Megapixel Dome IP camera User Manual

Megapixel Dome IP camera User Manual

Megapixel Dome IP camera

User Manual

V1.0

2016-08-11

As our products undergo continuous development the specifications are subject to change without prior notice

Dome IP camera User Manual

COPYRIGHT

Copyright 2016 by Smartlink Network Systems Ltd. All rights reserved.

Company has an ongoing policy of upgrading its products and it may be possible that information in this document is not up-to-date.

Please check with your local distributors for latest information.

No part of this document can be copied or reproduced in any form without written consent from the company.

Trademark

DIGISOL

TM is a trademark of Smartlink Network Systems Ltd. All other trademarks are the property of the respective manufacturers.

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Dome IP camera User Manual

INDEX

1. Product Information....................................................................................................................5

1-1 Introduction & Safety Information...........................................................................................5

1-2 Safety Information....................................................................................................................6

1-3 System Requirements...............................................................................................................6

1-4 Package Contents.....................................................................................................................6

1-5 Mounting an IP Camera...........................................................................................................7

1-6 Installation of the Network IP Camera....................................................................................9

2 Using Network IP Camera by Web Interface..............................................................................9

2-1 Locate the IP address of Network IP Camera..........................................................................9

2-2 Connect to IP camera’s Web User Interface............................................................................10

2-3 Log...........................................................................................................................................14

2-4 DeviceCfg................................................................................................................................15

2-4-1 Setting...................................................................................................................................15

2-4-1 Alarm....................................................................................................................................15

2-4-2 System..................................................................................................................................16

2-4-2-1 General..............................................................................................................................17

2-4-2-2 Encode...............................................................................................................................17

2-4-2-3 Network.............................................................................................................................18

2-4-2-4 Netservice..........................................................................................................................18

2-4-2-5 GUI Display.......................................................................................................................19

2-4-2-6 Camera Param....................................................................................................................19

3 Advanced Menu...........................................................................................................................20

4 Info...............................................................................................................................................21

4-1 Log............................................................................................................................................21

4-2 Version......................................................................................................................................22

5 Using CMS Software...................................................................................................................23

5-1 Installing CMS Software..........................................................................................................23

5-2 Getting familiar with CMS Software.......................................................................................26

5-3 CMS Configuration...................................................................................................................28

5-3-1 CMS Operation Main Menu..................................................................................................28

5-3-1-1 PTZ control.........................................................................................................................31

5-3-1-2 Color Setting.......................................................................................................................32

5-3-1-3System..................................................................................................................................33

5-3-1-3.a Device Manager...............................................................................................................33

5-3-1-3.b Local Config....................................................................................................................37

5-3-1-3.c Remote Config.................................................................................................................38

5-3-1-3.d Account............................................................................................................................39

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Dome IP camera User Manual

5-3-1-3.e Local Log.....................................................................................................................40

5-3-2 Playback.............................................................................................................................41

5-3-3 Advance.............................................................................................................................42

5-3-4 Logout................................................................................................................................42

6 Appendix...................................................................................................................................43

6-1 Specification..........................................................................................................................43

6-2 Troubleshooting.....................................................................................................................44

6-3 Glossary.................................................................................................................................45

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Dome IP camera User Manual

1. Product Introduction

1-1 Introduction and safety information

Thank you for purchasing DIGISOL IP cameras!!

DIGISOL Dome IP Camera supports HD resolution with IR LED and IR-cut Filter. This camera offers the latest compression technology with a CMOS sensor & a real time image processing hardware.

With its high performance H.264 compression, users can stream high quality video at low bandwidth and storage capacity requirements.

It has IR LED for visibility under no light condition. The IR cut filter offers a true image quality during day/night operations.

This IP camera supports Power over Ethernet, which helps in easy installation by eliminating the need of a dedicated power source for the camera.

This IP camera supports Digital WDR, a software-based technique that enables the camera to produce clearer images in less than ideal lighting conditions. Digital-WDR balances the contrast of light and shadow to improve visibility in dark areas within a scene.

Other features of this network IP Camera include:

 CMOS Sensor

 Support HD resolution at 25fps

 Support H.264 compression

 Fixed / Vari Focal Lens depending on the model number

 IR LED for night vision

 IR-CUT filter for true day/ night functionality

 ONVIF Compliant

 XMeye App for Apple iOS & Android Phones/ Tabs

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Dome IP camera User Manual

1-2 Safety Information

 In order to keep the safety of users and your properties, please follow the safety instructions as mentioned below. The warranty will become void if you disobey these safety instructions.

 This Network IP Camera is sophisticated electronic device; DO NOT drop it from a height.

 DO NOT place this IP Camera at hot / humid places, and avoid direct sunlight.

 Accessories of this IP Camera like power supply are dangerous to small children. KEEP THIS IP

CAMERA OUT OF REACH OF CHILDREN.

 If you want to use this IP Camera at any place that may be spilled by water or dirt, a secure and water-proof camera housing is required.

 DO NOT pull any cord that is connected to this IP Camera by force.

 The IP Camera will get heated up when used for a long time. (This is normal and is not a malfunction). DO NOT put this IP camera on paper, cloth, or other flammable materials.

 If the IP Camera falls into water when powered, DO NOT attempt to retrieve it back yourself!

Find a qualified electrical technician for help.

1-3 System Requirements

 Windows XP, Vista or Win 7 operating system (both 32 or 64 bits version)

 2GB of system memory

 1GB of Display card memory

 20GB of available hard disk space on system drive

1-4 Package Contents

Before you start using this IP camera, please check if there’s anything missing in the package, and contact your dealer of purchase to claim for missing items:

 Megapixel Dome IP Camera (1 No.)

 Installation Guide CD (includes User Manual, QIG & Utility)

 Tools Package (includes 4 screws)

 Quick Installation Guide

Note: Power Adapter (12V DC, 1A) is NOT a part of the standard package. It will have to be ordered separately.

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Dome IP camera User Manual

1-5 Mounting the IP Dome Camera

NOTE: The below shown product image is for illustration purpose only. Actual product may vary.

First you need to understand different components in DIGISOL IP Dome camera.

There are four parts:

Base

Camera

Shoulder bracket

Halo ring

Step-1

Install the base securely, screws should be fixed properly.

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Dome IP camera User Manual

Step-2

Feed the wire through base and the termination of Ethernet and DC lead can be left in the ceiling.

If it is not a ceiling, you can use deep base DIGISOL camera.

Step-3

Now, halo ring and shoulder bracket should be sent together.

Step-4

Keep tightening the Halo ring and adjust the shoulder bracket.

Digisol dome camera is installed.

1-6 Installation of the Network IP Camera

Please follow the instructions mentioned below to setup your new IP camera.

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Connect Ethernet cable to the LAN port.

Dome IP camera User Manual

DC Power Input

Ethernet Port

Plug DC power adapter to the power outlet on the wall. Connect DC power cable to IP Camera’s DC power connector.

If everything’s OK , you should see the left LED light on LAN port light up. If not, please recheck every step and try again, or ask your dealer of purchase for help.

If this IP Dome camera is connected to a PoE switch then the device can be powered on without using the power adapter.

2 Using Network IP Camera by Web Interface

2-1 Locate the IP address of Network IP Camera

You must know the IP address of IP Camera before you can connect to it.

By default the IP camera is on Static IP & default IP address is 192.168.1.10. Connect the camera to router or a switch & set it on DHCP.

Run the Device manage tool from CD-ROM

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Dome IP camera User Manual

Press ‘IP Search’ button to discover to search for all IP Cameras on your local network (make sure all IP Cameras are powered on and are connected to the local network first).

If you need to change a certain IP camera’s IP address, you can also click on the dome camera whose IP address you wish to change, then click ‘Modify’ button to change selected dome camera’s

IP address setting. If you no longer need to use this utility, close it.

Note:

If you have several network connections, such as “Wireless Function” , disable the “Wireless Functions” or other network connections that are not connected to the IP camera, as utility may fail to search IP camera.

2-2 Connect to IP camera’s Web User Interface

When you know the IP address of IP camera, you can connect to it by Internet Explorer web browser by entering its IP address in address bar. The user login screen will appear when you get connected:

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Dome IP camera User Manual

IP Camera’s administrator username and password are admin & blank’ (lower case) by default. Click

‘OK’ button or press ‘ENTER’ key on your keyboard when you finish entering username and password.

When you connect to IP Camera for the first time, you’ll see the following message. This message prompts you to install ActiveX plugin before you can see the video from IP Camera.

Click on ‘Install’ button, it will prompt Add-On Installer window. Click OK & then click on ‘download’ button to install Active-X plugin.

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Dome IP camera User Manual

Click ‘Run’ to install the plug-ins.It will display the following window:

Click on ‘Next’ to proceed the plug-ins installation. Once the plug-ins are installed, it will display the following screen:-

Login to IP Camera Web GUI. The following screen will be displayed:

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Dome IP camera User Manual

Click OK to display the camera video.

There are various controls on the web page; here is the description of every control item:

Item

Stream Button

Full screen

/

Description

You can view the video on Main stream/ Extra Stream.

To view the camera video on full screen.

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Dome IP camera User Manual

Connect/Disconnect Use this buttons to Connect/ Disconnect the camera video.

/

These options are not supported for IP camera.

/ /

Audio

PT Controls/ Focus/ Zoom

Button

Color Setting

Default

QR Code

To mute/ un-mute the Audio for supported cameras.

To Pan/ Tilt, Focus or Zoom the supported cameras.

You can set the Brightness/Contrast/

Saturation/Hue settings for better image quality.

Set the defined color settings to default.

You can install the Xmeye Mobile app by scanning the QR code displayed on web GUI of IP camera. Also, you can directly add the

IP camera by scanning the SN code displayed on web GUI.

Playback tab is not supported for IP camera.

2-3 Log

Under this tab, you can view the Alarm & Operation Logs of an IP camera.

2-4 DeviceCfg

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Dome IP camera User Manual

If you wish to configure IP camera’s settings, you can access IP camera’s ‘DeviceCfg’ menu, which provides various kinds of system setting as shown below:-

The ‘DeviceCfg’ sub menu will appear as shown above, please pick a setup item you wish to configure.

2-4-1 Setting: Alarm

Under this tab, you can configure Motion Detection settings on an IP camera.

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Dome IP camera User Manual

Enable Motion Detection Channel, define sensitivity, area, linkage parameters: defending time section & enable ‘write log’ to generate the logs when Motion is triggered.

2-4-2 Setting: System

Under System tab, following options will be available.

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Dome IP camera User Manual

2-4-2-1 General

Set system time, Time Zone, Date format, Language, Video format, Time Format, etc under this option.

2-4-2-2 Encode

Set the video code parameter: video file, remote monitoring and so on. Set every independent channel’s coding parameter in the left part, and set the combine encode parameter in the right part.

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Dome IP camera User Manual

2-4-2-3 Network

Set basic network parameters, DHCP and DNS parameters, network high speed download under this tab.

2-4-2-4 Netservice

Choose the network service option and click the desired option to configure the advanced network functions or double click the service button to configure the parameters. You can configure PPPOE,

NTP, Email, IP preview and DDNS parameter under this tab.

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Dome IP camera User Manual

2-4-2-5 GUI Display

Set channel name, transparency, cover area, time title and channel time fold under this tab.

2-4-2-6 Camera Param

Set the camera parameters including DWDR, Mirror/ Flip Mode, Day-Night Mode, etc under this option.

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Dome IP camera User Manual

3 Advanced Menu

The ‘Advanced’ sub menu will appear as shown above, please pick a setup item you wish to configure.

Item

Account

AutoMaintain

Default

Import/Export

Reboot

Upgrade

Description

You can modify user, group or password. Add user or group. Delete user or group.

Set automatic reboot system and automatic deleting files.

Restore Common setup, code setup, recording setup, alarm setup, network setup, network service, preview playback, serial port setup and user management settings

Import/Export the configuration file

To reboot the IP camera

Upgrade system firmware.

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Dome IP camera User Manual

4 Info

The ‘Info’ sub menu will appear as shown above, please pick a setup item you wish to configure.

4-1 Log

Log information includes: system operation, configuration operation, data management, alarm affair, user management, file management and so on. Set the time section to look up and click the look up button. The log information will display as a list.

Press Page up or Page down button to look up and press delete button to clear all the log information.

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Dome IP camera User Manual

4-2 Version

Displays the basic information such as hardware information, software edition, issue data and so on.

5. Using CMS software

5-1 Installing CMS Software

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Dome IP camera User Manual

The CMS software provides various functions like video recording. After this software is installed, you can use your IP camera to safeguard your property. Please follow the below mentioned instructions to install the CMS software.

1. Please insert the Installation Guide CD supplied in the product package.

2. Run the ‘General_Digisol_CMS Setup.exe’ file program. The wizard as shown below will appear.

3. The screen as shown below will appear. Click ‘Next’ to continue.

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4. Click Next & browse the location.

5. Proceed by clicking Next to finish the installation.

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Dome IP camera User Manual

Dome IP camera User Manual

6. Please wait while installation is being performed. This may take few minutes, please be patient.

7. A new icon will appear on your computer’s desktop, you can double click on it to start CMS.

5-2 Getting familiar with CMS Software

To start CMS, double click CMS icon on your computer’s desktop:

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Dome IP camera User Manual

Or click ‘Start’ button of Windows, and select ‘All Programs’ -> ‘CMS ->Launch CMS’

CMS login screen will appear as shown below:

Default user ID is ‘admin’ and default password is none (leave it blank), click ‘OK’.

The main window of CMS will appear:

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Dome IP camera User Manual

The CMS Main Menu options are described as below:-

Main Menu Sub Menu Function

You can view the IP camera live video,touring &

Preview

PTZ

Color switching between different IP cameras, Open & Close

IP camera Preview.

To Pan/ Tilt, control Zoom, Focus, define presets & IP camera Tour for supported IP cameras.

Set brightness,contrast,saturation and hue for respective camera Video.

System Device Manager

Local Config

Remote Config

You can Add Zone,Edit,Delete the respective IP camera,

ImportExport the existing configuration, Test connection under this option.

Under this option, you can set the record plan, Alarm setting for respective camera, CMS Version Info is displayed.

You can manage the Web GUI parameters of respective

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Playback

Advance

Logout

Account

Local Log

Remote Playback

Local Playback

Decoder

Tour

5-3 CMS Configuration

5-3-1 CMS Operation Main Menu

Dome IP camera User Manual camera using this tab.

You can create user privileges for CMS software control under this tab.

All type of Logs including System & Operational will be displayed under this tab. You can search/ export the logs based on Date/ time search.

To play the recordings stored on NVR

To play the recordings stored on local PC drive.

Set DVR and decoder

To define Tour based on IP cameras Preview

To log off the CMS session

5.3.1 Device display area

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Dome IP camera User Manual

In this area,you can preview live video by device and super account administrator setting,click device name or channel group to change channels.

5.3.2 Operation area

You can preview live video , setup parameters of system configuration and video search in this area.

5.3.3 Time

Displays Date, time & CPU Usage

5.3.4 Video disk status area

It display disk space of defined path where the videos are stored locally.

5.3.5 PTZ

Displays PT Controls & Settings

5.3.6 Operation log

It displays operation information in this window.

5.3.7 Menu Area

To configure advanced settings in CMS software.

Menu Configuration

Item Description

Click this button to display video from IP cameras in full screen mode. All control buttons will be hidden, only IP camera’s video

/ / will be displayed. To exit full screen mode, right click on IP camera video & select ‘Main Desktop’.

/

CMS supports 1/ 4/ 9/ 16/ 25/ 36/ 64 cameras split views. The

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/

/

Dome IP camera User Manual

/ video from IP camera will display in split screen display cells, and you can view up to 64 IP cameras at the same time. Click the button to select the number of IP cameras you wish to view on display. If the number of IP cameras is less than the number of split screens, unused display cell will be displayed blank to indicate it’s not been connected to any IP camera.

Right Click Menu

If you right click on Video display, it will prompt the window as shown below:-

Close window: close the current video

Close all window: close all the current videos

Audio: If you click this option, audio will be enabled for selected live video screen

Local record: Click this option to record the selected channel at path defined under Local

Config>>Base Config option

Zoomed: Click this option to digitally zoom the desired video portion.

Snapshot: Click this option to take a snap of selected channel & store at path defined under Local

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Dome IP camera User Manual

Config>>Base Config option

Start Talk: For Supported IP camera

Device Config: Click this option to manage the device config tab of IP camera Web Interface

Color Setting: It will display the color setting parameter

View Full: To view the IP camera video on full screen mode

5-3-1-1 PTZ control

You can Pan/ Tilt, Zoom, Focus, set preset and tour for supported IP cameras using this PTZ

Controls in CMS software.

Item

Pan / Tilt control

Description

Click the direction arrow to control camera’s pan / tilt.

Pan / Tilt speed Drag the slide bar to adjust the pan / tilt speed when you click pan / tilt control arrow.

Optical zoom control. Click + or - to control zoom level. This function is only available for supported cameras.

Click + or – to adjust the focus. This function is only available for supported cameras.

Click + or – to adjust the Iris. This function is only available for supported cameras.

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5-3-1-2 Color Setting

Dome IP camera User Manual

Click or to set the camera on auto pan. This function is only available for supported cameras.

Click + or - to add/ remove presets of camera. Click on point the camera to defined preset location.

Click or to start/ stop the desired Tour & click on to edit the defined tour.

to

You can adjust the brightness, Contrast, Saturation & Hue settings under this option to get the desired Image quality. Click default to reset the configured image settings.

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Dome IP camera User Manual

5-3-1-3 System

You can configure advance settings under this tab. There are various sub menus like Device

Manager, Local Config, Remote Config, Account & Local Log.

5-3-1-3 a) Device Manager

If you click Device Manager button, it will display the following screen:

Click button to add the Zone as shown below:

Once you define the Zone, it will be listed under Zone List.

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Dome IP camera User Manual

Click icon & click on IP Search button to discover the IP Cameras connected in Local LAN.

Select the desired IP camera from the list & enter the details as shown below:-

Device Name: Give any Name.

Domain: If you are having any DDNS account of remote IP camera, you can specify under this field.

IP Address: You can enter Local IP or Static IP (for remote viewing) in this field.

Port: Specify the Camera port number.

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User Name: Enter the Camera User ID

Password: Enter the Camera Password

Click "OK" once the settings are configured.

Then the camera will be listed on LHS of Main Window as shown below:

Dome IP camera User Manual

Double click on it to connect the IP camera in CMS software.

Click icon to edit the settings of Added Camera in CMS software.

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Click icon to delete the added camera in CMS software.

Dome IP camera User Manual

Note: Please make sure the device is disconnected before modifying or deleting it.

Click

Click icon to Import/ Export the CMS settings.

icon to test the connectivity of added camera.

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5-3-1-3 b) Local Config

If you click Local config button, it will display the following window:

Dome IP camera User Manual

Under Base Config, you can configure the settings as shown above.

You can set the Recording Mode for respective cameras along with the Storage path & overwrite option under Local Config tab.

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You can check the CMS software information under Version tab:

Dome IP camera User Manual

5-3-1-3 c) Remote Config

Using this tab you can mange the Web GUI of an IP camera from CMS software.

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Dome IP camera User Manual

5-3-1-3 d) Account

In this menu, you can configure IP camera’s login account. There are two kinds of accounts:

Administrator: Can view IP camera’s video and make changes of camera setting

User: Can view IP camera’s video and see settings, but can’t make any change.

There can be multiple users, but only one administrator is allowed, and you can’t change administrator’s user name (it will always be ‘administrator’)

Add/ delete group and set group privileges as shown above.

User Account

You can Add/ Delete user account & modify user password under this menu.

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Dome IP camera User Manual

5-3-1-3 e) Local Log

All type of Logs including System & Operational will be displayed under this tab. You can search/ export the logs based on Date/ time search.

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5-3-2 Playback

There are 2 playback modes---Remote playback and Local playback.

Remote playback: To pull the recordings of NVR.

Local playback: to pull the recordings stored on local drive.

Dome IP camera User Manual

You can select the desired camera Channel depending on Date/ Time to play the desired recordings.

You can playback 4 cameras at a time under this tab.

You can also download/ backup the recordings pulled in CMS software.

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Dome IP camera User Manual

5-3-3 Advance

There are various sub menus like Decoder, Map, Tour & Task Config under this tab.

5-3-4 Logout

To log off the CMS software.

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Dome IP camera User Manual

6 Appendix

6-1 Specification

Specification

Sensor

Lens

Electronic Shutter

Min Illumination

IR LED’s

IR-CUT Filter

SN Ratio

Video compression

Max Resolution

ONVIF

Protocol

Multi - Level User

Access

Event Management

Operating

Temperature

PoE Support

Casing

Dome IP Camera

CMOS Sensor

Fixed / Vari focal depending on Model Number

1/25s~1/50,000s

1/30s~1/60,000s

0.01 Lux

Yes

Yes

≥50dB

H.264

HD Resolution

Yes

TCP/IP, UDP, RTP, HTTP, DNS,

DDNS, DHCP, FTP, NTP, UPNP

Yes

Events Triggered by Motion detection; Send alert over Email

-10°C~ +60°C

Yes

Metal Housing

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Dome IP camera User Manual

6-2 Troubleshooting

Please don’t panic when you found this IP camera is not working properly. Before you send this IP camera back to us, you can do some simple checks to save your time:

Problem description

Cannot connect to IP Camera

No IP Camera found

No image

Possible solution(s)

 Please check the IP address of IP Camera again.

 Please make sure the network cable is correctly connected to your local area network.

 Please make sure power cable is correctly connected to IP Camera.

 Please make sure IP Camera is switched on (the LED lights on IP Camera will light up).

‘Auto search’ function only works on IP Cameras located on local area network.

 If the place where IP camera is installed is too dark, try to add some lights when possible.

 Check if there’s anything covering the lens.

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Dome IP camera User Manual

6-3 Glossary

H.264: H.264 is the latest compression technology that significantly reduces the file size of high-quality video images. Offers higher video resolution than Motion JPEG or MPEG-4 at the same bit rate and bandwidth, or the same quality video at a lower bit rate.

PPPoE (Point-to-Point Protocol over Ethernet): Is a network protocol for encapsulating

Point-to-Point Protocol (PPP) frames inside Ethernet frames.

TCP / IP (Transmission Control Protocol/ Internet Protocol): TCP is used along with the Internet

Protocol (IP) to transmit data as packets between computers over the network. TCP is a connection-oriented protocol, which means that a connection is established between the two end-points and is maintained until the data has been successfully exchanged between the communicating applications.

DDNS (Dynamic DNS): Used to create a fixed domain name for dynamic internet IP address. A domain name is a meaningful and easy-to-remember name for an Internet address. Normally used when the ISP has provided you with dynamic internet IP address to access the camera remotely.

SMTP (Simple Mail Transfer Protocol): SMTP is used for sending and receiving e-mail. SMTP authentication is an extension of SMTP, whereby the client is required to log into the mail server before or during the sending of email. It can be used to allow legitimate users to send email while denying the ervice to unauthorized users, such as spammers.

UPnP (Universal Plug & Play): A set of computer network protocols that allow the automatic peer-to-peer detection of devices on the network. Allows the discovery of UPnP- enabled devices in a network environment.

RTSP (Real Time Streaming protocol): RTSP is a control protocol for Internet streaming of audio and video. Mostly used for remote viewing of live or stored security camera video over the

Internet.RTSP can be considered as a “remote control” for controlling the media stream delivered by a media server. RTSP servers typically use RTP as the protocol for the actual transport of audio/video data.

CMOS Sensor (Complimentary metal-oxide semiconductor): Is an image sensor available in manyIP network cameras with less circuitry hence consumes less power, produces higher frame rate & is less costly as compared to CCD sensors.

Frame Rate: The frame rate is used to describe the frequency at which a video stream is updated is measured in frames per second (fps). If you want more accurate video then the frame rate should be kept high. Lower the frame rate, lesser the image details.

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Dome IP camera User Manual

IP filtering:

The IP camera can either white list or blacklist an IP address. This restricts unauthorized access to the IP camera.

Infrared (IR) cut-off filters: They are used with color CCD or CMOS imager to produce accurate color images. An IR cut-off filter blocks the transmission of the infrared while passing the visible.

This can be done with two optical techniques: absorption or reflection. Absorptive filters are made with special optical glass that absorbs near infrared radiation. Reflection type filters are short-pass interference filters that reflect infrared light with high efficiency.

Day/Night function: This IP camera has IR LED for better visibility under no light environment. If the environment light is not sufficient enough to view the camera then the IR LED’s are triggered automatically for better visibility.

Digital WDR: It is a software-based technique that enables the camera to produce clearer images in less than ideal lighting conditions. D-WDR balances the contrast of light and shadow to improve visibility in dark areas within a scene.

This product comes with Two Years warranty. For further details about warranty policy and

Product Registration, please visit support section of www.digisol.com

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