Training Package A1
eLITIGATION
User Module
Ver 3.14
Date: 06/05/2013
CrimsonLogic Pte Ltd
Private information- to be distributed to users only.
About CrimsonLogic
CrimsonLogic Pte Ltd delivers world-class eGovernment solutions by leveraging on best-practice technologies, quality
human capital and global experiences. Our proven track record of end-to-end eGovernment solutions spans across trade
facilitation and customs, judiciary, tax, healthcare and IT security domains. With more than 20 years of experience in
developing and managing nationwide, mission-critical IT systems and services, CrimsonLogic has set industry standards
with world-first eGovernment solutions such as TradeNet, eStamping, eJudiciary and CertOfOrigin. For more information,
visit www.crimsonlogic.com
Proprietary Information
This User Guide contains information proprietary to CrimsonLogic. No part of this User Guide may be reproduced in any
material form (including photocopying or storing it in any medium by electronic means or transiently or incidentally for
some other use of this publication) without the written permission of CrimsonLogic except in accordance with the
Copyright Act (CHAPTER 63) (Original Enactment: Act 2 of 1987) REVISED EDITION 2006 (31st January 2006).
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TABLE OF CONTENTS
TABLE OF CONTENTS
Chapter 1: Introduction
5
Learning Objectives.................................................................................................................... 5
About eLitigation ......................................................................................................................... 5
Difference Between EFS and eLitigation............................................................................................6
Getting Started ............................................................................................................................ 7
eLitigation Hardware Requirements....................................................................................................7
eLitigation Software Requirements .....................................................................................................7
Accessing eLitigation (SingPass) .........................................................................................................8
SingPass ...................................................................................................................................8
Logging In and Logging Out ..............................................................................................................9
Chapter 2: eLitigation Portal
13
eLitigation Homepage.............................................................................................................. 13
eLitigation Main Page ............................................................................................................... 14
User Access ............................................................................................................................... 16
Chapter 3: eFiling
17
eFiling Process ........................................................................................................................... 17
eFiling Initial Steps ............................................................................................................................18
Filing a New Case ..................................................................................................................... 21
Step 1: Case Information ...................................................................................................................21
Party Information ..................................................................................................................26
Questionnaires - Nature of Case ...........................................................................................33
Questionnaires - Liquidated/Unliquidated Claim.................................................................34
Key Pointers on Step 1: Case Information ............................................................................36
Step 2: Form ......................................................................................................................................37
eForm and Document Characteristics ...................................................................................37
Step 3: Admin Details........................................................................................................................44
Hearing Details......................................................................................................................44
Urgent....................................................................................................................................45
Request to Backdate ..............................................................................................................45
eService ..................................................................................................................................46
Fees Payable...........................................................................................................................48
Waiver Details .......................................................................................................................49
Step 4: Submission .............................................................................................................................51
Previewing/Printing Case Information or Documents..........................................................52
Chapter 4: Printing Replies, Receiving Files and eService
55
Printing Replies .......................................................................................................................... 55
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Receiving Files........................................................................................................................... 59
eService ..................................................................................................................................... 61
Chapter 5: Other Types of Filing
65
Filing a Subsequent Document ................................................................................................ 67
Filing a Document that was Previously Rejected ................................................................... 73
Amendment Filing..................................................................................................................... 77
Administrative Amendment (Basket 1) .............................................................................................77
Court Approval Amendment (Basket 2)............................................................................................80
Document Amendment (Basket 3)....................................................................................................84
Other Case Types...................................................................................................................... 89
Originating Summons/Summons ......................................................................................................89
Bankruptcy .........................................................................................................................................89
Probate ...............................................................................................................................................89
Taxation .............................................................................................................................................89
Corporate Entity Winding Up...........................................................................................................89
Admiralty ...........................................................................................................................................89
Admissions and Practicing Certificates .............................................................................................89
Criminal Proceedings.........................................................................................................................89
Divorce...............................................................................................................................................89
Adoption ............................................................................................................................................89
Court Dispute Resolution ..................................................................................................................89
Appeals...............................................................................................................................................89
Enforcement.......................................................................................................................................90
Chapter 6: eLitigation Other Features
91
Collaboration............................................................................................................................. 91
Collaborate from Case File ................................................................................................................91
Functionalities of the Collaboration Tab...........................................................................................98
Calendaring ............................................................................................................................ 103
Notifications and Alerts........................................................................................................... 106
Types of Alerts .................................................................................................................................106
Notification Preferences...................................................................................................................106
RSS ..................................................................................................................................................107
Bundling ................................................................................................................................... 109
Pack & Go................................................................................................................................ 114
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1 INTRODUCTION
CHAPTER 1
Introduction
Welcome to the eLitigation User Training Guide! This training guide aims to guide Law Firm
Users of the processes supported in eLitigation.
Learning Objectives
At the end of this training session, Law Firm Users will be able to:
 File Court documents using the eLitigation system and
 Familiarise themselves with the system's features and functions.
About eLitigation
eLitigation is an integrated system that is conceptualised to replace the Electronic Filing
System (EFS). It is designed to assist Law Firms and the Courts throughout the entire
litigation processes − from filing of electronic Court documents, to the scheduling of hearings,
billing, collection and maintenance of financial records of transactions. With the use of the
eLitigation system, Law Firms and Courts can work together on a transparent, seamless and
secure environment leveraging on the connectivity and accessibility of the Internet.
The scope of eLitigation is as follows:
Electronic Filing Service
This allows Law Firm Users to file and submit documents electronically to the Courts.
Case files and other relevant documents are more likely to be in accordance with Court
rules and standards as pre-defined templates are used.
Case Information Repository
The Case Information Repository allows individual Law Firm Users to have a virtual
storage of all files and documents that are relevant to the cases they are handling. The
repository allows them to easily retrieve the needed documents, update and store it for
future reference.
eService
This allows a Law Firm to electronically and cost-effectively serve Court documents to
other Law Firms. It minimizes the time spent on serving Court documents through
hardcopy means.
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Notifications and Alerts
Law Firm Users can be notified of any updates about the cases they are handling.
Calendaring and Hearing Dates
This allows the users to view and select the available hearing dates within the time frames
defined by the Courts.
Reports Generation
Reports about financial transactions on a particular case can be automatically generated
based on the criteria set by the user. Case-level information on charges incurred would
also be available.
Court Replies and Notifications (Mailbox)
This allows the users to see and access a list of the recent cases that they have created, filed
and submitted.
Search for Created and Filed Cases/Quick Access
The Search function allows the users to look for cases that they have created or filed. For
Quick Access, it gives the users an option to directly perform certain actions, such as filing
a new case, document or request.
Difference Between EFS and eLitigation
While EFS and eLitigation use electronic means to file documents to the Courts, the two
systems have distinct differences:
EFS (Electronic Filing System)
eLitigation
Logging In
Through a user ID and
password (issued by the
administrator).
eLitigation login can be done
using SingPass ID and SingPass.
Accessibility
A smart card is used to
authenticate a user who
wishes to file a case using Front
End (FE)-Web.
A smart card is not required.
eLitigation can be accessed
from any computer with
Internet access.
Software Requirement
Requires Front End (Web)
Client Software, Acrobat
(ver.7, 8 or 9) and Sun
JRE/Microsoft JVM
Does not require Front End
(Web) Client Software
Case Access
Details of a case can be
accessed upon filing a
Request for File Inspection,
subject to Registrar or Judge’s
approval
Representing Solicitors for both
parties are allowed to access
almost all documents relevant
to the case
Case Privacy and
Access
Case privacy and details are
not easily accessed or
acquired as Solicitors protect
their Clients and the case's
confidentiality.
The Collaboration module
allows Solicitors to grant
access (with Client's approval)
to their counterparts and share
these files through a Share
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folder.
Filing Process
3-step process
4-step process
Duplication of Party
Details
For EFS, the duplication of
party details was allowed. This
can be done by clicking the
Duplicate Party button.
In eLitigation, Law Firms can
create a duplicate of the
party details from an existing
case to a new case.
Case / Document
Submissions
Approval / Response
Time
Most submissions are paperbased.
Approval or response time
may take 2-3 days.
Some submissions are
automatically accepted.
Unpacking Process
Has to be done within 7 days,
or else documents will be
purged.
Users have to request for a
Restoration, if necessary.
Not required.
Documents are purged within
3 months upon conclusion of
the case.
Unpacking Process
(Encrypted message)
Requires the user's smart card
to decrypt and unpack.
Not required.
Replies are shown in the Inbox.
Getting Started
When using the eLitigation system, the user needs to be familiar with the different hardware
and software requirements.
eLitigation Hardware Requirements
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CPU: i3-530, 2.93Ghz and above
Memory: 2GB and above
10 GB HDD (Free Space)
Best supported resolution: 1280 X 800
eLitigation Software Requirements
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Internet Connection to a local ISP: Broadband
Operating System: Windows Vista or Windows 7
Internet Browser: Internet Explorer 8.0 or higher
PDF Reader/Converter: Adobe Acrobat 7.0 and higher OR any equivalent PDF
Converter and Adobe Acrobat Reader
 Word Processor: Microsoft Word for Windows OR any similar word processing
software may be used to draft the documents to be e-filed (to convert to PDF before
filing)
Safari and Chrome browsers are not supported.
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1 INTRODUCTION
Accessing eLitigation (SingPass)
eLitigation users must use their registered SingPass IDs to login and access the eLitigation
system. After usage, users must log out of the system to avoid illegal use of account.
SingPass
What is SingPass?
SingPass stands for Singapore Personal Access. It is a user-defined, common password used to
transact with different government online services. It is an alphanumeric password composed of
8 to 24 characters. SingPass is now equipped with additional security features to accommodate
new security threats.
Who are eligible to have a SingPass?
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Singapore Citizens and Permanent Residents
Employment Pass and Personalised Employment Pass holders
EntrePass holders
S-Pass holders
Dependant Pass holders (of EP, PEP, EntrePass and S-Pass holders)
Selected Work Permit Holders
How do I apply for a SingPass ID?
SingPass ID application can be done by:
 Using the Online Request Service found at the SingPass website www.singpass.gov.sg
where, after application, the SingPass ID will be mailed to the user within four (4)
working days of application.
 Proceeding to the nearest SingPass counter (a list of locations can be found on the
website).
How do I sign up for immediate SingPass reset?
In the event that the passwords are forgotten, users can reset the password anytime, anywhere.
Immediate Reset is introduced to enable the user to obtain a new password online immediately
instead of waiting for 4 working days. The user only needs to pre-register the local mobile
phone number, and then select and answer two security questions on the SingPass website.
Go to www.singpass.gov.sg to apply for immediate reset.
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1 INTRODUCTION
Logging In and Logging Out
To get a SingPass ID, go to the Singapore Personal Access (SingPass) website at
www.singpass.gov.sg and apply for a SingPass ID either online or through counter
application.
Aside from using SingPass, cookie technology can also be used to facilitate user
authentication. This is to reduce the number of SingPass logins. Refer to the Long
Term and Short Term Cookies topic for more information.
To log in to the eLitigation system:
1. Type www.elitigation.com.sg on the Internet browser to open the eLitigation Homepage.
eLitigation Homepage
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2. Click the Login button located at the top right hand side to be directed to the SingPass
login page.
3. Enter the SingPass ID and SingPass for verification.
SingPass Login Page
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4. Click Submit. The eLitigation Main Page will be displayed.
eLitigation Main Page
To log out of the eLitigation system:
5. Click the Logout button at the upper right corner.
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eLitigation Main Page - Logout
The user will be re-directed to the eLitigation Homepage.
The user can log out of eLitigation any time by simply clicking the Logout
button at the upper right corner of the page.
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2 eLITIGATION PORTAL
CHAPTER 2
eLitigation Portal
The eLitigation Portal consists of the following sections:
 eLitigation Homepage
 eLitigation Main Page
 User Access Table
 Cause Books Search (Available at a later date)
eLitigation Homepage
The eLitigation Homepage is what users will see before logging into the system.
eLitigation Homepage
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2 eLITIGATION PORTAL
The eLitigation Homepage has the following sections:
 eLitigation Notices
 eLitigation Tips
 Announcements
 Supreme Court Notices
 New Law Firm Registration
 eLitigation Resources
 Cause Book Search (Available at a later date)
 Service Bureau
 LawNet Links
eLitigation Main Page
Upon login, the user will be directed to the eLitigation Main Page.
eLitigation Main Page
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2 eLITIGATION PORTAL
The eLitigation Main Page is divided into different sections:
Side Bar (1)
The side bar displays a list of all the process links that the user can access. The links are:
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Home
Filing
Case File (The five most recent case files will be displayed)
Calendar
Cause Book Search (Available at a later date)
Notifications and Alerts
Using the side bar, the user can click on the sub-module titles and perform specific
actions.
Court Replies and Notifications (2)
The middle section is a major part of the Main Page as it serves as the user's mailbox. The
section is divided into five tabs: Inbox, Outbox, Sent, Draft and Archive. The user can
mark the listed items as read or unread by using the Mark as Read and Mark as Unread
buttons. This section also allows the user to access cases that he/she has created.
Search (3)
The search field in the eLitigation Main Page serves as a filter. The user can enter a
specific word in the search criteria field and click Search to filter the Inbox, Sent, Draft or
Archive messages accordingly. The user can enter the document name, case number, file
name, Law Firm reference number, case title or party name to filter the search results.
Quick Access (4)
The Quick Access button is a shortcut which, upon mouse-over, lists the different
functions and processes that the user can perform.
Logout (5)
The logout button serves as the exit button. When clicked, the user will be logged out of
the eLitigation system.
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User Access
eLitigation User Access Table
The User Access Table shows the different modules the Law Firm User can access. The
Lawyer, Filing Clerk and Paralegal can access the same modules in eLitigation, while the
Financial Manager can only access Home, Reports and Notification Preferences.
The System Administrator can access and perform all of the functions as seen on the
eLitigation User Access Table.
The Law Firm User can offer Clients access to the case file in Collaboration.
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3 eFILING
CHAPTER 3
eFiling
The eFiling functionality of the eLitigation system refers to the process of filing documents
electronically (attachments, eForms or PDF documents) to the Courts. Depending on the case
type being filed, the system also presents a pre-defined set of eFiling scenarios, including the
relevant Court forms and/or supporting attachments.
eFiling Process
Using the eLitigation system, Lawyers, Filing Clerks, Filing Government Agencies and Service
Bureau can prepare and file documents to the Courts electronically. The system utilises four
steps for the entire filing process. Once cases and documents are filed, the system will create a
Case File which will be accessible to the Law Firm(s) and Service Bureau involved.
The system also allows users to compose or upload forms to enhance accuracy and consistency
across all documents that are filed to the Courts. The eLitigation system automatically
computes and informs the user of the filing and stamp fees that need to be paid for the filing of
these documents.
eFiling follows a 4-Step Process.
eLitigation 4-Step Filing Process
Step 1: Case Information
This stage describes the details of the case such as:
 Case Overview
 List of Parties
 Questionnaires
Step 2: Form
This stage allows the user to perform the following functions relating to Court forms and
documents:
 Compose
 Upload
 Download
 Add/Delete Document
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Step 3: Admin Details
This stage provides the user with administrative information and input of the following details:
 Hearing Details
 Urgent Indicator
 Backdate Request
 eService
 Filing Fee and Waiver Details
Step 4: Submission
The final stage allows the user to preview and print details of the case before confirming it for
submission. The user can view the case details and the attached or uploaded documents in the
previous stages.
Depending on the selected case type, fields in the different steps mentioned
above may vary.
eFiling Initial Steps
There are two ways for a Law Firm User to start filing a case. After a successful login to
eLitigation, the user can choose between:
Option 1: Quick Access >> Commence a New Case
Filing a New Case: Option 1
Upon clicking Commence a New Case, the user will be directed to a page and asked if he/she
would be re-filing a document that has been previously rejected. This is a mandatory question.
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Mandatory Field
When the user selects Yes, this means the user is filing a document that has been previously
rejected by the Court and is now re-filing an amended document.
Refer to Chapter 5: Other Types of Filing – Filing a Document that was Previously
Rejected for more information.
When the user selects No, this means the user is filing a new case. The following case file
examples outline the filing process where the user is filing a new case.
Option 2: Main Menu >> Filing >> Document Search & Browse
Filing a New Case: Option 2
Enter the full or partial commencing Document Title in the search field. The system will
automatically display the list of matching documents below.
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Filing – Document Search & Browse
Click the commencing Document Title link to be directed to the Step 1: Case Information
Page with the mandatory question as displayed above.
The Search Results list also shows the following information about the document:
 Document Title – indicates the title of the document
 Document Category – indicates the category in which the document falls
under
 Legislation – indicates the Court-published Legislation paper relevant to the
document
 Item No. – indicates the relevant paragraph number in the Legislation
 Filing Fee – indicates the fee the user has to pay in filing the selected
document
 Processing Fee – indicates the processing fee the user has to pay in filing
the selected document
 Transmission Fee – indicates the transmission fee the user has to pay in filing
the selected document
Using the Document Search & Browse function, the User can also perform a search
for relevant case documents to be filed subsequently. Refer to Chapter 5: Other
Types of Filing – Filing a Subsequent Document for more information.
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Filing a New Case
Filing a new case means the user is filing a case that is not found anywhere or saved in the
existing eLitigation system. Filing follows the 4-Step process of eLitigation.
Step 1: Case Information
Step 2: Forms
Step 3: Admin Details
Step 4: Submission
While the look and feel of each step mentioned above may be similar, the fields and the
information indicated in each step may vary depending on the selected case type.
Step 1: Case Information
Step 1: Case Information involves entering information about the case, adding the party or
parties and answering related questionnaires.
The input fields, sections and documents to be entered in the Step 1: Case Information Page
are dependent on the case type the user has selected.
To file a new case:
1. Select No to the mandatory field question, which means that the user is NOT re-filing a
document that has been previously rejected.
2. Select the Case Type from the dropdown list. The choices are:
 Admiralty Writ of Summons
 Admission of Advocates and Solicitors
 Appeal
 Bankruptcy Application
 Bill of Costs
 Bill of Sale
 Caveat
 Corporate Entity Winding Up Application
 Criminal Appeal
 Criminal Case
 Criminal Motion
 Criminal Reference
 Criminal Revision
 District Court Appeal
 Enforcement of Commissioner for Labour Order(s)
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Enforcement of Order of Tribunal
Family Counselling
Family Mediation/Joint Conference
Originating Summons
Originating Summons (Adoption)
Originating Summons (Bankruptcy)
Power of Attorney
Probate Application/Citation
Writ of Divorce
Writ of Summons
Case Type Selection Dropdown
Once the Case Type has been selected, the rest of the sections and fields will be displayed.
The screens and steps below follow the Writ of Summons case type.
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Step 1: Case Information Page
3. Mark the button that indicates where the case will be heard. The user can select from High
Court, District Court or Magistrates’ Courts.
4. Enter the File Reference No. in the field provided, if available. This reference number is
the same number used by Law Firms in subsequent case filing.
Case Overview - Filing a Writ of Summons
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The File Reference Number is an optional field and can be left blank.
Adding Party from Another Case
5. In the List of Parties section, click Add Party From Another Case to add a party from an
existing case, or click Add Party Manually to enter the party’s information.
List of Parties - Filing a Writ of Summons
6. Upon clicking the Add Party from Another Case option, the Load Party Details from the
Originating or Existing Cases Window will be displayed.
In this section, the user can enter the Case No and click Retrieve Parties to retrieve the list
of parties related to the specified case.
Retrieved List of Parties
7. Select the party or parties to add by marking the corresponding checkbox. Then, mark the
Filing Party checkbox if the retrieved party is the one filing the case.
8. Select the Party Role from the dropdown list and click Add Selected Parties. The selected
party or parties will be listed in the List of Parties section.
List of Parties - Add Party From Another Case
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Adding Party Manually
9. Clicking the Add Party Manually option will display the Party Details page. The page is
divided into the following sections:
 Party Information
 Contact Information
 Address Information
 Representative Information
 Solicitor Information
Party Details Page
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Party Information
10. In the Party Information section, enter the party information in the fields provided. The
Party Information fields will vary depending on the value selected in the Type of Entity
field.
Type of Entity
Select the party entity type from the dropdown list. The Types of Entity are as follows:
 Cargo Owner
 Company
 Crew
 Demise Charterer
 Government Department
 Limited Liability Partnership
 Natural Person
 Partnership
 Society
 Sole Proprietorship
 Statutory Body
 Vessel Owner
 Vessel Owner and/or Demise Charterer
 None of the Above
The default selection is Natural Person.
Party Type
Select the party type from the dropdown list. Party types are as follows:
 Plaintiff
 Defendant
 Plaintiff in Counterclaim
 Defendant in Counterclaim
 Plaintiff in Issue
 Defendant in Issue
 Subsequent Party in Counterclaim
 Subsequent Party in Issue
 Third Party in Issue
 Third Party
 Third Party in Counterclaim
 Non Party
Name
Enter the name of the entity.
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Former Name
Enter the former name of the entity, if any.
Alias Name
Enter the alias of the entity, if any.
Click Add to add another alias or click Delete to remove an existing alias from the list.
Gender
Select the gender of the entity by marking the appropriate button.
Identification/Identity Type
Select the identification and identity type of the entity.
Identification No.
Enter the identification number of the entity.
Country of Issue
Select the issuing country of the entity’s identification.
If the Identity Type is SIN Birth Certificate, SIN FIN or SIN NRIC, the Country of Issue is
defaulted to Singapore.
If the Identity Type is Foreign Passport, Others or Unknown, the user may select the
Country of Issue from the dropdown list.
Grant of Aid
11. At the bottom of the Party Information section, the question "Does this party have a Grant
of Aid or Provisional Grant of Aid from the Legal Aid Bureau"? is displayed.
Select Yes or No.
Selecting Yes will display a Reference No dropdown list where the user needs to select the
Legal Aid Bureau Certificate Number based on the indicated Party Identification number
of the party.
Grant of Aid/Provisional Grant of Aid Reference Number
A Grant of Aid or a Provisional Grant of Aid is a certificate filed by the Legal Aid
Bureau that allows a full waiver of all fees associated in the case file.
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Check here to add Capacity details
A capacity details field will be displayed when this checkbox is marked. Enter information
about the capacity details.
Additional Party Information
The Additional Party Information section will be displayed for the following types of
entity only:
 Cargo Owner
 Crew
 Demise Charterer
 Vessel Owner
 Vessel Owner and/or Demise Charterer
Refer to the images below for the Additional Party Information fields for each Type of
Entity mentioned.
Cargo Owner Additional Party Information Fields
Crew Additional Party Information Fields
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Demise Charterer Additional Party Information Fields
Vessel Owner Additional Party Information Fields
Vessel Owner and/or Demise Charterer Additional Party Information Fields
Click Save to save the Additional Party Information.
The user may add Additional Party Information as needed. To do this,
simply click Add and fill in the fields provided. To delete an entry, mark the
corresponding checkbox and click Delete.
To duplicate, select the additional party and click Duplicate.
To update the Additional Party Information details, click Edit and update
the information.
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Contact and Address Information
12. In the Contact Information section, select the button that indicates the type of contact
information. The user can either select Local Contact or Foreign Contact. Contact fields
may vary depending on the selected type of contact information.
Contact Information Section - Local Contact
Contact Information Section - Foreign Contact
13. Enter the party’s contact information.
14. In the Add Address Details section, select the Address Entry Format from the dropdown
list and then enter the address details in the fields provided.
Add Address Details Section - Local Address
Add Address Details Section - Foreign Address
15. Click Save. The address is now listed on the Address list.
Address List
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To add another address, click Add and fill in the necessary fields.
To delete an address from the list, mark the corresponding checkbox and click
Delete.
If there are two or more addresses on the list, select the button that indicates
which address is the party's Mailing address.
Representative Information
16. In the Representative Information section, the Represented by your Law Firm checkbox is
marked by default.
Representative Information Section – Represented by your Law Firm
If the user is adding a party that is not represented by the Law Firm, unmark the
Represented by your Law Firm checkbox.
Selected Law Firm as Representative
17. Select from the list the Law Firm representing the party. Upon selection, the Law firm
address will be displayed below the selection list and the Solicitor Information section will
list all Solicitors from the selected Law Firm.
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Selected Law Firm as Representative – List of Solicitors
If the party is not represented by any Law Firm, select Unrepresented as the Law Firm.
Solicitor Information
18. In the Solicitor Information section, the names of all the solicitors in the selected Law
Firm (whether default or otherwise) are displayed. Select a name (or multiple names while
to move the selected name or names onto the
holding the Ctrl key), and click
Solicitor List.
Solicitor Information
Click
to remove the selected solicitors from the Solicitor List.
19. Click Save. The party is now listed on the List of Parties section.
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List of Parties
To update the party details, click the Party Name link and update the party
information.
To remove a party from the list, mark the corresponding checkbox and click
Delete.
Questionnaires - Nature of Case
20. After entering the party details, proceed to the Questionnaires section. Add the Nature of
Case by clicking Add. The Nature of Case window will be displayed.
Nature of Case - Add Button
21. Mark the checkbox of the applicable Nature of Case category. Click on “+” to expand the
branches. The user may add up to 10 Nature of Case categories.
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Nature of Case List
22. Click Save. The selected nature of case entries are now listed on the Nature of Case List.
Nature of Case List
If the user selects more than one Nature of Case, select the button that indicates
the Main Claim.
To delete an entry, mark the corresponding checkbox and click Delete.
Questionnaires - Liquidated/Unliquidated Claim
23. Enter the required information in the Liquidated Claim, Unliquidated Claim, Other Relief
and Other Questions sections.
If the Currency Type selected is Singapore Dollar (SGD), the SGD Equivalent field will
be automatically populated with a value that is similar to the Amount Claimed.
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Currency Type
The value of the claim or estimated claim should be within the jurisdiction of
the selected Court:

Magistrates’ Courts: up to S$60,000

District Court: up to S$250,000

High Court: above S$250,000
The minimum and maximum value of the claim amount is dependent on the type of
Court the user has selected.
Total Value of Liquidated/Unliquidated Claim
To add more claim details or relief claimed, click Add. To delete an entry, mark the
corresponding checkbox and click Delete.
Additional fields may appear depending on the answers entered in the
Questionnaire section.
24. If the selected Type of Unliquidated Claim is Others, a Description field will be displayed.
Enter a description of the claim in the field provided.
Unliquidated Claim - Others
25. Select Yes if the user is filing an Injunction together with the Writ. Additional fields and
the List of Parties section will be displayed if Yes is selected.
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Other Questions - Are you filing for an Injunction together with the Writ?
26. Mark the button that indicates which of the mentioned Endorsements are applicable.
27. In the List of Parties section, mark the appropriate checkbox to specify the Filing Party
and Respondent in this Application.
28. Click Save. An acknowledgement message will be displayed.
Step 1: Case Information Page - Acknowledgement Message
29. Click Next to proceed to the Step 2: Form Page.
Click Print Preview to review the details entered in the Step 1: Case Information
Page before printing it.
Key Pointers on Step 1: Case Information
 Mandatory Fields are required fields in the eLitigation system the user needs to answer
before continuing on to the next step or process. Mandatory fields have an Asterisk
before or after the field name.
Mandatory Field
 Throughout the entire eLitigation system, key pointers or messages will be available to
guide the user in entering or adding information for each section.
Sample Key Pointer or Message
 The Questions found at the bottom of the Step 1: Case Information Page will determine
the eForms or documents the user needs to add in the Step 2: Form Page.
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Step 2: Form
The Step 2: Form Page contains a list of relevant case forms and documents based on the
answers and other information provided on the Step 1: Case Information Page of the selected
case.
There are three columns of information on the Step 2: Form Page:
 Form Name and Description List
This column displays the list of all eForms and documents, which have been generated
by the system, based on the case details provided by the user in the Step 1: Case
Information Page.

Actions
The Actions column contains the Compose, Upload, Download or Preview action links,
which the user can click and perform the respective function on the eForm or document.

Status
This column shows the most recent date and time in which the eForms or documents
have been modified.
Step 2: Form Page
30. Depending on the type of eForm or document listed on the page, click on the applicable
action link to perform the necessary action for the form. The user may compose,
download, upload, preview, add or delete documents.
The documents listed on the Form Name and Description List are dependent on the
selections made in the Step 1: Case Information Page. With this, the eForms may vary
depending on the selected case type as well as the answers made to the questionnaire.
eForm and Document Characteristics
The eForms and documents have the following characteristics:
 By clicking Compose, the eForm will be displayed and the contents of the editable box
can be edited. Information that cannot be clicked or not in the editable box cannot be
edited.
 Only documents in Portable Document Format or PDF can be uploaded and added to
the Form Name and Description list.
 Any information or content changed in the editable eForm will be saved once the Save
button is clicked.
 Content in the editable box can be cut, copied and pasted to another editable box.
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

In some eForms, the user can add paragraphs, sub-paragraphs, prayers and sub-prayers.
Some of the editable boxes in the eForms have pre-populated or standard prayers, clauses,
etc. The user can add to or make changes to these texts accordingly.
The following actions can be done to the eForms. These actions may vary depending on the
type of eForm required by the case.
Compose
Click Compose under the Actions column to show the corresponding eForm to be
composed or edited. The eForm will be displayed.
eForm
Click the editable box on the eForm to add content to or edit the existing content of the
eForm.
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eForm Editable Box
Once done, click Save. An acknowledgement message will be displayed.
Acknowledgement Message
Click Edit to edit the eForm again, or Close to return to the Step 2: Form Page.
Upload
Click Upload to display the Upload Document window.
Upload Document Window
The fields in the Upload Document Window may differ depending on the type
of document.
Click Browse to select the file for uploading. The selected file will be displayed.
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Upload Document Window – Selected Document for Uploading
Click
to remove the document.
Click Upload. A confirmation pop-up window will be displayed confirming that the
selected document has been successfully uploaded.
Confirmation Message
Only PDF documents can be uploaded and added to the Form Name and
Description list.
Click OK to exit the window. The Step 2: Form Page with the uploaded document will be
displayed.
Uploaded Document
Click the Delete link beside the uploaded document to remove the uploaded
document from the Form Name and Description List.
Click the Preview link beside the uploaded document to preview the uploaded
document.
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Download
Click Download to download the uploaded document. A File Download window will be
displayed.
File Download Window
Click Open to view the document, or Save to save a copy in the computer.
Adding Documents
Depending on the case file, the Add Document and Delete Document button will appear.
Upon clicking Add Document, the Add Document window will be displayed.
Add Document Window
Select from the dropdown list the type of Supporting Document to add, and enter the No
of Documents to be added. The user may select from the following:
 Affidavit
 Other Supporting Document
 Legal Aid Certificate
 Emergency Certificate
Once done, click Add. The type of supporting document is now added to the Form Name
and Description list.
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Added Documents - Form Name and Description List
Click Upload to upload the indicated documents.
For Other Supporting Documents/Emergency Certificate/Legal Aid Certificate, the
user can enter the Document Title. By default, the document type will be displayed
as the Document Title.
For Affidavits, the user will be required to enter information in the following fields:
Select the Date the Affidavit is sworn or affirmed, and enter the Full Name of the
Deponent. Then, click Browse Files to Upload to select the affidavit file for uploading.
Once done, click Upload.
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Deleting Documents
To delete the document from the list, mark the checkbox of the item to be deleted and
click Delete Document. The Delete Confirmation window will be displayed.
Delete Confirmation Window
Click OK. The document is now removed from the Form Name and Description list.
Document Removed from the Form Name and Description List
For PDF documents, the user can also click the Delete link beside the document
name.
31. After composing, uploading or adding the necessary eForms or documents, click Next. The
Step 3: Admin Details Page will be displayed.
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Step 3: Admin Details
Step 3: Admin Details allows the user to update the Hearing Details, indicate urgency, request
to Backdate, eServe, and request for an Exemption or Waiver of Fees.
Admin Details Page
32. The Step 3: Admin Details Page is divided into different sections as listed below. Each
section varies depending on the selected case type. Enter the required information in the
fields provided for each section.
Hearing Details
The Hearing Details section allows the user to specify their preferred hearing date and
indicate any special request pertaining to the hearing.
Hearing Details Section
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By default, the Hearing Details special request section is marked as No. This means the
user does not have any request pertaining to the hearing of the case. Marking Yes will
display a special request text box. Enter the details of the Special Request in the field
provided.
Hearing Details - Special Request Field
Urgent
This section allows the user to request for urgent handling of the documents to be filed.
Urgent documents will be placed at the head of the queue for transmission and inserted at
the top of the Inbox or Common tab for processing. An urgent fee will be charged for
every document that is listed in the Fee Details section.
Urgent Section
Urgent handling request can be performed only for documents that are manually
accepted by the system. It cannot be applied for auto-accepted documents.
Request to Backdate
This section allows the user to request a backdate for the filing of documents. Upon
approval, the case document involved will show the requested backdate details in the
Filing Date and Time.
Enter the Backdate Date and Time and the Reason for Backdating.
Request to Backdate Section
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eService
File and Serve refers to the process where the document is being filed to Court and then
served to the recipient Law Firm based on the service type chosen. There are three Fileand-Serve services for the user to choose from.
eService Portal
If one or more respondent Law Firms are added to the case, their names will
be placed on top of the List of Law Firms and a # sign will be displayed beside
it (as shown in the image below). The # sign assists the user to identify the Law
Firms to whom he/she will be sending the documents.
However, in case there is only one party added to the case (i.e., only the filing
party has been added), the # sign will not be displayed.
To configure a specific service type to a Law Firm, select the Law Firm (or multiple Law
Firms while holding the Ctrl key) and then click
onto the intended Service Type.
The user can remove an entry from the Service Type box by clicking
name will be moved back to the List of Law Firms.
. The Law Firm
File and Serve
In the normal File-and-Serve, the document is served only after the Court has approved
and replied to the accepted document. Documents that are rejected by the Court will not
be served to the recipient Law Firm(s).
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Normal File and Serve Selection Box
Immediate File-and-Serve
In Immediate File and Serve, the document is served immediately upon eFiling, regardless
of the outcome of the Court’s acceptance of the document.
Immediate File and Serve Selection Box
Deferred File and Serve
In the Deferred File and Serve, the document is served on the specified date and time,
regardless of when or whether the Court has approved the service of document.
Deferred File and Serve Selection Box
Once the user adds a Law Firm for the Deferred File and Serve, the Date and Time fields
will appear for the user to indicate when the eService will be done.
Placing the mouse over the
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Once a document has been served successfully and sent to the recipient Law Firm,
the system will generate a Certificate of Service as a proof of the served document.
This certificate will be in the Documents tab of the case file.
Certificate of Service
Fees Payable
The Fees Payable section shows the details of the fees incurred after filing a case. This is
also where the user can request for a Partial or Full exemption or waiver from the filing
fees incurred.
This section shows the breakdown of the fees the user has to pay. The total cost is
automatically computed by the system based on the number of documents that are
prepared and attached as well as the number of recipients.
Fees Payable Section
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Waiver Details
To request for payment exemption or waiver:
Select the button that indicates whether the exemption or waiver will be for Partial or Full
payment. Then, select the Waiver Reason from the dropdown list.
If the selected Waiver Reason is Others, the Remarks field will be displayed. Enter the Remarks
regarding the waiver request.
For Full Payment Exemption or Waiver, the total cost displayed will be $0. However if
the eService functionality has been used, a corresponding fee will be charged.
Request for Full Exemption/Waiver
For Partial Payment Exemption or Waiver, User Request fields will be displayed where
the user can enter the waiver amount in the fields provided. The total amount will be
automatically computed.
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Request for Partial Exemption/Waiver
The section will show the total amount of payment waiver requested. The final total
amount is already deducted from the original total cost.
Partial Payment Exemption/Waiver
33. After entering all the admin details information, click Save. An acknowledgement message
will be displayed.
Step 3: Admin Details Page - Acknowledgement Message
34. Click Next to proceed to the Step 4: Submission Page.
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Step 4: Submission
The last step in the eFiling process is Submission. The Step 4: Submission Page allows the
user to preview all data entered and documents attached in the previous steps.
Step 4: Submission Page
Before submitting the case, click Terms and Conditions to read the details in
relation to the use of the eLitigation system.
The user may click on the case information and document links to view or print
the case information/documents.
35. Click Submit. A confirmation message will be displayed and a Submission Reference No
will be provided.
Step 4: Submission Page - Confirmation Message and Submission Reference Number
36. Click Back to Homepage. The user will be directed to the eLitigation Main Page.
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Previewing/Printing Case Information or Documents
The user can preview and/or print the case information or the attached documents by clicking
Case Information Details or Case Documents links. A new window will be opened to display
the case information or document.
Case Document Window
Clicking
will immediately print the page. The page will be printed with headers and
footers, by default.
To remove the headers and footers, the user can select Print Preview from the Print dropdown
list
. The Print Preview window will be displayed.
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Print Preview Window – With Headers and Footers
Click
to hide the headers and footers. The Turn Headers and Footers On or Off icon
is located on the Print Preview Menu Bar.
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Turn Headers and Footers On or Off Icon
The document preview will not show the headers and footers. Click
the page.
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4 PRINTING REPLIES, RECEIVING FILES AND eSERVICE
CHAPTER 4
Printing Replies, Receiving Files and
eService
Printing Replies
Follow the steps below to avoid distortion in the form or documents when printing:
1. Use FireFox or Chrome web browser for printing.
2. Add the eLitigation site to the trusted sites list of the browser and select the
Security Level to Medium-low.
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3. Go to the Privacy tab and make sure that the setting is Low.
4. Click Sites and make sure that elitigation.sg has an Always Allow setting.
5. If the suggested steps above fails to work, try printing the form using a different
version of Internet Explorer browser version
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To print a Court reply:
1. On the eLitigation Main Page - Inbox tab, click the Document link of the Court reply to
be printed.
eLitigation Main Page - Inbox Tab
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The document will be displayed in a new window.
Document Print View Window
2. Click Print. The document will be sent to the printer for printing.
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Receiving Files
Court replies are automatically received and displayed on the Inbox tab on the eLitigation
Main Page.
eLitigation Main Page - Inbox tab
To receive files:
Click the View link that corresponds to the document to be viewed.
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The View Link
The Inbox Mail Notification Page will be displayed.
Inbox Mail Notification Page
Click
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to send the mail notification to the printer for printing.
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eService
The eService or electronic service of documents is a facility that allows Law Firms to serve
Court documents or other documents to other Law Firms that are registered as eLitigation
users. It is a legal process of servicing documents to the recipient Law Firms through the
eLitigation system.
To perform eService of documents:
1. Go to the Search Case Page.
(Main Menu >> Case File)
This page serves as the search function to filter the cases according to the user's search
requirement. The user will be able to search for a specific case saved in the system. By
default, all filed cases will be shown.
Search Case Page
2. Locate the case file with the document the user wants to eServe. The user can conduct a
search by entering a full or partial search text of the Case Number, Case Name or Law
Firm Reference No. in the Keywords field. Then, click Search.
3. Click the Case No link of the case for viewing. The Case Information will be displayed.
4. Click the Documents tab of the selected case to view the case documents.
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Case Documents
5. Mark the checkbox of the document to be served and click eService. The Step 1: Select
Documents Page will be displayed.
Step 1: Select Documents Page
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To remove documents from the list, mark the corresponding checkbox and
click Remove document(s).
6. Click Next. Step 2: Select Recipients Page will be displayed.
Step 2: Select Recipients Page
7. The list of Law Firms is listed on the left side of the screen. The user can select the Law
Firm name and click
to add the Law Firm in the Law Practice to Serve
column.
The user can also remove Law Firms from the list by selecting the Law Firm and clicking
. This will move the Law Firm back to the master list.
8. Click Next. Step 3: Confirmation Page will be displayed.
Information found on this page include the list of documents selected to serve, list of
selected Law Firms the documents will be served to, and the payable fees.
Step 3: Confirmation Page
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Click Print to print the Confirmation Page.
9. Click Serve Documents. A confirmation message will be displayed.
Confirmation Message
10. Click OK to go back to the Case Documents tab.
Refer to Chapter 3 - Step 3: Admin Details for more details on eService through
File and Serve.
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5 OTHER TYPES OF FILING
CHAPTER 5
Other Types of Filing
Other types of filing are:
 Filing a Subsequent Document
 Filing a Document that was Previously Rejected
 Amendment Filing
 Other Case Types
A user can file documents to an existing case. There are different ways to initiate this request.
The first way is through the Quick Access >> File a Document or Quick Access >> File a
Request option in the portal. Type the case number in the Retrieve field, and then select the
filing type in the Document Details section.
The second way is by searching for the case in the Search Case option. Select the case and click
Documents tab >>File a Document. Then, select the filing type in the Document Details
section.
File a Document
Lastly, the user can also search for a document through the Filing link at the side bar menu.
Enter the full or partial Document Title in the search field. The system will automatically
display the matching documents below.
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Filing – Document Search & Browse
Click the Document Title link to file that particular document to the case.
The Search Results list also shows the following information about the
document:
 Document Title – indicates the title of the document
 Document Category – indicates the category in which the
document falls under
 Legislation – indicates the Court-published Legislation paper relevant
to the document
 Item No. – indicates the relevant paragraph number in the
Legislation
 Filing Fee – indicates the fee the user has to pay in filing the selected
document
 Processing Fee – indicates the processing fee the user has to pay in
filing the selected document
 Transmission Fee – indicates the transmission fee the user has to pay
in filing the selected document
The Document Search & Browse function is applicable only to subsequently
filing new documents. It is NOT applicable to re-filing documents that have
been previously rejected or filing an amendment to documents.
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Filing a Subsequent Document
Filing a Subsequent Document follows the 4-Step process of the eLitigation system.
To file a subsequent document:
1. Go to the Document Details section of any case file by following any of the steps
mentioned above.
Step 1: Case Information Page
Fields may vary depending on the case type.
sign to view instructions on how to go about searching
Mouse over the
the category or document title.
2. In the Document Details section, the user can select from three listed choices:
 Re-filing a document that was previously rejected
 Filing a new document into this case
Each choice will display three different scenarios when selected. The default selection is
Filing a new document into this case.
3. When the option selected is Filing a new document into this case, the user will be
prompted with a list of document categories available for filing under the retrieved case
type.
4. Select the Category of the document to be filed.
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When a category is selected, a list of documents corresponding to the category will be
shown in the Document Title box.
Filing a New Document
The user can click the Search Document(s) link at the top portion of the page to assist
him/her in searching for the document to be filed.
Search Document(s) Link
The Document Search & Browse window will be displayed.
Document Search & Browse Window
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Enter the full or partial Document Title in the field provided. The system will
automatically generate a list of all matching documents.
Document Search & Browse – Search Results
The Search Results list shows the matching documents with the Document Category.
The user can refer to these categories when searching for the document in the Category
and Document Title boxes.
5. Select the Document Title from the list.
When the Summons category is selected, the Nature of Application and Endorsement
sections will be displayed.
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Summons
Nature of Application
Click Add to add the nature of application. The Nature of Application Window will be
displayed.
Nature of Application Window
Select the Category from the dropdown list. Once selected, a list of Nature of Application
entries will be displayed. Use
to select and move the documents onto the right
selection box. Alternatively, use
to move back the documents onto main list in the
left selection box. Then, click Save. The selected Nature of Application will be listed.
If the user has selected more than one Nature of Case category, mark the button
that indicates which one is the Main Application.
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Endorsement
Select one of the following endorsements that is applicable to the summons: Exparte
application, By-consent application or No endorsement required.
6. After the document has been selected, the List of Parties and/or Questionnaire sections, if
applicable, will be displayed.
List of Parties
This section shows the list of parties who are involved in the case.
List of Parties
Questionnaire
The Questionnaire section comprises a set of pre-defined fields and inputs to be entered
by the user for the selected documents. The questionnaire section will only appear if the
selected document to be filed is an eForm, which will be composed in Step 2: Form Page.
Questions may vary depending on the selected category and document.
7. Mark the Filing Party checkbox in the List of Parties section. When filing a Summons,
select a Respondent.
For Add Party Manually, the user will be asked to enter the party information, contact
information, address information, representative information and solicitor information.
Checkboxes and fields may vary depending on the selected type of document.
8. Once done, click Next. The user will be directed to the Step 2: Form Page.
Step 2: Form Page
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9. Depending on the type of eForm listed on the page, click the link under the Actions
column to perform the necessary action for the document.
Refer to Chapter 3 - Step 2: Form for more information about the functions that
can be performed in the Step 2: Form Page.
The Next button will only be enabled once the main documents have been
composed or uploaded.
10. Once done with the forms, click Next. The Step 3: Admin Details Page will be displayed.
This page allows the user to update the Hearing Details, indicate urgency, request a
backdate, eServe and request an Exemption or Waiver of fees.
Step 3: Admin Details Page
11. Enter information in the fields provided for each section.
Refer to Chapter 3 - Step 3: Admin Details for more information about the
functions that can be performed in the Step 3: Admin Details Page.
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12. After completing the admin details, click Next. The Step 4: Submission Page will be
displayed. This page shows the different information and documents added to the case file.
Click the respective links to view the details.
Step 4: Submission Page
13. Click Submit. A message will be displayed stating that the Subsequent Document Filing
has been submitted successfully.
Subsequent Document Filing - Confirmation Message
14. Click Back to Homepage to return to the eLitigation Main Page.
Filing a Document that was Previously Rejected
Re-filing a previously rejected document is similar to filing a subsequent document.
To re-file a document that was previously rejected:
1. On the Step 1: Case Information Page, the user will be asked if he/she is going to re-file a
document that was previously rejected by the Court. When the user selects Yes, he/she
will be prompted to select the rejected document from the list.
This page can also be accessed by following any of the steps mentioned in the first part of
this chapter, and then selecting Re-filing a document that was previously rejected in the
Document Details section.
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Re-filing a Document that was Previously Rejected
Once the document has been selected, the Case Information, Forms, Admin Details and
other details including the rejection date, person who rejected the document and the
corresponding reason will be displayed.
Re-filing a Document that was Previously Rejected – Step 1: Case Information Page
The fields for each section may differ depending on the selected document.
2. In the Case Overview section, enter the File Reference No. of the case.
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3. In the List of Parties section, mark the checkbox to indicate the Filing Party.
For Add Party From Another Case, the user will be asked to retrieve a case by
typing the Case No. in the field. The user will then select from the retrieved list
of parties to add in the new case.
For Add Party Manually, the user will be asked to enter the party information,
contact information, address information, representative information and
solicitor information.
4. In the Questionnaire section, answer the questions pertaining to the rejected document.
Additional fields pertaining to the questions may appear when answering the
Questionnaires.
5. Once done, click Next to go to Step 2: Form Page.
6. Depending on the type of eForm or document listed on the page, click the Action link to
perform the necessary action. The user may compose, upload, download, preview, add or
delete documents.
Refer to Chapter 3 - Step 2: Form for more information about the functions that
can be performed in the Step 2: Form Page.
7. Once done with the forms, click Next. The Step 3: Admin Details Page will be displayed.
This page allows the user to update the Hearing Details, indicate urgency, request a
backdate, eServe and request an Exemption or Waiver of fees.
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Step 3: Admin Details Page
8. Enter information in the fields provided for each section.
Refer to Chapter 3 - Step 3: Admin Details for more information about the
functions that can be performed in the Step 3: Admin Details Page.
9. After completing the admin details, click Next. The Step 4: Submission Page will be
displayed. This page shows the different information and documents added to the case.
Click the respective links to view the details.
Step 4: Submission Page
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10. Click Submit. A message will be displayed stating that the previously rejected document
has been re-submitted successfully.
Re-filing a Previously Rejected Document - Confirmation Message
11. Click Back to Homepage to return to the eLitigation Main Page.
Amendment Filing
Amendment Filing describes the procedure for amending the metadata, and then re-filing the
amended documents to the case file.
Metadata Amendment describes the process of updating the following metadata information:
Case Details, Party Details, Solicitor Details and Document Information. All of which are
saved in the database.
There are three types of metadata amendments:
 Administrative Amendment (Basket 1)
 Court Approval Amendment (Basket 2)
 Document Amendment (Basket 3)
Administrative Amendment (Basket 1)
Administrative Amendments (Basket 1) are permissible amendments that can be done to the
case file anytime by the Law Firm representing the party, without the need for additional Court
Orders, Supporting Documents or Court Approval. The following details are Basket 1
amendments:
 Fax country and area code
 Fax number
 Telephone country and area code
 Telephone number
 Mobile country code
 Mobile number
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 Email address
 Solicitor
This type of amendment does NOT require any Court Order, Supporting Documents or
Court Approval. The changes in the Front End case file will be synchronized to the Back End
system where the process is transparent to the Front End and Court users. Any amendment in
this category is free of charge.
To perform an administrative amendment:
1. Go to the Search Case Page.
(Main Menu >> Case File)
This page serves as the search function to filter the cases according to the user's search
requirement. The user will be able to search for a specific case saved in the system. By
default, all recent filed cases will be shown.
Search Case Page
2. Enter a full or partial search text of the Case Number, Case Name or Law Firm Reference
No. in the Keywords field and then click Search. The filtered search results will be
displayed below the search field.
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Search can also be done by:

Entering the case number in the Search field in the eLitigation Main
Page.
3. Click the Case No link to view the Case Information Page.
4. Click the Party tab to view the party details of the case.
Party Tab
Parties filed by the Law Firm can be amended by the user.
5. Click the Edit link of the party whose details will be amended. The party details page will
be displayed.
6. For Administrative Amendments, the user can only update fields in the Party Information,
Additional Party Information, Contact Information, Representative Information and
Solicitor Information sections without the asterisk (*) mark. These fields do not require any
Court approval when updated.
7. Once done, click Update. The Party Info Amendment window will be displayed.
The Party Info Amendment window shows a summary of the amendment done to the
party details.
Party Info Amendment
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8. Click Confirm. The changes will be implemented to the party details.
Confirmation Message
If the user clicks Cancel, changes made to the party information will not be made.
The following message will be displayed:
9. Click OK to go back to the Party Information Page.
After the amended has been made, the user can go to the History tab of the
case file to view the amendments done.
Court Approval Amendment (Basket 2)
Court Approval Amendments (Basket 2) refer to the amendment process where the user
provides supporting documents to effect the change, for example change of gender or address.
For other scenarios, a Court order is required to justify the amendment (i.e. change of Party
Name). Once the change has been propagated, the system will send an eLitigation notification
to all Law Firms representing the parties involved in that particular case.
To perform a Court approval amendment:
1. Search for a case file saved in the system. Refer to Steps 1 to 3 of Filing an Administrative
Amendment.
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2. Click the Party tab to view the party details of the case.
Party Tab
Parties filed by the Law Firm can be amended by the user.
3. Click the Edit link of the party whose details will be amended. The party details page will
be displayed.
4. Update the fields in the Party information section with the asterisk (*) mark. These fields
require Court approval when updated.
5. Once done, click Update. The Party Info Amendment page will be displayed.
Party Info Amendment - Court Approval
6. Select the document that supports the amendment. The user may add a supporting
document or specify a Court order pertaining to the amendment.
7. If Leave of Court is selected, the user will be asked to add orders for the amendment.
Party Info Amendment – Select/Add Order
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8. Click Add. The Order of Court section will be displayed.
Order of Court Section
9. Choose between Select the Order of Court Document and Order of Court Not Shown.
Order of Court documents will be listed, if available. Select from the list the
applicable Order of Court.
10. If Order of Court Not Shown is selected, enter information in the following fields:
Case Number where Order was given
Enter the case number where the Court Order was given.
Select Date of Order
Select the date of order indicated on the Court Order.
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Who made the Order?
Select from the dropdown list the name of the Judge who issued the Court Order.
Specify additional details
Enter additional details.
11. Click Save. The Leave of Court details will be displayed.
Court Approval Amendment - Leave of Court - Added Court Order
Click Add to add more relevant orders for the amendment.
To remove an entry from the list, mark the corresponding checkbox and click
Delete.
12. Click Submit. A confirmation message will be displayed.
Court Approval Amendment – Leave of Court Confirmation Message
13. If Supporting Document is selected, the user will be asked to specify the path of the
document for uploading. Click Browse to locate the document.
Party Info Amendment - Supporting Document
Once the location of the document is entered, click Submit. The Summary Page will be
displayed.
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Party Info Amendment - Summary Page
14. Click OK. The Party Information Page will be displayed.
Once submitted, the request will be sent to the Court for approval. The Court will review
the attached documents or indicated Court Order to determine the approval of the
amendment. Upon approval of the Court, the word Updated will be seen in the amended
field.
After the amended has been approved by the Court, the user can go to
the History tab of the case file to view the amendments made.
Document Amendment (Basket 3)
Document Amendment applies to the accepted documents that have been added to the case
when it was filed.
To amend a document:
1. Search for a case file saved in the system. Refer to Steps 1 to 3 of Filing an Administrative
Amendment.
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Amend Document - Case Information Page
2. Click the Documents tab to view a list of the accepted documents of the case.
Documents Tab
3. Mark the checkbox of the document to be amended and click Amend. The Step 1: Case
Information Page will be displayed.
An Alert Window will be displayed if the user does not have permission to
amend the selected document/s.
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Step 1: Case Information Page
Document Amendment can also be accessed through Quick Access >> File a
Document.
4. Update the information found on the Case Information Page, if necessary. Once done,
click Next. The Step 2: Form Page will be displayed.
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Step 2: Form Page
5. Depending on the eForm or document listed on the page, click the Actions link to perform
the necessary action to document. The Step 2: Form Page allows the user to compose,
upload, download and preview the form.
Refer to Chapter 3 - Step 2: Form for more information about the functions that can
be performed in the Step 2: Form Page.
6. Once done, click Next. The Step 3: Admin Details will be displayed. This page allows the
user to update the Hearing Details, indicate urgency, request a backdate, eServe and
request an Exemption or Waiver of fees.
Step 3: Admin Details Page
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7. Enter the required information in the fields provided for each section.
Refer to Chapter 3 - Step 3: Admin Details for more information about the
functions that can be performed in the Admin Details Page.
8. Click Next. The Step 4: Submission Page will be displayed. This page shows the different
information and documents added to the case. Click the respective links to view the details.
Step 4: Submission Page
9. Click Submit. A message will be displayed stating that the document amendment has been
submitted successfully.
Document Amendment - Confirmation Message
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After the amended document has been approved and a reply has been
sent to the Law Firm’s Inbox, the user may view the document information in
the case file. The Amendment History of the document will be displayed.
Other Case Types
A Law Firm User can file other case types using the eLitigation system. The following list
shows the different case types that are available for filing.
Originating Summons/Summons
Bankruptcy
Probate
Taxation
Corporate Entity Winding Up
Admiralty
Admissions and Practicing Certificates
Criminal Proceedings
Divorce
Adoption
Court Dispute Resolution
Appeals
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Enforcement
Refer to the eLitigation Reference Centre section online for the steps on how to file the
different case types.
To access the Reference Centre, go to www.elitigation.com.sg/Getready/reference01TheNextStepinE-litigation.html and click the case type name link for the steps.
eLitigation Reference Centre – List of Case Types
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CHAPTER 6
eLitigation Other Features
This chapter covers the following topics:
 Collaboration
 Calendaring
 Notifications and Alerts
 Bundling
 Pack & Go
Collaboration
The Collaboration function enables Lawyers and Clients to share or exchange files, and to
collaborate using the eLitigation portal. It provides Lawyers with a feature to share documents
from their case file with their Clients or with other Counsel.
Client is used to refer to the additional person given access to the Collaboration folder. Such
person can include witnesses, experts and other persons that the Law Firm grants access to.
Collaborate from Case File
Collaborate from Case File describes the process to create a "Shared" environment by sharing
files between the collaborators and their Clients.
To collaborate files:
1. Go to the Search Case Page.
(Main Menu >> Case File)
This page serves as the search function to filter the cases according to the user's search
requirement. The user will be able to search for a specific case saved in the system. By
default, all filed cases will be shown.
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Search Case Page
2. Locate the case file where the user wants to perform the Collaboration. Enter a full or
partial search text of the Case Number, Case Name or Law Firm Reference No. in the
Keywords field and click Search.
3. Click the Case No link of the case to view. The Case tab information will be displayed.
Search can also be done by entering the case number in the Search
field in the eLitigation Main Page.
4. Click the Documents tab of the selected case to view the case documents.
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Case Documents
5. Click Collaborate. The Step 1: Describe Page will be displayed.
Step 1: Describe Page
6. Enter the shared folder name in the Name of the Share field.
The Name of Share field only accepts alphanumeric characters and does
not accept special characters or symbols.
7. Click Next. The Step 2: Select Documents Page will be displayed.
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Step 2: Select Documents Page
8. From the document list, mark the checkbox of the document to be shared.
9. Click Add Selected. The selected documents will appear in the Documents to Share
section.
Documents to Share
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To remove a document from the list, mark the corresponding checkbox and click
Remove Selected.
To upload another document, click Upload Document to launch the Upload
Document window.
Click Browse and search for the document to be uploaded. Then, enter the
Document Name in the field provided. Click Attach Files. The selected files will be
added to the Documents to Share list.
If the user needs to upload more than five documents, click Add to add more
attachment rows.
10. Click Next. The Step 3: Select Clients Page will be displayed.
Step 3: Select Clients Page
11. Click Add Client to add a new Client to access the shared documents.
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Add New Client
12. Enter the User Information and the Contact Information in their respective fields.
13. Click Save. The client is now added in the list.
14. Click Add Counsel to add a Lawyer from the case. The Add Counsel Page will be
displayed.
A list of Law Firms that are representing other parties in the case will be displayed.
Add Counsel Page
15. Select the Counsel from the dropdown list. The default access of the selected Law Firm
will be View. Click Save to save the Client or Counsel.
16. Click Next. The Step 4: Confirmation Page will be displayed.
Step 4: Confirmation Page
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17. Click Create Share. An option to send email to the clients or Law Firms will be displayed.
Create Share
18. Select Yes to compose an email message to the Client or Counsel.
19. Click Confirm. The created collaboration folder will be displayed.
Created Collaboration
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Functionalities of the Collaboration Tab
The Collaboration tab is enabled when a user has engaged the Collaborate function in a case
file. A Law Firm User may also manage the shared documents and clients for collaboration.
Below are the available functions under the Collaboration tab:
 Copy
 Move
 Upload
 Remove
 Invite Client
 Remove Client/Counsel
 Remove Share
Created Collaboration
The Law Firm User can access their created Shared folders from the Collaboration tab under
the case file.
The Collaboration tab may contain several Shared folders under each Law Firm account. The
first Shared folder is highlighted when the user accesses the Collaboration tab.
The list of documents shared under the folder will be refreshed when the user clicks the Shared
folder name. Each collapsible folder will contain the list of clients who are added for
collaboration.
The Law Firm User can perform the functionalities of Add Client, Add Counsel and Remove
Client/Counsel as discussed in the Collaborate from Case file topic.
The Law Firm User can also perform Copy, Move or Remove of selected documents from one
Share folder to another. They can also upload a document to a Shared folder.
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Copy
To copy a document from one Shared folder to another folder, mark the checkbox of the
document and click Copy.
Selected Document to Copy in Test Share Folder
The Copy Document pop-up window will be displayed for the user to select the Shared
folder where the document will be copied.
Copy Document
Select the Shared folder name from the dropdown list and click Copy. The selected
document is now copied to the indicated Shared folder.
Copied Document
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Move
To move a document between Shared folders, mark the checkbox of the document and
click Move.
Selected Document to Move
The Move Document pop-up window will be displayed to select the Shared folder where
the document will be moved to.
Move Document
Select the Shared folder from the dropdown list and click Move. The selected document
will be moved to the specified Shared folder and deleted from the previous Shared folder.
Remove
To remove a document from a Shared folder, mark the checkbox of the document and
click Remove. A confirmation pop-up window will be displayed.
Remove Document
Click Yes. The document is now removed from the list and will be excluded from the
Shared folder.
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Upload
To upload a document to a Shared folder, click Upload. The Upload Document(s) to
Share pop-up window will be displayed.
Upload Document(s) to Share Window
Click Browse and select the file to upload. Enter the Name of the document and a
Description. Click Upload. The document will now be listed in the Shared folder.
Invite Client
The Law Firm User can invite a Client to view the documents in the Share folder.
Mark the checkbox of the Client to send an invitation.
Client List
Click Invite Client. The Create Share-Send Invite window will be displayed.
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Create Share-Send Invite Window
Enter the message to the client and click Send Invite. The invited client will receive the
message. The email shows the steps that the client needs to follow to access the Share
folder.
Collaboration Invite Email
Remove Client/Counsel
The user can remove Clients from the collaboration Share folder.
Mark the checkbox of the Client and click Remove Client/Counsel. The Remove
Client(s) from the Share Page will be displayed.
Remove Client(s) from Share Page
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Click Yes. The Client is now removed from the Shared folder and he/she will not be able
to access the documents in the folder.
No email will be sent to the Client once he/she has been removed from the Share
folder.
Remove Share
The Law Firm User can remove a created Shared folder. Once a Shared folder is
removed, all of the case documents included in that Shared folder are also removed. The
Client or Counsel who has access to the shared folder will no longer have access.
To remove a Share, select the Shared folder and then click Remove Share. A
confirmation dialogue box will be displayed.
Remove Share
Click Yes. The Shared folder will now be unshared.
Calendaring
The Calendaring module allows a Law Firm User to view a range of available hearing dates and
times within defined business rules, such as the minimum or maximum interval between the
filing and hearing dates that may be stipulated by legislation, the Courts' practices and default
timelines.
Depending on the type of case applications or hearings, the Calendaring module
recommends a hearing date and allows Lawyers to confirm that choice, or to
choose an alternative hearing date and time within the timelines defined by the
Courts.
To query and view the hearing calendar:
1. Open the Calendar Page.
(Main Menu >> Calendar)
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Lawyer Calendar Page
The Lawyer’s Calendar Page provides him/her with a personal view of the scheduled
hearing dates. The Lawyer will be able to filter the hearings by format, hearing date range,
or by team. For the user's convenience, the system will provide a printer-friendly page for
the user to print the calendar information. The resulting data is also presented in RSS
feeds and can be exported to iCal or other calendaring applications used by Law Firms.
2. The Lawyer can select the type of format to show the calendar. Select the Format from the
dropdown list.
3. The Lawyer can view the hearing schedule by specifying the hearing date range. He/She
can also display the hearing information for personal schedule, the team’s schedule, or both.
4. Click Filter to display the hearing schedule.
5. Click the Case No link to view the case information.
6. Click Print Preview to view the printable version of the records.
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Calendar – Print Preview Page
The Print Preview Page can be sorted by Date or Case.
7. Click RSS Feed or
to subscribe to the hearings via RSS feeds.
RSS Feed
8. Click Subscribe to this Feed.
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Subscribe to this Feed
9. Enter the Name of the feed and select the Create in location.
10. Click Subscribe. The Law Firm User will be subscribed to the hearing RSS feed.
Notifications and Alerts
The Law Firm User can configure and activate the types and modes of notifications and alerts
in the eLitigation system to subscribe.
The Law Firm Administrator has to enter the email address and mobile phone number
of the user in the user profile (found within the Administration module) before the user
can select the type of alerts to receive.
Types of Alerts
The types of alerts used in notifying a user are:
 SMS
 Email
These types are available and can be clicked when SMS and Email details are added during the
Law Firm registration.
Notification Preferences
After the Law Firm Administrator has configured and activated the types and modes of
notifications, the settings will be populated to the Notification Preference of the Law Firm
Users. The Law Firm User can choose to amend these settings according to his/her preference
at any time.
To subscribe to notifications:
1. Go to the Notification Preference Page.
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(Main Menu >> Notifications and Alerts >> Notification Preferences)
There are instances where an Alert Window will be displayed before the Notification
Preference Page.
In this case, the Law Firm User must update his/her mobile number and/or email
address with the Law Firm Administrator before proceeding. The Law Firm
Administrator will go to the Administration >> Manage Users module first and enter
the user’s mobile number and/or email address.
Notification Preferences - Settings for User Page
2. Mark the SMS or Email checkbox of the Notification Group the user wants to subscribe
to, and then click Save. A confirmation message will be displayed.
Saved Notification Group Subscription – Confirmation Message
The Law Firm User can now receive notifications and alerts of the selected groups
through SMS and/or Email.
RSS
A Law Firm User may subscribe to the notifications and alerts via RSS feeds.
To subscribe to RSS feeds:
1. Go to the RSS tab.
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(Main Menu >> Notifications and Alerts >> RSS)
RSS Feed
2. Click RSS or
. The RSS feed subscribe Page will be displayed.
RSS Feed – Subscribe Page
3. Click Subscribe to this Feed.
Subscribe to this Feed
4. Enter the Name of the feed and select the Create in location.
5. Click Subscribe. The Law Firm User will be subscribed to the notifications and alerts RSS
feed.
List of eLitigation Feeds
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Bundling
Bundling allows a Law Firm User to select from the different types of bundles below:
 Bundle of Authorities
 Bundle of Documents
 Bundle of Pleadings
 Exhibits to Affidavits
 List of Documents
 Set Down Bundle
To create a bundle:
1. Go to the Search Case Page.
(Main Menu >> Case File)
Search can also be done by entering a case number in the Search field in the
eLitigation Main Page.
This page serves as the search function to filter the cases according to the user's search
requirement. The user will be able to search for a specific case saved in the system. By
default, all filed cases will be shown.
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Search Case Page
2. Locate the case file where the user wants to perform Bundling. Enter a full or partial
search text of the Case Number, Case Name or Law Firm Reference No. in the Keywords
field and click Search.
3. Click the Case No link of the case to view. The Case Information Page will be displayed.
4. Click the Documents tab of the selected case to view the case documents.
Case Documents
5. Click Creating Bundle. The Step 1: Bundle Info Page will be displayed.
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Step 1: Bundle Info Page
6. Select the Type of Bundle from the dropdown list and enter the Name of Bundle.
7. Click Next. The Step 2: Select Documents Page will be displayed. This page shows all the
documents related to the case.
Step 2: Select Documents Page
8. Select the documents to be bundled and click Add Selected. The documents will appear in
the Add Documents to Bundle section.
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Add Documents to Bundle
To remove a document from the list, mark the corresponding checkbox and click
Remove Selected.
9. Click Next. The Step 3: Arrange Bundle Page will be displayed. This page allows the user
to arrange the sequence of the documents in the bundle or break a large bundle to separate
volumes.
Step 3: Arrange Bundle Page
10. Click the Up or Down arrows to arrange the documents in the bundle. Mark the Start of
Next Volume box to start the selected document to a new volume in the bundle.
11. Click Next. The Step 4: Preview Page will be displayed. This page allows the user to
preview the arrangement and sequence of the documents in the bundle.
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Step 4: Preview Page
Click Print to print the bundle information.
12. Once the documents and the arrangements are confirmed, click Confirm. The Bundle List
Page will be displayed.
Bundle List
This page shows the draft bundles made by the Law Firm User.
The Status column will show the progress of the created Bundle. When it is Ready, the
Download PDF link will be shown in the Action column for the user to download.
Click Delete to remove a draft bundle from the list.
13. Click the Download PDF link of the created bundle and select the path where the bundle
will be saved and viewed. The PDF version of the bundled documents will be displayed.
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PDF Version of Created Bundle
Pack & Go
The Pack & Go feature allows a Law Firm User to pack the complete case or selected
documents into a single PDF file, which can be downloaded and copied for easy offline
reference.
To create Pack & Go:
1. Go to the Search Case Page.
(Main Menu >> Case File)
Search can also be done by entering a case number in the Search field in the
eLitigation Main Page.
The Search Case Page will be displayed. This page serves as the search function to filter
the cases according to the user's search requirement. The user will be able to search for a
specific case saved in the system. By default, all filed cases will be shown.
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Search Case Page
2. Locate the case file where the user wants to perform the Pack & Go. Enter a full or partial
search text of the Case Number, Case Name or Law Firm Reference No. in the Keywords
field and click Search.
3. Click the Case No link of the case to view. The Case Information Page will be displayed.
4. Click the Documents tab of the selected case to view the case documents.
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Case Documents
5. Click Pack & Go. A pop-up window will be displayed.
Pack & Go Option Selection Window
6. Select the type of Pack & Go to create.
The Full Case mode allows the user to pack the whole case. The Selected Document(s)
mode allows the user to pack selected documents from the case.
7. Click Next.
8. Upon selecting Full Case, the page will be directed to the Step 2: Confirmation Page.
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Full Case - Step 2: Confirmation Page
9. Enter the Name for Pack & Go and click Confirm. A confirmation message will be
displayed indicating that the Pack & Go request has been submitted successfully.
Full Case – Pack & Go Success Message
The Status column will show the progress of the created Pack & Go. When it is Ready,
the Download PDF link will be shown in the Action column for the user to download.
10. On the other hand, upon clicking Selected Document(s) in the Pack & Go Option
Selection Window, the page will be directed to Step 1: Select Documents Page.
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Selected Documents - Step 1: Select Document Page
11. Select the documents to be included in the Pack & Go and click Add Documents. The
selected documents will appear in the Documents for Pack & Go section.
Selected Documents - Documents for Pack & Go Section
To remove a document from the list, mark the document and click Remove
Document(s).
12. Click Next. The Step 2: Confirmation Page will be displayed. Enter the Name for Pack &
Go in the field provided.
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Selected Documents – Step 2: Confirmation Page
13. Click Confirm. A confirmation message will be displayed indicating that the Pack & Go
has been successfully submitted.
Selected Documents - Draft Pack & Go List
The Status column will show the progress of the created Pack & Go. When it is Ready,
the Download PDF link will be shown in the Action column for the user to download.
To remove a Pack & Go from the list, click Delete.
The user is allowed to create up to a maximum of three (3) Pack & Go for each case.
Repeat the whole Pack & Go process mentioned above if more than three (3) Pack
& Go are required for the case.
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