OPERATION MANUAL UX-7000 UX-7500 UX-M750 UX-6000

OPERATION MANUAL UX-7000 UX-7500 UX-M750 UX-6000
OPERATION
MANUAL
UX-7000
UX-7500
UX-M750
UX-6000
U02 (HMS) TYPE
(Hospitality Management System)
July 12, 1996
UX-7000-U02-cM (V3.01)
[UX7000] ORN-01-002
THE SOCKET-OUTLET SHALL BE INSTALLED NEAR THE
EQUIPMENT AND SHALL BE EASILY ACCESSIBLE.
LA PRISE DOIT ETRE PRES DE L'APPAREIL ET FACILE
D'ACCES.
WARNING
This equipment generates, uses and can radiate radio frequency
energy and if not installed and used in accordance with the
instructions manual may cause interference to radio
communications. It has been tested and found to comply with the
limits for a Class A computing device pursuant to Subpart J of Part
15 of FCC Rules, which are designed to provide reasonable
protection against such interference when operated in a commercial
environment.
Operation of this equipment in a residential area is likely to cause
interference in which case the user at his own expense will be
required to take whatever measures may be required to correct the
interference.
CONTENTS
SYSTEM OVERVIEW ..............................................................................................
1 - ATTENTION ........................................................................................................
2 - ABBREVIATIONS ...............................................................................................
3 - PART NAMES ......................................................................................................
3.1 - ECR DIAGRAM (UX-7000/7500/6000) ..........................................
3.2 - ECR DIAGRAM (UX-M750) ...........................................................
4 - SPECIFICATIONS ...............................................................................................
5 - INSTALLATION ..................................................................................................
5.1 - UNPACKING ...................................................................................
5.2 - SUGGESTIONS FOR INSTALLATION .........................................
5.3 - BEFORE USING THE MACHINE ..................................................
5.4 - CHECK THE FOLLOWING ............................................................
6 - REPLACING PAPER ROLLS ............................................................................
7 - EXPLANATION OF DISPLAY ..........................................................................
8 - KEYS USED IN GENERAL OPERATION .......................................................
9 - CLERK OPERATIONS .......................................................................................
9.1 - SIGNING ON A CLERK ..................................................................
9.2 - SIGNING OFF A CLERK ................................................................
9.3 - CLERK TIME AND ATTENDANCE .............................................
10 - FIXED / FLEXIBLE KEYBOARD ...................................................................
10.1 - EXPLANATION OF FIXED / FLEXIBLE KEYBOARDS ...........
11 - FIXED FLAT KEYBOARD LAYOUT ............................................................
12 - FIXED STROKE KEYBOARD LAYOUT ......................................................
13 - OPERATION SEQUENCES .............................................................................
13.1 - NO SALE ........................................................................................
13.2 - PLU OPERATION ..........................................................................
13.3 - MANUAL PRICE ENTRY .............................................................
13.4 - PLU MULTIPLICATION ...............................................................
13.5 - PLU PRICE LEVELS .....................................................................
13.6 - PLU MENU LEVELS .....................................................................
13.7 - PLU MODIFIERS ...........................................................................
13.8 - CONDIMENTS ..............................................................................
13.9 - COOKING INSTRUCTIONS .........................................................
13.10 - LINK PLUS (CHAINED UP TO 40) ............................................
13.11 - ONE LINK PLU (UN-CHAINED) ...............................................
13.12 - MEDIA OPERATION ..................................................................
13.13 - PRESET TENDERING ................................................................
13.14 - SPECIAL MEDIA .........................................................................
13.15 - FOREIGN CURRENCY ...............................................................
13.16 - TAX SYSTEM ..............................................................................
13.17 - TAX SHIFTS ................................................................................
13.18 - TAX EXEMPTION (ADD-ON TAX SYSTEM ONLY) .............
13.19 - MANUAL MESSAGE / NON-ADD NUMBER ..........................
13.20 - PERCENTAGE OPERATION .....................................................
13.21 - AMOUNT DISCOUNT ................................................................
13.22 - ITEM CORRECT (CR) ................................................................
1
7
8
9
9
10
11
12
12
12
12
12
13
14
15
16
16
16
17
19
19
20
21
22
22
22
23
23
24
25
25
26
26
27
28
29
29
30
30
31
31
32
33
33
34
34
13.23 - VOID .............................................................................................
13.24 - REFUND .......................................................................................
13.25 - PAID OUT ....................................................................................
13.26 - DEPOSIT IN / DEPOSIT OUT ....................................................
13.27 - BILL / TABLE TRACKING SYSTEM - EXPLANATION ........
13.28 - BILL / TABLE TRACKING OPERATIONS ...............................
13.29 - BILL / TABLE TRANSFER .........................................................
13.30 - NUMBER OF PERSONS .............................................................
13.31 - SERVER NUMBER .....................................................................
13.32 - SUBTOTAL BILL OPERATIONS ..............................................
13.33 - CHECK-OUT BILL OPERATIONS ............................................
13.34 - TICKET SYSTEM ........................................................................
13.35 - COUPON PLU ..............................................................................
13.36 - TIP OPERATION .........................................................................
13.37 - DRIVE THRU FUNCTION (without Floating Track System) ....
13.38 - SET MENU ...................................................................................
13.39 - SEAT NUMBER SYSTEM ..........................................................
13.40 - CARD DATA CAPTURE ............................................................
13.41 - PRICE INQUIRY ..........................................................................
14. ON LINE ROOM SYSTEM ................................................................................
14.1 - ROOM SYSTEM - EXPLANATION ............................................
14.2 - OPERATION ..................................................................................
15. KITCHEN PRINTER ..........................................................................................
16. SLIP PRINTER ....................................................................................................
17. REPORTING ........................................................................................................
17.1 - X/Z REPORTS ................................................................................
17.2 - PROGRAM DUMPS ......................................................................
18. IRC SYSTEM .......................................................................................................
18.1 - IRC SYSTEM - EXPLANATION ..................................................
18.2 - FLOATING CLERKS .....................................................................
18.3 - FLOATING TRACKING (BILLS / TABLES) ...............................
18.4 - IRC REPORTING ...........................................................................
19. reserved ................................................................................................................
20. WARNING MESSAGES .....................................................................................
20.1 - STANDARD WARNING MESSAGES - INDEX .........................
20.2 - WARNING MESSAGES - LISTINGS ...........................................
34
34
35
35
36
37
38
39
39
40
41
41
42
42
43
44
46
47
47
48
48
48
49
51
52
52
55
57
57
57
57
58
59
60
60
61
SYSTEM OVERVIEW
1
HARDWARE
*
*
*
*
*
UX-7000 LCD + 2-station thermal printer
UX-7500 LCD + one-sheet wide printer
UX-M750 LCD keystation model
UX-6000 LCD + 2-station dot matrix printer
16-LINE LCD provides ease of operation & programming
Scrolling and paging facilities together with pull-up screen lists and 'intelligent' operator prompts and
compulsions simplify and speed up transaction processing.
* KEYBOARD OPTIONS - A 156 key position flat membrane style keyboard with menu overlay sheets or
normal 90 key position stroke keyboard is available.
* OPTIONAL DOT MATRIX REAR DISPLAY is available
* 2 DRAWERs available
SOFTWARE CAPACITY
The UX-7000 series come with four 1 meg. RAM chips as standard. 1 RAM chip has 8 banks and
the first 2 banks (for V2.xx) or the first 4 banks (for V3.xx) on the first RAM chip are used by the
basic system parameters. A max. of 5 RAM's can be installed on the MPU (4 are standard), 3
external RAM Boards filled with 8 RAM chips and a 4th. RAM Board with 4 RAM chips may also
be optionally installed. You can see the available numbers using Memory Calculator accessing from
the contents of UX-7000 on-line help programming manual and you can adjust the maximums using
SP-112 Maximums. The following items use the shared memory area so please note that the
maximum values on the table below show if other items are set to the minimum values per
bank.
Clerks
PLU
Track Headers
(# of tables, bills and open clerks)
Track Lines
(# of items available to tables/bills)
EJF Lines
Look-Up Plus
Attendance
(# of clerk login/logout operations)
Vers. 2.xx
STANDARD
MAXIMUM
22
255
1157
21894
(89/bank)
819
65535
(819/bank)
1635
65535
(327/bank)
512
65535
(512/bank)
48
127
(48/bank)
not available
* FIXED
•
•
•
•
•
•
•
•
•
•
Major Groups
:
Groups
:
Media
:
Taxes
:
Locations
:
PLU adjustments :
PLU categories
:
Condiment Groups :
Cooking Instructions
Paid Outs
:
8
48
20
4 rates or tables
8
2
8
25
: 64
8
ON MPU BOARD
5 RAM chips
(8 banks/RAM chip)
Vers. 3.xx
STANDARD
MAXIMUM
same as V2.xx
979
21716
same as V2.xx
1605
65535
(321/bank)
496
65535
(496/bank)
same as V2.xx
1170
65535
(1170/bank)
OPTIONAL EXTERNAL BOARD
28 RAM chips (224 banks)
option
6 banks for V2.xx
board
4 banks for V3.xx
x 3 boards
(1st ~ 3rd)
x1
(4th)
Total 33 RAM chips (264 banks) are available and
254 banks (V2.xx) or 252 banks (V3.xx) are used for
the shared memory are a for the items on the table
above.
SYSTEM OVERVIEW
2
CLERK
* CLERK SYSTEM (255 clerks)
•
Interrupt system - Allows clerks to interrupt other clerk's item registration so that several customers may
be handled concurrently on the same terminal. Individual clerk buttons (maximum 16) can be assigned to
the keyboard for fast single touch operation.
•
Floating interrupt system - Allows clerks to serve the same customer from any terminal in the same
'location' on the network. Multiple named locations can be programmed to cater for example for different
bars, but still within the 16 (max.) terminal network. Prior to finalization the clerk's order can be
automatically transferred to the desired registration terminal by selection of the appropriate clerk button
on that terminal.
•
Normal clerk system - A 'non-interrupt' or 'non-floating' clerk system is available by flag selection.
Clerk sign-on is compulsory at the start of each transaction. Alternatively 'Clerk stays on' (no time out)
may be selected by flag option. In this option floating clerk is prohibited.
* CLERK SIGN-ON - Can be either by single key depression (maximum 16 buttons on keyboard), by
entering an ID code (1~4 digits), by swiping a pre-registered magnetic card using the existing card number
(e.g. credit card number) as a secret code, or by inserting a clerk insert key.
* CLERK TIME & ATTENDANCE - Clerk's working hours can be recorded. Time & Attendance
Reports will include the following information.
- Clerk Name
- Date & Time of Login
- Date & Time of Logout
- Job Code (for Log In)
- Hours worked.
* CLERK JOB CODES - Allow the clerks to do the operations which have been permitted by
programming.
PLU
* LOOK-UP PLUs
Enables a list of up to 40 (5 pages of 8) associated PLUs to be accessed and displayed on the screen by
depression of a single key. For example a WINE LIST key could automatically display a list of all available
WINES for easy selection.
* LINK PLUs (CHAINED)
Enables the automatic sale of up to 40 PLUs by the selection of a single main PLU key. Used for example
for set-menus or items where constituent sales analysis is required. Link PLUs can be included in the main
PLU price (i.e. zero priced) or can have individual values and be added to the transaction total. Printing of
link PLUs on either receipt or Kitchen Printer is optional.
* LINK PLUs (UNCHAINED)
This option is similar to the chained LINK PLU's function except that only one of the LINK PLUs may be
sold with the main PLU. This function is useful for example where a meal includes a free drink from a
limited selection. e.g. Hamburger plus Orange Juice.
* 5 MENUS
Separate 5 menus with keyboard overlay sheets may be programmed. Menu selection can be manual or
automatic by preset time control. 3 preset menu change times each for 2nd ~ 5th menus can be programmed.
Manual menu shifts can be allowed for single items within a sale if required, and with key-lock / operator
access control.
* 9 PRICES
9 prices per PLU may be programmed (3 groups of 3 e.g. small, medium, large x 3 prices). PLU price shifts
may be performed either manually or automatically using the preset time change function. 3 preset price
change times each for 2nd & 3rd price levels may be programmed.
* COOKING INSTRUCTIONS
20 groups of 8 cooking instructions may be programmed. Each normal PLU can be linked to one group of 8
cooking instructions which are automatically displayed for selection following registration of the PLU. 64
cooking instructions or messages may also be entered directly from the keyboard by number if required.
SYSTEM OVERVIEW
3
* CONDIMENTS
25 groups of 8 'condiment' PLUs may be programmed. Each normal PLU may be linked to a maximum of 5
condiment PLU groups. Each group of 8 condiment PLUs is displayed for selection after entry of the
appropriate cooking instruction (if programmed). Condiment PLUs may be zero price, with descriptor only
if included with the main dish, or may be a preset price if a chargeable extra.
* COUPON PLU
* DIRECT PLU MULTIPLICATION
* SET MENU FEATURE
This feature expands the operation of the Lookup PLUs in order to link a number of Lists together as might
be seen on a Restaurant menu. With the new Set Menu feature, up to 5 courses may now be accessed and
charged for by pressing one key. Up to 3 courses may be offered on first selecting the item, and 2 further
courses selected later (e.g. Desserts & Beverages).
* PRICE INQUIRY
COMMUNICATION
* IRC SYSTEM
The Inter-Register Communication network uses RS-485 technology in a master/slave configuration. An RS232 link from the master to a 'PC' (com.1 ~ com.4) enables a PC to be connected either on-site or remotely
via a modem. Communications between the PC and individual terminals are routed automatically by the
master terminal. In the event of the master terminal failure any of the slave terminals can be re-designated as
a master (each terminal includes RS-485 and RS-232 interfaces as standard).
For small system configurations, a single RS-485 line is shared by terminals and printers.
For larger systems with high 'real-time' traffic volumes, a separate high speed RS-485 line (up to 192k
baud) is available for terminal to terminal communications.
* IRC FEATURES
•
•
•
•
•
•
•
Download programming of terminals from any terminal or from a PC via the master terminal.
Individual and consolidated terminal reports can be taken across the network from the master terminal.
Also, the PC can take an individual report from the individual terminal through the master terminal. The
consolidated report is available by the PC's software.
Floating clerk system
Floating track system
Remote terminal monitoring
Flash C.I.D. reporting (even during registration)
Transmission of selected data to remote system printers (kitchen printer or slip printer)
* KITCHEN PRINTER/KITCHEN MONITOR SYSTEM
A maximum of 8 remote kitchen printers (TP-420) or monitors may be accessed by any terminal on the IRC
network. Kitchen printer destination is controlled by individual PLU flag and a back-up printer may be preassigned for automatic take-over in the event of printer failure. The internal printer of the ECR may also be
used to print a kitchen or bar order by flag option; a useful back-up feature, and, where logistically practical,
eliminating the need for a remote kitchen printer.
* BAR CODE SCANNING FUNCTION - PLU numbers may be scanned in directly during both sales
and programming functions. (not available on the UX-M750 model)
* REMOTE TERMINAL MONITORING SYSTEM
Allows an operating terminal to monitor any other terminal on the network. A remote terminal monitoring
function allows an operating terminal to monitor any other terminal on the network. This function is
available under key-lock and sign-on control and allows the manager, for example, to discretely monitor the
registration of items by a new clerk. The screen display copies the journal of the terminal being monitored.
Voids, refunds and corrections may be highlighted together with an audible warning.
* ROOMS SYSTEM
In addition to the 20 media, a transaction may be finalized to a 'Room Number', utilizing the real-time rooms
feature in conjunction with a back office PC running the Uniwell 'Rover' (Room On-line VERification)
software interface.
SYSTEM OVERVIEW
4
* ELECTRONIC JOURNAL FUNCTION (EJF) - A programmable electronic journal captures journal
data for each terminal on the system. The electronic journal can be displayed on the screen in register mode
using the page up key while outside a sale. The page up/down keys step back or forwards between each
transaction while the scroll up/down keys scroll within the transaction selected. Access to the electronic
journal is also provided by date and time entry using view electronic journal mode.
* CHANGED PLUs DOWNLOAD
PRINT FUNCTION
* BUFFER PRINT SYSTEM
On terminals equipped with an internal printer the buffer print system allows each clerk to print a sales receipt
for their last transaction, even after the transaction has been finalized. On the floating clerk interrupt system
the clerk's sale can be transferred to a terminal equipped with a printer so as to provide a customer receipt.
Alternatively the receipt may be printed by a key-station on an external shared printer on the printer network.
(e.g. TP-420)
* FLEXIBLE RECEIPT PRINTING
A customer receipt or bill can be produced by the internal printer. Alternatively a customer bill can be
produced on an external printer (e.g. TP-620, TP-420) on the IRC network. Receipt printing format options
include consolidation of like items, printing or non-printing of cooking messages, locations and person types.
* GRAPHIC LOGO (not available for UX-6000)
The high speed internal thermal printer is capable of printing graphic logos and a Uniwell PC program is
available which will download a computer scanned and enhanced logo. Graphic logos can be designed /
enhanced using a PC windows utility such as Paintbrush.
* DIRECT SALES PRINT (prints sales contents before closing transaction by the BUFFER PRINT
key if programmed by SF-35)
* BILL ISSUE
•
•
•
•
* Instant Subtotal Bill (printed during a sales)
* Subtotal bill has tip - All subtotal bills will have a blank TIP line and blank SUBTOTAL line after the
normal Subtotal line on the bill.
* Single line header printed on Bill/Subtotal bill
* Headers printed on each page on Bill
* KITCHEN PRINTER
•
•
•
•
•
*
*
*
*
* Thermal external printer CBM-231 used as KP via the NA-710/730
Location printed, PLU code printed, Seat number printed and other print options exist
Internal KP is available printing with PLU price (if price not zero)
SEND KEY - Sends all PLUs to KP without closing or a storage.
REDIRECT KEY - Sends KP items to back-up kitchen printer.
* MEDIA PRINTS THE SIGNATURE LINE
* RECEIPT ON/OFF CONDITION REMAINS
Receipt ON or OFF condition can be preset to remain as the default. Pressing the key during a transaction
only affects the current transaction. The receipt ON/OFF condition will revert at the end of the transaction if
programmed.
* TICKET FUNCTION (UX-M750 requires an external printer)
Number of tickets preprogrammed by linked group (single, double, triple or quadruple ticket) will be printed
prior to a normal receipt issue when the transaction is closed.
•
* Print options
- consecutive ticket number
- 5-line full top logo, single line top logo & bottom logo
- PLU price, PLU centered
- PLU modifier description (Large, Small, etc.) printed
- last line
- Paper cutting method is fixed to a full cut.
* REAL TIME RECEIPT for UX-6000
If programmed so, UX-6000 will print the receipt in Real-Time provided the Receipt is ON when the Clerk
signs on. Obviously this MUST not be used when Clerk Interrupt or Clerk Storage is being used.
SYSTEM OVERVIEW
5
OTHER FUNCTIONS
* MEMORY BILLING SYSTEM
The memory billing system means that all items sold can be memorized and displayed on the screen. The
system can be configured for auto-bill number generation or manual bill number entry. Bills may be accessed
by bill or table number allowing for multiple bills per table. Alternatively a simple table number system allows
access to bills by table number only, however using this system only one bill per table is possible.
A subtotal bill is available for presentation prior to payment and a final checkout bill is provided which
includes payment details. For bar tabs (party free drinks, etc.) where very fast bill pick-up is required an
option to display only the subtotal on pick-up can be selected.
* SPLIT BILLING OPTION - Where a customer requests a split bill, any item can be transferred from the
current bill to a new bill using a simple scroll and select function.
* AUTOMATIC CORRECTION - When a menu item (main PLU) is corrected cooking instructions and
condiments associated with it are automatically deleted.
* TERMINAL 'SIGN-ON' SECURITY
Reporting and programming functions are controlled by the assignment of an 8 level security code to each
individual report or programming function. Each clerk (or operator e.g. manager) is assigned a security level
of 1~8 and only those functions with the appropriate security level are displayed and available to that clerk.
Access to reporting and programming functions is controlled by a multi-position key-lock used in conjunction
with the 1~4 digit clerk code or magnetic card option. The flexible security system means that managers, for
example, can be issued with magnetic cards while clerks need to key in their code manually.
* EXPANDED MEDIA CAPABILITY - Up to 20 media keys may be programmed and any media key
can be programmed for foreign currency conversion. Media keys may also be flagged as 'pre-payment' media.
This enables vouchers to be tendered at the start of or during a sale and automatically deducted from payment
due.
* 5 PRESET TENDER KEYS - may be programmed with popular local currency denominations to speed
up transaction finalization.
* MULTIPLE 8 PAID OUT FUNCTION
Up to 8 paid out categories may be programmed with individual names and displayed on the screen for
selection, following depression of a single paid-out key. This new analysis feature increases management
information and provides for greater overall control of the business.
* DEPOSIT FUNCTION - A deposit key records payments into the system which can later be assigned to a
bill. A deposit total maintains the value of unassigned deposits in the system.
* 2 ADJUSTMENTS - Allows discounting on selected PLU groups for special product promotions.
* TRAINING MODE - A training mode is provided with access controlled by clerk flag.
* PROGRAMMABLE TAX SYSTEM - Add on tax, VAT (TVA), USA tax tables, and Canadian GST
tax systems are provided.
*
*
*
*
*
*
*
*
*
*
*
TIP KEY
DRAWER OPENED BY CLERK or MEDIA
CLERK CODE ASSIGNMENT of HARD CLERK KEY at X-position
CLERK CODE NOT DISPLAYED/PRINTED for the security purpose
AUTOMATIC CLOSING FUNCTION
DRIVE THRU FUNCTION
% ON ITEM
SPLITTING OF MULTIPLE PLU
VAT SHIFT
SEAT NUMBER SYSTEM
5 MACRO KEYS (Arrangements) - Up to 20 keystrokes may be included in a Macro key operation.
The keys - Clerk, Receipt/Journal Feed, Receipt On/Off, Split - cannot be included to keystrokes of Macro
keys.
* CARD DATA CAPTURED AS NON-ADD ACCOUNT
SYSTEM OVERVIEW
6
REPORT
* ELECTRONIC JOURNAL REPORT
An EJF report is available for each terminal on the network and is available from any terminal via IRC or can
be polled by a PC and, with appropriate software, used for further more detailed sales analysis. The
electronic journal stores the last 512 (V2.xx) lines or 496 (V3.xx) lines of journal data. The journal data
storage is expandable in 512/496 line increments by adding / allocating RAM memory.
* FLASH C.I.D. REPORTING - can be produced on the master terminal even while slave terminals are in
normal operating mode. This allows the manager to get an up to the minute individual or consolidated sales
total at any time during operations. Reporting of Grand Total is also available by programming.
* ENHANCED REPORTING FUNCTIONS
•
Reports on screen
•
Last time sold PLU report
•
Track and Clerk balance report
•
Time zone report
•
48 Time Zones Hourly Report
•
Hourly major group report
•
EJF correction report
* EXEMPTED TAX SALES & AMOUNTS ARE REPORTED IN X/Z-01
7
1. ATTENTION
Thank you very much for purchasing Uniwell Electronic Cash Registers. This ECR has
many programmable features, hardware combinations and options. Please consult your
dealer as to your particular requirements, as this ECR can be configured, through both
hardware and software (programming) to suit a variety of different applications.
Please fill in the information requested below:
MODEL No.(s):
SERIAL No.(s):
DATE OF PURCHASE:
WHERE PURCHASED:
8
2. ABBREVIATIONS
Abbreviations used in this manual are as follows:CID
CL
ECR
EFT
EJF
GST
IRC
JPF
KP
PLU
RPF
SBTL
TTL
-
Cash In Drawer
Clear
Electronic Cash Register
Electronic Funds Transfer
Electronic Journal Function
Goods & Services Tax (Canada)
Inter-Register Communication
Journal Paper Feed
Kitchen Printer
Price Look Up
Receipt Paper Feed
Subtotal
Total
9
3. PART NAMES
1. ECR Diagram ( UX-7000/7500/6000 )
paper window
printer
cover
key
rear display (pop-up type)
Liquid
Crystal
Display
on/off
power switch
card reader
(option)
paper exit
numeric
display
X-7000/6000
control lock
clerk insert key
(option)
UX-7500
Rear View
grounding
point
CH-D CH-C CH-B CH-A
interface
IF-041-1
(option)
interface
IF-021-1
(standard)
drawer port 2 (standard)
drawer port 1 (standard)
IF-021-2 (option) for channels A, B and C
CH-A RS485 (9-pin)
CH-B RS232C (9-pin)
CH-C RS232C (9-pin)
CH-D RS485 (9-pin)
:
:
:
:
IRC, KPs and SPs
PC communications
Scanner, Journal Data Transmission
High Speed IRC (KPs/SPs not available)
IF-041-2 (option) for channels C,D and E,F,G by 2 ports of 15-pin shrink D-sub connectors
CH-C RS232C (15-pin)
: Scanner, Journal Data Transmission
CH-D RS485
: High Speed IRC (KPs/SPs not available)
CH-E~G RS232C (15-pin) : not used
10
2. ECR Diagram ( UX-M750 )
Liquid
Crystal
Display
rear display (pop-up type)
on/off
power switch
numeric display
card reader
(option)
clerk insert key
(option)
Rear View
control lock
not used
grounding point
drawer port 2 (standard)
drawer port 1 (standard)
G F E D
B A
(channels) (channels)
interface
IF-051-1
(option)
CH-A RS485 (9-pin)
CH-B RS232C (9-pin)
interface
IF-021-1
(standard)
: IRC, KPs and SPs
: PC communications
CH-D RS485 (9-pin)
: High Speed IRC (KPs/SPs not available)
CH-E~G RS232C (9-pin) : not used
11
4. SPECIFICATIONS
UX-7000 /7500 / 6000
Power Consumption
Power Supply
Machine:
Dimensions
(W/D/H)
Carton:
Weight
(machine only, without options)
Environment Temperature:
Humidity:
Memory Protection Period
LCD:
Displays
Cpation Lamps:
Front Numeric:
Rear Numeirc:
Rear Alphanumeric:
Model:
Printer
(UX-7000)
Character Structure:
Characters/Line:
Printnig Speed:
Paper:
Operating Conditions:
Reliability:
Printer
(UX-7500)
Model:
Character Structure:
Characters/Line:
Printnig Speed:
Paper:
Operating Conditions:
Reliability:
Printer
(UX-6000)
Model:
Character Structure:
Characters/Line:
Printnig Speed:
Paper:
Operating Conditions:
Reliability:
UX-M750
(no printer, keystation)
0.1A (AC 220/240V)
750mA (adapter : AC 24V)
AC 220/240V ± 10%, 50/60 Hz
AC-AC adapter: output AC 24V
248 x 442 x 220 mm
318 x 512 x 282 mm
4.1 Kg
1A (AC 120V)
0.4A (AC 220/240V)
AC 120V ± 10%, 50/60 Hz
AC 220/240V ± 10%, 50/60 Hz
416 x 446 x 223 mm
486 x 512 x 282 mm
UX-7000: 8.3 Kg, UX-7500: 8.1 Kg,
UX-6000 : 8.7 Kg
Operation : 0 ~ 40 °C (32 ~ 104°F), Storage : -20 ~ 60°C (-4 ~ 140°F)
Operation : 10 ~ 90 % RH, Storage : 5 ~ 90 % RH
3 months
Toshiba 'TLX-1741-C3M' LCD Module, 40 columns x 16 rows maximum
Four (4) front LEDs labeled A through D
7 segments numeric, 10 digits maximum
7 segments numeric, 10 digits maximum (standard)
7 x 5 dot matrix, 16 digits maximum (option)
EPSON M-T245 Thermal Receipt / Journal Printer
12 dots (W) x 24 dots (H)
24 digits each for receipt and journal (no validation)
14 lines / second
Single thermal roll, TF50KS-E (Juujyo Seishi), 44.5 ± 0.5 (W) x 83 mm Ø
Temperature: 0 ~ 40 °C
Humidity: 35 to 80% RH
Printer MCBF : 5,000,000 lines, Life : 10,000,000 characters
Auto Cutter: MCBF 330,000 cuts, Life 660,000 cuts
Citizen LT-380 Line Thermal Receipt Printer
12 dots (W) x 24 dots (H)
46 digits (no validation)
17 lines / second
Single thermal roll, TF50KS-E2C (Nihon Seishi), 80.0 ± 0.1 (W) x 80 mmØ
Temperature: 0 ~ 45 °C
Humidity: 35 to 85% RH
Printer Head Life : 8,300,000 lines
Auto Cutter Life : 300,000 cuts
Epson M-825 Impact Dot Matrix Printer
7 dots (W) x 9 dots (H)
46 digits (no validation)
3.2 lines / second
Fine quality paper roll, 44.5 ± 0.5 (W) x 83 mm Ø
Temperature: 0 ~ 50 °C
Humidity: 10 to 90% RH
Printer MCBF : 4,000,000 lines, Life : 8,000,000 lines
Printer Head Life : 100,000,000 characters
Auto Cutter Life : 300,000 cuts
12
5. INSTALLATION
1. Unpacking
The cash register and the cash drawer are packed in separate containers. Each container
should be opened and the contents should then be checked for obvious physical damage.
2. Suggestions For Installation
a) The product should not be installed in extremely hot or cold places, or places which are
exposed to direct sunlight for extended periods of time.
b) The product should not be installed where it may come into contact with excessive dust.
c) The cabinet should not come into contact with liquid.
3. Before Using The Machine
Consult with your Uniwell Dealer as to your particular requirements, as this ECR can be
configured, through both hardware and software (programming) to suit a variety of different
applications.
4. Check The Following
a) The cash drawer(s) has (have) been connected to the drawer connector(s) on the ECR, if
not, please contact your Uniwell dealer;
b) The required peripheral(s) has (have) been connected to the correct interface
connector(s);
c) The interfaces cover has been surely placed. It protects the ECR from electronic static;
d) The power plug is connected to the AC outlet and then turn the power switch on;
e) The Control key is turned to the appropriate position;
f) The appropriate number of paper rolls are fitted.
Note For The AC Adapter Connection
The ECR model which uses the AC adapter has the
clamper for avoiding the jack loosen which is located
at the back of the lower case beside the AC adapter
jack.
Please use the clamper to fasten the outlet cable of
the AC adapter while hooking the cable on the
clamper after connecting the AC adapter plug to the
jack as shown in the figure.
13
6. REPLACING PAPER ROLLS / RIBBON
REPLACING PAPER ROLLS
1. Remove the printer cover;
Turn the printer cover lock key counter-clockwise and gently lift the cover.
2. Remove the old paper;
Depress the paper feed key, appropriate to the roll you are replacing, to feed the
remaining paper through the printer. OR
Lift the paper release lever towards the
front of the ECR and pull the paper
through the printer. DO NOT force paper
through the printer as this may result in
damage to the printer mechanism or cause
a paper jam.
3. Insert new paper;
a) Make sure that the leading edge of the
new paper roll is cut straight across.
b) Place the roll of paper in the ECR so
that the paper feeds from the bottom of
the roll, and insert the leading edge
into the printer slot, then the paper will
be fed automatically.
For the UX-6000, depress the paper feed key appropriate to the roll you are
replacing, to feed the paper.
c) In the Journal paper case, attach the loose end of the paper to the journal 'take-up'
spool.
Paper should be replaced when the PNE (Paper Near End, lamp B or C) lamp begins to
flash on the display and also if red coloring becomes visible on the edge of the paper.
REPLACING THE RIBBON (ONLY FOR UX-6000)
INK RIBBON: ERC-32 (Epson)
1. Lift off the printer cover and remove the old ribbon.
2. Turn the ribbon feed knob to take up any slack.
3. While tilting the ribbon cassette forward slightly, insert
the ribbon between the print head and the paper; push
the ribbon cassette firmly into place.
4. Turn the ribbon feed knob once more to tighten the
ribbon.
14
7. EXPLANATION OF DISPLAY
Std Prices
ALISON
Drink Menu
PINT BEER
PINT SODA
1.75
1.32
SUBTOTAL
A
B
C
D
3.07
3.07
The four LEDs marked A, B, C and D (bottom left) are used as follows:A - This denotes the status of the receipt (receipt On when lit, receipt Off when not lit)
B - Tracking Memory indicator (Constantly On when memory is half full, starts flashing
when 3/4 full)
C - This LED illuminates when the Receipt paper is getting near end
D - This LED illuminates when the Journal paper is getting near end
The 10-digit LED display (bottom right) displays a message (which is programmable)
when the ECR has been left inactive for a set period of time, this is to conserve the
lifespan of the display. Hitting any key will cause the display to re-activate and operations
can be resumed as normal.
This display is also used to indicate key presses when signing on a clerk and also displays
PLU item amounts and the subtotal amount when selling items.
15
8. KEYS USED IN GENERAL OPERATION
Ten-Key Pad ( 0, 00, 1~9 and • )
These keys are used to enter numeric values, percentage rates, PLU numbers, non-add
numbers etc.
Clear Key
This key is used to cancel any information or status (PLU shift, void, refund, etc.) on the
display, prior to registration. It is also used to correct a mistake that has been made while
entering data via the data entry prompt. The key can be used to show (and clear) the date
& time from the lower display.
X Key
This key is used for multiplication and manual message entry.
Scroll keys ( SCROLL FWD, SCROLL BACK )
These keys enable you to scroll through list of items that is displayed on the screen. The
position of the cursor is highlighted in inverse.
These two keys are also used to adjust the contrast of the display when the ECR is in a
position where a clerk is not signed on.
Page keys (PAGE UP, PAGE DOWN)
These keys enable you to scroll more quickly through lists of items that are displayed on
the screen, by scrolling forwards or backwards a whole screen-page at a time. The last
transaction is shown by the depression of <PAGE UP> key after the transaction is closed.
Enter Key
The <ENTER> key is used to select an option that has been highlighted by the cursor.
The <ENTER> key is also used when information has been entered via the data entry
prompt; it is used to accept the data that has been entered.
16
9. CLERK OPERATIONS
1. SIGNING ON A CLERK
Check that the control key is turned to the 'R' position.
There are four methods by which you can sign on a clerk, these are detailed as follows:a) Using clerk keys assigned to the keyboard.
Up to 16 clerks may be assigned to the keyboard. To sign a clerk, simply press one of the
clerk keys, the name of the clerk will be displayed at the top of the display in the center. The
clerk is now signed on and it is possible to register items. If a clerk key is pressed when
another clerk is already signed on then that clerk will be signed off and it's transaction
information will be stored in the clerk interrupt system. The clerks may be set so that after a
certain period of time the clerk will automatically sign off.
b) Using secret clerk codes.
By using the secret clerk codes, it is possible to use up to a maximum of 255 clerks.
Enter the secret clerk code and press the <CLERK> key. The clerk will now be signed onto
the machine. If the <CLERK> key is pressed again the clerk will be signed off.
c) Using clerk cards.
To use this option of signing on a clerk, the machine must have a card reader unit fitted and
must also be programmed to recognize the card. To sign on the clerk simply swipe the card
through the reader at the front of the machine, from left to right or from back to front for the
UX-M750 with the magnetic stripe facing down.
d) Using clerk insert keys.
To use this option, the machine must have a clerk insert key fitted and must also be
programmed to recognize the key by using the clerk card programming SP-104. To sign on the
clerk simply insert the key at the front of the machine (left of the control key).
2. SIGNING OFF A CLERK
Clerks will be automatically signed off in the clerk interrupt system:1. when a clerk finalizes a transaction using a media key or by automatic closing,
2. when a clerk is interrupted by another clerk,
3. when a clerk stores the transaction to a bill or table.
Other ways to sign off a clerk are as follows:1. when the clerk timeout period is reached (programmable),
2. by pressing the <CLERK> key or by removing the clerk insert key, this stores any
transaction information as well as signing off the clerk.
17
3. CLERK TIME AND ATTENDANCE
The clerk's working hours can be recorded by using the LOGIN/LOGOUT keys.
Operation.
- After a normal Clerk Sign On,
- enter 2-digit JOB CODE prior to LOGging IN if programmed so.
- press either the LOGIN or LOGOUT keys.
- After LOGIN/LOGOUT operations are done, Clerk sign on operation is required again.
If a clerk attempts to login while currently LOGGED IN, the ECR will mis-operate (beep),
similarly attempting to LOGOUT while currently LOGGED OUT will cause a misoperation.
A Login/out receipt will be automatically printed.
LOGIN
10
02/07/96 10:05
-- login message and 2-digit job code
-- login date & time
CLERK 001
###888-001-0168-0001
02/07/96 10:05-R
LOGOUT
02/07/96 17:05
-- logout message
-- logout date & time
CLERK 001
###888-001-0212-0001
02/07/96 17:05-R
This will record the date and time on the clerk memory at the operation occurred.
Reports.
Reports X/Z-19 and 8819 are available, which will include the following information.
X-19
---ATTENDANCE REPORT---CLERK 001
JOB HOURS
02/07/96 10:05 10
02/07/96 17:05
07:00
clerk name
date & time of login, job code
date & time of logout, hours worked
------------------------
These reports will be in Clerk Order, and no attempt will be made to reconcile or sort the
information. It is assumed that PC software will be written to manage the data provided.
Batch (RS-232) reports will not include the hours worked calculation neither will they
indicate whether the clerk was logged on at the time of the report.
18
If, on an internal report, the Log Out time is followed by an * this indicates that the
operator was still logged on when the report was taken (automatically logged off for Z
reports).
Z-19 or Z-8819 will automatically log all clerks OUT.
Programming.
* The number of Login/Logout operations which may be stored to be adjusted by SP-112
Maximums.
* Job code is set by SP-123 Clerks.
* The system allows for each clerk to be assigned 2 specific job codes, the system can be
flagged to enforce entry of one of these at LOGIN (SF-76).
* Entered Job Code is verified against the Clerk's permitted Job Codes or any Job Code
1~99 may be used (SF-76).
Limitations.
*The Hours Worked calculation does not take the date into account, if the LOGOUT
time is prior to the LOGIN time, it is assumed that the operator has worked over
midnight.
*The system functions in stand-alone mode, i.e. Clerks must log in and out on the
same ECR. IRC reporting is available, however this does not consolidate any
information, but simply prints each ECRs report.
19
10. FIXED / FLEXIBLE KEYBOARD
1. EXPLANATION OF FIXED / FLEXIBLE KEYBOARDS
On the UX-7000 series ECR there are two keyboards present in memory. There is the
Fixed Keyboard Layout (as shown on the next two pages) and there is the Flexible
Keyboard Layout.
a) Fixed Keyboard Layout
This is set at the factory and cannot be changed. (see next two pages)
b) Flexible Keyboard Layout
The Flexible Keyboard Layout is user definable and can be set up so that the function
keys are anywhere that the user wants them. This is done by programming and should
be done by your Uniwell Dealer prior to installation.
20
11. FIXED FLAT KEYBOARD LAYOUT
The following key allocation is programmed at the factory. Please consult your Uniwell
Dealer if any alterations are required. ( This is the fixed keyboard layout F0 ).
(DOUBLE)
(SAMLL)
(BACK SP)
CLER
K
1
8
15
22
29
36
43
50
57
64
71
Å
CLER
K
2
@
9
#
16
$
23
%
30
&
37
44
II
£
51
58
<
*
65
72
ÿ
>
CLER
K
A
3
1
10
2
17
3
24
4
31
5
38
6
45
7
52
8
59
9
66
0
73
-
/
CLER
K
A
4
Q
11
W
18
E
25
R
32
T
39
Y
46
U
53
60
O
I
67
P
74
.
,
CLER
K
A
5
A
12
S
19
D
26
F
33
G
40
H
47
J
54
K
61
L
68
75
:
Æ
?
CLER
K
A
6
(SPACE)
13
Z
20
X
27
C
34
V
41
B
48
N
55
62
M
69
Ä
76
Ö
Ü
CLER
K
A
7
PAGE
UP
14
21
PRICE
SCROLL
28
35
PLU
MODIFY
1
PLU
MODIFY
2
CL
X
42
49
REPEAT
RPF
CLERK
COOKING
MESSAGE
%1
%2
%3
SEVER
ADJUST
1
ADJUST
2
SPLIT
BILL
SPLIT
CHECK
SLIP
PRINT
TABLE #
PERSON
P/O
DEPOSIT
SBTL
PRESET
TENDER
1
PRESET
TENDER
2
PRESET
TENDER
3
PRESET
TENDER
4
NO SALE
MENU
SHIFT
2
MENU
SHIFT
3
7
8
9
NON-ADD
#
PRICE
SHIFT
1
PRICE
SHIFT
2
PRICE
SHIFT
3
4
5
6
BILL #
(CHECK #)
1
2
3
N.B.
0
00
VOID
REFUND
77
LOOK-UP
PLU
3
MENU
SHIFT
1
CR
70
LOOK-UP
PLU
2
SCROLL
LOCATION LOCATION LOCATION
1
2
3
63
LOOK-UP
PLU
1
PLU
PAGE
DOWN
ENTER
56
STORAGE
RECEIPT
OFF
JPF
BUFFER
PRINT
SPECIAL
MEDIA
TTL 1
TTL 2
TTL 3
TTL 4
CASH
TTL 8
21
12. FIXED STROKE KEYBOARD LAYOUT
The following key allocation is programmed at the factory. Please consult your Uniwell
Dealer if any alterations are required. ( This is the fixed keyboard layout C0 ).
(DOUBLE)
(SMALL)
(BACK SP) A
K
U
BUFFER
PRINT
CLERK
RPF
1
JPF
B
CR
VOID
3
13
N
REPEAT
4
14
X
P
G
7
8
5
9
7
6
2
3
00 000
COOKING NON-ADD
MESSAGE
#
*
LOOK-UP
PLU
1
BILL #
(CHECK #)
?
18
TABLE #
PERSON
SPLIT
BILL
SPLIT
CHECK
NO SALE
P/O
SBTL
/
9
28
19
20
SPECIAL
MEDIA
Å
$
TTL 1
29
Æ
T
STORAGE
#
Ü
S
10
27
Ö
LOOK-UP
PLU
2
@
>
26
17
8
J
0
25
PLU
MODIFY
2
Ä
R
I
1
16
ADJUST
2
N.B.
H
4
24
Z
Q
%3
II
Y
15
6
ADJUST
1
PLU
MODIFY
1
ENTER
F
%2
£
<
SCROLL
5
CL
23
X
O
RECEIPT
OFF
‘
ÿ
PLU
SCROLL
SLIP
PRINT
22
W
PRICE
E
PAGE
DOWN
12
M
D
PAGE
UP
:
%1
2
PRICE
SHIFT
2
V
REFUND
C
PRICE
SHIFT
1
21
11
L
&
TTL 2
TTL 3
%
30
TTL 4
CASH
TTL 8
13. OPERATION SEQUENCES
22
The following pages contain a number of operation sequences. If there is no reference to a
particular operation you require then please consult your Uniwell dealer.
1. NO SALE
Sign on a clerk, with the key turned to the 'R' position, using one of the methods described
earlier and then press the <NO SALE> key. It opens the drawer 1 or 2 depending on
programming (SP-113, SF-9 or SF-38/Clerk flag). This function can be restricted to work in
the 'X' or 'Z1/P' key positions instead of 'R' by programming (SF-11).
2. PLU OPERATION
a) Hard PLU keys
Hard PLU keys are programmed onto the keyboard and then have PLUs linked to them.
- Sign on a clerk, with the key turned to the 'R' position, and
- depress one of the pre-programmed PLU keys.
b) Coded PLUs
Coded PLUs are any PLUs which are not allocated to a key on the keyboard. Also, they
can be read by a scanner if it is fitted.
- Sign on a clerk,
- enter the code for the PLU using the numeric keys, and
- press the <PLU / REPEAT> key. Or simply scan the barcode.
c) Look-up PLU keys
Look-up PLUs are keys programmed onto the keyboard and when it is pressed will display
a pre-programmed list of PLUs so that the user can select an item or multiple items to
register from the list.
- Sign on a clerk,
- press the required look-up PLU key,
- a list will be displayed. and
- a PLU or multiple PLUs can be chosen from the list by programming (SP-113, SF-20 &
SP, Z1/P-140, Look-up PLU flag 1).
It is possible to have up to 127 look-up PLU keys, each one having 40 PLUs within it.
13. OPERATION SEQUENCES
23
3. MANUAL PRICE ENTRY
A preset price for a PLU may be over-ridden with a manually entered price (up to 7 digits), if
permitted by programming (SP-113, SF-16).
a) Hard PLU keys
- Sign on a clerk,
- enter the price using the numeric keys, then
- press the Hard PLU key.
The PLU will then be registered with that price instead of its preset price.
b) Coded PLUs
-
Sign on a clerk,
enter the price using the numeric keys,
press the <PRICE> key,
enter the code for the PLU using the numeric keys, then
press the <PLU / REPEAT> key. Or simply scan the barcode after the manual price is entered.
c) Look-up PLUs
- Sign on a clerk,
- enter the price using the numeric keys,
- press the required look-up PLU key, select the PLU you want.
It is not possible to enter the price of subsequent PLUs when the look-up PLU has been
programmed to stay until the <CL> key depressed for multiple item selections.
4. PLU MULTIPLICATION
A PLU may be registered up to 99 times; decimal quantities may be entered, if permitted by
programming (SP, Z1/P-122, PLU flag 2).
a) Hard PLU keys
- Sign on a clerk,
- enter the quantity of PLUs using the numeric keys,
- press the <X> key (this is not required if direct PLU quantity has been programmed by SP-113,
SF-16), then
- press the Hard PLU key you wish to multiply.
b) Coded PLU keys
-
Sign on a clerk,
enter the quantity of PLUs using the numeric keys,
press the <X> key (must), then
enter the code for the PLU you require multiplying, then
press the <PLU / REPEAT> key. Or simply scan the barcode after the <X> key is pressed (if
required).
c) Look-up PLUs
- Sign on a clerk,
- enter the quantity of PLUs using the numeric keys,
- press the <X> key (must),
- press the required look-up PLU key, select the PLU you want.
It is not possible to enter the quantity when the look-up PLU has been programmed to stay until
the <CL> key depressed for multiple item selections.
13. OPERATION SEQUENCES
24
5. PLU PRICE LEVELS
3 different price levels with a programmable name (by SP, Z1/P-130) are available for each
PLU and each price level consists of 3 prices (making a total of 9 prices per PLU). The first
price is the standard price and the next two may be used for 'Happy Hour', 'Evening', etc.
This function can be restricted to work in the 'X' or 'Z1/P' key positions instead of 'R' by
programming (SP-113, SF-14).
The 2nd & 3rd prices of each price level can be accessed by using the PLU modifier keys.
Refer to section 7. PLU MODIFIERS.
When the clerk is stored by the <CLERK> key, the current price level will be saved if
programmed so (SF-23).
There are the following methods to shift the price level as follows:a) Price level shift in the program
The price level may be changed using the PRICE LEVEL program (SP, Z1/P-108).
b) Price level shift by key
This is only available if 'automatic price shift' has not been programmed. Depending on
programming (SF-23), one price shift key shows the list of the price levels, then you can
select the price level you want or each price level can be selected by depressing one of the
<PRICE SHIFT 1 ~ 3> keys.
c) Automatic price level shift
The price level may also be set to change at certain times during the day, by programming
a start & finish time by using the PRICE LEVEL TIME program (SP, Z1/P-161 & SF-23).
There can be up to 3 start & finish times for all 3 price levels. These timed changes can be
set to change either in the middle of a sale or not, depending on programming (SF-23).
Also, "days when price not changed" can be selected (SF-72).
13. OPERATION SEQUENCES
25
6. PLU MENU LEVELS
Up to 5 different menu levels with programmable name (SP-130, #47~49,69,50) may be
programmed into the ECR, e.g. 'Drink Menu', 'Lunch Menu', 'Dinner Menu', etc. These can
be accessed at any time by either pressing one key which brings up a choice of menu levels or
by pressing the relevant menu key for each menu required (SP-113, SF-24), then the menu
brings the pre-programmed or the standard PLUs (SP, Z1/P-111 & SF-20).
The PLU menu level may also be set to change at certain times during the day, by
programming a start & finish time by using the MENU SHIFT TIMES program (SP, Z1/P162 & SF-24). There can be up to 3 start & finish times for 4 menus (not available for Menu
1). Also, "days when menu not changed" can be selected by programming (SF-73).
This function can be restricted to work in the 'X' or 'Z1/P' key positions instead of 'R' by
programming (SF-13). When the clerk is stored by the <CLERK> key, the current menu
level will be saved if programmed so (SF-23).
Look-up PLU menu shift
A Look-up PLU is a function key, therefore menu shifts cannot be allocated in the same way
as a PLU. SP-154 Look-up PLU menu shift program allows you to setup a menu shift value
for the 2nd ~ 5th menu level. When the 2nd, 3rd, 4th or 5th menu level is selected, the lookup PLU menu shift value is added to the look-up PLU number - the look-up PLU is now
shifted to the new number. For example, Look-up PLU 5 is assigned to menu level 1 - the
LUP menu shift value for menu level 2 is 10. When the menu level is changed to menu level
2, look-up PLU number 15 is assigned to the keyboard.
7. PLU MODIFIERS (half / double, small / large)
There are two keys to modify PLU's price and quantity, e.g. To Half or Double an item, in the
manner specified by programming (SP, Z1/P-122, PF-2). The <MODIFIER 1> key selects
the second price set for each of the price levels and puts the key symbol name #1 or 3 (by
PF-2) prior to the PLU description. The <MODIFIER 2> key selects the third price set and
puts the key symbol name #2 or 4 as well.
The <MODIFIER> key must be pressed immediately before the PLU key or Look-up PLU
key or PLU code is entered. Of course each PLU modified should has been programmed as
"Modifier permitted" by PF-2.
13. OPERATION SEQUENCES
26
8. CONDIMENTS
Condiments are items, such as accompaniments, which may be registered after a main PLU.
Condiment PLUs are normally used on a system with kitchen printers, so that kitchen staff
knows the exact requirements for each order. Condiment PLU will be printed with symbol
on the receipt.
Any normal PLU may be programmed to have up to 5 condiments by programming (SP,
Z1/P-122, COND) so that as soon as a main PLU is registered (and cooking instruction, if
used, is selected), the ECR brings up to 5 groups of up to 8 condiments to be chosen from.
The user then just selects one or more condiments from the list depending on programming
(SP, Z1/P-122, PF-4). The ECR has up to 25 different condiment groups but only 5 can be
used with each PLU. A condiment group can be used with as many PLUs as required.
9. COOKING INSTRUCTIONS
Cooking instructions are simple instructions which may be added after a PLU has been
registered in order to give details of how a customer would like his food to be prepared.
Cooking instructions would normally be used on a system with kitchen printers so that the
kitchen staff would receive more detailed instructions on how to prepare the orders. (e.g. rare,
medium, well done).
One of 20 cooking instruction group which contains up to 8 cooking instructions chosen from
64 is pre-programmed (SP, Z1/P-122, COOK). So that as soon as a PLU item is registered
the ECR will display a list of up to 8 cooking instructions. The user then just has to select the
appropriate instruction from the list. Cooking instruction can also be accessed by entering the
cooking instruction number followed by the <COOKING MESSAGE> key. This can only be
done after a PLU that is linked to a kitchen printer has been sold.
13. OPERATION SEQUENCES
27
10. LINK PLUS (CHAINED UP TO 40)
Using this method, each Main PLU on the ECR can be linked to 1 ~ 40 PLUs as necessary.
The chained link PLU is set up by programming (SP-113, SF-20.E=YES) and has to be linked
to a selected Look-up PLU which can be set to contain up to 40 PLUs. Therefore when the
Main PLU whose condiment group 5 has the selected Look-up PLU number is pressed, the
PLUs linked in the Look-up PLU are sold immediately.
MAIN PLU
Link to Look-up PLU
LOOK-UP
PLU
This look-up PLU # is set into
condiment group 5 of the main
PLU setting.
LINK PLU
#1
LINK PLU
#2
LINK PLU
#3
PLUs contained in
Look-up PLU are
registered.
LINK PLU
# 40
Please note that by using Link PLUs, "condiment group 5 is link" has to be selected by PLU
flag (PF-4). Also, the number of condiment groups that can be linked to a PLU is reduced to
4 to accommodate the Link PLU.
EXAMPLE: Regular Hamburger
In this example the Main PLU is programmed as 'Reg. Hamburger' at a cost of 1.99, Look-up
PLU 1 is programmed as 'Regular Hamburger' and it contains the following PLUs: Bun,
Lettuce, Tomato Sauce & Cheese all with zero prices. Reg. Hamburger is linked to Look-up
PLU number 1 (Regular Hamburger).
Therefore, if a Hamburger is now sold the items Bun, Lettuce, Tomato Sauce & Cheese will
also be registered and sent to the Kitchen Printer (optional). The receipt will just show :
Reg. Hamburger
1.99
-----------SUBTOTAL
1.99
CASH
2.00
CHANGE
0.01
The link PLUs are not shown because they are zero priced & the ECR is programmed not to
print zero priced PLUs.
13. OPERATION SEQUENCES
28
11. ONE LINK PLU (UN-CHAINED)
Using this method, each Main PLU on the ECR can be linked to only one PLU. The
unchained link PLU is set up by programming (SP-113, SF-20.E=NO) and has to be linked to
Look-up PLU 1. This Look-up PLU can have up to 40 PLUs, however when the Main PLU
is pressed, one of the pre-programmed PLUs contained in the Look-up PLU 1 is sold
automatically (cannot be selected at transaction time).
Please note that by using Link PLUs, "condiment group 5 is link" has to be selected by PLU
flag (PF-4). Also, the number of condiment groups that can be linked to a PLU is reduced to
4 to accommodate the Link PLU.
MAIN PLU
Link to Look-up PLU 1
LOOK-UP
PLU 1
This PLU # is set into condiment
group 5 of the main PLU setting.
Note: Only one of the PLUs in the look-up PLU is sold, whereas in
the previous example all the PLUs were sold.
LINK PLU
#1
LINK PLU
#2
LINK PLU
#3
Pre-programmed one
of PLUs contained
in Look-up PLU 1
is registered.
LINK PLU
# 40
EXAMPLE: Regular Hamburger with free Soda
In this example the Main PLU is programmed as 'Reg. Hamburger' at a cost of 1.99, Look-up
PLU 1 is programmed as 'Free Drink' and it contains the following PLUs: Milkshake, Soda,
Lemonade, Orange, Ice Tea all with zero prices. Regular Hamburger is linked to Look-up
PLU number 1 (Free Drink). Condiment group 5 for the Regular Hamburger PLU is set to 2
so that the second item in Look-up PLU 1 is selected.
Therefore, if a Hamburger is now sold, the item Soda will also be registered. The receipt will
just show :
Reg. Hamburger
1.99
Soda
-----------SUBTOTAL
1.99
CASH
2.00
CHANGE
0.01
The link PLU is shown even though it is zero priced because the ECR is programmed to print
zero priced condiments.
13. OPERATION SEQUENCES
29
12. MEDIA OPERATION
Up to 20 different media may be used on this ECR and all of them may be programmed onto
the keyboard. These can also be selected by using the <SPECIAL MEDIA> key with entering
the media number which is not assigned on the keyboard. Any media may be used for foreign
currency but TOTAL 8 must always be used as the CASH TOTAL for local currency. Also,
if programmed, each media can have the signature line (key/symbol #56) on a receipt.
RING Pearl
MEDIA 01
100.00
-----------100.00
SIGNED :
......................
Sign on a clerk, register the items then press the required media key.
The media operation with tendering is similar, sign on a clerk, register the items, press the
<SUBTOTAL> key, enter the amount tendered using the numeric keys, then, press the
required media key.
More than one media amount can be used if the customer is paying with mixed media. For
example if the customer has some tokens & some cash.
Automatic Transaction Closing Function
If programmed by SP-113, SF-76, when the clerk is signed off, the transaction is
automatically closed by the TTL 8 (CASH). The transaction of bill or table will be
automatically closed by New Balance. The transaction is also closed automatically by timeout setting (SF-17).
Up to 31 seconds of time-out value for automatic closing is available only if "non-clerk
interrupt system" (SF-17) and "automatic closing" (SF-76) have been selected.
13. PRESET TENDERING
The ECR can have up to 5 preset tender keys. These are used to tender an amount into
TOTAL / CASH by using just one key depression. These amounts are determined by
programming.
Sign on a clerk, register the items, press the <SUBTOTAL> key to see how much should be
tendered, then press the required <PRESET TENDER> key.
13. OPERATION SEQUENCES
30
14. SPECIAL MEDIA
The <SPECIAL MEDIA> key is used to select a media that does not have a specific key on
the keyboard.
Sign on a clerk, register the items, select the media you want using the numeric keys, press
the <SPECIAL MEDIA> key twice (see below).
To tender using the special media key,
- sign on a clerk,
- register the items, press <SUBTOTAL>,
- select the media required using the numeric keys,
- press <SPECIAL MEDIA>,
- enter the amount tendered using the numeric keys,
- press <SPECIAL MEDIA> again to finalize the transaction.
15. FOREIGN CURRENCY
Any of the media can be set up to be used as foreign currency. When tendering foreign
currency the ECR can be set up to give change from the local currency or from any of the
media.
- Sign on a clerk,
- register the items,
- press the foreign currency media key, this will then give a subtotal in both the foreign
currency and local currency,
- enter the amount of foreign currency tendered,
- press the foreign currency media key again.
Foreign currency media can also be selected by using the <SPECIAL MEDIA> key.
13. OPERATION SEQUENCES
31
16. TAX SYSTEM
Up to 4 different tax rates may be programmed into the ECR and each PLU may be given one
or more of these tax rates. The ECR may be programmed to use either the VAT system
where the VAT content of the sale is calculated and shown at the end of the sale, or the ADDON-TAX system where the tax is calculated and added on to the total at the end of the sale.
a) VAT system
When using this system the VAT content of the sale is calculated and then shown at the end of the
sale.
For example if the VAT is 17.5% and a sale for 1.00 is registered, the ECR will show a cash total
for 1.00; a taxable sales total of 0.85 with a VAT amount of 0.15.
b) ADD-ON-TAX system
When using this system the tax is calculated and added on to the total at the end of the sale.
For example if the tax rate is 17.5% and a sale for 1.00 is registered, the ECR will show a subtotal
for 1.00; a taxable sales total of 1.00 and 17.5% of 1.00 will be calculated and rounded up to 0.18
and the due cash total will be 1.18.
17. TAX SHIFTS
ADD-ON-TAX SHIFTS 1 ~ 4
The add-on tax shifts alter the status of a sale by toggling the tax on or off for the PLUs.
If, for example, PLU number 2 is using tax 2 and for a registration you do not wish to charge
tax for this PLU, then immediately before registering the PLU, press the <TAX SHIFT 2>
key. The symbol T2 will appear on the second line of the display to show that tax 2 has been
toggled on/off depending on how the PLU is programmed.
VAT SHIFT
This function can be used for Eat-in/Take-out operation. Only when 'VAT shift enabled' is
set, the tax levels are limited to 1 & 2 for a normal operation and 3 & 4 for a shifted operation
by the <TAX EXEMPTION> key as shown in the chart below. Pressing the <TAX
EXEMPTION> key during a transaction will toggle between 'normal' and 'shifted' conditions.
Key/Symbol name #68 is displayed when the <TAX EXEMPTION> key is pressed to show
the shifted condition on the LCD screen.
VAT shift enabled (SF-5.B=YES)
PLU's TAX STATUS
NORMAL
Non-taxable
Taxable 1
Taxable 2
Taxable 3
Taxable 4
Non-taxable
Taxable 1
Taxable 2
Non-taxable
Non-taxable
VAT SHIFT
SF-5.G=NO
Non-taxable
Non-taxable
Non-taxable
Taxable 3
Taxable 4
VAT SHIFT
SF-5.G=YES
Non-taxable
Non-taxable
Taxable 2
Taxable 3
Non-taxable
VAT shift disabled
(SF-5.B=NO)
Non-taxable
Taxable 1
Taxable 2
Taxable 3
Taxable 4
13. OPERATION SEQUENCES
32
Sample use of VAT shift
Preset conditions
1. VAT shift enabled
2. "Take out" has been
programmed by SP-130
Key/Symbol name #68.
Eat-In : Taxes 3 & 4 are omitted automatically.
Key
Receipt
Soda (taxable 1 & 3)
SODA
1.00
Hamburger (taxable 2 & 4)
HAMBURGER
2.00
CASH
----------C A S H
3.00
VAT
VAT
VAT
VAT
3. VAT rates
VAT 1 = 12% : Eat-In Drink
VAT 2 = 7% : Eat-In Food
VAT 3 = 8% : Take-Out Drink
VAT 4 = 5% : Take-Out Food
SALES 1
1
SALES 2
2
0.89
0.11
1.87
0.13
Take-Out : Taxes 1 & 2 are omitted automatically.
Soda
SODA
1.00
Hamburger
HAMBURGER
2.00
TAX EXEMPT.
----------(displays "Take out")
C A S H
3.00
CASH
VAT
VAT
VAT
VAT
SALES 3
3
SALES 4
4
0.93
0.07
1.90
0.10
18. TAX EXEMPTION (ADD-ON TAX SYSTEM ONLY)
The <TAX EXEMPTION> key may be used at the end of a transaction to exempt the whole
transaction from a particular tax rate, e.g. the whole sale could be exempted from tax 2.
At the end of a transaction,
- press the <TAX EXEMPTION> key, the display will show the 4 tax rates above the
SUBTOTAL line;
- to choose individual tax rates press the <TAX SHIFT> key that corresponds to the tax you
want to exempt,
- then press the <TAX EXEMPTION> key again.
The sale can now be finalized.
Tax exemption can be prohibited for any individual tax level by programming. Also, the
receipt including bill and buffer print does not show any exemption details if programmed.
Regardless of the programming, the tax exemptions are always shown on the journal.
Tax Exemptions at Storage
Either 'Tax exemption at storage will be lost' or 'will not be lost and the exempted tax figures
will be updated' can be programmed. If 'will be lost' is programmed, it is impossible to
correct the items sold prior to storage after pick-up.
13. OPERATION SEQUENCES
33
19. MANUAL MESSAGE / NON-ADD NUMBER
The manual message operation can be used to print user entered details onto the receipt.
Up to 16 alpha / numeric characters can be entered at one time.
- Sign on a clerk,
- press the <X> key,
- type in the characters (max. 16) using the 'qwerty' keyboard (e.g. when using flat
keyboards),
- when you have finished press <ENTER> to accept the characters.
The non-add number operation can be used to print user entered numbers onto the receipt.
Up to 16 numeric digits can be entered at one time.
- Sign on a clerk,
- enter the numbers (max. 16) using the Ten-keys,
- when you have finished press the <NON-ADD #> key to accept the numbers.
20. PERCENTAGE OPERATION
Each of the three percentage keys may be used to calculate a discount or add-on charge to
either the subtotal of a sale or on individual items, depending on programming (SP-113, SF28~30). The percentage value may be entered manually (SF-28~30) or may be preset (SP,
Z1/P-151) by programming.
a) Preset percentage on subtotal
Register the items you wish to discount / add-on charge, immediately before finalizing press the <
% > key you require. The percentage of the subtotal will be discounted from / added on to the
subtotal.
b) Manual percentage on subtotal
Register the items you wish to discount / add-on charge, immediately before finalizing enter the
amount to discount / add-on then press the < % > key. The percentage of the subtotal will be
discounted from / added on to the subtotal.
c) Item discount / add-on charge
If any of the three percentages available is programmed to be used as 'item percentage', then
pressing the required < % > key will automatically discount from / add-on to the item registered
prior to the < % > key depression.
13. OPERATION SEQUENCES
34
21. AMOUNT DISCOUNT
The amount discount < - > key is used to subtract an amount of money from the subtotal of a
sale. The amount of the discount may be entered manually (SP-113, SF-9) or preset (SP,
Z1/P-107) by programming.
a) Preset amount discount
Immediately before finalizing a sale press the amount discount < - > key. The preset amount will
be subtracted from the subtotal.
b) Manual amount discount
Immediately before finalizing a sale enter the amount to discount using the numeric keys, then
press the amount discount < - > key. The amount entered will be subtracted from the subtotal.
22. ITEM CORRECT (CR)
The item correct <CR> key is used to remove a registration line from a sale. It may be used
to correct the last registered item, or, if permitted by programming, it may be used to correct a
previously registered item, by scrolling backwards / forwards until the required item is
highlighted by the cursor and pressing the <CR> key (SP-113, SF-39). This function can be
restricted to work in the 'X' or 'Z1/P' key positions instead of 'R' by programming (SF-10).
To correct the previous item, just press <CR> immediately after registering it. To scroll
backwards / forwards, just use the <SCROLL BACK> / <SCROLL FWD> keys until the item
you want to correct is highlighted by the cursor, then press <CR>.
23. VOID
The <VOID> key is used to void (correct) previously sold items. It is also used to reduce the
number of persons. This function can be restricted to work in the 'X' or 'Z1/P' key positions
instead of 'R' by programming (SP-113, SF-10).
Sign on a clerk, press the <VOID> key, register the items you wish to void, then finalize the
sale, or to continue normal operation press the <VOID> key again. The second depressions
of <VOID> toggles out of the voiding mode.
24. REFUND
This key may be used to refund previously sold items. This function can be restricted to work
in the 'X' or 'Z1/P' key positions instead of 'R' by programming.
Sign on a clerk, press the <REFUND> key, register the items you wish to refund, then
finalize the sale or to continue normal operation, press the <REFUND> key again. The
second depressions of <REFUND> toggles out of the refunding mode.
13. OPERATION SEQUENCES
35
25. PAID OUT
This key is used to show when money has been taken out of the ECR, for example, to pay for
something or to collect money from the cash drawer. The 8 options are programmable and
can be changed according to requirements.
- Sign on a clerk,
- press the <PAID OUT> key, a list will be displayed with 8 options on it,
- choose the option which is required by either pressing the corresponding number or by
scrolling backwards / forwards and pressing the <ENTER> when the correct option is
highlighted,
- enter the amount to be paid out using the numeric keys, then
- select the media by which the amount is to be paid out, e.g. CASH.
26. DEPOSIT IN / DEPOSIT OUT
This key is used to print out a deposited amount onto the receipt or to accept a previous
deposit as part of the final payment. This function can be restricted to work in the 'X' or
'Z1/P' key positions instead of 'R' by programming (SP-113, SF-13).
a) Deposit In
When a customer is paying a deposit,
- sign on a clerk,
- enter the amount of the deposit and
- press the <DEPOSIT> key and a media key.
A receipt will be printed for the customer to keep as proof of payment.
b) Deposit Out
When the customer wishes to pay the whole amount, the deposit can be taken into account at the
beginning by pressing the <DEPOSIT> key and then entering the amount followed with
depression of a media key. This deposit out will then be subtracted from the total value of the
registered items.
13. OPERATION SEQUENCES
36
27. BILL / TABLE TRACKING SYSTEM - EXPLANATION
The bill / table tracking system records detailed registration contents for each bill. The bill is
identified by a bill number or a table number. It can be opened and temporarily closed as
many times as necessary until it is finally closed by a media key.
Tracks can be picked up and stored either by table number or by a bill number or both.
Multiple bills can be stored for each table if allowed by programming.
Multiple Bills per Table
If set by programming (SF-37), it is possible to have more than one bill assigned to
each table. This function is useful, for example, if there are two groups of people at one
table, each group wishing to pay separately.
Auto Assign Bill # Function
This function, if set by programming (SF-37), makes the ECR assign a sequential bill
number automatically to a track when storing.
Auto Bill # Unique Function
This function, if set by programming (SF-37), makes the ECR automatically assign a
bill number whose leftmost digit represents the ECR's ID number. For example, ECR
1's bills will be 10001 ~ 19999 and ECR 2's 20001 ~ 29999. This therefore makes the
bill number unique and the same bill number cannot be created on any other ECRs in a
network, although it can still be picked up by these ECRs using the floating track
system.
Bill # System
If using the Bill # system, the user must, when storing a track, give the ECR a 5-digit of
bill number, unless the 'AUTO ASSIGN BILL NO' function is set.
The user may also assign a table number for the track, but this is not compulsory.
Table # System
If using the Table # system, the user must, when storing a track, assign a 3-digit of table
number to the track.
The user may also assign a bill number for the track, but this is not compulsory. If the
'AUTO ASSIGN BILL NO' function is set then the ECR will automatically assign a bill
number to this table when storing.
13. OPERATION SEQUENCES
37
28. BILL / TABLE TRACKING OPERATIONS
1) Bill # System
Assigning a bill number
A 5-digit of bill number can be assigned to a transaction at any time during the transaction by
pressing the <BILL #> key, entering a number for the bill, then pressing <ENTER>.
A bill number can also be assigned at the end of the sale by pressing <N.B./STORAGE>, in this
case the ECR will request a bill number which can be input by using the ten-key and then pressing
<ENTER>. If 'AUTO ASSIGN BILL NO' function is set then a bill number will automatically be
assigned when storing.
Storing a bill
A bill can be stored at any time during the transaction by pressing the <N.B./STORAGE> key.
The bill is immediately stored and the clerk signed off (unless programmed to stay on). If a bill
number has not already been entered then the ECR will ask for a bill number before storing the
transaction. The ECR will NOT ask for a bill number if the 'AUTO ASSIGN BILL NO' function
is set, in this case it will generate it's own bill number and store the bill immediately.
Retrieving a bill
A previously stored bill can be retrieved at any time by entering the bill number and then pressing
the <BILL #> key. The bill will be retrieved and the transactions it contains will be displayed on
the screen (unless programmed not to do so by SF-37). Further operations can now be performed
and the bill can be stored and retrieved as many times as necessary until it is finalized by a media
key.
2) Table # System
Assigning a table number
A 3-digit of table number can be assigned to a transaction at any time during the transaction by
pressing the <TABLE #> key, entering a number for the table, then pressing <ENTER>. A table
number can also be assigned at the end of the sale by pressing <N.B./STORAGE>, the ECR will
then request a table number which can be input and followed by pressing <ENTER>.
Storing a table
A table can be stored at any time during the transaction by pressing the <N.B./STORAGE> key.
The table is immediately stored and the clerk signed off (unless programmed to stay on). If a table
number has not already been entered then the ECR will ask for a table number before storing the
transaction. If the 'AUTO ASSIGN BILL NO' function is set, the ECR will generate its own bill
number and a table number input will be requested.
Retrieving a table
A previously stored table can be retrieved at any time by entering the table number and then
pressing the <TABLE #> key. The table will be retrieved and the transactions it contains will be
displayed on the screen. Further operations can now be performed and the table can be stored and
retrieved as many times as necessary until it is finalized by a media key. If multiple bills per table
are being used, retrieving a table will display a list of the bills it contains for the user to choose
from (max. bills per table is 8).
13. OPERATION SEQUENCES
38
29. BILL / TABLE TRANSFER
With the Bill / Table Tracking System in use, the transfer is available when using either the
table number system or the bill number system and with either automatic bill numbers or
manual bill numbers.
When a bill / table is transferred, the bill / table being transferred to will inherit all the details
from the source bill, the source bill will then be deleted.
a) Transferring by Bill Number
- Sign on a clerk,
- open the Bill you wish to transfer TO either by creating it or by opening an existing bill,
- enter the number of the bill you wish to transfer FROM and
- press the <BILL #> key.
The current bill will now have the contents of the old bill transferred to it and the old bill
will be deleted.
b) Transferring by Table Number
- Sign on a clerk,
- open the Table you wish to transfer TO either by creating it or by opening an existing
table,
- enter the number of the table you wish to transfer FROM and
- press the <TABLE #> key.
The current table will now have the contents of the old table transferred to it and the old
table will be deleted.
c) Changing Table Number
When the table is already opened, the table number can be changed without having to
transfer it by simply pressing <TABLE #> and entering a new table number.
d) Split Bill
- Sign on a clerk,
- open the Bill you wish to split,
- press the <SPLIT BILL> key,
- select the item you wish to transfer by using the <SCROLL FWD/BACK> keys and
press the <ENTER> key, then the selected item will show a "TRANSFERRED"
message on the display. You can repeat this operation to transfer other items.
- After the item(s) transfer is completed, press the <SPLIT BILL> key again to finish the
split (original) bill operation, then the split bill is automatically N.B. closed.
The transferred items are displayed, then continue the registration, press a media key to
close the new transaction, press the <BILL #> / <TABLE #> key to close the new
transaction as a new bill as required.
13. OPERATION SEQUENCES
39
30. NUMBER OF PERSONS
The Number of Persons can be entered using the <PERSON> key. The ECR can be set by
programming to allow just one type of person or a list can be displayed on pressing the key so
that the number of persons can be further split into groups, for example, 2 Adults and 3
Children.
To enter the number of persons, just enter the number of persons and press the <PERSON>
key. If set to display a list then the ECR will do so, upon depression of the <PERSON> key,
enabling the user to choose a person type by selecting off the list. The ECR will only display
the last person type selected. The number of persons will be displayed every time the
transaction is recalled.
31. SERVER NUMBER
The Server number can be entered using the <SERVER> key. This function is useful in
setups where one person serves a table and he/she will be the only one to serve that table.
To enter a server number, just enter a number and press the <SERVER> key. The ECR will
then display the server number every time that particular transaction is recalled.
13. OPERATION SEQUENCES
40
32. SUBTOTAL BILL OPERATIONS
On the UX-7000/7500 a subtotal bill with a single line header can be printed on either the slip
printer (TP-620) or on the internal receipt printer. If using a UX-M750 then the buffer print
can be done on a remote receipt printer, or on a slip printer if fitted.
If 'Instant Subtotal Bill permitted' (SF-65) has been programmed, you can print Subtotal Bill
anytime during a transaction by pressing the <BUFFER PRINT> key. If it is not permitted,
you must have a bill / table which has previously been stored to print a subtotal bill. The
difference between the normal subtotal bill and the instant subtotal bill is that the instant one
will not have the last line information and bottom logo.
If programmed, all subtotal bills will have a blank TIP line and blank SUBTOTAL line after
the normal Subtotal line on the bill. When printing on a Slip then by adding the TIP after the
subtotal bill will cause a full bill to be printed after payment has been entered.
There are two methods to issue a normal subtotal bill such as "subtotal bill by table number"
or "by bill number".
SUBTOTAL BILL bY TABLE NUMBER
- Sign on a clerk,
- press the <TABLE #> key,
- enter the number of the table using the numeric keys and
- then press the <BUFFER PRINT> key, or press the <SLIP PRINT> key.
(<BUFFER PRINT> prints the subtotal bill on the internal / external receipt printer and <SLIP
PRINT> prints on the slip printer), or
- Sign on a clerk,
- enter the table number using numeric keys and
- press <BUFFER PRINT> key or <SLIP PRINT> key.
SUBTOTAL BILL BY BILL NUMBER
- Sign on a clerk,
- press the <BILL #> key,
- enter the number of the bill using the numeric keys and then press the <BUFFER PRINT> key,
or press the <SLIP PRINT> key.
(<BUFFER PRINT> prints the subtotal bill on the internal / external receipt printer and <SLIP
PRINT> prints on the slip printer), or
- Sign on a clerk,
- enter bill number using numeric keys and
- press <BUFFER PRINT> key or <SLIP PRINT> key.
13. OPERATION SEQUENCES
41
33. CHECK-OUT BILL OPERATIONS
On the UX-7000/7500 a check-out bill with a single line header can be printed on either the
slip printer (TP-620) or on the internal receipt printer. If using a UX-M750 then the checkout bill can be printed on a remote receipt printer or on a slip printer if it is fitted. To print a
check-out bill you must have a bill / table which has previously been stored. Check-out bill
issue compulsory can be programmed (SF35,E & SF36,F).
-
Sign on a clerk,
enter the number of the table or bill using the numeric keys and
press the <TABLE #> / <BILL #> key to pick up the bill.
Then press one of the media keys to finally close the bill.
Press the <BUFFER PRINT> key to print the check-out bill on the internal printer or press
the <SLIP PRINT> key to print it on the slip printer.
34. TICKET SYSTEM
If PLU is set to Ticket item (PLU flag 3) and TICKET SYSTEM (SF-70) has been
programmed, number of tickets preprogrammed by linked group (single, double, triple or
quadruple ticket) will be printed prior to a normal receipt issue when the transaction is closed.
Each ticket will have a consecutive ticket number, logo, PLU price, PLU centered, last line,
single line top logo and single line bottom logo if programmed. Paper cutting method is
fixed to a full cut.
If PLU is set to Ticket item and "Single ticket item enabled" (SF-70) has been programmed,
the PLU is closed automatically as a single item without a media key depression. However,
before this single ticket item is entered, if a non-ticket item is entered, then the transaction
will not be closed automatically.
If the internal KP function with ticket function is used, many types of ticket issue are also
available. (The internal KP issues are used as ticket.)
For example,
Ticket header
Orange Juice
Beer
Mix Sandwich
Tuna Salad
Ticket header
drink menu
set to KP 1
food menu
(not set to KP)
Drink menu (non-ticket items)
Food menu (ticket items)
Orange Juice
Beer
Ticket header
set to KP 1
Ticket header
Mix Sandwich
Tuna Salad
Ticket header
set to KP 2
Mix Sandwich
Tuna Salad
KP names are used for the ticket headers.
Orange Juice
Beer
Drink menu (non-ticket items)
Food menu (ticekt items)
Mix Sandwich
Tuna Salad
Drink menu & Food menu
(non-ticket items)
13. OPERATION SEQUENCES
42
Options.
1. PLU Modifier Description (Large, Small, etc.) is printed.
2. Ticket Issue on the Remote Printer is available for the UX-M750.
NA-710/730 + CBM-231
: Ticket issue with auto-cut function
TP-420
: Ticket issue without auto-cut function
35. COUPON PLU
Many coupons are available using PLU. Coupon PLU can be set by SF-122 PLU flag 4 and if
programmed so the sales of all coupon PLUs are added to the TTL 20 memory. The total
sales amount of coupon can be confirmed on the transaction report and the sales amount of
each coupon PLU are shown on the coupon PLU report but will not be shown on the PLU
reports.
When Coupons are used, the total sales amount of transaction with the key/symbol name #66
will always be printed at the end of the receipt.
Registration
PLU
PLU
Coupon 1
Coupon 2
CASH
Receipt sample
PLU name
PLU name
Coupon 1
Coupon 2
10.00
20.00
-5.00
-10.00
----------C A S H
15.00
Coupon tot
15.00
TTL 20 memory is used (if programmed),
Tax sales 1
28.04
not printed if programmed
Tax 1
1.96
T O T A L
30.00
total sales amount (key/symbol #66)
36. TIP OPERATION
Tip amount can be entered using the <TIP> key. First enter Tip amount then press the <TIP>
key. Tip amount is shown on Transaction reports and Clerk reports. However, it is not added
to the hourly sales and grand total.
13. OPERATION SEQUENCES
43
37. DRIVE THRU FUNCTION (with Floating Track System)
This function will be available under the following settings:
- Drive thru enabled (SF-74)
- Order taker ECR ID (SF-74) --- required if several ECRs are used
- Floating track system (SF-45)
- Auto assign bill number (SF-37)
- Auto assign bill number unique (SF-37)
receives items
and pays for them
orders over
microphone
UX-M750
RS485
IRC line
UX-7000
ORDER TAKER ECR
RS232C
CASHIER ECR
NA-710
KITCHEN PRINTER
Operation of Cashier ECR
Operation of Order Taker ECR
1. Cashier presses the <TABLE #> key to pick
1. Operator registers the orders and
confirms them.
2. Presses the <N.B./STORAGE> key. A
2.
Bill # will be automatically generated at
this point and the subtotal including Tax
is displayed.
3. The order is sent to a KP.
4. Advises the customer the due amount and
requests to move to Cashier counter.
3.
4.
5.
up the track. The oldest track from the order
taker ECR is displayed.
Cashier adds/deletes items from the order if
required and presses the <SUBTOTAL> key
to display the current subtotal including tax.
Receives payment from the customer.
Enters the amount via a Media Key, any
items which were added will be sent to the
KP and a receipt will be issued.
Hands over the ordered items.
Operation when Order counter is to be closed (quiet times)
1. Operator of Order counter presses the <CLERK> key to sign off after taking his last order.
2. Cashier continues to pick up tracks by the <TABLE #> key until all tracks have been sent from
the Order Taker ECR.
3. Cashier may now take orders and either close the transaction directly, or press the
<N.B./STORAGE> key. Any track stored by this method can be picked up in sequence.
4. As soon as Clerk signs on in 'R' mode to the Order Taker ECR, the Cashier ECR will
commence picking tracks up from the Order Taker ECR. It is essential therefore that a Clerk
does not sign on until all local tracks on the Cashier ECR have been processed.
13. OPERATION SEQUENCES
44
38. SET MENU
Overview.
This feature expands the operation of the Look-up PLUs in order to link a number of Lists
together as might be seen on a restaurant menu as shown in the example below.
With the new Set Menu feature, these may now be accessed and charged for by pressing one
SET MENU PLU key. Up to 3 courses may be offered on first selecting the item, and 2
further courses selected later (e.g. Desserts & Beverages).
ÿþýü
ÿþýüþûúùøýüû
ø
þúùø
ø
ú ýþ ü
ÿ ý
úÿ
ý
ý
üúù
ú ú ýø
û ø ú
üúÿü
ú ú üø
ý
üú ø
ÿû øø ú ø
ú
ø
üú ýþ ü
SET MENU PLU
Sunday Special
(PLU programmed as set menu item)
PLU
PLU
PLU
PLU
Starter (look-up PLU)
PLU
PLU
PLU
Main Course (look-up PLU)
PLU
PLU
PLU
linked to COND1 of set menu item
linked to COND2 of set menu item
Desserts (look-up PLU)
linked to COND3 of set menu item
Option Course
ý
úýøú
PLU
Beverages (look-up PLU)
linked to COND4 of set menu item
Procedure.
In order to implement this a number of steps need to be followed.
1.* Program PLUs for each of the items on the menu. These may include any cooking
instructions and/or condiment PLUs. They will of course need prices in the relevant Price
Levels. In addition, if there is any supplementary charge to be added to the Set Menu
price, as can be seen with Halibut Steak this must be entered into the Extra Price field for
the PLU.
2. Create Look-up PLUs for each of the courses (e.g. Starter, Main Course, Desserts and
Beverages). Assign the PLUs to the Look-up PLUs.
3. Program one PLU as the Set Menu item (e.g. Sunday Special) by PLU flag 5. Set its
COND links to the required Look-up PLUs. The first 3 COND links are the courses
which will be offered initially, the last 2 CONDs are the ones which may be selected later.
4. Allocate the PLUs to the keyboard as normal.
5. Add the SET MENU OPTION 1 & 2 Keys to the keyboard also, these allow selection of
the last two COND items from the Set Menu PLU.
13. OPERATION SEQUENCES
45
Operation.
1. Sign a clerk on.
2. Press the PLU key which has been programmed as "set menu item". The first Lookup
Group (Starters) is appeared.
3. Select the required item and any cooking instructions/condiments which are offered. (The
<CLEAR> key cancels the Set Menu at this point.)
4. The second Lookup Group (Main Course) is appeared.
5. Select which Main Course is required and any cooking instructions/condiments offered.
6. If a third Lookup Group is programmed, this too will be offered.
7. A Bill/Table Number may then be allocated and the transaction stored.
8. When the remaining Set Menu courses are required to be added, pick-up the bill.
9. The first of the remaining courses - the 4th Lookup Group (e.g. Desserts) - may be offered
by programming option. Or press the <SET MENU OPTION 1> key for the 4th Lookup
Group.
10. The <SET MENU OPTION 2> key will offer the final course.
Options.
1. 'PLU offers at pick up' (SF-16.G) will automatically prompt the operator for remaining
courses when the bill is picked-up. If both 4th and 5th courses exist, at this time only the
first one will be presented. In order for the last course to be presented, the operator must
either store the bill and pick it up again or press the <SET MENU OPTION 2> key.
2. PLUs entered as the set menu item will not be printed if programmed (SF-64.F).
However, it WILL appear if they have an extra price for a supplementary charge.
Limitations.
1. PLUs in Look-up PLUs must exist and be available for use in normal operation. If for
any reason they cause a mis-operation the Set Menu function will fail to proceed to the
next link.
2. None of the items linked to the Set Menu PLU can be corrected on their own, the whole of
the Set Menu must be corrected.
3. Correcting the Set Menu PLU will not remove any of the 4th/5th Option Courses these
must be corrected separately.
4. If unused options are still allocated to a Set Menu PLU and this item is transferred to
another bill, the unused options will also be transferred. The 4th/5th Option Courses
which have already been used must be transferred separately.
5. If one of the 4th/5th option courses is corrected, it cannot be re-entered unless ALL
options are re-enabled (see below).
Re-enabling Option Courses
In order to allow for corrected options to be accessed again, the following procedure must be
followed:1. Turn Control Key to X.
2. Select the Set Menu PLU again, this will insert markers for the two options into the track.
- Nothing will be seen on the LCD.
3. Turn the Control Key to R.
4. Press the required Set Menu Option key.
Note: It must be noted that there is no limit to the number of times this operation may be performed and if two
options are available for the Set Menu, both will be added into the track even if only one of the options
has been corrected.
13. OPERATION SEQUENCES
46
39. SEAT NUMBER SYSTEM
Assigning Seat Numbers.
Immediately after a clerk signs on, SEAT # 1 is assigned to the transaction automatically. To
assign a new seat number, first enter the seat number and depress the <SEAT> key, then the
display will indicate the new current seat number.
Changing Assigned Seat Numbers.
1. Move the cursor to the item you wish to change.
2. Press the <SEAT> key. A message advising 'Assign New Seat' (Warning Message #79)
will be displayed. (<CLEAR> reverts to normal sales mode.)
3. Enter the new seat number and press the <ENTER> key. Note that the display will not
alter at this point. If you wish to view the changes, store and retrieve the Clerk. Only the
Major PLU or Set Menu PLU can be changed, all related items will be changed
automatically.
Splitting Seats to Another Bill.
All the items assigned to a seat may be transferred to another bill. It is available by multiple
seat number selection, e.g. Seats 1 & 3 may be split into a bill of their own. Items split from a
bill will always maintain their Seat Number identity.
1. Press the <SPLIT> key.
2. Enter the number of the seat to be transferred and press the <SEAT> key. All the items
will be marked as transferred.
3. If another seat is to be transferred to the same bill, repeat step 2.
4. If individual items are to be transferred, select item as normal using the Scroll and Enter
keys. (Note that they will take their seat identity with them.)
5. Press the <SPLIT> key to finalize the operation.
Subtotal Bill.
This operation has not changed, either press the <BUFFER PRINT> key from within the
transaction, or enter the bill/table number and press <BUFFER PRINT>. The subtotal bills in
Seat Number system will be printed out in seat order.
Notes.
- The PLUs within each seat are automatically sorted into Major Group Order.
- If consolidation is selected then the items will be consolidated within the seat order.
- For Add-on Tax systems, a MEMO TAX line is included before the Subtotal. It should be noted
that if all the taxes are added together they will not match the total tax printed at the end of the bill,
this is due to rounding calculations and tax table splits.
Final Bill/Receipt.
The final bill will not be printed in seat order unless flagged to do so (SF-79), or the
following operation is performed. The final receipt normally prints in the standard format,
i.e. the items will be separated into category or major group according to the flags.
1. Press <BUFFER PRINT>.
2. Press <SEAT>.
3. Press <BUFFER PRINT>.
13. OPERATION SEQUENCES
47
Limitations.
1. Where SET MENU PLUs are in use, the SEAT must be selected prior to pressing the
<SET MENU OPTION> key, as only options for that SEAT will be displayed.
2. Printouts in Seat Order will be automatically stored into Major Group Categories, although
the subtotals for these would normally be flagged not to appear on the receipt.
3. Transferring a Bill into a current transaction will bring the seat numbers with the PLUs,
i.e. if there are items on Seat 1 in the current bill and items on seat 1 in the bill being
transferred they will all be marked as assigned to seat 1.
40. CARD DATA CAPTURE
Up to 20 digits of card information (from the first data field) are captured as Non-Add
Account operation by using the <ACCOUNT #> key.
- Press the <ACCOUNT #> key.
- ECR prompts for Swipe Card, at which point the card may either be swiped, or the number
entered.
Note. Only 16 digits are permitted when a card number is entered manually followed by the
<ACCOUNT #> key.
41. PRICE INQUIRY
You can see the PLU price by using the <PRICE> key.
- Press the <PRICE> key followed by Hard PLU key, PLU Number entry & <ENTER> or
scan item. In addition the modifier key may be pressed after the <PRICE> key however it
will not be displayed until the PLU has been entered.
- Press the <CLEAR> key to return to sales screen.
48
14. ON LINE ROOM SYSTEM
1. ROOM SYSTEM - EXPLANATION
The UX-7000 series has been designed with flexibility in mind, in terms of both hardware
and firmware, to allow the appropriate configuration to be used in all the different revenue
centers of a hotel. However, while the ECR in the restaurant functions differently to the ECR
at the leisure center admissions desk, which in turn is different to the ECR in the bar, all of
them have the same communications protocol system. This enables simple interfacing to a
Property Management System (PMS) computer, for Room Account Charging, by the
following method.
The UX-7000 series has the ability to interrogate, in real-time, a PMS and receive
information concerning guest occupancy of a particular room. After verification, any
transaction details registered can then be logged. These details consist of the Major Group
and Vatable sales totals along with security details such as Transaction Consecutive Number,
etc. Communications for this system is made available via RS-232C.
Available from your Uniwell dealer is a software package entitled "Rover Suite", which
allows interfacing of this system to existing PMS with minor development modifications
needed.
2. ROOM SYSTEM - OPERATION
The ECR can have 8 names assigned to each room. The operation to assign a transaction to a
person in a room is as follows:
Sign on a clerk, make the sale as normal but before finalizing enter a room number and press
the <ROOM> key, the ECR will bring up a list of people in the room and one can be chosen,
the sale will then be charged to that room, it can then be automatically finalized.
49
15. KITCHEN PRINTER
The UX-7000 series can have up to 8 kitchen printers (TP-420 or NA-710/730 + thermal
terminal printer) attached, PLUs can be individually programmed to print on any or all of the
kitchen printers. The ECR can also use the internal printer as a kitchen printer, this is
selectable by programming.
SEND KEY
During a transaction without a closing or a storage, all PLUs are transmitted to Kitchen
Printers immediately by depressing the <SEND> key. Bill or Table number is required
before pressing the <SEND> key, if programmed (SF-77).
REDIRECT KEY
Allows a manual redirection of Main Kitchen Printer data to the backup Kitchen Printer.
Enter one of KP number 1 ~ 8 and press the <REDIRECT> key.
For example, when ( 2 ) and <REDIRECT> key are depressed, then all PLUs which should be
transmitted to KP 2 are transmitted to the backup Kitchen Printer of KP 2.
Sample Kitchen Print
----------------------BAR TERMINAL
-->
ECR name --> KP name (16 digit each)
MAIN MEAL KP
BILL #
10005
TABLE #
SERVER
PERSONS
7
2
2
GARDEN
----------------------------------------MAIN MEALS------------------
BEEF CURRY
SALAD
category name (16 digit, printed if programmed)
main PLU
condiment PLU (in red or black)
main PLU
cooking instruction (in red or black)
condiment PLU (in red or black)
FILLET STEAK
WELL DONE
SALAD
CLERK 001
bill number (if entered)
table number (if entered)
server number (if entered)
number of persons (if entered)
location (if entered)
18/06/96 13:07
clerk name, date & time
Print Options.
* Bill number is printed large, in red if the Bill number system is in use, or Table number is large
and red if Table number system is in use.
* Voids & Refunds can be printed in red or black or they can be omitted (SF-42).
* Condiments uses own kitchen printer or the same kitchen printer as the main PLU (SF-42).
* PLUs can be selected to print only on external kitchen printer, they can also be selected to print tall
or normal size on internal kitchen printer (SF-42).
* PLU codes can be printed after the PLU descriptors if programmed (SF-20).
* Internal KP prints the PLU price if programmed (SF-65).
50
* KP will print the Seat Number for ALL main PLUs (SF-77). When the internal printer is used as
KP this will only occur if the system is NOT flagged to print prices on the Internal KP.
* Kitchen monitor system is available with a certain application software.
51
16. SLIP PRINTER
The UX-7000 series can have up to 8 slip printers (TP-620 model) attached. Slip print
compulsory or not compulsory can be programmed.
Depression of the <SLIP PRINT> key prints a post-receipt slip on the slip printer. A subtotal
bill or check-out bill can also be issued on the slip printer. If more than two pages of slip is
printed, according to the programming of SF-64, Slip prints Header (Bill #, Table #, etc.)
with page number on the top of each slip paper if one of bill, table, server, location or
person has been entered.
skip lines (0 ~7) can be programmed
**********************************************
*
SLIP PRINT SAMPLE
*
*
(46 digits)
*
*
5 line wide logo programmed by SP-141
*
**********************************************
----------------------------------------------
BILL #
10005
TABLE #
SERVER
PERSONS
7
2
2
GARDEN
---------------------------------------------BEEF CURRY
5.00
SALAD
FILLET STEAK
12.00
WELL DONE
SALAD
-----------CASH
17.00
CLERK 001
#888-001-0032-0001 19/07/96 16:21-R
skip lines (0 ~ 3) can be programmed
--------- header ---------bill number (if entered)
table number (if entered)
server number (if entered)
number of persons (if entered)
location (if entered)
-----------------------------
main PLU
cooking instruction
condiment PLU
clerk name
machine # - clerk sequential # - consecutive # location #, date, time, mode
**********************************************
3 line wide logo programmed by SP-141
**********************************************
Print Options.
* Up to 63 lines per slip can be programmed (SF-47).
* Items will be separated into category or major group (SF-64).
* The seat numbers will not be printed unless flagged to do so (SF-79), or the certain operation is
performed. Refer to 39. Seat Number System.
* PLUs entered as the set menu item will not be printed if programmed (SF-64).
52
17. REPORTING
1. X/Z REPORTS
To take a report:
- Turn the control key to the appropriate key position,
X position will take a read only report
Z1 or Z2 positions will reset the sales data which contained in the report
- enter the number of the report using the numeric keys then press <ENTER>,
- some of the reports will then ask for more details such as a range of PLUs, just enter
the details and press <ENTER>,
- to issue the report, press <MEDIA 8>.
- the report on the display is available by pressing <TTL 1> if programmed (SF-25).
Options:
- After a report has been taken, the clerk will sign-off automatically if programmed (SF-17).
- Below X-90 reports (01~85) will not be shown on the report list if programmed (SF-25).
- All Sequential & Individual reports will not be shown on the report list if programmed (SF-25).
- Reports will not be printed on Journal if programmed (SF-25).
- Z-01 report will reset Major group, Group, Clerk, CID, Consecutive # and Ticket # if programmed
(SF-26,27).
- Z-01 report will de-assign the hard clerk keys from the keyboard (SF-27).
REP. #
X/Z1-01
X/Z2-02
X/Z1-03
X/Z2-04
Z2-05
1st
2nd
1st
2nd
REPORT
Auto Full Transaction
CONTENTS
Major groups (if programmed), Groups (if programmed),
Clerks (if programmed), Full transaction
Full Transaction
Taxable sales, Tax amounts, GST VAT sales, GST VAT SF-26
amounts, Exempted taxable sales (if programmed),
Exempted tax amounts (if programmed)
Count/amount of media, void, discount, correction,
%1~3, P/O, tip, deposit, coupon total
Count of receipt, persons, no sale and clear key
Only for 1st level : CID 1/2, CID 1/2 at declaration, Cash
declared for drawer 1/2, Discrepancy for drawer 1/2, Total
open tracks, Total open training tracks, GT 1/2
Grand total 1 value
Grand Total 1
X/Z1-06
Hourly (24 or 48 time zone)
Each hour: Count, Persons count, Amount
All hours: Count, Persons count, Amount
X/Z1-07
Deposit Balance
Deposit count, Amount
X/Z1-08
X/Z1-09
X/Z1-10
CID 1
CID 2
Hourly Major Groups
Cash In Drawer 1 amount
Cash In Drawer 2 amount
Each hour: Qty, Amount of each major groups, Total
Qty, Total Amount of all major groups
REF.
SF-26
SF-27
53
SF-25
Sequential Clerk
Each clerk: Commission rate/value (if programmed),
Average sales (if programmed)
Count/ Amount of media, void, refund, discount,
correction, %1~3, P/O, tip, deposit, coupon total
Count of X-report, Z-report, receipt, clear key, persons,
no sale
Amount of 4 sales types
All clerks: 4 sales types
As X/Z-11, 12 but for range of clerks
X/Z1-15 1st
X/Z2-16 2nd
Individual Clerk
As X/Z-11, 12 but for selected clerks
SF-25
X/Z1-19
Time Attendance
X/Z1-21 1st
X/Z2-22 2nd
Full Group
SF-25
X/Z1-23 1st
X/Z2-24 2nd
Sequential Group
Each Group: Quantity, Amount, Average sales (if
programmed), % turnover (if programmed)
All Groups: Quantity, Amount
As X/Z-21, 22 but for range of groups
X/Z1-25 1st
X/Z2-26 2nd
Individual Group
As X/Z-21, 22 but for selected groups
SF-25
X/Z1-27 1st
X/Z2-28 2nd
Major Grouped Group
As X/Z-21, 22 but for major group links
SF-25
X/Z1-31 1st
X/Z2-32 2nd
Major Group
Each MG: Qty, Amount, Average sales (if programmed), SF-25
% turnover (if programmed)
All MG: Qty, Amount
X/Z1-35 1st
X/Z2-36 2nd
Coupon PLU
SF-27
X/Z1-37 1st
X/Z2-38 2nd
PLU Totalizer
Each Coupon PLU: PLU #, name, Total Qty, Total
value
All Coupon PLUs: Total quantity, Total value
Each PLU: Qty / Value for price level 1~3
All PLUs: Total quantity, Total value
X/Z1-41 1st
X/Z2-42 2nd
Full PLU
SF-27
X/Z1-43 1st
X/Z2-44 2nd
Sequential PLU
Each PLU: PLU # (if programmed), name, Date & time
last sold (if programmed), Qty / Value for price level 1~3
(if programmed), Total Qty, Total value
All PLUs: Total quantity, Total value
As X/Z-41, 42 but for range of PLUs
X/Z1-45 1st
X/Z2-46 2nd
Individual PLU
As X/Z-41, 42 but for selected PLUs
SF-27
X/Z1-47 1st
X/Z2-48 2nd
Grouped PLU
As X/Z-41, 42 but for group link
SF-27
X/Z1-49
X/Z1-51 1st
X/Z2-52 2nd
PLU Time (Last Sold PLU)
Full PLU <a> Price Level 1
Each PLU: PLU name, Time & Date last sold
Each PLU: PLU # (if programmed), name, Qty/Value for SF-27
price level 1
All PLUs: Total Qty / Value for price level 1
X/Z1-11 1st
X/Z2-12 2nd
Full Clerk
X/Z1-13 1st
X/Z2-14 2nd
SF-25
SF-25
SF-27
SF-27
54
X/Z1-53
X/Z2-54
X/Z1-55
X/Z2-56
X/Z1-57
X/Z2-58
X/Z1-59
X/Z2-60
X/Z1-61
X/Z2-62
X/Z1-63
X/Z2-64
X/Z1-65
X/Z2-66
X/Z1-67
X/Z2-68
Z2-71
1st
2nd
1st
2nd
1st
2nd
1st
2nd
1st
2nd
1st
2nd
1st
2nd
1st
2nd
Full PLU <b> Price Level 2
As X/Z-51, 52 but for price level 2
SF-27
Full PLU <c> Price Level 3
As X/Z-51, 52 but for price level 3
SF-27
Sequential PLU <a> Price
Level 1
As X/Z-51, 52 but for range of PLU for price level 1
SF-27
Sequential PLU <b> Price
Level 2
As X/Z-51, 52 but for range of PLU for price level 2
SF-27
Sequential PLU <c> Price
Level 3
As X/Z-51, 52 but for range of PLU for price level 3
SF-27
Individual PLU <a> Price
Level 1
As X/Z-51, 52 but for selected PLU for price level 1
SF-27
Individual PLU <b> Price
Level 2
As X/Z-51, 52 but for selected PLU for price level 2
SF-27
Individual PLU <c> Price
Level 3
As X/Z-51, 52 but for selected PLU price level 3
SF-27
Audit Report
(password required)
Count of: Audit reports, Power off/on, Initial resets, Z1
reports, Z2 reports, Date changes, Time changes, Secret
programming functions, Audit attempts, Clear key
operations, No sales, Price overrides, Training clerk sign
ons
Count & Amount of: Void, Refund, Discount,
Correction, %1~%3, P/O, Tip, Coupon total
Amount of: Grand Total since last audit
Time & Date of: Last registration, Last audit
X-80
X/Z1-81
Tracking Total
Full Tracking
X-82
Full Server Track
X-83
Individual Server Track
Count / Value of unclosed tracks, unclosed training tracks
Each Track: Clerk name (if assigned), Bill # (if
assigned), Table # (if assigned), Training (if so), Track
value
Total Tracks: Count/Value of unclosed tracks, unclosed
training tracks
Each Server: Bill # (if assigned), Table # (if assigned),
Training (if so), Track value
All Servers: Count/Value of unclosed tracks, unclosed
training tracks
As X-82 but for individual server track
X/Z2-85
Deleted PLU (printed if
programmed)
Each PLU flagged for deletion: PLU #, name
All PLUs: count of no. of PLUs to be deleted
SF-27
55
2. PROGRAM DUMPS
X-90
Program Information
Major Group Info: Major group number, Name, Flag
Group Info: Group number, Name, Flag, Major group link
Clerk Info: Clerk number, Name, Code, Flag, Commission, Report security flag, Program security flag
PLU Info: PLU number, Name, Price level 1~ 3 (Standard, Modifier 1, Modifier 2), PLU Flags, HALO,
Kitchen printer flag, Category, Group, Cooking instruction group, Condiment group 1~5, Extra price
Look-Up PLU Info: Look-up PLU number, Name, Linked PLU number, Name
Condiment Group Info: Condiment group number, Name, Condiment PLU number, Name
Media Info: Media number, Name, Flags, HALO, Exchange rate
Tax Info: Tax rates 1 ~ 4
Percentage Info: Percentage rates 1 ~ 3
SF Flags Info: Flag settings
SF Meanings Info: Flag number, Name, Meaning of each bit and setting
EJF Flags Info: EJF flag settings
Warning Message Info: Warning number, Message
User Text Info: User text number, Text
Cooking Info: Cooking instruction number, Text
Cooking Group Info: Cooking group number, Associated cooking instructions
Category Info: Category number, Name
Location Info: Location number, Name
KP Names Info: Kitchen printer number, Name
P/O Names Info: Paid out name number, Name
Person Names Info: Person name number, Name
Flex Keyboard Info: Key number, Flexible function key
PLU Menu Info : Menu 1 ~ 5
Time Zones Info: Hour start time
Menu Times Info: Menu name, Start time, Finish time
Price Times Info: Price level name, Start time, Finish time
Program Info Info: Discount amount, Preset tenders 1~5, CID lift 1 & 2, Assorted reports 1~3, Clerk banks,
Maximum clerks, PLU banks, Maximum PLUs, Number of PLUs, Track header banks, Track headers, Track
line banks, Track lines, Free track lines, EJF banks, EJF lines, Look-up PLU banks, Maximum Look-up PLUs,
M/C number, Branch number, IRC ID, IRC location, Serial ID 1, Serial ID 2, Separator, Record Delimiters,
ECR software type & version, date, EP-ROM checksum
X-91
Flexible Program Info
This report is the same as the X-90 report except that the elements of the report are selectable by the user.
56
X-92
PLU Info
A range of PLUs must be selected for this report.
PLU #, name, Price level 1 ~ 3 (Standard, Modifier 1, Modifier 2), PLU flags, HALO, Kitchen printer flag,
Category, Cooking instruction group, Condiment group 1 ~ 5, Extra price
X-93
Grouped PLU Info
A group must be selected for this report. All the PLUs in this group will then be printed.
PLU #, name, Price level 1 ~ 3 (Standard, Modifier 1, Modifier 2), PLU flags, HALO, Kitchen printer flag,
Category, Cooking instruction group, Condiment group 1 ~ 5, Extra price
X-98, Z1-98
EJF Correction Report
The corrected items per transaction is printed on this report including the last line information of each
transaction.
Corrected item's quantity, unit price and amount with 'corrected' message by correction
X-99, Z1-99
Electric Journal Report
All the journal contents are printed on this report.
57
18. IRC SYSTEM
1. IRC SYSTEM - EXPLANATION
It is possible to link up to 16 UX-7000 series ECRs together using IRC (Inter-Register
Communication), this can be done along with up to 8 Kitchen Printers and 8 Slip Printers.
The ECRs can be split into separate locations. Bar ECRs and Restaurant ECRs must not be
mixed within the same location and it is recommended that no more than four ECRs are
programmed with the same location number.
2. FLOATING CLERKS
The Floating Clerk system enables a clerk to open a sale on one ECR and store the balance
under the clerk by signing off. They can then go on to a different ECR, press their clerk key
and the sale which they opened on the first ECR will 'float' across to the current ECR.
3. FLOATING TRACK (BILLS / TABLES)
The floating track system enables bills / tables to be transferred between ECRs on an IRC
network. The bills / tables must be stored before they can be picked up & used on another
ECR.
58
4. IRC REPORTING
For detailed descriptions of the following reports, see the previous reporting section. The
contents of the reports are the same except that the IRC reports are consolidated from all the
machines on the network. Individual ECR reports are also available depending on
programming.
REPORT
Auto Full Transaction - 1st level
Auto Full Transaction - 2nd level
Full Transaction - 1st level
Full Transaction - 2nd level
Grand Total
Hourly
Deposit Balance
CID 1
CID 2
Full Clerk - 1st level
Individual Clerk - 1st level
All Groups - 1st level
All Groups - 2nd level
All Major Groups - 1st level
All Major Groups - 2nd level
Coupon PLU - 1st level
Coupon PLU - 2nd level
PLU Totalizer - 1st level
PLU Totalizer - 2nd level
Full PLU - 1st level
Full PLU - 2nd level
Grouped PLUs - 1st level
Grouped PLUs - 2nd level
Time Last Sold PLU
Tracking Totals
Full Tracking
Full Server Track
Individual Server Track
Electronic Journal (if programmed)
X
¡
¡
¡
¡
Z1/P
¡
¡
¡
¡
¡
¡
¡
¡
¡
¡
¡
¡
¡
¡
¡
¡
¡
¡
¡
¡
¡
¡
¡
¡
¡
¡
¡
¡
¡
¡
¡
¡
¡
¡
¡
¡
¡
¡
¡
¡
Z2
¡
¡
¡
¡
¡
¡
¡
¡
¡
#
8801
8802
8803
8804
8805
8806
8807
8808
8809
8811
8815
8821
8822
8831
8832
8835
8836
8837
8838
8841
8842
8847
8848
8849
8880
8881
8882
8883
8889
59
19. reserved
20. WARNING MESSAGES
60
1. STANDARD WARNING MESSAGES - INDEX
The following is a list of warning messages that the ECR may show, these are sorted into
ALPHABETICAL order for ease of use, with each message is the number of the message
which can be referenced to a short description of what exactly is meant on the next few pages.
ARE YOU SURE
ASSIGN NEW SEAT
BILL EXITS
BILL IN USE
BUSY
CASH DEC COMPULS
CHECKING ECRS
CID 1 LIFT REQD
CID 2 LIFT REQD
CLERK TO PRINT ?
CLOSE DRAWER
CONDIMENT ONLY
CREATE NEW BILL?
ENTER AMOUNT
ENTER BILL
ENTER CLERK
ENTER PERSON
ENTER SERVER
ENTER TABLE
ENTER TEXT
FORMATTING REP
IN COMMUNICATION
IRC INIT REQD
JRNL PAPER OUT
KP ERROR
KP PAPER LOW
KP REDIRECTED
MANAGER KEY REQD
MENU SELECTION
MONITORING JRNL
MUST STORE/CLOSE
MUST TENDER
NO MODIFIERS
NO OPTIONS
NO SUCH PLU
NO SUCH BILL
NO SUCH ROOM
#13
#79
#33
#21
#59
#56
#60
#46
#47
#19
#54
#5
#6
#48
#14
#18
#17
#16
#15
#41
#40
#23
#61
#28
#37
#42
#78
#11
#10
#64
#34
#52
#3
#62
#2
#20
#66
OCCUPIER LIST
OVER LIMITATION
PERSON TYPE
PRESS ANY KEY
PRESS CLEAR KEY
PRESS SUBTOTAL
PRESS X-FOR
PRINTER ERROR
PRINTER HEAD UP
PRINTER HEAD HOT
RECPT PAPER OUT
ROOM COMMS FAIL
SCROLL TO VIEW
SEL ITEMS TO XFR
SELECT CHANGE
SELECT CONDIMENT
SELECT LOCATION
SELECT MEDIA
SELECT OPTION
SELECT PRICES
SENDING TO KP
SENDING TO SLIP
SERVER ONLY
SHORT TENDER
SHUFFLING RAM
SLIP PRINTER ERR
SORTING
SORTING KEY LIST
SORTING PRG LIST
SORTING REP LIST
SWIPE CARD
TRACK AREA OVER
TRANSFER BILL?
TRANSFER TABLE?
Z-01 COMPULSORY
#67
#1
#68
#36
#32
#51
#4
#25
#26
#27
#29
#65
#55
#12
#50
#7
#22
#39
#8
#9
#43
#57
#70
#38
#49
#58
#63
#35
#31
#30
#24
#69
#44
#45
#53
20. WARNING MESSAGES
61
2. WARNING MESSAGE - LISTINGS
WARNING MESSAGE #1
PROBLEM:
CAUSE:
SOLUTION:
WARNING MESSAGE #2
PROBLEM:
CAUSE:
SOLUTION:
CAUSE:
SOLUTION:
SOLUTION:
CAUSE:
SOLUTION:
SOLUTION:
SOLUTION:
-
PRESS X-FOR
-
CONDIMENT ONLY
-
CREATE NEW BILL?
-
SELECT CONDIMENT
No Problem
This is an operator information message, it is telling the operator to choose a
condiment from the list displayed.
Not needed.
WARNING MESSAGE #8
PROBLEM:
CAUSE:
NO MODIFIERS
The operator has attempted to pick up a bill which does not exist.
Bill does not exist.
If a new bill is required, press <ENTER> key to pick up a new bill. If it is not
required, press <CL> key to cancel.
WARNING MESSAGE #7
PROBLEM:
CAUSE:
-
The operator has tried to register a PLU which is programmed to be sold as a
condiment only.
Incorrect key press.
The PLU should only be sold as a condiment, i.e. after a main PLU.
WARNING MESSAGE #6
PROBLEM:
CAUSE:
SOLUTION:
NO SUCH PLU
<X> key was pressed.
While choosing condiments, the user has pressed <X> key to view the
transaction details.
Press <X> key to return to the condiment list.
WARNING MESSAGE #5
PROBLEM:
-
The operator has attempted to modify a PLU that is not permitted to be
modified, i.e. they have tried to sell a half / double where it is not permitted.
The operator may have pressed the wrong PLU key or the PLU may not have
been programmed to accept a modifier.
Ensure that the PLU can be sold in halves / doubles, if it should be then it is
programmed incorrectly.
WARNING MESSAGE #4
PROBLEM:
CAUSE:
OVER LIMITATION
The operator has attempted to register a PLU which does not exist.
Either a PLU has not been programmed correctly, it has been deleted, or it has
not been allocated to the keyboard in the correct place, or it has never existed.
Enter the correct PLU code, re-program the PLU correctly, make sure the PLU
is allocated to the keyboard, make sure it exists.
WARNING MESSAGE #3
PROBLEM:
-
The input number was too large.
The operator may have entered a number that is larger than the ECR can
accept, for example trying to sell 100 x PLU item.
Press <CL> key and re-enter the correct number.
-
SELECT OPTION
No problem
This is an operator information message, it is telling the operator to choose an
option from the list displayed.
Not needed.
20. WARNING MESSAGES
WARNING MESSAGE #9
PROBLEM:
CAUSE:
SOLUTION:
SOLUTION:
SOLUTION:
SOLUTION:
SOLUTION:
CAUSE:
SOLUTION:
SOLUTION:
SEL ITEMS TO XFR
-
ARE YOU SURE
-
ENTER BILL
-
ENTER TABLE
The ECR needs a table number before it can store the transaction. (Table #
system)
The operator has tried to store a transaction without first assigning a table
number to the transaction.
Enter a table number and press <ENTER>, then store the transaction, or press
<CL> if the operator wishes to cancel the operation.
WARNING MESSAGE #16
PROBLEM:
CAUSE:
-
The ECR needs a bill number before it can store the transaction. (Bill # system)
The operator has tried to store a transaction without first assigning a bill
number to the transaction.
Enter a bill number and press <ENTER>, then store the transaction, or press
<CL> if the operator wishes to cancel the operation.
WARNING MESSAGE #15
PROBLEM:
MANAGER KEY REQD
No problem
The ECR is asking if the operator is sure he / she wants to continue with the
present operation, this is because data may be lost if the operator does.
Press <ENTER> to continue or press <CL> to cancel the operation.
WARNING MESSAGE #14
PROBLEM:
CAUSE:
-
No problem
This is an operator information message, it is telling the operator to choose an
item to be transferred.
Select an item, then press <ENTER> key.
WARNING MESSAGE #13
PROBLEM:
CAUSE:
MENU SELECTION
The operator needs a manager key.
The operator has attempted an operation which is allowed only in X or Z1/P
key positions.
See the manager. Only he / she can do the operation, with the appropriate key.
WARNING MESSAGE #12
PROBLEM:
CAUSE:
-
No problem
This is the title for the list that is displayed when the user is selecting a menu.
Not needed.
WARNING MESSAGE #11
PROBLEM:
CAUSE:
SELECT PRICES
No problem.
This is the title for the list which is displayed when price ranges are selected
from a picklist.
Select one of the price ranges.
WARNING MESSAGE #10
PROBLEM:
CAUSE:
SOLUTION:
-
62
-
ENTER SERVER
The ECR needs a server number before it can store the transaction.
The ECR is programmed to have compulsory servers and the operator has tried
to store a transaction without first assigning a server number to the transaction.
Enter a server number and press <ENTER>, then store the transaction.
20. WARNING MESSAGES
WARNING MESSAGE #17
PROBLEM:
CAUSE:
SOLUTION:
SOLUTION:
SOLUTION:
SOLUTION:
NO SUCH BILL
-
BILL IN USE
-
SELECT LOCATION
-
IN COMMUNICATION
No problem.
This is a message which is displayed when the ECR is currently
communicating.
Wait until the message has gone before resuming operation.
WARNING MESSAGE #24
PROBLEM:
CAUSE:
SOLUTION:
-
No problem.
This is the title for the list which is displayed when locations are selected from
a picklist.
Choose a location.
WARNING MESSAGE #23
PROBLEM:
CAUSE:
CLERK TO PRINT ?
The bill / table the operator has tried to pick up is in use by another clerk.
An operator on another machine in an IRC network has attempted to pick up a
bill / table which has already been picked up by another clerk on a different
machine.
Check the correct bill / table number was picked up, if it was then wait until the
bill / table has been stored by the other clerk.
WARNING MESSAGE #22
PROBLEM:
CAUSE:
-
There is no such bill on the ECR.
An incorrect bill or table number has been requested.
Press <CL> key and retry operation with correct bill / table number.
WARNING MESSAGE #21
PROBLEM:
CAUSE:
ENTER CLERK
The ECR needs the operator to enter a clerk number to Buffer Print.
Pressing <BUFFER PRINT> key.
Either, press <BUFFER PRINT> key again to print last clerk, or hit a hard
clerk key, or enter the clerk number and press <CLERK ID> key, or press
<CL> if the operator wishes to cancel the operation.
WARNING MESSAGE #20
PROBLEM:
CAUSE:
SOLUTION:
-
The ECR needs a clerk to be signed on before operation can continue.
The operator has not signed on a clerk.
Sign on a clerk, either by using <CLERK ID> key or using a hard clerk key.
WARNING MESSAGE #19
PROBLEM:
CAUSE:
SOLUTION:
ENTER PERSON
The ECR needs the number of persons before it can store the transaction.
The ECR is programmed to have compulsory persons and the operator has tried
to store a transaction without first assigning the number of persons to the
transaction.
Enter the number of persons and press <ENTER>, then store the transaction.
WARNING MESSAGE #18
PROBLEM:
CAUSE:
SOLUTION:
-
63
-
SWIPE CARD
The ECR is waiting for the user to swipe a card through the card reader.
Clerk card programming has been initialized.
Either press <CL> to end the operation or swipe a clerk card through the card
reader.
20. WARNING MESSAGES
WARNING MESSAGE #25
PROBLEM:
CAUSE:
SOLUTION:
CAUSE:
SOLUTION:
SOLUTION:
SOLUTION:
SOLUTION:
-
RECPT PAPER OUT
-
SORTING REP LIST
-
SORTING PRG LIST
-
PRESS CLEAR KEY
<CL> key needs to be pressed.
Usually displayed during a warning message.
Press <CL> key once the warning message has been read.
WARNING MESSAGE #33
PROBLEM:
CAUSE:
JRNL PAPER OUT
The ECR is sorting the program list.
This is temporarily displayed while the ECR is sorting the program list so it
can be displayed.
Wait.
WARNING MESSAGE #32
PROBLEM:
CAUSE:
SOLUTION:
-
The ECR is sorting the report list.
This is temporarily displayed while the ECR is sorting the report list so it can
be displayed.
Wait.
WARNING MESSAGE #31
PROBLEM:
CAUSE:
PRINTER HEAD HOT
The receipt paper needs replacing before normal operation can continue.
The ECR cannot operate without receipt paper being present.
Replace the receipt paper roll.
WARNING MESSAGE #30
PROBLEM:
CAUSE:
-
The journal paper needs replacing before normal operation can continue.
The ECR cannot operate without journal paper being present.
Replace the journal paper roll.
WARNING MESSAGE #29
PROBLEM:
CAUSE:
SOLUTION:
PRINTER HEAD UP
The ECR has temporarily stopped operation until the printer head has cooled
down.
The head on the printer has exceeded operating temperature.
Wait until the head has cooled. If this occurs regularly contact your Uniwell
dealer.
WARNING MESSAGE #28
PROBLEM:
CAUSE:
SOLUTION:
-
The printer head is not down.
The head up lever under the printer cover has been lifted.
Ensure that the head up lever on the printer unit is in the correct position. For
operation it should be pushed towards the back of the ECR.
WARNING MESSAGE #27
PROBLEM:
PRINTER ERROR
There is a problem with the internal printer unit.
The printer unit has failed to respond, check it is connected properly, if it is
then there may be a fault with the printer.
Contact your Uniwell dealer.
WARNING MESSAGE #26
PROBLEM:
CAUSE:
SOLUTION:
-
64
-
BILL EXISTS
The bill / table already exists.
The operator has tried to open a new bill / table with a bill / table number that
already exists.
Press <CL> key and choose another bill / table number.
20. WARNING MESSAGES
WARNING MESSAGE #34
PROBLEM:
CAUSE:
SOLUTION:
SOLUTION:
SOLUTION:
SOLUTION:
-
SHORT TENDER
-
SELECT MEDIA
-
FORMATTING REP
-
ENTER TEXT
Non add number entry.
The operator has selected to enter text using <X> key during a transaction.
Either enter text and press <ENTER> or press <CL> to abort operation.
WARNING MESSAGE #42
PROBLEM:
CAUSE:
SOLUTION:
KP ERROR
The ECR is formatting the selected report.
The selected report has been chosen to print on the LCD, it needs to be
formatted before being displayed.
Wait.
WARNING MESSAGE #41
PROBLEM:
CAUSE:
SOLUTION:
-
A media needs to be selected to be declared.
Cash Declaration has been started.
Either select a media and enter the amount or press <CL> to end the operation.
WARNING MESSAGE #40
PROBLEM:
CAUSE:
PRESS ANY KEY
The amount tendered was less than the subtotal.
The customer has not paid enough or the incorrect amount was entered.
Check how much was entered, and correct as needed.
WARNING MESSAGE #39
PROBLEM:
CAUSE:
SOLUTION:
-
The kitchen printer(s) has/have not responded.
Cable incorrect, broken, disconnected, faulty kitchen printer, incorrect comms
settings, paper out.
Check the above and retry.
WARNING MESSAGE #38
PROBLEM:
CAUSE:
SOLUTION:
SORTING KEY LIST
The ECR is awaiting the operator pressing a key.
A key has been selected to be programmed during flexible key programming.
Either press <CL> key to exit, or press the desired key you wish to program.
WARNING MESSAGE #37
PROBLEM:
CAUSE:
-
The ECR is sorting the key list.
This is temporarily displayed while the ECR is sorting the key list so that it can
be displayed.
Wait.
WARNING MESSAGE #36
PROBLEM:
CAUSE:
SOLUTION:
MUST STORE / CLOSE
This is warning the operator that the tracking memory is full.
A large amount of tracking memory has been used by stored bills / tables.
Check the ECR for bills / tables with zero balances and finalize them, the
report X-81 'Full Tracking Report' will show which bills / tables have zero
balances. If there are no bills / tables with zero balances, then as many bills /
tables as possible should be finalized as soon as possible.
WARNING MESSAGE #35
PROBLEM:
CAUSE:
-
65
-
KP PAPER LOW
Kitchen printer paper is getting low.
Paper is running out, or paper has been dislodged or is not fitted properly.
Check kitchen printer paper, change if necessary.
20. WARNING MESSAGES
WARNING MESSAGE #43
PROBLEM:
CAUSE:
SOLUTION:
SOLUTION:
SOLUTION:
SOLUTION:
-
CID 2 LIFT REQD
-
ENTER AMOUNT
-
SHUFFLING RAM
-
SELECT CHANGE
Change from foreign currency needs to be selected.
'Change from selected media' has been set by programming.
Select desired media by which change amount should be given by pressing
desired <MEDIA> key.
WARNING MESSAGE #51
PROBLEM:
CAUSE:
SOLUTION:
CID 1 LIFT REQD
No problem.
Information held in memory banks has been changed, i.e. Max. PLUs, after this
the ECR will adjust storage in memory banks.
Wait.
WARNING MESSAGE #50
PROBLEM:
CAUSE:
SOLUTION:
-
The ECR needs an amount to be entered.
Paid out operation has taken place.
Enter amount then press desired media.
WARNING MESSAGE #49
PROBLEM:
CAUSE:
TRANSFER TABLE ?
A cash in drawer lift is required for drawer 2.
Cash In Drawer lift maximum has been reached.
Take cash out of drawer and register amount using <PAID OUT>.
WARNING MESSAGE #48
PROBLEM:
CAUSE:
SOLUTION:
-
A cash in drawer lift is required for drawer 1.
Cash In Drawer lift maximum has been reached.
Take cash out of drawer and register amount using <PAID OUT>.
WARNING MESSAGE #47
PROBLEM:
CAUSE:
SOLUTION:
TRANSFER BILL ?
ECR requires confirmation before transferring table.
While a table was open, the operator has entered a table number followed by
<TABLE #> key.
Press <ENTER> to transfer table to current table or press <CL> to abort
operation.
WARNING MESSAGE #46
PROBLEM:
CAUSE:
SOLUTION:
-
ECR requires confirmation before transferring bill.
While a bill was open, the operator has entered a bill number followed by
<BILL #> key.
Press <ENTER> to transfer bill to current bill or press <CL> to abort
operation.
WARNING MESSAGE #45
PROBLEM:
CAUSE:
SENDING TO KP
ECR is sending kitchen data to kitchen printer.
Items have been sold which are sent to kitchen printer.
Wait.
WARNING MESSAGE #44
PROBLEM:
CAUSE:
-
66
-
PRESS SUBTOTAL
<SUBTOTAL> key must be pressed.
'Compulsory Subtotal' set by programming.
Press <CL> then press <SUBTOTAL> key.
20. WARNING MESSAGES
WARNING MESSAGE #52
PROBLEM:
CAUSE:
SOLUTION:
SOLUTION:
SOLUTION:
SOLUTION:
-
CASH DEC COMPULS
-
SENDING TO SLIP
-
SLIP PRINTER ERR
-
BUSY
Clerk is busy.
The operator has tried an operation when a clerk is busy, i.e. tried to pick up
clerk 1 when clerk 1 is in use on another ECR in the network (IRC system).
Press <CL> and either use another clerk, or wait until the clerk is signed off the
other ECR.
WARNING MESSAGE #60
PROBLEM:
CAUSE:
SCROLL TO VIEW
The slip printer has failed to respond.
Cable incorrect, broken, disconnected, faulty slip printer, incorrect comms
settings, paper out.
Check the above and retry.
WARNING MESSAGE #59
PROBLEM:
CAUSE:
-
ECR is sending slip data to slip printer.
A slip print operation has taken place.
Wait.
WARNING MESSAGE #58
PROBLEM:
CAUSE:
CLOSE DRAWER
Cash Declaration has not been done.
'Cash Declaration compulsory' has been set by programming.
Turn key to "X" and do a cash declaration, or press <CL> to abort operation.
WARNING MESSAGE #57
PROBLEM:
CAUSE:
SOLUTION:
-
No problem.
A report is being viewed on the LCD.
Use <SCROLL FWD>, <SCROLL BACK> keys to view the report.
WARNING MESSAGE #56
PROBLEM:
CAUSE:
SOLUTION:
Z-01 COMPULSORY
Drawer is open.
Operator has tried to continue sales while drawer is open.
Close drawer to continue.
WARNING MESSAGE #55
PROBLEM:
CAUSE:
SOLUTION:
-
A Z1-01 report must be taken.
'Z1 compulsory after CID declaration' is set by programming.
Take a Z1-01 report.
WARNING MESSAGE #54
PROBLEM:
CAUSE:
SOLUTION:
MUST TENDER
An amount must be tendered before finalizing.
'Tender Compulsory' set by programming.
Press <CL> then tender an amount.
WARNING MESSAGE #53
PROBLEM:
CAUSE:
SOLUTION:
-
67
-
CHECKING ECRS
No problem.
The ECR is checking other ECRs on IRC network to see if the clerk, bill, table
is in use on them, or if it exists on them.
Wait.
20. WARNING MESSAGES
WARNING MESSAGE #61
PROBLEM:
CAUSE:
SOLUTION:
SOLUTION:
SOLUTION:
SOLUTION:
SOLUTION:
MONITORING JRNL
-
ROOM COMMS FAIL
-
NO SUCH ROOM
-
OCCUPIER LIST
No problem.
This is the title for the list that is displayed when choosing an occupier for a
room.
Choose an occupier for the room that you have selected.
WARNING MESSAGE #68
PROBLEM:
CAUSE:
-
The selected room does not exist on the PC.
The room number has not been programmed or an incorrect room number was
entered.
Try a different room number or ensure that the room you are using exists.
WARNING MESSAGE #67
PROBLEM:
CAUSE:
SORTING
Room communications failure.
PC is not responding to ECR.
Check communications, ensure that 'SHARE.EXE' is installed on PC, check
cabling & Rooms program is running on PC.
WARNING MESSAGE #66
PROBLEM:
CAUSE:
-
No problem.
Current ECR is monitoring the journal of the selected ECR.
To abort, press <CL>.
WARNING MESSAGE #65
PROBLEM:
CAUSE:
SOLUTION:
NO OPTIONS
No problem.
This message is displayed when the ECR is sorting a program list.
Wait.
WARNING MESSAGE #64
PROBLEM:
CAUSE:
SOLUTION:
-
No problem
The operator has tried to do a program or to take a report when he / she is not
permitted to do so.
Program or report taking should be done by the operator who permitted to do
so.
WARNING MESSAGE #63
PROBLEM:
CAUSE:
SOLUTION:
IRC INIT REQD
IRC initialization needs to be performed.
The IRC has been selected but has not been initialized and an IRC
programming function has been selected.
Initialize IRC system.
WARNING MESSAGE #62
PROBLEM:
CAUSE:
-
68
-
PERSON TYPE
No problem.
This is the title for the list which is displayed when selectable persons option is
programmed.
Select a person type i.e. Adults, Children etc.
20. WARNING MESSAGES
WARNING MESSAGE #69
PROBLEM:
CAUSE:
SOLUTION:
SOLUTION:
SOLUTION:
SERVER ONLY
-
KP REDIRECTED
No Problem
This is an operator information message, it is telling the operator the KP items
have been re-directed to a back-up kitchen printer.
Not needed
WARNING MESSAGE #79
PROBLEM:
CAUSE:
-
The bill cannot be picked up.
The bill has been programmed to be picked up by the server only.
Press <CL> key and use another bill.
WARNING MESSAGE #78
PROBLEM:
CAUSE:
TRACK AREA OVER
This is warning the operator that the tracking memory is not enough for the bill
saving in the floating tracking system.
A large amount of bill data has been tried to save on the ECR.
Pick the floating bill using another ECR. Or check the ECR for bills / tables
with zero balances and finalize them, the report X-81 'Full Tracking Report'
will show which bills / tables have zero balances. If there are no bills / tables
with zero balances, then as many bills / tables as possible should be finalized
as soon as possible.
WARNING MESSAGE #70
PROBLEM:
CAUSE:
SOLUTION:
-
69
-
ASSIGN NEW SEAT
No Problem
This is an operator information message, it is telling the operator to assign new
seat number.
Enter seat number or press <CL> key to abort.
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