Landmark 416 Caller ID Type II Four Line Telephone INSTRUCTION

Landmark 416 Caller ID Type II Four Line Telephone INSTRUCTION
If failure occurs and your telephone is in warranty, service shall be provided by
returning it to
Interna
onal Resources Inc. - Repair Center
9325 Uptown Drive, STE 900
Indianapolis, IN 46256
Landmark 416
Caller ID Type II Four
Shipping Prepaid.
The product will be repaired or replaced if examination by us determines the
product to be defective. Telephones received damaged as a result of shipping
will require you to file a claim with the carrier.
Line Telephone
INSTRUCTION
MANUAL
(Model LM416)
56
Table of Contents
LIMITED WARRANTY
UNPACKING AND INSTALLATION ............................................. 10
Box Contents ............................................................................... 10
Installation ................................................................................... 11
Overview ................................................................................ 11
Before Installation ................................................................... 11
Installation Configurations ...................................................... 11
Standard Configuration ...................................................... 11
Private Line........................................................................ 11
Unconnected Lines ............................................................. 11
Line 1................................................................................. 11
Phone Installation .................................................................... 12
Desk Mount ....................................................................... 12
Wall Mount ........................................................................ 12
Assign a Station Number .................................................... 12
Test Installation.................................................................. 12
SYSTEM PROGRAMMING ............................................................ 13
Station Number Assignment ......................................................... 13
Station Name Assignment ............................................................ 14
Line Configuration/Type .............................................................. 14
Common ................................................................................. 14
Private..................................................................................... 14
Unconnected ........................................................................... 15
Line Connections/Configuration .............................................. 15
Loop Voltage Detector ............................................................ 15
To Set Loop Voltage Detector ................................................. 15
Ringer Configuration.................................................................... 16
Ringer On ............................................................................... 16
Delayed Ring .......................................................................... 16
Ringer Off ............................................................................... 16
To Set Ring Configuration....................................................... 16
Distinctive Ringing ................................................................. 16
Off-Hook Ringing ................................................................... 17
Intercom Call Response ................................................................ 17
Intercom Handsfree ................................................................. 17
If you purchased this product new in the U.S. or Puerto Rico,
INTERNATIONAL RESOURCES, INC. (IRI) warrants it against defects in
material and workmanship for a period of one (1) year from the date of original
purchase. This warranty is in lieu of all other express warranties. During the
warranty period, IRI agrees to repair or, at its option, replace the defective
product, or any part of it without charge for parts or labor. This is your
exclusive remedy. This warranty does not cover damage resulting from
accident, misuse, abuse, improper installation or operation, lack of reasonable
care, the affixing of any attachment not provided by IRI with the product and
loss of parts. The warranty is voided in the event any unauthorized person
alters or repairs the unit. Telephone companies use different types of
equipment and offer various types of services to customers. IRI does not
warrant that this product is compatible with the type of equipment of any
particular phone company or the services provided by it.
2
IRI DISCLAIMS ANY IMPLIED WARRANTY, INCLUDING THE
WARRANTY OF MERCHANTABILITY AND THE WARRANTY OF
FITNESS FOR A PARTICULAR PURPOSE, AS OF THE DATE ONE
YEAR FROM THE ORIGINAL PURCHASE OF THE PRODUCT. IRI
ASSUMES NO RESPONSIBILITY FOR ANY SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU
MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION
OF SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO
THE ABOVE EXCLUSION AND LIMITATION MAY NOT APPLY TO
YOU.
55
TELEPHONE REPAIR
DO NOT ATTEMPT TO REPAIR THIS PRODUCT YOURSELF.
Telephones manufactured by INTERNATIONAL RESOURCES, INC. (IRI)
must be returned to us for repair. You can return your telephone to IRI for
repair or replacement in accordance with our LIMITED WARRANTY. IRI
warrants this product against defects in material and workmanship in
accordance with our LIMITED WARRANTY.
If your telephone is returned for repair, include a copy of your sales receipt
containing the date of purchase. DO NOT INCLUDE THE ORIGINAL
SALES RECEIPT. If date of purchase is not included, the factory date printed
on the label on the bottom of your telephone will be used as the date of
purchase. The factory date allows six months for distribution and sale of this
product. If you return your telephone for repair, the warranty period is not
extended. The original date of purchase continues to apply to your warranty.
OUT-OF-WARRANTY REPAIR We will repair this product for a nominal
fee after the LIMITED WARRANTY has expired if you send it to us in a
complete and undamaged condition. The repaired unit will be shipped to you
C.O.D., freight collect.
RETURN-FOR-REPAIR PACKAGING If you are returning a unit to us for
repair, package it carefully, preferably in the original carton. Be sure to
include your return address, a copy of the sales receipt showing date of
purchase, and a note with your name, telephone number, return street address,
and describe the problem that you have with your Telephone. Shipping must
be prepaid. If the telephone is in warranty, it will be repaired or replaced, at
our option, at no cost to you, and it will be returned shipping prepaid. Ship
your telephone (shipping prepaid) to:
International Resources Inc. - Repair Center
9325 Uptown Drive, STE 900
Indianapolis, IN 46256
54
Intercom Ring ......................................................................... 17
Intercom Voice ........................................................................ 18
Configuring Intercom Call Response ....................................... 18
Automatic Line Selection ........................................................ 18
Toll Restriction ............................................................................ 19
To Set the System’s Toll Restriction Access Code ................... 19
To Set Restricted Numbers at a Station .................................... 19
Allowed Numbers ................................................................... 20
To Set Allowed Numbers at a Station ...................................... 20
Toll Restriction Override ......................................................... 20
Line Restriction ....................................................................... 21
System Privacy ............................................................................. 21
Dialing Mode ............................................................................... 22
Area Codes ................................................................................... 22
Home Area Codes ................................................................... 22
Local Area Codes .................................................................... 23
1 Plus 7 ................................................................................... 23
To Enter Area Codes ............................................................... 23
MEMORY SETTINGS ..................................................................... 23
Memory Features ......................................................................... 23
Storing a Hyphen into Memory................................................ 23
Storing a Dialing Pause into Memory ...................................... 24
Storing a Flash into Memory ................................................... 24
Storing a Temporary Tone Dial into Memory .......................... 24
Store One of the Last 5 Numbers Dialed into Memory ............. 24
Store Caller ID Number into Memory ...................................... 24
Store a Memory Dial Number .................................................. 24
Store a Voice Mail Number ..................................................... 25
Store a Personal Directory Dial Number .................................. 25
Store a Caller ID Call .............................................................. 26
Centrex Prefix ......................................................................... 26
Set Centrex Prefix ................................................................... 26
MISCELLANEOUS SETTINGS ....................................................... 26
Time and Date .............................................................................. 26
Message Waiting Lamp ................................................................ 27
3
Message Waiting Line Selection................................................... 27
Message Waiting Mode Selection ................................................. 27
Caller ID on Call Waiting (CIDCW) Sensitivity ........................... 28
Hold Call Reminder ..................................................................... 28
Adjusting Auto Hold Drop Time .................................................. 28
Adjusting Flash Timer .................................................................. 29
Erase Numbers Stored in Memory ................................................ 29
Erase Toll Restrictions ................................................................. 29
Erase All Feature Settings ............................................................ 30
Reset Default Settings .................................................................. 30
TELEPHONE OPERATION ............................................................. 30
Making and Answering Calls........................................................ 30
Redial .......................................................................................... 31
Redial the Last Number Dialed................................................ 31
Redial Any of the Last 5 Numbers Dialed................................ 31
Hold .......................................................................................... 31
Placing a Call on Hold............................................................. 31
Making a Call on Another Line ............................................... 31
Answering a Call on Another Line .......................................... 32
Conference ................................................................................... 32
Outside Calls ........................................................................... 32
Outside Call with Intercom Station .......................................... 32
Transfer ....................................................................................... 33
Attended Transfer ................................................................... 33
Blind Transfer ......................................................................... 33
Transfer Ring .......................................................................... 33
Personal Ring .......................................................................... 33
Caller ID ...................................................................................... 33
Incoming Call ......................................................................... 34
Call Waiting Caller ID ............................................................ 34
Caller List .................................................................................... 34
Reviewing Calls ...................................................................... 34
Dialing Calls ........................................................................... 34
Deleting Numbers ................................................................... 34
Volume Levels ............................................................................. 34
4
may request you remove the equipment from the network until the problem is
resolved. Do not attempt to repair or modify this equipment. Please contact IRI
for information on obtaining service for this product.
This equipment cannot be used on public coin service provided by the
telephone company. Connection to Party Line Service is subject to state tariffs.
(Contact the state public utility commission, public service commission or
corporation commission for information.)
This equipment is hearing-aid compatible. This equipment is capable of
providing users access to interstate providers of operator services through the
use of access codes. Modification of this equipment by call aggregators to
block access dialing codes is a violation of the Telephone Operator Consumers
Act of 1990.
Warning: Changes or modifications to this unit not expressly approved by the
party responsible for compliance could void the user’s authority to operate the
equipment.
NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of
the following measures: Reorient or relocate the receiving antenna. Increase
the separation between the equipment and receiver. Connect the equipment
into an outlet on a circuit different from that to which the receiver is
connected. Consult the dealer or an experienced radio TV technician for help.
This Class B digital apparatus complies with Canadian ICES-003. Cet appareil
numérique de la classe B est conforme à la norme NMB-003 du Canada.
Automatic Dialers: When programming emergency numbers and/or making
test calls to emergency numbers remain on the line and briefly explain to the
dispatcher the reason for the call before hanging up. Perform such activities in
the off-peak hours, such as early morning hours or late evenings.
53
FCC Information
This equipment complies with Part 68 of the FCC rules. On the base of this
equipment is a label that contains, among other information, the FCC
registration number and ringer equivalence number (REN) for this equipment.
If requested, this information must be provided to the telephone company. The
FCC requires that you connect your telephone to the telephone network
through a modular telephone outlet or jack, which must comply with FCC part
68 rules.
The modular telephone outlet or jack to which your LM416 telephone must be
connected is a USOC RJ11C or RJ14C. The Facility Interface codes (FIC) for
your LM416 telephone is 02LS2 which is a 2-wire, Local Switched Access,
Loop-start.
The Ringer Equivalence Number (REN) is used to determine the quantity of
devices which may be connected to the telephone line. The REN for your
LM416 telephone is 0.2. Excessive RENs on the telephone line may result in
the devices not ringing in response to an incoming call. In most areas, the sum
of the RENs should not exceed five (5). To be certain of the number of devices
that may be connected to the line, as determined by the total RENs, contact the
telephone company to determine the maximum REN for the calling area.
If the LM416 telephone causes harm to the telephone network, the telephone
company will notify you in advance that temporary discontinuance of service
may be required. If advance notice isn’t practical, the telephone company will
notify you as soon as possible. Also, you will be advised of your right to file a
complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment,
operations or procedures that could affect the operation of the equipment. If
this happens, the telephone company will provide advance notice in order for
you to make the necessary modifications in order to maintain uninterrupted
service.
If trouble is experienced with your LM416 telephone, please contact
International Resources Inc. - Repair Center
9325 Uptown Dr, STE 900
Indianapolis, IN 46256
888-772-5200
If the trouble is causing harm to the telephone network, the telephone company
52
Ringer ..................................................................................... 35
Handset ................................................................................... 35
Speakerphone .......................................................................... 35
Intercom Speaker..................................................................... 35
Discrete Alert .......................................................................... 35
Voice Mail (Message Waiting) ..................................................... 35
Accessing Messages ................................................................ 36
Resetting MSG Lamp .............................................................. 36
Flash ........................................................................................... 36
Mute ........................................................................................... 36
Do Not Disturb (DND) ................................................................. 37
Line Reserve ................................................................................ 37
Call Privacy.................................................................................. 37
Toll Restriction ............................................................................ 38
Toll Restriction Removal (Single Call) .................................... 38
Toll Restriction Removal (Single Station) ................................ 38
Timer ........................................................................................... 38
Elapsed Call Time ........................................................................ 38
Timer Reset .................................................................................. 38
Elapsed Call Time (Previous Calls) .............................................. 39
Headset ........................................................................................ 39
Select Headset Type ................................................................ 39
Electronic Hookswitch ............................................................ 39
Directory Card.............................................................................. 40
Memory Dial ................................................................................ 40
Personal Directory ........................................................................ 40
Predialing ..................................................................................... 40
Intercom Calls .............................................................................. 41
Intercom While Idle................................................................. 41
Intercom While on an Outside Call .......................................... 41
Answering Intercom Calls ....................................................... 41
Intercom Ring .................................................................... 41
Intercom Voice ................................................................... 41
Intercom Handsfree ................................................................. 41
While on Outside Call ............................................................. 42
5
Paging .......................................................................................... 42
Single Page ............................................................................. 42
All Page .................................................................................. 42
Blocking Pages........................................................................ 42
Answering Pages ..................................................................... 43
Single Page ........................................................................ 43
All Page ............................................................................. 43
Room Monitoring ............................................................... 43
USING STANDARD TELEPHONES ............................................... 43
Line Status and Calls on Hold ...................................................... 44
Call Privacy ................................................................................. 44
Intercom....................................................................................... 44
Fax Machines and Modems .......................................................... 44
Power Fail Operation ........................................................................ 44
Appendix A—Menu Tree .................................................................. 45
Appendix B—Trouble Shooting Guide .............................................. 50
FCC Information ............................................................................... 52
TELEPHONE REPAIR ..................................................................... 54
LIMITED WARRANTY................................................................... 55
6
The problem may be caused by one defective telephone.
Disconnect one instrument at a time to determine if a particular
telephone is causing the problem.
•
Crosstalk or other interference
The most common cause of crosstalk is the use of flat cable.
Be sure to use supplied line cords. You must use twisted-pair
line cords.
•
The line LED flashes when a call comes in, but the telephone
does not ring.
Make sure that the Ringer is on and that “Do Not Disturb” is
off.
•
You cannot join a telephone call in progress.
The Call Privacy feature prevents another LM416 from
interrupting a call in progress. If you don't want Call Privacy
in your system, then go into system programming on station
11 and turn it off.
•
The telephone line status indicators stay lit, even though the line is
not in use.
If this line is not connected, then program it as unconnected.
If this line is connected and you have dial tone, then adjust
loop voltage detector setting.
51
Appendix B - Trouble Shooting Guide
•
No Display or Lamps
Make sure that the Power Transformer is plugged into an
electric socket not controlled by a wall switch
•
No Dial Tone
Check all line connections. If possible check your jack wiring
by testing a non-system telephone at the jack in question. If a
standard telephone does not work, then the local telephone
company lines or your house wiring may be causing the
problem
•
The LED's are Flashing and the Display reads “Station #??”
Press soft key “Change” to assign this telephone a station
number.
•
There is no dial tone on the handset, but the speakerphone
works.
THANK YOU FOR PURCHASING THE
LM416 CALLER ID TYPE II FOUR LINE
TELEPHONE.
We want you to know all about your new telephone, how to install it,
the features it provides, and the services you can expect from its use.
We have included this information in your Owner’s Instruction Manual.
The LM416 is a 4-Line Telephone or part of a 4-Line system consisting
of up to 16 stations of LM416's. It has 4 Line buttons, Intercom, Conference, Page, Transfer, Mute, Headset, Flash, Redial, Hold, Voice
Mail, Menu buttons, 5 Memory Dial buttons, 40 Number Personal Directory, Type II Caller ID, Speakerphone, and 2.5mm/RJ Headset Jack.
Replace the handset from another LM416 telephone. If
this solves the problem, then contact Technical Support
for assistance.
•
The Intercom does not work Or The telephone does not show the
status of other telephones Or There is a delay in getting dial tone Or
The Telephone remains on hold after the call is picked up at another
station.
The problem may be with your installation. Make sure that the
lines are installed correctly and that line 1 is common on all
system telephones.
The problem may be caused by outside interference.
Disconnect line one at the cable terminal. If this solves the
problem, then the interference is coming from the telephone
company.
The problem may be caused by DSL filters. Never connect a
line that has a DSL Circuit on Line 1. Never connect a DSL
filter on Line 1
50
7
PLEASE READ BEFORE INSTALLING AND
USING YOUR NEW TELEPHONE EQUIPMENT.
IMPORTANT SAFETY INSTRUCTIONS
Always follow basic safety precautions when using your telephone
equipment to reduce the risk of fire, electrical shock, and injury.
Read and understand all instructions in the Owner’s Instruction
Manual.
Read all warnings and follow all instructions marked on the product.
Unplug this product from the wall outlet before cleaning. Use a
damp cloth for cleaning. Do not use liquid or aerosol cleaners.
Do not use the telephone near water. For example, do not use near a
bathtub, wash bowl, kitchen sink, laundry tub, swimming pool, or in a
wet basement.
Do not place this product on an unstable cart or stand. The product
may fall causing serious damage to the product.
Use only the type power source indicated on the label. If you are not
sure of the type power supply to your home, consult your dealer or local
power company.
Do not place any objects on the telephone line cord. Do not locate
the telephone where the line cord will be walked on.
Do not block or cover ventilation slots and openings in the bottom of
the telephone. The openings should never be blocked by placing the
telephone on a bed, sofa, rug, or other similar surfaces. The telephone
should never be placed near or over a radiator or heat register. The
telephone should never be placed in a built-in installation unless proper
ventilation is provided.
Never spill liquid on the telephone or push objects of any kind
through ventilation slots. Liquid or objects may touch dangerous
voltage points or short out parts that could result in a risk of fire or
electrical shock.
Do not disassemble this product. Opening or removing covers may
expose you to dangerous voltages or other risks. Incorrect reassembly
can cause electrical shock when the product is subsequently used.
Do not overload outlets and extension cords. Some telephones
require AC power from an outlet. Overloading the outlets can result in
the risk of fire or electric shock.
Avoid using a telephone during a local thunderstorm. There may be
a remote risk of electrical shock from lightning.
8
Hold Release
OFF
ON
Station #
NORMAL
LOCKED
Loop Detect
48V
24V
12V
OFF
Tone/Pulse
TONE
PULSE
49
CIDCW
L4
Normal
HIGH SENS
RESTRICTED
LOW SENS
Station Naming
11
OFF
SAVE THESE INSTRUCTIONS
Memory Setting
12
Select Location
Enter Number
13
14
Use only the power cord indicated in this manual.
Do not use a telephone to report a gas leak in the vicinity of the
leak.
Time/Date Set
TIME
15
AM/PM
16
DATE
17
18
Advanced Setting
19
Erase Memory
20
Erase Settings
21
Erase Toll Restr
22
Headset Type
23
Jack Type
24
2.5mm
25
RJ
Flash Time
26
600ms
Hold Remind
30s
1s
1min
2min
100ms
OFF
Hold Drop
300ms
Centrex Prefix
IMPORTANTES MESURES DE SÉCURITÉ
Certaines mesures de sécurité doivent être prises pendant l'utilisation de
material téléphonique afin de réduire les risques d'incendie, de choc
électrique et de blessures. En voici quelques-unes:
1. Ne pas utiliser l'appareil près de l'eau, p.ex., près d'une baignoire,
d'un lavabo, d'un évier de cuisine, d'un bac à laver, dans un sous-sol
humide ou près d'une piscine.
2. Éviter d'utiliser le téléphone (sauf s'il s'agit d'un appareil sans fil)
pendant un orage électrique. Ceci peut présenter un risque de choc
électrique causé par la foudre.
3. Ne pas utiliser l'appareil téléphonique pour signaler une fuite de gaz
s'il est situé près de la fuite.
4. Utiliser seulement le cordon d'alimentation et le type de piles
indiqués dans ce manual. Ne pas jeter les piles dans le feu: elles
peuvent exploser. Se conformer aux règlements pertinents quant à
l'élimination des piles.
Conserver ces instructions.
30 MIN
Message Lamp Reset
5 MIN
15 MIN
48
9
UNPACKING AND INSTALLATION
Box Contents
The following items should be packed with your LM416. Please contact
your dealer if any of them is missing.
• LM416 Telephone (Main Body) 1 pcs
• Handset 1 pcs
• Handset Cord (Coiled Cord) 1 pcs
• Line Cord 2 pcs
• Short Line Cord( 7”) 1 pcs
• Desk Stand 1 pcs
• Power Adapter (Transformer) 1 pcs
• Users Guide 1 pcs
• Quick Start Guide 1 pcs
Local Code 4
L4 CID Store
Local Code 5
ON
Local Code 6
OFF
1Plus7 Code1
1Plus7 Code2
Toll Restriction (Note: Code must
be entered)
Set Restricted #
1Plus7 Code3
1
1Plus7 Code4
2
1Plus7 Code5
3
1Plus7 Code6
4
Telco VMWI
5
VMWI
Set Allowed #
Line 1
1
Line 2
2
Line 3
3
Line 4
4
OFF
5
VMWI
Line Restriction
FSK
L1
STUTTER
Normal
Caller ID Store
RESTRICTED
L1 CID Store
L2
ON
Normal
OFF
RESTRICTED
L2 CID Store
L3
ON
Normal
OFF
RESTRICTED
L3 CID Store
ON
OFF
10
47
L3
#4
Installation
COMMON
#5
PRIVATE
#6
Overview
UNCOMMITED
#7
Up to 16 instruments may be connected in this system. All these
devices use conventional telephone wiring. Wiring runs between
stations may be a maximum of 600 feet.
L4
#8
COMMON
L3:RING SOUND
PRIVATE
#1
UNCOMMITED
#2
Auto Seize
#3
L1
#4
L2
#5
L3
#6
L4
#7
INTCM
#8
Distinctive Ring
L4:RING SOUND
L1:RING SOUND
#1
Before Installation
In order to install your telephones correctly, you must determine the
incoming wiring configuration. In most cases, incoming lines will be
terminated in either RJ11 Single Line Jacks or RJ14 Double Line Jacks.
If you are not sure of your incoming line configuration, contact your
telephone line installer. All connection between the wall jacks and the
telephones may be done with standard telephone modular cords. Please
be sure to use the line cords supplied with your LM416. If you have
RJ11 jacks, you will need two line adapters (not included) to connect to
the LM416. These couplers take the single line wiring and convert it to
double line wiring. These couplers should be available where you
purchased your LM416.
#1
#2
Installation Configurations
#2
#3
Standard Configuration - The LM416 is initially configured so that
#3
#4
#4
#5
#5
#6
#6
#7
#7
#8
#8
Area Codes
L2:RING SOUND
Home Code
#1
Local Code 1
#2
Local Code 2
#3
Local Code 3
46
each line is common at all stations. In other words, Line 1 at each
telephone is connected to the same incoming line; Line 2 at each station
is connected to the same incoming line, etc. This is commonly known
as a “square system.” If this is suitable for your installation, you only
need to connect the telephones to the telephone lines.
Private Line - A private line is connected to only one telephone in the
system. No other phones in the system have access to this telephone
line.
Unconnected Lines - It is also permissible to leave one or more lines
unconnected.
Line 1 - Line 1 MUST be connected to the same incoming line on all
phones for the system to function correctly.
11
Phone Installation
Appendix A—Menu Tree
Desk Mount
a.
b.
c.
d.
Connect the power adapter to the jack on the bottom of the phone.
Plug the adapter into a wall outlet which is not controlled by a
wall switch. Use only a 9V DC 500mA, Class 2 adapter.
Connect the line cords. If you have RJ14 line jacks, you need
only connect 4 wire line cords between the wall jacks and the
jacks in the base of the LM416. If you have RJ11 line jacks, you
will need 2 line couplers as discussed above. Note that the jacks
on the LM416 are numbered L1/L2 and L3/L4. Connect your
incoming lines accordingly.
Select the desired viewing angle and install the desk stand. The
desk stand can be installed in two positions to give a choice of
viewing angle.
Plug the coiled cord into the handset jack, and plug the other end
of the cord into the base.
Place the handset on the base.
Phone Setting
L2 Ringer
Station Number
Y
11
N
12
L3 Ringer
13
Y
14
N
15
L4 Ringer
16
Y
17
N
18
Off Hook Ring
19
Y
Wall Mount
20
N
a.
21
Intercom Prefs
22
Intcm:
e.
b.
c.
d.
Remove the desk stand to mount directly on a standard wall
telephone jack. Connect the power adapter and the line cords. See
Steps “a” and “b” above. Use the included short line cord to
connect to the mounting jack. Use one of the included long line
cords to connect to the other jack.
Mount telephone to wall jack (RJ-14W).
Plug the coiled cord into the handset, and then plug the other end
of the cord into the base.
Rotate the handset hook into the wall mount position and place
the handset on the base.
23
HANDSFREE
24
RING
25
VOICE
26
Pages:
Do Not Disturb
ALLOWED
Y
Assign a Station Number
Station 11 must be the first extension number assigned. Station 11 is
required for programming features on the LM416. Refer to STATION
NUMBER ASSIGNMENT on the following page for detailed
instructions on assigning station numbers.
Test Installation
BLOCKED
Line Type
N
Ringer Settings
L2
L1 Ringer
COMMON
Y
PRIVATE
N
UNCOMMITED
This procedure should be used at each telephone after initial installation
12
45
Line Status and Calls on Hold
The line status indicators of the LM416 phones will recognize
standard telephones. When a call is placed on hold at a LM416
telephone, it can be taken off hold at a standard telephone.
Call Privacy
Call privacy is NOT observed by standard telephones. A standard
telephone on any line has access to that line at any time, whether or not
it is being used by a LM416 telephone.
Intercom
Standard telephones cannot use the intercom feature to communicate
with LM416 telephones.
Fax Machines and Modems
The line indicators of the LM416 telephones will light when fax
machines or modems are using a line.
POWER FAILURE OPERATION
The LM416 uses AC power from a standard wall outlet. As long as the
telephone is connected to a wall outlet, it will operate using the AC
power. Please remember to plug your telephone into a wall outlet
that is not controlled by a wall switch.
If AC power is disconnected or there is a power failure, the LM416 can
still operate on Line 1 for making or receiving emergency calls. When
the power is restored, the telephone automatically switches back to AC
power and resumes normal operation. However, all feature settings and
memory numbers will be maintained.
44
or if you are having problems with your system. First, verify the three
items below at each telephone in the system.
1. Verify that the AC power transformer is connected to the LM416
and to mains power.
2. Verify that Line 1 is connected to the LM416.
3. Verify that a station number has been assigned.
Now, verify that Line 1 has been connected correctly to all telephones.
4. Press Line 1 at one telephone.
5. Verify that the Line 1 LED is Green, the Speakerphone LED is red
and that dial tone is heard.
6. Verify that the Line 1 LED is red at each other station.
To verify the connection of lines 2 – 4, perform the following steps at
each telephone.
7. Press Line 1.
8. Verify that the Line 1 LED is Green, the Speakerphone LED is red
and that dial tone is heard.
9. Dial the telephone number for Line 2. Verify that the Line 2 LED
flashes slowly. If it does not flash, Line 2 may not be properly
connected.
10. Repeat the steps above using the telephone numbers for Lines 3 and
4 if applicable. Remember that Lines 2, 3, and 4 may not be
common at all telephones.
SYSTEM PROGRAMMING
Station Number Assignment
Each station must be assigned a unique station number. LM416
telephones will not function correctly until a station number is
assigned. To assign a number to a station follow the steps below. If the
display shows “Station #??” this is an initial set-up. Skip to Step c.
a.
Press MENU. The display will read “Phone Setting”
b.
Press SELECT. The display will show the currently assigned
station number.
c.
Press SELECT repeatedly until the desired station number is
13
d.
displayed. The choices are Station #11 through Station #26.
Press MENU to exit.
f.
g.
Note: One phone in the system must be set as Station #11 in order for
all the system features to function. Certain Features can only be
programmed at station 11.
Station Name Assignment
You may give a name to each of your telephones. During Intercom
calls, the name that is assigned to the station will show with the
Extension Number. Please note that it may take up to 24 hours for all
stations to be updated with a name change. Station names can only be
assigned at Station 11. Follow the steps below to assign a station name.
a.
Press MENU. The display will read “Phone Setting”
b.
Press SELECT.
c.
Press Down Arrow repeatedly until the display reads “Station
Naming”
d.
Press SELECT. The display will show the currently stored name
for station #11, or indicate “No Name” if no name has yet been
given to station #11.
e.
Press SELECT if you wish to store a new name for station #11,
or press DOWN ARROW repeatedly until you see the station
number that you want to name, and then press SELECT.
f.
Use the dial pad numbers to enter the name for the desired
station. Names may contain up to 16 characters. Press the down
arrow button below the display to leave an empty space. Press the
DELETE button to make corrections.
g.
Press SELECT. Repeat these steps for any additional stations
you wish to name.
Line Configuration/Type
Three types of Line are available.
Common: This is the factory setting for all lines. This setting
assumes that the line is connected to the same telephone number at all
stations.
Private: Use this setting at any telephone that is connected to a
different telephone number than the corresponding line at the other
stations. For example, you may connect your private telephone number
to Line 3 at your station instead of connecting your station to the
common Line 3. In this example, you would set Line 3 at your station
14
Press SELECT to select between Pages ALLOWED and Pages
BLOCKED.
Press MENU to exit.
Answering Pages
Single Page
A page directed to a particular station may be answered only at that
station. To answer a page, lift the handset, press SPEAKER or
HEADSET, or press the flashing INTERCOM button. This will create
a private intercom conversation.
All Page
An All Page may be answered from any phone in the system, even one
that is busy on an outside line, has DO NOT DISTURB set or has
blocked pages. Press the flashing INTERCOM button to answer an All
Page. This will create a private intercom conversation.
Room Monitoring
The Room Monitoring feature allows the speakerphone of a LM416 to
be activated to monitor sounds in another location. To activate Room
Monitoring, place an intercom call to the monitoring telephone. Press
MUTE to prevent sounds from being heard at the monitored phone. To
end monitoring, hang up the handset or press SPEAKER. The remote
station will disconnect immediately.
Note: The remote phone must be set to Intercom HANDSFREE.
USING STANDARD TELEPHONES
Standard (i.e.non-LM416) telephones may be used in conjunction with
LM416 telephones. All features of the non-LM416 telephones will
operate normally. However, they will not be able to share the features
of the LM416 telephones.
43
Answering an Intercom Call while on an Outside Call
Press INTERCOM. The outside call is automatically placed on hold.
Press the LINE button to return to the outside call.
Paging
Paging allows announcements to be made to other LM416 stations in
the system. The speakerphone is automatically activated when making a
page. Pages can be made using the speakerphone or the handset.
Note: Another station may be paged only if it is not in use, does not
have DO NOT DISTURB activated, and is not set to Block Pages. If the
station is in any of these conditions, a no action tone will be heard.
Press PAGE.
Dial the two-digit station number of the station to be paged.
After the paging tone sounds, speak towards the telephone or lift
the handset and make the announcement.
All Page
The All Page feature enables announcements to be made through all of
the other LM416 stations. When an All Page is made, a double paging
alert tone will sound followed by the page. All Pages will not be heard
at in use stations or stations set to DO NOT DISTURB or Page Block.
To perform an All Page:
a.
Press PAGE twice.
b.
After the paging tone sounds, speak towards the telephone or lift
the handset and make the announcement.
Blocking Pages
a.
b.
c.
d.
e.
Unconnected: Use this setting at any telephone that is not physically
connected to all of its lines.
Line 1 must be shared at all stations (COMMON). Lines 2, 3 or 4 may
be unconnected or may be connected to private lines.
Line Connections/Configuration
a.
b.
c.
d.
e.
Single Page
a.
b.
c.
as PRIVATE.
Press MENU. The display will read Phone Setting
Press SELECT.
Press Down Arrow repeatedly until Intercom Prefs appears in
the display.
Press SELECT.
Press Down Arrow repeatedly until Pages: Allowed appears in
the display.
42
f.
g.
Press MENU. The display will read “Phone Setting.”
Press SELECT.
Press Down Arrow repeatedly until the display reads ”Line
Type.”
Press SELECT. The display will show the line connection setting
for Line 2.
Press SELECT repeatedly until the desired line connection
setting for Line 2 is displayed.
Press the down arrow button to see the current setting for Line 3,
and repeat steps c, d, and e to change the settings for Lines 3-4.
Press MENU to exit.
Loop Voltage Detector
The status indicators of your LM416 telephone are designed to light
when a fax machine, modem, or standard telephone is using a line. If
the line status indicators of your LM416 telephones light when no
telephone is using the line or do not light when a standard telephone is
using the line, the loop voltage detector setting may need to be adjusted.
The factory setting of 48 volts is appropriate for most installations. This
value can be changed to either 24 volts or 12 volts or the feature can be
turned off.
To set Loop Voltage Detector
a.
b.
c.
d.
e.
Press MENU.
Press Down Arrow repeatedly until “Advanced Setting” appears
in the display.
Press SELECT.
Press Down Arrow repeatedly until “Loop Detect:” appears in
the display, along with the current setting
Press SELECT until the desired loop detect setting is displayed.
15
f.
The choices are: 48V (factory setting), 24V, 12V, and OFF.
Press MENU to exit. If a line indicator at your LM416 telephone
stays lit because there is no telephone line connected, and you
wish to turn it off, do not use this feature, but set the line at this
station to UNCONNECTED
Ringer Configuration
using the dialpad while the telephone is on-hook. Then lift the
handset, press SPEAKER or HEADSET or press the desired LINE
button. Press DELETE to erase digits one at a time.
Intercom Calls
Ringer On: The line will ring normally.
Intercom calls may be made by dialing the two-digit station number of
the desired station. The speaker phone automatically activates when
an intercom call is placed. See Page 17 Intercom Call Response for a
description of intercom call responses. If the intercom line is busy or
the called station is set to DO NOT DISTURB, you will hear a no
action tone.
Delayed Ring: The line will start ringing after the first 20 seconds.
Intercom while Idle
Ringer Off: The line will not ring.
a.
b.
The ringers for each outside line are controlled individually at each
telephone. There are three possible settings for each line ringer.
In all cases, the line indicators will flash to signal an incoming call. You
can always answer a ringing line, whether or not it is ringing audibly at
your telephone, by pressing the flashing line button.
To set Ring Configuration
a.
b.
c.
d.
e.
f.
g.
c.
Press INTERCOM.
Dial the two-digit station number of the station to receive the
call.
To end the conversation, hang up or press SPEAKER or
HEADSET button.
Intercom while on an Outside Call
Press INTERCOM. The outside call is automatically placed on hold.
Press MENU. The display will read “Phone Setting”
Press SELECT.
Press Down Arrow repeatedly until “Ringer Settings” appears
in the display.
Press SELECT. The display will show the current ringer setting
for Line 1.
Press SELECT repeatedly, until the desired ringer setting for
Line 1 is displayed. The choices are: ON (factory setting),
DELAY L1, and OFF
Press Down Arrow to see the current ringer setting for Line 2.
Repeat steps c - e to change the ringer settings for Lines 2-4.
Press MENU to exit.
Answering Intercom Calls
Intercom Ring
Press SPEAKER or HEADSET or lift the handset.
Intercom Voice
One ring will sound. Then an alert tone will sound followed by the
caller’s voice. Press SPEAKER or HEADSET or lift the handset.
Intercom Handsfree
One ring will sound followed by a triple alert tone. The LM416 will
then automatically answer the intercom call on speakerphone.
Distinctive Ringing
All lines are initially set to ring with Ring Sound #1. Each outside line
may be assigned one of seven other distinctive ringer tones. This can be
used to easily identify a ringing line or ringing phone. To assign
16
41
HEADSET STATEMENT
For servicing or replacement, you can purchase a suitable headset
through a service center or headset retailer.
Pour l'entretien ou le remplacement, vous pouvez acheter un écouteur
approprié par le centre commercial ou le magasin de détaillant.
Directory Card
This card can be used to record the names or telephone numbers
associated with memory locations.
Memory Dial
Press the memory button where the desired telephone number is
stored. The speakerphone will activate and the number will be
dialed out. Lift the handset or press HEADSET to switch to a
handset or headset call.
Personal Directory
a.
b.
c.
While the phone is on-hook and idle, press the “#” button. The
display will read “Directory.”
Use the up and down arrow buttons below the display to view the
personal directory entries.
When the desired entry is displayed, it may be dialed by lifting
the handset, pressing SPEAKER or HEADSET, or by pressing a
LINE button.
Note: The directory is organized alphabetically. To jump to a particular
entry, press the corresponding dial pad number. For example, press the
“5” dial pad button three times to jump to the first entry starting with
“L”. You can then use the up and down arrow buttons to view the
entries starting at that point.
Predialing
Predialing allows the entry of a telephone number on the display
before it is dialed out. To make a predialed call, enter the number
40
distinctive rings to one or more lines:
a.
Press MENU. The display will read “Phone Setting”
b.
Press SELECT.
c.
Press Down Arrow repeatedly until “Distinctive Ring” appears
in the display.
d.
Press SELECT. The display will show the distinctive ring setting
for Line 1.
e.
Press SELECT repeatedly, until the desired distinctive ring
setting for Line 1 is displayed. There are eight choices.
f.
Press Down Arrow to see the current setting for Line 2, and
repeat steps c and d to change the settings for Lines 2-4.
g.
Press MENU to exit.
Note: When a distinctive ring setting is displayed, it may be heard by
pressing SELECT.
Off-Hook Ringing
When a ringer is set to ON or DELAYED, an incoming call will cause
a double ring every 15 seconds at the phone that is in use. This feature
is called “off-hook ringing” and can be disabled. To disable off-hook
ringing
a.
Press MENU. The display will read “Phone Setting”
b.
Press SELECT.
c.
Press Down Arrow repeatedly until “Off Hook Ring” appears in
the display, along with the current setting.
d.
Press SELECT to change the setting.
e.
Press MENU to exit.
Note: Off-Hook ringing does not function on intercom calls. However,
the line lamps will flash to indicate an incoming call.
Intercom Call Response
The LM416 may be configured to respond to intercom calls in one of
three ways.
Intercom Handsfree: When an intercom call is received, the
telephone will ring once and then give a triple alert tone. The phone
will then automatically answer the intercom call on speakerphone.
Intercom Ring: When an intercom call is received, the telephone
17
will ring repeatedly with the intercom ring. The call may be answered
by lifting the handset or pressing the SPEAKER button.
Intercom Voice: When an intercom call is received, the telephone
will ring once and then give an alert tone. After this the calling party
will be connected. To respond to the calling party, either lift the handset
or press the SPEAKER button.
Note: When an intercom call is received while an outside call is in
progress, the LM416 will ring with a single intercom ring regardless of
the intercom ringer setting
Configuring intercom call response:
a.
b.
c.
d.
e.
f.
Press MENU. The display will read Phone Setting
Press SELECT.
Press Down Arrow repeatedly until Intercom Prefs appears in
the display.
Press SELECT. The display will show the current intercom
setting.
Press SELECT repeatedly, until the desired intercom setting is
displayed.
Press MENU to exit.
Automatic Line Selection
Elapsed Call Time (Previous Calls)
While the phone is on-hook and idle, press REDIAL. The display will
show the elapsed time of the previous call, along with its time and date.
Use Up Arrow or Down Arrow to view the lengths of the previous
five calls, along with their times and dates.
Headset
The LM416 is equipped with a 2.5mm headset jack and an RJ9 jack,
with built-in headset amplifiers, along with a dedicated HEADSET
button. It also has the capability to interface to a Plantronics APD-80
Electronic Hookswitch cable. The type of headset must be selected in
the menu before it can be used.
Select Headset Type
a.
b.
c.
d.
e.
f.
Press MENU.
Press Down Arrow repeatedly until “Advanced Setting”
appears in the display
Press SELECT. “Erase Memory” will appear in the display.
Press Down Arrow until “Headset Type” appears in the display.
Press SELECT to change between RJ and 2.5mm.
Press MENU to exit.
Electronic Hookswitch
The LM416 will automatically select an outside line or the intercom
line whenever the handset is lifted or the SPEAKER button is
pressed. To choose which line will be automatically selected:
a.
Press MENU. The display will read Phone Setting
b.
Press SELECT.
c.
Press Down Arrow repeatedly until Auto Seize appears in the
display. The display will show the current auto seize setting.
d.
Press SELECT repeatedly until the desired setting is displayed.
The choices are L1, L2, L3, L4 or INTCM.
e.
Press MENU to exit.
Note: An incoming call will be selected automatically when the handset
is lifted or the SPEAKER or HEADSET button is pressed, regardless
of the automatic line selection choice. To select a non-ringing line, the
desired LINE button must be pressed before lifting the handset.
18
To use the Plantronics APD-80 Electronic Hookswitch cable, select RJ
for the headset type as described above. Then connect the APD-80 to
the RJ headset jack. This cable allows the Answer Call button on
Plantronics wireless headsets to control the LM416. It also allows ring
notification sounds in the headset.
Note: Only one type of headset can be connected at a time.
There is no need to buy a headset with a separate amplifier. The headset
can be used to make or answer an outside call, an intercom call or a
page. Simply press HEADSET instead of lifting the handset. To make
a headset call on a particular line, press the desired LINE button to
connect to that line on the speakerphone. Then press HEADSET to
toggle to the headset. Press HEADSET again to hang up.
39
Toll Restriction
See Page 19 Toll Restriction for a description of Toll Restriction and
initial programming instructions.
Toll Restriction Removal (Single Call)
a.
b.
c.
Press HOLD.
Enter the 4 digit toll restriction access code which was set at
Station #11. If no code was set, the access code is “1234”.
The SPEAKER light will flash indicating that toll restriction is
temporarily off. Toll Restriction will be reactivated 10 seconds
the end of the call. This will be signaled by a flash of the
SPEAKER light.
Note: Unrestricted calls may continue to be made by going off hook
within 10 seconds of hanging up the previous call.
Toll Restriction Removal (Single Station)
Toll Restriction may be changed at a telephone without affecting the
Toll Restriction settings stored in that telephone. When Toll Restriction
is disabled at a telephone using this feature, it will stay off until it is
reactivated. To access this feature:
a.
Press HOLD.
b.
Enter “*” to activate Toll Restriction or “#” to deactivate Toll
Restriction.
c.
Enter the 4 digit toll restriction access code which was set at
Station #11. If no code was set, the access code is “1234”.
Note: Activating Toll Restriction at a telephone will have no effect
unless restrictions have been stored at that telephone.
Timer
Note: If the chosen line is in-use, the telephone will automatically
select the next available line.
Toll Restriction
Toll Restriction enables control of outgoing calls. The LM416
accomplishes toll restriction by allowing entry of number strings which
may not be dialed. This is done on a station-by-station basis so different
phones may have differing toll restrictions. This may be used to help
prevent unauthorized long distance calls. For example, to prevent
dialing of “900” numbers, the code 1900 should be entered as a toll
restriction. This would prevent the station from dialing any numbers
beginning with 1900. A “#” character may be entered as a wildcard
which matches either 0 or 1. If #900 had been entered in the example,
the station could not dial numbers beginning with either 1900 or 0900.
A toll restriction access code is needed to change or add toll
restrictions. This code must be set at station 11. After toll restrictions
are set at a phone, they will be retained even after a power failure.
To set the system’s toll restriction access code:
At Station #11:
a.
Press MENU. The display will read “Phone Setting”
b.
Press SELECT.
c.
Press Down Arrow repeatedly until “Toll Restriction” appears
in the display.
d.
Press SELECT. The display will read “Access Code:****.”
e.
Press SELECT to store a new access code.
f.
Enter a 4 digit number.
g.
Press MENU to exit.
Note: The previous code is not needed to set a new code. The factory
default code is 1234.
Elapsed Call Time
The display automatically shows the elapsed time during a call.
Timer Reset
Press the up arrow (^) button, which is found directly below the display.
To set restricted numbers at a station
a.
b.
c.
d.
38
Press MENU. The display will read Phone Setting
Press SELECT.
Press Down Arrow repeatedly until Toll Restriction appears in
the display.
Press SELECT. The display will read Enter Code: [all stations
19
e.
f.
g.
h.
i.
j.
other than #11]
Enter the 4 digit toll restriction access code. A confirmation beep
will sound and the display will read Set Restricted #
Press SELECT. The display will show the currently stored
Restriction #1, or show 1: if no Restriction #1 has been stored.
Press SELECT.
Dial desired restricted number, up to 6 digits.
Press SELECT.
Press Down Arrow and repeat steps f-h to store any additional
restrictions at this station.
Allowed numbers
After setting toll restrictions, it is sometimes necessary to enter
exceptions which may be dialed. For example, if “1” had been entered
to completely restrict long distance calls, toll free calls could be
allowed by entering “1800” as an allowed number. The “*” character
may be used as a wildcard which matches any digit. Allowed numbers
may contain up to 10 digits.
To set allowed numbers at a station
a.
b.
c.
d.
e.
f.
g.
h.
i.
j.
k.
Press MENU. The display will read “Phone Setting”
Press SELECT.
Press Down Arrow repeatedly until “Toll Restriction” appears
in the display.
Press SELECT. The display will read “Enter Code:”
Enter the 4 digit toll restriction access code. A confirmation beep
will sound and the display will read “Set Restricted #”
Press the down arrow button . The display will read “Set Allowed
#”
Press SELECT. The display will show the currently stored
Allowed #1, or 1: if there is no Allowed #1 yet stored.
Press SELECT
Dial desired allowed number, up to 10 digits.
Press SELECT.
Press Down Arrow and repeat steps g-j if you wish to store any
additional allowed numbers at this phone.
Toll restriction override
MUTE indicator will light. Press MUTE again to cancel the feature.
The MUTE indicator will turn off.
Do Not Disturb (DND)
While the DND feature is activated, the LM416 will not ring. Incoming
calls will be signaled only by the LINE indicators flashing. If DND is
activated, pages will not be heard, intercom calls cannot be received,
and calls cannot be transferred to the telephone. Outside calls may be
answered by pressing the flashing LINE button. Outgoing calls may
still be placed. To activate DND
a.
Press MENU. The display will read “Phone Setting”
b.
Press SELECT
c.
Press Down Arrow until “Do not Disturb:N” appears in the
display.
d.
Press SELECT. The display will now read “Do not Disturb:Y”.
e.
Press MENU to exit. The DND indicator in the display will now
be on, and the display will read “Do Not Disturb.”
e.
To cancel DND follow the same steps except change “Do not
Disturb:Y” to “Do not Disturb:N.”
Line Reserve
The Line Reserve feature enables the line currently in use to be
reserved. When that line becomes free, the LM416 phone will sound a
triple ring and that line will be reserved. Line reserve will be cancelled
if the line is not taken off hook within 15 seconds. It may also be
cancelled by making or receiving a call on another line or by pressing
the reserved line button. To reserve a line
a.
Press HOLD.
b.
Press the desired LINE button. The line indicator will turn from
red to orange.
Call Privacy
See Page 21 System Privacy for a description of Call Privacy and for
initial programming instructions. To release call privacy during a single
call press CONF. “Privacy Released” will appear in the display. Call
privacy will be reactivated for the next call.
After setting toll restrictions for a station, its toll restriction is
20
37
message and its line. Each LM416 can detect messages on only one
line. To retrieve messages from multiple mail boxes, multiple phones
must be used. See Page 27 Message Waiting Line Selection to select
the message waiting line. The telephone company will supply either
FSK or Stutter Dial tone. The LM416 is set to FSK by default. See
Page 27 Message Waiting Mode Selection to change the message
waiting type.
Accessing Messages
See Page 25 To Store a Voicemail Number3 to program the VOICE
MAIL button. After programming this button, press it and follow the
instructions from your voicemail provider to retrieve messages.
Resetting MSG Lamp
Sometimes the MW lamp will continue to flash even though all
messages have been retrieved. In this case, follow the instructions
below to reset the lamp.
a.
Press MENU. The display will read “Phone Setting”
b.
Press SELECT.
c.
Press Down Arrow until “Message Lamp” appears in the
display.
d.
Press SELECT.
Flash
Press FLASH to access services such as Call Waiting or 3-Way
Calling, or to activate certain PBX or Centrex features. Refer to the
custom calling instructions provided by the telephone company or to
the PBX operating instructions. See Page 29 Adjusting Flash Timer to
change the flash time if necessary.
Mute
The Mute feature disables the telephone microphone so LM416 user
cannot be heard by the distant party. The Mute feature works with
handset, headset or the speakerphone. It silences only the LM416 user.
The distant party can still be heard. Mute is cancelled by hanging up,
selecting another line or switching from speakerphone to handset or
headset during a call. To activate this feature, press MUTE. The
36
automatically ON. This may be temporarily overridden without
affecting the settings stored in the telephone.
Line restriction
It is possible to restrict any or all of the lines at a particular station. That
station will not be able to make any outgoing calls on the restricted
lines, with the exception of the allowed numbers at that station and calls
to 911. The station can still receive incoming calls on these lines, take
calls off hold, and have full use of the intercom. This is normally used
for phones which are placed in a public area. To restrict one or more
lines on a station:
a.
Press MENU. The display will read “Phone Setting.”
b.
Press SELECT.
c.
Press Down Arrow repeatedly until Toll Restriction appears in
the display.
d.
Press SELECT. The display will read Enter Code:[all stations
other than #11]
e.
Enter the 4 digit toll restriction access code. A confirmation beep
will sound and the display will read “Set Restricted #”
f.
Press Down Arrow repeatedly, until “Line Restriction” appears
in the display.
g.
Press SELECT.
h.
Press SELECT to select between NORMAL (factory setting)
and RESTRICTED.
i.
Press Down Arrow to see the current setting for Line 2, and
repeat steps e - g to change the settings for Lines 2-4.
j.
Press MENU to exit.
System Privacy
Call privacy prevents stations from joining existing calls. Call privacy
can be released during a call by pressing the CONFERENCE button.
The default setting for Call Privacy is ON. Call Privacy is set at Station
#11 for the entire system.
To Change the Privacy Setting At Station #11:
a.
Press MENU. The display will read “Phone Setting”
b.
Press Down Arrow repeatedly until “Advanced Setting” appears
in the display.
21
c.
d.
e.
f.
g.
Press SELECT.
Press Down Arrow repeatedly until “System Privacy” appears
in the display.
Press SELECT. The display will show the current Call Privacy
setting.
Press SELECT repeatedly, until the desired call privacy setting is
displayed.
Press MENU to exit.
Note: Call privacy only applies to outside calls. Intercom calls always
have call privacy.
Alert Volumes can all be set independently by using the VOLUME
buttons. Eight ringer, four handset, eight speakerphone, eight intercom
speaker, and eight discrete alert volumes are available. To increase the
volume, press the UP button. To decrease the volume, press the
DOWN button.
Ringer
While the phone is on-hook and idle, press the up or down VOLUME
buttons to set desired ringer volume. With each press, the phone will
ring once at the new volume.
Handset
Dialing Mode
The LM416 can dial with either pulses or DTMF Tones. The mode is
set each station. If any of the incoming telephone lines have Pulse
service, Pulse Dialing must be selected. If all the incoming lines have
Tone Service, Tone Dialing should be selected. Tone Dialing is the
default setting. To set the dialing mode: At Station #11:
a.
Press MENU. The display will read “Phone Setting”
b.
Press Down Arrow repeatedly until “Advanced Setting” appears
in the display.
c.
Press SELECT.
d.
Press Down Arrow repeatedly until “Tone/Pulse” appears in the
display. The display will show the current tone/pulse setting.
e.
Press SELECT repeatedly, to select either TONE or PULSE
dialing.
f.
Press MENU to exit.
While using the handset, press the up or down VOLUME buttons to set
desired handset volume.
Speakerphone
While the speakerphone is activated, press the up or down
VOLUME buttons to set desired speakerphone volume.
Intercom Speaker
While using the intercom or receiving a page, press the up or
down VOLUME buttons to set desired intercom speaker volume.
The speaker volume levels for the intercom and for outside calls
are independent of each other.
Discrete alert
Area Codes
While the phone is on-hook and idle, press HOLD. Then press the up
or down VOLUME buttons to set desired discrete alert volume. With
each press, the phone will ring once at the new discrete alert volume.
The discrete alert volume setting governs the volume of off-hook
ringing, off-hook intercom ringing, held call reminder, and line
reserve alert.
The LM416 can accept three sets of Area Codes.
Voice Mail (Message Waiting)
Note: If the system is set to Pulse Dialing, press the * button to change
the dialing mode temporarily to tone during a call. This can be used to
access services which require tone dialing. Dialing mode will revert to
pulse when the call ends.
Home Area Code
This is the area code for the area where the LM416 is located. Only one
Home Area Code may be entered. After the Home Area Code is
22
The LM416 supports external Voice Mail indicators. This requires a
service subscription. When using external VM, VOICE MAIL will
light and the LCD will display a message to alert you that there is a
35
service from the telephone company. This service must be ordered
separately for each line. Also note that call waiting caller ID may not
be available in all areas.
entered, only seven digits will be displayed when a call is received from
within the Home Area Code. Also, only seven digits will be dialed
when REDIAL is pressed.
Incoming call
Local Area Codes
The caller ID information will be displayed automatically.
These are area codes that require the area code plus seven digits to be
dialed. A “1” is not dialed for these area codes. Up to six local area
codes may be entered.
Call Waiting Caller ID
If a call comes in during an active call, the display will show the caller
ID information. To answer that call, press FLASH. To return to the
previous call, press FLASH again.
Caller List
1 Plus 7
These area codes are for calls that require “1” plus the seven digits to be
dialed. Up to six 1 Plus 7 area codes may be entered.
To enter area codes
Reviewing Calls
To review previous calls, press the CALLS button and use Up Arrow
and Down Arrow to scroll through the caller list. The display will
indicate the number of new calls in the caller list, as well as the total
number of calls in the caller list. A “new” call is one that has not yet
been viewed. The call record will show the Caller Name, Caller's
Number, Line Number, Date, and Time of Call.
Dialing Calls
Press CALLS and use Up Arrow or Down Arrow to display the
desired number. Then lift the handset, press SPEAKER, HEADSET,
or a LINE button to dial the number. If the number is not displayed in
the correct format, press SELECT repeatedly to scroll through different
dialing formats.
a.
b.
c.
d.
e.
f.
g.
h.
i.
j.
Press MENU. The display will read “Phone Setting”
Press SELECT.
Press Down Arrow repeatedly until “Area Codes” appears in
the display
Press SELECT. The HOME area code setting will be displayed.
Press SELECT to change this setting
Press Down Arrow to view the LOCAL setting
Press SELECT to change this setting
Press Down Arrow to view the 1 PLUS 7 area code settings.
Press SELECT to change this setting
Press MENU to exit.
MEMORY SETTINGS
Memory Features
Deleting Numbers
To delete a single number, press DELETE twice when the desired
number is displayed. To delete all the numbers in the caller list press
DELETE for 5 seconds while reviewing the caller list.
Note: The Caller List feature may be disabled. See Page 26.
Volume Levels
The Ringer, Handset, Speakerphone, Intercom Speaker and Discrete
34
The LM416 can store up to 45 numbers in its memory and one
voicemail number. Five numbers can be stored into one-button Memory
locations which are dialed by pressing a memory button. Forty numbers
can be stored into Personal Directory locations, which are dialed by
pressing”#” followed by the arrow buttons.
Storing a hyphen into memory - To store a hyphen while saving
23
a number into memory, press PAGE. Each press of PAGE will insert a
hyphen. Hyphens are only for ease of reading. They make no difference
in dialing.
Transfer
Storing a dialing pause into memory - To store a pause while
saving a number into memory, press HOLD. Each press of HOLD will
insert a 1.5 second pause. These will be shown as a “p” in the display.
a.
Storing a flash into memory - To store a flash while saving a
c.
number into memory, press FLASH. These can be used to access
features from a PBX. Each press of FLASH will insert a 600
millisecond (or other default time) flash. These will be shown as an “f”
in the display.
Blind Transfer
Storing temporary tone dialing into memory - To store a
“switch to tone” command into memory, press the “*” (TONE) button.
All numbers after this command will be dialed in tone mode. This
command is valid only in pulse dial mode.
To Store one of the last five numbers dialed into
memory
a.
b.
c.
d.
Press REDIAL.
Press Up Arrow or Down Arrow to scroll through the last five
numbers dialed.
Press the memory location key or the Directory key (#).
Press SELECT to save or MENU to cancel when the desired
number is displayed.
To Store Caller ID number into memory
a.
b.
c.
d.
Press CALLS.
Press Up Arrow or Down Arrow to select a Caller ID number to
save.
Press the memory location key or the Directory key (#).
Press SELECT to save or MENU to cancel when the desired
number is displayed.
To Store a Memory Dial Number
24
Attended Transfer
b.
a.
b.
Place an intercom call to the desired station. The outside call is
automatically placed on hold.
When the intercom party answers announce that a call is being
transferred.
Press the TRANSFER button to complete the transfer. Press the
LINE button to return to the outside call and abort the transfer.
Press the TRANSFER button.
Dial the desired two-digit station number to transfer the call to
that station. If the desired station does not answer, it will stop
ringing after one minute. To re-engage the call press the flashing
LINE button. The call can be answered at any telephone by
pressing the flashing LINE button.
Transfer Ring
A call may be transferred to all stations by using the transfer ring. To
use this feature, press TRANSFER twice after answering a call. All of
the other phones will ring in the transfer ring and the call will be
transferred to the next answering station. The call will remain on hold at
the transferring station until it is retrieved at another.
Personal Ring
The LM416 telephone also features eight unique personal transfer
rings. These may be assigned to individual users. Calls can then be
transferred to them using this ring. To use this feature, press
TRANSFER and then the desired dial pad number buttons. All the
other phones will now ring with the personal ring represented by that
number.
Caller ID
The Caller ID feature works in conjunction with Caller ID service
offered by your local telephone company. The LM416 will store the
last 50 calls received. This feature requires a subscription to Caller ID
33
placed on hold before returning to the first call. This can be done
multiple times during a call.
a.
b.
Answering a call on another line - If there is an active call on
c.
d.
one line and a call comes in on another line, the incoming line lamp will
flash and the LM416 will sound a double ring every 15 seconds. If the
incoming line is set to ringer off, the double ring will not sound. The
incoming call may be answered by pressing the flashing LINE button.
This will disconnect the original call unless it is placed on hold.
e.
f.
g.
Conference
The LM416 allows conference calls with two other parties. These may
be either two outside lines or one outside line and one intercom station.
Outside Calls
a.
b.
c.
d.
e.
Make or answer a call.
Press HOLD.
Make or answer a call on another line.
When the second call is connected, press the CONF. button. The
lines are immediately conferenced.
Hang up to end the conference call. To disconnect one of the
conference parties, press the LINE button for the other party.
Outside Call with Intercom Station
a.
b.
c.
Place an intercom call to the desired station. The outside call is
automatically placed on hold.
After the person at the other station answers, press the CONF.
button to create a conference call.
Hang up to end the conference call. The person at the other
station may remain connected to the outside call. If System Call
Privacy is OFF, another intercom station may join a call by
pressing the appropriate LINE button. Pressing HOLD during a
conference call will place both lines on hold. The conference call
can be reestablished by first pressing one of the LINE buttons
and then pressing CONF.
To Store a Voice Mail Number
a.
b.
c.
d.
e.
f.
g.
Press MENU. The display will read “Phone Setting.”
Press Down Arrow until “Memory Setting” appears in the
display
Press SELECT. The display will read “Select Location”
Press VOICE MAIL. The display will show the currently stored
number, or indicate “Empty Location.”
Press SELECT to store a new number.
Dial the number used to retrieve voice mail, up to 32 digits.
Press SELECT.
To Store a Personal Directory Dial Number
a.
b.
c.
d.
e.
f.
g.
h.
i.
j.
32
Press MENU. The display will read “Phone Setting.”
Press Down Arrow until “Memory Setting” appears in the
display
Press SELECT. The display will read “Select Location”
Press the Memory button where the number is to be stored. The
display will show the currently stored number, or indicate
“Empty Location.”
Press SELECT to store a new number.
Dial the desired telephone number, up to 32 digits.
Press SELECT. The LM416 can store up to 5 telephone numbers
which can be dialed automatically with the press of a memory
button.
Press MENU. The display will read “Phone Setting”
Press Down Arrow until “Memory Setting” appears in the
display
Press SELECT. The display will read “Select Location”
Press #. The display will read “Directory,” or indicate that the
personal directory is full.
Press SELECT to store a new number.
To change a number, press Down Arrow repeatedly until the
desired entry is displayed, and then press SELECT.
Dial desired telephone number.
Press SELECT. The display will show the currently stored
name, or indicate “No Name.”
Press SELECT to store a new name. Use the dialpad numbers
and the soft keys to enter the name.
Press SELECT.
25
To Store Caller ID Calls
Note: This menu item selects whether or not CID records from a
particular line will be retained for review.
a.
b.
c.
d.
e.
Press MENU. The display will read “Phone Setting”
Press SELECT.
Press Down Arrow repeatedly until “Caller ID Store” appears
in the display, and then press SELECT.
Press SELECT to change the setting for Line 1.
Press Down Arrow to view and change the settings for Lines 24.
up the handset. To switch to handset from speakerphone, lift the
handset. Note that whenever the SPEAKER indicator is on, the handset
may be hung up without disconnecting the call.
Redial
To redial the last phone number dialed
a.
b.
Go off-hook by lifting the handset, pressing SPEAKER,
pressing HEADSET, or by pressing the desired LINE button.
Press REDIAL.
Centrex Prefix
To redial any of the last five phone numbers dialed
The Centrex prefix is the part of the telephone that is NOT DIALED to
reach another Centrex number in your system. Storing this prefix allows
other Centrex stations to be dialed from the caller list. The Centrex
prefix will NOT be shown in the display or dialed when dialing from
the caller list.
The Redial feature enables viewing or redialing of any of the last five
telephone numbers dialed. This also shows the time, date and duration
of each call.
a.
With the phone on-hook and idle, press REDIAL. The display
will show the last number dialed, the time and date of the call,
and its duration.
b.
Press Down Arrow or Up Arrow repeatedly to scroll through a
list of the last five numbers dialed along with the time, date, and
duration.
c.
Go off-hook at any time to dial the displayed number.
To Set the Centrex Prefix
a.
b.
c.
d.
e.
f.
g.
h.
Press MENU. The display will read “Phone Setting”
Press SELECT.
Press Down Arrow repeatedly until “Centrex Prefix” appears in
the display
Press SELECT. The display will show the currently stored
Centrex prefix, or indicate “XXXXXXX” if none has been
stored.
Press SELECT.
Enter the desired Centrex prefix, up to seven digits.
Press SELECT.
Press MENU to exit.
MISCELLANEOUS SETTINGS
Hold
Placing a Call on Hold - To place an outside call on Hold, press
HOLD. To take the call off hold, press the line button of the line on
hold. While a caller is on hold, the handset can be hung up without
disconnecting the call. When a call is on hold, it can be removed from
hold by any telephone connected to that line simply by accessing the
line. If a call remains on hold after 2 minutes, your LM416 will alert
you. See Page 28 Hold Call Reminder.
Note: Intercom calls cannot be put on hold.
Making a call on another line - To make a call on a second line
Time and Date
The following steps should be used to set the clock initially or
whenever the clock needs to be adjusted.
26
while having a conversation, press HOLD to place your first call on
hold and then press another LINE button. A call may now be made on
the second line. Press the first LINE button to return to the first call.
This will disconnect the second call. To keep the second call, it must be
31
c.
d.
e.
f.
Press SELECT. “Erase Memory” will appear in the display.
Press Down Arrow repeatedly until “Erase Toll Restr” appears
in the display.
Press SELECT.
Press SELECT. After a brief pause, the display will read
“Erasing Done!”
Erase All Feature Settings
To erase all the feature settings stored at a particular station and return
that telephone to its original factory settings. This will not erase any
numbers from the directory or the memory dial.
a.
Press MENU
b.
Press Down Arrow repeatedly until “Advanced Setting”
appears in the display
c.
Press SELECT. “Erase Memory” will appear in the display.
d.
Press Down Arrow until “Erase Settings” appears in the
display.
e.
Press SELECT.
f.
Press SELECT. After a brief pause, the display will read
“Erasing Done!”
g.
Press MENU to exit.
Reset Default Settings
To reset the LM416 to factory default settings press MENU, Volume
Down, MUTE, MUTE, 2, 7, 4, 1.
TELEPHONE OPERATION
Making and Answering Calls
When the handset is lifted, the LM416 will automatically select a line
as described on Page 18. A ringing line will automatically be selected
if the handset is lifted during ringing. To use the speakerphone to make
or answer a call or a page, press the SPEAKER button instead of lifting
the handset. This will select the line in the same manner as the handset
described above. To override automatic line selection, press the desired
LINE button instead of pressing the SPEAKER button. The LM416
will then be connected to that line on the speakerphone. To switch from
handset to speaker during a call, press the SPEAKER button and hang
30
a.
b.
c.
d.
e.
f.
g.
h.
i.
j.
k.
Press MENU. The display will read “Phone Setting.”
Press Down Arrow repeatedly until “Time/Date Set” appears in
the display
Press SELECT. The display will show the currently set time
Press SELECT.
Enter the time as instructed in the display.
Press Down Arrow
Press SELECT to choose between AM or PM
Press Down Arrow. The display will show the currently set date.
Press SELECT
Enter the date as instructed in the display.
Press MENU to exit.
Message Waiting Lamp
The MSG lamp on the LM416 will turn on when a voice mail
signal is received. This feature requires either voicemail from
the telephone company or a voicemail signal from a PBX.
Message Waiting Line Selection
The LM416 will only detect messages on one line. By default, this is
set to Line 1. When an LM416 detects a message, it will signal the
other phones in the system, and they will also display a message
waiting indication.
Note: To receive notification of messages on all lines, at least one
phone must be set to detect messages from each line.
Follow the instructions below to change the message waiting line.
a.
Press MENU
b.
Press SELECT.
c.
Press Down Arrow repeatedly until “Telco VMWI” appears in
the display.
d.
Press SELECT. The display will read “VMWI: LINE 1.”
e.
Press SELECT repeatedly to select LINE 2, LINE 3, LINE 4, or
OFF
Message Waiting Mode Selection
The LM416 can respond to either FSK or Stutter Dial Tone (Stutter)
message waiting signaling. To change the mode, follow the steps
below after selecting the Message Waiting Line.
a.
Press Down Arrow. The display will read “VMWI: FSK.”
27
b.
c.
Press SELECT to select Stutter. This will activate the stutter dial
tone detector.
Press MENU to exit
Caller ID on Call Waiting (CIDCW)
Sensitivity
If the LM416 does not respond correctly to CIDCW signals, it may be
necessary to adjust the sensitivity. This adjustment is not normally
needed since the LM416 default CIDCW sensitivity is correct for most
applications.
a.
Press MENU,
b.
Press SELECT.
c.
Press Down Arrow repeatedly until “CIDCW: High Sens” or
“CIDCW: Low Sens” appears in the display
d.
Press SELECT to change sensitivity
e.
Press MENU to exit.
Hold Call Reminder
This feature will prevent calls from remaining on hold for a long time.
By default, the LM416 will sound an alert tone after a call remains on
hold for 2 minutes. It will then sound an alert every 2 minutes thereafter
while the call remains on hold. This default reminder time can be
changed to 30 seconds or 1 minute or the feature may be disabled.
a.
Press MENU. The display will read “Phone Setting”
b.
Press SELECT.
c.
Press Down Arrow repeatedly until “Hold Remind:” appears in
the display
d.
Press SELECT repeatedly until the desired held call reminder
time is displayed.
e.
Press MENU to exit.
Adjusting Auto Hold Drop Time
To prevent calls from remaining on hold indefinitely, the LM416 will
automatically drop a call if it is on hold for more than 30 minutes. This
time can be adjusted to 5 minutes or 15 minutes.
a.
Press MENU
b.
Press Down Arrow repeatedly until “Advanced Setting”
appears in the display
28
c.
d.
e.
f.
g.
Press SELECT.
Press Down Arrow repeatedly until “Hold Drop” appears in the
display
Press SELECT. The display will show the currently set hold
drop time.
Press SELECT repeatedly, until the desired hold drop time is
displayed.
Press MENU to exit.
Adjusting Flash Timer
The standard LM416 flash time is 600 milliseconds. This is the correct
time for most installations especially in North America. This time can
be changed to 100 milliseconds, 300 milliseconds, or 1 second.
a.
Press MENU
b.
Press Down Arrow repeatedly until “Advanced Setting”
appears in the display
c.
Press SELECT.
d.
Press Down Arrow repeatedly until “Flash Time” appears in the
display
e.
Press SELECT.
f.
Press SELECT repeatedly, until the desired flash length is
displayed.
g.
Press MENU to exit.
Erase Numbers Stored in Memory
To erase all memory dial numbers and personal directory numbers
stored in your telephone.
a.
Press MENU
b.
Press Down Arrow repeatedly until “Advanced Setting”
appears in the display
c.
Press SELECT. “Erase Memory” will appear in the display.
d.
Press SELECT. “Memory Dials” will appear in the display.
e.
Press SELECT. After a brief pause, the display will read
“Erasing Done!”
Erase Toll Restrictions
At station #11
a.
Press MENU
b.
Press Down Arrow repeatedly until “Advanced Setting”
appears in the display
29
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