ElectSys Ericcsson eMG80 User Guide

ElectSys Ericcsson eMG80 User Guide
Ericsson LG IPECS eMG80 User Guide for LDP-9000, LIP-7000 and
LIP-8000 series phones provided to you by http://electsys.biz
LDP-9008D LDP­9030D
User Guide
LDP-9008D Digital Telephone
Quick Guide
Fixed Feature button definition
Button
Description
Trans/PGM
This button is used to initiate a call transfer (TRS) or to enter programming mode
(PGM).
Speed
Used to access speed dialing, speed programming, saved number redial.
DND
The DND (Do Not Disturb) feature blocks all incoming calls. When DND is active,
the red
th
d LED iin thi
this b
button
tt iis ill
illuminated.
i t d
Voicemail/Call Back
This is your voicemail button. It also functions as a station call back button
Mute
Toggle outgoing audio; red LED illuminates.
Volume
The volume button adjusts the audio levels for ringing, handset and
speakerphone functions.
Speaker
Speaker toggles the speakerphone state, and the red LED is illuminated when
the speakerphone is active.
Hold/Save
This button is used to put a call on hold or save information when programming.
Flexible
Some flexible buttons are pre-programmed in the system for line appearances,
loop functions etc. The remaining flexible buttons can be user-programmed.
Visual Ringing LED
Illuminates when the phone is ringing.
LCD Display
Displays information about telephone status, dialing directories,and test
message information.
Hands-free Microphone
Microphone is used for hands-free speakerphone function.
LDP-9030D Digital Telephone Description
Quick Guide
Fixed Feature button definition
Button
Description
3 Soft
Used in conjunction with fixed and flexible features, and the function changes in
relation to call progress, as indicated on the LCD display.
Page
Used to change more additional functions on the LCD display .
Trans/PGM
This button is used to initiate a call transfer (TRS) or to enter programming mode
(PGM).
Speed
Used to access speed dialing, speed programming, save number redial, and last
number redial.
DND
The DND (Do Not Disturb) feature blocks all incoming calls. When DND is active,
the red LED in this button is illuminated.
Voicemail/Call Back
. your voicemail button. It also functions as a station call back.
This is
Mute
Toggle outgoing audio; red LED illuminates.
Volume
The volume button adjusts the audio levels for ringing, handset and
speakerphone functions.
Speaker
Speaker toggles the speakerphone state, and the red LED is illuminated when
the speakerphone is active.
Hold/Save
This button is used to put a call on hold or save information when programming
programming.
Flexible
Some flexible buttons are pre-programmed in the system for line appearances,
loop functions etc. The remaining flexible buttons can be user-programmed.
Visual Ringing LED
Illuminates when the phone is ringing.
LCD Display
Displays information about telephone status, dialing directories,and test message
information.
Hands-free Microphone
Microphone is used for hands-free speakerphone function.
LDP Keyset User Operation
Receiving calls _ Answering a Call While Idle :
1. Lift the handset and press the flashing Flex button (as
needed), the call will be connected.
Responding to a Call While Busy
1. Press [Hold/Save] and/or
2. Press the flashing CO line button.
Answering Calls to Other Stations
To answer a call ringing at another station:
1. Press the Pickup Softkey,
2 Lift the handset.
2.
To answer a call ringing at a station in your
group:
1. Lift the handset,
2. Dial * * (Group Call Pick-Up code), the call is
connected.
Using Do-Not-Disturb (DND) to Block Incoming
Calls
To toggle DND ON and OFF:
1. Press the [DND] button.
Forwarding calls to another Station or Voice
Mail
To activate Call Forward from your phone to
another phone or internal system resource:
1.
2.
3.
4.
Lift the handset,
Press the [Fwd] Soft button,
Dial the type of forward code 1-4
Dial the destination number.
Placing Intercom calls
To place an Intercom call:
1. Press the desired flex button Or
2. Lift the handsets,
3. Dial the Intercom number of the desired station.
Using Camp-On when calling a busy station
To Camp-On (wait off-hook) for a busy station:
1. Press [*] and wait an answer.
Using Last Number Redial (LNR)
To dial the Last Number for an external call:
1. Lift the handset,
2. Select the [Redial] Soft button,
3. Press [▼ volume ▲] to select from the last 10
numbers dialed,
4. Press the [Send] Soft button or [Hold/Save].
Using System Speed Dial Numbers
To place a call using System Speed Dial:
1. Press [Speed] [Speed] 3
2. Use Volume Up/Down to navigate
3. Press Send
Using Private Speed Dial Numbers
To place a call using Private Speed Dial:
1. Press [Speed] [Speed] 2
2. Use Volume Up/Down to navigate
3. Press Send
To enter a Station Speed Dial number with CO
Line and Name:
1.
2.
3.
4.
5.
6.
7.
Press [Trans/PGM],
Press [Speed],
Dial the desired Station Speed Dial bin number,
Select/dial the CO line/group,
Dial the desired number to be stored,
Press [Hold/Save],
Enter the associated name if desired, using the
alpha-numeric entry chart,
8. Press [[Hold/Save].
]
To assign a Station Speed Dial number directly
to a Flex button:
1. Press [Trans/PGM],
2. Press the desired [Flexible] button,
3. Dial the desired number including CO Line/Group
access code
4. Press [Hold/Save],
5. Enter the associated name if desired, using the
Character Entry chart,
6. Press [Hold/Save].
ACNR: To retry a busy external number until
answered
T sett up an ACNR,
To
ACNR while
hil on an outgoing
t i call
ll:
1. Use the Navigation button to display the next menu
and select the [ACNR] Soft button,
2. Hang-up handset.
To cancel the ACNR request:
1. Press the [ACNR] Soft button.
Call Transfer: Sending a call to a different
destination
To Transfer an active call:
1. Press [Trans/PGM],
2. Dial extension number or press ext. Flex key,
Or press Callback + Ext or Flex key to transfer
to voicemail
Call Hold: Placing a call in a waiting state
To place a call on Hold:
1. Press [Hold/Save].
Joining Multiple People in a Conference
To establish a Conference:
1. Establish call with one of the desired conference
parties,
2. Select the [Conf] Soft button,
3. Establish call with the other conference party,
4. Select the [Conf] Soft button,
5. Select the [Conf] Soft button again to establish the
conference.
To place a Conference on Hold:
1. Press the [Hold/Save] button.
To retrieve the Conference:
1. Select the [Conf] Soft button.
To make an External-parties-only Conference:
1. Establish conference with two external parties,
2. Select the [Conf] Soft button to exit.
To enter pre-opened Conference Room:
1. Dial 5 9 X where X is the conference room number.
User Program Codes for iPECS eMG & UCP & LIK
• ▶ Press the [Trans/PGM] button
• ▶ Enter the desired feature code below table
CODE
FUNCTION
CODE
FUNCTION
11
Station Ring Type
51
Set Preselected: Custom Message
12
CO Ring Type
52
PGM Custom Message
13
Answer Mode
53
Active Conference Room
14
Call Coverage Attribute
54
De-active Conference Room
15
Station Ring Download
55
Monitor Conference Group
19
EAR-Mic. Headset
61
Headset or Speaker Mode
21
COS Down
62
Headset Ring Mode
22
COS Restore
71
LCD Display Language
23
Walking COS
72
MPB Version
24
ICR Scenario
73
BGM
25
LIP Keyset Status
74
Register STA Name
26
Call Profile
75
Display Phone IP Address
31
Message Retrieve Method
76
Change Phone IP Address
32
Message Retrieve Example
77
Display MAC Address
33
User Authorization Register
78
Network Configuration
34
DID DISA Call Wait
79
Display Phone Version
35
Choice Executive/Secretary Message
7*
Display Add-On Package
36
Send SMS Message
*0
Hot Desk Login
37
Register Mobile – Extension
*6
Set Forced Forward Destination
38
Active Mobile-Extension
*7
Forced Forward to Destination
39
Register Mobile CLI
57
Call Logs
30
VM Mobile Notify
41
Set Wake Up Time
**
Hot Desk Log Out
42
Wake Up Disable
*#
Enter Admin
LDP-9008D & LDP-9030D
User Guide
TABLE OF CONTENTS
1. INTRODUCTION ....................................................................... 1
1.1 General ..........................................................................................1
1.2 Feature Information ........................................................................ 1
1.3 Feature Groupings.......................................................................... 1
1.4 LDP-9008D & 9030D Phone Description......................................... 2
1.5 LDP-9008D & LDP-9030D Phone Installation ................................. 3
1.5.1 Phone Connections .............................................................. 3
1.5.2 Wall Mount ........................................................................... 4
1.6 DSS(Direct Station Select) Console Installation .............................. 4
2. LCD, SPEAKERPHONE & RELATED FEATURES ......................... 5
2.1 Using the Display Menu .................................................................. 5
2.1.1 Attendant menu .................................................................... 5
2.2 Using the Speakerphone ................................................................ 6
3. RECEIVING CALLS ................................................................... 7
3.1 Answering a Call While Idle ............................................................ 7
3.2 Responding to a Call While Busy .................................................... 8
3.3 Using Answering Machine Emulation (AME) ................................... 9
3.4 Differential Ring Signals ............................................................... 10
3.5 Answering Calls at Night............................................................... 10
3.6 Answering Calls to Other Stations................................................. 10
3.7 Using Do-Not-Disturb (DND) to Block Incoming Calls.................... 11
3.8 Forwarding Calls .......................................................................... 11
3.8.1 Forwarding calls to another Station or Voice Mail ................ 11
3.8.2 Forwarding calls to an external number............................... 13
3.8.3 Forwarding callers to a Text Message ................................. 14
4. PLACING A CALL ................................................................... 16
4.1 Internal Calls ................................................................................ 16
4.1.1 Using Camp-On when calling a busy station ....................... 16
i
LDP-9008D & LDP-9030D
User Guide
4.1.2 Leaving a Message Wait..................................................... 17
4.2 External Calls ............................................................................... 17
4.2.1 Placing external CO/VoIP calls ........................................... 17
4.2.2 Waiting for the next available CO/IP line ............................. 19
4.2.3 Account Codes: Tracking External calls for billing ............... 19
4.2.4 Disable dialing from your phone .......................................... 19
4.2.5 Temporarily override dialing restrictions at a phone ............. 20
4.3 Using Directory ............................................................................. 20
4.3.1 Using Last Number Redial (LNR) ........................................ 20
4.3.2 Using and Entering Saved Number Dial .............................. 21
4.3.3 Using System Speed Dial Numbers .................................... 21
4.3.4 Using and Entering Station Speed Dial Numbers ................ 21
4.3.5 Using Dial by Name and Entering Your Name ..................... 23
4.3.6 Using Automatic Called Number Redial (ACNR) ................. 24
5. TRANSFER, CONFERENCE & OTHER CALL HANDLING.............. 25
5.1 Call Transfer: Sending a call to a different destination ................... 25
5.2 Call Hold: Placing a call in a waiting state ..................................... 25
5.3 Broker Call: Switching between two calls ...................................... 26
5.4 Joining Multiple People in a Conference ....................................... 26
5.4.1 Setting up a Conference Room ........................................... 27
5.5 Call Park: Placing a call on Hold to Page ...................................... 28
5.6 Two-Way Record: Recording a call ............................................... 28
6. SEND & RETRIEVE MESSAGES............................................... 29
6.1 Responding to a Station Message Waiting Indication .................... 29
6.2 Getting Voice Mail Messages........................................................ 29
6.3 Sending and Receiving Short Text Messages ............................... 31
7. REMOTE SYSTEM ACCESS..................................................... 32
7.1 Direct Inward System Access (DISA) ............................................ 32
7.2 Mobile Phone Extension ............................................................... 32
8. MISC. FEATURES .................................................................. 34
8.1 Call Log ........................................................................................ 34
8.2 Background Music and Music on Hold .......................................... 34
ii
LDP-9008D & LDP-9030D
User Guide
8.3 Using Internal, External and Meet-Me Paging ............................... 35
8.4 Push-To-Talk (PTT) Page ............................................................. 35
8.5 Wake-Up Alarm ............................................................................ 36
8.6 Alarm/Door Bell ............................................................................ 36
8.7 Power Fail Transfer (PFT) ............................................................ 36
8.8 System Voice Memo..................................................................... 37
8.9 Hot Desk ...................................................................................... 38
9. PBX, CENTREX & ISDN FEATURES ....................................... 39
9.1 Access PBX or Centrex features ................................................... 39
9.2 Access the ISDN Network............................................................. 39
9.2.1 Using the Keypad facility to access ISDN features .............. 39
9.2.2 Using ISDN Supplementary Services .................................. 40
9.2.3 Activating ISDN Caller ID Restriction................................... 40
10. FEATURES & FLEX BUTTONS ................................................. 41
10.1 Entering Station Program Data ..................................................... 41
10.2 Assigning Features to Flex Buttons............................................... 41
APPENDIX A USER PROGRAM CODE ........................................... 42
APPENDIX B FLEXIBLE NUMBERING PLAN................................... 45
iii
LDP-9008D & LDP-9030D
User Guide
1. INTRODUCTION
1.1 General
Your telephone is connected to an advanced-technology,
highly-versatile, fully-featured telecom system designed to
make office communications easy and productive.
1.2 Feature Information
We have taken every effort to make this user guide simple and
straight forward. The guide starts with the simpler operations
of the Phone Speakerphone, moves on to receiving and
placing calls, and then to more advanced features. Each
section includes a brief and basic description of each feature
and step-by-step operation instructions.
The operations shown in this guide use the System’s base
default Numbering Plan. Your specific Numbering Plan may be
different. Some features may not be available for you to
access or may be subject to certain limitations based on the
set-up of the System.
Under certain operating conditions, this equipment may not be
able to make emergency calls. Alternative arrangements
should be made for access to emergency services.
1.3 Feature Groupings
Every effort has been taken to divide the features into a logical
and consistent sequence so that features can be quickly
located.
Features have been divided into groups, Receiving Calls,
Placing Calls etc. Within each group, features are arranged
according to the difficulty of operation and frequency of use.
1
LDP-9008D & LDP-9030D
User Guide
1.4 LDP-9008D & 9030D Phone Description
The LDP-9008D and LDP-9030D Phones (shown) incorporate
user interface to provide you with a cost effective, simple to use,
productive communications tool. It includes a 2-line (LDP9008D) or 3-line (LDP-9030D) 24-character per line LCD (refer
to Phone Diagrams). The bottom line of the display is an
interactive menu accessed with the 3 Soft buttons just below
the display.
Features and functions of your Phone are accessed either
using the Fixed or Flexible buttons or by selecting a menu item
using the Soft buttons. In the remainder of this User Guide, the
Fixed or Flexible buttons are shown with a box surrounding the
BUTTON designation while Soft button menu selections are
shown with a double underline.
The LCD display screens shown in this User Guide are
captured from the LDP-9030D. The screen may differ slightly in
the LDP-9008D.
LDP-9008D Phone Diagram
2
LDP-9008D & LDP-9030D
User Guide
LDP-9030D Phone Diagram
1.5 LDP-9008D & LDP-9030D Phone Installation
1.5.1 Phone Connections
The LDP-9008D and LDP-9030D each have 3 connection ports
(refer to following graphic). each port is for connecting to :
Handset, Ear Mic., and the line cable.



Connect the telephone cord (curly cord) to the handset
and the other end to the handset jack at the bottom of
the telephone.
Connect the line cable to the port at the bottom of
telephone and the other end to the wall socket.
Connect the Ear Mic. to the jack at the bottom of the
telephone.
3
LDP-9008D & LDP-9030D
User Guide
LDP-9008D & 9030D Connections
1.5.2 Wall Mount
The LDP-9000 series phones can be wall mounted as needed.
The following instructions describe how to perform a wall
mount installation. For more information on installing your LDP9000 series phone, refer to the iPECS Hardware Description
and Installation Manual.
•
•
•
•
Mark and drill two (2) 7mm holes for plastic wall anchors.
Insert the two (2) anchors into the holes and insert and
tighten the each screw leaving about 2.5 mm (1/8-inch) of
the screw exposed.
Slide the LDP-9000 phone over the screws and assure the
phone is secure.
NOTE—It may be necessary to remove the phone and
tighten or loosen the screws for a secure mounting.
1.6 DSS(Direct Station Select) Console
Installation
A DSS console can be installed with the LDP-9000 series phone.
For more detail installation, refer to the iPECS Hardware
Description and Installation manual.
4
LDP-9008D & LDP-9030D
User Guide
2. LCD, SPEAKERPHONE & RELATED FEATURES
2.1 Using the Display Menu
The Liquid Crystal Display (LCD) of the LDP-9008D has two
lines, and the LDP-9030D has three lines of 24 characters
each. The LCD is used to convey information to you. It
provides the date, time and station number on the display while
idle. It will also provide called/calling name/number display,
feature status and an interactive menu to guide you through
feature access and User Program selections:
To activate the Display Menu:
•
•
Press PGM button,
Press the Volume buttons to select. Dial the associated
number (Menu selections shown).
1. RING/NEWKEYSET
2. COS
3. MSG RET/M-EXT
4. WAKE UP TIME
5. MESSAGE
6. HEADSET/HOTEL
7. SUPPLEMENTARY
[*] SYSTEM
[0] ATTENDANT
For more information, refer to the Appendix A.
2.1.1 Attendant menu
The Attendant menu is only available on the System Attendant
phone. For more information, refer to the Appendix A.
5
LDP-9008D & LDP-9030D
User Guide
2.2 Using the Speakerphone
Activate the Speakerphone at any time (except for Paging) in
place of lifting the handset to receive or place calls.
Additionally, you may switch between the handset and
Speakerphone during a call. By keeping the handset Off-hook,
the Group Listen feature is activated, which provides incoming
audio over the speaker with outgoing audio from the handset.
This permits a local ‘group’ to listen to both sides of the
conversation without interfering with the conversation.
While in a conversation using the Speakerphone, Mute the
microphone using the MUTE button. When Mute is active, the
MUTE button LED will be illuminated. To turn off Mute, press
the MUTE button again.
With Auto Speaker Select, activating or accessing a feature
by pressing its button will activate the Speakerphone
automatically.
When using a Headset, the SPEAKER button controls the
ON/OFF-hook state for the phone.
To use the Speakerphone to answer or place a call:
•
Press SPEAKER , the phone goes off-hook and sends audio
to the speaker and the microphone.
To control the volume of the Speakerphone or
handset:
•
Press the ▼ VOLUME ▲ button.
To Mute the microphone:
•
Select the MUTE button.
To turn off Mute (turn the microphone ON):
•
Press the MUTE button.
To activate Group Listen while on an active handset
call:
•
Press the
SPEAKER
button.
6
LDP-9008D & LDP-9030D
User Guide
3. RECEIVING CALLS
3.1 Answering a Call While Idle
There are 3 basic types of incoming calls; internal/external
ringing calls, Intercom Voice Announce calls, and Hold
recalls.
Your phone may be assigned Ringing Line Preference; in this
case, calls that ring are answered by lifting the handset.
Otherwise, you must press the flashing Flex button.
External calls to a Phone will appear under the CO/IP line or a
LOOP button.
External calls are from CO lines or VoIP channels that are
programmed to ring at your phone. For external calls, Delay
Ring may be assigned allowing others to answer the call
before the call rings at your phone.
Calls can be forwarded in some manner from another user; if
providing call coverage for other users, you may also receive
Station Call Coverage calls.
Calls placed on Hold, including Transfers, parked calls, etc. will
recall if left on hold for too long.
ICM Voice Announce calls are answered based on the ICM
Signaling mode at the receiving phone; in Hands-free (HF)
mode, after the splash tone and announcement, speak
normally into the microphone. In the Privacy (PV) mode, lift the
handset to respond. The ICM Signaling mode can be
assigned in Station Programming.
The LCD will display the calling number or, if available, the
name of the station or CO/VoIP line, CO Line Name Display.
To answer a call ringing at your phone:
• Lift the handset or press the flashing Flex button (as
needed), the call will be connected.
To respond to an Intercom Voice Announce call:
• In HF mode, simply speak as normal into the microphone,
OR
• In PV mode, lift the handset to respond.
7
LDP-9008D & LDP-9030D
User Guide
3.2 Responding to a Call While Busy
While you are busy on another call, you may receive a Muted
Ring, Camp-On tones, or Voice-Over announcements. Muted
Ring is provided over the speaker of your Phone indicating a
Call Waiting. You also may receive Camp On tones, a burst
of tones on top of the existing call, as an indication of another
call waiting.
While busy, certain stations can activate Voice-Over to your
phone. In this case, audio is received from both the active call
and the Voice Over announcement at the same time.
Respond to any of these Off-hook Signals in one of several
ways; place the existing call on Hold and respond to the new
incoming call, activate One-time DND, send a Silent Text
Message, or ignore the new call.
Silent Text Message requires a TEXT MESSAGE button (not
available on a SLT or other non-display terminal).
The Attendant or Secretary may use Intrusion to announce a
call while you are busy.
To answer a Call Waiting:
•
•
Press HOLD/SAVE, and/or
Press the flashing CO/IP LINE button.
To activate One-time DND:
•
Press the DND button.
To send a Silent Text Message:
•
•
Press the programmed TEXT MESSAGE button,
Select the desired message to send.
8
LDP-9008D & LDP-9030D
User Guide
3.3 Using Answering Machine Emulation (AME)
When a call is connected to your voice mail, you can screen
the call as with a normal Answering Machine. The caller’s
voice is played over your speaker while the message is being
recorded. There are two methods of notification and call
screening provided, LED blink mode or Speaker hearing mode.
Ring Mode —the Answering Machine Emulation (AME) Flex
button will flash to notify you of a call. You may press the Flex
button to hear the caller as the voice message is stored.
Speaker Mode —when the call is sent to the voice mailbox,
the caller’s voice is automatically broadcast over the speaker of
your Phone.
You may terminate screening, leaving the caller in voice mail to
record a message, talk with the caller and record the
conversation in the mailbox, or answer the call and disconnect
the Voicemail. The AME feature is only available when using
the VSF Voice Mail; a AME button should be programmed
To program an AME button:
Press Trans/PGM
•
Manual Ring Mode
Press the desired Flex button + 564 + 0 + Hold/Save
Automatic Speaker Mode
Press the desired Flex button + 564 + 1 + Hold/Save
To screen a call in Ring mode:
Press the flashing AME button, the caller’s voice is broadcast
over the station speaker and stored in the voice
mailbox (in the Speaker hearing mode, broadcast is automatic)
•
To stop the voice broadcast and leave the caller in
Voice Mail:
•
Press the illuminated
SPEAKER
button.
To talk with the caller and record the conversation
in Voice Mail:
•
Press the
MUTE
button.
To answer the call and cancel the voice message
recording:
• Press the illuminated AME button, the caller is connected
and the Voice Mail disconnected.
9
LDP-9008D & LDP-9030D
User Guide
3.4 Differential Ring Signals
When multiple phones in a small area ring, it can be difficult to
tell which are ringing. LDP-9000 Series Phone has 15 Ring
Tones available for differentiating one phone’s ringing from
another.
To select a Ring Tone from phone memory:
•
•
•
•
•
Press the TRANS/PGM button,
Dial 1 for Ring Tones,
Dial 1 or 2 for Internal or External ring,
Dial 1-15 for the desired tone number; a confirmation tone
is heard,
Press HOLD/SAVE to make the selection.
3.5 Answering Calls at Night
In the Night mode, Loud Bell Control may be used to send
ring signals to external bells. You may answer these calls with
Universal Night Answer (UNA).
To answer a call ringing during night mode:
• Lift the handset,
• Dial 567.
3.6 Answering Calls to Other Stations
When nearby stations are ringing, you may pick-up (answer)
the call. Select to answer a call ringing at a specific station
(Directed Call Pick-Up) or you may choose to answer the
oldest call ringing to your station group (Group Call Pick-Up).
Assign a Flex button with the Group Call Pick-Up code (566)
for one-touch access.
NOTE—Pick-Up will not answer calls on the ringing station
Private Line unless the line appears on your phone.
To answer a call ringing at another station:
• Lift the handset,
• Dial 7 (Directed Call Pick-Up code),
• Dial the Intercom Number of the ringing station; the call
will be connected.
10
LDP-9008D & LDP-9030D
User Guide
To answer a call ringing at a station in your group:
• Lift the handset,
•
Dial 566 (Group Call Pick-Up code), the call is connected.
3.7 Using Do-Not-Disturb (DND) to Block
Incoming Calls
Activate Do-Not-Disturb when you wish to not be interrupted;
the phone will block incoming calls. Internal callers will receive
a fast busy tone and the display will show the DND status.
Activate Do-Not-Disturb while ringing(One-Time DND); Ringing
terminates and the caller will get a fast busy tone and it
requires a DND button.
When an Executive activates DND, calls are forwarded to the
paired Secretary automatically.
The Attendants and Secretary may be able to activate DND
Override and Intrude on an active call. The Attendants may
also cancel DND at other stations.
To toggle DND ON and OFF:
• Press the DND button.
3.8 Forwarding Calls
3.8.1 Forwarding calls to another Station or
Voice Mail
Incoming calls may be diverted to other resources of the
system. Resources include other stations, VSF Voice Mail
and External Voice Mail. Your LCD and the LCD of the
forward receiver will both indicate the forward status.
Call Forward can be activated from your phone or from a
different station (Call Forward, Remote). You may define the
conditions or ‘type of forward’ as below:
0: Remote- activate Call Forward for your phone from a
different phone within the System.
1: Unconditional—all calls to the station, except recalls,
are forwarded.
2: Busy—Immediately forwards all calls, except recalls,
when the station is busy.
3: No Answer—forwards all calls to the station, except
recalls, when the station does not answer within the No
Answer timer.
11
LDP-9008D & LDP-9030D
User Guide
4: Busy/No Answer—forwards calls if the station is busy
or does not answer within the No Answer timer.
5: Incoming CO Off-net: Forward calls to an external
destination; calls can be forwarded from an internal
station or a remote location.
When you forward calls from a different station, you may need
to enter your Authorization Code.
Calls on a Private Line will not forward except to a station with
an appearance of the Private Line or to Voice Mail.
To activate Call Forward from your phone to another
phone or internal system resource:
• Lift the handset,
• Press the Fwd Soft button,
• Dial the type of forward code 1-4,
• Dial the destination number.
To deactivate Call Forward from your phone:
• Lift the handset,
• Press the Fwd Soft button,
• Dial #.
To activate Call Forward for your phone from a
different phone within the System (Call Forward,
Remote):
• Lift the handset,
• Press the Fwd Soft button,
• Dial 0 (Remote Call Forward code),
• Dial your Authorization code (Station number & Password),
• Dial the ‘type of forward’ code 1-4,
• Dial the destination number.
To deactivate Call Forward, Remote:
• Lift the handset,
• Press the Fwd Soft button,
• Dial 0 (Remote Call Forward code),
• Dial your Authorization code (Station number & Password),
• Press the # key.
12
LDP-9008D & LDP-9030D
User Guide
3.8.2 Forwarding calls to an external number
Forward calls to an external destination; calls can be forwarded
from an internal station or a remote location. You may define
the conditions or ‘type of forward’ as listed below:
1: Unconditional—all calls to the station, except recalls,
are forwarded.
2: Busy—Immediately forwards all calls to the station,
except recalls, when station is busy.
3: No Answer—forwards all calls to the station, except
recalls, when the station does not answer within the No
Answer timer.
4: Busy/No Answer—forwards calls if the station is busy
or does not answer within the No Answer timer.
When you forward calls from a different station or a remote
location, you may need to enter your Authorization Code. In
addition, from a remote location, you must access the system
through a DISA enabled CO line.
To activate Call Forward, Off Premise (forward to an
external number) from your phone:
• Lift the handset,
• Press the Fwd Soft button,
• Dial the type of Forward code (1-4),
• Press Speed button,
• Dial Speed Dial bin number,
• Replace the handset, return to idle.
To activate Call Forward, Off Premise (forward to an
external number) from a different phone within the
System:
• Lift the handset,
• Press the Fwd Soft button,
• Dial 0 (Remote Call Forward code),
• Dial your Authorization code (your Station number +
Password),
• Dial the type of Forward code (1-4),
• Press Speed button,
• Dial Speed Dial bin number,
• Replace the handset, return to idle.
13
LDP-9008D & LDP-9030D
User Guide
To activate Call Forward, Off Premise (forward to an
external number) from a remote location:
• Lift the handset,
• Dial the telephone number of a DISA assigned CO line,
• While receiving dial-tone, dial 554 (Call Forward feature
code),
• Dial your Authorization Code (your Station number +
Password),
• Dial the type of Forward code (6-9),
• Dial Speed Dial bin number,
• Replace the handset, return to idle.
3.8.3 Forwarding callers to a Text Message
Using a Phone, the system can be setup to return a ‘Text
Message’ to internal callers. When calling your Station,
internal callers will automatically receive the selected message
or you can send a text message you select in response to an
internal call, Silent Text Message.
There are 11 Custom Display Messages each up to 24
characters. Ten can be assigned by the Attendant and one
assigned by you.
In addition, there are ten fix Pre-Defined Text Messages; some
allow auxiliary input for time, date, etc. (as shown in message
list).
Message 01:LUNCH RETURN AT hh:mm
Message 02:ON VACATION
RETURN AT DATE mm:dd
Message 03:OUT OF OFFICE
RETURN AT TIME hh:mm
Message 04:OUT OF OFFICE
RETURN AT DATE mm:dd
Message 05:OUT OF OFFICE
RETURN UNKNOWN
Message 06:CALL (enter up to 17 digits)
Message 07:IN OFFICE STA xxxx
Message 08:IN MEETING
RETURN AT TIME hh:mm
Message 09:AT HOME
Message 10:AT BRANCH OFFICE
14
LDP-9008D & LDP-9030D
User Guide
To activate Custom or Pre-Defined Message
Forward:
• Press TRANS/PGM ,
• Dial User Program feature code 51,
• Dial the two-digit text Message code (00-20),
• Dial any auxiliary input for messages 01-04 and 06-08,
• Press HOLD/SAVE , forward confirmed.
To cancel activated Message:
• Lift the handset,
• Press the Fwd Soft button,
• Dial #.
To program the Station Custom Message (00) at
your station:
• Press TRANS/PGM ,
• Dial User Program feature code 52,
• Enter Message contents, up to 24 characters,
• Press HOLD/SAVE to save the message.
15
LDP-9008D & LDP-9030D
User Guide
4. PLACING A CALL
4.1 Internal Calls
You can place calls to other stations in the system over the
Intercom. The call will ring, or for an ICM Voice Announce
call, a splash tone will be heard. Ring or Voice Announce is
normally determined by settings at the called station but you
may change this by dialing ‘#’ after placing the call. By
changing the mode, a Voice Announce call will ring or a ringing
ICM call will allow Voice Announce (toggle).
You can assign a Flex button for Direct Station
Selection/Busy Lamp Field (DSS/BLF). The DSS/BLF button
allows you to call another station with the single of a button.
The button LED will display the other station’s status (ON=busy,
OFF=idle).
When you go off-hook, you may connect to another station or
system resource automatically. This Prime Line Preference
may be immediate or delayed allowing you to take other
actions during the delay. Otherwise, you may press another
Flex button before going off-hook to override Prime Line
Preference.
If you go off-hook and take no action, Intercom dial-tone will
time-out, and after the Howler tone is received, your phone will
be placed out-of-service in Intercom Lock-Out; you then must
hang-up to return the phone to an idle state.
To place an Intercom call:
• Lift the handset,
• Dial the Intercom number of the desired station,
• When the call is answered or the Splash tone is heard,
begin speaking with the called party.
4.1.1 Using Camp-On when calling a busy
station
If the called party is busy, you may activate Camp-On,
Callback or Voice Over at the station. Camp-On allows you
to wait off-hook for the called station to answer. Callback
allows you to hang-up, and when the busy station returns to an
idle state, the system will call your Station; after you answer the
callback, the system will call the previously busy station.
16
LDP-9008D & LDP-9030D
User Guide
If you are the Attendant or Secretary, you may activate
Intrusion. You may also use Step Call; dial the next station
by dialing the last digit of the Intercom number.
To Camp-On (wait off-hook) for a busy station:
• Press * and await an answer.
To request a Callback (wait on-hook) for a busy
station:
• Press the MSG soft button or the CALL BACK button and
hang-up.
To make a Voice Over announcement to a busy
station:
• Dial #,
•
After the Splash tone is heard, begin speaking.
4.1.2 Leaving a Message Wait
If the called user does not answer or is in DND mode, you may
leave a Message Wait. The called user will receive a
Message Wait indication; the message will be displayed in the
LDP-9000 Series phone. If the ring/message LED is set to
Message Wait Indication, the ring/message LED will flash.
To activate Message Waiting:
•
Press the MSG button and hang-up.
4.2 External Calls
4.2.1 Placing external CO/VoIP calls
External calls are placed on CO/IP lines. These ‘lines’ are
accessed either using a button on the Phone assigned as a
CO/IP line or using dial codes. The CO/IP lines are grouped
for different types of calls, local, long distance, etc. Using the
CO/IP line group code, you will be able to access any line
from the group. A Flex button on the Phone assigned as a
LOOP button lets you access a line from a group. Dial codes
for access to CO/IP lines are:
17
LDP-9008D & LDP-9030D
User Guide
Individual CO/IP line access—
88 + XX or XXX (XX or XXX are CO line number)
CO/IP Group access—
89 + XX or XXX (XX or XXX are CO Group
number)
Any CO/IP Line access—
9
When dialing on a CO line which uses pulse style signals, you
may activate Dial Pulse to Tone Switchover changing to
DTMF style dialing (for banking services, etc.).
When placing an IP call, you must dial an IP address using the
‘*’ key in place of the dot.
If Least Cost Routing is set-up, the number you dial will be
analyzed and the system will place the call on the least
expensive route.
You may be assigned Dialing and/or CO/IP Line Access
Restrictions, in which case you will receive error tone if you
attempt to dial or access a restricted number/CO/IP line.
CO/IP line and Station Class Of Service (COS), which
establish dialing restrictions, may vary during Day and Night
operation (Day/Night COS).
You may need to enter an Authorization code before placing
calls, in which case you will receive a second dial tone.
Your external calls may be subject to Call Time Restrictions,
you will receive a Call Warning Tone prior to disconnect.
NOTE—In the event of an emergency, assigned Emergency
numbers (ex., a 911 call) may be dialed from any station in
the System, regardless of a Station’s dialing restrictions
(COS).
To place an external call:
• Lift the handset,
• Dial the CO/IP line/group,
•
Dial the desired number.
18
LDP-9008D & LDP-9030D
User Guide
4.2.2 Waiting for the next available CO/IP line
If all the lines connected to your system are busy, you will
receive an All Trunks Busy signal. You may request to be
notified when a line becomes free.
To activate a queue if the selected/dialed line is
busy:
• Select the desired CO/IP line button; when the busy
notification is returned, press the Call Back button,
•
Return to an idle state by going on-hook; when the line is
available, the Station will be notified (ringing).
4.2.3 Account Codes: Tracking External calls for
billing
In some cases, you or your company may desire to track calls
for billing or other purposes. You may enter an Account Code,
which is output from the system to a printer in the SMDR report.
You may have an Account Code Flex button (refer to
Assigning features to Flex buttons).
To enter an Account Code before the call:
• Lift the handset,
• Press the assigned ACCOUNT CODE button,
• Dial the Account Code (1-12 digits),
• Press *, Intercom dial tone is heard,
• Place the CO/IP call as normal.
To enter an Account Code during a call:
• Press the assigned ACCOUNT CODE button,
• Dial the Account Code (1-12 digits),
•
Press *
4.2.4 Disable dialing from your phone
You can temporarily ‘Lock’ your phone by activating
Temporary COS, which will disable all dialing from the phone.
To deactivate Temporary COS you must enter the station’s
Authorization code.
19
LDP-9008D & LDP-9030D
User Guide
To activate Temporary COS:
• Press TRANS/PGM ,
• Dial 21 (User Program code),
• Dial your Authorization code,
• Press HOLD/SAVE .
To deactivate Temporary COS:
• Press TRANS/PGM ,
• Dial 22 (User Program code),
• Dial your Authorization code,
• Press HOLD/SAVE .
4.2.5 Temporarily override dialing restrictions at
a phone
Override the dialing restrictions at any phone by activating
Walking COS. The Walking COS dialing restriction levels are
applied for a single call only. For multiple calls, you will need to
reactivate Walking COS or use the FLASH button to regain
CO/IP dial-tone.
To activate Walking COS:
• Press TRANS/PGM ,
• Dial 23 (User Program code),
• Dial your Authorization Code (station number and
password),
• Dial ‘*’,
• Place call as normal.
4.3 Using Directory
4.3.1 Using Last Number Redial (LNR)
The last number dialed on an external call is automatically
saved in the Last Number Redial (LNR) buffer. The system
will store the numbers dialed on the last 15 calls.
To dial the Last Number for an external call:
• Lift the handset,
20
LDP-9008D & LDP-9030D
•
•
•
•
•
•
User Guide
Press Speed Soft button,
Dial *,
or
press the Redial Soft button,
Press the Volume up and down buttons to select from the
last 100 numbers dialed or received,
Press the Send Soft button or HOLD/SAVE .
4.3.2 Using and Entering Saved Number Dial
You may store the last number dialed on an external call to the
Saved Number Dial buffer for convenient dialing at a later time.
The Saved number is stored until a new number is saved.
To place a call using Save Number Dial:
• Lift the handset,
• Press Speed Soft button,
• Dial #.
4.3.3 Using System Speed Dial Numbers
You may, if allowed, use System Speed Dial to call frequently
dialed numbers.
In some cases, these numbers are divided into groups called
System Speed Zone Groups. In this case, you may access
some numbers and not others and your dialing restrictions may
be invoked.
Only an Attendant can assign System Speed Dial numbers.
To place a call using System Speed Dial:
• Lift the handset,
• Press the speed button,
• Dial the desired System Speed Dial bin number.
• Or [Speed] [Speed] 3
• Use Volume Up/Down to Navigate
• Press Send softkey to call
4.3.4 Using and Entering Station Speed Dial
Numbers
Each station in the iPECS eMG80 is allocated memory for
Station Speed Dial numbers each up to 23 digits. These
21
LDP-9008D & LDP-9030D
User Guide
numbers are entered at the user’s station and may include
several ‘special’ instructions. Special instructions and the
corresponding button are:
PAUSE will momentarily stop dialing.
st
FLASH as 1 digit—Activate dial tone detect.
st
FLASH not as 1 digit—The system will generate a flash on
the CO line.
st
CALL BACK as 1 digit—Send digits as ISDN Keypad Facility
message.
st
‘*’ as 1 digit—Display Security, the stored number will not
be displayed when used.
st
‘*’ not as 1 digit—Dial Pulse to Tone Switchover, the
system will switch from pulse to tone dialing.
When entering a Speed Dial, a 16 character name may be
associated with the number for Dial by Name.
Dial Pad
button
1
2
3
4
5
6
7
8
9
0
*
#
Letter Type
Uppercase(ABC)
Lowercase(ABC)
Button depressions
1
2
3
4
1
2
3
4
@
A
D
G
J
M
P
T
W
.
*
#
:
B
E
H
K
N
Q
U
X
,
/
C
F
I
L
O
R
V
Y
?
<
S
Z
!
@
a
d
g
j
m
p
t
w
.
*
#
:
b
e
h
k
n
q
u
x
,
/
c
f
i
l
o
r
v
y
?
Character Entry Chart
To place a call using Station Speed Dial:
• Lift the handset
• Press the SPEED button,
• Dial the desired Station Speed Dial bin.
22
<
s
z
!
Num
1
1
2
3
4
5
6
7
8
9
0
*
#
LDP-9008D & LDP-9030D
User Guide
To enter a Station Speed Dial number with Name:
• Lift the handset,
• Press the SPEED button,
• Dial the desired Station Speed Dial bin number,
• Select/dial the CO/IP line/group,
• Dial the desired number to be stored,
• Press HOLD/SAVE ,
• Enter the associated name if desired, using the Character
Entry Chart,
• Press HOLD/SAVE .
To assign a Station Speed Dial number directly to a
Flex button:
• Press TRANS/PGM ,
• Press the desired Flex button,
• Select the Tel Num Soft button,
• Select/dial the CO/IP line/group,
• Dial the desired number,
• Press HOLD/SAVE ,
• Enter the associated name if desired, using the Character
Entry chart,
• Press HOLD/SAVE .
4.3.5 Using Dial by Name and Entering Your
Name
Dial by Name employs three different Directories: Private
directory (Station Speed dial), Public Directory (System Speed
dial), or Intercom directory.
NOTE—To allow others to contact you via the Intercom
directory, you must enter a name for your station (up to 16
characters).
Characters are entered with two keystrokes as in the chart
below.
To place a call using Dial by Name:
• Press SPEED button twice,
• Dial the desired directory, 1: Dial By Intercom Name, 2:
Dial By Staion Speed Name, 3:Dial By System Speed
Name, the LCD will display the names in alphabetical
order,
23
LDP-9008D & LDP-9030D
•
•
User Guide
Scroll using the Volume up/down keys, or enter search
characters (refer to the above Character Entry Chart).
Press HOLD/SAVE to place the call.
To enter your station user name:
• Press the TRANS/PGM button,
• Dial 74,
• Enter the Name, up to 12 characters (press DND button to
backspace/delete a character). To input characters:
• Press the second Soft button to select ABC> or abc>
mode,
• To input the first character of a button, press the button 1
time (ex., for ‘a’, press 2 button once),
• To input the second character of a button, press the button
2 times (ex., for ‘b’, press the 2 button twice.
• To input the third character of a button, press the button 3
times (ex., for ‘f’, press the 3 button three times.
• Press HOLD/SAVE .
4.3.6 Using Automatic Called Number Redial
(ACNR)
When making an external call and a busy signal is received,
the system can be set to retry the number until the call is
connected, the feature is cancelled, or the maximum number of
retries is attempted—this is Automatic Called Number Redial
(ACNR).
For each retry, the system will activate your speaker then place
the call with the microphone muted. When the remote end
answers, you must select the MUTE button, or lift the handset.
Either of these actions will cancel the ACNR request as well as
connect you to the remote party.
To set up ACNR, while on an outgoing call:
• Select the ACNR Soft button,
• Hang-up handset.
To cancel the ACNR request:
• Press the Stop Soft button.
24
LDP-9008D & LDP-9030D
User Guide
5. TRANSFER, CONFERENCE & OTHER CALL
HANDLING
5.1 Call Transfer: Sending a call to a different
destination
You can send an active call to another station or other
resource of the system, Call Transfer. You can screen the
transfer with the receiving party (Screened Call Transfer) or
complete the transfer without screening (Unscreened Call
Transfer).
Transferred calls, internal or external, are place in Transfer
Hold. These calls will receive Music on Hold (MOH) and will
recall if not answered in a timely manner.
If an Unscreened Transfer call encounters an error or DND, it
may immediately recall at your Station.
DSS/BLF buttons may be employed to transfer calls.
To Transfer an active call:
• Press TRANS/PGM ,
• Call the transfer party,
• Unscreened Call Transfer- Hang-up,
• Screened Call Transfer– When call is answered or Splash
tone is heard, announce the call and hang-up.
5.2 Call Hold: Placing a call in a waiting state
You may place an active Internal or External call in one of
several holding states. In System Hold, other non-restricted
stations may pick-up the call. In Exclusive Hold, only the
holding station may pick-up the call.
The system is assigned a preferred hold type (System or
Exclusive). You may override this Hold Preference by
pressing the HOLD/SAVE button twice.
The LEDs for CO/IP line buttons flash at distinctive rates for the
holding station and other Phone users.
There are also user operations such as pressing a DSS/BLF
button that will place a call in Automatic Hold.
Calls will remain in the held state for a period and then recall
the user. This Hold Recall is provided with a different ring
25
LDP-9008D & LDP-9030D
User Guide
signal. If not answered in a timely manner, the Attendant will
receive Attendant Hold Recall.
To place a call on Hold:
• Press HOLD/SAVE .
5.3 Broker Call: Switching between two calls
You may switch between the active call and a call on Hold,
placing the active call on Hold acting as a broker between two
or more parties, Broker Call. LDP-9000 Series Phone users
may ‘broker’ for multiple calls up to the number of CO/IP line
buttons.
To switch between two calls (Broker Call):
• Press the desired CO/IP line button.
5.4 Joining Multiple People in a Conference
You can establish a Conference with up to 13 parties. The
other parties in the Conference may be internal.
A Conference can be placed on Hold and is subject to Hold
Recall.
To establish a Conference:
• Establish call with one of the desired conference parties,
• Select the Conf Soft button,
• Establish call with the other conference party,
• Select the Conf Soft button,
• Select the Conf Soft button again to establish the conference.
To place a Conference on Hold:
• Press the HOLD/SAVE button.
To retrieve the Conference from Hold:
• Select the Conf Soft button.
26
LDP-9008D & LDP-9030D
User Guide
To establish an Unsupervised Conference:
• Establish conference with two external parties,
• Select the Conf Soft button,
•
Hand-up handset.
To retrieve an Unsupervised Conference:
• Lift the handset,
• Select the Conf Soft button.
5.4.1 Setting up a Conference Room
In addition to establishing a Conference, up to 9 Conference
Rooms can be set up. When setting up a Conference Room, a
password can be designated for invited parties (internal and
external parties) to use for accessing the established
Conference Room.
To set-up a Conference Room:
• Press the TRANS/PGM button,
• Dial 53 to create a Conference Room,
• Dial the desired Conference Room number (1-9),
• If desired enter a password for the Conference Room (up
to 12 digits),
• Press HOLD/SAVE to establish the Room.
To join a Conference Room:
• Lift the handset,
• Dial 59 (Conference Room entry code),
• Dial the Conference Room Number,
• Dial the Conference Room password.
• Or press a preprogrammed conference flex key
To Transfer a call to a Conference Room:
• Press the Trans/PGM button,
• Dial 59 (Conference Room entry code),
•
•
Or press a preprogrammed conference flex key,
Hang up.
To delete a Conference Room:
• Press the TRANS/PGM button,
• Dial 54 (Conference Room delete code),
• Dial the Conference Room number (1-9),
• Dial the Conference Room password,
• Press HOLD/SAVE to delete the Conference Room.
27
LDP-9008D & LDP-9030D
User Guide
5.5 Call Park: Placing a call on Hold to Page
A user may transfer an active CO/IP call to a special holding
location (Park Orbit), which can be accessed easily from any
station in the system. Typically, this feature is used with
Paging to notify the desired user of a parked call.
Parked calls are subject to Hold Recall after the Call Park timer.
To park an active external call:
• Press TRANS/PGM ,
• Dial the Park Orbit (601­610),
• Or press a Park Orbit flex button
• Return to idle.
To retrieve a parked call:
• Lift the handset,
• Dial the Park Orbit.
5.6 Two-Way Record: Recording a call
You may record an active external conversation in your Voice
Mail Box.
To activate Two-Way Record while on a CO/IP call:
• Use the Page right/left soft button to display the next Menu
and select the Record Soft button, record warning tone is
heard and recording starts.
To stop Two-Way Record while on a CO/IP call:
• Use the Page right/left soft button to display the next menu,
and select the Record Soft button or,
• Hang-up, return to idle.
28
LDP-9008D & LDP-9030D
User Guide
6. SEND & RETRIEVE MESSAGES
6.1 Responding to a Station Message Waiting
Indication
Another station can leave a Station Message Waiting
indication (MWI) when you do not answer or your phone is in
DND mode. The message will be displayed on the LCD screen
in LDP-9000 Series phone. If programmed, a flashing MSG
LED of the Call back button also will indicate when there is a
Message Waiting. As a further notification, a Message Wait
Reminder Tone can be provided. You may review and delete
messages as well as respond with a call back.
To review your Station messages:
• Press the CALL BACK button, the LCD shows the Message
Summary display:
ST CL VS VM US MS
001 000 001 000 000 000
DIAL 1-6
•
Dial 1 to view Station messages, Dial to view VSF
messages
To return a call from the list of Intercom (MWI):
• press SHOW soft button
6.2 Getting Voice Mail Messages
When callers are forwarded or recall to your Voice Mail Box,
they can leave a voice message.
The Voice Mail system allows access to and management of
received voice messages. While in your Mail Box, you have
control of your password and Mail Box greeting. In addition,
you can remotely control Call Forward for your station from the
VMIM/VSF/VMIB. You will need to register an Authorization
Code for your station to access the VMIM/VSF/VMIB Voice
messages.
29
LDP-9008D & LDP-9030D
User Guide
To retrieve Voice Mail locally using a Flex button:
• Press the programmed VOICE MAIL Flex button,
• Dial your Mail Box number and corresponding password to
receive the ‘Number of Messages’ prompt,
• Dial desired option codes,
• At completion of session, hang-up to return to idle.
To retrieve Voice Mail locally using the CALL BACK
button:
• Press the flashing CALL BACK button, the LCD shows the
Message Summary display:
ST CL VS VM US MS
001 000 002 000 000 000
DIAL 1-6
•
•
•
•
Dial 3 for VSF, 4 for external VM,
After the prompt enter your station number and password,
Dial desired option codes,
At completion of session, hang-up to return to idle.
Note: Your System Administrator may progam the Call Back
Button to go directly to the voicemail prompt allowing you to
skip pressing 3 for VSF or 4 for VM.
To access your Voice Mail Box from a Remote
Location:
• Lift the handset,
• Dial the telephone number of a DISA CO line answered by
the VSF/ Auto Attendant,
• At answer,
• dial # to receive the ‘Mail Box & Password’ prompt,
• Dial the Mail Box and password to receive the ‘Number of
Messages’ prompt,
• Dial ‘*’,
• Dial desired option codes,
• At completion of session, hang-up.
30
LDP-9008D & LDP-9030D
User Guide
6.3 Sending and Receiving Short Text Messages
You can exchange short text messages (up to 80 alphanumeric
characters) with other display phone users. These messages
will activate the message on the LCD. If the ring/message LED
is set to Message Wait indication, the ring/message LED of
Call Back button will flash.
To send an SMS message to another Phone:
• Press the TRANS/PGM button,
• Dial 36 (SMS send code),
• Dial 1 to resend an existing message, or 2 to send a new
or edit an existing message,
• Enter the station range to receive the message, to send to
a single station enter the station number twice,
• Dial your message using 2 key strokes for each character
(refer to Character Entry Chart in Section 4.3.4).
• Press HOLD/SAVE to send your message.
To view your received Short text messages:
• Press the CALL BACK button, and press the Volume down
key, the LCD will display the Message Summary display,
ST CL VS VM US MS
000 000 000 000 000 001
•
•
DIAL 1-6
Dial 6; the SMS messages are shown in brief,
Dial the Message number to view the entire SMS message.
To delete received Short text messages:
• Dial #,
• Dial 1 to Delete the message, 2 to Cancel, or 3 to Delete
all received Short text messages.
31
LDP-9008D & LDP-9030D
User Guide
7. REMOTE SYSTEM ACCESS
7.1 Direct Inward System Access (DISA)
DISA (Direct Inward System Access) allows remote users to
gain access to the system’s resources (remote users may be
required to enter an Authorization Code). The system will
recognize remote user dialed inputs (call other stations, place
calls over CO/IP lines, review voice mails, etc).
To access system resources remotely:
• Call the system’s DISA facility,
• Await answer and dial your authorization code (station
number and password),
• Dial “*” for end mark,
• Dial as needed for the desired system resource.
7.2 Mobile Phone Extension
When away from your desk or office you can place and receive
calls on a registered mobile phone. You may need to activate
the Mobile Phone Extension feature and assign the Mobile
Phone number.
This feature is only effective with an ISDN/VOIP CO line.
To register a mobile phone number:
• Press the TRANS/PGM button,
• Dial 37,
• Dial the mobile phone number,
• Press the HOLD/SAVE button.
To activate a registered mobile phone:
• Press the TRANS/PGM button,
• Dial 38,
• 1 to activate, 0 to deactivate,
• Press the HOLD/SAVE button.
32
LDP-9008D & LDP-9030D
User Guide
To place a call from the mobile extension using the
iPECS System:
• Dial the ISDN DID number of the station; the system will
check the Caller ID and answer the call. The user then will
receive intercom dial tone,
• Place internal or external iPECS call as normal.
To Transfer a call from the mobile extension using
the iPECS:
• Dial “*” while on an iPECS call,
• Dial the desired extension, the call is transferred and the
mobile phone returns to idle.
NOTE—The mobile may reconnect to the transfer call by
pressing the # key.
33
LDP-9008D & LDP-9030D
User Guide
8. MISC. FEATURES
8.1 Call Log
Users can view a log of Received, Dialed and Lost calls on the
display. Pressing a Redial Soft button and then Back button
provides simple access to Received, Dialed and Lost calls.
To access the Call Log menu:
• Press the Redial Soft button,
• Press the Back Soft Button,
•
•
Or press your Call Log flex button
Using the Volume up/down keys, to view items (Received,
Dialed or Lost).
To program a flex button as a call log button:
•
Press Trans/PGM > Flex Button > Trans/PGM > 57 > Save/Hold
To place a call using numbers stored in the Call Log:
• From the Call Log, use the Volume up/down keys, to view
items (Called, Dialed, or Lost),
• Highlight the desired item, and press the Send Soft button
to place the call
8.2 Background Music and Music on Hold
Two audio sources can be connected to the system. These
sources or an internal source provide input for Background
Music (BGM) and Music On Hold (MOH). In addition, a
recorded message from the VSF can be used. BGM is played
over the speakers of the LDP-9000 Series Phone when the
station is idle. MOH is played to callers placed on Hold.
There are eleven possible selections for BGM and MOH:
00: Off
01: Source BGM1
02: Source BGM2
03: VSF MOH 1
04: SLT MOH 1
05: SLT MOH 2
06: SLT MOH 3
07: SLT MOH 4
08: SLT MOH 5
09: VSF MOH 2
10: VSF MOH 3
To turn on Background Music:
• Press HOLD/SAVE to cycle through the BGM selections.
34
LDP-9008D & LDP-9030D
User Guide
8.3 Using Internal, External and Meet-Me Paging
The User can broadcast announcements to other stations
and/or external speakers. Stations are assigned to one or
more of the Internal Page Zones. The system has two
External Page Zones that can be connected to external
speakers.
If the desired Page Zone is busy, the User can elect to be
recalled when their turn comes in the queue. Users can also
request a paged party answer the Page using Meet-Me Paging.
In this case, the paged party may answer the page from any
phone in the system by dialing the Meet-Me code.
To make a page:
• Lift the handset,
• Dial the desired Page zone,
• If assigned, after page warning tone, make announcement.
To answer a Meet-me-Page:
• Lift the handset.
• Dial 544 (Meet-Me-Page code).
8.4 Push-To-Talk (PTT) Page
LDP-9000 Series Phones can be assigned as a member of one
or more of the system’s nine Push-To-Talk (PTT) page groups.
Users separately log-in or log-out of any one or all PTT groups
to which the phone is assigned. Once logged in, place or
receive one-way page announcements to/from other users who
are logged in to the same PTT group.
To log-in to a PTT group:
• Dial #0,
• Dial the desired PTT group number (1-9 or 0 for all
groups),
To log-out of the PTT group(s):
• Dial #0, the PTT Log-in/out code,
• Press the * key.
35
LDP-9008D & LDP-9030D
User Guide
To place a page announcement to the active PTT
group:
• Press and hold the PTT Flex button,
• After confirmation tone, make page announcement.
8.5 Wake-Up Alarm
System supports an Alarm clock for each station in the system.
The alarm clock can be set to repeat daily or as a one-time
alarm.
When responding to the alarm by lifting the handset, BGM or
Wake-Up Alarm announcement will be provided.
8.6 Alarm/Door Bell
The system can monitor external Alarm or Door Bell contacts:
Alarm Monitor—should the external contact activate, a unique
Alarm Ring signal and LCD display may be received. To
restart the monitor circuit, the external contacts must be
deactivated and the Alarm Ring signal terminated.
Door Bell—a unique Door Bell Ring (single tone burst) may be
received each time the external contact is activated. A system
contact also can be assigned to act as a Door Open contact.
To terminate the Alarm signal:
• Dial 565 (Alarm Stop code).
To activate the Door Open contacts:
• Lift the handset,
• Dial Door Open code, #* and contact number 1-4.
8.7 Power Fail Transfer (PFT)
When AC power to the system fails, back-up operation may be
provided with back-up batteries or Power Fail Transfer (PFT).
When battery back-up is provided the station will operate
normally. When PFT is implemented, an SLT is connected to a
36
LDP-9008D & LDP-9030D
User Guide
CO line by the system. This SLT can be used as any normal
SLT, providing service while power is out.
8.8 System Voice Memo
The integrated Voice Mail modules incorporate several Voice
Memos to provide Station Users with general information such
as station number, date, time, and feature status. Voice
Memos are heard over the Phone speaker and over the
handset for SLTs.
For the Station Status Memo, the following items are reported:
ICM Signaling Mode (Handsfree/Tone/Privacy)
Station IP Address
Station Mac Address
Number of messages x (x: number of all message
waiting)
Wake-Up Time (hh:mm)
Do Not Disturb
Forwarded to station xxx
Forwarded to speed bin xxx
Queued CO/IP line xxx
Locked (Temporary COS)
COS x
To hear Date & Time memo:
• Dial the Voice Memo code (*661),
• Date and Time memo is heard, “Date is May 2nd.Time is
xx:xx pm”.
To hear Station Number Prompt:
• Dial Voice Memo code (*662),
• The Station Number memo is heard, “This is station 150”.
To hear Station Settings:
• Dial Voice Memo code (*663),
• Station Status Memo is heard.
NOTE—only activated features are announced.
37
LDP-9008D & LDP-9030D
User Guide
8.9 Hot Desk
LDP-9000 Series phones in the system may be assigned for
Hot Desk operation. These Hot Desk phones let you log-on
and use the Hot Desk phone as if it were your station.
Once logged-on, the Hot Desk station will take on the attributes
assigned to your station number and you can make calls as
normal. When logged-out, calls to your station number are
forwarded to the chosen destination.
To Log on to a Hot Desk station:
• Press the TRANS/PGM button,
• Dial *0,
• Dial your Authorization Code (Station Number and
Password).
To Log out of the Hot Desk station:
• Press the TRANS/PGM button,
• Dial * twice,
• Use the VOL   buttons to select a call forward
destination for your calls, speed dial, joined mobile phone,
VVMU/VSF, or VM group,
• Press the HOLD/SAVE button.
38
LDP-9008D & LDP-9030D
User Guide
9. PBX, CENTREX & ISDN FEATURES
9.1 Access PBX or Centrex features
The iPECS system has been designed to operate with a host
PBX system or Centrex services from your service provider.
The iPECS system connects to a host with analog CO lines.
When accessing a CO line, the phone will act as an extension
of the host, allowing access to the host system features using
the host dial codes. While on a call, use the Flash feature to
transfer calls to other host extensions or access features of the
host.
The Flash feature may be used on other CO lines to regain dial
tone from the CO line without relinquishing control of the CO
line to place another call.
To access PBX or Centrex features while idle:
• Lift the handset,
• Select/dial access a PBX/Centrex CO line,
• Dial PBX/Centrex feature code.
To access PBX/Centrex features while on a
PBX/Centrex CO line:
• Select the Flash soft button,
• After receiving new dial tone, dial the PBX/Centrex feature
code.
9.2 Access the ISDN Network
9.2.1 Using the Keypad facility to access ISDN
features
Access to certain features of your ISDN services requires that
dialed digits be sent to the ISDN as data and not tones. In this
case, dialed digits are sent as ‘Keypad messages’.
A Keypad Facility button must be assigned using the Flex
Button program procedures. Once active, dial into the ISDN for
services; however, actions other than dialing will deactivate the
Keypad Facility operation.
39
LDP-9008D & LDP-9030D
User Guide
To activate Keypad Facility operation:
• Press the KEYPAD FACILITY button to switch to keypad mode,
• Dial as desired.
To deactivate Keypad Facility operation:
• Press KEYPAD FACILITY ,
OR
• Press a Feature or Flex button.
9.2.2 Using ISDN Supplementary Services
ISDN service providers may incorporate features similar to
those of Centrex. These ISDN Supplementary services are
provided on a subscription basis, and as with Centrex, are
accessed using the Flash button on a Phone.
Using supplementary services an ISDN line can be placed on
Hold and a second call placed on the line. You may then
alternate between the two held calls (Broker Call) using the
hold button. An ISDN line conference can be established using
the Flash and Conf Soft buttons. A conference can also be
placed on hold.
While on an ISDN CO line, to access ISDN
Supplementary services:
• Press Flash Soft button,
• Press HOLD/SAVE , Conf, or CO line button to activate the
desired feature.
9.2.3 Activating ISDN Caller ID Restriction
LDP-9000 Series Phone users can restrict the transmission of
Caller ID to the far-end. This may be a subscription service of
your carrier. Separate Flex buttons are required to activate
outgoing, Connected Line (COL), and incoming, Calling Line ID
(CLID) restriction.
To restrict Caller ID:
• Lift the handset,
• Press programmed CLIR / COLR button to place call.
40
LDP-9008D & LDP-9030D
User Guide
10. FEATURES & FLEX BUTTONS
10.1
Entering Station Program Data
A special code set is available for LDP-9000 Series Phone
users to assign certain attributes such as Authorization Codes
(Passwords). After entering the User Program mode, dial the
codes to select the attribute and setting. Once selected, the
setting is saved. A list of the User Program codes, the
feature/function and any input required are given in Appendix B.
In some cases, you enter these codes as part of Flex button
assignments.
To assign user programmable attributes to your
station:
• Press TRANS/PGM ,
• Dial desired User Program codes shown in Appendix B,
• Press HOLD/SAVE .
10.2
Assigning Features to Flex Buttons
You may assign features and functions to the Flex buttons on
your Phone (possibly CO/IP lines).
Flex buttons may be assigned for most features providing OneTouch feature activation (ex., a Flex button may be assigned
to access the Account Code feature and may include the
Account code digits).
Features that may be assigned to a Flex button include:
DSS/BLF—Enter station number.
Speed Dial—Enter Station/System Speed dial bin.
Flex Numbering Plan—Enter Flex Numbering Plan code
(refer to Appendix A).
User Program Code—Press TRANS/PGM and enter a User
Program code (refer to Appendix B).
CO/IP Line—Enter the CO/IP line or group number.
To assign a feature to a Flex button:
• Press TRANS/PGM ,
• Press the desired Flex button,
• Dial desired code and required inputs; for User Program
codes Appendix B), first press the TRANS/PGM ,
• Press HOLD/SAVE .
41
LDP-9008D & LDP-9030D
User Guide
APPENDIX A USER PROGRAM CODE
Fixed Function Codes, refer to Table A-1 and A-2, are digit sequences
users and the Attendant may dial while in the User Program Mode to
assign certain Flex buttons and affect the status of a feature or setting.
For more information on the User Program Mode refer to the iPECS
eMG80 Features and Operation Manual.
Many of these Function Codes may be assigned to a button of LDP
Phone by pressing the [PGM] button as the first entry of a Flexible
button assignment, see Flex button Programming in the iPECS eMG80
Features and Operation Manual.
Table A-1 STATION USER PROGRAM FIXED FUNCTION CODES
FUNCTION
FUNCTION
CODE
10
11X
12X
13
14X
19
21
22
23
24
31
32
33
34
35
36
37
38
39
30
41
42
51XX
52
53
En-block Dialing
Intercom Differential Ring ( X = 1-15 )
CO Line Differential Ring ( X = 1-15 )
Intercom Answer Mode (1: HF /2: TONE /3: PV)
Call Coverage Attribute (1: On/Off, 2: Ring Delay)
Ear-Mic Headset
Knock Down Station COS
Restore Station COS
Walking COS
ICR SCENARIO
Message Retrieve Method
Message Retrieve Example
User Authorization Code Registration
{DID CALL WAIT} button assignment
Message Wait in Executive/Secretary pair
Send SMS Message
Register Mobile Extension
Make Mobile Extension active
Register Mobile Extension CLI
VM Mobile CLI
Set Wake-Up Time
Wake-Up Time Disable
Custom/Pre-select Message Display (XX = 00-20)
Register Custom Message (Message 00)
Create Conference Room
42
LDP-9008D & LDP-9030D
User Guide
Table A-1 STATION USER PROGRAM FIXED FUNCTION CODES
FUNCTION
FUNCTION
CODE
54
55
61
62
71
72
73
74
79
7*
*0
**
*6
*7
57
Delete Conference Room
Monitor Conference Group
Headset/Speakerphone Mode
Change Ring Mode
LCD Display Mode
Version Display
Background Music
Station User Name Registration
Display Phone Version
Display Serial number/Package for SMEMU
Hot Desk Login
Hot Desk Logout
Set Forced Forward Dest
Forced Forward to Dest
Call Logs
Table A-2 ATTENDANT USER PROGRAM FIXED FUNCTION CODES
FUNCTION CODE
FUNCTION
0111
0112
0113
0114
0115
0116
0121
0122
0123
0124
0125
0126
0127
0128
0129
Print SMDR, by Station
Delete SMDR, by Station
Display Call Charge
Abort Print
Print Lost Call Report
Delete Lost Call Report
Print Traffic Analysis (All summary)
Print Traffic Analysis (All summary periodically)
Abort “Print Traffic Analysis (All summary
periodically)”
Print Traffic Analysis (Attendant)
Print Traffic Analysis (Call summary)
Print Traffic Analysis (Call Hourly)
Print Traffic Analysis (H/W Usage)
Print Traffic Analysis (CO summary)
Print Traffic Analysis (CO Hourly)
43
LDP-9008D & LDP-9030D
User Guide
Table A-2 ATTENDANT USER PROGRAM FIXED FUNCTION CODES
FUNCTION CODE
FUNCTION
021
022
031
032
041
042
043
044
045
046
047
048
051
052
053
054
055
06
071
072
073
074
075
076
077
078
*#
Knock Down Station COS
Restore Station COS
Authorization Code Registration
Erase Authorization
System Date/Time Mode
LCD Date Mode
LCD Time Mode
Set Wake Up Time from Attendant
Wake Up Disable from Attendant
PX Clock Set through ISDN message
HotDesk Login from Attendant
HotDesk Logout from Attendant
Custom/Pre-select Message
DND/Call Forward/Pre-selected MSG Cancel
Custom Display Message (11-20)
Monitor Conference Room
Delete Conference Room
VSF – Record System Greeting
Dial By Name
Isolate Fault CO Line
Automatic Day/Night/Timed Ring Table
External Page Music -1 Assignment/Cancel
External Page Music -2 Assignment/Cancel
LCD Display Language
PTT Login/Logout with station range
Display cpu redundancy state
Admin Programming Code
44
LDP-9008D & LDP-9030D
User Guide
APPENDIX B FLEXIBLE NUMBERING PLAN
The System Numbering Plan can be selected from 1 of 8 basic Numbering
Plans. Table B-1 provides a brief description of the plans and Table B-2 and
Table B-3 provide the Numbering Plan codes for each of the eight basic
plans. The Number Plan is selected in Program 100 and individual codes in
the plan can be changed using the Flexible Numbering Plan Programs 106
to 109.
Table B-1 Numbering Plan Description
Plan
Number
1
2
3
4
5
6
7
8
Description
Range
Basic Numbering Plan.
The station number can be within 799.
Australia Default.
New Zealand Default.
Italy Default.
Finland Default, max. Stations 60
Default for Sweden, max. Stations, 200 Stations above
Max ports will be displayed as “***”.
The station number can be changed within 999.
100 - 239
100 - 239
100 - 239
700– 839
200– 339
210 – 349
100– 239
100– 239
Table B-2 Basic Numbering Plan 1-4, Default Values
Basic Numbering Plan
Feature
1
2
3
4
Remark
Intercom Call
Internal Page
Zone
Internal All Call
Page
Meet Me Page
External Page
Zone 1
External All Call
Page
All Call Page
100 ~239
1000100070001139
1139
7139
301~335 *301~*33 *101~*13 *301~*33
5
5
5
543
*543
#3
#43
544
545
*544
*545
##
#41
##
#41
548
*548
#5
#5
549
*549
#00
#00
45
LDP-9008D & LDP-9030D
User Guide
Table B-2 Basic Numbering Plan 1-4, Default Values
Basic Numbering Plan
Feature
1
2
3
4
Remark
(Internal/External
)
SMDR Account
Code Enter
Flash Command
to CO Line
Last Number
Redial
DND (Toggle
On/Off)
Call Forward
Speed Dial
Programming
Message
Wait/Callback
Enable
Message
Wait/Callback
Return
Speed Dial
Access
Cancel
DND/FWD/Pre
MSG
CO System Hold
Program Mode
Access
Attendant
Unavailable
Alarm Reset
Group Call
Pickup
Universal Answer
Account Code
with bin
Walking COS
550
*550
550
#9
SLT
551
*551
551
551
SLT
552
*552
552
552
SLT
553
*553
553
553
SLT
554
555
*554
*555
554
555
554
*40
SLT
556
*556
556
*66
SLT
557
* 557
557
*67
SLT
558
* 558
558
#8
SLT
559
* 559
559
559
SLT
560
561
* 560
* 561
560
561
560
561
SLT
SLT
562
* 562
562
562
565
566
* 565
* 566
565
**
* 565
*1
567
568
* 567
* 568
567
568
2
568
569
* 569
569
569
46
LDP-9008D & LDP-9030D
User Guide
Table B-2 Basic Numbering Plan 1-4, Default Values
Basic Numbering Plan
Feature
1
2
3
4
Remark
Code
ACD Supervisor
571
On/Off Duty
ACD Supervisor
572
Login
ACD Supervisor
573
Logout
ACD Help Code
574
ACD Calls In
575
Queue Display
ACD Supervisor
576
Status Display
ACD Supervisor
577
Monitor
ACD Reroute
Queued Call
578
w/answer
ACD Reroute
579
Queued Call w/o
answer
Camp-On
621
Answer
Call Parking
*601~*61
Locations
9
Group Pilot
401 – 440
Number
Station User VSF
*66
Features
Call Coverage
76
Ring
Direct Call
*77
Pickup
CO/IP Group
89xx
Access
Individual CO/IP
88xx
Line Access
* 571
571
571
* 572
572
572
* 573
573
573
* 574
* 575
574
575
574
575
* 576
576
576
* 577
577
577
* 578
578
578
* 579
579
579
* 621
621
621
*601 -*
619
*401 –
*440
66
*101 –
*119
*401 –
*440
*66
*101 –
*119
#620 –
#659
69
*76
*76
67
*77
*77
*77
89xx
89xx
89xx
xx: 01~20,
88xx
88xx
48xx
xx: 01~74
47
SLT
LDP-9008D & LDP-9030D
User Guide
Table B-2 Basic Numbering Plan 1-4, Default Values
Basic Numbering Plan
Feature
1
2
3
4
Remark
Retrieve Last
Held CO/IP
Retrieve
Individual Held
CO/IP
Access CO Line
in the 1st
available CO
Group
Attendant Call
VM Message
Wait Enabled
VM Message
Wait Disable
Door Open (1st
Door )
Door Open (2nd
Door )
MCID Request
AME Feature
Unsupervised
conference
extend code
PTT Group
Login/Logout
ACD primary
login
ACD Agent
primary logout
ACD Agent
secondary login
ACD Agent
secondary logout
ACD wrap-up
end
TNET CM
Login/out
8*
8*
8*
4*
8#xx
8#xx
8#xx
4#xx
9
9
9
1
0
*8
0
*8
0
*8
0
*8
*9
*9
*9
*9
#*1
#*1
#*1
#*1
#*2
#*2
#*2
#*2
*0
564
*0
* 564
*0
564
*0
564
##
##
* ##
*22
#0
#0
#*0
*21
581
* 581
581
581
582
* 582
582
582
583
* 583
583
583
584
* 584
584
584
585
* 585
585
585
586
* 586
586
586
48
xx: 01~74
LDP-9008D & LDP-9030D
User Guide
Table B-2 Basic Numbering Plan 1-4, Default Values
Basic Numbering Plan
Feature
1
2
3
4
Remark
Enter Into Conf59
* 59
* 59
59
Room
Enter Into Conf68
* 68
* 68
68
Group
Station ICR
587
* 587
587
587
Pick up Group
588
* 588
588
588
Pick-Up
Emergency Page
589
* 589
589
589
Remote Mobile
580
* 580
580
580
Extension
Control
Agent ON/OFF
58*
* 58*
58*
58*
Duty In ALL GRP
SLT ACNR
58#
* 58#
58#
58#
ACD Supervisor
570
* 570
570
570
Ring Mode
Company
563
* 563
563
563
Directory Name
ISDN
57*
*57*
57*
57*
Supplementary
Hold
ISDN
57#
*57#
57#
57#
Supplementary
Conf
Forced Seize
56*
*56*
56*
56*
Busy STN/CO
Override
56#
*56#
56#
56#
DND/Forward
Cancel Call Back
Transfer to VSF
55*
*55*
55*
55*
Annc No
CCR
#2
#2
#2
#2
Last Number
[REDIAL] [REDIAL] [REDIAL] [REDIAL]
Redial ( LNR )
Save Number
[Save]
[Save]
[Save]
[Save]
Redial
49
Keyset
Keyset
LDP-9008D & LDP-9030D
User Guide
Table B-2 Basic Numbering Plan 1-4, Default Values
Basic Numbering Plan
Feature
1
2
3
4
Remark
Station Speed
Dial Access
System Speed
Dial Access
[SPEED]
+ XXX
[SPEED]
+ XXXX
[SPEED]
+ XXX
[SPEED]
+ XXXX
50
[SPEED]
+ XXX
[SPEED]
+ XXXX
[SPEED]
XXX:
+ XXX
000~099
[SPEED]
XXXX:
+ XXXX 2000~499
9
LIP-7016D/7024D
User Guide
LIP-7016D & 7024D
User Guide
LIP-7016D/7024D
1.4
User Guide
iPECS LIP-7016D & 7024D Phone Description
The iPECS LIP-7016D and LIP-7024D Phones incorporate the latest in
VoIP technology and user interface to provide you with a cost effective,
simple to use, productive communications tool. It includes a large 3-line
24-character per line LCD. The bottom line of the display is an
interactive menu accessed with the 3 Soft buttons just below the display.
The Navigation button in the lower center of the Phone allows you to
move through the menu choices when more than three selections are
available.
Features and functions of your iPECS are accessed either using the
Fixed or Flexible buttons or by selecting a menu item using the Soft
buttons. In the remainder of this User Guide, the Fixed or Flexible
buttons are shown with a box surrounding the BUTTON designation while
Soft button menu selections are shown with a double underline.
iPECS LIP-7016D
iPECS LIP-7024D
2
LIP-7016D/7024D
User Guide
Handset
Interactive
LCD
3 Soft buttons
Speaker
Flex buttons
Dial pad
Fixed Feature buttons:
Speaker
Hold/Save
Speed
Trans/Pgm
DND
Call Back
Volume
Navigation
button
Microphone
iPECS LIP-7016D/7024D Diagram
3
LIP-7016D/7024D
User Guide
iPECS Phone
headset jack
iPECS Phone
LAN connection
iPECS Phone to
PC connection
iPECS Phone
handset connection
iPECS LIP-7016D/7024D Connections
4
LIP-7016D/7024D
User Guide
TABLE OF CONTENTS
1. INTRODUCTION ............................................................................................1
1.1 General.............................................................................................. 1
1.2 Feature Information ........................................................................... 1
1.3 Feature Groupings ............................................................................ 1
1.4 iPECS LIP-7016D & 7024D Phone Description................................ 2
2. IPECS PHONE LCD, SPEAKERPHONE & RELATED FEATURES ......................5
2.1 LCD Operation .................................................................................. 5
2.2 Using the Speakerphone................................................................... 5
2.3 Using a Bluetooth Wireless Headset................................................. 6
3. RECEIVING CALLS .......................................................................................7
3.1 Answering a Call While Idle .............................................................. 7
3.2 Responding to a Call While Busy...................................................... 8
3.3 Using Answering Machine Emulation (AME) .................................... 8
3.4 Differential Ring Signals .................................................................... 9
3.5 Answering Calls............................................................................... 10
3.6 Answering Calls to Other Stations .................................................. 10
3.7 Using Do-Not-Disturb (DND) to Block Incoming Calls .................... 11
3.8 Forwarding Calls ............................................................................. 11
3.8.1 Forwarding calls to another Station or Voice Mail ................ 11
3.8.2 Forwarding calls to an external number................................ 12
3.8.3 Forwarding callers to a Text Message.................................. 14
4. PLACING A CALL .......................................................................................16
4.1 Internal Calls ................................................................................... 16
4.1.1 Placing Intercom calls ........................................................... 16
4.1.2 Using Camp-On when calling a busy station ........................ 16
4.1.3 Leaving a Message Wait....................................................... 17
4.2 External Calls .................................................................................. 17
4.2.1 Placing external CO/VoIP calls ............................................. 17
4.2.2 Waiting for the next available CO/IP line .............................. 18
4.2.3 Account Codes: Tracking External calls for billing................ 19
4.2.4 Disable dialing from your phone ........................................... 19
4.2.5 Temporarily override dialing restrictions at a phone ............. 20
4.3 Using Automated Dialing................................................................. 20
4.3.1 Using Last Number Redial (LNR) ......................................... 20
4.3.2 Using and Entering Save Number Dial ................................. 21
4.3.3 Using System Speed Dial Numbers...................................... 21
4.3.4 Using and Entering Station Speed Dial Numbers................. 21
4.3.5 Using Dial by Name and Entering your Name ...................... 23
4.3.6 ACNR: To retry a busy external number until answered ...... 24
i
LIP-7016D/7024D
User Guide
5. TRANSFER, CONFERENCE & OTHER CALL HANDLING .................................26
5.1 Call Transfer: Sending a call to a different destination ................... 26
5.2 Call Hold: Placing a call in a waiting state ...................................... 26
5.3 Broker Call: Switching between two calls........................................ 27
5.4 Joining Multiple People in a Conference......................................... 27
5.4.1 Setting up a Conference Room............................................. 28
5.5 Call Park: Placing a call on Hold to Page ....................................... 29
5.6 Two-Way Record: Recording a call................................................. 30
6. GET YOUR MESSAGES & SEND SMS.........................................................31
6.1 Responding to a Station Message Waiting Indication..................... 31
6.2 Responding to a CLI Message indication ....................................... 32
6.3 Getting Voice Mail Messages.......................................................... 33
6.4 Sending and Receiving Short Text Messages ................................ 35
7. REMOTE SYSTEM ACCESS .........................................................................37
7.1 Direct Inward System Access (DISA).............................................. 37
7.2 Mobile Phone Extension ................................................................. 37
8. MISCELLANEOUS FEATURES ......................................................................39
8.1 Call Log ........................................................................................... 39
8.2 Background Music and Music on Hold............................................ 40
8.3 Using Internal, External and Meet-Me Paging ................................ 40
8.4 Push-To-Talk (PTT) Page ............................................................... 41
8.5 Wake-Up Alarm ............................................................................... 42
8.6 Alarm/Door Bell ............................................................................... 42
8.7 Power Fail Transfer ......................................................................... 43
8.8 System Voice Memo ....................................................................... 43
8.9 Hot Desk.......................................................................................... 44
9. WORKING WITH PBX, CENTREX & ISDN FEATURES ...................................45
9.1 Access PBX or Centrex features..................................................... 45
9.2 Access the ISDN Network............................................................... 45
9.2.1 Using the Keypad facility to access ISDN features............... 45
9.2.2 Using ISDN Supplementary Services ................................... 46
9.2.3 Activating ISDN Caller ID Restriction.................................... 46
10. SETTING FEATURES & FLEX BUTTONS .......................................................47
10.1 Entering Station Program Data ....................................................... 47
10.2 Assigning Features to Flex Buttons ................................................ 47
11. APPENDIX A FLEXIBLE NUMBERING PLAN ................................................48
12. APPENDIX B USER PROGRAM CODES ......................................................54
ii
LIP-7016D/7024D
User Guide
1. Introduction
1.1
General
Your telephone is connected to an advanced-technology, highly-versatile,
fully-featured telecom system designed to make office communications
easy and productive. Employing state-of-the-art Voice over Internet
Protocol (VoIP) technology, voice and data converge on a single IP
packet network. Because each iPECS Phone is an IP appliance, it can
be moved easily throughout the office LAN and maintain normal
operation.
1.2
Feature Information
We have taken every effort to make this user guide simple and
straightforward. The guide starts with the simpler operations of the
iPECS Phone Speakerphone, moves on to receiving and placing calls,
and then to more advanced features. Each section includes a brief and
basic description of each feature and step-by-step operations.
The operations shown in this guide use the system’s base default
Numbering Plan. Your Numbering Plan may be different. Some
features may not be available for you to access or may be subject to
certain limitations based on the set-up of the system.
Under certain operation conditions this equipment cannot be relied upon
to make emergency calls. Alternative arrangements should be made
for access to the emergency services.
1.3
Feature Groupings
Every effort has been taken to divide the features into a logical and
consistent sequence so that features can be quickly located.
Features have been divided into groups, Receiving Calls, Placing Calls
etc. Within each group, features are arranged according to the difficulty
of operation and frequency of use.
1
LIP-7016D/7024D
User Guide
2. iPECS Phone LCD, Speakerphone & Related Features
2.1
LCD Operation
The Liquid Crystal Display (LCD) of the iPECS LIP-7016D and LIP7024D has three lines of 24 characters each. The LCD is used to
convey information to you. It provides the date, time and station
number on the display while idle. It will also provide called/calling
name/number display, feature status and an interactive menu to guide
you through feature access and User Program selections.
2.2
Using the Speakerphone
Activate the iPECS Speakerphone at any time (except for Paging) in
place of lifting the handset to receive or place calls. Place calls using
On-hook dialing with the Speakerphone.
In addition, you may switch between the handset and Speakerphone
during a call. By keeping the handset Off-hook, the Group Listen
feature is activated, which provides incoming audio over the speaker
with outgoing audio from the handset. This permits a local ‘group’ to
listen to both sides of the conversation without interfering with the
conversation.
While in a conversation using the Speakerphone, Mute the microphone
using the Mute Soft button. When Mute is active, the Mute Soft button
toggles to Speak, which is used to turn off Mute.
With Auto Speaker Select, activating or accessing a feature by pressing
its button will activate the Speakerphone automatically.
When using a Headset, the SPEAKER button controls the ON/OFF-hook
state for the phone.
OPERATION
To activate the Speakerphone to answer or place a call:
 Press SPEAKER , the phone goes off-hook with audio from the
speaker and to microphone.
To control the volume of the Speakerphone or handset:
 Press the ▼ VOLUME ▲ button.
To Mute the microphone:
 Select the Mute Soft button.
To turn off Mute (turn the microphone ON):
 Press the Speak Soft button.
To activate Group Listen while on an active handset call:
 Press the SPEAKER button.
5
LIP-7016D/7024D
2.3
User Guide
Using a Bluetooth Wireless Headset
The iPECS LIP-7024D may be equipped with the BTU (Bluetooth Unit)
option that lets you use a Wireless headset such as a Jabra BT-200, BT250 or Plantronics M3000. Using a headset permits you to move freely
around the phone within approximately 10 meters and maintain a
conversation. Before using the headset, the headset must be “paired”
with the BTU, and then the headset must be enabled for use.
Operation of the iPECS LIP-7024D with the headset is the same as with
the Speakerphone; merely use the Speaker button to go ON and OFFhook.
NOTE—during the pairing operation, the headset and phone should
be as close as possible but not more than 1 meter apart.
OPERATION
To pair the wireless headset to the BTU:
 Press the TRANS/PGM button,
 Dial 3,
 Press the HOLD/SAVE button.
To enable/disable the wireless headset:
 Press the TRANS/PGM button,
 Dial 4,
 Press the HOLD/SAVE button.
To unpair the headset:
 Press the TRANS/PGM button,
 Dial 3,
 Press the HOLD/SAVE button.
6
LIP-7016D/7024D
User Guide
3. Receiving calls
3.1
Answering a Call While Idle
There are 3 basic types of incoming calls; internal/external ringing calls,
Intercom Voice Announce calls, and Hold recalls.
Your phone may be assigned Ringing Line Preference; calls that ring
are answered by lifting the handset. Otherwise, you must press the
flashing Flex button.
External calls to an iPECS Phone will appear under the CO/IP line or a
LOOP button
External calls are from CO lines or VoIP channels that are programmed
to ring at your phone. For external calls, Delay Ring may be assigned
allowing others to answer the call before the call rings at your phone.
Calls can be forwarded in some manner from another user; if providing
call coverage for other users, you may also receive Station Call
Coverage calls.
Calls placed on Hold, including Transfers, parked calls, etc. will recall if
left on hold for too long.
ICM Voice Announce calls are answered based on the ICM Signaling
mode at the receiving phone; in Hands-free (HF) mode, after the splash
tone and announcement, speak normally into the microphone. In the
Privacy (PV) mode, lift the handset to respond. The ICM Signaling
mode can be assigned in Station Programming.
The LCD will display the calling number or, if available, the name of the
station or CO/VoIP line, CO Line Name Display.
OPERATION
To answer a call ringing at your phone:
 Lift the handset and press the flashing Flex button (as needed), the
call will be connected.
To respond to an Intercom Voice Announce call:
 In HF mode signaling, simply speak as normal into the microphone,
OR
 In PV mode signaling, lift the handset to respond.
7
LIP-7016D/7024D
3.2
User Guide
Responding to a Call While Busy
While you are busy on another call, you may receive Muted Ring, CampOn tones, or Voice-Over announcements. Muted Ring is provided over
the speaker of your Phone indicating a Call Waiting. You also may
receive Camp On tones, a burst of tones on top of the existing call, as
an indication of another call waiting.
While busy, certain stations can activate Voice-Over to your phone. In
this case, audio is received from both the active call and the Voice Over
announcement at the same time.
Respond to any of these Off-hook Signals in one of several ways; place
the existing call on Hold and respond to the new incoming call, activate
One-time DND, send a Silent Text Message, or ignore the new call.
Silent Text Message requires a TEXT MESSAGE button, and cannot be
sent to a SLT or other non-display terminal.
The Attendant or Secretary may use Intrusion to announce a call while
you are busy.
OPERATION
To answer a Call Waiting:
 Press HOLD/SAVE and/or,
 Press the flashing CO/IP LINE button.
To activate One-time DND:
 Press the DND button.
To send a Silent Text Message:
 Press the programmed TEXT MESSAGE button,
 Select the desired message to send.
3.3
Using Answering Machine Emulation (AME)
When a call is connected to your voice mail, you can screen the call as
with a normal Answering Machine. The caller’s voice is played over
your speaker while the message is being recorded. There are two
methods of notification and call screening provided, Ring or Speaker
mode.
Ring mode(iPECS-Lik)/LED Blink mode(iPECS-MG)—the AME
(Answering Machine Emulation) Flex button will flash to notify you of a
call. You may press the Flex button to hear the caller as the voice
message is stored.
Speaker mode—when the call is sent to the voice mailbox, the caller’s
voice is automatically broadcast over the speaker of your iPECS Phone.
You may terminate screening, leaving the caller in voice mail to record a
message, talk with the caller and record the conversation in the mailbox,
or answer the call and disconnect the Voicemail. The AME feature is
8
LIP-7016D/7024D
User Guide
only available when using the iPECS VMIM/VSF Voice Mail; a
AME button are required.
MUTE
and
OPERATION
In iPECS-Lik
To assign an AME button:
Ring Mode –
 TRANS/PGM + FLEX + 564 + 0 + HOLD/SAVE
Speaker Mode –
 TRANS/PGM + FLEX + 564 + 1 + HOLD/SAVE
To screen a call in Ring mode:
 Press the flashing AME button, the caller’s voice is broadcast over
the station speaker and stored in the voice mailbox (in the Speaker
mode, broadcast is automatic).
To stop the voice broadcast and leave the caller in Voice Mail:
 Press the illuminated SPEAKER button.
To talk with the caller and record the conversation in Voice Mail:
 Press the MUTE button.
To answer the call and cancel the voice message recording:
 Press the illuminated AME button, the caller is connected and the
Voice Mail disconnected.
In iPECS-MG
To assign an AME button:
LED Blink Mode –
 TRANS/PGM + FLEX + 524 + 1 + HOLD/SAVE
Speaker Hearing Mode –
 TRANS/PGM + FLEX + 564 + 2 + HOLD/SAVE
3.4
Differential Ring Signals
When multiple phones in a small area ring, it can be difficult to tell which
are ringing. The iPECS Phone has 14 Ring Tones available for
differentiating ring from one phone to another. Four of the tones are
stored in the phone’s permanent memory; the remaining ten tones are in
the system’s memory. Four of these ten can be downloaded into the
phone memory for use as the 5th to 8th Ring Tone.
OPERATION
To download a Ring Tone from System memory:
9
LIP-7016D/7024D
User Guide
Press TRANS/PGM ,
Dial 1 for Ring Tones,
Dial 5 for Ring Tone download,
Dial the phone’s memory location to receive the tone (5-8),
Dial tone number 0-9, tone is heard,
Press HOLD/SAVE to download.
To select a Ring Tone from phone memory:
 Press the TRANS/PGM button,
 Dial 1 for Ring Tones,
 Dial 1 or 2 for Internal or External ring,
 Dial tone number 1-8,
 Press HOLD/SAVE to make the selection.






3.5
Answering Calls
In the Night mode, Loud Bell Control may be used to send ring signals
to external bells. You may answer these calls with Universal Answer
(UA).
OPERATION
To answer a call ringing during night mode over an external bell:
 Lift the handset,
 Dial 567 (iPECS-Lik)/587(iPECS-MG) (UA code).
3.6
Answering Calls to Other Stations
When nearby stations are ringing, you may pick-up (answer) the call.
Select to answer a call ringing at a specific station (Directed Call PickUp) or you may choose to answer the oldest call ringing to your station
group (Group Call Pick-Up). Assign a Flex button with the Group Call
Pick-Up code (566) for one-touch access.
NOTE—Pick-Up will not answer calls on the ringing station’s
Private Line unless the line appears on your phone.
OPERATION
To answer a call ringing at another station:
 Lift the handset,
 Dial 7 (Directed Call Pick-Up code),
 Dial the Intercom Number of the ringing station; the call will be
connected.
To answer a call ringing at a station in your group:
 Lift the handset,
 Dial 566 (Group Call Pick-Up code), the call is connected.
10
LIP-7016D/7024D
3.7
User Guide
Using Do-Not-Disturb (DND) to Block Incoming Calls
When you need quiet, activate Do-Not-Disturb and the phone will block
incoming calls. Internal callers will receive a fast busy tone and the
display will show the DND status. Activate Do-Not-Disturb while busy
(One-Time DND); DND will be active only for the duration of the present
call and requires a DND button.
When an Executive activates DND, calls are forwarded to the paired
Secretary automatically.
The Attendants and Secretary may be able to activate DND Override
and Intrude on an active call. The Attendants may also cancel DND at
other stations.
OPERATION
To toggle DND ON and OFF:
 Press the DND button.
3.8
Forwarding Calls
3.8.1 Forwarding calls to another Station or Voice Mail
Incoming calls may be diverted to other resources of the system.
Resources include other stations, VMIM/VSF Voice Mail and External
Voice Mail. Your LCD and the LCD of the forward receiver will both
indicate the forward status.
Call Forward can be activated from your phone or from a different station
(Call Forward, Remote). You may define the conditions or ‘type of
forward’ as below:
1: Unconditional—all calls to the station, except recalls, are
forwarded.
2: Busy—Immediately forwards all calls, except recalls, when the
station is busy.
3: No Answer—forwards all calls to the station, except recalls, when
the station does not answer within the No Answer timer.
4: Busy/No Answer—forwards calls if the station is busy or does not
answer within the No Answer timer.
When you forward calls from a different station, you may need to enter
your Authorization Code.
Calls on a Private Line will not forward except to a station with an
appearance of the Private Line or to Voice Mail.
OPERATION
To activate Call Forward from your phone to another phone or internal
system resource:
11
LIP-7016D/7024D





User Guide
Lift the handset,
Press the Fwd Soft button,
Dial the type of forward code 1-4,
Dial the destination number.
Press HOLD/SAVE (iPECS-MG)
To deactivate Call Forward from your phone:
 Press the Fwd Soft button.
To activate Call Forward for your phone from a different phone (Call
Forward, Remote):
 Lift the handset,
 Press the Fwd Soft button,
 Dial 0 (Remote Call Forward code),
 Dial your Authorization code (Station number & Password),
 Dial the ‘type of forward’ code 1-4,
 Dial the destination number.
 Press HOLD/SAVE (iPECS-MG)
To deactivate Call Forward, Remote:
 Lift the handset,
 Press the Fwd Soft button,
 Dial 0 (Remote Call Forward code),
 Dial your Authorization code (Station number & Password),
 Press the # key.
3.8.2 Forwarding calls to an external number
Forward calls to an external destination; calls can be forwarded from an
internal station or a remote location. You may define the conditions or
‘type of forward’ as listed below:
1: Unconditional—all calls to the station, except recalls, are
forwarded.
2: Busy—Immediately forwards all calls to the station, except recalls,
when station is busy.
3: No Answer—forwards all calls to the station, except recalls, when
the station does not answer within the No Answer timer.
4: Busy/No Answer—forwards calls if the station is busy or does not
answer within the No Answer timer.
When you forward calls from a different station or a remote location, you
may need to enter your Authorization Code. In addition, from a remote
location, you must access the system through a DISA enabled CO line.
12
LIP-7016D/7024D
User Guide
OPERATION
In iPECS-eMG80
To activate Call Forward, Off Premise (forward to an external number)
from your phone:
 Lift the handset,
 Press the Fwd Soft button,
 Dial the type of forward code 1-4,
 Press SPEED ,
 Dial Speed Dial bin number,
 Replace the handset, return to idle.
To activate Call Forward, Off Premise (forward to an external number)
from a different phone:
 Lift the handset,
 Press the Fwd Soft button,
 Dial the Remote Call Forward code 0,
 Dial your Authorization code (Station number & Password),
 Dial the type of forward code 1-4,
 Press SPEED ,
 Dial Speed Dial bin number,
 Replace the handset, return to idle.
To activate Call Forward, Off Premise (forward to an external number)
from a remote location:
 Lift the handset,
 Dial the telephone number of a DISA assigned CO line,
 While receiving dial-tone, dial the Call Forward feature code 554,
 Dial your Authorization Code (Station number & Password),
 Dial the type of forward code 6-9,
 Dial Speed Dial bin number,
 Replace the handset, return to idle.
13
LIP-7016D/7024D
User Guide
3.8.3 Forwarding callers to a Text Message
Using an iPECS Phone, the system can be setup to return a ‘Text
Message’ to internal callers. When calling your Station, internal callers
will automatically receive the selected message or you can send a text
message you select in response to an internal call, Silent Text Message.
There are 11 Custom Display Messages each up to 24 characters.
Ten can be assigned by the Attendant and one assigned by you.
In addition, there are ten fix Pre-Defined Text Messages; some allow
auxiliary input for time, date, etc. (as shown in message list).
In iPECS-eMG80
Message 01: LUNCH RETURN AT hh:mm
Message 02: ON VACATION
RETURN AT DATE mm:dd
Message 03: OUT OF OFFICE
RETURN AT TIME hh:mm
Message 04: OUT OF OFFICE
RETURN AT DATE mm:dd
Message 05: OUT OF OFFICE
RETURN UNKNOWN
Message 06: CALL (enter up to 17 digits)
Message 07: IN OFFICE STA xxxx
Message 08: IN MEETING
RETURN AT TIME hh:mm
Message 09: AT HOME
Message 10: AT BRANCH OFFICE
14
LIP-7016D/7024D
User Guide
In iPECS-eMG80
To activate Custom or Pre-Defined Message Forward:
 Press TRANS/PGM ,
 Dial User Program feature code 51,
 Dial the two-digit text Message code (00-20),
 Dial any auxiliary input for messages 01-04 and 06-08,
 Press HOLD/SAVE , forward confirmed.
To cancel activated Message:
 Press the Fwd Soft button.
To program the Station Custom Message (00) at your station:
 Press TRANS/PGM ,
 Dial User Program feature code 52,
 Enter Message contents, up to 24 characters, Refer to Station
Speed Dial Character entry chart
 Press HOLD/SAVE , message saved.
15
LIP-7016D/7024D
User Guide
4. Placing a call
4.1
Internal Calls
4.1.1 Placing Intercom calls
You can place calls to other stations in the system over the Intercom.
The call will ring, or for an ICM Voice Announce call, a splash tone will
be heard. Ring or Voice Announce is normally determined by settings
at the called station but you may change this by dialing ‘#’ after placing
the call. By changing the mode, a Voice Announce call will ring or a
ringing ICM call will allow Voice Announce (toggle).
You can assign a Flex button for Direct Station Selection/Busy Lamp
Field (DSS/BLF). A DSS/BLF button lets you call the other station with a
single button press. The button LED displays the other station’s status,
ON, is busy, OFF is idle.
When you go off-hook, you may connect to another station or system
resource automatically. This Prime Line Preference may be immediate
or delayed allowing you to take other actions during the delay.
Otherwise, you may press another Flex button before going off-hook to
override Prime Line Preference.
If you go off-hook and take no action, Intercom dial-tone will time-out and,
after receiving Howler Tone, your phone will be placed out-of-service in
Intercom Lock-Out. You must hang-up to return to an idle state.
OPERATION
To place an Intercom call:
 Lift the handset,
 Dial the Intercom number of the desired station,
 On answer or Splash tone, speak to the called party.
4.1.2 Using Camp-On when calling a busy station
If your called party is busy, you may activate Camp-On, Callback or
Voice Over to the station. With Camp-On, wait off-hook for the called
station to answer. With Callback, the system will call you when the
busy station goes idle. After you answer, the system calls the
previously busy station.
If you are the Attendant or Secretary, you may activate Intrusion. You
may also use Step Call; dial the next station by dialing just the last digit
of the Intercom number.
OPERATION
To Camp-On (wait off-hook) for a busy station:
 Press * and await an answer.
16
LIP-7016D/7024D
User Guide
To request a Callback (wait on-hook) for a busy station:
 Press CALL BACK and hang-up.
To make a Voice Over announcement to a busy station:
 Dial #, after splash-tone, speak.
4.1.3 Leaving a Message Wait
If the called user does not answer or is in DND mode, you may leave a
Message Wait. The called user will receive a Message Wait indication;
the LED of the CALL BACK button will flash.
OPERATION
To activate Message Waiting:
 Press the CALL BACK button and hang-up.
4.2
External Calls
4.2.1 Placing external CO/VoIP calls
External calls are placed on CO/IP lines. These ‘lines’ are accessed
either by a button on the iPECS Phone assigned as a CO/IP line or by
dial codes. The CO/IP lines are grouped for different types of calls,
local, long distance, etc. Using the CO/IP line group code, you will be
able to access any line from the group. A Flex button on the iPECS
Phone assigned as a LOOP button lets you access a line from a group.
Dial codes for access to CO/IP lines are:
Individual CO/IP line access—
Individual CO/IP line Access Code Line No
System
88
01-42
iPECS-50 & 100
001-200
iPECS-300
001-400
iPECS-600
001-600
iPECS-1200
88
01-80
iPECS-MG100
001-240
iPECS-MG300
CO/IP Group access—
CO/IP Group Access Code
801 – 820
801 – 872
8001 – 8200
801 – 824
801 - 872
17
System
iPECS-50 & 100
iPECS-300 & 600
iPECS-1200
iPECS-MG100
iPECS-MG300
LIP-7016D/7024D
User Guide
Any CO/IP Line access—
9
When dialing on a CO line, which uses pulse style signals, you may
activate Dial Pulse to Tone Switchover changing to DTMF style dialing
for banking services, etc.
When placing an IP call, you must dial an IP address using ‘*’ in place of
the dot.
If Least Cost Routing is set-up, the number you dial will be analyzed
and the system will place the call on the least expensive route.
You may be assigned Dialing and/or CO/IP Line Access Restrictions,
in which case you will receive error tone if you attempt to dial or access a
restricted number/CO/IP line. CO/IP line and Station Class Of
Service (COS), which establish dialing restrictions, may vary during Day
and Night operation (Day/Night COS).
You may need to enter an Authorization code before placing calls, in
which case you will receive a second dial tone.
Your external calls may be subject to Call Time Restrictions, you will
receive a Call Warning Tone prior to disconnect.
NOTE—In the event of an emergency, assigned Emergency
numbers (ex., a 911 call) may be dialed from any station in the
System, regardless of a Station’s dialing restrictions (COS).
OPERATION
To place an external call:
 Lift the handset,
 Select/Dial the CO/IP line/group,
 Dial the desired number.
4.2.2 Waiting for the next available CO/IP line
If all the lines connected to your system are busy, you will receive an All
Trunks Busy signal. You may request to be notified when a line becomes
free.
OPERATION
To activate a queue if the selected/dialed line is busy:
 Select/dial a busy CO/IP line button,
 Press the CALL BACK button,
 Return to an idle state by going on-hook; when the line comes
available, the Station will be notified with ringing.
18
LIP-7016D/7024D
User Guide
4.2.3 Account Codes: Tracking External calls for billing
In some cases, you or your company may desire to track calls for billing
or other purposes. You may enter an Account Code, which is output
from the system to a printer in the SMDR report. You must have an
Account Code Flex button, see Assigning features to Flex buttons.
OPERATION
To enter an Account Code before the call:
 Lift the handset,
 Press the assigned ACCOUNT CODE button,
 Dial the Account Code (1-12 digits),
 Press *, Intercom dial tone is heard,
 Place the CO/IP call as normal.
To enter an Account Code during a call:
 Press the assigned ACCOUNT CODE button,
 Dial the Account Code (1-12 digits),
 Press *.
4.2.4 Disable dialing from your phone
You can temporarily ‘Lock’ your phone by activating Temporary COS,
which will disable all dialing from the phone. To deactivate Temporary
COS you must enter the station’s Authorization code.
OPERATION
In iPECS-eMG80
To activate Temporary COS:
 Press TRANS/PGM ,
 Dial 21 (User Program code),
 Press HOLD/SAVE .
To deactivate Temporary COS:
 Press TRANS/PGM ,
 Dial 22 (User Program code),
 Dial your Authorization code,
 Press HOLD/SAVE .
19
LIP-7016D/7024D
User Guide
4.2.5 Temporarily override dialing restrictions at a phone
Override the dialing restrictions at any phone by activating Walking COS.
The Walking COS dialing restriction levels are applied for a single call
only. For multiple calls, you will need to reactivate Walking COS or
use the Flash button to regain CO/IP dial-tone.
OPERATION
In iPECS-eMG80
To activate Walking COS:
 Press TRANS/PGM ,
 Dial 23 (User Program code),
 Dial your Authorization Code (station number and password),
 Place call as normal.
4.3
Using Automated Dialing
4.3.1 Using Last Number Redial (LNR)
The last number dialed on an external call is automatically saved in the
Last Number Redial (LNR) buffer. For users of an iPECS Display
Phone, the system will store the numbers dialed on the last ten calls.
OPERATION
To dial the Last Number for an external call:
 Lift the handset,
 Select the Redial Soft button,
 Press ▼ VOLUME ▲ to select from the last 10 numbers dialed,
 Press the Send Soft button or HOLD/SAVE .
20
LIP-7016D/7024D
User Guide
NOTE—Press the Next Soft button to view the previously dialed
number.
4.3.2 Using and Entering Save Number Dial
You may store the last number dialed on an external call to the Save
Number Dial buffer for convenient dialing at a later time. The Save
Number is stored until you save new number.
OPERATION
To place a call using Save Number Dial:
 Lift the handset,
 Press the SPEED button,
 Dial #.
To store a number in the Save Number Dial:
 While on an outgoing external call, press
SPEED
twice.
4.3.3 Using System Speed Dial Numbers
The iPECS-eMG80 system has memory allocated for 3000 System Speed
Dial numbers (bins 2000-4999),
You may, if allowed, use System Speed Dial to call frequently dialed numbers.
In some cases, these numbers are divided into groups called System
Speed Zone Groups. In this case, you may access some numbers
and not others and your dialing restrictions may be invoked.
Only an Attendant can assign System Speed Dial numbers.
OPERATION
To place a call using System Speed Dial:
 Lift the handset,
 Press the SPEED button,
 Dial the desired System Speed Dial bin number (2000-4999).
4.3.4 Using and Entering Station Speed Dial Numbers
Your iPECS Phone has access 100 Station Speed Dial
numbers. Bins numbers are (000~099).
21
LIP-7016D/7024D
User Guide
You can easily program each speed dial bin with telephone numbers, up
to 48 digits, to meet your needs.
The numbers may include
several ‘special’ instructions:
PAUSE will momentarily stop dialing.
FLASH as 1st digit—Activate dial tone detect.
FLASH not as 1st digit—The system will generate a flash on the
CO line.
CALL BACK
as 1st digit—Send digits as ISDN Keypad Facility
message.
‘*’ as 1st digit—Display Security, the stored number will not be
displayed when used.
‘*’ not as 1st digit—Dial Pulse to Tone Switchover, the system will
switch from pulse to tone dialing.
When entering a Speed Dial, a 16 character name may be associated
with the number for Dial by Name. Characters are entered with two
keystrokes as in the chart below.
Q – 11
Z – 12
. – 13
1 – 10
M - 61
N - 62
O - 63
6 – 60
A - 21
B - 22
C - 23
2 - 20
P - 71
R - 72
S - 73
Q - 7*
7 - 70
0-00
#
D - 31
E - 32
F - 33
3 – 30
T - 81
U - 82
V - 83
8 - 80
G – 41
H - 42
I - 43
4 - 40
W - 91
X - 92
Y - 93
Z - 9#
9 – 90
J - 51
K - 52
L - 53
5 - 50
1Blank
*2 - :
*3 - ,
Character Entry
OPERATION
In iPECS-eMG80
To place a call using Station Speed Dial:
 Lift the handset,
 Press SPEED ,
 Dial the desired Station Speed Dial bin number (00-19 or 000-099).
To enter a Station Speed Dial number with CO Line and Name:
 Press TRANS/PGM ,
 Press SPEED ,
22
LIP-7016D/7024D
User Guide
Dial the desired Station Speed Dial bin number,
Select/dial the CO/IP line/group,
Dial the desired number to be stored,
Press HOLD/SAVE ,
Enter the associated name if desired, using the alpha-numeric entry
chart,
 Press HOLD/SAVE .
To assign a Station Speed Dial number directly to a Flex button:
 Press TRANS/PGM ,
 Press the desired Flex button,
 Select the Tel Num Soft button,
 Select/dial the CO/IP line/group,
 Dial the desired number,
 Press HOLD/SAVE ,
 Enter the associated name if desired, using the Character Entry
chart,
 Press HOLD/SAVE .





4.3.5 Using Dial by Name and Entering your Name
Dial by Name employs three ‘Directories’: Intercom, User or Station
Speed Dial, and System Speed Dial.
23
LIP-7016D/7024D
User Guide
To allow others to contact you via the Intercom directory, you must enter
a name for your station, up to 12 characters.
OPERATION
In iPECS-eMG80
To place a call using Dial by Name:
 Press SPEED twice,
 Dial the desired directory, 1: Intercom, 2: User Speed Dial, 3:
System Speed Dial, the LCD displays the first two names, in
alphabetical order,
 Scroll using ▼ VOLUME ▲. To enter search characters, refer to the
Character Entry chart in section 4.3.4,
 Press HOLD/SAVE to place the call.
To enter your station user name:
 Press the TRANS/PGM button,
 Dial 74,
 Dial name, up to 12 characters (refer to the Character Entry chart in
section 4.3.4,
 Press HOLD/SAVE .
4.3.6 ACNR: To retry a busy external number until answered
When making an external call and a busy signal is received, the system
can be set to retry the number until the call is connected, the feature is
cancelled, or the maximum number of retries is attempted—this is
Automatic Called Number Redial (ACNR).
24
LIP-7016D/7024D
User Guide
For each retry, the system will activate your speaker then place the call
with the microphone muted. When the remote end answers, you must
select the Speak Soft button or lift the handset. Either of these actions
will cancel the ACNR request as well as connect you to the remote party.
OPERATION
To set up an ACNR, while on an outgoing call:
 Use the Navigation button to display the next menu and select the
ACNR Soft button,
 Hang-up handset.
To cancel the ACNR request:
 Press the ACNR Soft button.
25
LIP-7016D/7024D
User Guide
5. Transfer, Conference & Other Call Handling
5.1
Call Transfer: Sending a call to a different destination
You can send an active call to another station or other resource of the
system, Call Transfer. You can screen the transfer with the receiving
party (Screened Call Transfer) or complete the transfer without
screening (Unscreened Call Transfer).
Transferred calls, internal or external, are place in Transfer Hold, will
receive MOH and will recall if not answered in a timely manner.
If an Unscreened Transfer call encounters an error or DND, it may
immediately recall at your Station.
DSS/BLF buttons may be employed to transfer calls.
OPERATION
To Transfer an active call:
 Press TRANS/PGM ,
 Call receiving party,
 For Unscreened Call Transfer, hang-up,
 For Screened Call Transfer, at answer or Splash tone, announce
call.
5.2
Call Hold: Placing a call in a waiting state
You may place an active Internal or External call in one of several
holding states. In System Hold, other non-restricted stations may pickup the call. In Exclusive Hold, only the holding station may pick-up the
call.
The system is assigned a preferred hold type (System or Exclusive).
You may override this Hold Preference by pressing the HOLD/SAVE
button twice.
The LEDs for CO/IP line buttons flash at distinctive rates for the holding
station and other iPECS Phone users.
There are also user operations such as pressing a DSS/BLF button that
will place a call in Automatic Hold.
Calls will remain in the held state for a period and then recall the user.
This Hold Recall is provided with a different ring signal. If not
answered in a timely manner, the Attendant will receive Attendant Hold
Recall.
OPERATION
To place a call on Hold:
 Press HOLD/SAVE .
26
LIP-7016D/7024D
5.3
User Guide
Broker Call: Switching between two calls
You may switch between the active call and a call on Hold, placing the
active call on Hold acting as a broker between two or more parties,
Broker Call. iPECS Phone users may ‘broker’ for multiple calls up to
the number of CO/IP line buttons.
OPERATION
To switch between two calls, Broker Call:
 Press the desired CO/IP line button.
5.4
Joining Multiple People in a Conference
You can establish a Conference with multiple parties. The other parties
in the Conference may be internal or external.
A Conference can be placed on Hold and is subject to Hold Recall.
You may also use the Conference operation to join 2 external parties in a
private conversation. This is an Unsupervised Conference, which is
not subject to the normal Hold Recall operation.
OPERATION
To establish a Conference:
 Establish call with one of the desired conference parties,
 Select the Conf Soft button,
 Establish call with the other conference party,
 Select the Conf Soft button,
 Select the Conf Soft button again to establish the conference.
To place a Conference on Hold:
 Press the HOLD/SAVE button.
To retrieve the Conference from Hold:
 Select the Conf Soft button.
To establish an Unsupervised Conference:
 Establish conference with two external parties,
 Select the Conf Soft button.
To retrieve an Unsupervised Conference:
 Select the Conf Soft button.
27
LIP-7016D/7024D
User Guide
5.4.1 Setting up a Conference Room
In addition to establishing a Conference, up to 9 Conference Rooms
can be set up letting up to 13 parties. When setting up a
Conference Room, a password can be designated for invited parties
(internal and external parties) to use for accessing the established
Conference Room.
OPERATION
In iPECS-eMG80
To set-up a Conference Room:
 Press the TRANS/PGM button,
 Dial 53 to create a Conference Room,
 Dial the desired Conference Room number (1-9),
 If desired enter a password for the Conference Room (up to 12
digits),
 Press HOLD/SAVE to establish the Room.
To join a Conference Room:
 Lift the handset,
 Dial 59 (Conference Room entry code),
 Dial the Conference Room Number,
 Dial the Conference Room password.
To delete a Conference Room:
 Press the TRANS/PGM button,
 Dial 54 (delete Conference Room code),
 Dial the Conference Room number (1-9),
 Dial the Conference Room password,
 Press HOLD/SAVE to delete the Conference Room.
28
LIP-7016D/7024D
5.5
User Guide
Call Park: Placing a call on Hold to Page
A user may transfer an active CO/IP call to a special holding location
(Park Orbit), which can be accessed easily from any station in the
system. Typically, this feature is used with Paging to notify the desired
user of a parked call.
Parked calls are subject to Hold Recall after the Call Park timer.
OPERATION
In iPECS-eMG80
To park an active external call:
 Press TRANS/PGM ,
 Dial the Park Orbit (601-610)
Return to idle.
To retrieve a parked call:
 Lift the handset,
 Dial the Park Orbit.

29
LIP-7016D/7024D
5.6
User Guide
Two-Way Record: Recording a call
You may record an active external conversation in your Voice Mail Box.
Note: This feature must be activated by your system administrator.
OPERATION
To activate Two-Way Record while on a CO/IP call:
 Use the Navigation button to display the next Menu and select the
Record Soft button, record warning tone is heard and recording
starts.
To stop Two-Way Record while on a CO/IP call:
 Use the Navigation button to display the next menu, and select the
Record Soft button or,
 Hang-up, return to idle.
30
LIP-7016D/7024D
User Guide
6. Get Your Messages & Send SMS
The iPECS Phone allows you to send and receive several types of
messages. These are accessed via the Message Summary Display,
and described in the following paragraphs:
In iPECS-eMG80
1: ST—Station Message Wait
2: CL—CLI Message Wait
3: VS—VSF Message Wait
4: VM—Commercial Voice Mail
5: FS—Feature server
6: MS—SMS message wait
6.1
Responding to a Station Message Waiting Indication
Another station can leave a Station Message Waiting indication when
you do not answer or your phone is in DND. A flashing MSG LED on
the iPECS Phone indicates a Message Waiting. As a further notification,
a Message Wait Reminder Tone can be provided. You may review
and delete messages as well as respond with a call back.
OPERATION
In iPECS-eMG80
To review your Station messages:
 Press the CALL BACK button, the LCD shows the Message Summary
display,
ST CL VS VM
FS
MS
001 001 005 006 001
004
 Dial 1 to view Station messages,
 Press the ▼ VOLUME ▲ button to scroll through the messages.
To return a call from the current message:
 Press the SAVE button.
To delete the Station Message Wait:
 Dial ‘*’, and press 1.
31
LIP-7016D/7024D
User Guide
To delete all Station Message Waits:
 Dial ‘#’, and press 1.
6.2
Responding to a CLI Message indication
When external calls to your phone are not answered and Caller
Identification is provided from the network, a Calling Line Id. (CLI)
message is logged. You may review, delete or return these messages.
OPERATION
In iPECS-eMG80
To review CLI Messages using a Flex button:
 Press the flashing CLI MESSAGE button, the first CLI message
information is displayed,
 Press ▼ VOLUME ▲ to scroll through CLI message wait information.
To review CLI Messages using the Summary Display:
 Press the flashing CALL BACK button, the LCD shows the Message
Summary display,
ST CL VS VM
FS
MS
001 001 005 006 001
004
 Dial 2, the first CLI message information is displayed,
 Press ▼ VOLUME ▲ to scroll through CLI message wait information.
To delete the current CLI Message:
 Dial ‘*’ button, the next CLI message is displayed.
To delete all CLI Messages:
 Press SPEED ,
 Press * twice.
32
LIP-7016D/7024D
User Guide
To respond to the current CLI message with a call:
 Press HOLD/SAVE .
6.3
Getting Voice Mail Messages
When callers are forwarded or recall to your Voice Mail Box, they can
leave a voice message. Your Voice Mail Box is part of the integrated
VMIM/VSF module, the iPECS Feature Server or an external Voice Mail
system.
These Voice Mail systems allow access to and management of the
received voice messages. While in your Mail Box, you have control of
your password and Mail Box greeting. In addition, you can remotely
control Call Forward for your station from the VMIM/VSF. You will need
to register an Authorization Code for your station to access the
VMIM/VSF Voice messages.
OPERATION
In iPECS-eMG80
To retrieve Voice Mail locally using a Flex button:
 Press the VOICE MAIL Flex button,
 Dial your Mail Box number and corresponding password to receive
the ‘Number of Messages’ prompt,
 Dial desired option codes,
 At completion of session, hang-up to return to idle.
To retrieve Voice Mail locally using the CALL BACK button:
 Press the flashing CALL BACK button, the LCD shows the Message
Summary display,
33
LIP-7016D/7024D
User Guide
ST CL VS VM
FS
MS
001 001 005 006 001
004
 Dial 3 for VMIM/VSF, 4 for external VM or 5 for Feature Server
Voice Mail,
 After the prompt enter your station number and password,
 Dial desired option codes,
 At completion of session, hang-up to return to idle.
To access your Voice Mail Box from a Remote Location:
 Lift the handset,
 Dial the telephone number of a DISA CO line answered by the
VMIM/VSF Auto Attendant,
 At answer, dial # to receive the ‘Mail Box & Password’ prompt,
 Dial the Mail Box and password to receive the ‘Number of
Messages’ prompt,
 Dial desired option codes,
 At completion of session, hang-up.
To access Voice Mail Box from a Remote Location:
 Lift the handset,
 Dial the telephone number of a DISA CO line assigned for answer
by the VMIM/VSF Auto Attendant,
 Upon answer, dial 440(VMIB Access code) to receive ‘Mail Box &
Password’ prompt,
34
LIP-7016D/7024D


6.4
User Guide
Dial the Mail Box and corresponding password to receive the
‘Number of Messages’ prompt,
Dial desired option codes, then hang-up
Sending and Receiving Short Text Messages
You can exchange short text messages (max. 100 alphanumeric
characters) with other iPECS display Phone users. These messages
will activate the CALL BACK button LED and are displayed on the iPECS
Phone LCD.
OPERATION
In iPECS-eMG80
To send an SMS message to another iPECS display Phone:
 Press the TRANS/PGM button,
 Dial 36 (SMS send code),
 Dial 1 to resend an existing message, or 2 to send a new or edit an
existing message,
 Enter the station range to receive the message, to send to a single
station enter the station number twice,
 Dial your message using 2 key strokes for each character,
 Press HOLD/SAVE to send your message.
To view your received Short text messages:
 Press the flashing CALL BACK button, the LCD shows the Message
Summary display,
ST CL VS VM
FS
MS
001 001 005 006 001
004
 Dial 6, the first two SMS messages are shown in brief,
 Dial the Message number to view the entire SMS message.
To delete received Short text messages:
 Press the # key,
 Dial 1 to delete the message, 2 to cancel or 3 to delete all received
Short text messages.
35
LIP-7016D/7024D
User Guide
7. Remote System Access
7.1
Direct Inward System Access (DISA)
DISA (Direct Inward System Access) allows remote users to gain access
to the system’s resources. The system will recognize remote user
dialed inputs (call other stations, place calls over CO/IP lines, review
voice mails, etc). Remote users may be required to enter an
Authorization Code.
OPERATION
To access system resources remotely:
 Call the system’s DISA facility,
 Await answer and dial your authorization code (station number and
password),
 Dial as needed for the desired system resource.
7.2
Mobile Phone Extension
When away from your desk or office you can place and receive iPECS
calls on a registered mobile phone. You may need to activate the
Mobile Phone Extension feature and assign the Mobile Phone number.
This feature is only effective with an ISDN CO line.
OPERATION
In iPECS-eMG80
To register a mobile phone number:
 Press the TRANS/PGM button,
 Dial 37,
 Dial the mobile phone number,
 Press the HOLD/SAVE button.
To activate a registered mobile phone from the user’s station:
 Press the TRANS/PGM button,
 Dial 38,
 1 to activate, 0 to deactivate,
 Press the HOLD/SAVE button.
To place a call from the mobile extension using the iPECS:
 Dial the ISDN DID number of the station, the system will check the
Caller Id, answer the call and the user will receive intercom dial tone,
 Place internal or external iPECS call as normal.
37
LIP-7016D/7024D
User Guide
To Transfer a call from the mobile extension using the iPECS:
 Dial “*” while on an iPECS call,
 Dial the desired extension, the call is transferred and the mobile
phone returns to idle,
NOTE—The mobile may reconnect to the transfer by pressing the #
key.
38
LIP-7016D/7024D
User Guide
8. Miscellaneous Features
8.1
Call Log
User’s can view a log of incoming, outgoing and missed calls on the
display. A Flex button assigned as a CALL LOG button provides simple
access to incoming (Called), dialed (outgoing) and lost (missed) calls.
OPERATION
iPECS Phone
In iPECS-eMG80
To assign a CALL LOG button:
 Press the TRANS/PGM button
 Press the desired FLEX button
 Press the TRANS/PGM button
 Dial 57
 Press HOLD/SAVE .
To access the Call Log menu;
 Press the CALL LOG button.
STATION 101 (T)
14 SUN 04
CALLED DIALED

Using the Soft keys, select the desired call log (incoming, outgoing,
or missed).
STATION 101 (T)
14 SUN 04
PREV
NEXT

14:30
LOST
14:30
SEND
Use Prev and Next soft keys to view the log contents.
39
LIP-7016D/7024D
User Guide
To access the Call Log menu;
 Press LOG button of 3 soft key or Press the
CALL LOG
button.
STATION 101 (T)
14 SUN 04
14:30
LOG
DIR
REDIAL

Using the Soft keys, select the desired call log (incoming, outgoing,
or missed).
>01  101
02  4504600
SEND
SELECT




8.2
EXIT
Use Navi Up and Down keys to view the log contents.
 Outgoing Call
 Incoming Call
M Missed Call
Background Music and Music on Hold
Two audio sources can be connected to the system. These sources or
an internal source provide input for Background Music (BGM) and Music
On Hold (MOH). In addition, a recorded message from the VMIM can
be used. BGM is played over the speakers of the iPECS Phone when
the station is idle. MOH is played to callers placed on Hold.
There are four possible selections for BGM and MOH:
1: Off
2: Source BGM1
3: Source BGM2
4. VMIM message
NOTE—BGM is not supported in iPECS-MG.
OPERATION
To turn on Background Music:
 Press HOLD/SAVE to cycle through the BGM selections.
8.3
Using Internal, External and Meet-Me Paging
The User can broadcast announcements to other stations and/or
external speakers. Stations are assigned to one or more of the Internal
40
LIP-7016D/7024D
User Guide
Page Zones. The system has two External Page Zones that can be
connected to external speakers.
Page Zone codes in iPECS-Lik are:
501-510
1: Internal Page Zones
2: Internal All Call Page
543
3: External Page Zones
545-546
4: External All Call Page
548
5: All Call Page
549
Page Zone codes in iPECS-MG are:
Internal Page Zones :
543 + Zone No(01~15 )
Internal All Call Page
External Page Zone
548
All Call Page
549
543 + 00
If the desired Page Zone is busy, the User can elect to be recalled when
their turn comes in the queue. Users can also request a paged party
answer the Page using Meet-Me Paging. In this case, the paged party
may answer the page from any phone in the system by dialing the MeetMe code.
OPERATION
To make a page:
 Lift the handset,
 Dial the desired Page zone,
 If assigned, after page warning tone, make announcement.
To queue for a page when busy is received:
 Press the CALL BACK button,
 Replace the handset returning to idle.
To answer a Meet-me-Page:
 Lift the handset.
 Dial 544 544
8.4
Push-To-Talk (PTT) Page
iPECS Phones can be assigned as a member of one or more of the
system’s nine Push-To-Talk (PTT) page groups. Users separately login or log-out of any one or all PTT groups to which the phone is assigned.
41
LIP-7016D/7024D
User Guide
Once logged in, place or receive one-way page announcements to/from
other users who are logged in to the same PTT group.
OPERATION
To log-in to a PTT group:
 Dial #0 (iPECS-Lik)/538(iPECS-MG),
 Dial the desired PTT group number (1-9 or 0 for all groups),
To log-out of the PTT group(s):
 Dial #0 (iPECS-Lik)/538(iPECS-MG), the PTT Log-in/out code,
 Press the * key.
To place a page announcement to the active PTT group:
 Press and hold the PTT Flex button,
 After confirmation tone, make page announcement.
8.5
Wake-Up Alarm
iPECS supports an Alarm clock for each station in the system. The
alarm clock can be set to repeat daily or as a one-time alarm.
When responding to the alarm by lifting the handset, BGM will be
provided.
OPERATION
To set the Wake Up Alarm clock:
 Press TRANS/PGM ,
 Dial the Station User Program code 41(iPECS-Lik)/13(iPECS-MG),
 Dial 2-digit hour and minute for alerting,
 For a daily (repeating alarm), dial #,
 Press HOLD/SAVE .
To erase Wake-Up:
 Press TRANS/PGM ,
 Dial the Station User Program code 42(iPECS-Lik)/14(iPECS-MG),
 Press HOLD/SAVE .
8.6
Alarm/Door Bell
The system can monitor external Alarm or Door Bell contacts:
Alarm Monitor—should the external contact activate, a unique Alarm
Ring signal and LCD display may be received. To restart the monitor
circuit, the external contacts must be deactivated and the Alarm Ring
signal terminated.
42
LIP-7016D/7024D
User Guide
Door Bell—a unique Door Bell Ring (single tone burst) may be received
each time the external contact is activated. A system contact also can
be assigned to act as a Door Open contact.
OPERATION
To terminate the Alarm signal:
 Dial 565.
To activate the Door Open contacts:
 Lift the handset,
 Dial Door Open code, #* and contact number 1-4.
NOTE—Contacts 3 & 4 are only available in the iPECS -300 & 600.
—Contacts 1 is available in the iPECS -MG.
8.7
Power Fail Transfer
When AC power to the system fails, back-up operation may be provided
with back-up batteries or Power Fail Transfer (PFT). When battery
back-up is provided the station will operate normally. When PFT is
implemented, an SLT is connected to a CO line by the system. This
SLT can be used as any normal SLT, providing service while power is
out.
8.8
System Voice Memo
The integrated Voice Mail modules incorporate several Voice Memos to
provide Station Users with general information such as station number,
date, time, and feature status. Voice Memos are heard over the
speaker of the iPECS Phone and over the handset for SLTs.
For the Station Status Memo, the following items are reported:
ICM Signaling Mode (Handsfree/Tone/Privacy)
Station IP Address
Station Mac Address
Number of messages x (x: number of all message waiting)
Wake-Up Time (hh:mm)
Do Not Disturb
Forwarded to station xxx
Forwarded to speed bin xxx
Queued CO/IP line xxx
Locked (Temporary COS)
COS x
NOTE—only activated features are announced.
43
LIP-7016D/7024D
User Guide
OPERATION
To hear Date & Time memo:
 Dial Voice Memo feature code 661
date and time memo is
heard, “Date is May 2nd.Time is xx:xx pm”.
To hear Station Number Prompt:
 Dial Voice Memo feature code 662
the station number memo
is heard, “This is station 150”.
To hear Station Settings:
 Dial Voice Memo feature code 663
Station Status Memo is
heard.
8.9
Hot Desk
iPECS phones in the system may be assigned for Hot Desk operation.
These Hot Desk phones let you log-on and use the Hot Desk phone as if
it were your station. Once logged-on, the Hot Desk station will take on
the attributes assigned to your station number and you can make calls
as normal. When logged-out, calls to your station number are forward
to the destination you chose.
To Log on to a Hot Desk station:
 Lift the handset,
 Dial “* 0”
 Dial your Authorization Code (station number and Password).
To Log out of the Hot Desk station:
 Press the TRANS/PGM button,
 Dial * twice (iPECS-Lik),
 Use the ▼ VOLUME ▲ to select a call forward destination for your
calls, speed dial, joined mobile phone, VMIM/VSF, or VM group,
 Press the HOLD/SAVE button.
44
LIP-7016D/7024D
User Guide
9. Working with PBX, Centrex & ISDN features
9.1
Access PBX or Centrex features
The iPECS has been designed to operate with a host PBX system or
Centrex services from your service provider. The iPECS connects to
such a host with analog CO lines.
When accessing a CO line, the phone will act as an extension of the host,
allowing access to the host system features using the host dial codes.
While on a call, use the iPECS Flash feature to transfer calls to other
host extensions or access features of the host.
The Flash feature may be used on other CO lines to regain dial tone
from the CO line without relinquishing control of the CO line to place
another call.
OPERATION
To access PBX or Centrex features while idle:
 Lift the handset,
 Select/dial access a PBX/Centrex CO line,
 Dial PBX/Centrex feature code.
To access PBX/Centrex features while on a PBX/Centrex CO line:
 Use the Navigation button to display the next menu, and select the
Flash soft button,
 After receiving new dial tone, dial PBX/Centrex feature code.
9.2
Access the ISDN Network
9.2.1 Using the Keypad facility to access ISDN features
Access to certain features of your ISDN services requires that dialed
digits be sent to the ISDN as data and not tones. In this case, dialed
digits are sent as ‘Keypad messages’.
A Keypad Facility button must be assigned using the Flex Button
program procedures. Once active, dial into the ISDN for services;
however, actions other than dialing will deactivate the Keypad Facility
operation.
OPERATION
To activate Keypad Facility operation:
 Press the KEYPAD FACILITY button to switch to keypad mode,
 Dial as desired.
45
LIP-7016D/7024D
User Guide
To deactivate Keypad Facility operation:
 Press KEYPAD FACILITY ,
OR
 Press a Feature or Flex button.
9.2.2 Using ISDN Supplementary Services
ISDN service providers may incorporate features similar to those of
Centrex. These ISDN Supplementary services are provided on a
subscription basis and, as with Centrex, are accessed using the Flash
button on an iPECS phone.
Using supplementary services an ISDN line can be placed on Hold and a
second call placed on the line. You may then alternate between the two
held calls (Broker Call) using the hold button. An ISDN line conference
can be established using the FLASH and CONF buttons. The conference
can also be placed on hold.
OPERATION
While on an ISDN CO line, to access ISDN Supplementary services:
 Press FLASH ,
 Press HOLD/SAVE , CONF , or CO line button to activate the desired
feature.
9.2.3 Activating ISDN Caller ID Restriction
iPECS Phone users can restrict the transmission of Caller ID to the farend. This may be a subscription service of your carrier. Separate Flex
buttons are required to activate outgoing, Connected Line (COL), and
incoming, Calling Line ID (CLID) restriction.
OPERATION
To restrict Caller ID:
 Lift the handset,
 Press the CLIR/COLR button and place the call.
46
LIP-7016D/7024D
User Guide
10. Setting Features & Flex buttons
10.1 Entering Station Program Data
A special code set is available for iPECS Phone users to assign certain
attributes such as Authorization Codes (Passwords). After entering the
User Program mode, you dial the codes to select the attribute and
setting. Once selected, the setting is saved. A list of the User
Program codes, the feature/function and any input required are given in
Appendix B. In some cases, you enter these codes as part of Flex
button assignments.
OPERATION
To assign user programmable attributes to your station:
 Press TRANS/PGM ,
 Dial desired User Program codes shown in Appendix B,
 Press HOLD/SAVE .
10.2 Assigning Features to Flex Buttons
You may assign features and functions to the Flex buttons on your
iPECS Phone. If allowed, you may even assign CO/IP lines to the Flex
buttons.
Flex buttons may be assigned for most features providing One-Touch
feature activation (e.g., a Flex button may be assigned to access the
Account Code feature and may include the Account code digits, as a
one-touch account code button).
Features that may be assigned to a Flex button include:
DSS/BLF—enter station number,
Speed Dial—enter Station/System Speed dial bin number,
Flex Numbering Plan—enter Flex Numbering Plan code (refer to
Appendix A),
User Program Code—press TRANS/PGM and enter a User Program
code (refer to Appendix B)
CO/IP Line—enter the CO/IP line or group number.
OPERATION
To assign a feature to a Flex button:
 Press TRANS/PGM ,
 Press the desired Flex button,
 Dial desired code and required inputs. For User Program codes
Appendix B), first press the TRANS/PGM ,
 Press HOLD/SAVE .
47
LIP-7016D/7024D
User Guide
11. Appendix A Flexible Numbering Plan
In iPECS-Lik
Feature
iPECS100
iPECS300
Intercom Call
100399
501535
543
544
545546
548
549
550
10001599
501-535
External All Call Page
All Call Page (Internal/External)
SMDR Account Code Enter
100169
501510
543
544
545546
548
549
550
Flash Command to CO Line
551
551
551
Last Number Redial
552
552
552
DND (Toggle On/Off)
553
553
553
Call Forward
Speed Dial Programming
554
555
554
555
554
555
Message Wait/Callback Enable
556
556
556
Message Wait/Callback Return
557
557
557
Speed Dial Access
558
558
558
Cancel DND/FWD/Pre MSG
559
559
559
CO System Hold
560
560
560
Program Mode Access
561
561
561
Attendant Unavailable
Answering Machine Emulation
Alarm Reset
Group Call Pickup
Universal Night Answer
Account Code with bin
Walking COS Code
ACD Supervisor On/Off Duty
562
564
565
566
567
568
569
571
562
564
565
566
567
568
569
571
562
564
565
566
567
568
569
571
Internal Page Zone
Internal All Call Page
Meet Me Page
External Page Zone 1~2
48
iPECS600
Remark
543
544
545-546
548
549
550
SLT use
only
SLT use
only
SLT use
only
SLT use
only
SLT use
only
SLT use
only
SLT use
only
SLT use
only
SLT use
only
SLT use
only
SLT use
only
LIP-7016D/7024D
User Guide
Feature
iPECS100
iPECS300
ACD Supervisor Login
ACD Supervisor Logout
ACD Help Code
ACD Calls In Queue Display
ACD Supervisor Status Display
ACD Supervisor Monitor
ACD Reroute Queued Call
w/answer
ACD Reroute Queued Call w/o
answer
Enter Conference Room
Camp-On Answer
572
573
574
575
576
577
578
572
573
574
575
576
577
578
572
573
574
575
576
577
578
579
579
579
59
600
59
600
59
600
Call Parking Locations
601610
620659
66
601619
620667
*66
601-619
67
7
8xx
01-20
88xx
01-42
67
7
8xx
01-72
88xxx
001-400
Group Pilot Number
Station User VMIM/VSF
Features
Call Coverage button
Direct Call Pickup
CO/IP Group Access
iPECS600
*66
Retrieve Last Held CO/IP
Retrieve Individual Held CO/IP
8*
8#xx
Access CO Line in the 1st
available CO Group
Attendant Call
VM Message Wait Enabled
VM Message Wait Disable
Door Open (1st Door )
Door Open (2nd Door )
Door Open (3rd Door )
9
9
9
0
*8
*9
#*1
#*2
#*3
0
*8
*9
#*1
#*2
#*3
0
*8
*9
#*1
#*2
#*3
Door Open (4th Door )
#*4
#*4
#*4
MCID Request
AME Feature
Unsupervised Conference Timer
Extension code
*0
564
##
*0
564
##
*0
564
##
49
SLT use
only
620-667
67
7
8xx
01-72
88xxx
001200
8*
8#xxx
Individual CO/IP Line Access
Remark
8*
8#xxx
xx(x) = CO
Line
number
iPECS-300
& 600
iPECS-300
& 600
LIP-7016D/7024D
User Guide
Feature
iPECS100
iPECS300
PTT Group Login/Logout
#0
#0
iPECS600
Remark
#0
In iPECS-MG
1) Basic Number
No
1
Code
Name
Station Number
2
9,
801 ~ 872(MG-300)
801 ~ 824(MG-100)
620 ~ 669(MG-300)
620 ~ 639(MG-100)
CO Group Access Code
3
Station Group
Remark
100 ~ 4xx
Number
2) Feature Code
No
Code
Feature Name
1
Attendant Call
0
2
Conference Room 1
571
3
Conference Room 2
572
4
Conference Room 3
573
5
Conference Room 4
574
6
Conference Room 5
575
7
Conference Room 6
576
8
Conference Room 7
577
9
Conference Room 8
578
10
Conference Room 9
579
11
Internal Page
543
12
Personal VM Page
544
13
Announcement Page For Attendant
545
14
Page Auto Answer
546
15
547
16
Internal Page Answer
(Meet-Me Page)
External Page
17
Internal-External Page All
549
18
Call Forward Register
554
Remark
543 + 00, xx
00: All Call Page
Xx: Page Group #
548
50
554 + Type +
LIP-7016D/7024D
No
User Guide
Code
Feature Name
Remark
Destination
19
Pilot Hunt Call Forward Register
514
20
Pilot Hunt Call Forward Cancel
515
21
DND Status Change
516
22
DND Delete
517
23
Account Code
550
24
CO Flash
551
25
Last Number Redial
552
26
Station Speed PGM
553
27
Speed Dial
555
28
MWI Register
557
29
MWI Answer
558
30
MWI Cancel
559
31
Call Back Register
518
32
Call Back Cancel
519
33
Group Call Pickup
564
34
Direct Call Pickup
7
35
Walking COS
520
36
Call Parking Location
541
37
PGM Mode Access
521
38
Two-Way Record
522
39
VMIB Access
523
40
AME Access
524
41
CO Line Access
88
42
VM MWI Enable
*8
43
VM MWI Cancel
*9
44
MCID Request
*0
45
Unsupervised Conf Extend
5##
46
PTT Group Access
524
51
514 + Type +
Destination
541 + xx
Xx: Parking
Location
(00 ~ 49)
88 + xxx
Xxx: CO Line #
001 ~ 200: MG-300
01 ~ 80 : MG-100
524 + (0~9,*)
0 ~ 9: PTT Group #
LIP-7016D/7024D
No
User Guide
Code
Feature Name
Remark
*: Log out
47
Hot Desk Log In/Log out
525
48
Name Register
526
49
Create Conf Room
527
50
Delete Conf Room
528
51
Wake Up Register
529
52
Wake Up Cancel
530
53
Temporarily COS Down
531
54
Cancel Temp COS Down
532
55
Password Change
533
56
Inter-Phone Group Access
534
57
Call Wait Request
535
58
Preselected MSG PGM
536
59
Forced Handsfree Call
537
60
Call Based CLIR
582
61
CLIR Access
583
62
COLR Access
584
63
Pilot Hunt Call
585
64
Command Call Oneway
581
65
Command Call Conf
580
66
Intrude Register
589
67
Camp On Register
590
68
OHVO Register
591
69
Mobile Num Register
592
70
Mobile CLI Register
593
71
Mobile Access
594
72
CCR Access
670
73
CCR Access And Drop
671
74
System Hold
560
75
Return Held CO
8**
76
Sys Memo
675
77
DISA Tone Service
678
78
All Feature Cancel
679
52
527 + Conf. Room
#
528 + Conf. Room
#
529 + HH:MM
LIP-7016D/7024D
No
79
User Guide
Code
Feature Name
Add Conf Member
680
80
System Alarm Reset
565
81
Fault Alarm Reset
566
82
Door Open
#*1
83
Keypad Facility
##*
84
T-Net Log-In/Out
586
85
Universal Answer
587
86
USB Call Record
588
87
Delete All VM Message
681
88
VM Page Message Record
682
89
Direct VM Transfer
683
90
Loop Key
684
91
Call Log
685
53
Remark
LIP-7016D/7024D
User Guide
12. Appendix B User Program Codes
In iPECS-eMG80
Code Function
10
11 x
12 x
Enblock Mode Dialing
Differential Ring, Intercom
Differential Ring, CO/IP line
13 x
Intercom Answer Mode
14 x
Call Coverage Attribute Setting
( X = 1-2 )
15 x
Station Ring Download
19
21
Ear&Mic Headset Usage
Knock Down Station COS
Remarks
May require Authorization
code
May require Authorization
code
22
Restore Station COS
23
Walking COS
31
32
Station Message Wait Retrieve
CLI/IP Message Wait Retrieve
Authorization Code (Password)
Entry
Assign DID CALL WAIT Button
Message Wait in
Executive/Secretary pair
Send SMS Message
Register Mobile Extension
Activate Mobile Extension
Set Wake-Up Time
Erase Wake-Up Time
Custom/Pre-defined Message
Display
Register Custom Message
(Message 00)
33 x
34
35
36
37
38
41 xx
42
51 xx
52 xx
53 x
Create Conference Room
54 x
Delete Conference Room
61 x
Headset/Speakerphone Mode
62 x
Headset Ring Mode
71
72
73
LCD Display Mode
Version Display
Background Music
SLT
iPECS LIP-7000 only
Select Ring Tone 1-8
Select Ring Tone 1-8
Select ICM Signal mode,
1: HF, 2: TONE, 3: Privacy
1+; On/Off, 2+: ring delay (09)
Select download Ring Tone
0-9
iPECS LIP-7000 only
Yes
Yes
Station number +up to 12
digits, no Flex button
Yes
Input time, 24 hour clock
Yes
Yes
Yes
Select Message 00~20
Input up to 24 characters
Input Conf Room (1-9) &
password
Input Conf Room (1-9) &
optional password
1: Speakerphone, 2:
Headset, 3: both
54
Yes
Yes
Yes
LIP-7016D/7024D
User Guide
Code Function
Remarks
SLT
74 x
75
76
77
78
79
70
Input up to 7 characters
Yes
7*
Station User Name Registration
Display Phone IP Address
Change Phone IP Address
Display Phone MAC IP Address
Change Mode
Display Phone Version
Display Soft Message
Display Serial number/Package
for SMEMU
80
Assign RECORD Button
81
82
84
85
86
88
89
8#
90
91
92
93
94
95
96
97
98
Assign ISDN CLIR Button
ISDN COLR Button
Assign ACCOUNT CODE Button
Assign LOOP Button
Assign ATD INTRUSION Button
Assign CAMP-ON Button
Assign KEYPAD FACILITY Button
Assign OHVO Button
SPEED Button Assignment
CONF Button Assignment
CALL BACK Button Assignment
DND Button Assignment
FLASH Button Assignment
MUTE Button Assignment
MONITOR Button Assignment
REDIAL Button Assignment
FWD Button Assignment
99
*0
**
Assign PTT Button
Hot Desk Login Code
Hot Desk Log out Code
Requires VSF/External SMDI
VM
iPECS LIP-7000 only
iPECS LIP-7000 only
iPECS LIP-7000 only
iPECS LIP-7000 only
iPECS LIP-7000 only
iPECS LIP-7000 only
iPECS LIP-7000 only
iPECS LIP-7000 only
iPECS LIP-7000 only
55
LIP-8012E/8024E
User Guide
Please read this manual carefully before
operating Phone. Retain it for future reference
LIP-8012E & LIP-8024E Gigabit Phone
1.4
User Guide
iPECS LIP-8012E & 8024E Gigabit Phone Description
The iPECS LIP-8012E and LIP-8024E Gigabit Phones
(shown) incorporate the latest in VoIP technology and
user interface to provide you with a cost effective,
simple to use, productive communications tool. It
includes a large 3-line (LIP-8012E) or 4-line (LIP-8024E)
24-character per line LCD (refer to Phone Diagrams,
next page). The bottom line of the display is an
interactive menu accessed with the 3 Soft buttons just
below the display. The Navigation button in the lower
center of the Phone allows you to move through the
menu choices when more than three selections are
available.
Features and functions of your iPECS are accessed
either using the Fixed or Flexible buttons or by selecting
a menu item using the Soft buttons. In the remainder of
this User Guide, the Fixed or Flexible buttons are shown
with a box surrounding the BUTTON designation while
Soft button menu selections are shown with a double
underline.
The LCD display screens shown in this User Guide are
captured from the LIP-8024E. The screen may differ
slightly in the LIP-8012E.
LIP-8012E Gigabit Phone
LIP-8024E Gigabit Phone
2
LIP-8012E & LIP-8024E Gigabit Phone
User Guide
LIP-8024E Gigabit Phone Diagram
1.5
LIP-8012E & 8024E Phone Installation
LIP Gigabit Phones and Consoles can be connected to
any standard 10/100 Base-T Ethernet switch port
(shown in graphic). When connected to an 802.3af
compliant switch port (ex., POE8), LIP Gigabit Phones
and series consoles can derive power from the Ethernet
port. When LAN power is not available, the optional
AC/DC adaptor must be used. The following image
shows how to connect the handset, power cord, and
LAN cable to the phone.
1.5.1
Phone Connections
The LIP-8012E and LIP-8024E each have 2 RJ-45 and
10/100 Base-T LAN connection ports (refer to following
graphic). One port is for connecting to the LAN (‘D’ in
graphic), and the other can be connected to a desktop
data device such as a PC (‘B’ in graphic), or another
LAN interface terminal (refer to iPECS Hardware and
Installation Manual).
3
LIP-8012E & LIP-8024E Gigabit Phone
User Guide
(B)
(D)
(C)
(A)
iPECS LIP-8012E & 8024E Connections
1.5.2
Wiring Connectors
The LIP-8012E & LIP-8024E each have two (2) 10/100
Base-T Ethernet ports, a “LAN” port and a “PC” port.
An intelligent switch, which implements voice packet
priority, connects the two (2) ports. This permits the
LAN to be shared between the LIP Gigabit Phone and
the desktop PC or other Ethernet terminal without
significant affect on the voice or data traffic. The “LAN”
port is connected to the LAN as described above for the
single port Phones. The “PC” port is connected to a
desktop device using any standard straight through
category 5 cable.
1.5.3
Power
All LIP-8000 series phones can be powered by the
AC/DC Adapter-K- (48 VDC @0.3A) or over the LAN
cable using the POE8 or other 802.3af compliant switch.
If using the AC/DC Adapter, after connecting the Phone
to the LAN, the Adapter’s DC voltage plug is inserted
into the power-input jack in the underside of the Phone.
One end of the AC power cord is inserted into the
mating receptacle of the AC Adapter, and the other end
is inserted into the AC power outlet.
NOTE—LIP-8000 series consoles are powered through
the flat cable used to connect the console to the IP
4
LIP-8012E & LIP-8024E Gigabit Phone
User Guide
Revision History
Issue
1.0
1.1
Date
Mar. 2012
Oct. 2012
Remark
Initial Release
Changed CI to Ericsson-LG
Disposal of your old appliance
1. When the crossed-out wheeled bin symbol is attached
to a product, it means the product is covered by the
European Directive 2002/96/EC.
2. All electrical and electronic products should be
disposed of separately from the municipal waste stream
via designated collection facilities appointed by
government or the local authorities.
The correct disposal of your old appliance will help
prevent potential negative consequences for the
environment and human health.
4. For more detailed information about disposal of your
old appliance, please contact your city office, waste
disposal service or the shop where you purchased the
product.
Copyright© 2012 Ericsson-LG Co., Ltd. All Rights Reserved.
This material is copyrighted by Ericsson-LG Co., Ltd. Any unauthorized reproductions,
use or disclosure of this material, or any part thereof, is strictly prohibited and is a
violation of Copyright Laws. Ericsson-LG reserves the right to make changes in
specifications at any time without notice. The information furnished by Ericsson-LG in
this material is believed to be accurate and reliable, but is not warranted to be true in
all cases. iPECS is trademarks of Ericsson-LG Co., Ltd. All other brand and product
names are trademarks or registered trademarks of their respective companies.
LIP-8012E & 8024E Gigabit Phone
User Guide
Important Safety Information
To prevent unexpected danger or damage please read this information before
installing or attempting to repair you phone. Warning and Caution information is
provided to alert the consumer of known dangers:
Warning: To reduce the possibility of electric shock, do not expose your
phone to high humidity areas, such as a bathroom, swimming area, etc.
Caution: Use only Ericsson-LG approved batteries and desktop chargers
to avoid the damage to the phone. Using other batteries or chargers voids
your warranty and may cause an explosion.
1.
2.
3.
4.
5.
6.
1.
Only trained and qualified service personnel shall install, replace or service
the phone.
Do not spill liquid life water on the phone. If so, call the service center as
this may result in fire or electric shock.
If you see smoke or smell something during use, unplug the power cord and
the phone line. Call the service center immediately.
If the power adapter is used, do not touch the plug with wet hands. This
may result in a fire or an electric shock or equipment damage.
Do not use the phone during a thunderstorm. Lightning strike may result in
fire, severe electrical or acoustic shock.
Do not use the power adapter if the power cord or wall outlet is damaged.
This may result in fire or an electric shock.
Ensure that children do not pull on phone cords. This may injure children or
result in equipment damage.
2. The ear-piece houses a magnetic device which may attract pins or small
metal objects. Keep headset clear of such objects and check before use.
3. Avoid placing the phone in an area that is excessively dusty, damp or
subject to vibration.
4. Choose a site for the phone that is well-ventilated and dry.
5. Do not plug multiple plug-packs into one power outlet. This may result in the
plug overheating and may result in a fire or plug pack failure.
6. Do not put heavy things on the phone.
7. Do not drop or throw the phone.
8. Static electricity discharge will damage electronic components.
9. Keep out of direct sunlight and away from heat.
10. No user-serviceable parts inside. Do not insert a screwdriver or any metal
objects into the phone. This may cause electric shock or damage the
equipment and will render the warranty void.
11. Clean the phone with a soft, dry cloth only. Do not use volatile liquids such
as petrol, alcohol, or acetone as this may cause a fire or result in
discoloration or damage to plastics. Do not clean with wax or silicon
products as these may enter the equipment and cause operation to become
unstable.
LIP-8012E & 8024E Gigabit Phone
User Guide
[EU]
European Union Declarations of Conformity
Ericsson-LG Co., Ltd. declare that the equipment specified in this document
bearing the “ CE” mark conforms to the European Union Radio and
Telecommunications Terminal Equipment Directive(R&TTE 1999/5/EC),
including the Electromagnetic Compatibility Directive(2004/108/EC) and Low
Voltage Directive(2006/95/EC).
Copies of these Declarations of Conformity (DoCs) can be obtained by
contacting your local sales representative.
[USA/CSA]
FCC/IC Interference Statement
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
 Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 /RSS-GEN of the FCC/IC rules. Operation is
subject to the following two conditions:
(1)This device may not cause harmful interference; and (2) This device must
accept any interference received, including interference that may cause
undesired operation.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du
Canada.
The use of this device in a system operating either partially or completely
outdoors may require the user to obtain a license for the system according to the
Canadian regulations.
CAUTION : Any changes or modifications in construction of this device which
are not expressly approved by the party responsible for compliance could void
the user's authority to operate the equipment.
LIP-8012E & LIP-8024E Gigabit Phone
User Guide
TABLE OF CONTENTS
1. INTRODUCTION ............................................................................................ 1
1.1
1.2
1.3
1.4
1.5
General ......................................................................................................... 1
Feature Information ...................................................................................... 1
Feature Groupings........................................................................................ 1
iPECS LIP-8012E & 8024E Gigabit Phone Description ................................ 2
LIP-8012E & 8024E Phone Installation ........................................................ 3
1.5.1 Phone Connections ........................................................................... 3
1.5.2 Wiring Connectors ............................................................................. 4
1.5.3 Power ................................................................................................ 4
1.5.4 Wall Mount ........................................................................................ 5
1.6 DSS(Direct Station Select) Console Installation ........................................... 5
2. LCD, SPEAKERPHONE & RELATED FEATURES ............................................. 8
2.1 Using the Display Menu ................................................................................ 8
2.1.1 Phone Setting .................................................................................... 9
2.1.2 Conference Room (iPECS-LIK) ....................................................... 10
2.1.3 ICM SMS (iPECS-LIK) .................................................................... 11
2.1.4 Network Config................................................................................ 12
2.1.5 Attendant menu (iPECS-LIK & iPECS SBG-1000) .......................... 14
2.2 Using the Speakerphone ............................................................................ 15
2.3 Using a Serial DSS ..................................................................................... 16
3. RECEIVING CALLS ..................................................................................... 18
3.1
3.2
3.3
3.4
3.5
3.6
3.7
3.8
Answering a Call While Idle ........................................................................ 18
Responding to a Call While Busy ............................................................... 19
Using Answering Machine Emulation (AME) .............................................. 19
Differential Ring Signals ............................................................................. 21
Answering Calls at Night ............................................................................ 22
Answering Calls to Other Stations .............................................................. 22
Using Do-Not-Disturb (DND) to Block Incoming Calls ................................ 22
Forwarding Calls......................................................................................... 23
3.8.1 Forwarding calls to another Station or Voice Mail ........................... 23
3.8.2 Forwarding calls to an external number .......................................... 24
3.8.3 Forwarding callers to a Text Message............................................. 26
4. PLACING A CALL ....................................................................................... 30
4.1 Internal Calls............................................................................................... 30
4.1.1 Using Camp-On when calling a busy station ................................... 30
4.1.2 Leaving a Message Wait ................................................................. 31
4.2 External Calls ............................................................................................. 31
4.2.1 Placing external CO/VoIP calls ....................................................... 31
i
LIP-8012E & LIP-8024E Gigabit Phone
User Guide
4.2.2 Waiting for the next available CO/IP line ......................................... 33
4.2.3 Account Codes: Tracking External calls for billing........................... 33
4.2.4 Disable dialing from your phone ...................................................... 34
4.2.5 Temporarily override dialing restrictions at a phone ........................ 34
4.3 Using Directory ........................................................................................... 35
4.3.1 Using Last Number Redial (LNR) .................................................... 35
4.3.2 Using and Entering Saved Number Dial .......................................... 35
4.3.3 Using System Speed Dial Numbers ................................................ 36
4.3.4 Using and Entering Station Speed Dial Numbers ............................ 37
4.3.5 Using Dial by Name and Entering Your Name ................................ 38
4.3.6 Using Automatic Called Number Redial (ACNR) ............................. 40
5. TRANSFER, CONFERENCE & OTHER CALL HANDLING ................................. 41
5.1
5.2
5.3
5.4
Call Transfer: Sending a call to a different destination ............................... 41
Call Hold: Placing a call in a waiting state .................................................. 41
Broker Call: Switching between two calls ................................................... 42
Joining Multiple People in a Conference .................................................... 42
5.4.1 Setting up a Conference Room ....................................................... 43
5.5 Call Park: Placing a call on Hold to Page ................................................... 45
5.6 Two-Way Record: Recording a call ............................................................ 45
6. SEND & RETRIEVE MESSAGES................................................................... 46
6.1 Responding to a Station Message Waiting Indication................................. 46
6.2 Getting Voice Mail Messages ..................................................................... 47
6.3 Sending and Receiving Short Text Messages ............................................ 48
7. REMOTE SYSTEM ACCESS ......................................................................... 51
7.1 Direct Inward System Access (DISA) ......................................................... 51
7.2 Mobile Phone Extension ............................................................................. 51
8. MISC. FEATURES....................................................................................... 54
8.1 Call Log ...................................................................................................... 54
8.2 Contrast (iPECS-LIK) ................................................................................. 56
8.3 Background Music and Music on Hold (iPECS-LIK) ................................... 56
8.4 Using Internal, External and Meet-Me Paging ............................................ 57
8.5 Push-To-Talk (PTT) Page .......................................................................... 58
8.6 Wake-Up Alarm .......................................................................................... 58
8.7 Alarm/Door Bell .......................................................................................... 59
8.8 Power Fail Transfer (PFT) .......................................................................... 59
8.9 System Voice Memo................................................................................... 59
8.10 Hot Desk ..................................................................................................... 60
9. PBX, CENTREX & ISDN FEATURES ........................................................... 62
9.1 Access PBX or Centrex features ................................................................ 62
9.2 Access the ISDN Network .......................................................................... 62
9.2.1 Using the Keypad facility to access ISDN features ......................... 62
ii
LIP-8012E & LIP-8024E Gigabit Phone
User Guide
9.2.2 Using ISDN Supplementary Services .............................................. 63
9.2.3 Activating ISDN Caller ID Restriction .............................................. 63
10. FEATURES & FLEX BUTTONS ..................................................................... 64
10.1 Entering Station Program Data ................................................................... 64
10.2 Assigning Features to Flex Buttons ............................................................ 64
APPENDIX A FLEXIBLE NUMBERING PLAN ....................................................... 65
APPENDIX B USER PROGRAM CODES.............................................................. 71
APPENDIX C USEFUL INFORMATION : OPEN SOURCE SOFTWARE NOTICE ......... 75
iii
LIP-8012E & LIP-8024E Gigabit Phone
1. Introduction
User Guide
1. INTRODUCTION
1.1 General
Your telephone is connected to an advancedtechnology, highly-versatile, fully-featured telecom
system designed to make office communications easy
and productive. Employing state-of-the-art Voice over
Internet Protocol (VoIP) technology, voice and data
converge on a single IP packet network. Because each
iPECS Phone is an IP appliance, it can be moved easily
throughout the office LAN and maintain normal
operation.
1.2
Feature Information
We have taken every effort to make this user guide
simple and straightforward. The guide starts with the
simpler operations of the iPECS Phone Speakerphone,
moves on to receiving and placing calls, and then to
more advanced features. Each section includes a brief
and basic description of each feature and step-by-step
operation instructions.
The operations shown in this guide use the System’s
base default Numbering Plan. Your specific Numbering
Plan may be different. Some features may not be
available for you to access or may be subject to certain
limitations based on the set-up of the System.
Under certain operating conditions, this equipment may
not be able to make emergency calls. Alternative
arrangements should be made for access to emergency
services.
1.3
Feature Groupings
Every effort has been taken to divide the features into a
logical and consistent sequence so that features can be
quickly located.
Features have been divided into groups, Receiving
Calls, Placing Calls etc. Within each group, features
are arranged according to the difficulty of operation and
frequency of use.
1
LIP-8012E & LIP-8024E Gigabit Phone
User Guide
Gigabit phone (shown). Up to 2(without LIP-8048DSS)
or 4(with LIP-8048DSS) consoles can be chain-link
connected to the phone.
1.5.4
Wall Mount
The LIP-8000 series phones can be wall mounted as
needed. The following instructions describe how to
perform a wall mount installation. For more information
on installing your LIP-8000 series phone, refer to the
iPECS Hardware Description and Installation
Manual.
•
•
•
•
1.6
Mark and drill two (2) 7mm holes for plastic wall anchors.
Insert the two (2) anchors into the holes and insert and tighten
the each screw leaving about 2.5 mm (1/8-inch) of the screw
exposed.
Slide the LIP-8000 phone over the screws and assure the
phone is secure.
NOTE—It may be necessary to remove the phone and tighten
or loosen the screws for a secure mounting.
DSS(Direct Station Select) Console Installation
A DSS console can be installed with the LIP-8000E series
phone as shown in Figure. Up to 3 consoles may be daisy
chained as shown using the flat cable provided. Keep in
mind the following conditions when installing LIP-8000
DSS consoles.
1. The AC/DC adapter must be used for LIP-8048DSS.
2. Up to two (2) LIP-8012LSS and/or LIP-8012DSS can be
installed with LIP-8000E Phone.
3. The LIP-8048DSS must be separately powered.
The available DSS is as follows:
1)
LIP-8012DSS
2)
LIP-8012LSS
3)
LIP-8048DSS
5
LIP-8012E & LIP-8024E Gigabit Phone
LIP-8000 DSS Installation
LIP-8000 DSS Installation (12DSS + 48DSS)
6
User Guide
LIP-8012E & LIP-8024E Gigabit Phone
LIP-8000 DSS Installation (12DSS + 12LSS)
7
User Guide
LIP-8012E & LIP-8024E Gigabit Phone
2. LCD,
Speakerphone
& Related
Featrues
User Guide
2. LCD, SPEAKERPHONE & RELATED FEATURES
2.1 Using the Display Menu
The Liquid Crystal Display (LCD) of the iPECS LIP8012E has three lines, and the LIP-8024E has four lines
of 24 characters each. The LCD is used to convey
information to you. It provides the date, time and station
number on the display while idle. It will also provide
called/calling name/number display, feature status and
an interactive menu to guide you through feature access
and User Program selections:
In iPECS-eMG80
To activate the Display Menu:
•
•
•
Press MENU button,
Press the Navigation up/down buttons and press the OK Soft
button to select,
OR
Dial the associated digit (Menu selections shown):
1. PHONE SETTING
2. CONFERENCE ROOM PGM
3. ICM SMS
BACK
OK
4. NETWORK CONFIG
0. ATTENDANT
•
BACK
OK
8
LIP-8012E & LIP-8024E Gigabit Phone
User Guide
In iPECS-eMG80
To configure the Phone:
•
•
•
•
•
•
•
Press MENU button and 1 (Phone Setting),
The following menu displays:
1. STATION NAME PROGRAM
2. ICM RING
3. CO RING
BACK
OK
4. PASSWORD PROGRAM
5. LANGUAGE PROGRAM
6. STA RING DOWNLOAD
• BACK
OK
7. BACKLIGHT
8. FONT PROGRAM
BACK
OK
Station Name Program—Input up to 12 digits using the keypad
(press DND button to backspace/delete a character), then press the
OK Soft button. To input characters:
Press the second Soft button to select ABC> or abc> mode,
To input the first character of a button, press the button 1 time (ex., for
‘a’, press 2 button once),
To input the second character of a button, press the button 2 times
(ex., for ‘b’, press the 2 button twice.
To input the third character of a button, press the button 3 times (ex.,
for ‘f’, press the 3 button three times.
9
LIP-8012E & LIP-8024E Gigabit Phone
•
•
•
•
•
•
User Guide
ICM Ring/CO Ring—Use Next Soft button to move through list of ring
types, and press OK Soft button to select.
Password Program—Enter the current password and press the OK
Soft button, then enter the new password and press the OK Soft
button.
Language Program—Use Navigation up/down buttons to highlight
available languages supported, and press OK Soft button to select.
Station Ring Download—Select the ring position (5-8) and select the
ring file; press the SAVE Soft button to select.
Backlight—Use Navigation up/down buttons to select the operation of
the backlight, and press the OK Soft button to select.
Font Program— Use Navigation up/down buttons to select the LCD
Font, and press the OK Soft button to select.
2.1.2
Conference Room
The User can create and delete Conference rooms.
To configure a Conference Room:
•
•
•
•
•
•
Press MENU button and 2 (Conference Room),
The following menu displays:
1. CREATE CONF ROOM
2. DELETE CONF ROOM
•
BACK
OK
Press the Navigation up/down keys to highlight and then press
the OK Soft button to select,
OR
Dial the number associated to the selection,
Enter the room number and dial the password,
Press the OK Soft button.
10
LIP-8012E & LIP-8024E Gigabit Phone
2.1.3
User Guide
ICM SMS (iPECS-LIK)
The user can send SMS messages to other stations and
retrieve received SMS messages.
To retrieve a SMS message:
•
•
•
•
Press MENU button and 3 (ICM SMS),
The following menu displays:
1. SEND MESSAGE
2. IN BOX(03)
BACK
OK
Press the Navigation up/down keys to highlight and then press
the OK Soft button to select,
OR
Dial the number associated to the selection (2); the messages
will display.
To send a SMS message:
•
•
•
•
Select Mode - select 1 if resending a previous message, or
select 2 if sending a new message,
Enter the Station range (ex., 100-105=100105),
Enter message (if in mode 2),
Press the OK Soft button.
11
LIP-8012E & LIP-8024E Gigabit Phone
2.1.4
User Guide
Network Config.
The User can review the current network configuration
or modify a new phone network configuration.
To access Network Config. settings:
•
•
•
•
•
Press MENU button and 4(iPECS-LIK)/2(iPECS SBG-1000,
iPECS-MG),
Enter the password (default=147*); the following will display:
MFIM #[1/2] ?
MFIM #1 - CHANGE[#]
Press the # key to toggle between multiple profiles (MFIM),
Press the VOL   buttons to advance to the next network
configuration item,
Press the HOLD/SAVE button to save each setting.
To configure 802.1x:
•
In Network Config. Menu, use VOL   buttons to locate the
802.1x configuration screen (shown),
802.1x ?
[ENABLED] – CHANGE[#]
•
•
Enable in 802.1x menu and press the Hold button.
Enter ID in 802.1x USER ID menu (It appears when 802.1x is
enabled.) and press the Hold button.
Enter Password in 802.1x PASSWORD menu (It appears when
802.1x is enabled.) and press the Hold button.
•
To set LLDP:
•
In Network Config. Menu, use VOL   buttons to locate the
LLDP configuration screen (shown),
• LLDP?
• [ENABLED] – CHANGE [#]
•
Enable in LLDP? menu and press the Hold/Save button.
12
LIP-8012E & LIP-8024E Gigabit Phone
User Guide
To configure VPN:
•
•
•
•
•
•
•
•
•
In Network Config. Menu, use VOL   buttons to locate the
DNS Address menu.
Enter DNS address in DNS ADDRESS menu
Use VOL   buttons to locate the VPN configuration screen
(shown),
VPN ?
[ENABLED] – CHANGE[#]
Enable in VPN Menu and press the Hold button.
Following steps are available when VPN is enabled.
Enter VPN Server address in VPN SERVER IP menu and
press the Hold button.
Enter TCP/UDP port number for both local and remote in VPN
PORT and press the Hold button. The default value is 1194.
In VPN USER ID, enter ID and press the Hold button.
In VPN USER PASSWORD, enter Password and press the
Hold button.
To set default Config. settings:
•
•
In Network Config. Menu, use VOL   buttons to locate the
Default Config. Screen (shown),
SET DEFAULT CONFIG(DOT:*)
•
Press the * key.
To exit Config. settings:
•
•
•
Press the SPEAKER button,
Press the * key to exit,
OR
Press the # key to Reset/Reboot the phone with new setting.
13
LIP-8012E & LIP-8024E Gigabit Phone
2.1.5
User Guide
Attendant menu (iPECS-LIK & iPECS SBG-1000)
The Attendant menu is only available on the System
Attendant phone.
In iPECS-eMG80
To access the Attendant menu:
•
•
•
•
•
•
Press MENU button and 0 (Attendant); the following will display:
1. DATE/TIME SET
2. SET ICM ONLY MODE
3. RESTORE COS
BACK
OK
4. MONITOR CONF ROOM
5. DELETE CONF ROOM
BACK
OK
Date/Time Set—Enter mm/dd/yy, and press OK Soft button;
enter hh/mm, and press OK Soft button.
Set ICM Only Mode—Dial the Station Range for ICM only calls
(ex., 103-108=103108), and press the OK Soft button.
Restore COS—Dial the Station Range for COS restoring (ex.,
103-108=103108), and press the OK Soft button.
Monitor Conference Room—Enter the Conference Room
number to view the number of attendees in the Conference
Room.
Delete Conference Room—Enter the Conference Room
number and press the OK Soft button to delete.
14
LIP-8012E & LIP-8024E Gigabit Phone
2.2
User Guide
Using the Speakerphone
Activate the iPECS Speakerphone at any time (except
forPaging) in place of lifting the handset to receive or
place calls.
Additionally, you may switch between the handset and
Speakerphone during a call. By keeping the handset
Off-hook, the Group Listen feature is activated, which
provides incoming audio over the speaker with outgoing
audio from the handset. This permits a local ‘group’ to
listen to both sides of the conversation without
interfering with the conversation.
While in a conversation using the Speakerphone, Mute
the microphone using the MUTE button. When Mute is
active, the MUTE button LED will be illuminated. To turn
off Mute, press the MUTE button again..
With Auto Speaker Select, activating or accessing a
feature by pressing its button will activate the
Speakerphone automatically.
When using a Headset, the SPEAKER button controls the
ON/OFF-hook state for the phone.
To use the Speakerphone to answer or place a call:
•
Press SPEAKER , the phone goes off-hook and sends audio to
the speaker and the microphone.
To control the volume of the Speakerphone or handset:
•
Press the ▼ VOLUME ▲ button.
To Mute the microphone:
•
Select the MUTE button.
To turn off Mute (turn the microphone ON):
•
Press the MUTE button.
To activate Group Listen while on an active handset call:
•
Press the
SPEAKER
button.
15
LIP-8012E & LIP-8024E Gigabit Phone
2.3
User Guide
Using a Serial DSS
The LIP-8012ESS, LIP-8012LSS, and LIP-8048DSS
can be connected with the LIP-8012E or LIP-8024E
using the RS-232 cable. Be sure to verify the serial
DSS and LSS capacities with the iPECS System to
ensure usability (refer to iPECS Manual). The following
graphics show the front and rear view of each.
NOTE—A Linked Pair slave station cannot use a serial
DSS. iPECS SBG-1000 does not support serial DSS.
LIP-8012ESS
LIP-8012LDSS
LIP-8048DSS
16
LIP-8012E & LIP-8024E Gigabit Phone
User Guide
In iPECS-LIK
To use a Serial DSS:
•
•
•
•
•
•
•
Verify the Station has Serial DSS Usage authority (Admin
PGM111-Flex21),
Verify the DSS power is OFF (LIP-8048DSS only),
Power-OFF the phone,
Connect the serial DSS to the phone,
Power-ON the phone and the DSS (LIP-8048DSS only),
Program the DSS button using Web Admin Programming or
PGM115,
Edit LSS label from Admin PGM129 (default label is provided
from MFIM).
To initialize Serial DSS Database:
•
•
•
•
Enter Admin PGM111-Flex21,
Select Station range to clear Serial DSS Database,
Dial 0,
Press the HOLD/SAVE button.
In iPECS-MG
To use a Serial DSS:
•
•
•
•
•
•
•
Set the Station’s Serial DSS Usage Map (Admin PGM120Flex2),
Verify the DSS power is OFF (LIP-8048DSS only),
Power-OFF the phone,
Connect the serial DSS to the phone,
Power-ON the phone and the DSS (LIP-8048DSS only),
Program the DSS button using Web Admin Programming or
PGM126,
Edit LSS label from Admin PGM126.
To initialize Serial DSS Database:
•
•
Clear the Station’s Serial DSS Usage Map (Admin PGM120Flex2),
Admin PGM120-Felx3 to reset the phone.
17
LIP-8012E & LIP-8024E Gigabit Phone
3. Receiving
Calls
User Guide
3. RECEIVING CALLS
3.1 Answering a Call While Idle
There are 3 basic types of incoming calls;
internal/external ringing calls, Intercom Voice
Announce calls, and Hold recalls.
Your phone may be assigned Ringing Line Preference;
in this case, calls that ring are answered by lifting the
handset. Otherwise, you must press the flashing Flex
button.
External calls to an iPECS Phone will appear under the
CO/IP line or a LOOP button.
External calls are from CO lines or VoIP channels that
are programmed to ring at your phone. For external
calls, Delay Ring may be assigned allowing others to
answer the call before the call rings at your phone.
Calls can be forwarded in some manner from another
user; if providing call coverage for other users, you may
also receive Station Call Coverage calls.
Calls placed on Hold, including Transfers, parked calls,
etc. will recall if left on hold for too long.
ICM Voice Announce calls are answered based on the
ICM Signaling mode at the receiving phone; in Handsfree (HF) mode, after the splash tone and
announcement, speak normally into the microphone. In
the Privacy (PV) mode, lift the handset to respond. The
ICM Signaling mode can be assigned in Station
Programming.
The LCD will display the calling number or, if available,
the name of the station or CO/VoIP line, CO Line Name
Display.
To answer a call ringing at your phone:
•
Lift the handset or press the flashing Flex button (as needed),
the call will be connected.
To respond to an Intercom Voice Announce call:
•
•
•
In HF mode, simply speak as normal into the microphone,
OR
In PV mode, lift the handset to respond.
18
LIP-8012E & LIP-8024E Gigabit Phone
3.2
User Guide
Responding to a Call While Busy
While you are busy on another call, you may receive a
Muted Ring, Camp-On tones, or Voice-Over
announcements. Muted Ring is provided over the
speaker of your Phone indicating a Call Waiting. You
also may receive Camp On tones, a burst of tones on
top of the existing call, as an indication of another call
waiting.
While busy, certain stations can activate Voice-Over to
your phone. In this case, audio is received from both
the active call and the Voice Over announcement at the
same time.
Respond to any of these Off-hook Signals in one of
several ways; place the existing call on Hold and
respond to the new incoming call, activate One-time
DND, send a Silent Text Message, or ignore the new
call.
Silent Text Message requires a TEXT MESSAGE button
(not available on a SLT or other non-display terminal).
The Attendant or Secretary may use Intrusion to
announce a call while you are busy.
To answer a Call Waiting:
•
•
Press HOLD/SAVE, and/or
Press the flashing CO/IP LINE button.
To activate One-time DND:
•
Press the DND button.
To send a Silent Text Message:
•
•
3.3
Press the programmed TEXT MESSAGE button,
Select the desired message to send.
Using Answering Machine Emulation (AME)
When a call is connected to your voice mail, you can
screen the call as with a normal Answering Machine.
The caller’s voice is played over your speaker while the
message is being recorded. There are two methods of
notification and call screening provided, LED blink mode
or Speaker hearing mode.
Ring Mode (iPECS-LIK & SBG)/LED Blink Mode
(iPECS-MG)—the Answering Machine Emulation (AME)
Flex button will flash to notify you of a call. You may
press the Flex button to hear the caller as the voice
message is stored.
19
LIP-8012E & LIP-8024E Gigabit Phone
User Guide
Speaker Mode (iPECS-LIK & SBG)/Speaker Hearing
Mode (iPECS-MG)—when the call is sent to the voice
mailbox, the caller’s voice is automatically broadcast
over the speaker of your iPECS Phone.
You may terminate screening, leaving the caller in voice
mail to record a message, talk with the caller and record
the conversation in the mailbox, or answer the call and
disconnect the Voicemail. The AME feature is only
available when using the iPECS VMIB Voice Mail; a
MUTE and AME button should be programmed (refer to
Appendix A User Program Codes).
To screen a call in Ring mode (iPECS-LIK & SBG)/LED blink
mode (iPECS-MG):
•
Press the flashing AME button, the caller’s voice is broadcast over
the station speaker and stored in the voice mailbox (in the Speaker
hearing mode, broadcast is automatic).
To stop the voice broadcast and leave the caller in Voice Mail:
•
Press the illuminated
SPEAKER
button.
To talk with the caller and record the conversation in Voice
Mail:
•
Press the
MUTE
button.
To answer the call and cancel the voice message recording:
•
Press the illuminated AME button, the caller is connected and the
Voice Mail disconnected.
20
LIP-8012E & LIP-8024E Gigabit Phone
3.4
User Guide
Differential Ring Signals
When multiple phones in a small area ring, it can be
difficult to tell which are ringing. The iPECS Phone has
14 Ring Tones available for differentiating one phone’s
ringing from another. Four of the tones are stored in the
phone permanent memory; the remaining ten tones are
in the system memory. Four of these ten can be
th
downloaded into the phone memory for use as the 5 to
th
8 Ring Tone.
In iPECS-eMG80
To download a Ring Tone from System memory:
•
•
•
•
•
•
Press TRANS/PGM ,
Dial 1 for Ring Tones,
Dial 5 for Ring Tone download,
Dial the phone’s memory location to receive the tone (5-8),
Dial 0-9 for the desired tone number; a confirmation tone is heard,
Press HOLD/SAVE to download.
To select a Ring Tone from phone memory:
•
•
•
•
•
Press the TRANS/PGM button,
Dial 1 for Ring Tones,
Dial 1 or 2 for Internal or External ring,
Dial 1-8 for the desired tone number; a confirmation tone is heard,
Press HOLD/SAVE to make the selection.
21
LIP-8012E & LIP-8024E Gigabit Phone
3.5
User Guide
Answering Calls at Night
In the Night mode, Loud Bell Control may be used to
send ring signals to external bells. You may answer
these calls with Universal Night Answer (UNA).
To answer a call ringing during night mode:
•
•
3.6
Lift the handset,
Dial 567
Answering Calls to Other Stations
When nearby stations are ringing, you may pick-up
(answer) the call. Select to answer a call ringing at a
specific station (Directed Call Pick-Up) or you may
choose to answer the oldest call ringing to your station
group (Group Call Pick-Up). Assign a Flex button with
the Group Call Pick-Up code (566) for one-touch access.
NOTE—Pick-Up will not answer calls on the ringing
station Private Line unless the line appears on your
phone.
To answer a call ringing at another station:
•
•
•
Lift the handset,
Dial 7 (Directed Call Pick-Up code),
Dial the Intercom Number of the ringing station; the call will be
connected.
To answer a call ringing at a station in your group:
•
•
3.7
Lift the handset,
Dial 566 (Group Call Pick-Up code), the call is connected.
Using Do-Not-Disturb (DND) to Block Incoming Calls
Activate Do-Not-Disturb when you wish to not be
interrupted; the phone will block incoming calls. Internal
callers will receive a fast busy tone and the display will
show the DND status. Activate Do-Not-Disturb while
ringing(One-Time DND); Ringing terminates and the
caller will get a fast busy tone and it requires a DND
button.
When an Executive activates DND, calls are forwarded
to the paired Secretary automatically.
22
LIP-8012E & LIP-8024E Gigabit Phone
User Guide
The Attendants and Secretary may be able to activate
DND Override and Intrude on an active call. The
Attendants may also cancel DND at other stations.
To toggle DND ON and OFF:
•
3.8
Press the DND button.
Forwarding Calls
3.8.1
Forwarding calls to another Station or Voice Mail
Incoming calls may be diverted to other resources of the
system. Resources include other stations, VMIM/VSF
Voice Mail and External Voice Mail. Your LCD and
the LCD of the forward receiver will both indicate the
forward status.
Call Forward can be activated from your phone or from
a different station (Call Forward, Remote). You may
define the conditions or ‘type of forward’ as below:
1: Unconditional—all calls to the station, except
recalls, are forwarded.
2: Busy—Immediately forwards all calls, except
recalls, when the station is busy.
3: No Answer—forwards all calls to the station,
except recalls, when the station does not answer
within the No Answer timer.
4: Busy/No Answer—forwards calls if the station is
busy or does not answer within the No Answer
timer.
When you forward calls from a different station, you
may need to enter your Authorization Code.
Calls on a Private Line will not forward except to a
station with an appearance of the Private Line or to
Voice Mail.
23
LIP-8012E & LIP-8024E Gigabit Phone
User Guide
To activate Call Forward from your phone to another
phone or internal system resource:
•
•
•
•
Lift the handset,
Press the Fwd Soft button,
Dial the type of forward code 1-4,
Dial the destination number.
To deactivate Call Forward from your phone:
•
•
•
Lift the handset,
Press the Fwd Soft button,
Dial #.
To activate Call Forward for your phone from a different
phone within the System (Call Forward, Remote):
•
•
•
•
•
•
Lift the handset,
Press the Fwd Soft button,
Dial 0 (Remote Call Forward code),
Dial your Authorization code (Station number & Password),
Dial the ‘type of forward’ code 1-4,
Dial the destination number.
To deactivate Call Forward, Remote:
•
•
•
•
•
Lift the handset,
Press the Fwd Soft button,
Dial 0 (Remote Call Forward code),
Dial your Authorization code (Station number & Password),
Press the # key.
3.8.2
Forwarding calls to an external number
Forward calls to an external destination; calls can be
forwarded from an internal station or a remote location.
You may define the conditions or ‘type of forward’ as
listed below:
1: Unconditional—all calls to the station, except
recalls, are forwarded.
2: Busy—Immediately forwards all calls to the station,
except recalls, when station is busy.
3: No Answer—forwards all calls to the station,
except recalls, when the station does not answer
within the No Answer timer.
4: Busy/No Answer—forwards calls if the station is
busy or does not answer within the No Answer
timer.
24
LIP-8012E & LIP-8024E Gigabit Phone
User Guide
When you forward calls from a different station or a
remote location, you may need to enter your
Authorization Code. In addition, from a remote location,
you must access the system through a DISA enabled
CO line.
In iPECS-LIK & iPECS SBG-1000
To activate Call Forward, Off Premise (forward to an
external number) from your phone:
•
•
•
•
•
•
Lift the handset,
Press the Fwd Soft button,
Dial the type of Forward code (1-4),
Press Speed Soft button,
Dial Speed Dial bin number,
Replace the handset, return to idle.
To activate Call Forward, Off Premise (forward to an
external number) from a different phone within the
System:
•
•
•
•
•
•
•
•
Lift the handset,
Press the Fwd Soft button,
Dial 0 (Remote Call Forward code),
Dial your Authorization code (your Station number +
Password),
Dial the type of Forward code (1-4),
Press Speed Soft button,
Dial Speed Dial bin number,
Replace the handset, return to idle.
To activate Call Forward, Off Premise (forward to an
external number) from a remote location:
•
•
•
•
•
•
•
Lift the handset,
Dial the telephone number of a DISA assigned CO line,
While receiving dial-tone, dial 554 (Call Forward feature code),
Dial your Authorization Code (your Station number +
Password),
Dial the type of Forward code (6-9),
Dial Speed Dial bin number,
Replace the handset, return to idle.
25
LIP-8012E & LIP-8024E Gigabit Phone
3.8.3
User Guide
Forwarding callers to a Text Message
Using an iPECS Phone, the system can be setup to
return a ‘Text Message’ to internal callers. When calling
your Station, internal callers will automatically receive
the selected message or you can send a text message
you select in response to an internal call, Silent Text
Message.
There are 11 Custom Display Messages each up to
24 characters. Ten can be assigned by the Attendant
and one assigned by you.
In addition, there are ten fix Pre-Defined Text Messages;
some allow auxiliary input for time, date, etc. (as shown
in message list).
In iPECS-LIK
Message 01:
Message 02:
LUNCH RETURN AT hh:mm
ON VACATION
RETURN AT DATE mm:dd
OUT OF OFFICE
RETURN AT TIME hh:mm
OUT OF OFFICE
RETURN AT DATE mm:dd
OUT OF OFFICE
RETURN UNKNOWN
Message 03:
Message 04:
Message 05:
26
LIP-8012E & LIP-8024E Gigabit Phone
Message 06:
Message 07:
Message 08:
User Guide
CALL (enter up to 17 digits)
IN OFFICE STA xxxx
IN MEETING
RETURN AT TIME hh:mm
AT HOME
AT BRANCH OFFICE
Message 09:
Message 10:
In iPECS-MG
Message 1:
Message 2:
LUNCH RETURN AT hh:mm
ON VACATION
RETURN AT DATE mm:dd
OUT OF OFFICE
RETURN AT TIME hh:mm
OUT OF OFFICE
RETURN AT DATE mm:dd
OUT OF OFFICE
RETURN UNKNOWN
CALL (enter up to 17 digits)
IN OFFICE STA xxxx
IN MEETING
RETURN AT TIME hh:mm
AT HOME
AT BRANCH OFFICE
User Custom Message
Deactive
Message 3:
Message 4:
Message 5:
Message 6:
Message 7:
Message 8:
Message 9:
Message 0:
*
#
27
LIP-8012E & LIP-8024E Gigabit Phone
In iPECS-eMG80
To activate Custom or Pre-Defined Message Forward:
•
•
•
•
•
Press TRANS/PGM ,
Dial User Program feature code 51,
Dial the two-digit text Message code (00-20),
Dial any auxiliary input for messages 01-04 and 06-08,
Press HOLD/SAVE , forward confirmed.
To cancel activated Message:
•
•
Press the Fwd Soft button,
Dial #.
To program the Station Custom Message (00) at your
station:
•
•
•
Press TRANS/PGM ,
Dial User Program feature code 52,
Enter Message contents, up to 24 characters, using the
following Character Entry Chart:
•
Q – 11
A - 21
D - 31
Z – 12
B - 22
E - 32
. – 13
C - 23
F - 33
1 – 10
2 - 20
3 - 30
G – 41
J - 51
M - 61
H - 42
K - 52
N - 62
I - 43
L - 53
O - 63
4 - 40
5 - 50
6 - 60
P - 71
W - 91
T - 81
R - 72
X - 92
U - 82
S - 73
Y - 93
V - 83
Q - 7*
Z - 9#
8 - 80
7 - 70
9 - 90
*1 Blank
0-00
#
*2 - :
*3 - ,
Character Entry Chart
•
Press
HOLD/SAVE ,
to save the message.
28
User Guide
LIP-8012E & LIP-8024E Gigabit Phone
User Guide
4. PLACING A CALL
4. Placing
Calls
4.1 Internal Calls
You can place calls to other stations in the system over
the Intercom. The call will ring, or for an ICM Voice
Announce call, a splash tone will be heard. Ring or
Voice Announce is normally determined by settings at
the called station but you may change this by dialing ‘#’
after placing the call. By changing the mode, a Voice
Announce call will ring or a ringing ICM call will allow
Voice Announce (toggle).
You can assign a Flex button for Direct Station
Selection/Busy Lamp Field (DSS/BLF). The DSS/BLF
button allows you to call another station with the single
of a button. The button LED will display the other
station’s status (ON=busy, OFF=idle).
When you go off-hook, you may connect to another
station or system resource automatically. This Prime
Line Preference may be immediate or delayed allowing
you to take other actions during the delay. Otherwise,
you may press another Flex button before going offhook to override Prime Line Preference.
If you go off-hook and take no action, Intercom dial-tone
will time-out, and after the Howler tone is received,
your phone will be placed out-of-service in Intercom
Lock-Out; you then must hang-up to return the phone
to an idle state.
To place an Intercom call:
•
•
•
Lift the handset,
Dial the Intercom number of the desired station,
When the call is answered or the Splash tone is heard, begin
speaking with the called party.
4.1.1
Using Camp-On when calling a busy station
If the called party is busy, you may activate Camp-On,
Callback or Voice Over at the station. Camp-On
allows you to wait off-hook for the called station to
answer. Callback allows you to hang-up, and when the
busy station returns to an idle state, the system will call
your Station; after you answer the callback, the system
will call the previously busy station.
30
LIP-8012E & LIP-8024E Gigabit Phone
User Guide
If you are the Attendant or Secretary, you may activate
Intrusion. You may also use Step Call; dial the next
station by dialing the last digit of the Intercom number.
To Camp-On (wait off-hook) for a busy station:
•
Press * and await an answer.
To request a Callback (wait on-hook) for a busy station:
•
Press the MSG button and hang-up.
To make a Voice Over announcement to a busy station:
•
•
Dial #,
After the Splash tone is heard, begin speaking.
4.1.2
Leaving a Message Wait
If the called user does not answer or is in DND mode,
you may leave a Message Wait. The called user will
receive a Message Wait indication; the message icon
will be displayed in the LIP-8024E. If the ring/message
LED is set to Message Wait Indication, the
ring/message LED will flash.
To activate Message Waiting:
•
4.2
Press the MSG button and hang-up.
External Calls
4.2.1
Placing external CO/VoIP calls
External calls are placed on CO/IP lines. These ‘lines’
are accessed either using a button on the iPECS Phone
assigned as a CO/IP line or using dial codes. The
CO/IP lines are grouped for different types of calls, local,
long distance, etc. Using the CO/IP line group code,
you will be able to access any line from the group. A
Flex button on the iPECS Phone assigned as a LOOP
button lets you access a line from a group. Dial codes
for access to CO/IP lines are:
Individual CO/IP line access—
88 + Line number 01-42
for iPECS-50 & 100
31
LIP-8012E & LIP-8024E Gigabit Phone
User Guide
CO/IP Group access—
801-805 for 801-820 for iPECS- 50 & 100
Any CO/IP Line access—
9
When dialing on a CO line which uses pulse style
signals, you may activate Dial Pulse to Tone
Switchover changing to DTMF style dialing (for banking
services, etc.).
When placing an IP call, you must dial an IP address
using the ‘*’ key in place of the dot.
If Least Cost Routing is set-up, the number you dial
will be analyzed and the system will place the call on
the least expensive route.
You may be assigned Dialing and/or CO/IP Line
Access Restrictions, in which case you will receive
error tone if you attempt to dial or access a restricted
number/CO/IP line. CO/IP line and Station Class Of
Service (COS), which establish dialing restrictions, may
vary during Day and Night operation (Day/Night COS).
You may need to enter an Authorization code before
placing calls, in which case you will receive a second
dial tone.
Your external calls may be subject to Call Time
Restrictions, you will receive a Call Warning Tone
prior to disconnect.
NOTE—In the event of an emergency, assigned
Emergency numbers (ex., a 911 call) may be dialed
from any station in the System, regardless of a
Station’s dialing restrictions (COS).
32
LIP-8012E & LIP-8024E Gigabit Phone
User Guide
To place an external call:
•
•
•
Lift the handset,
Dial the CO/IP line/group,
Dial the desired number.
4.2.2
Waiting for the next available CO/IP line
If all the lines connected to your system are busy, you
will receive an All Trunks Busy signal. You may request
to be notified when a line becomes free.
To activate a queue if the selected/dialed line is busy:
•
•
Select the desired CO/IP line button; when the busy notification
is returned, press the MSG button,
Return to an idle state by going on-hook; when the line is
available, the Station will be notified (ringing).
4.2.3
Account Codes: Tracking External calls for billing
In some cases, you or your company may desire to
track calls for billing or other purposes. You may enter
an Account Code, which is output from the system to a
printer in the SMDR report. You may have an Account
Code Flex button (refer to Assigning features to Flex
buttons).
In iPECS-eMG80
To enter an Account Code before the call:
•
•
•
•
•
Lift the handset,
Press the assigned ACCOUNT CODE button,
Dial the Account Code (1-12 digits),
Press *, Intercom dial tone is heard,
Place the CO/IP call as normal.
To enter an Account Code during a call:
•
•
•
Press the assigned ACCOUNT CODE button,
Dial the Account Code (1-12 digits),
Press *.
33
LIP-8012E & LIP-8024E Gigabit Phone
4.2.4
User Guide
Disable dialing from your phone
You can temporarily ‘Lock’ your phone by activating
Temporary COS, which will disable all dialing from the
phone. To deactivate Temporary COS you must enter
the station’s Authorization code.
To activate Temporary COS:
•
•
•
Press TRANS/PGM ,
Dial 21(iPECS-LIK) User Program code),
Press HOLD/SAVE .
To deactivate Temporary COS:
•
•
•
•
Press TRANS/PGM ,
Dial 22(iPECS-LIK) (User Program code),
Dial your Authorization code,
Press HOLD/SAVE .
4.2.5
Temporarily override dialing restrictions at a phone
Override the dialing restrictions at any phone by
activating Walking COS. The Walking COS dialing
restriction levels are applied for a single call only. For
multiple calls, you will need to reactivate Walking COS
or use the FLASH button to regain CO/IP dial-tone.
To activate Walking COS:
•
•
•
•
Press TRANS/PGM ,
Dial 23(iPECS-LIK) (User Program code),
Dial your Authorization Code (station number and password),
Place call as normal.
34
LIP-8012E & LIP-8024E Gigabit Phone
4.3
User Guide
Using Directory
4.3.1
Using Last Number Redial (LNR)
The last number dialed on an external call is
automatically saved in the Last Number Redial (LNR)
buffer. The iPECS Display Phone, the system will store
the numbers dialed on the last 15(iPECSLIK)/100(iPECS-MG) calls.
In iPECS-LIK & iPECS SBG-1000
To dial the Last Number for an external call:
•
•
•
•
•
Lift the handset, and/or press the DIR Soft button,
Press Speed Soft button,
Dial *,
Press the Navigation up and down buttons to select from the
last 15 numbers dialed,
Press the Send Soft button or HOLD/SAVE .
4.3.2
Using and Entering Saved Number Dial
You may store the last number dialed on an external
call to the Saved Number Dial buffer for convenient
dialing at a later time. The Saved number is stored until
a new number is saved.
35
LIP-8012E & LIP-8024E Gigabit Phone
User Guide
To place a call using Save Number Dial:
•
•
•
Lift the handset, and/or press the DIR Soft button,
Press Speed Soft button(iPECS-LIK & SBG)/Dial 1 for Station
Speed(iPECS-MG),
Dial #.
To store a number in the Save Number Dial:
•
While on an outgoing external call, press the Save Soft button.
4.3.3
Using System Speed Dial Numbers
The iPECS eMG80
has memory allocated for 3000 System Speed Dial
numbers (bins 2000-4999).
You may, if allowed, use System Speed Dial to call
frequently dialed numbers.
In some cases, these numbers are divided into groups
called System Speed Zone Groups. In this case, you
may access some numbers and not others and your
dialing restrictions may be invoked.
Only an Attendant can assign System Speed Dial
numbers.
To place a call using System Speed Dial:
•
•
•
•
Lift the handset,
Press the DIR Soft button,
Press the speed button(iPECS-LIK & SBG)/Dial 2 for System
Speed(iPECS-MG),
Dial the desired System Speed Dial bin number (2000­4999)
36
LIP-8012E & LIP-8024E Gigabit Phone
4.3.4
User Guide
Using and Entering Station Speed Dial Numbers
Each station in the iPECS eMG80
supports 100 Station Speed Dial
numbers (bins 000-099).
These numbers are entered at the user’s
station and may include several ‘special’ instructions.
Special instructions and the corresponding button are:
PAUSE will momentarily stop dialing.
st
FLASH as 1 digit—Activate dial tone detect.
st
FLASH not as 1 digit—The system will generate a
flash on the CO line.
st
MSG as 1 digit—Send digits as ISDN Keypad
Facility message.
st
‘*’ as 1 digit—Display Security, the stored
number will not be displayed when used.
st
‘*’ not as 1 digit—Dial Pulse to Tone Switchover,
the system will switch from pulse to tone dialing.
When entering a Speed Dial, a 16 character name may
be associated with the number for Dial by Name.
Dial Pad
button
Letter Type
Uppercase(ABC)
Lowercase(ABC)
Button depressions
1
2
3
4
1
2
3
4
1
2
@
A
:
B
/
C
3
D
E
4
G
5
6
<
1
@
a
:
b
/
c
F
d
e
f
3
H
I
g
h
i
4
J
M
K
N
L
O
j
m
k
n
l
o
5
6
7
8
P
T
Q
U
R
V
S
p
t
q
u
r
v
s
7
8
9
0
W
.
X
,
Y
?
Z
!
w
.
x
,
y
?
z
!
9
0
*
*
*
*
#
#
#
#
Character Entry Chart
37
<
Num
1
2
LIP-8012E & LIP-8024E Gigabit Phone
User Guide
To place a call using Station Speed Dial:
•
•
•
Lift the handset, and/or press the DIR Soft button,
Press the Speed Soft button
Dial the desired Station Speed Dial bin number 000099
To enter a Station Speed Dial number with CO Line and
Name:
•
•
Lift the handset, and/or press the DIR Soft button,
Press the Speed Soft button
•
•
•
Press the ADD Soft button,
Dial the desired Station Speed Dial bin number,
Select/dial the CO/IP line/group
•
•
•
Dial the desired number to be stored,
Press HOLD/SAVE ,
Enter the associated name if desired, using the Character Entry
Chart,
Press HOLD/SAVE .
•
To assign a Station Speed Dial number directly to a Flex
button:
•
•
•
Press TRANS/PGM ,
Press the desired Flex button,
Select the Tel Num Soft button
•
Select/dial the CO/IP line/group
•
•
•
Dial the desired number,
Press HOLD/SAVE ,
Enter the associated name if desired, using the Character Entry
chart
Press HOLD/SAVE .
•
4.3.5
Using Dial by Name and Entering Your Name
Dial by Name employs three different Directories:
Private directory (Station Speed dial), Public Directory
(System Speed dial), or Intercom directory.
NOTE—To allow others to contact you via the Intercom
directory, you must enter a name for your station (up to
12 characters).
38
LIP-8012E & LIP-8024E Gigabit Phone
User Guide
Characters are entered with two keystrokes as in the
chart below.
A - 21
D - 31
Q – 11
B - 22
E - 32
Z – 12
C - 23
F - 33
. – 13
1 – 10
2 - 20
3 - 30
G – 41
J - 51
M - 61
H - 42
K - 52
N - 62
I - 43
L - 53
O - 63
4 - 40
5 - 50
6 - 60
P - 71
W - 91
T - 81
R - 72
X - 92
U - 82
S - 73
Y - 93
V - 83
Q - 7*
Z - 9#
8 - 80
7 - 70
9 - 90
*1 Blank
0-00
#
*2 - :
*3 - ,
Character Entry Chart
To place a call using Dial by Name:
•
•
•
•
Press DIR Soft button,
Dial the desired directory, 1: Private directory, 2: Public
directory, 3: Intercom directory, the LCD will display the names
in alphabetical order,
Scroll using the Navigation up/down keys, or enter search
characters (refer to the above Character Entry Chart).
Press HOLD/SAVE to place the call.
To enter your station user name:
•
•
•
•
•
•
•
•
Press the TRANS/PGM button,
Dial 74
(Station User Name code),
Enter the Name, up to 12 characters (press DND button to
backspace/delete a character). To input characters:
Press the second Soft button to select ABC> or abc> mode,
To input the first character of a button, press the button 1 time
(ex., for ‘a’, press 2 button once),
To input the second character of a button, press the button 2
times (ex., for ‘b’, press the 2 button twice.
To input the third character of a button, press the button 3
times (ex., for ‘f’, press the 3 button three times.
Press HOLD/SAVE .
39
LIP-8012E & LIP-8024E Gigabit Phone
4.3.6
User Guide
Using Automatic Called Number Redial (ACNR)
When making an external call and a busy signal is
received, the system can be set to retry the number until
the call is connected, the feature is cancelled, or the
maximum number of retries is attempted—this is
Automatic Called Number Redial (ACNR).
For each retry, the system will activate your speaker
then place the call with the microphone muted. When
the remote end answers, you must select the MUTE
button, or lift the handset. Either of these actions will
cancel the ACNR request as well as connect you to the
remote party.
To set up ACNR, while on an outgoing call:
•
•
Use the Navigation button to display the next menu and select
the ACNR Soft button,
Hang-up handset.
To cancel the ACNR request:
•
Press the Stop Soft button.
40
LIP-8012E & LIP-8024E Gigabit Phone
5. Call
Handling
User Guide
5. TRANSFER, CONFERENCE & OTHER CALL HANDLING
5.1 Call Transfer: Sending a call to a different
destination
You can send an active call to another station or other
resource of the system, Call Transfer. You can screen
the transfer with the receiving party (Screened Call
Transfer) or complete the transfer without screening
(Unscreened Call Transfer).
Transferred calls, internal or external, are place in
Transfer Hold. These calls will receive Music on Hold
(MOH) and will recall if not answered in a timely manner.
If an Unscreened Transfer call encounters an error or
DND, it may immediately recall at your Station.
DSS/BLF buttons may be employed to transfer calls.
To Transfer an active call:
•
•
•
•
5.2
Press TRANS/PGM ,
Call the transfer party,
Unscreened Call Transfer- Hang-up,
Screened Call Transfer– When call is answered or Splash tone
is heard, announce the call and hang-up.
Call Hold: Placing a call in a waiting state
You may place an active Internal or External call in one
of several holding states. In System Hold, other nonrestricted stations may pick-up the call. In Exclusive
Hold, only the holding station may pick-up the call.
The system is assigned a preferred hold type (System
or Exclusive). You may override this Hold Preference
by pressing the HOLD/SAVE button twice.
The LEDs for CO/IP line buttons flash at distinctive
rates for the holding station and other iPECS Phone
users.
There are also user operations such as pressing a
DSS/BLF button that will place a call in Automatic Hold.
Calls will remain in the held state for a period and then
recall the user. This Hold Recall is provided with a
different ring signal. If not answered in a timely manner,
the Attendant will receive Attendant Hold Recall.
41
LIP-8012E & LIP-8024E Gigabit Phone
User Guide
To place a call on Hold:
•
5.3
Press
HOLD/SAVE .
Broker Call: Switching between two calls
You may switch between the active call and a call on
Hold, placing the active call on Hold acting as a broker
between two or more parties, Broker Call. iPECS
Phone users may ‘broker’ for multiple calls up to the
number of CO/IP line buttons.
To switch between two calls (Broker Call):
•
5.4
Press the desired CO/IP line button.
Joining Multiple People in a Conference
You can establish a Conference with mulitple parties.
The parties in the Conference may be internal or external.
A Conference can be placed on Hold and is subject to
Hold Recall.
You may also use the Conference operation to join 2
external parties in a private conversation. This is an
Unsupervised Conference, which is not subject to the
normal Hold Recall operation.
42
LIP-8012E & LIP-8024E Gigabit Phone
User Guide
To establish a Conference:
•
•
•
•
•
Establish call with one of the desired conference parties,
Select the Conf Soft button,
Establish call with the other conference party,
Select the Conf Soft button,
Select the Conf Soft button again to establish the
conference.
To place a Conference on Hold:
•
Press the
HOLD/SAVE
button.
To retrieve the Conference from Hold:
•
Select the Conf Soft button.
To establish an Unsupervised Conference:
•
•
•
Establish conference with two external parties,
Select the Conf Soft button,
Hand-up handset.
To retrieve an Unsupervised Conference:
•
•
Lift the handset,
Select the Conf Soft button.
5.4.1
Setting up a Conference Room
In addition to establishing a Conference, up to 9
Conference Rooms can be set up, letting up to 13
parties. When setting up
a Conference Room, a password can be designated for
invited parties (internal and external parties) to use for
accessing the established Conference Room.
43
LIP-8012E & LIP-8024E Gigabit Phone
In iPECS-eMG80
To set-up a Conference Room:
•
•
•
•
•
Press the TRANS/PGM button,
Dial 53 to create a Conference Room,
Dial the desired Conference Room number (1-9),
If desired enter a password for the Conference Room (up to 12
digits),
Press HOLD/SAVE to establish the Room.
To join a Conference Room:
•
•
•
•
Lift the handset,
Dial 59 (Conference Room entry code),
Dial the Conference Room Number,
Dial the Conference Room password.
To delete a Conference Room:
•
•
•
•
•
Press the TRANS/PGM button,
Dial 54 (Conference Room delete code),
Dial the Conference Room number (1-9),
Dial the Conference Room password,
Press HOLD/SAVE to delete the Conference Room.
44
User Guide
LIP-8012E & LIP-8024E Gigabit Phone
5.5
User Guide
Call Park: Placing a call on Hold to Page
A user may transfer an active CO/IP call to a special
holding location (Park Orbit), which can be accessed
easily from any station in the system. Typically, this
feature is used with Paging to notify the desired user of
a parked call.
Parked calls are subject to Hold Recall after the Call
Park timer.
In iPECS-eMG80
To park an active external call:
•
•
•
Press TRANS/PGM ,
Dial the Park Orbit
(601-619)
Return to idle.
To retrieve a parked call:
•
•
5.6
Lift the handset,
Dial the Park Orbit.
Two-Way Record: Recording a call
If your system administrator has enabled call recording, you may record
an active external conversation in your Voice Mail Box
.
To activate Two-Way Record while on a CO/IP call:
•
Use the Navigation button to display the next Menu and select
the Record Soft button, record warning tone is heard and
recording starts.
To stop Two-Way Record while on a CO/IP call:
•
•
Use the Navigation button to display the next menu, and select
the Record Soft button or,
Hang-up, return to idle.
45
LIP-8012E & LIP-8024E Gigabit Phone
6. Send &
Retrieve
Messages
User Guide
6. SEND & RETRIEVE MESSAGES
6.1 Responding to a Station Message Waiting
Indication
Another station can leave a Station Message Waiting
indication (MWI) when you do not answer or your phone
is in DND mode. The message icon will be displayed
on the LCD screen in LIP-8024E. If programmed, a
flashing MSG LED on the iPECS Phone also will
indicate when there is a Message Waiting. As a further
notification, a Message Wait Reminder Tone can be
provided. You may review and delete messages as well
as respond with a call back.
To review your Station messages:
•
•
•
Press the MSG button, the LCD shows the Message Summary
display:
1. ICM MWI(002)
2. VSF MSG(002)
3. VMS MSG(001)
BACK
OK
Dial 1 to view Station messages,
Press the navigation up/down button to scroll through the
messages.
To return a call from the list of Intercom (MWI):
•
•
Press the navigation up/down buttons to scroll through the
Intercom messages,
Press the OK Soft button to select and place the return call.
To delete a Station MWI:
•
•
•
Press the navigation up/down buttons to scroll through the
Station messages,
Press the Delete Soft button to select,
Dial 1 (Delete MWI).
To delete all Station MWIs:
•
•
Press the Delete Soft button,
Press 3 (Delete All MWIs).
46
LIP-8012E & LIP-8024E Gigabit Phone
6.2
User Guide
Getting Voice Mail Messages
When callers are forwarded or recall to your Voice Mail
Box, they can leave a voice message. Your Voice Mail
Box is part of the integrated VMIM/VSF/VMIB module,
the iPECS Feature Server or an external Voice Mail
system.
The Voice Mail system allows access to and
management of received voice messages. While in
your Mail Box, you have control of your password and
Mail Box greeting. In addition, you can remotely control
Call Forward for your station from the VMIM/VSF/VMIB.
You will need to register an Authorization Code for your
station to access the VMIM/VSF/VMIB Voice messages.
To retrieve Voice Mail locally using a Flex button:
•
•
•
•
Press the programmed VOICE MAIL Flex button,
Dial your Mail Box number and corresponding password to
receive the ‘Number of Messages’ prompt,
Dial desired option codes,
At completion of session, hang-up to return to idle.
To retrieve Voice Mail locally using the MSG button:
•
•
•
•
•
•
Press the flashing MSG button, the LCD shows the Message
Summary display:
1. ICM MWI(002)
2. VSF MSG(002)
3. VMS MSG(001)
BACK
OK
Press the Navigation down key, to display additional items:
4. UMS MSG(003)
5. ICM SMS(003)
BACK
OK
Dial 2 for VMIM/VSF, 3 for external VM or 4 for Feature Server
Voice Mail,
After the prompt enter your station number and password,
Dial desired option codes,
At completion of session, hang-up to return to idle.
47
LIP-8012E & LIP-8024E Gigabit Phone
User Guide
To access your Voice Mail Box from a Remote Location:
•
•
6.3
•
•
Lift the handset,
Dial the telephone number of a DISA CO line answered by the
VMIM/VSF/VMIB Auto Attendant,
At answer,
dial # to receive the ‘Mail Box & Password’ prompt
•
Or
•
Dial the Mail Box and password to receive the ‘Number of
Messages’ prompt,
•
•
Dial desired option codes,
At completion of session, hang-up.
Sending and Receiving Short Text Messages
You can exchange short text messages (up to 100
alphanumeric characters) with other iPECS display
phone users. These messages will activate the
message icon on the LCD (LIP-8024E). If the
ring/message LED is set to Message Wait indication,
the ring/message LED will flash.
48
LIP-8012E & LIP-8024E Gigabit Phone
User Guide
In iPECS-eMG80
To send an SMS message to another iPECS display
Phone:
•
•
•
•
•
•
Press the TRANS/PGM button,
Dial 36 (SMS send code),
Dial 1 to resend an existing message, or 2 to send a new or
edit an existing message,
Enter the station range to receive the message, to send to a
single station enter the station number twice,
Dial your message using 2 key strokes for each character (refer
to Character Entry Chart(iPECS-LIK) in Section 4.3.4).
Press HOLD/SAVE to send your message.
To view your received Short text messages:
•
•
•
Press the MSG button, and press the Navigation down key four
times (LIP-8012E) or three times (LIP-8024E), the LCD will
display the Message Summary display,
4. UMS MSG(003)
5. ICM SMS(003)
• BACK
OK
Dial 5; the first two (LIP-8012E) or three (LIP-8024E) SMS
messages are shown in brief,
Dial the Message number to view the entire SMS message.
To delete received Short text messages:
•
•
Press the Delete Soft button,
Dial 1 to Delete the message, 2 to Cancel, or 3 to Delete all
received Short text messages.
49
LIP-8012E & LIP-8024E Gigabit Phone
7. Remote
System
Access
User Guide
7. REMOTE SYSTEM ACCESS
7.1 Direct Inward System Access (DISA)
DISA (Direct Inward System Access) allows remote
users to gain access to the system’s resources (remote
users may be required to enter an Authorization Code).
The system will recognize remote user dialed inputs
(call other stations, place calls over CO/IP lines, review
voice mails, etc). The iPECS SBG-1000 system does
not support normal DISA service, but supports call to
the station and remote voice mail access when
answering by a VSF auto attendant.
In iPECS SBG-1000
To call to the station remotely:
•
•
Call the telephone number of a CO line assigned for answer by
a VSF auto attendant,
Upon answer, dial station number.
In iPECS-LIK, iPECS-MG
To access system resources remotely:
•
•
•
•
7.2
Call the system’s DISA facility,
Await answer and dial your authorization code (station number
and password),
Dial “*” for end mark (iPECS-MG),
Dial as needed for the desired system resource.
Mobile Phone Extension
When away from your desk or office you can place and
receive iPECS calls on a registered mobile phone. You
may need to activate the Mobile Phone Extension
feature and assign the Mobile Phone number.
This feature is only effective with an ISDN/VOIP CO line.
51
LIP-8012E & LIP-8024E Gigabit Phone
User Guide
In iPECS eMG80
To register a mobile phone number:
•
•
•
•
Press the TRANS/PGM button,
Dial 37,
Dial the mobile phone number,
Press the HOLD/SAVE button.
To activate a registered mobile phone:
•
•
•
•
Press the TRANS/PGM button,
Dial 38,
1 to activate, 0 to deactivate,
Press the HOLD/SAVE button.
To place a call from the mobile extension using the
iPECS System:
•
•
Dial the ISDN DID number of the station; the system will check
the Caller ID and answer the call. The user then will receive
intercom dial tone,
Place internal or external iPECS call as normal.
To Transfer a call from the mobile extension using the
iPECS:
•
•
Dial “*” while on an iPECS call,
Dial the desired extension, the call is transferred and the
mobile phone returns to idle.
NOTE—The mobile may reconnect to the transfer
call by pressing the # key.
52
LIP-8012E & LIP-8024E Gigabit Phone
8. Misc.
Features
User Guide
8. MISC. FEATURES
8.1 Call Log
Users can view a log of incoming, outgoing and missed
calls on the display (up to 99 records). A LOG Soft
button provides simple access to incoming (called),
outgoing (dialed) and missed (lost) calls.
NOTE—if a call is missed, the LOG Soft button will be
displayed as LOG(M); the missed call icon also will
appear on the LCD (LIP-8024E).
To access the Call Log menu:
•
•
•
Press the LOG Soft button,
Using the Navigation up/down keys, to view items (Called,
Dialed, or Lost),
01. ▶ CO1 01112345678
02. ◀ 101
03.
CO2 LEE K D
• BACK SELECT
SEND ▶
Log codes include:
◀- Incoming call
▶- Outgoing call
- Missed call
To place a call using numbers stored in the Call Log:
•
•
From the Call Log, use the Navigation up/down keys, to view
items (Called, Dialed, or Lost),
01. ▶ CO1 01112345678
02. ◀ 101
03.
CO2 LEE K D
• BACK SELECT
SEND ▶
Highlight the desired item, and press the Send Soft button to
place the call.
To save an external call to the Station Speed Dial:
•
•
•
Use the Navigation up/down buttons to highlight the desired
external call item,
Press the Select Soft button,
Press the Save Soft button.
The CO code in a log item is used to seize the co line
when placing an external call using the call log. Up to 5
CO codes can be saved.
54
LIP-8012E & LIP-8024E Gigabit Phone
User Guide
The first CO code is sent from the system in the saved
call log. Normally the first CO code is ‘9’, but if the
telephone number is equal to a number in the Speed
Dial list, the first CO code will be the access code of the
saved CO line of the speed dial. Therefore the first CO
code of each call log can be different and is not be
editable.
CO Codes 2 - 5 are the user-defined codes. If a code 2
- is selected, the selected code will be used in placing
all of the external calls in the call log.
To select a CO Code:
•
•
From the Call Log, use the right Navigation key, to advance to
the next 3 Soft button items,
01. ▶ CO1 01112345678
02. ◀ 101
03.
CO2 LEE K D
• DEL CO CODE
Press the CO CODE Soft button (code displaying the + symbol
is the currently selected item),
•
1. +88001
2.
• 3.
• BACK EDIT
SELECT
To edit the CO code (positions 2-5 only):
•
•
Use Navigation up/down buttons to highlight the desired item,
Press the Edit Soft button to modify selection.
To select the CO code:
•
•
Use Navigation up/down buttons to highlight the desired item,
Press the Select Soft button.
55
LIP-8012E & LIP-8024E Gigabit Phone
8.2
User Guide
Contrast (iPECS-EMG80)
LCD contrast can be adjusted to enhance viewing ability.
To change the LCD Contrast:
•
8.3
While in an idle state, press the VOL   buttons to adjust the
brightness.
- increase (darker)
- decrease (brighter)
Background Music and Music on Hold (iPECS-EMG80)
Two audio sources can be connected to the system.
These sources or an internal source provide input for
Background Music (BGM) and Music On Hold (MOH).
In addition, a recorded message from the VMIM can be
used. BGM is played over the speakers of the iPECS
Phone when the station is idle. MOH is played to
callers placed on Hold.
There are eleven possible selections for BGM and MOH:
00: Off
01: Source BGM1
02: Source BGM2
03: VSF MOH 1
04: SLT MOH 1
05: SLT MOH 2
06: SLT MOH 3
07: SLT MOH 4
08: SLT MOH 5
09: VSF MOH 2
10: VSF MOH 3
To turn on Background Music:
•
Press
HOLD/SAVE
to cycle through the BGM selections.
56
LIP-8012E & LIP-8024E Gigabit Phone
8.4
User Guide
Using Internal, External and Meet-Me Paging
The User can broadcast announcements to other
stations and/or external speakers. Stations are
assigned to one or more of the Internal Page Zones.
The system has two External Page Zones that can be
connected to external speakers.
In iPECS-eMG80, Page Zone codes are:
Internal Page Zones 301-335
Internal All Call Page
External Page Zones
External All Call Page
All Call Page
543
545-546
548
549
If the desired Page Zone is busy, the User can elect to
be recalled when their turn comes in the queue. Users
can also request a paged party answer the Page using
Meet-Me Paging. In this case, the paged party may
answer the page from any phone in the system by
dialing the Meet-Me code.
To make a page:
•
•
•
Lift the handset,
Dial the desired Page zone,
If assigned, after page warning tone, make announcement.
To queue for a page when busy is received
•
•
Press the MSG button,
Replace the handset returning to idle.
To answer a Meet-me-Page:
•
•
Lift the handset.
Dial 544
(Meet-Me-Page code).
57
LIP-8012E & LIP-8024E Gigabit Phone
8.5
User Guide
Push-To-Talk (PTT) Page
iPECS Phones can be assigned as a member of one or
more of the system’s nine Push-To-Talk (PTT) page
groups. Users separately log-in or log-out of any one or
all PTT groups to which the phone is assigned. Once
logged in, place or receive one-way page
announcements to/from other users who are logged in
to the same PTT group.
To log-in to a PTT group:
•
•
Dial #0
Dial the desired PTT group number (1-9 or 0 for all groups),
To log-out of the PTT group(s):
•
•
Dial #0 the PTT Log-in/out code,
Press the * key.
To place a page announcement to the active PTT group:
•
•
8.6
Press and hold the PTT Flex button,
After confirmation tone, make page announcement.
Wake-Up Alarm
iPECS supports an Alarm clock for each station in the
system. The alarm clock can be set to repeat daily or
as a one-time alarm.
When responding to the alarm by lifting the handset,
BGM or Wake-Up Alarm announcement (iPECS-LIK &
iPECS SBG-1000) will be provided.
To set the Wake Up Alarm clock:
•
•
•
•
•
Press TRANS/PGM ,
Dial 41
(Alarm Clock code),
Dial 2-digit hour and minute for alerting,
For a daily (repeating alarm), press #,
Press HOLD/SAVE .
To erase Wake-Up:
•
•
•
Press TRANS/PGM ,
Dial 42
(Alarm Clock delete code),
Press HOLD/SAVE .
58
LIP-8012E & LIP-8024E Gigabit Phone
8.7
User Guide
Alarm/Door Bell
The system can monitor external Alarm or Door Bell
contacts:
Alarm Monitor—should the external contact activate, a
unique Alarm Ring signal and LCD display may be
received. To restart the monitor circuit, the external
contacts must be deactivated and the Alarm Ring signal
terminated.
Door Bell—a unique Door Bell Ring (single tone burst)
may be received each time the external contact is
activated. A system contact also can be assigned to act
as a Door Open contact.
To terminate the Alarm signal:
• Dial 565
(Alarm Stop code).
To activate the Door Open contacts:
•
•
Lift the handset,
Dial Door Open code, #* and contact number 1-4.
NOTE—Contacts 3 & 4 are only available in the
iPECS-300 & 600. Contacts 1 is available in the
iPECS -MG.
8.8
Power Fail Transfer (PFT)
When AC power to the system fails, back-up operation
may be provided with back-up batteries or Power Fail
Transfer (PFT). When battery back-up is provided the
station will operate normally. When PFT is
implemented, an SLT is connected to a CO line by the
system. This SLT can be used as any normal SLT,
providing service while power is out.
8.9
System Voice Memo
The integrated Voice Mail modules incorporate several
Voice Memos to provide Station Users with general
information such as station number, date, time, and
feature status. Voice Memos are heard over the iPECS
Phone speaker and over the handset for SLTs.
For the Station Status Memo, the following items are
reported:
59
LIP-8012E & LIP-8024E Gigabit Phone
User Guide
ICM Signaling Mode (Handsfree/Tone/Privacy)
Station IP Address
Station Mac Address
Number of messages x (x: number of all message
waiting)
Wake-Up Time (hh:mm)
Do Not Disturb
Forwarded to station xxx
Forwarded to speed bin xxx
Queued CO/IP line xxx
Locked (Temporary COS)
COS x
To hear Date & Time memo:
•
Dial the Voice Memo code 661
•
Date and Time memo is heard, “Date is May 2nd.Time is xx:xx
pm”.
To hear Station Number Prompt:
•
Dial Voice Memo code 662
•
The Station Number memo is heard, “This is station 150”.
To hear Station Settings:
•
Dial Voice Memo code 663
•
Station Status Memo is heard.
NOTE—only activated features are announced.
8.10
Hot Desk
iPECS phones in the system may be assigned for Hot
Desk operation. These Hot Desk phones let you log-on
and use the Hot Desk phone as if it were your station.
Once logged-on, the Hot Desk station will take on the
attributes assigned to your station number and you can
make calls as normal. When logged-out, calls to your
station number are forwarded to the chosen destination.
60
LIP-8012E & LIP-8024E Gigabit Phone
User Guide
In iPECS-eMG80
To Log on to a Hot Desk station:
•
•
•
Press the TRANS/PGM button,
Dial *0,
Dial your Authorization Code (Station Number and Password).
To Log out of the Hot Desk station:
•
•
•
•
Press the TRANS/PGM button,
Dial * twice,
Use the VOL   buttons to select a call forward destination
for your calls, speed dial, joined mobile phone, VMIM/VSF, or
VM group,
Press the HOLD/SAVE button.
61
LIP-8012E & LIP-8024E Gigabit Phone
9. PBX,
Centrex &
ISDN
User Guide
9. PBX, CENTREX & ISDN FEATURES
9.1 Access PBX or Centrex features
The iPECS has been designed to operate with a host
PBX system or Centrex services from your service
provider. The iPECS connects to a host with analog CO
lines.
When accessing a CO line, the phone will act as an
extension of the host, allowing access to the host
system features using the host dial codes. While on a
call, use the iPECS Flash feature to transfer calls to
other host extensions or access features of the host.
The Flash feature may be used on other CO lines to
regain dial tone from the CO line without relinquishing
control of the CO line to place another call.
To access PBX or Centrex features while idle:
•
•
•
Lift the handset,
Select/dial access a PBX/Centrex CO line,
Dial PBX/Centrex feature code.
To access PBX/Centrex features while on a PBX/Centrex
CO line:
•
•
9.2
Use the Navigation button to display the next menu, and select
the Flash soft button,
After receiving new dial tone, dial the PBX/Centrex feature
code.
Access the ISDN Network
9.2.1
Using the Keypad facility to access ISDN features
Access to certain features of your ISDN services
requires that dialed digits be sent to the ISDN as data
and not tones. In this case, dialed digits are sent as
‘Keypad messages’.
A Keypad Facility button must be assigned using the
Flex Button program procedures. Once active, dial into
the ISDN for services; however, actions other than
dialing will deactivate the Keypad Facility operation.
62
LIP-8012E & LIP-8024E Gigabit Phone
User Guide
To activate Keypad Facility operation:
•
•
Press the KEYPAD FACILITY button to switch to keypad mode,
Dial as desired.
To deactivate Keypad Facility operation:
•
•
Press KEYPAD FACILITY ,
OR
Press a Feature or Flex button.
9.2.2
Using ISDN Supplementary Services
ISDN service providers may incorporate features similar
to those of Centrex. These ISDN Supplementary
services are provided on a subscription basis, and as
with Centrex, are accessed using the Flash button on
an iPECS phone.
Using supplementary services an ISDN line can be
placed on Hold and a second call placed on the line.
You may then alternate between the two held calls
(Broker Call) using the hold button. An ISDN line
conference can be established using the Flash and
Conf Soft buttons. A conference can also be placed on
hold.
While on an ISDN CO line, to access ISDN Supplementary
services:
•
•
Press Flash,
Press HOLD/SAVE , Conf, or CO line button to activate the
desired feature.
9.2.3
Activating ISDN Caller ID Restriction
iPECS Phone users can restrict the transmission of
Caller ID to the far-end. This may be a subscription
service of your carrier. Separate Flex buttons are
required to activate outgoing, Connected Line (COL),
and incoming, Calling Line ID (CLID) restriction.
To restrict Caller ID:
•
•
Lift the handset,
Press programmed CLIR/COLR button to place call.
63
LIP-8012E & LIP-8024E Gigabit Phone
10. Features &
Flex Buttons
10.
User Guide
FEATURES & FLEX BUTTONS
10.1Entering Station Program Data
A special code set is available for iPECS Phone users
to assign certain attributes such as Authorization Codes
(Passwords). After entering the User Program mode,
dial the codes to select the attribute and setting. Once
selected, the setting is saved. A list of the User
Program codes, the feature/function and any input
required are given in Appendix B. In some cases, you
enter these codes as part of Flex button assignments.
To assign user programmable attributes to your station:
•
•
•
10.2
Press TRANS/PGM ,
Dial desired User Program codes shown in Appendix B,
Press HOLD/SAVE .
Assigning Features to Flex Buttons
You may assign features and functions to the Flex
buttons on your iPECS Phone (possibly CO/IP lines).
Flex buttons may be assigned for most features
providing One-Touch feature activation (ex., a Flex
button may be assigned to access the Account Code
feature and may include the Account code digits).
Features that may be assigned to a Flex button include:
DSS/BLF—Enter station number.
Speed Dial—Enter Station/System Speed dial bin.
Flex Numbering Plan—Enter Flex Numbering Plan code
(refer to Appendix A).
User Program Code—Press TRANS/PGM and enter a
User Program code (refer to Appendix B).
CO/IP Line—Enter the CO/IP line or group number.
To assign a feature to a Flex button:
•
•
•
•
Press TRANS/PGM ,
Press the desired Flex button,
Dial desired code and required inputs; for User Program codes
Appendix B), first press the TRANS/PGM ,
Press HOLD/SAVE .
64
LIP-8012E & LIP-8024E Gigabit Phone
User Guide
APPENDIX A FLEXIBLE NUMBERING PLAN
In iPECS-LIK & iPECS SBG-1000
Feature
iPECS
-50
iPECS
-100
iPECS
-300
iPECS
-600
iPECS
-1200
Intercom Call
100 149
801 –
820
100 169
801 820
100 399
801 872
1000 1599
801 872
Individual CO/IP Line
Access
8801 –
8842
8801 –
8842
Group Pilot Number
620 –
659
501 510
601 –
610
66
620 659
501 510
601610
66
88001
–
88200
620 667
501 535
601 619
*66
88001
–
88400
620 667
501 535
601 619
*66
1000 2199
89001
89200
88001
–
88600
401 500
301 400
601 800
*66
#*1
#*1 #*2
#*1 #*4
#*1 #*4
#*1 #*4
CO/IP Group Access
Internal Page Zone
Call Parking Locations
Station User
VMIM/VSF Features
Door Open
Feature
iPECS-LIK
Internal All Call Page
Meet Me Page
External Page Zone 1-2
External All Call Page
All Call Page
(Internal/External)
SMDR Account Code Enter
Flash Command to CO Line
Last Number Redial
DND
543
544
545 - 546
548
549
Call Forward
Speed Dial Programming
Message Wait/Callback
Enable
Message Wait/Callback
Return
Speed Dial Access
Cancel DND/FWD
554
555
556
SLT use only
SLT use only
557
SLT use only
558
559
SLT use only
SLT use only
550
551
552
553
-
Remark
SLT use only
SLT use only
SLT use only
SLT use only;
Toggle ON/OFF
65
LIP-8012E & LIP-8024E Gigabit Phone
User Guide
Feature
iPECS-eMG80
Remark
CO System Hold
Program Mode Access
Attendant Unavailable
Alarm Reset
Group Call Pickup
Universal Answer
Account Code with bin
Walking COS Code
ACD Supervisor On/Off
Duty
ACD Supervisor Login
ACD Supervisor Logout
ACD Help Code
ACD Calls In Queue
Display
ACD Supervisor Status
Display
ACD Supervisor Monitor
ACD Reroute Queued Call
w/answer
ACD Reroute Queued Call
w/o answer
Enter Conference Room
Camp-On Answer
Call Coverage button
Direct Call Pickup
Retrieve Last Held CO/IP
Retrieve Individual Held
CO/IP
Access CO Line in the 1st
Available CO Group
Attendant Call
VM Message Wait Enabled
VM Message Wait Disable
MCID Request
Unsupervised Conference
extend code
PTT Group Login/Logout
560
561
562
565
566
567
568
569
571
SLT use only
SLT use only
572
573
574
575
576
577
578
579
59
600
67
7
8*
8#
SLT use only
9
0
*8
*9
*0
##
#0
66
LIP-8012E & LIP-8024E Gigabit Phone
User Guide
2) Feature Code
No
Feature Name
Code
1
Attendant Call
0
2
Conference Room 1
571
3
Conference Room 2
572
4
Conference Room 3
573
5
Conference Room 4
574
6
Conference Room 5
575
7
Conference Room 6
576
8
Conference Room 7
577
9
Conference Room 8
578
10
Conference Room 9
579
11
Internal Page
543
12
13
Personal VM Page
Announcement Page For
Attendant
Page Auto Answer
544
545
547
16
Internal Page Answer
(Meet-Me Page)
External Page
17
18
Internal-External Page All
Call Forward Register
549
554
19
Pilot Hunt Call Forward
Register
514
14
15
Remark
543 + 00, xx
00: All Call Page
Xx: Page Group
#
546
548
67
554 + Type +
Destination
514 + Type +
Destination
LIP-8012E & LIP-8024E Gigabit Phone
No
20
User Guide
Feature Name
Code
515
21
Pilot Hunt Call Forward
Cancel
DND Status Change
22
23
24
25
26
DND Delete
Account Code
CO Flash
Last Number Redial
Station Speed PGM
517
550
551
552
553
27
28
29
30
31
32
33
34
35
36
Speed Dial
MWI Register
MWI Answer
MWI Cancel
Call Back Register
Call Back Cancel
Group Call Pickup
Direct Call Pickup
Walking COS
Call Parking Location
555
557
558
559
518
519
564
7
520
541
37
38
PGM Mode Access
Two-Way Record
521
522
39
40
41
VMIB Access
AME Access
CO Line Access
523
524
88
42
VM MWI Enable
*8
43
VM MWI Cancel
*9
44
MCID Request
*0
45
Unsupervised Conf Extend
5##
46
PTT Group Access
524
Remark
516
68
541 + xx
Xx: Parking
Location
(00 ~ 49)
88 + xxx
Xxx: CO Line #
(001 ~ 200 :
MG-300
01 ~ 80 : MG100)
524 + (0~9,*)
0 ~ 9: PTT
Group #
LIP-8012E & LIP-8024E Gigabit Phone
No
User Guide
Feature Name
Code
Remark
*: Log out
47
48
49
Hot Desk Log In/Log out
Name Register
Create Conf Room
525
526
527
50
Delete Conf Room
528
51
52
53
54
55
56
57
58
Wake Up Register
Wake Up Cancel
Temporarily COS Down
Cancel Temp COS Down
Password Change
Inter-Phone Group Access
Call Wait Request
Preselected MSG PGM
529
530
531
532
533
534
535
536
59
60
61
Forced Handsfree Call
Call Based CLIR
CLIR Access
537
582
583
62
COLR Access
584
63
Pilot Hunt Call
585
64
Command Call Oneway
581
65
Command Call Conf
580
66
Intrude Register
589
67
Camp On Register
590
68
OHVO Register
591
69
Mobile Num Register
592
70
Mobile CLI Register
593
71
Mobile Access
594
72
CCR Access
670
73
CCR Access And Drop
671
74
System Hold
560
75
Return Held CO
8**
76
Sys Memo
675
77
DISA Tone Service
678
78
All Feature Cancel
679
79
Add Conf Member
680
69
527 + Conf.
Room #
528 + Conf.
Room #
529 + HH:MM
LIP-8012E & LIP-8024E Gigabit Phone
No
User Guide
Feature Name
Code
80
System Alarm Reset
565
81
Fault Alarm Reset
566
82
Door Open
#*1
83
Keypad Facility
##*
84
T-Net Log-In/Out
586
85
Universal Answer
587
86
USB Call Record
588
87
Delete All VM Message
681
88
VM Page Message Record
682
89
Direct VM Transfer
683
90
Loop Key
684
91
Call Log
685
70
Remark
LIP-8012E & LIP-8024E Gigabit Phone
User Guide
APPENDIX B USER PROGRAM CODES
In iPECS-eMG80
CODE
10
11 x
12 x
FUNCTION
Enblock Mode Dialing
Differential Ring, Intercom
Differential Ring, CO/IP line
13 x
Intercom Answer Mode
14 x
Call Coverage Attribute Setting
15 x
Station Ring Download
19
21
Ear&Mic Headset Usage
Knock Down Station COS
22
Restore Station COS
23
Walking COS
30
31
32
52 xx
VM Mobile Notify
Station Message Wait Retrieve
CLI/IP Message Wait Retrieve
Authorization Code (Password)
Entry
Assign DID CALL W AIT Button
Message Wait in
Executive/Secretary pair
Send SMS Message
Register Mobile Extension
Activate Mobile Extension
Register Mobile Ext. CLI
Set Wake-Up Time
Erase Wake-Up Time
Custom/Pre-defined Message
Display
Register Custom Message
53 x
Create Conference Room
54 x
Delete Conference Room
55
61 x
Monitor Conf. Room
Headset/Speakerphone Mode
62 x
Headset Ring Mode
71
72
LCD Display Mode
Version Display
33 x
34
35
36
37
38
39
41 xx
42
51 xx
REMARK
iPECS LIP-7000 only
Select Ring Tone 1-8
Select Ring Tone 1-8
Select ICM Signal mode,
1: HF, 2: TONE, 3: Privacy
1+: ON/OFF, 2+: ring delay
(0-9)
Select download Ring Tone
0-9
iPECS LIP-7000 only
May require Authorization
code
May require Authorization
code
Station number +up to 12
digits, no Flex button
Input time, 24 hour clock
Select Message 00-20
Input up to 24 characters
Input Conf Room (1-9) &
password
Input Conf Room (1-9) &
optional password
1: Speakerphone, 2:
Headset, 3: both
71
LIP-8012E & LIP-8024E Gigabit Phone
CODE
73
74 x
75
76
77
78
79
FUNCTION
Background Music
Station User Name Registration
Display Phone IP Address
Change Phone IP Address
Display Phone MAC IP Address
Network Configuration
Display Phone Version
80
Assign RECORD Button
81
82
84
85
86
87
88
89
8#
90
91
92
93
94
95
96
97
98
Assign ISDN CLIR Button
ISDN COLR Button
Assign ACCOUNT CODE Button
Assign LOOP Button
Assign ATD INTRUSION Button
ICM Button
Assign CAMP-ON Button
Assign KEYPAD FACILITY Button
Assign OHVO Button
SPEED Button Assignment
CONF Button Assignment
CALL BACK Button Assignment
DND Button Assignment
FLASH Button Assignment
MUTE Button Assignment
MONITOR Button Assignment
REDIAL Button Assignment
FWD Button Assignment
99
*0
**
*7
*8
*9
Assign PTT Button
Hot Desk Login Code
Hot Desk Log out Code
Force Fwd to Dest.
Register Bluetooth
Bluetooth Usage
User Guide
REMARK
Input up to 7 characters
Requires VSF/External SMDI
VM
In iPECS SBG-1000
Code
Function
11
Intercom Answer Mode
12
Headset/Speakerphone Mode
13
Select Headset Ring Type
72
iPECS LIP-7000 only
iPECS LIP-7000 only
iPECS LIP-7000 only
iPECS LIP-7000 only
iPECS LIP-7000 only
iPECS LIP-7000 only
iPECS LIP-7000 only
iPECS LIP-7000 only
iPECS LIP-7000 only
Remarks
Select ICM Signal mode,
1: HF, 2: TONE, 3: Privacy
0:Headset, 1:Speaker
1: Speakerphone, 2: Headset, 3:
both
LIP-8012E & LIP-8024E Gigabit Phone
Code
21
22
31
32
33
34
35
36
37
38
41
42
43
44
4*
50
51
52
53
53
Function
Set Wake-Up Time
Erase Wake-Up Time
LCD Display Language
SBG Version Display
Background Music
Station User Name Registration
Display Phone IP Address
Display Phone MAC IP Address
Display Phone Version
Network Configuration
Forced FWD to Destination
Call Log Display
CLIR Service
COLR Service
Assign LOOP Button
Assign CALL BACK Button
Assign CONF Button
Assign MUTE Button
Assign ICM Button
Assign REDIAL Button
73
User Guide
Remarks
Input time, 24 hour clock
Input up to 12 characters
May require Authorization code
Was this manual useful for you? yes no
Thank you for your participation!

* Your assessment is very important for improving the work of artificial intelligence, which forms the content of this project

Download PDF

advertisement