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Mount Saint Mary Academy offers an educational environment that best prepares students for
twenty-first century technological realities. Access to the latest in modern advances is only the
beginning. The Mount supports a one-to-one computing environment and offers an in-house
staff of experts who ensure technology is seamlessly integrated into every subject area and that
the infrastructure remains on the cutting edge. The Mount's administration, teachers, and tech
staff believe that technology should enhance the learning environment, not detract from it. As a
result, the extensive tools available to students are carefully selected to ensure not only increased
technological proficiency but also a concrete understanding of how to utilize technology for
greater learning.
In 2012 the school re-evaluated its current Tablet PC program and decided that due to the rapid
advances in both hardware and software, it no longer made sense to have students purchase a
single computer and use it for four years. Our new one-to-one program provides the school and
its students the ability to respond more quickly to changes in technology development. The
school now leases a set of computers for two years. Parents pay an annual fee for the use of the
computer. At the end of the two year lease, the computers are returned to the school and the
student receives a new device for use over the next two years.
Although most adults tend to think that today’s teenagers are very technologically savvy, the
truth is that many teens lack the skills necessary to find, organize, evaluate, and synthesize
digital information. When working in a one-to-one environment, students will be expected to
learn about technology hardware, software, and file management as well as the responsible and
ethical use of technology. The Tablet PC is an educational tool, not an entertainment source.
Students are expected to respect the tool and properly care for it. The rules and regulations
surrounding Tablet PC use at MSMA will be strictly enforced and students will be held
responsible for their actions.
While our students are ultimately responsible for the Tablet PC they are using, we suggest that
all parents take an interest in learning how their daughter is using her Tablet PC at school.
Parents are asked to familiarize themselves with the information in this Tablet PC handbook in
order to help enforce the proper care and usage of the Tablet PC. Should your daughter
encounter any technical problems, our Tablet PC technicians will facilitate the repair her Tablet.
Please review carefully the information on the Tablet PC Repair process located on page 6. At
no time should anyone other than the MSMA Technology Department attempt to work on
or service the Tablet PC.
Every home has different rules. Some parents are comfortable with their children having
computers in their bedrooms; others are not. Some parents require school obligations to be met
first, before the computer can be used for non-school work. Some families have rules about what
type of information or programs can be used. We encourage all parents to discuss their family
computer usage rules with their daughter and set clear guidelines for usage in your home.
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Our faculty has been integrating technology and one-to-one computing for several years. Our
teachers are well-versed in the pedagogy of their discipline and are expected to integrate
educational technology when appropriate for their classroom. Many external factors contribute
to the level of use of computers in each department such as the availability of specialized
software, availability of internet resources, e-texts from textbook manufacturers, and various
curriculum requirements. Parents and students should not expect that all faculty members will
use the Tablet PC exactly the same way in their classes.
Students must adhere to the MSMA Acceptable Use Policy and the rules stated in this
Tablet PC handbook at all times. They are reminded that the Tablet PC is school property
and must be cared for in a responsible manner.
Students are responsible for keeping their data in school-provided locations (Office 365
OneDrive in order to avoid the loss of data due to hardware malfunction.
Students are HIGHLY ENCOURAGED to use their Tablet PC carrying case at all times,
including walking from class to class.
 If damage occurs while transporting the Tablet PC without the carrying case, the
repair/replacement of broken parts may be classified as negligence and parents may be
billed accordingly for the repair.
Students are not to place any stickers on the tablet or peel off the MSMA logo skin.
 Students will be charged a $50 skin fee if the school has to have the machine re-skinned.
Students are expected to come to school with their Tablet PCs fully charged every day.
 In order to use the Tablet PC for the entire school day, the Tablet must be fully charged
the night before.
 AC charges should be left at home; we do not have charging stations at school and the
long cords present tripping hazards when strung across the floor to an outlet.
 Students who continually fail to charge their Tablet PCs appropriately will receive
demerits for being unprepared for class.
 ALWAYS plug the Tablet into a surge protector at home while charging the
Students will turn in their Tablet PC every June after exams
 Tablet PCs are issued to students for the school year which runs from September through
early June.
 All Tablet PC hardrives are wiped clean and reloaded with new software for the
upcoming school year.
 Students are responsible for ensuring any data they wish to keep has be stored in their
MSMA Office 365 OneDrive prior to turning in their Tablet in June.
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Students are responsible for taking care of their Tablet PCs. This includes but is not
limited to the following regulations:
 Do not delete any folders or files on your Tablet PC that you did not create. Deleting
certain files can result in a total computer failure.
 Do not download anything illegally onto the Tablet including music or video from
unauthorized file sharing sites.
 Do not loan your Tablet to others.
 Do not borrow a Tablet from another student.
 Do not share passwords or usernames with others.
 Do not use inappropriate media as a screensaver or wallpaper.
 The Tablet PC should be stored in its carrying case when not in use.
 Do not eat or drink while using the computer.
 Do not leave the computer exposed to direct sunlight.
 Do not leave the computer in the car (hot or cold) for extended periods of time.
 High moisture levels are not good for your computer; do not leave the Tablet PC in moist
 Do not drop the computer or allow it to fall off a desk, table, or bed.
 Remember to unplug the computer during electrical storms.
 Always use a surge protector when plugging in at home.
 Do not attempt to repair a damaged or malfunctioning computer.
 Do not attempt to upgrade the computer or software.
 Do not leave the computer unattended anywhere, at home or school.
 Sound should be muted at all times unless permission is obtained from the teacher for
instructional purposes.
 No headphones are permitted, except for instructional purposes.
 No microphones are permitted, except for instructional purposes.
 Do NOT use the voice recording functions of the Tablet unless you have first requested
and received permission from the person about to be recorded.
Downloading Music, Games, Software
The role of your Tablet PC is different than another PC that may be in your house. Many people
use the same PC for both work and pleasure. The primary purpose of your Tablet PC is to
enhance your education. It is your personal digital assistant and information source. It is also
your notebook, and in some cases, your textbook too. While students MAY install music and
iTunes on their Tablet PCs, they should keep in mind that if their Tablet PCs becomes
inoperable, their hard drives will be erased and reloaded with the school image, and thus their
music (and anything else they have loaded onto the Tablet PCs) will be deleted. Any software or
hardware that a student loads for personal use may be removed by our technicians if it is found to
be the cause of any computer malfunctions or errors. Students who repeated install items that
cause computer errors will be subject to parental meetings with the Directress and possible
disciplinary action.
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Most of the problems with the Tablets can be avoided with proper care and maintenance.
Problems that occur most often are:
Temperature Damage
Any device that uses computer chips is greatly affected by temperature. Do not keep your Tablet
(or cell phone, iPod, mp3, Blackberry, etc.) in a car or outside for an extended period of time.
Warm, cold, and humidity are all enemies of these types of devices. Likewise, do not leave your
Tablet on a sunny window sill, in the garage, etc.
DO NOT block the air vents on the Tablet. Paper, pillows, soft cushions, etc. are often the
causes of an overheated machine. Tablets run very hot; they must have adequate air flow to
function properly or you will melt the insides.
Physical Tablet Damage
Tablet PC damage is usually caused by dropping your Tablet onto a hard surface rather than
setting it down gently. While the laptops’ glass screen is made with Gorilla Glass, it is not
indestructible. The student should keep her tablet in a protective sleeve at all times and avoid
cramming the laptop into a back pack or setting down items on top of the sleeve. The Tablet has
four rubber “feet” on the bottom to help it adhere to a flat surface. Do not place the laptop on top
of your laptop sleeve, as it not only blocks the air vents, but it also makes the Tablet bottom
slippery, since the rubber feet are no longer able to perform as designed.
Broken AC Adapters
This generally occurs at the point the thin power cable comes out of the inverter box. It is caused
by improper storage of the cable by tightly winding the cable around the inverter box. The proper
way to store these is to coil up the cable loosely and attach a Velcro strip around it to secure it.
If a student breaks or loses her AC adapter, she must purchase another one. The MSMA
Technology Department can provide a web link for ordering a new charger. The replacement
charger must be one specifically for that Tablet PC model, it cannot be a generic brand or one
from a different model.
Lost stylus
All Tablets are distributed with a pen, which is part of the Tablet lease. All Tablets must be
returned with the pen at the end of the lease period. Students are responsible for purchasing new
ones should they lose the pens they were issued. Students may choose to use a different type of
pen, but are still required to return the pen they were issued with their Tablet.
Battery Do’s and Don’ts
 Use only the charger designed for your specific battery and machine. DO NOT use a
charger from another model laptop or Tablet.
 Do not leave your Tablet plugged in to charge all the time. It is better to run down the
battery during the day and then charge it at night.
 Do not charge your tablet overnight. Overcharging is bad for the battery
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Do not leave your Tablet or battery in the hot sun or some other “toasty” spot. High
ambient heat can increase the risk of overheating.
The more programs you have running, the more your battery is drained. Only keep
the programs open in which you are working.
The greatest threat to the lifespan of your Tablet battery is overcharging. Heat shortens the life
and power capacity of batteries so once your battery is fully charged, disconnect your power
cord. Even under the best circumstances, however, a Tablet battery will degrade over time,
especially the newer lithium batteries. As time goes by, you will notice that your battery power
length is getting shorter and shorter.
In the event that a Tablet PC is lost or stolen, a police report must be filed by the student or
parent within 48 hours of the occurrence and Mrs. Parisi must be notified immediately. A loaner
Tablet PC will be issued to the student while the theft is being investigated. If the machine is not
recoverable, the student will be issued a replacement machine for the balance of the school year.
The school reserves the right to charge the student a Tablet replacement fee.
Students experiencing problems with their Tablet PC should bring the unit to the Tablet PC
Repair Room located in the basement of the Mount Building. The Tablet PC Repair Room is
open during the school year from 7:30 a.m. until 3:30 p.m. During the summer, the Tablet PC
room is open during the school’s summer hours (Monday – Thursday 9:00 am – 3:00 pm).
 Students are encouraged to seek help before or after school, or during their lunch period
or frees whenever possible.
 If students are receiving any type of error message, it is helpful for our technicians if the
message can be written down and given to the technician.
 Students should be prepared to describe the problems they are experiencing to the best of
their ability. This includes describing when the problem started to occur and what
software programs were open on the Tablet PC when the problem happened.
 Students will be asked to list any software or hardware they have recently added to the
Tablet PC in an attempt to identify any driver conflicts, etc.
A quick assessment of the unit will be performed by the MSMA Tablet technician. The
technician will determine the appropriate course of action which will usually be one of the
following three:
1. Tablet can be fixed on the spot in less than five minutes.
Student will wait, no loaner Tablet will be issued.
2. Tablet can be fixed by the end of the day.
A loaner Tablet will be issued to the student for the remainder of the day. The student
must return the loaner at the end of the day to receive their fixed Tablet PC.
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3. The Tablet requires more extensive service and will be sent to the repair facility.
A loaner Tablet will be issued to the student until her Tablet can be repaired.
At no time should a student, parent, or any other person attempt to fix a Tablet PC. Any
repair attempts made by unauthorized personnel will void the Tablet PCs warranty and
accidental damage coverage.
MSMA wants their students to be able to continue working even if their Tablet PCs are
experiencing problems or are being repaired. In order to create an uninterrupted working
environment, MSMA provides each student with a loaner Tablet PC to use while her computer is
being serviced. Loaner tablets should be cared for in exactly the same way as the student’s
regular machine with the following exceptions:
 Students should not download any apps or software on a loaner unless required for class.
 Students should use their files in the cloud via Office 365 and should not to save files on
the hard drive of the loaner.
At MSMA, we take digital citizenship and the ethical use of technology very seriously. While
on campus, student Internet usage is monitored and filtered. We believe that while filtering
helps prevent ACCIDENTAL access to inappropriate sites, EDUCATION is the key to teaching
teens about safe internet usage. All freshmen take a Tech Skills course where we discuss many
of the cyber issues facing teens today.
The Mount Saint Mary Acceptable Use Policy (AUP) outlines the expected digital behavior of
all MSMA students. It covers not only computer usage, but any type of digital technology use
including digital photos and video as well as audio. Both parents and students must sign the
AUP annually as part of the summer forms package. The Acceptable Use Policy is also located
in the Technology section of the school’s website. Students who violate the AUP will have their
network id suspended and may face further disciplinary action. Our mutual respect policy is not
limited physical encounters. At MSMA, we expect that all students respect each other, both face
to face and in cyberspace.
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