User Manual
User Manual
DMD1001
1
TABLE OF CONTENTS
PRODUCT DESCRIPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
WHAT’S INCLUDED...... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
PARTS LIST ................ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
POWER SUPPLY ......... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
REPLACING BATTERIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
MEASUREMENT PRINCIPLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
OPERATING INSTRUCTIONS - SETTING DATE, TIME, UNIT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
OPERATING INSTRUCTIONS - APPLYING THE CUFF . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
OPERATING INSTRUCTIONS - MEASURING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
OPERATING INSTRUCTIONS - DATA MANAGEMENT . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
INFORMATION FOR USER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
ABOUT BLOOD PRESSURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
AUTHORIZED COMPONENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
COMPILED STANDARDS LIST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
FCC STATEMENT......... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
SPECIFICATIONS ....... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
SAFETY INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
WARNING ................. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
EMC GUIDANCE ....... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
WARRANTY REGISTRATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
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PRODUCT DESCRIPTION
The Vive Precision blood pressure monitor is a portable device that allows you
to accurately track blood pressure from the comfort of home. It is rigorously
tested for accuracy and approved for use by the FDA, and has a built in alarm
function to alert you of irregular heartbeats. Features a two-user functionality
and a 250-combined measurement memory. Protected by a two-year
warranty.
WHAT’S INCLUDED
•
•
•
•
1x Blood Pressure Monitor
1x Arm Cuff (Type BF applied part) 8 3/4”- 16 1/2”
4x AAA batteries
Two-Year Warranty
PARTS LIST
1. Cuff
2. Air pipe
3. PCBA
4. Pump
5. Valve
CUFF
AIR HOSE
AIR CONNECTOR PLUG
DC POWER SOCKET
USER SWITCH
MEM BUTTON
SET BUTTON
START•STOP BUTTON
LCD DISPLAY
BATTERY COMPARTMENT
3
POWER SUPPLY
The Choice of Power Supply
1. Battery powered mode:
6VDC 4×AAA batteries
2. AC adaptor powered mode:
6V 1A
(Please use the recommended
AC adaptor model). (Not Included)
AC adaptor
*Please unplug the adaptor when not in use.
REPLACING BATTERIES
WARNING
In order to get the best effect and protect your monitor, please use the right
battery and special power adapter which
complies with U.S. safety standard.
Installing and Replacing the Batteries
• Open the battery cover.
• Install the batteries by matching
the correct polarity, as shown.
• Replace the cover.
Replace the batteries when:
• The
shows
• The display dims
• The display does not light up
WARNING
• Remove batteries if the device is not likely to be used for some time.
• The old batteries are harmful to the environment, so please DO NOT
dispose with other daily trash.
• Remove the old batteries from the device and follow your local
recycling guidelines.
• Do not dispose of batteries in fire. Batteries may explode or leak.
4
MEASUREMENT PRINCIPLE
This product uses the Oscillometric Measuring method to detect blood
pressure. Before every measurement, the unit establishes a “zero pressure”
equivalent to the air pressure. Then it starts inflating the arm cuff, meanwhile,
the unit detects pressure oscillations generated by beat-to-beat pulsatile,
which is used to determine the systolic and diastolic pressure, and also pulse
rate. The device also compares the longest and the shortest time intervals
of detected pulse waves to mean time interval then calculates standard
deviation. The device will display a warning signal with the reading to
indicate the detection of irregular heartbeat when the difference of the
time intervals is over 25%.
OPERATING INSTRUCTIONS - SETTING DATE, TIME, UNIT
It is important to set the clock before using your blood pressure monitor, so that
a time stamp can be assigned to each record that is stored in the memory.
(The setting range of the year: 2014—2054 time format: (12H/24H)
1. When the monitor is off, hold pressing “S”
button for 3 seconds to enter the mode for
year setting. Or when the monitor is off, press “S”
button shortly, it will display the time. Then hold
pressing “S” button to enter the mode for year
setting.
2. Press the “M” button to change the [YEAR].
Each press will increase the numeral by one in a
cycling manner.
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3. When you get the right year, press “S” button
to set down and turn to next step.
4. Repeat step 2 and 3 to set the [MONTH]
and [DAY].
5. Repeat steps 2 and 3 to set the [TIME FORMAT between 12 hour time and
24 hour time.
6. Repeat step 2 and 3 to set the [HOUR] and [MINUTE].
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7. Repeat step 2 and 3 to set the [MEASUREMENT UNIT].
mmHg is
U.S. Standard
Measurement
8. After the unit is set, the LCD will display “done” first, then display all the
settings you have done and then it will turn off.
OPERATING INSTRUCTIONS - APPLYING THE CUFF
1. Attach the cuff tubing to the left side input
for proper use.
2. Apply the cuff on your upper arm. Make
sure the position of the tube is off-center;
toward the inner side of arm in line with the
little finger.
3. The cuff should be snug but not too tight. You
should be able to insert one finger between
the cuff and your arm.
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2~3cm
4. Sit comfortably with your test arm resting on a flat surface.
5. Patients with Hypertension: The middle of the cuff should be at the level of the right atrium of the heart; Before starting measurement, please sit comfortably with legs uncrossed, feet flat on the floor, back and arm supported. Follow these steps for accurate results:
• Resting For 5 minutes before.
• Wait at least 3 minutes between measurements. This allows your blood circulation to recover.
• For a meaningful comparison, try to measure under similar conditions.
For example, take daily measurements at approximately the same time, position of upper arm, or as directed by a physician.
OPERATING INSTRUCTIONS - MEASURING
1. Before you start the measurement, switch the
User button to select the user between User A and
User B. Switch to right to select User A, switch to
left to select User B. When the monitor is off,press
the “START/STOP button to turn on the monitor,
and it will finish the whole measurement. And
save the measurement data for the desired
user. (See image)
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LCD Display
Adjust the zero.
Inflating and measuring.
Display and save the results.
2. Press the “START/STOP” to power off,
otherwise it will turn off within 1 minute.
Tips: Combined maximum 250 records for
User A and User B.
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OPERATING INSTRUCTIONS - DATA MANAGEMENT
Recall the Records
1. When the monitor is off, press the “M” button
to show the average value of the latest three
records for the selected user.
(Take User 1 for example. See right.)
Note: It will display the latest record first when
the records are less than three groups.
2. Press “M” button or “S” button to get the record you want. Press and hold “M”
button to look over ten groups of the historical records quickly.
The current No. is No 2.
The date and time of the record
will be shown alternately.
The corresponding
.
date is January 2nd.
The corresponding
time is P.M. 10:08.
3. If you want to look over another user’s data, switch the User button to select
the desired user. Then you can look over its historical records.
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WARNING
The most recent record (1) is shown first. Each new measurement is assigned
to the first (1) record. All other records are pushed back one digit (e.g., 2
becomes 3, and so on), and the last record (250) is dropped from the list.
Delete the Records
If you did not get the correct measurement, you can delete each user A & B
results by following the steps below.
1. Hold pressing the “S” button for 3 seconds
when the monitor is in the memory recall
mode, the flash display “dEL ALL” will show.
2. Press the “S” button to confirm deleting and
the LCD will display “dEL dOnE”, and then turn
off.
3. If you don’t want to delete the records,
press “START/STOP” button to escape.
INFORMATION FOR USER
Tips for Measurement
It can cause inaccuracy if the measurement is taken in the following
circumstances.
1. Within 1 hour after eating or drinking.
2. Within 20 minutes after taking a shower/bath.
3. In a very cold environment
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INFORMATION FOR USER
4. Immediate measurement after tea, coffee, or smoking.
5. When talking or moving your fingers.
6. When you need to urinate.
Maintenance
In order to get the best performance, please follow the instructions below.
WARNING
If you have any problems with this device, such as setting up, maintaining
or using, please contact [email protected] Don’t open or repair
the device by yourself. Please report to vivehealth.com if any unexpected
operations or events occur. Please use a soft cloth to clean the whole unit.
Don’t use any abrasive or volatile cleaners.
ABOUT BLOOD PRESSURE
What is systolic pressure and diastolic pressure?
When ventricles contract and pump blood out of the heart, the blood
pressure reaches its maximum value in the cycle, which is called systolic
pressure. When the ventricles relax, the blood pressure reaches its minimum
value in the cycle, which is called diastolic pressure.
Systolic
Diastolic
press
relax
blood entering
vein
blood discharging
artery
What is the standard blood pressure classification?
The chart below is the standard blood pressure classification published by
American Heart Association (AHA).
SYS 135mm Hg
AHA Home Guideline for Upper Limit of Normal BP
DIA 85mm Hg
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ABOUT BLOOD PRESSURE CONTINUED
This chart reflects blood pressure categories defined by American Heart
Association.
Blood Pressure
Category
Systolic
mmHg (upper#)
Normal
less than 120
Prehypertension
120-139
or
80-89
High Blood Pressure
(Hypertension)
Stage 1
140-159
or
90-99
High Blood Pressure
(Hypertension)
Stage 2
160 or higher
or
100 or higher
Hypertensive Crisis
(Emergency care
needed)
Higher than 180
or
Higher than 110
Diastolic
mmHg (lower#)
and
less than 80
WARNING
Only a physician can tell your normal BP range. Please contact a physician if
your measuring result falls out of the range. Kindly note that only a physician
could tell whether your blood pressure value has reached a dangerous point.
Irregular Heartbeat Detector
This Blood Pressure Monitor is equipped with an intelligent function of Irregular
Heartbeat (IHB) Detector. During each measurement, this equipment records
the heartbeat intervals and works out the standard deviation. If the calculated
value is larger than or equal to 15, this equipment will light up the IHB symbol on
the screen when displaying the measuring result.
WARNING
The appearance of the IHB icon indicates that a pulse irregularity consistent
with an irregular heart-beat was detected during measurement. Usually this
is NOT a cause for concern. However, if the symbol appears often,
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ABOUT BLOOD PRESSURE CONTINUED
we recommend you seek medical advice. Please note that the device
does not replace a cardiac examination, but serves to detect pulse
irregularities at an early stage.
Why does my blood pressure fluctuate throughout the day?
1. Individual blood pressure can change on a daily basis. It is also affected
by the way you apply the cuff and the measurement position. Please take
measu-rements using the same method to ensure accuracy.
2. The variations in the pressure can be greater or smaller, depending on
the actual medicine taken.
3. Waiting at least 3 minutes for another measurement.
Why do I have different readings when I take my blood pressure at
the doctor’s office and my home?
Blood pressure can fluctuate over a period of 24 hours based on: weather,
emotions, exercise, stress, etc.
When you take your blood pressure at home, make sure to pay close
attention to the following:
• If the cuff is secured properly.
• If the cuff is too tight or too loose.
• If the cuff is secured on the upper arm.
• If you feel anxious.
You had better take 2-3 deep breaths. Advice: Wait at least 4-5 minutes until
you calm down.
Can you take measurement from both arms?
You may choose to measure both arms and then average the two readings
to get your blood pressure result. The norm is to measure the left arm closest
to your heart. For accuracy use the same method each time.
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TROUBLESHOOTING
This section includes a list of error messages and frequently asked questions
for problems you may encounter with your blood pressure monitor. If the
products not operating as you think it should, check here before arranging
for servicing.
PROBLEM
No power
Low
batteries
Error
message
SYMPTOM
Display will not
light up.
CHECK THIS
REMEDY
Batteries are exhausted. Replace with new batteries
Batteries are inserted
incorrectly.
Insert the batteries
AC adaptor is inserted
incorrectly.
Insert the AC adaptor
tightly
correctly
Display is dim or
show
Batteries are low.
Replace with new batteries
E 1 shows
The cuff is not secure.
Refasten the cuff and then
measure again.
E 2 shows
The cuff is very tight.
Readjust the cuff ,not too
loose or too tight and then
measure again.
E 3 shows
The pressure of the
cuff is excess.
Relax for a moment
and then measure again.
E20 shows
The monitor detected
motion,talking or the
pluse is too poor
while measuring.
The measurement
process does not detect
the pulse signal.
Loosen the clothing on the
arm and then measure
again
E21 shows
The treatment of the
measurement failed.
Relax for a moment and
then measure again.
E10 or E11
shows
EExx,shows on
the display.
A calibration error
occurred (XX can be
some numeric
characters,such as 01,
02 and so on .
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Relax for a
moment and then
measure again.
Retake the measurement.
If the problem persists,
contact the retailer or our
customer service
department for further
assistance.Refer to the
warranty for contact
information and return
instructions.
AUTHORIZED COMPONENT
Use the Vive® authorized adaptor. (Not Included)
Adaptor
Type: UE08WCP-060100SPA
Input: 100~240V, 50~60Hz,400mA
Output: 6V
1A
(Conforms to UL certificate)
COMPILED STANDARDS LIST
Risk management
ISO/EN 14971:2012 Medical devices — Application of risk
management to medical devices
Labeling
ISO/EN 15223-1:2012 Medical devices. Symbols to
be used with medical device labels, labelling and
information to be supplied. General requirements
User manual
EN 1041: 2008 Medical equipment manufacturers to
provide information
General Requirements for
Safety
IEC 60601-1: 2005+A1; 2012 Medical electrical
equipment - Part 1: General requirements for basic
safety and essential performance
Electromagnetic
compatibility
IEC/EN 60601-1-2:2007 Medical electrical
equipment - Part 1-2: General requirements
for basic safety and essential performance Collateral standard:Electromagnetic compatibility
- Requirements and tests
Performance
requirements and Clinical
Investigation
IEC 80601-2-30:2009 Medical electrical
equipment- Part 2-30: Particular requirements
for the basic safety and essential performance of
automated non-invasive sphygmomanometers
ANSI/AAMI SP10:2002/A2: 2008 Manual, electronic, or
automated sphygmomanometers
Software life-cycle
processes
IEC/EN 62304:2006+AC: 2008 Medical device
software - Software life cycle processes
FCC STATEMENT
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
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SPECIFICATIONS
• Power Supply: Battery Powered Mode: 6V DC 4 x AAA Batteries
AC Adaptor Powered Mode: 6V
1A (Please only use recommended AC
adaptor - not included.)
• Display Mode: Digital LCD V.A. 60mm x 92mm
• Measurement Mode: Oscillographic testing mode
• Measurement
Range:
Rated
cuff
pressure:
0
kPa
-
40
kPa
(0mmHg~300mmHg)
Measurement Pressure: 5.3kPa - 30.7kPa (40mmHg-230mmHg)
Pulse Value: (40-199) beat/minute
• Accuracy: Pressure: 5kPa - 40kPa within + 0.4kPa (3mmHg)
Pulse Value: + 5%
• Normal Working Condition: Temperature: 5ºC-40ºC Relative
Humidity: < 8.5%
RH Atmospheric Pressure: 86kPa - 106kPa
• Storage & Transportation Condition: Temperature: -20ºC - 60ºC
Relative Humidity: 10% RH - 93% RH
Atmospheric Pressure: 50kPa - 106 kPa
• Measurement Perimeter of the Upper Arm: About 22cm~42cm
• Weight: Approx: 366g (Excluding the dry cells)
• Exterior Dimensions: Approx: 140mm x 130mm x 49.7mm
• Mode of Operation: Continuous Operation
• Degree of Protection: Type BF applied part
• Protection against ingress of water: IP21
• Software Version: V.01
WARNING: No modification of this equipment is allowed.
SAFETY INFORMATION
The signs to the right might be in the user manual, labeling or other
component. They are the requirement of standard and using.
17
SAFETY INFORMATION
Symbol for “THE OPERATION GUIDE MUST BE READ”
Symbol for “MANUFACTURER”
Symbol for “SERIAL NUMBER”
Symbol for “DIRECT CURRENT”
Symbol for “MANUFACTURE DATE”
Symbol for “TYPE BF APPLIED PARTS”
Symbol for “ENVIRONMENT
PROTECTION-Waste electrical products should not be
disposed of with household waste. Please recycle where
facilities exist. Check with your local authority or retailer for
recycling advice”
Symbol for “CAUTION”
These notes must be observed to prevent any damage to
the device.
WARNING
• This device is intended for adult use only.
• This device is intended for non-invasive measuring and monitoring of
•
•
•
•
arterial blood pressure. It is not intended for use on extremities other
than the arm or for functions other than obtaining a blood pressure
measurement.
Do not confuse self-monitoring with self-diagnosis. This unit allows you to
monitor your blood pressure. Do not begin or end medical treatment.
Consult your physician for treatment or advice.
If you are taking medication, consult your physician to determine the
most appropriate time to measure your blood pressure. Never change
a prescribed medication without consulting your physician.
If the cuff pressure exceeds 40kPa (300 mmHg), the unit will automatically
deflate. Should the cuff not deflate when pressure exceeds 40 kPa
(300 mmHg), detach the cuff from the arm and press the START/STOP
button to stop inflation.
To avoid measurement errors, carefully read this manual before using
the product.
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WARNING
• The equipment is not AP/APG equipment and not suitable for use in the
presence of a flammable anesthetic mixture
• with air of with oxygen or nitrous oxide.
• The operator shall not touch output of batteries and the patient
simultaneously.
• To avoid measurement errors, please avoid the condition of strong
•
•
•
•
•
•
•
•
•
•
•
•
•
electromagnetic field radiated interference signal or electrical fast
transient/burst signal when using the AC adaptor.
The user must check that the equipment functions safely and see that it is
in proper working condition before being used.
Please use ACCESSORIES and detachable parts specified/ authorized by
MANUFACTURE. Otherwise, it may cause damage to the unit or danger to
the user/ patients.
Manufacturer will make available on request circuit diagrams, component
parts list, etc.
This unit is not suitable for continuous monitoring during medical
emergencies or operations. Otherwise, the patient’s arm and fingers will
become anesthetic, swollen and even purple due to a lack of blood.
Please use the device under the environment which was provided in the
user manual. Otherwise, the performance
and lifetime of the device will be impacted and reduced.
During using, the patient will contact with the cuff. The materials of the
cuff have been tested and found to comply
with requirements of ISO 10993-5:2009 and ISO 10993-10:2010. It will
not cause any potential allergic reaction or contact injury.
The device doesn’t need to be calibrated in two years of reliable service.
Please dispose of ACCESSORIES, detachable parts, and the ME EQUIPMENT
according to the local guidelines.
When the device was used to measure patients who have common
arrhythmias such as atrial or ventricular premature beats or arterial
fibrillation, the best result may occur deviation. Please consult your
physician about the result.
The device is contraindicated for any female subject who may be
suspected of, or is pregnant. Besides provided inaccurate readings, the
effects of this device on the fetus are unknown.
When using this device, please pay attention to the following situation
which may interrupt blood flow and influence blood circulation of
the patient, thus cause harmful injury to the patient: Too frequent and
consecutive multiple measurements; The application of the cuff and its
pressurization on any arm where intravascular access or therapy, or an
arterio-venous (A-V) shunt, is present; Inflating the cuff on the arm on the
side of a mastectomy.
19
WARNING
• Do not apply the cuff over a wound, otherwise it can cause further injury.
• Do not inflate the cuff on the same limb which other monitoring ME
•
•
•
•
•
•
•
•
•
•
EQUIPMENT is applied around simultaneously, because this could cause
temporary loss of function of those simultaneously-used monitoring
ME EQUIPMENT. Using it in case to result in prolonged impairment of the
circulation of the blood of the PATIENT.
Don’t kink the connection tube, otherwise, the cuff pressure may
continuously increase which can prevent blood flow and result in harmful
injury to the PATIENT.
The device has been evaluated clinically used manual cuff/stethoscope
auscultations the reference. Blood pressure measurements determined
with this device are equivalent to those obtained by a trained observer
using the cuff/stethoscope auscultatory method, within the limits prescribed
by the “American National Standard, Manual, electronic or automated
sphygmomanometers”.
The patient is an intended operator. The patient can measure under
normal circumstances and maintain the device and its accessories
according to the user manual.
The blood pressure monitor, and the cuff are suitable for use within the
patient environment. If you are allergic to dacron or plastic, please don’t
use this device.
Please keep the unit out of reach of infants, children or pets, since
inhalation or swallowing of small parts is dangerous or even fatal.
If Luer lock connectors are used in the construction of tubing, there is a
possibility that they might be inadvertently connected to intravascular fluid
systems, allowing air to be pumped into a blood vessel.
The device is not suitable for public use.
The device is not intended for PATIENT transport outside a healthcare
facility.
This device cannot be used with HF surgical equipment at the same time.
Be careful to strangulation due to cables and hoses, particularly due to
excessive length.
20
EMC GUIDANCE
1. MEDICAL ELECTRICAL EQUIPMENT needs special precautions regarding
EMC and needs to be installed and put into service according to the EMC
information provided in the ACCOMPANYING DOCUMENTS
2. Wireless communications equipment such as wireless home network
devices, mobile phones, cordless telephones and their base stations, walkietalkies can affect this equipment and should be kept at least a distance d=3,
3m away from the equipment.
(Note: As indicated in Table 6 of IEC 60601-1-2:2007 for ME EQUIPMENT, a
typical cell phone with a maximum output power of 2 W yields d=3, 3m at
an IMMUNITY LEVEL of 3V/m)
GUARANTEE REGISTRATION
You are protected by Vive Health’s industry leading guarantees and
customer service:
2 YEAR GUARANTEE
If you did not purchase through vivehealth.com, please register at vivehealth.
com/register to validate your guarantee.
Product Code: DMD1001
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We sincerely appreciate your business.
We strive to provide you with the best
quality products at great value.
If you have any questions please contact us.
[email protected]
1-800-487-3808
Monday - Friday 9am - 5pm EST
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