PoE Analog Clock Install Guide - Your OneVue™ Online Support

PoE Analog Clock Install Guide - Your OneVue™ Online Support
PoE Analog Clock Install Guide
OneVue Wi-Fi & PoE Synchronized Time Solution
OneVue is a trademark of Primex. The innovative technology software solution for facility and time synchronization monitoring and
reporting. All other trademarks are the property of their respective owners. ©2017 Primex. The Primex logo is a registered trademark of Primex.
All Rights Reserved. 4/25/2017
Primex | 965 Wells Street | Lake Geneva, WI 53147 | Phone: (855) 557-0337
Legal Notice
Copyright ©2017 Primex. All rights reserved.
Printed in the USA.
Information in this document is subject to change without notice. The software described in this document is
furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in
accordance with the terms of those agreements. No part of this publication may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical or otherwise, for any
purpose, without the prior written permission of Primex.
Worldwide Headquarters
965 Wells Street
Lake Geneva, WI 53147
Phone: (855) 557-0337
Hours: 7:00 am - 5:00 pm CST
[email protected]
About this Guide
Audience
This guide is intended for users tasked with installing Power over Ethernet (PoE) Analog Clocks for use with the
Primex OneVue Synchronized Time solution.
Content messaging
This guide includes notes, cautions, and warnings content that highlights important messages.
Typeface
Indicates
Note
Indicates something important or useful.
Caution
Indicates a command or procedure may have an unwanted or undesirable result.
Warning
Indicates a command or procedure that could be dangerous to system or device.
Example
Provides an example of the topic.
Specifications - Power over Ethernet (PoE) Analog Clock
Component Specifications
CONTENTS
Install Power over Ethernet (PoE) Analog Clock
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9
10
Installation Requirements
11
Wall Mount Install
12
12.5" Dual-Sided Analog Clock Install
14
16" Dual-Sided Analog Clock Install
17
Remove from Clock-Lock Mount
20
Remove Analog Clocks from a Dual Mount Bracket
21
Manual Check-In
Warranty
Technical Support
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23
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Important Safety Instructions
READ ALL INSTRUCTIONS BEFORE INSTALLATION, OPERATION, OR MAINTENANCE OF PRODUCT.
Some of the following information may not apply to your particular product model; however, as with any electronic product,
precautions should be observed during installation, operation, and maintenance.
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Installation must conform to state or local building codes and ordinances.
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Installation or maintenance should be performed only by qualified personnel as defined in the Local Electrical Code.
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Mount in location where device will not readily be subject to tampering.
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Any wiring instructions must be followed precisely. Failure to do so could cause permanent equipment damage.
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To avoid possible electric shock or damage to the device, disconnect power source before installation or servicing.
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Do not install or use device near water. To reduce the risk of electrical shock, do not expose device to rain or moisture. Device
must not be exposed to dripping or splashing and no objects filled with liquids, such as vases, must be placed on the device.
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Device is designed for indoor use only. Operating outdoors, or in wet areas, is an electrical hazard and may damage the
equipment while nullifying the warranty.
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Device is cleanable with a cloth moistened with water or a common disinfectant. Be sure to test any cleaning solutions on a small
area of the clock before using it on the entire device.
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For healthcare facilities, devices are not intended for patient use and must not be installed within 6 feet (2 m) of patient contact.
AC-Power Models
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AC main power supply must be disconnected while installing or performing maintenance of any device. To completely disconnect
the power input, the main plug should be disconnected from the main socket outlet completely.
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The main socket outlet must provide a protective earthing connection where the outlet has a protective earth (ground)
connection.
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Main plug is used as disconnect device and it should remain readily operable during intended use.
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If power cable is connected directly to junction box without an outlet, AC power must be supplied from a circuit that has a
resettable circuit breaker. AC mains power supply must be disconnected while installing or performing maintenance of any
device. Open the circuit breaker supplying the device before attempting installation, maintenance, or repairs.
5
PoE Analog Clock Install Guide
Regulatory Approvals
FCC Compliance
Pursuant to FCC 15.21 of the FCC rules, changes not expressly approved by Primex might cause harmful interference and void the FCC
authorization to operate this product.
FCC Radio Frequency Interference
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
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Reorient or relocate the receiver’s antenna.
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Increase the distance between the equipment and the receiver.
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Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
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Consult the dealer or an experienced radio/TV technician for help.
To assure continued appliance, any changes or modifications not expressly approved by the party responsible for compliance could
voice the user's authority to operate this equipment. (Example - use only shielded interface cables when connecting to computer or
peripheral devices).
FCC Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be
installed and operated with a minimum distance of 20 centimeters between the radiator and your body.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions.
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation.
6
European Union Declaration of Conformity and Restrictions
Hereby, Primex Inc. declares that this equipment complies with the essential requirements and other relevant provisions of Directive
1999/5/EC:
This equipment is marked with
and can be used throughout the European community.
This indicated compliance with the R&TTE Directive 1999/5/EC and meets the relevant parts of following technical specifications:
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EN 301 489-17 – Electromagnetic Compatibility and Radio Spectrum Matters (ERM); Electromagnetic Compatibility (EMC)
standard for radio equipment and services; Part 17 Specific Conditions for Wideband Data and HIPERLAN Equipment.
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EN 60950 – Low Voltage Directive (Safety)
Marking by the symbol
indicates that usage restrictions apply.
The technical documentation relevant to the above equipment will be held at:
Primex | 965 Wells Street | Lake Geneva, WI 53147 | Phone: 1-800-404-8112
Company Representative: Larry Poglitsch, Director of Operations
Signed:
7
PoE Analog Clock Install Guide
Specifications - Power over Ethernet (PoE) Analog Clock
Power over Ethernet (PoE) Analog Cocks receive both power and data from your facility's PoE enabled network. Optionally, power and
data can be supplied with use of a Primex AC power adapter (optional accessory) and an Ethernet network.
Power over Ethernet (PoE) model
Compliant with IEEE 802.3af standard and compatible with 802.3at standard
Power
Input power: 48V, 6.25 Watts Max
Optional AC power adapter: 5V DC USB Mini B (5 pin) connector interface, 5 feet (1.5 m) cable
Network Communication Protocols
Clock is plug and play on networks with Dynamic Hosting Configuration Protocol (DHCP); may also be configured with static IPv4
address.
Network Communication Protocol: Hypertext Transfer Protocol Secure (HTTPS)
Data Packet Size: typically less than 5 kilobytes (kB)
Operation
Clock obtains UTC time from a NTP Server and synchronizes obtained time to its Time Zone offfset and DST rules at a scheduled
interval (gateway Check-in Interval setting).
When a clock fails to connect to OneVue for a specified number of days (gateway Unresponsive Timeout setting), the clock enters a
Warning state with an Unresponsive status.
Clock automatically performs a daily midnight hand verification check. If this check fails for three (3) consecutive days, the clock enters a
Warning state with a Hand Position Failure status.
Automatically adjusts for Daylight Saving Time (DST).
When power is interrupted, the clock stops until power resumes. Upon resumption of power, the clock self-corrects to the current time.
Configuration is completed during device preconfiguration and subsequent configuration is completed from OneVue.
Environment
Operating Temperature: 32° F° to 95° C (0° C to 35° C); indoor use only
Storage Temperature: 14 °F to 140 °F (-10 °C to 60 °C)
8
Component Specifications
The following images represent the back view of a Power over Ethernet (PoE) Analog Clock and its components.
PoE Analog Clock Components
9
PoE Analog Clock Install Guide
Install Power over Ethernet (PoE) Analog Clock
Learn how to install and operate a PoE Analog Clock.
Power over Ethernet (PoE) Analog Cocks receive both power and data from your facility's PoE enabled
network. Optionally, power and data can be supplied with use of a Primex AC power adapter
(optional accessory) and an Ethernet network.
Installation Requirements
Refer to the Important Safety Instructions before installing, operating or performing maintenance.
Prior to installation, a clock's Dynamic Host Configuration Protocol (DHCP) or Non-DCHP (static IPv4 address) settings, installation
location and PoE enable RJ45 ports or cabling routes should be determined.
What's required
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PoE enabled RJ45 jack or PoE switch located within 300 feet (91.4 m) from the clock installation location.
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CAT 5 or higher Ethernet cable.
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(Optional) Primex AC power adapter - an alternative power source to allow connection to an Ethernet network or when power is
not supplied by a RJ45 PoE enabled port or PoE switch.
A PoE Injector can be used when a RJ45 PoE port or PoE switch is not available or to perform troubleshooting.
Verify network connection - Static IPv4 Address use only
If a PoE Analog clock was assigned to a static IPv4 Address (Non-DHCP network) during device preconfiguration, your OneVue account
ID and the network settings provided are configured into the clock and labeled by Primex prior to shipment.
To verify the clock is configured prior to installation, at its installation location apply power to the clock and connect to the network
and then initiate a manual check-in. For more information, see "Manual Check-In" on page 22.
11
PoE Analog Clock Install Guide
Wall Mount Install
The backs of most Analog Clocks feature two specially designed Clock-Lock hangers spaced at precise distances, one on the top and
the other on the bottom. The clock-lock feature prevents accidental removal if the clock is bumped and it may reduce theft by requiring
a particular combination of moves to remove the clock.
Note:
To avoid the clock-lock feature, use finishing nails with no heads angled at 45 degrees into the wall in place of headed screws.
Supplied parts
(2) Screw, #8 x 1 1/4” flat head
(2) Anchors
How to mount an analog clock to wall (clock-lock mount)
1. Verify the installation requirements are met.
2. Drill holes for the screw anchors at the spacing listed in the following table. If two screws are being used to secure the clock to the
wall using the clock-lock mount, the distance between the screws is precisely the same as the hole spacing specified below.
Model
Hole Spacing
Mounting Type
12.5" Round Model*
9 in. (22.86 cm)
Clock Lock (2)
16" Round Model
9 in. (22.86 cm)
Clock Lock (2)
16" Wood Series Model
9 in. (22.86 cm)
Clock Lock (1)
* You may download an analog clock hanger template for a full-scale template of the hole spacing.
3. Use a screwdriver to insert and tighten each screw, leaving the top of the screw head 3/8 in. (0.9 cm) out from the wall.
4. Apply power to the clock.
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5. Hold the clock with the face down and align the clock-lock hanger with the bottom screw.
6. Tilt the clock face to vertical and position the clock with the screw heads in the opening of the clock-lock hanger.
7. Slide the clock down over the screw heads to latch it into place.
Installation - First power up and setting its time
Upon first power up at its installation location, an Analog Clock initiates a connection to your facility's network.
1. During each network connection, the clock obtains UTC time from an NTP Server and synchronizes obtained time to its Time Zone
offset and DST rules, and check-ins to OneVue to transmits its status to your OneVue account and download any pending setting
updates.
2. When time is obtained from a NTP server, the clock hands perform one full revolution past 12:00 and then set its time; may take
up to approximately 10 minutes.
It's recommended to validate the clock can successfully check-in at its permanent installation location by performing a manual-checkin; press and release the button located on the backside of the clock.
The clock emits a double-beep when the check-in sequence has started. The clock emits another series of beeps indicating the clock is
connecting to your facility’s network to check-in to your OneVue account and obtain time from a NTP Server.
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One beep - initialized its radio
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Two beeps - connected to network
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Three beeps - received NTP time
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Four beeps - connected to OneVue
Note:
The clock automatically initiates a check-in based on the time interval set in its gateway Check-In Interval setting. By default, set
to check-in every 3 days. To verify its network connection at anytime, a manual check-in can be performed.
13
PoE Analog Clock Install Guide
12.5" Dual-Sided Analog Clock Install
A Dual-Sided PoE Analog Clock consists of two single-sided analog clocks and a Dual Clock Kit. Using the kit you combine two clocks
to create a dual sided clock, which can be either ceiling or wall mounted.
Dual Clock Kit supplied parts
(1) Dual mount bracket
(1) Mounting plate
Screws and anchors supplied with each clock are included in the order packaging.
Step 1 - mount plate to wall or ceiling and assemble bracket
1. Measure and drill holes on the wall or ceiling to meet the spacing dimensions of the supplied mounting plate, as shown in the
figure below.
2. Attach the mounting plate to the wall/ceiling using the provided anchors and screws. The mounting plate holes are to line up with
the holes drilled in the wall/ceiling.
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3. Slide the dual clock bracket over the four tabs on the mounting plate. A tap with a rubber mallet on the clock bracket may be
required to set the clock bracket assembly fully into place.
4. Examine the mounting plate to ensure the bracket is fully engaged. The small hole in top side of the mounting plate should be
visible and fully exposed. To increase the security of the clock assembly, a common screw may be inserted into the hole and
screwed into the wall.
Step 2 - assemble clocks to bracket
Complete the steps below to assemble the clocks to the bracket.
1. Apply power to the clock.
2. Press and release the button located on the back of each clock to initiate its check-in to your OneVue account and synchronize its
time with its NTP time source.
3. Place the clock in to the bracket housing with the 10/11 and 4/5 numerals over the metal posts.
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PoE Analog Clock Install Guide
4. Place your hands at the 10/11 and 4/5 positions and turn the clock clockwise to lock into place.
Installation - First power up and setting its time
Upon first power up at its installation location, an Analog Clock initiates a connection to your facility's network.
1. During each network connection, the clock obtains UTC time from an NTP Server and synchronizes obtained time to its Time Zone
offset and DST rules, and check-ins to OneVue to transmits its status to your OneVue account and download any pending setting
updates.
2. When time is obtained from a NTP server, the clock hands perform one full revolution past 12:00 and then set its time; may take
up to approximately 10 minutes.
It's recommended to validate the clock can successfully check-in at its permanent installation location by performing a manual-checkin; press and release the button located on the backside of the clock.
The clock emits a double-beep when the check-in sequence has started. The clock emits another series of beeps indicating the clock is
connecting to your facility’s network to check-in to your OneVue account and obtain time from a NTP Server.
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One beep - initialized its radio
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Two beeps - connected to network
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Three beeps - received NTP time
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Four beeps - connected to OneVue
Note:
The clock automatically initiates a check-in based on the time interval set in its gateway Check-In Interval setting. By default, set
to check-in every 3 days. To verify its network connection at anytime, a manual check-in can be performed.
16
16" Dual-Sided Analog Clock Install
A 16" Dual-Sided Analog Clock consists of two analog clocks and a Dual Clock Kit. Using the kit you combine two clocks to create a
dual-sided clock, which can be either ceiling or wall mounted.
Dual Clock Kit supplied parts
(1) Dual mount bracket
(1) Mounting plate
(4) #6 x 1/2" long screws
Screws and anchors supplied with each clock are included in the order packaging.
How to assemble and install a 16" dual-sided clock
1. At the installation location, measure and drill holes into the wall or ceiling to align with the mounting plate hole spacing
measurements.
2. Fasten a supplied #6 x 1/2" long screw to each mounting post located on the backside of each clock, leaving a 1/8 to 3/16 in. gap
between the screw head and mounting post.
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PoE Analog Clock Install Guide
3. Apply power to each clock. Battery powered
model - insert batteries. Electric and PoE
models - route cables through the bracket
opening and complete connection.
4. For each clock - place clock into the bracket
housing with the 10/11 and 4/5 numerals over
the clock-lock tab and rotate clock clockwise
to lock into place. The screws fastened to the
clock mounting posts lock into the housing
clock-lock tabs.
5. Slide the assembled bracket over the
four tabs on the mounting plate. A tap
with a rubber mallet on the dual mount
bracket may be required to set the
bracket assembly fully into place.
6. Examine the mounting plate to ensure
the bracket is fully engaged. The small
hole in top side of the mounting plate
should be visible and fully exposed. To
increase the security of the clock
assembly, a common screw may be
inserted into the hole and screwed into
the wall.
Installation - First power up and
setting its time
Upon first power up at its installation
location, an Analog Clock initiates a connection to your facility's network.
1. During each network connection, the clock obtains UTC time from an NTP Server and synchronizes obtained time to its Time Zone
offset and DST rules, and check-ins to OneVue to transmits its status to your OneVue account and download any pending setting
updates.
2. When time is obtained from a NTP server, the clock hands perform one full revolution past 12:00 and then set its time; may take
up to approximately 10 minutes.
It's recommended to validate the clock can successfully check-in at its permanent installation location by performing a manual-checkin; press and release the button located on the backside of the clock.
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The clock emits a double-beep when the check-in sequence has started. The clock emits another series of beeps indicating the clock is
connecting to your facility’s network to check-in to your OneVue account and obtain time from a NTP Server.
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One beep - initialized its radio
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Two beeps - connected to network
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Three beeps - received NTP time
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Four beeps - connected to OneVue
Note:
The clock automatically initiates a check-in based on the time interval set in its gateway Check-In Interval setting. By default, set
to check-in every 3 days. To verify its network connection at anytime, a manual check-in can be performed.
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PoE Analog Clock Install Guide
Remove from Clock-Lock Mount
Follow the illustrated steps below to remove an analog clock from a clock-lock mount.
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Remove Analog Clocks from a Dual Mount Bracket
This procedure is commonly performed to replace clock batteries.
How to remove an analog clock from a dual bracket
1. Place your hands at the 10/11 and 4/5 positions.
2. Turn each clock counter clockwise to unlock the clock housing from the twist-lock mount.
How to reassemble clocks to dual bracket
1. Place clock in the housing with the 10/11 and 4/5 numerals over the brass posts.
2. Place your hands at the 10/11 and 4/5 positions and turn the clock clockwise to lock into place.
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PoE Analog Clock Install Guide
Manual Check-In
During a check-in, a clock synchronizes its time with an NTP Server and transmits its status to your OneVue account. In addition, during
each check-in any pending setting changes are downloaded to the clock.
How to initiate a manual check-in for an analog clock
1. Quickly press and release the button on the back of the clock to initiate a check-in.
The clock emits a double-beep when the check-in sequence has started. The clock emits another series of beeps indicating the clock
is connecting to your facility’s network to check-in to your OneVue account and synchronize its time with an NTP Server.
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One beep - initialized its radio
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Two beeps - connected to network
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Three beeps - received NTP time
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Four beeps - connected to OneVue
After approximately 20 to 30 seconds, the clock automatically sets its time.
It's recommended to validate the clock can successfully check-in at its permanent installation location.
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Warranty
One Year Limited Warranty
Primex warrants this product to be free from defects in materials and workmanship for a standard of one (1) year from the date of
purchase. Primex will at its sole option, repair or replace any components that fail in normal use. Such repairs or replacements will be
made at no charge to the customer for replacement parts. The customer will be responsible for any transportation costs. This warranty
does not cover failures due to misuse, abuse, accidental or unauthorized alterations or repairs.
The warranties and remedies contained herein are exclusive and in lieu of all other warranties express or implied or statutory, including
any liability arising under any warranty or merchantability or fitness for a particular purpose, implied, statutory or otherwise. In no event
shall Primex be liable for any incidental, special, indirect or consequential damages, whether resulting from the use, misuse or inability
to use this product or from defects in the product. Some states do not allow this exclusion or limitation of incidental or consequential
damages so the above limitations or exclusion may not apply to you.
To obtain warranty service: If after following the instructions in the product guide, you are certain the product is defective, please
contact Primex Technical Support to assist with troubleshooting the issue. If the issue cannot successfully be resolved and the product is
under warranty, an RMA (Return Material Authorization) will be generated. The RMA form will be provided via email with detailed
instructions for the return.
Primex retains the exclusive right to repair or replace the unit at its sole discretion. All merchandise returned must be shipped to Primex,
Attn: Returns Dept., N3211 County Road H, Lake Geneva, WI 53147. Primex retains the exclusive right to repair or replace the unit at its
sole discretion. Such shall be your sole exclusive remedy for any breach of warranty.
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PoE Analog Clock Install Guide
Technical Support
You may require Technical Support when you have questions about product features, system configuration or troubleshooting. Support
services are delivered in accordance with your organization's support agreement, end user licenses agreements, and warranties, either
with a Primex Certified Sales and Service Partner or directly with Primex.
Support through Primex Certified Sales and Service Partners
Ensuring our customers experience excellent service is of utmost importance to Primex. Our network of Certified Sales and Service
Partners offer technical support services for Primex products.
If you have purchased Primex products or have a service agreement with a Primex Partner, they are your primary contact for all Technical
Support inquires.
When contacting Primex Technical Support
Make sure you have satisfied the system requirements that are listed in your product documentation. Also, you should be at the
computer or device on which the problem occurred, in case it's necessary to replicate the problem.
When you contact Primex Technical Support, please have the following information available:
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Customer ID/Account Name
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Problem description/error messages
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Device hardware information
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Troubleshooting performed before contacting Primex
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Recent network changes
Primex Technical Support
Hours 7:00 am to 7:00 pm CST | Monday through Friday
Telephone: (800) 404-8112
Email: [email protected]
Fax: (262) 248-0061
Web: www.primexinc.com/support
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