TOSHIBA e-STUDIO 350, 352, 450, 452 Multifunctional Digital Systems Service Handbook
Below you will find brief information for e-STUDIO 350, e-STUDIO 352, e-STUDIO 450, e-STUDIO 452. The e-STUDIO 350, e-STUDIO 352, e-STUDIO 450, e-STUDIO 452 are multifunctional digital systems that offer a variety of features, including printing, copying, scanning, and faxing. These systems are designed for both home and office use and can handle a variety of paper sizes and weights.
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SERVICE HANDBOOK MULTIFUNCTIONAL DIGITAL SYSTEMS e-STUDIO350/352/450/452 File No. SHE030005J0 R03092141301-TTEC Ver10_2006-06 Trademarks • • • • • • • • • • • The official name of Windows 95 is Microsoft Windows 95 Operating System. The official name of Windows 98 is Microsoft Windows 98 Operating System. The official name of Windows Me is Microsoft Windows Millennium Edition Operating System. The official name of Windows 2000 is Microsoft Windows 2000 Operating System. The official name of Windows XP is Microsoft Windows XP Operating System. Microsoft, Windows, Windows NT and the brand names and product names of other Microsoft products are trademarks or registered trademarks of Microsoft Corporation in the U.S. and/or other countries. Apple, AppleTalk, Macintosh, and Mac are trademarks of Apple Computer, Inc. in the U.S. and other countries. PostScript is a trademark of Adobe Systems Incorporated. NOVELL, NetWare, and NDS are trademarks or registered trademarks of Novell, Inc. Molykote is a registered trademark of Dow Corning Corporation. Other company names and product names in this manual are the trademarks of their respective companies. © 2003 TOSHIBA TEC CORPORATION All rights reserved Under the copyright laws, this manual cannot be reproduced in any form without prior written permission of TOSHIBA TEC CORPORATION. No patent liability is assumed, however, with respect to the use of the information contained herein. GENERAL PRECAUTIONS REGARDING THE INSTALLATION AND SERVICE FOR e-STUDIO350/352/450/452 The installation and service should be done by a qualified service technician. 1) Transportation / Installation - When transporting/installing the equipment, employ two persons and be sure to use the positions as indicated below. The equipment is quite heavy and weighs approximately 83kg (182.98 lb.): e-STUDIO350/450 / 86kg (189.59 lb.): e-STUDIO352/452 therefore pay fullattention when handling it. - Be sure not to hold the movable parts or units (e.g. the control panel, ADU or RADF) when transporting the equipment. Be sure to use a dedicated outlet with AC 110V/13.2A, 115V or 127V / 12A, 220-240V or 240V / 8A for its power source. The equipment must be grounded for safety. Never ground it to a gas pipe or a water pipe. Select a suitable place for installation. Avoid excessive heat, high humidity, dust, vibration and direct sunlight. Also provide proper ventilation as the equipment emits a slight amount of ozone. To insure adequate working space for the copying operation, keep a minimum clearance of 80 cm (32”) on the left, 80 cm (32”) on the right and 10 cm (4”) in the rear. The socket-outlet shall be installed near the equipment and shall be easily accessible. Be sure to fix and plug in the power cable securely after the installation so that no one trips over it. 05/11 2) Service of Machines - Basically, be sure to turn the main switch off and unplug the power cord during service. - Be sure not to touch high-temperature sections such as the exposure lamp, the fuser unit, the damp heater and their periphery. - Be sure not to touch high-voltage sections such as the chargers, developer, IH control circuit, high-voltage transformer, exposure lamp control inverter, inverter for the LCD backlight and power supply unit. Especially, the board of these components should not be touched since the electric charge may remain in the capacitors, etc. on them even after the power is turned OFF. - Be sure not to touch rotating/operating sections such as gears, belts, pulleys, fan, etc. - Be careful when removing the covers since there might be the parts with very sharp edges underneath. - When servicing the machines with the power turned ON, be sure not to touch live sections and rotating/operating sections. Avoid exposure to laser radiation. - Use suitable measuring instruments and tools. - Avoid exposure to laser radiation during servicing. Avoid direct exposure to the beam.Do not insert tools, parts, etc. that are reflective into the path of the laser beam.Remove all watches, rings, bracelets, etc. that are reflective. - Unplug the power cable and clean the area around the prongs of the plug once a year or more. A fire may occur when dust lies on this area. 3) Main Service Parts for Safety - The breaker, door switch, fuse, thermostat, thermofuse, thermistor, etc. are particularly important for safety. Be sure to handle/install them properly. If these parts are shorted circuit and/or made their functions out, they may burn down, for instance, and may result in fatal accidents. Do not allow a short circuit to occur. Do not use the parts not recommended by Toshiba TEC Corporation. 4) Cautionary Labels - During servicing, be sure to check the rating plate and the cautionary labels such as “Unplug the power cord during service”, “Hot area”, “Laser warning label” etc. to see if there is any dirt on their surface and whether they are properly stuck to the equipment. 5) Disposition of Consumable Parts, Packing Materials, Used batteries and RAM-ICs - Regarding the recovery and disposal of the equipment, supplies, consumable parts, packing materials, used batteries and RAM-ICs including lithium batteries, follow the relevant local regulations or rules. 6) When parts are disassembled, reassembly is basically the reverse of disassembly unless otherwise noted in this manual or other related documents. Be careful not to reassemble small parts such as screws, washers, pins, E-rings, star washers in the wrong places. 7) Basically, the machine should not be operated with any parts removed or disassembled. 8) Precautions Against Static Electricity - The PC board must be stored in an anti-electrostatic bag and handled carefully using a wristband, because the ICs on it may become damaged due to static electricity. Caution: Before using the wristband, pull out the power cord plug of the equipment and make sure that there are no uninsulated charged objects in the vicinity. Caution: Dispose of used batteries and RAM-ICs including lithium batteries according to this manual. Attention: Se débarrasser de batteries et RAM-ICs usés y compris les batteries en lithium selon ce manuel. Vorsicht: Entsorgung der gebrauchten Batterien und RAM-ICs (inklusive der Lithium-Batterie) nach diesem Handbuch. 05/11 CONTENTS e-STUDIO350/352/450/452 1. SPECIFICATIONS / ACCESSORIES / OPTIONS / SUPPLIES .................................. 1-1 1.1 Specifications....................................................................................................................... 1-1 1.2 Accessories ......................................................................................................................... 1-4 1.3 Options ................................................................................................................................ 1-5 1.3.1 e-STUDIO350/450.................................................................................................... 1-5 1.3.2 e-STUDIO352/452.................................................................................................... 1-6 1.4 Supplies ............................................................................................................................... 1-7 1.5 System List .......................................................................................................................... 1-8 1.5.1 e-STUDIO350/450.................................................................................................... 1-8 1.5.2 e-STUDIO352/452.................................................................................................... 1-9 2. ERROR CODE AND SELF-DIAGNOSTIC MODE ........................................................ 2-1 2.1 Error Code List..................................................................................................................... 2-1 2.1.1 Jam........................................................................................................................... 2-1 2.1.2 Service call ............................................................................................................... 2-7 2.1.3 Error in Internet FAX / Scanning Function.............................................................. 2-13 2.1.4 Printer function error............................................................................................... 2-22 2.2 Self-diagnosis Modes ........................................................................................................ 2-25 2.2.1 Input check (Test mode 03) (e-STUDIO350/450)................................................... 2-27 2.2.2 Input check (Test mode 03) (e-STUDIO352/452)................................................... 2-34 2.2.3 Output check (test mode 03) .................................................................................. 2-42 2.2.4 Test print mode (test mode 04) .............................................................................. 2-45 2.2.5 Adjustment mode (05) (e-STUDIO350/450) ........................................................... 2-46 2.2.6 Adjustment mode (05) (e-STUDIO352/452) ........................................................... 2-64 2.2.7 Setting mode (08) (e-STUDIO350/450).................................................................. 2-82 2.2.8 Setting mode (08) (e-STUDIO352/452)................................................................ 2-144 2.2.9 Pixel counter......................................................................................................... 2-223 2.2.10 Classification List of Adjustment Mode (05) / Setting Mode (08) (e-STUDIO350/450)................................................................ 2-231 2.2.11 Classification List of Adjustment Mode (05) / Setting Mode (08) (e-STUDIO352/452)................................................................ 2-238 3. ADJUSTMENT .............................................................................................................. 3-1 3.1 Adjustment of Auto-Toner Sensor ....................................................................................... 3-1 3.2 Image Dimensional Adjustment ........................................................................................... 3-3 3.2.1 General description .................................................................................................. 3-3 3.2.2 Paper alignment at the registration roller ................................................................. 3-5 3.2.3 Printer related adjustment ........................................................................................ 3-7 3.2.4 Scanner related adjustment ................................................................................... 3-12 3.3 Image Quality Adjustment (Copying Function) .................................................................. 3-21 3.3.1 Density adjustment ................................................................................................. 3-21 3.3.2 Gamma slope adjustment ...................................................................................... 3-22 3.3.3 Sharpness adjustment............................................................................................ 3-22 3.3.4 Setting range correction ......................................................................................... 3-23 3.3.5 Setting range correction (Adjustment of background peak) ................................... 3-23 3.3.6 Adjustment of smudged/faint text ........................................................................... 3-24 3.3.7 Gamma balance adjustment < e-STUDIO 352/452 > ............................................ 3-24 3.4 Image Quality Adjustment (Printing Function) ................................................................... 3-25 3.4.1 Adjustment of smudged/faint text ........................................................................... 3-25 3.4.2 Adjustment of image density .................................................................................. 3-25 3.5 Image Quality Adjustment (Scanning Function) ................................................................ 3-26 3.5.1 Density adjustment ................................................................................................. 3-26 3.5.2 Sharpness adjustment............................................................................................ 3-27 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 CONTENTS 1 05/12 3.6 3.7 3.8 3.9 3.10 3.11 3.12 3.13 3.14 3.15 3.16 3.5.3 Setting range correction ......................................................................................... 3-28 3.5.4 Setting range correction (Adjustment of background peak) ................................... 3-28 Adjustment of High-Voltage Transformer .......................................................................... 3-29 3.6.1 Adjustment ............................................................................................................. 3-29 3.6.2 Precautions ............................................................................................................ 3-38 Adjustment of the Scanner Section ................................................................................... 3-40 3.7.1 Carriages ................................................................................................................ 3-40 3.7.2 Lens unit ................................................................................................................. 3-45 Adjustment of the Paper Feeding System ......................................................................... 3-48 3.8.1 Sheet sideways deviation caused by paper feeding .............................................. 3-48 Adjustment of Developer Unit ............................................................................................ 3-49 3.9.1 Doctor-to-sleeve gap .............................................................................................. 3-49 Adjustment of the RADF (MR-3015).................................................................................. 3-52 3.10.1 Adjustment of RADF position ................................................................................. 3-52 3.10.2 Adjustment of RADF height .................................................................................... 3-57 3.10.3 Adjustment of skew ................................................................................................ 3-59 3.10.4 Automatic adjustment of sensors and initialization of EEPROM ............................ 3-60 3.10.5 Adjustment of aligning ............................................................................................ 3-61 3.10.6 Adjustment of aligning at reversing ........................................................................ 3-62 3.10.7 Adjustment of reverse solenoid .............................................................................. 3-63 3.10.8 Adjustment of RADF opening/closing switch.......................................................... 3-65 3.10.9 Adjustment of RADF opening/closing sensor ......................................................... 3-66 3.10.10Adjustment of tray volume ..................................................................................... 3-67 Adjustment of the RADF (MR-3018).................................................................................. 3-68 3.11.1 Adjustment of RADF Position ................................................................................. 3-68 3.11.2 Adjustment of RADF Height ................................................................................... 3-73 3.11.3 Adjustment of Skew................................................................................................ 3-75 3.11.4 Adjustment of the Leading Edge Position .............................................................. 3-78 3.11.5 Adjustment of Horizontal Position .......................................................................... 3-79 3.11.6 Adjustment of Copy Ratio....................................................................................... 3-81 3.11.7 Adjustment of RADF Opening/Closing Sensor....................................................... 3-82 Adjustment of the Finisher (MJ-1022)................................................................................ 3-83 3.12.1 Adjusting the jogging plate width ............................................................................ 3-83 3.12.2 Adjusting the angle of the jogging plate ................................................................. 3-85 3.12.3 Adjusting the overlap of the sensor flag ................................................................. 3-86 3.12.4 Adjusting the tension of the stack processing motor belt ....................................... 3-87 3.12.5 Releasing the stack tray guide lever fixing plate .................................................... 3-89 3.12.6 Adjustment of the upper tray angle ........................................................................ 3-90 3.12.7 DIP switch functions ............................................................................................... 3-92 Adjustment of the Finisher (MJ-1023/1024)....................................................................... 3-93 3.13.1 Adjusting the alignment position (Finisher unit)...................................................... 3-93 3.13.2 Adjusting the staple position (Finisher unit)............................................................ 3-94 3.13.3 Adjusting the folding position (Saddle stitcher unit)................................................ 3-96 3.13.4 Fine adjustment of binding/folding position (Saddle stitcher unit) .......................... 3-98 3.13.5 Sensor output adjustment (Puncher unit) ............................................................... 3-99 3.13.6 Registering the number of punch holes (Puncher unit) ........................................ 3-100 Adjustment of the Finisher (MJ-1101).............................................................................. 3-101 3.14.1 Adjusting the Alignment Position .......................................................................... 3-101 3.14.2 Adjusting the Stapling Position ............................................................................. 3-103 3.14.3 Stopping Position Adjustment (Puncher unit) ....................................................... 3-105 Key Copy Counter (MU-8, MU-10) .................................................................................. 3-107 Adjustment of Dogleg ...................................................................................................... 3-109 4. PREVENTIVE MAINTENANCE (PM)............................................................................ 4-1 4.1 PM Support Mode................................................................................................................ 4-1 4.1.1 General description .................................................................................................. 4-1 e-STUDIO350/352/450/452 CONTENTS November 2003 © TOSHIBA TEC 2 06/01 4.2 4.3 4.4 4.5 4.6 4.7 4.8 4.9 4.1.2 Operational flow and operational screen .................................................................. 4-1 4.1.3 Work flow of parts replacement ................................................................................ 4-6 General Descriptions for PM Procedure (Maintenance Performed Every 120,000 Output Pages (e-STUDIO350/352) and 150,000 Output Pages (e-STUDIO450/452)) ....... 4-7 Operational Items in Overhauling ........................................................................................ 4-8 Cleaning the Units which Have Processed 60,000 Output Pages (e-STUDIO350/352) and 75,000 Output Pages (e-STUDIO450/452).......................................................................... 4-9 Preventive Maintenance Checklist..................................................................................... 4-10 PM KIT............................................................................................................................... 4-29 Jig List ............................................................................................................................... 4-30 Grease List ........................................................................................................................ 4-31 Precautions for Storing and Handling Supplies ................................................................. 4-32 4.9.1 Precautions for storing TOSHIBA supplies ............................................................ 4-32 4.9.2 Checking and cleaning of photoconductive drum................................................... 4-33 4.9.3 Checking and cleaning of drum cleaning blade...................................................... 4-34 4.9.4 Checking and cleaning of fuser roller and pressure roller ...................................... 4-34 4.9.5 Checking and replacing the cleaning roller ............................................................ 4-35 5. TROUBLESHOOTING .................................................................................................. 5-1 5.1 Diagnosis and Prescription for Each Error Code ................................................................. 5-1 5.1.1 Paper transport jam .................................................................................................. 5-1 5.1.2 Paper misfeeding ................................................................................................... 5-14 5.1.3 Cover open jam ...................................................................................................... 5-21 5.1.4 Transport jam (RADF) ............................................................................................ 5-26 5.1.5 Finisher jam ............................................................................................................ 5-32 5.1.6 Drive system related service call ............................................................................ 5-56 5.1.7 Paper feeding system related service call .............................................................. 5-57 5.1.8 Scanning system related service call ..................................................................... 5-63 5.1.9 Fuser unit related service call................................................................................. 5-65 5.1.10 Communication related service call........................................................................ 5-69 5.1.11 RADF related service call (MR-3015)..................................................................... 5-70 5.1.12 RADF related service call (MR-3018)..................................................................... 5-71 5.1.13 Laser optical unit related service call (MR-3018) ................................................... 5-71 5.1.14 Finisher related service call .................................................................................... 5-72 5.1.15 Service call for others ............................................................................................. 5-90 5.1.16 Error in Internet FAX / Scanning Function.............................................................. 5-93 5.2 Troubleshooting for the Image......................................................................................... 5-108 5.3 Replacement of PC Boards and HDD ............................................................................. 5-130 5.3.1 Replacing HDD..................................................................................................... 5-130 5.3.2 Replacing SYS board ........................................................................................... 5-132 5.3.3 Caution when Data overwrite kit (GP-1050/1060) is installed ............................. 5-134 5.3.4 HDD information display....................................................................................... 5-134 6. FIRMWARE UPDATING ............................................................................................... 6-1 6.1 Firmware Updating with Download Jig (e-STUDIO350/450) ............................................... 6-2 6.1.1 PWA-DWNLD-350-JIG2 (48 MB) ............................................................................. 6-4 6.1.2 PWA-DWNLD-350-JIG1 (16 MB) .......................................................................... 6-10 6.1.3 Writing the data to the download jig (PWA-DWNLD-350-JIG) .............................. 6-19 6.1.4 K-PWA-DLM-320.................................................................................................... 6-21 6.2 Firmware Updating with Download Jig (e-STUDIO352/452) ............................................. 6-33 6.2.1 PWA-DWNLD-350-JIG2 (48 MB) ........................................................................... 6-35 6.2.2 Writing the data to the download jig (PWA-DWNLD-350-JIG) ............................... 6-44 6.2.3 K-PWA-DLM-320.................................................................................................... 6-46 6.3 Firmware Updating with FSMS (Field Service Manager) (e-STUDIO350/450) ................ 6-60 6.4 Firmware Updating with USB Storage Device (e-STUDIO350/450).................................. 6-73 6.5 Firmware Updating with USB Storage Device (e-STUDIO352/452).................................. 6-85 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 CONTENTS 3 05/11 6.6 Appendix.......................................................................................................................... 6-101 6.6.1 e-STUDIO350/450................................................................................................ 6-101 6.6.2 e-STUDIO352/452................................................................................................ 6-102 7. POWER SUPPLY UNIT ................................................................................................ 7-1 7.1 Output Channel ................................................................................................................... 7-1 7.2 Fuse..................................................................................................................................... 7-3 7.3 Configuration of Power Supply Unit..................................................................................... 7-4 8. REMOTE SERVICE...................................................................................................... 8-1 8.1 Auto Supply Order ............................................................................................................... 8-1 8.1.1 Outline ...................................................................................................................... 8-1 8.1.2 Setting Item .............................................................................................................. 8-2 8.1.3 Setting procedure ..................................................................................................... 8-4 8.1.4 Order Sheet Format ............................................................................................... 8-11 8.2 Service Notification ............................................................................................................ 8-13 8.2.1 Outline .................................................................................................................... 8-13 8.2.2 Setting .................................................................................................................... 8-13 8.2.3 Items to be notified ................................................................................................. 8-18 9. DATA CLONING with USB STORAGE DEVICE (e-STUDIO352/452) ........................ 9-1 10. WIRE HARNESS CONNECTION DIAGRAMS ........................................................... 10-1 10.1 10.2 10.3 10.4 10.5 AC Wire Harness ............................................................................................................... 10-1 DC Wire Harness (e-STUDIO350/450)...................................................................... Appendix Connector Table (e-STUDIO350/450) ....................................................................... Appendix DC Wire Harness (e-STUDIO352/452)...................................................................... Appendix Connector Table (e-STUDIO352/452) ....................................................................... Appendix e-STUDIO350/352/450/452 CONTENTS November 2003 © TOSHIBA TEC 4 05/11 1. SPECIFICATIONS / ACCESSORIES / OPTIONS / SUPPLIES 1.1 1 Specifications Values in [ ] are for e-STUDIO450/452 in case that the specification is different between e-STUDIO350/352 and e-STUDIO450/452. • • Copy process Type • • Original table Accepted originals • Indirect electrophotographic process (dry) Desktop type (console type: when paper feed pedestal (PFP) and large capacity feeder (LCF) are installed) Fixed type (the left rear corner used as guide to place originals) Sheet, book and 3-dimensional object. The reversing automatic document feeder (RADF) only accepts paper which are not pasted or stapled. Carbon paper are not acceptable either. Maximum size: A3/LD Single - sided originals Double - sided originals MR-3015 50 to 127 g/m2 (13 lb. Bond to 34 lb. Bond) 50 to 105 g/m2 (13 lb. Bond to 28 lb. Bond) MR-3018 35 to 157 g/m2 50 to 157 g/m2 (9.3 lb. Bond to 58 lb. Cover) (13 lb. Bond to 58 lb. Cover) Copy speed (Copies/min.) e-STUDIO350/352 Paper size A4, LT, B5 A4-R, B5-R, A5-R, LT-R, ST-R B4, LG A3, LD Drawer 35 25 21 18 Paper supply Bypass feed Size not Size specified specified 35 18 25 18 21 18 18 18 PFP LCF 35 25 35 - 21 18 - PFP LCF 45 28 45 - 24 21 - e-STUDIO450/452 Paper size A4, LT, B5 A4-R, B5-R, A5-R, LT-R, ST-R B4, LG A3, LD * * * Drawer 45 28 24 21 Paper supply Bypass feed Size not Size specified specified 40 21 28 21 24 21 21 21 “–” means “Not acceptable”. The copy speed in the above table are available when originals are manually placed for single side, multiple copying. When the RADF is used, the copy speed of 35[45] sheets per minute is only available under the following conditions: • Original/Mode: Single side original/A4/LT size. APS/automatic density are not selected. • Number of sheets: 35[45] or more. • Paper feeding: LCF • Reproduction ratio: 100% November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 SPECIFICATIONS / ACCESSORIES / OPTIONS / SUPPLIES 1-1 05/11 * System copy speed Sec. Copy mode Single-sided originals Single-sided copies Single-sided originals Double-sided copies Double-sided originals Double-sided copies Double-sided originals Single-sided copies * 1 set e-STUDIO350/352 20.85 e-STUDIO450/452 17.49 3 sets 57.95 46.68 5 sets 1 set 91.20 27.42 73.50 25.71 3 sets 62.18 57.41 5 sets 1 set 97.55 55.47 89.03 54.68 3 sets 126.21 118.07 5 sets 1 set 196.93 48.22 181.36 48.20 3 sets 117.44 102.18 5 sets 184.96 155.06 * * * The system copy speed, including scanning time, is available when 10 sheets of A4/LT size original are set on RADF and one of the copy modes in the left table is selected. The period of time from pressing [START] to the paper exit completely out of the equipment based on the actually measured value. Upper drawer is selected and copying is at the non-sort mode. Automatic copy density, APS/AMS are turned off. Finisher is not installed. • Copy paper Drawer Size Weight Special paper ADU PFP A3 to A5-R LD to ST-R g/m2 64 to 105 17 to 28 lb. - LCF Bypass copy A4, LT A3 to A5-R, LD to ST-R (Non-standard or userspecified sizes can be set.) 64 to 209 g/m2, 17 to 55 lb.(Continuous feeding) 50 to 209 g/m2, 13 to 55 lb. (Single paper feeding) Tracing paper, labels, OHP film (thickness: 80µm or thicker) Remarks These special paper recommended by Toshiba Tec First copy time ...................... e-STUDIO350/352: Approx. 3.9sec. or less e-STUDIO450/452: Approx. 3.9sec. or less (A4/LT, upper drawer, 100%, original placed manually) Warming-up time .................. Approx. 20 seconds (temperature: 20°C) Multiple copying.................... Up to 999 copies; Key in set numbers Reproduction ratio ................ Actual ratio: 100±0.5% Zooming: 25 to 400% in increments of 1% (25 to 200% when using RADF) Resolution/Gradation............ Scanning: 600 dpi x 600 dpi Printing: Equivalent to 2400 dpi x 600 dpi Gradation: 256 steps Eliminated portion................. Leading edges: 3.0±2.0 mm, Side/trailing edges: 2.0±2.0 mm (copy) Leading / trailing edges: 5.0±2.0 mm, Side edges: 5.0±2.0 mm (print) e-STUDIO350/352/450/452 SPECIFICATIONS / ACCESSORIES / OPTIONS / SUPPLIES 1-2 05/11 November 2003 © TOSHIBA TEC Paper feeding ....................... Automatic feeding: Standard drawers–2 drawers (stack height 60.5 mm, equivalent to 550 sheets; 64 to 80 g/m2 (17 to 22 lb.)) PFP–Option (One drawer or two: stack height 60.5 mm, equivalent to 550 sheets; 64 to 80 g/m2 (17 to 22 lb.)) LCF–Option (Stack height 137.5 mm x 2: equivalent to 2500 sheets; 64 to 80 g/m2 (17 to 22 lb.)) Bypass feeding: (Stack height 11 mm: equivalent to 100 sheets; 64 to 80 g/m (17 to 22 lb.)) Capacity of originals in the reversing automatic document feeder (Option) .................................................. A3 to A5-R, LD to ST-R: 100 sheets / 80 g/m2 (Stack height 16 mm or less) Automatic duplexing unit ...... Stackless, Switchback type Toner supply ......................... Automatic toner density detection/supply Toner cartridge replacing method Density control...................... Automatic density mode and manual density mode selectable in 11 steps Weight .................................. 83 kg, 183 lb. (e-STUDIO350/450) 86 kg, 189.59 lb. (e-STUDIO352/452) Power requirements ............. AC 110 V (±10%) / 13.2 A, 115 V (±10%) or 127 V (±10%) / 12 A 220-240 V (±10%) or 240 V (±10%) / 8 A * Power consumption.............. 1.5 kW or less (100 V series), 17 kW or less (200 V series) The electric power is supplied to the RADF, Finisher, PFP and LCF through the equipment. Total counter......................... Electronical counter Dimensions of the equipment See the figure below W660 x D718 x H739 mm (e-STUDIO350/450) W660 x D758 x H739 mm (e-STUDIO352/452) When the tilt angle of the control panel is 45 degrees. D 45˚ H W Fig. 1-1 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 SPECIFICATIONS / ACCESSORIES / OPTIONS / SUPPLIES 1-3 05/11 1 1.2 * Accessories Unpacking/Setup instruction Operator’s manual Operator's manual pocket Power cable 1 set 4 pcs. (except for MJD) 1 pc. 1 pc. Warranty sheet 1 pc. (for NAD) Setup report 1 set (for NAD and MJD) PM sticker 1 pc. (for MJD) Drum (installed inside of the equipment) 1 pc. (for MJD) Toner bag 1 pc. Toner cartridge 1 pc. (except for NAD and MJD) Developer material Operation panel stopper Blind seal 1 pc. (except for NAD and MJD) 1 pc. 1 pcs Rubber plug 4 pcs. CD-ROM 4 pcs. Platen cover 1 pc. (for CND) Machine version NAD: North America MJD: Europe AUD: Australia ASD: Central and South America / Hong Kong / Asia TWD: Taiwan SAD Saudi Arabia JPD: Japan CND: China ASU: Asia KRD: Korea e-STUDIO350/352/450/452 SPECIFICATIONS / ACCESSORIES / OPTIONS / SUPPLIES 1-4 05/11 November 2003 © TOSHIBA TEC 1.3 1.3.1 Options 1 e-STUDIO350/450 Platen cover Reversing Automatic Document Feeder (RADF) Drawer module Paper Feed Pedestal (PFP) Large Capacity Feeder (LCF) Finisher (Hanging type) Finisher (Console type) Finisher (Console saddle stitcher type) Hole punch unit Staple cartridge Bridge kit Job Separator Offset Tray Key Copy Counter Work Tray Damp Heater Fax Board 2nd Line for Fax Board Wireless LAN Adapter PCI slot Scrambler board Printer Kit Printer/Scanner Kit Scanner upgrade Kit Desk Data overwrite kit * 1) N: North America E: Europe KA-3511PC/PC-C MR-3015 MY-1021/-C KD-1011/-C KD-1012 A4/LT/A4-C MJ-1022/-C MJ-1023/-C MJ-1024/-C MJ-6004 N/E/F/S *1 STAPLE-1600 (for MJ-1022) STAPLE-2000 (for MJ-1023/1024) STAPLE-600 (for MJ-1024) KN-3520/-C MJ-5004/-C MJ-5005/-C MU-8, MU-10 KK-3511 MF-3520 U/E GD-1150 NA/AU/EU/TW/C/AS GD-1160 NA/EU/TW/C GN-1010 GO-1030 GP-1030 GM-1010 GM-2010 GM-3010 MH-1700 GP-1050 F: France S: Sweden Notes: 1. The bridge unit (KN-3520) is necessary for installation of the finisher (MJ-1022, MJ-1023 or MJ-1024). 2. The finisher (MJ-1023 or MJ-1024) is necessary for installation of the hole punch unit (MJ-6004N/E/F/S). 3. The PCI slot (GO-1030) is necessary for installation of the scrambler board (GP-1030). November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 SPECIFICATIONS / ACCESSORIES / OPTIONS / SUPPLIES 1-5 05/11 1.3.2 e-STUDIO352/452 Platen cover Reversing Automatic Document Feeder (RADF) Drawer module Paper Feed Pedestal (PFP) Large Capacity Feeder (LCF) Finisher (Hanging type) : e-STUDIO352 only Finisher (Console type) Finisher (Console type) Finisher (Console saddle stitcher type) Hole punch unit (for MJ-1101) Hole punch unit (for MJ-1023/1024) Staple cartridge Bridge kit Job Separator Offset Tray Work Tray Damp Heater Fax Board 2nd Line for Fax Board Printer Kit Printer/Scanner Kit Scanner Kit Scrambler board Wireless LAN module Bluetooth module Antenna Data overwrite kit PCI slot Desk Harness kit for coin controller KA-3511PC MR-3018 MY-1021/-C KD-1011/-C KD-1012 LT/A4/A4-C MJ-1022/-C MJ-1101 MJ-1023/-C MJ-1024/-C MJ-6101 N/E/F/S MJ-6004 N/E/F/S STAPLE-1600 (for MJ-1022) STAPLE-2400 (for MJ-1101) STAPLE-2000 (for MJ-1023/1024) STAPLE-600 (for saddle stitcher of MJ-1024) KN-3520/-C MJ-5004/-C MJ-5005/-C KK-3511 MF-3520 U/E GD-1200 NA/EU/AU/AS/C/TW/KR GD-1160 NA/EU-N/C/TW GM-1060 GM-2060 GM-4060 GP-1040 GN-1041 GN-2010 GN-3010 GP-1060 GO-1060 MH-1700 GQ-1020 Notes: 1. The bridge kit (KN-3520) is necessary for installation of the finisher (MJ-1022, MJ-1023/1024 or MJ-1101). 2. The finisher (MJ-1023/1024) is necessary for installation of the hole punch unit (MJ-6004N/E/ F/S). The finisher (MJ-1101) is necessary for installation of the hole punch unit (MJ-6101N/E/ F/S). 3. The PCI slot (GO-1060) is necessary for the installation of the scrambler board (GP-1040). 4. The antenna (GN-3010) is necessary to enable the wireless LAN module (GN-1041) and Bluetooth module (GN-2010). 5. When the wireless LAN module (GN-1041) and the Bluetooth module (GN-2010) are installed, only 1 antenna (GN-3010) can be connected to each. e-STUDIO350/352/450/452 SPECIFICATIONS / ACCESSORIES / OPTIONS / SUPPLIES 1-6 06/06 November 2003 © TOSHIBA TEC 1.4 Supplies Drum Toner bag Toner cartridge Developer * * 2) N: Asia 3) T: Taiwan 1 OD-3500 PS-TB3520 /E/N *2 PS-ZT3520 /T/D/C/E *3 D-3500 E: Europe D: Asia November 2003 © TOSHIBA TEC NONE: North America C: China E: Europe NONE: North America e-STUDIO350/352/450/452 SPECIFICATIONS / ACCESSORIES / OPTIONS / SUPPLIES 1-7 05/05 e-STUDIO350/352/450/452 SPECIFICATIONS / ACCESSORIES / OPTIONS / SUPPLIES 1-8 05/11 Staple Cartridge STAPLE-600 Finisher (Console saddle stitcher type) MJ-1024 Finisher (Console type) MJ-1023 Staple Cartridge STAPLE-2000 2nd Line for FAX Board GD-1160 NA/EU/TW/C FAX Board GD-1150 NA/AU/EU/ TW/C/AS Drawer Module MY-1021 PCI Slot GO-1030 Offset Tray MJ-5005 Job Separator MJ-5004 Scrambler Board GP-1030 Hole Punch Unit MJ-6004 N/E/F/S Bridge Kit KN-3520 Paper Feed Pedestal (PFP) KD-1011 Wireless LAN Adapter GN-1010 Large Capacity Feeder (LCF) KD-1012 A4/LT Platen Cover KA-3511 Desk MH-1700 Scanner Upgrade Kit GM-3010 Printer/ Scanner Kit GM-2010 Printer Kit GM-1010 Data overwrite kit GP-1050 Damp Heater MF-3520 U/E Key Copy Counter MU-8, MU-10 Work Tray KK-3511 1.5.1 Staple Cartridge STAPLE-1600 Finisher (Hanging type) MJ-1022 Reversing Automatic Document Feeder (RADF) MR-3015 1.5 System List e-STUDIO350/450 Fig. 1-2 November 2003 © TOSHIBA TEC November 2003 © TOSHIBA TEC 1-9 05/11 Finisher (Console type) MJ-1101 Staple Cartridge STAPLE-2400 Finisher (Console saddle stitcher type) MJ-1024 Finisher (Console type) MJ-1023 Staple Cartridge STAPLE-2000 Staple Cartridge STAPLE-1600 Finisher (Hanging type) MJ-1022 Hole Punch Unit MJ-6101 N/E/F/S 2nd Line for FAX Board GD-1160 NA/EU-N/TW/C FAX Board GD-1200 NA/EU/AU/AS/ C/TW/KR Drawer Module MY-1021 Scrambler Board GP-1040 Offset Tray MJ-5005 Job Separator MJ-5004 Bridge Kit KN-3520 Damp Heater MF-3520 U/E Hole Punch Unit MJ-6004 N/E/F/S Paper Feed Pedestal (PFP) KD-1011 PCI Slot GO-1060 Reversing Automatic Document Feeder (RADF) MR-3018 Large Capacity Feeder (LCF) KD-1012 A4/LT Platen Cover KA-3511 Desk MH-1700 Data Overwrite Kit GP-1060 Scanner Kit GM-4060 Printer/ Scanner Kit GM-2060 Printer Kit GM-1060 Antenna GN-3010 Bluetooth Module GN-2010 Wireless LAN Module GN-1041 Work Tray KK-3511 1.5.2 e-STUDIO352/452 1 Fig. 1-3 e-STUDIO350/352/450/452 SPECIFICATIONS / ACCESSORIES / OPTIONS / SUPPLIES e-STUDIO350/352/450/452 SPECIFICATIONS / ACCESSORIES / OPTIONS / SUPPLIES 1 - 10 November 2003 © TOSHIBA TEC 2. ERROR CODE AND SELF-DIAGNOSTIC MODE 2.1 Error Code List One of the following error codes is displayed at the upper right of the screen while pressing the [CLEAR] button and the digital key [8] simultaneously when the “CLEAR PAPER” or “CALLSERVICE” symbol is blinking. 2.1.1 Jam Error code E010 Classification Paper exit jam Contents Jam not reaching the exit sensor: The paper which has passed through the fuser unit does not reach the exit sensor. Troubleshooting P. 5-1 Stop jam at the exit sensor: The trailing edge of the paper does not pass the exit sensor after its leading edge has reached this sensor. P. 5-1 Power-ON jam: The paper is remaining on the paper transport path when power is turned ON. Incorrect paper size setting for upper drawer: The size of paper in the 1st drawer differs from size setting of the equipment. P. 5-2 E062 Incorrect paper size setting for lower drawer: The size of paper in the 2nd drawer differs from size setting of the equipment. P. 5-2 E063 Incorrect paper size setting for PFP upper drawer: The size of paper in the 3rd drawer differs from size setting of the equipment. P. 5-2 E064 Incorrect paper size setting for PFP lower drawer: The size of paper in the 4th drawer differs from size setting of the equipment. Incorrect paper size setting for bypass tray: The size of paper in the bypass tray differs from size setting of the equipment. P. 5-2 HDD abnormality causes jam: Image data to be printed cannot be prepared. ADU misfeeding (Paper not reaching the registration sensor): The paper which has passed through ADU does not reach the registration sensor during duplex printing. P. 5-3 E020 E030 Other paper jam E061 E065 E090 E110 Paper misfeeding P. 5-2 P. 5-2 P. 5-14 E120 Bypass misfeeding (Paper not reaching the registration sensor): The paper fed from the bypass tray does not reach the registration sensor. P. 5-15 E130 Upper drawer misfeeding (Paper not reaching the upper drawer feed sensor): The paper fed from the upper drawer does not reach the upper drawer feed sensor. P. 5-16 E140 Lower drawer misfeeding (Paper not reaching the lower drawer feed sensor): The paper fed from the lower drawer does not reach the lower drawer feed sensor. P. 5-17 E150 PFP upper drawer misfeeding (Paper not reaching the PFP upper drawer feed sensor): The paper fed from the PFP upper drawer does not reach the PFP upper drawer feed sensor. P. 5-18 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2-1 06/06 2 Error code Contents Troubleshooting PFP lower drawer misfeeding (Paper not reaching the PFP lower drawer feed sensor): The paper fed from the PFP lower drawer does not reach the PFP lower drawer feed sensor. LCF misfeeding (Paper not reaching the LCF feed sensor): The paper fed from the LCF does not reach the LCF feed sensor. P. 5-19 Upper drawer transport jam (Paper not reaching the registration sensor): The paper does not reach the registration sensor after it has passed the upper drawer feed sensor. Lower drawer transport jam (Paper not reaching the registration sensor): The paper does not reach the registration sensor after it has passed the upper drawer feed sensor. P. 5-3 E220 Lower drawer transport jam (Paper not reaching the upper drawer feed sensor): The paper does not reach the upper drawer feed sensor after it has passed the lower drawer feed sensor. P. 5-4 E300 PFP upper drawer transport jam (Paper not reaching the registration sensor): The paper does not reach the registration sensor after it has passed the upper drawer feed sensor. PFP upper drawer transport jam (Paper not reaching the upper drawer feed sensor): The paper does not reach the upper drawer feed sensor after it has passed the lower drawer feed sensor. P. 5-3 E160 Classification Paper misfeeding E190 E200 E210 E310 Paper transport jam P. 5-20 P. 5-3 P. 5-4 E320 PFP upper drawer transport jam (Paper not reaching the lower drawer feed sensor): The paper does not reach the lower drawer feed sensor after it has passed the PFP upper drawer feed sensor. P. 5-5 E330 PFP lower drawer transport jam (Paper not reaching the registration sensor): The paper does not reach the registration sensor after it has passed the upper drawer feed sensor. PFP lower drawer transport jam (Paper not reaching the upper drawer feed sensor): The paper does not reach the upper drawer feed sensor after it has passed the PFP lower drawer feed sensor. P. 5-3 E350 PFP lower drawer transport jam (Paper not reaching the lower drawer feed sensor): The paper does not reach the lower drawer feed sensor after it has passed the PFP upper drawer feed sensor. P. 5-5 E360 PFP lower drawer transport jam (Paper not reaching the PFP upper drawer feed sensor): The paper does not reach the PFP upper drawer feed sensor after it has passed the PFP lower drawer feed sensor. P. 5-6 E3C0 LCF transport jam (Paper not reaching the registration sensor): The paper does not reach the registration sensor after it has passed the upper drawer feed sensor. P. 5-3 E3D0 LCF transport jam (Paper not reaching the upper drawer feed sensor): The paper does not reach the upper drawer feed sensor after it has passed the lower drawer feed sensor. P. 5-4 E340 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2-2 P. 5-4 November 2003 © TOSHIBA TEC Error code Classification E3E0 Paper transport jam E400 Cover open jam E410 E420 E430 E440 E450 E480 E490 E491 E510 Paper transport jam (ADU section) E520 E550 Other paper jam E711 RADF jam Contents Troubleshooting LCF transport jam (Paper not reaching the lower drawer feed sensor): The paper does not reach the lower drawer feed sensor after it has passed the LCF feed sensor. Jam access cover open jam: The jam access cover has opened during printing. Front cover open jam: The front cover has opened during printing. P. 5-5 P. 5-21 P. 5-21 PFP side cover open jam: The PFP side cover has opened during printing. The ADU has opened during printing. P. 5-22 Side cover open jam: The side cover has opened during printing. LCF side cover open jam: The LCF side cover has opened during printing. Bridge unit open jam: The bridge unit has opened during printing. P. 5-23 P. 5-22 P. 5-23 P. 5-24 Job separator cover open jam: The job separator cover has opened during printing. Offset tray cover open jam: The offset tray cover has opened during printing. P. 5-24 Stop jam in the ADU: The paper does not reach the ADU exit sensor after it has passed the ADU entrance sensor. P. 5-7 Jam not reaching the ADU entrance sensor: The paper does not reach the ADU entrance sensor after it is switchbacked in the exit section. Paper remaining jam on the transport path: The paper is remaining on the transport path when printing is finished (caused by a multiple paper feeding). P. 5-8 P. 5-25 P. 5-9 Jam not reaching the original length sensor: The original fed from the original feeding tray does not reach the original length sensor. P. 5-26 E712 Jam not reaching the registration sensor: The original fed from the original feeding tray does not reach the registration sensor. P. 5-26 E713 Stop jam at the original length sensor: The trailing edge of the original does not pass the original length sensor after its leading edge has reached this sensor. P. 5-26 E714 Feed signal reception jam: The feed signal is received even no original exists on the original feeding tray. P. 5-26 E721 Jam not reaching the read sensor: The original does not reach the read sensor after it has passed the registration sensor (when scanning obverse side) or the reverse sensor (when scanning reverse side). P. 5-27 E722 Jam not reaching the exit sensor (during scanning): The original which passed the read sensor does not reach the exit sensor when it is transported from the scanning section to exit section. P. 5-27 E723 Jam not reaching the reverse sensor (during scanning): The original which passed the read sensor does not reach the reverse sensor when it is transported from the scanning section to reverse section. P. 5-27 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2-3 2 Error code E724 Classification RADF jam E725 E726 Contents Troubleshooting Stop jam at the registration sensor: The trailing edge of the original does not pass the registration sensor after its leading edge has reached this sensor. Stop jam at the read sensor: The trailing edge of the original does not pass the read sensor after its leading edge has reached this sensor. P. 5-28 P. 5-28 Transport/exit signal reception jam: RADF receives the transport/exit reception signal from the equipment when no original is at the exposure waiting position. Stop jam at the exit sensor: The trailing edge of the original does not pass the exit sensor after its leading edge has reached this sensor. P. 5-28 E741 Stop jam at the reverse sensor: The trailing edge of the original does not pass the reversal sensor after its leading edge has reached this sensor. P. 5-29 E742 Jam not reaching the reverse sensor (during reverse feeding): The leading edge of the original does not reach the reverse sensor when original is fed from the reverse section. Jam not reaching the exit sensor (during reverse feeding): The original does not reach the exit sensor after it has passed the reverse sensor when the original is exited from the reverse section. P. 5-30 E860 Jam access cover open: The jam access cover has opened during RADF operation. P. 5-30 E870 RADF open jam: RADF has opened during RADF operation. Jam at the bridge unit transport sensor-1: The paper does not reach the bridge unit transport sensor-1 after it has passed the exit sensor. P. 5-31 E731 E743 E910 Finisher jam (Bridge unit) P. 5-29 P. 5-30 P. 5-32 E920 Stop jam at the bridge unit transport sensor-1: The trailing edge of the paper does not pass the bridge unit transport sensor-1 after its leading edge has reached the sensor. P. 5-32 E930 Jam at the bridge unit transport sensor-2: The trailing edge of the paper does not reach the bridge unit transport sensor-2 after its leading edge has reached the bridge unit transport sensor-1. P. 5-32 E940 Stop jam at the bridge unit transport sensor-2: The trailing edge of the paper does not reach the bridge unit transport sensor-2 after its leading edge has reached the bridge unit transport sensor-2. P. 5-32 Jam not reaching the job separator transport switch: The paper has passed through the exit sensor does not reach the job separator transport switch. P. 5-10 Stop jam at the job separator transport switch: The trailing edge of the paper does not pass the job separator transport switch. P. 5-10 Jam not reaching the offset tray transport switch: The paper has passed through the exit sensor does not reach the offset tray transport switch. P. 5-10 Stop jam at the offset tray transport switch: The trailing edge of the paper does not pass the offset tray transport switch. P. 5-10 E950 Job separator jam E951 E960 E961 Offset tray jam e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2-4 06/01 November 2003 © TOSHIBA TEC Error code Classification Contents Troubleshooting E9F0 Finisher jam (Puncher unit) Punching jam: Punching is not performed properly. [MJ-1023/1024 (when MJ-6004 is installed)] [MJ-1101 (when MJ-6101 is installed)] P. 5-50 EA10 Finisher jam (Finisher unit) Paper transport delay jam: The paper which has passed the bridge unit does not reach the inlet sensor. [MJ-1022/1023/1024/1101] P. 5-33 EA20 Paper transport stop jam: (1) The paper does not pass through the inlet sensor. [MJ-1022/1023/1024] (2) The paper has passed through the inlet sensor but does not reach or pass the feed path sensor or processing tray sensor. [MJ-1023/1024] (3) The paper which has passed through the inlet sensor does not reach the transport sensor. [MJ1101] P. 5-35 EA21 Paper size error jam: Paper does not reach the sensor because the paper is shorter than spec. [MJ1101] P. 5-36 EA30 Power-ON jam: (1) Paper exists at the inlet sensor when power is turned ON. [MJ-1022/1023/1024] (2) Paper exists at the feed path sensor or processing tray sensor when power is turned ON. [MJ-1023/1024] P. 5-37 EA31 Transport path paper remaining jam: The paper which has passed through the inlet sensor does not reach the transport sensor. [MJ-1101] Exit paper remaining jam: The paper is remaining on the finishing tray when the power is turned ON. [MJ-1101] P. 5-38 Door open jam: (1) The finisher has been released from the equipment during printing. [MJ-1022] (2) The upper/front cover of the finisher unit or the upper/front door of the puncher unit has opened during printing. [MJ-1023/1024] (3) The front cover or stationary tray cover is opened during paper transport. [MJ-1101] Stapling jam: Stapling is not performed properly.[MJ-1022/1023/1024/1101] Early arrival jam: The inlet sensor detects the paper earlier than a specified timing. [MJ-1022/1023/ 1024/1101] P. 5-39 EA32 EA40 EA50 EA60 EA70 EA80 Finisher jam (Saddle stitcher unit) EA90 EAA0 November 2003 © TOSHIBA TEC P. 5-38 P. 5-42 P. 5-44 Stack delivery jam: It cannot deliver the stack of paper on the intermediary process tray to the stack tray. [MJ-1022] Stack exit belt home position error: The stack exit belt is not at the home position. [MJ-1101] P. 5-45 Stapling jam: Stapling is not performed properly. [MJ-1024] P. 5-47 Door open jam: The delivery cover or the inlet cover has opened during printing [MJ-1024]. Power-ON jam: Paper exists at No.1 paper sensor, No. 2 paper sensor, No.3 paper sensor, vertical path paper sensor or delivery sensor when power is turned ON. [MJ-1024] P. 5-47 P. 5-48 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2-5 06/01 2 Error code Contents Troubleshooting Transport stop jam: The paper which passed through the inlet sensor does not reach or pass No.1 paper sensor, No. 2 paper sensor, No.3 paper sensor or delivery sensor. [MJ-1024] Transport delay jam: The paper which has reached the inlet sensor does not pass through the inlet sensor. [MJ-1024] P. 5-48 Print end command time-out jam: The printing has not finished normally because of the communication error between the SYS board and LGC board at the end of printing. Receiving time time-out jam: The printing has been interrupted because of the communication error between the equipment and finisher when the paper is transported from the equipment to the finisher. P. 5-51 Stack return jam: It cannot load the paper which passed through the delivery roller on the intermediary process tray. [MJ-1022] Ready time time-out jam: The equipment judges that the paper transport to the finisher is disabled because of the communication error between the equipment and finisher at the start of printing. Paper remaining on the transport path: The multiple feeding of preceding paper caused the misfeeding of upcoming paper. P. 5-46 Paper remaining on the transport path: The multiple feeding of preceding paper caused the misfeeding of upcoming paper (redetection after no jam is detected at [EB50]). P. 5-13 Sideways adjustment motor (M2) home position detection error: The Sideways adjustment motor is not at the home position. [MJ-1101 (when MJ-6101 is installed)] P. 5-52 Skew adjustment motor (M1) home position detection abnormality: The Skew adjustment motor is not at the home position. [MJ-1101 (when MJ-6101 is installed)] P. 5-52 Shutter home position error: The shutter is not at the home position. [MJ-1101] Front alignment plate home position error: The front alignment plate is not at the home position. [MJ1101] P. 5-53 ED14 Rear alignment plate home position error: The rear alignment plate is not at the home position. [MJ1101] P. 5-54 ED15 Paddle home position error: The paddle is not at the home position. [MJ-1101] P. 5-54 ED16 Buffer tray home position error: The buffer tray is not at the home position. [MJ-1101] P. 5-55 EAB0 Classification Finisher jam (Saddle stitcher unit) EAC0 EAD0 Other paper jam EAE0 Finisher jam EAF0 Finisher jam (Finisher unit) EB30 Finisher jam EB50 Paper transport jam EB60 ED10 Finisher (Puncher unit) ED11 ED12 ED13 Finisher e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2-6 06/01 P. 5-49 P. 5-51 P. 5-51 P. 5-11 P. 5-53 November 2003 © TOSHIBA TEC 2.1.2 Service call Error code C010 Contents Main motor abnormality: The main motor is not rotating normally. PFP motor abnormality: The PFP motor is not rotating normally. (the case that paper can be fed from any drawer except the PFP) Troubleshooting P. 5-56 C130 Upper drawer tray abnormality: The upper drawer tray motor is not rotating or the upper drawer tray is not moving normally. (the case that paper can be fed from any drawer except the upper drawer) P. 5-58 C140 Lower drawer tray abnormality: The lower drawer tray motor is not rotating or the lower drawer tray is not moving normally. (the case that paper can be fed from any drawer except the lower drawer) P. 5-58 C150 PFP upper drawer tray abnormality: The PFP upper drawer tray motor is not rotating or the PFP upper drawer tray is not moving normally. (the case that paper can be fed from any drawer except the PFP upper drawer) PFP lower drawer tray abnormality: The PFP lower drawer tray motor is not rotating or the PFP lower drawer tray is not moving normally. (the case that paper can be fed from any drawer except the PFP lower drawer) P. 5-59 C040 Classification Drive system related service call Paper feeding system related service call C160 P. 5-57 2 P. 5-59 C180 LCF tray motor abnormality: The LCF tray motor is not rotating or the LCF tray is not moving normally. (the case that paper can be fed from any drawer except the LCF) P. 5-60 C1A0 LCF end fence motor abnormality: The LCF end fence motor is not rotating or the LCF end fence is not moving normally. (the case that paper can be fed from any drawer except the LCF) P. 5-61 C1B0 LCF transport motor abnormality: The LCF transport motor is not rotating normally. (the case that paper can be fed from any drawer except the LCF) P. 5-62 Peak detection error: Lighting of the exposure lamp (white reference) is not detected when power is turned ON. P. 5-63 C270 Carriage home position sensor not turning OFF within a specified period of time: The carriage does not shift from its home position in a specified period of time. P. 5-64 C280 Carriage home position sensor not turning ON within a specified period of time: The carriage does not reach to its home position in a specified period of time. P. 5-64 Thermistor or heater abnormality at power-ON: Abnormality of service call the thermistor is detected when power is turned ON or the temperature of the fuser roller does not rise in a specified period of time after power is turned ON. P. 5-65 Heater abnormality after abnormality judgment: The temperature of the fuser roller has exceeded the range of control (in this case, the main switch turns OFF automatically) or does not even reach the range. P. 5-66 C260 C410 Scanning system related service call Fuser unit related service call C440 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2-7 Error code Classification Contents Troubleshooting C450 Fuser unit related service call Thermistor abnormality during printing: Abnormality of the thermistor is detected during printing. IH initialization or IH power voltage abnormality: The AC input is not applied to the IH control circuit normally, or the input voltage is too high/low. P. 5-66 C470 C480 Overheating of IGBT: The temperature of the IGBT rises abnormally. IH control circuit or IH coil abnormality: Abnormality is detected in IH control circuit or IH coil is broken/ shorted. C490 C550 (C780) C570 P. 5-67 P. 5-68 P. 5-68 Optional communicaRADF I/F error: Communication error has occurred tion related service call between the RADF and the scanner. Communication error between Engine-CPU and IPC board Communication error between IPC board and finisher P. 5-69 RADF related service call EEPROM initialization error: EEPROM is not initialized normally when performing the code 05-356. Reverse sensor adjustment error P. 5-70 C810 Fan motor abnormality: The fan motor is not rotating normally. P. 5-70 C820 Read sensor adjustment error: The read sensor cannot be adjusted normally when performing the code 05-356. P. 5-70 C830 Original length sensor adjustment error: The original length sensor cannot be adjusted normally when performing the code 05-356. P. 5-70 Engine-CPU abnormality P. 5-90 High-voltage transformer abnormality: Leakage of the main charger is detected. P. 5-90 Polygonal motor abnormality: The polygonal motor is not rotating normally. P. 5-71 H-Sync detection error: H-Sync detection PC board cannot detect laser beams. Finisher not connected: The finisher is not connected. P. 5-71 CB01 Finisher communication error: Communication error has occurred between the equipment and finisher. - CB10 Entrance motor abnormality: The entrance motor is not rotating normally. [MJ-1101] Buffer tray guide motor abnormality: The buffer tray guide motor is not rotating or the buffer tray guide is not moving normally. [MJ-1101] P. 5-72 C580 C730 C740 C940 C970 CA10 Circuit related service call Process related service call Laser optical unit related service call CA20 CB00 CB11 CB12 Finisher related service call Buffer roller drive motor abnormality: The buffer roller drive motor is not rotating or the buffer roller is not moving normally. [MJ-1101] e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2-8 06/06 P. 5-69 P. 5-69 P. 5-70 - P. 5-72 P. 5-72 November 2003 © TOSHIBA TEC Error code CB20 Classification Finisher related service call CB30 Contents Troubleshooting Delivery motor abnormality: Delivery motor or delivery roller is not rotating normally. [MJ-1022] Tray 1/Tray 2 shift motor abnormality: Tray 1/Tray 2 shift motor is not rotating or delivery tray is not moving normally. [MJ-1023/1024] P. 5-72 P. 5-73 Movable tray shift motor abnormality: The movable tray shift motor is not rotating or the movable tray is not moving normally. [MJ-1101] 2 CB31 Movable tray paper-full detection error: The actuator of the movable tray paper-full detection sensor does not move smoothly. [MJ-1101] P. 5-74 CB40 Rear aligning plate motor abnormality: Rear aligning plate motor is not rotating or aligning plate is not moving normally. [MJ-1023/1024] P. 5-74 Front alignment motor abnormality: The front alignment motor is not rotating or the front alignment plate is not moving normally. [MJ-1101] CB50 Staple motor abnormality: Staple motor is not rotating or stapler is not moving normally. [MJ-1022/ 1023/1024] P. 5-75 Stapler home position error: The stapler home position sensor does not work. [MJ-1101] Stapler shift home position error: The stapler is not at the home position. [MJ-1101] Stapler unit shift motor abnormality: The stapler unit shift motor is not rotating or the stapler is not moving normally. [MJ-1023/1024/1101] Backup RAM data abnormality: (1) Abnormality of checksum value on finisher controller board is detected when the power is turned on. [MJ-1023/1024] (2) Abnormality of checksum value on punch driver board is detected when the power is turned on. [MJ1023/1024 (when MJ-6004 is installed)] RAM abnormality: Abnormality of checksum value on finisher controller PC board is detected when the power is turned on. [MJ-1101] P. 5-75 CB81 Flash ROM abnormality: Abnormality of checksum value on finisher controller PC board is detected when the power is turned on. [MJ-1101] P. 5-77 CB90 Paper pushing plate motor abnormality: Paper pushing plate motor is not rotating or paper pushing plate is not moving normally. [MJ-1024] P. 5-77 CBA0 Stitch motor (front) abnormality: Stitch motor (front) is not rotating or rotary cam is not moving normally. [MJ-1024] P. 5-77 CBB0 Stitch motor (rear) abnormality: Stitch motor (rear) is not rotating or rotary cam is not moving normally. [MJ-1024] Alignment motor abnormality: Alignment motor is not rotating or aligning plate is not moving normally. [MJ-1024] P. 5-77 CB51 CB60 CB80 CBC0 CBD0 CBE0 November 2003 © TOSHIBA TEC Guide motor abnormality: Guide motor is not rotating or guide is not moving normally. [MJ-1024] Paper folding motor abnormality: Paper folding motor or paper folding roller is not rotating normally. [MJ-1024] P. 5-76 P. 5-76 P. 5-77 P. 5-78 P. 5-78 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2-9 06/01 Error code Contents Troubleshooting Paper positioning plate motor abnormality: Paper positioning plate motor is not rotating or paper positioning plate is not moving normally. [MJ-1024] P. 5-78 CC00 Sensor connector abnormality: Connector of guide home position sensor, paper pushing plate home position sensor or paper pushing plate top position sensor is disconnected. [MJ- 1024] P. 5-79 CC10 Micro switch abnormality: With all covers closed, inlet door switch, delivery door switch or front cover switch is open. [MJ-1024] P. 5-79 CC20 Communication error between finisher and saddle stitcher: Communication error between finisher controller board and saddle stitcher controller board [MJ-1023/1024] Stack processing motor abnormality: The stack processing motor is not rotating or the stack delivery belt is not moving normally. [MJ-1022] P. 5-79 CBF0 CC30 Classification Finisher related service call P. 5-80 Stack transport motor abnormality: The stack transport motor is not rotating or the stack transport belt is not moving normally. [MJ-1101] CC31 Transport motor abnormality: The transport motor is not rotating or the stack transport roller -1 and -2 is not rotating normally. [MJ-1101] P. 5-81 CC40 Swing motor abnormality: Swing motor is not rotating or swing unit is not moving normally. [MJ-1023/ 1024] P. 5-81 CC41 Paper holder cam home position abnormality: The paper holder cam is not at the home position. [MJ1101] P. 5-82 CC50 Horizontal registration motor abnormality: Horizontal registration motor is not rotating or puncher is not shifting normally. [MJ-1023/1024 (when MJ6004 is installed)] P. 5-82 CC51 Sideways adjustment motor (M2) abnormality: Sideways adjustment motor is not rotating or puncher is not shifting normally. [MJ-1101 (when MJ-6101 is installed) P. 5-82 CC52 Skew adjustment motor (M1) abnormality: Skew adjustment motor is not rotating or puncher is not shifting normally. [MJ-1101 (when MJ-6101 is installed)] Punch motor abnormality: Punch motor is not rotating or puncher is not shifting normally. [MJ-1023/ 1024 (when MJ-6004 is installed)] P. 5-83 CC60 CC61 CC71 CC72 Punch motor (M3) home position detection error: Punch motor is not rotating or puncher is not shifting normally. [MJ-1101 (when MJ-6101 is installed)] Punch ROM checksum error: Abnormality of checksum value on Hole punch controller PC board is detected when the power is turned on. [MJ-1101 (when MJ-6101 is installed)] Punch RAM read/write error: Abnormality of checksum value on Hole punch controller PC board is detected when the power is turned on. [MJ-1101 (when MJ-6101 is installed)] e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 10 06/01 P. 5-83 P. 5-84 P. 5-84 P. 5-84 November 2003 © TOSHIBA TEC Error code CC80 Classification Finisher related service call Contents Troubleshooting Front alignment motor abnormality: Front alignment motor is not rotating or front aligning plate is not moving normally. [MJ-1022] P. 5-85 Rear alignment motor abnormality: The rear alignment motor is not rotating or the rear alignment plate is not moving normally. [MJ-1101] CC90 Upper stack tray lift motor abnormality: The upper stack tray lift motor is not rotating or the upper stack tray is not moving normally. [MJ-1022] P. 5-86 CCA0 Lower stack tray lift motor abnormality: The lower stack tray lift motor is not rotating or the lower stack tray is not moving normally. [MJ-1022] P. 5-87 CCB0 Rear jogging motor abnormality: The rear jogging motor is not rotating or the rear jogging plate is not moving normally. [MJ-1022] P. 5-87 CCD0 Stack ejection motor abnormality: Stack ejection motor or stack ejection roller is not rotating normally. [MJ-1023/1024] Paper trailing edge assist motor abnormality: Paper trailing edge assist motor is not rotating or paper trailing edge assist is not moving normally. [MJ1023/1024] Gear changing motor abnormality: Gear changing motor is not rotating normally. [MJ-1023/1024] P. 5-88 Paddle motor abnormality: The paddle motor is not rotating or the paddle is not rotating normally. [MJ1101] P. 5-89 CCE0 CCF0 CDE0 P. 5-88 P. 5-88 CDF0 Offset tray related service call Initialization error of the offset tray: The home position of the separator cannot be detected when the power is turned ON. P. 5-90 CE00 Finisher related service call Communication error between finisher unit and puncher unit: Communication error between finisher controller PC board and punch controller PC board [MJ-1023/1024 (when MJ-6004 is installed)] [MJ-1101 (when MJ-6101 is installed)] P. 5-89 F070 Communication related service call Other service call Communication error between System-CPU and Engine-CPU P. 5-69 F090 SRAM abnormality on the SYS board P. 5-90 F091 NVRAM abnormality on the SYS board P. 5-91 F092 SRAM and NVRAM abnormality on the SYS board P. 5-91 HDD format error: HDD cannot be initialized normally. HDD unmounted: Connection of HDD cannot be detected. HDD start error: HDD cannot become ‘Ready’ state. P. 5-91 F100 Other service call F101 F102 P. 5-91 P. 5-91 F103 HDD transfer time-out: Reading/writing cannot be performed in the specified period of time. P. 5-91 F104 P. 5-91 F105 HDD data error: Abnormality is detected in the data of HDD. HDD other error F106 Point and Print partition damage P. 5-92 F107 /SHR partition damage P. 5-92 /SHA partition damage P. 5-92 Communication error between System-CPU and Scanner-CPU P. 5-69 F108 F110 Communication related service call November 2003 © TOSHIBA TEC P. 5-91 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 11 06/01 2 Error code F111 F120 Classification Other service call Contents Scanner response abnormality Troubleshooting P. 5-69 F130 Database abnormality: Database is not operating normally. Invalid MAC address P. 5-92 F200 Data overwrite Kit (GP-1050/1060) is taken off P. 5-92 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 12 05/11 P. 5-92 November 2003 © TOSHIBA TEC 2.1.3 Error in Internet FAX / Scanning Function 1) Internet FAX related error (when GM-1010/3010 or GM-2010 is installed (e-STUDIO350/450)) (when GM-1060/4060 or GM-2060 is installed (e-STUDIO352/452)) Error code Classification Troubleshooting 1C10 System access abnormality 1C11 Insufficient memory P. 5-93 P. 5-93 1C12 Message reception error P. 5-93 1C13 Message transmission error P. 5-93 1C14 Invalid parameter P. 5-93 1C15 Exceeding file capacity P. 5-93 1C20 System management module access abnormality P. 5-93 1C21 Job control module access abnormality P. 5-93 1C22 Job control module access abnormality P. 5-93 1C30 Directory creation failure P. 5-94 1C31 File creation failure P. 5-94 1C32 File deletion failure P. 5-93 1C33 File access failure P. 5-94 1C40 Image conversion abnormality P. 5-94 1C60 HDD full failure during processing P. 5-94 1C61 Address Book reading failure P. 5-94 1C62 Memory acquiring failure P. 5-94 1C63 Terminal IP address unset P. 5-94 1C64 Terminal mail address unset P. 5-94 1C65 SMTP address unset P. 5-94 1C66 Server time time-out error P. 5-94 1C67 NIC time time-out error P. 5-94 1C68 NIC access error P. 5-94 1C69 SMTP server connection error P. 5-95 1C6A HOST NAME error P. 5-95 1C6B Terminal mail address error P. 5-95 1C6C Destination mail address error P. 5-95 1C6D System error P. 5-94 1C70 SMTP client OFF P. 5-95 1C71 SMTP authentication error P. 5-95 1C72 POP before SMTP error P. 5-95 1C80 Internet FAX transmission failure when processing E-mail job received P. 5-95 1C81 Onramp Gateway transmission failure P. 5-95 1C82 Internet FAX transmission failure when processing FAX job received P. 5-95 1CC0 Job canceling - 1CC1 Power failure P. 5-95 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 13 05/11 2 2) RFC related error (when GM-1010/3010 or GM-2010 is installed (e-STUDIO350/450)) (when GM-1060/4060 or GM-2060 is installed (e-STUDIO352/452)) Error code 2500 Message displayed in the TopAccess screen Syntax error, command unrecognized 2501 Syntax error in parameters or arguments 2503 Bad sequence of commands 2504 2550 Command parameter not implemented Mailbox unavailable 2551 User not local 2552 Insufficient system storage 2553 Mailbox name not allowed Contents Troubleshooting P. 5-96 HOST NAME error (RFC: 500) Destination mail address error (RFC: 500) Terminal mail address error (RFC: 500) HOST NAME error (RFC: 501) Destination mail address error (RFC: 501) Terminal mail address error (RFC: 501) Destination mail address error (RFC: 503) HOST NAME error (RFC: 504) Destination mail address error (RFC: 550) P. 5-96 P. 5-96 P. 5-96 P. 5-96 Destination mail address error (RFC: 551) Terminal/Destination mail address error (RFC: 552) P. 5-96 Destination mail address error (RFC: 553) P. 5-96 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 14 05/11 P. 5-96 November 2003 © TOSHIBA TEC 3) Electronic Filing related error Error code Message displayed in the TopAccess screen 2B10 There was no applicable job. Contents Troubleshooting P. 5-97 2B11 Job status failed. No applicable job error in job control module JOB status abnormality 2B20 Failed to access file. File library function error P. 5-97 2B30 Insufficient disk space. Insufficient disk space in /SHR partition P. 5-97 2B31 Failed to access Electronic Filing. Status of specified Electronic Filing or folder is undefined or being created/deleted P. 5-97 2B32 Failed to print Electronic Filing document. Electronic Filing printing failure: Specified document can not be printed because of client’s access (being edited, etc.). P. 5-97 2B50 Failed to process image. Image library error P. 5-97 2B51 Failed to process print image. List library error P. 5-97 2B71 Document(s) expire(s) in a few days Documents expiring in a few days exist - 2B80 Hard disk space in /SHR partition is nearly full (90%). Insufficient memory capacity - 2B90 Hard Disk space for Electronic Filing nearly full. Insufficient Memory. P. 5-97 2BA0 Invalid Box password specified. Invalid Box password P. 5-98 P. 5-97 2BB0 Job canceled Job canceling - 2BB1 Power failure occurred Power failure P. 5-98 2BC0 System fatal error. Fatal failure occurred P. 5-97 2BC1 Failed to acquire resource. System management module resource acquiring failure P. 5-97 2BD0 Power failure occurred during e-Filing restoring. Failed to get machine parameter. Power failure occurred during restoring of Electronic Filing Machine parameter reading failure P. 5-98 Maximum number of page range is reached. Maximum number of document range is reached. Exceeding maximum number of pages Exceeding maximum number of documents P. 5-98 Maximum number of folder range is reached. Exceeding maximum number of folders P. 5-98 2BE0 2BF0 2BF1 2BF2 November 2003 © TOSHIBA TEC P. 5-98 P. 5-98 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 15 04/05 2 4) E-mail related error (when GM-1010/3010 or GM-2010 is installed (e-STUDIO350/450)) (when GM-1060/4060 or GM-2060 is installed (e-STUDIO352/452)) 2C10 Message displayed in the TopAccess screen Illegal Job status System access abnormality P. 5-99 2C11 Not enough memory Insufficient memory P. 5-99 2C12 Illegal Job status Message reception error P. 5-99 2C13 Illegal Job status Message transmission error P. 5-99 2C14 Invalid parameter specified Invalid parameter P. 5-99 2C15 Message size exceeded limit or max- Exceeding file capacity imum size Illegal Job status System management module access abnormality P. 5-99 2C21 Illegal Job status P. 5-99 2C22 Illegal Job status 2C30 Failed to create directory Job control module access abnormality Job control module access abnormality Directory creation failure 2C31 Failed to create file File creation failure P. 5-99 2C32 Failed to delete file File deletion failure P. 5-99 2C33 Failed to create file File access failure P. 5-99 2C40 Failed to convert image file format Image conversion abnormality P. 5-99 2C60 HDD full failure during processing P. 5-99 2C61 Failed to process your Job. Insufficient disk space. Failed to read AddressBook Address Book reading failure P. 5-100 2C62 Not enough memory Memory acquiring failure P. 5-99 Error code 2C20 Contents Troubleshooting P. 5-99 P. 5-99 P. 5-99 2C63 Invalid Domain Address Terminal IP address unset P. 5-100 2C64 Invalid Domain Address Terminal mail address unset P. 5-100 2C65 Failed to connect to SMTP server SMTP address unset P. 5-100 2C66 Failed to connect to SMTP server Server time time-out error P. 5-100 2C67 Failed to send E-Mail message NIC time time-out error P. 5-100 2C68 Failed to send E-Mail message NIC access error P. 5-100 2C69 Failed to connect to SMTP server SMTP server connection error P. 5-100 2C6A Failed to send E-Mail message HOST NAME error (No RFC error) P. 5-100 2C6B Invalid address specified in From: field Terminal mail address error P. 5-100 2C6C Invalid address specified in To: field Destination mail address error (No RFC error) P. 5-100 2C6D NIC system error System error P. 5-100 2C70 SMTP service is not available SMTP client OFF P. 5-101 2C71 Failed SMTP Authentication SMTP authentication error P. 5-101 2C72 POP Before SMTP Authentication Failed POP before SMTP error P. 5-101 2C80 2C81 Failed to process received E-mail job E-mail transmission failure when processing E-mail job received Failed to process received Fax job Process failure of FAX job received 2CC0 Job canceled Job canceling - 2CC1 Power failure occurred Power failure P. 5-101 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 16 05/11 P. 5-101 P. 5-101 November 2003 © TOSHIBA TEC 5) File sharing related error (when GM-1010/3010 or GM-2010 is installed (e-STUDIO350/450)) (when GM-1060/4060 or GM-2060 is installed (e-STUDIO352/452)) Error code 2D10 2D11 2D12 2D13 2D14 2D15 2D20 2D21 2D22 2D30 2D31 2D32 2D33 2D40 2D60 2D61 2D62 2D63 2D64 2D65 2D66 2D67 2D68 2DA0 2DA1 2DA2 2DA3 2DA4 2DA5 2DA6 2DA7 2DC0 2DC1 Message displayed in the TopAccess screen Illegal Job status Not enough memory Illegal Job status Illegal Job status Invalid parameter specified There are too many documents in the folder. Failed in creating new document. Illegal Job status Contents System access abnormality Insufficient memory Message reception error Message transmission error Invalid parameter Exceeding document number System management module access abnormality Illegal Job status Job control module access abnormality Illegal Job status Job control module access abnormality Failed to create directory Directory creation failure Failed to create file File creation failure Failed to delete file File deletion failure Failed to create file File access failure Failed to convert image file format Image conversion abnormality Failed to copy file File library access abnormality Invalid parameter specified Invalid parameter Failed to connect to network destina- File server connection error tion. Check destination path Specified network path is invalid. Invalid network path Check destination path Logon to file server failed. Check Login failure username and password There are too many documents in the Exceeding documents in folder: Creating new document is failed. folder. Failed in creating new document. Failed to process your Job. InsuffiHDD full failure during processing cient disk space. FTP service is not available FTP service not available File Sharing service is not available File sharing service not available Expired scan documents deleted Periodical deletion of scanned docufrom share folder. ments completed properly. Expired Sent Fax documents deleted Periodical deletion of transmitted from shared folder. FAX documents completed properly. Expired Received Fax documents Periodical deletion of received FAX deleted from shared folder. documents completed properly. Scanned documents in shared folder Manual deletion of scanned docudeleted upon user’s request. ments completed properly. Sent Fax Documents in shared folder Manual deletion of transmitted FAX deleted upon user’s request. documents completed properly. Received Fax Documents in shared Manual deletion of received FAX folder deleted upon user’s request. documents completed properly. Failed to delete file. File deletion failure Failed to acquire resource. Resource acquiring failure Job canceled Job canceling Power failure occurred Power failure November 2003 © TOSHIBA TEC Troubleshooting P. 5-102 P. 5-102 P. 5-102 P. 5-102 P. 5-102 P. 5-102 P. 5-102 P. 5-102 P. 5-102 P. 5-102 P. 5-102 P. 5-102 P. 5-102 P. 5-103 P. 5-102 P. 5-102 P. 5-103 P. 5-103 P. 5-103 P. 5-103 P. 5-103 P. 5-103 P. 5-103 P. 5-102 P. 5-102 P. 5-103 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 17 05/11 2 6) E-mail reception related error (when GM-1010/3010 or GM-2010 is installed (e-STUDIO350/450)) (when GM-1060/4060 or GM-2060 is installed (e-STUDIO352/452)) Error code 3A10 3A11 3A12 3A20 3A21 3A22 3A30 3A40 3A50 3A51 3A52 3A60 3A61 3A62 3A70 3A80 3A81 3A82 Message displayed in the TopAccess screen MIME Error has been detected in the received mail. MIME Error has been detected in the received mail. This mail has been transferred to the administrator. MIME Error has been detected in the received mail. This mail could not be transferred to the administrator. Analyze Error has been detected in the received mail. Analyze Error has been detected in the received mail. This mail has been transferred to the administrator. Analyze Error has been detected in the received mail. This mail could not be transferred to the administrator. Whole partial mails were not reached by time-out. Partial Mail Error has been detected in the received mail. HDD Full Error has been occurred in this mail. HDD Full Error has been occurred in this mail. This mail has been transferred to the administrator. HDD Full Error has been occurred in this mail. This mail could not be transferred to the administrator. HDD Full Warning has been occurred in this mail. HDD Full Warning has been occurred in this mail. This mail could not be transferred to the administrator. HDD Full Warning has been occurred in this mail. This mail could not be transferred to the administrator. Receiving partial mail was aborted since the partial mail setting has been changed to Disable. Partial mail was received during the partial mail setting is disabled. Partial mail was received during the partial mail setting is disabled. This mail has been transferred to the administrator. Partial mail was received during the partial mail setting is disabled. This mail could not be transferred to the administrator. Contents Troubleshooting E-mail MIME error P. 5-104 P. 5-104 P. 5-104 E-mail analysis error P. 5-104 P. 5-104 P. 5-104 Partial mail time-out error P. 5-104 Partial mail related error P. 5-104 Insufficient HDD capacity error P. 5-104 P. 5-104 P. 5-104 Warning of insufficient HDD capacity P. 5-104 P. 5-104 P. 5-104 Warning of partial mail interruption P. 5-104 Partial mail reception setting OFF P. 5-104 P. 5-104 P. 5-104 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 18 05/11 November 2003 © TOSHIBA TEC Error code 3B10 3B11 3B12 3B20 3B21 3B22 3B30 3B31 3B32 3B40 3B41 3B42 3C10 3C11 3C12 3C13 3C20 3C21 3C22 Message displayed in the TopAccess screen Format Error has been detected in the received mail. Format Error has been detected in the received mail. This mail has been transferred to the administrator. Format Error has been detected in the received mail. This mail could not be transferred to the administrator. Content-Type Error has been detected in the received mail. Content-Type Error has been detected in the received mail. This mail has been transferred to the administrator. Content-Type Error has been detected in the received mail. This mail could not be transferred to the administrator. Charset Error has been detected in the received mail. Charset Error has been detected in the received mail. This mail has been transferred to the administrator. Charset Error has been detected in the received mail. This mail could not be transferred to the administrator. Decode Error has been detected in the received mail. Decode Error has been detected in the received mail. This mail has been transferred to the administrator. Decode Error has been detected in the received mail. This mail could not be transferred to the administrator. Tiff Analyze Error has been detected in the received mail. Tiff Analyze Error has been detected in the received mail. This mail has been transferred to the administrator. Tiff Analyze Error has been detected in the received mail. This mail could not be transferred to the administrator. Tiff Analyze Error has been detected in the received mail. Tiff Compression Error has been detected in the received mail. Tiff Compression Error has been detected in the received mail. This mail has been transferred to the administrator. Tiff Compression Error has been detected in the received mail. This mail could not be transferred to the administrator. November 2003 © TOSHIBA TEC Contents E-mail format error Troubleshooting P. 5-104 P. 5-104 P. 5-104 2 Content-Type error P. 5-104 P. 5-104 P. 5-104 Charset error P. 5-104 P. 5-104 P. 5-104 E-mail decode error P. 5-104 P. 5-104 P. 5-104 TIFF analysis error P. 5-105 P. 5-105 P. 5-105 P. 5-105 TIFF compression error P. 5-105 P. 5-105 P. 5-105 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 19 Error code 3C30 3C31 3C32 3C40 3C41 3C42 3C50 3C51 3C52 3C60 3C61 3C62 3C70 3D10 3D20 3D30 3E10 3E20 3E30 3E40 Message displayed in the TopAccess screen Tiff Resolution Error has been detected in the received mail. Tiff Resolution Error has been detected in the received mail. This mail has been transferred to the administrator. Tiff Resolution Error has been detected in the received mail. This mail could not be transferred to the administrator. Tiff Paper Size Error has been detected in the received mail. Tiff Paper Size Error has been detected in the received mail. This mail has been transferred to the administrator. Tiff Paper Size Error has been detected in the received mail. This mail could not be transferred to the administrator. Offramp Destination Error has been detected in the received mail. Offramp Destination Error has been detected in the received mail. This mail has been transferred to the administrator. Offramp Destination Error has been detected in the received mail. This mail could not be transferred to the administrator. Offramp Security Error has been detected in the received mail. Offramp Security Error has been detected in the received mail. This mail has been transferred to the administrator. Offramp Security Error has been detected in the received mail. This mail could not be transferred to the administrator. Power Failure has been occurred in E-mail receiving. SMTP Destination Error has been detected in the received mail. This mail was deleted. Offramp Destination limitation Error has been detected in the received mail. Fax Board Error has been occurred in the received mail. POP3 Connection Error has been occurred in the received mail. POP3 Connection Timeout Error has been occurred in the received mail. POP3 Login Error has been occurred in the received mail. POP3 Login Error occurred in received mail. Contents Troubleshooting TIFF resolution error P. 5-105 P. 5-105 P. 5-105 TIFF paper size error P. 5-105 P. 5-105 P. 5-105 Offramp destination error P. 5-105 P. 5-105 P. 5-105 Offramp security error P. 5-105 P. 5-105 P. 5-105 Power failure error P. 5-105 Destination address error P. 5-105 Offramp destination limitation error P. 5-105 FAX board error P. 5-105 POP3 server connection error P. 5-106 POP3 server connection time-out error POP3 login error P. 5-106 POP3 login method error P. 5-106 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 20 05/11 P. 5-106 November 2003 © TOSHIBA TEC Error code 3F00 3F10 3F20 3F30 3F40 Message displayed in the TopAccess screen File I/O Error has been occurred in this mail. The mail could not be received until File I/O is recovered. Contents File I/O error Troubleshooting P. 5-106 P. 5-106 P. 5-106 P. 5-106 P. 5-106 2 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 21 2.1.4 Printer function error Following codes are displayed at the end of the user name on the print job log screen (when GM-1010/3010 or GM-2010 is installed (e-STUDIO350/450)) (when GM-1060/4060 or GM-2060 is installed (e-STUDIO352/452)) Error code Contents Troubleshooting 4030 No printer kit / Invalid: When the printer kit or printer/scanner kit is not installed, network print is performed after the trial period. P. 5-106 4031 HDD full during print: Large quantity image data by private print or invalid network print are saved in HDD. Private-print-only error: Jobs other than Private print jobs cannot be performed. Printing data storing limitation error: Printing with its data being stored to the HDD temporarily (Proof print, Private print, Scheduled print, etc.) cannot be performed. P. 5-106 e-Filing storing limitation error: Printing with its data being stored to the HDD (print and e-Filing, print to e-Filing, etc.) cannot be performed. Local file storing limitation error: Network FAX or Internet FAX cannot be sent when "Local" is selected for the destination of the file to save. P. 5-106 4036 User authentication error: The user who intended to print a document is not registered as a user. P. 5-106 A221 Print job cancellation: Print job (copy, list print, network print) is deleted from the print job screen. Print job power failure: The power of the equipment is turned OFF during print job (copy, list print, network print). P. 5-107 4032 4033 4034 4035 A222 P. 5-106 P. 5-106 P. 5-106 P. 5-107 A290 Limit over error: The numbers of output pages have exceeded those specified with both of the department code and the user code at the same time. P. 5-107 A291 Limit over error: The number of output pages has exceeded the one specified with the user code. Limit over error: The number of output pages has exceeded the one specified with the department code. P. 5-107 A292 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 22 05/11 P. 5-107 November 2003 © TOSHIBA TEC <<Error history: e-STUDIO350/450>> In the setting mode (08-253), the latest twenty groups of error data will be displayed. Display example EA10 03 07 26 17 57 32 064 064 23621000000 Error code YY MM DD HH MM SS MMM NNN ABCDEFHIJLO 4 digits 12 digits (Year is indicated 3 digits 3 digits 11 digits with its last two digits.) A B C D E F G H I J K L MMM NNN O Paper source 0: Not selected 1: Bypass feed 2: LCF 3: PFP upper drawer 4: Unused 5: PFP lower drawer6: Unused 7: Upper drawer 8: Lower drawer Paper size code 0: A5/ST 1: A5-R 2: ST-R 3: LT 4: A4 5: B5-R 6: LT-R 7: A4-R 8: OTHER/UNIV 9: B5A: FOLIO/COMP B: LG C: B4 D: LD E: A3 F: 13"LG G: Unused H: A6-R I: Post card J: 8.5SQK: Unused L: Unused M: 8K N: 16K-R O: 16K Z: Not selected Sort mode/staple mode 0: Non-sort/Non-staple 1: Group 2: Sort 7: Front staple8: Double staple 9: Rear staple A: Saddle stitch ADF mode 0: Unused 1: AUTO FEED (SADF) 2: STACK FEED APS/AMS mode 0: Not selected 1: APS 2: AMS Duplex mode 0: Not selected 1: Book 2: Double-sided/Single-sided 4: Double-sided/Duplex copying 8: Single-sided/Duplex copying Unused Image shift 0: Unused 1: Book 2: Left 4: Right Editing 0: Unused 1: Masking 2: Trimming 3: Mirror image 4: Negative/Positive Reversal Edge erase/Dual-page 0: Unused 1: Edge erase 2: Dual-page 3: Edge erase & Dual-page Unused Function 0: Unused 1: Copying 2: FAX/Internet FAX transmission 3: FAX/Internet FAX/E-mail reception printing 4: Unused 5: Printing/List print 6: Scan/E-mail transmission Primary scanning reproduction ratio (Display in hexadecimal) (Mx256)+(Mx16)+M Secondary scanning reproduction ratio (Display in hexadecimal) (Nx256)+(Nx16)+N Mode 2: Black November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 23 06/06 2 <<Error history: e-STUDIO352/452>> In the setting mode (08-253), the latest twenty groups of error data will be displayed. Display example EA10 99999999 03 07 26 17 57 32 064 064 23621000000 Error code Total counter YY MM DD HH MM SS MMM NNN ABCDEFHIJLO 4 digits 8 digits 12 digits (Year is indicated 3 digits 3 digits 11 digits with its last two digits.) A B C D E F G H I J K L MMM NNN O Paper source 0: Not selected 1: Bypass feed 2: LCF 3: Upper drawer 4: Lower drawer 5: PFP upper drawer 6: PFP lower drawer 7: Unused 8: Unused Paper size code 0: A5/ST 1: A5-R 2: ST-R 3: LT 4: A4 5: B5-R 6: LT-R 7: A4-R 8: OTHER/UNIV 9: B5A: FOLIO/COMP B: LG C: B4 D: LD E: A3 F: 13"LG G: Unused H: A6-R I: Post card J: 8.5SQK: Unused L: Unused M: 8K N: 16K-R O: 16K Z: Not selected Sort mode/staple mode 0: Non-sort/Non-staple 1: Group 2: Sort 7: Front staple8: Double staple 9: Rear staple A: Saddle stitch ADF mode 0: Unused 1: AUTO FEED (SADF) 2: STACK FEED APS/AMS mode 0: Not selected 1: APS 2: AMS Duplex mode 0: Not selected 1: Book 2: Double-sided/Single-sided 4: Double-sided/Duplex copying 8: Single-sided/Duplex copying Unused Image shift 0: Unused 1: Book 2: Left 4: Right Editing 0: Unused 1: Masking 2: Trimming 3: Mirror image 4: Negative/Positive Reversal Edge erase/Dual-page 0: Unused 1: Edge erase 2: Dual-page 3: Edge erase & Dual-page Unused Function 0: Unused 1: Copying 2: FAX/Internet FAX transmission 3: FAX/Internet FAX/E-mail reception printing 4: Unused 5: Printing/List print 6: Scan/E-mail transmission Primary scanning reproduction ratio (Display in hexadecimal) (Mx256)+(Mx16)+M Secondary scanning reproduction ratio (Display in hexadecimal) (Nx256)+(Nx16)+N Mode 2: Black e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 24 06/06 November 2003 © TOSHIBA TEC 2.2 Self-diagnosis Modes Mode Control panel check mode For start [0]+[1]+ [POWER] Contents All LEDs on the control panel are lit, and all the LCD pixels blink. For exit [POWER] OFF/ON Display - Test mode [0]+[3]+ [POWER] Checks the status of input/output signals. [POWER] OFF/ON 100% C A4 TEST MODE Test print mode [0]+[4]+ [POWER] Outputs the test patterns. [POWER] OFF/ON 100% P A4 TEST PRINT Adjustment mode [0]+[5]+ [POWER] Adjusts various items. [POWER] OFF/ON 100% A A4 TEST MODE Setting mode [0]+[8]+ [POWER] Sets various items. [POWER] OFF/ON 100% D TEST MODE List print mode [9]+[START]+ [POWER] Prints out the data lists of the codes 05 and 08, PM support mode and pixel counter. [POWER] OFF/ON 100% UA A4 LIST PRINT PM support mode [6]+[START]+ [POWER] Clears each counter. [POWER] OFF/ON 100% K TEST MODE Firmware update mode [8]+[9]+ [POWER] Performs updating of the system firmware. [POWER] OFF/ON - Note: To enter the desired mode, turn ON the power while two digital keys designated to each mode (e.g. [0] and [5]) are pressed simultaneously. <Operation procedure> • Control panel check mode (01): [0][1] [POWER] LED lit/ LCD blinking [START] (Button check) [POWER] OFF/ON (Exit) [START] Notes: 1. A mode can be canceled by [POWER] OFF/ON when the LED is lit and the LCD is blinking. 2. Button Check Buttons with LED (Press to turn OFF the LED.) Buttons without LED (Press to display the message on the control panel.) Button on touch panel (Press to display the screen on the control panel at power-ON.) • Test mode (03): Refer to ! P. 2-27 "2.2.1 Input check (Test mode 03) (e-STUDIO350/450)"/ ! P. 2-34 "2.2.2 Input check (Test mode 03) (e-STUDIO352/452)" and ! P. 2-42 "2.2.3 Output check (test mode 03)". • Test print mode (04): Refer to ! P. 2-45 "2.2.4 Test print mode (test mode 04)" • Adjustment mode (05): Refer to ! P. 2-46 "2.2.5 Adjustment mode (05) (e-STUDIO350/450)"/ ! P. 2-64 "2.2.6 Adjustment mode (05) (e-STUDIO352/452)" • Setting mode (08): Refer to ! P. 2-82 "2.2.7 Setting mode (08) (e-STUDIO350/450)" ! P. 2-144 "2.2.8 Setting mode (08) (e-STUDIO352/452)" November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 25 05/12 2 • List print mode (9S): The procedure varies depending on the code. [9][START] [POWER] [START] (Code) [Digital keys] 101: Adjustment mode (05) Key in the first 102: Setting mode (08) code to be printed [START] [Digital keys] Key in the last code to be printed [START] List starts to be printed [POWER] OFF/ON (Exit) (Code) 103: PM support mode 104: Stored information of pixel counter (toner cartridge reference) 105: Stored information of pixel counter (service technician reference) 106: Error history • PM support mode (6S): [6][START] [POWER] • [START] (Operation started) (Code) 1: Auto-toner adjustment 2: PM Support Screen [POWER] OFF/ON (Exit) Firmware update mode (89): Refer to “6.FIRMWARE UPDATING“ [POWER] ON Normal [0][1] Warming up Control panel check mode [0][3] Test mode [0][4] Test print mode [0][5] Adjustment mode [0][8] Setting mode [9][START] List print mode [6][START] PM support mode [8][9] Firmware update mode Ready [POWER] OFF *1 To user State transition diagram of self-diagnosis modes Fig. 2-1 *1 Turn OFF the power after using the self-diagnosis modes, and leave the equipment to the user. e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 26 November 2003 © TOSHIBA TEC 2.2.1 Input check (Test mode 03) (e-STUDIO350/450) The status of each input signal can be checked by pressing the [FAX] button, and the digital keys in the test mode (03). <Operation procedure> [0][3] [POWER] [START] [FAX] 2 [Digital keys] (LCD ON) [CLEAR] [POWER] OFF/ON (Exit) Note: Initialization is performed before the equipment enters the test mode. [0][5] [POWER] [Digital key] (Code) [START] Automatic ( adjustment ) ([FAX]) (Test copy) [POWER]OFF/ON (Exit) *[CANCEL] or [CLEAR] Fig. 2-2 Example of display during input check Items to be checked and the condition of the equipment when the buttons [A] to [H] are highlighted are listed in the following pages. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 27 05/12 [FAX] button: OFF ([FAX] LED: OFF) Digital key Button Items to check Contents Highlighted Normal disdisplay play e.g. [1] [2] [3] [4] e.g. A B C D E F G H A LCF connection Bypass unit connection Bypass paper sensor ADU connection ADU opening/closing switch ADU exit sensor ADU entrance sensor PFP upper drawer detection switch B C PFP upper drawer paper stock sensor D E F G H PFP upper drawer feed sensor PFP connection PFP side cover opening/closing switch PFP upper drawer empty sensor PFP upper drawer tray-up sensor A LCF tray bottom sensor Tray at bottom position B LCF standby side paper mis-stacking sensor Correct stacking Drawer not installed Paper almost empty Drawer not installed Paper almost empty Paper present Abnormal rotation No paper Tray at upper limit position C D E LCF drawer detection switch F G H LCF feed side paper stock sensor A PFP lower drawer detection sensor B C PFP lower drawer paper stock sensor D E PFP lower drawer feed sensor PFP motor rotation status (Motor is rotating at output mode (03)) PFP lower drawer empty sensor PFP lower drawer tray-up sensor F G H - e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 28 05/12 Not connected Not connected No paper Not connected ADU opened Paper present Paper present Drawer not installed Paper almost empty Paper present Not connected Cover opened No paper Tray at upper limit position Connected Connected Paper present Connected ADU closed No paper No paper Drawer present Paper present No paper Connected Cover closed Paper present Other than upper limit position Other than bottom position Incorrect stacking Drawer present Paper present Drawer present Paper present No paper Normal rotation Paper present Other than upper limit position November 2003 © TOSHIBA TEC Digital key Button Items to check Contents Highlighted Normal disdisplay play e.g. [5] A LCF end fence home position sensor B LCF end fence stop position sensor C D E LCF standby side empty sensor LCF side cover opening/closing switch LCF motor rotation status (Motor is rotating at output mode (03)) LCF tray-up sensor F [6] [7] G H A B C D E F LCF feed sensor LCF feed side empty sensor G H Upper drawer empty sensor Upper drawer tray-up sensor A B C D E F G H A B C D E F [8] G H No paper Paper present Paper present Toner bag full Upper drawer feed sensor Toner bag full detection sensor-1 No paper Tray at upper limit position - Paper present No paper Tray at upper limit position Lower drawer feed sensor Lower drawer empty sensor Lower drawer tray-up sensor Bypass feed paper width sensor-3 Bypass feed paper width sensor-2 Bypass feed paper width sensor-1 Bypass feed paper width sensor-0 Job Separetor upper stack sensor (When Job Separetor is installed) Offset Tray home position sensor (When Offset Tray is installed) Bridge unit transport cover opening/closing sensor (When bridge unit is installed) Job Separetor cover switch (When Job Separetor is installed) Offset Tray cover switch (When Offset Tray is installed) November 2003 © TOSHIBA TEC Fence home position Fence stop position No paper Cover closed Abnormal rotation Tray at upper limit position e.g. Other than home position Other than stop position Paper present Cover opened Normal rotation Other than upper limit position Paper present No paper No paper Toner bag not full Paper present Other than upper limit position No paper Paper present Other than upper limit position - Refer to table 1 Refer to table 1 Refer to table 1 Refer to table 1 Paper full Paper not full Separetor at home position Cover opened Other than home position Cover closed Cover opened Cover closed Cover opened Cover closed e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 29 05/11 2 Digital key Button Contents Highlighted Normal disdisplay play Items to check e.g. [9] [0] A B C D Upper drawer detection switch E Upper drawer paper stock sensor F G H A B C D Lower drawer detection switch E Lower drawer paper stock sensor F G H e.g. Drawer not installed Paper almost empty Drawer not installed Paper almost empty - - Drawer present Paper present Drawer present Paper present - Table 1. Relation between the status of the bypass paper width sensor and paper size (width). 3 Bypass paper width sensor 2 1 Paper-width size 0 0 1 1 1 A3/LD 1 0 1 1 A4-R/LT-R 1 1 0 1 A5-R/ST-R 1 1 1 0 Card size 0 0 1 1 B4-R/LG 1 0 0 1 B5-R e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 30 05/11 November 2003 © TOSHIBA TEC [FAX] button: ON ([FAX] LED: ON) Digital key Button Items to check Contents Highlighted Normal disdisplay play e.g. [1] [2] A B C D E F G H A B C D E F G H [3] 24 V power supply IPC board connection Polygonal motor rotation status (Motor is rotating at Output Mode (03)) Toner cartridge switch Registration sensor Exit sensor Auto-toner sensor connection Front cover opening/closing switch Destination detection A B C Side cover opening/closing switch Main motor rotation status (Motor is rotating at Output Mode (03)) Key copy counter connection Toner bag full detection sensor-2 D Fuser unit connection E Bridge unit transport sensor-2 (When bridge unit is installed) Bridge unit paper full detection sensor (When bridge unit is installed) Job Separator lower stack sensor (When Job Separator is installed) Offset Tray stack sensor (When Offset Tray is installed) Bridge unit transport sensor-1 (When bridge unit is installed) Job Separator feed sensor (When Job Separator is installed) Offset Tray feed sensor (When Offset Tray is installed) Bypass feed sensor High-voltage power supply abnormality (shutdown) detection F G H [4] - A B C D E F G H November 2003 © TOSHIBA TEC Power ON Not connected Abnormal rotation OFF Paper present Paper present Not connected Cover opened Other than SAD Cover opened Abnormal rotation Not connected Toner bag full e.g. Power OFF Connected Normal rotation ON No paper No paper Connected Cover closed SAD Fuser unit installed No paper Cover closed Normal rotation Connected Toner bag not full Fuser unit not installed Paper present Paper not full Paper full Paper full Paper not full Paper full No paper Paper not full Paper present Paper present No paper Paper present No paper Normal No paper Paper present Abnormal e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 31 05/11 2 Digital key Button Items to check A B C D E F RADF connection G Platen sensor H Carriage home position sensor Contents Highlighted Normal disdisplay play e.g. [5] e.g. A B C D APS sensor (APS-R) RADF connected Platen cove opened Carriage at home position No original E APS sensor (APS-C) No original F APS sensor (APS-3) No original G APS sensor (APS-2) No original H APS sensor (APS-1) No original A RADF tray sensor B RADF empty sensor C D E RADF jam access cover switch RADF opening/closing sensor RADF exit sensor F RADF reverse sensor G RADF read sensor H RADF registration sensor Original present Original present Cover opened RADF opened Original present Original present Original present Original present Original present Original present Original present Original present - [6] [7] [8] A B C D E RADF original length sensor F RADF original width sensor-1 G RADF original width sensor-2 H RADF original width sensor-3 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 32 05/11 Not connected Platen cove closed Other than home position Original present Original present Original present Original present Original present No original No original Cover closed RADF closed No original No original No original No original No original No original No original No original November 2003 © TOSHIBA TEC Digital key Contents Highlighted Normal disdisplay play Button Items to check A D E F G H A Bridge unit/Job Separator/Offset Tray connection detection1 Bridge unit/Job Separator/Offset Tray connection detection2 Bridge unit/Job Separator/Offset Tray connection detection3 Dongle (for Printer/Scanner kit (GM-2010)) Connectable B Dongle (for Printer kit (GM-1010)) Connectable C Dongle (for Scanner upgrade kit (GM-3010)) Connectable D Dongles for other equipments/Other USB devices Connectable e.g. B C [9] [0] E F G H e.g. Refer to table 2 Refer to table 2 2 Refer to table 2 - - Not connectable Not connectable Not connectable Not connectable - Table 2. Connecting status of additional options at inner area of the equipment Bridge unit Job Separator Offset Tray Bridge unit/Job Separator/Offset Tray connection detection-1 Normal display Highlighting display Highlighting display Bridge unit/Job Separator/Offset Tray connection detection-2 Highlighting display Highlighting display Normal display Bridge unit/Job Separator/Offset Tray connection detection-3 Normal display Normal display Normal display November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 33 05/11 2.2.2 Input check (Test mode 03) (e-STUDIO352/452) The status of each input signal can be checked by pressing the [FAX] button, and the digital keys in the test mode (03). <Operation procedure> [0][3] [POWER] [START] [FAX] [Digital keys] (LCD ON) [CLEAR] [POWER] OFF/ON (Exit) Note: Initialization is performed before the equipment enters the test mode. [0][5] [POWER] [Digital key] (Code) [START] Automatic ( adjustment ) ([FAX]) (Test copy) [POWER]OFF/ON (Exit) *[CANCEL] or [CLEAR] Fig. 2-3 Example of display during input check Items to be checked and the condition of the equipment when the buttons [A] to [H] are highlighted are listed in the following pages. e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 34 05/12 November 2003 © TOSHIBA TEC [FAX] button: OFF/ [COPY] button: OFF ([FAX] LED: OFF/ [COPY] LED: OFF) Digital key Button Items to check Contents Highlighted Normal disdisplay play e.g. [1] [2] [3] [4] A B C D E F G H A LCF connection Bypass unit connection Bypass paper sensor ADU connection ADU opening/closing switch ADU exit sensor ADU entrance sensor PFP upper drawer detection switch B C PFP upper drawer paper stock sensor D E F G H PFP upper drawer feed sensor PFP connection PFP side cover opening/closing switch PFP upper drawer empty sensor PFP upper drawer tray-up sensor A LCF tray bottom sensor Tray at bottom position B LCF standby side paper mis-stacking sensor Correct stacking Drawer not installed Paper almost empty Drawer not installed Paper almost empty Paper present Abnormal rotation No paper Tray at upper limit position C D E LCF drawer detection switch F G H LCF feed side paper stock sensor A PFP lower drawer detection sensor B C PFP lower drawer paper stock sensor D E PFP lower drawer feed sensor PFP motor rotation status (Motor is rotating at output mode (03)) PFP lower drawer empty sensor PFP lower drawer tray-up sensor F G H - November 2003 © TOSHIBA TEC Not connected Not connected No paper Not connected ADU opened Paper present Paper present Drawer not installed Paper almost empty Paper present Not connected Cover opened No paper Tray at upper limit position e.g. Connected Connected Paper present Connected ADU closed No paper No paper Drawer present Paper present No paper Connected Cover closed Paper present Other than upper limit position Other than bottom position Incorrect stacking Drawer present Paper present Drawer present Paper present No paper Normal rotation Paper present Other than upper limit position e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 35 05/11 2 Digital key Button Items to check Contents Highlighted Normal disdisplay play e.g. [5] A LCF end fence home position sensor B LCF end fence stop position sensor C D E LCF standby side empty sensor LCF side cover opening/closing switch LCF motor rotation status (Motor is rotating at output mode (03)) LCF tray-up sensor F [6] [7] G H A B C D E F LCF feed sensor LCF feed side empty sensor G H Upper drawer empty sensor Upper drawer tray-up sensor A B C D E F G H A B C D E F [8] G H e.g. Fence home position Fence stop position No paper Cover closed Abnormal rotation Tray at upper limit position No paper Paper present Paper present Toner bag full Upper drawer feed sensor Toner bag full detection sensor-1 No paper Tray at upper limit position - Paper present No paper Tray at upper limit position Lower drawer feed sensor Lower drawer empty sensor Lower drawer tray-up sensor Bypass feed paper width sensor-3 Bypass feed paper width sensor-2 Bypass feed paper width sensor-1 Bypass feed paper width sensor-0 Job Separetor upper stack sensor (When Job Separetor is installed) Offset Tray home position sensor (When Offset Tray is installed) Bridge unit transport cover opening/closing sensor (When bridge unit is installed) Job Separetor cover switch (When Job Separetor is installed) Offset Tray cover switch (When Offset Tray is installed) e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 36 05/11 Other than home position Other than stop position Paper present Cover opened Normal rotation Other than upper limit position Paper present No paper No paper Toner bag not full Paper present Other than upper limit position No paper Paper present Other than upper limit position - Refer to table 1 Refer to table 1 Refer to table 1 Refer to table 1 Paper full Paper not full Separetor at home position Cover opened Other than home position Cover closed Cover opened Cover closed Cover opened Cover closed November 2003 © TOSHIBA TEC Digital key Button Contents Highlighted Normal disdisplay play Items to check e.g. [9] [0] A B C D Upper drawer detection switch E Upper drawer paper stock sensor F G H A B C D Lower drawer detection switch E Lower drawer paper stock sensor F G H Drawer not installed Paper almost empty Drawer not installed Paper almost empty - - e.g. Drawer present Paper present Drawer present Paper present - Table 1. Relation between the status of the bypass paper width sensor and paper size (width). 3 Bypass paper width sensor 2 1 Paper-width size 0 0 1 1 1 A3/LD 1 0 1 1 A4-R/LT-R 1 1 0 1 A5-R/ST-R 1 1 1 0 Card size 0 0 1 1 B4-R/LG 1 0 0 1 B5-R November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 37 05/11 2 [FAX] button: ON/ [COPY] button: OFF ([FAX] LED: ON/ [COPY] LED: OFF) Digital key Button Items to check Contents Highlighted Normal disdisplay play e.g. [1] [2] A B C D E F G H A B C D E F G H [3] 24 V power supply IPC board connection Polygonal motor rotation status (Motor is rotating at Output Mode (03)) Toner cartridge switch Registration sensor Exit sensor Auto-toner sensor connection Front cover opening/closing switch Destination detection A B C Side cover opening/closing switch Main motor rotation status (Motor is rotating at Output Mode (03)) Key copy counter connection Toner bag full detection sensor-2 D Fuser unit connection E Bridge unit transport sensor-2 (When bridge unit is installed) Bridge unit paper full detection sensor (When bridge unit is installed) Job Separator lower stack sensor (When Job Separator is installed) Offset Tray stack sensor (When Offset Tray is installed) Bridge unit transport sensor-1 (When bridge unit is installed) Job Separator feed sensor (When Job Separator is installed) Offset Tray feed sensor (When Offset Tray is installed) Bypass feed sensor High-voltage power supply abnormality (shutdown) detection F G H [4] - A B C D E F G H e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 38 05/11 e.g. Power ON Not connected Abnormal rotation OFF Paper present Paper present Not connected Cover opened Other than SAD Cover opened Abnormal rotation Not connected Toner bag full Power OFF Connected Normal rotation ON No paper No paper Connected Cover closed SAD Fuser unit installed No paper Cover closed Normal rotation Connected Toner bag not full Fuser unit not installed Paper present Paper not full Paper full Paper full Paper not full Paper full No paper Paper not full Paper present Paper present No paper Paper present No paper Normal No paper Paper present Abnormal November 2003 © TOSHIBA TEC Digital key Button Items to check A B C D E F RADF connection G Platen sensor H Carriage home position sensor Contents Highlighted Normal disdisplay play e.g. [5] A B C D APS sensor (APS-R) RADF connected Platen cove opened Carriage at home position No original E APS sensor (APS-C) No original F APS sensor (APS-3) No original G APS sensor (APS-2) No original H APS sensor (APS-1) No original A RADF tray sensor B RADF empty sensor C D E RADF jam access cover switch RADF opening/closing sensor RADF exit sensor F RADF reverse sensor G RADF read sensor H RADF registration sensor Original present Original present Cover opened RADF opened Original present Original present Original present Original present Original present Original present Original present - - [6] [7] A B C D E RADF original length sensor F RADF original width sensor-1 G RADF original width sensor-2 H - [8] November 2003 © TOSHIBA TEC e.g. Not connected Platen cove closed Other than home position Original present Original present Original present Original present Original present No original No original Cover closed RADF closed No original No original No original No original No original No original No original - e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 39 05/11 2 Digital key Button Contents Highlighted Normal disdisplay play Items to check e.g. A B C [9] [0] D E F G H A B C D E F G H e.g. Bridge unit/Job Separator/Offset Tray connection detection- Refer to table 2 1 Bridge unit/Job Separator/Offset Tray connection detection- Refer to table 2 2 Bridge unit/Job Separator/Offset Tray connection detection- Refer to table 2 3 - - Table 2. Connecting status of additional options at inner area of the equipment Bridge unit Normal display Job Separator Highlighting display Offset Tray Highlighting display Bridge unit/Job Separator/Offset Tray connection detection-2 Highlighting display Highlighting display Normal display Bridge unit/Job Separator/Offset Tray connection detection-3 Normal display Normal display Normal display Bridge unit/Job Separator/Offset Tray connection detection-1 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 40 05/11 November 2003 © TOSHIBA TEC [FAX] button: OFF/ [COPY] button: ON ([FAX] LED: OFF/ [COPY] LED: ON) Digital key Button Items to check Contents Highlighted Normal disdisplay play e.g. [0] A Dongle (for Printer/Scanner kit (GM-2060)) Connected Connectable B Dongle (for Printer kit (GM-1060)) Connected Connectable C Dongle (for Scanner kit (GM-4060)) Connected Connectable D Dongles for other equipments/Other USB devices Connected Judgement for acceptable USB storage device (*1) - Connectable E F G H Acceptable - e.g. Not connectable Not connectable Not connectable Not connectable Not acceptable - *1 • • • Be sure to install the USB storage device to the equipment and check if the device can be used with this code. Be sure to turn OFF the write protection (the function to prevent data from erasure by the accidental recording or deleting) of the USB storage device before performing the check, otherwise this code cannot be used. It may take some time (2 sec. to 10 sec.) before this check is completed depending on the USB storage device. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 41 05/11 2 2.2.3 Output check (test mode 03) Status of the output signals can be checked by entering the following codes in the test mode 03. <Operation procedure> Procedure 1 [0][3] [POWER] (Code) Operation ON [START] Stop code [START] Operation OFF [POWER] OFF/ON (Exit) Procedure 2 [0][3] [POWER] [START] (Code) Operation One direction [CLEAR] Test mode standby [POWER] OFF/ON (Exit) Procedure 3 [0][3] [POWER] (Code) [START] Operation ON [START] Operation OFF [CLEAR] Test mode standby [POWER] OFF/ON (Exit) Procedure 4 [0][3] [POWER] (Code) Code 101 [START] Function [POWER] OFF Code Function Procedure Main motor ON (operational without developer unit) 151 Code No.101 function OFF 1 102 Toner motor ON (normal rotation) 152 Code No.102 function OFF 1 103 Polygonal motor ON (600 dpi) 153 Code No.103 function OFF 1 108 Registration clutch ON 158 Code No.108 function OFF 1 109 PFP motor ON 159 Code No.109 function OFF 1 110 ADU motor ON 160 Code No.110 function OFF 1 118 Laser ON 168 Code No.118 function OFF 1 120 Exit motor ON (normal rotation) 170 Code No.120 function OFF 1 121 Exit motor ON (reverse rotation) 171 Code No.121 function OFF 1 122 LCF motor ON 172 Code No.122 function OFF 1 177 Offset Tray motor ON (reciprocating movement) 2 201 Upper drawer feed clutch ON/OFF 3 202 Lower drawer feed clutch ON/OFF 3 203 Transport clutch (high speed) ON/OFF 3 204 Bypass feed clutch ON/OFF 3 205 Transport clutch (low speed) ON/OFF 3 206 LCF pickup solenoid ON/OFF 3 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 42 05/12 November 2003 © TOSHIBA TEC Code Function Procedure 207 LCF end fence reciprocating movement 2 208 LCF end fence motor ON/OFF 3 209 LCF feed clutch ON/OFF 3 210 LCF transport clutch ON/OFF 3 217 Sub-separation fan ON/OFF 3 218 Key copy counter count up 2 222 ADU clutch ON/OFF 3 225 PFP transport clutch ON/OFF 3 226 PFP upper drawer feed clutch ON/OFF 3 228 PFP lower drawer feed clutch ON/OFF 3 232 Bridge unit gate solenoid ON/OFF 3 234 Bypass pickup solenoid ON/OFF 3 235 Discharge LED ON/OFF 3 236 Exhaust fan ON/OFF (low speed) 3 237 Exhaust fan ON/OFF (high speed) 3 238 IH board cooling fan ON/OFF (high speed) 3 241 IH board cooling fan ON/OFF (low speed) 3 242 Upper drawer tray-up motor ON (tray up) 2 243 Lower drawer tray-up motor ON (tray up) 2 248 Developer bias [+DC] ON/OFF 3 249 Developer bias [-DC] ON/OFF 3 252 Main charger ON/OFF 3 253 Separation bias ON/OFF 3 255 Transfer guide bias ON/OFF 3 256 Transfer transformer ON/OFF 3 261 Scan motor ON (Automatically stops at limit position; speed can be changed with the [ZOOM] button 2 264 SLG board cooling fan 1 ON/OFF 3 265 SLG board cooling fan 2 ON/OFF 3 267 Scanner exposure lamp ON/OFF 3 268 Laser unit cooling fan ON/OFF (high speed) 3 269 Laser unit cooling fan ON/OFF (low speed) 3 271 LCF tray-up motor (up/down) 2 278 PFP upper drawer tray-up motor ON (tray up) 2 280 PFP lower drawer tray-up motor ON (tray up) 2 281 RADF feed motor ON/OFF (normal rotation) 3 282 RADF feed motor ON/OFF (reverse rotation) 3 283 RADF read motor ON/OFF (normal rotation) 3 284 RADF reverse motor ON/OFF (normal rotation) 3 285 RADF reverse motor ON/OFF (reverse rotation) 3 289 Developer unit cooling fan-1 ON/OFF (high speed) 3 290 Developer unit cooling fan-1 ON/OFF (low speed) 3 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 43 05/11 2 Code Function Procedure 294 RADF reverse solenoid ON/OFF 3 295 Power OFF mode (for 200 V series) 4 297 RADF fan motor ON/OFF 3 410 Power supply cooling fan ON/OFF (low speed) 3 411 Power supply cooling fan ON/OFF (high speed) 3 412 Middle fan ON/OFF (high speed) 3 413 Middle fan ON/OFF (low speed) 3 432 Developer drive clutch ON/OFF 3 461 Fuser unit cooling fan ON/OFF (low speed) 3 462 Fuser unit cooling fan ON/OFF (high speed) 3 463 Developer unit cooling fan-2 ON/OFF (low speed) 3 464 Developer unit cooling fan-2 ON/OFF (high speed) 3 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 44 November 2003 © TOSHIBA TEC 2.2.4 Test print mode (test mode 04) The embedded test pattern can be printed out by keying in the following codes in the test print mode (04). <Operation procedure> [0][4] [POWER] (Code) [START] Operation Continuous Test Printing [CLEAR] [POWER] OFF/ON (Exit) Notes: 1. When an error occurs, it is indicated on the panel, but the recovery operation is not performed. Turn OFF the power and then back ON to clear the error. 2. During test printing, the [CLEAR] button is disabled when “Wait adding toner” is displayed. Code Types of test pattern Remarks 111 Primary scanning direction 33 gradation steps Error diffusion 113 Secondary scanning direction 33 gradation steps Error diffusion 142 Grid pattern Pattern width: 2 dots, Pitch: 10 mm November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 45 05/12 2 2.2.5 Adjustment mode (05) (e-STUDIO350/450) Items in the adjustment mode list in the following pages can be corrected or changed in the adjustment mode (05). Turn ON the power with pressing the digital keys [0] and [5] simultaneously in order to enter this mode. Procedure 1 [Digital key] (Code) [0][5] [POWER] [Digital key] *[FUNCTION CLEAR] (Key in a value) [START] [ENTER] ([FAX]) or (Test copy) [INTERRUPT] (Stores value in RAM) [CANCEL] [POWER] OFF/ON (Exit) [CLEAR] (Corrects value) * Press [FUNCTION CLEAR] to enter minus (-). Procedure 2 [0][5] [POWER] (Code) ( [START] Value displayed ) [ENTER] ([FAX]) or (Test copy) [INTERRUPT] (Value unchangeable) [POWER] OFF/ON (Exit) Procedure 3 [Digital key] (Code) [0][5] [POWER] [START] [CANCEL] [UP] or [DOWN] (Adjust a value) [ENTER] ([FAX]) or (Test copy) [INTERRUPT] (Stores value in RAM) [POWER] OFF/ON (Exit) [CLEAR] (Corrects value) Procedure 4 [CANCEL] [START] [0][5] [POWER] [Digital key] (Code) [START] [Digital key] (Sub code) [START] [Digital key] *[FUNCTION CLEAR] (Key in a value) [CLEAR] (Corrects value) [ENTER] or ([FAX] ) [INTERRUPT] (Test copy) value (Stores in RAM ) [POWER] OFF/ON (Exit) [CLEAR] (Corrects value) * Press [FUNCTION CLEAR] to enter minus (-). Procedure 6 [Digital key] (Code) [0][5] [POWER] [START] Automatic ( adjustment ) ([FAX]) (Test copy) [POWER]OFF/ON (Exit) *[CANCEL] or [CLEAR] * When the automatic adjustment ends abnormally, error message is displayed. e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 46 05/12 November 2003 © TOSHIBA TEC Procedure 7 [CANCEL] [Digital key] (Code) [0][5] [POWER] ( [START] Automatic adjustment ) ( [ENTER] Stores value in RAM ) [POWER] OFF/ON (Exit) ([FAX]) (Test copy) *[CANCEL] or [CLEAR] * When the automatic adjustment ends abnormally, error message is displayed. Procedure 10 [0][5] [POWER] [Digital key] (Code) [START] [Digital key] (Sub code) [START] ( Value displayed ) [START] [POWER] OFF/ON (Exit) [SET] or [INTERRUPT] (Value unchangeable) Procedure 17 [CANCEL] or [CLEAR] [0][5] [POWER] [Digital key] (Code) [START] Automatic adjustment Manual adjustment [CANCEL] or [CLEAR] * [ENTER] [UP] or or [DOWN] [INTERRUPT] (Adjust a value) Stores value in RAM [UP] or [DOWN] (Adjust a value) ([FAX]) (Test copy) [POWER] OFF/ON (Exit) [ENTER] or [INTERRUPT] Stores value in RAM When the "storing" is not performed within 2 minutes after pressing the [START] button at the manual adjustment, the "automatic adjustment" starts automatically. Note: The fuser roller temperature control at the adjustment mode is different from that at the normal state. Therefore, the problem of fusing efficiency may be occurred in the test copy at the adjustment mode. In that case, turn ON the power normally, leave the equipment for approx. 3 minutes after it has become ready state and then start up the adjustment mode again. Test print pattern in Adjustment Mode (05) Operation: One test print is printed out when the [FAX] button is pressed after the code is keyed in at Standby Screen. Code Types of test pattern Remarks 1 Grid pattern Refer to ! P. 3-7 "3.2.3 Printer related adjustment" 3 Grid pattern (Duplex printing) Refer to ! P. 3-7 "3.2.3 Printer related adjustment" November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 47 04/05 2 Notes: 1. The digit after the hyphen in “Code” of the following table is a sub code. 2. In “RAM”, the NVRAM of the board in which the data of each code is stored is indicated. “M” stands for the LGC board and “SYS” stands for the SYS board. Code Classification 200 Developer 201 Developer 205 210 Developer Charger 221 Transfer 231 Separation 286 Laser 305 Adjustment mode (05) <e-STUDIO350/450> Default ProFunc- <AcceptItems RAM Contents cedur tion able e value> Automatic adjustment of 17 ALL As the value increases, the sensor output auto-toner sensor (Fuserincreases correspondheater ON) ingly. The value starts changing approx. 2 minutes after this adjustment was started and is automatically set in the range of 2.35 to 2.45V. * Selection is disable when developer unit is not installed. (P. 3-1) 3 Correction of auto-toner ALL 128 M Corrects the control sensor (Fuser heater ON) <0-255> value of the auto-toner sensor setup in 05-200. * Selection is disable when developer unit is not installed. 3 Developer bias DC outputALL 189 M As the value increases, adjustment <0-255> the transformer output increases correspondMain charger grid bias outALL 154 M 3 ingly. Remove the put adjustment <0-255> developer unit and ALL 115 M 3 Transfer transformer DC install the adjustment <0-255> output adjustment/Center jig to make adjustvalue ment. However, the Separation transformer AC ALL 166 M 3 adjustment jig is not output adjustment/Center <0-255> necessary to adjust the value developer bias DC.(P. Laser power adjustment ALL 121 <0-255> M Scanner Image location adjustment of secondary scanning direction (scanner section) ALL 128 <92-164> SYS 306 Scanner Image location adjustment of primary scanning direction (scanner section) ALL 145 <0-255> SYS 308 Scanner Distortion mode ALL - - e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 48 05/12 3-29) When the value increases, the laser output increases correspondingly. When the value increases by “1”, the image shifts by approx. 0.137mm toward the trailing edge of the paper. When the value increases by “1”, the image shifts by approx. 0.0846mm toward the front side of the paper. Moves carriages to the adjusting position. (P. 3-12) 3 1 1 6 November 2003 © TOSHIBA TEC Code Classification 340 Scanner 354 RADF 355 Adjustment mode (05) <e-STUDIO350/450> Default Func- <AcceptItems RAM able tion value> Reproduction ratio adjustALL 128 SYS ment of secondary scan<0-255> ning direction (scanner section) Adjustment of RADF paper alignment for singlesidedoriginal for doublesidedoriginal Automatic adjustment of RADF sensor and EEPROM initialization ALL 10 <0-20> SYS ALL 10 <0-20> SYS ALL - SYS 356 RADF 357 RADF Fine adjustment of RADF transport speed ALL 50 <0-100> SYS 358 RADF RADF sideways deviation adjustment ALL 128 <0-255> SYS 359 Scanner Carriage position adjustment during scanning from RADF ALL 128 <0-255> SYS 365 RADF RADF leading edge position adjustment ALL 50 <0-100> SYS ALL 50 <0-100> SYS 366 November 2003 © TOSHIBA TEC for single sided original for double sided original Contents Procedur e When the value increases by “1”, the reproduction ratio in the secondary scanning direction (vertical to paper feeding direction) increases by approx. 0.223%. When the value increases by “1”, the aligning amount increases by approx. 0.5mm. 1 Performs the adjustment and initialization when the RADF board or RADF sensor is replaced. When the value increases by “1”, the reproduction ratio of the secondary scanning direction when using the RADF increases by approx. 0.1%. When the value increases by “1”, the image of original fed from the RADF shifts toward the rear side of paper by approx. 0.0846mm. When the value increases by “1”, the carriage position when using the RADF shifts by approx. 0.1 mm toward the original feeding side. When the value increases by “1”, the copied image of original fed from the RADF shifts toward the trailing edge of paper by approx. 0.1mm. 6 2 1 1 1 1 1 1 1 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 49 05/10 Code Classification 367 RADF 368 Laser 401 Laser 405 410 Laser 411 421 Drive 422 424 Drive 425 430 Image 431 Image Adjustment mode (05) <e-STUDIO350/450> Default ProFunc- <AcceptItems RAM Contents cedur able tion e value> 6 RADF original guide width ALL Stores the current adjustment (Minimum) width of RADF original guide by keying in this code with the guide set at the minimum width. Perform this adjustment when the RADF board or volume is replaced, or when the code (05-356) is performed. 6 RADF original guide width ALL Stores the current adjustment (Maximum) width of RADF original guide by keying in this code with the guide set at the maximum width. Perform this adjustment when the RADF board or volume is replaced, or when the code (05-356) is performed. PRT 133 M When the value Fine adjustment of polygo1 <0-255> increases by “1”, the nal motor rotation speed reproduction ratio of (adjustment of primary PPC 129 M primary scanning direcscanning direction repro<0-255> tion increases by duction ratio) approx. 0.07%. (approx. 0.1mm/step) 1 PPC 128 M When the value Adjustment of primary <0-255> increases by “1”, the scanning laser writing start writing start position position. PRT 128 M shifts to the front side <0-255> by approx. 0.0423mm. 1 Adjustment of secondary PPC/ 138 M When the value scanning direction reproPRT <0-255> increases by “1”, the duction ratio (fine adjustreproduction ratio of FAX 139 M ment of main motor speed) secondary scanning <0-255> direction increases by approx. 0.04%. 1 Fine adjustment of exit PPC/ 107 M When the value motor speed PRT <0-255> increases by “1”, the rotation becomes faster FAX 121 M by approx. 0.05%. <0-255> 1 Top margin adjustment PPC 0 M When the value (blank area at the leading <0-255> increases by “1”, the edge of the paper) blank area becomes wider by approx. Left margin adjustment PPC 0 M 1 0.0423mm. (blank area at the left of the <0-255> paper along the paper feeding direction) e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 50 05/11 November 2003 © TOSHIBA TEC Code Classification 432 Image 433 Image 434-0 Image 434-1 Image 435 Image 436 Image 437 Image 438 Image 440 Laser 441 442 443 444 445 Adjustment mode (05) <e-STUDIO350/450> Default Func- <AcceptItems RAM tion able value> Right margin adjustment PPC 0 M (blank area at the right of <0-255> the paper along the paper feeding direction) PPC 0 M Bottom margin adjustment (blank area at the trailing <0-255> edge of the paper) M Bottom margin adjustment PPC/ EUR: 48 PRT UC:24 (blank area at the trailing JPN: 24 edge of the paper)/ Others: Reverse side at duplexing 48 <0-255> PPC/ 12 M Right margin adjustment PRT <0-255> (blank area at the right of the paper along the paper feeding direction)/Reverse side at duplexing PRT 24 M Top margin adjustment <0-255> (blank area at the leading edge of the paper) Left margin adjustment PRT 0 M (blank area at the left of the <0-255> paper along the paper feeding direction) PRT 0 M Right margin adjustment <0-255> (blank area at the right of the paper along the paper feeding direction) PRT 0 M Bottom margin adjustment <0-255> (blank area at the trailing edge of the paper) ALL 7 M Adjustment of Upper secondary drawer <0-15> scanning Lower ALL 24 M laser writing drawer <0-40> start position Bypass ALL 8 M feeding <0-15> LCF ALL 8 M <0-15> PFP ALL 8 M <0-15> Duplex ALL 8 M feeding <0-15> November 2003 © TOSHIBA TEC Contents When the value increases by “1”, the blank area becomes wider by approx. 0.0423 mm. Procedur e 1 1 4 4 1 1 1 1 When the value increases by “1”, the image shifts toward the leading edge of the paper by approx. 0.2mm. 1 1 1 1 1 1 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 51 2 Code 448-0 Classification Paper feeding 448-1 448-2 449-0 Paper feeding 449-1 449-2 450-0 Paper feeding 450-1 450-2 452-0 Paper feeding 452-1 452-2 455-0 Paper feeding 455-1 455-2 457 Paper feeding Adjustment mode (05) <e-STUDIO350/450> Default Func- <AcceptItems RAM tion able value> ALL 10 M Paper aligning Long size <0-63> amount adjustment at Middle ALL 10 M the registrasize <0-63> tion section Short ALL 8 M (PFP upper size 1 <0-63> drawer / Plain paper) Paper aligning Long ALL 10 M size <0-63> amount adjustment at Middle ALL 10 M the registrasize <0-63> tion section Short ALL 8 M (PFP lower size <0-63> drawer / Plain paper) Paper aligning Long ALL 17 M amount size <0-63> adjustment at Middle ALL 17 M the registrasize <0-63> tion section Short ALL 17 M (Upper drawer size <0-63> / Plain paper) ALL 12 M Paper aligning Long size <0-63> amount adjustment at Middle ALL 10 M the registrasize <0-63> tion section Short ALL 10 M (Lower drawer size <0-63> / Plain paper) Paper aligning Long ALL 20 M size <0-63> amount adjustment at Middle ALL 20 M the registrasize <0-63> tion section Short ALL 30 M (Duplex feed- size <0-63> ing / Plain paper) ALL 8 M Paper aligning amount <0-63> adjustment at the registration section (LCF / Plain paper) e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 52 Contents When the value increases by “1”, the aligning amount increases by approx. 0.8 mm. <Paper length> Long size: 330 mm or longer Middle size: 220 mm to 329 mm Short size: 219 mm or shorter Procedur e 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 1 November 2003 © TOSHIBA TEC Code 458-0 Classification Paper feeding 458-1 458-2 460-0 Paper feeding 460-1 460-2 461-0 Paper feeding 461-1 461-2 462-0 Paper feeding 462-1 462-2 462-3 463-0 Paper feeding 463-1 463-2 466-0 466-1 466-4 466-5 466-6 466-7 Paper feeding Adjustment mode (05) <e-STUDIO350/450> Default Func- <AcceptItems RAM able tion value> ALL 26 M Paper aligning Long size <0-63> amount adjustment at Middle ALL 26 M the registrasize <0-63> tion section Short ALL 25 M (Bypass feed- size <0-63> ing/Plain paper) Paper aligning Long ALL 26 M size <0-63> amount adjustment at Middle ALL 26 M the registrasize <0-63> tion section Short ALL 26 M (Bypass feed- size <0-63> ing/Thick paper 1) Paper aligning Long ALL 17 M amount size <0-63> adjustment at Middle ALL 17 M the registrasize <0-63> tion section Short ALL 17 M (Bypass feed- size <0-63> ing/Thick paper 2) ALL 17 M Paper aligning Long size <0-63> amount adjustment at Middle ALL 17 M the registrasize <0-63> tion section Short ALL 17 M (Bypass feed- size <0-63> ing/Thick Post ALL 14 M paper 3) card <0-63> ALL 26 M Paper aligning Long size <0-63> amount adjustment at Middle ALL 26 M the registrasize <0-63> tion section Short ALL 26 M (Bypass feed- size <0-63> ing/OHP film) ALL 143 M Adjustment of Plain paper <0-255> paper pushing amount / Post card ALL 173 M Bypass feed<0-255> ing Thick ALL 143 M paper 1 <0-255> Thick ALL 143 M paper 2 <0-255> Thick ALL 143 M paper 3 <0-255> OHP film ALL 128 M <0-255> November 2003 © TOSHIBA TEC Contents When the value increases by “1”, the aligning amount increases by approx. 0.8 mm. <Paper length> Long size: 330 mm or longer Middle size: 220 mm to 329 mm Short size: 219 mm or shorter * Postcard is supported only for JPN model. Procedur e 4 4 2 4 4 4 4 4 4 4 4 4 4 4 4 4 4 When the value increases by “1”, the driving speed of bypass feed roller increases by approx. 0.2 ms when the paper transport is started from the registration section. * Post card is supported only for JPN model. 4 4 4 4 4 4 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 53 Code Classification 467 Paper feeding 468-0 Finisher 468-1 468-2 469-0 Paper feeding 469-1 Adjustment mode (05) <e-STUDIO350/450> Default Func- <AcceptItems RAM Contents tion able value> ALL 128 M When the value Adjustment of paper push<0-255> increases by “1”, the ing amount/Duplex feeddriving speed of ADU ing (short size) transport roller increases by approx. 0.2 ms when the paper transport is started from the registration section. A4-R/LT-R ALL 0 M When the value Fine adjust<-14-14> increases by “1”, the ment of bindbinding/folding position ing position/ B4 ALL 0 M shifts toward the right folding posi<-14-14> page by 0.25 mm. tion A3/LD ALL 0 M Paper aligning amount adjustment at the registration section (Upper drawer) 469-2 469-3 469-4 469-5 470-0 Paper feeding 470-1 470-2 471-0 471-1 471-2 Paper feeding Paper aligning amount adjustment at the registration section (Lower drawer / Thick paper 1) Paper aligning amount adjustment at the registration section (PFP upper drawer / Thick paper 1) Thick Paper 1 Long size Thick Paper 1 Middle size Thick Paper 1 Short size Thick Paper 2 Long size Thick Paper 2 Middle size Thick Paper 2 Short size Long size Middle size Short size ALL Long size Middle size Short size ALL <-14-14> 20 <0-63> M When the value increases by "1", the aligning amount increases by approx. 0.8 mm. <Paper length> Long size: 330 mm or longer Middle size: 220 mm to 329 mm Short size: 219 mm or shorter Procedur e 1 4 4 4 4 ALL 20 <0-63> M ALL 20 <0-63> M ALL 20 <0-63> M 4 ALL 22 <0-63> M 4 ALL 19 <0-63> M 4 ALL 20 <0-63> 22 <0-63> 19 <0-63> M 4 M 4 M 4 20 <0-63> 22 <0-63> 19 <0-63> M 4 M 4 M 4 ALL ALL ALL ALL e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 54 4 4 November 2003 © TOSHIBA TEC Code 472-0 Classification Paper feeding 472-1 472-2 473 Paper feeding 474-0 Paper feeding 474-1 474-2 497-0 Laser 497-1 497-2 497-3 497-4 497-5 498-0 Laser 498-1 501 Image 503 504 505 506 507 Image Adjustment mode (05) <e-STUDIO350/450> Default Func- <AcceptItems RAM tion able value> ALL 20 M Paper aligning Long size <0-63> amount adjustment at Middle ALL 22 M the registrasize <0-63> tion section Short ALL 19 M (PFP lower size <0-63> drawer / Thick paper 1) ALL 8 M Paper aligning amount <0-63> adjustment at the registration section (LCF / Thick paper 1) Paper aligning Long ALL 24 M amount size <0-63> adjustment at Middle ALL 24 M the registrasize <0-63> tion section Short ALL 33 M (Duplex feed- size <0-63> ing / Thick paper 1) ALL 128 M Adjustment of Upper drawer <0-255> drawer sideways deviaLower ALL 128 M tion drawer <0-255> PFP upper ALL 128 M drawer <0-255> PFP lower ALL 128 M drawer <0-255> LCF ALL 128 M <0-255> Bypass ALL 128 M feeding <0-255> ALL 148 M Adjustment of Long size <0-255> primary scanning laser ALL 148 M Short writing start <0-255> size(A4/LT position at or smaller) duplex feeding Photo PPC 128 SYS Density <0-255> adjustment Fine adjustText/Photo PPC 128 SYS ment of “man<0-255> ual density” Text PPC 128 SYS /Center value <0-255> Text/Photo PPC 20 SYS Density <0-255> adjustment Fine adjustPhoto PPC 20 SYS ment of “man<0-255> ual density” Text PPC 20 SYS /Light step <0-255> value November 2003 © TOSHIBA TEC Contents When the value increases by "1", the aligning amount increases by approx. 0.8 mm. <Paper length> Long size: 330 mm or longer Middle size: 220 mm to 329 mm Short size: 219 mm or shorter Procedur e 4 4 2 4 1 4 4 4 When the value increases by “1”, the image shifts toward the front side by 0.0423 mm. 4 4 4 4 4 4 When the value increases by “1”, the image shifts toward the front side by 0.0423 mm. 4 When the value increases, the image at the center step becomes darker. 1 4 1 1 When the value increases, the image of the “light” steps becomes lighter. 1 1 1 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 55 05/11 Code Classification 508 Image 509 510 512 Image 514 515 532 Image 533 534 570 571 572 Image Adjustment mode (05) <e-STUDIO350/450> Default Func- <AcceptItems RAM able tion value> Text/Photo PPC EUR: 20 SYS Density UC: 20 adjustment JPN : 30 Fine adjust<0-255> ment of “manual density” Photo PPC EUR: 24 SYS /Dark step UC: 24 value JPN: 24 <0-255> Text PPC EUR: 20 SYS UC: 20 JPN: 27 <0-255> Photo PPC 128 SYS Density <0-255> adjustment Fine adjustText/Photo PPC 128 SYS ment of “auto<0-255> matic density” Text PPC 128 SYS <0-255> Range correc- Text/Photo PPC 40 SYS tion / Back<0-255> ground peak Photo PPC 16 SYS adjustment <0-255> Text PPC 64 SYS <0-255> EUR: 12 SYS Range correc- Text/Photo PPC UC: 12 tion on origiJPN: 22 nal manually <11-14, set on the 21-24, original glass 31-34, 41-44> SYS Photo PPC 12 <11-14, 21-24, 31-34, 41-44> SYS Text PPC 22 <11-14, 21-24, 31-34, 41-44> e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 56 04/10 Contents When the value increases, the image of the “dark” steps becomes darker. Procedur e 1 1 1 When the value increases, the image becomes darker. 1 1 1 When the value increases, the background becomes more brightened. 1 1 1 Sets whether the values of the background peak and text peak are fixed or not. One’s place is an adjustment for “automatic density” and ten’s place is for “manual density”.Once they are fixed, the range correction is performed with standard values. The values of the background peak and text peak affect the reproduction of the background density and text density respectively. Background peak Text peak 1: fixed/fixed 2: varied/fixed 3: fixed/varied 4: varied 1 1 1 November 2003 © TOSHIBA TEC Code Classification 593 Image 594 Image 595 Image 620 Image 621 622 653 Image 654 Image 655 Adjustment mode (05) <e-STUDIO350/450> Default ProFunc- <AcceptItems RAM Contents cedur tion able e value> 1 Text/Photo PPC 0 SYS One’s place: Gamma data <0-99> 0:Equivalent to the set slope adjustvalue 5 ment Photo PPC 0 SYS 1 1 to 9: Select the slope <0-99> of Gamma curve Text PPC 0 SYS 1 (The larger the <0-99> value is, the larger the slope becomes.) Ten’s place: 0: Equivalent to the set value 5 1 to 9: Select the slope of low density (The smaller the value is, the darker the background becomes.) 00: Use default value 1 Sharpness Text/Photo PPC 1 SYS When the value adjustment <0-99> increases, the image becomes sharper. When the value Photo PPC 2 SYS decreases, the image 1 becomes softer. The <0-99> smaller the value is, the less the moire 1 Text PPC EUR: 45 SYS becomes.One’s place: Fixed value (05-620 is UC: 45 “1”, 05-621 is “2”, 05JPN: 45 622 is “5”) Ten’s place: <0-99> Sharpness intensity (0: Use default value, 1-9: Filter intensity) 1 208 SYS Adjusts the level of the Adjustment of Text/Photo PPC <0-255> smudged/faint smudged/faint text.With increasing the text value, the faint text is suppressed, and with decreasing it, the smudged text is suppressed. Adjustment of 1 PS PRT 5 SYS Adjustment of the smudged/faint <0-9> smudged/faint text PCL PRT 5 SYS text.With decreasing 1 the value, the faint text <0-9> is suppressed, and with increasing it, the smudged text is suppressed. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 57 2 Code Classification 672-0 Image 672-1 672-2 672-3 672-4 676-0 Image 676-1 676-2 676-3 676-4 693 Image Adjustment mode (05) <e-STUDIO350/450> Default Func- <AcceptItems RAM able tion value> PRT 0 M Adjustment of Normal <0-10> printer image density PRT 4 M <0-10> PRT 5 M <0-10> PRT 6 M <0-10> PRT 10 M <0-10> Toner PRT 0 M saving <0-10> PRT 4 M <0-10> PRT 5 M <0-10> PRT 6 M <0-10> PRT 10 M <0-10> EUR: 12 SYS Range correc- Text/Photo PPC UC: 12 tion on origiJPN: 22 nal set on the <11-14, RADF 21-24, 31-34, 41-44> 694 Photo PPC 12 <11-14, 21-24, 31-34, 41-44> SYS 695 Text PPC 22 <11-14, 21-24, 31-34, 41-44> SYS Center value FAX 120 <0-255> SYS 701 Light step value FAX 20 <0-255> SYS 702 Dark step value FAX 20 <0-255> SYS 700 Image Adjustment of binarized threshold (Text) e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 58 Contents Adjustment of the image density.With decreasing the value, the text becomes lighter. Procedur e 4 4 4 4 4 4 4 4 4 4 Sets whether the values of the background peak and text peak are fixed or not. One’s place is an adjustment for “automatic density” and ten’s place is for “manual density”. Once they are fixed, the range correction is performed with standard values. The values of the background peak and text peak affect the reproduction of the background density and text density respectively. 1: fixed/fixed 2: varied/fixed 3: fixed/varied 4: varied/varied * Background peak/ Text peak When the value increases, the image at the center step becomes lighter. When the value increases, the image of “light” side becomes lighter. When the value increases, the image of “dark” side becomes darker. 1 1 1 1 1 1 November 2003 © TOSHIBA TEC Code Classification 710 Image 714 715 Image 719 720 Image 724 725 Image 729 825 Image Adjustment mode (05) <e-STUDIO350/450> Default Func- <AcceptItems RAM able tion value> Photo FAX 128 SYS Density <0-255> adjustment Fine adjustment of “man- Text/Photo FAX 128 SYS ual density”/ <0-255> Center value Photo FAX 20 SYS Density <0-255> adjustment Fine adjustment of “man- Text/Photo FAX 20 SYS ual density”/ <0-255> Light step value Photo FAX 20 SYS Density <0-255> adjustment Fine adjustment of “man- Text/Photo FAX 20 SYS ual density”/ <0-255> Dark step value Photo FAX 128 SYS Density <0-255> adjustment Fine adjustment of “auto- Text/Photo FAX 128 SYS matic density <0-255> Range correc- Text/Photo tion on original manually set on the original glass SCN 12 <11-14, 21-24, 31-34, 41-44> SYS 826 Text SCN 12 <11-14, 21-24, 31-34, 41-44> SYS 827 Photo SCN 12 <11-14, 21-24, 31-34, 41-44> SYS November 2003 © TOSHIBA TEC Contents Procedur e When the value increases, the image at the center step becomes darker. 1 When the value increases, the image of the “light” steps becomes lighter. 1 When the value increases, the image of the “dark” steps becomes darker. 1 When the value increases, the image becomes darker. 1 1 1 1 1 Sets whether the values of the background peak and text peak are fixed or not. One’s place is an adjustment for “automatic density” and ten’s place is for “manual density”. Once they are fixed, the range correction is performed with standard values. The values of the background peak and text peak affect the reproduction of the background density and text density respectively. 1: fixed/fixed 2: varied/fixed 3: fixed/varied 4: varied/varied * Background peak/ Text peak 1 1 1 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 59 2 Code Classification 830 Image 831 832 835 Image 836 Adjustment mode (05) <e-STUDIO350/450> Default Func- <AcceptItems RAM tion able value> SYS Range correc- Text/Photo SCN 12 tion on origi<11-14, nal set on the 21-24, RADF 31-34, 41-44> SYS Text SCN 12 <11-14, 21-24, 31-34, 41-44> SYS Photo SCN 12 <11-14, 21-24, 31-34, 41-44> Range correc- Text/Photo tion / Background peak Text adjustment 837 845 Image 846 847 850 Image 851 852 855 Image 856 857 860 861 862 Image SCN SCN Photo SCN Density adjustment Fine adjustment of “manual density”/ Center value Text/Photo SCN Text SCN Photo SCN Density adjustment Fine adjustment of “manual density”/ Light step value Density adjustment Fine adjustment of “manual density”/ adjustment/ Dark step value Density adjustment Fine adjustment of “automatic density” Text/Photo SCN Text SCN Photo SCN Text/Photo SCN Text SCN Photo SCN Text/Photo SCN Text SCN Photo SCN e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 60 48 <0-255> 48 <0-255> 40 <0-255> 128 <0-255> 128 <0-255> 128 <0-255> 20 <0-255> 20 <0-255> 20 <0-255> SYS SYS Contents Sets whether the value of the background peak and text peak are fixed or not. One’s place is an adjustment for “automatic density” and ten’s place is for “manual density”. Once they are fixed, the range correction is performed with standard values. The values of the background peak and text peak affect the reproduction of the background density and text density respectively. 1: fixed/fixed 2: varied/fixed 3: fixed/varied 4: varied/varied * Background peak/ Text peak When the value increases, the background becomes more brightened. SYS SYS SYS SYS When the value increases, the image at the center step becomes darker. SYS 128 <0-255> 128 <0-255> 128 <0-255> SYS SYS When the value increases, the image of the “light” steps becomes lighter. SYS 1 1 1 1 1 1 1 1 When the value increases, the image of the “dark” steps becomes darker. SYS SYS 1 1 SYS 20 <0-255> 20 <0-255> 20 <0-255> 1 1 SYS SYS Procedur e 1 1 1 When the value increases, the image becomes darker. 1 1 1 November 2003 © TOSHIBA TEC Code Classification 865-0 Image 865-1 865-2 866-0 Image 866-1 866-2 867-0 Image 867-1 867-2 913 Image 914 Image 915 Image Adjustment mode (05) <e-STUDIO350/450> Default Func- <AcceptItems RAM tion able value> 1 SYS Sharpnessad- Reproduc- SCN tion ratio <0-99> justment(Text/ 40% or Photo) smaller 1 SYS Reproduc- SCN <0-99> tion ratio 41-80% Reproduc- SCN 1 SYS tion ratio <0-99> 81% or larger 2 SYS Sharpnessad- Reproduc- SCN <0-99> justment(Text) tion ratio 40% or smaller 2 SYS Reproduc- SCN <0-99> tion ratio 41-80% Reproduc- SCN 2 SYS tion ratio <0-99> 81% or larger 5 SYS Sharpnessad- Reproduc- SCN <0-99> tion ratio just40% or ment(Photo) smaller Reproduc- SCN 5 SYS tion ratio <0-99> 41-80% Reproduc- SCN 5 SYS tion ratio <0-99> 81% or larger Custom PPC EUR: 12 SYS Range correcMode 1 UC: 12 tion on origiJPN: 22 nal manually <11-14, set on the 21-24, original glass 31-34, 41-44> SYS Custom PPC 22 Mode 2 <11-14, 21-24, 31-34, 41-44> SYS Custom PPC 12 Mode 3 <11-14, 21-24, 31-34, 41-44> November 2003 © TOSHIBA TEC Contents When the value increases, the image becomes sharper. When the value decreases, the image becomes softer. The smaller the value is, the less the moire becomes. One’s place: Fixed value (05-865 is “1”, 05-866 is “2”, 05-867 is “5”) Ten’s place: Sharpness intensity (0: Use default value, 1-9: Filter intensity) Procedur e 4 4 4 4 4 4 4 4 4 Set whether the values of the background peak and text peak are fixed or not. One's place is an adjustment for “automatic density” and ten's place is for “manual density”. Once they are fixed, the range correction is performed with standard values. The values of the background peak and text peak affect the reproduction of the background density and text density respectively. 1: fixed/fixed 2: varied/fixed 3: fixed/varied 4: varied/varied * Background peak/ Text peak 1 1 1 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 61 2 Code Classification 916 Image 917 Image 918 Image 919 Image 920 Image 921 Image 922 Image 923 Image 924 Image 928 Image Adjustment mode (05) <e-STUDIO350/450> Default Func- <AcceptItems RAM able tion value> Range correcCustom PPC EUR: 12 SYS tion on origiMode 1 UC: 12 nal set on the JPN: 22 RADF <11-14, 21-24, 31-34, 41-44> SYS Custom PPC 22 Mode 2 <11-14, 21-24, 31-34, 41-44> SYS Custom PPC 12 Mode 3 <11-14, 21-24, 31-34, 41-44> Range correction Background peak adjustment Sharpness adjustment Adjustment of smudged/faint text Custom Mode 1 Custom Mode 2 Custom Mode 3 Custom Mode 1 Custom Mode 2 PPC Custom Mode 3 PPC Custom Mode 1 PPC PPC PPC PPC PPC e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 62 40 <0-255> 64 <0-255> 16 <0-255> 1 <0-99> EUR: 45 UC: 45 JPN: 45 <0-99> 2 <0-99> 208 <0-255> SYS SYS Contents Set whether the values of the background peak and text peak are fixed or not. One's place is an adjustment for “automatic density” and ten's place is for “manual density”. Once they are fixed, the range correction is performed with standard values. The values of the background peak and text peak affect the reproduction of the background density and text density respectively. 1: fixed/fixed 2: varied/fixed 3: fixed/varied 4: varied/varied * Background peak/ Text peak When the value increases, the background becomes more brightened. SYS SYS SYS SYS SYS Procedur e 1 1 1 1 1 1 When the value increases, the image becomes sharper. When the value decreases, the image becomes softer. The smaller the value is, the less the moire becomes. One's place: Fixed value (05-922 is "1", 05-923 is "5", 05-924 is "2")Ten's place: Sharpness intensity(0: Use default value, 1-9: Filter intensity) Adjustment of the smudged/faint text. With increasing the value, the faint text is suppressed, and with decreasing it, the smudged text is suppressed. 1 1 1 1 November 2003 © TOSHIBA TEC Code Classification 931 Image 932 Image 933 Image 934 Image 935 936 937 Image 938 939 940 Image 941 942 943 Image Adjustment mode (05) <e-STUDIO350/450> Default Func- <AcceptItems RAM able tion value> Custom PPC 128 SYS Density Mode 1 <0-255> adjustment Fine adjustCustom PPC 128 SYS ment of "manMode 2 <0-255> ual density"/ Custom PPC 128 SYS Center value Mode 3 <0-255> Custom PPC 20 SYS Density Mode 1 <0-255> adjustment Fine adjustCustom PPC 20 SYS ment of "manMode 2 <0-255> ual density"/ Custom PPC 20 SYS Light step Mode 3 <0-255> value Custom PPC 20 SYS Density Mode 1 <0-255> adjustment Fine adjustCustom PPC 20 SYS ment of "manMode 2 <0-255> ual density"/ Custom PPC 20 SYS Dark step Mode 3 <0-255> value Custom PPC 128 SYS Density adjustment Mode 1 <0-255> Fine adjustCustom PPC 128 SYS ment of "autoMode 2 <0-255> matic density" Custom PPC 128 SYS Mode 3 <0-255> Custom PPC 0 SYS Gamma data Mode 1 <0-99> slope adjustment 944 Custom Mode 2 PPC 0 <0-99> SYS 945 Custom Mode 3 PPC 0 <0-99> SYS Equipment number (serial number) entry ALL - SYS 976 Maintenance November 2003 © TOSHIBA TEC Contents When the value increases, the image of the center step becomes darker. Procedur e 1 1 2 1 When the value increases, the image of the "light" step density becomes lighter. 1 1 1 When the value increases, the image of the "Dark" step density becomes lighter. 1 1 1 When the value increases, the image becomes darker. 1 1 1 One’s place: 0: Equivalent to the set value 5 1 to 9: Select the slope of Gammacurve (The larger the value is, the larger the slope becomes.) Ten’s place: 0: Equivalent to the set value 5 1 to 9: Select the slope of low density (The smaller the value is, the darker the background becomes.) 00: Use default value When this adjustment is performed with this code, the setting code (08-995) is also performed automatically (10 digits) 1 1 1 1 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 63 04/05 2.2.6 Adjustment mode (05) (e-STUDIO352/452) Items in the adjustment mode list in the following pages can be corrected or changed in the adjustment mode (05). Turn ON the power with pressing the digital keys [0] and [5] simultaneously in order to enter this mode. Procedure 1 [Digital key] (Code) [0][5] [POWER] [Digital key] *[FUNCTION CLEAR] (Key in a value) [START] [ENTER] ([FAX]) or (Test copy) [INTERRUPT] (Stores value in RAM) [CANCEL] [POWER] OFF/ON (Exit) [CLEAR] (Corrects value) * Press [FUNCTION CLEAR] to enter minus (-). Procedure 2 [0][5] [POWER] (Code) ( [START] Value displayed ) [ENTER] ([FAX]) or (Test copy) [INTERRUPT] (Value unchangeable) [POWER] OFF/ON (Exit) Procedure 3 [Digital key] (Code) [0][5] [POWER] [START] [CANCEL] [UP] or [DOWN] (Adjust a value) [ENTER] ([FAX]) or (Test copy) [INTERRUPT] (Stores value in RAM) [POWER] OFF/ON (Exit) [CLEAR] (Corrects value) Procedure 4 [CANCEL] [START] [0][5] [POWER] [Digital key] (Code) [START] [Digital key] (Sub code) [START] [Digital key] *[FUNCTION CLEAR] (Key in a value) [CLEAR] (Corrects value) [ENTER] or ([FAX] ) [INTERRUPT] (Test copy) value (Stores in RAM ) [POWER] OFF/ON (Exit) [CLEAR] (Corrects value) * Press [FUNCTION CLEAR] to enter minus (-). Procedure 6 [Digital key] (Code) [0][5] [POWER] [START] Automatic ( adjustment ) ([FAX]) (Test copy) [POWER]OFF/ON (Exit) *[CANCEL] or [CLEAR] * When the automatic adjustment ends abnormally, error message is displayed. e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 64 05/12 November 2003 © TOSHIBA TEC Procedure 7 [CANCEL] [Digital key] (Code) [0][5] [POWER] ( [START] Automatic adjustment ) ( [ENTER] Stores value in RAM ) [POWER] OFF/ON (Exit) ([FAX]) (Test copy) *[CANCEL] or [CLEAR] * When the automatic adjustment ends abnormally, error message is displayed. Procedure 10 [0][5] [POWER] [Digital key] (Code) [START] [Digital key] (Sub code) [START] ( Value displayed ) [START] [POWER] OFF/ON (Exit) [SET] or [INTERRUPT] (Value unchangeable) Procedure 17 [CANCEL] or [CLEAR] [0][5] [POWER] [Digital key] (Code) [START] Automatic adjustment Manual adjustment [CANCEL] or [CLEAR] * [ENTER] [UP] or or [DOWN] [INTERRUPT] (Adjust a value) Stores value in RAM [UP] or [DOWN] (Adjust a value) ([FAX]) (Test copy) [POWER] OFF/ON (Exit) [ENTER] or [INTERRUPT] Stores value in RAM When the "storing" is not performed within 2 minutes after pressing the [START] button at the manual adjustment, the "automatic adjustment" starts automatically. Note: The fuser roller temperature control at the adjustment mode is different from that at the normal state. Therefore, the problem of fusing efficiency may be occurred in the test copy at the adjustment mode. In that case, turn ON the power normally, leave the equipment for approx. 3 minutes after it has become ready state and then start up the adjustment mode again. Test print pattern in Adjustment Mode (05) Operation: One test print is printed out when the [FAX] button is pressed after the code is keyed in at Standby Screen. Code Types of test pattern Remarks 1 Grid pattern Refer to ! P. 3-7 "3.2.3 Printer related adjustment" 3 Grid pattern (Duplex printing) Refer to ! P. 3-7 "3.2.3 Printer related adjustment" November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 65 05/12 2 Notes: 1. The digit after the hyphen in “Code” of the following table is a sub code. 2. In “RAM”, the NVRAM of the board in which the data of each code is stored is indicated. “M” stands for the LGC board and “SYS” stands for the SYS board. Code Classification 200 Developer 201 Developer 205 210 Developer Charger 221 Transfer 231 Separation 286 Laser 305 Adjustment mode (05) <e-STUDIO352/452> Default ProFunc- <AcceptItems RAM Contents cedur tion able e value> Automatic adjustment of 17 ALL As the value increases, the sensor output auto-toner sensor (Fuserincreases correspondheater ON) ingly. The value starts changing approx. 2 minutes after this adjustment was started and is automatically set in the range of 2.35 to 2.45V. * Selection is disable when developer unit is not installed. (P. 3-1) 3 Correction of auto-toner ALL 128 M Corrects the control sensor (Fuser heater ON) <0-255> value of the auto-toner sensor setup in 05-200. * Selection is disable when developer unit is not installed. 3 Developer bias DC outputALL 189 M As the value increases, adjustment <0-255> the transformer output increases correspondMain charger grid bias outALL 154 M 3 ingly. Remove the put adjustment <0-255> developer unit and ALL 115 M 3 Transfer transformer DC install the adjustment <0-255> output adjustment/Center jig to make adjustvalue ment. However, the Separation transformer AC ALL 166 M 3 adjustment jig is not output adjustment/Center <0-255> necessary to adjust the value developer bias DC.(P. Laser power adjustment ALL 121 <0-255> M Scanner Image location adjustment of secondary scanning direction (scanner section) ALL 128 <92-164> SYS 306 Scanner Image location adjustment of primary scanning direction (scanner section) ALL 145 <0-255> SYS 308 Scanner Distortion mode ALL - - e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 66 05/12 3-29) When the value increases, the laser output increases correspondingly. When the value increases by “1”, the image shifts by approx. 0.137mm toward the trailing edge of the paper. When the value increases by “1”, the image shifts by approx. 0.0846mm toward the front side of the paper. Moves carriages to the adjusting position. (P. 3-12) 3 1 1 6 November 2003 © TOSHIBA TEC Code Classification 340 Scanner 350 Scanner Adjustment mode (05) <e-STUDIO352/452> Default Func- <AcceptItems RAM able tion value> Reproduction ratio adjustALL 128 SYS ment of secondary scan<0-255> ning direction (scanner section) Shading position adjustment 351 354 RADF 355 Original glass ALL 128 <118138> 128 <118138> 10 <0-20> SYS RADF ALL ALL 10 <0-20> SYS ALL SYS ALL 50 <0-100> SYS 357 RADF 358 RADF RADF sideways deviation adjustment ALL 128 <0-255> SYS 359 Scanner Carriage position adjustment during scanning from RADF ALL 128 <0-255> SYS 365 RADF RADF leading edge position adjustment for single sided original for double sided original ALL 50 <0-100> SYS ALL 50 <0-100> SYS Fine adjustment of polygonal motor rotation speed (adjustment of primary scanning direction reproduction ratio) PRT 133 <0-255> 129 <0-255> M 366 401 405 Laser November 2003 © TOSHIBA TEC PPC When the value increases by “1”, the reproduction ratio in the secondary scanning direction (vertical to paper feeding direction) increases by approx. 0.223%. 0.1369 mm/step SYS for singlesidedoriginal for doublesidedoriginal Fine adjustment of RADF transport speed Adjustment of RADF paper alignment Contents M Procedur e 1 2 1 1 When the value increases by “1”, the aligning amount increases by approx. 0.5mm. 1 When the value increases by “1”, the reproduction ratio of the secondary scanning direction when using the RADF increases by approx. 0.1%. When the value increases by “1”, the image of original fed from the RADF shifts toward the rear side of paper by approx. 0.0846mm. When the value increases by “1”, the carriage position when using the RADF shifts by approx. 0.1 mm toward the original feeding side. When the value increases by “1”, the copied image of original fed from the RADF shifts toward the trailing edge of paper by approx. 0.1mm. When the value increases by “1”, the reproduction ratio of primary scanning direction increases by approx. 0.07%. (approx. 0.1mm/step) 1 1 1 1 1 1 1 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 67 05/11 Code Classification 410 Laser 411 421 Drive 422 424 Drive Adjustment mode (05) <e-STUDIO352/452> Default Func- <AcceptItems RAM able tion value> PPC 128 M Adjustment of primary <0-255> scanning laser writing start position. PRT 128 M <0-255> Adjustment of secondary scanning direction reproduction ratio (fine adjustment of main motor speed) Fine adjustment of exit motor speed 425 430 Image 431 Image 432 Image 433 Image 434-0 Image 434-1 Image 435 Image 436 Image 437 Image 438 Image Top margin adjustment (blank area at the leading edge of the paper) Left margin adjustment (blank area at the left of the paper along the paper feeding direction) Right margin adjustment (blank area at the right of the paper along the paper feeding direction) Bottom margin adjustment (blank area at the trailing edge of the paper) Bottom margin adjustment (blank area at the trailing edge of the paper)/ Reverse side at duplexing Right margin adjustment (blank area at the right of the paper along the paper feeding direction)/Reverse side at duplexing Top margin adjustment (blank area at the leading edge of the paper) Left margin adjustment (blank area at the left of the paper along the paper feeding direction) Right margin adjustment (blank area at the right of the paper along the paper feeding direction) Bottom margin adjustment (blank area at the trailing edge of the paper) Contents Procedur e When the value increases by “1”, the writing start position shifts to the front side by approx. 0.0423mm. When the value increases by “1”, the reproduction ratio of secondary scanning direction increases by approx. 0.04%. When the value increases by “1”, the rotation becomes faster by approx. 0.05%. 1 When the value increases by “1”, the blank area becomes wider by approx. 0.0423mm. 1 When the value increases by “1”, the blank area becomes wider by approx. 0.0423 mm. 1 PPC/ PRT FAX 138 <0-255> 139 <0-255> M PPC/ PRT FAX 107 <0-255> 121 <0-255> 0 <0-255> M PPC 0 <0-255> M PPC 0 <0-255> M PPC 0 <0-255> M PPC/ PRT EUR: 48 UC:24 JPN: 24 Others: 48 <0-255> 12 <0-255> M 4 M 4 PRT 24 <0-255> M 1 PRT 0 <0-255> M 1 PRT 0 <0-255> M 1 PRT 0 <0-255> M 1 PPC PPC/ PRT e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 68 05/11 M M M 1 1 1 1 November 2003 © TOSHIBA TEC Code Classification 440 Laser 441 442 443 444 445 448-0 Paper feeding 448-1 448-2 449-0 Paper feeding 449-1 449-2 450-0 Paper feeding 450-1 450-2 452-0 Paper feeding 452-1 452-2 455-0 Paper feeding 455-1 455-2 457 Paper feeding Adjustment mode (05) <e-STUDIO352/452> Default Func- <AcceptItems RAM able tion value> ALL 7 M Adjustment of Upper drawer <0-15> secondary scanning Lower ALL 24 M laser writing drawer <0-40> start position Bypass ALL 8 M feeding <0-15> LCF ALL 8 M <0-15> PFP ALL 8 M <0-15> Duplex ALL 8 M feeding <0-15> ALL 10 M Paper aligning Long size <0-63> amount adjustment at Middle ALL 10 M the registrasize <0-63> tion section Short ALL 8 M (PFP upper size 1 <0-63> drawer / Plain paper) ALL 10 M Paper aligning Long size <0-63> amount adjustment at Middle ALL 10 M the registrasize <0-63> tion section Short ALL 8 M (PFP lower size <0-63> drawer / Plain paper) ALL 17 M Paper aligning Long size <0-63> amount adjustment at Middle ALL 17 M the registrasize <0-63> tion section Short ALL 17 M (Upper drawer size <0-63> / Plain paper) ALL 12 M Paper aligning Long size <0-63> amount adjustment at Middle ALL 10 M the registrasize <0-63> tion section Short ALL 10 M (Lower drawer size <0-63> / Plain paper) Paper aligning Long ALL 20 M amount size <0-63> adjustment at Middle ALL 20 M the registrasize <0-63> tion section Short ALL 30 M (Duplex feed- size <0-63> ing / Plain paper) ALL 8 M Paper aligning amount <0-63> adjustment at the registration section (LCF / Plain paper) November 2003 © TOSHIBA TEC Contents When the value increases by “1”, the image shifts toward the leading edge of the paper by approx. 0.2mm. Procedur e 1 1 2 1 1 1 1 When the value increases by “1”, the aligning amount increases by approx. 0.8 mm. <Paper length> Long size: 330 mm or longer Middle size: 220 mm to 329 mm Short size: 219 mm or shorter 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 1 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 69 05/11 Code 458-0 Classification Paper feeding 458-1 458-2 460-0 Paper feeding 460-1 460-2 461-0 Paper feeding 461-1 461-2 462-0 Paper feeding 462-1 462-2 462-3 463-0 Paper feeding 463-1 463-2 466-0 466-1 466-4 466-5 466-6 466-7 Paper feeding Adjustment mode (05) <e-STUDIO352/452> Default Func- <AcceptItems RAM able tion value> ALL 26 M Paper aligning Long size <0-63> amount adjustment at Middle ALL 26 M the registrasize <0-63> tion section Short ALL 25 M (Bypass feed- size <0-63> ing/Plain paper) Paper aligning Long ALL 26 M size <0-63> amount adjustment at Middle ALL 26 M the registrasize <0-63> tion section Short ALL 26 M (Bypass feed- size <0-63> ing/Thick paper 1) Paper aligning Long ALL 17 M amount size <0-63> adjustment at Middle ALL 17 M the registrasize <0-63> tion section Short ALL 17 M (Bypass feed- size <0-63> ing/Thick paper 2) ALL 17 M Paper aligning Long size <0-63> amount adjustment at Middle ALL 17 M the registrasize <0-63> tion section Short ALL 17 M (Bypass feed- size <0-63> ing/Thick Post ALL 14 M paper 3) card <0-63> ALL 26 M Paper aligning Long size <0-63> amount adjustment at Middle ALL 26 M the registrasize <0-63> tion section Short ALL 26 M (Bypass feed- size <0-63> ing/OHP film) ALL 143 M Adjustment of Plain paper <0-255> paper pushing amount / Post card ALL 173 M Bypass feed<0-255> ing Thick ALL 143 M paper 1 <0-255> Thick ALL 143 M paper 2 <0-255> Thick ALL 143 M paper 3 <0-255> OHP film ALL 128 M <0-255> e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 70 05/11 Contents When the value increases by “1”, the aligning amount increases by approx. 0.8 mm. <Paper length> Long size: 330 mm or longer Middle size: 220 mm to 329 mm Short size: 219 mm or shorter * Postcard is supported only for JPN model. Procedur e 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 When the value increases by “1”, the driving speed of bypass feed roller increases by approx. 0.2 ms when the paper transport is started from the registration section. * Post card is supported only for JPN model. 4 4 4 4 4 4 November 2003 © TOSHIBA TEC Code 467 468-0 Classification Paper feeding Finisher 468-1 468-2 469-0 Paper feeding 469-1 Adjustment mode (05) <e-STUDIO352/452> Default Func- <AcceptItems RAM Contents tion able value> ALL 128 M When the value Adjustment of paper push<0-255> increases by “1”, the ing amount/Duplex feeddriving speed of ADU ing (short size) transport roller increases by approx. 0.2 ms when the paper transport is started from the registration section. A4-R/LT-R ALL 0 M When the value Fine adjust<-14-14> increases by “1”, the ment of bindbinding/folding position ing position/ B4 ALL 0 M shifts toward the right folding posi<-14-14> page by 0.25 mm. tion A3/LD ALL 0 M Paper aligning amount adjustment at the registration section (Upper drawer) 469-2 469-3 469-4 469-5 470-0 Paper feeding 470-1 470-2 471-0 471-1 471-2 Paper feeding Paper aligning amount adjustment at the registration section (Lower drawer / Thick paper 1) Paper aligning amount adjustment at the registration section (PFP upper drawer / Thick paper 1) November 2003 © TOSHIBA TEC Thick Paper 1 Long size Thick Paper 1 Middle size Thick Paper 1 Short size Thick Paper 2 Long size Thick Paper 2 Middle size Thick Paper 2 Short size Long size Middle size Short size ALL Long size Middle size Short size ALL <-14-14> 20 <0-63> M When the value increases by "1", the aligning amount increases by approx. 0.8 mm. <Paper length> Long size: 330 mm or longer Middle size: 220 mm to 329 mm Short size: 219 mm or shorter Procedur e 1 2 4 4 4 4 ALL 20 <0-63> M ALL 20 <0-63> M ALL 20 <0-63> M 4 ALL 22 <0-63> M 4 ALL 19 <0-63> M 4 ALL 20 <0-63> 22 <0-63> 19 <0-63> M 4 M 4 M 4 20 <0-63> 22 <0-63> 19 <0-63> M 4 M 4 M 4 ALL ALL ALL ALL 4 4 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 71 05/11 Code 472-0 Classification Paper feeding 472-1 472-2 473 Paper feeding 474-0 Paper feeding 474-1 474-2 497-0 Laser 497-1 497-2 497-3 497-4 497-5 498-0 Laser 498-1 501 Image 503 504 505 506 507 Image Adjustment mode (05) <e-STUDIO352/452> Default Func- <AcceptItems RAM tion able value> ALL 20 M Paper aligning Long size <0-63> amount adjustment at Middle ALL 22 M the registrasize <0-63> tion section Short ALL 19 M (PFP lower size <0-63> drawer / Thick paper 1) ALL 8 M Paper aligning amount <0-63> adjustment at the registration section (LCF / Thick paper 1) Paper aligning Long ALL 24 M amount size <0-63> adjustment at Middle ALL 24 M the registrasize <0-63> tion section Short ALL 33 M (Duplex feed- size <0-63> ing / Thick paper 1) ALL 128 M Adjustment of Upper drawer <0-255> drawer sideways deviaLower ALL 128 M tion drawer <0-255> PFP upper ALL 128 M drawer <0-255> PFP lower ALL 128 M drawer <0-255> LCF ALL 128 M <0-255> Bypass ALL 128 M feeding <0-255> ALL 148 M Adjustment of Long size <0-255> primary scanning laser ALL 148 M Short writing start <0-255> size(A4/LT position at or smaller) duplex feeding Photo PPC 128 SYS Density <0-255> adjustment Fine adjustText/Photo PPC 128 SYS ment of “man<0-255> ual density” Text PPC 128 SYS /Center value <0-255> Text/Photo PPC 20 SYS Density <0-255> adjustment Fine adjustPhoto PPC 20 SYS ment of “man<0-255> ual density” Text PPC 20 SYS /Light step <0-255> value e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 72 05/11 Contents When the value increases by "1", the aligning amount increases by approx. 0.8 mm. <Paper length> Long size: 330 mm or longer Middle size: 220 mm to 329 mm Short size: 219 mm or shorter Procedur e 4 4 4 1 4 4 4 When the value increases by “1”, the image shifts toward the front side by 0.0423 mm. 4 4 4 4 4 4 When the value increases by “1”, the image shifts toward the front side by 0.0423 mm. 4 When the value increases, the image at the center step becomes darker. 1 4 1 1 When the value increases, the image of the “light” steps becomes lighter. 1 1 1 November 2003 © TOSHIBA TEC Code Classification 508 Image 509 510 512 Image 514 515 532 Image 533 534 570 571 572 Image Adjustment mode (05) <e-STUDIO352/452> Default Func- <AcceptItems RAM able tion value> Text/Photo PPC EUR: 20 SYS Density UC: 20 adjustment JPN : 30 Fine adjust<0-255> ment of “manual density” Photo PPC EUR: 24 SYS /Dark step UC: 24 value JPN: 24 <0-255> Text PPC EUR: 20 SYS UC: 20 JPN: 27 <0-255> Photo PPC 128 SYS Density <0-255> adjustment Fine adjustText/Photo PPC 128 SYS ment of “auto<0-255> matic density” Text PPC 128 SYS <0-255> Range correc- Text/Photo PPC 40 SYS tion / Back<0-255> ground peak Photo PPC 16 SYS adjustment <0-255> Text PPC 64 SYS <0-255> EUR: 12 SYS Range correc- Text/Photo PPC UC: 12 tion on origiJPN: 22 nal manually <11-14, set on the 21-24, original glass 31-34, 41-44> SYS Photo PPC 12 <11-14, 21-24, 31-34, 41-44> SYS Text PPC 22 <11-14, 21-24, 31-34, 41-44> November 2003 © TOSHIBA TEC Contents When the value increases, the image of the “dark” steps becomes darker. Procedur e 1 1 1 When the value increases, the image becomes darker. 1 1 1 When the value increases, the background becomes more brightened. 1 1 1 Sets whether the values of the background peak and text peak are fixed or not. One’s place is an adjustment for “automatic density” and ten’s place is for “manual density”.Once they are fixed, the range correction is performed with standard values. The values of the background peak and text peak affect the reproduction of the background density and text density respectively. Background peak Text peak 1: fixed/fixed 2: varied/fixed 3: fixed/varied 4: varied 1 1 1 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 73 05/11 2 Code Classification 593 Image 594 Image 595 Image 596-0 Image 596-1 Image 596-2 Image 597-0 Image 597-1 Image 597-2 Image 598-0 Image 598-1 Image 598-2 Image 599-0 Image 599-1 Image 599-2 Image 620 Image Adjustment mode (05) <e-STUDIO352/452> Default ProFunc- <AcceptItems RAM Contents cedur able tion e value> 1 Text/Photo PPC 0 SYS One’s place: Gamma data <0-99> 0:Equivalent to the set slope adjustvalue 5 ment Photo PPC 0 SYS 1 1 to 9: Select the slope <0-99> of Gamma curve Text PPC 0 SYS 1 (The larger the <0-99> value is, the larger the slope becomes.) Ten’s place: 0: Equivalent to the set value 5 1 to 9: Select the slope of low density (The smaller the value is, the darker the background becomes.) 00: Use default value 4 Low PRT 128 SYS When the value Gamma baldensity <0-255> increases, the density ance adjustment Medium PRT 128 SYS in the target area 4 becomes higher. (PS/Photo) density <0-255> High PRT 128 SYS 4 density <0-255> Gamma balLow PRT 128 SYS When the value 4 ance adjustdensity <0-255> increases, the density ment Medium PRT 128 SYS in the target area 4 (PS/Text) becomes higher. density <0-255> High density Low density Medium density High density Low density Medium density High density Text/Photo PPC 621 Photo PPC 2 <0-99> SYS 622 Text PPC EUR: 45 UC: 45 JPN: 45 <0-99> SYS Gamma balance adjustment (PCL/Photo) Adjustment of gamma balance (PCL/Detail) Sharpness adjustment PRT PRT PRT PRT PRT PRT PRT e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 74 05/11 128 <0-255> 128 <0-255> 128 <0-255> 128 <0-255> 128 <0-255> 128 <0-255> 128 <0-255> 1 <0-99> SYS SYS SYS 4 When the value increases, the density in the target area becomes higher. SYS SYS SYS 4 4 When the value increases, the density in the target area becomes higher. SYS SYS 4 4 4 4 When the value increases, the image becomes sharper. When the value decreases, the image becomes softer. The smaller the value is, the less the moire becomes.One’s place: Fixed value (05-620 is “1”, 05-621 is “2”, 05622 is “5”) Ten’s place: Sharpness intensity (0: Use default value, 1-9: Filter intensity) 1 1 1 November 2003 © TOSHIBA TEC Code Classification 648 Image 654 Image 655 672-0 Image 672-1 672-2 Adjustment mode (05) <e-STUDIO352/452> Default Func- <AcceptItems RAM Contents tion able value> 208 SYS Adjusts the level of the Adjustment of Text/Photo PPC <0-255> smudged/faint smudged/faint text.With increasing the text value, the faint text is suppressed, and with decreasing it, the smudged text is suppressed. Adjustment of PS PRT 5 SYS Adjustment of the smudged/faint <0-9> smudged/faint text PCL PRT 5 SYS text.With decreasing the value, the faint text <0-9> is suppressed, and with increasing it, the smudged text is suppressed. PRT 0 M Adjustment of the Adjustment of Normal printer image <0-10> image density.With decreasing the value, density PRT 4 M the text becomes <0-10> lighter. PRT 5 M 672-3 PRT 672-4 PRT 676-0 Image Toner saving PRT 676-1 PRT 676-2 PRT 676-3 PRT 676-4 PRT November 2003 © TOSHIBA TEC <0-10> 6 <0-10> 10 <0-10> 0 <0-10> 4 <0-10> 5 <0-10> 6 <0-10> 6 <0-10> Procedur e 1 2 1 1 4 4 4 M 4 M 4 M 4 M 4 M 4 M 4 M 4 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 75 06/01 Code Classification 693 Image Adjustment mode (05) <e-STUDIO352/452> Default Func- <AcceptItems RAM able tion value> Range correc- Text/Photo PPC EUR: 12 SYS tion on origiUC: 12 nal set on the JPN: 22 RADF <11-14, 21-24, 31-34, 41-44> 694 Photo PPC 12 <11-14, 21-24, 31-34, 41-44> SYS 695 Text PPC 22 <11-14, 21-24, 31-34, 41-44> SYS Center value FAX 120 <0-255> SYS 701 Light step value FAX 20 <0-255> SYS 702 Dark step value FAX 20 <0-255> SYS Photo FAX 128 <0-255> SYS Text/Photo FAX 128 <0-255> SYS Photo FAX 20 <0-255> SYS Text/Photo FAX 20 <0-255> SYS Photo FAX 20 <0-255> SYS Text/Photo FAX 20 <0-255> SYS 700 710 Image Image 714 715 Image 719 720 724 Image Adjustment of binarized threshold (Text) Density adjustment Fine adjustment of “manual density”/ Center value Density adjustment Fine adjustment of “manual density”/ Light step value Density adjustment Fine adjustment of “manual density”/ Dark step value e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 76 05/11 Contents Procedur e Sets whether the values of the background peak and text peak are fixed or not. One’s place is an adjustment for “automatic density” and ten’s place is for “manual density”. Once they are fixed, the range correction is performed with standard values. The values of the background peak and text peak affect the reproduction of the background density and text density respectively. 1: fixed/fixed 2: varied/fixed 3: fixed/varied 4: varied/varied * Background peak/ Text peak When the value increases, the image at the center step becomes lighter. When the value increases, the image of “light” side becomes lighter. When the value increases, the image of “dark” side becomes darker. When the value increases, the image at the center step becomes darker. 1 When the value increases, the image of the “light” steps becomes lighter. 1 When the value increases, the image of the “dark” steps becomes darker. 1 1 1 1 1 1 1 1 1 1 November 2003 © TOSHIBA TEC Code Classification 725 Image 729 825 Image Adjustment mode (05) <e-STUDIO352/452> Default Func- <AcceptItems RAM Contents tion able value> Photo FAX 128 SYS When the value Density <0-255> increases, the image adjustment becomes darker. Fine adjustment of “auto- Text/Photo FAX 128 SYS matic density <0-255> Range correc- Text/Photo tion on original manually set on the original glass SCN 12 <11-14, 21-24, 31-34, 41-44> SYS 826 Text SCN 12 <11-14, 21-24, 31-34, 41-44> SYS 827 Photo SCN 12 <11-14, 21-24, 31-34, 41-44> SYS SCN 12 <11-14, 21-24, 31-34, 41-44> 12 <11-14, 21-24, 31-34, 41-44> 12 <11-14, 21-24, 31-34, 41-44> SYS 830 Image Range correc- Text/Photo tion on original set on the RADF 831 Text SCN 832 Photo SCN November 2003 © TOSHIBA TEC SYS SYS Sets whether the values of the background peak and text peak are fixed or not. One’s place is an adjustment for “automatic density” and ten’s place is for “manual density”. Once they are fixed, the range correction is performed with standard values. The values of the background peak and text peak affect the reproduction of the background density and text density respectively. 1: fixed/fixed 2: varied/fixed 3: fixed/varied 4: varied/varied * Background peak/ Text peak Sets whether the value of the background peak and text peak are fixed or not. One’s place is an adjustment for “automatic density” and ten’s place is for “manual density”. Once they are fixed, the range correction is performed with standard values. The values of the background peak and text peak affect the reproduction of the background density and text density respectively. 1: fixed/fixed 2: varied/fixed 3: fixed/varied 4: varied/varied * Background peak/ Text peak Procedur e 1 1 1 1 1 1 1 1 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 77 05/11 2 Code Classification 835 Image 836 837 845 Image 846 847 850 Image 851 852 855 Image 856 857 860 861 862 Image Adjustment mode (05) <e-STUDIO352/452> Default Func- <AcceptItems RAM tion able value> Range correc- Text/Photo SCN 48 SYS tion / Back<0-255> ground peak Text SCN 48 SYS adjustment <0-255> Photo SCN 40 SYS <0-255> Text/Photo SCN 128 SYS Density <0-255> adjustment Fine adjustText SCN 128 SYS ment of “man<0-255> ual density”/ Photo SCN 128 SYS Center value <0-255> Text/Photo SCN 20 SYS Density <0-255> adjustment Fine adjustText SCN 20 SYS ment of “man<0-255> ual density”/ Photo SCN 20 SYS Light step <0-255> value Text/Photo SCN 20 SYS Density <0-255> adjustment Fine adjustText SCN 20 SYS ment of “man<0-255> ual density”/ Photo SCN 20 SYS adjustment/ <0-255> Dark step value Text/Photo SCN 128 SYS Density <0-255> adjustment Fine adjustText SCN 128 SYS ment of “auto<0-255> matic density” Photo SCN 128 SYS <0-255> e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 78 05/11 Contents When the value increases, the background becomes more brightened. Procedur e 1 1 1 When the value increases, the image at the center step becomes darker. 1 1 1 When the value increases, the image of the “light” steps becomes lighter. 1 1 1 When the value increases, the image of the “dark” steps becomes darker. 1 1 1 When the value increases, the image becomes darker. 1 1 1 November 2003 © TOSHIBA TEC Code Classification 865-0 Image 865-1 865-2 866-0 Image 866-1 866-2 867-0 Image 867-1 867-2 913 Image 914 Image 915 Image Adjustment mode (05) <e-STUDIO352/452> Default Func- <AcceptItems RAM tion able value> 1 SYS Sharpnessad- Reproduc- SCN tion ratio <0-99> justment(Text/ 40% or Photo) smaller 1 SYS Reproduc- SCN <0-99> tion ratio 41-80% Reproduc- SCN 1 SYS tion ratio <0-99> 81% or larger 2 SYS Sharpnessad- Reproduc- SCN <0-99> justment(Text) tion ratio 40% or smaller 2 SYS Reproduc- SCN <0-99> tion ratio 41-80% Reproduc- SCN 2 SYS tion ratio <0-99> 81% or larger 5 SYS Sharpnessad- Reproduc- SCN <0-99> tion ratio just40% or ment(Photo) smaller Reproduc- SCN 5 SYS tion ratio <0-99> 41-80% Reproduc- SCN 5 SYS tion ratio <0-99> 81% or larger Custom PPC EUR: 12 SYS Range correcMode 1 UC: 12 tion on origiJPN: 22 nal manually <11-14, set on the 21-24, original glass 31-34, 41-44> SYS Custom PPC 22 Mode 2 <11-14, 21-24, 31-34, 41-44> SYS Custom PPC 12 Mode 3 <11-14, 21-24, 31-34, 41-44> November 2003 © TOSHIBA TEC Contents When the value increases, the image becomes sharper. When the value decreases, the image becomes softer. The smaller the value is, the less the moire becomes. One’s place: Fixed value (05-865 is “1”, 05-866 is “2”, 05-867 is “5”) Ten’s place: Sharpness intensity (0: Use default value, 1-9: Filter intensity) Procedur e 4 4 4 4 4 4 4 4 4 Set whether the values of the background peak and text peak are fixed or not. One's place is an adjustment for “automatic density” and ten's place is for “manual density”. Once they are fixed, the range correction is performed with standard values. The values of the background peak and text peak affect the reproduction of the background density and text density respectively. 1: fixed/fixed 2: varied/fixed 3: fixed/varied 4: varied/varied * Background peak/ Text peak 1 1 1 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 79 05/11 2 Code Classification 916 Image 917 Image 918 Image 919 Image 920 Image 921 Image 922 Image 923 Image 924 Image 928 Image Adjustment mode (05) <e-STUDIO352/452> Default Func- <AcceptItems RAM able tion value> Range correcCustom PPC EUR: 12 SYS tion on origiMode 1 UC: 12 nal set on the JPN: 22 RADF <11-14, 21-24, 31-34, 41-44> SYS Custom PPC 22 Mode 2 <11-14, 21-24, 31-34, 41-44> SYS Custom PPC 12 Mode 3 <11-14, 21-24, 31-34, 41-44> Range correction Background peak adjustment Sharpness adjustment Adjustment of smudged/faint text Custom Mode 1 Custom Mode 2 Custom Mode 3 Custom Mode 1 Custom Mode 2 PPC Custom Mode 3 PPC Custom Mode 1 PPC PPC PPC PPC PPC e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 80 05/11 40 <0-255> 64 <0-255> 16 <0-255> 1 <0-99> EUR: 45 UC: 45 JPN: 45 <0-99> 2 <0-99> 2 <0-4> SYS SYS Contents Set whether the values of the background peak and text peak are fixed or not. One's place is an adjustment for “automatic density” and ten's place is for “manual density”. Once they are fixed, the range correction is performed with standard values. The values of the background peak and text peak affect the reproduction of the background density and text density respectively. 1: fixed/fixed 2: varied/fixed 3: fixed/varied 4: varied/varied * Background peak/ Text peak When the value increases, the background becomes more brightened. SYS SYS SYS SYS SYS Procedur e 1 1 1 1 1 1 When the value increases, the image becomes sharper. When the value decreases, the image becomes softer. The smaller the value is, the less the moire becomes. One's place: Fixed value (05-922 is "1", 05-923 is "5", 05-924 is "2")Ten's place: Sharpness intensity(0: Use default value, 1-9: Filter intensity) Adjustment of the smudged/faint text. With increasing the value, the faint text is suppressed, and with decreasing it, the smudged text is suppressed. 1 1 1 1 November 2003 © TOSHIBA TEC Code Classification 931 Image 932 Image 933 Image 934 Image 935 936 937 Image 938 939 940 Image 941 942 943 Image Adjustment mode (05) <e-STUDIO352/452> Default Func- <AcceptItems RAM able tion value> Custom PPC 128 SYS Density Mode 1 <0-255> adjustment Fine adjustCustom PPC 128 SYS ment of "manMode 2 <0-255> ual density"/ Custom PPC 128 SYS Center value Mode 3 <0-255> Custom PPC 20 SYS Density Mode 1 <0-255> adjustment Fine adjustCustom PPC 20 SYS ment of "manMode 2 <0-255> ual density"/ Custom PPC 20 SYS Light step Mode 3 <0-255> value Custom PPC 20 SYS Density Mode 1 <0-255> adjustment Fine adjustCustom PPC 20 SYS ment of "manMode 2 <0-255> ual density"/ Custom PPC 20 SYS Dark step Mode 3 <0-255> value Custom PPC 128 SYS Density adjustment Mode 1 <0-255> Fine adjustCustom PPC 128 SYS ment of "autoMode 2 <0-255> matic density" Custom PPC 128 SYS Mode 3 <0-255> Custom PPC 0 SYS Gamma data Mode 1 <0-99> slope adjustment 944 Custom Mode 2 PPC 0 <0-99> SYS 945 Custom Mode 3 PPC 0 <0-99> SYS Equipment number (serial number) entry ALL - SYS 976 Maintenance November 2003 © TOSHIBA TEC Contents When the value increases, the image of the center step becomes darker. Procedur e 1 1 2 1 When the value increases, the image of the "light" step density becomes lighter. 1 1 1 When the value increases, the image of the "Dark" step density becomes lighter. 1 1 1 When the value increases, the image becomes darker. 1 1 1 One’s place: 0: Equivalent to the set value 5 1 to 9: Select the slope of Gammacurve (The larger the value is, the larger the slope becomes.) Ten’s place: 0: Equivalent to the set value 5 1 to 9: Select the slope of low density (The smaller the value is, the darker the background becomes.) 00: Use default value When this adjustment is performed with this code, the setting code (08-995) is also performed automatically (10 digits) 1 1 1 1 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 81 05/11 2.2.7 Setting mode (08) (e-STUDIO350/450) The items in the setting code list can be set or changed in this setting mode (08). Procedure 1 [CANCEL] [0][8] [POWER] [Digital key] (Code) [START] [Digital key] *[FUNCTION CLEAR] Sets or changes value [ENTER] [POWER] OFF/ON or (Exit) [INTERRUPT] (Stores value in RAM) [CLEAR] (Corrects value) * Press [FUNCTION CLEAR] to enter minus (-). Procedure 2 [0][8] [POWER] [Digital key] (Code) [ENTER] or [INTERRUPT] Adjustment value cannot be changed [START] [POWER]OFF/ON (Exit) Procedure 3 [0][8] [POWER] [Digital key] (Code) [START] [CANCEL] or [CLEAR] [ENTER] or (Automatic setting) [INTERRUPT] (Stores value in RAM) [POWER] OFF/ON (Exit) Procedure 4 [CANCEL] [START] [0][8] [POWER] [Digital key] (Code) [START] [Digital key] (Sub-code) [START] [CLEAR] (Corrects value) * [ENTER] or [Digital key] * [FUNCTION CLEAR] [INTERRUPT] (Stores value Sets or in RAM) changes value [CLEAR] (Corrects value) [POWER] OFF/ON (Exit) Press [FUNCTION CLEAR] to enter minus (-). e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 82 05/12 November 2003 © TOSHIBA TEC Procedure 5 [CANCEL] [0][8] [POWER] [Digital key] (Code) [Digital key] *[HELP] Sets or changes value [START] [ENTER] [POWER] OFF/ON or (Exit) [INTERRUPT] (Stores value in RAM) [CLEAR] (Corrects value) * 2 Press [HELP] to enter "-". Procedure 7 [CANCEL] [0][8] [POWER] [Digital key] (Code) [START] [Digital key] (Setting) [ENTER] (HDD formatting) or [INTERRUPT] (Stores value in RAM) [POWER] OFF/ON (Exit) [CLEAR] (Corrects value) Procedure 9 [CANCEL] [0][8] [POWER] [Digital key] (Code) [START] [ENTER] [POWER] OFF/ON or (Exit) [INTERRUPT] (Stores value in RAM) [CLEAR] (Corrects value) [Select icon] Procedure 10 [CANCEL] [0][8] [POWER] [Digital key] (Code) [START] [Digital key] (1st setting) [START] [CLEAR] (Corrects value) [POWER] [ENTER] or OFF/ON [INTERRUPT] (Exit) (Stores value in RAM) [CLEAR] (Corrects value) [Digital key] (2nd setting) Procedure 11 and 12 [CANCEL] [0][8] [POWER] [Digital key] (Code) [Digital key] or [ENTER] [START] [Software keyboard] *2(Stores value in RAM) *1 [MONITOR/PAUSE] Sets or changes value [CLEAR] (Corrects value) [POWER] OFF/ON (Exit) *1 Press [MONITOR/PAUSE] to enter "-", when entering telephone number. *2 The data are stored in SYS-RAM in procedure 11 and stored in NIC-RAM in procedure 12. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 83 Procedure 14 [CANCEL] [0][8] [POWER] [Digital key] (Code) [START] [Digital key] (Sub-code) [START] [CLEAR] (Corrects value) [ENTER] or [INTERRUPT] [POWER] OFF/ON (Exit) Adjustment value cannot be changed Notes: 1. The digit after the hyphen in “Code” of the following table is a sub code. 2. e-STUDIO350/450: In "RAM", the NVRAM of the board in which the data of each code is stored is indicated. "M" stands for the LGC board, "SYS" and "UTY" stands for the SYS board and "NIC" stands for the NIC board. Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM tion able value> Date and time setting ALL <13 digits> Code Classification 200 General 201 General Destination selection ALL 202 User interface Counter installed externally ALL 203 General Line adjustment mode ALL 0 <0-1> M 204 User interface Auto-clear timer setting ALL 3 <0-10> SYS e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 84 05/12 EUR: 0 UC: 1 JPN: 2 <0-2> 0 <0-3> M M Contents Procedur e Year/month/date/day/ hour/minute/second Example: 03 07 0 13 13 27 48 “Day” - “0” is for “Sunday”. Proceeds Monday through Saturday from “1” to “6”. 0: EUR 1: UC 2: JPN 5 0: 1: 2: 3: 0: 1 No external counter Coin controller Copy key card Key copy counter For factory shipment 1: For line * Field: “0” must be selected Timer to return the equipment to the default settings when the [START] button is not pressed after the function and the mode are set 0: Not cleared 1 to 10: Set number x 15 sec. 1 1 1 November 2003 © TOSHIBA TEC Code 205 Classification User interface Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM able tion value> SYS Auto power save mode ALL EUR: 11 timer setting UC: 11 JPN: 6 Others:11 <0, 6-15> 206 User interface Auto Shut Off Mode timer setting (Auto Shut Off Mode / Sleep Mode) ALL Refer to content <0-20> SYS 207 User interface Highlighting display on LCD ALL 0 <0-1> SYS 209 User interface Paper feeding Default setting of filing format when E-mailing Paper size (A6-R) feeding/width wise direction ALL SYS 216 Paper feeding Tab paper print Tab width setting (Bypass feeding) ALL 217 Paper feeding User interface Tab paper print Tab width setting (Bypass feeding) Default setting of filing format when storing files ALL 1 <0-1> 148/105 <148432/105297> 130 <100200> 1300 <0-3000> 0 <0-3> 210 219 November 2003 © TOSHIBA TEC PRT SCN Contents Timer to automatically switch to the Auto power save mode when the equipment has not been used 0: Invalid 6: 3min. 7: 4min. 8: 5min. 9: 7min. 10: 10min. 11: 15min. 12: 20min. 13: 30min. 14: 45min. 15: 60min. Timer to turn OFF the power or to enter the Sleep Mode automatically when the equipment has not been used 0: 3min. 1: 5min. 2: 10min. 3: 15min. 4: 20min. 5: 25min. 6: 30min. 7: 40min. 8: 50min. 9: 60min. 10: 70min.11: 80min. 12: 90min. 13: 100min. 14: 110min. 15: 120min. 16: 150min. 17:180min. 18: 210min. 19:240min. 20: Not used <Default value> e-STUDIO350 JPN: 0 UC, EUR: 9 Others: 9 e-STUDIO450 JPN: 0 UC, EUR: 12 Others: 12 0: Black letter on white background 1: White letter on black background 0: TIFF (Multi) 1: PDF Procedur e 1 2 1 1 1 M 10 SYS 1 SYS 1 SYS 0: TIFF (Multi) 1: PDF 2: Not used 3: TIFF (Single) 1 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 85 04/09 Code Classification Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM tion able value> Language displayed at ALL EUR: 0 SYS power-ON UC: 0 JPN: 5 <0-6> 1 M Press the button on the LCD to select the size. 9 M Press the button on the LCD to select the size. 9 M Press the button on the LCD to select the size. 9 User interface 221 User interface Language selection in UI data at Web power ON ALL EUR: 0 UC: 0 JPN: 5 <0-6> SYS 224 Paper feeding Paper feeding Paper size for bypass feed PPC UNDEF SYS Paper size for upper drawer ALL M 226 Paper feeding Paper size for lower drawer ALL 227 Paper feeding Paper size for PFP upper drawer ALL 228 Paper feeding Paper size for PFP lower drawer ALL 229 Paper feeding Paper size (A3) feeding/width wise direction ALL 230 Paper feeding Paper size (A4-R) feeding/width wise direction ALL 231 Paper feeding Paper size (A5-R) feeding/width wise direction ALL 232 Paper feeding Paper size (B4) feeding/width wise direction ALL 233 Paper feeding Paper size (B5-R) feeding/width wise direction ALL 234 Paper feeding Paper size (LT-R) feeding/width wise direction ALL EUR: A4 UC: LT JPN: A4 EUR: A3 UC: LD JPN: A3 EUR: A4-R UC: LT-R JPN: A4-R EUR: A4 UC: LG JPN: B4 420/297 <182432/140297> 297/210 <182432/140297> 210/148 <182432/140297> 364/257 <182432/140297> 257/182 <182432/140297> 279/216 <182432/140297> e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 86 04/09 Procedur e 0: Language 1 1: Language 2 2: Language 3 3: Language 4 4: Language 5 5: Language 6 6: Language 7 0: Language 1 1: Language 2 2: Language 3 3: Language 4 4: Language 5 5: Language 6 6: Language 7 Press the button on the LCD to select the size. Press the button on the LCD to select the size. 220 225 Contents 1 9 9 M 10 M 10 M 10 M 10 M 10 M 10 November 2003 © TOSHIBA TEC Code Classification 235 Paper feeding 236 Paper feeding 237 Paper feeding 238 Paper feeding 239 Paper feeding 240 Paper feeding 241 Paper feeding 242 Paper feeding 243 Paper feeding 244 Paper feeding 245 Paper feeding 247 Paper feeding 248 Paper feeding Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM able tion value> ALL 432/279 M Paper size (LD) <182feeding/width wise direc432/140tion 297> M ALL 356/216 Paper size (LG) <182feeding/width wise direc432/140tion 297> Paper size (ST-R) ALL 216/140 M feeding/width wise direc<182tion 432/140297> Paper size (COMPUTER) M ALL 356/257 <182feeding/width wise direc432/140tion 297> Paper size (FOLIO) ALL 330/210 M feeding/width wise direc<182tion 432/140297> ALL 330/216 M Paper size (13”LG) <182feeding/width wise direc432/140tion 297> M ALL 216/216 Paper size (8.5”X8.5”) feeding/width wise direc<182432/140tion 297> ALL 432/279 SYS Paper size (Non-standard) <148feeding/width wise direc432/105tion 297> ALL 148/100 SYS Memory 1 <148Paper size (bypass feed432/100ing/non-standard type) 297> feeding/width wise direction Paper size (8K) ALL 390/270 M feeding/width wise direc<182tion 432/140297> Paper size (16K-R) ALL 270/195 M feeding/width wise direc<182tion 432/140297> ALL 148/100 SYS Memory 2 <148Paper size (bypass feed432/100ing/non-standard type) 297> feeding/width wise direction ALL 148/100 SYS Memory 3 Paper size (bypass feed<148ing/non-standard type) 432/100feeding/width wise direc297> tion November 2003 © TOSHIBA TEC Contents Procedur e 10 10 10 10 10 10 10 10 Registers the paper size of bypass feed (non-standard type) into [MEMORY 1]. 10 10 10 Registers the paper size of bypass feed (non-standard type) into [MEMORY 2]. 10 Registers the paper size of bypass feed (non-standard type) into [MEMORY 3]. 10 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 87 04/09 2 Code Classification Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM able tion value> SYS ALL 148/100 Memory 4 <148Paper size (bypass feed432/100ing/non-standard type) 297> feeding/width wise direction Service technician teleALL 0 SYS phone number <32 digits> 249 Paper feeding 250 Maintenance 251 Maintenance Setting value of PM counter ALL Refer to content <8 digits> M 252 Maintenance Current value of PM counter Display/0 clearing ALL 0 <8 digits> M 253 Maintenance Paper feeding Error history display ALL - SYS LT!A4/LD!A3 PRT 0 <0-1> SYS 255 Paper feeding PFP/LCF installation ALL 0 <0-4> M 256 Paper feeding Paper size setting /LCF ALL M 257 Counter Counter copy ALL EUR: A4 UC: LT JPN: A4 <1-2> 254 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 88 06/01 - Contents Procedur e Registers the paper size of bypass feed (non-standard type) into [MEMORY 4]. 10 A telephone number can be entered up to 32 digits. Use the [MONITOR/ PAUSE] button to enter a hyphen(-). <Default> e-STUDIO350 UC, EUR: 120000 JPN: 0 e-STUDIO450 UC, EUR: 150000 JPN: 0 Counts up when the registration sensor is ON. Displays the latest 20 errors data Sets whether the data is printed on the different but similar size paper or not when the paper of corresponding size is not available. 0: Valid (The data is printed on A4/A3 when LT/LD is selected or vice versa.) 1: Invalid (The message to use the selected paper size is displayed.) 0: Automatic 1: PFP single-drawer type installed 2: PFP dual-drawer type installed 3: LCF installed 4: Not installed Press the icon on the LCD to select the size. 11 1: Electrical counter -> Backup counter 2: Backup counter -> Electrical counter (P. 2-221) - 1 1 2 1 1 9 November 2003 © TOSHIBA TEC Code 258 Classification Maintenance Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM tion able value> FSMS acceptance ALL 1 SYS <0-2> 259 Network 260 Network Storage period at trail and private Web data retention period 263 User interface Administrator's password (Maximum 10 digits) 264 Network 265 Network 266 Network 267 Electronic filing 270 Electronic filing SYS 2 to 30 M bytes 1 SYS Sets the file retention level when editing the files in the Electronic Filing (at CutDoc/SaveDoc command execution). 0: Not full retained 1: Fully retained Retains the source file until CutDoc/SaveDoc command is completed. * The file is not deleted even if the HDD has become full during the execution of command when "1" is set. Sets the data retention period when creating a user box. 0: Not deleted 1 to 999: Retention period (Unit: Day) 1 ALL 123456 <10 digits> - File retention period SCN SYS Maximum data capacity at E-mailing Maximum data capacity at Internet FAX Full guarantee of documents in Electronic Filing when HDD is full SCN 30 <0-999> 30 <2-30> 30 <2-30> 0 <0-1> Default setting of user box retention period ALL ALL ALL 0 <0-999> 1 SYS SYS SCN Procedur e Sets whether the FSMS connection is accepted or not. 0: Prohibited 1: Accepted (serial connection only) 2: Accepted (both serial and USB connections) 0: No limits 1 to 30: 1 to 30 days When a certain period of time has passed without operation after accessing TopAccess, the data being registered is automatically reset. This period is set at this code. (Unit: Minute) The password can be entered in alphabets and figures (A-Z, a-z and 0-9) within 10 digits. 0: No limits 1 to 999: 1 to 999 days 2 to 30 M bytes 14 <0-30> 10 <3 digits> November 2003 © TOSHIBA TEC PRT Contents SYS SYS 2 1 1 11 1 1 1 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 89 05/11 Code Classification 271 General Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM tion able value> Warning display of the ALL 90 SYS HDD capacity to be filled <0-100> 272 Scanning Notification setting of Email saving time limit ALL 3 <0-99> SYS 273 Scanning Default setting of partial size when transmitting Email ALL 0 <0-6> SYS 274 FAX Default setting of page by page when transmitting Internet FAX ALL 0 <0-4> SYS 276 User interface Default setting of density adjustment SCN 0 <0-11> SYS 281 User interface Default setting of resolution SCN 1 <0-4> SYS 283 User interface Default setting of original mode SCN 0 <0-2> SYS 284 User interface Default setting of scanning mode SCN 0 <0-2> SYS 285 User interface Default setting of rotation mode SCN 0 <0-3> SYS e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 90 05/11 Contents Sets the percentage of the HDD capacity filled which warning is displayed 0 to 100: 0 to 100% Sets the days left the notification of E-mail saving time limit appears 0 to 99: 0 to 99 days Sets the default value for the partial size of Email to be transmitted when creating a template. 0: Not divided 1: 64 2: 128 3: 256 4: 512 5: 1024 6: 2048 (Unit: KB) Sets the default value for the page by page of Internet FAX to be transmitted when creating a template. 0: Not divided 1: 256 2: 512 3: 1024 4: 2048 (Unit: KB) 0: Automatic density 1: Step -5 2: Step -4 3: Step -3 4: Step -2 5: Step -1 6: Step 0 (center) 7: Step +1 8: Step +2 9: Step +3 10: Step +4 11: Step +5 (1 to 11: Manual density) 0: 150 dpi 1: 200 dpi 2: 300 dpi3: 400dpi 4: 600 dpi 0: Text 1: Text/Photo 2: Photo 0: Single 1: Book 2: Tablet 0: 0 degree 1: 90 degrees 2: 180 degrees 3: 270 degrees Procedur e 1 1 1 1 1 1 1 1 1 November 2003 © TOSHIBA TEC Code 286 Classification User interface Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM able tion value> Default setting of original SCN 0 SYS paper size <0-22> 288 General Searching interval of deleting expired files ALL 12 <1-24> SYS 290 Network Raw printing job (Duplex) PRT SYS 291 Network Raw printing job (Paper size) PRT 1 <0-1> EUR: 6 UC: 2 JPN: 6 <0 -13> 292 Network Raw printing job (Paper type) PRT 0 <0-4> SYS 293 Network PRT Network 295 Network Raw printing job (receiving tray) PRT 0 <0-1> 1 <0-1> 0 <0-5> SYS 294 Raw printing job (Paper direction) Raw printing job (Staple) 296 Network Raw printing job (Number of form lines) PRT 1200 <50012800> SYS 297 Network Raw printing job (PCL font pitch) PRT 1000 <449999> SYS November 2003 © TOSHIBA TEC PRT SYS SYS SYS Contents 0: Automatic 1: A3 2: A4 3: LD 4: LT 5: A4-R 6: A5-R 7: LT-R 8: LG 9: B4 10: B5 11: ST-R 12: COMP 13: B5-R 14: FOLIO 15: 13"LG 16: 8.5"x 8.5" 18: A6-R 19: Size mixed20: 8K 21: 16K 22: 16K-R Sets the search interval of expired files. Deletes if expired file is found. (Unit: Hour) 0: Valid 1: Invalid 0: LD 1: LG 2: LT 3: COMP 4: ST 5: A3 6: A4 7: A5 8: A6 9: B4 10: B5 11: FOLIO 12: 13 "LG 13: 8.5" x 8.5" 0: Plain paper 1: Thick paper 1 2: Thick paper 2 3: Thick paper 3 4: OHP film 0: Portrait 1: Landscape 0: Valid 1: Invalid 0: Inner tray 1: Finisher tray 1 2: Finisher tray 2 3: Not used 4: Job Separator upper tray 5: Job Separator lower tray* The settings 4 and 5 are effective only when the Job Separator (MJ-5004) is installed. Sets the number of form lines from 5 to 128. (A hundredfold of the number of form lines is defined as the setting value.) Sets the font pitch from 0.44 to 99.99. (A hundredfold of the font pitch is defined as the setting value.) Procedur e 1 2 1 1 1 1 1 1 1 1 1 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 91 04/05 Code Classification 298 Network 299 Network 300 User interface User interface 302 305-0 305-1 305-2 305-3 305-4 305-5 305-6 305-7 305-8 305-9 305-10 305-11 305-12 305-13 305-14 305-15 305-16 306-0 306-1 306-2 306-3 306-4 306-5 306-6 306-7 306-8 306-9 306-10 306-11 306-12 306-13 306-14 306-15 306-16 Counter Counter Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM able tion value> SYS Raw printing job PRT 1200 (PCL font size) <40099975> Raw printing job (PCL font number) Maximum number of copy volume (MAX9) Original counter display A3 Number of output pages A4 in copier func- A5 tion A6 B4 B5 FOLIO LD LG LT ST COMP 13”LG 8.5” x 8.5” 16K 8K Others Number of A3 output pages A4 in Printer A5 Function A6 B4 B5 FOLIO LD LG LT ST COMP 13”LG 8.5” x 8.5” 16K 8K Others PRT PPC PPC 0 <0-79> 0 <0-2> EUR: 2 UC: 0 JPN: 0 <0, 2> SYS SYS SYS PPC 0 <8 digits> SYS PRT 0 <8 digits> SYS e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 92 Contents Procedur e Sets the font size from 4 to 999.75. (A hundredfold of the font size is defined as the setting value.) Sets the PCL font number. 0: 999 1: 99 2: 9 1 Sets whether the original counter is displayed or not. 0: Not displayed 2: Displayed Counts the output pages in the copier function for each paper size according to the setting for the count setting of large-sized paper (08-352) and the definition setting of largesized paper (08353). 1 Counts the output pages in the printer function for each paper size according to the setting for the count setting of large-sized paper (08-352) and the definition setting of largesized paper (08353). 1 1 4 4 November 2003 © TOSHIBA TEC Code 307-0 307-1 307-2 307-3 307-4 307-5 307-6 307-7 307-8 307-9 307-10 307-11 307-12 307-13 307-14 307-15 307-16 308-0 308-1 308-2 308-3 308-4 308-5 308-6 308-7 308-8 308-9 308-10 308-11 308-12 308-13 308-14 308-15 308-16 Classification Counter Counter Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM able tion value> Number of A3 PRT 0 SYS output pages A4 <8 digits> at List Print A5 Mode A6 B4 B5 FOLIO LD LG LT ST COMP 13”LG 8.5” x 8.5” 16K 8K Others Number of A3 FAX 0 SYS output pages A4 <8 digits> in FAX Func- A5 tion A6 B4 B5 FOLIO LD LG LT ST COMP 13”LG 8.5” x 8.5” 16K 8K Others November 2003 © TOSHIBA TEC Contents Procedur e Counts the output pages at the List Print Mode for each paper size according to the setting for the count setting of large-sized paper (08-352) and the definition setting of largesized paper (08353). 4 Counts the output pages in the FAX Function for each paper size according to the setting for the count setting of large-sized paper (08352) and the definition setting of largesized paper (08-353). 4 2 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 93 Code 312-0 312-1 312-2 312-3 312-4 312-5 312-6 312-7 312-8 312-9 312-10 312-11 312-12 312-13 312-14 312-15 312-16 313-0 313-1 313-2 313-3 313-4 313-5 313-6 313-7 313-8 313-9 313-10 313-11 313-12 313-13 313-14 313-15 313-16 Classification Counter Counter Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM tion able value> A3 PPC 0 SYS Number of <8 digits> scanning A4 pages in A5 Copier FuncA6 tion B4 B5 FOLIO LD LG LT ST COMP 13”LG 8.5” x 8.5” 16K 8K Others Number of A3 SCN 0 SYS <8 digits> scanning A4 pages in A5 Scanning A6 Function B4 B5 FOLIO LD LG LT ST COMP 13”LG 8.5” x 8.5” 16K 8K Others e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 94 Contents Procedur e Counts the scanning pages in the Copier Function for each paper size according to the setting for the count setting of largesized paper (08-352) and the definition setting of largesized paper (08353). 4 Counts the scanning pages in the Scanning Function for each paper size according to the setting for the count setting of large-sized paper (08-352) and the definition setting of largesized paper (08353). 4 November 2003 © TOSHIBA TEC Code 314-0 314-1 314-2 314-3 314-4 314-5 314-6 314-7 314-8 314-9 314-10 314-11 314-12 314-13 314-14 314-15 314-16 315-0 315-1 315-2 315-3 315-4 315-5 315-6 315-7 315-8 315-9 315-10 315-11 315-12 315-13 315-14 315-15 315-16 Classification Counter Counter Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM able tion value> Number of A3 FAX 0 SYS scanning <8 digits> A4 pages in FAX A5 Function A6 B4 B5 FOLIO LD LG LT ST COMP 13”LG 8.5” x 8.5” 16K 8K Others Number of A3 FAX 0 SYS transmitted <8 digits> A4 pages in FAX A5 Function A6 B4 B5 FOLIO LD LG LT ST COMP 13”LG 8.5” x 8.5” 16K 8K Others November 2003 © TOSHIBA TEC Contents Procedur e Counts the scanning pages in the FAX Function for each paper size according to the setting for the count setting of large-sized paper (08352) and the definition setting of largesized paper (08-353). 4 Counts the transmitted pages in the FAX Function for each paper size according to the setting for the count setting of large-sized paper (08352) and the definition setting of largesized paper (08-353). 4 2 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 95 Code Classification 316-0 316-1 316-2 316-3 316-4 316-5 316-6 316-7 316-8 316-9 316-10 316-11 316-12 316-13 316-14 316-15 316-16 320-0 Counter Counter 320-1 Counter 320-2 Counter 321-0 Counter 321-1 Counter 321-2 Counter Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM tion able value> Number of A3 FAX 0 SYS received <8 digits> A4 pages in FAX A5 Function A6 B4 B5 FOLIO LD LG LT ST COMP 13”LG 8.5” x 8.5” 16K 8K Others Large PPC 0 SYS Display of <8 digits> number of output pages Small PPC 0 SYS in Copier <8 digits> Function Total PPC 0 SYS <8 digits> Display of number of output pages in Printer Function Large PRT Small PRT Total PRT e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 96 0 <8 digits> 0 <8 digits> 0 <8 digits> SYS SYS SYS Contents Procedur e Counts the received pages in the FAX Function for each paper size according to the setting for the count setting of large-sized paper (08352) and the definition setting of largesized paper (08-353). 4 Counts the number of output pages in the Copier Function according to its size (large/small). Large: Number of output pages of large-sized paper defined at 08353 Small: Number of output pages other than set as large-sized paper Total: Total number output pages of all paper sizes. Counts the number of output pages in the Printer Function according to its size (large/small). Large: Number of output pages of large-sized paper defined at 08353 Small: Number of output pages other than set as large-sized paper Total: Total number output pages of all paper sizes. 14 14 14 14 14 14 November 2003 © TOSHIBA TEC Code Classification 322-0 Counter 322-1 Counter 322-2 Counter 323-0 Counter 323-1 Counter 323-2 Counter 327-0 Counter 327-1 Counter 327-2 Counter Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM able tion value> Large PRT 0 SYS Display of <8 digits> number of output pages Small PRT 0 SYS at List Print <8 digits> Mode Total PRT 0 SYS <8 digits> Display of number of output pages in FAX Function Display of number of scanning pages in Copier Function November 2003 © TOSHIBA TEC Large FAX Small FAX Total FAX Large PPC Small PPC Total PPC 0 <8 digits> 0 <8 digits> 0 <8 digits> 0 <8 digits> 0 <8 digits> 0 <8 digits> SYS SYS SYS SYS SYS SYS Contents Counts the number of output pages at the List Print Mode Function according to its size (large/small). Large: Number of output pages of large-sized paper defined at 08353 Small: Number of output pages other than set as large-sized paper Total: Total number output pages of all paper sizes. Counts the number of output pages in the FAX Function according to its size (large/small). Large: Number of output pages of large-sized paper defined at 08353 Small: Number of output pages other than set as large-sized paper Total: Total number output pages of all paper sizes. Counts the number of scanning pages in the Copier Function according to its size (large/small). Large: Number of output pages of large-sized paper defined at 08353 Small: Number of output pages other than set as large-sized paper Total: Total number output pages of all paper sizes. Procedur e 14 14 2 14 14 14 14 14 14 14 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 97 Code Classification 328-0 Counter 328-1 Counter 328-2 Counter 329-0 Counter 329-1 Counter 329-2 Counter 330-0 Counter 330-1 Counter 330-2 Counter Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM tion able value> Large FAX 0 SYS Display of <8 digits> number of scanning Small FAX 0 SYS pages in FAX <8 digits> Function Total FAX 0 SYS <8 digits> Display of number of scanning pages in Scanning Function Display of number of transmitted pages in FAX Function Large SCN Small SCN Total SCN Large FAX Small FAX Total FAX e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 98 0 <8 digits> 0 <8 digits> 0 <8 digits> 0 <8 digits> 0 <8 digits> 0 <8 digits> SYS SYS SYS SYS SYS SYS Contents Counts the number of scanning pages in the FAX Function according to its size (large/small). Large: Number of output pages of large-sized paper defined at 08353 Small: Number of output pages other than set as large-sized paper Total: Total number output pages of all paper sizes. Counts the number of scanning pages in the Scanning Function according to its size (large/small). Large: Number of output pages of large-sized paper defined at 08353 Small: Number of output pages other than set as large-sized paper Total: Total number output pages of all paper sizes. Counts the number of transmitted pages in the FAX Function according to its size (large/small). Large: Number of output pages of large-sized paper defined at 08353 Small: Number of output pages other than set as large-sized paper Total: Total number output pages of all paper sizes. Procedur e 14 14 14 14 14 14 14 14 14 November 2003 © TOSHIBA TEC Code 331 Classification User interface 332-0 Counter 332-1 Counter 332-2 Counter 335-0 Counter 335-1 Counter 335-2 Counter 344 Counter 346 Counter 347 Counter 348 Counter 349 Counter 352 Counter 353 Counter 356 Counter Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM able tion value> Default setting of screen ALL 0 SYS <0-3> Display of number of received pages in FAX Function Display of total number of pages Large FAX Small FAX Total FAX Large ALL Small ALL Total ALL Count setting of tab paper (PM) Count setting of largesized paper (PM) Definition setting of largesized paper (PM) Count setting of thick paper (PM) Count setting of OHP film (PM) Count setting of largesized paper (Fee charging system counter) Definition setting of largesized paper (Fee charging system counter) Counter for upper drawer feeding November 2003 © TOSHIBA TEC ALL ALL ALL ALL ALL ALL 0 <8 digits> 0 <8 digits> 0 <8 digits> 0 <8 digits> 0 <8 digits> 0 <8 digits> 1 <0-1> 1 <0-1> 1 <0-1> 1 <0-1> 1 <0-1> JPN: 0 OTHER: 1 <0-2> SYS SYS SYS SYS SYS Contents Sets the screen to be displayed after the auto-clear time has passed or it has recovered from the energy saving mode or sleep mode. 0: Copier 1: Fax 2: Scan 3: Box Counts the number of received pages in the FAX Function according to its size (large/small). Large: Number of output pages of large-sized paper defined at 08353 Small: Number of output pages other than set as large-sized paper Total: Total number output pages of all paper sizes. Displays the total number of pages in the Copier/Printer/Scanning/FAX Functions. SYS M M M M M M ALL 0 <0-1> M ALL 0 <8 digits> M Procedur e 1 2 14 14 14 14 14 14 0: 1: 0: 1: 0: 1: Counted as 1 Counted as 2 Counted as 1 Counted as 2 A3/LD A3/LD/B4/LG/ FOLIO/COMP 0: Counted as 1 1: Counted as 2 0: Counted as 1 1: Counted as 2 0: Counted as 1 1: Counted as 2 2: Counted as 1 (Mechanical counter is double counter) 0: A3/LD 1: A3/LD/B4/LG/ FOLIO/COMP/8k Counts the number of sheets fed from upper drawer 1 1 1 1 1 1 1 2 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 99 04/10 Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM tion able value> Counter for lower drawer ALL 0 M feeding <8 digits> Code Classification 357 Counter 358 Counter Counter for bypass feeding ALL 0 <8 digits> M 359 Counter Counter for LCF feeding ALL M 360 Counter Counter for PFP upper drawer feeding ALL 0 <8 digits> 0 <8 digits> 370 Counter Counter for PFP lower drawer feeding ALL 0 <8 digits> M 372 Counter Counter for ADU ALL 0 <8 digits> M 374 Counter Counter for RADF ALL SYS 381 Counter Setting for counter installed externally ALL 0 <8 digits> 1 <0-7> 390 Counter PPC Counter 392 Counter 393 Counter 398 Laser 0 <8 digits> 0 <8 digits> 0 <8 digits> 0 <8 digits> 0 <8 digits> SYS 391 Number of errors in HDD (Copier) Number of errors in HDD (FAX) Number of errors in HDD (Scanning) Number of errors in HDD (Printer) Number of polygonal motor rotational speed switching 399 Laser Accumulated time of polygonal motor at normal rotation FAX SCN PRT ALL ALL e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 100 04/01 0 <8 digits> M M SYS Contents Counts the number of sheets fed from lower drawer Counts the number of sheets fed from bypass feed Counts the number of sheets fed from LCF Counts the number of sheets fed from PFP upper drawer Counts the number of sheets fed from PFP lower drawer Counts the number of output pages of duplex printing. Counts the number of originals fed from RADF Selects the job to count up for the external counter. 0: Not selected 1: Copier 2: FAX 3: Copier/FAX 4: Printer 5: Copier/Printer 6: Printer/FAX 7: Copier/Printer/FAX The number of error is reset at HDD formatting. Procedur e 2 2 2 2 2 2 2 1 2 2 SYS 2 SYS 2 M M Counts the number of time the polygonal motor has switched its rotational speed between normal rotation and standby rotation Accumulates the time the polygonal motor has rotated at normal rotation. 2 2 November 2003 © TOSHIBA TEC Code Classification 400 Fuser Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM able tion value> Fuser unit error status ALL 0 M counter <0-19> 409 Fuser Fuser roller temperature at a energy saver mode (Center thermistor) ALL 0 <0-13> M 410 Fuser Fuser roller temperature during printing (Center thermistor/Plain paper) ALL 12 <0-14> M 411 Fuser Fuser roller temperature on standby (Center thermistor) ALL 12 <0-12> M 412 Fuser Fuser roller temperature during printing (Center thermistor/Thick paper 3) ALL 12 <0-14> M 413 Fuser Fuser roller temperature during printing (Center thermistor/Thick paper 1) ALL 12 <0-14> M 414 Developer Toner density correctionsetting ALL 0 <0-8> M November 2003 © TOSHIBA TEC Contents 0: No error 1: C411(Once) 2: C410(consecutively occurred) 3: 4: 5: C440 6: C450 7: C440 8: C450 9: C440 10: C470 11: C470 12: C480 13: C480 14: C470 15: C480 16: C490 17: C470 18: C480 19: C490 0: OFF 1: 40°C 2: 50°C 3: 60°C 4: 70°C 5: 80°C 6: 90°C 7: 100°C 8: 110°C 9: 120°C 10: 130°C 11: 140°C 12: 150°C 13: 160°C 0: 140°C 1: 145°C 2: 150°C 3: 155°C 4: 160°C 5: 165°C 6: 170°C 7: 175°C 8: 180°C 9: 185°C 10: 190°C 11: 195°C 12: 200°C 13: 205°C 14: 210°C 0: 140°C 1: 145°C 2: 150°C 3: 155°C 4: 160°C 5: 165°C 6: 170°C 7: 175°C 8: 180°C 9: 185°C 10: 190°C 11: 195°C 12: 200°C 1: 140°C 1: 145°C 3: 150°C 4: 155°C 5: 160°C 6: 165°C 7: 170°C 8: 175°C 9: 180°C 10: 185°C 11: 190°C 12: 195°C 13: 200°C 14: 210°C 0: 140°C 1: 145°C 2: 150°C 3: 155°C 4: 160°C 5: 165°C 6: 170°C 7: 175°C 8: 180°C 9: 185°C 10: 190°C 11: 195°C 12: 200°C 13: 210°C 0: Invalid 1: +3bit 2: +6bit 3: +9bit 4: +12bit 5: -3bit 6: -6bit 7: -9bit 8: -12bit Procedur e 1 2 1 1 1 1 1 1 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 101 Code Classification 417 Fuser 419 Image Processing 420 Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM tion able value> Pre-running time for first ALL 0 M printing (Thick paper 3) <0-15> Black band pattern between sheets of paper ALL 0 <0-20> M Fuser Pre-running time at warming-up ALL JPN: 3 UC: 4 EUR: 4 <0-10> M 437 Fuser Fuser roller temperature during printing (Center thermistor /Thick paper 2) ALL 12 <0-14> M 438 Fuser Fuser roller temperature during printing (Center thermistor/OHP film) ALL 12 <0-14> M 439 Fuser Pre-running time for first printing (Thick paper 2) ALL 0 <0-15> M e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 102 Contents 0: Invalid 1: 1 sec. 2: 2 sec. 3: 3 sec. 4: 4 sec. 5: 5 sec. 6: 6 sec. 7: 7 sec. 8: 8 sec. 9: 9 sec. 10: 10 sec. 11: 12 sec. 12: 14 sec. 13: 16 sec. 14: 18 sec. 15: 20 sec. Sets whether or not a black band pattern is formed on the drum between two sheets of paper being transported. 0: Invalid 1 to 20: Black band width (Unit: mm) 0: Invalid 1: 1 sec. 2: 2 sec. 3: 3 sec. 4: 4 sec. 5: 5 sec. 6: 6 sec. 7: 7 sec. 8: 8 sec. 9: 9 sec. 10: 10 sec. 0: 140°C 1: 145°C 2: 150°C 3: 155°C 4: 160°C 5: 165°C 6: 170°C 7: 175°C 8: 180°C 9: 185°C 10: 190°C 11: 195°C 12: 200°C 13: 205°C 14: 210°C 0: 140°C 1: 145°C 2: 150°C 3: 155°C 4: 160°C 5: 165°C 6: 170°C 7: 175°C 8: 180°C 9: 185°C 10: 190°C 11: 195°C 12: 200°C 13: 205°C 14: 210°C 0: Invalid 1: 1 sec. 2: 2 sec. 3: 3 sec. 4: 4 sec. 5: 5 sec. 6: 6 sec. 7: 7 sec. 8: 8 sec. 9: 9 sec. 10: 10 sec. 11: 12 sec. 12: 14 sec. 13: 16 sec. 14: 18 sec. 15: 20 sec. Procedur e 1 1 1 1 1 1 November 2003 © TOSHIBA TEC Code Classification 440 Fuser Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM tion able value> ALL 0 M Pre-running time for first <0-15> printing (Plain paper) 441 Fuser Pre-running time for first printing (Thick paper 1) ALL 0 <0-15> M 455 Image processing Toner supply amount correction setting ALL 0 <0-2> M 462 RADF Setting for switchback operation to copy mixedsized original on RADF ALL 0<0-1> SYS 463-0 Paper feeding Feeding retry number setting (upper drawer) Plain paper Others ALL M Feeding retry number setting (lower drawer) Plain paper Others 5 <0-5> 5 <0-5> 5 <0-5> 5 <0-5> 463-1 464-0 464-1 Paper feeding November 2003 © TOSHIBA TEC ALL ALL ALL M M M Contents Procedur e 0: Invalid 1: 1 sec. 2: 2 sec. 3: 3 sec. 4: 4 sec. 5: 5 sec. 6: 6 sec. 7: 7 sec. 8: 8 sec. 9: 9 sec. 10: 10 sec. 11: 12 sec. 12: 14 sec. 13: 16 sec. 14: 18 sec. 15: 20 sec. 0: Invalid 1: 1 sec. 2: 2 sec. 3: 3 sec. 4: 4 sec. 5: 5 sec. 6: 6 sec. 7: 7 sec. 8: 8 sec. 9: 9 sec. 10: 10 sec. 11: 12 sec. 12: 14 sec. 13: 16 sec. 14: 18 sec. 15: 20 sec. Corrects the period of the toner motor rotation time during toner supply. 0: 100% 1: 90% 2: 80% Sets whether or not detecting the original length by transporting without scanning in reverse when finding A4-R/FOLIO paper. 0: Invalid- Judges as A4-R without trans porting in reverse with no scanning. 1: Valid- Judges whether it is A4-R or FOLIO size by transporting in reverse with no scanning. * The original is transported in reverse with no scanning when detecting LT-LG size-paper in LT, regardless of this setting. Sets the number of times of the feeding retry from the upper drawer. 1 Sets the number of times of the feeding retry from the lower drawer. 4 2 1 1 1 4 4 4 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 103 05/05 Code 465-0 Classification Paper feeding 465-1 466-0 Paper feeding 466-1 467-0 Paper feeding 467-1 468-0 Paper feeding 468-1 469 Fan 471 Paper feeding 472 Fan 478 Laser 479 Laser 480 Paper feeding Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM able tion value> ALL 5 M Feeding retry Plain paper <0-5> number setting (PFP Others ALL 5 M upper drawer) <0-5> Feeding retry Plain ALL 5 M number setpaper <0-5> ting (PFP Others ALL 5 M lower drawer) <0-5> Feeding retry Plain ALL 5 M paper <0-5> number setting (bypass Others ALL 5 M feed) <0-5> Feeding retry Plain ALL 5 M number setpaper <0-5> ting (LCF) Others ALL 5 M <0-5> Speed switching for subALL 0 M separation fan <0-1> ALL 148/100 M Paper size (Post card) <148feeding/width wise direc432/100tion 297> Speed switching for midALL 0 M dle fan <0-1> ALL 0 M Judged number of polygo<0-1> nal motor rotation error (Normal rotation) Judged number of polygonal motor rotation error (At acceleration/deceleration) ALL 0 <0-1> M Default setting of paper source PPC 0 <0-5> SYS e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 104 05/05 Contents Procedur e Sets the number of times of the feeding retry from the PFP upper drawer. 4 Sets the number of times of the feeding retry from the PFP lower drawer. 4 Sets the number of times of the feeding retry from the bypass tray. 4 Sets the number of times of the feeding retry from the LCF. 4 0: High speed 1: Low speed * Post card is supported only for JPN model. 1 0: High speed 1: Low speed Displays the error [CA10] when the set number of rotation error has been detected. 0: 2 times 1: 12 times 0: Waiting time for polygonal motor rotation overshooting 0.6 sec. 1: Waiting time for polygonal motor rotation overshooting 2.2 sec. 0: A4/LT 1: LCF 2: Upper drawer 3: Lower drawer 4: PFP upper drawer 5: PFP lower drawer 4 4 4 4 10 1 1 1 1 November 2003 © TOSHIBA TEC Code 481 482 Classification Paper feeding Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM tion able value> Automatic change of paper PPC 1 SYS source <0-2> 483 Paper feeding Laser Feeding retry setting ALL Pre-running rotation of polygonal motor ALL 484 Laser Polygonal motor rotational status switching at the Auto Clear Mode ALL 0 <0-1> SYS 485 Laser Rotational status of polygonal motor on standby ALL 0 <0-1> SYS November 2003 © TOSHIBA TEC 0 <0-1> 0 <0-2> M SYS Contents Sets whether or not changing the drawer automatically to the other drawer with the paper of the same size when paper in the selected drawer has run out. 0: OFF 1: ON (Changes to the drawer with the same paper direction and size: ex. A4 to A4) 2: ON (Changes to the drawer with the same paper size. Paper with the different direction is acceptable as long as the size is the same: ex., A4 to A4R, LT-R to LT. “1” is applied when the staple/holepunch is specified.) 0: ON 1: OFF Sets whether or not switching the polygonal motor from the standby rotation to the normal rotation when the original is set on the RADF or the platen cover is opened. 0: Valid (when using RADF and the original is set manually) 1: Invalid 2: Valid (when using RADF only) Sets whether or not switching the polygonal motor from the normal rotation to the standby rotation at the Auto Clear Mode. 0: Valid 1: Invalid Sets the rotational status of polygonal motor on standby. 0: Rotated (The rotational speed is set at 08-490.)1: Stopped Procedur e 1 2 1 1 1 1 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 105 Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM able tion value> ALL 0 SYS Timing of auto-clearing of <0-2> polygonal motor pre-running rotation Code Classification 486 Laser 488 Laser Setting of polygonal motor type ALL 3 <2-3> M 489 Laser Polygonal motor rotation number on standby ALL 5 <0-5> M 490 Laser ALL Transfer 0 <0-1> 165 <0-255> M 491 Polygonal motor rotation in the energy saving mode Transfer charger bias correction (L) at duplexing 492 Transfer Transfer charger bias correction (H) at duplexing ALL 106 <0-255> M 493 Transfer Transfer charger bias correction (L) at duplexing ALL 128 <0-255> M 502 Image Error diffusion and dither setting at photo mode PPC 1 <0-1> SYS 503 User interface Image Default setting of density adjustment Custom Mode setting PPC 0 <0-1> 0 <0-3> SYS 508 ALL PPC e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 106 04/05 M SYS Contents Switches the polygonal motor to the standby rotation when a certain period of time has passed from the prerunning. At this code, the period to switch the status to the standby rotation is set. 0: 15 sec. 1: 30 sec. 2: 45 sec. * This setting is effective when “0” or “2” is set at 08-483. Set the type of polygonal motor. 2: 2 clock type 3: 3 clock type 0: 38090.55rpm 1: 35000rpm 2: 30000rpm 3: 25000rpm 4: 20000rpm 5: 10000rpm 0: Stopped 1: 10000rpm Corrects the transfer charger bias output value of the leading edge area of paper at duplexing. Corrects the transfer charger bias output value of the center area of paper at duplexing. Corrects the transfer charger bias output value of the trailing edge area of paper at duplexing. Sets the image reproduction method at photo mode. 0: Error diffusion 1: Dither 0: Automatic 1: Manual (Center) 0: Not used 1: Custom Mode 1 when Text/Photo is set as a base 2: Custom Mode 2 when Text is set as a base 3: Custom Mode 3 when Photo is set as a base Procedur e 1 1 1 1 1 1 1 1 1 1 November 2003 © TOSHIBA TEC Code Classification 509 Image Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM able tion value> PPC 1 SYS Error diffusion and dither <0-1> setting at a photo mode (Custom Mode) 526 Fuser Pre-running time for first printing (OHP film) ALL 6 <0-15> M 550 Image Default setting of Original mode PPC 0 <0-3> SYS 601 User interface User interface Setting for the EnergySaving Mode Screen setting for Auto power Save Mode and Auto Shut OFF Mode ALL SYS 603 User interface Setting for automatic duplexing mode ALL 0 <0-1> EUR:0 UC:1 JPN:1 <0-1> 0 <0-3> 604 User interface Default setting for APS/ AMS ALL 0 <0-2> SYS 605 User interface PPC 1 <0-1> SYS 607 User interface Centering printing of primary/secondary direction at AMS Default setting of RADF mode PPC 0 <0-1> SYS 610 User interface User interface Key touch sound of control panel Book type original priority ALL SYS PPC 1 <0-1> 0 <0-1> General Summer time mode ALL 602 611 612 November 2003 © TOSHIBA TEC ALL 0 <0-1> SYS SYS SYS SYS Contents Procedur e Switches the image processing method when Custom Mode 3 is set. 0: Error diffusion 1: Dither 0: Invalid 1: 0 sec. 2: 2 sec. 3: 3 sec. 4: 4 sec. 5: 5 sec. 6: 6 sec. 7: 7 sec. 8: 8 sec. 9: 9 sec. 10: 10 sec. 11: 12 sec. 12: 14 sec. 13: 16 sec. 14: 18 sec. 15: 20 sec. 0: Text/Photo 1: Photo 2: Text 3: Custom Mode 0: Auto Shut Off Mode 1: Sleep Mode 0: OFF 1: ON 1 0: Invalid 1: Single-sided to duplex copying 2: Double-sided to duplex copying 3: User selection 0: APS (Automatic Paper Selection) 1: AMS (Automatic Magnification Selection) 2: Not selected 0: Invalid 1: Valid 1 0: Continuous feeding (by pressing the [START] button) 1: Single feeding (by setting original on the tray) 0: OFF 1: ON 0: Left page to right page 1: Right page to left page 0: Not summer time 1: Summer time 2 1 1 1 1 1 1 1 1 1 1 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 107 Code Classification Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM tion able value> SYS Paper size selection for PPC EUR: [OTHER] button FOLIO UC: COMP JPN: A5-R Local I/F time-out period PRT 6 SYS <1-50> 613 User interface 614 Network 615 General Size information of main memory and page memory ALL - SYS 617 User interface Print setting without department code ALL 1 <0-2> SYS 618 User interface Default setting when mixed size originals are set on RADF PPC 0 <0-1> SYS 619 Paper feeding Time lag before Auto Job Start of bypass feeding ALL 4 <0-10> SYS 620 User interface User interface User interface User interface User interface User interface Department management setting (Copier) Department management setting (FAX) Department management setting (Printer) Department management setting (Scanner) Department management setting (List print) Blank copying prevention mode during RADF jamming PPC 1 <0-1> 1 <0-1> 1 <0-1> 1 <0-1> 1 <0-1> 0 <0-1> SYS User interface Rotation printing at the nonsorting 621 622 623 624 625 627 FAX PRT SCN PRT PPC ALL e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 108 0 <0-1> SYS SYS SYS SYS SYS SYS Contents Procedur e Press the icon on the LCD to select the size. 9 Sets the period of time when the job is judged as completed in local I/ F printing (USB or parallel). 1: 1.0 sec. 2: 1.5 sec. -50: 25.5 sec. (in increments of 0.5 sec.) Displays the sizes of the main memory and page memory. Enables to check if each memory is properly recognized. 0: Printed forcibly 1: Not printed 2: Deleted forcibly 0: Scanned as all in same size 1: Scanned as each original size Sets the time taken to add paper feeding when paper in the bypass tray has run out during the bypass feed copying. 0: Paper is not drawn in unless the [START] button is pressed. 1-10: Setting value x 0.5sec. 0: Invalid 1: Valid 0: Invalid 1: Valid 0: Invalid 1: Valid 0: Invalid 1: Valid 0: Invalid 1: Valid 0: OFF 1: ON (Start printing when the scanning of each page is finished) 0: Not rotating 1: Rotating 1 2 1 1 1 1 1 1 1 1 1 1 November 2003 © TOSHIBA TEC Code 628 629 633 634 636 Setting mode (08) <e-STUDIO350/450> Default ClassifiFunc- <AcceptItems RAM cation able tion value> User Direction priority of original PPC 0 SYS interface image <0-1> User Department management ALL 0 SYS interface setting <0-1> Releasing F200 service ALL 0 SYS Data <0-2> overwrite call kit User interface User interface Inner receiving tray priority at Non-sort Mode Width setting for image shift copying (linkage of front side and back side) Time differences ALL 0 <0-1> 0 <0-1> SYS ALL EUR: 24 UC: 40 JPN: 6 <0-47> SYS EUR:1 UC:2 JPN:0 <0-2> 2 <0-4> SYS PPC 638 General 640 User interface Date display format ALL 641 User interface Automatic Sorting Mode setting (RADF) PPC 642 User interface Default setting of Sorter Mode PPC November 2003 © TOSHIBA TEC 0 <0-4> SYS SYS SYS Contents 0: 1: 0: 1: 0: 1: 2: 0: 1: 0: 1: Automatic Portrait Invalid Valid Not used Board installed (GP-1050) Service call Normal Inner receiving tray ON OFF 0: +12.0h 1: +11.5h 2: +11.0h 3: +10.5h 4: +10.0h 5: 9.5h 6: +9.0h 7: +8.5h 8: +8.0h 9: +7.5h 10: +7.0h 11: +6.5h 12: +6.0h 13: +5.5h 14: +5.0h 15: +4.5h 16: +4.0h 17: +3.5h 18: +3.0h 19: +2.5h 20: +2.0h 21: +1.5h 22: +1.0h 23: +0.5h 24: 0.0h 25:-0.5h 26: -1.0h 27: -1.5h 28: -2.0h 29: -2.5h 30: -3.0h 31: -3.5h 32: -4.0h 33: -4.5h 34: -5.0h 35: -5.5h 36: -6.0h 37: -6.5h 38: -7.0h 39: -7.5h 40: -8.0h 41: -8.5h 42: -9.0h 43: -9.5h 44: -10.0h 45: -10.5h 46: -11.0h 47: -11.5h 0: YYYY.MM.DD. 1: DD.MM.YYYY 2: MM.DD.YYYY 0: 1: 2: 3: 4: 0: 1: 2: 3: 4: Invalid STAPLE SORT GROUP ROTATE SORT NON-SORT STAPLE SORT GROUP ROTATE SORT Procedur e 1 1 2 1 1 1 1 1 1 1 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 109 05/11 Code Classification Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM able tion value> Correction of reproduction PPC 10 SYS ratio in editing copy <0-10> 645 User interface 646 User interface Image position in editing PPC 0 <0-1> SYS 647 User interface User interface Direction priority for date and time stamp printing Returning finisher tray when printing is finished ALL 0 <0-1> 0 <0-1> SYS 649 User interface Magazine sort setting PPC 0 <0-1> SYS 650 User interface User interface 2 in 1/4 in 1 page allocating order setting Printing format setting for Time Stamp and Page Number PPC SYS PPC 0 <0-1> 2 <0-3> User interface User interface User interface Cascade operation setting PPC Cascade operation setting PRT Direction priority for date and time stamp printing PPC 648 651 652 653 657 ALL e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 110 0 <0-1> 0 <0-1> 0 <0-1> SYS SYS SYS SYS SYS Contents Sets the reproduction ratio for the “X in 1” printing (including magazine sort) to the “Reproduction ratio x Correction ratio”. 0: 90% 1: 91% 2: 92% 3: 93% 4: 94% 5: 95% 6: 96% 7: 97% 8: 98% 9: 99% 10: 100% Sets the page pasted position for “X in 1” to the upper left corner/ center. 0: Cornering 1: Centering 0: Short edge 1: Long edge Sets whether or not returning the finisher tray to the bin 1 when printing is finished. 0: Not returned 1: Returned 0: Left page to right page 1: Right page to left page 0: Horizontal 1: Vertical Hyphen (with page number) /Dropout (with date, time and page number) 0: OFF/OFF 1: ON/OFF 2: OFF/ON 3: ON/ON Note: Note: Hyphen printing format ON: -1- OFF: 1 0: OFF 1: ON 0: OFF 1: ON 0: Short edge 1: Long edge Procedur e 1 1 1 1 1 1 1 1 1 1 November 2003 © TOSHIBA TEC Code 658 Classification User interface Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM tion able value> Auto Job Start setting for PRT 0 SYS bypass feed printing <0-1> Contents Procedur e 1 659 User interface Auto Job start setting for bypass feed printing PPC 1 <0-1> SYS 660 Network ALL Network ALL SYS 0: Invalid1: Valid 1 662 General ALL 0 <0-1> 0 <0-1> - SYS 661 Auto-forwarding setting of received FAX Auto-forwarding setting of received E-mail Clearing of SMS partition Sets whether or not feeding a paper automatically into the equipment when it is placed on the bypass tray. 0: OFF (Press the [START] button to start feeding.) 1: ON (Automatic feeding) Sets whether or not feeding a paper automatically into the equipment when it is placed on the bypass tray. 0: OFF (Press the [START] button to start feeding.) 1: ON (Automatic feeding) 0: Invalid1:Valid SYS 3 665 General M/SYS all clearing ALL - M/ SYS 666 General /SHA partition clearing ALL - SYS 667 General /SHA partition clearing ALL - SYS 669 General System all clearing ALL - SYS 670 General ALL - SYS 671 User interface HDD diagnostic menu display Size indicator ALL 0 <0-1> SYS Clears SMS partition. (Performs when the service call [F106] has occurred.) Initializes all the adjustment modesand the setting modes. Initializes the Electronic Filing. Initializes the shared folder. Initializes system NVRAM area. Display the HDD information 0: Invalid 1: Valid November 2003 © TOSHIBA TEC 2 1 1 3 3 3 3 2 1 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 111 Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM tion able value> Initialization of department SYS management information Code Classification 672 General 673 General Trial period setting ALL 254 <1-60> SYS 678 General Setting of banner advertising display ALL 0 <0-1> SYS 679 General ALL - SYS 680 General ALL - SYS 681 General Banner advertising display 1 Banner advertising display 2 Display of [BANNER MESSAGE] button ALL 0 <0-1> SYS 682 Use interface Offsetting between jobs ALL 1 <0-1> SYS e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 112 Contents Initializing of the department management information * Key in the code and press the [INITIALIZE] button to perform the initialization. If the area storing the department management information is destroyed for some reason, “Enter Department Code” is displayed on the control panel even if the department management function is not set on. In this case, initialize the area with this code. This area is normally initialized at the factory. Sets the trial period from 1 to 60 days. This setting is effective only when the default value is "254". Once the default value is set, this value is only used for a reference. Sets whether or not displaying the banner advertising. The setting contents of 08-679 and 08-680 are displayed at the time display section on the right top of the screen. When both are set, each content is displayed alternately. 0: Not displayed 1: Displayed Maximum 27 letters (one-byte character) Maximum 27 letters (one-byte character) 0: Not displayed 1: Displayed * This button enables the entry of “Banner advertising display 1 (08-679)” and “Banner advertising display 2 (08-680)” on the control panel. 0: Invalid 1: Valid Procedur e 3 1 1 11 11 1 1 November 2003 © TOSHIBA TEC Code Classification 683 General Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM able tion value> ALL 1 SYS Duplex printing setting <0-1> when coin controller is used 684 685 General General Rebuilding all databases Rebuilding all databases related to Address Book ALL ALL - SYS SYS 686 General ALL - SYS 689 FAX Rebuilding all databases related to log Adaptation of paper source priority selection FAX 0 <0-1> SYS 690 General HDD formatting ALL SYS 691 General HDD type display ALL <2> <0-2> 692 Maintenance Performing panel calibration ALL - SYS 693 General Initialization of NIC information ALL - SYS 694 695 General General Performing HDD testing Sets when the end of trial period is notified. ALL PRT/ SCN 3 <0-59> SYS SYS 696 Scrambler board Paper feeding Installation of scrambler board (Option) ALL 0 <0-1> - Paper type priority PPC 1 <1-2> SYS 697 November 2003 © TOSHIBA TEC SYS Contents When the duplex printing is short paid with a coin controller, reverse side of the original is not printed and is considered as a defect (printing job may be cleared). To solve this problem, the selection of printing method is enabled with this setting. 0: Invalid (Both sides printed) 1: Valid (Only one side printed) Rebuilds all databases. Rebuilds all databases related to the Address Book. Rebuilds all databases related to the logs. 0: Not subjected for APS judgment 1: Subjected for APS judgment 2: Normal formatting 0: Not formatted 1: Not used 2: Normal format Performs the calibration of the pressing position on the touch panel (LCD screen). The calibration is performed by pressing 2 reference positions after this code is started up. Returns the value to the factory shipping default value. Checks the bad sector. Sets when the end of trial period is notified. 0: On the day it ends 1 to 59: n days before 0: Not installed 1: Installed Sets the paper type priority during copying. 1: Plain paper 2: Thick paper 1 Procedur e 1 2 3 3 3 1 7 7 1 3 3 1 2 1 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 113 Code Classification Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM able tion value> Entering the key code for ALL scrambler board 11 SYS Maximum 256 Bytes 11 SYS Sets the time interval to recover from the Emergency Mode to the Normal Mode. (Unit: Hour) Unit: Minute 1 699 Scrambler board FAX Erasing all data in HDD ALL - - Destination setting for FAX FAX EUR: 5 UC: 4 JPN: 0 Other: 1 <0-25> SYS 702 Maintenance Remote-controlled service function ALL 2 <0-2> SYS 703 Maintenance ALL - 707 Maintenance Remote-controlled service HTTP server URL setting Remote-controlled service HTTP initially-registered server URL setting ALL 710 Maintenance Short time interval setting of recovery from Emergency Mode ALL https:// device.mf p-support.com: 443/ device/firstregist.ashx 24 <1-48> 711 Maintenance Short time interval setting of Emergency Mode ALL e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 114 5 SYS Scrambler board 60 <30-360> Procedur e Start up this code and have the user enter the key code. Once the key code has been set, this code cannot be set again on security grounds. This setting is effective only when the scrambler board is installed. 0: Japan 1: Asia 2: Australia 3: Hong Kong 4: U.S.A./Canada 5: Germany 6: U.K. 7: Italy 8: Belgium 9: Netherlands 10: Finland 11: Spain 12: Austria 13: Switzerland 14: Sweden 15: Denmark 16: Norway 17: Portugal 18: France 19: Greece 20: Poland 21: Hungary 22: Czech 23: Turkey 24: South Africa 25: Taiwan 0: Valid (Remote-controlled server) 1: Valid (L2) 2: Invalid Maximum 256 Bytes 698 701 Contents SYS 3 1 1 1 November 2003 © TOSHIBA TEC Code Classification 715 Maintenance 716 Maintenance 717 Maintenance 718 Maintenance 719 Maintenance Maintenance 720 Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM able tion value> ALL 1230 SYS Remote-controlled service periodical polling timing (Hour/Hour/Minute/Minute) ALL 0 SYS Remote-controlled service <0-1> Writing data of self-diagnostic code Remote-controlled service ALL 3 SYS response waiting time <1-30> (Timeout) Remote-controlled service ALL 0 SYS initial registration <0-2> Remote-controlled service tentative password Status of remote-controlled service initial registration (Display only) Service center call function 2 <0-2> SYS 1 ALL - SYS 0: OFF 1: Notifies all service calls 2: Notifies all but paper jams Maximum 256 letters ALL 1 <0-1> - SYS HTTP proxy port number setting ALL 729 Maintenance Maintenance Maintenance Maintenance (Remote) HTTP proxy ID setting HTTP proxy password setting HTTP proxy panel display 739 1 ALL Maintenance 738 0: OFF 1: Start 2: Only certification is scanned Maximum 10 letters 2 728 734 1 0: Not registered 1: Registered ALL Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Unit: Minute SYS HTTP proxy IP address setting 733 1 0 <0-1> Service center call HTTP server URL setting HTTP proxy setting 732 0: Prohibited 1: Accepted ALL Maintenance Maintenance Maintenance 731 1 SYS 723 730 0 (0:00) to 2359 (23:59) - Maintenance 727 Procedur e ALL 721 726 Contents SYS 0: Valid 1: Invalid 000.000.000.000 255.255.255.255 (Default value 000.000.000.000) SYS 11 11 1 11 1 ALL 0 <065535> - SYS Maximum 30 letters 11 ALL - SYS Maximum 30 letters 11 ALL 1 <0-1> 3 <0-3> SYS 0: Valid 1: Invalid 0: Ordered by FAX 1: Ordered by E-mail 2: Ordered by HTTP 3: OFF Maximum 32 digits Enter hyphen with the [Monitor/Pause] button Maximum 192 letters List: 256 digits 1 ALL Automatic ordering function of supplies FAX number Automatic ordering function of supplies E-mail address Automatic ordering function of supplies User's name Automatic ordering function of supplies User's telephone number ALL - SYS ALL - SYS ALL - SYS Maximum 50 letters 11 ALL - SYS Maximum 32 digits Enter hyphen with the [Monitor/Pause] button 11 November 2003 © TOSHIBA TEC SYS 1 Automatic ordering function of supplies 11 11 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 115 2 Code 740 741 742 743 744 Classification Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) 745 Maintenance (Remote) 746 Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) 747 748 758 759 760 761 762 763 764 765 Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM tion able value> ALL SYS Automatic ordering function of supplies User's E-mail address ALL SYS Automatic ordering function of supplies User's address ALL SYS Automatic ordering function of supplies Service number ALL SYS Automatic ordering function of supplies Service technician's name Automatic ordering funcALL SYS tion of supplies Service technician's telephone number ALL SYS Automatic ordering function of supplies Service technician's E-mail address ALL SYS Automatic ordering function of supplies Supplier's name Automatic ordering funcALL SYS tion of supplies Supplier's address ALL SYS Automatic ordering function of supplies Notes Information about supplies ALL SYS Part number of toner cartridge K ALL 1 SYS Information about supplies <1-99> Order quantity of toner cartridge K ALL 1 SYS Information about supplies <1-99> Condition number of toner cartridge K Information about supplies ALL SYS Part number of toner bag Contents Procedur e Maximum 192 letters List: 256 digits 11 Maximum 100 letters 11 Maximum 5 digits 11 Maximum 50 letters 11 Maximum 32 digits Enter hyphen with the [Monitor/Pause] button 11 Maximum 192 letters List: 256 digits 11 Maximum 50 letters 11 Maximum 100 letters 11 Maximum 128 letters 11 Maximum 20 digits 11 1 1 Maximum 20 digits 11 Information about supplies Order quantity of toner bag ALL 1 <1-99> SYS 1 Information about supplies Condition number of toner bag Automatic ordering supplies Result table printout Automatic ordering supplies Display ALL 1 <1-99> SYS 1 ALL 1 <0-2> SYS ALL 2 <0-2> SYS e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 116 0: 1: 2: 0: OFF Always ON Error Valid (FAX/Internet FAX) 1: Valid (FAX/Internet FAX/ HTTP) 2: Invalid 1 1 November 2003 © TOSHIBA TEC Code 767 768 769 770 771 772 Classification Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance 773 Maintenance 774 Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance 775 776 777 778 779 780 Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM tion able value> Service Notification setting ALL 0 SYS <0-2> Contents Enables to set up to 3 E-mail addresses to be sent. (08-768, 777, 778) 0: Invalid 1: Valid (E-mail) 2: Valid (FAX) Maximum 192 letters Procedur e 1 2 Destination E-mail address ALL - SYS Total counter information transmission setting ALL 0 <0-1> SYS 0: Invalid 1: Valid 1 Total counter transmission date setting ALL 1 <1-31> SYS 1 to 31 1 PM counter notification setting ALL 0 <0-1> SYS 0: Invalid 1: Valid 1 Dealer's name ALL - SYS 11 Login name ALL - SYS Display setting of [Service Notification] button ALL 0 <0-1> SYS Maximum 100 letters Needed at initial registration Maximum 20 letters Needed at initial registration 0: Not displayed 1: Displayed Sending error contents of equipment ALL 0 <0-1> SYS 0: Invalid 1: Valid 1 Setting total counter transmission interval (Hour/Hour/Minute/Minute) Destination E-mail address 2 ALL - SYS ALL - SYS Maximum 192 letters 11 Destination E-mail address 3 ALL - SYS Maximum 192 letters 11 Notification format selection ALL 0 <0-1> SYS 0: Text 1: Text + XML data 1 Remote-controlled service polling day selection Day-1 ALL 0 <0-31> SYS 0: OFF 1 to 31: 1st to 31st of a month 0: OFF 1 to 31: 1st to 31st of a month 0: OFF 1 to 31: 1st to 31st of a month 1 781 Maintenance Remote-controlled service polling day selection Day-2 ALL 0 <0-31> SYS 782 Maintenance Remote-controlled service polling day selection Day-3 ALL 0 <0-31> SYS November 2003 © TOSHIBA TEC 11 11 1 1 1 1 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 117 Code Classification 783 Maintenance 784 Maintenance 785 Maintenance 786 Maintenance 787 Maintenance 788 Maintenance 789 Maintenance Maintenance 790 794 795 796 797 Maintenance Maintenance Maintenance Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM able tion value> Remote-controlled service ALL 0 SYS polling day selection Day-4 <0-31> Contents Procedur e 0: OFF 1 to 31: 1st to 31st of a month 0: Invalid 1: Valid 1 ALL 0 <0-1> SYS ALL 0 <0-1> SYS 0: Invalid 1: Valid 1 ALL 0 <0-1> SYS 0: Invalid 1: Valid 1 ALL 0 <0-1> SYS 0: Invalid 1: Valid 1 ALL 0 <0-1> SYS 0: Invalid 1: Valid 1 ALL 0 <0-1> 0 <0-1> SYS 0: 1: 0: 1: Invalid Valid Invalid Valid 1 0: 1: 0: 1: 0: 1: Invalid Valid Invalid Valid Invalid Valid Remote-controlled service polling day selection Sunday Remote-controlled service polling day selection Monday Remote-controlled service polling day selection Tuesday Remote-controlled service polling day selection Wednesday Remote-controlled service polling day selection Thursday Remote-controlled service polling day selection Friday Remote-controlled service polling day selection Saturday Information of supplies setting of toner cartridge K Information of supplies setting of toner bag Remote-controlled service lengthened interval polling (End of month) Firmware download ALL Notifying address of trialperiod end PRT/ SCN ALL ALL ALL ALL 0 <0-1> 0 <0-1> 0 <0-1> SYS SYS SYS SYS 798 Maintenance General 799 General Forcible end of trial period PRT/ SCN - SYS 826 Charger Main charger bias correction (Toner saving mode) PRT 128<0255> M 840 Image control Setting of toner density temperature control ALL 0 <0-1> M e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 118 0 <0-1> 3 <0-3> SYS SYS 0: Accepted 1: Prohibited Sets where the end of the trial period is to be notified. 0: OFF 1: User 2: Service center 3: User and service center [CANCEL]: Cancel [EXECUTION]: Forcible end When the “Forcible end of trial period” is performed, “0” is set in the code (08-673) to end up the trial period forcibly. Corrects the value of the main charger bias adjustment (05-210). 0: Controlled 1: Not controlled 1 1 1 1 1 1 1 1 1 1 November 2003 © TOSHIBA TEC Code Classification 841 Transfer Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM tion able value> Transfer timing correction ALL 0 M <0-7> 855 Fuser Fuser roller temperature during printing (Center thermistor / Tab paper) ALL 12 <0-14> M 856 Fuser Pre-running time for first printing (Tab paper) ALL 10 <0-15> M 859 Developer Developer bias DC correction(Toner saving mode) PRT 128 <0-255> M 860 Developer Developer bias DC correction (Normal) PRT 128 <0-255> M 861 Developer Developer bias DC correction (Text/Photo) PPC 128 <0-255> M 862 Developer Developer bias DC correction (Text) PPC 128 <0-255> M 863 Developer Developer bias DC correction (Photo) PPC 128 <0-255> M 864 Charger Main charger bias correction (Normal) PRT 128 <0-255> M 865 Charger Main charger bias correction (Text/Photo) PPC 128 <0-255> M 866 Charger Main charger bias correction (Text) PPC 128 <0-255> M 867 Charger Main charger bias correction (Photo) PPC 128 <0-255> M 868 Transfer Transfer charger bias correction (H) ALL 128 <0-255> M November 2003 © TOSHIBA TEC Contents 0: Standard 1: Timing 1 2: Timing 2 3: Timing 3 4: Timing 4 5: Timing 5 6: Timing 6 7: Timing 7 0: 140°C 1: 145°C 2: 150°C 3: 155°C 4: 160°C 5: 165°C 6: 170°C 7: 175°C 8: 180°C 9: 185°C 10: 190°C 11: 195°C 12: 200°C 13: 205°C 14: 210°C 0: Invalid 1: 1 sec. 2: 2 sec. 3: 3 sec. 4: 4 sec. 5: 5 sec. 6: 6 sec. 7: 7 sec. 8: 8 sec. 9: 9 sec. 10: 10 sec. 11: 12 sec. 12: 14 sec. 13: 16 sec. 14: 18 sec. 15: 20 sec. Corrects the value of the developer bias adjustment (05-205). Corrects the value of the developer bias adjustment (05-205). Corrects the value of the developer bias adjustment (05-205). Corrects the value of the developer bias adjustment (05-205). Corrects the value of the developer bias adjustment (05-205). Corrects the value of the main charger bias adjustment (05-210). Corrects the value of the main charger bias adjustment (05-210). Corrects the value of the main charger bias adjustment (05-210). Corrects the value of the main charger bias adjustment (05-210). Corrects the transfer charger bias output value of the leading edge area of paper. Procedur e 1 2 1 1 1 1 1 1 1 1 1 1 1 1 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 119 Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM tion able value> Transfer charger bias corALL 84 M rection (L) <0-255> Code Classification 869 Transfer 872 Laser Laser power correction (Normal) PRT 128 <0-255> M 873 Laser Laser power correction (Text/Photo) PPC 128 <0-255> M 875 Laser Laser power correction (Toner saving mode) PRT 128 <0-255> M 876 Laser Laser power correction (Text) PPC 128 <0-255> M 877 Laser Laser power correction (Photo) PPC 128 <0-255> M 900 Version System firmware ROM version ALL - - 903 905 907 908 915 916 920 Version Version Version Version Version Version Version ALL ALL ALL ALL FAX ALL ALL - 921 922 Version Version ALL ALL 923 Version 924 Version 925 Version 926 Version 927 Version 928 Version 929 Version 930 Version 931 Version 933 Version Engine ROM version Scanner ROM version RADF ROM version Finisher ROM version FAX board ROM version NIC board ROM version FROM basic section software version FROM internal program UI data fixed section version UI data common section version Version of UI data language 1 in HDD Version of UI data language 2 in HDD Version of UI data language 3 in HDD Version of UI data language 4 in HDD Version of UI data language 5 in HDD Version of UI data language 6 in HDD Version of UI data in FROM displayed at powerON Version of UI data language 7 in HDD Web data whole version Contents Procedur e - Corrects the transfer charger bias output value of the trailing edge area of paper. Corrects the value of the laser power adjustment (05-286). Corrects the value of the laser power adjustment (05-286). Corrects the value of the laser power adjustment (05-286). Corrects the value of the laser power adjustment (05-286). Corrects the value of the laser power adjustment (05-286). JPN: T360SY0JXXX UC: T360SY0UXXX EUR: T360SY0EXXX Others: T360SY0XXXX 360M-XXX 360S-XXX DF-XXXX SDL-XX FIN-XX F562-XXX X.XXX VX.XX/X.XX 2 2 2 2 2 2 2 - - VXXX.XXX X VXXX.XXX X 2 2 ALL - - VXXX.XXX X 2 ALL - - VXXX.XXX X 2 ALL - - VXXX.XXX X 2 ALL - - VXXX.XXX X 2 ALL - - VXXX.XXX X 2 ALL - - VXXX.XXX X 2 ALL - - VXXX.XXX X 2 ALL - - VXXX.XXX X 2 ALL - - VXXX.XXX X 2 ALL - - VXXX.XXX X 2 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 120 1 1 1 1 1 1 2 November 2003 © TOSHIBA TEC Code Classification 934 Version 935 Version 936 Version 937 Version 938 Version 939 Version 944 Version 945 Network 947 General 948 Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM able tion value> Web UI data in HDD ALL Version: Language 1 Web UI data in HDD ALL Version: Language 2 Web UI data in HDD ALL Version: Language 3 Web UI data in HDD ALL Version: Language 4 Web UI data in HDD ALL Version: Language 5 Web UI data in HDD ALL Version: Language 6 HD version ALL - Two-way setting of RawPort 9100 Initialization after software version upgrade ALL 1 <1-2> - UTY General Mode setting by pressing [Energy Saver] button for a while ALL 0 <0-1> SYS 949 General Automatic interruption page setting during black printing ALL 0 <0-100> SYS 950 Electronic filing Start-up method of Electronic Filing ALL 0 <0-3> SYS 953 User interface Access code entry for Electronic Filing printing ALL 0 <0-1> SYS 954 User interface Clearing timing for files and Electronic Filing Agent ALL 1 <0-1> SYS 969 User interface User interface Error sound ALL SYS Sound setting when switching to Energy Saving Mode ALL 1 <0-1> 1 <0-1> 970 November 2003 © TOSHIBA TEC ALL - SYS Contents Procedur e VXXX.XXX X 2 VXXX.XXX X 2 VXXX.XXX X 2 VXXX.XXX X 2 VXXX.XXX X 2 VXXX.XXX X 2 JPN: T360HD0JXXX UC: T360HD0UXXX EUR: T360HD0EXXX Others: T360HD0XXXX 1: Valid 2: Invalid Perform this code when the software in this equipment has been upgraded. Sets the mode to enter when the [Energy Saver] button is pressed for a while.0: Sleep Mode1: Auto Shut Off Mode Sets the number of pages to interrupt the printing automatically. 0-100: 0 to 100 pages Sets the start-up method of the Electronic Filing. 0: Standard 1: Forced start-up (Not recovered) 2: Forced start-up (Recovered) 3: Data update 0: Renewed automatically 1: Enter every time 0: Immediately after the completion of scanning 1: Cleared by Auto Clear 0: OFF 1: ON 0: OFF 1: ON 2 2 12 3 1 1 1 1 1 1 1 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 121 Code Classification 973 Network 975 General 976 Electronic Filing 977 Network 978 Network Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM tion able value> PCL line feed code setting PRT 0 SYS <0-3> Job handling when printing is short paid with coin controller ALL 1 <0-1> SYS Equipment name setting to a folder when saving files ALL 0 <0-1> SYS Switching of extended ASCII code in catFs filesystem Raw printing job (Paper feeding drawer) ALL 0 <0-1> SYS PRT 0 <0-5> SYS e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 122 Contents Procedur e Sets the PCL line feed code. 0: Automatic setting 1: CR=CR, LF=LF 2: CR=CR+LF, LF=LF 3: CR=CR, LF=CR+LF Sets whether pause or stop the printing job when it is short paid using a coin controller. 0: Pause the job 1: Stop the job Sets whether or not adding the equipment name to the folder when saving files. 0: Not add 1: Add 0: ISO8859-1 1: ISO8859-2 1 0: 1: 2: 3: 4: 5: 1 AUTO Upper drawer Lower drawer PFP upper drawer PFP lower drawer LCF 1 1 1 November 2003 © TOSHIBA TEC Code Classification 979 Network Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM tion able value> Raw printing job PRT 0 SYS (PCL symbol set) <0-39> 985 ElecPrint mode setting of mixed tronic Fil- input source of Electronic ing Filing ALL 0 <0-1> SYS 986 General Copy function setting PPC 0 <0-1> SYS 988 Paper feeding Setting of paper size switching to 13" LG ALL 0 <0-2> SYS 989 Scrambler board Scrambler board initial setting ALL - - November 2003 © TOSHIBA TEC Contents 0: 1: 2: 3: 4: Roman-8 ISO 8859/1 Latin 1 ISO 8859/2 Latin 2 ISO 8859/9 Latin 5 PC-8,Code Page 437 5: PC-8 D/N, Danish/ Norwegian 6: PC-850,Multilingual 7: PC-852, Latin2 8: PC-8 Turkish 9: Windows 3.1 Latin 1 10: Windows 3.1 Latin 2 11: Windows 3.1 Latin 5 12: DeskTop 13: PS Text 14: Ventura International 15: Ventura US 16: Microsoft Publishing 17: Math-8 18: PS Math 19: Ventura Math 20: Pi Font 21: Legal 22: ISO 4: United Kingdom 23: ISO 6:ASCII 24: ISO 11 25: ISO 15: Italian 26: ISO 17 27: ISO 21: German 28: ISO 60: Danish/Norwegian 29: ISO 69: French 30: Windows 3.0 Latin 1 31: MC Text 32: PC Cyrillic 33: ITC Zapf Dingbats 34: ISO 8859/10 Latin 6 35: PC-775 36: PC-1004 37: Symbol 38: Windows Baltic 39: Wingdings 0: Image quality priority mode 1: Function priority mode Sets the copy function to be invalid. 0: Valid 1: Invalid 0: Not switched 1: LG"13"LG 2: FOLIO"13"LG Performs the initial setting of the scrambler board. Procedur e 1 2 1 1 1 3 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 123 04/10 Code Classification 995 Version 999 1002 Maintenance Maintenance Network 1003 Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM able tion value> SYS Equipment number ALL 0 (serial number) display <10 digits> FSMS total counter ALL 0 <8 digits> 3 <1-3> 1 <1-2> SYS Reset of NIC board ALL Selection of NIC board status information ALL Network Speed setting of Ethernet ALL 3 <1-3> NIC 1004 Network NIC Web password ALL - NIC 1005 Network Availability of IP ALL NIC 1006 Network Address Mode ALL 1 <1-2> 2 <1-5> 1007 1008 Network Network Domain name IP address ALL ALL - NIC NIC 1009 Network Subnet mask ALL - NIC 1010 Network Gateway ALL - NIC 1011 Network Availability of IPX ALL NIC 1012 Network Network frame type ALL 1 <1-2> 1 <1-5> 1013 Network Availability of NCP Burst ALL NIC 1014 Network Availability of AppleTalk ALL 1 <1-2> 1 <1-2> 1001 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 124 NIC NIC NIC NIC NIC Contents This code can be also keyed in from the adjustment mode (05976). 10 digits Refer to values of total counter. 1: Cold 2: Warm 3: Not reset 1: Not printed out when the equipment is restarted 2: Printed out when the equipment is restarted 1: 10 MBPS 2: 100 MBPS 3: Automatic Writing only (Current setting is not displayed.) Maximum 31 letters 1: Available 2: Not available 1: Fixed IP address 2: Dynamic IP address 3: Dynamic IP address without AutoIP 4: Dynamic IP address without BOOTP 5: Dynamic IP address without DHCP Maximum 96 letters 000.000.000.000255.255.255.255 (Default value 000.000.000.000) 000.000.000.000255.255.255.255 (Default value 000.000.000.000) 000.000.000.000255.255.255.255 (Default value 000.000.000.000) 1: Available 2: Not available 1: Automatic 2: IEEE802.3 3: Ethernet II 4: IEEE802.3 SNAP 5: IEEE802.2 1: Available 2: Not available 1: Available 2: Not available Procedur e 11 1 12 12 12 12 12 12 12 12 12 12 12 12 12 12 November 2003 © TOSHIBA TEC Code Classification 1015 Network Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM tion able value> Zone setting of AppleTalk ALL * NIC 1016 Network Availability of LDAP ALL 1017 Network Availability of DNS ALL 1018 Network IP address to DNS server (Primary) 1019 Network 1020 Contents Procedur e ALL 1 <1-2> 1 <1-2> - NIC IP address to DNS server (Secondary) ALL - NIC Network DDNS Desired level ALL 1 <1-5> NIC 1021 Network Availability of SLP ALL NIC 1023 1024 Network Network ALL ALL UTY UTY 1025 Network ALL - UTY Maximum 128 letters 12 1026 Network NetBios name Name of WINS server or IP address (Primary) Name of WINS server or IP address (Secondary) Availability of Bindery 1 <1-2> - Maximum 32 letters *: Wildcard character 1: Available 2: Not available 1: Available 2: Not available 000.000.000.000255.255.255.255 (Default value 000.000.000.000) 000.000.000.000255.255.255.255 (Default value 000.000.000.000) 1: Invalid 2: Via DHCP 3: Insecure DDNS 4: Secure DDNS 5: Multi-secure DDNS 1: Available 2: Not available Maximum 15 letters Maximum 128 letters ALL NIC Network Availability of NDS ALL 1028 1029 1030 Network Network Network Directory service context Directory service tree Availability of HTTP server ALL ALL ALL 1: Available 2: Not available 1: Available 2: Not available Maximum 127 letters Maximum 47 letters 1: Available 2: Not available 12 1027 1031 Network Port number to NIC HTTP server ALL 1032 Network Port number to system HTTP server ALL 1033 Network ALL 1034 Network Availability of NIC HTTP client TCP port number to Controller HTTP client 1035 Network IP address to HTTP server (Primary) ALL 1 <1-2> 1 <1-2> 1 <1-2> 80 <165535> 8080 <165535> 2 <1-2> 80 <165535> - 1037 Network Availability of SMTP client ALL 1038 Network ALL 1039 Network FQDN or IP address to SMTP server TCP port number of SMTP client November 2003 © TOSHIBA TEC ALL ALL NIC NIC NIC NIC NIC NIC 12 12 2 12 12 12 12 12 12 12 12 12 12 12 NIC 12 SYS 1 NIC 1: Available 2: Not available UTY NIC 1 <1-2> - NIC 25 <165535> NIC NIC 12 12 000.000.000.000255.255.255.255 (Default value 000.000.000.000) 1: Available 2: Not available Maximum 128 Bytes 12 12 12 12 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 125 Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM able tion value> Availability of SMTP server ALL 1 UTY <1-2> UTY TCP port number of SMTP ALL 25 server <165535> E-mail box name to SMTP ALL UTY server Availability of Offramp ALL 2 UTY <1-2> Offramp security ALL 1 UTY <1-2> Printing at Offramp ALL 1 UTY <1-2> Availability of POP3 clients ALL 1 NIC <1-2> FQDN or IP address to ALL NIC POP3 server Types of POP3 server ALL 1 NIC <1-3> Code Classification 1040 Network 1041 Network 1042 Network 1043 Network 1044 Network 1045 Network 1046 Network 1047 Network 1048 Network 1049 Network 1050 1051 Network Network 1052 Network 1053 Network Availability of FTP client ALL 1054 Network ALL 1055 Network FQDN or IP address to FTP server TCP port number of FTP client 1056 Network Data port number of FTP client ALL 1057 1058 Network Network ALL ALL 1059 Network Login name to FTP server Login password to FTP server Availability of FTP server 1060 Network TCP port number of FTP server ALL 1061 1062 Network Network ALL ALL 1063 Network Login name to FTP client Login password to FTP client MIB function 1065 1066 Network Network Login name to POP3 server Login password to POP3 E-mail reception interval (Unit: Minute) TCP port number of POP3 client Setting of read Community Setting of read/Write Community ALL - NIC ALL ALL 5 <0-4096> 110 <165535> 1 <1-2> - NIC NIC ALL ALL ALL ALL ALL ALL e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 126 05/05 21 <165535> 0 <065535> 1 <1-2> 21 <165535> 1 <1-2> public private Contents 1: Available 2: Not available NIC 12 12 Maximum 192 letters 12 1: Available 2: Not available 1: Available 2: Not available 1: Available 2: Not available 1: Available 2: Not available Maximum 128 Bytes 12 1: Automatic 2: POP3 3: APOP Maximum 96 letters Maximum 96 letters NIC NIC Procedur e 12 12 12 12 12 12 12 12 12 1: Available 2: Not available Maximum 128 letters 12 12 UTY 12 UTY 12 SYS SYS Maximum 31 letters Maximum 31 letters 11 11 NIC 1: Available 2: Not available 12 UTY 12 SYS SYS Maximum 31 letters Maximum 31 letters 11 11 NIC 1: Valid 2: Invalid Maximum 31 letters Maximum 31 letters 12 NIC NIC 12 12 November 2003 © TOSHIBA TEC Code Classification 1067 Network 1068 Network 1069 Network 1070 Network 1073 Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM tion able value> Authentication TRAP funcALL 1 NIC tion <1-2> ALERTS TRAP function ALL 1 NIC <1-2> TRAP destination IP ALL UTY address Contents 1: Valid 2: Invalid 1: Valid 2: Invalid 000.000.000.000255.255.255.255 (Default value 000.000.000.000) Maximum 31 letters Procedur e 12 12 2 12 ALL public NIC Network Community setting of TRAP (via IP) Availability of Raw/TCP ALL NIC 1074 Network TCP port number of Raw ALL 1075 Network Availability of LPD client ALL 1076 Network TCP port number of LPD ALL 1077 1078 Network Network LPD queue name Availability of IPP ALL ALL 1079 Network ALL 1080 Network Availability of IPP port number “80” TCP port number of IPP 1081 1082 1083 1084 Network Network Network Network NIC NIC NIC NIC Maximum 127 letters Maximum 127 letters Maximum 127 letters Maximum 127 letters 12 12 12 12 1085 Network 1086 Network 1087 Network 1088 Network 1089 Network 1090 1091 Network Network 1092 Network 1093 Network 1094 Network IPP printer name IPP printer location IPP printer information IPP printer information (more) Installer of IPP printer driver IPP printer “Make and Model” IPP printer information (more) MFGR IPP message from operator Availability of FTP print ALL ALL ALL ALL 1 <1-2> 9100 <165535> 1 <1-2> 515 <165535> 1 <1-2> 1 <1-2> 631 <165535> - ALL - NIC Maximum 127 letters 12 ALL - NIC Maximum 127 letters 12 ALL - NIC Maximum 127 letters 12 ALL - NIC Maximum 127 letters 12 ALL NIC ALL ALL 1: Available 2: Not available Maximum 31 letters Maximum 31 letters 12 Printer user name of FTP Printer user password of FTP TCP port number to FTP print server 1 <1-2> print - Login name to Novell print server Login password to Novell print server November 2003 © TOSHIBA TEC ALL 1: Valid 2: Invalid 12 NIC NIC 12 1: Valid 2: Invalid NIC NIC NIC NIC 12 12 Maximum 31 letters 1: Valid 2: Invalid 1: Valid 2: Invalid NIC NIC NIC 12 12 12 12 12 12 12 NIC ALL 21 <165535> - NIC Maximum 47 letters 12 ALL - NIC Maximum 31 letters 12 ALL 12 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 127 05/05 Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM tion able value> Name of SearchRoot ALL NIC server Scan rate setting of print ALL 5 NIC queue <1-255> ALL 5 UTY Page number limitation for <1-99> printing text of received Email MDN return mail setting ALL 2 UTY when receiving E-mail <1-2> Trap destination of IPX ALL UTY Code Classification 1095 Network 1096 Network 1097 Network 1098 Network 1099 Network 1100 Network Method of SMTP server authentication ALL 5 <1-5> NIC 1101 Network ALL - 1102 Network ALL 1103 Network Login name for SMTP server authentication Login password for SMTP server authentication Rendezvous setting ALL 1104 Network Link local host name ALL 1105 Network Service name setting ALL 1107 1108 Network Network 1109 1110 Network Network 1111 Network FTP server login name 1 FTP server login password 1 FTP server login name 2 FTP server login password 2 POP Before SMTP setting 1112 Network Host name ALL 1114 Network ALL 1117 Network Sending mail text of InternetFAX SMB time-out period Contents Procedur e Maximum 31 letters 12 Unit: Second 12 12 NIC 1: Valid 2: Invalid Maximum 24 letters (Valid from 0 to 9 and from A to F) 1: Plain 2: Login 3: Cram-MD5 4: Digest MD5 5: Disable Maximum 64 letters 12 - NIC Maximum 64 letters 12 1 <1-2> MFP_ serial Refer to contents NIC 1: Valid 2: Invalid Maximum 127 letters 12 ALL ALL Tiger Woods ALL ALL Shigeki Maruyam a 2 <1-2> MFP_ serial 1 <0-1> 300 <1-9999> ALL ALL e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 128 05/05 NIC NIC 12 12 12 12 UTY UTY Maximum 63 letters <Default value> e-STUDIO350: TOSHIBA e-STUDIO350 e-STUDIO450: TOSHIBA e-STUDIO450 Maximum 64 letters Maximum 32 letters 12 12 UTY UTY Maximum 64 letters Maximum 32 letters 12 12 NIC 1: Valid 2: Invalid Maximum 63 letters 12 NIC SYS SYS 0: Invalid 1: Valid Unit: Second 12 12 1 1 November 2003 © TOSHIBA TEC Code Classification 1120 Network Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM tion able value> Backup/Restore of NIC ALL 0 SYS setting information <0-1> 1124 Network Workgroup name ALL 1130 User interface Job Build Function ALL 1131 User interface Maximum number of time job build performed 1132 General 1135 Contents Procedur e 0: Read (Reads all of the setting information in NIC and create a file NAM1B (no extension) in USB) 1: Write (Writes all of the setting information read from a file NAM1B (no extension) in USB) Maximum 15 letters 12 Sets the Job Build Function. 0: Invalid 1: Valid Sets the maximum number of time a job build has been performed. 5-1000: 5 to 1000 times Selects the default screen when entering the User Function menu by pressing the [USER FUNCTIONS] button. 0: ADDRESS 1: COUNTER 1: LCF 2: Upper drawer 3: Lower drawer 4: PFP upper drawer 5: PFP lower drawer 1 2 workgroup 1 <0-1> UTY ALL 1000 <5-1000> SYS Default screen selection of the User Function menu ALL 1 <0-1> SYS Paper feeding Default setting of drawers (Printer/BOX) PRT 1 <1-5> SYS 1136 Network ALL 13 <0-16> SYS 1137 Network ALL 8-20 M bytes 1 Network 12 <8-20> 0 <0-3> SYS 1138 Number of lines simultaneously connectable when using SMB Memory partition size when using Samba LDAP search method setting SYS 1 1139 Network 1140 User interface Sets the search method when performing a LDAP search. 0: Partial match 1: Prefix match 2: Suffix match 3: Full match 0: Not authenticated 1: Authenticated Selects the restriction of the template function usage setting. 0: No restriction 1: Only available with the administrator privilege. LDAP authentication setting Restriction of the template function with the administrator privilege November 2003 © TOSHIBA TEC ALL ALL ALL 0 <0-1> 0 <0-1> SYS SYS SYS 12 1 1 1 1 1 1 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 129 05/11 Code Classification Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM tion able value> Counter notification ALL SYS Remote FAX setting 1145 Maintenance (Remote) 1372 Image processing Heater and energizing time accumulating counter Display/0 clearing ALL 0 <8 digits> M 1376 Image processing Image processing Toner cartridge drive counter Number of output pages Number of output pages (Thick paper 1) ALL 0 <8 digits> M ALL 0 <8 digits> M 1386 Image processing Number of output pages (Thick paper 2) ALL 0 <8 digits> M 1387 Image processing Number of output pages (Thick paper 3) ALL 0 <8 digits> M 1388 Image processing Number of output pages (OHP film) ALL 0 <8 digits> M 1390 Paper feeding Feeding retry counter (upper drawer) ALL 0 <8 digits> M 1391 Paper feeding Feeding retry counter (lower drawer) ALL 0 <8 digits> M 1385 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 130 05/05 Contents Maximum 32 digits Enter a hyphen with the [MONITOR/PAUSE] button. Counts up the heater control time accumulated (when power of the equipment is ON) but does not count at the Sleep Mode. When the counter value of the fuser roller is cleared, this counter value is also cleared in sync at the PM support mode. Counts the rotation number of the toner cartridge. Counts up when the registration sensor is ON. When the counter value of the fuser roller is cleared, this counter value is also cleared in sync at the PM support mode. Counts up when the registration sensor is ON. When the counter value of the fuser roller is cleared, this counter value is also cleared in sync at PM support mode. Counts up when the registration sensor is ON. When the counter value of the fuser roller is cleared, this counter value is also cleared in sync at PM support mode. Counts up when the registration sensor is ON. When the counter value of the fuser roller is cleared, this counter value is also cleared in sync at PM support mode. Counts the number of times of the feeding retry from the upper drawer. Counts the number of times of the feeding retry from the lower drawer. Procedur e 11 1 1 1 1 1 1 1 1 November 2003 © TOSHIBA TEC 1392 Paper feeding Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM tion able value> Feeding retry counter ALL 0 M (PFP upper drawer) <8 digits> 1393 Paper feeding Feeding retry counter (PFP lower drawer) ALL 0 <8 digits> M 1394 Paper feeding Feeding retry counter (bypass feed) ALL 0 <8 digits> M 1395 Paper feeding Feeding retry counter (LCF) ALL 0 <8 digits> M 1396 Paper feeding ALL 0 <8 digits> M 1397 Paper feeding ALL 0 <8 digits> M 1398 Paper feeding ALL 0 <8 digits> M 1399 Paper feeding ALL 0 <8 digits> M 1400 Paper feeding ALL 0 <8 digits> M 1 1401 ALL 0 <8 digits> 0 <8 digits> M 1 1410 Paper feeding Counter Feeding retry counter upper limit value (upper drawer) Feeding retry counter upper limit value (lower drawer) Feeding retry counter upper limit value (PFP upper drawer) Feeding retry counter upper limit value (PFP lower drawer) Feeding retry counter upper limit value (bypass feed) Feeding retry counter upper limit value (LCF) Counter for period of toner cartridge rotation time 1412 Counter Code Classification Counter for tab paper November 2003 © TOSHIBA TEC ALL ALL 0 <8 digits> M M Contents Counts the number of times of the feeding retry from the PFP upper drawer. Counts the number of times of the feeding retry from the PFP lower drawer. Counts the number of times of the feeding retry from the bypass tray. Counts the number of times of the feeding retry from the LCF. When the number of feeding retry (08-1390 to 08-1395) exceeds the setting value, the feeding retry will not be performed subsequently. In case “0” is set as a setting value, however, the feeding retry continues regardless of the counter setting value. Counts up the period of rotation time of the toner cartridge. Counts up when the registration sensor is ON. When the counter value of the fuser roller is reset, this counter is reset in sync at the PM support mode. Procedur e 1 1 1 1 1 1 1 1 1 1 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 131 05/05 2 Code Classification Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM tion able value> HDD data overwriting type ALL 3 SYS setting <0-4> 1422 Data overwrite kit 1424 Data overwrite kit HDD data clearing type setting (forcible clearing) ALL 3 <0-4> SYS 1426 Data overwrite kit Forcible HDD data clearing ALL - - 1427 Data overwrite kit Forcible NVRAM data all clearing ALL - - 1428 Data overwrite kit Forcible SRAM backup data all clearing ALL - - e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 132 05/05 Contents HDD data is cleared by overwriting the type of value set in this code. (This setting is enabled only when the GP-1050 is installed.) 0: "00" overwriting only 1: "FF" overwriting only 2: Random number overwriting only 3: "00" + "FF" + random number overwriting (validation ON) 4: "00" + "FF" + random number overwriting (validation OFF) HDD data is cleared by overwriting the type of value set in this code. (This setting is enabled only when the GP-1050 is installed.) 0: "00" overwriting only 1: "FF" overwriting only 2: Random number overwriting only 3: "00" + "FF" + random number overwriting (validation ON) 4: "00" + "FF" + random number overwriting (validation OFF) HDD data is cleared in the procedure set in 081424. * This setting is enabled only when the GP-1050 is installed. When this code is performed, the equipment cannot be started up. * This setting is enabled only when the GP-1050 is installed. When this code is performed, the equipment cannot be started up. * This setting is enabled only when the GP-1050 is installed. Procedur e 1 1 3 3 3 November 2003 © TOSHIBA TEC Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM able tion value> Mode only for Private Print ALL 0 SYS <0-1> Code Classification 1432 Network 1433 Network "Disable e-Filing" function ALL 0 <0-1> SYS 1434 Network "Disabling local file save" function ALL 0 <0-1> SYS 1484 Network Authentication method of "Scan to Email" ALL 0 <0-2> SYS 1485 Network ALL 0 <0-1> SYS 1486 Network Setting whether use of Internet FAX is permitted or not when it is given an authenticationn Server setting for LDAP user authentication ALL SYS 1487 Network "From" address assignment method when it is given an authentication ALL 0 <04294967 295> 0 <0-2> 1488 Network ID setting of LDAP server for "From" address assignment ALL 1489 Network ALL 1491 Network Setting for "From" address edit at "Scan to Email" E-mail domain name November 2003 © TOSHIBA TEC ALL 0 <04294967 295> 0 <0-1> - SYS Contents 0: Normal mode 1: Mode for Private Print 0: Function OFF (no restriction on data saving or other operations) 1: Function ON (Data saving or other operations are restricted) 0: Function OFF (no restriction on data saving or other operations) 1: Function ON (Data saving or other operations are restricted) 0: Disabled 1: SMTP authentication 2: LDAP authentication 0: Not permitted 1: Permitted SYS 1 1 1 1 1 2 0: "User name" + @ + "Domain name" 1: LDAP searching 2: Use the address registered at "From" field of E-mail setting SYS SYS Procedur e 1 2 0: Not permitted 1: Permitted 96 + 2 (delimiter) character ASCll sequence only 1 11 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 133 05/05 2 <<Pixel counter related code>>(Chap. 2.2.9) Code Classification Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM tion able value> Standard paper size setting ALL EUR: 0 SYS UC: 1 JPN: 0 <0-1> 1500 Pixel counter 1501 Pixel counter Pixel counter all clearing ALL - SYS 1502 Pixel counter Service technician reference counter clearing ALL - SYS 1503 Pixel counter Toner cartridge reference counter clearing ALL - SYS 1504 Pixel counter Pixel counter display setting ALL 1 <0-1> SYS 1505 Pixel counter Displayed reference setting ALL 0 <0-1> SYS 1506 Pixel counter Toner empty determination counter setting ALL 0 <0-1> SYS 1507 Pixel counter Threshold setting for toner empty determination (Output pages) ALL 400 <0-999> SYS 1508 Pixel counter Threshold setting for toner empty determination (Pixel counter) ALL 17550 <060000> SYS 1509 Pixel counter ALL 0 <0-1> SYS 1510 Pixel counter Pixel counter clear flag/ Service technician reference Service technician reference cleared date ALL - SYS 1514 Pixel counter Toner cartridge reference cleared date ALL - SYS 1518 Pixel counter Toner cartridge reference count started date ALL - SYS e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 134 05/12 Contents Procedur e Selects the standard paper size to convert it into the pixel count (%). 0: A4 1: LT Clears all information related to the pixel counter. Clears all information related to the service technician reference pixel counter. Clears all information related to the toner cartridge reference pixel counter. Selects whether or not to display the pixel counter on the LCD screen. 0: Displayed 1: Not displayed Selects the reference when displaying the pixel counter on the LCD screen. 0: Service technician reference1: Toner cartridge reference Selects the counter to determine toner empty. 0: Output pages 1: Pixel counter Sets the number of output pages to determine toner empty. This setting is valid when “0” is set at 08-1506. Sets the number of output pages to determine toner empty. This setting is valid when “1” is set at 08-1506. Becomes “1” when 081502 is performed. 1 Displays the date on which 08-1502 was performed. Displays the date on which 08-1503 was performed. Displays the date on which 08-1503 was performed. 2 3 3 3 1 1 1 1 1 2 2 2 November 2003 © TOSHIBA TEC Code 1548 Classification Pixel counter Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM able tion value> PPC <8 digits> SYS Number of output pages (Service technician reference) 1550 Pixel counter Number of output pages (Service technician reference) PRT <8 digits> SYS 1551 Pixel counter Number of output pages (Service technician reference) FAX <8 digits> SYS 1553 Pixel counter Number of output pages (Toner cartridge reference) PPC <8 digits> SYS 1555 Pixel counter Number of output pages/ black (Toner cartridge reference) PRT <8 digits> SYS 1556 Pixel counter Number of output pages (Toner cartridge reference) FAX <8 digits> SYS 1566 Pixel counter Toner cartridge replacement counter ALL <3 digits> SYS 1592 Pixel counter Average pixel count (Service technician reference) PPC 0 <010000> SYS 1593 Pixel counter Average pixel count (Service technician reference) PRT 0 <010000> SYS November 2003 © TOSHIBA TEC Contents Counts the number of output pages converted to the standard paper size in the copy function, black mode and service technician reference. [Unit. page] Counts the number of output pages converted to the standard paper size in the printer function and service technician reference. [Unit. page] Counts the number of output pages converted to the standard paper size in the FAX function and service technician reference. [Unit. page] Counts the number of output pages converted to the standard paper size in the copy function and toner cartridge reference. [Unit. page] Counts the number of output pages converted to the standard paper size in the printer function and toner cartridge reference. [Unit. page] Counts the number of output pages converted to the standard paper size in the FAX function and toner cartridge reference. [Unit. page] Counts the number of time of the toner cartridge replacement. Displays the average pixel count in the copy function and service technician reference. [Unit: 0.01%] Displays the average pixel count in the printer function and service technician reference. [Unit: 0.01%] Procedur e 2 2 2 2 2 2 2 2 2 2 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 135 Code Classification Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM tion able value> SYS FAX 0 Average pixel count <0(Service technician refer10000> ence) 1594 Pixel counter 1595 Pixel counter Average pixel count (Service technician reference) PPC/ PRT/ FAX 0 <010000> SYS 1606 Pixel counter Latest pixel count (Service technician reference) PPC 0 <010000> SYS 1607 Pixel counter Latest pixel count (Service technician reference) PRT 0 <010000> SYS 1608 Pixel counter Latest pixel count (Service technician reference) FAX 0 <010000> SYS 1613 Pixel counter Average pixel count (Toner cartridge reference) PPC 0 <010000> SYS 1619 Pixel counter Average pixel count (Toner cartridge reference) PRT 0 <010000> SYS 1624 Pixel counter Average pixel count (Toner cartridge reference) PPC/ PRT/ FAX 0 <010000> SYS 1625 Pixel counter Average pixel count (Toner cartridge reference) FAX 0 <010000> SYS 1634 Pixel counter Latest pixel count (Toner cartridge reference) FAX 0 <010000> SYS 1639 Pixel counter Latest pixel count (Toner cartridge reference) PPC 0 <010000> SYS e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 136 Contents Displays the average pixel count in the FAX function and service technician reference. [Unit: 0.01%] Displays the average pixel count in the copy/ printer/FAX function and service technician reference. [Unit: 0.01%] Displays the latest pixel count in the copy function, black mode and service technician reference. [Unit: 0.01%] Displays the latest pixel count in the printer function and service technician reference. [Unit: 0.01%] Displays the latest pixel count in the FAX function and service technician reference. [Unit: 0.01%] Displays the average pixel count in the printer function and toner cartridge reference. [Unit: 0.01%] Displays the average pixel count in the printer function, and toner cartridge reference. [Unit: 0.01%] Displays the average pixel count in the copy/ printer/FAX function and toner cartridge reference. [Unit: 0.01%] Displays the average pixel count in the FAX function and toner cartridge reference. [Unit: 0.01%] Displays the latest pixel count in the FAX function and toner cartridge reference. [Unit: 0.01%] Displays the latest pixel count in the copy function and toner cartridge reference. [Unit: 0.01%] Procedur e 2 2 2 2 2 2 2 2 2 2 2 November 2003 © TOSHIBA TEC Code 1640 Classification Pixel counter Setting mode (08) <e-STUDIO350/450> Default Func- <AcceptItems RAM tion able value> SYS Latest pixel count PRT 0 (Toner cartridge reference) <010000> 1649-0 1649-1 1649-2 1649-3 1649-4 1649-5 1649-6 1649-7 1649-8 1649-9 Pixel counter Pixel count distribution 1650-0 1650-1 1650-2 1650-3 1650-4 1650-5 1650-6 1650-7 1650-8 1650-9 Pixel counter Pixel count distribution 1651-0 1651-1 1651-2 1651-3 1651-4 1651-5 1651-6 1651-7 1651-8 1651-9 Pixel counter Pixel count distribution November 2003 © TOSHIBA TEC 0-5% 5.1-10% 10.1-15% 15.1-20% 20.1-25% 25.1-30% 30.1-40% 40.1-60% 60.1-80% 80.1100% 0-5% 5.1-10% 10.1-15% 15.1-20% 20.1-25% 25.1-30% 30.1-40% 40.1-60% 60.1-80% 80.1100% 0-5% 5.1-10% 10.1-15% 15.1-20% 20.1-25% 25.1-30% 30.1-40% 40.1-60% 60.1-80% 80.1100% Contents Displays the latest pixel count in the printer function and toner cartridge reference. [Unit: 0.01%] The pixel count data are divided into 10 ranges. The number of output pages in each range is displayed. In this code, the distributions in the copy function are displayed. [Unit: page] Procedur e 2 2 14 14 14 14 14 14 14 14 14 14 PPC PPC PPC PPC PPC PPC PPC PPC PPC PPC <8 digits> <8 digits> <8 digits> <8 digits> <8 digits> <8 digits> <8 digits> <8 digits> <8 digits> <8 digits> SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS PRT PRT PRT PRT PRT PRT PRT PRT PRT PRT <8 digits> <8 digits> <8 digits> <8 digits> <8 digits> <8 digits> <8 digits> <8 digits> <8 digits> <8 digits> SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS The pixel count data are divided into 10 ranges. The number of output pages in each range is displayed. In this code, the distributions in the printer function are displayed. [Unit: page] 14 14 14 14 14 14 14 14 14 14 FAX FAX FAX FAX FAX FAX FAX FAX FAX FAX <8 digits> <8 digits> <8 digits> <8 digits> <8 digits> <8 digits> <8 digits> <8 digits> <8 digits> <8 digits> SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS The pixel count data are divided into 10 ranges. The number of output pages in each range is displayed. In this code, the distributions in the FAX function are displayed. [Unit: page] 14 14 14 14 14 14 14 14 14 14 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 137 05/11 <<PM support mode related code>> • The management items at PM support mode can also be operated at setting mode (08). The following items are displayed or set by using sub-codes at PM management setting in the table below. <Sub-codes> 0: Present number of output pages - Means the present number of output pages. 1: Recommended number of output pages for replacement - Means the recommended number of output pages for replacement. 2: Number of output pages at the last replacement - Means the number of output pages at the last replacement. 3: Present driving counts - Means the present drive counts (1 count = 2 seconds). 4: Recommended driving counts to be replaced - Means the recommended drive counts for replacement (1 count = 2 seconds). 5: Driving counts at the last replacement - Means the drive counts at the last replacement. 6: Present output pages for control - Means the present number of output pages for controlling. 7: Present driving counts for control - Means the present drive counts for controlling (1 count = 2 seconds). 8: Number of times replaced - Counts up when clearing the counter of each unit in the PM Support Mode Screen. Notes: • Sub-code 3 is equivalent to sub-code 7. • When the value of sub-code 3 is changed, the value of sub-code 7 is also updated and vice versa. • When "0" is set at one of sub-codes 0, 3, 6 and 7, the rest of them are automatically updated to "0". <e-STUDIO350/450> PM management setting <Procedure 4> *Indicated in 8 digits 1150-0 to 8 Date of previous replacement <Procedure 2> 1151 Drum cleaning blade 1158-0 to 8 1159 <Default values of code 1158 (e-STUDIO350/450)> Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0 Sub-code 1: 120000/150000 Sub-code 4: 220000/220000 Drum separation finger 1172-0 to 8 1173 <Default values of code 1172 (e-STUDIO350/450)> Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0 Sub-code 1: 120000/150000 Sub-code 4: 220000/220000 Main charger grid 1174-0 to 8 1175 <Default values of code 1174 (e-STUDIO350/450)> Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0 Sub-code 1: 120000/150000 Sub-code 4: 220000/220000 Items Photoconductive drum e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 138 05/12 Remarks <Default values of code 1150 (e-STUDIO350/450)> Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0 Sub-code 1: 120000/150000 Sub-code 4: 220000/220000 November 2003 © TOSHIBA TEC PM management setting <Procedure 4> *Indicated in 8 digits Date of previous replacement <Procedure 2> Main charger wire 1182-0 to 8 1183 <Default values of code 1182 (e-STUDIO350/450)> Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0 Sub-code 1: 120000/150000 Sub-code 4: 220000/220000 Ozone filter 1198-0 to 8 1199 <Default values of code 1198 (e-STUDIO350/450)> Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0 Sub-code 1: 120000/150000 Sub-code 4: 220000/220000 Developer material 1200-0 to 8 1201 <Default values of code 1200 (e-STUDIO350/450)> Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0 Sub-code 1: 120000/150000 Sub-code 4: 220000/220000 Transfer charger wire 1214-0 to 8 1215 <Default values of code 1214 (e-STUDIO350/450)> Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0 Sub-code 1: 120000/150000 Sub-code 4: 220000/220000 Separation charger wire 1224-0 to 8 1225 <Default values of code 1224 (e-STUDIO350/450)> Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0 Sub-code 1: 120000/150000 Sub-code 4: 220000/220000 Fuser roller 1246-0 to 8 1247 <Default values of code 1246 (e-STUDIO350/450)> Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0 Sub-code 1: 120000/150000 Sub-code 4: 220000/220000 Pressure roller 1250-0 to 8 1251 <Default values of code 1250 (e-STUDIO350/450)> Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0 Sub-code 1: 120000/150000 Sub-code 4: 220000/220000 Cleaning roller 1266-0 to 8 1267 Fuser roller separation finger 1268-0 to 8 1269 <Default values of code 1266 (e-STUDIO350/450)> Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0 Sub-code 1: 120000/150000 Sub-code 4: 220000/220000 <Default values of code 1268 (e-STUDIO350/450)> Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0 Sub-code 1: 120000/150000 Sub-code 4: 220000/220000 1282-0, 1, 2, 8 1283 <Default values of code 1282 (e-STUDIO350/450)> Sub-codes 0, 2, 8: 0/0 Sub-code 1: 120000/120000 1284-0,1,2,8 1285 <Default values of code 1284 (e-STUDIO350/450)> Sub-codes 0, 2, 8: 0/0 Sub-code 1: 120000/120000 1286-0, 1, 2, 8 1287 <Default values of code 1286 (e-STUDIO350/450)> Sub-codes 0, 2, 8: 0/0 Sub-code 1: 120000/120000 Items Pickup roller (RADF) Feed roller (RADF) Separation roller (RADF) November 2003 © TOSHIBA TEC Remarks e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 139 05/12 2 PM management setting <Procedure 4> *Indicated in 8 digits Date of previous replacement <Procedure 2> Pickup roller (Upper drawer) 1290-0, 1, 2, 8 1291 <Default values of code 1290 (e-STUDIO350/450)> Sub-codes 0, 2, 8: 0/0 Sub-code 1: 80000/80000 Pickup roller (Lower drawer) 1292-0,1,2,8 1293 <Default values of code 1292 (e-STUDIO350/450)> Sub-codes 0, 2, 8: 0/0 Sub-code 1: 80000/80000 Pickup roller (LCF) 1294-0,1,2,8 1295 <Default values of code 1294 (e-STUDIO350/450)> Sub-codes 0, 2, 8: 0/0 Sub-code 1: 160000/160000 Feed roller (Upper drawer) 1298-0,1,2,8 1299 <Default values of code 1298 (e-STUDIO350/450)> Sub-codes 0, 2, 8: 0/0 Sub-code 1: 80000/80000 Feed roller (Lower drawer) 1300-0,1,2,8 1301 <Default values of code 1300 (e-STUDIO350/450)> Sub-codes 0, 2, 8: 0/0 Sub-code 1: 80000/80000 1302-0, 1, 2, 8 1303 <Default values of code 1302 (e-STUDIO350/450)> Sub-codes 0, 2, 8: 0/0 Sub-code 1: 160000/160000 Separation roller (Upper drawer) 1306-0,1,2,8 1307 <Default values of code 1306 (e-STUDIO350/450)> Sub-codes 0, 2, 8: 0/0 Sub-code 1: 80000/80000 Separation roller (Lower drawer) 1308-0,1,2,8 1309 <Default values of code 1308 (e-STUDIO350/450)> Sub-codes 0, 2, 8: 0/0 Sub-code 1: 80000/80000 Separation roller (LCF) 1310-0,1,2,8 1311 <Default values of code 1310 (e-STUDIO350/450)> Sub-codes 0, 2, 8: 0/0 Sub-code 1: 160000/160000 Separation roller (PFP upper drawer) 1312-0,1,2,8 1313 <Default values of code 1312 (e-STUDIO350/450)> Sub-codes 0, 2, 8: 0/0 Sub-code 1: 80000/80000 Separation roller (PFP lower drawer) 1314-0,1,2,8 1315 <Default values of code 1314 (e-STUDIO350/450)> Sub-codes 0, 2, 8: 0/0 Sub-code 1: 80000/80000 Separation roller (Bypass unit) 1316-0,1,2,8 1317 <Default values of code 1316 (e-STUDIO350/450)> Sub-codes 0, 2, 8: 0/0 Sub-code 1: 80000/80000 Feed roller (PFP upper drawer) 1320-0,1,2,8 1321 <Default values of code 1320 (e-STUDIO350/450)> Sub-codes 0, 2, 8: 0/0 Sub-code 1: 80000/80000 Feed roller (PFP lower drawer) 1322-0,1,2,8 1323 <Default values of code 1322 (e-STUDIO350/450)> Sub-codes 0, 2, 8: 0/0 Sub-code 1: 80000/80000 Items Feed roller (LCF) e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 140 05/12 Remarks November 2003 © TOSHIBA TEC PM management setting <Procedure 4> *Indicated in 8 digits Date of previous replacement <Procedure 2> Feed roller (Bypass unit) 1324-0,1,2,8 1325 <Default values of code 1324 (e-STUDIO350/450)> Sub-codes 0, 2, 8: 0/0 Sub-code 1: 80000/80000 Pickup roller (PFP upper drawer) 1328-0,1,2,8 1329 <Default values of code 1328 (e-STUDIO350/450)> Sub-codes 0, 2, 8: 0/0 Sub-code 1: 80000/80000 Pickup roller (PFP lower drawer) 1330-0,1,2,8 1331 <Default values of code 1330 (e-STUDIO350/450)> Sub-codes 0, 2, 8: 0/0 Sub-code 1: 80000/80000 1332-0, 1, 2, 8 1333 <Default values of code 1332 (e-STUDIO350/450)> Sub-codes 0, 2, 8: 0/0 Sub-code 1: 80000/80000 Items Pickup roller (Bypass unit) November 2003 © TOSHIBA TEC Remarks e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 141 05/12 2 <<Procedure to copy the total counter value (08-257)>> (1) Turn ON the power while [0] and [8] are pressed simultaneously. (2) Key in the code “257” and press the [START] button (the following is displayed). Note: Before performing the following operations, note the current counter values. (3) Key in the value “1” or “2” and press the [START] button. The value entered is displayed on the left of the “%”, and the [ENTER] button is displayed. Note: The value can be erased by pressing the [CLEAR] button to change as long as the [START] button is not pressed. (The value on the left of the “%” is reset to “0” by pressing the [CLEAR] button.) • Key in “1” to copy the value of the total counter (LGC board) (A) onto the value of the backup counter (SYS board) (B). (A) e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 142 05/12 (B) November 2003 © TOSHIBA TEC • Key in “2” to copy the value of the backup counter (SYS board) (B) onto the value of the total counter (LGC board) (A). (A) (B) 2 (4) Press the [ENTER] button to complete overwriting of the counter value. Note: The screen returns to the code entry screen without copying (overwriting) the value when the [CANCEL] button is pressed. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 143 05/12 2.2.8 Setting mode (08) (e-STUDIO352/452) The items in the setting code list can be set or changed in this setting mode (08). Procedure 1 [CANCEL] [0][8] [POWER] [Digital key] (Code) [START] [Digital key] *[FUNCTION CLEAR] Sets or changes value [ENTER] [POWER] OFF/ON or (Exit) [INTERRUPT] (Stores value in RAM) [CLEAR] (Corrects value) * Press [FUNCTION CLEAR] to enter minus (-). Procedure 2 [0][8] [POWER] [Digital key] (Code) [ENTER] or [INTERRUPT] Adjustment value cannot be changed [START] [POWER]OFF/ON (Exit) Procedure 3 [0][8] [POWER] [Digital key] (Code) [START] [CANCEL] or [CLEAR] [ENTER] or (Automatic setting) [INTERRUPT] (Stores value in RAM) [POWER] OFF/ON (Exit) Procedure 4 [CANCEL] [START] [0][8] [POWER] [Digital key] (Code) [START] [Digital key] (Sub-code) [START] [CLEAR] (Corrects value) * [ENTER] or [Digital key] * [FUNCTION CLEAR] [INTERRUPT] (Stores value Sets or in RAM) changes value [CLEAR] (Corrects value) [POWER] OFF/ON (Exit) Press [FUNCTION CLEAR] to enter minus (-). e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 144 05/12 November 2003 © TOSHIBA TEC Procedure 5 [CANCEL] [0][8] [POWER] [Digital key] (Code) [Digital key] *[HELP] Sets or changes value [START] [ENTER] [POWER] OFF/ON or (Exit) [INTERRUPT] (Stores value in RAM) [CLEAR] (Corrects value) * 2 Press [HELP] to enter "-". Procedure 7 [CANCEL] [0][8] [POWER] [Digital key] (Code) [START] [Digital key] (Setting) [ENTER] (HDD formatting) or [INTERRUPT] (Stores value in RAM) [POWER] OFF/ON (Exit) [CLEAR] (Corrects value) Procedure 9 [CANCEL] [0][8] [POWER] [Digital key] (Code) [START] [ENTER] [POWER] OFF/ON or (Exit) [INTERRUPT] (Stores value in RAM) [CLEAR] (Corrects value) [Select icon] Procedure 10 [CANCEL] [0][8] [POWER] [Digital key] (Code) [START] [Digital key] (1st setting) [START] [CLEAR] (Corrects value) [POWER] [ENTER] or OFF/ON [INTERRUPT] (Exit) (Stores value in RAM) [CLEAR] (Corrects value) [Digital key] (2nd setting) Procedure 11 and 12 [CANCEL] [0][8] [POWER] [Digital key] (Code) [Digital key] or [ENTER] [START] [Software keyboard] *2(Stores value in RAM) *1 [MONITOR/PAUSE] Sets or changes value [CLEAR] (Corrects value) [POWER] OFF/ON (Exit) *1 Press [MONITOR/PAUSE] to enter "-", when entering telephone number. *2 The data are stored in SYS-RAM in procedure 11 and stored in NIC-RAM in procedure 12. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 145 05/12 Procedure 14 [CANCEL] [0][8] [POWER] [Digital key] (Code) [START] [Digital key] (Sub-code) [START] [CLEAR] (Corrects value) [ENTER] or [INTERRUPT] [POWER] OFF/ON (Exit) Adjustment value cannot be changed Notes: 1. The digit after the hyphen in “Code” of the following table is a sub code. 2. e-STUDIO352/452: In "RAM", the NVRAM of the board in which the data of each code is stored is indicated. "M" stands for the LGC board, "SYS", "NIC" and "UTY" stands for the SYS board. Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM tion able value> Date and time setting ALL <13 digits> Code Classification 200 General 201 General Destination selection ALL 202 User interface Counter installed externally ALL 203 General Line adjustment mode ALL 0 <0-1> M 204 User interface Auto-clear timer setting ALL 3 <0-10> SYS e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 146 05/12 EUR: 0 UC: 1 JPN: 2 <0-2> 0 <0-3> M M Contents Procedur e Year/month/date/day/ hour/minute/second Example: 03 07 0 13 13 27 48 “Day” - “0” is for “Sunday”. Proceeds Monday through Saturday from “1” to “6”. 0: EUR 1: UC 2: JPN 5 0: 1: 2: 3: 0: 1 No external counter Coin controller Copy key card Key copy counter For factory shipment 1: For line * Field: “0” must be selected Timer to return the equipment to the default settings when the [START] button is not pressed after the function and the mode are set 0: Not cleared 1 to 10: Set number x 15 sec. 1 1 1 November 2003 © TOSHIBA TEC Code 205 Classification User interface Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM tion able value> Auto power save mode ALL 11 SYS timer setting <0, 6-15> 206 User interface Auto Shut Off Mode timer setting (Auto Shut Off Mode / Sleep Mode) ALL Refer to content <0-20> SYS 207 User interface Highlighting display on LCD ALL 0 <0-1> SYS 209 User interface Default setting of filing format when E-mailing ALL 1 <0-4> SYS 210 Paper feeding Paper size (A6-R) feeding/width wise direction PRT M 213 User interface User interface Display of [REVERSE ORDER] button Default setting of filing format when storing files ALL 148/105 <148432/105297> 0 <0-1> 0 <0-4> 219 November 2003 © TOSHIBA TEC SCN SYS SYS Contents Timer to automatically switch to the Auto power save mode when the equipment has not been used 0: Invalid 6: 3min. 7: 4min. 8: 5min. 9: 7min. 10: 10min. 11: 15min. 12: 20min. 13: 30min. 14: 45min. 15: 60min. Timer to turn OFF the power or to enter the Sleep Mode automatically when the equipment has not been used 0: 3min. 1: 5min. 2: 10min. 3: 15min. 4: 20min. 5: 25min. 6: 30min. 7: 40min. 8: 50min. 9: 60min. 10: 70min.11: 80min. 12: 90min. 13: 100min. 14: 110min. 15: 120min. 16: 150min. 17:180min. 18: 210min. 19:240min. 20: Not used <Default value> e-STUDIO352 JPN: 0 UC, EUR: 9 Others: 9 e-STUDIO452 JPN: 0 UC, EUR: 12 Others: 12 0: Black letter on white background 1: White letter on black background 0: TIFF (Multi) 1: PDF (Multi) 2: Not used 3: TIFF (Single) 4: PDF (Single) Procedur e 1 2 1 1 1 10 0: Not displayed 1: Displayed 0: TIFF (Multi) 1: PDF (Multi) 2: Not used 3: TIFF (Single) 4: PDF (Single) 1 1 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 147 05/11 Code Classification Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM tion able value> Language displayed at ALL EUR: 0 SYS power-ON UC: 0 JPN: 5 <0-6> 1 M Press the button on the LCD to select the size. 9 M Press the button on the LCD to select the size. 9 M Press the button on the LCD to select the size. 9 User interface 221 User interface Language selection in UI data at Web power ON ALL EUR: 0 UC: 0 JPN: 5 <0-6> SYS 224 Paper feeding Paper feeding Paper size for bypass feed PPC UNDEF SYS Paper size for upper drawer ALL M 226 Paper feeding Paper size for lower drawer ALL 227 Paper feeding Paper size for PFP upper drawer ALL 228 Paper feeding Paper size for PFP lower drawer ALL 229 Paper feeding Paper size (A3) feeding/width wise direction ALL 230 Paper feeding Paper size (A4-R) feeding/width wise direction ALL 231 Paper feeding Paper size (A5-R) feeding/width wise direction ALL 232 Paper feeding Paper size (B4) feeding/width wise direction ALL 233 Paper feeding Paper size (B5-R) feeding/width wise direction ALL 234 Paper feeding Paper size (LT-R) feeding/width wise direction ALL EUR: A4 UC: LT JPN: A4 EUR: A3 UC: LD JPN: A3 EUR: A4-R UC: LT-R JPN: A4-R EUR: A4 UC: LG JPN: B4 420/297 <182432/140297> 297/210 <182432/140297> 210/148 <182432/140297> 364/257 <182432/140297> 257/182 <182432/140297> 279/216 <182432/140297> e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 148 05/11 Procedur e 0: Language 1 1: Language 2 2: Language 3 3: Language 4 4: Language 5 5: Language 6 6: Language 7 0: Language 1 1: Language 2 2: Language 3 3: Language 4 4: Language 5 5: Language 6 6: Language 7 Press the button on the LCD to select the size. Press the button on the LCD to select the size. 220 225 Contents 1 9 9 M 10 M 10 M 10 M 10 M 10 M 10 November 2003 © TOSHIBA TEC Code Classification 235 Paper feeding 236 Paper feeding 237 Paper feeding 238 Paper feeding 239 Paper feeding 240 Paper feeding 241 Paper feeding 242 Paper feeding 243 Paper feeding 244 Paper feeding 245 Paper feeding 247 Paper feeding 248 Paper feeding Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM able tion value> ALL 432/279 M Paper size (LD) <182feeding/width wise direc432/140tion 297> M ALL 356/216 Paper size (LG) <182feeding/width wise direc432/140tion 297> Paper size (ST-R) ALL 216/140 M feeding/width wise direc<182tion 432/140297> Paper size (COMPUTER) M ALL 356/257 <182feeding/width wise direc432/140tion 297> Paper size (FOLIO) ALL 330/210 M feeding/width wise direc<182tion 432/140297> ALL 330/216 M Paper size (13”LG) <182feeding/width wise direc432/140tion 297> M ALL 216/216 Paper size (8.5”X8.5”) feeding/width wise direc<182432/140tion 297> ALL 432/279 SYS Paper size (Non-standard) <148feeding/width wise direc432/105tion 297> ALL 148/100 SYS Memory 1 <148Paper size (bypass feed432/100ing/non-standard type) 297> feeding/width wise direction Paper size (8K) ALL 390/270 M feeding/width wise direc<182tion 432/140297> Paper size (16K-R) ALL 270/195 M feeding/width wise direc<182tion 432/140297> ALL 148/100 SYS Memory 2 <148Paper size (bypass feed432/100ing/non-standard type) 297> feeding/width wise direction ALL 148/100 SYS Memory 3 Paper size (bypass feed<148ing/non-standard type) 432/100feeding/width wise direc297> tion November 2003 © TOSHIBA TEC Contents Procedur e 10 10 10 10 10 10 10 10 Registers the paper size of bypass feed (non-standard type) into [MEMORY 1]. 10 10 10 Registers the paper size of bypass feed (non-standard type) into [MEMORY 2]. 10 Registers the paper size of bypass feed (non-standard type) into [MEMORY 3]. 10 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 149 05/11 2 Code Classification Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM able tion value> SYS ALL 148/100 Memory 4 <148Paper size (bypass feed432/100ing/non-standard type) 297> feeding/width wise direction Service technician teleALL 0 SYS phone number <32 digits> 249 Paper feeding 250 Maintenance 251 Maintenance Setting value of PM counter ALL Refer to content <8 digits> M 252 Maintenance Current value of PM counter Display/0 clearing ALL 0 <8 digits> M 253 Maintenance Paper feeding Error history display ALL - SYS LT!A4/LD!A3 PRT 0 <0-1> SYS 255 Paper feeding PFP/LCF installation ALL 0 <0-4> M 256 Paper feeding Paper size setting /LCF ALL M 257 Counter Counter copy ALL EUR: A4 UC: LT JPN: A4 <1-2> 254 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 150 05/11 - Contents Procedur e Registers the paper size of bypass feed (non-standard type) into [MEMORY 4]. 10 A telephone number can be entered up to 32 digits. Use the [MONITOR/ PAUSE] button to enter a hyphen(-). <Default> e-STUDIO352 UC, EUR: 120000 JPN: 0 e-STUDIO452 UC, EUR: 150000 JPN: 0 Counts up when the registration sensor is ON. Displays the latest 20 errors data Sets whether the data is printed on the different but similar size paper or not when the paper of corresponding size is not available. 0: Valid (The data is printed on A4/A3 when LT/LD is selected or vice versa.) 1: Invalid (The message to use the selected paper size is displayed.) 0: Automatic 1: PFP single-drawer type installed 2: PFP dual-drawer type installed 3: LCF installed 4: Not installed Press the icon on the LCD to select the size. 11 1: Electrical counter -> Backup counter 2: Backup counter -> Electrical counter (P. 2-142) - 1 1 2 1 1 9 November 2003 © TOSHIBA TEC Code 258 Classification Maintenance Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM able tion value> FSMS acceptance ALL 1 SYS <0-2> SYS 2 to 30 M bytes 1 SYS Sets the file retention level when editing the files in the Electronic Filing (at CutDoc/SaveDoc command execution). 0: Not full retained 1: Fully retained Retains the source file until CutDoc/SaveDoc command is completed. * The file is not deleted even if the HDD has become full during the execution of command when "1" is set. 1 Storage period at trail and private PRT 14 <0-30> SYS 260 Network Web data retention period SCN 10 <3 digits> SYS 263 User interface Administrator's password (Maximum 10 digits) ALL 123456 <10 digits> - 264 Network File retention period SCN SYS 265 Network SCN 266 Network 267 Electronic filing Maximum data capacity at E-mailing Maximum data capacity at Internet FAX Full guarantee of documents in Electronic Filing when HDD is full 30 <0-999> 30 <2-30> 30 <2-30> 0 <0-1> November 2003 © TOSHIBA TEC 1 SYS Network ALL Procedur e Sets whether the FSMS connection is accepted or not. 0: Prohibited 1: Accepted (serial connection only) 2: Accepted (both serial and USB connections) 0: No limits 1 to 30: 1 to 30 days 31: 1hour 32: 2hours 33: 4hours 34: 8hours 35: 12hours When a certain period of time has passed without operation after accessing TopAccess, the data being registered is automatically reset. This period is set at this code. (Unit: Minute) The password can be entered in alphabets and figures (A-Z, a-z and 0-9) within 10 digits. 0: No limits 1 to 999: 1 to 999 days 2 to 30 M bytes 259 ALL Contents 2 1 1 11 1 1 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 151 05/11 Code Classification 270 Electronic filing 271 General Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM tion able value> Default setting of user box ALL 0 SYS retention period <0-999> Warning notification of the File Share and e-Filling partitions are filled ALL 90 <0-100> SYS 272 Scanning Notification setting of Email saving time limit ALL 3 <0-99> SYS 273 Scanning Default setting of partial size when transmitting Email ALL 0 <0-6> SYS 274 FAX Default setting of page by page when transmitting Internet FAX ALL 0 <0-4> SYS 276 User interface Default setting of density adjustment SCN 0 <0-11> SYS 281 User interface Default setting of resolution SCN 1 <0-4> SYS e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 152 05/11 Contents Sets the data retention period when creating a user box. 0: Not deleted 1 to 999: Retention period (Unit: Day) Sets the percentage of HDD partition filled when warning notification is sent. 0 to 100: 0 to 100% * Related code 08-288 Sets the days left the notification of E-mail saving time limit appears 0 to 99: 0 to 99 days Sets the default value for the partial size of Email to be transmitted when creating a template. 0: Not divided 1: 64 2: 128 3: 256 4: 512 5: 1024 6: 2048 (Unit: KB) Sets the default value for the page by page of Internet FAX to be transmitted when creating a template. 0: Not divided 1: 256 2: 512 3: 1024 4: 2048 (Unit: KB) 0: Automatic density 1: Step -5 2: Step -4 3: Step -3 4: Step -2 5: Step -1 6: Step 0 (center) 7: Step +1 8: Step +2 9: Step +3 10: Step +4 11: Step +5 (1 to 11: Manual density) 0: 150 dpi 1: 200 dpi 2: 300 dpi3: 400dpi 4: 600 dpi Procedur e 1 1 1 1 1 1 1 November 2003 © TOSHIBA TEC 283 User interface Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM able tion value> Default setting of original SCN 0 SYS mode <0-3> 284 User interface Default setting of scanning mode SCN 0 <0-2> SYS 285 User interface Default setting of rotation mode SCN 0 <0-3> SYS 286 User interface Default setting of original paper size SCN 0 <0-22> SYS 288 General Searching interval of deleting expired files and checking capacity of HDD partitions ALL 12 <1-24> SYS 290 Network Raw printing job (Duplex) PRT SYS 291 Network Raw printing job (Paper size) PRT 1 <0-1> EUR: 6 UC: 2 JPN: 6 <0 -13> 292 Network Raw printing job (Paper type) PRT 0 <0-5> SYS 293 Network PRT Network 0 <0-1> 1 <0-1> SYS 294 Raw printing job (Paper direction) Raw printing job (Staple) Code Classification November 2003 © TOSHIBA TEC PRT SYS SYS Contents 0: Text 1: Text/Photo 2: Photo 3: Gray scale 0: Single 1: Book 2: Tablet 0: 0 degree 1: 90 degrees 2: 180 degrees 3: 270 degrees 0: Automatic 1: A3 2: A4 3: LD 4: LT 5: A4-R 6: A5-R 7: LT-R 8: LG 9: B4 10: B5 11: ST-R 12: COMP 13: B5-R 14: FOLIO 15: 13"LG 16: 8.5"x 8.5" 18: A6-R 19: Size mixed20: 8K 21: 16K 22: 16K-R Sets the search interval of deleting expired files and checking capacity of HDD partitions. (Unit: Hour) * Related code 08-271 0: Valid 1: Invalid 0: LD 1: LG 2: LT 3: COMP 4: ST 5: A3 6: A4 7: A5 8: A6 9: B4 10: B5 11: FOLIO 12: 13 "LG 13: 8.5" x 8.5" 0: Plain paper 1: Thick paper 1 2: Thick paper 2 3: Thick paper 3 4: OHP film 5: Tab paper 0: Portrait 1: Landscape 0: Valid 1: Invalid Procedur e 1 1 1 1 1 1 1 1 1 1 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 153 05/11 2 Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM tion able value> Raw printing job (receiving PRT 0 SYS tray) <0-5> Code Classification 295 Network 296 Network Raw printing job (Number of form lines) PRT 1200 <50012800> SYS 297 Network Raw printing job (PCL font pitch) PRT 1000 <449999> SYS 298 Network Raw printing job (PCL font size) PRT 1200 <40099975> SYS 299 Network PRT User interface User interface 0 <0-79> 0 <0-2> EUR: 2 UC: 0 JPN: 0 <0, 2, 4> SYS 300 Raw printing job (PCL font number) Maximum number of copy volume (MAX9) Original counter display 302 PPC PPC e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 154 05/11 SYS SYS Contents 0: Inner tray 1: Finisher tray 1 2: Finisher tray 2 3: Not used 4: Job Separator upper tray 5: Job Separator lower tray* The settings 4 and 5 are effective only when the Job Separator (MJ-5004) is installed. Sets the number of form lines from 5 to 128. (A hundredfold of the number of form lines is defined as the setting value.) Sets the font pitch from 0.44 to 99.99. (A hundredfold of the font pitch is defined as the setting value.) Sets the font size from 4 to 999.75. (A hundredfold of the font size is defined as the setting value.) Sets the PCL font number. 0: 999 1: 99 2: 9 Sets whether the original counter is displayed or not. 0: Not displayed 2: Displayed 4: Displayed (Doublesized original is counted as 2.) Procedur e 1 1 1 1 1 1 1 November 2003 © TOSHIBA TEC Code 305-0 305-1 305-2 305-3 305-4 305-5 305-6 305-7 305-8 305-9 305-10 305-11 305-12 305-13 305-14 305-15 305-16 306-0 306-1 306-2 306-3 306-4 306-5 306-6 306-7 306-8 306-9 306-10 306-11 306-12 306-13 306-14 306-15 306-16 Classification Counter Counter Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM able tion value> Number of A3 PPC 0 SYS output pages A4 <8 digits> in copier func- A5 tion A6 B4 B5 FOLIO LD LG LT ST COMP 13”LG 8.5” x 8.5” 16K 8K Others Number of A3 PRT 0 SYS output pages A4 <8 digits> in Printer A5 Function A6 B4 B5 FOLIO LD LG LT ST COMP 13”LG 8.5” x 8.5” 16K 8K Others November 2003 © TOSHIBA TEC Contents Procedur e Counts the output pages in the copier function for each paper size according to the setting for the count setting of large-sized paper (08-352) and the definition setting of largesized paper (08353). 4 Counts the output pages in the printer function for each paper size according to the setting for the count setting of large-sized paper (08-352) and the definition setting of largesized paper (08353). 4 2 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 155 05/11 Code 307-0 307-1 307-2 307-3 307-4 307-5 307-6 307-7 307-8 307-9 307-10 307-11 307-12 307-13 307-14 307-15 307-16 308-0 308-1 308-2 308-3 308-4 308-5 308-6 308-7 308-8 308-9 308-10 308-11 308-12 308-13 308-14 308-15 308-16 Classification Counter Counter Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM able tion value> Number of A3 PRT 0 SYS output pages A4 <8 digits> at List Print A5 Mode A6 B4 B5 FOLIO LD LG LT ST COMP 13”LG 8.5” x 8.5” 16K 8K Others Number of A3 FAX 0 SYS output pages A4 <8 digits> in FAX Func- A5 tion A6 B4 B5 FOLIO LD LG LT ST COMP 13”LG 8.5” x 8.5” 16K 8K Others e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 156 05/11 Contents Procedur e Counts the output pages at the List Print Mode for each paper size according to the setting for the count setting of large-sized paper (08-352) and the definition setting of largesized paper (08353). 4 Counts the output pages in the FAX Function for each paper size according to the setting for the count setting of large-sized paper (08352) and the definition setting of largesized paper (08-353). 4 November 2003 © TOSHIBA TEC Code 312-0 312-1 312-2 312-3 312-4 312-5 312-6 312-7 312-8 312-9 312-10 312-11 312-12 312-13 312-14 312-15 312-16 313-0 313-1 313-2 313-3 313-4 313-5 313-6 313-7 313-8 313-9 313-10 313-11 313-12 313-13 313-14 313-15 313-16 Classification Counter Counter Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM tion able value> A3 PPC 0 SYS Number of <8 digits> scanning A4 pages in A5 Copier FuncA6 tion B4 B5 FOLIO LD LG LT ST COMP 13”LG 8.5” x 8.5” 16K 8K Others Number of A3 SCN 0 SYS <8 digits> scanning A4 pages in A5 Scanning A6 Function B4 B5 FOLIO LD LG LT ST COMP 13”LG 8.5” x 8.5” 16K 8K Others November 2003 © TOSHIBA TEC Contents Procedur e Counts the scanning pages in the Copier Function for each paper size according to the setting for the count setting of largesized paper (08-352) and the definition setting of largesized paper (08353). 4 Counts the scanning pages in the Scanning Function for each paper size according to the setting for the count setting of large-sized paper (08-352) and the definition setting of largesized paper (08353). 4 2 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 157 05/11 Code 314-0 314-1 314-2 314-3 314-4 314-5 314-6 314-7 314-8 314-9 314-10 314-11 314-12 314-13 314-14 314-15 314-16 315-0 315-1 315-2 315-3 315-4 315-5 315-6 315-7 315-8 315-9 315-10 315-11 315-12 315-13 315-14 315-15 315-16 Classification Counter Counter Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM able tion value> Number of A3 FAX 0 SYS scanning <8 digits> A4 pages in FAX A5 Function A6 B4 B5 FOLIO LD LG LT ST COMP 13”LG 8.5” x 8.5” 16K 8K Others Number of A3 FAX 0 SYS transmitted <8 digits> A4 pages in FAX A5 Function A6 B4 B5 FOLIO LD LG LT ST COMP 13”LG 8.5” x 8.5” 16K 8K Others e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 158 05/11 Contents Procedur e Counts the scanning pages in the FAX Function for each paper size according to the setting for the count setting of large-sized paper (08352) and the definition setting of largesized paper (08-353). 4 Counts the transmitted pages in the FAX Function for each paper size according to the setting for the count setting of large-sized paper (08352) and the definition setting of largesized paper (08-353). 4 November 2003 © TOSHIBA TEC Code Classification 316-0 316-1 316-2 316-3 316-4 316-5 316-6 316-7 316-8 316-9 316-10 316-11 316-12 316-13 316-14 316-15 316-16 320-0 Counter Counter 320-1 Counter 320-2 Counter 321-0 Counter 321-1 Counter 321-2 Counter Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM tion able value> Number of A3 FAX 0 SYS received <8 digits> A4 pages in FAX A5 Function A6 B4 B5 FOLIO LD LG LT ST COMP 13”LG 8.5” x 8.5” 16K 8K Others Large PPC 0 SYS Display of <8 digits> number of output pages Small PPC 0 SYS in Copier <8 digits> Function Total PPC 0 SYS <8 digits> Display of number of output pages in Printer Function November 2003 © TOSHIBA TEC Large PRT Small PRT Total PRT 0 <8 digits> 0 <8 digits> 0 <8 digits> SYS SYS SYS Contents Procedur e Counts the received pages in the FAX Function for each paper size according to the setting for the count setting of large-sized paper (08352) and the definition setting of largesized paper (08-353). 4 Counts the number of output pages in the Copier Function according to its size (large/small). Large: Number of output pages of large-sized paper defined at 08353 Small: Number of output pages other than set as large-sized paper Total: Total number output pages of all paper sizes. Counts the number of output pages in the Printer Function according to its size (large/small). Large: Number of output pages of large-sized paper defined at 08353 Small: Number of output pages other than set as large-sized paper Total: Total number output pages of all paper sizes. 14 2 14 14 14 14 14 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 159 05/11 Code Classification 322-0 Counter 322-1 Counter 322-2 Counter 323-0 Counter 323-1 Counter 323-2 Counter 327-0 Counter 327-1 Counter 327-2 Counter Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM able tion value> Large PRT 0 SYS Display of <8 digits> number of output pages Small PRT 0 SYS at List Print <8 digits> Mode Total PRT 0 SYS <8 digits> Display of number of output pages in FAX Function Display of number of scanning pages in Copier Function Large FAX Small FAX Total FAX Large PPC Small PPC Total PPC e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 160 05/11 0 <8 digits> 0 <8 digits> 0 <8 digits> 0 <8 digits> 0 <8 digits> 0 <8 digits> SYS SYS SYS SYS SYS SYS Contents Counts the number of output pages at the List Print Mode Function according to its size (large/small). Large: Number of output pages of large-sized paper defined at 08353 Small: Number of output pages other than set as large-sized paper Total: Total number output pages of all paper sizes. Counts the number of output pages in the FAX Function according to its size (large/small). Large: Number of output pages of large-sized paper defined at 08353 Small: Number of output pages other than set as large-sized paper Total: Total number output pages of all paper sizes. Counts the number of scanning pages in the Copier Function according to its size (large/small). Large: Number of output pages of large-sized paper defined at 08353 Small: Number of output pages other than set as large-sized paper Total: Total number output pages of all paper sizes. Procedur e 14 14 14 14 14 14 14 14 14 November 2003 © TOSHIBA TEC Code Classification 328-0 Counter 328-1 Counter 328-2 Counter 329-0 Counter 329-1 Counter 329-2 Counter 330-0 Counter 330-1 Counter 330-2 Counter Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM tion able value> Large FAX 0 SYS Display of <8 digits> number of scanning Small FAX 0 SYS pages in FAX <8 digits> Function Total FAX 0 SYS <8 digits> Display of number of scanning pages in Scanning Function Display of number of transmitted pages in FAX Function November 2003 © TOSHIBA TEC Large SCN Small SCN Total SCN Large FAX Small FAX Total FAX 0 <8 digits> 0 <8 digits> 0 <8 digits> 0 <8 digits> 0 <8 digits> 0 <8 digits> SYS SYS SYS SYS SYS SYS Contents Counts the number of scanning pages in the FAX Function according to its size (large/small). Large: Number of output pages of large-sized paper defined at 08353 Small: Number of output pages other than set as large-sized paper Total: Total number output pages of all paper sizes. Counts the number of scanning pages in the Scanning Function according to its size (large/small). Large: Number of output pages of large-sized paper defined at 08353 Small: Number of output pages other than set as large-sized paper Total: Total number output pages of all paper sizes. Counts the number of transmitted pages in the FAX Function according to its size (large/small). Large: Number of output pages of large-sized paper defined at 08353 Small: Number of output pages other than set as large-sized paper Total: Total number output pages of all paper sizes. Procedur e 14 14 2 14 14 14 14 14 14 14 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 161 05/11 Code Classification Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM tion able value> Default setting of screen ALL 0 SYS <0-3> 331 User interface 332-0 Counter 332-1 Counter 332-2 Counter 335-0 Counter 335-1 Counter 335-2 Counter 342 User interface Displaying number of original pages placed on original glass PPC 344 Counter ALL 346 Counter 347 Counter Count setting of tab paper (PM) Count setting of largesized paper (PM) Definition setting of largesized paper (PM) 348 Counter 349 Counter 352 Counter Display of number of received pages in FAX Function Display of total number of pages Large FAX Small FAX Total FAX Large ALL Small ALL Total ALL Count setting of thick paper (PM) Count setting of OHP film (PM) Count setting of largesized paper (Fee charging system counter) ALL ALL ALL ALL ALL e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 162 05/11 0 <8 digits> 0 <8 digits> 0 <8 digits> 0 <8 digits> 0 <8 digits> 0 <8 digits> 0 <0-1> 1 <0-1> 1 <0-1> 1 <0-1> 1 <0-1> 1 <0-1> JPN: 0 OTHER: 1 <0-2> SYS SYS SYS SYS SYS Contents Sets the screen to be displayed after the auto-clear time has passed or it has recovered from the energy saving mode or sleep mode. 0: Copier 1: Fax 2: Scan 3: Box Counts the number of received pages in the FAX Function according to its size (large/small). Large: Number of output pages of large-sized paper defined at 08353 Small: Number of output pages other than set as large-sized paper Total: Total number output pages of all paper sizes. Displays the total number of pages in the Copier/Printer/Scanning/FAX Functions. SYS SYS M M M M M M Procedur e 1 14 14 14 14 14 14 This setting is whether the number of pages of originals placed on the original glass is displayed or not. 0: Not displayed 1: Displayed 0: Counted as 1 1: Counted as 2 0: Counted as 1 1: Counted as 2 0: A3/LD 1: A3/LD/B4/LG/ FOLIO/COMP 0: Counted as 1 1: Counted as 2 0: Counted as 1 1: Counted as 2 0: Counted as 1 1: Counted as 2 2: Counted as 1 (Mechanical counter is double counter) 1 1 1 1 1 1 1 November 2003 © TOSHIBA TEC Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM tion able value> ALL 0 M Definition setting of large<0-1> sized paper (Fee charging system counter) Counter for upper drawer ALL 0 M feeding <8 digits> Code Classification 353 Counter 356 Counter 357 Counter Counter for lower drawer feeding ALL 0 <8 digits> M 358 Counter Counter for bypass feeding ALL 0 <8 digits> M 359 Counter Counter for LCF feeding ALL M 360 Counter Counter for PFP upper drawer feeding ALL 0 <8 digits> 0 <8 digits> 370 Counter Counter for PFP lower drawer feeding ALL 0 <8 digits> M 372 Counter Counter for ADU ALL 0 <8 digits> M 374 Counter Counter for RADF ALL SYS 381 Counter Setting for counter installed externally ALL 0 <8 digits> 1 <0-7> 390 Counter PPC Counter 392 Counter 393 Counter 398 Laser 0 <8 digits> 0 <8 digits> 0 <8 digits> 0 <8 digits> 0 <8 digits> SYS 391 Number of errors in HDD (Copier) Number of errors in HDD (FAX) Number of errors in HDD (Scanning) Number of errors in HDD (Printer) Number of polygonal motor rotational speed switching 399 Laser Accumulated time of polygonal motor at normal rotation November 2003 © TOSHIBA TEC FAX SCN PRT ALL ALL 0 <8 digits> M M SYS Contents 0: A3/LD 1: A3/LD/B4/LG/ FOLIO/COMP/8k Counts the number of sheets fed from upper drawer Counts the number of sheets fed from lower drawer Counts the number of sheets fed from bypass feed Counts the number of sheets fed from LCF Counts the number of sheets fed from PFP upper drawer Counts the number of sheets fed from PFP lower drawer Counts the number of output pages of duplex printing. Counts the number of originals fed from RADF Selects the job to count up for the external counter. 0: Not selected 1: Copier 2: FAX 3: Copier/FAX 4: Printer 5: Copier/Printer 6: Printer/FAX 7: Copier/Printer/FAX The number of error is reset at HDD formatting. Procedur e 1 2 2 2 2 2 2 2 2 1 2 2 SYS 2 SYS 2 M M Counts the number of time the polygonal motor has switched its rotational speed between normal rotation and standby rotation Accumulates the time the polygonal motor has rotated at normal rotation. 2 2 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 163 05/11 2 Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM able tion value> Fuser unit error status ALL 0 M counter <0-19> Code Classification 400 Fuser 409 Fuser Fuser roller temperature at a energy saver mode (Center thermistor) ALL 0 <0-13> M 410 Fuser Fuser roller temperature during printing (Center thermistor/Plain paper) ALL 12 <0-14> M 411 Fuser Fuser roller temperature on standby (Center thermistor) ALL 12 <0-12> M 412 Fuser Fuser roller temperature during printing (Center thermistor/Thick paper 3) ALL 12 <0-14> M 413 Fuser Fuser roller temperature during printing (Center thermistor/Thick paper 1) ALL 12 <0-14> M 414 Developer Toner density correctionsetting ALL 0 <0-8> M e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 164 05/11 Contents 0: No error 1: C411(Once) 2: C410(consecutively occurred) 3: 4: 5: C440 6: C450 7: C440 8: C450 9: C440 10: C470 11: C470 12: C480 13: C480 14: C470 15: C480 16: C490 17: C470 18: C480 19: C490 0: OFF 1: 40°C 2: 50°C 3: 60°C 4: 70°C 5: 80°C 6: 90°C 7: 100°C 8: 110°C 9: 120°C 10: 130°C 11: 140°C 12: 150°C 13: 160°C 0: 140°C 1: 145°C 2: 150°C 3: 155°C 4: 160°C 5: 165°C 6: 170°C 7: 175°C 8: 180°C 9: 185°C 10: 190°C 11: 195°C 12: 200°C 13: 205°C 14: 210°C 0: 140°C 1: 145°C 2: 150°C 3: 155°C 4: 160°C 5: 165°C 6: 170°C 7: 175°C 8: 180°C 9: 185°C 10: 190°C 11: 195°C 12: 200°C 1: 140°C 1: 145°C 3: 150°C 4: 155°C 5: 160°C 6: 165°C 7: 170°C 8: 175°C 9: 180°C 10: 185°C 11: 190°C 12: 195°C 13: 200°C 14: 210°C 0: 140°C 1: 145°C 2: 150°C 3: 155°C 4: 160°C 5: 165°C 6: 170°C 7: 175°C 8: 180°C 9: 185°C 10: 190°C 11: 195°C 12: 200°C 13: 210°C 0: Invalid 1: +3bit 2: +6bit 3: +9bit 4: +12bit 5: -3bit 6: -6bit 7: -9bit 8: -12bit Procedur e 1 1 1 1 1 1 1 November 2003 © TOSHIBA TEC Code Classification 417 Fuser Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM tion able value> Pre-running time for first ALL 0 M printing (Thick paper 3) <0-15> Black band pattern between sheets of paper ALL 0 <0-20> M Fuser Pre-running time at warming-up ALL JPN: 3 UC: 4 EUR: 4 <0-10> M 437 Fuser Fuser roller temperature during printing (Center thermistor /Thick paper 2) ALL 12 <0-14> M 438 Fuser Fuser roller temperature during printing (Center thermistor/OHP film) ALL 12 <0-14> M 439 Fuser Pre-running time for first printing (Thick paper 2) ALL 0 <0-15> M 419 Image Processing 420 November 2003 © TOSHIBA TEC Contents 0: Invalid 1: 1 sec. 2: 2 sec. 3: 3 sec. 4: 4 sec. 5: 5 sec. 6: 6 sec. 7: 7 sec. 8: 8 sec. 9: 9 sec. 10: 10 sec. 11: 12 sec. 12: 14 sec. 13: 16 sec. 14: 18 sec. 15: 20 sec. Sets whether or not a black band pattern is formed on the drum between two sheets of paper being transported. 0: Invalid 1 to 20: Black band width (Unit: mm) 0: Invalid 1: 1 sec. 2: 2 sec. 3: 3 sec. 4: 4 sec. 5: 5 sec. 6: 6 sec. 7: 7 sec. 8: 8 sec. 9: 9 sec. 10: 10 sec. 0: 140°C 1: 145°C 2: 150°C 3: 155°C 4: 160°C 5: 165°C 6: 170°C 7: 175°C 8: 180°C 9: 185°C 10: 190°C 11: 195°C 12: 200°C 13: 205°C 14: 210°C 0: 140°C 1: 145°C 2: 150°C 3: 155°C 4: 160°C 5: 165°C 6: 170°C 7: 175°C 8: 180°C 9: 185°C 10: 190°C 11: 195°C 12: 200°C 13: 205°C 14: 210°C 0: Invalid 1: 1 sec. 2: 2 sec. 3: 3 sec. 4: 4 sec. 5: 5 sec. 6: 6 sec. 7: 7 sec. 8: 8 sec. 9: 9 sec. 10: 10 sec. 11: 12 sec. 12: 14 sec. 13: 16 sec. 14: 18 sec. 15: 20 sec. Procedur e 1 2 1 1 1 1 1 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 165 05/11 Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM tion able value> ALL 0 M Pre-running time for first <0-15> printing (Plain paper) Code Classification 440 Fuser 441 Fuser Pre-running time for first printing (Thick paper 1) ALL 0 <0-15> M 449 Paper feeding Image processing Incorrect paper size jam detection switching Toner supply amount correction setting ALL 0 <0-1> 0 <0-2> M 455 ALL e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 166 05/11 M Contents 0: Invalid 1: 1 sec. 2: 2 sec. 3: 3 sec. 4: 4 sec. 5: 5 sec. 6: 6 sec. 7: 7 sec. 8: 8 sec. 9: 9 sec. 10: 10 sec. 11: 12 sec. 12: 14 sec. 13: 16 sec. 14: 18 sec. 15: 20 sec. 0: Invalid 1: 1 sec. 2: 2 sec. 3: 3 sec. 4: 4 sec. 5: 5 sec. 6: 6 sec. 7: 7 sec. 8: 8 sec. 9: 9 sec. 10: 10 sec. 11: 12 sec. 12: 14 sec. 13: 16 sec. 14: 18 sec. 15: 20 sec. 0: Enabled 1: Disabled Corrects the period of the toner motor rotation time during toner supply. 0: 100% 1: 90% 2: 80% Procedur e 1 1 1 1 November 2003 © TOSHIBA TEC Code Classification 462 RADF 463-0 463-1 Paper feeding Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM tion able value> ALL 0 M Setting for switchback <0-2> operation in mixed-size copying using RADF Feeding retry number setting (upper drawer) November 2003 © TOSHIBA TEC Plain paper Others ALL ALL 5 <0-5> 5 <0-5> M M Contents This setting is whether the original length is detected or not by transporting without scanning in reverse when A4-R/FOLIO paper or LT-R/LG paper is detected in a mixedsize copying. 0: Disabled AMS: A series - Judges as A4-R without transporting in reverse with no scanning. LT series - Judges whether it is LT-R or LG by its length without transporting in reverse with no scanning. APS: A series - Judges whether it is A4-R or FOLIO without transporting in reverse with no scanning. LT series - Judges whether it is LT-R or LG without transporting in reverse with no scanning. 1: Enable 1 AMS: A series - Judges whether it is A4-R or FOLIO by transporting without scanning in reverse to detect its length. LT series - Judges whether it is LT-R or LG by transporting without scanning in reverse to detect its length. APS: The same as that of APS in 0: Disabled. 2: Enable 2 AMS/APS: The same as that of AMS in 1: Enable 1. Sets the number of times of the feeding retry from the upper drawer. Procedur e 1 2 4 4 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 167 05/11 Code 464-0 Classification Paper feeding 464-1 465-0 Paper feeding 465-1 466-0 Paper feeding 466-1 467-0 Paper feeding 467-1 468-0 Paper feeding 468-1 469 Fan 471 Paper feeding 472 Fan 478 Laser 479 Laser 480 Paper feeding Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM tion able value> ALL 5 M Feeding retry Plain paper <0-5> number setting (lower Others ALL 5 M drawer) <0-5> Feeding retry Plain ALL 5 M number setpaper <0-5> ting (PFP Others ALL 5 M upper drawer) <0-5> Feeding retry Plain ALL 5 M paper <0-5> number setting (PFP Others ALL 5 M lower drawer) <0-5> Feeding retry Plain ALL 5 M number setpaper <0-5> ting (bypass Others ALL 5 M feed) <0-5> ALL 5 M Feeding retry Plain paper <0-5> number setting (LCF) Others ALL 5 M <0-5> Speed switching for subALL 0 M separation fan <0-1> ALL 148/100 Paper size (Post card) M <148feeding/width wise direc432/100tion 297> Speed switching for midALL 0 M dle fan <0-1> ALL 0 M Judged number of polygo<0-1> nal motor rotation error (Normal rotation) Judged number of polygonal motor rotation error (At acceleration/deceleration) ALL 0 <0-1> M Default setting of paper source PPC 0 <0-5> SYS e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 168 05/11 Contents Procedur e Sets the number of times of the feeding retry from the lower drawer. 4 Sets the number of times of the feeding retry from the PFP upper drawer. 4 Sets the number of times of the feeding retry from the PFP lower drawer. 4 Sets the number of times of the feeding retry from the bypass tray. 4 Sets the number of times of the feeding retry from the LCF. 4 0: High speed 1: Low speed * Post card is supported only for JPN model. 1 0: High speed 1: Low speed Displays the error [CA10] when the set number of rotation error has been detected. 0: 2 times 1: 12 times 0: Waiting time for polygonal motor rotation overshooting 0.6 sec. 1: Waiting time for polygonal motor rotation overshooting 2.2 sec. 0: A4/LT 1: LCF 2: Upper drawer 3: Lower drawer 4: PFP upper drawer 5: PFP lower drawer 4 4 4 4 4 10 1 1 1 1 November 2003 © TOSHIBA TEC Code 481 482 Classification Paper feeding Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM tion able value> Automatic change of paper PPC 1 SYS source <0-2> 483 Paper feeding Laser Feeding retry setting ALL Pre-running rotation of polygonal motor ALL 484 Laser Polygonal motor rotational status switching at the Auto Clear Mode ALL 0 <0-1> SYS 485 Laser Rotational status of polygonal motor on standby ALL 0 <0-1> SYS November 2003 © TOSHIBA TEC 0 <0-1> 0 <0-2> M SYS Contents Sets whether or not changing the drawer automatically to the other drawer with the paper of the same size when paper in the selected drawer has run out. 0: OFF 1: ON (Changes to the drawer with the same paper direction and size: ex. A4 to A4) 2: ON (Changes to the drawer with the same paper size. Paper with the different direction is acceptable as long as the size is the same: ex., A4 to A4R, LT-R to LT. “1” is applied when the staple/holepunch is specified.) 0: ON 1: OFF Sets whether or not switching the polygonal motor from the standby rotation to the normal rotation when the original is set on the RADF or the platen cover is opened. 0: Valid (when using RADF and the original is set manually) 1: Invalid 2: Valid (when using RADF only) Sets whether or not switching the polygonal motor from the normal rotation to the standby rotation at the Auto Clear Mode. 0: Valid 1: Invalid Sets the rotational status of polygonal motor on standby. 0: Rotated (The rotational speed is set at 08-490.)1: Stopped Procedur e 1 2 1 1 1 1 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 169 05/11 Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM able tion value> ALL 0 SYS Timing of auto-clearing of <0-2> polygonal motor pre-running rotation Code Classification 486 Laser 488 Laser Setting of polygonal motor type ALL 3 <2-3> M 489 Laser Polygonal motor rotation number on standby ALL 5 <0-5> M 490 Laser ALL Transfer 0 <0-1> 165 <0-255> M 491 Polygonal motor rotation in the energy saving mode Transfer charger bias correction (L) at duplexing 492 Transfer Transfer charger bias correction (H) at duplexing ALL 106 <0-255> M 493 Transfer Transfer charger bias correction (L) at duplexing ALL 128 <0-255> M 502 Image Error diffusion and dither setting at photo mode PPC 1 <0-1> SYS 503 User interface Image Default setting of density adjustment Custom Mode setting PPC 0 <0-1> 0 <0-3> SYS 508 ALL PPC e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 170 05/11 M SYS Contents Switches the polygonal motor to the standby rotation when a certain period of time has passed from the prerunning. At this code, the period to switch the status to the standby rotation is set. 0: 15 sec. 1: 30 sec. 2: 45 sec. * This setting is effective when “0” or “2” is set at 08-483. Set the type of polygonal motor. 2: 2 clock type 3: 3 clock type 0: 38090.55rpm 1: 35000rpm 2: 30000rpm 3: 25000rpm 4: 20000rpm 5: 10000rpm 0: Stopped 1: 10000rpm Corrects the transfer charger bias output value of the leading edge area of paper at duplexing. Corrects the transfer charger bias output value of the center area of paper at duplexing. Corrects the transfer charger bias output value of the trailing edge area of paper at duplexing. Sets the image reproduction method at photo mode. 0: Error diffusion 1: Dither 0: Automatic 1: Manual (Center) 0: Not used 1: Custom Mode 1 when Text/Photo is set as a base 2: Custom Mode 2 when Text is set as a base 3: Custom Mode 3 when Photo is set as a base Procedur e 1 1 1 1 1 1 1 1 1 1 November 2003 © TOSHIBA TEC Code Classification 509 Image Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM able tion value> PPC 1 SYS Error diffusion and dither <0-1> setting at a photo mode (Custom Mode) 526 Fuser Pre-running time for first printing (OHP film) ALL 6 <0-15> M 550 Image Default setting of Original mode PPC 0 <0-3> SYS 601 User interface User interface Setting for the EnergySaving Mode Screen setting for Auto power Save Mode and Auto Shut OFF Mode ALL SYS 603 User interface Setting for automatic duplexing mode ALL 0 <0-1> EUR:0 UC:1 JPN:1 <0-1> 0 <0-3> 604 User interface Default setting for APS/ AMS ALL 0 <0-2> SYS 605 User interface PPC 1 <0-1> SYS 607 User interface Centering printing of primary/secondary direction at AMS Default setting of RADF mode PPC 0 <0-1> SYS 610 User interface User interface Key touch sound of control panel Book type original priority ALL SYS PPC 1 <0-1> 0 <0-1> General Summer time mode ALL 602 611 612 November 2003 © TOSHIBA TEC ALL 0 <0-1> SYS SYS SYS SYS Contents Procedur e Switches the image processing method when Custom Mode 3 is set. 0: Error diffusion 1: Dither 0: Invalid 1: 0 sec. 2: 2 sec. 3: 3 sec. 4: 4 sec. 5: 5 sec. 6: 6 sec. 7: 7 sec. 8: 8 sec. 9: 9 sec. 10: 10 sec. 11: 12 sec. 12: 14 sec. 13: 16 sec. 14: 18 sec. 15: 20 sec. 0: Text/Photo 1: Photo 2: Text 3: Custom Mode 0: Auto Shut Off Mode 1: Sleep Mode 0: OFF 1: ON 1 0: Invalid 1: Single-sided to duplex copying 2: Double-sided to duplex copying 3: User selection 0: APS (Automatic Paper Selection) 1: AMS (Automatic Magnification Selection) 2: Not selected 0: Invalid 1: Valid 1 0: Continuous feeding (by pressing the [START] button) 1: Single feeding (by setting original on the tray) 0: OFF 1: ON 0: Left page to right page 1: Right page to left page 0: Not summer time 1: Summer time 2 1 1 1 1 1 1 1 1 1 1 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 171 05/11 Code Classification Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM tion able value> SYS Paper size selection for PPC EUR: [OTHER] button FOLIO UC: COMP JPN: A5-R Local I/F time-out period PRT 6 SYS <1-50> 613 User interface 614 Network 615 General Size information of main memory and page memory ALL - SYS 617 User interface Print setting without department code ALL 1 <0-2> SYS 618 User interface Default setting when mixed size originals are set on RADF PPC 0 <0-1> SYS 619 Paper feeding Time lag before Auto Job Start of bypass feeding ALL 4 <0-10> SYS 620 User interface User interface User interface User interface User interface User interface Department management setting (Copier) Department management setting (FAX) Department management setting (Printer) Department management setting (Scanner) Department management setting (List print) Blank copying prevention mode during RADF jamming PPC 1 <0-1> 1 <0-1> 1 <0-1> 1 <0-1> 1 <0-1> 0 <0-1> SYS User interface Rotation printing at the nonsorting 621 622 623 624 625 627 FAX PRT SCN PRT PPC ALL e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 172 05/11 0 <0-1> SYS SYS SYS SYS SYS SYS Contents Procedur e Press the icon on the LCD to select the size. 9 Sets the period of time when the job is judged as completed in local I/ F printing (USB or parallel). 1: 1.0 sec. 2: 1.5 sec. -50: 25.5 sec. (in increments of 0.5 sec.) Displays the sizes of the main memory and page memory. Enables to check if each memory is properly recognized. 0: Printed forcibly 1: Not printed 2: Deleted forcibly 0: Scanned as all in same size 1: Scanned as each original size Sets the time taken to add paper feeding when paper in the bypass tray has run out during the bypass feed copying. 0: Paper is not drawn in unless the [START] button is pressed. 1-10: Setting value x 0.5sec. 0: Invalid 1: Valid 0: Invalid 1: Valid 0: Invalid 1: Valid 0: Invalid 1: Valid 0: Invalid 1: Valid 0: OFF 1: ON (Start printing when the scanning of each page is finished) 0: Not rotating 1: Rotating 1 2 1 1 1 1 1 1 1 1 1 1 November 2003 © TOSHIBA TEC Code 628 629 633 634 636 Setting mode (08) <e-STUDIO352/452> Default ClassifiFunc- <AcceptItems RAM cation able tion value> User Direction priority of original PPC 0 SYS interface image <0-1> User Department management ALL 0 SYS interface setting <0-1> Releasing F200 service ALL 0 SYS Data <0-2> overwrite call kit User interface User interface Inner receiving tray priority at Non-sort Mode Width setting for image shift copying (linkage of front side and back side) Time differences ALL 0 <0-1> 0 <0-1> SYS ALL EUR: 24 UC: 40 JPN: 6 <0-47> SYS EUR:1 UC:2 JPN:0 <0-2> 2 <0-4> SYS PPC 638 General 640 User interface Date display format ALL 641 User interface Automatic Sorting Mode setting (RADF) PPC 642 User interface Default setting of Sorter Mode PPC November 2003 © TOSHIBA TEC 0 <0-4> SYS SYS SYS Contents 0: 1: 0: 1: 0: 1: 2: 0: 1: 0: 1: Automatic Portrait Invalid Valid Not used Board installed (GP-1060) Service call Normal Inner receiving tray ON OFF 0: +12.0h 1: +11.5h 2: +11.0h 3: +10.5h 4: +10.0h 5: 9.5h 6: +9.0h 7: +8.5h 8: +8.0h 9: +7.5h 10: +7.0h 11: +6.5h 12: +6.0h 13: +5.5h 14: +5.0h 15: +4.5h 16: +4.0h 17: +3.5h 18: +3.0h 19: +2.5h 20: +2.0h 21: +1.5h 22: +1.0h 23: +0.5h 24: 0.0h 25:-0.5h 26: -1.0h 27: -1.5h 28: -2.0h 29: -2.5h 30: -3.0h 31: -3.5h 32: -4.0h 33: -4.5h 34: -5.0h 35: -5.5h 36: -6.0h 37: -6.5h 38: -7.0h 39: -7.5h 40: -8.0h 41: -8.5h 42: -9.0h 43: -9.5h 44: -10.0h 45: -10.5h 46: -11.0h 47: -11.5h 0: YYYY.MM.DD. 1: DD.MM.YYYY 2: MM.DD.YYYY 0: 1: 2: 3: 4: 0: 1: 2: 3: 4: Invalid STAPLE SORT GROUP ROTATE SORT NON-SORT STAPLE SORT GROUP ROTATE SORT Procedur e 1 1 2 1 1 1 1 1 1 1 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 173 05/11 Code Classification Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM tion able value> Correction of reproduction PPC 10 SYS ratio in editing copy <0-10> 645 User interface 646 User interface Image position in editing PPC 0 <0-1> SYS 648 User interface Returning finisher tray when printing is finished ALL 0 <0-1> SYS 649 User interface Magazine sort setting PPC 0 <0-1> SYS 650 User interface User interface 2 in 1/4 in 1 page allocating order setting Printing format setting for Time Stamp and Page Number PPC SYS PPC 0 <0-1> 2 <0-3> User interface User interface User interface Cascade operation setting PPC Cascade operation setting PRT Direction priority for date and time stamp printing PPC 651 652 653 657 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 174 05/11 0 <0-1> 0 <0-1> 0 <0-1> SYS SYS SYS SYS Contents Sets the reproduction ratio for the “X in 1” printing (including magazine sort) to the “Reproduction ratio x Correction ratio”. 0: 90% 1: 91% 2: 92% 3: 93% 4: 94% 5: 95% 6: 96% 7: 97% 8: 98% 9: 99% 10: 100% Sets the page pasted position for “X in 1” to the upper left corner/ center. 0: Cornering 1: Centering Sets whether or not returning the finisher tray to the bin 1 when printing is finished. 0: Not returned 1: Returned 0: Left page to right page 1: Right page to left page 0: Horizontal 1: Vertical Hyphen (with page number) /Dropout (with date, time and page number) 0: OFF/OFF 1: ON/OFF 2: OFF/ON 3: ON/ON Note: Note: Hyphen printing format ON: -1- OFF: 1 0: OFF 1: ON 0: OFF 1: ON 0: Short edge 1: Long edge Procedur e 1 1 1 1 1 1 1 1 1 November 2003 © TOSHIBA TEC Code 658 Classification User interface Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM tion able value> Auto Job Start setting for PRT 0 SYS bypass feed printing <0-1> Contents Procedur e 1 659 User interface Auto Job start setting for bypass feed printing PPC 1 <0-1> SYS 660 Network ALL Network ALL SYS 0: Invalid1: Valid 1 662 General ALL 0 <0-1> 0 <0-1> - SYS 661 Auto-forwarding setting of received FAX Auto-forwarding setting of received E-mail Clearing of SMS partition Sets whether or not feeding a paper automatically into the equipment when it is placed on the bypass tray. 0: OFF (Press the [START] button to start feeding.) 1: ON (Automatic feeding) Sets whether or not feeding a paper automatically into the equipment when it is placed on the bypass tray. 0: OFF (Press the [START] button to start feeding.) 1: ON (Automatic feeding) 0: Invalid1:Valid SYS 3 665 General M/SYS all clearing ALL - M/ SYS 666 General /SHA partition clearing ALL - SYS 667 General /SHA partition clearing ALL - SYS 669 General System all clearing ALL - SYS 670 General ALL - SYS 671 User interface HDD diagnostic menu display Size indicator ALL 0 <0-1> SYS Clears SMS partition. (Performs when the service call [F106] has occurred.) Initializes all the adjustment modesand the setting modes. Initializes the Electronic Filing. Initializes the shared folder. Initializes system NVRAM area. Display the HDD information 0: Invalid 1: Valid November 2003 © TOSHIBA TEC 2 1 1 3 3 3 3 2 1 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 175 05/11 Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM tion able value> Initialization of department SYS management information Code Classification 672 General 673 General Trial period setting ALL 254 <1-60> SYS 678 General Setting of banner advertising display ALL 0 <0-1> SYS 679 General ALL - SYS 680 General ALL - SYS 681 General Banner advertising display 1 Banner advertising display 2 Display of [BANNER MESSAGE] button ALL 0 <0-1> SYS 682 Use interface Offsetting between jobs ALL 1 <0-1> SYS e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 176 05/11 Contents Initializing of the department management information * Key in the code and press the [INITIALIZE] button to perform the initialization. If the area storing the department management information is destroyed for some reason, “Enter Department Code” is displayed on the control panel even if the department management function is not set on. In this case, initialize the area with this code. This area is normally initialized at the factory. Sets the trial period from 1 to 60 days. This setting is effective only when the default value is "254". Once the default value is set, this value is only used for a reference. Sets whether or not displaying the banner advertising. The setting contents of 08-679 and 08-680 are displayed at the time display section on the right top of the screen. When both are set, each content is displayed alternately. 0: Not displayed 1: Displayed Maximum 27 letters (one-byte character) Maximum 27 letters (one-byte character) 0: Not displayed 1: Displayed * This button enables the entry of “Banner advertising display 1 (08-679)” and “Banner advertising display 2 (08-680)” on the control panel. 0: Invalid 1: Valid Procedur e 3 1 1 11 11 1 1 November 2003 © TOSHIBA TEC Code Classification 683 General Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM able tion value> ALL 1 SYS Duplex printing setting <0-1> when coin controller is used 684 685 General General Rebuilding all databases Rebuilding all databases related to Address Book ALL ALL - SYS SYS 686 General ALL - SYS 689 FAX Rebuilding all databases related to log Adaptation of paper source priority selection FAX 0 <0-1> SYS 690 General HDD formatting ALL SYS 691 General HDD type display ALL <2> <0-2> 692 Maintenance Performing panel calibration ALL - SYS 693 General Initialization of NIC information ALL - SYS 694 695 General General Performing HDD testing Sets when the end of trial period is notified. ALL PRT/ SCN 3 <0-59> SYS SYS 696 Scrambler board Paper feeding Installation of scrambler board (Option) ALL 0 <0-1> - Paper type priority PPC 1 <1-2> SYS 697 November 2003 © TOSHIBA TEC SYS Contents When the duplex printing is short paid with a coin controller, reverse side of the original is not printed and is considered as a defect (printing job may be cleared). To solve this problem, the selection of printing method is enabled with this setting. 0: Invalid (Both sides printed) 1: Valid (Only one side printed) Rebuilds all databases. Rebuilds all databases related to the Address Book. Rebuilds all databases related to the logs. 0: Not subjected for APS judgment 1: Subjected for APS judgment 2: Normal formatting 0: Not formatted 1: Not used 2: Normal format Performs the calibration of the pressing position on the touch panel (LCD screen). The calibration is performed by pressing 2 reference positions after this code is started up. Returns the value to the factory shipping default value. Checks the bad sector. Sets when the end of trial period is notified. 0: On the day it ends 1 to 59: n days before 0: Not installed 1: Installed Sets the paper type priority during copying. 1: Plain paper 2: Thick paper 1 Procedur e 1 2 3 3 3 1 7 7 1 3 3 1 2 1 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 177 05/11 Code Classification Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM tion able value> Entering the key code for ALL scrambler board 698 Scrambler board 699 Scrambler board FAX Erasing all data in HDD ALL - - Destination setting for FAX FAX EUR: 5 UC: 4 JPN: 0 Other: 1 <0-25> SYS 702 Maintenance Remote-controlled service function ALL 2 <0-2> SYS 703 Maintenance ALL - SYS 704-0 User interface Remote-controlled service HTTP server URL setting Interruption of Copying stapling operation (no staple) Printing / BOX printing ALL 1 <0-1> SYS ALL 1 <0-1> SYS ALL https:// device.mf p-support.com: 443/ device/firstregist.ashx SYS 701 704-1 707 Maintenance Remote-controlled service HTTP initially-registered server URL setting e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 178 05/11 Contents Start up this code and have the user enter the key code. Once the key code has been set, this code cannot be set again on security grounds. This setting is effective only when the scrambler board is installed. 0: Japan 1: Asia 2: Australia 3: Hong Kong 4: U.S.A./Canada 5: Germany 6: U.K. 7: Italy 8: Belgium 9: Netherlands 10: Finland 11: Spain 12: Austria 13: Switzerland 14: Sweden 15: Denmark 16: Norway 17: Portugal 18: France 19: Greece 20: Poland 21: Hungary 22: Czech 23: Turkey 24: South Africa 25: Taiwan 0: Valid (Remote-controlled server) 1: Valid (L2) 2: Invalid Maximum 256 Bytes 0: Continues printing by switching sort setting 1: Interrupts printing 0: Continues printing by switching sort setting 1: Interrupts printing Maximum 256 Bytes Procedur e 5 3 1 1 11 4 4 11 November 2003 © TOSHIBA TEC Code 710 711 715 Classification Maintenance Maintenance Maintenance 716 Maintenance 717 Maintenance 718 Maintenance 719 Maintenance Maintenance 720 Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM able tion value> ALL 24 SYS Short time interval setting <1-48> of recovery from Emergency Mode Short time interval setting of Emergency Mode Remote-controlled service periodical polling timing (Hour/Hour/Minute/Minute) Remote-controlled service Writing data of self-diagnostic code Remote-controlled service response waiting time (Timeout) Remote-controlled service initial registration Remote-controlled service tentative password Status of remote-controlled service initial registration (Display only) Service center call function ALL ALL ALL 3 <1-30> SYS Unit: Minute 1 ALL 0 <0-2> SYS 1 ALL - SYS 0: OFF 1: Start 2: Only certification is scanned Maximum 10 letters ALL 0 <0-1> SYS 0: Not registered 1: Registered 2 ALL 2 <0-2> SYS 1 ALL - SYS 0: OFF 1: Notifies all service calls 2: Notifies all but paper jams Maximum 256 letters ALL 1 <0-1> - SYS ALL 728 Maintenance HTTP proxy port number setting ALL 729 Maintenance Maintenance Maintenance Maintenance (Remote) HTTP proxy ID setting HTTP proxy password setting HTTP proxy panel display 732 733 SYS 0: Valid 1: Invalid 000.000.000.000 255.255.255.255 (Default value 000.000.000.000) 11 11 1 11 ALL 0 <065535> - SYS Maximum 30 letters 11 ALL - SYS Maximum 30 letters 11 ALL 1 <0-1> 3 <0-3> SYS 0: Valid 1: Invalid 0: Ordered by FAX 1: Ordered by E-mail 2: Ordered by HTTP 3: OFF Maximum 32 digits Enter hyphen with the [Monitor/Pause] button 1 Automatic ordering function of supplies ALL Mainte- Automatic ordering funcnance tion of supplies (Remote) FAX number ALL November 2003 © TOSHIBA TEC 1 1 HTTP proxy IP address setting 731 0 (0:00) to 2359 (23:59) 1 0: Prohibited 1: Accepted Maintenance Maintenance Maintenance 730 SYS 2 SYS 723 727 1 SYS Sets the time interval to recover from the Emergency Mode to the Normal Mode. (Unit: Hour) Unit: Minute 0 <0-1> Maintenance 726 Procedur e ALL 721 Service center call HTTP server URL setting HTTP proxy setting 60 <30-360> 1230 Contents - SYS SYS SYS 1 1 11 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 179 05/11 Code 734 738 739 740 741 742 743 744 Classification Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) 745 Maintenance (Remote) 746 Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) 747 748 758 759 760 761 762 763 Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM tion able value> ALL SYS Automatic ordering function of supplies E-mail address ALL SYS Automatic ordering function of supplies User's name ALL SYS Automatic ordering function of supplies User's telephone number ALL SYS Automatic ordering function of supplies User's E-mail address ALL SYS Automatic ordering function of supplies User's address ALL SYS Automatic ordering function of supplies Service number ALL SYS Automatic ordering function of supplies Service technician's name Automatic ordering funcALL SYS tion of supplies Service technician's telephone number ALL SYS Automatic ordering function of supplies Service technician's E-mail address ALL SYS Automatic ordering function of supplies Supplier's name ALL SYS Automatic ordering function of supplies Supplier's address ALL SYS Automatic ordering function of supplies Notes ALL SYS Information about supplies Part number of toner cartridge K Information about supplies ALL 1 SYS Order quantity of toner car<1-99> tridge K ALL 1 SYS Information about supplies <1-99> Condition number of toner cartridge K Information about supplies ALL SYS Part number of toner bag Contents Procedur e Maximum 192 letters List: 256 digits 11 Maximum 50 letters 11 Maximum 32 digits Enter hyphen with the [Monitor/Pause] button Maximum 192 letters List: 256 digits 11 Maximum 100 letters 11 Maximum 5 digits 11 Maximum 50 letters 11 Maximum 32 digits Enter hyphen with the [Monitor/Pause] button 11 Maximum 192 letters List: 256 digits 11 Maximum 50 letters 11 Maximum 100 letters 11 Maximum 128 letters 11 Maximum 20 digits 11 11 1 1 Maximum 20 digits 11 Information about supplies Order quantity of toner bag ALL 1 <1-99> SYS 1 Information about supplies Condition number of toner bag ALL 1 <1-99> SYS 1 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 180 05/11 November 2003 © TOSHIBA TEC Code 764 765 Setting mode (08) <e-STUDIO352/452> Default ClassifiFunc- <AcceptItems RAM cation tion able value> ALL 1 SYS Mainte- Automatic ordering sup<0-2> plies nance (Remote) Result table printout ALL 2 SYS Mainte- Automatic ordering sup<0-2> plies nance (Remote) Display Contents 0: 1: 2: 0: OFF Always ON Error Valid (FAX/Internet FAX) 1: Valid (FAX/Internet FAX/ HTTP) 2: Invalid Enables to set up to 3 E-mail addresses to be sent. (08-768, 777, 778) 0: Invalid 1: Valid (E-mail) 2: Valid (FAX) Maximum 192 letters Procedur e 1 1 767 Mainte- Service Notification setting nance (Remote) ALL 0 <0-2> SYS 768 Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance Destination E-mail address ALL - SYS Total counter information transmission setting ALL 0 <0-1> SYS 0: Invalid 1: Valid 1 Total counter transmission date setting ALL 1 <1-31> SYS 1 to 31 1 PM counter notification setting ALL 0 <0-1> SYS 0: Invalid 1: Valid 1 Dealer's name ALL - SYS 11 Login name ALL - SYS Display setting of [Service Notification] button ALL 0 <0-1> SYS Maximum 100 letters Needed at initial registration Maximum 20 letters Needed at initial registration 0: Not displayed 1: Displayed Sending error contents of equipment ALL 0 <0-1> SYS 0: Invalid 1: Valid 1 Setting total counter transmission interval (Hour/Hour/Minute/Minute) Destination E-mail address 2 ALL - SYS ALL - SYS Maximum 192 letters 11 Destination E-mail address 3 ALL - SYS Maximum 192 letters 11 Notification format selection ALL 0 <0-1> SYS 0: Text 1: Text + XML data 1 Remote-controlled service polling day selection Day-1 ALL 0 <0-31> SYS 0: OFF 1 to 31: 1st to 31st of a month 1 769 770 771 772 773 Maintenance 774 Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance 775 776 777 778 779 780 November 2003 © TOSHIBA TEC 1 11 11 1 1 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 181 05/11 2 781 Maintenance Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM tion able value> Remote-controlled service ALL 0 SYS polling day selection Day-2 <0-31> 782 Maintenance Remote-controlled service polling day selection Day-3 ALL 0 <0-31> SYS 783 Maintenance Remote-controlled service polling day selection Day-4 ALL 0 <0-31> SYS 784 Maintenance ALL 0 <0-1> SYS 785 Maintenance ALL 0 <0-1> SYS 0: Invalid 1: Valid 1 786 Maintenance ALL 0 <0-1> SYS 0: Invalid 1: Valid 1 787 Maintenance ALL 0 <0-1> SYS 0: Invalid 1: Valid 1 788 Maintenance ALL 0 <0-1> SYS 0: Invalid 1: Valid 1 789 Maintenance Maintenance Remote-controlled service polling day selection Sunday Remote-controlled service polling day selection Monday Remote-controlled service polling day selection Tuesday Remote-controlled service polling day selection Wednesday Remote-controlled service polling day selection Thursday Remote-controlled service polling day selection Friday Remote-controlled service polling day selection Saturday Information of supplies setting of toner cartridge K Information of supplies setting of toner bag Remote-controlled service lengthened interval polling (End of month) Firmware download ALL 0 <0-1> 0 <0-1> SYS 0: 1: 0: 1: Invalid Valid Invalid Valid 1 0: 1: 0: 1: 0: 1: Invalid Valid Invalid Valid Invalid Valid 1 ALL Notifying address of trialperiod end PRT/ SCN Forcible end of trial period PRT/ SCN Code 790 794 795 796 797 Classification Maintenance Maintenance Maintenance 798 Maintenance General 799 General ALL ALL ALL ALL e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 182 05/11 0 <0-1> 0 <0-1> 0 <0-1> 0 <0-1> 3 <0-3> - SYS SYS SYS SYS SYS SYS SYS Contents 0: OFF 1 to 31: 1st to 31st of a month 0: OFF 1 to 31: 1st to 31st of a month 0: OFF 1 to 31: 1st to 31st of a month 0: Invalid 1: Valid 0: Accepted 1: Prohibited Sets where the end of the trial period is to be notified. 0: OFF 1: User 2: Service center 3: User and service center [CANCEL]: Cancel [EXECUTION]: Forcible end When the “Forcible end of trial period” is performed, “0” is set in the code (08-673) to end up the trial period forcibly. Procedur e 1 1 1 1 1 1 1 1 1 1 November 2003 © TOSHIBA TEC Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM tion able value> Main charger bias correcPRT 128<0M tion (Toner saving mode) 255> Code Classification 826 Charger 840 Setting of toner density temperature control Transfer timing correction ALL 841 Image control Transfer 855 Fuser Fuser roller temperature during printing (Center thermistor / Tab paper) 856 Fuser 859 0 <0-1> 0 <0-7> M ALL 12 <0-14> M Pre-running time for first printing (Tab paper) ALL 10 <0-15> M Developer Developer bias DC correction(Toner saving mode) PRT 128 <0-255> M 860 Developer Developer bias DC correction (Normal) PRT 128 <0-255> M 861 Developer Developer bias DC correction (Text/Photo) PPC 128 <0-255> M 862 Developer Developer bias DC correction (Text) PPC 128 <0-255> M 863 Developer Developer bias DC correction (Photo) PPC 128 <0-255> M 864 Charger Main charger bias correction (Normal) PRT 128 <0-255> M 865 Charger Main charger bias correction (Text/Photo) PPC 128 <0-255> M 866 Charger Main charger bias correction (Text) PPC 128 <0-255> M 867 Charger Main charger bias correction (Photo) PPC 128 <0-255> M November 2003 © TOSHIBA TEC ALL M Contents Corrects the value of the main charger bias adjustment (05-210). 0: Controlled 1: Not controlled 0: Standard 1: Timing 1 2: Timing 2 3: Timing 3 4: Timing 4 5: Timing 5 6: Timing 6 7: Timing 7 0: 140°C 1: 145°C 2: 150°C 3: 155°C 4: 160°C 5: 165°C 6: 170°C 7: 175°C 8: 180°C 9: 185°C 10: 190°C 11: 195°C 12: 200°C 13: 205°C 14: 210°C 0: Invalid 1: 1 sec. 2: 2 sec. 3: 3 sec. 4: 4 sec. 5: 5 sec. 6: 6 sec. 7: 7 sec. 8: 8 sec. 9: 9 sec. 10: 10 sec. 11: 12 sec. 12: 14 sec. 13: 16 sec. 14: 18 sec. 15: 20 sec. Corrects the value of the developer bias adjustment (05-205). Corrects the value of the developer bias adjustment (05-205). Corrects the value of the developer bias adjustment (05-205). Corrects the value of the developer bias adjustment (05-205). Corrects the value of the developer bias adjustment (05-205). Corrects the value of the main charger bias adjustment (05-210). Corrects the value of the main charger bias adjustment (05-210). Corrects the value of the main charger bias adjustment (05-210). Corrects the value of the main charger bias adjustment (05-210). Procedur e 1 1 1 1 1 1 1 1 1 1 1 1 1 1 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 183 05/11 2 Code Classification 868 Transfer 869 Transfer 872 Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM tion able value> Transfer charger bias corALL 128 M rection (H) <0-255> Contents Procedur e Transfer charger bias correction (L) ALL 84 <0-255> M Laser Laser power correction (Normal) PRT 128 <0-255> M 873 Laser Laser power correction (Text/Photo) PPC 128 <0-255> M 875 Laser Laser power correction (Toner saving mode) PRT 128 <0-255> M 876 Laser Laser power correction (Text) PPC 128 <0-255> M 877 Laser Laser power correction (Photo) PPC 128 <0-255> M 900 Version System firmware ROM version ALL - - 903 905 907 908 911 Version Version Version Version Version Engine ROM version Scanner ROM version RADF ROM version Finisher main ROM version Finisher hole punch ROM version ALL ALL ALL ALL ALL - - 915 920 Version Version FAX ALL - - 921 922 Version Version ALL ALL - - VXXX.XXX X VXXX.XXX X 2 2 923 Version ALL - - VXXX.XXX X 2 924 Version ALL - - VXXX.XXX X 2 925 Version ALL - - VXXX.XXX X 2 926 Version ALL - - VXXX.XXX X 2 927 Version ALL - - VXXX.XXX X 2 928 Version ALL - - VXXX.XXX X 2 929 Version FAX board ROM version FROM basic section software version FROM internal program UI data fixed section version UI data common section version Version of UI data language 1 in HDD Version of UI data language 2 in HDD Version of UI data language 3 in HDD Version of UI data language 4 in HDD Version of UI data language 5 in HDD Version of UI data language 6 in HDD Corrects the transfer charger bias output value of the leading edge area of paper. Corrects the transfer charger bias output value of the trailing edge area of paper. Corrects the value of the laser power adjustment (05-286). Corrects the value of the laser power adjustment (05-286). Corrects the value of the laser power adjustment (05-286). Corrects the value of the laser power adjustment (05-286). Corrects the value of the laser power adjustment (05-286). JPN: T364SY0JXXX UC: T364SY0UXXX EUR: T364SY0EXXX Others: T364SY0XXXX 364M-XXX 364S-XXX DF-XXXX SDL-XX FIN-XX PUN-XX (This setting is displayed only when the MJ-6101E is installed.) F562-XXX VX.XX/X.XX ALL - - VXXX.XXX X 2 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 184 06/06 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 November 2003 © TOSHIBA TEC Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM tion able value> ALL Version of UI data in FROM displayed at powerON Version of UI data lanALL guage 7 in HDD Web data whole version ALL Web UI data in HDD ALL Version: Language 1 Web UI data in HDD ALL Version: Language 2 Web UI data in HDD ALL Version: Language 3 Web UI data in HDD ALL Version: Language 4 Web UI data in HDD ALL Version: Language 5 Web UI data in HDD ALL Version: Language 6 HD version ALL - Code Classification 930 Version 931 Version 933 934 Version Version 935 Version 936 Version 937 Version 938 Version 939 Version 944 Version 945 Network 947 General 949 General Automatic interruption page setting during black printing ALL 0 <0-100> SYS 950 Electronic filing Start-up method of Electronic Filing ALL 0 <0-2> SYS 953 User interface Access code entry for Electronic Filing printing ALL 0 <0-1> SYS 954 User interface Clearing timing for files and Electronic Filing Agent ALL 1 <0-1> SYS 969 User interface User interface Error sound ALL SYS Sound setting when switching to Energy Saving Mode Enables/disables the display that the toner is nearly empty ALL 1 <0-1> 1 <0-1> 970 972 User interface Two-way setting of RawPort 9100 Initialization after software version upgrade November 2003 © TOSHIBA TEC ALL ALL ALL 2 <1-2> - 0 <0-1> UTY SYS SYS SYS Contents Procedur e VXXX.XXX X 2 VXXX.XXX X 2 VXXX.XXX X VXXX.XXX X 2 2 VXXX.XXX X 2 VXXX.XXX X 2 VXXX.XXX X 2 VXXX.XXX X 2 VXXX.XXX X 2 JPN: T364HD0JXXX UC: T364HD0UXXX EUR: T364HD0EXXX Others: T364HD0XXXX 1: Valid 2: Invalid Perform this code when the software in this equipment has been upgraded. Sets the number of pages to interrupt the printing automatically. 0-100: 0 to 100 pages Sets the start-up method of the Electronic Filing. 0: Standard 1: Forced start-up (Not recovered) 2: Forced start-up (Recovered) 0: Renewed automatically 1: Enter every time 0: Immediately after the completion of scanning 1: Cleared by Auto Clear 0: OFF 1: ON 0: OFF 1: ON 2 0: Disabled 1: Enabled 12 3 1 1 1 1 1 1 1 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 185 05/11 2 Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM tion able value> PCL line feed code setting PRT 0 SYS <0-3> Code Classification 973 Network 975 General Job handling when printing is short paid with coin controller ALL 1 <0-1> SYS 976 Electronic Filing Equipment name and user name setting to a folder when saving files ALL 0 <0-2> SYS 977 Network ALL 0 <0-1> SYS 978 Network Switching of extended ASCII code in catFs filesystem Raw printing job (Paper feeding drawer) PRT 0 <0-5> SYS e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 186 05/11 Contents Procedur e Sets the PCL line feed code. 0: Automatic setting 1: CR=CR, LF=LF 2: CR=CR+LF, LF=LF 3: CR=CR, LF=CR+LF Sets whether pause or stop the printing job when it is short paid using a coin controller. 0: Pause the job 1: Stop the job Sets whether or not adding the equipment name and user name to the folder when saving files. 0: Not add 1: Add the equipment name 2: Add the user name 0: ISO8859-1 1: ISO8859-2 1 0: 1: 2: 3: 4: 5: 1 AUTO Upper drawer Lower drawer PFP upper drawer PFP lower drawer LCF 1 1 1 November 2003 © TOSHIBA TEC Code Classification 979 Network Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM able tion value> Raw printing job PRT 0 SYS (PCL symbol set) <0-39> 985 ElecPrint mode setting of mixed tronic Fil- input source of Electronic ing Filing ALL 0 <0-1> SYS 986 General Copy function setting PPC 0 <0-1> SYS 988 Paper feeding Setting of paper size switching to 13" LG ALL 0 <0-2> SYS November 2003 © TOSHIBA TEC Contents 0: 1: 2: 3: 4: Roman-8 ISO 8859/1 Latin 1 ISO 8859/2 Latin 2 ISO 8859/9 Latin 5 PC-8,Code Page 437 5: PC-8 D/N, Danish/ Norwegian 6: PC-850,Multilingual 7: PC-852, Latin2 8: PC-8 Turkish 9: Windows 3.1 Latin 1 10: Windows 3.1 Latin 2 11: Windows 3.1 Latin 5 12: DeskTop 13: PS Text 14: Ventura International 15: Ventura US 16: Microsoft Publishing 17: Math-8 18: PS Math 19: Ventura Math 20: Pi Font 21: Legal 22: ISO 4: United Kingdom 23: ISO 6:ASCII 24: ISO 11 25: ISO 15: Italian 26: ISO 17 27: ISO 21: German 28: ISO 60: Danish/Norwegian 29: ISO 69: French 30: Windows 3.0 Latin 1 31: MC Text 32: PC Cyrillic 33: ITC Zapf Dingbats 34: ISO 8859/10 Latin 6 35: PC-775 36: PC-1004 37: Symbol 38: Windows Baltic 39: Wingdings 0: Image quality priority mode 1: Function priority mode Sets the copy function to be invalid. 0: Valid 1: Invalid 0: Not switched 1: LG"13"LG 2: FOLIO"13"LG Procedur e 1 2 1 1 1 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 187 05/11 Code Classification 995 Version 999 1002 Maintenance Network 1003 Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM tion able value> SYS Equipment number ALL 0 (serial number) display <10 digits> FSMS total counter ALL 0 <8 digits> 1 <1-2> SYS Selection of NIC board status information ALL Network Communication speed and settings of Ethernet ALL 1 <1-5> NIC 1005 Network Availability of IP ALL NIC Network Address Mode ALL 1 <1-2> 2 <1-3> 1006 1007 1008 Network Network Domain name IP address ALL ALL - NIC NIC 1009 Network Subnet mask ALL - NIC 1010 Network Gateway ALL - NIC 1011 Network Availability of IPX ALL NIC 1012 Network Network frame type ALL 1 <1-2> 1 <1-5> 1013 Network Availability of NCP Burst ALL NIC 1014 Network Availability of AppleTalk ALL 1015 Network Zone setting of AppleTalk ALL 1 <1-2> 1 <1-2> * 1016 Network Availability of LDAP ALL e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 188 05/11 1 <1-2> NIC NIC NIC NIC NIC NIC Contents This code can be also keyed in from the adjustment mode (05976). 10 digits Refer to values of total counter. 1: Not printed out when the equipment is restarted 2: Printed out when the equipment is restarted 1: Auto 2: 10MBPS Half Duplex 3: 10MBPS Full Duplex 4: 100MBPS Half Duplex 5: 100MBPS Full Duplex 1: Available 2: Not available 1: Fixed IP address 2: Dynamic IP address 3: Dynamic IP address without AutoIP Maximum 96 letters 000.000.000.000255.255.255.255 (Default value 000.000.000.000) 000.000.000.000255.255.255.255 (Default value 000.000.000.000) 000.000.000.000255.255.255.255 (Default value 000.000.000.000) 1: Available 2: Not available 1: Automatic 2: IEEE802.3 3: Ethernet II 4: IEEE802.3 SNAP 5: IEEE802.2 1: Available 2: Not available 1: Available 2: Not available Maximum 32 letters *: Wildcard character 1: Available 2: Not available Procedur e 11 1 12 12 12 12 12 12 12 12 12 12 12 12 12 12 November 2003 © TOSHIBA TEC Code Classification 1017 Network 1018 Network Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM able tion value> Availability of DNS ALL 1 NIC <1-2> IP address to DNS server ALL NIC (Primary) 1019 Network IP address to DNS server (Secondary) ALL - NIC 1020 Network DDNS Desired level ALL 1 <1-5> NIC 1023 Network NetBios name ALL MFP_ serial UTY 1024 Network Name of WINS server or IP address (Primary) ALL - UTY 1025 Network Name of WINS server or IP address (Secondary) ALL - UTY 1026 Network Availability of Bindery ALL NIC 1027 Network Availability of NDS ALL 1028 1029 1030 Network Network Network Directory service context Directory service tree Availability of HTTP server ALL ALL ALL 1031 Network Port number to NIC HTTP server ALL 1032 Network Port number to system HTTP server ALL 1037 Network Availability of SMTP client ALL 1038 Network ALL 1039 Network FQDN or IP address to SMTP server TCP port number of SMTP client 1 <1-2> 1 <1-2> 1 <1-2> 80 <165535> 8080 <165535> 1 <1-2> - 1040 Network Availability of SMTP server ALL 1041 Network TCP port number of SMTP server ALL 1042 Network E-mail box name to SMTP server ALL November 2003 © TOSHIBA TEC ALL 25 <165535> 1 <1-2> 25 <165535> - NIC NIC NIC NIC Contents 1: Available 2: Not available 000.000.000.000255.255.255.255 (Default value 000.000.000.000) 000.000.000.000255.255.255.255 (Default value 000.000.000.000) 1: Invalid 2: Via DHCP 3: Insecure DDNS 4: Secure DDNS 5: Multi-secure DDNS Maximum 15 letters The network-related serial number of the equipment appears at “serial“ 000.000.000.000255.255.255.255 (Default value 000.000.000.000) 000.000.000.000255.255.255.255 (Default value 000.000.000.000) 1: Available 2: Not available 1: Available 2: Not available Maximum 127 letters Maximum 47 letters 1: Available 2: Not available Procedur e 12 12 2 12 12 12 12 12 12 12 12 12 12 NIC 12 NIC 12 NIC NIC 1: Available 2: Not available Maximum 128 Bytes NIC UTY 12 12 1: Available 2: Not available UTY UTY 12 12 12 Maximum 192 letters 12 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 189 05/11 Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM able tion value> Availability of Offramp ALL 2 UTY <1-2> Offramp security ALL 1 UTY <1-2> Printing at Offramp ALL 1 UTY <1-2> Availability of POP3 clients ALL 1 NIC <1-2> FQDN or IP address to ALL NIC POP3 server Types of POP3 server ALL 1 NIC <1-3> Code Classification 1043 Network 1044 Network 1045 Network 1046 Network 1047 Network 1048 Network 1049 Network 1050 1051 Network Network 1052 Network 1055 Network TCP port number of FTP client ALL 1057 1058 Network Network ALL ALL 1059 Network Login name to FTP server Login password to FTP server Availability of FTP server 1060 Network TCP port number of FTP server ALL 1061 1062 Network Network ALL ALL 1063 Network Login name to FTP client Login password to FTP client MIB function 1065 1066 Network Network 1067 Network 1068 Network 1069 Network TRAP destination IP address 1070 Network 1073 Network Community setting of TRAP (via IP) Availability of Raw/TCP 1074 Network TCP port number of Raw ALL Login name to POP3 server Login password to POP3 E-mail reception interval (Unit: Minute) TCP port number of POP3 client Setting of read Community Setting of read/Write Community Authentication TRAP function ALERTS TRAP function ALL - NIC ALL ALL 5 <0-4096> 110 <165535> 21 <165535> NIC NIC ALL ALL 1 <1-2> 21 <165535> - Contents 1: Available 2: Not available 1: Available 2: Not available 1: Available 2: Not available 1: Available 2: Not available Maximum 128 Bytes 1: Automatic 2: POP3 3: APOP Maximum 96 letters Maximum 96 letters Procedur e 12 12 12 12 12 12 12 12 12 NIC 12 UTY 12 SYS SYS Maximum 31 letters Maximum 31 letters 11 11 NIC 1: Available 2: Not available 12 UTY 12 SYS SYS Maximum 31 letters Maximum 31 letters 11 11 1 <1-2> public private NIC 1: Valid 2: Invalid Maximum 31 letters Maximum 31 letters 12 NIC ALL 1 <1-2> 1 <1-2> - UTY ALL public NIC ALL 1 <1-2> 9100 <165535> NIC ALL ALL ALL ALL ALL e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 190 05/11 NIC NIC NIC NIC 1: Valid 2: Invalid 1: Valid 2: Invalid 000.000.000.000255.255.255.255 (Default value 000.000.000.000) Maximum 31 letters 1: Valid 2: Invalid 12 12 12 12 12 12 12 12 November 2003 © TOSHIBA TEC Code Classification 1075 Network 1076 Network 1077 1078 Network Network 1079 Network 1080 Network 1081 Network 1082 1083 1084 Network Network Network 1085 Network 1086 Network 1087 Network 1088 Network 1089 Network 1090 1091 Network Network 1092 Network 1093 Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM tion able value> Availability of LPD client ALL 1 NIC <1-2> NIC TCP port number of LPD ALL 515 <165535> LPD queue name ALL NIC Availability of IPP ALL 1 NIC <1-2> Availability of IPP port ALL 1 NIC number “80” <1-2> NIC TCP port number of IPP ALL 631 <165535> IPP printer name ALL MFP_seri NIC al Contents 1: Valid 2: Invalid Procedur e 12 12 2 Maximum 31 letters 1: Valid 2: Invalid 1: Valid 2: Invalid 12 12 12 12 IPP printer location IPP printer information IPP printer information (more) Installer of IPP printer driver IPP printer “Make and Model” IPP printer information (more) MFGR IPP message from operator Availability of FTP print ALL ALL ALL - NIC NIC NIC Maximum 127 letters The network-related serial number of the equipment appears at “serial“ Maximum 127 letters Maximum 127 letters Maximum 127 letters ALL - NIC Maximum 127 letters 12 ALL - NIC Maximum 127 letters 12 ALL - NIC Maximum 127 letters 12 ALL - NIC Maximum 127 letters 12 ALL NIC ALL ALL 1: Available 2: Not available Maximum 31 letters Maximum 31 letters 12 Printer user name of FTP Printer user password of FTP TCP port number to FTP print server 1 <1-2> print - Network Login name to Novell print server ALL 1094 Network 1095 Network 1096 Network 1097 Network 1098 Network Login password to Novell print server Name of SearchRoot server Scan rate setting of print queue Page number limitation for printing text of received Email MDN return mail setting when receiving E-mail November 2003 © TOSHIBA TEC ALL NIC NIC 21 <165535> MFP_ serial NIC ALL - ALL ALL ALL ALL 12 12 12 12 12 12 12 NIC Maximum 47 letters The network-related serial number of the equipment appears at “serial“ Maximum 31 letters 12 - NIC Maximum 31 letters 12 5 <1-255> 5 <1-99> NIC Unit: Second 12 2 <1-2> NIC 12 UTY UTY 12 1: Valid 2: Invalid 12 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 191 05/11 Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM able tion value> Trap destination of IPX ALL UTY Code Classification 1099 Network 1100 Network Method of SMTP server authentication ALL 1 <1-6,10> NIC 1101 Network ALL - 1102 Network ALL 1103 Network Login name for SMTP server authentication Login password for SMTP server authentication Rendezvous setting ALL 1104 Network Link local host name ALL 1105 Network Service name setting 1111 Network 1112 Contents Procedur e 12 NIC Maximum 24 letters (Valid from 0 to 9 and from A to F) 1: Disable 2: Plain 3: Login 4: Cram-MD5 5: Digest MD5 6: Kerberos 10: Auto Maximum 64 letters 12 - NIC Maximum 64 letters 12 1 <1-2> MFP_ serial NIC 12 ALL Refer to contents NIC POP Before SMTP setting ALL NIC Network Host name ALL 2 <1-2> MFP_ serial 1113 Network ALL - UTY 1114 Network ALL Network 1118 1119 General Network Clearing of TAT partition Initialization of NIC information ALL ALL 1 <0-1> 300 <1-9999> - SYS 1117 Windows domain No.1 of user authentication Sending mail text of InternetFAX SMB time-out period 1: Valid 2: Invalid Maximum 127 letters The network-related serial number of the equipment appears at “serial“ Maximum 63 letters The network-related serial number of the equipment appears at “serial“ <Default value> e-STUDIO352: TOSHIBA e-STUDIO352_serial e-STUDIO452: TOSHIBA e-STUDIO452_serial 1: Valid 2: Invalid Maximum 63 letters The network-related serial number of the equipment appears at “serial“ Maximum 128 letters SYS - 1121 Network ALL - 1122 Network PDC (Primary Domain Controller) name BDC (Backup Domain Controller) name ALL - ALL e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 192 05/11 NIC NIC SYS 0: Invalid 1: Valid Unit: Second 12 12 12 12 12 12 1 1 3 3 UTY Initializes only the information of the Network setting items. Maximum 128 letters 12 UTY Maximum 128 letters 12 November 2003 © TOSHIBA TEC Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM able tion value> NT domain ON/OFF setALL 4 UTY ting <3-4> Code Classification 1123 Network 1124 Network Workgroup name ALL 1125 General ALL 1126 Counter 1128 Network 1129 Network 1130 User interface Data writing of address book data import (overwriting method) Validity of interrupt copying when external counters are installed NetwareUserAuthTree Name1 NetwareUserAuthContext Name1 Job Build Function 1131 User interface 1132 workgroup 0 <0-1> Contents Procedur e 3: ON (Domain selected) 4: OFF (Work group selected) Maximum 15 letters 12 SYS 0: Invalid 1: Valid 1 UTY 12 ALL 0 <0-1> SYS 0: Invalid 1: Valid 1 ALL - UTY Maximum 47 letters 12 ALL - UTY Maximum 127 letters 12 ALL 1 <0-1> SYS 1 Maximum number of time job build performed ALL 2000 <5-2000> SYS General Default screen selection of the User Function menu ALL 1 <0-1> SYS 1134 Network ALL - UTY 1135 Paper feeding NetwareUserAuthTree Name2 Default setting of drawers (Printer/BOX) Sets the Job Build Function. 0: Invalid 1: Valid Sets the maximum number of time a job build has been performed. 5-2000: 5 to 2000 times Selects the default screen when entering the User Function menu by pressing the [USER FUNCTIONS] button. 0: ADDRESS 1: COUNTER Maximum 47 letters PRT 1 <1-5> SYS 1136 Network ALL 13 <0-16> SYS 1137 Network ALL SYS 8-20 M bytes 1 1138 Network 12 <8-20> 0 <0-3> SYS 1 1139 Network Sets the search method when performing a LDAP search. 0: Partial match 1: Prefix match 2: Suffix match 3: Full match 0: Not authenticated 1: Authenticated Number of lines simultaneously connectable when using SMB Memory partition size when using Samba LDAP search method setting LDAP authentication setting November 2003 © TOSHIBA TEC ALL ALL 0 <0-1> SYS 1: 2: 3: 4: 5: LCF Upper drawer Lower drawer PFP upper drawer PFP lower drawer 1 1 12 1 1 1 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 193 05/11 2 Code Classification Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM able tion value> ALL 0 SYS Restriction of the template <0-1> function with the administrator privilege 1 UTY 12 - UTY Maximum 47 letters 12 ALL - SYS 11 ALL - UTY Maximum 32 digits Enter a hyphen with the [MONITOR/PAUSE] button. Maximum 127 letters ALL 0 <0-1> 0 <8 digits> SYS ALL 0 <8 digits> M ALL 0 <8 digits> M ALL 0 <8 digits> M User interface 1141 Network Display of MAC address ALL - SYS 1143 Network ALL - 1144 Network ALL 1145 Maintenance (Remote) NetwareUserAuthContext Name2 NetwareUserAuthTree Name3 Counter notification Remote FAX setting 1148 Network 1149 General NetwareUserAuthContext Name3 Enhanced bold for PCL6 1372 Image processing Heater and energizing time accumulating counter Display/0 clearing ALL 1376 Image processing Image processing Toner cartridge drive counter Number of output pages Number of output pages (Thick paper 1) Image processing Number of output pages (Thick paper 2) 1386 Procedur e Selects the restriction of the template function usage setting. 0: No restriction 1: Only available with the administrator privilege. (**:**:**:**:**:**) The address is displayed as above (6-byte data is divided by a colon at every 2 bytes). Maximum 127 letters 1140 1385 Contents e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 194 05/11 M 0:OFF 1:ON Counts up the heater control time accumulated (when power of the equipment is ON) but does not count at the Sleep Mode. When the counter value of the fuser roller is cleared, this counter value is also cleared in sync at the PM support mode. Counts the rotation number of the toner cartridge. Counts up when the registration sensor is ON. When the counter value of the fuser roller is cleared, this counter value is also cleared in sync at the PM support mode. Counts up when the registration sensor is ON. When the counter value of the fuser roller is cleared, this counter value is also cleared in sync at PM support mode. 2 12 1 1 1 1 1 November 2003 © TOSHIBA TEC Code 1387 Classification Image processing Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM tion able value> Number of output pages ALL 0 M (Thick paper 3) <8 digits> Contents Counts up when the registration sensor is ON. When the counter value of the fuser roller is cleared, this counter value is also cleared in sync at PM support mode. Counts up when the registration sensor is ON. When the counter value of the fuser roller is cleared, this counter value is also cleared in sync at PM support mode. Counts the number of times of the feeding retry from the upper drawer. Counts the number of times of the feeding retry from the lower drawer. Counts the number of times of the feeding retry from the PFP upper drawer. Counts the number of times of the feeding retry from the PFP lower drawer. Counts the number of times of the feeding retry from the bypass tray. Counts the number of times of the feeding retry from the LCF. When the number of feeding retry (08-1390 to 08-1395) exceeds the setting value, the feeding retry will not be performed subsequently. In case “0” is set as a setting value, however, the feeding retry continues regardless of the counter setting value. Procedur e 1 2 1 1388 Image processing Number of output pages (OHP film) ALL 0 <8 digits> M 1390 Paper feeding Feeding retry counter (upper drawer) ALL 0 <8 digits> M 1391 Paper feeding Feeding retry counter (lower drawer) ALL 0 <8 digits> M 1392 Paper feeding Feeding retry counter (PFP upper drawer) ALL 0 <8 digits> M 1393 Paper feeding Feeding retry counter (PFP lower drawer) ALL 0 <8 digits> M 1394 Paper feeding Feeding retry counter (bypass feed) ALL 0 <8 digits> M 1395 Paper feeding Feeding retry counter (LCF) ALL 0 <8 digits> M 1396 Paper feeding ALL 0 <8 digits> M 1397 Paper feeding ALL 0 <8 digits> M 1398 Paper feeding ALL 0 <8 digits> M 1399 Paper feeding ALL 0 <8 digits> M 1400 Paper feeding ALL 0 <8 digits> M 1 1401 Paper feeding Feeding retry counter upper limit value (upper drawer) Feeding retry counter upper limit value (lower drawer) Feeding retry counter upper limit value (PFP upper drawer) Feeding retry counter upper limit value (PFP lower drawer) Feeding retry counter upper limit value (Bypass feed) Feeding retry counter upper limit value (LCF) ALL 0 <8 digits> M 1 November 2003 © TOSHIBA TEC 1 1 1 1 1 1 1 1 1 1 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 195 05/11 Code Classification 1410 Counter 1412 Counter 1422 Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM tion able value> Counter for period of toner ALL 0 M cartridge rotation time <8 digits> Counter for tab paper ALL 0 <8 digits> M HDD data overwriting type Data overwrite setting kit ALL 0 <0-2> SYS 1424 HDD data clearing type Data overwrite setting (forcible clearing) kit ALL 0 <0-2> SYS 1426 Forcible HDD data clearing Data overwrite kit ALL - - 1427 Data Forcible NVRAM data all overwrite clearing kit ALL - - 1428 Forcible SRAM backup Data overwrite data all clearing kit ALL - - 1429 User interface Margin width (Top/Bottom, Left/Right) ALL SYS 1430 User interface Margin width (Bookbinding margin) ALL Front: 7/ Back: 7 <2-100/100-100> 14 <2-30> e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 196 05/11 SYS Contents Counts up the period of rotation time of the toner cartridge. Counts up when the registration sensor is ON. When the counter value of the fuser roller is reset, this counter is reset in sync at the PM support mode. Select the type of the overwriting level; LOW, MEDIUM, or HIGH for deleting HDD data. (This setting is enabled only when the GP-1060 is installed.) 0: LOW 1: MEDIUM 2: HIGH Select the type of the overwriting level; LOW, MEDIUM, or HIGH for deleting HDD data. (This setting is enabled only when the GP-1060 is installed.) 0: LOW 1: MEDIUM 2: HIGH HDD data is cleared in the procedure set in 081424. * This setting is enabled only when the GP-1060 is installed. When this code is performed, the equipment cannot be started up. * This setting is enabled only when the GP-1060 is installed. When this code is performed, the equipment cannot be started up. * This setting is enabled only when the GP-1060 is installed. This setting is not reflected in "Right", even if the value less than 2 is set for "Back". Procedur e 1 1 1 1 3 3 3 10 1 November 2003 © TOSHIBA TEC Code Classification 1431 Network Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM able tion value> ALL 1 SYS ACC <0-2> (AT_CASETTE_CHANGE) for Printer/Box printing 1432 Network Mode only for Private Print ALL 0 <0-1> SYS 1433 Network "Disable e-Filing" function ALL 0 <0-1> SYS 1435 Network "Disable private and proof print save" function ALL 0 <0-1> SYS 1436 Network "Disable fax save" function ALL 0 <0-1> SYS 1437 Paper feeding Paper feeding Hole punch on tab paper ALL SYS ALL 0 <0-1> 1 <0-1> ALL 1 <0-1> SYS ALL 1 <1-2> - 1438 SYS 1439 Paper feeding 1440 Network Automatic feed setting of tab paper and insertion sheet (Remote) Automatic feed setting of tab paper and insertion sheet (Local) IP Conflict Detect 1441 Network SNTP Enable ALL 2 <1-2> - 1442 Network SNTP Polling rate ALL - 1444 Network Primary SNTP Address ALL 24 <1-168> - - 1445 Network Secondary SNTP Address ALL - - November 2003 © TOSHIBA TEC Contents Procedur e 0: ACC prohibited 1: Only in the same paper direction 2: In both same direction and different directions 0: Normal mode 1: Mode for Private Print 0: Function OFF (no restriction on data saving or other operations) 1: Function ON (Data saving or other operations are restricted) 0: Function OFF (no restriction on data saving or other operations) 1: Function ON (Data saving or other operations are restricted) 0: Function OFF (no restriction on data saving or other operations) 1: Function ON (Data saving or other operations are restricted 0: No hole punch 1: Hole punch 0: Disabled 1: Enabled 1 0: Disabled 1: Enabled 1 OFF/ON 1: Valid 2: Invalid OFF/ON 1: Valid 2: Invalid Data obtaining interval (Unit: Hour) SNTP server IP Address (Primary) SNTP server IP Address (Secondary) 12 2 1 1 1 1 1 1 12 12 12 12 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 197 05/11 Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM able tion value> Port number to SNTP ALL 123 <165535> IPP administrator name ALL - Code Classification 1446 Network 1447 Network 1448 Network IPP administrator password ALL - - 1449 Network IPP authentication method ALL 1 <1-4> - 1450 Network User name for IPP authentication ALL - - 1451 Network Password for IPP authentication ALL - - 1464 Network Samba server ON/OFF setting ALL 1 <1-4> NIC 1470 General ALL General 0 <0-1> 0 <0-5> SYS 1471 Device authentication function setting User authentication method 1472 General 1473 General 1474 General 1476 Network User data management automatic registration function setting User data management limitation setting User data management limitation Setting by number of printouts Restriction on Address book operation by administrator ALL SYS ALL 0 <0-1> SYS ALL 0 <0-1> 0 <7 digits> SYS ALL ALL e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 198 05/11 0 <0-1> SYS SYS Contents Procedur e 12 This should be an account which can control all IPP jobs. This should be the password of an account which can control all IPP jobs. 1: Disabled 2: Basic 3: Digest 4: Basic Digest This should be the account at the time IPP authentication was performed. This should be the password of the account at the time IPP authentication was performed. 1: Samba enabled 2: Samba disabled 3: Print Share disabled 4: File Share disabled 0: OFF 1: ON 0: Local 1: NTLM (NT Domain) 2: LDAP 3: Kerberos (Active Directory) 0: Disabled 1: Enabled 12 12 12 12 12 12 1 1 1 0: Disabled 1: Enabled 0-9,999,999: 0-9,999,999 sheets 1 Some restrictions can be given on the administrator for operating the Address book. 0: No restriction 1: Can be operated only under the administrator's authorization 1 1 November 2003 © TOSHIBA TEC Code Classification 1477 Network Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM able tion value> Restriction on "To" ("cc") ALL 0 SYS address <0-3> 1478 User interface Display of paper size setting by installation operation of drawers ALL 1479 User interface Default setting of sharpness ALL 1481 General User data management clearing 1482 General 1483 JPN: 0 UC: 1 EUR: 0 <0-1> 5 <1-9> SYS ALL - - User data department management ALL 0 <0-1> SYS General User data recovery ALL - - 1484 Network Authentication method of "Scan to Email" ALL 0 <0-2> SYS 1485 Network ALL 0 <0-1> SYS 1486 Network Setting whether use of Internet FAX is permitted or not when it is given an authenticationn Server setting for LDAP user authentication ALL SYS 1487 Network "From" address assignment method when it is given an authentication ALL 0 <04294967 295> 0 <0-2> 1488 Network ID setting of LDAP server for "From" address assignment ALL November 2003 © TOSHIBA TEC 0 <04294967 295> SYS SYS SYS Contents Procedur e 0: No restriction 1: Can be set from both of the Address book and LDAP server 2: Can be set only from the Address book 3: Can be set only from the LDAP server 0: Not displayed 1: Displayed 1 1: -4 2: -3 3: -2 4: -1 5: 0 6: +1 7: +2 8: +3 9: +4 All the user data in the database and backup files can be deleted. 0: Invalid 1: Valid * When this code is set to “1” (Valid), the department management setting (08-629) should be “1” (Valid). The data in the database is overwritten with the data in the backup file. 0: Disabled 1: SMTP authentication 2: LDAP authentication 0: Not permitted 1: Permitted 1 2 1 3 1 3 1 1 2 0: "User name" + @ + "Domain name" 1: LDAP searching 2: Use the address registered at "From" field of E-mail setting 1 2 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 199 05/11 Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM able tion value> Setting for "From" address ALL 0 SYS edit at "Scan to Email" <0-1> E-mail domain name ALL SYS Code Classification 1489 Network 1491 Network 1492 Paper feeding 1494 General Detection method of 13" LG for single-size document Limitation check method 1495 Maintenance 1496 ALL 0 <0-1> SYS ALL 0 <0-1> SYS Service call checking period setting ALL 6 <0-12> - General Operation setting for User authentication/registration ALL 1 <0-1> SYS 1497 Network e-Filing Access Mode (for Client) ALL 0 <0-2> SYS 1498 FAX 1 <0-1> SYS Inbound FAX function (Forwarding by TSI) e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 200 05/11 Contents 0: Not permitted 1: Permitted 96 + 2 (delimiter) character ASCll sequence only 0: Disabled 1: Enabled 0: Checked at every page printed 1: Checked at every job printed 0: No checking period specified (= Calls service technician immediately) 0: 10 minutes 1: 30 minutes 3: 1 hour 4: 6 hours 5: 12 hours 6: 24 hours 7: 48 hours 8: 7 days 9: 1 month 10: 1 year 11: 5 years 12: Not limited (= Calls service technician if such error has occurred in the past even once or more) 0 : Disables operation setting for User authentication/registration 1 : Enables operation setting for User authentication/registration 0: Mode 1 1: Mode 2 2: Mode 3 0: OFF (Function disabled) 1: ON (Function enabled) Procedur e 1 11 1 2 12 1 1 1 November 2003 © TOSHIBA TEC Code Classification 1530-0 Counter 1530-1 Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM tion able value> PPC 0 SYS Number of 1-UP / <8 digits> output pages Duplex printing PPC 0 SYS 2-UP / <8 digits> Duplex printing 1530-2 1530-3 1530-4 1533-0 Counter 1533-1 Number of output pages of the printer or BOX 2-UP / Simplex printing 4-UP / Duplex printing 4-UP / Simplex printing 1-UP / Duplex printing 2-UP / Duplex printing 1535 Counter 1660 Wireless LAN Wireless LAN Wireless LAN Wireless LAN Wireless LAN Wireless LAN Number of output pages of the FAX printing (1-UP / Duplex printing) Wireless LAN driver Radio ON/OFF setting Wireless LAN driver SSID Wireless LAN driver Network type Wireless LAN driver Security Wireless LAN driver Encryption system Wireless LAN driver Transmission output power Wireless LAN Wireless LAN Wireless LAN driver Transmission rate Wireless LAN driver Transmission rate value Wireless LAN Wireless LAN driver Operation channel 1661 1662 1663 1664 1665 1666 1667 1668 November 2003 © TOSHIBA TEC Contents Procedur e Counts the number of output pages. 4 Counts the number of output pages using [2IN1] or [MAGAZINE SORT]. Counts the number of sheets using [2IN1] or [MAGAZINE SORT]. Counts the number of output pages using [4IN1]. Counts the number of sheets using [4IN1]. 4 4 PPC 0 <8 digits> SYS PPC 0 <8 digits> SYS PPC 0 <8 digits> SYS PRT 0 <8 digits> SYS Counts the number of output pages. 4 PRT 0 <8 digits> SYS 4 FAX 0 <8 digits> SYS ALL 1 <1-2> - - Counts the number of output pages using [2IN1] or [MAGAZINE SORT]. * When printing is performed using a Windows driver, the 1-UP image will be output. Counts the number of output pages in the default settings. 1: OFF 2: ON 12 - Maximum 32 letters 12 1 <1-2> 4 <1-4> 1 <1-3> 1 <1-5> - 12 ALL 1: Infrared wireless LAN 2: Ad-hoc network 1: 802.1x 2: WPA-PSK 3: WEP 4: NONE 1: TKIP 2: AES 3: Dynamic WEP 1: 100% 2: 50% 3: 25% 4: 12.5% 5: min 1: Auto 2: Manual ALL ALL ALL ALL ALL ALL ALL 1 <1-2> 1 <1-12> 1 <1-2> - - - 1: 1 3: 5.5 5: 6 7: 12 9: 24 10: 36 11: 48 12: 54 1: Auto 4 4 1 12 12 12 12 2: 2 4: 11 6: 9 8: 18 12 2: Manual 12 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 201 05/11 2 Code 1669 1670 1671 1672 1673 1674 1675 1676 1677 1678 1679 Classification Wireless LAN Wireless LAN Wireless LAN Wireless LAN Wireless LAN Wireless LAN Wireless LAN Wireless LAN Wireless LAN Wireless LAN Wireless LAN Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM tion able value> Wireless LAN driver ALL 1 Operation channel value <1-11> Wireless LAN driver ALL 1 WEP bit number <1-3> Wireless LAN driver ALL 2 WEP key entry system <1-2> Wireless LAN driver ALL WEP key value Wireless LAN driver ALL WPA-PSK passphrase Wireless LAN driver ALL 1 Sleep mode setting <1-3> Wireless LAN driver ALL 1 Slot-time limitation <1-2> ALL 5 Wireless LAN driver <0-1000> Number of times of software retry Wireless LAN driver ALL 1 Preamble <1-2> Wireless LAN driver ALL 1 Operation mode <1-3> Wireless LAN supplicant ALL 1 Wireless LAN setting <1-3> ALL - - ALL - - Wireless LAN supplicant Path name for secret key of client certificate ALL - - Wireless LAN Wireless LAN supplicant Path name for CA self-certificate ALL - - 1685 Wireless LAN Wireless LAN supplicant EAP user name ALL - - 1686 Wireless LAN Wireless LAN supplicant EAP user name ALL - - 1688 Wireless LAN Wireless LAN supplicant Log file output ALL - - 1680 Wireless LAN 1681 Wireless LAN 1682 Wireless LAN 1684 Wireless LAN supplicant Path name for configuration file Wireless LAN supplicant Path name for client certificate e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 202 05/11 Contents Procedur e 12 1: 64 3: 152 1: Hex 2: 128 12 2: ASCII 12 Maximum 32 letters 12 Maximum 64 letters 12 1: Off 2: Max 3: Normal 1: Long 2: Short 12 12 12 1: Long 2: Longshort 1: All 2: 11b 3: 11g This setting is whether the wireless LAN connection is enabled or disabled. 1: Unset 2: Enabled 3: Disabled Maximum 255 letters This should be the path name in full where the client certificate is located. (Maximum 255 letters) This should be the path name in full where the client certificate is located. (Maximum 255 letters) This should be the path name in full where the CA self-certificate is located. (Maximum 255 letters) This should be the user name when the EAPTLS is used. This should be the user name when the PEAP is used. This should be the path name to which the log file is output. (Maximum 255 letters) 12 12 12 12 12 12 12 12 12 12 November 2003 © TOSHIBA TEC Code Classification Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM tion able value> Wireless LAN supplicant ALL 30 Authentication interval <3065535> 1689 Wireless LAN 1690 Wireless LAN Wireless LAN supplicant Holding interval ALL 60 <6065535> M 1691 Wireless LAN Wireless LAN supplicant EAPOL-Start Number of times of packet retry ALL 3 <165535> M 1692 Wireless LAN Wireless LAN supplicant Session resume ALL 2 <1-2> - 1693 Wireless LAN Wireless LAN supplicant MAC Frame size ALL 1398 <1-1398> - 1696 Wireless LAN Wireless LAN supplicant Device file setting for obtaining random number ALL /dev/ urandom - 1697 Wireless LAN Wireless LAN supplicant CRL directory designation ALL - - 1699 Wireless LAN Wireless LAN supplicant EAP authentication type ALL 1 <1-3> - 1700 Wireless LAN Wireless LAN supplicant CN name ALL - - 1701 Wireless LAN Wireless LAN supplicant CN name check ALL 1 <1-2> - November 2003 © TOSHIBA TEC Contents This should be the timeout interval between EAP responses. 30: 30 seconds The EAP authentication will start after having been waited in this period when an EAP failure was received. 60: 60 seconds When an EAPOL-Start packet has been sent and the request ID cannot be received, this EAPOL-Start packet will be re-sent for the number of times set in this code. 3: 3 times This setting is whether the pre-master key should be updated or not upon a TLS renegotiation. 1: Session is resumed 2: Session is not resumed This is a MAC frame size used in the wireless LAN connection. The data is fragmented into this size. 1398: 1398 bytes This should be the device file name which can obtain a seed to initialize the WEP PRNG for xsupplicant. (Maximum 255 letters) This should be the path name of the directory in full where the CRL file is located. (Maximum 255 letters) This setting is for the EAP authentication type which xsupplicant can authenticate. 1: EAP-TLS 2: PEAP 3: EAP-TLS and PEAP This should be an authentication server name (basically a domain name in full). (Maximum 255 letters) 1: NO 2: YES Procedur e 12 12 12 12 12 12 12 12 12 12 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 203 05/11 2 Code 1702 1703 Classification Wireless LAN Wireless LAN Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM able tion value> Wireless LAN supplicant ALL 0 Debugging level <0-7> Wireless LAN supplicant ALL 1 Ethereal log file output <1-2> 1704 Wireless LAN Wireless LAN supplicant Update interval of PTK (Pairwise Transient Key) ALL 0 <0-720> - 1705 Wireless LAN Wireless LAN supplicant Strict packet check ALL 1 <1-2> - 1706 Wireless LAN Wireless LAN supplicant Priority change at 4-way handshake ALL 1 <1-2> - 1707 Wireless LAN Wireless LAN supplicant Security level ALL 1 <1-3> - 1708 User interface Selectable security level (EAP-TLS) ALL 1 <1-3> - 1709 Bluetooth Bluetooth Bluetooth Bluetooth Bluetooth Bluetooth Installation status of option Bluetooth ON/OFF setting Bluetooth Device name Bluetooth Discovery Bluetooth Security ALL 0 <0-1> 1 <0-1> MFP SYS 1710 1711 1712 1713 ALL ALL ALL ALL e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 204 05/11 1 <0-1> 1 <0-1> SYS SYS SYS SYS Contents 0-7: Setting of log file output level This setting is whether the Ethereal log file is output or not. 1: NO 2: YES The update interval of a secret key across AP (Access Point) and STA (Station) can be set. This interval is for updating the secret key from STA. 0: Not updated 1-720: 1-720 minutes of interval The Ack bit and request bit of EAPOL-Key is checked. 1: Not checked 2: Checked A higher priority is given to the xsupplicant task when a 4-way handshake is started. 1: Priority not changed 2: Priority changed The encryption capability output in TLS clientHello message can be selected. 1: LOW 2: MIDDLE 3: HIGH These are the security level which can be selected from the user interface. This setting is not applied in case of PEAP. ("LOW" and "MIDDLE" is mandatory for PEAP) 1: LOW + MIDDLE + HIGH 2: MIDDLE + HIGH 3: HIGH 0: Not installed 1: Installed 0: OFF 1: ON Maximum 32 letters 0: Not allowed 1: Allowed 0: Security function OFF 1: Security function ON Procedur e 12 12 12 12 12 12 12 1 1 11 1 1 November 2003 © TOSHIBA TEC Code 1714 Classification Bluetooth Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM tion able value> Bluetooth ALL 0000 SYS PIN Contents Procedur e 11 1715 Bluetooth Bluetooth Data encryption ALL 1 <0-1> SYS 1716 Bluetooth ALL 6 <1-50> SYS 1717 Bluetooth ALL 6 <1-50> SYS Setting value ~ 0.5 sec. 1 1720 Network Bluetooth HCRP reception time-out period Bluetooth HCRP transmission timeout period IP address range for IP filter (Minimum area 1) Maximum 8 digits (8-digit sequence) This setting is valid only when the bluetooth security function is ON. 0: Not encrypted 1: Encrypted This setting is valid only when the bluetooth security function is ON. Setting value ~ 0.5 sec. ALL - - 12 1721 Network IP address range for IP filter (Maximum area 1) ALL - - 1722 Network IP address range for IP filter I (Minimum area 2) ALL - - 1723 Network IP address range for IP filter (Maximum area 2) ALL - - 1724 Network IP address range for IP filter (Minimum area 3) ALL - - 1725 Network IP address range for IP filter (Maximum area 3) ALL - - 1726 Network IP address range for IP filter (Minimum area 4) ALL - - IP filter minimum area 1 000.000.000.000255.255.255.255 (Default value: 000.000.000.000) IP filter maximum area 1 000.000.000.000255.255.255.255 (Default value: 000.000.000.000) IP filter minimum area 2 000.000.000.000255.255.255.255 (Default value: 000.000.000.000) IP filter maximum area 2 000.000.000.000255.255.255.255 (Default value: 000.000.000.000) IP filter minimum area 3 000.000.000.000255.255.255.255 (Default value: 000.000.000.000) IP filter maximum area 3 000.000.000.000255.255.255.255 (Default value: 000.000.000.000) IP filter minimum area 4 000.000.000.000255.255.255.255 (Default value: 000.000.000.000) November 2003 © TOSHIBA TEC 2 1 1 12 12 12 12 12 12 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 205 05/11 Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM able tion value> ALL IP address range for IP filter (Maximum area 4) Code Classification 1727 Network 1728 Network IP address range for IP filter (Minimum area 5) ALL - - 1729 Network IP address range for IP filter (Maximum area 5) ALL - - 1730 Network IP address range for IP filter (Minimum area 6) ALL - - 1731 Network IP address range for IP filter (Maximum area 6) ALL - - 1732 Network IP address range for IP filter (Minimum area 7) ALL - - 1733 Network IP address range for IP filter (Maximum area 7) ALL - - 1734 Network IP address range for IP filter (Minimum area 8) ALL - - 1735 Network IP address range for IP filter (Maximum area 8) ALL - - 1736 Network IP address range for IP filter (Minimum area 9) ALL - - e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 206 05/11 Contents IP filter maximum area 4 000.000.000.000255.255.255.255 (Default value: 000.000.000.000) IP filter minimum area 5 000.000.000.000255.255.255.255 (Default value: 000.000.000.000) IP filter maximum area 5 000.000.000.000255.255.255.255 (Default value: 000.000.000.000) IP filter minimum area 6 000.000.000.000255.255.255.255 (Default value: 000.000.000.000) IP filter maximum area 6 000.000.000.000255.255.255.255 (Default value: 000.000.000.000) IP filter minimum area 7 000.000.000.000255.255.255.255 (Default value: 000.000.000.000) IP filter maximum area 7 000.000.000.000255.255.255.255 (Default value: 000.000.000.000) IP filter minimum area 8 000.000.000.000255.255.255.255 (Default value: 000.000.000.000) IP filter maximum area 8 000.000.000.000255.255.255.255 (Default value: 000.000.000.000) IP filter minimum area 9 000.000.000.000255.255.255.255 (Default value: 000.000.000.000) Procedur e 12 12 12 12 12 12 12 12 12 12 November 2003 © TOSHIBA TEC Code Classification 1737 Network Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM tion able value> ALL IP address range for IP filter (Maximum area 9) Contents Procedur e IP filter maximum area 9 000.000.000.000255.255.255.255 (Default value: 000.000.000.000) IP filter minimum area 10 000.000.000.000255.255.255.255 (Default value: 000.000.000.000) IP filter maximum area 10 000.000.000.000255.255.255.255 (Default value: 000.000.000.000) 1: Enabled 2: Disabled 12 2 12 1738 Network IP address range for IP filter (Minimum area 10) ALL - - 1739 Network IP address range for IP filter (Maximum area 10) ALL - - 1740 Network ALL 2 <1-2> - 1741 Network SSL setting HTTP server OFF/ON setting SSL setting HTTP server port number ALL - SSL HTTP server port number 12 1742 Network - Network 1: Enabled 2: Disabled SSL IPP server port number 12 1743 1744 Network SSL setting SSL ftp server OFF/ON ALL 10443 <165535> 2 <1-2> 443 <165535> 2 <1-2> 12 1745 Network SSL setting SSL ftp server Port ALL - 1746 Network SSL setting SSL LDAP Client OFF/ON ALL 990 <165535> 2 <1-2> OFF/ON 1: Valid 2: Invalid Port number to FTP Server 12 1747 Network SSL setting SSL LDAP Client Port ALL OFF/ON 1: Valid 2: Invalid Port number to LDAP Server 1748 Network SSL setting SSL POP3 Client OFF/ON ALL 12 1749 Network SSL setting SSL POP3 Client Port ALL OFF/ON 1: Valid 2: Invalid Port number to POP3 Server 1750 Network SSL setting SSL SMTP Client OFF/ON ALL 12 1751 Network SSL setting SSL SMTP Client Port ALL 2: Invalid 3: SMTP with TLS (STARTTLS) 4: SMTPS (SMTP OverSSL) Port number to SMTP Server SSL setting IPP server OFF/ON setting SSL setting IPP server port number November 2003 © TOSHIBA TEC ALL ALL 636 <165535> 2 <1-2> 995 <165535> 2 <2-4> 465 <165535> - - - - - - - - 12 12 12 12 12 12 12 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 207 05/11 Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM tion able value> Enabling server's IP ALL 2 address acquired by DHCP <1-2> Code Classification 1755 Network 1756 Network Enabling server's IP address acquired by DHCP ALL 2 <1-2> - 1757 Network Enabling server's IP address acquired by DHCP ALL 1 <1-2> - 1759 Network Enabling server's IP address acquired by DHCP ALL 2 <1-2> - 1760 Network Enabling server's IP address acquired by DHCP ALL 2 <1-2> - 1762 Network Enabling server's IP address acquired by DHCP ALL 2 <1-2> - 1763 Wireless LAN ALL - 1764 Wireless LAN ALL 1765 Wireless LAN Wireless LAN supplicant Direction of Ethereal log file output Wireless LAN supplicant Control sequence setting of "Cipher Suite" Wireless LAN supplicant Path name for user certificate ALL e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 208 05/11 Contents Procedur e 12 - Domain Name Server option (6) 1: Enabled 2: Disabled * This value is used only when DHCP is enabled. NetBIOS over TCP/IP Name Server option (44) = Primary and Secondary Wins NAME 1: Enabled 2: Disabled * This value is used only when DHCP is enabled. The Host Name Vendor Extension option (12) 1: Enabled 2: Disabled * This value is used only when DHCP is enabled. SMTP Server Option (69) Simple Mail Server Address 1: Enabled 2: Disabled * This value is used only when DHCP is enabled. POP3 Server Option (70) Post Office Server Address 1: Enabled 2: Disabled * This value is used only when DHCP is enabled. SNTP Server Option (42) NTP Server Address 1: Enabled 2: Disabled * This value is used only when DHCP is enabled. Maximum 63 letters 12 - - Maximum 255 letters 12 - - Maximum 63 letters 12 12 12 12 12 12 November 2003 © TOSHIBA TEC Code Classification Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM able tion value> ALL Wireless LAN supplicant Path name entered for CA self-certificate Enabling server's IP ALL 2 SYS address acquired by DHCP <1-2> 1766 Wireless LAN 1767 Network 1768 Network Previous IP address ALL - - 1779 Network Default data saving directory of "Scan to File" ALL 0 <0-2> SYS 1781-0 Network Notification of scan job ALL 0 <0-1> 0 <0-1> SYS 1781-1 When job completed On error ALL SYS 1782 Network File name format of "Save as file" and Email transmission ALL 0 <0-5> SYS 1783 Network Date display format of the file name of "Save as file" and Email transmission ALL 0 <0-4> SYS Contents Procedur e Maximum 63 letters 12 DNS domain name Option (15) DNS domain name of the client 1: Enabled 2: Disabled * This value is used only when DHCP is enabled. 000.000.000.000255.255.255.255 (Default value: 000.000.000.000) 0: Local directory 1: REMOTE 1 2: REMOTE 2 Sets the notification method of scan job completion. 0: Invalid 1: Valid Sets the naming method of the file of "Save as file" and Email transmission. 0: [FileName]-[Data][Page] 1: [FileName]-[Page][Data] 2: [Data]-[FileName][Page] 3: [Data]-[Page]-[FileName] 4: [Page]-[FileName][Data] 5: [Page]-[Data]-[FileName] Sets the data display format of the file of "Save as file" and Email transmission. 0: [YYYY][MM][DD] [HH][mm][SS] 1: [YY][MM][DD] [HH][mm][SS] 2: [YYYY][MM][DD] 3: [YY][MM][DD] 4: [HH][mm][SS] 12 12 1 4 4 1 1 The order of [YY], [MM] and [DD] varies depending on the setting of the code 08-640 (Data display format). November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 209 05/11 2 Code Classification 1784 Network 1785 Network 1786 Network 1850 Network 1851 Network 1852 Network 1853 Network 1854 Network 1855 Network 1856 Network 1857 Network 1911 Finisher 1912 Finisher 1915 Network 1920 Network 1921 Network 1922 Network 1923 Network 1924 Network Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM tion able value> Single page data saving ALL 0 SYS directory at "Save as file" <0-1> 1 ALL - UTY ALL - UTY Maximum 128 letters 12 ALL - UTY Maximum 128 letters 12 ALL 1 <1-2> - NIC 1: Windows Server 2: Not Windows Server Sets a user attribute name. 12 ALL 4 <4-6> SYS ALL 3 <3-6> SYS IPP MaxConnection IPP ActiveConnection LPD MaxConnection LPD ActiveConnection AppleTalk MaxConnection ALL 16 <1-16> 10 <1-16> 10 <1-16> 10 <1-16> 10 <1-16> NIC Device domain name of device authentication Windows domain No. 2 of user authentication Windows domain No. 3 of user authentication LDAP authentication Server type LDAP authentication User attribute Procedur e Sets the directory where the file of "Save as file" is saved. 0: Save it under a subfolder 1: Save it without creating a subfolder Sets the digit of a page number attached on the file. 4-6: 4-6 digits Sets the extension digits of the file to be saved. 3: Auto 4: 4 digits 5: 5 digits 6: 6 digits Number of maximum connections (IPP). Number of active connections (IPP). Number of maximum connections (LPD). Number of active connections (LPD). Number of maximum connections (AppleTalk). Number of active connections (AppleTalk). Number of maximum connections (RawPrint). Number of active connections (RawPrint). 3-30 sec. (in increments of 1 sec.) 0: MJ-1023/MJ-1024 1: MJ-1101 0: Eliminates 2 mm from circumference (Void: 2 mm) 1: No space eliminated (Void: 0 mm) Maximum 128 letters Page number display format of the file of "Save as file" and Email transmission Extension (suffix) format of the file of "Save as file" AppleTalk ActiveConnection RawPrint MaxConnection RawPrint ActiveConnection Manual stapling time-out period Finisher model switching setting value Filing size for Network scanning function Contents ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 210 05/11 10 <1-16> 10 <1-16> 10 <1-16> 15 <3~30> 0 <0~1> 0 <0-1> NIC NIC NIC NIC NIC NIC NIC M M SYS NIC 1 1 12 12 12 12 12 12 12 12 1 1 1 12 12 November 2003 © TOSHIBA TEC Code Classification 1925 Network 1926 FAX 1928 Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM able tion value> ALL 2 SYS Execution of user authenti<0-2> cation when the user ID is not entered Tab/cover sheet printing at FAX reception Printing stop function ALL 0 <0-1> SYS Network Role Based Access LDAP search index ALL SYS 1929 User interface Keyboard layout for Language 1 ALL 0 <04294967 295> 0 <0-2> 1930 User interface Keyboard layout for Language 2 ALL 1 <0-2> SYS 1931 User interface Keyboard layout for Language 3 ALL EUR:2 Other:0 <0-2> SYS 1932 User interface Keyboard layout for Language 4 ALL 0 <0-2> SYS 1933 User interface Keyboard layout for Language 5 ALL 0 <0-2> SYS 1934 User interface Keyboard layout for Language 6 ALL 0 <0-2> SYS 1935 User interface Keyboard layout for Language 7 ALL 0 <0-2> SYS 1936 Network AppleTalk device name ALL MFP_ serial UTY November 2003 © TOSHIBA TEC SYS Contents 0: Forcible execution 1: Execution impossible (pooled in the invalid queue) 2: Forcible deletion Sets on or off of the printing function of special sheets such as tab or cover sheet of FAX, Email or list print. 0: Function off 1: Function on Procedur e 1 2 1 5 1: QWERTY layout (for Europe) 2: QWERTZ layout 3: AZERTY layout 1: QWERTY layout (for Europe) 2: QWERTZ layout 3: AZERTY layout 1: QWERTY layout (for Europe) 2: QWERTZ layout 3: AZERTY layout 1: QWERTY layout (for Europe) 2: QWERTZ layout 3: AZERTY layout 1: QWERTY layout (for Europe) 2: QWERTZ layout 3: AZERTY layout 1: QWERTY layout (for Europe) 2: QWERTZ layout 3: AZERTY layout 1: QWERTY layout (for Europe) 2: QWERTZ layout 3: AZERTY layout Maximum 32 letters The Network-related serial number of the equipment appears at "serial". 1 1 1 1 1 1 1 12 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 211 05/11 Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM able tion value> ALL 0 SYS User name and password <0-2> at user authentication or "Save as file" Code Classification 1937 Network 1939 Network STAGE I/F startup setting ALL 1940 Network STAGE port number ALL 1942 Network ALL 1943 Network 1944 Network 1950 Network Device authentication PDC/BDC time-out period User authentication PDC/BDC time-out period Device/User authentication Method of Windows domain authentication SMB signature for SMB server 1951 Network 1952 Network 1953 Network 1954 Network 1955 Network 1956 Network 1957 Network 1958 Network 1959 Network ALL ALL 0 <04294967 295> 20080 <165535> 60 <1-180> 30 <1-180> 1 <1-3> Contents Procedur e NIC 0: User name and password of the device 1: User name and password at the user authentication (Template registration information comes first when a template is retrieved.) 2: User name and password at the user authentication (User information of the authentication comes first when a template is retrieved.) 32bit definition 0: Disabled bit1: Normal Remote I/F bit2: Remote Scan I/F STAGE port number 12 NIC Unit: Second 12 NIC Unit: Second 12 NIC 12 12 NIC 1 12 ALL 1 <1-3> UTY SMB signature for SMB client ALL 1 <1-3> UTY Device name for device authentication Password for the device name used for device authentication PDC2 of user authentication BDC2 of user authentication PDC3 of user authentication BDC3 of user authentication PDC of device authentication BDC of device authentication ALL - UTY 1: Auto 2: Kerberos 3: NTLMv2 1: Auto 2: Valid 3: Invalid 1: Auto 2: Valid 3: Invalid Maximum 128 letters ALL - UTY Maximum 128 letters 12 ALL - UTY Maximum 128 letters 12 ALL - UTY Maximum 128 letters 12 ALL - UTY Maximum 128 letters 12 ALL - UTY Maximum 128 letters 12 ALL - UTY Maximum 128 letters 12 ALL - UTY Maximum 128 letters 12 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 212 05/11 12 12 November 2003 © TOSHIBA TEC <<Pixel counter related code>>(Chap. 2.2.9) Code 1500 Classification Pixel counter Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM tion able value> Standard paper size setting ALL EUR: 0 SYS UC: 1 JPN: 0 <0-1> 1501 Pixel counter Pixel counter all clearing ALL - SYS 1502 Pixel counter Service technician reference counter clearing ALL - SYS 1503 Pixel counter Toner cartridge reference counter clearing ALL - SYS 1504 Pixel counter Pixel counter display setting ALL 1 <0-1> SYS 1505 Pixel counter Displayed reference setting ALL 0 <0-1> SYS 1506 Pixel counter Toner empty determination counter setting ALL 0 <0-1> SYS 1507 Pixel counter Threshold setting for toner empty determination (Output pages) ALL 400 <0-999> SYS 1508 Pixel counter Threshold setting for toner empty determination (Pixel counter) ALL 17550 <060000> SYS 1509 Pixel counter ALL 0 <0-1> SYS 1510 Pixel counter Pixel counter clear flag/ Service technician reference Service technician reference cleared date ALL - SYS 1514 Pixel counter Toner cartridge reference cleared date ALL - SYS 1518 Pixel counter Toner cartridge reference count started date ALL - SYS November 2003 © TOSHIBA TEC Contents Procedur e Selects the standard paper size to convert it into the pixel count (%). 0: A4 1: LT Clears all information related to the pixel counter. Clears all information related to the service technician reference pixel counter. Clears all information related to the toner cartridge reference pixel counter. Selects whether or not to display the pixel counter on the LCD screen. 0: Displayed 1: Not displayed Selects the reference when displaying the pixel counter on the LCD screen. 0: Service technician reference1: Toner cartridge reference Selects the counter to determine toner empty. 0: Output pages 1: Pixel counter Sets the number of output pages to determine toner empty. This setting is valid when “0” is set at 08-1506. Sets the number of output pages to determine toner empty. This setting is valid when “1” is set at 08-1506. Becomes “1” when 081502 is performed. 1 Displays the date on which 08-1502 was performed. Displays the date on which 08-1503 was performed. Displays the date on which 08-1503 was performed. 2 2 3 3 3 1 1 1 1 1 2 2 2 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 213 05/12 Code Classification Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM able tion value> PPC <8 digits> SYS Number of output pages (Service technician reference) 1548 Pixel counter 1550 Pixel counter Number of output pages (Service technician reference) PRT <8 digits> SYS 1551 Pixel counter Number of output pages (Service technician reference) FAX <8 digits> SYS 1553 Pixel counter Number of output pages (Toner cartridge reference) PPC <8 digits> SYS 1555 Pixel counter Number of output pages/ black (Toner cartridge reference) PRT <8 digits> SYS 1556 Pixel counter Number of output pages (Toner cartridge reference) FAX <8 digits> SYS 1566 Pixel counter Toner cartridge replacement counter ALL <3 digits> SYS 1592 Pixel counter Average pixel count (Service technician reference) PPC 0 <010000> SYS 1593 Pixel counter Average pixel count (Service technician reference) PRT 0 <010000> SYS e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 214 05/12 Contents Counts the number of output pages converted to the standard paper size in the copy function, black mode and service technician reference. [Unit. page] Counts the number of output pages converted to the standard paper size in the printer function and service technician reference. [Unit. page] Counts the number of output pages converted to the standard paper size in the FAX function and service technician reference. [Unit. page] Counts the number of output pages converted to the standard paper size in the copy function and toner cartridge reference. [Unit. page] Counts the number of output pages converted to the standard paper size in the printer function and toner cartridge reference. [Unit. page] Counts the number of output pages converted to the standard paper size in the FAX function and toner cartridge reference. [Unit. page] Counts the number of time of the toner cartridge replacement. Displays the average pixel count in the copy function and service technician reference. [Unit: 0.01%] Displays the average pixel count in the printer function and service technician reference. [Unit: 0.01%] Procedur e 2 2 2 2 2 2 2 2 2 November 2003 © TOSHIBA TEC Code 1594 Classification Pixel counter Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM tion able value> SYS FAX 0 Average pixel count <0(Service technician refer10000> ence) 1595 Pixel counter Average pixel count (Service technician reference) PPC/ PRT/ FAX 0 <010000> SYS 1606 Pixel counter Latest pixel count (Service technician reference) PPC 0 <010000> SYS 1607 Pixel counter Latest pixel count (Service technician reference) PRT 0 <010000> SYS 1608 Pixel counter Latest pixel count (Service technician reference) FAX 0 <010000> SYS 1613 Pixel counter Average pixel count (Toner cartridge reference) PPC 0 <010000> SYS 1619 Pixel counter Average pixel count (Toner cartridge reference) PRT 0 <010000> SYS 1624 Pixel counter Average pixel count (Toner cartridge reference) PPC/ PRT/ FAX 0 <010000> SYS 1625 Pixel counter Average pixel count (Toner cartridge reference) FAX 0 <010000> SYS 1634 Pixel counter Latest pixel count (Toner cartridge reference) FAX 0 <010000> SYS 1639 Pixel counter Latest pixel count (Toner cartridge reference) PPC 0 <010000> SYS November 2003 © TOSHIBA TEC Contents Displays the average pixel count in the FAX function and service technician reference. [Unit: 0.01%] Displays the average pixel count in the copy/ printer/FAX function and service technician reference. [Unit: 0.01%] Displays the latest pixel count in the copy function, black mode and service technician reference. [Unit: 0.01%] Displays the latest pixel count in the printer function and service technician reference. [Unit: 0.01%] Displays the latest pixel count in the FAX function and service technician reference. [Unit: 0.01%] Displays the average pixel count in the printer function and toner cartridge reference. [Unit: 0.01%] Displays the average pixel count in the printer function, and toner cartridge reference. [Unit: 0.01%] Displays the average pixel count in the copy/ printer/FAX function and toner cartridge reference. [Unit: 0.01%] Displays the average pixel count in the FAX function and toner cartridge reference. [Unit: 0.01%] Displays the latest pixel count in the FAX function and toner cartridge reference. [Unit: 0.01%] Displays the latest pixel count in the copy function and toner cartridge reference. [Unit: 0.01%] Procedur e 2 2 2 2 2 2 2 2 2 2 2 2 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 215 05/12 Code Classification Setting mode (08) <e-STUDIO352/452> Default Func- <AcceptItems RAM tion able value> SYS Latest pixel count PRT 0 (Toner cartridge reference) <010000> 1640 Pixel counter 1649-0 1649-1 1649-2 1649-3 1649-4 1649-5 1649-6 1649-7 1649-8 1649-9 Pixel counter Pixel count distribution 1650-0 1650-1 1650-2 1650-3 1650-4 1650-5 1650-6 1650-7 1650-8 1650-9 Pixel counter Pixel count distribution 1651-0 1651-1 1651-2 1651-3 1651-4 1651-5 1651-6 1651-7 1651-8 1651-9 Pixel counter Pixel count distribution 0-5% 5.1-10% 10.1-15% 15.1-20% 20.1-25% 25.1-30% 30.1-40% 40.1-60% 60.1-80% 80.1100% 0-5% 5.1-10% 10.1-15% 15.1-20% 20.1-25% 25.1-30% 30.1-40% 40.1-60% 60.1-80% 80.1100% 0-5% 5.1-10% 10.1-15% 15.1-20% 20.1-25% 25.1-30% 30.1-40% 40.1-60% 60.1-80% 80.1100% Contents Displays the latest pixel count in the printer function and toner cartridge reference. [Unit: 0.01%] The pixel count data are divided into 10 ranges. The number of output pages in each range is displayed. In this code, the distributions in the copy function are displayed. [Unit: page] Procedur e 2 14 14 14 14 14 14 14 14 14 14 PPC PPC PPC PPC PPC PPC PPC PPC PPC PPC <8 digits> <8 digits> <8 digits> <8 digits> <8 digits> <8 digits> <8 digits> <8 digits> <8 digits> <8 digits> SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS PRT PRT PRT PRT PRT PRT PRT PRT PRT PRT <8 digits> <8 digits> <8 digits> <8 digits> <8 digits> <8 digits> <8 digits> <8 digits> <8 digits> <8 digits> SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS The pixel count data are divided into 10 ranges. The number of output pages in each range is displayed. In this code, the distributions in the printer function are displayed. [Unit: page] 14 14 14 14 14 14 14 14 14 14 FAX FAX FAX FAX FAX FAX FAX FAX FAX FAX <8 digits> <8 digits> <8 digits> <8 digits> <8 digits> <8 digits> <8 digits> <8 digits> <8 digits> <8 digits> SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS The pixel count data are divided into 10 ranges. The number of output pages in each range is displayed. In this code, the distributions in the FAX function are displayed. [Unit: page] 14 14 14 14 14 14 14 14 14 14 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 216 05/12 November 2003 © TOSHIBA TEC <<PM support mode related code>> • The management items at PM support mode can also be operated at setting mode (08). The following items are displayed or set by using sub-codes at PM management setting in the table below. <Sub-codes> 0: Present number of output pages - Means the present number of output pages. 1: Recommended number of output pages for replacement - Means the recommended number of output pages for replacement. 2: Number of output pages at the last replacement - Means the number of output pages at the last replacement. 3: Present driving counts - Means the present drive counts (1 count = 2 seconds). 4: Recommended driving counts to be replaced - Means the recommended drive counts for replacement (1 count = 2 seconds). 5: Driving counts at the last replacement - Means the drive counts at the last replacement. 6: Present output pages for control - Means the present number of output pages for controlling. 7: Present driving counts for control - Means the present drive counts for controlling (1 count = 2 seconds). 8: Number of times replaced - Counts up when clearing the counter of each unit in the PM Support Mode Screen. Notes: • Sub-code 3 is equivalent to sub-code 7. • When the value of sub-code 3 is changed, the value of sub-code 7 is also updated and vice versa. • When "0" is set at one of sub-codes 0, 3, 6 and 7, the rest of them are automatically updated to "0". PM management setting <Procedure 4> *Indicated in 8 digits Date of previous replacement <Procedure 2> Photoconductive drum 1150-0 to 8 1151 <Default values of code 1150 (e-STUDIO352/452)> Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0 Sub-code 1: 120000/150000 Sub-code 4: 220000/220000 Drum cleaning blade 1158-0 to 8 1159 <Default values of code 1158 (e-STUDIO352/452)> Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0 Sub-code 1: 120000/150000 Sub-code 4: 220000/220000 Drum separation finger 1172-0 to 8 1173 <Default values of code 1172 (e-STUDIO352/452)> Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0 Sub-code 1: 120000/150000 Sub-code 4: 220000/220000 Main charger grid 1174-0 to 8 1175 <Default values of code 1174 (e-STUDIO352/452)> Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0 Sub-code 1: 120000/150000 Sub-code 4: 220000/220000 Items November 2003 © TOSHIBA TEC Remarks e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 217 05/12 2 PM management setting <Procedure 4> *Indicated in 8 digits Date of previous replacement <Procedure 2> Main charger wire 1182-0 to 8 1183 <Default values of code 1182 (e-STUDIO352/452)> Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0 Sub-code 1: 120000/150000 Sub-code 4: 220000/220000 Ozone filter 1198-0 to 8 1199 <Default values of code 1198 (e-STUDIO352/452)> Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0 Sub-code 1: 120000/150000 Sub-code 4: 220000/220000 Developer material 1200-0 to 8 1201 <Default values of code 1200 (e-STUDIO352/452)> Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0 Sub-code 1: 120000/150000 Sub-code 4: 220000/220000 Transfer charger wire 1214-0 to 8 1215 <Default values of code 1214 (e-STUDIO352/452)> Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0 Sub-code 1: 120000/150000 Sub-code 4: 220000/220000 Separation charger wire 1224-0 to 8 1225 <Default values of code 1224 (e-STUDIO352/452)> Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0 Sub-code 1: 120000/150000 Sub-code 4: 220000/220000 Fuser roller 1246-0 to 8 1247 <Default values of code 1246 (e-STUDIO352/452)> Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0 Sub-code 1: 120000/150000 Sub-code 4: 220000/220000 Pressure roller 1250-0 to 8 1251 <Default values of code 1250 (e-STUDIO352/452)> Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0 Sub-code 1: 120000/150000 Sub-code 4: 220000/220000 Cleaning roller 1266-0 to 8 1267 Fuser roller separation finger 1268-0 to 8 1269 <Default values of code 1266 (e-STUDIO352/452)> Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0 Sub-code 1: 120000/150000 Sub-code 4: 220000/220000 <Default values of code 1268 (e-STUDIO352/452)> Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0 Sub-code 1: 120000/150000 Sub-code 4: 220000/220000 1282-0, 1, 2, 8 1283 <Default values of code 1282 (e-STUDIO352/452)> Sub-codes 0, 2, 8: 0/0 Sub-code 1: 120000/120000 1284-0,1,2,8 1285 <Default values of code 1284 (e-STUDIO352/452)> Sub-codes 0, 2, 8: 0/0 Sub-code 1: 120000/120000 1286-0, 1, 2, 8 1287 <Default values of code 1286 (e-STUDIO352/452)> Sub-codes 0, 2, 8: 0/0 Sub-code 1: 120000/120000 Items Pickup roller (RADF) Feed roller (RADF) Separation roller (RADF) e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 218 05/11 Remarks November 2003 © TOSHIBA TEC PM management setting <Procedure 4> *Indicated in 8 digits Date of previous replacement <Procedure 2> Pickup roller (Upper drawer) 1290-0, 1, 2, 8 1291 <Default values of code 1290 (e-STUDIO352/452)> Sub-codes 0, 2, 8: 0/0 Sub-code 1: 80000/80000 Pickup roller (Lower drawer) 1292-0,1,2,8 1293 <Default values of code 1292 (e-STUDIO352/452)> Sub-codes 0, 2, 8: 0/0 Sub-code 1: 80000/80000 Pickup roller (LCF) 1294-0,1,2,8 1295 <Default values of code 1294 (e-STUDIO352/452)> Sub-codes 0, 2, 8: 0/0 Sub-code 1: 160000/160000 Feed roller (Upper drawer) 1298-0,1,2,8 1299 <Default values of code 1298 (e-STUDIO352/452)> Sub-codes 0, 2, 8: 0/0 Sub-code 1: 80000/80000 Feed roller (Lower drawer) 1300-0,1,2,8 1301 <Default values of code 1300 (e-STUDIO352/452)> Sub-codes 0, 2, 8: 0/0 Sub-code 1: 80000/80000 1302-0, 1, 2, 8 1303 <Default values of code 1302 (e-STUDIO352/452)> Sub-codes 0, 2, 8: 0/0 Sub-code 1: 160000/160000 Separation roller (Upper drawer) 1306-0,1,2,8 1307 <Default values of code 1306 (e-STUDIO352/452)> Sub-codes 0, 2, 8: 0/0 Sub-code 1: 80000/80000 Separation roller (Lower drawer) 1308-0,1,2,8 1309 <Default values of code 1308 (e-STUDIO352/452)> Sub-codes 0, 2, 8: 0/0 Sub-code 1: 80000/80000 Separation roller (LCF) 1310-0,1,2,8 1311 <Default values of code 1310 (e-STUDIO352/452)> Sub-codes 0, 2, 8: 0/0 Sub-code 1: 160000/160000 Separation roller (PFP upper drawer) 1312-0,1,2,8 1313 <Default values of code 1312 (e-STUDIO352/452)> Sub-codes 0, 2, 8: 0/0 Sub-code 1: 80000/80000 Separation roller (PFP lower drawer) 1314-0,1,2,8 1315 <Default values of code 1314 (e-STUDIO352/452)> Sub-codes 0, 2, 8: 0/0 Sub-code 1: 80000/80000 Separation roller (Bypass unit) 1316-0,1,2,8 1317 <Default values of code 1316 (e-STUDIO352/452)> Sub-codes 0, 2, 8: 0/0 Sub-code 1: 80000/80000 Feed roller (PFP upper drawer) 1320-0,1,2,8 1321 <Default values of code 1320 (e-STUDIO352/452)> Sub-codes 0, 2, 8: 0/0 Sub-code 1: 80000/80000 Feed roller (PFP lower drawer) 1322-0,1,2,8 1323 <Default values of code 1322 (e-STUDIO352/452)> Sub-codes 0, 2, 8: 0/0 Sub-code 1: 80000/80000 Items Feed roller (LCF) November 2003 © TOSHIBA TEC Remarks e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 219 06/01 2 PM management setting <Procedure 4> *Indicated in 8 digits Date of previous replacement <Procedure 2> Feed roller (Bypass unit) 1324-0,1,2,8 1325 <Default values of code 1324 (e-STUDIO352/452)> Sub-codes 0, 2, 8: 0/0 Sub-code 1: 80000/80000 Pickup roller (PFP upper drawer) 1328-0,1,2,8 1329 <Default values of code 1328 (e-STUDIO352/452)> Sub-codes 0, 2, 8: 0/0 Sub-code 1: 80000/80000 Pickup roller (PFP lower drawer) 1330-0,1,2,8 1331 <Default values of code 1330 (e-STUDIO352/452)> Sub-codes 0, 2, 8: 0/0 Sub-code 1: 80000/80000 1332-0, 1, 2, 8 1333 <Default values of code 1332 (e-STUDIO352/452)> Sub-codes 0, 2, 8: 0/0 Sub-code 1: 80000/80000 Items Pickup roller (Bypass unit) e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 220 05/11 Remarks November 2003 © TOSHIBA TEC <<Procedure to copy the total counter value (08-257)>> (1) Turn ON the power while [0] and [8] are pressed simultaneously. (2) Key in the code “257” and press the [START] button (the following is displayed). Note: Before performing the following operations, note the current counter values. 2 (3) Key in the value “1” or “2” and press the [START] button. The value entered is displayed on the left of the “%”, and the [ENTER] button is displayed. Note: The value can be erased by pressing the [CLEAR] button to change as long as the [START] button is not pressed. (The value on the left of the “%” is reset to “0” by pressing the [CLEAR] button.) • Key in “1” to copy the value of the total counter (LGC board) (A) onto the value of the backup counter (SYS board) (B). (A) November 2003 © TOSHIBA TEC (B) e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 221 04/09 • Key in “2” to copy the value of the backup counter (SYS board) (B) onto the value of the total counter (LGC board) (A). (A) (4) (B) Press the [ENTER] button to complete overwriting of the counter value. Note: The screen returns to the code entry screen without copying (overwriting) the value when the [CANCEL] button is pressed. e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 222 04/09 November 2003 © TOSHIBA TEC 2.2.9 Pixel counter 1) Outline Pixel counter is a function that counts the number of dots emitted by the laser and converts it into the print ratio (%) per standard paper size. This “Print ratio (%) per standard paper size” is called Pixel count (%). This function enables you to know how each user uses the equipment and to grasp the tendency of toner consumption (number of output pages per cartridge). November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 223 05/12 2 2) Factors affecting toner consumption Standard number of output pages per cartridge shows the average number of output pages under the condition that the data of print ratio 6% is printed on the standard paper size (A4/LT) at a normal temperature and humidity. However, users do not always print under the above condition. As for the type of original, copy/print mode and environment, each user has different tendency, and as a result, the number of output pages per cartridge becomes different depending on the user. The major factors affecting toner consumption are as follows: - Original/Data coverage - Original/Data density - Original/Print mode - Density setting Also there are other factors in addition to the above, such as environment, individual difference of equipment, difference in lot quality of materials, toner density and drum surface potential. Toner consumption Toner consumption The general relations between the 4 factors mentioned in the previous page and toner consumption per output page in the Copier Function are as follows: Toner consumption Original density Toner consumption Original coverage TEXT /PHOTO TEXT Manual Manual Automatic Manual Manual Manual density density density density density density +5 Center +1 -1 -5 PHOTO Original mode Density setting Fig. 2-4 Factors affecting toner consumption and the tendency e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 224 November 2003 © TOSHIBA TEC 3) Details of pixel counter - Toner cartridge reference and service technician reference The pixel counter function in this equipment has 2 references, toner cartridge reference and service technician reference. Toner cartridge reference This is a system that accumulates data between the installation of a new toner cartridge and next installation.The installation of new toner cartridge is judged when the total number of pixel count or output pages after the detection of toner empty has exceeded the threshold.The threshold to be used is selectable in the setting mode (08-1506) between the pixel count and output pages (0: Output pages 1: Pixel counter). The threshold of pixel count is set in the setting mode (08-1508) and that of output pages is set in the setting mode (08-1507).When the new toner cartridge is judged as installed, the data related with the previous cartridge is cleared and replaced with the data after the installation of new cartridge.Clearing of the counter of the toner cartridge reference is performed in the setting mode(08-1503). Service technician reference This is a system that accumulates data between clearing the counter of the service technician reference by service technician and subsequently clearing the same counter.Clearing of the counter of the service technician reference is performed in the setting mode(08-1502). - Print count (number of output pages) The number of output pages shown at the pixel counter is counted after converting all paper sizes to the standard paper size (A4/LT). Printing on other than the standard size is converted by paper area ratio. The standard paper size is set in the setting mode (08-1500).The examples of conversion are as follows: Ex.) 1. “1” is added to the print count when printing on A4/LT size. 2. “2” is added to the print count when printing on A3/LD size. (area ratio to A4/LT: 200%) 3. “1.49” is added to the print count when printing on B4 size. (area ratio to A4: 149%) 4. “1.27” is added to the print count when printing on LG size. (area ratio to LT: 127%) - Pixel count (%) Pixel count (%) shows the ratio of laser emitting pixels to all pixels on standard paper. The examples of pixel count are as follows: Note: In the following examples, ‘solid copy’ is considered to be 100%. But since the image has 4 margins, it never becomes 100% actually. Ex.) 1. Printing 5 pages on A4/LT size with solid copy (Laser emits to all pixels.) ####" Pixel count: 100%, Print count: 5 2. Printing 5 pages on A4/LT size with blank copy (Laser never emits.) ####" Pixel count: 0%, Print count: 5 3. Printing 2 pages on A4/LT size with solid copy (Laser emits to all pixels.) Printing 2 pages on A4/LT size with blank copy (Laser never emits.) ####" Pixel count: 50%, Print count: 4 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 225 2 4. Printing 3 pages on A4/LT size with 6% of laser emission Printing 1 page on A4/LT size with 2% of laser emission ####" Pixel count: 5%, Print count: 4 5. Printing 2 pages on A3/LD size with solid copy (Laser emits to all pixels.) ####" Pixel count: 100%, Print count: 4 6. Printing 2 pages on A3/LD size with 6% of laser emission ####" Pixel count: 6%, Print count: 4 - Average pixel count (%) and latest pixel count (%) There are 2 types of the value calculated as the pixel count, average pixel count (%) and latest pixel count (%). Average pixel count (%) The average value of all pixel count data after each reference data is cleared is calculated and displayed. Latest pixel count (%) The value is displayed for printing just before the pixel counter is confirmed. - Type of calculated data Since this is multifunctional, the data of pixel count is calculated for each function.The following list is the information that can be confirmed by LCD screen. But actually, more information can be confirmed by the setting mode (08).See after-mentioned (5)-(c) for details. ": With data $: Without data Toner cartridge reference Service technician reference Copier function " " Printer function " " FAX function " " Total " " Table 2-201 Type of calculated data - Setting related with the pixel counter function (f-1) Standard paper size setting The standard paper size (A4 or LT) to convert it into the pixel count is selected (08-1500). (f-2) Pixel counter display setting Whether or not to display the pixel counter on the LCD screen is selected (08-1504). (f-3) Display reference setting The reference when displaying the pixel counter on the LCD screen (toner cartridge reference or service technician reference) is selected (08-1505). (f-4) Determination counter of toner empty This is the counter to determine the replacement of new toner cartridge after the toner empty is detected. After the toner empty is detected by the auto-toner sensor, this counter checks if toner empty is not detected one more time while the specified number of pixel count or output pages is counted. e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 226 November 2003 © TOSHIBA TEC (f-5) Pixel counter clearing There are 3 types for the pixel count clear as follows: 08-1501: All information related to the pixel count is cleared. 08-1502: All information related to the service technician reference pixel count is cleared. 08-1503: All information related to the toner cartridge reference pixel count is cleared. 4) Relation between pixel count and toner consumption The user’s printing out the image with large coverage or high density may cause the large value of pixel count. And the setting that toner consumption becomes high in the original mode or density setting may cause it as well.In this case, the replacement cycle of toner cartridge is faster than the standard number of output pages. Therefore, this trend needs to be grasped for the service.The relation between pixel count and number of output pages per cartridge is as follows: Number of output pages per cartridge (page) Standard number of output pages X X/2 X/10 60% 6% 12% Pixel count (%) Fig. 2-5 Pixel count and number of output pages per cartridge November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 227 2 5) Pixel counter confirmation - Display on LCD screen Whether or not to display the pixel counter on the LCD screen is selected (0: Displayed, 1: Not displayed) in the setting mode (08-1504), and whether or not to display it at the service technician reference or toner cartridge reference is selected (0: Service technician reference, 1: Toner cartridge reference) in the setting mode (08-1505). The following screen is displayed when the buttons, [USER FUNCTIONS], [COUNTER] and [PIXEL COUNTER] are pressed in this order after “Displayed” is selected with the code above and the power is, as usual, turned ON. The following screen is displayed when the toner cartridge reference is selected in the setting mode (08-1505). Fig. 2-6 Information screen of toner cartridge reference The following screen is displayed when the service technician reference is selected in the setting mode (08-1505). Fig. 2-7 Information screen of service technician reference e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 228 November 2003 © TOSHIBA TEC - Data list printing The data for pixel counter can be printed in the list print mode (9S). 9S-104: The data of the toner cartridge reference is printed. 9S-105: The data of service technician reference is printed. PIXEL COUNTER CODE LIST 2003.4.23 09:55 2 TONERCARTRIDGE No DATE 0 20030423 1 20030423 2 20030423 Print Count [LT/A4] Average Pixel Count [%] Latest Pixel Count [%] PPC 12345 12345 12345 PRN 23456 23456 23456 FAX 12345 12345 12345 TOTAL 45678 45678 45678 FAX 12345 12345 12345 TOTAL 45678 45678 45678 Fig. 2-8 Data list of toner cartridge reference PIXEL COUNTER CODE LIST 2003.4.23 09:55 SERVICEMAN No DATE 0 20030423 1 20030423 2 20030423 Print Count [LT/A4] Average Pixel Count [%] Latest Pixel Count [%] PPC 12345 12345 12345 PRN 23456 23456 23456 Fig. 2-9 Data list of service technician reference November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 229 - Display in the setting mode (08) Information of pixel count can be also checked in the setting mode (08). For details, see ! P. 2-82 "2.2.7 Setting mode (08) (e-STUDIO350/450)"/ ! P. 2-144 "2.2.8 Setting mode (08) (e-STUDIO352/452)". (c-1) Print count, pixel count Copier function Printer function FAX function Total Print count (page) Average pixel count (%) Latest pixel count (%) Print count (page) Average pixel count (%) Latest pixel count (%) Print count (page) Average pixel count (%) Latest pixel count (%) Average pixel count (%) Toner cartridge reference 1553 Service technician reference 1548 1613 1592 1639 1606 1555 1550 1619 1593 1640 1607 1556 1551 1625 1594 1634 1608 1624 1595 Table 2-202 Pixel count code table (c-2) Pixel count distribution Pixel count distribution (page) Copier function 1649 Printer function 1650 FAX function 1651 Table 2-203 Pixel count code table Note: By entering the sub code at the above code, the pixel count distribution can be displayed dividing into 10 ranges. The sub codes are as follows. 0: 0 - 5% 1: 5.1 - 10% 2: 10.1 - 15% 3: 15.1 - 20% 4: 20.1 - 25% 5: 25.1 - 30% 6: 30.1 - 40% 7: 40.1 - 60% 8: 60.1- 80% 9: 80.1 - 100% (c-3) Other information Toner cartridge replacement counter. The toner cartridge replacement count is displayed. (08-1566) Toner cartridge reference count started date The toner cartridge reference count started date is displayed. (05-1518) Service technician reference cleared date The service technician reference cleared date is displayed. (08-1510) The date (08-1502 was performed) is stored. Toner cartridge reference cleared date The toner cartridge reference cleared date is displayed. The date (08-1503 was performed) is stored. e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 230 05/12 November 2003 © TOSHIBA TEC 2.2.10 Classification List of Adjustment Mode (05) / Setting Mode (08) (e-STUDIO350/450) Classification e-STUDIO350/450 Adjustment Mode (05) Setting Mode (08) User interface November 2003 © TOSHIBA TEC [Date/Time] 200, 638, 640 [Timer] 204, 205, 206, 260 [Screen] 207, 602, 1132 [File] 209, 219, 264, 288 [Language] 220, 221 [Administrator] 263 [Scanning] 265, 266, 273, 274 [Filing] 267, 270, 950, 976, 985 [HDD] 271 [E-mail] 272, 1097, 1098 [default setting] 276, 281, 283, 284, 285, 286, 331, 480, 503, 550, 603, 604, 607, 618, 642, 986, 989, 1135 [Raw printing] 290, 291, 292, 293, 294, 295, 296, 297, 298, 299, 973, 978, 979 [Copy volume] 300 [Original counter] 302 [Custom Mode] 508 [Energy saving] 601 [AMS] 605 [Sound] 610, 969, 970 [Book duplexing] 611 [Summer time] 612 [Paper size] 613 [Department management] 620, 621, 622, 623, 624, 617, 672 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 231 05/12 2 Classification e-STUDIO350/450 Adjustment Mode (05) Setting Mode (08) User interface Scanner Image [Sorting] 627, 634, 641, 649 [Original direction] 628 [Image shift] 636 [Edit copying] 645, 646 [Box printing] 647, 953, 954 [X in 1] 650 [Annotation] 651, 657 [Automatic transfer] 660, 661 [Indicator] 671 [Priority drawer] 689 [Media type] 697 [Offsetting between jobs] 682 [Job build] 1130, 1131 [Position] 305, 306 [Distortion] 308 [Reproduction ratio] 340 [Carriage position] 359 [Margin] 430, 431, 432, 433, 434 -0 to 1, 435, 436, 437, 438 [Image density] 501, 503, 504, 505, 506, 507, 508, 509, 510, 512, 514, 515, 710, 714, 715, 719, 720, 724, 725, 729, 845, 846, 847, 850, 851, 852, 855, 856, 857, 860, 861, 862, 931, 932, 933, 934, 935, 936, 937, 938, 939, 940, 941, 942 [Range correction] 532, 533, 534, 570, 571, 572, 693, 694, 695, 825, 826, 827, 830, 831, 832, 835, 836, 837, 913, 914, 915, 916, 917, 918, 919, 920, 921 [Gamma slope] 593, 594, 595, 943, 944, 945 [Sharpness] 620, 621, 622, 865-0 to 2, 866-0 to 2, 867-0 to 2, 922, 923, 924 [Smudged/Faint text] 653, 654, 655, 928 [Printer density] 672-0 to 4, 676-0 to 4 [Binarizing] 700, 701, 702 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 232 05/05 [Error diffusion / Dither] 502, 509 November 2003 © TOSHIBA TEC e-STUDIO350/450 Classification Drive Adjustment Mode (05) Setting Mode (08) [Main motor] 421, 422 [Exit motor] 424, 425 Paper feeding [Aligning amount] 448-0 to 2, 449-0 to 2, 450-0 to 2, 452-0 to 2, 455-0 to 2, 457, 458-0 to 2, 460-0 to 2, 461-0 to 2, 462-0 to 3, 463-0 to 2, 469-0 to 5, 470-0 to 2, 471-0 to 2, 472-0 to 2, 473, 474-0 to 2 [Paper pushing amount] 466-0 to 7, 467 Laser [Laser power] 286 [Polygonal motor] 401, 405 [Write starting] 410, 411, 440, 441, 442, 443, 444, 445, 498-0 to 1 [Sideways deviation] 497-0 to 5 [Auto-toner] 200, 201 Developer High-voltage transformer [Main charger bias] 210 [Developer bias] 205 [Transfer bias] 221 [Separation bias] 231 Fuser Fan RADF [Auto-toner] 414, 455, 840 [Black band] 419 [Transfer bias] 491, 492, 493, 868, 869 [Main charger bias] 826, 864, 865, 866, 867 [Transfer timing] 841 [Developer bias] 859, 860, 861, 862, 863 [Status counter] 400 [Temperature] 409, 410, 411, 412, 413, 437, 438, 855 [Pre-running] 417, 420, 439, 440, 441, 526, 856 [Separation fan] 469 [Middle fan] 472 [Switchback] 462 [Aligning amount] 354, 355 [Sensors/EEPROM] 356, 367, 368 [Transporting] 357, 358, 365, 366 November 2003 © TOSHIBA TEC [paper dimension] 210, 229, 230, 231, 232, 233, 234, 235, 236, 237, 238, 239, 240, 241, 242, 243, 244, 245, 471 [Paper feeding] 254, 255, 481, 619, 658, 659, 988 [Retry] 463-0 to 1, 464-0 to 1, 465-0 to 1, 466-0 to 1, 467-0 to 1,468-0 to 1, 482, 1390, 1391, 1392, 1393, 1394, 1395, 1396, 1397, 1398, 1399, 1400, 1401 [Paper size] 216, 217, 224, 225, 226, 227, 228, 247, 248, 249, 256 [Blank copying prevention] 625 [Polygonal motor] 398, 399, 478, 479, 483, 484, 485, 486, 488, 489, 490 [Power correction] 872, 873, 875, 876, 877 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 233 05/05 2 Classification Finisher e-STUDIO350/450 Adjustment Mode (05) Setting Mode (08) [Folding / Binding position] 468-0 to 2 [Tray reset] 648 [Cascade] 652, 653 Network [NIC] 1001, 1002, 1003, 1004, 1120 [IP address] 1005, 1006, 1007, 1008, 1009, 1010 [IPX] 1011, 1099 [Frame type] 1012 [NCP] 1013 [Apple Talk] 1014, 1015 [LDAP] 1016, 1138, 1139, 1486 [DNS] 1017, 1018, 1019 [DDNS] 1020 [SLP] 1021 [NetBios] 1023 [WINS] 1024, 1025 [Bindery] 1026 [NDS] 1027 [Directory] 1028, 1029 [HTTP] 1030, 1031, 1032, 1033, 1034, 1035 [SMTP] 1037, 1038, 1039, 1040, 1041, 1042, 1100, 1101, 1102, 1111 [Offramp] 1043, 1044, 1045 [POP3] 1046, 1047, 1048, 1049, 1050, 1051, 1052 [FTP] 1053, 1054, 1055, 1056, 1057, 1058, 1059, 1060, 1061, 1062, 1089, 1090, 1091, 1092, 1107, 1108, 1109, 1110 [MIB] 1063 [Community] 1065, 1066 [TRAP] 1067, 1068, 1069, 1070 [Raw/TCP] 945, 1073, 1074 [LPD] 1075, 1076, 1077 [IPP] 1078, 1079, 1080, 1081, 1082, 1083, 1084, 1085, 1086, 1087, 1088 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 234 05/05 November 2003 © TOSHIBA TEC Classification e-STUDIO350/450 Adjustment Mode (05) Setting Mode (08) Network [Novell] 1093, 1094 [SerchRoot] 1095 [Print queue] 1096 [ASCII code] 977 [Rendezvous] 1103 [Link local host name] 1104 [Service name] 1105 [Host name] 1112 [Internet FAX] 1114, 1485 [SMB] 1117, 1136 [Samba] 1137 [Workgroup name] 1124 [Private print] 1432 [Function] 1433, 1434 [Scan to E-mail] 1484 [From Address] 1487, 1488, 1489 [E-mail domain] 1491 Counter November 2003 © TOSHIBA TEC [External counter] 202, 381, 683, 975 [Counter copy] 257 [Paper size] 305-0 to 16, 306-0 to 16, 307-0 to 16, 308-0 to 16, 312-0 to 16, 313-0 to 16, 314-0 to 16, 315-0 to 16, 316-0 to 16 [Large/Small size] 320-0 to 2, 321-0 to 2, 322-0 to 2, 323-0 to 2, 327-0 to 2, 328-0 to 2, 329-0 to 2, 330-0 to 2, 332-0 to 2, 335-0 to 2 [Double count] 344, 346, 347, 348, 349, 352, 353 [Paper source] 356, 357, 358, 359, 360, 370, 372, 374 [HDD] 390, 391, 392, 393 [Department management] 629 [Fuser unit] 1372 [Toner cartridge] 1376 [Media type] 1385, 1386, 1387, 1388, 1412 [Toner cartridge driver counts] 1410 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 235 05/05 2 Classification e-STUDIO350/450 Adjustment Mode (05) Setting Mode (08) Version [System firmware] 900, 920, 921, 922, 923, 924, 925, 926, 927, 928, 929, 930, 931, 933, 934, 935, 936, 937, 938, 939, 944 [Engine firmware] 903, 905, 907, 908 [FAX] 915 [NIC] 916 Maintenance [PM counter] 251, 252 [Telephone] 250 [Error history] 253 [FSMS] 258, 999 [Service notification] 702, 703, 707, 710, 711, 715, 716, 717, 718, 719, 720, 721, 723, 767, 768, 769, 770, 771, 772, 773, 774, 775, 776, 777, 778, 779, 780, 781, 782, 783, 784, 785, 786, 787, 788, 789, 790, 796, 1145 [HTTP] 726, 727, 728, 729, 730, 731 [Supply order] 732, 733, 734, 738, 739, 740, 741, 742, 743, 744, 745, 746, 747, 748, 758, 759, 760, 761, 762, 763, 764, 765, 794, 795 [Firmware download] 797 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 236 05/05 November 2003 © TOSHIBA TEC e-STUDIO350/450 Classification Others Adjustment Mode (05) Setting Mode (08) [Equipment number] 976 November 2003 © TOSHIBA TEC [Destination] 201, 701 [Line] 203 [Private printing] 259 [Local I/F] 614 [Memory] 615 [Partition] 662, 666, 667 [Clear] 665, 669, 693 [Trial period] 673, 695, 798, 799 [Banner] 678, 679, 680 [Database] 684, 685, 686 [HDD] 670, 690, 691, 694, 1422, 1424, 1426 [Control panel] 692 [Scrambler board] 696, 698, 699 [Equipment number] 995 [Message button] 681 [Initialization] 947 [Mode setting] 948, 949 [Template] 1140 [NVRAM] 1427 [SRAM] 1428 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 237 05/05 2 2.2.11 Classification List of Adjustment Mode (05) / Setting Mode (08) (e-STUDIO352/452) Classification e-STUDIO352/452 Adjustment Mode (05) Setting Mode (08) User interface [Date/Time] 200, 638, 640 [Timer] 204, 205, 206, 260 [Screen] 207, 602, 1132 [File] 209, 219, 264, 288 [Language] 220, 221 [Administrator] 263 [Scanning] 265, 266, 273, 274 [Filing] 267, 270, 950, 976, 985 [HDD] 271 [E-mail] 272, 1097, 1098 [default setting] 276, 281, 283, 284, 285, 286, 331, 480, 503, 550, 603, 604, 607, 618, 642, 986, 1135 [Raw printing] 290, 291, 292, 293, 294, 295, 296, 297, 298, 299, 973, 978, 979, 1856, 1857 [Copy volume] 300 [Original counter] 302 [Custom Mode] 508 [Energy saving] 601 [AMS] 605 [Sound] 610, 969, 970 [Book duplexing] 611 [Summer time] 612 [Paper size] 613 [Department management] 620, 621, 622, 623, 624, 617, 672 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 238 05/12 November 2003 © TOSHIBA TEC e-STUDIO352/452 Classification Adjustment Mode (05) Setting Mode (08) User interface Scanner [Sorting] 627, 634, 641, 649 [Original direction] 628 [Image shift] 636, 1429, 1430 [Edit copying] 645, 646 [Box printing] 953, 954 [X in 1] 650 [Annotation] 651, 657 [Automatic transfer] 660, 661 [Indicator] 671 [Priority drawer] 689 [Media type] 697 [Offsetting between jobs] 682 [Job build] 1130, 1131 [Display of REVERSE ORDER] 213 [Displaying number of original pages] 342 [Toner is nearly empty] 972 [Paper size setting (drawers)] 1478 [Selectable security level] 1708 [Keyboard layout] 1929, 1930, 1931, 1932, 1933, 1934, 1935 [Position] 305, 306 [Distortion] 308 [Reproduction ratio] 340 [Carriage position] 359 [Shading position] 350, 351 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 239 05/11 2 Classification e-STUDIO352/452 Adjustment Mode (05) Setting Mode (08) Image [Margin] 430, 431, 432, 433, 434 -0 to 1, 435, 436, 437, 438 [Image density] 501, 503, 504, 505, 506, 507, 508, 509, 510, 512, 514, 515, 710, 714, 715, 719, 720, 724, 725, 729, 845, 846, 847, 850, 851, 852, 855, 856, 857, 860, 861, 862, 931, 932, 933, 934, 935, 936, 937, 938, 939, 940, 941, 942 [Range correction] 532, 533, 534, 570, 571, 572, 693, 694, 695, 825, 826, 827, 830, 831, 832, 835, 836, 837, 913, 914, 915, 916, 917, 918, 919, 920, 921 [Gamma slope] 593, 594, 595, 943, 944, 945 [Gamma balance] 596-0 to 2, 597-0 to 2, 598-0 to 2, 599-0 to 2 [Sharpness] 620, 621, 622, 865-0 to 2, 866-0 to 2, 867-0 to 2, 922, 923, 924 [Smudged/Faint text] 648, 654, 655, 928 [Printer density] 672-0 to 4, 676-0 to 4 [Binarizing] 700, 701, 702 Drive [Main motor] 421, 422 [Exit motor] 424, 425 Paper feeding [Aligning amount] 448-0 to 2, 449-0 to 2, 450-0 to 2, 452-0 to 2, 455-0 to 2, 457, 458-0 to 2, 460-0 to 2, 461-0 to 2, 462-0 to 3, 463-0 to 2, 469-0 to 5, 470-0 to 2, 471-0 to 2, 472-0 to 2, 473, 474-0 to 2 [Paper pushing amount] 466-0 to 7, 467 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 240 05/11 [Error diffusion / Dither] 502, 509 [Default setting of sharpness] 1479 [paper dimension] 210, 229, 230, 231, 232, 233, 234, 235, 236, 237, 238, 239, 240, 241, 242, 243, 244, 245, 471 [Paper feeding] 254, 255, 481, 619, 658, 659, 988 [Retry] 463-0 to 1, 464-0 to 1, 465-0 to 1, 466-0 to 1, 467-0 to 1,468-0 to 1, 482, 1390, 1391, 1392, 1393, 1394, 1395, 1396, 1397, 1398, 1399, 1400, 1401 [Paper size] 216, 217, 224, 225, 226, 227, 228, 247, 248, 249, 256 [Blank copying prevention] 625 [Incorrect paper size jam] 449 [Tab paper] 1437, 1438, 1439 [Detection method of 13"LG] 1492 November 2003 © TOSHIBA TEC e-STUDIO352/452 Classification Laser Developer High-voltage transformer Adjustment Mode (05) Setting Mode (08) [Laser power] 286 [Polygonal motor] 401, 405 [Write starting] 410, 411, 440, 441, 442, 443, 444, 445, 498-0 to 1 [Sideways deviation] 497-0 to 5 [Polygonal motor] 398, 399, 478, 479, 483, 484, 485, 486, 488, 489, 490 [Power correction] 872, 873, 875, 876, 877 [Auto-toner] 200, 201 [Auto-toner] 414, 455, 840 [Black band] 419 [Transfer bias] 491, 492, 493, 868, 869 [Main charger bias] 826, 864, 865, 866, 867 [Transfer timing] 841 [Developer bias] 859, 860, 861, 862, 863 [Main charger bias] 210 [Developer bias] 205 [Transfer bias] 221 [Separation bias] 231 Fuser [Status counter] 400 [Temperature] 409, 410, 411, 412, 413, 437, 438, 855 [Pre-running] 417, 420, 439, 440, 441, 526, 856 Fan RADF Finisher 2 [Separation fan] 469 [Middle fan] 472 [Aligning amount] 354, 355 [Transporting] 357, 358, 365, 366 [Switchback] 462 [Folding / Binding position] 468-0 to 2 [Tray reset] 648 [Cascade] 652, 653 [Interruption of stapling operation (no staple) ] 704-0 to 1 [Manual stapling] 1911 [Finisher model] 1912 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 241 05/11 Classification e-STUDIO352/452 Adjustment Mode (05) Setting Mode (08) Network [NIC] 1002, 1003, 1119 [IP address] 1005, 1006, 1007, 1008, 1009, 1010 [IPX] 1011, 1099 [Frame type] 1012 [NCP] 1013 [Apple Talk] 1014, 1015, 1854, 1855, 1936 [LDAP] 1016, 1138, 1139, 1486 [DNS] 1017, 1018, 1019 [DDNS] 1020 [NetBios] 1023 [WINS] 1024, 1025 [Bindery] 1026 [NDS] 1027 [Directory] 1028, 1029 [HTTP] 1030, 1031, 1032 [SMTP] 1037, 1038, 1039, 1040, 1041, 1042, 1100, 1101, 1102, 1111 [Offramp] 1043, 1044, 1045 [POP3] 1046, 1047, 1048, 1049, 1050, 1051, 1052 [FTP] 1055, 1057, 1058, 1059, 1060, 1061, 1062, 1089, 1090, 1091, 1092 [MIB] 1063 [Community] 1065, 1066 [TRAP] 1067, 1068, 1069, 1070 [Raw/TCP] 945, 1073, 1074 [LPD] 1075, 1076, 1077, 1852, 1853 [IPP] 1078, 1079, 1080, 1081, 1082, 1083, 1084, 1085, 1086, 1087, 1088, 1447, 1448, 1449, 1450, 1451, 1850, 1851 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 242 05/11 November 2003 © TOSHIBA TEC Classification e-STUDIO352/452 Adjustment Mode (05) Setting Mode (08) Network November 2003 © TOSHIBA TEC [Novell] 1093, 1094 [SerchRoot] 1095 [Print queue] 1096 [ASCII code] 977 [Rendezvous] 1103 [Link local host name] 1104 [Service name] 1105 [Host name] 1112 [Internet FAX] 1114, 1485 [SMB] 1117, 1136, 1950, 1951 [Samba] 1137, 1464 [Workgroup name] 1124 [Private print] 1432 [Function] 1433 [Scan to E-mail] 1484 [From Address] 1487, 1488, 1489 [E-mail domain] 1491 [User authentication] 1113, 1471, 1496, 1921, 1922, 1925, 1937, 1954, 1955, 1956, 1957, 1943 [PDC] 1121 [BDC] 1122 [NT domain] 1123 [Address book] 1125, 1476, 1477 [Netware] 1128, 1129, 1134, 1143, 1144, 1148 [MAC address] 1141 [ACC] 1431 [Disable print save] 1435 [Disable fax save] 1436 [IP Confilct] 1440 [SNTP] 1441, 1442, 1444, 1445, 1446 [Device authentication] 1470, 1920, 1952, 1953, 1958, 1959, 1942, 1944 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 243 05/11 2 Classification e-STUDIO352/452 Adjustment Mode (05) Setting Mode (08) Network [IP Filter] 1720, 1721, 1722, 1723, 1724, 1725, 1726, 1727, 1728, 1729, 1730, 1731, 1732, 1733, 1734, 1735, 1736, 1737, 1738, 1739 [SSL setting] 1740, 1741, 1742, 1743, 1744, 1745, 1746, 1747, 1748, 1749, 1750, 1751 [Enable server's IP] 1755, 1756, 1757, 1759, 1760, 1762, 1767 [Previous IP address] 1768 [Scan to File] 1779, 1784, 1786 [Notification of scan job] 1781-0 to 1 [Save as file and Email transmission] 1782, 1783, 1785 [Network scanning] 1915 [LDAP authentication] 1923, 1924 [Role Based Access] 1928 [STAGE] 1939, 1940 Wireless LAN [Driver] 1660, 1661, 1662, 1663, 1664, 1665, 1666, 1667, 1668, 1669, 1670, 1671, 1672, 1673, 1674, 1675, 1676, 1677, 1678 [Supplicant 1679, 1680, 1681, 1682, 1684, 1685, 1686, 1688, 1689, 1690, 1691, 1692, 1693, 1696, 1697, 1699, 1700, 1701, 1702, 1703, 1704, 1705, 1706, 1707, 1763, 1764, 1765, 1766 Bluetooth [Bluetooth] 1709, 1710, 1711, 1712, 1713, 1714, 1715, 1716, 1717 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 244 05/11 November 2003 © TOSHIBA TEC Classification e-STUDIO352/452 Adjustment Mode (05) Setting Mode (08) Counter [External counter] 202, 381, 683, 975, 1126 [Counter copy] 257 [Paper size] 305-0 to 16, 306-0 to 16, 307-0 to 16, 308-0 to 16, 312-0 to 16, 313-0 to 16, 314-0 to 16, 315-0 to 16, 316-0 to 16 [Large/Small size] 320-0 to 2, 321-0 to 2, 322-0 to 2, 323-0 to 2, 327-0 to 2, 328-0 to 2, 329-0 to 2, 330-0 to 2, 332-0 to 2, 335-0 to 2 [Double count] 344, 346, 347, 348, 349, 352, 353 [Paper source] 356, 357, 358, 359, 360, 370, 372, 374 [HDD] 390, 391, 392, 393 [Department management] 629 [Fuser unit] 1372 [Toner cartridge] 1376 [Media type] 1385, 1386, 1387, 1388, 1412 [Toner cartridge driver counts] 1410 [Number of output pages] 1530-0 to 4, 1531-0 to 1, 1535 Version November 2003 © TOSHIBA TEC [System firmware] 900, 911, 920, 921, 922, 923, 924, 925, 926, 927, 928, 929, 930, 931, 933, 934, 935, 936, 937, 938, 939, 944 [Engine firmware] 903, 905, 907, 908 [FAX] 915 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 245 06/06 2 Classification e-STUDIO352/452 Adjustment Mode (05) Setting Mode (08) Maintenance [PM counter] 251, 252 [Telephone] 250 [Error history] 253 [FSMS] 258, 999 [Service notification] 702, 703, 707, 710, 711, 715, 716, 717, 718, 719, 720, 721, 723, 767, 768, 769, 770, 771, 772, 773, 774, 775, 776, 777, 778, 779, 780, 781, 782, 783, 784, 785, 786, 787, 788, 789, 790, 796, 1145 [HTTP] 726, 727, 728, 729, 730, 731 [Supply order] 732, 733, 734, 738, 739, 740, 741, 742, 743, 744, 745, 746, 747, 748, 758, 759, 760, 761, 762, 763, 764, 765, 794, 795 [Firmware download] 797 [Service call checking period] 1495 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 246 05/11 November 2003 © TOSHIBA TEC e-STUDIO352/452 Classification Others Adjustment Mode (05) Setting Mode (08) [Equipment number] 976 November 2003 © TOSHIBA TEC [Destination] 201, 701 [Line] 203 [Private printing] 259 [Local I/F] 614 [Memory] 615 [Partition] 662, 666, 667 [Clear] 665, 669, 693 [Trial period] 673, 695, 798, 799 [Banner] 678, 679, 680 [Database] 684, 685, 686 [HDD] 670, 690, 691, 694, 1422, 1424, 1426 [Control panel] 692 [Scrambler board] 696, 698, 699 [Data overwrite kit] 633 [Equipment number] 995 [Message button] 681 [Initialization] 947 [Mode setting] 949 [Template] 1140 [NVRAM] 1427 [SRAM] 1428 [TAT partition] 1118 [Enhanced bold] 1149 [User data management] 1472, 1473, 1474, 1481, 1482, 1483 [Limitation check] 1494 [Inbound FAX] 1498 [FAX reception] 1926 [e-Filing Access Mode] 1497 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 247 05/11 2 e-STUDIO350/352/450/452 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 248 November 2003 © TOSHIBA TEC 3. ADJUSTMENT 3.1 Adjustment of Auto-Toner Sensor When the developer material is replaced, adjust the auto-toner sensor in the following procedure. <Procedure> (Adjustment Mode (05-200)) (1) Install the cleaner and developer unit into the equipment. Note: Do not install the toner cartridge. (2) While pressing [0] and [5] simultaneously, turn the power ON. The following message will be displayed. 100% [0] [5] [POWER] (3) 3 A A3 200 A3 TEST MODE Key in code [200] and press the [START] button. The display changes as follows. B 230% [200] [START] TEST MODE 128 128 C A Notes: • A indicates the controlled value of the auto-toner sensor output. • B indicates the output voltage of the auto-toner sensor (2.30 V in the above case). The drum, developer unit, etc. are in operation. • C indicates the latest adjustment value. (4) After about two minutes, the value B automatically starts changing. 230% 200 TEST MODE A3 WAIT 128 128 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3-1 04/05 (5) After a short time, the value B becomes stable and the display changes as follows. B 240% 200 A3 ADJUSTMENT MODE 158 128 A (6) Check if the value B is within the range of 235 to 245 (the output voltage range of the auto-toner sensor is 2.35 V to 2.45 V). (7) If the value B is not within the range of 235 to 245, press the Up or Down button to adjust the value manually. Note: The relation between the button and the values A and B is as follows. (8) Button to be pressed Value A Value B Up Increased Increased Down Decreased Decreased Press the [ENTER] or [INTERRUPT] button. The drum, developer unit, etc. are stopped and the following is displayed. [ENTER] or [INTERRUPT] 100% A A3 TEST MODE (9) Turn the power OFF. (10) Install the toner cartridge. e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3-2 3.2 3.2.1 Image Dimensional Adjustment General description There are several adjustment items in the image dimensional adjustment, as listed below. When adjusting these items, the following adjustment order should strictly be observed. Item to be adjusted • Paper alignment at the registration roller • Printer related adjustment • Scanner related adjustment Code in mode 05 448, 449, 450, 452, 455, 457, 458, 460, 461, 462, 463, 469, 470, 471, 472, 473, 474 (a) Reproduction ratio of primary scanning direction (Fine adjustment of polygonal motor rotation speed) 401 (b) Primary scanning data laser writing start position 411 (c) Reproduction ratio of secondary scanning direction (Fine adjustment of main motor rotation speed) 421 (d) Secondary scanning data laser writing start position 441, 440, 444, 443, 442, 445 (e) Primary scanning data laser writing start position at duplexing 498 (a) Image distortion 3 - (b) Reproduction ratio of primary scanning direction 405 (c) Image location of primary scanning direction 306 (d) Reproduction ratio of secondary scanning direction 340 (e) Image location of secondary scanning direction 305 (f) Top margin 430 (g) Right margin 432 (h) Bottom margin 433 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3-3 [Procedure to key in adjustment values] In accordance with the procedure described below, make adjustment of each adjustment item so that the measured values obtained from test copies satisfy the specification. By pressing the [FAX] button, immediately after starting the Adjustment Mode (05S), single-sided test copying can be performed (normal copy mode). <Operation keys> A 100% 0 5 Varies with the code “XXX” keyed in <Display> A3 TEST MODE POWER 1 Code No. Digital keys : Enter codes. XXX 100% START A3 TEST MODE Digital keys : Enter adjustment values. ( CLEAR Use to make corrections) YYY Current adjustment value 100% ENTER Value ZZZ is stored replacing values YYY. or INTERRUPT If the test copy does not satisfy the specified values, return to step 1 and repeat the adjustment procedure. Adjustment value newly entered (If no entering, YYY is displayed.) A A3 A A3 A A3 TEST MODE 100% FAX : Test copy ZZZ Wait Warming Up 100% COPYING Power OFF/ON : Exit the Adjustment Mode. e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3-4 04/05 3.2.2 Paper alignment at the registration roller The aligning amount is adjusted by using the following codes in Adjustment Mode (05). Upper drawer Lower drawer PPP upper drawer PPP lower drawer LCF ADU Bypass feed 64 - 80 g/m2 17 - 20 lb. 450 (*1) 452 (*1) 448 (*1) 449 (*1) 457 455 (*1) 458 (*1) Thick paper 1 81 - 105 g/m2 21 - 28 lb. 469 (*1) 470 (*1) 471 (*1) 472 (*1) 473 474 (*1) 460 (*1) Thick paper 2 106 - 163 g/m2 29 - 43 lb. - - - - - - 461 (*1) Thick paper 3 164 - 209 g/m2 44 - 55 lb. - - - - - - 462 (*2) OHP - - - - - - - 463 (*3) Paper type Weight Plain paper Sub-code *1 0: Long size 1: Middle size 2: Short size *2 0: Long size 1: Middle size 2: Short size *3 0: Long size of OHP film 1: Middle size of OHP film 2: Short size of OHP film Notes: 1. Long size: 330 mm or longer (13.0 inches or longer) Middle size: 220 - 239 mm (8.7 - 12.9 inches) Short size: 219 mm or shorter (8.6 inches or shorter) 2. The adjustment of "Post card" is for Japan only. 3: Post card <Procedure> (1) Perform the test print according to the following procedure. (Not necessary for LCF) [0][5] [Power] (Code) [START] (Sub-code) [SET] or [INTERRUPT] Stores in memory Enter new value Current value displayed [START] [Drawer selection] [POWER] OFF/ON (Exit) (*3) +[FAX] (Test print) (*4) 1: Single-sided grid pattern 3: Double-sided grid pattern (2) Check if any transfer void is occurring. If there is a transfer problem, try the values in descending order as “31” " “30” " “29”··· until the transfer void disappears. At the same time, confirm if any paper jam occurs. Also, when the aligning amount has been increased, this may increase the scraping noise caused by the paper and the Mylar sheet as it is transported by the registration roller. If this scraping noise is annoying, try to decrease the value. Transfer void 50 mm -1 00 mm Fig. 3-1 (3) Perform the same procedure for all paper sources. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3-5 3 Note: When paper thinner than specified is used, paper jams may occur frequently at the registration section. In this case, it is advisable to change (or reduce) the aligning amount. However, if the aligning amount is reduced too much, this may cause the shift of leading edge position. So, when adjusting the aligning amount, try to choose the appropriate amount while confirming the leading edge position is not shifted. * As a tentative countermeasure, the service life of the feed roller can be extended by increasing the aligning amount. e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3-6 3.2.3 Printer related adjustment [A] Reproduction ratio of primary scanning direction (Fine adjustment of polygonal motor rotation speed (Printer)) (1) (2) (3) (4) (5) While pressing [0] and [5] simultaneously, turn the power ON. " (Adjustment Mode) Press [1] " [FAX]. (A grid pattern with 10 mm squares is printed out. Use A3/LD from the lower drawer.) Measure the distance A from the 1st line to the 21st line of the grid pattern. Check if the distance A is within 200±0.5 mm. If not, use the following procedure to change values and measure the distance A again. <Procedure> (Adjustment Mode) " (Key in code [401]) " [START] " (Key in a value (acceptable values: 0 to 255)) " [ENTER] or [INTERRUPT] (Stored in memory) " "100% A" is displayed. " Press [1] " [FAX] " (A grid pattern is printed out.) * The larger the adjustment value is, the longer the distance A becomes. (approx. 0.125 mm/ step) [B] Primary scanning data laser writing start position (Printer) While pressing [0] and [5] simultaneously, turn the power ON. " (Adjustment Mode) Press [1] " [FAX]. (A grid pattern with 10 mm squares is printed out. Use A3/LD from the lower drawer.) (3) Measure the distance B from the left edge of the paper to the 6th line of the grid pattern. (4) Check if the distance B is within 52±0.5 mm. (5) If not, use the following procedure to change values and measure the distance B again. <Procedure> (Adjustment Mode) " (Key in the code [411]) " [START] " (Key in a value (acceptable values: 0 to 255)) " [ENTER] or [INTERRUPT] (Stored in memory). " "100% A" is displayed " Press [1] " [FAX] " (A grid pattern is printed out.) * The larger the adjustment value is, the longer the distance B becomes. (approx. 0.05 mm/ step) (6) After the adjustment for the code 411 is completed, apply the same adjustment value for the code 410. <Procedure> (Adjustment Mode) " (Key in the code [410]) " [START] " (Key in the same value in the step 5 above) " Press [ENTER] or [INTERRUPT] (Stored in memory). Note: Make sure the first line of the grid pattern is printed out since the line is occasionally vanished. (1) (2) November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3-7 04/09 3 [C] Reproduction ratio of secondary scanning direction (Fine adjustment of main motor rotation speed (Copier/Printer)) (1) (2) (3) (4) (5) While pressing [0] and [5] simultaneously, turn the power ON. " (Adjustment mode) Press [1] " [FAX]. (A grid pattern with 10 mm squares is printed out. Use A3/LD from the lower drawer.) Measure the distance C from the 2nd line at the leading edge of the paper to the 22nd line of the grid pattern. * Normally, the 1st line of the grid pattern is not printed. Check if the distance C is within 200±0.5 mm. If not, use the following procedure to change values and measure the distance C again. <Procedure> (Adjustment Mode) " (Key in code [421]) " [START] " (Key in a value (acceptable values: 0 to 255)) " [ENTER] or [INTERRUPT] (Stored in memory) " "100% A" is displayed " Press [1] " [FAX] " (A grid pattern is printed out.) * The larger the adjustment value is, the longer the distance C becomes. (approx. 0.125 mm/ step) [D] Secondary scanning data laser writing start position This adjustment has to be performed for each paper source. The following table shows the order of the paper source to be adjusted, code, paper size and acceptable values. Order for adjustment Paper source Code Paper size Acceptable value 1 Lower drawer 441 A3/LD 0 to 40 2 Upper drawer 440 A4/LT 0 to 15 3 PFP or LCF 444/443 A4/LT 0 to 15 4 Bypass feed 442 A4/LT 0 to 15 5 Duplexing 445 A3/LD 0 to 15 (1) (2) (3) (4) (5) Remarks Paper fed from the lower drawer While pressing [0] and [5] simultaneously, turn the power ON. " (Adjustment Mode) Press [1] ([3] for duplexing) " [FAX]. (A grid pattern with 10 mm squares is printed out.) Measure the distance D from the leading edge of the paper to the 6th line of the grid pattern. * Normally, the 1st line of the grid pattern is not printed. * At the duplexing, measure it on the top side of the grid pattern. Check if the distance D is within 52±0.5 mm. If not, use the following procedure to change values and measure the distance D again. <Procedure> (Adjustment Mode) " (Key in the code shown above with digital keys) " [START] " (Key in an acceptable value shown above with digital keys) " [ENTER] or [INTERRUPT] (Stored in memory) " "100% A" is displayed " Press [1] ([3] for duplexing) " [FAX] " (A grid pattern is printed out.) * The larger the adjustment value is, the longer the distance D becomes. (approx. 0.4 mm/step) e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3-8 05/05 [E] Primary scanning data laser writing start position at duplexing Note: Make sure the first line of the grid pattern is printed out since the line is occasionally vanished. [E-1] (1) (2) (3) (4) (5) [E-2] (1) (2) (3) (4) Adjustment for long-sized paper While pressing [0] and [5] simultaneously, turn the power ON. " (Adjustment Mode) Press [3] " [FAX]. (A grid pattern with 10 mm squares is printed out. Use A3/LD from the lower drawer.) Check the grid pattern on the test print and measure the distance E from the left edge of the paper to the 6th line of the grid pattern. Check if the distance E is within 52±0.5 mm. If not, use the following procedure to change values and measure the distance E again. <Procedure> (Adjustment Mode) " (Key in code [498]) " [START] " [0] " [START] " (Key in a value (acceptable values: 0 to 255)) " [ENTER] or [INTERRUPT] (Stored in memory) " "100% A" is displayed. " Press [3] " [FAX] " (A grid pattern is printed out.) * The larger the adjustment value is, the longer the distance E becomes. (approx. 0.05 mm/ step) Adjustment for short-sized paper While pressing [0] and [5] simultaneously, turn the power ON. " (Adjustment Mode) Press [3] " [FAX]. (A grid pattern with 10 mm squares is printed out. Use A4/LT from the upper drawer.) Check the grid pattern on the test print and measure the distance E from the left edge of the paper to the 6th line of the grid pattern. Check if the distance E is within 52±0.5 mm November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3-9 3 (5) If not, use the following procedure to change values and measure the distance E again. <Procedure> (Adjustment Mode) " (Key in the code [498]) " [START] " [1] " [START] " (Key in a value (acceptable values: 0 to 255) ) " [ENTER] or [INTERRUPT] (Stored in memory). " "100% A" is displayed " Press [3] " [FAX] " (A grid pattern is printed out.) * The larger the adjustment value is, the longer the distance E becomes. (approx. 0.05 mm/ step) 1 21 A 6 30 C Feeding direction 10 6 D 2 B, E [Grid pattern] Fig. 3-2 Grid pattern e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 10 04/09 <Adjustment order> [0] [5] [Power ON] " [1] ([3](05-445, 498) for duplexing) " [FAX] A: 05-401 (Lower drawer, A3/LD) " 200±0.5 mm (0.125 mm/step) B: 05-411 (Lower drawer, A3/LD) " 52±0.5 mm (0.05 mm/step) " Key in the same value for 05-410. C: 05-421 (Lower drawer, A3/LD) " 200±0.5 mm (0.125 mm/step) D: 05-441 (Lower drawer, A3/LD), 440 (Upper drawer, A4/LT), 444 (PFP, A4/LT), 443 (LCF, A4/LT), 442 (Bypass feed, A4/LT), 445 (Duplexing, A3/LD) " 52±0.5 mm (0.4 mm/step) E: 05-498-0 (Lower drawer, A3/LD), 498-1 (Upper drawer, A4/LT) " 52±0.5 mm (0.05 mm/step) Remark: When the adjustment (05-421) is performed, the same adjustment for FAX (05-422) is automatically and consecutively performed. 3 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 11 04/09 3.2.4 Scanner related adjustment [A] Image distortion A B Feeding direction Step 1 C Feeding direction D Step 2 Fig. 3-3 <Procedure> (1) (2) (3) While pressing [0] and [5] simultaneously, turn the power ON. Press [FAX] to make a copy of any image on a sheet of A3/LD paper. Key in [308] and press the [START] button to move the carriage to the adjustment position. Adjustment screw for the mirror-3 (Rear) Carriage-2 Fig. 3-4 e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 12 04/09 (4) (5) Make an adjustment in the order of step 1 and 2. • Step 1 - In case of A Tighten the mirror-3 adjustment screw (CW). - In case of B Loosen the mirror-3 adjustment screw (CCW). • Step 2 - In case of C Tighten the mirror-1 adjustment screw (CW). - In case of D Loosen the mirror-1 adjustment screw (CCW). Apply the screw locking agents to the adjustment screws. (2 areas) • Recommended screw lock agent Manufacturer: Three Bond Product name: 1401E November 2003 © TOSHIBA TEC Adjustment screw for the mirror-1 (Rear) Carriage-1 3 Fig. 3-5 e-STUDIO350/352/450/452 ADJUSTMENT 3 - 13 04/09 [B] Reproduction ratio adjustment of the primary scanning direction While pressing [0] and [5] simultaneously, turn the power ON " (Adjustment Mode) Place a ruler on the original glass (along the direction from the rear to the front of the equipment). Press [FAX] to make a copy at the mode of A3 (LD), 100% and lower drawer. Measure the distance A from 10 mm to 270 mm of the copied image of the ruler. Check if the distance A is within the range of 260±0.5 mm. If not, use the following procedure to change values and repeat the steps 3. to 5. above. <Procedure> (Adjustment Mode) " (Key in the code [405] with the digital keys) " [START] " (Key in a value (acceptable values: 0 to 255)) " Press the [ENTER] or the [INTERRUPT] button (stored in memory). " (“100% A” is displayed.) * The larger the adjustment value, the higher the reproduction ratio and the longer the distance A become (approx. 0.125 mm/step). 50 100 150 Copied image of the ruler A 200 250 (1) (2) (3) (4) (5) (6) Feeding direction Fig. 3-6 e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 14 04/05 [C] Image position adjustment of the primary scanning direction (1) (2) (3) (4) (5) (6) While pressing [0] and [5] simultaneously, turn the power ON. " (Adjustment Mode) Place a ruler on the original glass with its leading edge pushed against the rear side and its side along the original scale on the left. Press [FAX] to make a copy at the mode of A3 (LD), 100% and lower drawer. Measure the distance B from the left edge of the paper to 10 mm of the copied image of the ruler. Check if the distance B is within the range of 10±0.5 mm. If not, use the following procedure to change values and repeat the steps 3. to 5. above. <Procedure> (Adjustment Mode) " (Key in the code [306] with the digital keys) " [START] " (Key in a value (acceptable values: 0 to 255)) " Press the [ENTER] or the [INTERRUPT] button (stored in memory). " (“100% A” is displayed.) * The smaller the adjustment value, the more the image is shifted to the left and the distance B becomes narrower (0.085 mm/step). B 50 100 150 200 Copied image of the ruler Feeding direction Fig. 3-7 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 15 04/05 3 [D] Reproduction ratio adjustment of the secondary scanning direction (1) (2) (3) (4) (5) (6) While pressing [0] and [5] simultaneously, turn the power ON " (Adjustment Mode) Place a ruler on the original glass with its leading edge pushed against the original scale on the left. Press [FAX] to make a copy at the mode of A3 (LD), 100% and lower drawer. Measure the distance C from 210 mm to 410 mm (in case of A3) or from 220 mm to 420 mm (in case of LD) of the copied image of the ruler. Check if the distance C is within the range of 200±0.5 mm. If not, use the following procedure to change values and repeat steps 3. to 5. above. <Procedure> (Adjustment Mode) " (Key in the code [340] with the digital keys) " [START] " (Key in a value (acceptable values: 0 to 255)) " Press the [ENTER] or the [INTERRUPT] button (stored in memory). " (“100% A” is displayed.) * The smaller the adjustment value, the lower the reproduction ratio becomes. (0.045 mm/step) Copied image of the ruler C (LD) 200 200 250 250 300 350 300 350 400 400 C (A3) Feeding direction Fig. 3-8 e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 16 04/05 [E] Image position adjustment of the secondary scanning direction (1) (2) (3) (4) (5) (6) While pressing [0] and [5] simultaneously, turn the power ON " (Adjustment Mode) Place a ruler on the original glass with its leading edge pushed against the original scale on the left. Press [FAX] to make a copy at the mode of A3 (LD), 400% and lower drawer. Measure the distance D from the leading edge of the paper to 10 mm of the copied image of the ruler. Check if the distance D is within the range of 34±0.5 mm. If not, use the following procedure to change values and repeat the steps 3. to 5. above. <Procedure> (Adjustment Mode) " (Key in the code [305] with the digital keys) " [START] " (Key in a value (acceptable values: 0 to 255)) " Press the [ENTER] or the [INTERRUPT] button (stored in memory). " (“100% A” is displayed.) * The larger the adjustment value, the more the image is shifted to the trailing edge (0.68 mm/ step). Copied image of the ruler 10 20 30 40 D Feeding direction Fig. 3-9 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 17 04/05 3 [F] Top margin (1) (2) (3) (4) (5) (6) While pressing [0] and [5] simultaneously, turn the power ON. " (Adjustment Mode) Open the platen cover or RADF. Press [FAX] to make a copy at the mode of A3/LD, 100%, Text/Photo and lower drawer. Measure the blank area E at the leading edge of the copied image. Check if the blank area E is within the range of 3 ± 0.5 mm. If not, use the following procedure to change values and repeat the steps 3. to 5. above. <Procedure> (Adjustment Mode) " (Key in the code [430]) " [START] " (Key in a value (acceptable values: 0 to 255)) " Press the [ENTER] or the [INTERRUPT] button (stored in memory). " (“100% A” is displayed.) * The larger the adjustment value is, the wider the blank area becomes (approx.0.04 mm/step). Feeding direction E Fig. 3-10 e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 18 04/05 [G] Right margin (1) (2) (3) (4) (5) (6) While pressing [0] and [5] simultaneously, turn the power ON. " (Adjustment Mode) Open platen cover or RADF. Press [FAX] to make a copy at the mode of A3/LD, 100%, Text/Photo and lower drawer. Measure the blank area F at the right side of the copied image. Check if the blank area F is within the range of 2+1 mm, 2-0.5 mm. If not, use the following procedure to change values and repeat the steps 3. to 5. above. <Procedure> (Adjustment Mode) " (Key in the code [432]) ? [START] " (Key in a value (acceptable values: 0 to 255)) " Press the [ENTER] or the [INTERRUPT] button (stored in memory) " (“100% A” is displayed.) * The larger the adjustment value is, the wider the blank area at the right side becomes (approx. 0.04 mm/step). Feeding direction F Fig. 3-11 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 19 04/05 3 [H] Bottom margin (1) (2) (3) (4) (5) (6) While pressing [0] and [5] simultaneously, turn the power ON. " (Adjustment Mode) Open platen cover or RADF. Press the [FAX] to make a copy at the mode of A3/LD, 100%, Text/Photo and lower drawer. Measure the blank area G at the trailing edge of the copied image. Check if the blank area G is within the range of 2±0.5 mm. If not, use the following procedure to change values and repeat the steps 2. to 4. above. <Procedure> (Adjustment Mode) " (Key in the code [433]) " [START] " (Key in value (acceptable values: 0 to 255)) " Press the [ENTER] or the [INTERRUPT] button (stored in memory). " (“100% A” is displayed.) * The larger the adjustment value is, the wider the blank area at the trailing edge becomes (approx. 0.04 mm/step). Feeding direction G Fig. 3-12 e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 20 04/05 3.3 Image Quality Adjustment (Copying Function) 3.3.1 Density adjustment The center density and the density variation controlled by density adjustment keys can be adjusted as follows. < Adjustment Mode (05) > Original mode Item to be adjusted Remarks Text/Photo Photo Text 503 (931) 501 (933) 504 (932) Manual density mode center value The larger the value is, the darker the image becomes. Acceptable values: 0 to 255 505 (934) 506 (936) 507 (935) Manual density mode light step value The larger the value is, the lighter the light side becomes. Acceptable values: 0 to 255 508 (937) 509 (939) 510 (938) Manual density mode dark step value The larger the value is, the darker the dark side becomes. Acceptable values: 0 to 255 514 (940) 512 (942) 515 (941) Automatic density mode The larger the value is, the darker the image becomes. Acceptable values: 0 to 255 * The values in “( )” are the adjustment codes of the Custom Mode. Make a test copy and compare the image obtained with the current settings; if necessary, make adjustment using the following procedure. <Procedure> (1) (2) (3) (4) (5) (6) While pressing [0] and [5] simultaneously, turn the power ON. Key in a code and press the [START] button. Key in an adjustment value. (To correct the keyed-in value, press the [CLEAR] button.) Press the [ENTER] or [INTERRUPT] button to store the value. ? The equipment goes back to the ready state. Let the equipment restarted and perform copying job. If the desired image density has not been attained, repeat step (2) to (5). November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 21 3 3.3.2 Gamma slope adjustment Gamma slope is adjustable with the following codes. < Adjustment Mode (05) > Original mode Item to be adjusted * Text/Photo Photo Text 593 (943) 594 (945) 595 (944) Gamma slope adjustment Remarks One's place: 0: equivalent to the set value 5 1 to 9: Select the gamma slope angle. (The larger the value is, the larger the angle becomes.) Ten's place:0: equivalent to the set value 5 1 to 9: Select the gamma slope angle of the low density area. (The smaller the value is, the darker the background becomes.) The values in "( )" are the adjustment codes of the Custom Mode. <Procedure> Procedure is same as that of ! P. 3-21 "3.3.1 Density adjustment". 3.3.3 Sharpness adjustment If you want to make copy images look softer or sharper, perform the following adjustment. < Adjustment Mode (05) > Original mode Item to be adjusted Text/Photo Photo Text 620 (922) 621 (924) 622 (923) Sharpness adjustment Remarks Key in the following values depending on the original mode. One's place: 1: Text/Photo 2: Photo 5: TextTen’s place: 0: Use Default value1 to 9:Change intensity (The larger the value is, the sharper the image becomes.) • Example of value entry in case the mode is “Text/Photo”. 21 Fixed value for Text/Photo mode Key in a value 0 to 9 Note: Note: When the value “0” is keyed in at the ten’s digit, the value is not displayed on LCD screen. * The values in "( )" are the adjustment codes of the Custom Mode. Make a test copy and compare the image obtained with the current settings; if necessary, make adjustment using the following procedure. <Procedure> Procedure is same as that of ! P. 3-21 "3.3.1 Density adjustment". e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 22 04/05 3.3.4 Setting range correction The values of the background peak / text peak in the range correction can be switched to “varied” or “fixed” in the following codes. If they are fixed, the range correction is performed with standard values. The values of the background peak affect the reproduction of the background density and the values of the text peak affect that of the text density. < Adjustment Mode (05) > Original mode Item to be adjusted * Text/Photo Photo Text 570 (913) 571 (915) 572 (914) Range correction for original manually set on the original glass 693 (916) 694 (918) 695 (917) Range correction for original set on the RADF Remarks The following are the default values set for each original mode. Text/Photo: 12, Photo: 12, Text: 22 Each digit stands for: One’s place: Automatic density mode Ten’s place: Manual density mode The setting conditions possible are as follows: Background peak Text peak 1: fixed fixed 2: varied fixed 3: fixed varied 4: varied varied The values in "( )" are the adjustment codes of the Custom Mode. Make a test copy and compare the image obtained with the current settings; if necessary, make adjustment using the following procedure. <Procedure> Procedure is same as that of ! P. 3-21 "3.3.1 Density adjustment". 3.3.5 Setting range correction (Adjustment of background peak) The levels of the background peak for the range correction can be set at the following codes. < Adjustment Mode (05) > Original mode Item to be adjusted * Text/Photo Photo Text 532 (919) 533 (921) 534 (920) Background peak for range correction Remarks When the value increases, the background (low density area) of the image is not output. Acceptable values: 0 to 255 (Default: Text/Photo: 40, Photo: 16, Text: 64) The values in "( )" are the adjustment codes of the Custom Mode. Make a test copy and compare the image obtained with the current settings; if necessary, make adjustment using the following procedure. <Procedure> Procedure is same as that of ! P. 3-21 "3.3.1 Density adjustment". November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 23 3 3.3.6 Adjustment of smudged/faint text The smudged/faint text can be set at the following codes. < Adjustment Mode (05) > < e-STUDIO 350/450 > Original mode Item to be adjusted Remarks Text/Photo 653 (928) Adjustment of smudged/faint spotted text When the value increases, the faint text is improved. When the value decreases, the smudged text is improved. Acceptable values: 0 to 255 (Default: 192) Note: Note: Remember the image specifications and life span of the replacing parts may not meet the standard when the setting value is changed from the default value. < e-STUDIO 352/452 > Original mode Item to be adjusted Remarks Text/Photo 648 (928) * Adjustment of smudged/faint spotted text When the value increases, the faint text is improved. When the value decreases, the smudged text is improved. Acceptable values: 0 to 4 (Default: 2) Note: Note: Remember the image specifications and life span of the replacing parts may not meet the standard when the setting value is changed from the default value. The values in "( )" are the adjustment codes of the Custom Mode. Make a test copy and compare the image obtained with the current settings; if necessary, make adjustment using the following procedure. <Procedure> Procedure is same as that of ! P. 3-21 "3.3.1 Density adjustment". 3.3.7 Gamma balance adjustment < e-STUDIO 352/452 > The gamma balance is adjusted by adjusting the density at the Black Mode. The adjustment is performed by selecting its density area from the following: low density, medium density and high density. < Adjustment Mode (05) > Language and screen Item to be adjusted Smooth (PS) Detail (PS) Smooth (PCL) Detail (PCL) 596-0 597-0 598-0 599-0 Low density 596-1 597-1 598-1 599-1 Medium density 596-2 597-2 598-2 599-2 High density e-STUDIO350/352/450/452 ADJUSTMENT Remarks The larger the value is, the density of the item to be adjusted becomes darker. Acceptable values: 0 to 255. (Default: 128) November 2003 © TOSHIBA TEC 3 - 24 05/11 3.4 Image Quality Adjustment (Printing Function) 3.4.1 Adjustment of smudged/faint text The smudged/faint text can be set at the following codes. < Adjustment Mode (05) > Language Remarks PS PCL 654 655 When the value increases, the smudged text is improved. When the value decreases, the faint text is improved. Acceptable values: 0 to 9 (Default: 5) 3 <Procedure> (1) (2) (3) (4) (5) (6) While pressing [0] and [5] simultaneously, turn the power ON. Key in a code and press the [START] button. Key in an adjustment value. (To correct the keyed-in value, press the [CLEAR] button.) Press the [ENTER] or [INTERRUPT] button to store the value. The equipment goes back to the ready state. Let the equipment restarted and perform printing job. If the desired text density has not been attained, repeat step (2) to (5). 3.4.2 Adjustment of image density The image density level is adjustable both at standard and toner saving modes. < Adjustment Mode (05) > Toner mode Standard Toner saving 672-0 to 4 676-0 to 4 Item to be adjusted Adjustment of image density Remarks When the value is decreased, text becomes lighter. Acceptable values: 0 to 10 Notes: 1. Set not to reverse the large and small number of the setting value corresponding to the sub code. Ex.) When substituting the setting value for 672-0 with A0, · · ·, 672-4 with A4: A0 A1 A2 A3 A4 2. Remember that the image specifications and life span of the replacing parts may not meet the standard when the setting value is changed from the default value. <Procedure> (1) (2) (3) (4) (5) (6) (7) (8) While pressing [0] and [5] simultaneously, turn the power ON. Key in a code and press the [START] button. Key in the sub code (0, 1, 2, 3 or 4), and press the [START] button. Key in an adjustment value. (To correct the keyed-in value, press the [CLEAR] button.) Press the [ENTER] or [INTERRUPT] button to store the value in memory. The equipment goes back to the ready state. For resetting the value, repeat step (2) to (5). Let the equipment restarted and perform printing job. If the desired image density has not been attained, repeat step (2) to (7). November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 25 3.5 Image Quality Adjustment (Scanning Function) 3.5.1 Density adjustment Adjusts the center density and the variation of density adjustment button. < Adjustment Mode (05) > Original mode Item to be adjusted Remarks Text/Photo Photo Text 845 847 846 Manual density mode center value 850 852 851 Manual density The larger the value is, the lighter the light side mode light step value becomes. Acceptable values: 0 to 255 855 857 856 Manual density mode dark step value The larger the value is, the darker the dark side becomes. Acceptable values: 0 to 255 860 862 861 Automatic density mode The larger the value is, the darker the image becomes. Acceptable values: 0 to 255 The larger the value is, the darker the image becomes. Acceptable values: 0 to 255 <Procedure> (1) (2) (3) (4) (5) (6) While pressing [0] and [5] simultaneously, turn the power ON. Key in a code and press the [START] button. Key in an adjustment value. (To correct the keyed-in value, press the [CLEAR] button.) Press the [ENTER] or [INTERRUPT] button to store the value. The equipment goes back to the ready state. Let the equipment restarted and perform scanning job. If the desired image density has not been attained, repeat step (2) to (5). e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 26 3.5.2 Sharpness adjustment If you want to make scan images look softer or sharper, perform the following adjustment. < Adjustment Mode (05) > Original mode Item to be adjusted Text/Photo Photo Text 865-0 867-0 866-0 Reproduction ratio: 25% to 40% 865-1 867-1 866-1 Reproduction ratio: 41% to 80% 865-2 867-2 866-2 Reproduction ratio: 81% to 400% Remarks Key in the following values depending on the original mode. One’s place: 1: Text/Photo 5: Photo 2: Text Ten’s place: 0: Use Default value 1 to 9: Change intensity • The larger the value is, the sharper the image becomes.) • Example of value entry in case the mode is “Text/Photo”. 21 Fixed value for Text/Photo mode Key in a value 0 to 9 Note: Note: When the value “0” is keyed in at the ten’s digit, the value is not displayed on LCD screen. <Procedure> (1) (2) (3) (4) (5) (6) (7) (8) While pressing [0] and [5] simultaneously, turn the power ON. Key in a code and press the [START] button. Key in the sub code (0,1 or 2), and press the [START] button. Key in an adjustment value. (To correct the keyed-in value, press the [CLEAR] button.) Press the [ENTER] or [INTERRUPT] button to store the value in memory. The equipment goes back to the ready state. For resetting the value, repeat step (2) to (5). Let the equipment restarted and perform scanning job. If the desired image density has not been attained, repeat step (2) to (7). November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 27 3 3.5.3 Setting range correction The values of the background peak / text peak in the range correction can be switched to “varied” or “fixed” in the following codes. If they are fixed, the range correction is performed with standard values. The values of the background peak affect the reproduction of the background density and the values of the text peak affect that of the text density. < Adjustment Mode (05) > Original mode Item to be adjusted Remarks 826 Range correction for original manually set on the original glass 831 Range correction for original set on the RADF The following are the default values set for each original mode. Text/Photo: 12, Photo: 12, Text: 12 Each digit stands for: One’s place: Automatic density mode Ten’s place: Manual density mode The setting conditions possible are as follows: Background peak Text peak 1: fixed fixed 2: varied fixed 3: fixed varied 4: varied varied Text/Photo Photo Text 825 827 830 832 <Procedure> Procedure is same as that of ! P. 3-26 "3.5.1 Density adjustment". 3.5.4 Setting range correction (Adjustment of background peak) The levels of the background peak for the range correction can be set at the following codes. < Adjustment Mode (05) > Original mode Text/Photo Photo Text 835 837 836 Item to be adjusted Remarks Background peak for range correction When the value increases, the background (low density area) of the image is not output. Acceptable values: 0 to 255 (Default: text/photo: 48, photo: 40, text: 48) <Procedure> Procedure is same as that of ! P. 3-26 "3.5.1 Density adjustment". e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 28 3.6 Adjustment of High-Voltage Transformer When replacing the high-voltage transformer, checking each output adjustment of main charger, developer bias, transfer charger and separation charger is needed. 3.6.1 Adjustment [ 1 ] Preparation Developer Bias Main Charger Transfer Charger Separation Charger Developer unit Disconnect the connector. Take off from the equipment. (Not used) Cleaner unit Take off the drum and install the cleaner unit in the equipment. Install the unit together with the current measuring jig in the equipment. Note: Note: Connect the green cable of the current measuring jig to ground on the equipment frame. Refer to (a) Installation of current measuring jig. Developer unit connector of the equipment Not connected Connect the jig detection connector with the developer unit connector of the equipment. Digital Tester (+) terminal Connect in the hole at the front side of the developer unit. Connect to the main charger case (between the case and terminal). (–) terminal Connect to the machine frame (to ground). Connect with the white cable of the current measuring jig (to ground). 3 Function switch Full-scale Remarks Connect with the red cable of the current measuring jig. DC 1,000 V AC 2V Use a digital tester with an input resistance of 10 M. (RMS value) or higher. How to turn ON the power Attach the door switch jig and press the front cover opening/closing switch while the front cover is opened. Remarks Refer to (b) Connection for developer bias adjustment. Refer to (c) Connection for main charger adjustment. November 2003 © TOSHIBA TEC Refer to (d) Connection for transfer/separation charger adjustment. e-STUDIO350/352/450/452 ADJUSTMENT 3 - 29 [ 1-1 ] Installation of the current measuring jig Notes: • Clean the toner recovery auger when the toner is sticking to it. Then attach the jig. • Do not damage the tip of the separation fingers. (1) Open the front cover. Front cover Fig. 3-13 (2) Remove the toner bag. Toner bag Fig. 3-14 (3) (4) Pull up the hinge pin and extract it. Take off the front cover. Front cover Hinge pin Fig. 3-15 e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 30 (5) (6) Release the latches and take off the toner bag full detection sensor-2. Loosen 2 screws and take off the cleaner unit from the equipment. Cleaner unit Screw Toner bag full detection sensor-2 3 Fig. 3-16 (7) Release the latch and take off the main charger unit. Main charger unit Fig. 3-17 (8) Release the latch and take off the cleaner stay. Clear stay Fig. 3-18 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 31 (9) Rotate the lever of the drum shaft and release the lock. Then pull out the drum shaft. Drum shaft lever Drum shaft Fig. 3-19 (10) Take off the drum. Drum Fig. 3-20 (11) Press down the drum cleaning blade and fix the blade with the blade releasing jig so that it will not rebound. Note: Do not touch the edge of the drum cleaning blade. Blade releasing jig Cleaning blade Fig. 3-21 e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 32 (12) Put through the current measuring jig into the drum shaft and fix it to the cleaner unit. (13) Rotate the lever of the drum shaft to fix the drum shaft. Drum shaft lever Current measuring jig Drum shaft 3 Fig. 3-22 (14) Remove the blade releasing jig. Blade releasing jig Fig. 3-23 (15) Install the cleaner stay. Cleaner stay Fig. 3-24 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 33 (16) Install the main charger unit. Main charger unit Fig. 3-25 (17) Install the cleaner unit and fix it with 2 screws. (18) Install the toner bag full detection sensor-2. Cleaner unit Screw Toner bag full detection sensor-2 Fig. 3-26 (19) Fix the green cable of the current measuring jig to the frame of the equipment, and connect the jig detection connector to the connector of the developer unit in the equipment. Connector of developer unit Screw Jig detection connector Green cable Fig. 3-27 e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 34 (20) Fix the front door switch to be closed with the door switch jig. Door switch jig 3 Fig. 3-28 (21) After the adjustment, remove the jigs in a reverse procedure to return it to the original state. [ 1-2 ] (1) Connection Connection for developer bias adjustment (+) terminal: Connect in the hole at the front side of the developer unit Front cover opening/closing switch (–) terminal: Connected to the machine frame Fig. 3-29 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 35 (2) Connection for main charger adjustment Front cover opening/closing switch Ground to the machine frame (green cable) (–) terminal: Connect the white cable of the current measuring jig (+) terminal: Connect the main charger case Fig. 3-30 (3) Connection for transfer/separation charger adjustment Front cover opening/closing switch Ground to the machine (green cable) (+) terminal: Connect the red cable of the current measuring jig (–) terminal: Connect the white cable of the current measuring jig Fig. 3-31 e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 36 [ 2 ] Operation Note: When adjusting output of high-voltage transformer, make sure to use a current measuring jig (except developer bias). Connect the digital testers as described in (1) Preparation, and follow the procedure on the next page to adjust the output from the main charger, developer bias charger, transfer charger and separation charger. <Keys to press> <Display> A3 A 100% TEST MODE [0][5] [POWER] 3 1 [Digital keys] : Enter the code. 100% A3 XXX Code No. TEST MODE [START] YYY Current set value [UP] or [DOWN]: Adjust the value “YYY” to satisfy the following table. Main Developer Transfer charger charger bias charger Center value Code 210 205 221 Adjustment value -790±5V -521±5V 413±45mV Separation Center value 231 Code Adjustment value RMS value 1267±115mV Mean value 1235±112mV [SET] : Adjusted value “YYY” is stored in memory. or [INTERRUPT] 100% A A3 TEST MODE Return to 1 to enter the other adjustment code. [POWER] : OFF/ON November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 37 3.6.2 Precautions [A] Developer bias Note for adjustment Adjust the developer bias if fogging occurs over the entire image even though the main charger grid voltage and toner density are appropriate. However, the following may occur if the developer bias is lowered too much: • Image contrast becomes low. • Image is patchy or blurred. • The carrier in the developer material adheres to the photoconductive drum, causing scratches around the cleaner. [B] Transfer Items to check before adjustment Blotched image or poor transfer can be also caused by matters other than defective adjustment of transfer output. Check the following items before adjusting the transfer charger. If there is no problem, adjust the output of the transfer charger. • Is the charger wire incorrectly installed or dirty? Is the transfer guide deformed? • Is the developer unit properly installed? Is the developer magnetic brush in contact with the drum? Is the developer sleeve rotating during printing? Is the toner density low? • Is the copy paper fed straight? Is the copy paper abnormally moist? • Is the rotation of the registration roller normal? • Is the output of the transfer guide bias normal? • Is the separation output different from the set value? • Is the developer bias value an appropriate one? • Are the transfer/separation charger case and the drum shaft grounded? Is the high-voltage transformer grounded? • Is the transfer insulation film (transparent film attached to the transfer guide) damaged or deformed? Note for adjustment When blotched image appear: • If blotched image appear in halftone areas, lower the transfer output value. Remember that transfer performance becomes low if the transfer output value is lowered too much. When transfer is poor: Increase the transfer output value under the following conditions. Remember that blotched image appear if the transfer output value is increased too much. • Transfer is poor even though the charger wire is not dirty. • Thick paper has been frequently used. Note: The Thick Paper Mode is recommendable when thick paper is used. Increase the transfer output value only to prevent a poor transfer without selecting the Thick Paper Mode when thick paper is frequently used. e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 38 [C] Separation Items to check before adjustment Poor paper separation from the drum can be also caused by matters other than defective adjustment of the separation output. Check the following items before making an adjustment. If there is no problem, adjust the output of the separation charger. • Is the charger wire incorrectly installed or dirty? • Is the developer unit installed properly? Is the developer magnetic brush in contact with the drum? Is the developer sleeve rotating during printing? Is the toner density low? • Is the copy paper fed straight? Is the copy paper abnormally moist? • Is the rotation of the registration roller normal? • Is the output of the main charger normal? • Is the transfer output different from the set value? • Is the transfer/separation charger case grounded? Is the high-voltage transformer grounded? • Is the sub-separation fan rotating? • Is the separation finger in contact with the drum surface? Note for adjustment When poor paper separation occurs: Increase the separation output value under the following conditions. Remember that if the separation output value is increased too much, blotched image occurs and separation performance becomes low. • Poor separation occurs even though the charger wire is not dirty. • Thin paper has been frequently used. When poor transfer occurs: • Decrease the separation output value when poor transfer occurs. Remember that the separation performance becomes low if the separation output value is decreased too much. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 39 3 3.7 Adjustment of the Scanner Section 3.7.1 Carriages [A] Installing carriage wires When replacing the carriage wires, refer illustrations below: [Front side] Carriage wire Carriage-2 Idler pulley Bracket for carriage-1 Tension spring Hook Wire pulley Fig. 3-32 [Rear side] Carriage-2 Carriage wire Idler pulley Bracket for carriage-1 Hook Wire pulley Tension spring Fig. 3-33 Adjustment of the carriage wire tension is not necessary since a certain tension is applied to the carriage wires by the tension springs. Note: Make sure the tension applied to the wire is normal. e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 40 [B] Adjusting carriages-1 and -2 positions (1) (2) Move the carriage-2 toward the exit side. Loosen the screws fixing the front side pulley bracket, make the sections A and B of the carriage2 touch with the inside of the exit side frame and screw them up. Pulley bracket Carriage-2 [Rear] [Front] Exit side frame 3 A B Enlarged view of carriage Fig. 3-34 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 41 (3) Put the carriage-1 on the rail, make the sections C and D of it touch with the inside of the exit side frame and screw up the front/rear sides of the bracket to fix it. Note: Make sure that the sections A and B of the carriage-2 touch with the exit side frame. Carriage-1 [Rear] [Front] Exit side frame Bracket Bracket C D Enlarged view of carriage Fig. 3-35 e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 42 [A] Assembling carriage wires Winding the wire around the wire pulley: (1) Pull the Ø3 ball terminal located at the center of the wire into a hole on the wire pulley. One end of the wire with a hook attached comes to the outside. (2) Wind the wires around the wire pulleys of the front and rear sides. The number of turns to be wound are as follows: • 2 turns toward the opposite side of the boss • 4 turns toward the boss side Note: Pay attention to the following when the wires are wound around the pulleys: - Do not twist the wire. - Wind the wires tightly so that they are in complete contact with the surface of the pulleys. - Each turn should be pushed against the previously wound turn so that there is no space between them. 4 turns 4 turns 2 turns 2 turns Ball terminal Ball terminal No space between turns Hook Hook Color: Silver Color: Black [Front] [Rear] Fig. 3-36 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 43 3 (3) After winding the wires around the pulleys, attach the wire holder jigs not to loosen the wires. Notes: 1. When the wire holder jig is attached, make sure that the wire is not shifted or loosened. 2. The wire should come out of the slot of the wire holder jig and be passed under the arm of it. Fig. 3-37 e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 44 3.7.2 Lens unit [A] Replacing the lens unit • The lens unit must not be readjusted and some part of its components must not be replaced in the field since the unit is precisely adjusted. If any of the components is defective, replace the whole unit. • When replacing the unit, do not loosen or remove the 10 screws indicated with the arrows. 3 Fig. 3-38 • Handle the unit with care. Do not hold the lens and adjusted part (hold the unit as shown below). Fig. 3-39 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 45 [B] Adjustment of the magnification ratio of the lens Notes: 1. Perform this adjustment only when the lens unit is taken off or replaced. 2. Make sure that the primary scanning reproduction ratio (printer section) is correct before this adjustment. (1) Place a ruler on the original glass (in the primary scanning direction) and make a copy on A4/LTsized paper at 100% reproduction ratio. (2) Compare the copied ruler with the actual ruler. Feeding Direction Copied ruler Actual ruler Fig. 3-40 (3) If each mark on the rulers differs, perform the adjustment with the following procedures. <Procedure> (1) (2) Take off the original glass and lens cover. Loosen 2 screws fixing the lens unit. Screw Lens unit Fig. 3-41 e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 46 (3) Slide the lens unit to the right or left direction using the marks on the lens base as a guide. (Slide right when the copied ruler is magnified and slide left when the copied ruler is demagnified.) The following table shows how the reproduction ratio difference between the copied ruler and actual ruler corresponds to the movement amount of the lens unit. Reproduction-ratio error Movement amount of unit 0.1% 0.5 mm 0.2% 0.9 mm 0.3% 1.4 mm 0.4% 1.8 mm 0.5% 2.3 mm 0.6% 2.7 mm 0.7% 3.2 mm 0.8% 3.6 mm 0.9% 4.1 mm 1.0% 4.5 mm Lens unit Fig. 3-42 Note: Fine adjustment can be made in the “Reproduction ratio of primary scanning direction (printer)” on the copied ruler and actual ruler match. (4) (5) (6) Tighten 2 screws fixing the lens unit. Attach the lens cover and original glass. Make a copy to confirm the reproduction ratio. Repeat the procedure 1 to 5 until the marks on the copied ruler and actual ruler match. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 47 3 3.8 3.8.1 Adjustment of the Paper Feeding System Sheet sideways deviation caused by paper feeding <Procedure> • The center of the printed image shifts to the front side. " Move the guide to the front side (Arrow (A) direction in the lower figure). • The center of the printed image shifts to the rear side. " Move the guide to the rear side (Arrow (B) direction in the lower figure). [Rear] [Rear] Feeding direction Feeding direction Center Center [Front] [Front] Fig. 3-44 Fig. 3-43 • Bypass feeding • (A) Drawer feeding (B) (B) (A) Fig. 3-46 Fig. 3-45 e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 48 05/07 3.9 Adjustment of Developer Unit 3.9.1 Doctor-to-sleeve gap Adjustment tool to use: Doctor-sleeve jig (1) (2) Take out the developer unit from the equipment. Take off the developer material cover and discharge the developer material. Developer material cover 3 Fig. 3-47 (3) Remove 2 screws and take off the developer sleeve cover. Screw Developer sleeve cover Screw Fig. 3-48 (4) Loosen 4 screws fixing the doctor blade. Doctor blade Developer sleeve Screw Fig. 3-49 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 49 (5) Lift up the toner scattering prevention sheet and insert the gauge “0.45” of the doctorsleeve jig into the gap between the developer sleeve and doctor blade. Tighten the screws while pressing the doctor blade to the doctor-sleeve jig lightly. Note: Make sure the mark on the developer sleeve faces the blade when adjusting the gap. Doctor-sleeve jig Developer sleeve Doctor blade Fig. 3-50 (6) Insert the gauge “0.40” of the doctor-sleeve jig into the gap between the developer sleeve and doctor blade. Confirm that the jig moves smoothly to the front and rear side, and the gauge “0.50” cannot be inserted into the gap. Doctor-sleeve jig Developer sleeve Doctor blade Fig. 3-51 (7) Confirm that the both ends of the toner scattering prevention sheet are inserted between Doctor blade support holder the developer sleeve and doctor blade support holder, and the side seals are attached Side seal on the toner scattering prevention sheet. Toner scattering prevention sheet Fig. 3-52 e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 50 (8) Attach the developer sleeve cover and tighten 2 screws. Notes: 1. Tighten the screws from the one on the front side. 2. Make sure that the developer sleeve cover is correctly attached otherwise it will be deformed. 3. Make sure that the toner scattering prevention sheet is not caught up in the developer sleeve cover. Developer sleeve cover Screw Screw 3 Fig. 3-53 (9) Attach the developer material cover. Developer material cover Fig. 3-54 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 51 3.10 Adjustment of the RADF (MR-3015) 3.10.1 Adjustment of RADF position It is mainly performed at the installation. It is also required when the RADF is dislocated for some reason such as moving the equipment. Remove the platen sheet during adjustment. (1) Open the RADF and then attach 2 positioning pins to the equipment. (The positioning pins have been attached at the rear of the right-hand hinge of the RADF.) Positioning pin Fig. 3-55 (2) Close the RADF to check that the positioning pins fit smoothly into the holes on the RADF. If they do not, adjust them according to the following procedure. Fig. 3-56 e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 52 (3) Loosen the stepped screw 1 turn and 2 screws on the adjustment plate a half turn (status of temporary fixing). Half turn 1 turn 3 Fig. 3-57 (4) Remove the stepped screw at the rear of right-hand hinge. Fig. 3-58 (5) Open the RADF, and then loosen 2 hand screws 1 turn (status of tentative fixing). Screw Fig. 3-59 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 53 (6) Remove the positioning pin at the front side. Close the RADF to fit the positioning pin into the hole at the rear side of the RADF. While peering inside from the front side, fit the positions of the pin and hole by moving the RADF right and left. Fig. 3-60 (7) Tighten the positioning pin at the front side. Close the RADF to fit the positioning pin into the hole at the front side of the RADF. (For the front side, adjust the RADF position all around.) Fig. 3-61 (8) While peering inside from the left side, close the RADF. Check the positions of the holes of the RADF and pins and then fit their positions by moving the RADF back and forth. (For the front side, also adjust the RADF position right and left.) Make sure not to dislocate the positions of the pin and hole at the rear side. Fig. 3-62 e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 54 (9) Open the RADF to tighten 2 hand screws. Close the RADF and then check again that the positioning pins fit smoothly into the holes on the RADF. 3 Fig. 3-63 (10) Fit the hinge hole into the hole of the equipment at the rear right of the RADF to tighten the stepped screw. If they do not fit, adjust the position of the hole by turning the screw of the adjustment plate. Fig. 3-64 (11) Tighten the stepped screw and 2 screws on the adjustment plate. Open and close the RADF to check again that the positioning pins fit smoothly into the holes on the RADF. Remove the positioning pins after checking it. (Replace the positioning pins at the rear of the right-hand hinge of the RADF.) Screw Stepped Screw Fig. 3-65 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 55 (12) Place the platen sheet on the original glass with the semi round cutout toward you. Align the platen sheet against the left and rear side of the original glass. Close the RADF slowly. Open the RADF to check that the platen sheet is correctly attached. Fig. 3-66 e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 56 3.10.2 Adjustment of RADF height It is mainly performed at the installation. It is also required when the RADF is dislocated for some reason such as moving the equipment. Perform the following adjustment by using the screw of the left and right hinge. Note: Perform this adjustment after “3.10.1 Adjustment of RADF position”. Turn the exposure lamp ON during the gap check. (Test Mode: 03-267) (1) Adjustment standard Adjust the height so that the platen guide front holder touches the ADF original glass. Adjust the height so that the gap between the platen guide rear holder and the ADF original glass becomes 0.5 mm ± 0.3. 3 Platen guide front holder 0mm 0.5mm±0.3 Platen guide rear holder ADF original glass Fig. 3-67 (2) Adjust the height by turning the height adjusting screw on the left hinge. Clockwise: The height of the hinge becomes high. Counterclockwise: The height of the hinge becomes low. Fig. 3-68 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 57 (3) Adjust the height by turning the height adjusting screw on the right hinge. Clockwise: The height of the hinge becomes high. Counterclockwise: The height of the hinge becomes low. Fig. 3-69 e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 58 3.10.3 Adjustment of skew When an image skew occurs, adjust it according to the following steps, Step 1 " Step 2 " Step 3. Note: Perform this adjustment after confirming that the equipment has been adjusted properly. Prior to this adjustment, of RADF position and height are needed to be adjusted. (1) Step 1 Case A: ................Adjust the aligning adjustment position to the rear side “-” of the original (Chap. 3.10.5). Case B: ................Adjust the aligning adjustment position to the rear side “+” of the original (Chap. 3.10.5). A B White arrow: feeding direction Paper Original Fig. 3-70 (2) Step 2 Case C: ................Loosen the fixing screw and hand screw of the right side hinge and then turn the adjustment screw counterclockwise. Case D: ................Loosen the fixing screw and hand screw of the right side hinge and then turn the adjustment screw clockwise. Note: When adjusting, refer to the hinge position (scribed line) and be sure not to move it from the hinge position ±0.5 mm or further. Otherwise, image failures such as a jitter may occur. Fixing screw C D Adjustment screw Paper Hand screw Original RADF Front side Fig. 3-71 Fig. 3-72 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 59 04/05 3 (3) Step 3 Case E: ................Adjust the reverse aligning adjustment position to the rear side “-” of the original (Chap. 3.10.6). Case F: ................Adjust the reverse aligning adjustment position to the rear side “+” of the original (Chap. 3.10.6). E F Paper Original Fig. 3-73 3.10.4 Automatic adjustment of sensors and initialization of EEPROM When any of the PC board, original length sensor, read sensor, reverse sensor is replaced with a new one, make sure to perform the initialization of EEPROM and adjustment of sensors in the Adjustment Mode (05). Perform them after removing all originals on the sensor and closing the RADF. Also, make sure to adjust the tray volume when the initialization of EEPROM and automatic sensor adjustment have been performed. Refer to ! P. 2-46 "2.2.5 Adjustment mode (05) (e-STUDIO350/450)" for the details. Errors such as paper jamming may occur if the EEPROM is not initialized and the sensors are not adjusted after the above mentioned parts were replaced. e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 60 3.10.5 Adjustment of aligning Adjust the aligning according to Step 1 of 3.10.3. 3 Rear side "+" of the original + - Rear side "-" of the original Skew of paper Fig. 3-74 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 61 3.10.6 Adjustment of aligning at reversing Adjust the aligning according to Step 3 of 3.10.3. + - paper of w Ske Fig. 3-75 e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 62 3.10.7 Adjustment of reverse solenoid When operating the reverse solenoid, adjust it if the position of the flapper lever is out of the followingdimension. Gap between A of the front frame and the flapper lever “C”: 0.5 mm to 2.0 mm <Procedure> (1) Remove the screw on the left and take off the plate spring. Plate spring 3 Fig. 3-76 (2) Align B of the front frame with the edge of the reverse solenoid, and temporarily fix the reverse solenoid with the screw on the right. B Fig. 3-77 (3) While the plunger of the reverse solenoid is put in the position to be turned ON (by pressing it in the direction of an arrow), loosen the screw on the right to adjust the reverse solenoid so that the gap (C) between A of the front frame and the flapper lever is 0.5 mm to 2.0 mm. C A Fig. 3-78 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 63 (4) Fix the plate spring temporarily with the screw on the left. Then press the plate spring slightly in the direction of an arrow and tighten the screw in the position where the gap (D) between the plunger and the flapper lever is eliminated. Plunger D D Flapper lever Fig. 3-79 e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 64 3.10.8 Adjustment of RADF opening/closing switch A Adjust the bracket position so that the switch is turned ON when the height A becomes 40-45 mm (within the empty weight falling limit). Glass surface 3 Center Fig. 3-80 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 65 3.10.9 Adjustment of RADF opening/closing sensor A Adjust the bracket position so that the sensor is turned ON when the height A becomes 30-35 mm (within the empty weight falling limit). Glass surface Center Fig. 3-81 e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 66 3.10.10 Adjustment of tray volume Adjust in the adjustment mode (05). <Procedure> (1) (2) (3) (4) While pressing [0] and [5] simultaneously, turn the power ON. Narrow the original guide to the limit. Input the code "367". Press the [START] button. 3 Fig. 3-82 (5) (6) (7) (8) Extend the original guide to the limit. Input the code "368". Press the [START] button. Turn the power OFF. Fig. 3-83 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 67 3.11 Adjustment of the RADF (MR-3018) 3.11.1 Adjustment of RADF Position Perform this adjustment when the RADF is not installed in the correct position. Note: Check if the image adjustment for the equipment is performed properly before this adjustment of the RADF. [A] Checking (1) Open the RADF and install 2 positioning pins (the positioning pins are installed to the back side of the hinge which is on the left side of the RADF). Fig. 3-84 (2) Remove the platen sheet. Fig. 3-85 e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 68 05/11 (3) Close the RADF and check if the positioning pins fit the holes on the RADF. 3 Fig. 3-86 [B] Adjustment If the pins cannot be fitted into the holes, perform the adjustment according to the following procedure. (1) Remove the right-hand hinge screw at the rear side. Fig. 3-87 (2) Loosen the left-hand hinge screw at the rear side. Fig. 3-88 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 69 05/11 (3) Loosen the hinge screws at the front side. Fig. 3-89 (4) Position the pins with the holes on the RADF by moving it so that the pins fit into the holes when the RADF is closed. Fig. 3-90 (5) Tighten the left-hand hinge screw at the rear side. Fig. 3-91 e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 70 05/11 (6) Loosen the hole position adjustment screws on the right hand side. 3 Fig. 3-92 (7) Match the screw hole positions. Fig. 3-93 (8) Install the right-hand hinge screw at the rear side. Fig. 3-94 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 71 05/11 (9) Loosen the hinge screws at the front side. Fig. 3-95 (10) Place the platen sheet on the original glass and align it to the top left corner. Close the RADF gently and open it to check if the platen sheet is attached properly. Fig. 3-96 e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 72 05/11 3.11.2 Adjustment of RADF Height Note: Check if the image adjustment for the equipment is performed properly before this adjustment of the RADF. [A] Checking (1) (2) (3) Close the RADF. Light the exposure lamp. • Turn the power ON while pressing [0] and [3] simultaneously. • Key in [267] and then press the [START] button. The exposure lamp is turned ON for a given length of time. Visually check the gap between platen guide holder "A" and upper surface of the original glass "B" from the left hand side of the equipment. If the value is not within the tolerance, perform the adjustment according to the following procedure. A A B B 0 mm 0.2-0.5 mm [Tolerance of the gap] Rear side: 0 - 0.5 mm Front side: 0 mm Fig. 3-97 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 73 05/11 3 [B] Adjustment (1) (2) Close the RADF. Adjust it by turning the adjustment screws on the hinges. • Adjust the height on the rear side by means of the screw on the hinge on the feed side of the RADF. Turn it clockwise ................. Heightened Turn it counterclockwise ...... Lowered Fig. 3-98 • Adjust the gap on the rear side by means of the screw on the hinge on the feed side of the RADF. Turn it clockwis .................... Lowered Turn it counterclockwise ...... Heightened Fig. 3-99 e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 74 05/11 3.11.3 Adjustment of Skew Note: Check if the image adjustment for the equipment is performed properly before this adjustment of the RADF. Also, the RADF position and height shall be adjusted properly. [A] Checking Check the image using the chart (original) with vertical and horizontal lines in the following procedure. 3 Fig. 3-100 Chart (Original) Simplex copying: (1) (2) Place the chart provided as an original with its face up on the original tray of the RADF, select [1 Sided -> 1 Sided] and press the [START] button. Superimpose the chart on the copy and check the inclination of the copy image. Duplex copying: (1) (2) Place the chart provided as an original with its face up on the original tray of the RADF, select [2 Sided -> 2 Sided] and press the [START] button. Superimpose the chart on the copy and check the inclination of the copy image. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 75 05/11 [B] Adjustment Simplex copying: (1) Shift the aligning plate with the scale as the guide shown in the figure below to adjust the skew. Fig. 3-101 (2) If the image skew is "C" as shown in the figure below, shift the aligning plate in the direction of "+", and if "D", shift it to "-". C D Fig. 3-102 Fig. 3-103 Shift the aligning plate in the direction of "+". Shift the aligning plate in the direction of "-". e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 76 05/11 Duplex copying: (1) Shift the aligning plate with the scale as the guide shown in the figure below to adjust the skew. 3 Fig. 3-104 (2) If the image skew is "C" as shown in the figure below, shift the aligning plate in the direction of "", and if "D", shift it to "+". C D Fig. 3-105 Fig. 3-106 Shift the aligning plate in the direction of "-". Shift the aligning plate in the direction of "+". November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 77 05/11 3.11.4 Adjustment of the Leading Edge Position Note: Check if the image adjustment for the equipment is performed properly before this adjustment of the RADF. Also, the RADF position and height shall be adjusted properly. [A] Checking Check the image using the chart (original) with vertical and horizontal lines in the following procedure. Simplex copying: (1) (2) Place the chart provided as an original with its face up on the original tray of the RADF, select [1 Sided -> 1 Sided] and press the [START] button. Superimpose the chart on the copy and check the leading edge E of the chart and F of the copy. Duplex copying: (1) (2) Place the chart provided as an original with its face up on the original tray of the RADF, select [2 Sided -> 2 Sided] and press the [START] button. Superimpose the chart on the copy and check the leading edge E of the chart and F of the copy. E F Fig. 3-107 Chart (Original) Fig. 3-108 Copy [B] Adjustment Simplex copying: (1) Turn the power ON while pressing [0] and [5] simultaneously, key in [365] and then press the [START] button. (2) Enter the value. • If the leading edge (F) margin of the copy image is larger than the (E) margin of the chart, enter a value smaller than the current one. Note: Changing one value shifts the copy image by 0.1 mm. • If the leading edge (F) margin of the copy image is smaller than the (E) margin of the chart, enter a value larger than the current one. Note: Changing one value shifts the copy image by 0.1 mm. (3) Press the [ENTER] button. e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 78 05/11 Duplex copying: (1) Turn the power ON while pressing [0] and [5] simultaneously, key in [366] and then press the [START] button. (2) Enter the value. • If the leading edge (F) margin of the copy image is larger than the (E) margin of the chart, enter a value smaller than the current one. Note: Changing one value shifts the copy image by 0.1 mm. • If the leading edge (F) margin of the copy image is smaller than the (E) margin of the chart, enter a value larger than the current one. Note: Changing one value shifts the copy image by 0.1 mm. (3) 3 Press the [ENTER] button. 3.11.5 Adjustment of Horizontal Position Note: Check if the image adjustment for the equipment is performed properly before this adjustment of the RADF. Also, the RADF position and height shall be adjusted properly. [A] Checking Check the image using the chart (original) with a center line in the following procedure. (1) (2) (3) Place the chart provided as an original with its face up on the original tray of the RADF. Press the [START] button. Fold the copy in half and check if the center line is misaligned. [B] Adjustment (1) (2) Turn the power ON while pressing [0] and [5] simultaneously. Key in [358] and then press the [START] button. • If the center line of the copy image is shifted to the front side of the equipment, enter a value larger than the current one. Note: Changing one value shifts the copy image by 0.042 mm. G Fig. 3-109 • If the center line of the copy image is shifted to the rear side of the equipment, enter a value smaller than the current one. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 79 05/11 Note: Changing one value shifts the copy image by 0.042 mm. H Fig. 3-110 (3) Press the [ENTER] button. e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 80 05/11 3.11.6 Adjustment of Copy Ratio Note: Check if the image adjustment for the equipment is performed properly before this adjustment of the RADF. Also, the RADF position and height shall be adjusted properly. [A] Checking Check the image using the chart (original) with vertical and horizontal lines in the following procedure. (1) (2) (3) Place the chart provided as an original with its face up on the original tray of the RADF. Press the [START] button. Superimpose the chart on the copy and check the image dimension “I”. [B] Adjustment (1) (2) 3 Turn the power ON while pressing [0] and [5] simultaneously. Key in [357] and then press the [START] button. • If the copy image dimension “I” is larger than the chart dimension, enter a value smaller than the current one. • If the copy image dimension “I” is smaller than the chart dimension, enter a value larger than the current one. I Fig. 3-111 (3) Press the [ENTER] button. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 81 05/11 3.11.7 Adjustment of RADF Opening/Closing Sensor A Adjust the bracket position so that the sensor is turned ON when the height “A” becomes 100 mm or less (within the empty weight falling limit). Fig. 3-112 Fig. 3-113 e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 82 05/11 3.12 Adjustment of the Finisher (MJ-1022) 3.12.1 (1) (2) Adjusting the jogging plate width Remove the right inner cover and the rear cover. Adjust the front jogging plate to the home position. • Set SW1 on the finisher controller PC board as shown in Fig. 3-114. • Press SW2 twice on the finisher controller PC board. - The front jogging plate moves to the home position. ON 1 2 3 4 5 6 7 3 8 Fig. 3-114 (3) Adjust the rear jogging plate to the home position. • Set SW1 on the finisher controller PC board as shown in Fig. 3-115. • Press SW2 twice on the finisher controller PC board. - The rear jogging plate moves to the home position. ON 1 2 3 4 5 6 7 8 Fig. 3-115 Rear jogging plate home position Fig. 3-116 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 83 (4) (5) (6) Measure the jogging width (standard at 317 mm). Remove the processing tray. Loosen the screw on the home position sensor plate at the front. Screw Home position sensor plate Fig. 3-117 (7) Adjust the position of the front jogging plate home position sensor (S6) with reference to the index. EX. 1 If the width is 319 mm in step (4), the difference from the standard is +2 mm, it requires relocation of the sensor [3] in the direction of arrow A by 2 mm. EX. 2If the width is 316 mm in step (4), the difference from the standard is -1 mm; it requires relocation of the sensor [3] in the direction of arrow B by 1 mm. Sensor A B Fig. 3-118 e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 84 3.12.2 (1) Adjusting the angle of the jogging plate Without removing the processing tray unit, loosen the 2 mounting screws of the rear jogging plate. Screw Rear jogging plate 3 Fig. 3-119 (2) Place several sheets of A4/LT paper on the processing tray, and adjust the rear jogging plate. (At this time, adjust the gap between the paper and the front end of the rear jogging plate so that it is 0 mm to 0.5 mm.) 0 mm to 0.5 mm Paper Screw Butted (3) Rear jogging plate With reference to the rear jogging plate adjusted in step (2), adjust the front jogging plate in the same manner. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 85 3.12.3 Adjusting the overlap of the sensor flag If the overlap between the sensor and the flag is wrong for some reason, perform the following adjustment. (1) (2) Remove the processing tray unit. Loosen the mounting screw of the front/rear jogging plate adjusting plate; then, move the adjusting plate to the left and the right. Jogging plate adjusting plate Screw Screw Adjusting plate Jogging plate Adjusting plate adjusting plate Fig. 3-120 (3) Tighten the screw so that the overlap between the flag of the front/rear jogging rack plate and the sensor is 1.5 mm to 2.0 mm. Sensor flag Sensor 1.5 mm to 2.0 mm Fig. 3-121 e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 86 3.12.4 (1) (2) Adjusting the tension of the stack processing motor belt Remove the right inner cover and the rear cover. Remove the 2 mounting screws, and detach the grip unit. Screw Grip unit Screw 3 Fig. 3-122 (3) Loosen the screw on the tension arm plate. (The tension arm plate will be pulled under tension by the tension spring.) Screw Tension arm plate Fig. 3-123 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 87 (4) Move the returning roller shaft to its lower limit (the slack of a belt is lightly taken); then, tighten the screw on the tension arm plate. Screw Tension arm plate Returning roller shaft Fig. 3-124 (5) Check to make sure that the returning roller shaft moves smoothly. Returning roller shaft Fig. 3-125 e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 88 3.12.5 (1) (2) (3) (4) (5) Releasing the stack tray guide lever fixing plate Remove the right inner cover and the rear cover. Remove the finisher control PC board, PC board bracket and sensor PC board. Remove the stack tray. Remove the stack tray drive unit. Place the stack tray guide lever fixing plate so that it is in view through the hole in the side plate (front, rear). Then remove the fixing screw. (Perform the same for the front and the rear.) 3 Screw Stack tray guide lever fixing plate Fig. 3-126 Note: When removing the mounting screw, be sure to hold the stack tray guide lever up from below. Stack tray guide lever Fig. 3-127 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 89 3.12.6 (1) Adjustment of the upper tray angle Remove the front cover. Fig. 3-128 (2) Loosen the screw denoted with the arrow. Fig. 3-129 e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 90 (3) The tension becomes loose. While pushing the bracket down, hold the tray and move it up or down, to adjust the angle so that the tray becomes parallel by a visual check. 3 Fig. 3-130 (4) After the height adjustment, tighten the fixing screw of the bracket. Note: If the fixing screw of the bracket is not fixed, the belt is loosened which may cause a skipped tooth. Fig. 3-131 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 91 3.12.7 DIP switch functions You can simulate various functions by setting the DIP switch (SW1) on the finisher controller PC board appropriately. Initiating Operations 1) Remove any obstacles from the area of operation. 2) Set the DIP switch (SW1) as shown, and turn ON the power (so that LED1 will start to blink). 3) Press the pushing switch (SW2) twice to initiate the operation in question. (LED2 will remain on during operation). Setting ON 1 2 3 4 5 6 7 2 3 4 5 6 7 8 ON 1 2 3 4 5 6 7 8 ON 1 2 3 4 5 6 7 2 3 4 5 6 7 2 3 4 5 6 7 2 3 4 5 6 7 2 3 4 5 6 7 • Turn OFF the joint sensor (S4). Front jogging plate motor When not at the home position • Turn OFF the joint sensor (S4). • Turn OFF the joint sensor (S4). • Turn OFF the joint sensor (S4). • Turn OFF the joint sensor (S4). • • Press SW2 again. Turn OFF the joint sensor (S4). 2 3 4 5 6 7 2 3 4 5 6 7 3 4 5 6 7 The front jogging plate moves to its home position and stops. When at the The front jogging plate home position moves over a specific position and stops at the home position. When not at the The rear jogging plate home position moves to the home position and stops. When at the The rear jogging plate home position moves over a specific distance and stops. The upper stack tray moves up and stops when the upper stack tray upper limit sensor turns ON. To stop Press SW2 again. Turn OFF the joint sensor (S4). The upper stack tray moves down and stops when the lower stack tray lower limit sensor turns ON. • • Press SW2 again. Turn OFF the joint sensor (S4). Lower stack tray motor (up) The lower stack tray moves up and stops when the lower stack tray upper limit sensor is turned ON. • • Press SW2 again. Turn OFF the joint sensor (S4). Lower stack tray motor (down) The lower stack tray moves down and stops when the lower stack tray lower limit sensor is turned ON. • • Press SW2 again. Turn OFF the joint sensor (S4). Stapler motor The stapler motor stops after the stapling operation. • Press the stapler safety switch (S14). Turn OFF the joint sensor (S4). Turn OFF the joint sensor (S4). 8 • 8 Shipping position operation 2 • • Upper stack tray motor (down) 8 ON 1 The returning roller moves to the home position and stops. 8 ON 1 Stack processing motor (returning roller) 8 ON 1 Turn OFF the joint sensor (S4). Upper stack tray motor (up) ON 1 • 8 ON 1 The stack delivery lever moves to its home position and stops. Rear jogging plate motor ON 1 Stack processing motor (stack delivery lever) 8 ON 1 Operation The delivery roller rotates in a specific speed. 8 ON 1 Item Delivery motor The upper and lower stack trays move to the shipping position and stop. • 8 Note: Perform the shipping position operation when the finisher is packed again. e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 92 3.13 Adjustment of the Finisher (MJ-1023/1024) 3.13.1 Adjusting the alignment position (Finisher unit) Perform this adjustment after replacing the finisher controller PC board or when the alignment position must be changed for some reason. (1) (2) Remove the rear cover of the finisher unit. Check that the power is OFF and set SW104 on the finisher controller PC board as follows according to the paper used for adjustment. ON ON 3 1 2 3 4 5 6 7 8 1 A4 paper 2 3 4 5 6 7 8 LT paper Fig. 3-132 (3) (4) (5) (6) (7) (8) (9) Turn ON the power. Press SW103 on the finisher controller PC board. • When SW103 is pressed, the swing guide opens and the alignment plate moves to prescribed position. Place ten sheets of A4/LT paper between the alignment plates and push them against the stopper. Press SW101 or SW102 on the finisher controller PC board and push the alignment plate against the paper. • When SW101 is pressed, alignment plate moves 0.42 mm forward. • When SW102 is pressed, alignment plate moves 0.42 mm backward. When adjustment is complete, remove paper and press SW103 on the finisher controller PC board once to store the adjustment in memory. Turn OFF all bits of finisher controller PC board SW104. Turn OFF the power and install the rear cover of the finisher unit. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 93 3.13.2 Adjusting the staple position (Finisher unit) Perform this adjustment after replacing the finisher controller PC board or when the staple position must be changed for some reason. This adjustment adjusts the front/rear stitches with A4/A4-R when the paper used for adjustment is AB type and with LT/LT-R when the paper is INCH type. (1) (2) Remove the rear cover of the finisher unit. Check that the power is OFF and set SW104 on the finisher controller PC board as follows according to paper/stitch position used for adjustment. ON 1 ON 2 3 4 5 6 7 8 1 2 A4/front stitch ON 1 2 3 4 5 6 7 8 1 5 6 7 8 2 3 4 5 6 7 8 7 8 7 8 A4-R/rear stitch ON ON 2 3 4 5 6 7 8 1 2 LT/front stitch 3 4 5 6 LT/rear stitch ON 1 4 ON A4-R/front stitch 1 3 A4/rear stitch ON 2 3 4 5 6 7 8 1 LT-R/front stitch 2 3 4 5 6 LT-R/rear stitch Fig. 3-133 (3) (4) (5) (6) (7) (8) Turn ON the power. Press SW103 on the finisher controller PC board. • When SW103 is pressed, the swing guide opens and the alignment plate moves to prescribed position. Place a sheet of paper between the alignment plates. Push it against the stopper and push the rear edge of the paper against the rear alignment plate. If the gap between the front alignment plate and front edge of the paper is 1 mm or greater, stop the staple position adjustment and repeat the staple position adjustment after completing alignment plate adjustment. Press SW103 on the finisher controller PC board once to staple. However, remove the stapled paper manually because the paper is not ejected. Press SW103 on the finisher controller PC board once again. Verify the staple position. If any adjustment is needed, proceed to the step 8). If no adjustment is needed, proceed to the step 9). Press SW101 or SW102 on the finisher controller PC board to adjust the staple position. • When SW101 is pressed, the staple position shifts 0.49 mm to the front side. • When SW102 is pressed, the staple position shifts 0.49 mm to the rear side. Repeat the steps 5) to 7). e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 94 04/11 (9) After confirming that the staple position is adjusted correctly, place a sheet of paper between the alignment plates and push it against the stopper and push the rear edge of the paper against the rear alignment plate. Then press SW103 once. (Stapling is performed and the adjustment value is stored in memory.) • The staple position adjustment is completed. (10) Turn OFF all bits of SW104 on the finisher controller PC board. (11) Turn OFF the power and install the rear cover of the finisher unit. 3 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 95 3.13.3 Adjusting the folding position (Saddle stitcher unit) The folding position is adjusted by changing setting of bits 6 through 8 of SW504 on the saddle stitcher controller PC board to match the stitching position (adjusting the distance over which the paper positioning plate is moved to the folding position from the stitching position). If you have replaced the saddle stitcher controller PC board, be sure to set the new SW504 so that the settings will be the same as those on the old SW504. Perform this adjustment if, for any reason, you must change the folding position. (1) (2) Check that the power is OFF and separate the finisher from the host machine. If the optional puncher unit is installed, remove it from the finisher. Remove the PC board cover and set bits 1 through 4 of SW504 on the saddle stitcher controller PC board as follows: ON 1 2 3 4 5 6 7 8 Do not change bits 5 through 8. Fig. 3-134 (3) Remove the rear cover, open the inlet cover of the saddle stitcher unit and tape the actuator of inlet cover sensor (PI9) and inlet door switch (SW1). (4) Before inserting the paper, mark the top of the paper. You will be using two sheets of A3 or LD paper. Mark A3/LD paper Insert direction Fig. 3-135 (5) (6) (7) (8) Turn ON the power. Press SW1 on the saddle stitcher controller PC board so that the feed motor (M1) starts to rotate. (Press SW1 three seconds or more if LD paper is used.) Open the inlet cover and insert two sheets of paper. Push them in by hand until the front edge of the sheets push against the paper positioning plate. Close the inlet cover. e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 96 (9) Press SW1 on the saddle stitcher controller PC board. • The saddle stitcher unit will “stitch” the sheets, and fold and deliver the stack automatically. (10) Measure the distance (L) between the stitching position and the folding position. Then perform “positive width adjustment” or “negative width adjustment” to suit the relationship between the stitching position and the folding position. • If the stitching position is below the folding position, perform “positive width adjustment.” • If the stitching position is above the folding position, perform “negative width adjustment.” Positive Width Adjustment Negative Width Adjustment Mark Mark 3 L Stitching position Folding position L Folding position Stitching position Unit: mm Example: If L is 0.5 mm, provide "-0.5 mm". Unit: mm Example: If L is 1 mm, provide "+1 mm". (11) Change the settings of bits 6 through 8 on SW504 referring to the following table. • If the width adjustment is 0 The stitching position and the folding position match, requiring no change. • If for “positive width adjustment” Set SW504 so that the difference resulting from subtraction of the interval from the appropriate setting in the table below is provided. Example: If SW504 is currently set to +2 and the interval is +1 mm, set SW504 to reflect - 2. • If for “negative width adjustment” Set SW504 so that the sum resulting from addition of the interval from the appropriate setting in the table below is provided. Example: If SW504 is currently set to -1 and the interval is -0.5mm, set SW504 to reflect +1. Bit 6 DIPSW1 bit settings Bit 7 OFF OFF OFF OFF Bit 8 Setting (in units of 0.5 mm) ON ON +3 ON OFF +2 OFF ON +1 OFF OFF 0 ON OFF ON -1 ON ON OFF -2 ON ON ON -3 Do not use the following setting Bit 6 Bit 7 Bit 8 ON OFF OFF (12) Set SW504 bits 1 to 4 to OFF. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 97 3.13.4 Fine adjustment of binding/folding position (Saddle stitcher unit) The binding position/folding position can be adjusted in the following (05) codes. Code Paper size 468-0 A4-R / LT-R 468-1 B4 468-2 A3 / LD Remarks When the value increases, the binding/folding position shifts toward the right page. (0.25mm/step) Acceptable values: -14 to 14 (Default: 0) Increase the adjustment value when the sheet of paper which has exited is "A". Decrease the adjustment value when the sheet of paper which has exited is "B". A: When the upper side of the folding is longer than the lower side B: When the upper side of the folding is shorter than the lower side Paper feeding direction Paper feeding direction e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 98 3.13.5 Sensor output adjustment (Puncher unit) Perform this adjustment when replacing the punch controller PC board, transmittance sensor (photosensor PC board/LED PC board), or deflection sensor (scrap full detector PC board unit). (1) (2) Check that the power is OFF and then remove the rear cover of the puncher. Set SW601 on the punch controller PC board as shown below. ON 1 2 3 4 Fig. 3-136 3 (3) (4) (5) (6) Turn ON the power. Press SW602 on the punch controller PC board. Sensor output is adjusted automatically when the switch is pressed. • Adjustment is complete if LED601 and LED602 on the punch controller PC board blinksalternately. Press SW602 or SW603 on the punch controller PC board to end the adjustment mode and set all bits of SW601 to OFF. Turn OFF the power. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 99 3.13.6 Registering the number of punch holes (Puncher unit) This operation registers which puncher unit is attached to the IC on the punch driver PC board so that the puncher unit can be identified by the finisher. For this reason, this operation must be performed when the punch driver PC board has been replaced. (1) (2) Check that the power is OFF and then remove the rear cover of the puncher. Set SW601 on the punch controller PC board as shown below. ON 1 2 3 4 Fig. 3-137 (3) (4) (5) (6) (7) Turn ON the power. Press SW602 on the punch controller PC board. Sensor output is adjusted automatically when the switch is pressed. • Adjustment is complete if LED601 and LED602 on the punch controller PC board blinks alternately. Number of punch holes LED601/LED602 2 hole (E) Blinks 1 times per cycle 2/3 hole (N) Blinks 2 times per cycle 4 hole (F) Blinks 3 times per cycle 4 hole (S) Blinks 4 times per cycle Press SW603 on the punch controller PC board. The number of punch holes is registered to the punch controller PC board each time the switch is pressed. • Registration is complete if LED601 and LED602 on the punch controller PC board blinks alternately. Press SW602 or SW603 on the punch controller PC board to end the adjustment mode and set all bits of SW601 to OFF. Turn OFF the power. e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 100 3.14 Adjustment of the Finisher (MJ-1101) 3.14.1 Adjusting the Alignment Position Perform this adjustment after replacing the Finisher control board or when the alignment position must be changed for some reason. (1) Turn OFF the power of the equipment. (2) Remove 1 screw and take off the board access cover. 3 SW1 Fig. 3-138 (3) Set the SW1 on the Finisher control board as shown in the figures below. Adjusting for A4 size paper Adjusting for LT size paper ON ON 1 2 3 4 1 2 3 4 Fig. 3-139 (4) Turn ON the power of the equipment. The alignment plate moves to the A4 or LT size position and stops. (It stops at the position of -3 steps from the center value of the adjustment range.) November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 101 06/01 (5) Press the [Button1] to adjust the alignment position. Every time the [Button1] is pressed, the alignment plate shifts 1 step (0.419 mm/step) toward the “+ “direction. (The gap between the alignment plates becomes narrower.) Adjustment range is from -3 to +3 steps. If the [Button1] is pressed when the alignment position is at the “+3 step”, the plate will return to the home position and then moves to the position of “-3 step”. LED3 LED2 LED1 Button1 Button2 Fig. 3-140 (6) When the adjustment is completed, press the [Button2] on the finisher control panel to store the adjustment value in memory. When the value is stored normally, the [LED1] on the control panel will blink for a number of times that corresponds to the adjustment value set for the equipment. See the following table for the number of times the [LED1] blinks and its corresponding adjustment value. Number of Blinking Adjustment Value 1 -3 2 -2 3 -1 4 0- 5 +1 6 +2 7 +3 (7) Turn OFF the power of the equipment. (8) Turn OFF all bits of the SW1 on the Finisher control board. (9) Install the board access cover. e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 102 06/01 3.14.2 Adjusting the Stapling Position Perform this adjustment after replacing the Finisher control board or when the stapling position must be changed for some reason. (1) Turn OFF the power of the equipment. (2) Remove 1 screw and take off the board access cover. 3 SW1 Fig. 3-141 (3) Set the SW1 on the Finisher control board as shown in the figures below. Adjusting for A4 size paper Adjusting for LT size paper ON ON 1 2 3 4 1 2 3 4 Fig. 3-142 (4) Turn ON the power of the equipment. The alignment plate moves to the rear side stapling position and stops. (It stops at the position of -20 steps from the center value of the adjustment range.) November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 103 06/01 (5) Press [Button 1] to adjust the stapling position. Every time [Button 1] is pressed, the alignment plate shifts 4 steps (0.45 mm) toward the "+" direction. (It moves toward the rear side.) Adjustment range is from -20 to +20 steps. If [Button 1] is pressed when the alignment position is at the “+20 steps”, the plate will return to the home position and then moves to the position of “20 steps”. Note: Stapling for checking the position can be done by pressing [Button 2] with sheets placed on the finishing tray. (stapled on the rear side) LED3 LED2 LED1 Button1 Button2 Fig. 3-143 (6) When the adjustment is completed, press [Button 2] on the finisher control panel to store the adjustment value in memory without sheets on the finishing tray. When the value is stored normally, [LED 1] on the control panel will blink for a number of times that corresponds to the adjustment value set for the equipment. See the following table for the number of times [LED 1] blinks and its corresponding adjustment value. Number of blinking Adjustment value 1 -20 2 -16 3 -12 4 -8 5 -4 6 0 7 +4 8 +8 9 +12 10 +16 11 +20 (7) Turn OFF the power of the equipment. (8) Turn OFF all bits of the SW1 on the Finisher control board. (9) Install the board access cover. e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 104 06/01 3.14.3 Stopping Position Adjustment (Puncher unit) This adjustment can change the position where paper transport stops during the punching operation. Perform this adjustment when you adjust the punching position on the paper in the transporting direction. (1) Turn the power of the equipment OFF. (2) Take off the board access cover of the Finisher. Then set SW1 (DIP-SW) on the finisher control PC board as shown below. 3 SW1 ON 1 2 3 4 Fig. 3-144 (3) Turn the power of the equipment ON. The finisher enters into the stopping position adjustment mode. (4) LED1 on the finisher control panel blinks. The number of times it blinks indicates the current adjustment value. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 105 06/01 (5) Press Button1 on the finisher control panel to change the adjustment value. The number of times LED1 blinks changes in ascending order (e.g. 1, 2, 3… 11) each time you press Button1 . Number of LED1’s blinking Adjustment value* Distance moved 1 -5 1.10 mm 2 -4 0.88 mm 3 -3 0.66 mm 4 -2 0.44 mm 5 -1 0.22 mm 6 0 0 mm (Reference position) 7 +1 0.22 mm 8 +2 0.44 mm 9 +3 0.66 mm 10 +4 0.88 mm 11 +5 1.10 mm Note: When the adjustment value goes further in minus numbers in the table above, the distance between the paper edge and the holes becomes wider. When it goes further in plus numbers, this distance becomes narrower. Fig. 3-145 (6) When the value change is completed, press Button2 on the finisher control panel to determine the adjustment value. (The adjustment value is written into the flash ROM.) (7) Turn the power of the equipment OFF. (8) Turn all the bits of SW1 (DIP-SW) on the finisher control PC board OFF. (9) Install the board access cover of the Finisher. e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 106 06/01 3.15 Key Copy Counter (MU-8, MU-10) To make a key copy counter available, the following 2 components must be installed to the equipment. Key copy counter MU-8 Counter socket MU-10 3 <Installation procedure> (1) (2) (3) Remove the right upper cover. Open the bypass tray, ADU, jam access cover and fuser unit cover. Take off the IH terminal cover. Remove the right rear cover, and cut open the window for the key copy counter. Right upper cover IH terminal cover Right rear cover Fig. 3-146 (4) Pull out the harness connector from the hole of the machine frame, and cut the short harness of the connector. (Treat the cut harness properly to avoid it causing a short circuit with the machine frame.) Then, disconnect the dummy connector. Dummy connector Harness connector Fig. 3-147 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 ADJUSTMENT 3 - 107 04/09 (5) (6) (7) Connect the connector of the counter socket to the harness connector of the equipment side. Install the counter socket to the machine frame with two M3 screws. Counter socket Reattach the cover. Harness connector Screw Fig. 3-148 (8) Insert the key copy counter with its arrow mark pointing the rear side of the equipment. Key copy counter Fig. 3-149 (9) Enter the value “3” in the setting mode (08-202). e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 108 3.16 Adjustment of Dogleg Dogleg is the name given to an image which is deformed approx. 44 mm of the trailing edge of the output paper. Since adjustment has usually been performed when the equipment was manufactured, dogleg image should not occur. However, if the following dogleg image A or B does happen to occur, the following adjustment must be performed. An original with a line parallel to the feeding direction is used for the adjustment. Normal Image Feeding Direction Fig. 3-150 Dogleg Image A Dogleg Image B Feeding Direction Feeding Direction Approx. 44 mm of the trailing edge Approx. 44 mm of the trailing edge Fig. 3-151 Fig. 3-152 e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 109 04/10 <Preparation> (1) (2) (3) (4) Take off the front cover, right upper cover and the paper exit tray. Remove the upper drawer, and then open the bypass tray and the ADU. Take off the right front cover. Open the jam access cover. Fig. 3-153 <Adjustment procedure> (1) (2) Check the scale position. (See Fig. 3-154.) Loosen 2 screws so that the fuser unit and its lower stay can move. (3) • For dogleg image A Move the lower stay of the fuser unit upward from the position in Step 1 by 0.5 on the scale, and then tighten the screws. • For dogleg image B Move the lower stay of the fuser unit downward from the position in Step 1 by 0.5 on the scale, and then tighten the screws. Note: Be sure to match the height of both right and left scales. Fig. 3-155 For dogleg image A: Move the stay upward by 0.5 on the scale. For dogleg image B: Move the stay downward by 0.5 on the scale. Scale Fig. 3-154 (4) Check the copy image and repeat Step 1 to 3 if further adjustment is needed.. e-STUDIO350/352/450/452 ADJUSTMENT November 2003 © TOSHIBA TEC 3 - 110 04/10 4. PREVENTIVE MAINTENANCE (PM) 4.1 PM Support Mode 4.1.1 General description The timing for the parts replacement usually depends on the number of output pages ever printed after they were replaced before. However, the life span of them changes depending on the general use of users and the environment in which the equipment is placed. Therefore, it is necessary to consider not only the number of output pages but also the drive counts when deciding the timing for the parts replacement in order to utilize the parts and materials effectively. This equipment has the PM support mode, which makes it possible to see the general use of each part (the number of output pages, drive counts) and replacement record and to do a counter clearing operation more efficiently when replacing. The replacement record can be printed out in the list printing mode (9S-103). 4.1.2 Operational flow and operational screen 4 [ 1 ] Operational flow PM support mode activated [6]+[START]+[POWER]ON [RETURN] pressed [2] [1] [START] Auto-toner automatic adjustment performed ( Chapter 3.1) Adjustment finished [START] Main unit chosen [SUB UNIT] pressed Main screen Main unit list displayed [RETURN] pressed [CANCEL] pressed Main unit chosen [RESET] Sub screen Sub unit list displayed Clear finished Clear screen Counter clear confirmation displayed [CANCEL] pressed Sub unit chosen [RESET] pressed [INITIALIZE] pressed Clear finished Counter clear performed Fig. 4-1 * The screen goes back to the main screen when the counter clear is executed or the [CANCEL] button is pressed after moving from the main screen, while it goes back to the sub screen after moving from the sub screen. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 PREVENTIVE MAINTENANCE (PM) 4-1 [ 2 ] Operational screen 1) Main screen 10 9 1 2 3 4 5 6 7 8 Fig. 4-2 1 Displaying of the main unit name 2 4 Back to the PM support mode activation screen Clearing of the chosen unit counters (all the sub unit (parts) counters belonging to that unit) All counters are cleared when the unit is not selected Moving to the sub screen 5 Moving to the next/previous page 6 Displaying of the standard number of output pages counts (x1,000) to replace the unit parts Displaying of the present drive counts (x1,000) “*” is displayed next to the present number when the number of drive counts has exceeded its PM standard number. Displaying of the standard number of drive counts (x1,000) to replace the unit parts Displaying of the present number of output pages counts (x1,000) When there are differences among the sub units (parts), “_” is displayed and “CHECK SUBUNIT” is displayed at the top “*” is displayed next to the present number when the number of output pages counts has exceeded its PM standard number. Displaying of the number of output pages counts (Cpy.), driving counts (Cnt.) and previous replacement date (Chg.) for a chosen unit. When the replacement date for the sub unit is different, press the [SUB UNIT] button to move to the sub screen and see each information, otherwise information is not displayed 3 7 8 9 10 Notes: 1. “—” is always displayed at the drive counts section for the reversing automatic document feeder (RADF) and feed unit. 2. The paper source differs depending on the structure of options, however, “0.0k” is displayed in “OUTPUT PAGES (k)” and its standard number of output pages is displayed in “PM OUTPUT PAGES (k)” even for the installed paper source. e-STUDIO350/352/450/452 PREVENTIVE MAINTENANCE (PM) November 2003 © TOSHIBA TEC 4-2 2) Sub screen 8 1 2 3 4 5 6 7 Fig. 4-3 4 1 Displaying of the sub unit (parts) name 2 Back to the main screen 3 Clearing of the chosen sub unit (parts) counters 4 Displaying of the present number of output pages counts (x1,000) “*” is displayed next to the present number when the number of output pages counts has exceeded its PM standard number. 5 Displaying of the standard number of output pages counts (x1,000) to replace the sub unit (parts) 6 Displaying of the present drive counts (x1,000) “*” is displayed next to the present number when the number of drive counts has exceeded its PM standard number. 7 Displaying of the standard number of drive counts (x1,000) to replace the sub unit (parts) 8 Displaying of the number of output pages counts, drive counts and previous replacement date for a chosen sub unit November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 PREVENTIVE MAINTENANCE (PM) 4-3 3) Clear screen 1 Fig. 4-4 1 When the [INITIALIZE] button is pressed, “Present number of output pages counts” and Present driving counts” are cleared and “Previous replacement date” is updated. e-STUDIO350/352/450/452 PREVENTIVE MAINTENANCE (PM) November 2003 © TOSHIBA TEC 4-4 [ 3 ] Access tree Note: The name inside [ ] is displayed on the LCD screen. Main screen Sub-screen Drum/cleaner unit [CLEANER/DRUM] Drum [DRUM] Drum cleaning blade [DRUM CLEANING BLADE] Main charger grid [GRID] Main charger wire [MAIN CHARGER WIRE] Separation finger for drum [SEPARATION FINGER (DRUM)] Developer unit [DEVELOPER] Developer [DEVELOPER] Transfer /separation charger unit [TRANS./SEP.CHARGER] Transfer charger wire [TRANSFER CHARGER WIRE] Separation charger wire [SEPARATION CHARGER WIRE] Filter [FILTER] Ozone filter [OZONE FILTER] Fuser unit [FUSER] Fuser roller [FUSER ROLLER] Pressure roller [PRESS ROLLER] Cleaning roller [CLEANING ROLLER] Separation finger for fuser roller [SEPARATION FINGER (FUSER)] Upper drawer [1st CST.] Pickup roller [PICK UP ROLLER (1st CST.)] Feed roller [FEED ROLLER (1st CST.)] Separation roller [SEP ROLLER (1st CST.)] Lower drawer [2nd CST.] Pickup roller [PICK UP ROLLER (2nd CST.)] Feed roller [FEED ROLLER (2nd CST.)] Separation roller [SEP ROLLER (2nd CST.)] Bypass unit [SFB] Pickup roller [PICK UP ROLLER (SFB)] Feed roller [FEED ROLLER (SFB)] Separation roller [SEP ROLLER (SFB)] RADF [RADF] Pickup roller [PICK UP ROLLER (RADF)] Feed roller [FEED ROLLER (RADF)] Separation roller [SEP ROLLER (RADF)] LCF [LCF] Pickup roller [PICK UP ROLLER (LCF)] Feed roller [FEED ROLLER (LCF)] Separation roller [SEP ROLLER (LCF)] PFP upper drawer [3rd CST.] Pickup roller [PICK UP ROLLER (3rd CST.)] Feed roller [FEED ROLLER (3rd CST.)] Separation roller [SEP ROLLER (3rd CST.)] PFP lower drawer [4th CST.] Pickup roller [PICK UP ROLLER (4th CST.)] Feed roller [FEED ROLLER (4th CST.)] Separation roller [SEP ROLLER (4th CST.)] November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 PREVENTIVE MAINTENANCE (PM) 4-5 4 4.1.3 Work flow of parts replacement The timing for the parts replacement usually depends on the number of output pages ever made after they were replaced before. However, its drive counts time is also to be considered when replacing the parts. Even if the number of output pages has reached the level of replacement, for instance, the part may still be usable with its drive counts not reaching the specified drive counts. On the other hand, the part may need replacement even if the number of output pages has not reached the level of replacement with its driving time exceeding the specified drive counts. The life span of some parts such as feed roller is heavily dependent on the number of output pages rather than the drive counts. The following work flow diagram shows how to judge the timing of replacement with the number of output pages and the drive counts. Example 1: When the number of output pages has reached the specified level • The parts in RADF • The parts in feeding system • The parts in the drum/cleaner unit • The parts in the fuser unit • The parts in the developer unit • The parts in the transfer/separation charger unit Check the drive counts at PM support mode. Does it exceed the specified drive counts? Replace the part. Yes Replace the part. No The part is still usable. Replace the part after the drive counts has reached the specified count. Fig. 4-5 Example 2: When the image failure occurred before the number of output pages has reached the specified level Check the drive counts of all parts at PM support mode. Does it exceed the specified drive count? Yes Replace the part. No Check the part and equipment according to the “TROUBLESHOOTING”. Fig. 4-6 e-STUDIO350/352/450/452 PREVENTIVE MAINTENANCE (PM) November 2003 © TOSHIBA TEC 4-6 4.2 (1) General Descriptions for PM Procedure (Maintenance Performed Every 120,000 Output Pages (e-STUDIO350/352) and 150,000 Output Pages (e-STUDIO450/452)) Preparation • Ask the user about the current conditions of the equipment and note them down. • Before starting maintenance, make some sample copies and store them. • See the replacement record and check the parts to be replaced in the PM support mode (6S2) or list printing mode (9S-103). 6S-2 : [6]+[START]+[POWER]ON [2] Æ [START] 9S-103 : [9]+[START]+[POWER]ON [103] [START] PM SUPPORT CODE LIST 11-10-'03 09:30 UNIT OUTPUT PAGES DRUM DRUM BLADE GRID MAIN CHARGER WIRE SEPARATION FINGER (DRUM) 81813 81813 81813 81813 81813 PM OUTPUT PAGE DRIVE COUNTS PM DRIVE COUNTS 150000 150000 150000 150000 150000 119758 119758 119758 119758 119758 220000 220000 220000 220000 220000 Fig. 4-7 • Turn OFF the power and make sure to unplug the equipment. (2) Perform a preventive maintenance using the following checklist and illustrations. Refer to the Service Manual if necessary. (3) Plug in the equipment after the maintenance has been finished. Then turn ON the power and make some copies to confirm that the equipment is working properly. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 PREVENTIVE MAINTENANCE (PM) 4-7 05/11 4 4.3 Operational Items in Overhauling Overhaul each equipment with the following timing. e-STUDIO350/352: When the number of output pages has reached 360,000 or 2.5 years have passed from the start of use (Whichever is earlier) e-STUDIO450/452: When the number of output pages has reached 450,000 or 2.5 years have passed from the start of use (Whichever is earlier) (1) (2) (3) (4) (5) Replace all the supplies. Check the components in the drive section (gears, pulleys, timing belts, etc.). Replace them with new ones if they are damaged. Check all the adhesives such as tape and Mylar if they are damaged or have become unstuck. Replace them with new ones if necessary. Check the performance of all the switches and sensors. Replace them with new ones if necessary. Clean inside the equipment thoroughly. e-STUDIO350/352/450/452 PREVENTIVE MAINTENANCE (PM) November 2003 © TOSHIBA TEC 4-8 05/11 4.4 Cleaning the Units which Have Processed 60,000 Output Pages (e-STUDIO350/352) and 75,000 Output Pages (e-STUDIO450/452) Clean inside the machine as needed following the checklist. 4 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 PREVENTIVE MAINTENANCE (PM) 4-9 05/11 4.5 Preventive Maintenance Checklist Symbols used in the checklist Cleaning A: Clean with alcohol D: Clean with a well squeezed cloth O: Clean with soft pad, cloth or vacuum cleaner Lubrication L: SI: W1: W2: W3: AV: CG: Replacement Operation check Data The number of sheets conCoating sumed before replacement Silicon oil (Value x 1,000) White grease R: Replace if (Molykote X5-6020) deformed or White grease damaged (Molykote HP-300) White grease (Molykote EM-30L) Alvania No.2 FL Floil (GE-334C) Conductive grease (KS-660) O: After cleaning or replacement, confirm there is no problem. User Name Launa 40 Sirial No. Inspector's name Remarks [Preventive Maintenance Checklist] Notes: 1. Perform cleaning and lubricating in every 120,000 output pages for the e-STUDIO350/352, and every 150,000 output pages for the e-STUDIO450/452. Lubricate the replacement parts following to the replacement cycle. 2. Values under “Replacement” indicate the replacement cycle for the e-STUDIO350/eSTUDIO450 or e-STUDIO352/e-STUDIO452. 3. The replacement cycle of the parts in the feeding section equals to the number of sheets fed from each paper source. 4. Be careful not to put oil on the rollers, belts and belt pulleys when lubricating. A. Scanner Items to check A1 Original glass A2 Cleaning Lubrication Replacement (x1,000 sheets) Operation check Parts list <P-I> Remarks O or A *a1 ADF original glass O *a1 A3 Mirror-1 O A4 Mirror-2 O A5 Mirror-3 O A6 Reflector O A7 Lens O A8 Exposure lamp A9 Automatic original detection sensor A10 Slide sheet (front and rear) R O O O O or A R B. Laser unit Items to check B1 Slit glass Cleaning Lubrication Replacement (x1,000 sheets) Operation check Parts list <P-I> Remarks O e-STUDIO350/352/450/452 PREVENTIVE MAINTENANCE (PM) November 2003 © TOSHIBA TEC 4 - 10 06/01 C. Feed unit Items to check Cleaning Replacement (x1,000 sheets) Lubrication Operation check Parts list <P-I> C1 Pickup roller 80/80 P14-I20 C2 Feed roller 80/80 P14-I24 C3 Separation roller 80/80 P14-I15 C4 Transport roller A C5 Paper guide O C6 Drive gear (tooth face and shaft) W1 C7 GCB bushing bearing L C8 One side of the plastic bushing to which the shaft is inserted W1 C9 Registration roller AV, W2 Remarks *c1 R *c2 A R 4 D. Automatic duplexing unit Items to check D1 Transport roller (upper, middle and lower) D2 One side of the GCB bushing to which the shaft is inserted D3 One side of the plastic bushing to which the shaft is inserted D4 Paper guide Cleaning Replacement (x1,000 sheets) Lubrication A Operation check Parts list <P-I> Remarks Parts list <P-I> Remarks R L W1 O E. Bypass feed unit Items to check E1 Pickup roller E2 Feed roller E3 Separation roller E4 Bypass tray E5 Drive gear (shaft) E6 GCB bushing bearing E7 Transport roller Cleaning Lubrication Replacement (x1,000 sheets) AV, W2 Operation check 80/80 P18-I26 80/80 P18-I37 80/80 P17-I1 *e1 O W1 L A R November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 PREVENTIVE MAINTENANCE (PM) 4 - 11 F. Main charger Items to check F1 Main charger case F2 Main charger wire F3 Contact point of terminals F4 Charger wire cleaning pad F5 Main charger grid Cleaning Lubrication Replacement (x1,000 sheets) Operation check Parts list <P-I> D Remarks *f1 120/150 R O P23-I10 *f1 O R 120/150 R P23-I15 G. Transfer / Separation charger Items to check Cleaning Lubrication Replacement (x1,000 sheets) Operation check Parts list <P-I> D Remarks G1 Charger case *g1 G2 Transfer charger wire 120/150 R O P24-I6 *g1 G3 Separation charger wire 120/150 R O P24-I6 *g1 G4 Pre-transfer guide O or A G5 Post-transfer guide O or A G6 Separation supporter O G7 Terminal cover O G8 Contact point of terminals O Operation check Parts list <P-I> Remarks R H. Drum/Cleaner related section Items to check Cleaning H1 Photoconductive drum H2 Drum shaft O H3 Whole cleaner unit O H4 Drum cleaning blade H5 Separation finger for drum H6 Recovery blade O H7 Discharge LED O H8 Ozone filter Lubrication Replacement (x1,000 sheets) CG 120/150 P103-I1 Refer to Chapter 4.9.2 P25-I4 Refer to Chapter 4.9.2 120/150 P25-I4 *h1 120/150 R P25-I13 *h2 CG R 120/150 e-STUDIO350/352/450/452 PREVENTIVE MAINTENANCE (PM) *h3 P11-I16 November 2003 © TOSHIBA TEC 4 - 12 04/05 I. Toner bag Items to check I1 Cleaning Lubrication Replacement (x1,000 sheets) Toner bag Operation check 19.3/19.3 Parts list <P-I> Remarks P103-I6 J. Developer unit Items to check Cleaning J1 Whole developer unit J2 Developer material J3 Front shield J4 Oil seal (5pcs.) J5 Guide roller J6 Toner cartridge drive gear shaft J7 Side shield O J8 Developer unit lower stay O J9 Inside of the toner cartridge stay O Lubrication Replacement (x1,000 sheets) Operation check Parts list <P-I> Remarks P103-I2 *j1 P103-I33 *j2 O 120/150 O R AV 360/450 O or A R W1 4 K. Fuser unit Items to check Cleaning Lubrication Replacement (x1,000 sheets) Operation check Parts list <P-I> K1 Fuser roller 120/150 P103-I2 K2 Pressure roller 120/150 P103-I2 K3 Separation finger for fuser roller 120/150 P103-I2 K4 Separation finger for pressure roller R K5 Cleaning roller K6 One side of the cleaning roller to which the shaft is inserted K7 Thermistor (2pcs.) A K8 Fuser unit entrance guide A K9 Exit / reverse guide A K10 Exit roller K11 Drive gear 120/150 Remarks *k1 *k1 P103-I2 SI R A *k2 R SI November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 PREVENTIVE MAINTENANCE (PM) 4 - 13 04/05 L. RADF (MR-3015) Items to check Cleaning Lubrication Replacement (x1,000 sheets) Operation check Parts list <P-I> L1 Pickup roller O 120 P8-I26 L2 Feed roller O 120 P8-I25 L3 Separation roller O 120 P6-I6 L4 Original length sensor O L5 Registration roller A L6 1st small roller A L7 2nd small roller A L8 Read sensor O L9 Read guide O L10 Read roller A L11 3rd small roller A L12 4th small roller A L13 Reverse sensor O L14 Exit roller A L15 Reverse roller A L16 Platen sheet Remarks O or A M. PFP (KD-1011) Items to check Cleaning Lubrication Replacement (x1,000 sheets) Operation check Parts list <P-I> Remarks M1 Pickup roller (upper/lower) 80/80 P5-I29 M2 Feed roller (upper/lower) 80/80 P5-I26 M3 Separation roller (upper/lower) 80/80 P5-I12 *m1 M4 Drive gear (tooth face) Parts list <P-I> Remarks AV, W2 W1 N. LCF (KD-1012) Lubrication Replacement (x1,000 sheets) Operation check Items to check Cleaning N1 Pickup roller A 160/160 P4-I30 N2 Feed roller A 160/160 P4-I28 N3 Separation roller A 160/160 P5-I12 N4 Drive gear W1 e-STUDIO350/352/450/452 PREVENTIVE MAINTENANCE (PM) November 2003 © TOSHIBA TEC 4 - 14 06/01 O. Job Separator (MJ-5004) Replacement (x1,000 sheets) Operation check Items to check Cleaning Lubrication O1 Idling roller O or A W1 O2 Other rollers O or A O3 Paper guide O or A O4 JSP stack sensor (Lower) O O O5 JSP stack sensor (Upper) O O O6 JSP paper jam sensor O O Parts list <P-I> Remarks *o1 P. Offset Tray (MJ-5005) Items to check Cleaning Lubrication W1, FL Replacement (x1,000 sheets) Operation check P1 OCT separator roller O or A P2 Other rollers O or A P3 Paper guide O or A P4 OCT stuck sensor O O P5 OCT home position sensor O O P6 OCT feed sensor O O Parts list <P-I> Remarks *p1 Q. Drive system Items to check Q1 Main motor drive unit gear Cleaning Lubrication Replacement (x1,000 sheets) Operation check Parts list <P-I> Remarks W1 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 PREVENTIVE MAINTENANCE (PM) 4 - 15 04/01 4 R. RADF (MR-3018) Lubrication/ Coating Replacement (KS) Operation check Parts list <P-I> Items to check Cleaning R1 Pickup roller A 120 5-1 R2 Separation roller A 120 4-10 R3 Feed roller A 120 5-1 R4 Registration roller A R5 Intermediate transfer roller A R6 Front read roller A R7 Platen roller A R8 Rear read roller A R9 Reverse registration roller A R10 Exit/reverse roller A R11 Platen sheet or A Remarks S. Finisher (MJ-1101) Items to check Cleaning Lubrication Replacement (x1,000) Operation check Parts list Remarks (P-I) S1 Stack transport roller-1 A S2 Stack transport roller-2 A S3 Buffer roller A S4 Exit roller A S5 Entrance roller A S6 Transport roller A S7 Paddle S8 Paper holder cam W3 *s1 S9 Buffer tray shaf W3 *s2 S10 Stapler carrier shaft W3 *s3 S11 Rack & pinion gear (Aligning plate) W3 *s4 S12 Movable tray drive gear W3 *s5 S13 Buffer tray guide W3 *s6 S14 Finishing tray shaft W3 *s7 1,000 e-STUDIO350/352/450/452 PREVENTIVE MAINTENANCE (PM) November 2003 © TOSHIBA TEC 4 - 16 06/01 A2 A4 A5 A8 A6 A3 A1 A9 A10 K10 K3 K9 K4 K2 K5,K6 H6 D1 K8 G5 H5 G6 G1 K7 K1 F2,F4 F1 A7 F5 H7 H4 H3 H1 H8 D1 G3 G2 G4 J5 C9 C9 B1 J2 I1 D1 C1 J1 C2 C3 4 E4 E1 E2 E3 C1 C2 C3 C4 J4 Fig. 4-8 Front side November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 PREVENTIVE MAINTENANCE (PM) 4 - 17 04/05 Q1 Fig. 4-9 Rear side L5 L4 L2 L3 L10 L11 L12 L13 L14 L1 L6 L8 L7 L9 L15 L16 Fig. 4-10 Reversing Automatic Document Feeder (RADF) e-STUDIO350/352/450/452 PREVENTIVE MAINTENANCE (PM) November 2003 © TOSHIBA TEC 4 - 18 04/05 M1 M2 M3 M2 M3 M1 4 Fig. 4-11 Paper Feed Pedestal (PFP) N1 N2 N3 Fig. 4-12 Large Capacity Feeder (LCF) November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 PREVENTIVE MAINTENANCE (PM) 4 - 19 04/05 O2 O5 O6 O3 O1 O2 O4 Fig. 4-13 Job Separator (JSP) P4 P1 P3 P2 P6 P5 Fig. 4-14 Offset Tray (OCT) e-STUDIO350/352/450/452 PREVENTIVE MAINTENANCE (PM) November 2003 © TOSHIBA TEC 4 - 20 04/05 R5 R6 R9 R7 R3 R4 R8 R2 R10 R1 R11 Fig. 4-15 Reversing Automatic Document Feeder (RADF: MR-3018) [Front side] [Rear side] 4 S3 S8 S9 S4 S14 S12 S2 S5 S6 S11 S7 S13 S1 S10 Fig. 4-16 Finisher (MJ-1101) November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 PREVENTIVE MAINTENANCE (PM) 4 - 21 06/01 Remarks “*” in the Preventive Maintenance Check List * a1. Original glass / ADF original glass Clean both sides of the original glass and ADF original glass. Note: Make sure that there is no fingerprints or oil staining on part of the original glass on where the original scale is mounted since the shading correction plate is located below the scale to be scanned. * c1, m1. Separation roller (Feed unit, PFP) Apply an even coat of grease (Alvania No.2) to all round the inside of the spring. When replacing the separation roller, apply adequate amount of white grease (Molykote HP-300) on the places of the holder shown in the figure (4 places). Note: Make sure that the grease does not adhere to the roller surface. Wipe it off with alcohol if adhered. Apply grease on the inner surface Apply white grease Fig. 4-18 Fig. 4-17 * c2. Drive gears in the paper feeding section (teeth of gears and shafts) Apply some white grease (Molykote X5-6020) to the teeth of gears and shafts of the drive gears. Note: Make sure that oil is not running over or scattered around as the gear is rotated coming into the clutch after applying Molykote to the gear which is located near the clutch. The quantity of Molykote should be smaller than that to be applied to the other parts. e-STUDIO350/352/450/452 PREVENTIVE MAINTENANCE (PM) November 2003 © TOSHIBA TEC 4 - 22 04/05 * e1. Separation roller (SFB) Apply an even coat of grease (Alvania No.2) to all round the inside of the spring. When replacing the separation roller, apply adequate amount of white grease (Molykote HP-300) on the places of the holder shown in the figure (4 places). Note: Make sure that the grease does not adhere to the roller surface. Wipe it off with alcohol if adhered. Apply grease on the inner surface Apply white grease Fig. 4-19 * f1. Fig. 4-20 Main charger case/Main charger wire Clean the main charger case and wire with a cloth soaked in water and squeezed tightly, and then wipe them with a dry cloth. Note: Be careful of the following when attaching a new wire (length: 363 mm). - Insert the wire securely into the V-grooves of the front and rear sides. - Do not twist the wire. - Do not touch the wire with your bare hand. * g1. Transfer / separation charger case and transfer / separation wire Clean the transfer / separation charger case and wires with a cloth soaked in water and squeezed tightly, and then wipe them with a dry cloth. Notes: 1. Do not deform the metal plate of the pre-transfer guide. 2. Be careful of the following when attaching a new wire (length: 353 mm) - Insert the wire securely into the V-grooves of the front and rear sides. - Do not twist the wire. - Do not touch the wire with your bare hand. * h1. Drum cleaning blade Since the edge of the blade is vulnerable and can be easily damaged by factors such as the adherence of paper dust. Replace the cleaning blade with new ones if poor images are printed due to the damaged blade regardless of the number of output pages if which have been made. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 PREVENTIVE MAINTENANCE (PM) 4 - 23 04/05 4 * h2. Separation fingers for drum The paper jam may be caused if the tip of the separation finger is damaged or deformed. If there is any problem with it, replace the finger with a new one regardless of the number of output pages which have been made. If any mark which was made by the finger appears on the printed image, clean the tip of the finger. Notes: 1. Wipe the tip of the finger lightly with a dry cloth trying not to deform it. Do not leave the lint on the tip. 2. Apply patting powder to the tip of the fingers and drum surface after replacing or cleaning them to reduce the load on the drum surface by the finger. * h3. Recovery blade Replace the recovery blade regardless the number of output pages if the edge of the blade get damaged. * j1. Developer material After replacing the developer material, be sure to perform the auto-toner adjustment. (! P. 3-1 "3.1 Adjustment of Auto-Toner Sensor") * j2. Oil seal (Developer unit) Mixer unit (Shafts of mixers-1 & -2) Developer sleeve (Rear side shaft) 4 pcs. 1 pc. During replacement, coat the oil seal with grease (Alvanian No.2). (1) (2) (3) Push in a new oil seal parallel to the mounting hole section of the developer frame or outside of the nozzle mixer. * Pay attention to the direction in which the oil seal is attached. (See figure on right.) Apply an even coat of grease to the inside of the oil seal. • Amount: About two small drops Wipe off any grease the exudes from the inside. Developer frame (Nozzle mixer) Outside Inside Grease Oil seal Fig. 4-21 * k1. Separation fingers for fuser roller and pressure roller The paper jam may be caused if the tip of the finger is damaged or deformed. If there is any problem with it, replace the finger with a new one regardless of the number of output pages which have been made. Do not damage the tip of the finger during the cleaning. The finger may be damaged if the toner adhering to the tip of it is scraped off forcibly. Replace the finger if the toner is sticking to it heavily. e-STUDIO350/352/450/452 PREVENTIVE MAINTENANCE (PM) November 2003 © TOSHIBA TEC 4 - 24 04/05 * k2. Thermistor Clean the thermistor with alcohol if the toner or dirt is sticking to it when the fuser roller is replaced. Do not deform or damage the thermistor during the cleaning. Replace the thermistor with a new one if it is damaged or deformed regardless of degree. * o1. Idling roller Apply one-rice-grain-amount of white grease (Molykote X5-6020) to each part A in the figure below. A 4 Fig. 4-22 * p1. OCT separator roller Apply one-rice-grain-amount of FLOIL (GE-334C) to the part A in the figure below. Also apply three-rice-grain-amount of white grease (Molykote X5-6020) to each part B. B B A Fig. 4-23 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 PREVENTIVE MAINTENANCE (PM) 4 - 25 04/05 *s1.Paper holder cam Apply an adequate amount of white grease (Molykote EM-30L) all around the paper holder cam. Paper holder cam Fig. 4-24 *s2.Buffer tray shaft Apply an adequate amount of white grease (Molykote EM-30L) to the entire buffer tray shaft. Buffer tray shaft Fig. 4-25 e-STUDIO350/352/450/452 PREVENTIVE MAINTENANCE (PM) November 2003 © TOSHIBA TEC 4 - 26 06/01 *s3.Stapler carrier shaft Apply an adequate amount of white grease (Molykote EM-30L) to the entire stapler carrier shaft. Stapler carrier shaft 4 Fig. 4-26 *s4.Rack gear, pinion gear (Aligning plate) *s5.Finishing tray shaft 1) Take off the metal shield plate. * If the hole punch unit is installed, take it off beforehand. 2) Apply oil as follows through the opening which shows up when the metal shield plate has been removed. Apply an adequate amount of white grease (Molykote EM-30L) to the gear teeth of the rack and pinion gears which drive the aligning plate, and the entire finishing tray shaft. Finishing tray shaft Rack gear Pinion gear Fig. 4-27 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 PREVENTIVE MAINTENANCE (PM) 4 - 27 06/01 *s6.Movable tray drive gear Apply an adequate amount of white grease (Molykote EM-30L) to the gear teeth of the gear-A and gear-B. Gear B Gear A Fig. 4-28 *s7.Buffer tray guide Apply an adequate amount of white grease (Molykote EM-30L) to the entire buffer tray guide (inside of the folded section of the plate). Buffer tray guide Fig. 4-29 e-STUDIO350/352/450/452 PREVENTIVE MAINTENANCE (PM) November 2003 © TOSHIBA TEC 4 - 28 06/01 4.6 PM KIT KIT name DEV-KIT-3520 FU-KIT-3520 FU-KIT-3520T ROL-KIT-16CST ROL-KIT-1010 DF-KIT-3015 Component Part name Qty. Drum cleaning blade BL-3520D 1 Separation finger for drum SCRAPER-DRUM 3 Main charger grid GRID-220 1 Main charger wire WIRE-CH-363 1 Transfer charger wire WEX-CH-060*353 1 Separation charger wire WEX-CH-060*353 1 Ozone filter FILTER-OZ-SPB-700B 1 Developer material D-3500 1 Fuser roller HR-3520-U 1 Pressure roller HR-3520-L 1 Separation finger for fuser roller SCRAPER-H/R 6 Cleaning roller SHAFT-CLAN-P/R 1 Fuser roller HR-3520-U-TWD 1 Pressure roller HR-3520-L 1 Separation finger for fuser roller SCRAPER-H/R 6 Cleaning roller SHAFT-CLAN-P/R 1 Leaf spring SPG-L-GND-TWD 1 Pickup roller ROLLER-PICK-AT 1 Feed roller K-ROLL-FEED 1 Separation roller K-ROLL-PST 1 Pickup roller ROLL-PICK-UP 1 Feed roller ROLL-PAPER-FED-F 1 Separation roller ROLL-PAPER-FED-S 1 Pickup roller ROLL-PICK-UP 1 Feed roller ROLL-FEED 1 Separation roller ROL-SPT-513 1 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 PREVENTIVE MAINTENANCE (PM) 4 - 29 05/05 4 4.7 Jig List Item Parts list Page Item Door switch jig 101 1 Brush 101 4 Downloading jig (DLM board) 102 1 Wire holder jig 101 9 Current measuring jig 101 5 Jig detection connector 101 2 Download JIG-2 (6 Flash ROMs) 102 7 Download JIG-1 (2 Flash ROMs) 102 2 ROM writer adapter (For 1881) 102 3 ROM writer adapter (For 1931) 102 4 Doctor-sleeve jig 101 5 Blade releasing jig 101 3 Developer material nozzle 101 8 e-STUDIO350/352/450/452 PREVENTIVE MAINTENANCE (PM) November 2003 © TOSHIBA TEC 4 - 30 04/01 4.8 Grease List Parts list Grease name Part name Volume Container Page Item SI Silicon oil ASM-SILICONE-1M 100cc Bottle 101 10 L Launa 40 OIL-LAUNA40-100 100cc Oiler 101 11 W2 White grease (Molykote HP-300) ASM-PG-HP300-S 100g Bottle 101 12A W2 White grease (Molykote HP-300) GREASE-HP300-S 10g Bottle 101 12B ASM-PG-ALV2 100g Tube 101 13 MOLYKOTE-100 100g Tube 101 14 ASM-PG-GE334C-S 20g Bottle 101 15 GRS-KS660 30g Tube 101 16 AV Alvania No.2 W1 White grease (Molykote X5-6020) FL Floil (GE-334C) CG Conductive grease (KS-660) 4 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 PREVENTIVE MAINTENANCE (PM) 4 - 31 4.9 4.9.1 Precautions for Storing and Handling Supplies Precautions for storing TOSHIBA supplies 1) Toner/Developer Toner and developer should be stored in a place where the ambient temperature is between 10°C to 35°C (no condensation), and should also be protected against direct sunlight during transportation. 2) Photoconductive drum Like the toner and developer, photoconductive drum should be stored in a dark place where the ambient temperature is between 10°C to 35°C (no condensation). Be sure to avoid places where drums may be subjected to high humidity, chemicals and/or their fumes. 3) Drum cleaning blade This item should be stored in a flat place where the ambient temperature is between 10°C to 35°C, and should also be protected against high humidity, chemicals and/or their fumes. 4) Fuser roller Avoid places where the rollers may be subjected to high humidity, chemicals and/or their fumes. 5) Cleaning roller Avoid places where the rollers may be subjected to high humidity, chemicals and/or their fumes. They should also be stored “horizontally” on a flat surface. 6) Paper Avoid storing paper in places where it may be subjected to high humidity. After a package is opened, be sure to place and store it in a storage bag. e-STUDIO350/352/450/452 PREVENTIVE MAINTENANCE (PM) November 2003 © TOSHIBA TEC 4 - 32 4.9.2 Checking and cleaning of photoconductive drum 1) Use of gloves If fingerprints or oil adhere to the drum surface, the property of the photoconductive drum may degrade, affecting the quality of the print image. So, do not touch the drum surface with bare hands. 2) Handling precautions As the photoconductive drum surface is very sensitive, be sure to handle the drum carefully when installing and removing it so as not damage its surface. Be sure to apply “patting powder” (lubricant) to the entire surface of the drum (including both ends of the drum where OPC is not coated) when replacing the drum. Also, apply conductive grease (KS660) to the circumference of the drum shaft and the entire inner surface of the flange on the drum rear side, referring to the figures below. When the drum has been replaced with a new one, the drum counter (the Setting Mode 08-1150-0,3,6 and 7) must be cleared to 0 (zero). This clearing can be performed in the PM Support Mode. 10mm 4 7mm Apply it to the circumference of this area Apply it to the entire inner surface Fig. 4-31 Fig. 4-30 Notes: 1. Application of the patting powder is for reducing the friction between the drum and cleaning blade. If the application of patting powder is neglected, the drum and cleaning blade may be damaged. 2. When paper fibers or dint adhere to the cleaning blade edge, they may reduce the cleaning efficiency and, in addition, may damage the blade and the drum. Be sure to remove any fibers found adhering to the blade. 3. When the cleaner unit has been assembled, wipe off the grease adhered on the head of the drum shaft with a piece of cloth. 3) Installation of the equipment and storage of drum Avoid installing the equipment where it may be subjected to high temperature, high humidity, chemicals and/or their fumes. Do not place the light drum in a location where it is exposed to direct sunlight or high intensity light such as near a window. Otherwise the drum will fatigue, and will not produce sufficient image density immediately after being installed in the equipment. 4) Cleaning the drum At preventive maintenance calls, wipe the entire surface of the drum clean using the designated cleaning cotton. Use sufficiently thick cleaning cotton (dry soft pad) so as not to scratch the drum surface inadvertently with your fingertips or nails. Also, remove your rings and wristwatch before starting cleaning work to prevent accidental damage to the drum. Do not use alcohol, selenium refresher and other organic solvents or silicon oil as they will have an adverse effect on the drum. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 PREVENTIVE MAINTENANCE (PM) 4 - 33 5) Scratches on photoconductive drum surface If the surface is scratched in such a way that the aluminum substrate is exposed, no print image will be produced on this area. In addition, the cleaning blade will be damaged so replacement with a new drum will be necessary. 6) Collecting used photoconductive drums Regarding the recovery and disposal of used photoconductive drums, we recommend following the relevant local regulations or rules. 4.9.3 Checking and cleaning of drum cleaning blade 1) Handling precautions Pay attention to the following points as the cleaning blade life is determined by the condition of its edge: - Do not allow hard objects to hit or rub against blade edge. - Do not rub the edge with a cloth or soft pad. - Do not leave oil (or fingerprints, etc.) on the edge. - Do not apply solvents such as paint thinner to the blade. - Do not allow paper fibers or dirt to contact the blade edge. - Do not place the blade near a heat source. 2) Cleaning procedure Clean the blade edge with a cloth moistened with water and squeezed lightly. 4.9.4 Checking and cleaning of fuser roller and pressure roller (1) Handling precautions • Fuser roller - Do not leave any oil (fingerprints, etc.) on the fuser roller. - Be careful not to allow any hard object to hit or rub against the fuser roller, or it may be damaged, possibly resulting in poor cleaning. • Pressure roller - Do not leave any oil (fingerprints, etc.) on the pressure roller. (2) Checking • Check for stain and damage on the fuser and pressure rollers, and clean if necessary. • Check the separation guide and fingers and check for chipped tips. • Check the cleaning effect of the cleaning roller. • Check the thermistors for proper contact with the pressure roller. • Check the fused and fixed condition of the toner. • Check the gap between the entrance guide and pressure roller. • Check the fuser roller for proper rotation. (3) Cleaning procedure When fuser roller and pressure roller become dirty, they will cause jamming. If this happens, wipe the surface clean with a piece of suitable cloth. For easier cleaning, clean the roller white they are still warm. Note: Be careful not to rub the fuser roller and pressure roller surface with your nails or hard objects because it can be easily damaged. Do not use silicone oil on the fuser roller and pressure roller. e-STUDIO350/352/450/452 PREVENTIVE MAINTENANCE (PM) November 2003 © TOSHIBA TEC 4 - 34 4.9.5 Checking and replacing the cleaning roller (1) Handling precautions Never allow solvents such as paint thinner to touch to the cleaning rollers. (2) Poor cleaning and corrective treatment Judgment should be made depending on how much toner has been deposited on the pressure roller surface. When its surface is stained with toner, check the cleaning roller. If toner is heavily adhered on the cleaning roller, it means the cleaning performance is declined and the cleaning roller should be replaced with new ones. The cleaning roller is gradually worn out due to the heat and toner stain. Replace it when a specified number of output pages have been made. 4 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 PREVENTIVE MAINTENANCE (PM) 4 - 35 e-STUDIO350/352/450/452 PREVENTIVE MAINTENANCE (PM) November 2003 © TOSHIBA TEC 4 - 36 5. TROUBLESHOOTING When any of the PC boards or the HDD requires replacement, refer to ! P. 5-130 "5.3 Replacement of PC Boards and HDD" 5.1 5.1.1 Diagnosis and Prescription for Each Error Code Paper transport jam [E010] Leading edge of paper not reaching the exit sensor [E020] Trailing edge of paper not passing the exit sensor Open the jam access cover. Is there any paper on the transport path? | YES # Remove the paper. " NO Is the exit sensor working? (Perform the input check in the test mode: 03-[FAX]ON/[2]/[B]) NO # 1) Check if the connector of the exit sensor is disconnected. | | 2) Check if the connector CN302 on the LGC board is disconnected. | 3) Check if the connector pins are disconnected and the harnesses are open | circuited. | 4) Check if the conductor pattern on the LGC board is short circuited or open | circuited. | 5) Replace the exit sensor. | 6) Replace the LGC board. | " YES Is the registration clutch working? (Perform the output check in the test mode: 03-108/158) NO # 1) Check if the connector of the registration clutch is disconnected. | | 2) Check if the connector CN318 on the LGC board is disconnected. | 3) Check if the connector pins are disconnected and the harnesses are open | circuited. | 4) Check if the conductor pattern on the LGC board is short circuited or open | circuited. | 5) Replace the registration clutch. | 6) Replace the LGC board. | " YES Check the registration roller. Replace it if it is worn out. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5-1 04/09 5 [E030] Paper remaining inside the equipment at power-ON Open the cover of the unit/area whose picture is blinking on the control panel. Is there any paper on the transport path? (Refer to the following table.) " YES # Remove the paper. NO Is the sensor in the jamming area working? (Perform the input check in the test mode: refer to the following table.) NO # 1) Check if the connector of the exit sensor is disconnected. | | 2) Check if any of the connectors on the LGC board is disconnected. | 3) Check if the connector pins are disconnected and the harnesses are open | circuited. | 4) Check if the conductor pattern on the LGC board is short circuited or open | circuited. | 5) Replace the sensor. | 6) Replace the LGC board. | " YES Replace the LGC board. Relation between the jamming area and the corresponding sensors and covers (If a jam is occurring in the ADU, LCF, PFP, JSP or OCT check the board in each unit.) Jamming area Registration area Cover Jam access cover Exit area Jam access cover ADU ADU Sensor Registration sensor Test mode / Input check 03-[FAX]ON/[2]/[A] Upper drawer feed sensor 03-[FAX]OFF/[6]/[E] Exit sensor 03-[FAX]ON/[2]/[B] ADU entrance sensor 03-[FAX]OFF/[1]/[H] ADU exit sensor 03-[FAX]OFF/[1]/[G] Bypass unit Bypass unit Bypass feed sensor 03-[FAX]ON/[4]/[F] Feeding area (Main unit) Side cover Lower drawer feed sensor 03-[FAX]OFF/[7]/[E] LCF LCF side cover LCF feed sensor 03-[FAX]OFF/[5]/[G] PFP PFP side cover PFP upper drawer feed sensor 03-[FAX]OFF/[2]/[D] PFP lower drawer feed sensor 03-[FAX]OFF/[4]/[D] Bridge unit Bridge unit Bridge unit transport sensor-1 03-[FAX]ON/[3]/[H] Bridge unit transport sensor-2 03-[FAX]ON/[3]/[E] JSP JSP cover JSP feed sensor 03-[FAX]ON/[3]/[H] OCT OCT cover OCT feed sensor 03-[FAX]ON/[3]/[H] [E061] Incorrect paper size setting for upper drawer (e-STUDIO352/452) [E062] Incorrect paper size setting for lower drawer (e-STUDIO352/452) [E063] Incorrect paper size setting for PFP upper drawer (e-STUDIO352/452) [E064] Incorrect paper size setting for PFP lower drawer (e-STUDIO352/452) [E065] Incorrect paper size setting for bypass tray (e-STUDIO352/452) If any paper remains in the equipment or drawer, remove it. Match the paper size of the drawer setting and the one in the drawer. * Paper size detection is performed at the first sheet of paper when the drawer is opened or closed, or when the power of the equipment is turned ON. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5-2 06/06 [E090] Paper jam by HDD abnormality 1) Check if the error is cleared by turning the power OFF and then back ON. 2) Check if the connectors of the HDD are disconnected. 3) Check if the connector pins are disconnected and the harnesses are open circuited. 4) Replace the HDD. 5) Replace the SYS board. [E200] Paper fed from the upper drawer not reaching the registration sensor [E210] Paper fed from the lower drawer not reaching the registration sensor [E300] Paper fed from the PFP upper drawer not reaching the registration sensor [E330] Paper fed from the PFP lower drawer not reaching the registration sensor [E3C0] Paper fed from the LCF not reaching the registration sensor Open the jam access cover. Is there paper in front of the registration sensor? | YES # Remove the paper. " NO Is the registration sensor working? (Perform the input check in the test mode: 03-[FAX]ON/[2]/[A] NO # 1) Check if the connector of the registration sensor is disconnected. | | 2) Check if the connector CN318 on the LGC board is disconnected. | 3) Check if the connector pins are disconnected and the harnesses are open | circuited. | 4) Check if the conductor pattern on the LGC board is short circuited or open | circuited. | 5) Replace the registration sensor. | 6) Replace the LGC board. | " YES Are the transport clutches (high/low speed) working? (Perform the output check in the test mode: 03-203, 205) NO # 1) Check if the connectors of the transport clutches (high/low speed) are dis| | connected. | 2) Check if the connector CN306 on the LGC board is disconnected. | 3) Check if the connector pins are disconnected and the harnesses are open | circuited. | 4) Check if the conductor pattern on the LGC board is short circuited or open | circuited. | 5) Replace the transport clutches (high/low speed). | 6) Replace the LGC board. | " YES 1) Check the condition of the feed roller, separation roller and pickup roller of each paper source, and replace them if they are worn out. 2) Check the transport roller. Replace it if it is worn out. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5-3 5 [E220] Paper fed from the lower drawer not reaching the upper drawer feed sensor [E310] Paper fed from the PFP upper drawer not reaching the upper drawer feed sensor [E340] Paper fed from the PFP lower drawer not reaching the upper drawer feed sensor [E3D0] Paper fed from the LCF not reaching the upper drawer feed sensor Open the jam access cover. Is there paper in front of the upper drawer feed sensor? | YES # Remove the paper. " NO Is the upper drawer feed sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[6]/[E]) NO # 1) Check if the connector of the upper drawer feed sensor is disconnected. | | 2) Check if the connector CN318 on the LGC board is disconnected. | 3) Check if the connector pins are disconnected and the harnesses are open | circuited. | 4) Check if the conductor pattern on the LGC board is short circuited or open | circuited. | 5) Replace the upper drawer feed sensor. | 6) Replace the LGC board. | " YES Are the transport clutches (high/low speed) working? (Perform the output check in the test mode: 03-203, 205) NO # 1) Check if the connectors of the transport clutches (high/low speed) are dis| | connected. | 2) Check if the connector CN306 on the LGC board is disconnected. | 3) Check if the connector pins are disconnected and the harnesses are open | circuited. | 4) Check if the conductor pattern on the LGC board is short circuited or open | circuited. | 5) Replace the transport clutches (high/low speed). | 6) Replace the LGC board. | " YES 1) Check the condition of the feed roller, separation roller and pickup roller of each paper source, and replace them if they are worn out. 2) Check the transport roller. Replace it if it is worn out. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5-4 [E320] Paper fed from the PFP upper drawer not reaching the lower drawer feed sensor [E350] Paper fed from the PFP lower drawer not reaching the lower drawer feed sensor [E3E0] Paper fed from the LCF not reaching the lower drawer feed sensor Open the side cover. Is there paper in front of the lower drawer feed sensor? | YES # Remove the paper. " NO Is the lower drawer feed sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[7]/[E]) NO # 1) Check if the connector of the lower drawer feed sensor is disconnected. | | 2) Check if the connector CN318 on the LGC board is disconnected. | 3) Check if the connector pins are disconnected and the harnesses are open | circuited. | 4) Check if the conductor pattern on the LGC board is short circuited or open | circuited. | 5) Replace the lower drawer feed sensor. | 6) Replace the LGC board. | " YES Are the transport clutches (high/low speed) working? (Perform the output check in the test mode: 03-203, 205) NO # 1) Check if the connectors of the transport clutches (high/low speed) are dis| | connected. | 2) Check if the connector CN306 on the LGC board is disconnected. | 3) Check if the connector pins are disconnected and the harnesses are open | circuited. | 4) Check if the conductor pattern on the LGC board is short circuited or open | circuited. | 5) Replace the transport clutches (high/low speed). | 6) Replace the LGC board. | " YES Is the PFP transport clutch working? (Perform the output check in the test mode: 03-225) NO # 1) Check if the connector of the PFP transport clutch is disconnected. | | 2) Check if any of the connectors CN241, CN242 and CN244 on the PFP | board is disconnected. | 3) Check if the connector CN303 on the LGC board is disconnected. | 4) Check if the connector pins are disconnected and the harnesses are open | circuited. | 5) Check if the conductor pattern on the PFP board and LGC board are short | circuited or open circuited. | 6) Replace the PFP transport clutch. | 7) Replace the PFP board. " 8) Replace the LGC board. YES 1) Check the condition of the feed roller, separation roller and pickup roller of each paper source, and replace them if they are worn out. 2) Check the transport roller. Replace it if it is worn out. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5-5 5 [E360] Paper fed from the PFP lower drawer not reaching the PFP upper drawer feed sensor Open the PFP side cover. Is there any paper in front of the PFP upper drawer feed sensor? | YES # Remove the paper. " NO Is the PFP upper drawer feed sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[2]/[D]) NO # 1) Check if the connector of the PFP upper drawer feed sensor is discon| | nected. | 2) Check if either of the connectors CN241 or CN243 on the PFP board is dis| connected. | 3) Check if the connector CN303 on the LGC board is disconnected. | 4) Check if the connector pins are disconnected and the harnesses are open | circuited. | 5) Check if the conductor patterns on the PFP board and LGC board are short | circuited or open circuited. | 6) Replace the PFP upper drawer feed sensor. | 7) Replace the PFP board. | 8) Replace the LGC board. | | " YES Is the PFP transport clutch working? (Perform the output check in the test mode: 03-225) NO # 1) Check if the connector of the PFP transport clutch is disconnected. | | 2) Check if any of the connectors CN241, CN242 and CN244 on the PFP | board is disconnected. | 3) Check if the connector CN303 on the LGC board is disconnected. | 4) Check if the connector pins are disconnected and the harnesses are open | circuited. | 5) Check if the conductor patterns on the PFP board and LGC board are short | circuited or open circuited. | 6) Replace the PFP transport clutch. | 7) Replace the PFP board. | 8) Replace the LGC board. | | " YES 1) Check the condition of the feed roller, separation roller and pickup roller of each paper source, and replace them if they are worn out. 2) Check the PFP transport roller. Replace it if it is worn out. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5-6 [E510] ADU stack jam (paper not reaching the ADU entrance sensor) Open the ADU. Is there any paper in front of the ADU entrance sensor? | YES # Remove the paper. " NO Is the ADU entrance sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[1]/[H]) NO # 1) Check if the connector of the ADU entrance sensor is disconnected. | | 2) Check if either of the connectors CN211 or CN214 on the ADU board is dis| connected. | 3) Check if the connector CN304 on the LGC board is disconnected. | 4) Check if the connector pins are disconnected and the harnesses are open | circuited. | 5) Check if the conductor patterns on the ADU board and LGC board are short | circuited or open circuited. | 6) Replace the ADU entrance sensor. | 7) Replace the ADU board. | 8) Replace the LGC board. | | " YES Is the exit motor (rotating in reverse) working? (Perform the output check in the test mode: 03-121/171) NO # 1) Check if the connector of the exit motor is disconnected. | | 2) Check if the connector CN302 on the LGC board is disconnected. | 3) Check if the connector pins are disconnected and the harnesses are open | circuited. | 4) Check if the conductor pattern on the LGC board is short circuited or open | circuited. | 5) Replace the exit motor. | 6) Replace the LGC board. | " YES Is the ADU motor working? (Perform the output check in the test mode: 03-110/160) NO # 1) Check if the connector of the ADU motor is disconnected. | | 2) Check if any of the connectors CN211, CN212 and CN215 on the ADU | board is disconnected. | 3) Check if the connector CN304 on the LGC board is disconnected. | 4) Check if the connector pins are disconnected and the harnesses are open | circuited. | 5) Check if the conductor patterns on the ADU board and LGC board are short | circuited or open circuited. | 6) Replace the ADU motor. | 7) Replace the ADU board. | 8) Replace the LGC board. | | " YES Check the rollers in the ADU and the exit roller of the equipment. Replace them if they are worn out. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5-7 04/05 5 [E520] ADU transport jam (paper not reaching the ADU exit sensor) Open the ADU. Is there any paper in front of the ADU exit sensor? | YES # Remove the paper. " NO Is the ADU exit sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[1]/[G]) NO # 1) Check if the connector of the ADU exit sensor is disconnected. | | 2) Check if either of the connectors CN211 or CN213 on the ADU board is dis| connected. | 3) Check if the connector CN304 on the LGC board is disconnected. | 4) Check if the connector pins are disconnected and the harnesses are open | circuited. | 5) Check if the conductor patterns on the ADU board and LGC board are short | circuited or open circuited. | 6) Replace the ADU exit sensor. | 7) Replace the ADU board. | 8) Replace the LGC board. | | " YES Is the ADU clutch working? (Perform the output check in the test mode: 03-222) NO # 1) Check if the connector of the ADU clutch is disconnected. | | 2) Check if the connector CN304 on the LGC board is disconnected. | 3) Check if the connector pins are disconnected and the harnesses are open | circuited. | 4) Check if the conductor pattern on the LGC board is short circuited or open | circuited. | 5) Replace the ADU clutch. | 6) Replace the LGC board. | " YES Check the rollers in the ADU. Replace them if they are worn out. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5-8 [E550] Paper remaining on the transport path Open the cover of the unit/area whose picture is blinking on the control panel. Is there any paper on the transport path? | YES # Remove the paper. " NO Is the sensor in the jamming area working? (Perform the input check in the test mode: refer to the following table) NO # 1) Check if the connector of the sensor is disconnected. | | 2) Check if any of the connectors on the LGC board is disconnected. | 3) Check if the connector pins are disconnected and the harnesses are open | circuited. | 4) Check if the conductor pattern on the LGC board is short circuited or open | circuited. | 5) Replace the sensor. | 6) Replace the LGC board. | " YES Replace the LGC board. Relation between the jamming area and the corresponding sensors/covers (If a jam is occurring in the ADU, LCF, PFP, JSP or OCT check the board in each unit.) Jamming area Cover Sensor Test mode / Input check Registration area Jam access cover Registration sensor Upper drawer feed sensor 03-[FAX]OFF/[6]/[E] Exit area Jam access cover Exit sensor 03-[FAX]ON/[2]/[B] ADU ADU ADU entrance sensor 03-[FAX]OFF/[1]/[H] ADU exit sensor 03-[FAX]OFF/[1]/[G] Bypass unit Bypass unit Bypass feed sensor 03-[FAX]ON/[4]/[F] Feeding area (Main unit) Side cover Lower drawer feed sensor 03-[FAX]OFF/[7]/[E] LCF LCF side cover LCF feed sensor 03-[FAX]OFF/[5]/[G] PFP PFP side cover Bridge unit JSP Bridge unit JSP cover 03-[FAX]ON/[2]/[A] PFP upper drawer feed sensor 03-[FAX]OFF/[2]/[D] PFP lower drawer feed sensor 03-[FAX]OFF/[4]/[D] Bridge unit transport sensor-1 03-[FAX]ON/[3]/[H] Bridge unit transport sensor-2 03-[FAX]ON/[3]/[E] JSP feed sensor 03-[FAX]ON/[3]/[H 03-[FAX]ON/[3]/[H] OCT OCT cover OCT feed sensor Finisher Finisher door Sensors in the finisher November 2003 © TOSHIBA TEC - e-STUDIO350/352/450/452 TROUBLESHOOTING 5-9 5 [E950] Jam not reaching the JSP feed sensor [E951] Stop jam at the JSP feed sensor Open the JSP cover. Is there any paper on the transport path? | YES # Remove the paper. " NO Is the JSP feed sensor working? (Perform the input check in the test mode:03-[FAX]ON/[3]/[H]) NO # 1) Check if the connector of the JSP feed sensor is disconnected. | | 2) Check if either of the connectors CN260 or CN261 on the JSP board is dis| connected. | 3) Check if the connector CN302 on the LGC board is disconnected. | 4) Check if the connector pins are disconnected and the harnesses are open | circuited. | 5) Check if the conductor patterns on the JSP board and LGC board are short | circuited or open circuited. | 6) Replace the JSP feed sensor. | 7) Replace the JSP board. | 8) Replace the LGC board. | | " YES 1) Replace the JSP board. 2) Replace the LGC board. [E960] Jam not reaching the OCT feed sensor [E961] Stop jam at the OTC feed sensor Open the OTC cover. Is there any paper on the transport path? | YES # Remove the paper. " NO Is the OTC feed sensor working? (Perform the input check in the test mode: 03-[FAX]ON/[3]/[H]) NO # 1) Check if the connector of the OTC feed sensor is disconnected. | | 2) Check if either of the connectors CN260 or CN261 on the OTC board is dis| connected. | 3) Check if the connector CN302 on the LGC board is disconnected. | 4) Check if the connector pins are disconnected and the harnesses are open | circuited. | 5) Check if the conductor patterns on the OTC board and LGC board are short | circuited or open circuited. | 6) Replace the OTC feed sensor. | 7) Replace the OTC board. | 8) Replace the LGC board. | | " YES 1) Replace the OTC board. 2) Replace the LGC board. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 10 [EB50] Paper left on the transport path due to multiple feeding In case the paper is fed from the upper drawer, bypass unit or ADU: Open the jam access cover. Is there any paper in front of the registration sensor? | YES # Remove the paper. " NO When the paper is fed from the upper drawer: Is the upper drawer feed sensor working? (Perform the input check: 03-[FAX]ON/[6]/[E]) NO # 1) Check if the connector of the upper drawer feed sensor is disconnected. | | 2) Check if the connector CN318 on the LGC board is disconnected. | 3) Check if the connector pins are disconnected or the harnesses are open | circuited. | 4) Check if the conductor pattern on the LGC board is short circuited or open | circuited. | 5) Replace the upper drawer feed sensor. | 6) Replace the LGC board. | " YES When the paper is fed from the bypass feed unit: Is the bypass feed sensor working? (Perform the input check: 03-[FAX]ON/[4]/[F]) NO # 1) Check if the connector of the bypass feed sensor is disconnected. | | 2) Check if the connector CN304 on the LGC board is disconnected. | 3) Check if the connector pins are disconnected or the harnesses are open | circuited. | 4) Check if the conductor pattern on the LGC board is short circuited or open | circuited. | 5) Replace the bypass feed sensor. | 6) Replace the LGC board. | " YES When the paper is fed from the ADU: Is the ADU exit sensor working? (Perform the input check: 03-[FAX]OFF/[1]/[G]) NO # 1) Check if the connector of the ADU exit sensor is disconnected. | | 2) Check if either of the connectors CN211 or CN213 on the ADU board is dis| connected. | 3) Check if the connector CN304 on the LGC board is disconnected. | 4) Check if the connector pins are disconnected or the harnesses are open | circuited. | 5) Check if the conductor patterns on the ADU board and LGC board are short | circuited or open circuited. | 6) Replace the ADU exit sensor. | 7) Replace the ADU board. | 8) Replace the LGC board. | | " YES Is the registration sensor working? (Perform the input check in the test mode: 03-[FAX]ON/[2]/[A]) November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 11 5 NO # 1) Check if the connector of the registration sensor is disconnected. | | 2) Check if the connector CN318 on the LGC board is disconnected. | 3) Check if the connector pins are disconnected or the harnesses are open | circuited. | 4) Check if the conductor pattern on the LGC board is short circuited or open | circuited. | 5) Replace the registration sensor. | 6) Replace the LGC board. | " YES Check the rollers. Replace them if they are worn out. In case the paper is fed from the lower drawer, PFP or LCF: Open the jam access cover. Is there any paper in front of the upper drawer feed sensor? | YES # Remove the paper. " NO Are the upper/lower drawer feed sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[6]/[E], /[7]/[E]) NO # 1) Check if the connector of the upper/lower drawer feed sensor is discon| | nected. | 2) Check if the connector CN318 on the LGC board is disconnected. | 3) Check if the connector pins are disconnected or the harnesses are open | circuited. | 4) Check if the conductor pattern on the LGC board is short circuited or open | circuited. | 5) Replace the upper/lower drawer feed sensor. | 6) Replace the LGC board. " YES Check the rollers. Replace them if they are worn out. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 12 [EB60] Paper left on the transport path due to multiple feeding Open the jam access cover. Is there any paper in front of the registration sensor? | YES # Remove the paper. " NO Is the registration sensor working? (Perform the input check in the test mode: 03-[FAX]ON/[2]/[A]) NO # 1) Check if the connector of the registration sensor is disconnected. | | 2) Check if either of the connectors CN318 on the LGC board is disconnected. | 3) Check if the connector pins are disconnected and the harnesses are open | circuited. | 4) Check if the conductor pattern on the LGC board is short circuited or open | circuited. | 5) Replace the registration sensor. | 6) Replace the LGC board. | " YES Check the rollers. Replace them if they are worn out. 5 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 13 5.1.2 Paper misfeeding [E110] ADU misfeeding (paper not reaching the registration sensor) Open the jam access cover. Is there any paper in front of the registration sensor? " YES # Remove the paper. NO Is the registration sensor working? (Perform the input check in the test mode:03-[FAX]ON/[2]/[A]) NO # 1) Check if the connector of the registration sensor is disconnected. | | 2) Check if the connector CN318 on the LGC board is disconnected. | 3) Check if the connector pins are disconnected or the harnesses are open | circuited. | 4) Check if the conductor pattern on the LGC board is short circuited or open | circuited. | 5) Replace the registration sensor. | 6) Replace the LGC board. | " YES Is the ADU clutch working? (Perform the output check in the test mode: 03-222) NO # 1) Check if the connector of the ADU clutch is disconnected. | | 2) Check if the connector CN304 on the LGC board is disconnected. | 3) Check if the connector pins are disconnected or the harnesses are open | circuited. | 4) Check if the conductor pattern on the LGC board is short circuited or open | circuited. | 5) Replace the ADU clutch. | 6) Replace the LGC board. | " YES Check the rollers in the ADU. Replace them if they are worn out. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 14 [E120] Bypass misfeeding (paper not reaching the registration sensor) Open the jam access cover. Is there any paper in front of the registration sensor? " YES # Remove the paper. NO Is the registration sensor working? (Perform the input check in the test mode: 03-[FAX]ON/[2]/[A]) NO # 1) Check if the connector of the registration sensor is disconnected. | | 2) Check if the connector CN318 on the LGC board is disconnected. | 3) Check if the connector pins are disconnected and the harnesses are open | circuited. | 4) Check if the conductor pattern on the LGC board is short circuited or open | circuited. | 5) Replace the registration sensor. | 6) Replace the LGC board. | " YES Is the bypass feed clutch working? (Perform the output check in the test mode: 03-204) Is the bypass feed sensor working? (Perform the input check in the test mode: 03-[FAX]ON/[4]/[F]) NO # 1) Check if the connector of the bypass feed clutch and bypass feed sensor | | are disconnected. | 2) Check if the connector CN304 on the LGC board is disconnected. | 3) Check if the connector pins are disconnected or the harnesses are open | circuited. | 4) Check if the conductor pattern on the LGC board is short circuited or open | circuited. | 5) Replace the bypass feed clutch and bypass feed sensor. | 6) Replace the LGC board. | " YES Check the bypass transport, feed separation and pickup rollers. Replace them if they are worn out. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 15 5 [E130] Upper drawer misfeeding (paper not reaching the upper drawer feed sensor) Open the jam access cover. Is there any paper in front of the upper drawer feed sensor? " YES # Remove the paper. NO Is the upper drawer feed sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[6]/[E]) NO # 1) Check if the connector of the upper drawer feed sensor is disconnected. | | 2) Check if the connector CN318 on the LGC board is disconnected. | 3) Check if the connector pins are disconnected or the harnesses are open | circuited. | 4) Check if the conductor pattern on the LGC board is short circuited or open | circuited. | 5) Replace the upper drawer feed sensor. | 6) Replace the LGC board. | " YES Is the upper drawer feed clutch working? (Perform the output check: 03-201) NO # 1) Check if the connector of the upper drawer feed clutch is disconnected. | | 2) Check if the connector CN305 on the LGC board is disconnected. | 3) Check if the connector pins are disconnected or the harnesses are open | circuited. | 4) Check if the conductor pattern on the LGC board is short circuited or open | circuited. | 5) Replace the upper drawer feed clutch. | 6) Replace the LGC board. | " YES Check the upper drawer feed roller, separation roller and pickup roller. Replace them if they are worn out. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 16 [E140] Lower drawer misfeeding (paper not reaching the lower drawer feed sensor) Open the side cover. Is there any paper in front of the lower drawer feed sensor? " YES # Remove the paper. NO Is the lower drawer feed sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[7]/[E]) NO # 1) Check if the connector of the lower drawer feed sensor is disconnected. | | 2) Check if the connector CN318 on the LGC board is disconnected. | 3) Check if the connector pins are disconnected or the harnesses are open | circuited. | 4) Check if the conductor pattern on the LGC board is short circuited or open | circuited. | 5) Replace the lower drawer feed sensor. | 6) Replace the LGC board. | " YES Is the lower drawer feed clutch working? (Perform the output check in the test mode: 03-202) NO # 1) Check if the connector of the lower drawer feed clutch is disconnected. | | 2) Check if the connector CN305 on the LGC board is disconnected. | 3) Check if the connector pins are disconnected or the harnesses are open | circuited. | 4) Check if the conductor pattern on the LGC board is short circuited or open | circuited. | 5) Replace the lower drawer feed clutch. | 6) Replace the LGC board. | " YES Check the lower drawer feed roller, separation roller and pickup roller. Replace them if they are worn out. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 17 5 [E150] PFP upper drawer misfeeding (paper not reaching the PFP upper drawer feed sensor) Open the PFP side cover. Is there any paper in front of the PFP upper drawer feed sensor? " YES # Remove the paper. NO Is the PFP upper drawer feed sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[2]/[D]) NO # 1) Check if the connector of the PFP upper drawer feed sensor is discon| | nected. | 2) Check if either of the connectors CN241 or CN243 on the PFP board is dis| connected. | 3) Check if the connector CN303 on the LGC board is disconnected. | 4) Check if the connector pins are disconnected or the harnesses are open | circuited. | 5) Check if the conductor patterns on the PFP board and LGC board are short | circuited or open circuited. | 6) Replace the PFP upper drawer feed sensor. | 7) Replace the PFP board. | 8) Replace the LGC board. | | " YES Is the PFP upper drawer feed clutch working? (Perform the output check in the test mode: 03-226) NO # 1) Check if the connector of the PFP upper drawer feed clutch is discon| | nected. | 2) Check if any of the connectors CN241, CN242 and CN247 on the PFP | board is disconnected. | 3) Check if the connector CN303 on the LGC board is disconnected. | 4) Check if the connector pins are disconnected or the harnesses are open | circuited. | 5) Check if the conductor patterns on the PFP board and LGC board are short | circuited or open circuited. | 6) Replace the PFP upper drawer feed clutch. | 7) Replace the PFP board. | 8) Replace the LGC board. | | " YES Check the PFP upper drawer feed roller, separation roller and pickup roller. Replace them if they are worn out. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 18 [E160] PFP lower drawer misfeeding (paper not reaching the PFP lower drawer feed sensor) Open the PFP side cover. Is there any paper in front of the PFP lower drawer feed sensor? " YES # Remove the paper. NO Is the PFP lower drawer feed sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[4]/[D]) NO # 1) Check if the connector of the PFP lower drawer feed sensor is discon| | nected. | 2) Check if either of the connectors CN241 or CN243 on the PFP board is dis| connected. | 3) Check if the connector CN303 on the LGC board is disconnected. | 4) Check if the connector pins are disconnected or the harnesses are open | circuited. | 5) Check if the conductor patterns on the PFP board and LGC board are short | circuited or open circuited. | 6) Replace the PFP lower drawer feed sensor. | 7) Replace the PFP board. | 8) Replace the LGC board. | | " YES Is the PFP lower drawer feed clutch working? (Perform the output check in the test mode: 03-228) NO # 1) Check if the connector of the PFP lower drawer feed clutch is discon| | nected. | 2) Check if any of the connectors CN241, CN242 and CN248 on the PFP | board is disconnected. | 3) Check if the connector CN303 on the LGC board is disconnected. | 4) Check if the connector pins are disconnected or the harnesses are open | circuited. | 5) Check if the conductor patterns on the PFP board and LGC board are short | circuited or open circuited. | 6) Replace the PFP lower drawer feed clutch. | 7) Replace the PFP board. | 8) Replace the LGC board. | | " YES Check the PFP lower drawer feed roller, separation roller and pickup roller. Replace them if they are worn out. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 19 5 [E190] LCF misfeeding (paper not reaching the LCF feed sensor) Open the LCF side cover. Is there any paper in front of the LCF feed sensor? " YES # Remove the paper. NO Is the LCF feed sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[5]/[G]) NO # 1) Check if the connector of the LCF feed sensor is disconnected. | | 2) Check if either of the connectors CN100 or CN104 on the LCF board is dis| connected. | 3) Check if the connector CN303 on the LGC board is disconnected. | 4) Check if the connector pins are disconnected or the harnesses are open | circuited. | 5) Check if the conductor patterns on the LCF board and LGC board are short | circuited or open circuited. | 6) Replace the LCF feed sensor. | 7) Replace the LCF board. | 8) Replace the LGC board. | | " YES Is the LCF feed clutch working? (Perform the output check in the test mode: 03-209) NO # 1) Check if the connector of the LCF feed clutch is disconnected. | | 2) Check if any of the connectors CN100, CN101 and CN103 on the LCF | board is disconnected. | 3) Check if the connector CN303 on the LGC board is disconnected. | 4) Check if the connector pins are disconnected or the harnesses are open | circuited. | 5) Check if the conductor patterns on the LCF board and LGC board are short | circuited or open circuited. | 6) Replace the LCF feed clutch. | 7) Replace the LCF board. | 8) Replace the LGC board. | | " YES Check the LCF feed roller, separation roller and pickup roller. Replace them if they are worn out. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 20 5.1.3 Cover open jam [E400] Jam access cover opened during printing Is the jam access cover open? " YES # Remove the paper if there is any, then close the cover. NO Is the voltage of 24V being supplied from the power supply unit? (Perform the input check in the test mode: 03-[FAX] ON/[1]/[C]) NO # 1) Check if the connector for 24V power supply is disconnected. | | 2) Check if the connector CN301 on the LGC board is disconnected. | 3) Check if the connector pins are disconnected or the harnesses are open | circuited. | 4) Check if the conductor pattern on the LGC board is short circuited or open | circuited. | 5) Replace the LGC board. | " YES Replace the LGC board. [E410] Front cover opened during printing Is the front cover open? " YES # Close the cover. NO Is the voltage of 24V being supplied from the power supply unit? (Perform the input check in the test mode: 03-[FAX] ON/[1]/[C]) NO # 1) Check if the connector for 24V power supply is disconnected. | | 2) Check if the connector CN301 on the LGC board is disconnected. | 3) Check if the connector pins are disconnected or the harnesses are open | circuited. | 4) Check if the conductor pattern on the LGC board is short circuited or open | circuited. | 5) Replace the LGC board. | " YES Is the front cover opening/closing switch working? (Perform the input check in the test mode: 03-[FAX]ON/[2]/[D]) NO # 1) Check if the connector of the front cover opening/closing switch is discon| | nected. | 2) Check if the connector CN317 on the LGC board is disconnected. | 3) Check if the connector pins are disconnected or the harnesses are open | circuited. | 4) Check if the conductor pattern on the LGC board is short circuited or open | circuited. | 5) Replace the front cover opening/closing switch. Replace the LGC board. | | " YES Replace the LGC board. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 21 5 [E420] PFP side cover opened during printing Is the PFP side cover open? " YES # Remove the paper if there is any, then close the cover. NO Is the PFP side cover opening/closing switch working? (Perform the input check in the test mode: 03-[FAX]OFF/[2]/[F]) NO # 1) Check if the connector of the PFP side cover opening/closing switch is dis| | connected. | 2) Check if either of the connectors CN241 or CN243 on the PFP board is dis| connected. | 3) Check if the connector CN303 on the LGC board is disconnected. | 4) Check if the connector pins are disconnected and the harnesses are open | circuited. | 5) Check if the conductor patterns on the PFP board and LGC board are short | circuited or open circuited. | 6) Replace the PFP side cover opening/closing switch. | 7) Replace the PFP board. | 8) Replace the LGC board. | | " YES 1) Replace the PFP board. 2) Replace the LGC board. [E430] ADU opened during printing Is the ADU open? " YES # Remove the paper if there is any, then close the ADU. NO Is the ADU opening/closing switch working? (Perform the input check in the test mode: 03-[FAX]OFF/[1]/[F]) NO # 1) Check if the connector of the ADU opening/closing switch is disconnected. | | 2) Check if either of the connectors CN211 or CN217 on the ADU board is dis| connected. | 3) Check if the connector CN304 on the LGC board is disconnected. | 4) Check if the connector pins are disconnected or the harnesses are open | circuited. | 5) Check if the conductor patterns on the ADU board and LGC board are short | circuited or open circuited. | 6) Replace the ADU opening/closing switch. | 7) Replace the ADU board. | 8) Replace the LGC board. | " YES 1) Replace the ADU board. 2) Replace the LGC board. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 22 [E440] Side cover opened during printing Is the side cover open? " YES # Remove the paper if there is any, then close the cover. NO Is the side door switch working? (Perform the input check in the test mode: 03-[FAX]ON/[2]/ [G]) NO # 1) Check if the connector of the side door switch is disconnected. | | 2) Check if the connector CN318 on the LGC board is disconnected. | 3) Check if the connector pins are disconnected or the harnesses are open | circuited. | 4) Check if the conductor patterns on the LGC board are short circuited or | open circuited. | 5) Replace the side door switch. | 6) Replace the LGC board. | " YES Replace the LGC board. [E450] LCF side cover opened during printing Is the LCF side cover open? " YES # Remove the paper if there is any, then close the cover. NO Is the LCF side cover opening/closing switch working? (Perform the input check in the test mode: 03-[FAX]OFF/[5]/[D]) NO # 1) Check if the connector of the LCF side cover opening/closing switch is dis| | connected. | 2) Check if either of the connectors CN100 or CN106 on the LCF board is dis| connected. | 3) Check if the connector CN303 on the LGC board is disconnected. | 4) Check if the connector pins are disconnected or the harnesses are open | circuited. | 5) Check if the conductor patterns on the LCF board and LGC board are short | circuited or open circuited. | 6) Replace the LCF side cover opening/closing switch. | 7) Replace the LCF board. | 8) Replace the LGC board. | | " YES 1) Replace the LCF board. 2) Replace the LGC board. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 23 5 [E480] Bridge unit opened during printing Is the bridge unit open? " YES # Remove the paper if there is any, then close the unit. NO Is the bridge unit opening/closing switch working? (Perform the input check in the test mode: 03-[FAX]OFF/[8]/[H]) NO # 1) Check if the connector of the bridge unit opening/closing switch is discon| | nected. | 2) Check if the connector CN302 on the LGC board is disconnected. | 3) Check if the connector pins are disconnected or the harnesses are open | circuited. | 4) Check if the conductor patterns on the LGC board is short circuited or open | circuited. | 5) Replace the bridge unit opening/closing switch. | 6) Replace the LGC board. | " YES Replace the LGC board. [E490] JSP cover opened during printing Is the JSP cover open? " YES # Remove the paper if there is any, then close the cover. NO Is the JSP cover switch working? (Perform the input check in the test mode: 03-[FAX]OFF/[8]/ [H]) NO # 1) Check if the connector of the JSP cover opening/closing switch is discon| | nected. | 2) Check if either of the connectors CN260 or CN261 on the JSP board is dis| connected. | 3) Check if the connector CN302 on the LGC board is disconnected. | 4) Check if the connector pins are disconnected or the harnesses are open | circuited. | 5) Check if the conductor patterns on the JSP board and LGC board are short | circuited or open circuited. | 6) Replace the JSP cover switch. | 7) Replace the JSP board. | 8) Replace the LGC board. | | " YES 1) Replace the JSP board. 2) Replace the LGC board. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 24 [E491] OCT cover opened during printing Is the OCT cover open? " YES # Remove the paper if there is any, then close the cover. NO Is the OCT cover switch working? (Perform the input check in the test mode: 03-[FAX]OFF/[8]/ [H]) NO # 1) Check if the connector of the OCT cover switch is disconnected. | | 2) Check if either of the connectors CN260 or CN261 on the OCT board is dis| connected. | 3) Check if the connector CN302 on the OCT board is disconnected. | 4) Check if the connector pins are disconnected or the harnesses are open | circuited. | 5) Check if the conductor patterns on the OCT board and LGC board are short | circuited or open circuited. | 6) Replace the OCT cover switch. | 7) Replace the OCT board. | 8) Replace the LGC board. | " YES 1) Replace the OCT board. 2) Replace the LGC board. 5 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 25 5.1.4 Transport jam (RADF) Note: When performing the RADF related troubleshooting, be sure to perform “Automatic adjustment of RADF sensor and EEPROM initialization (05-356)” and “RADF original guide width adjustment (05-367/368)” consecutively at the Adjustment Mode whenever the RADF board, original length sensor, read sensor or reverse sensor has been replaced. [E711] Jam not reaching the original length sensor [E712] Jam not reaching the registration sensor [E713] Stop jam at the original length sensor Are the pickup roller, feed roller and separation roller stained or worn out? " YES # Clean the rollers or replace them. NO Is the original excessively curled or folded? " YES # Flatten and set it again. NO Are the original length sensor and registration sensor working? (Perform the input check: 03-[FAX]ON/[8]/[E], [2]/[A]) NO # 1) Check if the connectors of the original length sensor and registration sen| | sor are disconnected. | 2) Check if the connector CN3 on the RADF board is disconnected. | 3) Check if the connector pins are disconnected or the harnesses are open | circuited. | 4) Check if the conductor pattern on the RADF board is short circuited or open | circuited. | 5) Replace the original length sensor and registration sensor. | 6) Replace the RADF board. | " YES Replace the RADF board. [E714] Feed signal reception jam Is the empty sensor working? (Perform the input check: 03-[FAX]ON/[7]/[B]) NO # 1) Check if the lever of empty sensor is working normally. | | 2) Check if the connector of the empty sensor is disconnected. | 3) Check if the connector CN5 on the RADF board is disconnected. | 4) Check if the connector pins are disconnected or the harnesses are open | circuited. | 5) Check if the conductor pattern on the RADF board is short circuited or open | circuited. | 6) Replace the empty sensor. | 7) Replace the RADF board. | " YES Replace the RADF board. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 26 [E721] Jam not reaching the read sensor Are the registration roller and read roller stained? " YES # Clean the rollers. NO Is the read sensor working? (Perform the input check: 03-[FAX]ON/[7]/[G]) NO # 1) Check if the connector of the read sensor are disconnected. | | 2) Check if the connector CN6 on the RADF board is disconnected. | 3) Check if the connector pins are disconnected or the harnesses are open | circuited. | 4) Check if the conductor pattern on the RADF board is short circuited or open | circuited. | 5) Replace the read sensor. | 6) Replace the RADF board. | " YES Replace the RADF board. [E722] Jam not reaching the exit sensor (during scanning) [E723] Jam not reaching the reverse sensor (during scanning) Is the read roller stained? " YES # Clean the roller. NO Are the exit sensor and reverse sensor working? (Perform the input check: 03-[FAX]ON/[7]/[E], [7]/[F]) NO # 1) Check if the connectors of the exit sensor and reverse sensor are discon| | nected. | 2) Check if the connector CN4 on the RADF board is disconnected. | 3) Check if the connector pins are disconnected or the harnesses are open | circuited. | 4) Check if the conductor pattern on the RADF board is short circuited or open | circuited. | 5) Replace the exit sensor and reverse sensor. | 6) Replace the RADF board. | " YES Replace the RADF board. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 27 5 [E724] Stop jam at the registration sensor Is the registration roller stained? " YES # Clean the roller. NO Is the registration sensor working? (Perform the input check: 03-[FAX]ON/[2]/[A]) NO # 1) Check if the connector of the registration sensor is disconnected. | | 2) Check if the connector CN3 on the RADF board is disconnected. | 3) Check if the connector pins are disconnected or the harnesses are open | circuited. | 4) Check if the conductor pattern on the RADF board is short circuited or open | circuited. | 5) Replace the registration sensor. | 6) Replace the RADF board. | " YES Replace the RADF board. [E725] Stop jam at the read sensor Is the read roller stained? " YES # Clean the roller. NO Is the read sensor working? (Perform the input check: 03-[FAX]ON/[7]/[G]) NO # 1) Check if the connector of the read sensor is disconnected. | | 2) Check if the connector CN6 on the RADF board is disconnected. | 3) Check if the connector pins are disconnected or the harnesses are open | circuited. | 4) Check if the conductor pattern on the RADF board is short circuited or open | circuited. | 5) Replace the read sensor. | 6) Replace the RADF board. | " YES Replace the RADF board. [E726] Transport/exit signal reception jam 1) If the original remains in the RADF, remove it. 2) If any paper remains in the equipment, remove it. 3) Turn the power OFF and then back ON. If the jam still occurs, lead the following procedure. 4) Check the connection between the RADF board and SLG board, and the connection between the RADF board and switching power supply. - Are the connection of the connectors and joint connectors normal? - Are the connector pins disconnected or are the harnesses open circuited? 5) Check if the 24V and 5V outputs of the switching power supply are normal. 6) Check if the conductor pattern on the RADF board is short circuited or open circuited. 7) Replace the RADF board. 8) Check if the conductor pattern on the SLG board is short circuited or open circuited. 9) Replace the SLG board. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 28 05/05 [E731] Stop jam at the exit sensor Is the exit roller stained? " YES # Clean the roller. NO Is the exit sensor working? (Perform the input check: 03-[FAX]ON/[7]/[E]) NO # 1) Check if the connector of the exit sensor is disconnected. | | 2) Check if the connector CN4 on the RADF board is disconnected. | 3) Check if the connector pins are disconnected or the harnesses are open | circuited. | 4) Check if the conductor pattern on the RADF board is short circuited or open | circuited. | 5) Replace the exit sensor. | 6) Replace the RADF board. | " YES Replace the RADF board. [E741] Stop jam at the reverse sensor Are the read roller and reverse roller stained? " YES # Clean the roller. NO Is the reverse sensor working? (Perform the input check: 03-[FAX]ON/[7]/[F]) NO # 1) Check if the connector of the reverse sensor is disconnected. | | 2) Check if the connector CN4 on the RADF board is disconnected. | 3) Check if the connector pins are disconnected or the harnesses are open | circuited. | 4) Check if the conductor pattern on the RADF board is short circuited or open | circuited. | 5) Replace the reverse sensor. | 6) Replace the RADF board. | " YES Replace the RADF board. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 29 5 [E742] Jam not reaching the reverse sensor (feeding in reverse) Is the reverse roller stained? " YES # Clean the roller. NO Is the reverse sensor working? (Perform the input check: 03-[FAX]ON/[7]/[F]) NO # 1) Check if the connector of the reverse sensor is disconnected. | | 2) Check if the connector CN4 on the RADF board is disconnected. | 3) Check if the connector pins are disconnected or the harnesses are open | circuited. | 4) Check if the conductor pattern on the RADF board is short circuited or open | circuited. | 5) Replace the reverse sensor. | 6) Replace the RADF board. | " YES Replace the RADF board. [E743] Jam not reaching the exit sensor (feeding in reverse) Are the reverse roller and read roller stained? " YES # Clean the roller. NO Is the exit sensor working? (Perform the input check: 03-[FAX]ON/[7]/[E]) NO # 1) Check if the connector of the exit sensor is disconnected. | | 2) Check if the connector CN4 on the RADF board is disconnected. | 3) Check if the connector pins are disconnected or the harnesses are open | circuited. | 4) Check if the conductor pattern on the RADF board is short circuited or open | circuited. | 5) Replace the exit sensor. | 6) Replace the RADF board. | " YES Replace the RADF board. [E860] Jam access cover open Is the jam access cover opened? " YES # Remove the original, if any, and close the jam access cover. NO Is the jam access cover switch working? (Perform the input check: 03-[FAX]ON/[7]/[C]) NO # 1) Check if the connector of the jam access cover switch is disconnected. | | 2) Check if the connector CN8 on the RADF board is disconnected. | 3) Check if the connector pins are disconnected or the harnesses are open | circuited. | 4) Check if the conductor pattern on the RADF board is short circuited or open | circuited. | 5) Replace the jam access cover switch. | 6) Replace the RADF board. | " YES Replace the RADF board. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 30 [E870] RADF open jam Is the RADF opened? " YES # Remove the original, if any, and close the RADF. NO Is the RADF opening/closing sensor adjusted within the specified range? " NO # Adjust the RADF opening/closing sensor. YES Is the RADF opening/closing sensor working? (Perform the input check: 03-[FAX]ON/[7]/[D]) NO # 1) Check if the connector of the RADF opening/closing sensor is discon| | nected. | 2) Check if the connector CN6 on the RADF board is disconnected. | 3) Check if the connector pins are disconnected or the harnesses are open | circuited. | 4) Check if the conductor pattern on the RADF board is short circuited or open | circuited. | 5) Replace the RADF opening/closing sensor. | 6) Replace the RADF board. | " YES Replace the RADF board. 5 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 31 5.1.5 Finisher jam [ 1 ] Jam in bridge unit [E910] Paper not reaching the bridge unit transport sensor-1 [E920] Paper stopping at the bridge unit transport sensor-1 [E930] Paper not reaching the bridge unit transport sensor-2 [E940] Paper stopping at the bridge unit transport sensor-2 Is there any paper remaining inside the bridge unit? " YES # Remove the paper. NO Are the bridge unit transport sensors-1 and -2 working? (Perform the input check:03-[FAX]ON/[3]/[H], /[3]/[E]) NO # 1) Check if the connectors of the bridge unit transport sensors-1 and -2 are | | disconnected. | 2) Check if the connector J512 of the bridge unit is disconnected. | 3) Check if the connector CN302 on the LGC board is disconnected. | 4) Check if the connector pins are disconnected or the harnesses are open | circuited. | 5) Check if the conductor pattern on the LGC board is short circuited or open | circuited. | 6) Replace the bridge unit transport sensors-1 and -2. | 7) Replace the LGC board. | " YES Is the bridge unit gate solenoid working? (Perform the output check: 03-232) NO # 1) Check if the connector J512 of the bridge unit is disconnected. | | 2) Check if the connector CN302 on the LGC board is disconnected. | 3) Check if the connector pins are disconnected or the harnesses are open | circuited. | 4) Replace the bridge unit gate solenoid. | 5) Replace the LGC board. | " YES Does the transport roller of the bridge unit work when the main motor is rotated? (Perform the output check: 03-101/151) " NO # Check the drive system of the equipment and bridge unit. YES Check if the rollers in the bridge unit are worn out. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 32 [ 2 ] Paper jam in finisher section [EA10] Paper transport delay jam MJ-1022 Is there any paper remaining on the transport path in the finisher or equipment? " YES # Remove the paper. NO Is the connector J10 on the finisher controller PC board disconnected? Is the harness connecting the finisher controller PC board and inlet sensor (S2) open circuited? " YES # Connect the connector securely. Replace the harness. NO Is the inlet sensor working normally? (Check the movement of the actuator.) NO # 1) Connect the connector of the inlet sensor securely. | | 2) Attach the actuator securely if its shaft is out of place. | 3) Replace the inlet sensor. " YES Replace the finisher controller PC board. MJ-1023/1024 Is there any paper remaining on the transport path in the finisher or equipment? " YES # Remove the paper. NO Is the connector J708 on the finisher controller PC board disconnected? Is the harness connecting the finisher controller PC board and inlet sensor (PI33) open circuited? " YES # Connect the connector securely. Replace the harness. NO Is the inlet sensor working properly? (Check the movement of the actuator.) NO # 1) Connect the connector of the inlet sensor securely. | | 2) Attach the actuator securely if its shaft is out of place. | 3) Replace the inlet sensor. " YES Replace the finisher controller PC board. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 33 5 MJ-1101 Is there any paper remaining on the transport path in the finisher or equipment? " #YES Remove the paper. NO Is there a disconnection of the connector, incorrect installation or breakage of the entrance sensor (S1)? #YES • Reconnect the connector securely. l l • Reinstall the sensor correctly. • Replace the sensor. " NO Is the gap between the flapper and entrance roller shaft other than 0.60±0.20mm when the gate solenoid (SOL2) is pulled? " #YES Adjust the gap. NO Is the harness between the entrance motor (M1) and the finisher control PC board (CN7) disconnected or open circuited? Is the harness between the gate solenoid (SOL2) and the finisher control PC board (CN22) disconnected or open circuited? l #YES • Reconnect the connector securely. • Replace the harness. " NO Replace the finisher controller PC board. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 34 06/01 [EA20] Paper transport stop jam MJ-1022 Is there any paper remaining on the transport path in the finisher or equipment? " YES # Remove the paper. NO Is the connector J10 on the finisher controller PC board disconnected? Is the harness connecting the finisher controller PC board and inlet sensor (S2) open circuited? " YES # Connect the connector securely. Replace the harness. NO Is the inlet sensor working properly? (Check the movement of the actuator.) | NO # 1) Connect the connector of the inlet sensor securely. | 2) Attach the actuator securely if its shaft is out of place. " 3) Replace the inlet sensor. YES Replace the finisher controller PC board. MJ-1023/1024 Is there any paper remaining on the transport path in the finisher or equipment? " YES # Remove the paper. NO Is any of the connectors (J707, J708 and J722B) on the finisher controller PC board disconnected? Is the harness between the finisher controller PC board and each sensor (the inlet sensor [PI33], the transport path sensor [PI34], the processing tray sensor [PI38]) open circuited? " YES # Connect the connectors securely. Replace the harnesses. NO Is each of the sensors (the inlet sensor, the transport path sensor and processing tray sensor) working properly? (Check the movement of the actuator.) | NO # 1) Connect the connectors of the sensors securely. | 2) Attach the actuators securely if their shafts are out of place. " 3) Replace the sensors. YES Replace the finisher controller PC board. MJ-1101 Is there any paper remaining on the transport path in the finisher or equipment? " #YES Remove the paper. NO Is there a disconnection of the connector, incorrect installation or breakage of the transport sensor (S2)? l #YES • Connect the connector securely. l • Reinstall the sensor correctly. " • Replace the sensor. NO Replace the finisher control PC board. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 35 06/01 5 [EA21] Paper size error jam MJ-1101 Is there any paper remaining on the transport path in the finisher or equipment? " #YES Remove the paper. NO Is the paper size used shorter than the size specified in the specifications? " #YES Use the paper size specified in the specifications. NO Is there a disconnection of the connector, incorrect installation or breakage of the entrance sensor (S1)? Is there a disconnection of the connector, incorrect installation or breakage of the transport sensor (S2)? l #YES • Connect the connector securely. l • Reinstall the sensor correctly. " • Replace the sensor. NO Is the harness between the entrance motor (M1) and the finisher control PC board (CN7) disconnected or open circuited? Is the harness between the transport sensor (S2) and the finisher control PC board (CN22) disconnected or open circuited? l #YES • Reconnect the connector securely. • Replace the harness. " NO Replace the finisher control PC board. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 36 06/01 [EA30] Power-ON jam MJ-1022 Is there any paper remaining on the transport path in the finisher? " YES # Remove the paper. NO Is the connector J10 on the finisher controller PC board disconnected? Is the harness connecting the finisher controller PC board and inlet sensor (S2) open circuited? " YES # Connect the connector securely. Replace the harness. NO Is the inlet sensor working properly? (Check the movement of the actuator.) NO # 1) Connect the connector of the inlet sensor securely. | | 2) Attach the actuator securely if its shaft is out of place. | 3) Replace the inlet sensor. " YES Replace the finisher controller PC board. MJ-1023/1024 Is there any paper remaining on the transport path in the finisher? " YES # Remove the paper. NO Is any of the connectors J707, J708 and J722B on the finisher controller PC board disconnected? Is the harness between the finisher controller PC board and each sensor (the inlet sensor [PI33], the transport path sensor [PI34], the processing tray sensor [PI38], open circuited? " YES # Connect the connectors securely. Replace the harnesses. NO Is each of the sensors (the inlet sensor, the transport path sensor and the processing tray sensor) working properly? (Check the movement of the actuator.) NO # 1) Connect the connectors of the sensors securely. | | 2) Attach the actuators securely if their shafts are out of place. | 3) Replace the sensors. " YES Replace the finisher controller PC board. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 37 5 [EA31] Transport path paper remaining jam MJ-1101 Is there any paper remaining on the transport path in the finisher or equipment? " #YES Remove the paper. NO Is there a disconnection of the connector, incorrect installation or breakage of the transport sensor (S2)? #YES • Connect the connector securely. l l • Reinstall the sensor correctly. • Replace the sensor. " NO Is the harness between the transport sensor (S2) and the finisher control PC board (CN22) disconnected or open circuited? l #YES • Reconnect the connector securely. • Replace the harness. " NO Replace the finisher control PC board. [EA32] Exit paper remaining jam MJ-1101 Is there any paper remaining on the transport path in the finisher or equipment? " #YES Remove the paper. NO Is there a disconnection of the connector, incorrect installation or breakage of the finishing tray paper detection sensor (S12)? l #YES • Connect the connector securely. l • Reinstall the sensor correctly. " • Replace the sensor. NO Is the harness between the finishing tray paper detection sensor (S12) and the finisher control PC board (CN11) disconnected or open circuited? l #YES • Reconnect the connector securely. • Replace the harness. " NO Replace the finisher control PC board. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 38 06/01 [EA40] Finisher front door open jam MJ-1022 Is there any paper remaining on the transport path in the finisher or equipment? " YES # Remove the paper. NO Is the finisher connected with the equipment? " NO # Connect the finisher with the equipment. YES Is the connector J11 on the finisher controller PC board disconnected? Is the harness connecting the finisher controller PC board and joint sensor (S4) open circuited? " YES # Connect the connector securely. Replace the harness. NO Is the joint sensor working properly? | NO # 1) Connect the connector of the joint sensor securely. | 2) Replace the joint sensor. " YES Replace the finisher controller PC board. 5 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 39 MJ-1023/1024 Is there any paper remaining on the transport path in the finisher or equipment? " YES # Remove the paper. NO Is either of the covers upper and front of the finisher closed? " NO # Close the cover. YES Is any connectors J707 and J708 on the finisher controller PC board disconnected? Is the harness connecting the finisher controller PC board and upper and front cover opening sensors (PI31 and PI32) open circuited? " YES # Connect the connector securely. Replace the harness. NO Is the upper/front cover opening sensor working properly? | NO # 1) Connect the connector of the upper/front cover opening sensor securely. | 2) Replace the upper/front cover opening sensor. " YES Is the connector J719 on the finisher controller PC board disconnected? Is the harness connecting the finisher controller PC board and front cover switch (MS31) open circuited? " YES # Connect the connector securely. Replace the harness. NO Is the front cover switch working properly? | NO # 1) Connect the connector of the front cover opening switch securely. | 2) Replace the front cover switch. " YES Is the connector J5 on the punch controller PC board disconnected? Is the harness connecting the punch controller PC board and upper door switch (MSW61) open circuited? Is the harness connecting the punch controller PC board and front door switch (MSW62) open circuited? | YES # Connect the connector securely. Replace the harness. " NO Are the upper and front door switches working properly? | NO # 1) Connect the connector of the front cover opening switch securely. | 2) Replace the upper/front door switches. " YES Replace the finisher controller PC board. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 40 MJ-1101 Is the front cover or stationary tray cover opened? l #YES • Close the front cover. • Close the stationary tray cover. " NO Is there any breakage of the front cover hook which switches the front cover switch (SW1) to ON? " #YES Replace the handle cover. NO Is there a disconnection of the connector, incorrect installation or breakage of the front cover switch (SW1)? Is there an incorrect installation or breakage of the stationary tray cover opening/closing switch (SW2)? l #YES • Connect the connector securely. l • Reinstall the sensor correctly. " • Replace the sensor. NO Is the harness between the front cover switch (SW1) / stationary tray opening/closing switch (SW2) and the finisher control PC board (CN16) disconnected or open circuited? l #YES • Reconnect the connector securely. • Replace the harness. " NO Replace the finisher control PC board. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 41 06/01 5 [EA50] Stapling jam MJ-1022 Is there any paper remaining on the transport path in the finisher or equipment or on the stapling tray? " YES # Remove the paper. NO Is the jam cleared by taking off the staple cartridge from the finisher and removing the staple sheet slid from the staple case? " YES # End. NO Is the connector J8 on the finisher controller PC board disconnected? Is the harness connecting the finisher controller PC board and stapling home position sensor (S17) open circuited? " YES # Connect the connector securely. Replace the harness. NO Is the stapling home position sensor working properly? | NO # 1) Connect the connector of the stapling home position sensor securely. | 2) Replace the stapling home position sensor. " YES Replace the finisher controller PC board. MJ-1023/1024 Is there any paper remaining on the transport path in the finisher or equipment or on the stapling tray? " YES # Remove the paper. NO Is the jam cleared by taking off the staple cartridge from the finisher and removing the staple sheet slid from the staple case? " YES # End. NO Is the connector J721B on the finisher controller PC board disconnected? Is the harness connecting the finisher controller PC board and staple home position sensor (PI40) open circuited? " YES # Connect the connector securely. Replace the harness. NO Is the staple home position sensor working properly? | NO # 1) Connect the connector of the staple home position sensor securely. | 2) Replace the staple home position sensor. " YES Replace the finisher controller PC board. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 42 MJ-1101 Is there any paper remaining on the transport path in the finisher or equipment, or on the finishing tray? " #YES Remove the paper. NO Is the jam cleared by taking off the staple cartridge from the finisher and removing the staple sheet slid from the staple case? " #YES End. NO Is there any mechanical problem when the actuator of the stapler interference sensor (S11) is moved? " #YES Reinsert the clip which fixes the actuator from the side of it. NO Is the harness between the stapler and the finisher control PC board (CN2) disconnected or open circuited? l #YES • Reconnect the connector securely. • Replace the harness. " NO Are the harnesses in the stapler disconnected or open circuited? l #YES • Reconnect the connector securely. • Replace the harness. " NO Replace the finisher control PC board. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 43 06/01 5 [EA60] Early arrival jam MJ-1022 Is there any paper remaining on the transport path in the finisher or equipment? " YES # Remove the paper. NO Is the connector J10 on the finisher controller PC board disconnected? Is the harness connecting the finisher controller PC board and inlet sensor (S2) open circuited? " YES # Connect the connector securely. Replace the harness. NO Is the inlet sensor working properly? (Check the movement of the actuator.) NO # 1) Connect the connector of the inlet sensor securely. | | 2) Attach the actuator securely if its shaft is out of place. | 3) Replace the inlet sensor. " YES Replace the finisher controller PC board. MJ-1023/1024 Is there any paper remaining on the transport path in the finisher or equipment? " YES # Remove the paper. NO Is the connector J708 on the finisher controller PC board disconnected? Is the harness connecting the finisher controller PC board and inlet sensor (PI33) open circuited? " YES # Connect the connector securely. Replace the harness. NO Is the inlet sensor working properly? (Check the movement of the actuator.) NO # 1) Connect the connector of the inlet sensor securely. | | 2) Attach the actuator securely if its shaft is out of place. | 3) Replace the inlet sensor. " YES Replace the finisher controller PC board. MJ-1101 Is there any paper remaining on the transport path in the finisher or equipment? " #YES Remove the paper. NO Is there a disconnection of the connector, incorrect installation or breakage of the entrance sensor (S1)? l #YES • Connect the connector securely. l • Reinstall the sensor correctly. " • Replace the sensor. NO Is the harness between the entrance sensor (S1) and the finisher control PC board (CN7) disconnected or open circuited? l #YES • Reconnect the connector securely. • Replace the harness. " NO Replace the finisher control PC board. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 44 06/01 [EA70] Stack delivery jam MJ-1022 Is there any paper remaining on the transport path in the finisher or equipment? " YES # Remove the paper. NO Is the connector J9 on the finisher controller PC board disconnected? Is the harness connecting the finisher controller PC board and stack delivery lever home position sensor (S8) open circuited? " YES # Connect the connector securely. Replace the harness. NO Is the stack delivery lever home position sensor working properly? NO # 1) Connect the connector of the stack delivery lever home position sensor | | securely. | 2) Replace the stack delivery lever home position sensor. " YES Replace the finisher controller PC board. [EA70] Stack exit belt home position error MJ-1101 Is there a disconnection of the connector, incorrect installation or breakage of the stack exit belt home position sensor (S9)? l #YES • Connect the connector securely. l • Reinstall the sensor correctly. " • Replace the sensor. NO Is the harness between the stack exit belt home position sensor (S9) and the finisher control PC board (CN11) disconnected or open circuited? l #YES • Reconnect the connector securely. • Replace the harness. " NO Is the harness between the stack transport motor (M5) and the finisher control PC board (CN10) disconnected or open circuited? l #YES • Reconnect the connector securely. • Replace the harness. " NO Replace the finisher control PC board. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 45 06/01 5 [EAF0] Stack return jam MJ-1022 Is there any paper remaining on the transport path in the finisher or equipment? " YES # Remove the paper. NO Is the connector J10 on the finisher controller PC board disconnected? Is the harness connecting the finisher controller PC board and returning roller home position sensor (S3) open circuited? " YES # Connect the connector securely. Replace the harness. NO Is the returning roller home position sensor working properly? NO # 1) Connect the connector of the returning roller home position sensor | | securely. | 2) Replace the returning roller home position sensor. " YES Replace the finisher controller PC board. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 46 [ 3 ] Paper jam in saddle stitcher section [EA80] Stapling jam MJ-1024 Is there any paper remaining on the transport path or the stapling tray in the finisher, saddle stitcher section or equipment? " YES # Remove the paper. NO Is the jam cleared by taking off the staple cartridge from the finisher and removing the staples stuck in the stapling unit? " YES # End. NO Is the connector J8 on the saddle stitcher controller PC board disconnected? Is the harness connecting the saddle stitcher controller PC board and stitcher home position switch (rear: SW5, front: SW7) open circuited? " YES # Connect the connector securely. Replace the harness. NO Are the stitcher home position switches working properly? | NO # 1) Connect the connectors of the stitcher home position switches securely. | 2) Replace the stitcher home position switches. " YES Replace the saddle stitcher controller PC board. 5 [EA90] Door open jam MJ-1024 Is there any paper remaining on the transport path in the finisher, saddle stitcher section or equipment? " YES # Remove the paper. NO Is the saddle stitcher door closed? " NO # Close the door. YES Is either of the connectors J10 or J11 on saddle stitcher controller PC board disconnected? Are the harnesses between the saddle stitcher controller PC board and cover opening sensors (delivery cover sensor [PI3], inlet cover sensor [PI9]) open circuited? " YES # Connect the connector securely. Replace the harness. NO Is each of the sensors (delivery cover sensor, inlet cover sensor) working properly? | NO # 1) Connect the connectors of the each sensor securely. | 2) Replace the sensors. " YES Replace the finisher controller PC board. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 47 [EAA0] Power-ON jam MJ-1024 Is there any paper remaining on the transport path in the finisher or saddle stitcher section? " YES # Remove the paper. NO Is any of the connectors J9, J10 and J13 on the saddle stitcher controller PC board disconnected? Is the harness between the saddle stitcher controller PC board and each sensor (No.1 paper sensor [PI18], No.2 paper sensor [PI19], No.3 paper sensor [PI20], vertical path paper sensor [PI17] and delivery sensor[PI11]) open circuited? " YES # Connect the connectors securely. Replace the harnesses. NO Is each of the sensors (No.1 paper sensor, No.2 paper sensor, No.3 paper sensor, vertical path paper sensor and delivery sensor) working properly? (Check the movement of the actuator.) NO # 1) Connect the connectors of the sensors securely. | | 2) Attach the actuators securely if their shafts are out of place. | 3) Replace the sensors. " YES Replace the saddle stitcher controller PC board. [EAB0] Paper transport stop jam MJ-1024 Is there any paper remaining on the transport path in the finisher, saddle stitcher section or equipment? " YES # Remove the paper. NO Is the connector J708 on finisher controller PC board disconnected? Is the harness between the finisher controller PC board and inlet sensor [PI33] open circuited? Is either of the connectors J9 or J10 on the saddle stitcher controller PC board disconnected? Is the harness between the saddle stitcher controller PC board and each sensor (No.1 paper sensor [PI18], No.2 paper sensor [PI19], No.3 paper sensor [PI20] and the delivery sensor [PI11]) open circuited? " YES # Connect the connectors securely. Replace the harnesses. NO Is each of the sensors (the inlet sensor, No.1 paper sensor, No.2 paper sensor, No.3 paper sensor and delivery sensor) working properly? (Check the movement of the actuator.) NO # 1) Connect the connectors of the sensors securely. | | 2) Attach the actuators securely if their shafts are out of place. | 3) Replace the sensors. " YES Replace the saddle stitcher controller PC board. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 48 [EAC0] Transport delay jam MJ-1024 Is there any paper remaining on the transport path in the finisher, saddle stitcher section or equipment? " YES # Remove the paper. NO Is the connector J708 on the finisher controller PC board disconnected? Is the harness connecting the finisher controller PC board and inlet sensor (PI33) open circuited? " YES # Connect the connector securely. Replace the harness. NO Is the inlet sensor working properly? (Check the movement of the actuator.) NO # 1) Connect the connector of the sensor securely. | | 2) Attach the actuator securely if its shaft is out of place. | 3) Replace the sensor. " YES Replace the finisher controller PC board. 5 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 49 [ 4 ] Paper jam in puncher unit [E9F0] Punching jam MJ-1023/1024 (When MJ-6004 is installed) Is there any paper remaining on the transport path in the finisher or equipment? " YES # Remove the paper. NO Is the connector J605A on the punch controller PC board disconnected? Is the harness connecting the punch controller PC board and punch home position sensor (PI63) open circuited? " YES # Connect the connector securely. Replace the harness. NO Is the punch home position sensor working properly? | NO # 1) Connect the connector of the punch home position sensor securely. | 2) Replace the punch home position sensor. " YES Replace the punch controller PC board. MJ-1101 (When MJ-6101 is installed) Is there any paper remaining on the transport path? " #YES Remove the paper. NO Rotate the punch motor (M3). Does it rotate smoothly? Fix the mechanism. " #NO YES Are the punch home position sensor (S4) and its wiring correct? Replace the sensor. Correct the wiring. " #NO YES Is the wiring between the hole punch control PC board (HP) and punch motor (M3) correct? Correct the wiring. " #NO YES 1) Replace the punch motor (M3). 2) Replace the hole punch control PC board (HP). e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 50 06/01 [ 5 ] Other paper jam [EAD0] Print end command time-out jam Is the main motor rotating normally? " NO 1) Replace the SYS board. 2) Replace the LGC board. [EAE0] Receiving time-out jam Is the finisher working? " YES # Replace the finisher controller PC board. NO 1) Check if the voltage (24V) is being supplied to the finisher. 2) Check the connection of the LGC board and IPC board. 3) Check if the harness connecting the IPC board and finisher I/F connector of the equipment side is open circuited. 4) Check if the harness connecting the I/F connector of the finisher side and finisher controller PC board is open circuited. 5) Replace the finisher controller PC board. [EB30] Ready time time-out jam Is there paper in the equipment? " NO # Replace the LGC board. YES Are the IPC board and LGC board properly connected to each other? " NO # Connect them properly. YES Is the harness securely connected to the IPC board? " NO # Connect the harness properly. YES Is any of the connector pins of the harness connecting the equipment and finisher disconnected or any of those harnesses open circuited? " NO # Connect the pin or replace the harness. YES 1) Replace the IPC board. 2) Replace the LGC board. 3) Replace the finisher controller PC board. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 51 5 [ED10] Sideways adjustment motor (M2) home position detection error MJ-1101 (When MJ-6101 is installed) Is there any paper remaining on the transport path? " #YES Remove the paper. NO Rotate the sideways adjustment motor (M2). Does it rotate smoothly? Fix the mechanism. " #NO YES Are the sideways deviation home position sensor (S3) and its wiring correct? Replace the sensor. Correct the wiring. " #NO YES Is the wiring between the hole punch control PC board (HP) and punch sideways adjustment motor (M2) correct? Correct the wiring. " #NO YES 1) Replace the sideways adjustment motor (M2). 2) Replace the hole punch control PC board (HP). [ED11] Skew adjustment motor (M1) home position detection abnormality MJ-1101 (When MJ-6101 is installed) Is there any paper remaining on the transport path? " #YES Remove the paper. NO Rotate the skew adjustment motor (M1). Does it rotate smoothly? Fix the mechanism. " #NO YES Are the skew home position sensor (S2) and its wiring correct? Replace the sensor. Correct the wiring. " #NO YES Is the wiring between the hole punch control PC board (HP) and skew adjustment motor (M1) correct? Correct the wiring. " #NO YES 1) Replace the skew adjustment motor (M1). 2) Replace the hole punch control PC board (HP). e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 52 06/01 [ED12] Shutter home position error MJ-1101 Is there any mechanical problem when the shutter is opened/closed? " #YES Fix the mechanism. NO Is there a disconnection of the connector, incorrect installation or breakage of the shutter opening/closing sensor (S4)? l #YES • Connect the connector securely. l • Reinstall the sensor correctly. " • Replace the sensor. NO Is the harness between the shutter opening/closing sensor (S4) and the finisher control PC board (CN13) disconnected or open circuited? l #YES • Reconnect the connector securely. • Replace the harness. " NO Is the harness between the shutter clutch (CLT1) and the finisher control PC board (CN5) disconnected or open circuited? l #YES • Reconnect the connector securely. • Replace the harness. " NO Replace the finisher control PC board. 5 [ED13] Front alignment plate home position error MJ-1101 Is there any mechanical problem when the front alignment plate is moved? " #YES Fix the mechanism. NO Is there a disconnection of the connector, incorrect installation or breakage of the front alignment plate home position sensor (S7)? l #YES • Connect the connector securely. l • Reinstall the sensor correctly. " • Replace the sensor. NO Is the harness between the front alignment plate home position sensor (S7) and the finisher control PC board (CN11) disconnected or open circuited? l #YES • Reconnect the connector securely. • Replace the harness. " NO Is the harness between the front alignment motor (M9) and the finisher control PC board (CN10) disconnected or open circuited? l #YES • Reconnect the connector securely. • Replace the harness. " NO Replace the finisher control PC board. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 53 06/01 [ED14] Rear alignment plate home position error MJ-1101 Is there any mechanical problem when the rear alignment plate is moved? " #YES Fix the mechanism. NO Is there a disconnection of the connector, incorrect installation or breakage of the rear alignment plate home position sensor (S8)? l #YES • Connect the connector securely. l • Reinstall the sensor correctly. " • Replace the sensor. NO Is the harness between the rear alignment plate home position sensor (S8) and the finisher control PC board (CN11) disconnected or open circuited? l #YES • Reconnect the connector securely. • Replace the harness. " NO Is the harness between the rear alignment motor (M10) and the finisher control PC board (CN10) disconnected or open circuited? l #YES • Reconnect the connector securely. • Replace the harness. " NO Replace the finisher control PC board. [ED15] Paddle home position error MJ-1101 Is there any mechanical problem when the paddle is rotated? " #YES Fix the mechanism. NO Is there a disconnection of the connector, incorrect installation or breakage of the paddle home position sensor (S3)? l #YES • Connect the connector securely. l • Reinstall the sensor correctly. " • Replace the sensor. NO Is the harness between the paddle home position sensor (S3) and the finisher control PC board (CN5) disconnected or open circuited? l #YES • Reconnect the connector securely. • Replace the harness. " NO Is the harness between the paddle motor (M8) and the finisher control PC board (CN6) disconnected or open circuited? l #YES • Reconnect the connector securely. • Replace the harness. " NO Replace the finisher control PC board. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 54 06/01 [ED16] Buffer tray home position error MJ-1101 Is there any mechanical problem when the buffer tray guide is opened/closed? " #YES Fix the mechanism. NO Is there a disconnection of the connector, incorrect installation or breakage of the buffer tray home position sensor (S5)? l #YES • Connect the connector securely. l • Reinstall the sensor correctly. " • Replace the sensor. NO Is the harness between the buffer tray home position sensor (S5) and the finisher control PC board (CN18) disconnected or open circuited? l #YES • Reconnect the connector securely. • Replace the harness. " NO Is the harness between the buffer tray guide motor (M3) and the finisher control PC board (CN18) disconnected or open circuited? l #YES • Reconnect the connector securely. • Replace the harness. " NO Replace the finisher control PC board. 5 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 55 06/01 5.1.6 Drive system related service call [C010] Main motor is abnormal Is the main motor working? (Perform the output check in the test mode: 03-101/151) NO # 1) Check if the connector CN1 of the main motor is disconnected. | | 2) Check if the connector CN318 on the LGC board is disconnected. | 3) Check if the connector pins are disconnected or the harnesses are open | circuited. | 4) Check if the conductor patterns on the main motor board and LGC board | are short circuited or open circuited. | 5) Replace the main motor. | 6) Replace the LGC board. | " YES Is the LED on the main motor board lit without flickering? NO # 1) Check if the connector pins are disconnected or the harnesses are open | | circuited. | 2) Check if the conductor patterns on the main motor board and LGC board | are short circuited or open circuited. | 3) Replace the main motor. | 4) Replace the LGC board. " YES 1) Check if the PLL lock signal CN318-A1 output from the LGC board is always level “L”? 2) Check if the voltage supplied to the CPU input terminal IC24-14 is always “L”? 3) Replace the LGC board. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 56 5.1.7 Paper feeding system related service call [C040] PFP motor is abnormal (paper can be fed from the drawers other than PFP drawers) Is the PFP motor working? (Perform the output check: 03-109/159) NO # 1) Check if the signal line connector CN503 of the PFP motor is disconnected. | | 2) Check if the power line connector CN502 of the PFP motor is disconnected. | 3) Check if the connector CN246 on the PFP board is disconnected. | 4) Check if the signal line connector CN241 on the PFP board is discon| nected. | 5) Check if the power line connector CN242 on the PFP board is discon| nected. | 6) Check if the connector CN303 on the LGC board is disconnected. | 7) Check if the connector pins are disconnected or the harnesses are open | circuited. | 8) Check if the conductor patterns on the PFP motor board, PFP board and | LGC board are short circuited or open circuited. | | 9) Replace the PFP motor. | 10)Replace the PFP board. | 11)Replace the LGC board. | " YES Is the LED on the PFP motor board lit without flickering? NO # 1) Check if the connector pins are disconnected or the harnesses are open | | circuited. | 2) Check if the conductor patterns on the PFP motor board, PFP board and | LGC board are short circuited or open circuited. | 3) Replace the PFP motor. | 4) Replace the PFP board. | 5) Replace the LGC board. | " YES 1) Check if the PLL lock signal CN246-8 output from the PFP board is always “L” level. 2) Check if the voltage supplied to the microcomputer input terminal IC5-17 is always “L” level. 3) Replace the PFP board. 4) Replace the LGC board. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 57 5 [C130] Upper drawer tray is abnormal (paper can be fed from the drawers other than upper drawers) [C140] Lower drawer tray is abnormal (paper can be fed from the drawers other than lower drawers) Does the tray go up? (Perform the output check in the test mode: 03-242/243) NO # 1) Check if the connector of the tray-up motor is disconnected. | | 2) Check if the connector CN306 on the LGC board is disconnected. | 3) Check if the connector pins are disconnected and the harnesses are open | circuited. | 4) Check if the conductor pattern on the LGC board is short circuited or open | circuited. | 5) Replace the LGC board. | " YES Is the tray-up sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[6]/[H], /[7]/[H]) NO # 1) Check if the connector of the sensor is disconnected. | | 2) Check if the connector CN305 on the LGC board is disconnected. | 3) Check if the slit reaches the sensor. | 4) Check if the connector pins are disconnected or the harnesses are open | circuited. | 5) Check if the conductor pattern on the LGC board is short circuited or open | circuited. | 6) Replace the LGC board. | " YES 1) Check if the conductor pattern on the LGC board is short circuited or open circuited. 2) Replace the LGC board. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 58 [C150] PFP upper drawer tray is abnormal (paper can be fed from the drawers other than PFP upper drawer) [C160] PFP lower drawer tray is abnormal (paper can be fed from the drawers other than PFP lower drawer) Does the tray go up? (Perform the output check in the test mode: 03-278, 280) NO # 1) Check if the connector of the tray-up motor is disconnected. | | 2) Check if any of the connectors CN241, CN242 and CN244 on the PFP | board is disconnected. | 3) Check if the connector CN303 on the LGC board is disconnected. | 4) Check if the connector pins are disconnected or the harnesses are open | circuited. | 5) Check if the conductor patterns on the PFP board and LGC board are short | circuited or open circuited. | 6) Replace the PFP board. | 7) Replace the LGC board. | " YES Is the tray-up sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[2]/[H], /[4]/[H]) NO # 1) Check if the connector of the sensor is disconnected. | | 2) Check if any of the connectors CN241, CN247 and CN248 on the PFP | board is disconnected. | 3) Check if the connector CN303 on the LGC board is disconnected. | 4) Check if the slit reaches the sensor. | 5) Check if the connector pins are disconnected or the harnesses are open | circuited. | 6) Check if the conductor patterns on the PFP board and LGC board are short | circuited or open circuited. | 7) Replace the PFP board. | 8) Replace the LGC board. | " YES 1) Check if the conductor pattern on the LGC board is short circuited or open circuited. 2) Replace the LGC board. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 59 05/05 5 [C180] LCF tray-up motor is abnormal (paper can be fed from the drawers other than LCF drawer) Does the tray move? (Perform the output check in the test mode: 03-271) NO # 1) Check if the connector of the LCF tray-up motor is disconnected. | | 2) Check if any of the connectors CN100, CN101 and CN103 on the LCF | board is disconnected. | 3) Check if the connector CN303 on the LGC board is disconnected. | 4) Check if the connector pins are disconnected or the harnesses are open | circuited. | 5) Check if the conductor patterns on the LCF board and LGC board are short | circuited or open circuited. | 6) Replace the LCF board. | 7) Replace the LGC board. | " YES Are the LCF tray bottom sensor and LCF tray-up sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[5]/[F], /[3]/[A]) NO # 1) Check if the connectors of the sensors are disconnected. | | 2) Check if any of the connectors CN100, CN104 and CN105 on the LCF | board is disconnected. | 3) Check if the connector CN303 on the LGC board is disconnected. | 4) Check if the slit reaches the sensors. | 5) Check if the connector pins are disconnected or the harnesses are open | circuited. | 6) Check if the conductor patterns on the LCF board and LGC board are short | circuited or open circuited. | 7) Replace the LCF board. | 8) Replace the LGC board. | " YES 1) Check if the conductor pattern on the LGC board is short circuited or open circuited. 2) Replace the LGC board. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 60 05/11 [C1A0] LCF end fence motor is abnormal (paper can be fed from the drawers other than LCF drawer) Is the LCF end fence motor working? (Perform the output check in the test mode: 03-207) NO # 1) Check if the connector of the LCF end fence motor is disconnected. | | 2) Check if any of the connectors CN100, CN101 and CN103 on the LCF | board is disconnected. | 3) Check if the connector CN303 on the LGC board is disconnected. | 4) Check if the connector pins are disconnected or the harnesses are open | circuited. | 5) Check if the conductor patterns on the LCF board and LGC board are short | circuited or open circuited. | 6) Replace the LCF board. | 7) Replace the LGC board. | " YES Are the LCF end fence home/stop position sensors working? (Perform the input check in the test mode: 03-[FAX]OFF/[5]/[A], /[5]/[B]) NO # 1) Check if the connectors of the sensors are disconnected. | | 2) Check if either of the connectors CN100 or CN107 on the LCF board is dis| connected. | 3) Check if the connector CN303 on the LGC board is disconnected. | 4) Check if the slit reaches the sensors. | 5) Check if the connector pins are disconnected or the harnesses are open | circuited. | 6) Check if the conductor patterns on the LCF board and LGC board are short | circuited or open circuited. | 7) Replace the LCF board. | 8) Replace the LGC board. | " YES 1) Check if the conductor pattern on the LGC board is short circuited or open circuited. 2) Replace the LGC board. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 61 5 [C1B0] LCF transport motor is abnormal (paper can be fed from the drawers other than LCF drawer) Is the LCF transport motor working? (Perform the output check in the test mode: 03-122/172) NO # 1) Check if the connector CN1 of the LCF transport motor is disconnected. | | 2) Check if the connector CN102 on the LCF board is disconnected. | 3) Check if the signal line connector CN100 on the LCF board is discon| nected. | 4) Check if the power line connector CN101 on the LCF board is discon| nected. | 5) Check if the connector CN303 on the LGC board is disconnected. | 6) Check if the connector pins are disconnected or the harnesses are open | circuited. | 7) Check if the conductor patterns on the LCF transport motor board, LCF | board and LGC board are short circuited or open circuited. | 8) Replace the LCF transport motor. | | 9) Replace the LCF board. | 10)Replace the LGC board. | " YES 1) Check if the connector pins are disconnected or the harnesses are open circuited. 2) Check if the conductor patterns on the LCF transport motor board, LCF board and LGC board are short circuited or open circuited. 3) Check if the PLL lock signal CN102-3 pin output from the LCF board is always “L” level. 4) Check if the voltage supplied to the microcomputer input terminal IC103-17 is always “L” level. 5) Replace the LCF transport motor. 6) Replace the LCF board. 7) Replace the LGC board. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 62 5.1.8 Scanning system related service call [C260] Peak detection error Does the exposure lamp light? (Perform the output check in the test mode: 03-267) YES # 1) Check if the connectors on the CCD and SLG boards are disconnected. | | 2) Check if the shading correction plate is dirty. | 3) Check if the conductor pattern on the CCD board is short circuited or open | circuited. | 4) Check if the conductor pattern on the SLG board is short circuited or open | circuited. | 5) Replace the lens unit. | 6) Replace the SLG board. | " NO 1) Check if the connectors of the exposure lamp and inverter are disconnected. 2) Check the SLG board if the connector pin CN9 is disconnected or the harness is short circuited or open circuited. 3) Check if the conductor pattern on the SLG board is short circuited or open circuited. 4) Replace the SLG board. 5) Replace the inverter. 6) Replace the exposure lamp. 5 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 63 [C270] Carriage home position sensor not going OFF within a fixed time [C280] Carriage home position sensor not going ON within a fixed time Remove the original glass and move the carriages to the paper feeding side. Turn ON the power and check the following items. [C270] Are the carriages slightly moved to the feeding direction? Are the carriages staying at a position other than home position? YES # 1) Check if the connector of the scan motor is disconnected. 2) Check if the connector pin is disconnected and the harness is short cir" cuited or open circuited. 3) Replace the SLG board. NO 1) Check if the connector pin is disconnected and the harness is short circuited or open circuited. 2) Check if the conductor pattern on the SLG board is short circuited or open circuited. 3) Replace the SLG board. [C280] Do the carriages make a big noise after they arrive at the home position? YES # The carriage home position sensor is not turned ON. | 1) Check if the connector of the sensor is disconnected. | | 2) Replace the carriage home position sensor. " 3) Replace the SLG board. NO The carriages are stopped at the home position and do not move. 1) Check if the connector pins are disconnected and the harnesses are short circuited or open circuited. 2) Check if the conductor pattern on the SLG board is short circuited or open circuited. 3) Replace the SLG board. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 64 5.1.9 Fuser unit related service call CAUTION Be sure to turn OFF the power and unplug the power cable beforehand when checking the IH control circuit and IH coil. The fuser unit itself or the part of the unit remains heated and the capacitors are still charged after a while the power cable is unplugged. So make sure the unit is cooled down enough before checking. [C410] Thermistor or heater abnormality at power ON 1.Check the thermistors (1) (2) (3) Check if the connectors are disconnected. Check if the main and edge thermistors are in contact with the surface of the fuser roller properly? Check if the harnesses of the main and edge thermistors are open circuited. 2. Check the IH board and IH coil (1) (2) (3) (4) (5) Check if the IH coil is broken. Check if the connector of the IH coil is disconnected. Check if the thermostat is blown. Check if the connectors on the IH board are disconnected (AC input connector and LGC I/F connector CN455/456). Check if the IH board or the switching power supply unit are abnormal. • Replace the IH control board. 3. Check the LGC board (1) (2) (3) Check if the connectors CN316 are disconnected. Check if the conductor pattern on the LGC board is short circuited or open circuited. Replace the LGC board. 4. Clear the status counter After repairing the matter which caused the error [C410], perform the following: (1) (2) (3) (4) Turn ON the power while [0] and [8] are pressed simultaneously. Key in "400", then press [START]. Change the current status counter value "1" or "2" to "0", then press [ENTER] or [INTERRUPT] (to cancel [C410]). Turn the power OFF and then back ON. Make sure that the equipment enters the normal ready state. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 65 5 [C440] Fuser abnormality after abnormality judgment 1,2.3. Check the thermistors, IH board, IH coil and LGC board Check the above components following the procedures 1, 2 and 3 for [C410]. 4. Clear the status counter Change the current status counter value (08-400) "5", "7" or "9" to "0" for [C440], taking the same procedure as that for [C410]. • The status counter value is as follows in the following cases. Change them to "0" respectively. - The error occurred during warming-up: "5" - The error occurred after the equipment has become ready: "7" - The temperature detected by the main thermistor is 230°C or higher: "9" - The temperature detected by the edge thermistor is 280°C or higher: "9" [C450] Thermistor abnormality during printing 1. Check the edge thermistor 1) Check if the connector is disconnected. 2) Check if the edge thermistor is in contact with the surface of the fuser roller properly. 3) Check if the harness of the edge thermistor is open circuited. 2. Check the LGC board 1) Check if the connector CN302 is disconnected. 2) Check if the conductor pattern on the board is short circuited or open circuited. 3) Replace the LGC board. 3. Clear the status counter Change the current status counter value (08-400) “6” to “0”. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 66 [C470] IH power voltage is abnormal / IH initialization error 1. Check the AC input voltage Check if the AC input voltage is within the specified range. (especially when the heater becomes ON after the power is turned ON (the equipment is warming up)) 2. Check the thermostat Check if the thermostat is blown. 3. Check the IH board 1) Check if the AC input connector on the IH board or the LGC I/F connector CN455/456 is disconnected? 2) Check if the fuse on the IH board has blown. 3) Replace the IH board. 4. Check the LGC board 1) Check if the connector CN316 is disconnected. 2) Check if the conductor pattern on the board is short circuited or open circuited. 3) Replace the LGC board. 5. Check the LGC board Change the values “10”, “11”, “14” or “17” of the status counter (08-400) to “0”. * The status counter value is as follows in the following cases. Change them to "0" respectively. • The error occurred immediately after the power was turned ON: "10" • The error occurred before the temperature of the fuser roller reaches 40°C: "11" • The error occurred before the equipment has become ready: "14" • The error occurred when the equipment is in the ready state or during printing: "17" November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 67 5 [C480] IGBT high temperature 1. Check the operation of the IH board cooling fan Check if the IH board cooling fan is rotating normally. (Is the connector securely connected?) 2. Check the IH board (1) (2) (3) Check if the IGBT or IGBT radiation plate are normal. (Is the radiation plate securely attached?) Check if the conductor pattern on the board is short circuited or open circuited. Replace the IH board. 3. Clear the status counter Change the values “12”, “15” or “18” of the status counter (08-400) to “0”. * • • • The status counter value is as follows in the following cases. Change them to "0" respectively. The error occurred before the temperature of the fuser roller reaches 40°C: "12" The error occurred before the equipment has become ready: "15" The error occurred when the equipment is in the ready state or during printing: "18" [C490] IH circuit or coil is abnormal 1. Check the IH board (1) (2) Check if the conductor pattern on the board is short circuited or open circuited. Replace the IH board. 2. Check the IH coil (1) (2) Check if the coil is broken or shorted. Replace the IH coil. 3. Clear the status counter Change the values “13”, “16” or “19” of the status counter (08-400) to “0”. * The status counter value is as follows in the following cases. Change them to "0" respectively. • The error occurred before the temperature of the fuser roller reaches 40°C: "13" • The error occurred before the equipment has become ready: "16" • The error occurred when the equipment is in the ready state or during printing: "19" [C470], [C480] and [C490] can be cleared by turning OFF and ON the power as long as the problem was solved, and the status counter does not have to be changed to "0". The value of the status counter remains until the next service call overwrites the value. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 68 5.1.10 Communication related service call [C550 (C780)] RADF I/F error (1) (2) (3) (4) (5) Check if the harness connecting the RADF board and SLG board is disconnected or open circuited. Check if the conductor pattern on the RADF board is short circuited or open circuited. Check if the conductor pattern on the SLG board is short circuited or open circuited. Replace the RADF board. Replace the SLG board. [C570] Communication error between main CPU and IPC board (1) (2) (3) (4) (5) Check if the LGC board and IPC board are connected properly. Check if the conductor pattern on the IPC board is short circuited or open circuited. Check if the conductor pattern on the LGC board is short circuited or open circuited. Replace the IPC board. Replace the LGC board. [C580] Communication error between IPC board and finisher (1) (2) (3) (4) (5) (6) Check if the specified finisher is attached. Check if the harness connecting the IPC board and the finisher controller PC board is disconnected or open circuited. Check if the conductor pattern on the IPC board is short circuited or open circuited. Check if the conductor pattern on the finisher controller PC board is short circuited or open circuited. Replace the IPC board. Replace the finisher controller PC board. [F070] Communication error between system CPU and main CPU (1) (2) (3) (4) (5) Check if the harness connecting the SYS board (CN117) and LGC board (CN321) is disconnected or open circuited. Check the version of the system ROM on the SYS board. Check the version of the engine ROM version on the LGC board. Replace the SYS board. Replace the LGC board. [F110] Communication error between system CPU and scanner CPU [F111] Scanner response abnormality (1) (2) (3) (4) (5) Check if the harness connecting the SYS board and SLG board is disconnected or open circuited. Check the version of the system ROM on the SYS board. Check the version of the scanner ROM version on the SLG board. Replace the SYS board. Replace the SLG board. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 69 5 5.1.11 RADF related service call (MR-3015) Note: When performing the RADF related troubleshooting, be sure to perform “Automatic adjustment of RADF sensor and EEPROM initialization (05-356)” and “RADF original guide width adjustment (05-367/368)” consecutively at the Adjustment Mode whenever the RADF board, original length sensor, read sensor or reverse sensor has been replaced. [C730] EEPROM initialization error (1) (2) Check the RADF board, mainly IC12, for short circuits and open circuits. Replace the RADF board. [C740] Reverse sensor adjustment error (1) (2) (3) (4) (5) Check if there is any foreign matter between the reverse sensor and the reflecting mirror. Check if the reflecting mirror is dirty. Check if the harness connecting the reverse sensor and the RADF board is open circuited. Check the circuits and connectors on the RADF board, mainly IC3, IC4 and CN4, for short circuits and open circuits. Replace the reverse sensor. Replace the RADF board. [C810] Fan motor is abnormal (1) (2) (3) (4) (5) (6) (7) Check if the load on the motor shaft is normal. Remove foreign matters. Check if the harness connecting the fan motor and RADF board is open circuited. Check if the power is supplied to the pin 1 of the CN9 on the RADF board during the operation. Check the circuits and connectors on the RADF board, mainly Q12 and Q16, for short circuits and open circuits. Replace the fan motor. Replace the RADF board. [C820] Read sensor adjustment error (1) (2) (3) (4) (5) Check if there is any foreign matter between the read sensor and the reflecting mirror. Check if the reflecting mirror is dirty. Check if the harness connecting the read sensor and the RADF board is open circuited. Check the circuits and connectors on the RADF board, mainly IC3, IC4 and CN6, for short circuits and open circuits. Replace the read sensor. Replace the RADF board. [C830] Original length sensor adjustment error (1) (2) (3) (4) (5) Check if there is any foreign matter between the original length sensor and reflecting mirror. Check if the reflecting mirror is dirty. Check if the harness connecting the original length sensor and the RADF board is open circuited. Check the circuits and connectors on the RADF board, mainly IC3, IC4 and CN3, for short circuits and open circuits. Replace the original length sensor. Replace the RADF board. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 70 06/06 5.1.12 RADF related service call (MR-3018) No service call for the RADF (MR-3018) 5.1.13 Laser optical unit related service call (MR-3018) [CA10] Polygonal motor is abnormal Is the polygonal motor rotating? NO # 1) Check if the connector of the harness is disconnected between LGC | | board (CN308) and the laser optical unit? | 2) Check if the harness is open circuited and the connector pin is dis| connected. | 3) Check if the conductor pattern on the LGC board is short circuited or | open circuited. | 4) Replace the laser optical unit. | 5) Replace the LGC board. | " YES 1) Check if the conductor pattern on the LGC board is short circuited or open circuited. 2) Replace the LGC board. [CA20] H-Sync detection error Are the harness open circuited and the connectors disconnected between the LGC board (CN309) and LRL board (CN204), and between the LRL board (CN204) and laser optical unit? YES# Replace the harness. Connect the disconnected connectors. " NO 1) Replace the LGC board. 2) Replace the laser optical unit. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 71 5 5.1.14 Finisher related service call [CB10] Entrance motor abnormality MJ-1101 Is there any mechanical problem when the entrance roller is rotated? " #YES Fix the mechanism. NO Is the harness between the entrance motor (M1) and the finisher control PC board (CN7) disconnected or open circuited? l #YES • Reconnect the connector securely. • Replace the harness. " NO 1) Replace the entrance motor (M1). 2) Replace the finisher control PC board. [CB11] Buffer tray guide motor abnormality * You receive a [CB11] error when the [ED16] error occurs three times in succession. MJ-1101 Is there any mechanical problem when the buffer tray guide is opened/closed while the buffer roller is lifted up? " #YES Fix the mechanism. NO Is the harness between the buffer tray guide motor (M3) and the finisher control PC board (CN18) disconnected or open circuited? l #YES • Reconnect the connector securely. • Replace the harness. " NO 1) Replace the buffer tray guide motor (M3). 2) Replace the finisher control PC board. [CB12] Buffer roller drive motor abnormality MJ-1101 Is there any mechanical problem when the buffer roller is rotated? " #YES Fix the drive mechanism. NO Is the harness between the buffer roller drive motor (M6) and the finisher control PC board (CN18) disconnected or open circuited? l #YES • Reconnect the connector securely. • Replace the harness. " NO 1) Replace the buffer roller drive motor (M6). 2) Replace the finisher control PC board. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 72 06/01 [CB20] Delivery motor abnormality MJ-1022 Rotate the delivery roller by hand. Does it rotate smoothly? " NO # Fix the mechanism. YES Is the wiring between the finisher controller PC board and delivery motor (M1) correct? " NO # Correct the wiring. YES Is the delivery motor clock sensor (S1) working properly? " NO # Replace the sensor. YES 1) Replace the delivery motor (M1). 2) Replace the finisher controller PC board. [CB30] Tray 1/2 shift motor abnormality MJ-1023/1024 Are the tray 1 shift area sensors 1-3 and tray 2 shift area sensors 1-3 normal? " NO # Replace the tray 1/2 shift area sensor boards. YES Are the wirings between the finisher controller PC board and the tray 1/2 shift motors (M37/ M38) correct? " NO # Correct the wirings. YES Is there any problem with the tray lift mechanism? " NO # Fix the lift mechanism. YES 1) Replace the tray 1/2 shift motors. 2) Replace the finisher controller PC board. [CB30] Movable tray shift motor abnormality MJ-1101 Is there any mechanical problem when the movable tray is moved? " #YES Fix the mechanism. NO Is the harness between the movable tray shift motor (M7) and the finisher control PC board (CN8) disconnected or open circuited? l #YES • Reconnect the connector securely. • Replace the harness. " NO Is there a disconnection of the connector, incorrect installation or breakage of the movable tray position A, B, and C sensors (S13, S14, and S15)? l #YES • Replace the harness. • Reinstall the sensor correctly. " • Replace the sensor. NO November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 73 06/01 5 1) Replace the movable tray shift motor (M7). 2) Replace the finisher control PC board. [CB31] Movable tray paper-full detection error MJ-1101 Is there any mechanical problem when the actuator of the movable tray paper-full detection sensor (S17) is moved? " #YES Fix the mechanism. NO Is there a disconnection of the connector, incorrect installation or breakage of the movable tray paper-full detection sensor (S17)? l #YES • Connect the connector securely. l • Reinstall the sensor correctly. " • Replace the sensor. NO Is the harness between the movable tray paper-full detection sensor (S17) and the finisher control PC board (CN13) disconnected or open circuited? l #YES • Reconnect the connector securely. • Replace the harness. " NO Replace the finisher control PC board. [CB40] Rear aligning plate motor abnormality MJ-1023/1024 Is the rear aligning plate home position sensor (PI37) normal? " NO # Replace the sensor. YES Is the wiring between the finisher controller PC board and the rear aligning plate motor (M34) correct? " NO # Correct the wiring. YES Is there any mechanical problem with the path of aligning plate? " NO # Fix the mechanism. YES 1) Replace the rear aligning plate motor. 2) Replace the finisher controller PC board. [CB40] Front alignment motor abnormality * You receive a [CB40] error when the [ED13] error occurs three times in succession. MJ-1101 Is there any mechanical problem when the front alignment plate is moved? " #YES Fix the mechanism. NO Is the harness between the front alignment motor (M9) and the finisher control PC board (CN10) disconnected or open circuited? l #YES • Reconnect the connector securely. • Replace the harness. " NO e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 74 06/01 Replace the front alignment motor (M9). [CB50] Staple motor abnormality MJ-1022/1023/1024 Is the wiring between the stapler and finisher controller PC board correct? " NO # Correct the wiring. YES 1) Replace the stapler. 2) Replace the finisher controller PC board. [CB50] Stapler home position error * You receive a [CB50] error when the [EA50] error occurs three times in succession. MJ-1101 Is the harness between the stapler and the finisher control PC board (CN2) disconnected or open circuited? l #YES • Reconnect the connector securely. • Replace the harness. " NO Are the harnesses in the stapler disconnected or open circuited? l #YES • Reconnect the connector securely. • Replace the harness. " NO Replace the finisher control PC board. [CB51] Stapler shift home position error MJ-1101 Is there any mechanical problem when the stapler is moved? " #YES Fix the mechanism. NO Is there a disconnection of the connector, incorrect installation or breakage of the stapler unit home position sensor (S10)? l #YES • Connect the connector securely. l • Reinstall the sensor correctly. " • Replace the sensor. NO Is the harness between the stapler unit home position sensor (S10) and the finisher control PC board (CN1) disconnected or open circuited? l #YES • Reconnect the connector securely. • Replace the harness. " NO Is the harness between the stapler unit shift motor (M4) and the finisher control PC board (CN5) disconnected or open circuited? l #YES • Reconnect the connector securely. • Replace the harness. " NO Replace the finisher control PC board. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 75 06/01 5 [CB60] Stapler unit shift motor abnormality MJ-1023/1024 Is the stapler shift home position sensor (PI40) working normally? " NO # Replace the sensor. YES Is the wiring between the finisher controller PC board and the stapler shift motor (M35) correct? " NO # Correct the wiring. YES Is there any mechanical problem with the stapler stand motion path? " YES# Fix the mechanism. NO 1) Replace the stapler shift motor. 2) Replace the finisher controller PC board. MJ-1101 Is there any mechanical problem when the stapler is moved? " #YES Fix the mechanism. NO Is the harness between the stapler unit shift motor (M4) and the finisher control PC board (CN5) disconnected or open circuited? l #YES • Reconnect the connector securely. • Replace the harness. " NO 1) Replace the stapler unit shift motor (M4). 2) Replace the finisher control PC board. [CB80] Backup RAM data abnormality MJ-1023/1024 Is the problem solved by turning the power of the equipment OFF and ON? " YES# End. NO 1) Replace the finisher controller PC board. 2) Replace the punch controller PC board. [CB80] RAM abnormality MJ-1101 Is the error recovered when the power of the equipment is turned OFF and then back ON? " #YES End. NO Replace the finisher control PC board. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 76 06/01 [CB81] Flash ROM abnormality MJ-1101 Is the error recovered when the power of the equipment is turned OFF and then back ON? " #YES End. NO 1) Check if the conductor pattern on the finisher controller PC board is open circuited or short circuited. 2) Replace the finisher control PC board. [CB90] Saddle stitcher paper pushing plate motor abnormality MJ-1024 Are the paper pushing plate home position sensor (PI14), paper pushing plate top position sensor (PI15) and paper pushing plate motor clock sensor (PI1) working normally? " NO # Replace the sensor. YES Is the paper pushing plate drive mechanism normal? " NO # Fix the mechanism. YES 1) Replace the paper pushing plate motor (M8). 2) Replace the saddle stitcher controller PC board. [CBA0] Saddle stitcher stitch motor (front) abnormality [CBB0] Saddle stitcher stitch motor (rear) abnormality MJ-1024 Are the front and rear stitchers and their stands installed properly? " NO # Install them properly. YES Are the stitcher home position switches (SW7/SW5) on the front and rear stitchers and stitcher motors (M7/M6) working normally? " NO # Replace the front or rear stitcher. YES Replace the saddle stitcher controller PC board. [CBC0] Saddle stitcher alignment motor abnormality MJ-1024 Is the alignment plate home position sensor (PI5) working normally? " NO # Replace the sensor. YES Is the alignment plate drive mechanism normal? " NO # Fix the mechanism. YES 1) Replace the alignment motor (M5). 2) Replace the saddle stitcher controller PC board. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 77 06/01 5 [CBD0] Saddle stitcher guide motor abnormality MJ-1024 Is the guide home position sensor (PI13) working normally? " NO # Replace the sensor. YES Is the guide plate drive mechanism normal? " NO # Fix the mechanism. YES 1) Replacing the guide motor (M3). 2) Replace the saddle stitcher controller PC board. [CBE0] Saddle stitcher paper folding motor abnormality MJ-1024 Are the paper folding motor clock sensor (PI4) and paper folding home position sensor (PI21) working normally? " NO # Replace the sensors. YES Is the paper folding roller drive mechanism normal? " NO # Fix the mechanism. YES 1) Replacing the paper folding motor (M2). 2) Replace the saddle stitcher controller PC board. [CBF0] Saddle stitcher paper positioning plate motor abnormality MJ-1024 Is the paper positioning plate home position sensor (PI7) working normally? " NO # Replace the sensor. YES Is the paper positioning plate drive mechanism normal? " NO # Fix the mechanism. YES 1) Replacing the paper positioning plate motor (M4). 2) Replace the saddle stitcher controller PC board. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 78 05/11 [CC00] Connection abnormality in saddle stitcher sensor connector MJ-1024 Are the guide home position sensor (PI13), paper pushing plate home position sensor (PI14) and paper pushing plate top position sensor (PI15) connected to the saddle stitcher controller PC board? " NO # Connect them to the board. YES Is the wiring between the sensors and the saddle stitcher correct? " NO # Correct the wiring. Is 5V DC being supplied from the connector pins J9-7, -10 and -13 on the saddle stitcher controller PC board? " NO # Replace the saddle stitcher controller PC board. YES Are the connector pins J9-8, -11 and -14 on the saddle stitcher controller PC board correctly connected to the ground? " NO # Replace the saddle stitcher controller PC board. YES End. [CC10] Saddle stitcher microswitch abnormality MJ-1024 Are the front cover switch (MS31), inlet door switch (SW1) and delivery door switch (SW3) normal? " NO # Replace the switches. YES Measure the voltage between J704-1 (+) and J704-2 (-) on the finisher controller PC board. Is it 24V? " NO # Replace the finisher controller PC board. YES Is the wiring between J704 on the finisher controller PC board and J1 on the saddle stitcher controller PC board correct? " NO # Correct the wiring. YES Replace the saddle stitcher controller PC board. [CC20] Communication error between finisher and saddle stitcher MJ-1024 Is the problem solved by turning OFF and ON the power switch of the equipment? " YES# End. NO Is the wiring between the finisher controller PC board and the saddle stitcher controller PC board connected? " NO # Connect the wiring. YES 1) Replace the finisher controller PC board. 2) Replace the saddle stitcher controller PC board. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 79 05/11 5 [CC30] Stack processing motor abnormality MJ-1022 [Procedure 1] Is the tension of the drive belt normal? " NO # Loosen the adjustment screw to adjust its tension. YES Does the bushing attached to the returning roller shaft smoothly move up and down? NO # Apply grease on the cut-out part of the front side frame with where the bushing | " contacts. YES Is the spring of the returning roller detached? " YES# Attach the spring. NO Is the wiring between the finisher controller PC board and stack processing motor (M2) correct? " NO # Correct the wiring. YES Is the stack delivery lever home position sensor (S8) working properly? " NO # Replace the sensor. YES 1) Replacing the stack processing motor. 2) Replace the finisher controller PC board. [Procedure 2] Does the bushing attached to the returning roller shaft smoothly move up and down? NO # Apply grease on the cut-out part of the front side frame where the bushing con| " tacts. YES Is the spring of the returning roller detached? " YES# Attach the spring. NO Is the tension of the stack processing motor drive belt normal? " NO # Loosen the adjustment screw to adjust its tension. YES Is the returning roller home position sensor (S3) working properly? " NO # Replace the sensor. YES 1) Replace the stack delivery motor. 2) Replace the finisher controller PC board. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 80 [CC30] Stack transport motor abnormality * You receive a [CC30] error when the [EA70] error occurs three times in succession. MJ-1101 Is there any mechanical problem when the stack transport belt is moved? " #YES Fix the mechanism. NO Is the harness between the stack transport motor (M5) and the finisher control PC board (CN10) disconnected or open circuited? l #YES • Reconnect the connector securely. • Replace the harness. " NO 1) Replace the stack transport motor (M5). 2) Replace the finisher control PC board. [CC31] Transport motor abnormality * You receive a [CC31] error when the [ED12] error occurs three times in succession. MJ-1101 Is there any mechanical problem when the stack transport roller -1 and -2 are rotated? " #YES Fix the mechanism. NO Is the harness between the transport motor (M2) and the finisher control PC board (CN5) disconnected or open circuited? l #YES • Reconnect the connector securely. • Replace the harness. " NO 1) Replace the transport motor (M2). 2) Replace the finisher control PC board. [CC40] Swing motor abnormality MJ-1023/1024 Is the swing unit home position sensor (PI35) normal? " NO # Replace the sensor. YES Is the wiring between the finisher controller PC board and the swing motor (M36) correct? " NO # Correct the wiring. YES Is the swing mechanism normal? " NO # Fix the mechanism. YES 1) Replace the swing motor. 2) Replace the finisher controller PC board. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 81 06/01 5 [CC41] Paper holder cam home position abnormality MJ-1101 Is there any mechanical problem when the paper holder cam is rotated? " #YES Fix the mechanism. NO Is the harness between the paper holder home position sensor (S6) and the finisher control PC board (CN17) disconnected or open circuited? l #YES • Reconnect the connector securely. • Replace the harness. " NO 1) Replace the paper holder home position sensor (S6). 2) Replace the finisher control PC board. [CC50] Horizontal registration motor abnormality MJ-1023/1024 (when MJ-6004 is installed) Is the horizontal registration home position sensor (PI61) working normally? " NO # Replace the sensor. YES Is the wiring between the horizontal registration home position sensor and finisher controller PC board correct? " NO # Correct the wiring. YES Is the horizontal registration mechanism normal? " NO # Fix the mechanism. YES 1) Replace the horizontal registration motor (M62). 2) Replace the punch controller PC board. 3) Replace the finisher controller PC board. [CC51] Sideways adjustment motor (M2) abnormality * The [CC51] error will be displays when the [ED11] error occurs three times in succession or during the initial operation. MJ-1101 (When MJ-6101 is installed) Is there any paper remaining on the transport path? " #YES Remove the paper. NO Rotate the sideways adjustment motor (M2). Does it rotate smoothly? Fix the mechanism. " #NO YES Are the sideways deviation home position sensor (S3) and its wiring correct? Replace the sensor. Correct the wiring. " #NO YES Is the wiring between the hole punch control PC board (HP) and sideways adjustment motor (M2) correct? Correct the wiring. " #NO YES 1) Replace the punch sideways adjustment motor (M2). 2) Replace the hole punch control PC board (HP). e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 82 06/01 [CC52] Skew adjustment motor (M1) abnormality * The [CC52] error will be displays when the [ED10] error occurs three times in succession or during the initial operation. MJ-1101 (When MJ-6101 is installed) Is there any paper remaining on the transport path? " #YES Remove the paper. NO Rotate the skew adjustment motor (M1). Does it rotate smoothly? Fix the mechanism. " #NO YES Are the skew home position sensor (S2) and its wiring correct? Replace the sensor. Correct the wiring. " #NO YES Is the wiring between the hole punch control PC board (HP) and skew adjustment motor (M1) correct? Correct the wiring. " #NO YES 1) Replace the skew adjustment motor (M1). 2) Replace the hole punch control PC board (HP). [CC60] Punch motor abnormality MJ-1023/1024 (when MJ-6004 is installed) Are the punch home position sensor (PI63) and punch motor clock sensor (PI62) working normally? " NO # Replace the sensors. YES Is the wiring between the sensors and finisher controller PC board correct? " NO # Correct the wiring. YES Is the punching mechanism normal? " NO # Fix the mechanism. YES 1) Replace the punch motor (M61). 2) Replace the punch controller PC board. 3) Replace the finisher controller PC board. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 83 06/01 5 [CC61] Punch motor (M3) home position detection error * The [CC61] error will be displays when the [E9F0] error occurs three times in succession or during the initial operation. MJ-1101 (When MJ-6101 is installed) Is there any paper remaining on the transport path? " #YES Remove the paper. NO Rotate the punch motor (M3). Does it rotate smoothly? Fix the mechanism. " #NO YES Are the punch home position sensor (S4) and its wiring correct? Replace the sensor. Correct the wiring. " #NO YES Is the wiring between the hole punch control PC board (HP) and punch motor (M3) correct? Correct the wiring. " #NO YES 1) Replace the punch motor (M3). 2) Replace the hole punch control PC board (HP). [CC71] Punch ROM checksum error MJ-1101 (When MJ-6101 is installed) Is the conductor pattern on the hole punch control PC board (HP) open circuited or short circuited? " #YES Replace the hole punch control PC board (HP). NO Replace the finisher control PC board. [CC72] Punch RAM read/write error MJ-1101 (When MJ-6101 is installed) Is the conductor pattern on the hole punch control PC board (HP) open circuited or short circuited? " #YES Replace the hole punch control PC board (HP). NO Replace the finisher control PC board. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 84 06/01 [CC80] Front jogging motor abnormality/Front aligning plate motor abnormality MJ-1022 (Front jogging motor abnormality) Is the front jogging plate home position sensor (S6) working properly? " NO # Replace the sensor. YES Is the wiring between the finisher controller PC board and front jogging motor (M3) correct? " NO # Correct the wiring. YES Has the rack run over the stopper of the roll? " YES # Fix it. NO 1) Replace the front jogging motor. 2) Replace the finisher controller PC board. MJ-1023/1024 (Front aligning plate motor abnormality) Is the front aligning plate home position sensor (PI36) normal? " NO # Replace the sensor. YES Is the wiring between the finisher controller PC board and the front aligning plate motor (M33) correct? " NO # Correct the wiring. YES Is there any mechanical problem with the path of aligning plate? " NO # Fix the mechanism. YES 1) Replace the front aligning plate motor. 2) Replace the finisher controller PC board. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 85 06/01 5 [CC80] Rear alignment motor abnormality * You receive a [CC80] error when the [ED14] error occurs three times in succession. MJ-1101 Is there any mechanical problem when the rear alignment plate is moved? " #YES Fix the mechanism. NO Is the harness between the rear alignment motor (M10) and the finisher control PC board (CN10) disconnected or open circuited? l #YES • Reconnect the connector securely. • Replace the harness. " NO 1) Replace the rear alignment motor (M10). 2) Replace the finisher control PC board. [CC90] Upper stack tray lift motor abnormality MJ-1022 Is the wiring between the finisher controller PC board and upper stack tray lift motor (M5) correct? " NO # Correct the wiring. YES Are the front and rear sides of the upper stack tray leveled? " NO # Level them. YES Is the upper stack tray lift motor clock sensor (S19) working properly? " NO # Replace the sensor. YES Is the stack tray paper height sensor (S10) working properly? " NO # Replace the sensor. YES Are the upper stack tray upper limit sensor (S25), upper stack tray full sensor (S22) and stack processing safety switch (S26) working properly? " NO # Replace the sensor or sensor controller PC board. YES Does the voltage between the pins J14-1 and -2 on the finisher controller PC board become 24V when the upper stack tray lift motor starts rotating? " NO # Replace the finisher controller PC board. YES Check the wiring between the upper stack tray lift motor and finisher controller PC board. If there is no problem, replace the upper stack tray lift motor. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 86 06/01 [CCA0] Lower stack tray lift motor abnormality MJ-1022 Is the wiring between the finisher controller PC board and lower stack tray lift motor (M7) correct? " NO # Correct the wiring. YES Are the front and rear sides of the lower stack tray leveled? " NO # Level them. YES Is the lower stack tray lift motor clock sensor (S9) working properly? " NO # Replace the sensor. YES Is the stack tray paper height sensor (S10) working properly? " NO # Replace the sensor. YES Are the lower stack tray upper limit sensor (S13) and lower stack tray full sensor (S23) working properly? " NO # Replace the sensor or sensor controller PC board. YES Does the voltage between the pins J3-1 and -2 on the finisher controller PC board become 24V when the lower stack tray lift motor starts rotating? " NO # Replace the finisher controller PC board. YES Check the wiring between the upper stack tray lift motor and finisher controller PC board. If there is no problem, replace the motor. [CCB0] Rear jogging motor abnormality MJ-1022 Is the rear jogging plate home position sensor (S7) working properly? " NO # Replace the sensor. YES Is the wiring between the finisher controller PC board and rear jogging motor (M4) correct? " NO # Correct the wiring. YES Has the rack run over the stopper of the roll? " YES# Fix it. NO 1) Replace the rear jogging motor. 2) Replace the finisher controller PC board. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 87 05/11 5 [CCD0] Stack ejection motor abnormality MJ-1023/1024 Is the shutter home position sensor (PI45) normal? " NO # Replace the sensor. YES Are the wirings between the finisher controller PC board and the stack ejection motor (M32) shutter clutch (CL31) correct? " NO # Correct the wirings. YES Is there any problem with the shutter mechanism? " YES# Fix the shutter mechanism. NO 1) Replace the stack ejection motor and shutter clutch. 2) Replace the finisher controller PC board. [CCE0] Rear end assist motor abnormality MJ-1023/1024 Is the rear end assist guide home position sensor (PI39) normal? " NO # Replace the sensor. YES Is the wiring between the finisher controller PC board and the rear end assist motor (M39) correct? " NO # Correct the wiring. YES Is there any problem with the rear end assist mechanism? " YES# Fix the rear end assist mechanism. NO 1) Replace the rear end assist motor. 2) Replace the finisher controller PC board. [CCF0] Gear change motor abnormality MJ-1023/1024 Is the gear change home position sensor (PI49) normal? " NO # Replace the sensor. YES Is the wiring between the finisher controller PC board and the gear change motor (M40) correct? " NO # Correct the wiring. YES Is there any problem with the gear change mechanism? " YES# Fix the gear change mechanism. NO 1) Replace the gear change motor. 2) Replace the finisher controller PC board. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 88 [CDE0] Paddle motor abnormality * You receive a [CDE0] error when the [ED15] error occurs three times in succession or during the initial operation. MJ-1101 Is there any mechanical problem with the paddle is rotated? " #YES Fix the mechanism. NO Is the harness between the paddle motor (M8) and the finisher control PC board (CN6) disconnected or open circuited? l #YES • Reconnect the connector securely. • Replace the harness. " NO 1) Replace the paddle motor (M8). 2) Replace the finisher control PC board. [CE00] Communication error between finisher and puncher unit MJ-1023/1024 (When MJ-6004 is installed) Is the problem solved by turning OFF and ON the power of the equipment? " YES# End. NO Is the wiring between the finisher controller PC board and punch controller PC board correct? " NO # Correct the wiring. YES 1) Replace the finisher controller PC board. 2) Replace the punch controller PC board. [CE00] Punch communication error MJ-1101 (When MJ-6101 is installed) Is the harness between the hole punch control PC board (HP) and the finisher control PC board disconnected or open circuited? " #YES Replace the harness. Correct the wiring. NO Is the conductor pattern on the hole punch control PC board (HP) open circuited or short circuited? " #YES Replace the hole punch control PC board (HP). NO Replace the finisher control PC board. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 89 06/01 5 5.1.15 Service call for others [C940] Engine-CPU is abnormal Is the “Call for Service” displayed even after the power is turned OFF and back ON? " NO # Leave it and see what happens. YES 1) Check if the circuit pattern between the Engine-CPU and FROM is short circuited or open circuited. 2) Replace the LGC board if this error occurs frequently. [C970] High-voltage transformer abnormality (1) (2) (3) (4) (5) (6) (7) Is the main charger installed securely? Check if the spring of high-voltage supply contact point is deformed. Check if the charger wire is broken or the main charger grid is deformed. Check if any foreign matters are on the charger wire or main charger grid. Is the transfer/separation charger installed securely? Check if the transfer/separation charger wire is broken or unhooked. Check if any foreign matter is on the transfer/separation charger wire. [CDF0] Initialize error of the offset tray (1) (2) (3) (4) (5) (6) (7) Check if each connector between the OCT motor and OCT board (CN261) is disconnected. Check if each connector between the OCT board (CN261) and LGC board (CN302) is disconnected. Check if each connector pin is removed or the harness is broken. Check if any conductor pattern on the OCT board and LGC board is short circuited or open circuited. Replace the OCT motor. Replace the OCT board. Replace the LGC board. [F090] SRAM abnormality on the SYS board (1) (2) (3) Turn the power OFF and start up the Setting Mode (08). When the message "SRAM ERROR DOES IT INITIALIZE?" is displayed on the LCD, press [INITIALIZE]. (SRAM is cleared.) Turn the power OFF and then back ON. If the error is not recovered, replace the SYS board. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 90 05/11 [F091] NVRAM abnormality on the SYS board (1) (2) Turn the power OFF and start up the Setting Mode (08). When the message "NVRAM ERROR DOES IT INITIALIZE?" is displayed on the LCD, press the [INTERRUPT] or [INITIALIZE] button. (NVRAM is initialized.) (3) Perform the panel calibration (08-692). Note: When the NVRAM is initialized, the scanner and image processing related adjustments are also initialized. Readjust them after the NVRAM initialization. (4) Turn the power OFF and then back ON. If the error is not recovered, replace the NVRAM on the SYS board. [F092] SRAM/NVRAM abnormality on the SYS board (1) (2) Turn the power OFF and start up the Setting Mode (08). When the message "NVRAM/SRAM ERROR DOES IT INITIALIZE?" is displayed on the LCD, press the [INTERRUPT] or [INITIALIZE] button. (SRAM is cleared and NVRAM is initialized.) (3) Perform the panel calibration (08-692). Note: When the NVRAM is initialized, the scanner and image processing related adjustments are also initialized. Readjust them after the NVRAM initialization. (4) Turn the power OFF and then back ON. If the error is not recovered, replace the NVRAM on the SYS board. [F100] HDD format error (1) (2) (3) (4) (5) (6) (7) (8) (9) Check if the HDD is mounted. Check if the specified HDD is mounted. Check if the connector pins of the HDD are bent. Check if the power supply connector is disconnected. Check if the connector J111 on the SYS board is disconnected. Replace the harness. Initialize the HDD. (Key in “2” at 08-690.) Replace the HDD. Replace the SYS board. [F101] HDD unmounted [F102] HDD start error [F103] HDD transfer time-out [F104] HDD CRC error [F105] HDD other error (1) (2) (3) (4) Check if the connectors of the HDD are disconnected. Check if the connector pins are disconnected or the wires of harnesses are broken. Perform the bad sector check (08-694). If the check result is OK, recover the data in the HDD. If the check result is failed, replace the HDD. Replace the SYS board. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 91 5 [F106] Point and Print partition damage (1) (2) (3) (4) Turn the power OFF and start up the Setting Mode (08). Key in “662” and press the [START] button. (Partition clearing is performed.) Restart the equipment. Access TopAccess. Click the [Administration] tab, and then click the Maintenance Menu to open. Then install the “Point and Print” driver. [F107] / SHR partition damage Initialize the Electronic Filing using the Setting Mode (08-666). [F108] /SHA partition damage Initialize the shared folder using the Setting Mode (08-667). [F120] Database abnormality (1) (2) Rebuild the databases. (Perform 08-684.) If the error is not recovered, initialize the HDD. (Key in “2” at 08-690.) [F130] Invalid MAC address (e-STUDIO352/452) Compare the serial number of the equipment with a number displayed in 08-995. If they are different, enter the correct serial number at 08-995. [F200] Data overwrite kit (GP-1050/1060) is taken off Clear the service call “F200”. (Key in “0” at 08-633.) * When the Data overwrite kit (GP-1050/1060) is taken off from the equipment, the service call “F200” occurs. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 92 5.1.16 Error in Internet FAX / Scanning Function Notes: 1. When initializing the Electronic Filing (Setting Mode (08-666)), all data in the Electronic Filing are erased. Back up the data in the Electronic Filing by using the Electronic Filing Function of TopAccess before the initialization. 2. When initializing the shared folder (Setting Mode (08-667)), all data in the shared folder are erased. Back up the data in the shared folder by using Explorer before the initialization. 3. When formatting the HDD (Setting Mode (08-690)), all data in the shared folder, Electronic Filing, Address Book, template, etc. are erased. Back up these data before the initialization. Note that some of data cannot be backed up (Page 5-1). [ 1 ] Internet FAX related error (when GM-1010/3010 or GM-2010 is installed (e-STUDIO350/450)) (when GM-1060/4060 or GM-2060 is installed (e-STUDIO352/452)) [1C10] System access abnormality [1C32] File deletion failure Turn the power OFF and then back ON. Perform the job in error again. If the error still occurs, first, check if there are no jobs existing and then perform the HDD formatting (08690). 5 [1C11] Insufficient memory When there are running jobs, perform the job in error again after the completion of the running jobs. If the error still occurs, turn the power OFF and then back ON, and perform the job again. [1C12] Message reception error [1C13] Message transmission error Turn the power OFF and then back ON. Perform the job in error again. [1C14] Invalid parameter When a template is used, form the template again. If the error still occurs, turn the power OFF and then back ON, and perform the job again. [1C15] Exceeding file capacity Reset and extend the "Maximum send to E-mail/iFAX size" or reduce the number of pages and perform the job again. [1C20] System management module access abnormality [1C21] Job control module access abnormality [1C22] Job control module access abnormality Turn the power OFF and then back ON. Perform the job in error again. Check if there are no other running jobs and perform the HDD formatting (08-690). If the recovery is still not completed, replace the SYS board. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 93 [1C30] Directory creation failure [1C31] File creation failure [1C33] File access failure Check if the access privilege to the storage directory is writable. Check if the server or local disk has a sufficient space in disk capacity. [1C40] Image conversion abnormality Turn the power OFF and then back ON. Perform the job in error again. Replace the main memory and perform the job again. [1C60] HDD full failure during processing Reduce the number of pages of the job in error and perform the job again. Check if the server or local disk has a sufficient space in disk capacity. [1C61] Address Book reading failure Turn the power OFF and then back ON. Perform the job in error again. Reset the data in the Address Book and perform the job again. [1C62] Memory acquiring failure Check if there is any job being performed and perform the job in error again. Turn the power OFF and then back ON. Perform the job in error again. Replace the main memory and perform the job again. [1C63] Terminal IP address unset Reset the Terminal IP address. Turn the power OFF and then back ON. Perform the job in error again. [1C64] Terminal mail address unset Reset the Terminal mail address. Turn the power OFF and then back ON. Perform the job in error again. [1C65] SMTP address unset Reset the SMTP address and perform the job. Turn the power OFF and then back ON. Perform the job in error again. [1C66] Server time-out error Check if the SMTP server is operating properly. [1C67] NIC time-out error [1C68] NIC access error [1C6D] System error Turn the power OFF and then back ON. Perform the job in error again. If the error still occurs, replace the NIC board. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 94 [1C69] SMTP server connection error Reset the login name or password of SMTP server and perform the job again. Check if the SMTP server is operating properly. [1C6A] HOST NAME error Check if there is an illegal character in the device name. Delete the illegal character and reset the appropriate device name. [1C6B] Terminal mail address error Check if there is an illegal character in the Terminal mail address. Delete the illegal character and reset the appropriate Terminal mail address, then perform the job again. [1C6C] Destination mail address error Check if there is an illegal character in the Destination mail address. Delete the illegal character and reset the appropriate Destination mail address, then perform the job again. [1C70] SMTP client OFF Set the SMTP valid and perform the job again. 5 [1C71] SMTP authentication ERROR Check that SMTP authentication method, login name and password are correct, then perform authentication again. [1C72] POP Before SMTP ERROR Check that both the POP Before SMTP setting and POP3 setting are correct, then perform authentication again. [1C80] Internet FAX transmission failure when processing E-mail job received Reset the "Received InternetFax Forward". [1C81] Onramp Gateway transmission failure Reset the mail box. [1C82] Internet FAX transmission failure when processing FAX job received Reset the "Received Fax Forward". [1CC1] Power failure Check if the power cable is connected properly and it is inserted securely. Check if the power voltage is unstable. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 95 [ 2 ] RFC related error (when GM-1010/3010 or GM-2010 is installed (e-STUDIO350/450)) (when GM-1060/4060 or GM-2060 is installed (e-STUDIO352/452)) [2500] HOST NAME error (RFC: 500) / Destination mail address error (RFC: 500) / Terminal mail address error (RFC: 500) [2501] HOST NAME error (RFC: 501) / Destination mail address error (RFC: 501) / Terminal mail address error (RFC: 501) Check if the Terminal mail address and Destination mail address are correct. Check if the mail server is operating properly. Turn the power OFF and then back ON. Perform the job in error again. [2503] Destination mail address error (RFC: 503) [2504] HOST NAME error (RFC: 504) [2551] Destination mail address error (RFC: 551) Check if the mail server is operating properly. Turn the power OFF and then back ON. Perform the job in error again. If the error still occurs, replace the NIC board. [2550] Destination mail address error (RFC: 550) Check the state of the mail box in the mail server. [2552] Terminal/Destination mail address error (RFC: 552) Turn the power OFF and then back ON. Perform the job in error again. If the error still occurs, replace the NIC board. [2553] Destination mail address error (RFC: 553) Check if there is an illegal character in the mail box in the mail server. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 96 [ 3 ] Electronic Filing related error [2B10] No applicable job error in Job control module [2B11] JOB status abnormality [2B20] File library function error [2B30] Insufficient disk space in /SHR partition [2BC0] Fatal failure occurred [2BC1] System management module resource acquiring failure Erase some data in the Electronic Filing and perform the job in error again (in case of [2B30]). Turn the power OFF and then back ON. Perform the job in error again. Check if there are no other running jobs and perform the HDD formatting (08-690). If the recovery is still not completed, replace the SYS board. [2B50] Image library error [2B90] Insufficient memory capacity Turn the power OFF and then back ON. Perform the job in error again. If the error still occurs, replace the main memory. Perform the job in error again. Check if there are no other running jobs and initialize the Electronic Filing using the Setting Mode (08666). [2B31] Status of specified Electronic Filing or folder is undefined or being created/deleted Check if the specified Electronic Filing or folder exists. (If no, this error would not occur.) Delete the specified Electronic Filing or folder. Perform the job in error again. If the specified Electronic Filing or folder can not be deleted, initialize the Electronic Filing using the Setting Mode (08-666). [2B32] Electronic Filing printing failure: Specified document can not be printed because of client's access (being edited, etc.) Check if the specified document exists. (If no, this error would not occur.) Delete the specified document. Perform the job in error again. If the specified document can not be deleted, initialize the Electronic Filing using the Setting Mode (08666). [2B51] List library error Check if the Function List can be printed out. If it can be printed out, perform the job in error again. If it can not be printed out, replace the main memory. If the recovery is still not completed, perform the HDD formatting (08-690). November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 97 5 [2BA0] Invalid Box password Check if the password is correct. Reset the password. When this error occurs when printing the data in the Electronic Filing, perform the printing with the administrator's password. If the recovery is still not completed or in case of invalid password for the operation other than printing (opening the file, etc.), initialize the Electronic Filing using the Setting Mode (08-666). [2BB1] Power failure [2BD0] Power failure occurred during restoring of Electronic Filing Check if the power cable is connected properly and it is inserted securely. Check if the power voltage is unstable. [2BE0] Machine parameter reading error Turn the power OFF and then back ON. Perform the job in error again. [2BF0] Exceeding maximum number of pages Reduce the number of inserting pages and perform the job again. [2BF1] Exceeding maximum number of documents Backup the documents in the box or folder to PC or delete them. [2BF2] Exceeding maximum number of folders Backup the folders in the box or folder to PC or delete them. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 98 [ 4 ] E-mail related error [2C10] System access abnormality [2C32] File deletion failure Turn the power OFF and then back ON. Perform the job in error again. If the error still occurs, first, check if there are no jobs existing and then perform the HDD formatting (08690). [2C11] Insufficient memory When there are running jobs, perform the job in error again after the completion of the running jobs. If the error still occurs, turn the power OFF and then back ON, and perform the job again. [2C12] Message reception error [2C13] Message transmission error Turn the power OFF and then back ON. Perform the job in error again. [2C14] Invalid parameter When a template is used, form the template again. If the error still occurs, turn the power OFF and then back ON, and perform the job again. [2C15] Exceeding file capacity Reset and extend the "Message size limitation" or reduce the number of pages and perform the job again. [2C20] System management module access abnormality [2C21] Job control module access abnormality [2C22] Job control module access abnormality Turn the power OFF and then back ON. Perform the job in error again. Check if there are no other running jobs and perform the HDD formatting (08-690). If the recovery is still not completed, replace the SYS board. [2C30] Directory creation failure [2C31] File creation failure [2C33] File access failure Check if the access privilege to the storage directory is writable. Check if the server or local disk has a sufficient space in disk capacity. [2C40] Image conversion abnormality [2C62] Memory acquiring failure Turn the power OFF and then back ON. Perform the job in error again. Replace the main memory and perform the job again. [2C60] HDD full failure during processing Reduce the number of pages of the job in error and perform the job again. Check if the server or local disk has a sufficient space in disk capacity. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 99 5 [2C61] Address Book reading failure Turn the power OFF and then back ON. Perform the job in error again. Reset the data in the Address Book and perform the job again. [2C63] Terminal IP address unset Reset the Terminal IP address. Turn the power OFF and then back ON. Perform the job in error again. [2C64] Terminal mail address unset Reset the Terminal mail address. Turn the power OFF and then back ON. Perform the job in error again. [2C65] SMTP address unset Reset the SMTP address and perform the job. Turn the power OFF and then back ON. Perform the job in error again. [2C66] Server time-out error Check if the SMTP server is operating properly. [2C67] NIC time-out error [2C68] NIC access error [2C6D] System error Turn the power OFF and then back ON. Perform the job in error again. If the error still occurs, replace the NIC board. [2C69] SMTP server connection error Reset the login name and password of SMTP server and perform the job again. Check if the SMTP server is operating properly. [2C6A] HOST NAME error (No RFC error) Check if there is an illegal character in the device name. Delete the illegal character and reset the appropriate device name. [2C6B] Terminal mail address error Check if there is an illegal character in the Terminal mail address. Delete the illegal character and reset the appropriate Terminal mail address, then perform the job again. [2C6C] Destination mail address error (No RFC error) Check if there is an illegal character in the Destination mail address. Delete the illegal character and reset the appropriate Destination mail address, then perform the job again. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 100 [2C70] SMTP client OFF Set the SMTP valid and perform the job again. [2C71] SMTP authentication ERROR Check that SMTP authentication method, login name and password are correct, then perform authentication again. [2C72] POP Before SMTP ERROR Check that both the POP Before SMTP setting and POP3 setting are correct, then perform authentication again. [2C80] E-mail transmission failure when processing E-mail job received Reset the "Received InternetFax Forward". [2C81] Process failure of FAX job received Reset the setting of the mail box or "Received InternetFax Forward". [2CC1] Power failure Check if the power cable is connected properly and it is inserted securely. Check if the power voltage is unstable. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 101 5 [ 5 ] File sharing related error (when GM-1010/3010 or GM-2010 is installed (e-STUDIO350/450)) (when GM-1060/4060 or GM-2060 is installed (e-STUDIO352/452)) [2D10] System access abnormality [2D32] File deletion failure [2DA6] File deletion failure [2DA7] Resource acquiring failure Delete some files in the shared folder by using Explorer because of automatic/manual file deletion failure (in case of [2DA6]) Turn the power OFF and then back ON. Perform the job in error again. If the error still occurs, first, check if there are no jobs existing and then perform the HDD formatting (08690). [2D11] Insufficient memory When there are running jobs, perform the job in error again after the completion of the running jobs. If the error still occurs, turn the power OFF and then back ON, and perform the job again. [2D12] Message reception error [2D13] Message transmission error Turn the power OFF and then back ON. Perform the job in error again. [2D14] [2D61] Invalid parameter When a template is used, form the template again. If the error still occurs, turn the power OFF and then back ON, and perform the job again. [2D15] Exceeding document number Delete some documents in the folder, and then perform the job in error again. [2D20] System management module access abnormality [2D21] Job control module access abnormality [2D22] Job control module access abnormality [2D60] File library access abnormality Delete some files in the shared folder by using Explorer because of automatic/manual file deletion failure (in case of [2DA6]) Turn the power OFF and then back ON. Perform the job in error again. Check if there are no other running jobs and perform the HDD formatting (08-690). If the recovery is still not completed, replace the SYS board. [2D30] Directory creation failure [2D31] File creation failure [2D33] File access failure Check if the access privilege to the storage directory is writable. Check if the server or local disk has a sufficient space in disk capacity. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 102 [2D40] Image conversion abnormality Turn the power OFF and then back ON. Perform the job in error again. Replace the main memory and perform the job again. If the error still occurs, first, check if there are no jobs existing and then initialize the shared folder using the Setting Mode (08-667). [2D62] File server connection error Check the IP address or path of the server. Check if the server is operating properly. [2D63] Invalid network path Check the network path. If the path is correct, turn the power OFF and then back ON, and perform the job again. [2D64] Login failure Reset the login name and password. Perform the job. Check if the account of the server is properly set up. [2D65] Exceeding documents in folder: Creating new document is failed Delete some documents in the folder. 5 [2D66] HDD full failure during processing Reduce the number of pages of the job in error and perform the job again. Check if the server or local disk has a sufficient space in disk capacity. [2D67] FTP service not available Check if the setting of FTP service is valid. [2D68] File sharing service not available Check if the setting of SMB is valid. [2DC1] Power failure Check if the power cable is connected properly and it is inserted securely. Check if the power voltage is unstable. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 103 [ 6 ] E-mail reception related error (when GM-1010/3010 or GM-2010 is installed (e-STUDIO350/450)) (when GM-1060/4060 or GM-2060 is installed (e-STUDIO352/452)) [3A10] [3A11] [3A12] E-mail MIME error The format of the mail is not corresponding to MIME 1.0. Request the sender to retransmit the mail in the format corresponding to MIME 1.0. [3A20] [3A21] [3A22] E-mail analysis error [3B10] [3B11] [3B12] E-mail format error [3B40] [3B41] [3B42] E-mail decode error These errors occur when the mail data is damaged from the transmission to the reception of the mail. Request the sender to retransmit the mail. [3A30] Partial mail time-out error The partial mail is not received in a specified period of time. Request the sender to retransmit the partial mail, or set the time-out period of the partial mail longer. [3A40] Partial mail related error The format of the partial mail is not corresponding to this equipment. Request the sender to remake and retransmit the partial mail in RFC2046 format. [3A50] [3A51] [3A52] Insufficient HDD capacity error [3A60] [3A61] [3A62] Warning of insufficient HDD capacity These errors occur when the HDD capacity is not sufficient for a temporary concentration of the jobs, etc. Request the sender to retransmit after a certain period of time, or divide the mail into more than one. Insufficient HDD capacity error also occurs when printing is disabled for no printing paper. In this case, supply the printing paper. [3A70] Warning of partial mail interruption This error occurs when the partial mail reception setting becomes OFF during the partial mail reception. Reset the partial mail reception setting ON and then request the sender to retransmit the mail. [3A80] [3A81] [3A82] Partial mail reception setting OFF Reset the partial mail reception setting ON and then request the sender to retransmit the mail. [3B20] [3B21] [3B22] Content-Type error The format of the attached file is not supported by this equipment (TIFF-FX). Request the sender to retransmit the file in TIFF-FX. [3B30] [3B31] [3B32] Charset error These errors occur when the standard of the Charset is other than ISO-8559-1 or ISO-8559-2. Request the sender to reformat the Charset into either of the standards described above and then retransmit the mail. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 104 [3C10] [3C11] [3C12] [3C13] TIFF analysis error These errors occur when the mail data is damaged from the transmission to the reception of the mail, or when the format of the attached file is not supported by this equipment (TIFF-FX). Request the sender to retransmit the mail. [3C20] [3C21] [3C22] TIFF compression error The compression method of the TIFF file is not acceptable for this equipment. (Acceptable: MH/MR/ MMR/JBIG) Request the sender to retransmit the file in the acceptable compression method. [3C30] [3C31] [3C32] TIFF resolution error The resolution of the TIFF file is not acceptable for this equipment. (Acceptable: 200 x 100, 200 x 200, 200 x 400, 400 x 400, 300 x 300 or equivalent) Request the sender to retransmit the file in the acceptable resolution. [3C40] [3C41] [3C42] TIFF paper size error The paper size of the TIFF file is not acceptable for this equipment. (Acceptable: A4, B4, A3, B5, LT, LG, LD or ST) Request the sender to retransmit the file in the acceptable paper size. [3C50] [3C51] [3C52] Offramp destination error These errors occur when the FAX number of the offramp destination is incorrect. Request the sender to correct the FAX number of offramp destination and then retransmit the mail. [3C60] [3C61] [3C62] Offramp security error These errors occur when the FAX number of the offramp destination is not on the Address Book. Check if the FAX number of the offramp destination is correctly entered or the number has not been changed. [3C70] Power failure error Check if the mail is recovered after turning ON the power again. Request the sender to retransmit the mail if it is not recovered. [3D10] Destination address error Check if the setting of the server or DNS is correct. Correct if any of the setting is incorrect. When the content of the setting is correct, confirm the sender if the destination is correct. [3D20] Offramp destination limitation error Inform the sender that the transfer of the FAX data over 40 is not supported. [3D30] FAX board error This error occurs when the FAX board is not installed or the FAX board has an abnormality. Check if the FAX board is correctly connected. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 105 5 [3E10] POP3 server connection error Check if the IP address or domain name of the POP3 server set for this equipment is correct, or check if POP3 server to be connected is operating properly. [3E20] POP3 server connection time-out error Check if POP3 server to be connected is operating properly. Check if the LAN cable is correctly connected. [3E30] POP3 login error Check if the POP3 server login name and password set for this equipment are correct. [3E40] POP3 Login Type ERROR Check that the login type (Auto, POP3 or APOP) to the POP3 server is correct. [3F00] [3F10] [3F20] [3F30] [3F40] File I/O error These errors occur when the mail data is not transferred properly to the HDD. Request the sender to retransmit the mail. Replace the HDD if the error still occurs after retransmission. [4030] No printer kit/Invalid Install the print kit and perform the job again. Register it officially and perform the job again. [4031] HDD full failure during printing Reduce the number of pages of the job in error and perform the job again. Check if the server or local disk has a sufficient space in disk capacity. [4032] Private-print-only error Select "Print", and then perform the printing again. [4033] Printing data storing limitation error Select "Print", and then perform the printing again. [4034] e-Filing storing limitation error Select "Print", and then perform the printing again. [4035] Local file storing limitation error Select "Remote" (SMB/FTP) for the destination of the file to save. [4036] User authentication error Perform the authentication or register as a user, and then perform the printing again. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 106 [A221] Print job cancellation This message appears when deleting the job on the screen. [A222] Print job power failure When there are running jobs, perform the job in error again after the completion of the running jobs. If the error still occurs, turn the power OFF and then back ON, and perform the job again. [A290] Limit over error [A291] Limit over error [A292] Limit over error Clear the limit counter. 5 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 107 5.2 Troubleshooting for the Image 1) Abnormality of image density / Gray balance Gray balance Feeding direction Image density Defective area Step Check items Prescription Density / Gray balance 1 Check the density / gray balance. Adjust the density. Printer density 2 Check test print image (04-113). Go to step 4 if there is any problem on image. Scanner 3 Clean them. Printed image 4 Are the original glass, mirrors and lens dirty? Is the image faded? 5 Is background fogging occurring? Perform troubleshooting for background fogging. 6 Is there a blotch on the image? Perform troubleshooting for blotched image. 7 Is the image transferred normally? Perform troubleshooting for abnormal transfer. e-STUDIO350/352/450/452 TROUBLESHOOTING Perform troubleshooting for faded image. November 2003 © TOSHIBA TEC 5 - 108 Feeding direction 2) Background fogging Step Check items Density reproduction Defective area 1 Check the reproduction of the image density. Background reproduction Printer section 2 Check the background reproduction. Adjust the background. 3 Check test print image (04-113). Go to step 4 if there is any problem on image. Scanner 4 Clean them. Auto-toner 5 Are the original glass, mirrors and lens dirty? Is the auto-toner sensor normal? 6 7 Is the toner supplied normally? Is the high-voltage transformer output defective? Check the motor and circuits. Adjust the output, or replace the transformer. Developer unit 8 Adjust the doctor-sleeve gap and polarity. Developer material/ Toner/Drum 9 Is the contact between the drum and developer material normal? Using the specified developer material, toner and drum? 10 Have the developer material and drum reached their PM life? Replace the developer material and drum. 11 Is the storage environment of the toner cartridge 35°c less without dew? Is the drum cleaned properly? Use the toner cartridge stored in the environment within specification. High-voltage transformer (Main charger / Developer bias) Drum cleaning blade 12 Toner dusting 13 Is toner heaped on the seal of the developer unit? November 2003 © TOSHIBA TEC Prescription Adjust the density. Check the performance of the auto-toner sensor and readjust. Use the specified developer material, toner and drum. Check the pressure of the drum cleaning blade. Remove the toner and clean the developer unit. e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 109 5 3) Moire/lack of sharpness B Feeding direction A Moire Step Check items Density reproduction Defective area 1 Check the reproduction of the image density. Prescription Parameter adjustment value 2 Check the image processing param- Check the adjustment value for sharpness. eters. Printer section 3 Check test print image (04-113). Adjust the density. When defects occur, perform the corresponding troubleshooting procedure. Lack of sharpness Step Check items Density reproduction Defective area 1 Check the reproduction of the image density. Parameter adjustment value Printer section 2 Check the image processing param- Check the adjustment value for sharpness. eters. Check test print image (04-113). When defects occur, perform the corresponding troubleshooting procedure. 3 4 Prescription Adjust the density. Check the image processing param- Check the encircled areas A and B in the eters. image, and change the sharpness intensity in the sharpness adjustment mode. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 110 Feeding direction Approx.124mm 4)Toner offset Toner offset (Shadow image appears approx. 124 mm toward the dark image.) Defective area Step Check items Prescription Density 1 Is the density too high? Adjust the density. Fuser unit 2 Is the pressure of the fuser roller normal? Check the pressure releasing parts and pressurization mechanism. 3 Is the thermistor in contact with the fuser roller? Is there a scratch on the fuser roller surface? Has the fuser roller reached its PM life? Contact the thermistor with the fuser roller. 6 Is the setting temperature of the fuser roller normal? Check the adjustment values of fuser roller temperature? 08-410:12 (200°C) 08-411:12 (200°C) 7 Has the appropriate paper type been selected? Select a proper mode. 8 Is the setting temperature of the fuser roller in each paper type normal? Using the recommended paper? Check the setting and correct it. 08412,413,437,438 4 5 Paper 9 Developer material 10 Using the specified developer material? Scanner 11 Are the original glass (especially the position of shading correction plate), mirror and lens dirty? November 2003 © TOSHIBA TEC Replace the fuser roller. Replace the fuser roller. Use the recommended paper. Use the specified developer material and toner. Clean them. e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 111 5 Feeding direction 5) Blurred image Defective area Paper Step 1 Check items Prescription Is the paper in the drawer or LCF damp? Change paper. Avoid storing paper in damp place. Bedewed scanner 2 Is the scanner bedewed? Clean it. Drum 3 Is the drum surface wet or dirty? Wipe the drum with a piece of dry cloth. * Do not use alcohol or other organic solvents. Ozone exhaust 4 Is the ozone exhaust fan operating properly? Check the connection of connector. Replace the ozone exhaust fan. 5 Is the ozone filter stained or damaged? Replace it. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 112 Feeding direction 6) Poor fusing Defective area IH electric power Step 1 2 Check items Prescription Check if the connector contacts properly. Is the IH coil shorted or broken? Is the IH board normal? Are the pressure springs working properly? Correct it. Replace the IH coil or IH board. Pressure between fuser roller and pressure roller 3 Fuser roller temperature 4 Is the temperature of the fuser roller normal? Check the setting and correct it. 08-410:12 (200°C) 08-411:12 (200°C) Developer material/ Toner 5 Using the specified developer material and toner? Use the specified developer material and toner. Paper 6 Is the paper in the drawer or LCF damp? Avoid storing paper in damp place. 7 Is the paper type corresponding to its mode? 8 Is the setting temperature of the fuser roller in each paper type normal? Using the recommended paper? Use the proper type of paper or select the proper made. Check the setting and correct it. 08-412,413,437,438 9 November 2003 © TOSHIBA TEC Check and adjust the pressure springs. Use the recommended paper. e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 113 04/09 5 Feeding direction 7) Blank copy Defective area Step Check items Prescription Transfer charger wire 1 Is the transfer charger wire cut off? Replace the transfer charger wire. High-voltage transformer (Transfer charger / Developer bias) 2 Is the high-voltage transformer output defective? 3 Developer unit 4 Are the connectors of the high-voltage harness securely connected? Is the harness open circuited? Is the developer unit installed properly? Adjust the output, or replace the transformer. Reconnect the harness securely. Replace the high-voltage harness. Check and correct the engaging condition of the developer unit gears. 5 Do the developer sleeve and mixers rotate? Check and fix the drive system of the developer unit. 6 Is the developer material smoothly transported? Remove the foreign matter from the developer material. 7 Has the magnetic brush phase been shifted? Adjust the developer polarity. 8 Is the doctor blade positioned properly? Is the drum rotating? Adjust it using the doctor-sleeve jig. Drum 9 CCD, SLG, SYS, LGC boards and harnesses 10 Are the connectors securely connected? Check if the harnesses connecting the boards are open circuited. e-STUDIO350/352/450/452 TROUBLESHOOTING Check if the drum shaft is inserted. Check the drive system of the drum. Connect the connectors securely. Replace the harness. November 2003 © TOSHIBA TEC 5 - 114 05/11 Feeding direction 8) Solid print Defective area Step Exposure lamp and inverter 1 Does the exposure lamp light? Check if the connector contacts with the lamp terminal. Replace the defective inverter. Scanner 2 Remove it. Bedewed scanner and drum 3 Is there any foreign matter on the light path? Is the scanner or drum bedewed? Main charger 4 5 High-voltage transformer (Main charger) 6 CCD, SLG, SYS, LGC boards and harnesses 8 7 Check items Is the main charger securely installed? Is the main charger wire open circuited? Is the high-voltage transformer output defective? Are the connectors of the high-voltage harness securely connected? Is the harness open circuited? Are the connectors securely connected? Check if the harnesses connecting the boards are open circuited. November 2003 © TOSHIBA TEC Prescription Clean the mirrors, lens and drum. Keep the power cord plugged in all trough the day and night. Install it securely. Replace it. Adjust the output, or replace the transformer. Reconnect the harness securely. Replace the high-voltage harness. Connect the connectors securely. Replace the harness. e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 115 05/11 5 Feeding direction 9) White banding (in the feeding direction) Defective area Step Check items Laser optical unit 1 Remove the foreign matter or stain. Main charger grid 2 Transfer charger wire 3 Is there a foreign matter or stain on the slit glass? Is there a foreign matter or dew on the charger grid? Is there any foreign matter or stain on the transfer charger wire? Developer unit 4 Is the developer material transported properly? Is there a foreign matter or dew on the drum seal? Remove the foreign matter if there is any. 6 Is the upper drum seal of the developer unit in contact with the drum? Correct the position of the drum seal or replace it. Drum 7 Is there a foreign matter on the drum surface? Replace the drum. Transport path 8 Does the toner image contact with any foreign matter before the paper enters the fusing section after the separation? Remove the foreign matter. Discharge LED 9 Is any of the discharge LEDS off? Replace the discharge LED. Scanner 10 Is there a foreign matter on the light path? Are the original glass (especially the position of shading correction plate) mirror and lens dirty? Remove the foreign matter. Is there any foreign matter, which contacts the drum on the cleaner stay? Remove the foreign matter. 5 11 Cleaner 12 e-STUDIO350/352/450/452 TROUBLESHOOTING Prescription Remove the foreign matter. Clean the transfer charger wire. Remove the foreign matter or dew. Clean them. November 2003 © TOSHIBA TEC 5 - 116 04/09 Feeding direction 10) White banding (at right angle with the feeding direction) Defective area Main charger Step 1 2 Check items Prescription Is there a foreign matter on the charger? Is the connector in proper contact with the terminal? Is there any abnormality on the drum surface? Remove the foreign matter. Clean or adjust the terminal. Drum 3 Discharge LED 4 Does the discharge LED light normally? Replace the discharge LED or clean the terminals. Developer unit 5 Is the developer sleeve rotating normally? Is there any abnormality on the sleeve surface? Check the drive system of the developer unit, or clean the sleeve surface. Drive system 6 7 Are the drum and scanner jittering? Is the high-voltage transformer output defective? Check each drive system. Adjust the output, or replace the transformer. 8 Is any foreign matter such as paper shred sticking to the transfer charger wire? Is the aligning amount proper? Remove the foreign matter from the wire. High-voltage transformer (Main charger / Developer bias / Transfer charger) Transfer charger Feed system 9 November 2003 © TOSHIBA TEC Replace the drum. Adjust the aligning amount. e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 117 05/11 5 Feeding direction 11) Skew (inclined image) Defective area Drawers LCF Step 1 Check items Prescription Is the drawer or LCF properly installed? Is there too much paper in the drawer or LCF? Install the drawer or LCF properly. 3 Is the corner of the paper folded? Change the direction of the paper and set it again. 4 Are the side guides of the drawer or Adjust the position of the side guides. LCF properly installed? Is the surface of the feed roller dirty? Clean the roller surface with alcohol, or replace the roller. 2 Reduce paper to 550 sheets or less. (2500 sheets or less/stack for LCF) Feed roller 5 Rollers 6 Are the roller and shaft secured? Check and tighten the E-rings, pins, clips and setscrews. Registration roller 7 Is the spring detached from the registration roller? Attach the spring correctly. Clean the roller if it is dirty. Pre-registration guide Carriage-1 8 Is the pre-registration guide properly installed? Is the carriage-1 slanted? Correct it. 9 e-STUDIO350/352/450/452 TROUBLESHOOTING Adjust the carriage-1. November 2003 © TOSHIBA TEC 5 - 118 05/11 Feeding direction 12) Black banding (in the feeding direction) Step Check items Scanner Defective area 1 Clean the slit, lens and mirrors. Shading correction plate 2 Is there a foreign matter on the light path? Is there dust or stains on part of the original glass where the shading correction plate is placed. Main charger grid 3 Is there a foreign matter on the grid? Remove the foreign matter. 4 Is the grid dirty or deformed? Clean or replace the grid. 5 Is there a foreign matter on the main charger? Is the charger wire dirty or deformed? Remove the foreign matter. Is there a foreign matter inside the charger case? Is the inside of the charger case dirty? Is there paper dust sticking to the cleaning blade edge? Is the cleaning blade working properly? Remove the foreign matter. Has the used toner been recovered properly? Is the fuser roller surface dirty or damaged? Clean the toner recovery auger. 13 Is the thermistor dirty? Clean the thermistor. Drum 14 Are there scratches on the drum surface? Replace the drum. Laser optical unit 15 Is there a foreign matter or stain on the slit glass? Remove the foreign matter or the stain. Main charger 6 7 8 Cleaner 9 10 11 Fuser unit 12 November 2003 © TOSHIBA TEC Prescription Clean the plate. Clean or replace the charger wire. Clean the inside of the case. Clean or replace the cleaning blade. Check the pressurization of the drum cleaning blade. Clean or replace the fuser roller. e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 119 05/11 5 Feeding direction 13) Black banding (at right angles to feeding direction) Defective area Step Check items Prescription Main charge wire 1 Is the charger wire dirty or deformed? Clean or replace the charger wire. Fuser unit 2 Are the fuser roller, separation finger and thermistor dirty? Has the cleaning roller for the pressure roller reached its PM life? Is the high-voltage transformer output defective? Clean them. 5 Is there a deep scratch on the drum surface? Replace the drum if the scratch has reached the aluminum base. 6 Is there thin scratch (drum pitting) on the drum surface? Check and adjust the contact condition of the cleaning blade and recovery blade. 7 Is there a foreign matter on the carriage rail? Remove the foreign matter. 3 High-voltage transformer (Main charger / Developer bias / Transfer charger) Drum Scanner 4 e-STUDIO350/352/450/452 TROUBLESHOOTING Replace it. Adjust the output, or replace the transformer. November 2003 © TOSHIBA TEC 5 - 120 Feeding direction 14) White spots Defective area Developer unit / Toner cartridge Developer material/ Toner/ Drum Step Check items 1 Is the toner density in the developer material appropriate? 2 Is the doctor-sleeve gap proper? Adjust it. 3 Using the specified developer material, toner and drum? Use the specified developer material, toner and drum. 4 Have the developer material and drum reached their PM life? Replace the developer material and drum. 5 Is the storage environment of the toner cartridge 35°c or less without dew? Use the toner cartridge stored in the environment with specification. 6 Is there any dent on the drum surface? Is there any film forming on the drum? Replace the drum. Is there any foreign matter on the charger? Is the charger wire dirty or deformed? Is the high-voltage transformer output defective? Remove it. Is there any foreign matter such as fiber in the paper transport area of the transfer/separation charger? Clean the charger. 7 Main charger 8 9 High-voltage transformer (Main charger / Developer bias / Transfer charger) Transfer/Separation charger 10 11 November 2003 © TOSHIBA TEC Prescription Check and correct the auto-toner sensor and toner supply operation. Check if the amount of the toner is sufficient in the toner cartridge. Clean or replace the drum. Clean or replace the charger wire. Adjust the output, or replace the transformer. e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 121 5 Feeding direction 15) Poor image transfer Defective area Paper Transfer charger Step Check items Prescription 1 Is the paper in the drawer or LCF/ PFP curled? Reinsert the paper with the reverse side up or change the paper. 2 Is the paper in the drawer or LCF damp? Avoid storing paper in damp place. 3 Select the proper mode. 4 Is the paper type corresponding to its mode? Using the recommended paper? Use the recommended paper. 5 Is the transfer charger case dirty? Clean it. 6 Is the transfer charger wire dirty? Registration roller 7 Is there any abnormality related to the registration roller or with the roller itself? Clean it. Clean the roller if it is dirty. Securely attach the springs if they are detached. Replace the clutch if it is defective. Adjust the rotation speed of the roller. High-voltage transformer (Transfer charger) 8 Is the high-voltage transformer output defective? Adjust the output, or replace the transformer. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 122 Feeding direction 16) Uneven image density Defective area Step Check items Prescription Main charger 1 Is the main charger dirty? Clean or replace the charger wire/grid. Transfer charger 2 Is the transfer charger dirty? Clean it. 3 Is the transfer charger wire dirty? Clean it. Laser optical unit 4 Remove the foreign matter or stain. Discharge LED 5 Is there any foreign matter or stain on the slit glass? Is the discharge LED dirty? Clean it. 6 Is any of the discharge LEDs off? Remove it. 7 Is the magnetic brush in proper con- Adjust the doctor-sleeve gap. tact with the drum? 8 Is the developer sleeve pressurization mechanism working? Is the developer material transported normally? Is the platen cover or RADF opened? Check the mechanism. Are the original glass (especially the position of shading correction plate), mirror and lens dirty? Clean them. Developer unit 9 Scanner section 10 11 November 2003 © TOSHIBA TEC Remove foreign matters if there is any. Close the platen cover or RADF. e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 123 5 Feeding direction 17) Faded image (low density, abnormal gray balance) Defective area Step Check items Prescription Toner empty 1 Is “ADD TONER” symbol lit? Replace the toner cartridge. Auto-toner circuit 2 Is there enough toner in the cartridge? Check the performance of the auto-toner circuit. 3 Is the toner density in the developer material too low? Toner motor 4 Is the toner motor working normally? Check the motor drive circuit. Toner cartridge 5 Replace the toner cartridge. Developer material 6 Is there any problem with the toner cartridge? Has the developer material reached its PM life? Developer unit 7 Is the magnetic brush in proper con- Check the installation of the developer tact with the drum? unit. Adjust the doctor-sleeve gap and polarity. 8 Is the developer sleeve pressurization mechanism working? Check the mechanism. Main charger 9 Is the main charger dirty? Clean it or replace the charger wire/grid. Drum 10 Clean or replace the drum. 11 Is “film-forming” occurring on the drum surface? Has the drum reached its PM life? Replace the drum. Transfer charger 12 Is the transfer charger wire cut off? Replace the transfer charger wire. High-voltage transformer 13 Is the setting for the high-voltage transformer proper? 14 Are the connectors of the high-voltage harness securely connected? Is the harness open circuited? Adjust the output from the high-voltage transformer. Reconnect the harness securely. Replace the high-voltage harness. e-STUDIO350/352/450/452 TROUBLESHOOTING Replace the developer material. November 2003 © TOSHIBA TEC 5 - 124 Feeding direction 18) Image dislocation in feeding direction Defective area Step Check items Prescription Scanner/Printer adjustment 1 Have the printed images been dislo- Adjust the position of the leading edge of cated in the same manner? paper in the Adjustment Mode. Registration roller 2 Is the registration roller dirty, or the spring detached? Clean the roller with alcohol. Securely attach the springs. 3 Is the registration roller working properly? Adjust or replace the gears if they are not engaged properly. Feed clutch 4 Is the feed clutch working properly? Check the circuit or clutch, and replace them if necessary. Pre-registration guide 5 Is the pre-registration guide installed properly? Install the guide properly. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 125 5 Feeding direction 19)Jittering image Defective area Step Check items Prescription — 1 Is the toner image on the drum normal? If normal, perform steps 2 to 4. Perform step 5 and followings in case the image is abnormal. Registration roller 2 Check the registration roller area and springs for installation condition. Fuser roller and pressure roller 3 Is the registration roller rotating normally? Are the fuser roller and pressure roller rotating normally? Drum 4 Is there a big scratch on the drum? Replace the drum. Operation of carriage 5 Is there any problem with the slide sheet? Is there any problem with the carriage foot? Replace it. Is the tension of the timing belt normal? Is there any problem with the drive system of the carriage? Is the mirror secured? Adjust the tension. 6 7 8 Scanner 9 Drum drive system 10 Is there any problem with the drive system of the drum? e-STUDIO350/352/450/452 TROUBLESHOOTING Check the fuser roller area. Replace the rollers if necessary. Replace it. Check the drive system of the carriage. Secure it. Check the drive system of the drum. Clean or replace the gears if they have stains or scratches. November 2003 © TOSHIBA TEC 5 - 126 Feeding direction 20) Poor cleaning Defective area Step Check items Developer material 1 Using the specified developer material? Use the specified developer material and toner. Cleaner 2 Is the blade in proper contact with the drum? Check the blade. 3 Has the cleaning blade been turned up? Replace the blade. Check and replace drum if necessary. Toner recovery auger 4 Is the toner recovered normally? Clean the toner recovery auger. Check the pressure of the cleaning blade. Fuser unit 5 Is the cleaning roller damaged or has it reached its PM life? Are there bubble-like scratches on the fuser roller (125mm pitch on the image)? Has the fuser roller reached its PM life? Is the pressure of the fuser roller normal? Replace the roller. Is the setting temperature of the fuser roller normal? Check the setting and correct it. 08-410:12 (200°C) 08-411:12 (200°C) 6 7 8 9 November 2003 © TOSHIBA TEC Prescription Replace the fuser roller. Check and adjust the temperature control circuit. Replace it. Check and adjust the mechanism. e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 127 5 Feeding direction 21) Uneven light distribution Defective area Step Check items Prescription Original glass 1 Is the original glass dirty? Clean it. Main charger 2 Clean or replace them. Discharge LED 3 Are the main charger wire, grid and case dirty? Is the discharge LED dirty? Clean it. 4 Is any of the discharge LEDs off? Replace the discharge LED. Scanner 5 Are the reflector, exposure lamp, mirrors, lens, and original glass (especially the position of shading correction plate) dirty? Clean them. Exposure lamp 6 Is the exposure lamp tilted? Adjust the position of the lamp. 7 Is the lamp discolored or degraded? Replace it. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 128 Feeding direction 22) Blotched image Defective area Step Paper 1 Separation Transfer High-voltage transformer (Transfer charger) Check items Prescription Is the paper type corresponding to its mode? Check the paper type and mode. 2 Is the paper too dry? Change the paper. 3 Is the output from the separation charger too high? Adjust the output. 4 Is the transfer charger case dirty? Clean the case. 5 6 Is the transfer charger wire dirty? Is the output from the high-voltage transformer normal? Clean the wire. Adjust the output. Replace the transformer if necessary. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 129 5 5.3 Replacement of PC Boards and HDD When the HDD requires replacement, refer to "5.3.1 Replacing HDD". When the SYS board requires replacement, refer to "5.3.2 Replacing SYS board". 5.3.1 Replacing HDD <CAUTION IN REPLACING HDD> When the HDD is replaced, it is necessary to back up the data in the HDD before replacing and to recover them after replacing. Notes: 1. To maintain the security, ask users to perform the backup/restore for users’ data/information in the HDD. The service technician can perform them only when users permit it. 2. Some data in the HDD cannot be backed up and can be kept only on the paper. The procedure for replacing the HDD is as follows. (1) Ask users to back up the data in the HDD. See the following for the item of data, and the possibility and the measure of the backup. • • • • • • • • • Image data in the Electronic Filing - Archive them in the “e-Filing” of TopAccess. F-code information, Template registration information, Address book - Back them up in the “Administrator” menu of TopAccess. Department management data - Export them in “Administrator” menu of TopAccess. Log data (Print, Scan, FAX (Transmission/Reception)) - Export them in the “Administrator” menu of TopAccess. (Import cannot be performed.) Data in the shared folder (Scanned data, Saved data of copy / FAX transmission) - Copy them to the client computer via the network. (The data which have been copied to the client computer cannot be copied to the shared folder.) Print waiting data (Copying data and FAX reception data that are waiting to be printed due to the paper run-out and jam, etc.) - Finish printing them after the paper supply and the jam release, etc. (The data cannot be kept.) Print job (Private print data, Schedule print data) - If any jobs are left, print them. (The data cannot be backed up.) FAX saved data (Confidential / Bulletin board data) - Print them. (The data cannot be backed up.) Registration data for FAX transmission (Delayed transmission / Recovery transmission) - The data cannot be backed up. (2) Print out the “FUNCTION LIST FOR MAINTENANCE” (content of Function Mode (13) setting) list. • Press the [USER FUNCTIONS] button and then the [USER] button. • Press the [LIST] button. • Key in [*] [#] [*] [*] [3] [3] and then press the [START] button. The list is outputted. (3) Print out the “FUNCTION” list. • Press the [USER FUNCTIONS] button. • Press the [ADMIN] button, enter the password, and then press the [ENTER] button. • Press the [LIST/REPORT] button and then the [LIST] button. • Press the [FUNCTION] button. The list is outputted. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 130 (4) Replace the HDD. (5) Update of HDD program data and UI data. • Create partitions. (In case of using the download jig, this is not necessary.) While pressing [3] and [CLEAR] button, turn the power ON. When “Firmware Version Up Mode” appears on the LCD, key in [3] and press the [START] button. • Update with the USB storage. See “6. FIRMWARE UPDATING” for details. • Format the HDD. (Setting Mode (08-690: 2)) * When the FAX unit (GD-1150/1200) is installed. Start up with the FAX Clearing Mode (1*). Perform the 1*-100 (FAX Set Up), 1*-102 (Clearing the image data) of the FAX Clearing Mode. • Perform the gamma automatic adjustment of the printer. See “3.6.1 Automatic gamma adjustment” for details. (6) Ask users to reset the user’s setting items and to restore the data/information. See the following for the reset and the restore. • Printer driver - Upload them in the “Administrator” menu of TopAccess. • F-code information, Template registering information, Address book - Restore them in the “Administrator” menu of TopAccess • Department management data - Import them in the “Administrator” menu of TopAccess. • Image data in the Electronic Filing - Upload them in the “e-Filing” of TopAccess. (7) Referring to the “FUNCTION LIST FOR MAINTENANCE” list which was printed beforehand, perform the re-setting. • Print out the “FUNCTION LIST FOR MAINTENANCE” list after the formatting. (Refer to the procedure of (2).) • While pressing [1] and [3] simultaneously, turn the power ON. (Function Mode) • Compare the lists which were printed before and after the formatting to check the setting items having the different setting values. Set the value which was set before the formatting. • Turn the power OFF. (8) Referring to the “FUNCTION” list which was printed beforehand, perform the re-setting of the default setting of the FAX function. • Press the [USER FUNCTIONS] button. • Press the [ADMIN] button, enter the password, and then press the [ENTER] button. • Press the [FAX] button and then the [TERMINAL ID] button to set each item. • Press the [INITIAL SETUP] button to set each item. 5 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 131 5.3.2 Replacing SYS board <<CAUTION IN REPLACING the SYS board>> Perform the following procedures and settings when the SYS board is replaced. <After replacing the SYS board> (1) Install DIMM (main memory) to the new SYS board (from the old SYS board). (2) Install NVRAM to the new SYS board (from the old SYS board). (3) (4) Install NIC board to the new SYS board (from the old SYS board). (e-STUDIO350/450) Update the version of system ROMs (System Firmware, OS data, UI data) (The ROMs had been used for the old SYS board). * See “6. FIRMWARE UPDATING” for the details of System ROM update. (5) Turn the power OFF and start up with the Setting Mode (08). (6) When the message “SRAM ERROR DOES IT INITIALIZE?” is displayed on the LCD, press the [INITIALIZE] button. * SRAM is cleared * If SRAM is not performed, F090 error occurs when starting up. Notes: • When SRAM is cleared, following items need to be re-set, so make sure the contents of settings are kept as a record. <FAX settings> Terminal ID Default setting of fax <E-mail settings> Setting of properties for E-mail message <Internet Fax> Setting of properties for Internet Fax • When SRAM is cleared, the toner cartridge consumed count of Automatic ordering function of supplies becomes 0, however, it cannot be re-set. (7) [If a scrambler board has already been installed] Perform 08-698 (Entering the key code for scrambler board). Have the user enter the key code. (8) Perform 08-200 (date and time setting) to set Date/Time. (9) Check the serial number after performing 08 Code 995. If the number is different from the number on the label attached on the rear cover of the machine, re-input the correct number with 08 Code 995. (e-STUDIO352/452) (10) Perform 08-693 (initialization of the NIC information). (e-STUDIO352/452) (11) Turn the power OFF. * If the FAX board has not been installed, skip to step (13). (12) Start up with the FAX Clearing Mode (1*). e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 132 (13) Perform 1*-102 (Clearing the image data). Notes: Following image data are deleted when 1*-102 is performed. • Images of fax polling transmission • Images of fax Mailbox and box information • Images of fax transmission • Images of fax reception (14) Turn the power OFF. (15) Turn the power OFF. (16) Set the dial type. [USER FUNCTIONS] [ADMIN] [FAX] [INITIAL SETUP] 5 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 133 5.3.3 Caution when Data overwrite kit (GP-1050/1060) is installed When the Data overwrite kit (GP-1050/1060) is installed, follow the cautions below. <<Caution when disposing of the HDD>> Be sure to perform 08-1426 (forcible HDD data clearing) before disposing of the HDD of the equipment. * When the scrambler board is installed, data in the HDD are overwritten with encrypted data and erased. <<Caution when disposing of the SYS board>> Before the SYS board is disposed, the following codes can be performed. • 08-1427 (Forcible NVRAM data all clearing) • 08-1428 (Forcible SRAM backup data all clearing) Caution: If these codes are performed, the equipment cannot be started up. 5.3.4 HDD information display This code displays the HDD operation history, which is recorded in the HDD, on the control panel. HDD failure can be diagnosed or predicted with the information displayed. 1) Display The following screen is displayed with setting code 08-670. HDD manufacturer - Model name HDD serial number Items supported differ depending on the HDD manufacturer. "---" is displayed on the VALUE, NAV and Worst columns if items are not supported. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 134 2) Usage The combination of the values of ID=05 and c5 is used to diagnose whether or not the HDD has a physical failure when HDD failure is suspected (service call F100-180 or 120 occurred). ID 05 c5 05 c5 05 c5 05 c5 05 c5 Result VALUE 0 0 From 1 to 999 0 Any value 1 or more Either one is at least 1000. All values are displayed as "-------". Description Diagnosis Low possibility of physical failure HDD replacement is not required. Defective sector has been reassigned and HDD is recovered. HDD replacement is not required. High possibility of defective sector existence. (There will be a possibility of physical failure depending on the use of HDD.) HDD replacement is recommended. High possibility of physical failure HDD replacement is recommended. High possibility of physical failure (A HDD connector, harness or SYS board may be one of the causes.) HDD replacement is recommended. 3) ID=05 and c5 ID Name Description Remarks 05 Re-allocated Sector Count The number of sectors reassigned This value tends to increase at HDD failure. c5 Current Pending Sector Count The number of candidate sectors to be reassigned This value tends to increase at HDD failure. 5 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 TROUBLESHOOTING 5 - 135 4) Description of each ID ID Name Meaning 01 Read Error Rate This attribute is a measure of the read error rate. 02 Throughput Performance This attribute is a measure of the throughput performance. 03 Spin Up Time This attribute is a measure of how quickly the drive is able to spin up from a spun down condition. 04 Spin Start/Stop Count This attribute is a measure of the total number of spin ups from a spun down condition. 05 Re-allocated Sector Count This attribute is a measure of the total number of reallocated sectors. 07 Seek Error Rate This is a measure of the seek error rate. 08 Seek Time Performance This attribute is a measure of a drive's seek performance during normal online operations. 09 Power-On Hours This attribute is a measure of the total time (hours or minutes depending on disk manufacturer) the drive has been on. 0a Spin Retry Count This attribute is a measure of the total number of spin retries. 0c Power Cycle Count This attribute is a measure of the number of times the drive has been turned on. c0 Power off Retract Count This attribute is a measure of the total number of emergency unloads. c1 Load Cycle Count This attribute is a measure of the total number of load/ unloads. c2 Temperature This attribute is a measure of the temperature in the HDD. c3 ECC On the Fly Count This attribute is a measure of the total number of the ECC On the Fly. c4 Reallocation Event Count This attribute is a measure of the total number of the reallocation events. c5 Current Pending Sector Count This attribute is a measure of the total number of candidate sectors to be reallocated. c6 Off-Line Scan Uncorrectable Sector Count This attribute is a measure of the total number of uncorrectable sectors found during the off-line scan. c7 Ultra DMA CRC Error Count (Rate) This attribute is a measure of the total number of errors found in data transfer in the Ultra-DMA mode. c8 Write Error Rate This attribute is a measure of the write error rate. e-STUDIO350/352/450/452 TROUBLESHOOTING November 2003 © TOSHIBA TEC 5 - 136 6. FIRMWARE UPDATING In this equipment, following firmware is written on the ROM on each board. Firmware Stored Master data (HDD program data, UI data) Hard disk System ROM (System firmware, OS data, UI data) System control PC board (SYS board) Engine ROM (Machine firmware) Logic PC board (LGC board) Scanner ROM (Scanner firmware) Scanning section control PC board (SLG board) NIC ROM (NIC firmware) (e-STUDIO350/ 450 only) NIC board RADF ROM (RADF firmware) RADF control PC board (MR-3015/ MR-3018) Finisher ROM (Finisher firmware) Finisher control PC board (MJ-1023/ MJ-1024/ MJ-1101) Finisher ROM (Saddle stitcher firmware) Finisher control PC board (MJ-1024) FAX ROM (FAX firmware) FAX board (GD-1150/ GD-1200) When you want to update the firmware above or the equipment becomes inoperative status due to some defectives of the firmware, updating the firmware is available by the following actions. <e-STUDIO350/450> • Updating with the download jig ! P. 6-2 "6.1 Firmware Updating with Download Jig (e-STUDIO350/450)" • Updating with PC connected ! P. 6-60 "6.3 Firmware Updating with FSMS (Field Service Manager) (e-STUDIO350/450)" • Updating with the USB Storage Device ! P. 6-73 "6.4 Firmware Updating with USB Storage Device (e-STUDIO350/450)" <e-STUDIO352/452> • Updating with the download jig ! P. 6-33 "6.2 Firmware Updating with Download Jig (e-STUDIO352/452)" • Updating with the USB Storage Device ! P. 6-85 "6.5 Firmware Updating with USB Storage Device (e-STUDIO352/452)" Notes: • Written firmware varies depending on the kinds of the boards provided as service parts. For updating, only the minimum firmware is installed on the system control PC board, logic PC board, and scanning section control PC board. No firmware is installed on the NIC board and FAX board. The latest version of the firmware at the delivery is written on the RADF control PC board and finisher control PC board. When any of above boards is replaced with a new one in the field, confirm the other firmware version used with and then write the suitable version of the firmware. • The firmware (master data) is not installed on the hard disk provided as a service part. When the hard disk is replaced with a new one, confirm the other firmware version used with and then write the suitable version of the firmware. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6-1 05/11 6 6.1 Firmware Updating with Download Jig (e-STUDIO350/450) In this equipment, it is feasible to update the firmware automatically by connecting the download jig using the dedicated connector and turning ON the equipment. The download jig consists of the ROM, in which the program is written, and the jig board. And three types of the download jigs are available for each type of the firmware. For updating the firmware, in addition to the current ways such as updating each firmware individually, the batch update of the firmware of the equipment is available (except the hard disk and the option). Firmware Download jig Stored Individual update Batch update Master data Hard disk PWA-DWNLD-350-JIG2 (48 MB) - System ROM System control PC board (SYS board) PWA-DWNLD-350-JIG1 (16 MB) Engine ROM Logic PC board (LGC board) K-PWA-DLM-320 or PWA-DWNLD-350-JIG1 (16 MB) Scanner ROM Scanning section control PC board (SLG board) K-PWA-DLM-320 or PWA-DWNLD-350-JIG1 (16 MB) NIC ROM NIC board PWA-DWNLD-350-JIG1 (16 MB) RADF ROM RADF control PC board (MR-3015) K-PWA-DLM-320 - Finisher ROM (Finisher firmware) Finisher control PC board (MJ-1023/MJ-1024) K-PWA-DLM-320 - Finisher ROM (Saddle stitcher firmware) Finisher control PC board (MJ-1024) K-PWA-DLM-320 - FAX ROM FAX board (GD-1150) K-PWA-DLM-320 - PWA-DWNLD-350-JIG1 (16 MB) Refer to the following for the details to update with each download jig. ! P. 6-4 "6.1.1 PWA-DWNLD-350-JIG2 (48 MB)" ! P. 6-10 "6.1.2 PWA-DWNLD-350-JIG1 (16 MB)" ! P. 6-21 "6.1.4 K-PWA-DLM-320" e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6-2 05/11 Connector (for SYS board connection) Connector (for ROM writer adapter connection) Connector (for SYS board connection) Connector (for ROM writer adapter connection) ROM4 ROM1 ROM1 ROM5 ROM2 ROM2 ROM6 ROM3 Fig. 6-1 Fig. 6-2 Jig board: PWA-DWNLD-350-JIG2 (48 MB) Jig board: PWA-DWNLD-350-JIG1 (16 MB) Important: • The download jig (PWA-DWNLD-350-JIG) has two types having different ROM capacity. ROM capacity for each jig is as follows. * Download jig ROM capacity PWA-DWNLD-350-JIG2 (48 MB) 8 MB x 6 Updating the master data Application PWA-DWNLD-350-JIG1 (16 MB) 8 MB x 2 Updating the system ROM, engine ROM, scanner ROM, NIC ROM “PWA-DWNLD-350-JIG2 (48 MB)” is substitutable for “PWA-DWNLD-350-JIG1 (16 MB)” • The download jig (PWA-DWNLD-350-JIG) is different from the existing jigs. The ROM is installed on the board directly. Therefore, ROM writer adapter (PWA-DL-ADP-350) is required to write the data to these ROMs. Refer to the following to write the data. ! P. 6-19 "6.1.3 Writing the data to the download jig (PWA-DWNLD-350-JIG)" Connector Mark for ROM installation direction LED ROM Fig. 6-3 Jig board: K-PWA-DLM-320 Important: Pay attention to the direction of the ROM. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6-3 6 6.1.1 PWA-DWNLD-350-JIG2 (48 MB) The master data written on the hard disk can be updated by using PWA-DWNLD-350-JIG2 (48 MB). Update the master data according to the need such as the case of replacing the hard disk. The data to be overwritten are as follows. • HDD program data (RIP data, list data, Web data, filing box control data) • UI data (fixed section data, common section data, the language 1 to 7 data, the language 1 to 6 data for Web) [A] Update procedure Important: • Use the download jig “PWA-DWNLD-350-JIG2 (48 MB)”. • Turn OFF the power before installing and removing the download jig. • Do not turn OFF the power during the update. The data could be damaged and not be operated properly. (1) Write the data to the download jig. ! P. 6-19 "6.1.3 Writing the data to the download jig (PWA-DWNLD-350-JIG)" (2) Turn OFF the power of the equipment. (3) Take off the connector cover. Connector cover Fig. 6-4 e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6-4 (4) Remove the cover plate. Cover plate Fig. 6-5 (5) Connect the download jig with the jig connector (CN100) on the SYS board. Connector 6 Fig. 6-6 (6) Turn ON the power. Downloading starts automatically and the processing status is displayed on LCD screen. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6-5 (7) “Update Completed!!” is displayed at the bottom of the LCD screen after the updating is completed properly. “Update Failed.” is displayed at the bottom of the LCD screen when the updating is not completed properly. Turn OFF the power, and then check the following items. After confirming and clearing the problems, restart updating from the beginning. • Is the download jig connected properly? • Is the updating data written to the download jig properly? • Do the download jig and the equipment operate properly? (8) Turn OFF the power, and then remove the download jig. (9) Perform the “Updating System ROM” continuously. ! P. 6-10 "6.1.2 PWA-DWNLD-350-JIG1 (16 MB)" <Updating System ROM> e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6-6 [B] Confirmation of the updated data After the updating is completed, check each data version in the Setting Mode (08) to confirm that the data was overwritten properly. 08-900: System ROM version 08-920: FROM basic section software version 08-921: FROM internal program version 08-922: UI data fixed section version 08-923: UI data common section version 08-924: Version of UI data language 1 in HDD 08-925: Version of UI data language 2 in HDD 08-926: Version of UI data language 3 in HDD 08-927: Version of UI data language 4 in HDD 08-928: Version of UI data language 5 in HDD 08-929: Version of UI data language 6 in HDD 08-931: Version of UI data language 7 in HDD 08-930: Version of UI data in FROM displayed at power ON 08-933: HDD unit data version 08-934: Version of Web UI data language 1 in HDD 08-935: Version of Web UI data language 2 in HDD 08-936: Version of Web UI data language 3 in HDD 08-937: Version of Web UI data language 4 in HDD 08-938: Version of Web UI data language 5 in HDD 08-939: Version of Web UI data language 6 in HDD 6 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6-7 [C] Display during the update The processing status is displayed as follows on the LCD screen during the update.. The device check starts. When the device check completes, copying the data to HDD starts. Copied e-STUDIO350/352/450/452 FIRMWARE UPDATING Total files November 2003 © TOSHIBA TEC 6-8 When copying all the files completes, the backup of the RIP font starts. When the backup of the RIP font completes, the update completes with the following screen. 6 * If an error occurs, the following error message is displayed and the update is interrupted. Error message November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6-9 6.1.2 PWA-DWNLD-350-JIG1 (16 MB) The firmware of the equipment except the hard disk and the option can be updated individually or in a batch by using PWA-DWNLD-350-JIG1 (16 MB). Update the ROM data written on each board according to the need such as the case of replacing the system control PC board, logic PC board, scanning section control PC board, or NIC board. The data to be overwritten by this update are as follows. <Updating System ROM> • System firmware (System firmware data, FROM internal program data) • OS data (FROM basic section software) • UI data (fixed section data, common section data, UI data in FROM displayed at power ON) <Updating Engine ROM> Engine ROM data <Updating Scanner ROM> Scanner ROM data <Updating NIC ROM> NIC ROM data [A] Update procedure Important: • Use the download jig “PWA-DWNLD-350-JIG1 (16 MB)”. (“PWA-DWNLD-350-JIG2 (48 MB)” is substitutable.) • Turn OFF the power before installing and removing the download jig. • Do not turn OFF the power during the update. The data could be damaged and not be operated properly. (1) (2) (3) Write the ROM data to be updated to the download jig. ! P. 6-19 "6.1.3 Writing the data to the download jig (PWA-DWNLD-350-JIG)" Turn OFF the power of the equipment. Take off the connector cover. Connector cover Fig. 6-7 e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 10 (4) Remove the cover plate. Cover plate Fig. 6-8 (5) Connect the download jig with the jig connector (CN100) on the SYS board. Connector 6 Fig. 6-9 (6) Turn ON the power while [8] button and [9] button are pressed simultaneously. The screen for selecting the items to be updated is displayed. “*” is displayed next to the items to be updated. (All items are selected in the default settings.) November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 11 (7) Select the item with the digital keys. “*” is displayed next to the selected item. Display or delete the “*” by pressing the number of the item. All items are selected in the default settings. • Select all items to update the firmware of the equipment in a batch. • Select items as follows to update it individually. <Updating System ROM> Select “1. OS Update”, “2. UI Update”, and “3. System Firmware”. <Updating Engine ROM> Select “6. Machine Firmware Update” only. <Updating Scanner ROM> Select “5. Scanner Firmware Update” only. <Updating NIC ROM> Select “4. NIC Firmware Update” only. Example: Updating the system ROM (Updating the system ROM is taken as an example and explained.) e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 12 (8) Press the [START] button. Updating starts and the processing status is displayed on the LCD screen. (9) “Update Completed!!” is displayed at the bottom of the LCD screen after the updating is completed properly. 6 “Update Failed.” is displayed at the bottom of the LCD screen when the updating is not completed properly. Turn OFF the power, and then check the following items. After confirming and clearing the problems, restart updating from the beginning. • Is the download jig connected properly? • Is the updating data written to the download jig properly? • Do the download jig and the equipment operate properly? November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 13 * When the updating of the NIC firmware is failed, an error message is displayed as the figure below. Turn OFF the power and then check the above-mentioned items. After confirming them, select only “4. NIC Firmware Update” and restart updating from the beginning. This may complete the updating properly. NIC error message If the updating of the NIC firmware is still failed, check the prescription corresponding to the error message. After confirming and clearing the problem, restart updating from the beginning. NIC Error Message Error Contents Prescription NIC UPDATE FAILED 1 NIC initialization time-out The IP address may not be assigned correctly. • Is the IP address assigned correctly? • Does the IP address conflict with the other system? If the error still occurs, replace the NIC board because it may be destroyed. NIC UPDATE FAILED 2 ATA driver initialization error The HDD cable may be disconnected. • Is the HDD cable connected correctly? If the HDD cable is connected correctly, replace the SYS board because it may be destroyed. NIC UPDATE FAILED 3 HDD partition mount error Replace the HDD because it may be destroyed. NIC UPDATE FAILED 4 NIC setting information backup error Replace the HDD because it may be destroyed. NIC UPDATE FAILED 5 NIC firmware transfer error Replace the NIC board because it may be destroyed. NIC UPDATE FAILED 6 NIC firmware writing error Replace the NIC board because it may be destroyed. NIC UPDATE FAILED 7 NIC status time-out Replace the NIC board because it may be destroyed. Note: If the updating of the NIC firmware is not completed properly, wait 5 minutes or more from the beginning of the updating before turning OFF the power, and then restart updating from the beginning. If you turn OFF the power within 5 minutes, HDD may be destroyed. (10) Turn OFF the power, remove the download jig and install the cover plate and the connector cover. e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 14 04/10 (11) Perform the initialization of the updating data (NVRAM updating). a. Turn ON the power while [0] button and [8] button are pressed simultaneously. b. Key in “947”, and then press the [START] button. c. Press the [INITIALIZE] button. [B] Confirmation of the updated data After the updating is completed, check each data version in the Setting Mode (08) to confirm that the data was overwritten properly. <Updating System ROM> 08-900: System ROM version 08-920: FROM basic section software version 08-921: FROM internal program version 08-922: UI data fixed section version 08-923: UI data common section version 08-930: Version of UI data in FROM displayed at power ON <Updating Engine ROM> 08-903: Engine ROM version <Updating Scanner ROM> 08-905: Scanner ROM version <Updating NIC ROM> 08-916: NIC ROM version 6 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 15 04/10 [C] Display during the update The processing status is displayed as follows on the LCD screen during the update. (As an example, the display for updating the system ROM is explained below.) Turn ON the power while [8] button and [9] button are pressed simultaneously. Press [START] button after selecting the item to be updated. The device check starts. When the device check completes, erasing the data in the ROM of the equipment starts. e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 16 When erasing the data completes, copying the data to the ROM of the equipment starts. When copying the data completes, verifying the data starts. 6 When verifying the data completes, copying and verifying the other data are implemented repeatedly. When copying and verifying all the data complete, the update completes with the following screen. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 17 * If an error occurs, the following error message is displayed and the update is interrupted. Error message e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 18 6.1.3 Writing the data to the download jig (PWA-DWNLD-350-JIG) The download jig (PWA-DWNLD-350-JIG) differs from the existing jigs in that the Flash ROM is mounted on the board of the jig directly. The ROM writer adapter (PWA-DL-ADP-350) is required to write data to these Flash ROMs. Connect the download jig with the ROM writer via ROM writer adapter to write data. For the procedure to write data, refer to the download procedure, instruction manual of each ROM writer, or others. Download jig (PWA-DWNLD-350-JIG) ROM writer adapter (PWA-DL-ADP-350) PC ROM writer Fig. 6-10 Note: There are two types of the ROM writer adapter. Use the proper one according to the ROM writer to be used. Applicable type of the adapter for the ROM writer can be confirmed by the model name indicated on the board. Confirm that the adapter is available for the ROM writer to be used before connecting them. If an unapplied adapter is connected, the application of the ROM writer judges it as an error and writing the data cannot be implemented. Applicable combinations of the ROM writer and adapter are as follows. ROM writer ROM writer adapter Minato Electronics MODEL 1881XP (or equivalent) Minato Electronics MODEL 1893/1895/1931/1940 (or equivalent) PWA-DL-ADP-350-1881 (model 1881) PWA-DL-ADP-350-1931 (model 1931) model 1881 model 1931 (LV650) Fig. 6-11 [PWA-DL-ADP-350-1881] [PWA-DL-ADP-350-1931] November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 19 6 [A] Precaution when writing the data • Set the writing voltage (VID) to 3.3 V. • When writing the data, set the address from 0 to 3FFFFF. The data may not be written • The Flash ROM in which the data will be written, on the download jig is selected by switching the rotary switch on the adapter. Be sure to switch the rotary switch on the adapter depending on the data (file) to be written . Rotary Switch File Name Flash ROM Master Data (PWA-DWNLD350-JIG2) System, Engine, Scanner and NIC data (PWA-DWNLD-350-JIG1) 1 ROM. bin ROM. bin ROM1 2 1 Sysfirm. bin ROM2 3 2 N/A ROM3 4 3 N/A ROM4 5 4 N/A ROM5 6 N/A N/A ROM6 Note: Be sure not to confuse different ROM Versions since the file name is identical although the ROM version is different. e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 20 04/07 6.1.4 K-PWA-DLM-320 The firmware of the equipment (engine ROM, scanner ROM) and the option (RADF ROM, Finisher ROM, FAX ROM) can be updated individually by using K-PWA-DLM-320. Update the ROM data written on each board according to the need such as the case of replacing the board. The data to be overwritten by this update are as follows. <Updating Engine ROM> Engine ROM date <Updating Scanner ROM> Scanner ROM date <Updating RADF ROM> RADF ROM date <Updating Finisher ROM> • Finisher firmware • Saddle stitcher firmware <Updating FAX ROM> FAX ROM date [A] Update Procedure Since the procedure differs depending on the data, see the each procedure below. Important: • Turn OFF the power before installing or removing the download jig. • Do not turn OFF the power during the update. The data could be damaged and not be operated properly. <Updating Engine ROM> (1) Install the ROM to the download jig. Make sure the direction is correct (P. 6-3 "Fig. 6-3"). (2) Shut down the equipment. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 21 6 (3) Take off the connector cover. Connector cover Fig. 6-12 (4) Remove the cover plate. Cover plate Fig. 6-13 (5) Connect the download jig with the jig connector (CN344) on the logic PC board (LGC board). Connector Fig. 6-14 (6) Turn ON the power while [0] button and [8] button are pressed simultaneously. Updating starts automatically and the LED on the download jig lights. e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 22 (7) When the update is completed properly, the LED on the download jig blinks. The LED starts blinking in approx. 20 sec. since the update starts. It is assumed that the update is failed if it does not start blinking even though 1 min. has passed. In this case, turn OFF the power and check the following items. Then, clear the problem and restart updating from the beginning. • Is the download jig connected properly? • Is the ROM installed to the download jig properly? • Is the updating data written on the ROM of the download jig properly? • Do the download jig and the equipment operate properly? (8) Turn OFF the power, remove the download jig and install the cover plate and the connector cover. 6 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 23 <Updating Scanner ROM> (1) Install the ROM to the download jig. Make sure the direction is correct (P. 6-3 "Fig. 6-3"). (2) Shut down the equipment. (3) Take off the right upper cover. Right upper cover Fig. 6-15 (4) Remove the cover plate. Cover plate Fig. 6-16 e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 24 (5) Connect the download jig with the jig connector (CN16) on the scanning section control PC board (SLG board). Connector Fig. 6-17 (6) Turn ON the power while [0] button and [8] button are pressed simultaneously. Updating starts automatically and the LED on the download jig lights. (7) After the update is completed properly, the LED on the download jig blinks. The LED starts blinking in approx. 20 sec. since the update starts. It is assumed that the update is failed if it does not start blinking even though 1 min. has passed. In this case, turn OFF the power and check the following items. Then, clear the problem and restart updating from the beginning. • Is the download jig connected properly? • Is the ROM installed to the download jig properly? • Is the updating data written on the ROM of the download jig properly? • Do the download jig and the equipment operate properly? (8) Turn OFF the power, remove the download jig and install the cover plate and the right upper cover. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 25 6 <Updating RADF ROM (MR-3015)> (1) Install the ROM to the download jig. Make sure the direction is correct (P. 6-3 "Fig. 6-3"). (2) (3) Turn OFF the power of the equipment. Take off the RADF rear cover. RADF rear cover Fig. 6-18 (4) Connect the download jig with the jig connector (CN14) on the RADF control PC board. Connector Fig. 6-19 (5) Turn ON the power while [0] button and [8] button are pressed simultaneously. Updating starts automatically and the LED on the download jig lights. (6) After the update is completed properly, the LED on the download jig blinks. The LED starts blinking in approx. 15 sec. since the update starts. It is assumed that the update is failed if it does not start blinking even though 1 min. has passed. In this case, turn OFF the power and check the following items. Then, clear the problem and restart updating from the beginning. • Is the download jig connected properly? • Is the ROM installed to the download jig properly? • Is the updating data written on the ROM of the download jig properly? • Do the download jig and the equipment operate properly? (7) Turn OFF the power, remove the download jig and install the RADF rear cover. e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 26 05/11 <Updating Finisher ROM (MJ-1023/1024)> Finisher firmware (MJ-1023/1024) and saddle stitcher firmware (MJ-1024 only) are written on the finisher ROM. These two kinds of firmware can be updated individually by installing the download jig to the finisher control PC board. Tip: The following updates are needed according to the finisher model. • MJ-1023 (Console type): Only the update of “Finisher firmware” is needed. • MJ-1024 (Console type with the saddle stitcher): Two kinds of update “Finisher firmware” and “Saddle stitcher firmware” are needed. (1) Install the ROM to the download jig. Make sure the direction is correct (P. 6-3 "Fig. 6-3"). (2) Shut down the equipment. (3) Take off the finisher rear cover. Finisher rear cover Finisher rear cover * (4) Fig. 6-20 Fig. 6-21 [MJ-1023] [MJ-1024] Connect the finisher interface cable with the equipment after removing the finisher rear cover. Connect the download jig with the jig connector on the finisher control PC board. Connector Fig. 6-22 (5) Change the setting of the DIP switch on the finisher control PC board. Change the setting of the DIP switch as follows according to the firmware to be updated. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 27 05/11 6 Note: Record the current settings of the DIP switch before changing them. After the updating is completed, return the DIP switch to the status as record. Fig. 6-23 <Updating Finisher Firmware> Change all the setting of the DIP switch (1-8) to OFF. <Updating Saddle Stitcher Firmware> Change the setting of the DIP switch 1-6 to OFF and 7-8 to ON. e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 28 (6) Turn ON the power while [0] button and [8] button are pressed simultaneously. Updating starts automatically and the LED on the download jig lights. Tip: The processing status can be confirmed by the lighting of the LED (LED 101-103) on the finisher control board. Fig. 6-24 Processing status LED LED103 LED102 LED101 0% or above OFF OFF ON 15% or above OFF ON OFF 30% or above OFF ON ON 45% or above ON OFF OFF 60% or above ON OFF ON 75% or above ON ON OFF 90% or above ON ON ON (7) After the update is completed properly, the LED on the download jig blinks slowly (at interval of 0.8 sec). The LED starts blinking in approx. 30 sec. (finisher section) or 2 min. 30 sec. (saddle stitcher section) since the update starts. It is assumed that the update is failed if it does not start blinking even though 1 min. has passed (finisher section) or 3 min. (saddle stitcher section), or LED flashes fast (at interval of 0.1 sec.). In this case, turn OFF the power and check the following items. Then, clear the problem and restart updating from the beginning. • Is the download jig connected properly? • Is the ROM installed to the download jig properly? • Is the updating data written on the ROM of the download jig properly? • Do the download jig and the equipment operate properly? • Is the DIP switch on the finisher control PC board set properly according to the download section (finisher or saddle stitcher)? (8) Turn OFF the power, remove the download jig and return the DIP switch to the status before updating. (9) Install the finisher rear cover. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 29 6 <Updating FAX ROM> Important: • Before updating the FAX ROM, make sure to print out the current Function list for maintenance, Function list (ADMIN), Phone book number information and Group number information. In case the updating is failed and the registered information of the users is lost for some reason, re-register the user information referring to the lists and recover it. • Confirm the following items before turning OFF the power of the equipment. Turning OFF the power may clear the data below. - Confirm that the “MEMORY RX” LED is OFF and there are no memory reception data. - Print the “Mailbox/Relay box report” and then confirm that there are no F code data. - Press the [JOB STATUS] button to display the screen and then confirm that there are no memory transmission data. (1) Install the ROM to the download jig. Make sure the direction is correct (P. 6-3 "Fig. 6-3"). (2) Turn OFF the power of the equipment. (3) Take off the connector cover. Connector cover Fig. 6-25 (4) Remove the cover plate. Cover plate Fig. 6-26 e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 30 (5) Connect the download jig with the jig connector (CN602) on the FAX board. Connector Fig. 6-27 (6) Turn ON the power while [0] button and [8] button are pressed simultaneously. Updating starts automatically and the LED on the download jig lights. (7) After the update is completed properly, the LED on the download jig blinks. The LED starts blinking in approx. 30 sec. since the update starts. It is assumed that the update is failed if it does not start blinking even though 1 min. has passed. In this case, turn OFF the power and check the following items. Then, clear the problem and restart updating from the beginning. • Is the download jig connected properly? • Is the ROM installed to the download jig properly? • Is the updating data written on the ROM of the download jig properly? • Do the download jig and the equipment operate properly? (8) Turn OFF the power, remove the download jig and install the cover plate and the connector cover. (9) In the FAX Clearing Mode, perform the “FAX Set Up”. • Confirm the destination setting is correct in the Setting Mode (08). 08-201: Destination setting of the equipment 08-701: Destination setting of the FAX machine • Turn ON the power while [1] button and [*] button are pressed simultaneously. • Key in “100”. • Press the [START] button. Notes: If the equipment does not work properly after the operation (9), follow the procedure below and then perform the “Clearing the image data” in the FAX Clearing Mode to erase the image data in the memory. • Confirm the destination setting is correct in the Setting Mode (08). 08-201: Destination setting of the equipment 08-701: Destination setting of the FAX machine • Turn ON the power while [1] button and [*] button are pressed simultaneously. • Key in “102”. • Press the [START] button. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 31 6 [B] Confirmation of the updated data After the updating is completed, check each data version in Setting Mode (08) to confirm that the data was overwritten properly. <Updating Engine ROM> 08-903: Engine ROM version <Updating Scanner ROM> 08-905: Scanner ROM version <Updating RADF ROM> 08-907: RADF ROM version <Updating Finisher ROM> 08-908: Finisher ROM version <Updating FAX ROM> 08-915: FAX ROM version e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 32 6.2 Firmware Updating with Download Jig (e-STUDIO352/452) In this equipment, it is feasible to update the firmware automatically by connecting the download jig using the dedicated connector and turning ON the equipment. The download jig consists of the ROM, in which the program is written, and the jig board. And two types of the download jigs are available for each type of the firmware. For updating the firmware, in addition to the current ways such as updating each firmware individually, the batch update of the firmware of the equipment is available (except the hard disk and the option). Firmware Download jig Stored Batch update PWA-DWNLD-350JIG2 (48 MB) Individual update System ROM System control PC board (SYS board) Engine ROM Logic PC board (LGC board) K-PWA-DLM-320 Scanner ROM Scanning section control PC board (SLG board) K-PWA-DLM-320 RADF ROM RADF control PC board (MR-3018) - K-PWA-DLM-320 Finisher ROM (Finisher firmware) Finisher control PC board (MJ-1023/MJ-1024/MJ-1101) - K-PWA-DLM-320 Finisher ROM (Saddle stitcher firmware) Finisher control PC board (MJ-1024) - K-PWA-DLM-320 FAX ROM FAX board (GD-1200) - K-PWA-DLM-320 - Refer to the following for the details to update with each download jig. ! P. 6-35 "6.2.1 PWA-DWNLD-350-JIG2 (48 MB)" ! P. 6-44 "6.2.2 Writing the data to the download jig (PWA-DWNLD-350-JIG)" 6 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 33 05/11 PWA-DWNLD-350-JIG2 (48MB) Connector (for SYS board connection) Connector (for ROM writer adapter connection) ROM4 ROM1 ROM5 ROM2 ROM6 ROM3 Fig. 6-28 Jig board: PWA-DWNLD-350-JIG2 (48 MB) Important: The download jig (PWA-DWNLD-350-JIG) is the jig in which the Flash ROM is mounted on the board directly. Therefore, ROM writer adapter (PWA-DL-ADP-350) is required to write the data to these Flash ROMs. Refer to the following to write the data. ! P. 6-44 "6.2.2 Writing the data to the download jig (PWA-DWNLD-350-JIG)" K-PWA-DLM-320 Connector Mark for ROM installation direction LED ROM Fig. 6-29 Jig board: K-PWA-DLM-320 Important: Pay attention to the direction of the ROM. e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 34 05/11 6.2.1 PWA-DWNLD-350-JIG2 (48 MB) The firmware of the equipment except for the hard disk and the option can be updated individually or in a batch by using PWA-DWNLD-350-JIG2 (48 MB). Update the ROM data written on each board according to the need such as the case of replacing the system control PC board, logic PC board or scanning section control PC board. The data to be overwritten by this update are as follows. <Updating System ROM> • System firmware (System firmware data, FROM internal program data) • OS data (FROM basic section software) • UI data (fixed section data, common section data, UI data in FROM displayed at power ON) <Updating Engine ROM> Engine ROM data <Updating Scanner ROM> Scanner ROM data [A] Update procedure Important: • Turn OFF the power before installing and removing the download jig. • Do not turn OFF the power during the update. The data could be damaged and not be operated properly. (1) Write the ROM data to be updated to the download jig. ! P. 6-44 "6.2.2 Writing the data to the download jig (PWA-DWNLD-350-JIG)" (2) Shut down the equipment. (3) Remove the cover plate. 6 Cover plate Fig. 6-30 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 35 05/11 (4) Connect the download jig with the jig connector (CN100) on the SYS board. Connector Fig. 6-31 (5) Turn ON the power while [8] button and [9] button are pressed simultaneously. The screen for selecting the items to be updated is displayed. “*” is displayed next to the items to be updated. (All items are selected in the default settings.) e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 36 05/11 (6) Select the item with the digital keys. “*” is displayed next to the selected item. Display or delete the “*” by pressing the number of the item. All items are selected in the default settings. • Select all items to update the firmware of the equipment in a batch. • Select items as follows to update it individually. <Updating System ROM> Select “0. OS Update”, “1. UI Update”, and “2. System Firmware”. <Updating Engine ROM> Select “3. Engine Firmware Update” only. <Updating Scanner ROM> Select “4. Scanner Firmware Update” only. Example: Updating the system ROM 6 (Updating all the items is taken as an example and explained in the following procedures.) November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 37 05/11 (7) Press the [START] button. Updating starts and the processing status is displayed on the LCD screen. Status display during update (8) Status display when update is completed OS Update ....... OS Update ....... Completed UI Data Update ....... UI Data Update ....... Completed SysFirm Update ....... SysFirm Update ....... Completed Engine MAIN Update .. Flash Update Engine MAIN Update .. Completed Scanner Firm Update..Flash Update Scanner Firm Update.. Completed “Update Completed.” is displayed at the bottom of the LCD screen after the updating is completed properly. e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 38 05/11 “Update Failed.” is displayed at the bottom of the LCD screen when the updating is not completed properly. “Failed” appears next to the failed item on the status display. Turn OFF the power, and then check the following items. After confirming and cleaning the problems, restart updating from the beginning. • Is the download jig connected properly? • Is the updating data written to the download jig properly? • Do the download jig and the equipment operate properly? (9) Turn OFF the power, remove the download jig and install the cover plate and the connector cover. (10) Perform the initialization of the updating data. • Turn ON the power while [0] button and [8] button are pressed simultaneously. • Key in “947”, and then press the [START] button. • Press the [INITIALIZE] button. [B] Confirmation of the updated data After the updating is completed, check each data version in the Setting Mode (08) to confirm that the data was overwritten properly. <Updating System ROM> 08-900: System ROM version 08-920: FROM basic section software version 08-921: FROM internal program version 08-922: UI data fixed section version 08-923: UI data common section version 08-930: Version of UI data in FROM displayed at power ON <Updating Engine ROM> 08-903: Engine ROM version <Updating Scanner ROM> 08-905: Scanner ROM version November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 39 05/11 6 [C] Display during the update Update is performed in parallel as shown in the transition diagram below. Item Selection Screen for Update [System ROM] [Engine ROM] [Scanner ROM] 0. OS Update 3. Engine Firmware Update 4. Scanner Firmware Update 1. UI Data Update 2. System Firmware Update Update Completed Below is an example of the changes of the LCD screen during update. Note that the screen order may be different from the actual one, because a parallel update is performed in the process. Turn ON the power while [8] button and [9] button are pressed simultaneously Select items to be updated and press the [START] button to start updating the [System ROM], [Engine ROM] and [Scanner ROM] in parallel. e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 40 05/11 When the [System ROM]-[OS Update] has been updated, “OS Update…Completed” is displayed and the [UI Update] update will start. 6 When the [System ROM]-[UI Update] has been updated, “UI Data Update…Completed” is displayed and the [System Firmware Update] update will start. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 41 05/11 When the [Engine ROM] has been updated, “Engine MAIN Update..Flash Update” is changed to “Engine MAIN Update..Completed”. When the [System ROM]-[System Firmware Update] has been updated, “SysFirm Update…Completed” is displayed. When the [Scanner ROM] has been updated, “Scanner Firm Update..Flash Update” is changed to “Scanner Firm Update..Completed”. When all data has been updated, “Update Completed” is displayed. e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 42 05/11 * “Update Failed.” is displayed at the bottom of the LCD screen when the updating is not completed properly. “Failed” appears next to the failed item on the status display. 6 Failed items November 2003 © TOSHIBA TEC Error message e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 43 05/11 6.2.2 Writing the data to the download jig (PWA-DWNLD-350-JIG) The download jig (PWA-DWNLD-350-JIG) is the jig in which the Flash ROM is mounted on the board directly. The ROM writer adapter (PWA-DL-ADP-350) is required to write data to these Flash ROMs. Connect the download jig with the ROM writer via ROM writer adapter to write data. For the procedure to write data, refer to the download procedure, instruction manual of each ROM writer, or others. Download jig (PWA-DWNLD-350-JIG) ROM writer adapter (PWA-DL-ADP-350) PC ROM writer Fig. 6-32 Note: There are two types of the ROM writer adapter. Use the proper one according to the ROM writer to be used. Applicable type of the adapter for the ROM writer can be confirmed by the model name indicated on the board. Confirm that the adapter is available for the ROM writer to be used before connecting them. If an unapplied adapter is connected, the application of the ROM writer judges it as an error and writing the data cannot be implemented. Applicable combinations of the ROM writer and adapter are as follows. ROM writer ROM writer adapter Minato Electronics MODEL 1881XP (or equivalent) PWA-DL-ADP-350-1881 (model 1881) Minato Electronics MODEL 1893/1895/1931/1940 (or equivalent) PWA-DL-ADP-350-1931 (model 1931) model 1881 model 1931 (LV650) [PWA-DL-ADP-350-1881] [PWA-DL-ADP-350-1931] Fig. 6-33 PWA-DL-ADP-350-1881 Fig. 6-34 PWA-DL-ADP-350-1931 e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 44 05/11 • Precaution when writing the data - Set the writing voltage (VID) to 3.3 V. - When writing the data, set the address from 0 to 3FFFFF. The data may not be written correctly if it is not set. - The Flash ROM in which the data will be written, on the download jig is selected by switching the rotary switch on the adapter. Be sure to switch the rotary switch on the adapter depending on the data (file) to be written. RotarySwitch File Name Flash ROM 1 firmImage0.bin ROM1 2 firmImage1.bin ROM2 3 firmImage2.bin ROM3 4 N/A ROM4 5 N/A ROM5 6 N/A ROM6 Note: Be sure not to confuse different ROM Versions since the file name is identical although the ROM version is different. 6 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 45 05/11 6.2.3 K-PWA-DLM-320 The firmware of the equipment (engine ROM, scanner ROM) and the option (RADF ROM, Finisher ROM, FAX ROM) can be updated individually by using K-PWA-DLM-320. Update the ROM data written on each board according to the need such as the case of replacing the board. The data to be overwritten by this update are as follows. <Updating Engine ROM> Engine ROM date <Updating Scanner ROM> Scanner ROM date <Updating RADF ROM> RADF ROM date <Updating Finisher ROM> • Finisher firmware • Saddle stitcher firmware <Updating FAX ROM> FAX ROM date [A] Update Procedure Since the procedure differs depending on the data, see the each procedure below. Important: • Turn OFF the power before installing or removing the download jig. • Do not turn OFF the power during the update. The data could be damaged and not be operated properly. <Updating Engine ROM> (1) Install the ROM to the download jig. Make sure the direction is correct (P. 6-34 "Fig. 6-29"). (2) Shut down the equipment. e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 46 05/11 (3) Take off the connector cover. Connector cover Fig. 6-35 (4) Remove the cover plate. Cover plate Fig. 6-36 (5) 6 Connect the download jig with the jig connector (CN344) on the logic PC board (LGC board). Connector Fig. 6-37 (6) Turn ON the power while [0] button and [8] button are pressed simultaneously. Updating starts automatically and the LED on the download jig lights. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 47 05/11 (7) When the update is completed properly, the LED on the download jig blinks. The LED starts blinking in approx. 20 sec. since the update starts. It is assumed that the update is failed if it does not start blinking even though 1 min. has passed. In this case, turn OFF the power and check the following items. Then, clear the problem and restart updating from the beginning. • Is the download jig connected properly? • Is the ROM installed to the download jig properly? • Is the updating data written on the ROM of the download jig properly? • Do the download jig and the equipment operate properly? (8) Turn OFF the power, remove the download jig and install the cover plate and the connector cover. e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 48 05/11 <Updating Scanner ROM> (1) Install the ROM to the download jig. Make sure the direction is correct (P. 6-34 "Fig. 6-29"). (2) Shut down the equipment. (3) Take off the right upper cover. Right upper cover Fig. 6-38 (4) Remove the cover plate. 6 Cover plate Fig. 6-39 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 49 05/11 (5) Connect the download jig with the jig connector (CN16) on the scanning section control PC board (SLG board). Connector Fig. 6-40 (6) Turn ON the power while [0] button and [8] button are pressed simultaneously. Updating starts automatically and the LED on the download jig lights. (7) After the update is completed properly, the LED on the download jig blinks. The LED starts blinking in approx. 20 sec. since the update starts. It is assumed that the update is failed if it does not start blinking even though 1 min. has passed. In this case, turn OFF the power and check the following items. Then, clear the problem and restart updating from the beginning. • Is the download jig connected properly? • Is the ROM installed to the download jig properly? • Is the updating data written on the ROM of the download jig properly? • Do the download jig and the equipment operate properly? (8) Turn OFF the power, remove the download jig and install the cover plate and the right upper cover. e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 50 05/11 <Updating RADF ROM (MR-3018)> (1) Install the ROM to the download jig. Make sure the direction is correct (P. 6-34 "Fig. 6-29"). (2) Turning OFF the power of the equipment. (3) (4) Take off the RADF rear cover. Connect the download jig with the connector (CN81) on the PC board. Connector Fig. 6-41 (5) Turn ON the power while [0] button and [8] button are pressed simultaneously. Updating starts automatically and the LED on the download jig lights. (6) When the data rewriting is completed, the LED blinks slowly (at an interval of 0.8 sec.). If the LED blinks fast (at an interval of 0.1 sec.), the rewriting has been failed. In this case, turn OFF the power and check the following items. Then, clear the problem and restart updating from the beginning. • Is the download jig connected properly? • Is the ROM installed to the download jig properly? • Is the updating data written on the ROM of the download jig properly? • Do the download jig and the equipment operate properly? (7) Turn OFF the power, remove the download jig and install the RADF rear cover. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 51 05/11 6 <Updating Finisher ROM (MJ-1023/ 1024)> Finisher firmware (MJ-1023/1024) and saddle stitcher firmware (MJ-1024 only) are written on the finisher ROM. These two kinds of firmware can be updated individually by installing the download jig to the finisher control PC board. Tip: The following updates are needed according to the finisher model. • MJ-1023 (Console type): Only the update of “Finisher firmware” is needed. • MJ-1024 (Console type with the saddle stitcher): Two kinds of update “Finisher firmware” and “Saddle stitcher firmware” are needed. (1) Install the ROM to the download jig. Make sure the direction is correct (P. 6-34 "Fig. 6-29"). (2) Shut down the equipment. (3) Take off the finisher rear cover. Finisher rear cover Finisher rear cover * (4) Fig. 6-42 Fig. 6-43 [MJ-1023] [MJ-1024] Connect the finisher interface cable with the equipment after removing the finisher rear cover. Connect the download jig with the jig connector on the finisher control PC board. Connector Fig. 6-44 (5) Change the setting of the DIP switch on the finisher control PC board. Change the setting of the DIP switch as follows according to the firmware to be updated. e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 52 05/11 Note: Record the current settings of the DIP switch before changing them. After the updating is completed, return the DIP switch to the status as record. Fig. 6-45 <Updating Finisher Firmware> Change all the setting of the DIP switch (1-8) to OFF. <Updating Saddle Stitcher Firmware> Change the setting of the DIP switch 1-6 to OFF and 7-8 to ON. 6 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 53 05/11 (6) Turn ON the power while [0] button and [8] button are pressed simultaneously. Updating starts automatically and the LED on the download jig lights. Tip: The processing status can be confirmed by the lighting of the LED (LED 101-103) on the finisher control board. Fig. 6-46 Processing status LED LED103 LED102 LED101 0% or above OFF OFF ON 15% or above OFF ON OFF 30% or above OFF ON ON 45% or above ON OFF OFF 60% or above ON OFF ON 75% or above ON ON OFF 90% or above ON ON ON (7) After the update is completed properly, the LED on the download jig blinks slowly (at interval of 0.8 sec). The LED starts blinking in approx. 30 sec. (finisher section) or 2 min. 30 sec. (saddle stitcher section) since the update starts. It is assumed that the update is failed if it does not start blinking even though 1 min. has passed (finisher section) or 3 min. (saddle stitcher section), or LED flashes fast (at interval of 0.1 sec.). In this case, turn OFF the power and check the following items. Then, clear the problem and restart updating from the beginning. • Is the download jig connected properly? • Is the ROM installed to the download jig properly? • Is the updating data written on the ROM of the download jig properly? • Do the download jig and the equipment operate properly? • Is the DIP switch on the finisher control PC board set properly according to the download section (finisher or saddle stitcher)? (8) Turn OFF the power, remove the download jig and return the DIP switch to the status before updating. (9) Install the finisher rear cover. e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 54 05/11 <Updating Finisher ROM (MJ-1101)> (1) Attach the ROM to the download jig Make sure that the ROM and its direction are correct. (P. 6-34 "Fig. 6-29") (2) Turn OFF the power of the equipment. (3) Remove 1 screw and take off the board access cover. Board access cover Fig. 6-47 (4) Connect the download jig with the jig connector (CN9) on the Finisher control board. 6 Download jig Fig. 6-48 (5) Turn ON the power while pressing [0] and [8] simultaneously. Updating starts and the LED on the download jig lights November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 55 06/01 (6) When the update completes normally, the LED on the download jig starts blinking. The LED on the download jig starts blinking in approx. 12 seconds after the update started. It is assumed that the update is failed if the LED does not start blinking even after 20 seconds have elapsed. In this case, turn the power OFF and check the following items. Then, clear the problem and restart updating from the beginning. • Is the downloading jig connected properly? • Is the ROM attached to the downloading jig properly? • Has the update data been written correctly to the ROM on the jig? • Is the download jig or the equipment damaged? (7) Turn the power OFF and remove the download jig. (8) Install the board access cover. e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 56 06/01 <Updating FAX ROM> Important: • Before updating the FAX ROM, make sure to print out the current Function list for maintenance, Function list (ADMIN), Phone book number information and Group number information. In case the updating is failed and the registered information of the users is lost for some reason, re-register the user information referring to the lists and recover it. • Confirm the following items before turning OFF the power of the equipment. Turning OFF the power may clear the data below. - Confirm that the “MEMORY RX” LED is OFF and there are no memory reception data. - Print the “Mailbox/Relay box report” and then confirm that there are no F code data. - Press the [JOB STATUS] button to display the screen and then confirm that there are no memory transmission data. (1) Install the ROM to the download jig. Make sure the direction is correct (P. 6-34 "Fig. 6-29"). (2) Turn OFF the power of the equipment. (3) Take off the connector cover. Connector cover 6 Fig. 6-49 (4) Remove the cover plate. Cover plate Fig. 6-50 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 57 05/11 (5) Connect the download jig with the jig connector (CN602) on the FAX board. Connector Fig. 6-51 (6) Turn ON the power while [0] button and [8] button are pressed simultaneously. Updating starts automatically and the LED on the download jig lights. (7) After the update is completed properly, the LED on the download jig blinks. The LED starts blinking in approx. 30 sec. since the update starts. It is assumed that the update is failed if it does not start blinking even though 1 min. has passed. In this case, turn OFF the power and check the following items. Then, clear the problem and restart updating from the beginning. • Is the download jig connected properly? • Is the ROM installed to the download jig properly? • Is the updating data written on the ROM of the download jig properly? • Do the download jig and the equipment operate properly? (8) Turn OFF the power, remove the download jig and install the cover plate and the connector cover. (9) In the FAX Clearing Mode, perform the “FAX Set Up”. • Confirm the destination setting is correct in the Setting Mode (08). 08-201: Destination setting of the equipment 08-701: Destination setting of the FAX machine • Turn ON the power while [1] button and [*] button are pressed simultaneously. • Key in “100”. • Press the [START] button. Notes: If the equipment does not work properly after the operation (9), follow the procedure below and then perform the “Clearing the image data” in the FAX Clearing Mode to erase the image data in the memory. • Confirm the destination setting is correct in the Setting Mode (08). 08-201: Destination setting of the equipment 08-701: Destination setting of the FAX machine • Turn ON the power while [1] button and [*] button are pressed simultaneously. • Key in “102”. • Press the [START] button. e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 58 05/11 [B] Confirmation of the updated data After the updating is completed, check each data version in Setting Mode (08) to confirm that the data was overwritten properly. <Updating Engine ROM> 08-903: Engine ROM version <Updating Scanner ROM> 08-905: Scanner ROM version <Updating RADF ROM> 08-907: RADF ROM version <Updating Finisher ROM> 08-908: Finisher main ROM version <Updating FAX ROM> 08-915: FAX ROM version 6 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 59 06/06 6.3 Firmware Updating with FSMS (Field Service Manager) (e-STUDIO350/450) In this equipment, it is feasible to update the downloaded firmware from the PC connected with the equipment by using the utility software”FSMS (Field Service Manager)”. Firmware can be also downloaded through USB, in addition to an existing serial transfer through RS-232C. This chapter explains only the firmware downloading method with FSMS. Refer to the Field Service Manager Operator’s Manual for the details about installation method and functions of FSMS. OS: Windows 98 Windows Me Windows NT4.0 Windows 2000 Windows XP Connecting cable: USB cable or RS-232C cable PC: IBM PC/AT or compatible machine (USB port or RS-232C port is needed) Fig. 6-52 Important: • Updating with USB connection is more recommended since the data transfer speed is lower and it takes more time to update in the serial connection with RS-232C cable. Example: Updating time for system ROM (sysfirm.tz: Approx. 8 MB) RS-232C connection: Approx. 1 hour and 20 minutes USB connection: Approx. 10 minutes * The updating time noted above is a reference. It may vary depending on the performance of the PC used. • • Updating through USB is not feasible for Windows NT4.0 since this operating system does not support USB. When this system is used, update in the serial connection with RS-232C cable. When updating through USB (using FSMS), a printer driver needs to be installed in the PC in advance. Refer to the Printing Guide about the installation method of the printer driver. e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 60 06/01 The types of firmware which can be updated with this method are as follows in the table below. Firmware Stored Data file name Master data Hard disk uidata2.tz, uidata3.tz, uidata4.tz, uidata5.tz, uidata6.tz, uidata7.tz, webdata1.tz, webdata2.tz, webdata3.tz, webdata4.tz, webdata5.tz, webdata6.tz, all.tz System ROM System control PC board (SYS board) sysfirm.tz, uidataF.tz, uidata0.tz, uidata1.tz Engine ROM Logic PC board (LGC board) mfirm.tz Scanner ROM Scanning section control PC board (SLG board) scnfirm.tz NIC ROM NIC board nicfirm.tz 6 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 61 [A] Update procedure Important: • Do not operate the equipment or send a print job to the equipment during the update. This interferes the updating operation and the firmware may not be written properly. (1) • Do not turn OFF the power of equipment or PC during the update. The data could be damaged and not to be continued to function properly. • When using FSMS, set “1” at FSMS permission code (08-258) in the Setting Mode (08) in advance. • The data file (tz file format) of each firmware is recommended to save at the local drive in the PC (C drive, etc.) where FSMS program is installed. Connect the equipment and PC with the cable. USB connector (device) * * RS-232C connector USB cable RS-232C cable Fig. 6-53 Fig. 6-54 [USB connection] [RS-232c connection] Connect the cable to the RS-232C connector in RS-232C connection after taking off the connector cover of the equipment. Connect the PC end of the cable to the USB port or RS-232C port on the PC. (2) Turn ON the power of the equipment. Tip: When updating with FSMS, updating can be performed in any of the normal mode, Adjustment Mode (05) and Setting Mode (08). To avoid an interruption during the update, using the Setting Mode (08) is recommended. (3) Turn ON the power of the PC. (4) Activate FSMS. Select “TOSHIBA FSMS” starting with the Start menu. (5) Enter the login password and click the [OK] button. * Set the login password at the installation of FSMS. e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 62 (6) Click the [F/W Download] button. (7) Select the model name of the equipment to be updated from the drop-down menu and click the [OK] button. 6 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 63 (8) Click the [OFFLINE] button. e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 64 (9) Select the transmit media and click the [OK] button. In case of RS-232C connection: Select “Serial” In case of USB connection:Select “USB” * The connection status between the printer driver installed in the PC and the equipment to be connected is displayed only when “USB” is selected. Select the equipment to be updated and click the [Activate FSMS] button. Tip: The content of ”Status” display can be renewed to the latest status by clicking the [Refresh] button. When the status is displayed as “Disconnected” because the start up of the equipment is delayed, the status can be renewed to “Connected” by clicking this. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 65 6 (10) Check the firmware to be updated and click the [OK] button. Tip: The relation between the types of firmware to be updated and items to check is as follows in the table below. Item Firmware Program UI Data Date file name to update sysfirm.tz System ROM uidataF.tz Common UI Data uidata0.tz 1st Language UI Data uidata1.tz MROM Engine ROM mfirm.tz Scan ROM Scanner ROM scnfirm.tz NIC ROM NIC ROM nicfirm.tz Generic Master data uidata2.tz, uidata3.tz, uidata4.tz, uidata5.tz, uidata6.tz, uidata7.tz, webdata1.tz, webdata2.tz, webdata3.tz, webdata4.tz, webdata5.tz, webdata6.tz, all.tz e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 66 (11) Select the data file to be updated and click the [OK] button. There are two data filing methods: Selecting the multiple data files in a batch (select the folder where the files are saved) and selecting each data file individually. • Selecting the multiple data files in a batch a. Select “Download File Folder”. b. Click the [Browse] button and select the folder where the files are saved. • Selecting each data file individually a. Select “File Name Conversion”. b. Click the [Browse] button of each data and select the file. When “Generic Driver” is used, Tip: When selecting the multiple files in a batch, the name of the unselected data file (not saved in the folder) may be displayed. In this case, click the [OK] button and then the update of all files except the displayed file starts. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 67 6 (12) The selected data is transmitted to the equipment. The data file name being transmitted and transmission condition are displayed at the bottom. Tip: During transmission, the message “WAIT” or “NOW SERVICING” is displayed on the LCD screen of the equipment. In this case, all the button operations are locked. e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 68 (13) When the data transmission is completed, the following screen is displayed. Then click the [OK] button. (14) The equipment restarts automatically and the items to be updated and processing status are displayed on the LCD screen. Number of master data to be updated Items (" " is displayed next to the items to be updated.) Processing staus of each item Completed : Update completed ... ... ... ... : Updating (15) “Update Completed!!” is displayed at the bottom of the LCD screen after the updating is completed properly. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 69 04/10 6 “Update Failed!!” is displayed at the bottom of the LCD screen when the updating is not completed properly. Turn OFF the power, and then check the following items. After confirming and clearing the problems, restart updating from the beginning. • Are the equipment and PC properly connected? • Is the selected data file proper? • Do the cable, equipment and PC operate properly? • Are FSMS and printer driver properly installed? * When the updating of the NIC firmware is failed, an error message is displayed as the figure below. Turn OFF the power and then check the above-mentioned items. After confirming them, select only”NIC ROM” (6. NIC Firmware Update) and restart updating from the beginning. This may complete the updating properly. NIC error message e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 70 04/10 If the updating of the NIC firmware is still failed, check the prescription corresponding to the error message. After confirming and clearing the problem, restart updating from the beginning. NIC Error Message Error Contents Prescription NIC UPDATE FAILED 1 NIC initialization time-out The IP address may not be assigned correctly. • Is the IP address assigned correctly? • Does the IP address conflict with the other system? If the error still occurs, replace the NIC board because it may be destroyed. NIC UPDATE FAILED 2 ATA driver initialization error The HDD cable may be disconnected. • Is the HDD cable connected correctly? If the HDD cable is connected correctly, replace the SYS board because it may be destroyed. NIC UPDATE FAILED 3 HDD partition mount error Replace the HDD because it may be destroyed. NIC UPDATE FAILED 4 NIC setting information backup error Replace the HDD because it may be destroyed. NIC UPDATE FAILED 5 NIC firmware transfer error Replace the NIC board because it may be destroyed. NIC UPDATE FAILED 6 NIC firmware writing error Replace the NIC board because it may be destroyed. NIC UPDATE FAILED 7 NIC status time-out Replace the NIC board because it may be destroyed. Note: If the updating of the NIC firmware is not completed properly, wait 5 minutes or more from the beginning of the updating before turning OFF the power, and then restart updating from the beginning. If you turn OFF the power within 5 minutes, HDD may be destroyed. 6 (16) Turn OFF the power of the equipment. (17) Perform the initialization of the updating data (NVRAM updating). a. Turn ON the power while [0] button and [8] button are pressed simultaneously. b. Key in “947”, and then press the [START] button. c. Press the [INITIALIZE] button. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 71 04/10 [B] Confirmation of the updated data After the updating is completed, check each data version in the Setting Mode (08) to confirm that the data was overwritten properly. <Updating Master data> 08-925: Version of UI data language 2 in HDD 08-926: Version of UI data language 3 in HDD 08-927: Version of UI data language 4 in HDD 08-928: Version of UI data language 5 in HDD 08-929: Version of UI data language 6 in HDD 08-931: Version of UI data language 7 in HDD 08-933: HDD unit data version 08-934: Version of Web UI data language 1 in HDD 08-935: Version of Web UI data language 2 in HDD 08-936: Version of Web UI data language 3 in HDD 08-937: Version of Web UI data language 4 in HDD 08-938: Version of Web UI data language 5 in HDD 08-939: Version of Web UI data language 6 in HDD <Updating System ROM> 08-900: System ROM version 08-922: UI data fixed section version 08-923: UI data common section version 08-924: Version of UI data language 1 in HDD 08-930: Version of UI data in FROM displayed at power ON <Updating Engine ROM> 08-903: Engine ROM version <Updating Scanner ROM> 08-905: Scanner ROM version <Updating NIC ROM> 08-916: NIC ROM version e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 72 6.4 Firmware Updating with USB Storage Device (e-STUDIO350/450) In this equipment, it is feasible to update the firmware by connecting the USB storage device on which the firmware data is written to the USB connector mounted on the system control PC board and turning ON the power. The type of firmware to be updated can be selected on the LCD screen in this method. This allows to update only the necessary firmware individually or to update all firmware in a batch. The type of firmware which can be updated with this method are as follows in the table below. Also, the data file of each firmware can be used commonly in the updating methods with USB storage device and Download jig. Firmware Stored Date file name Master data Hard disk 1, 2, 3... n * The file name should be consecutive numbers from 1 to “n” without file extension. The capacity of each file is approx. 8 MB. However, the file capacity of “n” (last number) may be less than 8 MB. System ROM System control PC board (SYS board) sysfirm.bin, ROM.bin Engine ROM Logic PC board (LGC board) ROM.bin Scanner ROM Scanning section control PC board (SLG board) NIC ROM NIC board Important: • The following USB storage devices are recommended for updating. - MELCO ClipDrive (RUF-C128M) - Lexar Media JumpDrive (RD128-231) - Iomega Mini USB Drive (Mini 128MB USB Drive) • Only the USB storage device which meets the following conditions should be used for updating. Be careful since updating with any device other than the above is never guaranteed. - A combination USB storage device with a flash memory (to be connected directly to the USB port) and its capacity is 64 MB or more - A USB storage device which is complied with the following standards regulated by USB-IF (USB Implementers Forum) Class number: 8 (=08h) (Mass-storage class) Sub-class number: 6 (=06h) (SCSI transfer command set) Protocol number: 80 (=50h) (Bulk-Only) * Most common USB storage devices are complied with the specification above and can be used for updating. However, the operation in this equipment is not always guaranteed since the most of these devices are developed based on the use in PC environ ment (Windows or Macintosh). Therefore, confirm thoroughly that the device is opera tional in this equipment when purchasing the device. • The USB storage device complied with USB1.1 and USB2.0 can be used for updating. However, the update is performed in the speed of USB1.1 when the device complied with USB2.0 is used. • Do not update the firmware by any storage device other than a flash memory (such as a USB connection type memory card reader, CD/DVD drive or hard disk) since it is never guaranteed. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 73 05/11 6 [A] Update procedure Important: • The file system of USB storage device should be formatted in FAT format. Be careful since the devices formatted in FAT32 or NTFS format will not be operated. The file system can be confirmed on the properties in applications such as Explorer of Windows. • Do not turn OFF the power during the update. The data could be damaged and not to be operated properly. (1) Connect the USB storage device to the PC and write the data file. • Confirm the data file name before writing (! P. 6-73 "6.4 Firmware Updating with USB Storage Device (e-STUDIO350/450)"). • The file system of USB storage device should be formatted in FAT format. • Windows 95 and NT do not support USB. Be careful since the data can not be written on the devices in the PCs with these operating systems. (2) Turn OFF the power of equipment. (3) Take off the cover plate. Cover plate Fig. 6-55 (4) Connect the USB storage device to the USB connector (host) on the SYS board. USB storage device USB connector (host) Fig. 6-56 Notes: • Do not connect multiple USB storage devices together. • The USB storage device can be connected to either of 2 USB connectors (host). • In case the printer kit (GM-1010), printer/scanner kit (GM-2010) and scanner upgrade kit (GM- 3010) are used, the update must be performed after all the "dongles" are disconnected from the USB connector (host) and only the USB storage device is connected. e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 74 (5) Turn ON the power while [4] button and [9] button are pressed simultaneously. The screen for selecting the items to be updated is displayed after 3 minutes. “*” is displayed next to the items to be updated. (All items other than "0. OS Update" are selected in the default settings.) Note: The display of items on this screen varies depending on the types of data written on the USB storage device. Each item is displayed only when each data file is written on the USB storage device in the following conditions. Item Condition 0. OS Update ROM.bin is written. 1. HDD Update All master data files (1, 2, 3 ... n) are written. 2. UI Data Update ROM.bin is written. 3. System Firmware Update sysfirm.bin and ROM.bin are written. 4. NIC Firmware Update ROM.bin is written. 5. Scanner Firmware Update ROM.bin is written. 6. Machine Firmware Update ROM.bin is written. 6 If the USB storage device is not recognized properly, the following message is displayed. In this case, turn OFF the power of the equipment and connect the device properly. Then repeat the procedure from (5) November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 75 04/10 (6) Select the item with the digital keys. “*” is displayed next to the selected item. Display or delete the “*” by pressing the number of the item. All items are selected in the default settings. • Select all items to update the firmware of the equipment in a batch. • Select items as follows to update individually. <Updating Master data> Select “1. HDD Update” only. <Updating System ROM> Select “2. UI Data Update” and “3. System Firmware Update”. <Updating Engine ROM> Select “6. Machine Firmware Update” only. <Updating Scanner ROM> Select “5. Scanner Firmware Update” only. <Updating NIC ROM> Select “4. NIC Firmware Update” only. Example: Updating the master data and system ROM (Updating the master data and system ROM is taken as an example and explained.) (7) Press the [START] button. Updating starts and the processing status is displayed on the LCD screen. When the multiple items are selected, updating starts in order of item number. e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 76 (8) “Update Completed.” is displayed at the bottom of the LCD screen after the updating is completed properly. Tip: Updating can be continued with another USB storage device on which the firmware data is written in the following procedure when the updating is completed. a. Confirm the message “Please Connect Next Storage Key. Push ‘START’ Button!!” is displayed at the bottom of the LCD screen. b. Replace the USB storage device while the power is left ON. c. Press the [START] button. d. The screen for selecting the items to be updated is displayed. Continue the updating from procedure (6). However, the items already updated are not displayed on the screen. “Update Failed.” is displayed at the bottom of the LCD screen when the updating is not completed properly. Turn OFF the power, and then check the following items. After confirming and clearing the problems, restart updating from the beginning. • Does the USB storage device meet the conditions to be used for updating (P. 6-73)? • Is the data file written properly on the USB storage device? • Is the USB storage device installed properly? • Do the USB storage device and equipment operate properly? * When the updating of the NIC firmware is failed, an error message is displayed as the figure below. Turn OFF the power and then check the above-mentioned items. After confirming them, select only “4. NIC Firmware Update” and restart updating from the beginning. This may complete the updating properly. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 77 04/10 6 NIC error message If the updating of the NIC firmware is still failed, check the prescription corresponding to the error message. After confirming and clearing the problem, restart updating from the beginning. NIC Error Message Error Contents Prescription NIC UPDATE FAILED 1 NIC initialization time-out The IP address may not be assigned correctly. • Is the IP address assigned correctly? • Does the IP address conflict with the other system? If the error still occurs, replace the NIC board because it may be destroyed. NIC UPDATE FAILED 2 ATA driver initialization error The HDD cable may be disconnected. • Is the HDD cable connected correctly? If the HDD cable is connected correctly, replace the SYS board because it may be destroyed. NIC UPDATE FAILED 3 HDD partition mount error Replace the HDD because it may be destroyed. NIC UPDATE FAILED 4 NIC setting information backup error Replace the HDD because it may be destroyed. NIC UPDATE FAILED 5 NIC firmware transfer error Replace the NIC board because it may be destroyed. NIC UPDATE FAILED 6 NIC firmware writing error Replace the NIC board because it may be destroyed. NIC UPDATE FAILED 7 NIC status time-out Replace the NIC board because it may be destroyed. Note: If the updating of the NIC firmware is not completed properly, wait 5 minutes or more from the beginning of the updating before turning OFF the power, and then restart updating from the beginning. If you turn OFF the power within 5 minutes, HDD may be destroyed. (9) Turn OFF the power, remove the USB storage device and install the connector cover. (10) Perform the initialization of the updating data (NVRAM updating). a. Turn ON the power while [0] button and [8] button are pressed simultaneously. b. Key in “947”, and then press the [START] button. c. Press the [INITIALIZE] button. e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 78 04/10 [B] Confirmation of the updated data After the updating is completed, check each data version in the Setting Mode (08) to confirm that the data was overwritten properly. <Updating Master data> 08-924: Version of UI data language 1 in HDD 08-925: Version of UI data language 2 in HDD 08-926: Version of UI data language 3 in HDD 08-927: Version of UI data language 4 in HDD 08-928: Version of UI data language 5 in HDD 08-929: Version of UI data language 6 in HDD 08-931: Version of UI data language 7 in HDD 08-933: HDD unit data version 08-934: Version of Web UI data language 1 in HDD 08-935: Version of Web UI data language 2 in HDD 08-936: Version of Web UI data language 3 in HDD 08-937: Version of Web UI data language 4 in HDD 08-938: Version of Web UI data language 5 in HDD 08-939: Version of Web UI data language 6 in HDD <Updating System ROM> 08-900: System ROM version 08-922: UI data fixed section version 08-923: UI data common section version 08-930: Version of UI data in FROM displayed at power ON <Updating Engine ROM> 08-903: Engine ROM version 6 <Updating Scanner ROM> 08-905: Scanner ROM version <Updating NIC ROM> 08-916: NIC ROM version November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 79 [C] Display during the update The processing status is displayed as follows on the LCD screen during the update. (As an example, the display for updating the system ROM is explained below.) Turn ON the power while [4] button and [9] button are pressed simultaneously. Turn ON the power while [4] button and [9] button are pressed simultaneously. The initial screen is displayed and the recognition of the USB storage device connected to the equipment is started. When the device is recognized properly after 3 minutes, the screen for selecting items is displayed. Press the [START] button after selecting the item to be updated. The device check starts. e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 80 04/10 When the device check completes, copying the data to the HDD starts. 6 File name of master data Copied Total files When all files have been copied, the backup of RIP font starts. When the backup of RIP font is completed, the following screen is displayed. Updating the master data is completed. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 81 Updating the system ROM starts subsequently. The device check starts. When the device check completes, copying the data to the ROM of the equipment starts. When copying the data completes, copying the other data are implemented repeatedly. e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 82 When copying all the data complete, the update completes with the following screen. 6 * If the USB storage device is not recognized properly, the following message is displayed and the update is interrupted. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 83 * If an error occurs, the following error message is displayed and the update is interrupted. Error message e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 84 6.5 Firmware Updating with USB Storage Device (e-STUDIO352/452) In this equipment, it is feasible to update the firmware by connecting the USB storage device on which the firmware data is written to the USB connector mounted on the system control PC board and turning ON the power. The type of firmware to be updated can be selected on the LCD screen in this method. This allows to update only the necessary firmware individually or to update all firmware in a batch. The type of firmware which can be updated with this method are as follows in the table below. Firmware Master data Stored Model specific folder name Hard disk 352_452 Data file name 1, 2, 3 ... n * The file name should be consecutive numbers from 1 to “n” without file extension. The capacity of each file is approx. 8 MB. However, the file capacity of “n” (last number) may be less than 8 MB. System ROM System control PC board (SYS board) firmImage0.bin, firmImage1.bin Engine ROM Logic PC board (LGC board) firmImage2.bin Scanner ROM Scanning section control PC board (SLG board) 6 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 85 05/11 Important: • Only the USB storage device which meets the following conditions should be used for updating. Be careful since updating with any device other than the above is never guaranteed. - A combination USB storage device with a flash memory (to be connected directly to the USB port) and its capacity is between 64 MB to 512 MB (or 1 GB). - Operation of the USB storage device used for updating has been confirmed at the input check of this equipment (Test mode 03). (! P. 2-34 "2.2.2 Input check (Test mode 03) (e-STUDIO352/452)") - A USB storage device which is complied with the following standards regulated by USB-IF (USB Implementers Forum) Class number: 8 (=08h) (Mass-storage class) Sub-class number: 6 (=06h) (SCSI transfer command set) Protocol number: 80 (=50h) (Bulk-Only) * Most common USB storage devices are complied with the specification above and can be used for updating. However, the operation in all the Multi Functional Digital Color Systems and Multi Functional Digital Systems is not necessarily guaranteed since the most of these devices are developed based on the use in PC environment (Windows or Macintosh). Therefore, confirm thoroughly that the device is operational in the equipment for which the updating will be performed when purchasing the device. • The data file for updating is stored in the model specific folder. Never change the model specific folder name since it is used for discriminating the data file when the updating data files for multiple models are stored in the USB storage device. • Store the model specific folder in the root directory of the USB storage device. • Storing the data file directly in the root directory is possible when the updating data files for one specific model is stored in the USB storage device. However, if the model specific folder for the same model as that of the data file stored in the root directory already exists, the model specific folder will have the priority. • The USB storage device complied with USB1.1 and USB2.0 can be used for updating. However, the update is performed in the speed of USB1.1 when the device complied with USB2.0 is used. • Do not update the firmware by any storage device other than a flash memory (such as a USB connection type memory card reader, CD/DVD drive or hard disk) since it is never guaranteed. e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 86 05/11 [A] Update procedure Important: • The file system of USB storage device should be formatted in FAT format. Be careful since the devices formatted in FAT32 or NTFS format will not be operated. The file system can be confirmed on the properties in applications such as Explorer of Windows. • Do not turn OFF the power during the update. The data could be damaged and not to be operated properly. (1) Connect the USB storage device to the PC and write the model specific folder in which the data file is stored. • Confirm the model specific folder name and data file name before writing the data (! P. 6-85 "6.5 Firmware Updating with USB Storage Device (e-STUDIO352/452)"). • The file system of USB storage device should be formatted in FAT format. • Windows 95 and NT do not support USB. Be careful since the data can not be written on the devices in the PCs with these operating systems. (2) Shut down the equipment. (3) Take off the cover plate. 6 Cover plate Fig. 6-57 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 87 05/11 (4) Connect the USB storage device to the USB connector (host) on the SYS board. USB connector (host) USB storage device Fig. 6-58 Notes: • Do not connect multiple USB storage devices together. • The USB storage device can be connected to either of 2 USB connectors (host). • In case the printer kit (GM-1060), printer/scanner kit (GM-2060) and scanner upgrade kit (GM- 4060) are used, the update must be performed after all the "dongles" are disconnected from the USB connector (host) and only the USB storage device is connected. e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 88 05/11 (5) Turn ON the power while [4] button and [9] button are pressed simultaneously. The screen for selecting the items to be updated is displayed after 3 minutes. “*” is displayed next to the items to be updated. (All items other than "0. OS Update" are selected in the default settings.) Note: The display of items on this screen varies depending on the types of data written on the USB storage device. Each item is displayed only when each data file is written on the USB storage device in the following conditions. Item Condition 0. OS Update firmImage0.bin is written. 1. HDD Update All master data files (1, 2, 3 ... n) are written. 2. UI Data Update firmImage0.bin is written. 3. System Firmware Update firmImage0.bin and firmImage1.bin are written. 4. Engine Firmware Update firmImage2.bin is written. 5. Scanner Firmware Update firmImage2.bin is written. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 89 05/11 6 If the USB storage device is not recognized properly, the following message is displayed. In this case, disconnect the USB storage device and connect it again within 3 minutes, or turn OFF the power of the equipment and connect the device properly. Then repeat the procedure from (5). If the updating data file does not exist or a data file for other model is stored, the following message is displayed. In this case, turn OFF the power of the equipment and confirm if the data file stored in the USB storage device is correct. Then repeat the procedure from (5). e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 90 06/01 (6) Select the item with the digital keys. “*” is displayed next to the selected item. Display or delete the “*” by pressing the number of the item. All items are selected in the default settings. • Select all items to update the firmware of the equipment in a batch. • Select items as follows to update individually. <Updating OS data> Select “0. OS Update” only. <Updating Master data> Select “1. HDD Update” only. <Updating System ROM> Select “2. UI Data Update” and “3. System Firmware Update”. <Updating Engine ROM> Select “4. Machine Firmware Update” only. <Updating Scanner ROM> Select “5. Scanner Firmware Update” only. Example: Updating the master data and system ROM 6 (Updating all the items is taken as an example and explained in the following procedures.) November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 91 05/11 (7) Press the [START] button. Updating starts and the processing status is displayed on the LCD screen. Status display during update OS Update (8) ....... Status display when update is completed OS Update ....... Completed HD Data Update ....... HD Data Update ....... Completed UI Data Update UI Data Update ....... ....... Completed SysFirm Update ....... SysFirm Update ....... Completed Engine MAIN Update .. Flash Update Engine MAIN Update .. Completed Scanner Firm Update.. Flash Update Scanner Firm Update.. Completed “Update Completed.” is displayed at the bottom of the LCD screen after the updating is completed properly. e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 92 05/11 “Update Failed.” is displayed at the bottom of the LCD screen when the updating is not completed properly. “Failed” appears next to the failed item on the status display. Turn OFF the power, and then check the following items. After confirming and clearing the problems, restart updating from the beginning. • Does the USB storage device meet the conditions to be used for updating (! P. 6-85 "6.5 Firmware Updating with USB Storage Device (e-STUDIO352/452)")? • Is the data file written properly on the USB storage device? • Is the USB storage device installed properly? • Do the USB storage device and equipment operate properly? (9) Turn OFF the power, remove the USB storage device and install the cover plate. (10) Perform the initialization of the updating data. • Turn ON the power while [0] button and [8] button are pressed simultaneously. • Key in “947”, and then press the [START] button. • Press the [INITIALIZE] button. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 93 05/11 6 [B] Confirmation of the updated data After the updating is completed, check each data version in the Setting Mode (08) to confirm that the data was overwritten properly. <Updating Master data> 08-924: Version of UI data language 1 in HDD 08-925: Version of UI data language 2 in HDD 08-926: Version of UI data language 3 in HDD 08-927: Version of UI data language 4 in HDD 08-928: Version of UI data language 5 in HDD 08-929: Version of UI data language 6 in HDD 08-931: Version of UI data language 7 in HDD 08-933: HDD unit data version 08-934: Version of Web UI data language 1 in HDD 08-935: Version of Web UI data language 2 in HDD 08-936: Version of Web UI data language 3 in HDD 08-937: Version of Web UI data language 4 in HDD 08-938: Version of Web UI data language 5 in HDD 08-939: Version of Web UI data language 6 in HDD <Updating System ROM> 08-900: System ROM version 08-922: UI data fixed section version 08-923: UI data common section version 08-930: Version of UI data in FROM displayed at power ON <Updating Engine ROM> 08-903: Engine ROM version <Updating Scanner ROM> 08-905: Scanner ROM version e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 94 05/11 [C] Display during the update Update is performed in parallel as shown in the transition diagram below. Item Selection Screen for Update [System ROM] [Master data] [Engine ROM] [scanner ROM] 0. OS Update 1. HDD Update 4. Engine Firmware Update 5. Scanner Firmware Update 2. UI Data Update 3. System Firmware Update Update Completed 6 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 95 05/11 Below is an example of the changes of the LCD screen during update. Note that the screen order may be different from the actual one, because a parallel update is performed in the process. Turn ON the power while [4] button and [9] button are pressed simultaneously The initial screen is displayed and the recognition of the USB storage device connected to the equipment is started. When the device is recognized properly, the screen for selecting update items is displayed. Select items to be updated and press the [START] button to start updating the [System ROM], [Master Data], [Engine ROM] and [Scanner ROM] in parallel. e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 96 05/11 When the [System ROM]-[OS Update] has been updated, “OS Update…Completed” is displayed and the [UI Update] update will start. 6 When the [System ROM]-[UI Update] has been updated, “UI Data Update…Completed” is displayed and the [System Firmware Update] update will start. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 97 05/11 When the [Engine ROM] has been updated, “Engine MAIN Update..Flash Update” is changed to “Engine MAIN Update..Completed”. When the [System ROM]-[System Firmware Update] has been updated, “SysFirm Update…Completed” is displayed. Total files File name of master data Copies When the [Master Data] has been updated, “HD Data Update…Completed” is displayed. e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 98 05/11 When the [Scanner ROM] has been updated, “Scanner Firm Update..Flash Update” is changed to “Scanner Firm Update..Completed”. When all data has been updated, “Update Completed” is displayed. 6 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 99 05/11 * If the USB storage device is not recognized properly, the following message is displayed and the update is interrupted. * “Update Failed.” is displayed at the bottom of the LCD screen when the updating is not completed properly. “Failed” appears next to the failed item on the status display. Failed items e-STUDIO350/352/450/452 FIRMWARE UPDATING Error message November 2003 © TOSHIBA TEC 6 - 100 05/11 6.6 Appendix 6.6.1 e-STUDIO350/450 [A] Assist Mode This equipment has the Assist Mode to enable the following functions. (1) NVRAM flag clearing (“Clear NvRAM flags.”) Even if the firmware downloading has been completed normally, the Recovery Mode may accidentally start up when the power is turned ON again. In this case, clear the NVRAM flags used in the download process with this function. (Normally, the flags are automatically cleared in the download process.) Also in the case the Recovery Mode accidentally starts up after the replacement of NVRAM on the SYS board, the flags are cleared with this function. (2) Data storage partition formatting (“Format Loader Partition.”) When a defection occurs on the UI data, etc. which are stored in the HDD, the partition with the stored UI data, etc. is formatted with this function. (Do not use this function since it is not normally necessary.) (3) HDD partition creation (“All Partition Delete and Create Loader Partition.”) When the HDD is replaced or UI data, etc. are downloaded using the USB storage, it is necessary to format a partition in the HDD before downloading. In this case, the partition is created in the HDD with this function. Notes: 1. When downloading with a download jig, it is not necessary to format a partition in advance. 2. Perform the HDD partition formatting only when a new HDD and scrambler board are installed since all data in the current HDD are erased by this operation. 6 [B] Operating Procedure of Assist Mode (1) Turn ON the power while [3] button and [CLEAR] button are pressed simultaneously. • The following screen is displayed. (2) Select the item with the digital keys and press the [START] button. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 FIRMWARE UPDATING 6 - 101 05/11 6.6.2 e-STUDIO352/452 [A] Assist Mode This equipment has the Assist Mode to enable the following functions. (1) NVRAM flag clearing (“Clear NvRAM flags.”) Even if the firmware downloading has been completed normally, the Recovery Mode may accidentally start up when the power is turned ON again. In this case, clear the NVRAM flags used in the download process with this function. (Normally, the flags are automatically cleared in the download process.) Also in the case the Recovery Mode accidentally starts up after the replacement of NVRAM on the SYS board, the flags are cleared with this function. (2) Data storage partition formatting (“Format Loader Partition.”) When a defection occurs on the UI data, etc. which are stored in the HDD, the partition with the stored UI data, etc. is formatted with this function. (Do not use this function since it is not normally necessary.) (3) HDD partition creation (“All Partition Delete and Create Loader Partition.”) When the HDD is replaced or UI data, etc. are downloaded using the USB storage, it is necessary to format a partition in the HDD before downloading. In this case, the partition is created in the HDD with this function. Notes: 1. When downloading with a download jig, it is not necessary to format a partition in advance. 2. Perform the HDD partition formatting only when a new HDD and scrambler board are installed since all data in the current HDD are erased by this operation. [B] Operating Procedure of Assist Mode (1) Turn ON the power while [3] button and [CLEAR] button are pressed simultaneously. • The following screen is displayed. (2) Select the item with the digital keys and press the [START] button. e-STUDIO350/352/450/452 FIRMWARE UPDATING November 2003 © TOSHIBA TEC 6 - 102 05/11 7. POWER SUPPLY UNIT 7.1 Output Channel The followings are five output channels which are not linked with the door switch. 1) +3.3V +3.3VA: +3.3VB: +3.3VB: +3.3VB: 2) +5.1V +5.1VA: +5.1VB: +5.1VB: +5.1VB: +5.1VB: +5.1VB: +5.1VB: 3) +12V +12VA: +12VB: +12VB: +12VB: CN412 Pins 13, 14, 15 and 16 Output to the SYS board CN412 Pins 19 and 20 Output to the SYS board CN413 Pin 1 Output to the LGC board CN415 Pins 17 and 18 Output to the SLG board CN412 Pins 24 and 26 Output to the SYS board CN412 Pin 25 Output to the SYS board CN413 Pins 3 and 4 Output to the LGC board, PFP/LCF (via LGC board), Bridge unit / Job separator / Offset tray (via LGC board) CN413 Pin 11 Output to the FIL board or FUS board CN415 Pins 5 and 6 Output to the RADF CN415 Pins 21 and 22 Output to the SLG board CN416 Pin 1 Output to the finisher CN412 Pin 7 Output to the SYS board CN412 Pin 5 Output to the SYS board CN413 Pin 7 Output to the LGC board CN415 Pin 15 Output to the SLG board 7 4) -12V (e-STUDIO350/450 only) -12VA: CN412 Pin 9 Output to the SYS board -12VB: CN412 Pin 3 Output to the SYS board 5) +24V (e-STUDIO350/450 only) +24VB: CN413 Pin 13 Output to the FAX board November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 POWER SUPPLY UNIT 7-1 05/11 The followings are two output channels which are linked with the door switch. 1) +5.1V +5.1VD: 2) +24V +24VD1: +24VD1: +24VD2: +24VD3: +24VD4: +24VD5: CN414 Pin 9 Output to the LGC board CN414 Pins 1 and 2 Output to the LGC board, PFP/LCF (via LGC board) CN418 Pin 1 Output to the power supply cooling fan CN414 Pins 5 and 6 Output to the LGC board, Bridge unit / Job separator / Offset tray (via LGC board) CN415 Pins 1 and 2 Output to the RADF CN415 Pins 9 and 10 Output to the SLG board CN416 Pin 3 Output to the finisher <Output connector> 1) Not linked with the door switch CN412 For the SYS board CN413 For the LGC board, FIL board / FUS board, FAX board (e-STUDIO350/450 only), PFP/LCF (via LGC board), Bridge unit / Job separator / Offset tray (via LGC board) CN415 For the SLG board, RADF CN416 For the finisher 2) Linked with the door switch CN414 For the LGC board, PFP/LCF (via LGC board), Bridge unit / Job separator / Offset tray (via LGC board) CN415 For the SLG board, RADF CN416 For the finisher CN418 For the power supply cooling fan e-STUDIO350/352/450/452 POWER SUPPLY UNIT November 2003 © TOSHIBA TEC 7-2 05/11 7.2 Fuse When the power supply secondary fuse is blown out, confirm that there is no abnormally with each part using the following table. Voltage +24VD1 Board/Unit LGC +24VD2 Power supply PFP/LCF LGC +24VD3 +24VD4 +24VD5 Part Polygonal motor ADU motor Tray-up motor Laser unit cooling fan Upper drawer feed clutch Lower drawer feed clutch Bypass feed clutch ADU clutch Transport clutch (High speed) Transport clutch (Low speed) Bypass pickup solenoid Power supply cooling fan Exit motor Main motor Toner motor Middle fan Exhaust fan Sub-separation fan Fuser unit cooling fan IH board cooling fan Developer unit cooling fan-1 Developer unit cooling fan-2 Auto-toner sensor Registration clutch Developer drive clutch Discharge LED Key copy counter / Copy key card Bridge unit / Job separator / Offset tray RADF SLG Scan motor Exposure lamp (Lamp inverter) Finisher November 2003 © TOSHIBA TEC Fuse type F3:8A(Semi time-lag) F4:8A(Semi time-lag) F5:4A(Semi time-lag) F6:4A(Semi time-lag) F7:5A(Semi time-lag) e-STUDIO350/352/450/452 POWER SUPPLY UNIT 7-3 05/11 7 Neutral Live Breaker Noise filter e-STUDIO350/352/450/452 POWER SUPPLY UNIT 7-4 05/11 FUS board FIL board Main switch *ASD/AUD/CND models: Standard *MJD model: Option AC IN *NAD/SAD/TWD models: Standard AC MAIN AC DOOR Door switch CN411 CN411 F2 Switching power supply F1 IH Noise filter Noise filter Reg. Reg. F7 F6 F5 F4 F3 CN412 CN412 CN413 CN415 SYS board SYS board LGC board SLG board CN413 LGC board CN415 SLG board CN412 SYS board CN413 FAX board (e-STUDIO350/450 only) -12VB +24VB CN412 SYS board +12VB +12VB CN412 SYS board -12VA +12VB CN412 SYS board +12VA +5.1VB CN415 SLG board, RADF +5.1VB CN416 Finisher +5.1VA CN412 SYS board +5.1VB CN412 SYS board +5.1VB CN413 LGC board, FIL board / FUS board, PFP/LCF (via LGC board), Bridge unit / Job separator / Offset tray (via LGC board) +3.3VA +3.3VB +3.3VB +3.3VB +5.1VD CN414 LGC board +24VD5 CN416 Finisher +24VD4 CN415 SLG board +24VD3 CN415 RADF +24VD2 CN414 LGC board, Bridge unit / Job separator / Offset tray (via LGC board) +24VD1 CN418 Power supply cooling fan +24VD1 CN414 LGC board, PFP/LCF (via LGC board) 7.3 Configuration of Power Supply Unit November 2003 © TOSHIBA TEC 8. REMOTE SERVICE There are following functions as Remote Service. (1) Auto Supply Order Automatically orders the toner and used toner container by FAX or E-mail. (2) Service Notification Notifies the status of the equipment to the service technician by E-mail or FAX. 8.1 Auto Supply Order 8.1.1 Outline Automatically orders the toner and used toner container. (1) Placing an Order There are two ways to place an order. • FAX Installation of the FAX board is required. If the FAX board has not been installed, it is regarded as OFF setting. • E-mail (E-mail body + TIFF image) (2) Order Intervals When the toner empty occurs, the number of occurrences is counted. And when it reaches the specified number for CONDITION, the order is placed automatically. With regard to the used toner container, it is done according to the number of the used toner container full detection. (3) The number of the CONDITION can be set respectively for the toner and used toner container. If Order Failure Occurs If some problems occur and the order cannot be placed after registering an order as a job, refer to the standard countermeasure for the FAX/E-mail transmission failure. 8 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 REMOTE SERVICE 8-1 05/05 8.1.2 Setting Item To enable Auto Supply Order, the following settings are required. Note: When selecting E-mail to place an order, it is required that sending and receiving E-mails are available. Confirm the details to the administrator. (1) Self-diagnosis (08) Setting As the default setting, the Auto Supply Order setting screen is not displayed on the touch panel. To display it, switching the Valid/Invalid setting (08-765) is required. 0: Valid (FAX/Internet FAX) 1: Valid (FAX/Internet FAX/HTTP)* 2: Invalid (Default) When changing the setting value from "2" (default) to "0", the Auto Supply Order setting screen is displayed. (* HTTP has not been supported yet.) e-STUDIO350/352/450/452 REMOTE SERVICE November 2003 © TOSHIBA TEC 8-2 04/05 (2) Touch Panel Setting Each item is set from the Auto Supply Order screen on the touch panel. Entering the password and customer information is required because the setting is made from the ADMIN screen. Setting it with the administrator is a must. • Basic setting [ADMIN] > [SERVICE] > [SUPPLY ORDER SETUP] > [ORDER INFORMATION] AUTO SUPPLY ORDER FAX NUMBER E-MAIL CUSTOMER NAME TEL NUMBER E-MAIL ADDRESS SUPPLIER NAME ADDRESS SERVICE TECNICIAN NUMBER NAME TEL NUMBER E-MAIL Ordered by: [FAX], [MAIL], [HTTP] (*1) FAX number of supplier (*2) E-mail address of supplier (*3) Customer information Supplier information Service technician information *1 HTTP has not been supported yet. *2 Even when "FAX" is selected, the order is not placed without entering the FAX number. *3 Even when "MAIL" is selected, the order is not placed without entering the E-mail address. • Detailed setting for the order [ADMIN] > [SERVICE] > [SUPPLY ORDER SETUP] > [TONER ORDERING] * • • ***** TONER ORDER Order information (TONER /USED TONER CONTAINER) PART NUMBER Part number to be ordered CONDITIOIN The number of conditions (*) QUANTITY The quantity to be ordered AUTO ORDER ON/OFF setting of order for each part The order is placed when the number of replacement reaches the number specified for the CONDITION. FAX number of this equipment (common information) [ADMIN] > [FAX] > [TERMINAL ID] ID NAME ID name of this equipment FAX NUMBER FAX number of this equipment 8 E-mail information of this equipment (common information) [ADMIN] > [E-MAIL] FROM ADDRESS E-mail address of this equipment (*) FROM NAME E-mail username of this equipment * (3) When sending an E-mail, validity of the address is checked. If the address is invalid, it is not sent. Output of setting list of the Auto Supply Order Keying in the following buttons and keys prints the setting list. [USER FUNCTIONS] [USER] [LISTS] [*] [#] [*] [*] [3] [8] [START] November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 REMOTE SERVICE 8-3 04/05 8.1.3 Setting procedure (1) (2) (3) (4) Start up the self-diagnosis setting mode 08-765, and then change the setting value to "0". Turn the power OFF, and then ON. Press the [USER FUNCTIONS] button to enter the user function screen. Press the [ADMIN] button. • When the Administrator Password has been set, ADMINISTRATOR PASSWORD screen is displayed. (5) Press the [PASSWORD] button and the screen is switched to a full keyboard. Then key in the Administrator Password and press the [ENTER] button. * Confirm the password to the administrator. (6) Press the [SERVICE] button in the ADMIN screen. e-STUDIO350/352/450/452 REMOTE SERVICE November 2003 © TOSHIBA TEC 8-4 05/05 (7) The SERVICE screen is displayed. (8) Press the [SUPPLY ORDER SETUP] button. (9) Press the [ORDER INFORMATION] button. (10) The ORDER INFORMATION screen is displayed. 8 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 REMOTE SERVICE 8-5 (11) Press the buttons on the screen of ORDER INFORMATION to set the required item. [FAX]/[MAIL]/[OFF] Select the [FAX] or the [MAIL] button for the transmitting way of order. (HTTP has not been supported yet.) [OFF]: Turn off the AUTO SUPPLY ORDER function. [FAX NUMBER] Input the FAX number of supplier. (To transmit by FAX, the order cannot be placed automatically if you do not input the number.) [E-MAIL] Input the E-mail address of supplier. (To transmit by E-mail, the order cannot be placed automatically if you do not input the address.) (12) Press the [NEXT] button. (Press the [ENTER] button to register, and then the screen returns to the (7) SERVICE screen. Press the [CANCEL] button to cancel this register, and then the screen returns to the (7) SERVICE screen.) (13) The CUSTOMER/SUPPLIER screen is displayed. (14) Press the buttons of the screen of CUSTOMER/SUPPLIER to set the required item. CUSTOMER [NAME] Input the name of customer. [TEL NUMBER] Input the telephone number of customer. [E-MAIL] Input the E-mail address of customer. [ADDRESS] Input the address of customer. SUPPLIER [NAME] [ADDRESS] Input the name of supplier. Input the address of supplier. (15) Press the [NEXT] button. e-STUDIO350/352/450/452 REMOTE SERVICE November 2003 © TOSHIBA TEC 8-6 (16) The SERVICE TECHNICIAN/ RESULT PRINTING screen is displayed. (17) Press a button on the screen of SERVICE TECHNICIAN/ RESULT PRINTING to set the required item. SERVICE TECHNICIAN [NUMBER] Input the number of SERVICE TECHNICIAN. [NAME] Input the name of SERVICE TECHNICIAN. [TEL NUMBER] Input the telephone number of SERVICE TECHNICIAN. [E-MAIL] Input the E-mail address of SERVICE TECHNICIAN. [DESCRIPTION] Input the remarks if you want to register. RESULT PRINTING [OFF] / [ALWAYS] / [ON ERROR] Whichever you press, the result list is printed. (18) Press the [ENTER] button to register and complete the order information setting. (19) The SERVICE screen is returned. 8 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 REMOTE SERVICE 8-7 05/05 (20) Press the [SUPPLY ORDER SETUP] button. (21) Press the [TONER ORDERING] button. (22) The TONER ORDERING screen is displayed. (23) Press the [TONER] button. (Select the part to be ordered.) e-STUDIO350/352/450/452 REMOTE SERVICE November 2003 © TOSHIBA TEC 8-8 (24) Input the order information of TONER. [PART NUMBER] Toner number [CONDITION] The order is placed when the number of toner empty reaches the number specified for the CONDITION. [QUANTITY] Quantity to be ordered AUTO ORDER [ON]/[OFF] Allows you to select whether each part to be ordered is placed automatically or not. (25) Press the [ENTER] button to register the setting of toner order. (26) The TONER ORDERING screen is displayed. (27) Press the [USED TONER CONTAINER] button, and then input the order information of USED TONER CONTAINER in the same way of TONER. 8 (28) Press the [ENTER] button to register the order information. (29) The screen returns to the TONER ORDERING. (30) Press the [USER FUNCTION] button to be switched from the ADMIN screen on touch panel and returned to the BASIC screen, so that the setting of Auto Supply Order is finished. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 REMOTE SERVICE 8-9 Note: Auto Supply Order setting is also available from the following setting mode (08). Items 08 code Contents The transmitting way of order [FAX]/[MAIL] /[OFF] 732 0: Ordered by FAX 2: Ordered by HTTP SUPPLIER [FAX NUMBER] 733 Maximum 32 digits SUPPLIER [E-MAIL] 734 Maximum 192 letters CUSTOMER [NAME] 738 Maximum 50 letters CUSTOMER [TEL NUMBER] 739 Maximum 32 digits CUSTOMER [E-MAIL] 740 Maximum 192 letters CUSTOMER [ADDRESS] 741 Maximum 100 letters SUPPLIER [NAME] 746 Maximum 50 letters SUPPLIER [ADDRESS] 747 Maximum 100 letters SERVICE TECHNICIAN [NUMBER] 742 Maximum 5 digits SERVICE TECHNICIAN [NAME] 743 Maximum 50 letters SERVICE TECHNICIAN [TEL NUMBER] 744 Maximum 32 digits SERVICE TECHNICIAN [E-MAIL] 745 Maximum 192 letters Remarks [DESCRIPTION] 748 Maximum 128 letters RESULT PRINTING [OFF] / [ALWAYS] / [ON ERROR] 764 0: OFF TONER [PART NUMBER] 758 Maximum 20 digits TONER [CONDITION] 760 1-99 TONER [QUANTITY] 759 1-99 USED TONER CONTAINER [PART NUMBER] 761 Maximum 20 digits USED TONER CONTAINER [CONDITION] 763 1-99 USED TONER CONTAINER [QUANTITY] 762 1-99 e-STUDIO350/352/450/452 REMOTE SERVICE 1: Ordered by E-mail 3: OFF 1: Always 2: ON Error November 2003 © TOSHIBA TEC 8 - 10 04/05 8.1.4 Order Sheet Format The sample of order sheet is as follows. (1) FAX (This format is the same as that of TIFF image attached E-mail.) *1 Part not to be ordered is not output. (Less space between the lines) DATE & TIME CUSTOMER NUMBER CUSTOMER NAME CUSTOMER ADDRESS CUSTOMER TEL NUMBER CUSTOMER E-MAIL ADDRESS SERVICE TECHNICIAN TEL NUMBER SERVICE TECHNICIAN E-MAIL SUPPLIER NAME SUPPLIER ADDRESS :99-99-'99 99:99 :XXX :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX PART NUMBER TONER CARTRIDGE BLACK USED TONER CONTAINER : XXXXXXXXXXXX : XXXXXXXXXXXX QUANTITY 99 (*1) 99 DESCRIPTION AREA .............................................. ................................................................. DEVICE DESCRIPTION SERIAL NUMBER DEVICE FAX NUMBER DEVICE E-MAIL ADDRESS :XXXXXXXXXXXXXXXXXXXXXXX :XXXXXXXXXXXXXXXXXXXXXXX :XXXXXXXXXXXXXXXXXXXXXXX :XXXXXXXXXXXXXXXXXXXXXXX TOTAL PRINT COUNTER 999999999 SCAN COUNTER 999999999 (2) E-MAIL (TIFF image attached with the E-mail is the same format with that of the FAX order sheet.) SUBJECT: SUPPLY ORDER REQUEST *1 Part not to be ordered is not output. (Less space between the lines) Date&Time: '03-09-12 00:17 Customer Number: svc02 MachineName: TOSHIBA e-STUDIO450 SerialNumber: CV Device FAX Number: 1122 Device Email: [email protected] OrderInformation: BLACK PartNumber: kuro-01 (*1) Quantity: 1 CounterInformation: PrintCounter(Small) FullColor: 0 TwinColor:0 Black:5 PrintCounter(Large) FullColor: 0 TwinColor:0 Black:0 ScanCounter FullColor: 0 TwinColor: 0 Black: 0 November 2003 © TOSHIBA TEC 8 e-STUDIO350/352/450/452 REMOTE SERVICE 8 - 11 (3) Result list *1 Part not to be ordered is not output. (Less space between the lines) DATE & TIME CUSTOMER NUMBER CUSTOMER NAME CUSTOMER ADDRESS CUSTOMER TEL NUMBER CUSTOMER E-MAIL ADDRESS SERVICE TECHNICIAN TEL NUMBER SERVICE TECHNICIAN E-MAIL SUPPLIER NAME SUPPLIER ADDRESS ORDER XXXXXXXXX :99-99-'99 99:99 :XXX :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX PART NUMBER TONER CARTRIDGE BLACK USED TONER CONTAINER : XXXXXXXXXXXX : XXXXXXXXXXXX QUANTITY 99 (*1) 99 DESCRIPTION AREA .............................................. ................................................................. DEVICE DESCRIPTION SERIAL NUMBER DEVICE FAX NUMBER DEVICE E-MAIL ADDRESS :XXXXXXXXXXXXXXXXXXXXXXX :XXXXXXXXXXXXXXXXXXXXXXX :XXXXXXXXXXXXXXXXXXXXXXX :XXXXXXXXXXXXXXXXXXXXXXX TOTAL PRINT COUNTER 999999999 SCAN COUNTER 999999999 e-STUDIO350/352/450/452 REMOTE SERVICE November 2003 © TOSHIBA TEC 8 - 12 8.2 Service Notification 8.2.1 Outline This function automatically notifies the status of the equipment to the service technician by E-mail or FAX. The following three are the items to be notified. • • • Total Counter Transmit When this function is effective, it notifies each counter information periodically (on the set date and time every month). Service Call Transmit (E-mail only) When this function is effective, it notifies the corresponding error code and such at a service call error. PM Counter Transmit When this function is effective, it notifies that the PM timing has come when the present PM count has reached to its setting value, or the present PM driving count has reached to its setting value. 8.2.2 Setting Note: When using this function, it is required that sending and receiving E-mails or FAXes are available. Confirm the details to the administrator. [ 1 ] Preparation The screen to set this function is not displayed at the default setting. Set this screen to be displayed with the following code (08). 08-774 Setting of notification display 0: Invalid (Default) 1: Valid [ 2 ] Setting procedure (1) Press the [USER FUNCTIONS] button and select the [ADMIN] button. Then enter the password and press the [ENTER] button. • Confirm the password to the administrator. 8 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 REMOTE SERVICE 8 - 13 05/05 (2) Press the [SERVICE] button. (3) Press the [SERVICE NOTIFICATION] button. (4) Press the [E-MAIL] or [FAX] button in "SERVICE NOTIFICATION". • When the [OFF] button is pressed, all functions related Service Notification become ineffective. e-STUDIO350/352/450/452 REMOTE SERVICE November 2003 © TOSHIBA TEC 8 - 14 05/05 (5) Enter the E-mail address or FAX number of the destination. • When pressing the [E-MAIL] button, the screen is switched to a full keyboard. Then enter the E-mail addresses and press the [ENTER] button. (Maximum 3 addresses can be set.) • Press the [FAX NUMBER] button, key in the FAX number and then press the [ENTER] button. 8 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 REMOTE SERVICE 8 - 15 05/05 (6) Press the [ON] button to notify or [OFF] button not to notify of each item for E-mail and FAX. When the Total Count Transmit is set ON, the screen to set the notification date is displayed. Then set the notification date with the following procedure. (The information is notified on the set date and time every month.) • Key in the date (acceptable values: 1-31) in "Date" and press the [SET] button. (Correct the value by pressing the [CLEAR] button if the [SET] button is not yet pressed. Correct the value by pressing the [RESET] button to move the cursor back to the digit to be corrected if the [SET] button is already pressed.) • Key in the time (acceptable values: 00:00-23:59) in "Time". Key in the time in the hour column of "Time", press the [SET] button, key in the time in the minute column of "Time" and press the [SET] button. (Correct the value by pressing the [CLEAR] button if the [SET] button is not yet pressed. Correct the value by pressing the [RESET] button to move the cursor back to the digit to be corrected if the [SET] button is already pressed.) • Press the [ENTER] button to set all. The display returns to the screen at procedure 5). e-STUDIO350/352/450/452 REMOTE SERVICE November 2003 © TOSHIBA TEC 8 - 16 05/05 (7) Press the [ENTER] button. The setting completes. Note: Service Notification setting is also available from the following setting mode (08). Items 08 code Contents Service Notification setting 767 0: OFF (Invalid) E-mail address 1 768 Maximum 192 letters 1:E-mail E-mail address 2 777 Maximum 192 letters E-mail address 3 778 Maximum 192 letters FAX number 1145 Maximum 32 digits Total Counter Transmit setting 769 0: OFF (Invalid) 1: ON (Valid) Total counter transmission date setting 770 1 to 31 Total counter transmission interval setting (Hour/Hour/ Minute/Minute) 776 00:00-23:59 Service Call Transmit setting 775 0: OFF (Invalid) 1: ON (Valid) PM Counter Transmit setting 771 0: OFF (Invalid) 1: ON (Valid) 2:FAX 8 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 REMOTE SERVICE 8 - 17 8.2.3 Items to be notified The items to be notified are shown below. 1) Total Counter Transmit / PM Counter Transmit by E-mail (XML file attached to E-mail has also the same format.) Subject: Counter Notification (In case of the PM Counter Transmit, it is shown as "Periodical Maintenance Notification".) 1 2 3 4 Date Machine Model Serial Number Total Counter 5 6 ChargeCounterFormat: LargeSizeChargeCount 1 LargeSizeChargePaperDefinition 1 7 8 PMCounterFormat: LargeSizePMCount LargeSizePMPaperDefinition : : : : 10/20/2003 13:47 TOSHIBA e-STUDIO450 1234567890 00300000 1 1 Charge Counter: Large Small 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 9 10 11 12 <Print Counter> Copy Print List FAX 13 14 15 <Scan Counter> Copy Scan 00000000 00000000 FAX Scan 00000000 00000000 Net Scan 00000000 00000000 16 17 <FAX Counter> Transmit Receive 00000000 00000000 00000000 00000000 Periodical Maintenance Counter: 18 19 20 21 22 Set PM Current PM Set PMTime Current PMTime 00000000 00000000 00000000 00000000 Printer Error History: Date Time ErrorCode ----------------------------------------------10/18/2003 16:44 F110 10/15/2003 22:28 F110 (*1) 10/15/2003 22:23 F110 09/15/2003 08/25/2003 22:23 11:12 F110 F110 e-STUDIO350/352/450/452 REMOTE SERVICE November 2003 © TOSHIBA TEC 8 - 18 05/05 1 Date 2 Machine model name 3 Serial number 4 Total counter value 5 Count setting of large-sized paper (Fee charging system counter) 6 Definition setting of large-sized paper (Fee charging system counter) 7 Count setting of large-sized paper (PM) 8 Definition setting of large-sized paper (PM) 9 Number of output pages in the Copier Function 10 Number of output pages in the Printer Function 11 Number of output pages at the List Print Mode 12 Number of output pages in the FAX Function 13 Number of scanning pages in the Copier Function 14 Number of scanning pages in the FAX Function 15 Number of scanning pages in the Network Scanning Function 16 Number of transmitted pages in the FAX Function 17 Number of received pages in the FAX Function 18 PM count setting value 19 PM count present value 20 PM driving count setting value 21 PM driving count present value 22 History of error *1 The latest 20 errors are displayed. 8 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 REMOTE SERVICE 8 - 19 04/10 2) Total Counter Transmit / PM Counter Transmit by FAX *1 In case of the PM Counter Transmit, the title is replaced to "PERIODICAL MAINTENANCE NOTIFICATION". COUNTER NOTIFICATION (*1) 1 2 3 4 DATE MACHINE MODEL SERIAL NUMBER TOTAL COUNTER : : : : 05/03/10 13:47 TOSHIBA e-STUDIO450 1234567890 00004787 CHARGE COUNTER FORMAT 5 6 PM COUNTER FORMAT LARGE SIZE CHARGE COUNT :1 LARGE SIZE CHARGE PAPER DEFINITION : 1 7 8 LARGE SIZE PM COUNT :1 LARGE SIZE PM PAPER DEFINITION : 1 CHARGE COUNTER PRINT COUNTER 9 10 11 12 SCAN COUNTER LARGE 00000000 00000000 00000000 00000000 COPY PRINT LIST FAX SMALL 00000000 00000000 00000000 00000000 13 14 15 FAX COUNTER 16 17 22 COPY SCAN FAX SCAN NET SCAN LARGE 00000000 00000000 00000000 SMALL 00000000 00000000 00000000 PERIODICAL MAINTENANCE COUNTER TRANSMIT RECEIVE LARGE SMALL 00000000 00000000 00000000 00000000 18 19 20 21 SET PM CURRENT PM SET PM TIME CURRENT PM TIME :00000000 :00000000 :00000000 :00000000 PRINTER ERROR HISTORY DATE 05/03/09 05/03/05 05/03/05 05/02/15 05/01/25 TIME ERROR CODE 16:44 F110 22:28 F110 22:23 F110 22:23 F110 11:12 F110 DATE TIME ERROR CODE (*2) e-STUDIO350/352/450/452 REMOTE SERVICE November 2003 © TOSHIBA TEC 8 - 20 05/05 1 Date 2 Machine model name 3 Serial number 4 Total counter value 5 Count setting of large-sized paper (Fee charging system counter) 6 Definition setting of large-sized paper (Fee charging system counter) 7 Count setting of large-sized paper (PM) 8 Definition setting of large-sized paper (PM) 9 Number of output pages in the Copier Function 10 Number of output pages in the Printer Function 11 Number of output pages at the List Print Mode 12 Number of output pages in the FAX Function 13 Number of scanning pages in the Copier Function 14 Number of scanning pages in the FAX Function 15 Number of scanning pages in the Network Scanning Function 16 Number of transmitted pages in the FAX Function 17 Number of received pages in the FAX Function 18 PM count setting value 19 PM count present value 20 PM driving count setting value 21 PM driving count present value 22 History of error *2 The latest 20 errors are displayed. 8 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 REMOTE SERVICE 8 - 21 05/05 3) Service Call Transmit Subject: Service Call Notification 1 Date: 10/20/2003 13:47 Machine Name: e-STUDIO450 SerialNumber: 1234567890 2 3 4 5 6 Function: Print Severity: Error ErrorCode: XXXX Message: XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX 7 8 Printer Error History: Date Time ErrorCode -----------------------------------------10/18/2003 16:44 F110 10/15/2003 22:28 F110 (*1) 10/15/2003 22:23 F110 09/15/2003 22:23 08/25/2003 11:12 F110 F110 1 Date (When an error occurs) 2 Machine model name 3 Serial number 4 Function: Fixed at "Print" 5 Severity: Fixed at "Error" 6 Error code 7 Error message: The content of error is displayed. 8 History of error *1 The latest 20 errors are displayed. e-STUDIO350/352/450/452 REMOTE SERVICE November 2003 © TOSHIBA TEC 8 - 22 04/10 9. DATA CLONING with USB STORAGE DEVICE (e-STUDIO352/452) In this equipment, the user data, setting items and SRAM data can be backed up / restored by turning the power ON after connecting the USB storage device on which the data cloning programs have been written to the USB connector mounted on the SYS board. The type of data to be backed up/restored can be selected on the LCD screen in this method. This allows you to back up/restore only the necessary data individually or to back up/restore all data in a batch. Programs needed for data cloning with this method are given in the following table. Storage location Root directory Program file name rootusb, clone_352_452 Important: • It is assumed that data cloning is to be performed when equipment is installed or options are installed. If the address book has been registered, do not perform data cloning. Registered / set data are lost. • The USB storage device for the data cloning must meet the following conditions. A data cloning operation with any devices other than the following will not be guaranteed. - A combination USB storage device with a flash memory (to be connected directly to the USB port) and its capacity is between 128 MB and 512 MB (or 1 GB). - A device compliant with the following specifications established by USB-IF (USB Implementers Forum) Class number: 8 (=08h) (Mass storage class) Sub-Class number: 6 (=06h) (SCSI transfer command set) Protocol number: 80 (=50h) (Bulk-only) * • • • • • • • Most of the common USB storage devices are compliant with the above specifications and are therefore applicable to this data cloning. However, most of these devices were originally developed to be used in an environment for PCs (e.g. Windows or Macintosh) and thus operations exclusively with this equipment have not been fully guaranteed. Therefore, the user must thoroughly check in advance whether there will be any problem in operating with this equipment when adopting one of these devices. The USB storage devices compliant with both USB 1.1 and USB 2.0 can be used for this data cloning. However, the operating speed when using a device compliant with USB 2.0 is equivalent to the one with a device compliant with USB 1.1. Data cloning with any storage devices other than a flash memory (e.g. USB-connectable memory card reader, CD/DVD drive, hard disk) will never be guaranteed. Therefore never use them for this operation. Be sure to unplug the LAN cable and Fax line before data are backed up / restored. Also, do not use the RADF and open the cover, drawer, etc. during the data cloning. Data can be backed up / restored only for the same model and version. If the version is different, update the firmware and back up / restore data in the same version. Restore data to equipment which has the same options as when the data are backed up. If "Department management" or "User management information" is restored, the counter values are copied as well, so clear all of them. However, the total counter is not copied. Delete the backed up data in the USB storage device after the data cloning. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 DATA CLONING with USB STORAGE DEVICE (e-STUDIO352/452) 9-1 05/11 9 [A] Data cloning procedure (Backup) Important: • The file system for the USB storage device should be in the FAT format. Note that any device formatted in FAT32 or NTFS will not be operated. Its file system can be confirmed by opening the properties of the device from Windows Explorer. • Never turn the power of the equipment OFF during data cloning, or the data could be damaged and the operation not carried out properly. (1) Connect the USB storage device to the PC and delete all data in the USB storage device. • The file system for the USB storage device should be in the FAT format. • Windows95 and NT do not support USB. The data cannot be written into the device with the PC in which these OS are installed. (2) Write the program file. • Write the data cloning program into the root directory. (3) Shut down the equipment. (4) Connect the USB storage device to the USB connector (host) on the SYS board. USB connector (host) USB storage device Fig. 9-1 Notes: • Do not connect multiple USB storage devices together. • The USB storage device can be connected to either of 2 USB connectors (host). • In case the printer kit (GM-1060), printer/scanner kit (GM-2060) and scanner kit (GM-4060) are used, the data must be backed up after all the "dongles" are disconnected from the USB connector (host) and only the USB storage device is connected. e-STUDIO350/352/450/452 DATA CLONING with USB STORAGE DEVICE (e-STUDIO352/452) 9-2 05/11 November 2003 © TOSHIBA TEC <User Data Backup> (5) Turn the power ON while pressing the [5] and [9] button simultaneously. The screen to select the backup/restore items is displayed. Fig. 9-2 (6) Select the items to be performed with the digital keys. • In case of backup, select one of the following items. <Backing up User data> Select "1: User Data Back Up". <Backing up Setting item> Select "3: Setting Back Up". <Backing up SRAM data> Select "5: SRAM Data Back Up". Note: After the item is selected with the digital keys, displaying the next menu may take a long time. (7) Press the [1] button. The screen to select the user data backup item is displayed. In this screen, the items to be backed up are shown after the mark "*". (The items "4", "5" and "6" are selected in the screen by default.) 9 Fig. 9-3 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 DATA CLONING with USB STORAGE DEVICE (e-STUDIO352/452) 9-3 05/11 (8) Select the items to be backed up with the digital keys. The mark "*" is shown on the selected item. The mark "*" can be deleted or added each time the corresponding digital key is pressed. • To back up the data in a batch, select "4", "5" or "6". (Selecting "4" performs "1", "2" and "3" together.) • To back up the data individually, select the following items. <Backing up Address book> Select "1: Address Book" only. <Backing up Mail box> Select "2: Mail Box" only. < Backing up Template> Select "3: Template" only. <Backing up 1: Address Book, 2: Mail Box and 3: Template in a batch> Select "4: Combined" only. <Backing up Department management> Select "5: Department Code" only. < Backing up User management information> Select "6: User Info" only. E.g.: In case of backing up the department management and user management information Fig. 9-4 e-STUDIO350/352/450/452 DATA CLONING with USB STORAGE DEVICE (e-STUDIO352/452) 9-4 05/11 November 2003 © TOSHIBA TEC (The following screens are given as an example of when all items are backed up.) (9) Press the [Start] button. The backup starts and the backing up status is displayed on the LCD screen. Fig. 9-5 (10) "Back Up Completed" is displayed on the LCD screen when the backup has been properly completed. Fig. 9-6 (11) Turn the power OFF and remove the USB storage device. 9 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 DATA CLONING with USB STORAGE DEVICE (e-STUDIO352/452) 9-5 05/11 <Setting Backup> (12) Connect the USB storage device to the USB connector (host) on the SYS board. (13) Turn the power ON while pressing the [5] and [9] button simultaneously. The screen to select the backup/restore items is displayed. Fig. 9-7 Note: After the item is selected with the digital keys, displaying the next menu may take a long time. (14) Press the [3] button. The screen to select the setting backup item is displayed. In this screen, the items to be backed up are shown after the mark "*". (No items are selected in the screen by default.) Fig. 9-8 e-STUDIO350/352/450/452 DATA CLONING with USB STORAGE DEVICE (e-STUDIO352/452) 9-6 05/11 November 2003 © TOSHIBA TEC (15) Select the items to be backed up with the digital keys. The mark "*" is shown on the selected item. The mark "*" can be deleted or added each time the corresponding digital key is pressed. • To back up the data individually, select the following items. <Backing up TopAccess: Network/Print Service> Select "1: Network/Print Service" only. <Backing up TopAccess: SaveAsFile/Email/InternetFAX> Select "2: SaveAsFile/Email/InternetFAX" only. <Backing up TopAccess: Notification > Select "3: Notification" only. <Backing up TopAccess: Directory Service> Select "4: Directory Service" only. <Backing up Option: Fax setting> Select "5: FAX Kit" only. <Backing up Option: WirelessLAN/Bluetooth setting> Select "6: WirelessLAN/Bluetooth Kit" only. (The following screens are given as an example of when all TopAccess items are backed up.) (16) Press the [Start] button. The backup starts and the backing up status is displayed on the LCD screen. Fig. 9-9 9 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 DATA CLONING with USB STORAGE DEVICE (e-STUDIO352/452) 9-7 05/11 (17) "Back Up Completed" is displayed on the LCD screen when the backup has been properly completed. Fig. 9-10 (18) Turn the power OFF and remove the USB storage device. <SRAM Data Backup> (19) Connect the USB storage device to the USB connector (host) on the SYS board. (20) Turn the power ON while pressing the [5] and [9] button simultaneously. The screen to select the backup/restore items is displayed. Fig. 9-11 Note: After the item is selected with the digital keys, displaying the next menu may take a long time. e-STUDIO350/352/450/452 DATA CLONING with USB STORAGE DEVICE (e-STUDIO352/452) 9-8 05/11 November 2003 © TOSHIBA TEC (21) Press the [5] button. The screen to select the SRAM data backup item is displayed. In this screen, the item to be backed up is shown after the mark "*". (The item is not selected in the screen by default.) Fig. 9-12 (22) Select the item to be backed up with the digital keys. The mark "*" is shown on the selected item. The mark "*" can be deleted or added each time the corresponding digital key is pressed. • To back up the data individually, select the following item. <Backing up SRAM Data> Select "1. SRAM". Note: The backup/restore of the SRAM data can be performed only for the same model. The ROM version must be the same when the data are backed up and restored. (The following screens are given as an example of when SRAM data are backed up.) (23) Press the [Start] button. The backup starts and the backing up status is displayed on the LCD screen. 9 Fig. 9-13 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 DATA CLONING with USB STORAGE DEVICE (e-STUDIO352/452) 9-9 05/11 (24) "Back Up Completed" is displayed on the LCD screen when the backup has been properly completed. Fig. 9-14 (25) Turn the power OFF and remove the USB storage device. e-STUDIO350/352/450/452 DATA CLONING with USB STORAGE DEVICE (e-STUDIO352/452) 9 - 10 05/11 November 2003 © TOSHIBA TEC [B] Data cloning procedure (Restore) Important: • The file system for the USB storage device should be in the FAT format. Note that any device formatted in FAT32 or NTFS will not be operated. Its file system can be confirmed by opening the properties of the device from Windows Explorer. • Never turn the power of the equipment OFF during data cloning, or the data could be damaged and the operation not carried out properly. (1) Shut down the equipment. (2) Connect the USB storage device to the USB connector (host) on the SYS board. USB connector (host) USB storage device Fig. 9-15 Notes: • Do not connect multiple USB storage devices together. • The USB storage device can be connected to either of 2 USB connectors (host). • In case the printer kit (GM-1060), printer/scanner kit (GM-2060) and scanner kit (GM-4060) are used, the data must be restored after all the "dongles" are disconnected from the USB connector (host) and only the USB storage device is connected. 9 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 DATA CLONING with USB STORAGE DEVICE (e-STUDIO352/452) 9 - 11 05/11 <User Data Restore> (3) Turn the power ON while pressing the [5] and [9] button simultaneously. The screen to select the backup/restore items is displayed. Fig. 9-16 (4) Select the items to be performed with the digital keys. • In case of restore, select the following items. <Restoring User data> Select "2: User Data Restore". <Restoring Setting item> Select "4: Setting Restore". <Restoring SRAM data> Select "6: SRAM Data Restore". Note: After the item is selected with the digital keys, displaying the next menu may take a long time. (5) Press the [2] button. The screen to select the user data restore item is displayed. In this screen, the items to be restored are shown after the mark "*". (The items "4", "5" and "6" are selected in the screen by default.) Fig. 9-17 e-STUDIO350/352/450/452 DATA CLONING with USB STORAGE DEVICE (e-STUDIO352/452) 9 - 12 05/11 November 2003 © TOSHIBA TEC (6) Select the items to be restored with the digital keys. The mark "*" is shown on the selected item. The mark "*" can be deleted or added each time the corresponding digital key is pressed. • To restore the data in a batch, select "4", "5" or "6". (Selecting "4" performs "1", "2" and "3" together.) • To restore the data individually, select the following items. Be sure to select the same item as the one backed up individually. <Restoring Address book> Select "1: Address Book" only. <Restoring Mail box> Select "2: Mail Box" only. < Restoring Template> Select "3: Template" only. <Restoring 1: Address Book, 2: Mail Box and 3: Template in a batch> Select "4: Combined" only. <Restoring Department management> Select "5: Department Code" only. <Restoring User management information> Select "6: User Info" only. E.g.: In case of restoring the department management and user management information Fig. 9-18 9 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 DATA CLONING with USB STORAGE DEVICE (e-STUDIO352/452) 9 - 13 05/11 (The following screens are given as an example of when all items are restored.) (7) Press the [Start] button. The restore starts and the restoring status is displayed on the LCD screen. Fig. 9-19 (8) "Restore Completed" is displayed on the LCD screen when the restore has been properly completed. Fig. 9-20 (9) Turn the power OFF and remove the USB storage device. (10) Clear the counter (in case of restoring "Department Code" and "User Info"). Since the counter values are also copied, clear all of them. However, the total counter is not copied. <Procedure> Press the buttons as follows: [USER FUNCTION] ![ADMIN] !Enter the password ! [COUNTER] ![DEPARTMENT SETTING] !Enter the password ![RESET ALL COUNTERS] * Enable the department management when the [RESET ALL COUNTERS] button is set to be disabled. e-STUDIO350/352/450/452 DATA CLONING with USB STORAGE DEVICE (e-STUDIO352/452) 9 - 14 05/11 November 2003 © TOSHIBA TEC <Setting Restore> (11) Connect the USB storage device to the USB connector (host) on the SYS board. (12) Turn the power ON while pressing the [5] and [9] button simultaneously. The screen to select the backup/restore items is displayed. Fig. 9-21 Note: After the item is selected with the digital keys, displaying the next menu may take a long time. (13) Press the [4] button. The screen to select the setting restore item is displayed. In this screen, the items to be restored are shown after the mark "*". (No items are selected in the screen by default.) Fig. 9-22 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 DATA CLONING with USB STORAGE DEVICE (e-STUDIO352/452) 9 - 15 05/11 9 (14) Select the items to be restored with the digital keys. The mark "*" is shown on the selected item. The mark "*" can be deleted or added each time the corresponding digital key is pressed. • To restore the data individually, select the following items. <Restoring TopAccess: Network/Print Service> Select "1: Network/Print Service" only. <Restoring TopAccess: SaveAsFile/Email/InternetFAX> Select "2: SaveAsFile/Email/InternetFAX" only. <Restoring TopAccess: Notification > Select "3: Notification" only. <Restoring TopAccess: Directory Service> Select "4: Directory Service" only. <Restoring Option: Fax setting> Select "5: FAX Kit" only. <Restoring Option: WirelessLAN/Bluetooth setting> Select "6: WirelessLAN/Bluetooth Kit" only. Note: Be sure to restore the same option items in the same condition as when the option items were backed up. (The following screens are given as an example of when all TopAccess items are restored.) (15) Press the [Start] button. The restore starts and the restoring status is displayed on the LCD screen. Fig. 9-23 e-STUDIO350/352/450/452 DATA CLONING with USB STORAGE DEVICE (e-STUDIO352/452) 9 - 16 05/11 November 2003 © TOSHIBA TEC (16) "Restore Completed" is displayed on the LCD screen when the restore has been properly completed. Fig. 9-24 (17) Turn the power OFF and remove the USB storage device. <SRAM Data Restore> (18) Connect the USB storage device to the USB connector (host) on the SYS board. (19) Turn the power ON while pressing the [5] and [9] button simultaneously. The screen to select the backup/restore items is displayed. Fig. 9-25 Note: After the item is selected with the digital keys, displaying the next menu may take a long time. November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 DATA CLONING with USB STORAGE DEVICE (e-STUDIO352/452) 9 - 17 05/11 9 (20) Press the [6] button. The screen to select the SRAM data restore item is displayed. In this screen, the item to be restored is shown after the mark "*". (The item is not selected in the screen by default.) Fig. 9-26 (21) Select the item to be restored with the digital keys. The mark "*" is shown on the selected item. The mark "*" can be deleted or added each time the corresponding digital key is pressed. • To restore the data individually, select the following item. <Restoring SRAM Data> Select "1. SRAM". Note: The backup/restore of the SRAM data can be performed only for the same model. The ROM version must be the same when the data are backed up and restored. (The following screens are given as an example of when SRAM data are restored.) (22) Press the [Start] button. The restore starts and the restoring status is displayed on the LCD screen. Fig. 9-27 e-STUDIO350/352/450/452 DATA CLONING with USB STORAGE DEVICE (e-STUDIO352/452) 9 - 18 05/11 November 2003 © TOSHIBA TEC (23) "Restore Completed" is displayed on the LCD screen when the restore has been properly completed. Fig. 9-28 (24) Turn the power OFF and remove the USB storage device. 9 November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 DATA CLONING with USB STORAGE DEVICE (e-STUDIO352/452) 9 - 19 05/11 [C] Confirmation of the error "Back Up ERROR X" (X: Error number) is displayed at the top of the LCD screen when the data have not been properly backed up / restored. In this case, turn the power OFF and then check the following items. After confirming and solving the problem, back up / restore the data again from the beginning. • Does the USB storage device meet the conditions being used for this cloning? • Is the updated program file written on the USB storage device properly? • Is the USB storage device installed properly? • Is the USB storage device or the equipment damaged? Fig. 9-29 Error number ERROR 1 ERROR 2 ERROR 3 ERROR 4 ERROR 5 ERROR 6 ERROR 7 ERROR 8 ERROR 9 ERROR 10 ERROR 11 Error content Copy error I/F error USB memory full error Working folder error File not found error Security error Checksum error Model check error Version check error Destination check error Serial number check error e-STUDIO350/352/450/452 DATA CLONING with USB STORAGE DEVICE (e-STUDIO352/452) 9 - 20 05/11 November 2003 © TOSHIBA TEC [D] Backup file Backed up data files are encrypted. <User data file> The folder "user_data" is created in the root directory and the following files are stored in it. Data item Address book Mailbox Template Back up the Address book, Mailbox and Template in a batch Department management information User management information File name BACKUP_ADDR.sct BACKUP_MBOX.sct BACKUP_TEMP.sct BACKUP_ALL.sct BACKUP_Department.sct BACKUP_User.sct <Setting data file> The folder "setting_data" is created in the root directory and the following files are stored in it. Data item Network / Print service SaveAsFile / Email / InternetFAX Notification setting Directory Service FAX setting Wireless LAN setting / Bluetooth setting File name network.sct scan.sct notice.sct ldap.sct fax.sct wl.sct, bl.sct <SRAM data file> The folder "sram_data" is created in the root directory and the following file is stored in it. Data item File name SRAM * sram.sct In addition to the backed up data, the following files are created in each folder. Back up item File name user_data.txt setting_data.txt sram_data.txt User data Setting item data SRAM data <Contents of file> Version: VTD08.100 J Serial Number: 0123456789 Date: MON SEP 26 18:34:40 2005 • File format (user_data.txt, setting_data.txt, sram_data.txt: all in common) Line 1: Version Line 2: Serial number Line 3: Date November 2003 © TOSHIBA TEC e-STUDIO350/352/450/452 DATA CLONING with USB STORAGE DEVICE (e-STUDIO352/452) 9 - 21 05/11 9 e-STUDIO350/352/450/452 DATA CLONING with USB STORAGE DEVICE (e-STUDIO352/452) 9 - 22 05/11 November 2003 © TOSHIBA TEC 05/11 MJD MODEL: OPTION CN431 AC(L) 4 PWA-F-FUS INLET (AC IN) MAIN GND RY G F AC(L:MAIN) AC(N:MAIN) NF 4 3 AC(N) AC(L) SAD,TWD NAD MODELS: STANDARD NS-FIL (NOISE FILTER) 2 1 J656 2 2 3 3 1 1 J662 CN432 1 2 3 4 5 6 CN432 1 2 3 4 5 6 PWA-F-FIL CN433 3 2 1 RY 3 4 5 6 3 4 5 6 2 2 1 1 J581 CN528 1 3 2 2 SG 3 1 +5.1VB (OPTION) +5V WIRELESS LAN AC ADAPTER CN433 3 2 1 1 2 SG 3 BREAKER +5.1VB N A GND B L C CN493 AC(L) 1 2 J655 J582 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 LOAD J653 AC(N:OUT) AC (GND) AC(L:OUT) 3 AC(N) 4 CN494 AC(L) 4 FG AC(N) 3 2 1 CN495 +5.1VB 1 2 SG 3 ASD,AUD,CND MODELS: STANDARD AC(N) 3 10 - 1 +5.1VB 1 SG 2 4 2 SG +5.1VB J541 3 1 4 3 COV-INTLCK-SW 2 1 J598 2 2 1 1 J606 A CN451 AC(N:SCN DH) AC(L:SCN DH) AC(N:DRM DH) AC(L:DRM DH) PS-IH SCANNER J641 J60 2 1 J635 J463 J462 2 J583 1 6 3 4 J411 1 J61 J62 THERMO-SCN-DH THERMO-DRM-DH CN454 DH-SCN-N 1 1 DH-SCN-L 2 2 J644 2 1 J607 B CN450 CN453 AC-IN-THM(N) AC-IN-THM(N) AC-IN-THM(N) AC-IN(L) AC(L:DOOR) AC(N:DOOR) AC(L:MAIN) AC(L:MAIN) J604 AC(N:MAIN) AC(N:MAIN) OPENING/CLOSING (COVER ) INTERLOCK SWITCH MAIN-SW (MAIN-SWITCH) AC(N:DRM DH) AC(L:DRM DH) AC(N:SCN DH) AC(L:SCN DH) AC(L) AC(N) 1 1 2 2 J63 J64 1 1 2 2 CN413 11 12 +5.1VB SG NAD,MJD MODELS: OPTION ASD,AUD,SAD, TWD,CND MODELS: STANDARD FUSER DC SCN-L-DH SCN-R-DH IH-COIL THERMO-FSR AC-DC DC PS-ACC AC-DC DRM-DH F1 F2 NF November 2003 © TOSHIBA TEC NF e-STUDIO350/450 only 10. WIRE HARNESS CONNECTION DIAGRAMS 10.1 AC Wire Harness 10 Fig. 10-1 e-STUDIO350/352/450/452 WIRE HARNESS CONNECTION DIAGRAMS e-STUDIO350/352/450/452 WIRE HARNESS CONNECTION DIAGRAMS 10 - 2 November 2003 © TOSHIBA TEC H G F E D C CN2 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 SCRAMBLER BOARD 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 J428 1 2 3 4 5 6 7 8 9 10 11 J429 A PCI SLOT(1) 1 J425 LDFC-1 1 LDFC-2 2 LDFC-4 3 LDFC-5 4 LDFC-6 5 LDFC-7 6 LDFC-8 7 LDFC-9 8 LDFC-10 9 LDFC-11 10 LDFC-12 11 LDFC-13 12 LDFC-15 13 LDON0 14 LDON1 15 SG 16 J426 SCN15 1 SCN14 2 SCN13 3 SCN12 4 SCN11 5 RET0 6 RET1 7 RET2 8 RET3 9 RET8 10 RET9 11 J424 FRAWE 1 LOAD 2 CP 3 SG 4 +5.1VA 5 SG 6 VEE 7 D.OFF 8 D0 9 D1 10 D2 11 D3 12 J422 YD 1 XL 2 XR 3 YU 4 J423 CCFL+ 1 2 CCFL3 PCI SLOT(0) PWA-F-DSP A15 A14 A13 A12 A11 A10 A9 A8 A7 A6 A5 A4 A3 A2 A1 B15 B14 B13 B12 B11 B10 B9 B8 B7 B6 B5 B4 B3 B2 B1 J427 A1 A2 A3 A4 A5 A6 A7 A8 A9 A10 A11 A12 A13 A14 A15 B1 B2 B3 B4 B5 B6 B7 B8 B9 B10 B11 B12 B13 B14 B15 A15 A14 A13 A12 A11 A10 A9 A8 A7 A6 A5 A4 A3 A2 A1 B15 B14 B13 B12 B11 B10 B9 B8 B7 B6 B5 B4 B3 B2 B1 COIN CONTROLLER/ COPY KEY CARD (OPTION) XSCL-1A LP-1A WE-1A YP-1A SG BZON-0A CPPOW-0A LDCLKA LDDAT-0A LDLTH-0A LDON1-0A LDON0-0A SG +5.1VA +5.1VA +5.1VA +5.1VA RSTCP-0A SG RTS1-0A CTS1-0A SOUT0-1A SIN0-1A SG UD3-1A UD2-1A UD1-1A UD0-1A SG LCDEN-1A PCI J527 J523 J526 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 CN150 CN126 L/S 1 FULL-C 2 MONO-C 3 B/W 4 +5.1VA 5 SG 6 NC 7 CN118 XSCL-1A 1 LP-1A 2 WF-1A 3 YD-1A 4 INVGND 5 BZON-0A 6 CPPOW-1A 7 LDCLK-1A 8 LDDAT-1A 9 LDLTH-1A 10 LDON1-0A 11 LDON0-0A 12 SG 13 +5.1VA 14 +5.1VA 15 +5.1VA 16 +5.1VA 17 CPRST-0A 18 SG 19 RTS0-0A 20 CTS0-0A 21 SOUT[0] 22 SIN[0] 23 SG 24 UD3-1A 25 UD2-1A 26 UD1-1A 27 UD0-1A 28 SG 29 LCDEN-1A 30 CN124 +3.3VA 1 +3.3VA 2 +3.3VA 3 SG 4 -12VA 5 -12VA 6 +5.1VA 7 +5.1VA 8 +3.3VA 9 OPBINT(2) 10 OPBINT(0) 11 SG 12 PCICLK(5) 13 SG 14 PCICLK(3) 15 SG 16 REQ(1)# 17 REQ(0)# 18 +3.3VA 19 AD[31] 20 AD[29] 21 SG 22 AD[27] 23 AD[25] 24 +3.3VA 25 C/BE(3)# 26 AD[23] 27 SG 28 AD[21] 29 AD[19] 30 +3.3VA 31 AD[17] 32 C/BE(2)# 33 SG 34 IRDY# 35 +3.3VA 36 DEVSEL# 37 SG 38 LOCK# 39 PERR# 40 +3.3VA 41 SERR# 42 +3.3VA 43 C/BE(1)# 44 AD[14] 45 SG 46 AD[12] 47 AD[10] 48 M66EN 49 SG 50 AD[8] 51 AD[7] 52 +3.3VA 53 AD[5] 54 AD[3] 55 SG 56 AD[1] 57 +3.3VA 58 +5.1VA 59 SG 60 +3.3VA 61 +3.3VA 62 +3.3VA 63 SG 64 +12VA 65 +12VA 66 +5.1VA 67 +5.1VA 68 +3.3VA 69 OPBINT(1) 70 +3.3VA 71 PCIRST# 72 +3.3VA 73 PCICLK(4) 74 +3.3VA 75 GNT(1)# 76 GNT(0)# 77 SG 78 PME# 79 AD[30] 80 +3.3VA 81 AD[28] 82 AD[26] 83 SG 84 AD[24] 85 +3.3VA 86 +3.3VA 87 AD[22] 88 AD[20] 89 SG 90 AD[18] 91 AD[16] 92 +3.3VA 93 FRAME# 94 SG 95 TRDY# 96 SG 97 STOP# 98 +3.3VA 99 +3.3VA 100 SG 101 SG 102 PAR 103 AD[15] 104 +3.3VA 105 AD[13] 106 AD[11] 107 SG 108 AD[9] 109 SG 110 C/BE(0)# 111 +3.3VA 112 AD[6] 113 AD[4] 114 SG 115 AD[2] 116 AD[0] 117 +3.3VA 118 +5.1VA 119 +5.1VA 120 CN120 VBUS 1 D2 D+ 3 SG 4 VBUS 5 D6 D+ 7 SG 8 CN119 VBUS 1 D2 D+ 3 SG 4 CN109 TXD 1 RXD 2 RTS 3 DSR 4 DTR 5 CTS 6 CNT 7 SG 8 CN172 2 3 2 7 6 4 8 1 5 NC 9 CN108 STB 1 DATA0 2 DATA1 3 DATA2 4 DATA3 5 DATA4 6 DATA5 7 DATA6 8 DATA7 9 NACK 10 BUSY 11 PERROR 12 SELECT 13 NATFD 14 NC 15 SG 16 FG 17 LOGIC 18 SG 19 SG 20 SG 21 SG 22 SG 23 SG 24 SG 25 SG 26 SG 27 SG 28 SG 29 SG 30 NINIT 31 NFAULT 32 NC 33 NC 34 NC 35 NSELIN 36 A CN112 /RESET 1 SG 2 DD7 3 DD8 4 DD6 5 DD9 6 DD5 7 DD10 8 DD4 9 DD11 10 DD3 11 DD12 12 DD2 13 DD13 14 DD1 15 DD14 16 DD0 17 DD15 18 SG 19 NC(KEY) 20 MDARQ 21 SG 22 /DIOW 23 SG 24 /DIOR 25 SG 26 IORDY 27 SG 28 /DMACK 29 SG 30 INTRQ 31 NC(RESERVED) 32 DA1 33 /PDIAG 34 DA0 35 DA2 36 /CS0 37 /CS1 38 /DASP 39 SG 40 STANADARD CN113 +12VA 1 SG 2 SG 3 +5.1VA 4 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 CN170 1 2 3 4 CN171 HDD CN116 SG 1 DQ0 2 DQ1 3 DQ2 4 DQ3 5 +3.3VA 6 DQ4 7 DQ5 8 DQ6 9 DQ7 10 DQ8 11 SG 12 DQ9 13 DQ10 14 DQ11 15 DQ12 16 DQ13 17 +3.3VA 18 DQ14 19 DQ15 20 NC 21 NC 22 SG 23 NC 24 NC 25 +3.3VA 26 /WE 27 DQMB0 28 DQMB1 29 /CS0 30 NC 31 SG 32 A0 33 A2 34 A4 35 A6 36 A8 37 A10 38 BA1 39 +3.3VA 40 +3.3VA 41 CLK0 42 SG 43 NC 44 /CS2 45 DQMB2 46 DQMB3 47 NC 48 +3.3VA 49 NC 50 NC 51 NC 52 NC 53 SG 54 DQ16 55 DQ17 56 DQ18 57 DQ19 58 +3.3VA 59 DQ20 60 NC 61 NC 62 CKE1 63 SG 64 DQ21 65 DQ22 66 DQ23 67 SG 68 DQ24 69 DQ25 70 DQ26 71 DQ27 72 +3.3VA 73 DQ28 74 DQ29 75 DQ30 76 DQ31 77 SG 78 CLK2 79 NC 80 NC(WP) 81 SDA 82 SCL 83 +3.3VA 84 SG 85 DQ32 86 DQ33 87 DQ34 88 DQ35 89 +3.3VA 90 DQ36 91 DQ37 92 DQ38 93 DQ39 94 DQ40 95 SG 96 DQ41 97 DQ42 98 DQ43 99 DQ44 100 DQ45 101 +3.3VA 102 DQ46 103 DQ47 104 NC 105 NC 106 SG 107 NC 108 NC 109 +3.3VA 110 /CAS 111 DQMB4 112 DQMB5 113 /CS1 114 /RAS 115 SG 116 A1 117 A3 118 A5 119 A7 120 A9 121 A11 122 BA0 123 +3.3VA 124 NC(CLK1) 125 A12 126 SG 127 CKE 128 /CS3 129 DQMB6 130 DQMB7 131 NC(A13) 132 +3.3VA 133 NC 134 NC 135 NC 136 NC 137 SG 138 DQ48 139 DQ49 140 DQ50 141 DQ51 142 +3.3VA 143 DQ52 144 NC 145 NC 146 NC 147 SG 148 DQ53 149 DQ54 150 DQ55 151 SG 152 DQ56 153 DQ57 154 DQ58 155 DQ59 156 +3.3VA 157 DQ60 158 DQ61 159 DQ62 160 DQ63 161 SG 162 NC(CLK3) 163 NC 164 SA0 165 SA1 166 SA2 167 +3.3VA 168 PWA-F-SYS Board to Board J3 CN14 26 25 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 CN1 +5.1VB 1 +5.1VB 2 SG 3 SG 4 CCDRS 5 SG 6 CCDCP 7 SG 8 CCDSH 9 SG 10 CCDCK2B 11 SG 12 CCDCK2A 13 SG 14 CCDCK1A 15 SG 16 CCD-EVEN 17 SG 18 CCD-ODD 19 SG 20 AG 21 AG 22 AG 23 +12VB 24 +12VB 25 +12VB 26 CN600 TXOUT2 1 +5VA 2 +12VB 3 +3.3VB 4 MOD2DMA-1 5 SG 6 MEM2CS-0 7 +5.1VB 8 MEMRD2-0 9 CLKOE-1 10 TXEN2-1 11 +5.1VB 12 A[16] 13 A[14] 14 A[12] 15 A[10] 16 A[8] 17 A[6] 18 A[4] 19 A[2] 20 A[0] 21 +5.1VB 22 CEP1RST-0 23 +5.1VB 24 SG 25 CEPCLK 26 SG 27 D[0] 28 D[2] 29 D[4] 30 D[6] 31 D[8] 32 D[10] 33 D[12] 34 D[14] 35 SG 36 MOD2DET-0 37 SG 38 DREQC2-1 39 DACKC2-0 40 RXIN2 41 AG 42 -12VB 43 AG 44 MD2INT-1 45 MOD2CS-0 46 MOD2RST-0 47 SG 48 RXEN2-1 49 MEMWRH2-0 50 MEMWRL2-0 51 A[18] 52 A[17] 53 A[15] 54 A[13] 55 A[11] 56 A[9] 57 A[7] 58 A[5] 59 A[3] 60 A[1] 61 CPURST-0 62 CEP2INT-1 63 +5.1VB 64 +5.1VB 65 IORD2-0 66 IOWR2-0 67 D[1] 68 D[3] 69 D[5] 70 D[7] 71 D[9] 72 D[11] 73 D[13] 74 D[15] 75 +5.1VB 76 +5.1VB 77 CEP2CS-0 78 DREQD2-1 79 DACKD2-0 80 CN702 +24VB 3 1 PG 2 2 NC 1 3 3 JPD MODEL ONLY J558 NC NC 1 3 PG PG 2 2 +24VB +24VB 3 1 MDM 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 CN401 FAX(OPTION) PWA-F-CCD B J151 J152 TRST# A1 +12VA A2 TMS A3 TD1 A4 +5.1VA A5 INTA# A6 INTC# A7 +5.1VA A8 RESERVED A9 +3.3VA A10 RESERVED A11 A12 A13 +3.3VAUX A14 RST# A15 +3.3VA A16 GNT# A17 SG A18 RME# A19 AD[30] A20 +3.3VA A21 AD[28] A22 AD[26] A23 SG A24 AD[24] A25 IDSEL A26 +3.3VA A27 AD[22] A28 AD[20] A29 SG A30 AD[18] A31 AD[16] A32 +3.3VA A33 FRAME# A34 SG A35 TRDY# A36 SG A37 STOP# A38 +3.3VA A39 RESERVED A40 RESERVED A41 SG A42 PAR A43 AD[15] A44 +3.3VA A45 AD[13] A46 AD[11] A47 SG A48 AD[09] A49 SG A50 SG A51 C/BE(0)# A52 +3.3VA A53 AD[06] A54 AD[04] A55 SG A56 AD[02] A57 AD[00] A58 +3.3VA A59 REQ64# A60 +5.1VA A61 +5.1VA A62 -12VA B1 TCK B2 SG B3 TD0 B4 +5.1VA B5 +5.1VA B6 INTB# B7 INTD# B8 PRSNT1# B9 RESERVED B10 PRSNT2# B11 B12 B13 RESERVED B14 SG B15 CLK B16 SG B17 REQ# B18 +3.3VA B19 AD[31] B20 AD[29] B21 SG B22 AD[27] B23 AD[25] B24 +3.3VA B25 C/BE(3)# B26 AD[23] B27 SG B28 AD[21] B29 AD[19] B30 +3.3VA B31 AD[17] B32 C/BE(2)# B33 SG B34 IRDY# B35 +3.3VA B36 DEVSEL# B37 SG B38 LOCK# B39 PERR# B40 +3.3VA B41 SERR# B42 +3.3VA B43 C/BE(1)# B44 AD[14] B45 SG B46 AD[12] B47 AD[10] B48 M66EN B49 SG B50 SG B51 AD[08] B52 AD[07] B53 +3.3VA B54 AD[05] B55 AD[03] B56 SG B57 AD[01] B58 +3.3VA B59 ACK64# B60 +5.1VA B61 +5.1VA B62 Board to Board CN9 PG 1 PG 2 LMPON-A 3 +24VD4 4 +24VD4 5 1 2 3 4 5 CN20 LP-EXPO A4 SERIES ONLY FAX INV-EXP M SCAN-MOT 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 APS1 APS2 APS3 APS-C APS-R J34 2 1 PWA-F-NIC 4 +5VAPS APS2 SG +5VAPS APS1 SG J30 3 2 1 J29 3 2 1 MAD[5] MAD[7] MAD[9] MAD[11] MAD[13] MAD[15] MAD[17] ROMDT +5.1VB LED MAD[4] MAD[6] MAD[8] MAD[10] MAD[12] MAD[14] MAD[16] MAD[18] SG SG MDT[1] MDT[3] MDT[5] MDT[7] PNLCS PNLDT1 PNLDT3 MDT[0] MDT[2] MDT[4] MDT[6] MRD PNLDT0 PNLDT2 +5VAPS APS3 SG 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 +5VAPS APSC SG NC +24VD4 FANSLG +5VAPS APSR SG J32 3 2 1 CN502 1 2 3 4 5 6 7 8 9 10 11 12 13 NC 14 15 16 17 18 19 20 NC 21 NC 22 23 24 25 26 27 28 NC 29 NC 30 (OPTION) RADF 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 CN22 B7 B8 B9 B4 B5 B6 B1 B2 B3 A7 A8 A9 A1 A2 A3 A4 A5 A6 CN10 1 2 3 4 5 6 7 FG CN1 CN701 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 NC 50 4 NC 1 2 3 4 5 6 7 8 9 10 11 12 13 14 CN6 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 CN4 CN602 D[0] 1 D[2] 2 D[4] 3 D[6] 4 RD-0 5 A[0] 6 A[2] 7 A[4] 8 A[6] 9 A[8] 10 A[10] 11 A[12] 12 A[14] 13 A[16] 14 A[18] 15 SG 16 SG 17 D[1] 18 D[3] 19 D[5] 20 D[7] 21 BOOTCS-0 22 A[1] 23 A[3] 24 A[5] 25 A[7] 26 A[9] 27 A[11] 28 A[13] 29 A[15] 30 A[17] 31 ROMDET0-0 32 +5.1VB 33 LEDDL-0 34 J31 3 2 1 J33 3 2 1 +5.1VA AG +5VA -12VB AG +12VB 16Hz AG CI ANSDET REVA REVB TXB RXIN CML LD ER/HK ATT3DB RLADJ1 RLADJ2 RGCLK AG -12VB AG +12VB CN501 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 TXOUT RXIN CML LD EXTRG ATT3DB RLADJ1 RLADJ2 RGCLK AG -12VB AG +12VB +24VB 16Hz AG CI ANSDET REVA REVB INTHOOK EXTHOOK +5.1VB AG +5VA -12VB AG +12VB +24VB PG RESERVED NCU (2) NCU (1) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 CN503 1 2 + - Board to Board SPEAKER CN21 (OPTION) LCD BACK LIGHT TOUCH PANEL LCD PANEL PWA-F-KEY PC I/F(IEEE1284) RS-232C (D-sub 9pin) USB DEVICE USB HOST 11 12 13 14 15 16 17 18 19 20 11 12 13 14 15 16 17 18 19 20 SG SG +5.1VB +5.1VB SG SG +3.3VB +3.3VB AG +12VB PG PG +24VD4 +24VD4 DOWNLOAD JIG(FAX) FG SG SG +5.1VB +5.1VB PG PG +24VD3 +24VD3 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 J38 CN102 SYSRST 1 SCTS 2 STXD 3 SRXD 4 SRTS 5 SCNT 6 SG 7 SVDEN 8 SDCLK 9 SHDEN 10 SG 11 SG 12 SCD7 13 SCD6 14 SCD5 15 SCD4 16 SCD3 17 SCD2 18 SCD1 19 SCD0 20 CN101 +5.1VB 1 DA1 2 +5.1VB 3 DD0 4 +5.1VB 5 DD3 6 +5.1VB 7 DD6 8 +5.1VB 9 DD9 10 SG 11 DD12 12 SG 13 SG 14 SG 15 SG 16 SG 17 SG 18 +3.3VB 19 INTRQ 20 +3.3VB 21 +5.1VA 22 -12VB 23 SG 24 +12VB 25 DA0 26 DA2 27 IDECS 28 DD1 29 DD2 30 DD4 31 DD5 32 DD7 33 DD8 34 DD10 35 DD11 36 DD13 37 DD14 38 DD15 39 /DIOR 40 /DIOW 41 /DMACK 42 /DLDCS0 43 /RESET 44 DMARQ 45 NC 46 FXWP 47 SG 48 SG 49 NC 50 8 7 6 5 4 3 2 1 12 11 10 9 12 11 10 9 8 7 6 5 4 3 2 1 22 21 20 19 18 17 16 15 14 13 22 21 20 19 18 17 16 15 14 13 J40 CN122 PWR-DN 26 PWR-EN 25 SG 24 -12VB 23 SG 22 +12VB 21 SG 20 +12VA 19 SG 18 -12VA 17 SG 16 SG 15 +3.3VA 14 +3.3VA 13 +3.3VA 12 +3.3VA 11 SG 10 SG 9 +3.3VB 8 +3.3VB 7 SG 6 SG 5 +5.1VA 4 SG 3 +5.1VA 2 +5.1VB 1 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 SG SG +5.1VB +5.1VB PG PG +24VD3 +24VD3 8 7 6 5 4 3 2 1 CN415 SG 24 SG 23 +5.1VB 22 +5.1VB 21 SG 20 SG 19 +3.3VB 18 +3.3VB 17 SG 16 +12VB 15 NC 14 NC 13 PG 12 PG 11 +24VD4 10 +24VD4 9 CN117 +5.1VB A1 CBSY-0 A2 CMD-0 A3 SACK-0 A4 SERR-0 A5 SBSY-0 A6 STS-0 A7 CACK-0 A8 CERR-0 A9 SG A10 SG A11 SG A12 IRCLK-1 A13 SG A14 IHSYNC-0 A15 SG A16 IVSYNC-0 A17 MCNT-1 B1 SYSRST-0 B2 IDATX[0] B3 IDATX[1] B4 IDATX[2] B5 IDATX[3] B6 IDATX[4] B7 IDATX[5] B8 IDATX[6] B9 IDATX[7] B10 SG B11 IDCLK-1 B12 SG B13 IHDEN-0 B14 SG B15 IVDEN-0 B16 +3.3VB B17 CN412 DOWNLOAD JIG(LGC) CN418 +24VD1 1 PWRFN-0A 2 CN416 +5.1VB 1 SG 2 +24VD5 3 PG 4 CN414 +24VD1 1 +24VD1 2 PG 3 PG 4 +24VD2 5 +24VD2 6 PG 7 PG 8 +5.1VD 9 SG 10 CN413 +3.3VB 1 SG 2 +5.1VB 3 +5.1VB 4 SG 5 SG 6 +12VB 7 SG 8 PDWN-1A 9 PWRFN-0A 10 +5.1VB 11 SG 12 +24VB 13 PG 14 LAN(10BASE-T/100BASE-TX) CN100 SG SG /WRX RMSL +3.3VA /CS0 DWNLED A02 A04 A06 A08 A10 A12 A14 A16 A18 A20 DATA15 DATA13 DATA11 DATA9 DATA7 DATA5 DATA3 DATA1 SG SG +3.3VA +3.3VA CS7-B CS7-A RDX A03 A05 A07 A09 A11 A13 A15 A17 A19 A21 DATA14 DATA12 DATA10 DATA8 DATA6 DATA4 DATA2 DATA0 50 49 48 47 46 45 44 43 42 41 40 39 38 37 36 35 34 33 32 31 30 29 28 27 26 25 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 J2 (TD+)FA1 1 (TD-)FA2 2 (RD+)FA3 3 4 5 6 7 8 9 10 11 12 13 14 DOWNLOAD JIG(SYS) A J45 CN19 SCNM-BB 1 +24VD4 2 SCNM-B 3 SCNM-AB 4 +24VD4 5 SCNM-A 6 1 2 3 4 5 6 1 2 3 4 5 6 CN2 1 2 3 4 5 6 PLTNSNR J36 SG 3 PLTN 2 +5.1VB 1 J35 SG 3 HOME 2 +5.1VB 1 HOMESNR 1 2 3 4 1 2 3 4 5 6 DOWNLOAD JIG(SLG) CN7 J37 PWA-F-SYS FA45 FA45 (RD-)FA6 FA78 FA78 NC(MTG) NC(MTG) SH SH SH SH PS-ACC 3 CN2 Board to Board Board to Board 1 2 3 4 5 6 7 8 9 10 DFAK DFSCST DFRXD SG DFTXD SG DFRAK DFRRQ DFRQ DFCNT 2 PWA-F-SLG 5 + - PWA-F-LGC PS-FAN-MOT J528 +5.1VB 1 1 NC NC 2 2 SG 3 3 15 16 17 18 11 12 13 14 1 2 3 4 5 6 7 8 9 10 CN307 A17 A16 A15 A14 A13 A12 A11 A10 A9 A8 A7 A6 A5 A4 A3 A2 A1 B17 B16 B15 B14 B13 B12 B11 B10 B9 B8 B7 B6 B5 B4 B3 B2 B1 CN321 CN312 D[0] 1 D[2] 2 D[4] 3 D[6] 4 RD-0 5 A[0] 6 A[2] 7 A[4] 8 A[6] 9 A[8] 10 A[10] 11 A[12] 12 A[14] 13 A[16] 14 A[18] 15 SG 16 SG 17 D[1] 18 D[3] 19 D[5] 20 D[7] 21 CS2-0 22 A[1] 23 A[3] 24 A[5] 25 A[7] 26 A[9] 27 A[11] 28 A[13] 29 A[15] 30 A[17] 31 ROMDT-0 32 +5.1VB 33 ROMLD-1 34 5 RLC2S-0 +5.1VB RLHSW-0 RLTRS-0 JSPSW-0 RLCNT-0 OPCHK1 RLCSW-0 SG JFSL2ON GASOL-0A +24VD2 PG OFFSET2 OFFSET1 +24VD2 EXTMA-0A EXTMB-0A EXTMC-0A EXTMD-0A +5VSW +24VD2 1 11 FUSSW-1A MTH+-1A MTH--1A ETH+-1A ETH--1A +5.1VB EXTSW-1A +5VSW THM-2 THMSS-HTR THM-1 THMSC-HTR PS-IH SG MAMCK-1A +5.1VB SG MAMON-0A MAMCW-0A MAMBK-0A MAMPL-1 M 9 9 5 5 1 1 J582 CN301 PG 8 PG 7 PG 6 PG 5 +24VD2 4 +24VD2 3 +24VD2 2 +24VD2 1 A7 A6 A5 A4 A3 A2 A1 DEVFN-0A +24VD2 CN431 +5.1VB 1 SG 2 PWA-F3 FUS 4 CN495 +5.1VB 1 2 SG 3 4 4 3 3 2 2 1 1 JPD,ASD,AUD,CND MODELS :STANDARD MJD MODEL :OPTION NAD,SAD,TWD MODELS :STANDARD J527 POLFN-0A 2 LSU-FAN-MOT +24VD1 1 J505 +5.1VB 1 SG 2 MAMON-0A 3 MAMCK-0A 4 MAMCW-0A 5 MAMPL-0A 6 MAIN-MOT NC 7 PG 8 PG 9 +24VD2 10 +24VD2 11 MAMBK-0A 12 J549 2 DEV1 FAN-MOT1 J554 2 DEV-CLT 1 A9 A8 DEVCL-0A A11 +24VD2 A10 J504 2 RGT-CLT 1 J507 1 2 RGST-SNR 3 J533 1 TNR-MOT 2 PWA-FFIL +5.1VB 4 3 PSTPC-1 5 2 SG 6 1 J506 1 2 FED-U-SNR 3 J550 +5.1VB 1 6 CUFED-1 2 5 SG 3 4 +5.1VB CUFED-1 SG +5.1VB PSTPC-1 SG NC NC RGTCL-0A +24VD2 J509 1 2 FED-L-SNR 3 +5.1VB 3 3 CLFED-1 4 2 SG 5 1 J508 1 SIDE-COVSW 2 TNR-SW +5.1VB CLFED-1 SG J542 SG 1 5 SDCSW-1 2 4 J553 BTLSW-1 1 2 SG 3 TNRMT-1A A13 TNRMT-0A A12 B3 B2 B1 A17 A16 A15 A14 B6 B5 B4 B9 B8 B7 SG B11 SDCSW-1 B10 B12 BTLSW-1 J638 1 USD-TNR2 FLL-SNR1 3 J513 1 IHFAN-MOT 2 CN318 NC B17 +5.1VB B16 TBFL-1 B15 SG B14 B13 M M 6 M M M M M M (OPTION) EXITMOT JOB SEPARATOR/ OFFSET TRAY/ BRIDGE UNIT J510 +24VD2 1 EXTMA-0A 2 EXTMB-0A 3 EXTMC-0A 4 EXTMD-0A 5 +24VD2 6 J640 1 FUSFAN-MOT 2 J621 1 EXIT-SNR 2 3 CN456 IH1ON 1 SG 2 NC 3 H1ERR1 4 H1ERR2 5 CN455 IH2ON 1 +5VSW 2 H1PWR1 3 H1PWR2 4 H1PWR3 5 H2PWR1 6 H2PWR2 7 H2PWR3 8 J565 2 DEV1 FAN-MOT2 J548 +5.1VB 1 3 TBLF-1 2 2 SG 3 1 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 J512 J552 1 2 3 4 5 6 7 SG 4 8 +24VD2 3 9 FUSFN-0A 2 10 11 10 9 8 7 6 5 J511 1 2 3 4 5 6 7 8 9 10 11 12 13 J520 13 12 11 10 9 8 7 6 5 4 3 2 1 CN320 DV2FN-0A 2 +24VD2 1 e-STUDIO350 ONLY CPSW2-0 B18 SG B19 +24VD2 B16 IHFN-0A B17 B1 B2 B3 B4 B5 B6 B7 B8 B9 B10 B11 B12 B13 B14 B15 A14 A15 A16 A17 A18 A19 A13 CN302 FUSSW-1A A1 MTH+-1A A2 MTH--1A A3 ETH+-1A A4 ETH--1A A5 NC A6 NC A7 +5.1VB A8 EXTSW-1 A9 SG A10 +24VD2 A11 FUSFN-0A A12 CN316 IH2ON-0A A1 +5VSW A2 H1PWR1-0 A3 H1PWR2-0 A4 H1PWR3-0 A5 NC A6 NC A7 NC A8 NC A9 NC B1 H2PWR1-0 B2 H2PWR2-0 B3 H2PWR3-0 B4 IH1ON-0A B5 SG B6 NC B7 H1ERR1-0 B8 H1ERR2-0 B9 6 ADUSET-SW CN216 1 2 NC 3 4 5 CN311 CN217 SG 1 2 COVSW 2 1 ADU-MOT CN215 1 2 3 4 5 J630 SG 3 SFBSW 2 +5.1VB 1 J628 CLSFB 2 +24VD1 1 J629 COLSFB 2 +24VD1 1 J632 +5.1VB 1 SFBFED 2 SG 3 FINISHER +5.1VB 1 1 SG 2 2 +24VD5 3 3 PG 4 4 CN531 (OPTION) BYPASS UNIT J619 SFSZ3-0 1 SFSZ2-0 2 SFSZ1-0 PWA-F-SFB 3 SFSZ0-0 4 SG 5 SFB-SNR SFBFEED-CLT SFB-SOL SFBFED-SNR CN526 1 2 3 4 30 28 26 24 22 20 18 16 14 12 10 8 6 4 2 1 3 5 7 9 11 13 15 17 19 21 23 24 27 29 CN525 FG FG 1 5 2 4 3 3 4 2 5 1 J507 J631 3 1 2 2 1 3 NC J600 RXD 1 SG 2 TXD 3 SG 4 5 6 NC 7 8 F-CNT 9 CNT-GND 10 FG CN211 CN562 ADCOV-1 1 ADTR1-1 2 ADCNT-1 3 SG 4 +5.1VB PWA5 ADTR2-1 F-ADU 6 CRT-DOWNA 7 ADM2A-0A 8 ADM2C-0A 9 ADM2B-0A 10 ADM2D-0A 11 CN212 CN563 +24VD1 1 +24VD1 2 PG 3 PG 4 J599 RXD 1 SG 2 TXD 3 SG 4 FG 5 F-CNT 6 CNT-GND 7 +5.1VB 8 SG 9 NC 10 +24VD5 11 PG 12 AUTOMATIC DUPLEXING UNIT M +24VD1 FDMA FDMB FDMC FDMD CN214 1 2 3 CN328 SG 3 ADUFU 2 +5.1VB 1 ADUTRU-SNR CN213 1 2 3 J564 ADUCL-0 2 +24VD1 1 J312 SG 3 ADUFL ADU2 TRL-SNR +5.1VB 1 ADU-CLT PFP/LCF (OPTION) (OPTION) COINCONTROLLER COPY KEY CARD 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 13 14 15 16 17 18 6 5 4 3 2 1 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 J1 1 2 3 4 5 6 7 8 9 10 11 12 18 17 16 15 14 13 12 11 10 9 8 7 CN545 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 CN501 NC A7 A8 B1 B2 B3 B4 B5 B6 B7 B8 A1 A2 A3 A4 A5 A6 CN314 B16 SG +5.1VB AD0 AD2 AD4 AD6 I/FO00 I/O02 I/O04 I/O06 SG WE CSIP2-0A +5.1VB IPCSW-0 SG +5.1VB AD1 AD3 AD5 AD7 I/O01 I/O03 I/O05 I/O07 SG OE IPRST-0A +5.1VB SG FG 24 23 22 21 20 19 36 35 34 33 32 31 30 29 28 27 26 25 7 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 CN313 SFSZ3 SFSZ2 SFSZ1 SFSZ0 SG SG NC SFSSW +5.1VB SFBFED-1 SG SOLSFB-0A +24VD1 SFBCL-0A +24VD1 SG SWBSW-1 +5.1VB CN304 NC 18 ADUCL-0 17 +24VD1 16 ADCOV-1 15 ADTR1-1 14 ADCNT-1 13 SG 12 +5.1VB 11 ADTR2-1 10 CRT-DOWNA 9 ADM2A-0A 8 ADM2C-0A 7 ADM2B-0A 6 ADM2D-0A 5 +24VD1 4 +24VD1 3 PG 2 PG 1 FG LCCNT-0 CN303 CLKC-1A A1 CLKB-1A A2 SCSWC-0A A3 DRV7-1A A4 DRV6-1A A5 DRV5-1A A6 DRV4-1A A7 DRV3-1A A8 DRV2-1A A9 DRV1-1A A10 DRV0-1A A11 PFRST-0 A12 +5.1VB A13 SG A14 +24VD1 A15 +24VD1 A16 PG B1 PG B2 SIZE0-0A B3 SIZE1-0A B4 SIZE2-0A B5 SIZE3-0A B6 RETS0-0A B7 RETS1-0A B8 RETS2-0A B9 RETS3-0A B10 RETS4-0A B11 RETS5-0A B12 RETS6-0A B13 RETS7-0A B14 SCSWB-0A B15 BKCTR-0 MNCTR-0 FLCTR-0 SG TSIZE3 TSIZE2 TSIZE1 TSIZE0 +5.1VB CTRCNT2 +24VD2 CTRON-0A CTRCNT-0 MCRUM-0 EXTCTR-0 PG 7 CURGC-0A +24VD1 SG CUTOP-1 +5.1VB CLRGC-0 +24VD1 SG CLTOP-1 +5.1VB SG CLEMP-1 +5.1VB NC +24VD1 PG HVTM-0A HVMVR-1A HVTD-0A HVDVR-1A HVTT-0A HVTVR-1A HVTGB-0A HVTSP-0A HVSAV-1A HVTSTS +24VD2 ERSLP-0A +24VD2 MIIDFN-0A +24VD2 EXTFN-0A +5.1VB B11 HMS-1A B12 SG B13 TEMP-1 B14 NC B15 +24VD2 B7 SPFN-0A B8 NC B9 NC B10 B1 B2 B3 B4 B5 B6 DRTH-0A SG FRDSW-0 SG RSTSW-0A +24VD2 SG TBNFL-1 +5.1VB CN317 ATSSW-0 A1 ATSVR-1A A2 +24VD2 A3 ATS-1A A4 SG A5 SG A6 A7 A8 A9 A10 A11 A12 A13 A14 A15 J557 J577 J576 J517 J516 4 5 6 1 2 3 5 6 7 1 2 3 4 4 5 6 1 2 3 5 6 7 1 2 3 4 PS-HVT SG CLFLS-0 +5.1VB NC CLRGC-0 +24VD1 SG CLTOP-1 +5.1VB NC SG CLEMP-1 +5.1VB SG CUFLS-0 +5.1VB NC CURGC-0 +24VD1 SG CUTOP-1 +5.1VB NC SG CUEMP-1 +5.1VB CN206 SG 1 +5.1VD 2 +5.1VD 3 SG 4 WRLVL-1 5 SG 6 NC 7 SG 8 PIDT-1 9 PIDT-0 10 SG 11 WRAPC-0 12 NC 13 SHDWM-1 14 SG 15 +5.1VD 16 +5.1VD 17 SG 18 CN207 BDIN -1 3 SG 2 +5.1VB 1 1 2 3 4 5 PWAF-SNS EMPU-SNR EMPL-SNR NEMPU-SNR NEMPL-SNR J515 1 TRY-MOT 2 J620 3 2 1 J521 2 CST-LFEED-CLT 1 J519 3 CST-L2 TRY-CLT 1 J518 3 2 1 J620 3 2 1 J521 2 CST-UFEED-CLT 1 J519 3 CST-U2 TRY-CLT 1 J518 3 2 1 1 2 3 4 5 6 7 8 9 PWA-F-LDR 10 11 12 13 14 15 16 17 18 CN201 1 2 3 CN202 J203 POMCK-0 5 POMPL-0 4 POMON-0 M/DC-POL 3 PG 2 +24VD1 1 1 2 3 4 5 6 7 8 9 10 11 12 B1 B2 B3 B10 B9 B8 4 3 2 1 6 5 8 7 5 6 7 8 3 4 1 2 B8 B9 B10 J556 B3 B2 B1 B4 B5 B6 B7 NC A9 NC A10 B7 B6 B5 B4 A7 A8 A2 A1 A1 A2 A3 A4 A5 A6 A4 A3 A10 A9 A8 A7 A6 A5 1 SEPARATION BIAS 2 1 4 3 2 1 J538 3 4 1 2 7 8 1 2 3 4 5 6 1 TRANSFER GUIDE BIAS OUT6 1 J535 1 TRANSFER BIAS OUT5 1 8 7 6 5 4 3 1 DEVELOPER BIAS OUT4 1 THMSDRM 8 J540 +5.1VB 1 HMS-1A 2 TEMP/ SG 3 HUMI-SNR TEMP-1 4 J541 RSTSW-0A 2 MAIN-SW +24VD2 (RESET) 1 J543 FRDSW-0 2 FRNTSG COV-SW 1 J534 +24VD2 2 LP-ERS ERSLP-0A 1 J544 +24VD2 1 SPSPFN-0A FAN-MOT 2 J503 +24VD2 1 EXTEXTFN-0A FAN-MOT 2 J539 +24VD2 1 MIDMIDFN-0A FAN-MOT 2 J562 SG 1 USD-TNRTBNFL-1 2 FLL-SNR2 +5.1VB 3 J547 DRTH-0A 2 SG 1 J546 ATSVR-1A 1 +24VD2 2 ATTNR-SNR ATS-1A 3 SG 4 M M M CHARGER CASE BIAS 1 MAIN CHARGER GRID OUT3 1 FG 1 MAIN CHARGER WIRE OUT2 1 M M OUT1 1 J524 1 CST-L-SW 2 J514 1 CST-U-SW 2 J522 1 CST-TRH-CLT 2 3 2 1 6 5 4 3 2 1 7 6 5 4 3 2 1 6 5 4 3 2 1 7 6 5 4 J529 CFEDC-0A +24VD1 CN551 NC NC NC NC 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 (OPTION) KEY COPY COUNTER J523 1 CST-TRL-CLT 2 SG A11 CLSW-0 A12 NC A13 B1 B2 B3 B4 B5 B6 B7 B8 B9 B10 B11 B12 B13 5 4 3 2 1 CN204 4 3 2 1 J532 8 CUTRC-0B +24VD1 SG A9 CUSW-0 A10 A7 A8 A5 A6 CN306 NC A1 NC A2 CLTRM-0A A3 CLTRM-1A A4 SG B9 CLFLS-0 B10 +5.1VB B11 B7 B8 B4 B5 B6 B1 B1 B3 SG A9 CUFLS-1 A10 +5.1VB A11 A7 A8 A4 A5 A6 CN305 SG A1 CUEMP-1 A2 +5.1VB A3 CN309 SG 1 +5.1VD 2 +5.1VD 3 SG 4 WRLVL-1 5 SG 6 BDIN-1 7 SG 8 PIDT-1 9 PIDT-0 10 SG 11 WRAPC-0 12 +5.1VB 13 SHDWM-1 14 SG 15 +5.1VD 16 +5.1VD 17 SG 18 CN308 POMPL-0 1 POMON-0A 2 POMCK-0A 3 PG 4 +24VD1 5 CN315 NC 1 SG 2 KCTRC-0 3 +24VD2 4 KCTRO-0 5 NC 6 PWA-F-LRL CN121 +3.3VA +3.3VA +3.3VA NC(/CS2P) D15 D14 D13 SG D12 D11 D10 SG D09 D08 /INTPR1 SG A03 A02 A01 NC(SRXD) A00 D07 D06 A15 D05 A14 D04 A13 D03 A12 D02 A11 D01 A10 D00 A09 A04 A08 /RESET A07 /ACK A06 /CSP1 A05 NC(OEP) NC(STXD) RW SG A16 SG +3.3VA SG NC(DACK) +3.3VA /INTPR2 SG BRDIN +3.3VA +3.3VA +3.3VA 1 2 3 4 5 6 7 8 9 10 1st.DRAWER 2nd.DRAWER 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 1 2 3 4 5 6 7 8 9 10 11 05/11 IPC 1 H G F E D C B A 10.2 DC Wire Harness (e-STUDIO350/450) Board to Board DIMM(0) Board to Board 10.3 Connector Table (e-STUDIO350/450) CN301 PWA-F-LGC (CN301) <-> MAIN-MOT, PS-ACC(CN414) Pin No 1 2 3 4 5 6 7 8 Symbol +24VD2 +24VD2 +24VD2 +24VD2 PG PG PG PG Name Active - +24V +24V +24V +24V Power ground Power ground Power ground Power ground CN302 PWA-F-LGC (CN302) <-> JOB SEPARATOR (OPTION)/OFFSET TRAY (OPTION)/BRIDGE UNIT (OPTION), IH-FAN-MOT, EXITMOT, FUS-FAN-MOT, EXIT-SNR,THMS-S-HTR, THMS-C-HTR Pin No A1 A2 A3 A4 A5 A6 A7 A8 A9 A10 A11 A12 A13 A14 A15 A16 A17 A18 A19 B1 B2 Symbol FUSSW-1A MTH+-1A MTH--1A ETH+-1A ETH--1A NC NC +5.1VB EXTSW-1 SG +24VD2 FUSFN-0A +24VD2 +24VD2 EXTMA-0A EXTMB-0A EXTMC-0A EXTMD-0A +5VSW RLC2S-0 +5.1VB B3 RLHSW-0 B4 RLTRS-0 Name Paper exit unit connection detection signal Fuser roller center thermistor detection signal Fuser roller center thermistor detection signal Fuser roller side thermistor detection signal Fuser roller side thermistor detection signal Not connected Not connected +5V Exit sensor detection signal Signal ground +24V Fuser unit cooling fan motor drive signal +24V +24V Exit motor drive signal-A Exit motor drive signal-B Exit motor drive signal-C Exit motor drive signal-D +5V Not used +5V Job separator: lower stack sensor detection signal Offset tray: stack sensor detection signal Job separator: paper jam sensor detection signal Offset tray: paper feed sensor detection signal Job separator/offset tray connection detection signal Not used B5 B6 JSPSW-0 RLCNT-0 B7 OPCHK1 Job separator/offset tray judgment signal B8 B9 RLCSW-0 SG GASOL-0A +24VD2 PG OFFSET2 OFFSET1 +24VD2 IHFN-0A Job separator/offset tray cover switch detection signal Signal ground Job separator: upper stack sensor detection signal Offset tray: separation sensor detection signal Solenoid driving signal +24V Power ground OCT motor drive signal-2 OCT motor drive signal-1 +24V IH board cooling fan motor drive signal CPSW2-0 e-STUDIO350/450 judgment signal B10 JFSL2ON B11 B12 B13 B14 B15 B16 B17 B18 B19 SG Signal ground Active H Analog Analog Analog Analog L L: Offset tray H: Job separator L L: e-STUDIO350 H: e-STUDIO450 - CN303 PWA-F-LGC (CN303) <-> PFP (OPTION)/LCF (OPTION) Pin No A1 A2 A3 A4 A5 A6 A7 A8 A9 A10 A11 A12 A13 A14 A15 A16 B1 B2 B3 B4 B5 B6 B7 B8 B9 B10 B11 B12 B13 B14 B15 B16 Symbol CLKC-1A CLKB-1A SCSWC-0A DRV7-1A DRV6-1A DRV5-1A DRV4-1A DRV3-1A DRV2-1A DRV1-1A DRV0-1A PFRST-0 +5.1VB SG +24VD1 +24VD1 PG PG SIZE0-0A SIZE1-0A SIZE2-0A SIZE3-0A RETS0-0A RETS1-0A RETS2-0A RETS3-0A RETS4-0A RETS5-0A RETS6-0A RETS7-0A SCSWB-0A LCCNT-0 Name PFP/LCF output select signal PFP/LCF output select signal PFP/LCF input select signal PFP/LCF driver control signal PFP/LCF driver control signal PFP/LCF driver control signal PFP/LCF driver control signal PFP/LCF driver control signal PFP/LCF driver control signal PFP/LCF driver control signal PFP/LCF driver control signal Reset signal +5V Signal ground +24V +24V Power ground Power ground Size data bus-0 Size data bus-1 Size data bus-2 Size data bus-3 PFP/LCF sensor detection signal PFP/LCF sensor detection signal PFP/LCF sensor detection signal PFP/LCF sensor detection signal PFP/LCF sensor detection signal PFP/LCF sensor detection signal PFP/LCF sensor detection signal PFP/LCF sensor detection signal PFP/LCF input select signal LCF connection signal Active L CN304 PWA-F-LGC (CN304) <-> PWA-F-ADU (CN211, 212), ADU-CLT, PWAF-SFB (J619), SFB-SNR, SFB-FEED-CLT, SFB-SOL, SFB-FED-SER Pin No A1 A2 A3 A4 A5 A6 A7 A8 A9 A10 A11 A12 A13 A14 A15 A16 A17 A18 B1 B2 B3 B4 B5 B6 B7 B8 B9 B10 B11 B12 B13 B14 B15 B16 B17 B18 Symbol PG PG +24VD1 +24VD1 ADM2D-0A ADM2B-0A ADM2C-0A ADM2A-0A CRT-DOWN ADTR2-1 +5.1VB SG ADCNT-1 ADTR1-1 ADCOV-1 +24VD1 ADUCL-0 NC SG SG SFBZ0 SFBZ1 SFBZ2 SFBZ3 +5.1VB SFBSW-1 SG +24VD1 FFBCL-0A +24VD1 SOLSFB-0A SG SFDFED-1 +5.1VB SFBSW NC Name Power ground Power ground +24V +24V ADU motor drive signal-D ADU motor drive signal-B ADU motor drive signal-C ADU motor drive signal-A ADU motor control signal ADU exit sensor detection signal +5V Signal ground ADU connection detection signal ADU entrance sensor detection signal ADU opening/closing switch detection signal +24V ADU clutch drive signal Not connected Signal ground Signal ground SFB paper size detection signal-0 SFB paper size detection signal-1 SFB paper size detection signal-2 SFB paper size detection signal-3 +5V SFB bypass paper sensor detection signal Signal ground +24V Bypass feed clutch drive signal +24V Bypass pickup solenoid drive signal Signal ground Bypass feed sensor detection signal +5V SFB connection detection signal Not connected Active L L L L L L L - CN305 PWA-F-LGC (CN305) <-> EMP-U-SNR, CST-U-TRY-SNR, CST-UFEED-CLT, NEMP-U-SNR, EMP-L-SNR, CST-L-TRY-SNR, CST-LFEED-CLT, NEMP-L-SNR Pin No A1 A2 A3 A4 A5 A6 A7 A8 A9 A10 A11 B1 B2 B3 B4 B5 B6 B7 B8 B9 B10 B11 Symbol SG CUEMP-1 +5.1VB SG CUTOP-1 +5.1VB CURGC-0A +24VD1 SG CUFLS-1 +5.1VB SG CLEMP-1 +5.1VB SG CLTOP-1 +5.1VB CLRGC-0 +24VD1 SG CLFLS-0 +5.1VB Name Signal ground Upper drawer empty sensor detection signal +5V Signal ground Upper drawer tray-up sensor detection signal +5V Upper drawer feed clutch drive signal +24V Signal ground Upper drawer paper stock sensor detection signal +5V Signal ground Lower drawer empty sensor detection signal +5V Signal ground Lower drawer tray-up sensor detection signal +5V Lower drawer feed clutch drive signal +24V Signal ground Upper drawer paper stock sensor detection signal +5V Active - CN306 PWA-F-LGC (CN306) <-> PS-HVT (CN551), TRY-MOT, CST-TR-LCLT, CST-TR-LCLT, CST-TR-H-CLT, CST-U-SW, CST-L-SW Pin No A1 A2 A3 A4 A5 A6 A7 A8 A9 A10 A11 A12 A13 B1 B2 B3 B4 B5 B6 B7 B8 B9 B10 B11 B12 B13 Symbol NC NC CLTRM-0A CLTRM-1A CUTRC-0B +24VD1 CFEDC-0A +24VD1 SG CUSW-0 SG CLSW-0 NC NC +24VD1 PG HVTM-0A HVMR-1A HVTD-0A HVDVR-1A HVTT-0A HVTVR-1A HVTGB-0A HVTSP-0A HVSAV-1A HVTSTS Name Not connected Not connected Tray-up motor drive signal + Tray-up motor drive signal Transport clutch (low speed) drive signal +24V Transport clutch (high speed) drive signal +24V Signal ground Upper drawer detection switch signal Signal ground Lower drawer detection switch signal Not connected Not connected +24V Power ground Drum main charger grid voltage ON/OFF signal Drum main charger grid output reference voltage Developer bias high-voltage ON/OFF signal Developer bias high-voltage output reference voltage Transfer belt high-voltage ON/OFF signal Transfer belt high-voltage output reference voltage Transfer guide bias voltage ON/OFF signal Separation bias voltage ON/OFF signal Separation bias voltage output reference voltage High-voltage power supply abnormality detection signal Active Analog Analog Analog Analog - CN307 PWA-F-LGC (CN307) <-> PS-ACC (CN413, 414), LSU-FAN-MOT Pin No 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Symbol +3.3VB SG +5.1VB +5.1VB SG SG +12VB SG PDWN-1A PWREN-0A +24VD1 +24VD1 PG PG +5.1VD SG +24VD1 POLFN-0A Name +3.3V Signal ground +5V +5V Signal ground Signal ground +12V Signal ground AC main power down signal Power supply enable signal +24V +24V Power ground Power ground +5V Signal ground +24V Laser unit cooling fan motor drive signal Active L - CN308 PWA-F-LGC (CN308) <-> M/DC-POL Pin No 1 Symbol POMPL-0 Name Polygonal motor PLL signal 2 POMON-0A Polygonal motor ON/OFF signal 3 4 5 POMCK-0A PG +24VD1 Polygonal motor reference clock signal Power ground +24V Active L: Normal L: ON H: OFF - CN309 PWA-F-LGC (CN309) <-> PWA-F-LRL (CN204) Pin No 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Symbol SG +5.1VD +5.1VD SG WRLVL-1 SG BDIN-1 SG PIDT-1 PIDT-0 SG WRAPC-0 +5.1VB SHDWM-1 SG +5.1VD +5.1VD SG Name Signal ground +5V +5V Signal ground Laser level control signal (reference voltage) Signal ground Laser beam position detection signal Signal ground Laser image data (differential signal +) Laser image data (differential signal -) Signal ground APC write signal +5V Laser shut down signal Signal ground +5V +5V Signal ground Active - CN312 PWA-F-LGC (CN312) <-> DOWNLOAD JIG (LGC) Pin No 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 Symbol D[0] D[2] D[4] D[6] RD-0 A[0] A[2] A[4] A[6] A[8] A[10] A[12] A[14] A[16] A[18] SG SG D[1] D[3] D[5] D[7] CS2-0 A[1] A[3] A[5] A[7] A[9] A[11] A[13] A[15] A[17] ROMDT-0 +5.1VB ROMLD-1 Name ROM data bus [0] ROM data bus [2] ROM data bus [4] ROM data bus [6] ROM data read signal ROM address bus [0] ROM address bus [2] ROM address bus [4] ROM address bus [6] ROM address bus [8] ROM address bus [10] ROM address bus [12] ROM address bus [14] ROM address bus [16] ROM address bus [18] Signal ground Signal ground ROM data bus [1] ROM data bus [3] ROM data bus [5] ROM data bus [7] Chip select signal ROM address bus [1] ROM address bus [3] ROM address bus [5] ROM address bus [7] ROM address bus [9] ROM address bus [11] ROM address bus [13] ROM address bus [15] ROM address bus [17] Download board connection detection signal +5V External ROM loading status signal Active L L L CN313 PWA-F-LGC (CN313) <-> IPC (OPTION) Pin No 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Symbol SG +5.1VB AD0 AD2 AD4 AD6 I/O00 I/O02 I/O04 I/O06 SG WE CSIP2-0A +5.1VB IPCSW-0 SG +5.1VB AD1 AD3 AD5 AD7 I/O01 I/O03 I/O05 I/O07 SG OE IPRST-0A +5.1VB SG Name Signal ground +5V System address bus [0] System address bus [2] System address bus [4] System address bus [6] System data bus [0] System data bus [2] System data bus [4] System data bus [6] Signal ground Write signal Chip select signal to IP2 +5V IPC connection detection signal Signal ground +5V System address bus [1] System address bus [3] System address bus [5] System address bus [7] System data bus [1] System data bus [3] System data bus [5] System data bus [7] Signal ground Output enable signal IPC reset signal +5V Signal ground Active L - CN314 PWA-F-LGC (CN314) <-> COIN CONTROLLER (OPTION)/COPY KEY CARD (OPTION) Pin No A1 A2 A3 A4 A5 A6 A7 A8 B1 B2 B3 B4 B5 B6 B7 B8 Symbol +24VD2 CTRON-0 CTRCNT-0 MCRUN-0 EXTCTR-0 PG BKCTR-0 MNCTR-0 FLCTR-0 SG SIZE3 SIZE2 SIZE1 SIZE0 +5.1VB CTRCNT2 Name +24V Total counter ON signal Copy permitting signal Copying operation signal Exit sensor ON signal Power ground Black and white mode counter ON signal Mono-color mode counter ON signal Full color mode counter ON signal Signal ground Paper size signal-3 Paper size signal-2 Paper size signal-1 Paper size signal-0 +5V Copy key card detection signal Active L L L L L L - CN315 PWA-F-LGC (CN315) <-> KEY COPY COUNTER (OPTION) Pin No 1 2 3 4 5 6 Symbol NC SG KCTRC-0 +24VD2 KCTR0-0 NC Name Not connected Signal ground Key copy counter/Copy key card connection detection signal +24V Key copy counter ON signal Not connected Active L - CN316 PWA-F-LGC (CN316) <-> PS-IH Pin No A1 A2 A3 A4 A5 A6 A7 A8 A9 B1 B2 B3 B4 B5 B6 B7 B8 B9 Symbol IH2ON-0A +5V SW H1PWR1-0 H1PWR2-0 H1PWR3-0 NC NC NC NC NC H2PWR1-0 H2PWR2-0 H2PWR3-0 IH1ON-0A SG IH DUTY H1 ERR1-0 H1 ERR2-0 Name IH2 ON/OFF signal +5V Heater H1 power data-1 Heater H1 power data-2 Heater H1 power data-3 Not connected Not connected Not connected Not connected Not connected Heater H2 power data-1 Heater H2 power data-2 Heater H2 power data-3 IH1 ON/OFF signal Signal ground IH1/2 duty control signal Heater H1 error signal-1 Heater H1 error signal-2 Active H H - CN317 PWA-F-LGC (CN317) <-> ATTNR-SNR, THMS-DRM, USD-TNRFLL-SNR2, MID-FAN-MOT, EXIT-FAN-MOT, SP-FAN-MOT, LPERS, FRNT-COV-SW, MAIN-SW, TEMP/HUMI-SNR Pin No A1 A2 A3 A4 A5 A6 A7 A8 A9 A10 A11 A12 A13 A14 A15 B1 B2 B3 B4 B5 B6 B7 B8 B9 B10 B11 B12 B13 B14 B15 Symbol ATSSW-0 ATSVR-1A +24VD2 ATS-1A SG SG DRTH-0A SG FRDSW-0 SG RSTSW-0A +24VD2 SG TBNFL-1 +5.1VB +24VD2 ERSLP-0A +24VD2 MIIDFN-0A +24VD2 EXTFN-0A +24VD2 SPFN0A NC NC +5.1VB HMS-1A SG TEMP-1 NC Name Auto toner sensor connection detection signal Black auto-toner sensor reference voltage +24V Black auto-toner sensor detection signal Signal ground Signal ground Drum thermistor detection signal Signal ground Front cover opening/closing switch signal Signal ground Reset signal from the main switch +24V Signal ground Toner bag full detection sensor-2 signal +5V +24V Exposure lamp drive signal +24V Middle fan motor drive signal +24V Exhaust fan motor drive signal +24V Sub-separation fan motor drive signal Not connected Not connected +5V Humidity sensor signal Signal ground Temperature sensor signal Not connected Active L Analog Analog Analog L Analog Analog - CN318 PWA-F-LGC (CN318) <-> MAIN-MOT, DEV-FAN-MOT1, DEV-CLT, TNR-MOT, RGT-CLT, RGST-SNR, FED-U-SNR, FED-L-SNR, SIDECOV-SW, TNR-SW, USD-TNR-FLL-SNR1 Pin No A1 Symbol MAMPL-1 Name Main motor PLL signal A2 MAMBK-0A Main motor brake signal A3 MAMCW-0A Main motor rotational direction signal A4 MAMON-0A Main motor ON/OFF signal A5 A6 A7 A8 A9 A10 A11 A12 A13 A14 A15 A16 A17 B1 B2 B3 B4 B5 B6 B7 B8 B9 B10 B11 B12 B13 B14 B15 B16 B17 SG +5.1VB MAMCK-1A +24VD2 DEVFN-0A +24VD2 DEVCL-OA TNRMT-0A TNRMT-1A +24VD2 RGTCL-0A NC NC SG PSTPC-1 +5.1VB SG CUFED-1 +5.1VB SG CLFED-1 +5.1VB SDCSW-1 SG SG BTLSW-1 SG TBFL-1 +5.1VB NC Signal ground +5V Main motor reference clock signal +24V Developer unit cooling fan-1 motor drive signal +24V Developer drive clutch drive signal Toner motor drive signal Toner motor drive signal +24V Registration clutch drive signal Not connected Not connected Signal ground Registration sensor detection signal +5V Signal ground Upper drawer feed sensor detection signal +5V Signal ground Lower drawer feed sensor detection signal +5V Side cover opening/closing switch signal Signal ground Signal ground Toner cartridge switch signal Signal ground Toner bag full detection sensor-1 signal +5V Not connected Active L: Normal L: Braking H: Normal L: CW H: CCW L: ON H: OFF - CN320 PWA-F-LGC (CN320) <-> DEV-FAN-MOT2 Pin No 1 2 Symbol +24VD2 DV2FN-0A Name +24V Developer unit cooling fan-2 motor drive signal Active - CN100 PWA-F-SYS (CN100) <-> DOWNLOAD JIG (SYS) Pin No 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 Symbol DATA0 DATA2 DATA4 DATA6 DATA8 DATA10 DATA12 DATA14 A21 A19 A17 A15 A13 A11 A09 A07 A05 A03 RDX CS7-A CS7-B +3.3VA +3.3VA SG SG DATA1 DATA3 DATA5 DATA7 DATA9 DATA11 DATA13 DATA15 A20 A18 A16 A14 A12 A10 A08 A06 A04 A02 DWNLED /CS0 +3.3VB RMSL /WRX SG SG Name System data bus [0] System data bus [2] System data bus [4] System data bus [6] System data bus [8] System data bus [10] System data bus [12] System data bus [14] System address bus [19] System address bus [17] System address bus [15] System address bus [13] System address bus [11] System address bus [9] System address bus [7] System address bus [5] System address bus [3] System address bus [1] System read signal Chip select signal (7-A) Chip select signal (7-B) +3.3V +3.3V Signal ground Signal ground System data bus [1] System data bus [3] System data bus [5] System data bus [7] System data bus [9] System data bus [11] System data bus [13] System data bus [15] System address bus [18] System address bus [16] System address bus [14] System address bus [12] System address bus [10] System address bus [8] System address bus [6] System address bus [4] System address bus [2] System address bus [0] System address bus [20] System chip select signal-0 +3.3V System control signal System write signal Signal ground Signal ground Active - CN101 PWA-F-SYS (CN101) <-> FAX BOARD (CN701) (OPTION) Pin No 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 Symbol +5.1VB DA1 +5.1VB DD0 +5.1VB DD3 +5.1VB DD6 +5.1VB DD9 SG DD12 SG SG SG SG SG SG +3.3VB INTRQ +3.3VB +5.1VA -12VB SG +12VB DA0 DA2 IDECS DD1 DD2 DD4 DD5 DD7 DD8 DD10 DD11 DD13 DD14 DD15 /DIOR /DIOW /DMACK /DLDCS0 /RESET DMARQ NC FXWP SG SG NC Name +5V IDE Address [1] +5V FAX data bus [0] +5V FAX data bus [3] +5V FAX data bus [6] +5V FAX data bus [9] Signal ground FAX data bus [12] Signal ground Signal ground Signal ground Signal ground Signal ground Signal ground +3.3V IDE Interrupt request signal +3.3V +5V -12V Signal ground +12V IDE Address [0] IDE Address [2] IDE chip select signal FAX data bus [1] FAX data bus [2] FAX data bus [4] FAX data bus [5] FAX data bus [7] FAX data bus [8] FAX data bus [10] FAX data bus [11] FAX data bus [13] FAX data bus [14] FAX data bus [15] IDE I/O read signal IDE I/O write signal DMA acknowledge signal Chip select signal Reset signal DMA request signal Not connected FAX wake-up signal Signal ground Signal ground Not connected Active L - CN102 PWA-F-SYS (CN102) <-> PWA-F-SLG (CN4) Pin No 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Symbol SYSRST SCTS STXD SRXD SRTS SCNT SG SVDEN SDCLK SHDEN SG SG SCD7 SCD6 SCD5 SCD4 SCD3 SCD2 SCD1 SCD0 Name System reset signal Transmission enabled Transmitted SLG data Received SLG data Transmission request signal SLG board connection detection signal Signal ground Vertical scanning synchronized signal Clock signal for scanning data transmission Horizontal scanning synchronized signal Signal ground Signal ground Scanning data [7] Scanning data [6] Scanning data [5] Scanning data [4] Scanning data [3] Scanning data [2] Scanning data [1] Scanning data [0] Active - CN108 PWA-F-SYS (CN108) <-> PC I/F (IEEE1284) Pin No 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 Symbol STB DATA0 DATA1 DATA2 DATA3 DATA4 DATA5 DATA6 DATA7 NACK BUSY PERROR SELECT NATFD NC SG FG LOGIC SG SG SG SG SG SG SG SG SG SG SG SG NINIT NFAULT NC NC NC NSEL IN Name nStrobe Data bus [0] Data bus [1] Data bus [2] Data bus [3] Data bus [4] Data bus [5] Data bus [6] Data bus [7] nAck Busy PError Select nAutoFd Not connected Signal ground Frame ground Peripheral Logic High (Pull-up) Signal ground Signal ground Signal ground Signal ground Signal ground Signal ground Signal ground Signal ground Signal ground Signal ground Signal ground Signal ground nInit nFault Not connected Not connected Not connected nSelect In Active H - CN109 PWA-F-SYS (CN109) <-> RS-232C (CN172) Pin No 1 2 3 4 5 6 7 8 Symbol TXD RXD RTS DSR DTR CTS CNT SG Name Transmitted serial data Received serial data Transmission request signal Data set ready signal Data terminal ready signal Transmission enabled signal Carrier detection signal Signal ground Active - CN112 PWA-F-SYS (CN112) <-> HDD (CN170) (STANDARD) Pin No 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 Symbol /RESET SG DD7 DD8 DD6 DD9 DD5 DD10 DD4 DD11 DD3 DD12 DD2 DD13 DD1 DD14 DD0 DD15 SG NC(KEY) MDARQ SG /DIOW SG /DIOR SG IORDY SG /DMACK SG INTRQ NC(RESERV ED) DA1 /PDIAG DA0 DA2 /CS0 /CS1 /DASP SG Name Reset signal Signal ground Data bus [7] Data bus [8] Data bus [6] Data bus [9] Data bus [5] Data bus [10] Data bus [4] Data bus [11] Data bus [3] Data bus [12] Data bus [2] Data bus [13] Data bus [1] Data bus [14] Data bus [0] Data bus [15] Signal ground Not connected DMA request signal Signal ground I/O write signal Signal ground I/O read signal Signal ground I/O ready signal Signal ground DMA acknowledge signal Signal ground Interrupt request signal Reserve signal - Device address [1] Passed diagnostics Device address [0] Device address [2] Chip select-0 Chip select-1 Device active or slave present signal Signal ground L L L L - CN113 PWA-F-SYS (CN113) <-> HDD (CN171) Pin No 1 2 3 4 Symbol +12VA SG SG +5.1VA Name +12V Signal ground Signal ground +5V Active - CN116 PWA-F-SYS (CN116) <-> DIMM (0) Pin No 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 Symbol SG DQ0 DQ1 DQ2 DQ3 +3.3VA DQ4 DQ5 DQ6 DQ7 DQ8 SG DQ9 DQ10 DQ11 DQ12 DQ13 +3.3VA DQ14 DQ15 NC NC SG NC NC +3.3VA /WE DQMB0 DQMB1 /CS0 NC SG A0 A2 A4 A6 A8 A10 BA1 +3.3VA +3.3VA CLK0 SG NC /CS2 DQMB2 DQMB3 NC +3.3VA NC NC NC NC SG DQ16 DQ17 DQ18 DQ19 +3.3VA DQ20 NC NC CKE1 SG DQ21 DQ22 DQ23 SG DQ24 DQ25 DQ26 DQ27 +3.3VA DQ28 DQ29 DQ30 DQ31 SG CLK2 NC NC(WP) SDA SCL +3.3VA SG DQ32 DQ33 DQ34 DQ35 +3.3VA DQ36 DQ37 DQ38 DQ39 DQ40 SG DQ41 DQ42 DQ43 DQ44 DQ45 +3.3VA DQ46 DQ47 NC NC SG NC NC +3.3VA /CAS DQMB4 DQMB5 /CS1 /RAS SG A1 A3 A5 A7 A9 A11 BA0 +3.3VA NC(CLK1) A12 SG CKE /CS3 DQMB6 DQMB7 NC(A13) +3.3VA NC NC NC NC SG DQ48 DQ49 DQ50 DQ51 +3.3VA DQ52 NC NC NC SG DQ53 DQ54 DQ55 SG DQ56 DQ57 DQ58 DQ59 +3.3VA DQ60 DQ61 DQ62 DQ63 SG NC(CLK3) NC SA0 SA1 SA2 +3.3VA Name Signal ground Memory data bus [0] Memory data bus [1] Memory data bus [2] Memory data bus [3] +3.3V Memory data bus [4] Memory data bus [5] Memory data bus [6] Memory data bus [7] Memory data bus [8] Signal ground Memory data bus [9] Memory data bus [10] Memory data bus [11] Memory data bus [12] Memory data bus [13] +3.3V Memory data bus [14] Memory data bus [15] Not connected Not connected Signal ground Not connected Not connected +3.3V Data write enable signal Output disable/write mask-0 Output disable/write mask-1 Chip select signal-0 Not connected Signal ground Memory address bus [0] Memory address bus [1] Memory address bus [2] Memory address bus [3] Memory address bus [4] Memory address bus [10] Bank select-1 +3.3V +3.3V Clock-0 input Signal ground Not connected Chip select signal-2 Output disable/write mask-2 Output disable/write mask-3 Not connected +3.3V Not connected Not connected Not connected Not connected Signal ground Memory data bus [16] Memory data bus [17] Memory data bus [18] Memory data bus [19] +3.3V Memory data bus [20] Not connected Not connected Clock enable signal Signal ground Memory data bus [21] Memory data bus [22] Memory data bus [23] Signal ground Memory data bus [24] Memory data bus [25] Memory data bus [26] Memory data bus [27] +3.3V Memory data bus [28] Memory data bus [29] Memory data bus [30] Memory data bus [31] Signal ground Clock-2 input Not connected Not connected PD serial data PD serial clock +3.3V Signal ground Memory data bus [32] Memory data bus [33] Memory data bus [34] Memory data bus [35] +3.3V Memory data bus [36] Memory data bus [37] Memory data bus [38] Memory data bus [39] Memory data bus [40] Signal ground Memory data bus [41] Memory data bus [42] Memory data bus [43] Memory data bus [44] Memory data bus [45] +3.3V Memory data bus [46] Memory data bus [47] Not connected Not connected Signal ground Not connected Not connected +3.3V Column address strobe signal Output disable/write mask-4 Output disable/write mask-5 Chip select signal-1 Row address strobe signal Signal ground Memory address bus [1] Memory address bus [3] Memory address bus [5] Memory address bus [7] Memory address bus [9] Memory address bus [11] Bank select-0 +3.3V Not connected (Clock-1 input) Memory address bus [12] Signal ground Clock enable signal Chip select signal-3 Output disable/write mask-6 Output disable/write mask-7 Not connected (Memory address bus [13]) +3.3V Not connected Not connected Not connected Not connected Signal ground Memory data bus [48] Memory data bus [49] Memory data bus [50] Memory data bus [51] +3.3V Memory data bus [52] Not connected Not connected Not connected Signal ground Memory data bus [53] Memory data bus [54] Memory data bus [55] Signal ground Memory data bus [56] Memory data bus [57] Memory data bus [58] Memory data bus [59] +3.3V Memory data bus [60] Memory data bus [61] Memory data bus [62] Memory data bus [63] Signal ground Not connected (Clock-3 input) Not connected PD address [0] PD address [1] PD address [2] +3.3V Active - CN117 PWA-F-SYS (CN117) <-> PWA-F-LGC (CN321) Pin No A1 A2 A3 A4 A5 A6 A7 A8 A9 A10 A11 A12 A13 A14 A15 A16 A17 B1 B2 B3 B4 B5 B6 B7 B8 B9 B10 B11 B12 B13 B14 B15 B16 B17 Symbol +5.1VB CBSY-0 CMD-0 SACK-0 SERR-0 SBSY-0 STS-0 CACK-0 CERR-0 SG SG SG IRCLK-1 SG HSYNC-0 SG VSYNC-0 MCNT-1 SYSRST-0 IDATX[0] IDATX[1] IDATX[2] IDATX[3] IDATX[4] IDATX[5] IDATX[6] IDATX[7] SG IDCLK-1 SG IHDEN-0 SG IVDEN-0 +3.3VB Name +5V System command busy Command data System status acknowledge signal System status error signal System status busy signal Status data System command acknowledge signal System command error signal Signal ground Signal ground Signal ground Clock signal input for image data transmission Signal ground Horizontal scanning synchronized signal Signal ground Vertical scanning synchronized signal LGC board connection detection signal System reset signal IDA Transmitted data bus [0] IDA Transmitted data bus [1] IDA Transmitted data bus [2] IDA Transmitted data bus [3] IDA Transmitted data bus [4] IDA Transmitted data bus [5] IDA Transmitted data bus [6] IDA Transmitted data bus [7] Signal ground Clock signal output for image data transmission Signal ground Data enable of the horizontal scanning direction Signal ground Data enable of the vertical scanning direction +3.3V Active - CN118 PWA-F-SYS (CN118) <-> PWA-F-DSP (J427) Pin No 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Symbol XSCL-1A LP-1A WF-1A YD-1A INVGND BZON-0A CPPOW-1A LDCLK-1A LDDAT-1A LDLTH-1A LDON1-0A LDON0-0A SG +5.1VB +5.1VB +5.1VB +5.1VB CPRST-0A SG RTS0-0A CTS0-0A SOUT(0) SIN(0) SG UD3-1A UD2-1A UD1-1A UD0-1A SG LCDEN-1A Name LCD data transmission clock LCD data latch pulse LCD frame signal LCD scanning line start signal Signal ground Buzzer-ON signal Panel connection detection signal LED serial clock LED serial data LED data latch signal LED drive selection signal-1 LED drive selection signal-0 Signal ground +5V +5V +5V +5V Reset signal Signal ground Key controller SIO Transmission request signal Key controller SIO Transmission enabled signal Key controller SIO transmitted serial data Key controller SIO received serial data Signal ground LCD display data-3 LCD display data-2 LCD display data-1 LCD display data-0 Signal ground LCD enable signal Active H H H L H L L L L H CN119 PWA-F-SYS (CN119) <-> USB DEVICE Pin No 1 2 3 4 Symbol VBUS DD+ SG Name +5V USB serial data USB serial data Signal ground Active - Symbol VBUS DD+ SG VBUS DD+ SG Name +5V USB serial data USB serial data Signal ground +5V USB serial data USB serial data Signal ground Pin No 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 Symbol +3.3VA +3.3VA +3.3VA NC (/CS2P) D15 D14 D13 SG D12 D11 D10 SG D09 D08 /INTPR1 SG A03 A02 A01 NC (SRXD) A00 D07 D06 A15 D05 A14 D04 A13 D03 A12 D02 A11 D01 A10 D00 A09 A04 A08 /RESET A07 /ACK A06 /CSP1 A05 NC (OEO) NC (STXD) RW SG A16 SG +3.3VA SG NC (DACK) +3.3VA /INTPR2 SG BRDNIN +3.3VA +3.3VA +3.3VA Name +3.3V +3.3V +3.3V Not connected I/F data bus [15] I/F data bus [14] I/F data bus [13] Signal ground I/F data bus [12] I/F data bus [11] I/F data bus [10] Signal ground I/F data bus [9] I/F data bus [8] Interrupt PR1 signal Signal ground I/F address bus [3] I/F address bus [2] I/F address bus [1] Not connected I/F address bus [0] I/F data bus [7] I/F data bus [6] I/F address bus [15] I/F data bus [5] I/F address bus [14] I/F data bus [4] I/F address bus [13] I/F data bus [3] I/F address bus [12] I/F data bus [2] I/F address bus [11] I/F data bus [1] I/F address bus [10] I/F data bus [0] I/F address bus [9] I/F address bus [4] I/F address bus [8] System reset signal I/F address bus [7] NIC Acknowledge signal I/F address bus [6] Chip select signal I/F address bus [5] Not connected Not connected Read/write to NIC Signal ground I/F address bus [16] Signal ground +3.3V Signal ground Not connected +3.3V PR2 interrupt signal Signal ground NIC board in detection signal +3.3V +3.3V +3.3V Active L - CN124 PWA-F-SYS (CN124) <-> PCI (CN150)/SCRAMBLER BOARD (OPTION) Pin No 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 Symbol +3.3VA +3.3VA +3.3VA SG -12VA -12VA +5.1VA +5.1VA +3.3VA OPBINT(2) OPBINT(0) SG PCICLK(5) SG PCICLK(3) SG REQ(1)# REQ(0)# +3.3VA AD[31] AD[29] SG AD[27] AD[25] +3.3VA C/BE(3]# AD[23] SG AD[21] AD[19] +3.3VA AD[17] C/BE(2)# SG IRDY# +3.3VA DEVSEL# SG LOCK# PERR# +3.3VA SERR# +3.3VA C/BE(1)# AD[14] SG AD[12] AD[10] M66EN SG AD[8] AD[7] +3.3VA AD[5] AD[3] SG AD[1] +3.3VA +5.1VA SG +3.3VA +3.3VA +3.3VA SG +12VA +12VA +5.1VA +5.1VA +3.3VA OPBINT(1) +3.3VA PCIRST# +3.3VA PCICLK(4) +3.3VA GNT(1)# GNT(0)# SG PME# AD[30] +3.3VA AD[28] AD[26] SG AD[24] +3.3VA +3.3VA AD[22] AD[20] SG AD[18] AD[16] +3.3VA FRAME# SG TRDY# SG STOP# +3.3VA +3.3VA SG SG PAR AD[15] +3.3VA AD[13] AD[11] SG AD[9] SG C/BE(0)# +3.3VA AD[6] AD[4] SG AD[2] AD[0] +3.3VA +5.1VA +5.1VA Name +3.3V +3.3V +3.3V Signal ground -12V -12V +5V +5V +3.3V Interrupt request-2 Interrupt request-0 Signal ground PCI clock-5 (Not used) Signal ground PCI clock-3 Signal ground Data request signal-1 Data request signal-0 +3.3V PCI address/data bus [31] PCI address/data bus [29] Signal ground PCI address/data bus [27] PCI address/data bus [25] +3.3V Command and byte enable-3 PCI address/data bus [23] Signal ground PCI address/data bus [21] PCI address/data bus [19] +3.3V PCI address/data bus [17] Command and byte enable-2 Signal ground Initiator ready +3.3V Device select Signal ground Lock Data parity Error +3.3V System Error +3.3V Command and byte enable-1 PCI address/data bus [14] Signal ground PCI address/data bus [12] PCI address/data bus [10] PCI bus 66 MHz clock enable signal Signal ground PCI address/data bus [8] PCI address/data bus [7] +3.3V PCI address/data bus [5] PCI address/data bus [3] Signal ground PCI address/data bus [1] +3.3V +5V Signal ground +3.3V +3.3V +3.3V Signal ground +12V +12V +5V +5V +3.3V Interrupt request-1 +3.3V PCI reset signal +3.3V PCI clock-4 +3.3V Grant-1 Grant-0 Signal ground Power Management Event PCI address/data bus [30] +3.3V PCI address/data bus [28] PCI address/data bus [26] Signal ground PCI address/data bus [24] +3.3V +3.3V PCI address/data bus [22] PCI address/data bus [20] Ground PCI address/data bus [18] PCI address/data bus [16] +3.3V Cycle frame Signal ground Target ready Signal ground Stop +3.3V +3.3V Signal ground Signal ground Parity PCI address/data bus [15] +3.3V PCI address/data bus [13] PCI address/data bus [11] Signal ground PCI address/data bus [9] Signal ground Command and byte enable-0 +3.3V PCI address/data bus [6] PCI address/data bus [4] Signal ground PCI address/data bus [2] PCI address/data bus [0] +3.3V +5V +5V Active L L L L L L L L - CN126 PWA-F-SYS (CN126) <-> COIN CONTROLLER (OPTION)/COPY KEY CARD (OPTION) Pin No 1 2 3 4 5 6 7 Symbol L/S FULL-C MONO-C B/W +5.1VA SG NC Name Paper size signal Full-color mode signal Mono-color mode signal Black and white mode signal +5V Signal ground Not connected Active - CN412 PS-ACC (CN412) <-> PWA-F-SYS (CN122) Pin No 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 Symbol PWREN PWRDN -12VB SG +12VB SG +12VA SG -12VA SG SG SG +3.3VA +3.3VA +3.3VA +3.3VA SG SG +3.3VB +3.3VB SG SG SG +5.1VA +5.1VB +5.1VA Name Power supply enable signal AC main power down signal -12V Signal ground +12V Signal ground +12V Signal ground -12V Signal ground Signal ground Signal ground +3.3V +3.3V +3.3V +3.3V Signal ground Signal ground +3.3V +3.3V Signal ground Signal ground Signal ground +5V +5V +5V Active L L - CN413 PS-ACC (CN413) <-> PWA-F-LGC (CN307), FAX BOARD (CN702), PWA-F-FIL (CN495)/PWA-F-FUS (CN431) Pin No 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Symbol +3.3VB SG +5.1VB +5.1VB SG SG +12VB SG PDWN-1A PWRFN-0A +5.1VB SG +24VB PG Name +3.3V Signal ground +5V +5V Signal ground Signal ground +12V Signal ground AC main power down signal Power supply cooling fan drive signal +5V Signal ground +24V Power ground Active L - CN414 PS-ACC (CN414) <-> PWA-F-LGC (CN301, CN307) Pin No 1 2 3 4 5 6 7 8 9 10 Symbol +24VD1 +24VD1 PG PG +24VD2 +24VD2 PG PG +5.1VD SG Name +24V +24V Power ground Power ground +24V +24V Power ground Power ground +5V Signal ground Active - Active - Pin No 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 CN2 Pin No 1 2 3 4 5 6 CN7 Pin No 1 2 3 4 5 6 7 8 9 10 CN9 Pin No 1 2 3 4 5 PWA-F-SLG (CN1) <-> PWA-F-CCD (CN14) Symbol +5.1VB +5.1VB SG SG CCDRS SG CCDCP SG CCDSH SG CCDCK2B SG CCDCK2A SG CCDCK1A SG CCD-EVEN SG CCD-ODD SG AG AG AG +12VB +12VB +12VB Name +5V +5V Signal ground Signal ground CCD RS signal Signal ground CCD CP signal Signal ground CCD TG signal Signal ground CCD shift clock-2B Signal ground CCD shift clock-2A Signal ground CCD shift clock-1A Signal ground CCD even data Signal ground CCD odd data Signal ground Analog ground Analog ground Analog ground +12V +12V +12V CN501 FAX (CN501) <-> NCU (1) (OPTION) Active - PWA-F-SLG (CN2) <-> PLTN-SNR, HOME-SNR Symbol SG PLTN-1A +5V SG HOME-1A +5V Name Signal ground Platen sensor detection signal +5V Signal ground Carriage home position sensor detection signal +5V Active - PWA-F-SLG (CN7) <-> RADF (CN2) (OPTION) Symbol DFAK DFSCST DFRXD SG DFTXD SG DFRAK DFRRQ DFRQ DFCNT Name RADF acknowledge signal VARID signal from RADF Received serial data Signal ground RADF transmitted serial data Signal ground Acknowledge signal from RADF Request signal from RADF RADF request signal RADF connection detection signal Active - PWA-F-SLG (CN9) <-> INV-EXP (CN1) Symbol PG PG LMPON-A +24VD4 +24VD4 Name Power ground Power ground Exposure lamp ON signal +24V +24V Active H - CN10 PWA-F-SLG (CN10) <-> APS1 (A4 SERIES ONLY), APS2, APS3, APS4, APS5 Pin No 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Symbol NC +24VD4 FANSLG +5VAPS APSR-0A SG +5VAPS APSC-0A SG +5VAPS APS3-0A SG +5VAPS APS2-0A SG +5VAPS APS1-0A SG Name Not connected +24V(Reserved) Not connected +5V Automatic original detection sensor signal Signal ground +5V Automatic original detection sensor signal Signal ground +5V Automatic original detection sensor signal Signal ground +5V Automatic original detection sensor signal Signal ground +5V Automatic original detection sensor signal Signal ground Active - CN19 PWA-F-SLG (CN19) <-> SCAN-MOT Pin No 1 2 3 4 5 6 Symbol SCNM-BB +24VD4 SCNM-B SCNM-AB +24VD4 SCNM-A Name Scan motor drive signal-B +24V Scan motor drive signal-B Scan motor drive signal-A +24V Scan motor drive signal-A Active - CN22 PWA-F-SLG (CN22) <-> DOWNLOAD JIG (SLG) Pin No 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 CN2 Pin No 1 2 3 4 J422 Pin No 1 2 3 4 J423 Pin No 1 2 3 J424 Pin No 1 2 3 4 5 6 7 8 9 10 11 12 J425 Pin No 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 J426 Pin No 1 2 3 4 5 6 7 8 9 10 11 J2 Pin No 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Symbol MDT[0] MDT[2] MDT[4] MDT[6] MRD (PNCNT)DLA D[0] (SSW)DLAD [2] MAD[4] MAD[6] MAD[8] MAD[10] MAD[12] MAD[14] MAD[16] MAD[18] SG SG MDT[1] MDT[3] MDT[5] MDT[7] CS02-0 (PNCNT)DLA D[1] (MER)DLAD [3] MAD[5] MAD[7] MAD[9] MAD[11] MAD[13] MAD[15] MAD[17] ROMDT-0 +5.1VB LED Name ROM data bus [0] ROM data bus [2] ROM data bus [4] ROM data bus [6] ROM data read signal Active - D/L address bus [0] - D/L address bus [2] - ROM address bus [4] ROM address bus [6] ROM address bus [8] ROM address bus [10] ROM address bus [12] ROM address bus [14] ROM address bus [16] ROM address bus [18] Signal ground Signal ground ROM data bus [1] ROM data bus [3] ROM data bus [5] ROM data bus [7] Chip select signal - D/L address bus [1] - D/L address bus [3] - ROM address bus [5] ROM address bus [7] ROM address bus [9] ROM address bus [11] ROM address bus [13] ROM address bus [15] ROM address bus [17] ROM select signal +5V LED drive signal - INV-EXP (CN2) <-> LP-EXPO Symbol NC NC - Name Exposure lamp high-voltage output Not connected Not connected Exposure lamp high-voltage output Active - PWA-F-DSP (J422) <-> LCD PANEL Symbol YD KL XR YU Name Y-axis touch position detection terminal (D) X-axis touch position detection terminal (L) X-axis touch position detection terminal (R) Y-axis touch position detection terminal (U) Active - PWA-F-DSP (J423) <-> LCD BACK LIGHT Symbol CCFL+ NC CCFL- Name High-voltage terminal (High) Not connected high-voltage terminal (Low) Active - Symbol FRAME LAOD CP SG +5.1VA SG VEE /D.OFF D0 D1 D2 D3 Name LCD scanning line start signal LCD data latch pulse LCD data transmission clock Ground +5V Signal ground Ground LCD enable signal LCD display data-0 LCD display data-1 LCD display data-2 LCD display data-3 Active - PWA-F-DSP (J425) <-> PWA-F-KEY (J428) Symbol LDFC-1 LDFC-2 LDFC-4 LDFC-5 LDFC-6 LDFC-7 LDFC-8 LDFC-9 LDFC-10 LDFC-11 LDFC-12 LDFC-13 LDFC-15 LDON0 LDON1 SG Name LED driver output (1) LED driver output (2) LED driver output (4) LED driver output (5) LED driver output (6) LED driver output (7) LED driver output (8) LED driver output (9) LED driver output (10) LED driver output (11) LED driver output (12) LED driver output (13) LED driver output (15) LED common driver signal (0) LED common driver signal (1) Signal ground Active L L L L L L L L L L L L L H H - PWA-F-DSP (J426) <-> PWA-F-KEY (J429) Symbol SCN15 SCN14 SCN13 SCN12 SCN11 RET0 RET1 RET2 RET3 RET8 RET9 Name Button scanning signal (5) Button scanning signal (4) Button scanning signal (3) Button scanning signal (2) Button scanning signal (1) Button scanning return signal (0) Button scanning return signal (1) Button scanning return signal (2) Button scanning return signal (3) Button scanning return signal (8) Button scanning return signal (9) Active - PWA-F-NIC (J2) <-> LAN (10BASE-T/100BASE-TX) Symbol (TD+)FA1 (TD-)FA2 (RD+)FA3 FA45 FA45 (RD-)FA6 FA78 FA78 NC(MTG) NC(MTG) SH SH SH SH Name Transmitted data + Transmitted data Received data + Not used Not used Received data Not used Not used Not connected Not connected Shield Shield Shield Shield Active - CN206 PWA-F-LRL (CN206) <-> PER-F-LDR (C201) Pin No 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Symbol SG +5.1VD +5.1VD SG WRLVL-1 SG NC SG PIDT-1 PIDT-0 SG WRAPC-0 NC SHDWM-1 SG +5.1VD +5.1VD SG Name Signal ground +5V +5V Signal ground Laser level control signal (reference voltage) Signal ground Not used Signal ground Laser image data (differential signal +) Laser image data (differential signal -) Signal ground APC write signal Not used Laser shut down signal Signal ground +5V +5V Signal ground Active - CN207 PWA-F-LRL (CN207) <-> PWA-F-SNS (CN202) Pin No 1 2 3 Symbol +5.1VB SG BDIN-1 Name +5V Signal ground Laser beam position detection signal Active - CN213 PWA-F-ADU (CN213) <-> ADU-TRL-SNR Pin No 1 2 3 Symbol SG ADUFL +5.1VB Name Signal ground ADU exit sensor detection signal +5V Pin No 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 Symbol +24VD3 +24VD3 PG PG +5.1VB +5.1VB SG SG +24VD4 +24VD4 PG PG NC NC +12VB SG +3.3VB +3.3VB SG SG +5.1VB +5.1VB SG SG Name +24V +24V Power ground Power ground +5V +5V Signal ground Signal ground +24V +24V Power ground Power ground Not connected Not connected +12V Signal ground +3.3V +3.3V Signal ground Signal ground +5V +5V Signal ground Signal ground Active - Active - CN214 PWA-F-ADU (CN214) <-> ADU-TRU-SNR Pin No 1 2 3 Symbol SG ADUFU +5.1VB Name Signal ground ADU entrance sensor detection signal +5V Active - CN416 PS-ACC (CN416) <-> FINISHER (J599) (OPTION) Pin No 1 2 3 4 Symbol +5.1VB SG +24VD5 PG Name +5V Signal ground +24V Power ground Active - CN418 PS-ACC (CN418) <-> PS-FAN-MOT Pin No 1 2 Pin No 1 Symbol +24VD1 PWRFN-0A Symbol - Name +24V Power supply cooling fan drive signal Name High-voltage to main charger wire Active - Active - OUT2 PS-HVT (OUT2) <-> MAIN CHARGER GRID Pin No 1 Symbol - Name High-voltage to main charger grid Active - OUT3 PS-HVT (OUT3) <-> DEVELOPER BIAS Pin No 1 Symbol - Name High-voltage to developer charger bias Active - OUT4 PS-HVT (OUT4) <-> TRANSFER BIAS Pin No 1 Symbol - Name High-voltage to transfer charger bias Active - OUT5 PS-HVT (OUT5) <-> TRANSFER GUIDE BIAS Pin No 1 Symbol - Name High-voltage to transfer guide bias Active - OUT6 PS-HVT (OUT6) <-> SEPARATION BIAS Pin No 1 05/11 Symbol - Name High-voltage to separation charger bias Active - CN215 PWA-F-ADU (CN215) <-> ADU-MOT Pin No 1 2 3 4 5 6 Symbol +24VD2 FDMA FDMB FDMC FDMD +24VD2 Name +24V ADU motor drive signal-A ADU motor drive signal-B ADU motor drive signal-C ADU motor drive signal-D +24V Active - CN217 PWA-F-ADU (CN217) <-> ADU-SET-SW Pin No 1 2 Symbol SG COVSW Name Signal ground ADU opening/closing detection signal Pin No 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Symbol TXOUT RXIN CML LD EXTRG ATT3DB RLADJ1 RLADJ2 RGCLK AG -12VB AG +12VB +24VB 16Hz AG CI ANSDET REVA REVB INTHOOK EXTHO OK +5.1VB AG +5VA -12VB AG +12VB +24VB PG Name Transmitted FAX data Received FAX data CML relay drive signal Dial pulse drive signal RG relay drive signal -3db ATT exchange signal MODEM select signal MODEM select signal Not used Analog ground -12V Analog ground +12V +24V Not used Analog ground Ring signal detection Facsimile data answer detection Line 1 External telephone hook detection signal Line 1 External telephone hook detection signal Internal telephone hook signal External telephone hook signal +5V Anlog ground +5V -12V Analog ground +12V +24V Power ground Active L L - CN502 FAX (CN502) <-> NCU (2) (OPTION) Pin No 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Symbol TXB RXIN CML LD ER/HK ATT3DB RLADJ1 RLADJ2 RGCLK AG -12VB AG +12VB NC 16Hz AG CI ANSDET REVA REVB NC NC +5VA AG +5VA -12VB AG +12VB NC NC Name Transmitted FAX data Received FAX data CML relay drive signal Dial pulse drive signal Not used -3 db ATT exchange signal Modem select signal Modem select signal Not used Signal ground -12V Analog ground +12V Not connected Not used Analog ground Ring signal detect Facsimile data answer detection Line 2 External telephone hook detection signal Line 2 External telephone hook detection signal Not connected Not connected +5V Analog ground +5V -12V Analog ground +12V Not connected Not connected Active L L - CN503 FAX (CN503) <-> SPEAKER (OPTION) Pin No 1 2 Symbol SP+ SP- Name Speaker output (+) Speaker output (-) - CN600 FAX (CN600) <-> MDM (CN401) (OPTION) Pin No 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 Symbol TXOUT2 +5VA +12VB +3.3VB MOD2DMA-1 SG MEM2CS-0 +5.1VB MEMRD2-0 CLKOE-1 TXEN2-1 +5.1VB A[16] A[14] A[12] A[10] A[8] A[6] A[4] A[2] A[0] +5.1VB CEP1RST-0 5.1VB SG CEPCLK SG D[0] D[2] D[4] D[6] D[8] D[10] D[12] D[14] SG MOD2DET-0 SG DREQC2-1 DACKC2-0 RXIN2 AG -12VB AG MOD2INT-1 MOD2CS-0 MOD2RST-0 SG RXEN2-1 MEMWRH2-0 MEMWRL2-0 A[18] A[17] A[15] A[13] A[11] A[9] A[7] A[5] A[3] A[1] CPURST-0 CEP2INT-1 5.1VB 5.1VB IORD2-0 IOWR2-0 D[1] D[3] D[5] D[7] D[9] D[11] D[13] D[15] 5.1VB 5.1VB CEP2CS-0 DREQD2-1 DACKD2-0 Name Transmitted data +5V +12V +3.3V Modem 2 DMA signal Signal ground SRAM chip select signal +5V SRAM data read signal Clock out enable signal TX enable signal +5V MDM address bus [16] MDM address bus [14] MDM address bus [12] MDM address bus [10] MDM address bus [8] MDM address bus [6] MDM address bus [4] MDM address bus [2] MDM address bus [0] +5V CEP1 reset signal +5V Signal ground System clock signal Signal ground MDM data bus [0] MDM data bus [2] MDM data bus [4] MDM data bus [6] MDM data bus [8] MDM data bus [10] MDM data bus [12] MDM data bus [14] Signal ground Modem 2 detection signal Signal ground Data request signal Data acknowledge signal Received data Analog ground -12V Analog ground Modem 2 interrupt signal Modem 2 chip select signal Modem 2 reset signal Signal ground RX enable signal SRAM high byte write signal SRAM low byte write signal MDM address bus [18] MDM address bus [17] MDM address bus [15] MDM address bus [13] MDM address bus [11] MDM address bus [9] MDM address bus [7] MDM address bus [5] MDM address bus [3] MDM address bus [1] CPU reset signal CEP2 interrupt signal +5V +5V MDM data read signal MDM data write signal MDM data bus [1] MDM data bus [3] MDM data bus [5] MDM data bus [7] MDM data bus [9] MDM data bus [11] MDM data bus [13] MDM data bus [15] +5V +5V CEP2 chip select signal Data request signal Data acknowledge signal Active - CN602 FAX (CN602) <-> DOWNLOAD JIG (FAX) (OPTION) PWA-F-DSP (J424) <-> LCD PANEL CN415 PS-ACC (CN415) <-> PWA-F-SLG (CN6), RADF (CN1) (OPTION) OUT1 PS-HVT (OUT1) <-> MAIN CHARGER WIRE CN120 PWA-F-SYS (CN120) <-> USB HOST Pin No 1 2 3 4 5 6 7 8 CN1 CN121 PWA-F-SYS (CN121) <-> PWA-F-NIC (J3) Active H L H Active - Pin No 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 J600 Pin No 1 2 3 4 5 6 7 8 9 10 Symbol D[0] D[2] D[4] D[6] RD-0 A[0] A[2] A[4] A[6] A[8] A[10] A[12] A[14] A[16] A[18] SG SG D[1] D[3] D[5] D[7] BOOTCS-0 A[1] A[3] A[5] A[7] A[9] A[11] A[13] A[15] A[17] ROMDET0-0 5.1VB LEDDL-0 Name ROM data bus [0] ROM data bus [2] ROM data bus [4] ROM data bu">

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Key features
Printing
Copying
Scanning
Faxing
High-speed copying
Automatic document feeder
Duplex printing
Network connectivity
User-friendly interface
Various paper sizes and weights
Frequently asked questions
The maximum copy speed of the e-STUDIO 350/352 is 35 sheets per minute. The maximum copy speed of the e-STUDIO 450/452 is 45 sheets per minute. The copy speed can vary depending on the original document size, paper type, and other factors.
The e-STUDIO 350/352/450/452 can handle a variety of paper sizes, including A3, A4, B5, A5, and LT. The paper weight capacity is 64 to 105 g/m2. The machine also has a bypass tray for handling thicker paper types and envelopes.
The e-STUDIO 350/352/450/452 features a variety of functionalities, including printing, copying, scanning, and faxing. It also includes an automatic document feeder, duplex printing, and network connectivity. The machine is designed with a user-friendly interface and provides a variety of paper handling options.
The e-STUDIO 350/352/450/452 requires toner cartridges, developer material, and other consumables. It may also require other optional supplies such as staples, hole punch unit, or paper.
The e-STUDIO 350/352/450/452 has an automatic toner density detection/supply system. When the toner level is low, the machine will alert you to replace the cartridge. To replace the toner cartridge, open the toner compartment, remove the old cartridge, and insert the new one. Make sure to close the toner compartment securely.