Standard Limited Warranty

Standard Limited Warranty
Standard Limited Warranty
What is covered and for how long?
SAMSUNG ELECTRONICS AMERICA, INC. (“SAMSUNG”) warrants that SAMSUNG’s devices and
accessories (“Products”) are free from defects in material and workmanship under normal use and service
for the period commencing upon the date of purchase by the first consumer purchaser and continuing for
the following specified period of time after that date:
What is not covered?
This Limited Warranty is conditioned upon proper use of Product by Purchaser.
This Limited Warranty does not cover: (a) defects or damage resulting from accident, misuse, abnormal
use, abnormal conditions, improper storage, exposure to liquid, moisture, dampness, sand or dirt,
neglect, or unusual physical, electrical or electromechanical stress; (b) scratches, dents and cosmetic
damage, unless caused by SAMSUNG; (c) defects or damage resulting from excessive force or use of a
metallic object when pressing on a touch screen; (d) equipment that has the serial number or the
enhancement data code removed, defaced, damaged, altered or made illegible; (e) ordinary wear and
tear; (f) defects or damage resulting from the use of Product in conjunction or connection with
accessories, products, or ancillary/peripheral equipment not furnished or approved by
SAMSUNG; (g) defects or damage resulting from improper testing, operation, maintenance, installation,
service, or adjustment not furnished or approved by SAMSUNG; (h) defects or damage resulting from
external causes such as collision with an object, fire, flooding, dirt, windstorm, lightning, earthquake,
exposure to weather conditions, theft, blown fuse, or improper use of any electrical source; (i) defects or
damage resulting from cellular signal reception Tablet 1 Year Batteries (Including Internal Batteries)1
Year Case 90 Days Other Tablet Accessories 1 Year188or transmission, or viruses or other software
problems introduced into the Product; or (j) Product used or purchased outside the United States. This
Limited Warranty covers batteries only if battery capacity falls below 80% of rated capacity or the battery
leaks, and this Limited Warranty does not cover any battery if (i) the battery has been charged by a
battery charger not specified or approved by SAMSUNG for charging the battery; (ii) any of the seals on
the battery are broken or show evidence of tampering; or (iii) the battery has been used in equipment
other than the SAMSUNG Tablet for which it is specified.
What are SAMSUNG's obligations?
During the applicable warranty period, provided the Product is returned in accordance with the terms of
this Limited Warranty, SAMSUNG will repair or replace the Product, without charge to Purchaser, or at
SAMSUNG's sole option, refund the purchase price. SAMSUNG may, at SAMSUNG's sole option, use
rebuilt, reconditioned, or new parts or components when repairing any Product, or may replace Product
with a rebuilt, reconditioned or new Product. Repaired/replaced cases will be warranted for a period of
ninety (90) days. All other repaired/replaced Products will be warranted for a period equal to the
remainder of the original Limited Warranty on the original Product or for ninety (90) days, whichever is
longer. All replaced Products, parts, components, boards and equipment shall become the property of
SAMSUNG. This Limited Warranty is extended to the Purchaser and is not transferable or assignable to
any other person or entity.
What must you do to obtain warranty service?
To obtain service under this Limited Warranty, Purchaser must return the Product to an authorized Tablet
service facility in an adequate container for shipping, accompanied by the sales receipt or comparable
proof of sale showing the original date of purchase, the serial number of the Product and the seller's
name and address.
To obtain assistance on where to deliver the Product, please call SAMSUNG Customer Care at 1-800SAMSUNG. If SAMSUNG determines that any Product is not covered by this Limited Warranty,
Purchaser must pay all parts, shipping, and labor charges for the repair or return of such Product.
Purchaser should keep a separate backup copy of any contents of the Product before delivering the
Product to SAMSUNG for warranty service, as some or all of the contents may be deleted or reformatted
during the course of warranty service.
Samsung Electronics America (SEA), Inc
©2013
Samsung Electronics America, Inc. All rights reserved.
Do you have questions about your Samsung Mobile Device?
For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response
System) at: www.samsung.com/us/support
The actual available capacity of the internal memory is less than the specified capacity because the
operating system and default applications occupy part of the memory. The available capacity may change
when you upgrade the device
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