TRITON ELINA Dual control built-in thermostatic mixer shower Installation and operating instructions

ELINA
Dual control Thermostatic
built-in mixer shower with diverter
Installation and
operating instructions
Installers
please note these instructions are to be left with the user
2180659C
May 2008
Dual control built-in thermostatic mixer shower with diverter
CONTENTS
Page
MAIN COMPONENTS...................................................................... 1
INTRODUCTION.............................................................................. 2
SITE REQUIREMENTS........................................................................ 2
SAFETY WARNINGS.......................................................................... 2
PLUMBING REQUIREMENTS............................................................. 3
WATER SYSTEM REQUIREMENTS...................................................... 3
TYPICAL COMMERCIAL INSTALLATIONS.......................................... 4
INSTALLATION................................................................................5 - 9
BUILT-IN FITTING............................................................................. 6
Installation in a solid wall.................................................................. 6
Installation in a hollow wall.............................................................. 7
Installation in a panel wall or cubicle................................................ 7
FITTING THE MIXER......................................................................... 8
FITTING THE BULKHEAD PIPEWORK................................................. 8
BULKHEAD ASSEMBLY....................................................................8 - 9
MAKING GOOD............................................................................... 9
To fit flow regulators......................................................................... 9
ANTI-SCALD PROTECTION.............................................................. 10
LEAK TESTING................................................................................. 10
COMMISSIONING........................................................................... 10
ADJUSTING THE MAXIMUM TEMPERATURE STOP........................11 - 12
Control knob assembly.................................................................11 - 12
OPERATING THE SHOWER (Diverter)............................................... 13
APPROVALS..................................................................................... 14
FLOW CHART.................................................................................. 14
DIMENSIONS.................................................................................. 15
SPARE PARTS.................................................................................... 16
MAINTENANCE............................................................................... 17
FAULT FINDING........................................................................... 18 – 19
TEST RECORD.................................................................................. 20
Guarantee, service policy, etc.....................................................rear cover
To check the product suitability for commercial and multiple installations, please contact Triton’s
specification advisory service before installation.
Telephone: 0870 067 3767
Facsimile: 0870 067 3334
E mail: [email protected]
i
Dual control built-in thermostatic mixer shower with diverter
Main components
Fig.1
2
1
4
3
Ref. Description
1. Cover plate
2. Mixer shower body
3. Knobs X2
4. Cover plate seal X2
All dimensions listed in this fitting book regarding the product and installation are approximate.
*All kits are for illustration purposes only and are not supplied unless otherwise stated.
Dual control built-in thermostatic mixer shower with diverter
INTRODUCTION
Water temperature requirements
This book contains all the necessary fitting and
operating instructions for your Triton mixer
shower. Please read them carefully and read
through the whole of this book before beginning
your installation.
Maximum hot water temperature: = 80°C
Recommended maximum:
= 65°C
Minimum hot water temperature:
= 52°C
Maximum cold water temperature: = 20°C
The shower installation must be carried out by
a suitably competent person and in sequence of
this instruction book.
The mixer shower MUST NOT be subjected to
water temperatures above 80°C.
Care taken during the installation will give a long
and trouble free life from your mixer shower.
BS 6700 recommends that the temperature of
stored water should never exceed 65°C.
SITE REQUIREMENTS
A stored water temperature of 60°C is considered
sufficient to meet all normal requirements and
will minimise the effects of scale in hard water
areas.
The installation must be in accordance with
Water Regulations and Bylaws.
Water temperature adjustment and
Water pressure requirements
thermal safety
Running water pressure:
Gravity fed
The mixed water temperature can be adjusted
from cold through to a top limit which must
be preset during installation with full anti-scald
protection throughout the range (35°C to 40°C)
providing the hot water temperature at the inlet
remains 10°C above the outlet temperature.
- 0.1 bar min.
1.0 bar max.
Mains fed
- 1.0 bar min.
5.0 bar max.
Maximum static water pressure:
Should there be a loss of flow to either incoming
supply then- water from the shower will stop or
be reduced until both supplies are restored.
Gravity and mains - 10 bar
This mixer shower is designed for use with
traditional low pressure ‘gravity’ water systems,
using a cold water cistern and hot water cylinder
as well as for the higher pressure systems found
in the UK up to a maximum of 5 bar running
pressure.
SAFETY WARNINGS
a. DO NOT choose a position where the shower
could become frozen.
b. DO NOT connect this mixer shower to any
form of tap or fitting not recommended by
the manufacturer.
For effective operation of the internal seals, the
maximum static pressure must not be exceeded.
Pressure reducing valve
c. DO NOT allow the inlet pressure or flow
rates to operate outside the guidelines laid
out in ‘site requirements’.
On sites where the running pressure is above 5
bar, the use of a suitably sized pressure reducing
valve fitted in the cold mains supply pipe work
can provide nominally equal pressures at the
mixer shower.
d. DO NOT connect the mixer shower to a
gravity hot supply and a mains cold supply
(or vice versa).
Water minimum flow rate
For best performance within the specified
running pressure range a minimum flow of
8 litres per minute should be available to both
inlets.
Replacement parts can be ordered from Triton Customer
Service. See ‘spare parts’ for details and part numbers.
Dual control built-in thermostatic mixer shower with diverter
PLUMBING REQUIREMENTS
Hard water areas
DO NOT use jointing compounds on any pipe
fittings for the installation,
a. If it is intended to operate the shower
in areas of hard water (above 200-ppm
temporary hardness), a scale inhibitor may
have to be fitted. For advice on the Triton
scale inhibitor, please contact Customer
Service.
DO NOT solder fittings near the mixer unit
as heat can transfer along the pipework and
damage the mixer valve.
IMPORTANT:
b. For best performance the showerhead MUST be
regularly cleaned to remove scale and debris.
• The layout and sizing of pipework MUST
be such that nominally equal inlet supply
pressures are achieved and the effects of
other draw-offs are minimised.
WATER SYSTEM REQUIREMENTS
This mixer shower is suitable for: -
• The pipe-work should be installed such
that other taps and appliances being
operated elsewhere on the premises do not
significantly affect the flow
• Gravity water systems
• Pumped gravity systems.
• Fully modulating type combination boilers
• When connecting pipe-work avoid using
tight 90° elbows; swept or formed bends will
give the best performance.
• Multi-point hot water heaters.
• Thermal storage,
• The hot water pipe entry must be made to
the left-hand side inlet, marked HOT, ‘H’ or
with a red/orange label.
• Unvented systems
When installing this mixer with a Combination or
multi-point boiler, it may be necessary to install
flow regulation.
• Suitable isolating valves (complying with
Water Regulations and Bylaws) must be fitted
on the hot and cold water supplies to the
shower as an independent means of isolating
the water supplies should maintenance or
servicing be necessary.
Check that the appliance is capable of delivering
hot water at a minimum switch-on flow rate
of 3 litres per minute. At flow rates between 3
and 8 litres per minute, the appliance must be
capable of raising the water temperature to 52°C
(minimum).
• It is preferable to flush the pipe-work to clear
the system of debris and check for leaks
before connecting to the mixer.
Water temperature at the inlet of the mixer valve
must remain relatively constant when flow rate
adjustments are made (refer to the applianceoperating manual to confirm compatibility with
this mixer shower).
• The mixer inlets contain removable filters
that may become blocked if debris is not
flushed through before fitting.
Where thermal store systems and instantaneous
gas water heaters are used, if excessive drawoff take place the appliance may not be able to
maintain an adequate output temperature. This
could result in the shower temperature becoming
noticeably cooler.
(Commercial applications)
• Triton recommends for all commercial
applications that, easily accessible, in-line
filters are used to aid maintenance.
Flow regulators can be fitted with high-pressure
water systems to reduce flow rate and assist
economy.
The hot supply temperature MUST remain a
minimum of 10°C hotter than the required blend
temperature for optimum performance.
Dual control built-in thermostatic mixer shower with diverter
TYPICAL COMMERCIAL INSTALLATIONS
*(diagrammatic view – not to scale)
*Fig.2
Commercial gravity fed systems (fig.2)
Vent
Cold feed to Calorifier
The shower control MUST be fed from a cold
water cistern and hot water cylinder providing
nominally equal pressures. There must be a
minimum of one metre head of water.
Cold water to taps
Cold water cistern
<20°C
60 2.5°C
Hot water
>50°C
The minimum head distance is measured from
the base of the cold water cistern to top of the
showerhead.
Hot
water
cylinder
Pump
Commercial unvented mains pressure
systems (fig.3)
The shower control can be installed with an
unvented, stored hot water cylinder.
Drain
For systems with no cold water take off after the
appliance-reducing valve, it will be necessary to
fit an additional drop tight pressure-reducing
valve when the mains pressure is over 5 bar. The
drop tight pressure reducing valve must be set at
the same value as the unvented package pressure
reducing valve.
Hot water return
Drain at the lowest point
*(diagrammatic view – not to scale)
*Fig.3
Note: An additional expansion vessel may be
required if a second pressure-reducing valve is
installed. This does not apply to packages with a
cold take off after the pressure-reducing valve to
the cylinder.
TO TAPS
T.R.V.
TO TAPS
E.R.V.
PRESSURISED
HOT WATER
PRESSURE
REDUCING
VALVE
CHECK
VALVE
*(kits are for illustration purposes only)
Dual control built-in thermostatic mixer shower with diverter
INSTALLATION
*Fig.4
*(diagrammatic view – not to scale)
Preparing the mixer valve
Check the contents to make sure all parts are
present.
Before starting the mixer installation, make
sure all the openings on the valve are carefully
covered to stop ingress of any debris, etc. while
routing the supply pipework.
The shower valve is suitable for built-in
installation in a solid wall, a stud partition wall,
dry lined wall or fixing to a shower cubicle or
panel.
An example of
an outlet to
Bulkhead
Siting of the shower and accessories
Refer to (fig.4) for correct siting of the shower.
Height of
sprayhead
and shower
An example to suit user’s
of an outlet requirement.
to a fixed head
The mixer valve should be positioned, as
detailed, with all controls within comfortable
reached of the user.
The accessories (showerhead, riser rail and/or
fixed showerhead) can be positioned above or to
either side of the shower, refer to (fig.4).
Supply pipe work
Complete the pipework to the shower area
having decided on the position of the shower
and direction of pipe entry (for example rising,
falling or rear entry)
Fig.5
Typical building-in dimensions
Channel for outlet pipes from diverter
The hot and cold water pipes should not
be permanently attached to the wall within
one metre of the valve, before installation is
complete, to allow for final adjustment of the
valve position.
250mm approx.
Rear entry supplies
Recess for
valve body
at least
65mm deep
Using a spirit level, mark the route of incoming
hot and cold water supply pipes.
NOTE:
The distance between centres will be
determined by the fittings used (fig.5).
Recess at least
60mm deep
Example Channel for
Incoming pipework (rising)
shown. The distance will
depend on the fittings used.
*(kits are for illustration purposes only)
Dual control built-in thermostatic mixer shower with diverter
BUILT-IN FITTING
Fig.6
The following are typical thicknesses and are
given as a guide only:
Tile
6 − 10mm
Adhesive
2 − 3mm
Plasterboard
9.5 − 12.5mm
Plaster finish
2 − 3mm
Maximum tile thickness to be 10mm
When installing into a stud partition or other
hollow wall structure, the installer may wish to
consider building rear supports or other options
for fitting the mounting plate. Such options are
beyond the scope of this guide.
Max
Use the supplied cover plate or tiling shroud as a
template when cutting the opening for installing
the shower into a solid wall, stud partition or
hollow wall structure.
Min
65
The building-in depth for the mounting plate is
given in (fig.6) from the plaster finish but this is
dependent upon tile and adhesive thicknesses.
90
The inlet elbows allow for either rising, falling or
rear entry hot and cold water supplies.
Note: To ease future requirements for cleaning
and maintenance of the unit, it is advisable to
route both the incoming and outgoing pipework
from the same direction. Access to the integral
strainers will also be improved with this layout.
Installation in a solid wall
Decide on the shower position and determine
whether the hot and cold water supplies will
enter the shower from top (falling) or bottom
(rising) or rear.
As a guide for the size of hole, it should be large
enough to accept the valve complete with the
inlet and outlet fittings and also allow access for
connection to the pipework.
Remove the plaster and brickwork to the required
depth and chase out any additional areas of the
wall to give access to the pipework to and from
the valve plus any outlet fittings. Note that the
valve body requires a deeper recess than the inlet
and outlet fittings.
Dual control built-in thermostatic mixer shower with diverter
Note: The outlet pipework must end in a
suitable female thread parallel 15mm x ½”
BSP fitting (not supplied).
Offer the valve body up to the wall and mark the
fixing holes. Remove the valve, drill and plug the
wall. Route the pipework to valve body position.
Installation in a hollow wall
Decide on the shower position and determine
whether the hot and cold water supplies will
enter the shower from the top (falling) or bottom
(rising) or rear (fig.7).
When installing into a stud partition or other
hollow wall structures, the installer will need
to consider fabricating rear supports or other
options. Such options are beyond the scope of
this guide.
Mark the route of the incoming and outgoing
pipework.
Take out the plasterboard (use the cover plate
as a template). Offer the valve body up to the
fabrication and mark the fixing holes.
Remove the valve and drill the holes. Route the
pipework to the valve position.
Fig.7
Installation in a panel wall or cubicle
When installing into a panel or cubicle structure
the installer will need to consider fabricating
rear supports or other options. Such options are
beyond the scope of this guide.
Typically, there should be at least 65mm space
from the surface of the panel to the rear of the
valve body.
IMPORTANT: Access to the rear of the
valve must be available.
The controls requires two holes to be cut out
of the panel or cubicle. Use the face plate as a
template to mark the hole positions then extend
further to allow access for the filters.
Route the pipework to valve position.
Dual control built-in thermostatic mixer shower with diverter
FITTING THE MIXER
Fig.8
Mark the position of two locating screws. Drill and
plug the holes using the wall plugs provided. (The
wall plugs provided are suitable for most brick
walls — use an appropriate masonry drill, but if
the wall is plasterboard or a soft building block,
use special wall plugs and a suitable drill bit).
IMPORTANT:
Make sure that all supply pipework has
been flushed through before fitting the
mixer (fig.8).
Connect the hot water supply to the inlet marked
HOT, ‘H’ or red/orange label and connect the
cold water supply to the inlet marked
COLD, ‘C’ or blue label.
Tighten all compression fittings
Secure the mixer to the wall.
FITTING THE BULKHEAD PIPEWORK
Fig.9
Complete the outlet pipework ending in a 15mm
x ½” BSP female thread elbow (fig.9).
Note: This fitting is not supplied as variations in
installations require the selection of a suitable
solder or compression fitting.
Appropriate
fitting
Screw the supplied male-thread connector into
the female fitting (fig.10) using PTFE tape to
give a watertight joint.
Note: The male-thread connector supplied has
a shoulder. If fitting into a flush wall, make an
additional 8mm allowance for this shoulder at
the finished surface. The connector can be cut to
size if required.
Fig.10
The threaded connector should protrude from the
finished wall surface between 8mm and 13mm.
LEAK TESTING
Direct the outlet of the mixer to waste. Open the
isolating valves to the shower and check for leaks.
Remedy any leaks found.
ce
ed
ish
Fin
fa
sur
8mm 13mm
Dual control built-in thermostatic mixer shower with diverter
MAKING GOOD
Fig.11
Make good the wall and complete the tiling.
• If the tiles are accurately cut, then the
coverplate will seal around the hole in the
tiles, and the valve unit will be able to be
removed from the wall without the need to
break any tiles.
Make sure the grout lines around the valve are
flush with the tiles in order to provide a smooth
sealing surface for the coverplate.
BULKHEAD ASSEMBLY
Screw the bulkhead elbow to the bulkhead body
with the three screws supplied.
Screw the completed assembly onto the
threaded connector temporarily to mark the
position of the two fixing holes for securing the
bulkhead to the wall.
Note: If screw thread protrudes too far out of the
wall, it can be cut to the correct length using a
hacksaw.
Unscrew and remove the bulkhead assembly.
Check the location of the pipe in the wall before
drilling.
Drill and plug the holes using the wall plugs
supplied. (The wall plugs provided are suitable
for most brick walls — use an appropriate
masonry drill, but if the wall is plasterboard or
soft building block, you must use special wall
plugs and a suitable drill bit).
If fitting to a hollow wall structure, it may be
preferable to secure the bulkhead by applying a
bead of silicon seal to the back of the bulkhead.
Apply PTFE tape to the threaded connector.
Screw the bulkhead assembly onto the threaded
connector until tight to the wall and the two
fixing holes are aligned. Secure to the wall with
the two screws supplied (fig.11).
Finish by clipping the cover onto the bulkhead,
making sure the protruding legs locate in the
bulkhead body.
Dual control built-in thermostatic mixer shower with diverter
Fig.12
Flow regulation
A flow regulator is supplied for use with highpressure water systems and may be fitted with
any of the systems listed to reduce flow rate and
assist economy.
To fit the flow regulator
To fit the flow regulators (flexible hose
connection) press it into the outlet of the
bulkhead, correctly. Please note the flow
regulator is only designed to work in one
direction (fig.12).
ANTI-SCALD PROTECTION
It is important that the mixer valve is tested
regularly to prevent the risk of scalding and
guarantee user safety. This can be carried out as
follows: with the mixer blend temperature set
at 38°C isolate the cold water supply. The outlet
flow rate will reduce to a safe level.
Push into the
bulkhead outlet
Fitting the coverplate
Fit the coverplate over the valve body and slide
tight to the wall.
The flow regulator
is only designed
to have the flow of
water entering from
the top. The top
can be identified by
the angular lip
running around it.
Make sure the seals in the openings stays in place
as it slides over the valve body. A smear of liquid
soap on the seal will ease this procedure.
The coverplate incorporates a silicon sponge
backing that seals against a smooth wall
(fig.13).
COMMISSIONING
Start the water flow by rotating the flow control
Fig.13
Make sure that both the hot and cold water
supplies are fully open and at (or near to) their
design temperature and pressures, and are within
the requirements as stated.
Make sure the temperature control is at the
maximum temperature setting.
Rubber seal
Allow the shower to run at the maximum
temperature setting until the water temperature
has stabilised. Rotate the temperature control
until your desired maximum showering
temperature is reached.
Face plate
10
Dual control built-in thermostatic mixer shower with diverter
The mixer has a temperature stop to prevent
accidental rotation to higher temperatures. This
is adjustable to provide a maximum temperature
of 35°C – 40°C and should be checked on site to
guarantee user safety.
Fig.14
Stop pin
Temperature adjustment range
The mixed water temperature can be adjusted
from cold through to a top limit (which can
be pre-set during installation – factory set
at approximately 38°C) with full anti-scald
protection throughout the range.
Temperature control knob
On/Off - flow knob
Fig.15
ADJUSTING THE MAXIMUM
TEMPERATURE SETTING
(and fitting the knobs)
On/Off flow control
On/Off flow knob
Control knob assembly
There are two knobs supplied, one is the
On/Off - flow knob
and the other is the
Temperature control knob.
The knobs must be fitted in the correct order,
failure to do so will cause incorrect operation of
the shower. The temperature control knob has a
metal “stop pin” on the inside (fig.14).
Temperature
control
Fit the On/Off - flow knob onto the correct
spindle (fig.15), secure to the spindle using the
screw supplied and fit the trim.
Temperature
control knob
11
Fitting
screw
Lever
Dual control built-in thermostatic mixer shower with diverter
See the correct position to fit the temperature
stop in (fig.16).
Fig.16
The temperature control knob is fitted in the
same way, but Do not secure with the fitting
screw until the commissioning procedure is
complete.
HOT
With a steady flow running, allow the unit time
to stabilise at its maximum set temperature, if
required adjust the temperature control spindle
by hand (fig.16).
When the showering temperature is satisfactory
turn off the shower.
Fit the temperature control knob, making sure
the maximum temperature stop pin is as close
to the flat edge of the over ride stop as possible
(fig.17).
COLD
Fig.17
Maximum
temperature
stop face
Pin at
maximum
temperature
stop
Temperature
control
spindle
Over ride
stop
Over ride
in horizontal
position
12
Dual control built-in thermostatic mixer shower with diverter
OPERATING THE SHOWER
(Diverter) (fig.18)
Fig.18
When the ON/OFF Diverter control knob is at 12
o’clock, it is in the OFF position.
OFF position for both outlets
To use the Left outlet turn the Diverter control to
the left. As the lever is moved towards the water
droplet symbol the flow will increase. To decrease
the flow, turn the Diverter control knob back
towards the OFF setting.
To use the Right outlet turn the Diverter control
to the right. As the lever is moved towards the
water droplet symbol the flow will increase. To
decrease the flow, turn the Diverter control knob
back towards the OFF setting.
ON/OFF
Left outlet
To stop the water flow reposition the Diverter
control knob to the 12 o’clock position.
ON/OFF Diverter
control
ON/OFF
Right outlet
Temperature
control
To adjust the water temperature, rotate the
temperature control clockwise for a cooler
shower or anti-clockwise for a hotter shower.
Colder
13
Hotter
Dual control built-in thermostatic mixer shower with diverter
APPROVALS
This mixer valve has been designed to comply with the requirements of: BS EN 1111
BS EN 1287
WRAS
FLOW CHART
bar
Pressure/Flow rate
4.8
4.2
3.6
3.0
2.4
1.8
1.2
0.6
0.0
l/min
0.0
5
10
15
• Flow rate at 38°C
• Flow control fully open
• Open outlet
• No flow regulator fitted
14
20
25
30
Dual control built-in thermostatic mixer shower with diverter
Dimensions
G3/4
200mm
160mm
120mm
80mm
G1/2
All dimensions listed in this fitting book regarding the product and installation are approximate.
15
16
83312820
Lever pack X2
Handle set Cover plate & seals
Diverter outlet
Check valve assembly
Thermostatic valve
1.
2.
3.
4.
5.
6.
83312910
83312900
83312920
86002610
86002530
Part No.
1
Ref. Description
2
3
6
6
4
5
9
Dual control built-in thermostatic mixer shower with diverter
Spare parts
Dual control built-in thermostatic mixer shower with diverter
MAINTENANCE
Cleaning
The following maintenance procedure must
be carried out for commercial and health care
premises, but is not necessarily required for
domestic installations.
Triton recommends that all products are cleaned
using warm, soapy water.
Do not use abrasive or aggressive chemical
cleaning products as this may affect the product
surface finish and invalidate your guarantee.
Maintenance of the unit is required to give
continued performance after installation and that
it continues to provide scald prevention.
Cleaning the filters (fig.19)
Note: A thermostatic mixing valve in need of
maintenance can be undetectable in normal
use and only becomes apparent when a
disruption occurs in the hot or cold water supply
temperatures or pressures.
The frequency of routine maintenance of the internal
of the valve will depend mainly on the water supply
condition. Experience of local conditions will dictate
the intervals for inspection and in-service testing;
guidance has been given below which can be
adjusted for local requirements.
It is advised that this should be carried out by a
qualified person.
• Turn off the water supplies before starting.
• To gain access to the filters remove the filter
housings from the front of the unit.
• Remove the retaining clip and filter.
• Wash the filter thoroughly under running water,
use a suitable brush to remove all debris.
• Reassemble the shower.
Fig.19
a) Initially check the filters for debris once every
three months and clean if necessary.
Circlip
Wire filter
b) Perform a thermal shut off test
every three months, and check the
maximum temperature setting. See the
‘Commissioning’ section for the details of
this test and readjustment of the maximum
temperature setting if required.
c) If the maximum water temperature varies
by more than 2°C from the commissioned
setting then carry out the following checks
• Check the isolating valves are fully open.
• Check the internal surface for scaling.
If the body requires descaling then it should
be removed from the pipework to carry this
work out (all rubber parts must be removed
before descaling).
• Check the function of the non-return valves
The non-return valves (NRVs) prevent cross-flow
between hot and cold supplies under unequal
pressure conditions. They are designed for long
life with no maintenance.
If these checks do not highlight the reason
for the temperature variation, then internal
components will require replacement; please see
the spare parts list.
Combined
check valve
and flow limiter
Filter housing
Disinfection
Where chlorine is used for the disinfection
of water systems all relevant guidelines and
approved codes of practice must be strictly
followed. Failure to comply with the relevant
guidelines and approved codes of practice may
invalidate your guarantee.
WARNING!
Do not use ‘powerful’ abrasive or
solvent cleaning fluids when cleaning the
shower as they may damage the fittings.
Note: A testing record page has been added to
the back of the book for your use
17
Dual control built-in thermostatic mixer shower with diverter
FAULT FINDING
The following can be carried out by a competent person
Problem/Symptom Cause
Action/Cure
1 Water too hot.
1.1.1Refer to commissioning section.
1.1 Temperature control
incorrectly commissioned.
1.2 Not enough cold
1.2.1Reposition the temperature control.
water flowing through
shower.
2 Water too cold.
1.3 Increase in the
ambient cold water
temperature.
1.3.1Reposition the temperature control.
1.4 Cold water supply
blocked.
1.4.1Turn off shower and consult a competent
plumber or contact Customer Service.
1.5 High volume of cold
water drawn off elsewhere.
1.5.1Reduce the simultaneous demand from the
mains supply.
2.1 Temperature control
incorrectly commissioned.
2.1.1Refer to commissioning section.
2.2 Not enough hot
2.2.1Reposition the temperature control
water flowing through
shower.
2.3.1Reposition the temperature control
2.3 Decrease in the
ambient cold water
temperature.
2.4 Insufficient hot water 2.4.1Make sure heating appliance is set to maximum or has sufficient stored hot water.
supplies from the heating system.
2.4.2Make sure heating appliance is igniting by
trying a hot water tap elsewhere.
3 High water flow
and/or poor
performance
on a mains fed
system.
2.5 Hot water supply
blocked or restricted.
2.5.1Turn off shower and consult a competent
plumber or contact Customer Service.
3.1 Flow regulators not
fitted.
3.1.1Fit the supplied flow regulators in the inlet
elbows (see ‘To fit a flow regulator’
on page 9).
18
Dual control built-in thermostatic mixer shower with diverter
FAULT FINDING
Problem/Symptom Cause
4 Water does not
flow or shower
pattern collapses
when another
outlet is turned
on.
Action/Cure
4.1 Water supplies cut off.
4.1.1Check water elsewhere in house and if
necessary contact local water company.
4.2 Shower unit blocked.
4.2.1Inspect the filters. Clean if necessary.
4.3 Blockage in pipework.
4.3.1Turn off the shower and consult a suitably
competent plumber.
4.4 Showerhead blocked.
4.4.1Clean the showerhead.
4.5 System not capable
of supplying multiple
outlets at the same
time.
4.5.1Reduce the simultaneous demand.
4.5.2Make sure stop or service valve is fully
open.
4.5.3Check if there is sufficient water pressure.
The following is recommended for a professional qualified installer only
5 Water too cold.
5.1 Running pressure is
excess of maximum
recommended.
5.1.1Fit a pressure reducing valve.
6 Shower controls
noisy when in
use.
6.1 Running pressure in
excess of maximum
recommended.
6.1.1Fit a pressure reducing valve.
7 Shower will not
shut off.
7.1.Pipework not flushed
7.1.1Service valve.
out before connecting
to the unit. Internal
components damaged.
19
Dual control built-in thermostatic mixer shower with diverter
Commissioning, Maintenance and In-Service Testing Record
Where installed:
Mixer valve location:
Date installed: Commissioning details:
Installed by:
Hot water - Temp:
°C
Pressure: Bar
Cold water - Temp:
°C
Pressure: Bar
Maximum temperature setting - Temp:
°C
Pressure:
Bar
Equipment used:
Inspection and maintenance record:
20
Dual control built-in thermostatic mixer shower with diverter
21
Service Policy
TriTon CommerCial GuaranTee
Dual fault
control
built-in
thermostatic
mixer shower with diverter
In the event of a product
or complaint
occurring,
the
Triton guarantee this product against all mechanical
following procedure should be followed:
defects arising from faulty workmanship or
materials for a period of three years from the date
of purchase, provided that it has been installed by a
competent person in full accordance with the fitting
instructions.
Any part found to be defective during this
guarantee period we undertake to repair or replace
at our option without charge so long as it has been
properly maintained and operated in accordance
with the operating instructions, and has not been
subject to misuse or damage.
This product must not be taken apart, modified or
repaired except by a person authorised by Triton.
This guarantee applies only to products installed
within the United Kingdom. This guarantee does
not affect your statutory rights.
1
Telephone Customer Service on 0870 067 3333 (0845 762 6591
in Scotland and in Northern Ireland), having available, your
details including post code, the model number and power rating
of the Bulkhead
product, together
with the date of purchase. 85500230
14.
assembly
2 Based on information given over the telephone, a Triton Customer
ServiceMale
Advisorthread
will attempt
to diagnose the fault and7032915
confirm
15.
fitting
whether a site visit from a qualified service engineer is required.
3 All products attended to by a Triton service engineer must be
installed in full accordance with the Triton installation guide
applicable to the product. (Every product pack contains an
installation guide, however, they can also be bought via our
Customer Service Spares Department).
4 Our engineer will require local parking and if a permit is required
this must be available to the engineer on arrival at the call.
5 It is essential that you or an appointed representa-tive (who must
be over 18 years of age) is present for the duration of the service
engineer's visit. If the product is in guarantee you must produce
proof of purchase.
6 Where a call under the terms of guarantee has been booked
and the failure is not product related (i.e. scaling and fur-ring,
incorrect water pressure, pressure relief device operation or
electrical/plumbing installation fault) a charge will be made. A
charge will also be issued if nobody is at home when the service
engineer calls or adequate parking/permit is not available.
7 If the product is no longer covered by the guarantee an up front
fixed fee will be charged before the site visit.
8 Should proof of purchase not be available on an “in-guarantee”
call, or should the service engineer find that the product is no
longer under guarantee, the engineer will charge the same fixed
price and the customer will be expected to pay the engineer
before he leaves. If payment is not made on the day an
administration charge will be added to the fixed charge.
9 If a debt is outstanding from a previous visit, or from any other
Triton purchase, Triton reserves the right to withhold service until
the debt has been settled.
10 Triton takes the health, safety and wellbeing of its employees very
seriously and expects customers to treat all staff members with
respect. Should any employee feel threatened or receive abuse,
either verbally or physically, Triton reserves the right to withhold
service and will support the employee with a legal prosecution.
What is not covered:
1 Breakdown due to: a) wilful act or neglect;
b) any malfunction resulting from the incorrect
use or quality of water or incorrect setting of
controls; C) faulty installation.
2 Repair costs for damage caused by foreign
objects or substances.
3 Total loss of the product due to non-availability
of parts.
4 Compensation for loss of use of the product or
consequential loss of any kind.
5 Call out charges where no fault has been found
with the appliance.
6 The cost of repair or replacement of
showerheads, hoses, riser rails and/or wall
brackets or any other accessories installed at the
same time.
7 The cost of routine maintenance, adjustments,
overhaul modifications or loss or damage arising
therefrom, including the cost of repairing
damage, breakdown, malfunction caused by
corrosion, furring, pipe scaling, limescale,
system debris or frost.
replacement Parts Policy
Availability: It is the policy of Triton to maintain availability of parts for
the current range of products available and for a period of five years
and thereafter in accordance with industry standards.
Spare parts are available via our website, www.tritonshowers.co.uk,
or by telephoning Triton Customer Service Spares Department.
Payment should be made by credit/debit card (excluding American
Express or Diners Card).
Customer Service:
Payment can also be made by pre-payment of a pro forma invoice by cheque or money order.
% 0870 067 3333
Scottish and northern ireland
Customer Service:
0845 762 6591
%
%
Triton Showers
Triton Road
Nuneaton
Warwickshire CV11 4NR
Trade installer Hotline:
0870 067 3767
Fax: 0870 067 3334
www.tritonshowers.co.uk
Triton is a division of Norcros Group (Holdings) Limited
e mail: [email protected]
TRITON reserve the right to change product specification without prior notice. E&OA. © TRITON SHOWERS 2008
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