SECTION 6 Troubleshooting This section describes troubleshooting methods for some of the problems that can occur with the Controller Link Support Software. 125 Section 6 Troubleshooting Problem Possible cause Action to be taken The Controller Link Support Software is connected to a CV-series PC and “No unit 0202” is displayed. The CV-series CPU Unit was manufactured before April 1996. A data link table is transferred to a C200HX/HG/HE Controller Link Unit and “Comm err 1104” is displayed. Word addresses between CI0 236 and Correct the data link table. CIO 299 (words that cannot be specified) are set in the data link table. The routing tables are transferred to a C200HX/HG/HE Controller Link Unit and “Can’t run 2608” is displayed. Turn ON the Routing Table Enabled Bit in the DM parameter area (enabled). Characters are printed abnormally. The Routing Table Enabled Bit in the DM Parameter Area for a C200HX/HG/HE Controller Link Unit is set to OFF (disabled). The correct printer model is not set. Printing is not possible from Windows 95. The printer settings are incorrect. The property settings of the Controller Link Support Software are incorrect. Check the printer settings. Open the Controller Link Support Software properties window and check the Print Screen check box in in the windows shortcut keys under “Others” to see if it is selected. Other applications are running in the background under Windows 95. Close other applications running under Windows 95. The Controller Link Support Software is being operated under Windows 95 and communications errors such as “Wrong network” are displayed. 126 Set routing tables and set the network address to the value set in the routing tables (other than 0). Check whether the printer model in the System Setup is correct. See Appendix D Running Under Windows 95 for details.
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