Service Pack 1 for Latitude NVMS 6.2 (Delta Document)

Service Pack 1 for Latitude NVMS 6.2 (Delta Document)
Service Pack 1 for Latitude NVMS 6.2
(Delta Document)
Document Version: 0.18
1
Table of Contents
1. Introduction ....................................................................................................................... 4
2. New Features in Latitude 6.2 SP1 ........................................................................................ 5
2.1 Digital Zoom Presets .......................................................................................................................... 5
2.2 Transcoder CPU-Saver mode.............................................................................................................. 6
2.3 TruWitness with video tagging ........................................................................................................... 6
2.4 Redundant Recording extended support ........................................................................................... 7
2.5 Thin Web Client Extended support .................................................................................................... 7
2.6 Warning events on Storage Tampering attempts .............................................................................. 7
2.7 Edge Device Integrations and Improvements .................................................................................... 8
2.7.1
New DVTel Edge Device models ............................................................................................ 8
2.7.2
Quasar line enhancements .................................................................................................... 8
2.7.3
3rd party Edge Device integrations ....................................................................................... 8
2.7.4
ONVIF enhancements ............................................................................................................ 8
2.8 Clear ioimage analytics detection automatically ............................................................................... 9
2.9 Prevent concurrent logins with the same user name ........................................................................ 9
2.10 ControlCenter warning for high Virtual Memory consumption ......................................................... 9
2.11 Using Microsoft .Net 4 ....................................................................................................................... 9
2.12 SDK Enhancements .......................................................................................................................... 10
3. Edge Devices .................................................................................................................... 11
3.1 DVTel - Quasar.................................................................................................................................. 11
3.2 DVTel – Single Channel Encoder – Extended Temperature ............................................................. 13
3.3 Arecont ............................................................................................................................................. 15
3.4 Bosch ................................................................................................................................................ 18
3.5 Panasonic ......................................................................................................................................... 19
3.6 Sony .................................................................................................................................................. 21
3.7 Other Edge Devices – Fixed Bugs/Limitations .................................................................................. 23
4. Installation Instructions .................................................................................................... 25
5. Bug Fixes.......................................................................................................................... 26
5.1 Latitude Bug Fixes ............................................................................................................................ 26
2
6. Open Issues ..................................................................................................................... 29
6.1 Open Bugs ........................................................................................................................................ 29
6.2 Latitude 6.2.1 Limitations................................................................................................................. 30
7. Supported Firmware ........................................................................................................ 31
7.1 Supported By Design Cameras ......................................................................................................... 32
8. Windows Updates ............................................................................................................ 32
Disclaimer .............................................................................................................................. 33
3
1. Introduction
DVTel is proud to present Latitude 6.2 SP1, a feature-rich service pack for the latest major release of
DVTel’s award winning Network Video Management System, and the software platform for DVTel's
Video Surveillance Solutions.
Latitude 6.2 SP1 offers important additions and exciting improvements to the Latitude platform,
including support for many new video edge device models, features to maximize utilization of high
resolution cameras and many additional usability features, across the board.
Make the most out of your high resolution cameras:


Using the new Digital PTZ presets feature, users can digitally zoom into any region of interest within
their camera field of view, save it as a preset, and later quick-access it just like they can do with
regular PTZ cameras. With this new feature, users can start using the pixels offered by cameras to
the full potential!
View high resolution cameras even over the internet or limited bandwidth connections using the
improved Transcoder. The new improvements allow the Transcoder to work side by side with other
services while moderating the CPU consumption, and include a CPU-Saver mode, supporting a
higher number of Transcoding requests, by gracefully degrading the output frame rate
Improving TruWitness - the new concept of video capturing. With an Android Smartphone, users can
not only stream video from a mobile video camera to Latitude, but also tag their video clips.
As in every Latitude version, this release continues to extend support for new 3rd party edge device
models as well as integrate new DVTel edge device, and improve the user experience through many
system and feature enhancements.
Read below to learn more about the latest and greatest in Latitude 6.2 SP1
4
2. New Features in Latitude 6.2 SP1
2.1 Digital Zoom Presets
Make the most out of your High Resolution Cameras
HD cameras and Megapixel cameras are rapidly becoming the common choice for an IP video
surveillance system. Thanks to their high resolution, they capture many details that can be very useful,
and this feature makes it easier to do that!
Similar to the way users can define presets for PTZ cameras, they can now do it with any camera, by
using the existing digital zoom functionality to zoom-in on any region of interest in the image, and then
set that digital zoom position as a preset. It is also possible save the digital zoom position in a tile as part
of a layout.
The digital zoom can be accessed manually by the operator, in live and archive playback, and they can
also be configured for automatic display in camera sequences and actions. With Digital zoom presets,
monitoring a camera is much more than simply looking at its full field of view. The difference is in the
details.
5
2.2 Transcoder CPU-Saver mode
Transcoding more cameras while moderating CPU consumption
In version 6.2 the Administrator can limit the CPU resources consumed by the Transcoder, when it
becomes overloaded. By default, a new configurable parameter permits additional transcoding requests
as long as the total CPU level doesn’t cross the threshold. As an option, a new CPU-Saver mode
automatically knows to reduce the Transcoding CPU pressure, by Transcoding only the key-frame of the
requested scene. This means that normal (full-fledged) Transcoding will continue as long as the total
CPU level is under the CPU-Saver configurable threshold, but when the CPU level crosses the threshold,
some of the scenes will be degraded to CPU-Saver mode. While CPU-Saver mode usually provides 1fps
or 1 frame every few seconds, it protects the machine from exhausting the CPU resources, and allows
users to view more cameras concurrently, on the same hardware. The configuration of this feature can
be done in AdminCenter, in the General tab of the Transcoder server, under Global Performance Limits.
2.3 TruWitness with video tagging
Increasing the system’s video coverage using Personal IP Cameras
The TruWitness device users can now add text-tagging to each video clip that they have been
transmitting to Latitude. As soon as the transmission is over and the user is trying to exit the TruWitness
App he will be offered to enter a descriptive text, which will become a bookmark in Latitude and can
later facilitate searching for that piece of footage, as well as add some important information, for
Forensic purposes.
6
2.4 Redundant Recording extended support
Easier to specify and use, with fewer pre-requisites
Redundant recording now covers all cameras and encoders supporting multicast streaming, and all the
recording triggers/reasons.
In previous versions, there was no support for manual recording on Redundant Archivers, but this is
supported since Latitude 6.2 SP1, and now we can say that redundant recording is fully mirroring the
primary recording. Whatever the reason is for recording on the Primary Archiver, it would be recorded
on the Redundant Archiver as well.
In previous versions, some camera models did not support redundant recording, due to “out-of-band”
streaming implementation (by the camera vendors). The new redundancy mechanism in Latitude 6.2
overcomes this limitation, and now the only pre-requisite for redundancy remains multicast support.
2.5 Thin Web Client Extended support
Use the Web client on Firefox to access live video from additional platforms
The popular thin web client can now be used on additional platforms, for live viewing. While version 6.2
supported only Internet Explorer on Windows client OS, SP1 supports live viewing with MJPEG-HTTP
streaming (normally requiring Transcoding).
This is available using the Mozilla Firefox web browser, version 8
and above, on the following platforms:





Mac OS (tested with Snow Leopard 10.6)
Linux OS (tested with Ubuntu 11.10)
Windows Server OS 2003, 2008
Windows Client OS without Video Hardware
Acceleration
VMware
2.6 Warning events on Storage Tampering attempts
Protect your sensitive video footage
Latitude 6.2 SP1 provides an important security measure, allowing administrators to receive real-time
alerts whenever the video storage is being tampered with. The new version provides an event that will
be triggered on any attempt to delete or edit recorded video files in an Archiver’s storage location.
Those events can be configured to trigger an email alert or trigger any other existing type of action that
the administrator found useful as an alert.
7
2.7 Edge Device Integrations and Improvements
2.7.1 New DVTel Edge Device models

Support the new extended temperature single port encoder EA-201-XT
2.7.2 Quasar line enhancements






Quasar “Dual Scene” support, for using two streams as independent scenes
New "Smart" Day/Night mode
Updated AdminCenter selection of Noise Reduction values
“HD Series” Plug-in name updated to "Quasar/HD Series"
Support IR-LED features
Updated Motion Detection defaults
2.7.3 3rd party Edge Device integrations




Updated support for the entire Panasonic line of IP cameras, adding many models and better
future compatibility
o Fully certified 3 models including some of the latest Panasonic additions
o Most other models are either already supported or supported by design
o Detailed information will be available in the release notes, edge device section, and the
DVTel edge device support list for Latitude 6.2 SP1
Updated support for the entire ArecontVision IP camera line, adding many models and better
future compatibility
o Fully certified 7 models including some of the newest Arecont additions
o Most other models are either already supported or supported by design
o Detailed information will be available in the release notes, edge device section, and the
DVTel edge device support list for Latitude 6.2 SP1
Sony Gen5 PTZs (RS-44/46/84/86)
Bosch Autodome 800
2.7.4 ONVIF enhancements
The Latitude ONVIF support is enhanced, with the integration being more robust and tested against
many types of ONVIF edge devices. Latitude 6.2 SP1 is going to be certified as ONVIF Profile S
conformant – check the ONVIF web site for updates!
8
2.8 Clear ioimage analytics detection automatically
Enhanced usability for analytic-based monitoring centers
A new action type was added to Latitude 6.2 SP1, allowing administrators to configure rules for
automatic clearance of ioimage analytics events. A common use case is when ioimage analytics
detections trigger a Latitude Alarm, which brings the analytics detection to the operator’s awareness by
activating the Alarm and displaying the associated video in the Latitude ControlCenter application. With
the new action, the administrator can make sure that as soon as the operator clears the Latitude Alarm,
the system will send the ‘Clear Analytics command’ to the relevant ioimage device, thus streamlining the
operators work and allowing him to go quickly back to routine.
2.9 Prevent concurrent logins with the same user name
Control how end users connect to your system
This feature allows the system Administrator to define the login policy, as far as concurrent logins by the
same user. By default, the system allows the same user name to login from multiple applications
concurrently,
but
by
changing
the
relevant
setting
in
AdminCenter
(Under
GeneralAdvancedConcurrent login, “Prevent login of the same user more than once”), the
Administrator can change the default behavior and make sure that each user can only login from one
application at a time.
2.10 ControlCenter warning for high Virtual Memory consumption
Helping the end-user utilize memory resources to his benefit
The ControlCenter application is often used to display many video streams, and with the intensive use,
the virtual memory consumption can reach a limit and prevent the application from functioning
properly. This is especially relevant when running ControlCenter on 32bit Windows OS, where the virtual
memory limit (around 1.5GB) is lower than on 64bit OS (around 3.5GB). In version 6.2 SP1, a warning
message was added that alerts the user when the level of virtual memory gets close to the limit. This
warning, together with the memory consumption information on the application status bar, can help the
user make the most out of the existing resources while maintaining the application in a proper
functional state. Note: similar warnings are already available for a high CPU level as well as the ability to
configure a hard limit on the number of video tiles.
2.11 Using Microsoft .Net 4
Staying on the cutting edge of technology
Latitude 6.2 SP1 is built on top of Microsoft .Net 4, taking advantage of many its latest and greatest
improvements.
9
2.12 SDK Enhancements
Latitude 6.2 SP1 offers some important SDK/API improvements:



A new event type alerting that a PTZ camera has started moving
The installation includes “Safrun” watch-dog functionality for SDK applications
Additional API improvements (See SDK release notes for more details)
10
3. Edge Devices
Latitude Version 6.2.1.11 includes all the edge devices that were supported in any previous Latitude
version.
Following is a list of the new edge devices added with this version and new features for supported edge
devices.
3.1 DVTel - Quasar
New Features
Dual Scene Support
It is now possible to record both video streams of the Quasar and HD Series cameras at the same time.
The feature is activated upon discovering the camera in Latitude by choosing “Create separate scene for
each encoder”. When choosing dual scene mode, two camera logical entities will be presented in the
logical tree for each unit. Each camera logical entity represents a video encoder of the unit, which can
be configured separately.
Picture Profile Enhancements
Day Night Mode – “Smart IR” option was added to the IR LED models. “Smart IR” is the ability of the
camera to detect day / night conditions automatically even when the IR LED is lit. It is the same as
“automatic” mode; only that “automatic” mode doesn’t take into account the IR LED illumination.
IR LED Control – the IR LED of the camera can be controlled via the “Mode Switch” property in the
picture settings page in Admin Center. The valid values are (1) LED Off, in which the IR LED is always
turned off. (2) LED Auto, in which the IR LED is controlled by the camera.
Fixed Bugs
CR#
Name
Description
19224
Motion
Detection
HD Series units – AC - “Motion on threshold” slider displays wrong min value
(0.1 instead of 10.1).
19261
Motion
Detection
HD Series-Quasar Motion on Threshold configuration is limit to above 10, we
should allow user to set above 1 and including
11
Limitations
CR#
Name
Description
19509 Quasar ONVIF
When the unit attached as ONVIF then it has the name "MegaPixelCamera"
19511 Quasar ONVIF
ONVIF show CIF on the first stream
19810 General
Cannot define CIF resolution on the primary stream
19930 Video Settings
In separate streams, there is no video if the user defined mixed
compressions on the unit.
Motion
19984 Detection
number of zones
Unit supports 10 zones of motion detection but Latitude is using only 6 of
them. User is able to create up to 6 motion detection zones via Latitude.
19985 Motion events
19986
Compression
Types
19987 Video Resolution
19989
Connection
Types
20417
Multicast
address
20418 Multicast port
In motion events, the camera doesn't indicate the zone in which motion
was detected; hence Latitude can only report a general Motion-On event
for the camera, and not per zone.
While the camera supports both MJPEG and H264, Latitude uses the H264
only.
Latitude AdminCenter allows the user to choose video resolution
combinations of stream 1 and stream 2 which might be invalid by the
camera. User should be familiar with the camera limitations regarding
video resolution. As a rule of thumb – the video resolution of stream 1
must be greater or equals to the video resolution of stream 2.
The camera requires that all video and audio encoders must be configured
with the same connection type either Multicast or Unicast. Latitude
AdminCenter enforces this limitation of the camera.
All video and audio encoders share the same multicast address. They differ
only in the multicast port number. Latitude AdminCenter enforces this
limitation.
The multicast port is not configurable via Latitude.
12
3.2 DVTel – Single Channel Encoder – Extended Temperature
New Models

EA-201-XT (Pro Elite family)
New Features

Extended Temperature housing.
Capabilities Table
Motion Detection Config.
(AC/Web)
MD - Full Screen Support
(Yes/No)
Zones Support - (No / #Zones)
AC Red gauge Support (Yes/No/ NA)
Motion Bitmap Support (Yes/No/ NA)
MI Support
Smart Search Support
Camera Tamper
PTZ
Redundant Support
EA-201-XT
AC
Yes
6
Yes
Yes
Yes
Yes
No
N/A
Yes
Data Format: PCM, uLaw
Audio In
Sampling: 8Khz, 16Khz
Audio Mode: Full Duplex
Audio out
Compression Type
Connection Type
Rotate Image
Mirror
Input Pins
Output Pins
Rate Control Mode
Serial
Yes
H264/ MJPEG
Multicast/ Unicast
No
No
2
1
CBR, VBR, CFR
Yes
13
Known Bugs
CR#
Name
19492 Video Streaming
19508 Video Settings
19516 Discovery
19600 General
20219 Unit
Description
Mixed compressions will result with no video.
Compression of MPEG4 to H264 and vice versa doesn't work. User have to
exit from technician session
Rediscovering a Pro Elite unit in dual scene mode fails when rediscovering
the unit from single scene and Vice versa.
Audio disruptions in live 16Khz streams
When changing multiple units to DHCP, some units receive a default IP
14
3.3 Arecont
New Supported Models






2125IR
20185
3100
3115
3135
5115
Capabilities Table
Motion Detection Config.
(AC/Web)
MD - Full Screen Support
(Yes/No)
Zones Support - (No /
#Zones)
AC Red gauge Support (Yes/No/ NA)
Motion Bitmap Support (Yes/No/ NA)
MI Support
Smart Search Support
Camera Tamper
PTZ
Redundant Support
Audio In
Audio out
Compression Type
Connection Type
Rotate Image
Mirror
Input Pins
Output Pins
Rate Control Mode
Serial
AV2125-IR
AV20185
3100
3115
3135
5115
AC
AC
AC
AC
AC
AC
Yes
Yes
Yes
Yes
Yes
Yes
6
6
6
6
6
6
Yes
Yes
Yes
Yes
Yes
Yes
No
No
No
No
No
No
No
Yes
Yes
No
Yes
No
No
H264
Multicast/
Unicast
Yes
No
Yes
No
CFR, VBR
No
No
Yes
Yes
No
No
No
No
H264
Yes
Yes
No
No
No
No
No
MJPEG
Unicast
Unicast
Yes
No
No
No
CBR, VBR
No
Yes
No
Yes
Yes
CBR, VBR
No
Yes
Yes
No
No
Yes
No
No
H264
Multicast/
Unicast
Yes
No
Yes
Yes
CBR, VBR
No
Yes
Yes
No
No
Yes
No
No
H264
Multicast/
Unicast
Yes
No
Yes
Yes
CBR, VBR
No
Yes
Yes
No
No
Yes
No
No
H264
Multicast/
Unicast
Yes
No
Yes
Yes
CBR, VBR
No
15
Supported by Design Models
The integration with Arecont edge devices was revamped in version 6.2 SP1, and practically the entire
existing line of Arecont IP cameras should be supported. Some of the models were fully tested and
certified and the rest are supported by design. For a full list of devices and their support level please
refer to the Latitude Edge Device support document for Latitude 6.2 SP1.
The following models are supported by design:
1.
2.
3.
4.
5.
All Megavideo models
All SurroundVideo models
All MegaView models
All D4 models
All MegaDome models
Fixed Bugs
CR #
Name
Description
19303
Video
Streaming
ARECONT MJPEG (AV3100, 5100, etc.)-> If unit is set with password (nondefault, meaning not empty) user cannot see video. This problem is true for all
Arecont MJPEG units.
19336
Video
Streaming
Arecont - Separate stream - if set to record when recording stops, the live
streams as well.
19397
Device
Management/
Configuration
Arecont - Quality settings in latitude are applied in a reverse manner when
connection type is MC
19400
Motion
Detection
Build 27 + DLLs - AM - Arecont motion on lower bound threshold cannot be set
to its lower extent (due to motion off limitation)
16
Limitations
CR #
Name
19302
Motion
Indication
ARECONT MJPEG (AV3100, 5100, etc.) - There is no Motion Indication support
for MJPEG stream.
19475
Video
Streaming
Arecont 1315 > “Archiver live-stream type” > setting to multicast results
distortion in live-stream in 'Separate-mode'.
20513
20517
20518
Motion
Detection
Sensitivity
Motion
detection
level and
threshold
Motion
indication
Description
All zones share the same sensitivity level. Configuring sensitivity level for one
zone will override the configuration of all others. This is a camera limitation.
The level of motion detection reported by the camera is common for all
zones. The only difference between the zones is in the motion-on threshold
which determines what level of motion triggers a motion-on event.
Motion Indication is taken from the overall motion on all zones selected, if no
zone was created, the motion indication will be taken from the entire field of
view.
17
3.4 Bosch
New Supported Model
Autodome 800
Capabilities Table
Autodome 800
Motion Detection Config.
(AC/Web)
MD - Full Screen Support
(Yes/No)
Zones Support - (No / #Zones)
AC Red gauge Support (Yes/No/ NA)
Motion Bitmap Support (Yes/No/ NA)
MI Support
Smart Search Support
Camera Tamper
PTZ
Redundant Support
Audio In
Audio out
Compression Type
Connection Type
Rotate Image
Mirror
Input Pins
Output Pins
Rate Control Mode
Serial
No
No
No
No
No
No
Yes
No
Yes
Yes
Yes
No
H264
Unicast/ Multicast
No
No
No
No
No
No
Limitations
CR #
Name
20013
ONVIF
20507
Shutter Speeds
Description
BOSCH Autodome HD - Move from joined stream to separate streams - the
recorded stream resolution is now enforced both on live and recorded
Some of the shutter speeds that are shown in AdminCenter may be invalid by
the camera at a given time.
18
3.5 Panasonic
The integration with Panasonic edge devices was revamped in version 6.2 SP1, and with the exception of
a few models, almost the entire existing line of Panasonic CCTV edge devices should be supported. Some
of the models were fully tested and certified and the rest are supported by design. For a full list of
devices and their support level please refer to the Latitude Edge Device support document for Latitude
6.2 SP1
New Supported Models



WV-SW395
WV-SC385
WV-SF336
Capabilities Table
Motion Detection
Config. (AC/Web)
MD - Full Screen Support
(Yes/No)
Zones Support - (No /
#Zones)
AC Red gauge Support (Yes/No/ NA)
Motion Bitmap Support (Yes/No/ NA)
MI Support
Smart Search Support
Camera Tamper
PTZ
Redundant Support
Audio In
Audio out
Compression Type
Connection Type
Rotate Image
Mirror
Input Pins
Output Pins
Rate Control Mode
Serial
WV-SW395
WV-SC385
WV-SF336
AC
AC
AC
Yes
Yes
YES
4
4
4
No
No
No
No
No
No
Yes
Yes
No
Yes
Yes
Yes
No
Yes
Yes
No
Yes
Yes
Yes
No
H264
H264
Multicast/
Unicast
0, 180
No
Yes
Yes
Multicast/
Unicast
0, 180
No
Yes
Yes
CBR, CFR
CBR, CFR
No
No
Yes
Yes
No
No
Yes
Yes
No
H264
MJPEG
Multicast/
Unicast
NA
No
Yes
Yes
CBR, CFR
No
19
Supported by Design Models
The following models are supported by design:

















WV-SP509
WV-SP508
WV-SW316
WV-SW558
WV-SW559
WV-SC384
WV-SF342
WV-SP102
WV-SP105
WV-SF132
WV-SF135
WV-SF346
WV-SW152
WV-SW155
WV-SW352
WV-SW355
WV-SW396
Fixed Bugs
CR #
19193
Name
Discovery
Description
Panasonic - Discovery by IP range fails for Panasonic units when the range is
larger than 7- 12 (on each system we got different range possible, between 7 –
12).
Limitations
CR #
Name
19991
ONVIF
20209
Configuration
20509
Motion
Detection at
PTZ presets
20510
Audio Stream
Association
20511
MJPEG
Description
ONVIF - Panasonic – Changing any picture setting parameter resets the
cameras “Light control mode” to “ELC (1/30s)” which causes the picture to
flicker.
No second stream available discovering in 3MP and H264 for: WVSP509\SP508\SW558\SW559
Panasonic PTZ units support definition of different MD zones for each PTZ
preset.
This ability is currently not supported by Latitude.
Latitude only supports MD to work when camera is positioned at PTZ preset
#1.
The audio stream must be associated with one of the video streams of the
camera.
This is done in the Discovery phase in Latitude by checking/ unchecking the
“Associate audio with live stream” check-box.
After association, the audio is transmitted only when its corresponding video
stream is transmitted.
Only in encoder #1 of the camera (Latitude “Live” stream)
20
3.6 Sony
New Supported Models

SNC-RS46P
Capabilities Table
Motion Detection Config. (AC/Web)
MD - Full Screen Support (Yes/No)
Zones Support - (No / #Zones)
AC Red gauge Support - (Yes/No/ NA)
Motion Bitmap Support - (Yes/No/ NA)
MI Support
Smart Search Support
Camera Tamper
PTZ
Redundant Support
Audio In
Audio out
Compression Type
Connection Type
Rotate Image
Mirror
Input Pins
Output Pins
Rate Control Mode
Serial
SNC-RS46P
Web
No
4
No
No
No
Yes
No
Yes
Yes
Yes
Yes
H264
Multicast/ Unicast
0, 180
No
Yes
Yes
CBR
Yes
Supported By Design Models






SNC-RS44P
SNC-RS44N
SNC-RS86P
SNC-RS86N
SNC-RS84P
SNC-RS84N
21
Open Bugs
CR #
Feature
Description
19530
General
Sony SNC-RS46N- In multicast the actual stream port is 8888 and not 61454 as
appears in AC.
19555
Audio
Streaming
Sony SNC-RS46N- The audio stream is always unicast although in AC it may be
configured as multicast.
Limitations
CR #
Name
Other Sony Edge Device Models
Description
19998
ONVIF
ONVIF - Sony CH240 is discovered as Unicast - grayed out stream type.
19999
ONVIF
ONVIF - Sony CH240 is discovered as PTZ.
20001
ONVIF
ONVIF - Enabling the recorded stream on Sony CH240 takes up to 3 minutes
to work.
22
3.7 Other Edge Devices – Fixed Bugs/Limitations
This section lists fixed bugs, open bugs and limitations that are related to edge devices other than the
vendors and models specified above.
Fixed Bugs
CR #
Name
DVTel Edge Devices related Fixed Bugs
19322
Device
Management/
Configuration
Description
DVT-7508M - wrong resolutions appear in the drop down list. The unit only
supports QCIF, CIF, 2CIFH, Latitude for example shows 4cif resolutions.
DVTel ioi Edge Device related Fixed Bugs
20320
ioi - Admin
center
ioi - Admin center - key frame interval doesn't change on VBR, H264.
As a result of this fix the Key-Frame Interval parameter of IOI units is now
measured in seconds instead of frames.
Existing installation with ioimage device require the video profiles to be
adjusted accordingly.
Example:
In previous versions, if an ioimage video profile had a frame rate of 25 fps and
key frame interval of 25, the key frame frequency was 1 key frame per
second.
In order to maintain the same key frame frequency in Latitude 6.2.1, this
profile must be adjusted and the Key frame Interval parameter has to be set
to 1.
19373
General
AM - IOI trk200 units state becomes accessible/inaccessible all the time
Axis Edge Devices related Fixed Bugs
19033
Video
Streaming
Axis Q7406 5.11 - Multicast stream stops after a random period of time usually less than 30 seconds, units cameras become inaccessible.
19202
Configuration
Axis 211A Camera - Picture settings changes through AC are not sent to the
camera (notice on video and web, notice only for this model)
19294
Multi Scene
Axis Dual Scene - motion indication should be available only for one of the
scenes
20196
Configuration
Modify Rate Control Mode mechanism for Axis H264
23
Limitations
CR #
Name
DVTel Edge Devices related Limitations
Description
19234
Motion
Detection
HD Elite - CM-4021-0 - MD zone is created at the wrong place on a 180
degrees rotated image.
19967
Audio
Streaming
HD Classic/Elite > No audio-out in Latitude
19713
Audio
Latitude > Before adding EV-216-A > Set to factory defaults (all should be
Line-in)
19728
Audio
Streaming
EV-216-A > Latitude enables to select 'Microphone' in Audio-in 2, while it is
blocked through Web > the microphone won't work.
DVTel ioi Edge Device related Limitations
19613
GUI/ Options
Configurator > IOI FW 2.0.1.218 > Temperature value is irrelevant
19614
GUI/ Options
Configurator > IOI 2.0.1.218 > ‘Serial-port’ value is missing
Pelco Edge Devices related Limitations
19744
Device
Management/
Configuration
Pelco D5118 - Video Setting Constraints
24
4. Installation Instructions
The installation and upgrade instructions of LAT 6.2 SP1 are similar to those of Latitude 6.2 (please refer
to chapters 4.3 Latitude NVMS 6.2 Fresh Installation and 4.1 Direct Upgrade form previous versions in
the Latitude 6.2 & SP1 Release Notes document) with the following exceptions:
1. The direct upgrade paths for Latitude 6.2 SP1 are:
 6.2.0.27
 6.1.1.46
 6.1.1.26
 6.1.0.81
 6.0.0.123
 6.0.0.107
2. Limitations and workarounds in 6.2 SP1 installation/upgrade such as:
 CR# 19067 – Latitude Installation - The ‘modify’ option of the installation doesn’t support adding
the Web Server component if IIS was installed prior to attempting to use the Modify option.
 CR# 19268 – Latitude Installation - In certain situations the SQL Express installation part might
fail without providing an informative error message to the user. In such cases, the Latitude
installation might continue despite the SQL installation failure.
 CR# 20540 – Latitude Installation - If a Client (Admin-Center + Control-Center) is being
uninstalled and then Custom installation is committed with the following components: Archiver,
Directory, EDB, Gateway, Transcoder, Admin-Center, Control-Center; installation stops.
 CR# 20550 – Latitude Installation - On a clean machine installation fails when selecting Windows
Authentication.
 CR# 20576 – Latitude Version Upgrade - Cannot upgrade from 6.1.1 if SQL Windows
Authentication was used.
For the full installation and upgrade instructions, please refer to the installation instructions in the
Latitude 6.2 & SP1 Release Notes document.
25
5. Bug Fixes
5.1 Latitude Bug Fixes
CR #
Feature
Description
16211
General
QCC - Can't be run due to UAC on windows7 32 bit (full download working
fine)
18288
Redundancy
Privacy masking - Once you start recording a stream by a redundant Archiver,
privacy masking changes to that stream wont effect the redundant recorded
clip.
19097
Trace Log
Transcoder - *pd should report when there's RTSP port conflict
19123
Camera
Sequence
CC - Internal error when removing all scenes from camera sequence while
playing
19126
Camera
Sequence
CC, Camera sequence - digital PTZ affect all scenes in sequence
19194
Installation
Installation of Latitude Tools folder should contain only DeviceConfigurator,
MPlayer and ThinApps and DVTelDVSExtractor
19216
Configuration
Transcoder won’t bind an occupied RTSP port after it was released without
manually changing the port via AC.
19217
GUI/ Options
AC - Spelling mistake on warning message (in the word: attantion)
19221
GUI/ Options
Unified Configurator - Change caption from "DVTel HD series" to "HD
Line/Quasar"
19225
Upgrade
Upgrade - Cancelling the upgrade process at the window stage (after the selfextract stage is done), results in latitude services remaining in "manual" state.
19229
GUI/ Options
Installation Multicast Step - Next button is disabled when checking the 'Set the
multicast start address manually' even though the address is valid
(225.16.1.0), the button becomes enabled only after editing the text box, even
when no change was performed
19232
Performance
AC – Manually shutting down CaseBuilder/Transcoder/Gateway from AC
causes server “state” in “General” pane to remain “shutdown“ after restarting
it (although it is up).
19242
Failover
Directory
AC - Directory synchronization time is displayed in UTC and should be changed
to GMT
26
CR #
Feature
Description
19274
General
CC - When displaying alarm sequence with user that is not ADMIN but has
privileges pause alarm sequence is disabled
19278
Mass Export
Mass Export wizard is failing when there are multiple Archivers in the list
19285
Archiver Span
Archiver Span present wrong value which remember containers in the cache
‘indefinitely’ after FOA\Moving between Archiver
19287
Android App
TruWitness - Video cannot be transmitted over firewalls that block jumbo
frames
19305
Alarms
CC - 'Send to query' in alarm tile (salvo mode) could cause application error
19327
GUI/ Options
Installation - MC configuration dialog - following a certain flow user cannot
validate the MC address.
19328
Background
Export
Background Export fails when reaching protected container
19335
Communication
Mobile camera - When setting the MobileMaxHTTPBodySizeBytes to be 1000 the stream disconnects when displaying it in CC
19344
GUI/ Options
CC - Internal errors in CC which appear in a message box should include more
information in the details section
19349
GUI/ Options
When running QCC with UAC on, it has a warning about launching
“Application.exe” (which people may not understand it being related to our
application) because it isn’t digitally signed.
19351
Installation
Mentor process doesn’t load automatically after clean installation.
19357
Database
DB - T_DOM_VERSION - the version under this table is not always updated.
19358
Upgrade
Installation - find locking processes - the installer kills the apps regardless of
user input and installation continues. Hence, there is no meaning for the
notification to the user to kill the app/s since the installation will kill the app
anyway.
19479
Web site
Web Client - improve logging by adding sufficient information to allow the
feature supportability
19424
Application
Server
Application server - ServingStop event is not fired when killing the service via
Safrun.
19441
Video
Streaming
Failed to playback H.264 streams after time change
27
CR #
Feature
Description
19534
Configuration
Removing a camera's MD profile in AdminCenter doesn’t update AM
(Happened once with Sony DM-160), unit keeps recording on MD events.
19585
Application
Server
Application server fails to start from the batch file.
19834
Device
Management/
Configuration
Change the Transcoder's RTSP port to be 5554 instead of 554
20133
Installation
Add to installation tools the following tools: DiagnositcsTool,
PasswordEncryptor.
20163
Installation
Installation - installing when SDK key is missing - an error message pops up
indicating that installation key is missing. This error message should not
appear.
20337
Licensing
Reduce the number of calls to SLM to one per directory runtime, only to check
machine id and load the license upon start serving
28
6. Open Issues
6.1 Open Bugs
CR ID
Feature
Description
19067
Installation
The ‘modify’ option of the installation doesn’t support adding the
Web Server component if IIS was installed prior to attempting to use
the Modify option.
19244
Web Client
Using the keyboard ‘Backspace’ key while trying to edit the to/from
date/time or AM/PM fields makes the browser return to the login
page.
Control Center
Iris open/close buttons are only functioning as step-by-step (each
click changes a little, to change the iris in a drastic way, a lot of clicks
are required), while focus buttons are continuous (focus is changing
until the button is released).
19268
Installation
In certain situations the SQL Express installation part might fail
without providing an informative error message to the user. In such
cases, the Latitude installation might continue despite the SQL
installation failure.
19288
MapBuilder
Attempting to resize the camera icon in MapBuilder fails to change
the size of the icon itself. It only has an effect on the size of the
clickable area around the icon.
19861
Video
TruWitness - Video that is captured when the device is rotated will
rotate as well and not be very useful.
20540
Installation
If a Client (Admin-Center + Control-Center) is being uninstalled and
then Custom installation is committed with the following
components: Archiver, Directory, EDB, Gateway, Transcoder, AdminCenter, Control-Center; installation stops.
20550
Installation
On a clean machine installation fails when selecting Windows
Authentication.
20576
Upgrade
Cannot upgrade from 6.1.1 if SQL Windows Authentication was used.
19250
29
6.2 Latitude 6.2.1 Limitations
CR ID
Feature
Description
19627
General
Generic camera- Cannot reboot the camera from AC
19667
Device
Management/
Configuration
Archive Manager > fails to enable the recorded stream for Sony
DH120/CH240.
19816
Device
Management/
Configuration
Archiver - Several Sony scenes, cameras, microphones become
inaccessible when configuration is set to multicast with Auto start
stream enabled(SNC-DF80, SNC-CS50)
19839
Communication
Mentor - Changing unit Archiver stream connection type to unicast
UDP stops stream from mentor
19860
PTZ
PTZ control > System takes over unit while user controls the unit
19891
Web Client
Digital zoom functionality is not supported in the Web Client.
20017
ONVIF
In ONVIF, it is impossible to assure that Latitude would preserve
existing camera settings upon attaching the camera for the first time.
20159
Transcoder
Web Client > Transcoder > Disconnect from network and reconnect >
Video in FF doesn't return
20498
Web Client
ONVIF MJPEG stream with ‘High’ connection speed is not supported
via the Web Client.
30
7. Supported Firmware
Product
Type
Approved Firmware
DVTel Pro-Elite
EA-201-XT
2.1.8.3080
Arecont
Arecont
Arecont
Arecont
Arecont
Arecont
Bosch
2125IR
20185
3100
3115
3135
5115
Autodome 800
Panasonic
WV-SW395
Panasonic
WV-SC385
Panasonic
Sony
Sony
WV-SF336
RS-46P
RS-84/86
65201
65170
64327
65199
65153
65199
26500454 (4.54)
Application 1.41
Driver 1.31
Image Data 1.17
Application 1.41
Driver 1.31
Image Data 1.09
1.44
1.50.00
1.50.00
31
Oldest Firmware
Supported
Same as approved
Same as approved
NA
64327
NA
65136
NA
Same as approved
Same as approved
Same as approved
NA
Same as approved
Same as approved
7.1 Supported By Design Cameras
Product
Arecont
Arecont
Arecont
Arecont
Panasonic
Panasonic
Panasonic
Panasonic
Panasonic
Panasonic
Panasonic
Panasonic
Panasonic
Panasonic
Panasonic
Panasonic
Panasonic
Panasonic
Panasonic
Panasonic
Panasonic
Sony
Sony
Type
All Megavideo models
All SurroundVideo models
All MegaView models
All D4 models
WV-SP509
WV-SP508
WV-SW316
WV-SW558
WV-SW559
WV-SC384
WV-SF342
WV-SP102
WV-SP105
WV-SF132
WV-SF135
WV-SF346
WV-SW152
WV-SW155
WV-SW352
WV-SW355
WV-SW396
SNC-RS44P
SNC-RS44N
8. Windows Updates
(Note: The Latitude services must be stopped prior to applying windows updates)
Certified with all Microsoft Updates available up until May 9, 2012.
Check for the latest MS updates at: http://www.update.microsoft.com/windowsupdate
32
Disclaimer
© 2012 DVTEL, INC. All rights reserved.
By providing this document, DVTEL, INC. is not making any representations regarding the correctness or
completeness of its contents and reserves the right to alter this document at any time without notice.
33
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