OpenScape Web Client
OpenScape Web Client
Logging on
Invoke the internet address of the Web
Client in the web browser.
The
of the
opens.
Enter the User name, Domain (if
required) and Password.
Click on OK.
The
workspace opens.
As a rule you need to log on again if you have
not used the Web Client for 30 days or are
logged off.
Configuring the Workspace
How to configure the workspace views or select
a view already defined:
Select menu > Homepage in the main menu.
Select the desired view via Select
Perspective (Perspective 1...5).
Create the desired function windows in the
view.
Click on Save.
Click on Close Editing.
Setting your own Presence
Status
How to set the individual presence status:
Click on 5
/ 5a in the main
menu.
Select the appropriate presence status from
the list.
25 Available
Unavailable
Do not disturb
Be right back
Busy
In a meeting
26
27
28
The
now with the set view.
29
30
The set presence status is displayed on the side
of the system users who may see your presence
status.
Changing the Password
Logging off
How to change the password for logging on to
the OpenScape UC Application system:
Log on to the OpenScape UC Application
system.
Select menu > Change Password in the
main menu.
Enter the Old Password.
Enter the New Password.
Confirm the new password in the Repeat
new Password field.
Click on OK.
The password has been changed.
How to control the display of your presence
status on the other OpenScape UC Application
users' side is outlined in the manual OpenScape
Web Client manual.
OpenScape Web Client
Setting the preferred Device
How to set or modify the device for in or outgoing
calls:
Click on 4
/ 4a
in the main
menu.
Select the desired device.
Different devices can be assigned for incoming
or outgoing calls.
You can use a named device list* for incoming
calls only.
Depending on the preferred device currently
used, the device combo box in the main menu
displays one of the following icons:
31 Office phone (phone number assigned
by the administrator)
32 User-defined device
33 User-defined named device list
34 Several devices have been selected for
incoming and outgoing calls
*
At a HiPath 4000, no named device lists can be configured or selected as
preferred device.
Adding a Device
How to add a device to the list of preferred
devices:
Click in the main menu on menu >
General.
Switch to the Common > Devices tab.
Click on New.
Enter Name and Phone number.
Perform redirection timeout settings or keep
the default setting.
Click on OK.
The device appears in the list of preferred
devices.
Click on OK.
The General settings dialog closes. You can
select the new device via the device display in
the main menu.
Adding a Named Device List
How to add a named device list to the list of
preferred devices:
Click in the main menu on menu >
General....
Switch to the Common > Named device list
tab.
Click on New.
A New named device list is added to the list of
named device lists.
Click on New named device list.
Enter the desired name.
Confirm the entry with the return key.
Click on Add.
Select the desired devices from the preferred
devices list.
Click on Add.
Specify the priority of every selected device
within the named device list via 5 and 5 .
The first device in the named device list has
top priority.
Click on OK.
The General settings dialog closes. You can
select the named device list via the device
display in the main menu.
3
4
OpenScape Web Client
Using Team Features
How to use the team features:
Click on the Team View tab in the tab bar
under the main menu.
The Team View function window is displayed.
Select a team from the Select team combo
box.
The team members are listed with Name,
Number, Presence status and Telephone
status (if permitted by the member) in the Team
View window. – Available features:
7 – Find OpenScape UC Application users
and integrate them in the team**.
55 or 51 – Appoint selected team member
team administrator or vice versa**.
47 – Remove members from the team***.
45 – Open the management dialog for
specifying new teams and administering
existing ones***.
38 – Display journal of the selected member
(if permitted by the member).
How to allow or disallow displaying your
telephone status and your journal is described in
the OpenScape Web Client manual.
How to add a new contact:
Click on 1 in the main menu.
The Pearl menu is displayed.
Select View > Contacts.
Click in the Contacts function window on .
Enter the contact data.
Click on OK.
The new contact is integrated in the contact list.
7
Calling a Contact
How to call a contact from the contact list:
Click on 1 in the main menu.
The Pearl menu is displayed.
Select View > Contacts.
Click in the row of the desired contact entry
on 8 , 13 or 1 .
If 9 , 1 or 18 select the desired phone
number.
The connection is set up and displayed in the
Call Control.
7
2
Meaning of the telephone status icons:
13 , 12
**
***
Team creators only
Team administrators only
Picking up an incoming Team
Call
Creating a Contact
8
,
17
9
, 18
Busy
Ready to make/take calls
No status information available
A team call for another team partner from your
team is indicated to you in the Call Control as
Incoming Team-Call of: <phone number of
the team member>.
How to pick up such a call:
Click on 2 in the Call Control.
Dialing a Phone Number
How to dial any phone number:
Enter the phone number in the <Name or
Number> input field of the main menu.
Click on 8 in the main menu.
The connection is set up and displayed in the
Call Control, which opens automatically.
OpenScape Web Client
Calling a Contact from a Directory
How to find a contact in a directory and call him/
her:
Click on 1 in the main menu.
The Pearl menu is displayed.
Select View > Directory Search.
Enter the search criteria in the Directory
Search function window.
Click on Search (10 ).
Enable 1 of the desired search result. If 1
select the desired phone number.
The connection is set up and displayed in the
Call Control, which opens automatically.
7
8
Setting Tell-Me-When ****
How to activate the Tell-Me-When feature for a
contact:
Click on 1 in the main menu.
The Pearl menu is displayed.
Select View > Contacts.
Select the desired contact.
Click on 4 .
Select Set Tell-Me-When .
Set the desired option under When Changes
to.
Select the desired option under Action.
Define the desired timeout under Expires in.
Click on OK.
2
How to display a list of all missed calls:
Click on 1 in the main menu.
The Pearl menu is displayed.
Select Status Information > Missed Calls.
The Missed Calls window opens. It contains
missed calls only ( ).
6
8
Requesting a Callback
How to request a callback from an internal
subscriber who is busy or does not answer the
phone:
Click on 5 in the Call Control.
The callback function is active. A confirmation
announcement is played. The connection closes
automatically.
Displaying missed Calls
Deleting Tell-Me-When ****
How to deactivate the Tell-Me-When feature for
a contact:
Click on 1 in the main menu.
The Pearl menu is displayed.
Select View > Contacts.
Select the contact for whom Tell-Me-When is
active.
Click on 4 .
Select Delete Tell-Me-When .
8
Transferring a Call
How to transfer an incoming or active call to
another device or subscriber:
Click on 1 in the Call Control.
For transferring a call to another device select:
Handover to 1 .
Select a device.
For transferring a call to a subscriber:
Enter the phone number of the subscriber in
the input field of the Redirecting call dialog.
Click on Transfer to 2 .
4
9
0
****
Applicable for OpenScape UC Application users only
OpenScape Web Client
Consultation
How to consult a subscriber during an active call:
In the Call Control, enter the phone number
of the desired subscriber in the New Call
input field.
Click on 8 to the right of the New Call field.
The connection to the original conversational
partner is automatically held. Parallel to this, the
connection to the consultation call subscriber is
set up.
Controlling a Consultation Call
During a consultation call, the following options
are available in the Call Control to control the
held call:
2 Toggle between held and active call
22 Connect held and consulted subscriber
35 Start a Merge Calls conference
Activating a Call Forwarding
How to activate a call forwarding:
Click in the main menu on menu > General >
Common tab > Forwarding tab.
Select the device to which all incoming calls
are routed via the Preferred device combo
box. The caller cannot see the call
forwarding.
or
Use the Forward calls to combo box to
select the device to which all incoming calls
are to be routed. The forwarding destination
is displayed to the caller.
Sending an E-mail
How to send an e-mail to a contact who can be
reached via his/her e-mail address:
Click on 1 in the main menu.
The Pearl menu is displayed.
Select View > Contacts.
Click in the Contacts function window on 15
of the desired contact. The default-set e-mail
program starts.
Enter your message text and send the e-mail
as usual.
Deactivating a Call Forwarding
How to deactivate an active call forwarding:
Click in the main menu on menu > General >
Common tab > Forwarding tab.
Select the Not activated option in the
Preferred device or Forward calls to
combo box.
Starting a Chat ****
How to start a new chat:
Click on 1 in the main menu.
The Pearl menu is displayed.
Select View > Contacts.
Click in the Contacts function window on 16,
4 or 5 of the contact entry. The Instant
Messaging function window appears.
Enter the message text in the bottom area.
Click on Send.
The sent text and the reply are displayed in the
top area.
9
****
0
Applicable for OpenScape UC Application users only
OpenScape Web Client
Playing Voicemails
How to play a newly arrived voicemail:
Click on 1 in the main menu.
The Pearl menu is displayed.
Select Status Information > Voicemail.
Select the desired voicemail in the Voicemail
Box function window.
Click on 24 for this voicemail.
Select the desired playback type in the
voicemail player.
The selected voicemail is played back.
Starting an Ad-hoc Web
Conference
How to start an ad-hoc web conference:
Click on 1 in the main menu.
The Pearl menu is displayed.
Select View > Contacts.
Select the desired participants in the
Contacts function window and click on 35 .
Enter the conference Name and click on
Start.
The voice conference connection is set up. The
Call Control function window opens.
Click on 4 in the Call Control.
Click on Run in the File Download dialog.
Confirm the security prompt with Run.
The connection to the web conference server is
set up.
6
Starting an Ad-hoc Conference
How to initiate an ad-hoc conference:
Click on 1 in the main menu.
The Pearl menu is displayed.
Select View > Contacts.
Select all desired participants in the
Contacts function window.
Click on 3 .
Enter the conference Name.
Click on Start.
All participants are called and connected to the
conference.
5
Starting/creating a Meet Me
Conference
How to create and start a Meet Me conference:
Click on 1 in the main menu.
The Pearl menu is displayed.
Select View > Conferences.
In the Conferences function window click on
3 .
Enter the conference Name.
Add participants.
Select Open Conference if all participants
are to have the same status (no moderator).
This option must be inactive for a moderated
conference.
Select Video conference to prepare the
conference as video conference.
Select Web conference if a web session
shall be started in addition to the audio
conference.
Click on OK.
The data for joining the conference is
automatically created and sent to all participants
by e-mail.
The invited participants can see the conference
in the conferences window.
Click on 2 .
Select Join to Conference.
The Meet Me conference starts.
7
3
OpenScape Web Client
Starting a Meet Me Web
Conference
How to start a Meet Me web conference:
Click on 1 in the main menu.
The Pearl menu is displayed.
Select View > Conferences.
Click in the Conferences function window on
23 in the row of the desired conference entry.
Select Join to Conference.
The voice conference connection is set up and
the Call Control function window opens.
Click on 3 in the Call Control.
Click on Run in the File Download dialog.
Confirm the security prompt with Run.
The connection to the web conference server is
set up.
6
Controlling a Conference
Options to control a conference in the Call
Control:
36
Start web conference
40
Unlock conference
41
Lock conference for further dial-ins
42
Mute conference or participant
43
Unmute conference or participant
14
Change device (resume conference)
11
Leave conference
46
End conference****
17
Add participant
****
Applicable for OpenScape UC Application users only
The information provided in this document contains merely general descriptions or characteristics of performance which in case of
actual use do not always apply as
described or which may change as a result of further development of the products.
An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract.
Availability and technical specifications are subject to change without notice.
Unify, OpenScape, OpenStage and HiPath are registered trademarks of Unify GmbH & Co. KG. All other company, brand, product and
service names are trademarks or registered trademarks of their respective holders.
OpenScape UC Application V7
Copyright © Unify GmbH & Co. KG 12/2013
Hofmannstr. 51, D-81379 Munich/Germany
All rights reserved
Reference No.: A31003-S5070-U110-4-7619
unify.com
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