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TrafficPTZ Ultimo
Firmware version 2.1
Full HD PTZ IP camera
Note: To ensure proper operation, please read this manual thoroughly before using the product and retain the information for future reference.
Copyright © 2017 Siqura B.V.
All rights reserved.
TrafficPTZ Ultimo 2.1
User Manual v4 (162504-4)
AIT55
Nothing from this publication may be copied, translated, reproduced, and/or published by means of printing, photocopying, or by any other means without the prior written permission of Siqura.
Siqura reserves the right to modify specifications stated in this manual.
Brand names
Any brand names mentioned in this manual are registered trademarks of their respective owners.
Liability
Siqura accepts no liability for claims from third parties arising from improper use other than that stated in this manual.
Although considerable care has been taken to ensure a correct and suitably comprehensive description of all relevant product components, this manual may nonetheless contain errors and inaccuracies. We invite you to offer your suggestions and comments by email via [email protected]. Your feedback will help us to further improve our documentation.
How to contact us
If you have any comments or queries concerning any aspect related to the product, do not hesitate to contact:
Siqura B.V.
Zuidelijk Halfrond 4
2801 DD Gouda
The Netherlands
General : +31 182 592 333
Fax : +31 182 592 123
E-mail : [email protected]
WWW : http://www.tkhsecurity.com
2
Contents
Get access via web browser ..................................................................
Get access via Device Manager ..............................................................
Get access via UPnP .............................................................................
Log on to the unit ................................................................................
Management .......................................................................................
Image Settings ....................................................................................
Exposure ........................................................................................
Focus .............................................................................................
White Balance .................................................................................
Day/Night .......................................................................................
Appearance .....................................................................................
Enhancement ..................................................................................
Overlay management .......................................................................
Font management ............................................................................
Image management .........................................................................
Streaming Profiles ...............................................................................
Management .......................................................................................
Connection Monitor ..............................................................................
Servers ..........................................................................................
Camera-# .......................................................................................
Management .......................................................................................
Network .........................................................................................
Services .........................................................................................
Date & Time ........................................................................................
User Management ................................................................................
3
Contents
Tampering ..........................................................................................
Quality Monitor ....................................................................................
Direct Streaming .................................................................................
Date & Time issues ..............................................................................
Logon issues .......................................................................................
Network issues ....................................................................................
Upgrade issues ....................................................................................
Webpage issues ...................................................................................
Acknowledgements ...................................................................................
4
1 About this manual
What's in this manual
This is version 4 of the user assistance for the TrafficPTZ Ultimo. It is made up of the Help topics that you can open from the web interface of the unit. The topics describe:
● How to get access to the unit
● How to communicate with the unit
● How to operate the unit
● How to configure the settings of the unit
Where to find more information
You can find the manuals, the datasheet, the EU Declaration of Conformity and firmware updates for your product at www.tkhsecurity.com/support-files. Make sure that you have the latest version of this manual.
Who this manual is for
These instructions are for all professionals who will configure and operate this product.
What you need to know
You will have a better understanding of how this product works if you are familiar with:
● Camera technologies
● CCTV systems and components
● Ethernet network technologies and Internet Protocol (IP)
● Windows environments
● Video, audio, data, and contact closure transmissions
● Video compression methods
Why specifications may change
At TKH Security, we are committed to delivering high-quality products and services. The information given in this manual was current when published. As we continuously seek to improve our products and user experience, all features and specifications are subject to change without notice.
We like to hear from you!
Customer satisfaction is our first priority. We welcome and value your opinion about our products and services. Should you detect errors or inaccuracies in this manual, we would be grateful if you would inform us. We invite you to offer your suggestions and comments via [email protected]. Your feedback helps us to further improve our documentation.
Acknowledgement
This product uses the open-source Free Type font-rendering library. The Open Source
Libraries and Licenses document, available at www.tkhsecurity.com/support-files, gives a complete overview of open source libraries used by TKH Security video encoders and IP cameras.
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2
2.1
Overview
In This Chapter
Features
TrafficPTZ Ultimo
● 1/2.8’’ Exmor CMOS sensor
● Full HD (2.38 MP) resolution
● H.264/MJPEG compression
● 30x Optical zoom
● Temperature-hardened
● Day/Night with IR-cut filter
● Variable speeds 0.02-100°/s pan, 0.02-40°/s tilt
● Horizontal continuous rotation, vertical -90° / +40°
● Wind load ≤160 km/h operational, ≤200 km/h stationary
● Compliant to ONVIF Profile S, NTCIP 1205, NEMA TS2
● Wiper standard, washer options
6
Overview
2.2
Description
The TrafficPTZ Ultimo is a high-precision full-featured network PTZ camera providing highquality, high-definition images. The tightly integrated 30x optical zoom, autofocus lens makes for the easiest installation and remote adjustment.
Construction
The accurate top-mount construction ensures vision beyond the horizon and continuous rotation on the horizontal axis, thereby combining high speed and absolute tracking accuracy, both in manual and in patrol mode. The TrafficPTZ Ultimo is temperature-hardened for demanding applications in cold or hot environments.
Multistream high definition
The TrafficPTZ Ultimo cameras have multiple stream capability for simultaneous streaming of one or more H.264 streams, combined with MJPEG. Two independent H.264/MJPEG encoders can generate full-HD 1080p video streams at full frame rate. Optionally, a third encoder can be configured for MPEG-4 or MPEG-2, to guarantee backwards compatibility with many legacy control systems Multiple combinations of resolution and frame rate can be configured to satisfy different live viewing and recording scenarios.
Open standards
The careful assembly and compliance to open standards of the TrafficPTZ Ultimo ensure that the camera integrates with the most common VMSes out of the box. Being ONVIF Profile S compliant, the camera is supported even if your software does not have a dedicated driver. If you wish to incorporate the camera’s special features in your dedicated client software, TKH
Security's SPI offers an easy HTTP API for guaranteed interoperability. This makes these cameras outstanding candidates for projects which require customisation.
Day/Night, backlight compensation, and wide dynamic range
The TrafficPTZ Ultimo provides automatic day/night functionality for use in low light situations.
Backlight compensation enhances image visibility in difficult lighting situations. This ensures quality pictures at all times. Wide dynamic range solves the problem of overlit images by taking the better of two pictures with different light references.
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3
3.1
3.2
Get access to the unit
From a standard browser on your PC, you can connect to the web interface of the unit. Use the webpages to view live video over the network, remotely operate the PTZ functions, and configure the settings of the unit. This chapter explains how to open the web interface in your browser.
In This Chapter
Get access via web browser
Connect to the unit from your web browser
1
2
3
Open your web browser.
Type the IP address of the unit in the address bar.
The factory-set IP address of the unit is in the 10.x.x.x range.
Press ENTER.
The Live Stream page is opened.
- or -
Get access via Device Manager
Device Manager is a Windows-based software tool that you can use to manage and configure our cameras and video encoders. The tool automatically locates these devices on the network and offers you an intuitive interface to set and manage network settings, configure devices, show device status, and perform firmware upgrade.
2
3
Install Device Manager
1 Download the latest version of Device Manager at www.tkhsecurity.com/support-files.
Note that Device Manager is 64-bit as of version 1.8.x.
Double-click the setup file.
Follow the installation steps to install the software.
Connect to the unit via Device Manager
1
2
Start Device Manager
The network is scanned.
Detected devices appear in the List View pane.
If multiple network adapters exist, select the appropriate adapter to scan the network that you wish to connect to.
8
Get access to the unit
3
4
5
6
To perform a manual search, click the Rescan button.
Use the tabs in the Tree View pane to define the scope of your search.
Click the column headings in the List View pane to sort devices by type, IP address, or name.
To connect to the webpages of the unit, double-click its entry in the device list,
The Live Stream page is opened.
- or -
3.3
Get access via UPnP
Universal Plug and Play (UPnP) support is enabled by default on the unit. With the UPnP service enabled in Windows, you can get access to the unit from Windows Explorer.
Connect to the unit via UPnP
1
2
In Windows Explorer, open the Network folder.
Detected devices in the same subnet as the computer are displayed, including codecs and cameras with UPnP support.
Double-click the unit that you want to connect to.
The Live Stream page is opened.
- or -
3.4
Log on to the unit
By default, users can freely open the web interface of the camera. They are not required to log on.
User authentication
If user accounts have been created and user authentication is activated, you encounter an authentication box when you connect. You are prompted to supply your user name and password. Only users with a valid account can log on.
2
3
Log on to the unit
1 In User Name, type your user name.
User name and password are case sensitive.
In Password, type your password.
Click Log In.
9
4 Use the web interface
The built-in web interface makes it easy to operate and configure the unit over the network.
Home page
The Live Stream page is the home page of the unit. It is displayed when the web interface is opened.
Menu
Use the vertical menu on the left to navigate the webpages of the unit. Clicking a menu entry opens a page or a submenu.
Nice to know
To find a specific webpage quickly, type its name in the search-as-you-type box above the menu.
Layout
Webpages have a single-page layout or content is organised across multiple tabs. A tab contains related commands and settings. The title of the active tab is highlighted and underlined.
Camera previews
Pages such as Live Stream, Image Settings, Overlays, and Tampering include a camera preview. You use it to view live video or determine the effect of your settings when you make changes.
Revert button
The Revert button appears when you adjust specific settings. It lets you undo your changes.
The button is available until you leave the webpage.
Restore the setting to its original state (at the time of opening the webpage).
10
5 Live Stream
The Live Stream page is the home page of the camera. This is where you can:
● View and record live video
● Take snapshots
● Turn on the washer and wiper
● Pan and tilt the camera
● Adjust the zoom, focus and iris
Page layout
The Live Stream page is taken up entirely by the camera preview. The toolbar in the upperright corner has buttons for various functions (described below). PTZ controls are located in the lower-left corner.
Overlays
The toolbar and the PTZ controls are shown as overlays on top of the video. The PTZ controls
can be hidden (see below). It is possible to create your own overlays. On the Overlays page
(see "Overlays" on page 21), you can add up to three text bars and an image, such as a
logo.
Toolbar
The toolbar contains the following buttons.
Hide PTZ controls Show PTZ controls
Wiper on Wiper off
Wash
Take snapshot
Start recording Stop recording
Full-screen Close full-screen
Hide the PTZ controls
The PTZ controls are visible when the Live Stream page is opened. You may prefer to hide them.
1 Click Hide PTZ controls.
Video streaming is paused and the PTZ controls are no longer visible.
2 (Optional) To resume video streaming, click Play (or click anywhere in the image).
The controls can be displayed again by clicking Show PTZ controls.
Use the wiper
Clicking Wiper on activates the wiper function on the camera. The wiper remains active until you click Wiper off or until the time-out period (default: 5 s) expires.
11
Live Stream
Use the washer
Clicking Wash starts a washer sequence. The camera temporarily moves to the position required for the washer function and then returns to its previous position.
Take a snapshot
It is possible to take a snapshot of the video in the camera preview.
● Click Take snapshot.
The picture is saved in JPG format to your Downloads folder.
The file name includes the camera name and date/time information.
Record a live stream
A video stream shown in the camera view can be recorded and downloaded to your PC.
1 Click Start recording.
2
The button flashes red to show you started a recording.
To stop the recording, click Stop recording.
Your browser can now download the recording.
The file name of the AVI format file includes date and time information.
Enter full-screen mode
For better observation, you may want to enter full-screen mode.
● Click Full-screen.
The camera preview fills the entire screen.
Clicking Close full-screen or pressing [Esc] on your keyboard takes you back to standard mode.
Pan/tilt the camera
1
2
If the PTZ controls are hidden, click Show PTZ controls.
To pan/tilt the camera, drag your mouse pointer across the preview in the direction you need.
It is also possible to move the camera by clicking in the preview.
Nice to know
In case of a power failure, the unit automatically resumes its prior position when it is powered on again.
Adjust zoom, focus, and iris
To zoom the camera or adjust the focus and iris, use the sliders in the lower-left corner of the preview. Drag the slider to the left or right and watch the preview until you achieve the desired effect.
Create a PTZ preset
Camera positions can be stored as PTZ presets.
1 Pan, tilt and zoom the camera as needed.
2 Click Store current position as preset (the Favourites button next to the PTZ preset list).
3
The preset is added to the list with a number to identify it.
Type a descriptive name in the Preset text box.
You can also (re)name presets on the PTZ page.
12
Live Stream
Recall a PTZ preset
Camera positions stored as PTZ preset can be recalled.
● In the PTZ preset list, click the required preset.
The camera adopts the recorded position.
Delete a PTZ preset
Camera positions stored as PTZ preset can be deleted when no longer needed.
1 In the PTZ preset list, click the preset you want to delete.
2 Click Delete preset (the Recycle button).
Note that a deleted preset is irretrievably lost! You are therefore asked to confirm the deletion.
You can delete multiple presets in one go on the PTZ page.
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6
6.1
Camera
In This Chapter
Management
Camera Management is where you can give the camera a name, change the aspect ratio, set the video output mode, and turn on mirrored horizontal view, digital zoom, and image stabilisation.
Name
Type a unique, descriptive name in the Name box so that you can easily identify the camera
on the network. The name can be enabled as an overlay (see "Overlays" on page 21) so
that it is visible in the web interface previews and in video streams transmitted by the camera.
Aspect ratio
This setting lets you adjust the proportional relationship between the width and the height of the preview images shown on the TrafficPTZ Ultimo webpages.
Output mode
The camera can stream high-definition video (1080p) at 25 or 30 frames per second (fps).
Note that the mode selected here determines the available frame rates on the Streaming
Profiles page (see "Streaming Profiles" on page 24).
Mirror horizontal
This function flips the image horizontally to create a mirrored effect.
Nice to know
In a control room, this function can be used to make traffic go in the same direction on all monitors, which is less fatiguing for the operators.
Digital zoom makes it possible to zoom further in digitally on the image when the camera has reached the full optical zoom level. The camera enlarges the area at the centre of the image and trims away the edges. The image resolution and image quality are reduced when you use digital zoom.
14
Camera
6.2
Stabilizer
The camera system can provide image stabilisation to compensate for small amounts of camera shake. Available options: Off, On, and Hold. Select Hold if you want to keep the current image steady.
Image Settings
Page layout
The Image Settings page is made up of the camera view and a semi-transparent settings pane which partly covers the camera view. The settings pane can be lowered to bring the camera view to the foreground.
Lower the settings pane
● Click the down arrow at the top of the pane.
Raise the settings pane
● Click the horizontal bar at the bottom of the window.
Camera view
The camera view includes the PTZ controls, as described for the Live Stream page. You can hide them by clicking Hide PTZ controls in the upper-right corner.
Tabs
The image settings are grouped across multiple tabs on the settings pane.
Profiles
Combinations of settings made on the Image Settings page can be saved as profiles, to be used for specific applications.
Create a profile
3
4
1
2
5
6
In the Profile section, click the leftmost button to open the Profile list.
Select the profile you want to use as a basis for the new profile.
On the Image Settings tabs, configure the settings specific for the new profile.
Click New.
In Profile name, type a descriptive name for the profile.
Click Save.
The profile you started with, plus your changes are saved under the new name.
The new profile is added to the user section of the Profile list.
Apply a profile
1
2
In the Profile section, click to open the Profile list.
Click the profile you need.
The camera view is updated and adopts the settings of the selected profile.
Delete a profile
1
2
Important: Note that a profile that you delete cannot be retrieved!
In the Profile section, click Select profile(s) to delete.
In the user section of the Profile list, select the check boxes of the profile(s) to be deleted.
A profile that is currently active does not have a check box.
15
Camera
6.2.1
3
Unlike profiles created by the user, factory profiles cannot be deleted.
Click Delete profile.
Exposure
Exposure is the amount of light received by the image sensor and is determined by how wide you open the lens diaphragm (iris adjustment), by how long you keep the sensor exposed
(shutter speed), and by other exposure parameters. The unit features both automatic and manual exposure adjustment.
Exposure mode
Use this list to select the exposure mode.
● Auto
Shutter speed, iris and gain are controlled automatically based on the ambient light level.
● Shutter priority
The shutter speed takes main control of the exposure. Iris and gain are adjusted automatically.
● Iris priority
The size of the iris opening (aperture) takes main control of the exposure. The shutter time and gain are adjusted automatically. The iris can be set manually: Range: F1.6~F14.
● Bright
The shutter speed keeps its current value. Using the Bright slider, you can set a combination of gain and iris. This gives you a single control to adjust the exposure.
● Manual
Shutter speed, iris and gain can be adjusted independently according to the ambient light level.
Actual shutter
Shows the current shutter time with the selected exposure mode.
Maximum shutter time
Use this list to adjust the maximum shutter time. Shorter shutter times reduce motion blur, but they admit less light to the sensor. This function is available in exposure modes Auto and
Iris priority.
Auto slow shutter
Select Enable to allow shutter times slower than the frame time. With this function enabled, the camera lowers the frame rate of the camera in low-light conditions. This reduces the noise level, but results in fewer frames per second. This function is available in exposure mode
Auto.
Actual iris
Shows the actual aperture size of the lens (iris) with the selected exposure mode.
Actual gain
Shows the current amount of gain with the selected exposure mode.
Maximum auto gain
Use this slider to adjust the maximum gain that can be used by the camera. A higher gain level results in more noise in the image. This function is available in exposure modes Auto,
Shutter priority, and Iris priority.
16
Camera
EV compensation
Use this function to compensate the exposure value (EV).
● Selecting a positive value produces a brighter picture but it may cause overexposure. You can also consider using the Highlight correction function to get more brightness.
● Selecting a selecting a negative value produces a darker picture but it may cause underexposure. You can also consider using the Wide dynamic range function to get more darkness.
This function is available in exposure modes Auto, Shutter priority, and Iris priority.
Wide dynamic range
The wide dynamic range (WDR) function helps the camera provide clear images when there are both very bright and very dark areas simultaneously in the field of view. WDR balances the brightness level of the whole image to provide clear images with details. To prevent the loss of scene details, bright areas are not saturated and dark areas are not too dark. This function is available in exposure mode Auto.
Backlight compensation
Backlight compensation (BLC) brings more detail to the dark areas of an object when a strong light source shining on it from behind makes it too dark to be seen clearly. To prevent the object from appearing as a silhouette, the exposure of the entire image is adjusted to achieve a usable light level for the object in the foreground. This function is available in mode Auto.
Highlight correction
A small but very bright part of the image (for example, headlights of a car or the reflection of the sun in a window) can cause the entire image to become underexposed. Setting the
Highlight correction function to Low, Mid or High compensates for exposure by strong sources of lights to enhance the overall image quality. This makes it possible to easily read the number of vehicles and number plates in an indoor parking area or outdoors at night. This function is available in modes Auto, Shutter priority, and Iris priority.
Manual gain
Use this slider to adjust the gain. Increasing the gain results in a brighter picture but also produces more picture noise. This function is available in exposure mode Manual.
Manual iris
Use this slider to adjust the iris. Increasing this value reduces the amount of light reaching the sensor of the camera, but increases the depth of field of the image. This function is available in exposure modes Manual and Iris priority.
Manual shutter
Use this list to adjust the shutter speed. Decreasing this value causes the camera sensor to pick up less light, but reduces motion blur. This function is available in exposure modes
Manual and Shutter priority.
Manual brightness
Aided by the visual feedback from the camera view, use this slider to adjust the gain and iris values in one go. The Actual gain and Actual iris values are updated as you move the slider. This function is available in exposure mode Bright.
17
Camera
6.2.2
6.2.3
Focus
Auto focus mode
The Auto focus (AF) function provides two modes to automatically adjust the focus position.
● Normal
This is the normal mode for AF operations.
● Interval
Use Auto focus interval mode to set the interval between AF movements. If there are frequent changes in the camera scene you may want to set a longer interval to prevent frequent AF movements. The time intervals for AF movements and for the timing of the stops can be set in one-second increments using the Auto focus move time setting. The default setting for both is set to five seconds.
Auto focus sensitivity
The switching of AF sensitivity can be set.
● Normal
Reaches the highest focus speed quickly. Use this when shooting a subject that moves frequently. Usually, this is the most appropriate mode.
● Low
Improves the stability of the focus. When the lighting level is low, the AF function does not take effect, even though the brightness varies, contributing to a stable image.
White Balance
A camera needs to measure the quality of a light source and create a reference colour temperature in order to calculate all the other colours. The unit for measuring this ratio is in degree Kelvin (K). Users can select one of the White Balance control modes, according to the operating environment. The table below provides the colour temperatures of some light sources as a general reference.
Light source
Cloudy sky
Noon sun and clear sky
Household lighting
75 W Light bulb
Candle flame
Colour temperature in °K
6000 to 8000
6500
2500 to 3000
2820
1200 to 1500
White balance
A variety of white balance modes is available to correct the colour of different types of light.
When you select a mode, the effect of the setting is visible in the camera view and the Actual
white balance blue and Actual white balance red values (unavailable in Manual mode) are also updated.
● Auto
Using colour information from the entire screen, the camera detects a colour temperature range and calculates an optimal white balance. It corrects the colours using the colour temperature radiating from a black subject based on a range of values from 2500 K to
7500 K.
18
Camera
6.2.4
● Auto tracing
The camera continuously adjusts the colour balance to changes in the colour temperature which may occur. Auto tracing is suitable for environments with light sources ranging from
2000 K to 10000 K.
● Auto outdoor
This is an auto white balance mode specifically for outdoor environments. It allows you to capture images with a natural white balance in the morning and evening.
● Auto sodium lamp
The camera automatically compensates for sodium vapour lighting to restore objects to their original colour.
● Auto outdoor sodium lamp
This is an auto white balance mode specifically for outdoor sodium vapour lighting, as used in street lamps, for example.
● Indoor
3200 K Base mode. The camera adjusts the white balance to a colour temperature range suitable for indoor lighting conditions.
● Outdoor
5800 K Base mode. The camera adjusts the white balance to a colour temperature range suitable for outdoor lighting conditions.
● Sodium lamp
This is a fixed white balance mode specifically for sodium vapour lamps.
● Manual
Aided by the visual feedback from the camera view, you can change the white balance value manually by adjusting the White balance blue and White balance red sliders.
White balance blue
Adjusts the white balance blue level. This slider is available in mode Manual.
White balance red
Adjusts the white balance red level. This slider is available in mode Manual.
Adjust white balance
Adjusts and fixes the white balance according to the scene the camera sees at the moment.
This function is best for situations with minimal scene changes and continuous lighting. The function is available in mode Manual.
Day/Night
An infrared (IR) cut-filter can be removed from the image path for increased sensitivity in low-light environments. The ICR can automatically engage depending on the ambient light, allowing the camera to be effective in day/night environments.
IR cut filter
The IR cut filter can be set to Auto, On, and Off.
● Auto
Auto ICR Mode automatically switches the settings needed for attaching or removing the
IR cut filter. With a set level of darkness, the IR cut filter is automatically disabled (ICR
Off), and the infrared sensitivity is increased. With a set level of brightness, the IR cut filter is automatically enabled (ICR On).
● On
19
Camera
6.2.5
6.2.6
The IR cut filter is enabled. Use this mode when there is sufficient light (day mode).
● Off
The IR cut filter is disabled. The camera is more sensitive, especially to infrared light. The image becomes black and white.
IR cut filter threshold
In dark conditions (night time, iris extremely closed or extremely short shutter times), the gain of the camera will increase. Use the IR cut filter threshold slider to determine at which gain level the IR cut filter should be removed to allow more light to reach the camera sensor.
High sensitivity
Increases the maximum gain, which makes it possible to produce a brighter output even in a darker environment.
Appearance
Brightness
Use this function to adjust the brightness level of the video images to your viewing conditions.
Contrast
Use this function to adjust the contrast level of the video images to your viewing conditions.
Sharpness
Use this function to adjust image sharpness to your viewing conditions.
Colour saturation
Use this function to adjust the intensity (purity) of the colours in the video images.
Hue
Use this function to enhance the colours in the video images if they do not look natural.
Enhancement
High resolution
This mode enhances edges and produces images of higher definition.
Noise filter
The NR function can remove noise (both random and non-random) to provide clearer images.
You can control the level of noise reduction with the Noise filter strength slider.
Noise filter strength
Sets the level of noise reduction. The noise reduction effect is applied in levels based on the gain and this setting value determines the limit of the effect. In bright conditions, changing the noise reduction level does not have any effect. This function is available if Noise filter is selected.
20
Camera
6.3
6.3.1
Defog
Enhances low-contrast images - in foggy weather conditions, for example - to make them stand out more clearly. Available levels: Off, Low, Medium, and High.
Highlight mask level
Use this function to mask extremely bright parts of the image with a grey colour.
Picture effect
Includes the following modes.
● None
Does not apply any picture effect.
● Negative art
Reverses negative and positive. Black, white, and colours are reversed.
● Black and white
Produces a black and white (monochrome) image.
Overlays
On the Overlays page, you can overlay text lines and a graphic on the video streamed by the unit. In this way, you can add the camera name, date/time information or measurements to the images. It is also possible to insert a custom text. The image overlay function can be used to display a company logo or other graphic.
Page layout
The Overlays page has three tabs:
● Overlay management
Add and delete text lines or a graphic.
Position the objects over the video image and determine their appearance.
● Font management
Upload and delete fonts.
● Image management
Upload and delete graphics.
Overlay management
Open the text editor
Overlays are created independently of each other.
● Click the text box that you want to edit.
The editor box pops up. It contains the buttons shown below.
21
Camera
Button Name
Text
Functionality
Insert text and set the render mode
Position
Place the text overlay over the video image
Colour
Set font colour, border colour, and transparency
Font
Select font and set font size
Delete overlay
Delete the overlay
Edit a text overlay
3
4
You can create two types of overlay: predefined or custom. A predefined overlay can contain the camera name, date/time information, or measurements.
1 In the Text box, type your custom text.
- or -
Click the button next to the Text box, and then select a predefined entry.
It is possible to reopen the list and click a different entry to append to the selection already in the Text box.
2 In the Render mode list, select Outline or Border as needed.
Your settings are immediately effective. See the preview for visual feedback.
Click Position.
In the Position list, select a preset position.
- or -
Click Free positioning and use the X position and Y position sliders or boxes to freely place the object over the video image. Using the Anchor point setting, you can shift the object relative to the anchor point.
7
8
5
6
(Optional) Use Rotation angle to rotate the text.
Click Colour.
Select the font colour and border colour.
Set the transparency of the text overlay.
9 Click Font.
10 Select the font to be used
11 Enter the font size.
Fonts can be uploaded via the Font management tab (see "Font management" on page 23).
Open the image editor
You can add one image overlay.
● Click the Add image overlay button in the upper-right corner.
The editor box pops up. It contains the buttons shown below.
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Camera
6.3.2
Button Name
Image
Actions
Select a picture for the overlay
Position
Place the overlay picture over the video image
Advanced
Set transparency, scaling, and animation speed
Delete overlay
Delete the overlay
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4
5
6
7
Edit an image overlay
1
2
Click the Image list.
Select the image for the overlay.
Images can be uploaded via the Image Management tab (see "Image management" on page 24).
Click Position.
In the Position list, select one of the preset positions.
- or -
Click Free positioning and use the X position and Y position sliders or boxes to freely place the object over the video image. Using the Anchor point setting, you can shift the object relative to the anchor point.
Click Advanced.
Set the transparency and scaling with the sliders or text boxes.
(Optional) If your overlay is an animated GIF graphic, define its speed in Animation
speed.
Delete an overlay
1
2
On the Overlay management tab, click on the overlay.
In the editor box, click Delete overlay (the Recycle button).
Font management
Fonts for text overlays can be uploaded to the unit. This is done on the Font management tab where you can also delete fonts that are no longer needed.
Upload a font
1
2
3
Click Upload font.
Drag the font file onto the dashed rectangle.
Click Upload.
Delete a font
1
2
3
Click Select font to delete.
In the Font list, select the font to delete.
Click Delete.
23
Camera
6.3.3
6.4
Image management
Images that you want to use for graphical overlays can be uploaded to the unit. This is done on the Image management tab where you can also delete images which are no longer needed.
Upload an image
1
2
3
Click Upload image.
Drag the image file onto the dashed rectangle.
The unit supports .GIF and .JPG files.
Click Upload.
Delete an image
1
2
3
Click Select image to delete.
In the Image list, select the image that you want to delete.
Click Delete.
Streaming Profiles
The unit has multiple-stream capability for simultaneous streaming of one or more H.264
streams, combined with MJPEG. Two independent H.264/MJPEG encoders can generate full-
HD 1080p video streams at full frame rate. Multiple combinations of resolution and frame rate can be configured to satisfy different live viewing and recording scenarios.
Streaming profile types
A straightforward method of configuring the encoding settings for a video stream is to use a
factory-set streaming profile - that is, a predefined combination of settings for a specific application. The unit offers profiles optimised for video storage, PTZ, or high-quality live viewing, for example. If none of the factory profiles meets your requirements you can create and save user-defined streaming profiles.
Use a factory-set profile
A factory-set streaming profile defines the settings that the unit will use for the application indicated by the profile name.
1 At the top of the page, click Stream 1 or Stream 2 to select the stream to assign the streaming profile to.
2
3
In the Profile list (below the Stream tabs), select the factory profile which is appropriate for (or comes closest to) the intended purpose.
Repeat steps 1 and 2 for the other stream, if necessary.
Factory profile settings
When you select a factory profile, the video stream will be encoded with the settings shown below the profile list. For several of these settings, the actual value is shown to the right of the defined value.
Create a custom profile
If the supplied factory-set profiles do not meet your requirements you can create a custom streaming profile.
1 At the top of the page, click Stream 1 or Stream 2, to select the stream to assign the streaming profile to.
2 In the Profile list, select the factory profile to be used as a basis for your custom profile.
24
Camera
3
4
Adapt the profile settings to your requirements.
The custom profile is added to the Profile list (User section) as: Factory profile-Copyyymmdd.
To rename the profile, type a descriptive name into the Name box.
Delete a custom profile
2
3
Custom streaming profiles can be deleted (unlike factory-set profiles).
1 In the Profile list, select the profile to be deleted.
Click Delete.
In the information bar, click Yes, delete to confirm this action.
Name
Indicates the currently selected streaming profile. You can name and rename custom streaming profiles. The names of the factory-set profiles cannot be changed.
Encoder type
Depending on the application, select the video encoding method that is to be used to compress the video signal.
Frame rate
Here you can set the number of video frames per second for the video transmission. Range:
1-25 fps (PAL); 1-30 fps (NTSC).
GOP size
Determines the distance in frames between two I-frames.
Maximum bit rate
Here you can set the maximum bit rate allowed for the video transmission. You can use this setting to control the network load. The actual bit rate is shown to the right of the text box.
This value is dynamically updated with the current bit rate to provide feedback on the bit rate that is used on average with the current Maximum quality setting.
Maximise long term bit rate
The default setting is not very suited for recording and storage, the total amount of data needed is unpredictable. This mode defines the average bit rate for a period of time. This mode corresponds with a type of Constant Bit Rate.
Select Enable to display and activate the Maximum long term bit rate parameter. Clear the check box to deactivate and hide that parameter.
Maximum quality
Generally speaking: the higher the Maximum quality setting, the lower the compression ratio and the more bits are consumed. This means a trade-off has to be found between the desired quality level and available bandwidth. When configuring these settings it is good to keep the following in mind.
● If the configured Maximum quality cannot be achieved with the currently set Maximum bit rate, the actual quality will be lower. The actual quality percentage is shown real-time to the right of the configured Maximum quality.
● The actual quality level will never exceed the configured Maximum quality, even if the
Maximum bit rate should allow it.
Resolution
Indicates the number of pixels that can be displayed in each dimension (width x height).
25
Camera
6.5
Traffic shaping
Traffic shaping sets the maximum network bit rate per encoder. Traffic shaping spreads network traffic bursts which helps the network infrastructure handle the traffic. In its turn, however, traffic shaping increases the latency.
● With traffic shaping set to Off, the stream is transmitted with minimum latency but with bursty network traffic.
● With traffic shaping set to High, the network traffic is evenly spread out in time, but the latency will increase.
PTZ
The PTZ page is where you enable/disable PTZ control and manage the presets you created on the Live Stream page. Presets can be renamed or deleted here. You can also add reserved presets.
PTZ control
On the Camera-# tab, select/clear the Enable check box to enable/disable PTZ operation from your web browser.
Rename a preset
1
2
A presets is automatically saved as "PTZ preset #" followed by the preset number. You may want to give it a more descriptive name to make it more easily identifiable.
In the Preset name column, click the current name.
Type the new name.
The preset can now be found under the new name in the Preset list on the Live Stream page.
Add a reserved preset
4
5
2
3
Specific functions, such as a wiper/washer system (if supported), can be activated by working with reserved presets.
1 Click Add Reserved Preset.
A new row is added to the preset table.
Click the appropriate cell under Preset number.
Type the number that will activate the function.
Click the corresponding cell under Preset name.
Type a descriptive name.
The new preset is added to the preset list on the Live Stream page.
Delete PTZ presets
Note that it is not possible to undo the deletion of a preset!
1 Click to select the check box(es) of the preset(s) you wish to delete.
2 Click Delete preset.
You are asked to confirm the deletion.
26
7
7.1
7.2
Event
On the Event pages, you can define how the unit is to handle incoming events.
In This Chapter
Management
On the Event Management page, you can link actions to specific events. Once the event occurs, it triggers the selected action automatically.
Add an event
3
4
5
1
2
The Event Management page is blank when you open it for the first time. You can add events by selecting a trigger and linking an action to it.
Click Add event.
In the Trigger column, click Select trigger.
In the Trigger list, select the event that will set off the trigger action.
In the Action column, click the corresponding cell.
In the Action list, select the action to be taken when the event occurs.
The event is effective as soon as you have defined the trigger and the action.
Note: Make sure that the FTP server settings are configured correctly when you select "FTP image ..." as a trigger action.
Delete an event
1
2
Select the check box of the event you wish to delete.
Click Delete event.
Connection Monitor
The Connection Monitor function can monitor the network connection between the unit and a target host on the network. The unit pings the remote machine - that is, sends data packets to it, at intervals of 15 seconds to determine if the remote machine is accessible and responding.
Edge recording
To prevent loss of video when the connection to a central network video recorder or VMS system is lost, recorded video clips can be stored on the microSD card inside the edge device.
From the Edge Recording page, the clips can then be downloaded for further processing.
27
Event
7.3
Steps
Setting up the unit to record video to the SD card when a ping request times out without a response involves the following steps:
● On the Recording page, check the SD card status.
● On the Event Management page, add a "Connection # lost" trigger and link a "Start recording of Camera #" action.
● On the Connection Monitor page, set up and enable the Connection Monitor to monitor the connection to the VMS/NVR.
Set up the connection monitor
1
2
In IP address, type the IP address of the remote machine that is to be pinged.
Click Enable to activate the monitor.
The connectivity status is given as "Connection present" or "Connection lost".
"Connection present" indicates that the remote machine responds to the ping requests.
"Connection lost" indicates a network failure.
Connection loss
Detection of a connection loss to a device at a monitored IP address triggers the following:
● Edge recording starts at the first lost ping.
Important: Recording does not start if the device at the specified IP address has not been detected previously. In other words, recording is only possible for devices which have acknowledged their presence on the network at least once by responding to ping messages. This is to prevent unintended recording to the microSD card.
● The connection loss is reported in the Connection Monitor page: "Connection lost".
● The associated video clip appears in the Available clips section on the Edge Recording page with clip status shown as 'Recording'.
● Edge recording continues until the device becomes responsive to ping messages again that is, on the next received ping.
Digital I/O
Each of the I/O pins on the unit can function as a digital input or a digital output, but not simultaneously.
Set the pin mode
On the Digital I/O page, you can set the mode for each pin.
1 In the Mode column, click the required cell.
2 Select the desired mode.
Mode
Force closed
Input
Output (inverted)
Output
Description
I/O contact is closed
I/O pin is input pin
I/O pin is output pin (output inverted)
I/O pin is output pin
28
Event
7.4
7.4.1
7.4.2
Link an action to a digital I/O event
On the Event Management page (see "Event" on page 27), you can add events triggered by
"I/O # closed" and define actions to be taken when such events occur.
FTP Push
On the Event Management page (see "Event" on page 27), events can be set to trigger an FTP
push. When such an event occurs, the unit posts a camera image on one or two FTP servers.
A target server must hold a user account associated with the unit. If you assign two servers, images are posted simultaneously to FTP server 1 and FTP server 2.
Servers
Set up the FTP server connection
1
2
3
4
5
6
Select the Enable check box of Send to this server.
In IP address, type the IP address of the FTP server you want to use.
In Port, type the port number to be used.
The FTP protocol typically uses port 21 on the FTP server to listen for clients initiating a connection. Port 21 is also where the server is listening for commands issued to it.
In Name, type the user name that is needed for authentication before you can access the server.
In Password, type the password that is needed for authentication before you can access the server.
(Optional) Repeat steps 1-5 for the second FTP server.
Camera-#
On the Camera-# tab, you can set the path to an FTP server and configure settings for continuous posting.
Server path
In the Server path box, type the name of the folder on the FTP server which is assigned to the
FTP client. Example: \Captures\Cam-1. This can be used if the client is not allowed to access the server root folder.
Continuous posting
1
2
Image upload to an FTP server can be event-triggered but you can also set it to be continuous.
In Interval, type a value to determine the interval between two image posts.
In File name, type a descriptive name or accept the default name.
3
With the append button you can add extra information to the file name.
To activate continuous posting, select Enable.
29
8 Recording
TKH Security edge devices, such as the TrafficPTZ Ultimo, provide edge recording. This function makes it possible to record and store video locally - that is, at the edge device.
Recorded video clips are stored on the microSD card inside the unit. From the Edge Recording page, the clips can be downloaded for further processing.
Record
Use the stream list at the top of the page to select Stream 1 or Stream 2 for recording.
Recording types
Two types of edge recording are available:
● Continuous recording
● Event-triggered recording
Continuous recording
Selecting Enable activates continuous recording of the chosen video stream to the microSD card. Recording will continue until you clear the check box to disable the function.
Important: Be aware that frequent recording in continuous mode for extended periods of time will wear out the flash memory of your microSD card prematurely.
Event-triggered recording
Unlike 24-hour recording by an NVR or VMS, event-triggered recordings are typically short recordings. Start and stop times for the recordings are triggered by specific external events.
On the Event Management page, you can link a "Start recording" action to triggers such as:
● A lost connection to an NVR or VMS
● Camera tampering
● A closed I/O contact
● Image quality issues
Note: If you set connection loss as a trigger you need to set up the Connection Monitor to monitor the connection.
Persistent recording
Recording to the microSD card is persistent. This means that rebooting the unit does not erase the existing recordings on the microSD card. Be aware, though, that the oldest recordings will be overwritten by new recordings when the card is 90% full.
Available clips
Details about clips can be found in the Available clips section.
● Clips with recording status 'Recording' or 'Ready' are available for download in .avi format.
● Clips include 30 seconds of prerecorded video and five seconds of postrecorded video. The prerecording mechanism is active at all times.
● Clip file size will not exceed 500 MB. If a recording requires more storage capacity, multiple clips are created.
Download a clip
1
2
In the Available clips section, click the clip's Ready or Recording status indication.
The file is saved to the Download folder on your PC.
In the information bar, click Open or Show in folder.
Clip names are created automatically using UTC date/time information.
30
Recording
Note: Downloading a clip to your PC does not remove the clip from the microSD card. You can delete clips manually on the Edge Recording page (see below).
Delete a clip
1
2
In the Available clips section, select the clip by clicking the check box.
Click Delete selected clip.
microSD card
The unit supports µSDHC cards with a maximum capacity of 32 GB. You can check the card storage capacity and available space through the SD card tab on the Edge Recording page.
When the SD card is 90% full, new recordings will overwrite the oldest recordings.
Format the SD card
1
2
Click Format SD card.
To confirm, click Yes, format.
The existing data on the SD card is erased.
The unit reboots.
TKH Security advises to use high-grade, highly-durable microSD cards. Note that microSD cards are limited to the number of write cycles ranging from 1000 (off-the-shelf high-grade card MLC or TLC NAND) to 100.000 (4 GB industrial SLC NAND). Intensive usage will eventually wear out the card.
The number of write cycles times the capacity of the microSD card gives you the total amount of data that can be written to the card in its life time. A 32 GB microSDHC with 2000 write cycles, for example, can write 64 TB before it should be replaced.
31
9
9.1
Device
Users with an Administrator or Operator account have access to the Device pages. They can configure the device, network, date and time, security, and SNMP settings. Administrators can also manage user accounts.
In This Chapter
Management
On the Device Management page, you can restart the unit, reset it to the factory-default settings, create and restore backup files, and upgrade the firmware.
Name
Type a descriptive name in the Name box. This makes identification of the unit easier when you scan the network in TKH Security's Device Manager. The unit must be restarted for the change to take effect.
Description
Defines the device type.
Article code
Administrative information for article identification.
Serial number
Uniquely identifies the unit. You may be asked to provide this number when you contact TKH
Security technical support.
Firmware version
Indicates the currently active firmware version.
Uptime
The time elapsed since the camera system became operational.
Firmware upgrade
The unit has two firmware storage areas: a fixed image area and an upgrade image area. The fixed image area contains the original factory version of the firmware. This cannot be erased.
The upgrade image area is usually empty upon factory release.
Using the Firmware upgrade section you can write a new firmware version to the upgrade image area. An upgrade image can replace an existing upgrade image written to the unit at an earlier upgrade.
32
Device
9.2
Important: It is essential that the upgrade image is compatible with the unit.
3
4
1
2
5
To open the upgrade section, click Firmware upgrade.
Click Click to select file.
Browse to the folder which holds the upgrade file.
Select the upgrade file (.sqrfw extension), and then drag it onto the dashed rectangle.
Click Upgrade.
The firmware is upgraded. The unit is unresponsive for 30 seconds.
Restart the unit
The Restart button restarts the unit without resetting variables. During the restart the unit is unresponsive for 30 seconds.
Reset to factory defaults
With the options accessed via the Reset to factory default button, you can reset all variables that can be set by the user. After clicking either of the options the unit restarts and is unresponsive for 30 seconds.
● If you need to keep the current network configuration, click Keep network settings.
● If you want a complete reset which restores all device settings, including the IP address and subnet mask, to their original, default values, click Discard network settings.
Warning: "Discard network settings" restores the unit to the factory-set IP address. This could make the unit unreachable for in-band communications. In that case the webpages are accessible only by moving a PC to the same subnet as the unit.
Create a backup file
It is possible to back up the settings of the unit, so that you can restore them if a problem should occur.
1 Click Create backup file.
The backup file is saved to the Download folder on your PC.
2
File name convention: yymmdd-backup.tar
Store the file in a safe location (designated for backups, for example).
Restore a backup
2
3
You can restore a backed-up configuration.
1 Click Restore previously created backup.
Select Keep network settings if you want to preserve the current network settings.
Select Keep SSL certificates if you want to preserve the currently installed SSL certificates.
4
5
Drag the backup file ( with .tar extension) onto the dashed rectangle.
Click Restore.
The unit becomes unresponsive for some 30 seconds while the backup is restored.
Network
For correct functioning of the unit, its network settings must be compatible with the network to which it is added. On the Network page, you can set a static IP address or enable DHCP to have an IP address assigned dynamically.
After you make changes on this page, the unit must be restarted for the changes to take effect. While restarting, the unit is unresponsive for 30 seconds.
33
Device
9.2.1
Page layout
The Network page has two tabs:
● Network
Set a static IP address or enable DHCP
Configure HTTP, HTTPS and MTU settings
● Services
Enable/Disable RTSP, ONVIF, MX and UPnP
Network
Host name
HTTP port
The port used for connections over HTTP. Default: port 80.
HTTPS port
The port used for secure communication over the network. Default: port 443.
Use DHCP
With DHCP enabled, the unit requests an IP address and other networking parameters from a
DHCP server on the network. There are two possible outcomes.
● A DHCP server is found and an IP address is assigned from its pool of addresses.
The unit can then be found with TKH Security's Device Manager - a software tool available for download at www.tkhsecurity.com/support-files. You can use this tool to connect to the web interface of the unit.
● No DHCP server is found.
The unit then reverts to its factory-set IP address. To get access to the web interface, take the following steps:
1. Set the network adapter of a browsing PC to the factory-default subnet of the unit.
2. Connect the unit to the PC.
3. From a browser on the PC, open the web interface of the unit and go to the Network page.
4. Configure the network settings as needed.
It is also possible to request a time server address via DHCP. You can activate this function on the Date & Time page.
MTU size
This value is set to 1500 (Ethernet) by default. Maximum Transmission Unit (MTU) is the maximum size (in bytes) of an IP packet that can be transmitted over the network without dividing it into pieces. You can use the (default) values on the list or type a custom value. An
MTU size that you specify here must be supported on the other side of the link.
Use a static IP address
Instead of using an IP address assigned by DHCP you can set a static IP address.
1 Clear the DHCP check box.
2 Type the new network settings in the appropriate boxes.
34
Device
9.2.2
IP address
The factory-set IP address of the unit is in the 10.x.x.x range with a 255.0.0.0 subnet mask.
Achieving initial communication with the unit requires that the network adapter of the browsing PC is set to the factory-default subnet of the unit. Having made the web interface accessible in this way, you can use the Network page to change the default network settings to the desired settings.
For IP address input to be valid, the IP address of the unit:
● must be within the 10.0.0.1 ~ 223.255.255.254 range.
● cannot start with 127 (reserved for loopback on local host).
Subnet mask
Used to subdivide the IP network for security or performance purposes.
Default gateway
The IP address of the network node (router) which serves as the entry point and exit point to the network.
Preferred DNS
The IP address of the DNS server that will be used first for DNS name resolution.
Alternate DNS
The IP address of the server which will be used as the secondary DNS server.
Services
RTSP
The unit implements an RTSP server. A hardware or software decoder (the latter within a viewing application, for example) is the RTSP client. Media sessions between client and server are established and controlled with RTSP. Media stream delivery itself is handled by the Real-
Time Transport Protocol (RTP). Select the RTSP check box to enable RTSP streaming.
RTSP port
The port number used for RTSP media sessions. Default port: 554.
ONVIF
Enables the ONVIF service on the unit. The ONVIF specification ensures interoperability between products regardless of manufacturer. It defines a common protocol for the exchange of information between network video devices including automatic device discovery and video streaming. The unit fully supports the ONVIF standard. It has been tested to support ONVIF
Profile S.
ONVIF Discovery
Makes the unit discoverable for ONVIF clients. Clear this check box if you prefer to disable discovery. In that case, the unit can still be controlled from ONVIF clients that "know" of its existence.
MX
Select this check box if you need to establish MX connections. MX/IP is a proprietary UDP protocol used to communicate with TKH Security equipment over a network connection.
35
Device
9.3
UPnP
If enabled, UPnP (Universal Plug and Play) allows the unit to advertise its presence and services to control points on the network. A control point can be a network device with embedded UPnP, a VMS application or a spy software tool, such as Device Spy. With the UPnP service enabled in Windows, you can connect to the unit from Windows Explorer.
Date & Time
The date and time on the unit can be set manually or you can use a time server.
Set the date and time manually
1
2
3
Clear the Use time server check box.
Click the Date & Time button.
Make your adjustments in the Date and Time boxes.
Nice to know
If the TrafficPTZ Ultimo is kept in storage for a a longer period, it will lose its time settings. The unit is equipped with a supercapacitor which can deliver charge for up to 10 days and will take 20 hours to recharge. Therefore, in case of a power outage, the unit retains the correct date and time information for a maximum of
10 days.
Format
The date and time are displayed in fixed format in the web interface - that is, yyyy-mm-dd and hh:mm:ss. On the Overlays page, you can select an alternative format for text overlays.
Time zone
Set the local zone depending on the physical location of the unit.
Adjust automatically for DST
The unit can adjust the time automatically for daylight saving time (DST).
1 Select Adjust automatically for DST.
2 Use To daylight saving time and To standard time to set the appropriate start and end details.
The unit will automatically adjust at the given dates and times.
The table below gives DST change information. Note that these dates and times are subject to change. Refer to http://www.timeanddate.com/time/dst or similar websites for current information.
36
Device
9.4
Australia
China
Europe
Russia
USA
DST begins
2:00 AM local time, first
Sunday in October
N/A
2:00 AM local time, last
Sunday in March
N/A
2:00 AM local time, second Sunday in March
DST ends
3:00 AM local time, first
Sunday in April
N/A
3:00 AM local time, last
Sunday in October
N/A
2:00 AM local time, first
Sunday in November
Use a time server
We strongly recommend that you use a time server. Without a time server, the real-time clock will deviate from the actual time after a few days. There are two options for specifying which time server is to be used.
● The time server IP address can be obtained via DHCP.
● The time server IP address can be set manually. This can be the address of an NTP server or that of a Video Management System (VMS) with time server functionality, such as TKH
Security Sense
Obtain time server address via DHCP
It is possible to have the IP address of a time server included in the settings received through
DHCP. Using this function requires that DHCP is enabled on the Network page (see
● Click to enable Obtain time server from DHCP.
Set the time server address
1
2
Clear the Obtain time server from DHCP check box.
In Time server address, type the IP address or the name of the time server.
Identifying the time server through its name requires the presence of a DNS server to translate the name into an IP address. The DNS server IP address can be included in the
DHCP settings or you can set it on the Network page (see "Network" on page 34).
Security
Via the Security page, Administrators can install security certificates to enable secure connections between the unit and web browsers. It is also possible to activate authentication for users who want to start an RTSP video stream or extract JPEG snapshot images.
Authentication for camera viewing
This function is disabled by default. Users can freely connect to the unit over RTSP and extract a video stream that it is generating. This may be undesirable from a security perspective.
Therefore, it is possible to restrict access to the unit to users with a valid account.
Administrators can create and delete user accounts via User Management.
● Select Enable.
On attempting to open an RTSP connection, users are now asked to provide a user name and password.
37
Device
Secure connections
With HTTPS implemented and activated, a safe exchange of data between the unit and a web browser is ensured. Information transported over the network - for example, device settings and user credentials - is encrypted to protect it against intrusions and infections that can compromise the security and privacy of the information.
Certificates
To implement HTTPS on the unit, you need to install an HTTPS certificate. You can use a selfsigned certificate or one created by a Certificate Authority (CA). CA-issued certificates provide a higher level of security and inspire more trust than self-signed certificates. Self-signed certificates are often installed for test purposes or as a temporary solution until a CA-issued certificate has been obtained.
Certificate information
The following information must be provided to create a certificate.
Item
Country
Country code
Days until expiration
State/Province
Common name
City
Organisation
Organisation unit
Description
The country where the certificate is to be used
Two-letter country code
Valid period (in days) of the certificate. Default: 365
Administrative region in which the organisation is located
Name of the entity to be certified by the certificate
City where the organisation is based
Contact email address
Name of the organisation which owns the entity specified in the
"Common name" box
Name of the organisational unit which owns the entity specified in the "Common name" box
Important: Make sure that the Common name you specify matches the URL that is used to get access to the web interface of the unit. Generally, this is its IP address.
Install a self-signed certificate
1
2
Enter the required information as described above.
Click Create self-signed certificate.
The certificate is created and installed.
7
8
5
6
Install a CA-issued certificate
3
4
1
2
Enter the required information as described above.
Click CA created certificate.
Click Create and download certificate request.
Go to your download folder, copy the certificate_request.csr file, and then send it to a CA.
Once you have received the signed certificate from the CA:
Click CA created certificate.
Click Upload certificate.
Drag the certificate file onto the dashed rectangle.
Click Upload.
38
Device
9.5
Open a secure connection
2
3
With a security certificate installed, you can establish a secure connection.
1 Click Self-signed certificate or CA created certificate (depending on the type you want to use).
4
At the top of the page, activate HTTPS by selecting Certificate required.
Refresh the page.
Log on to the unit.
Your browser is now using a secure connection to communicate with the unit.
User Management
Initial setup
Out of the box, the unit is freely accessible - that is, when you connect to the web server you are not prompted to log on. To prevent unauthorised access, TKH Security recommends that you implement user authentication. This is done by creating user accounts and activating user login. The number of user accounts you can create is virtually unlimited.
Roles
The unit supports three account types with associated access levels.
Account
Viewer
Operator
Admin
Page access
Live Stream
All pages except User
Management
Full access
Permissions
View live video, PTZ control
Configure, manage and operate the unit.
Full control
Use strong passwords
CAUTION: MAKE SURE YOU CREATE AN ADMIN ACCOUNT WHEN YOU OPEN THE WEB
INTERFACE FOR THE FIRST TIME. TO KEEP THE ACCOUNT SAFE, SET A STRONG, COMPLEX
PASSWORD. THIS HELPS TO PREVENT UNAUTHORISED ACCESS.
To create a strong password
● Use at least eight characters
● Do not include your real name, user name, company name, or other personal information
● Do not use complete words that can be found in a dictionary
● Use a random combination of at least two of the following categories: upper case letters, lower case letters, numbers and special characters
Note: For better protection, especially in high-security systems, we advise you to change the password at regular intervals.
Add a user
2
3
Before you can add users and activate user login you must create an Admin account.
1 Click Add user.
Click Enter user name.
Type the user name.
39
Device
9.6
6
7
4
5
User names and passwords are case sensitive.
Click Enter password.
Type the password.
Repeat steps 1-5 as needed and select the role which is applicable.
(Optional) Refresh the page to sort the user list by name.
Activate user authentication
Once you have an Admin account, you can activate user authentication for the unit.
● On the User Management page, click Activate user login.
Users will now be prompted to supply their user name and password when they connect to the unit.
Edit a user
2
3
Admins can change user passwords and assign new roles.
1 Click the Password box.
4
Type a new password.
Click the Role box.
Select a new role.
The user name cannot be modified.
Delete a user
2
3
Admins can delete user accounts.
1 Click the check box of the user you wish to delete.
Click Delete user.
In the information bar, click Yes, delete.
SNMP
The Simple Network Management Protocol (SNMP) can be used to monitor the unit for conditions or events which require administrative attention. Via SNMP, several status variables can be read and traps can be generated on events.
The SNMP Agent is MIB-2 compliant and supports versions 1 and 2c of the SNMP protocol.
Note: The TrafficPTZ Ultimo includes SNMP support for its Image Quality monitor and
Tamper Detect functions. A trap is sent when bad image quality or camera tampering is detected and another one when the situation returns to normal.
Required MIB files can be downloaded at www.tkhsecurity.com/support-files.
System information
1
2
This section shows the network/device data specifically made available to the SNMP manager for making the device, its location and service manager(s) traceable.
3
In the Contact box, type the name of the service manager.
In the Node name box, type the host name of the unit.
In the Location box, type the name of the physical location of the unit.
Communities
The community strings (names which can be regarded as passwords) in the Communities section must conform to those configured in the SNMP manager. Often, these are 'public', mainly used for the read and trap communities, and 'private' or 'netman', for read-write operations. The manager program may offer additional choices.
40
Device
Traps
1
2
A TrafficPTZ Ultimo alarm status change generates a trap which can be caught by any SNMP manager. The unit can, for example, send traps on the occurrence of Image Quality and
Camera Tampering events. Variables, which can be read from the unit's MIB through an SNMP manager, indicate why the alarm occurred. The OPTC-VCA-MIB required for this can be downloaded, together with the other TrafficPTZ Ultimo MIBs, at www.tkhsecurity.com/ support-files.
3
In the Version list, click the SNMP version used.
In the IP Address box, type the IP address associated with the manager program.
In the Port box, type the destination port number.
Default: 162.
5
6
4
Note: Version, IP Address, and Port are required fields.
In the Alternative IP Address box, if desired, type an alternative destination IP address.
In the Alternative Port box, if desired, type an alternative destination port number.
If desired, select Enable to activate Authentication trap.
This adds an authentication trap to catch attempts at access using the wrong community string.
Agent
The TrafficPTZ Ultimo has an SNMP agent running which listens for information requests from the SNMP manager on port 161 by default.
41
10
10.1
Diagnostics
The Logging page can assist you when you need to troubleshoot encountered issues.
In This Chapter
Logging
The unit includes logging functionality which can be used for diagnostic purposes.
Download a log file
To view the logfile of the unit, you need to download it to your computer.
1 Click Download log file.
2 In your download folder, click system.log.
The file is opened in Notepad.
Use a syslog server
Syslog is a standard which allows devices to send event notification messages over IP networks to event message collectors, also known as syslog servers.
1 In the Syslog server IP address box, type the IP address of the syslog server you will be using.
2 To activate Send log to syslog server, select Enable.
42
11
11.1
Analytics
Video analytics can monitor the video images and raise alerts triggered by tampering or image quality issues.
In This Chapter
Tampering
As a result of tampering, or more accidentally, after cleaning, a camera may no longer cover the area designated for monitoring. The Tampering function can detect camera position changes and scene changes such as a blocked camera view. It does so by comparing the current image to one or more reference images that were captured and stored earlier.
Set up tamper detection
2
3
4
The Tampering function enables the unit to trigger an alarm when camera position changes or scene changes are detected in a specified area of the field of view - that is, the Region of
Interest ROI). Tampering detection needs a reference image for comparison with the current image.
1 In the centre of the camera view, click Play.
Video streaming is started.
In the lower-left corner, click Select to open the PTZ preset list.
Click the PTZ preset for which you want to create a reference image.
Click Activate Tamper Detection.
The button turns green and additional buttons appear.
5
6
7
(Optional) Click Draw ROI.
If you do not need a ROI, you can skip steps 5 and 6. In that case, the entire field of view becomes the ROI.
(Optional) Drag the mouse pointer across the preview to draw the Region of Interest
(ROI).
This defines the area which will be monitored for changes.
Click Add reference image.
The reference image is created. Progress is indicated by a progress bar.
Once created, the reference image appears as a monochrome overlay with a green border.
8
9
Click Show reference images.
Click the new reference image.
10 Type a name in the Name box.
11 Close the dialogue box.
Detection starts immediately.
When the camera scene or position is changed, a warning is displayed: "Camera has been tampered with!!!" and the reference image border goes from green to red.
12 To create more reference images, repeat steps 2-11 as needed.
43
Analytics
11.2
Link an action to a tampering event
On the Event Management page (see "Event" on page 27), you can link actions to tampering
events.
Delete a reference image
1
2
3
In the upper-right corner, click Show reference image.
Point to the image to be deleted.
Click the Recycle button.
Disable tampering detection
● In the upper-right corner of the Tampering page, click Deactivate Tamper Detection.
The button goes from green to red.
Reference images - if any - will be preserved and can be reused when tamper detection is reactivated.
Quality Monitor
The Quality Monitor can detect if images produced by the camera are still usable. Four coloured dials give an indication of the performance of the camera and show whether or not it needs attention. A quality check is made against what is normally a good picture.
Examples of detectable occurrences
● The camera is in focus during sunny days, but out of focus in low light situations.
● The initial daytime camera position seemed OK, but streetlights and spot lights affect the image during nighttime.
● The lens has got dirty.
● The iris control has got stuck.
● Camera failure occurs.
Measurements
The Quality Monitor can measure the contrast level, exposure, SNR (Signal-to-Noise Ratio) and picture detail. The camera health is being measured continuously.
State Description
Error state
Hysteresis: the area where the alarm output is either
"true" or "false" depending on the preceding alarm state
Correct performance
Link an action to a Quality Monitor alarm
On the Event Management page (see "Event" on page 27), you can add events triggered by
various image quality states, such as "... image too bright", "... contrast too low", or "... detail too low", and then define actions to be taken when a specific state occurs.
44
12
12.1
Advanced
Under the Advanced menu, you find the Direct Streaming page.
Important: We recommend that you have in-depth understanding of the Advanced settings and their values before you make any changes. If in doubt, do not change the default values.
In This Chapter
Direct Streaming
On the Direct Streaming page you can enter IP settings for direct streaming to a unicast or multicast IP address.
Multicast
The unit supports IP multicast. This is a method for 'one-to-many' real-time communication over an IP network. The technique can be used to send media streams from an IP camera or a video encoder to a group of interested receivers in a single transmission. The intermediary network switches and routers replicate the data packets to reach the multiple receivers on the network. The switches and other network devices used must be carefully configured for, and capable of handling multicasting and its associated protocols (most notably IGMP).
SAP
The unit includes a SAP announcer. The Session Announcement Protocol (SAP) is used to advertise that a media stream generated by the unit is available at a specific multicast address and port. SAP listening applications can listen to the announcements and use the information to construct a guide of all advertised sessions. This guide can be used to select and start a particular session. The SAP announcer is not aware of the presence or absence of
SAP listeners.
1 In IP address, type the multicast destination IP address for the announcements and media streams.
2
3
Range: 224.2.128.0 ~ 224.2.255.255.
In Port, type the destination port number.
Default: 1024. Use even numbers only.
Select Enable.
Session announcements and media streams will now be sent to the given IP address.
The media stream can be identified through the Program name which is made up of the camera name and stream number.
RTSP Multicast
1
2
The unit supports multicast media streaming via the Real-Time Streaming Protocol (RTSP).
The RTSP transmitter does not require enabling.
In Multicast address, type the destination multicast IP address.
In Port box, type the destination port number.
Default: 50000. Use even numbers only.
45
Advanced
Direct Streaming
1
2
The unit supports direct media streaming to a multicast or unicast IP address (a decoder or viewing application, for example).
In IP address, type the destination IP address.
In Port, type the destination port number.
3
Default: 50010. Use even numbers only.
Select Enable.
46
13
13.1
13.2
13.3
Troubleshooting
If you experience problems with your unit the following sections may help you to identify and resolve underlying causes.
In This Chapter
Date & Time issues
No time server active!
Cause: Obtain Time server from DHCP is enabled, but on the Network page DHCP is disabled.
Solution: Open the Network page and enable DHCP or set the Time server address manually on the Date & Time page.
Cause: The Time server address is set manually but the address cannot be reached.
Solution: Verify the Time server address. If the address is specified as a name, a DNS server must be available. Open the Network page and check the Preferred DNS and
Alternate DNS addresses.
FTP issues
Unable to upload to FTP server
Cause: The FTP server does not hold a user account associated with your encoder.
Solution: Request a user account from the FTP server.
Logon issues
Unable to log on
Cause: Incorrect user name or password. User name and password are case sensitive.
Solution: Supply correct user name and password.
Cause: Unknown user.
47
Troubleshooting
Solution: Request Administrator to create a user account.
13.4
13.5
Network issues
No network connection between the unit and the browsing PC
Cause: Physical network issue(s).
Solution: Verify that all network devices are properly connected and powered up. Follow the cables, make sure they are plugged into the correct connectors, and check every connector thoroughly.
Cause: Network configuration issue(s). To establish an IP connection, the unit and the browsing PC must be on the same subnet. DHCP is disabled by default on the unit. It has a factory-set IP address in the 10.x.x.x range.
Solution: Install Device Manager, a software tool available for download at www.tkhsecurity.com/support-files, on the browsing PC. Scan the network with Device
Manager. If the unit is not detected, set the network adapter of the PC to the factory-set subnet of the unit. The IP address is printed on a sticker on the unit. Use Device Manager or a browser to access the unit from the PC, and then modify its network configuration as needed.
Cause: Security issue(s). The connection is blocked by a firewall.
Solution: Check if there is a firewall on the PC or on the network which is blocking the connection. Contact your system or network administrator for assistance, if necessary.
Upgrade issues
Successful upgrades are reported as "Successfully upgraded to version ...". In the event of an unsuccessful upgrade, the following error messages may help you pinpoint the cause of the problem.
Upgrade procedure already in progress
Cause: The unit received multiple upgrade requests at approximately the same time.
However, only one request can be handled at a time. The later request receives this error message.
Solution: Issue one upgrade request at a time and wait for the unit to respond.
Invalid firmware file
Cause: The unit performs a number of checks to determine the validity of the file. If it finds problems with the file, such as the file not being a firmware file with .sqrfw extension, it displays this error message.
Solution: Use a firmware file with .sqrfw extension.
Device hardware is incompatible
Cause: If the image identifier of the hardware does not match the image identifier of the firmware file, this error message indicates that the selected firmware file is not intended for the unit. In that case, the upgrade procedure is terminated. The fixed image and the upgrade image stay in the memory of the unit. After a reboot, the unit runs the same image as before the reboot.
Solution: Use a firmware file which is compatible with the unit.
Firmware file is corrupt
48
Troubleshooting
Cause: The firmware file contains a CRC error. When this error occurs, the unit reboots automatically and restarts with the fixed image.
Solution: Download and install usable firmware.
Rule validation failed
Cause: The firmware file is not suitable for this particular device.
Solution: Upgrade with firmware intended for this unit.
Failed to write firmware to flash
Cause: The firmware file is streamed directly into flash. Various errors may occur while writing the firmware to flash. There may be connection loss, for example, or a reboot during the upgrade procedure. If any such error occurs, the unit reboots automatically and restarts with the fixed image.
Solution: Prevent a loss of connection or a reboot during the upgrade procedure. Do not leave the Device Management page or close your browser.
13.6
13.7
Video issues
Corrupted video stream, visible smears or stuttering video
Cause: Not all data is received by the receiver due to network congestion.
Solution: Make sure there is enough bandwidth available in the network for the stream to be transported from the camera or encoder to the receiver. You can also reduce any overload caused by peak traffic from the encoder. To do this, set the Traffic Shaping to a higher value.
See Camera > Streaming Profiles > Stream > Traffic shaping.
Webpage issues
The built-in webpages are displayed incorrectly in your web browser
Cause: The unit supports only recent web browser versions.
Solution: Only use the latest two versions of Chrome, Firefox, Internet Explorer or Safari.
Cause: JavaScript is not enabled in your web browser.
Solution: Open the Privacy (or Security settings) of your web browser and enable JavaScript
(Active scripting).
49
Acknowledgements
TKH Security units use the following Open Source Components / Libraries:
Component/Library
● Linux Kernel 2.6 - licensed under the GNU
General Public License (GPL), version 2
● alsa-lib - licensed under the GNU Lesser Public
License (LGPL), version 2.1
● alsa-utils – licensed under the GNU General
Public License (GPL), version 2
● boost - Boost Software License, Version 1.0
● BusyBox - licensed under the GNU General
Public License (GPL), version 2
● ethtool – licensed under the GNU General
Public License (GPL), version 2
● freetype - Copyright 1996-2002, 2006 David
Turner, Robert Wilhelm, and Werner Lemberg
● ftpd – (c) Copyright 1995-2000 Trolltech AS.
Copyright 2001 Arnt Gulbrandsen
● iproute - licensed under the GNU General
Public License (GPL), version 2
URL
https://www.kernel.org/ https://www.kernel.org/ http://alsa-project.org/ http://boost.org/ http://busybox.net/ https://www.kernel.org/pub/software/ network/ethtool/ http://www.freetype.org/ http://www.linuxfoundation.org/ collaborate/workgroups/networking/ iproute2 http://pupnp.sourceforge.net/ ● libupnp - Copyright (c) 2000-2003 Intel
Corporation, Copyright (c) 2005-2006 Rémi
Turboult, Copyright (c) 2006 Michel Pfeiffer and others
● logrotate - licensed under the GNU General
Public License (GPL), version 2
● msntp - (c) Copyright, N.M. Maclaren, (c)
Copyright, University of Cambridge
● newlib - Copyright (c) 1994-2009 Red Hat
● openssl - Copyright (C) 1995-1998 Eric Young,
Copyright (c) 1998-2011 The OpenSSL Project https://fedorahosted.org/logrotate/ http://www.hpcf.cam.ac.uk/export/ https://sourceware.org/newlib/ https://www.openssl.org/
Note: The URLs given above are subject to change and can become outdated.
50
Index
A
About this manual.................................... 5
Acknowledgements................................. 50
Advanced.............................................. 45
Analytics............................................... 43
Appearance........................................... 20
C
Camera................................................. 14
Camera-#............................................. 29
Connection Monitor................................. 27
D
Date & Time...........................................36
Date & Time issues................................. 47
Day/Night..............................................19
Description.............................................. 7
Device.................................................. 32
Diagnostics............................................ 42
Digital I/O............................................. 28
Direct Streaming.................................... 45
E
Enhancement......................................... 20
Event....................................................27
Exposure............................................... 16
F
Features..................................................6
Focus....................................................18
Font management.................................. 23
FTP issues............................................. 47
FTP Push............................................... 29
G
Get access to the unit............................... 8
Get access via Device Manager...................8
Get access via UPnP..................................9
Get access via web browser....................... 8
I
Image management................................24
Image Settings.......................................15
L
Live Stream........................................... 11
Log on to the unit.....................................9
Logging.................................................42
Logon issues.......................................... 47
M
Management..........................................32
Management..........................................27
Management..........................................14
N
Network................................................ 33
Network................................................ 34
Network issues.......................................48
O
Overlay management.............................. 21
Overlays................................................21
Overview.................................................6
P
PTZ...................................................... 26
Q
Quality Monitor.......................................44
R
Recording.............................................. 30
S
Security................................................ 37
Servers................................................. 29
Services................................................ 35
SNMP....................................................40
Streaming Profiles.................................. 24
T
Tampering............................................. 43
Troubleshooting......................................47
U
Upgrade issues.......................................48
Use the web interface..............................10
User Management...................................39
V
Video issues...........................................49
51
Index
W
Webpage issues......................................49
White Balance........................................ 18
52

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