Hughes 9202 Satellite Terminal User Guide
Below you will find brief information for Satellite Terminal 9202. This guide will help you connect to the BGAN network, point your terminal to the satellite, and set up a data connection using the internal Web UI or your computer.
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Hughes 9202
User Guide
Revision 2.0
1 December 2011
Copyright © 2011 Hughes Network Systems, LLC
All rights reserved. This publication and its contents are proprietary to Hughes Network
Systems, LLC. No part of this publication may be reproduced in any form or by any means without the written permission of Hughes Network Systems, LLC, 11717
Exploration Lane, Germantown, Maryland 20876.
Hughes Network Systems, LLC has made every effort to ensure the correctness and completeness of the material in this document. Hughes Network Systems, LLC shall not be liable for errors contained herein. The information in this document is subject to change without notice. Hughes Network Systems, LLC makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
Trademarks
Hughes and Hughes Network Systems are trademarks of Hughes Network Systems,
LLC. All other trademarks are the property of their respective owners.
Contents
Understanding safety alert messages ..................................................................................... vii
Messages concerning personal injury ...................................................................................................... vii
Messages concerning property damage ................................................................................................... vii
Safety symbols ......................................................................................................................... viii
Introduction .................................................................................................................................1
Overview .................................................................................................................................................... 1
About this User Guide ............................................................................................................................... 2
Package Contents ....................................................................................................................................... 2
Minimum System Requirements for Laptop/PC ........................................................................................ 3
Getting Started ........................................................................................................................................... 3
Using the Hughes 9202................................................................................................................4
Setup .......................................................................................................................................................... 4
Quick start .................................................................................................................................................. 5
Web UI quick start ................................................................................................................................. 6
Connecting the terminal to the computer ................................................................................................... 7
Connecting by Ethernet .......................................................................................................................... 7
Connecting by WLAN ........................................................................................................................... 7
WEP Security ..................................................................................................................................... 8
Connecting by ISDN .............................................................................................................................. 9
Connecting by RJ-11 .............................................................................................................................. 9
Coverage Map .......................................................................................................................................... 10
Using the LCD and Keypad .....................................................................................................11
LCD Display and Keypad ........................................................................................................................ 11
Terminal Buttons ..................................................................................................................................... 11
LCD Status Display ................................................................................................................................. 12
Pointing mode display .......................................................................................................................... 12
Audible pointing indicator ................................................................................................................... 12
Exit Pointing and Registering with the network .................................................................................. 12
Idle mode display ................................................................................................................................. 13
Connection mode display ..................................................................................................................... 13
Status messages .................................................................................................................................... 14
Menu Navigation ..................................................................................................................................... 15
Display Icons ........................................................................................................................................... 17
Battery Icon .......................................................................................................................................... 17
Power Icon ........................................................................................................................................... 17
GPS Icon .............................................................................................................................................. 17
Satellite Icons ....................................................................................................................................... 17
Wireless LAN Icon .............................................................................................................................. 18
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Wireless LAN Lock Icon ..................................................................................................................... 18
Globe ICON ......................................................................................................................................... 18
SIM PIN entry .......................................................................................................................................... 18
Multiple Users .......................................................................................................................................... 19
Information Messages .............................................................................................................................. 19
Using the Web UI ......................................................................................................................21
Accessing the Web UI ............................................................................................................................. 21
Home page ............................................................................................................................................... 22
Connections.............................................................................................................................................. 24
Manage Contexts.................................................................................................................................. 25
Automatic Contexts.............................................................................................................................. 27
Manage APNs ...................................................................................................................................... 30
SMS ......................................................................................................................................................... 32
Send/Receive ........................................................................................................................................ 32
Saved Drafts ......................................................................................................................................... 33
Sent Messages ...................................................................................................................................... 34
SMS Settings ........................................................................................................................................ 35
Settings page ............................................................................................................................................ 36
General Setup ....................................................................................................................................... 36
IP Address/DHCP Settings .................................................................................................................. 37
Nat Mode .......................................................................................................................................... 38
Relay Mode ...................................................................................................................................... 38
Wireless LAN ...................................................................................................................................... 39
Wireless LAN Security ........................................................................................................................ 40
Telephony ............................................................................................................................................ 42
Security ................................................................................................................................................ 44
Usage Page ............................................................................................................................................... 46
Support Page ............................................................................................................................................ 47
Troubleshooting ........................................................................................................................51
Technology Overview ...............................................................................................................54
GPS .......................................................................................................................................................... 54
Obtaining a GPS Fix ............................................................................................................................ 54
GPS and BGAN Registration ............................................................................................................... 55
ISDN ........................................................................................................................................................ 55
Dialing and Numbering ........................................................................................................................ 55
PDP Context............................................................................................................................................. 55
Technical Specifications ...........................................................................................................57
Declaration of Conformity .......................................................................................................58
FCC Compliance ...................................................................................................................................... 58
EU RoHS (Restriction of Hazardous Substances) Directive ................................................................... 59
EU WEEE (Waste Electrical and Electronic Equipment) Directives ...................................................... 59
Glossary .....................................................................................................................................60
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Contents
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Understanding safety alert messages
Safety alert messages call attention to potential safety hazards and tell you how to avoid them. These messages are identified by the signal words DANGER, WARNING, CAUTION, or
NOTICE, as illustrated below. To avoid possible property damage, personal injury or in some cases possible death, read and comply with all safety alert messages.
Messages concerning personal injury
The signal words DANGER, WARNING, and CAUTION indicate hazards that could result in personal injury or in some cases death, as explained below. Each of these signal words indicates the severity of the potential hazard.
DANGER indicates a potentially hazardous situation which, if not avoided, will result in death or serious injury.
WARNING indicates a potentially hazardous situation which, if not avoided, could result in serious injury.
CAUTION indicates a potentially hazardous situation which, if not avoided, could result in minor or moderate injury.
Messages concerning property damage
NOTICE is used for messages concerning possible property damage, product damage or malfunction, data loss, or other unwanted results—but not personal injury.
Safety
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Safety
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Safety symbols
The generic safety alert symbol calls attention to a potential personal injury hazard. It appears next to the
DANGER, WARNING, and CAUTION signal words as part of the signal word label. Other symbols may appear next to
DANGER, WARNING, or CAUTION to indicate a specific type of hazard (for example, fire or electric shock). If other hazard symbols are used in this document they are identified in this section.
Additional symbols
Warning Potential Radio Frequency (RF) hazard. Where you see this alert symbol and
WARNING heading, strictly follow the warning instructions to avoid injury to eyes or other personal injury.
Warning Where you see this alert symbol and
WARNING heading, strictly follow the warning instructions to avoid personal injury.
Danger Electric shock hazard: Where you see this alert symbol and DANGER heading, strictly follow the warning instructions to avoid electric shock injury or death.
Warnings for Satellite Terminal
Do not stand in front of the Antenna This device emits radio frequency energy. To avoid injury, do not place head or other body parts in front of the satellite antenna when system is operational. Maintain a distance of one meter or more from the front of the Satellite Terminal antenna.
General Handle your Satellite Terminal with care. The unit is weather resistant per IEC 60529
IP55; however, do not submerge the unit. Avoid exposing your Satellite Terminal to extreme hot or cold temperatures outside the range -25ºC to
+60ºC.
Avoid placing the Terminal close to cigarettes,
open flames or any source of heat.
Changes or modifications to the Terminal not expressly approved by Hughes Network
Systems could void your authority to operate this equipment.
Only use a soft damp cloth to clean the
Terminal.
To avoid impaired Terminal performance, please ensure the unit‘s antenna is not damaged or covered with foreign material like paint or labeling.
When inserting the SIM, do not bend it or damage the contacts in any way. When connecting the interface cables, do not use excessive force.
In the vicinity of blasting work and in
explosive environments Never use the Satellite
Terminal where blasting work is in progress.
Observe all restrictions and follow any regulations or rules. Areas with a potentially explosive environment are often, but not always, clearly marked. Do not use the Terminal while at a petrol filling station. Do not use near fuel or chemicals.
Qualified Service Do not attempt to disassemble your Satellite Terminal. The unit does not contain consumer-serviceable components. Only qualified service personnel may install or repair equipment.
Accessories Use Hughes approved accessories only. Use of non-approved accessories may result in loss of performance, damage to the
Satellite Terminal, fire, electric shock or injury.
Battery Use only a battery approved by Hughes.
Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.
Connecting Devices Never connect incompatible devices to the Satellite Terminal.
When connecting the Satellite Terminal to any other device, read the device‘s User Manual for detailed safety instructions.
Safety
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Safety
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Pacemakers The various brands and models of cardiac pacemakers available exhibit a wide range of immunity levels to radio signals. Therefore, people who wear a cardiac pacemaker and who want to use a Satellite Terminal should seek the advice of their cardiologist. If, as a pacemaker user, you are still concerned about interaction with the Satellite Terminal, we suggest you follow these guidelines:
Maintain a distance of one meter from the main antenna front and sides and your pacemaker;
Refer to your pacemaker product literature for information on your particular device.
If you have any reason to suspect that interference is taking place, turn off your Satellite Terminal immediately.
Hearing Aids Most new models of hearing aids are immune to radio frequency interference from
Satellite Terminals that are more than 2 meters away. Many types of older hearing aids may be susceptible to interference, making it very difficult to use them near a Terminal. Should interference be experienced, maintain additional separation between you and the Satellite Terminal.
Electrical Storms Operation of the Satellite
Terminal during electrical storms may result in severe personal injury or death
Introduction
Overview
The Hughes 9202 Land Portable Terminal is the latest Hughes
BGAN product to provide reliable satellite connectivity over the
Inmarsat BGAN satellite network. The Hughes 9202 comes in a very small and portable package, and it allows the user to send and receive IP packets via Ethernet and WLAN interfaces. In parallel with the packet data services, the Hughes 9202 supports circuit switched voice and fax calls via standard POTS and
ISDN interfaces.
The Hughes 9202 offers you the following features and benefits:
Small, compact IP terminal with the following interfaces: o Wi-Fi access point built-in
Introduction
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UDI/RDI data (64Kbps) o POTS RJ-14 port for voice and fax (default)
Multi-user capability for sharing a single unit
Selectable Quality-of-Service (QoS) up to 128Kbps streaming
Full IP compatibility for Email, file transfer (FTP), browsing, VPN, etc.
Cost-effective ―always-on‖ access – charges only for data sent and received
UMTS IP-based services
FCC and CE certified
Subscriber Identification Module (SIM) card security o RJ-45 Ethernet port o RJ-45 ISDN port for voice, 3.1KHz audio and
In this document, the following names and abbreviations are used to identify the Satellite Terminal and your computer.
Term Definition
Terminal Satellite Terminal
TE Terminal Equipment (your computer)
UT User Terminal/satellite terminal
About this User Guide
This user guide contains the most up-to-date information available on this product, on the date it was generated. It is focused on the specific information needed to operate the
Hughes 9202 Land Portable Terminal.
For information on using LaunchPad, please refer to the
Inmarsat website where a copy of the ‗Inmarsat LaunchPad
Guide‘ can be downloaded: http://www.inmarsat.com/Support/BGAN/LaunchPad.aspx?l
anguage=EN&textonly=False
Package Contents
When you unpack the Hughes 9202 Land Portable Terminal Kit package, you will find the following:
Hughes 9202 terminal
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Introduction
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AC/DC power adapter
Ethernet cable
Lithium Ion battery
Your Service Provider will supply you with a Subscriber
Identification Module (SIM) and its PIN, and Satellite Terminal configuration instructions – you will need these to access the satellite network. Note: The SIM card may also have four (4)
MSISDN numbers associated with it for various ISDN services:
4K Voice
3.1KHz Audio/Fax
64K UDI data
56K RDI data
Minimum System
Requirements for
Laptop/PC
Getting Started
These are the minimum computer system requirements for successful interface with the Satellite Terminal:
Internet Browser: Microsoft Internet Explorer (IE7 or IE8),
Mozilla or Safari.
PC Support for Ethernet or WLAN (802.11b or b/g).
100 MB of free hard disk space if using LaunchPad. Only
LaunchPad version 5.0.1 or newer supports the 9202.
This guide is the simplest and quickest way to connect to the
BGAN network. If you are a first time user, you will be guided through the procedure for powering up your terminal, obtaining a GPS fix, connecting your computer to the terminal and registering with the BGAN network. You are then ready to start using voice and broadband services.
Introduction
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Using the Hughes 9202
Setup
Install the USIM card supplied by your service provider in the battery compartment.
Install the battery in the terminal unit and then charge using the supplied AC/DC converter.
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Quick start
Power on the unit by pressing the power button for at least 2 seconds.
Since the Hughes 9202 terminal is a portable device, you must first obtain a GPS fix and point the terminal to the satellite before setting up a data connection with the network.
You can use the LCD display to aid in pointing as described in
Using the LCD and Keypad on Page 11.
The top line gives the compass bearing and elevation angle of the closest satellite.
Use the signal quality bar and numeric display on the lower line to help point the UT to the satellite. While in pointing mode, you may also activate the audio pointing aid by a long press of the audio button on the right.
Once you have accurately pointed the unit to the satellite, exit pointing by a long press of the Back button. The unit will now attempt to register with the satellite network.
Once the unit has registered and is Circuit Switched (CS) and
Packet Switched (PS) Attached, you can create a data connection from the menu by pressing the Accept button.
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Web UI quick start
Alternatively, you can connect a computer and use the Hughes
9202‘s internal web server. From your terminal equipment
(e.g. PC), enter 192.168.128.100 as the URL to access the
Hughes 9202‘s home page. (See Using the Web UI starting on page 21 for more details.)
The Terminal Status page gives you all the information you need to point and register with the network. Once you have a GPS fix and are pointed to the satellite as best you can, click on the Register with Network button to start the registration process.
Once you are registered and CS and PS Attached, you can then select the Quality of Service (QoS) for your data connection by choosing either the Standard or Streaming connection.
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Connecting the terminal to the computer
You can connect your computer to the 9202 with one or more of the following interfaces
Ethernet
WLAN
Integrated Services Digital Network (ISDN)
During initial setup, the terminal can only be configured using an Ethernet connection. Once the terminal has been configured, all interfaces (Ethernet, WLAN and ISDN) can be used for data transfer depending on the service required.
Your computer must be configured to support your chosen connection method. Refer to the documentation supplied with your computer for details.
Connecting by Ethernet
To connect the Hughes 9202 terminal to a device using
Ethernet:
Connect an Ethernet cable to your device‘s Ethernet port, and insert the other end of the connector into the Ethernet port on the 9202.
Connecting by WLAN
If you have not previously used the 9202‘s WLAN interface, it has to be enabled from the internal Web UI, keypad or
LaunchPad with your computer connected to the 9202 using the Ethernet interface.
WLAN Power: The default is off, which disables the
WLAN feature.
SSID (network name): The default is ―Hughes 9202‖, but you can change it to whatever you want.
Channel Number: This controls the radio channel number (1 through 11) used by the access point. To meet FCC regulations, channels 12 to 14 are not supported.
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WEP Security
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As you are configuring the WLAN, you can enable the
Wireless Encryption Protocol (WEP), MAC address filtering, and no SSID broadcast features for added security.
Once the WLAN is ―Enabled‖ and configured, any device with a WLAN interface can detect the 9202‘s WLAN SSID, and connect to it automatically.
WEP Protection Status: Check the box to ―Enable‖ the WEP for added security. Encryption Level: 64 or 128 bit WEP encryption can be enabled.
WEP Key: You can define the WEP key or use the default
WEP key, which is formulated using the IMEI number of the terminal (e.g. IMEI number + 123456789AB).
Hexadecimal 128-bit: Requires 26 characters.
Recommended
Hexadecimal 64-bit: Requires 10 characters
SSID Broadcast: For added security you can choose not to broadcast your SSID.
MAC Filtering: For added security, check the box to
―Enable‖ MAC Filtering. You can define up to 10 MAC addresses that are allowed to connect to your WLAN.
To determine the MAC address of a PC, go to a DOS prompt and type ipconfig/all.
For Mac OS X, under the Apple Menu go to System
Preferences -> Network and Show Airport. The Airport Id is the MAC address. Alternatively, go to About this Mac ->
More Info -> network, and select Airport.
When WLAN is enabled, unauthorized users may be able to access your BGAN service. If WEP is enabled, you must provide other WLAN users with the WEP key in order for them to connect to the terminal. You can go to the Manage
Connections page on the Web UI to see what computers are actually using the BGAN service.
Connecting by ISDN
Connecting by RJ-11
The terminal is set to Analog telephony by default, so in order to use ISDN you first have to enable it through the WebUI or the iUI.
To do this from the iUI, press the Select button until you see
Connect. Press the Scroll button until you see Configure, then press the Select button to select Configure. Press the
Scroll button until you see Telephone, then press the Select button. Press the Scroll button until you see ISDN and then press the Select button. ISDN should now stop blinking, indicating that it has been enabled. A reboot is required for the change to take effect.
Alternatively, configure ISDN from the Telephony page of the
Web UI.
Connect an ISDN cable to your computer‘s or phone‘s ISDN port, and insert the other end of the connector into the
Terminal‘s ISDN port.
To dial, prefix an international number with 00 and terminate it with #. For example, to dial a number in the USA, enter:
0018005551234# (00 + Country code + phone number +#).
For the UK dial 00442077281000#.
To receive incoming calls, you must configure your ISDN device with the MSN (Multiple Subscriber Number) of the
service it supports. See the Telephony section on page 42 for
information on configuration of MSNs. To configure the MSN in your ISDN device, refer to the user guide of your ISDN device.
The RJ-14 port is active by default, but if ISDN has been configured, you must switch it back to analog to use the RJ-14 port for analog telephony. You can do this from the iUI menu or the Telephony page of the Web UI.
You can connect an analog phone directly to the RJ-14 port with an RJ-11 cable to make voice calls.
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Coverage Map
If you wish to use the fax port you must connect an RJ-14 connector that breaks out the two RJ-11 ports into Line 1 and
Line 2. You can then connect to port 2 to access the 3.1k service for fax.
To dial, prefix the international number with 00 and terminate with #. For example, to dial a number in the USA, enter:
0018005551234# (00 + Country code + phone number+ #)
RJ-11 and ISDN handsets cannot be used at the same time.
You must configure the 9202 to ISDN or analog telephony mode.
When switching between ISDN and analog telephony modes, the 9202 must be rebooted.
The Inmarsat BGAN service is operated with 3 satellites as shown below. The Hughes 9202 terminal will perform best in areas where the elevation (or ―look‖) angle is 20 degrees above horizontal or higher, but the terminal can operate down to 5 degrees of look angle.
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Using the LCD and Keypad
LCD Display and Keypad
The 9202 terminal has an LCD display (or iUI) that provides status information about the terminal. It has a four button keypad that allows you to control the operational features of the terminal without the need of a PC or a browser. It also includes control of an audible pointing aid integrated into the terminal.
The figure below shows the layout of the LCD and keypad.
Terminal Buttons
Button Name
User / WiFi
Back / Cancel
Accept / Power
Scroll / Audio
The UT provides four buttons for the user. Each button has two primary functions, one invoked with a short press and the other invoked with a long press. The top icon associated with a button is the long press function. The bottom icon associated with a button is the short press function.
Short Press
Selects the user to display
Up one level in menu
Enters menu and confirms selection
Scrolls through a menu or screen message
Long Press
Turns WiFi on/off
Exit pointing; Cancel to top menu
Power on/off
Audio on/off
A ―short press‖ is any keystroke less than two seconds.
A ―long press‖ is any keystroke that is two seconds or greater.
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LCD Status Display
Pointing mode display
An ―extra long press‖ of more than five seconds of the power button will cause a hardware enforced power down.
All buttons start or restart the backlight time period, even if they have no function in the current context.
By default, at power up the LCD shows the pointing display. The top line alternates between ―Pointing‖ and the compass bearing and elevation angle of the closest satellite. In the picture below, the satellite bearing is South-SouthEast (SSE) and the elevation angle to the satellite is 46 degrees.
The lower line displays the received signal quality, both graphically and as a number of dBs. In pointing mode typical values are 47 to 52.
Audible pointing indicator
A buzzer provides an audible representation of the signal quality during antenna pointing. When turned on, the indicator emits pointing tones that increase in tempo and pitch as the signal strength increases. If the satellite is not found, one tone is followed by a pause. The indicator always defaults to off when the unit powers on.
Use a long press of the Audio button to toggle the audio pointing indicator on and off.
Exit Pointing and Registering with the network
Once you have accurately pointed the unit to the satellite, exit pointing by a long press of the Back button. This will cause the
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Using the LCD and KeypadUsing the Web UI
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unit to attempt to register with the BGAN network (note: if audible pointing tones were enabled during pointing, they will automatically turn off once you attempt to register).
Idle mode display
Once the unit exits pointing, it will automatically attempt to register with the network. During this operation it displays
―Registering‖ on the upper line of the iUI.
Once it registers and is ready for PDP contexts, it displays
―Ready‖ on the upper line.
Once it is ready for voice calls, it displays the globe icon (see below).
If user equipment is connected (via Ethernet or Wireless LAN), the lower line will display ―ADDR:‖ plus the last octet of the IP address of the currently selected user terminal. If multiple devices are attached, you can select the others by pressing the user button.
The signal quality is shown as a number in the right corner of the lower line; typical values in idle mode are 53 to 58.
Connection mode display
When a PDP context is active, the type of connection is displayed on the upper line: ―Standard‖, ―Stream 32k‖, etc.
The lower line displays the ―ADDR:‖ information and the current signal level as described above.
While in an active PDP context, typical signal level values are
66 to 71. However, if no data is sent or received for 90 seconds, the unit will return to the regional beam and the signal quality will drop to the idle mode range of 53 to 58.
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Status messages
The upper level of the LCD is used for status messages and menu items. Status messages are listed below.
Display Description
HUGHES 9202
Powering Off
Too Hot
Battery Hot
SIM Error
No SIM
SIM Blocked
On screen during power up
Displayed while the 9202 is powering down
Unit is too hot; if not corrected, a temporary thermal shutdown may occur
Battery is too hot; reduce temperature or turn off unit to avoid damage to the battery
SIM communication error
No SIM is detected in the UT
The SIM is blocked due to too many SIM PIN attempts. Enter the PUK via the Web
UI or LaunchPad to clear
Enter PIN
# tries left
Fault {code/text} A hardware fault exists preventing normal operation. Scrollable text is displayed.
Use the right button to view the scrollable text.
{quick text} Special messages displayed for ~15 seconds or until the next button press, see page 20 for the list of possible messages.
Pointing
A SIM PIN code is needed (this can be entered with the iUI buttons)
# of SIM PIN attempts left before the SIM is blocked
In pointing mode, this message alternates with satellite bearing and elevation on a 3 second cycle
Registering
GPS Old
Ready
Standard
Stream {rate}K
Displayed during the registration process
GPS is too old, obtain a fresh GPS location
Registration was successful and the unit is PS attached
Standard (best effort) PDP context is active
Streaming PDP context is active. Streaming rate is listed: {rate} = 32/64/128
Examples:
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Menu Navigation
From the status display, a short press of the Accept button takes the display to menu mode and displays the first of a circular list of menu items. The menu structure is shown in Figure 1 below.
Use the scroll button to scroll between options and the accept button to select options. A short press of the Back button takes the user up one level in the menu and a long press exits the menu system and returns to the status display.
The status display is the default display, so after 30 seconds of inactivity while in the menu system the unit reverts to the status display.
Pressing the Accept button in the menu takes the display to the sub-menu for that option, or, at the lowest level, it selects the menu option, if applicable. When entering a submenu containing a list of parameter values/choices, such as connection types, the currently set choice is displayed.
Alternative parameters values can then be accessed by pressing the Scroll button; these flash until selected, and then remain on and steady to confirm they have been selected.
Note that configuration and status information shown in the menu context refers to the currently selected user TE. The user can change the selected user TE while in the menu system via the User button. This changes the displayed menu item as needed to reflect the newly-selected TE.
The terminal is set to Analog telephony by default, so in order to use ISDN you have to enable it through the WebUI or the iUI.
To do this from the iUI, press the Select button until you see
Connect. Press the Scroll button until you see Configure, then press the Select button to select Configure. Press the Scroll button until you see Telephone, then press the Select button.
Press the Scroll button until you see ISDN and then press the
Select button. ISDN should now stop blinking, indicating that it has been enabled. Reboot the terminal for the change to take effect.
Alternatively, configure ISDN from the Telephony page of the
Web UI.
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Level 1
Connection
Information
Level 2
Standard
32 Kbps
64 Kbps
128 Kbps
Disconnect
SMS
GPS
IP Status
ISDN
Terminal
Configure Pointing
Backlight
Telephone
WiFi
LCD
Send Text
Emergency
Need Help
All OK
Need PickUp
Running Late
Level 3 Level 4 Comment
Starts display with the current setting
# New Msgs or
No New Msgs
{Latitude} or Blocked
{Longitude} or Blocked
Global IP or
Disconnected
APN
Gateway Addr
Voice
3.1KHz
UDI
RDI
Version
IMEI
IMSI
Enabled
Bypass
30 seconds
120 seconds
On
Off
Analog
ISDN
Enabled
Disabled
Level 1/5
Level 2/5
Level 3/5
Level 4/5
Level 5/5
{IP Address}
{APN string}
{192.168.128.100}
{MSN 1}
{MSN 2}
{MSN 3}
{MSN 3}
{Software version}
{IMEI}
{IMSI}
New message count
13.32861° N format
23.45833° E format
Shows global IP address for the selected TE
Displays info about the UT
Starts display with the current setting
Controls backlight setting.
Starts display with the current setting.
Starts display with the current setting
Starts display with the current setting
Adjusts LCD contrast immediately to displayed level. Starts with current level. Accept button confirms.
Sends predefined SMS with
GPS fix lat/long.
Displays “Sending SMS” and
“SMS Sent” when complete.
You must configure the default destination for these messages from the
SMS Settings web page.
Figure 1: iUI Menu Structure
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Display Icons
Battery Icon
Power Icon
GPS Icon
Satellite Icons
The battery icon displays the estimated life of the battery while under battery power. The battery icon also displays the charging state while under external power.
Three segments: 75% to full
Two segments: 50% to 74%
One segment: 25% to 49%
Zero segments: 10% to 24%
Zero segments, flashing: 0% to 9%
If the icon is off, no battery has been detected.
The power icon displays the state of the external power input.
On if external power is connected.
Off if external power is disconnected.
The GPS icon indicates the state of the GPS information in the terminal.
The icon flashes after power up until a fresh GPS fix is obtained.
The icon is on steady when the terminal has a new fix.
The satellite icons, located next to the GPS icon, indicate the
status of the GPS receiver in the terminal and the number of
visible satellites.
The icons are off when the GPS receiver is off.
The icons are active when the GPS receiver is on, either flashing or steady state. The number of icons in steady state indicates the number of GPS satellites in view. You will need all three on solid to acquire a new GPS fix. Note that once an adequate GPS fix is obtained, both the GPS receiver and all of the satellite icons are turned off.
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Wireless LAN Icon
The wireless LAN icon displays the state of the WLAN feature.
Off if Wireless LAN operation is turned off.
On if Wireless LAN is on.
Wireless LAN Lock Icon
The lock icon displays the state of encryption for the WLAN feature. It is displayed only if the Wireless LAN is on and
WLAN encryption is turned on.
Globe ICON
The globe icon displays the circuit switched attach status of the terminal.
Off if not CS attached to the network: no circuit switched calls possible.
On if CS attached: ready for calls.
SIM PIN entry
If the SIM PIN is enabled, the PIN must be entered before the
UT can be used. This can be entered via the Web UI,
LaunchPad, or the keypad/iUI.
The upper row of the LCD displays ―Enter PIN‖ while the lower row is used for PIN entry.
The cursor flashes under the current digit location.
A short press of the Scroll button cycles the current digit 0 – 9.
A short press of the Accept button advances to the next digit.
When the 4 th
digit is entered, pressing Accept enters the PIN.
A short press of the Back button moves the cursor back to the previous digit.
When PIN entry is complete, the UT confirms the correct PIN has been entered. If it is correct, it proceeds with the normal display. If it is incorrect, it displays ―# tries left‖ on the display, where ―#‖ is the number of attempts remaining prior to the SIM being blocked.
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Multiple Users
Multiple TEs can be connected to the 9202, e.g. via the wireless
LAN interface or if an external hub or switch is used. To use the iUI menu and keypad to control connections for all the TEs, press the User button and the display will cycle through the IP addresses of the connected TEs.
To activate a context for a particular TE, press the user button until the correct IP address is displayed, and then press the
Accept button to enter the menu and control the PDP context.
Information Messages
The following table shows possible error and status messages with explanations and suggested actions. Most of these messages will self-clear after 15 seconds, or can be cleared immediately by pressing any button on the iUI.
When setting up contexts from the menu, these messages are possible:
MustDeact1st
Deact;TryAgn
NotPSAttachd
No TE Found
Activating..
There is already a context up for this TE, deactivate it before setting up a new one
UT is in the process of deactivating a context, try setting up the context a short time later
UT is currently not PS attached, context setup is not possible
There is no TE currently connected/identified by the UT as available for data traffic
The UT is now attempting to establish the requested context; this message appears until the context is setup or an error is detected
When taking down contexts from the menu, these messages are possible:
Deactivating
NoCntxtActiv
The context is being deactivated; this message appears until the context is deactivated or an error is detected
The TE for which context deactivation is being requested doesn't have a context setup at this time
When sending SMS messages from the menu, these are possible:
NotCSAttachd
Sending SMS
SMS Sent
SMS Failed
The UT is currently not CS attached, so it cannot send an SMS message at this time
The UT is sending the requested SMS message
The UT has sent the requested SMS message
The UT failed to send the requested SMS message
If in pointing mode, this message is possible on the LCD:
Insert SIM There was no SIM detected; pointing can still continue, but once complete, "No SIM" will appear permanently and only emergency calls can be made (this message remains on for about 1 minute, then self-clears)
If changing the Telephony settings, this message is possible on the LCD:
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Reboot Req'd The change to the telephony settings will not take effect until the UT is rebooted
At any time during operation, this message is possible on the LCD:
Battery Low! The battery is extremely low. Plug in the DC cord to avoid automatic power off when the battery level becomes critical. This message persists until the condition has been corrected or a button is pressed.
Figure 2: Quick-text Status Message Descriptions
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Using the Web UI
Accessing the Web UI
The Hughes 9202 UT includes its own internal Web User
Interface (Web UI). To access the Web UI, open your favorite Web Browser and type in the internal IP address of the
UT e.g. http://192.168.128.100. The Web UI opens up to the
Home or Terminal Status page as shown below:
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Home page
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The Home page shows the current terminal status and allows you to setup your initial data connection.
On the left side of the page is the Status bar. These items are updated automatically when the status of any item changes.
1. Connection: This field indicates whether you are registered with the Network. It also shows the PS and CS status, beam type, and receive signal quality. a. Packet Switched (PS) Attach Status: This field indicates whether you are PS attached with the
Network. Once PS attached, in most cases you will still need to setup a PDP context in order to send PS data. b. Circuit Switched (CS) Attach Status: This indicates whether you are CS attached with the Network. Once you are CS Attached and Registered with the network, you are able to make CS calls.
2. GPS: This field displays the current GPS position status.
If you have received a GPS fix and the Network GPS policy has been received and it allows the GPS position to be shown to the user, it will display the Latitude,
Longitude, Fix Quality, and the Last time the GPS position was updated. Time displayed is UTC time.
3. BGAN terminal: This field indicates the WLAN and battery status.
The sample page above shows what appears while the UT is in antenna pointing mode. Once antenna pointing is complete and you have successfully registered with the satellite network, the middle of the page updates: in the middle of the page you will find the following items:
Current Connection field allows you to activate data connections for your TE. You can activate a Standard connection or a Streaming connection. For streaming connections use the drop down box to select the data rate for the stream.
Connect using APN field allows you to control the APN used for the connection.
Details shows the status of the connection for this TE.
Visible Satellites shows the satellites visible from your current location and the pointing information.
The following figure shows how the UI looks if you activate a
Standard connection. Use the Disconnect button to deactivate your connection.
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Connections
Along the top of all 9202 Web UI pages are icons representing the categories of sub-pages available. The Connections icon has three main configuration areas (sub-pages) to select from:
Manage Contexts, Automatic Contexts, and Manage APNs.
The following section reviews each of these pages.
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Manage Contexts
The Manage Contexts page under the Connections icon allows the user to setup and configure PDP contexts (data connections) for any TE that is connected to the UT. It also shows you all current Active Connections.
Open a New Connection field - To open a new connection, select the row and enter the required data:
Owner – Your current IP address is shown by default (.101), but you can change it to control connections for any other device connected to the terminal. The page automatically displays entries for all detected devices and these entries can be selected to activate connections for those devices.
Service - Select the service that you want by clicking on the down arrow. The drop down list shows all of the different QoS types: Standard, Streaming 32K, Streaming 64K, and Streaming
128K. Select the appropriate service required.
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APN - The APN is read from the SIM card, but if you have other
APNs defined (go to the Manage APNs page), you can use the down arrow to select a different APN.
Username/Password: Some Service Providers require a username and password to be used when setting up a connection.
This is often required when using Static Global IP addresses assigned by the Service provider. If this information is required, a ―pop-up‖ dialog will appear once you select the APN. These fields may also be entered when defining a new APN or when you select a different APN.
Once everything is defined correctly, click on the Open Selected
Connection button. The new context will appear in the Close
an Active Connection field above.
Close an Active Connection field - In the upper field, all active connections are shown and you can select and close any of these connections unless an Administration Password has been enabled. See the Security Section for more information about the administration password.
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Automatic Contexts
This web page allows you to use Automatic Context Activation
(ACA) in two different ways;
One way is to use a static IP addresses in the TE device so you can establish an automatic PDP context with any QoS that is offered by the network (upper half of the web page).
The second way is to use DHCP IP addresses so you can establish an automatic standard PDP context for any TE that connects via DHCP to the UT (lower part of the web page).
You can also choose whether the context should be activated as soon as the UT detects the device, or if the context should only be activated when the TE attempts to send data to the satellite link (this is called a data activated, or ―DA‖ context). For the ―data activated‖ option, choose ―Data‖ from the drop down list rather than just ―On‖ in either the static or DHCP sections.
With Data Activated contexts, if the context is ever deactivated, it will be reactivated when more data is sent.
Static IP Automatic Contexts: You can configure your own range of static IP addresses and QoS‘s to use with a static automatic context.
To turn on a particular range of static addresses, select ―On‖ or
―Data‖ from the drop down list and choose a range of addresses, low and high to use (e.g. 192.168.128.200 to 192.168.128.202) or you can leave the defaults (192.168.128.200 to
192.168.128.209).
Next, select the desired QoS for that range of IP addresses (e.g.
Standard). The APN listed is the default APN read from the
SIM card (bgan.inmarsat.com). If your SIM is provisioned for more than one APN, then you can select a secondary APN from the drop down list.
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If you want to setup additional ranges of addresses, please follow the same instructions as above.
You cannot overlap the IP address ranges. If you do, an error will pop-up telling you that you have an overlap region. Check all of the ranges for overlaps and try again.
When you are finished, click on Update Static Settings and you should see a message saying ―Operation Successful‖.
DHCP Automatic Contexts: This option allows you to set up the UT for dynamic standard ACA. This means that any device connected to the UT via DHCP, whether wired or wirelessly, will automatically receive a standard context. Note: Streaming
contexts are not supported with DHCP ACA. For Streaming contexts, you must use Static ACA, described above.
To activate this feature, select ―On‖ or ―Data‖ from the drop down list under DHCP Automatic Contexts section, select the
DHCP range of addresses to use if you don‘t want to use the default (.101 -.199), select the APN that you want to use, and click on Update DHCP Settings.
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Manage APNs
Some SIM cards are provisioned with multiple APNs, so you can use this page to pre-configure those additional APNs if needed.
Once the APN is defined, you can select it from the drop down list without having to put in the username and password every time.
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Add an APN field – Use this field to add an additional APN that you want to use, or to edit an existing APN. For adding a new
APN, type in the new APN, username and password (if required) then select Add New APN. If you want to save the username and password so you don‘t have to re-type it each time you configure a PDP context for that APN, check the Save User
Name / Password box and then click the Add New APN button.
The new APN name will show up in the Defined APNs field.
This APN will now be available to use from any APN drop down menu.
User Name /Password: Some Service Providers require a username and password to be used when setting up a connection.
This is often required when using Static Global IP addresses assigned by the Service provider.
The screenshot above shows the new APN that was added, in the
Defined APNs section.
If you wish to edit an existing APN, first select the APN to edit under the Defined APNs section on the left. The information for that APN will then appear in the Add an APN field to the right, and you can then edit it. Click the Save Changes button to save your changes.
Make Default. If you wish to change the default APN, select an entry in the list of Defined APNs and then click Make Default.
This APN will now be the default APN on the other context control pages. Note that already configured static ACA entries must be manually updated to change the APN.
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SMS
Send/Receive
You can manage SMS text messages from the SMS pages. You must have a valid Service Center number configured in order to send SMS messages – see the SMS Settings Page.
The Send/Receive page allows you to view your Inbox messages and Compose a new message. If there are more than 10 messages, you can view the older ones by changing the page number. You can also reply to received messages or forward them to another number.
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You may need to periodically delete messages to prevent the
SIM from filling up, which will prevent the receipt of new messages. Select a single message by checking the box next to it and press the Delete Checked button. To delete multiple messages just select the check box next to each message.
After composing a message you can save it to drafts rather than sending it, by pressing the Save button.
Saved Drafts
The Saved Drafts page allows you to view previously saved messages. After editing a message you can resave (Save) or send the message (Send). You can also compose a message from this page.
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Sent Messages
The Sent Messages page allows you to view previously sent messages. Again, you may need to periodically delete messages to prevent the SIM from filling up. You can also compose a new message from this page.
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SMS Settings
On the SMS Settings page you can configure the default settings for messages.
You must have a valid Service Center number configured in order to send messages. The default Service Center number is
+87077200179.
The Default SMS destination is the SMS address that is used when sending any of the pre-defined text messages from the
keypad. (See Menu Navigation on page 15).
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Settings page
General Setup
This page allows the user to configure various parameters of the
UT. A description of each item follows:
Terminal Startup – by default Bypass Antenna pointing is not selected but if the terminal is permanently mounted you can select this option to bypass antenna pointing on subsequent power ups. For permanent installs you can also configure the unit to always power on when mains is connected to avoid having to use the power button.
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Streaming – By enabling this parameter, the user can turn on a timer for inactivity on streaming connections. The timer is in either seconds or minutes and will tear down a streaming context after X seconds or minutes of inactivity.
Emergency Call Numbers: Allows the user to add the emergency call number that is applicable in the part of the world where the terminal is being used, if it is not already defined.
IP Address/DHCP Settings
Terminal Local IP Address: This section allows the user to change the local IP address of the terminal from the default
192.168.128.100 IP address. All four octets are available to change. Once the local IP address is changed on this page and applied, the IP address ranges for the DHCP server, the Manage
Context page and ACA page will also be changed automatically.
Updates to the IP address will not take effect until the UT is
rebooted.
DHCP Server: allows the DHCP server in the UT to be turned on or off by checking the Enable box.
DHCP Address Range: This allows the user to set the range of
DHCP addresses that are given out by the UT to connected TEs.
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Nat Mode
Relay Mode
Lease Time when idle: Idle-mode DHCP Lease Time refers to the DHCP lease time when the UT is not connected to the network. This parameter allows the user to change the default time (60 seconds) that the DHCP lease to the TE is good for.
This parameter was introduced because problems with some devices that will not accept a short DHCP lease time.
The longer the Idle-mode DHCP lease time, the longer it will take the Network/UT to update the TE with the correct DNS servers for web browsing after establishing a data context.
Lease Time when connected: The Connected-mode DHCP
Lease Time refers to the DHCP lease time when the UT is connected to the network. Most users will have no need to change this parameter.
Network Operating Mode: The Netmode field indicates the mode of operation of the terminal. In NAT mode the UT will translate between the local and global IP addresses. In Relay mode the UT will supply the global IP address to the TE once a
PDP Context is established. Relay mode is single user/single
PDP Context and only supports a single connected TE. Note:
Updates to this field will not take effect until the UT is restarted.
In NAT mode once a PDP context is active, the UT will translate between the local and global IP addresses. This is a basic NAT that only performs IP address translation. It does not use port translation.
In Relay mode the UT will supply the global IP address to the
TE when the context is established. Relay mode is single user and only supports a single connected TE.
In Relay mode DHCP is required to provide the global IP address to the TE. When the context is activated, the DHCP server in the UT will NACK the next DHCP lease renewal from the TE and assign the global IP address assigned by the network.
The local IP connection will be torn down and reestablished as the IP address changes. Similarly, when the context is deactivated the DHCP server will NACK the lease renewal and then reassign the original private IP address.
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Wireless LAN
LaunchPad and the Web UI will lose and reestablish their connections to the terminal as the IP address is changed.
To make the IP address change happen quickly a short DHCP lease should be used. The terminal defaults the DHCP lease time to 60 seconds in idle and connected mode.
Relay mode only supports a single user TE.
The Wireless LAN settings page allows the user to enable, disable, and configure the Wireless LAN functionality of the terminal.
The Wireless LAN Security is controlled on a separate web page
– WLAN Security.
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Wireless LAN Security
If you have not previously used the terminal‘s WLAN interface, it has to first be enabled from this page using a computer connected to the terminal using an Ethernet connection. Once
WLAN is enabled and configured, TEs can connect to the terminal wirelessly.
Fields on this page include:
Enable Wireless LAN Interface: Turns the Wireless LAN interface on/off. The default is off (unchecked).
Network Name (SSID): The default is ―Hughes 9202‖, but you can change it to whatever you want.
You can ―hide‖/prevent the SSID broadcast on the WLAN
Security page
Network Region: There is only one region for all countries.
Network Channel: This controls the radio channel number (1 through 11) used by the access point. To meet FCC regulations, channels 12 to 14 are not supported.
If performance issues occur over the WLAN interface, changing the Channel may help.
This page allows the user to configure WEP Security for use when the terminal is communicating wirelessly to TEs.
Additional security measures that can be used with WEP to make it more secure are:
1) Do not broadcast your SSID and
2) enable MAC address filtering so that only the MAC addresses that you select, can connect to the terminal. A maximum of ten
(10) addresses can be filtered.
Check the box if you want your SSID name to be broadcast.
Select from the down arrow, No protection, 64 bit WEP and 128 bit WEP.
Mac Address Filtering
Check the box to Enable MAC Address Filtering
If any TE is already connected to the terminal wirelessly, the
MAC address of that TE will be detected and show up in the
Add a Detected Device field.
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To add the detected MAC address, click on the address to highlight it and then click Add. It will now show up in the
Allowed MAC Address field.
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Telephony
Telephony Settings: By default, this field is set to Analog only.
This field controls whether the unit is enabled for analog or
ISDN telephony. After changing this field the unit must be rebooted to activate the change. If neither telephony mode is required, select ―Analog only‖ for the lowest power consumption.
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You can establish ISDN data communication by connecting your
ISDN equipment directly to the BGAN Terminal‘s ISDN port with an ISDN cable (which is the same as the Ethernet cable).
The Telephony page allows you to configure Device MSN
Settings.
General ISDN Settings:
Select the outgoing call type using: This box controls the mechanism used by the terminal to select the bearer type for mobile originated calls. By default, ―the Device Bearer
capability‖ is set as the trigger in this drop down list. Most
ISDN devices correctly signal the call type (speech, 3.1 KHz audio, UDI, RDI) via the bearer capability.
There is also an option under the drop down arrow to set the trigger to use the MSN rather than the bearer. If there is a
problem using the bearer capability setting, this field can be changed to use the MSN number instead.
Device MSN Settings – Voice/FAX Devices
Standard Voice: By default, MSN 1 is used for standard voice
(speech). To receive incoming calls, you must program the same MSN into your ISDN handset connected to the ISDN port.
Premium Voice/Fax (3.1 kHz Audio): By default, MSN 2 is used for 3.1 KHz Audio. To receive incoming calls, you must program the same MSN into your ISDN fax machine connected to the ISDN port.
Device MSN Setting – 64 kbps Data Devices
64 kbps Clear Data UDI (Unrestricted Digital
Information): By default, MSN 3 is used for UDI calls. UDI is a 64 Kbps service that is a European standard ISDN.
64 kbps Restricted Data RDI (Restricted Digital
Information): By default, MSN 3 is used for RDI calls. RDI is a 56 Kbps service found in the USA.
Once all changes have been made, click on ―Apply Changes‖.
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Security
You can use different MSNs for any of the ISDN call types above, but your ISDN equipment must be programmed with the same MSN to accept incoming calls, and you must use different numbers for speech, audio and UDI/RDI calls.
You can configure three separate security settings on this page:
1) SIM PIN, 2) Phone to SIM PIN, and 3) Administration
Password.
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SIM PIN – this is a four digit field that can be Enabled and configured by the user to secure the terminal against unwanted use. Once enabled, the terminal will require the SIM PIN at startup.
Phone to SIM PIN – use up to 5 digits to lock the terminal to the current SIM card. The Phone to SIM PIN code will have to be entered any time the SIM card is changed. This setting is similar to your GSM phone‘s security code. Default password is
12345.
Administration Password – this configuration allows the user to prevent terminal settings from being changed once the terminal is configured properly. This password will have to be entered before any settings can be changed. See screenshot below.
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Usage Page
This web page provides an estimate of the amount of Packet
Switched data that was sent and received, along with time spent on streaming connections and CS calls. The data is broken up into two types:
Trip Usage Statistics: The trip counter is similar to the trip counter on your vehicle. It can be zeroed out at anytime by the user and it will track the statistics until the user resets it.
Lifetime Usage Statistics: The Lifetime counter is similar to the odometer on your vehicle. It shows the statistics of the terminal since the software version that added this feature was loaded onto the UT. The user cannot reset these counters.
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If the UT power is abruptly disconnected for some reason, the
UT will not be able to save the statistics to flash and hence the statistics for the session (Trip) may be inaccurate.
Support Page
This web page allows you to display technical and support information about the terminal and retrieve logs.
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Support and Information
Terminal Information
Model: this displays the UT model number.
Class: this indicates the UT Class.
IMEI: This displays the IMEI (serial) number of the
UT.
Software Version: This displays the current version of software that is running on the UT.
SIM Information
IMSI: This displays the IMSI number of the SIM card in the UT. If is the IMSI is not displayed, it indicates that there is a problem reading the SIM card, e.g. because there is no SIM, it is installed incorrectly or
PIN must be entered.
APN: This is the APN read from the SIM card.
Terminal Support – contact information retrieved from the
SIM card.
Website
Telephone
Troubleshooting
Terminal Log Files: This allows you to extract and save any of the following log files for troubleshooting purposes:
System Log
Event Log
Packet Log
Circuit Log
These files can be e-mailed to Hughes directly for fault analysis if the user experiences any problems.
This uses FTP to retrieve the files from the UT which can be blocked by some security software such as McAfee. If you encounter problems, check your PC security settings.
Reset Terminal to Factory Defaults: Clicking the ―Restore to Defaults‖ button will restore the UT back to the factory
default settings and delete any of the user parameters that have been set-up in the UT.
Hughes highly recommends that the user exhaust all possible troubleshooting procedures before using this feature
Reboot terminal: Clicking this button reboots the terminal so that configuration changes can be saved into the configuration file or it can be used when just a simple reboot of the terminal is required.
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Troubleshooting
Problem
Terminal will not turn on
Cannot get SIM card to lock into position
The BGAN LaunchPad or web UI will not connect to the terminal
Terminal will not accept incoming ISDN calls
Possible Cause
Battery not connected properly
Battery not charged
Possible Solution
Check battery is correctly installed
Connect AC/DC converter to charge the battery
SIM is not correctly oriented for insertion Ensure the SIM is pressed firmly into the SIM slot
Ensure the SIM is oriented as
No interface connection between the terminal and computer
Your computer is configured with a static IP address in the wrong subnet. Default UT IP address is: 192.168.128.100
Ensure there is a WLAN or
Ethernet connection between the terminal and computer, see
Check the IP configuration settings on your computer.
Enable DHCP or use a static
IP address in the same subnet as the UT local IP address.
Default UT IP address is:
192.168.128.100
The MSN programmed into the ISDN device does not match the MSN programmed into the terminal
Ensure the appropriate MSN is programmed into the ISDN device.
Ensure the appropriate MSN is programmed into the terminal;
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Problem
ISDN device connected to terminal will not ring on incoming calls
Possible Cause Possible Solution
The calling party is using the main MS-ISDN phone number to call the ISDN device.
Device may need the 3.1KHz audio or the
UDI MS-ISDN number for the device to ring
Make sure that the calling party is using the correct MS-
ISDN number for the particular device. There are 4
MS-ISDN phone numbers for each SIM card. Examples below:
870772420035 Speech
870782104036 3.1KHz
870782104065 UDI
870782104074 RDI
Terminal is set to Analog by default Use the iUI or the webUI to enable the ISDN port
ISDN device will not power up
Terminal will not make outgoing ISDN calls
Terminal is connected to the
BGAN network, but cannot obtain the requested Quality of Service
Terminal does not obtain a
GPS fix
Terminal is not Registered with the Network. Check the Properties page in the Web UI or the globe icon on the LCD to ensure the unit is CS attached.
Network temporarily not available
User tried to set up a 256 Kbps streaming connection.
Terminal‘s location limits visibility of 3 or more GPS satellites.
Retry again. If problem persists, contact your service provider.
The Inmarsat Network only supports 256K for Class 1 terminals and 128K is the max for Class 2 UT‘s
Move the terminal to a location where there are few obstructions such as trees or tall buildings, so that as much as possible of the sky is visible.
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Problem Possible Cause Possible Solution
ISDN device does not operate correctly
The ISDN device is trying to draw too much power from the satellite terminal‘s ISDN interface
The device you are connecting is not an
ISDN device. It might be an Ethernet device that you are accidentally connecting to the
ISDN port.
Terminal is not configured for ISDN
Only connect an ISDN device that draws less than 70mA of current at 40V (equivalent power 2.8W)
Make sure you connect only
ISDN devices to the ISDN port
Check the configuration on the
Telephony Settings Page
None of the above solutions resolve the problem
Terminal may have a hardware or software fault, and needs to be re-booted.
Remove power. Wait 30 seconds. Reconnect the DC power and turn on the terminal.
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Technology Overview
GPS
The Global Positioning System (GPS) uses 24 orbital satellites to determine the position of the Terminal anywhere on the globe.
Obtaining a GPS Fix
In normal operation, a GPS receiver, such as that built in to the terminal, needs to be able to receive signals from at least four satellites so that it can then calculate a latitude, a longitude and an altitude – this position fix is referred to as a 3-dimensional or
3-D fix. If only three GPS satellites can be seen by the GPS receiver, then the last available altitude measurement is assumed and the GPS receiver calculates a position fix based on latitude and longitude only. This simpler position fix is referred to as a 2dimensional or 2-D fix and is quicker and easier to obtain than a
3-D fix, but may be less accurate.
The GPS receiver may take between a few seconds and a few minutes to obtain a GPS fix, depending on how frequently the
GPS receiver is being used. The frequency of use determines the how quickly the GPS Terminal is able to start.
Hot start
if the GPS receiver is being used frequently, (that is, in the last two hours), it is regularly updated with data from the GPS satellites, and so only takes a few seconds to obtain a GPS fix after being switched on.
Warm start
if a GPS receiver has not been used for more than two hours then it may take up to 45 seconds to obtain a
GPS fix.
Cold start
if the GPS receiver has not been used for some time or is 300 km or more from where it was last used, it can take a few minutes to obtain a valid position fix.
The time taken to obtain a valid GPS fix can also be affected by the visibility that the GPS receiver has of the GPS satellites. The
GPS system is relatively tolerant of atmospheric conditions such as heavy cloud or rainfall. However, physical blockages, such as tall buildings or terrain can significantly degrade the ability of the GPS receiver to obtain a fix. For this reason, ensure that the
GPS receiver has a clear view of as much open sky as possible.
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GPS and BGAN Registration
BGAN uses the accurate position and timing information obtained from GPS to help ensure efficient registration of a
BGAN Terminal with the BGAN network.
ISDN
The Satellite Terminal provides an ISDN (Integrated Services
Digital Network) interface to connect devices for Circuit
Switched voice and data services. It is a Basic Rate (also known as 2B+D) interface and uses the Euro ISDN protocol. Note that the Satellite Terminal can only provide service for one 64Kbps
B-channel at a time.
Dialing and Numbering
Dialing - As the ISDN numbering system follows the same pattern as the normal telephone system, dialing is carried out in exactly the same manner as making a normal telephone call. The subscriber number is used with the same international and area codes as any other telephone network. Start the dialed number with 00 and terminate it with #.
Multi-Subscriber Numbering (MSN) - ISDN supports Multi-
Subscriber Numbering (MSN). MSN is a facility whereby more than one telephone number can be allocated to an ISDN line.
The BGAN Satellite Terminal assigns different MSNs for Voice,
3.1 KHz Audio, UDI and RDI devices. Each incoming call will be directed to the appropriate MSN depending on the type of call. This allows proper routing of incoming calls to the correct
ISDN device (e.g. ISDN phone, data card or Fax).
PDP Context
A Packet Data Protocol (PDP) Context defines connection aspects such as routing, Quality of Service (QoS), security and billing between a mobile user terminal, such as the BGAN
Terminal, and a data network. PDP Contexts are essential to the
General Packet Radio Service (GPRS) system, which is used by
GSM and UMTS-based 3G networks worldwide for transmitting data.
In order for a user to be able to transfer data across a network, a
PDP Context must be activated in the Terminal and associated
Core Network. The procedure for this is as follows:
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1. After registration with the network, the user activates a
PDP Context using an application on the computer or
Terminal, and requests sufficient radio resources (that is, power and bandwidth) to support the context activation procedure.
2. Once the resources are allocated, the Terminal sends the
Activate PDP Context request to the Core Network. This request includes key information about the mobile user's
PDP address (for example an IP address), PDP type (that is, static or dynamic address) the QoS requested for this context, the APN of the external network to which connectivity is requested, the user's identity (IMSI) and any necessary IP configuration parameters (for example, security settings).
3. On receiving the Activate PDP Context message, the Core
Network checks the user's subscription record to establish whether the request is valid. If the request is valid, a virtual connection is established between the Terminal and the Core Network, and data transfer can then take place between the Terminal and the external data network, within the scope of the current PDP Context. The PDP
Context is stored in both the Terminal and the Core
Network.
A single Terminal may have multiple PDP Contexts each with different QoS profiles. The primary PDP Context is a PDP
Context with default QoS profile attributes and is always activated first. All other PDP Contexts with the same PDP
Address are secondary PDP Contexts. Secondary PDP Contexts share the same PDP Address and connect to the same APN but may have different QoS profiles.
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Technical Specifications
Satellite TX Frequency
Satellite RX Frequency
GPS Frequency
1626.5 – 1660.5 MHz and 1668 – 1675 MHz
1518 – 1559 MHz
1574.42 – 1576.42 MHz
Continuous transmit on 128Kbps stream 3 hours and 15 minutes
Continuous receive128Kbps stream
Standby Time
5 hours and 30 minutes
Up to 36 hours note 1
Weight
Dimensions
1.4Kg
216 mm x 216 mm x 45 mm
Operating Temperature (with battery) -5°C to +55°C
Operating Temperature (with DC supply) -25°C to +60°C
Battery Charging Temperature 0°C to +40°C
Storage Temperature (including battery) -20°C to +60°C
Storage Temperature (excluding battery) -25°C to +80°C
Humidity
Wind
95% RH at +40°C
Operational wind loading (with stand secured to ground)
Water and Dust
Non-operational Mechanical Vibration
40kph (25mph)
IP 55 Compliant
200-2000Hz, 0.3 m
2
/s
3
MIL-SPEC 810B Method 500.3, Procedure 1
Input Voltage
Battery
Data Connectivity
19V 3.4A
note 2
7.2V 2.5Ah Li-Ion, rechargeable
RJ45 port (Ethernet 10BaseT)
RJ14 port (POTS)
RJ45 port (ISDN)
802.11b WLAN
Other Features Integrated User Interface (iUI) via LCD panel
Web User Interface (WebUI)
SIM/USIM Slot (behind battery)
AC/DC adapter
Rechargeable Li-Ion battery
¼ inch UNC threaded hole for tripod mounting
Compass to assist pointing
Note:
1. Performance may be affected by a wide range of factors.
2. The Hughes 9202 broadband satellite terminal operates on DC power which can be supplied by an
AC or DC power source. To comply with safety requirements, the terminal must be powered with only an AC/DC adapter or DC power adapter supplied or approved by Hughes.
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Declaration of Conformity
We,
Hughes Network Systems
(manufacturer’s name ) of
9605 Scranton Road, Suite 500, San Diego, CA 92121, USA
(address) declare under our sole responsibility that the product
Hughes 9202 BGAN Land Portable Terminal
(detailed description of product including name, type, model and supplementary information such
as lot, batch or serial number, sources and number of items) to which this declaration relates, is in conformity with the following standards and/or other normative documents.
For article 3.1(a), Health and Safety of the User:
EN 62311
IEC 60950-1 (2nd Edition)
For article 3.1(b), Electromagnetic Compatibility:
EN 301 489-1, EN 301 489-17, EN 301 489-20
For article 3.2, Effective Use of the Spectrum Allocated:
EN 301 444
EN 300 328
We hereby declare that all essential radio test suites have been carried out and that the above named product is in conformity to all the essential requirements of Directive 1999/5/EC.
Identification mark: The equipment will also carry the Class 2 equipment identifier:
The technical documentation relevant to the above equipment will be held at:
Hughes Network Systems, 9605 Scranton Road, Suite 500, San Diego, CA 92121, USA
(name and address of EU representative)
Bill Lindsay
(name)
Senior Engineering Program Director 26-August-2011
(title)
(signature of authorized person)
FCC Compliance
(date)
This device conforms to the FCC rules. Any changes or modifications to Hughes Network Systems‘ equipment, not expressly approved by Hughes Network Systems, could void the user's authority to operate the equipment.
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Declaration of Conformity
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To comply with FCC RF exposure requirements, this device must be operated with a minimum separation distance of one meter from the front of the satellite terminal‘s antenna to a person's body. Other operating configurations should be avoided.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions; (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
EU RoHS (Restriction of
Hazardous Substances)
Directive
The European Union (EU) Directive 2002/95/EC restricts the use of certain hazardous substances in electrical and electronic equipment.
Unless otherwise noted, all products, assemblies, and subassemblies manufactured by Hughes and its sub-contractors will be compliant with this directive and any subsequent revisions or amendments.
EU WEEE (Waste
Electrical and Electronic
Equipment) Directives
The European Union (EU) Directive 2002/96/EC on waste electrical and electronic equipment mandates recycling of electrical and electronic equipment throughout the EU by August
13, 2005.
Unless otherwise noted, all products, assemblies, and subassemblies manufactured by Hughes and its sub-contractors will be compliant with this directive and any subsequent revisions or amendments. This product carries the WEEE label below to demonstrate compliance.
For addition information, contact Hughes Network Systems at:
www.hughes.com.
Declaration of Conformity
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Glossary
APN: An Access Point Name (APN) provides access to an external network. By default, the SIM Card in your terminal is configured with the APN of your Service Provider. You may want to configure further APN‘s if you have arranged with your
Service Provider to use more than one SIM Card.
BGAN Satellite Terminal: Referenced throughout this document as the Satellite Terminal, ―The Terminal,‖ or UT.
This device implements and manages BGAN satellite communications between your computer and Service Provider‘s network.
Quality of Service: Quality of Service (QoS) assigns a level of priority to certain types of data traffic, in particular high bandwidth applications such as video and multimedia. QoS attempts to maintain a guaranteed throughput level, and minimize error rates and end to end latency, so providing a higher level of service than "best effort" protocols.
DNS Server: The Domain Name System (DNS) is an Internet service that is required because the Internet does not recognize the text-based Web address or email address that you type into your Web browser or email application. All or part of a Web address or an email address is a domain name, and DNS translates this domain name into an IP address that is recognized by the Internet.
A DNS Server holds a database of domain names and IP addresses, so that when you enter a Web address or email address, you are directed to the correct IP address over the
Internet.
Ethernet: Ethernet is a local area networking method used widely throughout the computer industry. It is one of the three communications interfaces supported by the Satellite Terminal.
Fault Code: A number which uniquely references an error in a hardware or software system. In the Satellite Terminal, if there is a fault detected, the fault code and a description are displayed in suitable LaunchPad windows.
GPS: Global Positioning System. The GPS receiver in the
Satellite Terminal receives signals from the constellation of GPS satellites. It uses these signals to determine the Terminal‘s location on earth. That location is used during registration to gain access to the BGAN system.
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Glossary
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IP Address: An Internet Protocol address, or IP address, is a number that uniquely identifies the computer accessible over a
TCP/IP-based LAN or the Internet that is sending or receiving information. An IP address is a 32-bit numeric address written as four numbers, separated by periods and each number is between
0 and 255. For example, 207.115.79.4 is an IP address. In the
BGAN system, IP addresses for the Network and the TE can be dynamic or static.
Network Dynamic IP Address: A network dynamic IP address is a temporary address that is assigned by your BGAN
Service Provider when you connect to the BGAN Network.
Network Static IP Address: If required, a static IP address can be assigned by Service Providers to BGAN users when the
SIM is provisioned. This static IP address is used every time you connect to the BGAN network and is associated with a specific username and password.
DHCP Address: Local IP address that is assigned by the UT
DHCP server to the TE once connected to the UT. This is a private IP address that is not routable within the Internet.
Terminal Local IP Address: IP address of the UT to access the web UI and talk to the UT via LaunchPad. This address is configurable by the user. The default local IP address of the terminal is 192.168.128.100.
Standard Connection: A standard connection is charged by volume of data sent. The bandwidth you are allocated depends on terminal type and network availability, but is always ‗best effort‘, that is, you are allocated bandwidth depending on your requirements and the requirements of other users of the BGAN network, or BGAN Terminal. This connection class is suitable for most data types, other than multimedia.
Streaming: A streaming connection gives you a guaranteed data rate and is charged by the amount of time the connection is active. Streams are typically used for multimedia data, such as video.
TE (Terminal Equipment): Terminal equipment refers to the piece of equipment that is connected to the BGAN UT (e.g. laptop, video equipment, phone, etc.)
Traffic Flow Template: A Traffic Flow Template, also called an Application Template, is a series of data filters such as QoS
(Quality of Service), PDP Context and security settings that allow the Core Network to classify packets received from an external network into the correct PDP Context. When incoming data arrives at an access point in the core network, a packet classifier will make a PDP Context selection based on the Traffic
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Flow Template, and map the incoming data packets into the PDP
Context with the correct QoS attributes. The use of a Traffic
Flow Template allows multiple PDP Contexts to be associated with the same PDP address.
UT (User Terminal): The user terminal is the BGAN modem device, i.e. the Hughes 9202.
SIM Card: Your BGAN Service Provider supplies you with a
Universal Mobile Telecommunications System Subscriber SIM
(SIM) Card.
The SIM card is similar to the SIM Card that is commonly used in a GSM phone. The card holds a microchip that stores information and encrypts voice and data transmissions, making it extremely difficult to listen in on calls. The SIM Card also stores data that identifies the caller to the BGAN Service Provider.
Virtual Private Network: A Virtual Private Network (VPN) enables remote offices or users to gain secure access to their organization's network over the public telecommunications network. This provides the benefits of remote access without the expense of dedicated leased or owned lines. VPNs work by using tunneling protocols, to encrypt data at the sending end, and decrypt the data at the receiving end. This "tunnel" cannot be accessed by data that is not properly encrypted.
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Key Features
- Small, compact IP terminal
- Wi-Fi access point built-in
- RJ-45 Ethernet port
- RJ-45 ISDN port for voice, 3.1KHz audio and UDI/RDI data (64Kbps)
- POTS RJ-14 port for voice and fax (default)
- Multi-user capability for sharing a single unit
- Selectable Quality-of-Service (QoS) up to 128Kbps streaming
- Full IP compatibility for Email, file transfer (FTP), browsing, VPN, etc.
- Cost-effective - always-on access - charges only for data sent and received
- UMTS IP-based services