Toshiba Strata IP5000 series User manual
IP5000 SERIES FEATUREPHONE
USER GUIDE
Publication Information
Toshiba Information Systems (UK) Ltd., Business
Communications Division, reserves the right, without prior notice, to revise this information publication for any reason, including, but not limited to, utilization of new advances in the state of technical arts or to simply change the design of this document. Further, Toshiba Information Systems (UK)
Ltd., Business Communications Division, also reserves the right, without prior notice, to make such changes in equipment design or components as engineering or manufacturing methods may warrant.
It is intended that the information contained within this manual is correct at the time of going to print, however all liability for errors or omissions is excluded.
IP5000-UG-VA
Version A, October 2008
© Copyright 2008
Toshiba Information Systems (UK) Ltd.
Business Communications Division
All rights reserved. No part of this manual, covered by the copyrights hereon, may be reproduced in any form or by any means-graphic,electronic, or mechanical, including recording, taping, photocopying, or information retrieval systemswithout express written permission of the publisher of this material. Strata and Stratagy are registered trademarks of the
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Trademarks, registered trademarks, and service marks are the property of their respective owners.
CAUTION!
Do not use cleansers that contain benzene, paint thinner, alcohol or other solvents on the telephone's rubber feet. The colour of the rubber may transfer to the desk or mounting surface.
COMPLIANCE STATEMENT
Business products that can be clearly distinguished from consumer products.
Following information is only for EU-member states:
The use of the symbol indicates that this product may not be treated as household waste. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. For more detailed information about the take-back and recycling of this product, please contact your supplier where you purchased the product.
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Business Communications Division
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WARRANTIES FOR NON-TOSHIBA BRANDED THIRD PARTY PRODUCTS
A valuable element of Toshiba’s product strategy is to offer our customers a complete product portfolio. To provide this value to our customers at the most optimal prices, we offer both
Toshiba-branded and third-party manufactured products that support our Toshiba Strata CIX product portfolio. Similar to other resellers of software, hardware and peripherals, these thirdparty manufactured products carry warranties independent of our Toshiba limited warranty provided with our Toshiba-branded products. Customers should note that third-party manufacturer warranties vary from product to product and are covered by the warranties provided through the original manufacturer and passed on intact to the purchaser by Toshiba.
Customers should consult their product documentation for third-party warranty information specific to third-party products. More information may also be available in some cases from the manufacturer’s public website.
While Toshiba offers a wide selection of software, hardware and peripheral products, we do not specifically test or guarantee that the third-party products we offer work under every configuration with any or all of the various models of the Toshiba Strata CIX. Toshiba does not endorse, warrant nor assume any liability in connection with such third party products or services. If you have questions about compatibility, we recommend and encourage you to contact the third-party software, hardware and peripheral product manufacturer directly.
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Contents
Introduction ix i
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ii
Contents
Chapter 3 – SoftIPT
Strata CIX IP5000-series Telephone UG 10/08
Contents
Chapter 4 – Feature Operations
Chapter 4 – Feature Operations
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iv
Contents
Chapter 4 – Feature Operations
Strata CIX IP5000-series Telephone UG 10/08
Contents
Chapter 5 – ADM/DSS Console
Chapter 6 – Headset and Handset Operation
Setting/Changing a Programmable Feature Button’s Function ......................................97
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Contents
Chapter 8 – Administrator Programming
Chapter 8 – Administrator Programming
Strata CIX IP5000-series Telephone UG 10/08
Contents
Appendix B – Hardware Connections
Appendix B – Hardware Connections
....................................................................................................................................175
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Contents
Appendix B – Hardware Connections
viii
Strata CIX IP5000-series Telephone UG 10/08
Introduction
This user guide describes how to use the Toshiba IP5000-series telephones with the
Strata CIX670, CIX200, CIX100, and CIX40 telephone systems. These include:
•
Strata IP5000-series digital telephones shown in Table 1 on Page 2
.
• Strata IP Add-on Modules.
• Strata Direct Station Selection (DSS) console.
Note
Telephones and ADM models that include “1” in the model number are models that support the backlight feature.
Organisation
•
Chapter
provides an overview of the IP5000 telephones.
•
Chapter
covers the basic telephone functions.
•
Chapter
explains the various features and functionalities of the
Toshiba software phone client that runs on Pocket PCs as well as wired and wireless laptops, tablets and desktop PCs.
•
Chapter
includes an explanation of Soft Key operations,
an alphabetical feature list and LCD information.
•
Chapter
explains features and functions of the Add-on
modules.
•
Chapter
6 – Headset and Handset Operation
explains the interactions of these
accessories with the IP5000-series telephones.
•
Chapter
explains how to program the Programmable
Feature Buttons, such as setting One Touch buttons, changing Personal Speed Dial numbers, as well as other user programmable functions.
Strata CIX IP5000-series Telephone UG 10/08 ix
x
How to Use This Guide
•
Chapter
explains features and functions to be
performed by an Administrator.
•
includes tables that support procedures in the Basic and
Feature Operation chapters.
•
Appendix B – Hardware Connections
includes tilt angles and telephone wiring
diagrams.
How to Use This Guide
This guide provides in-depth instructions for the IP5000-series telephones and their features. Most telephone users can use the “Strata CIX IP5000-series Quick Reference
Guide” instead of this guide.
Conventions
Note
Elaborates specific items or references other information. Within some tables, general notes apply to the entire table and numbered notes apply to specific items.
Important!
Calls attention to important instructions or information.
CAUTION!
Advises you that hardware, software applications, or data could be damaged if the instructions are not followed closely.
WARNING!
Alerts you when the given task could cause personal injury or death.
Strata CIX IP5000-series Telephone UG 10/08
How to Use This Guide
Conventions
[DN]
[PDN]
[SDN]
[PhDN]
Arial Bold
Courier
Arial
“Type”
“Press”
Plus (+)
Tilde (~)
➤
➤
Start > Settings >
Printers
Description
Represents any Directory Number button, also known as an extension or intercom number.
Telephones can have multiple extensions. Incoming calls ring extensions bottom to top.
Represents any Primary Directory Number button (the extension number for the telephone).
Represents any Secondary appearance of a PDN. A PDN which appears on another telephone is considered an SDN.
Represents any Phantom Directory Number button (an additional DN).
Represent telephone buttons.
Shows a computer keyboard entry or screen display.
Represents LCD displays, tokens or custom IVR functions.
Indicates entry of a string of text.
Indicates entry of a single key. For example: Type prog then press Enter.
Shows a multiple PC keyboard or phone button entry. Entries without spaces between them show a simultaneous entry.
Example: Esc + Enter. Entries with spaces between them show a sequential entry. Example: #+5.
Means “through.” Example: 350~640 Hz frequency range.
Denotes the step in a one-step procedure.
Denotes a procedure.
Denotes a progression of buttons and/or menu options on the screen you should select.
Strata CIX IP5000-series Telephone UG 10/08 xi
xii
Related Documents/Media
Conventions
See Figure 10
Description
Grey words within the printed text denote cross-references.
In the electronic version of this document (Library CD-ROM or Partner Portal download), cross-references appear in blue hypertext.
Related Documents/Media
Note
Some documents listed here may appear in different versions on the electronically or in print. To find the most current version, check the version/ date in the Publication Information on the back of the document’s title page.
Refer to the following for more information:
• Strata CIX General Description
• Strata CIX IP5000-series Telephone Quick Reference Guide
• Strata CIX Installation and Maintenance Manual
• Strata CIX Programming Manual - Volume 1
• Strata CIX My Phone Manager User Guide
Strata CIX IP5000-series Telephone UG 10/08
The Grand Tour
1
The IP5000-series telephones connected to a Strata CIX telephone system, running
Release 5.2 or higher software, include a selection of IP telephone models and matching IP add-on modules, as well as a 60 button DSS Console. See
for more details.
The IP5000 telephones offer a built-in gigabit ethernet switch allowing the telephone to autosense the network speed, 10/100/1000Mbps.
Through dynamic soft key assignments, the LCD telephones provide easy access to frequently-used features by prompting specific tasks, providing Outside Line
Identification, User Name/Number, Call Duration, Date/Time of Day displays, and
Name and number displays of incoming callers.
The full-duplex speakerphone on these telephones enables you to place and receive calls without lifting the handset.
The LCD telephones with 10 and 20 buttons are available with LCD backlight. To change the backlight settings, refer to
Chapter 4 – Feature Operations .
Strata CIX IP5000-series Telephone UG 10/08
1
2
The Grand Tour
Table 1 IP5000 Series Telephones
Description
10 Button IP Telephone:
• 4 line LCD with back light option
• Full duplex Speakerphone
• Headset I/F
• Ringing LED
20 Button IP Telephone:
• 4 line LCD with back light option
• Full duplex Speakerphone
• Headset I/F
• Ringing LED
10 Button with Electronic LCD Labels:
• 9 line LCD with back light
• Full duplex Speakerphone
• Headset I/F
• Ringing LED
10 Button IP Telephone:
• 4 line LCD with back light option
• Full duplex Speakerphone
• Headset I/F
• Additional analogue line into handset
• Ringing LED
Image
Strata CIX IP5000-series Telephone UG 10/08
The IP5000-series telephone upgrade options include:
Table 2 IP5000 Series Add-on Modules
Description Image
10 Button ADM for IP5000-series
• LCD programmable key strip with back light
20 Button ADM for IP5000-series
• Paper Key Strip
60 Button DSS for IP5000-series
• Paper Key Strip
The Grand Tour
Strata CIX IP5000-series Telephone UG 10/08
3
4
The Grand Tour
IP5000-series Telephone Overview
IP5000-series Telephone Overview
The illustration of the IP5000-series telephone shown below gives a general idea of the basic attributes found on most of these telephones. The positioning of the buttons varies per telephone model.
A
B
C
L
M
N
D
E
F
G
H
I
K
20 Programmable Feature Buttons 4-Line LCD Telephone
Legend
A. Status LED (message and ringing)
B. LCD Display
C. Softkeys
D. Programmable Feature Buttons
E.
Message Waiting LED Button
F.
Microphone LED Button
G.
Speaker LED Button
H. Volume Button
I.
Hold Button
J.
Microphone
K. Tilt stand
L.
Speed Dial Button
M. Redial Button
N. Conference/Transfere Button
J
Strata CIX IP5000-series Telephone UG 10/08
The Grand Tour
IP5000-series Telephone Overview
Fixed Buttons
The fixed buttons on the dial pad help perform standard functions quickly and easily.
Layouts
Fixed buttons are laid out differently on the IP5000-series telephones.
9-line LCD Telephone
10 and 20 Button 4-line LCD Telephones
Fixed buttons are located on either side of the dial pad.
Strata CIX IP5000-series Telephone UG 10/08
5
6
The Grand Tour
IP5000-series Telephone Overview
The Fixed buttons are described below.
Table 3 Fixed Button Definitions
Button Definitions
Message (Msg): When Msg LED flashes, press Msg to call back the station or voice mail device that activated the LED. This is the telephone’s [PDN] message waiting button.
Important!
Red LED must be on in order for button to function.
Microphone (Mic/Mute) button toggles between Mic and Mute. When
Mic key is lit, Mute is disabled. When Mic is pressed again and light is off, Mute is enabled on the microphone in the telephone and the microphone in the handset.
Speaker: Press to toggle the speaker ON/OFF. When red Speaker LED is lit handsfree communications is supported.
To start a handsfree conversation; press the Speaker button, this turns the red Speaker LED on. To terminate this call press the Speaker button again (Speaker LED off).
During a handset conversation, press the Speaker button to start hands-free communications (red Speaker LED on). Press the Speaker button again to transfer the conversation back to the handset (Speaker
LED off).
Press and release the volume control bar to adjust volume levels. See
Important!
Continuously holding the volume button (up or down) does not change the volume. It is adjusted on a per press basis.
Navigation Key: Round button on the IP5131-SDL telephone is a navigation key used for moving the cursor on html pages and in the programming screens. Center of the button is the “select” function. The arrows are used to scroll up, down, left or right.
Strata CIX IP5000-series Telephone UG 10/08
The Grand Tour
IP5000-series Telephone Overview
Table 3
Fixed Button Definitions (continued)
Button Definitions
Press
Spdial
and enter 3-digit Speed dial access code. Speed dial access codes must be setup before they can be accessed. See
.
Press
Redial
to dial the last telephone number called (internal or external).
If you have Automatic Line Selection, lift the handset first.
Press
Cnf/Trn
to add internal or external parties to a conference call (up to 8 parties).
Press
Cnf/Trn
and enter a number to transfer a call to another party (on the CIX system).
Press
Hold to place an internal or external call on hold.
Press
Hold Hold to place an internal or external call on Exclusive hold.
If your telephone is programmed for Automatic Hold, existing calls are automatically placed on hold when you answer a call or make another call.
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The Grand Tour
IP5000-series Telephone Overview
Programmable Feature Buttons
Programmable Feature Buttons are programmed by the System Administrator and can be customised on a per user basis.
for a list of
Programmable Feature Buttons.
Note
Programmable Feature Buttons are numbered bottom to top, left to right
(shown right).
Key Strip
The key strips on the IP5000-series telephones and add-on modules are either electronic
(programmable) or paper (refer to
).
10
09
08
07
06
05
04
03
02
01
Programmable Feature Button
Layout
20
19
18
17
16
15
14
13
12
11
Strata CIX IP5000-series Telephone UG 10/08
The Grand Tour
LCD
LCD
9-Line LCD Display
The LCD on the 9-Line LCD telephone (shown below) in idle state shows:
Top to Bottom
Line 1 or the top line of the LCD will display your user name (if programmed) and your extension number.
Line 2 will show the Date and time.
Line 3 will show information related to your telephone set: VM New/Saved messages,
Call Forward, or if a certain feature is enabled on your telephone set.
A plus sign + on the LCD indicates there is more data to display. Press
NEXT
to advance through the information.
Lines 4~8 will indicate Programmable Feature Button labels.
Line 9 will display the Soft Keys (See
Purple Button
– Will function as a toggle button in Phase II.
Navigation Button –
Strata CIX IP5000-series Telephone UG 10/08
Blue Button
– toggles inbetween call processing screen and HTML browser or programming.
9
The Grand Tour
LCD
Browser
Note
This feature applies to the IP5131-SDL telephone.
Toshiba’s IP5131-SDL with it’s large display screen also supports an HTML browser to allow navigation on the World Wide Web or a company’s intranet. The phone can have a homepage setup that allows navigation to begin just like a homepage in your internet browser.
Web pages display basic HTML but do not support ASP or Flash. The 18 buttons that surround the screen can be used to highlight selections in the browser. The Navigation
Button can be used to move the viewing window across the website; the center of the navigation button can be pressed to select a field that is highlighted.
The browser allows navigation through various pages of content and is not static to just one site. Navigation is as easy as highlighting a link and selecting it to move to the next webpage. All IP5131-SDL telephones come with the browser enabled. In order to access the browser, press the blue button on the bottom right-hand side of the phone; this allows you to switch between your call processing screen and the browser window.
4-Line LCD Display
The LCD in it's idle state (shown right) displays:
Line 1 or the top line of the LCD will display your user name (if programmed) and your extension number.
Line 2 will show the Date and time.
NANCY NO.202
TUESDAY 25 SEP 09:36
D I R
Line 3 will show information related to your telephone set: VM New/Saved messages, Call Forward, or if a certain feature is enabled on your telephone set.
IP5000 4-line LCD display in Idle Mode
A plus sign + on the LCD indicates there is more data to display. Press
NEXT
to advance through the information.
Line 4 will display the soft keys available in idle state. Press
DSPLY
to switch from the Call Forward display to the User Name display.
10
Strata CIX IP5000-series Telephone UG 10/08
The Grand Tour
Soft Keys
Soft Keys
Softkeys (SK1 - SK4) refer to the four buttons directly below the LCD screen
(shown right). Soft Keys dynamically change their functions and label depending on the state of the telephone.
The dynamic feature associated with the
Soft Key is displayed on the bottom line of the LCD display directly above each
Soft Key button.
›
BILL
DAN
JOE
NEXT CALL BACK CNCL
SK1 SK2 SK3 SK4
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The Grand Tour
Soft Keys
12
Strata CIX IP5000-series Telephone UG 10/08
The Basics
2
This chapter reviews the basic operations of the IP5000-series telephones. The instructions apply to all telephone models, except when noted otherwise.
Customising Your Telephone
Volume Control
To adjust the handset volume
Press the
Vol to increase volume and
Vol
to decrease volume during the call.
When you hang up, the volume returns to the default setting.
To adjust the speaker volume for internal/external calls and background music
1. Press
2. Press an extension button - you hear dial tone.
3. Press the
Vol to increase volume and
Vol
to decrease volume. This volume setting applies to all calls until changed.
To adjust Ring Tone, Hands free Answerback and Speaker Off-hook Call
Announce
Make sure the telephone is idle and the handset is on-hook. Press the
Vol to increase volume and
Vol
to decrease volume. This adjusts volume for your telephone’s ring tone, Hands free Answerback and Speaker Off-hook Call
Announce simultaneously.
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The Basics
Customising Your Telephone
To adjust handset Beep Tone
1. With the handset off-hook, dial the Beep Tone Adjustment Code
#6101
(default code). You hear beep tone.
2. Press
Vol
or
Vol
to reach the desired level.
LCD Contrast
Available on backlit telephones and backlit add-on module.
To adjust the LCD contrast on the backlit telephones
1. Press and hold down the button.
2. Press and release
Vol
or
Vol
repeatedly.
Note
Holding the Vol button does not continue to change the setting. The button must be pressed for each step of contrast change.
To adjust the LCD contrast on the Add-on Module
1. Press
Contrast + button to increase contrast.
2. Press
Contrast - button to decrease contrast.
Note
Holding the softkey does not continue to change the setting. The softkey must be pressed for each step of contrast change
14
Strata CIX IP5000-series Telephone UG 10/08
The Basics
Customising Your Telephone
Brightness Control
Available on backlit telephones with 4-line LCD’s and backlit add-on module (except
IP5022-SD).
To change the LCD back light brightness
1. Press +
3
+
6
+
9
(simultaneously).
2. Press
Bright
softkey to increase brightness.
3. Press
Dim
softkey to decrease brightness.
4. Lift the handset off-hook / on-hook to exit program mode.
Note
Use the
BRIGHT
and
DIM
buttons in steps 2 and 3 on the 10 button LCD Addon Module.
To change the LCD backlight brightness for IP5131-SDL
1. Press +
3
+
6
+
9
(simultaneously).
2. Press the
Others
softkey.
3. Press the
BL Bright
softkey.
4. Enter a value of 0~3 using the dialpad. (0 = dim; 3 = brightest)
5. Press the
Set
softkey twice.
Strata CIX IP5000-series Telephone UG 10/08
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The Basics
Customising Your Telephone
Backlight On/Off
Available on backlit telephones and backlit add-on module.
To change Backlight Settings
1. Press +
3
+
6
+
9
(simultaneously).
2. Press the button.
3. Press .
4. Use table below to choose preferred settings.
5. Press to save settings
Table 4 Backlight Settings
Button
FB1
FB2
Input
1
2
3
1~30
Meaning
Always Off
Always On
On-demand
Backlight
Timer [ x10 seconds]
Example: 1 = 10 seconds; 30 = 300 seconds.
Note
FB1 is the lower left key, FB2 in the next up, FB3 is above FB2, and FB4 is above FB3.
16
Strata CIX IP5000-series Telephone UG 10/08
The Basics
Keystrip Labels
Keystrip Labels
Available on 9 Line LCD telephone and 10 Button LCD Add-on Module
To program LCD Keystrip Labels
1. Dial
#9876
(or press the flexible
Program
button)
2. Press the button.
3. Press the button you wish to label.
4. Use the dialpad to enter the label.
5. Press the button labeled in step 3 to save the setting.
6. To label another button, repeat steps 3-5.
7. To exit User Programming mode lift the handset off-hook / on-hook.
Ring Tones
To set distinctive ringing
1. Press
#9876
to enter User Programming Mode.
2. Press a
Line
or extension button. The LED is steady green.
3. You can press to switch between internal and external pitch. (Internal = station calls within your system; external = outside line calls.)
4. Enter the two-digit pitch number (see
).
5. Press the same button that you pressed in Step 2 (
Line
or extension). Two beeps is a confirmation tone and “DATA PROGRAMMED” displays on your LCD.
6. Lift the handset off-hook/on-hook to save settings.
Strata CIX IP5000-series Telephone UG 10/08
17
The Basics
Ring Tones
Table 5
Tone No.
13
14
15
16
01
02
11
12
17
18
Internal and External Call Ringing Tones
Frequency and Cadence
500 Hz 1 sec. On, 3 sec. Off, repeat
1300 Hz 1 sec. On, 1 sec. Off, repeat
500/640 Hz 1 sec. On, 3 sec. Off, repeat
500/640 Hz 1 sec. On, 1 sec. Off, repeat
860/1180 Hz 1 sec. On, 3 sec. Off, repeat
860/1180 Hz 1 sec. On, 1 sec. Off, repeat
1300/1780 Hz 1 sec. On, 3 sec. Off, repeat
1300/1780 Hz 1 sec. On, 1 sec. Off, repeat
860/1180 Hz 0.5 sec. On, 1300/1780 Hz 3 sec. Off, repeat
860/1180 Hz 0.5 sec. On, 1300/1780 Hz 1 sec. Off, repeat
Dial Pad and Button Beeps
IP telephones can emit a “beep” whenever a dial pad or feature button is pressed. The
“beeps” are On by default. Follow these steps to turn the “beeps” On or Off.
1. Press
3
+
6
+
9
+
2. Press
0
.
(simultaneously).
3. Press .
4. Press Programmable Feature Button 1 (FB1) to toggle On/Off.
FB1, LED On: buttons beep.
FB1, LED Off: buttons do not beep.
5. Press to set the option.
6. You must also go off-hook, then on-hook to exit the program mode.
18
Strata CIX IP5000-series Telephone UG 10/08
The Basics
Ring Tones
Speakerphone/Microphone Sensitivity Adjustment
When you are using the speakerphone, high ambient noise levels may cause the party you are talking with to be to cut off frequently. If this happens, follow these steps to lower the sensitivity of the microphone on a IP5000-series telephone. The default is normal sensitivity.
1. Press
3
+
6
+
9
+
2. Press
0
.
3. Press .
(simultaneously).
4. Press Programmable Feature Button 3 (FB3) to toggle On/Off.
FB3, LED On: Lower sensitivity
FB3, LED Off: Normal sensitivity
5. Press to set the option.
6. Go off-hook, then on-hook to exit the program mode.
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20
The Basics
Telephone Terminology
Telephone Terminology
When making or receiving calls on your IP5000-series telephone you may experience one or more of the following call features depending on how your telephone is configured.
•
Line – is synonymous with trunk which is the line that connects you to the PSTN
(Public Switched Telephone Network). Line can be:
• a button on your telephone set designated for outgoing calls
• your DN button followed by dialling 9.
•
Automatic Line Selection (ALS) – ALS is engaged on outgoing calls. Lift the
handset or press to hear dial tone, the steady green Line LED indicates ALS in enabled. The second line of the LCD will display the method of dialling available, followed by the digits dialled.
•
Ringing Line Preference – Answer any incoming call by lifting the handset or
pressing . There is no need to press the ringing line button to answer the call when ringing line preference is enabled.
•
Tone First Signalling – Internal incoming calls only: telephone rings in standard
ring tone, lift handset or press to answer call.
•
Voice First Signalling – Internal incoming calls only: a long tone is heard,
followed by the caller's voice, this will automatically engage the to allow for hands free communications. Lift the handset if desired (for privacy). When Voice
First Signalling is enabled the telephone does not ring on internal incoming calls.
•
Hot Dialling – Dial a telephone number from the dialpad, the telephone
automatically selects a line, shown with a green LED, and turns on the Spkr and
Mic LED's. When Hot Dialling is not turned on the handset should be lifted or
Sprk should be pressed in order to make a call.
Strata CIX IP5000-series Telephone UG 10/08
The Basics
Making a Call
Making a Call
There are three ways to originate a call from the telephone:
Handset
1. To make a call, lift the handset, then dial the number.
A line may be automatically selected or choose a line manually. Dial tone is heard through the handset. The Speaker and Microphone LEDs do not light.
Digits display as they are dialled. Call progress tones (Ringback Tone, Busy Tone, etc.) are heard through the handset.
2. When connected, continue using the handset or switch to speakerphone by holding down and placing the handset in the cradle.
Spkr Button
1. To make a call, press .
A line may be selected automatically or choose a line manually. The extension or
Line
button lights (depending on system programming). Dial tone is heard through the speaker. The Speaker and Microphone LEDs light.
2. Dial the number.
Digits display as they are dialled. Call progress tones (Ringback Tone, Busy Tone, etc.) are heard through the speaker.
3. When connected, continue using the speakerphone or lift the handset to continue the conversation.
Hot Dialling
1. To make a call using Hot Dialling, start dialling the number.
The extension button, Spkr and Mic LEDs light. Digits display as they are dialled.
Call progress tones (Ringback Tone, Busy Tone, etc.) are heard through the speaker.
2. When connected, continue using the speakerphone or lift the handset to continue the conversation.
Strata CIX IP5000-series Telephone UG 10/08
21
The Basics
Making a Call
Dial Directory
This feature is supported on IP5000-series telephones with an LCD display running on
CIX R5.2 (or higher) software. Calls can be made by selecting a name from the alphabetical telephone directory.
To access the Directory
1. Press
DIR
soft key (shown right).
Select Directory menu appears.
Note
The soft keys on the Select
Directory are:
My = Personal Speed Dial
Names
EXTR = System Speed Dial
Names
INTR = Directory Number
Names
Dial = Cancel directory, get dial tone.
TOM EDISON
WEDNESDAY 05 APR
NO.2004
1:01PM
DIR
2. Choose the directory you wish to access and use the dial pad to enter the name.
Notes
• If a directory is not selected and a name is entered, all directories will be searched.
• To enter names from the dial pad, press the dial pad button associated with the letter to be entered. Press the button once for the first letter, twice for the second letter, etc. Left and Right Soft Keys are available to move the cursor.
3. Press
Find
to start the directory search.
4. Press
Next
to move forward through the directory.
5. Press
Back
to move backwards through the directory.
6. Press
Call
to connect to the directory entry selected.
7. Press
Cncl
to quit the directory search.
22
Strata CIX IP5000-series Telephone UG 10/08
The Basics
Answering a Call
Answering a Call
There are several ways to answer a call:
Handset
When the telephone is programmed for Ringing Line Preference, pick up the handset and the telephone automatically answers the ringing line.
... or press the button associated with the ringing line (flashing green LED).
Speaker
When the telephone is programmed for Ringing Line Preference, press and the ringing line is answered.
... or press the button associated with the ringing line (flashing green LED). Once connected, continue using the speakerphone or lift the handset.
Handsfree Answerback
With speakerphone enabled, the telephone may be programmed for Handsfree
Answerback. The called party hears a single long tone, followed by the caller’s voice.
Begin hands free conversation. If Handsfree Answerback were not programmed, the called party could hear the calling party speak but would not be able to answer them without answering the call manually.
Notes
• The extension LED flashes green, the Microphone LED lights steady red and the
Speaker LED flashes Red.
• In order to perform any additional functions with this call (like a transfer or hold) the call must be properly answered to gain full call control. Perform the same steps you normally would to answer a call: press the Spkr button, the flashing DN button or lift the handset.
• Handsfree MIC setting needs to be enabled by your System Administrator.
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24
The Basics
On a Call
On a Call
While on a call you can perform the following:
Switching Between Handset and Speakerphone
Press and place the handset on-hook to switch from handset to speakerphone mode.
Take the handset off-hook to switch from speakerphone to handset mode.
Microphone (Mic/Mute) Button
This button toggles between Mic and Mute. When Mic button is lit, handsfree communication is supported, when Mic is pressed again and light is off, Mute is enabled and mutes both the microphone and the handset.
Hold
To place a call on hold, press . Your LCD shows the line on hold. The held
Line’s LED flashes green while appearances of the line at other stations flash red.
• To return to the held call, press the flashing held
Line button.
• If you do not return to the held call within a specified time, it rings back to your telephone. The call remains camped-on to your station.
• If the held party hangs up, the call is released.
• See the Call Pickup section to pick up a call on hold from another extension.
Exclusive Hold
This feature enables you to place a call on hold so that only you can retrieve it.
While on a call, press twice. That line’s LED flashes green while appearances of the line at other stations are steady red (in use).
Strata CIX IP5000-series Telephone UG 10/08
The Basics
On a Call
Automatic Hold
This features enables you to move from one Line button to another Line button without pressing Hold.
Check with your System Administrator to make sure this setting is turned on. If
Automatic Hold is not enabled, calls will drop when moving from one line to another without pressing Hold.
While on a call, press another extension button to receive/originate a new call. The accessed line’s LED flashes (in-use). The first call is put on hold and your extension’s LED flashes.
Consultation Hold
1. While on a call, press . The call goes on hold.
2. Dial another line.
3. Transfer the call or return to the held call by pressing its
Line
button.
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26
The Basics
Message Waiting
Message Waiting
Use your LED/button and LCD to see/retrieve message(s).
An extension can receive up to four simultaneous Message Waiting indications and
LCD messages. One message is reserved for the Message Center.
Your telephone can be programmed to have up to four additional (flexible) Message
Waiting buttons/LEDs. Check with your System Administrator to see if these buttons have been programmed on your telephone. If so, substitute them when the button/LED is mentioned in the following steps.
Responding to a Lit Msg LED
1. On an LCD telephone, if you see a “+,” press
SK3
to display additional messages; otherwise, go to Step 2. The “+” indicates additional messages. The LCD can show up to three station messages for your extension and three for each additional
(phantom) extension that you may have.
2. Press , then lift the handset. Your telephone rings the extension or voice mail device that sent the indication. The LED continues to flash red.
3. After answering the message(s), place the handset back on-hook.
4. If the Msg LED continues to flash, you have more messages; repeat Steps 1~3 above to retrieve them. Voice mail devices turn off the LED/LCD indications after a short delay, after you checked all messages.
5. To manually turn off your Msg LED, press your extension button, then press
#409
. Do this step for each message received.
Strata CIX IP5000-series Telephone UG 10/08
The Basics
Message Waiting
Turning On/Off MW LED on Another Extension
If you call an extension and it’s busy or there is no answer, you may be able to light that extension’s Message Waiting LED and enable that extension to call you back.
The ability to perform this feature is set in system programming.
1. Dial an internal extension. You hear busy tone or there’s no answer.
telephone, the Msg LED lights steady red and the LCD shows the station number where you set a Message Waiting light. Example: “MW SET TO 3620.”
If you decide to cancel the Message Waiting light at this point, press again while ring-over tone is playing and the light will be cancelled.
or
7
3. Press . Your Msg LED turns Off. The Msg LED on the called telephone flashes until the called party presses the flashing button which calls you back.
4. To turn Off a Message LED that you have set on another extension, press
#64
plus the extension number that has the message light set. Then press or hang up to release your telephone. Your LCD shows the extension and “MW CANCEL.”
...or dial the extension that you set the Message LED on, then press
77
. Then press
or hang up to release your telephone.
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The Basics
Message Waiting
LED Indicator Details
Each line and Programmable Feature Button has a LED next to it which indicates the status of the line or feature associated with the button. Line LEDs light red or green and flash at varying rates to indicate call status (see
).
Table 6 LED Indicators
LED
Extension In-Use
(access outside line)
Incoming Call
(while ringing)
Hold (outside line) If using
Pooled Line
Grp
, the hold indication is only at the station that places the call on hold.
Hold – Consultation
(during consultation/transfer to another station)
Hold – Exclusive (outside line)
Hold – Recall
(when held call recalls your idle station)
Hold – Exclusive Recall
Internal Call
(while station ringing)
Your Station (Green)
Interval Rates
2 seconds On, 1/8 second Off
— 1/8 second On/Off
1 second on at 10 pulses/ second —1 second Off
4 pulses/second for 1/8 second On/Off
10 pulses/second
10 pulses/second
1 second at 2 pulses/second,
1 second at 10 pulses/second
1 second at 2 pulses/second,
1 second at 10 pulses/second
Your extension button flashes
10 pulses/second—1 second
Off
Other Station (Red)
steady one second On/Off
1/2 second On/Off steady steady flashes steady
[SDN] red flashing or green ringing
Busy Station Transfer
(outside call transferred to your busy station from a designated station or AA)
After disconnecting first call...
Conference
4 pulses/second, 1/8 second
On/Off
10 pulses/second
10 pulses/second
3/4 second on, 1/8 second Off
2 pulses/second steady
Note
LEDs on the telephone flash at different speeds depending on the function
performed. Flash rates can be found under “LED Indicator Details” on page 28
.
28
Strata CIX IP5000-series Telephone UG 10/08
SoftIPT
3
The SoftIPT is a software phone client that runs on appropriately equipped wireless
Pocket PCs with Pocket PC 2003 operating software, as well as on wired or wireless laptops, tablets and desktop PCs with the Microsoft
®
Windows XP
®
operating software (OS). The Windows XP version of the SoftIPT GUI is shown below.
The Toshiba SoftIPT integrates the power of a PC with all of the features available on a IPT2010-SD telephone, except background music. The main difference is that you use a mouse or stylus to select buttons.
Important!
The SoftIPT functions in the same manner as a desktop IPT. Use this manual as a guide to the SoftIPT functions.
Strata CIX IP5000-series Telephone UG 10/08
29
SoftIPT
Message Waiting
SoftIPT Icons
Directory (Folder) – Clicking this icon enables you to access the directory you create
using MS Outlook. Refer to “Creating a Directory” on page 33 .
Setup (Wrench) – Clicking this icon enables you to view and change SoftIPT settings.
Help (Question mark) – Clicking this icon enables you to access Help as a user or find information on Setting Audio Properties, etc. Click Help to view all SoftIPT information.
PDA
You can also install the SoftIPT on a laptop, tablet or desktop PC and a Pocket PC at the same time, but each should have a unique station ID and license.
The SoftIPT works with Toshiba Pocket
PC with Windows Pocket PC 2003 OS or higher (shown right),
Tested PDAs
The following PDAs have been tested with the SoftIPT:
• TOSHIBA e750, e755, e800, e805
• HP iPAQ h5550, h5555, hx4700
• Headsets – Plantronics MX 100,
MX 150. ( see www.plantronics.com/ipaq )
Fixed Buttons
The fixed buttons on your telephone enable you to perform standard functions quickly and easily. These buttons are described in
.
SoftIPT for Pocket PC
30
Strata CIX IP5000-series Telephone UG 10/08
SoftIPT
Message Waiting
Flexible Buttons
All Flexible Buttons must be programmed for your telephone in system programming and vary for individual telephones. If a button does not appear on your display or telephone keystrip label, see your System Administrator for button assignments.
Line Buttons
You may have buttons designated as
Line
and/or
Pooled Line Grp
which enable you to directly access outside lines.
Pooled Line Grp
enables you to access available Exchange Lines from a group of lines appearing under one button.
Liquid Crystal Display
Your Liquid Crystal Display (LCD)
(shown right) shows:
• Desk Clock and Calendar in idle mode
• Call Duration during an outside call
• Operational, Advisory, and
Notification messages
LCD Control
Buttons/Soft Keys
CF-ALL 202-203+
MON 08 AUG 03:56
SK1 SK2 SK3 SK4
(Mode) (Page) (Scroll) (Feature)
8119
LCD Control Buttons
There are two types of LCD button functions: LCD Control Buttons and Soft Keys.
When the Soft Key prompts appear on the LCD, the LCD Control Button just below the prompt offers access to that feature. See
“Soft Keys” on page 11 for more
information.
•
SK1
is generally used as a Soft Key.
• Pressing
SK2
switches you from the Call Forward (CF) display to the User Name display.
• Pressing
SK3
advances you through information.
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32
SoftIPT
Basic SoftIPT Functions
Basic SoftIPT Functions
Start the SoftIPT
On a PC, double click on the SoftIPT icon on your PC desktop.
On a Pocket PC, click Start > SoftIPT.
Making a Call
To make a call
1. Click then select the on-screen dial pad buttons to dial a call.
2. When connected to a call, you can select any of the call buttons, such as
or .
3. Click to end the call.
Note
Do not use BGM (#490) on the SoftIPT. It conflicts with incoming calls.
,
Switching a Call to Your Headset
You can switch a call from your IP telephone to the SoftIPT by placing the call on
Hold and using the Call Pickup feature.
1. Press .
2. On the SoftIPT, dial
#5#72
+ the extension number of your telephone.
Note
You can also add this dialling string to a flexible button on your SoftIPT phone as a One-touch Speed Dial button for ease of call switching.
Strata CIX IP5000-series Telephone UG 10/08
SoftIPT
Basic SoftIPT Functions
Creating a Directory
You can create a directory with MS Outlook 2002/2003 (not Outlook Express).
1. Open MS Outlook 2002/2003.
2. Double click on the Contacts icon, click on the New contact icon.
3. Type in the contact information, click Save and Close. Add as many entries as desired. To edit an entry, double click on the name to open.
4. Open the Soft Phone.
5. Click
More Features
twice, click
Directory
(Folder icon). The directory displays (see below).
Click on a name,
Strata CIX dials the number.
Using the Directory to Call
Click on the name. The SoftIPT calls the contact.
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SoftIPT
Basic SoftIPT Functions
Labeling Feature Buttons
From the Softphone Setting window, you can change six telephone button labels on a
PDA and 10 on a PC. Changing the label does not change the function. To change the function, see
“Programming Feature Buttons” on page 96
.
Note
If the headset-use feature is enabled, Line 5 (PDA) and Line 9 (PC) is set as default and will automatically be labelled headset.
To find out what features are assigned to the feature buttons
1. Dial
#9876
to enter user programming mode.
2. Click on , then click on each individual feature button to see the currently programmed feature.
Note
If you reprogrammed the button functions per the instructions in the user guide, you cannot manually exit from “programming mode.” Just wait a few seconds for the system to time out and the SoftIPT will return to idle.
3. To exit user programming mode, wait 15 seconds and programming mode will exit automatically.
To change Feature Button Labels on the SoftIPT
1. Click the
Setup
icon (wrench).
2. From the Softphone Setting window (shown right), type in button labels (eight characters max.), click OK.
Can enter labels to rename Lines 1~9
Feature Buttons.
34
Strata CIX IP5000-series Telephone UG 10/08
Feature Operations
4
This chapter gives you more details about your IP5000-series telephone’s advanced functions. An alphabetical list of supported features has been compiled in this chapter for fast and easy reference.
Account Code Calls
Account Codes (Forced or Voluntary) can be used for a variety of reasons including billing, tracking, and line restriction applications. Account Codes are assigned in the system as a fixed length (default is six digits) and are recorded by the system, along with the details of the calls, which can be printed on a Station Message Detail
Recording (SMDR) report.
Verified/Non-Verified Account Codes
Verified Account Codes ensure that the system checks the account code you entered against a list created by the System Administrator. If the code is not in the list, the call will not go through.
Non-Verified Account Codes must be a uniform length but any digits are accepted.
Account Codes and Lengths are setup and managed by the System Administrator.
Strata CIX IP5000-series Telephone UG 10/08
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Feature Operations
Account Code Calls
Forced Account Codes
Some applications require you to enter an Account Code. These Forced Account
Codes may be verified or non-verified, depending upon the application, but in either case, the caller must enter a code before proceeding.
To dial using Forced Account Codes
1. Place a call in the normal method.
If the call requires an Account Code, a burst of tone (Success Tone) is heard after dialling the telephone number alerting you to enter the Account Code.
2. Enter the account number.
When the number of digits designated for account codes has been entered, the number will be checked against the verified list, if chosen, and the call will continue as normal. If the number of digits entered for the account code is not reached or the verified code does not match, then re-order tone is heard and the call is rejected.
You can bypass Forced Account Code requirements with three emergency numbers, including 999. See your System Administrator for these numbers:
1) 999 2) _______ 3) _______
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Strata CIX IP5000-series Telephone UG 10/08
Feature Operations
Account Code Calls
Voluntary Account Codes (Verified/Non-Verified)
Voluntary Account Codes are optional. They can be entered during a call and are used for tracking selected calls using Station Message Detail Report (SMDR) call detail recording option.
If the system is set for Verified Account Codes, station users must enter a specific code when entering the Voluntary Account Code(s) or the code is not validated for the
SMDR call report. This does not affect the call.
There are two ways to dial using a Voluntary Account Code:
To dial using the Account Code button
Note
This will require a Programmable Feature Button to be programmed on your telephone set with the Account Code feature (#46).
1. After accessing an exchange line, press the
Account Code
button. LCD telephones prompt you to “ENTER ACCOUNT CODE NOW.”
2. Enter the account code digits. The LCD prompt disappears upon entry of the first account code digit. After the account code is entered, the time indicator is restored to the LCD.
3. If your station is set for Verified Account Codes, you hear a confirmation tone when the code is valid. If the code is invalid, you hear two short tones.
4. Enter the Account Code. Your conversation is not interrupted.
To enter an Account Code using access codes
Note
It’s a good idea to warn the other party that you will be disconnected momentarily when you enter the access code. Once the code is entered, you will be connected again.
1. After accessing an exchange line, press . Once you press , your call is interrupted; you and the other party cannot hear each other. You will hear feature dial tone.
2. Dial
#46
. LCD telephones prompt you to “ENTER ACCOUNT CODE NOW.”
3. Enter the account code digits. The prompt disappears upon entry of the first account code digit. After the account code is entered, the connection is restored and the LCD shows the time.
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38
Feature Operations
Advisory Messages
Advisory Messages
Advisory messaging enables you to store an informative message for LCD telephones that call your telephone. The messages can be up to 16 characters long. The Strata system provides a number of predefined messages, shown in the table below. Message numbers 5~9 can be defined by your System Administrator.
Msg No. Characters Displayed
6
7
4
5
8
9
2
3
0
1
OUT TO LUNCH
IN A MEETING
CALL _____________
BACK AT __________
RETURN ON________
Additional Digits
Directory Number (e.g.,220)
Time (e.g., 1030)
Date (e.g., 10 20)
To set an advisory message
1. Go off-hook or press your extension button to hear dial tone.
2. Press
#411
3. Enter Message number (see table above)
4. Enter additional digits if required.
5. Go on-hook or press to release the line.
To clear the registered message
1. Go off-hook or press your extension button to hear dial tone.
2. Press
#412
.
3. Go on-hook or press to release the line.
Strata CIX IP5000-series Telephone UG 10/08
Feature Operations
Alarm Notification Button
Alarm Notification Button
The Alarm Notification Button must be setup by your System Administrator on your station.
When the Alarm Notification button displays
Call your System Administrator.
This button stops displaying when the alarm clears or when you press the flashing button. If the alarm has not been cleared the Alarm Notification Button starts flashing every 10 minutes.
Automatic Busy Redial
After reaching a busy outside number, you can activate Automatic Busy Redial so that the system automatically redials the number at regular intervals. The system repeats the redial until the destination is no longer busy. Check with your System
Administrator to see if this feature is setup for your telephone.
Automatic Busy Redial is not attempted while your station is busy, but continues to time-out. The system inserts a pause (P) on your LCD before redialling the number.
To activate Automatic Busy Redial
1. When you reach a busy number, press
Auto Busy Redial
or
LED flashes red. You hear confirmation tone.
+
#441
. The
2. Hang up or press . The system redials, up to five to 20 times, every 30 to 180 seconds (depending on system programming). Your telephone receives ring tone when Automatic Busy Redial dials the number and it is available. The extension and Spkr LEDs flash green.
3. Lift the handset or press up the handset or press
and wait for the party to answer. If you do not pick
within recall timeout (five to 60 seconds) after a connection is made, you hear a muted ring for another 30 seconds, then the call disconnects.
To cancel Automatic Busy Redial
Press
Auto Busy Redial
or extension +
#442
.
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40
Feature Operations
Automatic Callback
Automatic Callback
When you reach a busy station, you can set Automatic Callback to have the system monitor the busy extension and notify you when it becomes idle.
Automatic Callback can place you in queue for an available outside line, if you reach a line group in which all lines are busy. When a station or line becomes available, the system rings your telephone; when you answer the system automatically rings the intended destination. The amount of time the system will wait for an idle destination is set in system programming. Automatic Callback is also known as “Exchange Line
Queuing.”
To set Automatic Callback
1. If you hear busy tone after dialling an outside line access code or a station number, press
Auto Callback
or
4
. Busy tone stops, followed by success tone, then busy tone resumes.
2. Hang up. You can make other calls while waiting.
3. When the called station or outside line becomes idle, your telephone rings and you will see a fast flashing LED.
• If you called a busy station, the extension LED flashes green (incoming call) and the called number displays.
• If you called a busy outside line, the extension LED flashes green (incoming call rate). The seized line’s number displays.
4. Answer within about three rings (can be programmed to ring up to three minutes) to prevent the callback from being cancelled. After you answer, you hear success tone, and the LED flashes green (in-use).
If you hear a busy tone after answering a callback, the called party is already on another call or the line has already been seized or has received an incoming call.
Your request is not cancelled. You will be called again the next time a line becomes idle.
If you were attempting to make an outside call, the telephone number is automatically dialled, including the account code or override codes that were used.
To cancel ACB
Press
Auto Callback
or extension button +
#431
.
Strata CIX IP5000-series Telephone UG 10/08
Feature Operations
Background Music
Background Music
You can set background music over your telephone speaker or over external speakers.
At least one music source must be connected to your system. Up to 16 different music sources can be applied to the Strata CIX/CTX system: the first source is Quiet Tone, all others can be music or recorded information.
To enable background music on your telephone speaker
Press
BGM
. LED turns on.
Or press an extension button +
#490
+ n +
#
, where n is the music source 1~15.
To cancel background music on your telephone speaker
Press
BGM
. LED turns off.
Or press an extension button +
#491
.
To change the BGM source (1~15) assigned to the BGM button
Press an extension button +
#9876
+
BGM
+ n +
BGM
, where n is the music source 1~15.
To enable background music over your external paging speakers
Press an extension button +
#492
+ n +
#
, where n is the music source 1~15.
To cancel background music over your external paging speakers
Press an extension button +
#493
+ .
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Feature Operations
Call Forward
Call Forward
There are two types of Call Forwarding that you can set. One is System Call Forward
(set in System Programming) which automatically directs calls to a predefined location, such as Voice Mail. See your System Administrator to determine or change your System Call Forward destination.
The other type is Station Call Forwarding. You can use Station Call Forwarding to replace your System Call Forward destination with a custom Call Forward setting made from your station.
System
System Call Forward directs calls to a destination preset by an Administrator for each telephone, commonly set to voice mail.
To turn on System Call Forward for your telephone, press
#620
. Confirmation tone (three short tones) and display shows “DATA PROGRAMMED.” This indicates the data is set.
To turn off System Call Forward for your telephone, press
#621
. Confirmation tone (three short tones) and display shows “DATA PROGRAMMED.” This indicates the data is set.
Station
Station Call Forward enables you to assign Call Forward destinations for each extension on your telephone that will override the telephone’s System Call Forward settings. Each extension can be independently setup to Station Call Forward to a unique destination. You can set a Programmable Feature Button to perform any Call
Forward function - see “Programming Feature Buttons” on page 96 for more details.
Call Forward must be set prior to receiving the call.
The following calls to your station can be forwarded:
• Internal calls
• Auto Attendant calls
• Outside lines that ring only your station
• Transferred internal or incoming line calls
Strata CIX IP5000-series Telephone UG 10/08
Feature Operations
Call Forward
Station Call Forward Categories
You can set Call Forward for the following categories of calls. Within these categories, you can use five different types of Call Forward Settings (as detailed in the next section).
•
Call Forward Any Call – Forwards any call, whether an internal call or incoming
line call.
•
Call Forward - Incoming Line – Forward incoming line calls only.
•
Call Forward Any Call - Set for Another Station – Enables you set forwarding
of all calls for another telephone within your telephone system.
•
Call Forward - Incoming Line Set for Another Station– Enables you to set
forwarding of incoming line calls for another telephone within your telephone system.
Notes
• Call Forward Any Call and Call Forward-Incoming line can be set simultaneously on a telephone. This allows incoming lines calls to be forwarded to a different destination than all of the other types of calls.
• Call Forward destinations can be set to internal destinations or an outside telephone number.
• You can change your forwarding destination from outside the system using the
DISA feature. See your System Administrator for DISA telephone numbers and security code access.
Call Forward Settings
•
Call Forward All Calls – Forwards all calls immediately.
•
Call Forward Busy/Do Not Disturb – Forwards calls immediately when your
extension is busy or in Do Not Disturb (DND) mode.
In Tone-first systems with multiple lines, Call Forward Busy forwards calls only when all line appearances are in use. In Voice-first systems, Call Forward Busy forwards all calls any time your telephone is in use.
•
Call Forward - No Answer – Forwards unanswered calls after a preset number of
rings. The preset number of rings can be set on a per user basis.
•
Call Forward Busy/Do Not Disturb/No Answer – Forwards all calls when you are
busy, in DND mode or when you don't answer a call within a preset number of rings.
•
Call Forward Cancel – Cancels the set Call Forward feature. Notice that each
category of Call Forward has a different code for cancelling.
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Feature Operations
Call Forward
Station Call Forward Procedures
contains Call Forward Button sequences. You can do a Call
Forward function by entering the button sequence as described or by programming a
Programmable Feature Button to perform the sequence. See “Programming Feature
Buttons” on page 96 to program a Programmable Feature Button.
To use the Call Forward button sequence
Follow the instructions in Table 21 on Page 156 , shown under the “Button
Sequence” heading. Some features require additional input, such as:
•
Dest. Ext. or Telephone No. – Call Forward destination numbers can be
internal extension numbers or outside telephone numbers. If the destination is an outside number, enter the access code used for dialling out (such as
9
) + the telephone number +
#
. The CIX accepts destination numbers of up to 32 digits.
•
Timer – Enter the number of seconds (08~60) your telephone should ring
before forwarding the call. (This is the Call Forward-No Answer timer.)
•
Call Forward Pass Code – A four-digit Call Forward pass code can be setup
by your System Administrator and will allow one station to activate the call forward setting for another station. Users must enter the Call Forward pass code for the station to be forwarded.
Note
In
, (tone) refers to three short tones used as a confirmation tone and will play at that point in the sequence to confirm your input was accepted.
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Strata CIX IP5000-series Telephone UG 10/08
Feature Operations
Call Forward
Call Forward Examples
To set your telephone to Call Forward Busy-No Answer to an internal extension number
Press your extension button +
#6041
+
3000#
+
10
#6041
3000#
10
= Call Forward Access Code sequence
= Internal Extension Number
= Ring time in seconds before Call Forwards
To set another telephone to Call Forward Busy-No Answer to an outside destination number after a set time
Press your extension button +
#6042
+
1234
+
1111
+
#
+
9
+
1 949
5873000
+
#
+
08
#6042
1234
1111
9
= Must press after entering an outside destination number
08
= Call Forward Busy No Answer Access Code sequence
= Other telephone’s extension number
= Outside Line Access Code
1 949 5553000
#
= Call Forward Passcode for other telephone
= Ring time in seconds before Call Forwards
+
#
= 1 + Area Code + Telephone Number
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Feature Operations
Call History
Call History
Incoming calls with Caller ID or ANI information can be optionally recorded into a rolling list for the station where the call is ringing. The call is placed in the list along with the number, name (if provided), time and date of the call, and status of the call
(answered, abandoned, or redirected). You can access this list from an LCD telephone with a flexible
Caller ID
button.
To view Call History
When your station is idle, press the
Caller ID
button. The Caller ID LED lights green and the latest record displays.
Press
Vol
for the next record; press
Vol
for the previous record.
To view the call date, time and status, press
SK2
(press again to toggle to call name/number).
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Strata CIX IP5000-series Telephone UG 10/08
Feature Operations
Call Park Orbits
Call Park Orbits
The Call Park feature enables you to hold a call temporarily in a location other than your telephone. These areas are called orbits. You or another telephone user can retrieve a parked call from its orbit by specifying the orbit number. You can specify one of 20 General Park Orbits (7000~7019) or a valid extension number within the system.
Once you have parked a call in an orbit, you can:
• Hang up and retrieve the parked call at a later time
• Originate another call
• Access a voice paging device to announce the parked call for pickup from another station
If you park a call and it is not retrieved, it will recall to the parking station and one of the following occurs:
• If your station is idle when the system Call Park recall timer expires, the parked call automatically recalls to your station.
• If your station is busy, the parked call camps on.
If you have an LCD telephone, you can let the system automatically select an available orbit number which displays on your LCD.
To park a call
1. While on a call, press
Park in Orbit
or press +
#33
. The LED flashes green (consultation-hold). If you were on an extension during the call, and you have line button on your telephone, the line LED will flash until the call is picked up (depending on programming).
2. Specify the Park Orbit using one of the following:
• Press
7000
*
and the system automatically selects a General Park Orbit between
~
7019
. The chosen orbit appears on the LCD.
• Enter a valid extension.
• Press
#
and the system automatically selects your extension as the orbit.
3. Hang up. The caller’s extension or line number and the orbit number are shown. If the parked call is not retrieved within a specified time, the call rings back to your telephone. When a parked call recalls your telephone, the LCD shows the line or extension that is recalling and the orbit number.
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Feature Operations
Call Pickup
To retrieve a parked call
1. Press
Park in Orbit
or press your extension button +
#32
.
2. Enter the Orbit Number where the call is parked or
#
for the extension from which you are calling. You cannot use
*
to retrieve a parked call. The extension LED flashes at the in-use rate when the call is retrieved.
Call Pickup
You can pick up a call that is ringing another station’s extension, a call placed on hold at another station and other types of calls. When you pick up an internal call, the calling station and the called station displays on your LCD.
Group Pickup
Two or more stations can be assigned to a pickup group, there are a total of 32 pickup groups available. You can easily pick up ringing calls on other extensions. Ringing calls include: new, transferred, internal, or external calls. You will have the ability to pick up calls for other extensions in your group and other groups as well. See your
System Administrator for group assignments.
Ringing, Page or Held Call Pickup
This feature picks up ringing or held calls, including Group Page and All Call Page calls. If these types of calls occur at the same time, the pickup priority is station-tostation and then Page calls in the order of occurrence. In some systems, this feature can be applied to pick up All Call Page exclusively.
Strata CIX IP5000-series Telephone UG 10/08
Feature Operations
Call Pickup
To perform Call Pickup
Press the buttons shown in the table below for the desired Pickup feature.
Table 7 Call Pickup Feature Codes
Ringing or
Page Calls
Directed DN
Group
To Pick Up:
Press Ext. Button, then dial the access sequence below:
A call ringing or held at the Extension Number.
#5#6
+ Ext. No.
A call Ringing, held or parked at the Ext. No.
A call ringing a member of your pickup group.
#5#29
+ Ext. No.
#5#34
Directed Ext. A call ringing on any line of this Primary Ext. No.
#5#5
+ Primary Ext. No.
Directed Group A call ringing an extension in this Pickup Group.
#5#32
+ Group No.
Ext. No.
A call ringing this Ext. No. only. Other lines ringing on the same phone are unaffected.
#5#22
+ Ext. No.
Outside Calls
All Call, Group, and/or External
Page
Any incoming outside line call.
An All Call Page, Group Page and/or External
Page by Page Zone or by a specific Ext. No.
#5#9
#5#36
+ Page Zone No.
(01~08)
#5#5
+ Ext. No. of another phone being paged.
Held Calls
Local Retrieve
Remote Retrieve
To Pick Up:
A call held on this telephone.
A call held on another Primary Ext. No.
Press
Ext. Button, then dial the access sequence below:
#5#71
#5#72
+ Primary Ext. No.
Outside Line
Retrieve
Directed Ext.
Retrieve
A call held on this outside line only, regardless of the phone that placed the call on hold. Must enter a three digit outside line no. (e.g., 007).
A call held on for this Ext. No., regardless of where this Ext. No. appears.
#5#73
+ Outside Line No.
(001~128)
#5#74
+ Ext. No.
Notes
• The Primary extension number is the directory number by which the telephone set is defined. Other, non-primary extension numbers may also appear on the telephone. By convention, the Primary extension number is assigned to the first button (on the bottom left-hand side) of a
multi-button telephone.
• If more than one call is on hold, the call on the telephone’s lowest button number is picked up.
• Ringing calls are picked up over held calls as a priority.
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Feature Operations
Call Transfer
Call Transfer
Call transfer allows a call to be directed from one telephone to another on the CIX.
External transfers to telephone numbers or network extensions off the CIX are also supported, please check with your System Administrator to see if this is enabled.
There are two types of call transfer:
• Blind transfer – The call is directly transferred to another extension without announcing the call or waiting to see if the caller is available.
• Supervised transfer – The call is “supervised” during the transfer process so the call can be announced to the receiving party before completing the transfer. A supervised transfer also allows the person originating the transfer to take back or cancel the transfer.
To perform Call Transfer Immediate
1. While on a call, press the
TRNS
Soft Key.
2. Dial the extension where you wish to transfer the call.The call rings the destination station and your telephone returns to the idle state. If your telephone does not go idle, the destination may be located in a remote node, so you need to hang up to return to idle state.
To transfer using the button
1. While on a call, press dial tone.
. Your Line LED flashes green and you hear internal
2. Dial the extension where the call will be transferred. You can remain on the line and announce the call or hang up to complete a “blind transfer.”
Note
If the privacy option has been disabled, then if you use a
Line
button when you transfer the call, the LED will flash red until the receiving party answers. While the LED is flashing, you can press the
Line
button to return to the call. If the receiving party answers the call, the LED turns solid red and you cannot reconnect to the original caller.
During call transfer, you can connect all three parties by pressing the button or by pressing the
JOIN
soft key. This allows the three parties to talk together.
3. Transfer with Camp On: If the station to which you want to transfer the call is busy, you may hang up and the transferred trunk or station will be camped on to the busy destination.
Strata CIX IP5000-series Telephone UG 10/08
Feature Operations
Call Waiting
To transfer a call directly to Voice Mail (VM)
1. While on a call, press
2. Enter
#407
.
.
3. Enter the VM mailbox number (usually the same as the extension number) +
#
.
4. Hang up and the caller is connected to the VM mailbox. This feature does a blind transfer to VM.
To transfer a call directly to VM with a DSS button
1. While on a call, press .
2. Press the DSS button programmed to the voice mail number.
3. Hang up and the caller is connected to the VM mailbox.
Call Waiting
You can answer a call that is transferred to your station, even when your station is busy. When another call is camped onto your station, you hear two Camp-on tone beeps and the extension or Line LED flashes red (on-hold).
If a call is sent to your station when busy, and your station does not have an extension button available to receive the call, two camp-on tone beeps are sent to your telephone. You must disconnect or transfer the existing call to answer the waiting call.
To answer a waiting call by placing the current call on hold
Press .
The existing call is placed on hold. The camped-on line rings your station (the Line LED flashes green - incoming call)....or if your telephone has the
Auto Hold feature, just press the flashing extension button.
You are connected to the transferred call. The extension or Line LED flashes green
(in-use).
Note
See your System Administrator to find out if you have Auto Hold.
To answer a waiting call by disconnecting or transferring the current call
Hang up or transfer the existing call; the camped-on call rings your station. The camped-on line rings your telephone and the Line LED flashes green (incoming call).
...or press the flashing extension or
Line
. The existing call is placed on hold. The camped-on line rings your station (the Line LED flashes green - incoming call).
This disconnects the current call and connects you to the transferred call. The extension or Line LED flashes green (in-use).
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Feature Operations
Caller ID
Caller ID
Incoming calls to your extension with Caller ID can be recorded into a rolling list that is saved on your telephone. The call information is placed in the list along with the number, name (if provided), time and date of the call, and status of the call (answered, abandoned, or redirected). You can access this list from an LCD telephone with a flexible
Caller ID
button.
To view saved Caller ID information
1. When your station is idle, press the
Caller ID
button.
The Caller ID LED lights green and the latest record displays.
2. Use the soft keys (Next, Prev, Call or Exit).
Note
Caller ID is displayed when a call is first answered and will be displayed for the first 15 seconds of the telephone call.
Conference Calls
You can conference together up to eight parties (including yourself) - with up to six parties being external network lines. The actual number of conference parties with acceptable volume levels depends on the local and far end telephone line conditions.
The person who initiates the conference call is the Master. If, after the conference is established, the Master exits the conference, the first station to have been added to the conference becomes the Master.
To conference calls
1. While on a call, press . You hear dial tone and your Line LED flashes green.
2. Call another station or outside line.
3. When the called party answers, press . If you receive a busy tone or no answer, press again to return to the original connection.
All parties are conferenced. If the second call was placed on a
Line
that appears on your telephone, the LED also flashes green.
4. Repeat steps 1~3 until all parties are added or the maximum number of parties is reached.
Note
When the Master of the conference hangs up, the control is automatically transferred to the first internal station added to the conference call. If no other internal stations are included in the conference call, the call will be disconnected.
Strata CIX IP5000-series Telephone UG 10/08
Feature Operations
Conference Calls
To transfer conference control
1. Complete Steps 1 and 2 above to add the line to which you wish to transfer conference control. See previous Note.
2. Announce the call and hang up to transfer it. This station now becomes the conference Master with the ability to add or delete parties.
To hold a conference call
If you are the Conference Master, press the button once (or twice for
Executive Hold) to place the conference call on hold. The other parties can continue with the conference. Music-on-hold is suppressed and your extension
LED flashes green. You can rejoin the conference at any time by pressing your extension button. When you return, you retain Master status.
Adding Voice Mail to a Conference
The Conference Master can add voice mail to a conference. This feature enables participants in a conference to listen to or leave a voice mail message during a conference call.
To add Voice Mail to a conference call (performed by Conference Master)
1. Press to place the current call on Consultation Hold.
2. Dial the voice mail (VM) extension number, then enter the VM mailbox and security code. This adds the voice mailbox to the conference.
3. Press to reconnect to the original party. (You can continue to add conference members by pressing and dialling another extension.)
Now, all parties in the conference can listen to or record a message to this voice mailbox. Only the Master can control the VM with touchtones or Soft Keys.
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Feature Operations
Conference Calls
Supervising a Tandem Call
1. While talking on an outside call, press
LED flashes (conference rate).
2. Dial an outside telephone number.
3. After the party answers, press all parties are conferenced.
. You hear dial tone. The extension
. The extension LED flashes (in-use rate) and
If you receive a busy tone or if the station does not answer, press the flashing extension button to return to the original connection.
4. Press and hang up. The extension LED flashes (exclusive-hold rate) and the two lines are connected. The LED turns Off when the parties hang-up.
5. To supervise a tandem call, press the extension button. If the parties have finished, hang up...or if the parties are still talking, press and hang-up. Both Line
LEDs turn Off and the connection is released.
If your telephone company provides automatic disconnect supervision, the connection will release automatically when the parties hang up. If not, the lines must be supervised to be disconnected.
Conference Add/Split/Join/Drop
If you initiate a conference with two or more parties, you can continue to add outside callers to conference; or you and another member of the conference can leave (Split) the conference for a private conversation. During this time, other conference members remain connected.
You can then Join both of you back into the conference, or you can Drop (disconnect) the member you are connected to. This feature is performed with Soft Keys if you have a LCD phone or with a Split button programmed on one of your Programmable
Feature Buttons.
This feature also works for remote stations which are connected through Strata Net
QSIG.
Important!
You must be a conference master to perform the Add, Split and Drop features. The conference master is the person that initiates the conference call. If that person drops from the conference, the first person added to the conference becomes the conference master.
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Feature Operations
Conference Calls
To add an Incoming call to the Conference
1. Place the first caller/Conference on hold.
2. Answer the incoming ringing call.
3. While speaking to the incoming caller, press button.
4. Press the blinking DN where the first caller/Conference was placed on hold.
5. Press twice to join all parties together.
To Split from a conference
1. While in a conference call on an IP5000-series phone, press the
SPLT
(Split) soft key or Split button.
2. Press the
NEXT
soft key until you see the extension number for the party that you want to Split out of the conference.
3. You can return both yourself and the other Split party back into the conference by pressing
JOIN
.
RTRN
terminates a feature operation and returns to the previously displayed state.
To Drop the Split party from a conference
Press the
DROP
Soft Key. The party that you are talking to privately (the party which you have Split from the conference) will be disconnected (Dropped) and you will rejoin the conference.
If you are in a three-way conference and Split with one of the parties, the remaining party will essentially be “on hold” until you return to the conference.
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Feature Operations
Direct Inward System Access (DISA)
Direct Inward System Access (DISA)
Outside callers with touch tone telephones can call in to lines programmed for Direct
Inward System Access (DISA) and dial an extension or outgoing line without going through an attendant or operator. Check with your System Administrator to see if this features is available for your telephone.
1. From outside the system, dial the public telephone number assigned to DISA. The call will be answered and you will hear system dial tone.
If you do not dial within 10 seconds, the line disconnects.
2. When you hear dial tone, dial an extension or an outside line.
3. If you dial an outside destination, you may need to enter a security code provided to you by the System Administrator. When you hear the tone, enter the security code. If accepted, the call will proceed.
4. If you receive busy tone and you want to dial another number while the station is still ringing, press
*
and repeat Step 2.
Direct Station Selection Buttons (Hotline)
This optional feature enables you to use a
DSS
button to connect directly to another station’s line extension. The DSS LED shows the status (idle/busy) of the station and/ or the station’s primary extension. For example, a station’s DSS button LED shows busy (light steady red) when the station is:
• busy on a call on any button
• idle but all appearances of the station’s extension are in use by other stations.
When the station is in DND, the LED flashes red.
To connect directly to another station’s extension
1. When connected to a line or another station, press
DSS
.
The original party is put on-hold. You can call a station even if the DSS LED shows busy (steady red).
2. Announce the call...or transfer the call by hanging up or pressing
Release
.
Note
You can transfer the call to an idle or busy station.
Strata CIX IP5000-series Telephone UG 10/08
Feature Operations
Do Not Disturb
Do Not Disturb
If your station is in Do Not Disturb (DND) mode, internal, external and transferred calls do not ring your station and Off-hook Call Announce calls are denied. You can continue to make calls while in the DND mode. When originating a call in DND mode, you will hear a short burst of interrupted dial tone followed by continuous dial tone. You can start dialling at any time during either tone.
If you put your Primary extension into DND mode, all calls to that telephone are rejected. If your extension is set for Call Forward-Busy or Call Forward-Busy/No
Answer, the call is redirected to the forwarding destination immediately.
If you put an extension other than the Primary extension into DND, only calls to that extension on your telephone will be blocked. Appearances of that extension on other telephones continue to ring.
To activate DND on your Primary extension
Press
Do Not Disturb
or
#6091
(hear Success Tone). The LED lights steady red and DND mode is activated for the entire station.
To activate DND on a non-Primary extension
Press the desired extension appearance and
Do Not Disturb
or
#6091
(hear
Success Tone). The LED lights steady red and DND mode is activated for that extension on your telephone.
To deactivate DND
Press
Do Not Disturb
or
#6092
(hear Success Tone). The LED lights goes out and DND mode is de-activated.
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Feature Operations
Door Lock(s)
Setting DND for Another Extension
To activate DND for another extension
Enter
#6191
(hear Entry Tone) + the Primary extension of the remote extension + the pass code +
#
(hear Success Tone). This sets DND as if activated by the
Primary extension on the target telephone.
To deactivate DND for another extension
Enter
#6192
(hear Entry Tone) + the Primary extension of the remote extension + the pass code +
#
(hear Success Tone). This removes DND from the target telephone.
To change your DND Pass Code
Enter
#670
(hear Entry Tone) + ext. no. (hear Entry Tone) + old pass code +
#
(hear Entry Tone) + new pass code +
#
(hear Success Tone).
If you activate DND while a call is ringing, the ringing stops. The LED continues to flash on your telephone and ring on other appearances.
Door Lock(s)
If you have locked doors in your facility that can be controlled through the Strata CIX system, you may be able to unlock these doors by using your telephone’s Unlock Door button(s). The
Unlock Door button(s) is programmed to unlock a specific door.
Check with your System Administrator to find out the locations of your system’s door phones and record them below.
Door Lock No.
0
1
2
3
4
5
Location Door Lock No.
6
7
8
9
10
Location
To unlock a door
Press the specific
Unlock Door
button or
#12
+ the Door Lock Number (see above table). The door unlocks for three~30 seconds (set in system programming).
The Unlock Door LED is lit while the door is unlocked.
Strata CIX IP5000-series Telephone UG 10/08
Feature Operations
Door Phone(s)
Door Phone(s)
Door phones can be used to call phones selected in system programming. When a door phone calls, you hear a distinctive ringing tone, one or five times (set in system programming). You can also call a door phone and monitor the surrounding area.
LCD telephones display the door phone name ID when calls are made to or from door phones.
The number of possible door phones varies by Strata CIX system, 01~24 maximum for larger systems. Check with your System Administrator to find out the names and locations of your system’s door phones and record them below.
Door Phone Name/Location Door Phone Name/Location
To answer a door phone call
When you hear a door phone call ringing, lift the handset or press the ringing button. A door phone call sounds like chimes (high/low). The extension LED flashes green (in-use) and you are connected to the door phone.
...or to pick up door phone calls ringing someone else’s telephone, press your extension +
#5#5
+ directory number of the ringing phone.
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Feature Operations
Echo Cancellation
To call/monitor a door phone
1. With the handset off-hook, press an extension button. You hear dial tone and the
LED flashes green (in-use).
2. Press
#15
(hear three tone bursts), then enter the door phone number (01~24, depending on system size). A two-way talk-path exists between your telephone and the door phone. The door phone will not ring. You can audibly monitor the area around the door phone.
To call from a door phone
1. Press the door phone button and then release it. You hear a distinctive ringing tone–one or five times (set in system programming).
2. When answered, speak at a normal voice level in the direction of the door phone.
Echo Cancellation
If you hear echo on your IP telephone, tap either
Vol
or
Vol
once to cancel the echo.
Emergency Call
To make an emergency call, dial
999 or
Access Code
+
999
. This depends on off-hook preference set up for your telephone.
Note
Check with your System Administrator for the Access Code because this code may be different from the one used to get an outside line.
Emergency Monitoring Station
Your system may have one IP telephone assigned as an emergency monitoring station.
If your telephone has this assignment, your line LED will flash green when someone makes a
999
call. When you answer the call, you can listen in and participate in the conversation. See your System Administrator for more information on this feature.
Strata CIX IP5000-series Telephone UG 10/08
Feature Operations
Emergency Ringdown
Emergency Ringdown
If a station remains off-hook for a programmable period, it can be automatically treated as an Emergency Call and directed to an emergency destination. The station may have partially dialled a number or have dialled no digits at all. Each station is programmed with its specific emergency ringdown destination.
A station number or a group pilot number can be specified as an emergency ringdown destination. In a private network, the station or pilot number must be in the same network node. Remote emergency destination and door phones are not permitted.
Language Codes
This feature enables you to change the language sent from the Attendant Console or from a PC. See your System Administrator to find out if your telephone is programmed with the ability to change languages.
To change the Language Display
Enter the Change Language access code
#495
+ the Language Code (see below).
1
: English date format –
MM/DD (/YY)
2
: British English –
DD/MM (/YY)
3
: French –
DD/MM (/YY)
4
: Spanish –
DD/MM (/YY)
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Feature Operations
Message Waiting
Message Waiting
Message Waiting is shown on the button which will flash red when there are messages waiting. The waiting message indicators can come from the voicemail system or they can be internal messages sent from other extensions.
The messages from other extensions are notifications that someone has called your extension and wants you to call them back.
An extension can receive up to three Message Waiting indications, one additional indicator will always be reserved for the voicemail system.
Note
If there are Phantom DN's (PhDN's) programmed on an extension, each PhDN can receive up to three message waiting indicators.
Responding to a Lit Msg LED
1. Press Red flashing button. The telephone will dial the message source (the voicemail or another extension). See Note below.
2. When call is finished, hang up and the message waiting indicator will be cleared.
3. If the Msg LED continues to flash, there are additional messages to check, repeat steps 1-2.
Voicemail devices have a short delay in turning off the message waiting indicators.
To manually turn off the Msg LED, press your extension button, then enter #409.
Repeat this sequence until all the messages are cleared.
Notes
• If there is a + on the LCD, press the
Next
Soft Key to scroll through the messages sent to that extension.
• To see who has sent you messages, or to retrieve the messages, press the flashing
button.
Strata CIX IP5000-series Telephone UG 10/08
Feature Operations
Message Waiting
Turning On/Off MW LED on Another Extension
When an extension is called, the calling party can choose to send a message to the called party. This is a notification to say that a call has been missed and the calling party would like to be called back.
By sending a message to another extension you turn on their Msg LED.
1. Dial an internal extension. You may hear ringing or busy tone.
telephone, the Msg LED lights steady red and the LCD shows the station number where the Message Waiting light was sent to.
If you decide to cancel the Message Waiting light at this point, press or
7 again while ring-over tone is playing and the light will be cancelled, or if you want to cancel the message later, call the telephone you set the message on and press
7 twice.
3. Press
Spkr
. Your Msg LED turns Off. The Msg LED on the called telephone flashes until the called party presses the flashing button which calls you back.
4. Turn off the Message LED.
The two ways to turn Off a Message LED are
Method 1
1. Press
#64
plus the extension number that has the message light set.
2. Press or hang up to end the call.
Method 2
1. Dial the extension that has the Message LED on.
2. Press
77
3. Press or hang up to release your telephone.
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Feature Operations
Microphone Cut-Off
Microphone Cut-Off
This feature prevents callers from monitoring the sounds near your telephone when your telephone receives a Handsfree Call or cuts-off the telephone microphone while on a speakerphone call. When the feature is ON, the
Microphn Cut-off
LED lights steady red and the Mic and Spkr LEDs do not light when your telephone is called.
When the feature is OFF, the
Microphn Cut-off
LED is not lit and your microphone works. The
Microphn Cut-off
functions on Handsfree Answerback and speaker
OCA calls for privacy.
To turn the microphone ON/OFF
Press
Microphn Cut-off
to toggle between ON/OFF.
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Feature Operations
Off-hook Call Announce
Off-hook Call Announce
Off-hook Call Announce (OCA) enables you to complete a call to a busy telephone.
Your telephone must be programmed to either announce automatically or to announce after you press a button on your dial pad. The destination telephone must be programmed to accept an OCA. The announcement may be delivered over the handset or the speaker.
Handset OCA can operate on any digital telephone. Speaker OCA requires the addition of a special circuit board inside the speakerphone.
To make an OCA call
Manual – Dial an extension. When you hear busy tone, press
5
and, after one long tone, you can talk through the speaker of the destination telephone. The person you are calling has answering options described below.
Automatic – If your telephone and the extension you are calling have been
programmed for Automatic OCA, you can talk through the speaker of the destination telephone without hearing the busy tone and without dialling
5
.
To answer a Handset OCA call
While you have a call in progress, you hear one tone in your handset to indicate that a second station is calling.
Press the
button to toggle between the new or original caller. Press and release button to talk to the new caller, then press and release the button again to return to the original caller.
The PDN flashing rapidly means talking to OCA caller; PDN flashing at a normal, steady pace means talking to original caller. In both cases, neither caller can hear the other. Your LCD indicates which station or exchange line you are connected to.
To answer a Speaker OCA call
1. While you have a handset call in progress and you hear one tone, this indicates that a second station is calling. The second caller connects to the speaker in your telephone. The Spkr LED flashes and the Mic LED lights. You will be speaking to the first caller through your handset and the second caller through the microphone.
2. To turn off your microphone speaker to the second party, you can press
Microphn Cut-off
or
; the Mic LED turns Off. You will no longer be talking to the second caller, although he/she can still speak through your speaker.
3. Press again to reconnect to the second caller. You can toggle as often as you choose. If you do not want the first caller to hear your conversation with the second caller, cover the mouthpiece of your handset.
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Feature Operations
Override Calls
Override Calls
The available override features are:
• Busy Override
• Do Not Disturb Override
• Executive Override
• Destination Restriction/Traveling Class Override
• Class of Service Override
• Privacy Override
Busy Override
Ring Over Busy Override enables you to send a muted ring tone to a busy station to indicate a call is waiting. The Busy Override (BOV) muted ring can be programmed for each station to be two muted rings only or continued muted rings until the call is answered. This option applies to the station receiving the muted ring. The muted ring can be sent to the telephone speaker or to the telephone handset/headset and speaker.
To use Busy Override
After reaching a busy station, press
2
. A muted tone is heard at the busy station, indicating that a call is waiting. The station number displays.
Do Not Disturb Override
Do Not Disturb (DND) Override lets you send a call waiting tone or ringing to a station in DND mode to indicate that a call is coming in. Your telephone may be programmed to block DND Override from other telephones. Your station’s LCD shows the station you have called is in the DND mode.
OCA is possible to DND stations from stations that are programmed for DND
Override.
To use DND Override
After reaching a station in DND mode, press
2
. A tone signal is heard at the DND station, indicating a call is coming in. On your station, the LCD shows the station number you have overridden.
Your LCD displays
DND OVR DENY,
if the station you called denies DND
Override.
Strata CIX IP5000-series Telephone UG 10/08
Feature Operations
Override Calls
Executive Override
Executive Override enables you to enter an established conversation. Your telephone can also be programmed to block Executive Override from other telephones.
To perform Executive Override
After reaching a busy station, press
3
...or, if you have an LCD telephone, use the
OVRD
Soft Key.
You enter a conference with the busy station and the party to whom he was talking.
The called parties may hear an optional tone signal prior to your entering the conversation.
Your LCD displays
EXEC OVR DENY,
if the station you called denies Executive
Override. If you do not have Override privileges, you will camp on.
Destination Restriction/Traveling Class Override
Enables a station user to override the Destination Restriction or Travelling Class of a particular telephone by entering a pre-determined account code.
To use Destination Restriction or Traveling Class Override
1. Press
471
. Confirmation tone plays and the LCD shows “Enter OVR Code.”
2. Enter the trunk access code or LCR access code.
3. Dial the external telephone number.
Class of Service Override
By dialling a Class of Service (COS) Override code, a user can change a station’s set of privileges to one associated with the override code. When the call is terminated and another is attempted from the same station, the original COS is applied. This allows selected users to override restrictions that are placed on any telephone in the system.
To perform Class of Service Override
1. Access a Primary or Phantom DN. You hear dial tone and the LED flashes at the in-use rate.
2. Press
#471
. Dial tone stops. Your LCD prompts you to enter a code.
3. Enter the COS Override Code (four digits). You hear dial tone.
4. Dial a telephone number.
Note
For security reasons, the override codes are only available on a selected basis.
See your System Administrator.
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Feature Operations
Paging
Privacy Override
This feature enables you to enter an established call on a line you share with another telephone. Up to two station users can enter an existing exchange line-to-station call
(i.e., up to three stations can be connected to an exchange line). You can also use this feature if the station that is already connected to the exchange line is in the Privacy
Release mode.
Station users with
Privacy Release
can allow stations with the shared button appearance to enter their conversations, even if the station entering the conversation is
not programmed for Privacy Override. (see “Privacy” on page 70 .)
Paging
Station users can make page announcements to telephones and external speakers.
Check with your System Administrator to find out the zone numbers for various paging groups.
To make a Page Announcement to telephones or external speakers
1. Lift the handset, press your extension button and enter a paging access code.
2. Make your announcement, then hang up.
To make a Group Page
Press
Group Page
and enter the Group number (01~16)
...or press extension +
#31
and enter the zone number.
Answering a Page
To answer a Group Page, lift the handset off-hook, dial
#5#36 and enter the Page
Zone number (01~08, depending on your telephone system).
To answer an External Page Zone, lift the handset off-hook, dial
#5#36 and enter the Page Zone number (01~08, depending on your telephone system).
Strata CIX IP5000-series Telephone UG 10/08
Feature Operations
Paging
All Call Page
You can make an All Call Page to telephones assigned to the “All Call Page Group.”
Stations are assigned to the “All Call Page Group” in system programming.
To make an All Call Page
1. With the handset off-hook, press
All Call Page
...or dial
#30
. This pages all telephones in the All Call Page Group but, depending on system programming, you may or may not page external speakers.
2. Make your announcement then hang up.
To answer an All Call Page
1. Lift the handset off-hook, dial
#5#36
.
2. Enter the Page Zone Number (01~08, depending on your telephone system).
Emergency Page
An Emergency Page overrides Group Pages or All Call Pages to telephone and external paging devices.
To make an Emergency Page, lift the handset off-hook, dial
#37
.
To make an Emergency Page to a group, lift the handset off-hook, dial
#38
and enter the Group number.
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70
Feature Operations
Privacy
Privacy
Privacy controls the ability of more than one person to use the same extension or exchange line at the same time. Privacy applies to multiple appearances of extensions,
Phantom extensions, outside Lines and outside Line Group buttons. The application of
Privacy to individual telephones is controlled in system programming.
By default, the system is private. If you are in a conversation, another telephone with an appearance of the line on which you are talking cannot intrude unless that telephone has been programmed for Privacy Override. In that event, the other telephone may enter and leave the conversation at will. If all users are provided with
Privacy Release in Class of Service, the system will function as non-private.
Your telephone may be equipped with a
Privacy Release
and/or a
Privacy on
Line
button. On a normally private telephone,
Privacy Release
allows other
appearances of you line to join the conversation. On a normally non-private telephone,
Privacy on Line
allows you to exclude others. The Privacy condition may be toggled at any time during a conversation. At the end of the conversation, the line’s privacy condition returns to its original state.
To use Privacy Release
While on an exchange line call, press
Privacy Release
. The LED lights red. The outside line flashes at all appearances. When another station user enters the outside line call by pressing a common outside
Line
, the Privacy Release LED turns Off.
To add a third station, press
Privacy Release
again; the process repeats.
To set/cancel Privacy
Press
Privacy on Line
to set privacy. The LED lights steady red. Others are blocked from entering your outside line calls when they press a common
Line
...or press
Privacy on Line
again to cancel the feature. The LED turns Off.
Redial
Use this button to redial the last number dialled from your telephone.
To redial the last number, press
Redial
or
*
0
.
Strata CIX IP5000-series Telephone UG 10/08
Feature Operations
Speed Dial
Speed Dial
Speed Dial (SD) enables you to dial a sequence of up to 32 digits with a shorter code.
Dial sequences can include telephone numbers, authorisation codes, passwords feature activation codes and pauses. Speed Dial may be used to originate a call or invoked after a call is established. There are two types of Speed Dial:
•
System SD – All telephones in your system can share a list of up to 800 System
Speed Dial numbers under the exclusive control of the System Administrator. In some cases, System Speed Dial enables you to reach numbers that you would not be allowed to dial directly from your telephone.
•
Station SD – Your System Administrator allocates a block of up to 100 personal
SD numbers (10 per telephone). You have exclusive use of them and you can create and change them from your own telephone.If you have a 9-Line LCD telephone, you can assign names to your station SD numbers to appear on the
Personal SD Directory display (see your System Administrator or use the
procedure for “Storing Personal Speed Dial Names” on page 74
.)
To use personal Speed Dial
1. See your System Administrator to check how many personal Speed Dial numbers are allocated to your telephone and if you have Speed Dial capabilities enabled on your telephone.
2. Setup / Store your personal Speed Dial numbers.
3. Assign names to personal Speed Dial numbers (on supported models).
Making a Call Using Speed Dial
There are two ways to begin a Speed Dial Call.
1. Press on a IP5000-series digital telephone
...or press the
*
button on any telephone.
2. Dial the Station or System Speed Dial Number. Station Speed Dial numbers occupy numbers 100~199. System Speed Dial numbers occupy numbers 200~999.
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Feature Operations
Speed Dial
Table 8 Speed Dial Access Codes
Feature
Speed Dial (Dialling an SD number)
Station
1
Feature Access Code Sequences
System
1
Spdial 2
+
nnn nnn = 100~199 Station SD numbers
Spdial
2
+
nnn nnn = 200~999 System SD numbers
1. Stations must be assigned/enabled Speed Dial capabilities in system programming by an
Administrator in Program 200-30 (System SD) and Program 200-35 (Station SD).
2. If your telephone does not have a Spdial button, press the
Speed Dial bin number (nnn).
*
button, then dial the three digit
Storing a System/Station Speed Dial Number
1. Dial
#66
. The display shows “SPEED DIAL” and you hear Entry Tone.
2. Dial the Station Speed Dial number (100~199) or System Speed Dial number
(200~999). The LCD shows your digits and you hear Entry Tone.
3. Dial the telephone number to be stored +
#
.
Include any required access and area codes. The LCD shows “SPEED DIAL” + the Speed Dial Number + destination +
#. You hear Success Tone.
4. Lift handset.
5. To enter another number repeat steps 1-4. Refer to
below.
Example: To store a Station Speed Dial number to Speed dial location 100, dial
#66
+
100
+
99495833000
+
#
Table 9 Feature Access Codes
Feature
Speed Dial (Storing an SD number)
Station
1
System
1
Feature Access Code Sequences
#66 + nnn
+ Phone No.
2
+
# nnn = 100~199 SD bin numbers
#66 + nnn
+ Phone No.
2
+
# nnn = 200~999 SD bin numbers
1. Stations must be assigned/enabled Speed Dial capabilities in system programming by an
Administrator in Program 200-30 (System SD) and Program 200-35 (Station SD).
2. Refer to
Table 10 on page 73 to see how to enter
* and
# into a speed dial phone number.
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Strata CIX IP5000-series Telephone UG 10/08
Feature Operations
Speed Dial
Advanced Speed Dial Operation
Special Characters
SD numbers may include
0
~
9
,
#
,
*
and Pause. For an example on how to use special characters, see
.
Table 10Phone Number Dial String Characters
Entry Meaning
0~9
#
0~9
*
End of Speed Dial Number when entering via access code (
#66
)
Escape. “
*
” functions as an escape key indicating that the number immediately following represents something exceptional. When
*
is used as an escape character, it consumes one Speed Dial digit. Entering
*
7
to insert a seven-second pause would use two of 32 characters.
*
(1 ~ 9)
A pause from 1~9 seconds. To pause longer than 9 seconds, enter more pause escape sequences. Example: To insert a 17-second pause, press
*
9
*
8
. A “P” displays denoting a pause in the SD number. In this example, you would see “PP.”
** * is entered into the speed dial string.
*
# #
is entered into the speed dial string.
Long SD Numbers
Up to 32 digits can be stored in one SD location. If you exceed 32 digits, the excess digits are automatically stored in the next sequential SD location. If SD 100 contains
40 digits, then 8 of those digits would be stored in SD 101. If you save other digits to
SD101 they will over-write the eight digits automatically stored there.
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Feature Operations
Speed Dial
Storing Personal Speed Dial Names
You can store names with Personal Speed Dial numbers. These names will display as
Soft Keys, that can be used for dialling from the telephone LCD directories.
Notes
• Speed Dial locations must be assigned to your telephone by your System
Administrator before you can store names. Your System Administrator can also associate names with Station Speed Dial numbers.
• Only the Administrator telephone can store System Speed Dial numbers.
To assign Station Speed Dial names
1. Enter User Programming Mode by dialling
#9876
or, press
Program
.
2. Press . “SPEED DIAL MODE” displays on the LCD.
3. Enter a Speed Dial location number (100~199 for personal speed dial or 200~999 for System speed dial, depending on system programming).
4. Enter the telephone number to be stored. If you normally a dial line access code (such as
9
) and/or and area code, enter the codes before the telephone number.
Example:
Press the for “A.”
Press the again for “B,” etc.
Refer to the table for other characters.
5. Press , then input the name that will appear in the Personal SD directory
(nine characters max).
5859
You can enter alphanumeric characters from the dial pad (shown
Notes
• To store #, press
*
#
• To store *, press
**
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Strata CIX IP5000-series Telephone UG 10/08
Feature Operations
Speed Dial
• To move one character
•
• to the right, press
SCROLL
or RIGHT
Soft Key. To add a space, press the RIGHT
Soft Key twice.
To backspace (delete previous character), press the
PAGE
or
LEFT Soft Key.
To cycle back to the first letter, continue pressing the LEFT Soft Key.
6. Press . The Speed Dial name is now programmed.
7. Go off hook. The telephone exits User Programming Mode.
Table 11 Dial Pad Alphanumeric Characters
7
8
5
6
9
0
3
4
1
2
Dial Pad
Buttons
Number of times to press the dial pad button
1 2 3 4
P
T
J
M
D
G
-
A
W
(
Q
U
K
N
X
)
E
H
.
B
R
V
L
O
Y
&
F
I
:
C
S
?
*
#
Z
/
!
&
‘
,
5
7
8
5
6
9
0
3
4
1
2
8. Test the Personal SD entry by pressing the
Personal SD
Soft Key. Look for the name in the entry and press the Soft Key associated with that name.
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Feature Operations
Time and Date Setting (Local)
Time and Date Setting (Local)
IP telephones will display the time, day and date of the time zone of the telephone system location it is connected to. If the IP telephone is not located in the same time zone as the telephone system, the IP telephone can be used to change the time, day and date of the IP Telephone to the local time zone in which the telephone is located.
To change the Date
From the IP telephone, dial #653 and enter YYMMDD#
Example: To set the date to March 12, 2008.
YY = Year, example 08
MM = Month, example 03
DD = Day, example 12
Note
The IP telephone date can only be changed one day before or after the telephone system date. The day will change automatically when the date is changed.
To change the time
From the IP telephone, dial #654 and enter HHMMSS#
Example: To change the time to 01:30 PM
HH = Hour, example 13 (range is 00~23, 24 hour clock must be entered)
MM = Minutes 30 (range is 00~60. It must be within 15 minutes of system time.)
SS = Seconds (range is 00~60).
Note
The time set must be within 15 minutes of system time.
Strata CIX IP5000-series Telephone UG 10/08
Feature Operations
Tone First / Voice First Signalling
Tone First / Voice First Signalling
To determine the signalling on the telephone circuit.
Tone First Signalling
When the telephone rings and the called party must press Spkr or lift the handset in order to receive the call.
Voice First Signalling
The telephone does not ring when it is being called, rather a long tone is heard, followed by the caller's voice coming through the speaker. This method automatically starts in a hands free mode and allows both parties to speak with each other.
Note
The calling party has control over whether Tone First or Voice First Signalling is being used. The ability to switch between the two is setup by the System
Administrator.
To change the signalling method while placing the call
1. Enter the extension number
2. Press
1
to turn on Tone First Signalling.
3. Press
2
to turn on Voice First Signalling.
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Feature Operations
Tone/Pulse Dialling
Tone/Pulse Dialling
With some older Exchanges, you may have to make calls on outside lines programmed for rotary dial pulses. This feature enables you, while on these lines, to switch to tone dial to access remote equipment (such as an answering machine) requiring touchtones.
Note
With ISDN calls, when
Tone Dial Select
is pressed, all of the digits entered after that point will be sent with touchtones.
To change Tone Dialling
1. Access an outside line.
2. Dial a telephone number.
3. While on the call, press
Tone Dial Select
. Although the outside line is programmed for rotary dial pulses, access the outside line and dial the telephone number like any other call described in this user guide.
The Tone LED lights steady red and you are able to send touchtones with your dial pad. The feature is cancelled when the call is completed.
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Strata CIX IP5000-series Telephone UG 10/08
Feature Operations
Uniform Call Distribution
Uniform Call Distribution
Uniform Call Distribution (UCD) provides ACD-like service based on the simplified
Distributed Hunt feature. Incoming calls are answered by Voice Mail as the Auto
Attendant function or they can be directly routed to the UCD (Distributed Hunt) Pilot number. The caller will dial the UCD Pilot station in response to a prompt. The call will go to the next agent or, if all agents are busy, the call will camp-on to the
Distributed Hunt pilot and ring-back tone or Music-on-Hold (MOH) will be sent.
This feature distributes incoming calls to available agents. Agents must be logged into the group to receive UCD calls. The following illustration shows the typical call flow for this service.
1. Agent logs into the UCD group.
2. CIX receives a call from PSTN or extension.
3. The call is routed to voice mail which provides the initial greeting using the auto attendant service.
4. The voice mail can be configured to prompt callers to enter the destination number or to route the call to the pre-determined destination.
5. The voice mail transfers the call to the UCD pilot group.
6. According to the hunting rule (distribute), the call is delivered to an idle agent who logs in to this hunting group.
If no agent is available in the hunting group, the call is queued to the UCD pilot group.
The caller may hear the Music on Hold (MOH) or Ring Back Tone (RBT) depending on the configuration. If the call cannot be answered within the preconfigured time, the call is routed to an overflow destination.
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Feature Operations
Uniform Call Distribution
Login/Logout
Login and Logout is controlled by the Login key assigned to the agent phone (see
Strata CIX Programming Manual, Volume 1 for details). The Log status is displayed on the Login key as shown below
•
Login - Key is On Steady
•
Logout - Key is Off
The Login/Logout feature is applied to the call which terminates to UCD pilot only.
Therefore, the call can terminate to agent Prime or Phantom PDN directly even if the agent is in Logout state. Also, Login/Logout can be activated by an access code. The default numbering plan is shown below.
Access Code
#6061
#6062
#6161
+
DN
+
#
#6162
+
DN
+
# where DN = the Directory number of the agent station.
Feature
Login - from Agent Station
Logout - from Agent Station
Login - Agent Station (DN) from another station
Logout – Agent Station (DN) from another station
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Strata CIX IP5000-series Telephone UG 10/08
ADM/DSS Console
5
This chapter provides an overview of the optional units that can be connected to the
IP5000-series telephones.
Add-on Modules
The following Add-on modules provide additional buttons:
• 10 Button LCD Module (LM5110), up to two supported per telephone .
• 20 Button Add on Module with paper keystrip (KM5020), up to two supported per telephone.
• Digital Direct Station Selection (DSS) Module with 60 buttons and Paper Keystrip, up to three supported per telephone.
Note
The LM and KM modules can be used in conjunction with one telephone.
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ADM/DSS Console
ADM
ADM
Buttons and LEDs
The 10 button LCD add on module and the 20 button keystrip add on modules have programmable feature buttons that can be assigned as Exchange Line,
Directory Number, DSS, One Touch Speed Dial or any other programmable feature (shown right).
When a Programmable Feature Button is programmed as a DSS button or a Line button, it will have an LED that provides a status of the outside line or station assigned to it. The DSS button acts like a speed dial button to a specific extension.
• A station or line shows steady red when in use by others; green when in use by your extension.
• A DSS LED will flash red while making a call and turn intermittently green once connected.
• An outside Line LED is green when the outside line is in use by your extension. It is red if it is in use by another telephone user.
Strata CIX IP5000-series Telephone UG 10/08
ADM/DSS Console
ADM
Adding an ADM
For installation instructions, please refer to the Strata CIX Installation & Maintenance.
Please read the caution, if you are connecting the ADM with the telephone or moving the telephone with the ADM.
CAUTION! Unplug the line cord from the IP5000-series telephone before attaching the ADM. Plugging the ADM cable in while the
IP5000-series telephone is powered will damage or impair the functionality of the telephone, ADM or both.
Brightness Control
To change the Brightness Control for a 10 button LCD add on module, refer to
“Brightness Control” on page 15
.
Keystrip Labels
To label the keystrip buttons on the 10 button LCD add on module, refer to
“Keystrip Labels” on page 17 .
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ADM/DSS Console
DSS Console
DSS Console
The 60 button Direction Station
Selection (DSS) Console operates alongside a digital telephone to provide
60 (up to 180) additional buttons (shown right).
The 60 programmable feature buttons can be assigned as exchange line, extension, DSS, One Touch Speed Dial or any other flexible feature.
The IDM5060 (IP DSS module) console uses dual red and green LEDs to show call and feature status.
DSS Buttons
DSS buttons can appear on both the ADM and DSS Console. Each DSS button is associated with a particular station in your telephone system. DSS buttons can transfer an outside call to the associated station or make a direct call to the associated station.
The DSS LED lights steady red when the station associated with the DSS button is ringing, busy on a call, or is idle, but all appearances of the station’s extensions are busy or in-use by other stations. When the associated DSS button is in the Do Not
Disturb mode, the LED blinks red at a slow rate.
DSS buttons cannot directly call station Phantom extension numbers, Distributed
Hunt Group Directory Numbers, or ACD Groups. DSS buttons may be configured as
One Touch Buttons that may be programmed to call these destinations.
Calling a Station
To call a station’s extension from either a DSS console or a ADM, press the DSS associated with the station.
A station call with a DSS button can be made on-hook or off-hook, and with Voice
First or Tone signalling. After pressing the button, treat the call like any other station call made from an IP telephone.
Strata CIX IP5000-series Telephone UG 10/08
ADM/DSS Console
DSS Console
Transferring to an Idle Station
You can transfer internal or outside calls to an idle station from either a DSS console or a ADM.
To transfer a call to an idle station
1. Press the DSS button corresponding to the station to be called.
The call is placed automatically on hold. The Line or extension LED flashes green at double the on-hold rate, and the DSS LED flashes green. You hear a single ring tone. (If using the Tone signalling mode, you hear successive ring tones.)
2. Announce the call.
With Tone signalling, you would have to wait for the called station to answer before announcing the call.
3. Hang up.
The call rings the called station when you hang up. While the called station is ringing, the DSS LED is steady red, and the Line LED flashes green at the on-hold rate or if on a extension button, it goes idle.
When the called station answers the call, the DSS LED stays steady red, and the
Line LED becomes steady red.
4. If the station does not answer before a period set in system programming, the call recalls your station.
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ADM/DSS Console
DSS Console
Call Transfer with Camp-on
You can transfer a call to a busy station from either a DSS console or an ADM. Use the DSS to transfer the call, even though the DSS LED associated with the station you are “transferring to” is red.
To transfer call to a busy station
1. Press DSS corresponding to the busy station to be called.
You may hear a busy tone. The original caller is placed automatically on hold. The
Line or extension LED flashes green at double the on-hold rate, and the DSS LED remains steady red.
2. Hang up.
The call rings the called station once with the camp-on tone. While the called station is receiving this tone, the Line LED flashes green (on-hold rate) or if you are on a extension button, it goes idle. The [DSS] LED remains steady red.
When the called station answers the transferred call, the Line LED becomes steady red. The [DSS] LED remains steady red.
Note
If the busy station is in the Do Not Disturb mode, the call will not transfer, but will recall your telephone immediately.
If the call is not answered after a specified Recall time set in system programming, camp-on is cancelled and the transferred call rings back.
Call Answering (Outside Line)
If your ADM or DSS console is equipped with a
Line
button, you can answer outside line calls from the ADM or DSS console as you would from a digital telephone.
To answer an incoming outside line call to a ADM or DSS Console, press the flashing
Line
.
Speed Dial
Your ADM or DSS console may be equipped with (Speed Dial) buttons that can be programmed to dial telephone numbers or to access features. buttons on either the ADM or DSS console function like buttons on digital telephones.
86
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ADM/DSS Console
DSS Console
Paging
You can make an announcement page to a group of telephone speakers selected in system programming with
All Call Page
on the DSS console. (if programmed) on either the DSS console or the ADM can be used for page
announcements. See “All Call Page” on page 69
.
Call Forward Override (DSS Override)
Either the DSS buttons on your DSS console or the associated telephone can be set in system programming to ring stations that are in the Call Forward mode, instead of being forwarded. Usually the console’s telephone is the unit activated to perform this function. Among other applications, this feature can be used to notify a person who forgets to deactivate the Call Forward feature after returning to the office.
To override call forward with the console’s associated telephone
1. Press or extension button.
2. Dial the station number set for call forward.
Make the call as you would from any other station. This procedure assumes your station has a typical program setting.
To override call forward with your DSS Console
Press the station DSS button set for Call Forward.
Night Transfer Button
This button enables a pre-programmed station to place the system into Day, Day2 or
Night Mode. See your System Administrator for information on the settings for Day,
Day2 or Night Mode. These modes will transfer calls to a designated location or voice mailbox, depending on programming.
1. Press
Night Transfer
.
2. Press the desired Mode number:
• Press
1
for Day Mode (LED remains off).
• Press
2
for Day2 Mode (LED flashes red).
• Press
3
for Night Mode (LED is solid red).
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ADM/DSS Console
DSS Console
This page is intentionally left blank.
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Headset and Handset Operation
6
The IP5000-series telephones come standard with a built-in headset interface.
Recommended Headsets
For an extensive list of recommended and supported headsets please contact the technical support at [email protected]
Important!
If you experience any electrical interference when using a wireless headset, please follow headset manufacturer's recommendations or ensure the headset base unit is at least six inches from your telephone.
Headset and Handset Interactions
When headset is connected and handset is off hook, you can use handset only.
When headset is connected and handset is on hook, you can use headset.
The handset and headset cannot be used simultaneously.
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90
Headset and Handset Operation
AUTO or CARBON Setting
AUTO or CARBON Setting
There exist two types of headsets: ECM and Carbon. The default setting on the telephones is AUTO. When the headset is connected to the Headset Modular
Connector of the telephone, the AUTO setting enables the headset I/F current detector to determine which headset type is connected (EMC or Carbon). If the current is marginal using a carbon headset (only) and performance is not good, change the setting to CARBON.
To change the setting from Auto to Carbon
Telephones: All except the Single Line Telephone
1. Press
3+6+9+
(simultaneously).
2. Press
0
.
3. Press
FB6
to toggle Handset On/Off.
Press
FB11
to toggle Headset On/Off.
FB LED On: CARBON
FB LED Off: AUTO (default)
4. Press to set the option.
5. Go off-hook, then on-hook to exit the program mode.
To change the headset transmit sensitivity level to Low or Normal
1. Press
3+6+9+
2. Press
0
.
(simultaneously).
3. Press .
4. Press
FB12
to toggle On/Off.
FB LED On: Low
FB LED Off: Normal (default)
5. Press to set the option.
6. Go off-hook, then on-hook to exit program mode.
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Headset and Handset Operation
Headset Transmit Level Adjustments
Headset Transmit Level Adjustments
To set the level of the Headset Transmitter for IP5000-series telephones
1. Press
3
+
6
+
9
+
2. Press
#
.
(simultaneously).
3. Press .
4. Set the headset transmit level using FB1, FB2 and FB3. See table below.
Headset Transmit Level
Transmit
Level
SLT
Max. (louder)
FB1
Press 1 and Msg
OFF
ON
FB2
Press 2 and Msg
OFF
OFF
OFF
Default ON
OFF
ON
Min. (softer)
OFF
ON
Note
ON means LED ON; OFF means LED OFF
ON
ON
OFF
OFF
ON
ON
5. Press .
6. Go Off-hook, then on-hook to exit the program mode.
FB3
Press 3 and Msg
OFF
OFF
OFF
OFF
ON
ON
ON
ON
Level
+12 dB
+8 dB
+4 dB
0 dB
-4 dB
-8 dB
-12 dB
-16 dB
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Headset and Handset Operation
Handset Level Adjustments
Handset Level Adjustments
Change the Carbon setting if a Carbon type handset or headset is connected to the handset jack.
To change the Carbon Setting
1. Press
3+6+9+
2. Press
0
.
(simultaneously).
3. Press
FB6
to toggle On/Off.
FB, LED On: Carbon type handset
FB, LED Off: IP5000 ECM handset (default)
4. Press to set the option.
5. Go off-hook, then on-hook to exit the program mode.
To adjust the Handset Transmit Level for IP5000-series telephones
1. Press
3
+
6
+
9
+ (simultaneously).
2. Press .
3. Press .
FB1: -8~6 [db] (default 0 [db])
4. Press to set the option.
5. Go Off-hook, then on-hook to exit the program mode.
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Headset and Handset Operation
Handset Level Adjustments
To adjust the Handset or Headset Receiver Level for IP5000-series telephones
1. Press
3
+
6
+
9
+ (simultaneously).
2. Press .
3. Press .
4. Set the level FB2: -8~6 [dB] (default: 0 dB).
5. Press to set the option.
6. Go Off-hook, then on-hook to exit the program mode.
To adjust the Handset Side Tone Level for IP5000-series telephones
Note
This feature is not supported on the Single Line Telephone.
1. Press
3
+
6
+
9
+ (simultaneously).
2. Press .
3. Press .
4. Set the level using the buttons shown in the table below.
5. Press
Button
FB3
FB4
Input
1
2
0~12 [dB]
to set the option.
Meaning
Side Tone Off
Side Tone On
Side Tone Level (default = 0)
6. Go Off-hook, then on-hook to exit the program mode.
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Headset and Handset Operation
Handset Level Adjustments
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User Programming
7
User programming allows you to customise your LCD telephone. You will be able to:
• Enter numbers in your personal Speed Dial list
• Program One Touch and Programmable Feature Buttons
• Register Call Forward assignments
• Assign Message Waiting Keys
• Assign the background music (BGM) source to be played over the telephone’s speaker
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User Programming
Programming Feature Buttons
Programming Feature Buttons
You can use the User Programming Mode (described below) for customising your
IP5000-series display telephone without the aid of an Administrator or Service
Technician. The User Programming mode is accessed with a
Program
button
assigned to a Programmable Feature Button or through an access code. User
Programming enables users to customise these features:
•
Programmable Feature Buttons – The IP5000-series telephones have 10 or 20
Programmable Feature Buttons to which the user can assign any one of approximately 50 different features. Once a Programmable Feature Button is programmed, press the button anytime you need to use the feature.
Note
Directory number and external line buttons cannot be added or deleted, but their
ring tones can be individually changed. See “Ring Tones” on page 17
.
User Programming Mode
To enter User Programming Mode, press the
Program
button
...or dial
#9876
. “USER PROG MODE” appears on your LCD. The Program
LED is steady green.
To exit User Program Mode Lift the handset off-hook / on-hook.
Programmable Feature Button Codes
Programmable Feature Buttons are the unassigned buttons on your keystrip that can be used to store features. The number of available Programmable Feature Buttons depends on your telephone model and how the buttons are preassigned by the System
Administrator.
The following steps enable you to program features onto Programmable Feature
Buttons.
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User Programming
Programmable Feature Button Codes
Setting/Changing a Programmable Feature Button’s
Function
1. Press
#9876
to enter User Programming Mode.
2. Press .
3. Press the Programmable Feature Button to set or change.
4. Enter the Programmable Feature Button Code (see Table 12
), plus any optional parameters.
5. Press the same Programmable Feature Button (flashing) to save the setting. “DATA
PROGRAMMED” appears on your LCD.
Table 12
Feature
Account Code
Programmable Feature Button Codes
Automatic Busy Redial - On
Automatic Callback
Code
660
150
160
530
Background Music
Call Forward - Any Calls
All Call
Busy
No Answer
340
350
360
370
Busy No Answer
Call Forward - External (Outside) Calls
All Call
Busy
No Answer
Busy No Answer
Call Park Orbit
Call Pickup
Incoming - Group Pickup
430
Incoming - Directed Extension Pickup
440
Incoming - Directed Group Pickup
450
Incoming - Directed Extension Pickup
460
On hold - Local Retrieve
490
On hold - Remote Retrieve
On hold - Outside Line Retrieve
500
480
On hold - Directed Extension Retrieve
510
On hold and Incoming
520
Incoming - Any External Call
470
380
390
400
420
170
Feature
Caller ID
Cancel
Do Not Disturb (On/Off)
Door Lock Cancel
DSS Button
Flash - Short
Flash - Long
Microphone Cut-off
One Touch Button
Paging
Page All Groups
Page Individual Groups
Emerg. Page - Individ. Group
220
230
250
Emerg. Page - All Groups
Answer Page - All Groups
240
590
Phantom Extension Message Waiting
560
Privacy
320
Privacy Release
Night Transfer
Record to VM
Pause/Resume recording
Release Button
Release/Answer
Split
Speed Dial
User Programming Mode
330
600
630
640
270
280
860
260
650
Code
580
290
180
540
610
200
210
840
570
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User Programming
One Touch Buttons
One Touch Buttons
One Touch buttons can be used for storing frequently used features or dialled numbers, such as Speed Dial numbers (use Speed Dial Codes to store additional numbers). One-touch buttons can be preassigned to your telephone – your System
Administrator can help you identify them.
If you do not have a One Touch button, but you have an available Programmable
Feature Button, you can convert the Programmable Feature Button to a One Touch button. Perform the procedure called
“Setting/Changing a Programmable Feature
(in Step 4, enter the access code for One Touch button).
Once you have created a One Touch button, you can change the function by using the following procedure.
Changing a One Touch Button
1. Press
#9876
to enter User Programming Mode.
2. Press the One Touch button to be set.
3. Enter the digits or special buttons for the function to be dialled. You can include the following in the dial string:
• Dial pad digits
0
~
9
.To program special characters, see Table 13
.
• A maximum of 32 characters.
• Station and System Speed Dial index numbers can be entered. The Speed Dial index number will automatically dial out on the extension or Line programmed on the One Touch button with the associated Speed Dial index number.
• Function buttons, except One Touch or a
Program
button.
• Handset hooking (on-hook/off-hook) cannot be recorded.
4. Press the One Touch button to save the entry.
We suggest labelling the One Touch button on your button strip.
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User Programming
One Touch Buttons
Table 13 Special Characters
Entry
*
*
+
(1~9)
Meaning
Indicates “stop.” The One Touch button blinks rapidly and stops the delivery of the remaining digits in the string until it is pressed again. Multiple “stops” can be programmed into one string.
Pause (1~9) seconds. If you need to pause longer than nine seconds, enter additional pause escape sequences. For example, to insert a 17-second pause, enter
*9*8
. The display of a pause in the Speed Dial Number shows a “P” without specifying the duration. In this example, you would see “PP.”
**
*
#
*
#
Example of Special Character Usage
To create a One Touch for Park and Page under one button, program the following sequence under the One Touch button.
CNF #33*** FB1 #30
CNF
– puts the caller on hold and gets new dial tone.
#33
– code to park call
**
– this special character outputs a single * which will select an available orbit and display the selected orbit on the phone.
*
– This special character is a Stop. The dial string pauses and enables the user to view the selected orbit on the display. The dial string will restart from this point when the One Touch button is pressed again.
FB1
– gets new dial tone on the PDN
#30
– code for All Call Page which allows the user to page the location of the orbited call.
To Use a One Touch Button
Press the One Touch button.
Setting/Changing a Personal Speed Dial Code
See “Storing a System/Station Speed Dial Number” on page 72 .
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User Programming
Feature Codes
Feature Codes
Feature Access Codes are entered as a sequence on your telephone to use a particular feature.
For an example of Call Forward, see “Call Forward Examples” on page 45
.
I
Table 14 Feature Access Codes
Feature
Feature Access Code Sequences
1
Account Code (while on a call)
Attendant Console
+
#46
, dial account code digits
Ext. button +
0
Automatic Busy Redial - On
Automatic Busy Redial - Off
+
#441
, hang up
Ext. button +
#442
Automatic Callback (while on a call)
4
when you hear busy tone
Automatic Callback Cancel
Ext. button +
#431
Background Music
Telephone Speaker On
Telephone Speaker Off
External Speaker On
External Speaker Off
Ext. button +
#490
+ music source no. (1~15) +
#
Ext. button +
#491
+
Ext. button +
#492
+ music source no. (1~15) +
#
Ext. button +
#493
+
Call Forward - See Table 19 on page 151
.
Call Park
Activate (while on a call)
Retrieve
(while on a call)
+
#33
+ Orbit Number (
7000
~
7019
) or an Ext.
No.
Ext. button +
#32 + Orbit Number ( 7000
~
7019
) or an
Ext. No.
Call Pickup
Directed DN pickup of ringing or held calls.
Ext. button +
#5#6
+ Ext. No
Directed DN pickup of ringing, held or parked calls.
Incoming - Group Pickup
Incoming - Directed Extension Pickup
Incoming - Directed Group Pickup
Incoming - Directed Extension Pickup
All Call Page, Group Page and/or
External Page Pickup of page
Call Pickup for calls on Hold
Local Pickup (call held on this phone)
Ext. button +
#5#29
+ Ext. No. to be picked up
Ext. button +
#5#34 + Group Number to be picked up
Ext. button +
#5#5 + Primary Ext. No to be picked up
Ext. button +
#5#32 + Group Number to be picked up
Ext. button +
#5#22 + Ext. Number
Ext. button +
#5#36
+ Page Zone No. (01~08)
#5#5
+ Ext. No. of another phone being paged.
Ext. button +
#5#71
100
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User Programming
Feature Codes
Table 14
Feature Access Codes (continued)
Feature
Activate MW at another Station without Ringing
Feature Access Code Sequences
1
Remote Pickup (pickup another extension)
Ext. button +
#5#72
+ Primary Ext. No.
Pickup an Outside Line on Hold
Pickup a an on Hold
Conferencing - Three Way
Dialling Special Characters from a Rotary Phone
Simulate Dialling
*
Simulate Dialling
#
Dial
441
Dial
440
DISA Security Code - Change
Ext. button +
#658
+ old Security Code (1~15 digits) +
#
+ new Security Code (1~15 digits)
+
#
Distinctive Ringing - See
Do Not Disturb
Ext. button +
#5#73 + Outside Line on hold (001~128)
Ext. button +
#5#74 + Ext. No. on hold
#494
Local - On
Local - Off
Remote - On
Remote - Off
Door Lock Control
Door Phone Calling
Emergency Call
Flash - Short
Flash - Long
LCD Language (Change)
LCR (Outgoing Call)
Ext. button +
#6091
Ext. button +
#6092
Ext. button +
#6191
+ ext. no. of the phone where DND will be set + Pass Code Number
+
#
Ext. button +
#6192
+ ext. no. of the phone where DND will be set + Pass Code Number
+
#
Ext. button +
#12 + Door Lock Number
Ext. button +
#15
+ Door Phone No. (01~24, depending on system size)
Ext. button +
#911
Ext. button +
#450
Ext. button +
#451
Ext. button +
#495
+ Language No.
Ext. button +
9
Message Waiting (MW)
Manually turn off MW LED
Retrieve a received MW
Ext. button +
#409
Ext. button +
#408
#63
+ Ext. no. (where you want to light the MW LED)
Cancel MW at another Station without Ringing
Messaging - Advisory
#64
+ Ext. no. (where you want to turn off the MW LED)
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User Programming
Feature Codes
Table 14
Feature
Feature Access Codes (continued)
Advisory Message - Activation
Advisory Message - Cancellation
Network Access Code (Private
Network)
Night Ring Answer
Off-hook Call Announce or Busy
Override
Override
Busy, Do Not Disturb
Executive
Paging
Page All Groups
Page Individual Groups
Emergency Page - Individual Group
Emergency Page - All Groups
Answer for External Group Page
Repeat Last Number Dialled
Feature Access Code Sequences
1
Ext. or Phantom Ext. button +
#411
+ Message No. (see
table in “Advisory Messages” on page 38
). Hang up.
Ext. or Phantom Ext. button +
#412
. Hang up.
8
+ Private Network No.
Ext. button +
#5#39
Voice First:
2
; Tone First:
1
,
21
,
12
, or
5
, depending on programming for your phone.
After reaching a busy or DND station, press
After reaching a busy station, press
3
Ext. button +
#30
Ext. button +
#31 + Page Zone No. (01~08)
Ext. button +
#38 + Group Number
Ext. button +
#37
Ext. button +
#5#36 + Page Zone No. (01~08)
Ext. butt on
+
*
0
2
.
102
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User Programming
Feature Codes
Table 14
Feature Access Codes (continued)
Feature
Speed Dial (Storing an SD number)
Feature Access Code Sequences
1
Station
2
System
2
Speed Dial (Dialling a stored SD number)
Station
2
4
+
nnn nnn = 100~199 Station SD bin numbers
System
2
4
+
nnn nnn = 200~999 System SD bin numbers
Start Application
Travelling Class Override
#18
Enter Code
Change Code
#471
, then dial number (enter LCR code if required)
#69
+ Index Number + old Code +
#
+ new Code +
#
Uniform Call Distribution
#66 + nnn
+ Phone No.
3
+
# nnn = 100~199 SD bin numbers
#66 + nnn
+ Phone No.
3
+
# nnn = 200~999 SD bin numbers
Login from Agent Station
Logout from Agent Station
#6061
#6062
Login to Agent Station—another
Station
#6161
Logout to Agent Station–another
Station
User Programming Mode
Voice Mail (VM)
#6162
#9876
Direct Transfer to Voice Mail
Volume Control - Beep
Volume Control - Ringing
While on a call, press +
#407
. Dial VM mailbox number (usually Ext. Number) +
#
.
With handset off-hook, press
#6101
.
Press
Vol
or .
With handset on-hook, press
#6102
.
Press
Vol
or .
1. If you have “hot dialling,” you do not need to press Ext. button as part of the sequence.
2. Stations must be assigned/enabled SD capabilities in system programming by an Administrator in Program 200-30 (System SD) and Program 200-35 (Station SD).
3. Refer to
Table 10 on page 73 to see how to enter
*
and # into a speed dial number.
4. If your telephone does not have a Spdial button, press the * button, then dial the three digit Speed dial number (nnn).
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User Programming
Feature Codes
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Administrator Programming
8
Initialising the IP Telephone
CAUTION!
If you initialise the IP telephone, all settings return to default.
1. Press
3
+
6
+
9
+
2. Press
Vol
▲
.
3. Press
(simultaneously).
Note
Steps 4~6 are optional.
4. Press
FB01 to initialise the telephone’s function settings (LED On = initialise,
LED Off = don’t initialise). See
“IP Telephone Function Settings” on page 109
for details.
5. Press
FB02 to initialise LCD contrast setting (LED On = initialise, LED OFF = don’t initialise).
6. Press
FB03 to initialise the telephone’s IP network connection settings (LED On =
initialise, LED Off = don’t initialise). See “IP Setup Instructions”
for details.
Note
When initialising an IP5122-SDC telephone, press FB4 to initialise the local exchange line setting.
7. Press again to complete the initialisation process.
8. Go off-hook and hang up.
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Administrator Programming
IP Setup Instructions
IP Setup Instructions
The following steps must be completed before starting the telephone setup. The IP password will be assigned by the Telephone Administrator and is the verification step of the telephone registration with the CIX (xIPU).
To enter the Password
1. Press
3
+
6
+
9
+ (simultaneously).
2. Press
2
, then press for the Network Setting Mode.
3. Press
Next
(for 20 button phone)
...or
Next Next
(for 10 button phone).
4. Press
FB26
, then enter the Password.
6. Lift the handset off-hook / on-hook to save the settings.
Telephone Setup
1. Press
3
+
6
+
9
+
2. Press
2
, then press
(simultaneously).
to select the Network Setting Mode.
3. Press
FB1
to see if the DHCP server is in use or not. Press one of the following
(normally, use
1
: manual setting):
1
: manual setting, then press
Enter the router address, then press manual setting.
.
2
: auto setting by DHCP server, then press . Go to Step 7 below.
4. Press
FB2
. Enter the IP address for this IP endpoint and press period in an IP address, press the is “192.168.1.241,” press
192
*
168
*
1
*
241
).
. To enter the
* button on your dialpad (e.g., if the IP address
5. Press
FB3
. Enter the subnet mask number and press mask address is “255.255.255.0, press
255
*
255
*
255
*
0
. (e.g., if the subnet
).
6. If the IP endpoint is connected to a router or other gateway device, press
FB4
.
. Only used if Step 3, above, is set for
7. Press
FB5
. Enter a Station ID for the IP endpoint and press your telephone’s primary number (PDN).
. This is usually
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IP Setup Instructions
8. Press
FB6
to enter the CIX Strata Net node number of the CIX node that contains the xIPU to which this IPT interfaces, then press . This FB setting is for CIX networked systems only.
9. Press
FB11
for xIPU IP address mode. Press one of the following:
1
: manual setting, then press . Press
FB12
and enter the xIPU IP address, then press format
192
*
. (e.g., if the xIPU IP address is “192.168.1.241,” enter it in this
168
*
1
*
241
).
2
: auto setting by broadcast, then press .
10. Press again to set all the above data.
11. Go off-hook and hang up. The IP endpoint will search for the xIPU, initialise and then set the IP address (from 20 sec. to 60 sec.). Time, Date and PDN displays on
LCD when the information is set.
Notes
• See
Table 15 on page 109 for an explanation of the LCDs that you will see during
this procedure.
• If registration fails, check with the Administrator for the correct password (FB26).
To manually set up the VLAN ID
The following steps are for manually setting the VLAN ID in an IPT. If this system is not using VLAN tags or is using only the default (VID = 1) value, these steps are not required.
1. Press and then
3
+
6
+
9
+
“Program Select =”
(simultaneously). The display will show
2. Press
2
, then press the soft key Scrl until
FB21
is indicated.
3. Press
FB21
for VLAN Enable/Disable; 1 = Enable VLAN, 2 = Disable VLAN.
4. Press
FB22
to enter the VLAN ID (1 – 4094) for this phone.
5. Press
FB23
set the PC Port Type, 1 = Access, 2 = Trunk.
6. Press
FB24
to enter the PC Port VLAN ID (1 – 4094).
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Initial Start-up
Initial Start-up
When an IP5000-series telephone is connected to power it will initialise then attempt to connect to the Strata CIX system. The start-up sequence indicators are described below.
1. All of the Feature Buttons (FB) will light green.
2. Next, all of the FBs will go out.
3. The FBs will light, red, in sequence, one row at a time from the bottom of the telephone until all of the FBs are lit.
4. The FB will all light green, then go out.
5. The telephone status will be displayed on the LCD.
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IP Telephone Function Settings
IP Telephone Function Settings
These steps enable you to turn On/Off button beeps, room noise cancellation, handset
Busy Override, and headset volume control. You can also adjust the setting for carbon headsets vs. non-carbon headsets.
1. Press
3
+
6
+
9
+
2. Press
0
then .
(simultaneously).
3. Press the Feature Buttons to turn the LEDs On/Off (see
Table 15 IP Telephone Function Settings
FB
FB1
FB12
FB4
LED ON
Buttons beep. (Default)
Speakerphone/Microphone sensitivity is lower.
Enable handset Busy Override (BOV) tone.
Handset carbon supported.
LED OFF
Buttons do not beep.
Speakerphone/Microphone sensitivity is normal. (Default)
Disable handset BOV. (Default)
FB6
FB11
Turn LED On if carbon headset is attached.
Auto (default)
Turn LED Off if carbon headset is not attached. (Default - recommended for GN
Netcom Headset GN9330)
4. Press to set the above data.
5. Lift the handset off-hook / on-hook to save the settings.
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Setting the IP Telephone Headset Transmit Volume
Setting the IP Telephone Headset Transmit
Volume
1. Press
3
+
6
+
9
+
2. Press
#
.
(simultaneously).
3. Press
4. Press the Feature Buttons to turn the LEDs On/Off for the desired volume
transmission level (see Table 16
).
Table 16 Volume Level Transmitted from Headset Microphone
FB3
ON
ON
ON
ON
OFF
OFF
OFF
OFF
LEDS
FB2
ON
ON
OFF
OFF
ON
ON
OFF
OFF
FB1
ON
OFF
ON
OFF
ON
OFF
ON
OFF
Transmit Level
Level 7 (min.)
Level 6
Level 5
Level 4
Level 3 (initial value)
Level 2
Level 1
Level 0 (max.)
5. Press FB4 for headset voice output in speakerphone mode (LED On = with, LED
Off = without).
6. Press to set the above data.
7. Go off-hook and hang up.
Viewing IP Telephone Terminal Information
1. Press
3
+
6
+
9
+
2. Press
1
, then press
(simultaneously).
.
3. Press
FB1
to view IPT firmware version (application and boot versions, read only).
4. Press
FB2
to view IPT MAC address (read only).
5. Lift the handset off-hook / on-hook to save the settings.
Note
FB03 will display the Regional Code (default 0); FB04 will display the connecting IPU address.
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Reset Factory Default Settings
Reset Factory Default Settings
To reset the LCD settings to Factory defaults
1. Press
3
+
6
+
9
+ (simultaneously).
2. Press Volume
S
3. Press to access Initialising Mode.
FB01 – Resets Terminal Data (This includes Handset Volume and Handset/
Headset sidetone.)
FB02 – Resets LCD Contrast / Backlight data
FB03 – Resets Network data.
FB04 – Resets Analogue exchange settings (on IP5122-SDC only).
4. Press FBxx to turn on initialisation FB will light red.
5. When FB’s have been selected, press to save the settings.
6. Lift the handset off-hook /on-hook to perform initialisations. Telephone will reset.
Handset Volume
1. Press
3
+
6
+
9
+ (simultaneously).
3. Press to access Sound Level Setting Mode.
FB01 – Sets Handset Transmit (Tx) volume
FB02 – Sets Handset Receive (Rx)
4. Press FBxx and enter a value from -8dB to +6dB. Default value is 0. (Tx/Rx)
Note
To enter a negative number, use the * key in place of the “-” sign.
5. Press to save settings.
6. Lift the handset off-hook /on-hook to save settings.
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Reset Factory Default Settings
LCD Backlight Setting
1. Press
3
+
6
+
9
+ (simultaneously).
2. Press
3. Press , display shows LCD backlight setting.
4. Press
FB01
to change Backlight mode.
5. Enter:
1
2
3
= Always Off
= Always On
= On-Demand
6. Press to save the setting.
7. Press
FB02
to change the backlight timer.
8. Enter value from 1~30 for a 10~300 second time (default 3 for 30 seconds).
9. Press
10.Press
to save the setting.
to return to the IP Programming Mode display.
11. Lift the handset off-hook /on-hook to save settings.
LCD Backlight Brightness Control
The LCD Backlight can be used at four different levels.
1. Press
3
+
6
+
9
+ (simultaneously).
2. Press
Dim
or
Bright
softkey to reach the prefered brightness.
3. Lift the handset off-hook /on-hook to save settings.
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Reset Factory Default Settings
Handset / Headset Side Tone Volume Setting
1. Press
3
+
6
+
9
+ (simultaneously).
3. Press to access Sound Level Setting Mode.
FB03 controls Side Tone mode setting. Enter:
1 = Side Tone Off
2 = Side Tone On
FB04 controls Side Tone Volume.
Enter a value from 0dB to 12dB. Default is 0.
4. Press FBxx and enter the appropriate value.
5. Press
6. Press
to save the settings.
to return to IP Programming Mode display.
7. Lift the handset off-hook /on-hook to save settings.
LCD Contrast Setting
Available on backlit telephones.
To adjust the LCD contrast on the backlit telephones
1. Press and hold down the button.
2. Press and release
Vol
or
Vol
repeatedly.
Note
Holding down the Vol key does not continue to change the setting. The key must be pressed for each step of contrast change.
To adjust the LCD contrast on the Add-on Module
1. Press +
3
+
6
+
9
(simultaneously).
2. Press
Contrast +
or
Contrast -
softkey / button to increase or decrease contrast.
3. Lift the handset off-hook / on-hook to save settings.
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IP5131-SDL Settings
IP5131-SDL Settings
This section contains instructions to configure the IP5131-SDL telephone. All instructions found in this section pertain to the items found in the IP Configurations screen of the IP5131-SDL telephone.
Configurations
Press +
3
+
6
+
9
(simultaneously) to display the IP
Configurations main screen.
To access any of the screens that relate to an item on the Configurations screen
Press the soft key that corresponds to the item. The details pertaining to that item display.
Note
The following table explains each of the items displayed on the Configurations screen.
IP Configurations
Term Info Key Repeat
Network
Advance
Sound
Others
Net Diag
Factory
Initialize
Reset
Config
I
TEM
Term Info
Network
I
NFORMATION
D
ISPLAY
Displays the Software Version, the MAC address, the Regional
Code and xIPU address. You can press the EXIT soft key to go back to the IP Configurations screen.
Note
This screen is for display only and you cannot make any changes to the settings.
Page 1:Displays or sets the DHCP, IP Address, Subnet, the default gateway, station information and LIPU Address.
Page 2:Displays or sets node, IPU Mode, Primary IPU,
Secondary IPU and Port Settings.
Page 3:Displays or sets Auto Login Mode and Auto Login password.
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I
TEM
Advance
Sound
Others
Key Repeat
Net Diag
Factory Settings
Initialize
Reset
Saving Changes
Administrator Programming
IP5131-SDL Settings
I
NFORMATION
D
ISPLAY
Page 1:Displays or sets the Primary Name Server, the
Secondary Name Server, GRQ Port, RRQ Port, and AP Address
Page 2:Displays or sets the Admin address upper and lower bound, the User ID and password, as well as the Dynamic Port
Base.
Page 3:Displays or sets the VLAN Setting, PC Port type and PC
Port VLAN ID.
Page 1:Displays settings for Keybeep, Roam Noise, Handset
BOV, and Carbon Handset and Carbon Headset.
Page 2:Displays or sets the Headset and Handset Control
Modes as well as the Transmit and Receiver levels.
Page 3:Displays or sets the Sidetone Mode and Volume.
Displays or sets the Language, Input times and Backlight settings.
Displays or sets the Key Repeat settings including the Delay
Timer and Repeat Rate.
Displays an option for a Loop Back Test.
Displays ADM/Debug Mode, Display / Key Test and Display
Mode.
Displays or resets the following settings: all Data, Network,
Sound, Browser, LCD, Key Repeat, Others, Factory.
Displays an option to Reset the IP phone.
When Changes are made throughout the IP Configurations menus, the Set softkey saves the setting. Press Set until the IP
Configurations screen is displayed then press Reset softkey to reboot the phone to apply the settings.
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IP5131-SDL Settings
Table 17 IP5131-SDL Default Settings
Major items
Network Diagnosis 1
Minor items
Ping address
Network Setting
(Basic)
Network Setting
(Advanced)
1 DHCP server mode <ON/OFF>
2 IP address
3 Subnet mask
4 Default router address
5 Station ID
6 Node number
7
8
Libra Server/IPU address setting
<Manual / broadcast>
Libra Server/IPU IP address setting during manual setting
1
2
3
4
IP address setting for DNS Server
(Primary Name Server)
IP address setting for DNS Server
(Secondary Name Server)
GRQ port number
<1024-65535>
RRQ port number
<1024-65535>
5 IP address setting for application server
6
7
8
External administration terminal IP address upper bound
External administration terminal IP address lower bound
External administration user ID
9 External administration password
Initial value
0.0.0.0
ON
127.0.0.1
255.255.255.0
0.0.0.0
blank blank broadcast
0.0.0.0
0.0.0.0
0.0.0.0
1718
1719
0.0.0.0
0.0.0.0
0.0.0.0
9999
9999
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IP5131-SDL Settings
Table 17
Major items
IP5131-SDL Default Settings
Sound Setting
Minor items
1 Key beep <ON/OFF>
2 Room noise <ON/OFF>
3 Handset BOV <ON/OFF>
4 Carbon handset <ON/OFF>
5 Carbon headset <ON/OFF>
6 Headset Tx control <Normal / Low>
7
Headset Tx volume
<0:Min – 7:Max>
8
Handset Rx output <ON/OFF>
Key Repeat Setting
Other Setting
Factory Setting
9 Comfort noise <ON/OFF>
1 Key repeat <OFF/ON>
2
Repeat delay timer
<1:Short – 5:Long>
3
1
Repeat rate timer
<1:Fast – 5:Slow>
Language mode
<English (US/CA) / English (UK) /
French / Spanish>
2 Input timer mode <ON/OFF>
3
Input timer value
<1:Fast – 3:Slow>
1
ADM/DEBUG mode
<DEBUG / ADM>
2 Display/Key Test
3
Display mode
(IP5131)
IP5131
ON
1
1
Initial value
ON
OFF
OFF
OFF
OFF
Normal
4
OFF
ON
English(US/CA)
OFF
2
ADM
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IP5131-SDL Settings
Network Settings
To access the Network Setting screens
1. Press +
3
+
6
+
9
(simultaneously), choose the Network soft key.
2. From the IP Configurations screen, there are three screens for Network Settings
(shown below). Use the “
J
” and “
I
” soft keys to move from one screen to another.
Network Setting
DHCP : On
IP Addr : 192.168.0.10
Subnet : 0. 0. 0. 0
Dflt-GW : 0. 0. 0. 0
Station: 2000
Network Setting
Node : 1
IPU Mode : Broadcast
P-IPU : 192. 168. 0. 77
S-IPU : 0. 0. 0. 0
Port Setting: Dynamic
Network Setting
Auto Login Mode : Auto
Auto Login Password:
[Set] (1/3) [Cancel]
Config
[Set] (2/3) [Cancel]
Config
[Set] (3/3) [Cancel]
Config
The general operation on the Network Settings screens is as follows:
• To view details of an item displayed on the screens above, press the soft key that corresponds to that item.
• Press the Set soft key to rewrite the NV-RAM data if any setting of a minor item is changed. The screen will move to the Resetting Selection Screen. (The Resetting
Selection Screen will be described in detail later.)
• Press the Cancel soft key to cancel all the intended setting changes in the minor items and to go to the IP Configurations Screen without rewriting the NV-RAM data.
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IP5131-SDL Settings
DHCP Server Settings
1. Press +
3
+
6
+
9
(simultaneously).
2. From the IP Configurations screen, choose Network >
DHCP. The DHCP Mode screen displays.
The current default set is underlined.
3. Press the On or Off soft keys to change the set value.
4. Press the Set soft key to accept the change.
...or press the Cancel soft key to cancel the change.
DHCP Mode
On
Off
[Set]
Notes
• The Network Setting Screen displays when you press
Set or Cancel.
• DHCP is underlined in the display if you changed the setting.
Config
[Cancel]
• If the DHCP setting is changed from On to Off, then the “IP Addr” setting on the
Network Setting screen will be initialised to the initial value.
• The IP5131-SDL gets its IP address, Subnet mask, Default Gateway, DNS server address from DHCP server.
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IP5131-SDL Settings
IP Address
1. Press +
3
+
6
+
9
(simultaneously).
2. From the IP Configurations screen, choose Network >
IP Addr. The IP Address screen displays (shown right).
The current IP Address displays.
IP Address
192.168.0.10 :Current
:New
To change settings on the screen
The following applies to the IP Address, Subnet Mask,
Default Gateway, and Primary DNS Server.
1. Use the dial pad (1~0, *) to enter a new IP address.
Use
*
on the dial pad to enter a period (.) in an IP address.
Backspace = Vol-Down
[Set]
Config
[Cancel]
2. Press the Set soft key to select the setting change and go back to the Network Setting Screen.
On the Network Setting Screen, the item you changed will be underlined in the display (in this case the IP
Address).
Errors
Illegal Data
3. Pressing the Set soft key can give you an Error Screen if you incorrectly entered the address.
Config
[Ok]
4. Press the Ok soft key on the Error Screen to correct the entry. Five seconds after the Error Screen displays, the screen automatically goes back to the appropriate setting screen (in this case the IP
Address) and the address that resulted in an error will be displayed.
5. Press the Cancel soft key to cancel the setting change and to go to the Network
Setting screen.
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IP5131-SDL Settings
Subnet Mask
1. From the IP Configurations screen, choose Network >
Subnet. The Subnet Mask screen displays (shown right). The current subnet displays on the one-line text field.
2. Follow the steps
“To change settings on the screen” on page 120
.
Subnet Mask
255.255.255.0
Backspace = Vol-Down
:Current
:New
[Set]
Config
[Cancel]
Default Gateway Address
1. From the IP Configurations screen, choose Network >
Dflt-GW. The Default GW Address screen displays
(shown right). The current default Gateway Address displays on the one-line text field.
2. Follow the steps “To change settings on the screen” on page 120
.
Default GW Address
0. 0. 0. 0 :Current
:New
Backspace = Vol-Down
[Set]
Config
[Cancel]
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IP5131-SDL Settings
Station ID
From the IP Configurations screen, choose Network >
Station. The Station ID screen displays (shown right).
The current Station ID displays.
To Change or Add Information on this screen
1. Enter the New Station ID to change or add a Station
ID.
2. Press the Set soft key to accept the change
...or press the Cancel soft key to cancel the change and go to the Network Setting screen.
Station ID
2000
[Set]
Config
:Current
:New
Backspace = Vol-Down
[Cancel]
Notes
• Use the dial pad (1~0) to change or enter a new Station ID. Press
Vol
▼
to backspace.
• You can enter a maximum of seven digits.
• Pressing the Set soft key can give you an Error Screen if you incorrectly entered the Station ID.
• Press the OK soft key on the Error Screen to correct the entry. Five seconds after the Error Screen displays, the screen automatically goes back to the appropriate setting screen (in this case the IP Address) and the address that resulted in an error will be displayed.
Node Number
1. From the IP Configurations screen, choose Network >
Screen 2 > Node. The current Node displays
(shown right).
2. Enter the Node. You must be first program this node in eManager, Program 150, FB09.
3. Press the Set soft key to accept the change
...or press the Cancel soft key to cancel the change and go to the Network Setting screen.
Note
Notes above.
Node
1
[Set]
Config
:Current
:New
Backspace = Vol-Down
[Cancel]
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IP5131-SDL Settings
CIX System /IPU Address Mode
1. From the IP Configurations screen, choose Network >
> IPU Mode.
2. Press the Manual or Broadcast soft key to change the set value. The value set is underlined in the display.
3. Press the Set soft key to accept the change
...or press the Cancel soft key to cancel the change and go to the Network Setting screen [2/3].
IPU Mode
Manual
Broadcast
[Set]
Config
[Cancel]
CIX System/IPU Address Screen
There are two IPU’s that can be setup for an IP5000-series telephone P-IPU is the
Primary IPU (the first address, the phone will try to register to).
S-IPU is the Secondary IPU (the second address the phone will try to register to if the primary IPU cannot be reached.
1. From the IP Configurations screen, choose Network >
> x-IPU. The Primary or Secondary IPU address displays (shown right).
2. Follow the steps “To change settings on the screen” on page 120 .
Primary IPU IP
192.168. 0. 77 :Current
:New
Backspace = Vol-Down
[Set]
Config
[Cancel]
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IP5131-SDL Settings
Port Setting
1. From the IP Configurations screen, choose Network >
> Port Setting. The Port Setting screen displays.
2. Press the Dynamic or Static softkey to change the set value. The set value is underlined in the display.
3. Press the Set soft key to accept the change
...or press the Cancel soft key to cancel the change and go to the Network Setting screen [2/3].
Port Setting
Dynamic
Static
[Set]
Config
[Cancel]
Auto Login Mode (For IP Mobility)
1. From the IP Configurations screen, choose Network >
> > Auto Login Mode. The Auto Login screen displays.
2. Press the Auto or Manual softkey to set the value. The value set is underlined in the display.
3. Press the Set soft key to accept the change
...or press the Cancel soft key to cancel the change and go to the Network Setting screen [2/3].
Auto Login Mode
Auto
Manual
[Set]
Config
[Cancel]
Auto Login Password
1. From the IP Configurations screen, choose Network >
> > Auto Login Password. The Auto Login
Password screen displays.
2. Press the center button of the Navigation button to highlight the field.
Using the keypad, enter the password.
3. Press the Set softkey to cancel the change and go to the Network Setting screen [2/3].
Auto Login Password
:Current
:New
Backspace = Vol-Down
[Set]
Config
[Cancel]
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IP5131-SDL Settings
Advanced Network Settings
To access the Advanced Network Setting screens
1. Press +
3
+
6
+
9
(simultaneously).
2. Press Advanced softkey, the Advanced Setting screen appears.
Note
There are three screens for Advanced Settings (shown below). Use the and
soft keys to move from one screen to another.
Advanced Setting
P-DNS : 0. 0. 0. 0
S-DNS : 0. 0. 0. 0
GRQ Port : 0
RRQ Port : 0
AP Addr : 0. 0. 0. 0
Advanced Setting
Admin_U : 0. 0. 0. 0
Admin_L : 0. 0. 0. 0
User ID : 9999
Password : ****
Dynamic Port
Advanced Setting
VLAN : Disable
Phone VLAN ID : 1
PC Port Type: Access
PC Port VLAN ID : 1
VLAN : Disable
[Set] (1/3) [Cancel]
Config
[Set] (2/3) [Cancel]
Config
[Set] (3/3) [Cancel]
Config
The general operation on the Network Settings screens is as follows:
• To view details of an item displayed on the screens above, press the soft key that corresponds to that item.
• Press the Set soft key to rewrite the NV-RAM data if any setting of a minor item is changed. The screen will move to the Resetting Selection Screen. (The Resetting
Selection Screen will be described in detail later.)
• Press the CANCEL soft key to cancel all the intended setting changes in the minor items and to go to the IP Configurations screen without rewriting the NV-RAM data.
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IP5131-SDL Settings
IP Address for Primary DNS (Domain Name Server)
Note
If DHCP Mode is ON, you don’t have to set any parameters for the DNS server.
1. From IP Configurations > Advanced > P-DNS. The
Primary DNS Address screen displays (shown right).
2. Follow the steps
“To change settings on the screen” on page 120
.
Primary DNS Address
192.168. 0. 234 :Current
:New
Backspace = Vol-Down
[Set]
Config
[Cancel]
IP Address for Secondary DNS
1. From IP Configurations > Advanced > S-DNS. The
Secondary DNS Address screen displays (shown right).
2. Follow the steps “To change settings on the screen” on page 120
.
Secondary DNS Address
192.168. 0. 235 :Current
:New
Backspace = Vol-Down
[Set]
Config
[Cancel]
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IP5131-SDL Settings
GRQ Port Number
1. From IP Configurations > Advanced > GRQ Port.
The current GRQ Port Number displays (shown right).
2. Enter the New number. (Maximum 5 digits).
3. Press the Set soft key to accept the change
...or press the Cancel soft key to cancel the change and go to the Advanced Setting screen.
Note
For other notes, refer to
.
RRQ Port Number
1. From IP Configurations > Advanced > RRQ Port. The current RRQ Port Number displays (shown right).
2. Enter the New number. (Maximum 5 digits).
3. Press the Set soft key to accept the change
...or press the Cancel soft key to cancel the change and go to the Network Setting screen.
Note
For other notes, refer to
.
GRQ Port Address
0 :Current
:New
Backspace = Vol-Down
[Set]
Config
[Cancel]
RRQ Port Number
0 :Current
:New
Backspace = Vol-Down
[Set]
Config
[Cancel]
Application Server Address
1. From IP Configurations > Advanced > AP Addr. The current Application Server Addr screen displays
(shown right).
Note
The Application Server Address can be an IP
Address or a URL (alphanumeric). See “Dial Pad
Alphanumeric Characters” on page 128 to enter the
URL.
2. Follow the steps
“To change settings on the screen” on page 120
. Also see
for additional information.
Application Server Addr
192.168. 0. 235 :Current
:New
Backspace = Vol-Down
[Set]
Config
[Cancel]
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IP5131-SDL Settings
Table 18 Dial Pad Alphanumeric Characters
Dial Number of times to press the dial pad button
Pad
1 2 3 4 5 6 7
Buttons
7
8
5
6
3
4
1
2
9
0 (1st)
0 (2nd)
0 (3rd) space a d g j m p t w
“
.
* b e h k n q u x
/
#
+ c l i o r f v y
:
$
,
A
D
G
J
M s
T z
@
%
;
B
E
H
K
N
P
U
W
-
^
<
C goto a
F
I
L
O goto m
Q
V
X
_
&
=
0 (4th)
Press
] ‘ {
Vol ▼
button to back space
Press
0 for all punctuation marks l } goto .
Press
# to toggle between Alpha and Numeric modes
Press
*
to enter a period.
goto d goto g goto j
R goto t
Y
~
‘
>
8
S
9
goto p
(
?
Z goto w
)
!
[
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IP5131-SDL Settings
External Administration Terminal IP Address Upper Bound Setting
This screen can be used to set an External Administration Terminal IP Address Upper
Bound. External accessing is not enabled if the Upper and Lower bound IP addresses are initial values (0.0.0.0). External accessing is enabled if the External
Administration Terminal IP address is within the Upper and Lower bound IP address range.
1. From IP Configurations > Advanced > >
Admin_U. The External Administration Terminal IP
Address Upper Bound Setting screen displays (shown right).
2. Follow the steps “To change settings on the screen” on page 120
.
Admin Addr Upper Bound
0. 0. 0. 0 :Current
:New
Backspace = Vol-Down
[Set]
Config
[Cancel]
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External Administration Terminal IP Address Lower Bound Setting
This screen can be used to set an External Administration Terminal IP Address Lower
Bound. External accessing is not enabled if the Upper and Lower bound IP addresses are initial values (0.0.0.0). External accessing is enabled if the External
Administration Terminal IP address is within the Upper and Lower bound IP address range.
1. From IP Configurations > Advanced > >
Admin_L. The External Administration Terminal IP
Address Lower Bound Setting screen displays (shown right).
2. Follow the steps
“To change settings on the screen” on page 120
.
Admin Addr Lower Bound
0. 0. 0. 0 :Current
:New
Backspace = Vol-Down
[Set]
Config
[Cancel]
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IP5131-SDL Settings
External Administration User ID Setting
Use this screen to set an User ID. External accessing is enabled when the user can successfully log in with correct User ID and Password
1. From IP Configurations > Advanced > > User ID.
The External Administration User ID Setting screen displays (shown right).
2. Enter the New User ID to change or add a User ID
(maximum 16 characters).
3. Press the Set soft key to accept the change
...or press the Cancel soft key to cancel the change and go to the Advanced Setting screen.
User ID
9999 :Current
:New
Backspace = Vol-Down
[Set] [Cancel]
Note
For other notes, refer to
.
Config
External Administration Password Setting
1. From IP Configurations > Advanced > >
Password. The Password screen displays (shown right).
Password
:Current
:New
:New Again
To change or add a new password
Backspace = Vol-Down
Note
The Password can be alphanumeric, see
Alphanumeric Characters” on page 128
to enter the
Password.
[Set]
2. Press the Current soft key (left), then enter the Current
Password.
Config
3. Press the New soft key (left), then enter the New Password (maximum 16 characters).
[Cancel]
4. Press the New Again soft key, then re-enter the new password.
5. Press the Set soft key to accept the change
...or press the Cancel soft key to cancel the change and go to the Advanced Setting screen.
Note
For other notes, refer to
.
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Dynamic Port Base
1. From IP Configurations > Advanced > > Dynamic
Port Base. The Dynamic Port Base screen displays
(shown right).
2. Enter the new port number (maximum 5 characters).
3. Press the Set soft key to accept the change
...or press the Cancel soft key to cancel the change and go to the Advanced Setting screen.
Dynamic Port Base
48751 :Current
:New
Backspace = Vol-Down
[Set]
Config
[Cancel]
VLAN - Virtual LAN
1. From IP Configurations > Advanced > > >
VLAN. The VLAN screen displays (shown right).
2. Press the Enable or Disable softkey to change the set value. The value set is underlined in the display.
3. Press the Set soft key to accept the change
...or press the Cancel soft key to cancel the change and go to the Advanced Setting screen.
VLAN
Enable
Disable
[Set]
Config
[Cancel]
Phone VLAN ID
1. From IP Configurations > Advanced > > >
VLANID. The Phone VLAN ID screen appears
(shown right).
2. Enter the new number (maximum 5 digits).
3. Press the Set soft key to accept the change
...or press the Cancel soft key to cancel the change and go to the Advanced Setting screen.
Phone VLAN ID
1 :Current
:New
Backspace = Vol-Down
[Set]
Config
[Cancel]
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IP5131-SDL Settings
PC Port Type
1. From IP Configurations > Advanced > > >
PC Port Type. The PC Port Type screen displays
(shown right).
2. Press the Access or Trunk softkey to set the value. The set value will be underlined.
3. Press the Set soft key to accept the change
...or press the Cancel soft key to cancel the change and go to the Advanced Setting screen.
PC Port Type
Access
Trunk
[Set]
Config
[Cancel]
PC Port VLAN ID
1. From IP Configurations > Advanced > > > PC
Port VLAN ID. The PC Port VLAN ID screen displays (shown right).
2. Enter the new ID (maximum 4 characters).
3. Press the Set soft key to accept the change
...or press the Cancel soft key to cancel the change and go to the Advanced Setting screen.
PC Port VLAN ID
1 :Current
:New
Backspace = Vol-Down
[Set]
Config
[Cancel]
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Sound Settings
To access the Sound Setting screens
From the IP Configurations menu, choose the Sound soft key.
Note
There are three screens for Sound Settings (shown below). Use the and soft keys to move from one screen to another.
Sound Setting
Keybeep
Room Noise
Handset BOV
Carbon Handset
Carbon Headset
: On
:Off
:Off
:Off
:Off
[Set] (1/3) [Cancel]
Config
Sound Setting
Headset Tx Ctl
: Normal
Headset Tx Vol
: 3
Headset Rx Mode
: Off
Headset Tx Vol
: 0
Headset Rx Vlo
: 0
[Set] (2/3) [Cancel]
Config
Sound Setting
Side Tone Mode
: On
Side Tone Vol
: 0
[Set] (3/3) [Cancel]
Config
The general operation on the Sound Settings screens is as follows:
• To view details of an item displayed on the screens above, press the soft key that corresponds to that item.
• Press the Set soft key to rewrite the NV-RAM data if any setting of a minor item is changed.
• Press the CANCEL soft key to cancel all the intended setting changes in the minor items and to go to the IP Configurations Screen without rewriting the NV-RAM data.
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Keybeep, Room Noise, Handset BOV, Carbon Handset, and Carbon Headset
Important!
The following steps apply to all of the above items.
1. From the IP Configurations screen, select Sound >
Keybeep (or any of the above items). The appropriate screen displays.
2. Press the On or Off soft keys to change the set value.
3. Press the Set soft key to accept the change.
...or press the Cancel soft key to cancel the change.
The changed setting is underlined in the Sound screen display.
Keybeep
On
Off
[Set]
Config
[Cancel]
Headset Tx Control Setting Screen
1. From the IP Configurations screen, select Sound >
> Headset Tx Ctl. The Headset Tx Control screen displays.
2. Press the Low or Normal soft keys to change the set value.
3. Press the Set soft key to accept the change.
...or press the Cancel soft key to cancel the change.
The changed setting is underlined in the Sound screen display.
Headset Tx Control
Low
Normal
[Set]
Config
[Cancel]
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Headset Tx Volume Setting Screen
From the IP Configurations screen, select Sound >
> Headset Tx Vol. The Headset Tx Volume screen displays.
Headset Tx Volume
3 :Current
:New (0:Min. - 7: Max)
To Change Information on this screen
1. Enter the New volume level.
2. Press the Set soft key to accept the change
...or press the Cancel soft key to cancel the change and go to the Sound Setting screen 2.
Backspace = Vol-Down
[Set] [Cancel]
Config
Notes
• Use the dial pad (1~0) to change or enter volume level. Press
Vol
▼
to backspace.
• You can enter a maximum of one digit.
• Pressing the Set soft key can give you an Error Screen if you did not enter any data or entered a non-numeric entry.
• Press the Ok soft key on the Error Screen to correct the entry. Five seconds after the Error Screen displays, the screen automatically goes back to the Headset Tx
Volume screen and the number that resulted in an error will be displayed.
Handset Rx Output Setting
1. From the IP Configurations screen, select Sound >
> Handset Rx Mode. The Handset Rx Mode screen displays.
2. Press the On or Off soft keys to change the set value.
3. Press the Set soft key to accept the change.
...or press the Cancel soft key to cancel the change.
The changed setting is underlined in the Sound screen display.
Handset Rx Mode
On
Off
[Set]
Config
[Cancel]
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IP5131-SDL Settings
Headset Tx and Rx Volume
1. From the IP Configurations screen, select Sound >
> Handset Tx/Rx Volume. The appropriate screen will display.
2. Enter the new volume level.
3. Press the Set soft key to accept the change.
...or press the Cancel soft key to cancel the change and go to the Sound Setting Screen 2.
Refer to Notes section of Tx Volume for additional details.
Handset Tx Volume
1 :Current
:New (-8: Min.- 6:Max)
Backspace = Vol-Down
- (Minus) = * Key
[Set]
Config
[Cancel]
Side Tone Mode
1. From the IP Configurations menu, select Sound >
> > Side Tone Mode. The Side Tone Mode screen displays.
2. Press the On or Off soft keys to change the set value.
3. Press the Set soft key to accept the change.
...or press the Cancel soft key to cancel the change.
Side Tone Mode
On
Off
[Set]
Config
[Cancel]
Side Tone Volume
1. From the IP Configurations menu, select Sound > >
> Side Tone Volume. The Side Tone Volume screen display.
2. Enter the new volume level.
3. Press the Set soft key to accept the change.
...or press the Cancel soft key to cancel the change and go to the Sound Setting Screen 2.
Refer to Notes section of Tx Volume for additional details.
Side Tone Volume
0 :Current
:New (0: Min.- 12:Max)
Backspace = Vol-Down
- (Minus) = * Key
[Set]
Config
[Cancel]
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Key Repeat
From the IP Configurations menu, select Key Repeat.
The Key Repeat Settings screen displays.
Key Repeat Setting
Off / On Setting :On
Repeat Delay Timer
:1
Repeat Delay Timer
:1
The general operation on the Key Repeat screens is as follows:
• To view details of an item displayed on the screens above, press the soft key that corresponds to that item.
[Set]
Config
[Cancel]
• Press the Set soft key to rewrite the NV-RAM data if any setting of an item on this screen is changed.
• Press the Cancel soft key to cancel all the intended setting changes in the minor items and to go to the Configurations Screen without rewriting the NV-RAM data.
Key Repeat OFF/ON
1. From the IP Configurations menu, select Key Repeat >
Off/On Setting. The Off/on Setting screen displays.
2. Press the On or Off soft keys to change the set value.
3. Press the Set soft key to accept the change.
...or press the Cancel soft key to cancel the change.
The changed setting is underlined in the Key Repeat
Setting screen display.
Off/On Mode
On
Off
[Set]
Config
[Cancel]
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Repeat Delay Timer and Repeat Rate Timer
Important!
The following steps apply to the above two items.
From the IP Configurations menu, select Key Repeat
> Repeat Delay Timer or Repeat Rate Timer. The appropriate screen displays (shown right).
Handset Tx Volume
1 :Current
:New (1: Short.- 5:Long)
To Change Information on this screen
1. Enter the New Repeat Delay Timer to change the setting.
Note
Use the dial pad 1~5 and
Vol
▼
to backspace.
For Repeat Delay Timer: 1 (short) to 5 (long).
For Repeat Rate Timer: 1 (fast) to 5 (slow)
Backspace = Vol-Down
[Set]
Config
[Cancel]
2. Press the Set soft key to accept the change
...or press the Cancel soft key to cancel the change and go to the Key Repeat
Setting screen.
Notes
• Pressing the Set soft key can give you an Error screen if you incorrectly entered the timer value (outside of acceptable range).
• Press the Ok soft key on the Error Screen to correct the entry. Five seconds after the Error Screen displays, the screen automatically goes back to the Repeat Delay
Timer or Repeat Rate Time screen and the number that resulted in an error will display.
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Other Setting
From the IP Configurations menu, select Others. The
Others screen displays. This screen contains Language,
Input timer Mode, Input Timer Value settings,
Backlight settings.
Notes
The general operation on the Other Settings screens is as follows:
Other Setting
Language: US English
Input Timer Mode:
Off
Input Timer Value
:2
BL Mode: On Demand
BL Timer: 250 sec
BL Bright:
0
[Set] [Cancel]
• To view details of an item displayed on the screens above, press the soft key that corresponds to that item.
Config
• Press the Set soft key to rewrite the NV-RAM data if any setting of an item on this screen is changed. The screen goes back to the IP Configurations screen after rewriting the NV-RAM data.
• Press the CANCEL soft key to cancel all the intended setting changes in the minor items and to go to the IP Configurations screen without rewriting the NV-RAM data.
Language Mode Setting
1. From the IP Configurations menu, select Others >
Language. The Language Mode screen displays.
2. Press the US English, UK English, French or Spanish soft keys to change the set value.
3. Press the Set soft key to accept the change.
...or press the Cancel soft key to cancel the change.
The changed setting is underlined in the Other Settings screen.
Language Mode
US English
UK English
French
Spanish
[Set]
Config
[Cancel]
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IP5131-SDL Settings
Input Timer Mode Setting Screen
1. From the IP Configurations menu, select Others > Input
Timer Mode. The Input Timer Mode Setting screen displays.
2. Press the On or Off soft keys to change the set value.
3. Press the Set soft key to accept the change.
...or press the Cancel soft key to cancel the change.
The changed setting is underlined in the Other Settings screen display.
Input Timer Mode
On
Off
[Set]
Config
[Cancel]
Input Timer Value Setting Screen
From the IP Configurations menu, select Others >
Input Timer Value. The Input Timer Value screen displays (shown right).
Input Timer Value
1 :Current
:New (1: Fast - 3:Slow)
To Change Information on this screen
1. Enter the New Input Timer to change the setting.
Note
Use the dial pad 1~3 and
Vol
▼
to backspace.
Input Timer Value: 1 (fast) to 3 (slow)
2. Press the Set soft key to accept the change
...or press the Cancel soft key to cancel the change and go to the Other Setting screen.
Backspace = Vol-Down
[Set]
Config
[Cancel]
Notes
• Pressing the Set soft key can give you an Error Screen if you incorrectly entered the timer value (outside of acceptable range).
• Press the Ok soft key on the Error Screen to correct the entry. Five seconds after the Error Screen displays, the screen automatically goes back to the Input Timer screen and the number that resulted in an error will display.
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Backlight Mode Screen
1. From the IP Configurations menu, select Others > BL
Mode. The Backlight Mode screen displays.
2. Choose Always Off, Always On or On-Demand softkey to setup when you would like to use the backlight.
3. Press the Set soft key to accept the change.
...or press the Cancel soft key to cancel the change and go to the Other Settings screen.
Backlight Mode
Always Off
Always On
On-demand
[Set]
Config
[Cancel]
Backlight Timer
1. From the IP Configurations menu, select Others > BL
Timer. The Backlight Timer Value x10sec screen displays (shown right).
2. Enter the New Timer value to change the setting.
Note
Use the dial pad to enter a value of (1~30), where
1=10 seconds and 30=300 seconds.
3. Press the Set soft key to accept the change
...or press the Cancel soft key to cancel the change and go to the Other Setting screen.
Backlight Timer x10sec
25 :Current
: New [1: Min - 30: Max]
Backspace = Vol-Down
[Set]
Config
[Cancel]
Backlight Brightness
1. From the IP Configurations menu, select Others > BL
Bright. The Backlight Bright screen displays (shown right).
2. Enter the New Brightness value to change the setting.
Note
Use the dial pad to enter a value of (1~3).
3. Press the Set soft key to accept the change
...or press the Cancel soft key to cancel the change and go to the Other Setting screen.
Backlight Bright
0 :Current
: New [0: Dim - 3: Bright]
Backspace = Vol-Down
[Set]
Config
[Cancel]
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Loop Back Test
1. Press +
3
+
6
+
9
(simultaneously).
2. From the IP Configurations screen, select Net Diag >
Loop Back Test.
Notes
• Press Exit to move back a screen.
• An IP address of current Ping send-to party is displayed in the second line.
• The result of Ping executed last is displayed in the third line. (Ping result is confirmed only on this screen.)
Loop Back Test
Ping to 192.168.0.77
Last Result: 10/10
Ping Address Setting
Ping Start
Config
[Exit]
Setting Ping Send-to Address
1. Press the Ping Address Setting soft key. The Ping
Address Setting Screen displays (shown right.
2. Using the dial pad, press 1 ~ 0 and * to enter an IP address or change an IP address. Input the delimiter “.” by pressing
*
key.
Press
Vol
▼
to backspace.
3. Press
SET
soft key to go back to the Loop Back Test
Screen (after rewriting the NV-RAM data if an IP address is changed). (“Ping to xxx.xxx.xxx.xxx” will display the IP address after the setting change.)
Note
Pressing the Set soft key can cause the screen to move to the Input Error Screen if an error occurred when entering the IP address (shown right).
4. Press the OK soft key on the Error Screen to go to the
Address Setting Screen.
Note
In five seconds after displaying the Input Error
Screen, the screen automatically moves to the
Address Setting Screen. (The address that has
Ping Address Setting
192.168.0.77 :Current
:New
Backspace = Vol-Down
[Set]
Config
Errors
Illegal Data
[Cancel]
[Ok]
Config
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resulted in an input error will be displayed as it is when moving to the Address
Setting Screen.)
5. Select the Cancel soft key to cancel the intended setting change and to move to the
Loop Back Test Screen without rewriting the NV-RAM data.
Ping Start and Stop
From the Loop Back Test screen, press the Ping Start soft key. The Pinging Screen displays (shown right) and
Pinging starts.
Pinging
Ping to 192.168.0.77
Executing 5/5
Notes
Ping Stop
• Pinging is attempted ten times on the Pinging Screen and is stopped automatically. The screen will move to the Loop Back Test Screen. The result is displayed in the third line of the Loop Back Test Screen as “Last result n/10 (successful operations/attempts made).”
Config
[Exit]
• During Ping execution, the progress is displayed by showing “Executing n/10
(number of successful operations/number of trial operations)” in the third line on the Pinging Screen.
• Pressing the “Ping Stop” or “Exit” key on the Pinging Screen will stop Pinging and cause the screen to move to the Loop Back Test Screen. Then the result will be displayed.
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IP5131-SDL Settings
Factory
From the IP Configurations menu select Factory. The
Factory Setting screen displays.
Factory Setting
ADM/Debug Mode
Display/Key Test
Display Mode :IP5131
:ADM
The general operation on the Factory Settings screens is as follows:
• To view details of an item displayed on the screens above, press the soft key that corresponds to that item.
[Set]
Config
[Cancel]
• Press the Set soft key to rewrite the NV-RAM data if the
ADM/Debug Mode is changed.
• Press the Cancel soft key to cancel all the intended setting changes under Factory items and to go to the IP Configurations Screen without rewriting the NV-RAM data.
ADM/DEBUG Mode Screen
1. From the IP Configurations menu select Factory >
ADM/Debug Mode. The ADM/Debug Mode screen displays.
2. Press the Debug or ADM soft keys to change the set value.
3. Press the Set soft key to accept the change.
...or press the Cancel soft key to cancel the change.
The setting is underlined in the Factory Setting screen display.
ADM/Debug Mode
Debug
ADM
[Set]
Config
[Cancel]
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Display/Key Test
1. From the IP Configurations menu select Factory >
Display/Key Test. The Display/Key Test Mode screen displays.
2. Press the soft key next SK01~SK14.
SK05
SK07
LCD Exit SK06
SK08
SK09
FK05
Display/Key
Test Mode
SK10
FK10
The SKxx displays in the center of the screen (Key Test mode shown right).
3. Using the Navigation button press the
X
(right arrow) to highlight the LCD option.
4. Press the Select
.
(center of Navigation) button to scroll through the LCD test.
FK04
FK03
FK02
FK01
Config
TEST
FK09
FK08
FK07
FK06
5. Press any of the SK/FB buttons to scroll through the LCD tests. There are seven tests, on the eighth keypress the Test screen will reappear.
6. To exit the Display/Key Test Mode Screen and return to the Factory Setting Screen
(TEST tab disappears).
Use the Navigation button, press
X X
(right arrow twice) to highlight Exit.
7. Press the Select
.
(center of Navigation) button to exit the Display/Key Test.
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IP5131-SDL Settings
Display Mode
1. From the IP Configurations menu select Factory >
Display Mode. The Display Mode screen displays.
2. Press the IP5131 or Test soft keys to change the set value.
Display Mode
IP5131
Test
[Set]
Config
[Cancel]
The IP5131 setting allows default operation of the display as it was designed to support 10 LCD keystrips plus 4 lines of call processing/softkey information.
Call Processing
USER NAME
THURSDAY 15 MAY
2222
08:30
LCD Keystrips
Soft Key
One Touch
SAM
Ext 3222
Ext 2223
Ext 2222
DIR
DND
Caller ID
VM Pause
VM Record
Chuck
IP5131 Standard Display
Test Mode will remove all LCD Keystrip functionality and leave the call processing (3 lines) directly followed by soft keys (similar to a standard 4-line display phone).
3. Press the Set soft key to accept the change.
...or press the Cancel soft key to cancel the change.
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Initialise
Select Configuration > Initialise. The Initialise screen displays.
The general operation on the Initialise screens is as follows:
• To view details of an item displayed on the screens above, press the soft key that corresponds to that item.
• You can toggle between all the items found on the
Initialise screen, except All Data. The item selected is underlined.
Initialize
All Data
Network
Sound
Browser
[Exec]
Config
LCD
Key Repeat
Others
Factory
[Cancel]
• Selecting the All Data soft key selects all the items displayed on the Initialise screen and all items are underlined.
Important!
Pressing the “All Data” key twice will not cancel the selection.
• Pressing the EXEC soft key while “Network” is displayed underlined will initialise the selected item and will rewrite the NV-RAM data and cause the screen to move to the Resetting Selection Screen. (The Resetting Selection Screen will be described later.)
• Pressing the EXEC soft key any item except “Network” is displayed underlined will rewrite the NV-RAM data and go to the Configuration screen.
• If no setting change is made to the items and the EXEC key is pressed, the NV-
RAM data will not be rewritten and goes to the Configuration screen.
• Pressing the CANCEL soft key will not initialise and goes to the Configuration screen.
•
shows the Initial values of Settings:
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IP5131-SDL Settings
Reset
1. From the IP Configurations menu select Reset. The
Reset screen displays. This screen will also display when you press the Set soft key after a setting change is made in the Network, Advanced and Initialise screens.
Reset execute?
2. Press Exec to reset the terminal. Initialisation of the telephone set will begin
...or press Cancel to go back to the IP Configurations screen.
Note
[Exec]
[Cancel]
If the screen moves to the IP Configurations screen without resetting, even though there are changes in
Config subsidiary item settings, then “Reset” will flicker (black and white) to prompt you to reset. Reset does not flicker if there were no setting changes in subsidiary items.
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References
A
This Appendix contains table that support some of the feature operations.
Call Forward
Table 19 Call Forward Procedure
Feature Button Sequence
Call Forward Any Call - Internal and Incoming Line Calls:
Forwards any call, whether an internal call or incoming line call.
All Calls to an ext.
Press ext. button +
#6011
(tone) + dial the dest. ext. no. (tone)
All Calls to outside telephone no.
Busy to an ext.
Press ext. button +
#6011
(tone) + outside line access code + dest. telephone no. +
#
(tone)
Press ext. button +
#6021
(tone) + dial the dest. ext. no. (tone)
Busy to outside telephone no.
No Answer to an ext.
Press ext. button +
#6021
(tone) + outside line access code + dest. telephone no. +
#
(tone)
Press ext. button +
#6031
(tone) + dial the dest. ext. no. + timer (
08
~
60
)
(tone)
No Answer to outside telephone no.
Busy No Answer to an ext.
Busy No Answer to outside telephone no.
Cancel
Press ext. button +
#6031
(tone) + outside line access code + dest. telephone no. +
#
(tone) + timer (
08
~
60
) (tone)
Press ext. button +
#6041
+ dial the dest. ext. no. # (tone) + timer (
08
~
60
)
(tone)
Press ext. button +
#6041
+ outside line access code + dest. telephone no. +
#
+ timer (
08
~
60
) (tone)
Press ext. button +
#6051
(tone)
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Table 19
Feature
Call Forward Procedure (continued)
Button Sequence
Call Forward - Incoming Line Calls:
Forward incoming line calls only.
All Calls to an ext.
Press ext. button +
#6013
(tone) + dial the dest. ext. no. (tone)
All Calls to outside telephone no.
Busy to an ext.
Press ext. button +
#6013
(tone) + outside line access code + dest. telephone no. +
#
(tone)
Press ext. button +
#6023
(tone) + dial the dest. ext. no. (tone)
Busy to outside telephone no.
Press ext. button +
#6023
(tone) + outside line access code + dest. telephone no. +
#
(tone)
No Answer to an ext.
Press ext. button +
#6033
+ dial the dest. ext. no. (tone) + timer (
08
~
60
)
No Answer to outside telephone no.
Busy No Answer to an ext.
Press ext. button +
#6033
+ outside line access code + dest. telephone no. +
#
(tone) + timer (
08
~
60
)
Press ext. button +
#6043
+ dial the dest. ext. no. (tone) + timer (
08
~
60
)
(tone)
Busy No Answer to outside telephone no.
Cancel
Press ext. button +
#6043
+ outside line access code + dest. telephone no. +
#
(tone) + timer (
08
~
60
) (tone)
Press ext. button +
#6053
(tone)
Call Forward Any Call - Set for Another Station:
Enables you to set call forwarding for another telephone within your telephone system. You will need the other telephone’s Call Forward pass code in order to do this. Call Forward Pass Codes are created in system programming.
All Calls to an ext.
All Calls to outside telephone no.
Busy to an ext.
Press ext. button +
#6012
(tone) + dial the other telephone’s ext. no. + enter other telephone’s Call Forward pass code +
#
+ dest. telephone no.
(tone)
Press ext. button +
#6012
(tone) + dial the other telephone’s ext. no. + enter other telephone’s Call Forward pass code +
#
+ outside line access code
+ dest. telephone no. +
#
(tone)
Press ext. button +
#6022
(tone) + dial the other telephone’s ext. no. + enter other telephone’s Call Forward pass code +
#
+ dest. telephone no.
(tone)
Busy to outside telephone no.
Press ext. button +
#6022
(tone) + dial the other telephone’s ext. no. + enter other telephone’s Call Forward pass code +
#
+ outside line access code
+ dest. telephone no. +
#
(tone)
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References
Call Forward
Table 19
Call Forward Procedure (continued)
Feature
No Answer to an ext.
No Answer to outside telephone no.
Busy No Answer to an ext.
Busy No Answer to outside telephone no.
Cancel
Button Sequence
Press ext. button +
#6032
(tone) + dial the other telephone’s ext. no. + enter other telephone’s Call Forward pass code (tone) +
#
+ dest. telephone no. (tone) + timer (
08
~
60
) (tone)
Press ext. button +
#6032
(tone) + dial the other telephone’s ext. no. + enter other telephone’s Call Forward pass code (tone) +
#
+ outside line access code
+ dest. telephone no. +
#
(tone) + timer (
08
~
60
) (tone)
Press ext. button +
#6042
+ dial the other telephone’s ext. no. + enter other telephone’s Call Forward pass code +
#
(tone) + dest. telephone no.
(tone) + timer (
08
~
60
) (tone)
Press ext. button +
#6042
+ dial the other telephone’s ext. no. + enter other telephone’s Call Forward pass code +
#
(tone) + outside line access code + dest. telephone no. +
# (tone)
+ timer (
08
~
60
) (tone)
Press ext. button +
#6052
(tone) + dial the other telephone’s ext. no. + enter other telephone’s Call Forward pass code +
#
(tone)
Call Forward - Incoming Line Call - Set for Another Station:
Enables you to set forwarding of incoming line calls for another telephone within your telephone system
All Calls to an ext.
All Calls to outside telephone no.
Busy to an ext.
Press ext. button +
#6014
(tone) + dial the other telephone’s ext. no. + enter other telephone’s Call Forward pass code +
#
(tone) + dest. telephone no.
(tone)
Press ext. button +
#6014
(tone) + dial the other telephone’s ext. no. + enter other telephone’s Call Forward pass code +
#
(tone) + outside line access code + dest. telephone no. +
#
(tone)
Press ext. button +
#6024
(tone) + dial the other telephone’s ext. no. + enter other telephone’s Call Forward pass code +
#
(tone) + dest. telephone no.
(tone)
Busy to outside telephone no.
No Answer to an ext.
No Answer to outside telephone no.
Press ext. button +
#6024
(tone) + dial the other telephone’s ext. no. + enter other telephone’s Call Forward pass code +
#
(tone) + outside line access code + dest. telephone no. +
#
(tone)
Press ext. button +
#6034
(tone) + dial the other telephone’s ext. no. + enter other telephone’s Call Forward pass code +
#
(tone) + dest. telephone no. (tone) + timer (
08
~
60
)
Press ext. button +
#6034
(tone) + dial the other telephone’s ext. no. + enter other telephone’s Call Forward pass code +
#
(tone) + outside line access code + dest. telephone no. +
#
(tone) + timer (
08
~
60
) (tone)
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References
Call Forward
Table 19
Call Forward Procedure (continued)
Feature
Busy No Answer to an ext.
Busy No Answer to outside telephone no.
Cancel
Button Sequence
Press ext. button +
#6044
(tone) + dial the other telephone’s ext. no. + enter other telephone’s Call Forward pass code +
#
(tone) + dest. telephone no. (tone) + timer (
08
~
60
) (tone)
Press ext. button +
#6044
(tone) + dial the other telephone’s ext. no. + enter other telephone’s Call Forward pass code +
#
(tone) + outside line access code + dest. telephone no. +
#
(tone) + timer (
08
~
60
) (tone)
Press ext. button +
#6054
(tone) + dial the other telephone’s ext. no. + enter other telephone’s Call Forward pass code +
#
(tone)
Change Call Forward Pass Code:
Your telephone must be enabled in programming to have the ability to change pass codes.
Change Pass Code
Press ext. button +
#670
(tone) + dial the dest. ext. no. (tone) + old pass code +
# (tone) + new pass code (tone) +
#
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References
Soft Keys
Soft Keys
The table below is a list of soft key labels that appear on the LCD telephones. Press the soft key button associated with the label to activate the feature (
SK1
,
SK2
,
SK3 and
SK4)
.
Table 20 Soft Key Prompts
Soft Key Definition
ABR
Activates Automatic Busy Redial after dialling a busy outside telephone number.
ACB
BUSY
CONF
Activates Automatic Callback after reaching a busy station, exchange line, or exchange Line group.
(Busy Override) Sends a call-waiting tone to a busy station.
EXEC
EXIT
JOIN
Initiates or completes a conference.
(Executive Override) Breaks into the conversation of a busy called station.
Exits you from a conference; remaining parties are connected.
Joins all parties to a conference while on a conference call.
LINE
MESG
OVRD
PGE
RING
RLS
RTRN
SPLT
STA.
TALK
TRNS
Adds an exchange line to an existing call while in the Conference mode. The LCD prompts you to access an exchange line after you press this key.
Sets a message waiting indication at a busy or unanswered station.
Overrides options, busy mode, or overrides Do Not Disturb mode.
Enables you to enter a Page Group number (01~16) and send a page to the phones in that page group.
Makes a called station ring when making a voice announce call to the station.
Disconnects a call and returns telephone to the idle state.
Terminates a feature operation and returns to a previously displayed state.
Enables you to break off from a conference call with another conference call member for a private conversation (split). You can use the Join key to reconnect both of you back into the conference. You must be a conference master to use this. See instructions for Conference Split/Join/Drop for further instruction.
Adds a station to an existing call while in the Conference mode. The LCD prompts you to dial a station number after you press this key.
Makes a voice announcement to a called station that is ringing.
Initiates or completes a Transfer while on an outside call.
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References
Button Labels
Button Labels
The button labels in Table 21 are for the Programmable Buttons on the telephone.
Programmable buttons are the unmarked buttons on the telephone keystrip.
Table 21
Button
Account
Code
All Call
Page
Auto Busy
Redial
Auto
Callback
Call Frwd
All Calls
Call Frwd
Busy
Call Frwd
Busy NAns
Call Frwd
No Answer
Call Frwd
External
Caller ID
Directed
Pickup
Do Not
Disturb
Programmable Feature Button Definitions
Definitions
Account Code – Press to enter a Voluntary Account Code anytime during an exchange line call without interrupting the conversation.
All Call Voice Page – Press to page all of the telephones in the All Call Page group.
Automatic Busy Redial – Press to set up Automatic Busy Redial after receiving a busy tone on a dialled outside line call (not available when calling on Tie or Direct Dialling
Inward (DDI) outside lines).
Automatic Callback – Press to recall a busy station or station in the Do Not Disturb (Do
Not Disturb) mode as soon as that station becomes idle or deactivates Do Not Disturb.
Also used for outside line queuing when all lines are busy.
Call Forward-All Calls – Press to forward all calls to another station or voice mail device.
Call Forward-Busy – Press to forward calls immediately to another station or voice mail device when your station is busy or in the Do Not Disturb mode.
Call Forward-Busy/No Answer – Press to forward calls immediately to another station or voice mail device when your station is busy or in Do Not Disturb mode. Also forwards calls when your station is not answered after 8~60 seconds (set at your station).
Call Forward-No Answer – Press to forward calls to another station or voice mail device when your station is not answered after 8~60 seconds (set at your station).
Call Forward-External – Press to forward Private or DDI line calls to an external or internal telephone number.
Caller ID – Press to view the Call History list (may include name/number, date, status).
Call Pickup – Press to initiate a ringing Directed Call Pickup of outside line, extension, and page calls.
Do Not Disturb – Press to lock your station in or out of the Do not Disturb mode.
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References
Button Labels
Table 21
Programmable Feature Button Definitions (continued)
Button
DSS
Flash
Group
Pickup
Line
Microphn
Cut-off
Definitions
Direct Station Selection(s) – Press to ring a preselected station. The LED associated with each DSS button provides the status (idle/busy) of the station assigned to the button.
Flash – Press to perform the following functions: Disconnect and recall dial tone on a outside line; access PBX features; enter a pause or flash signal when programming speed dial numbers.
Group Pickup – Press to pick up a call that is ringing a station that belongs to a Pickup
Group that your station is a member of.
Line – Press to answer or access an outside line.
Microphone Cutoff – Press to turn the microphone off/on while idle, providing privacy when you receive handsfree internal calls. Also functional when your station receives calls – The Mic button controls the microphone when you originate calls.
Additional Messages Waiting Msg Wait
Night
Transfer
Park in
Orbit
Pooled Line
Grp
Press to control the system’s outside line ringing pattern for after-hours incoming calls.
Park – Press to park internal or outside calls in an orbit. Call retrieval can be made locally from the same parking telephone or remotely from a different telephone.
Pooled Line – Press to access an available outside line from a group of lines appearing under one button.
Privacy on
Line
Privacy – Press to block Privacy Override on common outside line buttons. This button does not block Busy Override or Executive Override.
Privacy
Release
Privacy Release – Press to release privacy on common outside line buttons, enabling other station users to enter your conversations on those buttons. Privacy release does not apply to common extension buttons which are always private.
Program
Program – Press to enter User Programming mode, which enables you to re-define
Programmable Feature Buttons to perform other functions, including programming One
Touch, Call Forward assignments, assign Message Waiting Buttons and assign BGM sources played over the telephone speaker.
PS/RES
Record
Pause/Resume – Press to pause or resume recording a conversation to a voice mailbox or when playing back the recording.
Record to Voice Mail – Press to record current conversation to voice mailbox.
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References
Button Labels
Table 21
Programmable Feature Button Definitions (continued)
Button
Release and
Ans
Definitions
Release and Answer – Press to disconnect or complete the transfer the current outside or extension call and automatically answer the new incoming outside or extension call.
Release Call
Release – Press to disconnect or complete the transfer of the current outside or extension call and to place your station in the idle condition.
SD or
Customised
Button
Speed Dial – Press to Speed Dial a telephone number or feature access codes. SD buttons can be used as either System Speed Dial numbers or Station Speed Dial numbers.
Spd Dial Lng
Pause
Pause (Long) – Press to insert a 10-second pause when programming Speed Dial numbers.
Spd Dial
Pause
Pause – Press to set either a one-half or two-second pause when programming Speed
Dial numbers. (The pause time is set in system programming).
Start
Sub
Tel Set
Music
Start – Press to make an outgoing call using an ISDN trunk.
Sub address – Press to enter a sub address on an ISDN trunk outgoing call.
Background Music – Press to turn Background Music on or off over your station speaker.
Tone Dial
Select
Tone – Press to change the outgoing dialling of the outside line in use from dial pulse to tone signalling.
Unlock Door
Door Unlock – Press to unlock a door lock mechanism.
Table 22 Programmable Feature Button Labels
Code
000
100
110
Feature
Name
Unused
Key
Prime DN
Key
Secondary/
Phantom
DN Key
1 2 3 4 5 6 7 8 9 10 11 12
E x t .
E x t . x x x x x x x x x x
LCD
Default
Label
Ext.
XXXXX
(CLID)
Ext.
XXXXX
(Caller ID)
User
Can
Rename
Yes
Yes
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Strata CIX IP5000-series Telephone UG 10/08
References
Button Labels
Table 22
Programmable Feature Button Labels (continued)
Code
Feature
Name
1 2 3 4 5 6 7 8 9 10 11 12
LCD
Default
Label
User
Can
Rename
120 Exchange L i n e
130
900
900
Exchange
Line Group L i n e
Application
Start -
Application
#91
Application
Start -
Application
#92
U n A V a i l a b l e
A C D x x x
G r p x x x
W o r k U n i t
Line
XXX(Caller
ID)
Line Grp
XXX(Caller
ID)
Unavailabl e
Yes
Yes
140
540
560
Pooled
Line Key P L
Door
Unlock
PhDN
Message
Waiting
M W
570 One Touch O n e
L n
D o o r f o r
G r p x x x
T o u c h
PL Ln
GrpXXX(C aller ID) x x x x x MW for
One Touch
DSXXXXX
XX
900
900
Application
Start-
Application
#00-#89
Application
Start -
Application
#90
A P P K e y 9 0 0 X X APP Key
A C D L o g I n ACD LogIn
Yesl
Yes
Yes
Yes
Yes
Yes
Yes
WorkUnit
Yes
Yes
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References
Button Labels
Table 22
Programmable Feature Button Labels (continued)
Code
900
900
900
900
900
900
900
Feature
Name
1 2 3 4 5 6 7 8 9 10 11 12
Application
Start -
Application
#93
Application
Start -
Application
#94
Application
Start -
Application
#95
Application
Start -
Application
#96
Application
Start -
Application
#97
Application
Start -
Application
#98
Application
Start -
Application
#99
A C D
A C D
H e l p
A C D P i c k U p
E n d W r a p U p
A C D W r a p U p
A C D M o n i t o r
S h i f t
A C D S t a t u s
LCD
Default
Label
User
Can
Rename
ACD Help Yes
ACD
PickUp
End
WrapUp
ACD
ACD
Monitor
ACD
Status
Yes
Yes
Yes
Yes
ACD Shift Yes
Yes
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Strata CIX IP5000-series Telephone UG 10/08
Hardware Connections
B
IP5000-Series Telephone Tilt Angles
The IP5000-series telephones have three tilt positions built into the base. There is also a tilt stand extension that adds an additional 20 degrees of tilt. When the telephone is sitting on a desk or table there are a total of six different angles of tilt available. When wall mounted there are two angles available. See figures on the next page.
Table 23 IP5000-Series Tilt Angels
Model
IP5000-series telephones
All Add-on and IDM modules
Tilt Without Stand
15°, 27.5°, 40°
Tilt with Stand
35°, 47.5°, 60°
161
Strata CIX IP5000-series Telephone UG 10/08
Hardware Connections
IP5000-Series Telephone Tilt Angles
IP5000-Series Desk-top Tilt Angle With Tilt-Stand Extension
162
0° (no) Tilt
IP5000-Series Wall Mount Angles
-10° Tilt
Strata CIX IP5000-series Telephone UG 10/08
Hardware Connections
Connector Icons
Connector Icons
The connectors on the IP5000-series telephones are identified with icons. The connector icons and their meaning are shown below.
Icon
Function
Add-On Module (ADM) Cable Connector
DC IN 12V
AC Power Adapter (12 VDC) Input
Handset Cord
Headset Cord
Featurephone Speaker Control
IP Network Connection
PC Connection
Exchange LineConnection (model IP5122-SDC only)
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Hardware Connections
Wiring
Wiring
IP5000-series Telephone Connectors
Ferrite Core
LAN Cable
LAN Connection from internal switch
(optional)
0~100cm
Local Power
Analogue Exchange Line (SDC Station only)
External Speaker
ADM cable
Handset
Cord
Headset
Cord
The IP5000-series telephones include the special long-tail handset cords required to fit the tilt bases.
164
Strata CIX IP5000-series Telephone UG 10/08
Hardware Connections
User Notes
User Notes
1. Safety Approval
Toshiba Information System (U.K.) Ltd declare that the Strata CIX product ranges comply with the EEC's LVD directive, (Directive No. 73/23/EEC). The product has been assessed and found to comply with EN60950-1:2001.
The notes listed below form part of the products compliance with the aforementioned
European Nor
IMPORTANT SAFETY NOTES:
1.1. All systems must have an earth connection and it must be hardwired to a main earth distribution point. The main cabinet must be earthed.
1. 2. The table below identifies and classifies the ports available on the system:
Type of Circuit
(EN60950
Classification)
SELV
Port Location
SELV
SELV
SELV
SELV
TNV3
Port Description
Power Supply
BPSU672F/
APSU112F/
CHSUB192F
Processor Boards
ACTU1F, ACTU2C,
BECU1F, BBCU1F,
BCTU2F, LCTU2C,
LCTU2R
For connection of external 24 volt batteries.
For connection of external Music-On-Hold source and
Ethernet LAN connection.
AETS1A
Ethernet I/F for CIX100 only
BDKU/BDKS/BWDKU
For connection of Toshiba proprietary terminals.
BSIS1A
For connection of Voice Mail and Call Logging
Equipment. RS232 ports.
RSTU1F/RSTU3F/
BSTU1F/BSLU1F/
BSLS1F/ASTU1F/
LSLU
For connection of Approved 2 wire devices.
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Hardware Connections
User Notes
Type of Circuit
(EN60950
Classification)
TNV3
Port Location
TNV1
TNV1
TNV1
SELV
SELV
SELV
SELV
SELV
TNV3
TNV3
SELV
Port Description
RCOU/RCOS/RCOUS
RBSU1A/ RBSU2A
RBSS1A & RBSS2A
RPTU1F/RPTU2F/
BPTU1F
BIOU1A
For connection to PTO provided Loop Calling
Unguarded Clear exchange lines.
2 Cct ISDN2, (TBR3), Basic Rate I/F. For connection to euro-ISDN services.
2 Cct ISDN2, (TBR3), Basic Rate I/F. For connection to approved Euro-ISDN services & devices.
1 ccts ISDN30, (TBR4), primary rate I/F. For connection to euro-ISDN services.
Contains various ports for connection of audio paging amplifiers, dry relay contacts to control external equipment.
Voice Over IP interface cards. House Ethernet/RS232 ports.
Integrated Voice Mail unit. Houses R232 ports.
BIPUM2A/ BIPQ1A/
LIPU-X1A/MIPU16/24
IES32, GVMU1F,
LVMU2F
RRCU1A
DKT3500/
IPT1020DKT3200/
IPT2000/
DP5000IP5000
LPFU1A
LCNU-C1A, LCNU-
D1A
LEXU-A, LEXU-B,
LCNU-B1A
Optical interface board for connecting remote cabinets.
Headset ports on any of the range of key telephones.
8 port power failure Transfer Unit for BSTU and RCOU units.
Passive extender units for CIX product
Passive extender units for CIX product
Any peripheral apparatus connected to the above ports must have the same EN60950 classification. ie.
-SELV ports must only be connected to SELV type ports.
-TNV ports must only be connected to TNV type ports.
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Hardware Connections
User Notes
1.3. The Strata CIX system must be hardwired into a switched fused spur, (which should comply with the requirements of a disconnecting device as specified in the standard EN60950), the switch on the fused spur outlet shall be considered the AC power disconnection device. This spur must be installed in accordance with 16th edition of the IEE wiring regulations, aka BS7671:1992 or the latest edition of this standard.
1.4. Environmental Installation details.
The Strata CIX is designed to work within the following environmental conditions:
-Operating temperature 0oC to 40oC
-Humidity 20% to 80%
2. EMC Compliance
Toshiba Information Systems (U.K.) Ltd declare that the Strata CIX40, 100, 200 &
670 complies with the EEC's EMC directive, Directive No. 89/366/EEC as amended by directive 92/31/EEC. The product has been assessed and found to comply with the following product specific standards:
• ·EN55022:1998-9, EN/IEC61000-3-2/1995, EN/IEC61000-3-3/1995
(Emissions)
• ·EN52024:1998, EN61000-4-2/1995+A1:1998, EN61000-4-3/1997+A1:1998,
EN61000-4-4/1995+A1:2001, EN61000-4-5/1995+A1:2001, EN61000-4-6/
1995+A1:2001, (Immunity)
The notes listed below form part of the products' compliance with the aforementioned
European Norm.
To ensure EMC compliance the system must installed in accordance with the instructions in the "Installation and Maintenance" manual. In order to maintain compliance any shielded cables supplied and/or ferrite suppression cores must be used.
Strata CIX IP5000-series Telephone UG 10/08
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Hardware Connections
User Notes
Equipment details Strata CIX40
Base Cabinet Dimensions-
Height 450mm
Width 310mm
Depth 85mm
Weight 6.6kg (Cabinet, Processor & GMAU2)
Equipment details Strata CIX100
Base Cabinet Dimensions-Expansion Cabinet Dimensions-
Height 370mmHeight 370mm
Width 303mmWidth 230mm
Depth 259mmDepth 259mm
Weight 8.8kg (fully equipped)Weight 6.9kg (fully equipped)
Equipment details Strata CIX200
Base Cabinet Dimensions-Expansion Cabinet Dimensions-
Height 89mmHeight 89mm
Width 483mm (with ears)Width 483mm (with ears)
Width 440mm (without ears)Width 440mm (without ears)
Depth 410mmDepth 410mm
Weight 7.2kg (cabinet & PSU)Weight 7.0kg (cabinet & PSU)
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Hardware Connections
User Notes
Equipment details Strata CIX670
Base Cabinet Dimensions-Expansion Cabinet Dimensions-
Height 296mmHeight 254mm
Width 672mmWidth 672mm
Depth 270mmDepth 270mm
Weight 14.1kg (fully equipped)Weight 13.2kg (fully equipped)
WARNING!
This is a Class A product. In a domestic environment this Product may cause radio interference in which case the User may be required to take adequate measures.
3. Type Approval Declaration
Toshiba Information Systems (UK), Ltd, (TIU), hereby declares that the Strata CIX product range complies with the requirements of the EC Directive 1999/5/EC, (aka
Radio & Telecommunications Terminal Equipment Directive). A manufacture's
Declaration under this Directive allows connection to the relevant Public Network
Services and the right to place the Product on the market.
The Strata CIX is classified as "Call Routing Apparatus" it is intended to be connected to the various Public Telecommunications Network Services for the purpose of generating and terminating "calls". The table below lists the intended purposes of the relevant system network interfaces.
INTERFACE TYPE
RCOU
RPTU1F/RPTU2F/BPTU1F
RBSU1A & RBSU2A
PUBLIC NETWORK SERVICE
Analogue Loop Calling Unguarded Lines. PD7002
Euro ISDN30 service. Compliant with TBR 4 & TBR12
Euro ISDN2 service. Compliant with TBR 3
The system must be installed in accordance with BS6701 parts 1 and 2, the latest issue shall apply.
Strata CIX IP5000-series Telephone UG 10/08
169
Hardware Connections
User Notes
Toshiba Information Systems claim approval to OFTEL general variation NS/V/1235/
P/100020. The information contained in this paragraph supports Toshiba's claim:
The following features require the interconnection of 2 or more exchange lines.
• -Multi-party conferencing*
• -Call Forward External*
• -Translation of Un-used Extension numbers*
• -DISA*
WARNING!
These features can allow an Incoming callers access to an outgoing exchange line. There is an engineering programming parameter that can disable these features. In addition the DISA feature can be "password" protected. USERS SHOULD BE AWARE THAT THESE FEATURES CAN BE
USED FOR FRAUDULENT PURPOSES. Please consult your supplier to ensure any necessary security measures are enabled.
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Strata CIX IP5000-series Telephone UG 10/08
Hardware Connections
User Notes
4. Network Planning Information
4.1 Strata CIX Tone Plan.
The table below lists the characteristics of the tones and signals used in Strata CIX.
Tones/
Signal to:
Exchange
Line
Frequency
Music On Hold
1209Hz
DKT/DP
1. 500/640Hz
2. 1240/1560Hz
3. 840/1060Hz
4. 840/1060Hz (T1) &
1240/1560Hz (T2)
5. 2000Hz mod by
10Hz5.500Hz
6. 1300Hz
7. 1000/800Hz
8. 1000/800Hz
9. 660/500
10. 2000Hz
11. 2000Hz 10Hz
Intrpt
12. 860/1180Hz (T1) &
1300/1780Hz (T2)
Cadence
N/A
0.12s ON 2s Off
1s On 3s Off OR 1s On 1s Off
1s On 3s Off OR 1s On 1s Off
1s On 3s Off OR 1s On 1s Off
T1-0.5s ON T2-0.5s On 3s Off
OR T1-0.5s ON T2-0.5s On 3s
Off
1s On 3s Off
1 s On 1 S Off
0.6s On 1000Hz/0.6s On 800Hz
0.6s On 1000Hz /0.6s 800Hz
0.7s On 660Hz/0.7s On 500Hz
1s On 3s Off
1 s On 1 S Off
T1-0.5s ON T2-0.5s On Repeat
Meaning
Call on Hold
Internal Hold Tone
I/C PSTN call Opt.1& 2
I/C PSTN call Opt 3 & 4.
I/C PSTN call Opt 5 & 6.
I/C PSTN call Opt 7
I/C PSTN call Opt 8
I/C PSTN to Busy DKT
I/C Int call Opt 1
I/C Int call Opt 2
Call from D/phone A
Call from D/phone B
Call from D/phone B
Busy/DND Override
Recall Indication Emergency
Ring down Call
Strata CIX IP5000-series Telephone UG 10/08
171
Hardware Connections
User Notes
Tones/
Signal to:
2 Wire extns
Frequency
1. 20Hz
2. 20Hz
3. DTMF A
4. DTMF D
5. DTMF B
6. MWI Signal
7. 20Hz
8. 1209Hz
Internal
General
9. 1209Hz
1. 350/440Hz
2. 400(T1), 350/
440Hz(T2)
3. 350/440Hz
4. 400/450Hz
5. 400Hz
6. 400Hz
7. 400Hz
8. 440Hz
9. 350/440Hz
10. 1209Hz (T1),
500Hz(T2)
11. 350/440Hz
12. 2000Hz
13. 2000Hz
14. 350/440Hz
Cadence Meaning
0.4s On 0.2s Off 0.4s On 3s Off
1s On 3s Off
80 or 160mS
80 or 160mS
80 or 160mS
0.9s ON/0.1s OFF
1 s On 1 S Off
2 bursts 0.16s On twice then 3s
Off
2 bursts 0.5s On twice then 3s Off
Continuous
4 bursts of 0.125s T2-3sOn
5 bursts of 0.1s 3s On
0.4s On, 0.2s Off 0.4s On 2s Off
0.375s On/0.375s Off Repeated
0.375s On/0.375s Off Repeated
0.375s On/0.375s Off Repeated
1s On
3 bursts of 0.1s
T1-3 bursts of 0.25s, T2 0.25s three times
3 bursts of 0.125s
2 bursts of 0.125s
0.75s On
1s On 2s off repeat
Ringing Signal
InternalRinging Signal External
Voice Mail Answer
Voice Mail Disconnect
Voice Mail Recall
Message Waiting Signal
Recall Ringing signal
External Call waiting
Internal Call waiting
Dial Tone
DND Stutter Dial Tone
MW Stutter Dial Tone
Ringing Back Tone
Normal Extension Busy
Busy- Extension in DNDNU/
Reorder Tone
Executive override
Entry Tone
Operation rejected.
In callOperation accepted
In callPrgmg Operation accepted
Prgmg Operation rejected
CFD stutter dial tone
172
Strata CIX IP5000-series Telephone UG 10/08
Hardware Connections
User Notes
4.2 System Port to Port losses.
The table below lists the various "typical" transmission gains/losses when interconnecting the various port types.
Sys Port: Type:
RCOU
RPTU1F/2F
RBSU2A to
3.7
1.9
1.9
RSTU3F/ ASTU -0.5
RCOU
fm
3.7
1.8
1.8
-1.0
RBSU2A
to
1.8
0
0
-2.4
fm
1.9
0
0
-2.8
to
1.8
RPTU1F/
RPTU2F
fm
1.9
0 0
0
-2.4
0
-2.8
to
RSTU3F/
ASTU
fm
-5.2
-5.2
- Values indicate a transmission loss.
4.2 Loudness Ratings
The table below lists the measured loudness rating of the Toshiba proprietary terminals.
SLR and RLR @ 0km PSTN. (All values are +/-1dB)
Sys Port: Type:
RLR
RCOU3F 1dB
RPTU1F/ RPTU2F/RBSU1A/ 6dB
BDKU/BDKS/BWDKU ITS-A
RLR
-5dB to -16dB
2dB to -10dB
Strata CIX IP5000-series Telephone UG 10/08
173
Hardware Connections
User Notes
174
Strata CIX IP5000-series Telephone UG 10/08
Index
A
abandoned call numbers (see Call
History),
about this book conventions,
how to use this guide,
organisation,
related documents,
access codes,
account codes,
calls,
forced,
verified/non-verified,
advisory messaging,
all call page,
alphanumeric entry,
ANI,
answer a call,
answering calls,
attendant console,
automatic busy redial,
callback,
callback cancel,
,
hold,
line selection,
automatic hold,
Strata CIX IP5000-series Telephone UG 10/08
B
background music (BGM),
,
browser,
busy override,
button labels,
programming,
buttons
3200-series LCD,
DSS on ADMs and DSS consoles,
fixed,
flexible,
one touch,
C
caller ID,
,
call forward access codes,
any call,
override,
station,
system,
call history,
call hold,
calling,
calling from SoftIPT,
175
Index
D ~ I
call park,
orbits,
call pickup,
held calls,
call waiting,
class of service override,
conference calls,
hold,
split/join/drop,
voice mail,
D
dial directory,
dial pad,
direct inward system access (see DISA)
directories,
direct station selection buttons,
DISA security code,
distinctive ringing,
do not disturb,
override,
door lock,
control,
door phone,
calling,
drop,
DSS,
buttons on ADMs and DSS consoles,
call answering,
call forward override,
calling,
console,
night transfer,
paging,
speed dial,
transferring,
E
echo cancellation,
emergency call,
page,
emergency call,
emergency ringdown,
exchange line call transfer,
exchange line queuing,
exclusive hold,
executive override,
F
feature access codes,
flash,
,
flexible buttons,
codes,
forced account codes (verified/nonverified),
G
group pickup,
H
handset calling,
handsfree answerback,
hold,
line hold,
,
hot dialling,
I
indicators
176
Strata CIX IP5000-series Telephone UG 10/08
LED,
IPT1020-SD,
ISDN buttons,
J
join,
L
language changes,
language code,
LCD
3200-series buttons,
LCR dialling out,
LED indicators,
line automatic selection,
ringing preference,
line button,
M
making a call,
message waiting,
message waiting light on another telephone,
on phantom ext/MW,
messaging advisory,
Mic button,
microphone,
microphone cut-off,
,
Msg button/LED,
mute,
N
names
Strata CIX IP5000-series Telephone UG 10/08
storing speed dial,
names (entering),
network access,
night ring answer,
night transfer button,
O
off-hook call announce (OCA),
one touch button,
override access codes,
busy,
call forward (DSS),
class of service,
do not disturb,
executive,
privacy,
travelling class,
override calls,
P
paging,
access codes,
park,
park in orbit,
park in orbit,
pickup,
pick up group calls,
privacy,
override,
private network access,
programming buttons,
R
repeat last number dialled,
ringing
Index
J ~ R
177
Index
S ~ V
distinctive settings,
line preference,
ringing line preference,
S
signalling tone,
voice first,
SoftIPT buttons more features,
setting,
calling,
directory,
label feature buttons (Line1~Line6),
soft keys,
2000-phone location,
speakerphone,
special characters for speed dialling,
speed dial,
access codes,
names,
personal,
speed dial (DADM or DSS),
Spkr button,
answering,
split,
start application,
storing speed dial names,
T
Tilt Angles,
tone
⁄pulse dialling,
tone signalling,
travelling class override,
two (tandem) exchange line connection,
U
uniform call distribution (UCD),
user programming,
,
V
VLAN ID, Setting in IPT,
voice first signalling,
voice mail access codes,
conference,
volume control,
voluntary account codes (verified/nonverified),
178
Strata CIX IP5000-series Telephone UG 10/08
Toshiba Information Systems (UK) Ltd
Business Communications Division (BCD)
Toshiba Court
Weybridge Business Park
Addlestone Road
Weybridge
Surrey
KT 15 2UL
+44 (0) 1932 841600 [email protected]
www.telecoms.toshiba.co.uk
IP5000-UG-VA
Version A, October 2008
©2008 Toshiba Information Systems (UK) Ltd
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