Milestone CARE

Milestone CARE
Network Disk Recorder
WJ-NV200
Network Disk Recorder with DVD drive
WJ-NV200V
WJ-NV200
Video Decoder built-in 16ch Network Disk Recorder
Key Features
• H.264, MPEG-4 and JPEG multi format
• Up to 16 network cameras can be connected and recorded.
• Quick setup by automatic camera detection and simple setup
wizard without the use of PC
• "Referenced recording days" is automatically calculated by frame
rate, image quality and HDD capacity.
• Simple mouse operation by new GUI without the use of PC
• Quick intuitive search with calendar and timeline
• Live images from up to 16 cameras can be displayed simultaneously.
• Supports the Full HD output (HDMI) that can display recorded
images and live images in high definition
• Various alarm sources include 9x Terminal inputs, 16x Camera
alarm, Panasonic Alarm Protocol. Flexible alarm actions include
Alarm recording, E-mail notification, Alarm message, Camera
positioning, Terminal output, Panasonic alarm protocol output,
Buzzer and Indicator.
• Camera Control: Pan/Tilt, Zoom, Focus, Brightness, Preset
Position, Auto mode (depending on camera model)
• Audio from the i-PRO network cameras can be recorded and
played back, G.726 (ADPCM) 32 kbps.
• Flexible Playback Controls: Goto Date (Jump to specific time/date),
Goto Last (Jump to 30 s before the record end)
• Various Display Modes: Spot, Multiscreen (4 / 16 split screen
display, 3 / 4 / 6 / 9 / 12 / 16 split screen display on a full screen)
• Various Recording Modes: Schedule, Event (Pre/Post)
• Filtered Search: Time & Date, Event Type, Camera number, Timeline
• Recorded images can be downloaded to a PC.
• Downloadable viewer software allows playback of images
downloaded from the Recorder.
• Built-in network interface (10Base-T / 100Base-TX / 1000Base-T)
for recording and client access
• Up to 4 clients can monitor image and control WJ-NV200
simultaneously.
• Up to 2 HDDs (3.5 inch Serial ATA) can be installed. (WJ-NV200 only)
• User authentication, 3 user levels and User level - Camera
partitioning setup for user management of up to 16 user registrations
• Multi-recorder, Multi-site system can be made with optional
WV-ASM200 i-PRO Management Software.
• Onvif NVC (Network Video Client), core spec Ver.1.02 conformant
• DVD drive built-in (WJ-NV200V)
Standard Accessories
• CD-ROM* ..................................... 1 pc.
• Mouse .......................................... 1 pc.
• Installation Guide ......................... 1 pc.
• Quick Reference Guide ................ 1 pc.
The following are for installation:
• Power Cord .................................. 1 pc.
• HDD Fixing Screw....................... 8 pcs.
* The CD-ROM contains the operating instructions
(PDFs).
Additional Kit
Additional Business Intelligence Kit
WJ-NVF20
Easy Operation and Setup without PC
i-PRO Smart HD Cameras
HDMI
L2 Switch
Specifications
Supported Browser
Required PC MJPEG/
MPEG-4
H.264
Alarm/
Event
Alarm Source
Event Mode
Alarm Action
Alarm Control
Event Log
Input /
Spot Output Connector
Output
Monitor (HDMI) Connector
Audio Output Connector
Alarm/Control Alarm
Connector
Control
(25pin D-sub) Error/
Warning
Mouse Connection Port
Network Port
SDHC/SD Memory Card Slot
Network Maximum Bandwidth
Supported Protocol
E-mail
No. of Simultaneous Users
User Registration
User Level
Partitioning
Security Method
Other
Time Synchronization
Functions Summer Time
HDD
Type
DVD
Supported DVD disk type
Viewer
Software
Playback Control
Additional Functions
Supported OS, Language
Safety/EMC Standard
*WJ-NV200V
only
General
Specifications
Power Source
Power Consumption
Play, Rev Play, Pause, FF, FR, Prev Record, Next Record, Prev Image, Next Image
Alteration detection, Save as JPEG, Two times zoom, Print, Copy
Same as browser GUI, Language of the software will be English
UL (UL60065), FCC (Part15 ClassA),C-UL (CAN/CSA C22.2 No.60065),
DOC (ICES003 ClassA)
120 V AC, 60 Hz
approx. 45 W
• All TV pictures are simulated.
• Masses and dimensions are approximate.
• Specifications are subject to change without notice.
• These products may be subject to export control regulations.
• All product pictures are NTSC models.
Front View (This illustration represents WJ-NV200V)
Rear View
Status Indicators
Buzzer Stop Button
DVD Drive (Commercially Available, Only for WJ-NV200V)
Mouse Connection Port
Restart Button
SDHC/SD Memory Card Slot
Power Cord Inlet
Alarm/Control Connector (25pin D-sub)
Network Port
Spot Output Connector (BNC)
Audio Output Connector (RCA pin jack)
Monitor Output Connector (HDMI)
HDD Slots (HDD1/HDD2 for WJ-NV200)
(HDD1 for WJ-NV200V)
SIGNAL GND Terminal
Appearance
(This illustration represents WJ-NV200V)
420(16-17/32")
210(8-1/4")
Copy
Camera Title
Clock Display
Digital Zoom
System Log
GUI Language
Supported OS
Part Names and Functions
38
(1-1/2")
Search Mode
Display Mode
Image Download
*1: Non-voltage make contact input, 50 kΩ +5 V DC pull-up
*2: Open collector output, 24 V DC, 100 mA max. *3: 200 mA max.
280(11-1/32")
Playback Control
NTSC
Main body: +5 °C ~ +45 °C (41 °F ~ 113 °F)
Mouse (provided): +5 °C ~ +40 °C (41 °F ~ 104 °F)
WJ-NV200 : 5 % ~ 90 % (without condensation)
WJ-NV200V : 10 % ~ 80 % (without condensation)
Maximum Operating Altitude 2,000 m (6,562 feet) above sea level
Dimensions
420 mm (W) x 88 mm (H) x 300 mm (D)
(16-17/32" (W) x 3-15/32" (H) x 11-13/16" (D))
(excluding rubber feet and projections)
Mass (approx.)
4.8 kg (10.6 lbs.) without HDD
5.6 kg (12.36 lbs.) with 1 HDD
6.4 kg (14.13 lbs.) with 2 HDDs (WJ-NV200 only)
20
(13/16")
Browser
GUI
Search Mode
Copy
Camera Title
Clock Display
Digital Zoom
System Log
System Setup
Camera Control
TV System
General
Ambient Operating
Specifications Temperature
Ambient Operating Humidity
88
(3-15/32")
Supported Audio Format
Maximum Number of Cameras
Recording Recording Mode
Pre-alarm Recording
Scheduled Recording Mode
Frame Rate/Camera
Main Unit Camera Control
Functions
Multiscreen Mode
Playback Control
NTSC
Panasonic i-PRO series Network cameras Onvif NVT conformant camera and encoder camera
H.264, MPEG-4, MJPEG
Aspect ratio [4:3]: SXVGA (1,280 x 960), SVGA (800 x 600), VGA (640 x 480), QVGA (320 x 240)
Aspect ratio [16:9]:1,920 x 1,080, 1,280 x 720, 640 x 360, 320 x 180)* Depending on the camera
G.726 (ADPCM) 32 kbps
16
Event, Schedule
Up to 15 seconds (Up to 10 seconds at 1,920 x 1080 resolution)
2 programs, 3 time zones/day, Independent setup for each day of the week
Up to 30 ips (Depending on the Camera)
Pan/Tilt, Zoom, Focus, Brightness, Preset position call and program (up to 256),
Auto mode, Click centering, Wheel zoom, Zoom reset, Auto Back Focus
4 / 16 split screen display, 3 / 4 / 6 / 9 / 12 / 16 split screen display on a full screen
PLAY, Rev PLAY, Pause, Stop, FF, FR, Prev Record, Next Record,
Prev Image, Next Image, Goto Date, Goto Last (30 s)
Search criteria: Time date, Playback by designating a timeline, VMD
Recorded data of selected cameras and time date range can be copied to the SD (SDHC) card.
Up to 14 characters
Time: 12H/24H, Date: 5 formats
Live: 2x, 4x, 8x (only for 1-screen or 4-screen) Play: 2x, 4x, 8x
Operator access (100), Network error (100), Error (1,000), Event (750)
Setup page in English, French, Italian, Spanish, German, Russian, Japanese
Pan/Tilt, Zoom, Focus, Brightness, Preset position call and program (up to 256),
Auto mode, Click centering, Wheel zoom, Zoom reset
REC, PLAY, Rev PLAY, Pause, Stop, FF, FR, Prev Record, Next Record,
Prev Image, Next Image, Goto Date, Goto Last (30 s)
Search criteria: Time date, Event type, VMD, Camera number
1 / 4 screen
Recorded data of selected camera and time range can be
downloaded to a PC. Viewer software can be downloaded separately.
Recorded data of selected cameras and time date range can be copied to the SD (SDHC) card.
Up to 14 characters
On the browser. Time: 12H/24H, Date: 5 formats
Live/Play: 2x, 4x (only for 1-screen)
Operator access (100), Network error (100), Error (1,000), Event (750)
English, French, Italian, Spanish, German, Russian, Japanese
Microsoft® Windows® 8, Microsoft® Windows® 7,
Microsoft® Windows Vista®, Microsoft® Windows® XP SP3
Windows® Internet Explorer® 10.0 (32 bit),
Windows® Internet Explorer® 9.0 (32 bit),
Windows® Internet Explorer® 8.0 (32 bit),
Windows® Internet Explorer® 7.0 (32 bit)
CPU: Intel® Core™ 2 Duo 2.66 GHz or faster, RAM: 1 GB or more,
VRAM: 128 MB or more (Min. 64 MB), Microsoft® DirectX® 9.0c or later
CPU: Intel® Core™ i7-920 or faster, RAM: 3 GB or more,
VRAM: 128 MB or more (Min. 64 MB), Microsoft® DirectX® 9.0c or later
9x Terminal inputs, 16x Camera alarms, Panasonic Alarm Protocol
Off / On
Alarm recording, e-mail notification, Alarm message, Camera positioning,
Terminal output, Panasonic alarm protocol output, Buzzer, Indicator
Reset
750
1x 1 V [p-p] / 75 Ω (BNC)
1x HDMI 1920x1080i / 60Hz, 720x480p / 60Hz
1x −10 dBv, 600 Ω, Unbalanced (RCA)
Alarm input 1 ~ 9*1, Alarm output*2, Alarm reset input*1
Time adjustment input*1, +5 V output*3
Network error output*2, HDD error output*2, Camera error output*2,
Recorder error output*2, Recording error output*2
1x
1x 10BASE-T / 100BASE-TX / 1000BASE-T (RJ-45)
SDHC/SD memory cards applicable (miniSD cards and microSD cards not applicable)
Total 80 Mbps or less
TCP/IP, UDP/IP, HTTP, FTP, SMTP, DNS, NTP, SNMP, RTP
Upon Alarm or Warning
4 or less
Up to 16 users
3 Levels (Programmable)
User level - Camera (View & Control, No Access)
User authentication (ID and Password), Alteration detection
Terminal (Slave), NTP (Server/Client)
User definable (using menu setup)
WJ-NV200: 8.89 cm (3.5 inch) Serial ATA HDD, Up to 2x HDDs can be installed.
WJ-NV200V: 8.89 cm (3.5 inch) Serial ATA HDD Up to 1x HDD can be installed.
DVD-R, +R ( Not supported : DVD-R DL, +R DL, DVD-R for authoring. 8 cm disks)
316(12-7/16")
10.5
(7/16")
TV System
Supported Supported Cameras
Cameras Supported Image Format
Supported Image Resolution
Unit: mm (inches)
Trademarks and registered trademarks
– Microsoft, and Windows are registered trademarks of Microsoft Corporation in the U.S. and other countries.
– Axis is a registered trademark of Axis Communications AB.
– UniPhier is a registered trademark of Panasonic Corporation.
– "i-PRO SmartHD" logo is trademarks or registered trademarks of Panasonic Corporation.
– ONVIF and the ONVIF logo are trademarks of ONVIF Inc.
Important
– Safety Precaution: Carefully read the operating instructions and installation manual before
using this product.
– Panasonic cannot be responsible for the performance of the network and/or other
manufacturers' products used on the network.
DISTRIBUTED BY:
http://security.panasonic.com
http://www.facebook.com/PanasonicNetworkCamera
Printed in Japan (2A-064HL)
HD Weatherproof Network Camera
WV-SPW532L
(Optional)
*i-VMD Type2 : Intruder Detection / Loitering Detection / Direction Detection / Scene Change Detection / Object Detection / Cross Line Detection
Full HD / 1,920 x 1,080 30 fps H.264 Weatherproof Network Camera
Key Features
• 1,080p Full HD images up to 30 fps
• Approximate 1/3 inches, high sensitivity MOS image sensor
• Multiple H.264 (High profile) streams (max. 4 streams) and
JPEG streams ensure simultaneous real time monitoring and high
resolution recording.
• Wide Dynamic Range and ABS (Adaptive Black Stretch) technologies
deliver wider dynamic range compared with conventional cameras.
• Smart coding Technology : Group of Pictures (GOP) control function removes
unnecessary information from the frame for realizing efficient encoding.
With the latest bitrate reducing technology, GOP control,
3D-MNR(Multi process Noise Reduction) and FDF(Frequency Divided Filter),
the network bandwidth and the disk space of recorder can be saved.
• High sensitivity with Day/Night (ICR*) function :
0.07 lx (Color), 0.01 lx (B/W) at F1.6
*ICR: IR Cut filter Removal
• IR LED equipped : The equipped infrared LED makes it possible to
take pictures at zero lx.
• IR LED is controlled to match the environment, thereby the camera
provides clear images of human faces without white blur.
• ABF (Auto Back Focus) ensures easy installation.
• Newly developed lens with aperture control function realizes
the best focus in any environment.
• VIQS (Variable Image Quality on Specified area) technology allows
the designated eight areas to retain higher image quality while
the excluded area will have a decreased image quality,
which enables to use lower image file size and bit rate.
• Cropping function enables to provide whole image and
the part image simultaneously.
Up to 4 image capture areas can be specified, and it is also possible
to control the sequence.
• Face Wide Dynamic Range technology ensures clear face image.
• Lens distortion compensation for the distorted images can be
adjusted 256 steps.
• Electronic sensitivity enhancement : Auto (Up to 16/30s) / OFF
• Selectable light control modes :
Outdoor scene,Indoor scene (50 Hz) / Indoor scene (60 Hz), Fix shutter
Indoor scene (50 Hz/60 Hz) : Flicker caused by fluorescent lightning
will be automatically compensated.
• 3x extra optical zoom at 640 x 360 resolution
• 2x, 4x digital zoom controlled by browser
• VMD (Video Motion Detection) with 4 programmable detection areas,
15 steps sensitivity level and 10 steps detection size.
• Privacy Zone can mask up to 8 private areas,
such as house windows and entrances/exits.
• Camera title display : Up to 20 alphanumeric characters on the browser
• JPEG Image compression ratio can be changed by alarm so that
higher quality image can be provided.
• Prioritized stream control : One of the video streams can be prioritized
when multiple recorders or client PCs are accessing the camera so
that the recorder or the client PC can maintain the frame rate.
• SDXC/SDHC/SD Memory card slot for manual recording
(H.264 / JPEG), alarm recording (H.264 / JPEG) and backup upon
network failure (H.264 / JPEG). Realize long-term recording and
auto backup function.
• Face detection function detects the position of human face and the
information is sent by XML or video stream. (Extension Software)
• Can be added new intelligent extension software in addition to
built-in VMD (Video Motion Detection), alarm function.
• Fog compensation function equipped as standard.
• HLC (High Light Compensation) technology reduces strong light
sources such as vehicle headlights to prevent camera being blinded.
• SCC (Super Chroma Compensation) function realizes a better color
reproducibility even in low illumination.
• H.264 max. bit rate/client and Total bit rate control allows flexible
network traffic management. Frame rate priority mode controls bit
rate and compression ratio to provide the specified frame rate.
• Internet mode : H.264 images can be transmitted over HTTP protocol.
• Multi-language : English / Italian / French / German / Spanish /
Portuguese / Russian / Chinese / Japanese
• IPv4/IPv6 protocol supported
• Supports SSL, DDNS (viewnetcam, RFC2136)
• Still images (JPEG) can be viewed on mobile phones via Internet.
• ONVIF compliant model
• IP66 rated water and dust resistant. Compatible with IEC60529
measurement standard,Type 4X(UL50), NEMA 4X compliant.
Specifications
(Camera mount bracket)
Wall mounting
Browser Cropping
GUI
Camera Control
Display Mode
Digital Zoom
Camera Title
Clock Display
Alarm Control
One Shot Capture
SD Memory Data Download
GUI / Setup Menu Language
System Log
Supported OS *2
Supported Browser
Network Network IF
Image Resolution
Transmission Mode
Frame Rate
Bit Rate/Client
H.264
*3
JPEG
Image quality
(Constant bit rate/Best effort)
Refresh interval
Transmission Type
Image Quality
Refresh interval
Transmission Type
Total Bit Rate
Supported Protocol
0.2 / 0.25 / 0.33 / 0.5 / 1 / 2 / 3 / 4 / 5s
Unicast / Multicast
10 steps
0.1 fps - 30 fps
(JPEG frame rate will be restricted when displaying both JPEG and H.264 images.)
Pull / Push
64 / 128 / 256 / 384 / 512 / 768 / 1,024 / 2,048 / 4,096 / 8,192 kbps / Unlimited
IPv6 : TCP/IP, UDP/IP, HTTP, HTTPS, RTP, FTP, SMTP, DNS, NTP,
SNMP, DHCPv6, MLD, ICMP, ARP
IPv4 : TCP/IP, UDP/IP, HTTP, HTTPS, RTSP, RTP, RTP/RTCP,FTP, SMTP,
DHCP, DNS, DDNS, NTP, SNMP, UPnP, IGMP, ICMP, ARP
* Manufactured by Panasonic
(SD speed class 4 or higher)
* Use the SD memory card that
complies with UHS-1
(Ultra High Speed-1) in the case of
SD Speed Class 10.
Cellular Phone Compatibility
Mobile Terminal Compatibility
Alarm Source
Alarm Actions
Alarm
Alarm Log
Schedule
Monitor Output
(for adjustment)
Input /
Output
General
Safety
EMS
Power Source and
Power Consumption
Ambient Operating Temperature
Ambient Operating Humidity
Water and Dust Resistance
Dimensions
* Installing using the base bracket
Mass (approx.)
Finish
Alarm image transmission, FTP periodic transmission (When the FTP transmission is failed,
backup on an optional SDXC/SDHC/SD memory card is available.)
Up to 14 users (Depends on network conditions)
H.264 recording :
Manual REC / Alarm REC (Pre/Post) / Schedule REC /
Backup upon network failure Compatible (JPEG only)
JPEG recording :
Manual REC / Alarm REC (Pre/Post) / Backup upon network failure
Compatible SD (SDHC/SDXC) card:
Panasonic 2 GB, 4 GB*, 8 GB*, 16 GB*, 32 GB*, 64 GB**, 128 GB** model
*SDHC card, ** SDXC card (except miniSD card and microSD card)
JPEG image, AUX control (by access level)
iPad, iPhone, iPod touch (iOS 4.2.1 or later), AndroidTM mobile terminal
VMD, Command alarm
SDXC/SDHC/SD memory recording, E-mail notification,
HTTP alarm notification Indication on browser, FTP image transfer,
Panasonic protocol output
With SDXC/SDHC/SD memory card : Up to 50,000 logs for each SD memory card
Alarm / VMD / Access permission / H.264 recording / Scene file
VBS : 1.0 V [p-p]/75 Ω, composite, RCA jack
An NTSC or PAL signal can be outputted from camera
(either press the INITIAL SET switch quickly (within 1 second) or
use software to select either NTSC or PAL signal).
UL (UL60950-1), C-UL (CAN/CSA C22.2 No.60950-1), CE, IEC60950-1
FCC (Part15 ClassA), ICES003 ClassA, EN55022 ClassB, EN55024
When IR LED is On
PoE (IEEE802.3af compliant) : DC 48 V / 190 mA / Approx. 9.12 W (Class 0 device)
–30 °C to +50 °C (–22 °F to 122 °F)
10 to 90 % (no condensation)
IP66, IEC60529 measuring standard compatible, Type 4X(UL50), NEMA 4X compliant
95 mm (W) x 99 mm (H) x 326 mm (L)
{3-3/4 inches (W) x 3-57/64 inches (H) x 1ft 27/32 inches (L)}
Approx. 1.4 kg {3.1 lbs}
Main body : Aluminum die cast, light gray
Front cover section clear part : Clear polycarbonate resin
*1 Converted value
*2 Refer to "Notes on Windows Vista® / Windows® 7 / Windows® 8 / Windows® 8.1" on the provided CD-ROM
for further information about system requirements for a PC and precautions when using Microsoft® Windows® 8.1
or Microsoft® Windows® 8 or Microsoft® Windows® 7 or Microsoft® Windows Vista®.
*3 Transmission for 4 streams can be individually set.
Part Names and Functions
Wire fitting
SD memory card slot
Safety wire
(accessory)
Name plate
Camera mount
bracket
Yaw lock screw
Sunshield
IR LED
PAN lock screw
Front cover
Camera
Camera arm
Zoom knob
MONITOR OUT jack
(Video Out terminal
Default: For NTSC monitor)
LINK indicator
TILT lock screw
ACT indicator
SD ERROR/AF indicator
SD MOUNT indicator
Auto focus (AF) button
INITIAL SET button(Initializing / NTSC
PAL switch button)
SD ON/OFF button
TELE
WIDE
* SDXC/SDHC/SD memory card is described as SD memory card.
Appearance
95(3-3/4")
3-ø5.5
ø75
68.4(2-11/16")
(685) (27")
11.5(7/16")
ø90(3-17/32")
Maximum Aperture Ratio
Focusing Range
Adjusting Angle Ceiling mounting
No. of Simultaneous Users
SDXC/SDHC/SD
Memory Card (Option)
99(3-57/64")
Lens
Day/Night (ICR)
Digital Noise Reduction
Video Motion Detection
Privacy Zone
VIQS
Camera Title (OSD)
Focus Adjustment
Lens Distortion Compensation
Vari Focal Length
Angular Field of View
FTP Client
83(3-9/32")
Wide Dynamic Range
Face wide dynamic range
Adaptive Black Stretch
Fog compensation
High light compensation(HLC)
AGC
Maximum shutter
Network
0°
IR LED Light
IR LED irradiation distance
White Balance
Light Control Mode
Shutter Speed
Approx. 1/3 type MOS image sensor
Progressive scan
5.35 mm (H) x 3.34 mm(V) {7/32 inches (H) x 1/8 inches (V)}
Color : 0.07 lx, BW : 0.01 lx (F1.6, Maximum shutter : Max. 1/30s, Gain : On(High))
BW : 0 lx (F1.6, Maximum shutter : Off(1/30 s), Gain : High, when the IR LED is lit)
Color : 0.005 lx, BW : 0.0007 lx (F1.6, Maximum shutter : Max. 16/30s, Gain : On(High)) *1
Off / Auto(High / Mid / Low)
Approx. 30 m {98.43 feet}
AWC (2,000 - 10,000 K), ATW1 (2,700 - 6,000 K), ATW2 (2,000 - 6,000 K)
Outdoor scene / Indoor scene (50 Hz) / Indoor scene (60 Hz) / Fix shutter
OFF(1/30), 3/100, 3/120, 2/100, 2/120, 1/100, 1/120, 1/250, 1/500, 1/1000,
1/2000, 1/4000, 1/10000
On / Off
On / Off (only when Wide Dynamic Range : On)
On / Off (only when Wide Dynamic Range : Off)
On / Off (only when Wide Dynamic Range / Adaptive black stretch : Off)
On / Off (only when Wide Dynamic Range / Adaptive black stretch : Off)
On (Low) / On(Mid), On(High) / Off
max. 1/1000 s, max. 1/500 s, max. 1/250 s, max. 1/100 s, max. 1/60 s,
max. 2/100 s, max. 2/120 s, max. 1/30 s, max. 2/30 s, max. 4/30 s,
max. 6/30 s, max. 10/30 s, max. 16/30 s
Off / On / Auto1 (Normal) / Auto2 (IR Light) / Auto3 (SCC)
High / Low
4 areas, Sensitivity : 15 steps, Detection size : 10 steps
Up to 8 zones
Up to 8 zones
Up to 20 characters (alphanumeric characters, marks)
ABF / MANUAL (Html only)
256 steps
2.8 mm – 10 mm {1/8 inches – 13/32 inches}
[16 : 9 mode] Horizontal : 31 ° (TELE) - 112 ° (WIDE)
Vertical : 17 ° (TELE) - 60 ° (WIDE)
[4 : 3 mode] Horizontal : 26 ° (TELE) - 91 ° (WIDE)
Vertical : 19 ° (TELE) - 67 ° (WIDE)
1 : 1.6 (WIDE) - 1 : 3.4 (TELE)
0.3 m - ∞
Horizontal : ±180° (PAN rotation part)
Vertical : 0° to 90° (TILT rotation part)
Yaw
: -190° to +100° (YAW rotation part)
Horizontal : ±90° (TILT rotation part)*
Vertical : ±90° (TILT rotation part)*
Yaw
: -190° to +100° (YAW rotation part)
Off / JPEG(1) / JPEG(2) / JPEG(3) / H.264(1) / H.264(2) / H.264(3) / H.264(4) / H.264(all)
Alarm action On/ Off
Brightness, AUX On / Off
Spot, Quad : Image from 16 cameras can be displayed in 4 different Quad
screens or 16 split screen (JPEG only). 20 characters camera title available.
1x, 2x, 4x controlled by browser GUI
Up to 20 alphanumeric characters
Time : 12H/24H, Date : 5 formats on the browser, Summer time (Manual)
Reset
A still picture will be displayed on a newly opened window.
Still or motion Images recorded in the SDXC/SDHC/SD memory card
can be downloaded.
English, Italian, French, German, Spanish, Portuguese, Russian, Chinese, Japanese
Up to 100 (Internal)
Up to 4,000 (SDXC/SDHC/SD memory when the recording format is set to JPEG.) error logs
Microsoft® Windows® 8.1, Microsoft® Windows® 8,
Microsoft® Windows® 7,Microsoft® Windows Vista®
Windows® Internet Explorer® 11 (32 bit),
Windows® Internet Explorer® 10 (32 bit),
Windows® Internet Explorer® 9 (32 bit),
Windows® Internet Explorer® 8 (32 bit),
Windows® Internet Explorer® 7 (32 bit),
Safari, Google Chrome, Mozilla Firefox
10Base-T / 100Base-TX, RJ45 connector
•2 mega pixel [16 : 9](30 fps mode)
H.264(1), H.264(2)
1,920 x 1,080 / 1,280 x 720 / 640 x 360 / 320 x 180 / 160 x 90
H.264(3), H.264(4)
1,280 x 720 / 640 x 360 / 320 x 180 / 160 x 90
•2 mega pixel [4 : 3](30 fps mode)
H.264(1), H.264(2)
1,600 x 1,200 / 1,280 x 960 / 800 x 600 / VGA / 400 x 300 / QVGA / 160 x 120
H.264(3), H.264(4)
1,280 x 960 / 800 x 600 / VGA / 400 x 300 / QVGA / 160 x 120
•3 mega pixel [4 : 3](30 fps mode) * Used by super resolution technology
H.264(1), H.264(2)
2,048 x 1,536 / 1,280 x 960 / 800 x 600 / VGA / 400 x 300 / QVGA / 160 x 120
H.264(3), H.264(4)
1,280 x 960 / 800 x 600 / VGA / 400 x 300 / QVGA / 160 x 120
Constant bitrate / VBR / Framerate priority / Best effort / Advanced VBR
1 / 3 / 5 / 7.5 / 10 / 12 / 15 / 20 / 30 fps
64 / 128 / 256 / 384 / 512 / 768 / 1,024 / 1,536 / 2,048 / 3,072 / 4,096 / 6,144 /
8,192 / 10,240 / 12,288 / 14,336 / 16,384 / 20,480 / 24,576 / 30,720*/ 40,960* kbps
Low(Motion priority) / Normal / Fine(Image quality priority)
12
Camera Image Sensor
Scanning Mode
Scanning Area
Minimum Illumination
283(11-5/32")
(43)(1-11/16")
326(1ft 27/32")
Unit: mm (inches)
Trademarks and registered trademarks
– Microsoft, and Windows are registered trademarks of Microsoft Corporation in the U.S. and other countries.
– iPad, iPhone and iPod touch are registered trademarks of Apple Inc.
– Android is a trademark of Google Inc.
– “i-PRO SmartHD” logo is trademark or registered trademark of Panasonic Corporation.
– ONVIF and the ONVIF logo are trademarks of ONVIF Inc.
– All other trademarks identified herein are the property of their respective owners.
Important
– Safety Precaution: Carefully read the Important Information, Installation Guide and operating
instructions before using this product.
– Panasonic cannot be responsible for the performance of the network and/or other manufacturers'
products used on the network.
• Masses and dimensions are approximate.
• Specifications are subject to change without notice.
DISTRIBUTED BY:
http://security.panasonic.com
http://www.facebook.com/PanasonicNetworkCamera
(2A-156BA)
360-degree Super Dynamic
Vandal Resistant Dome Network Camera
WV-SW458
WV-SW458MA
VIQS
WV-SW458
WV-SW458MA
360-degree Vandal Resistant Network Camera featuring Super Dynamic
Key Features
• 360° monitoring with a wide variety of transmission modes:
Panorama, Double Panorama, Quad PTZ, Single PTZ, and Quad streams (H.264/VGA)
• 1080p Full HD images up to 30 fps.
• Combining enhanced “UniPhier®”, Panasonic’s proprietary System
LSI platform and 2 areas VIQS (Variable Image Quality on Specified
area) function can decrease maximum 50%*1 network bandwidth.
• Multiple H.264 (High profile) streams and JPEG streams ensure simultaneous
real time monitoring and high resolution recording by enhanced “UniPhier®.
• Smooth PTZ operation without mechanical action
• Built-in distortion correction function
• A fisheye lens control function realizes intelligible screen operation intuitively.
• Smartphone monitoring : Direct camera control from smartphone
• Super Dynamic and ABS (Adaptive Black Stretch) technologies deliver
128x wider dynamic range compared to conventional cameras.
• High sensitivity with Day/Night (Electrical) function:1.5 lx (Color), 1.2 lx (B/W) at F2.4
• Digital Noise Reduction: 3D-DNR ensures noise reduction in various conditions.
• With the Intelligent Resolution technology, 3 areas - outlines, detailed texture
areas and soft gradation areas - are automatically detected and optimum signal
processes are performed to each area. Apart from the uniform enhancement of
sharpness, the innovative technology Intelligent Resolution precisely performs
signal processing pixel by pixel in the most effective way for it. As a result,
images are naturally clear and crisp suitable for all surveillance applications.
• Progressive scan ensures clear images with less motion blur and no
tearing even when the subject is moving.
• Superior color reproduction by primary (RGB) color filter.
• Electronic sensitivity enhancement: Auto (Up to 16x) / OFF
• Selectable light control modes: Indoor scene (50 Hz) / Indoor scene (60 Hz)
/ ELC (maximum exposure time)
Indoor scene (50 Hz/60Hz): Flicker caused by fluorescent lightning will
be automatically compensated.
ELC (maximum exposure time): The lightning control will be automatically
performed by adjusting shutter speed in the range of ELC.
• VMD (Video Motion Detector) with 4 programmable detection areas,
15 steps sensitivity level and 10 steps detection size
• Privacy Zone can mask up to 4 private areas, such as house
windows and entrances/exits.
• Camera title display: Up to 20 alphanumeric characters on the browser
• Alarm sources including 3 terminal input, VMD and Panasonic alarm
command can trigger actions such as SDXC/ SDHC/SD memory recording,
FTP image transfer, E-mail notification, Indication on browser, Alarm
terminal output, HTTP notification, and Panasonic protocol output.
• Full duplex bi-directional audio allows interactive communication
between camera site and monitoring site.
• JPEG image compression ratio can be changed by alarm so that
higher quality image can be provided.
• Prioritized stream control: One of the video streams can be prioritized
when multiple recorders or client PCs are accessing the camera so that
the recorder or the client PC can maintain the frame rate.
• SDXC/SDHC/SD Memory card slot for manual recording (H.264 / JPEG),
alarm recording (H.264 / JPEG) and backup upon network failure (JPEG)
• H.264 max. bit rate/client and Total bit rate control allows flexible
network traffic management. Frame rate priority mode controls bit
rate and compression ratio to provide the specified frame rate.
• Internet mode: H.264 images can be transmitted over HTTP protocol.
• Multi-language: English / Italian / French / German / Spanish /
Portuguese / Russian / Chinese / Japanese
• IPv4/IPv6 protocol supported
• Supports SSL, DDNS (viewnetcam, RFC2136)
• Still images (JPEG) can be viewed on mobile phones via Internet.
• IP66 rated water and dust resistant. Compatible with IEC60529
measurement standard,Type 4X(UL50), NEMA 4X compliant.
• Dehumidification device for use in various weather conditions
• Operating temperature –40 °C to +50 °C (–40 °F to 122 °F)
• Vandal resistant mechanism for high reliability
• “Railway applications – Electronics equipment used on rolling stock”
compatible with EN50155-T3, EN50121, ECE-R10, EN45545, EN50498
• Low profile design for discrete installation
• Onvif compliant model
*1 Compared with WV-NP502, reduction effect is decreased by object and image quality setting conditions
Standard Accessories
• Installation Guide ..........................1 pc.
• CD-ROM*1 .....................................1 pc.
• Code label*2 ...................................1 pc.
*1 The CD-ROM contains the operating
installations and installation guide (PDF).
*2 This label may be required for network
management. The network administrator shall
retain the code label.
The following is used during installation procedures:
• Camera attachment ......................1 pc.
• Base cover <SW458>....................1 pc.
• Mount bracket <SW458>...............1 pc.
• Installation template label <SW458MA>
...................................................... 1 pc.
• Waterproof tape ........................... 1 pc.
• Fixing screws (M4 x 8 mm) <SW458>
...................5 pcs. (of them, 1 for spare)
• 4P alarm cable ............................. 1 pc.
• 2P power cable ............................ 1 pc.
• Bit for tamperproof screw ............ 1 pc.
Optional Accessories
Ceiling Mount Bracket
Wall Mount Bracket
Mount Bracket
(Use with the WV-Q124
(suspension mount bracket)
to be able to install on a ceiling.)
(Use with the WV-Q124
(suspension mount bracket)
to be able to install on a wall.)
(Use when installing
the WV-SW458/SW458MA
using the WV-Q122A.)
WV-Q121B
WV-Q122A
WV-Q124
Specifications
Self return
Privacy Zone
VIQS
Camera Title (OSD)
Lens
Browser
GUI
Focal Length
Angular Field of View
Maximum Aperture Ratio
Focusing Range
Camera Control
Display Mode
Digital Zoom
Camera Title
Clock Display
Alarm Control
One Shot Capture
Audio
SD Memory Data Download
GUI/Setup Menu Language
System Log
Supported OS *2 *3
Supported Browser
Network
Network IF WV-SW458
WV-SW458MA
Image
2 M Panorama [16:9]/
Resolution 2 M Double
*4
Panorama [16:9]
1 M Panorama [16:9]/
1 M Double
Panorama [16:9]
Panorama + Quad PTZ/
Panorama + Single PTZ/
Double Panorama +
Quad PTZ/
Double Panorama +
Single PTZ
VGA Quad streams
3 M Fisheye [4:3]
1.3 M Fisheye [4:3]
Transmission Mode
Frame Rate
Bit Rate/Client
Image Quality
Refresh Interval
Transmission Type
Image Quality
JPEG
Refresh Interval
Transmission Type
Audio Compression
Audio Mode
Authentication for Audio
Total Bit Rate
IPv6: TCP/IP, UDP/IP, HTTP, HTTPS, FTP, SMTP, DNS, NTP, SNMP, DHCPv6, RTP, MLD, ICMP, ARP
Supported Protocol
H.264
IPv4: TCP/IP, UDP/IP, HTTP, HTTPS, RTSP, RTP, RTP/RTCP,FTP, SMTP, DHCP, DNS, DDNS, NTP, SNMP, UPnP, IGMP, ICMP, ARP
Alarm image transmission, FTP periodic transmission
(When the FTP transmission is failed, backup on an optional SD memory card is available.)
No. of Simultaneous Users Up to 14 users (Depends on network conditions)
FTP Client
Cellular Phone Compatibility
Mobile Terminal Compatibility
Alarm Source
Alarm Actions
Alarm
Alarm Log
Schedule
Microphone/Line Input
For microphone input
For line input
Audio Output
Input/
Output
General
External I/O Terminals
Mounting method
Safety/EMC Standard
Power Source and
Power Consumption
Ambient Operating Temperature
Ambient Operating Humidity
Water and Dust Resistance
Shock Resistance
Railway Application
Dimensions WV-SW458
Mass
(approx.)
Finish
WV-SW458MA
WV-SW458
WV-SW458MA
NTSC
PAL
H.264 recording: Manual REC / Alarm REC (Pre/Post) / Schedule REC
JPEG recording: Manual REC / Alarm REC (Post) / Backup upon network failure
Compatible SD (SDHC/SDXC) card: Panasonic 1 GB, 2 GB, 4 GB*, 8 GB*, 16 GB*, 32 GB*, 64 GB** model
*SDHC card, ** SDXC card (except miniSD card and microSD card)
JPEG image, AUX control (by access level)
iPad, iPhone, iPod touch (iOS 4.2.1 or later) AndroidTM mobile terminals
3 terminals input, VMD, Command alarm
SDXC/SDHC/SD memory recording, E-mail notification, Indication on browser,
FTP image transfer, Panasonic protocol output, HTTP notification
With SDXC/SDHC/SD memory card: 5,000 logs,
without SDXC/SDHC/SD memory card: 1,000 logs
Alarm / VMD / Access permission / H.264 recording
ø3.5 mm monaural mini jack, Input impedance: Approx. 2 kΩ
Applicable microphone: Plug-in power type, Supply voltage: 2.5 V ±0.5 V
Input level: Approx. –10 dBV
ø3.5 mm stereo mini jack (monaural output),
Output impedance: Approx. 600 Ω, Line level
ALARM IN 1, ALARM IN 2(ALARM OUT), ALARM IN 3(AUX OUT) (x1 for each)
Ceiling / Wall
UL (UL60950-1), FCC (Part15 ClassA), SW458
C-UL (CAN/CSA C22.2 No.60950-1), CE,IEC60950-1(EN55022 ClassB,EN55024)
SW458MA
DOC (ICES003 ClassA)
CE,IEC60950-1(EN55022 ClassA,EN55024)
DC12V, PoE (IEEE802.3af compliant) /
DC*12 V : 540 mA / 6.5 W / PoE 48 V: 125 mA / 6.0 W (Class 2 devices)
*FOR UL LISTED MODEL(S), ONLY CONNECT DC12 V CLASS 2 POWER SUPPLY.
-40 °C to +50 °C (-40 °F to 122 °F)
Less than 90 % (no condensation)
IP66, IEC60529 measuring standard compatible, Type 4X(UL50), NEMA 4X compliant*5
Compliant with 50 J (IEC 60068-2-75)/IK10 (IEC 62262)
EN50155-T3, EN50121, ECE-R10, EN45545, EN50498
Main body: ø154 mm x 50.5 mm (H) {ø6-1/16 inches x 2 inches (H)}
Including the mount bracket: ø164 mm x 88 mm (H) {ø6-15/32 inches x 3-15/32 inches (H)}
191.5 mm (W){7-17/32 inches (W)} (including projection of the base cover fixing screw)
ø154 mm x 50.5 mm (H) {ø6-1/16 inches x 2 inches (H)}
Approx. 1.1 kg {2.43 lbs} (including the camera attachment and the mountbracket)
Approx. 0.8 kg {1.76 lbs} (including the camera attachment)
Main body : Aluminum die cast, light gray
Dome section: Clear polycarbonate resin
*1 Converted value
*2 Refer to "Notes on Windows Vista® / Windows® 7 / Windows® 8 / Windows® 8.1" on the provided CD-ROM for further information about system
requirements for a PC and precautions when using Microsoft® Windows® 8.1 or Microsoft® Windows® 8 or Microsoft® Windows® 7 or
Microsoft® Windows Vista®.
*3 When using IPv6 for communication, use Microsoft® Windows® 8.1 or Microsoft® Windows® 8 or Microsoft® Windows® 7 or
Microsoft® Windows Vista®.
*4 Transmission for 2 streams can be individually set in the same compression method.
*5 Only when installation work specified in this book is properly performed and appropriate waterproof treatment is performed.
* When the camera is faced toward spot light or other bright lights and light reflecting objects, ghost image may appear.
Part Names and Functions
Dome Cover
Camera Fixing Screw
Enclosure
SD Memory Card Slot Cover
Network Cable
RJ-45 Connector (Female) <WV-SW458>
M12 Connector (Female) <WV-SW458MA>
Alarm Input/Output Cable
Power Cable (12 V DC)
Microphone/line Input Cable (White)
Audio Output Cable (Black)
Camera Attachment (Accessory)
Direction Marker For Installation
Mount Bracket (Accessory) <WV-SW458>
Cap For The Female Thread For The Conduit <WV-SW458>
Base Cover (Accessory) <WV-SW458>
SD Memory Card Slot Cover
SD Memory Card Slot
Initial Set Button
Access Indicator (Blinks When Accessing)
Link Indicator (Lit When Linking)
SD Memory Card Error Indicator
* This illustration represents WV-SW458,WV-SW458MA.
Appearance
Unit: mm
(inches)
8-ø12(5/16-ø15/32")
Mounting surface
85(3-11/32")
8-ø5(5/16-ø3/16")
46(1-13/16")
14.7(19/32")
42(1-21/32")
SR23.5
88(3-15/32")
Super Dynamic
Dynamic Range
Adaptive Black Stretch
AGC
Electronic Sensitivity UP
Day & Night (Electrical)
Digital Noise Reduction
Video Motion Detection
Auto mode
TV System
Network SDXC/SDHC/SD
Memory Card (Option)
85(3-11/32")
White Balance
Light Control Mode
Shutter Speed
NTSC
PAL
1/3 type MOS image sensor
Approx. 3.1 mega pixels
Progressive
4.51 mm (H) × 3.38 mm (V) {3/16 inches (H) x 1/8 inches (V)}
Color: 1.5 lx (F2.4, Auto slow shutter: Off (1/30s), Gain: On(High))
Color: 0.1 lx (F2.4, Auto slow shutter: Max. 16/30s, Gain: On(High)) *1
BW: 1.2 lx (F2.4, Auto slow shutter: Off (1/30s), Gain: On(High))
BW: 0.08 lx (F2.4, Auto slow shutter: Off (16/30s), Gain: On(High)) *1
AWC (2,000 - 10,000 K), ATW1 (2,700 - 6,000 K), ATW2 (2,000 - 6,000 K)
Indoor scene (50 Hz / 60 Hz) / ELC
With Super Dynamic On
ELC (1/30 s)
With Super Dynamic Off
ELC (1/30 s), ELC (3/100 s), ELC (3/120 s), ELC (2/100 s), ELC (2/120 s),ELC (1/100 s), ELC (1/120 s),
ELC (1/250 s), ELC (1/500 s), ELC (1/1,000 s),ELC (1/2,000 s), ELC (1/4,000 s), ELC (1/10,000 s)
On / Off
52 dB typ. (only when Super Dynamic : On)
On / Off (only when Super Dynamic : Off)
On (High) / On (Mid) / On (Low) / Off
Off (1/30 s), Max. 2/30 s, Max. 4/30 s, Max. 6/30 s, Max. 10/30 s, Max. 16/30 s
Off / Auto
High / Low
On / Off, 4 areas available
Auto pan/ Preset sequence
Auto mode can only be used when the image type is Quad PTZ or Single PTZ.
10 s/ 20 s/ 30 s/ 1 min/ 2 min/ 3 min/ 5 min/ 10 min/ 20 min/ 30 min/ 60 min
Self return can only be used when the image type is Quad PTZ or Single PTZ.
On / Off (up to 4 zones available)
On / Off (up to 2 areas available)
However, the VIQS function is not supported when "Quad PTZ", Single PTZ" or "Quad streams" are selected.
Up to 20 characters (alphanumeric characters, marks) , On/Off However, you can specify
characters to be displayed on each of the four screens when "Quad streams" is selected.
0.837 mm
Horizontal: 182 °, Vertical: 176 °
1 : 2.4 (Fixed)
0.3 m - ∞
Pan/Tilt/Digital Zoom, Preset, Auto Mode, Self Return, Fisheye Control, Brightness, AUX On / Off
Spot, Quad: Image from 16 cameras can be displayed in 4 different Quad
screens or 16 split screen (JPEG only). 20 characters camera title available.
1x, 2x, 4x controlled by browser GUI (Panorama, Double Panorama, Fisheye mode)
1x - 4x (Quad PTZ or Single PTZ mode)
Up to 20 alphanumeric characters
Time: 12H/24H, Date: 5 formats on the browser, Summer time (Manual)
Reset
A still picture will be displayed on a newly opened window.
Mic (Line) Input: On / Off Volume adjustment: Low / Middle / High
Audio Output : On / Off Volume adjustment: Low / Middle / High
Still or motion Images recorded in the SDXC/SDHC/SD memory card can be downloaded.
English, Italian, French, German, Spanish, Portuguese, Russian, Chinese, Japanese
Up to 100 (Internal), Up to 4,000 (SDXC/SDHC/SD memory when the recording format is set to JPEG.) error logs
Microsoft® Windows® 8.1, Microsoft® Windows® 8, Microsoft® Windows® 7,
Microsoft® Windows Vista®, Microsoft® Windows® XP SP3
Windows® Internet Explorer®11 (32 bit), Windows® Internet Explorer®10 (32 bit),
Windows® Internet Explorer® 9 (32 bit), Windows® Internet Explorer® 8 (32 bit),
Windows® Internet Explorer® 7 (32 bit), Microsoft® Internet Explorer® 6 SP3
10Base-T / 100Base-TX, RJ45 connector (female)
10Base-T / 100Base-TX, M12 connector (female)
H.264(1): 1920 x 1080 / 640 x 360 / 320 x 180, up to 30 fps
H.264(2): 640 x 360 / 320 x 180, up to 30 fps
JPEG : 1920 x 1080 / 640 x 360 / 320 x 180, up to 30 fps
H.264(1): 1280 x 720 / 640 x 360 / 320 x 180, up to 30 fps
H.264(2): 640 x 360 / 320 x 180, up to 30 fps
JPEG : 1280 x 720 / 640 x 360 / 320 x 180, up to 30 fps
• When using distribution of "Panorama" or "Double panorama"
H.264(1): 1920 x 1080 / 640 x 360 / 320 x 180, up to 15 fps
JPEG : 1920 x 1080 / 640 x 360 / 320 x 180, up to 15 fps
• When using distribution of "Quad PTZ" or "Single PTZ"
H.264(2): 1280 x 960 / 640 x 480 / 320 x 240, up to 15 fps
JPEG : 1280 x 960 / 640 x 480 / 320 x 240, up to 15 fps
Ch1-Ch4 640 x 480 max.30 fps
* Only for H.264 images.
* There are specification limitations such as the SD memory card function being unavailable.
H.264(1): 1280 x 960, up to 15 fps JPEG: 2048 x 1536, up to 15 fps
H.264(1): 1280 x 960 / 640 x 480 / 320 x 240, up to 30 fps
H.264(2): 640 x 480 / 320 x 240, up to 30 fps
JPEG : 1280 x 960 / 640 x 480 / 320 x 240, up to 30 fps
Constant bitrate / Framerate priority / Best effort / Advanced VBR
1 / 3 / 5 / 7.5 / 10 / 12 / 15 / 20 / 30 fps
64 / 128 / 256 / 384 / 512 / 768 / 1,024 / 1,536 / 2,048 / 3,072 / 4,096 / 8,192 / 10,240 / 12,288 / 14,336 kbps
Low / Normal / Fine
0.2 / 0.25 / 0.33 / 0.5 / 1 / 2 / 3 / 4 / 5 s
Unicast / Multicast
10 steps
0.1 fps - 30 fps
Pull / Push
G.726 (ADPCM) 32 kbps / 16 kbps, G.711 64 kbps
Off/ Mic (Line) input / Audio output / Interactive (Half duplex) / Interactive (Full duplex)
Level 1 only / Level 2 higher / All users
64 / 128 / 256 / 384 / 512 / 768 / 1,024 / 2,048 / 4,096 / 8,192 kbps / Unlimited
138(5-7/16")
TV System
Image Sensor
Camera
Effective Pixels
Scanning Mode
Scanning Area
Minimum Illumination
191.5(7-17/32")
191.5(7-17/32")
138(5-7/16")
* This illustration represents WV-SW458
31.3(1-7/32")
Trademarks and registered trademarks
– Microsoft, and Windows are registered trademarks of Microsoft Corporation in the U.S. and other countries.
– iPad, iPhone and iPod touch are registered trademarks of Apple Inc.
– Android is a trademark of Google Inc.
– UniPhier is a registered trademark of Panasonic Corporation.
– "MEGA Super Dynamic", "i-PRO SmartHD" logos are trademarks or registered trademarks of Panasonic Corporation.
– All other trademarks identified herein are the property of their respective owners.
– ONVIF and the ONVIF logo are trademarks of ONVIF Inc.
Important
– Safety Precaution: Carefully read the operating instructions and installation manual before using this product.
– Panasonic cannot be responsible for the performance of the network and/or other manufacturers'
products used on the network.
• Masses and dimensions are approximate.
• Specifications are subject to change without notice.
DISTRIBUTED BY:
http://security.panasonic.com
http://www.facebook.com/PanasonicNetworkCamera
(2A-099DA)
WV-SW 458 E
Super Dynamic Full HD
Dome Network Camera
WV-SF138
Full HD / 1,920 x1,080 H.264 Network Camera featuring Super Dynamic
Key Features
• Wide coverage : Horizontal: 100 °, Vertical: 81 °(3 megapixels [4:3])
• Low profile design for discrete installation
• 1080p HD images up to 30 fps
• 3.1 Megapixel high sensitivity MOS Sensor
• Super high resolution at Full HD/1,920 x 1,080 created by
3.1Megapixel high sensitivity MOS Sensor
• Multiple H.264 (High profile) streams and JPEG streams ensure
simultaneous real time monitoring and high resolution recording by
new “UniPhier®”, Panasonic’s proprietary System LSI platform.
• Full frame (Up to 30 fps) transmission at 1,920 x 1080 image size
• Super Dynamic and ABS (Adaptive Black Stretch) technologies deliver
128x wider dynamic range compared to conventional cameras.
• Face Super Dynamic Range technology ensures clear face image.
• High sensitivity with Day & Night (Electrical) function:1.2 lx (Color),
0.9 lx (B/W) at F2.2
• Digital Noise Reduction: 3D-DNR ensures noise reduction in various conditions.
• Progressive scan ensures clear images with less motion blur and no
tearing even when the subject is moving.
• Electronic sensitivity enhancement: Auto (Up to 16x) / OFF
• Selectable light control modes: Indoor scene (50 Hz) / Indoor scene
(60 Hz) / ELC (maximum exposure time)
Indoor scene (50 Hz/60Hz): Flicker caused by fluorescent lightning
will be automatically compensated.
ELC (maximum exposure time): The lightning control will be automatically
performed by adjusting shutter speed in the range of ELC.
• 3x extra zoom at 640 x 360 resolution
• 2x, 4x digital zoom controlled by browser
• VIQS (Variable Image Quality on Specified area) technology allows
the designated 2 areas to retain higher image quality while the
excluded area will have a decreased image quality, which enables
to use lower image file size and bit rate.
• Cropping function enables to provide whole image(1920 x 1080)
and the part image(640 x 480) simultaneously.
Up to 4 image capture areas can be specified, and it is also
possible to control the sequence.
• Fog compensation
• VMD (Video Motion Detection) with 4 programmable detection
areas, 15 steps sensitivity level and 10 steps detection size
• Privacy Zone can mask up to 2 private areas, such as house
windows and entrances/exits.
• Camera title display: Up to 20 alphanumeric characters on the browser
• Alarm sources including VMD and Panasonic alarm command can
trigger actions such as SDXC/SDHC/SD memory recording, FTP
image transfer, E-mail notification, Indication on browser, Alarm
terminal output, and Panasonic alarm protocol output.
• Built-in Microphone
• JPEG Image compression ratio can be changed by alarm so that
higher quality image can be provided.
• Prioritized stream control: One of the video streams can be prioritized
when multiple recorders or client PCs are accessing the camera so
that the recorder or the client PC can maintain the frame rate.
• SDXC/SDHC/SD Memory card slot for manual recording (H.264 /
JPEG), alarm recording (H.264 / JPEG) and backup upon network
failure (JPEG)
• H.264 max. bit rate/client and Total bit rate control allows flexible
network traffic management. Frame rate priority mode controls bit
rate and compression ratio to provide the specified frame rate.
• Internet mode: H.264 images can be transmitted over HTTP protocol.
• Multi-language: English / Italian / French / German / Spanish /
Russian / Chinese / Japanese
• IPv4/IPv6 protocol supported
• Supports SSL, DDNS (viewnetcam, RFC2136)
• Still images (JPEG) can be viewed on mobile phones via Internet.
• Onvif compliant model
Standard Accessories
• Installation Guide ..........................2 pc.
• Important Safety Instructions ........1 pc.
• CD-ROM*1 .....................................1 pc.
• Code Label*2 .................................1 pc.
• Lens adjuster .................................1 pc.
The following parts are used during installation procedures.
• Installation Template Label ...........1 pc.
*1 The CD-ROM contains the operating instructions and different kinds of tool software programs.
*2 This label may be required for network management. The network administrator shall retain the code label.
Optional Accessories
Smoke Dome Cover
WV-CW6SA
Specifications
Image Sensor
Effective Pixels
Scanning Mode
Scanning Area
Minimum Illumination
1/3 type MOS Sensor
Approx. 3.1 megapixels
Progressive scan
4.51 mm(H) x 3.38 mm(V) {11/64 inches (H) x 9/64 inches (V)}
Color: 1.2 lx, BW: 0.9 lx (F2.2, Auto slow shutter: Off (1/30s), Gain:On(High))
Color: 0.075 lx, BW 0.056 lx (F2.2, Auto slow shutter: Max. 16/30s,
Gain:On(High)) *1
White Balance
AWC (2,000 ~ 10,000 K), ATW1 (2,700 ~ 6,000 K), ATW2 (2,000 ~ 6,000 K)
Light Control Mode
Indoor scene (50 Hz/60 Hz)/ ELC
Shutter Speed
Max shutter: 1/30, 3/100, 3/120, 2/100, 2/120, 1/100, 1/120, 1/250,
1/500, 1/1,000, 1/2,000, 1/4,000, 1/10,000(only at Super Dynamic OFF)
Super Dynamic
ON / OFF
Face Super Dynamic
ON / OFF (Only at Super Dynamic: ON)
Adaptive Black Stretch
ON / OFF (Only at Super Dynamic: OFF)
Fog compensation
ON / OFF
AGC
ON (LOW, MID, HIGH) / OFF
Electronic Sensitivity UP OFF / Max. 2x (2/30 s), 4x (4/30 s), 6x (6/30 s), 10x (10/30 s), 16x (16/30 s)
Day & Night (electrical)
OFF / Auto
Digital Noise Reduction High / Low
Video Motion Detection ON / OFF, 4 areas available
Privacy Zone
ON / OFF (up to 2 zones available)
VIQS
ON / OFF(up to 2 zones available)
Camera Title (OSD)
Up to 20 characters (alphanumeric characters, marks), ON / OFF
Mirror Upside down
ON / OFF
Lens Distortion Conpensation 256 steps
Lens
Focal Length
1.95 mm {5/64 inches}
Zoom Ratio
1x / Extra Zoom 3x (2 megapixels at 640x360 resolution)
Angular Field of View
Horizontal: 100°
Vertical: 81° (3 megapixels [4:3])
Horizontal: 95°
Vertical: 62° (2/1.3 megapixels [16:9])
Horizontal: 84°
Vertical: 68° (1.3 megapixels [4:3])
Maximum Aperture Ratio 1 : 2.2
0.5 m ~ ∞
Focusing Range
F2.2
Aperture Range
Adjusting Angle
• Ceiling installation
Horizontal: -20° to +20° Vertical: -20° to +90°
• Wall installation
Horizontal: -80° to +80° Vertical: -90° to +20°
Brightness
Browser Camera Control
Display Mode
Spot, Quad: Image from 16 cameras can be displayed in 4 different Quad
GUI
screens or 16 split screen (JPEG only). 20 characters camera title available.
Digital Zoom
1x, 2x, 4x controlled by browser GUI
Camera Title
Up to 20 alphanumeric characters
Clock Display
Time: 12H/24H, Date: 5 formats on the browser, Summer time (Manual)
Alarm Control
Reset
One Shot Capture
A still picture will be displayed on a newly opened window.
Audio
Mic Input: ON / OFF Volume adjustment: Low / Middle / High
SD Memory Data Download Still or motion Images recorded in the SDXC/SDHC/SD memory
card can be downloaded.
GUI/Setup Menu Language English, Italian, French, German, Spanish, Russian, Chinese, Japanese
System Log
Up to 100 (Internal)
Up to 4,000 (SDXC/SDHC/SD memory when the recording
format is set to JPEG.) error logs
*2
*3
Supported OS
Microsoft® Windows® 8, Microsoft® Windows® 7, Microsoft® Windows Vista®,
Microsoft® Windows® XP SP3
Supported Browser
Windows® Internet Explorer® 10.0 (32 bit), Windows® Internet Explorer® 9.0 (32 bit),
Windows® Internet Explorer® 8.0 (32 bit),Windows® Internet Explorer® 7.0 (32 bit)
Network
Network IF
Image Capture Mode:
Image
Resolution 2 mega pixel [16:9]
Image Capture Mode:
1.3 mega pixel [16:9]
Image Capture Mode:
1.3 mega pixel [4:3]
Image Capture Mode:
3 mega pixel [4:3]
10Base-T / 100Base-TX, RJ-45 connector
H.264: 1,920 x 1,080 / 640 x 360 / 320 x 180, up to 30 fps
JPEG (MJPEG): 1,920 x 1,080 / 640 x 360 / 320 x 180, up to 30 fps
H.264: 1,280 x 720 / 640 x 360 / 320 x 180, up to 30 fps
JPEG (MJPEG): 1,280 x 720 / 640 x 360 / 320 x 180, up to 30 fps
H.264: 1,280 x 960 / VGA(640 x 480) / QVGA(320 x 240), up to 30 fps
JPEG (MJPEG): 1,280 x 960 / VGA(640 x 480) / QVGA(320 x 240), up to 30 fps
H.264: 1,280 x 960, up to 15 fps
JPEG (MJPEG): 2,048 x1,536, up to 15 fps
H.264*4 Transmission Mode Constant bitrate / Frame rate priority / Best effort /Advanced VBR
1 / 3 / 5 / 7.5 / 10 / 12 / 15 / 20 / 30 fps
Frame Rate
Constant bit rate/Best effort: 64 / 128 / 256 / 384 / 512 / 768 /
Bit Rate/Client
1,024 / 1,536 / 2,048 / 3,072 / 4,096 / 6,144 / 8,192 / 10,240 /
12,288 / 14,336 kbps
LOW / NORMAL / FINE
Image Quality
0.2 / 0.25 / 0.33 / 0.5 / 1 / 2 / 3 / 4 / 5 s
Refresh Interval
Transmission Type UNICAST / MULTICAST
10 steps
JPEG Image Quality
0.1 fps ~ 30 fps
Refresh Interval
Transmission Type PULL / PUSH
2 megapixels [16:9]
Cropping
H.264 640×360/ 320×180, Max. 30 fps
MJPEG 640×360/ 320×180, Max. 30 fps
1.3 megapixels [16:9]
H.264 640×360/ 320×180, Max. 30 fps
MJPEG 640×360/ 320×180, Max. 30 fps
1.3 megapixels [4:3]
H.264 VGA (640×480)/ QVGA (320×240), Max. 30 fps
MJPEG VGA (640×480)/ QVGA (320×240), Max. 30 fps
Network
Audio Compression
Audio Mode
Authentication for Audio
Total Bit Rate
Supported Protocol
FTP Client
No. of Simultaneous Users
SDXC/SDHC/SD
Memory Card (Option)
Alarm
Cellular Phone Compatibility
Mobile Terminal Compatibility
Alarm Source
Alarm Actions
Alarm Log
Schedule
Input/ Output Microphone
Safety/EMC Standard
General
Power Source and Power Consumption
Ambient Operating Temperature
Ambient Operating Humidity
Dimensions
Mass (approx.)
Finish
G.726 (ADPCM) 32 kbps / 16 kbps, G.711 64 kbps for transmitting,
AAC for audio recording and sound detection
OFF / Mic (Line) input / Audio output / Interactive (Half duplex) / Interactive (Full duplex)
Level 1 only / Level 2 higher / All users
64 / 128 / 256 / 384 / 512 / 768 / 1,024 / 2,048 / 4,096 / 8,192 kbps / Unlimited
IPv6: TCP/IP, UDP/IP, HTTP, HTTPS, RTP, FTP, SMTP, DNS, NTP, SNMP, DHCPv6, MLD, ICMP, ARP
IPv4: TCP/IP, UDP/IP, HTTP, HTTPS, RTSP, RTP, RTP/RTCP,FTP, SMTP, DHCP, DNS, DDNS, NTP,
SNMP, UPnP, IGMP, ICMP, ARP
Alarm image transmission, FTP periodic transmission
(When the FTP transmission is failed, backup on an optional SDXC/SDHC/SD memory card is available. )
Up to 14 users (Depends on network conditions)
H.264 recording (Audio recording is enable): Manual REC / Alarm REC (Pre/Post) / Schedule REC
JPEG recording: Manual REC / Alarm REC (Pre/Post) / Backup upon network failure Compatible
SD (SDHC/SDXC) card: Panasonic 2 GB, 4 GB*, 8 GB*, 16 GB*, 32 GB*, 64GB** model
*SDHC card, ** SDXC card (except miniSD card and microSD card)
JPEG image
iPad, iPhone, iPod touch (iOS 4.2.1 or later), AndroidTM mobile terminals
VMD, Command alarm, Sound detection
SDXC/SDHC/SD memory recording, E-mail notification,
Indication on browser, FTP image transfer, Panasonic protocol output
With SDXC/SDHC/SD memory card: 5,000 logs,
without SDXC/SDHC/SD memory card: 1,000 logs
Alarm / VMD / Access permission / H.264 recording / Sound detection
Built-in microphone
<Safety>
UL (UL60950-1), C-UL (CAN/CSA C22.2 No.60950-1), CE, IEC60950-1
<EMC>
FCC Part15 Class A, ICES-003 Class A, EN55022 Class B, EN55024
PoE (IEEE802.3af compliant) / PoE 48 V: 110 mA (Class 2 device)
0 °C to +40 °C {32 °F to 104 °F}
Less than 90 % (no condensation)
ø104 mm x 47 (H) mm {ø4-3/32 inches x 1-27/32 inches (H)}
Approx. 260 g { 0.57 lbs}
Main body: ABS resin, sail white
Dome cover: Clear polycarbonate resin
*1 Converted value
*2 Refer to "Notes on Windows Vista® / Windows® 7 / Windows® 8" on the provided CD-ROM for
further information about system requirements for a PC and precautions when using Microsoft®
Windows® 8 or Microsoft® Windows® 7 or Microsoft® Windows Vista®.
*3 When using IPv6 for communication, use Microsoft® Windows® 8 or Microsoft® Windows® 7 or
Microsoft® Windows Vista®.
*4 Transmission for 2 streams can be individually set in the same compression method.
Part Names and Functions
Rear View
Front View
Enclosure
Dome Cover
SD Memory Card Slot
Network Cable
Lens
Initial Set Button
SD Memory Card Error Indicator
(lit when data cannot be saved)
Access Indicator (lit when accessing)
Link Indicator (lit when linking)
Appearance
ø104 (4-3/32")
Unit: mm (inches)
47
(1-27/32")
Camera
Trademarks and registered trademarks
– Microsoft, and Windows are registered trademarks of Microsoft Corporation in the U.S. and other countries.
– iPad, iPhone and iPod touch are registered trademarks of Apple Inc.
– ONVIF and the ONVIF logo are trademarks of ONVIF Inc.
– "MEGA Super Dynamic", and "i-PRO SmartHD" logos are trademarks or registered trademarks of Panasonic Corporation.
Important
– Safety Precaution: Carefully read the operating instructions and installation manual before using this product.
– Panasonic cannot be responsible for the performance of the network and/or other manufacturers'
products used on the network.
• Masses and dimensions are approximate.
• Specifications are subject to change without notice.
• These products may be subject to
export control regulations.
DISTRIBUTED BY:
http://security.panasonic.com
http://www.facebook.com/PanasonicNetworkCamera
Printed in Japan (2A-109AA)
Milestone CARE™
Eine vollständige Sammlung an betrieblichen
Pflege- und Support-Diensten für Unternehmen
mit Überwachungsprodukten von Milestone.
Flühmann AG : Milestone Gold Partner
MILESTONE
CARE™
KEEP YOUR
ENGINE
RUNNING
DAS MÖGLICHE
BEGINNT
HIER
Milestone CARE™
Siegen ist
Teamsache
Milestone Care ist eine vollständige Sammlung an betrieblichen Pflegeund Support-Diensten zur Ergänzung Ihres Produkts. Milestone Care
umfasst vier speziell entwickelte Servicepakete, mit deren Hilfe Ihr
Unternehmen genau das Maß an Sicherheit erhält, das es benötigt.
Lösungen für heute wie auch für morgen.
Milestone Care dient als Ergänzung des
Supports, den Sie von Milestones breit
aufgestelltem Netzwerk an professionellen
Vertriebspartnern und Integratoren erhalten.
Dies umfasst vier verschiedene ServiceAngebote – damit Sie ganz individuell
genau das richtige Maß an Sicherheit für
die Anforderungen Ihres Unternehmens
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und Updates/Upgrades sowie auf die
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Milestone steht Ihnen als tatkräftiger Partner
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Milestone Care bietet umfassenden Schutz
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Jetzt umblättern und entdecken, welche
Lösung am besten zu Ihrem Unternehmen
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Online
e-Care
Portal
Jährliche Gebühr
$
$
e-Learning
$
Chat-Support
Milestone Care Elite
Milestone Care Premium
$
Milestone Care $$$$
Milestone Care Plus
$
Milestone Care Basic
$
$
Kostenfrei
Ihre
betriebliche Leistung
sicherstellen
$
Wissensbasis
User-Forum
Upgrades/
Updates
Schutz Ihrer
Investition
OnlineServiceleistungen
Zugang zu
Service Releases
Zugang zu neuen
Gerätetreiberpaketen
Eintauschprämie für
Software-Produkte
Zugang zu
neuen Versionen
30%
100%
100%
$
Customer Dashboard
(Kunden-Statusübersicht)
Technischer Support 24/7*
Lokalisierter Support
Priorisiertes Management
Problemlösung
Garantierte
Antwortzeiten
Garantierte
Lösungszeiten
Technical
Account Manager
Liste mit bekannten
Problemstellungen
ilestone Care Plus ist für die abgedeckten Produkte
M
erforderlich.
*) T
echnischen Support für Endkunden erhalten Sie für Milestone
Care Basic und Milestone Care Plus über Milestone Partner
100%
Ihre Investition schützen
Risiken minimieren
Milestone CARE Basic
Milestone Care Basic bietet Unternehmen die
Möglichkeit, besonders schnell und mühelos die
am häufigsten auftretenden Fragen zu beantworten.
$
Ein grundlegender Service,
der alles andere als bloß die
Grundlagen abdeckt
Unser oberstes Ziel ist es, Ihnen eine besonders
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Alle Produkte von Milestone werden von einer
umfassenden Selbsthilfe-Erfahrung rund um eine
Online-Umgebung mit hilfreichen Online-Guides, ChatAssistance, einem User-Forum zum Austausch von Best
Practices und Vielem mehr begleitet.
Kostenlos
Online e-Care Portal: eine Suchplattform
mit müheloser Bedienung, Chat-Support,
Selbsthilferatgebern, Video-Anleitungen und
einer Wissensbasis
User-Forum: Online-Gemeinschaft, in der Sie
Lösungen und Best Practices finden und mit
Milestone Usern aus aller Welt teilen können
Fortlaufend aktualisierte Systeme:
kostenfreier Sofort-Zugang zu allen
Videomanagementsoftware-Angeboten, AddOn-Software- und Client-Service-Releases sowie
zu Gerätetreiberpaketen
Eintausch-Richtlinie: 30 % Gutschrift auf Ihr
aktuelles Milestone Softwareprodukt, wenn Sie
auf ein neueres oder umfassenderes Milestone
Produkt umsteigen
Milestone CARE Plus
Die Vorteile von Milestone Care Plus kommen
in der Regel am besten bei wachsenden
und dynamischen Unternehmen zum Vorschein, darunter stationäre Handelsbetriebe
und Bildungseinrichtungen.
$
Damit Ihr Unternehmen rund
um die Uhr geschützt ist
Mit Milestone Care Plus können Sie die beste Lösung für
heute, wie auch für die Zukunft auswählen. Da Milestone die
Funktionalität seiner Produkte in regelmäßigen Abständen
erweitert, können Sie mit Milestone Care Plus Ihre
ursprüngliche Investition schützen und zugleich das Beste aus
jeder Innovation herausholen.
Jährliche Gebühr
Kostenfreier Zugang zu den neuesten
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die Vorteile künftiger Innovationen vollends
auskosten können
Einzigartige Eintausch-Richtlinie: Genießen Sie
100 % Gutschrift auf Ihr aktuelles Milestone
Softwareprodukt, wenn Sie auf ein neueres
oder umfassenderes Milestone Produkt
umsteigen
Milestone Care Plus beinhaltet das Milestone
Customer Dashboard (Kunden-Statusübersicht)
– eine umfassende Statusübersicht über die
Performance Ihrer Installation, mit deren Hilfe
Ihr Vertriebspartner den fortlaufenden Betrieb
Ihres Systems sicherstellen kann
Wenn sich die Anforderungen
Ihres Unternehmens ändern, ist es
definitiv Zeit für ein Upgrade.
Milestone Care Plus deckt alle Vorteile von
Milestone Care Basic ab
Milestone CARE Premium
Milestone Care Premium richtet sich insbesondere an große Unternehmen, darunter Flughäfen und ähnliche Einrichtungen mit geschäftskritischen Installationen.
$
Erstklassiger Service
24/7/365
Milestone Care Premium ist ideal für größere
Unternehmen mit Hochsicherheitsanlagen, die zur
Unterstützung bei zeitkritischen Herausforderungen
direkten Zugang zu dem Milestone Support Team
benötigen.
Jährliche Gebühr
Direkter technischer Support via E-Mail und
Telefon an 365 Tagen im Jahr – rund um die Uhr
Priorisierter technischer Support via E-Mail
und Telefon, um kritische Problemstellungen
mit besonderer Sorgfalt und Dringlichkeit zu
bearbeiten
Service-Vereinbarung mit garantierten
Antwortzeiten zur sofortigen Behebung
sämtlicher potentieller Problemstellungen mit
minimaler Unterbrechung
Dank des lokalisierten Supports können Sie
mit Milestone Experten in Ihrer bevorzugten
Sprache kommunizieren und somit
Missverständnissen vorbeugen
Milestone Care Premium ist die ideale
Lösung für Kunden, die erstklassigen
Support wünschen und stets die neuesten
Entwicklungen von Milestone genießen
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F ür Milestone Care Premium ist
Milestone Care Plus Voraussetzung
Milestone CARE Elite
Milestone Care Elite eignet sich ideal für Betreiber von missionskritischen Videoüberwachungsinstallationen, darunter zentrale Überwachungsstationen und Sicherheitsfirmen.
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Jährliche Gebühr
Werden auch Sie Teil der Elite.
Maßgeschneidert für
die Anforderungen Ihres
Unternehmens
Ein bestens ausgebildeter Milestone Technical
Account Manager ist speziell für Sie da und
steht Ihnen mit umfassendem technischen
Wissen tatkräftig bei der Überwachung der
Auflösungsperformance bei jedem gemeldet
Fall zur Seite
Als individuell anpassbares High-EndServiceangebot für Kunden, die missionskritische
Videoüberwachungsanlagen betreiben, bietet
Milestone Care Elite direkten, personalisierten und
priorisierten technischen Support.
Priorisierter technischer Support via E-Mail und
Telefon, um kritische Problemstellungen mit
besonderer Dringlichkeit zu bearbeiten
Milestone Care Elite bietet Unternehmen
erstklassige Möglichkeiten zur
Individualisierung – für maßgeschneiderte
Lösungen für Ihre ganz spezifischen
Anforderungen.
Zugang zu Milestones Datenbank an
bekannten Problemstellungen zur proaktiven
Pflege Ihres Systems
Compliance mit höchsten SupportAnforderungen, darunter kontinuierlicher
Betrieb und minimale Ausfallzeiten des
Systems
Milestone
Care Elite deckt alle Vorteile
von Milestone Care Premium ab und setzt
Milestone Care Plus voraus
MILESTONE WELTWEIT
• Milestone Systems Deutschland
• Milestone Systems Bulgaria
• Milestone Systems Korea
• Milestone Systems India
Tel.: + 49 2102 30768-900
Tel.: + 35 92 4426172
Tel.: + 82 2 2015 7781
Tel.: + 919740608024
• Milestone Systems Frankreich
• Milestone Systems Russia
• Milestone Systems China
• Milestone Systems UAE
Tel.: + 33 1 75 61 06 30
Tel.: + 7 499 677 24 16
Tel.: + 86 (21) 5179 8595
Tel.: + 97 14 3641380
• Milestone Italia S.r.l.
• Milestone Incubation Center, US
Tel: + 1 877 350 1101
• Milestone UK & Ireland
• Milestone Sistemas do Brasil
Tel.: + 44 (0) 1332 869380
Tel.: + 55 (11) 21374421
• Milestone Systems Singapore
• Milestone Systems Australia
Tel.: + 65 6225 2686
Tel.: + 61 3 9016 7877
• Milestone Systems Saudi Arabia
Tel: + 966-544333133
• Milestone Spain S.L.
• Milestone Systems Mexico
• Milestone Systems Japan
Tel.: + 34 669 483 312
Tel.: + 52 (55) 5208-2854
Tel.: + 81 (0)3-6860-8462
Unternehmen sind stets auf der Suche nach langfristigen Lösungen mit
einer langfristigen Zusammenarbeit mit dem jeweiligen Dienstleister.
Mit mehr als 100.000 Anlagen weltweit ist voller Einsatz und erstklassiger
Kundenservice bei Milestone untrennbar mit allen Produkten verknüpft.
Unternehmen jeglicher Größe können den Support und die Sicherheit eines
starken Partners mit einem breit aufgestellten Netzwerk an Experten
genießen.
Mit anderen Worten... Es gibt keine Grenzen, sondern nur mehr Möglichkeiten.
Mit über 3500 Integrationspartnern, 19 Büros
weltweit und Vertretungen in über 100 Ländern stellt
Milestone eine angenehme sichere Kundenerfahrung
sicher, die garantiert ins Schwarze trifft! Weitere
Informationen erhalten Sie unter
milestonesys.com/milestone-care
• Milestone Systems South Africa
Tel.: + 27 76 811 7495
DAS MÖGLICHE
BEGINNT
HIER
Milestone Systems Zentrale, DK
Tel.: +45 88 300 300
Allgemeine Anfragen
[email protected]
Milestone Systems, US
Tel.: +1 503 350 1100
Vertriebsanfragen
[email protected]
Care brochure - German 10.06.2015
Tel.: + 02 4979 2717
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