FingerTec® M2/R2 SERIES Fingerprint Access Control &Time Attendance System HARDWARE USER MANUAL ﺇﻋﺎﺩﺓ ﺗﺤﺪﻳﺪ ﻣﻌﺎﻳﻴﺮ ﺍﻷﻣﺎﻥ R2 ﻃﺮﺍﺯﺍﺕ M2/R2ﻣﻦ ﺷﺮﻜﺔ ®FingerTec R2 M2 ﻧﻈﺎﻡ ﺍﻟﺘﺤﻜﻢ ﻓﻲ ﺍﻟﻮﺻﻮﻝ ﺑﺒﺼﻤﺎﺕ ﺍﻷﺻﺎﺑﻊ ﻭﺗﻮﻗﻴﺖ ﺍﻟﺤﻀﻮﺭ ﻭﺍﻻﻧﺼﺮﺍﻑ M2 ﺩﻟﻴﻞ ﻣﺴﺘﺨﺪﻡ ﺍﻷﺟﻬﺰﺓ COPYRIGHT NOTICE All rights reserved. No part of this book may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without written permission from FingerTec Worldwide Ltd. Every precaution has been made to supply complete and accurate information. Information in this document is subject to change without prior notice. DISCLAIMER No person should rely on the contents of this publication without first obtaining advice from a qualified professional person. The company expressly disclaims all and any liability and responsibility to any reader or user of this book, in respect of anything, and of the consequences of anything, done by any such person in reliance, whether wholly or partially, upon the whole or any part of the contents of this book. FINGERTEC WORLDWIDE LTD For enquiries on technical matters, please forward the email to [email protected] CONTENTS 1 • GETTING STARTED Introduction to FingerTec® M2/R2 Fingerprint Reader • Complete Package - FingerTec® M2/R2 Model • Materials Provided with FingerTec® M2/R2 Model • Basic Features of FingerTec® M2/R2 Model 2 • USING THE FINGERTEC® FINGERPRINT READER Using the Fingerprint Reader Tips for Best Fingerprint Enrollment Initial Set Up of the FingerTec® Fingerprint Reader • Date/Time Adjustment • Enrollment • Enrollment of Supervisor/Administrator • Enrollment of Normal User • Fingerprint Verification 1 to Many (1:N) Fingerprint Matching 1 to 1 (1:1) Fingerprint Matching • Password Enrollment • Password Verification • Deleting Users 3 • RFID CARD FUNCTION ON FINGERTEC® R2 MODEL FingerTec® R2 With RFID Card (Hardware) • Enrollment of RFID Card In FingerTec® R2 Model • RFID Card Only RFID Card + Fingerprint RFID Card + Password • Verification of RFID Card In FingerTec® R2 Model RFID Card Only Card + Fingerprint Card + Password FingerTec® R2 With RFID Card (Software TCMS V2) • Fingerprint Management • Download of RFID Card Users From FingerTec® Reader • Update Of RFID Card Users To FingerTec® Reader Types of Verification Method 4 6 7 8 10 11 12 12 13 13 15 16 16 16 17 18 18 20 20 20 21 22 24 24 24 25 25 25 26 27 28 Brief Introduction to Access Options Verification Flow of Access Options Function Description Definition of Time Zone Definition of Grouping Function User Access Options Access Comb Dsen. Delay (Door Sensor Delay) Dsen. Mode (Door Sensor Mode) Dsen. Alarm (Door Sensor Alarm) Duress Options Management of Duress Fingerprint • Help Key • Trigger Method • Alarm Delay 5 • THE OTHER FUNCTIONS 30 32 33 34 34 36 36 36 36 37 37 37 38 38 Pen Drive Management System Option Communication Option Log Option Auto Test 39 39 40 40 41 System Info 41 6 •INSTALLATION & COMMUNICATIONS (For FingerTec® Installer) Connections Available Power Supply Connection Communication Connection • TCP/IP Connection • RS232 Connection • RS485 Single Connection • RS485 Network Connection • Wiegand 26-bit Input & Output DOOR LOCK CONNECTION APPENDIX • TROUBLESHOOTING 42 43 43 43 44 45 45 46 47 48 CONTENTS 4 • ACCESS OPTIONS 1 • GETTING STARTED INTRODUCTION TO FINGERTEC® M2/R2 READER The FingerTec® M2/R2 fingerprint readers are dual function readers. They can be used as time attendance recorder and at the same time function to control door access. Storage capacities of both readers are 1600/3000 fingerprint templates and 50,000/120,000 transactions logs, suitable for every office environment. One user could enroll up to 10 fingerprints but 2 fingerprints are recommended for every user to maximize the number of users in one reader. Fingerprint enrolment of every user shall be done once and these templates are downloadable into FingerTec® TCMS V2 software for backup and they are transferable to other FingerTec® readers for verification. Every time a registered user gets verified at the FingerTec® M2/R2, date and time of the transaction is stored as a transaction log. These logs can be downloaded to FingerTec® TCMS V2 software which is bundled with the package, for reports and further analysis. Download process can be done via TCP/IP connection, USB flash disk, R232 and RS485 connections. 4 Specifications Model Surface finishing Functions Model M2 R2 Zinc alloy ABS Access Control & Time Attendance System FP template capacity 1600/3000 Transaction log Connections 50000/120000 TCP/IP, RS232, RS485, USB flash disk, Wiegand input/output Subnet mask & Gate way Available Card reader Not available RFID reader Card capacity Not available 65335 cards users Sensor Software available Optical sensor with silicon coating English, Arabic, Chinese Simplified, Chinese Traditional, French, German, Indonesian, Malay, Russian, Farsi, Portuguese, Spanish, Thai and Vietnamese. Language available : 5 Complete Package - FingerTec® M2/R2 Model ITEM 6 M2 R2 Fingerprint reader √ √ Screwdriver √ √ USB extension √ √ TCP/IP cables (The lengths of the cable are 1m and 1.5m) √ √ TCP/IP joint √ √ Door accessories cable √ √ RS232 cable √ √ RS485 and Wiegand cable √ √ Power supply cable √ √ ITEM M2 R2 Software CD √ √ RFID card (5 pieces) X √ USB Flash Disk Note Buy at http://accessory.fingertec.com AdapTec AC √ √ Materials provided with FingerTec® M2/R2 Model FingerTec® M2/R2 Model Quick Start Guide Hardware User Manual √ √ Software User Manual √ Video Guide for Hardware √ Video Guide for TCMS V2 Sample of enrollment form √ √ 7 Basic Features of FingerTec® M2/R2 Model 1 L.E.D. Display • 2 LCD Display • 3 USB Port • Note 4 Keypad • RFID card induction area 5 Fingerprint Sensor • • M2 Model R2 Model • Note USB Port for data transfer. Available in both models. Number pad (0-9) • • Escape/Cancel • Scroll Up/Check-In • Scroll Down/Check-Out Doorbell • • OK • Menu Function 8 1 L.E.D Display The L.E.D display has two lights. Green The reader is in standby mode or to indicate that user has been successfully verified. Red To indicate that user verification has failed. 2 LCD Screen Screen that displays instructions and status of the reader. 3 USB Port To upload/download users information, password, fingerprint and transaction logs via USB flash disk. 4 Keypad Keys of 0-9, a Power on and off button, an OK button, an Escape/ Cancel button, a Scroll up/Check-In button, a Scroll Down/ Check-Out button, a doorbell button and a menu button. Note RFID card induction area is only available in FingerTec® R2. 5 Fingerprint Sensor For user to place fingerprint for identification/verification. 9 2 • USING THE FINGERTEC® FINGERPRINT READER FingerTec® fingerprint reader provides 3 types of enrollment method: • Fingerprint Enrollment User enrolls his fingerprint template into a reader and the template will be used for future verifications. • Password Enrollment For user who has difficulty to enroll his fingerprint due to poor fingerprint quality, he is recommended to enroll password. Password enrollment is also suitable for visitors and temporary workers. • Fingerprint and Password Enrollment Under this option, a user can enroll both fingerprint and password at the same time. The user can either use fingerprint or password to report attendance or to gain access. USING THE FINGERPRINT READER This chapter will guide on how to use the FingerTec® fingerprint reader effectively. To get a good reading every time, a fingerprint enrollment for the first time must be done properly. • Center points 10 What you should do TIPS FOR BEST FINGERPRINT ENROLLMENT There are 5 tips to get good fingerprint enrollment: • Use INDEX finger Place finger flat on the fingerprint sensor. Make sure the finger’s midpoint is placed at the center of the fingerprint sensor. What you should NOT do Index finger is smaller than thumb and it can be comfortably placed on the sensor. The use of thumb is not recommended because the center points might not be placed properly on the sensor, hence cannot be read by the sensor due to its larger size. • Make sure the finger is not wet, too dry, injured or dirty The finger needs to be slightly moist to enable the sensor to read the minutiae points on the fingerprint. • Place the center points of your finger at the center of the sensor UPRIGHT The center points of a finger is an area where there is a swirl and the center points must be properly placed on the sensor during enrollment. • Don’t press hard at the sensor, just place your finger on the sensor ASKEW The sensor is reading minutiae points of your finger and placing a finger properly on the sensor will prompt the sensor to read those points. Pressing your finger hard on the sensor is not necessary. • Don’t do enrollment under bright light or direct sunlight OFF CENTER It is important to note that bright light or sunlight could interfere with the reading of the sensor. Avoid placing the reader under direct sunlight or bright light to avoid difficulty in enrollment and future verification. PART 11 INITIAL SET UP OF THE FINGERTEC® FINGERPRINT READER When you see this Date/Time Adjustment When first installing the FingerTec® fingerprint reader, it is important to set the correct date and time. Follow the steps below to access the Date/Time adjustment menu: Welcome Check-In 08:24 07-01-08 MENU Press once 6 Press once OK Press once OK Press once OK Press once Mon User Manage 4 Options Sys Info 4 System Opt Power Mng Comm Opt 4 Date Time Language ENG Fmt DD-MM-YY YY-MM-DD 24H 2008-1-17 08:24:25 ESC OK 12 | Do this Use the keypad to key in the year, month and date. Scroll down more to change the day, hour, minute and seconds OK Press once Enrollment To assist in fingerprint enrollment, we have designed a form for the administrator to use to keep track of the enrollment detail or you can design your own form to suit to your company’s requirements. User Enrollment Template Form for FingerTec® Reader No. User ID Employee No. Name Department Reader ID:____________________ IC No. No. of Fingers Enrolled Date Registered Note Signature Enrollment of Supervisor/Administrator Once the FingerTec® fingerprint reader is switched on, a display on the screen will appear. First, to enroll a supervisor or an administrator, who is the in-charge person to administer the fingerprint templates and the transaction data in the FingerTec® reader. Choose trustworthy people for this particular role. 13 When you see this Welcome | Do this Check-In 08:24 07-01-08 MENU Press once Mon 4 User Manage Options Sys Info OK When you see this New Enroll 00001 Place Finger... ESC/Exil Admin Accredit Supervisor ESC OK Enroll FP New Enroll ESC OK User ID 00001 ESC 14 Press once OK Press once 00001-0 ESC OK [Save] OK Press once OK Press once to confirm or Press once to cancel operation ESC OK ESC Press once to confirm or Press once to cancel operation Read page 11 for tips on fingerprint scanning technique. OK ESC ESC New Enroll 4 Enroll FP Enroll Pwd FP & Pwd New Enroll 6 Place the center point of fingerprint properly on the sensor. Place fingerprint 3 times during enrollment. This shows templates has been successfully captured; and “-0” means that the first fingerprint template is recorded. Press once New Enroll Enroll User 4 Enroll Admin Delete | Do this Continue? ESC OK [Save] Backup Enroll 00002-1 Place Finger... ESC/Exil Backup Enroll User ID 00001-1 OK Press once to confirm or Press once to cancel operation Press once to add backup fingerprint for enrolled user ID. or Press once to add new user Place the center of your fingerprint properly at the sensor. Place the fingerprint 3 times in order for the reader to capture the fingerprint templates. This shows templates has been successfully captured; the “-1” means template of the second finger is captured good. ESC OK [Save] Press once to OK confirm or Press 1 on the keypad for ID ESC Press once to 00001 cancel operation Press once to OK confirm or OK Press once to ESC Congratulations! A supervisor has been enrolled in the cancel operation system. As a supervisor, he can manage the FingerTec® fingerprint reader by adding users, deleting users and various other functions through the keypad. Enrollment of Normal User A normal user is only allowed to use FingerTec® reader for identity verification, and he does not have any other authorities to access the system. To add a nomal user, follow the steps below: When you see this Welcome | Do this Check-In 08:24 07-01-08 MENU When you see this New Enroll User ID 00002 ESC OK New Enroll 00002-0 ESC 4 User Manage Options Sys Info OK 4 Enroll User Enroll Admin Delete OK OK [Save] Press once This shows template has been successfully captured; the “-0” means template of first finger is captured good. OK ESC New Enroll Press once ESC Continue? ESC 4 Enroll FP Enroll Pwd FP & Pwd OK New Enroll OK New Enroll ESC Press number 2 on the keypad for ID 00002 Press once to OK confirm or ESC Press once to cancel operation Place the center point of your fingerprint properly at the sensor. You need to place your fingerprint 3 times for your reader to capture your fingerprint template. New Enroll 00002-1 Place Finger... ESC/Exi Press once Mon | Do this OK ESC Press once Press once to confirm or Press once to cancel operation To enroll more users, repeat the same steps above. OK Backup Enroll 00002-1 Place Finger... ESC/Exil Backup Enroll User ID 00002-1 ESC OK [Save] OK Press once to confirm or Press once to cancel operation Press once to add backup fingerprint for enrolled user ID. or Press once to add new user. Place center point of fingerprint properly at the sensor. Place the fingerprint 3 times for your reader to capture your fingerprint template. This shows template has been successfully captured; the “-1” means template of first finger is captured good. OK ESC Press once to comfirm Press once to go back 15 Fingerprint Verification FingerTec® reader supports 2 types of fingerprint verification method. User can choose either method to verify his fingerprint at the FingerTec® reader. 2 types of fingerprint verification methods are: • 1 to Many (1:N) fingerprint matching • 1 to 1 (1:1) fingerprint matching 1 to Many (1:N) Fingerprint Matching When you see this Welcome Check-In FP Verify Remove finger FP Verify User ID 00001 Verified FP Verify Please Try Agn. 1 to 1 (1:1) Fingerprint Matching When you see this Welcome Place the enrolled finger properly on the fingerprint sensor. 08:24 07-01-08 16 | Do this Mon Check-In 08:24 07-01-08 Mon | Do this Key in the user ID as defined when enrolling a finger on the FingerTec® fingerprint reader. For example 1 for 00001. Wait a second before removing the finger from the fingerprint sensor. 1:1 FP Verify User ID 00001 ESC OK[Pwd] Place the enrolled finger properly on the fingerprint sensor. FingerTec® reader verifies that the user ID is 00001. 1:1 FP Verify User ID 00001 Verified The FingerTec® fingerprint sensor verifies that the user ID is 00001. If a finger failed to be verified by the FingerTec® reader, it will prompt the user to try again. 1:1 FP Verify User ID 00001 Please Try Agn. If a finger failed to be verified by the FingerTec® reader, it will prompt the user to try again. Password Enrollment For user who cannot enroll his fingerprint, he can choose to use passwords. Follow the steps below: When you see this Press number 3 on the keypad for ID number 00003 New Enroll User ID 00003 ESC When you see this Welcome | Do this 08:24 07-01-08 OK OK New Enroll Input Pwd**** Check-In MENU Press once ESC OK Mon 4 User Manage Options Sys Info OK Press once New Enroll Input Pwd**** Pwd Affirm***** ESC OK New Enroll 4 Enroll User Enroll Admin Delete OK Press once 00003-P ESC | Do this OK [Save] ESC Key in the password Maximum 5 characters in length Press once to OK confirm Retype the password for confirmation and Press once to OK confirm The “-P” shown means that password has been successfully recorded. OK ESC 4 Enroll FP Enroll Pwd FP & Pwd 6 Press once OK Press once New Enroll OK New Enroll ESC OK ESC Press once to confirm or Press once to cancel operation Press once to confirm or Press once to cancel operation u see this Press once to confirm or Press once to cancel operation 17 Password Verification User with password enrollment can always use password to report attendance or gain access from the FingerTec® readers. When you see this Welcome Check-In User ID 00003 ESC OK Pwd Affirm User ID 00003 OK[PWD] Pwd Affirm User ID 00003 OK Press once to confirm Key in the matching password by using keypads OK Press once to confirm The FingerTec® fingerprint reader verifies that user ID user ID is 00003 | Do this Check-In 08:24 07-01-08 Press OK to confirm that it is the correct ID. 1:1 FP Match 18 When you see this Welcome Mon Verified! The FingerTec® system also allows deletion of user from the system. This is important as employees come and go. Therefore, for those who had left the company, their fingerprint templates or records must be deleted from the system to avoid any misuse of the system. Only an administrator or a supervisor has the rights to delete user. Follow the steps below to delete any user: Key in the user ID by using keypad 08:24 07-01-08 ESC | Do this Deleting Users MENU Press once OK Press once 6 Press 2 times OK Press once Mon 4 User Manage Options Sys Info Enroll User Enroll Admin 4 Delete Delete Key in user ID User ID 00001 ESC OK OK Press once When you see this Del Fingerprint OK 1-0 ESC OK 1 OK Press once to confirm or Press once to cancel operation Press once to confirm or ESC Press once to cancel operation Press once to confirm or ESC Press once to cancel operation OK Del User Delete ESC ESC OK Del User ESC | Do this OK User will be deleted from the reader following the above steps. Note Remember to key in the correct User ID for deletion. 19 3 • RFID CARD FUNCTION ON R2 MODEL HARDWARE FINGERTEC® R2 WITH RFID CARD Enrollment of RFID Card In FingerTec® R2 Model To configure the reader to read RFID card ONLY follow the steps below: When you see this FingerTec® R2 supports enrollment of RFID card. User can use RFID card only to report his attendance in the reader. The reader provides 3 extra enrollment methods, which include: Welcome • RFID card only • RFID card + fingerprint • RFID card + password Menu 4 User Manage Options Sys Info Each RFID card has a unique Card ID. During enrollment, this Card ID will be read from an RFID card, and it will be matched with a User ID supported by the reader. RFID card only Each RFID card user must register his RFID card to FingerTec® R2 , regardless of whether he is using RFID card only or he combines the Card ID with fingerprint, or with password. RFID card users who do not enroll their fingerprints or password into a reader will only be able to use RFID card to report for time attend- 20 ance when the reader is configured to read card only. | Do this Check-In 08:24 07-01-08 Press once OK Press once OK Press once 6 Press 3 times Mon User Manage 4 Enroll User Enroll Admin Delete Enroll User Enroll Pwd FP & Pwd 4 Reg RFID MENU 5 OK Press once OK Press once Reg RFID New Enroll ESC OK When you see this | Do this Welcome New Enroll User ID 00001 ESC OK OK New Enroll CARD:9067337 User ID 00001 ESC OK New Enroll Menu User Manage 4 Options Sys Info The card ID and the user ID will be shown on the display. Press once to confirm OK or ESC Press once to cancel operation Options v Comm Opt Log Opt 4 Access Options ESC OK Press once to confirm ESC Press 5 times to return to the main menu New Enroll Continue? OK RFID card + Fingerprint Users must register their RFID cards to the reader before they can use the card and fingerprint to report for time attendance. Before a reader could read any RFID card, it must be configured correctly to accept RFID card information. Follow the steps below to do reader configuration. Enroll User Enroll Pwd FP & Pwd 4 Reg RFID 5 Group VerType 4 1 FP/PW/RF 2 FP/PW/RF 3 FP/PW/RF Group VerType Save? ESC MENU Press once 6 Press once OK Press once 6 Press 4 times OK Press once 6 Press 10 times Mon Place card at the induction area (the keypad area). The card ID will be read by the reader. OK | Do this Check-In 08:24 07-01-08 00001-C ESC Keyin ID Press once to confirm OK New Enroll Show the card User ID 00001 ESC When you see this OK(Save) OK Press once OK Press once OK Press to choose FP/PW/RF Press once ESC Press once OK Press once 6 ESC Press 3 times to return to the main menu User needs to enroll his fingerprint to enable him to use the card with fingerprint 21 When you see this Welcome | Do this Check-In 08:24 07-01-08 Press once Press once OK Press once OK User must register his RFID cards with the reader before he can use the RFID card with password to report time attendance. OK Press once ESC Press once OK Backup Enroll Configure the reader to request for a password. OK Backup Enroll 00001-0 Place Finger ESC OK Welcome OK Press once to confirm Place center of the fingerprint properly at the sensor. You need to place the fingerprint 3 times for the reader to capture the fingerprint template. 07-01-08 | Do this Check-In 08:24 Key in user ID that has been enrolled with RFID card User ID 00001 Press 5 times to return to the main menu RFID card + password When you see this New Enroll 22 ESC Continue ESC Enroll FP ESC OK(Save) | Do this This shows template has been successfully captured. Press once to comfirm OK or ESC Press once to cancel operation Backup Enroll OK 5 ESC User ID 00001 ESC Mon User Manage 5 4 Enroll User Enroll Admin Delete Enroll User 4 Enroll FP Enroll Pwd FP & Pwd Backup Enroll MENU Menu 5 4 User Manage Options Sys Info When you see this MENU Press once 6 Press once OK Press once 6 Press 4 times OK Press once Mon Menu 5 User Manage 4 Options Sys Info Options v Comm Opt Log Opt 4 Access Options When you see this Access Options 5 Duress Options Alarm CNT 0 4 Group VerType 6 Press 10 times OK Press once OK Group VerType 4 1 FP/PW/RF 2 FP/PW/RF 3 FP/PW/RF Save? OK(Save) Press to choose FP/PW/RF Press once ESC Press once OK Press once ESC Press 3 times to return to the main men User needs to enroll his password to enable him to use the card with password. When you see this Welcome | Do this MENU Press once Mon Menu 5 4 User Manage Options Sys Info User Manage 5 4 Enroll User Enroll Admin Delete Enroll User Enroll FP 4 Enroll Pwd FP & Pwd 6 Press once OK Press once ESC Press once Enroll FP New Enroll ESC OK Backup Enroll Input Pwd 00002 ESC OK Backup Enroll ESC OK OK OK Re-enter password to confirm OK ESC ESC OK(Save) ESC Continue? Press once Press once Pwd Affirm xxxx Backup Enroll OK Press once Backup Enroll 00001-0 Press once Key-in user ID enrolled with RFID card Key-in password, maximum 5 numeric numbers Input Pwd xxxx Backup Enroll OK | Do this 5 Input Pwd xxxx Check-In 08:24 07-01-08 When you see this Press once OK 6 Group VerType ESC | Do this ESC Press once to confirm or Press once to cancel operation Press 5 times to return to main menu OK 23 Verification With RFID Card In R2 Model RFID card user can do verifications at R2 model by using the following combinations: • RFID card only • RFID card with fingerprint • RFID card with password RFID Card Only To enable this operation, configure option “Card Only” in Advance Option to “Yes”. When you see this Welcome Check-In 08:24 07-01-08 Mon Verify PIN Card CARD : 9067337 User ID : 00001 Verified Verify PIN Card No Enroll 24 | Do this Card & Fingerprint To enable this operation, configure option “Card Only” in Advance Option to “No”. When you see this | Do this 1:1 FP Place card at the induction area. Card ID will be displayed. Place finger on the scanner to capture the fingerprint. Match CARD : 9067337 Place RFID card at the induction area. ESC The Card ID and the User ID will be prompted and you will hear “Thank You”. 1:1 FP Match CARD : 9067337 User ID : 00001 Verified OK (Pwd) 1:1 FP If verification is failed, the screen will show “No Enroll” and you will hear “Invalid ID”. User ID will be prompted and you will hear “Thank You” Match CARD : 9067337 Please try again If verification is failed, you will hear “Please Try Again”. Card & Password To enable this operation, configure option “Card Only” in Advance Option to “No”. When you see this 1:1 FP Match CARD : 9067387 ESC OK (Pwd) 1:1 FP Match CARD : 9067387 User ID : 00002 Input Pwd : xxxxx Pwd Affirm CARD : 9067387 User ID : 00002 Verified Pwd Affirm CARD : 9067387 User ID : 00002 Error Pwd | Do this Place card at the induction area. OK Press once User ID is displayed OK Press once to confirm and enter your password You will hear “Thank You” if password is correctly entered. You will hear “Incorrect password” if password is wrongly entered. SOFTWARE FINGERTEC® R2 WITH RFID CARD FingerTec® R2 model is using software with additional functions in Fingerprint Management. The management allows the RFID card number to be enrolled into FingerTec® R2 model. The technique of saving and transferring of RFID card number is similar to those of fingerprint and password. Fingerprint Management The above diagram is showing the Fingerprint Management page with a new column known as card. This column stores and displays RFID card numbers that have been enrolled for the users. Only users that have enrolled with RFID cards will have information on the Card column in TCMS V2. 25 Download of RFID Card Users From Reader Press the button in Fingerprint Management page to start the download process. First, select the reader ID to download users from. You may select the users enrolled with RFID card to be downloaded into software. You can also choose “ALL” to download all users enrolled in the reader, by fingerprints, passwords or RFID cards. Please include “Fingerprint” and “Username + Privilege + Password” before you start any download process. The new downloaded users will appear in light blue color. Please enter their details i.e. name, department, username for future reference. 26 Press and their data. button to save the users Update of RFID Card Users to Reader Press in Fingerprint Management page to start any update process. Select the reader ID to update users to. Select the user enrolled with RFID card to update to other R2, or to other R2 readers that support RFID card users. Choose “ALL” to update all users to all R2 readers, by fingerprints, passwords or RFID cards. 27 Please include “Fingerprint” and “Username + Privilege + Password” before an update process begins. When you see this Welcome 08:24 MENU Press once Menu 5 User Manage 4 Options Pen Drive Mng 6 Press once OK Press once Options v Comm Opt Log Opt 4 Access Options 6 Press once OK Press once 6 Press 10 times OK Press once OK Press once 07-01-08 TYPES OF VERIFICATION METHOD R2 model supports four types of verification method, which include fingerprint, password, PIN (User ID) and RFID card. User can opt to use multi verification method to increase security level. However, the fingerprint template capacity for this model is limited to 3,000 and the RFID card is up to 65335. Any combinations of verification methods would reduce user capacity of the R2 reader. Please follow the steps below to configure the multi verification methods. Mon Access Options 5 Duress Options Alarm CNT 0 4 Group VerType Group VerType 41 FP/PW/RF 2 FP/PW/RF 3 FP/PW/RF Group VerType Save ? ESC 28 | Do this Check-In OK(Save) 6 Press to choose the multi verification method OK Press once ESC Press once OK Press once ESC Press 3 times to R2 model supports the following combinations of verification. Type of verifications FP / PW / RF Operations Reader verifies users via fingerprint, password or RFID card. FP Reader verifies users via fingerprint only. PIN Reader verifies users via User ID only. PW Reader verifies users via password only. RF Reader verifies users via RFID card only. FP / PW Reader verifies users either via fingerprint or password. FP / RF Reader verifies users either via fingerprint or RFID card. PW / RF Reader verifies users either via password or RFID card. PIN & FP Reader verifies users via 1:1 fingerprint matching only. FP & PW Reader verifies users via fingerprint with password only. FP & RF Reader verifies users via fingerprint with RFID card only. PW & RF Reader verifies users via password with RFID card only. FP & PW & RF PIN & FP & PW Reader verifies users via fingerprint + password + RFID card. Reader verifies users via User ID + fingerprint + password. FP & RF / PIN Reader verifies users either via fingerprint + RFID card or 1:1 fingerprint matching. There are 5 groups available that their verification combinations could be configured. Every user is assigned into a group and he shall follow the verification methods chosen for the group. Please make sure that users chosen for a particular group have been enrolled properly to enable them to get verified. Use management software to configure and to assign users into a group. Please refer to management software manual for more details. 29 4 • ACCESS OPTIONS BRIEF INTRODUCTION TO ACCESS OPTIONS Access option function setting is the settings of user’s accessibility to certain doors. It is known as Time Zone. A combination of time zones is known as Group Time Zone. There are a total of 50 time zones available in FingerTec® R2 model. Below are some examples of Time Zone configurations and combinations of Time Zones. Time zone 1 SUN 09:00-18:00 MON 09:00-18:00 TUE 09:00-18:00 WED 09:00-18:00 THU 09:00-18:00 FRI 09:00-18:00 SAT 09:00-18:00 Table 1.1 Time Zone 1 Time Zone 1: Constant access time for a period of one week Table 1.1 is showing the time zone 1 detailed schedule where users are only allowed access from 9am to 6pm from Monday to Sunday. Time zone 2 3 SUN 09:00-18:00 09:00-18:00 MON 09:00-18:00 09:00-18:00 TUE 09:00-18:00 09:00-18:00 WED 09:00-18:00 09:00-18:00 THU 09:00-18:00 09:00-18:00 FRI 09:00-18:00 09:00-18:00 SAT 09:00-18:00 09:00-18:00 Table 1.2 Time Zones 2 & 3 Time Zone 2: Variation in access for a period of one week Table 1.2 is showing the time zone 2 where users are allowed to access from 8am to 12pm from Monday to Friday but denied any access on the weekends. Variation in access for a period of one week Table 1.2 also is showing the time zone 3 where users are allowed to access from 2pm to 6pm from Monday to Friday but denied any access on the weekends. Time Zone 3: 30 The Time Zone 2 and Time Zone 3 belongs to the same group of employee, therefore they can be grouped together in Group Time Zone, for example Group Time Zone 1. There are a total of 5 Group Time Zones available for use. Every new registered user belongs to Time Zone 1. Default grouping combination is Group 1 and default Group Time Zone 1. Group time zone 1 2 3 4 Time zones 2 3 5 Table 1.3 Group Time Zones Under a condition where Group 1 and Time Zone 1 are in factory default status, new registered user defaults in unlocking status. If the grouping of that user does not include in grouping combination setting, then user can only record time attendance but cannot unlock the door. “Access Options” has 5 main functions: Access Options 5 4Define TP User Acc Opts GRP TZ Define Access Options 5 GRP TP Define Access Comb Lock 254 Define TP To define time zones unit in Access Option. User Acc Opts To process correlative setting according to user’s requirement. GRP TP Define To define group time zones, a group can support up to 3 different time zones. Access Comb To define different Time Zone combinations, and each combination is composed of different groups. Lock To control time to open electronic lock. The value 250 represents (5 sec), 200 (4 sec), 150 (3 sec), 100 (2 sec) and 50 (1 sec). 31 VERIFICATION FLOW OF ACCESS OPTIONS User presses fingerprint No Record captured but can’t unlock door User TZ Yes GRP TP No Yes No TimeZone Deny Effective TP Yes Voice prompts “Thank you” to confirm success No User GRP in unlocking Comb Yes Record captured and door opened Satisfy certain unlocking combination No Next GRP user Yes combine to unlock door If a user verifies his fingerprint and he is the user assigned in the time zone, the system will check whether the user is included in the user group of unlocking combination. If yes, he has to satisfy certain unlocking combination for the door to be unlocked. If he does not satisfy the unlocking combination required, he will be denied access and he needs to be verified again. If the user is in the time zone but not included in the effective time zone, he will be denied entry but the data of his fingerprint will be recorded as data for time & attendance. 32 If the user is included in the time zone but not included in the user group for unlocking combination, the user’s data will only be recorded as time & attendance data and he will be denied access. FUNCTION DESCRIPTION DEFINITION OF TIME ZONE Time Zone Range of time specified for access options. The system can define a maximum of 50 time zones. Each user can set a maximum of 3 time zones. Time Region A certain period of time with a format of HH:MM – HH:MM, operates in 24 hours format and accurate to the minutes. For each time zone, 7 time regions can be set. • Enter “Define TZ” and screen displays as follows: Press “OK” to enter settings of time zone 1 and the screen will display as follow: Define TZ 4Time Zone No ESC 5 OK Def Time Zone 1 5 Sun 00:00-23:59 Mon 00:00-23:59 Tue 00:00-23:59 Def Time Zone 1 5 Tue 00:00-23:59 Wed 00:00-23:59 Thu 00:00-23:59 Def Time Zone 1 5 Thu 00:00-23:59 Fri 00:00-23:59 Sat 00:00-23:59 Definition of time zone 1 above is all-day open, i.e. factory default status. • For example: Users are allowed to access from 08:30-18:00 during work time from Monday to Friday. Saturdays and Sundays are off day in which the users are not allowed any entry. Users are allowed to redefine the time zones depending to their practical requirements. Def Time Zone 1 5 Sun 23:59-00:00 Mon 08:30-18:00 Tue 08:30-18:00 Def Time Zone 1 5 Tue 08:30-18:00 Wed 08:30-18:00 Thu 08:30-18:00 Def Time Zone 1 5 Thu 08:30-18:00 Fri 08:30-18:00 Sat 23:59-00:00 33 DEFINITION OF GROUPING FUNCTION Grouping function can segregate users into group and combine different groups into different unlocking combinations. The function provides convenience to grouping management of Access Options. The grouping function can combine as many unlocking combinations as possible from the five groups. New registered user default belongs to Group 1 but the users in Group 1 can be relocated into another group. • Enter “GRP 1 TZ Define” and screen displays as follows: GRP TZ Define 5 Group No. 1 ESC OK GRP1 Dflt TZ TZ 1 TZ 2 TZ 3 5 1 8 40 There are 3 time zones in GRP TZ Define. Relationship amongst these 3 time zones is “OR”. Group 1 is effective in time zone 1, 8 and 40. Press OK to enter • Enter “GRP 2 Dflt TZ” and screen displays as follows: GRP TZ Define 5 Group No. 2 ESC OK GRP1 Dflt TZ TZ 1 TZ 2 TZ 3 5 1 8 40 Setting of time zone of group 2: From the diagram shown above, Group 2 is effective in time zone 2, 10 and 38. Press OK to enter USER ACCESS OPTIONS User Access Options is to process correlative setting according to user’s requirements. • Enter Access Options menu to check user’s Access Options status. User Access Options include user grouping setting, use group time zone and user time zone 34 Grouping divides registered users into several groups making it managable. Use group time zone is whether the user uses default time zone of the belonged group. User time zone is for user to set user’s unlocking time, and select number of time zone already being set. Note Relationships between Use Group Time Zone and User Time Zone Yes and No in “Use Group Time Zone” only have impact on the following user time zone: • If use group time zone is “Yes”, then user time zone will automatically be assigned the value of serial number of time zone of belonged group (group time zone should be set in advance). • If User Time Zone is changed, then use group time zone automatically be changed to “No”. • Example of settings: The following example is to set user 00001 and 00002 to group 1 and group 2, respectively. * Enter setting interface of serial number 00001, and screen displays as the following: Press “OK” to enter setting menu of use group time zone. Press “S” and “ T” keys and select “Yes”. The screen will display as the followings: User Acc Opts 5 Enroll ID: 00001 ESC OK User 00001 Opt 5 Belong to GRP 2 Use GRP TZs No TZ 1 1 User 00001 Opt 5 TZ 1 1 TZ 2 40 TZ 3 48 User of serial number 00001: User’s belonged grouping is “1”, it uses time zone of group 1 (serial number of user time zone is serial number of group time zone). • User 00001 is effective in time zone1, 8 and 48. * Enter setting the interface of serial number 00002, and screen will display as the followings: Press OK to enter. If serial number of user time zone is 1 or 20, then use group time zone automatically change to “No”. User Acc Opts 5 Enroll ID: 00002 ESC OK User 00002 Opt 5 Belong to GRP 2 Use GRP TZs No TZ 1 1 User 00002 Opt 5 TZ 1 1 TZ 2 20 TZ 3 35 User of serial number 00002: The user belongs to Group 2, he does not belong to any Group Time Zone but his effective time zones are 1 and 20. When he wants to use group time zone, select “Yes”. In user time zone, serial number of group time zone will be automatically assigned the value if serial number of group time zone. In contrary, if a user wants to use user time zone, just directly modify the serial number in user time zone and use group time zone will automatically change to “No”. ACCESS COMB In order to allow user to use different time zone groups, please set the followings accordingly: • Comb1 value set to 1 • Comb4 value set to 4 • Comb2 value set to 2 • Comb5 value set to 5 • Comb3 value set to 3 36 Access Options 4 DSen Delay DSen Mode DSen Alarm 5 10 NC DSEN. DELAY (Door sensor delay) DSen. Delay can be configured to alert users if a door is not closing well after a time period and the input is in second format. Door sensor must be installed prior to activation of this option. Access Options DSen Delay 4 DSen Mode DSen Alarm 5 10 NC DSEN. MODE (Door sensor mode) DSen Mode to configure the time for internal buzzer to alert user if door is not closing well. You must install door sensor to activate this option. Access Options DSen Delay DSen Mode 4 DSen Alarm 5 10 NC DSEN. ALARM (Door sensor alarm) DSen. Alarm can be configured to alert users if a door is not closing well after a time period. DURESS OPTIONS The FingerTec® M2/R2 will trigger the alarm system after a duress fingerprint is verified successfully. MANAGEMENT OF DURESS FINGERPRINT Duress FP 5 4 New Enrollment Def. Duress FP Undef Duress FP Duress FP 5 New Enrollment 4 Def. Duress FP Undef Duress FP Duress FP 5 New Enrollment Def. Duress FP 4 Undef Duress FP Duress FP 5 Def. Duress FP Undef Duress FP 4 Undef. All Enrollment of Duress Finger Allow enrollment of new fingerprint as duress fingerprints. Procedure for enrolling duress fingerprint is the same as normal enrollment. Define Duress Finger Define fingerprints to become duress fingerprint. User could use the same fingerprint for normal activity to become duress fingerprints. Recommended to define backup finger as duress finger. Note Do not use duress finger to clock in or out. Duress finger is only used in M2/R2 to send signal to alarm system. Undefined Duress Finger To delete duress fingerprint. User is still able to use the particular fingerprint to clock in and out. Delete all To delete all duress fingerprints in the reader. Duress Options Duress FP 4 Help Key 1:1 Trug 5 Help Key Y N You may choose to change the Help Key to “Yes”. Please hold down “ ” key for 3 seconds followed by the duress fingerprints verification. Success in duress fingerprint verification could trigger the alarm system. 6 37 Trigger Method Duress Options Duress FP Help Key 4 1:1 TrIg 5 N Y Duress Options Duress FP 1:1 TrIg 4 1:N TrIg 5 N N Y Duress Options 1:1 TrIg 1:N TrIg 4 Pwd TrIg 5 N N Y There are 3 types of trigger method, which are: 1:1 Trigger To trigger alarm by using 1:1 fingerprint verification. Use 1:N matching or password verification during normal operation to avoid conflict. 1:N Trigger To trigger alarm by using 1:N fingerprint verification. Use 1:1 matching or password verification during normal operation to avoid conflict. Password Trigger To trigger alarm by using password verification. Use fingerprint verification during normal operation to avoid conflict. You may choose only one method or all methods. Duress Options 1:1 TrIg Pwd TrIg 4 Alam Delay 5 N N 10 Alarm Delay The timer could be configured to set off the alarm after successful verification on fingerprint. The time range is from 0 to 255 seconds. FingerTec® M2/R2 models are provided with output for alarm system. Two types of signal could be used: • NO (Normally Open) • NC (Normally Close) Consult your installer for more details. Email to [email protected] for more information. 38 5 • THE OTHER FUNCTIONS PEN DRIVE MANAGEMENT PenDrive Mng 6 4 DwnLoad AttLog DwnLoad User UpLoad User If M2/R2 is installed far from a PC or encountering cabling problem that is causing disruption of data download, user can transfer data via USB flash disk (Pen Drive). The functions in the USB Flash disk include: DwnLoad AttLog to download transaction logs into USB flash disk and transfer into TCMS V2. DwnLoad User to download users into USB flash disk and transfer into TCMS V2. Upload User to copy users from TCMS V2 and transfer to reader. Upload Firmware to update the firmware version of reader. You need to get the firmware update file from your resellers and copy into USB flash disk. SYSTEM OPTION Options 4 System Opt Power Mng Comm Opt 6 System option enables user to configure the following areas: • Date & Time Setting • Date & Time Format • Languages • Advance Options Reset Opts to restore all settings back to original factory settings Del Attlogs to clear all attendance log stored in reader Clear all Data to clear all user data (i.e user name, ID number) Clr Admin Pri to clear administrator’s privilege Show Score to show the quality of image captured during verification, the maximum is 50 Match Thr to configure sensitivity of the optical sensor for 1:N matching 1:1 Thr to configure sensitivity of optical sensor for 1:1 matching 39 COMMUNICATION OPTION Options System Opt Power Mng 4 Comm Opt 6 Those options are: Baud rate to adjust baud rate of connection with RS232 or RS485 Dev num the number of reader in an installed environment IP Addr to configure the IP address of reader Net speed to adjust the speed connection of Ethernet Netmask to configure netmask to suit reader into local area network. Gateway to configure gateway to suit reader into local area network. Ethernet to enable or disable Ethernet as communication method RS 232 to enable or disable RS232 as communication method RS 485 to enable or disable RS485 as communication method COMM key communication key between reader and software, always set to “0” LOG OPTION Options Power Mng Comm Opt 4 Log Opt 40 This is to configure communication settings of M2/R2 readers. User can choose the type of communication (TCP/IP, RS232 or RS458). Improper settings will cause connection to computer to fail. 6 If reader has capacity storage limit of a maximum 120,000 transaction logs and to ensure that all transactions are intact in the reader, user can adjust the warning level of transaction storage to for example 40,000 or 45,000. When the transaction storage reaches the warning level, reader will alert users with a beep. Alm SuperLog to instruct reader to alert user if the transaction storage of administrator login is less than as configured, default is 99. Alm AttLog to instruct reader to alert user if the transaction storage is less than as configured, default is 99. ReCheck Min to instruct reader to update clocking times of all user in a time interval, default is 10 minutes. AUTO TEST Options Comm Opt Log Opt 4 Auto test 6 This option allows M2/R2 resellers/technician to run test to the reader to identify any error. Please do not run test without guidance/supervision from M2/R2 resellers/technicians. SYSTEM INFO Options Log Opt Auto test 4 Sys Info 6 User may check the information stored in the reader under this option. The information includes: User Cnt to show total of users in reader FP Cnt to show total of fingerprints templates in reader Att Log to show total of attendance log in reader Admin Cnt to show total of administrators in reader Pwd Usr to show total of password users in reader Super Logs this item is used by FingerTec® technicians for testing purpose Free Space Inf to show empty spaces which are available in reader Dev Info FPCnt (100) to show the number of fingerprints templates stored in reader AttLog (10k) to show the amount of attendance log could bestored in reader Super Logs for testing purpose Manu time manufacturing time of reader Serial Num serial number of reader Manufacturer name of manufacturer Device name name of reader Alg Version to show the algorithm version use by the reader Firmware ver to show the firmware version use by the reader 41 5 •INSTALLATION & COMMUNICATIONS Note CONNECTIONS AVAILABLE This Chapter is meant for qualified installer only. The installation of FingerTec® M2/R2 reader shall be handled by a well-trained installer. If you are not a qualified installer, you can ignore this Chapter or this Chapter serves as reference for all types of connections available for the FingerTec® M2/R2 reader only. • Access Control Connection To link FingerTec® M2/R2 with door lock systems and alarm system. • Communication Connection TCP/IP Connection To provide TCP/IP communication to computer via LAN cable. RS232 Connection To provide RS232 communication to computer via RS232 cable. RS485 Single Connection To provide RS485 communication to computer via RS485 cable. RS485 Network Connection To provide RS485 communication to computer via RS485 network. • Power Supply Connection To provide DC12V to FingerTec® M2/R2 to operate. Back of Reader POWER SUPPLY CONNECTION DC12V Power Supply +12V GND Connector Pin 42 Connector Port 1. 2. Connect 12V DC power supply to FingerTec® M2/R2 reader. Turn on the power supply, the FingerTec® M2/R2 reader will start. COMMUNICATION CONNECTION FingerTec® M2/R2 model be connected to computer by four ways: TCP/IP Connection IP Addr 192. 168. 1.201 ESC Comm Opt 4Ethernet RS232 RS485 OK u Yes No No Note 1. Setup the IP address by network configuration The machine default IP address is 192.168.1.201; this is a legal and available IP address in many LAN environment. If the host IP address is 192.168.1.X and it is in the same network region, then this IP can be used directly. If not, please make sure that you have changed the IP address accordingly. 2. Setup of Ethernet. Access Menu select “Options” > “Comm. Opt” > “Ethernet”, select “Yes” to enable Ethernet function. When RS232/RS485/Ethernet is enabled, only the Ethernet function will be enabled while the RS232/ RS485 will be disabled. 3. Turn the power off. 4. Plug the network plug to the Ethernet interface. 5. Turn the power on. RJ45-1 RJ45-2 RJ45-3 RJ45-6 Connector Port Connector Pin RS232 cable PC 43 Ethernet 10/100Base-T Crossover Cable 1 8 This cable can be used to cascade hubs, or for connecting two Ethernet stations back-to-back without a hub. It works with both 10Base-T and 100Base-TX. TOP Joint 1 Pin 1 1• 2• 3• 6• TX+ TXRX+ RX- FRONT 8 Joint 2 Pin •3 •6 •1 •2 RX+ RXTX+ TX- Ethernet 10/100Base-T Straight Thru Cable This cable will work with both 10Base-T and 100Base-TX and is used to connect a network interface card to a hub or network outlet. These cables are sometimes called “whips”. Connector Pin Cable Color 1• 2• 3• 4• 5• 6• 7• 8• White/Orange Orange White/Green Blue White/Blue Green White/Brown Brown TX+ TXRX+ RX- Comm Opt 4RS232 RS485 Note 44 u Yes Yes Connector •1 •2 •3 •4 •5 •6 •7 •8 RS232 Connection TX+ TXRX+ RX- 1. Setup of RS232 Access to Menu, select “Options” > “Comm. Opt” > “RS232”, select “Yes” to enable RS232 function. When RS232 function is enabled, the Ethernet will be disabled. 2. 3. 4. 5. Turn off the reader. Plug the RS232 cable to the RS232 port of the PC. Plug the RS232 other end to the RS232 joint. Turn the power on. RXI TXD GND Connector Port Connector Pin RS232 cable PC Note RS485 Single Connection Comm Opt 4RS232 4RS485 2. 3. 4. 5. u Yes Yes 1. Setup of RS485 Access Menu, select “Options” > “Comm. Opt” > “RS485”, select “Yes” to enable RS485 function. Turn off the reader. Plug the RS485 cable extender to the connector. Connect another end of the cable to the RS232/485 data converter. Connect the RS485 data converter to the RS232 port of PC. Turn the power on. When RS485 function is enabled, the Ethernet will be disabled. Note The RS232/ 485 converter is an optional component. RX+ RS486 A RX- RS485 B Connector Pin Connector Port RS485 Network Connection Comm Opt 4RS232 4RS485 u Yes Yes RS232/RS485 Data Converter RS232 cable PC Note 1. Setup of RS485 Access Menu, select “Options” > “Comm. Opt” > “RS485”, select “Yes” to enable RS485 function. When the RS485 function is enabled, the Ethernet will be disabled. 45 2. Turn off the reader. 3. Plug the RS485 cable extender to the RS232/485 port on the Power Controller, and another end of the cable to the RS232/485 network. 4. Connect computer to the RS485 network with the RS232/485 converter. 5. Turn the power on. RS486 A RS485 B RX+ RS486 A RX- RS485 B Connector Port Connector Pin RS232/RS485 RS232 cable PC Wiegand 26-bit Input & Output FingerTec® model M2/R2 are preset with Wiegand 26-bit Input and Output format, which enables integration with 3rd party controller for a complete access control system of preference. 3rd party controller with Wiegand 26-bit Input: WD0 WD1 GND Connector Port 46 D0 D1 GND 3rd party controller with Wiegand 26-bit Output: INWD0 INWD1 GND 3rd party controller with 26-bits Wiegand Input Connector Port D0 3rd party controller with D1 26-bits Wiegand GND Output DOOR LOCK CONNECTION All door lock accessories are linked to the connector pins at the back of FingerTec® model M2 /R2. Please read carefully before you start to connect door accessories to the FingerTec® M2/ R2. FingerTec® M2/R2 output an EM output (DC12V) to control door lock system. Attention: M2 /R2 do not act as dry contacts for independent door lock system; it needs power supply to control them. For NC (normally closed) door lock system: EM lock (NC) + - Emergency 2 break glass 3 (NC) Key switch (NC) A C ALM+ RJ45-1 BEEP ALM- RJ45-2 GLED NC RJ45-3 RLED COM RJ45-6 INWD0 NO Release button Door sensor WD0 GND GND WD1 +12V SEN GND BEL+ RXD BEL- TXD Door bell GND DC 12V Power supply +12V For NO (normally open) door lock system: Note Please refer to AdapTec AC Installer Manual if you are using AdapTec AC with FingerTec® model M2/R2. Door Strike(NO) + - Emergency 1 break glass 3 (NO) Key switch (NO) B D GND GND 485+ +12V 485- ALM+ RJ45-1 BEEP ALM- RJ45-2 GLED NC RJ45-3 RLED COM RJ45-6 INWD0 NO Release button Door sensor INWD1 BUT WD0 GND GND WD1 +12V SEN GND BEL+ RXD BEL- TXD Door bell GND DC 12V Power supply +12V INWD1 BUT GND GND 485+ +12V 485- 47 APPENDIX •TROUBLESHOOTING 1 Where is the ON/OFF button for FingerTec® M2/R2? The FingerTec® M2/R2 models are not equipped with any ON/OFF button. Once the power supply is turned on, the reader will be turned on and if the power supply is turned off, the reader follows. 2 I cannot connect the FingerTec® reader to the PC. Every time I try, the software prompts “Unable to connect” message. What should I do? Please check communication settings in Menu > Option > Comm. Opt. Please see more details in page 46, Connection to Computer. 3 The FingerTec® reader has difficulty recognizing my fingerprint. It takes many tries before I am verified. What should I do? Please make sure that your finger is not too oily or too dirty because the oil and dirt will cover the minutiae points of the fingerprints, thus making reading difficult. Make sure the FingerTec® reader is not facing direct sunlight because it will disturb the reading of the sensor. To deal with light interference, cover the reading area when you want to verify your fingerprint. If this occurred often, kindly ask for re-registration. 4 Alarm goes off every time when I place finger on the sensor. Why did such thing occur and what should I do? The finger you used was defined as a duress finger. Once a duress finger is verified, it will trigger the FingerTec® reader to activate the alarm. To undefine your finger as a duress finger, follow these steps: Menu > Option > Access options > Duress Option > Duress FP > Undef Duress FP > Enter your user ID 5 When the FingerTec® reader is turned on, the red LED is blinking all the time. Is there any problem with the reader? There is nothing wrong with the FingerTec® reader. 48 The red LED blinks to indicate FingerTec® reader is on standby. When a fingerprint is verified, the LED will turn green to indicate successful verification. 6 The FingerTec® reader is accidentally turned off by a staff. Would we lose all the transaction data and fingerprints in that FingerTec® reader? All transaction data and fingerprints in the FingerTec® reader is safe in the event of power shutdown because all the information is stored in the memory of the reader. This information can only be deleted via software or it can be manually purged in Advance option. 7 The door sensor is connected to the FingerTec® reader. How could I activate the door sensor function? You can activate the door sensor option by following these steps: Menu > Option > Access option > Dsen Mode > NC/ NO. To configure the timer of the door sensor:Menu > Option > Access Option > Dsen Delay > Enter value 8 I did not want to use the door sensor with FingerTec® reader but when I removed the door sensor, the FingerTec® reader was triggered and the alarm went off. What should I do to completely remove the door sensor? You must disable the door sensor option in FingerTec® reader by following these steps: Menu > Option > Access Option > Dsen mode > NONE 9 During enrollment I heard “duplicate finger”. Why was that? The “duplicate finger” voice message is to alert user if the enrolling finger is found to have existed in the FingerTec® reader. User must use other finger to enroll. 10 I waved my RFID card to a FingerTec® reader but it did not respond. What could be the reason? Please make sure that your RFID card is registered to the FingerTec® reader, before you use it. Please also make sure that your user ID is assigned into the verification group that supports RFID card.
* Your assessment is very important for improving the work of artificial intelligence, which forms the content of this project