Triton Supri thermostatic shower tower Installation instructions

Supri
thermostatic
shower tower
Installation and
operating
instructions
Installers
please note these instructions are to be left with the user
2180578A
October 2006
Supri shower tower
CONTENTS
Page
Introduction
1
Safety warnings
1
Main components
2
Site requirements
3
Typical suitable installations
Siting of the shower
Installation
4–5
6
6 – 10
Operating the shower 11
Cleaning
12
Spare parts
13
Fault finding
Guarantee, service policy, etc.
14 – 15
rear cover
To check the product suitability for commercial and multiple installations, please contact Triton’s
specification advisory service before installation.
Telephone: 0870 067 3767
Facsimile: 0870 067 3334
E mail: [email protected]
Supri shower tower
INTRODUCTION
SAFETY WARNINGS
This book contains all the necessary fitting and
operating instructions for your Triton Supri
thermostatic shower tower mixer shower. Please
read them carefully.
a. Layout and sizing of pipework must be such
that when other services are used, pressures
at the shower control inlets do not fall below
the recommended minimum.
Read through the whole of this book before
beginning your installation.
b. Do not choose a position where the
shower could become frozen.
The shower installation must be carried out by
a suitably competent person and in sequence of
this instruction book.
c. Do not connect this shower to any form
of tap or fitting not recommended by the
manufacturer.
Care taken during the installation will give a long
and trouble free life from your shower.
d. The showerhead must be regularly cleaned
to remove scale and debris.
This shower tower is designed to operate on the
higher pressure systems found in the UK up to a
maximum of 6 bar running pressure.
e. Conveniently situated isolating valves
in each inlet supply must be fitted as
an independent method of isolating the
shower should maintenance or servicing be
necessary.
The shower must not be subjected to water
temperatures above 80°C.
f. If it is intended to operate the shower
in areas of hard water (above 200 ppm
temporary hardness), a scale inhibitor may
have to be fitted. For advice on the Triton
scale inhibitor, please contact Customer
Service.
This mixer shower is suitable for fully modulating
type combination boilers and multi-point hot
water heaters. It is also suitable for thermal
storage, unvented systems and pumped gravity
systems.
Important: Before installing with a gas
instantaneous water heater, make sure it is
capable of delivering hot water at a minimum
switch-on flow rate of 3 litres per minute. At
flow rates between 3 and 8 litres per minute,
the appliance must be capable of raising the
water temperature to a minimum of 52°C.
Water temperature at the inlet to the mixer
must remain relatively constant when flow
rate adjustments are made (refer to the water
heater operating manual to confirm compatibility
with this shower tower).
g. Do not operate the shower outside the
guidelines as laid out in ‘site requirements’.
h. If fitting onto a tiled wall do not tile
around the unit. Always fit the unit on the
tiles as this will ease access for servicing.
Should there be a loss of flow to either incoming
supply then­ water from the shower will stop or
be reduced to a trickle until both supplies are
restored.
This shower tower is supplied with an integral
single check valve and integral large area filter
in each inlet elbow. Inlet connections are by
braided hoses having ½” BSP unions.
Replacement parts can be ordered from Triton
Customer Service. See ‘spare parts’ for details and part
numbers.
Supri shower tower
Main Components
Fig.1
Check components and quantity before
installation. In the unlikely event of anything
being amiss, please contact Triton Customer
Service.
Upper
adjustable
showerhead
Pack contents
Lower
adjustable
showerhead
Shower tower body – 1 off
Showerhead and hose – 1 off
Hanging brackets – 2 off
Screws and wall plugs – 4 off
Instructions and guarantee details.
Important notes before you start
This product has passed a factory control test
before reaching you. Do not attempt to
dismantle or modify it.
Bodyjets
Showerhead
Diverter
control
Temperature
control
Bodyjets

Check there are no hidden service pipes and
cables where you intend to drill.

Check the hot and cold supply pipes are
flushed out before final connection to the
unit.

Please be aware of your safety while drilling
and installing.
Supri shower tower
Site requirements
Water temperature requirements
The installation must be in accordance with
Water Regulations and Bylaws.
Recommended maximum 65°C.
BS 6700 recommends the temperature of stored
water should never exceed 65°C.
Minimum running water pressure: 1 bar
A stored water temperature of 60°C is
considered sufficient to meet all normal
requirements and will minimise the effects of
scale in hard water areas.
Maximum running water pressure: 5 bar
Maximum static water pressure:
10 bar
Both hot and cold supplies should be at
nominally equal pressures with a minimum flow
rate of 8 litres per minute to both inlets.
Temperature adjustment range
The mixed water temperature can be adjusted
from cold through to the temperature of hot
water available from the hot water appliance.
While the shower tower is operational (open
outlet), inlet pressures must not be capable of
exceeding 6 bar. For effective operation of the
internal seals, the maximum static pressure must
not be exceeded.
Flow rate performance
For all systems, the ability to use showerheads
and body jets simultaneously is dependent on
domestic hot water pressures and flow rates.
Note: On sites where the running pressure is
above 6 bar, the use of a suitably sized pressure
reducing valve fitted in the cold mains supply
pipework can provide nominally equal pressures
at the shower tower.
For a satisfactory performance from the shower
tower both cold and hot inlet supplies must be
from a balanced supply.
Additional isolating valves must be fitted as
an independent means of isolating the water
supplies should maintenance be necessary.
The pipework should be installed such that the
flow is not significantly affected by other taps
and appliances being operated elsewhere on the
premises.
Note: Where thermal store systems and
instantaneous gas water heaters are used, if
excessive draw-offs take place the boiler may
not be able to maintain an adequate output
temperature. This could result in the shower
temperature becoming noticeably cooler.
DO NOT use jointing compounds on
pipework.
Supri shower tower
Typical suitable installations
Fig.2
a) Instantaneous gas-heated systems,
e.g. combination boilers (fig.2)
The shower tower can be installed with a
multipoint gas water heater or combination
boiler of a fully modulating design (i.e.
to maintain relatively stable hot water
temperatures).
Shower
tower
A drop tight pressure reducing valve must
be fitted if the supply pressures exceed 6 bar
running.
Combination
boiler
Service
valves
An expansion vessel (typically sized at 0.16 litres)
as shown in fig.2, must be fitted and regularly
maintained, to ensure the shower mixer is
not damaged by excess pressures. This may
already be installed within the boiler (check with
manufacturer) and is in addition to the normally
larger central heating expansion vessel.
Hot water
CH flow
Expansion
vessel
Cold
mains
supply
Stop
tap
CH return
The layout and sizing of pipework must be such
that nominally equal inlet supply pressures are
achieved and the effects of other draw-offs are
minimised.
Pressure
reducing valve
b) Unvented mains pressure systems
(fig.3)
Fig.3
The shower tower can be installed with an
unvented, stored hot water cylinder.
For systems with no cold water take off after the
appliance reducing valve, it will be necessary to
fit an additional drop tight pressure reducing
valve when the mains pressure is over 6 bar. The
drop tight pressure reducing valve must be
set at the same value as the unvented package
pressure reducing valve.
Shower
tower
Safety devices
not shown
Note: An additional expansion vessel (0.16 litres)
may be required if a second pressure reducing
valve is installed. This does not apply to
packages with a cold take off after the pressure
reducing valve to the cylinder.
Service
valve
Unvented
hot water
storage unit
Service
valve
The layout and sizing of pipework must be such
that nominally equal inlet supply pressures are
achieved and the effects of other draw-offs are
minimised.
Expansion
vessel
Pressure
reducing valves
Stop tap
Balanced cold mains supply
Cold mains supply
Supri shower tower
c) High output thermal store systems
(fig.4)
Fig.4
Packages of this type, fitted with a blender valve
can be used. A drop tight pressure reducing
valve must be fitted if the supply pressures
exceed 6 bar running.
An expansion vessel (0.16 litres) as shown in
Fig.4, must be fitted and regularly maintained,
to ensure the unit is not damaged by excess
pressures. This may already be installed
externally or internally within the thermal store
(check with thermal store manufacturer).
Shower
Tower
d) Pump assisted gravity fed systems
(fig.5)
Blender
valve
Service
valves
The pump MUST be fed from a cold water
cistern and hot water cylinder providing
nominally equal pressures. To use this shower
tower with a gravity fed system will require the
use of a pump or similar capable of providing a
minimum of 1 bar to boost pressures as shown.
Hot
water
Flow
Expansion
vessel
Pressure
reducing valve
Return
Stop tap
Refer to the pump installation guide to establish
the minimum head requirements for automatic
operation of the pump.
Boiler
Cold mains supply
Fig.5
Stop valve
Cold water
cistern
Cold supply
Minimum head
Gate
valve
Shower
tower
Cold
water
mains
supply
Hot supply
Alternative
supply
Hot water
cylinder
Drain
valve
Service
valve
Service
valve
Other
draw-offs
Pump
Ring main
Isolating switch or
pull cord switch
(both fused at 3A)
Supri shower tower
SITING OF THE SHOWER
Fig.6
Refer to (fig.6) for correct siting of the shower.
The shower tower can be positioned either flush
on a wall or in the corner of the cubicle.
Position the shower on the wall so that all
controls can be comfortably reached while using
the shower.
Important: The hot entry piping is on the
left-hand side of the mixer body.
Installation
General conditions
Height of
showerhead
and shower
to suit user’s
requirement.
Note: The outlet of the shower must not be
connected to anything other than the hose and
showerhead supplied.
Do not use jointing compounds on any pipe
fittings for the installation.
Use only the compression fittings supplied.
Do not solder fittings near the shower as
heat can transfer along the pipework and may
damage the seals and valves.
Note: Suitable isolating valves (complying
with Water Regulations and Bylaws) must be
fitted on the hot and cold water supplies to
the shower tower as an independent means of
isolating the water supplies should maintenance
or servicing be necessary.
When connecting pipework avoid using tight
90° elbows. Swept or formed bends will give the
best performance.
Note: Water Regulations require that where the
showerhead can be lowered into the bath a double
check valve or similar device MUST be fitted in the
supply pipework to prevent back syphonage.
Important: The water circuit should be
installed such that the flow is not significantly
affected by other taps and appliances being
operated elsewhere on the premises. Water
pressure must not fall below specification of
the shower.
Note: Hot water pipe entry must be made to
the left-hand side inlet.
Supri shower tower
Instantaneous Gas Water Heaters
Fig.7
In order to provide the optimum performance
from the shower when connected to an
instantaneous water heater, the appliance must
be capable of raising the temperature of the
incoming water to a minimum of 52°C and
delivering a flow rate of not less than eight litres
per minute.
m
0mn
12 wee
t es
e
b ntr
ce
Fitting the pipework
Establish the required position of the shower
tower, and mark two holes for the incoming
water supplies.
For a wall mounted shower tower the suggested
final separation between pipe centres is 120 mm
(fig.7).
Fig.8
15 mm x ½” BSP
male connectors
Remove the plaster and brickwork (or
plasterboard) to the depth required and
chase out the additional areas to allow for the
incoming pipework.
Complete the outlet pipework with standard
15 mm x ½” BSP male connectors (fig.8).
Note: Flush the pipework (fig.9) to clear the
system of debris and check for leaks.
Complete any plastering and tiling.
IMPORTANT: Using a suitable sealant, always
seal around the incoming pipework to
prevent water entering the wall.
Fig.9
Note: Pipes can be surface mounted.
Supri shower tower
Fitting the hanging brackets
30 mm between
bracket hole
centres
Important: If fitting to a tiled wall, always
mount the shower tower on the surface of
the tiles. Never tile up to the shower tower.
Using the centres of the supply holes as the
datum line, mark the position for the four
locating screws for the hanging brackets
(fig.10). Make sure the brackets align vertically
and horizontally.
Drill and plug the wall using the wall plugs
provided (the wall plugs are suitable for most brick
walls — use an appropriate masonry drill, but if
the wall is plasterboard or a soft building block, use
suitable wall plugs and an appropriate drill bit).
Secure the hanging brackets to the wall using
the screws supplied (fig.11).
1342
Note: The bracket mounting holes are elongated
to allow for a small degree of adjustment.
120 between
centres
1000
(suggested
height to
controls)
Datum
250
370
30 mm between
bracket hole
centres
Fig.10 (Approximate dimensions in millimetres)
Fig.11
Supri shower tower
Fitting the showerhead holder
Handset
holder
Insert the showerhead holder into the opening
in the side of the shower tower and hold in
position with the silicon washer and lock nut
(fig.12). Make sure the threaded outlet on the
showerhead holder faces down before tightening
the lock nut. Making sure the sealing washer
is in place in the connector, attach the flexible
hose to the threaded outlet (fig.12).
Fig.12
Silicon
washer
Fitting the shower tower body
Insert the filters into the flexible hose inlets
(fig.13).
Locknut
Facing the front of the shower tower body,
connect the right-hand flexible hose, as
indicated by the blue ring on the connector,
to the cold water outlet. Connect the left-hand
flexible hose, as indicated by the red ring on the
connector, to the hot water outlet (fig.14).
Flexible hose
Colour ring
Red - hot
Blue - cold
Screw tightly to avoid leaking.
With the pipework now connected, h���������
itch the
two support bars inside the shower body onto
the hanging brackets on the wall.
Make sure the installation is stable.
Fig.13
Filter
Flexible hose
connector
Fig.14
Cold inlet
Hot inlet
Supri shower tower
Fitting the showerhead and hose
Fig.15
Handset
holder
Washer
With the sealing washers in place, connect the
one end of the flexible hose to the outlet in the
bottom of the showerhead holder (fig.15) and
the other end of the hose to the showerhead.
Locate the showerhead into the holder.
Check the pipework is stable and watertight to
avoid leaks before using the shower tower.
Note: DO NOT use silicon sealant around the
shower tower since it may be necessary to access
and clean the inlet filters periodically.
Flexible
hose
10
Supri shower tower
Operating the shower
The controls are shown in fig.16.
Upper showerhead
Fig.16
Using the diverter valve control
The diverter valve controls which of the water
outlets operates.
Lower
showerhead
Rotate the diverter control to this position
and water will flow from the upper
showerhead.
Handset
Diverter
control
Off
Bodyjets
Rotate the diverter control to this position
and water will flow from the lower
showerhead.
Rotate the diverter control to this position
and water will flow from both the upper
and lower bodyjets.
38
Temperature
control
Rotate the diverter control to this position
and water will flow from the handset
showerhead.
45
35
30
50
°C
Rotate the diverter control to this position
and water will cease to flow.
Temperature
override button
Using the temperature control
To obtain hot water rotate the temperature
control anti-clockwise.
To obtain cooler water rotate the temperature
control clockwise.
The shower tower is fitted with a maximum
temperature override button factory set at 38°C.
To override the maximum temperature press
the override button on the control as you turn it
anti-clockwise. To return to a cooler temperature
simply rotate the control clockwise.
This should be checked to make sure the setting
has not been altered and to ensure user safety.
Caution: It is recommended that persons
who may have difficulty understanding or
operating the controls should not be left
unattended while using the shower tower.
Special consideration should be given to
young children and the less able bodied.
11
Supri shower tower
Adjusting the maximum temperature
override setting
Fig.17
To remove the temperature control unscrew the
grub screw in its base (fig.17). Pull the control
off to exposed the temperature spindle.
Temperature
control
Fig.18
Rotate the diverter control to the handset
showerhead position and allow the shower tower
to run. With a steady flow running, adjust the
temperature valve spindle (fig.18) until the
temperature is about 38°C (turn clockwise for
cold and anti-clockwise for warm).
When you are satisfied with the temperature turn
the diverter control to off. Refit the temperature
control to the 12 o’clock position, checking that
the temperature stop aligns with the ‘38°C’ the
shower tower body. Secure with the screw.
Cleaning
Clean the unit frequently and regularly with
clean water or ­mild liquid detergent then rinse
with clean water, and dry it with soft cotton
cloth.
DO NOT use acid or abrasive detergents.
Should spare parts be required in the future,
contact Customer Service.
12
Supri shower tower
Spare parts
Ref Description
Spares No.
1. Upper showerhead
83311120
2. Lower showerhead
83311130
3. Showerhead holder
83311140
4. Control knob assembly
83311150
5. Diverter cartridge
83311160
6. Temperature cartridge
83311170
7. Emma showerhead
88500005
1
2
8. Flexible hoses available in the following sizes:
1.00 m in white, chrome and gold
1.25 m in white, chrome and gold
1.75 m in chrome only
5
6
4
3
8
7
13
Supri shower tower
FAULT FINDING
The following can be carried out by a competent person
Problem/Symptom Cause
1 Water too hot.
Action/Cure
1.1Not enough cold water 1.1.1 Turn temperature control clockwise.
flowing through shower.
1.2Increase in the ambient 1.2.1 Turn temperature control clockwise.
cold water temperature.
1.3Cold water supply
blocked.
1.3.1Check filters are clean.
1.3.2 Turn off shower and consult a competent
plumber or contact Triton Customer Service.
1.4High volume of cold
1.4.1Reduce the simultaneous demand from the
water drawn off elsewhere. supply.
2 Water too cold.
2.1Not enough hot water
flowing through shower.
2.1.1 Turn the temperature control anticlockwise.
2.2Decrease in the
ambient cold water
temperature.
2.2.1 Turn the temperature control anticlockwise.
2.3Insufficient hot water
supplies from the heating
system.
2.3.1 Make sure heating appliance is set to
maximum or has sufficient stored hot water.
2.3.2Ensure heating appliance is igniting by
trying a hot water tap elsewhere.
2.4Hot water supply
blocked or restricted.
2.4.1Check the filters are clean.
2.4.2 Turn off shower and consult a competent
plumber or contact Triton Customer Service.
3 Water does not
3.1Water supplies cut off.
flow or shower
pattern collapses
3.2Shower unit blocked.
when another outlet
3.3Blockage in pipework.
is turned on.
3.1.1 Check water elsewhere in house and if
necessary contact local water company.
3.2.1 Inspect the inlet filters. Clean if necessary.
3.3.1Turn the shower off and consult a suitably
competent plumber.
3.4Showerhead blocked.
3.4.1 Clean showerhead.
3.5System not capable of
supplying multiple outlets
at the same time.
3.5.1 Reduce the simultaneous demand.
3.5.2 Ensure stop/service valves are fully open.
3.5.3 Check if sufficient water pressure.
14
Supri shower tower
FAULT FINDING
The following is recommended for a professional qualified installer only
Problem/Symptom Cause
Action/Cure
4 Water too cold.
4.1Running pressure
in excess of maximum
recommended.
4.1.1Fit a pressure reducing valve.
5 Shower controls
noisy while in use.
5.1Running pressure
in excess of maximum
recommended.
5.1.1Fit a pressure reducing valve.
6 Shower will not
shut off.
6.1Pipework not flushed
before connecting the unit
(diverter valve damaged).
6.1.1Renew diverter valve.­
15
Supri shower tower
16
Supri shower tower
17
Service Policy
Triton Standard Guarantee
In the event of a complaint occurring, the following
procedure should be followed:
1 Telephone Customer Service on
0870 067 3333 (0845 762 6591 in Scotland and
in Northern Ireland), having available the model
number and power rating of the product, together
with the date of purchase.
2 Triton Customer Service will be able to confirm
whether the fault can be rectified by either the
provision of a replacement part or a site visit
from a qualified Triton service engineer.
3 If a service call is required the unit must be fully
installed for the call to be booked and the date
confirmed. In order to speed up your request,
please have your postcode available when
booking a service call.
4 It is essential that you or an appointed
representative (who must be a person of 18 years
of age or more) is present during the service
engineer's visit and receipt of purchase is shown.
5 A charge will be made in the event of an aborted
service call by you but not by us, or where a call
under the terms of guarantee has been booked
and the failure is not product related (i.e. scaling
and furring, incorrect water pressure).
6 If the product is no longer covered by the
guarantee, a charge will be made for the site
visit and for any parts supplied.
7 Service charges are based on the account being
settled when work is complete, the engineer
will then request payment for the invoice. If this
is not made to the service engineer or settled
within ten working days, an administration
charge will be added.
Triton guarantee this product against all mechanical
defects arising from faulty workmanship or materials
for a period of one year for domestic use only, from
the date of purchase, provided that it has been
installed by a competent person in full accordance
with the fitting instructions.
Any part found to be defective during this
guarantee period we undertake to repair or replace
at our option without charge so long as it has been
properly maintained and operated in accordance
with the operating instructions, and has not been
subject to misuse or damage.
This product must not be taken apart, modified or
repaired except by a person authorised by Triton.
This guarantee applies only to products installed
within the United Kingdom and does not apply to
products used commercially. This guarantee does
not affect your statutory rights.
Replacement Parts Policy
Availability: It is the policy of Triton to maintain
availability of parts for the current range of
products for supply after the guarantee has
expired. Stocks of spare parts will be maintained
for the duration of the product’s manufacture and
for a period of five years thereafter.
In the event of a spare part not being available a
substitute part will be supplied.
Payment: The following payment methods can be
used to obtain spare parts:
1 By post, pre-payment of pro forma invoice by
cheque or money order.
2 By telephone, quoting credit card (MasterCard
or Visa) details.
3 By website order, www.tritonshowers.co.uk
Triton Showers
Triton Road
Nuneaton
Warwickshire CV11 4NR
Triton is a division of Norcros Group (Holdings) Limited
What is not covered:
1 Breakdown due to: a) use other than domestic
use by you or your resident family;
b) wilful act or neglect; c) any malfunction
resulting from the incorrect use or quality of
water or incorrect setting of controls; d) faulty
installation.
2 Repair costs for damage caused by foreign
objects or substances.
3 Total loss of the product due to non-availability
of parts.
4 Compensation for loss of use of the product or
consequential loss of any kind.
5 Call out charges where no fault has been found
with the appliance.
6 The cost of repair or replacement of
showerheads, hoses, riser rails and/or wall
brackets or any other accessories installed at the
same time.
7 The cost of routine maintenance, adjustments,
overhaul modifications or loss or damage arising
therefrom, including the cost of repairing
damage, breakdown, malfunction caused by
corrosion, furring, pipe scaling, limescale, system
debris or frost.
Customer Service:
% 0870 067 3333
Scottish and Northern Ireland
0845 762 6591
Customer Service:
Trade Installer Hotline:
Fax:
%
% 0870 067 3767
0870 067 3334
www.tritonshowers.co.uk
E mail: [email protected]
TRITON reserve the right to change product specification without prior notice. E&OA. © TRITON SHOWERS 2008
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