Discovery Guide An Overview of Infor’s Strategy & Solution Offerings Infor Discovery Guide | 1 Inside 05 Enterprise Release 29 Technology Platform 30 Infor Business Intelligence & Analytics 37 Infor ION 42 Infor Ming.le™ 48 Infor Mongoose 53 Infor CloudSuite™ iNDUSTRY cLOUDSUITES 60 Aerospace & Defense 62 Automotive 64 Fashion 68 Food & Beverage 71 Healthcare 73 Hospitality 75 Industrial bUSINESS cLOUDSUITES 78 Business 81 Corporate 83 HCM Infor Discovery Guide | 2 86 Core Application Portfolio Enterprise Resource Planning 87 Infor CloudSuite Industrial (SyteLine) 91 LN 96 LX 100 M3 110 System21 Business Applications 139 C ustomer & Marketing Management 143 D ynamic Enterprise Performance Management 148 Infor Risk and Compliance 152 Enterprise Asset Management 157 Configure Price Quote 161 Product Lifecycle Management 173 Supply Chain Management 114 VISUAL Human Capital Management 118 XA 178 Global HR/Human Resource Management & Talent Management Financial management solutions 124 Expense Management 128 Lawson 133 SunSystems 182 HR Service Delivery 184 Learning Management 187 Talent Science 189 Workforce Management 193 Industry Solutions 194 Distribution 197 Healthcare 202 Hospitality 205 Public Sector Infor Discovery Guide | 3 “ The lightweight, easy to install and configure Infor ION produced a quick return on investment.” John Vaughan Pride Industries Enterprise Release Infor Discovery Guide | 4 Enterprise Release Faster, more collaborative, and easier to use. Enterprise Release Infor Discovery Guide | 5 The Infor Technology Platform Cloud, mobile, and science combine to help companies operate seamlessly, automatically, and intelligently—anywhere in the world. The 10x release of Infor’s enterprise technology platform delivers major enhancements across Infor’s core product lines, including expanded industry functionality and innovative new capabilities such as social, mobile, and more advanced analytics. These solutions work together to power industry-specific business processes end-to-end, enabled through Infor’s purpose-built ION® middleware platform. New to Infor’s portfolio are industry-driven suites that offer fully integrated sets of solutions deployed securely in the cloud. Designed to meet unique industry needs out-of-the box, these Infor CloudSuite™ solutions enable you to focus on your core business operations, rather than on keeping systems operational and optimized. In partnership with Amazon® Web Services (AWS), the Infor CloudSuite team now offers over 30 applications and suites in the cloud, including end-to-end suites for the aerospace & defense, automotive, industrial manufacturing, food & beverage, fashion, and hospitality industries, with more to be released throughout 2015. In addition, two general business management suites are also now available—Infor CloudSuite Corporate and Infor CloudSuite Business—both with functionality to manage all back office operations, such as financials, human resources, procurement, and more. The result for customers is more complete solutions that are faster, more collaborative, and easier to use. Enterprise Release Infor Discovery Guide | 6 Infor Momentum Roadmap 2004 2011 2012 Founded in 2004 with a mission of deeper industry specialization Infor Industry Teams Infor 10 Hook & Loop Expert teams assigned by industry Next Generation Enterprise Suite In-house design firm to create beautiful user experiences • Common platforms for social, mobile, analytics, and integration • Integration across all products and applications • Global capabilities and industry-specific functionality 2013 2014 2016 Infor 10x Infor CloudSuite Infor Dynamic Science Labs Infor Xi Social collaboration and cloud capabilities Industry-specific software bundles deployed securely in the cloud Analytics that empower the enterprise Open source functionality and mobile-first design • Infor Ming.le™ social collaboration platform and SoHo user interface • In-context capabilities for every solution and role-based dashboards •C entralized reporting, mobility, and analytics through a common platform • Support for open sources (Postgres Plus, Linux); single set of APIs •C loud service through Amazon® Web Services • Modern cloud with auto-scaling for better economics • Infor Customer Upgrade Program V ision Science-powered business • Machine-to-machine (M2M) solutions • Workforce Management for healthcare •P rice and performance optimization Enterprise Release Infor Discovery Guide | 7 What’s New? Expanded and enhanced solutions Infor crm key benefits Your customer relationships are essential to your success. Infor CRM is an award-winning CRM solution that delivers a complete view of customer interactions across your sales, marketing, customer service, and support teams, so they can collaborate effectively and respond promptly and knowledgably to sales opportunities and customer inquiries—both in the Get a complete view of customer interactions office and in the field. Rich customer profiles and sales productivity tools in Infor CRM help users identify opportunities and streamline sales activities, while sales management tools, analytics, and proactive alerts drive accurate forecasting, informed decision-making, and effective team and territory Identify opportunities and respond proactively management. Best-practice process automation in Infor CRM accelerates your strategic advantage by recommending and performing winning actions that drive results. Infor CRM is designed to deliver cost-effective, purpose-built solutions Deploy in the cloud, on-premise, and via mobile applications for the mobile world and is available in the cloud, on-premise, and via mobile applications. Cloudsuite key benefits With enhanced cloud capabilities, Infor 10x helps you navigate a continuously shifting business environment. Say good-bye to the burdens of an old-fashioned data center. 10x solutions are deployed on a secure Reduce Costs and reliable cloud infrastructure supported by the industry’s leading cloud hosting provider—Amazon Web Services. This means you can reduce costs, stay forever current, and scale more effectively—and enjoy the same level of security and economies of scale as the US federal government. Stay forever current Your company can manage a unified system with a level of speed and ease that was never before possible. Scale more effectively Enterprise Release Infor Discovery Guide | 8 What’s New? cont’d Expanded and enhanced solutions key benefits Dynamic science labs At MIT’s Cambridge campus, Infor has assembled a team of software luminaries with decades of expertise in identifying organizational bottlenecks and finding innovative solutions to the toughest problems modern businesses face. We call this team Infor Dynamic Science Labs. And their work is paying off. Be agile, support growth and change Infor applications use the predictive power of science to optimize all aspects of your business, from forecasting to operations. These solutions give you: • A utomatic notifications generated from company- and system-wide monitoring, allowing employees to take action on the spot Modernize work, optimize processes • D eep analytics and business intelligence capabilities that let you turn information into actionable insights • Unprecedented levels of real-time collaboration across your enterprise Reinvent systems, protect investments The result? Problem solving goes from reactive to proactive; and you can start looking forward, rather than staring in the rear-view mirror. Infor 10x is an enterprise release that delivers major advancements across the entire suite. Our objectives: Lower Total Cost of Ownership Deliver pre-configured solutions and Implementation Accelerators that make deployment faster and more efficient. Continue to invest in platform independence, virtualization support, and private and public cloud deployment options. Enterprise Release Specialize by Industry Enable customers to get out of the software business by relying on standard packaged software without the need for modifications. Empower customers to simplify complex processes using industry best practices for Industrial Machinery & Equipment, High Tech, Automotive, Aerospace & Defense, Industrial, Manufacturing, and MRO Service providers. Enable Adoption of High-value Extension Applications Provide high value expansion opportunities for customers with packaged ION-based integrations to Sales & Operations Planning, Time Track, PLM, Infor Risk and Compliance, Expense Management, LN Multi-Books, Treasury Management, and e-commerce. Make Upgrades Seamless Enable customers to upgrade easily and efficiently through predefined content packs, cloud, or phased upgrades and mobile applications. Offer industry-specific CloudSuites tailored to meet companies’ end-toend business processes— because no two clouds should be alike. Infor Discovery Guide | 9 Solution Map Soho USER EXPERIENCE • Infor Ming.le: Social Business • Analytics: In-context business intelligence micro-vertical suites M a nufac turing Financials Budget, Planning & Consolidation H e a lth c a re Pu b li c S e c tor Expense Management Learning Management HR & Payroll HR Shared Services Governance, Risk & Compliance Talent Management Procurement Workforce Scheduling Time & Attendance E-commerce Inbound/ Outbound Marketing D istri b ution H os p ita lity Marketing Resource Management Asset Management & Sustainability Warehouse & Transportation Management Sales CRM Product Lifecycle Management Supply Chain Management Product Configuration Management Social S&OP Service Management TECHNOLOGY • Local.ly Cloud based localizations—Tax reporting, accounting, bank messages • ION Integration, Workflow, Alerts, Business Vault, Business Intelligence • Mongoose Rapid application development • C loudSuite Hybrid, SaaS, Sky Vault Infor 10x Technology Platform 10x Core Features Achieves major advancements in Infor’s emerging technology platform, particularly in the areas of core ION integration, enterprise collaboration with Infor Ming.le, the mobile development platform, and Infor Analytics, which includes the Business Vault, Reporting, and pervasive business intelligence content. Major investments have been made in each application to achieve new features that support microvertical business processes in focus industries, performance and scalability enhancements, and packaged content to reduce deployment complexity and total cost of ownership. Enterprise Release 10x Common Component Adoption All major Infor applications feature a reinvented user experience through HTML5 and the Infor Ming.le collaboration platform, pervasive and in-context analytics embedded throughout workflows, mobileenabled workflows, packaged integration via ION to high value extension applications, and expanded globalization via Local.ly. Infor Discovery Guide | 10 Analyst Validation Research from prominent industry analysts is abuzz with talk of Infor 10x technology, which is easily available through the Infor Upgrade Program. Read below for a sampling of expert opinions. “ The ‘10x user experience strategy’ allows users to get stuff done faster with fewer screens and clicks for better comprehension, action and results.” Ralph Rio ARC Advisory Group “ Infor's commitment to an open source stack is another key piece of its strategy to disrupt its main competitors (SAP, Oracle), reducing and challenging their steady technology license streams.” Infor runs CloudSuite on AWS — Inflection Point or hot air balloon? Holger Mueller, Vice President and Principal Analyst, Constellation Research, Inc. Enterprise Release Infor Discovery Guide | 11 Analyst Validation cont’d “ SaaS adoption has been strong among medium and small size organizations. Expectations are that this will extend to larger enterprises. Infor’s CloudSuite fits this trend for a lower initial acquisition cost with a proven infrastructure for high security and reliability.” Ralph Rio ARC Advisory Group “ …they have some of the most amazing UI I have seen for Enterprise Software in many years if not ever. Mobile, desktop, tablet — all well covered and retaining the main attributes of the interfaces. The ability to build and modify interfaces easily also supports the move to adopt mobile as the leading platform by most organizations. All in all, definitely a key differentiator for them if not the best.” thinkJar “Infor, The Teenager,” Esteban Kolsky Enterprise Release Infor Discovery Guide | 12 Beauty as a core competency Hook & Loop is the internal creative development group of Infor. Part product R&D, part creative lab, Hook & Loop is an energetic think tank where creative curiosity becomes business reality. Composed of more than 80 talented creatives—including designers, writers, developers, and filmmakers, all experts in the art of creative problem solving— Hook & Loop works closely with Infor developers and product managers around the world to create innovative product experiences. Our team helps Infor communicate its brand vision—delivering intuitive, responsive, and elegant user experience designs that offer experiences people love. We’re fueled by the same start up energy that has powered the company’s recent growth and are driven to solve problems and deliver results. Enterprise Release Infor Discovery Guide | 13 Focus on experiences “ For too long, business software has been about features and functions. We want to create human experiences—to speak to people on their terms.” Marc Scibelli Chief Creative Officer, Infor As Infor moves forward, the need to design and deliver pleasurable and meaningful experience becomes more and more important. The future lies not in the fundamentals of technology or the basics of what is expected from enterprise software—but rather in what is unexpected. We’ve shifted the focus from “look and feel” to concentrating on a holistic, fully-integrated experience. To accomplish that, we begin at the end. We start with the user. We observe, ask questions, and wonder “What if?” With a deep understanding of what the user needs and how he or she works, we create solutions that transcend useful, reliable, and convenient to become pleasurable, meaningful, and beautiful. Enterprise Release Infor Discovery Guide | 14 Highlights Technology Description 10x highlights Business Intelligence Business Intelligence tools platform for dashboards, interactive analysis, reporting, and performance management applications. Web visualization extensions, embedded Q & A, and data links for improved ad hoc reporting, cell background images, dashboard tab Analytics Pre-packaged role and industry-based analytics that enable users across your business to easily monitor and analyze performance. • N ew business analytics domain—Procurement Powered by Infor BI Infor Analytics offers a unique, multipurpose web front-end, as well as mobile capabilities that put information at your fingertips. • Infor M3 Analytics using Infor BI • Infor Lawson Analytics using Infor BI • Infor Lawson Analytics for Healthcare using Infor BI • Infor HCM Analytics using Infor BI • Infor BI for Infor CloudSuite Industrial (SyteLine) • Infor CloudSuites—Industry Analytic Packs ION Business Vault Store, manage, and transform enterprise data for use in reporting, analytics, and performance management. Analytic modeler for defining and building OLAP cubes, data warehouse designer Enterprise Search Similar to popular Internet search engines, Enterprise Search is designed to help you search and find relevant information securely, and in seconds. Search the Infor ION Business Vault data store, adaptive search, predictive search, spot light visualizations, recent and favorite searches Enterprise Release Infor Discovery Guide | 15 Highlights Technology cont’d Description 10x highlights Infor Ming.le Business collaboration and user experience platform. Team-based Homepages, non-SharePoint portal option, Social Search, mobile ION Integration, business process optimization, and alerting framework. Service Flows: ION as a Web Service: • U se ION as the single entry point for web services • Invoke SOAP web services from ION • Invoke ION services through SOAP or REST ION Cloud Connector v2.0: • B uilt using Amazon SQS and S3 technologies • Highly scalable and reliable Mongoose Application development framework and platform as a service (PaaS). • N ative Postgres and Oracle Support • Outrigger to DB2 • Outrigger to PROGRESS • ION Import Wizard • A ctive tiles—ability to add, update, and delete within • Design abilities in the browser Reporting Enterprise Release Platform for operational reporting over transactional application data. Leverage reports for ION Business Vault along with tools to create custom reports. Delivered reports for Accounts Payable, Accounts Receivable, Projects, Warehouse, Production, Sales, and Automotive. Push reporting available for some Infor applications. Infor Discovery Guide | 16 Highlights CloudSuite Redefining cloud for the enterprise Industry Enterprise Description 10x highlights Industry-specific solution suites, fully integrated and deployed securely in the cloud, provide functional depth and flexibility. • Industry solution suites backed by decades of practical application • C ontinuous enhancement with the latest innovations • M obile access and social collaboration tools • Industry-driven performance management, business analytics, and reporting dashboards Secure Hosting Hosting by Amazon Web Services (AWS) puts enterprise data in one of the most secure cloud environments available today, while also delivering the highest performance standards. • A pplication security: Vulnerability and penetration testing • N etwork security: Layered defense architecture and thirdparty interception protection • C ompliance policies: ISO/IEC 27001 compliance and regulatory compliance as needed (HIPPA, SOX, etc.) • P hysical security: Biometricprotected data centers and physical intrusion detection • M onitoring: Encryption using mechanisms like TLS/SSL, PGP and secure FTP Reliable Performance Guaranteed levels of server availability and system up-time that are both difficult and costly to replicate with internal resources. Complete management of all hardware, licenses, and upgrades. • 9 9.5% guaranteed server availability, 24/7/365 (99.9% historically) • S ervice level agreements covering application uptime • S ecure connectivity with encrypted Internet traffic and server access • O ff-site data centers containing redundant energy, networking, and hardware that include backup generators, UPS, PDUs, HVAC, firewalls, load balancers, N++ server farms, clustered servers and storage, and double parity RAID Enterprise Release Infor Discovery Guide | 17 Highlights CloudSuite cont’d Flexible Deployment Options Description 10x highlights Deployment options for optimum control. CloudSuites can be deployed in the cloud, on-premise, or a hybrid of both, and scale server capacity as needed. • F ull service support including updates, upgrades and IT operations • S wift, unlimited incident response prioritized by severity • P hone access and 24x7 online support • O ptional services include critical incident support, administration services, and dedicated customer service management CloudSuite Aerospace & Defense Infor CloudSuite Aerospace & Defense offers agility and visibility into every facet of the enterprise—from handling complex value chains and fast-paced program launches to shortening cycle times and managing MRO service operations easily—all within a secure infrastructure built specifically for aerospace & defense. • S hop-floor scheduling and lean production tools • C ompliance with OEM and other complex regulations • R aw materials sourcing for lower costs • S cheduling for all processes, MMOG requirements • S upport for engineer-to-order (ETO) and service parts CloudSuite Automotive Infor CloudSuite Automotive provides comprehensive, end-to-end functionality, including support for 3-D printing, supply chain collaboration, and quality management for complex parts to help customers compete effectively, meet aggressive customer demands, increase high-volume productivity, and simplify compliance with TS16949. • Advanced procurement tools • F aster product delivery across the supply chain • S ophisticated design,engineering, and development tools • P roduct configuration for customization, quoting, and engineering tasks • H igh-volume production management CloudSuite Business CloudSuite Business delivers an integrated ERP solution for small- to mid-sized businesses that provides deep visibility into all areas of the enterprise, from financials and human resources to supply chain, sales, projects, and customer relationship management. Easy-to-use collaboration and analytic tools help users make better decisions faster. • B udgeting, forecasting, financial consolidation, and strategic planning • Integrated, end-to-end HR, payroll, benefits, and ESS, with alerts and reports • P rocurement, requisition center, and sourcing • B I tools to synchronize siloed information • U p to 50% faster campaign creation and execution Enterprise Release Infor Discovery Guide | 18 Highlights CloudSuite cont’d CloudSuite Corporate Description 10x highlights Modernize your business with CloudSuite Corporate, a next-generation back office system built specifically for Tier 1 companies. CloudSuite Corporate powers financials, supply chain, human capital management, sales, and customer relations, while reducing IT overhead, streamlining acquisition integration, and providing full performance visibility across entities. • C ash and treasury management with invoice automation and reconciliation • C omprehensive supplier management, including requisition center and sourcing • R eal-time view of enterprise-wide performance • M anagement of employeeinitiated expenditures and revenue • T alent acquisition and succession planning tools CloudSuite Fashion CloudSuite Fashion provides modern software with pre-configured fashion best practices to manage both style and non-style products in the same system. It connects internal teams, suppliers, production staff, and customers for visibility across every aspect of the value chain, all within a secure infrastructure built for fashion. • D esign, development, and merchandising of collections and styles • W arehouse management with efficient same day pick, pack, and ship capabilities • S chedule, manufacture, and report on pieces produced, materials, and labor, or plan and manage cut, make, trim (CMT) • A ccurate buy, production, and distribution plans with global inventory visibility CloudSuite Food & Beverage Enterprise Release Infor CloudSuite Food & Beverage is a complete end-to-end solution for Food & Beverage manufacturers to manage all their critical processes—all within a reliable and secure infrastructure. Industry-rich functionality is delivered in the cloud with hassle-free ownership and security that follows best practice protocols. CloudSuite Food & Beverage contains core functionality with options to add additional functions as F&B businesses grow and become more complex. • F orecasting and demand planning down-to-the-minute • S helf-life and seasonality management • R aw materials and ingredient inventory visibility • Recipe and least cost formulation • Integrated quality management and label compliance Infor Discovery Guide | 19 Highlights CloudSuite cont’d CloudSuite Healthcare Description 10x highlights CloudSuite Healthcare delivers visibility and management of vital resources in every facet of your organization— people, supplies, clinical data, and financial assets, all within a secure infrastructure built specifically for community hospitals, integrated delivery networks, academic medical centers, children’s hospitals, long-term care facilities, sub-acute care, outpatient clinics, and payers. • T ake control of financial operations to control costs and manage margins • F ully automate the procure-to-pay process • M onitor key business-specific performance indicators • A chieve a greater return on your workforce investment • Take control of your assets • Improve performance with actionable tools CloudSuite Hospitality CloudSuite Hospitality is built to meet the needs of hotel, gaming, and entertainment companies with proven capabilities in key areas such as revenue optimization, property management, asset management and sustainability, business intelligence, social business collaboration, and mobility, all delivered within a secure, integrated framework. • Q uickly respond to and exceed guest expectations • V iew lifetime value of a guest from the reservation or check-in screen • M aximize yield and profit, while controlling costs • E xpedite service delivery through mobile access • Gain visibility and access to actionable data across your portfolio CloudSuite Industrial CloudSuite Industrial offers robust ERP and configuration functions, industry-leading security, and mobile capabilities with tailored functionality and comprehensive management tools for shop floor scheduling and lean production to increase efficiency across all MTO and ETO operations, within an infrastructure built specifically for manufacturing. • Compliance with complex regulations • Detailed transaction tracking • C ustomized views for front-line users, managers, and executives • A dvanced procurement tools and product lifecycle management for faster launches • S upport for engineer-to-order (ETO) and service parts • High-volume production management Enterprise Release Infor Discovery Guide | 20 Highlights Enterprise Resource Planning Description 10x highlights CloudSuite Industrial (SyteLine) A robust ERP solution that delivers manufacturing best practices and highly efficient process flows to help manufacturers improve productivity. Social, mobile, and SoHo User Experience, single instance multisite, automotive suppliers, Reseller Portal, Business Intelligence, Molding Industry Pack, Printing & Packaging Industry Pack, Infor Factory Track: Warehouse Mobility, Time Track, and Shop Track LN The most powerful and comprehensive system available for managing the demands of complex global manufacturing and project or service oriented businesses with global supply chains. Multi-site, multi-currency, and multi-language capabilities. Infor Ming.le, Infor ION, HTML5 user experience, Business Intelligence, and related industry specific analytical content, Industrial Manufacturing, High Tech & Electronics, Automotive, and Aerospace & Defense (A&D) industry enhancements including compliance for US defense contractors M3 A multi-lingual, multi-company, multi-site solution for companies that make, move, or maintain products. New software delivery model, Infor Ming.le enabled, HTML5 client multi-browser, further ION integrations, web-based mashups, localizations, equipment dealer platform, Fresh Food Planner, new PLM for Fashion, new Quality Management module, M3 Report Manager, M3 Customer Lifecycle Management, plus more than 1,000 enhancements over our last major release, including 100 for companies that operate internationally VISUAL A powerful ERP solution for complex manufacturers, utilizing Lean and Theory of Constraint methodologies, with graphical representations of production orders and schedules to help dramatically improve business performance. SoHo User Experience, newly designed browser-based Quality Management, Business Analytics, expanded ION BODs and solution integrations, multi-entity, and multisite in a single database, expanded Lean scheduling, RMA evaluation Enterprise Release Infor Discovery Guide | 21 Highlights System i Description 10x highlights LX A comprehensive manufacturing system that covers various manufacturing methods, and offers scalability, reliability, and low total cost of ownership. Social, mobile, and SoHo User Experience, Infor Business Analytics, Infor Reporting, Inforce, EGLi, EAM, Infor Ming.le, Road Warrior, Feature Pack release, e-commerce System21 The most complete ERP system on the IBM System i platform for optimizing complex mixed-mode manufacturing and distribution. Social, mobile, and SoHo User Experience, Infor Ming.le, e-Commerce/Infor Rhythm, Infor Operational Reporting, Infor BI, Supply Chain Execution, Inforce, Road Warrior, ActivityDeck, d/EPM XA The deepest, most comprehensive and secure ERP product on the market today for discrete manufacturers. Social, mobile, and SoHo User Experience, Motion, ActivityDeck, Road Warrior, Infor BI/Reporting with BAMF, global transaction execution, Master Data Management, Supply Chain Execution, Product Lifecycle Management, Inforce, Product Configuration Management, d/EPM, F9 Enterprise Release Infor Discovery Guide | 22 Highlights Financial Management Solutions Description 10x highlights Expense Management Integrated suite of applications that provide easy collection, management, and comprehensive control over employee-initiated time accrual and corporate spending. Best in class SoHo User Experience, T&E Budget Controls, T&E Budget Reports, Infor Ming.le adoption, HTML System Admin conversion with Admin wizards, iPhone/iPad/ Android native updates, Excel import for Timesheets and Expense Reports, mileage logs for Healthcare, create Expense Reports directly from credit card list, VAT, and Per Diem Admin redesign Lawson Comprehensive suite of integrated financial and supply chain applications that provides highly scalable solutions with multiple deployment choices. Includes turn-key analytics and reporting, along with packaged contextual solutions for the global service sector. New Office of Finance applications that will extend the world of finance to include cash and treasury management, AP invoice automation, close management, and reconciliation management. Additional localizations include: Germany, Sweden, Brazil, UK, Denmark, Qatar, and Spain, plus more in the Nordics, Baltics, EMEA, and Latin America. Additional options for open stack deployments SunSystems Integrated financial management, purchasing, inventory, and sales management solutions. Ideal for growing organizations or multi-site subsidiaries of global enterprises. Capture critical analysis, support strategic decisions, and meet local and regulatory requirements. Transcend borders with real-time reports, BI, and Analytics—anytime, anywhere, on any device. SoHo User Experience, social, mobile, analytics, and new cloud offerings; New Hindi and Arabic translations (including right-to-left, Hijri calendar); new expanded analysis; new Enterprise Data Management; propagate Master Data from Head Office to subsidiary Business Units; Unicode enablement of Business Unit database; mixed character sets; additional ION BODs for publishing and consumption of data across the enterprise Enterprise Release Infor Discovery Guide | 23 Highlights Business Applications Description 10x highlights Customer and Marketing Management CRM and Marketing solutions that combine integrated marketing resource management, marketing, sales, service, and lead management to enhance customer engagement, loyalty, and profitability. Infor SoHo User Experience, redesigned reports and charts, big data, expansion for Infor Ming.le, cloud deployment, additional customer-requested features Dynamic Enterprise Performance Management (d/EPM) An integrated suite of financial performance management applications, packaged analytics, and compliance tools that operate across the complex web of enterprise systems to deliver a real-time, single version of the truth. New cash flow, allocations, and forecasting modules, IFRS notes for financial consolidations Infor Risk and Compliance A comprehensive, powerful suite of tools to help organizations reduce risk, automate compliance obligations, and eliminate waste. Procure-to-Pay, Order-to-Cash, Inventory and General Ledger Insights for ION, Payroll Insight for Lawson, Access Manager for Lawson, Mobile Continuous Monitoring, and vertical market enhancements EAM The most configurable enterprisegrade asset management solution for improving capital asset management in ways that increase reliability, enhance predictive maintenance, ensure regulatory compliance, reduce energy usage, and support sustainability initiatives. PAS-55, Mass Transit Edition I, EAM web part, Infor BI, Dashboard, Infor Motion II, HTML 5 x-browser, ZDU, Lockout and Tagout (LOTO) Configure Price Quote (CPQ) A complete configure-price-quote application that provides discrete manufacturers and distributors with an intuitive, fast, accurate, and complete process to increase sales, decrease costs, and differentiate their brand in the marketplace. Omni-channels sales management, personalized user experience, flexible web application development platform, cloud deployment, new ION integrations to extension apps, mobile interface, expanded languages and localizations Enterprise Release Infor Discovery Guide | 24 Highlights Business Applications cont’d Description 10x highlights PLM Accelerate A full featured, highly scalable, flexible and secure PLM solution for discrete manufacturers that unites the entire product life cycle for a single view of the truth. ION integration connectors for LN and Infor CloudSuite Industrial (SyteLine), component engineering, Infor Ming.le, variants and options enhancements, WIN8 Mobile App, SoHo User Experience PLM Discrete A CAD-neutral product life cycle management solution integrated with Infor ERP that streamlines product development and management processes for discrete manufacturers. Single view for documents and drawings; CAD integration: Draftsight, CADWorx, Cabinet Vision. Pre-packaged ERP configuration, ERP integration with XA, ERP integration enhancements Optiva A best-of-breed product life cycle management solution for process manufacturers that accelerates product development, minimizes production costs, and helps ensure regulatory compliance. Cloud enabled, second generation user interface, shared document management platform, enhanced formula management capabilities, GS1, audit and compliance enhancements, enhanced collaboration with suppliers and customers, deeper ION integration Integrated Business Planning/Sales & Operations Planning A best-in-class social sales and operations planning solution, tying together the operational plan with the strategic business plan to provide a holistic view of demand, supply, and financial information, allowing companies to immediately see the impact of their decisions and truly plan for profit. Infor SoHo User Experience, incontext business intelligence, Infor Ming.le integration, standard S&OP templates, dashboards, and KPIs, reporting Supply Chain Execution Combines warehouse management, transportation execution, labor management, and 3PL billing in a single, unified solution, minimizing cost and fulfillment times by optimizing warehouse inventory, space, equipment, and labor. Cloud deployment, capabilities for omni-channel/online e-commerce fulfillment, slotting functionality, ION events, ERP integration: Infor CloudSuite Industrial (SyteLine), and XA Enterprise Release Infor Discovery Guide | 25 Highlights HCM Global HR Description 10x highlights A single system that can handle all the details of HR administration, from time and attendance to benefits administration. With all those tasks taken care of, your time will be freed up to focus on more strategic activities. • Person system of record • Competency framework • Position budgeting • Health and safety • Employee relations • Human resources Talent Management The tools you need to align employee goals with business objectives. You’ll be able to recognize, retain, and reward top performers and provide strategic learning and development opportunities to create workforce agility and competitive advantage. • Compensation • Goal management • Development planning • Performance management • Succession management • Talent acquisition Talent Science Workforce Management Enterprise Release Behavioral insights to help you target ideal candidates based on your specific KPIs. By using Talent Science’s predictive model, you’ll be able to select, retain, and develop the right talent across the entire employee life cycle. • Candidate assessment A data science driven solution to help your company control labor costs, while maintaining productivity, customer service levels, and compliance. Create and sustain alignment between employee activities and business strategy with detailed time tracking and reporting functionality. • Time and attendance • Performance profiles • Candidate reports • Candidate workflow • Absence management • Scheduling • Planning and budgeting • Task management • Performance management Infor Discovery Guide | 26 Highlights HCM cont’d Learning Management Description 10x highlights A course management and content authoring solution to help you deliver cost-effective training to develop your people. Transfer knowledge faster and move your company from competence to performance with rich training that’s accessible from anywhere. • Full-service Learning Portal • Content management • Certification • Mobile learning • Social learning • Reporting and analytics HR Service Delivery Provide efficient HR support services, serving a higher volume of inquiries with fewer resources and less expense. Employees are empowered to manage routine transactions and find answers in a convenient and secure environment. • Employee Self-Service Portal • Knowledgebase • Case management • Total Rewards • Onboarding • Offboarding HCM Analytics Enterprise Release Make better decisions by providing key strategic and tactical information to senior executives, HR leaders, and line managers. • Reporting • Business Intelligence/Dashboards • HCM Analytics for Healthcare Infor Discovery Guide | 27 “ I have a thousand ideas going through my head on ways that we could possibly make use of ION to leverage the data inside our applications.” Mike Johnson Caldrea Company Technology Platform Infor Discovery Guide | 28 Technology Platform IN THIS SECTION 30 Infor Business Intelligence & Analytics 37 Infor ION 42 Infor Ming.le 48 Infor Mongoose Technology Platform Infor Discovery Guide | 29 Infor Business Intelligence and Analytics raw data to competitive advantage Increase visibility into business Technology Platform Make BI pervasive, relevant Make data consumable, actionable Infor Discovery Guide | 30 Infor Business Intelligence (BI) is a unique platform that takes traditional BI to the next level. It combines BI capabilities for organization-wide information publishing with innovative components for self-service dashboard creation, governed data discovery, predictive analytics, planning and data entry into a single integrated suite. Infor BI is the platform for Infor d/EPM, Infor Analytics, and individual solutions for BI and Performance Management. Technology Platform Infor Discovery Guide | 31 Infor Business Intelligence Key Information Infor BI provides all business intelligence and performance management capabilities in a fully integrated platform that can be configured easily by business users. Customers can access, filter, analyze, and publish information throughout the organization and display it in personalized dashboards—anytime, anywhere. The platform provides full mobile support for all functionality, including predictive analytics, data entry, and planning. With Infor BI, customers get a fully configurable environment to create a solution that fits their needs for any financial or operational data topic. Infor leverages these capabilities to deliver predefined content solutions—Infor Analytics—and Infor d/EPM applications that are based on the technology of the Infor BI platform, creating a truly integrated set of solutions on a single technology platform. Strategic Objectives Deliver A Modern User Experience Enable Integration Provide Flexible Deployment Options Deliver a cutting edge platform for report and application design, data visualization, usability, and scalability powered by the latest in user experience capabilities, mobility, and collaboration. Continue to provide an integrated user experience for BI and performance management functionality that seamlessly interacts with other Infor technology components. Provide cloud offerings and on-premise deployment options that work seamlessly and efficiently. Technology Platform Infor Discovery Guide | 32 benefits STRATEGIC CAPABILITIES Personalized and Seamless Experience Self Service BI for web, desktop, and mobile for business users Users create personal and departmental content that can be viewed in the office or on a mobile device while on the go. Designed for individual application building for BICCs (Business Intelligence Competency Centers) Powerful in-memory analytics Connectors for Infor ION and Applications, SAP BW, and Microsoft Analysis Services SoHo User Experience BI For Non-BI People No need for deep technical understanding of BI systems required. Self-service and wizard driven UI’s make everyone a BI user. Infor Ming.le and Microsoft Office integrations Roadmap Interaction and Communication Content can be shared trough Infor Ming.le and BI can become a valuable source of information throughout the whole organization. 2014 2015 • Improved dashboard interactions • Multi-tenant readiness • N ew graphical capabilities • New visualization capabilities One Flexible Solution for all BI Purposes • R elational reporting enhancements • Native relational reporting mobile app • In-memory Grid capacity enlargement • Off-line mobility • N ew languages • Attribute hierarchies • S implified licensing • Continuous performance improvements Scales from small to large applications and offers reporting, planning, advanced analytics, and self-service capabilities on the same platform. Compatible With Multiple Deployment Methods Solutions can be deployed on-premise, in hosted environments and in the cloud. Integration with Operational System Drill through to operational systems and data to better understand causes, their effects, and to make better decisions. • N ew iPhone support • FISMA and 508 • A dditional database support ERP INTEGRATION Infor BI is generally available for any Infor business application; many of these applications provide out of the box analytical content for the Infor BI platform—see Infor Analytics. Infor BI also connects to databases and applications from other vendors like SAP or Oracle. In-memory Engine at the Core A sophisticated in-memory engine at the center of BI that handles both large and complex queries at high performance Language Support The Infor BI user interfaces are available in the following languages: INDUSTRIES Infor BI can generally be applied in any industry. Infor provides predefined Infor Analytics content for its major industries. Technology Platform Czech • Norwegian • Danish • Polish • Dutch • Portuguese (Brazil) • English • Russian • French • Simplified Chinese • German • Spanish • Italian • Swedish • Japanese • Additionally, any other application language can be set up and maintained individually by the customers. Infor Discovery Guide | 33 Infor’s Analytics solutions make it easy to find the information you need to understand your business and allow information to find you. You can have personalized information delivered to you—at your desktop or through a mobile device—to alert you of potential problems and help in daily decision making. Your employees will be able to make better decisions and have automatic access to business intelligence as a routine part of their jobs. Technology Platform Infor Discovery Guide | 34 Infor Analytics Key Information With Infor Analytics, customers can access, filter, analyze, and publish information throughout the organization—anytime, anywhere. The Infor BI platform provides the robust capabilities that business users need. • A llows users to create personalized dashboards and reports, taking advantage of a variety of chart options. • P rovides access to role-based dashboards, reports, and industry specific KPIs to boost productivity. • P rovides full mobile support and the ability for business users to change the way data is represented so it makes the most sense to them, without help from IT. Roadmap Strategic Objectives 2014 2015 10x Xi New Business Analytics domain—Procurement Additional CloudSuite Industry Analytic packs Infor M3 Analytics using Infor BI Additional Value Engineering KPIs Infor Lawson Analytics and Analytics for Healthcare using Infor BI Additional business domains Infor BI for Infor CloudSuite Industrial (SyteLine) Additional micro-vertical industry content Additional in-context BI Deliver a Modern User Experience Provide a cutting edge platform for report design, data visualization, usability, and scalability powered by the latest in user experience capabilities, mobility, and collaboration. Power Industry Suites Build high value industry analytic content and related workflows for focus industries and micro-verticals, infusing workflows with pervasive, seamless, in-context business intelligence based on the Infor BI platform. Enable Flexible Deployment Provide cloud and on-premise deployment options that work seamlessly and efficiently. CloudSuite—Industry Analytic Packs Technology Platform Infor Discovery Guide | 35 10x Highlights Infor M3 Analytics using Infor BI M3 Analytics is built from a rich repository of KPIs and metrics and these can be employed to further evolve and customize your analytics solution to meet your specific needs. M3 Analytics content covers multiple business domains including Sales, Finance, Purchasing, Production, Warehousing, and Equipment. Lawson Analytics using Infor BI With Infor Lawson Project Accounting Analytics, your organization can access and share the project information many top organizations have found to be critical in building a lean business. Infor Lawson Supply Chain Analytics deliver critical supply chain KPIs, measures, and views related to requisitioning, spend, inventory, and buyer/supplier performance help you run a more efficient and cost-effective supply chain operation. Infor Healthcare Financial Management Analytics isolates key data to help reveal patterns and trends and provide decision support to help improve financial management. Infor Business Analytics Infor Business Analytics includes a robust industry data model and KPIs, combined with standard reporting and role-based analytic dashboards for foundational domains such as Sales, Production, Finance, and Procurement. The current offering is integrated with LN, LX, XA, System21, A+, and Distribution SX.e. Industries Americas EMEA APAC Aerospace & Defense • • • Automotive • • • Chemicals & Life Sciences • • • Distribution • • • Equipment • • • Fashion • • • Financial Industries • • • Food & Beverage • • • Healthcare • • • High Tech & Electronics • • • Hospitality • • • Infor Lawson Analytics for Healthcare Industrial Manufacturing • • • Built for healthcare organizations by healthcare experts, Infor Lawson Healthcare Supply Chain Analytics reflects a deep knowledge of your industry and the near optimal business processes that help ensure the delivery of quality patient care. You’ll get the supply chain data you need to evaluate processes and reveal opportunities for enhancing efficiencies. Public Sector • • • With Infor Lawson Financial Management Analytics, your organization can access and share the financial information many top organizations have found to be vital to economic viability. Infor HCM Analytics for Healthcare With Infor HCM Analytics for Healthcare, you can help your medical organization gain insight into labor costs and productivity, plan for fluctuating staffing needs, and manage overtime, agency, and staffing costs Technology Platform Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap. Infor Discovery Guide | 36 Infor ION POWERFUL MIDDLEWARE TO UNIFY YOUR SYSTEMS Integrate systems seamlessly Technology Platform Make data available and consumable Reinvent enterprise processes Infor Discovery Guide | 37 Infor’s ION® technology lets you easily integrate both Infor and non-Infor systems, so your applications can talk to each other without complex integrations or customizations. ION also uses a loosely-coupled architecture that allows you to upgrade one system—or even have it go down—without impacting the others. Think of it like the Internet. If one application goes down, the Internet doesn’t go down with it. It’s the same with Infor ION. With the release of Infor 10x, ION now delivers new levels of scalability, so you can meet any requirement for system up-time and availability. Technology Platform Infor Discovery Guide | 38 Infor ION Key Information Infor ION enables intelligent business operations by simplifying integration between disparate systems, while combining contextual business intelligence, common reporting and analysis, streamlined workflow, and business monitoring in a single, consistent architecture. • E mbraces open, non-proprietary standards like OAGIS (industry standard XML format) to ensure that both Infor and non-Infor applications can talk to each other in the same common language. • P rovides key capabilities in the areas of exception management through rules-based monitoring and unified logging and error reporting, and delivers alerts to any business user on their desktop or their mobile device. • P rovides role-based access and intuitive modeling tools to ensure business users can build event monitors and workflows, as well as modify business processes, as needed. Roadmap fe b 2 0 1 5 M ay 2 0 1 4 nov 2 0 1 4 JA N 2 0 1 5 10x 10x 10x 11.1 Feature Pack 1 11.1 Feature Pack 2 ION 11.1 Cloud Edition ION 10x 11.1 Feature Pack 3 • ION Desk SAML support • ION Connect enhancements • Cloud-based ION Connect • Technology updates • ION Mapper enhancements • Cloud-based ION Process • Citrix XenServer • Enhanced drill-backs • Multi-tenant ION • Functional enhancements • Support for MS CRM 2013 • ION Workflow enhancements • D ata purge Technology Platform • SQL Server 2014 • S upport hybrid integrations Infor Discovery Guide | 39 10x Highlights Industries Americas EMEA APAC Aerospace & Defense • • • Automotive • • • Chemicals & Life Sciences • • • Distribution • • • Equipment • • • Fashion • • • Financial Industries • • • Food & Beverage • • • Healthcare • • • High Tech & Electronics • • • Hospitality • • • Industrial Manufacturing • • • Public Sector • • • ION Grid Enablement Provides scaling, high availability, load balancing, and disaster recovery. Role-based ION Desk Provides consumer-grade user experience for system administrators and other end-users of the business process platform. Business Connectors Enables connection with Oracle enterprise business solutions via packaged integration to Infor extension business applications, such as EAM. Connector to EDI Hubs Enables fast, efficient integration between Infor business applications and legacy EDI infrastructures for exchanging data and orders with suppliers. ION OneView Provides the ability to view the full life cycle of business documents to create more robust business process orchestration. Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap. Graphical Mapping Tool Supports robust geo-spatial functionality integrated to business process flows—for example, customer and supplier addresses. Technology Platform Infor Discovery Guide | 40 10x HIGHLIGHTS ION enablement for Grid architecture Grid integrated installer Integrated ION Desk with Grid management console Externalized message queue processing using database Oracle EBS Connector Content mappings for EAM/ Oracle integration Connectivity to EDI hubs Integrated mapping tool (MEC) Asynchronous active connections information Technology Platform ION OneView graphical view of document tracking timeline Translations in Pulse BODs Role-based ION Desk Combined modeling with system flows and user interactive workflows Role configuration and access console Support subworkflows Compliance reporting Out of office and delegation of responsibilities Full tracking of user actions reportable via PDF Service Flows: ION as a Web Service New ION Desk menu and navigation ION Cloud Connector v2.0 Workflow exit points Support complex data structures in workflows Web service based exit points Notes propagation across workflow Notes visible in tasks/alert emails Infor Discovery Guide | 41 SOCIAL BUSINESS COLLABORATION Connect teams completely and effortlessly Technology Platform Capture, organize, Revolutionize and audit productivity and communication business processes Infor Discovery Guide | 42 Infor Ming.le, is a comprehensive platform for social collaboration, business process improvement, and contextual analytics. Giving you the most innovative social media concepts translated into a business environment, the solution marries communications with business processes to help you work smarter and faster. From collaborating alongside core systems like ERP and financials to “following” people and objects, you’ll be able to solve problems and get work done in ways you never thought possible. Technology Platform Infor Discovery Guide | 43 Infor Ming.le Key Information Infor’s social business platform focuses on structuring business processes and improving organizational collaboration by bringing people, assets, and information together. • P rovides business collaboration capabilities that improve productivity and create a searchable knowledge base of best practices. • P rovides an understanding of the organizational ecosystem through the ability to “follow” people, assets, and applications, and to analyze information in context. • C aptures conversations, documents, alerts, tasks, and events related to the business process, so users can take control of their organizational processes. • Allows you to add external users who are outside of your organization to conversations. Roadmap June 2 0 1 2 JUNE 2013 fe b 2 0 1 4 JA N 2 0 1 5 Sept 2015 10+ 10x 10x Infor Ming.le Cloud Edition (CE) 11.1 Xi SocialSpace Infor Ming.le Structured Conversations Updated User Experience Tasks Alerts Post Paparazzi Workflow Progress Indicator External users Homepages Amazon Web Services SharePoint 2013 Various deployment options Manual Workflows Context apps by form New user experience design Customized Views and Widget Creation Non-SharePoint capabilities for on-premise systems Enterprise DB API Technology Platform Infor Discovery Guide | 44 Strategic Objectives Reinvent Business Processes with Pervasive, Persistent Collaboration Enable a Partner Development Ecosystem Introduce a new platform that changes the way businesses operate internally and with key external stakeholders by capturing conversations, documents, alerts, tasks, and events related to the business process. Expand and tighten integrations with Infor enterprise applications to provide partners and customers with the opportunity to add products to the Infor Ming.le community. Provide Deployment Flexibility Expand the Value of Transactional Systems Unlock the power of data in core systems by wrapping them with a collaboration and user experience platform that allows role-based business processes to flow seamlessly across applications and organizations. Offer customers the option of deploying on-premise or in the cloud to accommodate a variety of business and technology objectives, such as globalization, risk mitigation, and growth initiatives. 10x Highlights Launch of New Collaboration Platform Evolves first generation of Infor user experience. Launches Infor Ming.le—a single platform with robust collaboration capabilities around business process management. Paparazzi Provides the ability to “follow” people, tasks, and social objects in the system to see when someone provides a new communication on a topic, an order changes in quantity, a delivery changes date, etc. Context Sharing Enables users to grab contextual applications, like business intelligence, from their application Workflows and share with other stakeholders via their own posts or news feeds. Workflow Progress Indicator Infor Ming.le Communities Securely invite suppliers or customers to conversations in Infor Ming.le. Streams Streams are organized and recurring conversations around a business topic are tracked. Homepages Gives users the power to customize their Infor Ming.le views with a selection of widgets specific to their product assignments. Employees can choose items from an organized catalog or create new widgets with a general API approach. Mobile Infor Ming.le Mobile is a comprehensive application for social collaboration and business process management that helps users work smarter and faster anytime, and from anywhere. Allows users to track past steps of a Workflow to understand how a decision was made. All major user experience components—alerts, tasks, and feeds— are combined into a seamless interface that powers a centralized workstation. Technology Platform Infor Discovery Guide | 45 LANGUAGES Dutch • Portuguese (Brazil) • English • Russian • French • Simplified Chinese • German • Spanish • Italian • Swedish • Japanese • Traditional Chinese • Polish • Industries Americas EMEA APAC Aerospace & Defense • • • Automotive • • • Chemicals & Life Sciences • • • Distribution • • • Equipment • • • Fashion • • • Financial Industries • • • Food & Beverage • • • High Tech & Electronics • • • Hospitality • • • Industrial Manufacturing • • • Public Sector • • • Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap. Technology Platform Infor Discovery Guide | 46 10x Core Features social capabilities Contextual applications Technology Single sign-on Alerts .NET Integration with enterprise systems Content Viewer SharePoint 2010/2013 Infor Ming.le Feed Countdown SQL support Search Currency Converter APIs Share external content In-context BI AWS Profiles Language Translator iOS Connections Maps Android Widget creation Measure Converter Groups Homepages Direct message New Users #hashtagging like topics Paparazzi @user tagging Posts Task approval from the feed Recommended Groups Alert approval from the feed Recommended Users Workflow progress indicator Shortcuts Streams Tasks Social Graph World clocks Video Player Technology Platform Infor Discovery Guide | 47 Infor Mongoose Make systems work the way you want Technology Platform Create apps in a flash No complex code required Infor Discovery Guide | 48 With Infor Mongoose, you’ll have the tools to make systems work the way you want. Building applications and creating enhancements takes just a fraction of the time required with traditional development approaches. No knowledge of complex source codes or programming languages is required. The Infor Mongoose rapid development platform can be used to enhance existing systems or to build standalone applications that are integrated with your current family of solutions. End users can easily modify Infor Mongoose applications after they’ve been deployed. Most importantly, all enhancements and new applications built using Infor Mongoose are automatically upgradeable. Technology Platform Infor Discovery Guide | 49 Infor Mongoose Key Information Infor’s rapid development framework provides simple and flexible tools that can be used to build everything from complex ERP systems to simple web parts, delivering a low-cost, unified platform for all application development. • A pplications built on Mongoose can be easily integrated to Infor and non-Infor applications via ION, Infor’s lightweight middleware platform, and leverage ION functionality like alerts, business processes, and exception management. • A wizard-driven interface allows users to create business application features without extensive programming knowledge. Roadmap Strategic Objectives Jan 2015 Sept 2015 10x 10x Postgres MySQL Support Design in the browser Phase I Meta data DBs combined into an app db Flex Layout GPS and camera access on mobile devices Connectivity ION import wizard Next generation of theming Technology Platform Design in browser Phase II Launch new design experience Expanded objects added to the designer tool box • U sers can develop and deploy Mongoose-built applications either on-premise or in the cloud, which allows these apps to be extended to users outside the organization. Enable Customers and Partners to Easily Extend Existing Infor Products Achieve Automatic Web Deployment and Multi-Device Enablement Deliver a wizard-driven design that is Infor aware via ION and JSON. Provide the ability for forms to dynamically adjust layout for different devices and as a web page. Offer Cloud-based Development and Deployment Make developing and deploying to the cloud as easy as doing a backup, while offering great flexibility around a mixed deployment approach of cloud or onpremise and the ability to switch with no effort. Deliver Rapid Application Development Enable customers and partners to build applications in days versus weeks, using forms and data maintenance wizards with basic functions preplumbed. Infor Discovery Guide | 50 10x Highlights Industries Americas EMEA APAC Aerospace & Defense • • • Automotive • • • Chemicals & Life Sciences • • • Distribution • • • Access to Native Device Features Equipment • • • Now designers will be able to leverage the type of device they are working with. Users will be able to build apps that leverage items like GPS and camera access. Fashion • • • Financial Industries • • • Food & Beverage • • • Connectivity ION Import Wizard High Tech & Electronics • • • The next generation of ION support now allows for importing a BOD definition and automatically generating table/form and IDO, which simplifies the consumption and publishing of BODs to minutes. Hospitality • • • Industrial Manufacturing • • • Public Sector • • • Flex Layout This new feature will allow designers to further push the envelope of the user experience. Designers can now create zones and incorporate animations to those zones and give applications a highly polished consumer UI. Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap. 10x Core Features SoHo User Experience Dynamic grouping, sorting for grids Click-once client in a browser Designer in a browser Infocons Technology Platform Make and receive Infor Ming.le calls via APIs Build forms that access Oracle databases Default themes quickly set an applications look and feel Infor Discovery Guide | 51 “ I don’t trust any information that is two hours old. We need real-time information in one platform to make a good business decision, and Infor provides that ability.” Luke Rains System Development Director, Preferred Sands Infor CloudSuite Infor Discovery Guide | 52 Infor CloudSuite IN THIS SECTION Industry CloudSuites 60 A erospace & Defense 70 Healthcare 72 Hospitality 74 Industrial 62 Automotive 64 Fashion 68 Food & Beverage Business CloudSuites 77 Business 82 HCM 80 Corporate Infor CloudSuite Infor Discovery Guide | 53 Reduce total cost of ownership Infor CloudSuite Dramatically simplify technology infrastructure Keep technology optimized and up-to-date Infor Discovery Guide | 54 Powerful micro-vertical solution suites Infor CloudSuite offers a comprehensive portfolio of solutions to support manufacturing, healthcare, public sector, and more. Agile, highly flexible, and proven, Infor CloudSuite is currently serving more than 25 million subscribers and 2,600 customers worldwide. The solution can help you reduce the total cost of owning business systems, avoid redirecting limited IT resources, scale up or down to meet changing needs, and more easily keep your technology up-to-date. Infor CloudSuite Infor Discovery Guide | 55 Infor CloudSuite Key Information Say goodbye to the excessive costs and risks of traditional software deployments and dramatically simplify your IT requirements with Infor CloudSuite. From hardware and OS licenses to IT operations and ongoing system upgrades, Infor can manage all of your key infrastructure components for you. • M anage seasonal demand fluctuations of storage and computing needs by expanding and contracting capacity as needed, paying only for what you use. • Get a high degree of scalability to effectively manage growth and change. • Keep your systems up-to-date and more easily take advantage of innovative new technologies. Roadmap JA N —j U N E 2 0 1 4 j U LY— d E C 2 0 1 4 j a n 2 0 1 5 — de c 2 0 1 5 CloudSuite Aerospace & Defense CloudSuite Business CloudSuite Public Sector CloudSuite Automotive CloudSuite Industrial CloudSuite Equipment CloudSuite Corporate Enterprise CloudSuite CRM (Saleslogix) CloudSuite Distribution CloudSuite Hospitality CloudSuite Fashion CloudSuite HCM CloudSuite Healthcare CloudSuite Food & Beverage Technology (Infor ION, Infor Ming.le, Mongoose, Analytics, multi-tenant support) Infor CloudSuite Infor Discovery Guide | 56 Strategic Objectives Deployment Deliver a comprehensive portfolio of business applications with deployment, pricing, and service models to meet every company’s needs, while simplifying both deployment and ongoing maintenance through Implementation Accelerators, streamlined installation, and patch procedures. Architecture Maintain and optimize technical and infrastructure footprints to reduce total cost of ownership. Deliver a superior user experience through an intuitive, HTML5, mobile-first user interface that focuses on user roles and needs. 10x Highlights Application Security Operations security Best practices built into development Restricted access, limited user account permissions Regular code reviews Vulnerability and penetration testing NEtwork security Security through separation Service Levels Guarantee 99.5% server availability, 24/7/365, for all applications through the use of industry-best standards for disaster recovery and backups, ensuring that critical business applications are always available when needed. Historic availability of 99.9%. Infor CloudSuite TLS and transaction-based business logic Encryption using mechanisms like SSL, PGP, and secure FTP Layered defense architecture Third-party interception protection Monitoring Dynamic password management Policies & Procedures ISO/IEC 27001 compliance Regulatory compliance on as-needed basis (e.g., HIPAA, SOX, PCI, GLBA, regional privacy laws, etc.) Performance Create high-performance, cloud-centric applications that can operate at extreme scale, using best-in-class technologies to provide redundancy, fault tolerance, and high availability. Hardening and managed patching Physical security Biometric-protected data centers Server authentication through digital certificates Formal configuration and change management processes Customer-owned data, privacy protection Incident monitoring, logging, and auditing Guard-controlled access; locked cage spaces Closed-circuit television monitoring Systems for physical intrusion monitoring, detection, and alerting Infor Discovery Guide | 57 iNFOR CLOUDSUITE SOLUTION OPPORTUNITIES sOLUTION SUITES cORE ENTERPRISE MANAGEMENT Automotive CloudSuite LN Aerospace & Defense CloudSuite Infor CloudSuite Industrial (SyteLine) Business HIGH VALUE EXTENSION APPLICATIONS CloudSuite Enterprise Asset Management (EAM) CloudSuite M3 CloudSuite Expense Management (XM) CloudSuite EAM CloudSuite Supplier Exchange CloudSuite Lawson CloudSuite Automotive Exchange CloudSuite SunSystems CloudSuite Configure Price Quote (CPQ) HCM INNOVATION TECHNOLOGIES Healthcare Infor ION CloudSuite Marketing Resource Management Hospitality Infor Ming.le Industrial Manufacturing Infor Analytics Rhythm e-Commerce and Engagement Platform Infor Mongoose Corporate d/EPM Fashion Food & Beverage iNFOR aNALYTICS CloudSuite Workforce Management (Workbrain) CloudSuite HR Service Delivery (Enwisen) Infor SkyVault CloudSuite Learning Management (Certpoint) iNDUSTRY APPLICATIONS CloudSuite Interaction Advisor (Infor Epiphany) Industrial Manufacturing & High Tech Analytic Pack Hospitality Management (EzRMS) Automotive Analytic Pack Hospitality Management (HMS) Aerospace & Defense Analytic Pack Healthcare Information Exchange Food & Beverage Analytic Pack Property Management (AMSI) CloudSuite Inforce (SFDC/ERP) Talent Science Fashion Analytic Pack Equipment Dealers & Rental Analytic Pack Healthcare Analytic Pack Public Sector Analytic Pack Financial Services Analytic Pack Hospitality Analytic Pack Infor CloudSuite Infor Discovery Guide | 58 Specialization and cost-efficiency Infor CloudSuite is transforming enterprise software by delivering business-critical applications with the cost benefits of cloud computing and the infrastructure of Amazon Web Services. With our game-changing micro-vertical suites, businesses are able to efficiently manage their singular and diverse needs with high-value extension applications and industry-driven solutions that work together beautifully. Our solution suites deliver highly targeted capabilities for specific industries and key business areas, such as e-commerce and human capital management. Infor CloudSuite Infor Discovery Guide | 59 Infor CloudSuite Aerospace & Defense Key Information With Infor CloudSuite Aerospace & Defense, you get an end-to-end solution to efficiently manage your entire operational process, from product design to shop floor scheduling and aftermarket MRO services. The suite is backed by decades of industry-specific expertise and contains the deep industry functionality you need to ensure the highest levels of quality control, regulation compliance, and program management. • Industry expertise—Industry-specific solution suite, fully integrated and deployed securely in the cloud, provides functional depth and flexibility. • Flexible deployment—Deploy in the cloud, on-premise, or a hybrid of both, and scale server capacity as needed to easily add new plants or facilities. • S ecure hosting—Best-practice protocols in application, network, physical, and operations security, as well as comprehensive monitoring with a secure and reliable cloud infrastructure managed by Amazon Web Services. strategic objectives Infor’s industry-tailored solution is already helping over 1,300 Aerospace & Defense manufacturers, contractors, suppliers, MRO, and service companies worldwide. Support globalization The solution provides realtime data that is accessible anytime, anywhere. It’s easy to launch and expand to new locations, and you can allow controlled access to emerging partners, suppliers, joint ventures, and other global entities. Infor CloudSuite Realize a speedier time to value Ensure security and reliability Unlike legacy ERP launches, cloud launches can be completed in weeks or months—not years. With data managed by professional, experienced providers, you benefit from best-practice protocols in application, network, physical, and operations security. Infor with AWS also provides an ITAR-compliant environment managed to meet citizenship concerns if required. Reduce IT costs Reduce up-front investment by eliminating the need for servers, hardware, or maintenance resources. Monthly subscription at a flat rate per user, per month for the complete system can be expensed as an operating cost, freeing more capital for strategic projects Infor Discovery Guide | 60 components & features Proven capabilities in key areas such as product innovation, quality control, regulation compliance, and collaboration with customers and colleagues, all delivered with a highly flexible architecture, ease of use, and a fully integrated framework. Production management Aftermarket service PRODUCT INNOVATION Shopfloor scheduling Design and engineering tools speed product introductions Inventory management, with project costing tools built in Maintenance, repair, and overhaul (MRO) services, plus preventive maintenance and break-fix repairs of complex components CONTRACT MANAGEMENT DEEP ANALYTICS A 360° view of customer contracts and contract line items (CLINs) Built-in reporting tools for easy access to critical data in consumable format Manage Make-to-Order (MTO) and Engineer-to-Order (ETO) processes as well as high-volume QUALITY MANAGEMENT SUPPLY CHAIN VISIBILITY Complex regulation compliance and program management including first article inspection (FAI) Complete real-time visibility to supply chain partners worldwide for speed and traceability LANGUAGES Geographies Americas MIXED-MODE OPERATION europe Dutch • English • Canada • Austria • French • Mexico • Belgium • German • United States • France • Italian • Germany • • Japanese Ireland • • Portuguese Italy Simplified Chinese • • Spanish • Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap. apac Australia • Netherlands • China • Portugal • Hong Kong • Spain • Japan • Switzerland • Malaysia • UK • New Zealand • Singapore • hIGH-VALUE EXTENSION APPLICATIONS IN THE CLOUD Infor d/EPM Infor Warehouse Mobility Infor Reporting Infor Risk and Compliance Infor Time Track Infor BI Infor CloudSuite Infor Discovery Guide | 61 Infor CloudSuite Automotive Key Information Meet Infor CloudSuite Automotive, a comprehensive suite of industry-proven solutions, including a core ERP system combined with high-value extension applications—all delivered in the cloud. Backed by decades of industry expertise and continually enhanced with the latest innovations, it’s designed to help automotive suppliers modernize, innovate, and drive competitive differentiation. • F ree up capital—Automotive suppliers have not been making the capital investments needed to keep up with increasing demand. A cloud-based ERP solution can help free up capital, while providing you with the flexibility to meet your evolving operational needs. You’ll have funds to expand your plants and facilities, and be able to quickly and easily respond to opportunities in growth markets. • Save money and foster growth—The ability to meet aggressive customer demands, increase productivity, and simplify compliance can help you maintain quality and improve profitability. • F orecast better and faster—Improved planning, forecasting, and visibility help you prepare more effectively for skill shortages, supply chain bottlenecks, and business risks. Strategic Objectives Infor CloudSuite Automotive provides comprehensive, end-to-end functionality that helps boost performance across your entire organization. Eighty-four of the top 100 global auto companies use Infor Automotive core solutions, which continually evolve to match industry needs. Meet customer demands Get targeted capabilities Keep pace with change Infor CloudSuite for Automotive helps get your products to market quicker, do a better job of matching supply with demand, and manage your operations more efficiently. With Infor CloudSuite Automotive, you get built-in, customer-specific shipping document and barcode label generation, analytics, and EDI capabilities. With more than 25 years of expertise and commitment solving the business challenges of automotive suppliers, Infor can help ensure that you keep pace with today’s intense and constantly changing business requirements and trading partner rules. Infor CloudSuite End-to-end supply chain insight Connect and collaborate with all your suppliers on all standards in real time to anticipate parts shortages or delays that jeopardize delivery of parts to your customer. Infor Discovery Guide | 62 Components & features Infor CloudSuite Automotive gives you visibility into every facet of your enterprise—including suppliers, customers, and products—all within a secure infrastructure built specifically for the automotive industry. Quality & Production Customer Relationship Management Shop-floor scheduling and lean production tools Compliance with OEM and other complex regulations Program management Deep, custom analytics Easy-to-use, built-in reporting tools A 360° customer view with OEM profiles Customized views for front-line users, managers, and executives Detailed transaction tracking tools Planning & Inventory Supply chain visibility Scheduling for all processes, MMOG requirements Advanced procurement tools High-volume production management Raw materials sourcing for lower costs Faster product delivery across the supply chain LANGUAGES Geographies Americas europe Dutch • English • Canada • Austria • French • Mexico • Belgium • German • United States • France • Italian • Germany • Ireland • apac Japanese • Portuguese • Australia • Italy Simplified Chinese • • China • • Netherlands Spanish • Hong Kong • Portugal • Japan • Spain • Malaysia • Switzerland • New Zealand • UK • Singapore • Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap. other hIGH-VALUE EXTENSION APPLICATIONS IN THE CLOUD Infor d/EPM Infor Time Track Infor Talent Science Infor Mongoose Infor Configure Price Quote Infor Workforce Management Infor CRM Infor EAM Infor Learning Management Infor CloudSuite Infor Discovery Guide | 63 Infor CloudSuite Fashion Key Information Infor CloudSuite Fashion offers modern software, a beautiful user experience, and pre-configured fashion best practices. You’ll be able to manage both style and non-style products in the same system and gain visibility across every aspect of your value chain. Connect and share information with your internal team, suppliers, production staff, and customers, all within a secure infrastructure built specifically for fashion. • Industry-specific software—Infor CloudSuite Fashion includes the same proven functionality that has helped over 250 apparel, footwear, and textile companies gain and maintain industry leadership. • Secure infrastructure—Best-practice protocols in application, network, physical, and operations security, as well as comprehensive monitoring, with a secure and reliable cloud infrastructure managed by Amazon Web Services (AWS). • Cloud economics—Infor CloudSuite Fashion offers a faster time to value with minimal upfront investment, reductions in labor costs, and hasslefree adoption for users. Strategic Objectives Infor CloudSuite Fashion offers a predefined set of applications and good practice processes—all for a monthly subscription fee. More than 1,700 fashion companies worldwide use Infor Fashion core solutions, which continually evolve to match their industry needs. The complete suite experience for staff and executives Infor CloudSuite Fashion provides small-to-large sized fashion, apparel, footwear, accessories, luxury goods, and textile companies with a full suite of tools to manage the entire fashion process from design, development, and sourcing, to production, distribution, customer service, and finance. Infor CloudSuite Analyze your business for growth End-users get access to industry-specific analytics that provide critical metrics and key performance indicators, delivered through a unique user interface powered by Infor ION, and Infor Ming.le. These enhancements support global value chains by allowing users to view realtime data at any time, from any location. Modernize your technology platform with minimal upfront investment Users can significantly lower their capital investment in IT, and also quickly share data, such as sales revenues, product specifications, production plans, and customer information in real-time. This allows teams to be more collaborative and efficient. Reduce IT overhead and implementation With cloud delivery through AWS, users can experience a faster return on investment and a reduced total cost of ownership. Because users don’t have to purchase servers and hardware or hire supplementary IT staff, they get a more cost-effective solution than possible with traditional on-premise IT, and can move costs from capital expenditure to operations expenditure. Infor Discovery Guide | 64 Components & Features Infor CloudSuite Fashion gives you business intelligence with industry-specific analytics, powerful search functionality, social business collaboration, and mobility—all delivered within an integrated framework. Master Data Styles, colors, sizes, and other characteristics Accessories and other items Demand Management & Planning Sales budgets, forecasts, and collaborative demand planning Sales Bonus and commission Discounts Bulk order agreements Customers Sourcing, production, and raw material planning Suppliers Reorder point planning Price adjustment and corrective invoicing Company structure Rescheduling Customer returns Order to Cash Warehouse Management Analytics Preseason orders and replenishment Direct putaway and 2-step putaway Fashion industry specific analytics Buy to order Locations Contextual business analysis Bulk orders and distros Movements between warehouses Reporting analysis Pick, pack, dispatch, proof of delivery and invoicing Inventory counting and reclassification Workflow management tools Bulk and pick face management Business monitoring Mass change Credit limits Design & Development Budget import, collection planning, and line planning Procure to Pay Agreement and price handling Purchasing of finished goods, subcontract items, fabrics, and trims Material and trim development Monitoring activities and purchase orders Specification packs Sourcing and purchasing costs Sampling process and costing Advanced shipping notices Critical path management Receipt of goods and quality inspections Production Claims Grouping and management of production orders in a cut Financials Allocation and issue of fabric and other raw materials Working with subcontracted operations Sewing line and bundle Management Rescheduling Infor CloudSuite General ledger Accounts payable Accounts receivable Cost accounting Fixed assets Infor Discovery Guide | 65 LANGUAGES Danish • German • Portuguese • Dutch • Hungarian • Simplified Chinese • English • Italian • Spanish • Finnish • Japanese • Swedish • Flemish • Norwegian • French • Polish • Geographies Americas europe africa Argentina • Austria • Bolivia • Belgium • Brazil • Czech Republic • Canada • Denmark • Chile • France • Australia • Colombia • Finland • China • Mexico • Germany • Hong Kong • United States • Hungary • Indonesia • Uruguay • Italy • Japan • Ireland • Malaysia • Luxemburg • New Zealand • Norway • Philippines • Poland • Singapore • Portugal • Thailand • Slovakia • Spain • Sweden • Switzerland • Netherlands • UK • Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap. Infor CloudSuite South Africa • APAC Infor Discovery Guide | 66 High-value Extension Applications in the Cloud Product Development and Line Planning Advanced Forecasting and Demand Planning Infor CloudSuite Document Management Tactical Fashion Production Planning Warehouse Mobility Fashion Manufacturing Scheduling Graphical Product Configuration for Embellishment and Make-to-Order Infor Discovery Guide | 67 Infor CloudSuite Food & Beverage Key Information Infor CloudSuite Food & Beverage has all the right ingredients to manage your complex operations and compliance requirements. This complete, yet flexible, solution gives you deep, proven end-to-end capabilities for all your critical processes. • Industry expertise—Proven Food & Beverage ERP capabilities across all major segments of the industry, including: bakery, beverage, dairy, meat and poultry, prepared and chilled, and food ingredients. • Flexible deployment—CloudSuite Food & Beverage offers a faster time to value with minimal upfront investment, reductions in labor costs, and hassle-free adoption for users. • S ecure hosting—Best practices in application, network, and operations security, as well as comprehensive monitoring with a secure and reliable cloud infrastructure managed by Amazon Web Services. benefits of the cloud Infor CloudSuite Food & Beverage is an agile, secure, and highly flexible hosting platform that allows you to: Become more agile to drive global growth Reduce your total cost of ownership The solution provides real-time data that is accessible anytime, anywhere. It’s easy to expand to new locations, add users as your company grows, and have visibility across multiple sites and warehouses. Because data is no longer stored onsite, you no longer need expensive servers and hardware. You can devote fewer resources to hardware purchases, software upgrades and fixes, and IT personnel. Infor CloudSuite Improve productivity by modernizing your technology Mobility features, collaboration tools, embedded analytics, and an intuitive user interface drive efficiency and help you make faster, better decisions. Stay current with the latest innovations Because the solution is in the cloud, you get the latest Food & Beverage ERP features and updates automatically— without installing upgrades and new versions. Infor Discovery Guide | 68 components & features Infor CloudSuite Food & Beverage offers an end-to-end solution with deep, proven functionality for all your critical business processes. Manufacturing operations Forecasting and demand planning down-to-the-minute Warehouse and distribution management financial management Analytics and reporting Visibility and compliance across multiple sites Accounting, budgeting, and reporting Production planning and scheduling Easy-to-use, built-in reporting tools Recipe and least cost formulation Deep analytics for faster, better decisions Supply chain management Modern user interface and tools for workforce productivity Raw materials and ingredient inventory visibility Product development End-to-end tracking and traceability Sophisticated product development tools Integrated quality management and label compliance Advanced product lifecycle management for faster launches LANGUAGES Danish • German • Portuguese • Dutch • Hungarian • Simplified Chinese • English • Italian • Spanish • Finnish • Japanese • Swedish • Flemish • Norwegian • French • Polish • Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap. Infor CloudSuite Infor Discovery Guide | 69 Geographies Americas europe africa Argentina • Austria • Bolivia • Belgium • Brazil • Czech Republic • Canada • Denmark • Chile • France • Colombia • Finland • Mexico • Germany • Uruguay • Hungary • Italy • Ireland • Luxemburg • Norway • Poland • Portugal • Slovakia • Spain • Sweden • Switzerland • Netherlands • UK • Infor CloudSuite South Africa • APAC Australia • China • Hong Kong • India • Indonesia • Japan • Malaysia • New Zealand • Philippines • Singapore • Thailand • Infor Discovery Guide | 70 Infor CloudSuite Healthcare Key Information Infor CloudSuite Healthcare offers a ready-to-run cloud solution built specifically to meet the needs of healthcare organizations that require proven solutions in financial management, supply chain management, and human capital management. • C omprehensive—Our healthcare suite covers virtually every aspect of your organization, from attracting and retaining talent and closing the books to managing your complex supply chain. • M ature—Infor has been delivering enterprise software for over 30 years, including 10 years delivering cloud-enabled applications. • H ealthcare-specific—We’ve pre-packaged and seamlessly integrated a suite of solutions the industry has come to recognize as #1 in managing all aspects of a healthcare organization’s administrative and operational business processes. Strategic objectives Infor CloudSuite Healthcare currently serves more than 100 healthcare organizations and 1 million subscribers in the US. Reduce your total cost of ownership Ensure security and reliability Because data is no longer stored on-site, you can say goodbye to expensive servers and hardware, and redirect support personnel to more strategic activities. With data managed by professional, experienced providers, you benefit from best-practice protocols in application, network, physical, and operations security, as well as comprehensive monitoring. Infor CloudSuite Improve performance Automatic upgrades ensure up-to-date, optimized solutions with scalable processing to respond to changing environments. Support multi-facility operations The solution provides realtime data that is accessible anytime, anywhere and that easily expands to accommodate the addition of new facilities or clinics. Infor Discovery Guide | 71 components & features Infor CloudSuite Healthcare delivers proven capabilities in key areas such as financial management, supply chain management, global human resources management, talent management, and dynamic enterprise performance management, all offered in a secure, integrated framework. Infor lawson infor global hr infor talent management Full financial and supply chain management suite Core HR and payroll solution Includes compensation management, goal management, employee performance management, learning and development, talent acquisition, and succession planning. Absence management Accounts receivable and payable General ledger Benefits administration Employee and manager self-service Fixed assets Infor d/epm HR administration Includes budgeting, planning, cost accounting, strategy management, and financial consolidations. Geographies LANGUAGES English Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap. Infor CloudSuite • Canada • United States • Infor Discovery Guide | 72 Infor CloudSuite Hospitality Key Information With Infor CloudSuite Hospitality, you get a hotelspecific solution suite backed by decades of practical application and continuously enhanced with the latest innovations, from mobile access and social technologies to industry-driven analytics. • Industry expertise—An industry-specific solution suite, fully integrated and deployed securely in the cloud, provides functional depth and flexibility. • F lexible deployment—Total choice for total control. Deploy in the cloud, on-premise, or a hybrid of both, and scale server capacity as needed to easily add new properties. • S ecure hosting—Best-practice protocols in application, network, physical, and operations security, as well as comprehensive monitoring with a secure and reliable cloud infrastructure managed by Amazon Web Services. Strategic Objectives Infor’s industry-tailored solutions are already helping more than 19,500 hospitality companies worldwide Create a better experience for staff, guests, and executives Exceed expectations with our ease of use and collaboration tools that can enable superior service delivery. You also get pricing controls and analytics that lower costs and provide real-time visibility into performance. Infor CloudSuite Increase revenues up to 7% from the first year Modernize your technology platform Reduce IT overhead and implementation time With sophisticated revenue management forecasts, guest recognition capabilities, and dynamic guest experience packaging, you can sell the right product to the right customer at the right time and for the right price. Realize the benefits of expedited service delivery through mobility, centralized staff collaboration, embedded analytics, and a beautiful user interface that drives efficiency. Eliminate the need for servers, hardware, and maintenance resources with a monthly subscription at a flat rate per room, per month. The complete system can be expensed as an operating cost, freeing more capital for strategic projects. Infor Discovery Guide | 73 LANGUAGES English • German • French • Simplified Chinese • • Spanish Geographies Americas europe apac Canada • France • Australia • Mexico • Germany • China • United States • Ireland • Malaysia • UK • Singapore • Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap. High-value Extension Applications in the Cloud Infor Restaurant Management (planned) Infor Mongoose Infor CloudSuite Business Infor Marketing Resource Management Infor HR Service Delivery Infor Interaction Advisor Infor Workforce Management Infor CRM Infor Learning Management Infor Talent Science Infor CloudSuite Corporate components & features Revenue management Asset & incident management Integrated framework Demand modeling and forecasting Schedule and track work orders and incidents Contextual business analysis Database loading and consolidation Rate optimization and recommendations Mobile work-order delivery Automated maintenance alerts Transactional data analysis and reporting options Mobile housekeeping scheduling and room readiness updates Property management Social collaboration Mobile check-in, check-out and concierge service Auditable internal communication Customizable screens and workflow Lifetime guest value at reservation and check-in screen Reporting analysis Workflow management tools Business monitoring Automated tasks and alerts Enterprise-wide data sharing Immediate guest service across departments Encrypted, tokenized credit data Infor CloudSuite Infor Discovery Guide | 74 Infor CloudSuite Industrial Key Information With Infor CloudSuite Industrial, you get an end-to-end solution to efficiently manage your entire operational process, from product design to shop floor scheduling and aftermarket service. The suite is backed by decades of industry-specific expertise and contains the functionality, agility, and deep capabilities you need to respond to today’s global economy. • Industry expertise—Industry-specific solution suite, fully integrated and deployed securely in the cloud, provides functional depth and flexibility. • S ecure hosting—Best-practice protocols in application, network, physical, and operations security, as well as comprehensive monitoring with a secure and reliable cloud infrastructure managed by Amazon Web Services. • F lexible deployment—Total choice for total control. Deploy in the cloud, on-premise, or a hybrid of both, and scale server capacity as needed to easily add new plants or facilities. strategic objectives Infor’s industry-tailored solution is already helping manufacturers worldwide, from mid-size family-owned businesses and service providers to enterprise-size fabricators and global manufacturers. Support globalization The solution provides realtime data that is accessible anytime, anywhere. It’s easy to launch and expand to new locations, as your company grows. You can also collaborate and share data with strategic supply chain partners worldwide. Infor CloudSuite Ensure speed, security, and reliability With data managed by professional, experienced providers, you benefit from best-practice protocols in application, network, physical, and operations security. With special acceleration packs, implementation is easier and faster than you thought possible. Reduce IT costs Reduce up-front investment by eliminating the need for servers, hardware, or maintenance resources. Monthly subscription rates can be expensed as an operating cost, rather than a one-time capital investment, freeing more capital for strategic projects. Infor Discovery Guide | 75 components & features production management AFTERMARKET SERVICE Shop floor scheduling Multi-tiered customer warranties Inventory management Extended service contracts Procurement, requisition center, and sourcing Lean production tools Scheduling technicians for break-fix repairs Contract management and mobile supply chain management DEEP ANALYTICS Supplier portals to enable more efficient service Deep analytics for forecasting and strategic planning FINANCIAL MANAGEMENT PACKAGING AND DISTRIBUTION Time and attendance Batch scheduling Quality control warehouse Pick, pack, and ship capabilities CUSTOMER RELATIONSHIP MANAGEMENT 360° view of customer accounts and transactions. Built-in reporting tools for easy access to critical data HUMAN RESOURCE MANAGEMENT General ledgers Real-time view of enterprise-wide performance Accounts payable, accounts receivable, project accounting, and cost accounting Personalized dashboards, workflows, and alerts Reporting and analysis of performance throughout the organization Contact management SUPPLY CHAIN VISIBILITY Lead and opportunity tracking Auditable internal communications Sales forecasting Automated tasks and alerts e-commerce B2B and B2C MIXED MODE OPERATION SOCIAL COLLABORATION AND INTEGRATION TOOLS Integrated social tools Team- and project-specific portals for faster information sharing Powerful abilities when combined with Microsoft .NET and SQL Improved efficiency and teamwork across geographic boundaries Infor CloudSuite Manage Make-to-Order (MTO) and Engineer- to-Order (ETO) processes as well as high-volume Make-to-Stock (MTS). New product introductions Product configurations, quoting processes, and quality control Collaboration with customers on design details Infor Discovery Guide | 76 LANGUAGES Geographies Americas europe Dutch • English • Canada • Austria • French • Mexico Belgium • • • German United States France • • • Italian Germany Japanese • • • Ireland Portuguese • • Italy Simplified Chinese • Spanish • Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap. apac Australia • Netherlands • China • Portugal • Hong Kong • Spain • Japan • Switzerland • Malaysia • UK • New Zealand • Singapore • High-value Extension Applications in the Cloud Infor Configure Price Quote (CPQ) Infor Supply Chain Management (SCM) Infor HR Service Delivery Infor Enterprise Asset Management (EAM) Infor Marketing Resource Management Infor CRM Infor Talent Science Infor Workforce Management Infor Mongoose Infor Learning Management Infor Product Lifecycle Management (PLM) Infor Human Capital Management (HCM) Infor CloudSuite Infor Interaction Advisor Infor Discovery Guide | 77 Infor CloudSuite Business Key Information Infor CloudSuite Business is a ready-to-run cloud platform that provides streamlined management and deep visibility into every facet of your business, including financials, human resources, supply chain, and project and customer relationship management. With easy-to-use collaboration and analytic tools, your team can make better decisions faster—from any location. • Industry expertise—Industry-specific solution suite, fully integrated and deployed securely in the cloud, provides functional depth and flexibility. • F lexible deployment—Total choice for total control. Deploy in the cloud, on-premise, or a hybrid of both, and scale server capacity as needed to easily add new properties. • S ecure hosting—Best-practice protocols in application, network, physical, and operations security, as well as comprehensive monitoring with a secure and reliable cloud infrastructure managed by Amazon Web Services. Strategic Objectives With Infor CloudSuite Business, you can integrate and streamline management of your entire business to position your organization for rapid growth, all within a flexible cloud infrastructure that’s highly secure and cost-effective. Your company always runs the latest version—and pays only for what’s needed. Build a modernized technology platform that’s optimized for growth With automatic upgrades and pre-built integrations to technologies like mobility, big data, and social business, you can easily take advantage of innovative new applications. Reduce your TCO Realize a speedier time to value Because data is no longer stored on-site, you can say goodbye to expensive servers and hardware, and redirect support personnel to more strategic activities. Unlike legacy ERP launches, cloud launches can be completed in weeks or months—not years. Gain global essentials Ensure security and reliability With data managed by professional, experienced providers, you benefit from best-practice protocols in application, network, physical, and operations security, as well as comprehensive monitoring. Infor CloudSuite Handle complex currencies and revalutions, fulfill both local and global regulatory requirements, and have greater financial visibility. Infor Discovery Guide | 78 components & features Infor CloudSuite Business offers you proven capabilities in key areas such as financial management, analytics, performance and supply chain management, social business collaboration, mobility, and more, all delivered within an integrated framework. Financial management Supply chain management Consolidations, allocations, eliminations, and re-valuations Auditable internal communication Automated tasks and alerts General ledger, strategic ledgers, accounts payable, accounts receivable Enterprise-wide data sharing Project accounting and cost accounting Immediate guest service across departments Reporting and analysis of performance throughout organization SOCIAL COLLABORATION AND INTEGRATION TOOLS Team- and project-specific portals for faster information sharing Powerful abilities when combined with Microsoft .NET and SQL Improved efficiency and teamwork across geographic boundaries Project and resource management PRODUCTION, PACKAGING Analytics and business intelligence Manage projects in multiple currencies AND DISTRIBUTION BI tools to synchronize siloed information Set budgets, track activity, and have milestone billing Inventory and warehouse management Real-time view of enterprise-wide performance Personalized dashboards, workflows, and alerts Fully integrated with GL, AP, and AR Microsoft Project interface (import/export) Work order management Service management Call center Sales order management Human resource management Work orders Quote/order management Labor and expense management Integrated, end-to-end HR management with alerts and reports Pricing/commissions Order configuration Scheduling and dispatch Tools for payroll, absence management, benefits, and administration Time and attendance management Employee and manager self-service options Preventative maintenance Customer RELATIONSHIP MANAGEMENT Contact management Lead and opportunity tracking Service contracts Loaners and rentals Service history Sales forecasting E-commerce B2B and B2C High-value extension applications in the cloud Infor ION Vendor Portal Infor d/EPM Infor Ming.le Factory Track Infor Business Intelligence Employee Self Service Portals Mobile Infor Rhythm Customer Portals Country pack(s) Infor EAM Infor CloudSuite Infor Discovery Guide | 79 LANGUAGES English • Japanese • French • Portuguese (Brazil) • French (Canada) • Simplified Chinese • German • Spanish • Italian • Thai • Geographies Americas europe apac Canada • France • Australia • Colombia • Germany • China • Ecuador • Ireland • Hong Kong • Mexico • Italy • Japan • United States • UK • New Zealand • Venezuela • Singapore • Thailand • Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap. Infor CloudSuite Infor Discovery Guide | 80 Infor CloudSuite Corporate Key Information Infor CloudSuite Corporate is a ready-to-run cloud solution built specifically to meet the needs of enterprises requiring proven solutions in financial management, supply management, and human capital management. • Industry expertise—Industry-specific solution suite, fully integrated and deployed securely in the cloud, provides functional depth and flexibility. • Secure hosting—Best-practice protocols in application, network, physical, and operations security, as well as comprehensive monitoring with a secure and reliable cloud infrastructure managed by Amazon Web Services. • F lexible deployment—Total choice for total control. Deploy in the cloud, on-premise, or a hybrid of both, and scale capacity as needed to easily add new applications or users. strategic objectives With Infor CloudSuite Corporate, you can easily manage your company’s business needs within a secure, flexible, and costeffective cloud infrastructure. Your company always runs the latest version—and pays only for what’s needed. Improve bottom-line performance and financial discipline Empower HR and streamline service delivery Simplify travel and expense management Consolidate information across your enterprise and deliver financial data to decision-makers who can improve budget management, cost-reduction strategies, and forecast accuracy. Hire more strategically and standardize onboarding processes with a unified human resource management solution that spans your entire organization and connects to various transactional and operational systems. Eliminate manual processes, allow employees to enter expenses on the go and ultimately cut the cost of processing reports by up to 80%. Tie employee performance to business strategy Give your management team the incontext business intelligence they need to make informed and timely decisions with world-class business analytics and complete financial performance data— accessible anytime, anywhere. Standardize your supply chain Automate procurement, manage supplier relationships more strategically, and closely monitor spending to lower your company’s cost-per-purchase-order and cost-perreceipt. Greater contract compliance can help increase savings. Infor CloudSuite Create opportunities for top performers, reduce attrition, and provide incentives for exceptional performance throughout your organization with a robust talent management platform. Reduce risk with real-time analytics Infor Discovery Guide | 81 components & features Infor CloudSuite Corporate offers you proven capabilities in key areas such as financial management, analytics, performance and supply management, social business collaboration, mobility and more, all delivered within an integrated framework. financial management Supply Management business analytics Strategic ledger, project accounting BI tools to synchronize information that traditionally resides in siloes Cash and treasury management Comprehensive source to settle solution, including sourcing, self-service requisitioning, purchasing and payables Invoice automation and reconciliation management Contract management and mobile supply chain management human resource management Integrated, end-to-end HR management with alerts and reports Tools for payroll, absence management, benefits, and administration Employee and manager self-service options Real-time view of enterprisewide performance Supplier relationship tools Personalized dashboards, workflows, and alerts talent management expense management Compensation, goal, and employee performance management Management of employee-initiated expenditures and revenue Learning and development tools Travel and entertainment claims, planning, and pre-approvals Talent acquisition and succession planning tools Rechargeable time capture and supplier payments financial performance management Budgeting, forecasting, financial consolidation, and strategic planning Reporting and analysis of performance throughout the organization Geographies LANGUAGES English • Canada • United States • Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap. high-value extension applications in the cloud Infor Risk and Compliance Infor Expense Management Infor Workforce Management Infor HR Service Delivery Infor CloudSuite Infor Enterprise Asset Management Infor Discovery Guide | 82 Infor CloudSuite HCM Key Information With Infor Human Capital Management, you get pre-configured, pre-integrated, and pre-defined services in a single solution. Our revolutionary service delivery model lets you select just the processes you need or deploy an end- to-end solution. You have the flexibility to choose tools that maximize impact now and expand later as your needs grow. • E nable predictive talent decisions that drive business results—Connected talent and business performance data support insights and decisions that put the right people in the right roles to drive business performance. • M inimize risk and shorten time to ROI—Deploy and integrate cloud and on-premise to match your technology strategy using pre-defined integrations or Infor ION to accelerate integrations with third-party and legacy solutions. • E ngage employees and boost productivity with beautiful software—Support distributed, mobile workforces, and a wide range of devices with a streamlined user experience that facilitates employee adoption and self- service, freeing up HR staff. Strategic Objectives Infor Human Capital Management solutions are already helping more than 5,000 companies worldwide. Align your talent with your business strategies Transform your HR function Improve employee engagement Create a more agile workforce Drive your business performance by putting the right people and systems in the right place. By creating a better understanding of the skills and behaviors you need from your talent, you can maximize your workforce, leverage release talent potential, and proactively plan for future organizational needs. With HCM technology, you can reduce costs and improve operations. This frees up your HR function to focus on aligning your strategy with your business goals. Encourage top performance by aligning behaviors and skills with performance and business strategy. This maximizes learning and development opportunities, and provides continuous feedback and support for your employees. You can improve your business results and your customer satisfaction, while reducing your operating experience. Through continuous and self-directed employee development, you can turn risks created by market or environmental shifts into opportunities to grow and gain competitive advantage. You’ll be able to improve your development planning, address skill and behavior gaps, and retain your best talent. Infor CloudSuite Infor Discovery Guide | 83 Leverage the cloud today Today’s distributed, mobile workforce requires HR solutions that can address their needs whenever and wherever your business takes them. With Infor Human Capital Management, you can take advantage of a modern cloud infrastructure to deliver workforce applications that keep up with your business and reduce the burden on your IT team. Components & features Proven capabilities in key areas such as Core HR, Talent Management, HR Service Delivery, Workforce Management, and Learning, infused with Talent Science and delivered within an integrated framework. Global HR hr sERVICE DELIVERY workforce MANAGEMENT Person System of Record Employee Self-Service Portal Time & Attendance Competency Framework Knowledgebase Absence Management Position Budgeting Case Management Scheduling Health and Safety Total Rewards Planning and Budgeting Employee Relations Onboarding Task Management Human Resources Offboarding Performance Management Talent MANAGEMENT leARNING MANAGEMENT talent science Compensation Full-service Learning Portal Candidate Assessment Goal Management Content Management Performance Profiles Development Planning Certification Candidate Reports Performance Management Mobile Learning Candidate Workflow Succession Management Social Learning Talent Acquisition Reporting and Analytics Infor CloudSuite Infor Discovery Guide | 84 “ We genuinely believe that if software is fun and good looking, people will enjoy using it, which in turn boosts its ability to deliver success within the business. The social media capabilities are hugely valuable in engaging and motivating new talent, which in turn will allow us to innovate and propel future growth.” Bruce Hutchison Managing Director, Huchison Technologies Core Application Portfolio Infor Discovery Guide | 85 Core Application Portfolio Enterprise Resource Planning IN THIS SECTION 87 CloudSuite Industrial (SyteLine) 91 LN 96 LX 100 M3 110 System21 114 VISUAL 118 XA Core Application Portfolio Infor Discovery Guide | 86 Infor CloudSuite Industrial (SyteLine) Key Information Infor CloudSuite Industrial (SyteLine) is a robust ERP solution specifically designed with built-in best practices and highly efficient process flows to help manufacturers improve productivity. • F lexible deployment—on-premise, in the cloud, or both—with the same full-featured system. • A mixed-mode application that meets the unique requirements of engineer to order, configure to order, repetitive, and service-based manufacturers. • Multi-site support allows an organization to be modeled site by site, with complete integration to the overall enterprise. Roadmap 2012 2013 2014 2015 10+ 10x 10x Xi Printing and Packaging Social, mobile, and UX Automotive Suppliers Currency engine Workbench Search Single instance multi-site Japanese localizations ITAR compliance Pick/Pack/Ship Reseller Portal Business Intelligence Pick/Pack/Ship enhancements Workbenches Distribution for manufacturers Finance/HR enhancements Time Track Dimensional planning Inforce (Salesforce) Molding and Fabrication Employee self-service portal IGF/Varial German Infor Factory Track, Shop Floor Germany, France, Spain, and Italy localizations Financials Supply Chain Execution Process enhancements E-commerce Demand Planning Infor Quality Management Product Configuration on Customer Portal Mobile service XBRL Edgar Online Core Application Portfolio Infor Discovery Guide | 87 Strategic Objectives Lower Total Cost of Ownership Continue to minimize total cost of ownership with the expansion of industry and manufacturing solutions, such as adding support for multi-site to minimize the need for customizations. Specialize by Industry Deliver specialized functionality for focus industries, including Printing & Packaging, Automotive Suppliers, Distribution for Manufacturing, Injection Molding, and Aerospace & Defense; add pre-packaged integration, role-based business process flows, and analytic content, including Electronic Signature, Service Management, Shop Floor Automation, Dimensional Inventory, and Approved Manufacturers. Enable Adoption of High-value Extension Applications Provide high value expansion opportunities for customers with packaged integrations. ION-based integrations to Expense Management, Enterprise Asset Management, Supply Chain Execution, Inforce, and Salesforce, mobile applications, e-commerce and Business Intelligence, point-to-point integrations to Configure Price Quote and Product Lifecycle Management. 10x Highlights New ION Integrations to Extension Apps—Time Track and Warehouse Mobility Expand Micro-vertical Functionality— Automotive Suppliers, Printing and Packaging Provides a more compelling extended suite with a less risky, lower cost way to take advantage of new, high value capabilities. Helps companies to leverage and extend their core ERP investment with best of breed applications that are pre-integrated and share a common look and feel. Integrations are resilient to upgrades and enable increased business and IT alignment as new applications can be deployed rapidly with minimal training effort. New, Modern User Experience— Social and Mobile Reinvented user experience provides a completely modern solution, while delivering more robust functionality through compelling workflows built in to the application and across a broader suite. Bulgarian • Portuguese (Brazil) • Czech • Russian • English • Simplified Chinese • French • Slovenian • German • Spanish • Italian • Thai • Japanese • Turkish • Polish Industries Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap. Core Application Portfolio Helps customers and prospects get more value out of their deployment by enabling better, expanded visibility into the business at all levels, to drive better decision making. LANGUAGES Make Upgrades Seamless Enable customers to upgrade easily and efficiently through predefined content packs, cloud or phased upgrades, and mobile applications. More Robust Business Intelligence Americas EMEA APAC Aerospace & Defense • • • Automotive • • • Chemicals & Life Sciences • • • Equipment • • • High Tech & Electronics • • • Industrial Manufacturing • • • Service Providers • • • Infor Discovery Guide | 88 10x Core Features Infor Ming.le Approved manufacturers Cradle to grave lot and serial tracking Data search across entire application Batching Container inventory Scrap and yield Consigned inventory portals Printing and Packaging Industry pack • Customer Data view actions and styles Multi-site support for customer order creation across different entities Web rendering updates • T o Excel • Vendor • Quoting and estimating • New Workbenches • Material Tracking • M enu and keyboard shortcuts Mobile Auto vouchering SSRS reports Greener report options Enhanced picking, packing, and shipping Multi-currency payments A/R and A/P and payroll updates • FedEx and UPS integration IFRS certification Enhanced Microsoft Office integration • Shipping labels Control accounts Communication wizard email blasts Credit Card Interface improvements Quick journal entries Electronic signature capture APS/MRP demand and plan detail charts Surcharges Dimensional inventory Inventory control—cycle count variance reporting Promotions and Rebates Multi-Books 10x common component adoption Integrations New Localizations Analytics Configure Price Quote India DataViews Critical Numbers Inforce (Salesforce) Argentina Infor CloudSuite Industrial (SyteLine) BI Enterprise Asset Management (EAM) Colombia Infor BI—Business Vault Expense Management (XM) Venezuela Corporate Performance Management (CPM) Brazil Business Analytics Manufacturing Foundation PLM (Discrete) Warehouse Mobility Motion—Road Warrior Ecuador Micro-verticals Chile Discrete Manufacturing Japan Furniture, Windows, Doors German High Tech E-commerce Time Track Mobile Printing and Packaging Industry Pack Road Warrior Financials Infor CloudSuite Industrial (SyteLine) Mobile Aerospace Defense Metal and Plastics Fabrication Medical Devices • SunSystems Automotive—Tier suppliers • Varial Specialty Vehicles • EDGAR Online (XBRL Reporting) Sand and Aggregates Core Application Portfolio Infor Discovery Guide | 89 Infor CloudSuite Industrial (SyteLine): Why Upgrade? capabilities Microsoft .Net solution Mongoose Development Framework RoHS, Reach Governance, and Compliance Promotion/Pricing and Rebates APS (Advanced Planning & Scheduling) Service Management Quality Management Doc-Trak Infor ION Infor Mingl.e SyteLine BI Vendor/Customer Portals Infor Factory Track ION BI and Reporting Employee Self Service Portal Auto and/or Supplier Exchange SyteLine v6.x or earlier SyteLine v7.x or v8.x • • • • • • • • • • • • • • • • • • • • • • • • • No (v7) and Optional (v8) • • • • Yes Core Application Portfolio Upgrade to SyteLine v9.00.20 • • • • • • • • • • • • • • • CloudSuite Industrial • • • • • • • • • • • • • • • No Optional Infor Discovery Guide | 90 Infor LN Key Information Infor LN is the most powerful and comprehensive solution available for consolidating and simplifying complex, global operations in industries ranging from Automotive, Equipment, High Tech & Electronics, Aerospace & Defense, and Industrial Manufacturing. • E nable global system consolidation and business process standardization using a single, global ERP instance. • S implify complex processes using industry best practices delivered through standard packaged software. • Industry-specific analytics populated by ION into a single Business Vault. • Deliver on strategic and operational agility and create customer-centric operations using best in class supply chain, manufacturing, project, and service life cycle management. • Streamline compliance with fast changing regulations across 48 countries. Roadmap 2013 2014 2015 Infor Ming.le Segment Accounting Claims Management and Warranty Terms Precious metal surcharges US DoD contracting improvements including Borrow/Loan Payback and Costing Breaks HTML5 UI replacing Java Swing Compliance for US DoD Defense Contractors Analytics for A&D Analytics for Automotive Next-generation document management Mobile Service Management Human Capital Management Engineering and Construction Management Expense Management Rhythm Contract Manager Homepage Role-based Permission Management enhancements Quality Manager Homepage Data Level Security enhancements In-Context BI for Projects and Quality Zero footprint HTML5 E-commerce CloudSuite Industrial (SyteLine) Enhanced Sub-Contracting Management, Governance Risk and Compliance ION Grid and Implementation Accelerators (IAs) CloudSuite High Tech Compliance incl. Segregation of Duties leveraging Infor Risk and Compliance CloudSuite Automotive, A&D, and LN Core Application Portfolio Infor Discovery Guide | 91 Strategic Objectives Lower Total Cost of Ownership Deliver pre-configured solutions and Implementation Accelerators that make deployment faster and more efficient. Continued investments in platform independence, virtualization support, and private and public cloud deployment options. Specialize by Industry Enable customers to get out of the software business by relying on standard packaged software without the need for modifications. Empower customers to simplify complex processes using industry best practices for Equipment, High Tech, Automotive, Aerospace & Defense, Industrial, Manufacturing, and MRO Service providers. Enable Adoption of High-value Extension Applications Provide high value expansion opportunities for customers with packaged ION-based integrations to Sales & Operations Planning, Time Track, PLM, Infor Risk and Compliance, Expense Management, LN MultiBooks, Treasury Management, and, e-commerce. Make Upgrades Seamless Enable customers to upgrade easily and efficiently through predefined content packs, cloud or phased upgrades, and mobile applications. Offering industry-specific CloudSuites tailored to meet the end-to-end business processes of each industry, because no two clouds should be alike. Core Application Portfolio 10x Highlights New Modern User Experience— HTML5 and Infor Ming.le Next generation user experiences help companies more quickly deploy new process capabilities and therefore innovate faster due to less training effort and end user push back. Reinvented user experiences increase end user productivity through in context information and empower optimized decisions based on accurate, timely information. Embedded social collaboration enables problem resolution across a global workforce and develops corporate knowledge through the sharing of best practices. Expanded Industry Functionality— Aerospace & Defense, Automotive Recent releases have added industry best practices for Automotive and Aerospace & Defense verticals on top of existing industry capabilities for High Tech, Industrial Machinery & Equipment, Distribution and General Manufacturing. Delivers a more compelling, out-of- thebox solution for targeted micro-verticals, faster deployment and lower TCO, while preserving upgrade paths. New ION Integrations to Extension Apps Helps companies to leverage and extend their core ERP investment with best of breed applications that are pre-integrated and share a common look and feel. Integrations are resilient to upgrades and enable increased business and IT alignment as new applications can be deployed rapidly with minimal training effort. LANGUAGES Arabic • Italian • Bulgarian • Portuguese (Brazil) • Croation • Romanian • Czech • Serbian (Latin-based) • Dutch • Simplified Chinese • English • Slovenian • Finnish • Spanish • French • Thai • German • Traditional Chinese • Hebrew • Turkish • Hungarian • Vietnamese • Infor Discovery Guide | 92 Industries Americas EMEA APAC Aerospace & Defense • • • Automotive • • • Equipment • • • High Tech & Electronics • • • Industrial Manufacturing • • • Service Providers • • • Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap. 10x Core Features Financial Management subcontracting operations Project Lifecycle Management • Cross-dimensional Validations • Supplier Progress Payment • P roject Pegging • Electronic bank statements • Purchasing Workbench • P roject Costing breaks • Auto-cash • Self-billing • Payment method discounts • 3-Way Match for Self-billing • Invoicing 360 screen • B orrow/Loan/Payback Supply Chain Management • ATP/CTP enhancements • Landed Cost • A uto-generate handling unit from ASN • Role-base homepage for Finance Manufacturing Management • P roject Pegging in Purchase Schedules • C ustomer Acceptance, i.e. DD250 Material Inspection and Receiving Report • M ultiple Bank Guarantees against a Contract Line item Number • H TML5 user interface Governance, Risk and Compliance • Critical Safety Item (CSI) • US DoD compliance • Production Order Split Service Lifecycle Management • US Government invoice formats • Shopfloor Operator Workbench • C laim Management • EU invoicing directive • W arranty Terms • DEM Authorization Report Quality Management • Contract Manager homepage • Sampling plans • Non-conformance Sourcing and Procurement • Corrective action plans • Corporate purchase contracts • Quality Manager homepage • Tactical sourcing for • Quality Management Reporting Core Application Portfolio • Installation Group on Project • F ollow-up work orders for complex installations Infor Discovery Guide | 93 10x common component adoption Integrations Mobile Quality Reporting Enterprise Performance Management Motion Pulse, ActivityDeck Program Cost Ledger Motion Road Warrior Earned Value Management System Infor Mobile Dashboard Automotive Analytics Infor Motion Query and Analysis Aerospace & Defense Analytics E-commerce New Localizations Micro-Verticals Automotive Exchange Argentina Automotive OEM, Tier 1-2 suppliers Sales & Operations Planning (S&OP) Russia High Tech & Electronics Demand Planning Ukraine (translation) Commercial Aerospace Infor Risk and Compliance Inforce Configure Price Quote Supply Chain Planning Supply Chain Execution Suite Supplier Exchange E AM SAP and Oracle EBS Core Application Portfolio Analytics Financial Analytics Sales Analytics Purchasing Analytics Manufacturing Analytics Industrial Manufacturing Defense Contract Manufacturing Industrial Machinery & Equipment Manufacturing MRO—Maintenance, Repair, Overhaul Service Management Infor Discovery Guide | 94 Infor LN: Why Upgrade? capabilities Manufacturing, Supply Chain, and Finance in the core Automotive and A&D capabilities in the core Globalization capability in single instance Open integration to extended solutions ION Business Vault with industry Analytics Enterprise-wide Planning Contract/Project/Customer Pegging Depot Repair Assembly Line Control Flexible costing with landed cost Role-based dashboards In-context Business Intelligence ION-enabled with workflow and event management Infor Ming.le social enterprise capability Old Versions LN 10x On-premise Industry CloudSuites • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • * L N customers can migrate to an LN based Industry CloudSuite such as CloudSuite A&D, CloudSuite Automotive, CloudSuite Industrial OR M3-based CloudSuite Fashion or CloudSuite Food & Beverage. In some instances, maintenance credits can be applied towards Industry CloudSuite subscription fees. Contact your sales or support representative for information. Core Application Portfolio Yes No In Progress Infor Discovery Guide | 95 Infor LX Key Information Infor LX is an ERP solution that offers deep industry functionality and flexibility to help companies adapt to new manufacturing trends and regulatory changes. • Most complete process manufacturing functionality and the latest Infor technology together on the most cost-effective computing platform. • Deploy locally or globally with multi-language, currency, time zone, and facility capabilities for flexibility. Roadmap 2013 2014 2015 10x 10x 10x Infor Ming.le 8.3.5 10x Feature Pack Infor CloudSuite LX Business Analytics e-Commerce Supplier Exchange Infor Reporting Expanded in-context ability Rhythm Infor Business Vault WebTop 4.5 Infor d/EPM Inforce EGLi Enhancements Serialization for General Manufacturing EGLi Modernized user experience EGLi consolidations EAM Inter-company enhancement Motion Road Warrior Core Application Portfolio Infor Discovery Guide | 96 Strategic Objectives Lower Total Cost of Ownership for Power Systems Deliver advanced technology and rich functionality to the IBM Power Systems base, extending existing low total cost of ownership with unlimited scalability. Specialize by Industry Engineered to support key manufacturing industries through flexible configuration options and pre-packaged integrations, role-based business process flows, and analytic content for focus verticals, particularly Food & Beverage and Chemicals & Life Sciences. Enable Adoption of High-value Extension Applications Provide high value expansion opportunities for customers with packaged integrations to Supply Chain Execution, Inforce and Salesforce, Infor Reporting, Business Analytics, F9, e-commerce, and more to come. Make Upgrades Seamless Provide opportunities to upgrade and modernize easily and efficiently with Flex program and packaged ION-based integrations to Infor Ming.le, ION Process, and new IDF applications. 10x Highlights Flexible Global Deployment New Workspace User Interface Combined with Pulse and ActivityDeck Delivers single instance for improved total cost of ownership. New Infor Ming.le user Interface with Alerts, Posts, and Feeds. ION Enabled Extends the core footprint to include high value extension applications quickly and efficiently. Reporting and Analytics Provides a single version of the truth across the enterprise. Drives greater value from core ERP solution and makes data available across the enterprise. Extended Applications Adds new capabilities to deliver significant business value with little disruption on top of core, proven ERP. LANGUAGES Dutch • Japanese • English • Portuguese • French • Simplified Chinese • German • Spanish • Italian • Limited Availability: Korean, Russian, and Swedish Industries Americas EMEA APAC Chemicals & Life Sciences • • • Consumer Packaged Goods • • • Food & Beverage • • • General Manufacturing • • • Industrial Manufacturing • • • Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap. Core Application Portfolio Infor Discovery Guide | 97 10x Core Features Application capabilities Extensive process industry capabilities • Forward and backward lot traceability • Serial number traceability • P otency, yields, and by-and co-product support Handles complex pricing scenarios and promotions Electronic signature Product life cycle control Flexible manufacturing methods support Lean business process support Single sign-on True multi-facility support for global deployment Web-enabled Multiple language support 360 degree view to business essentials Global financials with multi ledger and COA EDI through ECM Technology capabilities Extension file ready Infor Ming.le Foundation iASP support for simplified disaster recovery • Dynamic weights and measures Quality control Infor Mobile Dashboards Infor Ming.le 11 ION Process, Pulse, Activity Deck, Workflow Extensive exit points Double byte enabled Extremely scalable In-context enabled Business Vault 10x common component adoption Integrations Localizations Analytics Supply Chain Execution Brazil Cognos 8.4 and 10.1 Inforce (Salesforce) Argentina Warehouse Mobility Italy Infor Business Analytics and Manufacturing Foundation Corporate Performance Management (CPM) China (ICS) Micro-verticals Japan (ICS) Food & Beverage Mexico Life Sciences Others in core • Pharmaceuticals Local.ly, as available • Medical Devices Optiva (PLM) EPAK Enterprise Asset Management Infor Reporting e-Commerce Mobile EAM Motion Road Warrior Motion ActivityDeck Infor Mobile Dashboards Core Application Portfolio Chemicals Industrial Manufacturing General Manufacturing Process Automotive Infor Discovery Guide | 98 Infor BPCS/LX: Why Upgrade? capabilities Manufacturing, Supply Chain, and Finance in the core Flexible manufacturing methods Multiple language support Globalization capability in single instance Dynamic weights and measures Infor Ming.le enabled for a modern user experience Advanced Pricing and Promotions Flexible inventory allocation, picking and shipping Inbound and outbound logistics Release Management Credit and Deduction Management Electronic signature Project Management Graphical Lot Tracker Modern QMS Old Versions LX 10x Industry CloudSuites • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Yes Core Application Portfolio No In Progress Infor Discovery Guide | 99 Infor M3 Key Information Infor M3 is a comprehensive ERP solution designed for companies that make, move, or maintain products. • Industry-specific functionality and a commitment to open standards, for greater flexibility and lower cost of ownership than competing systems. • Infor M3 offers ultimate flexibility in operations, technology, and scale. As a multi-site, multi-country, and multi-company solution, M3 empowers your organization to adapt to changing business needs. It provides flexibility in managing mixed-mode and complex environments, with the agility to make quick adjustments at any time. Written in Java, M3 also gives you platform independence and choice. Roadmap 2013 2014 2015 New software delivery model Enriched Infor Ming.le experience Infor Ming.le enablement Major enhancements to Equipment Dealer Platform Roll out of Infor industry CloudSuites for Food & Beverage, Fashion, and Equipment HTML5 client multi browser Enriched industry-specific analytics, KPIs, and Dashboards ION integrations Implementation Accelerator for Chemical industry Web-based mashups Further ION integrations New Open technology stack to reduce the cost of ownership Equipment Dealer Platform Configure Price Quote (CPQ) integration New application to support Farmer Grower Settlement New Quality Management System New application for Mobile Field Service Management Fresh Food Planner Promotional Pricing Columbia New Fashion Product Lifecycle Management (PLM) Enhancements to freight management capabilities for the US Enhanced finished goods allocation capabilities for fashion customers New Fashion PLM module for Assortment Planning Further certified ION integrations to Infor best-in-class products Russia and Turkey via Local.ly Core Application Portfolio Infor Discovery Guide | 100 Strategic Objectives Lower Total Cost of Ownership Continue to hone deployment and maintenance effort by delivering packaged localizations and industryspecific configurations that include pre-packaged data models, reports, embedded analytics, and business process flows. Specialize by Industry Infor industry-specific suites with prepackaged integration, role-based business process flows, and analytic content for focus verticals, particularly Equipment Dealer, Service & Rental, Food & Beverage, Fashion, Distribution, Chemicals, and other process industries. 10x Highlights New HTML5 browser operating within Infor Ming.le More certified ION integrations to Infor best in class solutions Enables M3 customers to take advantage of many more Infor solutions and use the full power of Infor Ming.le including social business collaboration with integrated workflows, alerts, and contextual business intelligence. M3 customers can take advantage of Infor’s rich portfolio of business applications. New software delivery model Provides major functional updates to customers faster, on an annual basis. Deeper industry functionality for our focus industries Reduces need for customer-unique modifications or third-party solutions and expands vertical reach. Significant investment in M3 M3 in the cloud M3 is now available in the cloud through Upgrade X for existing customers and is the hub of a number of Infor CloudSuites, including Food & Beverage, Fashion, and soon Equipment. More than 1000 enhancements over last major release. Enable Adoption of High-value Extension Applications Provide high value expansion opportunities for customers with packaged ION-based integrations to Inforce, mobile, PLM, d/EPM, Supplier Exchange, Business Intelligence, Infor Reporting, Local.ly, e-Commerce, and Warehouse Management. Make Upgrades Seamless Enable customers to upgrade easily and efficiently through predefined content packs, cloud, or phased upgrades particularly for Infor Ming.le adoption. Expand Globalization Infor M3 supports 41 countries as standard and will support even more localizations within Infor M3 and Infor Local.ly in the future, to support customers as they expand into new geographies. LANGUAGES Danish • Italian • Dutch • Japanese • English • Norwegian • Finnish • Polish • Flemish • Portuguese • French • Simplified Chinese • German • Spanish • Hungarian • Swedish • Partners can provide: Russian, Hebrew, and Greek Industries Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap. Core Application Portfolio Americas EMEA APAC Chemicals • • • Distribution • • • Equipment • • • Fashion • • • Food & Beverage • • • Infor Discovery Guide | 101 10x CORE FEATURES SALES Inventory management Finance Enhanced sales price and discount handling for Equipment Kit generation method based on product quantity and size breakdown Approximately 200 improvements over M3 10.1 Significantly enhanced Equipment Quotation Management Kit in purchase and auto kit price calculation Special Price Agreements (Ship and Debit) Attribute controlled kits New equipment cost/revenue summary and new Equipment Transaction Register Promotion management pricing and discounting process improved and possibility for entering orders prior to the promotion Enhancements to color and size in characteristics management Cash management extended to all order flows and new end-of-day processing Improved visibility of kits in order matrix in customer order and stock overview Enhanced and consistent credit limit management Counter sales, improved with shopping basket, search, cash-desk integration, and keyboard shortcuts Improved location based inventory checks New Cash Desk Mashup increases usability for trade counter sales Automatic cartonization suggestions for packing Payment terms on customer order line rather than just at the order header Improved slotting capabilities for putaway in goods receipt Enhanced product replacement capabilities in sales orders Automatic recount of physical inventory counts based on user defined tolerances Prepayment control on sales order Introduced support for US sales tax without the need for Vertex Enhanced delegation of authority process for supplier invoices Ability to connect supplier invoices to Customs invoices New Warranty Claim Management solution New process for managing sales orders requiring prepayment New equipment reservations Improved back order prevention Delivery management New Quality module Integration with Infor Configure Price Quote (CPQ) Lot blending and tank cleaning Infor 10x enabled Freight outbound transport management including integration to 3rd party freight forwarders, freight shopping, charges and package value handling HTML5 client multi browsing with personalization, Web Mashups and flexible start pages Warehouse Mobility improvements provide more coverage, simplified processes Support for Infor Ming.le — Use of workflows and alerts connected with all existing 200+ app messages and new user defined application messages Pack and Ship improvement for load building 9 certified ION integrations and more to come Content rich analytics based on Infor BI and Business Vault Harmonization of users to simplify management and enable use of Workflow Over 1,100 M3 functions now have bookmarks Core Application Portfolio Picking and Inventory control improvements New Picking Workload Overview capabilities Supply Chain Orders—upstream changes of dates Customer Channels with new shipto customer ID Manufacturing Lot management including strict rotation, lot-numbering rules, etc. Manufacturing—Back-flush labor- and process-time at put-away Auto Reporting of MO Operation times based on quantity produced pURCHASING Bulk order enhancements for make-toorder and make-to-stock Staging of packages in receipt process Infor Supplier Exchange ION Integration Purchase order ASN support for catch weight and expiry dates New rules for automatic consolidation of purchase order proposals Handling of supplier rebates on promotional products where there are special commercial terms Infor Discovery Guide | 102 10x COMMON COMPONENT ADOPTION Integrations NEW LOCALIZATIONS Micro-verticals Optiva (PLM) India Inforce Brazil Food & Beverage—manufacturers and distributors Motion Road Warrior Motion—M3 CLM Supplier Exchange Mobile CLM applications Road Warrior CPM Fashion—manufacturers, design/ source/distribute brands, private brand retailers, and vertically integrated Distribution—building materials, industrial, electrical distributors, and professional wholesalers Infor BI Analytics Equipment—dealers, service providers, and rental companies Configure Price Quote Infor BI and industry-specific M3 Analytics Chemicals and Process—manufacturers E-Commerce and Infor Rhythm Infor Supply Chain Execution Fashion, Food & Beverage, Manufacturing, Distribution, Equipment Infor Reporting Core Application Portfolio Infor Discovery Guide | 103 Infor M3—Fashion: Why Upgrade? capabilities New delivery model for functionality Infor Ming.le enabled for a modern user experience and social collaboration Workflow, alerts, and contextual BI HTML5 client for multi-browser and device ION enabled Additional country support Web-based mashups New Quality Management System Infor Fashion PLM M3 Report Manager Infor BI Dashboard / d/EPM Mass update of Multiple CO lines Improved batch allocation and quick de-allocation Improved kit generation and visibility Cloud deployment and SaaS on AWS by Infor Old Versions M3 10.1 • • • • • • • • • Some • • • • • • • • • A few More • • • • • • • • • Yes Core Application Portfolio 10x On-premise UpgradeX and Infor CloudSuite • • • • • • • • • • 41 countries 41 countries • • • • • • • • • • • • • • • • • • No In Progress Infor Discovery Guide | 104 Infor M3—Food & Beverage: Why Upgrade? capabilities New delivery model for functionality Infor Ming.le enabled for a modern user experience and social collaboration Workflow, alerts and contextual BI HTML5 client for multi-browser and device ION enabled Additional country support Web-based mashups Fresh food planner New Quality Management System Infor Optiva PLM M3 Report Manager Infor BI Dashboard / d/EPM Lot blending and tank cleaning Freight/Transport mgmt., rate shopping Cloud deployment and SaaS on AWS by Infor Old Versions M3 10.1 • • • • • • • • • Some • • • • • • • • • Some More • • • • • • • • • Yes Core Application Portfolio 10x On-premise UpgradeX and Infor CloudSuite • • • • • • • • • • 41 countries 41 countries • • • • • • • • • • • • • • • • • • No In Progress Infor Discovery Guide | 105 Infor M3—Chemicals & Process: Why Upgrade? capabilities New delivery model for functionality Infor Ming.le enabled for a modern user experience and social collaboration Workflow, alerts and contextual BI HTML5 client for multi-browser and device ION enabled Additional country support Web-based mashups New Quality Management System Infor Optiva PLM M3 Report Manager Infor BI Dashboard / d/EPM Lot blending and tank cleaning Lot mgmt., strict rotation, lot-no. rules Back-flush labor- and process-time at put-away Cloud deployment and SaaS on AWS by Infor Old Versions M3 10.1 10x On-premise UpgradeX • • • • • • • • • • • • • • • • • • • 41 countries 41 countries • • • • • • • • • • • • • • • • • • Some • • • • • • • • • Some More • • • • • • • • • Yes Core Application Portfolio No In Progress Infor Discovery Guide | 106 Infor M3—Distribution: Why Upgrade? capabilities New delivery model for functionality Infor Ming.le enabled for a modern user experience and social collaboration Workflow, alerts and contextual BI HTML5 client for multi-browser and device ION enabled Additional country support Web-based mashups Special price agreements (ship and debit) New version of Counter Sales M3 Report Manager Infor BI Dashboard / d/EPM Prepayments on sales orders New possibility for early orders for promotions Improved back order prevention Cloud deployment & SaaS on AWS by Infor Old Versions M3 10.1 10x On-premise UpgradeX • • • • • • • • • • • • • • • • • • • 41 countries 41 countries • • • • • • • • • • • • • • • • • • Some • • • • • • • • • Some More • • • • • • • • • Yes Core Application Portfolio No In Progress Infor Discovery Guide | 107 Infor M3—Equipment: Why Upgrade? capabilities New delivery model for functionality Infor Ming.le enabled for a modern user experience and social collaboration Workflow, alerts and contextual BI HTML5 client for multi-browser and device ION enabled Additional country support Web-based mashups New equipment cost/revenue summary and new equipment transaction register CRM for equipment M3 Report Manager Infor BI Dashboard / d/EPM Enhanced equipment quotation management New warranty claim management solution Parts marketing programs/rebates Cloud Deployment and SaaS on AWS by Infor Old Versions M3 10.1 10x On-premise UpgradeX • • • • • • • • • • • • • • • • • • • 41 countries 41 countries • • • • • • • • • • • • • • • • • • Some • • • • • • • • • Some More • • • • • • • • • Yes Core Application Portfolio No In Progress Infor Discovery Guide | 108 Infor M3—Manufacturing: Why Upgrade? capabilities New delivery model for functionality Infor Ming.le enabled for a modern user experience and social collaboration Workflow, alerts and contextual BI HTML5 client for multi-browser and device ION enabled Additional country support Web-based mashups New quality management system M3 Report Manager Infor BI Dashboard / d/EPM Lot blending and tank cleaning Lot mgmt., strict rotation, lot-no., rules Back-flush labor- and process-time at put-away Auto reporting of operation times based on quantity produced Cloud deployment and SaaS on AWS by Infor Old Versions M3 10.1 10x On-premise UpgradeX • • • • • • • • • • • • • • • • • • • Some • • • • • • • • • Some More • • • • • • • • • • • • • • • • • • Yes Core Application Portfolio 41 countries No 41 countries • • • • • • • • • In Progress Infor Discovery Guide | 109 Infor System21 Key Information Infor System21 is an ERP solution that optimizes every aspect of a complex, global mixed-mode or distribution business, whether it’s in Fashion, Food & Beverage, Automotive, Electronics, Equipment, General Manufacturing, or Distribution. • Most complete mixed-mode and distribution business manufacturing functionality, together with the latest ERP technology on the world’s most cost-effective and secure industrial computing platform. • Monitors, controls, and optimizes all business processes. Roadmap 2012 2013 2014 2015 10+ 10x 10x Xi ION enablement Infor Ming.le Infor e-Commerce Infor Optiva System i Workspace System i Workspace 2012 System21 3.0 ISA compliance System i Workspace System21 3.1 System i Workspace 2013 Brazil localization Infor BI Infor BI IDF Inquiries— Field Service IDF Inquiries (Finance, Distribution, Inventory) Warehouse Management Supplier Exchange and Road Warrior Inforce ION Business Vault Infor Reporting Infor Operational Reporting Enterprise Asset Management Business Analytics/ BAMF Russia localization CRMi V3 India localization 2016 Compliance— Middleware, Payroll Inforce—Inbound Orders Select Unicode enablement IDF Inquiries — MFG, Purchasing South American taxation Core Application Portfolio Infor Discovery Guide | 110 Strategic Objectives Lower Total Cost of Ownership for Power Systems Deliver advanced technology and rich functionality to the IBM Power Systems base, extending existing low total cost of ownership with unlimited scalability. Specialize by Industry Engineer industry suites with prepackaged integration, role-based business process flows, and analytic content for focus verticals, particularly Food & Beverage (Drinks), and Fashion. 10x Highlights New User Interface Combined with Pulse and ActivityDeck Delivers a dramatically modernized user experience and will change the way people work. ION Enabled Extends the core footprint to include high value extension applications quickly and efficiently. Flexible Global Deployment Delivers single instance for improved total cost of ownership. Reporting and Analytics Provides a single version of the truth across the enterprise. Drives greater value from core ERP solution and makes data available across the enterprise. Extended applications Adds new capabilities to deliver significant business value with little disruption on top of core, proven ERP. Enable Adoption of High-value Extension Applications Provide high value expansion opportunities for the customer base with packaged integrations to Infor e-commerce, Infor Enterprise Asset Management, Infor BI, Infor Operational Reporting, Infor Demand Planning, Inforce Order Management, Infor Supplier Exchange, and Infor Warehouse Management. LANGUAGES Chinese (double-byte) • Italian • Dutch • Spanish • French • UK English • German • US English • Make Modernization Seamless Provide opportunities to upgrade and modernize easily and efficiently with ION-based integrations to Workspace, Infor Ming.le, and Analytics. Industries Americas EMEA APAC Fashion • • • Food & Beverage • • • Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap. Core Application Portfolio Infor Discovery Guide | 111 10x Core Features Infor Ming.le Foundation Working days and supplier calendars Three-way invoice matching IDF Inquiries Purchase order reservation Lot expiry in hours and minutes iASP enablement EDI order sourcing Warehousing—multiple stockrooms Compliance—middleware, bond payroll Enhanced picking Retrospective discounts Mass load release Service VAT Embedded workflow and ION Workflow Invoice posting control General ledger cost reconciliation Removal of historical data Invoice alternative currency Customer licensing Extended attributes Period end average costing US state profiles AR save filters in cash allocation Inbound container tracking 10x common component adoption Integrations Localizations Analytics Infor BI Brazil Business Intelligence and Analytics Infor Demand Planning Canada Dashboards Infor Business Analytics Manufacturing Foundation China ION Business Vault France Infor Reporting ION Business Vault Infor Ming.le Infor Motion Road Warrior Infor Operational Reporting Infor Supplier Exchange Germany Italy Netherlands Micro-verticals Food & Beverage (Drinks) Fashion United Kingdom US Infor Warehouse Management Inforce Mobile Infor e-Commerce Motion Road Warrior Infor Enterprise Asset Management Motion ActivityDeck Core Application Portfolio Infor Discovery Guide | 112 Infor System21: Why Upgrade? capabilities Finance, Distribution, and Manufacturing in the core Chinese/DBCS Master Data Management SoHo modern user experience Advanced Promotions Warehousing—multiple stockrooms Product Life Cycle Management Advanced Business Analytics and Dashboards Period End Average Costing Supplier Receipts and Returns without a PO Extended Customer Attributes Removal of Historical Data Archive Currency Exchange Rates ION enabled Infor Ming.le enabled for social collaboration Old Versions 10x on Premise • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Yes Core Application Portfolio UpgradeX in Infor CloudSuite • • • • • • • • • • • N/A • • • No In Progress Infor Discovery Guide | 113 Infor VISUAL Key Information Infor VISUAL is a powerful ERP solution for complex manufacturers, that utilizes Lean and Theory of Constraint methodologies with graphical representations of production orders and throughput to improve business performance. • Map business processes visually and access tools that show how each part of the manufacturing process relates to the others—helping to resolve bottlenecks, schedule effectively, and price jobs accurately. • L ean scheduling concepts help eliminate redundant or wasteful steps. • “What if” schedule comparison helps manufacturers determine throughput gains and associated revenue increases. • T his mixed-mode application meets the unique requirements of engineer to order, configure to order, repetitive, and service-based manufacturers. Roadmap 2012 2013 2014 2015 10+ 10x 10x Xi Motion Road Warrior Multi-site, Multi-entity Expanded Easy Lean Infor Quality Management (IQM)—Thin client browser based deployment with Infor Ming.le adoption VISUAL ERP—SQLWindows & TD Mobile 6.2 adoption F9 Financials SoHo User Experience for VISUAL 7.1.2, Global Financials, and VTA GL Dimensions Enhanced RMAs Inforce Customizable line parameters in Mfg Window Expanded Buyer functionality Expanded BOD content Obsolete Services Enhanced Dimensional Inventory SoHo User Experience for VISUAL CRM MS .NET 4.0 framework adoption for Global Financials, Exchange, and Time & Attendance Expanded ION BODs and solution integrations Enhanced SoHo User Experience with standardized forms and tool bars Graphical Document Lifecycle Intuitive Document to Document Drill-to Target and Source Document Drill-to Document Activities with Alerts Personalized Dashboards Expanded APIs VISUAL productivity views Mobile Dispatch List Core Application Portfolio Infor Discovery Guide | 114 Strategic Objectives Low Cost of Ownership Visual design concept is intuitive and easy to use, which reduces training and implementation costs. The solution is deployed as a single database instance, which reduces maintenance costs. Users can upgrade to the next release level or through multiple release levels with a single mouse click. Specialize by Industry Engineered industry suites for focus verticals include pre-packaged integration, role-based business process flows, and analytic content, along with Actual Costing, Quality Management, and Lean Scheduling at the core. Also includes Project Accounting for Aerospace & Defense, Quality and Serial/Lot Tracking for Medical Devices, Dimensional Inventory for Fabrication, Project Management for large scale jobs. Enable Adoption of High-value Extension Applications Provide high value expansion opportunities for customers with packaged ION-based integrations to PLM, EAM, Inforce, and Salesforce, mobile applications, and Business Intelligence. Make Upgrades Seamless Enable customers to upgrade easily and efficiently through pre-defined content packs, cloud or phased upgrades, and mobile applications. 10x Highlights New User Interface that meets SoHo Experience Standards Expanded Lean Scheduling Transforms VISUAL into a modern user experience for a consistent and unified look across all Infor solutions. Expanded parameters and settings provide a greater level of flexibility and precision to the EasyLean Scheduling result set. Infor Quality Management Adoption of Infor Analytics New browser interface allows greater adoption of 10x technologies. Benefit from Infor’s portfolio of innovative new technologies—user experience, collaboration, analytics, mobile. Pre-configured industry-specific metrics are now available in the area of finance, sales, procurement, and production via ION and Infor Business Vault. Adoption of Infor Reporting in Infor Quality Management Delivers an easier to use, more robust reporting solution for all Infor Quality Management reports. LANGUAGES Chinese • Italian • Dutch • Portuguese • English • Spanish • French • Industries Americas EMEA APAC Aerospace & Defense • • • Automotive • • • Equipment • • • High Tech & Electronics • • • Industrial Manufacturing • • • Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap. Core Application Portfolio Infor Discovery Guide | 115 10x Core Features Road Warrior Improved RFQ/requisition integration Expanded user defined fields VISUAL Essentials (China packaging) F9 Financials RMA receiving window Expanded EasyLean precision settings Inforce Flexible RMA Evaluation functionality Contextual BI support in Quality Analytics Automated report totaling in financial reports Enterprise Asset Management SoHo User Experience Consolidated purchasing across sites Multi-entity, multi-site Document life cycle viewer Database schema report Dimensional Inventory on all sales and purchase documents BODs version 2.9.0 Thin client/browser deployment for Quality Management Inactive engineering masters MS .NET 4.0 deployment adoption for Global Financials Engineering Master grid view with export and import Service Management Multiple warehouse support in Lean scheduling Improved automated sales, purchase tie across sites Detailed A&D burden breakdown Infor Ming.le adoption 10x common component adoption Integrations New Localizations Micro-verticals Inforce (Salesforce) Mexico Automotive Enterprise Asset Management (EAM) PLM Discrete Infor Query & Analysis Infor F9 Mobile Motion Road Warrior Motion ActivityDeck Motion Query & Analysis Specialty Vehicles Metal & Plastics Fabricators Medical Devices Aerospace & Defense Service Management High Tech & Electronics Business Analytics Manufacturing Foundation Machinery & Equipment Project-based manufacturing Insite Ship Infor BI Core Application Portfolio Infor Discovery Guide | 116 Infor VISUAL: Why Upgrade? capabilities Microsoft .Net and browser-based solution Mongoose Development Framework Multi-site APS (Advanced Planning & Scheduling) Service Management Quality Management Infor ION Infor Ming.le ION BI and Reporting Vendor/Customer/Employee Portals Infor Factory Track VISUAL v6.x or earlier Upgrade to VISUAL 7.1 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Yes Core Application Portfolio Migrate to CSI v9.00.20 CloudSuite Industrial • • • • • • • • • • • No Optional Infor Discovery Guide | 117 Infor XA Key Information Infor XA is the deepest, most comprehensive and secure ERP product on the market today for discrete manufacturers. • M ost complete discrete manufacturing functionality and latest ERP technology, together on the world’s most costeffective and secure industrial computing platform. • M ixed-mode application meets the unique requirements of engineer to order, configure to order, repetitive, and service-based manufacturers. • O ffers total information access at the user level, along with embedded social networking, advanced integration architecture, and unmatched simplicity in administration. Roadmap 2014 2015 2016 Infor 10x Release 9.2 Release 9.3 release SoHo User Experience Enterprise Accounts Payable Repetitive manufacturing Infor Business Intelligence Enterprise Accounts Receivable IDF Development completion Supply Chain Execution IDF materials transactions Cloud enhancements ION integration Cloud enhancements Globalization enhancements Product Lifecycle Management Release 10 XA in the cloud Additional ION integrations Configure Price Quote enhancements All IDF release Supplier Exchange enhancements Enterprise General Ledger version 2 Core Application Portfolio Infor Discovery Guide | 118 Strategic Objectives Low Cost of Ownership for Power Systems Deliver advanced technology and rich functionality to the IBM Power Systems base, extending existing low total cost of ownership with unlimited scalability. Specialize by Industry Deliver focused industry functionality with pre-packaged integration and analytic content for focus verticals, particularly Automotive Suppliers, Aerospace & Defense Suppliers, Equipment, and High Tech industries Enable Adoption of High-value Extension Applications Provide high value expansion opportunities for customers with packaged integrations to Supplier Exchange, EAM, Inforce, and Salesforce, mobile applications, BI, F9, Corporate Performance Management, Supply Chain Execution, and more. Make Modernization Seamless Provide opportunities to upgrade to cloud or on-premise deployment. Modernize easily and efficiently with packaged ION-based integrations to Infor Ming.le, ION Process, and Infor BI. 10x Highlights New User Interface IDF+Workspace Extended Applications Delivers a dramatically modernized solution to System i customers looking to modernize their proven solution in a non-disruptive way. Delivers loosely coupled global implementations. Cloud Deployment Options Provides a more flexible infrastructure for business expansion or contraction, as well as a shift from capital expenditures to operating costs. Global Deployment Flexibility Supports Power System customers looking to grow or bolster their IT infrastructure globally. Pervasive Analytics Drives greater value from core ERP solution and makes data in the system more relevant to a broader audience within the enterprise. LANGUAGES Czech • Polish • English • Portuguese (Brazil) • French • Simplified Chinese • German • Spanish • Italian • Swedish • Japanese • Turkish • Industries Americas EMEA APAC Aerospace & Defense • • • Automotive • • • Equipment • • • High Tech & Electronics • • • Industrial Manufacturing • • • Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap. Core Application Portfolio Infor Discovery Guide | 119 10x Core Features Infor Ming.le Foundation ION Process 360 degree data access across application Data view actions and styles Customer and internal multieverything planning, ordering, and fulfillment Electronic signature capture Multi environment management from core Master data replication by object embedded in security model Security release profiles and auto content security Global multi-book general ledger Visual Planner and Scheduler with full capacity view Remote program interface Embedded workflow and ION Workflow Publish and subscribe capability in core Support for all manufacturing models Context publishing in user experience Multiple approaches to contextual analytics Attribute groups in business objects 10x common component adoption Integrations Localizations Mobile Configure Price Quote France Motion Road Warrior Supplier Exchange Spain Motion ActivityDeck Inforce (Salesforce) Germany Enterprise Asset Management (EAM) Mexico Corporate Performance Management (CPM) Italy Motion Road Warrior Field Service B2B Portal Manufacturing Execution System Project Manufacturing Global Execution Poland Brazil Analytics Infor Business Intelligence Infor Operational Reporting Context Analytics IDF Report Writer China Turkey Micro-verticals Argentina Discrete Manufacturing Others in core Engineer-to-order, Configure-to-order Local.ly, as available Automotive—Tier 1, Tier 2 Furniture/Window/Door High Tech Aerospace & Defense Metal and Plastics Fabrication Medical Devices Core Application Portfolio Infor Discovery Guide | 120 Infor XA: Why Upgrade? capabilities Old Versions 10x on Premise Industry CloudSuites* • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Manufacturing, Supply Chain, and Finance in the core Customer Relationship Management in core Infor 10x user interface Master Data Management for multi-environment ION with Enterprise Analytics and Reporting Infor Ming.le social enterprise capability Enterprise Asset Management integration Configure, Price, Quote integration Supplier Exchange integration Supply Chain Execution integration Inforce CRM integration Equipment-specific functionality Automotive-specific functionality *X A Customer can migrate to an Industry CloudSuite, such as CloudSuite A&D, CloudSuite Automotive, CloudSuite Industrial, CloudSuite Fashion, or CloudSuite Food & Beverage Core Application Portfolio Yes No In Progress Infor Discovery Guide | 121 “ Infor’s unmatched support and industry-specific expertise can make the difference for global organizations that want to stay on top of local jurisdictional reporting and taxation requirements while reducing risk, lowering costs, and reaching top financial performance.” Mauro Sapiro Director, ITG Core Application Portfolio Infor Discovery Guide | 122 Core Application Portfolio Financial Management Solutions IN THIS SECTION 126 Expense Management 128 Lawson 133 SunSystems Core Application Portfolio Infor Discovery Guide | 123 Infor Expense Management Key Information Infor Expense Management reduces the cost and increases the effectiveness of employee-initiated expenditures and revenue processes. • A llows companies to tailor the solution to meet specific business requirements and to plug into existing back-office infrastructure. • Provides comprehensive control over employee spending, repeatable documented processes, automated workflow, digital receipt filing, and automated approvals. • L owers cost of ownership through pre-loaded common data, business rule templates, a best-practices approach to implementation, and multi-language, multi-currency capabilities. Roadmap 2012 N ov 2 0 1 2 Oct 2014 Infor 10 Infor 10+ Infor 10x Blue 2.0 ION—ER updates and AP reimbursement Complete SOHO Experience ION—Lawson, SunSystems, and Infor CloudSuite Industrial (SyteLine) Workspace Contextual BI Receipt store Dual currency support HTML audit Mobile style sheet Mobile receipts BlackBerry native Open travel booking Infor Reporting—on-premise Language packs—Traditional Chinese and Russian HTML System Admin iPhone native Document recall Guest list overhaul Line item receipts and receipt copy Single currency reporting Java 1.7 support Export system data to Excel Infor Ming.le adoption ION—ERP connector updates Templates—Healthcare, Finance, Public Sector T&E budget controls HTML System Admin Admin wizards iPad, Android native Mobile app improvements Proxy enhancements Guest address consolidation Import Time & Expense transactions via Excel Mileage capture improvements Core Application Portfolio Infor Discovery Guide | 124 Strategic Objectives 10x Highlights Bolster Functional Leadership Empower Your Users with Consumer Grade User Experience New Localizations, Dual Currency Support Invest in differentiators, including ION, Infor Risk and Compliance, Infor Ming.le social messaging, open travel booking, automatic expense report creation, and mobility, to become a leader in the travel expense space. Infor has invested in making the XM system beautiful and usable by leveraging the SoHO design guide. The entire system has been rethought and redesigned to make document creation and management easier than ever. The Infor 10x technology stack enables faster, better, and more efficient deployments. Specialize by Industry Move to the Future with Digital Receipts Deliver solutions with pre-packaged integrations, rules, and content for focused verticals, including Financial Industries, Healthcare, Pharmaceuticals, Retail, Manufacturing, and Public Sector. Lower TCO Through Templates and New Architecture Enable rapid global expansion through Local.ly and faster, more efficient deployment through adoption of the Infor 10x technology stack. Leverage the Infor Receipt store to eliminate wasteful and inefficient paper receipts. Users can take advantage of mobile apps, email entry, and other services to make this an easy self-service experience. Core Application Portfolio Adds enhanced reporting capabilities, targeted budgeting and planning, increased visibility, and configurable controls with low IT involvement. LANGUAGES English • Russian • French • Simplified Chinese • German • Slovak • Italian • Spanish • Japanese • Swedish • Korean • Thai • Portuguese (Brazil) • Traditional Chinese • Make Modernization Seamless Leverage Infor 10x technology platform, including ION, Infor Ming.le, Analytics, and SoHo Experience, to deliver exciting new functionality and automated upgrades for existing and new customers. Single Currency Reporting, T & E Budget Controls, Reporting Dashboards, and System Administration Wizards Infor Discovery Guide | 125 Industries 10x Core Features Americas EMEA APAC Aerospace & Defense • • • Automotive • • • Chemicals & Life Sciences • • • Distribution • • • Android native app Equipment • • • iPad native app Fashion • • • Proxy updates Financial Industries • • • Guest address consolidation Food & Beverage • • • Sunshine Act/Stark Law reporting Healthcare • • • High Tech & Electronics • • • Hospitality • • • Industrial Manufacturing • • • Country sets—United Kingdom, France, Spain, Brazil Public Sector • • • HTML System Admin improvements T&E budget controls Consumer grade user experience ION—ERP connector updates iPhone native app VAT bulk update/copy Configurable email/print templates Templates—Healthcare, Finance, Public Sector System Admin wizards Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap. Infor Ming.le adoption Infor Risk and Compliance T&E Audit Insight 10x common component adoption Integrations Mobile Lawson Continue to leverage mobile technology for iPhone, iPad, and Android native apps SunSystems Infor CloudSuite Industrial (SyteLine) Infor Risk and Compliance Infor Reporting New Localizations England, France, Western Europe Czech, Slovak, Eastern Europe Brazil, Central America China, Japan, Korea, Thailand Russia Australia, New Zealand Core Application Portfolio Micro-verticals and Industries Healthcare Pharmaceuticals Analytics Public Sector Infor Risk and Compliance integration for 100% automated audit Financials Budget remaining vs. actual spend Budget spend by vendor (air,rail,hotel,car) Spend by corporate travel agency vs. outside Professional Services/Consulting Hospitality and Gaming Higher Education Retail Manufacturing Suspicious, duplicate, out of policy expenses (Infor Risk and Compliance) Specialized analytics by industry Add meetings, travel, and expense insights for total cost analysis Infor Discovery Guide | 126 Infor XM: Why Upgrade? capabilities Old Versions Latest Version • • • • • • • • • • •* •* • • • • • • • • • • • • • • Cloud or On-premise available Native iPhone, iPad, and Android applications Free digital receipts World class user experience T&E Budget Controls Instrumental on system performance and usage Create Time or Expense documents from offline MS Excel Template Export system data to MS Excel Quick expense entry on mobile Quick expense entry on web Guest list overhaul Hotel Itemization overhaul Ping SAML 2.0 authentication Yes Core Application Portfolio No In Progress Infor Discovery Guide | 127 Infor Lawson Key Information Infor Lawson enterprise financial and supply chain management software delivers enhanced information for targeting growth, and a platform for sustainable compliance to help the service sector drive enterprise value. • P rovides transparency of business, strengthens financial discipline, and helps improve business processes and reduce costs. • C omprehensive, integrated information, turnkey analytics and reporting, and packaged, contextual solutions scale to meet growing business needs and are flexible and easy to use. • C overs full cycle of source to settle, from RFX, to contract, to requisition, to purchase order, and payment. • Industry-specific functionality and a commitment to open standards, for greater flexibility and lower cost of ownership than competing systems. Roadmap 2012 2013 2014 2015 10x 10x 10x Xi Upgrade and skip upgrade to 10 German localizations Brazilian localizations FISMA Certification Accounts Payable Invoice Automation 508 compliance Recall Management Advanced Treasury Management Analytics—Finance and Supply Chain Cash and Treasury Management Mobile Inventory Mobile Assets Supply Chain Execution Integration Mobile Financials Infor Risk and Compliance Infor Ming.le Open Stack Close and Reconciliation Management Multi-tenancy Role-based applications System Console Global Ledger Mobile Projects HTML5 user experience Mobile Grants Multi-browser Support Core Application Portfolio Infor Discovery Guide | 128 Strategic Objectives 10x Highlights Bolster Leadership in Office of the CFO Suite Deliver a next generation Office of the CFO solution set featuring financial and supply chain products focused on service organizations and headquarters financials. Specialize by Industry Engineer industry suites with prepackaged integration, role-based business process flows, and analytic content for focus verticals, particularly Healthcare, Public Sector (Local Government), Hospitality and Gaming, Retail, Specialty Financial Services, Insurance, Project-based Services Organizations. Make Upgrades Seamless Enable customers to upgrade easily and efficiently through accelerators, tools, and UpgradeX. Lower TCO Expanded Global Capabilities and Localizations Industry-rich Analytics, Enhanced Compliance Measures Strong, flexible finance model enables global growth and business visibility while achieving local reporting. New Product Functionality Better and faster decision-making— combines pervasive, embedded business intelligence around core workflows and transaction business processes. Agile technology platform allows for enterprise integrations at lower total cost of ownership. Optimized User Interface with Enterprise Search and Infor Ming.le Social Business Platform New Mobile Applications Enables key workflows on the go— the right information, at the right time, in the right place, to the right people. New Product Integrations Enable expanded, high value capabilities that can improve performance quickly in a way that’s non-disruptive to the business. Industries Continue to hone deployment and maintenance by offering customers options and choice in how they implement and deploy the solutions. Provide cloud and Open Stack options. LANGUAGES Allow users to follow people or business objects in real-time and enable sharing seamlessly by embedding search and social capabilities contextually in applications. Americas EMEA Aerospace & Defense • • Automotive • • Chemicals & Life Sciences • • Distribution • • Arabic • Equipment • • Danish • Fashion • • English • Financial Industries • • Estonian • Food & Beverage • • Finnish • Healthcare • • French • High Tech & Electronics • • German • Hospitality • • Latvian • Industrial Manufacturing • • Lithuanian • Public Sector • • Norwegian • Portuguese (Brazil) • Spanish • Swedish • Core Application Portfolio Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap. Infor Discovery Guide | 129 10x enhancements New products Asset Management Accounts Payable Invoice Automation • L ocation (AM07) and Quick Addition (AM20) now stores an asset’s coordinates to support mobile device mapping and other GIS applications Cash and Treasury Management Close and Reconciliation Management Recall Management Finance features Accounts Payable • Advanced Discount Options allowing users to set up multiple terms for one payment • AP178 now allows processing by Company Group • Supplier Invoice, Location, and AP Payment Triggers needed for ION Process • M ulti-year Activity Reconciliation Report • B elow Zero Depreciation • Indicate Line Number for Error on Vendor Agreements • A dded Early Delivery Date and Vendor Attribute Expanded Reference Number on the PO Receipt • A uto update (substitute) Vendor Item on PO in Transmitted PO Acknowledgment • A ssets List Views • R equisition to Payment Contextual App Lease Management Inventory • L M Audit Analysis Report (LM278) generates an audit report for any of the analysis types in a single job • C onfigure to Bypass UOM Edits on Item Master • A dded Net Present Value detail to Lease Projections Report • L ease Management transaction audits • D ressing Option to Item Master Usage Identifier • C SV Item Master Important file layout changes • International address formats for Customer and Vendor Invoice Matching • Vendor certification data and status Multiple tax withholding options • M A90.x will now display the Description for all PO or Invoice Items • Process level status for company mergers Grant Management • Allow Multiple URL Attachments • A ttributes added to GM Multi-Funded “Grants” for processing, analysis, and reporting • From Location in Search Results • Support Vertex O Series • Comments for cash reconciliation transactions • Allow Service Agreements to be invoiced and paid before the Effective Date • Allow auto-numbering of transactions in cash book • G rant Expenditure Allocation takes into account grants that require matching of sources • E xpenditure Allocation can be run my invoice date or posting date Requisition Center • Internet Explorer 10 • Bill Only Support • G oogle Chrome on Windows and Apple OS X MSCM • Deliver and get single signature • D eliver shipments picked in a WMS or WH • Bank Statement Reconciliation flag for Cash and Treasury Supply chain Features Accounts Receivable • CB User Fields for AR to help facilitate easier reconciliation of cash transactions • P revent requisition release if Vendor Minimum is not met, or Lifetime Max exceeded Role-based homepages • Added Customer Bill to AR90 and AR251 • Enforce buyer limits on service agreements Enhanced configurability • AR Statements (AR150) for Swedish requirements • Increase RMA field size to 64 characters • Support Vertex O Series • A bility to use Vendor Attributes when interfacing Purchase Orders • AR Company, Process Level audit records • Due Date option for Interest Invoices • Long Legal name for Company searching Core Application Portfolio Procurement Technology Open Stack adoption Horizontal scalability System Console • E nhanced support for bill only Purchase Orders • B ill Codes on Purchase Order • B ill Only Job Filters on PO Receiving File Create and PO Interface form Lawson Applications Infor Discovery Guide | 130 10x common component adoption Integrations Analytics Major Release in 2015 Enterprise Asset Management Financial Management Analytics Global Ledger d/EPM • G eneral Ledger Role-based applications Infor Risk and Compliance • S trategic Ledger Leveraging In-memory technology Distribution SX.e • P ayables Java technology and applications Hansen Project Accounting Analytics HTML5 user interface Expense Management • Project Accounting Supply Chain Execution • Grant Management Localizations Supply Chain Analytics Germany • S pend Sweden • B uyer/Supplier Performance Norway • Inventory Brazil • R equisition Denmark Canada Healthcare Financial Management Analytics United Kingdom Healthcare Project Accounting Analytics Spain Healthcare Supply Chain Analytics Finland Infor Reporting Mexico Infor BI Mobile APPLICATIONS Micro-verticals Assets Healthcare Inventory Public Sector Mobile In Basket Professional Services System Mobile Monitor Financial Services Requisitions Retail Financials Non-Profit Projects and Grants Restaurants Grocery Chains Quick Serve Core Application Portfolio Infor Discovery Guide | 131 Infor Lawson: Why Upgrade? capabilities Extensive enhancements to all areas of the product across Financials, HR, SCM New languages added/language support New countries supported New Global Regulatory Reporting support (IFRS, SEPA) New Integrations to extended functionality— d/EPM, Infor Risk and Compliance New product functionality including: • AP Invoice Automation, Cash and Treasury Management, Close and Reconciliation 10x Technology adoption: • Social Collaboration (Infor Ming.le) • ION Lawson 10x On-premise Lawson 10x in the Cloud • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Yes Core Application Portfolio CloudSuite Corporate No In Progress Infor Discovery Guide | 132 Infor SunSystems Key Information Infor SunSystems delivers integrated financial management, purchasing, inventory, and sales management solutions to over 9,000 customers in 190+ countries. Ideal for growing organizations or multi-site subsidiaries of global enterprises. • O ptimize IT with multiple deployment options. • G ain flexibility with web and mobility solutions. • D rive peak performance and deliver results with self-service planning, budgeting, forecasting, and reporting tools. • Get real-time financial data and reports delivered anytime, anywhere, on any device. • Extend applications with Infor ION and 10x technologies. Roadmap March 2013 2014 2015 10x 6.2.1 6.3 SoHo User Experience User Experience 3.4 SunSystems Core Cloud SunSystems Query & Analysis 1.1 • U pdated look and feel to bring compliance with new H&L SoHo guidelines • Homepages—H&L personalization of UE/UI. Embedded in-context Q&A Web Parts Context IBC IDM Integration Mobile applications • Infor Document Management— add documents/images to records • Industry templates for Cloud (IFRS/V4, Hospitality) Integration updates • XM and EAM Query & Analysis • Q&A BI Dashboards Mobile Dashboards Web Dashboards Core Application Portfolio • Single tenant cloud enhancements • Web enablement completion— Transfer Desk Query & Analysis Cloud • SOA service • Multi-tenancy Infor Discovery Guide | 133 Strategic Objectives Bolster SunSystems Core Feature Set Provide high priority features requested by the customers and the broader marketplace to ensure a compelling upgrade destination for previous release groups. Specialize by Industry Engineer industry suites with prepackaged integration, role-based business process flows, and analytic content for focus verticals, particularly Hospitality and Hotels, Not for Profit and Aid agencies, Financial Services and Insurance, and Oil & Gas (upstream). 10x Highlights Clear, Intuitive, Beautiful, Easy to Navigate User Interface Infor Ming.le and In-context Queries OneView for BOD Timeline Make the application easier to learn and use, reducing need for user training. Clear, supporting insight and links to additional information at the direct point of decision, a compelling new solution capability for mid-market firms looking to grow. Expanded ION Integrations to Power SunSystems and Cross-Application Workflows and Event Management Proactive and preemptive control and foresight across application process flows. Drill Back from Queries and Infor Ming.le Social Feed From queries, drill directly back to source transaction and take immediate action—insight, action, and results. LANGUAGES Expand Globalization Deliver tools that help organizations maintain compliance with changing local requirements. New translation localization in Arabic and Hindi (including Right-to-Left, Hijri calendar), Hindic numerals. Enable Adoption of High-value Extension Applications Provide high value expansion opportunities for customers with IONbased packaged integrations to EAM, BI, Business Vault, Inforce and Salesforce, and Infor Risk and Compliance, and more. Arabic • Polish • Czech • Portuguese (Brazil) • English • Russian • French • Simplified Chinese • German • Spanish • Greek • Traditional Chinese • Hindi • Turkish • Italian • Vietnamese • Japanese • Make Upgrades Seamless Enable upgrade opportunities on the latest version of SunSystems and Infor CloudSuite offerings. Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap. Core Application Portfolio Industries Americas EMEA APAC Chemicals & Life Sciences • • • Distribution • • • Fashion • • • Financial Industries • • • Healthcare • • • High Tech & Electronics • • • Hospitality • • • Public Sector • • • Infor Discovery Guide | 134 10x Core Features Infor Ming.le enablement for business collaboration Full implementation of Infor Business Context (IBC)—new for SunSystems Control Desks Ledger Revaluation Profiles Enhanced Branch Accounting capabilities for flexible multicurrency environments Contextual, cross application BI Multi-currency functionality extended on fourth currency and Daily Rates Unstructured process enablement to engage with non-financial colleagues Voucher numbering for Chinese and Japanese requirements Drill Back from embedded BI to SunSystems Infor Support Assistant (ISA) for more proactive management of system support Auto balance by analysis code; e.g., project, cost code, etc. Graphically track key data via Social Objects for realtime event updates Drill Back to Journal detail lines for ION Approval Secure, contextual URL linking from web client to documents and applications Latest technology platform adoption Web user interface customization Enhanced Project Accounting capabilities Security resilience and scalability improvements Flexible, centralized control of key master data Unicode Business Unit database enablement for reduced global deployment TCO Business Unit Administration improvements SunSystems Connect XML payloads (SSML) via ION Right-to-Left for Arabic Hijri calendar Utilize ION to manage master data across enterprise Financial Calendars for extended BI integration Web Enablement or Transfer desk, User Manager (Security Console) Extended Analysis capabilities allow you to view your business by additional criteria that you define giving you project based, grant based, property based views as required 10x common component adoption Sunsystems Integrations tECHNOLOGY STACK micro-verticals d/EPM Infor Ming.le Hospitality (Hotels) Infor Risk and Compliance Context (IBC and Drillback) Not-for-Profit (Aid) IDM Content Financial Services (Insurance) Expense Management ION (Workflow, Events, Integration) Oil & Gas (Upstream) Lawson Contextual webparts Professional Services Organizations Business Vault Infor Ming.le Streams Business Intelligence (BI) Inforce (Salesforce) Enterprise Asset Management MOBILE Mobile SunSystems Infor Motion Query & Analysis Motion ActivityDeck Inforce Q&A BI Dashboards Analytics Financial Management Analytics Project Accounting Analytics NEW LOCALIZATIONS Russian Turkish Czech Greek Vietnamese Chinese Core Application Portfolio Infor Discovery Guide | 135 Infor SunSystems: Why Upgrade? capabilities Old Versions Core Financial Management and Order Fulfillment Enterprise Data Management Supply Chain Management Human Resource Management Infor Ming.le enabled for a modern user experience ION enabled ION Workflow and Event Management Customer Relationship Management (Sales, CRM) Customer, Vendor, Employee Portals Analytic Packs E-commerce Project Management Service Management * Partner Solution Available Core Application Portfolio CloudSuite Business SunSystems 10x • • • • • • • • • • •* •* • • • • • • • • • • • •* •* • Yes • • • • • • • • • • • • • No In Progress Infor Discovery Guide | 136 “ The lightweight, easy to install and configure Infor ION produced a quick return on investment; ION ensures that our applications operate together seamlessly to execute business processes.” John Vaughan Senior Vice President and CIO, Pride Industries Core Application Portfolio Infor Discovery Guide | 137 Core Application Portfolio Business Applications IN THIS SECTION 139 Customer and Marketing Management 143 Dynamic Enterprise Performance Management (d/EPM) 148 Infor Risk and Compliance 152 Enterprise Asset Management 157 Configure Price Quote (CPQ) 161 Product Lifecycle Management 173 Supply Chain Management Core Application Portfolio Infor Discovery Guide | 138 Infor Customer and Marketing Management Key Information Infor customer and Marketing Management provides organizations with a complete view of their customers at every stage in the marketing and sales cycle. Using customer relationship management (CRM) and marketing management solutions together helps align the sales and marketing departments, leading to better real-time information sharing, shared strategy, and more effective marketing and sales campaigns. • R obust CRM tools help drive new business and deliver an exceptional customer experience. • S ophisticated marketing resource management tools for planning, executing, and monitoring multi-channel marketing campaigns. Infor Customer Relationship Management Roadmap: Infor Crm de c 2 0 1 4 Jan 2015 2015 Mobile 3.2 Advanced Analytics v3.0 Rebranding and SoHo User Experience Xbar for Outlook v1.2 Check-in and Notification apps Update 05 ION Integration Phase 1 (one-way) Infor CRM v8.2 Mobile 3.3 Sync for Exchange ION integration Phase 2 (2-way) Social media plug-ins Infor CRM Cloud Professional Core Application Portfolio Infor Discovery Guide | 139 10x Highlights Complete CRM Out-of-the-box Advanced Analytics Marketplace for Connected Solutions Give users the tools to manage sales pipeline, drive opportunities to close, have visibility across sales, and manage leads, opportunities, and activities from anywhere. Provide standard, out-of-the-box CRM reporting and list management capabilities, interactive analysis tools, and specialized business intelligence. Accelerate productivity with add-ons and trusted partner solutions with Infor Marketplace. Configure, Personalize, and Customize Mobility ION Enabled Integrate front-office CRM and backoffice ERP solutions as well as other Infor applications. Streamline the mobile experience by extending rich functionality to smartphones and tablets, with native device features such as mapping, dialing, and email. Modern Look and Feel Offer flexible and robust configuration capabilities, such as sophisticated security, advanced process automation, and flexible deployment options to allow users to create dynamic, personalized user experiences. Deliver a user experience that help users work faster and smarter. LANGUAGES Industries Americas EMEA APAC English • Aerospace & Defense • • • French • Automotive • • • German • Construction • • • Italian • Distribution • • • Russian • Financial Institutions • • • Healthcare • • • Hospitality • • • Manufacturing • • • Professional Services • • • Public Sector • • • Retail • • • Transportation • • • Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap. Core Application Portfolio Infor Discovery Guide | 140 10x Core Features redesigned user interface next generation features mobile innovations SoHo User Experience Deployment flexibility (cloud, onpremise, mobile-only) Groups lists with detail layouts Purpose-built applications Quick action menus Multiple attendees per activity Contextual menus Flattened detail view enterprise integrations Social CRM Embedded KPIs Salesfusion integration Social Profile ION-enabled integration to Distribution SX.e, Distribution A+, CloudSuite Industrial (SyteLine), LN, M3, LX, ISM, XA, and more Social Buzz Social Timeline Sync for Gmail Xbar for Microsoft® Outlook® Infor Marketing Management Roadmap 2012 March 2013 l ate 2 0 1 3 2014 2015 10.0.1/10.0.2 10x 10x 10x 10x Social CRM Infor SoHo User Experience Big data Next-generation marketing Next-generation Interaction Advisor Redesigned campaign definition user interface Engagement platform for Patients Advanced marketing features Redesigned reports and charts Expansion for Infor Ming.le Cloud deployment Additional customer requested features Social Data Advisor Integrations Engagement platform for Civics Engagement platform for Guests Tailored experiences Strategic Objectives Reinvent the User Experience and Business Processes 10x Highlights Expanded project management features Ming.le Adoption New Functionality for Charts Hone base configurations to enable faster deployments and time to value. Epiphany Marketing-specific context applications allow access across applications. Charts are very interactive for ease of use. Specialize by Industry Modern Look and Feel Offer customers compelling opportunities to upgrade to an evolved solution that features flexible deployment options in the cloud and mobile applications. Delivers a completely reinvented user experience. New Functionality for Reports Improve Business Decision Making The most frequently used reports have been fully redesigned and updated for greater usability. Redesigned Homepage Provides a quick view of important areas across the application. Provide users with actionable insight that help them make more informed decisions and strategically prioritize their business objectives. Core Application Portfolio Infor Discovery Guide | 141 LANGUAGES Chinese • French • Japanese • Dutch • German • Portuguese (Brazil) • English • Italian • Industries Americas EMEA APAC Aerospace & Defense • • • Automotive • • • Chemicals & Life Sciences • • • Distribution • • • Equipment • • • Fashion • • • Financial Industries • • • Food & Beverage • • • Healthcare • • • High Tech & Electronics • • • Hospitality • • • Industrial Manufacturing • • • Public Sector • • • • Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap. 10x Core Features redesigned user interface next generation feAtures SoHo User Experience Big data integration Epiphany context applications Redesigned product pages social CRM Social Data Advisor Core Application Portfolio integrations Infor e-Commerce innovations Expanded Infor Ming.le adoption Infor Discovery Guide | 142 Infor Dynamic Enterprise Performance Management Key Information Infor Dynamic Enterprise Performance Management (d/EPM) is an integrated suite of performance management and business intelligence applications for analytics, financial performance, and compliance on a common, real-time, in-memory architecture. Strategic Objectives Typical analytics and business performance management architectures are fragmented and siloed. Infor d/EPM brings it together on one platform, making it easy to connect business performance with business planning, understand risks, and drive business improvement. Users can access Infor d/EPM from mobile devices, Microsoft Office, Infor Ming.le, or in-context of their enterprise applications. Rich business information flows from Infor and other business applications into Infor d/EPM via pre-defined integrations with ION and the Infor ION Business Vault, or point to point. Infor d/EPM also offers a choice of cloud, on-premise, or hosted deployment. BENEFITS Use a Single Source of the Truth Strategic capabilities Allows companies to see all their data, from Infor or non-Infor systems, in one place, no matter where it resides and use it for management reporting, analysis, predictions, budgeting, planning and consolidation. Financial Performance Management Enable Real-time Decision-making • Budgeting & Planning Seeing budgets, actuals, and forecasts in the same window as ERP transactions, allows users to understand the reasons for deviations or impact of budget changes before taking action. • Strategy Management A single application meets all the users’ budgeting, planning, and forecasting needs; operationalize their strategic plans; and seamlessly consolidate multiple sets of books. Includes: • Financial Consolidation Allow Forecasting on the Fly Easily adjust plans to accommodate changing business conditions. Deliver Mobile Connectivity and a Beautiful, Common User Interface User experiences are more enjoyable and provide access to systems and information anytime, from anywhere, on a desktop, laptop, tablet, or smartphone. Core Application Portfolio Infor Discovery Guide | 143 ANALYTICS Deliver insights into the performance of key business areas, such as talent, supply chain, production operations, and sales. Analytics are powered by the Infor BI platform, which seamlessly provides analytical and detailed reporting, governed data discovery and self-service for analysis and dashboards; predictive analytics and business modeling for what-if analysis; and detailed planning financial and operational data in a browser or on mobile devices. risk and compliance monitoring Proactively monitors systems for transaction process anomalies and segregation of duty (SoD) control violations. Dashboards enable intuitive risk impact analysis of all application process exceptions and SoD violations. • P rocess Insights: Application process monitoring for Procure to Pay, General Ledger, Order to Cash, Inventory, Payroll, and other micro-vertical Insights • S ecurity Authorization Insights: Segregation of Duties (SoD) monitoring, user access monitoring and provisioning, user access certification management Includes: • High-value KPIs • Industry Data Models • R ole-based Dashboards and embedded analytics components • M aster data and Configuration monitoring • Operational Reporting • Business Analytics • Industry-specific Analytics Roadmap: Financial Performance Management 2014 2015 Budgeting & Planning Workbook Wizard Comprehensive Workflow Workforce Budgeting OLAP Workforce Budgeting Audit Reports Strategy Management Capital Budgeting Financial Consolidation Financial Consolidations Allocations • IFRS Notes Package Sub Plan Configuration Cash Flow • Automate mapping for imports— match multiple charts of accounts during import Healthcare Cost Accounting • Oracle support Public Sector Budgeting Modeling Services • Decision Package Multi-tenant cloud • Decision Dashboard Core Application Portfolio Infor Discovery Guide | 144 Roadmap: Analytics using Infor Business Intelligence 2014 2015 Lawson Analytics • Purchasing CloudSuite Analytics • Supply Chain • Production • Financial • Equipment New industry content for many industries such as • Project Mgmt. HCM Analytics (New product) • Healthcare M3 Analytics Business Analytics (New domain) • Sales • Procurement High-value KPIs and Analytics Content • Financials Xi • Aerospace & Defense • M3 Analytics • Food & Beverage • HCM Analytics • Fashion • Business Analytics • Equipment • Healthcare • Finance • And many more Roadmap: Compliance 2014 2015 Inventory Insight Improved business analytics Financials Xi Insights FISMA New GRC capabilities XM Expense Insights ADA Section 508 Infor Risk and Compliance Analytics On-demand Extraction ITAR Insights New GRC capabilities for SAP and Oracle Momentum Insights Privileged Identity Insights ERP Integration Financial Performance Management Industry Analytics Infor Lawson • • Infor LN • • • • • • Infor LX, System21 Infor M3 • Infor SunSystems • Infor XA Compliance • Infor Distribution A+, SX.e Infor CloudSuite Industrial (SyteLine) Business Analytics • • • • • Oracle • PeopleSoft • SAP • Core Application Portfolio Infor Discovery Guide | 145 LANGUAGE SUPPORT Financial Performance Management Industry Analytics Business Analytics Compliance English • • • • Czech • • Dutch • • French • • • French Canadian German • • Italian • • Japanese • • Portuguese (Brazil) • • Russian • • Simplified Chinese • • Spanish • • industries Financial Performance Management Analytics Compliance Aerospace & Defense • • • Distribution • • Equipment • • Fashion • • Financial Services • • Food & Beverage • • General Services • • • Healthcare • • • Hospitality • • Industrial Manufacturing • • Public Sector • Core Application Portfolio • • • Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap. Infor Discovery Guide | 146 Infor d/EPM: Why Upgrade? capabilities Budgeting & Planning Flexible Planning Cycles Extendable through Sub-plans Enhanced Workforce Budgeting* Strategy Management Financial Consolidation Capital Planning* Allocations/Cost Accounting* Mobile Dashboards 10x Technology Adoption: • Social collaboration (Infor Ming.le) • ION and Motion Business Vault • Single Technology Platform • In-memory Database • Integrated Reporting & Analysis • Industry-specific functionality (Public Sector, Healthcare, others)* *2015 Roadmap Items Core Application Portfolio CPM 10.4.2 d/EPM 10x CloudSuite • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Yes No In Progress Infor Discovery Guide | 147 Infor Risk and Compliance Key Information Infor Risk and Compliance provides holistic views of data and user access across multiple business environments, to help organizations minimize their risk of noncompliance and security breaches. • Execute repeatable and reliable processes to meet the control aspects of Governance, Risk and Compliance (GRC) requirements. • Drives measurable business value by automating the way organizations identify and manage access rights across business applications. • Out-of-the-box content monitors and correlates all four control types for multiple applications and all major business processes. • Proactively monitor systems for transaction process anomalies and segregation of duty (SoD) control violations. Dashboards enable intuitive risk impact analysis of all application process exceptions and SoD violations. Roadmap 2014 2015 2016 10x Xi Xi Inventory Insight Infor Lawson Xi Insights Cloud enhancements OFAC Insight Infor XM Expense Insights Rules content FISMA ITAR Insights ADA Section 508 Momentum Insights Studio enhancements and Infor Insights enhancements Improved business analytics Privileged Identity Insights New Infor ION, SAP, Oracle Adapters Infor Risk and Compliance Analytics Insight enhancements On-demand Extraction New capabilities for SAP and Oracle Core Application Portfolio New SAP and Oracle adapters SAP and Oracle Insight enhancements Privileged Identity Insights Federal Financial Management Insights Infor Discovery Guide | 148 Strategic Objectives 10x Highlights New Insight Modules Further Functional Leadership in Continuous Monitoring Add Additional Governance, Regulation, and Compliance Capabilities and Analytics Provide a competitive product and grow in global markets. Gives the users broader insight and analytics across the organization. Specialize by Industry Vertical Market Enhancements Deliver configuration packs equipped with industry-specific regulatory and compliance requirements. Addresses industry-specific regulatory and compliance requirements. Promotes ease of adoption and accelerated implementations. Provides greater flexibility around navigation and data discovery. Mobile and Browser Interfaces Empowers the users with ability to proactively monitor risks with mobile continuous monitoring. Make Modernization Seamless Improve technology critical to integration, process automation, analysis, and user experience by adopting Infor technology platforms, including ION, Infor Ming.le, and Analytics. LANGUAGES English • Industries Americas EMEA APAC Automotive & Defense • • • Automotive • • • Chemicals & Life Sciences • • • Distribution • • • Equipment • • • Fashion • • • Financial Industries • • • Food & Beverage • • • Healthcare • • • High Tech & Electronics • • • Hospitality • • • Industrial Manufacturing • • • Public Sector • • • Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap. Core Application Portfolio Infor Discovery Guide | 149 10x core features Application security and access monitoring • Authorizations Insight • User Activity Insight • Access Manager • Certification Manager • Order to Cash Insight Development tools • Payroll Insight • Continuous Monitoring Studio • Inventory Insight • IDM Integration Kit Integration adapters and tools • GRC Integration Kit • SAP Adapters Retail • Oracle Adapters Manufacturing System configuration and master data monitoring • PeopleSoft Adapters • Configurations Insight • Lawson Adapters Transaction monitoring platform • Legacy data extractor • Procure to Pay Insight • Portable data extractor • General Ledger Insight 10x common component adoption Integrations tECHNOLOGY Analytics Infor Lawson ION Violation analytics Infor LN Infor Ming.le Exceptions analytics Infor SunSystems ION Business Vault Infor M3 Infor Reporting SAP Process Automation Oracle Business Intelligence Micro-verticals Healthcare Public Sector Retail PeopleSoft Hospitality Manufacturing Core Application Portfolio Infor Discovery Guide | 150 Infor Risk and Compliance: Why Upgrade? capabilities 4x and 6x 10x • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • FISMA and ADA 508 Language support—adding five languages Resume stopped or failed extractions Support for Virtual Machine (VM) installations MS SQL Standard Edition support Fuzzy rules use SQL Enterprise, MDS for evaluations Fuzzy Match Min/Max thresholds Infor Ming.le Foundation Infor SoHo styling Access Manager for Oracle RBAC write-back New Insights for Infor Lawson and Infor ERP New Reports for Infor Lawson and ION Authorizations Insight Stop and restart long running tasks Performance improvements—multi-threading Expanded web browser support Yes Core Application Portfolio No In Progress Infor Discovery Guide | 151 Infor EAM Key Information Infor EAM is the most configurable enterprise-grade asset management solution for improving capital asset management in ways that help increase reliability, enhance predictive maintenance, ensure regulatory compliance, reduce energy usage, and better support sustainability initiatives. • D elivered as target industry editions or as a scalable, generic asset management system. • Supports the tools that people use every day— smartphones, tablets, laptops, and multiple browsers. • S cales with a company, as it grows, and works with other best-of-breed applications and tools. Roadmap de c 2 0 1 2 de c 2 0 1 3 2014 2015 Contracts PAS-55 Mass Transit Edition I Enterprise database (EDB) support EPM module Federal Information Security Act and 508 compliance Internet of things Lock-out and Tag-out Mass Transit Edition II Healthcare Edition Building Information Model EAM web part GIS Evolution Hospitality Edition Infor BI Advanced Reliability Centered Maintenance Inventory optimization Airport Edition Asset tracking HTML5x browser EAM Analytics Infor SocialSpace Zero downtime upgrade Linear Asset update Workspace Case Management Embedded search Management of change Core Application Portfolio Infor Discovery Guide | 152 Strategic Objectives 10x Highlights Lower Total Cost of Ownership Delivers in-context business intelligence and support for single sign-on. Industry-specific content packs minimize customization and time to deployment, increasing competitiveness and lowering total cost of ownership in a rapidly changing and highly regulated environment. Workspace Adoption Modern Look and Feel New user experience in HTML5 provides an entirely modernized user experience. Specialize by Industry ION Support Deliver industry-based configurations for target verticals, including Infor EAM Healthcare Edition, Infor EAM Enterprise Edition, Infor EAM Hospitality Edition, Infor EAM Airport Edition (partner delivered), Infor EAM Radio Asset Edition (partner delivered), Infor EAM Oil & Gas Edition, and Infor EAM Transit Edition. Integration connectors and ION toolsets make it possible to easily extend core ERP deployments with EAM and achieve one single point of view of underlying business data in role-based business process flows. Enable Adoption of High-value Extension Applications LANGUAGES Provide ION-based packaged integration to Infor hub solutions, including LN, Infor CloudSuite Industrial (SyteLine), M3, and Lawson, as well as packaged integrations to Oracle and SAP. Core Application Portfolio Packaged solutions provide out-ofthe-box functionality for specific industry needs and challenges, allowing customers to deploy a more robust solution quickly and efficiently and capitalize on industryspecific upgrades over time. Mobility Supports common mobile device platforms. Energy Performance Management Manage the entire cost of operations with ease and monitor in real-time. Dutch • Others by local partners • English • Portuguese (Brazil) • French • Russian • German • Simplified Chinese • Italian • Spanish • Japanese • Swedish • Norwegian • Make Modernization Seamless Offer customers compelling opportunities to upgrade to an evolved solution that features pre-defined industry content packs, mobility, a new user experience featuring HTML5, zero downtown upgrades, Asset Performance Management, Energy Management, Calibration Reliability Management, and GIS. Industry-specific Configuration Packages Infor Discovery Guide | 153 Industries Americas EMEA APAC Aerospace & Defense • • • Automotive • • • Chemicals & Life Sciences • • • Distribution • • • Equipment • • • Fashion • • • Financial Industries • • • Food & Beverage • • • Healthcare • • • High Tech & Electronics • • • Hospitality • • • Industrial Manufacturing • • • Public Sector • • • Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap. 10x core features eNERGY PERFORMANCE MANAGEMENT Tag-out ion Part failure Work-shift master BOD Innovation Invoice BOD Zero downtime upgrade Customer BOD EAM as a web part Employee work-time BOD Project dashboard Enforce management of change (MOC) hospitality edition Company emissions dashboard Reduce downtime Custom events extensibility Reliability calculations Promote operational excellence Vehicles Laplace time-series Manage asset life cycle Rooms Emission factors Organization hierarchy Energy reduction targets Energy reduction projects Crow-AMSAA CONTRACT MODULE Customer Rental Invoice and invoice process oIL AND GAS Asset inventory take Lock-out Facilities Publicly Available Specification (ISO 55000) Permits Policy Hazards records Strategy Safety records Objectives Isolation points Work order permits HTML5 Custom events extensibility Cross-browser support Dynamic start center Core Application Portfolio Infor Discovery Guide | 154 10x common component adoption integrations New localizations micro-verticals Infor Lawson Sweden Pharmaceuticals LN Norway Discrete Manufacturing Infor CloudSuite Industrial (SyteLine) Russia Airports Infor Adage mobile Infor ION Apple, Android, and Windows support Infor XA Infor LX Hospitality Healthcare Radio ANALYTICS Mass Transit Infor BI toolset support Oil & Gas Infor Ming.le Infor SunSystems SAP Oracle Core Application Portfolio Infor Discovery Guide | 155 Infor EAM: Why Upgrade? capabilities Old Versions EAM v11.x • • • • • • • • • • • • • • • • • • • • • • • • • • • • Asset, Work and Preventative Maintenance Management Inventory and Procurement Management Manages linear, point, component, and asset hierarchy Complete globalization capability in single instance ION enabled Infor Ming.le enabled for a modern user experience Multi-browser support Vertical configurations Industry CloudSuite integration Mobile support on iOS, Android, Windows Advanced Asset Performance Management Modern shift scheduling and inspection management Infor Education support Energy Performance Management Yes Core Application Portfolio No In Progress Infor Discovery Guide | 156 Infor Configure Price Quote (CPQ) Key Information Infor CPQ is a complete configuration-price-quote application that provides discrete manufacturers and distributors with an intuitive, fast, accurate, and complete process to increase sales, decrease costs, and differentiate their brands in the marketplace. • S tand out from the competition at the dealer, in the showroom, or in any selling channel by transforming the customer buying experience with web-based, real-time visualizations of products and dynamically created sales portals, warranties, and other sales deliverables. • C ollaboratively create quotes between dealers, distributors, and manufacturers with calculated costs, variable discounts, and prices. Sales representatives become instant product experts with mobile access to detailed product information and specifications, and an inherent guided selling approach for error-free quotes. • L ower cost of ownership through pre-loaded common integrations, business rule templates, a best-practices approach to implementation, and multi-language, multi-currency capabilities. • Have one version of the truth with centralized product rules and assets across all applications and benefit from CPQ’s enterprise-wide integration with a single configurator for sales, engineering, and manufacturing. • Improve the manufacturing and distribution processes with accurate orders and automatically produce a seamless flow of information from quote to order with a configurator that easily integrates with ERP, CRM, and e-commerce systems. Roadmap 2013 2014 2015 V8 V8.1 9.0 Web-based channel sales Globalization—9 languages Omni-channel Sales management Expansion of dealer pricing options New Admin platform Personalized user experience Oracle EBS integration ION-enabled ERP integrations E-commerce SoHo User Experience Flexible web application development platform Cloud deployment Core Application Portfolio Infor Discovery Guide | 157 Strategic Objectives Lower Total Cost of Ownership Centralized product rules reduce development and maintenance issues to improve total cost of ownership. Ensures that the requested configuration can be built, which reduces the time to market for marketed, sold, manufactured, assembled, distributed, kitted configurable products. Support Global Expansion Product user interface localized in ten languages. 10x Highlights Mobile Interface New ION Integrations to Extension Apps Provides a more compelling extended suite with a less risky, lower cost way to take advantage of existing ERP, CRM, and e-commerce infrastructure. New, Modern User Experience Reinvented user experience provides a completely modern solution, while delivering more robust functionality through visual 2D and 3D product configuration and simplified rules creation. Provides easy centralized rollout of price changes, new product introductions, and end of life closeouts, with flexible distribution options by selling channel. Expanded Languages and Localizations Support customer growth imperatives around the world. Enable Adoption of High-value Extension Applications Allow customers with packaged integrations to Infor hub solutions, including Infor LN, Infor CloudSuite Industrial (SyteLine), M3, and XA, to take advantage of CPQ capabilities. Simplify the Upgrade Process Allow customers to upgrade easily and efficiently through certified integrations to Infor ERP environments. LANGUAGES Dutch • Japanese • English • Portuguese (Brazil) • French • Simplified Chinese • German • Spanish • Italian • Traditional Chinese • Industries Americas EMEA APAC Aerospace & Defense • • • Automotive • • • Distribution • • • Equipment • • • Fashion • • • High Tech & Electronics • • • Industrial Manufacturing • • • Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap. Core Application Portfolio Infor Discovery Guide | 158 10x Core Features Sales Manufacturing Distribution • Error-free quotes • C entralized rules development • E fficient Catalog searching • 2D and 3D product visualization • D ynamic Bill of Material (BOM) and Routing • M ulti-channel quoting and ordering • R endered photo-realistic visualizations • G enerate dynamic proposals, warranties as Microsoft Word documents • Calculate costs, discounts, prices • Web-enabled sales interface • Integration to Infor and non-Infor ERP systems • S oHo User Experience • K itting and light assembly for solution selling • F lexible promotion management capabilities Engineering • R educe time to market for prototypes • C AD models and 2D drawings • M anufacturing outputs, such as 3D Print 10x common component adoption Integrations New Localizations Micro-verticals Infor LN Brazil Specialty Vehicles Infor CloudSuite Industrial (SyteLine) Italy Heavy Equipment Infor M3 Germany Windows & Doors Infor XA Chinese—Traditional Furniture & Fixtures E-commerce Chinese—Simplified Instruments & Controls Oracle EBS French Medical Devices Microsoft Dynamics AX Spanish Metal Fabrication Portuguese Distribution Japanese Fashion Embellishments Dutch Discrete Manufacturing Core Application Portfolio Infor Discovery Guide | 159 Infor CPQ: Why Upgrade? capabilities Product Configurator • Configurable UI • Multi-language (10) • Usability and integration improvements Sales Portal • Order level configuration • Kitting and split lines • Advanced visual catalog search • Multi-language (10) • Direct email of quote/proposal • Streamlined administration 2D Design Automation • Modeling and international improvements Document Automation • Modeling and international improvements 3D Design Automation/CAD Management Old Versions CPQ 8.1 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Yes Core Application Portfolio CloudSuite Business • • • • • • • • • • • • • • • • No In Progress Infor Discovery Guide | 160 Infor PLM Accelerate Key Information Infor PLM Accelerate is a full-featured, highly scalable, flexible and secure product lifecycle management (PLM) solution that is built on industry best practices and seamlessly integrated with Infor ERP solutions for discrete manufacturing. Drives product innovation and unites the entire product lifecycle to create a single view of the truth. • S ingle, modern web framework with an open architecture and out-of-the-box solution that provides end-to-end product lifecycle management throughout the enterprise and extended supply chain. • Seamless integration with your ERP system and all major CAD solutions eliminates obstacles that can interfere with the efficient use of design information in other business processes. • H ighly configurable modeling engine to take out-of-the-box best-practice solution templates and adapt them to your specific business needs. Roadmap 2015 Integration connectors with LN (ION) and Infor CloudSuite Industrial (SyteLine) Visual collaboration enhancements Component engineering Infor Ming.le Variants and options enhancements Core Application Portfolio WIN8 Mobile App SoHo User Experience Infor Cloud certification ION enablement BI content PLM web parts Infor Discovery Guide | 161 Strategic Objectives Lower Total Cost of Ownership Bolster functional leadership and lower total cost of ownership with expanded globalization; out-of-the-box, industry-specific content that minimizes customization and time to deployment; and flexible deployment options (onpremise, SaaS, or cloud hosted). 10x Highlights Workspace Adoption and Modern User Experience Adds support for in-context business intelligence, single sign-on and pervasive analytics. Modernizes the user experience. Micro-verticalization Contains out-of-the-box functionality for Automotive, High Tech & Electronics, Aerospace & Defense, Industrial Manufacturing industries. ION Framework Support Delivers deep integration with core Infor ERP hubs Specialize by Industry Deliver industry-based configurations for target verticals in discrete manufacturing, particularly Automotive, High Tech & Electronics, Aerospace & Defense, and Industrial Manufacturing, to enable more robust functionality outof-the box. Integrate with High-value Extension Applications Provide ION-based packaged integrations to Infor manufacturing hub solutions, particularly LN. LANGUAGES English • Japanese • Spanish • Industries Americas EMEA APAC Automotive • • • Aerospace & Defense • • • High Tech & Electronics • • • Industrial Manufacturing • • • Make Modernization Seamless Offer customers compelling opportunities to upgrade to an evolved solution that features ION, Infor Ming.le, mobility, and analytics. Note: This information represents the planned state of product readiness for 2015 as featured in the current roadmap. Core Application Portfolio Infor Discovery Guide | 162 10x core features Product development Project collaboration Alternates and substitutes Systems engineering Qualified suppliers management Project Portfolio Dashboard New Product Engineering Manufacturing process Program management Quality management Quality Compliance Project collaboration Requirements management Workflow and Lifecycle Stage Gate Configuration management Modeling Bill of Materials management MCAD/ECAD connectors MCAD: Catia, SolidWorks, NX, Solid Edge, Creo, Parametric, Pro/ ENGINEER, Inventor, AutoCAD Multi-CAD Mechatronics 3D/2D visualization Document management Revision and version control Product costing Enterprise change management Project portfolio management Classification ECAD: Allegro, OrCAD, DxDesigner, DxDatabook, PADS, Designer, CADStar, AutoCAD electrical ERP integration: Infor CloudSuite Industrial (SyteLine), Baan/LN Web UI 10x common component adoption Integrations Industry specialization Baan/LN Automotive Infor CloudSuite Industrial (SyteLine) Aerospace & Defense High Tech & Electronics Industrial Manufacturing Core Application Portfolio Infor Discovery Guide | 163 Infor PLM Discrete Key Information Infor PLM Discrete is a product lifecycle management solution that integrates with Infor ERP solutions to accelerate product development and management processes for discrete manufacturers with complex organizations, processes, and supply chains. • S eamless integration with all major CAD solutions eliminates obstacles that can interfere with the efficient use of design information in other business processes. • Fully integrates with Infor ERP solutions for fast and easy transfer of product specifications between CAD, PLM, and ERP solution. • P rovides a product data management repository with full check-in and check-out and visibility throughout an ERP system. Roadmap 2014 2015 10x 10x Enhanced Web UI Single view for Documents and Drawings Additional functionality for compliance CAD integration: Draftsight, CADWorx, Cabinet Vision Integrations with Outlook and PowerPoint Pre-packaged ERP configuration Additional features within CAD integrations ERP integration: XA Single sign-on ERP integration enhancements Infor Ming.le enablement Enhanced usability capabilities New ERP integrations: M3, COM Core Application Portfolio Infor Discovery Guide | 164 Strategic Objectives Lower Total Cost of Ownership Power the product development collaboration process with upgrades featuring Infor 10x technologies, including modern user experience, Infor Ming.le, Mobility, ION, Analytics, and Search. 10x Highlights Workspace Adoption and Modern User Experience Industry-specific Configuration Packages Collaborative product development support via Social Space and Infor Ming.le delivers a modern user experience and allows for exciting new business process flows within PLM Discrete and cross-application with core ERP. Delivers packaged solutions that provide out-of-the-box functionality for specific industry needs and challenges, allowing customers to deploy a more robust solution quickly and efficiently, and capitalize on industry-specific upgrades over time. Specialize by Industry ION Framework Support Deliver industry-based configurations for target verticals in discrete manufacturing to enable more robust functionality out-of-the-box. Enable High-value Extensions via Packaged Integrations Provide ION-based packaged integration to Infor manufacturing hub solutions. Delivers deep integration with core Infor ERP hubs, particularly LN, Infor CloudSuite Industrial (SyteLine), COM, VISUAL. LANGUAGES English • Others by local partners • Make Modernization Seamless French • Portuguese • Offer customers compelling opportunities to upgrade to an evolved solution that features new web user experience and personalization tools. German • Spanish • Japanese • Simplified Chinese • Industries Americas EMEA APAC Aerospace & Defense • • • Automotive • • • Equipment • • • High Tech & Manufacturing • • • Industrial Manufacturing • • • Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap. Core Application Portfolio Infor Discovery Guide | 165 10x Core Features Product Management Collaborate with suppliers/partners ERP Integration Item Master CAD integration • Baan/LN BOM Master • AutoCAD, SolidWorks, Inventor, Pro/E • Infor CloudSuite Industrial (SyteLine) Master Data for vendors Change Management • Catia, Solid Edge, Unigraphics • Integrated CAD file viewer/markup Workflow/Routing for approval Revision control Life Cycle Analysis Retrieve data from ERP Compare cost and other attributes Partner Net Web UI Intelligent colors • VISUAL • M3 • XA (planned 2015) • COM Licensing Drag-and-drop • Design: heavy users Work Area and personalization • Contributor: view, casual users Document Management Secure Document Vault Check in/Check out Version control Authority 10x common component adoption Integrations NEW LOCALIZATIONS Industry specialization Baan/LN English Aerospace & Defense Infor CloudSuite Industrial (SyteLine) French Automotive VISUAL German High Tech & Electronics M3 Japanese Industrial Manufacturing Publish BODs Portuguese COM Simplified Chinese XA (planned) Spanish Core Application Portfolio Infor Discovery Guide | 166 Infor Optiva Key Information Infor Optiva is a best-of-breed product lifecycle management (PLM) solution created specifically for process manufacturers. It helps companies accelerate their product development, minimize their cost of production, and ensure 100% regulatory compliance. • F lexible and easy-to-use web-based formulation is intuitive and built for the needs of process manufacturers. • Robust tools help ensure regulatory compliance with FDA guidelines. • D eep analytical capabilities for material cost, inventory, and manufacturing capacity help process companies select the best formula for a given product. Roadmap 2014 2015 10x Cloud enabled Labeling rules compliance Improved ease of use and performance Second generation user interface Project resource management Shared document management platform Enhanced collaboration with suppliers and customers Web client migration Integration BODs for Q1/LIMS/QMS Enhanced formula management capabilities IDM web parts Resource management Implementation Accelerator for Optiva Food & Beverage GS1 Core Application Portfolio Audit Trail—FDA/Pharma industry Deeper ION integration Expanded in-context web parts Implementation Accelerator for Optiva Health & Personal Care Regulatory—audit trail Infor Discovery Guide | 167 Strategic Objectives Reinvent User Experience and Business Processes Power the product development collaboration process with upgrades featuring Infor 10x technologies, including modern user experience, Infor Ming.le, Mobility, ION, Analytics, and Search. Specialize by Industry Deliver industry-based configurations for target verticals, particularly Food & Beverage, Specialty Chemicals, Consumer, Home & Personal Care, OTC Pharmaceuticals, and Nutraceuticals, to enable more robust functionality out-ofthe-box. 10x Highlights Workspace Adoption and Modern User Experience Industry-specific Configuration Packages Collaborative product development support via Social Space and Infor Ming.le delivers a modern user experience and allows for exciting new business process flows within Optiva and cross-application with core ERP systems. Solutions built for industry needs in Food & Beverage, Specialty Chemicals, Home & Personal Care, Nutraceuticals, and OTC Pharmaceuticals. Delivers packaged solutions out-of-the-box so customers can deploy quickly and efficiently and capitalize on industry-specific upgrades over time. ION Framework Support Delivers deep integration with core Infor ERP hubs, particularly M3 and Adage, as well as SAP. LANGUAGES Enable a High-Value Extensions via Packaged Integrations English • Portuguese • Provide ION-based packaged integrations to M3, LX, and process manufacturing ERP hubs as part of broader industry suite solutions that feature supply chain management, enterprise asset management, and other relevant applications. French • Simplified Chinese • German • Spanish • Japanese • Make Modernization Seamless Offer customers compelling opportunities to upgrade to an evolved solution that features a new web user experience and personalization tools. Industries Americas EMEA APAC Food & Beverage • • • Home & Personal Care • • • Nutraceuticals & OTC Pharmaceuticals • • • Specialty Chemicals • • • Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap. Core Application Portfolio Infor Discovery Guide | 168 10x core features Product management Item master New product development Introduction Guidelines and restrictions New product management Define rules and guidelines for specific markets Integrated Stage Gate support Alerts on violations of criteria Advanced project management Process testing and analysis Packaging management Workflow/routing for approval Resource, task listing Formula/recipe management Specification management Label development Content and ingredient statements Collect data from variety of sources Analyze test results Gantt chart displays Resource management Includes allergens, claims, warnings Partner connect Used by regulatory affairs, toxicology, marketing Collaborate with suppliers and partners 10x common component adoption Integrations New Localizations Industry specialization M3 English Food & Beverage Adage Simplified Chinese Specialty Chemicals SAP French Home & Personal Care Publish and consume BODs German OTC Pharmaceuticals & Nutraceuticals Japanese Portuguese Spanish Core Application Portfolio Infor Discovery Guide | 169 Infor Integrated Business Planning/ Infor Sales & Operations Planning Key Information Infor Integrated Business Planning/Sales & Operations Planning is a complete suite of supply chain planning applications, including S&OP, demand, supply and scheduling, that optimizes the complete supply chain. With Infor Integrated Business Planning and Sales & Operations Planning, manufacturers and distributors can truly plan for profit and improve customer service levels while cutting costs. • Incorporates process modeling, scenario planning, and embedded analytics with social capabilities, for outstanding sales and operations planning process control and fast response to changes in demand and supply. • P rovides the only solution that holistically optimizes across production, distribution, and transport for both capacity and costs to drive out the lowest total cost of supply. • Delivers constraint-based scheduling that addresses the unique challenges of managing the capacity of vessels, tanks, and lines—and the flow of product between them, which is essential for food & beverage, chemical, and pharmaceutical production environments. Roadmap 2014 2015 10.4 11.0 S&OP best practices template SaaS/cloud certification Exception management High performance worksheets Infor Ming.le Planning exception management Offline playbooks New worksheets and charts Excel offline worksheets Enhanced usability Scenario security SoHo User Experience update New statistical forecasting engine Improved forecasting engine Enhanced process automation Supply+ Enhanced worksheet user experience Cloud deployment Demand+ template Core Application Portfolio Infor Discovery Guide | 170 Strategic Objectives 10x Highlights Workspace Adoption Micro-Verticalization Lower Total Cost of Ownership Adds support for in-context business intelligence, single sign-on, and pervasive analytics. Modernizes the user experience. Integrated business planning suite contains functionality for Food & Beverage, Specialty Chemicals, Pharmaceuticals, Consumer Packaged Goods, and Distribution, as well as Discrete Manufacturing. Bolster functional leadership and lower total cost of ownership with expanded globalization, S&OP standard templates, and industry-specific content packs that minimize customization and time to deployment. Flexible User Interface Lets end-users change the fields in list view without needing source code. Specialize by Industry Deliver industry-based configurations for target verticals, particularly Manufacturing and Distribution, to enable more robust functionality out-of-the-box. Enable High-value Extensions via Packaged Integrations Provide ION-based packaged integration to Infor hub solutions, particularly M3, LX, Distribution SX.e, Adage, and System21. Provides standard out-of-the-box integrations for Infor ERP solutions. LANGUAGES Dutch (Opportunistically) • English • French • German • Japanese • Portuguese (Brazil) • Simplified Chinese • Spanish • Make Modernization Seamless Offer customers compelling opportunities to upgrade to an evolved solution that features ION, Infor Ming.le, Mobility, and Analytics. Core Application Portfolio ION Integrations Infor Discovery Guide | 171 Industries Americas EMEA APAC Aerospace & Defense • • • Automotive • • • Chemicals & Life Sciences • • • Consumer Packaged Goods (CPG) • • • Distribution • • • Equipment • • • Food & Beverage • • • Healthcare • • • High Tech & Electronics • • • Industrial Manufacturing • • • Pharmaceuticals • • • Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap. 10x Core Features Tech stack adoption Dimension independent values Sales & Operations Planning In-context BI metrics Additional calendar hierarchies Infor ION Process Multiple reports using Infor Interfacing improvements Playbooks notes S&OP best practices template Macro improvements Demand+ ION enablement—support all BODs Performance improvements Embedded forecast engine Data management Usability and other improvements Supply+ Business metrics Infor Federation Services Additional worksheet features User management Infor Advanced Planning integration improvements Scenario history undo Installer improvements Scheduled macros via command line Technical updates 10x common component adoption integrations Infor XA Micro-verticals Infor Lawson Infor LX Food & Beverage Infor LN Infor Ming.le Specialty Chemicals Infor CloudSuite Industrial (SyteLine) SAP Pharmaceuticals Infor Adage Infor ION analytics Dashboard Consumer Packaged Goods Discrete Manufacturing Distribution Core Application Portfolio Infor Discovery Guide | 172 Infor Supply Chain Execution Key Information Infor Supply Chain Execution combines warehouse management, transportation execution, labor management, and third-party logistics (3PL) billing into a single, unified solution. It helps minimize cost and fulfillment times by optimizing warehouse inventory, space, equipment, and labor. • C ombines transportation execution and warehouse execution into a single solution on a single database. • S ophisticated labor management capabilities optimize the distribution of work and measure the performance of the workforce. • Embedded analytics and alerting provide real-time performance metrics and decision making for realtime logistics businesses. Roadmap 2014 2015 10x 10x ION 11.0 Cloud deployment UX 3.0 Capabilities for omni-channel/online e-commerce fulfillment ION Integrations Slotting functionality Infor Ming.le adoption Enhanced capabilities—manufacturing fulfillment BI Dashboards Enhanced capabilities for Healthcare In-context BI ION events Infor Reporting Mobile Warehouse application Retail customers new features Infor CloudSuite Industrial (SyteLine) and XA integration Small Parcel Shipping integration M3 integration Enhanced voice capabilities Introduction of graphical Android-based RF Core Application Portfolio Infor Discovery Guide | 173 Strategic Objectives 10x Highlights Modern User Experience ION Integrations Lower Total Cost of Ownership Delivers a consumer grade user experience with business intelligence, single sign-on support, and pervasive analytics. Provides standard out-of-the-box ION integrations for Infor LN, LX, Adage, Distribution SX.e, Infor Lawson Enterprise Business Management, System21, M3, XA, and Infor CloudSuite Industrial (SyteLine). Bolster functional leadership and lower total cost of ownership, including expanded globalization for the AsiaPacific region and Latin America, with an integrated solution that includes Warehouse Management, Transportation execution, Labor management, and 3PL Billing. Mobility Delivers Warehouse Director, an iPad app based on the Motion platform, that changes the way Supply Chain Execution is used in the warehouse. Specialize by Industry Provide out-of-the-box functionality for specific industry needs, allowing Manufacturing, Retail, Distribution, Fashion, 3PL, and Healthcare customers to deploy the solution faster. Micro-verticalization Adoption of Infor Reporting More than 100 base reports based on Supply Chain Execution metadata allow customers to add and modify reports more easily. Adds new core features add industryspecific functionality for Food & Beverage, Manufacturing, third-party logistics providers, Distribution, Fashion, High Tech, and Healthcare. Enable High-value Extensions via Packaged Integrations Provide ION-based packaged integration to Infor hub solutions, particularly LN, LX, Distribution SX.e, System21, M3, Adage, Lawson, XA, and Infor CloudSuite Industrial (SyteLine). Make Modernization Seamless Offer customers compelling opportunities to evolve their solution with ION, Mobility, Infor Ming.le, and Analytics. Core Application Portfolio LANGUAGES Dutch • Polish • English • Portuguese (Brazil) • French • Russian • German • Simplified Chinese • Italian • Spanish • Japanese • Thai • Others by local partners • Traditional Chinese • Infor Discovery Guide | 174 Industries Americas EMEA APAC Aerospace & Defense • • • Automotive • • • Distribution • • • Equipment • • • Fashion • • • Food & Beverage • • • Healthcare • • • High Tech & Electronics • • • Industrial Manufacturing • • • Third-Party Logistics • • • Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap. 10x Core Features Warehouse Management Slotting Workforce management features Support for 2D barcode parsing Multiple tracking IDs for SPS integration Payroll extract Portal screen with permission control Commingling rules based on style, size, and color attributes Voice enablement of picking, cycle counts, replenishments, and putaway Balance dock door usage QC packing improvements Optimize cluster pick to cart Easy user/role screens Cartonization enhancements Cycle counting and loading standards Pallet-based rating for international markets Labor plan estimates based on average or historical actuals Inbound shipment rating Multiple warehouse support on facility viewer Track and Trace VICS bill of lading Shipment creation in Transportation Management Multi-threaded wave shipping New international rating model Flow-thru enhancements Zone based rating Cluster picking by wave New TM APIs Task dispatch by priority Excel export of TM shipment Display item description in user language Translation of rate date excel export/import Compliance labeling controls and features based on owner and Ship-to Shipping lot control by item and customer Personal and fatigue allowances Transportation execution Load splitting Dimension restrictions on putaway Travel speed configuration New/enhanced reporting Billing Daily billing in arrears Billing for flow-thru orders Transship ASN charges SPS charges TM Freight charges Import/export of charges Billing based on labor usage Labor management Auto computation of actual indirect rates Profitability analysis Enhanced reporting Improved pre-loaded labor standards Custom Year in Date conversion Core Application Portfolio Infor Discovery Guide | 175 “ Our No. 1 priority was to implement a centrally governed system. Infor HR Service Delivery provided a personalized HR portal to drive employee and manager self-service. Our survey results show employees were very satisfied.” Anne Paterra Senior Director, HR Shared Services, Kellogg Company Core Application Portfolio Infor Discovery Guide | 176 Core Application Portfolio Human Capital Management IN THIS SECTION 178 Global HR/Human Resource Management and Talent Management 182 HR Service Delivery 184 L earning Management 187 Talent Science 189 W orkforce Management Core Application Portfolio Infor Discovery Guide | 177 Infor Global HR/Human Resource Management and Talent Management Key Information Infor Global HR/Human Resource Management provides an organization’s workforce and leaders with greater insight and a smarter way to optimize business operations. Infor Talent Management helps organizations develop and retain the right people, while making smart organizational and workforce decisions that align with strategy. Roadmap: global hr/human resource management 2015 2014 Personalized Self Service Portal Benefits Administration & Enrollment v1 Expanded integration with Talent Science Absence Management v1 HTML5—web/mobile responsive for all roles Additional integrations Time Entry v1 Benefits enhancements Absence enhancements Configurable Self Service Portal Roadmap: Talent management 2015 2014 Talent Science infusion HTML5 web/responsive mobile for all roles Core Application Portfolio Mobile external candidate application Enhanced Competency Model Additional Succession Planning views Talent Science coaching added to Performance Appraisal Talent Acquisition candidate application enhancements and Talent Science integration Infor Discovery Guide | 178 Strategic Objectives Automate routine administrative tasks Track and manage employee information Make the workforce more self-sufficient Support organizational strategic goals Identify top candidates Keep talent engaged Create development and training plans Reduce attrition and flight risk 10x core features gLOBAL HR/HUMAN RESOURCE MANAGEMENT Person System of Record—Maintain one version of truth so you know everything about your people and processes that surround them Compensation—Distribute merits and incentive awards Goal Management—Establish goals and track progress Competency Framework—Provide a model for what good looks like. Development Planning—Manage employee growth Position Budgeting—Manage budget variances Performance Management—Measure performance and provide feedback and coaching Health & Safety—Drive compliance and manage risk Employee Relations—Track and mitigate issues Human Resources—Drive business processes Core Application Portfolio TALENT MANAGEMENT Succession Management—Avoid potential disruption with by managing your internal talent pipeline Talent Acquisition—Source and identify top talent to best fit quickly and easily Payroll (HRM)—Quickly and easily handle complex payroll calculations with highly scalable engine Infor Discovery Guide | 179 Infor Global HR: Why Upgrade? capabilities Organization and Person Record Position Budget Mgmt. Employee Relations Occupational Health Employee Safety Personalized Self Service Portal Absence Management v1 Time Entry v1 Benefits Administration and Enrollment v1 HTML5—Desktop/mobile responsive for all roles Configurable Self Service Portal Enhanced Payroll integration Old Versions 10.2 11.0 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Yes Core Application Portfolio No In Progress Infor Discovery Guide | 180 Infor Talent Management: Why Upgrade? capabilities Goal Management Performance Management Learning and Development Succession Planning Development Planning Talent Science Infusion HTML5—Desktop/mobile responsive Mobile external candidate application Old Versions 10.2 11.0 • • • • • • • •* • • • • • • • • • • • • • • • • Yes Core Application Portfolio No In Progress Infor Discovery Guide | 181 Infor HR Service Delivery Key Information Infor HR Service Delivery (HRSD) includes five applications that help reduce the cost of HR service delivery: HR Knowledgebase, HR Case Management, Onboarding, Offboarding, and Total Rewards. This suite of solutions helps customers transform HR into a strategic partner and fully engage employees, while lowering annual HR service delivery costs by an average of 20% to 50%. Roadmap 2014 2015 Case Management Case clone UI enhancements 18 new language packs Knowledge Management Case survey enhancements DIY content templates Enhanced content creation and management tools Enhanced analytics Branding builder Case relationships 18 new language packs Core Application Portfolio Infor Ming.le integration Infor Discovery Guide | 182 LANGUAGES Knowledgebase/Case Management Bulgarian • Korean • Croation • Polish • Czech • Portuguese (Brazil) • Dutch • Romanian • English • Russian • French (Canadian) • Serbian (Cyrillic) • French (France) • Simplified Chinese • German • Spanish (Mexican) • Greek • Spanish (Spain) • Hungarian • Swedish • Italian • Turkish • Japanese • Ukrainian • onboarding/Offboarding English (US) • Spanish (Mexico) • tOTAL REWARDS English • Italian • French (Canada) • Spanish (Mexico) • French (France) • Spanish (Spain) • German • Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap. Core Application Portfolio Infor Discovery Guide | 183 Infor Learning Management Key Information Infor Learning Management is an easy to use software solution that delivers strategic learning across the extended enterprise to help employees do more of what they were hired to do, which helps improve performance and productivity. Roadmap 2014 Strategic Objectives 2015 Accelerate creation and dissemination of proprietary learning content Content distribution enhancements Content distribution enhancements Course Management and Enrollment enhancements Course Management and Enrollment enhancements Encourage collaboration among learners Enhanced portal manager functionality Enhanced portal manager functionality Drive learning throughout the extended enterprise Enhanced implementation migration utility Enhanced implementation migration utility Expanded HTML5 template capabilities and integration with Infor Ming.le Expanded HTML5 template capabilities and integration with Infor Ming.le Align development to business results Meet mobile demand Overcome geographical and language barriers Core Application Portfolio Infor Discovery Guide | 184 LANGUAGES LMS Portal, admin and content creator Portal only English (US) • Arabic • Kazakh • French (France) • Bulgarian • Lithuanian • German • Croatian • Latvian • Italian • Czech • Macedonian • Spanish (Spain) • Danish • Norwegian • Dutch • Polish • Estonian • Portuguese • Finnish • Romanian • Indonesian French • Russian • Korean German • Simplified Chinese • Thai Greek • Serbian • Hebrew • Slovenian • Hungarian • Spanish • Icelandic • Swedish • Italian • Turkish • Japanese • Ukrainian • Coming soon Industries Financial Services • Healthcare • Manufacturing • Public Sector • Retail • Transportation • Core Application Portfolio Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap. Infor Discovery Guide | 185 10x core features Learning management SOCIAL LEARNING Mobile learning Create, publish, deliver, manage, and track learning from a single platform. Create blogs, wikis, videos, and podcasts to enhance learning. Enable networking, collaboration, and informal learning to support learning objectives. Interact with learning via smartphones and tablets. Our solution is compatible with all major mobile devices for learning on-the-go and on-demand. AD HOC REPORTING Generate ad hoc reports and view analytic dashboards to measure the business impact of learning activities. Access real-time information and gain insight into what users are learning by viewing their session activity and scores. Core Application Portfolio learning content management AND creation Transform SMEs into content authors who can create, update, and localize effective and engaging media-rich eLearning content more efficiently. Allow learners to interact with their content from laptops, smartphones, and even off-line. Infor Discovery Guide | 186 Infor Talent Science Key Information The cloud-based Infor Talent Science helps organizations select, retain, and develop employees through Predictive Talent Analytics™—the powerful combination of talent science and big data. Our single assessment captures the Behavioral DNA® of current employees and the specific traits that determine success in the user’s unique business environment. We use that data and the user’s performance data to build validated Performance Profiles that can be used to select new hires, coach current employees, and identify best-fit opportunities for succession. Talent Science has been proven to deliver significant gains in employee retention and performance for clients in industries including Retail, Healthcare, Real Estate, and Business Process Outsourcing. Roadmap 2015 2014 Strategic Leadership Selection • Non-profile based behavioral insights • Core competencies* • P rimary and secondary styles Internationalization UI enhancements • Extend language translations • Internationalization • F ocus on industry momentum (Healthcare, Hospitality, Retail) • E xtend Language translations • Interactive assessment report • Focus on industry momentum (Healthcare, Hospitality, Retail)* • B ehavioral job templates *Printed assessment report Core Application Portfolio Infor Discovery Guide | 187 Strategic Objectives Decrease Turnover—Identifies candidates who are likely to be productive and satisfied with the role and remain in their position longer. Improved Performance—Candidates who better fit to a role will become productive sooner and achieve higher levels of performance. Streamline Hiring Processes— By reducing turnover and streamlining the process to find new hires, clients reduce the cost and effort associated with talent acquisition. Reduce Risk—By using objective, defensible criteria in hiring decisions, clients reduce risk associated with subjectivity and bad hires. LANGUAGES Chinese (Mandarin) • Japanese • English • Maly • French (Canadian) • Portuguese (Brazil) • French (European) • Simplified Chinese • German • Spanish • Indonesian • Spanish (European) • Italian • Thai • Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap. 10x core features Performance profiles Assessment of employees’ Behavioral DNA—weighted behavioral characteristics that predict success for each role based on client-specific KPIs. Candidate assessment & scoreboard Desktop or mobile browser-based single assessment instrument for measuring behavioral preferences and providing instant comparison against roles; easy-to-read graphical reports for reviewing fit. Core Application Portfolio candidate best-fit and career path planning Candidate management workflow Comparison of applicants against multiple roles to identify best-fit position for initial hire and potential against future roles. Configurable workflow includes easy sorting and icon-based UI for workflow actions, customizable pre-screens, and candidate letters/emails. interview, onboarding, and feedback guides analytics Customized, text-based guides generated on-the-fly to help managers, recruiters, and employees convert behavioral data into actionable insights for selection and development. Graphical reporting of candidate volumes, overall fit of hires. Infor Discovery Guide | 188 Infor Workforce Management Key Information The Infor Workforce Management portfolio is a comprehensive solution that encompasses the full life cycle of workforce management processes. This strategic tool includes Budgeting and Forecasting (Planning), Time and Attendance, Absence Management, Scheduling and Staffing, Task Management, and Performance Management. Roadmap Strategic Objectives 2014 2015 Enhanced schedule template publishing View enhancements Shift configuration wizard refinements Performance-based retail scheduling Advanced schedule view enhancements Mobility enhancements Workload management improvements Healthcare scheduling enhancements Manage labor costs and compliance through scheduling. Ensure pay compliance through automated wage and hour rules. Facilitate long-term workforce planning, connecting to shorter-term labor forecasting. Central staffing worksheet Self-scheduling refinements Improve employee engagement by providing them with control over parts of their work environment. Improve transaction times and information access through an optimized user experience. Core Application Portfolio Infor Discovery Guide | 189 LANGUAGES Czech • Italian • Chinese • Japanese • Dutch • Polish • English • Portuguese (Brazil) • Finnish • Russian • French • Spanish (Mexico) • German • Turkish • Hungarian • Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap. 10x core features bUDGETING and FORECASTING (PLANNING) Manages the full workforce planning and budgeting life cycle from strategic budget creation and real-time budget management through tactical forecasting. Scheduling and staffing Industry-specific scheduling processes allow for schedules that focus on meeting operational demands, while controlling costs and ensuring compliance. Core Application Portfolio Time and attendance task management Provides a highly scalable web-based platform that enables organizations to manage and control all of their time and attendance processes. Allows organizations to allocate specific work tasks to resource which is available and able. Absence management Allows managers to see employee absences at the team level, empowering managers to quickly assess the impact of individual absences on the greater team. Infor Discovery Guide | 190 Infor Workforce Management: Why Upgrade? capabilities 5.x or earlier 6.x View additional employee information directly on the Timesheet • • • Enhanced clock entry and absence control indicators for supervisors • • • Enhanced information and processes for mobile devices • • • • • • • • • • • • • • • • • • • • • • • • Improved Supervisor Approval Worksheet Multi-view Scheduler (MVS) improves shift options, shift management, and communication Improved shift options provide better rotational shift and relief shift management Create rotational schedules of any length Predictable expenses Included updates Lower TCO Yes Core Application Portfolio 6.x SaaS No In Progress Infor Discovery Guide | 191 “ Building on decades of industry specialization, the new Infor is focused on accelerating innovation and delivering beautiful applications that emphasize clarity and easeof-use, helping customers make decisions with remarkable agility and astonishing speed, wherever they are–at the office or on the go.” Charles Phillips CEO of Infor Industry Solutions Infor Discovery Guide | 192 Industry Solutions IN THIS SECTION 194 Distribution 197 Hospitality 202 Healthcare 205 Public Sector Industry Solutions Infor Discovery Guide | 193 Infor Distribution SX.e Key Information Infor Distribution SX.e is a full suite of best-of-breed solutions that helps distributors automate, streamline, and modernize operations to improve profitability and longterm success. • E xtraordinarily flexible solutions can be configured to support the distributor’s lifecycle now and in the future. • O mni-channel order processing matches the shifting landscape of buyer behavior, including traditional, phone, fax, email, e-commerce, showroom or retail, vending, consignment, mobile, social, and other distinct vehicles. • Delivers ease of use and visibility of critical information across the enterprise suite that empowers users to make better, more informed decisions. Roadmap July 2 0 1 2 March 2013 2014 10+ 10.0 10x Road Warrior Storeroom 2.0 Product Restrictions Inforce International Taxing Accounts Payable Center Storefront 2.0 Infor Ming.le Infor Distribution Business Analytics Infor Supply Chain Execution ION Business Vault Freight Cost Recovery Corporate-level accounts receivable Lawson Financials International capabilities International capabilities PCI compliance Demand Center Spanish translation Industrial Enhancement Pack Direct supplier access Powerful new user experience (WebUI) Tiers and preferences with CPQ integration Enterprise Search Super Grid capability Production Availability view Quick Grid Order Entry Enhanced credit card processing Keystroke optimization for speed order entry Industry Solutions Infor Discovery Guide | 194 Strategic Objectives Lower Total Cost of Ownership Deliver a single instance solution that is more efficient and offers a lower total cost of ownership for mid-market enterprises. Specialize by Industry Deliver industry-based configurations for target verticals, particularly Electrical, BMAT, P/HVAC, JanSan/Paper, Hybrid Distribution and Manufacturing, and Automotive Aftermarket to enable more robust functionality out-of-the-box. Enable Adoption of High-value Extension Applications Provide high value expansion opportunities for customers with packaged integrations to F9, EPAK, Inforce, Supply Chain Execution, and Lawson Financials. Make Modernization Seamless Offer customers compelling opportunities to upgrade to an evolved solution that features flexible deployment options, mobile applications, ION, Infor Ming.le, Analytics, and Search. 10x Highlights New, Modern User Experience Contextual Web Parts Delivers a dramatically modernized user experience that will change the way people work. Delivers desired enhancements without impacting core code. Embedded Enterprise Search New ION Integrations to Extension Applications Provides a more compelling extended suite with a lower cost way to take advantage of new, highvalue capabilities. Infor Ming.le Integrated to ERP, In-Context BI Delivers more robust functionality through compelling workflows within the application and across a broader suite. Expanded Micro-vertical Industry Functionality Delivers industry-specific functionality that deploys more quickly and at a lower TCO, while preserving upgrade path. LANGUAGES English • French • Spanish • Industries Distribution Industry Solutions Use familiar and consumer-grade search to immediately access information. Greatly improves service levels. Americas EMEA • • Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap. Infor Discovery Guide | 195 10x core features International support Costing in value-add Freight recovery bump Spanish and French translations Production Availability view Order origin code • Multi-language description search Fabrication Assembly Extended shipping instructions OE Enhancements CenPOS instant payment—Order Entry/Receive on Account • Harmonized tariff codes PO Enhancements Order Quick Grid entry Demand Center Display last cost update with last price paid Increased field size—Vendor Product number value-add enhancements Value-add and kit product revisions Excel export for value-add and kit line items Labor reporting Customer-specific barcodes on packing slip Flag non-cancellable/ nonreturnable items Bi-directional notes Completely new user interface Embedded Infor Ming.le Embedded Infor Enterprise Search Contextual BI Closed-loop Workflows Mega menus Automated freight allocation on DC WH directs Personalization Counter Sales improvements Export Grid to Excel 10x common component adoption Integrations Updated localizations Inforce Language packs for Spanish and French Lawson Financials Infor Supply Chain Execution UK localization Configure Price Quote Micro-Verticals CPQ Channel Sales Industrial Billtrust Interface Electrical • Efficient catalog searching Building Materials • Multi-channel quoting and ordering P/HVAC • Returns JanSan/Paper Industry Solutions Infor Discovery Guide | 196 Infor Healthcare—Infor Cloverleaf Integration Suite Key Information Infor Cloverleaf Integration Suite is a comprehensive healthcare integration platform that facilitates highperformance, high-capacity integration that enables data flow across disparate information systems regardless of the source system, message format, or transmission protocol. • C onnects data stored in application silos via a single integration platform for maximum flexibility and scalability. • E xchanges healthcare standards-compliant information securely within and beyond the organization’s four walls. • S implifies interface development and maximizes the reuse of interfaces via an easy-to-use, graphical, dragand-drop interface. Roadmap 2012 2013 2014 User interface refresh Cloverleaf enhancements 6.0.1 Cloverleaf Cloud • Drag-and-drop configuration •5 0 minor features and fixes Cloverleaf 6.0.2 • L DAP integration for user authentication • Single view of message route • UI refinement • Visual troubleshooting • HL7 unlimited field lengths • E nhanced certificate management BOX technology Secure Courier 5.0.1 Global Monitor 6.0.4 • Graphical Configuration Packaging • Cloverleaf 6.0 support • Updater Service • L DAP integration for user authentication • Reusable Objects • Message Digest support Web Services Adapter 2.0 • Simplifies deployment • Log viewer Site documentation • Automated configuration • Specification documentation • BOX security • Web interface • Data warehousing services Global Monitor 6.02 • Android mobile application • Streamlines compliance Clinical Bridge 1.0 • Updated iOS mobile application Clinical Bridge 1.1 • Replenishment and utilization Industry Solutions • Enhanced user experience • Pass-through support •U ser enhancements to BOX manager •U I driven database integration during translation Global Monitor 6.1 • Enhanced user experience • Database independence • File viewer • Global Search • Enhanced Audit Log • Alert trending on Dashboard Direct Adapter Clinical Bridge 2.0 • Enhanced security Cloverleaf 6.1 • Enhanced user experience • Encryption of message archives •D atabase-driven message archives Infor Discovery Guide | 197 Strategic Objectives Bolster Compliance with US Healthcare Requirements Address industry, market, and government-specific requirements, particularly Meaningful Use Certification, and HIPAA readiness. Evolve Technology Platform Improve and add critical technology components that enhance integration, process automation, user experience, and business intelligence, while adopting Infor’s emerging technology platforms, including Infor 10x, ION, and Infor Ming.le. 10x Highlights Streamline Health Information Exchange Create one platform to assist healthcare organizations with regulatory and Meaningful Use compliance, manage connectivity, and exchange across all disparate health information data sources and applications, and support a highly reliable, secure, scalable, high-throughput environment to manage complex, secure data transfer, and exchange. User-friendly Graphical Interface Enhance user interface to simplify and speed development, increase usability of monitoring and control, and incorporate mobile technologies. Interface Reusability Enables reusability, sharing, and collaboration across disparate Cloverleaf environments. Monitoring Proactive alerts notify IT resources when critical interfaces are unresponsive or acknowledgments have not been received. Provides mobile and browserbased tools to control interfaces and resend messages. Also supports message tracing and reporting to support auditing and diagnostics. common component adoption Security Integration dATA AVAILABILITY Security Server Data Integrator High availability Secure Courier Web Service Adapter Global Monitor Secure Messenger IHE Adapter Message Warehouse Auditing Clinical Bridge Mobile applications Hosted Health Information Exchange Cloud Micro-verticals Healthcare Infor BI Direct Adapter Industry Solutions Infor Discovery Guide | 198 Infor Healthcare—Revenue Cycle Management Key Information Infor Healthcare Revenue Cycle Management helps healthcare organizations simplify their complex patient billing and collection activities to maximize collections, reduce gross days receivables outstanding, and improve cash flow. • U ser-configurable and rules-based system design delivers exception based processing integrated with online workflow management. • A utomated denial management integrates with online workflow. • Provides client-configurable analytics. Roadmap 2014 2015 2016 V3.4 V3.4 V3.5 V3.6 Canadian v2 migrations Analytics B1 v3.4 Canadian Physician Billing Localization phase I • Enhanced Analytics US Lab Billing enhancements Modularization • OLAP Cube IPA integration Analytics B2 v1.1 Cashiering • Dashboard and Reports Industry Solutions Additional ICD-9 & ICD-10 enhancements User group requested enhancements User group requested enhancements Infor Discovery Guide | 199 Strategic Objectives Enhance Revenue Collections and Billings Address industry and market needs based on regulatory demands and importance of cash collections and cash management. Expand Globalization Capabilities 10x Highlights Cashiering—Front Desk/Cashiering Window Application Provides better security, audit, and balancing of cash-to-cash drawers and bank deposits. Modularization Dynamic Assembly allows Implementer to create a start-up configuration file. Localization Financial Integration Adds drop-in integration with Infor Financial applications. Incorporate multi-language capability and add language libraries, while refining functionality for the Canadian market. Add multi-language capabilities and support for additional languages, including Spanish, French, and German. 10x common component adoption iNTEGRATIONS TECHNOLOGY Business analytics Infor Lawson ION Admitting Process Automation Revenue Cycle Management Analytics Diagnostic Imaging Business Intelligence Lab Emergency New Localizations French-speaking Canada Outpatient and specialty clinics Customizable Dashboards and Reports Customer-driven or LCS driven Data cubes fully integrated Access information in spreadsheets Physiotherapy Micro-verticals Rapid deployment of Analytics EDI Hospitals Standard reports Physicians’ practices Specialty practices and labs Industry Solutions Infor Discovery Guide | 200 Infor Care Workloads Key Information Based on the GRASP methodology, Infor Care Workloads provides effective management of staff workloads and drives sustained organizational improvements, including reduced labor costs, enhanced quality outcomes, increased revenue, and employee and patient satisfaction. • Maximizes workload efficiency • Patient-centric • Balances workloads across staff • Treats every patient as unique Roadmap NOV 2014 JUNE 2015 NOV 2015 V4.0—Styling and Infor Cloverleaf Integration V4.1—Dashboards and Configuration V4.5—Cloud enablement and TrueCost integration • SoHo User Experience • Infor BI dashboards • Integration with Infor BI • Integration with Infor Workforce Management • HIPPA Compliance • Integration with Infor TrueCost • New administration console • Cloud automation • Infor Cloverleaf integration • HR and Talent management integration Strategic Objectives 10x Highlights 10x Core Features Data Interchange Acuity-based workload balancing Optimize Workload Balancing Integration with Infor Cloverleaf enables connectivity and data exchange across multiple data sources and applications. Usability enhancements Provide automated and optimized workload balancing for both clinical and non-clinical units. Increase integration with other Infor products Enable seamless integration and data flow between Infor Workforce Management and Talent Management to enable a complete picture of workforce activities and analysis. Industry Solutions Integrations Integrates with Infor Workforce Management to exchange staff data and inform workload management. User-friendly graphical interface Infor SoHo User Experience maximizes efficiency and productivity, increases usability, and minimizes effort. Infor SoHo User Experience New administration console Supports care coordination Capture direct and indirect workloads Infor Workforce Management integration Infor BI integration Infor Talent Management integration Infor Discovery Guide | 201 Infor HMS (Hospitality Management Solution) Key Information Infor HMS includes all the capabilities to manage the hospitality process, built-in, not bolted-on, for the independent hotel, a smaller chain, or a global company. • A llows hotels to optimally manage every aspect of the guest experience, to drive both increased revenue and better bottom-line results. • G lobal support, localizations for dozens of countries, and multi-lingual capabilities meet the needs of global hotel companies. • F lexible deployment, with both on-premise and SaaS options, and deep, customizable functionality meets the needs of small-to large hotel operations—from 5-star to budget to military billeting. Roadmap 2013 2014 2015 10x 10x+ Xi SoHo User Experience HTML5 support Resort recreational scheduling Infor Ming.le (enhance guest experience) Long-term leasing operations Resort single guest itinerary support EZRMS revenue management integration Enhanced accounts receivable Casino comp accounting International tax engine Casino player tracking integration Servebase EFT integration Ariane kiosk integration Libra OnDemand CRM integration HMS marketplace/country enhancements Enhanced packages on the fly Hospitality Analytics Booker condo owner accounting integration • France ION BODs for Infor SunSystems and Infor d/EPM • Germany Infor CloudSuite Hospitality integration • Philippines • UK • US Industry Solutions Infor Discovery Guide | 202 Strategic Objectives Bolster Core Functionality Incorporate highest priority features requested by the marketplace to ensure compelling functionality for customers. 10x Highlights Intuitive, Beautiful, Easy to Navigate User Interface Expanded ION Integrations to Power HMS Creates faster user acceptance and lowers training costs. Delivers proactive and preemptive control and foresight across application process flows. Specialize by Industry Drill Back from Queries and Infor Ming.le Social Feed Enhance micro-vertical functionality with pre-built templates and report packs for Hospitality and Hotels, Gaming, and Public Sector. Provides ability to drill directly back to source transaction from queries, so users can take immediate action and get better results, faster. Workspace and In-Context Queries OneView for BOD Timeline Delivers more robust functionality through compelling workflows within the application and across suite. Expand Globalization Add new languages, particularly Spanish and Russian, to support hospitality businesses worldwide. Enable Adoption of High-value Extension Applications Provide Hospitality Industry Suite expansion opportunities for customers with packaged integrations. LANGUAGES English • Simplified Chinese • German • Spanish • Portuguese (Brazil) • Traditional Chinese • Make Modernization Seamless Offer customers compelling opportunities to evolve their solution with ION, Mobility, Infor Ming.le, Analytics, and cloud conversion to SaaS. Industries Americas EMEA APAC Hospitality • • • Public Sector • • • Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap. Industry Solutions Infor Discovery Guide | 203 10x Core Features HTML5 cross-browser support HMS Mobility via iPad Windows Server 2012 Single installation Guest check in Windows 8 client PMS and CRS (Call Center) Guest check out SQL Server 2012 Multiple property (SaaS/multitenant) Concierge functionality Dynamic packages (enhanced guest experience) Housekeeping room status Web user interface customization (Blue 2.0 or SoHo User Experience according to device/render mode) Guest preference recognition In-context BI (guest stay, check in, check out) Improved usability via Framework ION integration with EAM Screen designer via Framework Integration with Infor Q&A Revenue management Cloud or on-premise deployment— Saas-enabled Zero downtime for night audit PCI/PADSS compliant—100% web architected Integrated with Infor Ming.le Foundation Standard interfaces supported (150+ interfaces) 10x common component adoption iNTEGRATIONS New translations Micro-verticals EAM Russian (planned) Hospitality—Hotels Infor ION Business Vault Portuguese/Brazil (planned) Public Sector—Military (planned) SunSystems Spanish (planned) EzRMS Arabic (planned) TECHNOLOGY Stack Mobile Client runs on prevalent browsers (IE, Firefox, etc.) Mobile HMS via iPad Infor Ming.le Foundation • Guest check out In-context BI • Concierge functionality Drill-back • Housekeeping room status ION (Workflow, Events, integration) • Guest check in Motion Query &Analysis Motion ActivityDeck for ION alerts Industry Solutions Infor Discovery Guide | 204 Infor Public Sector Solution Suite Assets, Utility Billing, Community Development/ Regulations, and CRM Key Information Infor Public Sector provides complete, integrated, end-to-end solution that simplifies the business of managing government and makes community interactions more efficient, effective, and transparent. • O ffers flexible deployment onpremise, in the cloud, or in a hybrid configuration, along with modern tools—such as integrated maps, event notifications, and process flows. • D elivers a comprehensive mobile solution for both field inspectors and work crews, designed specifically for how they work in the field. • S upports multiple channels of communication, allowing departments to work more closely together. Roadmap 2012 2012 2013 2014/2015 10 10+ 10x 10x 100+ enhancements 30+ enhancements 200+ enhancements 150+ enhancements Configured asset ION enablement and integrations Infor 10 Blue 2.0 User Experiences SoHo User Experience Lawson connectors Infor ION interfacing enhancements Valuations enhancements Full cloud enablement Accessibility (508 compliance) Improved usability User Experience Grid Enhancements V7 GAPS (migrations) Supervisor override 150 Standard reports Billing batch manager improvements Dynamic portal billing Industry-specific functionality and analytics CDR to asset linking Data import tool Clone service request/ work orders Service contract usability enhancements Enhanced spatial capabilities Cross-browner (HTML5) Dynamic Portal responsive design Portal personalization enablement New contact design Life cycle analysis Address to address relationships Budget billing GIS mapping annotations and redlining Configured linear asset Infor Mobility (Android) • CDR Inspections App • Customer Service App • Work Management App Industry Solutions Infor Discovery Guide | 205 Strategic Objectives 10x Highlights New HTML5 Browser Operating Within Workspace Certified ION Integrations to Infor’s Best-in-class Solutions Build leadership globally by utilizing over 25 years of best practice experience and provide the only end-to-end operational solution set in the market. Allows Infor Public Sector customers to take advantage of more Infor solutions and use the full power of Infor Ming.le. Delivers more robust functionality through compelling workflows within the application and across suite. Specialize by Industry Major functional updates will be available to customers faster, on an annual basis. Can easily integrate with industry-standard solutions. Bolster Core Functionality Enhance micro-vertical functionality with pre-built templates and report packs for Regulatory and Revenue Optimization, Infrastructure Management, Citizen Services Management, and Planning, and Public Safety. Deeper Industry Functionality New Software Delivery Model New, Modern User Interface—Social and Mobile Enable Adoption of High-value Extension Applications Provides the most comprehensive and modern Public Sector solution in the market. Provide expansion opportunities for customers with packaged integrations to Infor Lawson, Infor Risk and Compliance, Enroute, and HCM. LANGUAGES Make Modernization Seamless Offer customers compelling opportunities to evolve their solution with ION, and Infor Ming.le. Enable E-content. Digital Assets, and Mobile Support for full integration with thirdparty e-content providers, particularly e-books and audio books. English • Portuguese (via Assima) • Spanish (via Assima) • Reduces the need for customer unique modifications or third-party solutions, and expands vertical reach. Embedded Enterprise Search Use familiar, consumer-grade search to immediately access information. Can greatly improve service levels. Partners can provide: English, Portuguese (via Assima), and Spanish (via Assima) Support for digital asset management. Better support for mobile interfaces. Integrated E-sources Better integration of e-materials (e.g. packages management, license management, etc.). Industry Solutions Industries Public Sector Americas EMEA APAC • • • Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap. Infor Discovery Guide | 206 10x Industry functionality assets and work management Transportation (rail, roads, and streets) CIS Billing gis and citizen portal Manage accounts Spatial views of work Utility billing GIS context commands from the map Work Management Utilities (water, sewer, storm) Water Meter management 100+ points of access to GIS data Mobile Solid Waste management Citizen service requests Facilities (parks, building, facilities, equipment) Track delinquency Citizen permit and license management Collection management Online utility billing management crm and call center Budget billing Service requests Citizen Portal Case management scripting Cost recovery Public outreach Mobile 311 IVR GIS community development Manage applications and licenses Fee and revenue management Advanced workflow design License renewals Inspection and review scheduling Case and violation tracking 10x common component adoption iNTEGRATIONS mobile Micro-verticals Lawson IPS CDR, CRM Water Human Resources Motion IPS Assets/Work Management Transportation/Transit EnRoute Infor Risk and Compliance analytics Business Intelligence new localizations Business Analytics Portuguese (via Assima) ION Business Vault Regulatory and Enforcement Citizen Services Public Safety Spanish (via Assima) Japanese (via Assima) French (via Assima) Hindi (via Assima) Arabic (via Assima) Industry Solutions Infor Discovery Guide | 207 Infor Public Sector—Libraries Key Information Infor Library Solutions is a comprehensive array of applications that delivers end-to-end automation to improve resource management and improve customer service. • P rovides integrated tools for managing all library operations, including circulation, cataloging, acquisitions, serials management, and reporting. • Delivers advanced statistical analysis and in-depth trend reporting for insight into how customers use the library’s collections. • C ombines a library’s website and its catalog into an interactive, personalized environment for exploring collections and services. Roadmap 2016 2015 V-EYEQ V-SMART V-INSIGHT IGUANA Version 2.0 Version 4.0 Version 4.0 Version 4.0 Collection planning tool Features span all modules: cataloging, acquisitions, circulation, reporting, search, and web New features include multiple lines chart type, single segment dashboards, conditional tables, improved support for consortium, “inspector” Digital Asset Management (DAM) Iguana data (sessions, actions, interest emails) Newsletters • P lanning: based on KPIs and budget • P erformance: what part of the collection performs/ underperforms New graphical interface: Hawaii design, better mobility and accessibility, responsive design • R ecommendations: what to purchase, remove, transfer Contact management data (incidents, actions) • A cquisitions: integrated with back-end for items purchasing Consumer-grade user experience via interface enhancements • B etter comparison features V-insight widgets Mobility, responsive design Personalized email alerts Social integration Search and accessibility improvements Better agenda feature Technical improvements • B etter performance analysis Industry Solutions Infor Discovery Guide | 208 Strategic Objectives 10x Highlights Multi-format Social Bolster Core Functionality Allows libraries to manage and showcase diverse collections through inherent system flexibility. Allows users to login via Facebook Connect, Google accounts, and Yahoo accounts. Data Storage and Indexing Mobile Allows libraries to define which elements to store, their format, what is mandatory, what to index, how to index. Provides access on the go via mobile web profile and Android app. Expand leadership globally based on nearly four decades of best practice experience with discovery solutions, statistical analysis, and integrated library systems. Provide Flexible Deployment Options Deliver SaaS solutions to establish strong competitive positioning globally in emerging segment. Expand Globalization Add localization for Latin America, Europe, the Middle East, and Asia via Local.ly. Analysis Flexible Workflows Allows libraries to use analysis to drive collection development, and understand how collections and services are used. Creates flexibility in workflows with multiple approaches and methods tailored towards a library’s specific environment. Dashboards Extensibility Enable E-content and Mobile Support full integration with thirdparty e-content providers, particularly e-books and audiobooks, while delivering additional support for mobile access. LANGUAGES Extends services by interfacing with third-party systems using industry standards and availability of APIs. Provides easy access through “pick and click” functionality and customized dashboards. Data Exports Allows export of data in standard for generating reports. Discovery Delivers an online environment that allows libraries to market services, promote collections, and engage users. Supports access to information from mobile devices. Data Manipulation Provides tools for data manipulation to create in depth analysis. Content Management English • Dutch • French • Industries Goes beyond search by integrating a library’s website, catalog, external content, and e-content within a single environment. Americas EMEA Academic • • Public • • • • Schools Special APAC • • • Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap. Industry Solutions Infor Discovery Guide | 209 10x Core features V-SMART v-iNSIGHT Iguana Integrated modules for cataloging, circulation, acquisitions, serials Delivery of key business metrics and reports Integrates library’s website and catalog Flexible metadata management, data storage, and indexing Hot lists to highlight popular works Complete content management system (CMS) Services-oriented architecture for system extensibility Web-based; application logic stored on server. No client install required Server runs on Linux, Unix, and Windows Client runs on prevalent browsers (IE, Firefox, etc.) Customizable and visually appealing user interface Comprehensive security/ user permissions Flexible period definition Sophisticated data manipulation, such as restrictions, data grouping, scoping, and filtering Visual dashboard reporting and graphing capabilities Export options to Excel, HTML, PDF, printer Comprehensive security/ user permissions Widget-based. Includes text, images, and functions Supports external content, such as mashups, RSS, Twitter integration Robust search capabilities and results display; sorting, facets, related terms, status display, full and brief records, fuzzy logic Borrower activities; current loans, loan history, payments, reservations, interests, reading lists, personal data, linked accounts Personalized; user logs in and views information based on interest areas Flexible profiles, e.g. for branches and groups Mobile, responsive design Social integration Industry Solutions Infor Discovery Guide | 210 infor.com Infor is fundamentally changing the way information is published and consumed in the enterprise, helping 70,000 customers in more than 200 countries and territories improve operations, drive growth, and quickly adapt to changes in business demands. To learn more about Infor, please visit www.infor.com. Copyright© 2015 Infor. All rights reserved. The word and design marks set forth herein are trademarks and/or registered trademarks of Infor and/or related affiliates and subsidiaries. All other trademarks listed herein are the property of their respective owners. This document is provided for informational purposes only and does not constitute a commitment to you in any way. The information, products and services described herein are subject to change at any time without notice. www.infor.com. INFDTP1383120-en-US-0315-4
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