IG600 Series Intelligent Gateway User's Manual

IG600 Series Intelligent Gateway User's Manual
IG600 Series Intelligent Gateway
User's Manual
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Version: V1.3—20131209
Copyright © 2012-2013 All rights are reserved by Beijing InHand Network Technology Co., Ltd. and
its licensors. Without the written permission of the Company, no unit or individual is allowed to excerpt,
reproduce or transmit in any form part or all of the contents in the manual.
INHAND and InHand are trademarks of Beijing InHand Network Technology Co., Ltd. The
trademarks of other companies, product logos and trade names in the manual are possessed by their
respective owners.
The contents of this manual may be changed due to product version upgrade or other reasons. InHand
reserves the right to modify the contents of this manual without any notice or prompt. This manual is
only used as the guidance. InHand makes every effort to provide accurate information in this manual,
but InHand does not guarantee that there is no error in the manual. All statements, information and
recommendations in this manual do not constitute any express or implied warranty.
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Preface
Welcome to the IG601 series industrial gateway user manual. This manual will guide you on how to
configure the IG601.
This preface includes the following contents:
 Intended Users
 Conventions in the Manual
 Obtaining Documentation
 Technical Support
 Feedback
Intended Users
This manual is intended for the following users:
 Network architects
 On-site technical support
 Network administrators
 Any other network staff
Conventions in the Manual

To help guide the reader, the manual will use the following conventions.
Format
<>
“”
>>

Description
Content in angle brackets “< >” indicates a button name. For example, the <OK>
button.
“” indicates a window name or menu name. For example, the pop-up window “New
User.”
A multi-level menu is separated by the double brackets “ >>.” For example, the
multi-level menu File >> New >>Folder indicates the menu item [Folder] under the
sub-menu [New], which is under the menu [File].
Various Signs
The manual also uses a variety of eye-catching signs to indicate the places where special attention
should be paid. The significances of these signs are as follows:
Attention indicates something very important. Improper operation may
cause data loss or damage to the device.
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A brief overview on a procedure.
Obtaining Documentation
The latest product information is available on the InHand website, www.inhandnetworks.com.
Specific documentation can be found in these areas:

Support >> Technical Support: Product information on hardware installation, software upgrade,
configuration, manuals and more are available.

Products >> Industrial Intelligent >> IG600: An introduction to the Intelligent Gateway 600,
along with manuals, data sheets, a quick guide, and other support documentation. Other products
can be found by browsing through the products menu.

Support >> Software Download: Software updates, webinars and technical papers are available
for download.
Technical Support
InHand is invested in supporting our products with fast and reliable customer service. Feel free to email.
E-mail: [email protected]
Website: www.inhandnetworks.com
Feedback
If you have any comments or questions on your products, please send us feedback via email.
E-mail:[email protected]
Your feedback is vital to improving our products.
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Contents
Preface ....................................................................................................................................................... 3
IG601 Introduction ................................................................................................................................. 7
1.1 Overview ..................................................................................................................................... 7
1.2 Product Features .......................................................................................................................... 7
Login Gateway......................................................................................................................................... 9
2.1 Establish Network Connection.................................................................................................... 9
2.1.1 Automatic acquisition of IP address ................................................................................. 9
2.1.2 Set a static IP address ..................................................................................................... 12
2.2 Test the network connection between the supervisory PC and InGateway. .............................. 13
2.3 Disconnect from the Proxy Server. ........................................................................................... 15
Web Configuration ................................................................................................................................ 17
3.1 Login the Web Configuration Page of Gateway ....................................................................... 18
3.2 System ....................................................................................................................................... 19
3.2.1 Basic Setup ..................................................................................................................... 20
3.2.2 Time ............................................................................................................................... 20
3.2.3 Serial Port ....................................................................................................................... 21
3.2.4 Admin Access ................................................................................................................. 22
3.2.5 System Log .................................................................................................................... 25
3.2.6 Config Management ....................................................................................................... 26
3.2.7 System Upgrade ............................................................................................................. 28
3.2.8 Reboot ............................................................................................................................ 29
3.2.9 Logout ............................................................................................................................ 29
3.3 Network ..................................................................................................................................... 30
3.3.1 Dialup/Cellular Connection ........................................................................................... 30
3.3.2 LAN ............................................................................................................................... 34
3.3.3 DNS ................................................................................................................................ 35
3.3.4 DDNS ............................................................................................................................. 36
3.3.5 Static Routes .................................................................................................................. 38
3.4 Service ....................................................................................................................................... 39
3.4.1 DHCP Service ................................................................................................................ 39
3.4.2 DNS Relay ..................................................................................................................... 40
3.4.3 VRRP: Virtual Router Redundancy Protocol ................................................................. 41
3.4.4 Device Manager ............................................................................................................. 42
3.4.5 DTU ............................................................................................................................... 44
3.4.6 Modbus to SMS ............................................................................................................. 46
3.4.7 SMS Alarm Rules........................................................................................................... 47
3.4.8 Mbsms Variable Template .............................................................................................. 53
3.4.9 SMS................................................................................................................................ 53
3.5 Firewall ..................................................................................................................................... 54
3.5.1 Basic ............................................................................................................................... 54
3.5.2 Filtering .......................................................................................................................... 55
3.5.3 Port Mapping.................................................................................................................. 56
3.5.4 Virtual IP Mapping ......................................................................................................... 57
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3.5.5 DMZ (All Port Mapping) ............................................................................................... 58
3.5.6 MAC-IP Bundling .......................................................................................................... 59
3.6 QoS............................................................................................................................................ 60
3.6.1 Bandwidth Control ......................................................................................................... 60
3.6.2 IP Bandwidth Limit ........................................................................................................ 61
3.7 Tools .......................................................................................................................................... 62
3.7.1 Ping ................................................................................................................................ 62
3.7.2 Trace Route .................................................................................................................... 63
3.7.3 Link Speed Test .............................................................................................................. 64
3.8 Status ......................................................................................................................................... 65
3.8.1 System ............................................................................................................................ 65
3.8.2 Modem ........................................................................................................................... 66
3.8.3 Network Connections ..................................................................................................... 67
3.8.4 Route Table .................................................................................................................... 68
3.8.5 Device List ..................................................................................................................... 69
3.8.6 Modbus PLC .................................................................................................................. 69
3.8.7 Log ................................................................................................................................. 69
Installation Guide.................................................................................................................................. 71
4.1 DIN rail mounting ..................................................................................................................... 71
4.1.1 DIN rail Installation ....................................................................................................... 71
4.1.2 DIN rail disassembly...................................................................................................... 71
4.2 Wall Mounting .......................................................................................................................... 72
4.2.1 Wall Mounting Installation ............................................................................................ 72
4.2.2 Wall Mount disassembly ................................................................................................................ 73
4.3 SIM Card Installation ................................................................................................................ 74
4.4 Antenna Installation .................................................................................................................. 74
4.5 Power Supply Installation ......................................................................................................... 75
4.6 Ground Terminal Installation .................................................................................................... 75
4.7 Connect Cable ........................................................................................................................... 76
4.8 Terminal connection .................................................................................................................. 76
Applications ........................................................................................................................................... 77
Appendix I FQA .................................................................................................................................... 78
Appendix II Description of LED ......................................................................................................... 80
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IG601 Introduction
This chapter includes the following parts:

Overview

Product Features
1.1 Overview
The InGateway601 (IG601) combines 3G networks, intelligent protocol conversion, and VPN
technology to create a product designed for remote maintenance and management. The IG601 features
remote communication between the controller and data center, which provides an ingress (or gateway)
for the remote diagnosis and maintenance of the machines. The controller technicians can construct
large-scale networks for remote maintenance of equipment. The IG601 can also be employed as a
communication gateway for equipment to coordinate with each other.
With the IG601, technicians in the office can remotely program field PLCs, monitor variables and
receive alerts in real time. The IG601 supports both communication via the PLCs Ethernet port and via
the serial port. IG601 also supports status queries, PLC controls and alarm message via SMS. The
IG601 series utilizes the ubiquitous cellular network to the fullest and opens new horizons in remote
management and machine to machine communication.
1.2 Product Features

Designed for the Communication of Industrial Equipments

SMS Function:
SMS Alarm: users can receive timely alarm message when PLC exception occur in field.
SMS Check and Control: users can remotely monitor and control PLC.
PLC Collaboration: PLCs can communicate with each other via SMS, ensuring more PLCs
work collaboratively.

Remote Maintenance
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Users can achieve PLC‟s remote programming via secure channel (serial/Ethernet pot)

Remote Monitoring:
IG601 can check real-time operating status (variable) and send it to data center regularly
through 3G/2G network. Users can check PLC‟s operation and alarm messages anywhere via
internet.

Industrial Design

In the aspects of EMC, anti-static grade, anti-surge level and wide temperature range, IG601
meet the requirements of industrial and operate easily under harsh environments.


Metal enclosure. IP30.

All EMC grade reach level 3.

Ethernet port supports 1.5kv isolation transformer protection

Serial port support 15kv ESD protection.

Wide temperature range: -20℃~70℃.

Wide voltage range: DC: 12-24V.
Complete Security

Data Transmission Security
InGateway 601 uses encrypted channel to communicate with remote controller, enabling the
process of updating PLC program enjoys high level of encryption, which is comparable to
that of the financial industry.

Network Protection Security
With powerful firewall features, InGateway601 supports SPI State Inspection, Secure Shell
(SSH), Intrusion Protection, DDoS Defense, Attack Defense, IP-MAC binding, etc, protecting
the equipment against external network attack.

Equipment Management Security
Multi-level authorization security mechanism realizes centralized authentication and authorization
management of equipment.
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Login Gateway
This chapter covers the following:

Establish Network Connection

Test the connection between supervisory PC and InGateway

Cancel the Proxy Server
2.1 Establish Network Connection
2.1.1 Automatic acquisition of IP address
Please set the supervisory PC to “automatic acquisition of IP address” and “automatic acquisition of
DNS server address,” which is the default configuration of Windows. This way, the InGateway
automatically assign an IP address to the supervisory PC using DHCP.
Open “Control Panel”, double click “Network and Internet” icon, and enter “Network and Sharing
Centers”
Click the button <Local Connection> to enter the window “Local Connection Status”
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Click <Properties> to enter the window “Local Connection Properties”, as shown below.
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Select “Internet Protocol Version 4 (TCP/IPv4).” Click <Properties> to enter “Internet Protocol
Version 4(TCP/IPv4) Properties.” Select “Obtain an IP address automatically” and “Obtain
DNS Server address automatically,” then click <OK> to complete the process, as shown below.
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2.1.2 Set a static IP address
Please set the supervisory PC‟s IP address in the same subnet as the gateway FE (or fast Ethernet) port.
In this example, the default IP address of gateway FE port is 192.168.2.1, and the subnet mask is
255.255.255.0. Enter the “Internet Protocol Version 4 (TCP/IPv4) Properties” window. Then, select
“Use the following IP address”, type the IP address (arbitrary value between 192.168.2.2 192.168.2.254), subnet mask (255.255.255.0), and default gateway (192.168.2.1) into the text boxes.
Finally, click <OK> to finish setting a static IP, as shown below.
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2.2 Test the network connection between the supervisory PC and
InGateway.
1) Click the button <Start> at the lower left corner. Type “cmd” into the field, and run cmd.exe.
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2) Enter “ping 192.168.2.1” and click the <OK> button. (192.168.2.1 is the default IP address of the
InGateway). If the connection is good, you will see four returned packets. If there is no response,
be sure to check your connection and your supervisory PC's network settings.
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2.3 Disconnect from the Proxy Server.
If the supervisory PC uses a proxy server to access the Internet, it is necessary to disconnect from the
proxy and remove any proxy settings. The operating steps are as follows:

Open Internet Explorer.

Select Tools>>Internet Options to enter the window “Internet Options”.
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
Select the tab “Connect” and click the button <LAN Setting(L)> to enter the window “LAN
Setting.” If the option “Use a Proxy Server for LAN” is checked, uncheck it. Click the <OK>
button and continue to the web configuration section of the manual.
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Web Configuration
This chapter covers the following contents:
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
Logging in the Browser Interface

System

Network

Service

Firewall

QoS

Tools

Status
3.1 Login the Web Configuration Page of Gateway
Run the Web browser, enter “http://192.168.2.1” in the address bar, and press Enter to skip to the Web
login page, as shown below. Enter the “User Name” (default: adm) and “Password” (default: 123456).
Click button <Login> or directly press Enter to enter the Web configuration page, as shown below.
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Click <Sync Time> to synchronize the gateway's clock with the system time of the host.
For security, it is highly recommended that you modify the default password after
your first login. Store the password information in a secure location.
3.2 System
The system configuration process involves nine steps:

Basic Setup

Time

Serial Port

Admin Access

System Log

Configuration Management

Update

Reboot

Logout
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3.2.1 Basic Setup
From the navigation panel, select System >> Basic Setup, then enter the “Basic Setup” page, as
shown below.
Page description is shown below:
Parameters
Language
Hostname
Description
Select the language of configuration
page
Set the name of InGateway
Default
English
Gateway
3.2.2 Time
In order to ensure the coordination of the gateway and other devices, users need to set the system time
and time zone correctly. From the navigation panel, select System >> Time then enter the “Time”
webpage, as shown below. Click <Sync Time> to synchronize the time of the gateway with the system
time of the host.
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The terms are explained below:
Parameters
Gateway Time
Description
Display the system time of Gateway
PC Time
Timezone
The current time of supervisory PC
Set time zone
Default
2000-01-01 08:16:47
N/A
Custom
Custom TZ String
Set the time zone of the Gateway
CST-8
Auto update Time
Time Update Interval
Disabled
3.2.3 Serial Port
On the serial port settings config page, users need set the serial configuration of the gateway with the
same parameters as the connected device. If users are using software similar to PuTTY, users should set
their serial configs the same as the settings below.
From the navigation panel, select System >> Serial Port, then enter “Serial Port” page, as shown
below.
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Page description is shown below:
Parameters
Baud Rate
Description
Serial baud rate
115200
Default
Data Bit
Serial data bits
8
Parity
Set parity bit of serial data
None
Stop Bit
Set stop bit of serial data
1
Software Flow Control
Enable Software Flow Control
Disable
Mode
Select serial type
RS232
3.2.4 Admin Access
HTTP
HTTP (Hypertext Transfer Protocol) is used for transferring web pages on Internet. After enabling
HTTP service on device, users can log on via HTTP and access the device using a web browser.
HTTPS
HTTPS (Secure Hypertext Transfer Protocol) supports SSL (Security Socket Layer) and encrypts data
transfers. This prevents man-in-the-middle attacks when data passes either through the local network or
across the internet.
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TELNET
Telnet protocol provides telnet and virtual terminal functions through a network. The device supports
both a client mode and a server mode. In client mode, the telnet client sends request to the telnet server,
creating a session. While in server mode, the device supports Telnet connections for incoming clients,
allowing for remote access.
Console
The console port, also called the access or serial port, refers for initial configuration and subsequent
management of a device. It has the same terminal as the telnet client. From the navigation panel, select
System >> Admin Access, then enter “Admin Access” page, as shown below.
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Page description is shown below:
Parameters
Username
Old Password
Description
Username for configuration web
login .
To change the password, users
must input the old one.
Input new password.
Input the new password again.
New Password
Confirm New
Password
Management:HTTP/HTTPS/TELNET/Console
Enable
Select to enable HTTP.
Service Port
Select management port.
Local Access
Enable—allow management of
the IG601 over the local network,
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Default
adm
N/A
N/A
N/A
Enabled
80/443/23/N/A
Enabled
or LAN.
Remote Access
Disable—forbid management of
the IG601 over LAN.
Enable—allow management of
the IG601 over the WAN, or
internet.
Disable—forbid management on
a WAN connection.
Allowed Access
Set the range of IP address that is
from WAN
allowed access over a WAN
(Optional)
connection. For example
192.168.2.1/30 or 192.168.2.1 192.168.2.10.
(HTTP/HTTPS/TELNET)
Description
Describe the parameters of
management (non-influence to
IG601)
Parameters
Description
Non-priviledged Users(Console login)
Username
Technician defines a new
username.
Password
User define the password
Other Parameters
Log Timeout
Log Timeout
Enabled
N/A
N/A
Default
N/A
N/A
Log Timeout
 In “Username/Password” section users can modify username and password.
However, these accounts will be non-privileged, meaning the new users cannot
create new username. A non-privileged account may only do web logins.
 In “Non-privileged Users” section, we can create multiple usernames.
Technicians can utilize multiple usernames while logging on a IG601 via serial
port or Telnet.
3.2.5 System Log
A remote log server can be set through “System Log Settings,” and all system logs will be uploaded to
the remote log server through the gateway. This makes remote log software, such as Kiwi Syslog
Daemon, is a necessity on the host.
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Kiwi Syslog Daemon is free log server software for Windows, which can receive, record and display
logs from host (such as gateway, exchange board and Unix host). After downloading and installing
Kiwi Syslog Daemon, it mus be configured through the menus “File >> Setup >> Input >> UDP.”
From the navigation panel, select System >> System Log, then enter “System Log” page, as shown
below.
Page description is shown below:
Parameters
Description
Log to Remote System
IP address/Port (UDP)
Enable remote log server
Set the IP and Port of remote log server
Log to Console
Print the log to console.
Default
Disable
N/A/Port:
514
Disable
3.2.6 Config Management
Users may import an old configuration or backup the current configuration.
From the navigation panel, select System >> Config Management, then enter the “Config
Management” page, as shown below.
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Page description is shown below:
Parameters
Description
Default
Import/Backup configuration
N/A
Restore default
Click to reset IG601. To complete the reset,
N/A
configuration
users need to reboot the IG601.
Gateway
Configuration
Network
(ISP)
Provider The technician must configure the local APN, N/A
username, password, and other configs the
same as their ISP.
Be sure to check imported configs for incorrect formats and completeness. When
importing, the system will filter the improperly formatted commands and save the
correct configuration. The good configs will later be serially executed in order after
system reboot. The system will not get into expected state in the case that the
imported configuration is not arranged according to an effective order.
In order not to affect the operation of the current system, when performing an
import configuration and restore default configuration, users need to restart the
gateway to make the new configuration to take effect
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3.2.7 System Upgrade
From the navigation panel, select System >> Upgrade, then enter the “Upgrade” page, as shown
below.
To upgrade the system, click the System, tab then <System upgrade> to enter upgrade page, then
follow the steps below:
Step one: Click <Browse> choose the upgrade file, and then click <Open>, as shown below:
Step Two: Click <Update> and then click <OK> to begin updating. Make sure your screen matches the
picture below.
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Step Three: Upgrade firmware succeed, and click <Reboot> to restart the IG601.
3.2.8 Reboot
If users need to reboot system, please click the System tab, then <Reboot> and click <OK> to restart
the system.
3.2.9 Logout
If users want to logout, click System >> Logout, and then click <OK>.
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3.3 Network
This section covers network settings include Dialup/Cellular, LAN, DNS, DDNS, and Static Routes.
3.3.1 Dialup/Cellular Connection
With following configuration, IG601 can access the internet through the wireless cellular network.
From the navigation panel, select Network >> Dialup, then enter the “Dialup” tab, as shown below.
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Terminology is listed below:
Parameters
Enable
Time Schedule
SHARED
ISP
Default
Description
Basic Config
Enable PPP dialup.
Enable
Select timetable for online and offline. ALL
We need defined timetable through
“Schedule Management” in advance.
Enabled—enable “NAT,” or network Enable
address translation. Local addresses
can be translated to global WAN
address on a one-to-many basis.
Disable—disable “NAT.”
Select local ISP, if not listed here, Customer
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APN
Access Number
Username
Password
Network Select
Type
Static IP
Connection Mode
Redial Interval
please select “Customer.”
APN provided by your Local ISP
Dialup phone number provided by
your Local ISP.
Some APNs need a username and
password to complete the PPP
connection, but not every APN needs a
username.
Some APNs need a username and
password to do the PPP connection,
but not every APN needs a password.
Choose mobile network type. The
available options are “auto”, “2G
only” and “3G only.”
Enable a static IP if your SIM card can
get a static IP address.
It may be set to either “Always
Online,” “Connect On Demand,” or
“Manual.”
When a dialup fails, InGateway will
redial after an interval.
Advanced Options
Initial Commands Used for advanced parameters.
PIN code
Set the use of the SIM card PIN code.
Dial Timeout
Set dialup timeout. The IG601 will
reboot after timeout.
MTU
Set max transmit unit, or max frame
size. Set this number to 1500 for
normal frames and larger for little big
frames.
MRU
Set max receive units.
TX Queue Length Set length of transmit queue.
Authentication
Select either Auto, PAP or CHAP. This
Type
is nessecary for some ISP connections.
Enable IP header Enable IP header compression
compression
Use default
Enable default asyncmap, and PPP
asyncmap
advanced option.
Use Peer DNS
Use the assigned DNS server.
Link Detection
Set the Link Detection Interval.
Interval
Link Detection
Set the max retries if a link detection
Max Retries
failed.
Debug
Enable debug mode.
Expert Option
Provide extra PPP parameters,
normally user don't need to set these.
Options include: nomppe nomppc
nodeflate nobsdcomp novj novjccomp
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Unicom
“*99#” or
“*99***1#”
GPRS
GPRS
Auto/ 2G only / 3G
only
Disable
Always Online
30 seconds
N/A
N/A
120 seconds
1500
1500
64
Auto
Enable
Disabled
Enable
55 seconds
3
Disable
N/A
ICMP Detection
Server
ICMP Detection
Interval
ICMP Detection
Timeout
ICMP Detection
Max Retries
noccp.
Set the ICMP Detection Server. Blank
represents none.
Set the ICMP Detection Interval.
Set ICMP Detection Timeout (IR6X1
will reboot if ICMP time out)
Set the max number of retries if ICMP
failed
Blank
30 seconds
20 seconds
5
Configure the device's schedule to set any downtime.
To set the devices schedule, go into the “Dialup” window, enter the “Schedule Management” page.
3.3.2 LAN
To create a static LAN connection, go into the navigation panel, select Network >> LAN, then enter
the “LAN” page, as shown below.
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The settings are explained below:
Parameters
Description
MAC Address
00:18:05:15:11:8D
IP Address
The host MAC address in LAN, which is provided
by the manufacturers.
Set the IP Address in LAN
Net mask
Set the subnet mask of a local network.
255.255.255.0
MTU
Set MTU length options to either Default or
Manual. 1500 is the normal frame size for Ethernet
v2.
100M Full/duplex,100M Half/duplex.
1500
LAN Mode
Default
192.168.2.1
Auto Negotiation
Multi-IP Settings
IP Address
Set additional IP Address of LAN
N/A
Netmask
Set netmask of LAN
N/A
Description
Description about this IP address
N/A
3.3.3 DNS
At the core of the internet lies DNS or the domain-name system. It employs a distributed database
(DDB) to map domain names and IP addresses across the web. DNS makes it convenient to access the
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internet, so that instead of memorizing IP numbers, people can use words to make domain-names.
The device supports the following two functions through the domain name configuration service:

DNS Server: the device can function as a local DNS Server.

DNS relay: as a DNS agent, the device can transfer DNS request and response messages between
the DNS client and server, while and executing domain name analysis in place of the DNS Client.
To begin setting up the DNS client, find the navigation panel, select Network>>DNS to enter into the
“DNS” window and manually set the DNS information. If the DNS information is empty, it can be
found via dialup. Generally, users will only need to set the dialup DNS settings if they have static
routes on the gateway.
Page description is shown below:
Parameters
Description
Default
Primary DNS
Set Primary DNS
N/A
Secondary DNS
Set Secondary DNS
N/A
3.3.4 DDNS
DDNS (Dynamic Domain Name Server) automatically adds DNS entries to a server in real time.
DDNS automatically logs IP addresses and host-names to its database when hosts connect to the
network. When hostnames have been recorded, they may be used in the place of IP addresses. DDNS
will be particularly useful in an IPv6 environment.
To set up DDNS, go into the navigation panel, select Network >> DDNS, then enter “DDNS” page, as
shown below.
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Page description is shown below:
Parameters
Current
Description
Default
Show the current IP address
Blank
Service Type
Select DDNS Provider
Disabled
URL
Automatically generate, users do not http://www.3322.org/
Address
need to set
Username
Registered username for DDNS
N/A
Password
Registered password for DDNS
N/A
Hostname
Registered hostname for DDNS
N/A
Wildcard
Set
whether
the
server
supports Disabled
wildcards
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MX
Whether to update the mailbox record
N/A
Backup MX
Whether to update the mailbox record
Disabled
Force Update
Force update records after modifying Disabled
the settings
3.3.5 Static Routes
Static routes are created manually and have many different uses. After the static route is set, packets
will be transferred to appointed routes. Engineers can create simpler networks by using static routes in
place of RIP or OSPF, and ensure greater network reliability. The proper setting and use of static
routing can also improve the performance of a network and guarantee bandwidth for important network
applications.
From the navigation panel, select Network >> Static Route, then enter “Static Route” page, as shown
below.
Page description is shown below:
Parameters
Description
Default
Destination
Set IP address of the destination
0.0.0.0
Net Mask
Set subnet mask of the destination
255.255.255.0
Gateway
Set the gateway of the destination
N/A
Interface
Users can select which interface accesses
the destination
Describe a static route
N/A
Description
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N/A
3.4 Service
In the service section, this manual covers nine configurations, including DHCP service, DNS relay,
VRRP, Device Manager, DTU, Modbus to SMS, SMS alarm rules, and Mbsms variable template.
3.4.1 DHCP Service
DHCP (Dynamic Host Configuration Protocol) is a network protocol for LAN utilizing UDP and TCP.
DHCP automatically distributes IP addresses for either a local network or network service provider, and
can aid network administrators in managing all the computers on a network. A DHCP server refers to a
computer managing DHCP standard in a network. It distributes IP addresses once the work station logs
on and ensures that no duplicate IP addresses are assigned. DHCP Server dramatically simplifies
network management tasks, and is a necessity in today's network.
To enable the DHCP server, find the navigation panel, select Services >> DHCP Service, then enter
“DHCP Service” page, as shown below.
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The page is described below:
Parameters
Enable DHCP
IP Pool
Starting
Address
IP Pool Ending
Address
Lease
DNS
Windows
Name Server
(WINS)
MAC Address
IP address
Host
Description
Default
Check to enable DHCP.
Set the starting IP address of DHCP
pool.
Enable
192.168.2.2
Set the ending IP address of DHCP
pool.
Set the valid time lease of IP address
obtained by DHCP
Set DNS Server
Set the WINS binding.
192.168.2.100
Static DHCP
Set the MAC address of a designated
IP address.
Set the static IP address of the host.
Set the hostname.
60 minutes
192.168.2.1
0.0.0.0
00:00:00:00:00:
00
192.168.2.2
N/A
3.4.2 DNS Relay
DNS forwarding: DNS forwarding is open by default. You can set the specified [Domain Name <=> IP
Address] to let IP address match with the domain name, thus allowing access to the appropriate IP
through accessing to the domain name.
From navigation panel, select Network >>DNS, then enter “DNS Relay” page, as shown below.
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The page description is shown below:
Parameters
Description
Default
IP Address
Map an IP to a hostname.
N/A
Host
Set the name of DNS entries.
N/A
Description
Describe DNS entry.
N/A
 When enabling DHCP, the DHCP relay is also enabled automatically. Relay
cannot be disabled without disabling DHCP.
 While using dynamic DNS, the DNS relay service should be turned on.
 A maximum of twenty IP to domain-name pairs may be configured.
3.4.3 VRRP: Virtual Router Redundancy Protocol
VRRP is a protocol for allowing automatic failover and redundancy in routers. It creates a “virtual
router,” meaning multiple physical routers can be assigned to one gateway or one host. The main
gateway controls the IP of the virtual gateway and routes packets to virtual IP addresses. If the main
gateway drops, a dynamic failover process elects a new gateway. The IP address of the virtual gateway
can be set as the default gateway for hosts, because it is the first hop. The benefit of using VRRP is
serviceability. The network administrator can avoid the configuration of dynamic routing or routing
discovery protocol on each host.
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To enable VRRP, go to the navigation panel, select Services >> VRRP, then enter “VRRP” page, as
shown below.
The page description is shown below:
Parameters
Enable
Group ID
Priority
Advertisement
Interval
Virtual IP
Authentication
Type
Virtual MAC
Monitor
Description
Default
Check to enable VRRP.
Select a group id of gateway (range
1-255).
Select a priority for the gateway
(range 1 - 254).
Set an advertisement interval.
Disable
1
Set a Virtual IP address.
Choose between "None" or
Password type.
Select to enable.
Select WAN to start monitoring
WAN interface traffic; select None
do not monitor.
N/A
None
20 (bigger number stands
for higher priority)
60 sec
Disable
None
3.4.4 Device Manager
The device manager, or DM, is the InHand intelligent cloud platform for network management service.
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You can remotely manage your IG601, find the current status and so on.
To configure the device manager, go to the navigation panel, select Services >> Device Manager, then
enter “Device Manager” page, as shown below.
Terms are described below:
Parameters
Mode
Only SMS
Query SMS Interval
Trust Phone List
SMS+IP
Vendor
Device ID
Server
Port
Description
Default
SMS+IP is recommended.
Disable
Set how frequently to check
SMS.
Add trusted cell phone list,
also known as a white list.
24 hours
Set a vendor name.
Set a device ID.
Set a device manager server
IP:
g.inhandnetworks.com
Set a port for device
Default
N/A
c.inhandnetworks.com
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N/A
20003
Login Retries
Heartbeat Interval
Packet Receiving
Timeout
Packet Transmit
Retries
Query SMS Interval
Trust phone list
manager.
Set login retries
Set interval of heartbeats.
Set the timeout for dropped
packets.
Set packet transmit retries.
Set how long to check SMS.
Set a trusted cell phone list.
3
120 seconds
30 seconds
3
24 hours
3.4.5 DTU
If you connect a serial device to IG601, you need enable the DTU converter. IG601 can support a
multi-protocol uplink to allow conversion of serial data and IP data. Users must select the correct serial
mode on the window “Serial Port” from the navigation tab “System.”
To enable the DTU, go into top navigation panel, select Services >> DTU, then enter “DTU” page, as
shown below.
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The page is described below:
Parameters
Enable
DTU Protocol
Protocol
Mode
Frame Interval
Serial Buffer
Frames
Multi-Server
Policy
Min Reconnect
interval
Description
Default
Check to enable the DTU.
Set the DTU protocol. Please see more in related
Quick Guide.
TCP and UDP are both options.
Set the DTU as a client or server.
Set the frame interval.
Disable
Transparent
Set the number of serial buffer frames.
UDP
Client
100
mseconds
4
Choose either parallel or poll options.
Parallel
Set the minimum reconnect interval.
15s
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Max Reconnect
interval
DTU ID
Source IP
Set the maximum reconnect interval.
180s
Set the ID of the DTU. It's only available when
using DC protocol.
Set the Source IP.
N/A
N/A
3.4.6 Modbus to SMS
InGateway inquires the variables status of the PLC every ten seconds and saves them into RAM.
These variables will be the SMS response sent after a query. After receiving a control SMS, InGateway
sends the control command to the PLC and waits for a response. The response is sent from the PLC and
then InGateway sends the response to the user.
To enable SMS, find the navigation panel, select Services >> Modbus to SMS to enter into the
“Modbus to SMS” page. After you add your PLC here, the daemon of IG601 periodically queries the
PLC variables and cache to memory.
Follow the five steps below to configure the PLC parameters:
Step 1: Click „Enable‟ in „Service>>Modbus to SMS‟
Step 2: Unfold configuration item of “PLC List” and click the PLC to be used, and configure one by
one. 8 PLCs could be added on this page.
Step 3: Configure the specific parameters of PLC, each PLC can be added to 32 variables.
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1) Set the modbus type. Only RTU is available on this model.
2) Configure the slave address of each PLC, namely the „Modbus ID.‟ It may be assigned a value
from 1 to 247.
3) Configure name of the PLC, using a maximal length of 16 bytes. It is important to name PLCs
to avoid confusion in a large scale operation.
4) Enter the register address, or modbus variable address, in the first column. 0xxxxx is for
discrete inputs. 1xxxxx is for a coil. 3xxxxx is for the incoming register, and 4xxxxx indicates a
holding register.
5) The second column is the variable type, supporting BIT, WORD, DWORD, FLOAT, INT16,
INT32 and INT64.
6) In the third column are the units of variable with maximum length of 8 bytes. This value will
appear in SMS, and you can leave this field empty. The unit of BIT variables should be
configured according to HH/LL format, HH represents the corresponding unit of “1,” LL
represents the corresponding unit of “0.” The units of other types of variables will appear
directly in SMS.
7) Enter the register name in the fourth column. This is simply the name of the variable with a
maximum length of eight bytes. Users can define names for each variable and this field must be
filled. The variable address will be replaced by variable name in SMS.

PLC ID in IG601 can not be repeated, neither can PLC names.

Variable names can be repeated in one PLC variable list.

Each PLC should be defined with ID, name and at least one variable.
Step 4: Repeat step 3 and add more PLCs.
Step 5: Click <Apply> button, store and apply the new configuration.
3.4.7 SMS Alarm Rules
IG601 supports the configuration of up to one-hundred alarm rules, that when triggered send an alarm
message to user‟s mobile phone. User can set the alarm rules, and adjust the SMS receiver in the alarm
menu. The IG601 will collect different variables depending on the alarm rules set by the user. When a
variable matches the criteria, IG601 will send an SMS alarm to all users on the “alarm user list,” along
with a message.
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From the navigation panel, select Services >> SMS Alarm Rules, then enter the “SMS Alarm Rules”
window, as shown below. After setting SMS, click the <Apply> to save and apply the configuration.
3.4.7.1 Enable White list
The IG601 is capable of receiving a control and inquiry SMS from any user. In order to improve
security, users can enable the white list function. After the white list is set, the IG601 only processes
SMS from users on the white list, meaning any other SMS will be dropped.

Up to 10 users may be whitelisted.

The first column is a telephone number, with a length ranging from 1 to 16 bytes, and is mandatory.

The second column is the user name, with a length ranging from 0 to 16 bytes, and is optional.
After enabling the “Modbus to SMS” function, IG601 can identify two types of SMS commands sent
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by the users on the white list. The IG601 performs an action corresponding to different commands and
then sends a response to the SMS user.
Users can send SMS to IG601 via mobile phone or SMS modem. Two types of SMS formats and
response message are as follows:
The SMS to inquire state
Users can send the following SMS command to inquire the IG601 operating status and the register
values of the PLC.
Request
Response Message
Description
GET
plc1 connected
plc2 disconnected
GET plc1_name,
plc2_name…
plc1 OUTPUT1=on
OUTPUT2=off
plc2 OUTPUT3=on
OUTPUT4=on
GET plc1_name
register1
register2,
plc2_name
register3
register4,…
Plc1 register1=5 register2=6
plc2 register3=1.8 register4=2.2
Request
ALARM
Response Message
Inquire about the name
and status of all PLCs
connected to the IG601.
Inquire about the PLC
variables with names of
plc1_name, plc2_name.
The plcX_names are
parameter. Users can
query different PLC
variables by modifying
the plcX_name. Different
PLCs are separated by a
comma.
This command finds the
value of a variables under
a PLC named
plcX_name. The
plcX_name and registerX
are parameters. Users can
find the name of
corresponding variables
by trying different
perameter commands. By
entering multiple
registers, multiple
variables can be found at
the same time. Different
PLCs are separated by
comma.
Description
Alarm total: 55, #53 date-time
context1, #54 date-time
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Find a count of historical
alarm records and return
context2, #55 date-time context3
ALARM 2-3
Alarm total: 55, #2 date-time
context1, #3 date-time context2,
#4 date-time context3
NETSATUS
Signal strength(dBm):xx,
Network status: Registered to
home network
Received message: 10, Sent
message: 15, Failed sent
message: 0, Unauthorized
message: 7
WHITELIST ON|OFF
MSGSTATUS
WHITELIST
the latest three historical
alarms.
Inquire about historical
records within the
appointed number range.
It can request maximum
of five historical records
each time.
Learn the network status.
Inquire about the SMS
statistics.
Inquire about the startup
status of the white list.
The SMS to perform actions
User can send the following SMS command to do the configuration via SMS.
Request
Response Message
Description
SET plc1_name
register1=xxx
register2=xxx,
plc2_name
register3=xxx
register4=xxx…
Succeed:
Set register1 to xxx
set register2 to xxx
set register3 to xxx
set register4 to xxx
ALARM CLEAN
ALL
ALARM CLEAN xxxx
WHITELIST ON|OFF
Delete 1-55 alarm
SUCCESS
Delete xx-xx alarm
SUCCESS
WHITELIST ON|OFF
ADD 13812345678
DELETE
13812345678
ADD 13812345678 OK
DELETE 13812345678
OK
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For a PLC named
plc1_name, set the register
value to xxx. The plcX_name
and registerX are both
parameters. User can set the
corresponding variables by
configuring these parameters
in the command line. Such
commands can set multiple
variables synchronously.
Different PLCs are separated
by comma.
Delete all the historical alarm
records.
Delete the historical records
within the a range.
Start or stop using a white
list.
Add users to the alarm list.
Delete users on an alarm list.
3.4.7.2 Alarm User List

Up to ten alarm recipients can be added to the “alarm user list.”

Mobile phone numbers are filled in the first column, and may range from 1 to 16 bytes long. This
column must be filled, otherwise users cannot be added.

User names are filled in the second column, and may range from 0 to 16 bytes long. This column
may be left empty.
 Telephone numbers should be non-duplicated.
3.4.7.3 Alarm Rule List
In this section of interface, the technician will create an "alarm rule list.” Each line defines an alarm
rule and a maximum of one-hundred alarm rules can be configured. The technician will match
mathematical expressions and compare values to a variable in each rule. To set an alarm rule follow
these steps:

Select a PLC in the first column. Any PLC previously setup in the “Modbus to SMS” chapter of
this manual will appear in a drop-down menu.

Select a variable name in the second column, and the corresponding variable of the PLC will
appear above it. The technician will compare values to this variable.

Compare the variable to a value by selecting an operator in the third column. The available options
are: NONE, >, >=, <, <=, = and !=.

Define the first value in the fourth column. This value will be compared to the main variable. For
example, temperature >= 200 means that when the temperature is greater than or equal to 200, an
alarm will be sent.

Define the relationship between the first expression and the second expression in the fifth column
by selecting OR, AND or XOR.

Select a second operator in the sixth column. The options that can be selected are: NONE, >, >=, <,
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<=, = and !=.

Define a second value in the seventh column.

In the eighth column, the user must define a dead zone, which acts as a buffer. After the alarm is
trigger, it will not be sent until the variable exceeds the dead zone value. It is only effective for
numerical, non bit-wise values. Set the value to zero to eliminate the dead zone.

In the ninth column titled “ACTION?,” users may select “YES” to enable user-defined alarm
message, user need define the alarm message on “Context” in the eleventh column. Otherwise, the
default alarm message will be sent. The maximum length for a short message is 140 bytes.

The mobile phone number of a recipient is input in the tenth column.

A user-defined alarm message may be set in the eleventh column. When triggered, this message
will be sent in the form of an SMS.
The alarm SMS are divided into two types:

If the selection for “ACTION?” in the ninth column is NO, the system will send the automatically
generated defaulted alarm short message. The message will be defined by the variable, for example:
“Alarm plc2 OUPUT=on,” or “Alarm plc AB_VOLT=238V.”

If the selection of “ACTION?” is YES, the system will send a user-defined alarm.
Below is an example of an alarm rule:
The first rule states that when the OUTPUT1 of plc2 changes from 1 to 0 or from 0
to 1, trigger the alarm and send the alarm SMS to all users in
the “alarm user list.”
The second rule states that when the variable value of AB_VOLT in plc2 is less
than or equal to 20 or greater than or equal to 230, trigger the
alarm and send the user-define SMS to the user „13810556243.‟
In other words, when AB_VOLT is between 20 and 230, plc2 is
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in normal operating conditions.
3.4.8 Mbsms Variable Template
Users can download a PLC variable template file which you might have added in section 3.3 “Modbus
to SMS.” A template file is composed of all the variables in a PLC, and the IG601 supports up to eight
templates.
To configure the Mbsms template, go into the navigation panel, select Services >> Mbsms Variable
Template, then enter “Variable Template” page, which is shown below.
3.4.9 SMS
User can do a status check and reboot the IG601 through SMS. After setting a user-defined message in
the SMS config window, users can see the device's status or reboot the device. Statistics like signal
strength, IP address, and uptime, among others, may be used to analyze the device.
To configure SMS, find the navigation panel, select Services >> SMS, then enter “SMS” page, as
shown below.
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The page description is shown below:
Parameters
Enable
Status
Query
Reboot
Default
Policy
Description
Default
Click to enable SMS.
This is user defined. After configuration, the user sends
the predetermined message to IG601, which will send
status information to user‟s mobile phone.
The information include :Host: (SN); Uptime: (the uptime
of router for this time of reboot); State: (Online/Offline);
LAN: (Up) (LAN IP)
This is user defined as well. After configuration, the user
will send a user-defined message to the IG601 which will
then restart.
This accepts by default. If the mobile phone number is
empty, the IG601 will execute the SMS command from
any mobile phone number. If a phone number is entered
into the field, the IG601 will execute SMS commands
from the configured mobile phone number.
Disable
N/A
N/A
Accept
3.5 Firewall
3.5.1 Basic
A firewall is necessary for blocking out malicious packets from the internet. On today's internet,
security is more important than ever, which is why the IG601 is well equipped to protecting the local
network and provide a security barrier from external threats.
To configure the firewall, go to the navigation panel, select Firewall >> Basic, then enter the “Basic”
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config page, as shown below.
The page description is shown below:
Parameters
Default Filter Policy
Description
Default
Choose to either “Accept” or Accept
“Block” filtering.
Block
Anonymous
WAN Check to deny anonymous ICMP Disable
Request (ping)
ping requests.
Filter Multicast
Check to filter multicast packets.
Defend DoS Attack
Select to enable DoS attack Enable
Enable
prevention.
3.5.2 Filtering
Access control has the following functions:

Prevent unwanted users from accessing network resources.

Permitting staff to access network resources.

Preventing staff from accessing the wrong network resources.
To enable Access Control From the navigation panel, select Firewall >> Filtering, then enter
“Filtering” page, as shown below.
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Page description is shown below:
Parameters
Description
Default
Enable
Check to enable filtering.
Enable
Protocol
The available options are: All
TCP, UDP, ICMP, and all.
Source IP address
Set the source IP address.
0.0.0.0/0
Source Port
Set the source port.
N/A
Destination IP
Set the destination IP address.
N/A
Destination Port
Set the destination port.
N/A
Action
Select either accept or block.
Accept
Log
log can print the access IP Disable
address
Description
Describe your configuration.
N/A
3.5.3 Port Mapping
The IG601 support Network Address and Port Translation. It allows remote computers (for example,
computers on the Internet) to connect to the local device that linked to LAN interface.
To configure port mapping, go into the navigation panel, select Firewall >> Port Mapping, then enter
“Port Mapping” page, as shown below.
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Page description is shown below:
Parameters
Enable
Description
Check
to
Default
enable
port Enable
mapping.
Protocol
Select either TCP or UDP.
TCP
Source
Set an external source IP.
0.0.0.0/0
Service Port
Set the external port of 8080
service.
Internal Address
Set
the
internal
IP
for Blank
mapping.
Internal Port
Set the mapping port.
8080
Log
Click to enable a log about Disable
port mapping.
Description
Write a description to avoid Blank
future confusion.
3.5.4 Virtual IP Mapping
After a PC in LAN has been assigned a virtual IP, external hosts can access it via a virtual IP.
The functions usually work with VPN.
To enable virtual IP mapping, go into the navigation panel, select Firewall >> Virtual IP Mapping,
then enter the “Virtual IP Mapping” page, as shown below.
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Page description is shown below:
Parameters
Virtual IP for Gateway
Source IP Range
Virtual IP
Real IP
Log
Description
Description
Set a virtual IP for the
InGateway.
Set range of the external
source IP addresses.
Set an external virtual IP.
Set a real IP.
Enable a log of virtual IP
events.
Describe this configuration.
Default
Blank
Blank
Blank
Blank
Disable
Blank
3.5.5 DMZ (All Port Mapping)
DMZ is like a virtual server, the all port of router map to the DMZ host
From the navigation panel, select Firewall >> DMZ, then enter “DMZ” page, as shown below.
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The page description is shown below:
Parameters
Description
Default
Enable DMZ
Check to enable the DMZ.
Disabled
DMZ Host
Set the host IP of a DMZ.
Blank
Source Address Range
Set a range of restricted Blank
source IP addresses.
The IG601's management port should never be mapped to a DMZ.
3.5.6 MAC-IP Bundling
When a firewall denies all access to the external network, only a PC with MAC-IP bundling can access
the internet.
From the navigation panel, select Firewall >> MAC-IP Bundling, then enter the “MAC-IP Bundling”
page, as shown below.
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The page description is shown below:
Parameters
MAC Address
IP Address
Description
Description
Set the bundling PC's
mac address.
Set the bundling PC's
IP address.
Describe this
configuration.
Default
00:00:00:00:00:00
192.168.2.2
Blank
3.6 QoS
This chapter covers QoS, or Quality of Service. QoS is a set of services that ensures bandwidth
availability for sensitive applications. These services includes bandwidth control and IP bandwidth
limits.
3.6.1 Bandwidth Control
Bandwidth control set a limit on the upload and dowload speeds when accessing external networks.
To configure bandwidth control, go into the navigation panel, select QoS >> Bandwidth Control, then
enter “Bandwidth Control” page, as shown below.
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The page description is shown below:
Parameters
Description
Default
Enable
Check to enable.
Disable
Outbound Limit Max
Set the maximum upload rate.
100000kbit/s
Bandwidth
Inbound Limit Max
Set the download bandwidth limit. 100000kbit/s
Bandwidth
3.6.2 IP Bandwidth Limit
Technicians may limit the bandwidth on individual hosts and devices by setting IP based bandwidth
limits.
To configure the IP bandwidth limit, go to the navigation panel, select Firewall >> IP BW Limit, and
then enter the “IP BW Limit” page, as shown below.
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The page description is shown below:
Parameters
Enable
IP Address
Rate(kbit/s)
Priority
Description
Description
Check to enable an IP bandwidth
limiter.
Set the IP address to be limited.
Set the bandwidth limit or rate.
Set the priority.
Describe the configuration.
Default
Enable
N/A
100kbit/s
Medium
N/A
3.7 Tools
The IG601 comes with several tools to help admins diagnose network problems, including:
 Ping
 Trace route
 Link Speed Test
3.7.1 Ping
Ping a tool many technicians are familiar with. It simply sends ICMP packets across the network to a
remote host, and then retransmits an ICMP packet back to the original sender.
To do a ping, enter the navigation panel, select Tools>>Ping, then enter the “Ping” page, as shown
below.
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Page description is shown below:
Parameters
Description
Default
Host
Destination IP for the ping.
N/A
Ping Count
Number of pings sent.
4 times
Packet Size
The size of the ping packet sent. 32 Bytes
32B is recommended.
Advanced parameters
N/A
Expert Options
3.7.2 Trace Route
The trace route tool sends an ICMP or UDP packet to a remote host. Each time the packet is routed
onto a different network, that router will return a response. Trace route allows network engineers to
diagnose routing problems.
To preform a trace route, go to the navigation panel, select Tools>>Traceroute, then scroll down to the
“Traceroute” page, as shown below.
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The page description is shown below:
Parameters
Host
Max Hops
Time Out
Protocol
Expert Options
Description
The destination for trace route.
Set the maximum number of hops.
Set the timeout for dropped
packets.
Choose between ICMP and UDP
protocol. ICMP may be blocked
on some networks.
Advanced parameters
Default
N/A
20
3 sec
UDP
N/A
3.7.3 Link Speed Test
The IG601 uses a simple upload and download to test the link speed.
To start the speed test, enter the navigation panel, select Tools>>Link Speed Test, then enter “Link
Speed Test” page, as shown below.
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3.8 Status
The status chapter covers the following:

System

Modem

Network Connections

Routing Table

Device List

ModbusPLC
 Event Logs
3.8.1 System
From navigation panel, select Status >> System, then enter the “System” page, as shown below. This
page displays system statistics, including Name, Model, Current Version, Gateway Time, PC Time, UP
Time, CPU Load, Memory Consumption, etc. Technicians may click the <Sync Time> button to
synchronize the gateway with the system time of the host, as covered in the set-up chapter.
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3.8.2 Modem
From navigation panel, select Status >> Modem, then enter “Modem” page, as shown below. This
page shows Modem status, including Signal Level, Register status, etc.
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3.8.3 Network Connections
From navigation panel, select Status >> Network Connections, then enter “Network Connections”
page, as shown below. This page shows the connection status of Dialup and LAN.
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3.8.4 Route Table
From navigation panel, select Status >> Route Table, then enter “Route Table” page, as shown below.
This page shows the route table of IG601.
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3.8.5 Device List
From navigation panel, select Status >> Device List, then enter “Device List” page, as shown below.
This page shows the device link of IG601.
3.8.6 Modbus PLC
From navigation panel, select Status >> Modbus PLC, then enter “Modbus PLC” page, as shown
below. This page shows the parameters of Modbus PLC linked with IG601.
3.8.7 Log
From navigation panel, select Status >> Log, then enter “Log” page, as shown below. This page show
system log, including Download Log File.
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Installation Guide
Precautions:
 Power Requirments: 12/24VDC, Please note that the power supply voltage level.

Environmental Requirement: Working: 0~70℃(50~70℃ permission), Storage: -40 ~ 85℃,
Humidity: 5 ~ 90% relative humidity (noncondensing)

Avoid direct sunlight, away from heat sources or areas with strong electromagnetic interference.

InGateway need to be installed in an industrial DIN Rail.

Please check whether installed the needed cables and connectors.
4.1 DIN rail mounting
4.1.1 DIN rail Installation
Installation Steps:
First step: Selected installation position, and make sure there is enough space.
Second Step: Fix the upper part of DIN rail seat on the DIN rail, Rotate the device from the bottom as
shown by arrow 2(please see the installation instruction bwlow), then the DIN rail seat is installed on
DIN rail.
4.1.2 DIN rail disassembly
Disassembly Steps:
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First step: As shown the arrow 1 in the picture below, Press downward the InGateway to make sure the
bottom have the enough space to break away from the DIN rail.
Second step: Rotate InGateway to the direction of arrow 2, and move outward the bottom of InGateway.
Once the the bottom break away from the rail seat, InGateway can be removed from the DIN rail.
4.2 Wall Mounting
4.2.1 Wall Mounting Installation
Installation Steps:
First step: Select the right installation location and make sure have enough space.
Second step: Use a screwdriver to install the wall mounting plate in the rear of the InGateway. As
shown in picture below:
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Third step: Take out the screws (packed with wall mounting plate), use a screwdriver to fix the screws
to the mounting position, and drop down the InGateway to make the InGateway keep in a stable
location, as shown in figure below.
4.2.2 Wall Mount disassembly
Disassembly Steps:
Remove the all screws using a screwdriver. Then the InGateway can be removed from the installation
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location.
4.3 SIM Card Installation
InGateway support dual card. Press the SIM card eject button and will pop up the corresponding card
slot. Insert a SIM card to the slot, as shown in figure below:
4.4 Antenna Installation
Gently rotate the movable part of the metal SMA interface until it cannot be rotated (the external thread
of antenna cable cannot be seen at this point). Do not wring the antenna hardly by holding the black
rubber.
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4.5 Power Supply Installation
Installation Steps:
First step: Remove the power terminal from the InGaeway.
Second step: Loosen the locking screw of the power terminal
Third step: Plug the power cable into the power terminal and lock the locking screw.
4.6 Ground Terminal Installation
Installation Steps:
First step: Screwed down the ground terminal nut.
Second step: Fix the grounding ring of the ground wire to the grounding stud.
Third step: Tighten the ground terminal nut.
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In order to improve anti-jamming capability of InGateway, the InGateway must be
grounded when using. According to the on-site environment, connect the ground
wire to the ground stud of the InGateway.
4.7 Connect Cable
Connect InGateway to PC directly with a network cable.
4.8 Terminal connection
The connection method of Serial interface are used industrial terminal connection, please connect the
cable to the corresponding terminal inrerface before using.
InGateway provide two serial interface modes - RS232/RS485.
When installing, remove the terminal from the device, loosen the locking screw on the terminal, and
insert the corresponding cable into the terminal and then tignten the screw. The terminal interface
description as the picture below:
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Applications
With the development of industry and the popularity of automated equipments, equipment
manufacturers are now facing increasingly large amount of maintenance work and other problems like:
How to prevent unexpected downtime of automation equipment? How to monitor the operating status
of the device? How to reduce engineer's travel for maintenance? InHand Networks, combining market
and user‟s needs, provides complete remote maintenance solutions for automation equipments. As a
gateway, IG601 build a secure channel between remote equipments, device cloud platform and
maintenance engineers. Please see the network diagram below:
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Appendix I FQA
1, InGateway is powered on, but can`t access Internet through it?
Please check:
 Whether the InGateway is inserted with a SIM card.
 Whether the SIM card is enabled with data service, whether the service of the SIM card is
suspended because of an overdue charge.
 Whether the dialup parameters, e.g. APN, dialup number, username and password are correctly
configured.
 Whether the IP Address of your computer is the same subnet with InGateway and the gateway
address is InGateway LAN address.
2, InGateway is powered on, have a ping to detect InGateway from your PC and find packet loss?
Please check if the network crossover cable is in good condition.
3, Forget the setting after revising IP address and can`t configure InGateway r?
Method 1: connect InGateway with serial cable, configure it through console port.
Method 2: within 5 seconds after InGateway is powered on, press and hold the Restore button until the
ERROR LED flashes, then release the button and the ERROR LED should goes off, press and hold the
button again until the ERROR LED blinks 6 times, the InGateway is now restored to factory default
settings. You may configure it now.
4, After InGateway is powered on, it frequently auto restarts. Why does this happen?
Please check:
 Whether the module works normally.
 Whether the InGateway is inserted with a SIM card.
 Whether the SIM card is enabled with data service, whether the service of the SIM card is
suspended because of an overdue charge.
 Whether the dialup parameters, e.g. APN, dialup number, username and password are correctly
configured.
 Whether the signal is normal.
 Whether the power supply voltage is normal.
5, Why does upgrading the firmware of my InGateway always fail?
Please check:
 When upgrading locally, check if the local PC and InGateway are in the same network segment.
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 When upgrading remotely, please first make sure the InGateway can access Internet.
6, After InGateway establishes VPN with the VPN server, your PC under InGateway can connect
to the server, but the center can`t connect to your PC under InGateway?
Please make sure the firewall of your computer is disabled.
7, After InGateway establishes VPN with the VPN server, Your PC can`t connect to the server?
Please make sure “Shared Connection” on “Network=>WAN” or “Network=>Dialup” is enabled in the
configuration of InGateway.
8, InGateway is powered on, but the Power LED is not on?
 Check if the protective tube is burn out.
 Check the power supply voltage range and if the positive and negative electrodes are correctly
connected.
9, InGateway is powered on, but the Network LED is not on when connected to PC?
 When the PC and InGateway are connected with a network cable, please check whether a network
crossover cable is used.
 Check if the network cable is in good condition.
 Please set the network card of the PC to 10/100M and full duplex.
10, InGateway is powered on, when connected with PC, the Network LED is normal but can`t
have a ping detection to the InGateway?
 Check if the IP Address of the PC and InGateway are in the same subnet and the gateway address is
InGateway LAN address.
11, InGateway is powered on, but can`t configure through the web interface?
 Whether the IP Address of your computer is the same subnet with InGateway and the gateway
address is InGateway LAN address.
 Check the firewall settings of the PC used to configure InGateway, whether this function is shielded
by the firewall.
12, The InGateway dialup always fails, I can`t find out why?
Please restore InGateway to factory default settings and configure the parameters again.
13, How to restore InGateway to factory default settings?
1. Press and hold the Restore button, power on InGateway;
2. Release the button until after the STATUS LED flashes and the ERROR LED is on;
3. After the button is released, the ERROR LED will go off, within 30s press and hold the Restore
button again until the ERROR LED flashes;
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4. Release the button, the system is now successfully restored to factory default settings.
Appendix II Description of LED
The description of IG601‟s LED is shown below:
Name
Color
Description
Power
Red
On
Status
Gree
See the information below
Power on
Off Power off
n
Warn
Yello
w
Error
Red
Modem
Gree
On
Modem works Off Modem
normally
n
works
abnormally
Signal(weak)
Gree
On
9≥Signal≥1
Off No
signal
detected
n
Signal(medium
Gree
)
n
Signal(strong)
Gree
On
19≥Signal≥10
Off Signal≤9
On
31≥Signal≥20
Off Signal≤19
n
Some of the indicators are defined below:
STATUS
WARN
ERROR
Definition
On
On
Off
Power on
Blink
On
Off
Initialization
succeed
Blink
Blink
Off
Dialing
Blink
Off
Off
Dialing
succeed
Blink
Blink
Blink
Upgrading
Blink
On
Blink
Reset Succeed
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