faq – first aid

faq – first aid
FAQ – FIRST AID
If your machine doesn’t works correctly, please follow the following steps (always from
easy to difficult)
Contents
1.
CLEAN THE DEVICE .......................................................................................................................... 1
a)
2.
Turn the heat to maximum ......................................................................................................... 1
NOT HEATING .................................................................................................................................. 2
b)
Laminator is still put on COLD ..................................................................................................... 2
c)
Internal cables have come loose ................................................................................................. 3
d)
The thermal fuse is broken .......................................................................................................... 5
3.
Laminating pouches cannot be entered OR a pouch is stuck into the machine ............................. 5
a)
When does it happen ? ............................................................................................................... 5
b)
What do do ? ............................................................................................................................... 6
1. CLEAN THE DEVICE
Sometimes the pouches that come out are a little bit dirty
We can clean the internal heating rolls by inserting a normal white paper,
WITHOUT the pouch:
a) Turn the heat to maximum
When the device is ready, just insert a blank normal paper into the machine:
And watch the result:
All the dirt is now glued to the paper
It’s possible that you need to repeat this step several times before the machine is
really clean again!
2. NOT HEATING
b) Laminator is still put on COLD
Very often we get people that complain about how their laminator is not heating.
This is very often because the laminator has been put on COLD:
c) Internal cables have come loose
The 2nd most occuring cause is that the internal cables have been disconnected
from their socket
DISCONNECT THE LAMINATOR FROM THE POWER OUTLET!
Remove the 8 screws on the bottom:
Turn the laminator around (pay attention, the whole upper bezel is loose!)
We’re going to turn the upper bezel around, to the right, like this:
The laminator will open, please pay attention tot he cables, do not force anything!
Very often the the white connectors came out of their socket, so the fix is simple,
just insert them again and test the laminator
d) The thermal fuse is broken
DISCONNECT THE LAMINATOR FROM THE POWER OUTLET!
We can test if the thermal fuse is broken with a multimeter. If it shows infinity, it
is broken, but if it shows a number it is OK
If the thermal fuse is broken, the device needs to be send to ACROPAQ for
replacement of the thermal fuse
3. Laminating pouches cannot be entered OR a pouch is
stuck into the machine
a) When does it happen ?
1. When a pouch is not completely filled with paper; If you need to laminate a A8
business card, it is NOT good to use an A4 pouch. The places where the pouch
is empty will become to hot and the plasstic pouch will melt, curl and turn
around the internal heating rolls!
2. When a pouch is inserted in the wrong way; ALWAYS insert a pouch with the
CLOSED side first
3. When the temperature is put too high fort he pouch; for example; a pouch of
80Micron is not suited for a temperature of a pouch of 150Micron!
4. When something else has been inserted then a pouch, like a piece of plastic
resembling a pouch. A laminator is only fitted to laminate laminating
pouches!
b) What do do ?
When is does happen, the only thing left to do is do open the laminator and try
too peel it out
This is a good exemple of a pouch that have been turned around the rolls:
When you are lucky, you will be able to pull the pouch out. But most of the time,
the pouch won’t move a bit
To be able to remove the jammed pouch, we’ll need some time and a lot of
patience:

BLOCK the jam switch so that the laminator can heat up while the roll don’t turn:


Put the laminator ON, and put him on a very high temperature
When the laminator is hot enough, try to pull the pouch out

Sometime it can also be handy to, temporary, remove the pressing bar. This will
allow the heating rolls to have a little bit more space between them

Also try to peel the pouch out with a flat screwdriver

And also try to let the JAM release lever loose, allowing the rolls to turn and
maybe to release the pouch (ALWAYS INSERT A BLANK PAPER IN THE
LAMINATOR SO THAT THE DIRT CAN GET STUCK INTO THAT PAPER):
And of course, some of these steps are hard to follow, in that case ACROPAQ is always at
your service!
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