Warranty Honeywell Limited Warranty Warranty Matrix Who is

Warranty Honeywell Limited Warranty Warranty Matrix Who is
Warranty
Honeywell Limited Warranty
Warranty Matrix
Who is covered by the warranty?
Products offered by Honeywell Scanning & Mobility are covered for a defined period of time
with a Limited Warranty. Honeywell extends this warranty only to the first end-user of the
product. This warranty is non-transferable.
What's covered by the warranty?
This warranty covers each product and warrants them to be free from defects in workmanship,
under normal use and service, for the defined period of time from the date of purchase by the
first end-user. Under this warranty, Honeywell will repair or replace, at its option, any unit that
fails to perform according to Honeywell' published specifications during the warranty period.
Products offered by Honeywell Scanning & Mobility are covered for a defined period of time
with a Limited Warranty. Honeywell extends this warranty only to the first end-user of the
product. This warranty is non-transferable. This warranty covers each product and warrants them
to be free from defects in workmanship, under normal use and service, for the defined period of
time from the date of purchase by the first end-user. Under this warranty, Honeywell will repair
or replace, at its option, any unit that fails to perform according to Honeywell' published
specifications during the warranty period.
What's not covered by the warranty?
The warranty does not cover software or damage to the product caused by modification,
alteration, misapplication, misuse of, or physical abuse to the product; or damage due to repair or
service to the product by anyone other than an Authorized Honeywell Scanning & Mobility
Service Center. This warranty also excludes any damage to the product caused by circumstances
outside of Honeywell' control, such as, but not limited to, lightning or fluctuation in electrical
power.
Acquiring warranty service
Should the product prove to be defective within the warranty period, return the product, as
described in the RMA procedures that follow, and Honeywell will, at its option, repair or replace
the product, to whatever extent Honeywell deems necessary to restore the product to proper
operating condition, without any charge to you.
If you purchased the product from an Authorized Honeywell Reseller, contact the Reseller with
the unit's serial number. Your Reseller will contact Honeywell, on your behalf, to arrange for the
unit to be serviced.
If you purchased the product directly from Honeywell, or have been instructed by your Reseller
to contact Honeywell Scanning & Mobility directly, call the Customer Service Department in
your area to request a Repair Maintenance Authorization (RMA) number. Failure to obtain an
RMA number before shipping your product to the repair facility will delay the processing of
your repair.
When calling for service at any of our repair facilities, please be prepared to give the following
information:
Customer ID
Product's type
Brief description of problem
Serial Number and/or Date Code and/or dated Proof-of-Purchase.
(Serial numbers and/or date codes are found in various places on our products. Please have your
unit in hand when you call, and a representative will help you find the number or date code.)
If your equipment is still covered under the initial end user's product warranty, please notify the
Customer Service Representative when you call. For your protection, we recommend you insure
any equipment being sent to Honeywell. Place the product in its original packaging with a copy
of your original invoice to avoid possible service delays and ship the product prepaid to the
appropriate address. Please ensure that the RMA number is clearly visible on the address label.
Website: https://www.honeywellaidc.com
Manufacturers’ warranties may not apply in all cases, depending on factors such as use of the
product, where the product was purchased, or who you purchased the product from. Please
review the warranty carefully, and contact the manufacturer if you have any questions.
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