Discovery Guide

Discovery Guide
Discovery Guide
An Overview of Infor’s Strategy
& Solution Offerings
Infor Discovery Guide | 1
Inside
05 Enterprise Release
29 Technology Platform
30 Infor Business Intelligence & Analytics
37 Infor ION
42 Infor Ming.le™
48 Infor Mongoose
53 Infor CloudSuite™
iNDUSTRY cLOUDSUITES
60 Aerospace & Defense
62 Automotive
64 Fashion
68 Food & Beverage
71 Healthcare
73 Hospitality
75 Industrial
bUSINESS cLOUDSUITES
78 Business
81 Corporate
83 HCM
Infor Discovery Guide | 2
86 Core Application
Portfolio
Enterprise Resource Planning
87 Infor CloudSuite Industrial (SyteLine)
91
LN
96
LX
100 M3
110 System21
Business Applications
139 C
ustomer & Marketing Management
143 D
ynamic Enterprise
Performance Management
148 Infor Risk and Compliance
152 Enterprise Asset Management
157 Configure Price Quote
161 Product Lifecycle Management
173 Supply Chain Management
114
VISUAL
Human Capital Management
118
XA
178 Global HR/Human Resource
Management & Talent
Management
Financial management solutions
124 Expense Management
128 Lawson
133 SunSystems
182 HR Service Delivery
184 Learning Management
187 Talent Science
189 Workforce Management
193 Industry Solutions
194 Distribution
197 Healthcare
202 Hospitality
205 Public Sector
Infor Discovery Guide | 3
“
The lightweight, easy to install
and configure Infor ION produced
a quick return on investment.”
John Vaughan
Pride Industries
Enterprise Release
Infor Discovery Guide | 4
Enterprise
Release
Faster, more collaborative,
and easier to use.
Enterprise Release
Infor Discovery Guide | 5
The Infor Technology Platform
Cloud, mobile, and science combine to help
companies operate seamlessly, automatically,
and intelligently—anywhere in the world.
The 10x release of Infor’s enterprise technology platform delivers major
enhancements across Infor’s core product lines, including expanded industry
functionality and innovative new capabilities such as social, mobile, and more
advanced analytics. These solutions work together to power industry-specific
business processes end-to-end, enabled through Infor’s purpose-built ION®
middleware platform.
New to Infor’s portfolio are industry-driven suites that offer fully integrated
sets of solutions deployed securely in the cloud. Designed to meet unique
industry needs out-of-the box, these Infor CloudSuite™ solutions enable you
to focus on your core business operations, rather than on keeping systems
operational and optimized. In partnership with Amazon® Web Services (AWS),
the Infor CloudSuite team now offers over 30 applications and suites in the
cloud, including end-to-end suites for the aerospace & defense, automotive,
industrial manufacturing, food & beverage, fashion, and hospitality industries,
with more to be released throughout 2015. In addition, two general business
management suites are also now available—Infor CloudSuite Corporate and
Infor CloudSuite Business—both with functionality to manage all back office
operations, such as financials, human resources, procurement, and more.
The result for customers is more complete solutions that are faster, more
collaborative, and easier to use.
Enterprise Release
Infor Discovery Guide | 6
Infor Momentum
Roadmap
2004
2011
2012
Founded in 2004 with a
mission of deeper industry
specialization
Infor Industry Teams
Infor 10
Hook & Loop
Expert teams assigned
by industry
Next Generation
Enterprise Suite
In-house design firm
to create beautiful user
experiences
• Common platforms for
social, mobile, analytics,
and integration
• Integration across all
products and applications
• Global capabilities
and industry-specific
functionality
2013
2014
2016
Infor 10x
Infor CloudSuite
Infor Dynamic Science Labs
Infor Xi
Social collaboration and
cloud capabilities
Industry-specific software
bundles deployed securely
in the cloud
Analytics that empower
the enterprise
Open source functionality
and mobile-first design
• Infor Ming.le™ social
collaboration platform
and SoHo user interface
• In-context capabilities
for every solution and
role-based dashboards
•C
entralized reporting,
mobility, and
analytics through
a common platform
• Support for open sources
(Postgres Plus, Linux);
single set of APIs
•C
loud service through
Amazon® Web Services
• Modern cloud with
auto-scaling for
better economics
• Infor Customer
Upgrade Program
V ision
Science-powered business
• Machine-to-machine
(M2M) solutions
• Workforce Management
for healthcare
•P
rice and performance
optimization
Enterprise Release
Infor Discovery Guide | 7
What’s New?
Expanded and enhanced solutions
Infor crm
key benefits
Your customer relationships are essential to your success. Infor CRM is an
award-winning CRM solution that delivers a complete view of customer
interactions across your sales, marketing, customer service, and support
teams, so they can collaborate effectively and respond promptly and
knowledgably to sales opportunities and customer inquiries—both in the
Get a complete
view of customer
interactions
office and in the field.
Rich customer profiles and sales productivity tools in Infor CRM help
users identify opportunities and streamline sales activities, while sales
management tools, analytics, and proactive alerts drive accurate
forecasting, informed decision-making, and effective team and territory
Identify opportunities
and respond
proactively
management. Best-practice process automation in Infor CRM accelerates
your strategic advantage by recommending and performing winning
actions that drive results.
Infor CRM is designed to deliver cost-effective, purpose-built solutions
Deploy in the cloud,
on-premise, and via
mobile applications
for the mobile world and is available in the cloud, on-premise, and via
mobile applications.
Cloudsuite
key benefits
With enhanced cloud capabilities, Infor 10x helps you navigate a
continuously shifting business environment. Say good-bye to the burdens
of an old-fashioned data center. 10x solutions are deployed on a secure
Reduce Costs
and reliable cloud infrastructure supported by the industry’s leading cloud
hosting provider—Amazon Web Services. This means you can reduce
costs, stay forever current, and scale more effectively—and enjoy the same
level of security and economies of scale as the US federal government.
Stay forever current
Your company can manage a unified system with a level of speed and
ease that was never before possible.
Scale more effectively
Enterprise Release
Infor Discovery Guide | 8
What’s New? cont’d
Expanded and enhanced solutions
key benefits
Dynamic science labs
At MIT’s Cambridge campus, Infor has assembled a team of software
luminaries with decades of expertise in identifying organizational bottlenecks
and finding innovative solutions to the toughest problems modern businesses
face. We call this team Infor Dynamic Science Labs. And their work is paying off.
Be agile, support
growth and change
Infor applications use the predictive power of science to optimize all aspects
of your business, from forecasting to operations. These solutions give you:
• A
utomatic notifications generated from company- and system-wide
monitoring, allowing employees to take action on the spot
Modernize work,
optimize processes
• D
eep analytics and business intelligence capabilities that let you turn
information into actionable insights
• Unprecedented
levels of real-time collaboration across your enterprise
Reinvent systems,
protect investments
The result? Problem solving goes from reactive to proactive; and you can
start looking forward, rather than staring in the rear-view mirror.
Infor 10x is an enterprise release that delivers major
advancements across the entire suite.
Our objectives:
Lower Total Cost
of Ownership
Deliver pre-configured
solutions and
Implementation
Accelerators that make
deployment faster
and more efficient.
Continue to invest in
platform independence,
virtualization support, and
private and public cloud
deployment options.
Enterprise Release
Specialize by Industry
Enable customers to get out
of the software business
by relying on standard
packaged software
without the need for
modifications. Empower
customers to simplify
complex processes using
industry best practices
for Industrial Machinery
& Equipment, High Tech,
Automotive, Aerospace
& Defense, Industrial,
Manufacturing, and MRO
Service providers.
Enable Adoption of
High-value Extension
Applications
Provide high value
expansion opportunities
for customers with
packaged ION-based
integrations to Sales &
Operations Planning,
Time Track, PLM,
Infor Risk and Compliance,
Expense Management,
LN Multi-Books, Treasury
Management, and
e-commerce.
Make Upgrades Seamless
Enable customers to
upgrade easily and
efficiently through
predefined content packs,
cloud, or phased upgrades
and mobile applications.
Offer industry-specific
CloudSuites tailored to
meet companies’ end-toend business processes—
because no two clouds
should be alike.
Infor Discovery Guide | 9
Solution Map
Soho USER EXPERIENCE
• Infor Ming.le: Social Business
• Analytics: In-context business intelligence
micro-vertical suites
M a nufac turing
Financials
Budget, Planning
& Consolidation
H e a lth c a re
Pu b li c S e c tor
Expense
Management
Learning
Management
HR & Payroll
HR Shared
Services
Governance, Risk
& Compliance
Talent
Management
Procurement
Workforce
Scheduling
Time &
Attendance
E-commerce
Inbound/
Outbound
Marketing
D istri b ution
H os p ita lity
Marketing
Resource
Management
Asset
Management &
Sustainability
Warehouse &
Transportation
Management
Sales CRM
Product Lifecycle
Management
Supply Chain
Management
Product
Configuration
Management
Social S&OP
Service
Management
TECHNOLOGY
• Local.ly Cloud based localizations—Tax reporting,
accounting, bank messages
• ION Integration, Workflow, Alerts, Business Vault,
Business Intelligence
• Mongoose Rapid application development
• C
loudSuite Hybrid, SaaS, Sky Vault
Infor 10x Technology Platform
10x Core Features
Achieves major advancements in
Infor’s emerging technology platform,
particularly in the areas of core ION
integration, enterprise collaboration
with Infor Ming.le, the mobile
development platform, and Infor
Analytics, which includes the Business
Vault, Reporting, and pervasive
business intelligence content.
Major investments have been made
in each application to achieve new
features that support microvertical
business processes in focus
industries, performance and scalability
enhancements, and packaged content
to reduce deployment complexity and
total cost of ownership.
Enterprise Release
10x Common Component Adoption
All major Infor applications feature a
reinvented user experience through
HTML5 and the Infor Ming.le
collaboration platform, pervasive
and in-context analytics embedded
throughout workflows, mobileenabled workflows, packaged
integration via ION to high value
extension applications, and expanded
globalization via Local.ly.
Infor Discovery Guide | 10
Analyst Validation
Research from prominent industry analysts is abuzz with talk of Infor 10x technology, which is easily
available through the Infor Upgrade Program. Read below for a sampling of expert opinions.
“
The ‘10x user experience strategy’ allows users to get
stuff done faster with fewer screens and clicks for better
comprehension, action and results.”
Ralph Rio
ARC Advisory Group
“
Infor's commitment to an open source stack is another
key piece of its strategy to disrupt its main competitors
(SAP, Oracle), reducing and challenging their steady
technology license streams.”
Infor runs CloudSuite on AWS — Inflection Point or hot air balloon?
Holger Mueller, Vice President and Principal Analyst, Constellation Research, Inc.
Enterprise Release
Infor Discovery Guide | 11
Analyst Validation cont’d
“
SaaS adoption has been strong among medium and small
size organizations. Expectations are that this will extend
to larger enterprises. Infor’s CloudSuite fits this trend for a
lower initial acquisition cost with a proven infrastructure for
high security and reliability.”
Ralph Rio
ARC Advisory Group
“
…they have some of the most amazing UI I have seen
for Enterprise Software in many years if not ever. Mobile,
desktop, tablet — all well covered and retaining the main
attributes of the interfaces. The ability to build and modify
interfaces easily also supports the move to adopt mobile
as the leading platform by most organizations. All in all,
definitely a key differentiator for them if not the best.”
thinkJar
“Infor, The Teenager,” Esteban Kolsky
Enterprise Release
Infor Discovery Guide | 12
Beauty as a
core competency
Hook & Loop is the internal creative development group of Infor. Part product
R&D, part creative lab, Hook & Loop is an energetic think tank where creative
curiosity becomes business reality.
Composed of more than 80 talented creatives—including designers, writers,
developers, and filmmakers, all experts in the art of creative problem solving—
Hook & Loop works closely with Infor developers and product managers around
the world to create innovative product experiences.
Our team helps Infor communicate its brand vision—delivering intuitive,
responsive, and elegant user experience designs that offer experiences people
love. We’re fueled by the same start up energy that has powered the company’s
recent growth and are driven to solve problems and deliver results.
Enterprise Release
Infor Discovery Guide | 13
Focus on experiences
“
For too long, business software has been
about features and functions. We want to
create human experiences—to speak to
people on their terms.”
Marc Scibelli
Chief Creative Officer, Infor
As Infor moves forward, the need to design and deliver pleasurable and
meaningful experience becomes more and more important. The future lies
not in the fundamentals of technology or the basics of what is expected from
enterprise software—but rather in what is unexpected. We’ve shifted the focus
from “look and feel” to concentrating on a holistic, fully-integrated experience.
To accomplish that, we begin at the end. We start with the user. We observe,
ask questions, and wonder “What if?” With a deep understanding of what the
user needs and how he or she works, we create solutions that transcend useful,
reliable, and convenient to become pleasurable, meaningful, and beautiful.
Enterprise Release
Infor Discovery Guide | 14
Highlights Technology
Description
10x highlights
Business Intelligence
Business Intelligence tools platform
for dashboards, interactive analysis,
reporting, and performance
management applications.
Web visualization extensions,
embedded Q & A, and data links
for improved ad hoc reporting,
cell background images,
dashboard tab
Analytics
Pre-packaged role and industry-based
analytics that enable users across
your business to easily monitor and
analyze performance.
• N
ew business analytics
domain—Procurement
Powered by Infor BI
Infor Analytics offers a unique, multipurpose web front-end, as well as
mobile capabilities that put information
at your fingertips.
• Infor M3 Analytics using Infor BI
• Infor Lawson Analytics using
Infor BI
• Infor Lawson Analytics for
Healthcare using Infor BI
• Infor HCM Analytics using Infor BI
• Infor BI for Infor CloudSuite
Industrial (SyteLine)
• Infor CloudSuites—Industry
Analytic Packs
ION Business Vault
Store, manage, and transform enterprise
data for use in reporting, analytics, and
performance management.
Analytic modeler for defining
and building OLAP cubes, data
warehouse designer
Enterprise Search
Similar to popular Internet search
engines, Enterprise Search is designed
to help you search and find relevant
information securely, and in seconds.
Search the Infor ION Business
Vault data store, adaptive search,
predictive search, spot light
visualizations, recent and
favorite searches
Enterprise Release
Infor Discovery Guide | 15
Highlights Technology cont’d
Description
10x highlights
Infor Ming.le
Business collaboration and user
experience platform.
Team-based Homepages,
non-SharePoint portal option,
Social Search, mobile
ION
Integration, business process
optimization, and alerting framework.
Service Flows: ION as
a Web Service:
• U
se ION as the single entry
point for web services
• Invoke SOAP web services
from ION
• Invoke ION services through
SOAP or REST
ION Cloud Connector v2.0:
• B
uilt using Amazon SQS and
S3 technologies
• Highly scalable and reliable
Mongoose
Application development framework and
platform as a service (PaaS).
• N
ative Postgres and Oracle Support
• Outrigger to DB2
• Outrigger to PROGRESS
• ION Import Wizard
• A
ctive tiles—ability to add,
update, and delete within
• Design abilities in the browser Reporting
Enterprise Release
Platform for operational reporting over
transactional application data. Leverage
reports for ION Business Vault along
with tools to create custom reports.
Delivered reports for Accounts
Payable, Accounts Receivable,
Projects, Warehouse, Production,
Sales, and Automotive. Push
reporting available for some Infor
applications.
Infor Discovery Guide | 16
Highlights CloudSuite
Redefining cloud for the enterprise
Industry
Enterprise
Description
10x highlights
Industry-specific solution suites, fully
integrated and deployed securely in
the cloud, provide functional depth
and flexibility.
• Industry solution suites
backed by decades of
practical application
• C
ontinuous enhancement with
the latest innovations
• M
obile access and social
collaboration tools
• Industry-driven performance
management, business analytics,
and reporting dashboards
Secure Hosting
Hosting by Amazon Web Services (AWS)
puts enterprise data in one of the most
secure cloud environments available
today, while also delivering the highest
performance standards.
• A
pplication security: Vulnerability
and penetration testing
• N
etwork security: Layered
defense architecture and thirdparty interception protection
• C
ompliance policies: ISO/IEC
27001 compliance and regulatory
compliance as needed (HIPPA,
SOX, etc.)
• P
hysical security: Biometricprotected data centers and
physical intrusion detection
• M
onitoring: Encryption using
mechanisms like TLS/SSL, PGP
and secure FTP
Reliable
Performance
Guaranteed levels of server availability
and system up-time that are both difficult
and costly to replicate with internal
resources. Complete management of all
hardware, licenses, and upgrades.
• 9
9.5% guaranteed server
availability, 24/7/365
(99.9% historically)
• S
ervice level agreements
covering application uptime
• S
ecure connectivity with
encrypted Internet traffic
and server access
• O
ff-site data centers containing
redundant energy, networking,
and hardware that include
backup generators, UPS, PDUs,
HVAC, firewalls, load balancers,
N++ server farms, clustered
servers and storage, and double
parity RAID
Enterprise Release
Infor Discovery Guide | 17
Highlights CloudSuite cont’d
Flexible Deployment
Options
Description
10x highlights
Deployment options for optimum
control. CloudSuites can be deployed
in the cloud, on-premise, or a hybrid
of both, and scale server capacity
as needed.
• F
ull service support
including updates, upgrades
and IT operations
• S
wift, unlimited incident response
prioritized by severity
• P
hone access and 24x7
online support
• O
ptional services include critical
incident support, administration
services, and dedicated customer
service management
CloudSuite
Aerospace &
Defense
Infor CloudSuite Aerospace & Defense
offers agility and visibility into every
facet of the enterprise—from handling
complex value chains and fast-paced
program launches to shortening cycle
times and managing MRO service
operations easily—all within a secure
infrastructure built specifically for
aerospace & defense.
• S
hop-floor scheduling and lean
production tools
• C
ompliance with OEM and other
complex regulations
• R
aw materials sourcing for
lower costs
• S
cheduling for all processes,
MMOG requirements
• S
upport for engineer-to-order
(ETO) and service parts
CloudSuite
Automotive
Infor CloudSuite Automotive provides
comprehensive, end-to-end functionality,
including support for 3-D printing,
supply chain collaboration, and quality
management for complex parts to help
customers compete effectively, meet
aggressive customer demands, increase
high-volume productivity, and simplify
compliance with TS16949.
• Advanced procurement tools
• F
aster product delivery across the
supply chain
• S
ophisticated design,engineering,
and development tools
• P
roduct configuration for
customization, quoting, and
engineering tasks
• H
igh-volume production
management
CloudSuite
Business
CloudSuite Business delivers an
integrated ERP solution for small- to
mid-sized businesses that provides
deep visibility into all areas of the
enterprise, from financials and human
resources to supply chain, sales,
projects, and customer relationship
management. Easy-to-use collaboration
and analytic tools help users make
better decisions faster.
• B
udgeting, forecasting,
financial consolidation, and
strategic planning
• Integrated, end-to-end HR,
payroll, benefits, and ESS, with
alerts and reports
• P
rocurement, requisition center,
and sourcing
• B
I tools to synchronize
siloed information
• U
p to 50% faster campaign
creation and execution
Enterprise Release
Infor Discovery Guide | 18
Highlights CloudSuite cont’d
CloudSuite
Corporate
Description
10x highlights
Modernize your business with
CloudSuite Corporate, a next-generation
back office system built specifically
for Tier 1 companies. CloudSuite
Corporate powers financials, supply
chain, human capital management,
sales, and customer relations, while
reducing IT overhead, streamlining
acquisition integration, and providing full
performance visibility across entities.
• C
ash and treasury
management with invoice
automation and reconciliation
• C
omprehensive supplier
management, including
requisition center and sourcing
• R
eal-time view of enterprise-wide
performance
• M
anagement of employeeinitiated expenditures
and revenue
• T
alent acquisition and succession
planning tools
CloudSuite Fashion
CloudSuite Fashion provides modern
software with pre-configured fashion
best practices to manage both style and
non-style products in the same system.
It connects internal teams, suppliers,
production staff, and customers for
visibility across every aspect of the value
chain, all within a secure infrastructure
built for fashion.
• D
esign, development, and
merchandising of collections
and styles
• W
arehouse management with
efficient same day pick, pack, and
ship capabilities
• S
chedule, manufacture, and
report on pieces produced,
materials, and labor, or plan and
manage cut, make, trim (CMT)
• A
ccurate buy, production, and
distribution plans with global
inventory visibility
CloudSuite
Food &
Beverage
Enterprise Release
Infor CloudSuite Food & Beverage is a
complete end-to-end solution for Food &
Beverage manufacturers to manage all
their critical processes—all within a reliable
and secure infrastructure. Industry-rich
functionality is delivered in the cloud with
hassle-free ownership and security that
follows best practice protocols. CloudSuite
Food & Beverage contains core
functionality with options to add additional
functions as F&B businesses grow and
become more complex.
• F
orecasting and demand
planning down-to-the-minute
• S
helf-life and seasonality
management
• R
aw materials and ingredient
inventory visibility
• Recipe and least cost formulation
• Integrated quality management
and label compliance
Infor Discovery Guide | 19
Highlights CloudSuite cont’d
CloudSuite
Healthcare
Description
10x highlights
CloudSuite Healthcare delivers visibility
and management of vital resources
in every facet of your organization—
people, supplies, clinical data, and
financial assets, all within a secure
infrastructure built specifically for
community hospitals, integrated delivery
networks, academic medical centers,
children’s hospitals, long-term care
facilities, sub-acute care, outpatient
clinics, and payers.
• T
ake control of financial
operations to control costs and
manage margins
• F
ully automate the
procure-to-pay process
• M
onitor key business-specific
performance indicators
• A
chieve a greater return on your
workforce investment
• Take control of your assets
• Improve performance with
actionable tools
CloudSuite
Hospitality
CloudSuite Hospitality is built to
meet the needs of hotel, gaming,
and entertainment companies with
proven capabilities in key areas such
as revenue optimization, property
management, asset management and
sustainability, business intelligence,
social business collaboration, and
mobility, all delivered within a secure,
integrated framework.
• Q
uickly respond to and exceed
guest expectations
• V
iew lifetime value of a guest
from the reservation or
check-in screen
• M
aximize yield and profit, while
controlling costs
• E
xpedite service delivery through
mobile access
•
Gain visibility and access to
actionable data across your portfolio
CloudSuite
Industrial
CloudSuite Industrial offers robust
ERP and configuration functions,
industry-leading security, and mobile
capabilities with tailored functionality and
comprehensive management tools for
shop floor scheduling and lean production
to increase efficiency across all MTO and
ETO operations, within an infrastructure
built specifically for manufacturing.
• Compliance with complex regulations
• Detailed transaction tracking
• C
ustomized views for front-line users,
managers, and executives
• A
dvanced procurement tools and
product lifecycle management for
faster launches
• S
upport for engineer-to-order (ETO)
and service parts
• High-volume production management
Enterprise Release
Infor Discovery Guide | 20
Highlights Enterprise Resource Planning
Description
10x highlights
CloudSuite Industrial
(SyteLine)
A robust ERP solution that delivers
manufacturing best practices and
highly efficient process flows to help
manufacturers improve productivity.
Social, mobile, and SoHo User
Experience, single instance multisite, automotive suppliers, Reseller
Portal, Business Intelligence,
Molding Industry Pack, Printing
& Packaging Industry Pack, Infor
Factory Track: Warehouse Mobility,
Time Track, and Shop Track
LN
The most powerful and comprehensive
system available for managing
the demands of complex global
manufacturing and project or service
oriented businesses with global supply
chains. Multi-site, multi-currency, and
multi-language capabilities.
Infor Ming.le, Infor ION, HTML5
user experience, Business
Intelligence, and related industry
specific analytical content,
Industrial Manufacturing, High Tech
& Electronics, Automotive, and
Aerospace & Defense (A&D) industry
enhancements including compliance
for US defense contractors
M3
A multi-lingual, multi-company, multi-site
solution for companies that make, move,
or maintain products.
New software delivery model,
Infor Ming.le enabled, HTML5
client multi-browser, further ION
integrations, web-based mashups, localizations, equipment
dealer platform, Fresh Food
Planner, new PLM for Fashion, new
Quality Management module, M3
Report Manager, M3 Customer
Lifecycle Management, plus more
than 1,000 enhancements over
our last major release, including
100 for companies that operate
internationally
VISUAL
A powerful ERP solution for
complex manufacturers, utilizing
Lean and Theory of Constraint
methodologies, with graphical
representations of production orders
and schedules to help dramatically
improve business performance.
SoHo User Experience, newly
designed browser-based Quality
Management, Business Analytics,
expanded ION BODs and solution
integrations, multi-entity, and multisite in a single database, expanded
Lean scheduling, RMA evaluation
Enterprise Release
Infor Discovery Guide | 21
Highlights System i
Description
10x highlights
LX
A comprehensive manufacturing
system that covers various
manufacturing methods, and offers
scalability, reliability, and low total
cost of ownership.
Social, mobile, and SoHo User
Experience, Infor Business
Analytics, Infor Reporting,
Inforce, EGLi, EAM, Infor Ming.le,
Road Warrior, Feature Pack
release, e-commerce
System21
The most complete ERP system on
the IBM System i platform for optimizing
complex mixed-mode manufacturing
and distribution.
Social, mobile, and SoHo
User Experience, Infor Ming.le,
e-Commerce/Infor Rhythm, Infor
Operational Reporting, Infor BI,
Supply Chain Execution, Inforce, Road
Warrior, ActivityDeck, d/EPM
XA
The deepest, most comprehensive and
secure ERP product on the market today
for discrete manufacturers.
Social, mobile, and SoHo User
Experience, Motion, ActivityDeck,
Road Warrior, Infor BI/Reporting
with BAMF, global transaction
execution, Master Data
Management, Supply Chain
Execution, Product Lifecycle
Management, Inforce, Product
Configuration Management,
d/EPM, F9
Enterprise Release
Infor Discovery Guide | 22
Highlights Financial Management Solutions
Description
10x highlights
Expense
Management
Integrated suite of applications that
provide easy collection, management,
and comprehensive control over
employee-initiated time accrual and
corporate spending.
Best in class SoHo User Experience,
T&E Budget Controls, T&E Budget
Reports, Infor Ming.le adoption,
HTML System Admin conversion
with Admin wizards, iPhone/iPad/
Android native updates, Excel import
for Timesheets and Expense Reports,
mileage logs for Healthcare, create
Expense Reports directly from credit
card list, VAT, and Per Diem
Admin redesign
Lawson
Comprehensive suite of integrated
financial and supply chain applications
that provides highly scalable solutions
with multiple deployment choices.
Includes turn-key analytics and
reporting, along with packaged
contextual solutions for the global
service sector.
New Office of Finance applications
that will extend the world of
finance to include cash and
treasury management, AP invoice
automation, close management,
and reconciliation management.
Additional localizations include:
Germany, Sweden, Brazil, UK,
Denmark, Qatar, and Spain, plus
more in the Nordics, Baltics, EMEA,
and Latin America. Additional options
for open stack deployments
SunSystems
Integrated financial management,
purchasing, inventory, and sales
management solutions. Ideal for growing
organizations or multi-site subsidiaries
of global enterprises. Capture critical
analysis, support strategic decisions, and
meet local and regulatory requirements.
Transcend borders with real-time reports,
BI, and Analytics—anytime, anywhere, on
any device.
SoHo User Experience, social,
mobile, analytics, and new cloud
offerings; New Hindi and Arabic
translations (including right-to-left,
Hijri calendar); new expanded
analysis; new Enterprise Data
Management; propagate Master
Data from Head Office to subsidiary
Business Units; Unicode enablement
of Business Unit database; mixed
character sets; additional ION BODs
for publishing and consumption of
data across the enterprise
Enterprise Release
Infor Discovery Guide | 23
Highlights Business Applications
Description
10x highlights
Customer
and Marketing
Management
CRM and Marketing solutions that
combine integrated marketing resource
management, marketing, sales, service,
and lead management to enhance
customer engagement, loyalty,
and profitability.
Infor SoHo User Experience,
redesigned reports and
charts, big data, expansion
for Infor Ming.le, cloud
deployment, additional
customer-requested features
Dynamic Enterprise
Performance
Management (d/EPM)
An integrated suite of financial
performance management applications,
packaged analytics, and compliance
tools that operate across the complex
web of enterprise systems to deliver a
real-time, single version of the truth.
New cash flow, allocations, and
forecasting modules, IFRS notes
for financial consolidations
Infor Risk and
Compliance
A comprehensive, powerful suite of
tools to help organizations reduce risk,
automate compliance obligations, and
eliminate waste.
Procure-to-Pay, Order-to-Cash,
Inventory and General Ledger
Insights for ION, Payroll Insight for
Lawson, Access Manager for Lawson,
Mobile Continuous Monitoring, and
vertical market enhancements
EAM
The most configurable enterprisegrade asset management solution
for improving capital asset
management in ways that increase
reliability, enhance predictive
maintenance, ensure regulatory
compliance, reduce energy usage,
and support sustainability initiatives.
PAS-55, Mass Transit Edition I, EAM
web part, Infor BI, Dashboard, Infor
Motion II, HTML 5 x-browser, ZDU,
Lockout and Tagout (LOTO)
Configure Price
Quote (CPQ)
A complete configure-price-quote
application that provides discrete
manufacturers and distributors with
an intuitive, fast, accurate, and
complete process to increase sales,
decrease costs, and differentiate
their brand in the marketplace.
Omni-channels sales
management, personalized user
experience, flexible web
application development platform,
cloud deployment, new ION
integrations to extension apps,
mobile interface, expanded
languages and localizations
Enterprise Release
Infor Discovery Guide | 24
Highlights Business Applications cont’d
Description
10x highlights
PLM Accelerate
A full featured, highly scalable, flexible
and secure PLM solution for discrete
manufacturers that unites the entire
product life cycle for a single view of
the truth.
ION integration connectors for
LN and Infor CloudSuite Industrial
(SyteLine), component engineering,
Infor Ming.le, variants and options
enhancements, WIN8 Mobile App,
SoHo User Experience
PLM Discrete
A CAD-neutral product life cycle
management solution integrated with
Infor ERP that streamlines product
development and management
processes for discrete manufacturers.
Single view for documents and
drawings; CAD integration:
Draftsight, CADWorx, Cabinet
Vision. Pre-packaged ERP
configuration, ERP integration with
XA, ERP integration enhancements
Optiva
A best-of-breed product life cycle
management solution for process
manufacturers that accelerates
product development, minimizes
production costs, and helps ensure
regulatory compliance.
Cloud enabled, second generation
user interface, shared document
management platform, enhanced
formula management capabilities,
GS1, audit and compliance
enhancements, enhanced
collaboration with suppliers and
customers, deeper ION integration
Integrated Business
Planning/Sales &
Operations Planning
A best-in-class social sales and
operations planning solution, tying
together the operational plan with the
strategic business plan to provide a
holistic view of demand, supply, and
financial information, allowing companies
to immediately see the impact of their
decisions and truly plan for profit.
Infor SoHo User Experience, incontext business intelligence, Infor
Ming.le integration, standard S&OP
templates, dashboards, and
KPIs, reporting
Supply Chain
Execution
Combines warehouse management,
transportation execution, labor
management, and 3PL billing in a single,
unified solution, minimizing cost and
fulfillment times by optimizing warehouse
inventory, space, equipment, and labor.
Cloud deployment, capabilities for
omni-channel/online e-commerce
fulfillment, slotting functionality,
ION events, ERP integration: Infor
CloudSuite Industrial (SyteLine),
and XA
Enterprise Release
Infor Discovery Guide | 25
Highlights HCM
Global HR
Description
10x highlights
A single system that can handle all
the details of HR administration, from
time and attendance to benefits
administration. With all those tasks taken
care of, your time will be freed up to
focus on more strategic activities.
• Person system of record
• Competency framework
• Position budgeting
• Health and safety
• Employee relations
• Human resources
Talent Management
The tools you need to align employee
goals with business objectives. You’ll
be able to recognize, retain, and reward
top performers and provide strategic
learning and development opportunities
to create workforce agility and
competitive advantage.
• Compensation
• Goal management
• Development planning
• Performance management
• Succession management
• Talent acquisition
Talent Science
Workforce
Management
Enterprise Release
Behavioral insights to help you target
ideal candidates based on your
specific KPIs. By using Talent Science’s
predictive model, you’ll be able to
select, retain, and develop the right
talent across the entire employee
life cycle.
• Candidate assessment
A data science driven solution to help
your company control labor costs, while
maintaining productivity, customer
service levels, and compliance. Create
and sustain alignment between
employee activities and business
strategy with detailed time tracking and
reporting functionality.
• Time and attendance
• Performance profiles
• Candidate reports
• Candidate workflow
• Absence management
• Scheduling
• Planning and budgeting
• Task management
• Performance management
Infor Discovery Guide | 26
Highlights HCM cont’d
Learning
Management
Description
10x highlights
A course management and content
authoring solution to help you deliver
cost-effective training to develop your
people. Transfer knowledge faster and
move your company from competence
to performance with rich training that’s
accessible from anywhere.
• Full-service Learning Portal
• Content management
• Certification
• Mobile learning
• Social learning
• Reporting and analytics
HR Service Delivery
Provide efficient HR support services,
serving a higher volume of inquiries
with fewer resources and less expense.
Employees are empowered to manage
routine transactions and find answers in
a convenient and secure environment.
• Employee Self-Service Portal
• Knowledgebase
• Case management
• Total Rewards
• Onboarding
• Offboarding
HCM Analytics
Enterprise Release
Make better decisions by providing
key strategic and tactical information
to senior executives, HR leaders, and
line managers.
• Reporting
• Business Intelligence/Dashboards
• HCM Analytics for Healthcare
Infor Discovery Guide | 27
“
I have a thousand ideas going through
my head on ways that we could
possibly make use of ION to leverage
the data inside our applications.”
Mike Johnson
Caldrea Company
Technology Platform
Infor Discovery Guide | 28
Technology
Platform
IN THIS SECTION
30 Infor Business
Intelligence & Analytics
37 Infor ION
42 Infor Ming.le
48 Infor Mongoose
Technology Platform
Infor Discovery Guide | 29
Infor Business
Intelligence and
Analytics
raw data to competitive advantage
Increase
visibility into
business
Technology Platform
Make BI
pervasive,
relevant
Make data
consumable,
actionable
Infor Discovery Guide | 30
Infor Business Intelligence (BI) is a unique platform
that takes traditional BI to the next level.
It combines BI capabilities for organization-wide information publishing with
innovative components for self-service dashboard creation, governed data discovery,
predictive analytics, planning and data entry into a single integrated suite. Infor BI
is the platform for Infor d/EPM, Infor Analytics, and individual solutions for BI and
Performance Management.
Technology Platform
Infor Discovery Guide | 31
Infor Business Intelligence
Key Information
Infor BI provides all business intelligence and
performance management capabilities in a fully
integrated platform that can be configured easily by
business users. Customers can access, filter, analyze,
and publish information throughout the organization
and display it in personalized dashboards—anytime,
anywhere. The platform provides full mobile support
for all functionality, including predictive analytics, data
entry, and planning.
With Infor BI, customers get a fully configurable
environment to create a solution that fits their needs
for any financial or operational data topic. Infor
leverages these capabilities to deliver predefined
content solutions—Infor Analytics—and Infor d/EPM
applications that are based on the technology of the
Infor BI platform, creating a truly integrated set of
solutions on a single technology platform.
Strategic Objectives
Deliver A Modern User Experience
Enable Integration
Provide Flexible Deployment Options
Deliver a cutting edge platform for
report and application design, data
visualization, usability, and scalability
powered
by the latest in user
experience capabilities, mobility,
and collaboration.
Continue to provide an integrated user
experience for BI and performance
management functionality that
seamlessly interacts with other Infor
technology components.
Provide cloud offerings and
on-premise deployment options
that work seamlessly and efficiently.
Technology Platform
Infor Discovery Guide | 32
benefits
STRATEGIC CAPABILITIES
Personalized and Seamless Experience
Self Service BI for web, desktop,
and mobile for business users
Users create personal and departmental
content that can be viewed in the office
or on a mobile device while on the go.
Designed for individual application
building for BICCs (Business
Intelligence Competency Centers)
Powerful in-memory analytics
Connectors for Infor ION and
Applications, SAP BW, and
Microsoft Analysis Services
SoHo User Experience
BI For Non-BI People
No need for deep technical
understanding of BI systems required.
Self-service and wizard driven UI’s make
everyone a BI user.
Infor Ming.le and Microsoft Office
integrations
Roadmap
Interaction and Communication
Content can be shared trough Infor
Ming.le and BI can become a valuable
source of information throughout the
whole organization.
2014
2015
• Improved dashboard interactions
• Multi-tenant readiness
• N
ew graphical capabilities
• New visualization capabilities
One Flexible Solution for all
BI Purposes
• R
elational reporting enhancements
• Native relational reporting mobile app
• In-memory Grid capacity enlargement
• Off-line mobility
• N
ew languages
• Attribute hierarchies
• S
implified licensing
• Continuous performance
improvements
Scales from small to large applications
and offers reporting, planning,
advanced analytics, and self-service
capabilities on the same platform.
Compatible With Multiple
Deployment Methods
Solutions can be deployed on-premise,
in hosted environments and in
the cloud.
Integration with Operational System
Drill through to operational systems and
data to better understand causes, their
effects, and to make better decisions.
• N
ew iPhone support
• FISMA and 508
• A
dditional database support
ERP INTEGRATION
Infor BI is generally available for any Infor business application; many of these
applications provide out of the box analytical content for the Infor BI platform—see
Infor Analytics. Infor BI also connects to databases and applications from other
vendors like SAP or Oracle.
In-memory Engine at the Core
A sophisticated in-memory engine at the
center of BI that handles both large and
complex queries at high performance
Language Support
The Infor BI user interfaces are available in the following languages:
INDUSTRIES
Infor BI can generally be applied in any
industry. Infor provides predefined Infor
Analytics content for its major industries.
Technology Platform
Czech
•
Norwegian
•
Danish
•
Polish
•
Dutch
•
Portuguese (Brazil)
•
English
•
Russian
•
French
•
Simplified Chinese
•
German
•
Spanish
•
Italian
•
Swedish
•
Japanese
•
Additionally, any other application language can be set up and maintained
individually by the customers.
Infor Discovery Guide | 33
Infor’s Analytics solutions make it easy to find
the information you need to understand your
business and allow information to find you.
You can have personalized information delivered to you—at your desktop or
through a mobile device—to alert you of potential problems and help in daily
decision making.
Your employees will be able to make better decisions and have automatic
access to business intelligence as a routine part of their jobs.
Technology Platform
Infor Discovery Guide | 34
Infor Analytics
Key Information
With Infor Analytics, customers can access, filter,
analyze, and publish information throughout the
organization—anytime, anywhere. The Infor BI
platform provides the robust capabilities that
business users need.
• A
llows users to create personalized dashboards and
reports, taking advantage of a variety of chart options.
• P
rovides access to role-based dashboards, reports,
and industry specific KPIs to boost productivity.
• P
rovides full mobile support and the ability for business
users to change the way data is represented so it makes
the most sense to them, without help from IT.
Roadmap
Strategic Objectives
2014
2015
10x
Xi
New Business Analytics
domain—Procurement
Additional CloudSuite
Industry Analytic packs
Infor M3 Analytics using
Infor BI
Additional Value
Engineering KPIs
Infor Lawson Analytics and
Analytics for Healthcare
using Infor BI
Additional business
domains
Infor BI for Infor CloudSuite
Industrial (SyteLine)
Additional micro-vertical
industry content
Additional in-context BI
Deliver a Modern User Experience
Provide a cutting edge platform for report design, data
visualization, usability, and scalability powered by the latest
in user experience capabilities, mobility, and collaboration.
Power Industry Suites
Build high value industry analytic content and related
workflows for focus industries and micro-verticals, infusing
workflows with pervasive, seamless, in-context business
intelligence based on the Infor BI platform.
Enable Flexible Deployment
Provide cloud and on-premise deployment options that work
seamlessly and efficiently.
CloudSuite—Industry
Analytic Packs
Technology Platform
Infor Discovery Guide | 35
10x Highlights
Infor M3 Analytics using Infor BI
M3 Analytics is built from a rich
repository of KPIs and metrics and these
can be employed to further evolve and
customize your analytics solution to
meet your specific needs. M3 Analytics
content covers multiple business
domains including Sales, Finance,
Purchasing, Production, Warehousing,
and Equipment.
Lawson Analytics using Infor BI
With Infor Lawson Project Accounting
Analytics, your organization can access
and share the project information many
top organizations have found to be
critical in building a lean business.
Infor Lawson Supply Chain Analytics
deliver critical supply chain KPIs,
measures, and views related to
requisitioning, spend, inventory, and
buyer/supplier performance help you
run a more efficient and cost-effective
supply chain operation.
Infor Healthcare Financial Management
Analytics isolates key data to help
reveal patterns and trends and provide
decision support to help improve
financial management.
Infor Business Analytics
Infor Business Analytics includes a robust
industry data model and KPIs, combined
with standard reporting and role-based
analytic dashboards for foundational
domains such as Sales, Production,
Finance, and Procurement. The current
offering is integrated with LN, LX, XA,
System21, A+, and Distribution SX.e.
Industries
Americas
EMEA
APAC
Aerospace & Defense
•
•
•
Automotive
•
•
•
Chemicals & Life Sciences
•
•
•
Distribution
•
•
•
Equipment
•
•
•
Fashion
•
•
•
Financial Industries
•
•
•
Food & Beverage
•
•
•
Healthcare
•
•
•
High Tech & Electronics
•
•
•
Hospitality
•
•
•
Infor Lawson Analytics for Healthcare
Industrial Manufacturing
•
•
•
Built for healthcare organizations
by healthcare experts, Infor Lawson
Healthcare Supply Chain Analytics
reflects a deep knowledge of your
industry and the near optimal business
processes that help ensure the delivery
of quality patient care. You’ll get the
supply chain data you need to evaluate
processes and reveal opportunities for
enhancing efficiencies.
Public Sector
•
•
•
With Infor Lawson Financial
Management Analytics, your
organization can access and share
the financial information many top
organizations have found to be vital to
economic viability.
Infor HCM Analytics for Healthcare
With Infor HCM Analytics for Healthcare,
you can help your medical organization
gain insight into labor costs and
productivity, plan for fluctuating staffing
needs, and manage overtime, agency,
and staffing costs
Technology Platform
Note: This information represents the
current state of product readiness
vs. the desired or planned future
capabilities in the roadmap.
Infor Discovery Guide | 36
Infor ION
POWERFUL MIDDLEWARE TO
UNIFY YOUR SYSTEMS
Integrate
systems
seamlessly
Technology Platform
Make data
available and
consumable
Reinvent
enterprise
processes
Infor Discovery Guide | 37
Infor’s ION® technology lets you easily
integrate both Infor and non-Infor systems,
so your applications can talk to each
other without complex integrations or
customizations.
ION also uses a loosely-coupled architecture that allows you to upgrade one
system—or even have it go down—without impacting the others. Think of it like
the Internet. If one application goes down, the Internet doesn’t go down with it.
It’s the same with Infor ION.
With the release of Infor 10x, ION now delivers new levels of scalability,
so you can meet any requirement for system up-time and availability.
Technology Platform
Infor Discovery Guide | 38
Infor ION
Key Information
Infor ION enables intelligent business operations
by simplifying integration between disparate
systems, while combining contextual business
intelligence, common reporting and analysis,
streamlined workflow, and business monitoring
in a single, consistent architecture.
• E
mbraces open, non-proprietary standards like OAGIS
(industry standard XML format) to ensure that both Infor and
non-Infor applications can talk to each other in the same
common language.
• P
rovides key capabilities in the areas of exception
management through rules-based monitoring and unified
logging and error reporting, and delivers alerts to any
business user on their desktop or their mobile device.
• P
rovides role-based access and intuitive modeling
tools to ensure business users can build event
monitors and workflows, as well as modify business
processes, as needed.
Roadmap
fe b 2 0 1 5
M ay 2 0 1 4
nov 2 0 1 4
JA N 2 0 1 5
10x
10x
10x
11.1 Feature Pack 1
11.1 Feature Pack 2
ION 11.1 Cloud Edition
ION 10x 11.1 Feature Pack 3
• ION Desk SAML support
• ION Connect
enhancements
• Cloud-based
ION Connect
• Technology updates
• ION Mapper
enhancements
• Cloud-based
ION Process
• Citrix XenServer
• Enhanced drill-backs
• Multi-tenant ION
• Functional enhancements
• Support
for MS
CRM 2013
• ION Workflow
enhancements
• D
ata purge
Technology Platform
• SQL Server 2014
• S
upport hybrid
integrations
Infor Discovery Guide | 39
10x Highlights
Industries
Americas
EMEA
APAC
Aerospace & Defense
•
•
•
Automotive
•
•
•
Chemicals & Life Sciences
•
•
•
Distribution
•
•
•
Equipment
•
•
•
Fashion
•
•
•
Financial Industries
•
•
•
Food & Beverage
•
•
•
Healthcare
•
•
•
High Tech & Electronics
•
•
•
Hospitality
•
•
•
Industrial Manufacturing
•
•
•
Public Sector
•
•
•
ION Grid Enablement
Provides scaling, high availability, load
balancing, and disaster recovery.
Role-based ION Desk
Provides consumer-grade user
experience for system administrators
and other end-users of the business
process platform.
Business Connectors
Enables connection with Oracle
enterprise business solutions via
packaged integration to Infor extension
business applications, such as EAM.
Connector to EDI Hubs
Enables fast, efficient integration
between Infor business applications and
legacy EDI infrastructures for exchanging
data and orders with suppliers.
ION OneView
Provides the ability to view the full
life cycle of business documents to
create more robust business process
orchestration.
Note: This information represents the
current state of product readiness
vs. the desired or planned future
capabilities in the roadmap.
Graphical Mapping Tool
Supports robust geo-spatial
functionality integrated to business
process flows—for example, customer
and supplier addresses.
Technology Platform
Infor Discovery Guide | 40
10x HIGHLIGHTS
ION enablement for Grid architecture
Grid integrated installer
Integrated ION Desk with Grid
management console
Externalized message queue
processing using database
Oracle EBS Connector
Content mappings for EAM/
Oracle integration
Connectivity to EDI hubs
Integrated mapping tool (MEC)
Asynchronous active
connections information
Technology Platform
ION OneView graphical view of
document tracking timeline
Translations in Pulse BODs
Role-based ION Desk
Combined modeling with system flows
and user interactive workflows
Role configuration and access console
Support subworkflows
Compliance reporting
Out of office and delegation
of responsibilities
Full tracking of user actions
reportable via PDF
Service Flows: ION as a Web Service
New ION Desk menu and navigation
ION Cloud Connector v2.0
Workflow exit points
Support complex data structures
in workflows
Web service based exit points
Notes propagation across workflow
Notes visible in tasks/alert emails
Infor Discovery Guide | 41
SOCIAL BUSINESS COLLABORATION
Connect teams
completely and
effortlessly
Technology Platform
Capture, organize, Revolutionize
and audit
productivity and
communication
business processes
Infor Discovery Guide | 42
Infor Ming.le, is a comprehensive platform
for social collaboration, business process
improvement, and contextual analytics.
Giving you the most innovative social media concepts translated into a business
environment, the solution marries communications with business processes to
help you work smarter and faster. From collaborating alongside core systems
like ERP and financials to “following” people and objects, you’ll be able to solve
problems and get work done in ways you never thought possible.
Technology Platform
Infor Discovery Guide | 43
Infor Ming.le
Key Information
Infor’s social business platform focuses on
structuring business processes and improving
organizational collaboration by bringing people,
assets, and information together.
• P
rovides business collaboration capabilities that improve
productivity and create a searchable knowledge base of
best practices.
• P
rovides an understanding of the organizational ecosystem
through the ability to “follow” people, assets, and
applications, and to analyze information in context.
• C
aptures conversations, documents, alerts, tasks, and
events related to the business process, so users can take
control of their organizational processes.
• Allows
you to add external users who are
outside of your organization to conversations.
Roadmap
June 2 0 1 2
JUNE 2013
fe b 2 0 1 4
JA N 2 0 1 5
Sept 2015
10+
10x
10x
Infor Ming.le Cloud
Edition (CE) 11.1
Xi
SocialSpace
Infor Ming.le
Structured
Conversations
Updated User
Experience
Tasks
Alerts
Post
Paparazzi
Workflow Progress
Indicator
External users
Homepages
Amazon Web
Services
SharePoint 2013
Various deployment
options
Manual Workflows
Context apps by form
New user experience
design
Customized Views
and Widget Creation
Non-SharePoint
capabilities for
on-premise systems
Enterprise DB
API
Technology Platform
Infor Discovery Guide | 44
Strategic Objectives
Reinvent Business Processes with
Pervasive, Persistent Collaboration
Enable a Partner
Development Ecosystem
Introduce a new platform that changes
the way businesses operate internally
and with key external stakeholders by
capturing conversations, documents,
alerts, tasks, and events related to the
business process.
Expand and tighten integrations with
Infor enterprise applications to provide
partners and customers with the
opportunity to add products to the Infor
Ming.le community.
Provide Deployment Flexibility
Expand the Value of
Transactional Systems
Unlock the power of data in core
systems by wrapping them with a
collaboration and user experience
platform that allows role-based business
processes to flow seamlessly across
applications and organizations.
Offer customers the option of
deploying on-premise or in the cloud
to accommodate a variety of business
and technology objectives, such as
globalization, risk mitigation, and
growth initiatives.
10x Highlights
Launch of New
Collaboration Platform
Evolves first generation of Infor user
experience. Launches Infor
Ming.le—a single platform with robust
collaboration capabilities around
business process management.
Paparazzi
Provides the ability to “follow” people,
tasks, and social objects in the system
to see when someone provides a new
communication on a topic, an order
changes in quantity, a delivery changes
date, etc.
Context Sharing
Enables users to grab contextual
applications, like business intelligence,
from their application Workflows and
share with other stakeholders via their
own posts or news feeds.
Workflow Progress Indicator
Infor Ming.le Communities
Securely invite suppliers or customers
to conversations in Infor Ming.le.
Streams
Streams are organized and recurring
conversations around a business topic
are tracked.
Homepages
Gives users the power to customize
their Infor Ming.le views with a
selection of widgets specific to their
product assignments. Employees
can choose items from an organized
catalog or create new widgets with a
general API approach.
Mobile
Infor Ming.le Mobile is a comprehensive
application for social collaboration and
business process management that
helps users work smarter and faster
anytime, and from anywhere.
Allows users to track past steps of a
Workflow to understand how a decision
was made. All major user experience
components—alerts, tasks, and feeds—
are combined into a seamless interface
that powers a centralized workstation.
Technology Platform
Infor Discovery Guide | 45
LANGUAGES
Dutch
•
Portuguese (Brazil)
•
English
•
Russian
•
French
•
Simplified Chinese
•
German
•
Spanish
•
Italian
•
Swedish
•
Japanese
•
Traditional Chinese
•
Polish
•
Industries
Americas
EMEA
APAC
Aerospace & Defense
•
•
•
Automotive
•
•
•
Chemicals & Life Sciences
•
•
•
Distribution
•
•
•
Equipment
•
•
•
Fashion
•
•
•
Financial Industries
•
•
•
Food & Beverage
•
•
•
High Tech & Electronics
•
•
•
Hospitality
•
•
•
Industrial Manufacturing
•
•
•
Public Sector
•
•
•
Note: This information represents the
current state of product readiness
vs. the desired or planned future
capabilities in the roadmap.
Technology Platform
Infor Discovery Guide | 46
10x Core Features
social capabilities
Contextual applications
Technology
Single sign-on
Alerts
.NET
Integration with enterprise systems
Content Viewer
SharePoint 2010/2013
Infor Ming.le Feed
Countdown
SQL support
Search
Currency Converter
APIs
Share external content
In-context BI
AWS
Profiles
Language Translator
iOS
Connections
Maps
Android
Widget creation
Measure Converter
Groups
Homepages
Direct message
New Users
#hashtagging like topics
Paparazzi
@user tagging
Posts
Task approval from the feed
Recommended Groups
Alert approval from the feed
Recommended Users
Workflow progress indicator
Shortcuts
Streams
Tasks
Social Graph
World clocks
Video Player
Technology Platform
Infor Discovery Guide | 47
Infor Mongoose
Make systems
work the way
you want
Technology Platform
Create apps
in a flash
No complex
code required
Infor Discovery Guide | 48
With Infor Mongoose, you’ll have the tools to
make systems work the way you want.
Building applications and creating enhancements takes just a fraction of
the time required with traditional development approaches. No knowledge
of complex source codes or programming languages is required. The Infor
Mongoose rapid development platform can be used to enhance existing
systems or to build standalone applications that are integrated with your
current family of solutions.
End users can easily modify Infor Mongoose applications after they’ve been
deployed. Most importantly, all enhancements and new applications built
using Infor Mongoose are automatically upgradeable.
Technology Platform
Infor Discovery Guide | 49
Infor Mongoose
Key Information
Infor’s rapid development framework provides
simple and flexible tools that can be used to build
everything from complex ERP systems to simple
web parts, delivering a low-cost, unified platform
for all application development.
• A
pplications built on Mongoose can be easily
integrated to Infor and non-Infor applications via ION,
Infor’s lightweight middleware platform, and leverage
ION functionality like alerts, business processes, and
exception management.
• A
wizard-driven interface allows users to create
business application features without extensive
programming knowledge.
Roadmap
Strategic Objectives
Jan 2015
Sept 2015
10x
10x
Postgres
MySQL Support
Design in the browser Phase I
Meta data DBs combined
into an app db
Flex Layout
GPS and camera access on
mobile devices
Connectivity ION
import wizard
Next generation
of theming
Technology Platform
Design in browser
Phase II
Launch new design
experience
Expanded objects added to
the designer tool box
• U
sers can develop and deploy Mongoose-built applications
either on-premise or in the cloud, which allows these apps
to be extended to users outside the organization.
Enable Customers and
Partners to Easily Extend
Existing Infor Products
Achieve Automatic
Web Deployment and
Multi-Device Enablement
Deliver a wizard-driven
design that is Infor aware via
ION and JSON.
Provide the ability for forms
to dynamically adjust layout
for different devices and as
a web page.
Offer Cloud-based
Development and
Deployment
Make developing and
deploying to the cloud as
easy as doing a backup,
while offering great flexibility
around a mixed deployment
approach of cloud or onpremise and the ability to
switch with no effort.
Deliver Rapid Application
Development
Enable customers
and partners to build
applications in days versus
weeks, using forms and data
maintenance wizards with
basic functions preplumbed.
Infor Discovery Guide | 50
10x Highlights
Industries
Americas
EMEA
APAC
Aerospace & Defense
•
•
•
Automotive
•
•
•
Chemicals & Life Sciences
•
•
•
Distribution
•
•
•
Access to Native Device Features
Equipment
•
•
•
Now designers will be able to leverage
the type of device they are working
with. Users will be able to build apps
that leverage items like GPS and
camera access.
Fashion
•
•
•
Financial Industries
•
•
•
Food & Beverage
•
•
•
Connectivity ION Import Wizard
High Tech & Electronics
•
•
•
The next generation of ION support
now allows for importing a BOD
definition and automatically generating
table/form and IDO, which simplifies
the consumption and publishing of
BODs to minutes.
Hospitality
•
•
•
Industrial Manufacturing
•
•
•
Public Sector
•
•
•
Flex Layout
This new feature will allow designers to
further push the envelope of the user
experience. Designers can now create
zones and incorporate animations to
those zones and give applications a
highly polished consumer UI.
Note: This information
represents the current state
of product readiness vs. the
desired or planned future
capabilities in the roadmap.
10x Core Features
SoHo User Experience
Dynamic grouping, sorting for grids
Click-once client in a browser
Designer in a browser
Infocons
Technology Platform
Make and receive Infor Ming.le calls
via APIs
Build forms that access Oracle
databases
Default themes quickly set an
applications look and feel
Infor Discovery Guide | 51
“
I don’t trust any information that is
two hours old. We need real-time
information in one platform to make
a good business decision, and Infor
provides that ability.”
Luke Rains
System Development Director, Preferred Sands
Infor CloudSuite
Infor Discovery Guide | 52
Infor
CloudSuite
IN THIS SECTION
Industry CloudSuites
60
A
erospace &
Defense
70
Healthcare
72
Hospitality
74
Industrial
62 Automotive
64 Fashion
68 Food & Beverage
Business CloudSuites
77 Business
82
HCM
80 Corporate
Infor CloudSuite
Infor Discovery Guide | 53
Reduce
total cost of
ownership
Infor CloudSuite
Dramatically
simplify
technology
infrastructure
Keep
technology
optimized and
up-to-date
Infor Discovery Guide | 54
Powerful micro-vertical solution suites
Infor CloudSuite offers a comprehensive portfolio of solutions to support
manufacturing, healthcare, public sector, and more. Agile, highly flexible,
and proven, Infor CloudSuite is currently serving more than 25 million
subscribers and 2,600 customers worldwide. The solution can help you
reduce the total cost of owning business systems, avoid redirecting limited IT
resources, scale up or down to meet changing needs, and more easily keep
your technology up-to-date.
Infor CloudSuite
Infor Discovery Guide | 55
Infor CloudSuite
Key Information
Say goodbye to the excessive costs and risks of
traditional software deployments and dramatically
simplify your IT requirements with Infor CloudSuite.
From hardware and OS licenses to IT operations
and ongoing system upgrades, Infor can manage
all of your key infrastructure components for you.
• M
anage seasonal demand fluctuations of storage and
computing needs by expanding and contracting capacity
as needed, paying only for what you use.
• Get a high degree of scalability to effectively manage
growth and change.
• Keep your systems up-to-date and more easily take
advantage of innovative new technologies.
Roadmap
JA N —j U N E 2 0 1 4
j U LY— d E C 2 0 1 4
j a n 2 0 1 5 — de c 2 0 1 5
CloudSuite Aerospace & Defense
CloudSuite Business
CloudSuite Public Sector
CloudSuite Automotive
CloudSuite Industrial
CloudSuite Equipment
CloudSuite Corporate Enterprise
CloudSuite CRM (Saleslogix)
CloudSuite Distribution
CloudSuite Hospitality
CloudSuite Fashion
CloudSuite HCM
CloudSuite Healthcare
CloudSuite Food & Beverage
Technology (Infor ION, Infor
Ming.le, Mongoose, Analytics,
multi-tenant support)
Infor CloudSuite
Infor Discovery Guide | 56
Strategic
Objectives
Deployment
Deliver a comprehensive portfolio of
business applications with deployment,
pricing, and service models to meet
every company’s needs, while
simplifying both deployment and
ongoing maintenance through
Implementation Accelerators,
streamlined installation, and
patch procedures.
Architecture
Maintain and optimize technical and
infrastructure footprints to reduce total
cost of ownership. Deliver a superior
user experience through an intuitive,
HTML5, mobile-first user interface that
focuses on user roles and needs.
10x Highlights
Application Security
Operations security
Best practices built into development
Restricted access, limited user
account permissions
Regular code reviews
Vulnerability and penetration testing
NEtwork security
Security through separation
Service Levels
Guarantee 99.5% server availability,
24/7/365, for all applications through
the use of industry-best standards for
disaster recovery and backups, ensuring
that critical business applications are
always available when needed. Historic
availability of 99.9%.
Infor CloudSuite
TLS and transaction-based
business logic
Encryption using mechanisms like SSL,
PGP, and secure FTP
Layered defense architecture
Third-party interception protection
Monitoring
Dynamic password management
Policies & Procedures
ISO/IEC 27001 compliance
Regulatory compliance on as-needed
basis (e.g., HIPAA, SOX, PCI, GLBA,
regional privacy laws, etc.)
Performance
Create high-performance, cloud-centric
applications that can operate at extreme
scale, using best-in-class technologies to
provide redundancy, fault tolerance, and
high availability.
Hardening and managed patching
Physical security
Biometric-protected data centers
Server authentication through
digital certificates
Formal configuration and change
management processes
Customer-owned data,
privacy protection
Incident monitoring, logging,
and auditing
Guard-controlled access; locked
cage spaces
Closed-circuit television monitoring
Systems for physical intrusion
monitoring, detection, and alerting
Infor Discovery Guide | 57
iNFOR CLOUDSUITE SOLUTION OPPORTUNITIES
sOLUTION SUITES
cORE ENTERPRISE MANAGEMENT
Automotive
CloudSuite LN
Aerospace & Defense
CloudSuite Infor CloudSuite
Industrial (SyteLine)
Business
HIGH VALUE EXTENSION
APPLICATIONS
CloudSuite Enterprise Asset
Management (EAM)
CloudSuite M3
CloudSuite Expense
Management (XM)
CloudSuite EAM
CloudSuite Supplier Exchange
CloudSuite Lawson
CloudSuite Automotive Exchange
CloudSuite SunSystems
CloudSuite Configure Price
Quote (CPQ)
HCM
INNOVATION TECHNOLOGIES
Healthcare
Infor ION
CloudSuite Marketing
Resource Management
Hospitality
Infor Ming.le
Industrial Manufacturing
Infor Analytics
Rhythm e-Commerce and
Engagement Platform
Infor Mongoose
Corporate
d/EPM
Fashion
Food & Beverage
iNFOR aNALYTICS
CloudSuite Workforce
Management (Workbrain)
CloudSuite HR Service
Delivery (Enwisen)
Infor SkyVault
CloudSuite Learning
Management (Certpoint)
iNDUSTRY APPLICATIONS
CloudSuite Interaction Advisor
(Infor Epiphany)
Industrial Manufacturing
& High Tech Analytic Pack
Hospitality Management (EzRMS)
Automotive Analytic Pack
Hospitality Management (HMS)
Aerospace & Defense Analytic Pack
Healthcare Information Exchange
Food & Beverage Analytic Pack
Property Management (AMSI)
CloudSuite Inforce (SFDC/ERP)
Talent Science
Fashion Analytic Pack
Equipment Dealers & Rental
Analytic Pack
Healthcare Analytic Pack
Public Sector Analytic Pack
Financial Services Analytic Pack
Hospitality Analytic Pack
Infor CloudSuite
Infor Discovery Guide | 58
Specialization and cost-efficiency
Infor CloudSuite is transforming enterprise software by delivering
business-critical applications with the cost benefits of cloud computing
and the infrastructure of Amazon Web Services. With our game-changing
micro-vertical suites, businesses are able to efficiently manage their
singular and diverse needs with high-value extension applications and
industry-driven solutions that work together beautifully. Our solution
suites deliver highly targeted capabilities for specific industries and key
business areas, such as e-commerce and human capital management.
Infor CloudSuite
Infor Discovery Guide | 59
Infor CloudSuite Aerospace & Defense
Key Information
With Infor CloudSuite Aerospace & Defense, you get
an end-to-end solution to efficiently manage your entire
operational process, from product design to shop floor
scheduling and aftermarket MRO services. The suite is
backed by decades of industry-specific expertise and
contains the deep industry functionality you need to
ensure the highest levels of quality control, regulation
compliance, and program management.
• Industry expertise—Industry-specific solution suite, fully
integrated and deployed securely in the cloud, provides
functional depth and flexibility.
• Flexible deployment—Deploy in the cloud, on-premise, or
a hybrid of both, and scale server capacity as needed to
easily add new plants or facilities.
• S
ecure hosting—Best-practice protocols in application,
network, physical, and operations security, as well as
comprehensive monitoring with a secure and reliable cloud
infrastructure managed by Amazon Web Services.
strategic objectives
Infor’s industry-tailored solution is already helping over 1,300 Aerospace & Defense manufacturers, contractors, suppliers, MRO,
and service companies worldwide.
Support globalization
The solution provides realtime data that is accessible
anytime, anywhere. It’s
easy to launch and expand
to new locations, and you
can allow controlled access
to emerging partners,
suppliers, joint ventures, and
other global entities.
Infor CloudSuite
Realize a speedier time
to value
Ensure security
and reliability
Unlike legacy ERP launches,
cloud launches can be
completed in weeks or
months—not years.
With data managed by
professional, experienced
providers, you benefit from
best-practice protocols
in application, network,
physical, and operations
security. Infor with AWS also
provides an ITAR-compliant
environment managed to
meet citizenship concerns
if required.
Reduce IT costs
Reduce up-front investment
by eliminating the need
for servers, hardware, or
maintenance resources.
Monthly subscription at a flat
rate per user, per month for
the complete system can be
expensed as an operating
cost, freeing more capital for
strategic projects
Infor Discovery Guide | 60
components & features
Proven capabilities in key areas such as product innovation, quality control, regulation compliance, and collaboration with
customers and colleagues, all delivered with a highly flexible architecture, ease of use, and a fully integrated framework.
Production management
Aftermarket service
PRODUCT INNOVATION
Shopfloor scheduling
Design and engineering tools speed
product introductions
Inventory management, with project
costing tools built in
Maintenance, repair, and overhaul
(MRO) services, plus preventive
maintenance and break-fix repairs of
complex components
CONTRACT MANAGEMENT
DEEP ANALYTICS
A 360° view of customer contracts and
contract line items (CLINs)
Built-in reporting tools for easy access
to critical data in consumable format
Manage Make-to-Order (MTO)
and Engineer-to-Order (ETO)
processes as well as high-volume
QUALITY MANAGEMENT
SUPPLY CHAIN VISIBILITY
Complex regulation compliance and
program management including first
article inspection (FAI)
Complete real-time visibility to supply
chain partners worldwide for speed
and traceability
LANGUAGES
Geographies
Americas
MIXED-MODE OPERATION
europe
Dutch
•
English
•
Canada
•
Austria
•
French
•
Mexico
•
Belgium
•
German
•
United States
•
France
•
Italian
•
Germany
•
•
Japanese
Ireland
•
•
Portuguese
Italy
Simplified Chinese
•
•
Spanish
•
Note: This information
represents the current state
of product readiness vs. the
desired or planned future
capabilities in the roadmap.
apac
Australia
•
Netherlands
•
China
•
Portugal
•
Hong Kong
•
Spain
•
Japan
•
Switzerland
•
Malaysia
•
UK
•
New Zealand
•
Singapore
•
hIGH-VALUE EXTENSION APPLICATIONS IN THE CLOUD
Infor d/EPM
Infor Warehouse Mobility
Infor Reporting
Infor Risk and Compliance Infor Time Track
Infor BI
Infor CloudSuite
Infor Discovery Guide | 61
Infor CloudSuite Automotive
Key Information
Meet Infor CloudSuite Automotive, a comprehensive
suite of industry-proven solutions, including a core
ERP system combined with high-value extension
applications—all delivered in the cloud. Backed
by decades of industry expertise and continually
enhanced with the latest innovations, it’s designed
to help automotive suppliers modernize, innovate,
and drive competitive differentiation.
• F
ree up capital—Automotive suppliers have not been
making the capital investments needed to keep up with
increasing demand. A cloud-based ERP solution can help
free up capital, while providing you with the flexibility to
meet your evolving operational needs. You’ll have funds to
expand your plants and facilities, and be able to quickly and
easily respond to opportunities in growth markets.
• Save money and foster growth—The ability to meet
aggressive customer demands, increase productivity, and
simplify compliance can help you maintain quality and
improve profitability.
• F
orecast better and faster—Improved planning, forecasting,
and visibility help you prepare more effectively for skill
shortages, supply chain bottlenecks, and business risks.
Strategic Objectives
Infor CloudSuite Automotive provides comprehensive, end-to-end functionality that helps boost performance across your entire
organization. Eighty-four of the top 100 global auto companies use Infor Automotive core solutions, which continually evolve to
match industry needs.
Meet customer demands
Get targeted capabilities
Keep pace with change
Infor CloudSuite for
Automotive helps get your
products to market quicker,
do a better job of matching
supply with demand, and
manage your operations
more efficiently.
With Infor CloudSuite
Automotive, you get built-in,
customer-specific shipping
document and barcode label
generation, analytics, and
EDI capabilities.
With more than 25 years of
expertise and commitment
solving the business
challenges of automotive
suppliers, Infor can help
ensure that you keep pace
with today’s intense and
constantly changing business
requirements and trading
partner rules.
Infor CloudSuite
End-to-end supply
chain insight
Connect and collaborate
with all your suppliers
on all standards in real
time to anticipate parts
shortages or delays that
jeopardize delivery of parts
to your customer.
Infor Discovery Guide | 62
Components & features
Infor CloudSuite Automotive gives you visibility into every facet of your enterprise—including suppliers, customers, and
products—all within a secure infrastructure built specifically for the automotive industry.
Quality & Production
Customer Relationship
Management
Shop-floor scheduling and lean
production tools
Compliance with OEM and other
complex regulations
Program management
Deep, custom analytics
Easy-to-use, built-in reporting tools
A 360° customer view with
OEM profiles
Customized views for front-line users,
managers, and executives
Detailed transaction tracking tools
Planning & Inventory
Supply chain visibility
Scheduling for all processes,
MMOG requirements
Advanced procurement tools
High-volume production management
Raw materials sourcing for
lower costs
Faster product delivery across the
supply chain
LANGUAGES
Geographies
Americas
europe
Dutch
•
English
•
Canada
•
Austria
•
French
•
Mexico
•
Belgium
•
German
•
United States
•
France
•
Italian
•
Germany
•
Ireland
•
apac
Japanese
•
Portuguese
•
Australia
•
Italy
Simplified Chinese
•
•
China
•
•
Netherlands
Spanish
•
Hong Kong
•
Portugal
•
Japan
•
Spain
•
Malaysia
•
Switzerland
•
New Zealand
•
UK
•
Singapore
•
Note: This information
represents the current state
of product readiness vs. the
desired or planned future
capabilities in the roadmap.
other hIGH-VALUE EXTENSION APPLICATIONS IN THE CLOUD
Infor d/EPM
Infor Time Track
Infor Talent Science
Infor Mongoose
Infor Configure Price Quote
Infor Workforce Management
Infor CRM
Infor EAM
Infor Learning Management
Infor CloudSuite
Infor Discovery Guide | 63
Infor CloudSuite Fashion
Key Information
Infor CloudSuite Fashion offers modern software,
a beautiful user experience, and pre-configured
fashion best practices. You’ll be able to manage
both style and non-style products in the same
system and gain visibility across every aspect of
your value chain. Connect and share information
with your internal team, suppliers, production staff,
and customers, all within a secure infrastructure
built specifically for fashion.
• Industry-specific software—Infor
CloudSuite Fashion includes the
same proven functionality that has
helped over 250 apparel, footwear,
and textile companies gain and
maintain industry leadership.
• Secure infrastructure—Best-practice
protocols in application, network,
physical, and operations security, as
well as comprehensive monitoring,
with a secure and reliable cloud
infrastructure managed by Amazon
Web Services (AWS).
• Cloud economics—Infor CloudSuite
Fashion offers a faster time to value
with minimal upfront investment,
reductions in labor costs, and hasslefree adoption for users.
Strategic Objectives
Infor CloudSuite Fashion offers a predefined set of applications and good practice processes—all for a monthly subscription
fee. More than 1,700 fashion companies worldwide use Infor Fashion core solutions, which continually evolve to match their
industry needs.
The complete suite
experience for staff
and executives
Infor CloudSuite Fashion
provides small-to-large
sized fashion, apparel,
footwear, accessories,
luxury goods, and textile
companies with a full suite
of tools to manage the
entire fashion process from
design, development, and
sourcing, to production,
distribution, customer
service, and finance.
Infor CloudSuite
Analyze your business
for growth
End-users get access to
industry-specific analytics
that provide critical metrics
and key performance
indicators, delivered through
a unique user interface
powered by Infor ION,
and Infor Ming.le. These
enhancements support
global value chains by
allowing users to view realtime data at any time, from
any location.
Modernize your technology
platform with minimal
upfront investment
Users can significantly
lower their capital
investment in IT, and also
quickly share data, such
as sales revenues,
product specifications,
production plans, and
customer information in
real-time. This allows teams
to be more collaborative
and efficient.
Reduce IT overhead
and implementation
With cloud delivery through
AWS, users can experience
a faster return on investment
and a reduced total cost of
ownership. Because users
don’t have to purchase
servers and hardware or hire
supplementary IT staff, they
get a more cost-effective
solution than possible with
traditional on-premise IT, and
can move costs from capital
expenditure to operations
expenditure.
Infor Discovery Guide | 64
Components & Features
Infor CloudSuite Fashion gives you business intelligence with industry-specific analytics, powerful search functionality, social
business collaboration, and mobility—all delivered within an integrated framework.
Master Data
Styles, colors, sizes, and
other characteristics
Accessories and other items
Demand Management &
Planning
Sales budgets, forecasts, and
collaborative demand planning
Sales
Bonus and commission
Discounts
Bulk order agreements
Customers
Sourcing, production, and raw
material planning
Suppliers
Reorder point planning
Price adjustment and corrective
invoicing
Company structure
Rescheduling
Customer returns
Order to Cash
Warehouse Management
Analytics
Preseason orders and replenishment
Direct putaway and 2-step putaway
Fashion industry specific analytics
Buy to order
Locations
Contextual business analysis
Bulk orders and distros
Movements between warehouses
Reporting analysis
Pick, pack, dispatch, proof of delivery
and invoicing
Inventory counting and reclassification
Workflow management tools
Bulk and pick face management
Business monitoring
Mass change
Credit limits
Design & Development
Budget import, collection planning,
and line planning
Procure to Pay
Agreement and price handling
Purchasing of finished goods,
subcontract items, fabrics, and trims
Material and trim development
Monitoring activities and purchase
orders
Specification packs
Sourcing and purchasing costs
Sampling process and costing
Advanced shipping notices
Critical path management
Receipt of goods and quality
inspections
Production
Claims
Grouping and management of
production orders in a cut
Financials
Allocation and issue of fabric and
other raw materials
Working with subcontracted operations
Sewing line and bundle
Management
Rescheduling
Infor CloudSuite
General ledger
Accounts payable
Accounts receivable
Cost accounting
Fixed assets
Infor Discovery Guide | 65
LANGUAGES
Danish
•
German
•
Portuguese
•
Dutch
•
Hungarian
•
Simplified Chinese
•
English
•
Italian
•
Spanish
•
Finnish
•
Japanese
•
Swedish
•
Flemish
•
Norwegian
•
French
•
Polish
•
Geographies
Americas
europe
africa
Argentina
•
Austria
•
Bolivia
•
Belgium
•
Brazil
•
Czech Republic
•
Canada
•
Denmark
•
Chile
•
France
•
Australia
•
Colombia
•
Finland
•
China
•
Mexico
•
Germany
•
Hong Kong
•
United States
•
Hungary
•
Indonesia
•
Uruguay
•
Italy
•
Japan
•
Ireland
•
Malaysia
•
Luxemburg
•
New Zealand
•
Norway
•
Philippines
•
Poland
•
Singapore
•
Portugal
•
Thailand
•
Slovakia
•
Spain
•
Sweden
•
Switzerland
•
Netherlands
•
UK
•
Note: This information
represents the current state
of product readiness vs. the
desired or planned future
capabilities in the roadmap.
Infor CloudSuite
South Africa
•
APAC
Infor Discovery Guide | 66
High-value Extension Applications in the Cloud
Product Development and
Line Planning
Advanced Forecasting and
Demand Planning
Infor CloudSuite
Document Management
Tactical Fashion Production Planning
Warehouse Mobility
Fashion Manufacturing Scheduling
Graphical Product Configuration for
Embellishment and Make-to-Order
Infor Discovery Guide | 67
Infor CloudSuite Food & Beverage
Key Information
Infor CloudSuite Food & Beverage has all the
right ingredients to manage your complex
operations and compliance requirements.
This complete, yet flexible, solution gives you
deep, proven end-to-end capabilities for all your
critical processes.
• Industry expertise—Proven Food & Beverage ERP
capabilities across all major segments of the industry,
including: bakery, beverage, dairy, meat and poultry,
prepared and chilled, and food ingredients.
• Flexible deployment—CloudSuite Food & Beverage
offers a faster time to value with minimal upfront
investment, reductions in labor costs, and hassle-free
adoption for users.
• S
ecure hosting—Best practices in application, network, and
operations security, as well as comprehensive monitoring
with a secure and reliable cloud infrastructure managed by
Amazon Web Services.
benefits of the cloud
Infor CloudSuite Food & Beverage is an agile, secure, and highly flexible hosting platform that allows you to:
Become more agile to drive
global growth
Reduce your total cost of
ownership
The solution provides
real-time data that is
accessible anytime,
anywhere. It’s easy to
expand to new locations,
add users as your company
grows, and have visibility
across multiple sites
and warehouses.
Because data is no longer
stored onsite, you no longer
need expensive servers and
hardware. You can devote
fewer resources to hardware
purchases, software
upgrades and fixes, and
IT personnel.
Infor CloudSuite
Improve productivity
by modernizing your
technology
Mobility features,
collaboration tools,
embedded analytics, and an
intuitive user interface drive
efficiency and help you make
faster, better decisions.
Stay current with the latest
innovations
Because the solution is in the
cloud, you get the latest Food
& Beverage ERP features
and updates automatically—
without installing upgrades
and new versions.
Infor Discovery Guide | 68
components & features
Infor CloudSuite Food & Beverage offers an end-to-end solution with deep, proven functionality for all your critical business processes.
Manufacturing operations
Forecasting and demand planning
down-to-the-minute
Warehouse and
distribution management
financial management
Analytics and reporting
Visibility and compliance across
multiple sites
Accounting, budgeting, and reporting
Production planning
and scheduling
Easy-to-use, built-in reporting tools
Recipe and least cost formulation
Deep analytics for faster,
better decisions
Supply chain management
Modern user interface and tools for
workforce productivity
Raw materials and ingredient
inventory visibility
Product development
End-to-end tracking and traceability
Sophisticated product
development tools
Integrated quality management and
label compliance
Advanced product lifecycle
management for faster launches
LANGUAGES
Danish
•
German
•
Portuguese
•
Dutch
•
Hungarian
•
Simplified Chinese
•
English
•
Italian
•
Spanish
•
Finnish
•
Japanese
•
Swedish
•
Flemish
•
Norwegian
•
French
•
Polish
•
Note: This information
represents the current state
of product readiness vs. the
desired or planned future
capabilities in the roadmap.
Infor CloudSuite
Infor Discovery Guide | 69
Geographies
Americas
europe
africa
Argentina
•
Austria
•
Bolivia
•
Belgium
•
Brazil
•
Czech Republic
•
Canada
•
Denmark
•
Chile
•
France
•
Colombia
•
Finland
•
Mexico
•
Germany
•
Uruguay
•
Hungary
•
Italy
•
Ireland
•
Luxemburg
•
Norway
•
Poland
•
Portugal
•
Slovakia
•
Spain
•
Sweden
•
Switzerland
•
Netherlands
•
UK
•
Infor CloudSuite
South Africa
•
APAC
Australia
•
China
•
Hong Kong
•
India
•
Indonesia
•
Japan
•
Malaysia
•
New Zealand
•
Philippines
•
Singapore
•
Thailand
•
Infor Discovery Guide | 70
Infor CloudSuite Healthcare
Key Information
Infor CloudSuite Healthcare offers a ready-to-run
cloud solution built specifically to meet the needs
of healthcare organizations that require proven
solutions in financial management, supply chain
management, and human capital management.
• C
omprehensive—Our healthcare suite covers virtually
every aspect of your organization, from attracting and
retaining talent and closing the books to managing your
complex supply chain.
• M
ature—Infor has been delivering enterprise
software for over 30 years, including 10 years
delivering cloud-enabled applications.
• H
ealthcare-specific—We’ve pre-packaged and
seamlessly integrated a suite of solutions the industry
has come to recognize as #1 in managing all aspects of a
healthcare organization’s administrative and operational
business processes.
Strategic objectives
Infor CloudSuite Healthcare currently serves more than 100 healthcare organizations and 1 million subscribers in the US.
Reduce your total cost
of ownership
Ensure security
and reliability
Because data is no longer
stored on-site, you can
say goodbye to expensive
servers and hardware, and
redirect support personnel
to more strategic activities.
With data managed by
professional, experienced
providers, you benefit from
best-practice protocols
in application, network,
physical, and operations
security, as well as
comprehensive monitoring.
Infor CloudSuite
Improve performance
Automatic upgrades ensure
up-to-date, optimized
solutions with scalable
processing to respond to
changing environments.
Support multi-facility
operations
The solution provides realtime data that is accessible
anytime, anywhere and
that easily expands to
accommodate the addition
of new facilities or clinics.
Infor Discovery Guide | 71
components & features
Infor CloudSuite Healthcare delivers proven capabilities in key areas such as financial management, supply chain management,
global human resources management, talent management, and dynamic enterprise performance management, all offered in a
secure, integrated framework.
Infor lawson
infor global hr
infor talent management
Full financial and supply chain
management suite
Core HR and payroll solution
Includes compensation management,
goal management, employee
performance management, learning
and development, talent acquisition,
and succession planning.
Absence management
Accounts receivable and payable
General ledger
Benefits administration
Employee and manager self-service
Fixed assets
Infor d/epm
HR administration
Includes budgeting, planning, cost
accounting, strategy management,
and financial consolidations.
Geographies
LANGUAGES
English
Note: This information
represents the current state
of product readiness vs. the
desired or planned future
capabilities in the roadmap.
Infor CloudSuite
•
Canada
•
United States
•
Infor Discovery Guide | 72
Infor CloudSuite Hospitality
Key Information
With Infor CloudSuite Hospitality, you get a hotelspecific solution suite backed by decades of
practical application and continuously enhanced
with the latest innovations, from mobile access and
social technologies to industry-driven analytics.
• Industry expertise—An industry-specific solution suite, fully
integrated and deployed securely in the cloud, provides
functional depth and flexibility.
• F
lexible deployment—Total choice for total control. Deploy
in the cloud, on-premise, or a hybrid of both, and scale
server capacity as needed to easily add new properties.
• S
ecure hosting—Best-practice protocols in application,
network, physical, and operations security, as well as
comprehensive monitoring with a secure and reliable cloud
infrastructure managed by Amazon Web Services.
Strategic Objectives
Infor’s industry-tailored solutions are already helping more than 19,500 hospitality companies worldwide
Create a better experience
for staff, guests, and
executives
Exceed expectations
with our ease of use and
collaboration tools that can
enable superior service
delivery. You also get pricing
controls and analytics that
lower costs and provide
real-time visibility into
performance.
Infor CloudSuite
Increase revenues up to 7%
from the first year
Modernize your
technology platform
Reduce IT overhead and
implementation time
With sophisticated
revenue management
forecasts, guest recognition
capabilities, and dynamic
guest experience packaging,
you can sell the right product
to the right customer at
the right time and for the
right price.
Realize the benefits of
expedited service delivery
through mobility, centralized
staff collaboration,
embedded analytics, and a
beautiful user interface that
drives efficiency.
Eliminate the need for
servers, hardware, and
maintenance resources with
a monthly subscription at a
flat rate per room, per month.
The complete system can be
expensed as an operating
cost, freeing more capital for
strategic projects.
Infor Discovery Guide | 73
LANGUAGES
English
•
German
•
French
•
Simplified Chinese
•
•
Spanish
Geographies
Americas
europe
apac
Canada
•
France
•
Australia
•
Mexico
•
Germany
•
China
•
United States
•
Ireland
•
Malaysia
•
UK
•
Singapore
•
Note: This information represents the current state of product readiness vs. the
desired or planned future capabilities in the roadmap.
High-value Extension Applications in the Cloud
Infor Restaurant Management
(planned)
Infor Mongoose
Infor CloudSuite Business
Infor Marketing Resource Management
Infor HR Service Delivery
Infor Interaction Advisor
Infor Workforce Management
Infor CRM
Infor Learning Management
Infor Talent Science
Infor CloudSuite Corporate
components & features
Revenue management
Asset & incident management
Integrated framework
Demand modeling and forecasting
Schedule and track work orders
and incidents
Contextual business analysis
Database loading and consolidation
Rate optimization and
recommendations
Mobile work-order delivery
Automated maintenance alerts
Transactional data analysis and
reporting options
Mobile housekeeping scheduling and
room readiness updates
Property management
Social collaboration
Mobile check-in, check-out and
concierge service
Auditable internal communication
Customizable screens and workflow
Lifetime guest value at reservation and
check-in screen
Reporting analysis
Workflow management tools
Business monitoring
Automated tasks and alerts
Enterprise-wide data sharing
Immediate guest service
across departments
Encrypted, tokenized credit data
Infor CloudSuite
Infor Discovery Guide | 74
Infor CloudSuite Industrial
Key Information
With Infor CloudSuite Industrial, you get an end-to-end
solution to efficiently manage your entire operational
process, from product design to shop floor scheduling and
aftermarket service. The suite is backed by decades of
industry-specific expertise and contains the functionality,
agility, and deep capabilities you need to respond to
today’s global economy.
• Industry expertise—Industry-specific solution suite, fully
integrated and deployed securely in the cloud, provides
functional depth and flexibility.
• S
ecure hosting—Best-practice protocols in application,
network, physical, and operations security, as well as
comprehensive monitoring with a secure and reliable cloud
infrastructure managed by Amazon Web Services.
• F
lexible deployment—Total choice for total control.
Deploy in the cloud, on-premise, or a hybrid of both,
and scale server capacity as needed to easily add new
plants or facilities.
strategic objectives
Infor’s industry-tailored solution is already helping manufacturers worldwide, from mid-size family-owned businesses and service
providers to enterprise-size fabricators and global manufacturers.
Support globalization
The solution provides realtime data that is accessible
anytime, anywhere. It’s easy
to launch and expand to
new locations, as your
company grows. You can
also collaborate and share
data with strategic supply
chain partners worldwide.
Infor CloudSuite
Ensure speed, security,
and reliability
With data managed by
professional, experienced
providers, you benefit from
best-practice protocols
in application, network,
physical, and operations
security. With special
acceleration packs,
implementation is easier
and faster than you
thought possible.
Reduce IT costs
Reduce up-front investment
by eliminating the need
for servers, hardware, or
maintenance resources.
Monthly subscription rates
can be expensed as an
operating cost, rather than a
one-time capital investment,
freeing more capital for
strategic projects.
Infor Discovery Guide | 75
components & features
production management
AFTERMARKET SERVICE
Shop floor scheduling
Multi-tiered customer warranties
Inventory management
Extended service contracts
Procurement, requisition center,
and sourcing
Lean production tools
Scheduling technicians for
break-fix repairs
Contract management and mobile
supply chain management
DEEP ANALYTICS
Supplier portals to enable more
efficient service
Deep analytics for forecasting and
strategic planning
FINANCIAL MANAGEMENT
PACKAGING AND DISTRIBUTION
Time and attendance
Batch scheduling
Quality control warehouse
Pick, pack, and ship capabilities
CUSTOMER RELATIONSHIP
MANAGEMENT
360° view of customer accounts and
transactions.
Built-in reporting tools for easy access
to critical data
HUMAN RESOURCE
MANAGEMENT
General ledgers
Real-time view of enterprise-wide
performance
Accounts payable, accounts
receivable, project accounting, and
cost accounting
Personalized dashboards, workflows,
and alerts
Reporting and analysis of performance
throughout the organization
Contact management
SUPPLY CHAIN VISIBILITY
Lead and opportunity tracking
Auditable internal communications
Sales forecasting
Automated tasks and alerts
e-commerce B2B and B2C
MIXED MODE OPERATION
SOCIAL COLLABORATION AND
INTEGRATION TOOLS
Integrated social tools
Team- and project-specific portals
for faster information sharing
Powerful abilities when combined
with Microsoft .NET and SQL
Improved efficiency and teamwork
across geographic boundaries
Infor CloudSuite
Manage Make-to-Order (MTO) and
Engineer- to-Order (ETO) processes
as well as high-volume
Make-to-Stock (MTS).
New product introductions
Product configurations, quoting
processes, and quality control
Collaboration with customers on
design details
Infor Discovery Guide | 76
LANGUAGES
Geographies
Americas
europe
Dutch
•
English
•
Canada
•
Austria
•
French
•
Mexico
Belgium
•
•
•
German
United States
France
•
•
•
Italian
Germany
Japanese
•
•
•
Ireland
Portuguese
•
•
Italy
Simplified Chinese
•
Spanish
•
Note: This information
represents the current state
of product readiness vs. the
desired or planned future
capabilities in the roadmap.
apac
Australia
•
Netherlands
•
China
•
Portugal
•
Hong Kong
•
Spain
•
Japan
•
Switzerland
•
Malaysia
•
UK
•
New Zealand
•
Singapore
•
High-value Extension Applications in the Cloud
Infor Configure Price Quote (CPQ)
Infor Supply Chain Management (SCM)
Infor HR Service Delivery
Infor Enterprise Asset
Management (EAM)
Infor Marketing Resource Management
Infor CRM
Infor Talent Science
Infor Workforce Management
Infor Mongoose
Infor Learning Management
Infor Product Lifecycle
Management (PLM)
Infor Human Capital
Management (HCM)
Infor CloudSuite
Infor Interaction Advisor
Infor Discovery Guide | 77
Infor CloudSuite Business
Key Information
Infor CloudSuite Business is a ready-to-run cloud
platform that provides streamlined management
and deep visibility into every facet of your
business, including financials, human resources,
supply chain, and project and customer relationship
management. With easy-to-use collaboration and
analytic tools, your team can make better decisions
faster—from any location.
• Industry expertise—Industry-specific solution suite, fully
integrated and deployed securely in the cloud, provides
functional depth and flexibility.
• F
lexible deployment—Total choice for total control. Deploy
in the cloud, on-premise, or a hybrid of both, and scale
server capacity as needed to easily add new properties.
• S
ecure hosting—Best-practice protocols in application,
network, physical, and operations security, as well as
comprehensive monitoring with a secure and reliable cloud
infrastructure managed by Amazon Web Services.
Strategic Objectives
With Infor CloudSuite Business, you can integrate and streamline management of your entire business to position
your organization for rapid growth, all within a flexible cloud infrastructure that’s highly secure and cost-effective. Your
company always runs the latest version—and pays only for what’s needed.
Build a modernized technology
platform that’s optimized for growth
With automatic upgrades and pre-built
integrations to technologies like mobility,
big data, and social business, you can
easily take advantage of innovative
new applications.
Reduce your TCO
Realize a speedier time to value
Because data is no longer stored
on-site, you can say goodbye to
expensive servers and hardware,
and redirect support personnel to
more strategic activities.
Unlike legacy ERP launches, cloud
launches can be completed in weeks
or months—not years.
Gain global essentials
Ensure security and reliability
With data managed by professional,
experienced providers, you benefit
from best-practice protocols in
application, network, physical,
and operations security, as well as
comprehensive monitoring.
Infor CloudSuite
Handle complex currencies and
revalutions, fulfill both local and global
regulatory requirements, and have
greater financial visibility.
Infor Discovery Guide | 78
components & features
Infor CloudSuite Business offers you proven capabilities in key areas such as financial management, analytics, performance and
supply chain management, social business collaboration, mobility, and more, all delivered within an integrated framework.
Financial management
Supply chain management
Consolidations, allocations,
eliminations, and re-valuations
Auditable internal communication
Automated tasks and alerts
General ledger, strategic ledgers,
accounts payable, accounts receivable
Enterprise-wide data sharing
Project accounting and cost accounting
Immediate guest service
across departments
Reporting and analysis of performance
throughout organization
SOCIAL COLLABORATION AND
INTEGRATION TOOLS
Team- and project-specific portals for
faster information sharing
Powerful abilities when combined with
Microsoft .NET and SQL
Improved efficiency and teamwork
across geographic boundaries
Project and resource
management
PRODUCTION, PACKAGING
Analytics and business
intelligence
Manage projects in multiple currencies
AND DISTRIBUTION
BI tools to synchronize siloed information
Set budgets, track activity, and have
milestone billing
Inventory and warehouse management
Real-time view of enterprise-wide
performance
Personalized dashboards, workflows,
and alerts
Fully integrated with GL, AP,
and AR Microsoft Project interface
(import/export)
Work order management
Service management
Call center
Sales order management
Human resource
management
Work orders
Quote/order management
Labor and expense management
Integrated, end-to-end HR
management with alerts and reports
Pricing/commissions
Order configuration
Scheduling and dispatch
Tools for payroll, absence management,
benefits, and administration
Time and attendance management
Employee and manager
self-service options
Preventative maintenance
Customer RELATIONSHIP
MANAGEMENT
Contact management
Lead and opportunity tracking
Service contracts
Loaners and rentals
Service history
Sales forecasting
E-commerce B2B and B2C
High-value extension applications in the cloud
Infor ION
Vendor Portal
Infor d/EPM
Infor Ming.le
Factory Track
Infor Business Intelligence
Employee Self Service Portals
Mobile
Infor Rhythm
Customer Portals
Country pack(s)
Infor EAM
Infor CloudSuite
Infor Discovery Guide | 79
LANGUAGES
English
•
Japanese
•
French
•
Portuguese (Brazil)
•
French (Canada)
•
Simplified Chinese
•
German
•
Spanish
•
Italian
•
Thai
•
Geographies
Americas
europe
apac
Canada
•
France
•
Australia
•
Colombia
•
Germany
•
China
•
Ecuador
•
Ireland
•
Hong Kong
•
Mexico
•
Italy
•
Japan
•
United States
•
UK
•
New Zealand
•
Venezuela
•
Singapore
•
Thailand
•
Note: This information represents
the current state of product
readiness vs. the desired or
planned future capabilities in
the roadmap.
Infor CloudSuite
Infor Discovery Guide | 80
Infor CloudSuite Corporate
Key Information
Infor CloudSuite Corporate is a ready-to-run cloud
solution built specifically to meet the needs of
enterprises requiring proven solutions in financial
management, supply management, and human
capital management.
• Industry expertise—Industry-specific
solution suite, fully integrated
and deployed securely in the
cloud, provides functional depth
and flexibility.
• Secure hosting—Best-practice
protocols in application, network,
physical, and operations security, as
well as comprehensive monitoring
with a secure and reliable cloud
infrastructure managed by Amazon
Web Services.
• F
lexible deployment—Total choice
for total control. Deploy in the cloud,
on-premise, or a hybrid of both, and
scale capacity as needed to easily
add new applications or users.
strategic objectives
With Infor CloudSuite Corporate, you can easily manage your company’s business needs within a secure, flexible, and costeffective cloud infrastructure. Your company always runs the latest version—and pays only for what’s needed.
Improve bottom-line performance and
financial discipline
Empower HR and streamline
service delivery
Simplify travel and expense
management
Consolidate information across your
enterprise and deliver financial data
to decision-makers who can improve
budget management, cost-reduction
strategies, and forecast accuracy.
Hire more strategically and standardize
onboarding processes with a unified
human resource management solution
that spans your entire organization and
connects to various transactional and
operational systems.
Eliminate manual processes, allow
employees to enter expenses on the go
and ultimately cut the cost of processing
reports by up to 80%.
Tie employee performance to
business strategy
Give your management team the incontext business intelligence they need
to make informed and timely decisions
with world-class business analytics and
complete financial performance data—
accessible anytime, anywhere.
Standardize your supply chain
Automate procurement, manage
supplier relationships more
strategically, and closely monitor
spending to lower your company’s
cost-per-purchase-order and cost-perreceipt. Greater contract compliance
can help increase savings.
Infor CloudSuite
Create opportunities for top performers,
reduce attrition, and provide incentives
for exceptional performance throughout
your organization with a robust talent
management platform.
Reduce risk with
real-time analytics
Infor Discovery Guide | 81
components & features
Infor CloudSuite Corporate offers you proven capabilities in key areas such as financial management, analytics, performance
and supply management, social business collaboration, mobility and more, all delivered within an integrated framework.
financial management
Supply Management
business analytics
Strategic ledger, project accounting
BI tools to synchronize information that
traditionally resides in siloes
Cash and treasury management
Comprehensive source to settle
solution, including sourcing, self-service
requisitioning, purchasing and payables
Invoice automation and
reconciliation management
Contract management and mobile
supply chain management
human resource
management
Integrated, end-to-end HR
management with alerts and reports
Tools for payroll, absence management,
benefits, and administration
Employee and manager
self-service options
Real-time view of enterprisewide performance
Supplier relationship tools
Personalized dashboards,
workflows, and alerts
talent management
expense management
Compensation, goal, and employee
performance management
Management of employee-initiated
expenditures and revenue
Learning and development tools
Travel and entertainment claims,
planning, and pre-approvals
Talent acquisition and succession
planning tools
Rechargeable time capture and
supplier payments
financial performance
management
Budgeting, forecasting, financial
consolidation, and strategic planning
Reporting and analysis of performance
throughout the organization
Geographies
LANGUAGES
English
•
Canada
•
United States
•
Note: This information represents
the current state of product readiness
vs. the desired or planned future
capabilities in the roadmap.
high-value extension applications in the cloud
Infor Risk and Compliance
Infor Expense Management
Infor Workforce Management
Infor HR Service Delivery
Infor CloudSuite
Infor Enterprise Asset Management
Infor Discovery Guide | 82
Infor CloudSuite HCM
Key Information
With Infor Human Capital Management, you get
pre-configured, pre-integrated, and pre-defined
services in a single solution. Our revolutionary
service delivery model lets you select just the
processes you need or deploy an end- to-end
solution. You have the flexibility to choose tools
that maximize impact now and expand later as
your needs grow.
• E
nable predictive talent decisions that drive business
results—Connected talent and business performance data
support insights and decisions that put the right people in
the right roles to drive business performance.
• M
inimize risk and shorten time to ROI—Deploy
and integrate cloud and on-premise to match your
technology strategy using pre-defined integrations or
Infor ION to accelerate integrations with third-party and
legacy solutions.
• E
ngage employees and boost productivity with beautiful
software—Support distributed, mobile workforces, and a
wide range of devices with a streamlined user experience
that facilitates employee adoption and self- service, freeing
up HR staff.
Strategic Objectives
Infor Human Capital Management solutions are already helping more than 5,000 companies worldwide.
Align your talent with your
business strategies
Transform your
HR function
Improve employee
engagement
Create a more agile
workforce
Drive your business
performance by putting the
right people and systems in
the right place. By creating
a better understanding of
the skills and behaviors
you need from your
talent, you can maximize
your workforce, leverage
release talent potential, and
proactively plan for future
organizational needs.
With HCM technology,
you can reduce costs and
improve operations.
This frees up your HR
function to focus on
aligning your strategy with
your business goals.
Encourage top performance
by aligning behaviors and
skills with performance
and business strategy. This
maximizes learning and
development opportunities,
and provides continuous
feedback and support for
your employees. You can
improve your business
results and your customer
satisfaction, while reducing
your operating experience.
Through continuous and
self-directed employee
development, you can turn
risks created by market or
environmental shifts into
opportunities to grow
and gain competitive
advantage. You’ll be able to
improve your development
planning, address skill and
behavior gaps, and retain
your best talent.
Infor CloudSuite
Infor Discovery Guide | 83
Leverage the cloud today
Today’s distributed, mobile workforce requires HR solutions that can address their needs whenever and wherever your
business takes them. With Infor Human Capital Management, you can take advantage of a modern cloud infrastructure to
deliver workforce applications that keep up with your business and reduce the burden on your IT team.
Components & features
Proven capabilities in key areas such as Core HR, Talent Management, HR Service Delivery, Workforce Management, and
Learning, infused with Talent Science and delivered within an integrated framework.
Global HR
hr sERVICE DELIVERY
workforce MANAGEMENT
Person System of Record
Employee Self-Service Portal
Time & Attendance
Competency Framework
Knowledgebase
Absence Management
Position Budgeting
Case Management
Scheduling
Health and Safety
Total Rewards
Planning and Budgeting
Employee Relations
Onboarding
Task Management
Human Resources
Offboarding
Performance Management
Talent MANAGEMENT
leARNING MANAGEMENT
talent science
Compensation
Full-service Learning Portal
Candidate Assessment
Goal Management
Content Management
Performance Profiles
Development Planning
Certification
Candidate Reports
Performance Management
Mobile Learning
Candidate Workflow
Succession Management
Social Learning
Talent Acquisition
Reporting and Analytics
Infor CloudSuite
Infor Discovery Guide | 84
“
We genuinely believe that if software
is fun and good looking, people will
enjoy using it, which in turn boosts its
ability to deliver success within the
business. The social media capabilities
are hugely valuable in engaging and
motivating new talent, which in turn
will allow us to innovate and propel
future growth.”
Bruce Hutchison
Managing Director, Huchison Technologies
Core Application Portfolio
Infor Discovery Guide | 85
Core
Application
Portfolio
Enterprise Resource Planning
IN THIS SECTION
87 CloudSuite Industrial (SyteLine)
91 LN
96 LX
100 M3
110 System21
114 VISUAL
118 XA
Core Application Portfolio
Infor Discovery Guide | 86
Infor CloudSuite Industrial (SyteLine)
Key Information
Infor CloudSuite Industrial (SyteLine) is a robust
ERP solution specifically designed with built-in best
practices and highly efficient process flows to help
manufacturers improve productivity.
• F
lexible deployment—on-premise, in the cloud,
or both—with the same full-featured system.
• A
mixed-mode application that meets the unique
requirements of engineer to order, configure to order,
repetitive, and service-based manufacturers.
• Multi-site support allows an organization to be
modeled site by site, with complete integration
to the overall enterprise.
Roadmap
2012
2013
2014
2015
10+
10x
10x
Xi
Printing and Packaging
Social, mobile, and UX
Automotive Suppliers
Currency engine
Workbench Search
Single instance multi-site
Japanese localizations
ITAR compliance
Pick/Pack/Ship
Reseller Portal
Business Intelligence
Pick/Pack/Ship
enhancements
Workbenches
Distribution for
manufacturers
Finance/HR enhancements
Time Track
Dimensional planning
Inforce (Salesforce)
Molding and Fabrication
Employee self-service portal
IGF/Varial German
Infor Factory Track,
Shop Floor
Germany, France, Spain,
and Italy localizations
Financials
Supply Chain Execution
Process enhancements
E-commerce
Demand Planning
Infor Quality Management
Product Configuration on
Customer Portal
Mobile service
XBRL Edgar Online
Core Application Portfolio
Infor Discovery Guide | 87
Strategic
Objectives
Lower Total Cost of Ownership
Continue to minimize total cost of
ownership with the expansion of
industry and manufacturing solutions,
such as adding support for multi-site
to minimize the need for customizations.
Specialize by Industry
Deliver specialized functionality for
focus industries, including Printing
& Packaging, Automotive Suppliers,
Distribution for Manufacturing, Injection
Molding, and Aerospace & Defense; add
pre-packaged integration, role-based
business process flows, and analytic
content, including Electronic Signature,
Service Management, Shop Floor
Automation, Dimensional Inventory, and
Approved Manufacturers.
Enable Adoption of High-value
Extension Applications
Provide high value expansion
opportunities for customers with
packaged integrations. ION-based
integrations to Expense Management,
Enterprise Asset Management,
Supply Chain Execution, Inforce,
and Salesforce, mobile applications,
e-commerce and Business
Intelligence, point-to-point integrations
to Configure Price Quote and Product
Lifecycle Management.
10x Highlights
New ION Integrations to
Extension Apps—Time Track
and Warehouse Mobility
Expand Micro-vertical Functionality—
Automotive Suppliers, Printing
and Packaging
Provides a more compelling extended
suite with a less risky, lower cost
way to take advantage of new, high
value capabilities.
Helps companies to leverage and
extend their core ERP investment with
best of breed applications that are
pre-integrated and share a common
look and feel. Integrations are resilient
to upgrades and enable increased
business and IT alignment as new
applications can be deployed rapidly
with minimal training effort.
New, Modern User Experience—
Social and Mobile
Reinvented user experience provides
a completely modern solution, while
delivering more robust functionality
through compelling workflows built
in to the application and across a
broader suite.
Bulgarian
•
Portuguese (Brazil)
•
Czech
•
Russian
•
English
•
Simplified Chinese
•
French
•
Slovenian
•
German
•
Spanish
•
Italian
•
Thai
•
Japanese
•
Turkish
•
Polish
Industries
Note: This information represents the
current state of product readiness
vs. the desired or planned future
capabilities in the roadmap.
Core Application Portfolio
Helps customers and prospects get
more value out of their deployment by
enabling better, expanded visibility into
the business at all levels, to drive better
decision making.
LANGUAGES
Make Upgrades Seamless
Enable customers to upgrade easily and
efficiently through predefined content
packs, cloud or phased upgrades, and
mobile applications.
More Robust Business Intelligence
Americas
EMEA
APAC
Aerospace & Defense
•
•
•
Automotive
•
•
•
Chemicals & Life Sciences
•
•
•
Equipment
•
•
•
High Tech & Electronics
•
•
•
Industrial Manufacturing
•
•
•
Service Providers
•
•
•
Infor Discovery Guide | 88
10x Core Features
Infor Ming.le
Approved manufacturers
Cradle to grave lot and serial tracking
Data search across
entire application
Batching
Container inventory
Scrap and yield
Consigned inventory portals
Printing and Packaging
Industry pack
• Customer
Data view actions and styles
Multi-site support for customer order
creation across different entities
Web rendering updates
• T
o Excel
• Vendor
• Quoting and estimating
• New Workbenches
• Material Tracking
• M
enu and keyboard shortcuts
Mobile
Auto vouchering
SSRS reports
Greener report options
Enhanced picking, packing,
and shipping
Multi-currency payments
A/R and A/P and payroll updates
• FedEx and UPS integration
IFRS certification
Enhanced Microsoft Office integration
• Shipping labels
Control accounts
Communication wizard email blasts
Credit Card Interface improvements
Quick journal entries
Electronic signature capture
APS/MRP demand and plan detail charts
Surcharges
Dimensional inventory
Inventory control—cycle count
variance reporting
Promotions and Rebates
Multi-Books
10x common component adoption
Integrations
New Localizations
Analytics
Configure Price Quote
India
DataViews Critical Numbers
Inforce (Salesforce)
Argentina
Infor CloudSuite Industrial (SyteLine) BI
Enterprise Asset Management (EAM)
Colombia
Infor BI—Business Vault
Expense Management (XM)
Venezuela
Corporate Performance
Management (CPM)
Brazil
Business Analytics
Manufacturing Foundation
PLM (Discrete)
Warehouse Mobility
Motion—Road Warrior
Ecuador
Micro-verticals
Chile
Discrete Manufacturing
Japan
Furniture, Windows, Doors
German
High Tech
E-commerce
Time Track
Mobile
Printing and Packaging
Industry Pack
Road Warrior
Financials
Infor CloudSuite Industrial
(SyteLine) Mobile
Aerospace
Defense
Metal and Plastics Fabrication
Medical Devices
• SunSystems
Automotive—Tier suppliers
• Varial
Specialty Vehicles
• EDGAR Online (XBRL Reporting)
Sand and Aggregates
Core Application Portfolio
Infor Discovery Guide | 89
Infor CloudSuite Industrial (SyteLine): Why Upgrade?
capabilities
Microsoft .Net solution
Mongoose Development Framework
RoHS, Reach Governance, and Compliance
Promotion/Pricing and Rebates
APS (Advanced Planning & Scheduling)
Service Management
Quality Management
Doc-Trak
Infor ION
Infor Mingl.e
SyteLine BI Vendor/Customer Portals
Infor Factory Track
ION BI and Reporting
Employee Self Service Portal
Auto and/or Supplier Exchange
SyteLine v6.x
or earlier
SyteLine v7.x
or v8.x
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
No (v7) and
Optional (v8)
•
•
•
•
Yes
Core Application Portfolio
Upgrade
to SyteLine
v9.00.20
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
CloudSuite
Industrial
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
No
Optional
Infor Discovery Guide | 90
Infor LN
Key Information
Infor LN is the most powerful and comprehensive
solution available for consolidating and
simplifying complex, global operations in
industries ranging from Automotive, Equipment,
High Tech & Electronics, Aerospace & Defense,
and Industrial Manufacturing.
• E
nable global system consolidation and business process
standardization using a single, global ERP instance.
• S
implify complex processes using industry best practices
delivered through standard packaged software.
• Industry-specific analytics populated by ION into a single
Business Vault.
• Deliver on strategic and operational agility and create
customer-centric operations using best in class
supply chain, manufacturing, project, and service
life cycle management.
• Streamline compliance with fast changing regulations
across 48 countries.
Roadmap
2013
2014
2015
Infor Ming.le
Segment Accounting
Claims Management and
Warranty Terms
Precious metal surcharges
US DoD contracting improvements
including Borrow/Loan Payback and
Costing Breaks
HTML5 UI replacing Java Swing
Compliance for US DoD
Defense Contractors
Analytics for A&D
Analytics for Automotive
Next-generation document
management
Mobile Service Management
Human Capital Management
Engineering and Construction
Management
Expense Management
Rhythm
Contract Manager Homepage
Role-based Permission Management
enhancements
Quality Manager Homepage
Data Level Security enhancements
In-Context BI for Projects and Quality
Zero footprint HTML5
E-commerce
CloudSuite Industrial (SyteLine)
Enhanced Sub-Contracting Management,
Governance Risk and Compliance
ION Grid and Implementation
Accelerators (IAs)
CloudSuite High Tech
Compliance incl. Segregation of Duties
leveraging Infor Risk and Compliance
CloudSuite Automotive, A&D, and LN
Core Application Portfolio
Infor Discovery Guide | 91
Strategic
Objectives
Lower Total Cost of Ownership
Deliver pre-configured solutions and
Implementation Accelerators that
make deployment faster and more
efficient. Continued investments in
platform independence, virtualization
support, and private and public cloud
deployment options.
Specialize by Industry
Enable customers to get out of the
software business by relying on
standard packaged software
without the need for modifications.
Empower customers to simplify
complex processes using industry
best practices for Equipment, High
Tech, Automotive, Aerospace &
Defense, Industrial, Manufacturing,
and MRO Service providers.
Enable Adoption of High-value
Extension Applications
Provide high value expansion
opportunities for customers with
packaged ION-based integrations to
Sales & Operations Planning, Time
Track, PLM, Infor Risk and Compliance,
Expense Management, LN MultiBooks, Treasury Management,
and, e-commerce.
Make Upgrades Seamless
Enable customers to upgrade easily
and efficiently through predefined
content packs, cloud or phased
upgrades, and mobile applications.
Offering industry-specific
CloudSuites tailored to meet the
end-to-end business processes of
each industry, because no two clouds
should be alike.
Core Application Portfolio
10x Highlights
New Modern User Experience—
HTML5 and Infor Ming.le
Next generation user experiences
help companies more quickly
deploy new process capabilities and
therefore innovate faster due to less
training effort and end user push
back. Reinvented user experiences
increase end user productivity through
in context information and empower
optimized decisions based on accurate,
timely information. Embedded social
collaboration enables problem resolution
across a global workforce and develops
corporate knowledge through the
sharing of best practices.
Expanded Industry Functionality—
Aerospace & Defense, Automotive
Recent releases have added industry
best practices for Automotive and
Aerospace & Defense verticals on top
of existing industry capabilities for High
Tech, Industrial Machinery & Equipment,
Distribution and General Manufacturing.
Delivers a more compelling, out-of- thebox solution for targeted micro-verticals,
faster deployment and lower TCO, while
preserving upgrade paths.
New ION Integrations to
Extension Apps
Helps companies to leverage and
extend their core ERP investment with
best of breed applications that are
pre-integrated and share a common
look and feel. Integrations are resilient
to upgrades and enable increased
business and IT alignment as new
applications can be deployed rapidly
with minimal training effort.
LANGUAGES
Arabic
•
Italian
•
Bulgarian
•
Portuguese (Brazil)
•
Croation
•
Romanian
•
Czech
•
Serbian (Latin-based)
•
Dutch
•
Simplified Chinese
•
English
•
Slovenian
•
Finnish
•
Spanish
•
French
•
Thai
•
German
•
Traditional Chinese
•
Hebrew
•
Turkish
•
Hungarian
•
Vietnamese
•
Infor Discovery Guide | 92
Industries
Americas
EMEA
APAC
Aerospace & Defense
•
•
•
Automotive
•
•
•
Equipment
•
•
•
High Tech & Electronics
•
•
•
Industrial Manufacturing
•
•
•
Service Providers
•
•
•
Note: This information represents
the current state of product
readiness vs. the desired or planned
future capabilities in the roadmap.
10x Core Features
Financial Management
subcontracting operations
Project Lifecycle Management
• Cross-dimensional Validations
• Supplier Progress Payment
• P
roject Pegging
• Electronic bank statements
• Purchasing Workbench
• P
roject Costing breaks
• Auto-cash
• Self-billing
• Payment method discounts
• 3-Way Match for Self-billing
• Invoicing 360 screen
• B
orrow/Loan/Payback
Supply Chain Management
• ATP/CTP enhancements
• Landed Cost
• A
uto-generate handling unit
from ASN
• Role-base homepage for Finance
Manufacturing Management
• P
roject Pegging in
Purchase Schedules
• C
ustomer Acceptance, i.e.
DD250 Material Inspection and
Receiving Report
• M
ultiple Bank Guarantees against
a Contract Line item Number
• H
TML5 user interface
Governance, Risk and Compliance
• Critical Safety Item (CSI)
• US DoD compliance
• Production Order Split
Service Lifecycle Management
• US Government invoice formats
• Shopfloor Operator Workbench
• C
laim Management
• EU invoicing directive
• W
arranty Terms
• DEM Authorization Report
Quality Management
• Contract Manager homepage
• Sampling plans
• Non-conformance
Sourcing and Procurement
• Corrective action plans
• Corporate purchase contracts
• Quality Manager homepage
• Tactical sourcing for
• Quality Management Reporting
Core Application Portfolio
• Installation Group on Project
• F
ollow-up work orders for
complex installations
Infor Discovery Guide | 93
10x common component adoption
Integrations
Mobile
Quality Reporting
Enterprise Performance
Management
Motion Pulse, ActivityDeck
Program Cost Ledger
Motion Road Warrior
Earned Value Management System
Infor Mobile Dashboard
Automotive Analytics
Infor Motion Query and Analysis
Aerospace & Defense Analytics
E-commerce
New Localizations
Micro-Verticals
Automotive Exchange
Argentina
Automotive OEM, Tier 1-2 suppliers
Sales & Operations Planning (S&OP)
Russia
High Tech & Electronics
Demand Planning
Ukraine (translation)
Commercial Aerospace
Infor Risk and Compliance
Inforce
Configure Price Quote
Supply Chain Planning
Supply Chain Execution Suite
Supplier Exchange
E AM
SAP and Oracle EBS
Core Application Portfolio
Analytics
Financial Analytics
Sales Analytics
Purchasing Analytics
Manufacturing Analytics
Industrial Manufacturing
Defense Contract Manufacturing
Industrial Machinery &
Equipment Manufacturing
MRO—Maintenance, Repair, Overhaul
Service Management
Infor Discovery Guide | 94
Infor LN: Why Upgrade?
capabilities
Manufacturing, Supply Chain,
and Finance in the core
Automotive and A&D capabilities in the core
Globalization capability in single instance
Open integration to extended solutions
ION Business Vault with industry Analytics
Enterprise-wide Planning
Contract/Project/Customer Pegging
Depot Repair
Assembly Line Control
Flexible costing with landed cost
Role-based dashboards
In-context Business Intelligence
ION-enabled with workflow and
event management
Infor Ming.le social enterprise capability
Old Versions
LN 10x On-premise
Industry CloudSuites
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
* L N customers can migrate to an LN based Industry CloudSuite such
as CloudSuite A&D, CloudSuite Automotive, CloudSuite Industrial
OR M3-based CloudSuite Fashion or CloudSuite Food & Beverage.
In some instances, maintenance credits can be applied towards
Industry CloudSuite subscription fees. Contact your sales or support
representative for information.
Core Application Portfolio
Yes
No
In Progress
Infor Discovery Guide | 95
Infor LX
Key Information
Infor LX is an ERP solution that offers deep industry
functionality and flexibility to help companies adapt to
new manufacturing trends and regulatory changes.
• Most complete process manufacturing functionality and the
latest Infor technology together on the most cost-effective
computing platform.
• Deploy locally or globally with multi-language, currency,
time zone, and facility capabilities for flexibility.
Roadmap
2013
2014
2015
10x
10x
10x
Infor Ming.le
8.3.5 10x Feature Pack
Infor CloudSuite LX
Business Analytics
e-Commerce
Supplier Exchange
Infor Reporting
Expanded in-context ability
Rhythm
Infor Business Vault
WebTop 4.5
Infor d/EPM
Inforce
EGLi Enhancements
Serialization for General Manufacturing
EGLi
Modernized user experience
EGLi consolidations
EAM
Inter-company enhancement
Motion Road Warrior
Core Application Portfolio
Infor Discovery Guide | 96
Strategic
Objectives
Lower Total Cost of Ownership for
Power Systems
Deliver advanced technology and rich
functionality to the IBM Power Systems
base, extending existing low total cost of
ownership with unlimited scalability.
Specialize by Industry
Engineered to support key
manufacturing industries through
flexible configuration options and
pre-packaged integrations, role-based
business process flows, and analytic
content for focus verticals, particularly
Food & Beverage and Chemicals &
Life Sciences.
Enable Adoption of High-value
Extension Applications
Provide high value expansion
opportunities for customers
with packaged integrations to
Supply Chain Execution, Inforce
and Salesforce, Infor Reporting,
Business Analytics, F9, e-commerce,
and more to come.
Make Upgrades Seamless
Provide opportunities to upgrade
and modernize easily and efficiently
with Flex program and packaged
ION-based integrations to Infor
Ming.le, ION Process, and new
IDF applications.
10x Highlights
Flexible Global Deployment
New Workspace User Interface
Combined with Pulse and
ActivityDeck
Delivers single instance for improved total
cost of ownership.
New Infor Ming.le user Interface with
Alerts, Posts, and Feeds.
ION Enabled
Extends the core footprint to include
high value extension applications
quickly and efficiently.
Reporting and Analytics
Provides a single version of the truth
across the enterprise. Drives greater
value from core ERP solution and makes
data available across the enterprise.
Extended Applications
Adds new capabilities to deliver
significant business value with little
disruption on top of core, proven ERP.
LANGUAGES
Dutch
•
Japanese
•
English
•
Portuguese
•
French
•
Simplified Chinese
•
German
•
Spanish
•
Italian
•
Limited Availability: Korean, Russian, and Swedish
Industries
Americas
EMEA
APAC
Chemicals & Life Sciences
•
•
•
Consumer Packaged Goods
•
•
•
Food & Beverage
•
•
•
General Manufacturing
•
•
•
Industrial Manufacturing
•
•
•
Note: This information represents the
current state of product readiness
vs. the desired or planned future
capabilities in the roadmap.
Core Application Portfolio
Infor Discovery Guide | 97
10x Core Features
Application capabilities
Extensive process industry capabilities
• Forward and backward lot traceability
• Serial number traceability
• P
otency, yields, and by-and
co-product support
Handles complex pricing scenarios
and promotions
Electronic signature
Product life cycle control
Flexible manufacturing
methods support
Lean business process support
Single sign-on
True multi-facility support for
global deployment
Web-enabled
Multiple language support
360 degree view to business essentials
Global financials with multi ledger
and COA
EDI through ECM
Technology capabilities
Extension file ready
Infor Ming.le Foundation
iASP support for simplified
disaster recovery
• Dynamic weights and measures
Quality control
Infor Mobile Dashboards
Infor Ming.le 11
ION Process, Pulse, Activity
Deck, Workflow
Extensive exit points
Double byte enabled
Extremely scalable
In-context enabled
Business Vault
10x common component adoption
Integrations
Localizations
Analytics
Supply Chain Execution
Brazil
Cognos 8.4 and 10.1
Inforce (Salesforce)
Argentina
Warehouse Mobility
Italy
Infor Business Analytics and
Manufacturing Foundation
Corporate Performance
Management (CPM)
China (ICS)
Micro-verticals
Japan (ICS)
Food & Beverage
Mexico
Life Sciences
Others in core
• Pharmaceuticals
Local.ly, as available
• Medical Devices
Optiva (PLM)
EPAK
Enterprise Asset Management
Infor Reporting
e-Commerce
Mobile
EAM
Motion Road Warrior
Motion ActivityDeck
Infor Mobile Dashboards
Core Application Portfolio
Chemicals
Industrial Manufacturing
General Manufacturing
Process Automotive
Infor Discovery Guide | 98
Infor BPCS/LX: Why Upgrade?
capabilities
Manufacturing, Supply Chain,
and Finance in the core
Flexible manufacturing methods
Multiple language support
Globalization capability in single instance
Dynamic weights and measures
Infor Ming.le enabled for a modern
user experience
Advanced Pricing and Promotions
Flexible inventory allocation, picking
and shipping
Inbound and outbound logistics
Release Management
Credit and Deduction Management
Electronic signature
Project Management
Graphical Lot Tracker
Modern QMS
Old Versions
LX 10x
Industry CloudSuites
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Yes
Core Application Portfolio
No
In Progress
Infor Discovery Guide | 99
Infor M3
Key Information
Infor M3 is a comprehensive ERP solution
designed for companies that make, move,
or maintain products.
• Industry-specific functionality and a commitment to
open standards, for greater flexibility and lower cost
of ownership than competing systems.
• Infor M3 offers ultimate flexibility in operations, technology,
and scale. As a multi-site, multi-country, and multi-company
solution, M3 empowers your organization to adapt to
changing business needs. It provides flexibility in managing
mixed-mode and complex environments, with the agility to
make quick adjustments at any time. Written in Java, M3
also gives you platform independence and choice.
Roadmap
2013
2014
2015
New software delivery model
Enriched Infor Ming.le experience
Infor Ming.le enablement
Major enhancements to Equipment
Dealer Platform
Roll out of Infor industry
CloudSuites for Food & Beverage,
Fashion, and Equipment
HTML5 client multi browser
Enriched industry-specific analytics,
KPIs, and Dashboards
ION integrations
Implementation Accelerator for
Chemical industry
Web-based mashups
Further ION integrations
New Open technology stack to reduce
the cost of ownership
Equipment Dealer Platform
Configure Price Quote (CPQ)
integration
New application to support Farmer
Grower Settlement
New Quality Management System
New application for Mobile Field
Service Management
Fresh Food Planner
Promotional Pricing
Columbia
New Fashion Product Lifecycle
Management (PLM)
Enhancements to freight management
capabilities for the US
Enhanced finished goods allocation
capabilities for fashion customers
New Fashion PLM module for
Assortment Planning
Further certified ION integrations to
Infor best-in-class products
Russia and Turkey via Local.ly
Core Application Portfolio
Infor Discovery Guide | 100
Strategic
Objectives
Lower Total Cost of Ownership
Continue to hone deployment and
maintenance effort by delivering
packaged localizations and industryspecific configurations that include
pre-packaged data models, reports,
embedded analytics, and business
process flows.
Specialize by Industry
Infor industry-specific suites with
prepackaged integration, role-based
business process flows, and analytic
content for focus verticals, particularly
Equipment Dealer, Service & Rental,
Food & Beverage, Fashion, Distribution,
Chemicals, and other process industries.
10x Highlights
New HTML5 browser operating within
Infor Ming.le
More certified ION integrations to
Infor best in class solutions
Enables M3 customers to take
advantage of many more Infor solutions
and use the full power of Infor Ming.le
including social business collaboration
with integrated workflows, alerts, and
contextual business intelligence.
M3 customers can take
advantage of Infor’s rich
portfolio of business applications.
New software delivery model
Provides major functional updates to
customers faster, on an annual basis.
Deeper industry functionality for our
focus industries
Reduces need for customer-unique
modifications or third-party solutions
and expands vertical reach.
Significant investment in M3
M3 in the cloud
M3 is now available in the cloud through
Upgrade X for existing customers and is
the hub of a number of Infor CloudSuites,
including Food & Beverage, Fashion, and
soon Equipment.
More than 1000 enhancements over last
major release.
Enable Adoption of High-value
Extension Applications
Provide high value expansion
opportunities for customers with
packaged ION-based integrations to
Inforce, mobile, PLM, d/EPM, Supplier
Exchange, Business Intelligence, Infor
Reporting, Local.ly, e-Commerce, and
Warehouse Management.
Make Upgrades Seamless
Enable customers to upgrade easily and
efficiently through predefined content
packs, cloud, or phased upgrades
particularly for Infor Ming.le adoption.
Expand Globalization
Infor M3 supports 41 countries as
standard and will support even
more localizations within Infor M3
and Infor Local.ly in the future, to
support customers as they expand
into new geographies.
LANGUAGES
Danish
•
Italian
•
Dutch
•
Japanese
•
English
•
Norwegian
•
Finnish
•
Polish
•
Flemish
•
Portuguese
•
French
•
Simplified Chinese
•
German
•
Spanish
•
Hungarian
•
Swedish
•
Partners can provide: Russian, Hebrew, and Greek
Industries
Note: This information represents the
current state of product readiness
vs. the desired or planned future
capabilities in the roadmap.
Core Application Portfolio
Americas
EMEA
APAC
Chemicals
•
•
•
Distribution
•
•
•
Equipment
•
•
•
Fashion
•
•
•
Food & Beverage
•
•
•
Infor Discovery Guide | 101
10x CORE FEATURES
SALES
Inventory management
Finance
Enhanced sales price and discount
handling for Equipment
Kit generation method based on
product quantity and size breakdown
Approximately 200 improvements
over M3 10.1
Significantly enhanced Equipment
Quotation Management
Kit in purchase and auto kit
price calculation
Special Price Agreements
(Ship and Debit)
Attribute controlled kits
New equipment cost/revenue
summary and new Equipment
Transaction Register
Promotion management pricing and
discounting process improved and
possibility for entering orders prior to
the promotion
Enhancements to color and size in
characteristics management
Cash management extended to
all order flows and new
end-of-day processing
Improved visibility of kits in order
matrix in customer order and
stock overview
Enhanced and consistent credit
limit management
Counter sales, improved with
shopping basket, search, cash-desk
integration, and keyboard shortcuts
Improved location based
inventory checks
New Cash Desk Mashup increases
usability for trade counter sales
Automatic cartonization suggestions
for packing
Payment terms on customer
order line rather than just at the
order header
Improved slotting capabilities for
putaway in goods receipt
Enhanced product replacement
capabilities in sales orders
Automatic recount of physical
inventory counts based on user
defined tolerances
Prepayment control on sales order
Introduced support for US sales tax
without the need for Vertex
Enhanced delegation of authority
process for supplier invoices
Ability to connect supplier invoices to
Customs invoices
New Warranty Claim
Management solution
New process for managing sales
orders requiring prepayment
New equipment reservations
Improved back order prevention
Delivery management
New Quality module
Integration with Infor Configure Price
Quote (CPQ)
Lot blending and tank cleaning
Infor 10x enabled
Freight outbound transport
management including integration
to 3rd party freight forwarders,
freight shopping, charges and
package value handling
HTML5 client multi browsing with
personalization, Web Mashups and
flexible start pages
Warehouse Mobility
improvements provide more
coverage, simplified processes
Support for Infor Ming.le — Use of
workflows and alerts connected with all
existing 200+ app messages and new
user defined application messages
Pack and Ship improvement for
load building
9 certified ION integrations and
more to come
Content rich analytics based on Infor
BI and Business Vault
Harmonization of users to simplify
management and enable use
of Workflow
Over 1,100 M3 functions now
have bookmarks
Core Application Portfolio
Picking and Inventory control
improvements
New Picking Workload
Overview capabilities
Supply Chain Orders—upstream
changes of dates
Customer Channels with new shipto customer ID
Manufacturing
Lot management including strict
rotation, lot-numbering rules, etc.
Manufacturing—Back-flush labor- and
process-time at put-away
Auto Reporting of MO Operation times
based on quantity produced
pURCHASING
Bulk order enhancements for make-toorder and make-to-stock
Staging of packages in receipt process
Infor Supplier Exchange ION Integration
Purchase order ASN support for catch
weight and expiry dates
New rules for automatic consolidation
of purchase order proposals
Handling of supplier rebates on
promotional products where there are
special commercial terms
Infor Discovery Guide | 102
10x COMMON COMPONENT ADOPTION
Integrations
NEW LOCALIZATIONS
Micro-verticals
Optiva (PLM)
India
Inforce
Brazil
Food & Beverage—manufacturers
and distributors
Motion Road Warrior
Motion—M3 CLM
Supplier Exchange
Mobile
CLM applications
Road Warrior
CPM
Fashion—manufacturers, design/
source/distribute brands, private brand
retailers, and vertically integrated
Distribution—building materials,
industrial, electrical distributors, and
professional wholesalers
Infor BI
Analytics
Equipment—dealers, service
providers, and rental companies
Configure Price Quote
Infor BI and industry-specific
M3 Analytics
Chemicals and Process—manufacturers
E-Commerce and Infor Rhythm
Infor Supply Chain Execution
Fashion, Food & Beverage,
Manufacturing, Distribution, Equipment
Infor Reporting
Core Application Portfolio
Infor Discovery Guide | 103
Infor M3—Fashion: Why Upgrade?
capabilities
New delivery model for functionality
Infor Ming.le enabled for a modern user
experience and social collaboration
Workflow, alerts, and contextual BI
HTML5 client for multi-browser and device
ION enabled
Additional country support
Web-based mashups
New Quality Management System
Infor Fashion PLM
M3 Report Manager
Infor BI Dashboard / d/EPM
Mass update of Multiple CO lines
Improved batch allocation and quick de-allocation
Improved kit generation and visibility
Cloud deployment and SaaS on AWS by Infor
Old Versions
M3 10.1
•
•
•
•
•
•
•
•
•
Some
•
•
•
•
•
•
•
•
•
A few
More
•
•
•
•
•
•
•
•
•
Yes
Core Application Portfolio
10x
On-premise
UpgradeX
and Infor
CloudSuite
•
•
•
•
•
•
•
•
•
•
41 countries
41 countries
•
•
•
•
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•
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•
•
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•
No
In Progress
Infor Discovery Guide | 104
Infor M3—Food & Beverage: Why Upgrade?
capabilities
New delivery model for functionality
Infor Ming.le enabled for a modern user
experience and social collaboration
Workflow, alerts and contextual BI
HTML5 client for multi-browser and device
ION enabled
Additional country support
Web-based mashups
Fresh food planner
New Quality Management System
Infor Optiva PLM
M3 Report Manager
Infor BI Dashboard / d/EPM
Lot blending and tank cleaning
Freight/Transport mgmt., rate shopping
Cloud deployment and SaaS on AWS by Infor
Old Versions
M3 10.1
•
•
•
•
•
•
•
•
•
Some
•
•
•
•
•
•
•
•
•
Some
More
•
•
•
•
•
•
•
•
•
Yes
Core Application Portfolio
10x
On-premise
UpgradeX
and Infor
CloudSuite
•
•
•
•
•
•
•
•
•
•
41 countries
41 countries
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
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•
No
In Progress
Infor Discovery Guide | 105
Infor M3—Chemicals & Process: Why Upgrade?
capabilities
New delivery model for functionality
Infor Ming.le enabled for a modern user
experience and social collaboration
Workflow, alerts and contextual BI
HTML5 client for multi-browser and device
ION enabled
Additional country support
Web-based mashups
New Quality Management System
Infor Optiva PLM
M3 Report Manager
Infor BI Dashboard / d/EPM
Lot blending and tank cleaning
Lot mgmt., strict rotation, lot-no. rules
Back-flush labor- and process-time at put-away
Cloud deployment and SaaS on AWS by Infor
Old Versions
M3 10.1
10x On-premise
UpgradeX
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
41 countries
41 countries
•
•
•
•
•
•
•
•
•
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•
•
•
•
•
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•
•
Some
•
•
•
•
•
•
•
•
•
Some
More
•
•
•
•
•
•
•
•
•
Yes
Core Application Portfolio
No
In Progress
Infor Discovery Guide | 106
Infor M3—Distribution: Why Upgrade?
capabilities
New delivery model for functionality
Infor Ming.le enabled for a modern user
experience and social collaboration
Workflow, alerts and contextual BI
HTML5 client for multi-browser and device
ION enabled
Additional country support
Web-based mashups
Special price agreements (ship and debit)
New version of Counter Sales
M3 Report Manager
Infor BI Dashboard / d/EPM
Prepayments on sales orders
New possibility for early orders for promotions
Improved back order prevention
Cloud deployment & SaaS on AWS by Infor
Old Versions
M3 10.1
10x On-premise
UpgradeX
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
41 countries
41 countries
•
•
•
•
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Some
•
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•
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•
•
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•
•
Some
More
•
•
•
•
•
•
•
•
•
Yes
Core Application Portfolio
No
In Progress
Infor Discovery Guide | 107
Infor M3—Equipment: Why Upgrade?
capabilities
New delivery model for functionality
Infor Ming.le enabled for a modern user
experience and social collaboration
Workflow, alerts and contextual BI
HTML5 client for multi-browser and device
ION enabled
Additional country support
Web-based mashups
New equipment cost/revenue summary and new
equipment transaction register
CRM for equipment
M3 Report Manager
Infor BI Dashboard / d/EPM
Enhanced equipment quotation management
New warranty claim management solution
Parts marketing programs/rebates
Cloud Deployment and SaaS on AWS by Infor
Old Versions
M3 10.1
10x On-premise
UpgradeX
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
41 countries
41 countries
•
•
•
•
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•
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•
•
•
•
•
•
•
•
•
•
•
Some
•
•
•
•
•
•
•
•
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Some
More
•
•
•
•
•
•
•
•
•
Yes
Core Application Portfolio
No
In Progress
Infor Discovery Guide | 108
Infor M3—Manufacturing: Why Upgrade?
capabilities
New delivery model for functionality
Infor Ming.le enabled for a modern user
experience and social collaboration
Workflow, alerts and contextual BI
HTML5 client for multi-browser and device
ION enabled
Additional country support
Web-based mashups
New quality management system
M3 Report Manager
Infor BI Dashboard / d/EPM
Lot blending and tank cleaning
Lot mgmt., strict rotation, lot-no., rules
Back-flush labor- and process-time at put-away
Auto reporting of operation times based on
quantity produced
Cloud deployment and SaaS on AWS by Infor
Old Versions
M3 10.1
10x On-premise
UpgradeX
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Some
•
•
•
•
•
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•
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Some
More
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Yes
Core Application Portfolio
41 countries
No
41 countries
•
•
•
•
•
•
•
•
•
In Progress
Infor Discovery Guide | 109
Infor System21
Key Information
Infor System21 is an ERP solution that optimizes
every aspect of a complex, global mixed-mode or
distribution business, whether it’s in Fashion, Food
& Beverage, Automotive, Electronics, Equipment,
General Manufacturing, or Distribution.
• Most complete mixed-mode and distribution business
manufacturing functionality, together with the latest ERP
technology on the world’s most cost-effective and secure
industrial computing platform.
• Monitors, controls, and optimizes
all business processes.
Roadmap
2012
2013
2014
2015
10+
10x
10x
Xi
ION enablement
Infor Ming.le
Infor e-Commerce
Infor Optiva
System i Workspace
System i
Workspace 2012
System21 3.0
ISA compliance
System i Workspace
System21 3.1
System i
Workspace 2013
Brazil localization
Infor BI
Infor BI
IDF Inquiries—
Field Service
IDF Inquiries
(Finance, Distribution,
Inventory)
Warehouse
Management
Supplier Exchange
and Road Warrior
Inforce
ION Business Vault
Infor Reporting
Infor Operational
Reporting
Enterprise Asset
Management
Business Analytics/
BAMF
Russia localization
CRMi V3
India localization
2016
Compliance—
Middleware, Payroll
Inforce—Inbound
Orders
Select Unicode
enablement
IDF Inquiries — MFG,
Purchasing
South American
taxation
Core Application Portfolio
Infor Discovery Guide | 110
Strategic
Objectives
Lower Total Cost of Ownership for
Power Systems
Deliver advanced technology and rich
functionality to the IBM Power Systems
base, extending existing low total cost of
ownership with unlimited scalability.
Specialize by Industry
Engineer industry suites with prepackaged integration, role-based
business process flows, and analytic
content for focus verticals, particularly
Food & Beverage (Drinks), and Fashion.
10x Highlights
New User Interface Combined with
Pulse and ActivityDeck
Delivers a dramatically modernized
user experience and will change the
way people work.
ION Enabled
Extends the core footprint to include
high value extension applications
quickly and efficiently.
Flexible Global Deployment
Delivers single instance for improved
total cost of ownership.
Reporting and Analytics
Provides a single version of the truth
across the enterprise. Drives greater
value from core ERP solution and makes
data available across the enterprise.
Extended applications
Adds new capabilities to deliver
significant business value with little
disruption on top of core, proven ERP.
Enable Adoption of High-value
Extension Applications
Provide high value expansion
opportunities for the customer
base with packaged integrations to
Infor e-commerce, Infor Enterprise
Asset Management, Infor BI, Infor
Operational Reporting, Infor Demand
Planning, Inforce Order Management,
Infor Supplier Exchange, and Infor
Warehouse Management.
LANGUAGES
Chinese (double-byte)
•
Italian
•
Dutch
•
Spanish
•
French
•
UK English
•
German
•
US English
•
Make Modernization Seamless
Provide opportunities to upgrade and
modernize easily and efficiently with
ION-based integrations to Workspace,
Infor Ming.le, and Analytics.
Industries
Americas
EMEA
APAC
Fashion
•
•
•
Food & Beverage
•
•
•
Note: This information represents the
current state of product readiness
vs. the desired or planned future
capabilities in the roadmap.
Core Application Portfolio
Infor Discovery Guide | 111
10x Core Features
Infor Ming.le Foundation
Working days and supplier calendars
Three-way invoice matching
IDF Inquiries
Purchase order reservation
Lot expiry in hours and minutes
iASP enablement
EDI order sourcing
Warehousing—multiple stockrooms
Compliance—middleware,
bond payroll
Enhanced picking
Retrospective discounts
Mass load release
Service VAT
Embedded workflow and ION
Workflow
Invoice posting control
General ledger cost reconciliation
Removal of historical data
Invoice alternative currency
Customer licensing
Extended attributes
Period end average costing
US state profiles
AR save filters in cash allocation
Inbound container tracking
10x common component adoption
Integrations
Localizations
Analytics
Infor BI
Brazil
Business Intelligence and Analytics
Infor Demand Planning
Canada
Dashboards
Infor Business Analytics
Manufacturing Foundation
China
ION Business Vault
France
Infor Reporting
ION Business Vault
Infor Ming.le
Infor Motion Road Warrior
Infor Operational Reporting
Infor Supplier Exchange
Germany
Italy
Netherlands
Micro-verticals
Food & Beverage (Drinks)
Fashion
United Kingdom
US
Infor Warehouse Management
Inforce
Mobile
Infor e-Commerce
Motion Road Warrior
Infor Enterprise Asset Management
Motion ActivityDeck
Core Application Portfolio
Infor Discovery Guide | 112
Infor System21: Why Upgrade?
capabilities
Finance, Distribution, and Manufacturing
in the core
Chinese/DBCS
Master Data Management
SoHo modern user experience
Advanced Promotions
Warehousing—multiple stockrooms
Product Life Cycle Management
Advanced Business Analytics and Dashboards
Period End Average Costing
Supplier Receipts and Returns without a PO
Extended Customer Attributes
Removal of Historical Data
Archive Currency Exchange Rates
ION enabled
Infor Ming.le enabled for social collaboration
Old Versions
10x on Premise
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Yes
Core Application Portfolio
UpgradeX in
Infor CloudSuite
•
•
•
•
•
•
•
•
•
•
•
N/A
•
•
•
No
In Progress
Infor Discovery Guide | 113
Infor VISUAL
Key Information
Infor VISUAL is a powerful ERP solution for complex
manufacturers, that utilizes Lean and Theory of
Constraint methodologies with graphical representations
of production orders and throughput to improve
business performance.
• Map business processes visually and access tools that
show how each part of the manufacturing process relates
to the others—helping to resolve bottlenecks, schedule
effectively, and price jobs accurately.
• L ean scheduling concepts help eliminate redundant
or wasteful steps.
• “What if” schedule comparison helps manufacturers
determine throughput gains and associated revenue
increases.
• T
his mixed-mode application meets the unique
requirements of engineer to order, configure to order,
repetitive, and service-based manufacturers.
Roadmap
2012
2013
2014
2015
10+
10x
10x
Xi
Motion Road Warrior
Multi-site, Multi-entity
Expanded Easy Lean
Infor Quality Management
(IQM)—Thin client browser
based deployment with Infor
Ming.le adoption
VISUAL ERP—SQLWindows
& TD Mobile 6.2 adoption
F9 Financials
SoHo User Experience
for VISUAL 7.1.2, Global
Financials, and VTA
GL Dimensions
Enhanced RMAs
Inforce
Customizable line
parameters in Mfg Window
Expanded Buyer
functionality
Expanded BOD content
Obsolete Services
Enhanced Dimensional
Inventory
SoHo User Experience for
VISUAL CRM
MS .NET 4.0 framework
adoption for Global
Financials, Exchange, and
Time & Attendance
Expanded ION BODs and
solution integrations
Enhanced SoHo
User Experience with
standardized forms and
tool bars
Graphical Document
Lifecycle
Intuitive Document to
Document Drill-to
Target and Source
Document Drill-to
Document Activities
with Alerts
Personalized Dashboards
Expanded APIs
VISUAL productivity views
Mobile Dispatch List
Core Application Portfolio
Infor Discovery Guide | 114
Strategic
Objectives
Low Cost of Ownership
Visual design concept is intuitive and
easy to use, which reduces training and
implementation costs. The solution is
deployed as a single database instance,
which reduces maintenance costs.
Users can upgrade to the next release
level or through multiple release levels
with a single mouse click.
Specialize by Industry
Engineered industry suites for focus
verticals include pre-packaged
integration, role-based business process
flows, and analytic content, along with
Actual Costing, Quality Management,
and Lean Scheduling at the core.
Also includes Project Accounting for
Aerospace & Defense, Quality and
Serial/Lot Tracking for Medical
Devices, Dimensional Inventory for
Fabrication, Project Management for
large scale jobs.
Enable Adoption of High-value
Extension Applications
Provide high value expansion
opportunities for customers with
packaged ION-based integrations
to PLM, EAM, Inforce, and Salesforce,
mobile applications, and Business
Intelligence.
Make Upgrades Seamless
Enable customers to upgrade easily and
efficiently through pre-defined content
packs, cloud or phased upgrades, and
mobile applications.
10x Highlights
New User Interface that meets SoHo
Experience Standards
Expanded Lean Scheduling
Transforms VISUAL into a modern user
experience for a consistent and unified
look across all Infor solutions.
Expanded parameters and settings
provide a greater level of flexibility and
precision to the EasyLean Scheduling
result set.
Infor Quality Management
Adoption of Infor Analytics
New browser interface allows greater
adoption of 10x technologies. Benefit
from Infor’s portfolio of innovative
new technologies—user experience,
collaboration, analytics, mobile.
Pre-configured industry-specific metrics
are now available in the area of finance,
sales, procurement, and production via
ION and Infor Business Vault.
Adoption of Infor Reporting in
Infor Quality Management
Delivers an easier to use, more robust
reporting solution for all Infor Quality
Management reports.
LANGUAGES
Chinese
•
Italian
•
Dutch
•
Portuguese
•
English
•
Spanish
•
French
•
Industries
Americas
EMEA
APAC
Aerospace & Defense
•
•
•
Automotive
•
•
•
Equipment
•
•
•
High Tech & Electronics
•
•
•
Industrial Manufacturing
•
•
•
Note: This information represents the
current state of product readiness
vs. the desired or planned future
capabilities in the roadmap.
Core Application Portfolio
Infor Discovery Guide | 115
10x Core Features
Road Warrior
Improved RFQ/requisition integration
Expanded user defined fields
VISUAL Essentials (China packaging)
F9 Financials
RMA receiving window
Expanded EasyLean
precision settings
Inforce
Flexible RMA Evaluation functionality
Contextual BI support in Quality
Analytics
Automated report totaling in
financial reports
Enterprise Asset Management
SoHo User Experience
Consolidated purchasing
across sites
Multi-entity, multi-site
Document life cycle viewer
Database schema report
Dimensional Inventory on all sales and
purchase documents
BODs version 2.9.0
Thin client/browser deployment for
Quality Management
Inactive engineering masters
MS .NET 4.0 deployment adoption
for Global Financials
Engineering Master grid view with
export and import
Service Management
Multiple warehouse support
in Lean scheduling
Improved automated sales, purchase
tie across sites
Detailed A&D burden breakdown
Infor Ming.le adoption
10x common component adoption
Integrations
New Localizations
Micro-verticals
Inforce (Salesforce)
Mexico
Automotive
Enterprise Asset Management (EAM)
PLM Discrete
Infor Query & Analysis
Infor F9
Mobile
Motion Road Warrior
Motion ActivityDeck
Motion Query & Analysis
Specialty Vehicles
Metal & Plastics Fabricators
Medical Devices
Aerospace & Defense
Service Management
High Tech & Electronics
Business Analytics
Manufacturing Foundation
Machinery & Equipment
Project-based manufacturing
Insite Ship
Infor BI
Core Application Portfolio
Infor Discovery Guide | 116
Infor VISUAL: Why Upgrade?
capabilities
Microsoft .Net and browser-based solution
Mongoose Development Framework
Multi-site
APS (Advanced Planning & Scheduling)
Service Management
Quality Management
Infor ION
Infor Ming.le
ION BI and Reporting
Vendor/Customer/Employee Portals
Infor Factory Track
VISUAL v6.x
or earlier
Upgrade to
VISUAL 7.1
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Yes
Core Application Portfolio
Migrate to CSI
v9.00.20
CloudSuite
Industrial
•
•
•
•
•
•
•
•
•
•
•
No
Optional
Infor Discovery Guide | 117
Infor XA
Key Information
Infor XA is the deepest, most comprehensive
and secure ERP product on the market today
for discrete manufacturers.
• M
ost complete discrete manufacturing functionality and
latest ERP technology, together on the world’s most costeffective and secure industrial computing platform.
• M
ixed-mode application meets the unique requirements
of engineer to order, configure to order, repetitive, and
service-based manufacturers.
• O
ffers total information access at the user level, along
with embedded social networking, advanced integration
architecture, and unmatched simplicity in administration.
Roadmap
2014
2015
2016
Infor 10x Release
9.2 Release
9.3 release
SoHo User Experience
Enterprise Accounts Payable
Repetitive manufacturing
Infor Business Intelligence
Enterprise Accounts Receivable
IDF Development completion
Supply Chain Execution
IDF materials transactions
Cloud enhancements
ION integration
Cloud enhancements
Globalization enhancements
Product Lifecycle Management
Release 10
XA in the cloud
Additional ION integrations
Configure Price Quote enhancements
All IDF release
Supplier Exchange enhancements
Enterprise General Ledger
version 2
Core Application Portfolio
Infor Discovery Guide | 118
Strategic
Objectives
Low Cost of Ownership for
Power Systems
Deliver advanced technology and rich
functionality to the IBM Power Systems
base, extending existing low total cost
of ownership with unlimited scalability.
Specialize by Industry
Deliver focused industry functionality
with pre-packaged integration and
analytic content for focus verticals,
particularly Automotive Suppliers,
Aerospace & Defense Suppliers,
Equipment, and High Tech industries
Enable Adoption of High-value
Extension Applications
Provide high value expansion
opportunities for customers with
packaged integrations to Supplier
Exchange, EAM, Inforce, and Salesforce,
mobile applications, BI, F9, Corporate
Performance Management, Supply
Chain Execution, and more.
Make Modernization Seamless
Provide opportunities to upgrade to
cloud or on-premise deployment.
Modernize easily and efficiently with
packaged ION-based integrations to
Infor Ming.le, ION Process, and Infor BI.
10x Highlights
New User Interface IDF+Workspace
Extended Applications
Delivers a dramatically modernized
solution to System i customers looking
to modernize their proven solution in a
non-disruptive way.
Delivers loosely coupled
global implementations.
Cloud Deployment Options
Provides a more flexible infrastructure
for business expansion or contraction, as
well as a shift from capital expenditures
to operating costs.
Global Deployment Flexibility
Supports Power System customers
looking to grow or bolster their IT
infrastructure globally.
Pervasive Analytics
Drives greater value from core ERP
solution and makes data in the system
more relevant to a broader audience
within the enterprise.
LANGUAGES
Czech
•
Polish
•
English
•
Portuguese (Brazil)
•
French
•
Simplified Chinese
•
German
•
Spanish
•
Italian
•
Swedish
•
Japanese
•
Turkish
•
Industries
Americas
EMEA
APAC
Aerospace & Defense
•
•
•
Automotive
•
•
•
Equipment
•
•
•
High Tech & Electronics
•
•
•
Industrial Manufacturing
•
•
•
Note: This information represents the
current state of product readiness
vs. the desired or planned future
capabilities in the roadmap.
Core Application Portfolio
Infor Discovery Guide | 119
10x Core Features
Infor Ming.le Foundation
ION Process
360 degree data access
across application
Data view actions and styles
Customer and internal multieverything planning, ordering,
and fulfillment
Electronic signature capture
Multi environment management
from core
Master data replication by object
embedded in security model
Security release profiles and auto
content security
Global multi-book general ledger
Visual Planner and Scheduler with full
capacity view
Remote program interface
Embedded workflow and
ION Workflow
Publish and subscribe capability
in core
Support for all manufacturing models
Context publishing in user experience
Multiple approaches to
contextual analytics
Attribute groups in business objects
10x common component adoption
Integrations
Localizations
Mobile
Configure Price Quote
France
Motion Road Warrior
Supplier Exchange
Spain
Motion ActivityDeck
Inforce (Salesforce)
Germany
Enterprise Asset Management (EAM)
Mexico
Corporate Performance
Management (CPM)
Italy
Motion Road Warrior
Field Service
B2B Portal
Manufacturing Execution System
Project Manufacturing
Global Execution
Poland
Brazil
Analytics
Infor Business Intelligence
Infor Operational Reporting
Context Analytics
IDF Report Writer
China
Turkey
Micro-verticals
Argentina
Discrete Manufacturing
Others in core
Engineer-to-order, Configure-to-order
Local.ly, as available
Automotive—Tier 1, Tier 2
Furniture/Window/Door
High Tech
Aerospace & Defense
Metal and Plastics Fabrication
Medical Devices
Core Application Portfolio
Infor Discovery Guide | 120
Infor XA: Why Upgrade?
capabilities
Old Versions
10x on Premise
Industry
CloudSuites*
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Manufacturing, Supply Chain,
and Finance in the core
Customer Relationship Management in core
Infor 10x user interface
Master Data Management for multi-environment
ION with Enterprise Analytics and Reporting
Infor Ming.le social enterprise capability
Enterprise Asset Management integration
Configure, Price, Quote integration
Supplier Exchange integration
Supply Chain Execution integration
Inforce CRM integration
Equipment-specific functionality
Automotive-specific functionality
*X
A Customer can migrate to an Industry CloudSuite, such as
CloudSuite A&D, CloudSuite Automotive, CloudSuite Industrial,
CloudSuite Fashion, or CloudSuite Food & Beverage
Core Application Portfolio
Yes
No
In Progress
Infor Discovery Guide | 121
“
Infor’s unmatched support and
industry-specific expertise can
make the difference for global
organizations that want to stay on
top of local jurisdictional reporting
and taxation requirements while
reducing risk, lowering costs, and
reaching top financial performance.”
Mauro Sapiro
Director, ITG
Core Application Portfolio
Infor Discovery Guide | 122
Core
Application
Portfolio
Financial Management Solutions
IN THIS SECTION
126 Expense Management
128 Lawson
133 SunSystems
Core Application Portfolio
Infor Discovery Guide | 123
Infor Expense Management
Key Information
Infor Expense Management reduces the cost and
increases the effectiveness of employee-initiated
expenditures and revenue processes.
• A
llows companies to tailor the solution to meet specific
business requirements and to plug into existing
back-office infrastructure.
• Provides comprehensive control over employee spending,
repeatable documented processes, automated workflow,
digital receipt filing, and automated approvals.
• L owers cost of ownership through pre-loaded
common data, business rule templates, a
best-practices approach to implementation,
and multi-language, multi-currency capabilities.
Roadmap
2012
N ov 2 0 1 2
Oct 2014
Infor 10
Infor 10+
Infor 10x
Blue 2.0
ION—ER updates and AP
reimbursement
Complete SOHO Experience
ION—Lawson, SunSystems, and Infor
CloudSuite Industrial (SyteLine)
Workspace
Contextual BI
Receipt store
Dual currency support
HTML audit
Mobile style sheet
Mobile receipts
BlackBerry native
Open travel booking
Infor Reporting—on-premise
Language packs—Traditional Chinese
and Russian
HTML System Admin
iPhone native
Document recall
Guest list overhaul
Line item receipts and receipt copy
Single currency reporting
Java 1.7 support
Export system data to Excel
Infor Ming.le adoption
ION—ERP connector updates
Templates—Healthcare, Finance,
Public Sector
T&E budget controls
HTML System Admin
Admin wizards
iPad, Android native
Mobile app improvements
Proxy enhancements
Guest address consolidation
Import Time & Expense transactions
via Excel
Mileage capture improvements
Core Application Portfolio
Infor Discovery Guide | 124
Strategic
Objectives
10x Highlights
Bolster Functional Leadership
Empower Your Users with
Consumer Grade User Experience
New Localizations,
Dual Currency Support
Invest in differentiators, including ION,
Infor Risk and Compliance, Infor Ming.le
social messaging, open travel booking,
automatic expense report creation, and
mobility, to become a leader in the travel
expense space.
Infor has invested in making the
XM system beautiful and usable by
leveraging the SoHO design guide. The
entire system has been rethought and
redesigned to make document creation
and management easier than ever.
The Infor 10x technology stack
enables faster, better, and more
efficient deployments.
Specialize by Industry
Move to the Future with
Digital Receipts
Deliver solutions with pre-packaged
integrations, rules, and content for
focused verticals, including Financial
Industries, Healthcare, Pharmaceuticals,
Retail, Manufacturing, and Public Sector.
Lower TCO Through Templates
and New Architecture
Enable rapid global expansion through
Local.ly and faster, more efficient
deployment through adoption of the
Infor 10x technology stack.
Leverage the Infor Receipt store to
eliminate wasteful and inefficient
paper receipts. Users can take
advantage of mobile apps, email entry,
and other services to make this an
easy self-service experience.
Core Application Portfolio
Adds enhanced reporting capabilities,
targeted budgeting and planning,
increased visibility, and configurable
controls with low IT involvement.
LANGUAGES
English
•
Russian
•
French
•
Simplified Chinese
•
German
•
Slovak
•
Italian
•
Spanish
•
Japanese
•
Swedish
•
Korean
•
Thai
•
Portuguese (Brazil)
•
Traditional Chinese
•
Make Modernization Seamless
Leverage Infor 10x technology
platform, including ION, Infor
Ming.le, Analytics, and SoHo
Experience, to deliver exciting new
functionality and automated upgrades
for existing and new customers.
Single Currency Reporting,
T & E Budget Controls, Reporting
Dashboards, and System
Administration Wizards
Infor Discovery Guide | 125
Industries
10x Core Features
Americas
EMEA
APAC
Aerospace & Defense
•
•
•
Automotive
•
•
•
Chemicals & Life Sciences
•
•
•
Distribution
•
•
•
Android native app
Equipment
•
•
•
iPad native app
Fashion
•
•
•
Proxy updates
Financial Industries
•
•
•
Guest address consolidation
Food & Beverage
•
•
•
Sunshine Act/Stark Law reporting
Healthcare
•
•
•
High Tech & Electronics
•
•
•
Hospitality
•
•
•
Industrial Manufacturing
•
•
•
Country sets—United Kingdom,
France, Spain, Brazil
Public Sector
•
•
•
HTML System Admin improvements
T&E budget controls
Consumer grade user experience
ION—ERP connector updates
iPhone native app
VAT bulk update/copy
Configurable email/print templates
Templates—Healthcare, Finance,
Public Sector
System Admin wizards
Note: This information represents the
current state of product readiness
vs. the desired or planned future
capabilities in the roadmap.
Infor Ming.le adoption
Infor Risk and Compliance T&E
Audit Insight
10x common component adoption
Integrations
Mobile
Lawson
Continue to leverage mobile
technology for iPhone, iPad,
and Android native apps
SunSystems
Infor CloudSuite Industrial (SyteLine)
Infor Risk and Compliance
Infor Reporting
New Localizations
England, France, Western Europe
Czech, Slovak, Eastern Europe
Brazil, Central America
China, Japan, Korea, Thailand
Russia
Australia, New Zealand
Core Application Portfolio
Micro-verticals and
Industries
Healthcare
Pharmaceuticals
Analytics
Public Sector
Infor Risk and Compliance integration
for 100% automated audit
Financials
Budget remaining vs. actual spend
Budget spend by vendor
(air,rail,hotel,car)
Spend by corporate travel agency
vs. outside
Professional Services/Consulting
Hospitality and Gaming
Higher Education
Retail
Manufacturing
Suspicious, duplicate, out of policy
expenses (Infor Risk and Compliance)
Specialized analytics by industry
Add meetings, travel, and expense
insights for total cost analysis
Infor Discovery Guide | 126
Infor XM: Why Upgrade?
capabilities
Old Versions
Latest Version
•
•
•
•
•
•
•
•
•
•
•*
•*
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Cloud or On-premise available
Native iPhone, iPad, and Android applications
Free digital receipts
World class user experience
T&E Budget Controls
Instrumental on system performance and usage
Create Time or Expense documents from offline MS Excel Template
Export system data to MS Excel
Quick expense entry on mobile
Quick expense entry on web
Guest list overhaul
Hotel Itemization overhaul
Ping SAML 2.0 authentication
Yes
Core Application Portfolio
No
In Progress
Infor Discovery Guide | 127
Infor Lawson
Key Information
Infor Lawson enterprise financial and supply
chain management software delivers enhanced
information for targeting growth, and a platform for
sustainable compliance to help the service sector
drive enterprise value.
• P
rovides transparency of business, strengthens financial
discipline, and helps improve business processes and
reduce costs.
• C
omprehensive, integrated information, turnkey analytics and
reporting, and packaged, contextual solutions scale to meet
growing business needs and are flexible and easy to use.
• C
overs full cycle of source to settle, from RFX, to contract,
to requisition, to purchase order, and payment.
• Industry-specific functionality and a commitment to open
standards, for greater flexibility and lower cost of ownership
than competing systems.
Roadmap
2012
2013
2014
2015
10x
10x
10x
Xi
Upgrade and skip upgrade
to 10
German localizations
Brazilian localizations
FISMA Certification
Accounts Payable
Invoice Automation
508 compliance
Recall Management
Advanced Treasury
Management
Analytics—Finance and
Supply Chain
Cash and Treasury
Management
Mobile Inventory
Mobile Assets
Supply Chain Execution
Integration
Mobile Financials
Infor Risk and Compliance
Infor Ming.le
Open Stack
Close and Reconciliation
Management
Multi-tenancy
Role-based applications
System Console
Global Ledger
Mobile Projects
HTML5 user experience
Mobile Grants
Multi-browser Support
Core Application Portfolio
Infor Discovery Guide | 128
Strategic
Objectives
10x Highlights
Bolster Leadership in Office
of the CFO Suite
Deliver a next generation Office
of the CFO solution set featuring
financial and supply chain products
focused on service organizations and
headquarters financials.
Specialize by Industry
Engineer industry suites with prepackaged
integration, role-based business process
flows, and analytic content for focus
verticals, particularly Healthcare, Public
Sector (Local Government), Hospitality
and Gaming, Retail, Specialty Financial
Services, Insurance, Project-based
Services Organizations.
Make Upgrades Seamless
Enable customers to upgrade easily
and efficiently through accelerators,
tools, and UpgradeX.
Lower TCO
Expanded Global Capabilities
and Localizations
Industry-rich Analytics, Enhanced
Compliance Measures
Strong, flexible finance model enables
global growth and business visibility
while achieving local reporting.
New Product Functionality
Better and faster decision-making—
combines pervasive, embedded
business intelligence around
core workflows and transaction
business processes.
Agile technology platform allows for
enterprise integrations at lower total
cost of ownership.
Optimized User Interface with
Enterprise Search and Infor Ming.le
Social Business Platform
New Mobile Applications
Enables key workflows on the go—
the right information, at the right time,
in the right place, to the right people.
New Product Integrations
Enable expanded, high value
capabilities that can improve
performance quickly in a way that’s
non-disruptive to the business.
Industries
Continue to hone deployment and
maintenance by offering customers
options and choice in how they
implement and deploy the solutions.
Provide cloud and Open Stack options.
LANGUAGES
Allow users to follow people or business
objects in real-time and enable sharing
seamlessly by embedding search
and social capabilities contextually
in applications.
Americas
EMEA
Aerospace & Defense
•
•
Automotive
•
•
Chemicals & Life Sciences
•
•
Distribution
•
•
Arabic
•
Equipment
•
•
Danish
•
Fashion
•
•
English
•
Financial Industries
•
•
Estonian
•
Food & Beverage
•
•
Finnish
•
Healthcare
•
•
French
•
High Tech & Electronics
•
•
German
•
Hospitality
•
•
Latvian
•
Industrial Manufacturing
•
•
Lithuanian
•
Public Sector
•
•
Norwegian
•
Portuguese (Brazil)
•
Spanish
•
Swedish
•
Core Application Portfolio
Note: This information represents the
current state of product readiness
vs. the desired or planned future
capabilities in the roadmap.
Infor Discovery Guide | 129
10x enhancements
New products
Asset Management
Accounts Payable Invoice Automation
• L ocation (AM07) and Quick Addition
(AM20) now stores an asset’s
coordinates to support mobile device
mapping and other GIS applications
Cash and Treasury Management
Close and Reconciliation Management
Recall Management
Finance features
Accounts Payable
• Advanced Discount Options allowing
users to set up multiple terms for
one payment
• AP178 now allows processing by
Company Group
• Supplier Invoice, Location, and
AP Payment Triggers needed
for ION Process
• M
ulti-year Activity
Reconciliation Report
• B
elow Zero Depreciation
• Indicate Line Number for Error on
Vendor Agreements
• A
dded Early Delivery Date and
Vendor Attribute Expanded Reference
Number on the PO Receipt
• A
uto update (substitute) Vendor
Item on PO in Transmitted PO
Acknowledgment
• A
ssets List Views
• R
equisition to Payment
Contextual App
Lease Management
Inventory
• L M Audit Analysis Report (LM278)
generates an audit report for any of
the analysis types in a single job
• C
onfigure to Bypass UOM Edits on
Item Master
• A
dded Net Present Value detail to
Lease Projections Report
• L ease Management
transaction audits
• D
ressing Option to Item Master
Usage Identifier
• C
SV Item Master Important file
layout changes
• International address formats for
Customer and Vendor
Invoice Matching
• Vendor certification data and status
Multiple tax withholding options
• M
A90.x will now display the
Description for all PO or Invoice Items
• Process level status for
company mergers
Grant Management
• Allow Multiple URL Attachments
• A
ttributes added to GM Multi-Funded
“Grants” for processing, analysis,
and reporting
• From Location in Search Results
• Support Vertex O Series
• Comments for cash reconciliation
transactions
• Allow Service Agreements to be
invoiced and paid before the
Effective Date
• Allow auto-numbering of transactions
in cash book
• G
rant Expenditure Allocation takes
into account grants that require
matching of sources
• E
xpenditure Allocation can be run my
invoice date or posting date
Requisition Center
• Internet Explorer 10
• Bill Only Support
• G
oogle Chrome on Windows and
Apple OS X
MSCM
• Deliver and get single signature
• D
eliver shipments picked in a
WMS or WH
• Bank Statement Reconciliation flag for
Cash and Treasury
Supply chain Features
Accounts Receivable
• CB User Fields for AR to help facilitate
easier reconciliation of cash transactions
• P
revent requisition release if
Vendor Minimum is not met, or
Lifetime Max exceeded
Role-based homepages
• Added Customer Bill to AR90
and AR251
• Enforce buyer limits on
service agreements
Enhanced configurability
• AR Statements (AR150) for
Swedish requirements
• Increase RMA field size to
64 characters
• Support Vertex O Series
• A
bility to use Vendor Attributes
when interfacing Purchase Orders
• AR Company, Process Level
audit records
• Due Date option for Interest Invoices
• Long Legal name for
Company searching
Core Application Portfolio
Procurement
Technology
Open Stack adoption
Horizontal scalability
System Console
• E
nhanced support for bill only
Purchase Orders
• B
ill Codes on Purchase Order
• B
ill Only Job Filters on PO Receiving
File Create and PO Interface form
Lawson Applications
Infor Discovery Guide | 130
10x common component adoption
Integrations
Analytics
Major Release in 2015
Enterprise Asset Management
Financial Management Analytics
Global Ledger
d/EPM
• G
eneral Ledger
Role-based applications
Infor Risk and Compliance
• S
trategic Ledger
Leveraging In-memory technology
Distribution SX.e
• P
ayables
Java technology and applications
Hansen
Project Accounting Analytics
HTML5 user interface
Expense Management
• Project Accounting
Supply Chain Execution
• Grant Management
Localizations
Supply Chain Analytics
Germany
• S
pend
Sweden
• B
uyer/Supplier Performance
Norway
• Inventory
Brazil
• R
equisition
Denmark
Canada
Healthcare Financial
Management Analytics
United Kingdom
Healthcare Project Accounting Analytics
Spain
Healthcare Supply Chain Analytics
Finland
Infor Reporting
Mexico
Infor BI
Mobile APPLICATIONS
Micro-verticals
Assets
Healthcare
Inventory
Public Sector
Mobile In Basket
Professional Services
System Mobile Monitor
Financial Services
Requisitions
Retail
Financials
Non-Profit
Projects and Grants
Restaurants
Grocery Chains
Quick Serve
Core Application Portfolio
Infor Discovery Guide | 131
Infor Lawson: Why Upgrade?
capabilities
Extensive enhancements to all areas of the
product across Financials, HR, SCM
New languages added/language support
New countries supported
New Global Regulatory Reporting support
(IFRS, SEPA)
New Integrations to extended functionality—
d/EPM, Infor Risk and Compliance
New product functionality including:
• AP Invoice Automation, Cash and Treasury
Management, Close and Reconciliation
10x Technology adoption:
• Social Collaboration (Infor Ming.le)
• ION
Lawson 10x
On-premise
Lawson 10x in
the Cloud
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Yes
Core Application Portfolio
CloudSuite
Corporate
No
In Progress
Infor Discovery Guide | 132
Infor SunSystems
Key Information
Infor SunSystems delivers integrated financial
management, purchasing, inventory, and sales
management solutions to over 9,000 customers in
190+ countries. Ideal for growing organizations or
multi-site subsidiaries of global enterprises.
• O
ptimize IT with multiple deployment options.
• G
ain flexibility with web and mobility solutions.
• D
rive peak performance and deliver results with
self-service planning, budgeting, forecasting,
and reporting tools.
• Get real-time financial data and reports delivered anytime,
anywhere, on any device.
• Extend applications with Infor ION and 10x technologies.
Roadmap
March 2013
2014
2015
10x
6.2.1
6.3
SoHo User Experience
User Experience 3.4
SunSystems Core
Cloud SunSystems
Query & Analysis 1.1
• U
pdated look and feel to bring
compliance with new H&L
SoHo guidelines
• Homepages—H&L personalization
of UE/UI. Embedded in-context
Q&A Web Parts
Context IBC
IDM Integration
Mobile applications
• Infor Document Management—
add documents/images to records
• Industry templates for Cloud
(IFRS/V4, Hospitality)
Integration updates
• XM and EAM
Query & Analysis
• Q&A BI Dashboards
Mobile Dashboards
Web Dashboards
Core Application Portfolio
• Single tenant cloud enhancements
• Web enablement completion—
Transfer Desk
Query & Analysis
Cloud
• SOA service
• Multi-tenancy
Infor Discovery Guide | 133
Strategic
Objectives
Bolster SunSystems Core Feature Set
Provide high priority features requested
by the customers and the broader
marketplace to ensure a compelling
upgrade destination for previous
release groups.
Specialize by Industry
Engineer industry suites with prepackaged integration, role-based
business process flows, and analytic
content for focus verticals, particularly
Hospitality and Hotels, Not for Profit and
Aid agencies, Financial Services and
Insurance, and Oil & Gas (upstream).
10x Highlights
Clear, Intuitive, Beautiful,
Easy to Navigate User Interface
Infor Ming.le and In-context Queries
OneView for BOD Timeline
Make the application easier to
learn and use, reducing need for
user training.
Clear, supporting insight and links to
additional information at the direct
point of decision, a compelling new
solution capability for mid-market firms
looking to grow.
Expanded ION Integrations to Power
SunSystems and Cross-Application
Workflows and Event Management
Proactive and preemptive control
and foresight across application
process flows.
Drill Back from Queries and Infor
Ming.le Social Feed
From queries, drill directly back to
source transaction and take immediate
action—insight, action, and results.
LANGUAGES
Expand Globalization
Deliver tools that help organizations
maintain compliance with changing
local requirements. New translation
localization in Arabic and Hindi
(including Right-to-Left, Hijri calendar),
Hindic numerals.
Enable Adoption of High-value
Extension Applications
Provide high value expansion
opportunities for customers with IONbased packaged integrations to EAM, BI,
Business Vault, Inforce and Salesforce,
and Infor Risk and Compliance, and
more.
Arabic
•
Polish
•
Czech
•
Portuguese (Brazil)
•
English
•
Russian
•
French
•
Simplified Chinese
•
German
•
Spanish
•
Greek
•
Traditional Chinese
•
Hindi
•
Turkish
•
Italian
•
Vietnamese
•
Japanese
•
Make Upgrades Seamless
Enable upgrade opportunities on the
latest version of SunSystems and Infor
CloudSuite offerings.
Note: This information represents the
current state of product readiness
vs. the desired or planned future
capabilities in the roadmap.
Core Application Portfolio
Industries
Americas
EMEA
APAC
Chemicals & Life Sciences
•
•
•
Distribution
•
•
•
Fashion
•
•
•
Financial Industries
•
•
•
Healthcare
•
•
•
High Tech & Electronics
•
•
•
Hospitality
•
•
•
Public Sector
•
•
•
Infor Discovery Guide | 134
10x Core Features
Infor Ming.le enablement for
business collaboration
Full implementation of Infor Business
Context (IBC)—new for SunSystems
Control Desks
Ledger Revaluation Profiles
Enhanced Branch Accounting
capabilities for flexible multicurrency environments
Contextual, cross application BI
Multi-currency functionality extended
on fourth currency and Daily Rates
Unstructured process enablement to
engage with non-financial colleagues
Voucher numbering for Chinese and
Japanese requirements
Drill Back from embedded BI to
SunSystems
Infor Support Assistant (ISA) for
more proactive management of
system support
Auto balance by analysis code; e.g.,
project, cost code, etc.
Graphically track key data via Social
Objects for realtime event updates
Drill Back to Journal detail lines
for ION Approval
Secure, contextual URL linking
from web client to documents
and applications
Latest technology platform adoption
Web user interface customization
Enhanced Project
Accounting capabilities
Security resilience and
scalability improvements
Flexible, centralized control of key
master data
Unicode Business Unit database
enablement for reduced global
deployment TCO
Business Unit
Administration improvements
SunSystems Connect XML payloads
(SSML) via ION
Right-to-Left for Arabic Hijri calendar
Utilize ION to manage master data
across enterprise
Financial Calendars for extended
BI integration
Web Enablement or Transfer desk,
User Manager (Security Console)
Extended Analysis capabilities
allow you to view your business by
additional criteria that you define
giving you project based, grant based,
property based views as required
10x common component adoption
Sunsystems Integrations
tECHNOLOGY STACK
micro-verticals
d/EPM
Infor Ming.le
Hospitality (Hotels)
Infor Risk and Compliance
Context (IBC and Drillback)
Not-for-Profit (Aid)
IDM
Content
Financial Services (Insurance)
Expense Management
ION (Workflow, Events, Integration)
Oil & Gas (Upstream)
Lawson
Contextual webparts
Professional Services Organizations
Business Vault
Infor Ming.le Streams
Business Intelligence (BI)
Inforce (Salesforce)
Enterprise Asset Management
MOBILE
Mobile SunSystems
Infor Motion Query & Analysis
Motion ActivityDeck
Inforce
Q&A BI Dashboards
Analytics
Financial Management Analytics
Project Accounting Analytics
NEW LOCALIZATIONS
Russian
Turkish
Czech
Greek
Vietnamese
Chinese
Core Application Portfolio
Infor Discovery Guide | 135
Infor SunSystems: Why Upgrade?
capabilities
Old Versions
Core Financial Management and Order Fulfillment
Enterprise Data Management
Supply Chain Management
Human Resource Management
Infor Ming.le enabled for a modern
user experience
ION enabled
ION Workflow and Event Management
Customer Relationship Management (Sales, CRM)
Customer, Vendor, Employee Portals
Analytic Packs
E-commerce
Project Management
Service Management
* Partner Solution Available
Core Application Portfolio
CloudSuite
Business
SunSystems 10x
•
•
•
•
•
•
•
•
•
•
•*
•*
•
•
•
•
•
•
•
•
•
•
•
•*
•*
•
Yes
•
•
•
•
•
•
•
•
•
•
•
•
•
No
In Progress
Infor Discovery Guide | 136
“
The lightweight, easy to install and
configure Infor ION produced a quick
return on investment; ION ensures
that our applications operate together
seamlessly to execute business processes.”
John Vaughan
Senior Vice President and CIO, Pride Industries
Core Application Portfolio
Infor Discovery Guide | 137
Core
Application
Portfolio
Business Applications
IN THIS SECTION
139 Customer and Marketing Management
143 Dynamic Enterprise Performance Management (d/EPM)
148 Infor Risk and Compliance
152 Enterprise Asset Management
157 Configure Price Quote (CPQ)
161 Product Lifecycle Management
173 Supply Chain Management
Core Application Portfolio
Infor Discovery Guide | 138
Infor Customer and Marketing Management
Key Information
Infor customer and Marketing Management
provides organizations with a complete view of their
customers at every stage in the marketing and sales
cycle. Using customer relationship management
(CRM) and marketing management solutions
together helps align the sales and marketing
departments, leading to better real-time information
sharing, shared strategy, and more effective
marketing and sales campaigns.
• R
obust CRM tools help drive new business and deliver an
exceptional customer experience.
• S
ophisticated marketing resource management tools
for planning, executing, and monitoring multi-channel
marketing campaigns.
Infor Customer Relationship Management
Roadmap: Infor Crm
de c 2 0 1 4
Jan 2015
2015
Mobile 3.2
Advanced Analytics v3.0
Rebranding and SoHo User Experience
Xbar for Outlook v1.2
Check-in and
Notification apps
Update 05
ION Integration Phase 1 (one-way)
Infor CRM v8.2
Mobile 3.3
Sync for Exchange
ION integration Phase 2 (2-way)
Social media plug-ins
Infor CRM Cloud Professional
Core Application Portfolio
Infor Discovery Guide | 139
10x Highlights
Complete CRM Out-of-the-box
Advanced Analytics
Marketplace for Connected Solutions
Give users the tools to manage sales
pipeline, drive opportunities to close,
have visibility across sales, and
manage leads, opportunities, and
activities from anywhere.
Provide standard, out-of-the-box
CRM reporting and list management
capabilities, interactive analysis tools,
and specialized business intelligence.
Accelerate productivity with add-ons
and trusted partner solutions with
Infor Marketplace.
Configure, Personalize, and Customize
Mobility
ION Enabled
Integrate front-office CRM and backoffice ERP solutions as well as other
Infor applications.
Streamline the mobile experience
by extending rich functionality to
smartphones and tablets, with native
device features such as mapping,
dialing, and email.
Modern Look and Feel
Offer flexible and robust
configuration capabilities, such as
sophisticated security, advanced
process automation, and flexible
deployment options to allow users
to create dynamic, personalized user
experiences.
Deliver a user experience that help
users work faster and smarter.
LANGUAGES
Industries
Americas
EMEA
APAC
English
•
Aerospace & Defense
•
•
•
French
•
Automotive
•
•
•
German
•
Construction
•
•
•
Italian
•
Distribution
•
•
•
Russian
•
Financial Institutions
•
•
•
Healthcare
•
•
•
Hospitality
•
•
•
Manufacturing
•
•
•
Professional Services
•
•
•
Public Sector
•
•
•
Retail
•
•
•
Transportation
•
•
•
Note: This information represents the
current state of product readiness
vs. the desired or planned future
capabilities in the roadmap.
Core Application Portfolio
Infor Discovery Guide | 140
10x Core Features
redesigned user interface
next generation features
mobile innovations
SoHo User Experience
Deployment flexibility (cloud, onpremise, mobile-only)
Groups lists with detail layouts
Purpose-built applications
Quick action menus
Multiple attendees per activity
Contextual menus
Flattened detail view
enterprise integrations
Social CRM
Embedded KPIs
Salesfusion integration
Social Profile
ION-enabled integration to
Distribution SX.e, Distribution A+,
CloudSuite Industrial (SyteLine), LN,
M3, LX, ISM, XA, and more
Social Buzz
Social Timeline
Sync for Gmail
Xbar for Microsoft® Outlook®
Infor Marketing Management
Roadmap
2012
March 2013
l ate 2 0 1 3
2014
2015
10.0.1/10.0.2
10x
10x
10x
10x
Social CRM
Infor SoHo User
Experience
Big data
Next-generation
marketing
Next-generation
Interaction Advisor
Redesigned
campaign definition
user interface
Engagement platform
for Patients
Advanced marketing
features
Redesigned reports
and charts
Expansion for
Infor Ming.le
Cloud deployment
Additional customer
requested features
Social Data Advisor
Integrations
Engagement platform
for Civics
Engagement platform
for Guests
Tailored experiences
Strategic
Objectives
Reinvent the User Experience and
Business Processes
10x Highlights
Expanded project
management features
Ming.le Adoption
New Functionality for Charts
Hone base configurations to enable
faster deployments and time to value.
Epiphany Marketing-specific
context applications allow access
across applications.
Charts are very interactive for ease
of use.
Specialize by Industry
Modern Look and Feel
Offer customers compelling
opportunities to upgrade to an
evolved solution that features flexible
deployment options in the cloud and
mobile applications.
Delivers a completely reinvented
user experience.
New Functionality for Reports
Improve Business Decision Making
The most frequently used reports have
been fully redesigned and updated for
greater usability.
Redesigned Homepage
Provides a quick view of important areas
across the application.
Provide users with actionable insight
that help them make more informed
decisions and strategically prioritize
their business objectives.
Core Application Portfolio
Infor Discovery Guide | 141
LANGUAGES
Chinese
•
French
•
Japanese
•
Dutch
•
German
•
Portuguese (Brazil)
•
English
•
Italian
•
Industries
Americas
EMEA
APAC
Aerospace & Defense
•
•
•
Automotive
•
•
•
Chemicals & Life Sciences
•
•
•
Distribution
•
•
•
Equipment
•
•
•
Fashion
•
•
•
Financial Industries
•
•
•
Food & Beverage
•
•
•
Healthcare
•
•
•
High Tech & Electronics
•
•
•
Hospitality
•
•
•
Industrial Manufacturing
•
•
•
Public Sector
•
•
•
•
Note: This information represents the
current state of product readiness
vs. the desired or planned future
capabilities in the roadmap.
10x Core Features
redesigned user interface
next generation feAtures
SoHo User Experience
Big data integration
Epiphany context applications
Redesigned product pages
social CRM
Social Data Advisor
Core Application Portfolio
integrations
Infor e-Commerce
innovations
Expanded Infor Ming.le adoption
Infor Discovery Guide | 142
Infor Dynamic Enterprise Performance Management
Key Information
Infor Dynamic Enterprise Performance Management
(d/EPM) is an integrated suite of performance
management and business intelligence applications
for analytics, financial performance, and compliance
on a common, real-time, in-memory architecture.
Strategic
Objectives
Typical analytics and business
performance management
architectures are fragmented and
siloed. Infor d/EPM brings it together
on one platform, making it easy to
connect business performance with
business planning, understand risks,
and drive business improvement.
Users can access Infor d/EPM from
mobile devices, Microsoft Office,
Infor Ming.le, or in-context of their
enterprise applications. Rich business
information flows from Infor and other
business applications into Infor d/EPM
via pre-defined integrations with ION
and the Infor ION Business Vault, or
point to point. Infor d/EPM also offers
a choice of cloud, on-premise, or
hosted deployment.
BENEFITS
Use a Single Source of the Truth
Strategic
capabilities
Allows companies to see all their data,
from Infor or non-Infor systems, in
one place, no matter where it resides
and use it for management reporting,
analysis, predictions, budgeting,
planning and consolidation.
Financial Performance Management
Enable Real-time Decision-making
• Budgeting & Planning
Seeing budgets, actuals, and
forecasts in the
same window as ERP
transactions, allows users to understand
the reasons for deviations or impact of
budget changes before taking action.
• Strategy Management
A single application meets all the users’
budgeting, planning, and forecasting
needs; operationalize their strategic
plans; and seamlessly consolidate
multiple sets of books. Includes:
• Financial Consolidation
Allow Forecasting on the Fly
Easily adjust plans to accommodate
changing business conditions.
Deliver Mobile Connectivity and a
Beautiful, Common User Interface
User experiences are more enjoyable
and provide access to systems and
information anytime, from anywhere, on
a desktop, laptop, tablet, or smartphone.
Core Application Portfolio
Infor Discovery Guide | 143
ANALYTICS
Deliver insights into the performance of key business
areas, such as talent, supply chain, production
operations, and sales. Analytics are powered by the
Infor BI platform, which seamlessly provides analytical
and detailed reporting, governed data discovery and
self-service for analysis and dashboards; predictive
analytics and business modeling for what-if analysis;
and detailed planning financial and operational data in
a browser or on mobile devices.
risk and compliance
monitoring
Proactively monitors systems for transaction process
anomalies and segregation of duty (SoD) control violations.
Dashboards enable intuitive risk impact analysis of all
application process exceptions and SoD violations.
• P
rocess Insights: Application process monitoring for Procure
to Pay, General Ledger, Order to Cash, Inventory, Payroll, and
other micro-vertical Insights
• S
ecurity Authorization Insights: Segregation of Duties (SoD)
monitoring, user access monitoring and provisioning, user
access certification management
Includes:
• High-value KPIs
• Industry Data Models
• R
ole-based Dashboards and embedded analytics
components
• M
aster data and
Configuration monitoring
• Operational Reporting
• Business Analytics
• Industry-specific Analytics
Roadmap: Financial Performance Management
2014
2015
Budgeting & Planning
Workbook Wizard
Comprehensive Workflow
Workforce Budgeting
OLAP Workforce Budgeting
Audit Reports
Strategy Management
Capital Budgeting
Financial Consolidation
Financial Consolidations
Allocations
• IFRS Notes Package
Sub Plan Configuration
Cash Flow
• Automate mapping for imports—
match multiple charts of accounts
during import
Healthcare Cost Accounting
• Oracle support
Public Sector Budgeting
Modeling Services
• Decision Package
Multi-tenant cloud
• Decision Dashboard
Core Application Portfolio
Infor Discovery Guide | 144
Roadmap: Analytics using Infor Business Intelligence
2014
2015
Lawson Analytics
• Purchasing
CloudSuite Analytics
• Supply Chain
• Production
• Financial
• Equipment
New industry content for
many industries such as
• Project Mgmt.
HCM Analytics
(New product)
• Healthcare
M3 Analytics
Business Analytics
(New domain)
• Sales
• Procurement
High-value KPIs and
Analytics Content
• Financials Xi
• Aerospace & Defense
• M3 Analytics
• Food & Beverage
• HCM Analytics
• Fashion
• Business Analytics
• Equipment
• Healthcare
• Finance
• And many more
Roadmap: Compliance
2014
2015
Inventory Insight
Improved business analytics
Financials Xi Insights
FISMA
New GRC capabilities
XM Expense Insights
ADA Section 508
Infor Risk and
Compliance Analytics
On-demand Extraction
ITAR Insights
New GRC capabilities for
SAP and Oracle
Momentum Insights
Privileged Identity Insights
ERP
Integration
Financial
Performance
Management
Industry
Analytics
Infor Lawson
•
•
Infor LN
•
•
•
•
•
•
Infor LX, System21
Infor M3
•
Infor SunSystems
•
Infor XA
Compliance
•
Infor Distribution A+, SX.e
Infor CloudSuite Industrial
(SyteLine)
Business
Analytics
•
•
•
•
•
Oracle
•
PeopleSoft
•
SAP
•
Core Application Portfolio
Infor Discovery Guide | 145
LANGUAGE
SUPPORT
Financial
Performance
Management
Industry
Analytics
Business
Analytics
Compliance
English
•
•
•
•
Czech
•
•
Dutch
•
•
French
•
•
•
French Canadian
German
•
•
Italian
•
•
Japanese
•
•
Portuguese (Brazil)
•
•
Russian
•
•
Simplified Chinese
•
•
Spanish
•
•
industries
Financial
Performance
Management
Analytics
Compliance
Aerospace & Defense
•
•
•
Distribution
•
•
Equipment
•
•
Fashion
•
•
Financial Services
•
•
Food & Beverage
•
•
General Services
•
•
•
Healthcare
•
•
•
Hospitality
•
•
Industrial Manufacturing
•
•
Public Sector
•
Core Application Portfolio
•
•
•
Note: This information
represents the current state
of product readiness vs. the
desired or planned future
capabilities in the roadmap.
Infor Discovery Guide | 146
Infor d/EPM: Why Upgrade?
capabilities
Budgeting & Planning
Flexible Planning Cycles
Extendable through Sub-plans
Enhanced Workforce Budgeting*
Strategy Management
Financial Consolidation
Capital Planning*
Allocations/Cost Accounting*
Mobile Dashboards
10x Technology Adoption:
• Social collaboration (Infor Ming.le)
• ION and Motion Business Vault
• Single Technology Platform
• In-memory Database
• Integrated Reporting & Analysis
• Industry-specific functionality (Public Sector,
Healthcare, others)*
*2015 Roadmap Items
Core Application Portfolio
CPM 10.4.2
d/EPM 10x
CloudSuite
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Yes
No
In Progress
Infor Discovery Guide | 147
Infor Risk and Compliance
Key Information
Infor Risk and Compliance provides holistic views
of data and user access across multiple business
environments, to help organizations minimize their
risk of noncompliance and
security breaches.
• Execute repeatable and reliable processes to meet the
control aspects of Governance, Risk and Compliance (GRC)
requirements.
• Drives measurable business value by automating the way
organizations identify and manage access rights across
business applications.
• Out-of-the-box content monitors and correlates all four
control types for multiple applications and all major
business processes.
• Proactively monitor systems for transaction process
anomalies and segregation of duty (SoD) control violations.
Dashboards enable intuitive risk impact analysis of all
application process exceptions and SoD violations.
Roadmap
2014
2015
2016
10x
Xi
Xi
Inventory Insight
Infor Lawson Xi Insights
Cloud enhancements
OFAC Insight
Infor XM Expense Insights
Rules content
FISMA
ITAR Insights
ADA Section 508
Momentum Insights
Studio enhancements and Infor Insights
enhancements
Improved business analytics
Privileged Identity Insights
New Infor ION, SAP, Oracle Adapters
Infor Risk and Compliance Analytics
Insight enhancements
On-demand Extraction
New capabilities for SAP and Oracle
Core Application Portfolio
New SAP and Oracle adapters
SAP and Oracle Insight enhancements
Privileged Identity Insights
Federal Financial Management Insights
Infor Discovery Guide | 148
Strategic
Objectives
10x Highlights
New Insight Modules
Further Functional Leadership in
Continuous Monitoring
Add Additional Governance,
Regulation, and Compliance
Capabilities and Analytics
Provide a competitive product and grow
in global markets.
Gives the users broader insight and
analytics across the organization.
Specialize by Industry
Vertical Market Enhancements
Deliver configuration packs equipped
with industry-specific regulatory and
compliance requirements.
Addresses industry-specific regulatory
and compliance requirements.
Promotes ease of adoption and
accelerated implementations.
Provides greater flexibility around
navigation and data discovery.
Mobile and Browser Interfaces
Empowers the users with ability to
proactively monitor risks with mobile
continuous monitoring.
Make Modernization Seamless
Improve technology critical to integration,
process automation, analysis, and user
experience by adopting Infor technology
platforms, including ION, Infor Ming.le,
and Analytics.
LANGUAGES
English
•
Industries
Americas
EMEA
APAC
Automotive & Defense
•
•
•
Automotive
•
•
•
Chemicals & Life Sciences
•
•
•
Distribution
•
•
•
Equipment
•
•
•
Fashion
•
•
•
Financial Industries
•
•
•
Food & Beverage
•
•
•
Healthcare
•
•
•
High Tech & Electronics
•
•
•
Hospitality
•
•
•
Industrial Manufacturing
•
•
•
Public Sector
•
•
•
Note: This information represents the
current state of product readiness
vs. the desired or planned future
capabilities in the roadmap.
Core Application Portfolio
Infor Discovery Guide | 149
10x core features
Application security and
access monitoring
• Authorizations Insight
• User Activity Insight
• Access Manager
• Certification Manager
• Order to Cash Insight
Development tools
• Payroll Insight
• Continuous Monitoring Studio
• Inventory Insight
• IDM Integration Kit
Integration adapters and tools
• GRC Integration Kit
• SAP Adapters
Retail
• Oracle Adapters
Manufacturing
System configuration and master
data monitoring
• PeopleSoft Adapters
• Configurations Insight
• Lawson Adapters
Transaction monitoring platform
• Legacy data extractor
• Procure to Pay Insight
• Portable data extractor
• General Ledger Insight
10x common component adoption
Integrations
tECHNOLOGY
Analytics
Infor Lawson
ION
Violation analytics
Infor LN
Infor Ming.le
Exceptions analytics
Infor SunSystems
ION Business Vault
Infor M3
Infor Reporting
SAP
Process Automation
Oracle
Business Intelligence
Micro-verticals
Healthcare
Public Sector
Retail
PeopleSoft
Hospitality
Manufacturing
Core Application Portfolio
Infor Discovery Guide | 150
Infor Risk and Compliance: Why Upgrade?
capabilities
4x and 6x
10x
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
FISMA and ADA 508
Language support—adding five languages
Resume stopped or failed extractions
Support for Virtual Machine (VM) installations
MS SQL Standard Edition support
Fuzzy rules use SQL Enterprise, MDS for evaluations
Fuzzy Match Min/Max thresholds
Infor Ming.le Foundation
Infor SoHo styling
Access Manager for Oracle RBAC write-back
New Insights for Infor Lawson and Infor ERP
New Reports for Infor Lawson and ION Authorizations Insight
Stop and restart long running tasks
Performance improvements—multi-threading
Expanded web browser support
Yes
Core Application Portfolio
No
In Progress
Infor Discovery Guide | 151
Infor EAM
Key Information
Infor EAM is the most configurable enterprise-grade
asset management solution for improving capital
asset management in ways that help increase
reliability, enhance predictive maintenance, ensure
regulatory compliance, reduce energy usage, and
better support sustainability initiatives.
• D
elivered as target industry editions or as a scalable,
generic asset management system.
• Supports the tools that people use every day—
smartphones, tablets, laptops, and multiple browsers.
• S
cales with a company, as it grows, and works with
other best-of-breed applications and tools.
Roadmap
de c 2 0 1 2
de c 2 0 1 3
2014
2015
Contracts
PAS-55
Mass Transit Edition I
Enterprise database
(EDB) support
EPM module
Federal Information Security
Act and 508 compliance
Internet of things
Lock-out and Tag-out
Mass Transit Edition II
Healthcare Edition
Building Information Model
EAM web part
GIS Evolution
Hospitality Edition
Infor BI
Advanced Reliability
Centered Maintenance
Inventory optimization
Airport Edition
Asset tracking
HTML5x browser
EAM Analytics
Infor SocialSpace
Zero downtime upgrade
Linear Asset update
Workspace
Case Management
Embedded search
Management of change
Core Application Portfolio
Infor Discovery Guide | 152
Strategic
Objectives
10x Highlights
Lower Total Cost of Ownership
Delivers in-context business intelligence
and support for single sign-on.
Industry-specific content packs minimize
customization and time to deployment,
increasing competitiveness and
lowering total cost of ownership in a
rapidly changing and highly regulated
environment.
Workspace Adoption
Modern Look and Feel
New user experience in
HTML5 provides an entirely modernized
user experience.
Specialize by Industry
ION Support
Deliver industry-based configurations
for target verticals, including Infor EAM
Healthcare Edition, Infor EAM Enterprise
Edition, Infor EAM Hospitality Edition,
Infor EAM Airport Edition (partner
delivered), Infor EAM Radio Asset
Edition (partner delivered), Infor EAM
Oil & Gas Edition, and Infor EAM
Transit Edition.
Integration connectors and ION toolsets
make it possible to easily extend core
ERP deployments with EAM and achieve
one single point of view of underlying
business data in role-based business
process flows.
Enable Adoption of High-value
Extension Applications
LANGUAGES
Provide ION-based packaged
integration to Infor hub solutions,
including LN, Infor CloudSuite
Industrial (SyteLine), M3, and Lawson,
as well as packaged integrations to
Oracle and SAP.
Core Application Portfolio
Packaged solutions provide out-ofthe-box functionality for specific
industry needs and challenges,
allowing customers to deploy a
more robust solution quickly and
efficiently and capitalize on industryspecific upgrades over time.
Mobility
Supports common mobile
device platforms.
Energy Performance Management
Manage the entire cost of operations
with ease and monitor in real-time.
Dutch
•
Others by local partners
•
English
•
Portuguese (Brazil)
•
French
•
Russian
•
German
•
Simplified Chinese
•
Italian
•
Spanish
•
Japanese
•
Swedish
•
Norwegian
•
Make Modernization Seamless
Offer customers compelling
opportunities to upgrade to an evolved
solution that features pre-defined
industry content packs, mobility, a new
user experience featuring HTML5,
zero downtown upgrades, Asset
Performance Management, Energy
Management, Calibration Reliability
Management, and GIS.
Industry-specific
Configuration Packages
Infor Discovery Guide | 153
Industries
Americas
EMEA
APAC
Aerospace & Defense
•
•
•
Automotive
•
•
•
Chemicals & Life Sciences
•
•
•
Distribution
•
•
•
Equipment
•
•
•
Fashion
•
•
•
Financial Industries
•
•
•
Food & Beverage
•
•
•
Healthcare
•
•
•
High Tech & Electronics
•
•
•
Hospitality
•
•
•
Industrial Manufacturing
•
•
•
Public Sector
•
•
•
Note: This information represents the
current state of product readiness
vs. the desired or planned future
capabilities in the roadmap.
10x core features
eNERGY PERFORMANCE
MANAGEMENT
Tag-out
ion
Part failure
Work-shift master BOD
Innovation
Invoice BOD
Zero downtime upgrade
Customer BOD
EAM as a web part
Employee work-time BOD
Project dashboard
Enforce management of
change (MOC)
hospitality edition
Company emissions dashboard
Reduce downtime
Custom events extensibility
Reliability calculations
Promote operational excellence
Vehicles
Laplace time-series
Manage asset life cycle
Rooms
Emission factors
Organization hierarchy
Energy reduction targets
Energy reduction projects
Crow-AMSAA
CONTRACT MODULE
Customer
Rental
Invoice and invoice process
oIL AND GAS
Asset inventory take
Lock-out
Facilities
Publicly Available
Specification (ISO 55000)
Permits
Policy
Hazards records
Strategy
Safety records
Objectives
Isolation points
Work order permits
HTML5
Custom events extensibility
Cross-browser support
Dynamic start center
Core Application Portfolio
Infor Discovery Guide | 154
10x common component adoption
integrations
New localizations
micro-verticals
Infor Lawson
Sweden
Pharmaceuticals
LN
Norway
Discrete Manufacturing
Infor CloudSuite
Industrial (SyteLine)
Russia
Airports
Infor Adage
mobile
Infor ION
Apple, Android, and Windows support
Infor XA
Infor LX
Hospitality
Healthcare
Radio
ANALYTICS
Mass Transit
Infor BI toolset support
Oil & Gas
Infor Ming.le
Infor SunSystems
SAP
Oracle
Core Application Portfolio
Infor Discovery Guide | 155
Infor EAM: Why Upgrade?
capabilities
Old Versions
EAM v11.x
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Asset, Work and Preventative Maintenance Management
Inventory and Procurement Management
Manages linear, point, component, and asset hierarchy
Complete globalization capability in single instance
ION enabled
Infor Ming.le enabled for a modern user experience
Multi-browser support
Vertical configurations
Industry CloudSuite integration
Mobile support on iOS, Android, Windows
Advanced Asset Performance Management
Modern shift scheduling and inspection management
Infor Education support
Energy Performance Management
Yes
Core Application Portfolio
No
In Progress
Infor Discovery Guide | 156
Infor Configure Price Quote (CPQ)
Key Information
Infor CPQ is a complete configuration-price-quote
application that provides discrete manufacturers
and distributors with an intuitive, fast, accurate, and
complete process to increase sales, decrease costs,
and differentiate their brands in the marketplace.
• S
tand out from the competition at the dealer, in the
showroom, or in any selling channel by transforming the
customer buying experience with web-based, real-time
visualizations of products and dynamically created
sales portals, warranties, and other sales deliverables.
• C
ollaboratively create quotes between dealers,
distributors, and manufacturers with calculated costs,
variable discounts, and prices. Sales representatives
become instant product experts with mobile access to
detailed product information and specifications, and an
inherent guided selling approach for error-free quotes.
• L ower cost of ownership through pre-loaded
common integrations, business rule templates,
a best-practices approach to implementation,
and multi-language, multi-currency capabilities.
• Have one version of the truth with centralized product
rules and assets across all applications and benefit
from CPQ’s enterprise-wide integration with a single
configurator for sales, engineering, and manufacturing.
• Improve the manufacturing and distribution processes
with accurate orders and automatically produce a
seamless flow of information from quote to order with a
configurator that easily integrates with ERP, CRM, and
e-commerce systems.
Roadmap
2013
2014
2015
V8
V8.1
9.0
Web-based channel sales
Globalization—9 languages
Omni-channel Sales management
Expansion of dealer pricing options
New Admin platform
Personalized user experience
Oracle EBS integration
ION-enabled ERP integrations
E-commerce
SoHo User Experience
Flexible web application
development platform
Cloud deployment
Core Application Portfolio
Infor Discovery Guide | 157
Strategic
Objectives
Lower Total Cost of Ownership
Centralized product rules reduce
development and maintenance issues to
improve total cost of ownership. Ensures
that the requested configuration can be
built, which reduces the time to market
for marketed, sold, manufactured,
assembled, distributed, kitted
configurable products.
Support Global Expansion
Product user interface localized
in ten languages.
10x Highlights
Mobile Interface
New ION Integrations to
Extension Apps
Provides a more compelling extended
suite with a less risky, lower cost way
to take advantage of existing ERP,
CRM, and e-commerce infrastructure.
New, Modern User Experience
Reinvented user experience
provides a completely modern
solution, while delivering more
robust functionality through visual
2D and 3D product configuration
and simplified rules creation.
Provides easy centralized rollout
of price changes, new product
introductions, and end of life
closeouts, with flexible distribution
options by selling channel.
Expanded Languages and
Localizations
Support customer growth imperatives
around the world.
Enable Adoption of High-value
Extension Applications
Allow customers with packaged
integrations to Infor hub solutions,
including Infor LN, Infor CloudSuite
Industrial (SyteLine), M3, and XA, to take
advantage of CPQ capabilities.
Simplify the Upgrade Process
Allow customers to upgrade easily and
efficiently through certified integrations
to Infor ERP environments.
LANGUAGES
Dutch
•
Japanese
•
English
•
Portuguese (Brazil)
•
French
•
Simplified Chinese
•
German
•
Spanish
•
Italian
•
Traditional Chinese
•
Industries
Americas
EMEA
APAC
Aerospace & Defense
•
•
•
Automotive
•
•
•
Distribution
•
•
•
Equipment
•
•
•
Fashion
•
•
•
High Tech & Electronics
•
•
•
Industrial Manufacturing
•
•
•
Note: This information represents the
current state of product readiness
vs. the desired or planned future
capabilities in the roadmap.
Core Application Portfolio
Infor Discovery Guide | 158
10x Core Features
Sales
Manufacturing
Distribution
• Error-free quotes
• C
entralized rules development
• E
fficient Catalog searching
• 2D and 3D product visualization
• D
ynamic Bill of Material (BOM)
and Routing
• M
ulti-channel quoting and ordering
• R
endered photo-realistic
visualizations
• G
enerate dynamic proposals,
warranties as Microsoft Word
documents
• Calculate costs, discounts, prices
• Web-enabled sales interface
• Integration to Infor and non-Infor
ERP systems
• S
oHo User Experience
• K
itting and light assembly for
solution selling
• F
lexible promotion
management capabilities
Engineering
• R
educe time to market for prototypes
• C
AD models and 2D drawings
• M
anufacturing outputs, such as
3D Print
10x common component adoption
Integrations
New Localizations
Micro-verticals
Infor LN
Brazil
Specialty Vehicles
Infor CloudSuite Industrial (SyteLine)
Italy
Heavy Equipment
Infor M3
Germany
Windows & Doors
Infor XA
Chinese—Traditional
Furniture & Fixtures
E-commerce
Chinese—Simplified
Instruments & Controls
Oracle EBS
French
Medical Devices
Microsoft Dynamics AX
Spanish
Metal Fabrication
Portuguese
Distribution
Japanese
Fashion Embellishments
Dutch
Discrete Manufacturing
Core Application Portfolio
Infor Discovery Guide | 159
Infor CPQ: Why Upgrade?
capabilities
Product Configurator
• Configurable UI
• Multi-language (10)
• Usability and integration improvements
Sales Portal
• Order level configuration
• Kitting and split lines
• Advanced visual catalog search
• Multi-language (10)
• Direct email of quote/proposal
• Streamlined administration
2D Design Automation
• Modeling and international improvements
Document Automation
• Modeling and international improvements
3D Design Automation/CAD Management
Old Versions
CPQ 8.1
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Yes
Core Application Portfolio
CloudSuite
Business
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
No
In Progress
Infor Discovery Guide | 160
Infor PLM Accelerate
Key Information
Infor PLM Accelerate is a full-featured, highly
scalable, flexible and secure product lifecycle
management (PLM) solution that is built on industry
best practices and seamlessly integrated with Infor
ERP solutions for discrete manufacturing. Drives
product innovation and unites the entire product
lifecycle to create a single view of the truth.
• S
ingle, modern web framework with an open architecture
and out-of-the-box solution that provides end-to-end
product lifecycle management throughout the enterprise
and extended supply chain.
• Seamless integration with your ERP system and all major
CAD solutions eliminates obstacles that can interfere
with the efficient use of design information in other
business processes.
• H
ighly configurable modeling engine to take out-of-the-box
best-practice solution templates and adapt them to your
specific business needs.
Roadmap
2015
Integration connectors with LN (ION) and Infor CloudSuite
Industrial (SyteLine)
Visual collaboration enhancements
Component engineering
Infor Ming.le
Variants and options enhancements
Core Application Portfolio
WIN8 Mobile App
SoHo User Experience
Infor Cloud certification
ION enablement
BI content
PLM web parts
Infor Discovery Guide | 161
Strategic
Objectives
Lower Total Cost of Ownership
Bolster functional leadership and
lower total cost of ownership with
expanded globalization; out-of-the-box,
industry-specific content that minimizes
customization and time to deployment;
and flexible deployment options (onpremise, SaaS, or cloud hosted).
10x Highlights
Workspace Adoption and Modern
User Experience
Adds support for in-context business
intelligence, single sign-on and
pervasive analytics. Modernizes the
user experience.
Micro-verticalization
Contains out-of-the-box functionality
for Automotive, High Tech &
Electronics, Aerospace & Defense,
Industrial Manufacturing industries.
ION Framework Support
Delivers deep integration with core
Infor ERP hubs
Specialize by Industry
Deliver industry-based configurations
for target verticals in discrete
manufacturing, particularly Automotive,
High Tech & Electronics, Aerospace &
Defense, and Industrial Manufacturing,
to enable more robust functionality outof-the box.
Integrate with High-value
Extension Applications
Provide ION-based packaged
integrations to Infor manufacturing
hub solutions, particularly LN.
LANGUAGES
English
•
Japanese
•
Spanish
•
Industries
Americas
EMEA
APAC
Automotive
•
•
•
Aerospace & Defense
•
•
•
High Tech & Electronics
•
•
•
Industrial Manufacturing
•
•
•
Make Modernization Seamless
Offer customers compelling
opportunities to upgrade to an
evolved solution that features ION, Infor
Ming.le, mobility, and analytics.
Note: This information represents the
planned state of product readiness for
2015 as featured in the current roadmap.
Core Application Portfolio
Infor Discovery Guide | 162
10x core features
Product development
Project collaboration
Alternates and substitutes
Systems engineering
Qualified suppliers management
Project Portfolio Dashboard
New Product Engineering
Manufacturing process
Program management
Quality management
Quality Compliance
Project collaboration
Requirements management
Workflow and Lifecycle
Stage Gate
Configuration management
Modeling
Bill of Materials management
MCAD/ECAD connectors
MCAD: Catia, SolidWorks, NX,
Solid Edge, Creo, Parametric, Pro/
ENGINEER, Inventor, AutoCAD
Multi-CAD Mechatronics
3D/2D visualization
Document management
Revision and version control
Product costing
Enterprise change management
Project portfolio management
Classification
ECAD: Allegro, OrCAD, DxDesigner,
DxDatabook, PADS, Designer,
CADStar, AutoCAD electrical
ERP integration: Infor CloudSuite
Industrial (SyteLine), Baan/LN
Web UI
10x common component adoption
Integrations
Industry specialization
Baan/LN
Automotive
Infor CloudSuite Industrial (SyteLine)
Aerospace & Defense
High Tech & Electronics
Industrial Manufacturing
Core Application Portfolio
Infor Discovery Guide | 163
Infor PLM Discrete
Key Information
Infor PLM Discrete is a product lifecycle
management solution that integrates with Infor
ERP solutions to accelerate product development
and management processes for discrete
manufacturers with complex organizations,
processes, and supply chains.
• S
eamless integration with all major CAD solutions
eliminates obstacles that can interfere with the efficient
use of design information in other business processes.
• Fully integrates with Infor ERP solutions for fast and easy
transfer of product specifications between CAD, PLM, and
ERP solution.
• P
rovides a product data management repository with
full check-in and check-out and visibility throughout an
ERP system.
Roadmap
2014
2015
10x
10x
Enhanced Web UI
Single view for Documents and Drawings
Additional functionality for compliance
CAD integration: Draftsight, CADWorx, Cabinet Vision
Integrations with Outlook and PowerPoint
Pre-packaged ERP configuration
Additional features within CAD integrations
ERP integration: XA
Single sign-on
ERP integration enhancements
Infor Ming.le enablement
Enhanced usability capabilities
New ERP integrations: M3, COM
Core Application Portfolio
Infor Discovery Guide | 164
Strategic
Objectives
Lower Total Cost of Ownership
Power the product development
collaboration process with upgrades
featuring Infor 10x technologies,
including modern user experience,
Infor Ming.le, Mobility, ION, Analytics,
and Search.
10x Highlights
Workspace Adoption and Modern
User Experience
Industry-specific
Configuration Packages
Collaborative product development
support via Social Space and Infor
Ming.le delivers a modern user
experience and allows for exciting
new business process flows within
PLM Discrete and cross-application
with core ERP.
Delivers packaged solutions that
provide out-of-the-box functionality
for specific industry needs and
challenges, allowing customers to
deploy a more robust solution quickly
and efficiently, and capitalize on
industry-specific upgrades over time.
Specialize by Industry
ION Framework Support
Deliver industry-based configurations
for target verticals in discrete
manufacturing to enable more robust
functionality out-of-the-box.
Enable High-value Extensions via
Packaged Integrations
Provide ION-based packaged
integration to Infor manufacturing
hub solutions.
Delivers deep integration with
core Infor ERP hubs, particularly LN,
Infor CloudSuite Industrial (SyteLine),
COM, VISUAL.
LANGUAGES
English
•
Others by local partners
•
Make Modernization Seamless
French
•
Portuguese
•
Offer customers compelling
opportunities to upgrade to an evolved
solution that features new web user
experience and personalization tools.
German
•
Spanish
•
Japanese
•
Simplified Chinese
•
Industries
Americas
EMEA
APAC
Aerospace & Defense
•
•
•
Automotive
•
•
•
Equipment
•
•
•
High Tech & Manufacturing
•
•
•
Industrial Manufacturing
•
•
•
Note: This information
represents the current state
of product readiness vs. the
desired or planned future
capabilities in the roadmap.
Core Application Portfolio
Infor Discovery Guide | 165
10x Core Features
Product Management
Collaborate with suppliers/partners
ERP Integration
Item Master
CAD integration
• Baan/LN
BOM Master
• AutoCAD, SolidWorks,
Inventor, Pro/E
• Infor CloudSuite Industrial (SyteLine)
Master Data for vendors
Change Management
• Catia, Solid Edge, Unigraphics
• Integrated CAD file viewer/markup
Workflow/Routing for approval
Revision control
Life Cycle Analysis
Retrieve data from ERP
Compare cost and other attributes
Partner Net
Web UI
Intelligent colors
• VISUAL
• M3
• XA (planned 2015)
• COM
Licensing
Drag-and-drop
• Design: heavy users
Work Area and personalization
• Contributor: view, casual users
Document Management
Secure Document Vault
Check in/Check out
Version control
Authority
10x common component adoption
Integrations
NEW LOCALIZATIONS
Industry specialization
Baan/LN
English
Aerospace & Defense
Infor CloudSuite Industrial (SyteLine)
French
Automotive
VISUAL
German
High Tech & Electronics
M3
Japanese
Industrial Manufacturing
Publish BODs
Portuguese
COM
Simplified Chinese
XA (planned)
Spanish
Core Application Portfolio
Infor Discovery Guide | 166
Infor Optiva
Key Information
Infor Optiva is a best-of-breed product lifecycle
management (PLM) solution created specifically
for process manufacturers. It helps companies
accelerate their product development, minimize
their cost of production, and ensure 100%
regulatory compliance.
• F
lexible and easy-to-use web-based formulation is intuitive
and built for the needs of process manufacturers.
• Robust tools help ensure regulatory compliance with
FDA guidelines.
• D
eep analytical capabilities for material cost, inventory, and
manufacturing capacity help process companies select the
best formula for a given product.
Roadmap
2014
2015
10x
Cloud enabled
Labeling rules compliance
Improved ease of use and performance
Second generation user interface
Project resource management
Shared document
management platform
Enhanced collaboration with suppliers
and customers
Web client migration
Integration BODs for Q1/LIMS/QMS
Enhanced formula
management capabilities
IDM web parts
Resource management
Implementation Accelerator for Optiva
Food & Beverage
GS1
Core Application Portfolio
Audit Trail—FDA/Pharma industry
Deeper ION integration
Expanded in-context web parts
Implementation Accelerator for Optiva
Health & Personal Care
Regulatory—audit trail
Infor Discovery Guide | 167
Strategic
Objectives
Reinvent User Experience and
Business Processes
Power the product development
collaboration process with upgrades
featuring Infor 10x technologies,
including modern user experience,
Infor Ming.le, Mobility, ION, Analytics,
and Search.
Specialize by Industry
Deliver industry-based configurations
for target verticals, particularly Food
& Beverage, Specialty Chemicals,
Consumer, Home & Personal Care, OTC
Pharmaceuticals, and Nutraceuticals, to
enable more robust functionality out-ofthe-box.
10x Highlights
Workspace Adoption and Modern
User Experience
Industry-specific
Configuration Packages
Collaborative product development
support via Social Space and Infor
Ming.le delivers a modern user
experience and allows for exciting new
business process flows within Optiva
and cross-application with core ERP
systems.
Solutions built for industry needs
in Food & Beverage, Specialty
Chemicals, Home & Personal
Care, Nutraceuticals, and OTC
Pharmaceuticals. Delivers packaged
solutions out-of-the-box so customers
can deploy quickly and efficiently
and capitalize on industry-specific
upgrades over time.
ION Framework Support
Delivers deep integration with core
Infor ERP hubs, particularly M3 and
Adage, as well as SAP.
LANGUAGES
Enable a High-Value Extensions via
Packaged Integrations
English
•
Portuguese
•
Provide ION-based packaged
integrations to M3, LX, and process
manufacturing ERP hubs as part of
broader industry suite solutions that
feature supply chain management,
enterprise asset management, and
other relevant applications.
French
•
Simplified Chinese
•
German
•
Spanish
•
Japanese
•
Make Modernization Seamless
Offer customers compelling
opportunities to upgrade to an evolved
solution that features a new web user
experience and personalization tools.
Industries
Americas
EMEA
APAC
Food & Beverage
•
•
•
Home & Personal Care
•
•
•
Nutraceuticals & OTC
Pharmaceuticals
•
•
•
Specialty Chemicals
•
•
•
Note: This information
represents the current state
of product readiness vs. the
desired or planned future
capabilities in the roadmap.
Core Application Portfolio
Infor Discovery Guide | 168
10x core features
Product management
Item master
New product development
Introduction
Guidelines and restrictions
New product management
Define rules and guidelines for
specific markets
Integrated Stage Gate support
Alerts on violations of criteria
Advanced project
management
Process testing and analysis
Packaging management
Workflow/routing for approval
Resource, task listing
Formula/recipe management
Specification management
Label development
Content and ingredient statements
Collect data from variety of sources
Analyze test results
Gantt chart displays
Resource management
Includes allergens, claims, warnings
Partner connect
Used by regulatory affairs,
toxicology, marketing
Collaborate with suppliers
and partners
10x common component adoption
Integrations
New Localizations
Industry specialization
M3
English
Food & Beverage
Adage
Simplified Chinese
Specialty Chemicals
SAP
French
Home & Personal Care
Publish and consume BODs
German
OTC Pharmaceuticals & Nutraceuticals
Japanese
Portuguese
Spanish
Core Application Portfolio
Infor Discovery Guide | 169
Infor Integrated Business Planning/
Infor Sales & Operations Planning
Key Information
Infor Integrated Business Planning/Sales & Operations
Planning is a complete suite of supply chain planning
applications, including S&OP, demand, supply and
scheduling, that optimizes the complete supply chain.
With Infor Integrated Business Planning and Sales &
Operations Planning, manufacturers and distributors can
truly plan for profit and improve customer service levels
while cutting costs.
• Incorporates process modeling, scenario planning, and
embedded analytics with social capabilities, for outstanding
sales and operations planning process control and fast
response to changes in demand and supply.
• P
rovides the only solution that holistically optimizes across
production, distribution, and transport for both capacity and
costs to drive out the lowest total cost of supply.
• Delivers constraint-based scheduling that addresses the
unique challenges of managing the capacity of vessels,
tanks, and lines—and the flow of product between them,
which is essential for food & beverage, chemical, and
pharmaceutical production environments.
Roadmap
2014
2015
10.4
11.0
S&OP best practices template
SaaS/cloud certification
Exception management
High performance worksheets
Infor Ming.le
Planning exception management
Offline playbooks
New worksheets and charts
Excel offline worksheets
Enhanced usability
Scenario security
SoHo User Experience update
New statistical forecasting engine
Improved forecasting engine
Enhanced process automation
Supply+
Enhanced worksheet user experience
Cloud deployment
Demand+ template
Core Application Portfolio
Infor Discovery Guide | 170
Strategic
Objectives
10x Highlights
Workspace Adoption
Micro-Verticalization
Lower Total Cost of Ownership
Adds support for in-context business
intelligence, single sign-on, and
pervasive analytics. Modernizes the
user experience.
Integrated business planning suite
contains functionality for Food &
Beverage, Specialty Chemicals,
Pharmaceuticals, Consumer Packaged
Goods, and Distribution, as well as
Discrete Manufacturing.
Bolster functional leadership and lower
total cost of ownership with expanded
globalization, S&OP standard templates,
and industry-specific content packs that
minimize customization and time
to deployment.
Flexible User Interface
Lets end-users change the fields in list
view without needing source code.
Specialize by Industry
Deliver industry-based configurations
for target verticals, particularly
Manufacturing and Distribution, to
enable more robust functionality
out-of-the-box.
Enable High-value Extensions via
Packaged Integrations
Provide ION-based packaged
integration to Infor hub solutions,
particularly M3, LX, Distribution SX.e,
Adage, and System21.
Provides standard out-of-the-box
integrations for Infor ERP solutions.
LANGUAGES
Dutch
(Opportunistically)
•
English
•
French
•
German
•
Japanese
•
Portuguese (Brazil)
•
Simplified Chinese
•
Spanish
•
Make Modernization Seamless
Offer customers compelling
opportunities to upgrade to an
evolved solution that features ION,
Infor Ming.le, Mobility, and Analytics.
Core Application Portfolio
ION Integrations
Infor Discovery Guide | 171
Industries
Americas
EMEA
APAC
Aerospace & Defense
•
•
•
Automotive
•
•
•
Chemicals & Life Sciences
•
•
•
Consumer Packaged Goods (CPG)
•
•
•
Distribution
•
•
•
Equipment
•
•
•
Food & Beverage
•
•
•
Healthcare
•
•
•
High Tech & Electronics
•
•
•
Industrial Manufacturing
•
•
•
Pharmaceuticals
•
•
•
Note: This information represents the
current state of product readiness
vs. the desired or planned future
capabilities in the roadmap.
10x Core Features
Tech stack adoption
Dimension independent values
Sales & Operations Planning
In-context BI metrics
Additional calendar hierarchies
Infor ION Process
Multiple reports using Infor
Interfacing improvements
Playbooks notes
S&OP best practices template
Macro improvements
Demand+
ION enablement—support all BODs
Performance improvements
Embedded forecast engine
Data management
Usability and other improvements
Supply+
Business metrics
Infor Federation Services
Additional worksheet features
User management
Infor Advanced Planning
integration improvements
Scenario history undo
Installer improvements
Scheduled macros via command line
Technical updates
10x common component adoption
integrations
Infor XA
Micro-verticals
Infor Lawson
Infor LX
Food & Beverage
Infor LN
Infor Ming.le
Specialty Chemicals
Infor CloudSuite Industrial (SyteLine)
SAP
Pharmaceuticals
Infor Adage
Infor ION
analytics
Dashboard
Consumer Packaged Goods
Discrete Manufacturing
Distribution
Core Application Portfolio
Infor Discovery Guide | 172
Infor Supply Chain Execution
Key Information
Infor Supply Chain Execution combines warehouse
management, transportation execution, labor
management, and third-party logistics (3PL) billing
into a single, unified solution. It helps minimize
cost and fulfillment times by optimizing warehouse
inventory, space, equipment, and labor.
• C
ombines transportation execution and warehouse
execution into a single solution on a single database.
• S
ophisticated labor management capabilities optimize
the distribution of work and measure the performance
of the workforce.
• Embedded analytics and alerting provide real-time
performance metrics and decision making for realtime
logistics businesses.
Roadmap
2014
2015
10x
10x
ION 11.0
Cloud deployment
UX 3.0
Capabilities for omni-channel/online e-commerce fulfillment
ION Integrations
Slotting functionality
Infor Ming.le adoption
Enhanced capabilities—manufacturing fulfillment
BI Dashboards
Enhanced capabilities for Healthcare
In-context BI
ION events
Infor Reporting
Mobile Warehouse application
Retail customers new features
Infor CloudSuite Industrial (SyteLine) and XA integration
Small Parcel Shipping integration
M3 integration
Enhanced voice capabilities
Introduction of graphical Android-based RF
Core Application Portfolio
Infor Discovery Guide | 173
Strategic
Objectives
10x Highlights
Modern User Experience
ION Integrations
Lower Total Cost of Ownership
Delivers a consumer grade
user experience with business
intelligence, single sign-on support, and
pervasive analytics.
Provides standard out-of-the-box
ION integrations for Infor LN, LX,
Adage, Distribution SX.e, Infor Lawson
Enterprise Business Management,
System21, M3, XA, and Infor CloudSuite
Industrial (SyteLine).
Bolster functional leadership and
lower total cost of ownership, including
expanded globalization for the AsiaPacific region and Latin America,
with an integrated solution that
includes Warehouse Management,
Transportation execution, Labor
management, and 3PL Billing.
Mobility
Delivers Warehouse Director, an iPad
app based on the Motion platform,
that changes the way Supply Chain
Execution is used in the warehouse.
Specialize by Industry
Provide out-of-the-box functionality
for specific industry needs, allowing
Manufacturing, Retail, Distribution,
Fashion, 3PL, and Healthcare customers
to deploy the solution faster.
Micro-verticalization
Adoption of Infor Reporting
More than 100 base reports based on
Supply Chain Execution metadata allow
customers to add and modify reports
more easily.
Adds new core features add industryspecific functionality for Food &
Beverage, Manufacturing, third-party
logistics providers, Distribution, Fashion,
High Tech, and Healthcare.
Enable High-value Extensions via
Packaged Integrations
Provide ION-based packaged
integration to Infor hub solutions,
particularly LN, LX, Distribution
SX.e, System21, M3, Adage,
Lawson, XA, and Infor CloudSuite
Industrial (SyteLine).
Make Modernization Seamless
Offer customers compelling
opportunities to evolve their
solution with ION, Mobility, Infor
Ming.le, and Analytics.
Core Application Portfolio
LANGUAGES
Dutch
•
Polish
•
English
•
Portuguese (Brazil)
•
French
•
Russian
•
German
•
Simplified Chinese
•
Italian
•
Spanish
•
Japanese
•
Thai
•
Others by local
partners
•
Traditional Chinese
•
Infor Discovery Guide | 174
Industries
Americas
EMEA
APAC
Aerospace & Defense
•
•
•
Automotive
•
•
•
Distribution
•
•
•
Equipment
•
•
•
Fashion
•
•
•
Food & Beverage
•
•
•
Healthcare
•
•
•
High Tech & Electronics
•
•
•
Industrial Manufacturing
•
•
•
Third-Party Logistics
•
•
•
Note: This information represents the
current state of product readiness
vs. the desired or planned future
capabilities in the roadmap.
10x Core Features
Warehouse Management
Slotting
Workforce management features
Support for 2D barcode parsing
Multiple tracking IDs for
SPS integration
Payroll extract
Portal screen with permission control
Commingling rules based on style,
size, and color attributes
Voice enablement of picking, cycle
counts, replenishments, and putaway
Balance dock door usage
QC packing improvements
Optimize cluster pick to cart
Easy user/role screens
Cartonization enhancements
Cycle counting and loading standards
Pallet-based rating for
international markets
Labor plan estimates based on
average or historical actuals
Inbound shipment rating
Multiple warehouse support
on facility viewer
Track and Trace
VICS bill of lading
Shipment creation in
Transportation Management
Multi-threaded wave shipping
New international rating model
Flow-thru enhancements
Zone based rating
Cluster picking by wave
New TM APIs
Task dispatch by priority
Excel export of TM shipment
Display item description in user language
Translation of rate date excel
export/import
Compliance labeling controls and
features based on owner and Ship-to
Shipping lot control by item
and customer
Personal and fatigue allowances
Transportation execution
Load splitting
Dimension restrictions on putaway
Travel speed configuration
New/enhanced reporting
Billing
Daily billing in arrears
Billing for flow-thru orders
Transship ASN charges
SPS charges
TM Freight charges
Import/export of charges
Billing based on labor usage
Labor management
Auto computation of actual
indirect rates
Profitability analysis
Enhanced reporting
Improved pre-loaded labor standards
Custom Year in Date conversion
Core Application Portfolio
Infor Discovery Guide | 175
“
Our No. 1 priority was to implement
a centrally governed system. Infor
HR Service Delivery provided a
personalized HR portal to drive
employee and manager self-service.
Our survey results show employees
were very satisfied.”
Anne Paterra
Senior Director, HR
Shared Services, Kellogg Company
Core Application Portfolio
Infor Discovery Guide | 176
Core
Application
Portfolio
Human Capital Management
IN THIS SECTION
178 Global HR/Human Resource
Management and Talent Management
182 HR Service Delivery
184 L earning Management
187 Talent Science
189 W
orkforce Management
Core Application Portfolio
Infor Discovery Guide | 177
Infor Global HR/Human Resource
Management and Talent Management
Key Information
Infor Global HR/Human Resource Management
provides an organization’s workforce and leaders
with greater insight and a smarter way to optimize
business operations.
Infor Talent Management helps organizations
develop and retain the right people, while making
smart organizational and workforce decisions that
align with strategy.
Roadmap: global hr/human resource management
2015
2014
Personalized Self
Service Portal
Benefits Administration
& Enrollment v1
Expanded integration with
Talent Science
Absence Management v1
HTML5—web/mobile
responsive for all roles
Additional integrations
Time Entry v1
Benefits enhancements
Absence enhancements
Configurable Self
Service Portal
Roadmap: Talent management
2015
2014
Talent Science infusion
HTML5 web/responsive
mobile for all roles
Core Application Portfolio
Mobile external candidate
application
Enhanced
Competency Model
Additional Succession
Planning views
Talent Science
coaching added to
Performance Appraisal
Talent Acquisition candidate
application enhancements
and Talent Science integration
Infor Discovery Guide | 178
Strategic
Objectives
Automate routine administrative tasks
Track and manage employee information
Make the workforce more self-sufficient
Support organizational strategic goals
Identify top candidates
Keep talent engaged
Create development and training plans
Reduce attrition and flight risk
10x core features
gLOBAL HR/HUMAN RESOURCE
MANAGEMENT
Person System of Record—Maintain
one version of truth so you know
everything about your people and
processes that surround them
Compensation—Distribute merits and
incentive awards
Goal Management—Establish goals
and track progress
Competency Framework—Provide a
model for what good looks like.
Development Planning—Manage
employee growth
Position Budgeting—Manage
budget variances
Performance Management—Measure
performance and provide feedback
and coaching
Health & Safety—Drive compliance and
manage risk
Employee Relations—Track and
mitigate issues
Human Resources—Drive
business processes
Core Application Portfolio
TALENT MANAGEMENT
Succession Management—Avoid
potential disruption with by managing
your internal talent pipeline
Talent Acquisition—Source and identify
top talent to best fit quickly and easily
Payroll (HRM)—Quickly and easily
handle complex payroll calculations
with highly scalable engine
Infor Discovery Guide | 179
Infor Global HR: Why Upgrade?
capabilities
Organization and Person Record
Position Budget Mgmt.
Employee Relations
Occupational Health
Employee Safety
Personalized Self Service Portal
Absence Management v1
Time Entry v1
Benefits Administration and Enrollment v1
HTML5—Desktop/mobile responsive for all roles
Configurable Self Service Portal
Enhanced Payroll integration
Old Versions
10.2
11.0
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Yes
Core Application Portfolio
No
In Progress
Infor Discovery Guide | 180
Infor Talent Management: Why Upgrade?
capabilities
Goal Management
Performance Management
Learning and Development
Succession Planning
Development Planning
Talent Science Infusion
HTML5—Desktop/mobile responsive
Mobile external candidate application
Old Versions
10.2
11.0
•
•
•
•
•
•
•
•*
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Yes
Core Application Portfolio
No
In Progress
Infor Discovery Guide | 181
Infor HR Service Delivery
Key Information
Infor HR Service Delivery (HRSD) includes five
applications that help reduce the cost of HR
service delivery: HR Knowledgebase, HR Case
Management, Onboarding, Offboarding, and Total
Rewards. This suite of solutions helps customers
transform HR into a strategic partner and fully
engage employees, while lowering annual HR
service delivery costs by an average of 20% to 50%.
Roadmap
2014
2015
Case Management
Case clone
UI enhancements
18 new language packs
Knowledge Management
Case survey enhancements
DIY content templates
Enhanced content creation
and management tools
Enhanced analytics
Branding builder
Case relationships
18 new language packs
Core Application Portfolio
Infor Ming.le integration
Infor Discovery Guide | 182
LANGUAGES
Knowledgebase/Case Management
Bulgarian
•
Korean
•
Croation
•
Polish
•
Czech
•
Portuguese (Brazil)
•
Dutch
•
Romanian
•
English
•
Russian
•
French (Canadian)
•
Serbian (Cyrillic)
•
French (France)
•
Simplified Chinese
•
German
•
Spanish (Mexican)
•
Greek
•
Spanish (Spain)
•
Hungarian
•
Swedish
•
Italian
•
Turkish
•
Japanese
•
Ukrainian
•
onboarding/Offboarding
English (US)
•
Spanish (Mexico)
•
tOTAL REWARDS
English
•
Italian
•
French (Canada)
•
Spanish (Mexico)
•
French (France)
•
Spanish (Spain)
•
German
•
Note: This information
represents the current state
of product readiness vs. the
desired or planned future
capabilities in the roadmap.
Core Application Portfolio
Infor Discovery Guide | 183
Infor Learning Management
Key Information
Infor Learning Management is an easy to use software
solution that delivers strategic learning across the
extended enterprise to help employees do more
of what they were hired to do, which helps improve
performance and productivity.
Roadmap
2014
Strategic
Objectives
2015
Accelerate creation and dissemination
of proprietary learning content
Content distribution enhancements
Content distribution enhancements
Course Management and
Enrollment enhancements
Course Management and Enrollment
enhancements
Encourage collaboration
among learners
Enhanced portal manager functionality
Enhanced portal manager functionality
Drive learning throughout the extended
enterprise
Enhanced implementation
migration utility
Enhanced implementation
migration utility
Expanded HTML5 template capabilities
and integration with Infor Ming.le
Expanded HTML5 template capabilities
and integration with Infor Ming.le
Align development to
business results
Meet mobile demand
Overcome geographical and
language barriers
Core Application Portfolio
Infor Discovery Guide | 184
LANGUAGES
LMS Portal, admin and
content creator
Portal only
English (US)
•
Arabic
•
Kazakh
•
French (France)
•
Bulgarian
•
Lithuanian
•
German
•
Croatian
•
Latvian
•
Italian
•
Czech
•
Macedonian
•
Spanish (Spain)
•
Danish
•
Norwegian
•
Dutch
•
Polish
•
Estonian
•
Portuguese
•
Finnish
•
Romanian
•
Indonesian
French
•
Russian
•
Korean
German
•
Simplified Chinese
•
Thai
Greek
•
Serbian
•
Hebrew
•
Slovenian
•
Hungarian
•
Spanish
•
Icelandic
•
Swedish
•
Italian
•
Turkish
•
Japanese
•
Ukrainian
•
Coming soon
Industries
Financial Services
•
Healthcare
•
Manufacturing
•
Public Sector
•
Retail
•
Transportation
•
Core Application Portfolio
Note: This information
represents the current state
of product readiness vs. the
desired or planned future
capabilities in the roadmap.
Infor Discovery Guide | 185
10x core features
Learning management
SOCIAL LEARNING
Mobile learning
Create, publish, deliver, manage, and
track learning from a single platform.
Create blogs, wikis, videos, and
podcasts to enhance learning. Enable
networking, collaboration, and informal
learning to support learning objectives.
Interact with learning via smartphones
and tablets. Our solution is compatible
with all major mobile devices for
learning on-the-go and on-demand.
AD HOC REPORTING
Generate ad hoc reports and view
analytic dashboards to measure the
business impact of learning activities.
Access real-time information and gain
insight into what users are learning
by viewing their session activity
and scores.
Core Application Portfolio
learning content
management AND creation
Transform SMEs into content authors
who can create, update, and localize
effective and engaging media-rich
eLearning content more efficiently.
Allow learners to interact with their
content from laptops, smartphones,
and even off-line.
Infor Discovery Guide | 186
Infor Talent Science
Key Information
The cloud-based Infor Talent Science helps
organizations select, retain, and develop employees
through Predictive Talent Analytics™—the powerful
combination of talent science and big data. Our single
assessment captures the Behavioral DNA® of current
employees and the specific traits that determine
success in the user’s unique business environment.
We use that data and the user’s performance data to
build validated Performance Profiles that can be used to
select new hires, coach current employees, and identify
best-fit opportunities for succession. Talent Science has
been proven to deliver significant gains in employee
retention and performance for clients in industries
including Retail, Healthcare, Real Estate, and Business
Process Outsourcing.
Roadmap
2015
2014
Strategic Leadership
Selection
• Non-profile based
behavioral insights
• Core competencies*
• P
rimary and
secondary styles
Internationalization
UI enhancements
• Extend language
translations
• Internationalization
• F
ocus on industry
momentum (Healthcare,
Hospitality, Retail)
• E
xtend Language
translations
• Interactive
assessment report
• Focus on industry
momentum (Healthcare,
Hospitality, Retail)*
• B
ehavioral job templates
*Printed assessment report
Core Application Portfolio
Infor Discovery Guide | 187
Strategic
Objectives
Decrease Turnover—Identifies
candidates who are likely to be
productive and satisfied with the role
and remain in their position longer.
Improved Performance—Candidates
who better fit to a role will become
productive sooner and achieve higher
levels of performance.
Streamline Hiring Processes—
By reducing turnover and streamlining
the process to find new hires, clients
reduce the cost and effort associated
with talent acquisition.
Reduce Risk—By using objective,
defensible criteria in hiring decisions,
clients reduce risk associated with
subjectivity and bad hires.
LANGUAGES
Chinese (Mandarin)
•
Japanese
•
English
•
Maly
•
French (Canadian)
•
Portuguese (Brazil)
•
French (European)
•
Simplified Chinese
•
German
•
Spanish
•
Indonesian
•
Spanish (European)
•
Italian
•
Thai
•
Note: This information represents the
current state of product readiness
vs. the desired or planned future
capabilities in the roadmap.
10x core features
Performance profiles
Assessment of employees’ Behavioral
DNA—weighted behavioral
characteristics that predict success for
each role based on client-specific KPIs.
Candidate assessment &
scoreboard
Desktop or mobile browser-based
single assessment instrument for
measuring behavioral preferences and
providing instant comparison against
roles; easy-to-read graphical reports
for reviewing fit.
Core Application Portfolio
candidate best-fit and
career path planning
Candidate management
workflow
Comparison of applicants against
multiple roles to identify best-fit
position for initial hire and potential
against future roles.
Configurable workflow includes easy
sorting and icon-based UI for workflow
actions, customizable pre-screens, and
candidate letters/emails.
interview, onboarding,
and feedback guides
analytics
Customized, text-based guides
generated on-the-fly to help managers,
recruiters, and employees convert
behavioral data into actionable insights
for selection and development.
Graphical reporting of candidate
volumes, overall fit of hires.
Infor Discovery Guide | 188
Infor Workforce Management
Key Information
The Infor Workforce Management portfolio is
a comprehensive solution that encompasses
the full life cycle of workforce management
processes. This strategic tool includes Budgeting
and Forecasting (Planning), Time and Attendance,
Absence Management, Scheduling and Staffing,
Task Management, and Performance Management.
Roadmap
Strategic
Objectives
2014
2015
Enhanced schedule template publishing
View enhancements
Shift configuration wizard refinements
Performance-based retail scheduling
Advanced schedule view enhancements
Mobility enhancements
Workload management improvements
Healthcare scheduling enhancements
Manage labor costs and compliance
through scheduling.
Ensure pay compliance through
automated wage and hour rules.
Facilitate long-term workforce
planning, connecting to shorter-term
labor forecasting.
Central staffing worksheet
Self-scheduling refinements
Improve employee engagement
by providing them with control over
parts of their work environment.
Improve transaction times and
information access through an
optimized user experience.
Core Application Portfolio
Infor Discovery Guide | 189
LANGUAGES
Czech
•
Italian
•
Chinese
•
Japanese
•
Dutch
•
Polish
•
English
•
Portuguese (Brazil)
•
Finnish
•
Russian
•
French
•
Spanish (Mexico)
•
German
•
Turkish
•
Hungarian
•
Note: This information represents the
current state of product readiness
vs. the desired or planned future
capabilities in the roadmap.
10x core features
bUDGETING and FORECASTING
(PLANNING)
Manages the full workforce
planning and budgeting life cycle
from strategic budget creation and
real-time budget management
through tactical forecasting.
Scheduling and staffing
Industry-specific scheduling processes
allow for schedules that focus on
meeting operational demands,
while controlling costs and
ensuring compliance.
Core Application Portfolio
Time and attendance
task management
Provides a highly scalable web-based
platform that enables organizations to
manage and control all of their time
and attendance processes.
Allows organizations to allocate
specific work tasks to resource
which is available and able.
Absence management
Allows managers to see employee
absences at the team level,
empowering managers to quickly
assess the impact of individual
absences on the greater team.
Infor Discovery Guide | 190
Infor Workforce Management: Why Upgrade?
capabilities
5.x or earlier
6.x
View additional employee information directly
on the Timesheet
•
•
•
Enhanced clock entry and absence control
indicators for supervisors
•
•
•
Enhanced information and processes for
mobile devices
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Improved Supervisor Approval Worksheet
Multi-view Scheduler (MVS) improves shift
options, shift management, and communication
Improved shift options provide better rotational
shift and relief shift management
Create rotational schedules of any length
Predictable expenses
Included updates
Lower TCO
Yes
Core Application Portfolio
6.x SaaS
No
In Progress
Infor Discovery Guide | 191
“
Building on decades of industry
specialization, the new Infor is
focused on accelerating innovation
and delivering beautiful applications
that emphasize clarity and easeof-use, helping customers make
decisions with remarkable agility and
astonishing speed, wherever they
are–at the office or on the go.”
Charles Phillips
CEO of Infor
Industry Solutions
Infor Discovery Guide | 192
Industry
Solutions
IN THIS SECTION
194 Distribution
197 Hospitality
202 Healthcare
205 Public Sector
Industry Solutions
Infor Discovery Guide | 193
Infor Distribution SX.e
Key Information
Infor Distribution SX.e is a full suite of best-of-breed
solutions that helps distributors automate, streamline,
and modernize operations to improve profitability
and longterm success.
• E
xtraordinarily flexible solutions can be configured to
support the distributor’s lifecycle now and in the future.
• O
mni-channel order processing matches the shifting
landscape of buyer behavior, including traditional, phone,
fax, email, e-commerce, showroom or retail, vending,
consignment, mobile, social, and other distinct vehicles.
• Delivers ease of use and visibility of critical information
across the enterprise suite that empowers users to make
better, more informed decisions.
Roadmap
July 2 0 1 2
March 2013
2014
10+
10.0
10x
Road Warrior
Storeroom 2.0
Product Restrictions
Inforce
International Taxing
Accounts Payable Center
Storefront 2.0
Infor Ming.le
Infor Distribution Business Analytics
Infor Supply Chain Execution
ION Business Vault
Freight Cost Recovery
Corporate-level accounts receivable
Lawson Financials
International capabilities
International capabilities
PCI compliance
Demand Center
Spanish translation
Industrial Enhancement Pack
Direct supplier access
Powerful new user experience (WebUI)
Tiers and preferences with
CPQ integration
Enterprise Search
Super Grid capability
Production Availability view
Quick Grid Order Entry
Enhanced credit card processing
Keystroke optimization for speed
order entry
Industry Solutions
Infor Discovery Guide | 194
Strategic
Objectives
Lower Total Cost of Ownership
Deliver a single instance solution
that is more efficient and offers a
lower total cost of ownership for
mid-market enterprises.
Specialize by Industry
Deliver industry-based configurations
for target verticals, particularly Electrical,
BMAT, P/HVAC, JanSan/Paper, Hybrid
Distribution and Manufacturing, and
Automotive Aftermarket to enable more
robust functionality out-of-the-box.
Enable Adoption of High-value
Extension Applications
Provide high value expansion
opportunities for customers with
packaged integrations to F9, EPAK,
Inforce, Supply Chain Execution, and
Lawson Financials.
Make Modernization Seamless
Offer customers compelling
opportunities to upgrade to an
evolved solution that features
flexible deployment options, mobile
applications, ION, Infor Ming.le,
Analytics, and Search.
10x Highlights
New, Modern User Experience
Contextual Web Parts
Delivers a dramatically modernized
user experience that will change the
way people work.
Delivers desired enhancements without
impacting core code.
Embedded Enterprise Search
New ION Integrations to
Extension Applications
Provides a more compelling
extended suite with a lower cost
way to take advantage of new, highvalue capabilities.
Infor Ming.le Integrated to ERP,
In-Context BI
Delivers more robust functionality
through compelling workflows
within the application and across
a broader suite.
Expanded Micro-vertical
Industry Functionality
Delivers industry-specific
functionality that deploys more
quickly and at a lower TCO, while
preserving upgrade path.
LANGUAGES
English
•
French
•
Spanish
•
Industries
Distribution
Industry Solutions
Use familiar and consumer-grade
search to immediately access
information. Greatly improves service
levels.
Americas
EMEA
•
•
Note: This
information
represents the
current state
of product
readiness vs.
the desired or
planned future
capabilities in
the roadmap.
Infor Discovery Guide | 195
10x core features
International support
Costing in value-add
Freight recovery bump
Spanish and French translations
Production Availability view
Order origin code
• Multi-language description search
Fabrication Assembly
Extended shipping instructions
OE Enhancements
CenPOS instant payment—Order
Entry/Receive on Account
• Harmonized tariff codes
PO Enhancements
Order Quick Grid entry
Demand Center
Display last cost update with last
price paid
Increased field size—Vendor
Product number
value-add enhancements
Value-add and kit product revisions
Excel export for value-add and kit
line items
Labor reporting
Customer-specific barcodes on
packing slip
Flag non-cancellable/
nonreturnable items
Bi-directional notes
Completely new user
interface
Embedded Infor Ming.le
Embedded Infor Enterprise Search
Contextual BI
Closed-loop Workflows
Mega menus
Automated freight allocation on
DC WH directs
Personalization
Counter Sales improvements
Export Grid to Excel
10x common component adoption
Integrations
Updated localizations
Inforce
Language packs for Spanish
and French
Lawson Financials
Infor Supply Chain Execution
UK localization
Configure Price Quote
Micro-Verticals
CPQ Channel Sales
Industrial
Billtrust Interface
Electrical
• Efficient catalog searching
Building Materials
• Multi-channel quoting and ordering
P/HVAC
• Returns
JanSan/Paper
Industry Solutions
Infor Discovery Guide | 196
Infor Healthcare—Infor Cloverleaf Integration Suite
Key Information
Infor Cloverleaf Integration Suite is a comprehensive
healthcare integration platform that facilitates highperformance, high-capacity integration that enables
data flow across disparate information systems
regardless of the source system, message format,
or transmission protocol.
• C
onnects data stored in application silos via a single
integration platform for maximum flexibility and scalability.
• E
xchanges healthcare standards-compliant information
securely within and beyond the organization’s four walls.
• S
implifies interface development and maximizes the
reuse of interfaces via an easy-to-use, graphical, dragand-drop interface.
Roadmap
2012
2013
2014
User interface refresh
Cloverleaf
enhancements 6.0.1
Cloverleaf Cloud
• Drag-and-drop
configuration
•5
0 minor features and fixes
Cloverleaf 6.0.2
• L DAP integration for
user authentication
• Single view of
message route
• UI refinement
• Visual troubleshooting
• HL7 unlimited field lengths
• E
nhanced certificate
management
BOX technology
Secure Courier 5.0.1
Global Monitor 6.0.4
• Graphical Configuration
Packaging
• Cloverleaf 6.0 support
• Updater Service
• L DAP integration for
user authentication
• Reusable Objects
• Message Digest support
Web Services Adapter 2.0
• Simplifies deployment
• Log viewer
Site documentation
• Automated configuration
• Specification
documentation
• BOX security
• Web interface
• Data warehousing services
Global Monitor 6.02
• Android mobile application
• Streamlines compliance
Clinical Bridge 1.0
• Updated iOS mobile
application
Clinical Bridge 1.1
• Replenishment
and utilization
Industry Solutions
• Enhanced user experience
• Pass-through support
•U
ser enhancements to
BOX manager
•U
I driven database
integration during translation
Global Monitor 6.1
• Enhanced user experience
• Database independence
• File viewer
• Global Search
• Enhanced Audit Log
• Alert trending on Dashboard
Direct Adapter
Clinical Bridge 2.0
• Enhanced security
Cloverleaf 6.1
• Enhanced user experience
• Encryption of
message archives
•D
atabase-driven
message archives
Infor Discovery Guide | 197
Strategic
Objectives
Bolster Compliance with US
Healthcare Requirements
Address industry, market, and
government-specific requirements,
particularly Meaningful Use Certification,
and HIPAA readiness.
Evolve Technology Platform
Improve and add critical technology
components that enhance integration,
process automation, user experience,
and business intelligence, while
adopting Infor’s emerging technology
platforms, including Infor 10x, ION, and
Infor Ming.le.
10x Highlights
Streamline Health
Information Exchange
Create one platform to assist
healthcare organizations with
regulatory and Meaningful Use
compliance, manage connectivity, and
exchange across all disparate health
information data sources
and applications, and support a highly
reliable, secure, scalable,
high-throughput environment to
manage complex, secure data transfer,
and exchange.
User-friendly Graphical Interface
Enhance user interface to simplify
and speed development, increase
usability of monitoring and control, and
incorporate mobile technologies.
Interface Reusability
Enables reusability, sharing, and
collaboration across disparate
Cloverleaf environments.
Monitoring
Proactive alerts notify IT resources when
critical interfaces are unresponsive
or acknowledgments have not been
received. Provides mobile and browserbased tools to control interfaces and
resend messages. Also supports
message tracing and reporting to
support auditing and diagnostics.
common component adoption
Security
Integration
dATA AVAILABILITY
Security Server
Data Integrator
High availability
Secure Courier
Web Service Adapter
Global Monitor
Secure Messenger
IHE Adapter
Message Warehouse
Auditing
Clinical Bridge
Mobile applications
Hosted Health Information Exchange
Cloud
Micro-verticals
Healthcare
Infor BI
Direct Adapter
Industry Solutions
Infor Discovery Guide | 198
Infor Healthcare—Revenue Cycle Management
Key Information
Infor Healthcare Revenue Cycle Management helps
healthcare organizations simplify their complex
patient billing and collection activities to maximize
collections, reduce gross days receivables
outstanding, and improve cash flow.
• U
ser-configurable and rules-based system design
delivers exception based processing integrated with
online workflow management.
• A
utomated denial management integrates
with online workflow.
• Provides client-configurable analytics.
Roadmap
2014
2015
2016
V3.4
V3.4
V3.5
V3.6
Canadian v2 migrations
Analytics B1 v3.4
Canadian Physician Billing
Localization phase I
• Enhanced Analytics
US Lab Billing
enhancements
Modularization
• OLAP Cube
IPA integration
Analytics B2 v1.1
Cashiering
• Dashboard and Reports
Industry Solutions
Additional ICD-9 & ICD-10
enhancements
User group requested
enhancements
User group requested
enhancements
Infor Discovery Guide | 199
Strategic
Objectives
Enhance Revenue Collections
and Billings
Address industry and market needs
based on regulatory demands and
importance of cash collections and
cash management.
Expand Globalization Capabilities
10x Highlights
Cashiering—Front Desk/Cashiering
Window Application
Provides better security, audit, and
balancing of cash-to-cash drawers and
bank deposits.
Modularization
Dynamic Assembly allows
Implementer to create a start-up
configuration file.
Localization
Financial Integration
Adds drop-in integration with Infor
Financial applications.
Incorporate multi-language capability
and add language libraries,
while refining functionality for the
Canadian market.
Add multi-language capabilities
and support for additional
languages, including Spanish,
French, and German.
10x common component adoption
iNTEGRATIONS
TECHNOLOGY
Business analytics
Infor Lawson
ION
Admitting
Process Automation
Revenue Cycle
Management Analytics
Diagnostic Imaging
Business Intelligence
Lab
Emergency
New Localizations
French-speaking Canada
Outpatient and specialty clinics
Customizable Dashboards
and Reports
Customer-driven or LCS driven
Data cubes fully integrated
Access information in spreadsheets
Physiotherapy
Micro-verticals
Rapid deployment of Analytics
EDI
Hospitals
Standard reports
Physicians’ practices
Specialty practices and labs
Industry Solutions
Infor Discovery Guide | 200
Infor Care Workloads
Key Information
Based on the GRASP methodology, Infor Care
Workloads provides effective management of staff
workloads and drives sustained organizational
improvements, including reduced labor costs,
enhanced quality outcomes, increased revenue,
and employee and patient satisfaction.
• Maximizes workload efficiency
• Patient-centric
• Balances workloads across staff
• Treats every patient as unique
Roadmap
NOV 2014
JUNE 2015
NOV 2015
V4.0—Styling and
Infor Cloverleaf Integration
V4.1—Dashboards
and Configuration
V4.5—Cloud enablement
and TrueCost integration
• SoHo User Experience
• Infor BI dashboards
• Integration with Infor BI
• Integration with Infor
Workforce Management
• HIPPA Compliance
• Integration with Infor TrueCost
• New administration console
• Cloud automation
• Infor Cloverleaf integration
• HR and Talent management
integration
Strategic
Objectives
10x Highlights
10x Core Features
Data Interchange
Acuity-based workload balancing
Optimize Workload Balancing
Integration with Infor Cloverleaf enables
connectivity and data exchange across
multiple data sources and applications.
Usability enhancements
Provide automated and optimized
workload balancing for both clinical and
non-clinical units.
Increase integration with other
Infor products
Enable seamless integration and
data flow between Infor Workforce
Management and Talent Management
to enable a complete picture of
workforce activities and analysis.
Industry Solutions
Integrations
Integrates with Infor Workforce
Management to exchange staff data
and inform workload management.
User-friendly graphical interface
Infor SoHo User Experience maximizes
efficiency and productivity, increases
usability, and minimizes effort.
Infor SoHo User Experience
New administration console
Supports care coordination
Capture direct and indirect workloads
Infor Workforce
Management integration
Infor BI integration
Infor Talent Management integration
Infor Discovery Guide | 201
Infor HMS (Hospitality Management Solution)
Key Information
Infor HMS includes all the capabilities to manage
the hospitality process, built-in, not bolted-on,
for the independent hotel, a smaller chain, or a
global company.
• A
llows hotels to optimally manage every aspect of the
guest experience, to drive both increased revenue and
better bottom-line results.
• G
lobal support, localizations for dozens of countries,
and multi-lingual capabilities meet the needs of global
hotel companies.
• F
lexible deployment, with both on-premise and SaaS
options, and deep, customizable functionality meets the
needs of small-to large hotel operations—from 5-star to
budget to military billeting.
Roadmap
2013
2014
2015
10x
10x+
Xi
SoHo User Experience
HTML5 support
Resort recreational scheduling
Infor Ming.le (enhance guest experience)
Long-term leasing operations
Resort single guest itinerary support
EZRMS revenue
management integration
Enhanced accounts receivable
Casino comp accounting
International tax engine
Casino player tracking integration
Servebase EFT integration
Ariane kiosk integration
Libra OnDemand CRM integration
HMS marketplace/country
enhancements
Enhanced packages on the fly
Hospitality Analytics
Booker condo owner
accounting integration
• France
ION BODs for Infor SunSystems
and Infor d/EPM
• Germany
Infor CloudSuite Hospitality integration
• Philippines
• UK
• US
Industry Solutions
Infor Discovery Guide | 202
Strategic
Objectives
Bolster Core Functionality
Incorporate highest priority features
requested by the marketplace to ensure
compelling functionality for customers.
10x Highlights
Intuitive, Beautiful, Easy to Navigate
User Interface
Expanded ION Integrations to
Power HMS
Creates faster user acceptance and
lowers training costs.
Delivers proactive and preemptive
control and foresight across
application process flows.
Specialize by Industry
Drill Back from Queries and Infor
Ming.le Social Feed
Enhance micro-vertical functionality with
pre-built templates and report packs
for Hospitality and Hotels, Gaming, and
Public Sector.
Provides ability to drill directly back
to source transaction from queries, so
users can take immediate action and get
better results, faster.
Workspace and In-Context Queries
OneView for BOD Timeline
Delivers more robust functionality
through compelling workflows within
the application and across suite.
Expand Globalization
Add new languages, particularly Spanish
and Russian, to support hospitality
businesses worldwide.
Enable Adoption of High-value
Extension Applications
Provide Hospitality Industry Suite
expansion opportunities for customers
with packaged integrations.
LANGUAGES
English
•
Simplified Chinese
•
German
•
Spanish
•
Portuguese (Brazil)
•
Traditional Chinese
•
Make Modernization Seamless
Offer customers compelling
opportunities to evolve their solution
with ION, Mobility, Infor Ming.le,
Analytics, and cloud conversion
to SaaS.
Industries
Americas
EMEA
APAC
Hospitality
•
•
•
Public Sector
•
•
•
Note: This information represents the
current state of product readiness
vs. the desired or planned future
capabilities in the roadmap.
Industry Solutions
Infor Discovery Guide | 203
10x Core Features
HTML5 cross-browser support
HMS Mobility via iPad
Windows Server 2012
Single installation
Guest check in
Windows 8 client
PMS and CRS (Call Center)
Guest check out
SQL Server 2012
Multiple property (SaaS/multitenant)
Concierge functionality
Dynamic packages
(enhanced guest experience)
Housekeeping room status
Web user interface customization
(Blue 2.0 or SoHo User Experience
according to device/render mode)
Guest preference recognition
In-context BI (guest stay, check in,
check out)
Improved usability via Framework
ION integration with EAM
Screen designer via Framework
Integration with Infor Q&A
Revenue management
Cloud or on-premise deployment—
Saas-enabled
Zero downtime for night audit
PCI/PADSS compliant—100%
web architected
Integrated with Infor Ming.le Foundation
Standard interfaces supported
(150+ interfaces)
10x common component adoption
iNTEGRATIONS
New translations
Micro-verticals
EAM
Russian (planned)
Hospitality—Hotels
Infor ION Business Vault
Portuguese/Brazil (planned)
Public Sector—Military (planned)
SunSystems
Spanish (planned)
EzRMS
Arabic (planned)
TECHNOLOGY Stack
Mobile
Client runs on prevalent browsers
(IE, Firefox, etc.)
Mobile HMS via iPad
Infor Ming.le Foundation
• Guest check out
In-context BI
• Concierge functionality
Drill-back
• Housekeeping room status
ION (Workflow, Events, integration)
• Guest check in
Motion Query &Analysis
Motion ActivityDeck for ION alerts
Industry Solutions
Infor Discovery Guide | 204
Infor Public Sector Solution Suite
Assets, Utility Billing, Community Development/
Regulations, and CRM
Key Information
Infor Public Sector provides complete, integrated, end-to-end
solution that simplifies the business of managing government
and makes community interactions more efficient, effective,
and transparent.
• O
ffers flexible deployment onpremise, in the cloud, or in a hybrid
configuration, along with modern
tools—such as integrated maps, event
notifications, and process flows.
• D
elivers a comprehensive mobile
solution for both field inspectors and
work crews, designed specifically for
how they work in the field.
• S
upports multiple channels
of communication, allowing
departments to work more
closely together.
Roadmap
2012
2012
2013
2014/2015
10
10+
10x
10x
100+ enhancements
30+ enhancements
200+ enhancements
150+ enhancements
Configured asset
ION enablement and
integrations
Infor 10 Blue 2.0
User Experiences
SoHo User Experience
Lawson connectors
Infor ION interfacing
enhancements
Valuations enhancements
Full cloud enablement
Accessibility (508 compliance)
Improved usability
User Experience Grid
Enhancements
V7 GAPS (migrations)
Supervisor override
150 Standard reports
Billing batch manager
improvements
Dynamic portal billing
Industry-specific
functionality and analytics
CDR to asset linking
Data import tool
Clone service request/
work orders
Service contract usability
enhancements
Enhanced spatial
capabilities
Cross-browner (HTML5)
Dynamic Portal
responsive design
Portal personalization
enablement
New contact design
Life cycle analysis
Address to address
relationships
Budget billing
GIS mapping annotations
and redlining
Configured linear asset
Infor Mobility (Android)
• CDR Inspections App
• Customer Service App
• Work Management App
Industry Solutions
Infor Discovery Guide | 205
Strategic
Objectives
10x Highlights
New HTML5 Browser Operating
Within Workspace
Certified ION Integrations to Infor’s
Best-in-class Solutions
Build leadership globally by utilizing
over 25 years of best practice
experience and provide the only
end-to-end operational solution set
in the market.
Allows Infor Public Sector customers
to take advantage of more Infor
solutions and use the full power of
Infor Ming.le.
Delivers more robust functionality
through compelling workflows within
the application and across suite.
Specialize by Industry
Major functional updates will be
available to customers faster, on an
annual basis. Can easily integrate with
industry-standard solutions.
Bolster Core Functionality
Enhance micro-vertical functionality with
pre-built templates and report packs for
Regulatory and Revenue Optimization,
Infrastructure Management, Citizen
Services Management, and Planning,
and Public Safety.
Deeper Industry Functionality
New Software Delivery Model
New, Modern User Interface—Social
and Mobile
Enable Adoption of High-value
Extension Applications
Provides the most comprehensive
and modern Public Sector solution in
the market.
Provide expansion opportunities for
customers with packaged integrations to
Infor Lawson, Infor Risk and Compliance,
Enroute, and HCM.
LANGUAGES
Make Modernization Seamless
Offer customers compelling
opportunities to evolve their solution
with ION, and Infor Ming.le.
Enable E-content. Digital Assets,
and Mobile
Support for full integration with thirdparty e-content providers, particularly
e-books and audio books.
English
•
Portuguese (via Assima)
•
Spanish (via Assima)
•
Reduces the need for customer unique
modifications or third-party solutions,
and expands vertical reach.
Embedded Enterprise Search
Use familiar, consumer-grade search to
immediately access information. Can
greatly improve service levels.
Partners can provide: English,
Portuguese (via Assima), and Spanish
(via Assima)
Support for digital asset management.
Better support for mobile interfaces.
Integrated E-sources
Better integration of e-materials
(e.g. packages management, license
management, etc.).
Industry Solutions
Industries
Public Sector
Americas
EMEA
APAC
•
•
•
Note: This information represents the
current state of product readiness
vs. the desired or planned future
capabilities in the roadmap.
Infor Discovery Guide | 206
10x Industry functionality
assets and work
management
Transportation (rail, roads, and streets)
CIS Billing
gis and citizen portal
Manage accounts
Spatial views of work
Utility billing
GIS context commands from the map
Work Management Utilities
(water, sewer, storm)
Water Meter management
100+ points of access to GIS data
Mobile
Solid Waste management
Citizen service requests
Facilities (parks, building,
facilities, equipment)
Track delinquency
Citizen permit and license management
Collection management
Online utility billing management
crm and call center
Budget billing
Service requests
Citizen Portal
Case management scripting
Cost recovery
Public outreach
Mobile 311
IVR
GIS
community development
Manage applications and licenses
Fee and revenue management
Advanced workflow design
License renewals
Inspection and review scheduling
Case and violation tracking
10x common component adoption
iNTEGRATIONS
mobile
Micro-verticals
Lawson
IPS CDR, CRM
Water
Human Resources Motion
IPS Assets/Work Management
Transportation/Transit
EnRoute
Infor Risk and Compliance
analytics
Business Intelligence
new localizations
Business Analytics
Portuguese (via Assima)
ION Business Vault
Regulatory and Enforcement
Citizen Services
Public Safety
Spanish (via Assima)
Japanese (via Assima)
French (via Assima)
Hindi (via Assima)
Arabic (via Assima)
Industry Solutions
Infor Discovery Guide | 207
Infor Public Sector—Libraries
Key Information
Infor Library Solutions is a comprehensive array
of applications that delivers end-to-end automation
to improve resource management and improve
customer service.
• P
rovides integrated tools for managing all library
operations, including circulation, cataloging, acquisitions,
serials management, and reporting.
• Delivers advanced statistical analysis and in-depth
trend reporting for insight into how customers use
the library’s collections.
• C
ombines a library’s website and its catalog into an
interactive, personalized environment for exploring
collections and services.
Roadmap
2016
2015
V-EYEQ
V-SMART
V-INSIGHT
IGUANA
Version 2.0
Version 4.0
Version 4.0
Version 4.0
Collection planning tool
Features span all modules:
cataloging, acquisitions,
circulation, reporting,
search, and web
New features include
multiple lines chart type,
single segment dashboards,
conditional tables,
improved support for
consortium, “inspector”
Digital Asset Management
(DAM)
Iguana data (sessions,
actions, interest emails)
Newsletters
• P
lanning: based on KPIs
and budget
• P
erformance: what part of
the collection performs/
underperforms
New graphical interface:
Hawaii design, better
mobility and accessibility,
responsive design
• R
ecommendations:
what to purchase,
remove, transfer
Contact management data
(incidents, actions)
• A
cquisitions: integrated
with back-end for
items purchasing
Consumer-grade user
experience via interface
enhancements
• B
etter comparison
features
V-insight widgets
Mobility, responsive design
Personalized email alerts
Social integration
Search and accessibility
improvements
Better agenda feature
Technical improvements
• B
etter performance
analysis
Industry Solutions
Infor Discovery Guide | 208
Strategic
Objectives
10x Highlights
Multi-format
Social
Bolster Core Functionality
Allows libraries to manage and
showcase diverse collections through
inherent system flexibility.
Allows users to login via Facebook
Connect, Google accounts, and
Yahoo accounts.
Data Storage and Indexing
Mobile
Allows libraries to define which
elements to store, their format, what is
mandatory, what to index, how to index.
Provides access on the go via mobile
web profile and Android app.
Expand leadership globally based on
nearly four decades of best practice
experience with discovery solutions,
statistical analysis, and integrated
library systems.
Provide Flexible Deployment Options
Deliver SaaS solutions to establish
strong competitive positioning globally
in emerging segment.
Expand Globalization
Add localization for Latin America,
Europe, the Middle East, and Asia
via Local.ly.
Analysis
Flexible Workflows
Allows libraries to use analysis to drive
collection development, and understand
how collections and services are used.
Creates flexibility in workflows
with multiple approaches and
methods tailored towards a
library’s specific environment.
Dashboards
Extensibility
Enable E-content and Mobile
Support full integration with thirdparty e-content providers, particularly
e-books and audiobooks, while
delivering additional support for
mobile access.
LANGUAGES
Extends services by interfacing with
third-party systems using industry
standards and availability of APIs.
Provides easy access through
“pick and click” functionality and
customized dashboards.
Data Exports
Allows export of data in standard for
generating reports.
Discovery
Delivers an online environment that
allows libraries to market services,
promote collections, and engage users.
Supports access to information from
mobile devices.
Data Manipulation
Provides tools for data manipulation
to create in depth analysis.
Content Management
English
•
Dutch
•
French
•
Industries
Goes beyond search by integrating
a library’s website, catalog, external
content, and e-content within a
single environment.
Americas
EMEA
Academic
•
•
Public
•
•
•
•
Schools
Special
APAC
•
•
•
Note: This information represents the
current state of product readiness
vs. the desired or planned future
capabilities in the roadmap.
Industry Solutions
Infor Discovery Guide | 209
10x Core features
V-SMART
v-iNSIGHT
Iguana
Integrated modules for cataloging,
circulation, acquisitions, serials
Delivery of key business metrics
and reports
Integrates library’s website
and catalog
Flexible metadata management, data
storage, and indexing
Hot lists to highlight popular works
Complete content management
system (CMS)
Services-oriented architecture for
system extensibility
Web-based; application logic stored
on server. No client install required
Server runs on Linux, Unix,
and Windows
Client runs on prevalent browsers
(IE, Firefox, etc.)
Customizable and visually appealing
user interface
Comprehensive security/
user permissions
Flexible period definition
Sophisticated data manipulation, such
as restrictions, data grouping, scoping,
and filtering
Visual dashboard reporting and
graphing capabilities
Export options to Excel, HTML,
PDF, printer
Comprehensive security/
user permissions
Widget-based. Includes text, images,
and functions
Supports external content, such as
mashups, RSS, Twitter integration
Robust search capabilities and results
display; sorting, facets, related terms,
status display, full and brief records,
fuzzy logic
Borrower activities; current loans,
loan history, payments, reservations,
interests, reading lists, personal data,
linked accounts
Personalized; user logs in and views
information based on interest areas
Flexible profiles, e.g. for branches
and groups
Mobile, responsive design
Social integration
Industry Solutions
Infor Discovery Guide | 210
infor.com
Infor is fundamentally changing the way information is published and consumed in the enterprise, helping 70,000 customers in more than 200 countries and territories
improve operations, drive growth, and quickly adapt to changes in business demands. To learn more about Infor, please visit www.infor.com.
Copyright© 2015 Infor. All rights reserved. The word and design marks set forth herein are trademarks and/or registered trademarks of Infor and/or related affiliates and
subsidiaries. All other trademarks listed herein are the property of their respective owners. This document is provided for informational purposes only and does not
constitute a commitment to you in any way. The information, products and services described herein are subject to change at any time without notice. www.infor.com.
INFDTP1383120-en-US-0315-4
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