Acer | W701 | Owner's Manual | Acer W701 Owner's Manual

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© 2013. All Rights Reserved.
Acer ICONIA W7 User Manual
Model: W701
First issue: 16 April 2013
2-
T ABLE O F CONTENTS
Safety and comfort
5
Troubleshooting .......................................
Cradle ..............................................................
First things first
15
Front view ................................................
Your guides ...................................................... 15
Back view (stand not shown) ..................
Basic care and tips for using your
Left view (stand not shown) .....................
computer .......................................................... 15 Connecting the computer to the cradle............
Turning your computer on and off............. 15
Taking care of your computer ................... 16 Universal Serial Bus (USB)
Taking care of your AC adapter ................ 17 HDMI Micro
Cleaning and servicing.............................. 17
Your Acer computer tour
19 Using the virtual keyboard
Computer ......................................................... 19 Wireless networks
Front view ................................................ 20
Back view ................................................. 21
Top view ................................................... 22
Bottom view ............................................. 23
Left/right views ........................................ 24
LED Indicators .......................................... 26
Environment ..................................................... 26
Installing a SIM card......................................... 27
Using the network connection................... 28
Removing the SIM card ............................ 29
Connecting to a 3G network ..................... 29
Keyboard cover (optional) ................................ 31
Keyboard front view .................................. 31
Hotkeys ..................................................... 33
Inserting the computer into the
keyboard cover ......................................... 33
Removing the computer from the
keyboard cover ......................................... 34
Using the keyboard ................................... 35
Pairing with the ICONIA W7...................... 36
Charging the keyboard.............................. 37
37
37
38
39
40
41
44
45
46
48
Connecting to the Internet ............................... 48
Wireless networks ........................................... 48
Acer clear.fi
50
Navigating media and photos ..........................
Shared files ..............................................
Which devices are compatible? ...............
Playing to another device.........................
50
51
51
52
Screen orientation
and G-sensor
53
Power management
54
Acer Green Instant On..................................... 54
Saving power................................................... 55
Battery pack
58
Battery pack characteristics.............................
Charging the battery.................................
Optimizing battery life...............................
Checking the battery level........................
Battery-low warning..................................
58
58
60
61
61
Table of contents - 3
Securing your computer
63
How do I check for Windows
updates? ..................................................
Where can I get more information?..........
Troubleshooting...............................................
Frequently asked questions
65
Troubleshooting tips.................................
Requesting service........................................... 67
Error messages........................................
Tips and hints for using Windows 8 ................. 69
Recovery
Three concepts you might want to
keep in mind.............................................. 69 Creating a recovery backup.............................
How do I access the charms?................... 69 Creating a drivers and applications backup.....
How do I get to Start? ............................... 69 Recovering your system ..................................
Reinstalling drivers and applications........
How do I jump between apps?.................. 70
Returning to an earlier system
How do I turn off my computer?................ 70
snapshot...................................................
Why is there a new interface?................... 70
Returning your system to its factory
How do I unlock my computer?................. 70
condition...................................................
How do I personalize my computer?......... 71
Recovering from system recovery DVDs .
I want to use Windows in the way
Recovering from Windows .......................
that I'm used to - give me my
desktop back!............................................ 72 BIOS utility
Where are my apps?................................. 72
Boot sequence.................................................
What is a Microsoft ID (account)?............. 74
Setting passwords ...........................................
How do I add a favorite to Internet
Explorer?................................................... 74 Regulations and safety notices
Using passwords.............................................. 63
Entering passwords .................................. 64
4 - Table of contents
75
75
76
76
76
78
78
81
84
85
87
88
89
89
94
94
94
95
S AFETY AND COMFORT
SAFETY INSTRUCTIONS
Read these instructions carefully. Keep this document for future reference. Follow all
warnings and instructions marked on the product.
Turning the product off before cleaning
Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or
aerosol cleaners. Use a damp cloth for cleaning.
WARNINGS
Accessing the power cord
Be sure that the power outlet you plug the power cord into is easily accessible and located
as close to the equipment operator as possible. When you need to disconnect power to
the equipment, be sure to unplug the power cord from the electrical outlet.
Disconnecting the power source
Observe the following guidelines when connecting and disconnecting power to the power
supply unit:
Install the power supply unit before connecting the power cord to the AC power outlet.
Unplug the power cord before removing the power supply unit from the computer.
If the system has multiple sources of power, disconnect power from the system by
unplugging all power cords from the power supplies.
Using electrical power
- This product should be operated from the type of power indicated on the marking
label. If you are not sure of the type of power available, consult your dealer or local
power company.
- Do not allow anything to rest on the power cord. Do not locate this product where
people will walk on the cord.
Safety and comfort - 5
- If an extension cord is used with this product, make sure that the total ampere rating
of the equipment plugged into the extension cord does not exceed the extension cord
ampere rating. Also, make sure that the total rating of all products plugged into the
wall outlet does not exceed the fuse rating.
- Do not overload a power outlet, strip or receptacle by plugging in too many devices.
The overall system load must not exceed 80% of the branch circuit rating. If power
strips are used, the load should not exceed 80% of the power strip's input rating.
- This product's AC adapter is equipped with a three-wire grounded plug. The plug only
fits in a grounded power outlet. Make sure the power outlet is properly grounded
before inserting the AC adapter plug. Do not insert the plug into a non-grounded
power outlet. Contact your electrician for details.
- Warning! The grounding pin is a safety feature. Using a power outlet that is not
properly grounded may result in electric shock and/or injury.
- Note: The grounding pin also provides good protection from unexpected noise
produced by other nearby electrical devices that may interfere with the performance
of this product.
- The system can be powered using a wide range of voltages; 100 to 120 or 220 to 240
V AC. The power cord included with the system meets the requirements for use in
the country/region where the system was purchased. Power cords for use in other
countries/regions must meet the requirements for that country/region. For more
information on power cord requirements, contact an authorized reseller or service
provider.
Protecting your hearing
- Warning! Permanent hearing loss may occur if earphones or
headphones are used at high volume for prolonged periods of time.
To protect your hearing, follow these instructions.
- Increase the volume gradually until you can hear clearly and comfortably.
- Do not increase the volume level after your ears have adjusted.
- Do not listen to music at high volumes for extended periods.
6 - Safety and comfort
- Do not increase the volume to block out noisy surroundings.
- Decrease the volume if you can't hear people speaking near you.
General
- Do not use this product near water.
- Do not place this product on an unstable cart, stand or table. If the product falls, it
could be seriously damaged.
- Slots and openings are provided for ventilation to ensure reliable operation of the
product and to protect it from overheating. These openings must not be blocked or
covered. The openings should never be blocked by placing the product on a bed, sofa,
rug or other similar surface. This product should never be placed near or over a radiator
or heat register, or in a built-in installation unless proper ventilation is provided.
- Never push objects of any kind into this product through cabinet slots as they may
touch dangerous voltage points or short-out parts that could result in a fire or electric
shock. Never spill liquid of any kind onto or into the product.
- To avoid damage of internal components and to prevent battery leakage, do not
place the product on a vibrating surface.
- Never use it under sporting, exercising, or any vibrating environment which will
probably cause unexpected short current or damage rotor devices, HDD, Optical
drive, and even exposure risk from lithium battery pack.
- The bottom surface, areas around ventilation openings and AC adapter may get hot.
To avoid injury, ensure they do not come in contact with your skin or body.
- Your device and its enhancements may contain small parts. Keep them out of the
reach of small children.
Product servicing
Do not attempt to service this product yourself, as opening or removing covers may
expose you to dangerous voltage points or other risks. Refer all servicing to qualified
service personnel.
Safety and comfort - 7
Unplug this product from the wall outlet and refer servicing to qualified service personnel
when:
- The power cord or plug is damaged, cut or frayed.
- Liquid was spilled into the product.
- The product was exposed to rain or water.
- The product has been dropped or the case has been damaged.
- The product exhibits a distinct change in performance, indicating a need for service.
- The product does not operate normally after following the operating instructions.
- Note: Adjust only those controls that are covered by the operating instructions, since
improper adjustment of other controls may result in damage and will often require
extensive work by a qualified technician to restore the product to normal condition.
Guidelines for safe battery usage
This computer uses a Lithium-ion or Lithium-polymer battery. Do not use it in a humid, wet
or corrosive environment. Do not put, store or leave your product in or near a heat source,
in a high temperature location, in strong direct sunlight, in a microwave oven or in a
pressurized container, and do not expose it to temperatures over 60° C (140° F). Failure
to follow these guidelines may cause the battery to leak acid, become hot, explode or
ignite and cause injury and/or damage.
Do not pierce, open or disassemble the battery. If the battery leaks and you come into
contact with the leaked fluids, rinse thoroughly with water and seek medical attention
immediately.
For safety reasons, and to prolong the lifetime of the battery, charging will not occur at
temperatures below 0° C (32° F) or above 40° C (104° F).
The full performance of a new battery is achieved only after two or three complete charge
and discharge cycles. The battery can be charged and discharged hundreds of times, but
it will eventually wear out. When the operation time becomes noticeably shorter than
normal, refer to qualified service personnel. Use only the approved batteries, and
recharge your battery only with the approved chargers designated for this device.
8 - Safety and comfort
Never use any charger or battery that is damaged.
The capacity and lifetime of the battery will be reduced if the battery is left in hot or cold
places, such as in a closed car in summer or winter. Always try to keep the battery
between 15°C and 25°C (59°F and 77°F). A device with a hot or cold battery may not work
temporarily, even when the battery is fully charged. Battery performance is especially
limited in temperatures well below freezing.
Do not dispose of batteries in a fire as they may explode. Batteries may also explode if
damaged. Dispose of batteries according to local regulations. Please recycle when
possible. Do not dispose as household waste.
- Note: Please refer to www.acer.com for battery shipping documents.
- Warning! Batteries may explode if not handled properly. Do not disassemble or
dispose of them in fire. Keep them away from children. Follow local regulations
when disposing of used batteries.
RADIO FREQUENCY INTERFERENCE
- Warning! For safety reasons, turn off all wireless or radio transmitting devices
when using your computer under the following conditions. These devices may
include, but are not limited to: wireless LAN (WLAN), Bluetooth and/or 3G.
Remember to follow any special regulations in force in any area, and always switch off
your device when its use is prohibited or when it may cause interference or danger. Use
the device only in its normal operating positions. This device meets RF exposure
guidelines when used normally, and it and its antenna are positioned at least 1.5
centimeters (5/8 inch) away from your body. It should not contain metal and you should
position the device the above-stated distance from your body. To successfully transmit
data files or messages, this device requires a good quality connection to the network. In
some cases, transmission of data files or messages may be delayed until such a
connection is available. Ensure that the above separation distance instructions are
followed until the transmission is completed. Parts of the device are magnetic. Metallic
Safety and comfort - 9
materials may be attracted to the device, and persons with hearing aids should not hold
the device to the ear with the hearing aid. Do not place credit cards or other magnetic
storage media near the device, because information stored on them may be erased.
MEDICAL DEVICES
Operation of any radio transmitting equipment, including wireless phones, may interfere
with the functionality of inadequately protected medical devices. Consult a physician or
the manufacturer of the medical device to determine if they are adequately shielded from
external RF energy or if you have any questions. Switch off your device in health care
facilities when any regulations posted in these areas instruct you to do so. Hospitals or
health care facilities may be using equipment that could be sensitive to external RF
transmissions.
Pacemakers. Pacemaker manufacturers recommend that a minimum separation of 15.3
centimeters (6 inches) be maintained between wireless devices and a pacemaker to avoid
potential interference with the pacemaker. These recommendations are consistent with
the independent research by and recommendations of Wireless Technology Research.
Persons with pacemakers should do the following:
- Always keep the device more than 15.3 centimeters (6 inches) from the pacemaker
- Not carry the device near your pacemaker when the device is switched on.
If you suspect interference, switch off your device, and move it.
Hearing aids. Some digital wireless devices may interfere with some hearing aids. If
interference occurs, consult your service provider.
VEHICLES
RF signals may affect improperly installed or inadequately shielded electronic systems in
motor vehicles such as electronic fuel injection systems, electronic anti-skid (anti-lock)
braking systems, electronic speed control systems, and air bag systems. For more
information, check with the manufacturer, or its representative, of your vehicle or any
equipment that has been added. Only qualified personnel should service the device, or
install the device in a vehicle. Faulty installation or service may be dangerous and may
invalidate any warranty that may apply to the device. Check regularly that all wireless
10 - Safety and comfort
equipment in your vehicle is mounted and operating properly. Do not store or carry
flammable liquids, gases, or explosive materials in the same compartment as the device,
its parts, or enhancements. For vehicles equipped with an air bag, remember that air bags
inflate with great force. Do not place objects, including installed or portable wireless
equipment in the area over the air bag or in the air bag deployment area. If in-vehicle
wireless equipment is improperly installed, and the air bag inflates, serious injury could
result. Using your device while flying in aircraft is prohibited. Switch off your device before
boarding an aircraft. The use of wireless teledevices in an aircraft may be dangerous to
the operation of the aircraft, disrupt the wireless telephone network, and may be illegal.
POTENTIALLY EXPLOSIVE ENVIRONMENTS
Switch off your device when in any area with a potentially explosive atmosphere and obey
all signs and instructions. Potentially explosive atmospheres include areas where you
would normally be advised to turn off your vehicle engine. Sparks in such areas could
cause an explosion or fire resulting in bodily injury or even death. Switch off the device at
refueling points such as near gas pumps at service stations. Observe restrictions on the
use of radio equipment in fuel depots, storage, and distribution areas; chemical plants; or
where blasting operations are in progress. Areas with a potentially explosive atmosphere
are often, but not always, clearly marked. They include below deck on boats, chemical
transfer or storage facilities, vehicles using liquefied petroleum gas (such as propane or
butane), and areas where the air contains chemicals or particles such as grain, dust or
metal powders. Do not switch the computer on when wireless phone use is prohibited or
when it may cause interference or danger.
EMERGENCY CALLS
- Warning! You cannot make emergency calls through this device. To make an
emergency call you shall dial out through your mobile phone or other
telephone call system.
Safety and comfort - 11
DISPOSAL INSTRUCTIONS
Do not throw this electronic device into the trash when discarding. To minimize
pollution and ensure utmost protection of the global environment, please
recycle. For more information on the Waste from Electrical and Electronics
Equipment (WEEE) regulations, visit www.acer-group.com/public/
Sustainability/sustainability01.htm
TIPS AND INFORMATION FOR COMFORTABLE USE
Computer users may complain of eyestrain and headaches after prolonged use. Users
are also at risk of physical injury after long hours of working in front of a computer. Long
work periods, bad posture, poor work habits, stress, inadequate working conditions,
personal health and other factors greatly increase the risk of physical injury.
Incorrect computer usage may lead to carpal tunnel syndrome, tendonitis, tenosynovitis
or other musculoskeletal disorders. The following symptoms may appear in the hands,
wrists, arms, shoulders, neck or back:
- Numbness, or a burning or tingling sensation.
- Aching, soreness or tenderness.
- Pain, swelling or throbbing.
- Stiffness or tightness.
- Coldness or weakness.
If you have these symptoms, or any other recurring or persistent discomfort and/or pain
related to computer use, consult a physician immediately and inform your company's
health and safety department.
The following section provides tips for more comfortable computer use.
Finding your comfort zone
Find your comfort zone by adjusting the viewing angle of the monitor, using a footrest, or
raising your sitting height to achieve maximum comfort. Observe the following tips:
- Refrain from staying too long in one fixed posture.
- Avoid slouching forward and/or leaning backward.
12 - Safety and comfort
- Stand up and walk around regularly to remove the strain on your leg muscles.
- Take short rests to relax your neck and shoulders.
- Avoid tensing your muscles or shrugging your shoulders.
- Install the external display, keyboard and mouse properly and within comfortable
reach.
- If you view your monitor more than your documents, place the display at the center
of your desk to minimize neck strain.
Taking care of your vision
Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive room
lighting, poorly focused screens, very small typefaces and low-contrast displays could
stress your eyes. The following sections provide suggestions on how to reduce eyestrain.
Eyes
- Rest your eyes frequently.
- Give your eyes regular breaks by looking away from the monitor and focusing on a
distant point.
- Blink frequently to keep your eyes from drying out.
Display
- Keep your display clean.
- Keep your head at a higher level than the top edge of the display so your eyes point
downward when looking at the middle of the display.
- Adjust the display brightness and/or contrast to a comfortable level for enhanced text
readability and graphics clarity.
- Eliminate glare and reflections by:
placing your display in such a way that the side faces the window or any light source,
minimizing room light by using drapes, shades or blinds,
using a task light,
changing the display's viewing angle,
Safety and comfort - 13
using a glare-reduction filter,
using a display visor, such as a piece of cardboard extended from the display's top
front edge.
- Avoid adjusting your display to an awkward viewing angle.
- Avoid looking at bright light sources for extended periods of time.
Developing good work habits
The following work habits make computer use more relaxing and productive:
- Take short breaks regularly and often.
- Perform some stretching exercises.
- Breathe fresh air as often as possible.
- Exercise regularly and maintain a healthy body.
- Warning! We do not recommend using the computer on a couch or bed. If this
is unavoidable, work for only short periods, take breaks regularly, and do some
stretching exercises.
- Note: For more information, please refer to "Regulations and safety notices" on
page 95.
14 - Safety and comfort
F IRST THINGS F I R S T
We would like to thank you for making an Acer comptuer your choice for
meeting your mobile computing needs.
Your guides
To help you use your Acer computer, we have designed a set of guides:
First off, the setup poster helps you get started with setting up your
computer.
The Quick Guide introduces you to the basic features and functions of
your new computer.
The User’s Manual contains detailed information on such subjects as
system utilities, data recovery, expansion options and troubleshooting. In
addition it contains general regulations and safety notices for your
computer. It is available in Apps (swipe upwards from the bottom of the
screen and tap All apps then tap Acer User’s Manual from the list).
Alternatively, swipe the right-hand edge of the screen inwards and tap
Search, tap the text box to open the onscreen keyboard and start typing
'User’s Manual' to display the results; tap Acer User’s Manual.
Basic care and tips for using your computer
Turning your computer on and off
To turn the power off, do the following:
First things first - 15
• Tap the Settings charm > Power > Shut down.
To turn the power off (to get into BIOS upon reboot), do the following:
• Tap the Settings charm > Change PC settings > General. Under
"Advanced startup", tap Restart now. The "Choose an option" screen
displays. Tap Turn off your PC.
Note: See "BIOS utility" on page 94 for more information.
If you need to power down the computer for a short while, but don’t want
to completely shut it down, you can put it into Sleep mode by:
• Pressing the power button.
- OR • Tapping the Settings charm > Power > Sleep.
Note: If you cannot power off the computer normally, press and hold
the power button for more than four seconds to shut down the
computer (the power button’s battery LED should be off). If you turn
off the computer and want to turn it on again, wait at least two seconds
before powering up.
Taking care of your computer
Your computer will serve you well if you take care of it.
• Do not expose the computer to direct sunlight. Do not place it near
sources of heat, such as a radiator.
• Do not expose the computer to temperatures below 0º C (32º F) or
above 50º C (122º F).
• Do not subject the computer to magnetic fields.
16 - First things first
• Do not expose the computer to rain or moisture.
• Do not spill water or any liquid on the computer.
• Do not subject the computer to heavy shock or vibration.
• Do not expose the computer to dust or dirt.
• Never place objects on top of the computer.
• Do not slam the computer display when you close it.
• Never place the computer on uneven surfaces.
Taking care of your AC adapter
Here are some ways to take care of your AC adapter:
• Do not connect the adapter to any other device.
• Do not step on the power cord or place heavy objects on top of it.
Carefully route the power cord and any cables away from foot traffic.
• When unplugging the power cord, do not pull on the cord itself but pull
on the plug.
• The total ampere ratings of the equipment plugged in should not exceed
the ampere rating of the cord if you are using an extension cord. Also,
the total current rating of all equipment plugged into a single wall outlet
should not exceed the fuse rating.
Cleaning and servicing
When cleaning the computer, follow these steps:
1. Turn off the computer.
First things first - 17
2. Disconnect the AC adapter.
3. Use a soft, moist cloth. Do not use liquid or aerosol cleaners.
If either of the following occurs:
• The computer has been dropped or the body has been damaged;
• The computer does not operate normally
Please refer to "Frequently asked questions" on page 65.
18 - First things first
Y OUR A C E R COMPUTER TOUR
After setting up your device as illustrated in the setup poster, let us show
you around your new Acer computer.
You can enter information into you new computer via the touchscreen.
Computer
Your device contains two optional components: the keyboard cover and
cradle. The following set of images will show you all of these. The views
are labeled as if you are holding the computer with the screen towards you
and the camera at the top.
Your Acer computer tour - 19
Front view
1 2
3
No. Item
Camera
1
indicator light
Integrated
2
webcam
3
Windows key
Description
Lights up when camera is active.
Web camera for video communication.
Press once to open the Start menu.
Note: Display orientation may be fixed when apps designed for a specific
orientation are running. These include games and other full-screen apps.
20 - Your Acer computer tour
When making video calls, you should always hold the computer in
landscape orientation.
Back view
1
2
No.
1
2
Item
Description
Integrated webcam Web camera for video communication.
Camera indicator
Lights up when camera is active.
light
Your Acer computer tour - 21
Top view
1
2
No. Icon
1
2
Item
Description
Accepts a 3G micro SIM card for 3G
connectivity.
Micro SIM card
Insert a 3G SIM card to enable 3G
slot (optional)
communication. The SIM card connectors
need to face up towards the screen.
Ventilation and Allows the computer to stay cool.
cooling fan
Do not cover or obstruct the openings.
22 - Your Acer computer tour
Bottom view
RESET
1
2
No. Item
1
Reset
2
Speakers
Description
Insert a paperclip into the hole and press for
four seconds to reset the computer (simulates
removing and reinstalling the battery).
Delivers stereo audio output.
Your Acer computer tour - 23
Left/right views
2
3
4
1
5
6
7
8
No. Icon
Item
1
microSD card slot Insert a microSD card into the slot.
2
Microphone
3
micro HDMI port
4
USB 3.0 port
24 - Your Acer computer tour
Description
Internal microphone for sound
recording.
Supports high-definition digital video
connections.
Connects to USB devices.
A USB 3.0 port can be distinguished
by its blue connector (see below).
No. Icon
Item
Description
5
DC-in jack
Connects to an AC adapter.
Power button
Press to turn the computer on; press
again to place the computer in Sleep
mode. Press and hold to turn the
computer off.
Battery LED
Indicates the computer's battery
status. See table below.
6
7
8
+/-
Press to increase or decrease
volume.
Connects to audio devices
Headset/speaker
(e.g., speakers, headphones) or a
jack
headset with microphone.
Volume key
Information on USB 3.0
• Compatible with USB 3.0 and earlier USB devices.
• For optimal performance, use USB 3.0-certified devices.
• Defined by the USB 3.0 (SuperSpeed USB) specification.
Your Acer computer tour - 25
LED Indicators
LED color State
Blue
Steady
Blue
On briefly
Amber
Steady
Amber
On briefly
Amber
Blinking
Off
Description
The computer is fully charged and plugged in.
The computer is fully charged and running on
battery power.
After pressing the power button, the blue LED
stays lit for a few seconds before turning off.
The computer is charging and plugged in.
The computer is not fully charged and running
on battery power.
After pressing the power button, the amber
LED stays lit for a few seconds before turning
off.
The battery is critically low or abnormal battery
situation.
The computer is off.
Environment
• Temperature:
• Operating: 5 °C to 35 °C
• Non-operating: -20 °C to 65 °C
• Humidity (non-condensing):
• Operating: 20% to 80%
• Non-operating: 20% to 80%
26 - Your Acer computer tour
Installing a SIM card
Note: This section depends on model.
This computer includes a micro SIM slot for Internet access. To take full
advantage of your computer’s Internet capabilities, you should install a
micro SIM card with data subscription before turning on your computer.
1. Make sure your computer is turned off.
2. Insert the micro SIM card. When fully inserted, the micro SIM card will
click into place.
3. Turn on your computer.
Note: Ensure that the micro SIM card is inserted all the way into the
card slot. Caution: Turn off your computer before installing or
removing a micro SIM card. You may damage the card or your
computer if power it still on.
Your computer supports SMS (or text) messages using third-party apps.
You can download these apps from the Windows Store.
Your Acer computer tour - 27
Using the network connection
Note: Network connection ends when in
sleep mode, but automatically reconnects
after several seconds when waking up.
1. Swipe the right-hand edge of the screen
inwards, tap Settings > Networks icon.
2. Select your data connection from the list of
networks.
3. Select Connect.
4. If your SIM requires a password, you will
now be asked to enter the SIM password
(contact your network provider if you do not
have it).
5. Select Next.
Note: The computer itself may come with
a SIM card lock meaning you will only be
able to use the SIM card provided by your
network operator. To cancel the SIM lock,
contact your network provider.
28 - Your Acer computer tour
Removing the SIM card
1. Make sure your computer is turned off.
2. Press the SIM card into the slot then carefully release. The SIM card will
be pushed out of the slot.
Connecting to a 3G network
If you encounter issues connecting to a 3G Internet connection, please
follow the steps below.
Note: Before setting your 3G connection, please unlock your SIM
card's password (if unsure how, contact your 3G service provider for
details).
1. Swipe the right-hand edge of screen inwards and then tap the Settings
charm.
2. Tap the Network connection icon.
3. Long tap your 3G service provider to bring up the pop-up windows.
Your Acer computer tour - 29
4. Tap View connection properties and then tap the Profile tab.
5. Set the "Access point" to Custom and then enter the "Access Point
name (APN)", "User name" and "Password" information. For this
information, please contact your 3G service provider.
30 - Your Acer computer tour
Keyboard cover (optional)
The following section describes the bundled keyboard cover.
Note: The keyboard cover’s tablet holder is made out of moldable
rubber. As such, small warped areas may occur with use. This does
not affect the holder’s effectiveness.
Keyboard front view
1
2
3
4
5
No. Icon
Item
1
Battery LED
Description
Indicates the keyboard’s battery
status (see table below).
Your Acer computer tour - 31
No. Icon
Item
Description
2
Power button
Turns the keyboard on and off.
3
USB connector
4
Function LED
5
Keyboard
Use the provided USB charging cable
to charge the keyboard’s embedded
battery. See "Inserting the
computer into the keyboard cover"
on page 33.
Indicates the keyboard’s function
status (see table below).
For entering data into your computer.
Battery LED
State
Blue (solid)
Orange (solid)
Orange (blinking
slowly)
Orange (blinking
quickly)
Orange (blinking)
32 - Your Acer computer tour
Description
The keyboard is plugged in and fully charged.
The keyboard is plugged in and charging.
The keyboard is not plugged in and the battery is
low.
The keyboard is not plugged in and the battery is
critically low or there is an abnormal state.
The keyboard is in pairing mode (the function LED
also blinks).
Function LED
State
Blue (solid)
Blue (blinking)
Blue (blinking)
Description
The LED turns solid blue for five seconds after
turning the keyboard on.
The LED blinks after turning the keyboard off.
The keyboard is in pairing mode (the battery LED
also blinks).
Hotkeys
The computer employs hotkeys or key combinations to access most of the
computer's controls like settings and volume output. To activate hotkeys,
press and hold the <Fn> key before pressing the other key in the hotkey
combination.
Inserting the computer into the keyboard cover
Note: Always use caution when using and transporting the keyboard
cover. Acer recommends using two hands when holding the keyboard
case.
1. Open the keyboard case on a flat surface.
2. Place the bottom part of the computer into the holder’s bottom section.
3. Lay the computer into the holder and press the tablet’s top edges to
ensure the molding secures it in place.
Your Acer computer tour - 33
4. Place the holder into the keyboard’s channel to put the computer in
position.
Note: To avoid possible damage, do not carry the holder with the
computer facing outside.
Removing the computer from the keyboard cover
34 - Your Acer computer tour
1. Peel back the molding at tablet holder’s top corners simultaneously.
2. Continue peeling the top end of the tablet holder’s molding back until the
top of tablet is uncovered.
3. Grab the top of the tablet and pull it out of the holder.
Using the keyboard
Your Bluetooth keyboard comes pre-paired with the ICONIA W7. You only
need to turn on the keyboard and the ICONIA W7 Bluetooth function by
doing the following:
1. Tap the Settings charm > Change PC settings > Wireless.
2. Under Wireless devices, ensure the Bluetooth switch is set to On.
3. Press and hold the keyboard's Power button until the function LED
comes on (the function LED will turn on for 5 seconds and then turn off).
4. To turn off the keyboard, press and hold the keyboard's Power button
until the function LED blinks. Release the Power button.
Note: To save power, turn the keyboard off when not in use.
Your Acer computer tour - 35
Pairing with the ICONIA W7
If your Bluetooth keyboard loses connection with the ICONIA W7, you will
need to pair again. After the pairing process is complete, you're able to
turn your keyboard off and on again without having to pair again.
1. Tap the Settings charm > Change PC settings > Devices
2. Tap the Bluetooth Keyboard option and then tap the minus sign to the
right to remove the device (it may take a moment for the keyboard to be
removed from the device list.)
Note: The name of the keyboard may vary.
3. Press and hold the Power button until both the battery and the function
LEDs blink repeatedly. Release the Power button. The keyboard is now
in pairing mode.
Note: The keyboard stays in pairing mode for three minutes.
4. Tap Add a device. The ICONIA W7 searches for any available
Bluetooth devices to pair with.
5. Once it finds the Bluetooth Keyboard, tap it.
Note: The name of the keyboard may vary.
6. The screen now displays a six-digit passcode. Using the keyboard,
enter the passcode and press Enter.
Note: The passcode is only valid for one minute. If the passcode
disappears or if you enter a wrong passcode, repeat the steps above
to pair.
7. Once pairing is complete, the function LED will stop blinking.
36 - Your Acer computer tour
Charging the keyboard
The keyboard cover comes with an embedded battery and a USB
charging cable. The cable's large end connects to the tablet's USB port
and the small end connects to the keyboard's micro USB port. When the
battery LED quickly blinks orange, the keyboard's battery is critically low
and needs to be charged. Keep the keyboard connected until the Battery
LED is blue. You can still use the keyboard as normal while it is charging.
Note: The tablet must be on for the keyboard to charge.
Troubleshooting
Q: My keyboard doesn't do anything when I press the keys.
A: There could be several reasons for this. Check the following:
1. The keyboard may be turned off. Press and hold the keyboard's Power
button until the function LED comes on (the function LED will turn on for
5 seconds and then turn off). If the function LED blinks, you have turned
off the keyboard. Press and hold the keyboard's Power button again
until the function LED comes on.
2. The keyboard may be out of charge. See "Charging the keyboard" on
page 37.
Cradle
The following set of images show you the optional cradle.
Your Acer computer tour - 37
Front view
1
2
No. Icon
Item
Description
1
USB connector
Connects to the computer’s USB
port.
2
DC-out jack
Provides power from the cradle to the
computer.
38 - Your Acer computer tour
Back view (stand not shown)
1
2
No. Item
Portrait view
1
slot
Landscape
2
view slot
Description
Insert the stand here to rest the computer in
portrait view.
Insert the stand here to rest the computer in
landscape view.
Your Acer computer tour - 39
Left view (stand not shown)
1
2
No. Icon
Item
1
USB 3.0 ports
40 - Your Acer computer tour
Description
Connect to USB devices.
A USB 3.0 port can be distinguished
by its blue connector (see below).
To use the cradle’s USB ports, you
must plug in the power adapter.
No. Icon
Item
Description
2
DC-in jack
Provides power to the cradle.
Information on USB 3.0
• Compatible with USB 3.0 and earlier USB devices.
• For optimal performance, use USB 3.0-certified devices.
• Defined by the USB 3.0 (SuperSpeed USB) specification.
Connecting the computer to the cradle
This multi-position cradle makes it simple to dock your computer because
you don’t have to worry about aligning ports and connectors or placing the
computer at the correct angle.
To insert the computer into the cradle, do the following:
1. Place the cradle in landscape view. Place the computer into the cradle’s
channel with the Windows key at the bottom. The cradle’s USB
Your Acer computer tour - 41
connector and DC-out jack are now aligned with the computer’s USB
port and DC-in jack.
2. Slide the computer to the left until it stops (the cradle’s USB connector
and DC-out jack should NOT be visible).
42 - Your Acer computer tour
To remove the computer from the cradle, do the following:
1. Place the cradle in landscape view. Hold the cradle with one hand and
push the computer as shown.
2. Ensure the computer has cleared the cradle’s USB connector and lift the
computer out of the cradle.
Your Acer computer tour - 43
U N I V E R S A L S E R I A L B US (USB)
The USB port is a high-speed serial bus which allows you to connect USB
peripherals without taking up system resources.
44 - Universal Serial Bus (USB)
H D M I M ICRO
HDMI (High-Definition Multimedia Interface) is an industry-supported,
uncompressed, all-digital audio/video interface. HDMI provides an
interface between any compatible digital audio/video source, such as a
set-top box, DVD player, and A/V receiver and a compatible digital audio
and/or video monitor, such as a digital television (DTV), over a single
cable.
Use the HDMI Micro port on your computer to connect with high-end audio
and video equipment. Single cable implementation allows tidy setup and
fast connection.
Note: A HDMI Micro to HDMI adapter is only included with certain
models.
HDMI Micro - 45
U S I N G T H E VIRTUAL K E Y B O A R D
Microsoft Windows provides a convenient virtual keyboard for entering
data. There are several ways to display the keyboard:
Tap inside any text field to display the Windows virtual keyboard.
46 - Using the virtual keyboard
From Desktop, tap the Keyboard icon in the system tray to display the
keyboard. Tap the "x" in the keyboard’s top-right corner to close the
keyboard.
Using the virtual keyboard - 47
W IRELESS N E TW ORK S
Connecting to the Internet
Your computer's wireless connection is turned on by default.
Windows will detect and display a list of available networks during setup.
Select your network and enter the password if required.
Otherwise, open Internet Explorer and follow the instructions.
Please refer to your ISP or router documentation.
Wireless networks
A wireless LAN or WLAN is a wireless local area network, which may link
two or more computers without using wires. Setting up a wireless network
is easy and allows you to share files, peripheral devices and an Internet
connection.
What are benefits of a wireless network?
Mobility
Wireless LAN systems allow you and other users of your home network to
share access to files and devices connected to the network, for example a
printer or scanner.
Also you can share an internet connection with other computers in your home.
48 - Wireless networks
Installation speed and simplicity
Installing a wireless LAN system can be fast and easy and eliminates the
need to pull cables through walls and ceilings.
Components of a wireless LAN
To set up your Wireless network at home you need to have the following:
Access point (router)
Access points (routers) are two-way transceivers that broadcast data into the
surrounding environment. Access points act as a mediator between wired
and wireless network. Most routers have a built-in DSL modem that will allow
you access to a high speed DSL internet connection. The ISP (Internet
Service Provider) you have chosen normally supplies a modem/router with
the subscription to their services. Read carefully the documentation supplied
with your Access point/router for detailed setup instructions.
Wireless networks - 49
A CER CLEAR . FI
Note: Only for certain models.
With Acer clear.fi, you can enjoy videos, photos and music. Stream media
from, or to, other devices with Acer clear.fi installed.
Note: All devices must be connected to the same network.
To watch videos or listen to music open clear.fi Media, to browse photos
open clear.fi Photo.
Important: When you first open a clear.fi application, Windows
Firewall will ask for permission to allow clear.fi to access the network.
Select Allow Access in each window.
Navigating media and photos
The list in the left panel shows your computer (’My Library’), then other
devices if any are connected to your network (’Home Shared’).
To view files on your computer, select one of the categories under ’My
Library’, then browse the files and folder on the right.
50 - Acer clear.fi
Shared files
Devices connected to your network are shown in the Home Shared
section. Select a device, then select the category to explore.
After a short delay, shared files and folders are shown on the right.
Browse to the file you want to play, then double-click to start playback.
Use the media controls in the bar across the bottom of the screen to
control playback. For example, when music is selected, you can play,
pause or stop playback, and adjust the volume.
Note: You must activate sharing on the device that stores the files.
Open clear.fi on the device that stores the files, select Edit then make
sure Share my library on local network is active.
Which devices are compatible?
Most devices with clear.fi or DLNA software can be used with the clear.fi
software. These include DLNA-compliant PCs, smartphones, and NAS
(Network Attached Storage) devices.
Acer clear.fi - 51
Note: DLNA is an standard that allows devices connected to a home
network to communicate and share files.
Playing to another device
If you want to play the media on another device, you need to do the
following:
1. In the bottom right corner, select Play to.
2. Select the remote device that will be used to play the file.
Note: Only devices optimised for playback are available in this list,
certain PCs and storage devices will not appear. To add a Windows PC
to this list, open Windows Media Player, select Stream and Allow
remote control of my Player...
3. Select a file in the main window, then use the media controls in the bar
across the bottom of the screen to control the remote device.
For more help, go to http://www.acer.com/clearfi/download/.
52 - Acer clear.fi
S CREEN OR IENTATION
AND G- SENSOR
Your device has a built-in accelerometer that detects the device’s
orientation and automatically rotates the screen to suit the orientation.
You can lock the screen orientation by using the lock switch. The
orientation may also be locked at other times, including:
• When the device is attached to the cradle.
• With an HDMI cable is plugged in.
• When programs designed for a specific orientation are running.
Note: You are advised to keep your device in landscape orientation
with the webcam above the screen while you are making a video call.
Please rotate your display to the landscape orientation and use the
lock switch to set the orientation before starting a video call.
The screen orientation lock status will be indicated via icons briefly
displayed onscreen when the status changes.
Screen orientation and G-sensor - 53
P OWER MANAGEMENT
This computer has a built-in power management unit that monitors system
activity. System activity refers to any activity involving one or more of the
following devices: keyboard, mouse, hard disk, peripherals connected to
the computer, and video memory. If no activity is detected for a period of
time, the computer stops some or all of these devices in order to conserve
energy.
Acer Green Instant On
Note: For selected models only.
The Acer Green Instant On feature allows your computer to wake up from
Sleep mode in less than the time it takes to open the lid. When you close
the lid, or leave your computer for a while, your computer enters Sleep
mode. While the computer is in Sleep mode, the power indicator LED will
flash orange.
Open the lid or press any key to wake the computer from Sleep mode.
After a certain amount of time in Sleep mode, the computer will
automatically enter Deep Sleep to preserve battery life. When the
computer is in Deep Sleep, the power indicator LED will be turned off. In
this state, battery remains ready to use for many weeks.
Press the power button to wake up from Deep Sleep.
54 - Power management
Note: Once in Deep Sleep, your PC will consume significantly less
power compared with Sleep mode, but it will take a little longer to wake
up from Deep Sleep.
Deep Sleep and Sleep mode work together to ensure that your computer
saves as much power as possible while still enabling quick, instant on
access.
To save more power, your computer will typically enter and stay in Deep
Sleep during times when it will not be frequently accessed, for example,
during the middle of the night. To provide quicker access, your computer
will enter and stay in Sleep mode during times when it will be frequently
accessed, for example, during working hours.
Saving power
Disable Fast startup
Your computer uses Fast startup to start quickly, but also uses a small
amount of power to check for signals to start. These checks will slowly
drain your computer’s battery.
If you prefer to reduce your computer’s power requirements and
environmental impact, turn off Fast startup:
Note: If Fast startup is off, your computer will take longer to start from
Sleep. If your computer features Acer Instant On or Acer Always
Connect, these will also be turned off.
Your computer will also not start if it receives an instruction to start
over a network (Wake on LAN).
Power management - 55
1. Open the Desktop.
2. Click Power Options in the Notification area.
3. Select More Power Options.
4. Select Choose what the power buttons do.
5. To access Shutdown Settings, select Change settings that are
currently unavailable.
56 - Power management
6. Scroll down and disable Turn on fast startup.
7. Select Save changes.
Power management - 57
B ATTERY PACK
The computer uses an embedded battery pack that gives you long use
between charges.
Battery pack characteristics
The battery pack has the following characteristics:
• Employs current battery technology standards.
• Delivers a battery-low warning.
The battery is recharged whenever you connect the computer to the AC
adapter. Your computer supports charge-in-use, enabling you to recharge
the battery while you continue to operate the computer. However,
recharging with the computer turned off results in a significantly faster
charge time.
Charging the battery
The preferred method of charging your computer is to use the bundled
cradle. Plug the AC adapter into the cradle and connect to a power outlet.
Insert the computer into the cradle (See "Connecting the computer to
the cradle" on page 41). You can continue to operate your computer on
AC power while your battery is charging. However, charging the battery
with the computer turned off results in a significantly faster charge time.
58 - Battery pack
Note: You are advised to charge the battery before retiring for the day.
Charging the battery overnight before traveling enables you to start
the next day with a fully charged battery.
Conditioning a new battery pack
Before you use a battery pack for the first time, there is a conditioning
process that you should follow:
1. Connect the AC adapter and fully charge the battery.
2. Disconnect the AC adapter.
3. Turn on the computer and operate using battery power.
4. Fully deplete the battery until the battery-low warning appears.
5. Reconnect the AC adapter and fully charge the battery again.
Follow these steps again until the battery has been charged and
discharged three times.
Use this conditioning process for all new batteries, or if a battery hasn't
been used for a long time.
Warning! Do not expose battery packs to temperatures below 0°
C (32° F) or above 45° C (113° F). Extreme temperatures may
adversely affect the battery pack.
By following the battery conditioning process you condition your battery to
accept the maximum possible charge. Failure to follow this procedure will
prevent you from obtaining the maximum battery charge, and will also
shorten the effective lifespan of the battery.
Battery pack - 59
In addition, the useful lifespan of the battery is adversely affected by the
following usage patterns:
• Using the computer on constant AC power.
• Not discharging and recharging the battery to its extremes, as described
above.
• Frequent use; the more you use the battery, the faster it will reach the
end of its effective life. A standard computer battery has a life span of
more than 1,000 charges.
Optimizing battery life
Optimizing battery life helps you get the most out of battery operation,
prolonging the charge/recharge cycle and improving recharging efficiency.
You are advised to follow the suggestions set out below:
• Use AC power whenever possible, reserving battery for on-the-go use.
• Eject a PC Card if it is not being used, as it will continue to draw power
(for selected models).
• Store your PC in a cool, dry place. The recommended temperature is
10° C (50° F) to 30° C (86° F). Higher temperatures cause the battery to
self-discharge faster.
• Excessive recharging decreases the battery life.
• Look after your AC adapter and battery.
60 - Battery pack
Checking the battery level
The Windows power meter indicates the current battery level. Rest the
cursor over the battery/power icon on the taskbar to see the battery's
present charge level.
Battery-low warning
When using battery power pay attention to the Windows power meter.
Warning! Connect the AC adapter as soon as possible after the
battery-low warning appears. Data will be lost if the battery
becomes fully depleted and the computer shuts down.
When the battery-low warning appears, the recommended course of
action depends on your situation:
Situation
The AC adapter,
the cradle, and a
power outlet are
available.
Recommended Action
1. Plug the AC adapter into the cradle, and then
connect to the mains power supply.
2. Insert the computer into the cradle.
3. Save all necessary files.
4. Resume work.
Turn off the computer if you want to recharge the
battery rapidly.
Battery pack - 61
Situation
Recommended Action
1. Plug the AC adapter into the computer, and then
connect to the mains power supply.
The AC adapter
2. Save all necessary files.
and a power outlet
3. Resume work.
are available.
Turn off the computer if you want to recharge the
battery rapidly.
The AC adapter or 1. Save all necessary files.
a power outlet is
2. Close all applications.
unavailable.
3. Turn off the computer.
62 - Battery pack
S ECURING Y O U R COMPUTER
Your computer is a valuable investment that you need to take care of.
Learn how to protect and take care of your computer.
Using passwords
Passwords protect your computer from unauthorized access. Setting
these passwords creates several different levels of protection for your
computer and data:
• Supervisor Password prevents unauthorized entry into the BIOS utility.
Once set, you must enter this password to gain access to the BIOS
utility. See "BIOS utility" on page 94.
• User Password secures your computer against unauthorized use.
Combine the use of this password with password checkpoints on bootup and resume from Hibernation (if available) for maximum security.
• Password on Boot secures your computer against unauthorized use.
Combine the use of this password with password checkpoints on bootup and resume from Hibernation (if available) for maximum security.
Important: Do not forget your Supervisor Password! If you forget
your password, please get in touch with your dealer or an
authorized service center.
Securing your computer - 63
Entering passwords
When a password is set, a password prompt appears in the center of the
display screen.
• When the Supervisor Password is set, a prompt appears when you
enter the BIOS utility at boot-up (See "BIOS utility" on page 94).
• Type the Supervisor Password and press <Enter> to access the BIOS
utility. If you enter the password incorrectly, a warning message
appears. Try again and press <Enter>.
• When the User Password is set and the password on boot parameter is
enabled, a prompt appears at boot-up.
• Type the User Password and press <Enter> to use the computer. If you
enter the password incorrectly, a warning message appears. Try again
and press <Enter>.
Important: You have three chances to enter a password. After
each failed attempt, press the Windows key to try again. If you fail
to enter the password correctly after three tries, the system halts.
Press and hold the power button for four seconds to shut down
the computer. Then turn on the computer and enter the BIOS
utility to try again.
64 - Securing your computer
F REQUENTLY ASKED QUESTIONS
The following is a list of possible situations that may arise during the use
of your computer. Easy solutions are provided for each one.
I turned on the power, but the computer does not start or boot up.
Look at the power button’s battery LED:
• If it is not lit, no power is being supplied to the computer. Check the
following:
• If you are using on the battery, it may be low and unable to power the
computer. Connect the AC adapter to recharge the battery pack.
• Make sure that the AC adapter is properly plugged into the cradle and
to the power outlet. Also make sure the computer fits snug into the
cradle.
Nothing appears on the screen.
The computer’s power management system automatically blanks the
screen to save power. Press the power button to turn the display back on.
If pressing a key does not turn the display back on the brightness level
might be too low. Tap the Settings charm > Screen to adjust the
brightness level.
No audio is heard from the computer.
Check the following:
Frequently asked questions - 65
• The volume may be muted. Look at the volume control (speaker) iconby
tapping the Settings charm > Volume. If the speaker has an "x" next to
it, tap on the Volume icon to display the volume bar. At the top of the
bar, tap the speaker icon to un-mute.
• The volume level may be too low. Look at the volume control (speaker)
icon by tapping the Settings charm > Volume. Tap the Volume icon and
adjust the volume accordingly.
• If headphones, earphones or external speakers are connected to the
line-out port on the computer, the internal speakers automatically turn
off.
Windows Store app installation
Some Windows 8 apps may not install from the Windows Store even if
there is a network connection. Two common solutions include the
following:
Updating your app
1. Push the Windows key on your tablet and tap Store to open the
Windows Store.
2. Swipe in from the right edge of the screen, and then tap Settings.
3. Tap App updates. If you haven't signed in to the Windows Store, sign in
using your Microsoft account.
4. Tap Check for updates.
5. If updates are available, swipe down on the app updates you want, and
then tap Install.
66 - Frequently asked questions
Reinstalling the app
1. Push the Windows key on your tablet, swipe down on the app you want
to uninstall, tap Uninstall, and then tap Uninstall.
2. Tap Store to open the Windows Store.
3. Swipe down from the top edge of the screen, and then tap Your apps.
4. Tap the app you want to install, and then tap Install.
For more information, please refer to the following Microsoft web page,
which contains troubleshooting information:
http://windows.microsoft.com/en-us/windows-8/mobile-broadbandfrom-start-to-finish
In addition, Microsoft provides an apps troubleshooter, which attempts to
detect and fix Windows Store app issues. You can download it from the
following link:
http://go.microsoft.com/fwlink/?LinkId=268423
Requesting service
International Travelers Warranty (ITW)
Your computer is backed by an International Travelers Warranty (ITW)
that gives you security and peace of mind when traveling. Our worldwide
network of service centers are there to give you a helping hand.
An ITW passport comes with your computer. This passport contains all
you need to know about the ITW program. A list of available, authorized
service centers is in this handy booklet. Read this passport thoroughly.
Frequently asked questions - 67
Always have your ITW passport on hand, especially when you travel, to
receive the benefits from our support centers. Place your proof-ofpurchase in the flap located inside the front cover of the ITW passport.
If the country you are traveling in does not have an Acer-authorized ITW
service site, you can still get in contact with our offices worldwide. Please
visit www.acer.com.
Before you call
Please have the following information available when you call Acer for
online service, and please be at your computer when you call. With your
support, we can reduce the amount of time a call takes and help solve
your problems efficiently. If there are error messages or beeps reported by
your computer, write them down as they appear on the screen (or the
number and sequence in the case of beeps).
You are required to provide the following information:
Name:
Address:
Telephone number:
Machine and model type:
Serial number:
Date of purchase:
68 - Frequently asked questions
Tips and hints for using Windows 8
We know this is a new operating system that will take some getting used
to, so we've created a few pointers to help you get started.
Three concepts you might want to keep in mind
1. Start
The Start button is no longer available; you can launch apps from the Start
screen.
2. Tiles
Live tiles are similar to thumbnails of the apps.
3. Charms
Charms allow you to perform useful functions, such as sharing content,
turning off your PC or changing settings.
How do I access the charms?
Swipe the right-hand edge of the screen inwards.
How do I get to Start?
Press the Windows key; or swipe the right-hand edge of the screen
inwards and tap the Start charm.
Frequently asked questions - 69
How do I jump between apps?
Swipe the left-hand edge of the screen inwards to cycle through apps that
are currently running.
How do I turn off my computer?
Swipe the right-hand edge of the screen inwards, tap Settings > Power
and select the action you'd like to take. Alternatively, from Desktop, tap
Acer Power Button and select the action you'd like to take.
Why is there a new interface?
The new interface for Windows 8 is designed to work well with touch input.
Windows Store apps will automatically use the whole screen and don't
require closing in the traditional way. Windows Store apps will be
displayed on Start using live-tiles.
What are ’live tiles?’
Live tiles are similar to thumbnails of the app that will be updated with new
content whenever you're connected to the Internet. So, for example, you
can view weather or stock updates without needing to open the app.
How do I unlock my computer?
Swipe the lock screen upwards and tap a user account icon to unlock the
computer. If your account has a password set, you will need to enter the
password to continue.
70 - Frequently asked questions
Tap and hold the preview icon to see the characters you've entered to
ensure the password is correct.
How do I personalize my computer?
You can personalize Start with a different background image or by
arranging the tiles to suit your personal needs.
To change the background, swipe the right-hand edge of the screen
inwards and tap Settings > Change PC settings > Personalize. Tap
Start screen at the top of the page and select a color and image.
How do I move tiles?
Tap and hold a tile to select it, then drag it to the place on Start that you
want it to appear. Other tiles will be moved to accommodate the tile in its
new location.
Can I make tiles bigger or smaller?
Tap and drag the tile downwards and release it. Select Smaller or Larger
from the menu that appears at the bottom of the screen.
How do I personalize the Lock screen?
You can personalize the lock screen with a different image or to show you
quick status and notifications to suit your personal needs.
To change the background, swipe the right-hand edge of the screen
inwards and tap Settings > Change PC settings > Personalize. Tap
Lock screen at the top of the page and select the image and apps you
would like to see on the lock screen.
Frequently asked questions - 71
So, how do I close an app?
Swipe the window downwards from the top to the bottom of the screen.
Can I change the screen resolution?
Swipe the right-hand edge of the screen inwards and tap Search, tap the
text box to open the onscreen keyboard and start typing 'Control Panel' to
display the results; tap Control Panel > Adjust screen resolution.
I want to use Windows in the way that I'm used to - give me my
desktop back!
From Start tap the Desktop tile to see a traditional desktop. You can pin
apps you frequently use to the taskbar to easily open them.
If you click an app that is not a Windows Store app, Windows will
automatically open the app using Desktop.
Where are my apps?
Swipe the right-hand edge of the screen inwards and tap Search, type the
name of the app you would like to open using the pop-up keyboard.
Results will be displayed on the left-hand side of the screen.
To view the complete list of apps, swipe upwards from the bottom of the
screen and tap All apps.
72 - Frequently asked questions
How do I make an app appear on Start?
If you're in All apps and you want to make an app appear on Start, tap and
drag the app downwards and release it. Tap Pin to Start from the menu
that appears at the bottom of the screen.
How do I remove a tile from Start?
Tap and drag the app downwards and release it. Tap Unpin from Start
from the menu that appears at the bottom of the screen.
How do I make an app appear on my taskbar in Desktop?
If you're in All apps and you want to make an app appear on the taskbar in
Desktop, tap and drag the app downwards and release it. Select Pin to
taskbar from the menu that appears at the bottom of the screen.
How do I install apps?
You can download Windows Store apps from Store. You will need to have
a Microsoft ID to purchase and download apps from Store.
I can't find apps like Notepad and Paint! Where are they?
Swipe the right-hand edge of the screen inwards and tap Search, type the
name of the app you would like to open using the pop-up keyboard.
Alternatively, open All apps and scroll to ’Windows Accessories’ to see the
list of legacy programs.
Frequently asked questions - 73
What is a Microsoft ID (account)?
A Microsoft account is an email address and password that you use to
sign in to Windows. You can use any email address, but it is best if you
choose the one you already use to communicate with friends and sign in
to your favorite websites. When you sign in to your PC with a Microsoft
account, you'll connect your PC to the people, files, and devices you care
about.
Do I need one?
You do not need a Microsoft ID to use Windows 8, but it makes life easier
because you can sync data across different machines you sign in to using
a Microsoft ID.
How do I get one?
If you've already installed Windows 8 and didn't sign in with a Microsoft
account or you don't have a Microsoft account and want to get one, swipe
the right-hand edge of the screen inwards and tap Settings > Change PC
settings > Users > Switch to a Microsoft account, and follow the
onscreen instructions.
How do I add a favorite to Internet Explorer?
Internet Explorer 10 doesn't have traditional favorites, instead you can pin
shortcuts to Start. Once you have the page open, swipe upwards from the
bottom edge of the screen to open the menu at the bottom of the screen.
Tap Pin to Start.
74 - Frequently asked questions
How do I check for Windows updates?
Swipe the right-hand edge of the screen inwards and tap Settings >
Change PC settings > Windows Updates. Tap Check for updates
now.
Where can I get more information?
For more information please visit the following pages:
• Windows 8 tutorials: www.acer.com/windows8-tutorial
• Support FAQs: www.acer.com/support
Frequently asked questions - 75
Troubleshooting
This chapter shows you how to deal with common system problems.
Read it before calling a technician if a problem occurs. Solutions to more
serious problems require opening up the computer. Do not attempt to
open the computer yourself; contact your dealer or authorized service
center for assistance.
Troubleshooting tips
This computer incorporates an advanced design that delivers onscreen
error message reports to help you solve problems.
If the system reports an error message or an error symptom occurs, see
"Error messages" below. If the problem cannot be resolved, contact your
dealer. See "Requesting service" on page 67.
Error messages
If you receive an error message, note the message and take the corrective
action. The following table lists the error messages in alphabetical order
together with the recommended course of action.
Error messages
CMOS battery bad
CMOS checksum
error
76 -
Corrective action
Contact your dealer or an authorized service
center.
Contact your dealer or an authorized service
center.
Error messages
Corrective action
Insert a system (bootable) disk into an external
Disk boot failure
drive, then press <Enter> to reboot.
Contact your dealer or an authorized service
Hard disk 0 error
center.
Hard disk 0 extended Contact your dealer or an authorized service
type error
center.
Contact your dealer or an authorized service
I/O parity error
center.
If you still encounter problems after going through the corrective
measures, please contact your dealer or an authorized service center for
assistance.
- 77
R ECOVERY
If you are having trouble with your computer, and the frequently asked
questions do not help, you can 'recover' your computer - i.e. return it to an
earlier state.
This section describes the recovery tools available on your computer. Acer
provides Acer Recovery Management, which allows you to create a
recovery backup, a drivers and applications backup, and to start recovery
options, either using Windows tools, or the recovery backup.
Note: Acer Recovery Management is only available with a preinstalled Windows operating system.
Important: We recommend that you create a Recovery Backup
and Drivers and Applications Backup and as soon as possible.
In certain situations a full recovery will require a USB recovery
backup.
Creating a recovery backup
To reinstall from a USB storage drive, you must first create a recovery
backup. The recovery backup includes the entire original contents of your
computer’s hard drive, including Windows and all factory-loaded software
and drivers. Using this backup will restore your computer to the same
state as when you purchased it, while giving you an option to retain all
settings and personal data.
Note: Make sure you have a USB drive with a capacity of at least 16 GB.
78 - Recovery
1. From Start, type 'Recovery'
Management in the list of apps.
and
then
click
Acer
Recovery
2. Click Create Factory Default Backup. The Recovery Drive window
opens.
Recovery - 79
Make sure Copy contents from the recovery partition to the recovery
drive is selected. This provides the most complete and safest recovery
backup.
3. Plug in the USB drive then click Next.
• Make sure your USB drive has enough capacity before continuing.
The recovery backup requires at least 16 GB of storage
4. You will be shown the backup progress on the screen.
5. Follow the process until it completes.
6. After creating the recovery backup, you can choose to delete the
recovery information on your computer. If you delete this information,
you can only use the USB recovery backup to restore your computer, if
you lose or erase the USB drive, you cannot restore your computer.
80 - Recovery
7. Unplug the USB drive and label it clearly.
Important: Write a unique, descriptive label on the backup, such
as 'Windows Recovery Backup'. Make sure you keep the backup
in a safe place that you will remember.
Creating a drivers and applications backup
To create a Drivers and Applications Backup, that contains the factoryloaded software and drivers needed by your computer, you may use either
a USB storage drive or, if your computer features a DVD recorder, one or
more blank recordable DVDs.
Recovery - 81
1. From Start, type 'Recovery'
Management in the list of apps.
and
then
click
Acer
Recovery
2. Click Create Drivers and Applications Backup.
Plug in the USB drive or insert a blank DVD into the optical drive, then
click Next.
82 - Recovery
• If you are using a USB drive, make sure your USB drive has enough
capacity before continuing.
• If using DVDs, it will also show the number of blank, recordable discs
you will need to complete the recovery discs. Make sure that you
have the required number of identical, blank discs.
Recovery - 83
3. Click Start to copy files.You will be shown the backup progress on the
screen.
4. Follow the process until it completes:
• If you are using optical discs, the drive ejects each disc as it
completes burning it. Remove the disc from the drive and mark it with
a permanent marker.
If multiple discs are required, insert a new disc when prompted, then
click OK. Continue until the process is complete.
• If you are using a USB drive, unplug the drive and label it clearly.
Important: Write a unique, descriptive label on each backup,
such as 'Drivers and Applications Backup'. Make sure you keep
the backup in a safe place that you will remember.
Recovering your system
To recover your system:
1. Perform minor fixes.
If only one or two items of software or hardware have stopped working
correctly, the problem may be solved by reinstalling the software or the
device drivers.
To reinstall software and drivers that were pre-installed at the factory,
see "Reinstalling drivers and applications" on page 85.
For instructions on reinstalling software and drivers that were not preinstalled, see that product’s documentation or support Web site.
2. Revert to a previous system condition.
If reinstalling software or drivers does not help, then the problem may be
84 - Recovery
solved by returning your system to a previous state when everything
was working correctly.
For instructions, see "Returning to an earlier system snapshot" on
page 87.
3. Reset your operating system.
If nothing else has solved the problem and you want to reset your
system, but keep your user information, see "Returning your system
to its factory condition" on page 88.
4. Reset your system to its factory condition.
If nothing else has solved the problem and you want to reset your
system to factory condition, see "Returning your system to its factory
condition" on page 88.
Reinstalling drivers and applications
As a troubleshooting step, you may need to reinstall the applications and
device drivers that came pre-installed on your computer from the factory.
You can reinstall using either your hard drive or the backup you have
created.
• Other applications - If you need to reinstall software that did not come
pre-installed on your computer, you need to follow that software’s
installation instructions.
• New device drivers - If you need to reinstall device drivers that did not
come pre-installed on your computer, follow the instructions provided
with the device.
Recovery - 85
If you are reinstalling using Windows and the recovery information stored
on your computer:
• From Start, type 'Recovery' and then click Acer Recovery
Management in the list of apps.
• Click Reinstall Drivers or Applications.
86 - Recovery
• You should see the Contents section of the Acer Resource Center.
• Click the install icon for the item you want to install, then follow
the onscreen instructions to complete the installation. Repeat
this step for each item you want to reinstall.
Returning to an earlier system snapshot
Microsoft System Restore periodically takes a 'snapshot' of your system
settings and saves them as restore points. In most cases of hard-toresolve software problems, you can return to one of these restore points to
get your system running again.
Windows automatically creates an additional restore point each day, and
also each time you install software or device drivers.
Note: For more information about using Microsoft System Restore,
from Start, type 'Help' and then click Help and Support in the list of
Recovery - 87
apps. Type 'Windows system restore' in the Search Help box, then
press Enter.
Returning to a restore point
1. From Start, type 'Control Panel' and then click Control Panel in the list
of apps.
2. Click System and Security > Action Center, then click Recovery at
the bottom of the window.
3. Click Open System Restore, then Next.
4. Click the latest restore point (at a time when your system worked
correctly), click Next, then Finish.
5. A confirmation window appears; click Yes. Your system is restored
using the restore point you specified. This process may take several
minutes, and may restart your computer.
Returning your system to its factory condition
If your computer experiences problems that are not recoverable by other
methods, you may need to reinstall everything to return your system to its
factory condition. You can recover from either your hard drive or the
recovery backup you have created.
• If you can still run Windows and have the system recovery DVDs that
came with your computer, see "Recovering from system recovery
DVDs" on page 89.
• If you can still run Windows and have not deleted the recovery partition,
see "Recovering from Windows" on page 89.
88 - Recovery
Recovering from system recovery DVDs
Note: This section may not apply to your model.
Your computer comes with system recovery DVDs, but does not contain
an optical disc drive (ODD). Obtain an external ODD and complete the
following steps to recover your computer to factory conditions:
1. Shutdown the computer completely by pressing and holding the power
button for more than 4 seconds or by tapping the Settings charm >
Change PC settings > General. Under "Advanced startup", tap Restart
now. The "Choose an option" screen displays. Tap Turn off your PC.
2. Connect the ODD to your computer.
3. Enter the computer’s BIOS - press and hold the Windows button before
pressing the power button (release both buttons after pressing the
power button).
4. Select the Boot option in the left pane.
5. Under "Boot priority order", move EFI DVD/CDROM to the number one
position using the provided instructions.
6. Select Exit in the left pane and select Exit Saving Changes on the right
side.
• Insert the DVD labeled "System DVD" and follow the onscreen
instructions to complete the recovery process.
Recovering from Windows
Start Acer Recovery Management:
Recovery - 89
• From Start, type 'Recovery'
Management in the list of apps.
and
then
click
Acer
Recovery
Two options are available, Restore Factory Settings (Reset my PC) or
Customized Restore (Refresh my PC).
Restore Factory Settings deletes everything on your hard drive, then
reinstalls Windows and all software and drivers that were pre-installed on
your system. If you can access important files on your hard drive, back
them up now. See "Restore Factory Settings with Acer Recovery
Management" on page 91.
Customized Restore will attempt to retain your files (user data) but will
reinstall all software and drivers. Software installed since you purchased
your PC will be removed (except software installed from the Windows
Store). See "Customized Restore with Acer Recovery Management"
on page 93.
90 - Recovery
Restore Factory Settings with Acer Recovery Management
1. Click Restore Factory Settings.
Caution: 'Restore Factory Settings' will erase all files on your
hard drive.
2. The Reset your PC window opens.
Images for reference only.
3. Click Next, then choose how to erase your files:
Recovery - 91
a. Just remove my files quickly erases all files before restoring your
computer and takes about 30 minutes.
b. Fully clean the drive completely cleans the drive after each file is
erased, so no files can be viewed after the recovery. Cleaning the
drive takes much longer, up to 5 hours, but is much more secure as
old files are completely removed.
4. Click Reset.
5. The recovery process begins by restarting your computer, then
continues by copying files to your hard drive.
6. After the recovery has finished, you can start using your computer by
repeating the first-start process.
92 - Recovery
Customized Restore with Acer Recovery Management
1. Click Customized Restore (Retain User Data).
2. The Refresh your PC window opens.
3. Click Next, then Refresh.
4. The recovery process begins by restarting your computer, then continues
by copying files to your hard drive. This process takes about 30 minutes.
Recovery - 93
BIOS UTILITY
The BIOS utility is a hardware configuration program built into your
computer's BIOS.
Your computer is already properly configured and optimized, and you do
not need to run this utility. However, if you encounter configuration
problems, you may need to run it.
To enter the BIOS utility, do the following:
• Ensure your computer is completely powered off (See "Turning your
computer on and off" on page 15). Press and hold the Windows
button and then press the Power button. Release both buttons.
Boot sequence
To set the boot sequence in the BIOS utility, activate the BIOS utility, then
select the Boot option in the left pane. Under "Boot priority order", change
the sequence as desired.
Setting passwords
To set a password on boot, activate the BIOS utility, then select Security
from the left pane. Under "Set Supervisor Password", select Enter. Enter
your desired password and select OK. Under "Password on Boot:", set the
option to Enabled.
94 - BIOS utility
R EGULATIONS AND SAFETY
N OT IC E S
FCC STATEMENT
This device has been tested and found to comply with the limits for a Class B digital device
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This device generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this device does cause harmful interference to radio or television reception, which can
be determined by turning the device off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the device and receiver.
- Connect the device into an outlet on a circuit different from that to which the receiver
is connected.
- Consult the dealer or an experienced radio/television technician for help.
Notice: Shielded cables
All connections to other computing devices must be made using shielded cables to
maintain compliance with FCC regulations.
NOTICE: PERIPHERAL DEVICES
Only peripherals (input/output devices, terminals, printers, etc.) certified to comply with
the Class B limits may be attached to this equipment. Operation with non-certified
peripherals is likely to result in interference to radio and TV reception.
Regulations and safety notices - 95
Caution: Changes or modifications not expressly approved by the manufacturer
could void the user's authority, which is granted by the Federal Communications
Commission, to operate this computer.
NOTICE FOR CANADA
This Class B digital apparatus complies with Canadian ICES-003.
Remarque à l'intention des utilisateurs canadiens
Cet appareil numérique de la classe B est conforme a la norme NMB-003 du Canada.
COMPLIANT WITH RUSSIAN REGULATORY CERTIFICATION
LCD PIXEL STATEMENT
The LCD unit is produced with high-precision manufacturing techniques. Nevertheless,
some pixels may occasionally misfire or appear as black or red dots. This has no effect
on the recorded image and does not constitute a malfunction.
RADIO DEVICE REGULATORY NOTICES
Note: Below regulatory information is for models with wireless LAN and / or Bluetooth
only.
To prevent radio interference to the licensed service, this device is intended to be
operated indoors.
This product complies with the radio frequency and safety standards of any country or
region in which it has been approved for wireless use. Depending on configurations, this
product may or may not contain wireless radio devices (such as wireless LAN and/or
Bluetooth modules). Below information is for products with such devices.
96 - Regulations and safety notices
Declaration of Conformity for EU countries
Hereby, Acer, declares that this computer is in compliance with the essential requirements
and other relevant provisions of Directive 1999/5/EC.
Wireless operation channels for different domains
N. America
2.412-2.462 GHz
Ch01 through Ch11
Japan
2.412-2.484 GHz
Ch01 through Ch14
Europe ETSI
2.412-2.472 GHz
Ch01 through Ch13
France: Restricted wireless frequency bands
Some areas of France have a restricted frequency band. The worst case maximum
authorized power indoors is:
- 10 mW for the entire 2.4 GHz band (2400 MHz - 2483.5 MHz)
- 100 mW for frequencies between 2446.5 MHz and 2483.5 MHz
Note: Channels 10 through 13 inclusive operate in the band 2446.6 MHz to 2483.5 MHz.
There are few possibilities for outdoor use: On private property or on the private property
of public persons, use is subject to a preliminary authorization procedure by the Ministry
of Defense, with maximum authorized power of 100 mW in the 2446.5 - 2483.5 MHz band.
Use outdoors on public property is not permitted.
In the departments listed below, for the entire 2.4 GHz band:
- Maximum authorized power indoors is 100 mW
- Maximum authorized power outdoors is 10 mW
Regulations and safety notices - 97
Departments in which the use of the 2400 - 2483.5 MHz band is permitted with an EIRP
of less than 100 mW indoors and less than 10 mW outdoors:
01 Ain Orientales
25 Doubs
59 Nord
71 Saone et Loire
02 Aisne
26 Drome
60 Oise
75 Paris
03 Allier
32 Gers
61 Orne
82 Tarn et Garonne
05 Hautes Alpes
36 Indre
63 Puy Du Dome
84 Vaucluse
08 Ardennes
37 Indre et Loire
88 Vosges
09 Ariege
41 Loir et Cher
64 Pyrenees
Atlantique
11 Aude
45 Loret
66 Pyrenees
12 Aveyron
50 Manche
67 Bas Rhin
90 Territoire de
Belfort
16 Charente
55 Meuse
68 Haut Rhin
94 Val de Marne
24 Dordogne
58 Nievre
70 Haute Saone
89 Yonne
This requirement is likely to change over time, allowing you to use your wireless LAN card
in more areas within France.
Please check with ART for the latest information (www.art-telecom.fr).
Note: Your WLAN Card transmits less than 100 mW, but more than 10 mW.
98 - Regulations and safety notices
List of national codes
This equipment may be operated in the following countries:
Country
ISO 3166
Country
2 letter code
ISO 3166
2 letter code
Austria
AT
Malta
MT
Belgium
BE
Netherlands
NT
Cyprus
CY
Poland
PL
Czech Republic
CZ
Portugal
PT
Denmark
DK
Slovakia
SK
Estonia
EE
Slovenia
SL
Finland
FI
Spain
ES
France
FR
Sweden
SE
Germany
DE
United Kingdom
GB
Greece
GR
Iceland
IS
Hungary
HU
Liechtenstein
LI
Ireland
IE
Norway
NO
Italy
IT
Switzerland
CH
Latvia
LV
Bulgaria
BG
Lithuania
LT
Romania
RO
Luxembourg
LU
Turkey
TR
CANADA — LOW-POWER LICENSE-EXEMPT RADIO COMMUNICATION DEVICES (RSS-210)
Exposure of humans to RF fields (RSS-102)
The computer employs low gain integral antennas that do not emit RF field in excess of
Health Canada limits for the general population; consult Safety Code 6, obtainable from
Health Canada's website at www.hc-sc.gc.ca/rpb.
Regulations and safety notices - 99
This device complies with RSS210 of Industry Canada.
This Class B digital apparatus complies with Canadian ICES-003, Issue 4, and RSS-210,
No 4 (Dec 2000) and No 5 (Nov 2001).
"To prevent radio interference to the licensed service, this device is intended to be
operated indoors and away from windows to provide maximum shielding. Equipment (or
its transmit antenna) that is installed outdoors is subject to licensing."
Cet appareil numérique de la classe B est conforme à la norme NMB-003, No. 4, et CNR210, No 4 (Dec 2000) et No 5 (Nov 2001).
« Pour empêcher que cet appareil cause du brouillage au service faisant l'objet d'une
licence, il doit être utilisé a l'intérieur et devrait être placé loin des fenêtres afin de fournir
un écran de blindage maximal. Si le matériel (ou son antenne d'émission) est installé à
l'extérieur, il doit faire l'objet d'une licence.
Caution: When using IEEE 802.11a wireless LAN, this product is restricted to indoor
use due to its operation in the 5.15- to 5.25-GHz frequency range. Industry Canada
requires this product to be used indoors for the frequency range of 5.15 GHz to 5.25
GHz to reduce the potential for harmful interference to co-channel mobile satellite
systems. High power radar is allocated as the primary user of the 5.25 to 5.35 GHz
and 5.65 to 5.85-GHz bands. These radar stations can cause interference with and/
or damage to this device.
The maximum allowed antenna gain for use with this device is 6 dBi in order to comply
with the E.I.R.P limit for the 5.25- to 5.35 and 5.725 to 5.85 GHz frequency range in pointto-point operation.
100 - Regulations and safety notices
Ver.: 01.01.02
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