Goodmans GS103TZH Freesat High Definition Set Top Box User guide

TV ON DEMAND
CATCH UP ON YOUR FAVOURITE SHOWS
BEFORE YOU START
MAKE SURE YOU HAVE
SATELLITE DISH
Needed to supply
Freesat signal
YOUR REMOTE CONTROL
HOME
Power On/Standby
Takes you back
to live TV
UP, DOWN, LEFT,
RIGHT + OK
GUIDE
Use the arrows to
get around and OK
to confirm
Display the
information bar
The satellite dish cable
installed on the back
of the box
With Freesat you also have access to
On Demand services like BBC iPlayer
and ITV Player. All you need to do
is connect to the internet with an
Ethernet cable.
If you require any help with your installation,
just call Freesat on 0845 313 0051.
Model: GS103TZH
POWER
INFO
DISH CABLE
HD Digital Box
Opens the TV Guide
AUDIO
Opens the
audio menu
COLOUR
BUTTONS
For interactive use/
navigating menus
FREE TV
IN JUST A
JIFFY
YOUR USER GUIDE
For help with installation or getting started please call
Freesat on 0845 313 0051 (local call rate) or visit freesat.co.uk
For product support, call Goodmans on 08444 122 541
or visit www.goodmans.co.uk/support
FREESAT and the Freesat logo are registered trade marks and the Freesat logo is copyright of Freesat (UK) ltd.
Welcome
Thank you for choosing this Goodmans freesat HD Digital Box.
Not only can it receive over 140 subscription free channels, but if you have
a broadband service with a minimum speed of 1Mb you can access IP TV
services, which you can watch back at a time to suit you.
It’s really simple to use; it’s all done using the clear, easy to understand on screen menus which are
operated from the remote control. It even has a reminder function so that you won’t miss your favourite
programmes.
This product is capable of receiving and
decoding Dolby Digital Plus.
Manufactured under license from Dolby
Laboratories. Dolby and the double-D symbol
are trademarks of Dolby Laboratories.
For a one off payment, you can buy a
digital box, satellite dish and installation
giving you over 140 channels covering the
best of TV and more.
This product has a HDMI connector so that
you can watch high definition TV via a HDMI
lead when connected to a HD Ready TV.
HDMI, the HDMI logo and High-Definition
Multimedia Interface are trademarks or
registered trademarks of HDMI Licensing LLC.
The illustrations and screen shots shown in this instruction manual are for reference and instruction
purposes only, and may not exactly match the product.
FREESAT and the Freesat logo are registered trademarks and the Freesat logo is copyright of Freesat
(UK) Ltd.
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What’s in the box?
Remote control
Your HD digital box
2 x AAA batteries
Quick start guide
HDMI cable
Mains adapter
Contents
01
Your HD digital box..............4
09
System information.......... 18
02
Your remote control............ 5
10
Non-freesat channels....... 19
03
Connecting up.....................6
11
Help and advice................ 20
04
Get started..........................7
12
Safety................................23
05
Daily use............................. 8
13
Technical specification...... 24
06
The guide window.............10
14
Guarantee......................... 25
07
The channel list.................12
08
The settings menu............ 14
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01
Your HD digital box
Front view
STANDBY
Power On / Standby.
UP & DOWN
Channel up or down.
Page up or down in EPG.
LEFT & RIGHT
Volume up or down.
Rear view
SAT IN Signal In from
LNB on satellite
ETHERNET Connection to a
network with broadband TV SCART Standard
access (for IP TV Services definition SCART output (for
such as BBC iPlayer).
connection to a non HD TV)
USB Factory SPDIF Digital audio
upgrade
out (connection to
connection a surround sound
system).
HDMI High
definition
output.
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02
Your remote control
STANDBY Power On/Standby.
HOME Exits all menus and
returns to live TV.
NUMBER PAD Enter values and
select the channel number
directly by entering its number.
CH + Channel up and
CH - Channel down.
MUTE Turns the volume On
and Off.
FAST REWIND Navigate left in
the top menu bar.
OK Confirm selection in
menu/on screen displays.
BACK Takes you back to the
previous menu.
MENU Opens the main menu.
INFO Display the Info bar.
WIDE Adjust the aspect ratio
of the video output.
AD Turns audio description
On or Off.
TEXT Displays digital text
when available.
VOL + Volume up and VOL Volume down.
GUIDE Opens the genre list and
the guide.
FAST FORWARD Navigate right in
the top menu bar.
NAVIGATION Move up/down/left/
right in menus/on screen displays
(left and right arrows are used to
skip forwards and backwards).
EXIT Closes menu.
AUDIO Opens the audio menu.
CH LIST Opens the channel list menu.
COLOUR BUTTONS For interactive
use and navigating menus.
SWAP Return to the previous
selected channel.
SUB Turns the subtitles On and Off.
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03
Connecting up
Getting connected
Connecting to a TV
RG6 coaxial
Cable with ‘F’
type connector
HDMI Cable
Connect a RG6 co-axial cable fitted with ‘F’ a type connector from your satellite dish to the ‘SAT IN’
socket on the back panel of your digital box.
Connect the HDMI cable that came with your digital box between the ‘HDMI’ socket on the back panel
of your digital box and a HDMI socket on your TV.
Other connections
USB used for
software upgrades
HDMI
Connector
SPDIF connection
to a surround
sound system
ETHERNET connection
to a network with a
broadband router
Scart connection to a
standard definition TV*
* It is not possible to view programmes in high definition when using a scart connection.
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04
Getting started
1
Put batteries in the remote control
Open the battery cover of the remote control and put two
AAA size batteries so that the ‘+’ and ‘-’ marks on the
batteries match the ‘+’ and ‘-’ marks inside the remote
control. Replace the battery cover.
2
Plug in and switch on
Insert the mains lead into the ‘DC 12V IN’ on the
back of the digital box. The standby light on the
front of the digital box will come on.
Switch your TV On and select HDMI.
3
The first time install screen
The first time installation screen will appear on
screen.
If the signal strength is above 50% press the
[OK] button on your remote control to continue
the setup.
Follow the instructions on screen to complete
the installation.
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05
Daily use
We have divided this book into separate
sections, so that you can find the information
you are looking for easier. This section covers
the day to day functions that you will use most
often.
You can also select the channel you want to
watch by using the [CH+] and [CH-] buttons on
the remote control. Alternatively you can use the
number buttons to key in the channel number.
Choosing a programme
When you change the channel the information
screen will be displayed for a few seconds.
Press the [GUIDE] button on the remote control
to open the Genre front page.
Genre
All Channels
Entertainment
.
Shopping
Gaming & Dating
Lifestyle
Interactive
Music
Regional
Children
Adult
108
BBC HD
15:50
11:10 - 19:00
Wimbledon 2010
Next:
19:00 - 22:00
MOTD Live: Denmark v Japan
This shows the details of the programme
currently showing and the next programme.
Radio
News & Sport
i
Now:
Thu 24 Jun 9:19am
Special Interest
Movies
Changing the channel
The information bar
OK
Select
EXIT
Exit Menu
Use the arrow buttons to select a genre and
then press the [OK] button.
If you want to see information about the
programme you are watching, you can press the
[INFO] button.
i 108
BBC HD
HD
Now:
TXT
19:12
SUB
19:00 - 22:00
Previous
MOTD Live: Denmark v Japan
Next
Channel Up
Channel Down
OK
Select
Use the [S] and [T] buttons to select different
channels, and the [W] and [X] buttons to view
the now and next programmes.
If you want to see more information press the
[INFO] button again.
Use the [S] and [T] buttons to select different
channels. If you want to choose a new genre
press the [WW] or [XX] buttons to select a
new genre category.
When you have chosen your programme, press
the [OK] button to watch it.
i
108
BBC HD
TXT
19:12
SUB
Now:
19:00 - 22:00
MOTD Live: Denmark v Japan
Gary Lineker introduces live coverage of the potentially decisive Group E match in
Rustenburg, with Denmark and Japan hoping to secure a place in the knockout
stage. [S]
[SPORT]
Previous
Next
Channel Up
Channel Down
OK
Select
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05
Daily use
Changing the volume
You can change the volume using the [VOL+]
and [VOL-] buttons on the remote control. You
can turn off the volume pressing the button.
To turn it back on press the button again.
Audio description
Audio description is an additional narration that
describes all significant visual information such
as body language, facial expression, scenery,
costumes - anything that is important to the plot
of the story, event or image.
Press the [AD] button to toggle this setting on
and off.
Audio channel
Sometimes different audio languages are
available with certain programmes or channels.
Subtitles
Press the [SUB] button to toggle the subtitles
on and off.
DON’T FORGET! Not all programmes have
subtitles. You can use the information bar
to see if the blue ‘SUB’ icon is shown.
Red button services
Some channels offer additional services via
the red button on your remote control. When
additional services are available a red dot will
be shown in the top right hand part of your TV
screen.
Press the red button to open the menu. An
example screen is shown below.
Press the [AUDIO] button to see the available
languages.
i
INFORMATION
Audio Channel
Select the audio channel that you want to use
ENG AD
ENG
Stereo
FRE
GER
Up
Down
OK
Select
EXIT
Exit Menu
Use the [S] and [T] buttons to select a
different audio channel. Press the [OK] button to
confirm the setting.
DON’T FORGET! Audio description has ‘AD’
next to the language. Not all programmes
have audio description or additional audio
channels available.
DON’T FORGET! You may get different
options available to you if your digital box is
connected to your network and broadband
router.
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06
The guide window
Navigation
You can open the guide window by pressing the
[GUIDE] button on the remote control. The guide
shows you all of the programmes and channels
available for the next 8 days.
Use the [S] and [T] buttons to select different
channels. You can use the [CH+] and [CH-]
buttons to move a page at a time.
The [RED] button will move backwards 2 hours,
the [GREEN] button will move forwards 2 hours,
the [YELLOW] button will move backwards 24
hours and the [BLUE] button will move forwards
24 hours.
If you want to choose a new genre while your in
the guide, press the [WW] or [XX] buttons
to select a new genre category.
When you have chosen your programme, press
the [OK] button to watch it.
Guide icons
AD)))
This programme has audio
description.
This programme is broadcast
with Dolby Digital.
This programme is broadcast
with Dolby Digital Plus.
G
This programme contains
guidance information.
HD
This programme is broadcast
in high definition.
This programme has been set
as a reminder.
SUB
TXT
This programme has subtitles.
This programme has digital
text available.
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06
The guide window
Setting a reminder
You can use the reminder function to let you
know when a programme is going to start.
Reminder clash
If you try to set a reminder for more than two
programmes at the same time, you will see a
warning screen with a list of options for you to
choose. An example screen is shown below;
!
WARNING
Reminder Clash
Requested reminder:
29/06/10 14:55 - 15:10
Animal Rescue Squad
Clashes with existing reminder:
29/06/10 14:55 - 15:25
Come Dine with Me
What would you like to do?
OK
Use the [S], [T], [W] and [X] buttons to
select a programme.
Press the [OK] button to set the reminder.
When the reminder has been set a clock icon is
shown before the programme name.
Replace
EXIT
Exit Menu
To replace the reminder with the new
programme press the [OK] button, or to cancel
the new reminder and keep the old reminder
press the [EXIT] button.
DON’T FORGET! To cancel a programme
reminder, highlight the programme where
the reminder has been set, and press the
[OK] button. The clock icon will disappear
and the reminder will be cancelled.
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07
The channel List
You can open the channel list window by
pressing the [CH LIST] button on the remote
control or from the main menu.
only displayed when non-freesat channels are
selected).
Channel list icons
GUIDE
Opens the Guide window.
This will hide the channel from
the Guide window.
Adds the channel to your
favourite list.
This channel list allows you to hide, and delete
channels, setup a favourites channel list, setup a
manual recording and view the list of free to air
channels that you have added.
DON’T FORGET! See page 19 for further
information on how to add free to air
channels.
This will permanently delete
the current channel.
This allows you to change the
channel to a different region.
This channel has been hidden
from the Guide window.
Use the [WW] or [XX] buttons to switch
between ‘All Channels’, ‘Favourite List’ and
‘Manual Channels’ (the Manual Channels tab is
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07
The channel List
Hiding a channel
Deleting a channel
Use the [S] and [T] buttons to select the
channel that you want to hide. Press the [RED]
button to hide it.
Use the [S] and [T] buttons to select a
channel that you want to delete. Press the
[YELLOW] button to delete it.
DON’T FORGET! It is not possible to undelete a channel. You will have to do a First
Time Install again. See page 17.
Changing the region
When a channel is hidden, a magnifying glass
icon will be shown.
To unlock a channel, select the hidden channel
using the [S] and [T] buttons. Press the [RED]
button to unhide it.
DON’T FORGET! Hidden channels will not be
shown in the Programme Guide window.
Some channels have different regions available.
You can swap them with the default channel
that was assigned when you completed the first
time installation. Select a channel that has a
different region using the [S] and [T] buttons
then press the [BLUE] button.
Channel List
BBC 1 East (E)
102
BBC 2 England
103
ITV1 Anglia S
104
Channel 4
The favourites function lets you keep your
favourite channels in a separate list.
Use the [S] and [T] buttons to select a
channel. Press the [GREEN] button to add it to
the favourite list.
Manual Channels
i
INFORMATION
Region Change
Select a different channel region from the channels
shown below
950
BBC 1 London
Five
951
BBC 1 CI
106
BBC THREE
952
107
BBC FOUR
953
BBC 1 South
108
BBC HD
954
BBC 1 East (W)
110
BBC ALBA
955
105
Favourites
Tue 29 Jun 10:53am
Favourite List
All Channels
101
113
ITV2
114
ITV2+1
GUIDE
Guide
BBC 1 E Mids
BBC 1 N West
Up
Hide
Add Fav
Down
Regions
Delete
OK
OK
Replace
Watch
EXIT
Exit Menu
EXIT
Exit Menu
Select a new region from the right hand column,
and press the [OK] button to swap it.
Manual Channels
Channel List
Manual Channels
Sky News
3002
Sky News
3003
Sky News UK (Cable)
3004
Sky News Eire (Cable)
GUIDE
To add additional channels to your favourites
list press the [WW] button and select a new
channel.
Tue 29 Jun 10:53am
Favourite List
All Channels
3001
Guide
Hide
Add Fav
Delete
OK
Watch
EXIT
Exit Menu
The manual channel tab displays your nonfreesat channels. See page 19 for further
information about how to add non-freesat
channels to your channel list.
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08
The settings menu
To open the settings menu press the [MENU]
button on the remote control and then select
‘Settings’.
Press the [OK] button to confirm.
Display and audio
Settings
Display & Audio
HDMI Output
Network
.
Tue 29 Jun 10:53am
Language
Parental
Other
1080i
HDMI Audio
Screen Size
Menu Transparency Settings
Adjust Lip Sync
Tue 29 Jun 10:53am
Main Menu
.
Channel List
8:00pm
Weds 8 Oct
8:30pm
9:00pm
R
OK
Select
EXIT
Exit Menu
Settings
HDMI Output - You can change this setting to
best match your HD Ready TV. You can choose
between 576p, 720p, and 1080i.
System Information
OK
Select
EXIT
Exit Menu
Changing the settings
Settings
Display & Audio
HDMI Output
Network
.
Tue 29 Jun 10:53am
Language
Parental
Other
1080i
HDMI Audio
Screen Size
HDMI Audio - If your digital box is connected
to your surround sound system using HDMI,
choose the ‘Dolby Digital’ setting. If your digital
box is connected to your surround sound system
using the SPDIF connection use the ‘Stereo
Downmix’ setting.
Menu Transparency Settings
R
OK
Select
EXIT
Exit Menu
Use the [S] and [T] buttons to select each
option.
If you want to change the setting press the [W]
or [X] buttons. Press the [OK] button to save
the setting.
If you want to view a different settings category
press the [WW] or [XX] buttons.
To close any of the settings screens, press the
[EXIT] button.
Screen Size - You will have already set this
up as part of the installation process, but you
can change the format of the screen size here
without having to install your digital box again.
You can choose between 16:9 widescreen, 4:3
widescreen (16:9), 4:3 centre cut out, and 4:3
letter box (16:9).
DON’T FORGET! Not all programmes are
broadcast in widescreen format which
may result in a black border around the
programme. This setting can be useful to
remove or minimise the border.
Menu Transparency - This setting allows you
to adjust how see through the menus are. By
adjusting the setting you will be able to see the
programme behind the on screen menu. The
default setting is off.
Adjust Lip Sync - This setting allows you to
adjust voices in line with the displayed image,
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08
The settings menu
press the [W] or [X] buttons to adjust the lip
sync.
System’. Your DNS address will have been
assigned to you by your internet provider.
Network
MAC Address - The MAC address is a unique
number that is embedded into your freesat
digital box that allows you to connect to online
services. It is not possible to change your MAC
address number.
Settings
Display & Audio
DHCP
Network
.
Tue 29 Jun 10:53am
Language
Parental
Other
Auto
IP Address
000 . 000 . 000 . 000
Subnet Mask
000 . 000 . 000 . 000
Router Address
000 . 000 . 000 . 000
DNS Address
000 . 000 . 000 . 000
MAC Address
00 : 06 : F4 : 0F : 03 : 5D
Revert to Default Settings
R
OK
Select
EXIT
Exit Menu
DON’T FORGET! Before setting up this
network window you should connect your
freesat digital box to your home network.
For instructions on connecting your box and
using the BBC iPlayer service go to
www.freesat.co.uk/iplayer
DHCP - This stands for ‘Dynamic Host
Configuration Protocol’. If DHCP is set to
Auto your freesat digital box will be set up
automatically when connected to your home
network. If you choose the manual setting you
will need to manually set the next options.
IP Address - This is the unique IP address
number of your freesat digital box. Each item
on your network will have it’s own IP address.
An example IP address will look something like
192.168.1.0
Subnet Mask - This is used to split large
networks into smaller sub groups to stop
excessive data from being transmitted along a
network. Each network group will have it’s own
subnet mask ID. A subnet mask number will look
like 255.255.255.0.
Router Address - This is the IP address of your
broadband router.
DNS Address- This stands for ‘Domain Name
Revert to Default Settings - This setting will put
your network settings page back to it’s original
state.
Language
Settings
Display & Audio
Network
Audio Language
.
Tue 29 Jun 10:53am
Language
Parental
Other
English
Subtitle Language
Audio Description
R
OK
Select
EXIT
Exit Menu
Audio Language - This setting is your preferred
default audio language. The options are English,
Welsh, Gaelic, Irish, Old Irish and French.
Subtitle Language - This setting is your preferred
default subtitle language. The options are
English, Welsh, Gaelic, Irish, Old Irish and
French.
DON’T FORGET! Not all programmes have
these languages available. If you preferred
setting is not available, English language
will be used instead.
Audio description - This is an additional
narration that describes all significant visual
information such as body language, facial
expression, scenery, costumes - anything that
is important to the plot of the story, event or
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08
The settings menu
image. You can turn on and off audio description
here.
DON’T FORGET! You can toggle audio
description on and off by pressing the [AD]
button on the remote control.
Parental
Settings
Display & Audio
!
WARNING
Language
Allow Parental Settings Changes - This setting
chooses if you want to allow access to the
parental menu without entering your system
PIN. The default setting is that you must enter
a PIN.
Change System PIN - This setting allows you to
change the system PIN.
Weds 8 Oct 8:22pm
Parental
Freesat +
.
Other
Parental Settings PIN
Settings
This menu is PIN protected.
Display & Audio
Network
Tue 29 Jun 10:53am
Language
i First
..
Allow
Time Installation
INFORMATION
Parental
Enabled
Other
PIN Change
Allow Parental Settings Changes
Please enter your PIN to view
and change the settings.
_ _ _ _
0
Change Parental PIN
Enter your existing PIN.
Hide Adult Channels
_
9
wxyz
Enter PIN
OK
Confirm
EXIT
Exit Menu
OK
R
Select
EXIT
_ _ _ _
Enter your new PIN.
_ _ _ _
Confirm your new PIN.
_ _ _ _
Exit Menu
0
When the Parental menu is selected, you need
to enter your system PIN to see the settings.
DON’T FORGET! You will have set your
system PIN when installing your digital box.
If you can’t remember your system PIN
please contact our helpline.
Settings
Display & Audio
Network
.
Allow First Time Installation
Tue 29 Jun 10:53am
Language
Parental
Other
R
_
9
wxyz
Enter PIN
OK
Confirm
EXIT
Exit Menu
OK
Select
EXIT
Exit Menu
Guidance - This setting is used when you are
viewing IP TV services such as BBC iPlayer.
There are three different options available;
PIN on - all IP TV guidance content - This
will require you to enter your system PIN if a
programme contains guidance information. This
is the default setting.
Enabled
PIN on - all IP TV content - This will require you
to enter a PIN for every programme that you
want to watch even if it does not contain any
guidance information.
Allow Parental Settings Changes
Change System PIN
Guidance
Hide Adult Channels
R
OK
Select
EXIT
Exit Menu
Allow First Time Installation - This setting
chooses if you want to allow a first time
installation.
PIN off - all IP TV content - This setting will not
ask you to enter a PIN for any programme, even
if it contains guidance information.
DON’T FORGET! A first time installation will
remove all non freesat channels.
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The settings menu
Hide Adult Genre - This setting chooses if you
want to allow access to channels in the Adult
genre category. The default setting is that adult
channels are displayed in the channel list and
programme guide.
Other
Settings
Display & Audio
Network
.
Show Non Freesat Channels
Tue 29 Jun 10:53am
Language
Parental
Other
First Time Installation - This setting allows you
to perform a first time installation. Follow the
instructions on-screen to setup your digital box.
DON’T FORGET! A first time installation will
remove all non freesat channels.
No
Auto Standby
Power Save in Standby Mode
Upgrade Software
Add Non Freesat Channels
First Time Installation
R
OK
Select
EXIT
Exit Menu
Show Non Freesat Channels - This setting
allows you to see the manually added free to air
channels in the channel list.
DON’T FORGET! The default setting is not to
show manually added free to air channels.
Free to air channels are not added to the
programme guide.
Auto Standby - This will put the digital box into
standby if there has been no user activity for
four hours. A thirty second countdown is shown
on screen, to give the user the option to cancel
going into standby.
Power Save in Standby Mode - This setting
reduces the amount of energy used when in
standby mode.
Upgrade Software - This setting allows you to
search for new software. Press the [W] or [X]
buttons to choose between Automatic and
Manual.
Add Non Freesat Channels - See page 19 for
further instructions.
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System information
To open the system information window press
the [MENU] button on the remote control and
then select ‘System Information’.
Main Menu
Tue 29 Jun 10:53am
.
Channel List
8:00pm
Weds 8 Oct
8:30pm
9:00pm
Settings
System Information
OK
Select
EXIT
Exit Menu
Press the [OK] button to confirm.
DON’T FORGET! It is useful to have access
to the system information screen when
contacting the call centre
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If you want to view a different information
category press the [WW] or [XX] buttons.
To close any of the settings screens, press the
[EXIT] button.
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10
Non-freesat channels
You can manually tune in any free to air channels
on your digital box, if you have the frequency in
MHz, the symbol rate and the LNB polarisation.
DON’T FORGET! Adding free to air channels
will not affect the stored freesat channels.
Details of channel frequencies are generally
available online, and are subject to change.
Open ‘Add Non-freesat Channels’ from the
settings menu.
Tue 29 Jun 10:53am
Add Non-Freesat Channels
Frequency (MHz)
12560
Symbol Rate
27500 .
LNB Polarisation
Vertical
Modulation
QPSK
System
To view the non-freesat channels press the
[CH LIST] button, and press the [WW] or
[XX] buttons to highlight Manual Channels.
Channel List
3001
Manual Channels
Sky News
3002
Sky News
3003
Sky News UK (Cable)
3004
Sky News Eire (Cable)
GUIDE
Tue 29 Jun 10:53am
Favourite List
All Channels
Guide
Hide
Add Fav
Delete
OK
Watch
EXIT
Exit Menu
Use the [S] and [T] buttons to select a
channel and press the [OK] button to watch it.
DVBS
FEC
2/3
Network ID
3B
Transport ID
A2A
Services Found
14
Services Added
9
12560 MHz, V, 27500, 2/3
Signal Strength
100%
Signal Quality
100%
Start Scan
OK
Watch
EXIT
Exit Menu
Use the [S] and [T] buttons to select each
option.
If you want to change the setting press the [W]
or [X] buttons, or key in the setting using the
number buttons.
Press the [BLUE] button to search for additional
channels.
Once the search is complete, any new channels
will be available from the channel list.
DON’T FORGET! To view non-freesat
channels, you must select ‘yes’ in the
‘Show Non Freesat Channels’ setting.
Non-freesat channels are only available
from the Channel List and are not shown in
the Programme Guide.
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11
13
Help and advice
Frequently asked questions
What you can do
In which direction should my satellite dish be Your satellite dish should be fitted on a south facing
positioned?
wall in the direction of 28.2 ° east of south.
Can I connect more than one digital box to
my satellite dish?
Yes you can. You will need an LNB (the box on
your satellite dish) fitted that has more than one
connection.
Can I connect this digital box to my normal
roof aerial?
No. This box must be connected to a satellite dish for
it to work.
The digital box will not switch on. What
should I do?
Check the mains power cable and make sure it is
plugged into a suitable power outlet. Check that the
mains supply is switched On. Connect the power
cable to a different power outlet.
My digital box can’t find the ‘Network ID’
and ‘Transport ID’ what should I do?
Make sure that your satellite dish is positioned
correctly, and check the cables and connections
again.
Why do I have to enter my postcode in the
first time set-up?
This makes sure that you receive programmes for
your local region.
How do I enter a space when entering the
postcode?
Your digital box will automatically enter the space
for you. Enter your full postcode using the number
buttons and then press the ‘OK’ button.
How do I do a first-time installation again?
You can do a first-time installation again using the
settings menu. See page 17 for more information.
I’m not getting a picture on the TV. What
should I do?
•
•
•
Can I receive high-definition programmes
with this digital box?
Make sure that the digital box is On. (Press the
‘STANDBY’ button.)
Make sure that the HDMI or SCART cable is
firmly connected to the TV.
Check the brightness level of the TV.
Yes. You can receive high-definition programmes with
this digital box.
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11
Help and advice
Frequently asked questions
What you can do
Can I change the audio language for the
programme I am watching?
Yes. Some channels broadcast other audio
languages. Press the [AUDIO] button when you are
watching a programme to see if other languages are
available.
Do I have to retune my digital box when
digital switchover happens in my region?
No. All freesat receivers do not have to be retuned as
it receives its signal from a satellite and not an aerial.
Do I have to retune my digital box when new No. Your digital box will automatically add new
channels are added?
freesat channels for you, and display them in the
programme guide and channel list.
Can I use ‘red button’ interactive services
with this digital box?
Yes. Some channels offer interactive services such as
news, sport and weather. When interactive services
are available, a red dot will appear in the top righthand side of the screen. Simply press the red button
on your remote control to access them.
Can I add ‘FTA (Free To Air)’ channels to my
digital box?
Yes. You can add these using the ‘Add Non-Freesat
Channels’ menu. See page 19 for more information.
Why can’t I see my FTA channels?
Free to Air channels are not shown in the TV
programme guide. Make sure that ‘Show NonFreesat Channels’ is set to ‘yes’. Press the [CH
LIST] button to see them. See page 19 for more
information.
How can I find out system information about
my digital box?
Press the ‘MENU’ button and select ‘System
Information’.
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11
13
Help and advice
Frequently asked questions
What you can do
My picture and sound quality is poor. What
should I do?
•
•
•
Make sure there are no mobile phones, DECT
phones, wireless routers or microwave ovens
near the receiver.
Keep the power and the satellite cable apart
from each other.
Check the signal levels using the system
information screen. The signal level may be
affected by weather conditions. If the LNB
is covered with snow or there is heavy rain,
the sound and picture quality may be poor
temporarily.
How do I connect my digital box to the
internet so that I can use services like BBC
iPlayer?
For the latest information about BBC iPlayer and how
to setup and connect your digital box, go to
www.freesat.co.uk/iplayer.
Where can I find out more about freesat?
For the latest news and information go to channel
999 on your digital box, or go to www.freesat.co.uk
Need extra information or help setting up?
You may find the information you are
looking for on our web site.
If you still need help or information you can
phone our call centre on:
www.goodmans.co.uk
0844 412 2541
Calls are charged at 5p per minute when called
from a BT land line. Call charges may vary if
using other networks.
or on the freesat website
www.freesat.co.uk
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12
Safety
General Safety
This equipment has been designed and
manufactured to meet European safety
standards, but like any electrical equipment,
care must be taken if you are to obtain the best
results and safety is to be assured.
Do read these operating instructions before you
attempt to use the equipment.
Don’t obstruct the ventilation vents on the
equipment, for example with curtains or soft
furnishings.
Overheating will cause damage and shorten the
life of the product.
Don’t allow electrical equipment to be exposed
to rain or moisture.
Do ensure that all electrical connections
(including the mains adapter, extension leads
and interconnections between pieces of
equipment) are properly made in accordance
with the manufacturer’s instructions.
Switch off and remove the mains adapter when
making or changing any connections.
Do consult your dealer if you are ever in doubt
about the installation, operation or safety of your
equipment.
Don’t continue to operate the equipment if you
are ever in doubt about it working normally, or if
it is damaged in any way. Switch it off withdraw
the adapter from the mains and consult your
dealer.
Don’t remove any fixed covers as this may
expose you to dangerous voltages.
Make sure that other people in your household
are conversant with the equipment.
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13
Technical Specification
General Information:
Model number
GS103TZH
Tuner type
Single DVB S2
HDMI output options
576p, 720p, 1080i, 1080p
Dimensions DxLxH
165 x 125 x 30mm
Weight
500g
Power Information:
Input voltage
DC 12V 1.3A
Power consumption
Max 24W
Operating power consumption
10W
Features:
Access all freesat digital channels and radio stations.
Upscaling of standard definition TV when using the HDMI connection.
8 Day electronic programme guide.
Audio description capable (broadcast mix).
Digital text (MHEG5).
Menu transparency.
Parental control.
Ethernet port for connection to IP TV services.
Receive free to air (FTA) channels.
Scart connection.
HDMI connection.
Auto standby.
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14
Guarantee
The digital box is guaranteed for twelve months from the date of original purchase. If any
defect due to faulty materials or workmanship, contact the Goodmans Helpline. Have your
receipt of purchase available for reference.
The guarantee is subject to the following provisions:
• It is only valid within the boundaries of the country of purchase.
• The digital box must be correctly installed and operated in accordance with the
instructions contained in this instruction manual.
• The digital box must be used solely for domestic purposes.
• The guarantee will be rendered invalid if the digital box is re-sold or has been damaged by
inexpert repair.
• The manufacturer disclaims any liability for incidental or consequential damages.
• The guarantee is in addition to, and does not diminish, your statutory or legal rights.
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Installation Information
TV
Postcode
Radio
System PIN
Find out more about freesat at
www.freesat.co.uk
Follow freesat on
www.twitter.com/freesat_TV
Like freesat on
www.facebook.com/freesat
For help with installation or using your new freesat
HD box, call us on 0845 313 0051 (local call rate) or
visit freesat.co.uk .
For support:
Goodmans helpline 0844 412 2541
email [email protected]
visit www.goodmans.co.uk/support/
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