Cover Letter for Centrex Plus 3-year Term for Assume Dial

Cover Letter for Centrex Plus 3-year Term for Assume Dial
Theresa L. O’Brien
Vice President – Regulatory Affairs
234 Washington Street
Providence, RI 02903
Phone 401 525-3060
Fax 401 525-3064
[email protected]
July 6, 2006
Ms. Luly E. Massaro, Commission Clerk
Rhode Island Public Utilities Commission
89 Jefferson Boulevard
Warwick, Rhode Island 02888
Dear Ms. Massaro:
We are filing, herewith, for effect August 5, 2006, tariff material consisting of:
RI PUC No. 15
Part/Section
TOC
H/5
M/8
Revision of Page(s)
45, 55, 56, and 57
3.1, 4, 9, 12, 12.1, 13,
and 14
54, 55, 56, and 63
Original of Page(s)
N/A
N/A
N/A
In this filing, Verizon Rhode Island (“Verizon RI”) proposes the following changes to
Centrex Services:
•
The introduction of a three-year term commitment for Centrex Plus with Assume
Dial 9.
•
The revision of the termination liability calculation of Centrex Plus with dial 9
functionality.
•
The introduction of Proprietary Telephone Set Programmable Features for
Centrex customers.
This filing also contains some minor changes to the tariff Table of Contents.
Verizon certifies that the rates for the Three-Year Term Commitment for Centrex Plus
with Assume Dial 9 and the revised termination liability for Centrex Plus with dial 9
functionality and the Proprietary Telephone Set Programmable Features are not less that the
Long-run Incremental Costs of providing the services.
If you have any questions regarding this filing, please contact Frances O'Neill-Cunha of
my staff at 401 525-3560.
Enclosed are an original and nine copies of the tariff material. Please return a copy of
this letter with your stamp of receipt.
Respectfully submitted,
Theresa L. O'Brien
Attachments
Verizon Rhode Island
Tariff Filing Support Package
Introduction of the Three-year Term Commitment for Centrex Plus with
Assume Dial 9 (CustoPAK) and Termination Liability
&
Proprietary Telephone Set Programmable Features
Tariff Filing Date: July 6, 2006
Tariff Effective Date: August 5, 2006
Centrex Plus with Assume Dial 9 Service (CustoPAK) Three-year
Term Commitment and Termination Liability
&
Proprietary Telephone Set Programmable Features
CONTENTS
Page
Section 1
Centrex Plus with Assume Dial 9 Three-year Term Commitment and
Termination Liability
Description
3
Rationale for Filing
Section 2
Proposed Rate
3
Termination Liability
4
Proprietary Telephone Set Features
Description
6
Rationale for Filing
7
Proposed Rates
7
2
Section 1 – Centrex Plus with Assume Dial 9 Three-year Term Commitment and
Termination Liablity
Description
The purpose of this tariff filing is to introduce a new billing option for the Centrex Plus with
Assume Dial 9 service. Currently the Centrex Plus with Assume Dial 9 product is available only
under a month-to-month payment plan. With this tariff filing, Verizon Rhode Island introduces
the 3–year term commitment and also clarifies that Centrex Plus with Assume Dial 9 is also
referred to as “CustoPAK”.
Additionally, this filing modifies the existing termination liability calculation for Centrex Plus
with dial 9 and introduces a termination liability calculation for the Centrex Plus with Assume
Dial 9 three-year term product. The current one-year minimum requirement is eliminated and
the interest component of the Centrex Plus with dial 9 termination liability calculation is also
eliminated. This will simplify the calculation considerably so that the Verizon sales consultants
can more easily explain the termination obligation to perspective Centrex Pus customers.
Examples of the termination liability calculations are provided below.
Rationale for Filing
Verizon’s product portfolio includes Centrex products with both the Dial 9 and Assume Dial 9
functionality. Some customers prefer a Centrex product for which it is not necessary to dial 9
when initiating a call. The introduction of the Centrex Plus with Assume Dial 9 three-year term
product offering will give customers the opportunity to select a Centrex product where it is not
necessary to dial 9 first, and these customers can take advantage of a reduced rate under the new
term agreement and also benefit from installation of the Centrex System without non-recurring
charges.
Proposed Rate
The proposed rate for the Centrex Plus with Assume Dial 9 three-year term commitment is as
follows:
Centrex Plus with Assume Dial 9
Three-year Term Commitment
Rate
Initial or Growth – 36 months – Monthly – Each line with the
Assume Dial 9 – no access code dialing
3
21.00
Termination Liability
Current Termination Liability for existing Centrex Plus (Dial 9):
Centrex Plus customers disconnecting their entire system or any lines associated with their
system are subject to termination liability charges. The current termination liability charges are
calculated based on the difference between the rate for the term elected and the rate for the term
the Centrex Plus was actually in service (The rate for the term for which the customer has
satisfied the term period). Then, interest is applied based on a monthly interest rate of .99384%.
For example, if a customer commits to a five- year term and terminates at the end of year two,
termination liability would equal the difference between the one-year rate and five-year rate plus
interest for those months that the customer has had the Centrex Plus system in service.
In addition, the current tariff language has a minimum service period of 12 months. Therefore if
a Centrex Plus customer disconnects service during the first 12 months the service was installed,
the customer would be billed for the service for the balance of the first year.
Proposed Termination Liability for existing Centrex Plus (Dial 9):
Under the proposed termination liability, the following changes are proposed:
•
•
Elimination of the monthly interest rate of .99384%.
Elimination the 12-month minimum service period.
Under the proposed termination liability, if a customer terminates service prior to the expiration
of the term agreement, the termination charges will be calculated based on the difference
between the rate for the term elected and the rate for the term the Centrex Plus was actually in
service (The rate for the term for which the customer has satisfied the term period. For example,
Centrex Plus is offered under term periods of one year, three years, five years, seven years and
ten years. If the customer disconnects after two years of a three-year term, the one-year rate is
used in the liability calculation. If the customer disconnects after four years of a five-year term,
the three year rate would be used. ).
Example of Termination Liability for Centrex Plus (with dial 9):
A 5-line customer commits to a five-year Centrex Plus term and terminates at the end of Year 2.
The current rate for the 5-year agreement is $14.00
The current rate for a 1-year agreement is $22.00
Current - Termination Charges = 5 lines x (22.00 – 14.00) x 24 months = $960.00 PLUS
Interest = $1,078.98
4
Proposed - Termination Charges = 5 lines x (22.00 – 14.00) x 24 months = $960.00
The proposed termination charges will always be less than the current termination charges
because the interest factor is eliminated.
Termination Liability for Centrex Plus with Assume Dial 9 (CustoPAK):
If a customer with the new Centrex Plus with Assume Dial 9 three-year term commitment
disconnects any line or terminates the system prior to the expiration of the term commitment, the
termination charges will be calculated based on the difference between the three-year rate and
the month-to-month rate for the period that the Centrex Plus with Assume Dial 9 lines were
actually in service.
Example of the Termination Liability for Centrex Plus with Assume Dial 9 (CustoPAK):
A 5-line customer subscribes to the Centrex Plus with Assume Dial 9 3-year term and terminates
at the end of Year 2.
The proposed rate for the 3-year agreement is $21.00.
The current rate for a month-to-month is $27.00.
Termination Charges = 5 lines x (27.00 – 21.00) x 24 months in service = $720.00
Verizon certifies that the rates for the Three-Year Term Commitment for Centrex Plus with
Assume Dial 9 and the revised termination liability for Centrex Plus with dial 9 functionality are
not less that the Long-run Incremental Costs of providing the services.
5
Section 2 – Proprietary Telephone Set Programmable Features
Description
This filing also introduces Proprietary Telephone Set features to Verizon Rhode Island
customers. These features are available in DMS-100 switches with Intellipath and Centrex Plus
services.
Customers may subscribe to features that work with customer-provided proprietary (electronic)
telephone set feature keys. Proprietary telephone sets must be purchased by the customer. The
first key of the set is always programmed as the primary telephone number of the set. The other
keys on these proprietary sets can be programmed as feature keys or secondary directory
numbers (virtual numbers).
Proprietary Telephone Set Features - Feature Keys
The features available with proprietary telephone sets include:
• Automatic Dial: Allows a proprietary set user to call a frequently dialed number by
pressing the assigned feature key.
• Automatic Line: May be assigned to individual appearances on a proprietary set,
including the primary number. When an off-hook is reported, a connection is
automatically established to a predetermined location. Single line application may be
referred to as Hot Line.
• Calling Name Display: Provides for the display of the name of the person calling.
This feature is offered for intragroup (intercom) calls only.
• Display Called Number: Provides the user with the called number display during
the origination, termination, programming and feature activation operations.
• Display Calling Number: When an incoming call is received, this feature provides
the station user with display of the calling number.
• Key Short Hunt: Allows for the primary and secondary numbers to be programmed
into a hunt group specific to the proprietary set.
• Multiple Appearance Directory Number (MADN): Allows a Centrex number to
be assigned to more than one proprietary set.
• On-Hook Dialing: An intrinsic feature of the set, it allows the user to originate calls
without lifting the handset.
• Time and Date Display: Provides the current time and date on a station display
number assigned to a proprietary set.
Proprietary Telephone Set Features - Virtual Number
Virtual Number (also known as Secondary Number) is a software number that has the
characteristics of a basic exchange access line but does not require a separate circuit. It is an
additional directory number assigned to a proprietary (electronic) set. A subscriber must have
the Proprietary Telephone Set feature on the line as a prerequisite for the Virtual Number feature.
6
Rationale for Filing
Proprietary Telephone Set Features provide business customers with the ability to have a
number of features programmed on their telephone sets instead of using activation codes
on analog sets. It also provides for additional telephone number appearances as well as
display of certain data on the sets. The target market for these features is business
customers who wish to provide greater telecommunications efficiency and functionality
to their employees. Proprietary set features are currently a popular choice among Centrex
customers in other jurisdictions. This filing will make these features available to Rhode
Island Centrex customers as optional choices with either the tariff rates or as part of a
Large System-specific Pricing Plan (LSPP) contract.
Proposed Rates
The proposed rates for the Proprietary Telephone Set Features are as follows:
Proprietary Telephone Set Features
Rate
Proprietary Telephone Set Features – Feature Keys or Virtual
Numbers – NRC – Per Line
$20.00
Proprietary Telephone Set Features – Feature Keys –
Monthly – Per Line
$3.00
Proprietary Telephone Set Features– Virtual Number –
Monthly – Per Number
$2.00
Verizon certifies that the rates for the Proprietary Telephone Set Features are not less
than the Long-run Incremental Costs of providing the features.
7
PUC RI No. 15
1.
1.1.
1.1.1.
1.2.
1.2.1.
1.3.
1.3.1.
1.3.2.
1.3.3.
1.3.4.
1.3.5.
1.3.6.
1.3.7.
1.3.8.
1.4.
1.4.1.
1.4.2.
1.4.3.
1.4.4.
1.4.5.
1.4.6.
1.4.7.
1.5.
1.5.1.
1.5.2.
1.5.3.
1.5.4.
1.5.5.
1.5.6.
1.5.7.
1.5.8.
1.5.9.
1.5.10.
1.5.11.
1.6.
1.6.1
1.6.2
1.6.3
1.6.4
1.6.5
1.6.6
1.6.7
1.7.
1.7.1
1.7.2
1.7.3
1.7.4
Table of Contents
Part D
Advanced Data Services ........................................................................................................... 1
Terminology ........................................................................................................................... 1
Definitions of Terms and Abbreviations ........................................................................ 1
Application of Rates............................................................................................................... 2
Availability of Service...................................................................................................... 2
Frame Relay........................................................................................................................... 3
General................................................................................................................................... 3
Service Components...................................................................................................... 3
Interruption of Service .................................................................................................... 4
Customer Premises Equipment (CPE) ......................................................................... 4
Regulations ..................................................................................................................... 4
Application of Rates and Charges.............................................................................. 4.1
Variable Term Payment Plan (VTPP)........................................................................ 4.1
Termination Liability........................................................................................................ 5
Transparent LAN Service (TLS) ........................................................................................... 7
Definitions ....................................................................................................................... 7
Service Descriptions....................................................................................................... 7
Regulations ..................................................................................................................... 8
Optional Features........................................................................................................... 9
Application of Rates and Charges................................................................................. 9
Termination Liability...................................................................................................... 10
Interruption of Service .................................................................................................. 11
Asynchronous Transfer Mode Cell Relay Service (ATM CRS)..................................
12
General....................................................................................................................
12
Definitions of Terms and Abbreviations ................................................................
12
Description ..............................................................................................................
13
Service Components..............................................................................................
13
Technical Specifications.........................................................................................
16
Regulations .............................................................................................................
16
Responsibility of the Customer..............................................................................
18
Responsibility of the Telephone Company...........................................................
18
Application of Rates and Charges.........................................................................
18
Extended Service Plan (ESP)................................................................................
20
Termination Liability................................................................................................
20
Enhanced Dedicated SONET Service .........................................................................
22
Definitions................................................................................................................
22
Description ..............................................................................................................
23
Technical Specifications.........................................................................................
23
Regulations .............................................................................................................
24
Customer Service Management Optional Feature (CSM) ..................................
30
Termination Liability................................................................................................ 30.3
Extension of a Commitment Period.......................................................................
31
SONET Point-to-Point Service......................................................................................
32
General....................................................................................................................
32
Service Description.................................................................................................
32
Regulations .............................................................................................................
33
Application of Rates and Charges.........................................................................
35
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Table of Contents
Part H
Centrex Services
5.
Digital Centrex Services ............................................................................................................ 1
5.1.
INTELLIPATH® Digital Centrex Service.............................................................................. 1
5.1.1.
Description ...................................................................................................................... 1
5.1.1.C.
Standard Features................................................................................................... 1
5.1.1.C.1.
Add on Consultation/Hold Incoming Only....................................................... 1
5.1.1.C.2.
Automatic Callback .......................................................................................... 1
5.1.1.C.3.
Call Forwarding Busy Line............................................................................... 1
5.1.1.C.4.
Call Forwarding Don’t Answer......................................................................... 1
5.1.1.C.5.
Call Forwarding ................................................................................................ 1
5.1.1.C.6.
Call Pickup........................................................................................................ 1
5.1.1.C.7.
Call Transfer Individual All Calls...................................................................... 1
5.1.1.C.8.
Call Waiting Terminating.................................................................................. 2
5.1.1.C.9.
Directed Call Pickup With Barge In................................................................. 2
5.1.1.C.10.
Direct Call Pickup Without Barge In................................................................ 2
5.1.1.C.11.
Inside/Outside Ringing..................................................................................... 2
5.1.1.C.12.
Hunting.............................................................................................................. 2
5.1.1.C.13.
Speed Dialing ................................................................................................... 2
5.1.1.C.13.a.
Single-Digit ................................................................................................ 2
5.1.1.C.13.b.
Two-Digit.................................................................................................... 2
5.1.1.C.14.
Three-Way Calling ........................................................................................... 2
5.1.1.C.15.
Touch Tone ...................................................................................................... 2
5.1.1.C.16.
Trunk Answer Any Station............................................................................... 2
5.1.1.D.
Optional Features.................................................................................................... 3
5.1.1.D.1.
Automatic Route Selection (ARS)................................................................... 3
5.1.1.D.2.
Call Hold ........................................................................................................... 3
5.1.1.D.3.
Call Waiting Originating ................................................................................... 3
5.1.1.D.4.
Loudspeaker Paging........................................................................................ 3
5.1.1.D.5.
Night Service .................................................................................................... 3
5.1.1.D.6.
Selective Blocking of Centrex Lines................................................................ 3
5.1.1.D.7.
Uniform Call Distribution .................................................................................. 3
5.1.1.D.8
Station Message Detail Recording (SMDR)................................................... 3
5.1.1.D.9.
Proprietary Telephone Set Programmable Features.................................. 3.1
5.1.1.D.9.a
Feature Keys.......................................................................................... 3.1
5.1.1.D.9.b.
Virtual Number ....................................................................................... 3.1
5.1.2.
Provisions for Other Services ..................................................................................... 3.1
5.1.2.A.
Directory Listings.................................................................................................. 3.1
5.1.3.
Application of Rates and Charges................................................................................. 4
5.1.3.A.
Vintages ................................................................................................................... 4
5.1.3.B.
Service Establishment Charges............................................................................. 4
5.1.3.C.
Premises Work Charges......................................................................................... 4
5.1.3.D.
Airline Mileage ......................................................................................................... 4
5.1.3.E.
Standard Features................................................................................................... 4
5.1.3.F.
Optional Features.................................................................................................... 4
5.1.3.G.
Exchange Usage..................................................................................................... 4
5.1.3.G.1.
Measured Service ............................................................................................ 4
5.1.3.G.2.
Unlimited Service ............................................................................................. 4
5.1.3.H.
Main Station Lines................................................................................................... 4
5.1.3.I.
Extension of Main Station Line Channels.............................................................. 5
5.1.3.J.
Additional Tie Line Terminations............................................................................ 5
5.1.3.K.
Exchange Access.................................................................................................... 5
5.1.4.
Payment Plan ................................................................................................................. 5
5.1.4.B.1.
Schedule A ....................................................................................................... 6
5.1.4.B.2.
Schedule B ....................................................................................................... 6
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5.
5.1.4.C.
5.1.4.D.
5.1.4.E.
5.1.4.F.
5.1.4.H.
5.1.4.I.
5.1.4.J.
5.1.4-1
5.2.
5.2.1.
5.2.1.C.
5.2.1.C.1.
5.2.1.C.2.
5.2.1.C.3.
5.2.1.C.4.
5.2.1.C.5.
5.2.1.C.6.
5.2.1.C.7.
5.2.1.C.8.
5.2.1.C.9.
5.2.1.D.
5.2.1.D.1.
5.2.1.D.2.
5.2.1.D.3.
5.2.1.D.4.
5.2.1.D.5.
5.2.1.D.6.
5.2.1.D.7.
5.2.1.D.8.
5.2.1.D.9.
5.2.1.D.10.
5.2.1.D.11.
5.2.1.D.12.
5.2.1.D.13.
5.2.1.D.14.
5.2.1.D.15.
5.2.1.D.16.
5.2.1.D.17.
5.2.1.D.18.
5.2.1.D.19.
5.2.1.D.20.
5.2.1.D.21.
5.2.1.D.22.
5.2.1.D.23.
5.2.1.D.24.
5.2.1.D.24.a
5.2.1.D.24.b
5.2.2.
5.2.2.A.
5.2.2.A.1.
5.2.2.B.
5.2.2.C.
5.2.2.D.
5.2.2.E.
Table of Contents
Part H
Centrex Services
Digital Centrex Services
Discontinuance of Service ...................................................................................... 6
Additional Lines ....................................................................................................... 6
Relocation................................................................................................................ 6
Transfer of Service .................................................................................................. 6
Conclusion of the Seven Year Contract Period..................................................... 7
Expiration ................................................................................................................. 7
Temporary Suspension of Service......................................................................... 7
Exhibit-Intellipath Time Value of Money Equivalency Factor
Table by Selected Service Periods ........................................................................ 8
Nynex Digital Centrex Plus (Centrex Plus) Service............................................................. 9
Description ...................................................................................................................... 9
Standard Features................................................................................................... 9
Call Forwarding Busy Line............................................................................... 9
Call Forwarding Don’t Answer......................................................................... 9
Call Forwarding ................................................................................................ 9
Call Hold ........................................................................................................... 9
Call Pickup Group ............................................................................................ 9
Call Transfer All Calls....................................................................................... 9
Conference Calling........................................................................................... 9
Hunting.............................................................................................................. 9
Touch Tone ...................................................................................................... 9
Optional Features.................................................................................................. 10
Attendant Call Thru Test on Tie Trunks........................................................ 10
Attendant Camp-On....................................................................................... 10
Automatic Callback ........................................................................................ 10
Automatic Route Selection (ARS)................................................................. 10
Busy Verification by Attendant ...................................................................... 10
Call Waiting Originating ................................................................................. 10
Call Waiting Terminating................................................................................ 10
Dial Through Attendant.................................................................................. 10
Directed Call Pickup With Barge In............................................................... 10
Directed Call Pickup Without Barge In.......................................................... 10
Inside/Outside Ringing................................................................................... 10
Loudspeaker Paging...................................................................................... 11
Night Service .................................................................................................. 11
Reminder Ring ............................................................................................... 11
Selective Blocking of Centrex Service Lines................................................ 11
Selected Customer Control Facilities............................................................ 11
Speed Dialing Single-Digit............................................................................. 11
Speed Dialing Two-Digit ................................................................................ 11
Split Service Offering ..................................................................................... 11
Station Dial Code Screening ......................................................................... 11
Station Message Detail Recording (SMDR)................................................. 11
Trunk Answer Any Line ................................................................................. 12
Uniform Call Distribution ................................................................................ 12
Proprietary Telephone Set Programmable Feature Keys........................... 12
Feature Keys............................................................................................. 12
Virtual Number .......................................................................................12.1
Application of Rates and Charges............................................................................12.1
Exchange Usage................................................................................................12.1
Measured Service .......................................................................................12.1
Exchange Access .......................................................................................12.1
Service Establishment Charges........................................................................12.1
Premises Work and Jack Charges ...................................................................12.1
Extension of Main Station Lines........................................................................12.1
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5.
5.2.2.F.
5.2.2.G.
5.2.2.H.
5.2.2.I.
5.2.3.
5.2.3.A.
5.2.3.D.
5.2.3.E.
5.2.3.F.
5.2.3.G.
5.2.3.H.
5.2.3.I.
5.2.3.J.
5.2.3.K
5.2.3-1
5.3.
5.3.1.
5.3.2.
5.3.3.
5.3.4.
5.3.5.
5.3.6.
Table of Contents
Part H
Centrex Services
Digital Centrex Services
Standard Features................................................................................................. 13
Optional Features.................................................................................................. 13
Tie Lines................................................................................................................. 13
Conversion Charges ............................................................................................. 13
Payment Plan ............................................................................................................... 14
General .................................................................................................................. 14
Discontinuance of Service .................................................................................... 14
Additional Lines ..................................................................................................... 15
Relocation.............................................................................................................. 15
Conclusion of a Term Commitment ..................................................................... 15
Renegotiate Terms................................................................................................ 15
Transfer of Service ................................................................................................ 15
Temporary Suspension of Service....................................................................... 15
Minimum Service Period....................................................................................... 15
Exhibit-Centrex Plus Time Value of Money Equivalency Factor
Table–Selected Service Periods.......................................................................... 16
CallMAXsm Service .................................................................................................................... 17
General.......................................................................................................................... 17
Definitions...................................................................................................................... 17
Description .................................................................................................................... 17
Optional Services.......................................................................................................... 17
Regulations ................................................................................................................... 18
Application of Rates and Charges............................................................................... 19
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Centrex Services
Part H Section 5
Page 3.1
First Revision
Canceling Original
Verizon New England Inc.
5.
5.1
Digital Centrex Services
INTELLIPATH® Digital Centrex Service
5.1.1
Description
D.
(Continued)
e. SMDR is not represented to be a provision of billing detail.
f. Local call records are provided only where available.
g.
h.
9.
a.
b.
Customer must designate all station lines in a customer group and/or facility groups on which
SMDR is to be provided. SMDR must be provided on a minimum of two lines.
Modems, collection devices, computer equipment and software are not provided as part of
this service and are the responsibility of the customer.
Proprietary Telephone Set Programmable Features — Where suitable facilities exist,
Intellipath customers may subscribe to features that work with customer-provided proprietary
telephone set feature keys. Proprietary telephone sets must be purchased by the customer
separately from their Intellipath service. The keys on the proprietary sets can be programmed as
feature keys or secondary directory numbers (virtual numbers).
Feature Keys — The Telephone Company will provide features that are available on
proprietary telephone sets feature keys. These include:
Automatic Dial: Allows a proprietary set user to call a frequently dialed number by pressing
the assigned feature key.
Automatic Line: May be assigned to individual appearances on a proprietary set, including
the primary number. When an off-hook is reported, a connection is automatically established
to a predetermined location.
Calling Name Display: Provides for the display of the name of the person calling. This
feature is offered for intragroup (intercom) calls only.
Display Called Number: Provides user with the called number display during the
origination, termination, programming and feature activation operations.
Display Calling Number: When an incoming call is received, this feature provides the station
user with display of the calling number.
Key Short Hunt: Allows for the primary and secondary numbers to be programmed into a
hunt group specific to the proprietary set.
Multiple Appearance Directory Number (MADN): Allows an Intellipath number to be assigned
to more than one proprietary set.
On-Hook Dialing: An intrinsic feature of the set, it allows the user to originate calls without
lifting the handset.
Time and Date Display: Provides the current time and date on a station display.
Virtual Number (also known as Secondary Number) is a software number that has the
characteristics of a basic exchange access line but without a separate circuit. It is an
additional directory number assigned to a proprietary set.
5.1.2
Provisions for Other Services
A. Directory Listings— One directory listing without charge is furnished for each customer of
Intellipath digital Centrex service. Additional directory listings may be provided as for business
service.
Issued: July 6, 2006
Effective: August 5, 2006
Theresa L. O’Brien
Vice President Regulatory-RI
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PUC RI No. 15
Centrex Services
Part H Section 5
Page 4
Second Revision
Canceling First Revision
Verizon New England Inc.
5.
5.1
Digital Centrex Services
INTELLIPATH® Digital Centrex Service
5.1.3
Application of Rates and Charges
(D)
A.
Vintages
(X)
1.
Vintage I rates and charges apply to systems that are installed prior to March 1, 1993.
(X)
2.
Vintage II rates and charges apply to systems that are installed on or after March 1, 1993.
B.
Service Establishment Charges are payable with the first bill following installation.
C.
Premises Work Charges apply as appropriate.
D.
Mileage for main station line outside plant facilities are measured from the serving central office to
the network interface arrangement(s) at each of the customer's premises. For distances in excess
of three miles, charges based on cost apply for outside plant facilities.
E.
Standard Features may be activated at the time each line is installed or may be added or
changed subsequently. When standard features are activated or changed by the Telephone
Company at the customer's request subsequent to installation of the line, the standard features
subsequent additions or changes Service and Equipment (S&E) charge is applicable.
F.
Optional Features— The NRCs for optional features described in this section are subject to
Telephone Company initiated change.
1.
The appropriate private line channel is required between the serving central office and the
customer's premises required per arrangement for the optional feature loudspeaker paging.
2.
SMDR rates are in addition to the rates and charges for the associated digital Centrex
service, and for other associated services.
3.
Service and equipment charges only apply to system changes and do not apply to Optional
Features changes.
Exchange Usage charges are subject to Telephone Company initiated change.
G.
1.
Measured Service— All local messages are provided at the per message, per minute charges for
measured business main telephone exchange service.
2.
Unlimited Service— Usage charges are based on the total number of main station lines inservice at the end of each customer's billing period. Exhibit 1.1.2-1 in Part 1 specifies the PBX
trunk equivalencies for main station lines. The monthly rates are multiplied by the PBX trunk
equivalency to determine the monthly unlimited service usage charge for the system.
a.
Unlimited service usage charges are only available with SRC. Refer to the one-party unlimited
residence trunk rate described in Part A, Section 5.
Main Station Lines— Schedule A charges for central office and outside plant facilities are offered
under the Flexible Rate Pricing Plan (FRPP) as described in Part A, Section 1. Current applicable
rates and charges are contained in the Telephone Company's price list.
H.
1.
When Schedule A charges for central office facilities are paid over a one, three, five or seven year
OPP, Schedule A charges for outside plant facilities must be paid over the same period unless
otherwise specified.
Issued: July 6, 2006
Effective: August 5, 2006
Theresa L. O’Brien
Vice President Regulatory-RI
PUC RI No. 15
Centrex Services
Part H Section 5
Page 9
Fourth Revision
Canceling Third Revision
Verizon New England Inc.
5.
5.2
Digital Centrex Services
Nynex Digital Centrex Plus (Centrex Plus) Service
5.2.1
Description
A. Centrex Plus is a business telecommunications system in which the controlling dial switching
equipment is located at a Telephone Company digital central office that normally serves the
principal premises of a customer.
1.
Centrex Plus is available with dial 9 or Assume Dial 9 – no access code dialing, also known as
CustoPAK.
a.
Centrex Plus with dial 9 is available under Optional Payment Plan (OPP) term offerings of 1, 3,
5, 7, and 10 years.
b.
Centrex Plus with Assume Dial 9 – is available with a month-to-month and 3-year term payment
option. Centrex Plus with Assume Dial 9 lines cannot be equipped with Station-to-Station
Dialing (dial intercommunications).
2.
This service is offered with a 2-line minimum requirement, subject to the availability of facilities.
3.
Centrex Plus is available only on a measured service basis.
B.
Centrex Plus station lines may be either ground start or loop start. Transmission quality over
ground start lines as received at the customer’s equipment is not guaranteed. Additional
transmission improvements requested by the customer due to specific equipment requirements
will be provided by the Telephone Company at charges based on cost
C.
Standard Features provided on all lines include the features described in Section 1 and as listed
below.
(T)
(N)
(T)
(C)
(C)
1.
Call Forwarding Busy Line permits calls attempting to terminate to a busy line to be forwarded to
a preselected line within the system or to a line external to the system.
2.
Call Forwarding Don't Answer provides for the forwarding of any incoming calls to a preselected
line within the system or to a telephone number outside the system when the called line does not
answer.
3.
Call Forwarding allows line to have incoming calls forwarded to another line within the system or
to a telephone number outside the system.
4.
Call Hold enables a line user to place a call on hold for any length of time provided that neither
party goes on-hook.
5.
Call Pickup Group allows a line user to answer incoming calls to another line within the Centrex
Plus system by dialing a special code. One or more call pickup groups may be established.
6.
Call Transfer All Calls allows a line user to transfer any established call to another line inside or
outside the customer group without the assistance of an attendant.
7.
Conference Calling enables a line user to establish voice connection involving the customer and
two other parties. The line user, by switchhook operation is able to place an existing call on hold
and dial the telephone number of a third-party, affecting a three-way call.
8.
Hunting permits the routing of calls to an idle line in a prearranged group when the called line is
busy.
9.
Touch Tone provides for the origination of calls by means of instruments equipped for tone-type
address signaling over special central office facilities.
Issued: July 6, 2006
Effective: August 5, 2006
Theresa L. O’Brien
Vice President Regulatory-RI
PUC RI No. 15
Centrex Services
Part H Section 5
Page 12
Second Revision
Canceling First Revision
Verizon New England Inc.
5.
5.2
Digital Centrex Services
Nynex Digital Centrex Plus (Centrex Plus) Service
5.2.1
D.
Description
(Continued)
c.
SMDR records are provided to the customer via one of the following two methods (1) Dial-up
access where the customer dials into a centralized location to retrieve the call records when
desired. Call records are stored for a maximum of 10 days. (2) Internet access where the call
records are sent to the customer via the internet.
d.
SMDR is available only where facilities permit and from capable Central Office switches only.
e.
SMDR is not represented to be a provision of billing detail.
f.
Local call records are provided only where available.
g.
Customer must designate all station lines in a customer group and/or facility groups on which
SMDR is to be provided. SMDR must be provided on a minimum of two lines.
h.
Modems, collection devices, computer equipment and software are not provided as part of
this service and are the responsibility of the customer.
22.
Trunk Answer Any Line permits any line user within a group to dial a code and be connected to
an incoming call to the listed directory number of the system.
23.
Uniform Call Distribution— A form of line hunting which provides for an even distribution of
incoming calls among available members of a hunt group. This feature may be arranged with
queuing and delay announcement from suitably equipped central offices.
24.
Proprietary Telephone Set Programmable Features — Where suitable facilities exist, Centrex
Plus customers may subscribe to features that work with customer-provided proprietary telephone
set feature keys. Proprietary telephone sets must be purchased by the customer separately from
their Centrex Plus service. The keys on the proprietary sets can be programmed as feature keys
or secondary directory numbers (virtual numbers).
Feature Keys — The Telephone Company will provide features that are available on
proprietary telephone sets feature keys. These include:
Automatic Dial: Allows a proprietary set user to call a frequently dialed number by pressing
the assigned feature key.
Automatic Line: May be assigned to individual appearances on a proprietary set, including
the primary number. When an off-hook is reported, a connection is automatically established
to a predetermined location.
Calling Name Display: Provides for the display of the name of the person calling. This feature
is offered for intragroup (intercom) calls only.
Display Called Number: Provides user with the called number display during the
origination, termination, programming and feature activation operations.
a.
(N)
Display Calling Number: When an incoming call is received, this feature provides the station
user with display of the calling number.
Key Short Hunt: Allows for the primary and secondary numbers to be programmed into a
hunt group specific to the proprietary set.
Multiple Appearance Directory Number (MADN): Allows a Centrex Plus number to be
assigned to more than one proprietary set.
Issued: July 6, 2006
Effective: August 5, 2006
Theresa L. O’Brien
Vice President Regulatory-RI
(N)
PUC RI No. 15
Centrex Services
Part H Section 5
Page 12.1
Second Revision
Canceling First Revision
Verizon New England Inc.
5.
5.2
5.2.1
D.
b.
5.2.2
A.
1.
a.
B.
C.
Digital Centrex Services
Nynex Digital Centrex Plus (Centrex Plus) Service
Description
(Continued)
On-Hook Dialing: An intrinsic feature of the set, it allows the user to originate calls without
lifting the handset.
Time and Date Display: Provides the current time and date on a station display.
Virtual Number (also known as Secondary Number) is a software number that has the
characteristics of a basic exchange access line but without a separate circuit. It is an
additional directory number assigned to a proprietary set.
D.
E.
1.
2.
3.
(N)
Application of Rates and Charges
Exchange Usage charges are subject to Telephone Company initiated change.
Measured Service— All local messages are provided at the appropriate local usage charges for
measured business main telephone exchange service.
Local usage rates apply to intrasystem calls for Centrex Plus systems with Assume Dial 9.
(T)
Exchange Access— Included in the monthly rates for main station lines are amounts that are
attributable to exchange access.
Service Establishment Charges are one time charges that are applicable for the initial
installation of Centrex Plus and for subsequent additions or changes and are payable with the first
bill following installation.
(D)
(D)
1.
2.
(N)
Service Establishment charges do not apply for the initial installation or subsequent additions or
changes of Centrex Plus lines and Centrex Plus with Assume Dial 9 when installed under a term
commitment.
Premises Work and Jack Charges apply as appropriate.
Extension of Main Station Lines
Channel charges do not apply to serve main station lines within the same exchange as the
principal premises when the same central office is involved. When a different central office in a
multi-central office exchange is involved, in addition to appropriate main station lines charges, an
intraexchange interoffice channel charge (comprised of a monthly rate and S&E charge) applies.
This charge is subject to Telephone Company initiated change.
To serve locations not within the same exchange as the principal premises, in addition to the
appropriate main station line charges, rate and charges also apply for the interexchange portion of
Private Line Type 2001A channels, and for Centrex terminals. The Centrex terminal charge is
comprised of a monthly rate and S&E charge, both of which are subject to company initiated
change.
Where extensions of main station lines are located at a premises other than where the main
station lines are located, but within the same exchange and serving central office area, or where
extensions of main station lines are located in a different building at the same premises. An NRC
and a monthly rate applies for each arrangement. In addition premises work charges apply as
appropriate.
Issued: July 6, 2006
Effective: August 5, 2006
Theresa L. O’Brien
Vice President Regulatory-RI
(N)
(T)
PUC RI No. 15
Centrex Services
Part H Section 5
Page 13
Fourth Revision
Canceling Third Revision
Verizon New England Inc.
5.
5.2
Digital Centrex Services
Nynex Digital Centrex Plus (Centrex Plus) Service
5.2.2
E.
Application of Rates and Charges
(Continued)
4.
For locations in the same exchange but involving a different central office, intraexchange interoffice
Intellipath channel rates and charges apply in addition to charges for outside plant facilities for
initial main station lines.
5.
For locations in a different exchange, rates and charges for the interexchange portion of Private
Line Type 2001A channels and Centrex channel terminals apply in addition to those charges for
outside plant facilities for an initial main station line.
Standard Features may be activated at the time each line is installed or may be added or
changed subsequently. When standard features are activated or changed by the Telephone
Company at the customer's request subsequent to installation of the line, the standard features
subsequent change charge for Centrex Plus is applicable.
Optional Features— NRCs apply on a per feature line basis. Service charges also apply for the
activation of the optional feature(s).
F.
G.
1.
The additional optional features busy verification by attendant of trunks or lines, loudspeaker
paging, and selected customer control of facilities per facility group to which access is denied,
require a Private Line Type 1001 channel between the serving central office and the customers
premises.
2.
SMDR rates are in addition to the rates and charges for the associated digital Centrex
service, and for other associated services.
3.
Service and equipment charges apply only to system changes and do not apply to Optional
Features changes.
Tie Lines may be furnished as required. Rates and charges for Private Line Type 2001B channels
apply for intraexchange or interexchange channels. For interexchange tie line channels, charges
for Centrex terminals apply. Centrex terminals are in lieu of local channels when tie lines terminate
only in the Centrex switching equipment. Tie line termination rates and charges also apply.
H.
I.
Conversion Charges
1.
Conversion to Centrex Plus - Any existing Centrex system served by a digital central office may
convert to Centrex Plus service provided that suitable and sufficient digital central office facilities
are available in the same serving central office. Premises work charges and jack charges apply, if
appropriate, at the time of conversion. The initial installation per line charge for Centrex Plus also
applies unless installed under a term commitment. Existing Centrex customers converting to
Centrex Plus are not subject to termination charges as long as the number of Centrex Plus lines
are equal to or greater than the number of lines under their current Centrex term commitment.
The duration of the new term commitment must be as specified under the available payment
options for Centrex Plus and must be equal to or greater in length than the time remaining in the
existing term commitment.
Issued: July 6, 2006
Effective: August 5, 2006
Theresa L. O’Brien
Vice President Regulatory-RI
(D)
PUC RI No. 15
Centrex Services
Part H Section 5
Page 14
Third Revision
Canceling Second Revision
Verizon New England Inc.
5.
5.2
Digital Centrex Services
Nynex Digital Centrex Plus (Centrex Plus) Service
5.2.3
Payment Plan
A.
1.
2.
3.
B.
1.
2.
C.
1.
D.
1.
2.
Centrex Plus is offered under the following payment plans.
Centrex Plus service with the Assume Dial 9 is available under a month-to-month and a 3-year
term commitment.
Centrex Plus service with the dial 9 functionality is offered under a one-, three-, five-, seven-, or
ten-year service term commitment.
Under the term plans for Centrex Plus with Assume Dial 9 and Centrex Plus (dial 9) the line
charges are not subject to Telephone Company initiated change other than as specified in Section
5.2.3A. However, such charges are under the jurisdiction of the PUC and are subject to change
upon order of the PUC.
The application of charges for customers subscribing to Centrex Plus is as follows:
Service and Equipment charges are applicable as described in 5.2.2.C.
Monthly rates apply.
Centrex Plus lines comprise central office and outside plant facilities for which one schedule of
charge is applicable. The monthly charges are subject to an annual increase equal to the
change in the Consumer Price Index for the previous year.
Centrex Plus line (initial or growth) monthly rates include amounts that are attributable to exchange
access.
Discontinuance of Service — If a customer terminates the service in whole or in part prior to
the completion of the customer's chosen term commitment, the customer will pay an early
termination charge calculated as follows:
Centrex Plus with Assume Dial 9 — The customer will be billed termination charges which
are calculated based on the difference between the 3-year rate and the month-to-month rate,
for the number of months the Centrex Plus with Assume Dial 9 was actually in service.
Centrex Plus with the dial 9 functionality — The customer will be billed termination
charges which are calculated based on the difference between the rate for the term elected
and the rate that applies to the term period completed for the number of months the Centrex
Plus was actually in service.
For example: If a customer commits to a five year term commitment and terminates
at the end of year two, the termination liability would equal the
difference between the one year rate (term completed) and the five
year rate for those months that the customer has had the Centrex Plus
system in service.
Issued: July 6, 2006
Effective: August 5, 2006
Theresa L. O’Brien
Vice President Regulatory-RI
(T)(N)
(T)
(C)
(C)
PUC RI No. 15
Rates and Charges
Part M Section 8
Page 54
Second Revision
Canceling First Revision
Verizon New England Inc.
8.
8.5
Centrex Service
Digital Centrex Services
8.5.1
Intellipath Digital Centrex Service
ID
Service Category
Optional Features
Extension of Main
Station Lines
Rate Element
USOC
Uniform Call Distribution – S&E – Per
main station line equipped
2.55
A6V
Uniform Call Distribution – Monthly – Per
main station line equipped
2.50
A6V
Uniform Call Distribution – Delay
Announcement - S&E – Per arrangement
50.00
A8GCE
Uniform Call Distribution – Delay
Announcement – Monthly – Per
arrangement
12.50
A8GCE
Station Message Detail Recording –
S&E – Dial-up Access – Per Centrex
system equipped (2-200 lines) - NRC
300.00
Station Message Detail Recording –
Monthly – Dial-up Access – Per Centrex
system equipped (2-200 lines)
200.00
Station Message Detail Recording –
S&E – Internet Access – Per Centrex
system equipped (2-200 lines) – NRC
300.00
Station Message Detail Recording –
Monthly – Internet Access – Per Centrex
system equipped (2-200 lines)
200.00
Proprietary Telephone Set Features –
Feature Keys or Virtual Numbers –
NRC – Per Line
20.00
Proprietary Telephone Set Features –
Feature Keys – Monthly – Per Line
3.00
Proprietary Telephone Set Features–
Virtual Number – Monthly – Per
Number
2.00
(N)
(N)
Intraexchange, Interoffice Channel –
S&E – Each
250.00
1LV5P
Intraexchange, Interoffice Channel –
Monthly – Each
30.00
1LV5P
125.00
1LV4T
Centrex Channel Terminals – S&E – Per
exchange – Per channel furnished
Issued: July 6, 2006
Effective: August 5, 2006
Rate
Theresa L. O’Brien
Vice President Regulatory-RI
PUC RI No. 15
Rates and Charges
Part M Section 8
Page 55
Third Revision
Canceling Second Revision
Verizon New England Inc.
8.
8.5
Centrex Service
Digital Centrex Services
8.5.2
Nynex Digital Centrex Plus (Centrex Plus ) Service
ID
Service Category
Extension of Main
Station Lines
Service
Establishment
Lines – Assume Dial
9 – no access code
dialing
Lines – with dial 9
functionality
Issued: July 6, 2006
Effective: August 5, 2006
Rate Element
Centrex Channel Terminals – Monthly –
Per exchange – Per channel furnished
Rate
USOC
(X)
12.00
Where Extension of Main Station Lines
are Located at a Premises Other Than
Where the Main Station Line is Located,
but Within Same Exchange and Central
Office Area, or Where Extensions are
Located in Different Building at the Same
Premises and Served by OSP
Connected via the Central Office – NRC
– Per arrangement
System Initial Installation – Per line
Subsequent Additions of Lines or
Changes of Class of Service on a Line –
NRC – Per line
Selected Customer Control of Facilities –
Common Equipment – One time charge
– Per system
Station Message Detail Recording
(SMDR) – Tie Line – One time charge –
Per tie line
SMDR – Other Common Carrier Access
Line
SMDR – Foreign Exchange Line
Initial or Growth – month-to-month –
Monthly – Each line
Initial or Growth – 36 months –
Monthly – Each line
Amount Attributable to Exchange Access
– month-to-month – Monthly – Each line
Amount Attributable to Exchange Access
– 36 months – Monthly – Each line
Initial or Growth – 12 Months – Monthly –
Each line
Initial or Growth – 36 Months – Monthly –
Each line
Initial or Growth – 60 Months – Monthly –
Each line
Initial or Growth – 84-Months – Monthly –
Each line
Initial or Growth – 120 Months – Monthly
– Each line
1LV4T
50.00
50.00
(X)
75.00
670.50
SFY
1,749.15
CMT
1,749.15
1,749.15
CMZ
CMQ
27.00
(T)
(T)
(N)
21.00
27.00
21.00
22.00
18.00
14.00
12.50
12.25
Theresa L. O’Brien
Vice President Regulatory– RI
(N)
(T)
(T)
PUC RI No. 15
Rates and Charges
Part M Section 8
Page 56
First Revision
Canceling Original
Verizon New England Inc.
8.
8.5
Centrex
Digital Centrex Services
8.5.2
NYNEX Digital Centrex Plus (Centrex Plus) Service
ID
Service Category
Lines – with dial 9
functionality
Extension of Main
Station Lines
Rate Element
Rate
Amount Attributable to Exchange Access
– 12 Months – Monthly – Each line
8.80
Amount Attributable to Exchange Access
– 36 Months – Monthly – Each line
7.20
Amount Attributable to Exchange Access
– 60 Months – Monthly – Each line
5.60
Amount Attributable to Exchange Access
– 84 Months – Monthly – Each line
5.00
Amount Attributable to Exchange Access
– 120 Months – Monthly – Each line
4.90
Standard Features
Optional Features
Issued: July 6, 2006
Effective: August 5, 2006
(T)(X)
(T)
(X)
Intraexchange, Interoffice Channel –
Different central office in multi-central
office exchange – S&E - Each
250.00
1LV5P
Intraexchange, Interoffice Channel –
Different central office in multi-central
office exchange – Monthly - Each
25.00
1LV5P
Where Extensions are Located at
Another Premises Than Main Station
Lines but Within Same Exchange and
Serving Central Office – Or where
extensions are located in different
buildings at same premises - NRC
50.00
Main Station Lines – Where extensions
are located at another premises than
main station lines but within same
exchange and serving central office – Or
where extensions are located in different
buildings at same premises - Monthly
Channel Terminals
USOC
2.25
S&E – Per exchange – Per channel
furnished
Monthly – Per exchange – Per channel
furnished
Subsequent Additions or Changes – One
time charge – Per line
Attendant Call Thru Test On Tie Trunks –
S&E – Per system
Attendant Call Thru Test On Tie Trunks –
Monthly – Per system
Attendant Camp-On – S&E – Per
console
125.00
1LV4T
10.00
1LV4T
15.00
128.25
TET
11.65
TET
128.25
C58
Theresa L. O’Brien
Vice President Regulatory-RI
PUC RI No. 15
Rates and Charges
Part M Section 8
Page 63
Second Revision
Canceling First Revision
Verizon New England Inc.
8.
8.5
Centrex Service
Digital Centrex Services
8.5.2
NYNEX Digital Centrex Plus (Centrex Plus) Service
ID
Service Category
Optional Features
Rate Element
Uniform Call Distribution – Monthly - Per
main station line equipped
Issued: July 6, 2006
Effective: August 5, 2006
USOC
2.50
A6V
Uniform Call Distribution – Delay
Announcement – S&E – Per
arrangement
50.00
A8GCE
Uniform Call Distribution – Delay
Announcement – Monthly – Per
arrangement
12.50
A8GCE
Station Message Detail Recording –
S&E – Dial-up Access – Per Centrex
system equipped (2-200 lines) - NRC
300.00
Station Message Detail Recording –
Monthly – Dial-up Access – Per Centrex
system equipped (2-200 lines)
200.00
Station Message Detail Recording –
S&E – Internet Access – Per Centrex
system equipped (2-200 lines) - NRC
300.00
Station Message Detail Recording –
Monthly – Internet Access – Per Centrex
system equipped (2-200 lines)
200.00
Proprietary Telephone Set Features –
Feature Keys or Virtual Numbers –
NRC – Per Line
Transfer of Service
Rate
(N)
20.00
Proprietary Telephone Set Features –
Feature Keys – Monthly – Per Line
3.00
Proprietary Telephone Set Features–
Virtual Number – Monthly – Per
Number
2.00
Assignment of contractual Charges to
Another Customer at the Same Location
- NRC
100.00
Theresa L. O’Brien
Vice President Regulatory-RI
(N)
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