HP VCX Desktop Communicator Software Series

HP VCX Desktop Communicator Software Series
Retired
QuickSpecs
HP VCX Desktop Communicator Software Series
Overview
HP VCX Desktop Communicator Software Series (Retired)
Models
HP VCX Desktop Communicator Software
HP VCX Desktop Communicator Outlook Edition Software
JE435A
JE436A
Key features
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Seamless interaction with Microsoft Outlook
Multiple SIP-based clients chatting
Easy deployment and use of softphone features
Conferencing without costly travel
Enhanced productivity and use of local presence
Product overview
The easy-to-use HP VCX Desktop Communicator and the HP VCX Desktop Communicator Outlook Edition softphones offer
convenient, personal portals to a variety of interpersonal communications functions, including VCX IP telephony, audio and video
conferencing, email, presence, and instant messaging. Users of the Outlook Edition also benefit from its integration with
Microsoft® Outlook and Microsoft Live Messenger applications. Both editions are based on the Session Initiation Protocol (SIP) and
use T.140 text chat for the cost-saving flexibility of standards-based, secure chatting among clients. The intuitive client interface
eases everyday business tasks and eliminates the need for a video conference bridge to schedule video sessions and for an
external instant messaging tool to enable chatting among conference participants. With only a single click, users can place a call,
enable features, transfer files, record a call, view contact presence, or change their own presence.
Features and benefits
Management
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Microsoft Installer support of silent installations: HP VCX Desktop Communicator software can be installed using .msi
installers that allow for policy-based installations and silent installations
Region-specific settings: region-specific country codes, area codes, and outbound and international prefixes are all
configurable, making it simple to dial ITU standard-based phone numbers
Mobility
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WAN or VPN registration: HP VCX Desktop Communicator software allows users to register and collaborate from any
location on the WAN or over a private VPN tunnel
Computer Telephony Integration (CTI): CTI capabilities enable mobility for HP VCX Desktop Communicator users; using
CTI that is configured in the HP VCX Desktop Communicator, the softphone first starts a call to your CTI phone (mobile
phone or a corporate extension) and dials the destination number when you take this call on your CTI phone
Ease of use
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Easy deployment and use of softphone features: because HP VCX Desktop Communicator softphones deliver services
directly from a user's PC, they can be deployed anywhere on an enterprise IP network to provide multimedia
communications with SIP-enabled portability of user profiles and identities
Technical features

Call notes: provides seamless and convenient direct storage and retrieval of HP VCX Desktop Communicator Outlook
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QuickSpecs
HP VCX Desktop Communicator Software Series
Overview
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Edition call notes to and from Microsoft Outlook journal
Call recording: one-button, integrated on-demand call recording with a call recording audio prompt to the remote site
and a visual prompt to the caller, enables instant recording of conversations to a user's PC
Phone number lookup: is an option to enter the URL of an online phone directory that allows the HP VCX Desktop
Communicator to make an http request to the URL to look up the dialed number or incoming number
User productivity
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Enhanced productivity: Microsoft Outlook users can connect with associates quickly using the HP VCX Desktop
Communicator Outlook Edition softphone to increase the efficiency of information exchange and decision making; with
seamless access to their Outlook contact list, short-dial list, communication history, programmed features, and callback
capabilities, users can reach colleagues with a single button click
Conferencing without costly travel: allows communications and collaboration among softphone users in geographically
distributed locations to be enhanced with video; one click instantly establishes an audio conference, and an additional
click with the support of a PC's built-in or a standard standalone webcam—adds clear, high-quality video to the call
Real-time presence information: HP VCX Desktop Communicator reduces the need for voicemail and increases business
efficiency by allowing users to confirm the availability of the person they wish to contact by viewing the person's realtime presence status; with this information, users can choose the best communication method for a given situation; the
presence indicator local to the VCX IP Telephony server shows call recipient status and can be changed to any default
status provided
Seamless use with Microsoft Outlook: HP VCX Desktop Communicator Outlook Edition users can easily edit, delete, or
add contact information in their Microsoft Outlook address book as a result of the softphone's integration with the
Outlook application; by double clicking a softphone entry, users can open the entry in the Outlook contact window, place a
call using Outlook's "Click-to-Call" functionality, or initiate communications conveniently in a variety of other ways
Voice functionality
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Codec selection: HP VCX Desktop Communicator settings provide the flexibility to select audio codecs and the priority of
the codecs; for ease of use, default codecs are preconfigured in the application using high-bandwidth codecs for the best
audio quality and inband DTMF support
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QuickSpecs
HP VCX Desktop Communicator Software Series
Technical Specifications
HP VCX Desktop Communicator Software (-JE435A)
Notes
Advanced features are available only with the HP Desktop Communicator Outlook Edition and are
marked in the "FEATURES" section with the comments "OUTLOOK EDITION FEATURES."
Hardware requirements
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Audio/soundcard (in/out)
Free disk space: 100 MB
Intel® Pentium® Processor or compatible processor with at least 1 GHz and 1 GB memory
IP network connection (broadband)
USB handset or USB headset is recommended
Webcam (optional)
Software requirements



Windows® 7 (Home Premium, Professional, and Ultimate) 32-bit and 64-bit, Windows XP (SP2
or higher), or Windows Vista® (SP1 or higher)
Microsoft Outlook 2003/2007 (for Outlook Edition only)
Microsoft Windows Live Messenger (for Outlook Edition only)
Networks
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Auto detect IP address
STUN/NAT, UDP, and VPN support
Audio and video
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Automatic Gain Control (AGC)
Audio codecs: G.711u, G.711a, G.729a, Speex, iLBC, and GSM
Video codecs: H.263, H.264, and MPEG4V3; HD Video is supported if HD camera is used
QoS support (DiffServ, IEEE 802.1p)
Language support
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English
Chinese (Simplified)
HP IP telephony platform support

HP VCX IP Telephony Systems, version 9.0 and later
USB handset and USB headset support

Eutectics, GN Netcom/Jabra, Plantronics, Polycom CX200, and others
Increase productivity with an intuitive, advanced softphone

The HP VCX Desktop Communicator softphone offers the convenience and cost-savings of a
single, standards-based software client that enables access to HP VCX IP telephony services
as well as audio and video conferencing, presence, and instant messaging with T.140 text
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QuickSpecs
HP VCX Desktop Communicator Software Series
Technical Specifications
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chat.
The intuitive client interface eases everyday business tasks and eliminates the need for a
video conference bridge to schedule video sessions in advance and for an external instant
messaging tool to enable chatting among conference participants. With only a single click
from the Desktop Communicator, users can place a call or add participants to a conference.
Similarly, only a mouse click is needed to add video to a conference session.
Additionally, a presence indicator, which is local to the VCX software, shows call recipient
status to reduce telephone tag and communications delays, and the no-nonsense interface
and comprehensive help files reduce end-user training.
View the HP VCX Desktop Communicator Softphones features overview in the specification
section of this data sheet for a full listing of features.
Upgrade options

Services
Features
Option to upgrade to the HP VCX Desktop Communicator Outlook Edition gives flexible and
scalable deployment choices with full MS Outlook integration. Refer to the license accessories
for the upgrade license part number.
Refer to the HP website at: http://www.hp.com/networking/services for details on the service-level
descriptions and product numbers. For details about services and response times in your area, please
contact your local HP sales office.
Telephony and video
File transfer during chat
Audio and video calling and multiparty conferencing with support for up to six simultaneous audio
only, or four simultaneous video calls
Automatic Web directory lookup with individual online directory selection
Call hold and music on hold
Call timer
Caller ID (SIP ID)
CTI for hardphones
Customizable ring tones
Do not disturb
DTMF support via RFC 2833
Hook support for USB headsets
Inbound call "BUSY"
Microphone and speaker device selector
Attended/unattended call transfer
Mute
MWI (voicemail messaging-waiting indication) and one-click access to voicemail box
Redial button on call tab
Reject second call
Short-dial list
Soft keys for invoking capabilities via feature codes
Static image support when video is disabled or not being relayed
Telephony line/presence status (from instant messaging, SIP-presence and SIP-dialog)
Mnemonic number dialing
Outlook Edition features: Telephony and Video
Microsoft Outlook 2003/2007 integration
Call-log history in Microsoft Outlook
Dial out of Microsoft Outlook using "Click-to-Call"
Import Microsoft Outlook contacts
Record a call on-demand and save it to Microsoft
Outlook journal call-log history
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QuickSpecs
HP VCX Desktop Communicator Software Series
Technical Specifications
Take notes while on a call and save them with call details as Microsoft Outlook journal entries
Forward typing and searching for company name in the address book
Instant messaging
Buddy list (short-dial list)
Emoticons support
Instant messaging (T.140 chatting) functions and presence status
Outlook Edition features: Instant Messaging
Chat log/history within Microsoft Outlook
Windows Live Messenger integration
HP VCX Desktop Communicator Outlook Edition Software (-JE436A)
Notes
Advanced features are available only with the HP Desktop Communicator Outlook Edition and are
marked in the "FEATURES" section with the comments "OUTLOOK EDITION FEATURES."
Hardware requirements






Audio/soundcard (in/out)
Free disk space: 100 MB
Intel® Pentium® Processor or compatible processor with at least 1 GHz and 1 GB memory
IP network connection (broadband)
USB handset or USB headset is recommended
Webcam (optional)
Software requirements



Windows® 7 (Home Premium, Professional, and Ultimate) 32-bit and 64-bit, Windows XP (SP2
or higher), or Windows Vista® (SP1 or higher)
Microsoft Outlook 2003/2007 (for Outlook Edition only)
Microsoft Windows Live Messenger (for Outlook Edition only)
Networks


Auto detect IP address
STUN/NAT, UDP, and VPN support
Audio and video




Automatic Gain Control (AGC)
Audio codecs: G.711u, G.711a, G.729a, Speex, iLBC, and GSM
Video codecs: H.263, H.264, and MPEG4V3; HD Video is supported if HD camera is used
QoS support (DiffServ, IEEE 802.1p)
Language support


English
Chinese (Simplified)
HP IP telephony platform support

HP VCX IP Telephony Systems, version 9.0 and later
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Retired
QuickSpecs
HP VCX Desktop Communicator Software Series
Technical Specifications
USB handset and USB headset support

Eutectics, GN Netcom/Jabra, Plantronics, Polycom CX200, and others
Advanced communications capabilities with integrated client for Microsoft Outlook and Windows Live
Messenger



In addition to all the features that the HP VCX Desktop Communicator offers, the HP VCX
Desktop Communicator Outlook Edition offers many more advanced features. Integration
with Microsoft Outlook and Live Messenger applications adds to the productivity-enhancing
benefits of this Session Initiation Protocol (SIP)-based communications portal. The HP VCX
Desktop Communicator Outlook Edition softphone offers the convenience and cost savings of
a single, standards-based software client that enables access to HP VCX IP telephony services
as well as audio and video conferencing, email, note taking, call recording, file transfer,
presence, and instant messaging with T.140 text chat.
Some capabilities that only the Outlook Edition offers include Microsoft Outlook Integration,
Click-to-Call from Outlook, note taking, and chat logging.
View the HP VCX Desktop Communicator Outlook Edition specifications section in this data
sheet for a full listing of features.
Click-to-Call plug-in

Services
Features
HP VCX Desktop Communicator Outlook Edition Click-to-Call plug-in must be installed with
the Desktop Communicator Outlook Edition software to take full advantage of Microsoft
Outlook Click-to-Call features.
Refer to the HP website at: www.hp.com/networking/services for details on the service-level
descriptions and product numbers. For details about services and response times in your area, please
contact your local HP sales office.
Telephony and video
File transfer during chat
Audio and video calling and multiparty conferencing with support for up to six simultaneous audio
only, or four simultaneous video calls
Automatic Web directory lookup with individual online directory selection
Call hold and music on hold
Call timer
Caller ID (SIP ID)
CTI for hardphones
Customizable ring tones
Do not disturb
DTMF support via RFC 2833
Hook support for USB headsets
Inbound call "BUSY"
Microphone and speaker device selector
Attended/unattended call transfer
Mute
MWI (voicemail messaging-waiting indication) and one-click access to voicemail box
Redial button on call tab
Reject second call
Short-dial list
Soft keys for invoking capabilities via feature codes
Static image support when video is disabled or not being relayed
Telephony line/presence status (from instant messaging, SIP-presence and SIP-dialog)
Mnemonic number dialing
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Retired
QuickSpecs
HP VCX Desktop Communicator Software Series
Technical Specifications
Outlook Edition features: Telephony and Video
Microsoft Outlook 2003/2007 integration
Call-log history in Microsoft Outlook
Dial out of Microsoft Outlook using "Click-to-Call"
Import Microsoft Outlook contacts
Record a call on-demand and save it to Microsoft
Outlook journal call-log history
Take notes while on a call and save them with call details as Microsoft Outlook journal entries
Forward typing and searching for company name in the address book
Instant messaging
Buddy list (short-dial list)
Emoticons support
Instant messaging (T.140 chatting) functions and presence status
Outlook Edition features: Instant Messaging
Chat log/history within Microsoft Outlook
Windows Live Messenger integration
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QuickSpecs
HP VCX Desktop Communicator Software Series
Accessories
HP VCX Desktop
License
Communicator Software HP VCX Desktop Communicator Standalone Soft Phone License
Series accessories
HP VCX Desktop Communicator Outlook Edition Standalone Soft Phone License
HP VCX Desktop Communicator to Outlook Edition Upgrade Soft Phone License
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JE435A
JE436A
JE437A
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Retired
QuickSpecs
HP VCX Desktop Communicator Software Series
Summary of Changes
Date
24-Jul-2015
Version History
From Version 1 to 2
Action
Changed
Description of Change
This QuickSpecs was retired; no further updates will be
made.
To learn more, visit: http://www.hp.com/networking
© Copyright 2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without
notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such
products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for
technical or editorial errors or omissions contained herein.
Intel and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft, Windows, Windows XP, and
Windows Vista are U.S. registered trademarks of Microsoft Corporation.
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