Owners Manual

O w n e r s

M a n u a l

I n t e r n a t i o n a l

engineered for the world’s harshest climates®...

(wherever you happen to live)

Congratulations!

Your choice of an Arctic Spa indicates that you are devoted to excellence. At

Arctic Spas

® we believe a good foundation is required to build a superior product, both in design and philosophy. Canadian built with the finest materials and advanced technology to withstand even the harshest of weather conditions, Arctic Spas

®

are made to perform... wherever you happen to live. To safely and effectively use your spa, we recommend that you take the time to read this manual before you hook-up and operate the spa. This guide will acquaint you with the operating features, hook-up procedures, and the maintenance and safety procedures, ensuring an enjoyable experience right from the start.

If you require additional information, please call your local Arctic Spas

®

dealer or check our website at www.arcticspas.com.

IMPORTANT!

In most cities and counties, permits will be required for the installation of electrical circuits or the construction of exterior surfaces (decks and gazebos). In addition, some communities have adopted residential barrier codes which may require fencing and/or self-closing gates on the property to prevent unsupervised access to a pool or (spa) by children under 5 years of age. Your Arctic Spa is equipped with a locking cover that meets the ASTM F1346-91 Standard for Safety Covers and as a result, is usually exempt from most barrier requirements. As a general practice, your local Building Department will inform you of any applicable barrier requirements at the time a permit is obtained for the installation of an electrical circuit. Your Arctic Spa Dealer can provide information on which permits may be required.

Contents

Important Safety Instructions ............................................................ 4

Hyperthermia ...................................................................................... 6

Installation Instructions ...................................................................... 8

Electrical Specifications ....................................................................... 9

Electrical Installation Instructions .................................................... 10

Startup Procedures ............................................................................ 12

Fusion

™

Jetting System ................................................................... 13

Venturi Controls ............................................................................... 13

Jets .................................................................................................... 14

Topside Control Panel ...................................................................... 15

Spa Care and Maintenance ................................................................ 20

Water Maintenance ........................................................................... 24

Common Spa Water Problems ~ Cause & Remedy ........................... 29

Troubleshooting Spa Problems ......................................................... 30

Read and Follow

All Instructions

It is important to inform occasional users of the spa about the

DANGERS,

WARNINGS,

and

CAUTIONS

listed in this manual before they use the spa

.

CAUTION!

Indicates a situation in which damage to equipment or material may occur.

DANGER!

Indicates risk of injury.

WARNING!

Indicates information

of critical importance.

Important Safety Instructions:

READ AND FOLLOW ALL INSTRUCTIONS CAREFULLY

When installing and using this electrical equipment, basic safety precautions should always be followed, including:

1) WARNING:

Do not use spa if power supply cable has been damaged.

2) WARNING:

To reduce the risk of injury, do not permit children or infirm persons to use this prod-

uct unless they are closely supervised at all times.

3)

DANGER: Risk of Accidental Drowning. Extreme caution must be exercised to prevent

unauthorized access by children. To avoid accidents, ensure that children cannot use this

hot tub unless they are supervised at all times.

4)

Use the hot tub straps and clip tie downs to secure the cover when not in use. This will help to dis-

courage unsupervised children from entering the hot tub. There is no representation that the cover,

clip tie downs, or actual locks will prevent access to the hot tub.

5)

DANGER: Risk of Injury. The suction fittings in this hot tub are sized to match the specific wa-

ter flow created by the pump. Should the need arise to replace the suction fittings or the pump,

be sure that the flow rates are compatible. Never operate the hot tub if the suction fittings

are broken or missing. Consult your local dealer for assistance in choosing an appropri-

IMPORTANT!

This manual was written to ensure

6)

DANGER: Risk of Electric Shock. Install at least 1.5m, from all metal the proper use and installation of any

surfaces. As an alternative, a hot tub may be installed within 1.5m of metal sur-

2

solid copper conductor attached to the wire connector on the grounding

lug, inside the equipment compartment on the equipment box.

modifications to the procedures outlined

7) DANGER: Risk of Electric Shock. All controls or devices accessible from the spa

must be powered by a maximum of 12vdc. Do not permit any electrical appli-

ances not powered by 12vdc or less within 1.5m of a hot tub.

your warranty being voided.

8)

ELECTRICAL SUPPLY:

The electrical supply for this product must include a

Please read this manual to avoid any

suitable circuit breaker to open all ungrounded supply conductors. The disconnect

must be readily accessible and visible to the hot tub occupant but installed at least

1.5m, from the hot tub water.

unnecessary damage to your spa and

9) WARNING:

To Reduce the Risk of Injury: equipment.

a) The water in a hot tub should never exceed 40°C. Water temperatures

between 38°C and 40°C are considered safe for a healthy adult. Lower water tem-

peratures are recommended for young children and when hot tub use exceeds 10

minutes.

b) Since excessive water temperatures have a high potential for causing fetal damage during

the early months of pregnancy, pregnant or possibly pregnant women should limit hot tub wa-

ter temperatures to 38°C. If pregnant, please consult your physician before using a hot

tub.

c) Before entering the hot tub, the user should measure the water temperature with an accu

rate thermometer since the tolerance of water temperature regulating devices may vary as much

as +/- 2°C.

d) The use of alcohol, drugs, or medication before or during hot tub use may lead to uncon

sciousness with the possibility of drowning.

e) Persons suffering from obesity or a medical history of heart disease, low or high blood pres-

sure, circulatory system problems, or diabetes should consult a physician before using a hot

tub.

f) Persons using medication should consult a physician before using a hot tub since some

medication may induce drowsiness, while other medication may affect heart rate, blood pres

sure, and circulation.

10) All field-installed metal components such as rails, ladders, drains or other similar hardware

within 3m of the hot tub shall be bonded to the equipment grounding buss with copper con-

ductors not smaller than 8.4 mm

2

.

WARNINGS!

WARNING: Children should not use hot tubs without adult supervision.

WARNING: Do not use hot tubs unless all suction guards are installed to prevent body and hair entrapment.

WARNING: People with infectious diseases should not use a hot tub.

WARNING: To avoid injury, exercise care when entering or exiting the hot tub.

WARNING: Do not use drugs or alcohol before or during the use of a hot tub to avoid unconsciousness and possible drowning.

WARNING: Pregnant or possibly pregnant women should consult a physician before using a hot tub.

WARNING: Water temperature in excess of 38°C may be injurious to your health.

WARNING: Before entering the hot tub, measure the water temperature with an accurate thermometer.

WARNING: Do not use a hot tub immediately following strenuous exercise.

WARNING: Prolonged immersion in a hot tub may be injurious to your health.

CAUTION: Maintain water chemistry in accordance with manufacturer’s instructions.

WARNING: The use of alcohol or drugs can greatly increase the risk of fatal hyperthermia in hot tubs.

WARNING!

The use of alcohol or drugs can greatly increase the risk of fatal hyperthermia in hot tubs or spas.

Hyperthermia

Prolonged immersion in hot water may induce hyperthermia.

Hyperthermia occurs when the internal temperature of the body reaches a level several degrees above the normal body temperature of 37°C. The symptoms of hyperthermia include drowsiness, lethargy, and an increase in the internal temperature of the body. The effects of hyperthermia include:

Unawareness of impending hazard;

Failure to perceive heat;

Failure to recognize the need to exit hot tub;

Physical inability to exit hot tub;

Fetal damage in pregnant women; and

Unconsciousness and danger of drowning.

In order to avoid the possibility of hyperthermia (heat stress) occuring it is recommended that the average temperature of spa-pool water should not exceed 40 o C.

Cub

INTERNATIONAL SPA SPECIFICATIONS

Outside

Dimensions

Heights Heater

(Watts)

Water

Capacity

Dry

Weight

Filled

Weight*

Weight per square meter

Avalanche

92 3/4”x 92 3/4”

235 cm x 235 cm

38 3/4”

98 cm

85 3/4” x 85 3/4”

217 cm x 217 cm

34 3/4”

88 cm

Electrical

Requirements

3800 2098 Litres 436 Kg 3072 Kg

557 Kg per square meter

230 Volt, 32

Amp Single Phase or

2-16 Amp or 3-16 Amp

RCD Protected Circuits

3800 1500 Litres 327 Kg 2195 Kg


230 Volt, 32

Amp Single Phase or



Fox

Frontier

85 3/4” x 68 3/4”

218 cm x 174 cm

38 3/4”

98 cm

85 3/4” x 92 3/4”

218 cm x 235 cm

38 3/4”

98 cm

3800

1300 Litres 308 Kg 1875 Kg


230 Volt, 32

Amp Single Phase or



3800 1960 Litres 424 Kg 2829 Kg

590 Kg per square.meter

230 Volt, 32

Amp Single Phase or



Glacier

85 3/4” x 85 3/4”

218 cm x 218 cm

40 3/4”

102 cm

3800

1603 Litres

337 Kg 2354 Kg


230 Volt, 32

Amp Single Phase or



Klondiker

92 3/4” x 92 3/4”

235 cm x 235 cm

38 3/4”

98 cm

3800 1810 Litres 435 Kg 2647 Kg


230 Volt, 32

Amp Single Phase or



Kodiak

92 3/4” x 92 3/4”

235 cm x 235 cm

38 3/4”

98 cm

3800 1990 Litres 436 Kg 2864 Kg


230 Volt, 32

Amp Single Phase or



Summit

92 3/4” x 92 3/4”

235 cm x 235 cm

38 3/4”

98 cm

3800 1880 Litres 439 Kg 2733 Kg


230 Volt, 32

Amp Single Phase or



Tundra

92 3/4” x 92 3/4”

235 cm x 235 cm

38 3/4”

98 cm

3800 2280 Litres 458 Kg 3289 Kg


230 Volt, 32

Amp Single Phase or



Yukon

85 3/4” x 85 3/4”

217 cm x 217 cm

34 3/4”

88 cm

3800

1600 Litres 340 Kg 2477 Kg


230 Volt, 32

Amp Single Phase or



*Filled weight includes weight of water and maximum recommended number of people in the spa.

Installation Instructions

Site Preparation

Make sure you ensure the following:

• Always put your spa on a structurally sound, level surface. A filled spa can weigh a great deal.

Make certain that the location you choose can support the weight of your filled spa.

• Locate your equipment compartment, which houses all of the electrical components, in a place

where you will have easy access for periodic spa care and maintenance.

• Allow adequate access to all other doors for service.

Outdoor Ground Level Installation

No matter where you install your new spa, it’s important that you have a solid foundation for support. If you are installing a spa with a wooden pedestal floor outdoors, we recommend you place patio stones underneath spaced out evenly. The stones should be at least two inches thick and twelve inches square (5 cm by 30 cm). Even with stones in place, the spa will possibly settle and become unlevel, and may require re-leveling over time. If you are installing a spa with a Forever

Floor

®

outdoors, you may set it on virtually any surface, as long as it is level.

Deck Installation

To be certain your deck can support your spa, you must know the deck’s maximum load capacity.

Consult a qualified building contractor or structural engineer. To find the weight of your spa, its contents and occupants, refer to the Spa Specification chart. This weight per square meter must not exceed the structure’s rated capacity, or serious structural damage could result.

WARNING! WARNING!

We recommend that the Arctic Spa be installed above ground. Consult a licensed building contractor to design or evaluate your custom decking requirements.

Electrical Specifications

WARNING!

All electrical hookups must be performed by a licensed electrician!

Power Input

All Arctic Spas

®

are tested for the following:

230 VAC, 50 Hz, 32 A (International)

Connect the power input wires to the terminal block labeled “AC-Input”. Make sure to respect the alignment and that the screws are properly tightened.

DANGER!

Shock Hazard.

DO NOT PROCEED if you are not a licensed electrician. This diagram is for reference only!

Electrical wiring

Grounding

lug

Warning!

This product must always be connected to a circuit protected by a residual current device.

Proper wiring of the electrical service box, RCD and in.xm terminal block is essential!

Check your electrical code for local regulations. Only copper wire should be used, never aluminum.

To install the wiring for the in.xm spa control, you'll need a Phillips screwdriver, a14 mm nut driver or a flat screwdriver.

Loosen the 2 screws of the spa pack door and open it.

Remove 20 cm of cable insulation. Strip away 2.5 cm of each wire insulation. Pull the cable through the cutout of the box and secure it with a strain relief (trade size 2.5 cm strain relief; hole diameter:

3.4 cm). Make sure that only the uncut sheathing is clamped at this opening. Push the color-coded wires into the terminals as indicated on the sticker and use the

14 mm wrench or flat screwdriver to tighten the bolts on the terminals.

After making sure wire connec-tions are secure, push them back into the box and close the door. Tighten the 2 screws of the spa pack door.

Electrical Installation Instructions

ARCTIC SPAS

®

MUST BE WIRED IN ACCORDANCE WITH ALL

APPLICABLE LOCAL ELECTRICAL CODES. ALL ELECTRICAL WORK

SHOULD BE DONE BY AN EXPERIENCED, LICENSED ELECTRICIAN

AND APPROVED BY A LOCAL BUILDING / ELECTRICAL INSPECTION

AUTHORITY. WE RECOMMEND THE USE OF APPROPRIATE ELEC-

TRICAL CONDUIT, FITTINGS AND WIRE FOR ALL CIRCUITS. The spa can be wired with one 32 amp 230 volt single circuit, two 16 amp circuits or three 16 amp circuits (three phase).

We recommend an electrical subpanel containing appropriate RCD breaker is used to supply power and protect the spa. The grounding conductor must be at least the same gauge as the line conductors, but not less than 6 mm

2

. A minimum 6 mm

2

solid copper bond wire is also required. Mount the subpanel in the vicinity of the spa, but not closer than 1.5m away, in accordance with all local codes. A qualified electrician must install the electrical circuit.

1. This hot tub must be permanently connected (hard-wired) to the power supply. No plug-in

connections or extension cords are to be used in conjunction with the operation of this hot tub.

Supplying power to the hot tub, which is not in accordance with these instructions, will void both

the independent testing agency listing and the manufacturer’s warranty.

2. The power supplied to this hot tub must be a dedicated circuit with no other appliances or lights

sharing the power provided by the circuit.

3. Do not use aluminum wire.

4. The appliance should be supplied through a Residual Current Sevice (RCD) with a rated tripping

current not exceeding 30mA.

5. To gain access to the hot tub’s power terminal block, remove the four screws securing the two

cabinet panels on the side of the spa containing the ETL label. Then open the door to the control

box. (See diagram on previous page).

6. IMPORTANT To maintain TUV Ratings, A water resistant strain relief (rated IPx5 or better) must

be used on the Power Supply Cable where it enters the pack. We recommend Heyco Liquid Tight

Straight Through Fittings.

Note: For cables 12.4mm through 20mm Part # M4346

For cables 15.0mm through 25.4mm Part # M4348

7. Connect wires, color to color, on terminal blocks TB1. TIGHTEN SECURELY! All wires must be

hooked up or damage could result.

8. Close the control box door and reinstall the cabinet side panels

.

WARNING: Fill the spa with water before turning on the power.

Once your spa has been filled with water, turn it on and test all of the circuit breakers.

NOTE: If the RCD breaker trips immediately, verify that the BLUE neutral wire is connected into the load neutral in the breaker. Each breaker should be tested prior to each use. Here’s how:

1. Push the “TEST” button on each RCD breaker, and observe it click OFF.

2. Push the breaker switch to the OFF position (to ensure that it has completely disengaged),

then push the breaker switch to the ON position.

If any of the RCD breakers fails to operate in this manner, your spa may have an electrical malfunction, and you may be at risk of electrical shock. Turn off all circuits and do not use the spa until the problem has been corrected by an authorized service agent.

WARNING:

Removing or bypassing any RCD breaker will result in an unsafe spa and will void the spa’s warranty.

IMPORTANT: Should you ever find the need to move or relocate your Arctic Spa, it is essential that you understand and apply these installation requirements. Your Arctic Spa has been carefully engineered to provide maximum safety against electric shock. Remember, connecting the spa to an improperly wired circuit will negate many of its safety features.

Startup Procedures

IMPORTANT:

Your Arctic Spa has been thoroughly tested during the manufacturing process to ensure reliability and long-term customer satisfaction. Before filling the spa, wipe the spa shell clean with a soft rag.

The following instructions must be read and followed exactly to ensure a successful start-up or refill.

1) Ensure the electrical connections have been made in accordance with this manual and that the

supply cable has not been damaged in any way.

2) Ensure all O-Rings have been installed into unions and unions have been tightened sufficiently.

3) Ensure all ball valves are open, and the drain has been closed.

4) Using a garden hose with a pre-filter, fill the spa with pre-filtered water to the bottom of the pil-

lows (or approximately 6” / 15 cm above the base of the floating weir).

5) Once the spa is filled to the proper level, turn the power to the spa on, by turning on the RCD

breaker in your panel.

6) The jet pump, heating system and all internal plumbing will achieve a partial prime as the spa is

filled. To check the operation of the jet system and to remove any remaining air from the

plumbing system, follow these steps:

a) All Models: Push the Pump 1 button twice to turn the pump to high speed. Allow to run for 1

minute.

b) Signature, Ultra, and Legend series: Push Pump 2 button also. This pump runs at high

speed only. Run for one minute.

c) Legend series only: Push Pump 3 button also. This pump runs at high speed only.

Run for one minute.

jets), priming of the spa is complete. Push each Pump button once to turn the

pumps off.

IMPORTANT: Weak or surging jets are an indication of a low water,

7) Adjust the chemicals and balance the water according to your dealer’s

instructions. A guideline is also included in this manual, under the Water

8) Set the temperature control to the desired temperature (between 38°C and

40°C or 100ºF and 104ºF), then place the insulated cover on the spa and allow validate your warranty!

the water temperature to stabilize (approximately 16 hours). Make sure you secure the cover

in place using the cover locks. Periodically check the spa water temperature. When the wa-

ter temperature climbs above 29°C, proceed to the next step.

9) Test and Adjust Sanitizer level (Chlorine ideal 1 - 3 ppm or Bromine ideal 3 - 5 ppm).

10) You can set the temperature (between 38°C and 40°C, 100°F to 104°F) by pressing the

TEMP ( + ) and TEMP ( - ) buttons on the control panel. The spa will normally come

up to temperature within 16 to 24 hours. Replace the spa cover while the temperature is

reaching the set point.

IMPORTANT: For safety, you can lock your desired temperature setting. Refer to the Topside

Control Panel section for details.

With your Fusion

TM

Jetting System, you can control the massaging action of your spa. Using the Fusion

TM

diverter, the jets are activated in groups, known as jet systems. The jetting systems are selected by turning the diverter from one side to the other, or select both by leaving the diverter in the middle. The number of diverters you will have will depend on the model and series of Arctic Spa you have. Feel free to consult your local dealer with any questions regarding the function of this system, or just jump in and experiment for yourself.

Venturi Controls

The Venturi Controls allow you to control the intensity of the massage at each jet by adjusting the mixture of air and water. Simply turn the venturi control lever counterclockwise for a stronger flow and clockwise for a softer flow. Most jets are adjustable by turning the face of the jet counter-clockwise for a stronger flow and clockwise for a softer flow and eventually off.

Jets

Single

Pulse

Double

Pulse

Five Inch (5”) Jets

The five-inch Hydro-massage jets have two different nozzle options: Turbo single pulse & Turbo double pulse. The Turbo jets give a wide circular massage. These jets are adjustable by turning the face of the jet clockwise for a stronger flow and counter-clockwise for a softer flow and eventually off.

Single

Pulse

Double

Pulse

Directional

Three Inch (3”) Jets

The three-inch Hydro-massage jets have three nozzle options: The Turbo Single Pulse and Turbo

Double Pulse plus directional jets. The Directional nozzle allows you to aim the water in the direction that feels best. The Turbo jets give a wide circular massage. The 3-inch jets are designed for a thorough massage of the muscles in your upper back, shoulders and neck. These jets are adjustable by turning the face of the jet clockwise for a stronger flow and counter-clockwise for a softer flow and eventually off.

Jet Option Package

The Chrome jets are made from rust resistant stainless steel; however improper water chemistry may cause rusting. Same great massage quality in a nicer looking package.

Orca Jet (certain models)

The Orca Jet is a large orifice Hydro-massage jet designed to maximize massaging action on a specific area of the body. It is located in the lower part of the spa to allow easy access for massaging feet, legs, hips and lower back. The intensity of the Orca Jet can be altered using one of the Fusion

TM

Diverters (the location varies depending on spa model). Consult your local dealer regarding which diverter lever or just jump in and experiment for yourself.

Therapy Air Pads

(Available on Designer, Ultra, Legend Extreme and Legend SE series only)

When the Therapy Air System is turned on (see spa control functions), soft air bubbles all around you for an exhilarating massage.

*Spas with this system are also equipped with Aromatherapy.

Waterfall

The waterfall is turned on and off by means of a small on/off control. The location may vary depending on the model. (On select models only.)

Topside Control Panel

Your spa control has been specifically designed so that by simply connecting the spa to a properly grounded source, and following the start-up procedures in this manual, the spa will automatically heat to the set temperature. Many other functions, such as filtration, safety checks and maintenance reminders have been automated so that your spa experience will be as carefree as possible.

But you’re in charge! The topside control (TSC) panel allows you to set the temperature, initiate the filtration cycle, control the lights, and activate or deactivate the pump(s) and blower. The TSC display responds to let you know you have pressed a button, and that the selected function has been performed.

Power-Up Detection

After a power-up, on the first 10 seconds the display will alternate between the software number and revision, the display will then blink until somebody presses a key. This feature lets you know that a power failure has occurred and all settings have returned to default.

Main Functions

• Start Pump 1

• Start Pump2

• Start Light

• Starting Blower

• Economy Mode

• Standby Mode

• Display Time

• Progress Bars

This menu allows control of all pumps, blower and spa light, as well as the activation of the

Economy and Standby modes. Every time a device is on, its animated icon is displayed.

• Press Mode key to display the mode Selection window.

• Select Spa to view Spa menu.

Starting Light

• Select Light key to turn light on.

• Select Light key again to turn

light off.

(120 minute built-in timer)

Starting Pump 1

• Select Pump 1 to turn Pump 1 on.

• Select Pump 1 repeatdely to control pump 1 speeds.


Starting Pump 2


• Select Pump 2 once more to turn pump

2 off.


(Some models)

Starting Pump 3


• Select Pump 3 once more to turn pump

3 off.


(Some models)

Next menu page

• Press Next key to display the next page in the spa menu.

Goes to blower option

(Some models)

Starting Blower

• Select Blower to turn Blower on.

• Select Blower once more to turn blower off.


(Some models)

Starting Superjet

• Select Blower to turn Blower on.

• Select Blower once more to turn blower off.


(Some models)

Turning Economy on

Lowers the temperature set point of the spa by 20˚F (11˚C).

• Select Economy to activate the

Economy mode.

• Select Economy again to override economy programming (see spa setup section)

Standby Mode

Stops all pumps at the same time by a simple click of a button!

• Select Standby to activate this mode.

• Select Standby to again to resume normal operations.

System automatically returns to Normal mode after a certain period of time, unless the Standby mode has been reactivated.

Spa light will flash for a few seconds before the exit of Standby mode and restart the pumps. The "Standby" message is also displayed during Standby mode.

* Pump will stay turned on if there is a request for more heat.

Displaying time

• Press Ok key to display the time.

• Press Ok key a second time to go back to water temperature display.

Viewing active progress bars

A progress bar is a visual indicator of the time remaining before a device is turn off or before the end of the Standby mode.

Only one bar is displayed at the time.

• Use Left or Right keys to visualize the progress bar of each activated device.

Programming

• Filter cycles

• Economy Mode

• Reminders

• Warnings

Programming spa system

To program the filter cycle, you must enter these parameters: start time, duration and frequency. During a filter cycle, pumps run for one minute to purge the plumbing, then Pump 1 runs for the programmed number of hours.

• Press Mode key

• Select Options menu

• Select Spa sub-menu

• Select Filter option

Setting filter cycles start time

The display will show the starting hour previously set.

• Use (+) or (-) key to select hour setting.

• Use Right key to set minutes.

• Use (+) or (-) key to change minutes.

• Select Next arrow on screen menu to go to the next parameter: filter cycle duration.

Setting cycle duration

Here we set a value for the filter cycle duration, in hours and minutes.

• Use (+) or (-) key to set hour setting.

• Use Right key to set minutes.

• Use (+) or (-) key to change minutes.

• Select Next arrow on screen menu to save changes and go to the next parameter: filter cycle frequency.

Setting filter cycle frequency

Here we se the number of filtering cycles that the system will perfom per day.

• Use (+) or (-) key to select frequency setting.

• Select Enter option on screen menu to save changes and go to back to spa options main menu.

Setting Economy mode

• Select Economy

Setting Economy status

• Use (+) key to enable the economy mode, the display will show On.

• Use (-) key to disable economy mode, the display will show Off.

Setting Economy start time

• Select Next arrow on screen menu to save changes and go to economy cycle start hour.


• Use Left key to access minutes option.

• Use (+) or (-) key to set minutes.

• Select Next arrow on screen menu to save changes and go to the next parameter stop economy.

Setting Economy stop time


• Use Left key to access minutes option.

• Use (+) or (-) key to set minutes.

• Select Enter option on screen menu to save changes and go to back to spa options menu.

Setting maintenance reminder prompts

This menu allows you to activate/ deactivate or simply reset the maintenance reminder prompts.

• Select Reminder option

Turning reminders on/off Resetting prompt messages

• Use (+) or (-) key to activate or deactivate prompt(s).

• Select Next arrow on screen menu to save changes and go to next menu screen.

• Use Left or Right keys to review one by one all active maintenance messages.

• Select Enter option on screen menu to reset message and view next task or go back to main menu.

Viewing spa reminders

The reminder icon will show up to prompt you to review active maintenance messages.

Time Setting

• Time of Day

Spa warnings Turning warnings on/off

This menu allows for you to view all active warning messages ie:. hot water.

• Select Warning option

• Use Left or Right keys to review all warning messages.

• Press Mode key again to go back to main menu.

Viewing spa warnings

The warning icon icon shows up to prompt you to review active warning messages.

Other Settings

• Keypad display

• Sound

• Regional

• Security

Setting the time

• Press Mode key


• Select Clock setting

Setting hour settings


• Use Left or Right keys to access minutes option.

• Use (+) or (-) keyto set minutes.

• Select Enter option on screen menu to back to keypad main menu.

To program keypad settings

• Press Mode key


• Select Keypad sub-menu

Setting keypad display options

This sub-menu is used to set keypad display settings such as: contrast, backlight, etc.

• Select Display options

Adjusting contrast

• Use Left or Right keys to adjust desired level of contrast.

• Select Next arrow on display to save changes and go to next screen menu.

Adjusting backlight

• Use Left or Right keys to adjust backlight brigtness.


Normal/Reverse display

• Use (+) or (-) key to activate or deactivate reverse display.

• Select Next arrow on display to save changes and go to next

screen menu.

Display orientation (inverting)


• Select Enter option on screen menu to back to keypad

main menu.

Setting keypad audio options

This sub-menu is used to set keypad audible options setting such as: keypad on (key beep) and alarm.

• Select Sound options

Kepad beep on/off



Turning alarm sound on

• Use (+) or (-) key to activate or deactivate alarm sound.


Setting regional settings

This sub-menu is used to set keypad regional settings such as: language, select temperature display units and choose a format for time display.

• Select Regional options

Setting language

• Use (+) or (-) to select from: English,

Français, Espanol & Norsk


Temperature units

Water temperature can be displayed in °F or °C.

• Use (+) or (-) to change setting.

• Select Next arrow on display to save changes and go to next

screen menu.

Selecting time format

• Use (+) or (-) to change setting.

• Select Next arrow on display to save changes and go back to keypad main menu.

Security options

Partial keypad lock: basic functions of the spa remain accessible

(pump and light outputs) but it's impossible to change the temperature Set Point, or to enter

Programming mode. Full lock: all keys are disabled. When the keypad is locked, the icon will be displayed.

• Select Security options

Partial keypad lockout

• Use (+) or (-) key to select "Partial".


To unlock the keypad:

• Select Mode key

• Press and hold Option key for

5 seconds

Full keypad lockout

• Use (+) or (-) key to select "Full".


To unlock the keypad, press and hold

Light key for 5 seconds.

System info

• Spa

• Heater

• Keypad

• Reset

• Upgrade

Viewing information about the system

To view spa equipment data such as: system, heater and keypad software version, to reset programmed settings and to upgrade keypad software.

• Press Mode key


• Select Info sub-menu

Viewing information about spa

Spa software ID number and version are displayed.

• Select Next arrow on display to next screen menu.

Viewing information on heater software

Heater software ID number and version are displayed.


Viewing information on keypad software

Keypad software ID number and version are displayed.


Resetting keypad programmed values

• Press Ok to reset back to default factory values.


Upgrading keypad software

This function should only be performed by Manufacturer Authorized

Technician.

Spa Care and Maintenance

Your Arctic Spa is manufactured from the highest quality, most durable materials available. Even so, the spa care and maintenance program you develop will ultimately determine how long your spa and its individual components will last. Regular maintenance following the advice in this section will help you to protect your investment.

IMPORTANT:

Before performing any maintenance on your spa, make a visual inspection of the spa to get an understanding of what condition it may be in and if anything looks out of the ordinary. If any part appears to be damaged, loose or missing, do not proceed. Contact your Factory Authorized Dealer immediately.

Draining the Water

Detergent residues and dissolved solids from bathing suits and chemicals will gradually accumulate in your spa’s water. Normally, in about three to four months the water will become difficult to balance and should be replaced. Showering without using soap prior to entering the spa or using only the rinse cycle when laundering your bathing suit will help to reduce detergent residue in the spa water.

However, foam problems are more likely to be caused by a build up of organic pollutants in the spamostly by body oils. If you’re using your spa frequently with a high bather load the water will need to be replaced more often. Spa water gradually loses quality because of build ups of unfilterable pollutants.

IMPORTANT: Remember to change your water every three to four months.

To Drain Your Spa:

1. Shut off the RCD breaker located in the subpanel or the quick disconnect.

2. Locate the main drain valve for the spa, on the outside of the cabinet to the right of the

equipment compartment. Attach the male threaded end of a garden hose to the drain valve, and

route the other end of the hose to an appropriate draining area.

3. Open the valve by turning the large outside ring counterclockwise. The spa will drain by

gravitational flow.

Note: All Arctic Spas ® models will drain through the floor drain. Equipment such as the

pump(s) and heater will drain. All models will leave a small amount of water in the footwell. Any

water remaining in the plumbing or equipment after draining will only need to be removed if the

spa is being winterized.

4. When empty, inspect the spa shell and clean as required.

5. Close the drain valve.

6. Refill the spa BEFORE restoring power.

IMPORTANT: With reusable filters, it is necessary to rinse the filter cartridges weekly. Every month, and each time the spa is drained for cleaning, clean the cartridges in filter cleaner . (With Arctic

Spas

®

disposable filters, simply replace the cartridge whenever the spa is drained, or about every three months).

Filtration System

Important:

The use of Clarifiers and Foam inhibitors is not recommended with Arctic Pure

®

Disposable filters!

Arctic Spas

®

are equipped with balanced filtration, meaning that the filter cartridges are sized to meet the needs of the pump system. As with any water filtering system, the filter cartridge may become clogged, resulting in reduced water flow. It is important to maintain a clean, unobstructed filter system. We recommend that your filter cartridge be replaced with a Arctic Pure ® disposable filter cartridge every three (3) months.

Filter Cartridge Removal and Installation

1. Put the spa in Standby mode using the on/off button on the topside con-

trol panel.

2. Remove the filter basket by rotating the top outside ring counterclock-

wise and lifting.

3. Remove the filter cartridge.

4. Clean any debris out of the skimmer basket.

5. To reinstall the filter cartridge, reverse the order of steps in which it was

removed.

Care of Spa Pillows

The spa pillows used in many of the Arctic Spas

®

models will provide years of comfort if treated with care. They have been positioned above the water level to minimize the bleaching effects of chlorinated water and other spa water chemicals. To extend their life, whenever the spa shell is being cleaned, the spa pillows should be removed and cleaned. Body oils can be removed with a mild soap and water solution. ALWAYS rinse off the spa pillows thoroughly to remove any soap residue. The pillows can be conditioned with Arctic Pure

®

Cover Renew cleaner after cleaning. If the spa is not going to be used for a long period of time (that is, during a vacation or if the spa is being winterized), or when the spa water is being super-chlorinated, the spa pillows should be removed until the next use of the spa.

To remove and replace the spa pillows:

1. Carefully slide the pillow up and away from the spa shell.

IMPORTANT: Just pulling the pillow straight out of the shell recess will damage the pillow. This

is not covered under warranty.

2. To reinstall the spa pillow, carefully slide the pillow down into the spa pillow recess.

Care of the Spa Shell

Your Arctic Spa has a fibreglass reinforced, Lucite ® cast acrylic shell. Stains and dirt generally will not adhere to your spa’s surface. A soft cloth or sponge should easily remove most dirt. Most household chemicals are harmful to your spa’s shell.

Sodium bicarbonate (baking soda) or vinegar can be used for minor surface cleaning. Always thoroughly rinse off any spa shell cleaning agent with fresh water.

Service Notes:

1. Iron and copper in the water can stain the spa shell if allowed to go unchecked. Your Arctic

Spas® Dealer stocks Arctic Pure ® Best Defence to use if your spa water has a high concentra-

tion of dissolved minerals.

2. The use of alcohol or any household cleaners other than those listed to clean the spa shell surface

is NOT recommended. DO NOT use any cleaning products containing abrasives or solvents

since they may damage the shell surface. Damage to the shell by the use of harsh chemicals is not

covered under the warranty.

MANUAL SAFETY COVER

CONTROL NO.

CLASSIFIED TO

ASTM F1346-91

RISING DRAGON

!

WARNING

AVOID

DROWNING

RISK

KEEP CHILDREN AWAY. CHILDREN

OR OBJECTS CANNOT BE SEEN

UNDER COVER.

REMOVE COVER COMPLETELY

BEFORE ENTRY - BATHERS

ENTRAPMENT POSSIBLE.

NON-SECURED OR IMPROPERLY

SECURED COVERS ARE A HAZARD.

FAILURE TO FOLLOW ALL

INSTRUCTIONS MAY RESULT IN

INJURY OR DROWNING.

!

AVERTISSEMENT

ÊVITEZ

DE NOYER

LE RISQUE

ENFANTS DE SUBSISTANCE PARTIS. DES

ENFANTS OU LES OBJETS NE PEUVENT PAS

ÊTRE VUS SOUS LA COUVERTURE.

ENLEVEZ LA COUVERTURE COMPLÊTEMENT

AVANT L'BAIGNEUR - OCCLUSION D'ENTREE

POSSIBLE.

LES COUVERTURES NON-FIXÊES OU

INCORRECTEMENT FIXÊES SONT UN RISQUE.

LE MANQUEDE SUIVRE TOUTES LES

INSTRUCTIONS PEUT AVOIR COMME

CONSÊQUENCE LES DOMMAGES OU LA NOYADE.

Care of the Spa Cover

WARNING: The cover is a manual safety cover that meets or exceeds all prevailing requirements of

ASTM Standards for spa safety covers when installed and used correctly as of the date of manufacture. Non-secured or improperly secured covers are a hazard. Open the cover to its fully open position before use. Be sure to inspect the cover for premature wear or deterioration. Over time, with use, there is a chance of normal cover wear and deterioration. To properly maintain your cover see directions below.

Vinyl Cover

The vinyl spa cover is an attractive, durable foam insulation product. Monthly cleaning and conditioning is recommended to maintain its beauty.

To clean and condition the vinyl cover:

1. Remove the cover from the spa and gently lean it against a wall or fence.

2. With a garden hose, spray the cover to loosen and rinse away dirt or debris.

3. Using a large sponge and/or a soft bristle brush, and using a very mild soap solution or baking

soda, scrub the vinyl top in a circular motion. Do not let the vinyl dry with a soap film on it

before it can be rinsed clean.

4. Scrub the cover’s perimeter and side flaps. Rinse clean with water.

5. Rinse off the underside of the cover with water only (use no soap), and wipe it clean with a dry

rag.

6. To condition the cover after cleaning, apply a thin film of Arctic Pure

®

Cover Renew to the

vinyl surface and buff.

Care of the Spa Cabinet

Cedar Cabinet: When properly cared for, the wood cabinet of your spa will maintain its beauty for many years. Your Arctic Spa cabinet has been specially treated with Olympic Maximum Wood

Stain. Use this stain or a similar product on a regular basis to protect the wood of the cabinet and keep your spa looking great for years to come.

Eon Cabinet: Wash with soap and water. (no harsh chemicals)

LED Light Replacement

All Arctic Spas

®

come equipped with two 12 volt blue LED underwater lights for night use. The Northern Lights™ option uses two multicoloured LED assemblies. The

Northern Lights™ Deluxe option comes with five lights.

Should you need to change any light, follow these simple steps:

1. Make sure the lighting is turned off, by checking the

topside be sure the light icon is not showing.

2. Remove the screws securing the equipment access doors; remove the doors.

3. Locate the reflector, which is secured into the light housing. Carefully rotate the reflector coun-

ter-clockwise until it comes off the light housing.

4. Carefully disconnect any cables (note the location of the cable(s), as the LED assembly has two

sockets) and remove the light assembly from its socket or slot.

5. Install the new LED assembly in its slot or socket, then reconnect the cables.

6. To reinstall the underwater light, rotate the lamp assembly clockwise onto the light housing until

secure.

Vacation Care Instructions

If you plan to be away from home for 7 - 14 days, follow these instructions to ensure that the water quality of your spa is maintained.

1. Adjust pH as needed.

2. Ensure you have sufficient sanitizer to last until you return.

3. Shock the spa with Arctic Pure

®

Spa Boost or Refresh.

4. Activate economy mode (see pg 17)

Upon your return:

1. Shock the spa with Arctic Pure

®

Spa Boost or Refresh.

2. Ensure you have sufficient sanitizer for regular use.

3. Return the temperature to its original setting. You can use your spa once the residual sanitizer level

falls within the ideal range.

Note: If you will not be using your spa for more then 14 days and a neighbor, friend or an outside maintenance service is not available to check and balance the water chemistry, draining or winterizing (for winter only) the spa is recommended.

Winterizing Your Spa

If you plan to leave your spa unused for a long period of time in severely cold weather, you should drain the spa to avoid accidental freezing due to a power or equipment failure.

We recommend your local authorized dealer winterize your spa. Freezing can severely damage your spa.

Improper winterizing of your spa can void your warranty.

Aquatremor® or Wetunes® Stereo (Optional)

Using the Audio Output cable provided in your spa pack, connect your own MP3 player and enjoy!

Water Maintenance

It’s important to have clean water. Water maintenance is one of the least understood, but very important areas of spa ownership. Your dealer can guide you through the process of achieving and maintaining perfect water in your spa, given your local conditions. Your program will depend on your water’s mineral content, how often you use your spa, and how many people use it. Here is our suggested step-by-step program:

General Information

There are three fundamental areas of water maintenance. They are (1) Water Filtration, (2) Water

Sanitation, and (3) Chemical Balance/pH Control.

Before you even begin it is highly recommended to use the pre-filter when filling your spa, because tap water is not really pure water. By starting with water that is already filtered clean you will find that you have much fewer problems maintaining crystal clear water.

Although your spa’s filter system is working several hours a day to remove particles from your water, it does not remove bacteria or viruses. Water sanitation is the responsibility of the spa owner. It can be achieved through the regular and periodic (daily, if necessary) addition of an approved sanitizer.

The sanitizer will chemically control the bacteria and viruses present in the spa water. Bacteria and viruses can grow quickly in undersanitized spa water. The water’s chemical balance and pH control are also the responsibility of the spa owner. You will have to add chemicals to maintain proper levels of Total Alkalinity (TA) and pH. Proper water balance and pH control will minimize scale buildup and corrosion of metals, extend the life of the spa, and allow the sanitizer to work at maximum efficiency.

Methods For Testing The Spa Water

Accurate water testing and analysis are an important part of effectively maintaining your spa water.

To follow the Arctic Spas

®

recommended program, you must have the ability to test for:

• Total Alkalinity (TA)

• pH

• Sanitizer

• Calcium Hardness

Although reagent liquid test kits provide the highest level of accuracy, Test Strips are the most convenient testing method used by many spa owners. Keep in mind that test strips are susceptible to heat and moisture contamination, which will result in inaccurate readings. Very high sanitizer levels will also render test strips unreliable.

IMPORTANT:

Always read and carefully follow the directions included with the Test Kit or Test

Strips to ensure the accuracy of the test results.

Hints For Successful Water Testing

When using the reagent test kit:

• Always take water samples 30-45 cm (12” - 18”) below the water surface.

• Rinse the test cells before and after each use.

• Do not dispose of test samples into the spa water.

• When adding drops of chemicals from the kit (the reagents) into the test block, hold the bottle

vertically and add the drops slowly to be sure the correct quantity is used.

• The reagents should be replaced on a yearly basis to maintain the accuracy of the test results.

Basic Chemical Safety

When using chemicals, read the labels carefully and follow directions precisely. Though chemicals protect you and your spa when used correctly, they can be hazardous in concentrated form. Always observe the following guidelines:

• ALWAYS KEEP CHEMICALS OUT OF CHILDREN’S REACH.

• NEVER MIX CONCENTRATED CHEMICALS TOGETHER.

• ALWAYS THOROUGHLY RINSE ANY CONTAINER USED TO MIX CHEMICALS

AFTER USE.

• ALWAYS RINSE OUT ANY EMPTY CHEMICAL STORAGE CONTAINER BEFORE

DISPOSAL.

• Accurately measure the quantities specified. Do not overdose your spa. Amount required

will vary depending on water condition, quantities to be used are only guidelines.

• Store chemicals in a cool, dry, well ventilated place.

• Always keep chemical containers closed when not in use.

• Don’t inhale fumes or allow chemicals to come in contact with your eyes, nose, or mouth. Wash

your hands immediately after use.

• Follow the emergency advice on the product label in case of accidental contact.

• Never smoke around chemicals. Some fumes can be flammable.

• Don’t store any chemicals in the spa equipment compartment.

Adding Chemicals to the Spa

Most chemicals (does not include any slow dissolving chemicals) can be added directly to the spa while the pump(s) is running on high speed, for a minimum of 10 minutes.

IMPORTANT WHEN USING ARCTIC PURE

®

BOOST OR REFRESH TREATMENT

NOTE:

After administering a super chlorination treatment or non-chlorine shock to your spa, leave the cover open for a minimum of 20 minutes to allow the oxidized gas to vent. A high concentration of trapped oxidizer gas which may exist as a result of the shock treatment (not daily sanitation) may eventually cause discoloration or vinyl degradation to the bottom of the cover. This type of damage is considered chemical abuse and is not covered under warranty.

The Arctic Pure

®

Water Maintenance Program

Following the Arctic Pure ® water maintenance program will save you time and frustration and ensure clear, clean spa water.

Remove Excess Minerals

Most tap water has minerals such as Calcium, Copper, Iron, Manganese and Sodium in it, and the

circulation of water can cause the erosion of metals from spa equipment which can present possible scaling and staining problems in your spa. To remove these simply fill your spa with the Pre-Filter. In extreme cases of source water with high minerals (such as some well water):

1. We recommend you add 3 1/2 tablespoons (48 grams) of Arctic Pure ® Best Defense per 1000

litres (265 gallons) of water while filling your spa.

2. Also, as water evaporates from your spa and new water is added, the amount of dissolved

minerals will increase. The spa water may eventually become “hard” (Calcium Hardness too high)

enough to damage the heater by calcifying its surface. To protect against these problems add 1 table-

spoon (14 grams) per 1000 litres (265 gallons) of Arctic Pure ® Best Defense weekly.

Balance the Total Alkalinity (TA)

1. The recommended Total Alkalinity (TA) for your spa water is 125-150 ppm.

2. Total Alkalinity is a measure of the total levels of carbonates, bicarbonates, hydroxides, and other

alkaline substances in the water. TA is referred to as the water’s “pH buffer”. In other words, it’s a

measure of the ability of the water to resist changes in pH level.

3. If the TA is too low, the pH level will fluctuate widely from high to low. Fluctuations in pH can cause

corrosion or scaling of the spa components. Low TA can be corrected by adding Arctic Pure TM Perfect

Balance.

4. If the Total Alkalinity is too high, the pH level will tend to be high and may be difficult to bring

down. The pH can be lowered by using Arctic Pure ® Adjust Down.

5. Once the TA is balanced, it normally remains stable, although some sanitizers, and the addition

of more water with a high or low alkalinity will raise or lower the TA reading of the water.

6. When the Total Alkalinity is within the recommended range, proceed to the next step.

Balancing the pH

1. We recommended a slightly higher pH range for your spa water; 7.2-7.6.

2. The pH level is the measure of acidity and alkalinity. Values above 7 are alkaline; those below 7

are acidic. Maintaining the proper pH level is extremely important for:

• Optimizing the effectiveness of the sanitizer.

• Maintaining water that is comfortable for the user.

• Preventing equipment deterioration.

• Preventing cloudy or odourous water.

3. If the spa water’s pH level is too low, the following may result:

• The sanitizer will dissipate rapidly.

• The water may become irritating to spa users.

• The spa’s equipment may corrode.

If the pH is too low, it can be increased by adding Arctic Pure ® Adjust Up to the spa water.

4. If the pH level is too high, the following may result:

• The sanitizer is less effective.

• Scale will form on the spa shell surface and the equipment.

• The water may become cloudy.

If the pH is too high, it can be decreased by adding Arctic Pure ® Adjust Down to the spa water.

5. It is important to check the pH on a regular basis. The pH will be affected by the bather load,

the addition of new water, the addition of various chemicals, and the type of sanitizer used.

6. When the pH is within the recommended range, proceed to the final step.

Calcium Hardness (CH)

1. Most spa manufacturers recommend a Calcium Hardness (CH) level for your spa of 150-200 ppm.

However, we do not recommend adding calcium to your spa if your spa water is above 100

PPM, or if your incoming water has a very low level of calcium hardness.

2. Calcium Hardness is a measure of the total amount of dissolved calcium in the water. It is

believed that calcium helps control the corrosive nature of water. Calcium has a tendency to

precipitate (fall out of suspension) in high temperatures and high pH levels.

Warning: When calcium falls out of suspension it can collect on the heater and pump, and

shorten their life.

3. Any natural corrosiveness in the water can be combatted by maintaining a slightly higher Total

Alkalinity Level.

Sanitize the Spa

Sanitizer is extremely important for killing algae, bacteria and viruses, and preventing unwanted organisms from growing in the spa. At the same time, you don’t want too high a sanitizer level, or it can irritate your skin, lungs and eyes.

1. Always maintain the sanitizer level in your spa at the recommended level for each type of

sanitizer.

2. We recommend the following sanitizers:

Chlorine System:

• Arctic Pure

®

Chlorine Tablets

• Arctic Pure

®

Refresh

• Arctic Pure ® Boost

Bromine System:

• Arctic Pure ® Brominating Tablets

• Arctic Pure

®

Refresh

• Arctic Pure

®

Peak Boost

Important: Sanitizers are acidic and will decrease the Total Alkalinity. Regular testing and balancing of TA & pH is extremely important with these products.

Important: Always remove the floating dispenser while the spa is in use. Remove dispensers with a plastic bucket (keeping submerged) and store out of reach of children until spa use has ended.

Using Chlorine System

CAUTION: The use of personal protective equipment (rubber/latex/vinyl gloves, eye protection) is recommended while handling the dispenser or the pucks.

Start-up:

1. Add pucks to floating dispenser and open to setting 4.

2. Add 2 tablespoons (28 grams) of Arctic Pure ® Refresh per 1000 litres (265 gallons) of water.

3. Add 1 tablespoon (14 grams) of Arctic Pure ® Boost per 1000 litres (265 gallons) of water.

4. Test the Chlorine level. Once the chlorine reads within the ideal range (1-3 ppm) turn tablet

dispenser down to 1 - 2 (more or less according to bather load).

5. Start the Boost Filtration mode to circulate the chemicals and do not use spa for two hours after

the mode ends.

Note: The above example is for a spa without an ozone system. If your spa is equipped with an ozone system please contact your dealer for proper Chlorine levels.

Weekly:

1. Add pucks to floating dispenser and reset the setting if necessary.

2. Add 2 tablespoons (28 grams) of Arctic Pure ® Refresh per 1000 litres (265 gallons) of water.

3. Wait at least one hour and add 1 tablespoon (14 grams) of Arctic Pure ® Best Defence per 1000

litres (265 gallons) of water.

Important: Arctic Pure ® Refresh significantly reduces pH and TA. One hour after adding Arctic

Pure

®

Refresh test and adjust TA and pH as needed.

Bromine Tablet System:

Note: If you are planning to use your new spa right away, Peak Boost must be added first. Follow directions for adding Peak Boost from this page.

1. Fill floating dispenser with pucks and open to setting 7.

2. Add 2 tablespoons (28 grams) of Arctic Pure

®

Refresh per 1000 litres (265 gallons) of water.

3. Add 2 1/2 tablespoons (35 grams) of Arctic Pure

®

Peak Boost per 1000 litres (265 gallons) of

water, to establish a Bromide reserve.

4. Test the Bromine level. Once bromine reads within the ideal range (3-5 ppm) turn tablet

dispenser down to 2 or 3 (more or less according to bather load).

Note: The above example is for a spa without an ozone system. If your spa is equipped with an ozone system please contact your dealer for proper Bromine levels.

Weekly

1. Twice a week test and adjust Total Alkalinity, pH and Chlorine or Bromine levels.

In extreme cases of source water with high minerals (such as some well water), add

1 tablespoon (14 grams) per 1000 litres (265 gallons) of Arctic Pure ® Best Defence weekly.

Important: Arctic Pure

®

Refresh significantly reduces pH and TA. One hour after adding Arctic

Pure

®

Refresh test and adjust TA and pH as needed.

The use of Clarifiers and Foam inhibitors is not recommended with Arctic Pure

®

Disposable filters!

Common Spa Water Problems~Cause & Remedy

PROBLEM

CLOUDY

WATER

COLOURED

WATER

FOAMING

SCALE

DEPOSITS

ODOR

EYE/SKIN

IRRITATION

POSSIBLE CAUSES

SOLUTIONS

A. Poor Filtration

B. Suspended particles

D. pH high

A. Dirty filter, clean with Arctic Pure

B. Add Arctic Pure

®

Easy Clear

®

Filter Restore

(not with disposable filter). Increase Filter cycle.

C. Organic contaminants build up C. Shock treatment with Arctic Pure

®

Refresh

D. Add Arctic Pure

®

Adjust Down until level reads 7.2-7.6

E. Total alkalinity high

F. Combined chlorine in

the water

G. High dissolved solids

H. Hardness too high

A. Dissolved metals from

water source

B. Low chlorine/bromine levels

C. Fragrance

A. High level of organic

contaminants, combined

with chlorine

A. pH too low

B. Combined chlorine due

to high concentration of

organic contaminants

C. Allergic reaction to sanitizer

D. Bacterial contamination

E. Add Arctic Pure

®

100-130ppm

Adjust Down to adjust TA level to

F. Shock treatment until combined chlorine is

eliminated (see container instructions)

G. Empty spa and refill

H. Add Arctic Pure

®

100-280ppm

Best Defence until level reads

A. Use Arctic Pure

®

Best Defence and have your

dealer check your water balance

B. Add Arctic Pure

®

Boost treatment to raise chlorine

levels and test chlorine levels or for Bromine system

add Peak Boost & test Bromine levels

C. Stop the use of fragrance

A. High concentration of oils and A. Squirt Foam Dissolve

TM

organics being agitated by

the jets and/or Therapy Air

on foam.

Refer to pg 20 for more information.

(not with disposable filter)

A. High Calcium level, high

pH, high alkalinity

A. Drain partially, add Arctic Pure

ppm.

®

Best Defence, cor

rect pH level to 7.2 - 7.6 and alkalinity to 100-130

A. Check pH and adjust as required.

B. Shock with Arctic Pure

®

Refresh, add Boost or Peak

Boost dependent on whether you have a chlorine or

bromine system

C. Dilution of water will reduce contaminants and odor.

D. Check any ozone system is operational

A. Add Arctic Pure

®

Adjust Up until level reads 7.2 - 7.6ppm

B. Add Arctic Pure

®

Refresh, add Boost or Peak Boost.

C. Change from Bromine to Chlorine or vice versa.

D. Drain and refill spa.

A. High concentration of con-

taminants using up sanitizers

NO

CHLORINE/

BROMINE

READING

B. Test kit reagents ineffective

A. Add sanitizers until levels are up to the recom-

mended levels

B. Replace test kits at least once a year

C. Chlorine/Bromine level very high and is bleaching

test reagent, Allow sanitizer levels to recede by

opening cover and running jets.

Troubleshooting Spa Problems

1. Nothing functions: The RCD Breaker has tripped or there is a power failure. Test RCD

Breaker. Turn breaker back on and see if spa powers up, if not contact your factory authorized

dealer.

2. Spa does not heat: Check to see if the heat indicator is on or there are any error messages on the

topside control panel. If the heat indicator is on and no error message appears contact your

factory authorized dealer.

3. Poor Jet Pressure: First check to see that the jet(s) are turned on fully. Check your filter to see

if it’s clogged or dirty. Next, check to see if the jet(s) are obstructed or if the venturi air dial is

turned on. Finally, check to see if the jet(s) are surging. If so, your pump is cavitating (sucking

in air). This usually occurs when the water level is too low and can be solved by adding water to

the spa. Adjust Filter Weir to increase or decrease feed flow. If the problem still persists, contact

your factory authorized dealer.

4. Light is not functioning: Follow the LED replacement section.

5. Spa comes on by itself: This function is normal when heating and filtering. No action required.

6. Spa doesn’t drain completely: The spa is drained by gravity. It will not always drain fully. It

is not necessary to drain the spa in its entirety except when winterizing the spa. If you wish to

remove the last little bit of water, we recommend you vacuum it out with a wet/dry vacuum.

Important

This manual and its contents are subject to change without notice. Although Blue Falls Manufacturing has prepared this manual as accurately and precisely as possible, Blue Falls Manufacturing will not be liable for loss, injury or damages caused by improper servicing or by use of spa (improper or otherwise).

Arctic Spas ® are Canadian built with the finest materials and advanced technology to withstand the harshest weather conditions. Performance and Reliability is the Arctic Spas

®

Customer Guarantee.

If your spa cannot be repaired under our extensive warranty, Arctic Spas ® will provide a replacement spa equal in value to the original purchase price of the defective spa. Our philosophy Guarantees you

Customer Satisfaction. These are words we will stand behind in writing.

engineered for the world’s harshest climates®...

(wherever you happen to live)

www.arc ticspas.com

Owners Manual

engineered for the world’s harshest climates®...

(wherever you happen to live)

Congratulations!

Arctic Spas

IMPORTANT!

Contents

Read and Follow

All Instructions

CAUTION!

DANGER!

WARNING!

Important Safety Instructions:

READ AND FOLLOW ALL INSTRUCTIONS CAREFULLY

When installing and using this electrical equipment, basic safety precautions should always be followed, including:

IMPORTANT!

WARNINGS!

WARNING!

Hyperthermia

INTERNATIONAL SPA SPECIFICATIONS

Installation Instructions

Site Preparation

Outdoor Ground Level Installation

Deck Installation

WARNING! WARNING!

Electrical Specifications

WARNING!

All electrical hookups must be performed by a licensed electrician!

Power Input

230 VAC, 50 Hz, 32 A (International)

Electrical Installation Instructions

Startup Procedures

IMPORTANT:

Your Arctic Spa has been thoroughly tested during the manufacturing process to ensure reliability and long-term customer satisfaction. Before filling the spa, wipe the spa shell clean with a soft rag.

Venturi Controls

Jets

Five Inch (5”) Jets

Three Inch (3”) Jets

Jet Option Package

Orca Jet (certain models)

Therapy Air Pads

Waterfall

Topside Control Panel

Power-Up Detection

Spa Care and Maintenance

IMPORTANT:

Draining the Water

To Drain Your Spa:

Filtration System

Important:

Filter Cartridge Removal and Installation

Care of Spa Pillows

To remove and replace the spa pillows:

Care of the Spa Shell

WARNING

AVERTISSEMENT

Care of the Spa Cover

Vinyl Cover

Care of the Spa Cabinet

LED Light Replacement

Vacation Care Instructions

Winterizing Your Spa

Aquatremor® or Wetunes® Stereo (Optional)

Water Maintenance

General Information

Methods For Testing The Spa Water

Hints For Successful Water Testing

Basic Chemical Safety

Adding Chemicals to the Spa

IMPORTANT WHEN USING ARCTIC PURE

BOOST OR REFRESH TREATMENT

NOTE:

The Arctic Pure

Water Maintenance Program

Remove Excess Minerals

Balance the Total Alkalinity (TA)

Balancing the pH

Calcium Hardness (CH)

Sanitize the Spa

Using Chlorine System