advertisement
DVI KVM Over IP Extender
KE6900 / KE6940 / Matrix Manager
User Manual www.aten.com
ii
KE6900 / KE6940 User Manual
EMC Information
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
The device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.
CE Warning: This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
Suggestion: Shielded twisted pair (STP) cables must be used with the unit to ensure compliance with FCC & CE standards.
KCC Statement
유선 제품용 / A 급 기기 ( 업무용 방송 통신 기기 )
이 기기는 업무용 (A 급 ) 전자파적합기기로서 판매자 또는 사용자는 이
점을 주의하시기 바라며 , 가정 외의 지역에서 사용하는 것을 목적으로
합니다 .
KE6900 / KE6940 User Manual
RoHS
This product is RoHS compliant.
SJ/T 11364-2006
The following contains information that relates to China.
iii
KE6900 / KE6940 User Manual
User Information
Online Registration
Be sure to register your product at our online support center:
International http://eservice.aten.com
Telephone Support
For telephone support, call this number:
International
China
Japan
Korea
North America
United Kingdom
886-2-8692-6959
86-10-5255-0110
81-3-5615-5811
82-2-467-6789
1-888-999-ATEN ext 4988
44-8-4481-58923
User Notice
All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
iv
KE6900 / KE6940 User Manual
Package Contents
Basic Package
The basic KE6900 / KE6940 package consists of:
1 KE6900T / KE6940T DVI KVM Over IP Extender
1 KE6900R / KE6940R DVI KVM Over IP Extender
2 Power Adapters
1 USB DVI-D KVM Cable (KE6900T/KE6940T only)
1 DVI-D Cable 2 m (KE6940T only)
1 Mounting Kits
1 User Instructions*
Check to make sure that all of the components are present and in good order.
If anything is missing, or was damaged in shipping, contact your dealer.
Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the KE6900 / KE6940 or to any other devices on the installation.
* Features may have been added to the KE6900 / KE6940 since this manual was published. Please visit our website to download the most up-to-date version.
Copyright © 2016 ATEN® International Co., Ltd.
Manual Date: 2016-06-01
Altusen and the Altusen logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.
v
KE6900 / KE6940 User Manual
Contents
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Introduction
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
KE6900T (Transmitter) Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
KE6900T (Transmitter) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
KE6900R (Receiver) Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
KE6900R (Receiver) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
KE6940T (Transmitter) Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
KE6940T (Transmitter) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
KE6940R (Receiver) Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
KE6940R (Receiver) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Hardware Setup
Setting Up a Point-to-Point Installation . . . . . . . . . . . . . . . . . . . . . . . . 16
Point-to-Point Installation 1 of 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Point-to-Point Installation 2 of 2 . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Setting Up a LAN Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Network Installation Diagram 1 of 2 . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Network Installation Diagram 2 of 2 . . . . . . . . . . . . . . . . . . . . . . . 22
vi
KE6900 / KE6940 User Manual
OSD Operation
Microphone Hotkey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Touch Screen Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Connections Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
List Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Profile / Video Wall Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Matrix Manager Software Installation
Browser / Telnet Operation
The Matrix Manager Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Web Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Tree View Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
1. Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
2. Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
vii
KE6900 / KE6940 User Manual
3. System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Dashboard
Active Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Online User Stations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Online Transmitters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Device Management
Adding a User Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Deleting a User Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
User Station Video Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Hardware Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Adding a User Station Video Group . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Adding a Transmitter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Deleting a Transmitter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Adding a Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Adding a Channel Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Video Wall Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Adding a Video Wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
User Management
Modifying User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Deleting User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Creating Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
viii
KE6900 / KE6940 User Manual
Modifying Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Deleting Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Assigning Users to a Group From the User’s Notebook . . . . . . . . . . 111
Removing Users From a Group From the User’s Notebook . . . . . . . 112
Assigning Users to a Group From the Group’s Notebook . . . . . . . . . 113
Removing Users From a Group From the Group’s Notebook . . . . . . 114
Assigning Device Permissions From the User’s Notebook . . . . . . . . 115
Assigning Device Permissions From the Groups’ Notebook . . . . . . . 117
Assigning Profile/Video Wall Permissions From the User’s Notebook . .
System
Event Destination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Authentication & Authorization. . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Redundancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Logs
Maintenance
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Private Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Certificate Signing Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Firmware Upgrade Utility
ix
KE6900 / KE6940 User Manual
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
RS-232 Commands
Serial Control Protocol Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Configuring the Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Device/Profile Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Switch Port Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Mute Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Profile Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
EDID Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Reset Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
RS-232 Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
OSD Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
List Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Read Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Set Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Appendix
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Optional Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Dual Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Single Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Self-Signed Private Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Importing the Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
RS-232 Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Transmitter Front RS-232 Port . . . . . . . . . . . . . . . . . . . . . . . . . . 197
KE Multicast Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Multicast IP Formula . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
If X is between 0 ~ 127 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
If X is between 128 ~ 192 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
If X is 192 or higher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Keys to Network Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
x
KE6900 / KE6940 User Manual
Build a Network Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Other Factors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Choose a High Performance Switch . . . . . . . . . . . . . . . . . . . . . . . . . 202
Layer 2 or Layer 3 Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Number of ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Stackable verse Standalone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
What Stackable Switches Can do:. . . . . . . . . . . . . . . . . . . . . . . . 203
Switch Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Configuring Switches and KE Devices . . . . . . . . . . . . . . . . . . . . . . . 204
KE transmitter Settings: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
xi
KE6900 / KE6940 User Manual
About This Manual
This User Manual is provided to help you get the most from your KE6900 /
KE6940 system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.
Chapter 1, Introduction, introduces you to the KE6900 / KE6940 System.
Its purpose, features and benefits are presented, and its front and back panel components are described.
Chapter 2, Hardware Setup, provides step-by-step instructions for setting
up your installation, and explains some basic operation procedures.
Chapter 3, OSD Operation, explains the fundamental concepts involved in
operating the KE6900 / KE6940 system, and provides a complete description of the On Screen Displays (OSDs) and how to work with them.
Chapter 4, Matrix Manager Software Installation, explains the
administrative procedures that are required to download and install the Matrix
Manager software.
Chapter 5, Browser / Telnet Operation, explains how to log in to the
Matrix Manager with a web browser, and describes the features, functions, and how to work with the browser's interface.
Chapter 6, Dashboard, explains how to use the Matrix Manager’s
Dashboard tab to view connection, session, and device events.
Chapter 7, Device Management, explains how to add, configure, and
organize the Transmitter and Receiver devices that will be managed over the network, as well as how to create Channels and Profiles for matrix connections.
Chapter 8, User Management, describes how to add, modify and delete
user accounts; create user groups and assign users to them; specify access rights for users and groups; and specify user authentication.
Chapter 9, System, explains the Matrix Manager’s global settings, and
ANMS settings for LDAP/AD, RADIUS, and TACACS+ authentication and authorization.
Chapter 10, Logs, explains how to access, filter, and search the various logs
that are kept by the Matrix Manager.
Chapter 11, Maintenance, explains how to use the Matrix Manager's
Maintenance tab to backup, restore, upgrade firmware, install certificates, and set user preferences. xii
KE6900 / KE6940 User Manual
Chapter 12, Firmware Upgrade Utility, explains how to download and
use the Firmware Upgrade Utility to install new firmware on the devices.
Chapter 13, RS-232 Commands, provides a complete list of the serial
control protocol commands used when utilizing the RS-232 Serial Port so that an extra source device can be utilized in the installation.
An Appendix, at the end of the manual provides technical and troubleshooting information.
xiii
KE6900 / KE6940 User Manual
Conventions
This manual uses the following conventions:
Monospaced
[ ]
1.
♦
→
Indicates text that you should key in.
Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them:
[Ctrl+Alt].
Numbered lists represent procedures with sequential steps.
Bullet lists provide information, but do not involve sequential steps.
Indicates selecting the option (on a menu or dialog box, for example), that comes next. For example, Start
→
Run means to open the Start menu, and then select Run.
Indicates critical information.
Product Information
For information about all ALTUSEN products and how they can help you connect without limits, visit ALTUSEN on the Web or contact an ALTUSEN
Authorized Reseller. Visit ALTUSEN on the Web for a list of locations and telephone numbers:
International
North America http://www.aten.com
http://www.aten-usa.com
xiv
Chapter 1
Introduction
Overview
The KE6900 / KE6940 DVI KVM Over IP Extender is an IP based matrix extender that allows access to a computer system from a remote USB KVM console anywhere over a LAN. The KE6900 series is a single view extender that supports one DVI display at each end. The KE6940 series is a dual view extender that supports two DVI displays at each end, allowing the video output to display across two monitors.
The KE6900 / KE6940 consists of a transmitter that connects to the computer and a receiver that provides console access from a separate location. The computer is accessed from the remote console via a standard TCP/IP network or direct Ethernet cable connection. This is perfect for any installation where you need to place the console where it is convenient, but you want the computer to reside in a secure location - away from the keyboard, mouse and display.
As a matrix extender it can connect one or more: computers-to-consoles in several ways: one-to-one (Extender mode), one-to-many (Splitter mode), many-to-one (Switch mode), or many-to-many (Matrix mode).
The KE6900 / KE6940 has a local On Screen Display (OSD) on the receiver to configure both units - for easy setup and operation. Using the transmitter and receiver over a standard TCP/IP network (optional) via Cat 5e/6 cable allows point-to-point, point-to-multipoint, and multipoint-to-multipoint administration without needing a KVM switch. Both the transmitter and receiver have RS-232 ports to connect to a serial terminal for configuration or serial devices such as touchscreens and barcode scanners.
The Matrix Manager® software provides advanced features for username and password authentication, auto-detection of devices on the same LAN segment, management of devices, and setup of Splitter, Switch, and Matrix modes. New security features also provide extra protection with remote login security, a username and password can be required when the receiver connects to the transmitter.
With the OSD, network access, RS-232 port, software administration, and
Auto MDIX, the KE6900 / KE6940 is the most cost-effective and convenient way to get a full digital extension from anywhere on the LAN.
1
KE6900 / KE6940 User Manual
Features
Remote KVM console access of computers over LAN or Ethernet cable connection
Dual console operation – control your system from both the Transmitter and Receiver by USB keyboard, monitor, and mouse
RS-232 serial ports allows you to connect to a serial terminal for configuration, and serial devices such as touchscreens and barcode scanners 1
Superior video quality – up to 1920 x 1200 @ 60 Hz; 24-bit color depth
Supports standard VGA resolutions from 640 x 480 to 1920 x 1200 at
60Hz
OSD (On Screen Display) on the Receiver configures both units
Supports Matrix Manager Web GUI administration 2
Matrix Manager Lite provides web GUI support for smaller installations 3
Remote login security
DVI digital and analog monitor support
Built-in ESD protection and surge protection
Supports stereo speakers and microphone
Auto-MDIX - automatically detects cable type
Supports widescreen formats
Supports High-Quality Video streaming
Virtual Media Support
Hot pluggable
Rack Mountable
Upgradeable firmware
Note: 1. RS-232 serial ports support Tx/Rx/CTS/RTS/DTR/DSR signals only.
2. The Matrix Manager web GUI can be updated from the CCKM page on our website: www.aten.com. To obtain a license for the full version of the software please contact your ATEN dealer.
3. The Matrix Manager Lite is a web GUI that supports up to 8 KE devices and can be downloaded for free after registering your product on the ATEN eService website (http://eservice.aten.com).
2
Chapter 1. Introduction
Requirements
Console
(KE6900) One DVI compatible monitors capable of the highest possible resolution
(KE6940) Two DVI compatible monitors capable of the highest possible resolution
A USB mouse
A USB keyboard
Microphone and speakers
Computers
The following equipment must be installed on each computer that is to be connected to the system:
(KE6900) One DVI port
(KE6940) Two DVI ports
USB Type A port
Audio ports
Cables
For optimal signal integrity and to simplify the setup, we strongly recommend that you only use the high quality custom USB KVM Cable that is provided with this package.
Software
The minimum hardware and software requirements for the computer running the Matrix Manager software are:
Processor: Intel or AMD processor 1 GHz or above
RAM: 2GB or above
HDD: 16GB or above
Web browser
Java Runtime Environment (JRE) 6 with update 11 or higher
Operating System Requirements:
Windows 2000, XP, Vista, 2003, 2008, 7 and 8.1
Linux (Ubuntu, CentOS, Fedora, SUSE)
3
KE6900 / KE6940 User Manual
Operating Systems
The KE69x0 supports the following operating systems which can display standard DVI/VGA signals:
Windows
Linux
UNIX
Novell
Mac
OS
RedHat
SUSE
2000 and higher
6.0 and higher
8.2 and higher
Mandriva (Mandrake) 9.0 and higher
AIX 4.3 and higher
FreeBSD
Sun
Netware
3.51 and higher
Version
Solaris 8 and higher
5.0 and higher
OS 9 and higher
4
Components
KE6900T (Transmitter) Front View
6
Chapter 1. Introduction
1
2 3 4 5
No.
1
Component
KVM Ports
2
3
4
5
6
RS-232 Port
Remote / Local LED
LAN LED
Power LED
Audio Ports
Description
The USB KVM cable supplied with the package that links the Transmitter to the computer plugs into these ports.
This RS-232 serial port is for connecting to the computer for serial control.
Lights Green to indicate which side of the installation
(Local or Remote) currently has KVM control of the computer.
Lights to indicate the network status:
Lights green when connected to the LAN.
Off when not connected to the LAN.
Blinks green when the Ethernet connection is active.
Lights blue to indicate the unit is turned on.
These mini stereo ports are for the speakers (green) and microphone (pink).
5
KE6900 / KE6940 User Manual
KE6900T (Transmitter) Rear View
3 5
6
1
2 4
No.
1
2
Component
Power Jack
Function Switch
3 Reset
4 RS-232 Port
5 Audio Ports
6 Console Ports
7 LAN Port
8 DVI-I Output
6
7 8
Description
The cable from the DC Power adapter connects here.
Use this slide switch to set the unit’s mode to:
Configure: The device is ready to configure.
Local: Only the local Transmitter has KVM control of the computer. The Receiver’s KVM access to the computer is locked.
Auto: Shared (simultaneous) KVM control of the computer at the Transmitter and Receiver console.
This switch must be pushed with a thin object, such as the end of a paper clip.
Press and release to reboot the device.
Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.
Press and hold it in for more then three seconds resets the unit back to its factory default settings.
This RS-232 serial port is for connecting to a serial terminal.
These mini stereo ports are for the speakers (green) and microphone (pink).
The unit’s USB keyboard and USB mouse plug into these ports.
The cable that connects the unit to the LAN plugs in here.
The cable from the local DVI monitor plugs in here.
KE6900R (Receiver) Front View
1 2 3 4
Chapter 1. Introduction
POWER LAN
Graphics OSD
LOCAL
Video
REMOTE
5 6 7 8
No.
1
2
3
4
5
6
7
8
Component
Power LED
LAN LED
Description
Lights blue to indicate the unit is turned on.
Lights to indicate the network status:
Lights green when connected to the LAN.
Off when not connected to the LAN.
Blinks green when the Ethernet connection is active.
Local LED
Remote LED
Lights green to Indicate the Transmitter has KVM access of the computer.
Lights green to Indicate the Receiver has KVM access of the computer.
Graphics Pushbutton Sets the displays image quality to the highest possible grade so that images are optimized. This toggle button turns off the Video Pushbutton option.
Graphics mode is selected by default.
OSD Pushbutton
Video Pushbutton
Use this pushbutton to open the OSD menu.
Sets the displays image quality to a grade that is optimized for video playback. This toggle button turns off the Graphics Pushbutton option.
USB Port Use this port for virtual media or a USB peripheral device.
Note: When using a USB disk plugged into this port,
7
KE6900 / KE6940 User Manual
KE6900R (Receiver) Rear View
3 5 6
8
1 2 4
7
8 9
No.
1
2
3
8
9
4
5
6
7
Component
Power Jack
Description
The cable from the DC Power adapter connects here.
Function Switch Use this slide switch to set the unit’s mode:
Extension: Sets the device to use the normal TX to RX extension mode.
RS-232 Config: Sets the device so that you can configure it using a serial connection via the RS-232 port.
Reset
RS-232 Port
Audio Ports
This switch must be pushed with a thin object, such as the end of a paper clip.
Press and release to reboot the device.
Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.
Press and hold it in for more then three seconds resets the unit back to its factory default settings.
This RS-232 serial port is for connecting to a serial terminal.
USB Port
Console Ports
LAN Port
DVI-I Output
These mini stereo ports are for the local speakers (green) and microphone (pink).
Use this port for virtual media or a USB peripheral device.
Note: When using a USB disk plugged into this port, see
The unit’s USB keyboard and USB mouse plug into these ports. When using a keyboard or mouse with special
functions, see USB Mode, page 74
The cable that connects the unit to the LAN plugs in here.
The cable from the local DVI monitor plugs in here.
KE6940T (Transmitter) Front View
6
Chapter 1. Introduction
1
2 3 4 5
No.
1
Component
KVM Ports
2
3
4
5
6
RS-232 Port
Remote / Local LED
LAN LED
Power LED
Audio Ports
Description
The USB KVM cable supplied with the package that links the Transmitter to the computer plugs into these ports.
This RS-232 serial port is for connecting to the computer for serial control.
Lights green to indicate which side of the installation
(Local or Remote) has KVM control of the computer.
Lights to indicate the network status:
Lights green when connected to the LAN.
Off when not connected to the LAN.
Blinks green when the Ethernet connection is active.
Lights blue to indicate the unit is turned on.
These mini stereo ports are for the speakers (green) and microphone (pink).
9
KE6900 / KE6940 User Manual
KE6940T (Transmitter) Rear View
3 5
10
1 2
4
No.
1
2
Component
Power Jack
Function Switch
3 Reset
4 RS-232 Port
5 Audio Ports
6 Console Ports
7 LAN Port
8 DVI-I Output
6 7 8
Description
The cable from the DC Power adapter connects here.
Use this slide switch to set the unit’s mode to:
Configure: The device is ready to configure.
Local: Only the local Transmitter has KVM control of the computer. The Receiver’s KVM access to the computer is locked.
Auto: Shared (simultaneous) KVM control of the computer at the Transmitter and Receiver console.
This switch must be pushed with a thin object, such as the end of a paper clip.
Press and release to reboot the device.
Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.
Press and hold it in for more then three seconds resets the unit back to its factory default settings.
This RS-232 serial port is for connecting to a serial terminal.
These mini stereo ports are for the local speakers
(green) and microphone (pink).
The unit’s USB keyboard and USB mouse plug into these ports.
The cable that connects the unit to the LAN plugs in here.
The cable from the local DVI monitor plugs in here.
KE6940R (Receiver) Front View
1 2 3 4
Chapter 1. Introduction
POWER LAN
Graphics OSD
LOCAL
Video
REMOTE
5 6 7 8
No.
1
2
3
4
5
6
7
8
Component
Power LED
LAN LED
Description
Lights blue to indicate the unit is turned on.
Lights to indicate the network status:
Lights green when connected to the LAN.
Off when not connected to the LAN.
Blinks green when the Ethernet connection is active.
Local LED
Remote LED
Lights green to Indicate the Transmitter has KVM access of the computer.
Lights green to Indicate the Receiver has KVM access of the computer.
Graphics Pushbutton Sets the displays image quality to the highest possible grade so that images are optimized. This toggle button turns off the Video Pushbutton option.
Graphics mode is selected by default.
OSD Pushbutton
Video Pushbutton
Use this pushbutton to open the OSD menu.
Sets the displays image quality to a grade that is optimized for video playback. This toggle button turns off the Graphics Pushbutton option.
USB port Use this port for virtual media or a USB peripheral device.
Note: When using a USB disk plugged into this port,
11
KE6900 / KE6940 User Manual
KE6940R (Receiver) Rear View
3 5 6
12
1
2 4 7 8 9
No.
1
2
Component
Power Jack
Function Switch
3 Reset
4 RS-232 Port
5 Audio Ports
6 USB Port
7 Console Ports
8
9
LAN Port
DVI-I Output
Description
The cable from the DC Power adapter connects here.
Use this slide switch to set the unit’s mode:
Extension: Sets the device to use the normal TX to RX extension mode.
RS-232 Config: Sets the device so that you can configure it using a serial connection via the RS-232 port.
This switch must be pushed with a thin object, such as the end of a paper clip.
Press and release to reboot the device.
Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.
Press and hold it in for more then three seconds resets the unit back to its factory default settings.
This RS-232 serial port is for connecting to a serial terminal.
These mini stereo ports are for the local speakers (green) and microphone (pink).
Use this port for virtual media or a USB peripheral device.
Note: When using a USB disk plugged into this port, see
The unit’s USB keyboard and USB mouse plug into these ports.
The cable that connects the unit to the LAN plugs in here.
The cable from the local DVI monitors plug in here.
Chapter 2
Hardware Setup
1. Important safety information regarding the placement of this
device is found on page 183. Please review it before proceeding.
2. Make sure that the power to all devices connected to the installation is turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.
Rack Mounting
For convenience and flexibility, the Transmitter can be mounted on system racks. To rack mount a unit do the following:
1. Using the screws provided in the Mounting Kit, screw the mounting bracket into the bottom of the Transmitter as show below:
Phillips hex head
M3 x 8
13
KE6900 / KE6940 User Manual
2. Screw the bracket into a convenient location on the rack.
Note: These screws are not provided. We recommend that you use M5 x 12
Phillips Type I cross recessed type screws.
14
Chapter 2. Hardware Setup
Wall Mounting
For convenience the Transmitter can be mounted to a wall.
1. Using the screws provided in the Mounting Kit, screw the mounting bracket into the bottom of the Transmitter as show below:
Phillips hex head
M3 x 8
2. Use the center hole to screw the bracket to a secure wall surface.
15
KE6900 / KE6940 User Manual
Setting Up a Point-to-Point Installation
Setting up the KE6900 / KE6940 system in a point-to-point configuration is simply a matter of plugging in the cables.
Note: In a point-to-point configuration, no administrator setup is necessary.
Make sure that all the equipment is powered off. Refer to the installation diagrams on the next two pages and do the following:
1. On the Transmitter side, plug the mouse, keyboard, DVI monitor, microphone and speakers into the ports on the Console section of the
KE6900T / KE6940T*. Each port is marked with an appropriate icon to indicate itself.
2. Connect the USB KVM cable provided to the KVM Ports on the front of the KE6900T / KE6940T.
3. Connect the other end of the USB KVM cable to the keyboard, video, mouse, speaker and microphone ports on the computer.
4. For control of serial devices, connect the RS-232 serial port on the
Transmitter to a serial port on the computer.
5. Connect a Cat 5e/6 cable to the KE6900T / KE6940T’s LAN port.
6. Plug the power adapter into an AC source; and plug the other end into the
KE6900T / KE6940T’s Power Jack.
7. On the Receiver side, plug the mouse, keyboard, DVI monitor, microphone, and speakers into the ports on the Console section of the
KE6900R / KE6940R*.
8. Connect the other end of the Cat 5e/6 cable to the KE6900R / KE6940R's
LAN port.
9. Plug the second power adapter into an AC source; and plug the other end into the KE6900R / KE6940R's Power Jack.
10. Power on the computer.
Note: 1. If installing the KE6940 with two DVI monitors, connect the second
DVI monitor via a DVI cable into the additional ports on the KE6940 and computer.
2. A keyboard or mouse with special functions may need to use the USB
ports for advanced features to work (see USB Mode, page 74).
16
Chapter 2. Hardware Setup
Point-to-Point Installation 1 of 2
5
KE6900T
Cat 5e/6 cable
6 1
9
KE6900R
8
Cat 5e/6 cable
7
Note: The diagram above shows the KE6900T and KE6900R. The KE6940 installation is the same except that an additional DVI monitor can be connected at each end for a dual-view display setup.
17
KE6900 / KE6940 User Manual
Point-to-Point Installation 2 of 2
KE6900T
2
4
Local PC
USB KVM cable
3
Note: The serial port on the Transmitter (shown above) connects to the computer; the serial port on the Receiver (not shown) connects to a serial device (optional).
18
Chapter 2. Hardware Setup
Setting Up a LAN Installation
Setting up the units on a network allows point-to-point, point-to-multipoint, and multipoint-to-multipoint computer to console operation by connecting multiple KE6900 / KE6940 devices on the same TCP/IP LAN. Prior to setup we recommended laying out the plans for your KE installation using our
performance guide,see Keys to Network Performance, page 200.
Note: 1. The units are preconfigured with factory-default network settings. If you install only one set of KE6900 / KE6940 units, you do not need
to change these default network settings. See Default IP Addresses, page 24, for further details.
2. In a network setup with multiple units, each Transmitter and Receiver
must be configured with a unique IP address. See Network
Configuration, page 23, for further details.
3. We recommended using 1000Mbps Gigabit Ethernet switches (wire speeds, non-blocking with 1Gbps/1.5Mpps performance per port) between KE69xx devices installed on different LAN segments. 10/
100Mbps switches might cause poor performance.
4. In multipoint configurations, the IGMP and flow control function of your network switches/hubs must be enabled to avoid the deterioration of data throughput. To ensure functionality use a layer 3 switch that supports IGMP queries.
5. If your network uses cascaded switches, please check to ensure the data throughput is sufficient.
6. To get the best performance, we suggest creating a private network for KE69xx devices, as they are bandwidth-intensive devices.
Make sure that all the equipment is powered off. Refer to the installation diagram on the following page, and do the following:
1. On the Transmitter side, plug the mouse, keyboard, DVI monitor, microphone and speakers into the ports on the Console section of the
KE6900T / KE6940T*. Each port is marked with an appropriate icon to indicate itself.
2. Connect the USB KVM cable provided to the KVM Ports on the front of the KE6900T / KE6940T.
3. Connect the other end of the USB KVM cable to the keyboard, video, mouse, speaker and microphone ports on the computer.
19
KE6900 / KE6940 User Manual
4. For control of serial devices, connect the RS-232 serial port on the
Transmitter to a serial port on the computer.
5. Use a Cat 5e/6 cable to connect the KE6900T / KE6940T’s LAN port to the local area TCP/IP network.
6. Plug the power adapter into an AC source; and plug the other end into the
KE6900T / KE6940T’s Power Jack.
7. On the Receiver side, plug the mouse, keyboard, DVI monitor, microphone, and speakers into the ports on the Console section of the
KE6900R / KE6940R*.
8. Use a Cat 5e/6 cable to connect the KE6900R / KE6940R’s LAN port to the local area TCP/IP network.
9. Plug the second power adapter into an AC source; and plug the other end into the KE6900R / KE6940R's Power Jack.
10. Use the OSD on the Receiver to configure the network settings for both
devices (See Network Configuration, page 23).
11. Repeat these steps for each Transmitter and Receiver you wish to install on the network.
12. Power on the computer(s).
Note: 1. If installing the KE6940 with two DVI monitors, connect the second
DVI monitor via a DVI cable into the additional ports on the KE6940 and computer.
2. A keyboard or mouse with special functions may need to use the USB
ports for advanced features to work (see USB Mode, page 74).
20
Chapter 2. Hardware Setup
Network Installation Diagram 1 of 2
5
KE6900T
Cat 5e/6 cable
6 1
9
KE6900R
TCP/IP
LAN
8
Cat 5e/6 cable
7
Note: The diagram above shows the KE6900T and KE6900R. The KE6940 installation is the same except that an additional DVI monitor can be connected at each end for a dual-view display setup.
21
KE6900 / KE6940 User Manual
Network Installation Diagram 2 of 2
KE6900T
4
2
Local PC
USB KVM cable
3
Note: The serial port on the Transmitter (shown above) connects to the computer; the serial port on the Receiver (not shown) connects to a serial device (optional).
22
Chapter 2. Hardware Setup
Network Configuration
This section provides instructions to configure the network settings with a fixed IP address, subnet mask, and default gateway. To use the IP Installer to
configure the IP address, see IP Installer, page 194.
Note: 1. Both devices are preconfigured with factory-default network settings.
If you install only one set of KE6900 / KE6940 units, you do not need
to change these default network settings. See Default IP Addresses, page 24, for further details.
2. In a network setup with multiple units, each KE6900T / KE6940T and
KE6900R / KE6940R must be configured with a unique IP address.
See Network Configuration, page 23, for further details.
3. We recommended using 1000Mbps Gigabit Ethernet switches (wire speeds, non-blocking with 1Gbps/1.5Mpps performance per port) between KE69xx devices installed on different LAN segments. 10/
100Mbps switches might cause poor performance.
4. In multipoint configurations, the IGMP and flow control function of your network switches/hubs must be enabled to avoid the deterioration of data throughput. To ensure functionality use a layer 3 switch that supports IGMP queries.
5. If your network uses cascaded switches, please check to ensure the data throughput is sufficient.
6. To get the best performance, we suggest creating a private network for KE69xx devices, as they are bandwidth-intensive devices.
To configure the network settings, do the following:
1. Setup the hardware and connect the Transmitter and Receiver to the local
area network (See Setting Up a LAN Installation, page 19, for details).
2. From the Receiver, tap the Scroll Lock key twice to invoke the OSD.
3. Select the User Station or Transmitter from the sidebar menu.
4. Enter the password and click Configure.
The default password is: password.
5. From the Network tab select Set IP address manually and enter the following:
IP Address– sets the IP address for the KE6900 / KE6940. Key in a valid unique IP address.
23
KE6900 / KE6940 User Manual
Note: See Default IP Addresses, page 24, for the preconfigured
factory-default settings.
Subnet Mask – sets the subnet mask for the KE6900 / KE6940. Key in a valid subnet mask value.
Note: The default setting is 255.255.255.0
Default Gateway– sets the default gateway for the KE6900 / KE6940.
Key in a valid default gateway.
6. Click Save.
Exit OSD
To exit the OSD, press [Esc] on the keyboard, click Logout; tap the Scroll
Lock key twice; or return to the OSD main page and press the front panel OSD pushbutton (Receiver only).
At this point the Receiver can connect to the Transmitter to access the remote
computer (see Connecting, page 40 for instructions).
Default IP Addresses
The preconfigured factory-default IP addresses for the KE6900 / KE6940 units are as follows:
KE6900T / KE6940T – 192.168.0.61
KE6900R / KE6940R – 192.168.0.60
24
Chapter 2. Hardware Setup
KE6900 I/O Ports
The following table provides the I/O port use of KE6900 devices.
Device
KE Manager (TCP)
KE Manager (UDP)
KE TX/RX Device (TCP)
KE TX Device (TCP)
KE RX Device (TCP)
KE TX/RX Device (UDP)
HTTP
HTTPS
Port
Device TCP
CLI
Redundancy
Database Service
Number
8080
8443
9110
9111
9120
1527
Port 9110
Broadcast 9000
Manager
Service
Telnet
SSH
9110
9000
23
22
VM vUSB
9001
9002
Serial 9003
USB Access Mode 9009
CLI
Manager
Service
Array Mode
Video
Audio
9130
9110
9000
9120
0xFE00(65024) - 0xFE03(65027)
0xFE04(65028) - 0xFE05(65029)
25
KE6900 / KE6940 User Manual
This Page Intentionally Left Blank
26
Chapter 3
OSD Operation
Overview
This chapter provides instructions to configure and operate the KE6900 /
KE6940 using the local On Screen Display (OSD). To configure the network
settings with the OSD, see Network Configuration, page 23.
LED Display
Both the Transmitter and Receiver have front panel LEDs to indicate their operating and power status, as explained in the table below:
LED
LAN
Power
Local
Remote
Indication
Lights green when connected to the LAN.
Off when not connected to the LAN.
Blinks green when the Ethernet connection is active.
Lights blue when the unit is powered on.
OFF when power is off.
Lights green to Indicate the Transmitter has KVM focus of the computer
Lights green to Indicate the Receiver has KVM focus of the computer.
27
KE6900 / KE6940 User Manual
Invoking the OSD
The On Screen Display (OSD) is a keyboard/mouse-driven application on the receiver used to configure the transmitter and receiver settings. Once the receiver has discovered the transmitter over a network* or direct Ethernet cable connection, you can use the OSD on the receiver to configure the transmitter’s settings.
To invoke the OSD, press the OSD pushbutton on the front of the receiver, or from the keyboard tap the Scroll Lock key twice. The OSD main page will
appear (see OSD Interface, page 29).
To exit the OSD, press [Esc] on the keyboard; click Logout; tap the Scroll
Lock key twice; or return to the OSD main page and press the OSD pushbutton on the front of the receiver. The OSD disappears and the computer desktop screen or the System Login prompt is displayed.
Note: 1. For the Receiver to discover the Transmitter over a network, both must be on the same subnet of the LAN.
2. To change the OSD hotkeys see page 39.
3. If the keyboard/mouse won’t work when the OSD is invoked, see
Microphone Hotkey
You can switch microphone access between User Stations with a hotkey:
1. Press and hold down [Num Lock].
2. Press and release [-].
3. Release [Num Lock].
4. Press 1.
Press the Esc key to cancel.
Touch Screen Calibration
If you’re using a touch screen monitor and the OSD appears off center, you can use the blinking
+
at each corner to adjust the position of the OSD.
28
OSD Interface
After you invoke the OSD, the main page appears:
Chapter 3. OSD Operation
Note: A password is required to enter the OSD. The default password is:
password. For security purposes, we recommend you change this to something unique.
The OSD components are described in the table, below:
No.
Item
1 User Station
(Receiver)
Description
Select this radio button, enter a password, and click
Configure to enter the User Station Configuration screen.
2 Transmitter Select this radio button, enter a password, and click
Configure to enter the Transmitter Configuration screen.
Note: Receiver must first discover the transmitter over the network for this option to be available.
3 User Preferences Select this radio button, enter a password, and click
Configure to enter the User Preferences screen.
4 About About provides information regarding the OSD version.
5 Password
6 Configure
Input the OSD password and click Configure to enter the selected configuration screen. See note for password.
After entering a password, click Configure to enter the selected configuration screen.
7 Back to Video Clicking this button exits the OSD and returns you to the computer’s video display.
29
KE6900 / KE6940 User Manual
User Station Configuration
When you select the User Station radio button and click Configure to login, the Network tab appears:
Network
The Network tab allows you to configure the User Station’s IP address settings:
Item
IP Installer
Network
Configuration
Description
The IP Installer is an external Windows-based utility for assigning an IP address to the device. Click one of the radio buttons to select Enable, View Only, or Disable for the IP
Installer utility. See IP Installer, page 194 for instructions.
Note: For security, we strongly recommend that you set this to
View Only or Disable after each use.
For dynamic IP address assignment (DHCP), select the Obtain
IP address automatically radio button.
To specify a fixed IP Address, Subnet Mask, and Default
Gateway select the Set IP address manually radio button and fill in the fields with values appropriate for your network.
For help configuring network settings with the OSD,
See Network Configuration, page 23.
After entering the information, click Save.
30
Chapter 3. OSD Operation
Properties
The Properties tab allows you to configure the User Station’s extender settings:
Mode
Item
Properties
Description
Select Extender mode for simple one-to-one (Transmitter to
User Station) setups that are managed with the Receiver’s OSD menu.
Select Matrix mode to manage devices and connections from the Matrix Manager web GUI. This mode is for advanced administration of Transmitter to User Station connections.
(See Channel Connections, page 87)
If you selected Extender mode (above) set the Transmitter IP address for the User Station’s Video, Audio, USB, and RS232 source signals.
If you selected Matrix mode (above) the Properties will be grayed out. Use Channels to configure the Transmitter
connections. (See Channel Connections, page 87)
31
KE6900 / KE6940 User Manual
Item
RS232 Settings Configure the serial device settings for the User Station. The default settings are:
Baud Rate: 9600
Parity: None
Data Bits: 8 bits
Stop bits: 1 bit
Flow Control: None
Enable Media
Description
Manager
Address
Beeper
Select which type of media the User Station can stream from
Transmitters: Video, Audio, USB, and RS232.
Set the IP address and Port number of the computer running the Matrix Manager software. The default port number is 9110.
USB Mode
Check this box to allow the User Station to beep when configuration changes are made to it.
Select the type of USB device you will connect to the USB ports:
vUSB (generic USB device): Use this option to plug USB peripherals into the USB ports. This option also allows a keyboard and mouse with special functions to plug into the USB ports for console use. Use this only if the special functions of the keyboard or mouse are required but do not work when plugged into the console ports. When the keyboard and mouse are plugged into the USB ports, they will not work within the OSD menus. To work within the OSD menus, the keyboard and mouse must be plugged into the console ports.
VM (Virtual Media): Only select this option if you are plugging a
USB disk into the USB ports. This will give you the highest data transfer speeds but will not allow other USB devices plugged into the USB ports to work.
Secure: Check this box to encrypt USB drives plugged into the
USB ports.
After entering the information, click Save.
32
Chapter 3. OSD Operation
System
The System tab allows you to configure the User Station’s general settings:
Item
Device
Information
Reboot
User Station
Password
Change
Description
Enter the Name, Location, and Description of the User
Station. It also displays the IP Address, MAC Address, F/W
Version, Serial Number, and Model Number of the User Station.
Check the box and click Reboot to reset the User Station’s settings back to the factory default. All custom settings will be lost.
Check Enable to require a password for access to the User
Station’s OSD configuration screen. Enter the Old Password, enter a New Password, and confirm the new password in the
Confirm Password box.
After entering the information, click Save.
33
KE6900 / KE6940 User Manual
Transmitter Configuration
When you select the Transmitter radio button and click Configure to login, the
Network tab appears:
Network
The Network tab allows you to configure the Transmitter’s IP address settings:
Item
IP Installer
Network
Configuration
Description
The IP Installer is an external Windows-based utility for assigning an IP address to the device. Click one of the radio buttons to select Enable, View Only, or Disable for the IP
Installer utility. See IP Installer, page 194 for instructions.
Note: For security, we strongly recommend that you set this to
View Only or Disable after each use.
For dynamic IP address assignment (DHCP), select the Obtain
IP address automatically radio button.
To specify a fixed IP Address, Subnet Mask, and Default
Gateway select the Set IP address manually radio button and fill in the fields with values appropriate for your network.
For help configuring network settings with the OSD,
See Network Configuration, page 23.
After entering the information, click Save.
34
Chapter 3. OSD Operation
Properties
The Properties tab allows you to configure the Transmitter’s extender settings:
Mode
Item Description
Select Extender mode for simple one-to-one (Transmitter to
User Station) setups that are managed with the Receiver’s OSD menu.
Select Matrix mode to manage devices and connections from the Matrix Manager web GUI. This mode is for advanced administration of Transmitter to User Station connections.
(See Channel Connections, page 87)
35
KE6900 / KE6940 User Manual
Item
Properties
Enable Media
Description
Port OS: Use the drop-down menu to select the operating system of the computer connected to the Transmitter.
OS Language: Use the drop-down menu to select the operating system language of the computer connected to the
Transmitter.
Enable Multicast Video: Check this box to allow a broadcast of the Transmitter’s video signal to be sent out to multiple User
Stations.
Enable Multicast Audio: Check this box to allow a broadcast of the Transmitter’s audio signal to be sent out to multiple User
Stations.
EDID Mode Selection: EDID contains a display's basic information and is used by the source device to utilize the best resolution across different monitors. Select how you want the source device to acquire the display's EDID:
Default: EDID is set to the default ATEN configuration.
Auto: Checks the EDID of all connected displays and uses the best resolution for all displays.
Manual: Manually set the EDID configuration from the
Connections Page (see page 41).
Remix: Checks the EDID of all connected displays and the source device uses the best common resolution for all displays.
Select which type of media the Transmitter can stream to User
Stations: Video, Audio, USB, and RS232.
RS232 Settings Configure the serial device settings for the Transmitter. The default settings are:
Baud Rate: 9600
Parity: None
Data Bits: 8 bits
Stop bits: 1 bit
Flow Control: None
Manager
Address
Set the IP address and Port number of the computer running the Matrix Manager software. The default port number is 9110.
36
Chapter 3. OSD Operation
Item
Transmitter
Video Attributes
Description
To set the Transmitter’s video settings:
Video Type: Select the DVI video connector being used by the display: Digital (DVI-D) or Digital (DVI-I).
Color Depth: Select the number of bits to use for the color depth: 24, 16, or 8. This is the number of bits used to describe the color of a single pixel. A bit depth determines the number of colors that can be displayed at one time.
Bandwidth Limit: Select the maximum bandwidth that the
Transmitter can use to transmit video over the network. A lower bandwidth setting transmits lower quality video; a higher bandwidth setting sends higher quality video but this can affect network speed.
Video Quality: Select the video quality to use. 5 is the highest video quality, and 1 is the lowest video quality. Options are: 1~5.
Background Refresh: Sets how often the Transmitter refreshes the background image on the connected display.
Options are to refresh every 256,128, 64, 32,16, or 0 frames.
Beeper Check this box to allow the device to beep every time a configuration change is made.
Occupy Timeout Set a time threshold for devices whose Access Mode has been
set to Occupy (see Allowed Access Mode, page 122). If there is
no activity from the User Station occupying the port for the amount of time set here, the User Station is timed out and the port is released. The first User Station to send keyboard or mouse input after the port has been released gets to occupy the port. Input a value from 1 to 240 seconds.
After entering the information, click Save.
37
KE6900 / KE6940 User Manual
System
The System tab allows you to configure the Transmitter’s general settings:
38
Item
Device
Information
Reboot
Transmitter
Password
Change
Description
Enter the Name, Location, and Description of the Transmitter.
It also displays the IP Address, MAC Address, F/W Version,
Serial Number, and Model Number of the Transmitter.
Check the box and click Reboot to reset the Transmitter’s settings back to the factory default. All custom settings will be lost.
Check Enable to require a password for access to the
Transmitter’s OSD configuration screen. Enter the Old
Password, enter a New Password, and confirm the new password in the Confirm Password box.
After entering the information, click Save.
Chapter 3. OSD Operation
User Preferences
When you select the User Preferences radio button and click Configure to login, the configuration screen appears:
Item
User Password
Change
Description
This section allows you to change the OSD password:
1. Key in the old password in the Old password field.
2. Key in the new password in the New password field.
3. Key in the new password again in the Confirm password field.
OSD Language Click the drop-down menu to select the language you want to use for OSD sessions. Choices are: English, Chinese
(Simplified), Chinese (Traditional), Japanese, Korean, Dutch,
French, Spanish, Portuguese, and Russian.
OSD Hotkey Select the hotkey combination to invoke the OSD screen.
Logout Timeout If there is no user input for the amount of time set with this function, the user is automatically logged out of the OSD. A login is necessary before the OSD can be accessed again.
Screen Blanker Set how many minutes the OSD waits when a session is idle before turning off the display.
When you have made your choices, Click Save.
39
KE6900 / KE6940 User Manual
Connecting
If the User Station is set to Extender mode, the video screen of the remote computer will appear automatically when you exit the OSD (press Esc to exit).
In Matrix mode you will see the System Login screen, which provides access to the Connection Page by entering a username and password:
Note: 1. The administrator account can be used to log in for the first time.
Username: administrator | Password: password. For security
purposes, we recommend you change this to something unique (see
2. If the User Station does not require a login, click Login to system (see
3. For information about Extender and Desktop/Matrix modes see
After you login the Connection Page appears, as shown on the next page.
40
Chapter 3. OSD Operation
Connections Page
After you have successfully logged in the Connection Page appears:
List Mode
The Connection Page components are described in the table, below:
No.
Item
1 Channel Name
2 Description
Description
Lists the Channel connections available for the User
Station. A Channel is a defined connection to
Transmitters, created in the Device Management tab
of the Matrix Manager (see Channels, page 88).
This field provides a description of the Channel, entered when it was created.
41
KE6900 / KE6940 User Manual
No.
3
4
5
6
7
8
9
Connect
Item
Next Arrow
Previous Arrow
Favorites / All
Array Mode
List Mode
Manual EDID
10 Logout
11 Go to Configuration
Window
Description
To connect the User Station to a Channel, click the access type:
Exclusive: The first User Station to access the
Channel has exclusive control over the Channel. No other User Stations can view the Channel. The
Timeout function does not apply to this setting.
Occupy: The first User Station to access the
Channel has control over the Channel. However, additional User Stations may view the Channel's video display. If the User Station controlling the
Channel is inactive for longer than the time set in the
Timeout box, control is transferred to the first User
Station to move the mouse or strike the keyboard.
Share: Can simultaneously share control over the
Channel. Input from the User Stations is placed in a queue and executed chronologically.
View Only: User Station connects with view only access to the Channels video display.
Use these two buttons to navigate to the next page or to the end of the list if there are more Channels available than can be seen on the page.
Use these two buttons to navigate to the previous page or to the beginning of the list if there are more
Channels available than can be seen on the page.
Click Favorites to list only the Channels marked as favorites. Click All to list all Channels. Channels marked as favorites appear with a heart icon.
To add/remove a Favorite, select a Channel and then right click with the mouse to select Add to
Favorite or Remove from Favorite.
Click to view the Channel connections with a video preview of each source. The list will be shown in groups of six at a time. A screens shot of the Array
Mode is provided on the next page.
Click to view the Channel connections in a list that can be sorted by name or with favorites listed first.
Click the Channel Name heading to change the sort.
If the EDID Model Selection on the Properties tab is set to Manual, the Manual EDID button appears here. Click Manual EDID to adjust the EDID setting
locally. To set the EDID Mode to Manual, see
Click this button to log out of the Connection Page.
Click this button to return to the main OSD screen.
42
Array Mode
Chapter 3. OSD Operation
43
KE6900 / KE6940 User Manual
Profile / Video Wall Page
Click the Profile / Video Wall Page tab and the following screen appears:
The Profile /Video Wall Page components are described in the table, below:
No.
1 Name
3 Connect
Item
2 Description
4 Disconnect
5 Next Arrow
6 Previous Arrow
Description
Lists the Profiles and Video Walls available. Profiles
/ Video Walls give User Stations access to Channels and allow you to push the connection.
The field provides a description of the Profile/Video
Wall that was entered when it was created.
Click Connect and the User Station will connect with
the settings of that Profile or Video Wall (see
Profiles, page 94 or Video Wall, page 98).
Click Disconnect to end the current Profile or Video
Wall connection.
Use these two buttons to navigate to the next page or to the end of the list if there are more Profiles/
Video Walls available than can be seen on the page.
Use these two buttons to navigate to the previous page or to the beginning of the list if there are more
Profiles/Video Walls available than can be seen on the page.
44
Chapter 3. OSD Operation
No.
7
8
Video Wall
Profile
Item
9 Logout
10 Go to Configuration
Window
Description
Click to view a list of available Video Wall connections. Appears when the Profile button has been clicked.
Click to view a list of available Profile connections.
Appears when the Video Wall button has been clicked.
Click this button to log out of the Connection Page.
Click this button to return to the main OSD screen.
45
KE6900 / KE6940 User Manual
This Page Intentionally Left Blank
46
Chapter 4
Matrix Manager Software Installation
Overview
The Matrix Manager is a browser based GUI that provides management of
KE6900 / KE6940 devices over a network. You can download the Matrix
Manager Lite version which is free and manages up to 8 KE devices, or purchase a full version of the Matrix Manager software. To purchase the full version contact your local authorized ATEN dealer. To download the free
Matrix Manager Lite software, use the instructions below.
Download - Trial Version
To download the Matrix Manager Lite software, do the following:
1. Visit our website and click Support → Go to ATEN eService.
2. Create an account and Sign In to ATEN eService.
47
KE6900 / KE6940 User Manual
3. Register the KE690x device(s) you have purchased.
4. After you have registered the KE device(s), click Trial Software
Download.
Note: The trial version or “Matrix Manager Lite” includes full functions to setup and configure up to 8 KE6900 (transmitter/receiver) devices. The Matrix
Manager Lite version will never expire. If you would like to purchase the official full version of the Matrix Manager software, please contact your ATEN
5. Click the software version you would like to download, then click Save.
6. Unzip the Matrix_Manager_Lite.zip file and double click the *.exe file to start the installation.
7. Follow the instructions on the next page to install the trial version of the software.
48
Chapter 4. Matrix Manager Software Instal-
Matrix Manager Install
The following are instructions to install the full version of the Matrix Manager
software. For software requirements, see Software, page 3.
1. Insert the USB license key into a USB port on your computer.
2. Double click the MatrixManagerSetup file to start the setup. When the
Introduction screen appears, click Next.:
3. The License Agreement appears:
49
KE6900 / KE6940 User Manual
If you agree with the License Agreement, select I accept the terms of
the license agreement, and click Next.
4. The Choose Install Folder screen appears:
Select where you would like to install the program, and click Next.
5. The Choose Shortcut Folder screen appears:
50
Select where to create shortcuts for the program by selecting the options provided, and click Next.
Chapter 4. Matrix Manager Software Instal-
6. The Pre-Installation Summary screen appears:
Confirm the settings you’ve selected. If you want to make a change click Previous to go back, or click Install to begin the software installation.
7. When the process is done, the Install Complete screen appears:
Click Done.
Note: If you are installing the Matrix Manager on a second computer for
redundancy (see Redundancy, page 129) – remove the USB License key and
plug it into the primary computer running the Matrix Manager software.
51
KE6900 / KE6940 User Manual
Upgrading Trial Version
After you purchase a license to upgrade the Matrix Manager Lite version to the full version of the Matrix Manger software, go to the System tab, and at the bottom of the Global Settings page, click Upgrade:
52
Chapter 5
Browser / Telnet Operation
Overview
The Matrix Manager software can be accessed through most standard web browsers and via Telnet. Once users log in and are authenticated, the browser
GUI comes up. The first section explains the login procedure and web browser components. The last section provides details for connecting via Telnet.
Logging In
To log into the Matrix Manager, do the following:
1. Open the browser and specify the IP address of the computer installed with the Matrix Manager software, in the browser's URL location bar.
Note: If the administrator has configured the HTTP or HTTPS port setting as something other than the default, you must include http:// or
https:// before the IP address, and specify the port number along with the IP address. For example: https://192.168.1.20:8443
Where 8443 is the https port number, or 8080 is the http port number, and a colon is inserted between it and the IP address.
2. If a Security Alert box appears, accept the certificate – it can be trusted
(See Trusted Certificates, page 195 for details). The Login page appears:
3. Enter the Username and Password, and click Login.
Note: Only administrator accounts can be used to login. Username:
administrator | Password: password. For security purposes, we recommend you change this to something unique.
53
KE6900 / KE6940 User Manual
The Matrix Manager Main Page
After you have successfully logged in, the web browser’s main page appears:
1
2
5
6
3
7
4
Web Components
The web components are described in the table, below:
No.
1
2
3
4
5
Tab Bar
Menu Bar
Sidebar
Logout
Item
ATEN Logo
Description
The tab bar contains the Matrix Manager’s main operation categories: Dashboard, Device
Management, User Management, System, Logs, and Maintenance.
The menu bar contains operational sub-categories that pertain to the item selected in the tab bar.
The Sidebar provides a tree view and listing of items that relate to the various tab bar and menu bar selections. Clicking an item in the Sidebar brings up a page with the details that are relevant to it.
Click this button to log out of your Matrix Manager web session.
Click this button to open a new browser window that opens on the ATEN website.
6 Welcome Message
If this function is enabled (see Preferences, page 145) a welcome message displays here.
7 Interactive Display Panel This is your main work area. The screens that appear reflect your menu choices and Sidebar item selection.
54
Chapter 5. Browser / Telnet Operation
Tree View Considerations
On some pages there will be a sidebar menu with options that can be expanded:
A plus (+) sign in front of an item means that there are additional items nested inside of it. Click the plus sign to expand the view and show the nested items.
The plus sign changes to a minus sign (-)when an item is expanded. Click the minus sign to collapse the view and hide the nested items.
For devices, if the device is on line, its icon is in green; if it is off line, its icon is orange.
55
KE6900 / KE6940 User Manual
The Tab Bar
The functions associated with each of the tabs are explained in the table below:
Icon Function
Dashboard: The Dashboard is used to view information about current connections, sessions, and device events. The first page provides an overview and the sidebar provides a link to view details
about each section. The Dashboard is discussed on page 61.
Device Management: The Device Management page is used to configure and control the overall operation of the devices added to
the Matrix Manager. Device Management is discussed on page 69.
User Management: The User Management page is used to create and manage Users and Groups. It is also used to assign
permissions to them. User Management is discussed on page 105.
System: The System page is used to configure the Matrix
Manager’s global settings and setup ANMS authorization and
authentication. The System page is discussed on page 120.
Logs: The Log page displays the contents of the log file. The Log
page is discussed on page 133.
Maintenance: The Maintenance page is used to install firmware; backup and restore configuration information, install certificates, and
set preferences. The Maintenance page is discussed on page 137.
56
Chapter 5. Browser / Telnet Operation
Telnet
The KE6900 / KE6940 can be operated and configured via a remote terminal session using Telnet. This is a useful means for configuring devices when they are first setup and connected to the network.
To log into the KE6900 / KE6940 by means of a Telnet session, do the following:
1. On your computer, open a terminal (command line) session.
2. At the prompt, key in the KE6900 / KE6940’s IP address in the following way: telnet [IP address]
3. Press Enter. The login screen appears. At the login prompt, provide the
Password.
Note: The default password for Telnet sessions is password.
Configuration Menu
Once a Telnet connection to the KE6900 / KE6940 is established, the device’s text-based Configuration Menu comes up, allowing you to select options by entering a number on the following screens:
Main Menu
+++++++++++++++++++++++++++++++++++++++++++++++
KE6900 User Station
-- -- -- -- -- -- -- -- --
User Station Configuration
+++++++++++++++++++++++++++++++++++++++++++++++
1. Network
2. Properties
3. System
Q. Logout
Select one:
57
KE6900 / KE6940 User Manual
1. Network
+++++++++++++++++++++++++++++++++++++++++++++++
KE6900 User Station
-- -- -- -- -- -- -- -- --
Network Settings
+++++++++++++++++++++++++++++++++++++++++++++++
1. IP Installer [Enabled]
2. DHCP [Disabled]
3. IP Address [172.17.17.34]
4. Subnet Mask [255.255.255.0]
5. Default Gateway [172.17.17.254]
Q. Exit
Select one:
2. Properties
+++++++++++++++++++++++++++++++++++++++++++++++
KE6900 User Station
-- -- -- -- -- -- -- -- --
Device Properties
+++++++++++++++++++++++++++++++++++++++++++++++
1. Mode [Matrix]
2. Transmitter Video IP Address [172.17.17.35]
3. Transmitter Audio IP Address [172.17.17.35]
4. Transmitter USB IP Address [172.17.17.35]
5. Transmitter RS232 IP Address [172.17.17.35]
6. UART Configuration
7. Video [Enabled]
8. Audio [Enabled]
9. USB [Enabled]
10. RS232 [Enabled]
11. KE Manager IP [172.17.17.33]
12. KE Manager Port [9110]
13. Beeper [Enabled]
14. USB Mode [VM]
15. USB Secure Transmit [Disabled]
Q. Exit
Select one:
58
Chapter 5. Browser / Telnet Operation
3. System
+++++++++++++++++++++++++++++++++++++++++++++++
KE6900 User Station
-- -- -- -- -- -- -- -- --
System Setting
+++++++++++++++++++++++++++++++++++++++++++++++
1. Device Name [KE6900R]
2. Device Description [Receiver1]
Device IP Address: 172.17.17.34
Device MAC Address: 00:10:74:A8:01:23
Device FW Version: V1.1.109
Device Serial Number:
3. Password [Enabled]
4. Change Password
5. System Reboot/Reset to Factory Default
Q. Exit
Select one:
59
KE6900 / KE6940 User Manual
This Page Intentionally Left Blank
60
Chapter 6
Dashboard
Overview
The Dashboard tab is used to view events about connections, sessions, online devices and schedules. The Home page provides an overview of the information provided in each section. The Sidebar provides a link to each section in the Dashboard.
The Dashboard opens on the Home page, as shown here:
At the bottom of the page, click Shutdown* to stop the KeManager service, or
Restart to stop and restart the service. Both options will logout all user web sessions.
Note: Clicking Shutdown stops the KeManager service and web sessions will not be available until the KeManager service is restarted.
61
KE6900 / KE6940 User Manual
Active Connections
The Active Connections page lets an administrator see the active Channel connections (User Stations connected to Transmitters) and provides information about each of their sessions.
The meanings of the headings at the top of the page are straightforward.
Channel refers to the defined Transmitter connection in use by the User
Station.
Streams refers to the type of source the connection is streaming: Video,
Audio, USB, or Serial.
Access Mode refers to the type of access (Exclusive, Occupy, Share, View only) that the User Station is connecting with.
User Station refers to the Receiver that is being used to access the Channel connection.
Username refers to the user that logged into the User Station to establish the connection.
Start Time refers to the date/time the connection between the User Station and Transmitter began.
Operation provides a Disconnect button that allows you to disconnect the active connection.
62
Chapter 6. Dashboard
Active Sessions
The Active Sessions page shows all of the users that are logged into Matrix
Manager and OSD sessions and provides information concerning the “who, where and when” of each session. This page also gives the administrator the option of forcing a user logout by selecting the user and clicking Kill Session from the bottom of the page.
The meanings of the headings at the top of the page are straightforward.
Select allows you to check boxes and use the Kill Session button at the bottom of the page to force users to logout.
Username refers to the user that logged into the User Station to establish the connection.
Service refers to how the user logged into their session – via Matrix
Manger or OSD.
IP refers to the IP address of the device from which the user has logged in.
Login Time refers to the date/time that the user logged into the Matrix
Manager or OSD session.
Last Access refers to the last time the user session was active and in use.
User Type refers to the account type that the user is logged in with.
63
KE6900 / KE6940 User Manual
Online User Stations
The Online User Stations page lets the administrator see all of the Receivers that are currently available on the network and provides information about each device.
The meanings of the headings at the top of the page are straightforward.
ID refers to the identification number assigned by the system.
Name refers to the name entered on the User Stations System page.
Model Name refers to the Receiver model number.
Status refers to the User Station’s online status.
Address refers to the IP address of the User Station.
Streams refers to the source type that the User Station is configured to stream: Video, Audio, USB, and Serial.
64
Chapter 6. Dashboard
Online Transmitters
The Online Transmitters page lets the administrator see all of the Transmitters that are currently available on the network and provides information about each device.
The meanings of the headings at the top of the page are straightforward.
ID refers to the identification number assigned by the system.
Name refers to the name entered on the Transmitter’s System page.
Model Name refers to the Transmitter model number.
Status refers to the Transmitter’s online status.
Address refers to the IP address of the Transmitter.
Streams refers to the source type that the Transmitter is configured to stream: Video, Audio, USB, or Serial.
65
KE6900 / KE6940 User Manual
Latest Events
The Latest Events page lets the administrator see the most recent Dashboard events that relate to the current connections and sessions, and provides details about each.
The meanings of the headings at the top of the page are straightforward.
Time refers to the date and time that the event occurred.
User refers to the username that the event relates to. If no username appears, the event is general system information.
Severity refers to the event’s severity type: Information, Error, or Warning
Device refers to the Transmitter or User Station that relates to the event. If no device is listed the event refers to the Matrix Manager.
Log Information provides detailed information about each event.
66
Chapter 6. Dashboard
Schedule
The Schedule page lets the administrator see all of the Profiles and Video Walls that are scheduled to activate.
The meanings of the headings at the top of the page are straightforward.
Profiles/Video Walls refers to the ID number created for the Profile or
Video Wall schedule.
Routine Type refers to how often the Profile or Video Wall is scheduled to repeat.
Day refers to either the day of a week (Monday to Sunday) or a day of the month that the Profile or Video Wall is scheduled to run.
Start Date refers to the date that the Profiles or Video Wall is scheduled to start.
End Date refers to the date that the Profile or Video Wall is scheduled to end.
Connect Time refers to the time of day that the Profile or Video Wall is scheduled to make its connection(s).
Disconnect Time refers to the time of day that the Profile or Video Wall is scheduled to disconnect its connection(s).
Apply refers to the date and time when the Profile or Video Wall schedule was created.
Operation provides a Delete button that can be used to permanently delete the Profile or Video Wall schedule.
67
KE6900 / KE6940 User Manual
This Page Intentionally Left Blank
68
Chapter 7
Device Management
Overview
The Device Management tab contains five menu bar items: User Stations,
Transmitters, Channels, Profiles and Video Wall. Each page provides a way to add, configure and schedule the Transmitters/Receivers connections. Before
Transmitters and Receivers can be added they must be connected to the network and have an IP address.
The Device Management tab opens on the User Stations page, as shown here:
69
KE6900 / KE6940 User Manual
User Stations
The User Stations page allows you to add and configure Receivers. The
Sidebar provides three menu options: User Stations, Unmanaged User
Stations and User Station Video Group. User Stations are the Receivers that have been added to the Matrix Manager. Unmanaged User Stations are
Receivers that have been found on the network but haven’t been added to the
Matrix Manager. To discover a Receiver, it must be connected to the network and have an IP address. User Station Video Group lists Transmitters that have been grouped to share the video from one computer.
Click User Stations from the menu bar and the following screen appears:
The main page provides an overview of each User Station. The Sidebar provides a link with a more detailed view of each.
The meanings of the headings at the top of the page are straightforward.
ID refers to the identification number assigned by the system.
Name refers to the name entered on the User Stations’s System page.
Model Name refers to the Receiver model number.
Access Mode refers to the User Station’s mode set in the Properties.
Status refers to the User Station’s online status.
Address refers to the IP address of the User Station.
Streams refers to the source type that the User Station is configured to stream: Video, Audio, USB, and Serial.
70
Chapter 7. Device Management
Adding a User Station
To add a User Station, do the following:
1. From Unmanaged User Stations, select a User Station and click Add in:
or click Search New:
You can search for a device by Local, Subnet, or IP address. Select a scope, enter the information and click Search.
2. Once added, the User Station appears on the User Stations main page and in Sidebar menu:
71
KE6900 / KE6940 User Manual
Configuring a User Station
A User Station’s settings can be modified from the User Stations main page.
Changes that are saved here are then updated on the Receiver across the network. To configure a User Station:
1. Select a User Station and click Modify.
2. The Network tab appears with the User Station’s IP address settings:
72
Item
IP Installer
Description
The IP Installer is an external Windows-based utility for assigning IP addresses to the device. Click one of the radio buttons to select Enable, View Only, or Disable for the IP
Installer utility. See IP Installer, page 194 for details.
For security, we strongly recommend that you set this to View
Only or Disable after each use.
Chapter 7. Device Management
Item
Network
Configuration
Description
For dynamic IP address assignment, select the Obtain IP
address automatically radio button.
To specify a fixed IP Address, Subnet Mask, and Default
Gateway select the Set IP address manually radio button and fill in the fields with values appropriate for your network.
For information to configure the network settings locally on the
device see Network Configuration, page 23.
3. Click the Properties tab to configure the User Station’s properties:
Mode
Item
Properties
Description
Select Extender mode for simple one-to-one (Transmitter to
User Station) setups that are managed mostly with the
Receiver’s OSD menu.
Select Matrix mode to manage devices and connections from the Matrix Manager. This mode is for advanced setup and administration of Transmitter to User Station connections via the
Matrix Manger browser UI. (See Channel Connections, page 87)
If you selected Extender mode (above) set the Transmitter IP address for the User Station’s Video, Audio, USB, and RS232 source signals.
If you selected Matrix mode (above) the Properties will be grayed out. Use Channels to configure the Transmitter
connections. (See Channel Connections, page 87)
73
KE6900 / KE6940 User Manual
Item
RS-232 Settings Configure the settings for the serial device the User Station will be connecting to. The default settings are:
Baud Rate: 9600
Parity: None
Data Bits: 8 bits
Stop bits: 1 bit
Flow Control: None
Enable Media
Description
Manager
Address
Select which source type the User Station can stream : Video,
Audio, USB, and RS232.
Set the IP address and Port number of the computer running the Matrix Manager software. The default port number is 9110.
Login Required Check this box to require a username and password on the
User Station’s OSD to access the Connection Page (see page 40).
Note: WARNING! If you uncheck Login Required you must select an Anonymous User in Global Settings. Otherwise a system login error may occur on the User Station’s OSD.
(See User Station Login Settings, page 122)
Beeper Check this box for the Receiver to beep when configuration changes are made.
USB Mode Select the type of USB device you will connect to the USB ports:
VM (Virtual Media): Select this option only if you are plugging a
USB disk drive (including USB HDD/optical disk) into the USB ports. This will give you the highest data transfer speeds but will not allow other USB devices to work when plugged into the USB ports.
Generic USB device: Use this option to plug USB peripherals into the USB ports. This option also allows a keyboard and mouse with special functions to plug into the USB ports for console use. Use this only if the special functions of the keyboard or mouse are required but do not work when plugged into the console ports. When the keyboard and mouse are plugged into the USB ports, they will not work within the OSD menus. To work within the OSD menus, the keyboard and mouse must be plugged into the console ports.
Encryption: Check this box to encrypt USB disk drives plugged into the USB ports.
74
Chapter 7. Device Management
4. Click the System tab to configure the general settings:
Item
General
Reboot
User Station
Password
Change
Description
Enter the Name, Location, and Description of the User
Station. This section also displays the User Station’s IP
Address, F/W Version, Model Name, MAC Address and MFG*.
Note: The MFG number (manufacturing number) is an internal serial number for our factory and technical support staff to identify products. This number does not affect any product’s warranty. If your product needs after-sales services, you may provide the MFG Number to our sales or technical support staff to identify the product and model number.
Check the box and click Reboot to reset the User Station’s settings back to the factory default. All custom settings will be lost.
Check Enable to require a password to access the User
Station’s OSD configuration screens (see page 29).
Enter the Old Password, enter a New Password, and confirm the new password in the Confirm Password box.
5. After entering the information, click Save.
75
KE6900 / KE6940 User Manual
Deleting a User Station
To delete a User Station:
1. Select the User Station you want to delete.
2. Click Move Out.
The device list updates with the remaining User Stations. The User Station you deleted will appear on the Unmanaged User Stations main page and Sidebar menu.
76
Chapter 7. Device Management
User Station Video Group
Creating a User Station Video Group allows you to cascade up to four
Transmitters connected to separate video cards on a computer and share the video with four or eight (dual display) User Stations with the first having keyboard and mouse access. The image below provides an example of the setup without the actual physical connections or possible device connections.
Transmitters
PC
Receivers
A A
A A
Max 8 monitors with dual display.
Note: User Station Video Groups cannot be used with a Video Wall or Profile.
Hardware Setup
1. Connect each Transmitter to the network and to a DVI port on the computer.
2. Connect one Transmitter’s – console & KVM ports to their respective device (keyboard/mouse/computer).
77
KE6900 / KE6940 User Manual
3. Setup the Receivers as you normally would. All Receivers can have a keyboard and mouse but only one (Video 1) can work on the computer for the group.
4. Note the Receiver and Transmitter with keyboard and mouse access (to the computer) so they can be set in the User Station Video Group (as Video 1) and in the Channel (as KVM Transmitter).
Adding a User Station Video Group
1. Add the User Stations (Adding a User Station, page 71) and Transmitters
(Adding a Transmitter, page 81) to the Matrix Manager.
2. On the left Sidebar select User Station Video Group.
3. Provide a Name and Description for the group.
4. Use the Video 1 drop-down menu to select the Receiver that will have keyboard and mouse access to the computer.
78
Chapter 7. Device Management
Note: All Receivers can switch KVM access to other Transmitters but only
Video 1 has keyboard and mouse access to the computer for the group.
5. Use the Video 2, Video 3 and Video 4 drop-down menus to select the other Receivers for the group.
6. Click Save. The group appears in the Sidebar.
7. On the menu bar, go to Channels.
8. Add a new Channel.
9. Set the Source Stream to map the Transmitters to the User Station Video
Group Receivers, as such: KVM Transmitter → Video 1; Video 2 → Video
2; Video 3 → Video 3; Video 4 → Video 4.
Use the KVM Transmitter drop-down menu to select the Transmitter connected to the computer’s keyboard and mouse ports.
Use the Video 2, Video 3 and Video 4 drop-down menus to select the other Transmitters connected to the computer.
Use the Audio, USB and Serial drop-down menus to select the
Transmitter for each source signal. The Transmitter selected sends the signal to the Receiver set with the same Video #.
10. Configure the remaining Channel settings (see Adding a Channel, page 89).
11. Click Save.
79
KE6900 / KE6940 User Manual
Transmitters
The Transmitters page allows you to add, configure, and delete Transmitters.
The Sidebar provides two options: Transmitters and Unmanaged
Transmitters. Unmanaged Transmitters are Transmitters on the network that haven’t been added to the Matrix Manager. For the Matrix Manager to discover a Transmitter, it must be connected to the local network with an IP address.
Click Transmitters from the menu bar and the following screen appears:
The main page provides an overview of each Transmitter. The Sidebar provides a link with a more detailed view of each.
The meanings of the headings at the top of the page are straightforward.
ID refers to the identification number assigned by the system.
Name refers to the name entered on the Transmitter’s System page.
Model Name refers to the Transmitter’s model number.
Access Mode refers to the Transmitter’s mode set in the Properties.
Status refers to the Transmitter’s online status.
Address refers to the IP address of the Transmitter.
Streams refers to the source type that the Transmitter is configured to stream: Video, Audio, USB, or Serial.
80
Chapter 7. Device Management
Adding a Transmitter
To add a Transmitter, do the following:
1. From Unmanaged Transmitters, select a Transmitter and click Add in:
or click Search New:
You can search for a device by Local, Subnet, or IP address. Select a scope, enter the information and click Search.
2. Once added, the Transmitter appears on the Transmitters main page and
Sidebar menu:
81
KE6900 / KE6940 User Manual
Configuring a Transmitter
A Transmitter’s settings can be modified from the Transmitters main page.
Changes that are saved are updated on the Transmitter device across the network. To configure a Transmitter:
1. Select a Transmitter and click Modify.
2. The Network tab appears with the Transmitter’s IP address settings:
82
Item
IP Installer
Description
The IP Installer is an external Windows-based utility for assigning IP addresses to the device. Click one of the radio buttons to select Enable, View Only, or Disable for the IP
Installer utility. (See IP Installer, page 194)
For security, we strongly recommend that you set this to View
Only or Disable after each use.
Chapter 7. Device Management
Item
Network
Configuration
Description
For dynamic IP address assignment, select the Obtain IP
address automatically radio button.
To specify a fixed IP Address, Subnet Mask, and Default
Gateway, select the Set IP address manually radio button and fill in the fields with values appropriate for your network.
For information to configure the network settings locally on the
device see Network Configuration, page 23.
3. Click the Properties tab to configure the Transmitter’s properties:
Mode
Item Description
Select Extender mode for simple one-to-one (Transmitter to
User Station) setups that are managed with the Receiver’s OSD menu.
Select Matrix mode to manage devices and connections from the Matrix Manager. This mode is for advanced administration
of Transmitter to User Station connections. (See Channel
83
KE6900 / KE6940 User Manual
Item
Properties
Enable Media
Description
Port OS: Use the drop-down menu to select the operating system of the computer connected to the Transmitter.
OS Language: Use the drop-down menu to select the operating system language of the computer connected to the
Transmitter.
Enable Multicast Video: Check this box to allow a broadcast of the Transmitter’s video signal to be sent to multiple User
Stations.
Enable Multicast Audio: Check this box to allow a broadcast of the Transmitter’s audio signal to be sent to multiple User
Stations.
EDID Mode Selection: EDID contains a display's basic information and is used by the source device to utilize the best resolution across different monitors. Select how you want the source device to acquire the display's EDID:
Default: EDID is set to the default ATEN configuration.
Auto: Checks the EDID of all connected displays and uses the best resolution for all displays.
Manual: Manually set the EDID configuration from the User
Station’s OSD (see Manual EDID, page 42).
Remix: Checks the EDID of all connected displays and the source device uses the best common resolution for all displays.
Select which source type the Transmitter can stream: Video,
Audio, USB and RS232.
RS232 Settings Configure the serial device settings for the Transmitter. The default settings are:
Baud Rate: 9600
Parity: None
Data Bits: 8 bits
Stop bits: 1 bit
Flow Control: None
Manager
Address
Set the Manger IP address and Manager Port number of the computer running the Matrix Manager software. The default port number is 9110.
84
Chapter 7. Device Management
Item
Transmitter
Video Setting
Description
These refer to the Transmitter’s video settings:
Video Type: Select the DVI video connector being used by the display: Digital (DVI-D) or Digital (DVI-I).
Color Depth: Select the number of bits to use for the color depth: 24, 16, or 8. This is the number of bits used to describe the color of a single pixel. A bit depth determines the number of colors that can be displayed at one time.
Bandwidth Limit: Select the maximum bandwidth that the
Transmitter can use to transmit video over the network. A lower bandwidth transmits lower quality video; a higher bandwidth sends higher quality video but this can affect network speed.
Video Quality: Select the video quality to use. 5 is the highest video quality, and 1 is the lowest video quality. Options are: 1~5.
Background Refresh: Sets how often the Transmitter refreshes the background image on the connected display.
Options are to refresh every 256,128, 64, 32,16, or 0 frames.
Beeper Check this box for the Transmitter to beep when a configuration change is made.
Occupy Timeout Set a time threshold for User Stations whose Access Mode has been set to Occupy If there is no activity from the User Station occupying the port for the amount of time set here, the User
Station is timed out and the port is released. The first User
Station to send keyboard or mouse input after the port has been released gets to occupy the port. Input a value from 1 to 240 seconds.
4. Click the System tab configure the general settings:
85
KE6900 / KE6940 User Manual
Item
General
Reboot
Transmitter
Password
Change
Description
Enter the Name, Location, and Description of the Transmitter.
This section also displays the IP Address, MAC Address, F/W
Version, Serial Number, and Model Number.
Check the box and click Reboot to reset the Transmitter’s settings back to the factory default. All custom settings will be lost.
Check Enable to require a password to access to the
Transmitter’s OSD configuration screens (see page 29).
Enter the Old Password, enter a New Password, and confirm the new password in the Confirm Password box.
5. After entering the information, click Save.
Deleting a Transmitter
To delete a Transmitter:
1. Select the Transmitter you want to delete.
2. Click Move Out.
The device list updates with the remaining Transmitters. The Transmitter you deleted will appear on the Unmanaged Transmitters main page and Sidebar menu.
86
Chapter 7. Device Management
Channel Connections
With Channel connections a User Station can connect to multiple Transmitters, individually or simultaneously and stream the Video, Audio, USB, and Serial source from different Transmitters. For example: you can create a Channel that connects to four Transmitters to access a different source on each computer, as shown below:
Video TX
Transmitters
Audio TX
KVM TX Serial TX
Channel
Setting
User Station
Receiver
Create Channels to allow User Stations to connect to any Transmitters you have setup- individually or simultaneously. The Channel defines the connection to the sources. At the User Stations you can select the Channel connections you create. To setup Channels: first create a Channel that defines the connection, then create a Profile to give the User Station(s) access to the
Channel. Instructions are provided on the pages that follow.
87
KE6900 / KE6940 User Manual
Channels
A Channel defines the Transmitter connections for a User Station. This allows a User Station to connect to different Transmitters and stream sources from different Transmitters, depending on how the Channel is defined. Once
Channels are created you can select them from the User Station’s Connection
Page (see Connecting, page 40).
Click Channels from the menu bar and the following screen appears:
The main page provides an overview of each Channel. The Sidebar provides a link with a more detailed view of each.
The meanings of the headings at the top of the page are straightforward.
ID refers to the identification number assigned by the system.
Name refers to the name entered on the Channel’s Info page.
Bound states whether the Channel’s connections are all bound to the same
Transmitter.
Streams refers to the source type that the Channel is configured to stream:
Video, Audio, USB, or Serial.
Video TX, Audio TX, USB TX, RS232 TX lists the Transmitter’s name for each source stream.
Click Modify to change the selected Channel’s settings.
Click Add to create a new Channel.
Click Delete to remove the selected Channel.
88
Adding a Channel
To add a Channel, do the following:
1. From the Channels main page, click Add:
Chapter 7. Device Management
2. The Channel Info tab appears with the general settings:
Item
General
Source Stream
Description
Enter a Name, Location, and Description for the Channel.
Use the drop-down menu to select the Transmitter to use for each of the Channel’s source stream: KVM (keyboard/video/ mouse), Audio, USB, and Serial.
89
KE6900 / KE6940 User Manual
Item
Allowed Access
Mode
Description
Check the box for the type of access mode you want to allow on this Channel. This defines how the Channel can be accessed when multiple users access it.
View Only: Users only have view access to the Channel’s video display.
Share: Users simultaneously share control over the Channel.
Input from the users is placed in a queue and executed chronologically.
Occupy: The first user to access the Channel has control over the Channel. However, additional users may view the Channel's video display. If the user who controls the Channel is inactive for
longer than the time set in the Timeout box (see Occupy
Timeout, page 85), Channel control is transferred to the first
user to move the mouse or strike the keyboard.
Exclusive: The first user to access the Channel has exclusive control over the Channel. No other users can view the Channel.
The Timeout function does not apply to Channels which have this setting.
3. Click the Groups tab to add the Channel to Channel Groups:
90
Select a Channel Group from the Selected column and use the left
arrow to add the Channel to the group. Select a Channel Group from the Available column and use the right arrow to remove the Channel
from the group. See Channel Groups, page 92 for details.
Chapter 7. Device Management
4. Click the Permissions tab to set the Channels access rights:
Item
Users/Groups
Description
You can assign individual access rights to Users and Groups for the Channel by checking the appropriate boxes:
View Only: Only has view access to the Channel’s video display.
Share: Can simultaneously share control over the Channel.
Input from the users is placed in a queue and executed chronologically.
Occupy: The first user to access the Channel has control over the Channel. However, additional users may view the Channel's video display. If the user who controls the Channel is inactive for
longer than the time set in the Timeout box (see Occupy
Timeout, page 85), Channel control is transferred to the first
user to move the mouse or strike the keyboard.
Exclusive: The first user to access the Channel has exclusive control over the Channel. No other users can view the Channel.
The Timeout function does not apply to Channels which have this setting.
5. After entering the information, click Save.
91
KE6900 / KE6940 User Manual
Channel Groups
Channel Groups allow administrators to easily and efficiently manage users and Channels. Since Channel Group access rights apply to any Channel that is a member of the group, administrators need only set them once for the group, instead of having to set them for each Channel individually. Multiple groups can be defined to allow some users access to specific Channels, while restricting other users from accessing them.
Adding a Channel Group
To add a Channel Group, do the following:
1. Select Channel Groups from the Channel Sidebar menu, and click Add:
2. The Channel Group tab appears with the general settings:
92
Item
General
Description
Enter a Name and Description for the Channel Group.
Chapter 7. Device Management
3. Click the Members tab to add Channels to the group:
Select a Channel from the Selected column and use the left arrow to add it to the group. Select a Channel from the Available column and use the right arrow to remove it from the group.
4. Click the Permissions tab to set the group access rights:
Item
Users/
Groups
Description
You can assign the access rights to Users and Groups for the Channel
Group by checking the appropriate boxes:
View Only: Has view access to the Channel video display.
Share: Simultaneously share control of the Channel. Input from the users is placed in a queue and executed chronologically.
Occupy: The first user to access the Channel has control over the
Channel. However, additional users may view the Channel's video display. If the user who controls the Channel is inactive for longer than
the time set in the Timeout box (see Occupy Timeout, page 85), Channel
control is transferred to the first user to move the mouse or strike the keyboard.
Exclusive: The first user to access the Channel has exclusive control.
No other users can view the Channel. The Timeout function does not apply to Channels which have this setting.
5. After entering the information, click Save.
93
KE6900 / KE6940 User Manual
Profiles
Profiles are created for Channels to allow User Station access to the connection. Create a Profile for a Channel and assign access for each User
Station.
Click Profiles from the menu bar and the following screen appears:
The main page provides an overview of each Profile. The Sidebar provides a link with a more detailed view of each Profile.
The meanings of the headings on the Profile List are straightforward.
ID refers to the identification number assigned by the system.
Name refers to the name entered on the Profile’s Settings page.*
Description refers to the description entered on the Profile’s Settings page.
Operation allows you to click Connect to send a Profile’s settings to the
Transmitters and User Stations, or Disconnect to remove a Profile’s settings from the Transmitters and User Stations.
Click Add to create a new Profile.
Click Modify to change the selected Profile’s settings.
Click Delete to remove the selected Profile.
Note: Profiles and Video Walls can not share the same name.
94
Adding a Profile
To add a Profile, do the following:
1. From the Profile main page, click Add:
Chapter 7. Device Management
2. The Profile Settings tab appears with the Profile and access settings:
Item
Name/
Description
Description
Enter a Name and Description for the Channel.
95
KE6900 / KE6940 User Manual
Item
Access
Mode
Permission
Check
Lock OSD
Channel
Connect
Description
This defines how the Channel in the Profile can be accessed by
User Stations when multiple users access it.
View Only: Users only have view access to the Channels video display.
Share: Users simultaneously share control over the Channel. Input from the users is placed in a queue and executed chronologically.
Occupy: The first user to access the Channel has control over the
Channel. However, additional users may view the Channel's video display. If the user who controls the Channel is inactive for longer
than the time set in the Timeout box (see Occupy Timeout,
page 85), Channel control is transferred to the first user to move the
mouse or strike the keyboard.
Exclusive: The first user to access the Channel has exclusive control over the Channel. No other users can view the Channel. The
Timeout function does not apply to Channels which have this setting.
Checking this box requires a user with access rights (permissions) to be logged into the User Station’s OSD when the Profile attempts to connect. If a user is not logged into the OSD or the user account does not have permission to make the Profile connection, the connection fails and will not re-connect.
Checking this box will lock the User Station’s OSD so that it can not be invoked while the Profile is connected. All mouse/keyboard functions work on the computer but the OSD can not be accessed.
This table lists all the Channels and User Stations available.
Checking a box enables the User Station to use the Channel connection, listed to the left. The Channel will appear on the User
Station’s Connection Page (See Connections Page, page 41),
allowing you to connect to it.
Clicking Connect will send the Profile settings to the Transmitters and User Stations and will connect the devices accordingly.
3. Click the Schedule tab if you want to schedule a time for the Profile to connect. A pop-up window appears:
96
Chapter 7. Device Management
Item Description
Routine
Type
Use the drop-down menu to select how often you would like the profile to run: Once, Daily, Weekly and Monthly. If you select Weekly/
Monthly an additional drop-down menu appears to select the Week
Day/Month Day on which the profile will run.
Start Date Enter the date on which you want the schedule to begin running.
End Date Enter the date on which you want the schedule to stop running.
Connect
Time
Enter the time of day that you want the profile to connect.
Disconnect
Time
Enter the time of day that you want the profile to disconnect.
Every If you select a Monthly or Weekly Routine Type, the Every box appears allowing you to enter how often you want the schedule to run.
For example, every 2, 3 or 4 weeks/months. If you want to run the schedule once a week or once a month, leave the default entry of 1.
4. Click Add after you have configured the schedule.
5. Click the Permissions tab to set the Profile’s access rights:
Item Description
Users You must assign access rights for the profile by selecting the Operation check box for the Users that you want to grant permission to allow the profile connections.
Groups You must assign access rights for the profile by selecting the Operation check box for the Groups that you want to grant permission to allow the profile connections.
6. After entering the information, click Save.
97
KE6900 / KE6940 User Manual
Video Wall
The Video Wall settings allow you to create a video wall by selecting a
Transmitter for a set of User Stations that will display video content as one screen. A video wall is considered a connection from a Transmitter to multiple
User Stations. Therefore, each source (Transmitter) on a video wall needs a separate Video Wall setting created in the Matrix Manager.
The main page provides an overview of each Video Wall.
The meanings of the headings on the Video Wall List are straightforward.
ID refers to the identification number assigned by the system.
Name refers to the name entered on the Video Wall’s Settings page.*
Description refers to the description entered on the Video Wall’s Settings page.
Source Channel refers to the Transmitter selected for the User Stations.
Operation allows you to click Connect to send the settings to start the
Video Wall connections. Use Disconnect to remove the Video Wall settings from the Transmitter and User Station(s).
Click Add to create a new Video Wall.
Click Modify to change the selected Video Wall’s settings.
Click Delete to remove the selected Profile.
Note: Profiles and Video Walls can not share the same name.
98
Chapter 7. Device Management
Video Wall Example
The diagram below shows a 3x3 video wall setup with three Transmitters
(video sources) connected to nine User Stations. In this scenario, three Video
Wall settings (A, B, C) need to be added to the Matrix Manger.
A B C
Transmitter
Matrix Manager Server
Receiver
(A) (B)
LAN GbE Switch with IGMP
(C)
B
A
C
99
KE6900 / KE6940 User Manual
Adding a Video Wall
To add a Video Wall, do the following:
1. From the Video Wall main page, click Add:
2. The Video Wall Settings tab appears allowing you to configure the settings:
100
Item
Name/
Description
Description
Enter a Name and Description for the Video Wall.
Chapter 7. Device Management
Item
Access
Mode
Source
Channel
Description
This defines how the Source Channel (Transmitter) can be accessed by User Stations when multiple users attempt to access it.
View Only: Users only have view access to the Source Channel video output.
Share: Users simultaneously share control over the Source
Channel. Input from the users is placed in a queue and executed chronologically.
Occupy: The first user to access the Source Channel has control over it. However, additional users may view the Source Channel’s video display. If the user who controls the Source Channel is inactive
for longer than the time set in the Timeout box (see Occupy Timeout,
page 85), control is transferred to the first user to move the mouse
or strike the keyboard.
Click inside this box to bring up a list of Transmitters that can be select as the video source for the video wall, as shown below:
Number of
Displays
Bezel
Dimension
Note: For KE6940T devices, only the DVI-I Input 1 port can be used as the source channel.
Use the two slide bars to set the number of vertical and horizontal displays for the video wall.
Sets the vertical and horizontal line size between each display in the video wall.
Scale Mode Sets the scaling for the video output on the displays:
Stretch: fits the video on the entire display.
Fit Width: fits the video to the width of the display.
Fit Height: fits the video to the height of the display.
Video Wall
Layout
Click inside a box to bring up a list of User Stations that can be selected as the video output for that portion of the video wall.
101
KE6900 / KE6940 User Manual
Item
Connect
Description
Clicking Connect will send the Video Wall settings to the
Transmitters and User Stations and will connect the devices accordingly.
3. Click the Schedule tab if you want to schedule a time for the video wall to connect. A pop-up window appears:
Item
Routine
Type
Description
Use the drop-down menu to select how often you would like the video wall to run: Once, Daily, Weekly and Monthly. If you select Weekly/
Monthly an additional drop-down menu appears to select the Week
Day/Month Day on which the profile will run.
Start Date Enter the date on which you want the schedule to begin running.
End Date Enter the date on which you want the schedule to stop running.
Connect
Time
Enter the time of day that you want the video wall to connect.
Disconnect
Time
Enter the time of day that you want the video wall to disconnect.
Every If you select a Monthly or Weekly Routine Type, the Every box appears allowing you to enter how often you want the schedule to run.
For example, every 2, 3 or 4 weeks/months. If you want to run the schedule once a week or once a month, leave the default entry of 1.
4. Click Add after you have configured the schedule.
5. Click the Permissions tab to set the Video Wall’s access rights:
102
Chapter 7. Device Management
Item Description
Users You must assign access rights for the Video Wall by selecting the
Operation check box for the Users that you want to grant permission to allow the connections.
Groups You must assign access rights for the Video Wall by selecting the
Operation check box for the Groups that you want to grant permission to allow the connections.
6. After entering the information, click Save.
103
KE6900 / KE6940 User Manual
This Page Intentionally Left Blank
104
Chapter 8
User Management
Overview
User Management has two menu bar items used to create Accounts and
Groups. The User Management tab opens on the Accounts page, as shown here:
The page is organized into two main areas: the Sidebar at the left, and the large main panel at the right.
Users and groups appear in the panel at the left of the page. The large panel at the right provides more detailed information at-a-glance for each.
There are menu bar entries for Accounts (Users) and Groups.
Depending on the menu item selected, either Users or Groups are listed in the Sidebar.
The sort order of the information displayed can be changed by clicking the main panel column headings.
The buttons below the main panel are used to manage users and groups, as shown in the sections that follow.
105
KE6900 / KE6940 User Manual
Users
The Matrix Manager supports three types of user accounts, shown in the table bellow:
User Type
Administrator
Super User
User
Role
Access and management of the Matrix Manager, including configuration and setting up of devices. Manage Users,
Groups, Channels, Profiles and Video Walls. Configure personal working environments.
Access User Station to connect Channels and Profiles they have been given permission for.
Access User Stations to connect to Channels they have been given permission for.
Adding Users
To add a user, do the following:
1. Select Users in the Sidebar.
2. Click Add at the bottom of the main page. The User tab opens:
106
Enter the required information in the fields provided. A description of each is given in the table below:
Field
Username
Description
From 1 to16 characters are allowed depending on the
Account Policy settings.
Chapter 8. User Management
Field
Local User
Description
Check the Local User box if the account is for logging in to the Matrix Manager or a User Station (Receiver).
Uncheck the Local User box if the account is authenticated with a 3rd party external source, such as RADIUS, LDAP/
AD, or TACACS+. See ANMS, page 124 for details.
Password From 0 to16 characters are allowed depending on the
Account Policy settings.
Confirm Password To be sure there is no mistake in the password, you are asked to enter it again. The two entries must match.
Description Additional information about the user that you may wish to include.
Role
Status
There are three account categories: Administrator, Super
User and User.
The Administrators have full access to make changes within the Matrix Manager, which includes adding and removing Transmitters and Receivers, user accounts, preferences, and configuration settings.
The Super Users have access to the OSD on User
Stations and can connect Channels and Profiles.
The Users can log in from User Stations to connect channels.
Status allows you to control the user’s account and access to the installation, as follows:
Disable Account lets you suspend a user’s account without actually deleting it, so that it can be easily reinstated in the future.
3. At this point you can assign the new user to a group by selecting the
Groups tab – the Groups page is discussed on page 111. You can assign the
user’s Channels and Groups access rights by selecting the Devices tab – as
discussed on page 115. You can assign the user’s Profiles and Video Walls
access rights by selecting the Profiles/Video Walls tab – as discussed on
Note: Optionally, you can skip this step now to add more users and create groups, and come back to it later.
4. When your selections have been made click Save.
5. When the Operation Succeeded message appears, click OK.
6. Click Users in the Sidebar to return to the main screen. The new user appears in the Sidebar list and in the main panel, as well.
107
KE6900 / KE6940 User Manual
The Sidebar Users list can expand and collapse. If the list is expanded, click the minus symbol ( – ) next to the Users icon to collapse it; if it is collapsed there is a plus symbol ( + ) next to the icon. Click the plus symbol to expand it.
The icon for administrators is orange; the icon for users is green.
The large main panel shows the user’s name; the description that was given when the account was created; and whether the account is currently active or has been disabled.
Modifying User Accounts
To modify a user account, do the following:
1. In the Sidebar User list, click the user’s name
– or –
In the main panel, select the user’s name
2. Click Modify.
3. In the User page that comes up, make your changes, then click Save.
Note: The User page is discussed on page 106; the Groups page is
discussed on page 111, the Devices page is discussed on page 115.
Deleting User Accounts
To delete a user account do the following:
1. In the main panel, select the user’s name.
2. Click Delete.
3. Click OK.
108
Chapter 8. User Management
Groups
Groups allow administrators to easily and efficiently manage users and devices. Since device access rights apply to anyone who is a member of the group, administrators need only set them once for the group, instead of having to set them for each user individually. Multiple groups can be defined to allow some users access to specific devices, while restricting other users from accessing them.
Creating Groups
To create a group, do the following:
1. Select Groups on the menu bar.
2. Click Add at the bottom of the main panel. The Group notebook opens, with the Group tab selected:
3. Enter the required information in the appropriate fields. A description of each of the fields is given in the table below:
Field
Group Name
Description
Description
A maximum of 16 characters is allowed.
Additional information about the user that you may wish to include. A maximum of 63 characters is allowed.
4. At this point you can assign users to the group by selecting the Members
tab – the Members page is discussed on page 113. You can also assign the
group’s Channels and Channel Groups access rights by selecting the
Devices tab – the Devices page is discussed on page 115.
5. When your selections have been made click Save.
6. When the Operation Succeeded message appears, click OK.
7. Click Group in the Sidebar to return to the main screen. The new group appears in the Sidebar Group list and in the main panel.
109
KE6900 / KE6940 User Manual
The Sidebar Group list can expand and collapse. If the list is expanded, click the minus symbol ( – ) next to the Users icon to collapse it; if it is collapsed there is a plus symbol ( + ) next to the icon. Click the plus symbol to expand it.
The large main panel shows the group’s name, and the description that was given when the group was created
Repeat the above procedure to add additional groups.
Note: You must perform Step 7 before attempting to add a new group, or else the new group you are creating will replace the group you just finished creating.
Modifying Groups
To modify a group, do the following:
1. In the Sidebar Group list, click the group’s name
– or –
In the main panel, select the group’s name.
2. Click Modify.
3. In the Group notebook that comes up, make your changes, then click Save.
Note: The Group page is discussed on page 109; the Members page is
discussed on page 113, The Devices page is discussed on page 115.
Deleting Groups
To delete a group do the following:
1. In the Sidebar, click the Groups icon.
2. In the main panel, select the group’s name.
3. Click Delete.
4. Click OK.
110
Chapter 8. User Management
Users and Groups
There are two ways to manage users and groups: from the Users notebook; and from the Group notebook.
Note: Before you can assign users to groups, you must first create them.
See Adding Users, page 106 for details.
Assigning Users to a Group From the User’s Notebook
To assign a user to a group from the User’s notebook, do the following:
1. In the Sidebar User list, click the user’s name
– or –
In the main panel, select the user’s name
2. Click Modify.
3. In the User notebook that comes up, select the Groups tab. A screen, similar to the one below, appears:
4. In the Available column, select the group that you want the user to be in.
5. Click the Right Arrow to put the group’s name into the Selected column.
6. Repeat the above for any other groups that you want the user to be in.
7. Click Save when you are done.
Note: If a user has permissions in addition to the ones assigned to the group, the user keeps those permissions in addition to the group ones.
111
KE6900 / KE6940 User Manual
Removing Users From a Group From the User’s Notebook
To remove a user from a group from the User’s notebook, do the following:
1. In the Sidebar User list, click the user’s name
– or –
In the main panel, select the user’s name.
2. Click Modify.
3. In the User notebook that comes up, select the Groups tab. A screen, similar to the one below, appears:
4. In the Selected column, select the group that you want to remove the user from.
5. Click the Left Arrow to remove the group’s name from the Selected column. (It goes back into the Available column.)
6. Repeat the above for any other groups that you want to remove the user from.
7. Click Save when you are done.
112
Chapter 8. User Management
Assigning Users to a Group From the Group’s Notebook
To assign a user to a group from the Group notebook, do the following:
1. In the Sidebar Group list, click the group’s name
– or –
In the main panel, select the group’s name.
2. Click Modify.
3. In the Group notebook that comes up, select the Members tab. A screen, similar to the one below, appears:
4. In the Available column, select the user that you want to be a member of the group.
5. Click the Right Arrow to put the user’s name into the Selected column.
6. Repeat the above for any other users that you want to be members of the group.
7. Click Save when you are done.
Note: If a user has permissions in addition to the ones assigned to the group, the user keeps those permissions in addition to the group ones.
113
KE6900 / KE6940 User Manual
Removing Users From a Group From the Group’s Notebook
To remove a user from a group from the Group’s notebook, do the following:
1. In the Sidebar Group list, click the group’s name
– or –
In the main panel, select the group’s name.
2. Click Modify.
3. In the Group notebook that comes up, select the Members tab. A screen, similar to the one below, appears:
4. In the Selected column, select the user that you want to remove from the group.
5. Click the Left Arrow to remove the user’s name from the Selected column. (It goes back into the Available column.)
6. Repeat the above for any other users that you want to remove from the group.
7. Click Save when you are done.
114
Chapter 8. User Management
Device
You can assign Channel and Channel Group permissions from the Devices tab.
For information on Channels and Channel Groups See Channels, page 88.
Assigning Device Permissions From the User’s Notebook
To assign a device permissions to a user from the User’s notebook, do the following:
1. In the Sidebar User list, click the user’s name
– or –
In the main panel, select the user’s name.
2. Click Modify.
3. In the User notebook that comes up, select the Devices tab. A screen, similar to the one below, appears:
4. Make your permission settings for each device according to the information provided below:
Field
Channels
Groups
Description
Lists the Channels which you can assign access rights to for
the user. (See Channels, page 88 for details)
Lists the Channel Groups which you can assign access
rights to for the user. (See Channel Groups, page 92 for details)
115
KE6900 / KE6940 User Manual
Field
Columns
Description
Check the boxes to apply access rights on the device for the user. This defines how the Channel can be accessed when multiple users access it.
View Only: Users can only view the remote screen, and cannot perform operations on it.
Share: Users simultaneously share control over the
Channel. Input from the users is placed in a queue and executed chronologically.
Occupy: The first user to access the Channel has control over the Channel. However, additional users may view the
Channel's video display. If the user who controls the
Channel is inactive for longer than the time set in the
Timeout box, Channel control is transferred to the first user to move the mouse or strike the keyboard.
Exclusive: The first user to access the Channel has exclusive control over the Channel. No other users can view the Channel. The Timeout function does not apply to
Channels which have this setting.
5. When you have finished making your choices, click Save.
6. In the confirmation popup that appears, click OK.
116
Chapter 8. User Management
Assigning Device Permissions From the Groups’ Notebook
To assign a device permissions to a Group of users, do the following:
1. In the Sidebar Groups list, click the group’s name
– or –
In the main panel, select the group’s name.
2. Click Modify.
3. In the Groups notebook that comes up, select the Devices tab.
4. The screen that comes up is the same one that appears in the User’s notebook. The only difference is that whatever settings you make apply to all members of the group instead of just one individual member.
Make your device assignments according to the information described
under Assigning Device Permissions From the User’s Notebook, page 115.
117
KE6900 / KE6940 User Manual
Profiles/Video Walls
You can assign Profile and Video Wall permissions from the Profiles/Video
Walls tab. For information on Profiles and Video Walls, see Profiles, page 94
Assigning Profile/Video Wall Permissions From the User’s
Notebook
To assign a Profile/Video Wall permission to a user from the User’s notebook, do the following:
1. In the Sidebar User list, click the user’s name
– or –
In the main panel, select the user’s name.
2. Click Modify.
3. In the User notebook that comes up, select the Profile/Video Wall tab. A screen, similar to the one below, appears:
4. Make your permission settings for each device according to the information provided below:
Field
Profiles/
Video Walls
Description
Lists the Profiles/Video Walls which you can assign access
rights to for the user. (See Channels, page 88 for details)
118
Chapter 8. User Management
Field
Operation
Description
Put a check in the box to grant permission for the user to connect to Profiles/Video Walls.
5. When you have finished making your choices, click Save.
119
Chapter 9
System
Overview
The System tab is used to configure the Matrix Manager’s system settings and provides three menu bar items: Global Settings, ANMS and Redundancy.
The System tab opens on the Global Settings page, as shown here:
120
Chapter 9. System
Global Settings
The Global Settings page lets an administrator change the default settings used for the Matrix Manager:
Item
General
Network Ports
Description
Fill in a Name and Description for the Matrix Manager.
Use this setting to specify the service ports used to access the Matrix Manager:
Device Port: This is the port number to configure on the
Transmitter and User Station to access the Matrix Man-
ager (see Manager Address, page 36 and Manager
Address, page 32). The default is 9110.
HTTP Port: This is the port number to use for a browser login. The default is 8080.
HTTPS Port: This is the port number to use for a secure browser login. The default is 8443.
Example: To access the Matrix Manager on a computer with an IP address of 192.168.0.100, using a secure browser login (https), enter: https://192.168.0.100:8443
121
KE6900 / KE6940 User Manual
Item
Allowed Access Mode
User Station Login
Settings
Fast Switching
Description
Select the default Access Mode for devices added to the
Matrix Manager. This defines how the device can be accessed when multiple users log on.
View Only: Users can access the computer and view the screen, but cannot perform any operations on it.
Exclusive: The first user to connect to the Transmitter has exclusive control over the computer. No other users can view the computer. The Timeout function does not apply to devices that have this setting.
Occupy: The first user to connect to the Transmitter has control over the computer. However, additional users may view the computers video display. If the user who controls the computer is inactive for longer than the time set in the Timeout box, computer control is transferred to the next user to move the mouse or strike the keyboard.
Share: Users simultaneously share control over the computer. Input from the users is placed in a queue and executed chronologically.
This will be the User Station’s default setting when they are added to the Matrix Manager. You can change this setting from the User Station’s Properties.
Check Login Required to prompt users for a username and password at the User Station OSD before being able
to access the Connections Page (see Connections
Page, page 41). If you uncheck this, you must set the
Non-Authorized User.
Non-Authorized User: If the Login Required box is not checked, select a user from the drop-down menu to use as the default profile to anonymously login to the User
Station, in the background.
Note: WARNING! If Login Required isn’t checked and an
Anonymous User isn’t selected, a system login error will occur in the User Station OSD.
Allows you to select the default resolution to use that gives you the ability to switch faster between User Station and
Transmitter connections. If the monitor you are using does not support fast switching the video may not display correctly when this setting is enabled.
122
Chapter 9. System
Item Description
Global Device Properties These settings allow you to set the default properties used by all devices:
Occupy Timeout: Set the number of seconds for a user's session to be inactive before the access is released for use by another user, when using the
Occupy Access Mode. This will be the default setting for
Transmitters.
EDID Mode Selection: Extended Display Identification
Data (EDID) contains a display's basic information and is used by the source device to utilize the best resolution across different monitors. This will be the default setting for Transmitters. Select how you want the source device to acquire the display's EDID:
Default: EDID is set to the ATEN default configuration.
Auto: Checks the EDID of all connected displays and uses the best resolution for all displays.
Manual: Manually set the EDID configuration from
the User Station’s OSD (see Manual EDID, page 42).
Remix: Checks the EDID of all connected displays and the source device uses the best common resolution for all displays.
Beeper: Check this box for the device to alert you with a sound when its first being accessed or when a configuration change is made.
Use the Sync check box for each option above to push the setting change to the devices after you click Save.
123
KE6900 / KE6940 User Manual
ANMS
The ANMS (Advanced Network Management Settings) page is used to set up login authentication and authorization management from external sources. It is organized as a notebook with two tabs – each with a series of related panels, as described below.
Event Destination
SMTP Settings
To have the Matrix Manager email reports from the SMTP server to you, do the following:
1. Enable the Enable report from the following SMTP Server, select the the Log Level (Information, Warning, or Error), and key in the SMTP
Server IP address and SMTP Port.
2. If your server requires authentication, check the Server requires
authentication checkbox, and key in the appropriate information for the
Account Name and Password fields.
3. Key in the email address of where the report is being sent from in the
From field.
124
Chapter 9. System
Note: 1. Only one email address is allowed in the From field, and it cannot exceed 64 Bytes.
2. 1 Byte = 1 English alphanumeric character.
4. Key in the email address (addresses) of where you want the SMTP reports sent to in the To field.
Note: If you are sending the report to more than one email address, separate the addresses with a semicolon. The total cannot exceed
256 Bytes.
5. Click Save.
Syslog Settings
To record all the events that take place on the Matrix Manager and write them to a Syslog server, do the following:
1. Check Enable.
2. Use the drop-down menu to select the Log Level (Information,
Warning, or Error).
3. Key in the Server IP address of the Syslog server.
4. Key in the Service Port number. The valid port range is 1-65535.
5. Click Save.
125
KE6900 / KE6940 User Manual
Authentication & Authorization
RADIUS Settings
To allow authentication and authorization for the KE6900 / KE6940 through a RADIUS server, do the following:
1. Check Enable.
2. Fill in the IP addresses and service port of the Preferred RADIUS
Server and Alternate RADIUS Server.
3. In the Timeout field, set the time in seconds that the Matrix Manager waits for a RADIUS server reply before it times out.
4. In the Retries field, set the number of allowed retries.
5. In the Shared Secret field, key in the character string that you want to use for authentication between the Matrix Manager and the RADIUS
Server. A minimum of 6 characters is required.
6. On the RADIUS server, Users can be authenticated with any of the following methods:
Set the entry for the user as su/xxxx
Where xxxx represents the Username given to the user when the account was created on the Matrix Manager.
Use the same Username on both the RADIUS server and the
Matrix Manager.
126
Chapter 9. System
Use the same Group name on both the RADIUS server and the
Matrix Manager.
Use the same Username/Group name on both the RADIUS server and the Matrix Manager.
In each case, the user’s access rights are the ones assigned that were assigned when the User of Group was created on the Matrix Manager.
LDAP / AD Authentication and Authorization Settings:
To allow authentication and authorization for the Matrix Manager via
LDAP / AD, refer to the information in the table, below:
Enable
Item
Enable SSL
LDAP Server IP and Port
Timeout
Admin DN
Admin Name
Password
Search DN
Action
Put a check in the Enable checkbox to allow LDAP / AD authentication and authorization.
Put a check in the Enable checkbox to allow SSL connections.
Fill in the IP address and port number for the LDAP / AD server.
You can use the IPv4 address, the IPv6 address or the domain name in the LDAP Server field.
For LDAP, the default port number is 389.
Set the time in seconds that the Matrix Manager waits for an
LDAP / AD server reply before it times out.
Consult the LDAP / AD administrator to ascertain the appropriate entry for this field. For example, the entry might look like this: ou=kn4132,dc=aten,dc=com
Key in the LDAP administrator’s username.
Key in the LDAP administrator’s password.
Set the distinguished name of the search base. This is the domain name where the search starts for user names.
127
KE6900 / KE6940 User Manual
On the LDAP / AD server, Users can be authenticated with any of the following methods:
With MS Active Directory schema.
Note: If this method is used, the LDAP schema for MS Active Directory must be extended. Without schema – Only the Usernames used on the Matrix Manager are matched to the names on the LDAP / AD server. User privileges are the same as the ones configured in the
Matrix Manger.
Without schema – Only the Usernames used on the Matrix Manager are matched to the names on the LDAP server. User privileges are the same as the ones configured in the Matrix Manager.
Without schema – Only Groups in AD are matched. User privileges are the ones configured for the groups he belongs to in the Matrix Manger.
Without schema – Usernames and Groups in AD are matched. User privileges are the ones configured for the User and the Groups in the
Matrix Manger.
TACACS+ Settings:
128
Enable TACACS+ and enter the following information:
Preferred TACACS+ Server
Preferred TACACS+ Service Port
Shared Secret 1
Alternate TACACS+ Server
Alternate TACACS+ Service Port
Shared Secret 2
Chapter 9. System
Redundancy
The Redundancy page sets up a second computer as backup in case the computer hosting the Matrix Manager goes off-line. If the Matrix Manager is off-line, the secondary computer will automatically take over operations, allowing all connections to continue without disruption – with only a brief period (30 seconds) when new connections can't be started. When the primary computer comes back online it retrieves the database with any changes from the secondary computer and re-takes all Matrix Manager operations.
To setup Redundancy, do the following:
1. Install the Matrix Manager on a second computer with the USB License
2. Open the Matrix Manager and go to the System → Redundancy page.
3. Click Modify. The Status window appears:
4. Check the Enable Redundancy box and select the Slave radio button.
129
KE6900 / KE6940 User Manual
5. Use the Master drop-down menu to select the primary computer’s IP address.
6. Click OK.
7. This computer is now running in Standby mode, as identified in the orange status bar:
8. Remove the USB License key and plug it into the primary computer running the Matrix Manager software.
9. Open the Matrix Manager on the primary computer and go to the System →
Redundancy page.
10. Click Modify. The Status window appears:
130
Chapter 9. System
11. Check the Enable Redundancy box and select the Master radio button.
12. Use the Slave drop-down menu to select the secondary computer’s IP address.
13. Enter the Username and Password of the secondary computer’s local administrator account.
14. Check the Auto Switch box to automatically switch the Matrix Manager to the secondary computer when the primary computer is offline – and reverse the action when the primary computer is back online.
15. Click OK.
16. The Redundancy page provides information about the configuration.
Mode
Status
Item
Peer IP Address
Action
Displays the role of the computer running the Matrix Manager software: Master (primary) or Slave (secondary).
Displays Working for the computer currently managing the
Matrix Manager database. Displays Standby when the computer is waiting as a backup and getting database updates from the primary computer running the Matrix Manager.
Displays the IP address of the computer configured to send
(primary) or receive (secondary) the database updates for redundancy.
131
KE6900 / KE6940 User Manual
Peer ID
Item
Auto Switch
Event Log
Action
Displays the MAC address of the computer configured to send
(primary) or receive (secondary) the database updates for redundancy.
Displays the Auto Switch (Yes/No) status. (Master only).
Displays the logs that provide information about the Matrix
Manager's redundancy status.
132
Chapter 10
Logs
Overview
The Matrix Manager logs all the events that take place on it an stores them in a Log. The Logs tab opens on the System Log page, as shown here:
133
KE6900 / KE6940 User Manual
System Log
The System Log page displays events that take place on the Matrix Manager and provides a breakdown of the time, user, severity, device, and log information, for a description of each event. You can change the sort order of the display by clicking on the column headings.
The first four buttons on the lower row navigate through the pages of the listed events. The left takes you to the first page; the right takes you to the last page; the middle buttons move you backward or forward one page.
Note: These buttons are only active when there is a relevant action they can perform. For example, when there is more than one page of information and you are on the first page, the “move forward” and “last page” buttons are active, but the “move backward” and “first page” buttons are not.
Clicking the plus sign (+) beside a category in the sidebar menu expands the event headings into subcategories. Selecting a subcategory allows you to view only the logs that relate to that choice.
Clicking All from the sidebar returns you to the default view to display all events.
In general, a blank page, indicates that there were no log events recorded for that category.
134
Chapter 10. Logs
When the log file limit is reached, the oldest events get discarded as new events come in. The buttons at the bottom of the page are shown below and described in the tables below:
Button
Navigation Buttons
Drop-Down Menu
Explanation
The four buttons on the lower row (left side) navigate through the pages of the listed events. The left takes you to the first page; the right takes you to the last page; the middle buttons move you backward or forward one page.
Use this menu to select how many events you want to display per page. Available choices are 25, 50, and 100.
Configure
Button
Export
Filter
Explanation
Clicking Configure opens a pop-up window that allows you to set how many days or the number of records to record before over-writing old log files. Use the radio button to select By period (days) or By records and enter the number you wish to use.
Clicking Export lets you save the contents of the log to a file on your computer.
Clicking Filter allows you to search for particular events by date or by specific words or strings, as described in the next section.
135
KE6900 / KE6940 User Manual
Filter
Filter lets you narrow the log event display to ones that occurred at specific times; ones containing specific words or strings. When you access this function, the log filter dialog box appears at the bottom of the page:
A description of the filter items is given in the table, below:
Time
Item
Pattern
Apply
Reset
Cancel
Description
This feature lets you filter for events that occurred at specific times, as follows:
Today: Only the events for the current day are displayed.
All: Displays all events.
Range: Select a time frame of events. After selecting Range, click inside the From and To text box to bring up the calendar.
From: Filters for events from a specific date and time to the present. Click inside the From box to bring up a calendar. Set the date and time that you want the filtering to start from. All events from the Start date/time to the present are displayed.
To: Filters for events from a specific date and time to a specific date and time. Click inside the From box to bring up a calendar.
First select the From (described above).
Filters for a particular word or string. Key the word or string into the Information text box. Only events containing that word or string are displayed. Wildcards (? for single characters; * for multiple characters) and the keyword or are supported. E.g., h*ds would return hands and hoods; h?nd would return hand and hind, but not hard; h*ds or h*ks would return hands and hooks.
Click to apply the filter choices.
Click this button to clear the entries in the dialog box and start with a clean slate.
Click this button to exit the log filter function.
136
Chapter 11
Maintenance
Overview
The Maintenance tab has four menu bar options: Backup/Restore, Firmware
Upgrade, Certificates, and Preferences. When you click the Maintenance tab, it opens on the Backup/Restore page, as shown here:
Backup/Restore allows administrators to backup system configuration settings to a file, and restore configuration settings from previously saved files.
Firmware Upgrade allows administrators to upgrade firmware for network connected devices.
Certificates allow for enhanced security, the Private Certificate section allows you to use your own private encryption key and signed certificate.
Preferences allows the user that is logged in to set individual preferences for their browser sessions.
137
KE6900 / KE6940 User Manual
Backup / Restore
When you click the Maintenance tab Matrix Manager, the Backup/Restore page is displayed. The page is divided into two main sections: Backup, and
Restore:
The operations to perform backup/restore procedures are described in the table below and in the section that follows:
Procedure
Backup
Restore
Export Device
List
Operation
Backs up the Matrix Manager configuration – including User Station,
Transmitter, Channel, and Profile configurations; user and group accounts, user profiles, logs, and system settings.
Deletes the current User Station, Transmitter, Channel, and Profile configurations; user and group accounts, user profiles, logs, and system settings.; then restores those settings to the values that exist in the previously saved backup file.
Clicking Export allows you to save a file with a complete list of the devices added to the Matrix Manger. The file contains the ID, Name,
Description and IP Address of each Transmitter and User Station. An
Existing column also lists if the device is available: Yes, it exists and is available, or No, it is off-line or has been removed.
138
Chapter 11. Maintenance
Backup
To back up system configuration settings, do the following:
1. (Optional) In the Backup panel, provide a password for the backup file.
Note: Providing a password is a security feature – if you provide a password, you will need to give the same password in order to restore the configuration settings from this file.
2. Click Backup.
3. In the dialog box that comes up, Click Save to save the configuration file
(System.conf) to a location on your hard disk.
4. Navigate to the directory where you want to save the file and click Save.
Restore
To restore system configuration settings, do the following:
1. In the Restore panel, click Browse.
2. Navigate to the directory where the backup file is located and select it.
3. When you return to the Backup/Restore page enter the password you set when the backup file was created.
Note: If you did not set a password for the file, leave the field blank.
4. Click Restore.
5. Click OK to confirm that you want to restore the configuration data.
When the Restore procedure is in process, a message stating that the
Matrix Manager will restart will appear. After a short while the Matrix
Manager closes and refreshes at the log in screen. When it comes back up the configuration settings that were restored from the backup file are in effect.
139
KE6900 / KE6940 User Manual
Firmware Upgrade
New firmware versions can be downloaded from our website as they become available. Check the website regularly, to find the latest upgrade packages.
Under Firmware Upgrade all KE6900/KE6940 devices that are discovered online are provided in a list allowing you to select which devices get upgraded.
To upgrade the firmware do the following:
1. Go to our website and download the firmware upgrade package appropriate to your KE6900 / KE6940 device.
2. Open your browser and log in to the Matrix Manager with an administrator’s account.
3. Click the Maintenance tab; select Firmware Upgrade on the menu bar.
A confirmation dialog box may appear:
4. Click Yes to continue. After a short while, the Firmware Upgrade page comes up:
140
All the KE6900 / KE6940 devices that are capable of being upgraded are listed.
Chapter 11. Maintenance
Note: Only online KE6900 / KE6940 devices show up in the list. Offline devices do not get upgraded.
5. Make sure there is a check in the checkbox in front of the modules you want to upgrade. Uncheck the modules that you do not want to upgrade.
6. Click Browse. Navigate to the directory where the firmware upgrade file is located and select it.
7. Enable or disable Check Firmware Version
If you enabled Check Firmware Version the current firmware level is compared with that of the upgrade file. If the current version is equal to or higher than the upgrade version, a popup message appears, to inform you of the situation and stops the upgrade procedure.
If you didn't enable Check Main Firmware Version, the upgrade file is installed without checking what its level is.
8. Click Upgrade to start the upgrade procedure. As the upgrade proceeds, progress information is shown on the screen. Once the upgrade completes successfully, the devices will reset.
9. Log in to the and check the firmware version to be sure it is the new one.
Firmware Upgrade Recovery
If the Upgrade Succeeded screen doesn't appear or the upgrade procedure is abnormally halted (due to computer crash, power failure, etc.), the device may become inoperable. If you find that the device does not work following a failed or interrupted upgrade, do the following
1. Power off the KE6900 / KE6940.
2. Press the Reset button, then power on the KE6900 / KE6940 while holding Reset.
3. Hold Reset for 7 seconds after the device is powered on.
4. The device will revert to a previous firmware version and recover from the failure.
5. Upgrade the firmware to the most current version available.
141
KE6900 / KE6940 User Manual
Certificates
This page provides information about the Private Certificates:
Private Certificate
When logging in over a secure (SSL) connection, a signed certificate is used to verify that the user is logging in to the intended site. For enhanced security, the
Private Certificate section allows you to use your own private encryption key and signed certificate, rather than the default ATEN certificate.
There are two methods for establishing your private certificate: generating a self-signed certificate; and importing a third-party certificate authority (CA) signed certificate.
Generating a Self-Signed Certificate
If you wish to create your own self-signed certificate, a free utility –
openssl.exe – is available for download over the web. See Self-Signed
Private Certificates, page 196 for details about using OpenSSL to generate
your own private key and SSL certificate.
Obtaining a CA Signed SSL Server Certificate
For the greatest security, we recommend using a third party certificate authority (CA) signed certificate. To obtain a third party signed certificate, go to a CA (Certificate Authority) website to apply for an SSL certificate.
142
Chapter 11. Maintenance
After the CA sends you the certificate and private encryption key, save them to a convenient location on your computer.
Importing the Private Certificate
To import the private certificate, do the following:
1. Click Import from the bottom of the Private Certificate page, shown here:
2. Click Browse to the right of Certificate Filename; and browse to where your certificate file is located; and select it.
3. Click Import to complete the procedure.
Note: Clicking Restore Defaults returns the device to using the default ATEN certificate.
Certificate Signing Request
The Certificate Signing Request (CSR) section provides an automated way of obtaining and installing a CA signed SSL server certificate.
To perform this operation do the following:
1. Click New. The following dialog box appears:
2. Fill in the form – with entries that are valid for your site – according to the example information in the following table:
Information
Country (2 letter code) TW
Example
143
KE6900 / KE6940 User Manual
Information
State or Province
Locality
Organization
Organization Unit
Common Name
Email Address
Example
Taiwan
Taipei
Your Company, Ltd.
Tech Department mycompany.com
Note: This must be the exact domain name of the site that you want the certificate to be valid for. If the site’s domain name is www.mycompany.com, and you only specify mycompany.com, the certificate will not be valid.
3. After filling in the form (all fields are required), click Create.
A self-signed certificate based on the information you just provided is now stored on the Matrix Manager.
4. Click Get CSR, and save the certificate file (csr.cer) to a convenient location on your computer.
This is the file that you give to the third party CA to apply for their signed
SSL certificate.
5. After the CA sends you the certificate, save it to a convenient location on your computer. Click Import to locate the file; then click Import to store it on the Matrix Manager.
Note: When you upload the file, the Matrix Manager checks the file to make sure the specified information still matches. If it does, the file is accepted; if not, it is rejected.
If you want to remove the certificate (to replace it with a new one because of a domain name change, for example), simply click Restore Defaults.
144
Chapter 11. Maintenance
Preferences
Users can set individual preferences for their browser sessions on the
Preferences page. The Preferences page allows you to select options for the user that is currently logged in.
Item Description
Language Click the drop-down menu to select the language you want to use during sessions for this user. Choices are: English, Chinese
(Simplified), Chinese (Traditional), Japanese, Korean, Dutch,
French, Spanish, Portuguese, and Russian.
Toolbar Hotkey Select the hotkey combination to call the Tool Bar function for this user. The Tool Bar is used when accessing the computer from the Transmitter or Receiver side.
Logout Timeout If there is no user input for the amount of time set with this function, the user is automatically logged out. A login is necessary before the Matrix Manager can be accessed again.
The default is 30 minutes.
Screen Blanker Set how many minutes the KE6900 / KE6940 waits when a session is idle before turning off the display.
Welcome Page If you want the Welcome Message to appear on screen when the user logs in, select Enable.
If you want the user's Screen Name to appear with the
Welcome Message, check the Username check box.
145
KE6900 / KE6940 User Manual
Item
Password
Description
This section allows you to change the user’s password:
1. Key in your old password in the Old password field.
2. Key in your new password in the New password field.
3. Key in your new password again in the Confirm password field.
When you have made your choices, Click Save.
To use the original system set preferences, click Restore Defaults.
146
Chapter 12
Firmware Upgrade Utility
The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a smooth, automated process for upgrading the firmware. The Utility comes as part of a Firmware Upgrade Package that is specific for each device. New firmware upgrade packages are posted on our web site as new firmware revisions become available. Check the web site regularly to find the latest packages and information relating to them: http://www.aten.com
Preparation
1. From a computer that is not part of your installation go to our Internet support site and choose the model name that relates to your device
KE6900 / KE6940 to get a list of available Firmware Upgrade Packages.
2. Choose the Firmware Upgrade Package you want to install (usually the most recent), and download it to your computer.
3. Be sure that the computer is connected to the same LAN segment as the
KE6900 / KE6940 devices.
147
KE6900 / KE6940 User Manual
Starting the Upgrade
To upgrade your firmware:
1. Run the downloaded Firmware Upgrade Package file - either by double clicking the file icon, or by opening a command line and entering the full path to it. The Firmware Upgrade Utility Welcome screen appears:
Note: The screens shown in this section are for reference only.
2. Read the License Agreement (enable the I Agree radio button).
3. Click Next. The Firmware Upgrade Utility main screen appears:
148
Chapter 12. Firmware Upgrade Utility
4. The Utility inspects your installation. All the devices capable of being upgraded by the package are listed in the Select Master Device list.
5. After you have made your device selection, Click OK and then Next to begin the upgrade.
If you enabled Check Firmware Version, the Utility compares the device’s firmware level with that of the upgrade files. If it finds that the device’s version is higher than the upgrade version, it brings up a dialog box informing you of the situation and gives you the option to Continue or
Cancel.
If you didn’t enable Check Firmware Version, the Utility installs the upgrade files without checking whether they are a higher level, or not.
As the Upgrade proceeds status messages appear in the Status Messages panel, and the progress toward completion is shown on the Progress bar.
149
KE6900 / KE6940 User Manual
Upgrade Succeeded
After the upgrade has completed, a screen appears to inform you that the procedure was successful:
150
Chapter 12. Firmware Upgrade Utility
Firmware Upgrade Recovery
If the Upgrade Succeeded screen doesn't appear or the upgrade procedure is abnormally halted (due to computer crash, power failure, etc.), the device may become inoperable. If you find that the device does not work following a failed or interrupted upgrade, do the following
1. Power off the KE6900 / KE6940.
2. Press the Reset button, then power on the KE6900 / KE6940 while holding Reset.
3. Hold Reset for 7 seconds after the device is powered on.
4. The device will revert to a previous firmware version and recover from the failure.
5. Upgrade the firmware to the most current version available.
151
KE6900 / KE6940 User Manual
This Page Intentionally Left Blank
152
Chapter 13
RS-232 Commands
Serial Control Protocol Commands
The KE6900 / KE6940’s built-in bi-directional RS-232 serial interface allows system control via User Stations through a high-end controller or PC.
Configuring the Serial Port
The controller’s serial port should be configured the same as the User Station’s default configuration, as shown below:
Baud Rate
Data Bits
Parity
Stop Bits
Flow Control
9600
8
None
1
None
install the Matrix Manager on a computer and ensure that it is online.
Device/Profile Commands
When typing a device or profile into a command string, you can enter the name by: IP address (device only), ID or @ with the list number in the command line interface. Use the list command to view device and profile information.
Verification
After sending a command, a verification message appears at the end of the command line. Use the echo command to identify a command by number:
Command OK - the command is correct and performed successfully
Command incorrect - the command has the wrong format and/or values.
Echo Command - at the end of a command string, type: e1234 – where
1234 can be any number. The verification message returns with the echo number.
153
KE6900 / KE6940 User Manual
Switch Port Command
The formula for Switch Port commands is as follows:
Command + Output + Num1 + Input + Num2 + Mode + Stream +
Connect + [Enter]
1. For example, if you want to switch the User Station’s connection to
Transmitter (192.168.0.20), type the following: sw i192.168.0.20 [Enter]
2. For example, if you want to disconnect the User Station from its
Transmitter connections, type the following: sw off [Enter]
3. For example, if you want to connect User Station (192.168.0.99) to
Transmitter (192.168.0.79) with exclusive access to stream video and audio, type the following: sw o192.168.0.99 i192.168.0.79 exclusive video audio on [Enter]
4. For example, to disconnect User Station (192.168.0.11) from the video stream and return it to the OSD menu, type the following: sw o192.168.0.11 off [Enter]
5. For example, to disconnect User Station (192.168.0.09) from the video stream and logout the OSD, type the following: sw o192.168.0.09 logout [Enter]
6. For example, to disconnect the User Station’s USB stream, type the following: sw usb off [Enter]
7. For example, to switch the User Station to the 5th Transmitter listed in the command line interface, type the following: sw i@5 exclusive all on [Enter]
8. For example, to switch the User Station to the 7th Transmitter listed in the command line interface with echo command 4312, type the following: sw i@7 exclusive all on e4312
9. For example, to switch User Station (192.168.0.12) to the 14th Transmitter listed in the command line interface with occupy access to stream video audio and USB, type the following: sw o192.168.0.12 i@14 occupy video audio usb on [Enter]
154
Chapter 13. RS-232 Commands
The following tables show the possible values for the Switch Port commands:
Command sw
Description
Switch port command
Output o
Num1 xx
@zz
Description
Output port command (RX)
Description
Output port xx: User Station ID or IP address
List # zz: 1~99
To use the 4th User Station listed in the command line interface, type: o@4
Input i
Num2 yy
@zz
Mode exclusive share occupy viewonly
Stream video audio serial
Description
Input command (TX)
Description
Input port yy: Transmitter ID or IP address
List # zz: 1~99
To use the 8th Transmitter listed in the command line interface, type: i@8
Description
Sets the Access Mode to exclusive.
Sets the Access Mode to share.
Sets the Access Mode to occupy.
Sets the Access Mode to view only. If the mode is omitted, view only is used by default.
Description
Sets the video source stream
Sets the audio source stream
Sets the serial source stream
155
KE6900 / KE6940 User Manual
Stream usb all
Connect on off logout
Description
Sets the USB source stream
Sets all source streams
Description
Connect
Disconnect
Logout OSD
The following table lists the available Switch Port commands:
Command Output Num1 Input Num2 sw o xx i yy sw sw sw o o o xx xx xx i i i yy yy yy
Mode Stream exclusive video audio serial usb all share video audio serial usb all occupy viewonly video audio serial usb all video audio serial usb all sw o xx sw sw o xx video audio serial usb all
Connect on on on on
Description
Switch output xx to input yy with exclusive access to source(s).
xx: User Station ID yy: Transmitter ID
Switch output xx to input yy with share access to stream source(s).
xx: User Station ID yy: Transmitter ID
Switch output xx to input yy with occupy access to stream source(s).
xx: User Station ID yy: Transmitter ID
Switch output xx to input yy with viewonly access to stream source(s).
xx: User Station ID yy: Transmitter ID off Switch output xx, disconnect streams, return to OSD menu.
xx: User Station ID logout Switch output xx, disconnect streams and logout from OSD menu.
xx: User Station ID off Switch User Station stream(s) to disconnect.
156
Chapter 13. RS-232 Commands
Command Output Num1 Input Num2 sw sw sw o xx i i @zz
@zz
Mode exclusive share occupy viewonly exclusive
Stream video audio serial usb all video audio serial usb all
Connect off on on
Description
Switch User Station disconnect streams, return to OSD menu.
Switch User Station to input @zz with [mode] access to stream source(s).
zz: Transmitter # by order listed in the command line interface.
Switch output xx to input
@zz with [mode] access to stream source(s).
xx: User Station ID zz: Transmitter # by order listed in command line interface.
Note: 1. Each command string can be separated with a space.
2. The Mode command string can be skipped and view only will be used by default.
3. Skip the Output and Num1 command strings to configure the local
User Station.
157
KE6900 / KE6940 User Manual
Mute Command
The Mute command allows you to enable or disable the audio.
The formula for the Mute command is as follows:
Command + Output + Num1 + Control + [Enter]
1. For example, to turn mute off (audio on) for the User Station, type the following: mute off [Enter]
2. For example, to turn mute on for User Station (192.168.0.11), type the following: mute o192.168.0.11 on [Enter]
3. For example, to turn mute off for User Station (192.168.0.18), type the following: mute o192.168.0.18 off [Enter]
The following tables show the possible values for the Mute commands:
Command mute Mute command
Description
Output o
Num1 xx
Control on off
Description
Output port command
Description
Output number xx: User Station ID or IP address
Description
Mute on; audio disabled
Mute off; audio enabled (default)
The following table lists the available Mute commands:
Command mute mute
Output o o
Num1 xx xx
Control on off
Description
Turn mute on for output xx xx: User Station ID
Turn mute off for output xx xx: User Station ID
158
Chapter 13. RS-232 Commands
Command mute mute
Output Num1 Control on off
Description
Turn mute on for User
Station
Turn mute off for User
Station
Note: 1. Each command string can be separated with a space.
2. The Control command string can be skipped and off will be used by default.
3. Skip the Output and Num1 command strings to configure the local
User Station.
159
KE6900 / KE6940 User Manual
Profile Command
The Profile command allows you to connect profiles and video walls.
The formula for Profile commands is as follows:
Command + Profile + Num1 + Control + [Enter]
1. For example, to connect profile 8 and lock the OSD menu, type the following: profile f8 [Enter]
2. For example, to connect profile 4 with access to the OSD menu, type the following: profile f4 release [Enter]
3. For example, to disconnect profile 12 and return to the User Station to the
OSD menu, type the following: profile f12 back [Enter]
The following tables show the possible values for the Profile commands:
Command profile
Description
Profile command
Profile f
Num1 xx
Control lock release back
Profile ID
Description
Description
Profile or Video Wall ID xx: 1-99
Description
Connect profile, lock access to
OSD menu (default)
Connect profile, allow access to
OSD menu
Disconnect profile, return User
Station to OSD menu
160
Chapter 13. RS-232 Commands
The following table lists the available Profile commands:
Command profile
Profile f
Num1 xx
Control lock profile profile f f xx xx release back
Description
Connect profile xx, lock
OSD access xx:1~99
Connect profile xx, allow
OSD access xx:1~99
Disconnect profile xx and return User Station to OSD menu xx: 1~99
Note: 1. Each command string can be separated with a space.
2. The Control command string can be skipped and lock will be used by default.
161
KE6900 / KE6940 User Manual
EDID Command
Extended Display Identification Data (EDID) is a data that contains a display's basic information and is used to communicate with the video source. The EDID commands allow you to change the EDID setting of a Transmitter.
The formula for the EDID command is as follows:
Command + Address + Number + Control + [Enter]
1. For example, if you want to configure device (192.168.0.3) to use the remix EDID mode, type the following: edid a192.168.0.3 remix [Enter]
The following tables show the possible values for the EDID commands:
Command edid
Description
EDID command
Address a
Number xx
Control auto remix default manual
Description
Address command
Description
Address number xx: User Station ID or IP address
Description
Checks the EDID of all connected displays and uses the best resolution for all displays.
Checks the EDID of all connected displays and the source device uses the best common resolution for all displays.
Implements ATEN’s default EDID.
(default)
Manually set the EDID configuration from
the User Station’s OSD (see Manual
The following table lists the available EDID commands:
Command Address Number Control Enter edid a xx auto
Description
[Enter] Set EDID of address xx to auto. xx: Device ID or IP Address
162
Chapter 13. RS-232 Commands
Command Address Number Control Enter edid edid edid a a a xx xx xx remix
Description
[Enter] Set EDID of address xx to remix. xx: Device ID or IP Address default [Enter] Set EDID of address xx to default. xx: Device ID or IP Address manual [Enter] Set EDID of address xx to manual. xx: Device ID or IP Address
163
KE6900 / KE6940 User Manual
Reset Command
The Reset command allows you to reset a device back to the default factory settings. Reset includes resetting the devices IP address.
The formula for the Reset command is as follows:
Command + Address + Number + [Enter]
1. For example, to reset device (192.168.0.95), type the following: reset a192.168.0.95 [Enter]
2. For example, to reset the User Station, type the following: reset [Enter]
The following tables show the possible values for the Reset command:
Command reset
Description
Reset command
Address a
Number xx
Description
Address command
Description
Address number xx: User Station ID or IP address
The following table lists the available Reset commands:
Command reset reset
Address a
Num xx
Enter
[Enter]
[Enter]
Description
Reset address xx back to the factory default settings xx: Device ID or IP Address
Resets the User Station settings
Note: 1. Each command string can be separated with a space.
2. Skip the Address and Number command strings to reset the local
User Station.
164
Chapter 13. RS-232 Commands
RS-232 Command
The RS-232 command allows you to set the RS-232 settings for a device.
The formula for the RS-232 command is as follows:
Command + Address + Number + Baud Rate + Parity + Data Bit +
Stop Bit + Flow Control [Enter]
1. For example, to set device (192.168.0.33) with a baud rate of 38400, parity of none, data bit of 8, and stop bit of 1, type the following: baud a192.168.0.33 38400 none 8 1 [Enter]
2. For example, to set the local device with a baud rate of 19200, type the following: baud 19200 [Enter]
The following tables show the possible values for the RS-232 command:
Command baud
Description
RS-232 command
Address a
Num1 xx
Baud Rate
9600
19200
38400
115200
Description
Address command
Description
Address number xx: Device ID or IP address
Description
Use 9600 baud rate
Use 19200 baud rate
Use 38400 baud rate
Use 115200 baud rate
Parity
None
Even
Odd
Data Bit
5
6
Description
Sets the parity to none
Sets the parity to even
Sets the parity to odd
Description
Sets the data bit to 5
Sets the data bit to 6
165
KE6900 / KE6940 User Manual
Data Bit
7
8
Stop Bit
1
2
Flow Control
None
Hardware
Xon
Xoff
Description
Sets the data bit to 7
Sets the data bit to 8
Description
Sets the stop bit to 1
Sets the stop bit to 2
Description
Sets flow control to none
Sets flow control to hardware
Sets flow control to Xon
Sets flow control to Xoff
The following table lists the available Baud Rate commands:
Com mand
Address baud baud baud baud a a a a
Num
1 xx xx xx xx
Baud
Rate
Parity
9600 None
Even
Odd
Data
Bit
Stop
Bit
5
6
7
8
1
2
Flow
Control
None
Hardware
Xon/Xoff
19200
38400
115200
None
Even
Odd
None
Even
Odd
None
Even
Odd
5
6
7
8
5
6
7
8
5
6
7
8
1
2
1
2
1
2
None
Hardware
Xon/Xoff
None
Hardware
Xon/Xoff
None
Hardware
Xon/Xoff
Description
Set address xx baud rate to
9600, with parity/ data bit/ stop bit / flow control setting
Set address xx baud rate to
19200, with parity/ data bit/ stop bit / flow control setting
Set address xx baud rate to
38400, with parity/ data bit/ stop bit / flow control setting
Set address xx baud rate to
115200, with parity/ data bit/ stop bit / flow control setting
166
Chapter 13. RS-232 Commands
Com mand
Address
Num
1 baud
Baud
Rate
9600
Parity
Data
Bit
Stop
Bit
Flow
Control baud baud baud
19200
38400
115200
Description
Set local device baud rate to
9600
Set local device baud rate to
19200
Set local device baud rate to
38400
Set local device baud rate to
115200
Note: 1. Each command string can be separated with a space.
2. The Baud Rate value is required but Parity, Data Bit and Stop Bit can be skipped and their setting will not change.
3. Skip the Address and Number command strings to configure the local device settings.
167
KE6900 / KE6940 User Manual
OSD Command
To enable or disable the On-Screen Display (OSD) menu for a User Station, use the following command:
Command + Output + Number + Control + [Enter]
1. For example, to enable the OSD for User Station 192.168.0.51, type: osd o192.168.0.51 on [Enter]
2. For example, to disable the OSD for the local User Station, type: osd off [Enter]
The following tables show the possible values for the OSD command:
Command osd
Description
OSD command
Output o
Number xx
Description
Output command
Description
Output number xx: User Station ID or IP address
Control on off
Description
Enable OSD functions
Disable OSD functions (default)
The following table lists the available OSD commands:
Comman d osd
Output Number Control o xx on
Enter osd o xx off
Description
[Enter] Enable OSD functions for output xx xx: User Station ID or IP address
[Enter] Disable OSD functions for output xx off (default) xx: User Station ID or IP address
Note: 1. Each command string can be separated with a space.
2. Skip the Output and Number command strings to configure the local
User Station.
168
Chapter 13. RS-232 Commands
List Command
The List command allows you to retrieve information about users, settings and connections.
The formula for the List command is as follows:
Command + Output + Input + Number + Control [Enter]
1. For example, for a complete list of available channels, type the following: list channel [Enter]
2. For example, for a complete list of available profiles, type the following: list profile [Enter]
3. For example, to list all users logged into all OSD menus, type the following:
4. list login [Enter]
5. For example, to list the user logged into the OSD on User Station
(192.168.0.44), type the following: list o192.168.0.44 login [Enter]
6. For example, for a complete list of available connections, type the following: list connection [Enter]
7. For example, to list the current connections on Transmitter (192.168.0.88), type the following: list i192.168.0.88 connection [Enter]
The following tables show the possible values for the List command :
Command list
Description
List command
Output o
Input i
Number xx
Description
Output command
Description
Input command
Description
Output or Input number xx: Device ID or IP address
169
KE6900 / KE6940 User Manual
Control channel profile rx login connection
Description
Lists information about the available channel(s)
Lists information about the available profile and TV wall connections
Lists information about the User Station
Lists information about users logged into to the OSD menu
Lists information about a Transmitters current connections
The following table lists the available List commands:
Comman d list
Output o
Input Number xx
Control list list list list list list list o i xx xx
Description login rx connection List input xx
Transmitter information channel List all available channel information profile List all available profile information rx
List output xx user logged into OSD.
List output xx User
Station information login
List information about all User Stations
List information about all OSD logins connection List information about all connections
Note: 1. Each command string can be separated with a space.
2. Skip the Output or Input and Number command strings to view the local User Station.
170
Chapter 13. RS-232 Commands
Read Command
The Read command allows you to retrieve the properties of a device.
The formula for the Read command is as follows:
Command + Output + Input + Number + Control [Enter]
1. For example, to read all of the local User Station’s properties, type the following: read all [Enter]
2. For example, to read all of User Station (192.168.0.19) device properties, type the following: read o192.168.0.19 all [Enter]
3. For example, to read all of Transmitter (192.168.0.28) device properties, type the following: read i192.168.0.28 all [Enter]
4. For example, to read the basic properties of User Station (192.168.0.61), type the following: read o192.168.0.61 basic [Enter]
5. For example, to read the network properties of Transmitter (192.168.0.71), type the following: read i192.168.0.71 network [Enter]
The following tables show the possible values for the Read command :
Command read
Description
Read command
Output o
Input i
Number xx
Control all
Description
Output command
Description
Input command
Description
Output or Input number xx: Device ID or IP address
Description
Read all device properties
171
KE6900 / KE6940 User Manual
Control basic network ipsettings rs232 properties manager streams tx
Description
Read basic properties
Read network properties
Read IP settings
Read RS232 properties
Read connection properties
Read Matrix Manager properties usbmode multicast
Read enable media properties
Read source stream IP properties
(User Station)
Read USB mode properties
(User Station)
Read multicast properties
(Transmitter) videoqtyadvanced Read advanced video properties
(Transmitter) ossettings Read OS properties
(Transmitter)
The following table lists the available Read commands:
Comman d read
Output o
Input i
Number xx
Control read read read o o o i i i xx xx xx
Description all basic
Read output or input xx all device properties xx: Device ID or IP address
Read output or input xx basic properties xx: Device ID or IP address network Read output or input xx network properties xx: Device ID or IP address ipsettings Read output or input xx
IP address properties xx: Device ID or IP address
172
Chapter 13. RS-232 Commands
Comman d read
Output o read read read read read read read read read o o o o o i i i
Input i i i i
Number xx xx xx xx xx xx xx xx xx
Control Description rs232 Read output or input xx
RS-232 properties xx: Device ID or IP address properties Read output or input xx connection properties xx: Device ID or IP address manager Read output or input xx
Matrix Manager IP and port properties xx: Device ID or IP address streams Read output or input xx enable media properties xx: Device ID or IP address tx Read output xx source stream IP address properties xx: User Station ID or
IP address usbmode Read output xx USB mode properties xx: User Station ID or
IP address multicast Read input xx multicast properties xx: Transmitter ID or IP address videoqtyad vanced
Read input xx advanced video properties xx: Transmitter ID or IP address ossettings Read input xx OS properties xx: Transmitter ID or IP address all Read all properties of local User Station
173
KE6900 / KE6940 User Manual
Comman d read
Output Input Number Control Description basic network ipsettings rs232 properties manager streams tx usbmode
Read [control] properties of local User
Station.
Note: 1. Each command string can be separated with a space.
2. Skip the Output or Input and Number command strings to read the local User Station properties.
174
Chapter 13. RS-232 Commands
Set Command
The Set command allows you to configure the properties of a device. Some settings require that both the device and Matrix Manger are online or the command will fail.
The formula for the Set command is as follows:
Command + Output + Input + Number + Control + Value + [Enter]
1. For example, to set the name of the local User Station to KE6940TX1, type the following: set Name=KE6940TX1 [Enter]
2. For example, to set the description of Transmitter (192.168.0.33) to KE
Room B, type the following: set o192.168.0.19 Description=KE Room B [Enter]
3. For example, to set the DHCP settings of Transmitter (192.168.0.28) to static, type the following: set i192.168.0.28 dhcpFlag=STATIC [Enter]
4. For example, to set the IP settings of the local User Station to 192.168.0.2, type the following: set ipAddr=192.168.0.2 [Enter]
5. For example, to set the Transmitter Video IP setting to 192.168.0.44 for
User Station (192.168.0.56), type the following: set o192.168.0.56 TxVideoIP=192.168.0.44 [Enter]
The following tables show the possible values for the Set command :
Command set
Description
Set command
Output o
Input i
Number xx
Description
Output command
Description
Input command
Description
Output or Input number xx: Device ID or IP address
175
KE6900 / KE6940 User Manual
Control
Name
Description ipInstallerFlag dhcpFlag ipAddr netmask gw modeFlag
BaudRate
Parity
DataBit
StopBit
FlowCtrl
TxVideoIP
TxAudioIP
TxUSBIP
TxRSIP
VideoEnFlag
AudioEnFlag
USBEnFlag
RSEnFlag
ManagerIP
ManagerPort
Beeper
RxVM
USBSecure
PortOS
OSLanguage videoMCastEn audioMCastEn
Description
Sets the device name
Sets the device description
Sets the IP installer option
Sets the DHCP setting
Sets the IP address
Sets the subnet mask
Sets the default gateway
Sets the device mode
Sets the baud rate setting
Sets the parity setting
Sets the data bit setting
Sets the stop bit setting
Sets the flow control setting
Sets the Transmitter video IP setting
Sets the Transmitter audio IP setting
Sets the Transmitter USB IP setting
Sets the Transmitter RS-232 IP setting
Sets the (enable media) video source stream
Sets the (enable media) audio source stream
Sets the (enable media) USB source stream
Sets the (enable media) RS232 source stream
Sets the Matrix Manager IP
Sets the Matrix Manager port
Sets the beeper
Sets the USB mode setting
Sets the USB encryption
Sets the port OS setting
Sets the OS language
Sets the enable multicast video setting
Sets the enable multicast audio setting
176
Chapter 13. RS-232 Commands
Control
Edid
VideoType
ColorDepth
BandwidthLimit
VideoQty
BGRefresh
Beeper
OccupyTimeout
Resolution
Value
=yy
Description
Sets the EDID mode selection setting
Sets the video type setting
Sets the color depth setting
Sets the bandwidth limit setting
Sets the video quality setting
Sets the background refresh setting
Sets the beeper setting
Sets the occupy timeout setting
Sets the resolution setting
Description
Set value to yy yy: Enter a value that corresponds to the control being used
The following table lists the available Set commands:
Comm and
Set
Output Input Number o i xx
Control
Name
Value
Set
Set o o i i xx xx
Description ipInstallerFlag
Description yy Set output or input xx
Name to yy xx: Device ID or IP address yy: Name value yy Set output or input xx
Description to yy xx: Device ID or IP address yy: Description value yy Set output or input xx ipInstallerFlag to yy xx: Device ID or IP address yy: enable, viewonly, disable
177
KE6900 / KE6940 User Manual
Comm and
Set
Output Input Number o i xx
Set
Set
Set
Set
Set
Set
Set o o o o o o o i i i i i i i xx xx xx xx xx xx xx
Control dhcpFlag ipAddr netmask gw modeFlag
BaudRate
Parity
DataBit
Value Description yy Set output or input xx dhcpFlag to yy xx: Device ID or IP address yy: dhcp, static yy Set output or input xx ipAddr to yy xx: Device ID or IP address yy: IP address value yy Set output or input xx netmask to yy xx: Device ID or IP address yy: Subnet mask value yy Set output or input xx gw to yy xx: Device ID or IP address yy: Default gateway value yy Set output or input xx modeFlag to yy xx: Device ID or IP address yy: extender, matrix yy Set output or input xx
BaudRate to yy xx: Device ID or IP address yy: 9600, 19200,
38400, 115200 yy Set output or input xx
Parity to yy xx: Device ID or IP address yy: none, even, odd yy Set output or input xx
DataBit to yy xx: Device ID or IP address yy: 5, 6, 7, 8
178
Chapter 13. RS-232 Commands
Comm and
Set
Output Input Number o i xx
Set
Set
Set
Set
Set
Set
Set o o o o o o o i i i i xx xx xx xx xx xx xx
Control
StopBit
FlowCtrl
TxVideoIP
TxAudioIP
TxUSBIP
TxRSIP
VideoEnFlag
AudioEnFlag
Value Description yy Set output or input xx
StopBit to yy xx: Device ID or IP address yy: 1, 1.5, 2 yy Set output or input xx
FlowCtrl to yy xx: Device ID or IP address yy: none, hardware,
Xon, Xoff yy Set output xx
TxVideoIP to yy xx: Device ID or IP address yy: IP address value yy Set output xx
TxAudioIP to yy xx: Device ID or IP address yy: IP address value yy Set output xx TxUSBIP to yy xx: Device ID or IP address yy: IP address value yy Set output xx TxRSIP to yy xx: Device ID or IP address yy: IP address value yy Set output or input xx
VideoEnFlag to yy xx: Device ID or IP address yy: enable, disable yy Set output or input xx
AudioEnFlag to yy xx: Device ID or IP address yy: enable, disable
179
KE6900 / KE6940 User Manual
Comm and
Set
Output Input Number o i xx
Set
Set
Set
Set
Set
Set
Set o o o o o o i i i i i xx xx xx xx xx xx xx
Control
USBEnFlag
RSEnFlag
ManagerIP
ManagerPort
Beeper
RxVM
USBSecure
PortOS
Value Description yy Set output or input xx
USBEnFlag to yy xx: Device ID or IP address yy: enable, disable yy Set output or input xx
RSEnFlag to yy xx: Device ID or IP address yy: enable, disable yy Set output or input xx
ManagerIP to yy xx: Device ID or IP address yy: Matrix Manager IP address yy Set output or input xx
ManagerPort to yy xx: Device ID or IP address yy: Matrix Manager port yy Set output or input xx
Beeper to yy xx: Device ID or IP address yy: enable, disable yy Set output xx RxVM to yy xx: Device ID or IP address yy: vm, vusb yy Set output xx
USBSecure to yy xx: Device ID or IP address yy: on, off yy Set input xx PortOS to yy xx: Device ID or IP address yy: win, mac, sun, other
180
Chapter 13. RS-232 Commands
Comm and
Set
Output Input Number i xx
Control
OSLanguage
Value
Set
Set
Set
Set i i i i xx xx xx xx videoMCastEn audioMCastEn
Edid
VideoType
Description yy Set input xx
OSLanguage to yy xx: Device ID or IP address yy: english, japanese, french, german, spanish, korean, chinese(traditional), english(uk), swedish, arabic, belgian, canadian-bilingual, french(canada), czech, danish, finnish, greek, hebrew, hungarian, international(iso), italian, latin american, dutch, norwegian, persian(farsi), polish, portuguese, russian, slovak, french
(switzerland), german
(switzerland), switzerland, reserved, turkish-q, reserved, serbo-croatian yy Set input xx videoMCastEn to yy xx: Device ID or IP address yy: enable, disable yy Set input xx audioMCastEn to yy xx: Device ID or IP address yy: enable, disable yy Set input xx Edid to yy xx: Device ID or IP address yy: default, auto, manual, remix yy Set input xx VideoType to yy xx: Device ID or IP address yy: dvi-d, dvi-a
181
KE6900 / KE6940 User Manual
Comm and
Set
Output Input Number i xx
Set
Set
Set
Set
Set i i i i i xx xx xx xx xx
Control Value Description
ColorDepth
BandwidthLimit
VideoQty yy Set input xx ColorDepth to yy xx: Device ID or IP address yy: 8, 16, 24 yy Set input xx
BandwidthLimit to yy xx: Device ID or IP address yy: unlimited, 10, 20,
50, 100, 200, 500 yy Set input xx VideoQty to yy xx: Device ID or IP address yy: 1, 2, 3, 4, 5
BGRefresh yy Set input xx BGRefresh to yy xx: Device ID or IP address yy: off, 16, 32, 64, 128,
256
OccupyTimeout yy Set input xx
OccupyTimeout to yy xx: Device ID or IP address yy: 1~240
Resolution yy Set input xx Resolution to yy xx: Device ID or IP address yy: 1920x1200,
1920x1080,
1680x1050,
1600x1200, 1600x900,
1440x900, 1400x1050,
1366x768, 1280x1024,
1280x960, 1280x720,
1152x864, 1024x768,
800x600, 720x400,
640x480
182
Appendix
Safety Instructions
General
This product is for indoor use only.
Read all of these instructions. Save them for future reference.
Follow all warnings and instructions marked on the device.
Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
Do not use the device near water.
Do not place the device near, or over, radiators or heat registers.
The device cabinet is provided with slots and openings to allow for adequate ventilation. To ensure reliable operation, and to protect against overheating, these openings must never be blocked or covered.
The device should never be placed on a soft surface (bed, sofa, rug, etc.) as this will block its ventilation openings. Likewise, the device should not be placed in a built in enclosure unless adequate ventilation has been provided.
Never spill liquid of any kind on the device.
Unplug the device from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
The device should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.
The device is designed for IT power distribution systems with 230V phase-to-phase voltage.
To prevent damage to your installation it is important that all devices are properly grounded.
The device is equipped with a 3-wire grounding type plug. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not attempt to defeat the purpose of the grounding-type plug. Always follow your local/national wiring codes.
Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over.
183
KE6900 / KE6940 User Manual
If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.
To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).
Position system cables and power cables carefully; Be sure that nothing rests on any cables.
Never push objects of any kind into or through cabinet slots. They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock.
Do not attempt to service the device yourself. Refer all servicing to qualified service personnel.
If the following conditions occur, unplug the device from the wall outlet and bring it to qualified service personnel for repair.
The power cord or plug has become damaged or frayed.
Liquid has been spilled into the device.
The device has been exposed to rain or water.
The device has been dropped, or the cabinet has been damaged.
The device exhibits a distinct change in performance, indicating a need for service.
The device does not operate normally when the operating instructions are followed.
Only adjust those controls that are covered in the operating instructions.
Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair.
Do not connect the RJ-11 connector marked “UPGRADE” to a public telecommunication network.
184
Appendix
Rack Mounting
Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.
Always load the rack from the bottom up, and load the heaviest item in the rack first.
Make sure that the rack is level and stable before extending a device from the rack.
Use caution when pressing the device rail release latches and sliding a device into or out of a rack; the slide rails can pinch your fingers.
After a device is inserted into the rack, carefully extend the rail into a locking position, and then slide the device into the rack.
Do not overload the AC supply branch circuit that provides power to the rack. The total rack load should not exceed 80 percent of the branch circuit rating.
Make sure that all equipment used on the rack – including power strips and other electrical connectors – is properly grounded.
Ensure that proper airflow is provided to devices in the rack.
Ensure that the operating ambient temperature of the rack environment does not exceed the maximum ambient temperature specified for the equipment by the manufacturer.
Do not step on or stand on any device when servicing other devices in a rack.
185
KE6900 / KE6940 User Manual
Technical Support
International
For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com
For telephone support, See Telephone Support, page iv:
North America
Email Support
Online
Technical
Support
Troubleshooting
Documentation
Software Updates
Telephone Support [email protected]
http://www.aten-usa.com/support
1-888-999-ATEN ext 4988
When you contact us, please have the following information ready beforehand:
Product model number, serial number, and date of purchase.
Your computer configuration, including operating system, revision level, expansion cards, and software.
Any error messages displayed at the time the error occurred.
The sequence of operations that led up to the error.
Any other information you feel may be of help.
186
Appendix
Specifications
Connectors
Function
Console
Ports
Keyboard
Video
KVM
Ports
Switches
RS-232
Power
LAN
Console Selection /
Config
LEDs
Reset
LAN
Power
Local
Emulation
Remote
Keyboard / Mouse
Power Consumption
Video
Environment Operating Temp.
Storage Temp
Physical
Properties
Humidity
Housing
Weight
Dimensions
(L x W x H)
Mouse
Speaker
Mic.
RS-232
KB / Mouse
Speaker
Mic.
Video
KE6900T KE6940T
1 x USB Type A Female (White)
1 x DVI-I Female
(White)
2 x DVI-I Female
(White)
1 x USB Type A Female (White)
1 x Mini Stereo Jack Female (Green)
1 x Mini Stereo Jack Female (Pink)
1 x DB-9 Male (Black)
USB Type B Female (White)
1 x Mini Stereo Jack (Green)
1 x Mini Stereo Jack (Pink)
1 x DVI-I Female
(White)
2 x DVI-I Female
(White)
1 x DB-9 Female (Black)
1 x DC Jack (Black)
1 x RJ-45 Female (Black)
1 x Slide switch (Black)
(Auto, Local, Config)
1 x Semi-recessed Pushbutton
1 (Green / Orange)
1 x Blue
1 x Green
1 x Green
USB
DC 5V
Up to 1920 x 1200
DC 5V
0–50ºC
-20–60ºC
0–95% RH, Non-condensing
Metal
1.13 kg 1.15 kg
21.50 x 16.30 x 4.60 cm
187
KE6900 / KE6940 User Manual
Connectors
Function
USB Virtual Media
Console
Ports
Keyboard
Video
Switches
Mouse
Speaker
Mic.
RS-232
Power
LAN
OSD
Video
Graphics
Console Selection /
Config
LEDs
Reset
LAN
Power
Local
Emulation
Remote
Keyboard / Mouse
Power Consumption
Video
Environment Operating Temp.
Storage Temp
Physical
Properties
Humidity
Housing
Weight
Dimensions
(L x W x H)
KE6900R KE6940R
2 x USB Type A Female (White)
1 x USB Type A Female (White)
1 x DVI-I Female
(White)
2 x DVI-I Female
(White)
1 x USB Type A Female (White)
1 x Mini Stereo Jack Female (Green)
1 x Mini Stereo Jack Female (Pink)
1 x DB-9 Male (Black)
1 x DC Jack (Black)
1 x RJ-45 Female (Black)
1 x Pushbutton
1 x Pushbutton
1 x Pushbutton
1 x Slide switch (Black)
(Auto, Config)
1 x Semi-recessed Pushbutton
1 (Green / Orange)
1 x Blue
1 x Green
1 x Green
USB
DC 5V
Up to 1920 x 1200
DC 5V
0–50ºC
-20–60ºC
0–95% RH, Non-condensing
Metal
1.25 kg 1.25 kg
22.80 x 17.10 x 55.00 cm
188
Appendix
Optional Rack Mounting
For convenience and flexibility, two optional rack mounting kits are available as shown in the following table:
Mounting Type
KE69 Dual Rack Mount Kit
KE69 Single Rack Mount Kit
Model
2X-021G
2X-031G
Dual Rack Mounting
The 2X-021G Dual Rack Mounting Kit installs two KE6900 units side by side in 1U of server rack space.
1. Remove four screws from the KE6900 units and then use the same screws to secure the units together with the link bracket.
Link Bracket
(Continues on next page.)
189
KE6900 / KE6940 User Manual
2. Remove the bottom and side screw from each KE6900 unit.
Remove Screws
Remove Screws
3. Use the screws in step 2 to install the left and right mounting brackets.
Phillips Head
Hex Screw
Left
Mounting
Bracket
Right
Mounting
Bracket
Phillips Head
Hex Screw
190
4. Screw the mounting brackets to the rack.
Appendix
191
KE6900 / KE6940 User Manual
Single Rack Mounting
The 2X-031G Single Rack Mounting kit installs one KE6900 unit in 1U of server rack space.
1. Remove the eight screws and plastic guards from the KE6900.
2. Remove the bottom and side screws from the KE6900.
192
Appendix
3. Use the screws in step 2 to install the right and left mounting brackets.
4. Screw the mounting brackets to the rack.
193
KE6900 / KE6940 User Manual
IP Installer
From a client computer running Windows, an IP address for a transmitter or receiver can be assigned with the IP Installer utility. The utility can be obtained from the Download area of our website or from the KE6900 product page on the Resources tab under Software & Driver. After downloading the utility to your client computer, do the following:
1. Unzip the contents of IPInstaller.zip to a directory on your hard drive.
2. Go to the directory that you unzipped the IPInstaller program to and run
IPInstaller.exe. A dialog box similar to the one below appears:
3. Select the Transmitter or Receiver in the Device List.
Note: 1. If the list is empty, or your device doesn't appear, click
Enumerate to refresh the Device List.
2. If there is more than one device in the list, use the MAC address to pick the one you want. The MAC address is located on the devices bottom panel.
4. Select either Obtain an IP address automatically (DHCP), or Specify an
IP address. If you chose the latter, fill the IP Address, Subnet Mask, and
Gateway fields with the information appropriate to your network.
5. Click Set IP.
6. After the IP address shows up in the Device List, click Exit.
194
Appendix
Trusted Certificates
Overview
When you try to log in to the device from your browser, a Security Alert message appears to inform you that the device’s certificate is not trusted, and asks if you want to proceed.
The certificate can be trusted, but the alert is triggered because the certificate’s name is not found on the Microsoft list of Trusted Authorities. You can ignore the warning and click Yes to go on.
195
KE6900 / KE6940 User Manual
Self-Signed Private Certificates
If you wish to create your own self-signed encryption key and certificate, a free utility – openssl.exe – is available for download over the web at
www.openssl.org. To create your private key and certificate do the following:
1. Go to the directory where you downloaded and extracted openssl.exe to.
2. Run openssl.exe with the following parameters: openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509
-keyout CA.key -out CA.cer -config openssl.cnf
Note: 1. The command should be entered all on one line (i.e., do not press
[Enter] until all the parameters have been keyed in).
2. If there are spaces in the input, surround the entry in quotes (e.g.,
“ATEN International”).
To avoid having to input information during key generation the following additional parameters can be used:
/C /ST /L /O /OU /CN /emailAddress.
Examples
openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509
-keyout CA.key -out CA.cer -config openssl.cnf -subj
“/C=yourcountry/ST=yourstateorprovince/L=yourlocationor city/O=yourorganiztion/OU=yourorganizationalunit/
CN=yourcommonname/[email protected]
openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509
-keyout CA.key -out CA.cer -config openssl.cnf -subj
“/C=CA/ST=BC/L=Richmond/O=ATEN International/OU=ATEN
/CN=ATEN/[email protected]
Importing the Files
After the openssl.exe program completes, two files – CA.key (the private key) and CA.cer (the self-signed SSL certificate) – are created in the directory that you ran the program from.
196
Appendix
RS-232 Pin Assignments
Pin assignments for the Transmitter and Receiver’s rear RS-232 port that is used for connecting to a serial terminal are given in the table, below:
5
6
3
4
Pin
1
2
7
8
9
N/A
RXD
TXD
DTR
GND
DSR
RTS
CTS
N/A
Assignment
None
Receive Data
Transmit Data
Data Terminal Ready
Signal Ground
Data Set Ready
Request to Sent
Clear to Sent
None
DB9 Male
Transmitter Front RS-232 Port
Pin assignments for the Transmitter’s front RS-232 port that is used for connecting to a computer for serial control are given in the table, below:
5
6
3
4
Pin
1
2
7
8
9
N/A
TXD
RXD
DSR
GND
DTR
CTS
RTS
N/A
Assignment
None
Transmit Data
Receive Data
Data Set Ready
Signal Ground
Data Terminal Ready
Clear to Sent
Request to Sent
None
DB9 Female
197
KE6900 / KE6940 User Manual
Multicast IP Address
Multicasting helps to broadcast audio and video data from a transmitter to multiple user stations over a network. To setup up Multicasting on a network switch you must know the Audio and Video Multicast IP address which can be found on the KE Transmitter. To determinate the default Multicast IP address set by the KE device use the instructions below. The Multicast IP addresses can be set manually using Telnet.
KE Multicast Rule
All Audio and Video Multicast IP addresses use the format: 230.X.Y.Z.
X.Y.Z relates to the Transmitter’s IP address and 230 is always the first octet of a Multicast IP address. You use the Transmitter’s IP address to find X and then use it to calculate the Audio and Video Multicast IP address.
Multicast IP Formula
To calculate the Audio and Video Multicast IP address, use the Transmitter’s
IP address to determine X and then use the appropriate table below to calculate the Multicast IP address for each data stream (audio/video).
Example:
Transmitter IP Address: 172.16.27.146; (172.X.Y.Z)
X =16
If X is between 0 ~ 127
Transmitter IP
172.16.27.146
(example)
X
Video
X + 128
16 16 + 128 =
144
Audio
X + 192
Multicast
Video IP
Address
Multicast
Audio IP
Address
16 + 192 =
208
230.144.27.146
230.208.27.146
___+ 128 = ___+ 192 =
230.___.___.__
230.___.___.__
___+ 128 = ___+ 192 =
230.___.___.__
230.___.___.__
___+ 128 = ___+ 192 =
230.___.___.__
230.___.___.__
198
Appendix
If X is between 128 ~ 192
Transmitter
IP
X - 128
= A
Video
A + 128
Audio
A + 192
Multicast
Video IP
Address
Multicast
Audio IP
Address
230.168.27.14
230.232.27.14
172.168.27.14
(example)
168 - 128
= 40
___ - 128
=
40 + 128
= 168
40 + 192
= 232
___+ 128
=
___+ 192
=
230.___.___.__
230.___.___.__
___ - 128
=
___+ 128
=
___+ 192
=
230.___.___.__
230.___.___.__
___ - 128
=
___+ 128
=
___+ 192
=
230.___.___.__
230.___.___.__
If X is 192 or higher
Transmitter
IP
X - 192
= A
Video
A + 128
172.200.27.14
(example)
200 - 192
= 8
___ - 192
=
8 + 128
= 136
___+ 128
=
Audio
A + 192
Multicast
Video IP
Address
Multicast
Audio IP
Address
8 + 192
= 200
230.136.27.14
230.200.27.14
___+ 192
=
230.___.___.__ 230.___.___.__
___ - 192
=
___+ 128
=
___+ 192
=
230.___.___.__ 230.___.___.__
___ - 192
=
___+ 128
=
___+ 192
=
230.___.___.__ 230.___.___.__
199
KE6900 / KE6940 User Manual
Keys to Network Performance
For optimum performance, the KE6900 requires high amounts of data to be transferred across a network; therefore we recommend the following strategies to setup the KE6900 devices. Using our suggestions will provide better performance and the highest video resolutions possible. Use each of the keys to ensure the best transmission of data and the highest throughput possible.
Build a Network Diagram
To build an effective KE installation, start by mapping out the layout. Create a diagram with the KE devices, computers and routers along with how they will be connected across the network. It also helps to write out how the devices will interact. Use this diagram as the frame work as you decide what devices to purchase and how to build the network effectively for the best data throughput.
Considerations:
If possible, create a private network for the KE devices
Use the same switch model throughout
Use a flat cascaded layout
Avoid a tree or pyramid structure
Limit cascades to two levels
Install network switches near each other
Minimize the distance of connections
Install Matrix Manger (CCKM) computer and KE devices on the same subnet
Check the 3 Other Factors before installation
Other Factors
Choose the Right Cable
Always use Cat 5/6e Ethernet cable or higher installed by a professional between any two devices you are installing. We recommend using ATEN
Brand Ethernet cable to ensure the quality. It’s best when installing KE devices to use brand new Ethernet cabling for each part of the installation to ensure the reliability of the data being transmitted. This is a key to getting the best uninterrupted video resolution across the network.
200
Appendix
Determine the Distance
Distance is an important factor when setting up networks, with a shorter distance and fewer hops through routers, data can be transmitted more efficiently. So whenever possible decrease the distance and direct network traffic effectively between subnets that communicate with each other to increase the data throughput.
Ensure the Bandwidth
Ensuring the bandwidth ahead of time will guarantee performance before installing KE devices on a network. This will eliminate the primary cause of problems related to video quality and transmission of data. If the speed is right at all ends of your network, then the only other causes are derived from device failure or limits caused by a router, switch or device setting.
Sample Network Diagram
201
KE6900 / KE6940 User Manual
Choose a High Performance Switch
A high performance network switch is the means of a successful KE setup.
When choosing a network switch, first select the type:
Layer 2 or Layer 3 Switches
You’ll need to determine whether you need a layer 2 or a layer 3 switch for your KE network. Layer 3 switches cost more than layer 2 switches because they are more complex and handle more network traffic. The best way to calculate which type of switch you need is to first determine if you will have a dedicated network for the KE devices or if the KE devices will be on a network that shares throughput with other network equipment such as computers, servers and printers. If they share the network with other devices its best to consider a layer 3 switch and use layer 2 switches exclusively for the KE device connections. For larger installations we recommend using Layer 3 switches.
The major differences are:
Layer 3 Switch: IP addresses in packets are examined and intelligent forwarding decisions are made. On a larger network broken into subnets across long distances, a layer 3 switch becomes the best choice as they can improve network efficiency and provide better traffic flow. They are better at directing more traffic to different locations on a larger more complex network, and with layer two switches working below them.
Layer 2 Switch: Packets are examined and forwarded using only the
MAC address. If you have a small central network, a layer 2 switch should do the job. If the network is exclusive and will only transmit the bandwidth of KE devices, layer 2 switches with the correct settings can get the job done effectively.
Considerations
Number of ports
Choose a switch that has enough ports to match the number of KE devices you will be installing. Switches typically come in 5, 8, 10, 16, 24, 28, 48, and 52port configurations. If you are installing 13 KE transmitters and 13 KE receivers, you will need to purchase a switch with at least 28 ports.
Stackable verse Standalone
Stackable switches allow you to easily manage and configure ports spanning across multiple switches that the KE devices are connected through. This provides a centralized method to configure and troubleshoot the initial setup of
202
Appendix
KE devices on a network which makes fine tuning the bandwidth, data throughput and video quality easier. Stackable switches can be configured to direct the KE transmissions between many units more specifically and effectively. Standalone switches provide the same configuration features as
Stackable switches but they must be set individually.
Stackable switches provide an easy way to manage multiple switches, as one unit. For example, instead of configuring, managing, and troubleshooting 6 28port switches individually, you can manage the six as if they are a single unit using Stackable Switches. The six switches (168 ports) function as a single switch and are managed from one web or GUI interface.
What Stackable Switches Can do:
1. Create a link aggregation group with one port in one unit of the stack and another port of that group in another switch in the stack.
2. Select a port on one switch in the stack and mirror the traffic to a switch port on another unit of the stack; thus copy the configuration to direct traffic more effectively between KE devices.
3. Apply custom ACL security settings to any port on any switch in the stack.
4. Stackable switches can be setup in a ring configuration, so that if a port or cable fails, the stack automatically routes around the failure, at microsecond speeds. Stackable Switches also allow you to add and remove stack “members” which are automatically updated and recognized as such.
Switch Specifications
The following specifications are recommended when choosing a layer 2 or layer 3 switch:
1000Mbps Gigabit Ethernet switches (1000Mbps or faster Ethernet ports)
High bandwidth between switches, if possible using Fibre Channel
Layer 3 switches that efficiently processes IGMP queries
IGMP Snooping v2 or v3
Flow Control Functions
Throughput of: Full Duplex, 1Gbps up- and down- stream speeds per port
Performance of their most onerous tasks (e.g. IGMP snooping) with multiple dedicated processors (ASICS)
Use the same switch make and model throughout each subnet
203
KE6900 / KE6940 User Manual
The maximum number of simultaneous ‘snoopable groups’ the switch can handle meets or exceeds the number of KE transmitters that will be used to create Channel groups
Configuring Switches and KE Devices
Configuring the switch correctly will pass data more efficiently, allowing a better stream across the network to each KE device. The following settings will help optimize your network traffic through a switch:
Enable IGMP Snooping on L2 switches
Enable IGMP Querier on the L3 switch
Enable IGMP Fast-Leave on all switches where KE units are directly connected
Enable Spanning Tree Protocol (STP) on all switches and enable Portfast exclusively on switch ports that have KE units connected
Pick an appropriate forwarding mode on all switches. Use Cut-through if available, or Store and Forward
KE transmitter Settings:
Adjust the KE transmitter settings one at a time, in small intervals, and view the images as you do, so that you can adjust to the positive or negative results and achieve the best quality and bandwidth possible
If the quality of color is important, set the Color Depth to 24 bits and manually adjust other settings until you are satisfied with the visual appearance
If moving video images are shown frequently, increase the Video Quality setting to the highest level and reduce the Bandwidth Limit and Color
Depth setting.
When images on the screen are more often static, increase the Background
Refresh and/or the Video Quality settings
Check that all KE units have been updated with the latest firmware version
204
Appendix
Limited Warranty
ALTUSEN warrants this product against defects in material or workmanship for a period of one
(1) year from the date of purchase. If this product proves to be defective, contact ALTUSEN's support department for repair or replacement of your unit. ALTUSEN will not issue a refund.
Return requests can not be processed without the original proof of purchase.
When returning the product, you must ship the product in its original packaging or packaging that gives an equal degree of protection. Include your proof of purchase in the packaging and the RMA number clearly marked on the outside of the package.
This warranty becomes invalid if the factory-supplied serial number has been removed or altered on the product.
This warranty does not cover cosmetic damage or damage due to acts of God, accident, misuse, abuse, negligence or modification of any part of the product. This warranty does not cover damage due to improper operation or maintenance, connection to improper equipment, or attempted repair by anyone other than ALTUSEN. This warranty does not cover products sold AS IS or WITH
FAULTS.
IN NO EVENT SHALL ALTUSEN'S LIABILITY EXCEED THE PRICE PAID FOR THE
PRODUCT. FURTHER, ALTUSEN SHALL NOT BE RESPONSIBLE FOR DIRECT,
INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING
FROM THE USE OF THE PRODUCT, ITS ACCOMPANYING SOFTWARE, OR ITS
DOCUMENTATION. ALTUSEN SHALL NOT IN ANY WAY BE RESPONSIBLE FOR,
WITHOUT LIMITATION, LOSS OF DATA, LOSS OF PROFITS, DOWNTIME, GOODWILL,
DAMAGE OR REPLACEMENT OF EQUIPMENT OR PROPERTY, AND ANY EXPENSES
FROM RECOVERY, PROGRAMMING, AND REPRODUCTION OF ANY PROGRAM OR
DATA.
ALTUSEN makes no warranty or representation, expressed, implied, or statutory with respect to its products, contents or use of this documentation and all accompanying software, and specifically disclaims its quality, performance, merchantability, or fitness for any particular purpose.
ALTUSEN reserves the right to revise or update its product, software or documentation without obligation to notify any individual or entity of such revisions, or update.
For details about extended warranties, please contact one of our dedicated value added resellers.
205
KE6900 / KE6940 User Manual
This Page Intentionally Left Blank
206
A
B
C
Control Center
D
Device Permissions
F
Firmware
Firmware upgrade recovery, 141
G
Groups
Index
L
M
O
Online
P
Password
Port Access
R
Requirements
S
Safety Instructions
207
T
System administrator password, 40,
System Requirements
U
Users
removing from groups, 112, 114
208
advertisement
* Your assessment is very important for improving the workof artificial intelligence, which forms the content of this project