Avaya Network Management Console User Guide

Avaya Network Management Console User Guide

Avaya Network

Management

Console

User Guide

May 2004

Avaya Network Management Console User Guide

© 2004 Avaya Inc. All rights reserved.

The products, specifications, and other technical information regarding the products contained in this document are subject to change without notice. All information in this document is believed to be accurate and reliable, but is presented without warranty of any kind, express or implied, and users must take full responsibility for their application of any products specified in this document. Avaya disclaims responsibility for errors which may appear in this document, and it reserves the right, in its sole discretion and without notice, to make substitutions and modifications in the products and practices described in this document.

Avaya™, P330™, P580/P882™, S8100™, S8300™, S8700™, DEFINITY

®

, and SMON™ are trademarks of Avaya Inc.

© 2004 Avaya Inc. All rights reserved. All trademarks identified by the ® or ™ are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners.

Release 2.002

Table of Contents

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

The Purpose of This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Who Should Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Organization of This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Chapter 1 — Network Management in Standalone Mode. . . . . . . . . 1

Network Management In Standalone Mode Overview . . . . . . . . . . .2

Network Management in Standalone Mode Terms . . . . . . . . . . . . . .3

What is Avaya Network Management Server . . . . . . . . . . . . . . . . . .4

What is Avaya Network Management Console . . . . . . . . . . . . . . . . .4

What is a Network Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

What is Discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

What is Event Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

What is Remote Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Chapter 2 — Avaya Network Management Server. . . . . . . . . . . . . . 10

Introduction to Avaya Network Management Server . . . . . . . . . . .10

Starting Avaya Network Management Server . . . . . . . . . . . . . . . . .10

Stopping Avaya Network Management Server . . . . . . . . . . . . . . . .12

Chapter 3 — Avaya Network Management Console Introduction . 13

Starting Avaya Network Management Console . . . . . . . . . . . . . . . .13

Avaya Network Management Console User Interface . . . . . . . . . . .14

Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Network Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Network Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Dialog Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Status Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Using Tooltips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Requesting Write Permission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Avaya Network Management Console Options . . . . . . . . . . . . . . . .20

SNMP Access Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Default SNMP Access Parameters . . . . . . . . . . . . . . . . . . . .21

Setting SNMP Access Parameters for IP Ranges . . . . . . . . .23

Setting Specific IP Parameters . . . . . . . . . . . . . . . . . . . . . . .25

Setting Connectivity Polling Parameters . . . . . . . . . . . . . . . . . .26

Selecting a Default Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Setting Read/Write Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Avaya Network Management Console User Guide iii

Table of Contents

Using Avaya Network Management Console Tables . . . . . . . . . . . .29

Using Avaya Network Management Console Help . . . . . . . . . . . . .29

Opening the Help to the Contents Page . . . . . . . . . . . . . . . . . .29

Opening the Help to a Topic of Interest . . . . . . . . . . . . . . . . . . .29

Closing Avaya Network Management Console . . . . . . . . . . . . . . . .30

Chapter 4 — Avaya Network Management Console Network Tree 31

Introduction to the Network Tree . . . . . . . . . . . . . . . . . . . . . . . . . .31

Using the Network Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

The Subnet View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

The Device Type View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

The System View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Custom Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Creating Custom Views . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Modifying Custom Views . . . . . . . . . . . . . . . . . . . . . . . . . .36

Deleting Custom Views . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Adding Branches in Custom Views . . . . . . . . . . . . . . . . . .37

Modifying Branches in Custom Views . . . . . . . . . . . . . . . .38

Deleting Branches in Custom Views . . . . . . . . . . . . . . . . . .38

Printing the Network Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Searching the Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Chapter 5 — Avaya Network Management Console Network Table41

Using the Network Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Network Table Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Network Table Colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Managing Objects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Manually Adding Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Modifying Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Device Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Deleting Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Chapter 6 — Avaya Network Management Console

Application Launcher. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Launching Device Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Device Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Telnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Web Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

PING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Avaya Site Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Avaya MultiSite Administration . . . . . . . . . . . . . . . . . . . . . . . .53

Avaya Fault and Performance Manager . . . . . . . . . . . . . . . . . .53

Avaya VAL Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Avaya Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Launching Network-wide Applications . . . . . . . . . . . . . . . . . . . . . .55

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Chapter 7 — Network Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Introduction to Network Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Managing Network Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Creating a Network Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Opening a Network Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Saving a Network Map to a Different Name . . . . . . . . . . . . . . .58

Printing a Network Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Importing Devices into the Network Map . . . . . . . . . . . . . . . . . . . .59

Exporting the Network Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

CSV File Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Chapter 8 — Introduction to the Discovery Window . . . . . . . . . . . . 62

Opening the Discovery Window . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

The Discovery User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Discovery Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Subnets Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Discovery Dialog Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Discovery Log Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Discovery Status Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Closing the Discovery Window . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Chapter 9 — Discovering Your Network . . . . . . . . . . . . . . . . . . . . . . 67

Setting Discovery Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Configuring Discovery Method and Range . . . . . . . . . . . . . . . .68

Configuring Discovery’s Naming Method . . . . . . . . . . . . . . . . .70

Selecting Device Types to Discover . . . . . . . . . . . . . . . . . . . . . .73

Using the Discovery Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Discovering Subnets and Nodes . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Discovering All Subnets and Nodes . . . . . . . . . . . . . . . . . . . . . .76

Discovering Nodes on Specific Subnets . . . . . . . . . . . . . . . . . . .77

Manually Adding Subnets . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Modifying Subnets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Subnet Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Deleting Subnets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Using the Discovery Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Configuring Router Access Parameters . . . . . . . . . . . . . . . . . . .83

Saving the Discovery Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Deleting Log Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Clearing the Discovery Log . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Manually Discovering System View . . . . . . . . . . . . . . . . . . . . . . . . .85

Using the System View Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Chapter 10 — Introduction to the Event Manager . . . . . . . . . . . . . . 86

Event Manager Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Viewing the Event Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

The Event Manager User Interface . . . . . . . . . . . . . . . . . . . . . . . . . .87

The Event Log Browser User Interface . . . . . . . . . . . . . . . . . . .87

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Event Log Browser Toolbar . . . . . . . . . . . . . . . . . . . . . . . .88

The Trap Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Status Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

The Event Configuration User Interface . . . . . . . . . . . . . . . . . .90

Event Configuration Toolbar . . . . . . . . . . . . . . . . . . . . . . .91

The Event Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Assign Action Form Area . . . . . . . . . . . . . . . . . . . . . . . . . .92

Event Configuration Form Area . . . . . . . . . . . . . . . . . . . . .93

The Action List User Interface . . . . . . . . . . . . . . . . . . . . . . . . . .94

Action List Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

The Action Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Action Form Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Closing the Event Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Chapter 11 — Managing Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Managing Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Trap Log Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Filtering Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Filtering By Severity Level . . . . . . . . . . . . . . . . . . . . . . . . .99

Filtering By IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Filtering By Device Type . . . . . . . . . . . . . . . . . . . . . . . . . .101

Filtering By Acknowledged . . . . . . . . . . . . . . . . . . . . . . .101

Viewing All Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Acknowledging Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Deleting Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Editing Severity Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Saving the Trap Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

Defining Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

Actions Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

Adding Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Modifying Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Action Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

Action Scripts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Action Audio Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Deleting Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Applying Changes to the Action List . . . . . . . . . . . . . . . . . . . .110

Action Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Configuring Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Assigning Actions to Events . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Configuring Event Forwarding . . . . . . . . . . . . . . . . . . . . . . . .114

Event Forwarding Sources . . . . . . . . . . . . . . . . . . . . . . . .116

Configuring Forwarding Recipients . . . . . . . . . . . . . . . . .116

Chapter 12 — Remote Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Introduction to Remote Access . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Remote Access and Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Starting a Remote Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

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Appendix A — Network Management Menus . . . . . . . . . . . . . . . . 119

Avaya Network Management Console Menus . . . . . . . . . . . . . . . .119

Avaya Network Management Console File Menu . . . . . . . . . .119

Avaya Network Management Console Edit Menu . . . . . . . . .120

Avaya Network Management Console View Menu . . . . . . . .121

Avaya Network Management Console Actions Menu . . . . . .121

Avaya Network Management Console Tools Menu . . . . . . . .122

Avaya Network Management Console Help Menu . . . . . . . . .123

Discovery Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Discovery File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Discovery Edit Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Discovery View Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Discovery Actions Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Discovery Help Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Event Log Browser Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

Event Log Browser File Menu . . . . . . . . . . . . . . . . . . . . . . . . .125

Event Log Browser Edit Menu . . . . . . . . . . . . . . . . . . . . . . . .125

Event Log Browser View Menu . . . . . . . . . . . . . . . . . . . . . . . .126

Event Log Browser Help Menu . . . . . . . . . . . . . . . . . . . . . . . .126

Event Configuration Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

Event Configuration File Menu . . . . . . . . . . . . . . . . . . . . . . . .127

Event Configuration Edit Menu . . . . . . . . . . . . . . . . . . . . . . .127

Event Configuration Tools Menu . . . . . . . . . . . . . . . . . . . . . .127

Event Configuration Help Menu . . . . . . . . . . . . . . . . . . . . . . .128

Action List Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

Action List File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

Action List Edit Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

Action List Tools Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

Action List Help Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Avaya Network Management Console User Guide vii

Preface

Welcome to Avaya Network Management Console in Standalone Mode.

This chapter provides an introduction to the structure and assumptions of this manual. It includes the following sections:

The Purpose of This Manual

- A description of the goals of this manual.

Who Should Use This Manual

- The intended audience of this

manual.

The Purpose of This Manual

This manual contains information needed to use Avaya Network

Management Console in Standalone Mode efficiently and effectively.

Who Should Use This Manual

This manual is intended for network managers familiar with network management and its fundamental concepts.

Organization of This Manual

This manual is structured to reflect the following conceptual divisions:

Preface - A description of the manual’s purpose, intended audience, and organization.

Network Management in Standalone Mode

- An overview of Avaya Network Management Console in Standalone Mode, including a discussion of basic network management concepts.

Avaya Network Management Server

- An overview of

Avaya Network Management Server including instructions on starting Avaya Network Management Server from your computer.

Avaya Network Management Console User Guide viii

Preface

Avaya Network Management Console Introduction

- An introduction to Avaya Network Management Console, including instructions on starting Avaya Network Management Console, a detailed description of Avaya Network Management Console’s user interface, and instructions on how to use Avaya Network

Management Console’s on-line help.

Avaya Network Management Console Network Tree

- A

description of the Avaya Network Management Console network tree including its default views - the Subnet View and Device

Type View - and the System View for networks containing VoIP devices. It also includes instructions on how to create custom views and search the tree.

Avaya Network Management Console Network Table

- A

description of the Avaya Network Management Console network table and instructions on how to add, delete, and modify objects in the table.

Avaya Network Management Console

Application Launcher

- Instructions on how to launch devicespecific and network-wide applications from Avaya Network

Management Console.

Network Maps

- An explanation of Network Maps, instructions on how to create, open, save, and print Network Maps, and instructions on importing devices into Network Maps and exporting devices from Network Maps.

Introduction to the Discovery Window

- Instructions on how to open and close the Discovery window and a description of the

Discovery window.

Discovering Your Network

- Instructions on how to use

Network Management in Standalone Mode to discover the subnets, nodes and VoIP devices on your network. It also includes an explanation of the Discovery Log and how to configure a router’s access parameters including SNMP V1 or SNMP V3 protocol.

Introduction to the Event Manager

- Instructions on how to

open and close the Event Manager and a description of the Event

Manager.

Managing Events

- Instructions on how to use the Event

Manager to view, filter, and delete events from the Event Log

Browser, define event actions, and assign actions to events.

Remote Access

- Instructions on running Avaya Network

Management Console remotely, including security issues.

Avaya Network Management Console User Guide ix

1

Network Management in

Standalone Mode

This chapter provides an overview of Network Management in

Standalone Mode and provides a general description of network management using Network Management in Standalone Mode. This chapter includes the following sections:

Network Management In Standalone Mode Overview

- A general description of Network Management in Standalone

Mode.

Network Management in Standalone Mode Terms

-

Definitions of terms used in this documentation.

What is Avaya Network Management Server

- A description of the Avaya Network Management Server and its functions.

What is Avaya Network Management Console

- A

description of Avaya Network Management Console and its functions.

What is a Network Map

- A description of Network Maps and

their functions.

What is Discovery

- A description of Network Management’s

Discovery feature.

What is Event Handling

- A description of events and how to

view them using the Event Manager.

What is Remote Access

- An description of the remote access capability of Network Management in Standalone Mode.

More detailed information about each of the topics can be found in subsequent chapters.

Avaya Network Management Console User Guide 1

Network Management in Standalone Mode

Network Management In Standalone Mode

Overview

Network Management in Standalone Mode includes Avaya Network

Management Server, and Avaya Network Management Console, an application that allows you to view the devices in your network. Avaya

Network Management Console also provides a platform from which you can launch applications to manage network devices and monitor the traffic on your network. In addition, Network Management in

Standalone Mode provides a Discovery service which can search your network for devices and an Event Log which reports network events.

Network Management in Standalone Mode uses a client/server architecture allowing multiple users to access the Avaya Network

Management Server simultaneously. Web based technology provides a method for accessing and managing your network from any computer with Internet access.

The figure below illustrates the flow of information between the different components that comprise Network Management in

Standalone Mode and Network Management applications.

Figure 1-1. Network Management Overview

Network File

User Input

Avaya Network

Management

Server

User Input

Internet

Device Managers

Avaya Network

Managment

Console

Local Access

Avaya Network

Managment

Console

Remote Access

Network-wide

Applications

Daemons

Device Managers

Network-wide

Applications

P330

G700

Network

Devices

P882

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Chapter 1

When Avaya Network Management Server is launched, it runs a number of daemons which poll the network devices listed in the default

Network Map to determine their status and updates their colors in the

Avaya Network Management Console View Area. Users can manage devices or launch network-wide applications via Avaya Network

Management Console. Avaya Network Management Console communicates these requests to Avaya Network Management Server which launches the correct applications. When run remotely, these applications are uploaded from Avaya Network Management Server to the remote station.

Network Management in Standalone Mode

Terms

The following table provides a list of terms used in Network

Management in Standalone Mode documentation with their descriptions.

Term

Table 1-1. Network Management Terms

Description

Best Name

Branch

The best name for a device known to Network

Management. For information on defining the method used by Network Management to

arrive at the Best Name, refer to “Configuring

Discovery’s Naming Method” on page 70 .

An intermediate level in the Network Tree.

Branches include device types, subnets, and user defined branches in custom views of the network.

Network File

A file where information about the devices in the Network Map is stored.

Network

Map

Node

The set of devices that are known to

Avaya Network Management Server.

A network device. Nodes include (but are not limited to) switches, hubs, routers, network printers, and computers.

Object

Poll

A branch or node in the network.

A request by an application for information from a device.

3 Avaya Network Management Console User Guide

Network Management in Standalone Mode

What is Avaya Network Management Server

Avaya Network Management Server communicates with the devices in the network via Simple Network Management Protocol (SNMP) V1 or

V3. It receives user input via Avaya Network Management Console and updates Avaya Network Management Console with information from the network devices. Avaya Network Management Server runs in the background as a Windows 2000/XP service. The server provides a central address for event reporting. It passes traps to Avaya Network

Management Console for display in the Event Log Browser. For more

information about event handling and traps, refer to “What is Event

Handling” on page 6

.

In addition, Avaya Network Management Server allows you to operate

Avaya Network Management Console from a remote location. This feature provides a method for managing your network from any computer connected to the Internet. By pointing your web browser to

Avaya Network Management Server’s IP address, you can access

Avaya Network Management Console and manage your network. For more information on running Avaya Network Management Console

from a remote location, refer to “What is Remote Access” on page 9

.

What is Avaya Network Management Console

Avaya Network Management Console is the user interface to Avaya

Network Management Server. It receives information from Avaya

Network Management Server and sends the server information input by the user. Avaya Network Management Console displays the devices in the current Network Map using a hierarchical tree. The tree can be organized by subnet or device type, or logically by systems. Additionally, you can create custom views of the network.

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Chapter 1

Figure 1-2. Avaya Network Management Console

When a device in the Network Tree is selected, information about the selected device appears in the Network Table. You can then modify the device’s parameters. Avaya Network Management Console also provides the ability to launch applications that communicate directly with the device. These applications allow you to manage the device via its

Command Line Interface (CLI) or Device Manager, and monitor the traffic on the device. For example, if you select an Avaya P330 Device in the Network Table, you can launch Telnet to configure the device via its

CLI or launch Avaya P330 Device Manager to configure and monitor the device via its management application and monitor the device using

Avaya P330 SMON Manager.

In addition, Avaya Network Management Console allows you to launch network-wide applications such as, Avaya Software Update Manager for updating embedded software, Avaya VLAN Manager for managing

VLANs across the entire network, and Avaya SMON Manager for monitoring network traffic.

What is a Network Map

A Network Map consists of all of the devices known to Avaya Network

Management Server. The list of devices is stored in the Network File, along with basic information about each device. When Avaya Network

Management Console opens, Avaya Network Management Server extracts information about the devices in the Network Map from the

Network File. These devices are displayed in the Network Tree.

5 Avaya Network Management Console User Guide

Network Management in Standalone Mode

Devices can be added to the current Network Map using Discovery or the

Add Device dialog box. Devices in the Network Map can also be modified. All changes to the Network Map are stored in the Network

File.

You can maintain multiple Network Maps by saving individual maps with unique names. The Network Map whose devices are visible in

Avaya Network Management Console is the current Network Map.

You can also create a text file that contains the necessary information about each device you want to add to the current Network Map and import the devices listed in the file into the Network Map. For more information on importing devices into the Network Map, refer to

“Importing Devices into the Network Map” on page 59 .

Avaya Network Management Server can also export the information in the current Network Map to a CSV file. For more information on exporting the device information from the current Network Map, refer to

“Exporting the Network Map” on page 60 .

What is Discovery

Network Management in Standalone Mode can ‘discover’ the subnets and nodes on your network. The Discovery tool uses SNMP MIB-II on network nodes to search your network. In addition, you can instruct

Discovery to use ICMP Echo (ping) to search the network. You can instruct Discovery to search your entire network for subnets and nodes, limit the search to selected subnets, or update information about the objects in the Network View.

The Discovery window shows a list of the subnets discovered with the number of nodes found in each subnet. You can apply the results of a

Discovery to the current Network Map.

What is Event Handling

Events are unexpected or extraordinary occurrences in your network.

Examples of events include the loss of a port’s connection, the insertion or removal of a module from a device, and the failure of a fan or power supply. Network Management provides a method of reporting network events.

* Note: For the purposes of this document, the terms ‘event’ and

‘trap’ are used interchangeably.

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Network Management communicates with device agents using SNMP.

Device agents can send traps to Avaya Network Management Server reporting on the status of their ports, modules, etc. The server then passes traps to the relevant managers of the device involved and updates the Event Manager.

To receive traps using Network Management in Standalone Mode, network devices must be configured to send traps to the Avaya Network

Management Server. For information on configuring Avaya LAN and backbone devices to send traps to Avaya Network Management Server, refer to the User Guide or Device Manager User Guide for the devices in your network. The Event Manager maintains a log of all traps received from the devices in the network. These traps can be viewed in the Event

Log Browser.

Network Devices

Figure 1-3. Event Handling Flow

SNMP

Device

Managers

Avaya

Network

Management

Server

Network

Applications

Avaya Network

Management Console

Avaya Network Management Console

Event Log Browser

Traps are categorized by their severity. Some traps report events that are not problems. An example of this type of trap is the insertion of a module into a device. These traps have a severity level of Info. Other traps require more attention, such as the loss of a regular port’s connection. Traps of this type have a severity level of Warning. Finally, there are traps, such as the failure of a backbone link, which require immediate attention. These traps have a severity level of Minor, Major, or Critical.

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Network Management in Standalone Mode

Figure 1-4. Event Log Browser

The Event Manager displays all of the traps sent by Avaya Network

Management Server. In the Event Manager you can:

• Sort the Event Log Browser by any of its fields.

• Filter the traps displayed and change the severity of selected traps.

• Acknowledge traps to help you remember which traps you have already seen.

• Define the format of the description field.

• Delete traps, signifying that the problem causing the trap was resolved.

In addition, the Event Manager allows you to define event actions.

Event actions can include notification via a pop-up, audible, or e-mail message or the running of a script. Actions can be assigned to any network events. You can also limit the action to events from specified sources. This feature enables you to receive immediate notification of important network events.

The Event Manager can also act as a trap surrogate, forwarding all, or selected, traps to other devices.

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Chapter 1

What is Remote Access

Avaya Network Management Console can be accessed remotely using a web browser. This allows you to manage your network from a computer where Network Management is not installed. When you point your browser to the Avaya Network Management Server’s IP address, a Java applet prepares your browser to communicate with Avaya Network

Management Server. A welcome screen appears, followed by a password screen. Once you enter a valid user name and password, Avaya Network

Management Console opens in a special browser window.

9 Avaya Network Management Console User Guide

2

Avaya Network Management

Server

This chapter provides a detailed description of Avaya Network

Management Server. It includes the following sections:

Introduction to Avaya Network Management Server

- An

introduction to Avaya Network Management Server.

Starting Avaya Network Management Server

- Detailed instructions on how to start Avaya Network Management Server.

Stopping Avaya Network Management Server

- Detailed

instructions on how to shut down Avaya Network Management

Server.

Introduction to Avaya Network Management

Server

Avaya Network Management Server communicates with network devices. It passes information to Avaya Network Management Console and handles requests to launch applications. In addition, Avaya Network

Management Server enables remote sessions of Avaya Network

Management Console. Ensure that Avaya Network Management Server is running on the host computer before starting Avaya Network

Management Console locally, and that it is running on the remote server before starting a remote session of Avaya Network Management

Console.

Avaya Network Management Server can import devices from CSV

(Comma Separated Value) files into the Network Map. Avaya Network

Management Server can also export the Network Map to a CSV file, for use with other applications, such as a Microsoft Excel.

Starting Avaya Network Management Server

Avaya Network Management Server is a Windows Service. When

Windows starts on the server station, Avaya Network Management

Server starts automatically. Using Windows’ Service Manager, you can configure Avaya Network Management Server so that it does not start automatically.

Avaya Network Management Console User Guide 10

Chapter 2

11

If Avaya Network Management Server is shut down, you will need to start it manually. To manually start or stop Avaya Network Management

Server, you must be logged in to Windows with Administrator privileges.

When you log off the computer, Avaya Network Management Server continues running.

To start Avaya Network Management Server:

Select

Start > Programs > Avaya > Network Manager > Start Avaya

Network Management Server

.

Or

From a command prompt type

cvserver start

.

Or

1. Open Windows’ Control Panel.

2. Double-click

Services

.

3. Select

Avaya Network Management Server

from the list of services.

4. Click

Start

.

If Avaya Network Management Server starts successfully, a window opens with the message “Avaya Network Management Server successfully started.”

If Avaya Network Management Server is already running on the system, a window opens with the message “The Avaya Network

Management Server is already running.”

If Avaya Network Management Server cannot start, a window opens with the message “The Avaya Network Management Server failed to start. Reason: X

, where X is the reason Avaya

Network Management Server failed to start.

To view the status of Avaya Network Management Server:

Select

Start > Programs > Avaya > Network Manager > Avaya

Network Management Server Status

.

Or

From a command prompt type

cvserver status

. A window opens with the current status of Avaya Network Management

Server (running or not running).

Avaya Network Management Console User Guide

Avaya Network Management Server

Stopping Avaya Network Management Server

To stop Avaya Network Management Server:

Or

1. Select

Start > Programs > Avaya > Network Manager > Stop Avaya

Network Management Server

.

Or

From a command prompt type

cvserver stop

. A confirmation dialog box opens.

2. Click

Yes

.

1. Open Windows’ Control Panel.

2. Double-click

Services

.

3. Select

Avaya Network Management Server

from the list of services.

4. Click

Stop

. Avaya Network Management Server shuts down. If

Avaya Network Management Console is open, a window opens with the message that Avaya Network Management Console is closing.

Avaya Network Management Console User Guide 12

3

Avaya Network Management

Console Introduction

This chapter provides an introduction to Avaya Network Management

Console. It includes the following sections:

Starting Avaya Network Management Console

-

Instructions on how to start Avaya Network Management

Console.

Avaya Network Management Console User Interface

- An

introduction to Avaya Network Management Console’s user interface, including instructions on how to use the toolbar buttons.

Requesting Write Permission

- Instructions on how to request

and release Read/Write permissions for a specific Avaya Network

Management Console session.

Avaya Network Management Console Options

- Instructions

on how to set Avaya Network Management Console’s options.

Using Avaya Network Management Console Tables

- An explanation of symbols used in Avaya Network Management

Console tables.

Using Avaya Network Management Console Help

- An

explanation of the options for accessing on-line help in Avaya

Network Management Console.

Closing Avaya Network Management Console

- Instructions on how to close Avaya Network Management Console.

Starting Avaya Network Management Console

Avaya Network Management Console can be run locally or via a remote web server. For information on running Avaya Network Management

Console via a remote web server, refer to

“Starting a Remote Session” on page 118

.

The Avaya Network Management Console can configure Network

Management’s Login Mode for use with SNMPv3. This enables user authentication to limit access to network management. The user authentication can also be used as a mechanism for supplying user credentials for the SNMPv3 messaging engine.

Avaya Network Management Console User Guide 13

Avaya Network Management Console Introduction

To start a local session of Avaya Network Management Console from

Windows:

Double-click the Avaya Network Management Console icon on the Windows desktop.

Or

Select

Start > Programs > Avaya > Network Manager > Avaya

Network Management Console

.

Or

Type cvconsole at a command prompt.

Or

Press CTRL + ALT + c. One of the following occurs:

— If Login Mode is enabled, the Enter User Name and Passwords dialog box opens. Enter your user name and passwords and click

OK

. Avaya Network Management Console opens.

— If Login Mode is disabled, Avaya Network Management

Console opens.

For more information about Login Mode, refer to the Avaya

Network Manager User Administration User’s Guide.

Avaya Network Management Console User

Interface

The user interface consists of the following elements:

Menu Bar - Menus for accessing Avaya Network Management

Console management functions. For more information on menus, refer to

Appendix A, Network Management Menus .

Toolbar

- Toolbar buttons for accessing Avaya Network

Management Console management functions.

Network Tree

- A resizeable window containing a hierarchical representation of the Network Map.

View Tabs

- Tabs for switching between the various views of the network.

Network Table

- A table where details about the branches and nodes in the Network Tree are displayed.

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Dialog Area

- A resizeable window where all dialog boxes open.

Status Bar

- Displays information about the current

Avaya Network Management Console session.

The figure below shows the user interface, with its various parts labeled.

Figure 3-1. Avaya Network Management Console Interface

To resize the three main areas of the user interface, the Network Tree, the Network Table, and the Dialog Area, use the splitter bars and their arrows.

15 Avaya Network Management Console User Guide

Avaya Network Management Console Introduction

Toolbar

The Toolbar provides shortcuts to the main Avaya Network Management

Console functions.

The table below describes the buttons on the Toolbar and gives the equivalent menu options.

Table 3-1. Avaya Network Management Console Toolbar

Button Description Menu Item

Opens the Modify dialog box for the selected object.

Edit > Modify

Deletes the selected object from the Network Map.

Edit > Delete

Cuts the selected object from a custom view to the clipboard.

Edit > Cut

Pastes the object from the clipboard into a custom view.

Edit > Paste

Opens the Find dialog box.

Edit > Find

Opens the Event Manager.

Launches the device manager for the selected device.

Actions > Event

Manager

Tools >

Device Manager

Opens the Discovery window.

Actions> IP

Discovery

Launches a Telnet session to the selected device.

Tools > Telnet

Launches a web session to the selected device.

Tools > Web

Opens context-sensitive help.

Help > Help On

When you place the cursor on a toolbar button for one second, a label appears with the name of the button.

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Chapter 3

Network Tree

The Network Tree shows either a hierarchical representation of the subnets in the Network Map or a representation of the Network Map grouped by device type or logically organized by systems. You can also create customized views of the Network Map. For more information

about the Network Tree, refer to Chapter 4, Avaya Network

Management Console Network Tree

.

Network Table

The Network Table provides details of the subnets, device types, or devices under the selected branch of the tree. For more information

about the Network Table, refer to Chapter 5, Avaya Network

Management Console Network Table .

Dialog Area

The area under the Network Table is where all dialog boxes open. This area can be resized by dragging the horizontal splitter bar with the mouse. When a dialog box opens, it replaces the current dialog box open in the Dialog Area.

Status Bar

The Status Bar provides information about the Avaya Network

Management Console session. It includes the following information:

• Name of the open map.

• Read/Write mode of Avaya Network Management Console.

• IP address/Name of the Avaya Network Management Server.

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Avaya Network Management Console Introduction

Using Tooltips

Avaya Network Management Console includes a tooltip feature which allows you to display additional information about devices in the

Network Map. To display additional information about a device, place the cursor on the device’s icon in the Network Tree or Network Table.

After about one second, the tooltip appears.

Figure 3-2. Avaya Network Management Console Tooltip

The tooltip provides the following information about the device:

Name - The Best Name of the device.

IP - The IP address of the device.

Mask - The device’s IP subnet mask.

MAC - The device’s MAC address.

Type - The device type.

Interface Number - The interface number of the displayed IP address of this device.

Management Status - The device’s management status. This can be either Managed or Unmanaged.

To toggle the tooltips feature, select

View > ToolTip

.

Requesting Write Permission

There are two levels of permission for users logging into Avaya Network

Management Console:

Read-only - You are able to view network and devices, but unable to make changes.

Read-write - You are able to both view and make changes to the network and devices.

Avaya Network Management Console User Guide 18

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19

The following are the assigned permissions at login:

• No read/write console exists - read/write permission is automatically assigned to your console.

• Read/Write console currently exists - your console is assigned read only permission.

* Note: Only one console may have read/write permission at any given time.

If your console is opened with read only permission, you can request write permission. The console that currently has read/write permission receives a request from Network Management Console to release the write permission. There is an allotted amount of time in which the console with read/write permission must respond to the request. If the console with read/write permission agrees to the request, or does not refuse the request in the allotted amount of time, the read/write permission is transferred to the requesting console automatically.

For instructions on setting the Timeout value, see “Setting Read/Write

Defaults” on page 28 .

All functionality is enabled for a console with read/write permission.

This is true whether you are running Avaya Network Management

Console locally or remotely.

All functions that update the server (i.e., adding and removing a device from the map, or running a discovery process) are disabled on a console with read only permission and all update commands are inactive. If an update dialog box is open while the console is losing write permission, the Apply button of the dialog box becomes inactive until write permission is returned. This also applies to the trap manager.

A console with an open discovery window automatically retains its write permission. Any requests for write permission from a console with an open discovery window are automatically denied.

To request read/write permission:

1. Select

Actions > Get Write Permission.

The Write Permission

Request dialog box opens.

2. Click

OK

.

3. If the console that currently has write permission agrees to your request, the Write Permission Received dialog box opens. Click

OK

to receive write permission.

Avaya Network Management Console User Guide

Avaya Network Management Console Introduction

4. If the console that currently has write permission refuses your request, the Write Permission Refused dialog box opens. Click

OK

to proceed with read only permission.

If your console currently has read/write permission and a request is made for write permission by another console, the Remote Request dialog box opens.

To release read/write permission in response to another console’s request:

1. Click

OK

to release write permission to the requesting console.

2. To refuse write permission to the requesting console, click

Refuse

.

* Note: If you don’t click OK or Refuse before the Timeout value expires, write permission is automatically released to the requesting console.

To release read/write permission without a direct request from another console, select

Actions > Release Write Permission

.

Avaya Network Management Console Options

You can use Avaya Network Management Console’s Options dialog box to set SNMP Access parameters and connectivity polling parameters and to select a default Network Map.

To open the Avaya Network Management Console Options dialog box, select

File > Options

. The Avaya Network Management Console Options dialog box opens.

The following console options are discussed in this section:

SNMP Access Parameters

Setting Connectivity Polling Parameters

Selecting a Default Map

Setting Read/Write Defaults

Avaya Network Management Console User Guide 20

Chapter 3

SNMP Access Parameters

Using the SNMP Access parameters page of the Avaya Network

Management Console Options dialog box, you can set basic SNMP parameters for specific devices, ranges of devices, and all unspecified devices. Avaya Network Management Server recognizes the following

SNMP protocols: V1 and V3. SNMP access parameters for SNMP V1 include read and write community properties. For SNMP V3, the SNMP access parameters include a user name defined in the User

Administration. For both versions of SNMP, access parameters include timeout and retry values. Each of the three tabs in the SNMP Access parameters page enables you to set SNMP access parameters for different groups of devices.

Default

- To configure all devices with IP addresses not included

in the other tabs.

IP Wildcards

To configure SNMP access parameters for devices whose IP addresses fall in a specified range and not in the Specific

IP’s tab.

Specific IP’s

- To configure SNMP access parameters for specific

devices.

When polling a device, Avaya Network Management Server uses the device’s SNMP access parameters. The server first checks the Specific IP’s list. If the device is listed in the Specific IP’s list, the SNMP access parameters for the specific device are used. If not, the server checks the

IP Wildcards list. If the device’s IP address is in any of the ranges listed in the IP Wildcards list, the SNMP access parameters for the matching range are used. If the device’s IP address does not match any of the ranges in the IP Wildcards list, the default SNMP access parameters are used.

Default

SNMP

Access

Parameters

The Default page enables you to configure multiple default SNMP communities.

If no Specific IP definition and IP Wildcards match the IP address to be polled, Avaya Network Management Server tests the addresses of the devices against the list of definitions in the Default list. The order of the list in the table is important, because the SNMP access parameters of the first rule in the list that matches a device’s SNMP access parameters are used for that device.

To view the list of default SNMP access parameters, click the

Default

tab on the SNMP Access page of the Avaya Network Management Console

Options dialog box. The Default page appears.

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Avaya Network Management Console Introduction

Figure 3-3. Avaya Network Management Console Options Dialog

Box - Default Page

To add a new set of SNMP default parameters to the list:

1. Click

Add

. A new row opens in the Default table.

2. Select V1 or V3 (login mode only) from the

Type

pull-down listbox.

3. If you selected V1 in the

Type

field, enter read and write community values in their respective fields.

4. If you selected V3 in the

Type

field, select a user name from the

User pull-down listbox. The user name must have been defined in the User Administration Window. For more information, refer to the Network Management User Administration User’s Guide.

5. Enter a number in the

Timeout [ms]

field for the number of milliseconds Avaya Network Management Server will wait for a response when polling a device.

6. Enter a number in the Retries field for the number of times

Avaya Network Management Server will try to poll a device.

7. Click

Apply

. The new default SNMP parameters definition is added to the Default table.

To change the position of a row in the Default table:

1. Select a row.

2. Click the arrows to move the row up or down in the table.

3. Click

Apply

. The new row position is saved.

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Chapter 3

To edit entries in the in the Default table:

1. Click the field you want to edit.

2. Edit the information in the field.

3. Click Apply. The changes are saved in the table.

To remove a range from the Default table:

1. Select a row.

2. Click

Delete

.

3. Click

Apply

. The range is deleted from the Default table.

Setting

SNMP

Access

Parameters for IP

Ranges

The IP Wildcard page enables you to configure SNMP access parameters for ranges of devices. Avaya Network Management Server tests the IP address of devices to poll against the list of devices in the IP Wildcards list. If the IP address matches a range, the server uses the range’s SNMP access parameters when polling the device. The order in the list is important, because the SNMP access parameters of the first range in the list that matches a device’s IP address are used for that device.

To view SNMP access parameters for IP ranges, click the

IP Wildcard

tab on the SNMP Access page of the Avaya Network Management Console

Options dialog box. The IP Wildcard page appears.

Figure 3-4. Avaya Network Management Console Options Dialog

Box - IP Wildcard Page

23

To add a new IP range to the list:

1. Click

Add

. A new row opens in the IP Wildcards table.

Avaya Network Management Console User Guide

Avaya Network Management Console Introduction

2. Select V1 or V3 (login mode only) from the Type pull-down listbox.

3. Enter an IP Wildcard in the IP Wildcard field.

4. If you selected V1 in the Type field, enter read and write community values in their respective fields.

5. If you selected V3 in the Type field, select a user name from the

User pull-down listbox. The user name must have been defined in the User Administration window. For more information, refer to the Network Management User Administration User’s Guide.

6. Enter timeout and retry values in their respective fields.

7. Click

Apply

. The new range is added to the IP Wildcards table.

To change the position of a row in the IP Wildcards table:

1. Select a row.

2. Click the arrows to move the row up or down in the table.

3. Click

Apply

. The new position table is applied.

To edit entries in the in the IP Wildcards table:

1. Click the field you want to edit.

2. Edit the information in the field.

3. Click Apply. The changes are saved in the table.

To remove a range from the IP Wildcards table:

1. Select a row.

2. Click

Delete

.

3. Click

Apply

. The range is deleted from the IP Wildcards table.

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Chapter 3

Setting

Specific IP

Parameters

To view SNMP access parameters for specific devices, click the

Specific

IP’s

tab on the SNMP Access page of the Avaya Network Management

Console Options dialog box. The Specific IP’s page appears.

Figure 3-5. Avaya Network Management Console Options Dialog

Box - Specific IP’s Page

25

To add a new device to the list:

1. Click

Add

. A new row opens in the Specific IP’s table.

2. Select V1 or V3 (login mode only) from the

Type

pull-down listbox.

3. Enter the device’s IP address in the

IP field.

4. If you selected V1 in the Type field, enter read and write community values in their respective fields.

5. If you selected V3 in the Type field, select a user name from the

User

pull-down listbox. The user name must be defined in the

User Administration Window. For more information, refer to the

Network Management User Administration User’s Guide.

6. Enter timeout and retry values in their respective fields.

7. Click

Apply

. The device is added to the Specific IP’s table.

To edit entries in the Specific IP’s table:

1. Click the field you want to edit.

2. Edit the information in the field.

3. Click Apply. The changes are saved in the table.

Avaya Network Management Console User Guide

Avaya Network Management Console Introduction

To remove a device from the Specific IP’s table:

1. Select a device.

2. Click

Delete

.

3. Click

Apply

. The device is deleted from the Specific IP’s table.

Setting Connectivity Polling Parameters

Connectivity polling parameters determine whether Avaya Network

Management Server will use PING to determine the status of devices that do not support SNMP, the interval between PINGs, and the number of times that Avaya Network Management Server will unsuccessfully

PING a node before declaring it to be unreachable. To set default connectivity polling parameters:

1. Click the

Connectivity Polling

tab at the top of the Avaya Network

Management Console Options dialog box. The Connectivity

Polling page appears.

Figure 3-6. Avaya Network Management Console Options Dialog

Box - Connectivity Polling Page

2. Select a Connectivity Status.

On

means that devices will be

PINGed.

Off

means that devices will not be PINGed.

3. Enter a number in the Retries field. This is the number of times

Avaya Network Management Server will unsuccessfully PING a node before declaring it to be unreachable.

Avaya Network Management Console User Guide 26

Chapter 3

4. Enter a number in the Timeout field. This is the number of milliseconds Avaya Network Management Server will wait for a response when PINGing a node before declaring it to be unreachable.

5. Enter a number in the Interval field and select either

minutes

or

seconds

. This is the amount of time between PINGs.

6. To return the values to the default settings, click

Default

.

7. Click

Apply

. The network is configured with the new connectivity polling parameters.

Selecting a Default Map

The Default Map page of the Avaya Network Management Console

Options dialog box enables you to select the Network Map that is used when Avaya Network Management Server starts. To select a default

Network Map:

1. Click the

Default Map

tab at the top of the Avaya Network

Management Console Options dialog box. The Default Map page appears.

Figure 3-7. Avaya Network Management Console Options Dialog

Box - Default Map Page

27

2. Select a Network Map from the Default map name pull-down listbox.

3. Click

Apply

. The selected map is now the default Network Map.

Avaya Network Management Console User Guide

Avaya Network Management Console Introduction

Setting Read/Write Defaults

The Read/Write Defaults page of the Avaya Network Management

Console Options dialog box enables you to set the default read/write permissions.

To set read/write defaults:

1. Click the

Read/Write Defaults

tab at the top of the Avaya Network

Management Console Options dialog box. The Read/Write

Defaults page appears.

Figure 3-8. Avaya Network Management Console Options Dialog

Box - Read/Write Defaults Page

2. Check the

Allow Read/Write request

checkbox to enable a user to request read/write permission. If this checkbox is not checked, then the first console opened receives read/write permission. Any other console window that requests read/write permission is refused.

3. Enter the interval of time in seconds in the Timeout (sec) field that the holder of the read/write permission is allotted to respond to the read/write request.

4. Click

Apply

.

Avaya Network Management Console User Guide 28

Chapter 3

Using Avaya Network Management Console

Tables

Avaya Network Management Console informs you of the status of each row in a table. The following table shows symbols that appear at the start of a row, with their corresponding explanations.

Table 3-2. Row Status

Symbol Explanation

The row is a new entry.

The row is to be deleted.

The row has been modified.

Using Avaya Network Management Console

Help

This section explains how to use the on-line help in Avaya Network

Management Console. The on-line help can be opened to the contents page or directly to a topic of interest. For more information, refer to:

Opening the Help to the Contents Page

Opening the Help to a Topic of Interest

Opening the Help to the Contents Page

To open the help to the contents page, select

Help > Contents

. The on-line help opens to the contents page.

Opening the Help to a Topic of Interest

To open the help directly to a topic of interest:

1. Click .

Or

Select

Help > Help On

. The cursor changes to the shape of an arrow with a question mark.

29 Avaya Network Management Console User Guide

Avaya Network Management Console Introduction

2. Click on a point of interest in Avaya Network Management

Console. The help opens to a topic explaining the clicked feature.

Closing Avaya Network Management Console

To close Avaya Network Management Console, select

File > Exit

.

Avaya Network Management Console closes.

Avaya Network Management Console User Guide 30

4

Avaya Network Management

Console Network Tree

This chapter provides a detailed description of the Network Tree. It includes the following sections:

Introduction to the Network Tree

- An introduction to the

Network Tree.

Using the Network Tree

- A detailed description of the

Network Tree and its hierarchy, and instructions on how to customize the Network Tree.

Printing the Network Tree

- Instructions on how to print the

Network Tree.

Searching the Tree

- Instructions on using the Find feature to

search for elements in the Network Tree.

Introduction to the Network Tree

When viewing the network, you may want to view:

• The structure of the network by subnet.

• The information categorized by the different types of devices in the network.

• The system view, which includes the voice elements in a data network, and the relationships between VoIP end points, gatekeepers, and call managers.

Avaya Network Management Console’s user interface provides an integrated view of the structure of the network, along with details about specific elements.

In addition, you may want to categorize the devices in your network by other criteria, such as workgroups or location. Avaya Network

Management Console allows you to create user defined views of your network and assign devices to custom categories. You can create up to five custom views of your network.

Avaya Network Management Console User Guide 31

Avaya Network Management Console Network Tree

The left side of the user interface is the Network Tree. This provides a hierarchical view of the network. The right side of the user interface contains the Network Table. Together, these views provide details about specific elements in the network.

When an element in the tree is selected, the elements immediately below the selected element appear in the Network Table. Elements in the

Network Table are accompanied by fields providing details about the elements.

Using the Network Tree

There are two default views of the Network Tree - the Subnet View and the Device Type View. A third view, the System View, appears for networks containing VoIP devices. In addition, you can define up to five custom views of the network. The Subnet View shows a hierarchical representation of the subnets in the network. The Device Type View shows a view of the network grouped by device type. The System View shows a hierarchical representation of the voice devices in the network.

To switch to a different view, click the appropriate tab above the tree.

To expand the view of a contracted element in the tree or to contract the view of an expanded element in the tree:

Double-click the element.

Or

Click the handle next to the element you want to expand or contract.

The following sections describe the following views of the Network Tree:

The Subnet View

- A description of the hierarchy and elements

of the Subnet View of the network.

The Device Type View

- A description of the hierarchy and

elements of the Device Type View of the network.

The System View

- A description of the hierarchy and elements

of the System View of the network.

Custom Views

- Instructions on how to create custom views of your network.

Avaya Network Management Console User Guide 32

Chapter 4

The Subnet View

The Subnet View tree shows a hierarchical view of the subnets in the network. The Subnet View of the network contains the following levels:

1. My Network - An icon representing the entire network. When the icon representing the network is selected, all subnets appear in the Network Table.

2. Subnets - Icons representing the subnets in the network. When an icon representing a subnet is selected, all devices with IP addresses in the selected subnet appear in the Network Table.

3. Devices - Each icon representing a device is labeled with the logical name or IP address of the device. When an icon representing a device is selected, the device’s interfaces appear in the Network Table.

The Device Type View

The Device Type View tree shows the network grouped by device type.

The Device Type View of the network contains three levels.

1. My Network - An icon representing the network. When the icon representing the network is selected, all supported device types in the network appear in the Network Table.

2. Device Types - Icons representing all supported device types that appear in the network. When an icon representing a device type is selected, all devices of the selected type appear in the Network

Table.

3. Devices - Icons representing the devices in the network. Each icon is labeled with the name of the device. When an icon representing a device is selected, the device’s interfaces appear in the Network Table.

33 Avaya Network Management Console User Guide

Avaya Network Management Console Network Tree

The System View

The System View tree shows a hierarchical view of the voice devices in the network. The tree is organized with the voice device controllers on the higher levels and the controlled voice devices on lower levels.

Figure 4-1. System View

The root of the System View tree is My Network. This icon represents all voice devices in the network. The root splits into two branches - CM

Servers (Communication Manager Media Servers) and Other.

Under the CM Servers branch, the tree splits into locations. For each location, Communication Manager Media Servers and voice adjuncts

(e.g., Intuity Audix) appear.

For S8700 Communication Manager Media Servers, the tree displays

CLANs and VAL boards. Under the CLANs, IP phones with their extension numbers and Media Gateways (MGs) are displayed. Entries for the active and standby Communication Manager Media Servers are also displayed.

For S8300 Communication Manager Media Servers, the tree displays IP phones with their extension numbers and MGs.

Avaya Network Management Console User Guide 34

Chapter 4

The Other branch splits into three. The S8100 branch displays S8100

Devices in the network. The Unaffiliated branch displays IP phones with their extension numbers and MGs, whose affiliation with a

Communication Manager Media Server cannot be determined. The

Remote Controller branch displays IP phones with their extension numbers and MGs, whose Communication Manager Media Servers were not discovered in the network.

To refresh the System View tree, select

Actions > System View Discovery

.

The System View Discovery runs, and the System View tree is updated

This function is not available for stations running Network Management

Console remotely.

* Note: If the System View tab does not appear, run Discovery or

System View Discovery. The tab appears with the discovered devices in the tree.

Custom Views

Avaya Network Management Console allows you to create custom views of your network. This enables you to design a view of your network based on criteria that are important to you. For example, you can design a custom view based on the location of devices or based on the functions that devices perform (i.e., backbone switches, servers, important users, etc.). This can help you focus on a particular set of devices. The following topics are discussed in this section:

Creating Custom Views

Modifying Custom Views

Deleting Custom Views

Adding Branches in Custom Views

Modifying Branches in Custom Views

Deleting Branches in Custom Views

35 Avaya Network Management Console User Guide

Creating

Custom

Views

Avaya Network Management Console Network Tree

To create a custom view:

1. Select

File > View > New

. The New View dialog box opens.

Figure 4-2. New View Dialog Box

Modifying

Custom

Views

2. Enter a name for the view in the View Name field.

* Note: View names cannot contain periods.

3. Enter a description of the view in the

Description

field.

4. Click

Apply

. The view is added to Avaya Network Management

Console with the top level

My Network

. All devices in the network are added to a branch labeled Unassigned .

To modify a custom view:

1. Click the View Tab associated with the custom view you want to modify.

2. Select

Edit > Modify View

. The Customize View dialog box opens.

Figure 4-3. Customize View Dialog Box

3. Change the name for the view in the

View Name

field.

* Note: View names cannot contain periods.

4. Change the description of the view in the Description field.

Avaya Network Management Console User Guide 36

Chapter 4

5. Click

Apply

. The view is modified.

Deleting

Custom

Views

To delete a custom view of the network:

1. Click the View Tab associated with the custom view you want to modify.

2. Select

Edit > Delete View

. A confirmation dialog box opens.

3. Click

Yes

. The custom view is deleted.

Adding

Branches in

Custom

Views

You can add branches to a custom view of the network and populate the branches with devices or nested branches.

To add branches to a custom view of the network:

1. Select the icon in the Network Tree to which you want to add a branch.

2. Select

File > New > Branch

. The Add Branch dialog box opens.

Figure 4-4. Add Branch Dialog Box

37

3. Enter a name for the branch in the Branch name field.

* Note: Branch names cannot contain periods.

4. Enter a description of the branch in the Branch Description field.

5. Assign devices to the branch using the following procedure:

— To add devices to the Members list:

a. Select the devices you want to add to the branch in the

Unassigned list.

b. Click . The devices appear in the Members list.

Avaya Network Management Console User Guide

Avaya Network Management Console Network Tree

— To remove devices from the Members list:

a. Select the devices you want to remove from the branch in the

Members list.

b. Click . The devices are removed from the Members list.

6. Click

Apply

. The branch and its devices are added to the selected part of the tree.

Modifying

Branches in

Custom

Views

You can add and remove devices from branches in a custom view of the network. To modify a branch of a custom view of the network:

1. Select the branch you want to modify in the Network Tree.

* Note: The

Unassigned

branch cannot be modified.

2. Select

Edit > Modify

. The Modify Branch dialog box opens.

Figure 4-5. Modify Branch Dialog Box

3. Change the name of the branch using the

Branch Name

field.

* Note: Branch names cannot contain periods.

4. Change the comment attached to the view in the Branch Description field.

5. Assign devices to the branch. For instructions on assigning devices to the branch, refer to

“Adding Branches in Custom Views” on page 37 .

6. Click

Apply

. The branch is modified.

Deleting

Branches in

Custom

Views

You can delete branches from a custom view of the network. To delete a branch of a custom view of the network:

1. Select the branch you want to delete in the Network Tree.

Avaya Network Management Console User Guide 38

Chapter 4

* Note: The Unassigned branch cannot be deleted.

2. Select

Edit > Delete

. A confirmation dialog box opens.

3. Click

Yes

. The branch is deleted, and all its devices appear in the

Unassigned list.

Printing the Network Tree

To print the current view of the Network Map, select

File > Print

. The current view of the Network Map is printed.

To view a preview of the printed Network Map, select

File > Print Preview

.

The preview of the Network Tree opens.

Figure 4-6. Network Tree Print Preview

39

To print the Network Map, click

Print

.

To close the Preview window without printing the map, click

Close

.

Avaya Network Management Console User Guide

Avaya Network Management Console Network Tree

Searching the Tree

Avaya Network Management Console enables you to search the

Network Map for specific elements. To search the Network Map:

1. Click .

Or

Select

Edit > Find

. The Find dialog box opens.

Figure 4-7. Find Dialog Box

2. Select one of the

Find Options

option buttons.

3. Enter the device’s name (or part of it), IP address, or MAC address in the

Find What

field.

4. Click

Find

. The element you searched for appears highlighted in the tree.

To find the next element that matches the search criteria, click

Find Next

.

The element you searched for appears highlighted in the tree.

To close the Find dialog box, click

Cancel

.

Avaya Network Management Console User Guide 40

5

Avaya Network Management

Console Network Table

This chapter provides a detailed description of the Network Table. It includes the following sections:

Using the Network Table

- A detailed description of the information in the Network Table.

Managing Objects

- Instructions on how to manage and unmanage objects in the Network Map.

Manually Adding Devices

- Instructions on how to add devices

to the Network Map.

Modifying Devices

- Instructions on how to modify device

parameters.

Device Parameters

- A detailed description of device parameters.

Deleting Devices

- Instructions on how to delete devices from

the Network Map.

Using the Network Table

The Network Table provides information about the objects in the selected branch of the Network Tree. The information in the Network

Table varies depending on the element selected in the Network Tree. The following sections provide an explanation of the fields and the color of devices in the Network Table:

Network Table Fields

Network Table Colors

Avaya Network Management Console User Guide 41

Avaya Network Management Console Network Table

Network Table Fields

The following table lists the columns in the Network Table when the root of the Network Tree is selected in Subnet View.

Field

Name

Status

No. of Devices

Table 5-1. Network Table - Subnets

Description

IP address of the subnet.

The status of the subnet.

The number of registered devices in the subnet.

The following table lists the columns in the Network Table when the root of the Network Tree is selected in Device Type View.

Field

Name

No. of Devices

Table 5-2. Network Table - Device Types

Description

The device type.

The number of registered devices of the device type in the current Network Map.

The following table lists the columns in the Network Table when a subnet or device type is selected in the Network Tree.

Field

Name

Device Status

IP address

Subnet Mask

Device Type

Table 5-3. Network Table - Devices

Description

The Best Name of the device known to

Avaya Network Management Console.

The status of the device.

The IP address of the device.

The subnet mask of the device’s IP address.

The device type.

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Chapter 5

The following table lists the columns in the Network Table when a device is selected in the Network Tree.

Field

IP Address

Interface Status

MAC Address

Subnet Mask

Interface Number

Table 5-4. Network Table - Interfaces

Description

The IP address of the interface.

The status of the interface.

The MAC address of the device.

The subnet mask of the device’s IP address.

The number of the interface.

Network Table Colors

Devices and interfaces viewed in the Network Table are colored based on their status. The following table provides a list of colors and the statuses they represent.

Color

Green

Yellow

Red

Off-White

Blue

Table 5-5. Device and Interface Status Colors

Device Status

The device/interface status is Okay.

The device status is Warning.

The device/interface status is Fatal.

The device is unmanaged.

The agent interface does not respond to SNMP.

(Probably caused by an incorrect read community.)

43 Avaya Network Management Console User Guide

Avaya Network Management Console Network Table

The following diagram outlines the method used by Network

Management to determine the color of a device in the Network Table.

Figure 5-1. Device Coloring Method

Is the device managed?

Yes No

Off-White

Unmanaged

Is there at least one reachable IP interface?

Yes

The Agent Status is unreachable

or there is no Agent interface?

No

Red

Fatal

Yes No

Are all interfaces

Yes up?

No

Green

Okay

Yellow

Warning

The Agent's status determines the color and status of the device.

Managing Objects

The Network Map includes all devices that have been discovered. You can control which of these devices are managed (monitored by Avaya

Network Management Server) and which of these devices are unmanaged (not monitored by Avaya Network Management Server). If there are many objects in your Network Map, managing all of the objects may put stress on your network resources. You may also want to keep devices that do not need management, such as workstations, in the

Network Map.

When an object in the Network Map is unmanaged, you cannot communicate with the device using Avaya Network Management

Console, and the device’s color in the Network Table is off-white. In addition, Network Management will not test the device’s connectivity status (PING) or receive any traps from an unmanaged device.

Avaya Network Management Console User Guide 44

Chapter 5

To unmanage an object:

1. Select the object in the Network Table.

2. Select

Edit > Unmanage.

The selected object is unmanaged.

To manage an unmanaged object:

1. Select the object in the Network Table.

2. Select

Edit > Manage.

The selected object is managed.

Manually Adding Devices

You can manually add devices to the Network Map. To manually add a device to the current Network Map:

1. Select

File > New > Device

. The Add Device dialog box opens.

Figure 5-2. Add Device Dialog Box

45

2. Enter the device’s parameters in the dialog box.

3. To edit the device’s SNMP parameters, click the

SNMP Access

tab.

4. Enter the SNMP parameters.

5. Click

Apply

. The device is added to the Network Map.

For information on the fields in the Add Device dialog box, refer to

“Device Parameters” on page 46 .

Avaya Network Management Console User Guide

Avaya Network Management Console Network Table

Modifying Devices

To modify the device or SNMP parameters of a device in the current

Network Map:

1. Select a device.

2. Select

Edit > Modify

. The Modify Device Parameters dialog box opens with the selected device’s parameters.

Figure 5-3. Modify Device Parameters Dialog Box

3. Modify the parameters in the dialog box.

4. To edit the device’s SNMP parameters, click the

SNMP Access

tab.

5. Enter the SNMP parameters.

6. Click

Apply

. The parameters are modified.

For information on the fields in the Modify Device Parameters dialog box, refer to

“Device Parameters” on page 46 .

Device Parameters

The following table provides a list of the parameters in the Add Device and Modify Device dialog boxes.

Parameter

IP Address

Mask

MAC

Table 5-6. Device Parameters

Description

IP address of the device.

The IP subnet mask.

The MAC address of the agent.

Avaya Network Management Console User Guide 46

Chapter 5

47

Parameter

Table 5-6. Device Parameters (Continued)

Description

Device Name

Device Type

Status

The name or best name of the device.

Type of device. Possible types are:

Auto Discover

- Avaya Network

Management Server polls the device to determine the device type.

Avaya Device - Where Avaya Device is the name of an Avaya Device.

Generic SNMP

- For other SNMP Devices.

Generic IP

- For IP Devices that do not use SNMP.

Other Device - Where Other Device is another recognized device type.

The managed status of the device. Possible statuses are:

Manage

- The device is managed by

Network Management.

Un-manage

- The device is not managed by Network Management.

SNMP

The SNMP protocol. Possible SNMP protocols are:

• Snmp V1

• Snmp V3

Read Community

The device’s read community. Only applicable for SNMP protocol V1.

Write Community

The device’s write community. Only applicable for SNMP protocol V1.

User

Retries

A user name as defined in the User

Administration. Only applicable for SNMP protocol V3.

The number of times an application will poll a device without receiving a response before timing out.

Timeouts

(milliseconds)

The number of milliseconds an application will poll a device without receiving a response before timing out.

Avaya Network Management Console User Guide

Avaya Network Management Console Network Table

Deleting Devices

To delete selected devices from the current Network Map:

1. Select a device.

— To select more than one device, press CTRL while selecting additional devices.

2. Select

Edit > Delete

. A confirmation dialog box appears.

3. Click

Yes

. The selected device is deleted from the Network Map.

Avaya Network Management Console User Guide 48

6

Avaya Network Management

Console Application Launcher

This chapter provides detailed instructions on launching applications from Avaya Network Management Console. It includes the following sections:

Launching Device Applications

- Instructions on launching

device-specific applications from Avaya Network

Management Console.

Launching Network-wide Applications

- Instructions on

launching network-wide applications from Avaya Network

Management Console.

For information specific to an application, refer to the application’s User

Guide or on-line help.

Launching Device Applications

This section provides instructions on launching the following device specific applications from Avaya Network Management Console:

Device Manager

Telnet

Web Session

PING

Avaya Site Administrator

Avaya MultiSite Administration

Avaya Fault and Performance Manager

Avaya VAL Manager

Avaya Wireless

Avaya Network Management Console User Guide 49

Avaya Network Management Console Application Launcher

Device Manager

To launch the Device Manager for a managed device in the current

Network Map:

1. Select the device.

2. Click .

Or

Select

Tools > Avaya Device Manager

.

Or

Double-click the device. The Device Manager for the selected device opens.

* Note: When running a remote session of Avaya Network

Management Console, Device Manager can only be launched for devices that can be managed remotely.

Telnet

Telnet can be used to access the Command Line Interface (CLI) of a network device. This allows you to change the device’s setup. If you are running Avaya Network Management remotely, you can use Telnet to manage devices whose Device Managers cannot be run remotely.

To launch a Telnet session to a managed device in the current Network

Map:

1. Select the device.

2. Click .

Or

Select

Tools > Telnet

. A Telnet session opens to the device.

Web Session

Web Sessions can be used to manage devices that support Web Sessions over the Internet. These devices include some Avaya devices. In addition, non-Avaya devices that support Web Sessions can be managed from both local and remote sessions of Avaya Network Management.

Avaya Network Management Console User Guide 50

Chapter 6

To launch a Web Session:

1. Select a device that supports Web Sessions.

2. Click .

Or

Select

Tools > Web

. A Web Session opens to the device.

PING

The PING application enables you to PING devices from within

Avaya Network Management Console. If you are having a problem communicating with the device via SNMP, try to ping the device. This will help you to determine whether the cause of the problem is related to the device’s SNMP parameters or to a general communication problem with the device.

To PING a managed device:

1. Select the device.

2. Select

Tools > Ping

. The results of the PING appear in the

Command window.

Avaya Site Administrator

Avaya Site Administrator (ASA) is a system management tool designed for user administration and maintenance of IP enabled Avaya

Communication Manager telephony systems and IP phones. ASA also provides terminal emulation capabilities for general administration of other types of voice devices.

* Note: ASA is part of Avaya Integrated Management.

Avaya Network Manager Console in Standalone Mode will recognize

Media Servers and IP phones that can be managed by ASA. If you have

ASA installed on your computer, you can launch ASA to manage an appropriate device from Avaya Network Management Console.

To launch the main ASA window, select

Tools > Avaya Site

Administration

with no telephony device selected. The main ASA window opens.

51 Avaya Network Management Console User Guide

Avaya Network Management Console Application Launcher

To launch ASA on an appropriate switch, gateway, or IP phone:

1. Select an appropriate managed telephony device.

2. Select

Tools > Avaya Site Administration

.

Or

Double-click an appropriate managed telephony device.

— If you selected a Communication Manager Media Server, ASA connects to the device and opens the appropriate form for the server.

— If you selected an IP phone, ASA connects to the

Communication Manager Media Server controlling the selected phone and opens the appropriate form for the phone’s extension.

Avaya Network Management Console User Guide 52

Chapter 6

Avaya MultiSite Administration

Avaya MultiSite Administration is a system management tool designed for configuration of Communication Manager Media Servers and Media

Gateways, and upgraded DEFINITY

®

servers.

* Note: Avaya MultiSite Administration is part of Avaya Integrated

Management.

To launch the main Avaya MultiSite Administration window:

Select

Tools > Avaya MultiSite Administration

with no device selected. The main Avaya MultiSite Administration window opens.

To launch Avaya MultiSite Administration on an appropriate device:

1. Select an appropriate managed device.

2. Select

Tools > Avaya MultiSite Administration

. Avaya MultiSite

Administration opens on the selected device.

Avaya Fault and Performance Manager

Avaya Fault and Performance Manager is a system management tool designed for monitoring the performance and viewing faults on Avaya

Media Servers and Gateways, and upgraded DEFINITY

®

servers.

* Note: Avaya Fault and Performance Manager is part of Avaya

Integrated Management.

To launch the main Avaya Fault and Performance Manager window, select

Tools > Avaya Fault and Performance Manager

with no device selected. The main Avaya Fault and Performance Manager window opens.

To launch Avaya Fault and Performance Manager on an appropriate device:

1. Select an appropriate managed device.

2. Select

Tools > Avaya Fault and Performance Manager

. Avaya Fault and Performance Manager opens on the selected device.

53 Avaya Network Management Console User Guide

Avaya Network Management Console Application Launcher

Avaya VAL Manager

Avaya VAL Manager is a system management tool designed for Voice

Announcements over LAN (VAL) on Avaya switches that support VAL.

* Note: Avaya VAL Manager is part of Avaya Integrated

Management.

To launch the main Avaya VAL Manager window, select

Tools > Avaya

VAL Manager

with no device selected. The main Avaya VAL Manager window opens.

To launch Avaya VAL Manager on an appropriate VAL board:

1. Select an appropriate VAL board.

2. Select

Tools > Avaya VAL Manager

.

Or

Double-click an appropriate managed device. Avaya VAL

Manager opens on the selected device.

Avaya Wireless

Avaya Wireless is a system management tool designed for configuration of Avaya Wireless (AP 1 and 2) devices.

To launch Avaya Wireless on an appropriate Access Point (AP) device:

1. Select an appropriate managed device.

2. Select

Tools > Avaya Wireless

.

Or

Double-click an appropriate managed device. Avaya Wireless opens on the selected switch.

Avaya Network Management Console User Guide 54

Chapter 6

Launching Network-wide Applications

To launch a network-wide application, select

Tools >

Application Name, where Application Name is the name of the network-wide application you want to run. The network-wide application opens.

* Note: Avaya SMON Manager is only available with the purchase of an SMON license. For more information on SMON licenses, refer to Appendix B, Setting up the SMON License in the Avaya

SMON Manager User Guide.

* Note: Not all network-wide applications can be launched when running a remote session of Avaya Network Management

Console.

If you configured Network Management’s Login Mode for use with

SNMPv3, you are prompted to log in to each network-wide application when it starts up.

55 Avaya Network Management Console User Guide

7

Network Maps

This chapter provides a detailed description of Network Maps in

Avaya Network Management Console. It includes the following sections:

Introduction to Network Maps

- An introduction to Network

Maps.

Managing Network Maps

- Instructions on how to create, open, save, and print Network Maps.

Importing Devices into the Network Map

- Detailed

instructions on importing devices into the Network Map.

Exporting the Network Map

- Detailed instructions on

exporting the devices in a Network Map to a file.

Introduction to Network Maps

The Network Map is the set of devices that can be viewed in

Avaya Network Management Console. The Network File provides a method of storing information about the devices in a Network Map. You can create a number of Network Maps and save each one to a separate file. This can be useful in maintaining backups when major changes are made to the Network Map. When changes are made to a Network Map, they are saved in the map’s Network File.

Devices can be imported into a Network Map from a text file. In addition, you can export the Network Map for use with other applications. For more information on exporting the current Network

Map, refer to

“Exporting the Network Map” on page 60

.

Managing Network Maps

The following sections provide instructions for creating

, opening , saving ,

and

printing

Network Maps.

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Creating a Network Map

To create a new Network Map:

1. Select

File > New > Map

. The Create New Map dialog box opens.

Figure 7-1. Create New Map Dialog Box

57

2. Enter a name for the file in the

New map name

field.

3. Click

OK

. A new Network Map is created.

4. Add subnets and devices to the Network Map using one of the following methods:

Discovery - For more information, refer to

“Discovering

Subnets and Nodes” on page 75

.

Manual Entry - For more information, refer to “Manually

Adding Devices” on page 45

.

Importing - For more information, refer to

“Importing

Devices into the Network Map” on page 59

.

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Network Maps

Opening a Network Map

To open a Network Map:

1. Select

File > Open > Map

. The Open Map dialog box opens.

Figure 7-2. Open Map Dialog Box

2. Select a Network Map from the list.

3. Click

Open

. The selected Network Map opens.

Saving a Network Map to a Different Name

To save a Network Map to a different Name:

1. Select

File > Save As

. The Save Map As dialog box opens.

Figure 7-3. Save Map As Dialog Box

2. Enter a name for the file in the Map Name field.

3. Click

Save As

. The Network Map is saved.

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Printing a Network Map

To print a Network Map, select

File > Print

. The Network Map is printed.

Importing Devices into the Network Map

Devices can be imported from a text file into the Network Map. The information for each device must be on a single line, with the various information fields for the device separated by commas. This file is referred to as a Comma Separated Value (CSV) file.

The following is an example of rows in a CSV file:

.1.3.6.1.4.1.23.1.6.4.11,149.49.32.253,149.49.48.215,255.255.255.0,00:C0:4F:91:1A:26,Days

2,Days2,30,5

.1.3.6.1.4.1.23.1.6.4.11,149.49.32.184,149.49.48.91,255.255.255.0,00:C0:3E:11:B3:14,Venus,,

,45,6

.1.3.6.1.4.1.23.1.6.4.11,149.49.32.251,149.49.43.210,255.255.0.0,00:C0:1F:01:C2:11,Lazy23,

Lazy23,20,3

,149.49.48.204,255.255.255.0,00:A7:F2:11:BA:34,Oddball,Harpo,Harpo,60,7

* Note: The information fields of the CSV file will be different depending on whether SNMP V1 or V3 is active.

For information on the structure of CSV files of devices to import to a

Network Map, refer to

“CSV File Structure” on page 60

.

To import devices from a CSV file into the current Network Map:

1. Select

File > Import

. A standard file browser opens.

2. Browse to the CSV file.

3. Click

Open

. The devices in the CSV file are imported into the current Network Map.

If a device listed in the file has the same IP address as a device already existing in the Network Map, the device details in the CSV file overwrite those in the Network Map. If a syntax error exists in the CSV file, the import stops after it has processed all the devices listed before the error.

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Network Maps

Exporting the Network Map

The current Network Map can be exported to CSV files for use with applications, such as Microsoft Excel. For information on the structure of

CSV files of exported Network Maps, refer to “CSV File Structure” on page 60 .

To export devices from the current Network Map to a CSV file:

1. Select

File > Export > Map

. A standard file browser opens.

2. Browse to the directory to which you want to save the file.

3. Enter a name for the CSV file in the Name field.

4. Click

Save

. The current Network Map is exported to the specified

CSV file.

CSV File Structure

The structure of the information in the CSV file is described in the following table.

IP Address

Table 7-1. CSV Network File Syntax

Field

Device Type

SysOId

Description

The SysOId that defines the type of device.

* Note: For IP Devices that do not use

SNMP, this field is empty.

The IP address of the device.

IP Subnet Mask

The IP subnet mask.

Agent MAC

Address

The MAC address of the agent.

Name

The name or best name of the device.

Read

Community

Write

Community

User

The read community of the device. Only applicable for SNMP protocol V1.

The write community of the device. Only applicable for SNMP protocol V1.

A user name as defined in the User

Administration. Only applicable for SNMP protocol V3.

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Field

Table 7-1. CSV Network File Syntax (Continued)

Description

Retries

Timeouts

The number of times an application will poll the device without receiving a response before timing out.

The number of milliseconds an application will poll the device without receiving a response before timing out.

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8

Introduction to the

Discovery Window

This chapter provides an introduction to the Discovery window. It includes the following sections:

Opening the Discovery Window

- Instructions on how to open the Discovery window.

The Discovery User Interface

- A description of the Discovery

window.

Closing the Discovery Window

- Instructions on how to close

the Discovery window.

Opening the Discovery Window

To open the Discovery window:

Click .

Or

Select

Actions > Discovery

. The Discovery window opens.

Figure 8-1. Discovery Window

Discovery

Menu Bar

Discovery

Toolbar

Subnets

Table

Discovery

Log Area

Discovery

Dialog Area

Discovery

Status Bar

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The Discovery User Interface

The Discovery user interface consists of the following elements:

Discovery Menu Bar - Menus for accessing Discovery functions.

For more information on Discovery menus, refer to Appendix A,

Network Management Menus .

Discovery Toolbar

- Toolbar buttons for accessing Discovery functions.

Subnets Table

- A table of subnets listed in the Network View and discovered subnets.

Discovery Dialog Area

- A resizeable window where all dialog

boxes open.

Discovery Log Area

- A resizeable window where the Discovery

Log opens.

Discovery Status Bar

- Displays information about the current

Discovery session.

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Introduction to the Discovery Window

Discovery Toolbar

The table below describes the buttons on the Discovery Toolbar and gives the equivalent menu options.

Button Description

Saves the current Discovery settings.

Table 8-1. Discovery Toolbar

Menu Item

File > Save As

Opens the Discovery Options dialog box.

Starts a Discovery based on the default routers of the management station and the contents and settings of the Subnet Table.

File > Options

Actions > Discover

Stops a Discovery process.

Actions > Stop

Network Discovery

Adds a subnet to the Subnet Table.

Edit > Add

Edit > Modify

Opens the Modify Subnet dialog box.

Deletes the selected subnet from the Subnet Table.

Checks the

Discover

field for the selected subnet.

Unchecks the Discover field for the selected subnet.

Opens the Discovery Log.

Opens context-sensitive help.

Edit > Delete

Edit > Select

Edit > Unselect

View > Discovery Log

Help > Help On

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Subnets Table

The Subnets Table contains a list of subnets from the following sources:

• The current Network Map.

• Subnets added to the Subnets Table manually by the user.

• Subnets found in a Discovery.

The following table provides a list of the fields in the Subnets Table and provides an explanation of each field.

Table 8-2. Subnets Table Fields

Field Name Description

Subnet

Mask

The IP address of the subnet.

The subnet mask.

Router

Status

Discover

Nodes

The IP address of the subnet’s router.

The status of Discovery on this subnet. Possible statuses are:

Stop - The Discovery was stopped by the user.

In progress - Discovery on this subnet is currently in progress.

Done - Discovery on this subnet has been completed.

A checkbox determining whether or not Discovery should search for nodes on the subnet.

• Checked: Discovery will search for nodes on this subnet.

• Unchecked: Discovery will not search for nodes on this subnet.

The numbers of nodes discovered in the subnet.

To sort the Subnet Table by one of the fields, click the field’s column header. To reverse the sort order, click the column header again.

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Introduction to the Discovery Window

Discovery Dialog Area

The area at the right of the Subnets Table is where all dialog boxes open.

This area can be resized by dragging the vertical splitter bar with the mouse. When a dialog box opens, it replaces the current dialog box open in the Dialog Area. When no dialog box is open, the Dialog Area disappears and the Subnets Table expands to take its place.

Discovery Log Area

The area under the Subnets Table is where the Discovery Log opens. This area can be resized by dragging the horizontal splitter bar with the mouse. When the Discovery Log is closed, the Log Area disappears and the Subnets Table expands to take its place.

Discovery Status Bar

The Discovery Status Bar provides information about the current

Discovery including:

Current Discovery Phase - The phase of the current Discovery.

Possible phases are:

Ready - There is no Discovery in progress.

Discovering Devices - Discovery is searching for subnets and routers.

Devices - The total number of devices found in the current

Discovery.

Entries in the Log - If there are entries in the Discovery Log, the letter ‘L’ appears in the Status Bar. For information on viewing

the Discovery Log, refer to “Using the Discovery Log” on page 82 .

Changes Found - If Discovery found subnets and/or nodes that are not in the current Network File, the letter ‘D’ appears in the

Status Bar.

Closing the Discovery Window

To close the Discovery window, select

File > Exit

. The Discovery window closes.

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Discovering Your Network

This chapter provides detailed instructions on how to use

Avaya Network Management Console’s Discovery feature. It includes the following sections:

Setting Discovery Options

- Instructions on how to set

Discovery options.

Discovering Subnets and Nodes

- Instructions on how to discover the subnets and devices in your network.

Using the Discovery Log

- A description of the information in the Discovery Log and instructions on how to handle problems accessing routers, save the Discovery Log, and delete log entries.

Manually Discovering System View

- Instructions on how to discover the VoIP devices in your network.

Using the System View Log

- Instructions on how to open the

System View Log.

* Note: All toolbar buttons and menu items referred to in this chapter are in the Discovery Window.

Setting Discovery Options

The Discovery Options dialog box allows you to configure Discovery options. Using the Discovery Options dialog box, you can configure the method and range of Discovery, the method Discovery uses for selecting names for discovered nodes, and the types of nodes Discovery will find.

The following topics are discussed in this section:

Configuring Discovery Method and Range

Configuring Discovery’s Naming Method

Selecting Device Types to Discover

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To configure Discovery options:

Click in the Discovery toolbar.

Or

Select

File > Options

in the Discovery menu bar. The Discovery

Options dialog box opens.

Configuring Discovery Method and Range

To configure the method and range of Discovery:

1. Click the

IP Discovery

tab at the top of the Discovery Options dialog box. The IP Discovery page of the Discovery Options dialog box appears.

Figure 9-1. IP Discovery Options Dialog Box

2. Configure the IP Discovery options.

3. Click

Apply

. IP Discovery Options are configured.

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The following table provides a list of the fields in the IP Discovery page of the Discovery Options dialog box.

Maximum subnet size to ping

Table 9-1. IP Discovery Options

Field Name

Default gateway for the CVS host

Description

The IP address of the default gateway used for Discovery. By default, this is the

Gateway IP Address for the Network

Management management station.

The mask applied to the subnet address to determine the number of IP addresses in the subnet. Possible values are:

Disable Ping

(Ping is not used to discover devices.)

255.255.255.252

(2 hosts)

255.255.255.248

(6 hosts)

255.255.255.240

(14 hosts)

255.255.255.224

(30 hosts)

255.255.255.192

(62 hosts)

255.255.255.128

(126 hosts)

255.255.255.0

(254 hosts)

255.255.254.0

(510 hosts)

255.255.252.0

(1022 hosts)

255.255.248.0

(2046 hosts)

255.255.240.0

(4094 hosts)

255.255.224.0

(8190 hosts)

255.255.192.0

(16382 hosts)

255.255.128.0

(32766 hosts)

255.255.0.0

(65534 hosts)

* Note: The larger the maximum number of IP addresses per subnet the longer it will take for Discovery to finish.

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Configuring Discovery’s Naming Method

To configure the method Discovery uses for selecting names for discovered nodes:

1. Click the

Names Discovery

tab at the top of the Discovery Options dialog box. The Names Discovery page of the Discovery Options dialog box appears.

Figure 9-2. Names Discovery Options Dialog Box

2. Configure the Names Discovery options.

3. Click

Apply

. Names Discovery Options are configured.

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The following table provides a list of the fields in the Names Discovery page of the Discovery Options dialog box.

Table 9-2. Names Discovery Options

Field Name

Update names for existing entries

Description

This determines whether Discovery updates the names for nodes already listed in the Network Map. Possible states are:

Update - Discovery updates the names of all discovered nodes. User defined names will be replaced by the best name discovered.

Don’t Update - The names of existing entries to the Network Map will not be replaced.

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Table 9-2. Names Discovery Options (Continued)

Field Name

Select best name sequence

Description

This determines the order Discovery uses to define names for discovered nodes.

Discovery can use the following sources to determine the name of a node:

• IP - The IP address of the node.

• SNMP system name - The value assigned to the device’s sysName

MIB.

• Name Service - The name assigned to the node via a Name Service application.

Possible orders are:

IP - Discovery will use the IP address of the node as its name.

SNMP sysName > IP - If there is an

SNMP system name, Discovery will use it as the node’s name. Otherwise,

Discovery will use the node’s IP address.

Name Service > SNMP sysName

> IP - If there is a Name Service defined name, Discovery will use it as the node’s name. If there is no

Name Service defined name, but there is an SNMP system name,

Discovery will use it as the node’s name. Otherwise, Discovery will use the node’s IP address.

SNMP sysName > Name Service

> IP - If there is an SNMP system name, Discovery will use it as the node’s name. If there is no SNMP system name, but there is a Name

Service defined name, Discovery will use it as the node’s name. Otherwise,

Discovery will use the node’s IP address.

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Selecting Device Types to Discover

To configure the types of devices Discovery will find:

1. Click the

Discovered Types

tab at the top of the Discovery Options dialog box. The Discovered Types page of the Discovery Options dialog box appears.

Figure 9-3. Discovered Types Options Dialog Box

73

2. Configure the Discovered Types options.

3. Click

OK

. Discovered Types Options are configured.

The Discovered Types page of the Discovery Options dialog box has two listboxes. Only devices in the Discovered Types listbox will be found by

Discovery. Devices listed in the

Undiscovered Types

listbox are ignored.

To add device types to the Discovered Types list:

1. Select a device type from the

Undiscovered Types

list.

2. Click . The device type is moved to the Discovered Types list.

To remove device types from the Discovered Types list:

1. Select a device type from the

Discovered Types

list.

2. Click list.

. The device type is removed from the Discovered Types

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Using the Discovery Scheduler

The Discovery Scheduler can be used to set Network Discovery to run at regular intervals and from specific start to end dates.

To schedule network discovery:

1. Select

Actions > Schedule Network Discovery

in the Discovery menu bar. The Discovery Scheduler dialog box opens.

Figure 9-4. Discovery Scheduler Dialog Box

2. Configure the Discovery Scheduler options.

3. Click

Apply

. Discovery Scheduler parameters are configured.

* Note: At different stages while Network Discovery is running, certain operations of Network Management Console are disabled.

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The following table provides a list of the fields in the Discovery

Scheduler dialog box.

Table 9-3. Discovery Scheduler

Field Name Description

Enable Scheduler

When checked, the Discovery Scheduler is enabled.

Recurrence

Pattern

The frequency to run Network Discovery.

Possible values are:

Hour

- Select the hourly interval between each discovery.

Daily

- Select the daily interval between each discovery.

Weekly

- Select the weekly interval between each discovery.

Monthly

- Select the monthly interval between each discovery.

Start time

Range of recurrence

Select the time to start the scheduled discovery.

Select the start date and end parameter for the schedule. Possible end values are:

• No end date

End after x occurrences - Enter the number of times after which

Discovery Scheduler does not run

Network Discovery.

End by - Enter the date after which

Discovery Scheduler does not run

Network Discovery.

Discovering Subnets and Nodes

The Discovery function can be used to discover all the subnets and nodes in your network, or search for nodes on specific subnets.

For information on configuring Discovery Options, refer to “Setting

Discovery Options” on page 67 .

Problems during Discovery are reported in the Discovery Log. For more

information, refer to “Using the Discovery Log” on page 82 .

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The following topics are discussed in this section:

Discovering All Subnets and Nodes

Discovering Nodes on Specific Subnets

Manually Adding Subnets

Modifying Subnets

Subnet Parameters

Deleting Subnets

Discovering All Subnets and Nodes

To discover all the subnets and nodes in your network:

1. Select

Edit > Delete All

in the Discovery menu bar. A confirmation dialog box opens.

2. Click

OK

. All subnets in the Subnets Table are deleted.

3. Click in the Discovery toolbar.

Or

Select

Actions > Discover

in the Discovery menu bar. The

Discovery process begins, and the Discovery Progress window opens.

Figure 9-5. Discovery Progress Window

To stop the Discovery, click

Stop

. A confirmation dialog box opens. Click

Yes

. Discovery finishes adding the current node to the table and stops.

When the Discovery finishes, the Subnets Table will contain a list of the subnets discovered in your network.

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4. Click in the Discovery toolbar.

Or

Select

File > Update Map

in the Discovery menu bar. The Network

Map is updated with the results of the Discovery and saved to its corresponding Network File. After the Network Map is updated,

System View Discovery runs automatically and the Network Map is updated with the System View tab.

Discovering Nodes on Specific Subnets

To select subnets upon which Discovery will search for nodes:

Or

1. Check the Discover checkbox for each subnet upon which you want to discover nodes.

1. In the Subnets Table, select the subnets upon which you want to discover nodes.

To select more than one subnet:

— Press SHIFT and select the last subnet in a contiguous selection.

— Press CTRL and select additional subnets for a non-contiguous selection.

2. Click in the Discovery toolbar.

Or

Select

Edit > Select

. The Discover checkbox for each selected subnet is checked.

* Note: If the subnet you want to discover does not appear in the

Subnets Table, add it manually. For more information on

adding Subnets to the Subnets Table, refer to “Manually

Adding Subnets” on page 79 .

To unselect subnets upon which Discovery will search for nodes:

Or

1. Uncheck the Discover checkbox for each subnet upon which you do not want to discover nodes.

1. In the Subnets Table, select the subnets upon which you do not want to discover nodes.

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To unselect more than one subnet:

— Press SHIFT and select the last subnet in a contiguous selection.

— Press CTRL and select additional subnets for a non-contiguous selection.

2. Click in the Discovery toolbar.

Or

Select

Edit > Unselect

. The

Discover

checkbox for each unselected subnet is unchecked.

To start Discovery on the subnets whose Discover checkbox is checked:

Click in the Discovery toolbar.

Or

Select

Actions > Discover

in the Discovery menu bar. The

Discovery process begins searching for nodes on the subnets whose Discover checkbox is checked, and the Discovery Progress window opens.

Figure 9-6. Discovery Progress Window

To stop the Discovery, click

Stop

. A confirmation dialog box opens. Click

Yes

. Discovery finishes adding the current node to the table and stops.

Discovery searches for nodes in the selected subnet. When the Discovery finishes, it updates the Subnets Table with the information discovered.

To update the Network Map with the updated information:

Click in the Discovery toolbar.

Or

Select

File > Update Map

in the Discovery menu bar. The Network

Map is updated with the results of the Discovery and saved to its corresponding Network File. After the Network Map is updated,

System View Discovery runs automatically and the Network Map is updated with the System View tab.

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Manually Adding Subnets

To manually add a subnet to the Subnets Table:

1. Click in the Discovery toolbar.

Or

Select

Edit > Add

in the Discovery menu bar. The Add Subnet dialog box opens.

Figure 9-7. Add Subnet Dialog Box

2. Enter the subnet parameters in the dialog box. For information on

the fields in the Add Subnet dialog box, refer to “Subnet

Parameters” on page 81

.

3. Click

Apply

. The subnet is added to the current Network Map.

4. Click in the Discovery toolbar.

Or

Select

File > Update Map

in the Discovery menu bar. The Network

Map is updated with the results of the Discovery and saved to its corresponding Network File. After the Network Map is updated,

System View Discovery runs automatically and the Network Map is updated with the System View tab.

Modifying Subnets

To modify a subnet in the current Network Map:

1. Select a subnet in the Subnets Table.

2. Click in the Discovery toolbar.

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Or

Double-click the selected subnet.

Or

Select

Edit > Modify

in the Discovery menu bar. The Modify

Subnet dialog box opens.

Figure 9-8. Modify Subnet Dialog Box

3. Modify the parameters in the dialog box. For information on the fields in the Add Subnet dialog box, refer to

“Subnet Parameters” on page 81 .

4. Click

Apply

. The subnet is modified in the current Network View.

5. Click in the Discovery toolbar.

Or

Select

File > Update Map

in the Discovery menu bar. The Network

File is updated with the information in the Network Map. After the Network Map is updated, System View Discovery runs automatically and the Network Map is updated with the System

View tab.

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Subnet Parameters

The following table provides a list of the parameters in the Add Subnet and Modify Subnet dialog boxes.

Parameter

Table 9-4. Subnet Parameters

Description

Subnet IP

IP address of the subnet.

Mask IP/Router IP

Determines whether a subnet mask or a specific router is used for the subnet.

Subnet Mask - A subnet mask is used for the subnet. You must enter a valid subnet mask in the IP Subnet

Mask

field. The

Router

field is ignored.

Router - The subnet’s router is used for the subnet. You must enter the router’s IP address in the Router field. The

IP Subnet Mask

field is ignored.

IP Subnet Mask

The IP subnet mask.

Router

Discover Nodes

The IP address of the subnet’s router.

Determines whether Discovery will search for nodes on the subnet. If checked, Discovery will search for nodes on the subnet. If unchecked, Discovery will not search for nodes on the subnet.

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Deleting Subnets

To delete a subnet from the Subnets Table:

1. Select a subnet in the Subnets Table.

— To select multiple subnets, press CTRL while selecting additional subnets.

2. Click in the Discovery toolbar.

Or

Select

Edit > Delete

in the Discovery menu bar. A confirmation dialog box opens.

3. Click

Yes

. The selected subnets are deleted from the Subnets

Table.

Using the Discovery Log

The progress of the Discovery process is reported in the Discovery Log. If the Discovery Log contains entries, an “L” appears in the Status Bar of the Discovery window. Error entries are bold in the Discovery Log.

To view the Discovery Log:

Click in the Discovery toolbar.

Or

Select

View > Log Report

in the Discovery menu bar. The

Discovery Log opens under the Subnets Table.

Figure 9-9. Discovery Log

The Discovery Log enables performing the following actions:

Configuring Router Access Parameters

Saving the Discovery Log

Deleting Log Entries

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Clearing the Discovery Log

Configuring Router Access Parameters

You can configure the SNMP parameters for a router that Discovery could not access. This may allow Discovery to search the router’s subnets for nodes. To view router access parameters, click the router’s access error message in the Discovery Log. The Router Access Configuration dialog box opens.

Figure 9-10. Router Access Configuration Dialog Box

83

The dialog box contains the router access error message and the current router access configuration parameters. The following table provides a list of the parameters in the Router Access Configuration dialog box and their descriptions.

Table 9-5. Router Access Configuration Parameters

Field Name Description

SNMP

The SNMP protocol. Possible SNMP protocols are:

• Snmp V1

• Snmp V3

Read community

The read community of the router. Only applicable for SNMP protocol V1.

Write community

The write community of the router. Only applicable for SNMP protocol V1.

User

A user name as defined in the User

Administration. Only applicable for SNMP protocol V3.

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Discovering Your Network

Table 9-5. Router Access Configuration Parameters (Continued)

Field Name

Retries

Description

The number of times Discovery will ping the router with no response before giving up.

Timeout

(milliseconds)

The amount of time (in milliseconds)

Discovery will ping the router with no response before timing out.

To change the router access configuration and retry discovering nodes on the subnet:

1. Change some of the router access configuration parameters.

2. Click

OK

. The router access configuration is changed, and

Discovery will try to find nodes on the subnet.

Saving the Discovery Log

To save the Discovery Log to a file:

1. Click next to the Discovery Log. The Save As dialog box opens.

2. Enter a filename, and browse to the directory in which to save the file.

3. Click

Save

. The Discovery Log is saved to the specified file.

Deleting Log Entries

To delete an entry from the Discovery Log:

1. Select an entry.

— To select multiple entry, press CTRL while clicking on additional entries.

2. Click next to the Discovery Log. The selected entries are deleted from the Discovery Log.

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Clearing the Discovery Log

To clear all entries from the Discovery Log:

1. Click next to the Discovery Log.

2. Confirm your selection. The Discovery Log is cleared.

Manually Discovering System View

To manually discover the System View:

Select

Actions> System View Discovery

in the Console menu bar.

System View Discovery is performed and the Network Map is updated.

Using the System View Log

The progress of the most recent System View Discovery process is reported in the System View Log.

To view the System View Log, select

View > System View Log

in the

Console menu bar. The System View Log opens in Notepad.

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10

Introduction to the Event

Manager

This chapter provides a detailed description of the Event Manager, and includes the following sections:

Event Manager Overview

- An overview of the Event

Manager.

Viewing the Event Manager

- Detailed instructions on how to view the Event Manager.

The Event Manager User Interface

- A description of the

Event Log Browser, Event Configuration window, and Action List window.

Closing the Event Manager

- Instructions on how to close the

Event Manager.

Event Manager Overview

Device agents send SNMP traps to Avaya Network Management Server.

These are received by the Event Manager. The Event Manager can be viewed using Avaya Network Management Console. The Event Log

Browser window of the Event Manager provides a list of traps in a table.

Each row contains information about a single trap.

* Note: To receive device traps in Event Manager, include

Avaya Network Management Server on the list of each device’s trap managers. For information on configuring

Avaya Network Management Server as a trap manager, refer to the device’s User Guide or on-line help.

In addition, the Event Manager can notify multiple management hosts of network events. It can also open a pop-up message, play of a sound file, or send an e-mail to notify managers of important network events.

In addition, you can configure a network event to trigger a pre-defined script. The Event Configuration window of the Event Manager provides a method for defining actions and assigning actions to specific traps.

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Viewing the Event Manager

To view the Event Manager:

Click .

Or

Select

Actions > Event Manager

. The Event Manager opens showing the Event Log Browser.

The Event Manager User Interface

The Event Manager consists of three windows, whose user interfaces are described in this section:

The Event Log Browser User Interface

The Event Configuration User Interface

The Action List User Interface

Use the Tabs at the top of the Event Manager for switching between the

Event Log Browser and Event Configuration windows. The Action List window can only be reached from the Event Configuration window.

The Event Log Browser User Interface

The Event Log Browser user interface consists of the following elements:

Event Manager Tabs - Tabs for switching between the Event

Log Browser and the Event Configuration window.

Menu Bar - Menus for accessing Event Log Browser functions.

For more information on Event Log Browser menus, refer to

Appendix A, Network Management Menus .

Event Log Browser Toolbar

- Toolbar buttons for accessing

Event Log Browser functions.

The Trap Table

- An area where a table of traps in the log

appears.

Status Line

- Displays information about the number of traps in the Event Log Browser.

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Figure 10-1. Event Log Browser User Interface

Event Log

Browser

Toolbar

The table below describes the buttons on the Event Log Browser Toolbar and gives the equivalent menu options.

Table 10-1. Event Log Browser Toolbar

Button Description Menu Item

Edit > Delete

Deletes the selected traps.

Marks the selected traps as acknowledged.

Edit > Acknowledge

Edit > UnAcknowledge

Marks the selected traps as unacknowledged.

Highlights the selected trap in the tree in the

Event Configuration

User Interface.

Filters the traps viewed in the Trap Table.

Opens context-sensitive help.

Edit > Modify Event

View > Filter

Help > Help On

When you place the cursor on a toolbar button for one second, a label appears with the name of the button.

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The Trap

Table

By default, the Trap Table lists the traps sent to Avaya Network

Management Server in the order in which they were sent. The information displayed in the Trap Table in the However, you can sort the

Trap Table by any of its fields. To sort the Trap Table by one of its fields, click the field’s column header. To reverse the sort order, click the column header again.

You can configure the information in the Trap Table using the Assign

Action Form Area in the Event Configuration Window User Interface, refer to

“Assign Action Form Area” on page 92

.

* Note: The Trap Table can hold up to 10,000 traps.

The following table provides a list of the fields in the Trap Table and an explanation of each field.

Field

Severity

Table 10-2. Trap Table Fields

Description

An icon representing the severity of the trap:

• - Info

Ack

(Acknowledged)

IP Address

Name

Start

Type

Category

Description

• - Major

• - Critical

This column shows a checkmark if a trap has been acknowledged.

The IP address of the sender of the trap.

The best name of the sender of the trap.

The time the trap was sent.

The type of device from which the trap was sent.

The category of the event.

A description of the trap. The information displayed in this field is configured in the

Assign Action Form Area of the Event

Configuration User Interface. For more

information, refer to “Assign Action Form

Area” on page 92 .

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To locate the device from which an event was sent, double-click the event in the Trap table and the device will be highlighted in the SNMP

Console tree.

Status Line

The Event Log Browser’s Status Line displays the number of traps in the

Event Log Browser. This number includes traps that are not currently displayed in the Trap Table. In addition, the Status Line displays the current filtering options.

The Event Configuration User Interface

The Event Configuration user interface consists of the following elements:

Event Manager Tabs - Tabs for switching between the Event

Log Browser and the Event Configuration window.

Menu Bar - Menus for accessing Event Configuration functions.

For more information on Event Configuration menus, refer to

Appendix A, Network Management Menus .

Event Configuration Toolbar

- Toolbar buttons for accessing Event

Configuration functions.

The Event Table

- A collapsible table providing a list of trappable

network events and their configured responses.

Assign Action Form Area

- An area that contains the following

dialog boxes:

Assign Action Form - used to assign actions to specific events.

Event Configuration Form

- used to configure the display of events in the Event Log Browser.

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Figure 10-2. Event Configuration User Interface

Event

Configuration

Toolbar

The table below describes the buttons on the Event Configuration toolbar and gives the equivalent menu options.

Table 10-3. Event Configuration Toolbar

Button Description Menu Item

Edit > Modify Event

Opens the Modify Trap dialog box for the selected network event.

Tools > Action List

Opens the Action List window.

Opens the Event

Forwarding dialog box.

Tools > Event Forwarding

Opens context-sensitive help.

Help > Help On

When you place the cursor on a toolbar button for one second, a label appears with the name of the button.

The Event

Table

The Event Table lists network events in a collapsible tree. Each event category can be expanded or collapsed by clicking the handle next to the category. The following table provides a list of the fields in the Event

Table and an explanation of each field.

Field

Name

Table 10-4. Event Table Fields

Description

The name of the event or event category.

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Field

Category

Severity

Table 10-4. Event Table Fields (Continued)

Description

The category of the event.

The severity of the network event:

• Normal

• Warning

• Minor

• Major

• Critical

A numeric identifier for the event.

Event ID

Event

Forward

Action

The state of event forwarding for the trap. If the checkbox is checked, the event is configured for forwarding. If the checkbox is not checked, the event has not been configured to be forwarded.

* Note: If event forwarding is configured for all traps, the Event Forward checkbox is not relevant. All network events are forwarded.

The defined action triggered by the event.

* Note: When running Network Management from a remote station, the Event Table is read-only.

Assign

Action Form

Area

The Assign Action Form Area provides a dialog box for assigning predefined actions to specific events. The following table provides a list of the fields in the Assign Action Form and an explanation of each field.

Field

Actions

Table 10-5. Assign Action Form Fields

Description

The action assigned to the selected event.

Possible actions are:

None - No action is assigned to the selected event.

Select Action - The action displayed in the pull-down list box is assigned to the selected event.

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Event Configuration

Form Area

Field

Table 10-5. Assign Action Form Fields (Continued)

Description

Source

The IP addresses of the sources of the selected event. Only if the selected event’s trap is sent from one of the IP addresses listed in the

Members listbox does the configured action occur. If All Sources is checked, the configured action occurs regardless of the source from which the trap is sent.

The Event Configuration Area enables you to configure the information displayed in the Event Log Browser.

Field

Category

Table 10-6. Event Configuration Form Fields

Description

Severity

The type of event:

• Log Only

• Ignore (default for generic SNMP traps)

• Error Alarms

• Threshold Alarms

• Status Alarms

• Configuration Alarms

• Application Alert Alarms

• Network Topology Alarms

* Note: Traps defined for Log Only and

Ignore are not shown in the event browser.

The severity of the selected event:

• Normal

• Warning

• Minor

• Major

• Critical

Enable

Forward

If checked, the event is forwarded to selected stations. If unchecked, the event is not forwarded, unless you forward all events.

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Table 10-6. Event Configuration Form Fields (Continued)

Field

Format

Description

The format in which the event will be displayed in the description field of the Event Log

Browser.

The following parameters are available for configuring the format:

$e - trap enterprise.

$<number> - retrieves the specified parameter from the trap. <number> denotes the order in which the parameter appears, i.e., the first parameter is denoted by “1”, the second parameter is denoted by “2”, etc.

$A - IP address of the agent who sent the trap.

$# - returns the number of parameters in the trap.

$* - enterprise:interface number. All arguments are separated by a colon.

$E - OID trap alias (i.e., the name of the group in which the trap is defined).

Description

A detailed description of the selected event.

This information does not appear in the Event

Log Browser.

The Action List User Interface

The Action List user interface consists of the following elements:

Menu Bar - Menus for accessing Action List functions. For more

information on Action List menus, refer to Appendix A, Network

Management Menus .

Action List Toolbar

- Toolbar buttons for accessing Action List

functions.

The Action Table

- A table providing a list of configured

responses to network events.

Action Form Area

- An area where all dialog boxes appear.

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Figure 10-3. Action List Window User Interface

Action List

Toolbar

The table below describes the buttons on the Action List Toolbar and gives the equivalent menu options.

Table 10-7. Action List Toolbar

Button Description Menu Item

Edit > Apply

Applies the changes to the Action List.

Undoes all unapplied changes to the Action

List.

Edit > Revert

Adds a new action to the

Action List.

Edit > Add

Edit > Modify

Opens the Modify

Action dialog box for the selected action.

Deletes the selected action.

Edit > Delete

Opens context-sensitive help.

Help > Help on

When you place the cursor on a toolbar button for one second, a label appears with the name of the button.

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The Action

Table

The Action Table lists configured actions. Each row in the table represents an action that can be assigned to a trap. These actions are listed in the Action Form Area in the Event Configuration Window. The following table provides a list of the fields in the Action Table and an explanation of each field.

Field

Status

Table 10-8. Action Table Fields

Description

The status of the row in the table. For more information, refer to

“Using Avaya Network

Management Console Tables” on page 29

.

Action Name

The user defined name of the action.

Message

Script

Audio

E-mail

If checked, the action includes a pop-up message.

If checked, the action includes running a script.

If checked, the action includes an audible message.

If checked, the action includes sending an e-mail.

* Note: When running Network Management from a remote station, the Action Table is read-only.

Action Form

Area

The Action Form Area is where the Add Action and Modify Action dialog boxes open. For information on the fields in the Add Action and

Modify Action dialog boxes, refer to

“Action Fields” on page 108 .

Closing the Event Manager

To close the Event Manager, select

File > Exit

. The Event Manager closes.

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Managing Events

This chapter provides instructions on using the Event Manager. It includes the following sections:

Managing Traps

- Detailed instructions on how to filter,

acknowledge, delete, edit, save, and archive traps.

Defining Actions

- Detailed instructions on how to define

actions.

Configuring Events

- Detailed instructions on how to assign

defined actions to network events.

Managing Traps

This topic provides instructions on managing traps and includes the following sections:

Trap Log Options

- Instructions on the options available for

cleaning up the Trap Table.

Filtering Traps

- Instructions on how to filter the traps displayed in the Trap Table.

Acknowledging Traps

- Instructions on how to mark traps as

acknowledged.

Deleting Traps

- Instructions on how to delete traps from the

Trap Table.

Editing Severity Levels

- Instructions on how to edit the severity level of traps in the Trap Table.

Saving the Trap Table

- Instructions on how to save the

contents of the Trap Table to a file.

For more information on the Event Manager user interface, refer to “The

Event Manager User Interface” on page 87 .

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Trap Log Options

The Trap Log can hold up to 10,000 traps. When this limit is reached, traps must be removed from the Trap Log to provide room for new traps.

You can configure Network Management to either discard old traps or archive them.

* Note: By default, when the Trap Log holds 10,000 traps, the oldest

1,000 traps are discarded.

* Note: Archived traps are appended to the event archive.

To configure the method Network Management uses to clean up the

Trap Log:

1. Select

File > Options

. The Trap Log Options dialog box opens.

Figure 11-1. Trap Log Options Dialog Box

2. Enter a number between 1 and 9999 in the

Events to remove from the Trap Log field. This is the number of events to be deleted when there are 10,000 events in the Trap Log.

3. If you want the deleted traps saved to an archive, check the Archive events checkbox.

a. Enter a path and file name for the event archive in the Archive

File name field. Ensure that the file extension is either csv for a

Comma Separated Value file or xml for an XML file.

Or

a. Click

Browse

. A file browser dialog box opens.

b. Browse to the directory in which you want to save the archive.

c. Enter a file name in the

File name

field.

d. Select a file type from the

Files of type

pull-down listbox.

Available file types are CSV (comma separated value) and

XML.

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4. Click

Apply

. The clean up method for the Trap Log is configured.

Whenever the Trap Log contains 10,000 events, this method will be used to remove the specified number of events from the Trap

Log.

* Note: If you specify a CSV file for the trap archive and the file is open when traps need to be archived, a new file is created containing all of the traps in the old archive. Archiving continues using the new file.

Filtering Traps

By default, all traps in the Event Log Browser are displayed in the Trap

Table. However, you can filter traps by severity level, source, device type, or acknowledgment status. When you filter the Trap Table, traps that do not meet the filtering criteria are hidden. However, they are not deleted from the Event Log. The following topics are discussed in this section:

Filtering By Severity Level

Filtering By IP Address

Filtering By Device Type

Filtering By Acknowledged

Viewing All Traps

* Note: You can only filter by one criterion at a time.

Filtering By

Severity

Level

To view only traps of a given severity level:

Or

1. Click . The cursor changes to a hand.

2. Click on the Severity column of a trap with the desired severity.

Only traps with the selected severity are displayed in the Trap

Table.

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1. Select

View > Filter > Severity Filter

. The Severity Filter dialog box opens.

Figure 11-2. Severity Filter Dialog Box

2. Check the checkboxes next to the severity levels of the traps you want displayed in the Trap Table.

3. Click

Apply

. Only traps of the checked severity levels are displayed in the Trap Table.

Filtering By

IP Address

To view only traps from a specific IP address:

Or

1. Click . The cursor changes to a hand.

2. Click on the From column of a trap from the desired device. Only traps from the selected IP address are displayed in the Trap Table.

1. Select

View > Filter > IP Address Filter

. The IP Address Filter dialog box opens.

Figure 11-3. IP Address Filter Dialog Box

2. Select the IP addresses of the devices from which you want to view traps from the listbox.

3. Click

Apply

. Only traps from the selected IP addresses are displayed in the Trap Table.

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Filtering By

Device Type

To view only traps from a specific device type:

Or

1. Click . The cursor changes to a hand.

2. Click on the

Device Type column of a trap from the desired device type. Only traps from devices of the selected device type are displayed in the Trap Table.

1. Select

View > Filter > Device Type Filter

. The Device Type Filter dialog box opens.

Figure 11-4. Device Type Filter Dialog Box

2. Select device types from the listbox.

3. Click

Apply

. Only traps from devices of the selected types are displayed in the Trap Table.

Filtering By

Acknowledged

To filter traps by the

Acknowledged

field:

Or

1. Click . The cursor changes to a hand.

2. Click on the Ack column of a trap with the desired

Acknowledgement. Only traps with the same value in the

Acknowledged

field are displayed in the Trap Table.

1. Select

View > Filter > Acknowledge Filter

. The Acknowledged Filter dialog box opens.

Figure 11-5. Acknowledged Filter Dialog Box

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2. Check the checkboxes next to the Acknowledgement statuses of the traps you want displayed in the Trap Table.

3. Click

Apply

. Only traps with the checked Acknowledgement statuses are displayed in the Trap Table.

Viewing All

Traps

To cancel the current filtering options and view all traps in the Trap

Table, select

View > Filter > No Filter

. All traps are displayed in the Trap

Table.

Acknowledging Traps

It is useful to acknowledge traps of which you are aware, even if you do not want to delete them. This can help focus your interest on traps that you have not yet seen.

To acknowledge a trap:

1. Select a trap.

— To select multiple traps, press CTRL while clicking on additional traps.

— To select all traps, select

Edit > Select All

.

2. Click .

Or

Select

Edit > Acknowledge

.

Or

Click the

Acknowledge Icon

field in a trap that was not yet acknowledged. The trap is marked with a checkmark.

To remove the acknowledge mark from a trap:

1. Select a trap.

— To select multiple traps, press CTRL while clicking on additional traps.

— To select all traps, select

Edit > Select All

.

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2. Click .

Or

Select

Edit > UnAcknowledge

.

Or

Click the Acknowledge Icon field in an acknowledged trap. The trap is unmarked.

Deleting Traps

It is important to delete old traps from the Trap Table. This prevents the

Event Manager from becoming unwieldy and allows you to focus on current network events.

To delete a trap:

1. Select a trap.

— To select multiple traps, press CTRL while clicking on additional traps.

— To select all traps, select

Edit > Select All

.

2. Click .

Or

Select

Edit > Delete

. A confirmation dialog box opens

3. Click

Yes

. The trap is deleted.

Editing Severity Levels

You can change the severity level of selected traps. This is useful when a trap is more (or less) important than it would be normally. The change in importance may be the result of an extraordinary load on the network, the trap’s source being a monitored port, or any other cause.

To edit the severity level of a trap:

1. Select a trap.

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2. Select

Edit > Change Severity > Change severity to

Severity level, where Severity level is the severity level for the trap.

Or

Select a severity level from the trap’s Severity column. The trap’s severity level is changed.

Saving the Trap Table

The Trap Table can be saved to a file. The file can be in one of the following formats:

Comma Separated Values (CSV) - As a text file with the columns in each row separated by commas.

XML - As an XML file.

To save the Trap Table to a file:

1. Click

File > Export

. A save as dialog box opens.

Figure 11-6. Export Dialog Box

2. Browse to the directory in which to save the file.

3. Enter a name for the file in the File name field.

4. Select the file format from the

Files of type pull-down list.

5. Click

Save

. The Trap Table is saved to the specified file.

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Defining Actions

This topic provides instructions on defining actions and includes the following sections:

Actions Overview

- An overview of trap actions in

Avaya Network Management Console.

Adding Actions

- Instructions on how to add actions to the

Action List.

Modifying Actions

- Instructions on how to modify actions.

Action Fields

- A description of each of the fields in the

Add/Modify Action dialog box.

Deleting Actions

- Instructions on how to delete actions from

the Action List.

Applying Changes to the Action List

- Instructions on how to

apply Action List changes to the network.

Action Options

- Instructions on how to configure

Avaya Network Management Console to use your SMTP server.

For information on the Action Table window, refer to

“The Action List

User Interface” on page 94

.

Actions Overview

Actions are methods of notifying managers of important network events.

Notification methods include the appearance of a pop-up window, the running of a script, the playing of a sound file, and the sending of an e-mail.

A defined action can include any combination of these notification methods. Once an action is defined, it can be assigned to selected traps.

For more information on assigning actions to traps, refer to “Configuring

Events” on page 112 .

The Action Table includes a list of all configured actions.

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Adding Actions

To add an action to the Action List:

1. Click .

Or

Select

Edit > Add Action

. The Add Action dialog box opens.

Figure 11-7. Add Action Dialog Box

2. Define the action using the Add Action dialog box fields. For information on the fields in the Add Action dialog box, refer to

“Action Fields” on page 108

.

3. To test the new action, click

Test Actions

. The defined actions occur.

4. Click

Apply

. The action is added to the Action List.

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Modifying Actions

To modify an action in the Action List:

1. Select an action in the Action List.

2. Click .

Or

Select

Edit > Modify Action

. The Modify Action dialog box opens.

Figure 11-8. Modify Action Dialog Box

3. Edit the action using the Add Action dialog box. For information on the fields in the Modify Action dialog box, refer to

“Action

Fields” on page 108

.

4. To test the modified action, click

Test Actions

. The defined actions occur.

5. Click

Apply

. The action in the Action List is modified.

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Action Fields

The following topics are described in this section:

Action Scripts

Action Audio Files

The following table provides a list of the fields in the Add Action and

Modify Action dialog boxes and an explanation of each field.

Table 11-1. Action Fields

Field Description

Action Name

The name of the defined action.

Popup message

Execute script

The state of the checkbox determines whether the action includes a pop-up message. The textbox contains the text of the pop-up message.

The state of the checkbox determines whether the action includes running a script. The textbox contains the name of the script file. You can assign a script file by clicking

Browse

and using a standard file browser to find the script file. For more information on scripts, refer to

“Action Scripts” on page 109 .

Audio file

E-mail to

The state of the checkbox determines whether the action includes playing an audio file. The textbox contains the name of the audio file. You can assign an audio file by clicking

Browse

and using a standard file browser to find the audio file. For more information on audio files, refer to

“Action

Audio Files” on page 110 .

The state of the checkbox determines whether the action includes sending an e-mail. The textbox contains the address to which the e-mail is sent.

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Action

Scripts

You can include any executable file in an action. Valid executable files are operating system dependant. For example, on a computer running

Windows, BAT, COM, and EXE files are executables.

In addition, up to four variable command line parameters can be included in the command. The following table provides a list of the command line variables and their descriptions.

Parameter

Table 11-2. Command Line Parameters

Variable Description

IP Address

$A

SysOId + n

$e

The IP address of the device from which the trap was sent.

The SysOId of the device followed by .n for predefined traps, or 0.n for vendor specific traps, where n is the trap code.

Severity

Event

Message

$s

$f

The severity of the event.

A formatted message describing the event.

To add command line parameters to the script:

Or

1. Enter the parameters manually in the Execute Script field.

1. Click

Options

. The Script Parameters dialog box opens.

Figure 11-9. Script Parameters Dialog Box

109

2. Check the checkboxes next to the parameters you want to add to the command.

3. Click

Apply

. The Script Parameters dialog box closes, and the selected parameters are inserted in the Execute Script field.

In addition, you can add command line parameters, specific to your system.

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For example, the command print_report printer:BOSTON $A $e

$f

, may send the command print_report printer:BOSTON

213.21.70.142 Major "Bus 10 internal clock fault"

to your computer.

* Note: Network Management is not responsible for validating any assigned scripts or ensuring that they can receive command line parameters.

Action

Audio Files

You can select any audio file recognized by your computer for inclusion in an action. The file will be played by its associated application. If the file format is unrecognized by your operating system, an error will occur.

* Note: Network Management is not responsible for validating an audio file or format.

Deleting Actions

To delete an action from the Action List:

1. Select an action in the Action List.

2. Click .

Or

Select

Edit > Delete

. The selected action is marked for deletion in the Action List.

Applying Changes to the Action List

To apply the changes to the network:

Click .

Or

Select

Edit > Apply

. The changes are applied to the network.

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Action Options

If you define actions that include e-mails, you must configure

Avaya Network Management Console to use an appropriate SMTP server. In addition, you should specify an e-mail address as the sender of the e-mail. To define e-mail settings:

1. Select

Tools > Options

. The Action List Options dialog box opens.

Figure 11-10. Action List Options Dialog Box

2. Enter your SMTP server in the

SMTP server

field.

3. Enter the e-mail address you want to appear as the sender of e-mails in the

Sender Address

field.

4. Click

Apply

. Avaya Network Management Console is configured to use the specified SMTP server.

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Configuring Events

Some network events are so important, that the reporting of the event in the Event Log Browser is not sufficient. The Event Configuration window allows you to configure additional notification methods for important traps. In addition, you can configure event forwarding from the Event Configuration window. The following topics are described in this section:

Assigning Actions to Events

Configuring Event Forwarding

To configure events and event forwarding, click the Event Configuration tab. The Event Configuration window appears.

For information on the Event Configuration user interface, refer to “The

Event Configuration User Interface” on page 90 .

Assigning Actions to Events

To assign an action to an event:

1. Click the handle next to the category of the event for which you want to define an action.

2. Select the event for which you want to define an action.

3. Click .

Or

Select

Edit > Modify Event

. The Action Definition dialog box opens under the Event Configuration window.

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Figure 11-11. Action Definition Dialog Box

113

4. Click

Select Action

. To unassign an action, click

None

, and

continue with step 7.

5. Select a defined action from the pull-down listbox. For more information on defining actions, refer to

“Defining Actions” on page 105

.

6. Select source devices for the action. The Event Action is defined for only the devices in the Members listbox or for all devices.

To define the action for all network devices, check the

Add All

Sources

checkbox.

To add individual devices to the

Members

list:

a. Select a device in the Unassigned list.

To select a contiguous group of devices, press the SHIFT key and select the last device in the group.

To select a non-contiguous group of devices, press the CTRL key while selecting additional devices.

b. Click list.

. The selected devices are moved to the Members

To remove individual devices from the Members list:

a. Select a device in the Members list.

To select a contiguous group of devices, press the SHIFT key and select the last device in the group.

To select a non-contiguous group of devices, press the CTRL key while selecting additional devices.

b. Click list.

. The selected devices are moved to the

Unassigned

7. Select a category from the

Category

pull-down listbox.

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8. Select a severity from the Severity pull-down listbox.

9. If you want to enable event forwarding for the event, check the

Enable Event Forward checkbox. The event will be forwarded to the

IP addresses listed in the Event Forwarding Options dialog box. To prevent the event from being forwarded, clear the

Enable Event

Forward checkbox. The event will not be forwarded unless the All button is selected in the Event Forwarding Options dialog box.

10. Define the format in which to display the event in the Format area.

11. Enter a description of the event in the Description area.

12. Click

Apply

. The selected action is assigned to the selected event from the selected source.

* Note: Only one action can be assigned to a particular event.

To close the Action Definition dialog box, click

Close

. The Action

Definition dialog box closes, and the Event Table expands to fill the window.

Configuring Event Forwarding

Event forwarding enables events to be posted to devices further up the network hierarchy. This is useful, because it minimizes the need to configure multiple trap recipients on the device level. Instead, traps from multiple devices can be forwarded to a single network device from which the traps can be sent to multiple recipients. In addition, you can forward all events or only specific events.

The following topics are described in this section:

Event Forwarding Sources

Configuring Forwarding Recipients

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Chapter 11

To open the Event Forwarding Options dialog box:

Click .

Or

Select

Tools > Event Forward

. The Event Forwarding Options dialog box opens.

Figure 11-12. Event Forwarding Options Dialog Box

To close the Event Forwarding dialog box, click

Cancel

.

115 Avaya Network Management Console User Guide

Managing Events

Event

Forwarding

Sources

To configure event forwarding sources:

1. Do one of the following:

— To forward all events, check the

Forwarding All Events

checkbox.

— To forward only specific events, uncheck the

Forwarding All

Events

checkbox. Only events configured with the

Enable Event

Forward checkbox in the Action Definition dialog box are forwarded. For more information, refer to

“Action Options” on page 111 .

2. Select the severity level of the alarm:

Critical

,

Major

,

Minor

,

Warning

,

Info

. You can select any number of levels.

3. Select the Trap Format:

SNMPv1 trap

,

Syslog

.

4. Click

Apply

. Event forwarding sources are configured.

Configuring

Forwarding

Recipients

You can configure up to ten devices to receive forwarded network events.

To add devices to the Recipients List:

1. Click . A row is added to Customized Source List .

2. Enter the IP address of a device to which you want to forward network events.

3. Click

Apply

. The recipient is added to the

Customized Source List

.

To modify a device’s information in the Customized Source List , change the recipient’s IP address in the

Customized Source List

and click

Apply

. The device’s information is modified.

To remove devices from the Customized Source List :

1. Select the row with the device’s IP address in the Customized Source

List .

2. Click .

3. Click

Apply

. The device is removed from the

Customized Source List

.

Avaya Network Management Console User Guide 116

12

Remote Access

This chapter provides information about Network Management’s remote access capabilities and security issues. It includes the following sections:

Introduction to Remote Access

- An introduction to remote access issues.

Remote Access and Security

- Information about security

issues when running a remote session of Network Management.

Starting a Remote Session

- Detailed instructions on how to

start a remote session of Avaya Network Management Console.

Introduction to Remote Access

Network Management allows remote access to your network. This enables you to monitor your network from any computer with Internet access. Users can access their network by pointing a web browser at the

IP address of their Avaya Network Management Server. The user must enter a username and password. Once these are authenticated, Avaya

Network Management Console opens.

Remote Access and Security

Network Management’s files are secured by Windows NT’s NTFS file system. This prevents unauthorized users from changing Network

Management’s files. In addition, the web server should be configured to require authentication. This allows only authorized users to access Avaya

Network Management Console remotely. For more information on NTFS and configuring the web server, refer to Microsoft Windows NT/2000 User

Guide and Avaya Network Manager 5.0 for Windows 2000/XP Installation

Guide.

Remote sessions of Avaya Network Management Console use SNMP version 1. Since this protocol transmits unencrypted information, a firewall will prevent remote access to Network Management if it is configured to do so. In addition, remote sessions of Avaya Network

Management Console are read-only. Devices cannot be added, deleted, or modified to the Network Map via remote access.

Avaya Network Management Console User Guide 117

Remote Access

Starting a Remote Session

To start a remote session of Avaya Network Management Console:

1. Point your web browser to http://IP_Address/nm, where

IP_Address is the IP address of the Avaya Network Management

Server. The Avaya Network Management Console Remote Entry

Page opens.

Figure 12-1. Network Management

2. Click

Open Avaya Network Management Console

. The Java applet starts.

3. A window opens requesting your user name and password.

4. Enter your user name and password, and click

OK

. After a few seconds, Avaya Network Management Console opens.

Avaya Network Management Console User Guide 118

A

Network Management

Menus

This appendix gives the full structure of the menus in Network

Management. These menus include:

Avaya Network Management Console Menus

Discovery Menus

Event Log Browser Menus

Event Configuration Menus

Action List Menus

Avaya Network Management Console Menus

This section gives the full structure of the menus in Avaya Network

Management Console. These menus include:

Avaya Network Management Console File Menu

Avaya Network Management Console Edit Menu

Avaya Network Management Console Actions Menu

Avaya Network Management Console Tools Menu

Avaya Network Management Console Help Menu

Avaya Network Management Console File Menu

Table A-1. Avaya Network Management Console - File Menu

Item Description

New

Open

Save As

Creates a new Network Object - Map, View,

Branch, or Device.

Opens a Network Object.

Import

Saves a Network Object to a new name.

Imports device information from a CSV file into the current Network Map.

Avaya Network Management Console User Guide 119

Network Management Menus

Table A-1. Avaya Network Management Console - File Menu

Item

Export

Description

Exports device information from the current

Network Map to a CSV file.

Print

Print Preview

Options

Exit

Prints the current Network Map.

Opens the Print Preview window for the

Network Map.

Opens the Options dialog box.

Closes Avaya Network Management Console.

Avaya Network Management Console Edit Menu

Table A-2. Avaya Network Management Console - Edit Menu

Item

Modify

Delete

Description

Opens the Modify dialog box for the selected object.

Deletes the selected object from the Network

Map.

Opens the Modify View dialog box.

Modify View

Delete View

Cut

Paste

Manage

Unmanage

Find

Deletes the current custom view.

Cuts the selected object in a custom view to the clipboard.

Pastes the object from the clipboard into a custom view.

Manages a currently unmanaged Network

Object.

Unmanages a currently managed Network

Object.

Opens the Find dialog box.

Avaya Network Management Console User Guide 120

Appendix A

Avaya Network Management Console View Menu

Table A-3. Avaya Network Management Console - View Menu

Item

System View Log

Tooltip

Description

Opens the System View log.

Toggles the display of device tooltips.

Avaya Network Management Console Actions Menu

Table A-4. Avaya Network Management Console - Actions Menu

Item Description

System View Discovery

Event Manager

IP Discovery

Performs System View Discovery.

Opens the Event Log Browser.

Get Write Permission

Opens the Discovery window.

Request read/write permission for your console session.

Release Write

Permission

Release read/write permission for your console session.

121 Avaya Network Management Console User Guide

Network Management Menus

Avaya Network Management Console Tools Menu

Item

Table A-5. Avaya Network Management Console -

Tools Menu

Description

Voice Applications

Provides access to the following submenus:

Avaya Site Administration -

Connects to the switch controlling a supported voice device and opens the appropriate form.

Avaya Terminal Emulator -

Launches

Avaya Terminal Emulator.

Avaya SMON Manager - Launches Avaya

SMON Manager.

Avaya MultiSite Administration - Launches

Avaya MultiSite Administration.

Avaya Fault and Performance Manager -

Launches Avaya Fault and Performance

Manager.

Avaya VAL Manager - Launches Avaya

VAL Manager.

Avaya Software Update

Manager

Avaya Device Manager

Launches Avaya Software Update Manager.

Launches the Device Manager for the selected device.

Avaya VLAN Manager

Avaya Network

Configuration Manager

Avaya Address Manager

Avaya VPNmanager

Avaya Wireless

Telnet

Launches Avaya VLAN Manager.

Launches Avaya Network Configuration

Manager.

Launches Avaya Address Manager.

Launches Avaya VPNmanager.

Launches Avaya Wireless (AP) Manager.

Launches a Telnet session to the selected device.

Web

Launches a Web session to the selected

Avaya P330 or Avaya P580/P882 Device.

Ping

PINGs the selected device.

Avaya Network Management Console User Guide 122

Appendix A

Avaya Network Management Console Help Menu

Table A-6. Avaya Network Management Console - Help Menu

Item

Contents

Description

Opens the on-line help to the contents page.

Help On

About Avaya Network

Management Console

Activates context-sensitive help.

Opens the About dialog box showing the copyright and version information for

Avaya Network Management Console.

Discovery Menus

This section gives the full structure of the menus in the Discovery window. These menus include:

Discovery File Menu

Discovery Edit Menu

Discovery View Menu

Discovery Actions Menu

Discovery Help Menu

Discovery File Menu

Item

Update Map

Options

Exit

Table A-7. Discovery - File Menu

Description

Updates the current Network Map with the results of the latest Discovery, and saves the

Network Map to the Network File.

Opens the Discovery options dialog box.

Closes the Discovery window.

123 Avaya Network Management Console User Guide

Network Management Menus

Discovery Edit Menu

Item

Add

Modify

Select

Unselect

Delete

Delete All

Table A-8. Discovery - Edit Menu

Description

Opens the Add Subnet dialog box.

Opens the Modify Subnet dialog box.

Checks the Discover field for the selected subnets.

Unchecks the

Discover

field for the selected subnets.

Deletes the selected subnet from the Subnets

Table.

Deletes all subnets from the Subnets Table.

Discovery View Menu

Item

Discovery Log

Table A-9. Discovery - View Menu

Description

Toggles the display of the Discovery Log.

Discovery Actions Menu

Item

Discover

Table A-10. Discovery - Actions Menu

Description

Starts a Discovery based on the contents of the

Subnets Table.

Opens the Scheduler dialog box.

Schedule Network

Discovery

Stop Network Discovery

Stops the Discovery process.

Discovery Help Menu

Item

Contents

Table A-11. Discovery - Help Menu

Description

Opens the on-line help to the first topic.

Avaya Network Management Console User Guide 124

Appendix A

Item

Help On

Table A-11. Discovery - Help Menu

Description

Activates context-sensitive help.

Event Log Browser Menus

This section gives the full structure of the menus in the Event Log

Browser. These menus include:

Event Log Browser File Menu

Event Log Browser Edit Menu

Event Log Browser View Menu

Event Log Browser Help Menu

Event Log Browser File Menu

Item

Options

Export

Exit

Table A-12. Event Log Browser - File Menu

Description

Opens the Trap Log Options dialog box.

Saves the Event Log to a file.

Closes the Event Log.

Event Log Browser Edit Menu

Item

Delete

Acknowledge

Table A-13. Event Log Browser - Edit Menu

Description

UnAcknowledge

Select All

Deletes the selected traps.

Acknowledges the selected traps.

Unacknowledges the selected traps.

Change Severity >

Change severity to Info

Select all traps visible in the Trap Table.

Changes the severity of the selected traps to

Info.

Change Severity >

Change severity to

Warning

Changes the severity of the selected traps to

Warning.

125 Avaya Network Management Console User Guide

Network Management Menus

Item

Table A-13. Event Log Browser - Edit Menu

Change Severity >

Change severity to

Minor

Change Severity >

Change severity to

Major

Change Severity >

Change severity to

Critical

Modify Event

Description

Changes the severity of the selected traps to

Minor.

Changes the severity of the selected traps to

Major.

Changes the severity of the selected traps to

Critical.

Opens the Modify Event dialog box.

Event Log Browser View Menu

Table A-14. Event Log Browser - View Menu

Item

Filter > Severity Filter

Filter > IP Address Filter

Description

Opens the Severity Filter dialog box.

Opens the IP Address Filter dialog box.

Opens the Device Type Filter dialog box.

Filter > Device Type

Filter

Filter > Acknowledge

Filter

Filter > No Filter

Opens the Acknowledged Filter dialog box.

Displays all events in the Trap Table.

Event Log Browser Help Menu

Item

Contents

Help On

Table A-15. Event Log Browser - Help Menu

Description

Opens the on-line help to the first topic.

Activates context-sensitive help.

Avaya Network Management Console User Guide 126

Appendix A

Event Configuration Menus

This section gives the full structure of the menus in the Event

Configuration window. These menus include:

Event Configuration File Menu

Event Configuration Edit Menu

Event Configuration Tools Menu

Event Configuration Help Menu

Event Configuration File Menu

Item

Exit

Table A-16. Event Configuration - File Menu

Description

Closes the Event Log.

Event Configuration Edit Menu

Item

Apply

Revert

Modify Event

Table A-17. Event Configuration - Edit Menu

Description

Applies the changes to the Event Table to the network.

Undoes all unapplied changes.

Opens the Modify Event dialog box.

Event Configuration Tools Menu

Item

Action List

Table A-18. Event Configuration - Tools Menu

Description

Opens the Action List window.

Event Forwarding

Opens the Event Forwarding Options dialog box.

127 Avaya Network Management Console User Guide

Network Management Menus

Event Configuration Help Menu

Item

Contents

Help On

Table A-19. Event Configuration - Help Menu

Description

Opens the on-line help to the first topic.

Activates context-sensitive help.

Action List Menus

This section gives the full structure of the menus in the Action List window. These menus include:

Action List File Menu

Action List Edit Menu

Action List Tools Menu

Action List Help Menu

Action List File Menu

Item

Exit

Table A-20. Action List - File Menu

Description

Closes the Action List.

Action List Edit Menu

Item

Apply

Revert

Add

Modify

Delete

Table A-21. Action List - Edit Menu

Description

Applies the changes to the Action List to the network.

Undoes all unapplied changes.

Opens the Add Action dialog box.

Opens the Modify Action dialog box.

Deletes the selected actions.

Avaya Network Management Console User Guide 128

Appendix A

Action List Tools Menu

Item

Options

Table A-22. Action List - Tools Menu

Description

Opens the Action List Options dialog box.

Action List Help Menu

Item

Contents

Help On

Table A-23. Action List - Help Menu

Description

Opens the on-line help to the first topic.

Activates context-sensitive help.

129 Avaya Network Management Console User Guide

Index

A

Acknowledging traps

102

Action audio files

110

fields

108

form area

96

options

111

scripts

109

table

96

Action list applying changes

110

Edit menu

128

File menu

128

Help menu

129

menus

128

toolbar

95

Tools menu

129

user interface

94

Actions adding

106

defining

105

deleting

110

modifying

107

overview

105

Adding actions

106

devices to the network file

45

subnets

79

Application launcher

49

Applying changes to the action list

110

Assign action fields

92

form

92

Assigning actions to events

112

Audio files

110

Avaya Network Management console

Actions menu

121

Edit menu

120

File menu

119

help

29

Help menu

123

menus

119

overview

4

,

13

starting

13

starting a remote session

118

Avaya Network Management Console User Guide status bar

17

Tools menu

122

user interface

14

View menu

121

what is

4

Avaya Network Management server

10

introduction

10

overview

4

starting

10

stopping

12

what is

4

C

Closing the event manager

96

Configuring discovery method and range

68

discovery options

67

discovery’s naming method

70

event forwarding

114

event forwarding recipients

116

events

112

router access parameters

83

SMTP server

111

Connectivity polling

26

D

Defining actions

105

Deleting actions

110

devices

48

error messages from the discovery log

84

subnets

82

traps

103

Determining best names

70

Device applications

49

manager

50

modifying parameters

46

parameters

46

SMON

55

type view

33

,

34

Dialog area

Avaya Network Management console

17

discovery

66

Discovering all subnets and nodes

76

130

Index

nodes on a specific subnets

77

subnets already in the network map

84

subnets and nodes

75

Discovery

67

Actions menu

124

closing the window

66

configuring method and range

68

configuring naming method

70

deleting error messages from the discovery log

84

dialog area

66

Edit menu

124

File menu

123

log

82

log area

66

menus

123

method

68

overview

6

range

68

saving the log

84

scheduling

74

selecting device types

73

setting options

67

starting

62

status bar

66

toolbar

64

user interface

63

View menu

124

what is

6

window

63

E

Editing severity levels

103

E-mail settings

111

Event configuration

Edit menu

127

File menu

127

Help menu

128

menus

127

toolbar

91

Tools menu

127

user interface

90

Event forwarding configuring

114

configuring recipients

116

sources

116

Event handling overview

6

what is

6

Event log browser

Edit menu

125

File menu

125

Help menu

126

menus

125

131 status line

90

toolbar

88

user interface

87

View menu

126

Event manager

86

closing

96

overview

86

user interface

87

viewing

87

Event table

91

Events assigning actions to

112

configuring

112

Exporting the network file

60

F

Fields action

108

action table

96

event table

91

Filtering traps

99

by acknowledged

101

by device type

101

by IP address

100

by severity level

99

Form area action

96

assign action

92

H

Help contents page

29

context sensitive

29

using

29

How to acknowledge traps

102

add actions

106

add devices to the network file

45

apply changes to the actions list

110

assign actions to events

112

close the event manager

96

configure discovery method

68

configure discovery range

68

configure discovery’s naming method

70

configure event forwarding

114

configure events

112

configure forwarding recipients

116

configure router access parameters

83

define actions

105

delete actions

110

delete devices

48

delete error messages from the discovery log

84

delete subnets

82

Avaya Network Management Console User Guide

Index

delete traps

103

discover all subnets and nodes

76

discover nodes on a specific subnet

77

edit severity levels

103

export network files

60

filter traps

99

filter traps by acknowledged

101

filter traps by device type

101

filter traps by IP address

100

filter traps by severity level

99

import devices into the network file

59

launch a web session

55

launch device manager

50

launch device SMON

55

launch Telnet

50

manage traps

97

manually add subnets

79

modify actions

107

modify device parameters

46

modify subnets

79

open context-sensitive help

29

open the help to a topic of interest

29

open the help to the contents page

29

print the network file

39

refresh the network map

84

save the discovery log

84

save the trap table

104

schedule discovery operation

74

search for a device

40

select default Network Map

27

select device types to discover

73

select elements

29

select event forwarding sources

116

set action options

111

set connectivity polling

26

set discovery options

67

set IP SNMP access parameters

25

set SNMP access parameters

21

set SNMP access parameters for IP ranges

23

set SNMP default access parameters

21

start a remote session of Avaya Network

Management console

118

start Avaya Network Management console

13

start Avaya Network Management server

10

stop Avaya Network Management server

12

switch views

32

use Avaya Network Management console help

29

use the discovery log

82

Avaya Network Management Console User Guide use tool tips

18

view all traps

102

view the event manager

87

I

Importing devices into the network file

59

Introduction

Avaya Network Management server

10

event manager

86

network tree

31

L

Launching device manager

50

device SMON

55

Telnet

50

web session

55

M

Managing events

97

traps

97

Manually adding subnets

79

Modifying actions

107

device parameters

46

subnets

79

N

Network table

17

tree

31

Network file adding devices

45

exporting devices

60

importing devices

59

printing

39

Network Management concepts

1

definitions

3

in standalone mode concepts

1

overview

2

terms

3

Network Map overview

5

selecting default

27

what is

5

Network view area, using

41

Network-wide applications

55

O

Opening the Discovery window

62

Options

67

Organization of this manual

viii

Overview

132

Index

actions

105

Avaya Network Management server

4

discovery

6

event handling

6

event manager

86

Network Management in standalone mode

2

Network Map

5

remote access

9

P

Permissions read only

18

read/write

18

setting defaults

28

PINGing devices

51

Printing the network file

39

Purpose of this manual

viii

R

Read/Write Defaults setting

28

Refreshing the network map

79

Remote access overview

9

what is

9

Requesting write permissions

18

S

Saving the discovery log

84

trap table

104

Scheduling discovery operation

74

Searching the tree view

40

Selecting device types to discover

73

elements

29

Setting Read/Write Defaults

28

Severity levels, editing

103

SNMP access parameters configuring

21

default parameters

21

IP ranges

23

specific IP parameters

25

Sources of events to forward

116

Specifying a subnet to discover

77

Starting a remote session of Avaya Network Management console

118

Avaya Network Management console

13

Avaya Network Management server

10

Status bar discovery

66

user interface

17

Status line, event log browser

90

Stopping Avaya Network Management server

12

Subnet deleting

82

parameters

81

table

65

view

33

T

Table row status, deleted

29

row status, modified

29

row status, new entry

29

subnets

65

Telnet

50

Toolbar

16

action list

95

discovery

64

event configuration

91

event log browser

88

Tooltips

18

Trap fields

89

Trap table fields

89

saving

104

Traps acknowledging

102

deleting

103

filtering

99

viewing

102

viewing all

102

Tree view

17

,

32

searching

40

U

User Administration

Actions menu

124

User interface

14

action list

94

dialog area

17

event configuration window

90

event log browser

87

event manager

87

network table

17

status bar

17

toolbar

16

tooltips

18

tree view

17

Using action scripts

109

Avaya Network Management console help

29

133 Avaya Network Management Console User Guide

the discovery log

82

the network view area

41

V

View device type

33

,

34

subnet

33

Viewing the event manager

87

traps

102

Index

W

Web session

55

What is

Avaya Network Management console

4

Avaya Network Management server

4

discovery

6

event handling

6

remote access

9

Who should use this manual

viii

Avaya Network Management Console User Guide 134

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