TOSHIBA RAS, DI, S-DI, DI BIG, SMMSi, MiNi SMMS, RAV, MMS, MAR heat pump Manual

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56 Pages

The TOSHIBA heat pump RAS, DI, S-DI, DI BIG, SMMSi, MiNi SMMS, RAV, MMS and MAR are designed to provide efficient and reliable heating and cooling for your home. These heat pumps are easy to use and have a variety of features that make them ideal for a wide range of applications.

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TOSHIBA heat pump RAS, DI, S-DI, DI BIG, SMMSi, MiNi SMMS, RAV, MMS, MAR Manual | Manualzz

Troubleshooting

&

Toshibel

Fault Codes

page 2  TOSHIBEL 2.1

TOSHIBEL

„Manual for service and the decoding of error messages“

Summary of key data from the original Toshiba manuals.

Publisher: AIR-COND Klimaanlagen-Handelsgesellschaft m.b.H.

Haushamer Straße 2, 8054 Graz-Seiersberg  © Jan. 2012

No liability is accepted for printing errors.

The reprinting is only permitted with the express approval of the publisher!

This manual doesn’t replace the original manuals from Toshiba! page 3  TOSHIBEL 2.1

page 4  TOSHIBEL 2.1

Troubleshooting RAS devices ………………………………………………….………………….

Check Code RAS devices …………………………………………………………………………….

Troubleshooting Digital and Super Digital Inverter, BIG .…………………………….

Check Code Digital and Super Digital Inverter, BIG …………………………………….

Codes 7 Segment Displays ………………………………………………………………….……

Troubleshooting SMMSi ……………………………………………………………………….

Check Code SMMSi ……………………………………………………………………………………

Check Code MiNi SMMS …………………………………………………………………………….

Changing of DN Codes ……………………………………………………………………………….

DN Code chart ……………………………………………………………………………………………

Check codes

20-28

29-30

31-32

RAV ………………………………………………………………………………………………………..

MMS R407C ………………………………………………………………………………….………..

33

34

MAR 2-pipe-system R407 ………………………………………………………………..……… 35

MAR 3-pipe-system 407C……………………………………………………………….…..…… 36

Monitoring …………………………………………………………………………………………….….. 37-39

CN connectors …………………………………………………………………………………..……….. 40-53

6

7-8

9-10

11-14

15

16

17-19

INDEX

page 5  TOSHIBEL 2.1

CHECK CODE RAS

Troubleshooting RAS devices

Self-Diagnosis by Remote Control (Check Code)

(1) If the lamp are indicated as shown B to G in Table 9-3-1, exchanger the self-diagnosis by the remote control.

(2) When the remote control is set to the service mode, the indoor controller diagnoses the operation condition and indicates the information of the self-diagnosis on the display of the remote control with the check codes. If a fault is detected, all lamps on the indoor unit will blink at 5Hz and it will beep for 10 seconds (Pi, Pi, Pi, …).

The timer lamp usually blinks (5Hz) during the self-diagnosis

1) How to use remote control in service mode

(1) Press (CHK) button with a tip of pencil to set the remote control to the service mode.

“00” is indicated on the display of the remote control

The timer lamp on the indoor unit blinks continuously. (5 times per 1 sec.)

(2) Press [TIMER ] button

If there is no fault with a code, the indoor unit will beep once (Pi) and the display of the remote control will change as follows:

00  01 02  . . . 1d  1E  22

Check the unit with all 35 check codes (00 to 22) as shown in table 1

Press [TIMER ] button to change the check code backwards

If there is a fault, the indoor unit will beep for 10 seconds (Pi, Pi, Pi,…)

Note the check code on the display of the remote control

2-digis alphanumeric will be indicated on the display

All lamps on the unit will blink. (5 times per 1 sec.)

(3) Press [CLR] button. After service finish for clear service code in memory.

“7F” is indicated on the display of the remote control

(4) Press [ ] button to release the service mode.

The display of the remote control return to as it was before

Alphanumeric characters are used for the check code: service mode was engaged. is 5. is A. is C. is 6. is B. is D.

* The illustration in only for Heat pump module.

For cooling only model, there is not the () symbol

. page 6  TOSHIBEL 2.1

CHECK CODE RAS

2) Caution at servicing

(1) After servicing, push the START/STOP button to return to the normal mode.

(2)

After servicing by the check code, turn off breaker of the power supply, and turn on breaker of the power supply again so that memory in the microcomputer returns the initial status. However, the check codes are not deleted even if the power supply is turned off because they are stored in the fixed memory.

Block distinction

Check code

Block

Indoor P.C. board etc.

Not displayed

Indoor P.C. board etc.

Connecting cable and serial signal

Check

Code

Table 1

Operation of diagnosis function

Cause of operation

Air conditioner status

Short-circuit or disconnection of the room temperature sensor

(TA sensor)

Being out of place, disconnection, short-circuit, or migration of heat exchanger sensor (TC sensor)

Operation continues

Operation continues

Lock of indoor fan or trouble on the indoor fan circuit

All off

Trouble on other indoor P.C. boards

13

TC-sensor-error

Operation continues

All off

Return serial signal is not sent to indoor side from operation started:

1. Defective wiring of connecting cable

2. Operation of compressor thermo

Gas shortage

Gas leak

Operation continues

Operation command signal is not sent to outdoor side

Operation continues

Remarks

Judgment and action

Displayed when error is detected

Displayed when error is detected

1. Check the room temp. sensor

2. When the room temp. sensor is normal, check P.C. board

1. Check heat exchanger sensor

2. When heat exchanger sensor is normal, check P.C. board.

Displayed when error is detected

Displayed when error is detected

Displayed when error is detected

1. Check P.C. board

2. When P.C. board is normal, check the motor

Replace P.C. board

Flashes when trouble is detected on operation signal, and normal status when signal is reset

Flashes when trouble is detected on operation signal, and normal status when signal is reset

1. Check heat exchanger - sensor

2. Check P.C. board

1. When the outdoor unit never operate:

(1) Check connecting cable, and correct if defective wiring

(2) Check 25A fuse of inverter P.C. board

(3) Check 3.15A of inverter P.C. board

2. To display [Other] block during operation, check compressor thermo operation and supply gas (check gas leak also)

3. Unit operates normally during check:

If return serial signal does not stop between

and of the indoor terminal block, replace inverter P.C. board

If signal stops between indoor terminal and , replace indoor P.C. board

If return serial signal does not stop between and , replace inverter P.C. board..

If signal stops between indoor terminal block and , replace indoor P.C. board page 7  TOSHIBEL 2.1

CHECK CODE RAS

Block distinction

Check

Code

Block

Outdoor

P.C. board

Not displayed

Outdoor

P.C. board

Check

Code

Operation of diagnosis function

Cause of operation

Inverter over-current protective circuit operates (Short Time)

Position-detect circuit error or short-circuit between windings of compressor

Current-detect circuit error

Being out of place, disconnection or short-circuit of outdoor temp. sensor

Disconnection or short-circuit of discharge temp. sensor

Outdoor fan drive system error

Outdoor heat exchanger temp.

Sensor error

Compressor drive output error

(lock missing, etc.) Break down

Return serial signal has been sent when operation started, but it is not sent from halfway

(1) Compressor thermo operation

Gas shortage

Gas leak

(2) Instantaneous power failure

Compressor does not rotate

(Current protective circuit does not operate when a specified time passed after compressor had been activated)

Discharge temp. exceeded 117°C

Break down of compressor

Air conditioner status

All off

All off

All off

All off

All off

All off

Operation continues

All off

Operation continues

All off

All off

All off

Judgement and action

Remarks

Displayed when error is detected

Displayed when error is detected

Displayed when error is detected

Flashes when trouble is detected on return serial signal, and normal status when signal is reset

Even if trying operation again, all operations stop immediately:

Replace P.C. board

1. Even if connecting lead wire of compressor is removed, position-detect circuit error occurred: Replace P.C. board

2. Measure resistance between wires of compressor, and perform short circuit:

Replace compressor

Even if trying operation again, all operations stop immediately: Replace P.C. board

Displayed when error is detected

Displayed when error is detected

Displayed when error is detected.

Displayed when error is detected

----

1. Check outdoor temp. sensor (TD)

2. Check P.C. board

1. Check discharge temp. Sensor (TD)

2. Check P.C. board

Position-detect error, over-current protective operation of outdoor fan drive system, fan lock, etc.: Replace P.C. board or fan motor

1. Check outdoor heat exchanger temp. sensor

(TE)

2. Check P.C. board

When 20 seconds passed after startup, positiondetect circuit error occurred: Replace compressor

1. Repeat Start and Stop with interval of approx. 10 to 40 minutes (Code is not displayed during operation) Supply gas

(Check also gas leak)

2. Unit operates normally during check:

If return serial signal does not stop between

and replace inverter P.C. board.

If signal stops between and , replace indoor P.C. board

Displayed when error is detected

Displayed when error is detected

Displayed when error is detected

1. Trouble on compressor

2. Trouble on wiring of compressor (Missed phase)

1. Check discharge temp. Sensor (TD)

2. Degasing

3. Trouble on PMV

1. Check power voltage. (220-240 V +/- 10%)

2. Overload operation of refrigeration cycle

Check installation condition (Short-circuit of outdoor diffuser)

20

Four-way valve inverse error (TC sensor value lowered during heating operation)

P.M.V. error

Operation continues

All off

----

Displayed when error is detected

Check 4-way valve operation

1. Check lamp on inverter P.C. board

2. Check PMV wiring

3. Replace PMV page 8  TOSHIBEL 2.1

TROUBLESHOOTING DI, S-DI, DI BIG

Troubleshooting at Digital Inverter and Super Digital Inverter

In case of wired remote controller (RBC-AMT32E & RBC-AMS41E & RBC-AMS51E-ES)

(3) Confirmation and Check

When a trouble occurs in the air conditioner, the check code and the indoor unit no. are displayed on the remote controller. The check code is displayed while the air conditioner operates. If the display has disappeared, operate the air conditioner and check the error based upon the following

“Confirmation of error history”

2. Confirmation of error history

If a trouble occurs in the air conditioner, the error history can be found with the following procedure. (Up to 4 error histories are stored in the memory.)

This history can be confirmed from either operating status or stop status.

Check code

Indoor unit no. in which an error occured

Procedure Description

When pushing and buttons simultaneously for 4 seconds or more, the below display appears.

If [Service Check] is displayed, the mode enters the error history mode.

[01: Error history order] is displayed in code number window

[Check Code] is displayed in code number window

[Indoor unit address with error] is displayed in UNIT No.

Each successive push of the temp. set are displayed in order.

buttons, the error histories stored in the memory

The numbers in the item code indicates item code [01] (most recent) to [04] (oldest).

CAUTION:

If [CL] button is pushed all of the error histories of the indoor unit will be deleted

After confirmation, push button to return of the usual display page 9  TOSHIBEL 2.1

TROUBLESHOOTING DI, S-DI, DI BIG

In case of TCC-LINK central control remote controller (TCB-SC642TLE)

1. Confirmation and check

When a trouble occurred on the air conditioner, the check code and the indoor unit no. are displayed on the display section of the remote controller.

The check code is displayed while the air conditioner operates.

If the display disappeared, operate the air conditioner and check the error based upon the following “Confirmation of error history”.

Unit No display Alarm display

UNIT No..

R.C No.

Alternate flashing display

2. Confirmation of error history

When a trouble occurred on the air conditioner, the error history can be confirmed with the following procedure. (Up to 4 error histories are stored in memory).

This history can be confirmed from either operating or stop.

1) Push and buttons in succession for 4 seconds or more.

2) SERVICE CHECK goes on and Item code 01 goes on.

3) When selecting (flash) the group number if there is the alarm history, the UNIT number and the latest alarm history are displayed alternately. * In this time, the temperature cannot be set up.

4) To confirm the alarm history other than the latest one, push temp. set to select Item code (01 to 04).

5) To confirm the alarm in the other group, push and to select the group number.

Do not push button because all the alarm histories of the currently selected group are deleted.

6) To finish the service check, push

Unit no. display

UNIT No..

button

Alarm display

R.C No.

Alternate flashing display page 10  TOSHIBEL 2.1

CHECK CODE DI, S-DI, DI BIG

Check Code List

Error mode detected by indoor and outdoor unit

Wireless sensor lamp display

Operation Timer Ready

Wired mode- control

Check code

Cause of operation

Diagnostic function

Status of air conditioner

Condition

Judgment and measure

E03

E04

E08

No communication from remote controller

(including wireless) and communication adapters

The serial signal is not output from outdoor unit to indoor unit.

Miscabling of inter-unit cables

Defective serial sensing circuit on outdoor P.C. board

Defective serial receiving circuit on indoor P.C. board

Duplicated indoor unit addresses

Stop

(Automatic reset)

Stop

(Automatic reset)

Stop

Displayed when error is detected

Displayed when error is detected

Displayed when error is detected

1. Check cables of remote controller and communication adapters.

Handy remote controller LCD display

OFF (Disconnection)

Central remote controller [97] check code

1. Outdoor unit does not completely operate

Inter-unit cable check, correction of miscabling, case thermo operation

Outdoor P.C. board check, P.C. board cables check

2. In normal operation: P.C. board (Indoor receiving/Outdoor sending) check

1. Check when there is modification or remote controller connection

(Group/Individual) or not after power has been turned on (finish of group configuration/address check)

* If group configuration and address are not normal when the power has been turned on, the mode automatically shifts to address setup mode (Resetting of address)

1. Check cables of remote controller

2. Check power cables of indoor unit

3. Check indoor P.C. board

E10

E18

F01

F02

F04

F06

F08

Communication error between indoor

MCU

Communication error between fan driving

MCU and main MCU

Regular communication error between master and sub indoor units or between main and sub indoor unit

Coming off, disconnection or short of indoor heat exchanger sensor (TCJ)

Coming off, disconnection or short of indoor heat exchanger sensor (TC)

Coming off, disconnection or short of outdoor temperature sensor (TD)

Coming off, disconnection or short of outdoor temperature sensor (TE/TS)

Coming off, disconnection or short of outdoor temperature sensor (TO)

Stop

(Automatic reset)

Stop

(Automatic reset)

Stop

(Automatic reset)

Stop

(Automatic reset)

Stop

Stop

Operation continues

Displayed when error is detected

Displayed when error is detected

Displayed when error is detected

Displayed when error is detected

Displayed when error is detected

Displayed when error is detected

Displayed when error is detected

1. Check cables of remote controller

2. Check indoor power cable

3. Check indoor P.C. board

1. Check indoor heat exchanger temp. sensor (TCJ)

2. Check indoor P.C. board

1. Indoor heat exchanger temp. Sensor

(TC)

2. Check indoor P.C. board

1. Check outdoor temp. Sensor (TD)

2. Check outdoor CDB P.C. board

1. Check outdoor temp. Sensor (TE/TS)

2. Check outdoor CDB P.C. board

1. Check outdoor temp. Sensor (TO)

2. Check outdoor CDB P.C. board

F10

F29

H01

H02

Coming off, disconnection or short of indoor heat exchanger sensor (TA)

Indoor EEPROM error

EEPROM access error

Breakdown of compressor

Display when error is detected

Compressor does not rotate

Over-current protective circuit operates after specific time passed when compressor had been activated

Stop

(Automatic reset)

Stop

(Automatic reset)

Stop

Stop

Displayed when error is detected

Displayed when error is detected

Displayed when error is detected

Displayed when error is detected

1. Check indoor heat exchanger temp. sensor (TA)

2. Check indoor P.C. board

1. Check indoor EEPROM. (including socket insertion)

2. Check indoor P.C. board

1. Check power voltage AC200V +/ - 20V

2. Overload operation of refrigerating cycle

3. Check current detection circuit at AC side

1. Trouble of compressor (Compressor lock etc.): Replace compressor

2. Defective cabling of compressor

(Phase missing)

3. Phase-missing operation of power supply (3-phase model)

H03

Current detection circuit error

Current value at AC side is high even during compressor-OFF

Phase of power supply is missed

Stop

Displayed when error is detected

1. Compressor immediately stops even if restarted: Check IPDU

2. Phase-missing operation of power supply. Check 3-phase power voltage and cables

L03

L07

L08

Duplicated indoor master units

There is a group line in individual indoor units

Unsetting of indoor group address

Stop

Stop

Stop

Displayed when error is detected

Displayed when error is detected

Displayed when error is detected

1. Check whether there is modification or remote controller connection

(Group/Individual) or not after power has been turned on (finish of group configuration/address check)

* If group configuration and address are not normal when the power has been turned on, the mode automatically shifts to address setup mode. (Resetting of address)

: Flash : Go on : Go off page 11  TOSHIBEL 2.1

CHECK CODE DI, S-DI, DI BIG

: Flash : Go on : Go off

Wireless sensor lamp display

Operation Timer Ready

Wired control

Check code

Cause of operation

Diagnostic function

Status of air conditiner Condition

Judgement and measures

L09 Unset indoor capacity Stop

Displayed when error is detected

1. Set the indoor capacity

(DN=I1)

L29

L30

Outdoor unit and other errors

Communication error between CDB and IPDU

(coming-off connector)

Heat sink temperature error

(Detection of temp. over specified value)

Abnormal outside interlock input

Stop

Stop

Displayed when error is detected

Displayed when error is detected

1. Check cables of CDB and IPDU.

2. Abnormal overload operation of refrigerating cycle

1. Check outside devices

2. Check indoor P.C. board

L31

Phase detection protective circuit operates (Normal models)

Operation continues.

(compressor stops)

Displayed when error is detected

1. Check power phase order (reserved phase)/phase missing

2. Check outdoor P.C. board

No check code is displayed

P03

P04

P10

P12

P19

P22

P26

P29

Fan motor thermal protection

Discharge temperature error

Discharge temperature over specified value was detected

High pressure protection error by TE sensor

(Temperature over specified value was detected)

Float switch operation

Disconnection, coming-off, defective float switch contactor of float circuit

Indoor DC fan error

Error in 4-way valve system

Indoor heat exchanger temperature lowered after start of heating operation

Outdoor DC fan error

Inverter over-current protective circuit operates (for a short time). Short voltage of main circuit operates.

IPDU position detection circuit error

Stop

Stop

Stop

Stop

Stop

Stop

(Automatic reset)

Stop

Stop

Stop

Displayed when error is detected

Displayed when error is detected

Displayed when error is detected

Displayed when error is detected

Displayed when error is detected

Displayed when error is detected

Displayed when error is detected

Displayed when error is detected

Displayed when error is detected

1. Check thermal relay off fan motor

2. Check indoor P.C. board

1. Check refrigerating cycle. (Gas leak)

2. Trouble of PMV

3. Check TD sensor

1. Overload operation of refrigerating cycle

2. Check outdoor temp. sensor (TE)

3. Check outdoor CDB P.C. board

1. Defect of drain pump

2. Clogging of drain pump

3. Check float switch

4. Check indoor P.C. board

1. Defective detection of position

2. Over-current protection circuit of indoor fan driving unit operates

3. Lock of indoor fan

4. Check indoor P.C. board

1. Check 4-way valve

2. Check indoor heat exchanger TC/TCJ sensor

3. Indoor P.C. board

1. Defective detection of position

2. Over-current protection circuit of outdoor fan driving unit operates

3. Lock of outdoor fan

4. Check outdoor CDB P.C. board

1. Inverter immediately stops even if restarted:

Compressor motor rare short

2. Check IPDU: Cabeling error

1. Position detection circuit operates even if operating compressor by removing 3P connector:

Replace IPDU

P31

Own unit stops while warning is output to other indoor units

Stop (Sub unit)

(Automatic reset)

Displayed when error is detected

1. Judge sub unit while master unit is in [E03],

[L03], [L07], [L08].

2.Check indoor P.C. board

For an error mode detected in outdoor unit, the fan operates because sub unit of a group operation does not communicate with the outdoor unit. page 12  TOSHIBEL 2.1

CHECK CODE DI, S-DI, DI BIG

Error mode detected by remote controller

: Flash : Go on : Go off

Wired

Wireless sensor lamp display remote- controller

Diagnostic function

Judgement and measures

Operation Timer Ready

Check code Cause of operation

Status of air conditioner

Condition

--- --- ---

No check code is displayed.

(Remote controller does not operate)

E01*2

E02

No communication with master indoor unit

Power of indoor unit is not turned on

Remote controller cable is not correctly connected

Automatic address cannot be completed

No communication with indoor master unit

Disconnection of inter-unit cable between remote controller and master indoor unit

(detected at remote controller side)

Signal sending error to indoor unit

(Detected at remote controller side)

Stop

Stop

(Automatic restart)

* When there is center, operation continues

Stop

(Automatic restart)

* When there is center, operation continues

---

Displayed when error is detected

Displayed when error is detected

Remote controller power error, defective indoor

EEPROM

Check remote controller inter-unit cables

Check remote controller

Check indoor power cables

Check indoor P.C. board

Check indoor EEPROM.

(including socket insertion):

Phenomenon of automatic address repetition occurred

Signal receiving of remote controller is defective

1. Check remote controller inter-unit cables

2. Check remote controller

3. Check indoor power cables

4. Check indoor P.C. board

Signal sending of remote controller is defective.

1. Check sending circuit inside of remote controller: Replace remote controller

E09

L20

Multiple master remote controllers are recognized.

(Detected at remote controller side)

Duplicated indoor central addresses on communication of central control system

(Detected by central controller side)

Stop

(Sub unit continues operation)

Stop

(Automatic restart)

Displayed when error is detected

Displayed when error is detected

1. Check there are multiple master units for 2 remote controllers

(including wireless):

Master unit is one and others are sub units

1. Check address setup of central control system network

(DN=03)

Error mode detected by central remote controller

: Flash : Go on : Go off

Wireless sensor lamp displayed

Wired remote controller

Diagnostic function

Judgement and measures

Operation Timer Ready

Check code Cause of operation

Status of air conditioner

Condition

--- --- --- C05

Sending error central remote controller

Operation continues

Displayed when error is detected

----

----

---

---

---

---

C06

P30

Receiving error in central remote controller

Differs according to error contents of unit with occurrence of alarm

Operation continues

Continuation/Stop

(Based on a case)

Displayed when error is detected

Displayed when error is detected

1. Check communication line/miscabling/check power of indoor unit

2. Check communication

(U3, U4 terminals)

3. Check network adapter

P.C. board

4. Check central controller

(such as central control remote controller etc.)

5. Terminal resistance check (connection interface SW01)

Check the check code of corresponding unit by remote controller page 13  TOSHIBEL 2.1

CHECK CODE DI, S-DI, DI BIG

Error Mode detected by LED on Outdoor P.C. Board

RAV-SM563AT-E, RAV-SM803AT-E, RAV-SM1103AT-E, RAV-SM1403AT-E, RAV-SP564AT-E, RAV-SP804AT-E, RAV-SP1104AT-E,

RAV-SP1404AT-E

<SW801: LED display in BIT 1, BIT 2 OFF>

• When multiple errors are detected, the latest error is displayed.

• When LED display is O (Go on), there is the main cause of trouble on the objective part of control at CDB side and the unit stops.

• When LED display is (Flash), there is the main cause of trouble on the objective part of control at IPDU side and the unit stops.

• When case thermostat operates, the communication is interrupted on the serial circuit. If continuing the case thermostat operation, a serial communication error occurs because serial sending to the indoor unit is interrupted.

Check code LED display

Nr.

Item

Type A

Type B

D800 (red)

D801

(yellow)

D802 (yellow) D803 (yellow)

CDB Side

4

5

6

1

2

3

7

TE Sensor error

TD Sensor error

TS Sensor error

TO Sensor error

Discharge temp. error

DC outdoor fan error

Communication error between IPDU (abnormal stop)

F06

F04

F06

F08

P03

P22

L29

18

19

18

1B

1E

1A

1C

8

9

10

11

High-pressure release operation

EEPROM error

Communication IPDU (No abnormal Stop)

IGBT short-circuit protection

P04

---

---

P26

21

---

---

---

14

IPDU Side

12

13

14

Detection circuit error

Current sensor error

Comp. Lock error

P29

H03

H02

16

17

1D

15

: Go on : Go off : Flash (5Hz)

<<Check code>>

Comp. breakdown H01 1F

The check codes are classified into Type A and Type B according to the used remote controller.

Be sure to check the remote controller which you use.

Type A :

Neutral 2-cores type wired remote controller such as RBC-AMT32E, RBC-AS21E, RBC-AMS41E, RBC-AMS51E-ES and wireless remote controller kit such as TCB-AX21U (W)-E2

RBC-SR1-PE, RBC-SR2-PE, such as central control remote controller RBC-CR64-PE

page 14  TOSHIBEL 2.1

7-SEGMENT-DISPLAY

Important Codes 7-segment display

SMMSi and Mini - SMMS

SW01 SW02 SW03

1

1

1

1

1

1

2

3

1

1

4

5

3

3

1

1

3

3

2

2

2

2

2

2

2

1

2

5

6

11

16

14

2

2

1

1

1

1

2 press SW15 > for 5 sec. = automatic address setting

Error data

System capacity in HP

Number of outdoor units

A: Number of indoor units B:Number of indoor units connected in cooling mode

A: Number of indoor units B:Number of indoor units connected in heating mode

Clear System / indoor unit/group address:

Confirm that the 7-segment display indicates “A.d.buS” and turn SW04 ON for more than 5 seconds.

Clear central control address: „A.d.nEt“ > and turn SW04 ON for more than 5 seconds.

Cooling test operation >press SW04 5 sec. = „-C“

Heating test operation > press SW04 5 sec. = „-H“

Pump-down function > press SW04 5 sec.

Clearing error: „Er“ > press SW04 5 sec. > „CL“=cleared

Add indoor units to a refrigerant cycle page 15  TOSHIBEL 2.1

CHECK CODES SMMSi

Troubleshooting S-MMSi device

Confirmation and check

When trouble occurred on the air conditioner, the check code and the indoor unit No. are displayed on the display section of the remote controller.

The check code is displayed while the air conditioner operates.

If the display has disappeared, operate the air conditioner and check the error based upon the following “Confirmation of error history”

Confirmation of error history

When a trouble occurred on the air conditioner, the error history can be confirmed with the following procedure. (Up to 4 error histories are stored in memory.)

This history can be confirmed from either operating status or stop status.

Check code

Procedure Description

Indoor unit No. in which an error occurred

When pushing and buttons simultaneously for 4 seconds or more, the below display appears. If [Service Check] is displayed, the mode enters in the error history mode.

[01: Error history order] is displayed in code number window

[Check code] is displayed in check code window.

[Indoor unit address with error] is displayed in UNIT No.

Every pushing temp. set , buttons, the error histories stored in the memory are displayed in order.

The numbers in item code indicates item code [01] (latest) to [04] (oldest)

CAUTION:

Do not push , button because all the error histories of the indoor unit will be deleted

After confirmation, push button to return to the usual display page 16  TOSHIBEL 2.1

CHECK CODE SMMSi

Testing methods

On the remote controller (Main remote control, central remote controller) and the interface board of the outdoor unit (I / F) is an LCD display

(remote control) or a 7-segment display (interface board) to indicate the particular function.

There you have the opportunity to check the function. With the help of self-diagnosis problems or equipment failure can be easily found by using the following table.

List of faulty codes

The following list includes all error codes. With this list you can find the content which has to be tested of each unit

 check with the remote control unit for the area: See "Main remote controller display" in the list.

Examination of outdoor unit: See "7-segment display, outdoor unit" in the list.

 check with the central AI-NET remote controller: See "AI-NET central remote control" in the list.

Test with an infrared remote control for indoor unit: See "Sensor block display of receiving unit" in the list.

Terminology

○: flaming, : flashing, ●: OFF

AI-NET: Artificial intelligence

IPDU: Intelligent Power Drive Unit

ALT: Alternate flashing of two LEDs

SIM: Simultaneous flashing of two LEDs

Error due to central monitoring TCC-LINK detected

Check-code

Main remote controller

E01 ---

Outdoor 7-segment display

Sub-code

---

AI-NET-central control remote controller

---

Wireless sensor

Sensor block display on the receiver

operation timer ready flash

Check code name Detected position

Remote controller

E02

E03

E04

---

---

---

---

---

---

---

97

04

Communication error between indoor and remote controller (Detected at remote controller side)

Remote controller sending error

Communication error between indoor and remote controller (detected at indoor side)

Indoor/Outdoor communication circuit error

(Detected at indoor side)

Remote controller

Indoor unit

Indoor unit

E06 E06

No. of indoor units which received signal normally

04 Decreased number of indoor units I/F

---

E08

E09

E10

E07

E08

---

---

---

Duplicated indoor address

---

---

---

96

99

CF

Indoor/Outdoor communication circuit error

(Detected at outdoor side)

Duplicated indoor address

Duplicated master remote contollers

Communication error between indoor P.C. board assembly

I/F

Indoor / I/F

Remote controller

Indoor unit

E12 E12

01: 02 Indoor/Outdoor communication

02: Between outdoors communication

42 Automatic address start error I/F

E15 E15 --- 42

No corresponding indoor unit during automatic address

I/F

E16 E16

00: over capacity

01: No. of connected-

units

89 No. of connected indoor units / over capacity I/F

E18 --- --- 97,99

Communication error between indoor header and follower units

Indoor unit

E19 E19

00: No header unit

02: Two or more header

units

96 Outdoor header unit quantity error I/F

E20

E23

E25

E20

E23

E25

---

42

15

15

Other line unit connected during automatic address

Communication sending error between outdoor units

Duplicated outdoor follower address setup

I/F

I/F

I/F

E26

E28

E31

E26

E28

E31

---

No. of normally received outdoor unis

No. of detected outdoor units

01: IPDU1-error

02: IPDU2-error

03: IPDU1 2 error

04: Fan IPDU-error

05: IPDU + Fan IPDU-error

06: IPDU2 + fan IPDU-error

07: all IPDUs error

15 d2

CF

Decreased number of connected outdoor unis

Outdoor follower unit error

IPDU communication error

I/F

I/F

I/F page 17  TOSHIBEL 2.1

CHECK CODE SMMSi

F13

F15

F16

F23

F24

F29

F31

H01

Main remote controler

F01

F02

F03

F04

F05

F06

F07

F08

F10

F12

H02

H03

H04

H06

H07

H08

H14

H16

L03

L04

L05

L06

L07

L08

L09

L10

L20

L28

L29

L30

---

H03

H04

H06

H07

F15

F16

F23

F24

---

F31

---

---

---

F04

F05

F06

F07

F08

---

F12

F13

H01

H02

Check-code

Outdoor 7-segment display

Sub-code

---

---

---

---

---

---

---

---

---

---

01: Comp. 1 side

02: Comp. 2 side

---

---

---

---

---

---

01: Comp. 1 side

02: Comp. 2 side

01: Comp. 1 side

02: Comp. 2 side

H08

H14

H16

---

L04

---

01: Comp. 1 side

02: Comp. 2 side

---

---

---

01: TK1 sensor error

02: TK2 sensor error

03: TK3 sensor error

04: TK4 sensor error

---

01: TK1 oil circuit system error

02: TK2 oil circuit system error

03: TK3 oil circuit system error

04: TK4 oil circuit system error

---

---

---

AI-NET- central control remote controller

0F

Wireless sensor

Sensor block display on the receiver

operation timer ready

Flash

ALT

0d

93

19

A1

18

18

1b

OC

A2

ALT

ALT

ALT

ALT

ALT

ALT

ALT

ALT

ALT

43 ALT

18

43

43

43

12

1C

IF

ALT

ALT

ALT

ALT

SIM

SIM

1d

17

44

20 d7 d4

44 d7

96

96

96

SIM

SIM

SIM

L06

---

L08

---

L10

L20

L28

L29

L30

L31

No. of indoor units with priority

---

---

---

---

---

---

01: IPDU1-error

02: IPDU2-error

03: IPDU3-error

04: Fan IPDU-error

05: IPDU1 + Fan IPDU-error

06: IPDU2 + Fan IPDU-error

07: All IPDUs error

Detected indoor address

---

96

99

99

46

88

98

46

CF b6

--- ---

SIM

SIM

SIM

SIM

SIM

SIM

SIM

SIM

SIM

Check code name

Indoor TCJ sensor error

Indoor TC2 sensor error

Indoor TC1 sensor error

TD1 sensor error

TD2-sensor error

TE1-sensor error

TL-sensor error

TO-sensor error

Indoor TA sensor error

TS1-sensor error

TH-sensor error

Outdoor temp sensor miscabling (TE, TL)

Outdoor pressure sensor miscabling (Pd, Ps)

Ps-sensor error

Pd-sensor error

Indoor other error

Outdoor EEPROM error

Compressor breakdown

Compressor error (lock)

MG-SW error

OCR operation

Current detection circuit system error

Compressor 1 case thermo operation

Low pressure protective operation

Protection for oil level drop detection

Oil level detective temp sensor error

Compressor 2 case thermo operation

Oil level detective circuit system error

MG-SW error

OCR operation

Duplicated indoor center units

Duplicated outdoor line address

Duplicated indoor units with priority

(Display on indoor unit with priority)

Duplicated indoor units with priority

(Displayed on the unit other than indoor unit with priority)

Group line in individual indoor unit

Indoor group/address unset

Indoor capacity unset

Outdoor capacity unset

Duplicated central control addresses

Quantity over of connected outdoor units

IPDU quantity error

Interlock in indoor unit form outside

Extended IC (Integrated Circuit) Error page 18  TOSHIBEL 2.1

I/F

I/F

I/F

MG-switch

Over current relay

Indoor

I/F

I/F

I/F

Indoor

Indoor

Indoor

I/F

AI-NET, Indoor

I/F

Detected position

Indoor unit

Indoor unit

Indoor unit

I/F

I/F

I/F

I/F

I/F

Indoor unit

I/F

IPDU

I/F

I/F

I/F

I/F

Indoor

I/F

IPDU

MG-switch

IPDU

Over current relay

IPDU

I/F

I/F

I/F

I/F

Indoor

I/F

CHECK CODE SMMSi

Check Code

Main remote controller

P01

P03

P04

P05

P07

P10

P12

P13

P15

P17

P19

P20

P22

P26

P29

Outdoor 7-segment display

P01

Sub-Code

---

P03

P04

P05

P07

---

01: Comp. 1 side

02: Comp. 2 side

01: power supply open phase

02: power supply negative phase

01: Comp. 1 side

02: Comp. 2 side

P10 Indoor address with trouble

P12

---

P13

P15

P17

---

01: TS-condition

02: TD-condition

---

P19 Detected outdoor unit No.

P20 ---

P22

P26

P29

P31

---

-0 : IGBT-shortage

-1 : Position detection

circuit error

-3 : Motor lock error

-C : TH sensor temp error

-D : TH-sensor error

-E : VDC-error

01: Comp. 1 side

02: Comp. 2 side

01: Comp. 1 side

02: Comp. 2 side

---

---

AI-NET-central control remote controller

11

1E

Ob

11

47 bb

O8

22

P31

---

--- --- --- 97

--- --- --- 99

Error detected by TCC-LINK central control device

Check code

47 b7

Display on central control device

C05

C06

---

---

Outdoor 7-segment display

Sub-code

---

---

21

AF

IC

AE

1A

14

16

AI-NET-central control remote controller

---

---

Wireless sensor

Sensor block display on the receiver

operation timer ready

Flash

ALT

ALT alarm

---

---

ALT

ALT

ALT

ALT

ALT

ALT

ALT

ALT

ALT

ALT

ALT

ALT

ALT

ALT

Wireless sensor

Sensor block display on the receiver

operation timer ready

Falash

---

---

Check code name

Indoor fan motor error

Discharge temp TD1 error

Actuation of high-pressure SW

Open phase negativ phase

Heat sink overheat error

Indoor overflow error

Indoor fan motor error

Outdoor liquid back detection error

Gas leak detection (TS1 condition)

Discharge temp. TD2 error

4-way valve operation error

High-pressure protective operation

Outdoor fan IPDU error

G-Tr short-circuit protection error

Compressor postition detection circuit error

Other indoor error (Group follower unit error)

Error Indoor group

AI-NET-communication error

Duplicated network adaptors

Check code name

TCC-LINK central control device transmission error

TCC-LINK central control device receiving error

C12 --- --- ---

Differs according to error contents of the with alarm

P30

--- ---

Terminology

TCC-LINK: TOSHIBA Carrier Communication Link

(L20 is displayed)

---

Interface batch alarm of general-purpose control devices

Follower unit error of group control

Duplicate central control address

Detected position

Indoor

I/F

IPDU

I/F

IPDU, I/F

Indoor

Indoor

I/F

I/F

I/F

I/F

I/F

IPDU

IPDU

IPDU

Indoor

AI-NET

AI-NET

AI-NET

Detected position

TCC-LINK

TCC-LINK

Gerneral purpose device

I/F

TCC-LINK page 19  TOSHIBEL 2.1

CHECK CODE MiNi SMMS

MiNi SMMS:

Check Code an Check Position Displayed on the Remote Controller and Outdoor Unit

(7-Segment Display of Interface)

Check Code

Wired remote controller

Outdoor 7-Segment display

Check code

Sub-code

AI-NET

central contr. remote controller

Detected position

Check code name Status Error detection condition Check item (position)

E01

E02

E03

---

---

---

---

---

---

---

---

97

Remote controller

Remote controller

Indoor

Unit

Communication error between indoor and remote controller (Detected at remote controller side)

Remote controller sending error

Communication error between indoor and remote controller (Detected at indoor side)

Corresponding unit only stops

Corresponding unit only stops

Corresponding unit only stops

Communication interrupted between indoor P.C. board and remote controller

Signal could not be sent from remote controller to indoor unit

No communication from remote controller

(including wireless) and communication adapter

Check remote controller interunit cable (A/B).

Check disconnection, connector contact error

Check indoor power supply

Check indoor P.C. board error

Check remote controller address setup. (When two remote controllers operate)

Check remote controller P.C. board

Check the communication wire of remote controller: Exchange remote controller

Check remote controller and communication adaptor wiring

E04

E06

---

E08

---

E06

E07

E08

---

No of indoor units which received signal normally

---

Duplicated indoor addresses

4

4

---

96

Indoor

Unit

I/F

I/F

Indoor/Outdoor communication circuit error

(Detected at indoor side)

Decreased number of indoor units

Indoor/Outdoor communication circuit error

(Detected at outdoor side)

Indoor I/F Duplicated indoor addresses

Corresponding unit only stops

All stop

All stop

All stop

Indoor unit does not receive communication from outdoor unit

When signal is not sent for a certain period from the indoor unit which has been used to send signals, [E6] is normally displayed

Transmission from outdoor to indoor cannot continue for 30 seconds

Multiple indoor unit address setup are duplicated

Check power-ON order of indoor/outdoor

Check indoor address setup

Check inter-unit cabling between indoor and outdoor

Check outdoor end terminal resistance setup (SW30-2)

Check the power supply of indoor unit (Power-ON)

Check connection of communication line between indoor and outdoor

Check connector connection for communication in indoor P.C. board

Check connector connection for communication in outdoor P.C. board

Check indoor P.C. board failure

Check outdoor P.C. board (I/F) failure

Check outdoor terminator resistor setup (SW30-2)

Check the communication between indoor and outdoor

Check indoor address

Check the change of remote controller connection

(Group/individual) after setup of indoor address

E09

E10

---

---

---

---

99

CF

Remote controller

Indoor

Unit

Duplicated master remote controllers

Communication error between indoor P.C. board assembly

Corresponding unit only stops

Corresponding unit only stops

In 2-remote controller control (including wireless), both are setup as master (Header indoor unit stops and other indoor unit is operating)

There is any trouble in power line

Check remote controller setup

Check remote controller P.C. board

Indoor P.C. board failure page 20  TOSHIBEL 2.1

CHECK CODE MiNi SMMS

Wired remote controller

Check Code

Outdoor 7-segment display

Check code

Sub-code

E12

E15

E16

E18

E19

E20

E23

E25

E31

E12

E15

E16

---

E19

E20

E23

E25

E31

01: Indoor/outdoor

communication

02: between outdoors

communications

---

00: Capacity over

01 to: No. of connected

units

---

00: No. Header unit

02: Two or more header units

01: Connection of outdoor of other line

02: Connection of indoor of other line

---

---

01: Comp IPDU error

02: Fan 1 IPDU error

03: Comp+Fan 1IPDU error

04: Fan 2 IPDU error

05: Comp+Fan 2 IPDU error

07: All IPDU error or communication error between IPDU and I/F P.C. board or outdoor I/F P.C. board error

AI-NET

central control remote controller

Detected position

42

42

89

97,99

96

42

15

15

CF

I/F

I/F

I/F

Indoor unit

I/F

I/F

I/F

I/F

I/F

Check code name

Status Error detection condition Check item (position)

Automatic address start error

All stop

When indoor automatic address started, other refrigerant circuit system was setting automatic address

When outdoor automatic address started, indoor automatic address was executed

Indoor unit is not found when indoor automatic address start was set up

Setup the address again after disconnecting communication with other refrigerant circuit system

No corresponding indoor unit during automatic address

All stop

Check remote controller and communication adaptor wiring

No. Of connected indoor units/

Capacity over

Communication error between indoor header and follower units

Outdoor header unit quantity error

Other line unit connected during automatic address

Communication sending error between outdoor units

Duplicated outdoor follower address setup

All stop

Corresponding unit only stops

All stop

All stop

Total capacity of indoor units exceeded 135% of total outdoor capacity

No. Of connected indoor units are more than 48 units

[Note]

If this code appears after backup setup of outdoor unit trouble, set up “No capacityover detection”.

Setup method of ”No capacity-over detection”:

Turn on SW09/Bit2 on I/F P.C. board of outdoor header unit

Check the connection capacity of indoor unit

Check the HP capacity of indoor unit

Check the indoor/outdoor capacity setup

Check the No. of connected indoor units

Check the outdoor I/F P.C. board error

Regular communication between indoor header and follower units

There are multiple outdoor header unit line 1

There is none outdoor header unit in line 1

Unit of other line was connected when indoor automatic address started

Check cable of the remote controller

Check the power cabling of indoor

Check P.C. board of indoor

The outdoor unit connected with communication cable between indoor and outdoor

(U1.U2) is the outdoor header unit

Check connection of communication line between indoor and outdoor

Check outdoor P.C. board (I/F) error

Separate the cable between lines according to automatic address setup method in

„Address setup“

All stop

All stop

Transmission of other outdoor unit was unavailable for 30 seconds or more.

Outdoor addresses manually set up are duplicated

In this model, only one outdoor unit is provided to one refrigerant line. Be sure to check there is no communication connection with outdoor unit in the other refrigerant line.

Note

Do not set up the outdoor address manually

IPDU communication error

All stop

Communication of each IPDU

(P.C. board) in inverter box interrupted

Check connection of communication connector and disconnection between IPDU and I/F P.C. board

Check outdoor P.C. board (I/F,

IPDU, Fan IPDU) error

Check external noise page 21  TOSHIBEL 2.1

CHECK CODE MiNi SMMS

Check code

Outdoor 7-segment display

Wired remote controller

Check code

Sub-code

AI-NET

central control remote controller

Detected position

Check Code name

Status Error detection condition

F01

F02

F03

F04

F06

F07

F08

F10

F12

F13

F15

F16

---

---

---

F04

F06

F07

F08

---

F12

F13

F15

F16

---

---

---

---

---

---

---

---

01: TS1

01: Compressor side 1

---

---

OF

Od

93

19

18

18

1b

OC

A2

A3

18

43

Indoor unit

Indoor unit

Indoor unit

I/F

I/F

I/F

I/F

Indoor unit

I/F

IPDU

I/F

I/F

Indoor TCJ sensor error

Indoor TC2 sensor error

Indoor TC1

Sensor error

TD1 sensor error

TE1 sensor error

TL sensor error

TO sensor error

Indoor TA sensor error

TS1 sensor error

TH sensor error

Outdoor temp sensor miscabling

(TE1, TL)

Outdoor pressure sensor miscabling (Pd,

Ps)

Check item (position)

Coresponding unit only stops

Coresponding unit only stops

Coresponding unit only stops

All stop

All stop

All stop

All stop

Coresponding unit only stops

All stop

All stop

All stop

All stop

Resistance value of sensor is infinite or zero (Open/Short)

Resistance value of sensor is infinite or zero (Open/Short)

Resistance value of sensor is infinite or zero (Open/Short)

Resistance value of sensor is infinite or zero (Open/Short)

Resistance value of sensor is infinite or zero (Open/Short)

Resistance value of sensor is infinite or zero (Open/Short)

Resistance value of sensor is infinite or zero (Open/Short)

Resistance value of sensor is infinite or zero (Open/Short)

Resistance value of sensor is infinite or zero (Open/Short)

Resistance value of sensor is infinite or zero (Open/Short)

During operation of compressor in HEAT mode, the TE1 detection temp was higher than that of TL by the specified value continued for

3 minutes or more

High pressure Pd sensor and low-pressure Ps sensor were exchanged, or output voltages of both sensors are zero

Check connection/cabling of TCJ sensor connector

Check characteristics of TCJ sensor resistance value

Check indoor P.C. board error

Check connection/cabling of TC2 sensor connector

Check characteristics of TC2 sensor resistance value

Check indoor P.C. board error

Check connection/cabling of TC1 sensor connector

Check characteristics of TC1 sensor resistance value

Check indoor P.C. board error

Check connection of TD1 sensor connector

Check characteristics of TD1 sensor resistance value

Check indoor P.C. board I/F error

Check connection of TE1 sensor connector

Check characteristics of TE1 sensor resistance value

Check indoor P.C. board I/F error

Check connection of TL sensor connector

Check characteristics of TL sensor resistance value

Check outdoor P.C. board (I/F) error

Check connection of TO sensor connector

Check characteristics of TO sensor resistance value

Check outdoor P.C. board (I/F) error

Check connection/cabling of TA sensor connector

Check characteristics of TA sensor resistance value

Check indoor P.C. board error

Check connection of TS1 sensor connector

Check characteristics of TS1 sensor resistance value

Check outdoor P.C. board (I/F) error

IGBT built-in temp. sensor error

Exchange IPDU P.C. board

Check installation of TE1 sensor and

TL sensor

Check characteristics of TE1 and TL sensor resistance value

Check outdoor P.C. board (I/F) error

Check connection of high-pressure

Pd sensor connector

Check connection of low-pressure Ps sensor connector

Check pressure sensor Pd and Ps error

Check outdoor P.C. board (I/F) error

Check compression error of compressor page 22  TOSHIBEL 2.1

CHECK CODE MiNi SMMS

Wired remote controller

Check code

Outdoor 7-segment display

Check code

Sub-code

F23

F24

F29

F31

H01

H02

H03

H04

F23

F24

---

F31

H01

H02

H03

H04

---

---

---

---

01: Compressor side 1

01: Compressor side 1

01: Compressor side 1

---

(*1) all stop only in case of the header unit.

AI-NET

central control remote controller

Detected position

43

43

12

1C

1F

1d

17

44

Check code name Status

Error detection condition

Check Item (position)

I/F

I/F

Indoor

I/F

IPDU

IPDU

IPDU

I/F

Ps sensor error

Pd sensor error

Indoor other error

Outdoor EEPROM error

Compressor breakdown

Compressor error (lock)

Current detection circuit system error

Compressor 1 case thermo operation

All stop

All stop

Corresponding unit only stops

All stop (*1)

All stop

All stop

All stop

All stop

Output voltage of Ps sensor was zero

Output voltage of Pd sensor was zero

(Sensor Open)

Pd >4.15MPa during stop of compressor

Indoor P.C. board did not operate normally

Outdoor P.C. board

(I/F) did not operate normally

Inverter current detection circuit detected overcurrent and stopped

Over-current was detected several seconds after header compressor had started

Misconnection of Ps sensor and Pd sensor connectors

Check connection of Ps sensor connector

Check Ps sensor error

Check compression error of compressor

Check 4-way valve error

Check outdoor P.C. board (I/F) error

Check SV4 circuit error

Check connection of Pd sensor connector

Check Pd sensor error

Check outdoor P.C. board (I/F) error

Check indoor P.C. board error

(EEPROM error).

Check power voltage

Check power noise

Check outdoor P.C. board (I/F) error

Check power voltage (AC220-240V

+/- 10%)

Check compressor error

Check cause of abnormal overload operation

Check outdoor P.C. board (IPDU) error

Check compressor error

Check power voltage (AC380-10%,

415V+10%)

Check cable of compressor and phase-missing

Check connector/terminal connection on IPDU P.C. board

Check conduction of case heater

(Check activation error due to liquid stagnation in compressor)

Check outdoor P.C. board (IPDU) error

While header compressor stopped, current flowed more than the specified current and was detected

Check cabling of current detection circuit system

Check outdoor P.C. board (IPDU) error

Compressor 1 case thermostat performed protective operation

Check compressor 1 case thermo circuit

Check full opening of service valve

(Gas and liquid side)

Check outdoor PMV clogging.

Check SV4 circuit leakage

Check miscabling/misinstallation of SV4

Check valve open status of indoor

PMV

Check 4-way valve error

Check refrigerant shortage

Check SV5 leak page 23  TOSHIBEL 2.1

CHECK CODE MiNi SMMS

Wired remote controller

Check code

Outdoor 7-segment display

Check code

Sub-code

AI-NET

central control remote controller

Detected position

Check code name Status

H06

L03

L04

L05

L06

L07

L08

L09

L10

L20

L28

H06

---

L04

---

L06

No. of indoor units with priority

---

L08

---

L10

---

L28

---

---

---

---

---

---

---

---

---

---

20

96

96

96

96

99

99

46

88

98

46

I/F

Indoor

I/F

I/F

I/F

Indoor

Indoor

Indoor

I/F

AI-NET,

Indoor

I/F

Error detection condition

Check item (position)

Low pressure protective operation

Duplicated indoor center units

Duplicated indoor line address

All stop

Corresponding unit only stops

All stop

All stop

All stop

Low pressure Ps detected operation lower than 0.02MPa

There are multiple center units in a group

 Check full opening of service valve. (Gas liquid side)

Check outdoor PMV clogging.

Check SV2 circuit and SV4 circuit error

Check low-pressure Ps sensor error

Check indoor air filter clogging

Check valve open of indoor PMV

Check refrigerant pipe clogging

Check outdoor fan operating. (In heating mode)

Check refrigerant shortage

Check 4-way valve error (Reversed error

Check indoor address

Check the change of remote controller connection

(Group/Individual) after indoor address setup

Line address setup is duplicated against the outdoor unit in different refrigerant pipe system

Indoor units with priority were duplicated

Check the line address

Check display of indoor unit

Indoor units with priority were duplicated

Check display of indoor unit with priority and outdoor unit

Duplicated indoor units with priority (Displayed on indoor unit with priority)

Duplicated indoor units with priority (Displayed on the unit other than indoor unit with priority)

Group line in individual indoor unit

Indoor group / address unset

Indoor capacity unset

Outdoor capacity unset

Duplicated central control addresses

Quantity over of connected outdoor units

Corresponding unit only stops

Corresponding unit only stops

Corresponding unit only stops

All stop

All stop

All stop

At least one indoor unit connected to a group existed in the individual indoor units

Check indoor address

Address was not yet set up

There were more than four outdoor units

Check indoor address

Note: After installation, this code is displayed when the power is firstly turned on

Set up indoor capacity (DN=11)

Indoor unit capacity was unset.

On the I/F P.C. board for service, jumper line was not cut according to the model

Duplicated central control addresses

Check model setup on outdoor I/F

P.C. board A´ssy for service

Check central control address

Check network adapter P.C. board

(In case of AI-NET)

Check No. of connected outdoor units (Max. 4 units per 1 system)

Check communication line between outdoor units.

Check outdoor P.C. board (I/F) error page 24  TOSHIBEL 2.1

CHECK CODE MiNi SMMS

Check Code

Outdoor 7-segment display

Main remote controller

Check code

Sub-code

L29 L29

01:Comp IPDU1 error

02: Fan 1 IPDU error

03: Comp+Fan 1

IPDU error

04: Fan 2 IPDU error

05: Comp+Fan2

IPDU error

06: Fan 1 + Fan2

IPDU error

07: All IPDU error on communication error between IPDU and I/F P.C. board, or outdoor I/F P.C. board error

AI-NET

central control remote controller

Detected position

CF I/F

Check code name

IPDU quantity error

Status

All stop

L30

---

P01

P03

P04

P07

L30

L31

---

P03

P04

P07

Detected indoor address

---

---

---

01: Compressor 1 side

01: Compressor 1 side b6

---

11

1E

21

1C

Indoor

I/F

Indoor

I/F

I/F

IPDU

I/F

Error detection condition

Chech item (position)

No. Of IPDU units detected when power was turned on were less

Check model setup for outdoor I/F service P.C. board

Check connection of UART communication connector

Check IPDU, fan IPDU , and I/F P.C. board error

Note:

UART: Universal Asynchronous

Receiver Transmitter

Interlock in indoor unit form outside

Corresponding unit only stops

Outside error input terminal detected signal to (CN80) for more 1 minute

Outside device is connected to connector (CN80):

1) Check outside device error

2) Check indoor P.C. board

Outside device is not connected to connector (CN80)

1) Check indoor P.C. board error

Check indoor (I/F) P.C. board Extended IC

(Intergrated Circuit) error

Indoor fan motor error

Operation continues

Corresponding unit only stops

Discharge temp TD1 error

Actuation of highpressure SW

Heat sink overheat error

All stop

All stop

All stop

P.C. board (I/F) parts error

Discharge temp

(TD1) exceeded

115°C

High-pressure SW actuated

IGBT built-in temp sensor (TH) was overheated

Check the lock of fan motor (AC fan)

Check cabling

Check full opening of outdoor service valves (Gas side, liquid side)

Check clogging of outdoor PMV

Check characteristics of TD1 sensor resistance value

Check refrigerant shortage

Check 4-way valve error

Check leakage of SV4 circuit

Check SV4 circuit (Miscabling and misinstalation of SV4)

Check leakage of SV5 circuit

Check Pd pressure sensor error

Check full opening of outdoor service valves (Gas side, Liquid side)

Check outdoor fan error

Check outdoor fan motor error

Check clogging of outdoor PMV

Check clogging of indoor/outdoor heat exchangers

Check short-circuiting of outdoor suction/discharge air.

Check clogging of SV2 circuit

Check outdoor P.C. board (I/F) error

Check indoor fan system error. (Cause of airvolume decrease)

Check opening of indoor PMV

Check miscabling of communication line between indoor and outdoor

Check operation error of check valve of discharge pipe

Check SV4 valve circuit

Check SV5 valve circuit

Chek refrigerant overcharge

Check power voltage

Check outdoor fan system error

Check clogging of heat sink cooling duct

Check fixation between IGBT and heat sink. (Check screwing and contact)

Check IPDU error (IGBT built-in temp sensor (TH) error) page 25  TOSHIBEL 2.1

CHECK CODE MiNi SMMS

Wired remote controller

Check Code

Outdoor 7-segment display

Check code

Sub - code

AI-NET

central control remote controller

Detected position

Check code name Status

Error detection condition

Chech item (position)

P10

P12

P13

P15

P17

P10

---

P13

P15

P17

Indoor address with trouble

---

---

01: TS condition

02: TD condition

---

Ob

11

47

AE

AE bb

Indoor

Indoor

I/F

I/F

I/F

I/F

Indoor overflow error

Indoor fan motor error

Outdoor liquid back detection error

Gas leak detection (TS1 condition)

Gas leak detection (TD condition)

All stop

Corresponding unit only stops

The standard ducted unit air conditioner utilizes a direct current (DC) indoor fan motor that features current limiting protection. In the event power is not isolated prior to service, the protective control circuit will activate and stop the unit operating. The check code P12 will be displayed on the remote controller-once service work has been completed, this code can be cleared by switching off the electrical isolation device of the indoor unit and pressing the operation stop button on the remote controller to reset the system.

Discharge temp TD2 error

All stop

All stop

All stop

All stop

Float switch operated

Float switch circuit disconnected or the connector came off

The value of motor speed deviated from target value was detected for certain time

Over-current protection operated

In Heating:

While the system is operating in HEAT mode, outdoor PMV of which opening degree was 100p or less for a certain time.

Suction temp exceeded the judgement standard temp for 10 minutes or more.

TS error judgement standard temperature:

In cooling operation:

60°C or higher

In heating operation:

40°C or higher

Discharge temperature TD1 or

TD2 was continuously 108°C or higher for 10 minutes

Discharge

Temperature (TD2) exceeded 115°C

Check the float switch connector

Check operation of drain pump unit

Check the drain pump circuit

Check clogging of drain pipe

Check indoor P.C. board error

Check connection of fan connector and wiring

Check fan motor error

Check indoor P.C. board error

Check influence of outside air control

Check indoor type code (DN=10) and the capacity code (DN=11)

Check full close operation of outdoor PMV

Check Pd and Ps sensor error

Check clogging of SV2 circuit

Check clogging of 4.way valve error circuit

Check outdoor P.C. board (I/F) error

Check capillary clogging of oil return circuit from oil separator

Check TS sensor error

Check refrigerant shortage

Check full open of outdoor service valves (gas side, liquid side)

Check outdoor PMV clogging

Check characteristics of TS1 sensor resistance value

Check 4-way valve error

Check leakage of SV4 circuit

Check leakage of SV5 circuit

Check refrigerant shortage

Check outdoor PMV clogging

Check characteristics of TD1, TD2 sensor resistance value

Check indoor air filter clogging

Check pipe clogging

Check SV4 circuit (Valve leakage, misinstallation)

Check mispiping of discharge gas/suction gas main pipe

Check full opening of outdoor service valves (gas side, liquid side)

Check clogging of outdoor PMV

Check characteristics of TD2 sensor resistance value

Check 4-way valve error

Check leakage of SV4 circuit

Check SV4 circuit

Check leakage of SV5 valve circuit

Check mispiping of discharge gas/suction gas main pipe page 26  TOSHIBEL 2.1

CHECK CODE MiNi SMMS

Wired remote controller

P19

P20

P22

P26

P29

P31

Check

Code

P19

P20

P22

P26

P29

---

Check code

Outdoor 7-segment display

Sub-code

Detected outdoor unit No.

---

* A: Motor current detection

* d: Motor lock error

01: Compressor

1 side

01: Compressor

1 side

---

AI-NET

Central control remote controller

Detected position

8

22

1A

14

16

47

Check code name Status

Error detection condition

Check item (position)

I/F

I/F

FAN-IPDU

IPDU

IPDU

Indoor

4-way valve operation error

High pressure protective operation

Outdoor fan IPDU error

G-Tr short- circuit protection error

Compressor position detection circuit error

Other indoor error (Group follower unit error)

All stop

All stop

All stop

All stop

All stop

All stop

Corresponding unit only stops

When abnormal refrigerating cycle data was detected in heating

Pd Sensor 3.6MPa or more

Error of 4-way valve error

Check coil error and connector connection of 4-way valve

Check characteristics of TS1/TE1 sensor resistance value

Check characteristics of Pd, Ps pressure sensor output voltage

Check misconnection of TE1 and TL sensors

Check Pd pressure sensor error

Check full opening of service valves

(Gas side, liquid side)

Check outdoor fan error

Check outdoor fan motor error

Check clogging of outdoor PMV

Check clogging of Indoor/Outdoor heat exchanger

Check air short circuiting in outdoor unit

Check clogging of SV2 circuit

Check outdoor P.C. board (I/F) error

Check indoor fan system error.

(Cause of air volume decrease)

Check valve opening of indoor PMV

Check miscabling of communication line between indoor and outdoor

Check operation error of check valve of discharge pipe

Check circuit of gas balance SV4 valve

Check mispiping of discharge gas/suction gas main pipe

Check operation error of check valve of discharge gas pipe

Check clogging of circuit at auxiliary heat exchanger side (miswiring, disconnection, wiring missing)

Check circuit of SV5 valve

 Check refrigerant overcharge

(Sub-code: * A)

 Short-circuit current was detected when 2 seconds or more passed after start time

 Over-current was detected when 30 seconds or more passed after start time

(Sub-code: * d)

 Abnormal current was detected within 30 seconds after start time

Instantaneous overcurrent was detected when compressor started

Position was not normally detected

Check power supply voltage

Check fan IPDU error

Check fan motor (lock, phase missing)

Check cause of abnormal overload at start time

Check connection of connector to fan motor

Check connector connection and wiring on IPDU P.C. board

Check compressor error and defect of compressor coil

Check outdoor P.C. board (IPDU) error

Check connector connection and wiring

Check compressor error and defect of compressor coil

Check P.C. board (IPDU) error

E07/L07/L03/L08 was detected when other indoor unit in the group was defective

Check indoor P.C. board page 27  TOSHIBEL 2.1

CHECK CODE MiNi SMMS

Error detected by TCC-LINK central control device

Check Code

Display central control device

Outdoor 7-segment display

Check code

Sub-code

AI-NET

Central control remote controller

Detected position

Check code name Status

Error detection condition

Check item (position)

C05

C06

---

---

---

---

TCC-LINK

TCC-Link central control device transmission error

TCC-Link central control device receiving error

Operation continued

Operation continued

Signal is not transmit from central control device

Signal is not received from central control device

Check central control device error

Check communication line error of central control device

Check setup of terminator resistor

Check central control device error

Check communication line error of central control device

Check setup of terminator resistor

Check the power of connecting destination connected device

Check P.C. board error of the connected device

C12

P30

--- ---

Differs according to error contents of the with alarm

(L20 is displayed)

HA control interface

TCC-LINK

Interface batch alarm of

HA control interface

Follower unit error of group control

Duplicate central control address

Operation continued

Operation continued

Operation continued

Error was input in

HA control device control interface

An error occurred in follower unit of the group control. ([P30] is displayed only on the central control remote controller)

Central control addresses were duplicated.

Check error input

Check the check code of the unit with alarm

Check the address setup

Error detected by AI-NET central control device

Check code

Main remote controller

Outdoor 7-segment display

Check code

Sub-code

AI-NET

central control remote controller

Detected position

Check code name Status

Error detection condition

Check item (position)

---

---

---

---

---

---

97

99

AI-NET

AI-NET

AI-NET communication system error

Duplicated network adaptors

Operation continued

Operation continued

E07/L07/L03/L08 was detected when other indoor unit in the group was defective

Multiple network adaptors were connected to communication line of remote controller

(Detected at central controller side)

Check multiple network adaptors

Check wire and miscabling of remote controller: only one network adaptor can be connected to communication line of remote controller

Check communication line, miscabling, and power of indoor unit

Check communication. (X,Y terminals)

Check network adaptor P.C. board

Check the central controller

(Central control remote controller etc.)

--- --- --- b7 AI-NET Error in indoor group

Operation continued

Error of follower unit in the group

Check follower unit in the group

* These errors are concerned to communication of remote controllers (A,B) and central system [AI-NET X,Y], and the main remote controller displays [E01], [E02], [E03], [E09], or [E18] in some cases and displays none in other cases according to the contents. page 28  TOSHIBEL 2.1

CHANGING DN CODES

Changing DN Codes AMT31/32 (AMS41)

Valid: for all Toshiba RAV Digital and Super Digital Inverter (except Flexi) and all Mini SMMS

and S-MMS devices!

Method:

1

Press simultaneously SET + CL + TEST button for 4 seconds or more.

(In a control group is the first digit indicated the address of the master device.)

2

When you select a control group with the UNIT button you select the indoor unit, on which the value should be changed.

(The selected fan of the indoor unit turns ON.)

3

Use the button for the temperature setting for the DN Code.

4

Change with the time setting button the value of the DN Code.

5

Press SET button to confirm.

6

To save and to finish press TEST button to return to the usual display.

3

5

4

6

1

2

page 29  TOSHIBEL 2.1

CHANGING DN CODES

Changing DN Codes AMS 51

Valid: for all Toshiba RAV Digital and Super Digital Inverter (except Flexi) and all Mini SMMS

DN Codes AMS 51

Valid: for all Toshiba RAV Digital and Super Digital Inverter (except Flexi) and all Mini SMMS

and S-MMS as well S-MMSi devices!

Method:

1

Press the Menu button to reach the Menu

2

Press the Menu button and the temperature down button for simultaneously 5 seconds to reach

the next submenu

3

Press the temperature up/down button to point „DN setting „and confirm with “F2”

4

To select the changing Code use the arrow keys and change between both fields with the„F1“ and „F2“ button

5

After changed the code press „FEST” button to save

6

To finish press the „return” button

Menu / FEST

Return

Temperature + / page 30  TOSHIBEL 2.1

DN CODES

DN (device) Code Chart

DN- Code Name

01

02

03

04

06

0d

0F

2d

10

11

12

13

14

19

Description

Filter alarm time

Dirty Environment

Network address

Priority setting for remote controller

Filter sign displayed after selected time has elapsed - or by external pressure switch (CN70)

0000=inaktiv

0001=150 hrs.

0002=250 hrs.

0003=500 hrs.

0004=1000 hrs.

0005=ext. switch

Allows filter alarm time to be halved if used in a dirty environment

0000=Standard

0001=Dirty

When unter network control

0= normal 1=Priority (This remote has priority of mode setting)

0001 to 0064 available

0099= Factory setting

0000=Standard

0001=Priority

Stratification control

AUTO Mode

Controller set up

Only heating

Indoor Type

Indoor unit capacity

Outdoor unit

System number

Group master/salve

Louver functions

Increase effective return air temperature setting in heating mode (0 to 10K) Default +2°C

0000 to 0010

Deactivating of Auto mode

Heat pump or cooling only

0000=available

0001=not available

0000=heat pump

0001=cooling only

Deactivating of COOL & DRY

0000 will generate a fault

0008=heating only

0000=1-way Cassette

0001=4-way Cassette

0004=‘1‘ series duct

0006=‘0‘ series duct

0007=ceiling

Tba: ‘1’ series hi-wall

0009=056 0015=1100

0012=080 0017=1400

Each indoor unit is automatically addressed - this value may be set manually but it must be done via the wired controller – on an individual basis. Settings are 0001 to

0030

0099=factory setting

0001=outdoor unit 1

0002= outdoor unit 2

Indoor units connected to a common outdoor unit (e.g. twinned indoor units) will have the same system number – settings are 0001 to 0064. Automatically allocated – but may be manually overridden.

0099=factory setting

0001=indoor unit 1

0002= indoor unit 2

Allows selection of master indoor unit within group.

Automatically allocated – but may be manually overridden.

0099=factory setting

0000=Single indoor unit

0001=group master

0002=group slave

None, swing only, swing and auto (where applicable)

0000=disable

0001=swing only

0004=all options page 31  TOSHIBEL 2.1

DN CODES

DN- Code

1b

1C

1E

23

24

25

26

1F

20

21

22

28

2A

2E

31

32

33

5d

60

62

8b

Name

Compressor on time

Thermo Shift

Heat-cool c/o range

Max. Setting

Min. Setting

Max. Setting

Min. Setting

Max. Setting

Min. Setting

Max. Setting

Min. Setting

Auto restart enable

Ext. error input (CN70)

HA connector(CN61)

Ext. fan control (CN32)

Sensor location

Temperatur unit

Air flow correction

Timer lock

Coander Effect

Heating correction

Compressor minimum on time 0=5 minutes 1= 4 minutes

Thermal shift of Discharge Air in Cooling Mode

Changeover sensitivity in automatic mode

Cooling mode maximum temperature setting (18-29)

Cooling mode minimum temperature setting (18-29)

Heating mode maximum temperature setting (18-29)

Heating mode minimum temperature setting (18-29)

Dry mode maximum temperature setting (18-29)

Dry mode minimum temperature setting (18-29)

Auto mode maximum temperature setting (18-29)

Auto mode minimum temperature setting (18-29)

Supplied as disabled

Function assignment contact CN70.

(Series 2 wall unit -> condensate pump)

Used with high ceiling or applications with high sensible loads

Locks timer in wired local controller – maintaining last setting only at 4-way-cassette

Description

Function assignment contact CN61 (HA terminal)

Activation of „FAN“ button on the controller

Return air/room sensor OR in local controller

Display TS on controller

0000=0 – 5 minutes

0001=1 – 4 minutes

-005= 5°C

0000=0°C

-004=4°C

0010=10°C

0000: 0 K

0010=10 K

29°C

18°C

29°C

18°C

29°C

18°C

0000=disable

0001= enable

0000=ext. filter input

0001=ext. alarm input

0002=ext. humidifier input

(factory setting)

0000=off

0001=restart in the same mod, such as when

switching off

0002=fire alarm input

0000=off (factory setting)

0001=CN32 ON/OFF

0000=return air sensor

0001=remote sensor

0000=°C

0001=°F

0000=Standard

0006=ultra high air flow

0000=unlocked

0001=locked

0000=high air flow volume

0000=None

0001=Correction page 32  TOSHIBEL 2.1

CHECK CODE RAV “old series”

Check Code RAV Series (R407C / R22)

Do not turn off the power supply before reading the fault codes, doing so may clear the diagnostic memory.

Caution must be taken when removing the access covers, as high voltages are present. Fault diagnostics is available by pressing the check button on the remote controller.

Note: The first number displayed is a code for the number of compressor starts the indoor unit has requested. This number is displayed using the hexadecimal format.

Numbers displayed after the start number are fault codes.

CODE FAULT SYSTEM STATUS

0C

0d

04

08

09

0B

99

18

19

21

1E

TA Sensor open circuit

TA Sensor short circuit

TC Sensor open circuit

TC Sensor short circuit

No communication Outdoor to Indoor

Reverse change temp.

No change in temp. of indoor unit

Frost condition

Indoor water level

No communication Indoor to Rem.

Con.

TE Sensor open circuit

TE Sensor short circuit

TL or TD Sensor open circuit

TL or TD Sensor short circuit

High Pressure Trip

High Discharge Temperature

No cooling operation (Heating operation continuously – heat pumps)

No heating operation – heat pumps (Cooling operation continuously)

Indoor fan stays off in the heating mode

Outdoor unit simulates high temperature release continually

Indoor unit operates – outdoor unit does not

Cooling o/p in Heat mode or Heating o/p in Cool mode

Indoor unit operates

Indoor fan low speed, no outdoor unit operation

Indoor unit operates – outdoor unit does not

System stops

System stops

System stops

System stops

System stops

System stops

System stops

CHECK

Sensor Resistance

20°C=12.5 k

25°C=10 k

Sensor Resistance

20°C=12.5 k

25°C=10 k

Sensor Resistance

20°C=12.5 k

25°C=10 k

Sensor Resistance

20°C=12.5 k

25°C=10 k

Interconnecting cables/isolator

Outdoor transformer (240/12vac)

Printed circuit Board

Operation of 4-way valve, energized

For heating / TC Sensor

Compressor running not pumping / Klixon tripped. /For cross wiring

Gas charge / pipe blockage

Indoor air flow

TC Sensor / For cross wiring

Lift pump operation. Condensed drain for blockage. Floats switch operation – break on rise

Interconnecting cables. Indoor is set up as a master. Only one master in a group

Sensor Resistance

20°C=12.5 k

25°C=10 k

Sensor Resistance

20°C=12.5 k

25°C=10 k

Sensor Resistance

TL 20°C=12.5 k

TD 23 °C =53 k

25°C=10 k

Sensor Resistance

TL 20°C=12.5 k

TD 23 °C =53 k

25°C=10 k

Gas Charge – quantity & quality

Pipe blockages

Air flows

Gas Charge – quantity & quality

TE sensor

Indoor unit air flow page 33  TOSHIBEL 2.1

Fault Codes – MMS R407C

STANDBY DISPLAY

Over capacity

Abnormal phase connection

Indoor drain overflow alarm

Remote controller serial signal circuit ‘‘99‘‘

Remote controller

Indoor unit

Indoor sensor (TA) short open circuit

Indoor heat exchanger sensor (TC1) short circuit

Indoor heat exchanger sensor (TC2) short circuit

Indoor pressure sensor circuit

Motor short circuit

Drain pump fault

Refrigerant circulation amount shortage judgement

Indoor/Outdoor communication short circuit

Indoor unit

Central management communication short circuit

Central management address setup fault

External input display fault

(Low level refrigerant leak if RBC-RD1-PE fitted)

External interlock display fault

(High level refrigerant leak if RBC-RD1-PE fitted)

Indoor unit miswiring/misconnection

Indoor P.C. board short circuit

Outdoor unit

Outdoor IPDU

High pressure SW circuit

G-Tr short circuit protective operation

Current detection circuit

Compressor error

Compressor breakdown

TROUBLESHOOTING MMS R407C

Liquid crystal remote controller CHECK code

TH Sensor circuit

Heat sink overheat protective operation

‘‘0C‘‘

‘‘93‘‘

‘‘94‘‘

‘‘b9‘‘

‘‘11‘‘

‘‘0b‘‘

‘‘9F‘‘

‘‘95‘‘

‘‘97‘‘

‘‘98‘‘

‘‘b5‘‘

‘‘b6‘‘

‘‘9A‘‘

‘‘12‘‘

‘‘21‘‘

‘‘14‘‘

‘‘17‘‘

‘‘1d‘‘

‘‘1F‘‘

‘‘d3‘‘

‘‘dA‘‘

Inverter-outdoor unit

Inverter serial signal short circuit

(high level refrigerant leak if RBC-RD2-PE

fitted)

4-way valve alarm

Outdoor heat exchanger sensor (TE1) short circuit

Discharge temp. sensor (TD1) short circuit

Discharge temp. sensor (TD2) short circuit

Suction temp sensor (TS) short circuit

High pressure sensor (Pd) short circuit

Low pressure sensor (Ps) short circuit

Pressure sensor (Pd/Ps) miswiring

Discharge temp (TD1) protective operation

Discharge temp (TD2) protective operation

Low Hz time discharge temp (TD1) protective operation

Suction temp (TS) protective operation

High pressure (Pd) protective operation

Low pressure (Ps) protective operation

Fixed – speed 1 high pressure SW short circuit

Fixed – speed 2 high pressure SW short circuit

Fixed – speed 1, IOL/OCR short circuits

Fixed – speed 2, IOL/OCR short circuits

Inverter IOL short circuit

Mg-SW deposit controlling display

Outdoor unit power source phase order miswiring

Extension IC, EEPROM short circuit

Indoor / outdoor error

Indoor/outdoor communication short circuit

No. Of connected indoor units over capacity

Connected indoor units over capacity

Outdoor unit back-up operation prevented

Reduction of No. Of server outdoor units

No. Of server outdoor units over capacity

Server outdoor address incorrect

Outdoor master unit incorrect

Server outdoor unit error

Oil temp. K1 sensor short circuit

Oil temp. K2 sensor short circuit

Oil temp. K3 sensor short circuit

Oil level low detection

Oil temp. TK1 detection error

Oil temp. TK2 detection error

SV3C valve blockage detection

SV3C valve leakage detection

PMV refrigerant leakage detection

Indoor address undefined*

Outdoor address undefined*

Missing of R phase

Outdoor Unit interface segment CHECK code

*: No display on the remote controller

NOTE: To retrieve fault codes, ensure rotary switches 1, 2 and 3 on the outdoor interface PCB ( MCC-1343-01) are all set to 1 (factory default setting).

Individual indoor Fault Codes can be retrieved by referring to page 49

‘‘d4’’

‘‘d5’’

‘‘d6’’

‘‘d7’’

‘‘d8’’

‘‘d9’’

‘‘db’’

‘‘dC’’

‘‘dd’’

‘‘dE’’

‘‘dF’’

‘’87’’

‘‘E5’’

‘‘bd’’

‘‘AF’’

‘‘1C’’

‘‘Eb’’

‘‘95’’

‘‘96’’

‘‘89‘‘

‘‘8c’’

‘‘8d‘‘

‘‘8E’’

‘‘8F’’

‘‘d1‘‘

‘‘d2’’

‘‘Ab’’

‘‘A6’’

‘‘bb’’

‘‘AE’’

‘‘A7’’

‘‘22’’

‘‘bE’’

‘‘E1’’

‘‘F0’’

‘‘E6’’

‘‘F1’’

‘‘04’’

‘‘08’’

‘‘18’’

‘‘A0’’

‘‘A1’’

‘‘A2’’

‘‘AA’’

‘‘b4’’

O/D fix speed

‘‘d7’’

‘‘d8’’

‘‘d9’’

‘‘db’’

‘‘dC’’

‘‘dd’’

---

---

‘’87’’

---

---

---

---

---

---

---

‘‘d1‘‘

---

‘‘d4’’

‘‘d5’’

‘‘d6’’

‘‘AE‘‘

‘‘A7’’

‘‘22’’

‘‘bE’’

‘‘E1’’

‘‘F0’’

‘‘E6’’

‘‘F1’’

-

‘‘bd’’

‘‘AF’’

‘‘1C’’

---

‘‘18‘‘

‘‘A0‘‘

‘‘A1‘‘

‘‘A2‘‘

‘‘AA‘‘

‘‘b4‘‘

‘‘Ab‘‘

‘‘A6‘‘

‘‘bb‘‘ page 34  TOSHIBEL 2.1

CHECK CODE MAR 2-Pipe Super Multi R407C

14

1d

1F

18

21

IC

Fault Codes – 2-Pipe Super Multi R407C

Do not turn off the power supply before reading the fault codes, doing so will clear the diagnostic memory. Caution must be taken when removing the access covers, as high voltages are present.

Fault diagnosis is available at three locations within the Air Conditioning system:

1. Remote Controller – press the check button

2. Multi Controller – rotate the display switch to position 1

3. Outdoor Unit – see following chart

04

04

04

0b

Remote Controller press CHECK

No communication

Interface to Inverter

No communication

Multi C. to Outdoor

No communication

Indoor to Multi C.

ID water level

04

04

Multi Controller

Switch position 1

No communication

Interface to Inverter

No communication

Multi C. to Outdoor

0C

0d

08

TA Sensor Fault 88

80

81

M/C doesn´t recognize outdoor capacity

Th(A) Sensor Fault

Th(B) Sensor Fault

09

99

15

TC Sensor Fault

Reverse change temp

Frost or no temp change

No communication

Indoor to Rem. Con.

Refer to Multi Con

Preheat/Defrost Falsh

82

83

84

0b

89

Th(C) Sensor Fault

Th(D) Sensor Fault

Th(X) Sensor Fault

M/C Water level

ID Codes set too high

ID codes set to zero

LED 5 off

LED 6 on

LED 1

LED 2

LED 3

LED 4

Outdoor Unit

Switch position 0

No communication

Interface to Inverter

Display Switch set to 8

(If lit….)

Th(A) Sensor Fault

Th(B) Sensor Fault

Th(C) Sensor Fault

Th(D) Sensor Fault

Refer to outdoor

Refer to outdoor

Refer to outdoor

Refer to outdoor

Refer to outdoor

Refer to outdoor

14

1d

1F

18

21

IC Refer to outdoor

Refer to outdoor

Refer to outdoor

Refer to outdoor

Refer to outdoor

Refer to outdoor

LED 5

LED 6

LED 7

LED 8

LED 1

LED 2

LED 3

LED 4

LED 5

LED 6

LED 7

LED 8

Th(X) Sensor Fault

M/C water level

IG Codes set too high

M/C 1 Sensor Fault

M/C 2 Sensor Fault

Display switch set to 3

(If lit…)

ThD1 Sensor Fault

ThD2 Sensor Fault

ThS Sensor Fault

HP Trip, by sensor

Pd Sensor Fault

Discharge Pipe > 130°C

Suction Pipe > 40°C

Low Pressure Trip

Inverter PCB SW01 set to Off/Off

Low Inverter Voltage

High Inverter dc Current

High Inverter ac Current

ThE Sensor Fault

Inverter HP Trip Inv. Comp. overheat

Phase Rotation / DOL HP Trip /

Overload Trip / DOL Comp. overheat

= LED flashing = LED lit page 35  TOSHIBEL 2.1

CHECK CODE 3-Pipe Super Multi R407C

Fault Codes – 3-Pipe Super Multi

Do not turn off the power supply before reading the fault codes, doing so will clear the diagnostic memory. Caution must be taken when removing the access covers, as high voltages are present.

Fault diagnosis is available at three locations within the Air Conditioning system:

1. Remote Controller – Press the check button

2. Multi Controller – rotate the display switch to position 1

3. Outdoor Unit – see following chart:

04

04

04

0b

Remote Controller press CHECK

No communication

Interface to Inverter

No communication

Multi Controller to Outdoor

No communication

Indoor to Multi Controller

ID Water Level

04

04

Multi Controller

Switch position 1

No communication

Interface to Inverter

No communication

Multi Controller to Outdoor

0C

0d

08

09

TA Sensor Fault 88

80

81

82

M/C doesn´t recognize outdoor capacity

Th(A) Sensor Fault

Th(B) Sensor Fault

Th(C) Sensor Fault

99

14

1d

1F

15

IC

TC Sensor Fault

Reverse change temp

Frost or no temp change

No Communication

Indoor to Rem. Con.

Refer to Multi Controller

Preheat/Defrost Flash

Refer to Outdoor

Refer to Outdoor

Refer to Outdoor

Refer to Outdoor

83

14

1d

1F

84

0b

89

IC

Th(D) Sensor Fault

Th(X) Sensor Fault

M/C Water level

ID Codes set too high

ID Codes set to zero

Refer to Outdoor

Refer to Outdoor

Refer to Outdoor

Refer to Outdoor

21 Refer to Outdoor

21 Refer to Outdoor

04

80

81

82

83

A0

A1

A2

A3

A5

A6

A7

AA

AE

14

1d

1F

84

0b

89

21

Ad

Outdoor Unit

Switch position 2 & 0

No communication

Interface to Inverter

Th(A) Sensor Fault

Th(B) Sensor Fault

Th(C) Sensor Fault

Th(D) Sensor Fault

Th(X) Sensor Fault

M/C Water level

ID codes set too high

ThD1 Sensor Fault

ThD2 Sensor Fault

ThS Sensor Fault

ThO Sensor Fault

ThE Sensor Fault

Discharge Pipe > 130°C

Suction Pipe > 40°C

Pressure Sensor Fault

Low Pressure Trip

Low Inverter Voltage

High Inverter dc Current

High Inverter ac Current

Inverter HP Trip

Inv. Comp. overheat

Phase Rotation / DOL HP Trip /

Overload Trip / DOL Comp. overheat page 36  TOSHIBEL 2.1

MONITORING

MONITORING

Monitor functions – Display of:

Temperature values

(Indoor – and outdoor temperature, TO, TA, TC, Td, TS)

Pressure values (Pd, Ps)

PMV Status

Compressor status (on/off) and power

Total capacity of indoor and outdoor units

Number of indoor and outdoor units

Function – available through:

Wired remote controller RBC-AMT32E (and previous model RBC-AMT21E, RBC-AMT41E)

Available for:

Digital Inverter

Super Digital Inverter

MiNi SMMS

S-MMSi

S-HRM

Function

1.

Press button for 4 seconds

2.

Press to switch to the second

Item-Code (etc.)

Measurement

Press button to select the unit from the group

3.

To finish press button

Device Address

page 37  TOSHIBEL 2.1

Item-Code

MONITORING

Monitor functions for Digital Inverter (DI) and Super Digital Inverter (S-DI)

Code Display

Data of indoor units

00

01

02

03

04

Indoor Temperature

Indoor Temperature (remote control)

Indoor Temperature (TA)

Heat exchanger temperature (TCJ)

Heat exchanger temperature (TC)

Data of outdoor units

Code

60

61

62

63

64

Display

Heat exchanger temperature (TE)

Outdoor temperature (TO)

Hot gas temperature (TS)

Suction temperature (TD)

-----

65

Overheating temperature page 38  TOSHIBEL 2.1

MONITORING

Monitor functions for MiNi, SMMSi and S-HRM

Code System data Unit

Displayoutput

Code

00

Indoor temp. (control temp.) °C 10

01

02

Indoor temperature (remote controller)

Inner part of intake (TA)

°C

°C x 1

(11)

12

System data

Compressor 1 hot gas temp. (Td1)

Compressor 2 hot gas temp. (Td2)

Unit

°C

°C

Displayoutput

x 1 x 1

03

04

05

06

08

0A

0b

0C

0d

Inner part of register temp. (TCJ)

Inner part of register temp. (TC2)

Inner part of register temp. (TC1)

Inner part of hot gast temp. (Tf)

(NOTE 1)

Inner part PMV angel of aperture

Number of connected indoor units

PS capacity of connected indoor units

Number of connected outdoor units

PS capacity of connected outdoor units

°C

°C

°C

°C

PS piece

PS x 1 x 1 x 1 x 1

Pulse x 1/10 piece x 10 x 10

13

14

15

16

17

18

19

(1A)

1b

High pressure sensor (Pd)

Low pressure sensor (Ps)

Suction temp. (TS)

Outdoor heat exchanger temp. (TE)

Temp. Liquid line (TL)

Ambiente temperature (TO)

Overheating temp. (TU)

Compressor 1 power (1)

Compressor 2 power (I2)

PMV 1 + 2 aperture

MPa

MPa

°C

°C

°C

°C

°C

A

A

Pulse x 100 x 100 x 1 x 1 x 1 x 1 x 1 x 10 x 10 x 1/10

1d

1E

Compressor 1 – 2, ON/OFF

Outdoor fan speed

---

---

(NOTE 3)

0 to 31

1F Capacity outdoor unit PS x 1

(NOTE 1): Only a part of the indoor units were installed with a high pressure temp. sensors. This temperature is not displayed on other types.

(NOTE 2): When the units are connected to a group, only the data of the main indoor unit is displayed.

(NOTE 3): Only compressor 1 is ON. 10: Only compressor 2 is ON

11: Both compressors (1 and 2) are ON. page 39  TOSHIBEL 2.1

CN CONNECTOR

Overview CN-Connector

Function Connector

Fan output

Option output

HA Terminal

Option error input

Demand input

Outside error input

CN32

CN60

CN61

CN70

CN73

CN80

Pin No.

1,2

1,2,3,4,5,6

1,2,3,4,5,6

1,2

1,2

1,2,3

Outline

Ventilation control from RC

Operation status signal output

(Cooling, heating, fan, defrost, thermo-ON)

External ON/OFF, operation output, alarm output

Alarm display

Forced thermo-off control

Alarm input (L30) & forced OFF

Model name

TCB-KBCN32VEE

TCB-KBCN60OPE

TCB-KBCN61HAE

TCB-KBCN70OAE

TCB-KBCN73DEE

TCB-KBCN80EXE

Applicable indoor units:

4-way

60 x 60

2-way

1-way

Duct

Hi static

Slim duct

Ceiling

Hi Wall

Floor stand

4-way

60 x 60

Duct

Ceiling

Flexi

Hi wall

TCB-KB CN32VEE

MMU-AP***1H

MMU-AP***1MH

MMU-AP***1WH

MMU-AP***1YH

MMU-AP***1SH

MMU-AP***2SH

MMD-AP***1BH

MMD-AP***1H

MMD-AP***1SPH

MMC-AP***1H

MMK-AP***1H

MMK-AP***2H

MML-AP***1H

MML-AP***1BH

MMF-AP***1H

RAV-SM***UT-E

RAV-SP***UT-E

RAV-SM***MUT-E

RAV-SM***BT-E

RAV-SM***CT-E

RAV-SM***XT-E

RAV-SM***0KRT-E

RAV-SM***1/2KRT-E

OK

OK

OK

OK

OK

OK

OK

OK

OK

OK

OK

OK

OK

OK

OK

OK

OK

OK

OK

OK

--

--

OK page 40  TOSHIBEL 2.1

Connector

CN60OPE

OK

OK

OK

OK

OK

OK

OK

OK

OK

OK

OK

--

--

OK

OK

OK

OK

OK

OK

OK

OK

OK

OK

CN61HAE

OK

OK

OK

OK

OK

OK

OK

OK

OK

OK

OK

--

--

OK

OK

OK

OK

OK

OK

OK

OK

OK

OK

CN70OAE

OK

OK

OK

OK

OK

OK

OK

OK

OK

OK

OK

--

--

--

OK

OK

OK

OK

OK

--

OK

OK

OK

CN73DEE

OK

OK

OK

OK

OK

OK

OK

OK

OK

OK

OK

--

--

OK

OK

OK

OK

OK

OK

OK

OK

OK

OK

CN80EXE

OK

OK

OK

OK

OK

OK

OK

OK

OK

OK

OK

--

--

OK

OK

OK

OK

OK

OK

OK

OK

OK

OK

CN CONNECTOR

Specification of relay

DC motor type

Indoor Unit

MMU-AP***1H

MMU-AP***1MH

MMU-AP***2SH

MMD-AP***1BH

MMD-AP***1SPH

MMK-AP***2H

MMC-AP***1H

RAV-SM/SP***UT-E

RAV-SM***MUT-E

RAV-SM***CT-E

RAV-SM***1BT-E

RAV-SM**1/2KRT-E

AC motor type

Specification Relay

Corresponds up to a relay in which rated current of the operation coil is approx. 75mA

Indoor Unit

MMU-AP***1WH

MMU-AP***1YH

MMU-AP***1SH

MMD-AP***1H

MML-AP***1H

MML-AP***1BH

MMF-AP***1H

MMK-AP***1H

RAV-SM***0BT-E

Flexi type (XT type) is not available for application

Specification of Relay

Corresponds up to a relay in which rated current of the operation coil is approx. 16mA

(Does not correspond to a terminal block type relay on the market.) page 41  TOSHIBEL 2.1

CN CONNECTOR

CN32 (TCB-KBCN32VEE)

1

2

DC12V (Common)

Fan output (Open collector)

- Shipment setup (DN31 =0000)

ON with indoor unit ON & OFF with indoor unit OFF are linked

-Ventilation control (DN31 =0001)

Individual ON/OFF control form ventilation button of remote controller

RC ON  Ventilation ON (If already ON, ON remains)

RC OFF  Ventilation OFF (If already OFF, OFF remains)

1

2

White

CN32 (Ventilation control)

Indoor P.C. Board max. 2m

Red

Blue

COM (DC12V)

Fan Output

CN32

1 1

2 2

RELAY

(DC12V)

Ventilation control from remote controller

DN31 = 0000

CN32 output links with indoor unit ON/OFF

No ventilation sign on LCD

DN31 = 0001

CN32 output links with indoor unit ON/OFF

Individual ON/OFF by „VENT“button

Ventilation sign on LCD page 42  TOSHIBEL 2.1

CN60 (TCB-KBCN60OPE)

1

DC12V (COM)

2

Defrost output (Open collector)

CN CONNECTOR

3

4

5

6

Thermo ON output (open collector)

Cooling output (Open collector)

Heating output (Open collector)

Fan output (Open collector)

Common for Pin. 2 to 6

ON signal when outdoor unit is in defrosting

(when receiving defrost signal from outdoor unit)

ON signal when indoor unit is „thermo-ON“

ON when operation mode is cooling

(Cooling, Dry, Cooling in Auto mode)

ON when operation mode is heating

(Heating, Heating in Auto mode)

ON when indoor fan is ON (ex. Interlock cabling)

1

2

3

4

5

6

White

Red

Blue

Orange

Yellow

Brown

Black page 43  TOSHIBEL 2.1

CN CONNECTOR

CN60 (Defrost output)

Indoor P.C. Board max. 2m

COM (DC 12V)

Defrost output

CN60

1 1

2 2

3 3

4 4

5 5

6 6

Relay

(DC12V)

ON signal output when outdoor unit is in

“defrosting“

(when receiving defrost signal from outdoor unit)

CN60 (Thermo-ON output)

Indoor P.C. Board max. 2m

CN60

Relay

(DC12V)

COM (DC 12V)

Thermo-ON output

ON signal when Thermo-ON page 44  TOSHIBEL 2.1

CN CONNECTOR

CN60 (Cooling output)

Indoor P.C. Board

CN60

max. 2m

COM (DC12V)

Cooling output

Relay

(DC12V)

Signal ON when cooling mode

(Cooling, Dry cooling Auto)

RC=ON&Mode=COOLING

Signal is still ON during Thermo-off

Signal is OFF during alarm status

CN60 (Heating output)

Indoor P.C. Board max. 2m

Relais

(DC12V)

COM (DC12V)

Heating Output

Signal ON when heating mode

(Heating, Heating in Auto)

RC=ON&Mode=HEATING

Signal is still ON during thermo-off

Signal is OFF during alarm status page 45  TOSHIBEL 2.1

CN CONNECTOR

CN60 (Fan output)

Indoor P.C. Board max. 2m

CN60

Relay

(DC12V)

COM (DC12V)

Fan output

Signal ON when indoor fan is running ex. Interlock cabling (for booster fan, etc.)

Signal ON when indoor fan is running

 Interlock cabling (with booster fan for fresh air intake, etc) page 46  TOSHIBEL 2.1

CN61 (TCB-KBCN61HAE)

1

2

ON/OFF input

0V (Common for Pin 1, 3)

3

ON/OFF prohibition input

CN CONNECTOR

4

5

6

Operation output (Open collector)

DC 12V (Common for Pin 4, 6)

Alarm output (Open collector)

External ON/OFF control (DN code 2E, J01)

Remote controller ON/OFF prohibition is permitted / prohibited by input signal

ON signal during „remote controller ON & No alarm“

ON signal during alarm output

1

2

3

4

5

6

Blue

White

Orange

Yellow

Red

Brown page 47  TOSHIBEL 2.1

CN CONNECTOR

CN61 (External ON/OFF)

Indoor P.C. Board

ON/OFF input

COM (0V)

Power supply max. 2m

Logic

DN2E

0000

(At shipment)

J01

Connect

Cut

Connect

0001

Cut

Action

PULSE-

INPUT

Pulse width 200 to 300 mS, Pulse interval 200 mS or more

STATIC

INPUT

ON

LEAVING ON

PREVENTION

CONTROL

Prohibition

reset

NO

ACTION

No action

OFF

OFF &

Prohibition

Heat = highest set point

COOL/DRY = Lowest set point

AUTO/FAN = Neglect page 48  TOSHIBEL 2.1

CN CONNECTOR

CN61 Prohibition input

Indoor P.C. Board max. 2 m

RELAY

COM (0V)

Prohibition input

CN61 - Reference

Central controller prohibition mode

CENTRAL

1

CN61

Prohibition

2

3

Power supply

When signal ON, remote controller ON/OFF is prohibited.

Central controller become Central 1 mode

ON/OFF

X

X

4

This prohibition can be released from central remote controller

MODE

X

X

X

SET POINT

X

X page 49  TOSHIBEL 2.1

CN CONNECTOR

CN61 (Operation output)

Indoor P.C. Board max. 2 m

Operation output

COM (DC12V) RELAY

(DC 12V)

SIGNAL ON DURING OPERATION

(Operation = Remote contoller ON & No alarm)

Note:

Individual signal output in group control is available. If follower indoor unit generates alarm, signal become OFF in this indoor unit only

CN61 (Alarm output)

Indoor P.C. Board max. 2 m

COM (DC12V)

Alarm output

RELAY

(DC 12V)

Alarm: both Indoor / Outdoor alarm

page 50  TOSHIBEL 2.1

CN CONNECTOR

CN70 (TCB-KBCN70OAE)

1 Error input

2 OV (Com)

Default: DN2A =0002 (at shipment)

DN2A=0001 (External error input)

When signal is input, error symbol is displayed.

(Indoor unit does not stop)

NOTE:

No CN70 connector in RAV-SM**KRT/ MMK-AP**2H

1

2

CN70 (Option error input)

Indoor P.C. Board max. 2 m

Blue

White

Error input

COM (0V)

Relay

Relay coil signal

DN 2A = 0001 (at shipment 0002)

When signal is input, remote

Controller displays the symbol

(This symbol is displayed even when RC is off)

Air conditioner does not stop page 51  TOSHIBEL 2.1

CN CONNECTOR

CN73 (TCB-KBCN73DEE)

1 Demand input

2 OV (Com)

1

2

Red

CN73 (Demand input)

Indoor P.C. Board

Demand input

COM (0V)

Indoor Unit forced thermo-OFF

Blue

White max. 2 m

When signal is input indoor unit is in „Thermooff“ status forcibly

Relay

Relay coil signal page 52  TOSHIBEL 2.1

CN CONNECTOR

CN80 (TCB-KBCN80EXE)

1

2

3

DC12V

(COM)

--

Outside error input

Common for Pin.3

After signal is input continuously,

3 sec. Forced thermo-off

1 min. Error code “L30” (Interlock form outside) and stop the operation (This unit only)

1

2

3

Green

CN80 (Outside error input)

Indoor P.C. Board max. 2 m

Red

Blue

COM (DC12V)

Outside error input

Relay (DC 12V)

After signal is input continuously,

3 sec. later  Forced thermo-off

1 min. later Error code “L30” (Indoor unit is locked) page 53  TOSHIBEL 2.1

Notes page 54  TOSHIBEL 2.1

page 55  TOSHIBEL 2.1

www.toshiba-aircondition.com

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Key Features

  • Self-diagnosis function
  • Wired remote controller
  • TCC-LINK central control remote controller
  • LED display on Outdoor P.C. Board
  • 7-segment display
  • AI-NET central remote controller
  • Wireless sensor
  • Sensor block display of receiving unit

Frequently Answers and Questions

How do I use the remote control in service mode?
Press the (CHK) button to enter service mode. The indoor controller will diagnose the operating condition and display the information on the remote control with check codes.
What does the error code E03 mean?
Error code E03 indicates a communication error between the indoor unit and the remote controller. It could be caused by a faulty remote control or communication adapter, or a problem with the inter-unit cable
How do I clear the system address?
To clear the system address, confirm that the 7-segment display indicates "A.d.buS" and turn SW04 ON for more than 5 seconds.
What does the error code F01 mean?
Error code F01 indicates an error with the indoor TCJ sensor. It could be caused by a faulty sensor, a disconnection, or a short circuit.
What does the error code H01 mean?
Error code H01 indicates a compressor breakdown. This could be caused by a variety of factors, including a power voltage issue, an overload of the refrigerating cycle, or a problem with the compressor itself.

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