SX-695

End User Guide

Retail

1

SX-695

Feature Guide

 299 departments

 18500 PLU‟s (standard) 35600 PLU‟s (extra memory)

 58mm thermal receipt & journal printers

 99 clerk interrupt holds with auto store after pre set time limit

 PC link for easy programming and advanced sales reporting

 Scanning with easy programming, price check, PLU delete and

re-ordering features

 Optional Pre-loaded Retail File

 Shelf Edge Labels

 Mix and Match

 Stock Control & Advanced Reports – Best Sellers / Non Movers

 Programmable keyboard layout

 Drawer alarm with programmable timer

 Advanced Training mode

 Management control

 Age Verification

 Supports Newspapers and Magazines

 IRC Networking

 Dallas Key

 Kitchen & Wide Receipt Printer Link

2

Please Note: By amending program details using this user guide you automatically accept full responsibility for any changes you make to your system as a result of using the information contained in the guide. Please ensure that any changes made to your system are carried out by a suitably qualified person who understands the implications of those changes. It is always preferable that you talk to the reseller who supplied you as your terminal may have been configured specially for your needs. Changes made by you may conflict with settings originally made by your supplier. Specifications are subject to change without notice and whilst all efforts have been made to ensure the validity of these documents, we accept no responsibility for any omissions or errors contained in them.

3

INDEX

Power Switch

Rear Display

Cash Drawer

Control Lock

Paper Rolls

Scanner

Programming Layout

Date & Time

Retail Preloaded/Newspapers

Basic Sale/Split Payment

Multiple Sale/Quick Tender Keys/Price Check

Receipt On-Off/Cancel

Return/Void

Last Item Void/No Sale

Discount

Clerk Hold

Easy Price & Name Change

PLU Delete

Stock

Re-Ordering

Age Verification

Shelf Edge Labels

Mix & Match/Cashback

X/Z Report/Housekeeping

Error Messages

F.A.Q

Glossary

4

5

6

7

8

9

– 10

11

12

13

14 - 15

16

– 17

18

19

20

21

22

– 24

25

26

– 27

28

29

– 30

31

32

– 33

34

35

36 - 38

39

– 40

41

42

– 45

GETTING STARTED

The Main Power Switch

The main power switch is located on the right-hand side of the SX-695.

The switch must be in the ON position before the ECR is operational.

5

The Display

GETTING STARTED

The customer display screen can be lifted and rotated for the best viewing angle.

By programmable option, the control lock position can be temporarily displayed and a warning tone sounded each time the key position is changed.

6

The Cash Drawer

GETTING STARTED

A delay can be set so that if the drawer is left open for more than a designated number of seconds, an alarm will sound.

It is possible to program the ECR so that it cannot be used for transactions when the drawer is open.

Whenever the ECR is not in use (i.e. at night), the control lock should be turned to the „L‟ position and the cash drawer emptied & left open to avoid damage in the event of a break in.

7

CONTROL LOCK

The control lock allows you to change between the various functions on the till. The till is equipped with nine positions. To change the position use the owner‟s key

(marked with [OW]), manager‟s key (marked with [MA]) and the operator‟s key

(marked with [OP])

OP : Key for Operator can access "L" and "R" positions

MA : Key for Manager can access "P1", "L", "R", " X1", "V" and "Z1" positions.

OW: Key for Owner can access all key positions

The following table shows the modes the cash register is equipped with.

Mode

P1 - Program 1

Functions

Used to program "Date", Department, PLU, Tax etc. mode

L - Lock mode

Used to lock the cash register. This position disables all operations.

R - Register mode Used to process sales transaction

Read mode

X1

(T)

Used to read and print the Sales Reports．

Used for training the operator.

V - Void mode Used to void the registration.

Z1 - Reset mode Used to reset and print the Sales Reports

X2 - Periodical read Used to print periodicals information report. mode

Z2 - Periodical reset Used to read and reset the periodical sales information. mode

P2 - Program 2 mode

Used to program "SYSTEM FLAG", "KEY LAYOUT",

"TRANSACTION NAME" etc. System mode is accessible from the P2 mode.

8

PAPER ROLLS

Installing the Paper Rolls into your SX-695



Your cash register comes fitted with 2 thermal printers which use 58mm

paper rolls.

Receipt Roll

1. Lift up the printer cover from the back

2. Press the Receipt Release Button located under the protective flap above the keyboard

3. Remove the old till roll & drop the new till roll into the holder with the paper feeding from underneath

4. Push the set plate down securing the paper in place

5. To feed the paper press the RF button on the keyboard

9

Journal Roll

1. Press the Journal Release Button located under the protective flap above the keyboard

2. After removing the previous Journal drop the new till roll into the holder with the paper feeding from underneath

3. Feed enough paper in order to connect to the printer spool

4. Insert the end of the roll into the slit and wind the paper around the spool a couple of times

5. Push the set plate down securing the paper in place

6. Place the audit spool back into the cradle

7. To tighten the slack on the paper press the JF Key on the keyboard

8. Replace the printer cover

Note



As thermal paper is used you can only print on one side. If you install it the wrong way round (the heat sensitive side away from the print head) it will not print.



Once the till is installed whenever the paper rolls require changing, please press the Release Key to enable the till.

RLS

10

Scanner

GETTING STARTED

The SX-695 has a connection for a handheld scanner to be attached in a retail environment. The connection port for the scanner is located on the rear of the till (Com 1). Once the scanner is connected and till powered on the scanner will beep to acknowledge connection. You will then need to reboot the till in the 'P2' position with the RF Key held down.

11

PROGRAMMING LAYOUT

This is the default programming layout which is always activated when the key is turned to the „P‟ position.

12

New BkSpace

Feature

DATE & TIME SETTINGS

Insert the manager program key (MA) in the control lock and turn to the P1 program position

Press the down arrow once to DATE and press enter

ENTER

To set the date, enter as year-month-day format.

Example: For 16 th

June 2010

DATE: 20100616 Enter Key

2

0

1

0

1

6

ENTER

To set the current time, use 24 hour format.

Example: To set 10:15 AM

TIME: 1015 Enter Key

1 0 1 5

0

ENTER

6

13

RETAIL PRELOADED

Your system may have been preloaded with a stock file containing popular products etc. This section will describe the operation of getting the most out of this preloaded system.

There is no need to program an item from scratch. Simply add the price at the point of sale and the product name will be automatically stored for future sales. If the item is not in the retail file, the department name will be used instead.

With the key in the 'R' Position scan your product.

The till will prompt

PRICE+DEPT?

Enter the price followed by the relevant department this product applies to.

The example below shows if a customer brings a can of drink to the till that has price of £1.20:

1 2 0

DRINKS

If this item is in the database, the next time it is scanned through the till it will display the name of the product and the price that was set (in this case £1.20)

If the product is not in the database it will still sell at the desired price and use the department name. Note If the incorrect dept/category was selected, you can use the Dept Link button in the P1 position to rectify.

NEWSPAPERS

Newspapers have barcodes which change every day.

The SX-695 will allow the user to scan a Monday Newspaper and enter the price.

This will now work automatically for each weekday as the SX-695 has an intelligent

Newspaper system. The Newspaper names are already pre-loaded for convenience

On the Saturday the till will recognise it is as a Saturday barcode & request the price.

14

Magazines and Local Newspapers are also pre-loaded and also adopt this simple function.

To add a newspaper to the system, scan the newspaper in the R position. Enter a price (e.g 40p) and press the Newspaper Dept on the keyboard.

4 0

NEWSPAPERS

NOTE:

The following can be actioned when the till is live in shop or before installation. If this is setup prior to use, you will need to take a 'Z2' report in order to reset the sales before live transactions begin. Please see Reports section.

15

BASIC SALE

To sign on the the till either enter your user number followed by the Clerk No. key or press your direct user button.

CLERK

No.

OR

CLERK

1

Scanned Items

To complete a basic sale scan the product, this will display the price of the item.

Then use the Sub-Total Key to display the amount of the transaction. You can then enter the amount of money tendered & the relevant tender type to complete the sale. The example below shows an item scanned (bottle of drink, £1.20) and being tendered using the cash key for an amount of £5.

SCAN ITEM

SUB

TOTAL

5

0

0

CASH

TEND

The till will then issue a receipt and indicate the change due. In this case it would be £3.80

NOTE:

If your scanner is not being used you are still able to sell barcode listed products.

Enter the barcode number of the product followed by the PLU Key

BARCODE NUMBER

PLU

This will sell the relevant product. Now you can continue the sale as normal by entering more items or sub-totaling and tendering the sale.

SUB

TOTAL

1

0 00

CASH

TEND

16

Non Scanned/Open Items

To complete a basic sale enter the desired amount and press the relevant

Department/PLU Key, then use the Sub-Total Key to display the amount of the transaction. You can then enter the amount of money tendered & the relevant tender type to complete the sale. The example below shows an amount of £5.00 being entered into Department 9, Sub-Totaled & Cash of £10.00 being paid.

5

1

0

0

0

0

DPT

9

0

SUB

TOTAL

CASH

TEND

The till will then issue a receipt and indicate the change due. In this case it would be £5.00

SPLIT PAYMENT

Split payment can be used if required. Once you have entered your sale and sub totaled then enter the cash amount that is being tendered first and complete the sale with the card amount tendered. The below example

2 0 00

DPT

2

SUB

TOTAL

1

1

0

0

00

00

CASH

TEND

CARD

17

MULTIPLE SALE

Q/F

Enter the Quantity, press the multiply button, enter the amount followed by the relevant Department/PLU button. The example below shows 2 items of £2 being sold into Department 7.

2

Q/F

2

00

DPT

7

CASH

TEND

QUICK TENDER KEYS

£10

You can use the quick tender keys to complete a sale instead of just pressing cash or manually entering your amount. These buttons are marked £50, £20, £10 & £5.

The example below shows a sale of £7.99 in Department 4 and tendered using the

£10 quick tender button.

7

99

PRICE CHECK

DPT

4

PRICE

CHECK

£10

To check a price of a product, press the PRICE CHECK button before pressing an item. This will display the price of the product without selling it. To sell the item press the item again.

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RECEIPT ON/OFF

RECEIPT

ON/OFF

It is possible to switch the receipt print off and on by pressing the Receipt On/Off button. If you require a receipt after the sale has completed. Press the 2 nd

Receipt button. When the receipt is off an LED indicator will be on the Display.

RECEIPT

ON/OFF

2nd

RECEIPT

Please note, If using Clerk Interrupt then sign on firstly before pressing the receipt button

CANCEL

CANCEL

To cancel a transaction whilst in process press the Cancel Key at any point during the Sale. The below example details a sale being canceled after three entries:

7

3

1

9

9

5

5

9

00

DPT

3

DPT

2

DPT

1

CANCEL

19

RETURN

RET

You can return an item sold outside of the original transaction by pressing the Return key, entering the amount, selecting the relevant Department/PLU and using the Tender key. The example below shows a Return a sale of £5.99 into

Department 3.

RET

5 9 9

DPT

3

CASH

TEND

VOID

VOID

You can void an item outside of the original sale by turning the key to the 'V'

Position, pressing the Void Key and entering the transaction as was sold.

The below example shows a Void on a transaction of £20.00 into Department

2.

VOID

2 0

00

DPT

2

CASH

TEND

20

LAST ITEM VOID

EC

You can void the last item entered during a transaction by pressing the Error

Correct Key.

The below example shows two items being entered and the last item voided using this function.

4

0 00

DPT

8

CASH

TEND

2

EC

0

00

DPT

7

CASH

TEND

This will then void the last item (£20.00 into Department 7)

#/NS

NO SALE

The No Sale Key can be used to open the draw outside a transaction. Press the button and the draw will open and a ticket prints for confirmation that a No Sale has been actioned.

#/NS

21

-%

DISCOUNT

You can discount an amount (monetary or percentage) from individual items or off the total sale value.

NOTE:

by default on our programs these are preset at 10%

The below example shows a £10 sale being discounted 10% by the preset -% button

1 0 00

DPT

1

SUB

TOTAL

-%

CASH

The below example shows an item of £5 being discounted 10% by pressing the -% button

5

0

0

DPT

3

-%

SUB

TOTAL

CASH

22

NOTE:

If the -% button does not have a preset discount then simply enter your required amount (10 = 10%) before pressing the -% button.

The below example shows a transaction of £20 being discounted £1 by pressing the - button

2

-

0

00

DPT

2

SUB

TOTAL

CASH

The below example shows a transaction of £2 being discounted £1 by pressing the - button

2

-

0 0

DPT

6

SUB

TOTAL

CASH

NOTE:

If the - button does not have a preset discount then simply enter your required amount (100 = £1) before pressing the

– button.

23

NOTE:

A charge can also be added to items/transactions. This operates in the same manner as the procedures above only with the +% button.

+%

24

CLERK HOLD

CLERK

No.

The SX-695 can place a transaction on hold, allowing the user to serve another customer. When the held transaction is to be recalled, the hold button can

be pressed, recalling the previous sale. Further items can be added, or the transaction can be tendered.

Sign On with your relevant ID followed by the Clerk button. e.g.

1

Start a sale

CLERK

No.

2

0 00

Press the HOLD key to store the sale

HOLD

DEPT

7

The till can now be operated by other Clerks

To retrieve the previous sale simply press the HOLD key.

HOLD

Note

It is possible that your dealer has configured Clerk Interrupt. This is very similar to the above example but Clerk Interrupt allows up to 40 individual holds, and the clerks can simply overlap each other. This feature requires compulsory sign on for every transaction.

25

EASY PRICE/NAME CHANGE

PRICE

CHANGE

PRICE CHANGE

This button is used to change the prices of PLUs that are located on the keyboard.

Turn the key to V position on the control lock



Press PRICE CHANGE.

PRICE

CHANGE



Enter the new price and press the item button. The new price has now been set.

3 5 0

COKE



Repeat the above until all desired products have been completed



Press PRICE CHANGE again to finish entering price changes.

PRICE

CHANGE

NAME CHANGE

This button is used to change the names of PLUs that are located on the keyboard.

Turn the key to 'V' position on the control lock



Press NAME CHANGE.

NAME

CHANGE

26



Enter the new name using the alpha text buttons.

T

E

A



Press the 00 button

00



Press the required product

TEA



Repeat the above until all items have been changed.



Press NAME CHANGE again to finish making name changes. A list of changed items will be printed on the receipt roll.

NAME

CHANGE

27

PLU DELETE

PLU

DELETE

(V)

The PLU batch delete function allows PLUs to be easily removed from the system without the need to reprogram in „P1‟

Individual PLU Delete

Turn the key to the „V‟ position on the control lock. Enter 99 followed by the PLU

Delete button.

9

9

PLU

DELETE

(V)

This will display the message DELETE PLU MODE?

Enter 99 followed by the PLU Delete button to confirm

9

9

PLU

DELETE

(V)

This will display the message PLU DELETE ON

Press the PLU to delete on the keyboard or scan the barcode, continue until you have actioned all the items that require deleting. Once complete press PLU Delete to end the function.

PLU

DELETE

(V)

NOTE:

Any PLUs with sales against them will not clear, instead the message

„REPORT NOT CLEAR‟ will appear. These PLUs can only be deleted after all the sales against them have been cleared.

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STOCK

CURRENT

STOCK

The Stock Level is programmed in P1, PLU INVENTORY or PLU.

STANDARD: Enter the minimum stock level into this field. Used to trigger the Low Order Warning and the Re-Order List.

INVENT NOW: The current stock level, modified by INVENT IN and

INVENT OUT.

INVENT IN: Used to add newly arrived stock to an existing inventory item.

INVENT OUT:

Used to take stock out of the store‟s inventory, for example, transfer to another store etc.

NOTE:

If the Low Order Warning is enabled when the sales are beneath the level set any attempt to sell the item will display the current level of low stock.

CHECKING STOCK FOR SCANNED ITEMS

There are 2 ways of checking stock. The first way is to press the PRICE/STOCK

CHECK button

PRICE/

STOCK

CHECK

29

Scan the desired item.

The price and stock level for this product is displayed.

The second method is to turn the key to P1 on the control lock and press the

CURRENT STOCK button.

CURRENT

STOCK

Scanning the desired item will display the stock level for that product.

UPDATING STOCK/INVENTORY FOR SCANNED ITEMS

It is easy to update the inventory of products. To add new stock to an existing

Item, turn the key to P1 on the control lock.

Press the ADD STOCK button

ADD

STOCK

Scan the item and enter the quantity of stock to be added e.g. 10 = 1000

followed by the ENTER button.

SCAN ITEMS

1

0

0 0

ENTER

Repeat for any additional stock items

NOTE:

The same procedure is used for deleting stock items or adjusting the minimum stock levels. Just substitute the ADD STOCK button for the relevant one below.

DELETE

STOCK

MINIMUM

STOCK

30

RE-ORDERING

REORDER

Once a product‟s stock level falls below the low level stock value, it will automatically be placed on a re-order list, which can be printed out later. It is also possible to manually select an item to be placed on this list. Simply press the

REORDER button, and scan the desired items or press the product buttons on the keyboard.

REORDER

PLU Group

2 Title

(Supplier)

French Cuisine Baker

Current Stock Description Re-Order

EAN Number

(Only If

Programmed)

2 x

French Stick

5000478044037

Re-Order QTY ---->

PLU

Description

Cash and Carry

Current Stock Description Re-Order

5 x

4 x

Digestive 250g

5000412006602

Re-Order QTY ---->

Cornflakes 1 Kg

Re-Order QTY ---->

31

AGE

VERIFY

AGE VERIFICATION

The SX-695 has the ability to mark products for age verification. If any of these items are sold, the system will enforce an age verification entry. Once verified this will allow all products to be sold until the end of the transaction.

Once prompted, there are two ways of verifying the age. The first method is if the person buying the product looks over the required age and does not need to produce any identification. By simply pressing the AGE OK button this will verify the item and allow all further items to be sold until the end of the transaction. The example below shows a sale of cigarettes for £6.15 using the Age OK button and tendered using the cash button.

AGE

OK

SCAN PRODUCT

(CIGARETTES)

CASH

SUB

TOTAL

6

1

5

The second method is if Identification is required. By entering the date of birth the form of identification followed by the AGE VERIFY button, this will check the required age before allowing the transaction to continue. The birthday is printed on the receipt and journal for security reasons. The example below shows a sale for cigarettes using the date of birth 15 th

July 1979 and the Age Verify key to allow the sale.

SCAN PRODUCT

(CIGARETTES)

The till will ask the operator to verify the customers age.

Type in the date of birth in the format below & press the Age Verify button. You can then re-scan the item & continue/complete the transaction.

32

1

7

SCAN PRODUCT

(CIGARETTES)

SUB

TOTAL

6

5

9

0

AGE

VERIFY

7

1

5

1

CASH

9

33

SHELF EDGE LABELS

SHLF

EDGE

The SX-695 can print out a Shelf-Edge label for each product. The Shelf Edge label will have the product name, price, barcode number and barcode.

When a product has been changed in the „P1‟ position, or by using the easy price/name change feature, it is marked for a shelf edge label. When the Print SEL command is used, any product marked will print.

To print the shelf edge labels, turn to the „X2‟ position and press the Shlf Edge button. See the programming layout.

SHLF

EDGE

To print single shelf edge labels, turn to the 'R' position and press Manual Label

MANUAL

LABEL

(R)

change and then scan.

NOTE:

The shelf edge label can print double size. Please contact your dealer if you want to activate this feature.

34

MIX & MATCH

The mix and match function can be used to automatically discount items that are sold as a pre-set quantity. The Mix and Match promo will be displayed on the customer display. When programmed these will trigger during a normal transaction discounting the relevant offer. There are various different types of mix & match.

Buy 2 get 1 free. Buy a specific amount of products for a fixed price and the free gift offer. Your dealer will be able to set the relevant offer up for you.

CASHBACK

Sign On

Sell Items

CLERK

1

7

9

9

DPT

3

4 9

9

DPT

5

Sub Total

SUB

TOTAL

Enter the Cashback amount and press the Cashback button and finalize with the

Cashback Tend function.

1

0

0 0

CASH

BACK

CASH

BACK

TEND

NOTE: There needs to be enough Cash In Drawer to complete the CASHBACK

Function

35

X/Z REPORT

FULL

RPT

READ AND RESET THE SALES INFORMATION

The cash register is designed to maintain totals of all transaction data. Transaction data is maintained in the memory of the cash register as long as the system is plugged in and/or the battery back-up system is in effect. This data can be obtained in the "X1","X2","Z1" or "Z2" positions. The reading for the Management Reports is the same whether it is taken in the "X" or "Z" positions. The only difference is that the totals are reset to zero after a "Z" is taken.

X1 Position and X2 Position

There are two types of report that can be taken in the "X" position

"X1" - Commonly known as a "mid-day" reading. This prints an accumulation of transaction data and is not reset to zero unless a "Z1" report is taken. Use this position to print periodic readings of transaction data during the course of the day.

The “X1” Report can be taken simply by turning the Key to the “X1” Position and pressing the

FULL

RPT

"X2" - Commonly known as a "mid-week" or "mid-month" reading. This prints an accumulation of transaction data and is not reset to zero unless a "Z2" report is taken. Use this position to print periodic reading of transaction data during the course of several days.

The “X2” Report can be taken simply by turning the Key to

36

the “X2” Position and pressing the

FULL

RPT

Z1 Position and Z2 Position

There are two types of reports that can be taken in the "Z" position

"Z1"- Commonly known as an "end-of-day" reading. This prints transaction data and resets all transaction totals to zero except the non-resettable ground total (NRGT).

The machine will, however, still accumulate totals in memory until a "Z2" report is taken. The “Z1” Report can be taken by turning the Key to the “Z1” Position and pressing

FULL

RPT

"Z2" - Commonly known as a "weekly" or "monthly" reading. This prints transaction data either on a weekly or monthly basis and resets all transaction totals to zero except the Nonresettable ground total (NRGT). The “Z2” Report can be taken simply by turning the Key to th e “Z2” Position and pressing

FULL

RPT

NOTE:

If you do not have a pre-programmed Full Report button on your Keyboard then this report can also be taken by turning the Key to the relevant reporting position and pressing the Enter Key 3 times.

ENTER

X 3

37

OTHER REPORTS

Other reports are available on the SX-695. Below is a selection of popular ones.

The below reports can be taken in the X2 position by pressing the relevant report button.

Best Sellers (Q) Quantity

This report will print the Top 10 (customisable to 50) best sellers which have sold by quantity

Best Sellers (P) Price

This report will print the Top 10 (customisable to 50) best sellers which have sold by price

Worst Sellers (Q) Quantity

This report will print the Top 10 (customisable to 50) worst sellers which have sold by quantity. This indicates that maybe the price is too high, or the product requires improved marketing.

Worst Sellers (P) Price

This report will print the Top 10 (customisable to 50) worst sellers which have sold by price. This indicates that maybe the price is too high, or the product requires improved marketing.

HOUSEKEEPING

Once the system has gone live for a period of time, it is possible to delete items from the system to free PLU memory. There are 2 options:

Non Mover Report

– Deletes Items not Sold since last Z2

Non Mover Report 2

– Deletes Items that have had no price allocated

If you require this function please contact your dealer who will assist you.

38

ERROR MESSAGES

No.ERROR

MESSAGE

DESCRIPTION

1 KEY OP ERR Wrong key operation.

2 ENTRY OVER The exceeded number of digits was entered.

3 ENTRY ERR A wrong button was inputted.

4 MEMRY

OVER

Sales total amount has been exceeded.

5 PLS CLERK Required to input clerk ID.

7 ENTER AMT Required to enter amount.

8 ENT CVRS

11 NOT

PROGMD

12 CLS

DRAWER

Required to enter the number of covers.

Button has not been programmed.

Till drawer open.

13 INSERT CHK Required to set the paper.

14 NEW ROLL New till roll to be installed.

15 STOP

RGSTR

16 PLS

CASHIER

Required to do finalization.

Required to enter cashier

21 CHK RJ PRT Check the receipt or journal printer.

24 NO SPT TND Split tendering is not allowed.

25 OFF 5 SEC Turn off the power for 5 seconds.

26 PRESS CLR Press the Clear key.

27 PLS WAIT Please wait.

28 MLT DEF Double definitions.

31 PRS S TTL Press the Subtotal key.

34 PL LFT MNY Money in drawer is exceeding the preset amount.

37 RJ TEMP Heat trouble on receipt or journal printer.

38 RJ HEAD UP Printer header arms are not closed.

40 CHK ECR Operation error. Check the register.

41 PRESS RLS Press the RLS key

42 EJ ERROR Electronic journal memory error.

43 EJ NEAR

ERR

E/J memory capacity is nearly full.

44 EJ FINL ERR E/J memory capacity is very nearly full.

45 EJ FULL E/J memory is full.

39

48 BIRTHDAY

Input the customer‟s birthday.

49 CAN‟T SELL Age Verification.

52 CHK INVENT Check the inventory data.

55 RJ COM

ERR

Communication error of the receipt or journal printer.

56 OP ERROR Operation error.

60 CLE->RLS-

>2ND REPT TO

RELEASE

101 NO

NUMBER

102 CASH

DECL

104 CA-ID

REQD

Exceeded items/amount in registration. Sale needs to be tendered.

Number entered is incorrect.

Cash declaration is required.

Press the Clerk ID key.

105 EN CLK ID Enter clerk ID number.

106 NO

JOURNAL

130 POWER

FAIL

145 LOGO WR

ERR

152 LOGO LD

ERR

163 DATA LD

ER

164 WRONG

DATA

No electronic journal data.

Report canceled by power failure.

Failed to write logo data.

Failed to load logo data.

Failed to load the program data.

Data in the file is corrupt.

165 ERASING Internal flash memory is erasing.

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FAQ

Q: Till has no lights on display.

A: Ensure that till is running through a working power source and the power switch is in the correct position. Also check that the key is not in the R position

Q: Receipt and/or Journal is feeding but printing blank

A: The till uses thermal paper so will only print on one side. Ensure the paper has been installed the right way round. The shiny side should be the side the data prints on.

Q: The till has power but will not respond

A: Turn the control lock to the 'P2' position. Turn the till off for 30 seconds. When switching the till back on leave the control lock in the 'P2' position.

Q: The scanner has lost it‟s power

A: Firstly check that there is power to the Cash Register. Ensure that the scanner is connected securely to Com 1. If required perform a P2 reset

Q: The Drawer clicks but does not open

A: Ensure that the drawer is unlocked.

41 down the RF button. Once the till displays 'PLEASE WAIT' release the RF button and turn the control lock back to the 'R' position.

GLOSSARY

The following list describes the SX-6

95’s general terms and explanations for the functionality of the machine

DEPARTMENT

A department can be used for grouping purposes. When a product is sold, it will report under the heading of the designated department that the product is linked to e.g. Stationery. Departments can also be placed on the keyboard for manual price entry. Key in the amount and press the

relevant Department key

PLU

PLU stands for Price Look Up. These are the actual products that are sold on the cash registers e.g. Pen, Pencil. The PLU must be linked to a

Department category to function.

HALO

HALO stands for High Amount Lock Out. This allows the user to program a limit for each PLU/DEPT. e.g. an amount of no more than 10.00 can be entered or sold for a designated product

PRICE OVERIDE

The Price Override feature allows the user to override the pre-set price of a product. Key in the amount and sell the desired PLU

CASH, CHEQUE AND CARD

After items have been registered, a method of payment can be selected.

The amount of money given by the customer can be entered and the change given will be displayed

The totals report as cash in drawer, cheque in drawer and card in drawer.

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These will all add up to the net total when a report is taken.

CLERK ID

Each user (Clerk) can have their own unique password for operating the

Cash register. This is useful for security and for reporting purposes. The

Clerk ID key can also be used to toggle the receipt on and off.

For further information on programming of this feature see page 14

CLERK HOLD

This will allow a clerk to hold their sale in the ECR while another Clerk carries out a transaction.

Example

:

Sign on the Clerk, register some items and press the Hold key. The sale is stored in the cash register and the Display will show which clerks have outstanding sales.

There are a maximum of 5 clerk holds on the Cash register.

# / ST

The # key is the function for No Sale. This will open the drawer.

The ST key is the function for Sub Total. After registration of a few products, the Sub total key when pressed will display the total amount due and print on the receipt.

TOTAL

The total key is used to display the total amount due including any add on taxes.

The Total key is also used for printing a receipt after sale

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X-TIME

The X-Time key is used for multiplication.

Example

:

2) (X/TIME) (1.00) (DPT 1) would register a sale of 2.00 in Dept 1.

The key is also used for displaying the current time on the display

FC

The FC key is used for tendering in a foreign currency for example the

Euro. For further information to setting up this feature see page 27

RA

The RA key is the function for Received on Account. An amount that is entered into the RA key as cash will increase the cash in drawer. A popular use for this function would be to pay in a float.

Example:

Enter Amount

– Press RA – Press Cash

PO

The PO key is the function for Paid Out. An amount that is entered into the PO key as cash will decrease the Cash in drawer. A popular use for this function is a Float out system.

Example

:

Enter Amount

– Press PO – Press Cash

CANCEL

The Cancel key is used to Cancel the whole current transaction. All items within the transaction will be voided automatically. Press Cancel

at any point during the current transaction

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EC

The Error Correct key will void the last item that was registered. Simply press the EC key to void the last item

VOID

The Void key is used for voiding any item in the current transaction.

Example

:

Press Void

– 1.00 – DPT 1 or Press Void – Press/Scan PLU

RETURN

The Return key is used for voiding any item that was registered in a previous transaction.

Example

:

Press Return

– 1.00 – DPT 1 or Press Return – Press/Scan PLU

DISCOUNT (- Key)

The

– key is used to discount a whole amount from a transaction total.

For example a 50p Coupon.

Simply enter the amount to be discounted and press the

– key. The user can pre-set the

– key if required.

% Discounts

The -% key is used to discount a percentage from either a single item or a sub total of multiple items. The user can pre-set the -% key if required.

The +% key is used to add a percentage to either a single item or a sub total of multiple items. The user can pre-set the +% key if required.

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