Ioline FlexJet User manual

Ioline FlexJet User manual

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Manual
Ioline FlexJet User manual | Manualzz
Use r G u i d e
Ioline FlexJet™
User Notice
Trademarks
Ioline and FlexJet are trademarks of Ioline Corporation. HP is a trademark of the Hewlett-Packard Company. Other product names, logos, designs, titles, words or phrases mentioned within this publication
may be trademarks, service marks, or trade names of Ioline Corporation or other entities and may be
registered in certain jurisdictions including internationally.
Ioline Disclaimer
IOLINE CORPORATION PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND,
EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES
OR CONDITIONS OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO
EVENT SHALL IOLINE, ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY
INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES
FOR LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS
AND THE LIKE), EVEN IF IOLINE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES
ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT.
Limit of Liability Statement
It is the responsibility of the operator of the printer to monitor the performance of the printer and maintain it in proper working condition by following the instructions in this User Guide. It is the responsibility
of the operator of the printer to follow all safety precautions and warnings that are described in this User
Guide. Ioline Corporation is not responsible for injuries that may occur as a result of unsafe use. Ioline
Corporation is not responsible for substandard operational performance as a result of failure to maintain
the printer as described in this User Guide.
© 2003-2005 Ioline Corporation. All rights reserved. This manual may not be copied, photocopied, reproduced, translated, transmitted or converted to any electronic or machine-readable form in whole or in
part without prior written approval of Ioline Corporation.
Service and Support
If you require assistance with an Ioline product, your local Ioline dealer or authorized service center is
ready to help. Support information is also available 24/7 on the Ioline Web site—or you may contact Ioline
directly:
Ioline Corporation
14140 NE 200th Street
Woodinville, Washington 98072 U.S.A.
Ioline Customer Service Department
Monday through Friday
7:00 A.M. - 5:00 P.M. U.S. Pacific Time
Voice: 1.425.398.8282
Fax: 1.425.398.8383
[email protected]
www.ioline.com
Part Number 108186 Rev. 3
Ioline FlexJet™
Use r G u i d e
Images & Illustrations
Figure 1.
FlexJet: Lifting procedure ......................................................................................... ix
Figure 2.
The Ioline FlexJet printer front view ..................................................................... x
Figure 3.
The Ioline FlexJet printer rear view....................................................................... xi
Figure 4.
The Ioline FlexJet Printer front view close-up .................................................. xii
Figure 5.
The X- and Y-axes and origin ................................................................................. 14
Figure 6.
The serial cable and power cord sockets ........................................................... 16
Figure 7.
PC serial ports, COM 1 and COM 2 ................................................................. 16
Figure 8.
FlexPlot serial port set-up window ................................................................... 17
Figure 9.
Workflow: using FlexPlot for output .................................................................. 18
Figure 10. Workflow using FlexPlot for file conversion and output ............................. 18
Figure 11. The FlexJet Keypad .................................................................................................. 21
Figure 12. Plot origin point location on paper ...................................................................... 22
Figure 13. FlexJet Control Center Main Menu ............................................................... 24
Figure 14. The Hewlett-Packard 51645A (‘45’ cartridges) ................................................. 27
Figure 15. Ink cartridge installation ......................................................................................... 28
Figure 16. Installing the feed shaft ............................................................................................ 29
Figure 17. Installing the take-up shaft ...................................................................................... 30
Figure 18. The correct paper feeding path on the Ioline FlexJet printer ........................ 31
Figure 19. Taping the paper to the take-up shaft .................................................................. 32
Figure 20. Positioning the pinchwheels for 72-in (183-cm) paper .................................... 33
Figure 21. Inserting the dancer bars ........................................................................................ 33
Figure 22. Location of dancer bar channels ........................................................................... 34
Figure 23. Manually freeing the take-up shaft ........................................................................ 36
Figure 24. Taping over the front take-up bar sensor ........................................................... 38
Figure 25. Paper path for printing to the floor ..................................................................... 38
Figure 26. Cleaning the Drive Shaft ......................................................................................... 39
Figure 27. Calibration screen in Control Center ............................................................. 40
Figure 28. The Calibration box and measurements ............................................................. 41
Figure 29. Cartridge calibration window ................................................................................ 42
Figure 30. The Cartridge Alignment Box ............................................................................... 43
Figure 31. The Motion Adjust Box ........................................................................................... 43
Figure 32. The Frame Gap Box ..........................................................................................................44
Figure 33. Ink cartridge storage ............................................................................................... 46
Figure 34. Factory calibration sticker inside the Service Station ................................ 50
Figure 35. HP cartridges ink level indicator ................................................................................................ 52
Figure 36. Keypad LED lights .......................................................................................................... 53
Table of Contents
Safety & Cautions
Visual Reference Guide
Chapter 1
Overview
Chapter 2
Installation
Chapter 3
Operation
Getting Started ................................................................................................. 13
How The Ioline FlexJet Works ............................................................................................ 14
FlexJet Assembly ...................................................................................................................... 15
Unpacking the Printer .......................................................................................................... 15
Assembling the Stand ........................................................................................................... 15
Attaching the Printer to the Stand ................................................................................... 15
Connect the FlexJet to the Computer: Overview ........................................................ 15
Cable Connections ............................................................................................................... 16
Serial Configuration ............................................................................................................. 16
COM Port .............................................................................................................................. 16
Baud Rate ................................................................................................................................ 17
Other Serial Port Settings . ................................................................................................. 17
Software Setup Options ...................................................................................................... 17
Power On ..................................................................................................................................... 19
Installing FlexPlot and the Control Center ................................................................. 19
Keypad Controls ....................................................................................................................... 21
Start/Stop ................................................................................................................................ 21
Clean ........................................................................................................................................ 22
Quality ..................................................................................................................................... 22
Set Origin ............................................................................................................................... 22
Arrow Keys ............................................................................................................................ 23
Page Advance ......................................................................................................................... 23
Unroll ....................................................................................................................................... 23
Special Key Combinations .................................................................................................. 23
Roll Up .................................................................................................................................... 23
Reset Serial Port Baud Rate ............................................................................................... 23
Restore Factory Default Settings ...................................................................................... 23
The FlexJet Control Center ................................................................................................ 24
Overview ................................................................................................................................ 24
Changing System Settings . .................................................................................................. 24
Control Center Menu Bar Features ................................................................................ 25
File ............................................................................................................................................ 25
Communications ................................................................................................................... 25
Tools ........................................................................................................................................ 25
Help .......................................................................................................................................... 25
Control Center Menu Options .......................................................................................... 26
Software Version . .................................................................................................................. 26
Cartridge Count ................................................................................................................... 26
Get Plotter Data ................................................................................................................... 26
Plotter Data (check box) .................................................................................................... 26
Scale ......................................................................................................................................... 26
Frame Size .............................................................................................................................. 26
Loop Length ........................................................................................................................... 26
Line Width .............................................................................................................................. 26
Quality Setting ....................................................................................................................... 27
Measurement Units .............................................................................................................. 27
Consumables .............................................................................................................................. 27
Paper ........................................................................................................................................ 27
Ink ............................................................................................................................................. 27
Guidelines for Installing a Cartridge ................................................................................. 27
Printing a Marker ..................................................................................................................... 28
Overview ................................................................................................................................ 28
General Guidelines ............................................................................................................... 28
Power On ............................................................................................................................... 29
Loading Paper ............................................................................................................................ 29
Installing the Take-up Shaft ................................................................................................. 30
Feeding Paper ............................................................................................................................ 31
Tape Paper to the Take-up Shaft ....................................................................................... 32
Positioning the Pinchwheels ............................................................................................... 32
Insert the Dancer Bars .......................................................................................................... 33
Set an Origin .............................................................................................................................. 34
Sending Plot Files ..................................................................................................................... 34
Pausing a Marker Plot ............................................................................................................ 34
Canceling a Marker Plot ....................................................................................................... 35
Removing Markers from the Take-up Shaft ................................................................. 35
Manually Freeing the Take-up Shaft ................................................................................ 36
Automatically Freeing the Take-Up Shaft .................................................................... 37
Reattach Paper to the Take-up Shaft .............................................................................. 37
Printing to the Floor ............................................................................................................... 38
Chapter 4
Routine Maintenance
Cleaning the Drive Shaft ..................................................................................................... 39
Cleaning the Platenand Traverse ...................................................................................... 39
Cleaning the Support Blocks .............................................................................................. 40
Size Calibration . ....................................................................................................................... 40
Prepare the Printer (See the Operation chapter) ................................................................ 40
Use the Control Center to Gather the Calibration Data ........................................... 41
Enter the Calibration Data: ................................................................................................. 41
Cartridge Calibration . ........................................................................................................... 42
Prepare the Printer ............................................................................................................... 42
Cartridge Alignment ............................................................................................................. 43
Motion Adjust (Carriage Scan Alignment) ...................................................................... 43
Frame Gap (Paper ScanAlignment) ................................................................................... 44
Cartridge Maintenance and Handling ............................................................................ 44
Check Cartridges .................................................................................................................. 44
Automatic Cleaning Procedure ......................................................................................... 45
Manual Cleaning Procedure ................................................................................................ 45
Print Cartridge Storage ........................................................................................................ 46
Short-term Storage (7 days or less) ................................................................................. 46
Long-term Storage (greater than 7 days) ........................................................................ 46
Updating Firmware using the Control Center .......................................................... 46
Summary ................................................................................................................................. 46
Prepare the FlexJet for a Firmware Update .................................................................... 46
Check the Current Firmware Version .............................................................................. 46
Update the Firmware ........................................................................................................... 47
Manually Updating Firmware using TeraTerm™ ........................................................ 48
Summary ................................................................................................................................. 48
Prepare to Update the Firmware ...................................................................................... 48
Setup TeraTerm ...................................................................................................................... 48
Update Firmware .................................................................................................................. 49
Reset Calibration Values ...................................................................................................... 49
Chapter 5
Troubleshooting
Chapter 6
End Notes
Glossary
Index
General Troubleshooting ...................................................................................................... 51
Media Tracking ........................................................................................................................... 51
Printing Quality ........................................................................................................................ 52
Line Quality ................................................................................................................................ 52
Serial Communication .......................................................................................................... 52
Keypad Error Codes ................................................................................................................ 53
Legend ..................................................................................................................................... 53
Common Issues ........................................................................................................................ 54
Service & Support ................................................................................................................... 57
Getting Help ............................................................................................................................... 57
Customer Service .................................................................................................................... 58
Your Comments Are Requested ....................................................................................... 58
Before you contact Support ............................................................................................... 59
The FCC Wants You to Know ............................................................................................. 60
This booklet is available from: ........................................................................................... 60
Safety &
Cautions
The Ioline FlexJet has many fast moving components. Please read
and follow these safety guidelines before beginning operation of the
printer:
n
Do not try to repair the machine without factory authorization. Only qualified service personnel should attempt any
disassembly or access to internal components. If external
mechanical adjustments are necessary, turn off the printer and
disconnect it from all power sources (both the computer and
the wall outlet).
n
Be careful with hair, jewelry, or loose clothing near the printer.
They can become caught in the mechanical parts.
n
Never attempt to move the carriage by hand when the power is
on. Always use the Arrow keys to move the carriage. To park
the carriage safely in
the Service Station
and protect the print
cartridges, press the
Clean button.
n
Keep hands away
from the carriage
when the printer is in
operation. The carriage will automatically move to touch
the left end plate then
back to the right end
(the Service Station
position) when the
power is turned on.
Figure 1. Lift the printer head using the gray
bars to avoid injury to your fingers.
n
Never insert hands or other objects into the Service Station
area on the right side of the printer. The carriage occasionally
enters this area without warning and could collide with an
obstruction, potentially causing and injury.
n
Be careful when moving or lifting the printer. Moving the printer requires at least 2 people. To avoid injury to your fingers, do
not lift the printer by the end covers. Hold the gray bars on the
printer to lift or move it. See Figure 1.
n
Keep fingers away from the drive shaft when the printer is in
operation. Serious injury could result.
ix
KEY
A.
B.
C.
D.
E.
F.
G.
H.
I.
Left End Cover
Safety Cover
Right End Cover
Take-up Motor
Stand Leveling Foot
Feed Roll
Take-up Shaft
Feed Shaft
Stand
C
B
A
D
G
I
H
F
Figure 2. The Ioline FlexJet Printer Front View.
E
Visual Reference Guide
KEY
J.
K.
L.
M.
L
Take-up Motor Cable
Take-up Motor Outlet
Serial & USB Ports
Power Switch
N. Platen Leveling Foot
O. Cross-member
P. Paper Out Sensors
(hidden)
M
N
K
J
P
O
Figure 3. The Ioline FlexJet Printer Rear View (head tilted in maintenance position.)
xi
KEY
Q.
R.
S.
T.
U.
V. Take-up Sensor
W. Platen
X. Pinchwheel
Y. Drive Shaft Marker
Z. Traverse
AA.Carriage Assembly
Ink Cartridge Stall
Cartridge Stall Latch
Pinchwheel Lever
Keypad
Service Station
(Beneath Cover)
S
R
Q
T
AA
Z
Y
X
W
V U
Figure 4. The Ioline FlexJet Printer Front View Close-up (safety cover lifted for clarity.)
xii
Chapter 1
Overview
Getting Started
Thank you for purchasing the Ioline FlexJet.
This manual contains instructions and guidelines for setting up,
operating and maintaining the Ioline FlexJet printer. The following
components are needed to create markers:
n
A FlexJet assembled according to the directions outlined in the
FlexJet Quick Start Guide.
n
A computer system that is properly installed and has a functioning serial or USB port.
n
Apparel design software loaded into the computer according to
the installation instructions.
n
Printing media and ink cartridges that are within the guidelines
stated under the Operation chapter.
n
Depending on the communications setup, Ioline FlexPlot software is required if your CAD software does not create compatible files.
i
Note
In order to output to the FlexJet,
your apparel design software must
create plot files in HPGL 7475 or DM/PL format. Alternatively,
you can output markers using the
FlexPlot software, included with
the FlexJet. FlexPlot imports and
converts a variety of file formats
for output to the FlexJet.
i
Note
The Ioline Control Center
and FlexPlot will only run on
the Windows® 98/NT/2000/XP
operating systems. Most design
software provides drivers for
Ioline printers. Contact Ioline
customer service if you need assistance with drivers.
Ioline FlexJet User Guide
How The Ioline FlexJet Works
The FlexJet creates printed images through synchronized media and
carriage motion. Files are sent to the printer from a computer or file
server via a serial or USB connection.
When the printer receives a file, the electronic logic system translates
the vector image into X-axis (paper motion) and Y-axis (carriage motion) instructions and uses digital feedback to ensure plot accuracy.
The FlexJet breaks the plot file into frame segments in order to plot
long markers. The printer then rolls the frame segments onto a takeup shaft. The FlexJet can roll up to 600 yards onto the take-up shaft
at a time.
Right side of FlexJet
Left side of FlexJet
,/7%2%$'%/&0,/4
14
8
9
,%&4%$'%/&0,/4
Origin at right side of FlexJet
and lower left on plot
Figure 5. The X- and Y-axes and origin (top view, safety cover removed for clarity).
i
Note
In this manual the right and left
side refers to the right and left
side of the front of the FlexJet.
Design software usually refers
to the Origin (or Start Point)
as “lower left” because it is the
lower left corner of a plot. The
plot is usually oriented in the
printer rotated 90 degrees counter clockwise as shown in Figure
5. The lower left corner of the
plot is physically on the right side
of the printer.
Chapter 2
Installation
An overview of the complete setup procedure is described
in detail in the FlexJet Quick Start Guide. The FlexJet
Set-up, Operating and Maintenance Video, provided on
CD-ROM, also provides a helpful visual overview. Both
materials are provided in the Accessory Kit.
FlexJet Assembly
Unpacking the Printer
Carefully remove the printer from the box and place it on a flat, stable surface. This procedure requires two people. Check the packing
list to ensure that all of the accessories are present. (See the FlexJet
Quick Start Guide for more information.) Save all packing materials
and the box.
Caution
Do not hold the printer
chassis by the bottom
edge of the end plates
when attaching it to the stand.
Fingers and hands might get
pinched between the end plates
and stand legs. Hold the gray
metal top bars a few inches from
the end plates when handling the
head. (See Figure 1.)
Assembling the Stand
Assemble and level the stand using the hardware included in the Accessory Kit and directions outlined in the FlexJet Quick Start Guide.
Attaching the Printer to the Stand
Attach the printer to the stand with the top bars resting in the notches in the stand legs. Use the hardware as indicated in the FlexJet
Quick Start Guide.
Connect the FlexJet to the Computer: Overview
Connect the printer to your computer via serial cable (provided in the
Accessory Kit). The corresponding serial port on your computer may
be either a 9-pin or 25-pin male receptacle. If the computer has 25-pin
serial ports, a 25- to 9-pin adapter is necessary.
Once connected, select the correct port and data rate in your apparel
design software, FlexPlot and/or the Control Center. Consult the
design software manual or the dealer for further information. Information on configuring FlexPlot and the Control Center follows in
the Operation chapter.
Caution
Before connecting the
FlexJet to your PC, make
sure the computer and
the printer both have the power
turned off. Ioline recommends
using a surge protector power
strip for both the printer and the
computer.
16
Ioline FlexJet User Guide
Cable Connections
When connecting the FlexJet to the computer by serial cable:
1.
Make sure that power to the printer is off. Power is off when
the switch is in the “0” position, and is turned on when placed
in the “1” position.
2.
Connect the supplied serial cable and power cord to the panel
on the back right end cover of the printer. Lock the serial cable
to the port on the printer with the thumb screws.
COM
Ports
Figure 6. The serial cable and power
cord plug into the sockets in the back
of the right end cover.
Figure 7. A PC typically has two 9-pin
serial ports, COM 1 and COM 2.
3.
Plug the printer power cable into a wall socket or a surge protector.
4.
Make sure that power is off to the computer.
5.
Connect the serial cable to a 9-pin male serial port on the back
of the computer. (If your computer has a 25-pin connector,
acquire a 25-pin to 9-pin serial adapter to make the connection.)
Tighten the thumbscrews.
Serial Configuration
It is critical that the FlexJet Control Center, FlexPlot software, and
any other software that send data to the printer use the same COM
port and baud rate that the FlexJet is using.
COM Port
A PC typically has two external 9-pin male serial connections.
These ports are often listed in the system settings as COM 1 and
COM 2. Determine which port is connected to the FlexJet, then
select that port in all the software as instructed in the respective
software user guides. (See Figure 8.)
Chapter 2: Installation 17
Figure 8. FlexPlot Serial Port set-up window.
Baud Rate
The serial port on the FlexJet has an adjustable baud rate. Available
speeds are 9600, 19200, 38400, 57600, and 115200. The default is set
at the factory to 38,400. The baud rate is adjustable in the Control
Center in the Communications>Settings window.
Other Serial Port Settings
You may also need to set additional serial port settings, for instance,
when you use a terminal program. The recommended configuration
settings are:
Data Bits:
8
Parity:
None
Stop Bits:
1
Flow Control:
Software or Xon/Xoff
Software Setup Options
Ioline recommends using FlexPlot for marker making on the
FlexJet. FlexPlot offers the most robust and flexible workflow
available for creating output. It’s especially useful when many file
formats are used, a common situation for service bureaus. To set-up
and learn how to use the software, see the FlexPlot User Guide.
The FlexJet is designed to work in many different production environments. The type of marker printing you do will often determine
your preferred communication method. Two typical methods for
sending markers are:
1.
Plot directly from the marker or design software to the
FlexJet. (See Figure 9.)
Unlike other marker printers, the FlexJet is capable of operating
as a stand-alone device with no extra software running on the
computer. This method works if your CAD software includes
a driver for any Ioline product, such as the Ioline 600Ae or the
Summit 2200. It will also work if the CAD software can create a
compatible HPGL- or DM/PL- formatted file.
18
Ioline FlexJet User Guide
CAD
Software
HPGL
DM/PL
FlexJet
Figure 9. Workflow: output direct from CAD software (without FlexPlot).
2.
Use FlexPlot software to convert files before sending them
to the FlexJet for output.
The FlexJet includes the FlexPlot software which will convert
many different files into a format that is compatible with the
FlexJet. It also provides an advanced marker queue management system and other tools to optimize the performance of the
printer.
CAD
Software
[Network]
FlexPlot
HPGL
DM/PL
DXF
ASTM 6959
STD
(Alternate Configuration)
CAD
Software
+
FlexPlot
FlexJet
Figure 10. Workflow using FlexPlot for file conversion and output.
Chapter 2: Installation 19
Power On
Turn on the computer and the printer to make sure they both work.
The printer power switch is located next to the power cord on the
back of the machine, behind the keypad. When the FlexJet is powered up, the carriage will move toward the left side of the machine,
then return to the opposite side to park in the Service Station. The
OK light will turn red and the Square light will turn green on the
front panel after the start-up process has finished.
Installing FlexPlot and
the Control Center
The FlexJet includes two software interfaces: FlexPlot and the
Control Center. FlexPlot will import and queue plot files from
many design programs to optimize production operations. The
Control Center is an interface for adjusting parameters to optimize
printer performance. The printer comes with a CD-ROM which has
Microsoft Windows® 98/NT/2000/XP versions of the programs as
well as PDF user guides and the required Adobe® Acrobat® reader.
1.
Power on the computer and Windows®.
2.
Insert the Ioline CD-ROM into the CD-ROM drive (usually D:).
3.
The installation program should start automatically. If it does
not:
a.
Select the Start button.
b.
Choose Run.
c.
Type D:\IOSETUP (substitute the correct letter if the CDROM drive letter is not D:) and Click OK.
4.
Follow the instructions that appear on the screen.
5.
The FlexPlot User Guide has details on using the FlexPlot software. In this manual, see the section The FlexJet Control Center
for more details about the Control Center software.
Caution
Keep hands and loose
clothing away from all
moving parts of the
printer. Make sure the Service
Station opening in the right end
plate is not obstructed and that
the stall latches are lowered.
20
Ioline FlexJet User Guide
This page intentionally left blank
Chapter 3
Operation
Keypad Controls
The keypad provides access to the main functions of the FlexJet.
Figure 11. The Printer Keypad.
Start/Stop
The Start/Stop key toggles the FlexJet online and offline. If the
Start/Stop key is pressed during printing, the OK light turns red
and the machine will stop after it finishes printing the current scan.
The Arrow, Unroll and Paper Advance keys are active when in
STOP mode. When the Start/Stop key is pressed again, the printer
enters START mode, the OK light turns green and printing resumes
exactly where it stopped.
START mode
OK = green
Arrow keys inoperable,
printer online (ready to receive instructions).
STOP mode
OK = red
Arrow keys operable,
printer offline (not ready to
receive instructions).
22
Ioline FlexJet User Guide
Clean
Runs the print heads through a cleaning cycle in the Service Station.
Put the FlexJet in STOP mode and wait until the OK light turns red.
Then press the Clean button. If the carriage is not already parked,
it will return to the Service Station. After auto cleaning, the FlexJet
will react differently when you put it in green light (START) mode,
depending on what it was doing just prior to the cleaning:
FlexJet state before auto cleaning—e.g. what FlexJet reaction when put in
the printer is doing just before before it is
START mode after auto cleaning
put in STOP (red light) mode
Printing in START mode (OK light is green) Resumes printing
Idle in START mode (OK light is green)
Stays parked and capped.
Idle, in STOP mode (OK light is red)
Stays parked and capped.
Quality
Switches between the Best—or dark (600 dpi)—line mode and Draft
mode (300 dpi), which prints lighter and consumes less ink. You can
change line quality while the FlexJet is printing.
Set Origin
The Set Origin key sets the initial origin or starting position for the
marker. It’s best to always set a new origin point after cycling power.
To set a new origin, press Start/Stop until the OK light turns red
(STOP mode). Use the Arrow keys to move the carriage so that the
‘V’ notch and red LED light are positioned over the desired starting
point. Press the Set Origin key. The OK light will turn green, indicating the printer is ready to accept plot files. (See Figure 12.)
i
Note
Apparel design software usually
refers to the origin as “lower
left” because it is the lower left
corner of a marker. Because the
plot is usually oriented as shown
in Figure 5, it is physically on the
right side of the printer.
‘V’ Notch
Figure 12. The Set Origin key sets the marker origin point directly below the
top of the notched ‘V’ on the carriage base—located on the right side, near the
red LED light.
Chapter 3: Operation 23
Arrow Keys
Pressing the Arrow keys moves the carriage left or right. The Arrow
keys are only active in STOP mode (see Start/Stop), when the OK
light is red.
Page Advance
Pressing this button advances the paper in small increments. This is
useful if a plot was removed from the printer and you need a paper
leader to tape to the take-up shaft. The Page Advance key is only active in STOP mode (when the OK light is red).
Unroll
Unroll Material – Press the Start/Stop button until the OK light turns
red. Press and release the Unroll button. The printer will unroll a
short segment of paper from the take-up shaft.
Automatic Unroll – Press the Start/Stop button until the keypad
light turns red. Press and hold the Unroll button. The printer will
automatically unroll paper. To cancel Automatic mode, press the
Start/Stop key again.
i
Note
For more details on removing
plotted markers from the take-up
shaft see Removing Markers
from the Take-Up Shaft later in
this chapter.
Special Key Combinations
Roll Up
Use this function to roll material back onto the take-up shaft. Press
and hold the Unroll and Right Arrow buttons at the same time. The
rolling will continue until the dancer bar reaches the optical sensor.
The Roll Up key is only active in STOP mode (when the OK light is
red).
Reset Serial Port Baud Rate
This key combination will restore the serial port baud rate to the
default speed of 38,400. This is useful for diagnostic testing of the
communication system. Turn power off. Press and hold the Page
Advance key as you turn power on again. Continue holding the key
down until the OK light turns red and the Square light turns green.
Restore Factory Default Settings
This function replaces settings that are not working properly and can
be used when manual calibration is unsuccessful. This key combination will restore all calibration values to the factory defaults. Turn
power off. Press and hold the Unroll key as you power up again.
Continue holding the key down until the OK light turns red and the
Square light turns green.
+
+
1
+
1
0
0
24
Ioline FlexJet User Guide
i
Note
To avoid communication port
conflicts, do not simultaneously
run more than one application
that communicates with the
printer.
The FlexJet Control Center
Overview
The FlexJet Control Center is a utility program that does two things:
n
Allows you to adjust settings to tailor output (e.g. scale, line
width) from the computer.
n
Provides an interface to send completed files to the printer.
Figure 13. FlexJet Control Center Main Menu.
Changing System Settings
A variety of settings are adjustable to fit specific needs:
n
Make sure the printer power is on and that the initialization
process is complete. The carriage will park, the keypad OK
light will turn red and the Square light will turn green.
n
The Screen Menu displays the primary settings that are adjustable. The Menu Bar contains utilities for setting up the Control
Center and calibrating the FlexJet.
n
Changes only take effect after one of the Send buttons is
pushed.
Chapter 3: Operation 25
Control Center Menu Bar Features
File
Download Firmware
Allows the user to download the latest firmware version for the FlexJet.
See the section Downloading Firmware in the Routine Maintenance
chapter for more information.
Send Plot File
Print a PLT or PLX file.
Exit
Exit the Control Center.
Communications
Settings
Select the COM port and baud rate
to match the printer.
Send Command
Permits advanced users to manually
enter commands.
Automatic Buffer
Closing
Disables Buffer Close Timer. Improves
communications on some systems.
Aux Sensor
Controls the bottom Paper Out
sensor on new FlexJets or the Cover
Sensor on old FlexJets.
Cartridge Calibration
Displays tools to adjust print
cartridge alignment. See Routine
Maintenance for more details.
Size Calibration
Allows adjustment of the size calibration settings. See Routine Maintenance for more details.
About Your FlexJet
Displays license information for machines with upgraded print heads.
FlexJet Licensing
Sets the license key code to enable
inactive print heads in machines
pre-wired for expansion. Requires
firmware version 368.x or greater.
About
Displays Control Center version
information.
Tools
Help
26
Ioline FlexJet User Guide
Control Center Menu Options
Software Version
Displays the current installed firmware and boot loader version.
Cartridge Count
Displays how many cartridges are in active use by the printer.
Get Plotter Data
Reads and displays the current input box settings stored in the FlexJet.
Plotter Data (check box)
Indicates when the displayed settings were successfully downloaded
from the printer. If this box is unchecked, the Control Center was unable
to connect with the FlexJet and cannot display current settings. Check the
connections, baud rate and COM port. Press the Get Plotter Data button
to attempt to download settings if the process failed during startup.
Scale
The printer scale ranges from 1% to 999%. The factory default Scale
is 100%. A scale set to 50% prints at half size. Changes do not take
effect until the Set Scale button is pressed. Note: Both X- and Y-axes
are set independently.
Frame Size
Most design software sends long plots to printers by breaking them
into smaller pieces called frames. In general, design software does this
automatically and adjusts the Frame Size in the printer to match.
The Frame Size setting establishes clipping limits for each data
frame. If the printed size of a plot frame exceeds the frame size set
in the FlexJet, the excess is clipped or thrown away. (If the plot is
clipped, try increasing the Frame Size manually.) The factory-set
X-axis (paper direction) frame size is 46-in (116.8-cm), maximum is
21600-in (54,864-cm). Default and maximum Y-axis (carriage direction) frame size is 72-in (182.9-cm).
Loop Length
Controls the length of the take-up loop. Shortening the loop may
reduce paper tearing but runs the take-up motor more often.
Line Width
Controls the weight of the plotted line using line width. Three levels
are available; Thin, Normal, and Thick. Thin lines use less ink and
make fine details like Asian text and small pieces easier to see. Thick
lines use more ink to produce higher contrast lines.
Used in conjunction with the Quality Setting (see below), the FlexJet
provides six options for output quality, to enable you to produce
clearly visible lines using the least possible amount of ink.
Chapter 3: Operation 27
Quality Setting
Choose Draft or Best to control line density. Draft mode uses 300 DPI.
Best mode uses 600 DPI. A lower DPI setting uses less ink by creating
a fainter line. Higher DPI uses more ink but makes a darker line. Use
this setting in conjunction with the Line Width (see above) to find a balance between saving ink and making clearly visible lines.
Measurement Units
Choose between English or Metric units for settings display.
Consumables
Paper
Ioline recommends 27 to 35 pound recycled or bond paper, 36- to 74-in
(91- to 188-cm) wide. The feed system supports rolls up to 600 yds long.
Figure 14. The Hewlett-Packard 51645A (‘45’ cartridges)
are widely available.
Ink
The Ioline FlexJet requires Hewlett-Packard 51645A or ‘45’ cartridges.
Guidelines for Installing a Cartridge
1.
With the printer in STOP mode (red OK light), press the left
arrow key to move the carriage out onto the platen until all
cartridge stalls are exposed.
2.
Raise the safety cover. Open the blue stall latch and remove the
old cartridge if one is present. Squeeze the handle between your
fingers and pull forward, then up. Repeat for each cartridge.
3.
Insert the new cartridge with the print head pointing down
toward the rear of stall and at a slight outward angle. Press
firmly while rotating the top of cartridge toward the back of the
stall until it stops in an upright position. (See Figure 15.)
Ioline FlexJet User Guide
28
Figure 15. Insert ink cartridges at an angle into the cartridge bay. Lock in place with
the stall latch.
4.
Close the stall latch. If the cartridge is inserted properly, the
latch will snap shut and securely hold the cartridge. Do not
force the latch. If the latch does not close properly, remove and
reinsert the cartridge.
Printing a Marker
Overview
The basic steps required to print a marker on the FlexJet are:
1.
Turn the printer and computer power on.
2.
Load paper.
3.
Install cartridges in the stalls.
4.
Set an origin.
5.
Start FlexPlot or your design application.*
6.
Send marker/plot files.
These steps are outlined in the next several sections. In most cases
the design files are sent to the printer from FlexPlot or the design application. If necessary, use the Ioline Control Center to send design
files or adjust settings.
General Guidelines
*
Refer to the FlexPlot User Guide
for information on set-up and
configuration.
1.
Good paper loading makes good plots. Follow loading instructions carefully.
2.
Ensure that the paper roll is centered on the feed shaft by aligning the paper hub with the guideline marks.
3.
Keep the plastic feed shaft block clean and well lubricated.
4.
Use the FlexPlot software for optimal file management and
printing throughput.
Chapter 3: Operation 29
Power On
Caution
Turn on power to the computer and to the printer. The printer power
switch is located next to the power cord on the back. When the power
comes on, the carriage will move left across the platen then return and
stop on the right side. The front panel OK light will turn red and the
Square light will turn green when the printer is ready.
Keep hands and loose
clothing away from all
moving parts.
Loading Paper
1.
Before loading a new paper roll always make sure the drive
shaft is clean. See the Routine Maintenance section for more details.
2.
Place a paper hub in each end of the paper roll using a rubber
mallet.
3.
Slide the feed shaft through the paper hubs and the paper roll.
If a paper hub falls out, press it firmly back into the end of the
paper roll and reseat it with a rubber mallet.
4.
This step is very important. Center the paper roll on the feed
shaft by aligning the hubs with the black markings on the feed
shaft. Make sure the hubs remain securely in place.
Support Block
w/ Bearings
Feed Shaft
Paper Roll
(unrolls from
behind)
Hint
The FlexJet Set-up, Operating and
Maintenance Video, provided on
CD-ROM in the Accessory Kit,
provides a helpful visual overview.
Paper Hubs
Flanged Coupling
Support Block
(apply grease supplied in
the Accessory Kit)
i
Note
Make sure the paper unrolls from
behind and towards the printer.
Figure 16. Installing the feed shaft.
30
Ioline FlexJet User Guide
Caution
Never touch the take-up
key or flanged coupling
while they are rotating.
Serious
personal
injury
could result. Turn
power off
first.
5.
Use the supplied hex wrench to tighten both screws on each
paper hub.
6.
Check that the right support block is clear of debris and apply a
light coating of white lithium grease (supplied in the Accessory
Kit.)
7.
Lift the feed shaft ends, one at a time, into the support blocks.
Installing the Take-up Shaft
1.
If the take-up shaft has plotted markers on it, remove them. See
Removing Markers from the Take-up Shaft later in this chapter.
2. Turn the FlexJet on (the switch is on the back of the left cover.)
3.
Use the keypad Unroll key to rotate the take-up key until it is
oriented perpendicular to the support block opening as shown
in Figure 17.
4.
Put the take-up shaft into the front support blocks with the
flanged coupling at the right (keypad) end. Rotate the shaft
until the slot in the flanged coupling is aligned with the takeup key. When the shaft slot and the key are aligned, push the
take-up shaft into place until it is seated in the support block.
Use the keypad
to position TakeUp Key as Shown
Rectangular
Slot
Flanged
Coupling
Support Block
Figure 17. Installing the take-up shaft in the support blocks.
Take-Up Shaft
Chapter 3: Operation 31
Feeding Paper
Figure 18 represents the proper paper path. The diagram on the left
shows the paper after it is inserted properly and taped to the take-up
shaft. The figure on the right shows the result after the dancer bars
are inserted.
1.
Remove any printed markers from the take-up shaft and make
sure the carriage is parked in the Service Station before feeding
the paper. (To park the carriage, press Start/Stop. Wait for the
OK light to turn red and press the Clean button.)
2.
If the pinchwheels are lowered, raise them by pushing the
pinchwheel lever away from the machine.
3.
Pull a long leader of paper off of the paper roll and insert it
through the stand, behind the plotting head, over the rear top
bar, and between the platen and pinchwheels.
4.
Temporarily lock the paper in place by pulling the pinchwheel
lever toward the machine to lower the pinchwheels.
Pinchwheel Lever
Platen
Rear Top Bar
Take-up
Shaft
Front
Dancer Bar
Front Top Bar
Rear (Heavy)
Dancer Bar
Feed Roll
Proper Paper Path
After Loading
Paper Path when Ready to Plot
and Dancer Bars installed
Figure 18. The correct paper feeding path on the Ioline FlexJet Printer.
32
Ioline FlexJet User Guide
i
Note
When installing or retaping paper,
remove the rear and front dancer
bars and set them aside.
Tape Paper to the Take-up Shaft
1.
Stand in front of the machine.
2.
Place 3 short pieces of masking tape within easy reach on the
safety cover. (See Figure 19.)
3.
Holding the edge of the paper with one hand, use your free
hand to lower the pinchwheel lever to raise the pinchwheels.
4.
Grasp the front edge of the paper with both hands and pull 20in (51-cm) of paper over the platen and gray top bar and under
the take-up shaft. (See Figure 18 for the proper paper path.)
5.
Add tension to the feed roll by applying gentle pressure using
the bottom of your foot.
6.
To align the paper, gently pull it forward and side to side until
the tension feels even.
7.
Press and hold the paper on the center of the platen with your left
hand, then lower the pinchwheels to lock the paper in place.
8.
Attach the paper to the take-up shaft in the center and 2-in (5-cm)
from each end with the tape.
Tape the paper
in 3 places
Figure 19. Taping the paper to the take-up shaft.
Positioning the Pinchwheels
Pinchwheel position should correspond to paper size. Always place
two pinchwheels at the outside edges and evenly distribute the others.
1.
Ensure that the paper is loaded as described in the previous steps.
2.
Press and hold the paper on the center of the platen with your left
hand, then raise the pinchwheels by pushing the pinchwheel lever
away from the machine with your right hand.
Chapter 3: Operation 33
White Driveshaft Markers
Note
Ensure that the paper roll is centered on the feed shaft.
72 Inch Paper
Outer Pinchwheels
i
Inner Pinchwheel
Drive Shaft Bearings
Figure 20. Positioning the pinchwheels for 72-in (183-cm) paper.
3.
Make sure that the paper roll is centered on the feed shaft.
4.
Move the pinchwheels into their proper positions over a tread and
under the white markers on the traverse rail. (See Figure 20.) Do
not place pinchwheels over drive shaft bearings.)
5.
Lower the pinchwheels.
Insert the Dancer Bars
1.
Lower the pinchwheels by pulling the lever toward the machine.
2.
Hold the paper in place over the rear top bar and insert the rear
(heavy, gray) dancer bar into the rear dancer bar channel. Apply
gentle pressure to control the paper feed as gravity pulls the
heavy bar into the channel. See Figure 21.
3.
Insert the front dancer bar into the front dancer bar channels.
Rear Dancer Bar
(Gray heavy rod)
Front Dancer Bar
(Silver light rod)
Figure 21. Inserting the dancer bars.
Ioline FlexJet User Guide
34
Set an Origin
1.
Ensure that cartridges are installed in the carriage stall(s). (See
Guidelines for Installing a Cartridge earlier in this chapter.)
2.
Close the cover and turn on the power. After a brief pause, the
carriage will glide to the left end plate, then return for a cleaning in the Service
Station. When the
initial start-up proFront Dancer
cess completes, the
Bar Channel
OK light will turn
red and the Square
light will turn green.
3.
Press the Left Arrow
key to position the
carriage so that the
tip of the small ‘V’
notch in the base
is over the desired
starting point of the
plot. Close the safety
cover.
4.
Sensor
Window
Figure 22. Front Dancer Bar Channel.
Press the Set Origin key. The OK light will turn green. The
printer is ready to plot.
Sending Plot Files
Send plot files to the printer using FlexPlot or design software. Make
sure the power is on and that the paper is loaded as previously
described. Also, be sure that a new origin is set with the Set Origin
keypad button and that the printer is in Start mode (green light).
*
See the FlexPlot User Guide or
your design application user guide
for information on how to send
files to the printer.
Caution
Do not pull paper tight
between the drive shaft
and the take-up shaft while
printing is paused. Do not turn the
feed roll or take-up roll by hand
while printing is paused.
From FlexPlot:*
1.
Choose input file type and location then double click on the file.
2.
Conversion will occur and the Send to Queue button is activated. Press this button to add the file to the queue.
3.
Repeat steps 1 to 2 until the Queue contains all files you wish to
print.
4.
Press the Send button.
Pausing a Marker Plot
1.
Pause a plot by pressing the Start/Stop key.
2. The OK light will change from green to red. The FlexJet will finish
printing the current scan, then pause.
3.
Once the printing has paused, you may use the keypad keys to
move the carriage, paper, and take-up shaft. When the Start/Stop
key is pressed again (OK light changes from red to green) the
printer will begin printing again where it left off.
Chapter 3: Operation 35
Canceling a Marker Plot
1.
Press the Start/Stop key to place the printer in STOP mode (red
light). The FlexJet will finish printing the current scan and pause.
2.
To stop the computer from sending plot files to the printer,
click the Abort button in FlexPlot.
3.
Use the keypad Arrow keys to position the carriage for the start of
a new plot file as described earlier.
4.
Press the Set Origin key to ready the printer for the next plot file.
Removing Markers from the
Take-up Shaft
1.
Press Start/Stop until the OK light changes to red (STOP mode).
2.
Wait for the plotting to halt, then open the safety cover.
3.
Remove the front dancer bar. Place it in the small notches in the
brackets in the front cover hinges for storage.
4.
Cut the paper with the supplied cutting tool, using the groove
in the front of the platen as a guide.
5.
Use one of the following methods to remove completed markers:
Method 1: Unroll with the take-up shaft in place
a.
With the power off, rotate the take-up shaft by hand until
the rectangular opening in the flanged coupling is perpendicular to the opening in the support block (see Figure 17).
b.
Remove the shaft from the support blocks.
c.
When unwound, the plotted image faces up, permitting
markers to be unrolled onto the cutting table with the
take-up shaft in place.
Method 2: Manual unroll with the Unroll key
a.
Press the Unroll key to unroll full markers in short steps.
b.
Cut the marker free from the take-up shaft. Reattach the
paper to the take-up shaft with masking tape following the
steps outlined under the section Reattach Paper to the Takeup Shaft later in this chapter before continuing printing.
Method 3: Automatic Unroll with the Unroll Key
a.
Press and hold the Unroll key for 3 seconds; The take-up
shaft will automatically unroll.
b.
Cancel automatic unroll at any time by pressing Start/Stop.
Method 4: Remove the shaft and unroll away from the machine
a.
Cut the marker free, wind it manually or automatically with
the take-up motor, and remove the take-up shaft from the
support blocks.
i
Note
Except when the feed roll is
changed, it is best to leave the
pinchwheels down when removing
completed markers from the takeup roll. Leaving the pinchwheels
down will help keep the paper
aligned with the feed roll and
reduce the time between printing
operations.
Caution
The take-up shaft is very
heavy when many plots
have been rolled up. It is
recommended that two or more
people remove a full take-up roll
from the machine.
Hint
An alternate method to ease
removal of markers is to slide
a 3-in cardboard core over the
take-up shaft then tape paper to
it. The cardboard core will rotate
slowly at first—and may not raise
the front dancer bar—but will still
roll up completed markers. Simply
slide the core off the take up shaft
when plotting is complete.
36
Ioline FlexJet User Guide
Manually Freeing
the Take-up Shaft
Use this method to remove the take-up shaft from the completed roll
without having to unroll the markers.
1.
Tape the loose end of the roll down so that it cannot flap freely.
2.
Rotate the take-up shaft by hand until the rectangular opening in
the flanged coupling is perpendicular to the opening in the support block (see Figure 17). Remove the shaft.
3.
Stand the roll on end with the flanged coupling pointing up. Rotate the take-up shaft counter clockwise (opposite to the direction
that the paper was rolled on the machine. (See Figure 23.)
4.
The larger the roll, the more rotations are required to free the shaft.
When the shaft freely rotates, lay the roll on the ground.
5.
Continue to twist the shaft counter clockwise while pulling it out
of the paper roll until it is free.
Figure 23. Manually freeing the take-up shaft.
Chapter 3: Operation 37
Automatically Freeing
the Take-Up Shaft
Like the manual method, this method removes the take-up shaft
from the completed roll without having to unroll the markers. The
only difference is the use of the take-up motor.
1.
Tape the loose end of the roll down so that it cannot flap free.
2.
While one person lifts from the bottom and holds the paper roll
still, press the Unroll key to rotate the take-up shaft opposite to
the direction that the paper was rolled on the machine.
3.
The larger the roll, the more rotations are required to free the
shaft. When the shaft freely rotates in the roll, stop turning the
take-up shaft. If the printer jams and the motor does not turn
then do not unwind the roll with the motor. (See Manually
Freeing the Take-Up Shaft above.)
4.
Rotate the take-up shaft by hand until the rectangular opening
in the flanged coupling is perpendicular to the opening in the
support block (see Figure 17). Remove the shaft and lay it on the
ground.
5.
Continue to twist the shaft counter clockwise while pulling it
out of the paper roll until it is free.
Caution
The take-up shaft is very
heavy when many plots
have been rolled up. It is
recommended that two or more
people remove the plotted paper
roll from the machine.
Reattach Paper
to the Take-up Shaft
1.
Use the Page Advance key to drive enough paper forward to
drape over the gray top bar and wrap under and around the
take-up shaft.
2.
Guide the paper over the gray top bar as it is pulled forward.
3.
Make sure the paper wraps under the take-up shaft.
4.
Follow the guidelines described in Taping Paper to the TakeUp Shaft.
5.
Make sure the silver front dancer bar is below the sensor
shown in Figure 22.
i
Note
Except when the feed roll is
changed, it is best to leave the
pinchwheels down when removing
completed markers from the takeup roll. Leaving the pinchwheels
down will help keep the paper
aligned with the feed roll and
reduce the time between printing
operations.
38
Ioline FlexJet User Guide
Printing to the Floor
Caution
If the paper bubbles or
wrinkles while it flows
over the platen surface,
the carriage might catch the edge
of the paper and tear it, causing
a paper jam. Make sure that the
paper is smoothly collecting on
the floor to avoid paper jams.
i
With careful setup and constant supervision, the FlexJet will print
markers directly onto the floor. This method is NOT intended for
printing long markers or unattended printing. Ioline recommends
that only markers 10 yards and shorter are printed with this method.
Note
The front dancer bar is not needed
when plotting to the floor.
Figure 24. Before printing to the floor, place tape over the front take-up bar sensor.
1.
With FlexJet power off, place a piece of tape over the front
take-up bar sensor as shown in Figure 24.
2.
Use the paper path diagram to thread the paper on the front
of the machine. It should drape over the front top bar AND
the empty take-up shaft.
3.
Set an origin normally and begin plotting. Make sure that the
paper piles smoothly onto the floor. If it bunches up, it may
catch on the moving carriage and tear.
Figure 25. Paper path for printing to the floor.
Chapter 4
Routine Maintenance
Cleaning the Drive Shaft
Clean the drive shaft regularly to assure accurate plotting:
1.
Turn off the printer and disconnect the power cord.
2.
Gently remove any accumulated dust and residue with the stiff
non-metal bristle brush provided in the Accessory Kit.
Caution
Warning: Do not use
water, brushes with metal
bristles or solvents (except isopropyl—pharmacy—alcohol) to clean the printer. Keep
the drive shaft bearings free of all
liquids.
Figure 26. Cleaning the Drive Shaft.
Cleaning the Platen
and Traverse
Dust and paper residue accumulate on the platen and traverse. Under regular use, clean every two weeks:
1.
Turn off power to the printer.
2.
Dampen a lint-free cloth with isopropyl (pharmacy) alcohol
and gently wipe the platen and traverse rails until accumulated
residue is removed.
Hint
Use antistatic spray instead of
isopropyl alcohol to clean platen
and traverse, if desired.
40
Ioline FlexJet User Guide
Caution
Never touch the take-up
key or flanged coupling
while they are rotating.
Serious personal injury could
result. Turn power off first.
Cleaning the Support Blocks
When dust and paper residue will accumulate on the take-up and
feed shaft support blocks, frequent feed shaft jams can occur. Perform this procedure when debris inhibits easy rotation of the shaft.
1.
Turn off power to the printer.
2.
Remove the feed shaft and the take-up shaft.
3.
Dampen a lint-free cloth with isopropyl (pharmacy) alcohol
and gently wipe the plastic support blocks until accumulated
residue is removed.
4.
Apply a light coating of grease to the plastic feed shaft support
block. White Lithium grease is supplied with the printer. 3-in1™ brand oil is also a very good lubricant for the feed block.
5.
Wipe down both ends of the feed and take-up shafts before
reinstalling them.
Size Calibration
Over time, the printer may require calibration to account for normal
wear. Calibration adjusts the output to match design intent.
Prepare the Printer (See the Operation chapter)
i
1.
Load the printer with, at minimum, 46-in wide paper.
2.
Install ink cartridges.
3. Using the Arrow keys, move the carriage so that the carriage
notch is positioned about 1 inch from the right edge of the paper.
4.
Press the Set Origin key to put the printer in START (green
light) mode.
Note
The Scale command does not
effect calibration values.
Figure 27. Calibration screen in Control Center.
Chapter 4: Routine Maintenance 41
Use the Control Center to Gather the Calibration Data
1.
Open the FlexJet Control Center program.
2.
Select Tools>Size Calibration from the Menu Bar. The window in Figure 27 will appear:
3.
Press the Send Size Plot button to print the factory stored
calibration box. The printer will print a box that is 40” (102-cm)
long on the X-axis and 30-in (76-cm) wide on the Y-axis.
i
Note
Only use Reset Calibration to
restore original factory calibration
settings.
Y1
X1
X2
~40 in.
Y2
Figure 28. The Calibration box and measurements.
4.
Precisely measure both sides (X) and the top and bottom (Y) of
the box and record the results. Better accuracy in measurement
equals better calibration.
5.
Take the average of the horizontal (Y) values by adding them
together and dividing by 2. Repeat this procedure for the vertical (X) values.
Example:
If X1 = 39.750-in and X2 = 39.700-in
The sum is 79.450-in (39.750-in + 39.700-in = 79.450-in)
The average is 39.725-in (79.450-in / 2 = 39.725-in)
The X calibration value is the average, 39.725-in
The Get Plotter Data button
will read the stored calibration
settings from the printer and display them in the Factor windows.
Enter the Calibration Data:
1.
Enter the measured values in the boxes in the Calibration window. Make sure the printer is in START (green light) mode.
Select the Set Calibration button.
2.
The Control Center will send the calibration values to the
printer and the new Calibration Setting will be displayed in
the boxes in the window pictured in Figure 27.
3.
Click on Done when finished.
Hint
Hint
The factory-set calibration values
are written on a small sticker
inside the Service Station (See
Figure 34). To view them, turn
off the power, manually pull the
carriage out over the platen and
peer through the opening in the
right end cover.You’ll see a white
sticker in the back.
42
Ioline FlexJet User Guide
Cartridge Calibration
There are three types of adjustments associated with the ink cartridges.
Most line quality issues are resolved by adjusting these values.
n
Cartridge Alignment aligns each individual ink cartridge relative to one another.
n
Motion Adjustment aligns scans in the direction of carriage travel.
n
Frame Gap aligns scans in the direction of paper movement.
Figure 29. Cartridge calibration window.
Prepare the Printer
i
Note
Cartridge alignment is not necessary for FlexJets with a single
activated cartridge stall.
1.
Load the printer with paper that is a minimum of 46-in wide.
(Follow the loading instructions under the Operation chapter.)
Install cartridges.
2. Move the carriage using the Arrow keys so that the carriage
notch is over the paper and roughly one inch from the right
paper edge.
3.
Put the printer in START (green light) mode by pressing the
Set Origin key. (See the Operation chapter for more details on
preparing to plot.)
4.
Start the FlexJet Control Center software. Ensure that there
are no errors when the program tries to communicate with the
printer. If errors occur, check the cables and ensure that the correct port number and baud rate are selected. (See Connect the
FlexJet to the Computer: Overview in the Installation chapter for
information on serial port connections.)
Chapter 4: Routine Maintenance 43
Cartridge Alignment
1.
Enter -50 in the Frame Gap Window
to add a 0.05-in gap after each scan.
2.
Press Select Alignment Plot.
3.
Browse to the c:\Ioline\Calibration
folder. Select the 40X8.plt test file.
4.
The boxes in the Cartridge Alignment window correspond to the
print cartridges. The cartridge on the
side closest to the keypad is Cartridge 1. This cartridge also prints
closest to the front of the machine.
The first 0.5-in of each scan is from
the first cartridge; the second 0.5-in
is from the second cartridge.
i
Note
Adding (+) numbers moves the
lines right.
Subtracting (-) numbers moves
the lines left.
Figure 30. The Cartridge
Alignment Box.
5. Changing the values will move the line closer or further from the
line made by the previous cartridge. Adding 1 to the adjustment
moves the cartridge alignment about ½ line width either direction.
6.
Adjust the values, then press the Set Alignment button.
Example (using the first cartridge as reference):
7. a.
Lines from the second cartridge must shift one line width (2 units) left
to align with the first cartridge.
b.
Subtract 2 from the number displayed in the box (negative numbers
are okay) and enter it in the Cartridge 2 window.
c.
Press the Set Alignment button.
d.
Resend the 40X8.plt test file to ensure the results are satisfactory.
Repeat until the results are correct.
Perform the Frame Gap adjustment detailed later in this chapter to reset the Frame Gap.
Motion Adjust (Carriage Scan Alignment)
1.
Press Select Alignment Plot.
2.
Browse to the c:\Ioline\Calibration folder. Select the 40X8.plt test file.
3.
The Motion Adjust box has one number for adjustment. The
default value is 0.
4. Changing the values affects the next scan,
created when moving from left to right.
5.
Press the Set Motion button after
making adjustments to the values.
Example:
6.
a.
Lines from the second scan shift left to
align with the first scan.
b.
Decrease the Motion Adjust value by 1.
c.
Press the Set Motion button.
d.
Repeat the test until alignment is correct.
Click on Done when finished.
i
Note
Adding (+) numbers moves the
second scan left.
Figure 31. The Motion
Adjust Box.
Subtracting (-) moves the second
scan right.
44
Ioline FlexJet User Guide
i
Note
Adding (+) numbers moves the
scans further apart.
Subtracting (-) moves the scans
closer together.
Frame Gap (Paper Scan
Alignment)
1.
Press Select Alignment Plot.
2.
Browse to the c:\Ioline\Calibration
folder. Select the 40X8.plt test file.
3.
The Frame Gap box has one number
for adjustment. The default value is 0.
4. Changing the values affects the next
scan, created when moving paper
forward through the printer.
5.
Press the Set Gap button after making adjustments to the values.
Figure 32. The Frame
Gap Box.
Example:
6.
a.
Lines from the next scan have a small space gap between the previous
scan.
b.
Decrease the Frame Gap value by 1.
c.
Press the Set Gap button.
d.
Repeat the test until alignment is correct.
Click on Done when finished.
Cartridge Maintenance and
Handling
A key to maintaining good print quality is proper print cartridge
maintenance. During printing, ink-spray, paper fibers and dust can
build up on the print cartridge and eventually will degrade plot
quality. In addition, when print cartridges sit inactive for a period of
time, ink may dry in the nozzles and create an ink plug. This results
in the appearance of white streaks in the printed text or graphic.
Check Cartridges
If you experience print quality problems, first verify that the ink
cartridge(s) is undamaged and is not out of ink:
Hint
Use Best Mode when testing print
quality as the higher resolution
(600 dpi) setting exercises more
nozzles and pushes more ink out
of the cartridge.
1.
Press the Start/Stop key.
2.
If the carriage is parked in the Service Station, use the Left Arrow key to move it out over the platen.
3. Open a blue stall latch and remove the first cartridge.
4.
Inspect the cartridge for damage and check the ink level indicator. If it is green, the cartridge still contains ink. If it is black, the
cartridge is empty and needs replacing.
5.
Repeat Steps 1–4 for each cartridge stall.
Chapter 4: Routine Maintenance 45
6.
If the cartridge(s) is undamaged and still contains ink, move on
to the Automatic Cleaning Procedure.
Automatic Cleaning Procedure
1.
Press the Start/Stop key and wait until the OK light turns red.
2.
Press the Clean key; The carriage will park in the Service Station and automatically clean the print heads.
3.
When the cleaning process finishes, test the print quality again
in Best Mode (activiated with the Quality key.) Press the Start/
Stop key. The OK light will turn green. If the FlexJet was active
when you initiated Step 1, it will resume printing. If it was idle,
send a marker to the print queue.
4.
If print quality remains poor, the paper fiber build-up may be
such that auto cleaning alone is insufficient for removing ink
plugs from the nozzles. You may need to manually clean the
print head.
Manual Cleaning Procedure
To maintain optimal print quality, manually clean cartridges after
they sit idle for longer than two days—or are placed in storage. Wiping the print head will clean out the nozzles and firing chambers.
A Cloth Should Be:
n
Soft, fiberless, and moistened with deionized water.
Should NOT Be:
n
Abrasive, made of small fibers, dry nor contain chemical additives.
1.
Press the Start/Stop key.
2.
Using the Left Arrow key, reposition the carriage over the
platen.
3.
Open the latch for the first cartridge and remove it.
4.
Inspect the ink level indicator on the cartridge to verify the
cartridge is not empty.
5.
Dampen the cloth with de-ionized water.
6.
Drag the surface of the cartridge print head over the surface of
the cloth. Wipe slowly across the long-axis with the print cartridge facing down. Do not apply excessive force, as this could
scratch the nozzle area.
7.
Repeat until the print head leaves an evenly dark line of ink on
the cloth.
8.
When the cleaning process finishes, test the print quality again
in Best Mode (activated with the Quality key.) Press the Start/
Stop key. The OK light will turn green. If the FlexJet was active
when you initiated Step 1, it will resume printing. If it was idle,
send another marker to the print queue.
i
Note
Use only fiberless cloth as fibers
will block the nozzles of the print
cartridge.
The cloth must be moistened
with deionized water so it does
not scratch the print cartridge.
Scratches can blur line quality.
46
Ioline FlexJet User Guide
Print Cartridge Storage
Short-term Storage (7 days or less)
n
Simply leave the print cartridge in the machine, capped in the
Service Station.
n
If the cartridge was not in the Service Station, it may require manual
cleaning.
Long-term Storage (greater
than 7 days)
n
n
lace the print cartridge upsidedown in an air-tight container. Lay
a sponge or cloth dampened with
de-ionized water next to it to help
prevent the cartridge from drying
out.
Figure 33. Ink cartridges
should be stored in an airtight container..
To return the cartridge to service, follow the manual cleaning
procedure above.
Updating Firmware
using the Control Center
Summary
i
Note
If you are using firmware version
247.x or older, you will need to
update the firmware manually. The
Control Center will not upgrade
the older firmware.
i
Note
If the firmware file is a ZIP
archive, make sure it is decompressed before sending it to the
FlexJet.You can download a ZIP
decompression utility at
http://www.winzip.com if
necessary.
1.
Prepare the FlexJet.
2.
Check the Current Version.
3.
Update the firmware.
Prepare the FlexJet for a Firmware Update
1.
Power on the PC and FlexJet.
2.
Ensure that the serial cable is connected between the PC and
the FlexJet.
3.
Copy the firmware file to the folder c:\Ioline\Firmware (or
another location that is easy to remember.)
Check the Current Firmware Version
1.
Start the FlexJet Control Center.
2.
The main screen shows the current firmware version in the
upper right corner. If the version is less than 253.2 then please
follow the directions under the section labeled Manually
Updating Firmware using a Terminal Program like TeraTerm.
Chapter 4: Routine Maintenance 47
3.
If you do not see a firmware version displayed, please check
connections to the printer. Call Ioline Customer Service for help
resolving communication issues.
Update the Firmware
1.
Choose File>Download Firmware from the menu bar.
2.
Press the Select Firmware button.
3.
Follow the on-screen directions for restarting the printer so
that it will accept new firmware. Press OK when the printer is
ready (three yellow lights on the keypad.)
4.
Use the file window to browse to the location where you stored
the firmware file (e.g. c:\Ioline\Firmware.)
5.
A download progress window will appear.
6.
When the download finishes, the printer will go through the
initialization process. When the FlexJet is finished, the OK light
will turn red and the Square light will turn green.
7.
Press the Done button.
8.
The FlexJet is ready for normal use. Perform test plots and
verify that the calibration values are correct. If anything is not
performing correctly, reset calibration values as described under the Reset Calibration Values section in this chapter.
i
Note
The firmware filename usually
looks like ‘xxxxx.mot’, where
xxxxx is the unique version
number for your printer.
48
Ioline FlexJet User Guide
i
Note
If the firmware file is a ZIP
archive, make sure it is decompressed before sending it to the
FlexJet.You can download a ZIP
decompression utility at
http://www.winzip.com if
necessary.
Manually Updating Firmware
using a Terminal Program like
TeraTerm™
(For firmware versions 247.x and older)
Summary
1.
Prepare the FlexJet.
2.
Set up TeraTerm™.
3.
Update the firmware.
Prepare to Update the Firmware
1.
Power on the PC and FlexJet.
2.
Ensure that the serial cable is connected between the PC and
the FlexJet.
3.
Copy the firmware file to a folder like c:\Ioline\Firmware or
another location that is easy to remember.
Setup TeraTerm
1.
Start TeraTerm™. (Please contact Ioline if you need a copy.) It is
included on the FlexJet CDROM in the X:\tools (where X is the
CDROM drive letter) folder.
2.
When the New Connection window appears, click on the
circle next to Serial then select the COM port that connects the
printer to the PC.
3.
In the main TeraTerm™ window menu, click on Setup>Serial
Port.
4.
Make sure the settings match the following:
a.
Data:
8 bit
b.
Parity:
None
c.
Stop:
1 bit
d.
Flow Control:
Xon/Xoff
e.
Transmit Delay:
0/0
5.
Press OK.
Chapter 4: Routine Maintenance 49
Update Firmware
1.
Press the CAPS LOCK key on the keyboard so that the CAPS
LOCK light is lit.
2.
With TeraTerm™ open, turn FlexJet power off then back on. A
message should appear in the TeraTerm™ window.
3.
Within 8 seconds of turning on power, press the Y key on the
keypad. This prepares the FlexJet to accept new software. The
carriage should NOT move after pressing the Y key.
4.
In TeraTerm, choose File>Send File.
5.
Use the window to browse to c:\Ioline\Firmware and double
click on the firmware file (usually xxxxx.mot, where xxxxx is
the version number). A window will appear that shows the
transfer progress.
6.
When the transfer window closes, press the Z key. The FlexJet
will finish updating the firmware for approximately 2 minutes.
A few messages will appear indicating progress.
7.
When the download process is complete, the carriage will go
through the Power On sequence and park the Service Station.
TeraTerm™ will show that the new software is installed by
displaying the version number. The keypad OK light turns red
and the Square light turns green.
8.
The FlexJet is ready for normal use. Perform test plots and
verify that the calibration values are correct. If anything is not
performing correctly, reset calibration values as described under the Reset Calibration Values section in this chapter.
Reset Calibration Values
Perform the steps below if calibration values have been altered:
1.
With the FlexJet in STOP mode, use the arrow keys to move
the carriage to the center of the traverse.
2.
Turn power off on the FlexJet.
3.
Copy the factory calibration values from the white sticker
inside the service station (see Figure 34.) If no sticker is present,
recalibrate the machine using the procedure available in the
FlexJet User Guide.
4.
Press and hold the Unroll key on the keypad then turn FlexJet
power on.
5.
When the OK light turns red, release the key.
6.
Use the FlexJet Control Center software to re-enter the calibration values copied from the sticker OR perform the calibration
using the directions in this chapter.
7.
Turn power off then back on to ensure the new calibration values take affect. Perform test plots to verify proper calibration
and operation.
8.
If you have any difficulties, please contact Ioline Customer
Service.
50
Ioline FlexJet User Guide
Figure 34. Factory calibration values on the sticker inside the Service Station.
Chapter 5
Troubleshooting
General Troubleshooting
If the FlexJet is not working correctly the problem could arise from
the computer, the cable, the design software or the printer.
Changes to the computer operating system or the installation of new
peripherals or software might cause conflicts. If the computer or the
design software are causing a problem, consult your computer and/
or software manuals, or call your manufacturer or dealer.
If the problem is with the printer, begin by making sure power is
on and that the cable between the machines is connected correctly.
Consult the chart at the end of this chapter for more detailed troubleshooting techniques.
Media Tracking
Tracking is the process that controls media motion over the platen
and assures accurate lines. If the paper slips under the pinchwheels
or is out of alignment, printing quality will degrade. To resolve
tracking difficulties try the following suggestions:
n
Install paper correctly. See the Operation chapter for more details.
n
Make sure the paper path and dancer bars are set correctly (as
shown in Figures 18 and 25.)
n
Inspect the paper for wrinkles or folds. Never use paper that is
folded, wrinkled, or torn in any way. It may cause paper jams.
n
Make sure the pinchwheels are spaced across the paper as
outlined under the Operation chapter.
n
The pinchwheels should never be positioned over bearings on
the drive shaft as paper tearing and bunching will occur. Verify
that the pinchwheels are positioned over treads (e.g. under the
white markers affixed to the traverse.)
n
Check to make sure that the printer is level. See the FlexJet
Quick Start Guide for more information.
n
The paper may slip when debris accumulates on the drive
shaft. Inspect and clean the drive shaft. Refer to the Routine
Maintenance chapter for further information.
n
Contact an Ioline distributor or Ioline Customer Service if you
are unable to resolve the problem or if the FlexJet is damaged.
i
Note
The FlexJet Service Manual,
available on request from Ioline
Customer Service, provides expanded troubleshooting information.
52
Ioline FlexJet User Guide
Printing Quality
Good printing quality is dependent upon a number of different factors. The type of paper, environmental conditions, and operator habits are only a few of the variables that can affect the quality of a plot.
It is important that the printer is loaded and maintained according to
the guidelines under the Operation chapter.
If the scans (printing from a single pass) do not line up, see the sections on calibrating the printer in the Routine Maintenance chapter.
Line Quality
If the line quality is uneven try the following, in the order listed below:
i
1.
Press Start/Stop then the Clean keys
on the keypad to automatically clean
the cartridges.
2.
Inspect the ink level window on
cartridge. If it is black, then the
cartridge is empty. Replace it with a
new one.
3.
Remove the cartridge(s) and manuFigure 35. HP cartridges
have an ink level indicator.
ally clean the print head with a (deionized) water-moistened, lint-free
cloth. (See Cartridge Maintenance
and Handling under the Routine Maintenance chapter for more
information.)
4.
Plot on undamaged or higher quality paper that is free of
wrinkles and bubbles.
5.
Use genuine HP 45 cartridges as recommended by Ioline.
6.
Contact an Ioline distributor or Ioline Customer Service if you
need further help.
Note
Use the Page Advance and
Power Switch key combination
to reset baud rate:
+
Black
means
empty
1
0
Serial Communication
Hint
Use the FlexJet Control Center
to change the baud rate to match
the design software.
The serial port on the FlexJet has an adjustable baud rate. Available
speeds are 9600, 19200, 38400, 57600, and 115200. It is critical that
the FlexJet Control Center, FlexPlot or design software use the same
baud rate that the FlexJet is using.
If there is ever any doubt about what baud rate the printer is using,
Ioline recommends resetting it to the default of 38400. To reset the
baud rate:
1.
Turn off the power to the FlexJet.
Chapter 5: Troubleshooting 53
2.
Press and hold the Page Advance key while turning power on.
3.
Continue holding the Page Advance key until the OK light
turns red and the Square light turns green.
4.
Cycle power again (do not touch any keys this time) to ensure
communications are reset.
If using a terminal program like TeraTerm™ to communicate with
the FlexJet, make sure to use 8 Data Bits, No Parity, 1 Stop Bit, and
Xon/Xoff Flow Control.
Keypad Error Codes
Legend
G = Green light
R = Red light
Y = Yellow light
Y-Blink = Blinking yellow light*
OFF = Unlit
Figure 36. LED lights
on the keypad.
OK
n
l
p
G
OFF
OFF
OFF
Ready to Print, Origin Set
R
OFF
OFF
OFF
Paused / Offline, Keypad Active
R
G
OFF
OFF
Power on reset finished.
R
Y-Blink
OFF
OFF
Cover open (obsolete)
R
OFF
Y-Blink
OFF
Paper Feed Out / Jammed
Y-Blink
R
R
OFF
X- (paper) axis jam
Y-Blink
G
R
OFF
Y- (carriage) axis jam
Y-Blink
G
G
OFF
TU (take-up) jam
Y-Blink
R
G
OFF
SS (Service Station) jam
OFF
R
Y-Blink
OFF
Buffer Overflow
Y-Blink
OFF
R
OFF
Init from EPROM failed
OFF
R
R
OFF
File syntax error
Y-Blink Y-Blink Y-Blink
OFF
Printer ready to receive firmware
Y-Blink
OFF
Motors off / System Stop
OFF
OFF
*
First generation FlexJet keypad
lights do not blink.
Problem/Status
i
Note
If keypad errors are not shown on
the chart to the left, update the
firmware. Downloads are available
on Ioline’s FlexJet Web site or by
contacting Ioline Customer Service.
54
Ioline FlexJet User Guide
Common Issues
A marker plot doesn’t start at the correct point on the paper
Cause:
Solution:
The origin is not set.
Position the pen where the plot
should start. Press the Set Origin key.
The printer does not complete the marker.
Cause:
Solution:
1.
Outdated software.
1.
Visit the Ioline FlexJet Web
site to download upgrades. Or,
contact Ioline Customer Service.
2.
The frame/panel size is mismatched between the printer
and the design software.
2.
Check the panel size in the
software. It should be equal to
or lower than the default printer
panel size of 46-in (116.8-cm)..
When a marker plot file is sent, nothing happens.
Cause:
Solution:
A communication problem has occurred or the printer is in STOP
(red light) mode.
Make certain the communication
port is connected and configured
properly. Position the pen where the
plot should start and press the Set
Origin key to put the printer in
START (green light) mode.
No power when printer is turned on; keypad lights stay dark.
Cause:
Solution:
1.
The power cord is damaged or
disconnected.
1.
Check the power connection.
2.
The printer is damaged and
needs professional service.
2.
Contact an Ioline distributor or
Ioline Customer Service.
Poor line quality.
Cause:
Solution:
1.
Ink cartridge is improperly
installed.
1.
Remove and reinstall ink cartridge.
2.
Frame Gap setting is incorrect.
2.
3.
Carriage electronics or cables
are damaged.
Use the Control Center to
adjust frame gap as shown in
the Routine Maintenance
chapter.
3.
Contact Ioline customer service.
Chapter 5: Troubleshooting 55
Jagged scan alignment.
Cause:
Solution:
1.
Cartridge alignment is incorrect.
1.
Use the Control Center to
adjust cartridge alignment as
shown in the Routine Maintenance chapter.
2.
Motion alignment is incorrect.
2.
Use the Control Center to adjust
motion alignment as shown in
the Routine Maintenance chapter.
3.
Platen or stand is not level.
3.
Follow the directions in the
FlexJet Quick Start Guide to
level the stand and platen.
4.
Loose carriage pulley causing random/uneven gaps between scans.
4.
Contact Ioline customer service.
Rear heavy bar goes to the top of the channel and the keypad shows
and error.
Cause:
Solution:
1.
Out of paper.
1.
Change the paper roll.
2.
Paper path is obstructed.
4.
Make sure nothing is touching
the feed roll and that the rear
top bar rotates freely.
3.
Dirty feed roll support blocks.
5.
Clean then lubricate the feed
shaft block. Use the included
white lithium grease.
4.
Paper is not aligned properly.
6.
Load paper straight as described
in the Operation chapter.
5.
Paper runs under rear crossmember.
7.
Adjust paper to go between the
front and rear cross-members.
Gap between each scan.
Cause:
Solution:
1.
Frame Gap setting is incorrect.
1.
2.
Ink cartridge is out of ink, dirty
or the print head is plugged.
Use the Control Center to
adjust frame gap as shown in the
Routine Maintenance chapter.
2.
Check ink level indicator.
Replace cartridge if indicator is
black. If cartridge is not empty,
see Cartridge Maintenance
and Handling under the Routine Maintenance chapter.
Pauses during printing.
Cause:
Solution:
1.
Vector density is very high due
to fine detail or the design software is not using fonts embedded in the printer.
1.
Reduce vector density, use embedded printer fonts, or increase
communication baud rate.
2.
Communication baud rate is set
very low.
2.
Increase baud rate from the
minimum of 9600 baud to the
default of 38,400 or higher.
56
Ioline FlexJet User Guide
Regular or intermittent paper tearing.
Cause:
Solution:
1.
Front or rear dancer bar is not
installed.
1.
Install front or rear dancer bar.
2.
Paper gets “yanked” by the
machine during take up.
2.
Remove slack from paper roll
before pressing Set Origin.
3.
Paper is improperly loaded.
3.
Reload paper and verify that it is
in alignment.
4.
Paper buckles plotting to floor.
4.
Clear paper path.
5.
Paper roll damaged.
5.
Inspect the feed paper roll. Dropping the paper roll on an end can
wrinkle the edge which can catch
the carriage and cause a tear.
6.
Paper not loaded correctly.
6.
Correct paper loading is vital. Follow the steps in the Operation
chapter to reset paper alignment.
Make sure the front silver dancer
bar is BELOW the front optical
sensor before plotting.
7.
Platen not level.
7.
Make sure the distance between
the print heads and platen surface is the same at both the right
and left side of the printer. Adjust
the platen levelers as described in
the FlexJet Quick Start Guide.
8.
Outdated firmware does not
advance paper at startup.
8.
Use the Control Center to
check the firmware version and
ensure it is 324 or greater.
9.
Pinchwheels press on a drive
shaft bearing.
9.
With power off, raise the
pinchwheels and align them with
the white driveshaft markers on
the traverse.
10. Take-up loop too long.
10. Use the Control Center to
decrease loop length. Requires
Control Center version 6 or
later and firmware version 324.
Poor paper tracking.
Cause:
Solution:
1.
Paper is improperly loaded.
1.
Reload and align paper.
2.
Bad paper roll or paper quality.
2.
Replace the paper roll.
3.
Pinchwheels not in correct
location.
3.
Reposition the pinchwheels
as indicated in the Operation
chapter.
4
Feed paper roll is centered on
feed shaft.
4.
Center the paper roll on feed shaft
(see Figure 16). Make sure screws
are tight on both paper hubs.
5.
Paper roll not centered on feed
shaft.
5.
Ensure the feed roll is centered
on the feed shaft.
6.
Loose paper hubs.
6.
Tighten screws on the paper hubs.
Chapter 6
End Notes
Service & Support
Ioline has many years of experience working with designers, graders
and marker makers. Feel free to contact us if you have questions—or
to share information.
Getting Help
Ioline is committed to providing the highest quality service and support to its customers. If you need assistance with an Ioline FlexJet, a
number of resources are available:
1.
First, refer to this FlexJet User Guide for answers to your specific
questions.
2.
Many detailed troubleshooting and repair issues are listed in
the FlexJet Service Manual, available upon request from Ioline
Customer Service.
3.
Consult the support section of the Ioline Web site: www.ioline.
com . FlexJet users must have a User Name and Password to
log into the site. Please contact Ioline customer service to set up
your free account.
4.
For additional assistance, contact your local dealer or Ioline
Customer Service. Contact information is listed under Customer
Service in this chapter.
Any warranty servicing of this product not specifically described
in this manual must be authorized in writing by Ioline Customer
Service. You may obtain service by calling or faxing Ioline Customer
Service. The technicians will help you determine the nature of the
problem. If factory repair is necessary, you will receive a RMA (Return Material Authorization). Please gather the information indicated on the next page before contacting Ioline or your dealer.
1.
When returning a machine, carefully package the equipment
in its original container or packaging equivalent. You may
purchase shipping containers from Ioline by contacting Ioline
Customer Service. Ioline is not responsible for any damage
due to inadequate or improper packaging.
2.
Carefully wrap and secure all items in the shipping container to
Hint
FlexJet service manuals, technical
bulletins, software updates and
other information is available to
FlexJet owners on www.ioline.
com . Access is free. Just contact
Ioline Customer Service at
[email protected] to set up a
User Name and Password.
58
Ioline FlexJet User Guide
prevent damage. Seal the container and note the RMA number
near the address block.
3.
Ship the container using FED-EX or another approved carrier.
COD shipments ARE NOT ACCEPTED. An Ioline representative will contact you prior to the start of work with an estimate
of repair cost. All repairs are warranted for 90 days.
Customer Service
Ioline Corporation is committed to providing quality service and
support to our customers. If you need assistance with an Ioline product, contact your local dealer or Ioline authorized service center. You
may also contact:
Ioline Customer Service Department
Monday through Friday
7:00 A.M. - 5:00 P.M. U.S. Pacific Time
Voice: 1.425.398.8282
Fax: 1.425.398.8383
[email protected]
www.ioline.com
Your Comments
Are Requested
Ioline Corporation is interested in comments on our documentation
and products. Please send corrections or suggestions to:
Ioline Corporation
14140 NE 200th Street
Woodinville, WA 98072 USA
Voice: 1.425.398.8282
Fax: 1.425.398.8383
[email protected]
www.ioline.com
This User Guide is provided for informational purposes only. The
contents are subject to change without notice, and Ioline Corporation assumes no responsibility for any errors that are contained
herein. No part of the FlexJet User Guide may be copied, disseminated, or distributed without the express written consent of Ioline
Corporation.
Chapter 6: End Notes 59
Before you contact Support…
Please gather the following information about your printer before
contacting Ioline or your dealer for technical support:
Name:
Company
Name:
Phone
Number:
Fax:
E-mail:
Model:
Serial
Number*:
Date of
purchase:
Dealer:
Type of media
& ink used:
Type of
Computer:
Type of
design software:
New software
or peripherals:
Service history:
*
You’ll find the serial number above
the power switch on the back side
of the right cover.
60
Ioline FlexJet User Guide
The FCC Wants You to Know...
This equipment generates and uses radio frequency energy and, if
not installed and used properly (in strict accordance with manufacturer instructions), it may cause interference to radio and television
reception. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that
may cause undesired operation. If this equipment does cause interference to radio or television reception - which can be determined
by turning the equipment off and on - you are encouraged to try to
correct the problem by one or more of the following measures:
n
Use only shielded interface cables.
n
Reorient the receiving antenna.
n
Relocate the host computer with respect to the receiver.
n
Move the host computer away from the receiver.
n
Plug the host computer into a different outlet so that the host
computer and receiver are on different branch circuits.
If necessary, consult the dealer or an experienced radio/television
technician for additional suggestions. How To Identify and Resolve
Radio-TV Interference Problems, a booklet published by the Federal
Communications Commission, is a helpful reference. Please contact
the FCC to request a copy:
www.fcc.gov
Document stock number: 004-000-00345-4
This booklet is available from:
i
Note
This equipment was tested
and found to comply with the
limits for a Class A digital device,
pursuant to part 15 of the FCC
Rules. These limits are designed
to provide reasonable protection
against harmful interference when
the equipment is operated in a
commercial environment. This
equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used
in accordance with the instruction
manual, may cause harmful interference to radio communications.
Operation of this equipment in a
residential area is likely to cause
harmful interference in which
case the user will be required to
correct the interference at his or
her own expense.
U.S. Government Printing Office
Washington, D.C. 20402
Glossary
A
F
Acceleration – The rate that a printer changes the
velocity of the carriage or the paper. Acceleration is
measured in units of g (1 g = 32.2 ft/s2).
Feed Loop – Slack material between the feed roll
and the printer. The rear dancer bar holds the feed
loop taut during printing.
Arc – A segment of a circle, also called a curve.
Feed Shaft – Metal rod that holds the paper roll
parallel to the printer and allows it to turn during
feeding.
Axis – A geometric guideline used to place a coordinate.
B
Bottom Cover – Metal housing that protects the
underside of the printer.
C
Control Panel – See Keypad.
Coordinate – A point that is referenced by its position
on the X- or Y-axes of a printer. Vector or arc segments connect coordinates to create printing paths.
File Name Extensions – In DOS and Windows
based programs, the three letters after the period in
a file name. With graphics files the three letters denote a file type such as the vector and bit map based
Encapsulated Postscript (EPS) and the vector based
Hewlett-Packard Graphics Language (PLT).
Font – Refers to the style and width of letters, numbers, and symbols. Examples are Helvetica Bold or
Times Roman.
Frame – Segment of a plot established by the design
software. Frames can be any size up to 21600-in (X
axis) by 72-in (Y axis). Markers are generally plotted
as a series of frames.
Carriage – The component that holds the ink
cartridge(s). It travels along the Y-axis on the traverse.
Frame Size – The X axis length of each part of the
plot as established by the design software. Frame
size is also called tile size, page size, etc.
D
Friction Feed – Process where the material is fed
through a printer by placing it between a motordriven drive shaft and tensioned pinchwheels.
Dancer Bar – Rod that holds the feed loop and takeup loop taut during printing.
DM/PL – Digital Microprocessor/Plotting Language. An instruction set used to send vector
information to a machine that can represent the data
as an image. DM/PL is used in software drivers for
some design programs.
DPI – Dots Per Inch. Refers to the dot density or
print resolution on paper.
Drive Shaft – The motor driven shaft that moves material through a friction feed printer. The FlexJet drive
shaft has a rough surface that grips the material.
Front Dancer Bar – Light-weight rod that holds the
take-up loop taught.
G
Green Light Mode – See START Mode.
H
HPGL – Hewlett-Packard Graphics Language.
Instruction set used to send vector information to a
Ioline FlexJet User Guide
62
machine that can represent data as an image. HPGL
7475 is the most common plot language used for communication between a printer and design software.
K
Keypad – Panel on the right side of the printer
where the user controls simple printer functions.
Carriage and paper motion is accessible from here
during Stop mode. Also called the Control Panel.
M
Mil – Thousandths of an inch or milli-inches. For
example; 75 mils is the same as .075 inches. 1 mil is
equal to .025-mm.
O
Origin – Point marking the zero (0) coordinate on
the X and Y axes. Used as a starting reference by the
printer. On an Ioline printer, the origin is set with
the Set Origin key on the keypad.
P
Panel – See Frame.
Paper Hub – Device that holds the feed paper roll in
position on the feed shaft.
Pinchwheel – Roller wheels that push the paper
against the drive shaft when lowered into position
by the square shaft.
Pinchwheel Lever – Lever connected to the square
shaft that, when actuated, raises and lowers the
pinchwheels.
Platen – Curved surface that houses the drive shaft
and supports the material during printing.
Printer – A device that uses image data to produce
output, usually on paper. In electronic marker making, printers create sewn good outlines on paper
from a set of coordinates stored in a computer file.
feed loop taught.
Red Light Mode – See STOP Mode.
Resolution – The smallest distance that a printer can
move the material or the carriage. Printer resolution
affects the accuracy of plot file reproduction on the
material.
Roll Feed – A method of pulling material from a
roll for printing. Works in conjunction with the rear
dancer bar and drive shaft.
S
Scan – A single pass of the carriage over the platen.
The FlexJet may or may not print during a scan.
Sensor – The electronic eye that reads paper position
by monitoring the dancer bars.
Serial Communications – Method of sending information from a computer to a printer by sending 1 bit
at a time through a cable. The serial port on a PC is a
male (9- or 25-pin) connector.
Service Loop – See Feed Loop.
Service Station – Located underneath the right end
cover (behind the keypad). When the carriage is
parked, the Service Station caps the inkjet cartridges
for short-term storage of 2 days or less.
Square Shaft – Shaft that raises and lowers the
pinchwheels when rotated. Located behind the traverse assembly.
START Mode – OK light on the keypad is green.
Printer is ready to print. See Set Origin or Start/Stop
under Keypad Controls in the Operation chapter.
STOP Mode – OK light on the keypad is red. Printer
is paused and offline (e.g. not ready to print). See Set
Origin or Start/Stop under Keypad Controls in the
Operation chapter.
Support Blocks – Plastic parts that hold the feed
shaft and take-up shaft.
R
T
Rear Dancer Bar – Heavy rod that holds the paper
Take-up Loop – Slack material between the printer
Glossary 63
and the take-up shaft. The front dancer bar holds the
take-up loop taut during printing.
Take-up Motor – The motor that rotates the take-up
shaft on the FlexJet.
Take-up Shaft – Metal rod that the plotted markers
are rolled onto. The take-up shaft is driven by the
take-up motor.
Throughput – The speed at which a printer completes a job. Represents the ability to process information and produce an image.
Top Bar – Metal bars in the front and rear of the
printer that hold the feed loop and take-up loop
vertical.
Traverse – Structure that supports and guides the
carriage and holds the pinchwheel assemblies.
U
USB – Universal Serial Bus. High speed method for
transferring information from a PC to a peripheral
like a printer.
V
Vector – A line segment between two coordinates.
X
X-Axis – Theoretical horizontal line providing a
length reference point for the printer. Associated
with paper movement over the platen.
Y
Y–Axis – Theoretical vertical line providing a width
reference point for the printer. Associated with carriage movement across the traverse.
64
Ioline FlexJet User Guide
This page intentionally left blank
Index
Symbols
51645A 27
A
About Your FlexJet 25
Acceleration 61
Accessory Kit 15, 29, 30, 39
Active print cartridges 25
Alignment—See Calibration; See Troubleshooting
Arc 61
Arrow keys ix, 21, 22, 23, 35, 40, 42
Buttons 23
Assembly 15
Lifting technique ix
ASTM 6959 18
Automatic Buffer Closing 25
Automatic mode 23
Automatic unroll 23
Aux Sensor 25
Axis 61
Power cord 16, 19, 29, 39, 54
Serial 15, 16, 46, 48—See also Serial port
Socket and port locations on FlexJet 16
CAD software—See Design software
Calibration 25, 40–44, 47, 49
Cartridge alignment box 43
Cartridge calibration window in Control Center 42
Control Center calibration screen 40
Factory default settings 41, 50
Calibration sticker 50
Ink cartridges 42
Measuring the calibration box 41
Motion adjust box 43
Plot size 40
Calibration box 43, 44
Calibration folder 43, 44
Calibration sticker 50
Cancel a print job 35
Carriage ix, xii, 14, 19, 22, 23, 24, 26, 27, 29, 31, 34, 35, 38, 40,
41, 42, 44, 45, 49, 53, 55, 56, 61, 62, 63
Close-up view xii
Notched ‘V’—See Set origin
Parked, cartridges capped 22
Parking 31
Positioning with Arrow Keys 23
Stall xii
Carriage motion—See Plot
Carriage rail—See Traverse
B
Baud rate 16, 17, 23, 25, 26, 42, 52, 55—See also Serial port
Adjusting 17
Reset 23
Speed 17, 23
Bottom cover 61
Carriage scan alignment 43
Cartridge alignment 43
Cartridge alignment box 43
Frame gap box 44
Cartridges—See Ink cartridges
CDROM—See FlexJet Set-up, Operating and Maintenance
Video; See Control Center; See FlexPlot
Changing system settings—See Control Center
C
Cables
Clean ix, 22, 31, 39, 45, 52, 55
Button 22
Cleaning agents 39
Ioline FlexJet User Guide
66
Cleaning the drive shaft 39
Using the brush 39
Clipping 26
Communications 62
Baud rate 16, 17, 23, 25, 26, 42, 52, 55
Data bits 17, 53
Flow control 17, 48, 53
Parity 17, 48, 53
Stop bits 17
Conflicts 24—See also Troubleshooting
Get plotter data 26
Ports—See Serial port, USB
Settings 25
COM ports—See Serial port, USB
Computer 15, 59
Consumables 27
Ink 27—See also Ink cartridges
Paper 27
Hubs 28, 29, 30
Installing feed shaft 29
Installing take-up shaft 30
Loading 28–32
Minimum width 40
Proper paper path 31
Reattaching after marker removal 37
Taping 32
Taping paper to take-up shaft 32
Consummables
Paper
Loop Length 26
Control Center 13, 15, 16, 17, 19, 24, 25, 26, 28, 41, 42, 46,
49, 52, 54, 55, 56
Cartridge calibration 25
Cartridge count 26
Download firmware 25
Exit 25
Frame size 26
Get plotter data 26
Help about 25
Installation 19
Line width 26
Main Menu 24
Measurement units 27
Menu Bar 25
Menu options 26
Quality setting 27
Scale 26
Screen Menu 24
Send command 25
Send plot file 25
Set key code 25
Set machine ID 25
Settings 25
Size calibration 25
Software version 26
Control panel 21, 61—See also Keypad
Conversion 13, 18
Coordinate 61
Cross-member xi
Customer service x, 47, 49, 51, 52, 53, 54, 57, 58
Contact information 58
D
Dancer bar 61
Channels 33
Front dancer bar 31
Front dancer bar channel 34
Insertion 33
Installation 33
Rear dancer bar 31, 33, 62
Data bits 17, 53
Data rate—See Baud rate
Design software 13, 15, 17, 22, 26, 34, 51, 52, 54, 55, 59, 61,
62
Installation 13
DM/PL 13, 17, 18, 61
DPI 61—See also Printing Resolution
Drivers 13, 61
Drive shaft ix, 29, 33, 34, 39, 51, 56, 61, 62
Maintenance 39
Using the brush 39
Drive shaft marker xii, 33
Location xii
E
Error codes
Keypad errors 53
F
Factory default settings
Restoring 23
FCC 60
Feed loop 61
Index 67
Feed roll x, 31
Feed shaft x, 28, 29, 30, 33, 40, 55, 56, 61, 62
Flanged coupling 29
Installing feed shaft 29
Support block 29, 30
Platen leveling foot close-up xi
Stand leveling foot close-up x
Frame 61—See also Plot
File conversion 13
Frame gap 42
Eliminating or adjusting 44
Frame gap box 44
File formats 13, 17, 18, 61, 62
Frame gap box 44
File import 13
Frame size 26, 61
Files
Download firmware 25, 47
File name extensions 61
EPS 25, 61
PLT 25, 61
PLX 25, 61
Plot file adjustments—See Control Center
Send plot file 25
Friction feed 61
Firmware
Software version 26
TeraTerm 48–49
Updating 25, 46–50
Updating manually with terminal program 48
Flanged coupling 29, 30
FlexJet
Assembly 15–20
Connections 13, 15, 16, 17, 23, 52, 62
Front close-up xii
Front View x
Maintenance 39–50
Operation 21–38
Pre-wiring for expansion 25
Rear view xi
Set-up, Operating and Maintenance Video 15, 29
Settings 26
Start-up process 19
FlexJet Control Center—See Control Center
FlexJet Quick Start Guide 13, 15, 51
FlexJet Service Manual 51
FlexJet Set-up, Operating and Maintenance Video 15
FlexPlot 13, 15, 16, 17, 18, 19, 28, 34, 35, 52—See also the
FlexPlot User Guide
Abort button 35
Installation 19
Send to queue 34
Set-up window 17
Workflow using CAD software 18
Workflow with FlexPlot 18
Flow control 17, 48, 53
Font 61
Foot
Front dancer bar 31
Front top bar 31
G
Get plotter data 26
Getting started 13
Assembly 15
Connecting to computer 15
Unpacking the FlexJet 15
Gray bars ix
Lifting by gray bars ix
Grease 29, 30, 40, 55
Green light mode 61—See also START Mode
H
Hardware—See FlexJet Assembly
Help 57–59—See also FlexPlot and Control Center
Hex wrench 30
HPGL 13, 17, 18, 61, 62
Hubs 28, 29, 30
I
Import 13
Ink 27
Ink cartridges 13, 28, 40, 42
Auto cleaning 22, 45
Calibration & alignment 25, 40, 41, 42, 43, 44, 47, 49
Cartridge alignment box 43
Control Center cartridge calibration window 42
Ioline FlexJet User Guide
68
Motion adjust box 43
Cartridge count 26
Cartridges in stalls xii
Cartridge stall latch xii
Cleaning 45
Guidelines for installing 27–28
Install and lock in place 28
HP 51645A 27
Ink 27
Ink level indicator 44, 45, 52, 55
Empty cartridge 52
Maintenance and handling 44–46
Requirements 27
Stalls xii, 27, 28, 44
Storage 46
Air-tight container 46
Upgrading number of stalls 25
Installation 15–20
Ioline Corporation 58
License key code 25
Limit of liability statement x
Line quality—See Printing Quality; See also Troubleshooting
Line width 24, 26, 27, 43—See also Printing Quality
Loop Length 26
Loss of registration between frames 54
Lower left plot origin 14
M
Maintenance 39–50
Lubricants 40
Manual unroll 23
Marker removal
Manually freeing take-up shaft 36
Markers—See also Plot
Removal 35–37—See also Unroll
Using cardboard tube 35
Starting position—See Plot Set origin
J
Measurement Units 27
K
Media 13, 14, 51, 59
Keypad 19, 21, 23, 24, 30, 34, 35, 43, 47, 49, 52, 53, 55, 61, 62
Arrow keys ix, 21, 22, 23, 35, 40, 42
Clean ix, 22, 31, 39, 45, 52, 55
Close-up view of 21
Lights—See Troubleshooting
LED lights 53
OK light 19, 21, 22, 23, 24, 27, 29, 31, 34, 35, 45, 47, 49,
53, 62
Page advance 23, 37, 52, 53
Quality 22
Reset serial port baud rate 23
Restore factory default settings 23
Roll Up 23
Set origin 22, 34, 35, 40, 42, 54, 56, 62
Special key combinations 23
Square light 19, 23, 24, 29, 34, 53
Start/Stop 21, 22, 23, 31, 34, 35, 44, 45, 52, 62
Unroll 21, 23, 30, 35, 37, 49
Media tracking 51, 56
Menu
Control Center 25
FlexPlot—See the FlexPlot User Guide
Mil 62
Motion adjust 43
Motion adjust box 43
N
Notched ‘V’ 22
Images
Location on carriage 22
Keypad error codes 53
O
L
Offline 21, 62
Left end cover x
OK light 19, 21, 22, 23, 24, 27, 29, 31, 34, 35, 45, 47, 49, 53,
62
Operating system 19, 61
Index 69
Optical sensor—See Sensor
Origin 14, 22, 34, 35, 40, 42, 53, 54, 56, 62
‘V’ notch on carriage 22
Location on plot 14
Output—See Printing
P
Page advance 23, 37, 52, 53
Button 23
Panel—See Frame
Paper—See Consumables
Paper Hub 62—See also Consumables Paper Hubs
Paper jams—See Troubleshooting
Frame 14, 26, 54, 55
Alignment 42
Frame size 26, 61
Scan gaps—See Troubleshooting
Layout 14
Line width 24, 26, 27, 43
Paper motion 14, 62
Quality—See Printing Quality
Removal—See Unroll
Scale 24, 26
Scan 62
Alignment 44
Sending to printer 24, 34
Set origin 22
X-axis 14, 26, 41
Y-axis 14, 26, 41, 61
Plotter settings 13, 15, 16, 17, 19, 24, 25, 26, 28, 40, 41, 42,
46, 49, 52, 54, 55, 56
Paper motion—See Plot
Plotting pens—See Ink cartridges
Paper Out sensor 25
Plotting quality—See Printing quality
Paper path 31, 32, 38, 56
Correct feeding path 31
Feed loop 61
Printing to floor 38
Paper path diagram 38
Sensor 62
Taping sensor 38
Reattaching paper after marker removal 37
Take-up Loop 62
Taping paper to take-up shaft 23, 32, 35, 38
Poor line quality—See Printing Quality; See Troubleshooting
Port setup 16–17
Power cord 16, 19, 29, 39, 54
Socket location 16
Power on 29
Power switch xi, 19, 29, 59
Pre-wiring for expansion 25
Paper scan alignment 44—See also Frame gap
Printer 62
Paper sensor 23, 37, 38, 56—See also Paper path Printing to
floor
Printing
Cancel a print job 35
File conversion—See Conversion
General guidelines 28
Overview 28
Page advance 23, 37, 52, 53
Pause print job 34
Printing to floor—See Paper path
Paper path diagram 38
Taping sensor 38
Quality 22, 27—See also Troubleshooting
Queue management 18
Recommended software 17
Resolution 22
Roll feed method 62
Send plot files to printer 25, 34
Speed 63
Workflow 17–18
Using CAD software 18
Using FlexPlot 18
Parity 17, 48, 53
Pause a print job 34
Pinchwheel 62
Location of xii
Position 32, 33
Outer and inner pinchwheel locations 33
Pinchwheel lever xii, 31, 62
View from front xii
Platen xi, xii, 31, 39, 55, 56, 62
Cleaning 39
Platen leveling foot xi
Plot 13, 14, 17, 23, 27, 30, 31, 33, 35, 36, 37, 38, 51, 56, 63
Accuracy 14
Adjustments with Control Center 24–26
Carriage motion 14
Problems—See Troubleshooting
Ioline FlexJet User Guide
70
Q
Sending plot files 34
Quality 22—See Printing quality
LED Lights on keypad 22
Send size plot 41
Queue management 18
Send plot file 25
Send to queue 34
Sensor xii, 23, 62
Serial communication 62—See also Communications
R
Radio frequency 60
Rear dancer bar 31, 62
Red light mode 62—See also STOP mode
Removing markers—See Markers Removal
Repair ix, 57, 58
Factory authorization ix
Reset Serial Port Baud Rate
Button combination 23
Reset serial port baud rate 23
Resolution 62—See also Printing resolution
Restore Factory Default Settings
Button combination 23
Serial port xi, 13, 15, 16, 17, 23, 52, 62
Configuration 16
Data bits 17
FlexPlot set-up window 17
Flow control 17
Location on computer 16
Location on FlexJet 16
Parity 17
Setup 16–17
Stop bits 17
Service loop 62—See also Feed loop
Service Station ix, xii, 19, 22, 31, 34, 41, 44, 45, 46, 49, 50,
53, 62
Set alignment 43
Set calibration 41
Set gap 44
Restore factory default settings 23
Set motion 43
Right end cover x
Set origin 22, 34, 35, 40, 42, 54, 56, 62
‘V’ notch on carriage 22
Button 22
Roll feed 62
Roll Up 23
Button combination 23
S
Safety
Lifting printer by gray bars ix
Removing markers 35
Safety precautions ix
Take-up key 30
Safety cover x
Size calibration 25, 40, 41
Software—See also Firmware
Apparel design software 13, 15, 17, 22, 26, 34, 51, 52, 54,
55, 59, 61, 62
Control Center 13, 15, 16, 17, 19, 24, 25, 26, 28, 41, 42,
46, 49, 52, 54, 55, 56
FlexPlot 13, 15, 16, 17, 18, 19, 28, 34, 35, 52
Setup 17
Software version 26—See also Firmware
Special keycombinations 23
Square light 19, 23, 24, 29, 34, 53
Scale 26
Square Shaft 62
Scan 62
Stall xii, 27, 28, 44
Scan alignment—See Frame gap
Stand x, 15, 32, 36
Assembly & Leveling 15
Cross-member xi
Screen menu options—See Control Center
Segments (of a plot or marker)—See Plot
Select alignment plot 43
Send Command 25
Stand leveling foot x
Start/Stop 21, 22, 23, 31, 34, 35, 44, 45, 52, 62
Button 21
Index 71
START mode 21, 22, 62
Loss of registration between frames 54
Media tracking 51, 56
Paper jams 38, 40
Paper tears 56
Power 54
Printing quality 44–46, 52, 54–55
Radio-TV interference 60
Scan gaps 55
Speed 55
Start point—See Origin
STD 18
Stop bits 17
STOP mode 21, 22, 23, 27, 35, 49, 62
Support 57–60
Contact information 57, 58
Ioline Web site 57
Warranty 57
Support block 29, 30, 62
Surge protector 15, 16
System settings—See See Control Center
U
Unroll 21, 23, 30, 35, 37, 49
Automatic unroll 23, 35
Button 23
USB xi, 63
T
Take-up key 30, 40
Take-up loop 62
Take-up motor x, xi, 63
V
Vector 63
Take-up motor cable xi
Take-up sensor xii—See also Sensor
W
Take-up shaft x, 14, 23, 30, 31, 32, 34, 35, 36, 37, 38, 40, 62,
Windows 19, 61
Take-up motor outlet xi
63
Installation 30
Installing take-up shaft 30
Manually freeing take-up shaft 36
Maximum paper roll length 14
Taping paper to take-up shaft 32
Tape positions 32
Tech Support 58
TeraTerm 48–49
Terminal program 17, 53
Throughput 63
Top bar 63
Wrench 30
X
X-Axis 63—See also Plot
Y
Y-Axis 63—See also Plot
Tracking 51, 56
Traverse xii, 39, 63
Cleaning 39
Troubleshooting 51–56—See also FlexJet Service Manual
Alignment issues 55
Common issues 54–56
Communications 52
General troubleshooting 51
Keypad error codes 53, 55
Z

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