EME Owners Manual Eco 3 4

EME Owners Manual Eco 3 4
Rascal Ventura
Owner’s Manual & Service Record
Rascal Ventura
Electric Mobility Euro Limited, Canal Way, Ilminster, Somerset TA19 9DL
Telephone: 01460 258100 www.electricmobility.co.uk
Issue 3: 01/2014
Rascal Ventura
Electric Mobility Euro Ltd has designed this powerful, durable, medium to long range, road-capable scooter for
comfort during outdoor use. The Ventura scooter is of fixed frame construction and not designed to be fully
dismantled for transportation, however it is compact enough to fit into some larger cars, MPVs and vans.
Provided that your scooter is maintained and operated in accordance with this manual it should last for many
years, and provide you with freedom and independence.
Please read this manual thoroughly before using this scooter. If you have any doubts about warnings or
instructions, ask your dealer for an explanation. If at any time you feel you may not be able to control your
scooter safely, do not drive it, and consult your dealer for a solution. If you think the scooter may be damaged,
do not drive it and contact your dealer for advice.
We suggest that you keep this owner’s manual in a safe place as it contains essential safety, operation and
maintenance information for this scooter.
All Electric Mobility Vehicles are sold through authorised dealers. Make sure your dealer demonstrates all
the features of the product prior to, or when, it is delivered.
This manual contains important safety notices. Please take time to read and understand them. Ignoring
them may endanger you or others.
Rascal Ventura Scooter Owner's Manual and Service Record
Dealer information
Features and layout
Safety information
Intended use
Safety Information
Freewheel Device
Armrest adjustment
Seat-back angle adjustment
Swivel seat
Seat position adjustment
Tiller folding
Transferring in and out of your scooter.
Driving the vehicle
Driving the vehicle - hazards
Transporting your scooter
Assembling your scooter following transportation
Battery charging
User maintenance
Servicing & maintenance
Scooter Diagnostic Functions
Troubleshooting guide
Additional safety information
Additional information
Frequently asked questions
Engineers checklist
Technical information regarding EMI
Technical specification
Brochure request
Dealer Information - Guarantee Card
Service log
Dealer Information
This is your contact number
for service and support
Dealer Stamp
Product Model Number
Serial Number
Date of Purchase
For product information see serial number plate on the seat post under the seat.
Electric Mobility Euro Limited
Canal Way, Ilminster, Somerset TA19 9DL
Company Registration in England No. 2419231
Features and Layout
Photo shows the Rascal Ventura scooter. See the technical specification for full details.
Rear view mirrors
braking system
Fold down lever
adjustable backrest
Fold up / adjustable
Finger control lever
USB accessory socket outlet
Charging point
Freewheel lever
Handy storage
Tiller adjustment
Pneumatic tyres
on alloy rims
Front coil and rear mono-shock
suspension for a superior ride.
Integrated battery
Rascal Ventura Scooter Owner's Manual and Service Record
Safety Information
Read this manual thoroughly before driving or operating the vehicle.
If you have any doubt about the content of this manual phone your dealer to resolve the problem. Please read
this manual, and ensure your scooter is serviced regularly.
Within this manual there are important safety notices. They are clearly marked with the sign (left)
Make sure that you understand all these notices. If you have any doubt, contact your dealer.
Book symbol: This symbol appears on the product. Please read this product manual before
assembling or operating the scooter.
Pinchpoint symbol: Wherever you see this sign there is a nearby risk of injury owing to a pinch or
crushing point.
Tip symbol: This sign indicates advice on how to get the most from your scooter.
© 2013 Electric Mobility Euro Ltd.
No liability is assumed with respect to the use of any information contained in this publication. While every precaution
has been taken in the preparation of this publication Electric Mobility Euro Ltd. assumes no responsibility for errors or
omissions nor is any liability assumed for damages resulting from the use of information contained in this publication.
This publication, as well as the operational details described herein, is subject to change without notice.
Intended use of the vehicle
The Rascal Ventura scooter is designed for use by adults with a disability (up to the maximum recommended
weight - see Technical Specification Sheet) who require a robust, comfortable scooter that is ideal for shopping
and other visits. The Rascal Ventura is a medium to long range 8mph scooter which is suited for travel on
public roads when this is required. When driven on pavements and other pedestrian areas, your scooter
should be set on the low preset speed setting (max 4 mph - see controls section of this manual). The Rascal
Ventura scooter has lighting to enable it to operate in the dark. The Ventura scooter is intended for use on
pavements, roads and other hard surfaces. The Ventura can mount kerbs and obstacles up to the height
specified in the Technical Specification Sheet and, with careful driving, can tackle moderately difficult terrain,
but high kerbs should be avoided.
Users could endanger themselves and others if they are not capable of driving this scooter safely. Dealers will
advise on the most suitable vehicle from the Electric Mobility range, but it is the user's responsibility to ensure
that they have the manual dexterity to drive the vehicle, adequate sight and hearing to perceive danger in time,
and can at all times operate the scooter safely in the expected conditions. If in doubt we suggest you consult
a healthcare professional and your nearest dealer for advice on the most suitable scooter for your particular
condition. Users should also regularly assess their ability to operate their vehicle safely.
The Rascal Ventura scooter should not be used on slippery surfaces such as grass.
Safety Information
General Warnings
Warning ! The operation of scooters can endanger the life of the driver or third parties. Any driver should
always be fully capable of operating this vehicle safely.
Warning ! Sitting for long periods may increase the chance of thromboses or pressure sores. Users prone to
such conditions are advised to take medical advice.
Warning ! The Rascal Ventura scooter has been designed and tested for drivers with weights up to those in
the Technical Specification Sheets. These weights should never be exceeded.
Warning ! Do not exceed the specification; do not modify this scooter or use it other than as a scooter.
Warning ! Passengers, including children, should never be carried.
Warning ! Electromagnetic interference may affect the driving of this scooter:
• Do not operate devices such as CB radios or mobile phones while the vehicle is switched on.
• Avoid getting close to transmitter masts, such as television and radio stations.
If your vehicle ever starts to operate by itself switch it off and report this to your Dealer.
Warning ! The operation of any scooter may affect sensitive electronic circuits such as alarm systems or
automatic doors in shops.
Before driving, refer to ”Driving Your Vehicle” … later in this manual
Warning ! Ambient Operating Temperature Range. Do not use your scooter in temperatures outside the
range stated in the specifications section of this manual. Driving in very hot or very cold conditions
can make driving more hazardous.
Warning ! Freewheel Device/Mode. Before getting on your scooter always check that the freewheel lever is
in the Drive position. When the freewheel lever is in the freewheel position, the main brakes on your
scooter will not function. Extra care should be taken with your scooter when it is in freewheel
mode as it could move without warning. You must never sit on or try to ride your scooter when it is
in freewheel mode as serious injury or death may result.
Warning ! Transferring On and Off. Do not attempt to get on or off your scooter unless it is switched off, at
rest, and on a stable, level surface. Never get on or off on a hill.
Warning ! Damage. Before driving off, check the scooter for damage, particularly that which could affect the
controls, wheels, freewheel function and/or drive motor.
Warning ! Footrest. Before switching on the scooter, always make sure that your feet are safely on the
footrest areas. If you drive forward with your feet still on the ground, they could become trapped
under the scooter and serious injury may result.
Warning ! Armrests. Do not use the armrests as a support for your entire weight when getting in or out of
the scooter. Make sure the armrests are lowered and secure before you start off otherwise you may
fall out.
Warning ! Entanglement. Do not wear clothing or carry items on the scooter that could become entangled in
wheels or other moving parts whilst operating the scooter. Severe injury may result.
Rascal Ventura Scooter Owner's Manual and Service Record
Warning ! Battery Charge Level. Before driving off, always check the battery indicator. If you are in any
doubt, ensure all the batteries are fully charged before starting on a journey.
Warning ! Castoring. Be aware that, if you set off when the front wheels are not straight, the initial movement
could be partially sideways.
Warning ! Power. Unless there is an emergency, do not switch the power off when moving. The Scooter may
stop very suddenly. Release the forward / reverse control and the scooter will come to a controlled stop.
Warning ! Slopes. On steep slopes the scooter could topple over. Always try to avoid crossing a slope. If you
have to cross a slope, take great care to avoid tipping. Never make sharp turns on slopes. Never
drive on slippery or icy slopes. - If you are not comfortable with the hill gradient, consider an
alternative route. See “Driving Your Vehicle” – Hazards for more advice.
Warning ! Kerbs. You should always try to avoid driving up or down kerbs as this may cause the scooter to
topple. Use access ramps wherever possible. Never attempt to climb or descend kerbs greater
than that noted in the Technical Specification. If you have to climb or descend a low kerb, always
tackle it straight on. See “Driving Your Vehicle” – Hazards for more advice.
Warning ! Speed. Turning at maximum speed might cause the scooter to topple over. Always slow down for
turns. Always slow down when amongst pedestrians and ensure you do not run into them.
Warning ! Stopping. If the scooter stops suddenly when turning, it might topple. Try not to brake when
turning. Always take particular care when turning.
Warning ! Reversing. Always take particular care when reversing the scooter as injury to other people may
occur if safe distances are not maintained.
Warning ! Leaning Over. Do not lean sideways, as this could cause the scooter to topple.
Warning ! Escalators. Never drive the scooter onto an escalator as this could cause the scooter to topple
and result in severe injury.
Warning ! Roads. In the United Kingdom, Mobility scooters are not permitted on dual carriageways without
an additional amber warning beacon being fitted. Never take your scooter on a Motorway. For more
information please refer to the Highway code.
Warning ! Driving in Poor Visibility. Scooters are not easily seen. Always turn your lights on in poor visibility
or when travelling on roads. Consider wearing a high visibility jacket to warn others of your presence.
Warning ! Carrying Items. Do not carry or attach anything to the handlebars or controls as this could affect
the driving safety.
Warning ! Hot Surfaces. If the scooter is left out in the sun, surfaces could become extremely hot. Always try
to park the vehicle in the shade.
Warning ! Seats in Vehicles. This scooter is not suitable for use as a seat for an occupant when in a
motor vehicle.
Warning ! Punctures. Should you experience a punctured tyre, do not continue to drive and call your dealer
for assistance. The tyres fitted to your scooter are not user-serviceable.
Before driving your vehicle it is important to familiarise yourself with the controls. Do not attempt to drive the
vehicle before reading the rest of this Owner’s Manual.
Dashboard Description
1. Battery Indicator: This indicator shows the level of charge in the batteries. When all segments are shown
the batteries are full. As the charge level of the batteries depletes, so the number of lit segments will drop.
Note: When the vehicle is climbing a steep incline or starting off, the level may drop momentarily; this is normal.
Tip: When the batteries need charging urgently the "mains plug" symbol will appear
Always fully charge your batteries before setting out on a trip.
2. Speed Control: This controls the preset top speed of your scooter. When the knob is turned anticlockwise
to the left, this is its slowest speed, marked by a tortoise. As the knob is turned to the right the speed will
increase to a maximum, marked by a hare. Set the speed before you move off. Do not adjust the speed
control dial when the vehicle is moving.
3. Power On Indicator: When the ignition key is inserted into the scooter and turned to the "on" or "I"
position, the LCD panel will illuminate.
Tip: If a spanner symbol and a number in the range 1 -10 appears and persists, this may indicate a fault.
A key to the fault codes can be found in the "Scooter diagnostic functions" section of this manual.
A common "fault" is that the scooter has been left in freewheel mode. This will be shown by the spanner
symbol flashing and the digit "5" being displayed. Turn the key to the "0" or off position, disengage the
free-wheel mode and turn the key back to the on or "I" position.
4. Horn: Press the button and the horn will sound, if power is on. Release and the horn will cease.
Rascal Ventura Scooter Owner's Manual and Service Record
5. Ignition Key: Remember to remove the key when not in use. Do
not leave the ignition on when not in use, especially when charging
the vehicle (Fig.1). Note: You may need to press the ignition key
gently inwards before it will allow itself to be turned.
6. Finger control: To operate, turn on the ignition. Pull the right hand
lever towards you and the machine moves forward. The more you pull
the lever the faster the scooter goes. To brake, release the lever. Again
the faster the lever is released the quicker you will stop. To reverse, pull
the left lever towards you. Do not pull both levers at once. Note: The
controls can be changed for customers with a left-hand bias. Please
contact your local dealer for information.
7. Lighting control: To switch on the scooter front and rear lighting press the lighting switch once, to turn it
off, press the switch a second time.
8. Hazard lights: In an emergency or during a break-down, the hazard lights should be switched on.
Press the hazard light button once to switch on - All turn indicators will flash together. Press the button for
a second time to switch the hazard lights off.
9. Indicator (left turn): Press this once to start the left turn indicator flashing, press again to stop.
10. Half speed switch: When travelling in pedestrian areas (not on the road) this switch can be pressed to
limit the maximum scooter speed to 50% of the value pre-selected by the speed control (2) knob. This
means that the scooter will not be able to travel at more than 4mph. To turn this function off, press the
switch for a second time.
11. Indicator (right turn): Press this once to start the right turn indicator flashing, press again to stop.
12. Battery cut-out: Your scooter is equipped with a battery cut-out
(Fig.2) that is designed to operate in the unlikely event of an electrical or
electromechanical overload and is located beneath the front edge
of the seat on the black cover. If this activates, all power will be cut
from the batteries to the scooter. This device can be re-set by
pressing the button shown in the illustration. Should it activate for a
second time please seek advice from your dealer.
13. Hour meter: Your scooter is equipped with an hour meter. This
records the total time that the scooter has been run from new. This
meter cannot be reset by the user.
14. Indicator Lights/ LEDs: Along the upper edge of the dashboard there are a row of LEDs that indicate
which functions are active. As a function becomes active, a corresponding LED will light - when the
function is switched off, the corresponding LED will extinguish.
15. Temperature Indicator: This shows the current ambient temperature in degrees Celsius.
16. USB Accessory socket outlet: The Rascal Ventura is equipped with
a back-lit USB accessory outlet that can provide power for charging
phones, tablet computers etc. This outlet provides 5 Volts DC at a
maximum current of 3 Amperes. Make sure your accessory does not
exceed the current available.
To use the outlet: Open the weather cap and insert the USB plug used
for powering/charging your particular device. (Fig.3)
When not in use, remove your USB lead and accessory and replace the
cap on the socket outlet.
Warning! Never connect a device to the USB socket with a current rating of more than 3 Amps as this
may cause the system fuse to operate.
Charging Point: The charging point is situated on the left hand side of the scooter tiller. See the Charging
section for further instructions.
Freewheel Device
When the vehicle is switched off the brakes are automatically
engaged. This is called “Failsafe Braking”. Also, if the batteries are
flat, the brakes are applied. There may be occasions where you may
wish to move the vehicle without power. To do this there is a
Freewheel Device fitted.
The Freewheel device allows the vehicle to be pushed without power.
To activate, first locate the lever. When standing behind the scooter, it
is located on the right hand side of the rear of the vehicle (see Fig.4)
Make sure the On/Off (ignition) key is in the off position.
Move the lever FORWARD The vehicle can now be pushed in Freewheel.
Move the lever BACK to engage drive. The vehicle is now braked. This is the normal operating position.
NOTE: To avoid excessive strain on the tiller / handlebar assembly, never push or pull the scooter in
freewheel mode if a user is on-board. Push the lever FORWARDS to engage freewheel mode. Pull the lever
BACKWARDS to engage Drive mode.
Warning! If the freewheel device is in “freewheel” mode the braking is disabled. Never select the
freewheel mode if the Scooter is on a slope or could be pushed onto a slope.
Rascal Partner Scooter Owner's Manual and Service Record
There are 3 braking systems. The first works with the finger controls. When the finger control is released the
scooter will automatically brake and bring the scooter to a stop. When the scooter stops the automatic parking
brake will engage. This will stop the vehicle rolling forward or backward. When you start the brake will automatically
disengage. If the battery should go flat the brakes automatically engage. Note that even when freewheel is
selected, a secondary regenerative braking system is applied automatically to limit the maximum speed. You
may notice this system causing drag when moving the scooter in freewheel mode.
The third braking system is a is a mechanical brake that can be used in
emergencies. This braking system is controlled by pulling/compressing the
lever on the right hand side of the handle bars/ tiller (see Fig.5). The more
pressure you apply to the lever the heavier the braking effect will be.
Tip: If you wish to lock this braking system on permanently to act as a
supplementary parking brake, you may do this by first pulling/
compressing the lever and then by pushing down on the latch pin.
Release the lever and the brake will stay engaged. (Fig.6). Remember to
always disengage the locking latch before use by compressing the lever
fully. The latch pin will automatically disengage.
Warning! Do not use the emergency brake for normal driving and never engage the lever locking pin
unless the scooter is stationery.
Warning! Never attempt to disassemble or adjust the braking system. Any maintenance must be carried
out by your authorised dealer.
Armrest adjustment
When preparing to sit on the scooter, first lift one armrest to enable easy access (Fig.7). When riding always have
the armrest in the down position. Avoid pinching fingers as you lower the armrest. If you require more room in
the width of the seat, undo the knobs at the rear of the seat (Fig.8). Slide the armrests in or out to suit. Tighten
both knobs to lock the armrest width adjustment in place. To ensure that the user is sitting centrally, the armrests
should always be adjusted to be equidistant from the centre of the seat.
The height of each armrest can also be adjusted. To do this locate the arm height locking knobs and loosen each
one (Fig.9). Raise or lower each arm to the desired height and then lock in position by tightening each knob firmly.
Warning! Never drive with the armrest up or with the armrest knob loose.
Seat back angle adjustment
The seat back angle can be adjusted by:
1. Sitting very gently against the back rest and pulling the lever (see
Fig.10). The seat back will unlock.
2. Angle your back to the desired position and then release
the lever. The seat back will lock in the new position.
Tip: If you wish to flatten the seat for storage, use the same lever whilst
standing next to the scooter and gripping the seat-back with the other
hand. Pull the lever and fold the seat forwards.
Warning! Make sure you are ready for the seat back to release as you could topple backwards a little if
taken by surprise!
Rascal Ventura Scooter Owner's Manual and Service Record
Swivel seat
This allows easy access
1. To operate, locate the release lever under the seat (Fig.11).
2. Pull the lever up and the seat will release allowing it to rotate.
3. Release the lever and the seat should lock automatically, but always
check it has.
Warning! Do not use this device if the vehicle is on a slope. Always check the seat is locked in the
forward position before driving the vehicle.
Seat position adjustment
The distance between the seat and the tiller can be adjusted for optimum
comfort/legroom. To do this:
1. Sit on the scooter and pull the seat position adjustment lever
upwards (Fig.12). This will allow the seat to slide back and forth.
2. Using your body mass, slide the seat into a comfortable position.
3. Release the lever. The seat will now be locked in your
preferred position.
Tiller Folding
The tiller can be folded down for transportation and storage. Take care
when lowering the tiller not to pinch your fingers.
• Push the tiller release lever downwards as shown - this will allow the
tiller to be put in the desired position (Fig.13).
• Lower the tiller so that it is in its lowest position (Fig.14).
• Release the tiller lever and the tiller will be set in that position.
Tip: The tiller can be adjusted in the same way to achieve a comfortable
driving position.
Warning! Before driving, always check that the tiller is securely in the upright driving position. Safe steering
may be impossible if you do not !
Transferring In And Out Of The Scooter
If you feel at all uncertain about getting in or out of the scooter seek assistance.
Transferring into the Scooter from the Front
Before getting in:
• Make sure that the scooter is on a level surface, and it is not in
Freewheel mode.
• Make sure the brakes are engaged - try to push the scooter a little
to verify that the brakes are working.
• Ensure that the ignition key is turned off. (The LCD panel on the
dashboard will not be lit or flashing)
• Ensure that the handlebar/tiller adjustment and seat
adjustments are fully tightened and that any accessories are
properly fitted and secured.
• The seat should be facing forwards.
• Adjust the handlebars/tiller so that the front wheels are facing forward.
• Raise one armrest to make access easy. (Fig.15)
You are now ready to get in:
• Approach the seat from the side and step on to the footrest area of the scooter. you should now be
standing on the scooter platform facing forwards and with the seat behind you. With your back to the seat,
you can steady yourself using the other armrest and then lower yourself gently into the seat.
• Now lower the armrest back into position.
Getting out of the Scooter:
• Before getting out of the scooter, be sure that it is on a level surface and the power key is switched to the
off position. - If you feel uncertain about getting out, seek assistance. Move the handlebar/tiller so that the
front wheels are facing directly forwards.
• Raise one armrest.
• Raise yourself out of the seat to a standing position using the armrest to provide you with additional stability
if required. (Do not put your full weight on the armrests).
Tip: You may find it easier to swivel the seat to get in and out of the scooter. If so please refer to "Swivel Seat"
section of the manual. Using this method, you can stabilise yourself using both armrests.
Before using the scooter you should make sure that:
• The battery is fully charged. (The battery level indicator will show all segments lit)
• There is no sign of damage to the scooter. All adjustment thumb-wheels are fully tightened.
• All accessories are properly attached.
• That you are capable of controlling the scooter at all times.
Kerbs and Obstacles: Try to avoid taking the scooter over obstacles or kerbs. Tackle obstacles head on.
Bad Weather: We suggest that it is better to stay at home in bad weather. Remember that you can become wet
and cold. Suitable clothes should always be worn. A high visibility jacket should be considered if you are in poor
visibility conditions or intending to drive on the road. Remember not to use the scooter in poor light or darkness.
Rascal Ventura Scooter Owner's Manual and Service Record
Driving the Vehicle
Warning! Read this before driving the vehicle! Whether or not this is your first mobility
vehicle, please read these guidelines as all vehicles differ. Failure to do this may cause damage to you,
a third party or the vehicle.
Before you set out, do check the weather forecast. We suggest that you make sure you are wearing
suitable clothing, whether your journey is long or short.
Range. Your scooter has a limited range. Always ensure that your planned journey does not exceed the
maximum range in the Technical Specification Sheet and that your battery is fully charged.
If you are taking medication check with your doctor or physician that your ability to control the vehicle
will not be impaired and do not drink alcohol and drive.
Only use the vehicle for the purpose its intended for. Do not drive through water or on slippery
surfaces; do not transport more than one person; do not tow other vehicles or carry excess weight.
Check that the freewheel lever is not in the freewheel position / mode.
Check the battery charger is disconnected.
Check that you are properly seated.
Check the backrest is correctly adjusted and locked in position.
Check that none of the items in your storage compartment are likely to fall out or become
entangled in the scooter wheels or other mechanisms.
10. Ensure your feet are securely on the footrest areas.
11. Check you have adjusted the seat as instructed in this manual.
12. Make sure the way ahead is clear.
13. Switch on the power. Check the battery level indicator on the LCD panel is showing a high charge level.
14. Speed Control. Set the speed control to a low setting.
15. Gently actuate the finger controls (either forward or reverse) and steer in the direction required.
The vehicle will now move off. The further you push the paddle (either forward or reverse) the faster the
vehicle will go.
16. To brake, return the paddles to the starting/neutral position. If you become unsure or feel
unsafe release the paddles immediately.
Note: Never push or pull both paddles at the same time as you may damage your scooter's control
system and cause it to behave erratically.
17. As you get accustomed to the power you can increase the speed.
18. Switch off when not in use. To conserve your batteries and prevent the vehicle accidentally moving,
always switch off the power when your Scooter is not in use. (On/Off or ignition key).
Tip: If you do leave your scooter switched on for a prolonged period of time without using it, it will enter a
sleep mode to conserve power. To reactivate the scooter, the On/Off key will need to be turned to the "Off"
position and then back to the "On" position.
Driving the vehicle - hazards
Warning! Before driving the scooter you should be aware that, under certain circumstances it could
become unstable and tip over. Your scooter has been designed to operate on hard, even surfaces and
should not be used on very rough or rutted terrain. Do not exceed the maximum safe slope recorded in
the Technical Specifications.
Getting on and off the vehicle: When getting on make sure that the vehicle is on level ground, and not
in freewheel mode. Ensure that the armrests are secure. When getting off, park on level ground, turn off
the ignition and remove the key before leaving your seat. Make sure you get off the vehicle in a safe area.
Tiller Position: Drive with the tiller in an upright position that feels comfortable with the controls in easy reach.
Kerbs and Obstacles: Try to avoid kerbs and obstacles. Never ride up or down kerbs or obstructions higher
than that in the Technical Specification Sheets. Always tackle obstacles head on. Use ramps wherever possible
and ensure that all wheels will fit on the ramp. Always try to avoid crossing a slope. If you have to cross a
slope, take great care to avoid tipping. Never make sharp turns on slopes or back down a slope.
Hills & Slopes: Going Up Hill. Lean forward when going up. Make sure you have enough speed to
climb the slope. Do not stop or turn the vehicle around. If you have to turn while climbing an incline,
keep going until you reach a level area. If you have to start on an incline, lean forward and apply power
slowly – do not start and stop. If you are not comfortable about tackling a gradient, consider an
alternative route. Note: Always check that the battery level is high; going up hill takes a lot of energy. If the
level drops too low the vehicle will cut out leaving you stranded.
Hills & Slopes: Going Down Hill. Lean back in the seat when going down, and turn the speed
control dial to low. If you are not comfortable about tackling a gradient, consider an alternative route.
Try to avoid crossing slopes – always drive straight up or down the slope.
Terrain: Do not drive your vehicle across deep, soft or slippery terrain ( for example, soft dirt, sand, or loose
gravel). You could get stuck. Also avoid rutted, bumpy ground and try to keep to well prepared surfaces.
Turning: Always slow down before a turn; turning at speed can cause the scooter to topple. Look in the
direction you are travelling – If there is a blind corner sound the horn.
Tip: The Rascal Ventura Scooter is equipped with an inertia sensor that will automatically reduce the scooter
speed during potentially dangerous cornering. If you feel power loss during a very tight turn, this is quite normal.
Rascal Ventura Scooter Owner's Manual and Service Record
Turning Circle: Practice manoeuvring your scooter so you can judge the turning circle. This is important
to avoid tipping off kerbs or for negotiating tight spaces.
Bad Weather: If it is snowing or icy stay at home! Remember that ice, snow and slippery surfaces such
as manhole covers, wet grass and drains could affect braking and steering. Use caution at all times.
10. Tyres: Your vehicle is fitted with pneumatic tyres. Should they become damaged they should be replaced
by your dealer. Do not attempt to replace them yourself.
11. Pavements: It is illegal to drive at more than 4 m.p.h. on the pavement. When driving on pavements and in
pedestrian areas, make sure you press the "tortoise button" on the dashboard - this will automatically limit
the scooter to the maximum legal limit of 4mph. Always slow down in crowded areas and take care not to
collide with pedestrians.
12. Shower Rooms or Washing: Never take your scooter into a shower or steam room, and never hose or
jet-wash it down. Its sensitive electronics could malfunction if they get wet or damp.
13. Immersion: Never enter large puddles or areas of water where the depth and/or current is unknown.
Immersion or partial immersion of the scooter may damage it and could leave you stranded.
14. Punctures: Should any of your tyres become punctured, stop riding the scooter and contact your dealer
for assistance.
Transporting your Scooter
Warning! Dismantling the scooter involves lifting and handling heavy parts. Weights are given in the
Technical Specification; consider if you need help in handling parts before you try to lift them. Your scooter is
not designed for unassisted loading into and out of a car or similar vehicle. Specialist ramps and hoists are
available for transferring the scooter into and out of a vehicle. Contact your dealer for advice on how best to
transport your scooter in your particular vehicle.
Warning! Pinching or Crushing. Be careful to avoid being pinched or having your hands crushed when
lifting or handling parts. Wear gloves whenever possible. Special attention should be paid when raising and
lowering armrests or rotating/handling the front wheels when dismantling or during re-assembly for
transportation in a vehicle.
Warning! This vehicle is not suitable for use as a seat for an occupant in a motor vehicle.
Warning! Do not stand the scooter up on its ends or sides as it may become unstable and topple
causing an injury.
To transport your scooter you will need specialist lifting equipment and / or ramps. Your dealer will be able to
advise you on the best solution for your particular needs. It is possible to fold the tiller down and either fold the
seat forwards or remove it completely for storage or to assist in loading into a vehicle using ramps or a hoist.
To remove the seat:
1. Fold the seat-back flat and grasp the seat as shown (Fig.16) and lift it away from the scooter frame.
Tip: Removing the seat may be easier if you first use the seat swivel function to rotate the seat so it is at
90˚ to the scooter before lifting.
To fold the tiller:
1. Having first removed the seat, fold the tiller to its lowest position by actuating the tiller adjustment
lever (Fig.17) and then fold down. Release the lever to lock in the down position.
Tip: Alternatively the seat and tiller can be folded towards each other to reduce overall height and facilitate
easier storage of the scooter (Fig.18)
Warning! Do not attempt to lift any of the scooter components unless you are capable of doing so. The
weight for each component is shown in the Technical Specification (page 27).
Warning! Do not attempt to lift the chassis un-assisted - back or other injury may result!
Rascal Ventura Scooter Owner's Manual and Service Record
Assembling your Scooter following Transportation
Warning! Assembling the scooter involves lifting and handling heavy parts. Your scooter is not designed
for unassisted loading into and out of a car or similar vehicle. Specialist ramps and hoists are available for
transferring the scooter into and out of a vehicle. Your dealer should advise you on the best way to assemble
your scooter.
Warning! Pinching or Crushing. Be careful to avoid being pinched or having your hands crushed when
lifting or handling parts. Wear gloves whenever possible.
Warning! Never unload your scooter on sloping or uneven ground. It could run down the slope and
injure someone.
After removing your scooter from a vehicle and placing it on level ground, check it is undamaged before
starting to assemble it as follows:
Push the tiller release lever downwards, as shown and raise the tiller to your preferred driving position.
(Fig.19). Release the tiller lever when the desired position is reached.
Grasp the seat on both sides and insert the seat post into the seat-post tube in the chassis (Fig.20).
Fold the seat-back into the vertical position (Fig.21).
Finally check the scooter is not damaged and it is properly assembled, checking that the battery indicator shows
the battery is charged, the freewheel lever is in the drive position, the seat is locked in place and the finger
controls operate correctly. You are now ready to drive the scooter away.
Battery Charging
Warning! When charging batteries NEVER smoke or charge batteries in a place where there are naked
flames such as gas-fired heaters as, under exceptional circumstances, batteries may give off gases that
could ignite and explode. If the scooter has been damaged, it is possible that the batteries have been
affected. In this case do not charge the scooter and refer to your dealer for assistance. Never charge the
scooter outside as the charger is not designed to get wet. If the charger appears damaged in
any way do not use it and contact your dealer for a replacement.
Warning! Always charge in a dry, well ventilated area.
Warning! It is strongly recommended that the mains socket used for charging the scooter is protected
by a 30 m/A RCD (residual current device). Many buildings have sockets protected by a system based
RCD. If you are in doubt as to the level of protection in your charging location then either purchase a plug in
RCD or consult a qualified electrician to verify that your charging location mains sockets are protected.
Warning! If batteries are damaged or frozen they could heat up during charging and in an extreme case,
Warning! Do not attempt to open the battery box/enclosure, there are no user serviceable parts inside. It
may be necessary for some carriers such as airlines to physically disconnect the batteries for transit. If this
is the case the battery cover can be removed without the use of tools once the seat has been removed.
This should only be done by appropriately skilled/qualified personnel.
Warning! Never use a different battery charger to that supplied by your dealer. Damage or injury may
occur if you do!
Warning! When charging batteries NEVER connect or disconnect the charger from the scooter while it is
still connected to the mains. - Remove the charger mains plug from the wall socket having first switched
the mains socket off if a switch is provided.
The charging socket is located on the upper left-hand side of the tiller.
Rotate the protective cover and push in the plug. When the vehicle is
charged remove the plug, and reposition the protective cover to keep the
water out (Fig.22).
The battery charger has coloured charge status indicating LEDs / lamps
(Fig.23). When the charger is connected and switched on the first lamp
will illuminate red. If no mains power is present, no lamps will be lit. When
the battery is being charged the second check function lamp will illuminate
yellow and when this lamp changes to green, the batteries are fully
charged. Always ensure that the lamp shows green before switching off
and disconnecting the charger at the mains.
Rascal Ventura Scooter Owner's Manual and Service Record
Connection Instructions
When you receive your vehicle the batteries are only partially charged – always fully charge them before use,
preferably over-night.
Place your machine in an area that is dry and well ventilated. Make sure a power point is nearby.
Check the vehicle is switched off and the key removed.
Check the mains switch is off. Never connect or disconnect the charger from the scooter with the mains on.
Connect the charger to the charging point on the tiller of the scooter as above.
Connect the mains plug and switch on.
The lamp illuminates red when the charger is powered up, then the second LED illuminates yellow
when it is charging. The second charger check lamp changes to green when the battery is fully charged.
Switch off the mains and remove the plug from the battery when fully charged. Do not leave the
charger plugged in with the power off. This will gradually discharge your batteries.
The batteries are the lifeblood of your vehicle. Their characteristics can change depending on charging,
temperature, usage and other factors. Listed below are guidelines to prolong battery life.
After using your vehicle always charge it at the end of the day even after a short journey.
If you do not use your vehicle for a prolonged period, place it on charge once a week, overnight.
Always use the correct charger as supplied with your scooter.
If the batteries have been flat for a long time (about 2 months) it is recommended you contact your
dealer before charging.
Do not charge the vehicle in the open / out of doors – it may rain and the battery charger is not
Keep the vehicle in a well-ventilated area and away from any naked flame.
Do not part charge the batteries. Allow the charger to complete its cycle.
Note: Avoid storing your scooter in cold/damp places. This will shorten battery life and may cause
deterioration in their structure. Batteries are expensive to replace – it is wise to look after them.
Warning! Never disconnect a battery or the charger while the charger is connected to the mains.
Warning! If one or both batteries are damaged they could heat up when charging and, in an extreme
case, explode.
Notice Your batteries are built-into the scooter and are not user-serviceable. Your dealer will replace them
when they are exhausted and dispose of them in line with environmental regulations applicable at the time.
User Maintenance
It is important for safety that you carry out the following checks before use.
Visually check the machine for damage.
Visually check the tyres for damage.
Check the steering moves freely.
Check that the tiller is secure and that the tiller thumb-wheel is tight.
Check that the seat is located correctly.
Check the armrests are secure
The battery should be fully charged.
Check that all lighting functions properly, including indicators, brake, sidelights and front lights.
Tip: Keep your vehicle clean by using a damp cloth and soapy water – never use a hose or jet wash.
Warning! Important – Possible faults As you get used to your vehicle you will get a feel for how it
behaves. If something feels unusual, for instance the vehicle does not accelerate or brake smoothly; the
brakes are not holding on a slope or the steering feels different, stop using the scooter, contact your
dealer immediately and explain to the engineer exactly what the problem is.
Contact your dealer for advice before you consider disposing of your scooter. They will be aware of the
environmental regulations in force at the time and will assist you to meet the applicable environmental legislation.
Servicing and Maintenance
This vehicle is designed for minimal maintenance. It is recommended that your vehicle is serviced at
least once a year, by an approved Electric Mobility Dealer. If the vehicle is used constantly we recommend
a twice yearly maintenance.
Ensure the engineer stamps the Service Log (page 28) on completion of all servicing. Keep all receipts
for servicing and repairs with this handbook. This may add value when selling the vehicle.
When the vehicle is due for its annual service make sure you report any concerns you have,
preferably when you book the service (See points to look out for below).
On completion of the service, always test the vehicle before the engineer leaves and make sure you
are satisfied with the work carried out.
Points to look out for:
• Are there any strange noises from the wheels or does the frame creak when going over rough ground?
• Is the battery charged up correctly – is the “full” charge green light on after charging?
• Is the steering tight or is it loose when turning? Is there any play in the steering?
• Are the brakes effective ?
• Is there any damage to spigots or parts related to disassembly ?
• Has anything come loose?
• Does the vehicle perform as well as it did when it was new?
• Are there noises or rattles that were not there before?
• Are there any signs of damage, corrosion or cracking?
Rascal Ventura Scooter Owner's Manual and Service Record
Scooter Diagnostic Functions
Your Scooter Controller provides diagnostic information in the form of number and/or symbol codes. The
spanner symbol will appear on the LCD display if a fault is detected and a number in the range 1 to 10 will be
displayed. Upon switching on, the controller conducts a diagnostic test. While this test is in progress the spanner
symbol will flash. This is quite normal. Provided that no fault is detected, the spanner symbol will extinguish. If
there is a fault, the spanner symbol will remain on and it will be accompanied by a number. - This fault number
can be referenced against the list below.
Number and/or symbol/s
displayed on LCD
Indicated fault and Corrective Action
• Battery needs recharging or bad connection with batteries.
Check connections, and recharge batteries.
• Scooter has entered ‘sleep’ mode to save battery life.
Switch the scooter off and on again to reset
• Very low battery voltage - Possible damaged battery/ies. Consult your
dealer if recharging fails or fault persists.
• Controller over-speed - over-voltage. Check battery connections.
Contact your dealer if the problem persists.
• Brake fault. Scooter left in freewheel or has a bad parking brake
connection. Engage drive, and switch scooter off and back on again. If
this fails to cure the problem, check parking brake and ensure it stops
the vehicle. Inform dealer who will check brake and motor connections.
• Throttle fault. Finger control levers must be in neutral (centred) position
before key is turned on. Switch scooter off, centre levers, and switch
back on. If fault persists, contact dealer.
• Speed potentiometer fault- Contact your dealer.
• Motor fault. Poor connection to motor or motor failure. Contact dealer.
• Possible controller trip - Switch off and back on again. Contact your
dealer if the problem persists.
Tip: If in doubt switch off and switch on – if this does not cure the fault contact your dealer. Your dealer is there to
help you but they can only do this if you give them as much information as possible. Remember correct
information will get the problem fixed quicker and save you money. Phone the dealer and explain exactly what the
problem is, recounting as much detail as possible. Tell them about the symbols & numbers appearing on the LCD
screen; this will help the engineer to identify the problem before he calls to fix it. Your dealer is there to help you.
Troubleshooting Guide
This table is a guide to fault finding. The fault may be a simple fix. If you have any doubts phone your dealer.
• Scooter does not move.
when power is switched on.
• Batteries flat - check level.
• Is the charger connected?
• Is Freewheel engaged?
• Freewheel has been selected while power is on
Ensure freewheel is not selected; switch off and on
NB: The display may show the spanner symbol
and the number 5 indicating that freewheel has
been selected.
• Steering is loose or wobbly when driven.
• Check for tyre damage or punctures.
• Damaged steering - contact dealer.
• Loose seat - contact dealer.
• Vehicle behaves erratically when driven.
or judders or cuts out ?
• Possible electronic problems - contact dealer.
• Short Range
• Check tyres for damage.
• Check batteries are fully charging.
• Check vehicle moves easily in Freewheel
Tip: To save the batteries, the scooter controller has a sleep mode, which is activated if the scooter is not used but
left switched on for some time. To reset, switch the scooter off and then on again.
Additional Safety Information
Carrying Weight on the Vehicle
Floor Area
Do not carry or attach anything to the handlebars. Anything attached to the handlebars will
affect the control of the vehicle.
Do not use the floor area to carry things. Loose items may fall off and/or obstruct your
Other Precautions
Other Items
Unauthorised modifications could result in injury or permanent damage. Such
modifications will invalidate any guarantees.
Only fit approved products or accessories. Contact your dealer for further information.
Child Safety
This product is designed to be operated by adults. Children should not be allowed to tamper with the controls
or play on the vehicle. Do not carry children as passengers. The product is designed for single person use
only. Keep all packaging well away from children. They could be harmed.
Rascal Ventura Scooter Owner's Manual and Service Record
Additional Information
Owners Manual: Replacement copies are available from: Electric Mobility Euro Ltd. Canal Way, Ilminster,
Somerset, TA19 9DL Telephone: 01460 258100.
If you are visually impaired, please contact the Company to discuss your requirements. However, you should
not drive a vehicle in a public place if you cannot see well enough to ensure your own, and other’s safety. Each
vehicle comes with a copy of the BHTA Highway Code. Please make sure you read it. Telephone BHTA on
02077 022 141 for a new copy.
Important note on the BHTA Highway Code: On page 3 of the Code under “Consider Investing in a mobile
phone” Read the section of this manual under “Safety Information”. If in doubt contact your dealer. For
Information regarding other Electric Mobility products contact your dealer or log on to the Electric Mobility
Website www.electricmobility.co.uk
Frequently Asked Questions
I want to transport my vehicle in a car.
You may need to use hoists and / or ramps to load and unload your Ventura scooter into and out of a car or
similar vehicle. Your dealer can advise you on the correct equipment to be used depending on your vehicle and
your physical capabilities. Please remember that the Rascal Ventura scooter is very heavy and will require a
large car/MPV or van to enable transportation.
Can I fit weatherproofing such as a canopy ?
Please contact your dealer to discuss the various options available.
How long will my batteries last ?
This is a difficult question as it depends on many factors. The life of a battery depends upon the number of
cycles the battery goes through, the peak loads and on the conditions of use. Some general advice about
battery care:
• Keep it charged, and do not let the battery run completely flat.
• Ensure the scooter is fully charged at the end of the charging cycle
• Batteries may not perform as well in very cold weather.
• Ask you dealer to test and change your batteries if they have reached the end of their useful life.
Care can prolong the life of the batteries but remember that, in time, all batteries will fail to perform to specification.
What range can I expect ?
The generally expected range is recorded in the Technical Specification Sheet. Remember, range can be
affected by many things such as:
• Temperature. Cold weather can reduce the output of the batteries.
• Type of terrain. Obviously climbing hills takes more energy than driving on the flat.
• Weight of the person.
• The condition and charge of the batteries.
• Faulty or old batteries or a faulty charger.
NB. Always use the correct charger with the correct batteries and ensure the scooter is fully charged before
you start out.
How long should I keep my vehicle before I change it?
It is important that the vehicle you have suits your needs and abilities. Your scooter should serve you well for many
years but change it if at any time you feel it no longer meets your needs. Consult your dealer on the condition of
your vehicle and remember vehicles of any type become more expensive to maintain the older they get.
Engineer’s Checklist for the Rascal Ventura scooter
Obtain all comments from the customer on the condition and serviceability of the scooter and then complete
an Initial diagnostic road test. Record all defects to be corrected. Now check, test and complete the following:
• Wheel bearings wear and lubricate.
• Check motor and gearbox for unusual noise or
vibration; investigate as necessary.
• Wheel alignment and tracking.
• Pre-set speed knob works correctly.
• Wear or damage to tyres or wheels.
• Bodywork fixtures for damage, or cracking.
• Electromagnetic brake operation – does the
scooter slow when the hand control is released?
Does the brake engage when the scooter is
pushed when in freewheel?
• Emergency brake system - Check adjustment and
• Throttle play and adjustment.
• Freewheel operation.
• Built-in batteries and internal electrical
connections for condition and corrosion.
• Frame for damage or cracks.
• USB power accessory socket is functioning properly
and that the dust/moisture cap is present.
• General check for corrosion, repair or protect as
• Check all cables for damage, abrasion, corrosion
and that screening is intact. Replace as necessary.
• All operational controls work correctly.
• Battery condition and charger operation.
• Lighting - check all lighting works.
• Tighten all nuts & bolts.
• Steering bearing (adjust as required).
• Tiller adjustment - functioning, wear and damage.
• Correct all defects found and determine if the vehicle
is roadworthy.
• All assembly spigots and hooks for wear or damage.
• Final road test.
• Seat mounting for wear or damage.
• Clean the vehicle.
• Seat mechanisms locate and operate correctly
and spring lever engages. Lubricate as necessary.
• Customer road test.
• Handlebar alignment.
Important Note for the Engineer
Enquire if the customer is satisfied with the product. Please report all points good or bad directly to:
Electric Mobility 01460 258100 If you have any comments please include them.
Rascal Ventura Scooter Owner's Manual and Service Record
12 Month Guarantee
Electric Mobility Euro Limited (the ‘Company’) guarantees its products against defects in materials and
workmanship under normal use for a period of one year from the date of purchase by the original retail
purchaser (the ‘Guarantee Period’). If a defect arises and a valid claim is received within the Guarantee Period,
at its option, the Company may either (1) repair the defect at no charge, using new or replacement parts; (2)
replace the defective part with a new part or a part that is either the same as, or functionally equivalent to, the
original part; (3) replace the product with a new product which is the same as, or at least functionally
equivalent to, the original product; or (4) refund the purchase price of the product.
A replacement product or part assumes the time remaining on the Guarantee Period of the original product or
30 days from the date of replacement or repair, whichever provides longer coverage. When a product or part is
exchanged, any replacement item becomes the property of the consumer and the replaced item becomes the
Company’s property. When a refund is given, the product for which the refund is provided must be returned to
the company and becomes the Company’s property.
Lifetime Frame Guarantee
The Company guarantees the frame of its products against defects in materials and workmanship under
normal use for the lifetime of the product. If a defect arises and a valid claim is received under the Lifetime
Frame Guarantee, at its option, the Company will repair the defect at no charge, using new or replacement
parts or will replace the frame.
When a frame is exchanged, the replacement frame becomes the consumer’s property and the replaced frame
becomes the Company’s property.
The Lifetime Frame Guarantee covers the cost of parts and materials only. Services performed by the Company
in replacing the parts or materials or the frame may be subject to additional charges for labour and transportation.
Exclusions and Limitations
The 12 Month Guarantee and the Lifetime Frame Guarantee (the ‘Guarantees’) apply provided only that the
guarantee card has been correctly filled out and returned to the Company within 15 days from delivery of the
product to the original consumer.
The Guarantees do not apply to the following: (1) damage caused by accident, abuse, misuse, flood, fire,
earthquake or other external cause; (2) damage caused by operating the product outside the permitted or
normal use of the product; (3) damage caused to products that were not operated, maintained or serviced in
accordance with the Owner’s Manual; (4) to a product or part that has been modified or repaired otherwise
than in accordance with the Owner’s Manual or with the express written authority of the Company; or (5) to
normal wear or tear, normal maintenance, service or periodic adjustments necessitated by normal use.
In addition to the above, the Company shall be under no liability in respect of any defect arising from wilful
damage, negligence, or misuse.
The Guarantees only apply to the original purchaser and are non-transferable. Except in respect of death or
personal injury caused by the Company’s negligence, the Company shall not be liable by reason of any
representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law
or under the terms of the Guarantees, for any indirect, special or consequential loss or damage (whether for
loss of profit or otherwise), costs, expenses or other claims for compensation whatsoever (whether caused by
the negligence of the Company or its employees or otherwise) which arise out of or in connection with the
supply of the product(s) or their use or resale, and the entire liability of the Company under or in connection
with the products and the Guarantees shall not exceed the price paid for the products.
Any descriptions, specifications, samples, models, bulletins or similar materials used in connection with the sale
of products by the Company are only for information and should not be construed as warranties.
The consumer’s statutory rights are not affected by the Guarantees.
Technical Information Regarding EMI
Important Technical Information regarding Electromagnetic Interference (EMI)
The intensity of interference from electromagnetic energy is measured in volts per meter (v/m), which refers
to the strength of the electrical source (voltage) as it relates to the distance away from the object being
considered (in meters). Resistance of a scooter/wheelchair to certain EMI intensity is commonly called its
“immunity level”. 20 volts/meter is a generally achievable and useful immunity level against interference from
radio wave sources (the higher the immunity level, the greater protection).
Your scooter has been tested and found to meet the required immunity level from Electromagnetic Interference
(20v/m): the recommended density of interference from electromagnetic energy.
Warning! Even with the immunity level of 20 volts/meter, certain precautions must be followed to ensure your
scooter/wheelchair will not be affected by outside electromagnetic sources.
• Do not operate devices such as CB radios or mobile phones while the vehicle is switched on.
• Avoid getting close to transmitter masts, such as television and radio masts.
• Note you may experience interference when close to ambulance or fire stations.
If your vehicle starts to operate by itself switch it off and report this to your Dealer.
Rascal Ventura Scooter Owner's Manual and Service Record
Technical Specification - Rascal Ventura Scooter
Wheelchair type Class
Class A, B or C
Class C
Department of Transport Class
Class 1 2 or 3
Class 3
Overall dimensions fully assembled
length x width x height mm (in)
1310 (51.6) x 684 (26.9) x 1073 (42.3)
Dimensions seat and tiller folded
length x width x height mm (in)
1310 (51.6) x 684 (26.9) x 858 (33.8)
Maximum carrying capacity
kg (lbs)
159 (350)
Mass (weight) including 50 Ah batteries
kg (lbs)
119 (262)
Mass (weight) of chassis (heaviest part) w/50 Ah batteries kg (lbs)
100.9 (222.4)
Standard battery voltage and capacity
volts and ampere hours
12V / 50Ah x 2
Type of seat
Captain (enhanced) - swivel, head rest, reclining/folding back & arms with
width/height adjustment and seat slide function.
Mass (weight) of swivel seat
kg (lbs)
18 (39.6)
Wheel/tyre dimensions
front & rear mm (in)
105 x 90-50 (4.1 x 3.5-6)
Type of tyres
Tyre Pressures normal front/rear
p.s.i. (bar)
36 (2.48) / 36 (2.48)
Maximum speed
km/h (m.p.h.)
12.87 (8)
Minimum braking distance from maximum speed m (ft)
2.9 (9.5)
*Range with standard battery option
km (miles)
Up to 37 (23)
The turn-around width
m (ft)
1.85 (6.06)
Turning diameter
m (ft)
3.18 (10.43)
The maximum safe slope
degrees of slope
10˚ - Do not exceed the scooter may topple
The maximum climbing ability facing upwards
degrees of slope
Maximum user weight @ 10˚ uphill
kg (lbs)
159 (350)
Maximum user weight @ 10˚ downhill
kg (lbs)
159 (350)
Ground clearance
mm (in)
90 (3.54)
Maximum obstacle climbing ability
mm (in)
100 (4)
Maximum safe descendible kerb height
mm (in)
100 (4)
Force to operate Accelerator control
Newtons (lbs)
2 (0.45)
Force to operate Freewheel lever
Newtons (lbs)
45 (10.1)
Force to operate Emergency brake lever
Newtons (lbs)
60 (13.5)
Ambient operating temperature range
USB Accessory outlet
˚C (˚F)
Voltage & max. current
2 (35.6) to 40 (104)
5V dc / 3 Amps
This scooter meets the relevant requirements of ISO 7176:14 2008 *Range on full charge and flat ground. Due to a policy of continual improvement,
Electric Mobility Euro Ltd. reserves the right to change specifications without prior notice.
Rascal Ventura Scooter Owner's Manual and Service Record
Rascal Ventura Scooter Owner's Manual and Service Record
Brochure Request
Do you have a friend or colleague that would be interested in an Electric Mobility product?
If so cut out this coupon and send it to the address shown on the back of the manual.
My Dealer’s Company name is:
Please can I have a free no-obligation home demonstration.
Please send me a brochure of the range of products.
My friend’s name is:
My friend’s address is:
My friend’s telephone number is:
If you are visually impaired, please contact the Company to discuss your requirements. However, you should
not drive a vehicle in a public place if you cannot see well enough to ensure your own, and others safety.
Postage will be paid by: Electric Mobility Euro Ltd., FREEPOST (SWBI 1045), Ilminster, Somerset, TA19 9ZA
Dealer Information - Guarantee Card
This section is to be filled out by the Dealer and sent to Electric Mobility Euro Ltd.
Product Description:
Serial No.:
Invoice No.:
Customer Name & Address:
Telephone No.:
Email address:
Did you buy on the Internet?
or through a local dealer?
Please tick the relevant box.
Date received at Dealers:
Postage will be paid by: Electric Mobility Euro Ltd., FREEPOST (SWBI 1045), Ilminster, Somerset, TA19 9ZA
Electric Mobility Euro Ltd.,
TA19 9ZA
Electric Mobility Euro Ltd.,
TA19 9ZA
Service Log
Notice for the Service Engineer.
Please make sure this part is stamped and dated after each service.
Dealer stamp - 1st Service
Dealer stamp - 2nd Service
Dealer stamp - 3rd Service
Dealer stamp - 4th Service
Dealer stamp - 5th Service
Dealer stamp - 6th Service
Dealer stamp - 7th Service
Dealer stamp - 8th Service
Rascal Ventura Scooter
Manufactured by
Electric Mobility Euro Limited, Canal Way, Ilminster, Somerset TA19 9DL
Telephone: 01460 258100 www.electricmobility.co.uk
E. and O.E. Issue 3: 01/2014
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