PowerChute plus - Terms and Conditions

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PowerChute plus - Terms and Conditions | Manualzz
User’s Guide
TitlePage
PowerChute® plus
Version 5.2.3 for Windows NT®,
Windows® 2000, and Windows® XP
®
Notice Page
POWERCHUTE® PLUS FOR WINDOWS NT®, WINDOW®S 2000, AND WINDOWS® XP
VERSION 5.2.3
AMERICAN POWER CONVERSION CORPORATION - SOFTWARE LICENSE AGREEMENT
This software license agreement (the “agreement”) is a legal agreement between American Power Conversion Corporation as the
“licensor” (hereafter referred to as APC) and you (hereafter referred to as the “customer”) for the APC software accompanying this
agreement.
By downloading, installing, loading, copying, or otherwise using the software, you represent that one of the following is true:
•
You have been authorized to accept these terms on behalf of the customer (the entity on whose behalf you represent that you are
authorized to act).
•
You intend to be personally bound to the terms of this agreement as the customer.
If you accept these terms as a representative of an entity on whose behalf you are authorized to act, you may use the software only on
behalf of such entity. If you intend to be personally bound, use of the software is limited to your personal use.
If you are not authorized to accept these terms on behalf of a company or other entity, and you do not intend to be personally bound,
APC will not license the software.
Installation or use of the software in violation of the terms of this agreement is a violation of U.S. and international copyright laws and
conventions.
If third-party software is provided with the APC software, that third-party software is not subject to the terms of this license agreement.
The license agreement of that third-party software defines the responsibilities of the customer and licensor with regard to that software.
1. GRANT OF LICENSE
APC hereby agrees to grant and customer agrees to accept a non-exclusive and non-transferable license to use the software, subject to
the terms and conditions of this agreement. The software is owned and copyrighted by American Power Conversion Corporation or its
suppliers. As a customer, your license confers no ownership of or title to the software and does not constitute a sale of any right in the
software. APC retains all proprietary rights and title to the software and any modifications.
The customer is not permitted to rent, lease, grant a security interest in, or otherwise transfer rights to the software, or remove or alter
any trademark, logo, copyright or other proprietary notices, legends, symbols or labels in the software.
2. RIGHT TO USE
The software is licensed for use only by the number of users and/or on the number of servers or workstations described in this “Right to
Use” section of this agreement or in any related invoice.
The customer may use this software in one of the following ways, whichever is applicable to this software:
•
On a single file server powered by an APC UPS for serving any computer and related peripheral devices connected with that single
file server
•
On one or more computers powered by the same APC UPS
•
To support a web server, which may be connected to a varying but unlimited number of workstations or computers on one or more
networks.
3. RIGHT TO COPY
The customer may make copies of the software for the following purposes only:
•
The customer may make one copy of the software for archival or backup purposes.
•
The customer may make additional copies of the software and documentation only when essential for the authorized and intended
use of the software as described in this agreement and/or in the documentation accompanying the software.
Any and all copies, including any archival copy, must include the APC copyright notice and any other proprietary notices that are
included with the licensed software, and are fully subject to the terms of this agreement.
The customer may not redistribute the software or make copies with the intent to redistribute.
4. RESTRICTIONS
The customer is not permitted to do any of the following:
•
Reverse assemble, reverse compile, or otherwise attempt to create the source code from the software.
•
Create derivative works of the software or any portion thereof.
•
Localize or translate the software or its documentation, without the prior written consent of APC.
•
Publish or provide any results of benchmark tests run on the software to a third party without the prior written consent of APC.
User’s Guide
ii
5. DURATION AND TERMINATION OF THIS AGREEMENT
This license shall continue so long as the customer uses the software in compliance with the agreement. If the customer breaches any of
its obligations, this license shall terminate, and the customer agrees to destroy or return all copies of the software and all materials
provided for or with the software upon notification and demand by APC. The customer can terminate the agreement at any time by
destroying or returning to APC all copies of the software and documentation.
6. LIMITED WARRANTY
The APC limited warranty is for a period of ninety (90) days from the time the customer receives the software.
APC warrants during the limited warranty period that the software will function materially as described in the accompanying software
user documentation and that any medium upon which the software is delivered will be free from defects in material and workmanship
when given normal, proper and intended usage.
This warranty does not apply in any of the following circumstances:
•
If the software is used on a machine or operating system other than the machines and versions of operating systems specified in
the documentation.
•
If the software is subjected to misuse, neglect, accident, or exposure to environmental conditions beyond those specified in the
documentation.
•
If a version of the software is used that does not include all updates available from APC.
•
If the software has been modified.
APC does not warrant that use of the software will be uninterrupted or error free, nor that program errors will be corrected.
APC’s sole responsibility and customer’s sole remedy under this warranty is, at APC’s option, to repair or replace all or any portions of
the software, or to refund any license fee paid. This limited warranty is valid only if APC receives written notice within the ninety-day
warranty period.
7. LIMITATION OF WARRANTIES AND LIABILITY
EXCEPT AS EXPRESSLY SET FORTH IN SECTION 6 HEREIN ENTITLED “LIMITED WARRANTY”, (i) APC SHALL HAVE
NO LIABILITY TO THE CUSTOMER OR ANY THIRD PARTY FOR THE SOFTWARE, INCLUDING ANY LIABILITY FOR
NEGLIGENCE; (ii) APC MAKES AND THE CUSTOMER RECEIVES NO WARRANTIES, EXPRESS, IMPLIED, STATUTORY,
OR IN ANY OTHER PROVISION OF THIS AGREEMENT OR ANY OTHER COMMUNICATION; AND (iii) APC
SPECIFICALLY DISCLAIMS ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE
AND NON-INFRINGEMENT.
IN NO EVENT SHALL APC BE LIABLE TO THE CUSTOMER FOR ANY CONSEQUENTIAL, INDIRECT, SPECIAL,
MULTIPLE OR INCIDENTAL DAMAGES, EVEN IF APC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH POTENTIAL
LOSS OR DAMAGE.
SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MIGHT NOT APPLY TO
YOU. HOWEVER, TO THE FULL EXTENT PERMITTED BY APPLICABLE LAW, THE DURATION OF STATUTORILY
REQUIRED WARRANTIES, IF ANY, SHALL BE LIMITED TO THE WARRANTY PERIOD OF 90 DAYS.
NO DEALER, AGENT, EMPLOYEE, OR CUSTOMER OF APC IS AUTHORIZED TO MAKE ANY MODIFICATIONS,
EXTENSIONS, OR ADDITIONS TO THIS LIMITED WARRANTY. The cumulative liability of APC to the customer for all claims
relating to the software shall not exceed the total amount of any and all license fees paid to APC by the customer for the software or, if
no license fee was required, the replacement of the software.
8. NO WARRANTY UNDER HAZARDOUS, HIGH-RISK, OR LIFE-THREATENING CONDITIONS
The software is not fault-tolerant and is not designed, manufactured or intended for use or resale as control equipment in hazardous
environments requiring fail-safe performance, such as in the operation of nuclear facilities, aircraft navigation or communication
systems, air traffic control, direct life support machines, or weapons systems, in which the failure of the software could lead directly to
death, personal injury, or severe physical or environmental damage. Accordingly, APC and its suppliers specifically disclaim any
express or implied warranty of fitness for such hazardous, high-risk, or life-threatening activities.
9. USE OF TECHNICAL INFORMATION RELATED TO CUSTOMER SUPPORT
The customer agrees that APC may use technical information that the customer provides while receiving technical/customer support
services. APC may use such information for its own business purposes, including product support and development, but agrees not to
use such information in any form that might identify the customer.
10. TRANSFER RESTRICTIONS
This agreement, the license granted hereunder, the software and any modifications thereto may not be assigned or in any way transferred
without the prior written consent of APC.
User’s Guide
iii
11. LANGUAGE AND JURISDICTION OF THE AGREEMENT
The original of this agreement has been written in English. The parties hereto waive any statute, law, or regulation that might provide
an alternative law or forum or to have this agreement written in any language other than English. Any translation of this agreement to a
language other than English is provided only for the convenience of the customer and is not the legally binding version of the agreement.
The terms of this agreement shall be construed in accordance with the substantive laws of the Commonwealth of Massachusetts, United
States of America, without giving effect to the principles of conflict or choice of law of such commonwealth. APC and Customer exclude
the United Nations Convention on Contracts for the International Sale of Goods from this agreement.
12. U.S. GOVERNMENT RESTRICTED RIGHTS LEGEND
The software and documentation are “commercial items” as that term is defined in 48 C.F.R. 2.101 (October 1995) consisting of
“commercial computer software” and “commercial computer software documentation” as such terms are used in 48 C.F.R. 227.7202-1,
227.7202-3 and 227.7202-4 (June 1995). If the customer is the U.S. Government or any agency or department thereof, the software and
documentation are licensed only as a commercial item, and with only those rights as are granted to all other end users pursuant to the
terms and conditions of this agreement. Licensor is American Power Conversion Corporation, P.0. Box 278, 132 Fairgrounds Rd., West
Kingston, RI 02892, U.S.A.
13. EXPORT CONTROLS
None of the software or underlying information or technology may be downloaded or otherwise exported or re-exported to any of the
following:
•
Into (or to a national or resident of) any country to which the U.S. has embargoed goods.
•
To anyone on the U.S. Treasury Department’s list of Specially Designated Nationals.
•
To anyone on the U.S. Commerce Department’s Table of Denial Orders.
By downloading or using the software, the customer agrees to the foregoing and represents and warrants that it is not located in, under
the control of, or a national or resident of any such country or on any such list.
The customer is responsible for complying with any local laws in its jurisdiction that might impact its right to import, export or use the
software, and represents that it has complied with any regulations or registration procedures required by applicable law to make this
license enforceable.
-----------------------------------------------------------------------------------------------------------------------------------------------------------------
COPYRIGHT INFORMATION
On-line Documentation Tracking Number 6.2
October, 2001
© Copyright American Power Conversion Corporation. All Rights Reserved. Reproduction in whole or in part without permission is
prohibited.
LICENSES & TRADEMARKS
The APC logo, APC, Back-UPS, Back-UPS Pro, FlexEvent, Matrix-UPS, Measure-UPS, Power Array, PowerChute, PowerStack,
Share-UPS, SmartCell, Smart-UPS, and Symmetra are trademarks or registered trademarks of American Power Conversion Corporation.
All other trademarks, product, and corporate names are the property of their respective owners and used here for informational purposes
only.
AMERICAN POWER CONVERSION CORPORATION
CORPORATE HEADQUARTERS:
132 Fairgrounds Road
P.O. Box 278
West Kingston, RI 02892
United States of America
Telephone: 401-789-5735
Toll Free (US and Canada): 800-800-4272
User’s Guide
iv
Contents
About This Online Help
11
Chapter 1: How to Start Monitoring a UPS
13
PowerChute plus Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
How to Start PowerChute plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
How to Select a UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Chapter 2: How to Test PowerChute plus Operation
15
Chapter 3: PowerChute plus Main Screen
16
Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Status and Test Areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UPS Status Information for the Monitored Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Self-Test, Battery Pack, and UPS Module Information . . . . . . . . . . . . . . . . . . . . . . . . . .
Data Fields Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Last Events Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Bar Graph Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 4: How to Configure PowerChute plus
Post-Installation Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
How to Set PowerChute plus Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
How to Configure UPS Monitoring for Windows Terminal Server . . . . . . . . . . . . . . . . . .
How to Enable Local Monitoring of the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
How to Enable a Client to Run PowerChute plus . . . . . . . . . . . . . . . . . . . . . . . . . . .
How to Configure System Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Overview of System Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
How to Set the Notification Period to Delay the System Shutdown Starting Event . . . . .
Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
How to Determine and Set the Times Needed for Safe System Shutdown . . . . . . . . . . .
The Shutdown Delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Example 32
The Time Needed for Operating System Shutdown . . . . . . . . . . . . . . . . . . . . . . . . .
The Time Needed for Low Battery Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Example 1 34
Example 2 34
Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Scheduled Tests and Shutdowns... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
How to Schedule an Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
How to Schedule Multiple Events Simultaneously. . . . . . . . . . . . . . . . . . . . . . . . . . .
How to Correct Event Conflicts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
How to Delete an Event. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
User’s Guide
v
16
17
17
19
20
21
22
24
24
25
25
25
25
26
26
28
28
29
29
33
33
35
36
37
38
40
40
Contents
How to Edit an Existing Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
UPS Operating Parameters... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
High and Low Transfer Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
High Transfer Point 44
Low Transfer Point 44
How to Use the Transfer Point Parameters 44
Sensitivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Nominal UPS Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
UPS ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Last Battery Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
External Battery Packs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
UPS Shutdown Parameters... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
UPS Low Battery Signal Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
UPS Turn Off Delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
UPS Wakeup Delays: Time and Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
UPS Audible Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Automatic Reboot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Communication Parameters... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
UPS Communications Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Paging Modem Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
SMTP Mail Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Application Shutdown Parameters... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Enable Application Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Shutdown Delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Measure-UPS Parameters... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Thresholds. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Monitoring Preferences... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Temperature Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Bar Graph Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Chapter 5: How to Configure PowerChute plus Events
57
Overview of Events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
How to Define Event Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
How to Use the “Pager Services” Dialog Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
How to Configure Event Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Event Actions Dialog Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
How to Notify Administrators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
How to Notify Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Notification Message Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
How to Run a Command File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
How to Send E-Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
How to Page Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
How to Shut Down a Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Chapter 6: Monitoring and Shutdown
71
Monitor Different Server.... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Shut Down Server Now... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
User’s Guide
vi
Contents
Chapter 7: How to Log Events and Data
Log Options.... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Open Event Log... and Open Data Log... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Event Log Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Data Log Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Print Event Log... and Print Data Log... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 8: How to Perform UPS Diagnostics
Initiate UPS Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Initiate Run Time Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Simulate Power Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Test UPS Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Put UPS on Bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appendix A:Events Reference
73
73
74
75
75
77
78
78
78
79
79
79
80
Overview of Event Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Event Severity Levels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Message Variables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Event Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PowerChute plus Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PowerChute Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PowerChute Stopped . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Communication Established . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Utility Power Restored. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UPS Self-Test Passed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Administrative Shutdown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Shutdown Cancelled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Returned From Low Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UPS Battery Replaced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Overload Condition Solved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Runtime Calibration Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Runtime Calibration Finished . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System Shutdown Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UPS Returned From Bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Smart Cell Signal Returned. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contact Zone 1 Normal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ambient Temperature In Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Humidity In Range. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UPS Internal Temperature In Bounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UPS On Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System Shutdown Complete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UPS Enabling AVR Boost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Low Battery Condition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Runtime Calibration Aborted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UPS Enabling AVR Trim . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UPS On Bypass: Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents
Lost Communication With UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
UPS Output Overload . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
UPS Self-Test Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
UPS Battery Is Discharged . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Comm Lost While On Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Check Smart Cell Signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
UPS On Bypass: Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Base Module Fan Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Base Power Supply Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Battery Needs Replacing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Ambient Temperature Out Of Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Humidity Out Of Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Contact Zone 1 Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Maximum Internal Temperature Exceeded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Events and Simple-Signalling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Environmental Monitoring Card or Measure-UPS Events . . . . . . . . . . . . . . . . . . . . . . . . 96
Appendix B:Initialization File
98
How to Edit the Initialization File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Initialization File Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
[CommandFile]. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
[Communication] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
[Devices] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
[ErrorLogging] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
[EventText] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
[PopupText] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
[PrepareForShutdown] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
[Server] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
[ShareUps] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
[SqlShutdown] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
[Ups]. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
[UpsTemperatureSensor] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Appendix C:Additional Shutdown Utilities
106
How to Use the shutdown.cmd File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
How to Use the Lotus Notes/Domino Shutdown Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Appendix D:How to Set Non-English Event and Popup Messages
109
Appendix E:PowerChute plus and SMS
110
When PowerChute plus and SMS Update UPS Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
How to View UPS Information with SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
How to Disable the ups.mif File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
How to View an Installation Log File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
How to Use SMS to Uninstall PowerChute plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
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Contents
Appendix F:PowerChute plus and DMI
Allowable Values Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ComponentID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuration Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contact Closure Input Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diagnostics Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diagnostic Request Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diagnostic Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Row 1: UPS Battery Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Row 2: Run Time Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Row 3: Abort UPS Run Time Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Row 4: Power Failure Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Row 5: UPS Alarm Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Row 6: Put UPS on Bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Row 7: Take UPS off Bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Row 8: Shut Down Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Error Control Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Humidity Probe. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Input Extensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Measure-UPS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
MIFTOMIB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operational State Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Output Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Temperature Probe Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UPS Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UPS Battery Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Voltage Probe Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appendix G:The Operating System Event Viewer
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User’s Guide
x
About This User’s Guide
This guide uses the following sections to describe how to use PowerChute® plus to monitor an
Uninterruptible Power Supply (UPS) manufactured by American Power Conversion (APC):
Note:
For an overview of PowerChute plus and its capabilities and features, see the following
web page: http://www.apcc.com/english/prods/sware/sware003.htm.
How to Start Monitoring a UPS:
Describes how to start UPS Monitoring and how to select a machine to monitor.
How to Test PowerChute plus Operation:
Describes how to test whether the UPS and PowerChute plus are operating together correctly.
PowerChute plus Main Screen:
Describes how to use the PowerChute plus main screen
How to Configure PowerChute plus:
Describes how to use the Configuration menu to configure the UPS, Environmental
Monitoring Card or stand-alone Measure-UPS, and PowerChute plus and describes procedures
you must perform immediately after installing PowerChute plus.
How to Configure PowerChute plus Events:
Describes how to configure the response of PowerChute plus to each of its events related to the
UPS, the Environmental Monitoring Card or stand-alone Measure-UPS, or the computer
system.
Monitoring and Shutdown:
Describes how to use the System menu to monitor other servers and perform an immediate
shutdown.
How to Log Events and Data:
Describes how to use the Logging menu to control, view, and print information that is recorded
in the PowerChute plus event log and data log.
How to Perform UPS Diagnostics:
Describes how to use the Diagnostics menu options to test and maintain your UPS.
Events Reference:
Describes all PowerChute plus events and their severity levels and variables.
Initialization File:
Describes how to edit the initialization file to modify parameters that you cannot modify
through the user interface.
User’s Guide
7
About This User’s Guide
Additional Shutdown Utilities:
Describes how to use PowerChute plus utilities to shut down Microsoft® BackOffice®,
Netscape®, or Lotus Notes/Domino®.
How to Set Non-English Event and Popup Messages:
Describes how to set up PowerChute plus to use Spanish, French, German, or Italian for event
text and popup message text.
PowerChute plus and SMS:
Describes the PowerChute plus support for Microsoft Corporation’s Systems Management
Server®.
PowerChute plus and DMI:
Describes the PowerChute plus support for the Intel® Desktop Management Interface® (DMI).
User’s Guide
8
Chapter 1: How to Start
Monitoring a UPS
The following sections describe how to start using PowerChute plus.
•
PowerChute plus Structure
•
How to Start PowerChute plus
PowerChute plus Structure
PowerChute plus has a UPS Monitoring Module (ups.exe) and a User Interface Module
(pwrchute.exe). The UPS Monitoring Module communicates with the UPS; the User Interface
Module allows you to communicates with the UPS through the UPS Monitoring Module.
How to Start PowerChute plus
The UPS Monitoring Module (ups.exe) runs as a Windows NT, Windows 2000, or Windows XP
service. If you stop this UPS Service, you must restart it through Services in the operating system
Control Panel or by rebooting your system.
Perform the following steps to start the User Interface Module (pwrchute.exe):
1.
On the Start menu, select the Programs group, then the PowerChute plus group.
2.
Select PowerChute plus.
3.
See How to Select a UPS to use the “Monitor Server” dialog box.
How to Select a UPS
The “Monitor Server” dialog box provides the following ways to select a UPS:
•
The dialog box lists your computer and all computers running compatible versions of
PowerChute plus on the same network segment as your computer. Use any column button
to sort the list, if necessary. To select the UPS for a computer that has Granted in the
Access column, double-click on that computer’s listing.
User’s Guide
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Chapter 1: How to Start Monitoring a UPS
How to Select a UPS
•
To select an unlisted server (a server on a different network segment), enter the computer’s
name or IP address in the Server field and click Attach.
Note:
To bypass the “Monitor Server” dialog box and monitor the UPS for your local computer
every time you start the User Interface Module, see [Communication] in Appendix A. After
the User Interface Module is running, you can use the Monitor Different Server... option
of the System menu to display the “Monitor Server” dialog box.
When PowerChute plus connects with the selected UPS, the main screen appears. (See
Chapter 1, PowerChute plus Main Screen.)
If you are denied access to the UPS of the computer you want to monitor, see How to Set
PowerChute plus Permissions in Chapter 1.
Note:
You can use your PowerChute plus application to monitor an APC UPS connected to a
computer running Windows NT, Windows 2000, Windows XP, Windows 95 or Windows 98
and PowerChute plus 5.x, if you have the necessary access.
User’s Guide
10
Chapter 1: How to Test
PowerChute plus
Operation
To test whether PowerChute plus can operate correctly with the UPS to which it is connected,
do the following:
1.
Make sure that PowerChute plus reports On Line in the Status field of the main screen.
2.
Disconnect the UPS from its input power. PowerChute plus reports On Battery in the
Status field of the main screen.
3.
Wait approximately 10 seconds.
4.
Reconnect the UPS to its input power. PowerChute plus reports On Line in the Status field
of the main screen.
Note:
Other actions may occur, depending on how the UPS On Battery and Utility Power
Restored events are configured. See How to Configure PowerChute plus Events.
If PowerChute plus did not respond correctly, do the following:
1.
Make sure that the cable is connected securely and correctly at both the computer and the
UPS.
2.
Reboot the system.
3.
Repeat the test.
If PowerChute plus still does not operate correctly, uninstall and reinstall PowerChute plus. If
the problem persists, contact APC Technical Support as listed in the Release Notes.
User’s Guide
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Chapter 1: PowerChute
plus Main Screen
Through the main screen and its menus, you can control, configure, and display information
about the operation of your UPS and PowerChute plus.
•
A Menu Bar provides System, Logging, Configuration, Diagnostics, and Help options.
•
Immediately below the menu bar are the UPS model name and the current date and time.
•
Several areas provide information about the UPS:
•
-
Status and Test Areas
-
Data Fields Area
-
Last Events Window
A Bar Graph Area displays three configurable bar graphs.
Note:
The information on the main screen can vary depending on the UPS. For example, a
Symmetra Power Array can report Bad Battery Packs and Bad UPS Modules, but a
Smart-UPS 700 cannot.
User’s Guide
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Chapter 1: PowerChute plus Main Screen
Menu Bar
Menu Bar
The menu bar has the following drop-down menus:
Menu
Tasks That You Perform
System
Monitor a different server, shut down a server immediately, and exit PowerChute
plus.
Logging
View or print the event log or data log, and set log options.
Configuration
The following tasks:
•
Schedule self-tests, calibrations, and shutdowns
•
Set UPS operating parameters (except for a Back-UPS)
•
Configure UPS shutdown parameters
•
Configure communications parameters
•
Configure application shutdown parameters
•
Display fault tolerance data (Symmetra Power Array only)
•
Configure and test event actions
•
Configure event users
•
Set Measure-UPS parameters (if a Measure-UPS is attached)
•
Select monitoring preferences (except for a Back-UPS).
Diagnostics
Run UPS diagnostic tests, perform runtime calibrations, simulate a power failure,
and put a Symmetra Power Array or Matrix-UPS on bypass.
Help
View the HTML online help, and display the software version and copyright
information.
Status and Test Areas
The Status and Test areas display the following information:
•
UPS Status Information for the Monitored Computer
•
Self-Test, Battery Pack, and UPS Module Information
User’s Guide
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Chapter 1: PowerChute plus Main Screen
Status and Test Areas
UPS Status Information for the Monitored Computer
The fields in this area provide the following information:
Monitoring
Identifies the computer whose UPS you are monitoring and configuring.
Status
Indicates the status of the UPS. The background color indicates severity: Red
indicates a serious problem that needs immediate attention; yellow indicates
a problem that could become serious if not corrected; gray indicates that the
UPS is operating normally.
Battery Discharged (Color Code: Red)
The UPS is on-line, but its battery capacity is too low to use as output
power during a power failure. If power fails, PowerChute plus will shut
down the system immediately. PowerChute plus displays this status after a
runtime calibration, which deeply discharges the battery, and when the UPS
returns to on-line operation after an extended power failure.
Bypass Contactor Failure (Color Code: Red)
Symmetra Power Array: The bypass contactor failed.
Bypass: User-Initiated (Color Code: Yellow)
A user put the Symmetra Power Array or Matrix-UPS on bypass to perform
maintenance. While on bypass, the UPS can protect its supported
equipment from power surges and minor power disturbances, but not from
other power problems.
Bypass: UPS Failure (Color Code: Red)
A component of the UPS has failed.
-
For a Symmetra Power Array, the cause may be an overheated battery or
an overload condition.
-
For a Matrix-UPS, the cause is an internal malfunction. Contact APC
Technical Support, as listed in the Release Notes.
-
For a Smart-UPS DP. the battery charger has failed or the output voltage
is outside of normal limits. Contact APC Technical Support, as listed
in the Release Notes.
Calibrating (Color Code: Yellow)
The UPS is performing a runtime calibration.
Low Battery (Color Code: Red)
The UPS is on battery, and the runtime remaining is at the UPS Low
Battery Signal Time. A low battery shutdown is about to begin.
User’s Guide
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Chapter 1: PowerChute plus Main Screen
Status and Test Areas
No Comm (Color Code: Red)
The UPS Monitoring Module cannot communicate with the UPS. Make
sure that the UPS cable is securely connected at both ends and that the
COM port is enabled and is the one selected through PowerChute plus.
No Server (Color Code: Red)
PowerChute plus has lost or failed to establish communication with the
UPS selected for monitoring. That UPS’s computer might be turned off.
On Line (Color Code: Gray)
The UPS is running on input power without using AVR Boost or AVR
Trim.
On Battery (Color Code: Yellow)
The UPS is using its battery to provide output power.
Replace Battery (Color Code: Red)
A UPS battery is no longer usable. If it is not user-replaceable, contact APC
Technical Support, as listed in the Release Notes. If it is user-replaceable,
use Quick Links at http://www/apcc.com to order a replacement.
Redundancy Lost (Color Code: Red)
Symmetra Power Array: The fault tolerance is below the configured
redundancy level due to UPS Module failure or an increase in the load.
Replace the failed module, or add the modules necessary to restore
redundancy.
RIM Failed (Color Code: Red)
Symmetra Power Array: The Redundant Intelligence Module (RIM) failed.
Replace the module.
RIM In Control (Color Code: Red)
Symmetra Power Array: The Main Intelligence Module failed or was
removed, and the Redundant Intelligence Module (RIM) is performing
critical UPS functions until the Main Intelligence Module is replaced.
AVR Boost (Color Code: Yellow)
The UPS is using AVR Boost to correct a low input voltage without
switching to battery power.
AVR Trim (Color Code: Yellow)
The UPS is using AVR Trim to correct a high input voltage without
switching to battery power.
User’s Guide
15
Chapter 1: PowerChute plus Main Screen
Status and Test Areas
UPS Overloaded (Color Code: Red)
For a Symmetra Power Array, the equipment load exceeds the total load
capacity of its UPS Modules. If you configured the Symmetra Power Array
to have fault tolerance, the current load capacity does not include the
redundant UPS Modules (the UPS Modules that provide fault tolerance).
To display the configured redundancy requirement, select Fault Tolerance
Data... on the Configuration menu.
To correct the overload, add one or more UPS Modules, or reduce the
redundancy requirement, as described in your Symmetra Power Array
user’s manual.
For a Matrix-UPS, Back-UPS Pro, Smart-UPS®, Smart-UPS DP, or
PowerStack, the UPS load exceeds the rated load capacity. Unplug
equipment to reduce the load, and perform a UPS self-test. If the UPS still
indicates an overload, contact APC Technical Support, as listed in the
Release Notes.
UPS Power Supply Failure (Color Code: Red)
The Matrix-UPS auxiliary power supply failed. Contact APC Technical
Support, as listed in the Release Notes.
Caution:
If you try to put the UPS on bypass while this condition exists, the UPS
loses all output power.
Self-Test, Battery Pack, and UPS Module Information
The fields in this area provide the following information:
User’s Guide
16
Chapter 1: PowerChute plus Main Screen
Status and Test Areas
UPS Self Test
Reports the date and result of the most recent self-test, as follows:
Failed on date
The UPS failed the self-test due to a bad battery. Charge the battery for
eight hours and perform another test. If the UPS fails this second test, and it
has a user-replaceable battery, replace the battery. Otherwise, contact APC
Technical Support as listed in the Release Notes.
Note:
For a Matrix-UPS, if a self-test fails but the Bad Battery Packs field
does not report any bad battery packs, contact APC Technical Support.
Passed on date
The UPS passed the self-test.
Invalid Test
The UPS could not perform a self-test. Try the test again. If the condition
persists, contact APC Technical Support as listed in the Release Notes.
Unknown
The UPS has not performed a self-test since PowerChute plus was installed.
Bad Batt
Packs
Symmetra Power Array, Matrix-UPS, Smart-UPS XL, and Smart-UPS DP:
Reports how many of the installed battery packs are defective. For example:
Bad Batt Packs: 00 of 10
If no battery packs are defective, the background is gray.
If any pack is defective, the background is red. Check the battery indicator
lights to identify which battery packs are defective, and replace them
Note:
With a Smart-UPS DP, this field always reports either 0 or 1 because all
batteries are reported as a single unit. If any batteries are defective, the field
displays 1; contact your service representative. Batteries in the Smart-UPS
DP are not user-replaceable.
Bad UPS
Modules
Symmetra Power Array: Reports how many of the installed UPS Modules are
defective. For example:
Bad UPS Modules: 00 of 03
If no UPS Modules are defective, the background is gray.
If any UPS Module is defective, the background is red. Check the indicator
lights to determine which UPS Modules have failed, and replace them.
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Chapter 1: PowerChute plus Main Screen
Data Fields Area
Data Fields Area
The fields in this area provide the following information:
User’s Guide
18
Chapter 1: PowerChute plus Main Screen
Last Events Window
UPS Output
The voltage supplied by the UPS to its supported equipment.
Line Minimum
The lowest input voltage recorded since you started the User Interface Module.
Line Maximum
The highest input voltage recorded since you started the User Interface Module.
UPS Temp
The internal temperature of the UPS. The typical temperature is as follows:
•
With a charged battery, approximately 40°C (104°F).
•
When the battery is charging heavily, as high as 50°C (122°F).
•
At the end of a deep discharge, as high as 65°C (149°F).
See Monitoring Preferences... to select Celsius or Fahrenheit.
Caution:
A temperature over 75°C (167°F) indicates a malfunction. Contact APC
Technical Support as listed in the Release Notes.
Note:
If a UPS does not have an internal temperature sensor, PowerChute plus
disables the UPS Temp field.
Output Freq
The frequency of the output voltage.
Ambient Temp
Environmental Monitoring Card and stand-alonge Measure-UPS device: The
ambient temperature recorded by the card or device. If the temperature is above
or below the Thresholds defined in the “Measure-UPS” dialog box, the
background color of this field is red.
See Monitoring Preferences... to select Celsius or Fahrenheit.
Humidity
Environmental Monitoring Card and stand-alonge Measure-UPS device: The
relative humidity recorded by the card or device. If the humidity is above or
below the Thresholds defined in the “Measure-UPS” dialog box, the
background color of this field is red.
Note:
By default, PowerChute plus polls the UPS every 4 seconds for the values displayed. To
change the polling interval, see [Ups].
Last Events Window
User’s Guide
19
Chapter 1: PowerChute plus Main Screen
Bar Graph Area
This window displays the two most recent entries from the PowerChute plus event log. To view
the entire log, double-click the window.
Bar Graph Area
The main screen displays three bar graphs. By default, from left to right, the graphs display
Utility Voltage data, Output Voltage data, and Battery Capacity data.
You can use the “Monitoring Preferences” dialog box to change a bar graph to display any of
the following: Battery Capacity, Run Time, Utility Voltage, Output
Voltage, UPS Load, or Battery Volts. See Monitoring Preferences....
The following example and table explain the default bar graphs.
Utility Voltage
The input voltage to the UPS and the High and Low Transfer Points
defined for that voltage. The bottom of the upper gray area is the High
Transfer Point, and the top of the lower gray area is the Low Transfer
Point. If utility voltage reaches the High Transfer Point, or drops to the
Low Transfer Point, the bar color changes to red.
Output Voltage
The voltage that the UPS is supplying to its supported equipment.
Battery Capacity
The battery power remaining, as a percentage of full battery capacity.
User’s Guide
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Chapter 1: PowerChute plus Main Screen
Bar Graph Area
The other bar graphs that you can choose to display are as follows:
Run Time
The number of minutes that the UPS can use battery power to provide output
power. If runtime is reduced to the UPS Low Battery Signal Time
(represented by the dark-gray zone) while the UPS is on battery, the Low
Battery Condition event occurs and the bar color changes to red.
UPS Load
The load on the UPS from its supported equipment, as a percentage of the
total rated load capacity or, on a Symmetra Power Array, as a percentage of
the total load capacity of the UPS Modules installed. If you configured the
Symmetra Power Array for fault tolerance, the UPS load capacity does not
include the redundant UPS Modules that provide that fault tolerance.
If the bar rises into the dark-gray zone, the load level exceeds the UPS rated
load capacity, and the bar color changes to red.
Battery Volts
The UPS battery voltage (VAC). If the bar drops into the lower dark-gray
zone, the UPS battery is weak or a battery charger malfunctioned. If the bar
rises into the upper dark-gray zone, a battery charger malfunctioned. In either
case, the color of the bar changes to red.
User’s Guide
21
Chapter 1: How to
Configure PowerChute
plus
The following sections explain how to configure PowerChute plus:
•
Post-Installation Procedures.
Describes tasks you may need to perform after you install PowerChute plus
•
How to Configure System Shutdown
Describes how to define the time that PowerChute plus will need to save application data,
shut down third-party server and workstation applications (such as Microsoft BackOffice
components, Netscape, and Lotus Notes/Domino) for which you installed PowerChute plus
shutdown support, and shut down the system.
•
Configuration Menu.
Describes how to use the options on the Configuration menu.
Post-Installation Procedures
The following sections explain tasks that you may need to perform before using PowerChute
plus for the first time:
•
How to Set PowerChute plus Permissions
Describes how to control access to your UPS Monitoring Module.
•
How to Configure UPS Monitoring for Windows Terminal Server
Describes how to fully enable PowerChute plus to perform UPS monitoring on a Windows
Terminal Server and on a client computer of a Windows Terminal Server.
•
SMTP Mail Options
Describes how to configure PowerChute plus to use SMTP mail.
•
How to Use the Lotus Notes/Domino Shutdown Utility
Describes how to configure the shutdown.cmd file, if you installed Lotus Notes shutdown
support with PowerChute plus.
•
[SqlShutdown]
Describes how to edit the pwrchute.ini file to include your system’s SQL Server user name
and password, if you installed the SQL Server shutdown component of
BackOffice Shutdown with PowerChute plus.
User’s Guide
20
Chapter 1: How to Configure PowerChute plus
Post-Installation Procedures
•
[ShareUps]
Describes how to edit the pwrchute.ini file to prevent depleting the battery of a simplesignalling UPS during a power failure if that UPS is connected to a Share-UPS that is
configured for Confirmed Shutdown mode.
How to Set PowerChute plus Permissions
By default, PowerChute plus uses PWRCHUTE for the share name of its installation directory
and grants Full Control to the computer’s Administrators group. This allows anyone
in that Administrators group to access the computer’s UPS Service from any network
computer that uses a 5.x version of PowerChute plus.You can give additional access to the UPS
service on a computer by adding individuals or groups to the share named PWRCHUTE on that
computer.
Caution:
Anyone with access to a UPS Service can control system shutdowns and modify critical
PowerChute plus or UPS parameters. See your operating system’s documentation to set
permissions for individuals or groups.
How to Configure UPS Monitoring for Windows Terminal
Server
After you install PowerChute plus on a Windows Terminal Server, you must perform additional
configuration tasks to fully enable PowerChute plus:
•
To enable PowerChute plus on that server to monitor its own UPS, see How to Enable
Local Monitoring of the Server.
•
To enable PowerChute plus, installed on the server, to be run from a client machine, see
How to Enable a Client to Run PowerChute plus.
How to Enable Local Monitoring of the Server
Until you enter the following command, PowerChute plus installed on the Windows Terminal
Server will be unable to monitor that server’s own UPS. Enter the command at the MS-DOS
prompt from the PowerChute installation directory (C: \Program Files\Pwrchute by default):
Register pwrchute.exe /system
User’s Guide
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Chapter 1: How to Configure PowerChute plus
How to Configure System Shutdown
How to Enable a Client to Run PowerChute plus
To enable PowerChute plus to be used from a computer that is a client of a Windows Terminal
Server, perform the following steps after you install PowerChute plus on that server.
1.
Decide who will perform the UPS monitoring. To enable any individual or group other than
the Administrators group to perform the monitoring, you must change the permissions on
the share named PWRCHUTE on the Windows Terminal Server. See How to Set
PowerChute plus Permissions.
2.
Create a new connection by using the Client Connection Manager on the client computer.
Use the following guidelines as you follow the on-screen instructions.
a.
For the description of the connection, enter PowerChute plus.
b.
For the name of the server, use the name of the Windows Terminal Server.
c.
If a single user account will perform the UPS monitoring, select the option for
automatic login, and enter the login information for that account (user name, password,
and domain). If you do not select automatic login, any user attempting to use the
connection that you create will be prompted for login information.
Note:
Unless you changed the permissions on the share named PWRCHUTE on the
Windows Terminal Server, only an administrative account will be able to use this
connection.
d.
Choose 640 by 480 as the window size. (Choosing a larger window size will not
increase the size of the PowerChute plus window.)
e.
Choose the option to connect directly to a program, and enter pwrchute.exe as the
program file name.
f.
For the program’s working directory, enter the path to the Window Terminal Server’s
PowerChute installation directory (C:\Program Files\Pwrchute, if you
installed PowerChute plus to the default directory).
g.
Choose the program group in which to place the icon for the new application.
When you finish creating the new connection, the Client Connection Manager saves it in the list
of connections.
How to Configure System Shutdown
The following sections explain how to configure your system so that PowerChute plus can
perform an appropriate and safe system shutdown.
•
Overview of System Shutdown
•
How to Set the Notification Period to Delay the System Shutdown Starting Event
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Chapter 1: How to Configure PowerChute plus
How to Configure System Shutdown
•
How to Determine and Set the Times Needed for Safe System Shutdown
Overview of System Shutdown
When configured correctly, PowerChute plus performs a safe system shutdown of your
computer system. A safe system shutdown saves previously unsaved data and prevents data
corruption. In a safe system shutdown, the following actions occur:
•
Server and workstation applications such as Lotus Notes/Domino, Microsoft BackOffice,
and Netscape are shut down in an orderly manner.that prevents data corruption.
•
Data in open files of other applications is saved.
•
The operating system performs its entire shutdown sequence without interruption
The sections that follow use these terms to explain how to configure safe system shutdown:
Term
Definition
Details
Notification
Period
The period of time that you can
set to delay the start of a safe
system shutdown.
The notification period has two purposes:
Shutdown
Delay
The period of time that you can
set to delay the shutdown of the
operating system so that
PowerChute plus can perform
pre-shutdown tasks.
•
It provides time for users and
administrators to be notified of the
impending shutdown.
•
If the cause of the shutdown is
corrected (for example, if input power
is restored after a UPS On Battery
event), PowerChute plus cancels the
shutdown.
The Shutdown Delay provides time for
PowerChute plus to do the following:
•
Run a command file to shut down
server and workstation applications
such as Lotus Notes/Domino,
Microsoft BackOffice, and NetScape.
•
Save data in open files of other
applications.
The default is 60 seconds.The shutdown
cannot be cancelled during the Shutdown
Delay.
UPS Turn Off
Delay
The period of time that begins at
the start of operating system
shutdown, and ends when the
UPS turns off its output power.
User’s Guide
23
The entire shutdown of the operating
system must occur during this time. (The
default is 180 seconds.)
Chapter 1: How to Configure PowerChute plus
How to Configure System Shutdown
UPS Low
Battery Signal
Time
The minimum number of minutes
of battery runtime that the UPS
needs to perform the essential
tasks of a safe system shutdown
If UPS battery runtime is depleted to the
UPS Low Battery Signal Time (2 minutes
by default), PowerChute plus interrupts the
notification period and immediately begins,
in order, the following three delays:
•
Any delay configured for the Low
Battery Condition event.
•
The Shutdown Delay
•
The UPS Turn Off Delay
The UPS then turns off its power outlets.
How to Set the Notification Period to Delay the System
Shutdown Starting Event
When a PowerChute plus event occurs for which the Shut Down Server action is selected, that
event causes the System Shutdown Starting event to occur. When the System Shutdown
Starting event occurs, you cannot cancel the shutdown.
To postpone an immediate shutdown in response to a PowerChute plus event, you can set a
notification period for the Shut Down Server action for that event. Events have a notification
period configured by default. UPS On Battery has the longest default notification period, 300
seconds.
The notification period has two purposes:
•
To notify administrators and users of the impending shutdown
•
To cancel the shutdown if the cause of the event is corrected (for example if input power
returns after a UPS On Battery event.)
For more information, see How to Configure Event Actions, especially the sections How to
Shut Down a Server, How to Notify Administrators, and How to Notify Users.
The notification period that you set for any event except the System Shutdown Starting event
cannot interfere with a safe system shutdown. PowerChute plus will always interrupt the
notification period if the UPS is running on battery and has only enough runtime remaining to
perform essential shutdown tasks.
Example
When the UPS switches to battery power, you want PowerChute plus to wait before generating
the System Shutdown Starting event so that users can be notified of an impending shutdown
and so that the shutdown will be cancelled if input power returns quickly.
The default notification period of 300 seconds for the UPS On Battery event is probably
sufficient for your needs.
User’s Guide
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Chapter 1: How to Configure PowerChute plus
How to Configure System Shutdown
How to Determine and Set the Times Needed for Safe
System Shutdown
To shut down your system safely, PowerChute plus requires that the UPS have enough runtime
to perform two tasks:
•
Preserve the data integrity of workstation and server applications before shutting down the
operating system. PowerChute plus performs this task during the Shutdown Delay for the
System Shutdown Starting event.
•
Shut down the operating system. PowerChute plus performs this task during the UPS Turn
Off Delay.
The time needed for those two tasks determine whether you need to change the default settings
for a low battery shutdown.
The following sections explain how to make sure that the values specified for all shutdownrelated tasks are sufficient for the needs of your system.
•
The Shutdown Delay
•
UPS Turn Off DelayThe Time Needed for Operating System Shutdown
•
The Time Needed for Low Battery Shutdown
The Shutdown Delay
The shutdown delay for the System Shutdown Starting event (60 seconds by default) provides
time for PowerChute plus to do the following tasks:
•
Save data in open applications, if the Enable Application Shutdown check box in the
“Application Shutdown Parameters” dialog box is selected (the default setting).
•
Run the shutdown.cmd file to shut down third-party server and workstation applications
(such as Microsoft BackOffice components, Netscape, and Lotus Notes/Domino) for which
APC’s shutdown support was selected during PowerChute plus installation. For
information on how to configure the shutdown.cmd file to run when the System
Shutdown Startingevent occurs, see How to Use the shutdown.cmd File.
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Chapter 1: How to Configure PowerChute plus
How to Configure System Shutdown
You set this delay either in the “Shut Down Server” dialog box for the System Shutdown
Starting event or in the “Application Shutdown” parameters dialog box. If you change this
delay in one or these dialog boxes, it also changes in the other.
Caution:
If this delay is too short, the operating system will begin to shut down before data
integrity is ensured.
Use the procedure in the following table to determine whether you need to increase the default
shutdown delay (60 seconds). Include shutdown times for Netscape, BackOffice, and Lotus
Notes/Domino only if you selected shutdown support from these third-party server and
workstation applications when you installed PowerChute plus.
Note:
Do not use this procedure to calculate delays needed for a Back-UPS. The default delay of
60 seconds for the System Shutdown Starting event and the default UPS Turn Off Delay
setting of 2 minutes (which is set by dip switches on the Back-UPS) provide enough time
for PowerChute plus to shut down a system that a Back-UPS is designed to support.
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Chapter 1: How to Configure PowerChute plus
How to Configure System Shutdown
Action
Time in Seconds
Allow 10 seconds for variations in shutdown time due to the activity level of
the applications and servers and the overall system load.
10
Add 10 seconds for Netscape shutdown
___
Calculate the time needed to shut down BackOffice components:
•
Allow 5 seconds for SNA Server Shutdown.
•
Allow 10 seconds for IIS Shutdown, which shuts down Internet
Information Server.
•
For Exchange Shutdown, SMS Shutdown, and SQL Server
Shutdown, measure the time required to shut down these components on
your system. You can use the following commands to perform sample
shutdowns.
- The command shutback Exchange for Microsoft Exchange
- The command shutback SMS for SMS.
- The command shutback SQL for SQL Server Shutdown.
Enter the total time needed for BackOffice shutdown here.
___
Measure the time needed to shut down your system’s Lotus Notes/Domino
server. You can use one of the following commands to perform a sample
shutdown.
•
If the server runs as an application on the same drive as PowerChute plus,
use the following command.
shutnote
•
If the server runs as an application on a different drive from PowerChute
plus, include the server’s full path name in the command.
shutnote Lotus_Notes_Server_Directory_Path
•
If the server runs as a Windows NT, Windows 2000, or Windows XP
service, use the following command, in which Lotus_Notes_Service is the
name of the service.
net stop "Lotus_Notes_Service"
Enter the time needed for Lotus Notes/Domino shutdown here.
___
Record the sum of the shutdown times here.This is the time required to run the
file shutdown.cmd on your system.
___ Total
Estimate the maximum number of open files that the PowerChute plus
application shutdown feature will need to save, and multiply that number by 6.
(PowerChute plus requires 6 seconds to save each file.)
___ Total
Record the higher of the two total delay values here. Do not add them
together.
This is the Shutdown Delay needed.
User’s Guide
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___ Delay
Chapter 1: How to Configure PowerChute plus
How to Configure System Shutdown
Only if the Delay in the last row of the table exceeds 60 seconds, perform the following steps
to set a new shutdown delay:
1.
Select Application Shutdown Parameters... from the Configuration menu.
2.
Change Shutdown Delay to the new value.
Note:
This Shutdown Delay value in the “Application Shutdown Parameters” dialog box is
the same value as the delay in the “Shut Down Server” dialog box for the System
Shutdown Starting event. If you change this delay in one or these dialog boxes, it also
changes in the other.
3.
Click OK.
Example
You routinely run Internet Information Server, SMS, and a Lotus Domino server on your
system, and you expect that no more than 6 files might be open in other applications at the time
of a power failure.
You have measured the actual time required to shut down SMS and Lotus Domino on your
system.
You calculate the needed Shutdown Delay as follows:
•
Allow 10 seconds for variations in activity level and system load on your system.
•
Add the standard 10 seconds required for Internet Information Server to shut down.
•
Add the 13 seconds you determined is necessary for SMS to shut down.
•
Add the 18 seconds you determined was necessary for Lotus Domino to shut down.
The total time you need to allow for the shutdown.cmd file to run, which shuts down Internet
Information Server, SMS, and Lotus Domino, is 51 seconds. This is less than the default
Shutdown Delay of 60 seconds that provides time to save data in 10 open files in other
applications. Therefore, the default Shutdown Delay is sufficient for your system.
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Chapter 1: How to Configure PowerChute plus
How to Configure System Shutdown
The Time Needed for Operating System Shutdown
The UPS Turn Off Delay, defined in the “UPS Shutdown Parameters” dialog box, identifies
how much time is available for PowerChute plus to shut down the operating system. The default
value, 180 seconds, is sufficient to shut down Windows NT, Windows 2000, or Windows XP.
Caution:
If you reduce the UPS Turn Off Delay to a time that is too short, the UPS will turn off
before the operating system is shut down completely and safely.
The Time Needed for Low Battery Shutdown
PowerChute plus will always shut down your system when the Low Battery Condition event
occurs and input power is not restored during the notification period specified for that event’s
Shut Down Server action (30 seconds by default).
•
You cannot disable the Shut Down Server action for the Low Battery Condition event.
•
The Low Battery Condition event always cancels any longer delay already occurring for
the UPS On Battery event.
Therefore, if you configure a low battery shutdown correctly, PowerChute plus will always have
enough runtime to perform a safe shutdown, unless you ignored warnings that a UPS battery is
discharged or needs to be replaced.
Two settings determine how much runtime remains when a low battery shutdown begins:
•
The UPS Low Battery Signal Time specified in the “UPS Shutdown Parameters” dialog
box. The default is 2 minutes (120 seconds). When the UPS runs on battery until the
available runtime is reduced to the UPS Low Battery Signal Time, the Low Battery
Condition event occurs.
•
The delay defined for the Shut Down Server action for the Low Battery Condition event.
This delay postpones the start of a low battery shutdown for the specified number of
seconds. (30 seconds by default).
By default, these two settings provide 90 seconds of runtime when the System Shutdown
Starting event begins in response to the Low Battery Condition event (120 seconds minus the
30-second delay):
Use the procedure in the following table to determine whether the default settings for a low
battery condition provide enough runtime to safely shut down your system.
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Chapter 1: How to Configure PowerChute plus
How to Configure System Shutdown
Action
Time in Seconds
Record the Shutdown Delay that you set in The Shutdown Delay. This delay
time is displayed in the “Application Shutdown Parameters” dialog box and in
the “Shut Down Server” dialog box for the System Shutdown Starting event.
___
Use the default UPS Turn Off Delay.
180
Record any runtime that you want to conserve.1
___
The total number of seconds recorded in the right-hand column is the runtime
your UPS must have when a System Shutdown Starting event occurs while
the UPS is running on battery power.
___ Total
1
This extra runtime is recommended only for a Matrix-UPS or Smart-UPS DP. For other UPS
models, you can use the UPS Wakeup Delay (Capacity) field in the “UPS Shutdown
Parameters” dialog box to delay system restart until the UPS battery capacity is restored. See
UPS Wakeup Delays: Time and Capacity.
If the total in the preceding table is more than 90 seconds, change your configuration so that the
UPS Low Battery Signal Time minus the delay for the Shut Down Server action of the Low
Battery Condition event equals the runtime required.
The following examples show two ways to configure a required runtime of 102 seconds to
perform a low battery shutdown. In both cases, the system will begin to shut down when the
UPS is running on battery and only 102 seconds of runtime remain.
Example 1
To provide 102 seconds of runtime for a low battery shutdown without changing the UPS Low
Battery Signal Time, use the following settings:
1.
Use the default value for UPS Low Battery Signal Time (2 minutes)
2.
Change the delay for the Shut Down Server action of the Low Battery Condition event
to 18 seconds.
The default UPS Low Battery Signal Time minus the 18-second delay equals 102 seconds of
available runtime.
Example 2
To provide 102 seconds of runtime for a low battery shutdown by increasing the UPS Low
Battery Signal Time, use the following settings:
1.
Change the UPS Low Battery Signal Time in the “UPS Shutdown Parameters” dialog box
to 5 minutes (300 seconds).
2.
Change the delay for the Shut Down Server action of the Low Battery Condition event
to 198 seconds.
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Chapter 1: How to Configure PowerChute plus
Configuration Menu
The UPS Low Battery Signal Time (300 seconds) minus the 198-second delay equals 102
seconds of available runtime
Configuration Menu
The following sections describe the Configuration menu options:
Note:
See How to Configure PowerChute plus Events for descriptions of the Event Actions...
and Event Users... options.
•
Scheduled Tests and Shutdowns...
•
UPS Operating Parameters...
•
UPS Shutdown Parameters...
•
Communication Parameters...
•
Application Shutdown Parameters...
•
Fault-Tolerance Data...
•
Measure-UPS Parameters...
Note:
Measure-UPS Parameters is disabled if an Environmental Monitoring or MeasureUPS accessory is not attached.
•
Monitoring Preferences...
Note:
The values shown in this guide are examples and may not match those for the UPS you are
monitoring.
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Chapter 1: How to Configure PowerChute plus
Configuration Menu
Scheduled Tests and Shutdowns...
This option opens the “Smart Scheduling” dialog box, which you use to schedule UPS self-tests,
system shutdowns, and runtime calibrations. You can schedule an event to occur during the first
week of each month (Monthly Recurring), every week (Weekly Recurring), or on a
date you specify (Specific Date event).
Caution:
Runtime calibrations deeply discharge UPS batteries, which can leave a UPS
temporarily unable to support its equipment if a power failure occurs. Frequent
calibrations reduce the life of batteries. Therefore, schedule calibrations only as
Specific Date events to occur annually or semi-annually. Also perform a
calibration whenever you increase significantly the load that the UPS is supporting.
The following sections explain how to add, delete, and edit events:
•
How to Schedule an Event
•
How to Schedule Multiple Events Simultaneously
•
How to Correct Event Conflicts
•
How to Delete an Event
•
How to Edit an Existing Event
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Chapter 1: How to Configure PowerChute plus
Configuration Menu
How to Schedule an Event
This section describes how to schedule a shutdown that starts every Friday at 18:30 and ends
every Monday at 07:15. The procedure for scheduling a self-test or calibration is similar.
1.
Click Shutdown to open the “Add New Event” dialog box.
2.
Select Weekly Recurring for Mode.
3.
Select Friday in the On field. (For Specific Date events, the On field displays a
modifiable date.)
4.
Select 18:30 in the At field.
5.
Select Monday in the To field. (You can use the To field only when scheduling a
shutdown.)
6.
Select 07:15 in the At field.
Note:
You cannot schedule a shutdown shorter than six minutes.
7.
If the dialog box is configured correctly with the values shown below, click OK.
If the shutdown conflicts with an existing event, see How to Correct Event Conflicts.
If the shutdown does not conflict with an existing event, PowerChute plus does the following:
•
Exits to the “Smart Scheduling” dialog box.
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Configuration Menu
•
In the calendar, adds a bar that begins each Friday at 18:30 and ends each Monday at 07:15.
Note:
In the calendar, triangles indicate self-tests, and circles indicate runtime calibrations.
How to Schedule Multiple Events Simultaneously
This section describes how to schedule a self-test to occur every Monday, Tuesday, Wednesday,
and Thursday at 12:00 noon and every Friday at 1:00 pm. The procedure for scheduling multiple
shutdowns is similar,
Note:
Do not use this procedure to schedule runtime calibrations. Schedule runtime calibrations
only as Specific Date events to occur no more frequently than semi-annually or
annually, unless you change the UPS load significantly.
1.
Select Weekly Recurring from the mode selector at the upper left.
-
Specific Date allows you to schedule an event to occur on one of more of the
seven dates visible in the calendar.
-
Monthly Recurring allows you to schedule an event to occur on one or more days
during the first week of each month.
2.
Be sure that the calendar displays no past dates.
3.
Click the Midday hour button to highlight the 12:00 cells visible in the calendar.
4.
Click Self Test to open the “Create Multiple Events” dialog box:
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Configuration Menu
5.
If a Weekly Recurring shutdown is already scheduled for Saturday and Sunday, a
conflict will prevent you from scheduling any of these self-tests because shutdowns have a
higher priority. (See How to Correct Event Conflicts.) To solve this problem, delete the
self-tests for Saturday and Sunday from the list.
-
Highlight the entry for Saturday, and click Remove.
-
Highlight the entry for Sunday, and click Remove.
6.
Highlight the entry for Friday, and click Edit to open the “Multiple Event Edit” dialog box:
7.
Change Start At: to 13:00 (Event Lasts: is used for shutdowns only).
8.
Click OK.
9.
Select This One to change the self-test for Fridays only. (All changes all the self-tests you
are scheduling to 1:00 pm):
10. Click OK in the “Create Multiple Events” dialog box.
If any of the self-tests conflict with an existing event, see How to Correct Event Conflicts.
In none of the self-tests conflict with an existing event, PowerChute plus does the
following:
a.
Exits to the “Smart Scheduling” dialog box.
b.
Adds a triangle in the Midday cell for every Monday, Tuesday, Wednesday, and
Thursday.
c.
Adds a triangle in the 13 cell for every Friday.
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Configuration Menu
How to Correct Event Conflicts
The following list identifies the priorities assigned to Smart Scheduling events, from highest to
lowest priority:
1.
Specific Date Shutdown
2.
Weekly Recurring Shutdown
3.
Monthly Recurring Shutdown
4.
Specific Date Calibration
5.
Specific Date Self Test
6.
Weekly Recurring Calibration
7.
Weekly Recurring Self-Test
8.
Monthly Recurring Calibration
9.
Monthly Recurring Self-Test
Event conflicts are handled as follows:
•
If the existing event has a higher priority, you cannot schedule the new event.
•
If the existing event has a lower priority, you can choose to override the existing event.
When the existing event has a higher priority, or when you do not want to override an existing
lower-priority event, do one of the following:
•
Change the time or date for the new event.
•
If you are creating a set of events (as described in How to Schedule Multiple Events
Simultaneously), delete or edit any conflicting events in the list of multiple events.
•
Cancel scheduling the new event until you have edited or deleted the existing event. (See
How to Edit an Existing Event and How to Delete an Event.)
How to Delete an Event
To delete a single event, do the following:
1.
At the upper left, select the mode the event uses (Specific Date, Weekly
Recurring, or Monthly Recurring).
2.
Select the calendar cell that contains the event’s symbol or, for a shutdown, any part of the
symbol.
3.
If only the event you want to delete is active (shown in color), click Delete.
4.
If multiple events are active, highlight the event you want to delete in the list of events, and
click Delete.
For a recurring event, PowerChute plus removes all occurrences of the event from the calendar.
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Configuration Menu
In one or more cells, you can delete simultaneously all events that use the same scheduling
mode.
1.
In the calendar, drag the mouse pointer across all cells that contain events you want to
delete.
2.
Drag the mouse pointer down the listed events to select all events you want to delete.
3.
Click Delete.
4.
In the confirmation box, click Yes.
When you finish deleting events, click OK.
How to Edit an Existing Event
Use the following steps to edit an existing event:
1.
At the upper left, select the mode the event uses (Specific Date, Weekly
Recurring, or Monthly Recurring).
2.
Find the calendar cell that contains the event’s symbol or, for a shutdown, any part of the
symbol, and open the “Edit Event” dialog box as follows:
3.
-
If only the event you want to edit is active (shown in color), double-click in the cell.
-
If multiple events are active, double-click the event in the list of events.
In the dialog box, change any of the values.
Note:
You cannot schedule a shutdown shorter than six minutes.
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Configuration Menu
4.
Click OK.
If your changes cause an event conflict, see How to Correct Event Conflicts.
If there is no event conflict, PowerChute plus does the following:
a.
Exits to the “Smart Scheduling” dialog box
b.
Updates the Event Calendar.
UPS Operating Parameters...
You can use this option only for a UPS that is using smart-signalling. The “UPS Operating
Parameters” dialog box contains the following:
•
Values that you cannot change:
Field Name
•
Value
Firmware Revision
The revision number for the UPS firmware
UPS Serial Number
The UPS serial number
UPS Manufacture Date
The date when the manufacturing of this UPS was completed
Values that you can change to affect how the UPS operates:
-
High and Low Transfer Points
-
Sensitivity
-
Nominal UPS Output
-
UPS ID
-
Last Battery Replacement
-
External Battery Packs
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Configuration Menu
Note:
Some values are specific to UPS models and operating voltages.
High and Low Transfer Points
The High Transfer Point defines the upper threshold and the Low Transfer Point defines the
lower threshold for the input voltage that a UPS will accept for on-line operation.
The Utility Voltage bar graph displays the transfer point values. The dark gray area at the top
identifies the High Transfer Point (in the following example, 132); the dark-gray area at the
bottom identifies the Low Transfer Point (in the following example, 103). When the input
voltage is outside the light-gray range set by the thresholds, the green bar becomes red.
For more information about the transfer points, see the following sections:
•
High Transfer Point
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Configuration Menu
•
Low Transfer Point
•
How to Use the Transfer Point Parameters
High Transfer Point
If the input voltage equals or exceeds this setting, the UPS does one of the following:
•
A Back-UPS Pro, PowerStack, or newer Smart-UPS (except Smart-UPS DP) uses AVR
Trim to reduce the voltage to a level that the UPS can use. However, if the voltage increases
to 12% or more above the High Transfer Point, the UPS switches to battery operation.
•
All other UPS models switch to battery operation.
Low Transfer Point
If the input voltage drops to or below this setting, the UPS does one of the following:
•
A Back-UPS Pro, PowerStack, or Smart-UPS (except Smart-UPS DP) uses AVR Boost to
increase the voltage to a level the UPS can use. However, if the voltage drops too far below
the Low Transfer Point (30% or more for a Back-UPS Pro, PowerStack, Smart-UPS 420,
or Smart-UPS 620, and 12% or more for other Smart-UPS), the UPS switches to battery
operation.
•
All other UPS models switch to battery operation.
How to Use the Transfer Point Parameters
If the supported equipment can tolerate a wide voltage range for on-line operation, you can
safely increase the High Transfer Point value and decrease the Low Transfer Point value.
Note:
You cannot change the transfer points for a Symmetra Power Array, Matrix-UPS or
Smart-UPS DP because the UPS uses an Automatic Voltage Regulator.
A wider range reduces the number of times the UPS switches to battery operation, especially in
areas where the input voltage is unstable or is chronically high or low.
Note:
See Sensitivity to decrease further the number of times your UPS switches to battery
operation.
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Configuration Menu
Sensitivity
The Sensitivity parameter controls how the UPS reacts to distortions in the input voltage. If the
value is High (the default), the UPS switches to battery operation in response to distortions that
are more minor than if the value is Medium or Low.
Note:
For Symmetra Power Array, Matrix-UPS and Smart-UPS DP models, which adapt
automatically to the quality of the input voltage, Auto Sensitivity is the only
Sensitivity setting available.
If your UPS switches frequently to battery operation, try changing the Sensitivity value:
1.
Close any open applications.
2.
Change the Sensitivity value to Medium or Low.
3.
Test the new setting by removing the input power from the UPS.
Note:
If the system reboots, reset Sensitivity to a higher value (Medium instead of Low, or
High instead of Medium) because the equipment is sensitive to input line distortion.
See How to Use the Transfer Point Parameters to decrease further the number of times your
UPS switches to battery operation.
Nominal UPS Output
This parameter defines the output voltage of the UPS when it is on battery. A 120 VAC UPS
always uses the value 115. All other UPS models allow you to select the value.
For Nominal UPS Output, select the voltage that is closest to the typical input voltage, so that
no major voltage change occurs when the UPS switches to battery operation.
If you change a Matrix-UPS to use a different input voltage (for example, 208V instead of
240V), select the Nominal UPS Output value appropriate to the new setup:
•
For 240V, use 220, 230, or 240.
•
For 208V, use 208.
UPS ID
Use this field to assign a unique name, up to eight alphanumeric characters in length, to your
UPS.
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Configuration Menu
Last Battery Replacement
Use this field to identify the date on which the UPS battery was last changed.
External Battery Packs
This field provides the following information:
•
For a Symmetra Power Array, Matrix-UPS or Smart-UPS XL, the number of external
battery packs attached to the UPS.
•
For a Smart-UPS DP, the total number of battery packs (internal and external) attached to
the UPS.
PowerChute plus uses the value in this field when calculating UPS runtime for those models
with external batteries and disables this field for all other models.
For some UPSs the field updates automatically, but for other UPSs you must update the value
•
For a Matrix-UPS or Symmetra Power Array, the value changes automatically when you
add or remove a battery pack.
•
If you add or remove a battery pack from a Smart-UPS XL or a battery string from a
Smart-UPS DP, you must change the value to ensure accurate calculation of runtime
by.PowerChute plus. For a Smart-UPS DP, because the value applies to all battery
packs, both internal and external, for this UPS only, choose the value for this field as
follows:
-
Enter 02 if you have the SUDPBP1 external battery pack.
-
Enter 03 if you have the SUDPBP2 external battery pack.
-
Use the default value, 01 if you have no external battery cabinet.
UPS Shutdown Parameters...
You can select this option only for a UPS that is using smart-signalling. In the “UPS Shutdown
Parameters” dialog box, the following fields define how the UPS reacts when input power fails
and when input power returns.
•
UPS Low Battery Signal Time
•
UPS Turn Off Delay
•
UPS Wakeup Delays: Time and Capacity
•
UPS Audible Warning
•
Automatic Reboot
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Configuration Menu
UPS Low Battery Signal Time
This field defines when a Low Battery Condition event occurs for a UPS that is on battery, or
when a UPS Battery Is Discharged event occurs for a UPS that is on line, based on the runtime
remaining. For example, with a value of 02 minutes (the default), a Low Battery Condition
occurs when a UPS is running on battery power and only 2 minutes of runtime remains available
to shut down the system. PowerChute plus always initiates a shutdown in response to a Low
Battery Condition.
By default, PowerChute plus does not initiate a shutdown for a UPS Battery Is Discharged
event.
See How to Configure Event Actions for information about how to set the PowerChute plus
response to UPS events.
The Run Time bar graph displays the Low Battery Signal Time (in the following example, 7
minutes). If the runtime remaining drops to or below the Low Battery Signal Time, the green
bar changes to red.
Note:
See Monitoring Preferences... to select which bar graphs the main screen displays.
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Configuration Menu
UPS Turn Off Delay
This field defines how long (in seconds) a UPS waits before turning off its output power after
PowerChute plus signals the UPS to shut down. The default is 20 seconds.
UPS Wakeup Delays: Time and Capacity
When input power returns, if Automatic Reboot is enabled, the UPS turns on its output power
after both of the following occur.
•
The UPS waits the number of seconds specified as UPS Wakeup Delay (Time). You can
use this delay to allow other equipment to start before the UPS turns on.
•
The UPS waits until the battery recharged to the percentage of full capacity specified as
UPS Wakeup Delay (Capacity). You can use this delay to make sure the UPS has enough
capacity to provide output power if another power failure occurs.
Note:
The default value is 0 for both fields, allowing the UPS to turn on as soon as input power
returns.
For a Matrix-UPS and Smart-UPS DP, UPS Wakeup Delay (Capacity) is disabled. To reserve
sufficient battery capacity for a Matrix-UPS to supply output power if another power failure
occurs, increase the UPS Low Battery Signal Time instead.
UPS Audible Warning
This field defines when the UPS uses an audible alarm in response to power problems.
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Configuration Menu
Value
When the UPS Will Beep
Power Fail (the default)
When a power failure occurs, and periodically while the UPS is on
battery
Power Fail + 30
Only when a power failure lasts 30 seconds or longer.
At Low Battery
Only when a Low Battery Condition occurs
Never Beep
Never
Automatic Reboot
When Automatic Reboot is enabled (the default), the UPS turns on its output power
automatically when power returns after a power failure that resulted in a system shutdown. (See
UPS Wakeup Delays: Time and Capacity for information on how to delay the return of output
power.
When Automatic Reboot is disabled, you must use the UPS on/off switch to turn the UPS on
again. Use this setting to prevent a UPS from repeatedly turning its output power on and off
when input power is unstable or in geographic areas where frequent power outages occur.
Communication Parameters...
This option opens the “Communication Parameters” dialog box. The following sections
describe how to use this dialog box:
•
UPS Communications Options
•
Paging Modem Options
•
SMTP Mail Options
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Configuration Menu
UPS Communications Options
If the UPS model was specified correctly during installation, the default selection of Simple
Signalling or Smart Signalling is correct. Change this value only if APC Technical Support
instructs you to change it.
•
Simple Signalling is selected for UPS models (such as a Back-UPS) that do not support
smart-signalling.
•
In all other cases, Smart Signalling is selected.
The Communications Port field identifies the port that connects the UPS to your computer.
The default is the communications port specified or detected during installation. Change this
value only if you connect the UPS communications cable to a different port at your computer.
Paging Modem Options
PowerChute plus can use a paging modem to notify users about events.
Use the following fields to affect how a paging modem operates:
1.
Select Pulse or Tone to match the type of dialing your telephone uses.
2.
Use Communications Port to identify which port the paging modem uses.
3.
Use Initialization to identify the initialization string used by the modem, unless the modem
is Hayes-compatible. See your modem manual for information on initialization strings and
Hayes-compatibility.
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Configuration Menu
4.
Choose the modem’s Baud Rate from the available options: 300, 1200, 2400, 9600,
14400, and 19200.
For information on configuring notification by a pager, see How to Define Event Users and
How to Use the “Pager Services” Dialog Box.
SMTP Mail Options
Use the SMTP Mail fields to configure PowerChute plus to use SMTP mail to send e-mail
notification messages, as follows:
1.
Use SMTP Server Name to identify the name of your SMTP server. For example:
mail.server3.com
2.
Use SMTP Account Name to identify the user’s e-mail account name on the SMTP server.
For example:
[email protected]
3.
Use SMTP Domain Name to identify the domain on which the SMTP server runs. For
example:
server3.com
Application Shutdown Parameters...
This option opens the “Application Shutdown Parameters” dialog box, which contains the
following fields:
•
Enable Application Shutdown
•
Shutdown Delay
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Configuration Menu
Enable Application Shutdown
Applications that have automatic save features will save data periodically but not immediately
before a shutdown occurs. With Enable Application Shutdown selected (the default),
PowerChute plus can save application data in multiple open files before every system shutdown.
Caution:
If you disable this feature, unsaved application data is lost whenever PowerChute plus
shuts down your system.
Shutdown Delay defines the time available to save data in open files before a shutdown occurs
To help make sure that the Shutdown Delay provides enough time, do not leave files open
needlessly.
PowerChute plus can save the data of an application file only in the following cases:
•
The application is not a DOS application.
•
The file was saved at least once so that a name is associated with it.
•
The application has a File menu with a Save option, and requires no additional information
or action to save the file. For example, never leave a file unattended with a dialog box open,
or in a state such as “print preview” that would prevent a simple save.
Shutdown Delay
The 60-second default provides enough time to save data in 10 open application files, which is
enough for most systems.
Caution:
If you increased the shutdown delay to more than 60 seconds to allow time for other
shutdown features, as described in The Shutdown Delay, do not reduce the Shutdown
Delay in the “Application Shutdown Parameters” dialog box. Changing the application
shutdown delay also changes the shutdown delay in the “Shut Down Server” dialog box
for the System Shutdown Starting event.
Fault-Tolerance Data...
This option opens the “Fault-Tolerance Data” dialog box, which displays the fault tolerance
level, capacity, and alarm settings of your Symmetra Power Array, and information on the
hardware components that provide the fault tolerance.
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Configuration Menu
The following table describes the fields in the Alarms At area. To change these alarm settings,
see your Symmetra Power Array User’s Guide.
Redundancy Below:
The number of UPS Modules the Symmetra Power Array must have
in excess of the number needed to support the equipment load. For
example, N+1 means that, if the Symmetra Power Array does not
have at least one more functioning UPS Module than the number
needed to support the load, an alarm condition and a Minimum
Redundancy Lost event occur.
The failure or removal of a UPS Module or an increase in the UPS
load can cause this alarm condition.
UPS Load Above:
The maximum load, in thousands of Volt-Amps (kVA), that the UPS
can support without causing an alarm. If the load exceeds this
maximum, an alarm condition and a UPS Output Overload event
occur.
The following table describes the fields in the Operating Status area.
Current Redundancy:
The number of functioning UPS Modules currently installed in
excess of the UPS Modules needed to support the load. For example,
N+2 means that the Symmetra Power Array has two more
functioning UPS Modules than needed.
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Configuration Menu
Maximum UPS
Capacity:
The maximum load, in thousands of Volt-Amps (kVA), that the UPS
can support. For example, a Symmetra Power Array with four
functioning UPS Modules, and no redundancy requirement (faulttolerance level = N), has a current maximum load capability of 16.0
kVA (16,000 Volt-Amps). If you change the redundancy needed by a
Symmetra Power Array with four functioning UPS Modules to N+1,
the Maximum UPS Capacity changes to 12.0 kVA (12,000 VA).
Main Intelligence
Module:
Displays the state of the Main Intelligence Module:
Redundant Intelligence
Module:
•
Installed means that the Main Intelligence Module is
functioning.
•
Not Installed. means that the Main Intelligence Module
failed or has been removed, causing a Main Intelligence Module
Failed or Main Intelligence Module Removed event. If there is
also no functioning Redundant Intelligence Module, a Lost
Communication With UPS event occurs instead.
Displays the state of the Redundant Intelligence Module:
•
Installed means that the Redundant Intelligence Module is
functioning.
•
Not Installed. means that the Redundant Intelligence
Module failed or has been removed, causing a Redundant
Intelligence Module Failed or Redundant Intelligence
Module Removed event. If there is also no functioning Main
Intelligence Module, a Lost Communication With UPS event
occurs instead.
Measure-UPS Parameters...
If an Environmental Monitoring Card or stand-alone Measure-UPS device is being used, this
option opens the “Measure-UPS Parameters” dialog box. Use this dialog box to configure the
card or device to monitor and report ambient temperature, relative humidity, and the state of
external contact closures of safety and security devices.
You can use an Environmental Monitoring Card or stand-alone Measure-UPS device with a
Smart-UPS (except models 420 and 620), Symmetra Power Array, or Matrix-UPS.
With an Environmental Monitoring Card, you can use PowerChute plus to monitor and
configure the following:
•
Ambient temperature and humidity thresholds for the first probe only
•
Contact closure settings for only one sensor for each of the four contact sensor zones. If you
mix normally open and normally closed settings for the same zone, PowerChute plus
recognizes the first sensor only.
The following sections describe the fields in the “Measure-UPS Parameters” dialog box:
•
Thresholds
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Configuration Menu
•
Contacts
Note:
The Firmware Revision field identifies the firmware used by the card or device.
Note:
If the card or deviced is not recording data, or its values are not displayed on the Main
Screen, check the [Devices] section of the pwrchute.ini file to be sure that the
MeasureUps parameter value is Yes.
Thresholds
This area of the dialog box defines upper and lower thresholds for ambient temperature and
relative humidity, The thresholds are enabled by default. The Environmental Monitoring Card
and the stand-alone Measure-UPS use these thresholds to determine if the current temperature
and humidity are within acceptable limits.
Note:
As described in Monitoring Preferences... you can to choose Celsius or Fahrenheit (the
default) to display temperature values on the main screen and in the “Measure-UPS”
dialog box. (PowerChute plus always uses Celsius to record temperatures in the data log.)
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Configuration Menu
The following table identifies the default threshold values:
Low Temperature
68.00 degrees Fahrenheit (20 degrees Celsius)
High Temperature
149.00 degrees Fahrenheit (65 degrees Celsius)
Low Humidity
20.00% relative humidity
High Humidity
80.00% relative humidity
To change an enabled threshold value, type the new value into the field for the threshold. See
the user’s manual for your Environmental Monitoring Card or stand-alone Measure-UPS device
for the temperature and humidity ranges that the card or device can measure.
If the temperature or humidity is outside the range of the thresholds, an Ambient Temperature
Out Of Range or Humidity Out Of Range event occurs.
When the temperature or humidity returns to normal, an Ambient Temperature In Range or
Humidity In Range event occurs.
PowerChute plus also displays ambient temperature and humidity in the Data Fields area of the
main screen, using red to indicate data that is outside the range of the thresholds.
Contacts
This area of the dialog box contains fields you can use to specify the normal condition (Open
or Closed) and a description for each enabled external contact closure.
When the Environmental Monitoring Card or stand-alone Measure-UPS device senses a change
in the condition of an enabled contact, a PowerChute plus event occurs. For example, if a
contact at the door of a remote data center is configured as Contact 1 and as normally closed, a
Contact Zone 1 Alarm event occurs when anyone opens that door. When the door. closes
again, a Contact Zone 1 Normal event occurs.
Perform the following steps to change the values for an enabled contact:
•
Select Open or Closed for the Normal State.
•
In the contact’s Description field, add or change the description. PowerChute plus includes
this description in any messages or any entries in the event log concerning the contact. Do
not include the contact number. The default portion of the message already reports the
contact number.
Monitoring Preferences...
You can select this option only for a UPS that is using smart-signalling. The “UPS Shutdown
Parameters” dialog box provides fields to change how PowerChute plus displays temperature
and to choose the type of data the bar graphs display.
The following sections describe how to use the fields:
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Configuration Menu
•
Temperature Units
•
Bar Graph Type
Temperature Units
Select Celsius or Fahrenheit to define how PowerChute plus displays temperature in the UPS
Temp and Ambient Temp fields on the main screen and in the temperature threshold fields in
the “Measure-UPS” dialog box. (The Ambient Temp field and the “Measure-UPS” dialog box
are available only when a Measure-UPS device is used.)
Bar Graph Type
Use the three Bar Graph Type fields to select any of the following data to be displayed on the
bar graphs of the main screen:
•
Battery Capacity
•
Runtime Remaining
•
Utility Voltage
•
Output Voltage
•
UPS Load
•
Battery Voltage
For more information on the bar graphs, see Bar Graph Area in Chapter 1.
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Chapter 1: How to
Configure PowerChute
plus Events
The following sections describe how to define the PowerChute plus response to events:
•
Overview of Events
•
How to Define Event Users
•
How to Configure Event Actions
Overview of Events
PowerChute plus events range in severity from events that provide information only (severity
1) to events that seriously affect the operation of your computer system (severity 3).
Note:
For descriptions of all PowerChute plus events, see Events Reference.
The following table identifies the actions you can select for an event to configure how
PowerChute plus responds when the event occurs
For this action
PowerChute plus does this
Log Event
Records the event in its event log. See How to Log Events and Data.
Notify
Administrators
Sends a popup message to administrators. See How to Notify
Administrators.
Notify Users
Sends popup messages to users. See How to Notify Users.
Run Command File
Runs an executable file. See How to Run a Command File.
Send E-Mail
Sends an e-mail message. See How to Send E-Mail.
Page Users
Pages users. See How to Page Users.
Shut Down Server
Initiates a shutdown. You cannot configure informational events (severity
1) to use this action.
See How to Shut Down a Server.
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How to Define Event Users
How to Define Event Users
In the “Event Users” dialog box, you define which individual users are eligible to receive
e-mail, paging, or notification (popup) messages from PowerChute plus. When you configure
the Notify Administrators, Notify Users, Send E-Mail, or Page Users action for an event, you
can select only eligible users as specific users to be notified.
You can open the “Event Users” dialog box in the following ways:
•
Select Event Users... from the Configuration menu.
•
Click Edit Users... in one of the following dialog boxes:
-
“Notify Administrators” (See How to Notify Administrators.)
-
“Notify Users” (See How to Notify Users.)
-
“Send E-Mail” (See How to Send E-Mail.)
-
“Page Users” (See How to Page Users.)
The following table describes how to use the “Event Users” dialog box.
To Do This Task
Perform These Actions
Create or revise the list of
notifiable users.
Use the Add, Rename, and Delete buttons.
Define a user as eligible to
receive popup messages.
1.
Select a listed user.
2.
Select Messaging Enabled.
3.
Use Notification Address to specify the user’s network
address.
1.
Select a listed user.
2.
Select Paging Enabled.
3.
Enter the Access Number (telephone number) for the paging
service.
4.
Enter the Access Code for the user’s pager.
5.
Select the Pager Service. (To configure paging services, see
How to Use the “Pager Services” Dialog Box.)
1.
Select a listed user.
2.
Select E-Mail Enabled.
3.
Enter the user’s E-Mail Address.
Define a user as eligible to be
paged.
To define a selected user as
eligible to be sent e-mail.
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Chapter 1: How to Configure PowerChute plus Events
How to Define Event Users
How to Use the “Pager Services” Dialog Box
PowerChute plus uses a modem to send information to numeric pagers; it cannot receive
information from a pager.
Use the “Pager Services” dialog box to identify and configure the available services.
To open the “Pager Services” dialog box, click Edit Services... in the “Event Users” dialog box.
Then use the information in the following table to change the list of available paging services;
(See How to Page Users to configure paging for an event.)
To Do This Task
Perform These Actions
Change the list of services.
Use the Add, Rename, and Delete buttons to modify the list of
services.
Change the delays or the
exit code for a service.
Enter new values for any of the following:
•
Answer Delay, the time PowerChute plus waits to give the
receiving unit enough time to respond to the page.
•
Access Code Delay, the time PowerChute plus waits after
sending the access code until it sends the message.
•
Exit Code, a code that allows the modem and pager to disengage
properly.
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Chapter 1: How to Configure PowerChute plus Events
How to Configure Event Actions
How to Configure Event Actions
The following sections describe how to use the “Event Actions” dialog box to define how
PowerChute plus responds to an event:
•
Event Actions Dialog Box
•
How to Notify Administrators
•
How to Notify Users
•
How to Run a Command File
•
How to Send E-Mail
•
How to Page Users
•
How to Shut Down a Server
Event Actions Dialog Box
Use the Event Actions... option of the Configuration menu to open the “Event Actions” dialog
box, in which you specify how PowerChute plus responds to specific events.
The following table describes how to use this dialog box.
Use This Component
To Perform This Action
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Chapter 1: How to Configure PowerChute plus Events
How to Configure Event Actions
Events
Select the event to configure.
Actions for Selected Event
Define what actions PowerChute plus performs when the
selected event occurs:
Reset to Default Actions...
1.
Clear actions you do not want to use.
2.
Select actions you want to use.
3.
Click Options... to configure a selected action.
Open a dialog box to reset actions to their defaults:
•
This One resets actions for the selected event.
•
All resets actions for all events.
•
Cancel exits without resetting any actions.
How to Notify Administrators
To configure PowerChute plus to send a popup message to specified administrators when an
event occurs, click Options... for the event’s Notify Administrators action, and do the
following:
Action
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Chapter 1: How to Configure PowerChute plus Events
How to Configure Event Actions
1
2
Select the administrators to notify for the event.
•
Use <<Add<< to move a name from Notifiable Users to Administrators to Notify.
•
Use >>Remove>> to move a name from Administrators to Notify to Notifiable Users.
•
Use Edit Users... to define new administrators. (See How to Define Event Users.)
To change the message, edit the Notification Message text.
Note:
Any change affects the message sent to users and administrators, but not the message logged.
3
Use Wait to define how long the event must last (by default, 5 seconds) before PowerChute plus
notifies administrators.
4
Test your changes.
1.
Click Test.
2.
Click Yes when asked, Are you sure?
PowerChute plus does the following:
1.
Sends you the message Notify Administrators test has been initiated.
2.
Waits the number of seconds specified as Wait.
3.
Sends the Notification Message to the administrators listed as Administrators to Notify.
See also Notification Message Format.
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Chapter 1: How to Configure PowerChute plus Events
How to Configure Event Actions
How to Notify Users
You can configure PowerChute plus to send a popup message once, or repeatedly, when an
event occurs. Click Options... for the event’s Notify Users action, and do the following:
Action
1
2
Define which users to notify when the event occurs.
•
All Users
•
Domain Users (all users on the system’s primary domain).
•
Specific Users
-
Use <<Add<< to move a name to Specific Users from Notifiable Users.
-
Use >>Remove>> to move a name from Specific Users to Notifiable Users.
-
Use Edit Users... to define new users. (See How to Define Event Users.)
To change the message, edit the Notification Message text.
Note:
Any change affects the message sent to users and administrators, but not the message logged.
3
Use Wait to define how long the event must last (by default, 5 seconds) before PowerChute plus
notifies users.
4
Select how often to send the message:
•
Notify Once
•
Notify Every number Seconds (by default, Notify Every 30 Seconds).
Note:
For events that use the Shut Down Server action, repeating the message informs users
periodically of how much time remains before the shutdown. See Notification Message
Format.
5
Test your changes.
1.
Click Test.
2.
Click Yes when asked, Are you sure?
PowerChute plus does the following:
1.
Sends you the message Notify Users test has been initiated.
2.
Waits the number of seconds specified as Wait.
3.
Sends the Notification Message to the defined users.
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Chapter 1: How to Configure PowerChute plus Events
How to Configure Event Actions
See also Notification Message Format.
Notification Message Format
Each PowerChute plus event message has two parts:
•
The first part identifies which computer sent the message (NETCOMP1 in the UPS On
Battery example below), and when the message was sent.
•
The second part provides the event text, and, when the event uses the Shut Down Server
action, identifies how much time remains before the shutdown occurs (1 minutes and
50 seconds for the UPS On Battery event in the example below).
Note:
The [PopupText] section of the PowerChute plus initialization file defines the default
notification message text for nine specific events. For all other events, PowerChute
plus uses the text in the [EventText] section. When you change an event’s Notification
Message in either the “Notify Administrators” or “Notify Users” dialog box, the
change affects the message sent, but not the message logged. See [PopupText] and
[EventText] for more information about event messages.
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Chapter 1: How to Configure PowerChute plus Events
How to Configure Event Actions
How to Run a Command File
The Run Command File action enables PowerChute plus to run a .bat, .exe, .cmd, or .com file
when an event occurs. For example, to use any of the options selected at installation that shut
down third-party applications and servers, you must configure the Run Command File action
so that the shutdown.cmd file runs when a System Shutdown Starting event occurs. See
Additional Shutdown Utilities.
Note:
To suppress the display of the DOS Window when PowerChute plus runs a command file,
see [CommandFile].
Use the following steps to configure the Run Command File action for an event.
Action
1 In the “Event Actions” dialog box, select the event from the Events list.
2 Enable the Run Command File action.
3 Click Options... for that action to open the “Run Command File” dialog box.
4 In the Command File field, enter the complete path of the executable file. For example, the “Run
Command File” dialog box below shows that the file pwrfail.bat will run every time the UPS On
Battery event occurs.
Note:
If any folder or file name uses a space, you must enclose the path in quotation marks. For
example: “C:\Program Files\Pwrchute\Pwrfail.bat”.
5 In the Wait field, specify how long the event must last (by default, 0 seconds) before PowerChute
plus runs the command file.
Do not change Wait from its default of 0 seconds if you are configuring the shutdown.cmd file
to run when the System Shutdown Starting event occurs. If you delay running the
shutdown.cmd file, PowerChute plus may not have enough time to shut down safely.
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Chapter 1: How to Configure PowerChute plus Events
How to Configure Event Actions
6
Do the following to test your changes:
1.
Click Test.
2.
Click Yes, when asked, Are you sure?
Caution:
This test will run the command file, performing all commands as if a shutdown were
occurring.
PowerChute plus does the following:
1.
Sends you the message, Run Command File test has been initiated.
2.
Waits the number of seconds specified in the Wait field.
3.
Runs the specified command file.
How to Send E-Mail
To configure PowerChute plus to send an e-mail message when an event occurs, click
Options... for the event’s Send E-Mail action, and do the following:
Action
1
Select the users to receive e-mail when the event occurs.
•
Use <<Add<< to move a user from E-Mail Users to Send E-Mail.
•
Use >>Remove>> to move a user from Send E-Mail to E-Mail Users.
•
Use Edit Users... to define a new user. (See How to Define Event Users.)
2
Use the Additional Mail Message to Send field to add message text of any length to the default
message for the event.
3
Use Wait to define how long the event must last (by default, 10 seconds) before PowerChute
plus sends e-mail.
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Chapter 1: How to Configure PowerChute plus Events
How to Configure Event Actions
4
Test the changes.
1.
Click Test.
2.
Click Yes, when asked, Are you sure?
PowerChute plus does the following:
1.
Sends you the message Send E-Mail test has been initiated.
2.
Waits the number of seconds specified as Wait.
3.
Sends the e-mail message to the selected users.
How to Page Users
To configure PowerChute plus to page users when an event occurs, click Options... for the
event’s Page Users action, and do the following:
Action
1
Select the users to be paged when the event occurs:
•
Use <<Add<< to move a name from Pageable Users to Users To Page.
•
Use >>Remove>> to move a name from Users To Page to Pageable Users.
•
Use Edit Users... to define a new user. (See How to Define Event Users.)
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Chapter 1: How to Configure PowerChute plus Events
How to Configure Event Actions
2
In the Message field, use the default value, which is the unique PowerChute plus ID code for the
selected event.
Note:
APC recommends that you configure paging only for events of severity level 3 (whose ID
Codes begin with 3). See PowerChute plus Events for descriptions of all PowerChute plus
events, including their ID codes and severity levels.
3
Use Wait to define how long the event must last (by default, 0 seconds) before PowerChute plus
pages the selected users.
4
Test the changes.
1.
Click Test.
2.
Click Yes, when asked, Are you sure?
PowerChute plus does the following:
1.
Sends you the message Paging Users test has been initiated.
2.
Waits the number of seconds specified by Wait.
3.
Pages the users identified as Users To Page.
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Chapter 1: How to Configure PowerChute plus Events
How to Configure Event Actions
How to Shut Down a Server
The Shut Down Server action for an event initiates the System Shutdown Starting event to
shut down your system.
Note:
You cannot configure informational events (severity 1)to use the Shut Down Server action.
If an event does not last as long as the delay defined for its Shut Down Server action, a
shutdown will not occur. For example, if the Utility Power Restored event occurs before the
Shut Down Server delay ends for the UPS On Battery event, no shutdown occurs. However,
when the System Shutdown Starting event occurs, you cannot stop the shutdown.
Note:
Because of its fault tolerance and longer available runtime, by default, a Symmetra Power
Array uses the Shut Down Server action for the System Shutdown Starting and Low
Battery Condition events only.
By default, for all UPS models other than Symmetra Power Array, the following events use the
Shut Down Server action.
•
Base Module Fan Failure (Matrix-UPS only)
•
Base Power Supply Failure (Matrix-UPS only)
•
Comm Lost While On Battery
•
Low Battery Condition1,2
•
System Shutdown Starting1
•
UPS On Battery2
•
UPS On Bypass: Failure
•
UPS Output Overload
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Chapter 1: How to Configure PowerChute plus Events
How to Configure Event Actions
1
Note:
You cannot disable the Shut Down Server action for the Low Battery Condition or System
Shutdown Starting events. See How to Determine and Set the Times Needed for Safe
System Shutdown in Chapter 1 for more information about these two events.
2
Caution:
If the Low Battery Condition event occurs, it will interrupt the delay for the Shut Down
Server action for the UPS On Battery event. After a Low Battery Condition shutdown,
your UPS may need to regain sufficient battery capacity to support its equipment load
before turning on its power outlets when power returns. See The Time Needed for Low
Battery Shutdown in Chapter 1 for information about how to calculate and set the
amount of runtime that will remain when a Low Battery Condition begins.
To configure PowerChute plus to shut down your system when an event other than System
Shutdown Starting occurs, click Options... for the event’s Shut Down Server action. Then
use the Begin Shutdown Sequence field to define how long that event must last before
PowerChute plus initiates a shutdown.
The default value for Begin Shutdown Sequence is 300 seconds for the UPS On Battery
event, 60 seconds for the System Shutdown Starting event, and 30 seconds for all other
events.
Caution:
After you set the delays for the System Shutdown Starting and Low Battery Condition
events, do not change these values unless you have changed the shutdown-related tasks
that PowerChute plus must perform. When you must change the delay for either of these
events, always follow the instructions in How to Determine and Set the Times Needed for
Safe System Shutdown.
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66
Chapter 1: Monitoring
and Shutdown
The following sections describe the options of the System menu:
•
Monitor Different Server...
•
Shut Down Server Now...
•
Exit
Monitor Different Server...
This option opens the “Monitor Server” dialog box, the same dialog box that opens when you
start the User Interface Module. To select a UPS to monitor, see How to Select a UPS.
Note:
Monitor Different Server... is disabled when your machine is not connected to a network.
Shut Down Server Now...
Select this option to initiate a system shutdown:
1.
PowerChute plus displays a warning box. For example:
2.
Click OK to open the “Shut Down Server Now” dialog box.
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Chapter 1: Monitoring and Shutdown
Exit
3.
If necessary, change either of the two values displayed.
-
Shutdown Delay defines how long PowerChute plus waits before generating the
System Shutdown Starting event. (The default delay is 900 seconds.) This shutdown
delay provides time for users to receive notification messages. It is not the shutdown
delay for the System Shutdown Starting event, a delay that allows time for saving
application data and running a command file before shutdown.
-
UPS Turn Off Delay defines how long the UPS waits from the time PowerChute plus
instructs the UPS to shut down to the time the UPS actually turns off its output power.
(The default is 180 seconds.) If you change the UPS Turn Off Delay here, it also
changes in the “UPS Shutdown Parameters” dialog box, which is displayed when you
select UPS Shutdown Parameters... from the Configuration menu.
Caution:
If you increase the UPS Turn Off Delay without considering other delay
periods, you might cause PowerChute plus to use all available battery runtime
during a power failure without fully shutting down your system. See How to
Configure System Shutdown in Chapter 1 for information on configuring delay
periods correctly.
4.
Click OK or Cancel Shutdown. If you click OK, the Shut Down Server Now... option
changes to Cancel Server Shutdown, which allows you to cancel the shutdown at any time
during the Shutdown Delay.
Note:
After the UPS shuts down the system, it waits for the UPS Turn Off Delay to finish, and
then turns off. To restore power, you must use the on/off switch at the UPS.
Exit
This option closes the PowerChute plus User Interface Module. The UPS Monitoring Module
continues to monitor the UPS and log data and events.
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Chapter 1: How to Log
Events and Data
The following sections describe how to use the Logging menu options to control how data and
events are logged:
•
Log Options...
•
Open Event Log... and Open Data Log...
•
Print Event Log... and Print Data Log...
Note:
Each UPS event in the Windows NT, Windows 2000, or Windows XP System log has its own
Event ID number that is different from any identifying code that PowerChute plus uses. See
The Operating System Event Viewer for the event codes to use when viewing events with
the operating system’s Event Viewer.
Log Options...
This option opens the “Log Options” dialog box, which you can use to do the following:
•
Disable or enable event or data logging. (Both are enabled by default.)
Note:
If you disable event logging, PowerChute plus cannot log or display the event text for
any event. See Event Actions Dialog Box in Chapter 1 for information about disabling
logging for individual events.
•
•
Identify the full path (drive, path, and file name) for each log file:
-
The default path for the event log is C:\Program Files\Pwrchute\pwrchute.log.
-
The default path for the data log is C:\Program Files\Pwrchute\pwrchute.dat.
Define the maximum file size for each log file. (The default is 50,000 bytes.)
Note:
When a log file reaches its maximum length, PowerChute plus deletes the first onethird of the file and continues logging.
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Chapter 1: How to Log Events and Data
Open Event Log... and Open Data Log...
•
Define the Data Recording Interval for data logging. (The default is 600 seconds, and the
minimum allowed value is 5 seconds.)
Open Event Log... and Open Data Log...
Open Data Log... displays the data log, and Open Event Log... displays the event log. You can
also double-click the Last Events window to open the Event Log.
Note:
The Open Data Log... option is not available for a simple-signalling UPS.
In either dialog box you can do the following:
•
Click Options... to open the “Log Options” dialog box. (See Log Options...)
•
Click Erase... to erase the contents of the log.
•
Click Print... to open the operating system’s “Print” dialog box.
•
Click Done to exit.
The following sections describe what each log records:
•
Event Log Contents
•
Data Log Contents
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Chapter 1: How to Log Events and Data
Open Event Log... and Open Data Log...
Event Log Contents
With logging enabled, PowerChute plus records in the event log the date and time at which an
event occurred and the text associated with that event.
Note:
See Event Descriptions for a list of PowerChute plus events and event texts.
Data Log Contents
At the end of each recording interval, PowerChute plus records in the data log a summary of
power-related information from the UPS and from a Measure-UPS device, if one is attached.
Note:
The Data Recording Interval in the “Log Options” dialog box defines how frequently data
is recorded.
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Chapter 1: How to Log Events and Data
Open Event Log... and Open Data Log...
The “Data Log” dialog box displays data under the following column headings:
Column Heading
Content
Date
Date of the recording (month, day, and year).
Time
Time the recording occurred (hour, minute, and second)
Vmin
Minimum voltage, in volts AC, logged during the recording interval.
Vmax
Maximum voltage, in volts AC, logged during the recording interval.
Vout
Output voltage, in volts AC, from the UPS.
Vbatt
UPS battery voltage.
Freq
UPS output frequency.
Load
Percentage of the UPS rated load that supported equipment used during the
recording interval.
T.ups
UPS temperature in Celsius.
Caution:
A temperature over 75 degrees Celsius indicates a malfunction. Contact
APC Technical Support as listed in the Release Notes.
Note:
If the UPS has no internal temperature sensor, this column is blank.
T.amb
Ambient temperature in Celsius (blank unless an Environmental Monitoring
Card or stand-alone Measure-UPS device is attached).
Humidity
Relative humidity as a percentage of total humidity (blank unless an
Environmental Monitoring Card or stand-alone Measure-UPS device is
attached).
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Chapter 1: How to Log Events and Data
Print Event Log... and Print Data Log...
Note:
To create a graph of past UPS data, use a spreadsheet application such as Microsoft Excel,
following its instructions for graphing comma-delimited data.
Print Event Log... and Print Data Log...
The Print Event Log...and Print Data Log... options each open the operating system’s “Print”
dialog box to enable you to print a log file.
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73
Chapter 1: How to
Perform UPS
Diagnostics
The following sections describe how to use the Diagnostics menu options with a smartsignalling UPS. (PowerChute plus disables this menu for simple-signalling UPSs.)
•
Initiate UPS Self Test
•
Initiate Run Time Calibration
•
Simulate Power Failure
•
Simulate Power Failure
•
Put UPS on Bypass (Matrix-UPS or Symmetra Power Array)
Initiate UPS Self Test
This option briefly switches the UPS to battery power and tests whether the UPS can use battery
power for output power. PowerChute plus reports the result of the self-test on the main screen,
and, by default, logs that result in its event log.
Initiate Run Time Calibration
This option begins a runtime calibration, which determines how long the UPS can run on battery
power based on how much equipment it supports. During the calibration, Cancel Run Time
Calibration replaces Initiate Run Time Calibration, so that you can stop the calibration at any
time.
To perform a calibration, the UPS battery power must be at 100% capacity.
Caution:
A runtime calibration causes a deep discharge of the battery, which reduces the runtime
available until the battery recharges. This deep discharge can prevent the UPS from
supporting its load if a power failure occurs. Frequent calibrations can shorten the life
of the battery. Therefore, perform a runtime calibration only once or twice a year or
whenever you change the UPS load significantly.
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Chapter 1: How to Perform UPS Diagnostics
Simulate Power Failure
Simulate Power Failure
This option tests the ability of the UPS to switch briefly to battery power. The UPS On Battery
event occurs when the UPS switches to battery power, and a Utility Power Restored event
occurs when the UPS returns to on-line operation.
Test UPS Alarm
This option causes the UPS to beep and turn on its front panel lights briefly (except for a
Matrix-UPS, which has no panel lights). You can use this option to make sure that PowerChute
plus is communicating with the UPS or to find the UPS among other equipment.
Note:
This option is disabled for a Symmetra Power Array, which has no alarm.
Put UPS on Bypass
This option puts the Symmetra Power Array or Matrix-UPS into bypass mode for maintenance
activity. Take UPS off Bypass replaces Put UPS on Bypass in the menu so that you can return
the UPS to normal operation when you complete maintenance.
While on bypass, the UPS functions as a voltage conditioner only and provides protection from
power surges and minor power disturbances, but not from other power problems.
Caution:
When this option puts a Symmetra Power Array on bypass, a functioning Main or
Redundant Intelligence Module is required to support the equipment load. To remove
both intelligence modules for maintenance, use the maintenance bypass switch at the
Symmetra Power Array to put it on bypass.
Note:
Do not use this option with a Smart-UPS DP. For that UPS model, there are no
maintenance procedures that a customer can perform safely
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75
Appendix A: Events
Reference
The following sections describe the events that PowerChute plus uses to report and respond to
power-related and environmental conditions:
•
Overview of Event Descriptions
•
Event Severity Levels
•
Message Variables
•
Event Descriptions
Note:
See How to Configure Event Actions in Chapter 1 for information about how to
control the response of PowerChute plus to these events.
Overview of Event Descriptions
Each of the Event Descriptions uses the following elements to describe the event:
•
The event name.
•
A description, including the causes of the event and any actions you should take when the
event occurs.
•
The ID Code, 4-digit number associated with the event. The first digit of this number
defines the severity level of the event.
Note:
For information about what the severity level of an event indicates, see Event Severity
Levels.
•
The Event Text. PowerChute plus uses this text to report the event in the event log, on the
main screen, and in messages sent to users. If an event can have more than one cause,
PowerChute plus uses the text that best describes the current cause. Event text can include
variables, formatted as #variable_name#.
Note:
For information about the variables used in event text, see Message Variables.
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Appendix A: Events Reference
Event Severity Levels
PowerChute plus can also send a popup message to users when an event occurs. A set of nine
default messages is provided in the [PopupText] section of the PowerChute plus initialization
file.
Event Severity Levels
The first digit of an event’s 4-digit ID code identifies the event’s severity level. Understanding
the severity levels described in the following table will help you decide what actions to
configure for PowerChute plus to take when a particular event occurs.
Severity
Code
Description
3
Severity 3 events require immediate attention.
•
•
2
A Severity 3 UPS event warns about a condition that will do any of the following
if not corrected:
-
Prevent the UPS from supporting its attached equipment during a power failure
-
Prevent the UPS or PowerChute plus from functioning properly
-
Lead to damage to the UPS or its attached equipment.
A Severity 3 Environmental Monitoring Card or Measure-UPS event warns of an
abnormal environmental or security condition.
A Severity 2 UPS event warns about a condition that could cause a problem if not
corrected.
Note: A Measure-UPS does not have Severity 2 events.
1
A Severity 1 event indicates that a normal activity of PowerChute plus, the UPS, the
Environmental Monitoring Card, or the stand-alone Measure-UPS device occurred, or
that a condition that caused a Severity 3 or Severity 2 event was corrected.
Message Variables
The following table describes the variables PowerChute plus uses in some of its event messages.
Variable
Description
#BATTERY_CAPACITY#
The percentage of full battery capacity remaining
#CONTACT_POSITION#
The position (Open or Closed) of a contact monitored by an
Environmental Monitoring Card or stand-alone Measure-UPS
device.
#HIGH_THRESHOLD#
The value of the high threshold
#HOSTNAME#
The name of the computer to which the UPS is attached
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Appendix A: Events Reference
Event Descriptions
#LOW_THRESHOLD#
The value of the low threshold
#NORMAL_POSITION#
The normal state of a contact monitored by an Environmental
Monitoring Card or stand-alone Measure-UPS device
#SERVER_VERSION#
The PowerChute plus version number
#USER_COMMENT#
The user-defined description for a contact monitored by an
Environmental Monitoring Card or stand-alone Measure-UPS device
Event Descriptions
The following sections identify all the events that PowerChute plus can use to report and
respond to power-related and environmental conditions:
•
PowerChute plus Events
•
Events and Simple-Signalling
•
Environmental Monitoring Card or Measure-UPS Events
Note:
PowerChute plus Events provides descriptions of all PowerChute plus events. The
other two sections list the events directly related to simple-signalling (Events and
Simple-Signalling) and to the operation of an Environmental Monitoring Card or
stand-alone Measure-UPS device (Environmental Monitoring Card or
Measure-UPS Events). The lists in those two sections provide links to the event
descriptions in PowerChute plus Events.
PowerChute plus Events
The following table lists all PowerChute plus events in numerical order by ID code and provides
links to the event descriptions.
Contact APC Technical Support, as listed in the Release Notes in any of the following
situations:
•
If you cannot correct immediately a problem that is causing a Severity 3 event
•
If the problem that is causing a Severity 2 event does not correct itself, and you cannot
correct it.
ID Code
Event Name
1000
PowerChute Started
1001
PowerChute Stopped
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Appendix A: Events Reference
Event Descriptions
1002
Communication Established
1003
Utility Power Restored
1004
UPS Self-Test Passed
1005
Administrative Shutdown
1006
Shutdown Cancelled
1007
Returned From Low Battery
1009
UPS Battery Replaced
1013
Overload Condition Solved
1014
Runtime Calibration Started
1015
Runtime Calibration Finished
1016
System Shutdown Starting
1017
UPS Returned From Bypass
1018
Smart Cell Signal Returned
1019
Contact Zone 1 Normal
1020
Contact Zone 2 Normal
1021
Contact Zone 3 Normal
1022
Contact Zone 4 Normal
1030
Minimum Redundancy Regained
1031
UPS Module Added
1032
UPS Module Removed
1033
Battery Added
1034
Battery Removed
1035
Main Intelligence Module OK
1036
Main Intelligence Module Added
1037
Redundant Intelligence Module OK
1038
Redundant Intelligence Module Added
1039
System Level Fan OK
1040
Bypass Contactor OK
1100
Ambient Temperature In Range
1101
Humidity In Range
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Appendix A: Events Reference
Event Descriptions
1102
UPS Internal Temperature In Bounds
2000
UPS On Battery
2001
System Shutdown Complete
2002
UPS Enabling AVR Boost
2003
Low Battery Condition
2004
Runtime Calibration Aborted
2007
UPS Enabling AVR Trim
2013
UPS On Bypass: Maintenance
2030
Minimum Redundancy Lost
2031
UPS Module Failed
2032
Main Intelligence Module Removed
2033
Main Intelligence Module Failed
2034
Redundant Intelligence Module Removed
2035
Redundant Intelligence Module Failed
2036
System Level Fan Failed
2037
Bypass Contactor Failed
2028
Input Circuit Breaker Tripped
2029
Input Circuit Breaker Reset
3000
Lost Communication With UPS
3001
UPS Output Overload
3002
UPS Self-Test Failed
3003
UPS Battery Is Discharged
3004
Comm Lost While On Battery
3010
Check Smart Cell Signal
3013
UPS On Bypass: Failure
3014
Base Module Fan Failure
3015
Base Power Supply Failure
3016
Battery Needs Replacing
3100
Ambient Temperature Out Of Range
3101
Humidity Out Of Range
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Appendix A: Events Reference
Event Descriptions
3103
Contact Zone 1 Alarm
3104
Contact Zone 2 Alarm
3105
Contact Zone 3 Alarm
3106
Contact Zone 4 Alarm
3107
Maximum Internal Temperature Exceeded
PowerChute Started
The UPS Monitoring Module started.
ID Code: 1000
Event text:
*** PowerChute PLUS Version #SERVER_VERSION# started ***
PowerChute Stopped
The UPS Monitoring Module stopped because the operating system’s Service Manager was
used to stop the UPS service. See How to Start Monitoring a UPS for information about how
to restart the UPS Monitoring Module.
ID Code: 1001
Event text:
*** PowerChute PLUS Version #SERVER_VERSION# stopped ***
Communication Established
Communication with the UPS was established, either for the first time, or after it was
temporarily lost.
ID Code: 1002
Event text:
Communication established
Utility Power Restored
The UPS returned to on-line operation after the cause of a To disable the two internal
temperature events, see [UpsTemperatureSensor]. event was resolved.
ID Code: 1003
Event text:
Normal power restored: UPS on line
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Appendix A: Events Reference
Event Descriptions
UPS Self-Test Passed
The UPS passed its self-test.
ID Code: 1004
Event text:
UPS self-test passed
Scheduled UPS self-test passed
User-initiated UPS self-test passed
Self-test at UPS passed
Administrative Shutdown
A scheduled shutdown started, or a shutdown was initiated by selecting Shut Down Server
Now... on the System menu.
ID Code:1005
Event text:
Administrative shutdown started
Shutdown Cancelled
Cancel Server Shutdown was selected in the System menu.
Note:
When a shutdown begins, Cancel Server Shutdown replaces Shut Down Server Now... in
the System menu.
ID Code: 1006
Event text:
Shutdown cancelled
Returned From Low Battery
The UPS recharged its battery or batteries sufficiently to return from either a Low Battery
Condition or a UPS Battery Is Discharged event.
ID Code: 1007
Event text:
UPS returned from low battery condition
UPS returned from low battery condition: #BATTERY_CAPACITY#
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Appendix A: Events Reference
Event Descriptions
UPS Battery Replaced
The cause of a Battery Needs Replacing event has been corrected.
ID Code: 1009
Event text:
UPS batteries no longer need replacing
Overload Condition Solved
The cause of a UPS Output Overload event has been corrected.
ID Code: 1013
Event text:
UPS overload condition solved
Runtime Calibration Started
A scheduled runtime calibration started, or Initiate Run Time Calibration on the Diagnostics
menu was selected.
ID Code: 1014
Event text:
UPS runtime calibration initiated
Runtime Calibration Finished
The runtime calibration process ended successfully.
ID Code: 1015
Event text:
UPS run time calibration completed
System Shutdown Starting
The system has begun to shut down in response to an event that has its Shut Down Server
action enabled. For information on the Shut Down Server action, see How to Shut Down a
Server.
ID Code: 1016
Event text:
Shutdown started
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Appendix A: Events Reference
Event Descriptions
UPS Returned From Bypass
Either the cause of a UPS On Bypass: Failure event has been corrected, or a UPS On Bypass:
Maintenance event ended when the UPS was taken off bypass the maintenance was completed.
ID Code: 1017
Event text:
UPS returned from bypass
Smart Cell Signal Returned
The cause of a Check Smart Cell Signal event has been corrected.
ID Code: 1018
Event text:
Smart Cell signal restored
Contact Zone 1 Normal
Contact Zone 2 Normal
Contact Zone 3 Normal
Contact Zone 4 Normal
The cause of a Contact Zone 1 Alarm, Contact Zone 2 Alarm, Contact Zone 3 Alarm, or
Contact Zone 4 Alarm event has been corrected.
ID Code: 1019, 1020, 1021, 1022
Event text:
Zone 1 returned to normal: #USER_COMMENT#
Zone 2 returned to normal: #USER_COMMENT#
Zone 3 returned to normal: #USER_COMMENT#
Zone 4 returned to normal: #USER_COMMENT#
Minimum Redundancy Regained
The cause of a Minimum Redundancy Lost event at the Symmetra Power Array has been
corrected.
ID Code: 1030
Event text:
Minimum redundancy regained
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Appendix A: Events Reference
Event Descriptions
UPS Module Added
A UPS Module was added to the Symmetra Power Array.
ID Code: 1031
Event text:
UPS module added
UPS Module Removed
A UPS module was removed from the Symmetra Power Array.
ID Code: 1032
Event text:
UPS module removed
Battery Added
A battery was added at the Symmetra Power Array.
ID Code: 1033
Event text:
Battery added
Battery Removed
A battery was removed at the Symmetra Power Array.
ID Code: 1034
Event text:
Battery removed
Main Intelligence Module OK
Either a Main Intelligence Module Added event occurred, and the Symmetra Power Array has
verified that the installed module is functioning, or the cause of a Main Intelligence Module
Failed event was corrected.
Note:
When you install a main intelligence module, communication with the Symmetra Power
Array is lost briefly while that module initializes, and PowerChute plus generate this
sequence of events: Main Intelligence Module Added, Lost Communication With UPS,
Communication Established, and Main Intelligence Module OK.
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Appendix A: Events Reference
Event Descriptions
ID Code: 1035
Event text:
Main intelligence module OK
Main Intelligence Module Added
A main intelligence module has been installed at the Symmetra Power Array.
Note:
When you install a main intelligence module, communication with the Symmetra Power
Array is lost briefly while that module initializes, and PowerChute plus generates this
sequence of events: Main Intelligence Module Added, Lost Communication With UPS,
Communication Established, and Main Intelligence Module OK.
ID Code: 1036
Event text:
Main intelligence module added
Redundant Intelligence Module OK
Either a Redundant Intelligence Module Added event occurred, and the Symmetra Power
Array has verified that the installed module is functioning, or the cause of a Redundant
Intelligence Module Failed event was corrected.
ID Code: 1037
Event text:
Redundant intelligence module OK
Redundant Intelligence Module Added
A redundant intelligence module was installed at the Symmetra Power Array.
ID Code: 1038
Event text:
Redundant intelligence module added
System Level Fan OK
The cause of a System Level Fan Failed event at the Symmetra Power Array was corrected.
ID Code: 1039
Event text:
System level fan OK
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Appendix A: Events Reference
Event Descriptions
Bypass Contactor OK
The cause of a Bypass Contactor Failed event at the Symmetra Power Array was corrected.
ID Code: 1040
Event text:
Bypass contactor OK
Ambient Temperature In Range
The cause of an Ambient Temperature Out Of Range event has been corrected.
ID Code: 1100
Event text:
Ambient temperature back within thresholds
Humidity In Range
The cause of a Humidity Out Of Range event has been corrected.
ID Code: 1101
Event text:
Ambient humidity back within thresholds
UPS Internal Temperature In Bounds
The cause of a Maximum Internal Temperature Exceeded event was corrected.
To disable the two internal temperature events, see [UpsTemperatureSensor].
ID Code: 1102
Event text:
UPS internal temperature normal
UPS On Battery
The UPS began to use battery power for one of the following reasons:
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Appendix A: Events Reference
Event Descriptions
•
High or low input voltage
The input voltage was outside the range of voltages the UPS can use for output power.
Note:
For any smart-signalling UPS except Symmetra Power Array, Matrix-UPS, or
Smart-UPS DP models, which have automatic voltage regulators, you can use
Sensitivity or High and Low Transfer Points in the “UPS Operating
Parameters” dialog box to widen or narrow the range of input voltage the UPS
will accept.
•
Blackout
The input voltage was zero volts.
•
Simulated power failure
Simulate Power Failure was selected in the Diagnostics menu.
•
A tripped circuit breaker of a Symmetra Power Array.
The Input Circuit Breaker Tripped event also occurs.
ID Code: 2000
Event text:
UPS on battery
UPS on battery: High input line voltage
UPS on battery: Brownout
UPS on battery: Blackout
UPS on battery: Small momentary sag
UPS on battery: Deep momentary sag
UPS on battery: Small momentary spike
UPS on battery: Large momentary spike
UPS on battery: Simulated power failure
System Shutdown Complete
All shutdown processing has finished, and the system is shutting down.
ID Code: 2001
Event text:
System shutdown
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Appendix A: Events Reference
Event Descriptions
UPS Enabling AVR Boost
A Back-UPS Pro, Smart-UPS, or PowerStack began to use AVR Boost, instead of switching to
battery operation, to compensate for an input voltage that was at or below the Low Transfer
Point value defined in the “UPS Operating Parameters” dialog box.
ID Code: 2002
Event text:
UPS enabling AVR Boost
Low Battery Condition
The UPS, while running on battery power, depleted the battery to the remaining runtime
specified as UPS Low Battery Signal Time. PowerChute plus will begin a shutdown unless
input power returns during the delay for this event. For a Back-UPS, you set the UPS Low
Battery Signal Time by using dip switches at the back of the UPS. For other models, you set
the UPS Low Battery Signal Time in the “UPS Shutdown Parameters” dialog box of
PowerChute plus.
ID Code: 2003
Event text:
Low battery condition
Low battery condition: #BATTERY_CAPACITY#
Runtime Calibration Aborted
A runtime calibration has been cancelled. The calibration was attempted when the battery
capacity was less than 100%, a power failure occurred while the calibration was in progress, or
Cancel Run Time Calibration on the Diagnostics menu was selected. Cancel Run Time
Calibration replaces Initiate Run Time Calibration in the Diagnostics menu when a runtime
calibration starts.
ID Code: 2004
Event text:
UPS runtime calibration cancelled
UPS runtime calibration cancelled by user
UPS runtime calibration cancelled by power failure
UPS unable to perform runtime calibration: Capacity < 100
UPS Enabling AVR Trim
A Back-UPS Pro or Smart-UPS is using AVR Trim, instead of battery power, to compensate for
an input voltage that was at least as high as the High Transfer Point value defined in the “UPS
Operating Parameters” dialog box.
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Appendix A: Events Reference
Event Descriptions
ID Code: 2007
Event text:
UPS enabling AVR Trim
UPS On Bypass: Maintenance
One of the following was used to put the UPS into bypass mode:
•
Internal Matrix-UPS software accessed from the Matrix-UPS front panel
•
The manual bypass switch at the UPS.
Note:
When you use the bypass switch to put the Symmetra Power Array into bypass mode,
both the main intelligence module and the redundant intelligence module can be
removed safely for maintenance.
•
Put UPS on Bypass on the Diagnostics menu
Caution:
If the Symmetra Power Array has only a main or a redundant module, do not use the
Put UPS on Bypass option if you want to replace that module. Use the bypass switch
at the Symmetra Power Array. When you use the Put UPS on Bypass option, the
Symmetra Power Array cannot support its equipment if it does not have a
functioning main or redundant intelligence module while it is in bypass mode.
ID Code: 2013
Event text:
UPS on bypass: user set via software or panel
UPS system is in maintenance bypass set by switch
Minimum Redundancy Lost
The failure or removal of one or more UPS Modules has reduced the redundancy to a value
below the acceptable minimum set for the Symmetra Power Array. Replace or install the UPS
Modules needed to restore minimum redundancy. See UPS Module Failed or UPS Module
Removed.
You can use the Fault-Tolerance Data... option in the Configuration menu to view the
redundancy requirement for the Symmetra Power Array.
ID Code: 2030
Event text:
Minimum redundancy lost
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Appendix A: Events Reference
Event Descriptions
UPS Module Failed
A UPS module failed at the Symmetra Power Array. Replace that module.
ID Code: 2031
Event text:
UPS module failed
Main Intelligence Module Removed
The main intelligence module was removed from the Symmetra Power Array. Reinstall that
module or a replacement.
Note:
If the Symmetra Power Array does not have a functioning redundant intelligence module,
PowerChute plus cannot determine the cause of the communication failure and will
generate the Lost Communication With UPS event instead.
ID Code: 2032
Event text:
Main intelligence module removed
Main Intelligence Module Failed
The main intelligence module at the Symmetra Power Array failed. Replace the module.
Note:
If the Symmetra Power Array does not have a functioning redundant intelligence module,
PowerChute plus cannot determine the cause of the communication failure and will
generate a Lost Communication With UPS event instead.
ID Code: 2033
Event text:
Main intelligence module failed
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Appendix A: Events Reference
Event Descriptions
Redundant Intelligence Module Removed
The redundant intelligence module was removed from the Symmetra Power Array. Reinstall
that module or a replacement.
Note:
If the Symmetra Power Array does not have a functioning main intelligence module,
PowerChute plus cannot determine the cause of the communication failure and will
generate a Lost Communication With UPS event instead.
ID Code: 2034
Event text:
Redundant intelligence module removed
Redundant Intelligence Module Failed
A redundant intelligence module the Symmetra Power Array has failed. Replace the module.
Note:
If the Symmetra Power Array does not have a functioning main intelligence module,
PowerChute plus cannot determine the cause of the communication failure and will
generate a Lost Communication With UPS event instead.
ID Code: 2035
Event text:
Redundant intelligence module failed
System Level Fan Failed
The system level fan at the Symmetra Power Array has failed. Repair or replace that fan.
ID Code: 2036
Event text:
System level fan failed
Bypass Contactor Failed
The bypass switch failed to put the Symmetra Power Array into bypass, or failed to take it out
of bypass.
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Appendix A: Events Reference
Event Descriptions
ID Code: 2037
Event text:
Bypass contactor failed
Input Circuit Breaker Tripped
A low or high voltage, or a blackout, has tripped the input circuit breaker at the Symmetra
Power Array.
Note:
A tripped circuit breaker will cause the Symmetra Power Array to switch to battery power,
which will cause a UPS On Battery event.
ID Code: 2038
Event text:
Input circuit breaker tripped
Input Circuit Breaker Reset
The circuit breaker that caused the Input Circuit Breaker Tripped event was reset at the
Symmetra Power Array.
Note:
When a tripped circuit breaker is reset, the Symmetra Power Array will switch from battery
power to input power, which will cause a Utility Power Restored event.
ID Code: 2039
Event text:
Input circuit breaker reset
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Appendix A: Events Reference
Event Descriptions
Lost Communication With UPS
Either PowerChute plus could not establish communication with the UPS, or the existing
communication was lost. Check the communication cable connections. For a Symmetra Power
Array, make sure that the communication problem is not due to the failure or removal of both
the Main Intelligence Module and the Redundant Intelligence Module.
Note:
If a Symmetra Power Array does not have a functioning Main Intelligence Module or
Redundant Intelligence Module to communicate with PowerChute plus, a Lost
Communication With UPS event occurs, and PowerChute plus is unable to report the
cause of the problem.
ID Code: 3000
Event text:
Unable to communicate with UPS
UPS Output Overload
For a Symmetra Power Array, the equipment load exceeds the capacity of the non-redundant
UPS modules. Reduce the load, or increase the number of non-redundant UPS modules.
For other smart-signalling UPSs, the equipment load on the UPS exceeds 105% of its rated load
capacity. Reduce the load by unplugging some equipment from the UPS, and run a self-test.
ID Code: 3001
Event text:
UPS output overload
UPS Self-Test Failed
The UPS failed a self-test for one of the following reasons.
•
A discharged or defective battery
Allow the UPS to recharge for several hours or, if the battery is user-replaceable, replace
it, and then retest the UPS.
•
An invalid test
An output overload will prevent any UPS from performing a self-test successfully. See
UPS Output Overload.
The following conditions also cause a Symmetra Power Array to be unable to complete a
self-test :
-
A UPS Module failed.
-
No batteries are installed.
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Appendix A: Events Reference
Event Descriptions
-
The UPS is in bypass mode.
-
A simulated power failure is being performed.
-
A runtime calibration is being performed.
Correct the problem that caused the invalid test, and retest the UPS.
ID Code: 3002
Event text:
UPS self-test failed
Scheduled UPS self-test failed
Scheduled UPS self-test failed: Invalid test
User-initiated UPS self-test failed
User-initiated self-test failed: Invalid test
Self-test at UPS failed
Self-test at UPS failed: Invalid test
UPS Battery Is Discharged
The UPS is on-line, but its battery capacity is too low to use battery power during a power
failure. If power fails, PowerChute plus will shut down the system immediately.
ID Code: 3003
Event text:
UPS battery is discharged
UPS battery is discharged: #BATTERY_CAPACITY#
Comm Lost While On Battery
PowerChute plus has lost communication with a UPS that is on battery. By default, for all UPS
models except the Symmetra Power Array, a system shutdown starts immediately when this
event occurs.
Check the communication cable connections. For a Symmetra Power Array, make sure that
either a Main Intelligence Module or a Redundant Intelligence Module is operational.
Note:
If a Symmetra Power Array is running on battery power but does not have a functioning
Main Intelligence Module or Redundant Intelligence Module to communicate with
PowerChute plus, a Comm Lost While On Battery event occurs, and PowerChute plus is
unable to report the cause of the problem.
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Appendix A: Events Reference
Event Descriptions
ID Code: 3004
Event text:
Communication lost while on battery
Check Smart Cell Signal
The Matrix-UPS has reported zero battery packs. Check for a loose connection between the
Matrix-UPS and its battery packs.
ID Code: 3010
Event text:
Check installation of Smart Cell signal cable
UPS On Bypass: Failure
One of the following problems occurred at a Matrix-UPS, Smart-UPS DP, or Symmetra Power
Array:
•
The Matrix-UPS internal temperature exceeded the acceptable limit, or a battery
overheated at a Symmetra Power Array.
•
The Matrix-UPS, Smart-UPS DP, or Symmetra Power Array battery charger failed.
•
The Matrix-UPS inverter caused a severe, DC-imbalance overload.
•
The Matrix-UPS or Smart-UPS DP output voltage exceeded its limits.
•
The Matrix-UPS top-module fan failed to operate properly.
ID Code: 3013
Event text:
UPS internal temperature over limit
UPS battery charger failure
UPS on bypass: severe DC imbalance overload
UPS on bypass: output voltage outside limits
UPS on bypass: top module fan needs repair
Base Module Fan Failure
The fan in the isolation unit of the Matrix-UPS has failed. Make sure that the fan vents are not
blocked.
ID Code: 3014
Event text:
Base module fan needs repair
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Appendix A: Events Reference
Event Descriptions
Base Power Supply Failure
The power supply that supports the Matrix-UPS in bypass mode has failed.
ID Code: 3015
Event text:
Base module bypass power supply needs repair
Battery Needs Replacing
At least one battery cannot provide UPS battery power because it cannot hold a full charge. If
the battery is user-replaceable, replace it.
ID Code: 3016
Event text:
UPS battery needs replacing
Ambient Temperature Out Of Range
The temperature was outside the range defined by the high and low temperature values in the
Contacts section of the “Measure-UPS Parameters” dialog box.
ID Code: 3100
Event text:
Below lower ambient temperature threshold of #LOW_THRESHOLD#
Exceeded upper ambient temperature threshold of
#HIGH_THRESHOLD#
Humidity Out Of Range
The relative humidity was outside the range defined by the high and low humidity values in the
Thresholds section of the “Measure-UPS Parameters” dialog box.
ID Code: 3101
Event text:
Below humidity threshold of #LOW_THRESHOLD#
Exceeded upper humidity threshold of #HIGH_THRESHOLD#
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Appendix A: Events Reference
Event Descriptions
Contact Zone 1 Alarm
Contact Zone 2 Alarm
Contact Zone 3 Alarm
Contact Zone 4 Alarm
A contact closure changed from its normal position, as defined in the Contacts section of the
“Measure-UPS Parameters” dialog box, to its abnormal position.
ID Code: 3103, 3104, 3105, 3106
Event text:
Zone 1 alarm: #USER_COMMENT#
Zone 2 alarm: #USER_COMMENT#
Zone 3 alarm: #USER_COMMENT#
Zone 4 alarm: #USER_COMMENT#
Maximum Internal Temperature Exceeded
The internal temperature of the Matrix-UPS, Symmetra Power Array, or Smart-UPS (except a
Smart-UPS 420 or Smart-UPS 620) has exceeded the maximum temperature allowed by the
HighThresholdValue in the [UpsTemperatureSensor] section in the pwrchute.ini file.
To set the maximum temperature threshold for this event or disable the event, see
[UpsTemperatureSensor].
ID Code: 3107
Event text:
Maximum internal UPS temperature exceeded
Events and Simple-Signalling
When a UPS uses simple-signalling, PowerChute plus uses only the ten events listed in the
following table.
ID Code
Event Name
3003
UPS Battery Is Discharged
2000
UPS On Battery
2001
System Shutdown Complete
2003
Low Battery Condition
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Appendix A: Events Reference
Event Descriptions
1000
PowerChute Started
1001
PowerChute Stopped
1002
Communication Established
1003
Utility Power Restored
1007
Returned From Low Battery
1016
System Shutdown Starting
Environmental Monitoring Card or Measure-UPS Events
The following table identifies the events that report the state of contacts, relative humidity, and
ambient temperature monitored by an Environmental Monitoring Card or a stand-alone
Measure-UPS device.
Note:
For information about how to use an Environmental Monitoring Card or a stand-alond
Measure-UPS device, its contact closures, and its temperature and humidity sensors, see
Measure-UPS Parameters... in Chapter 1.
ID Code
FlexEvent Name
3100
Ambient Temperature Out Of Range
3101
Humidity Out Of Range
3103
Contact Zone 1 Alarm
3104
Contact Zone 2 Alarm
3105
Contact Zone 3 Alarm
3106
Contact Zone 4 Alarm
1019
Contact Zone 1 Normal
1020
Contact Zone 2 Normal
1021
Contact Zone 3 Normal
1022
Contact Zone 4 Normal
1100
Ambient Temperature In Range
1101
Humidity In Range
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Appendix A: Initialization
File
The following sections describe how to use the PowerChute plus initialization file to configure
parameters that you cannot configure through the User Interface Module:
•
How to Edit the Initialization File
•
Initialization File Settings
How to Edit the Initialization File
In most cases, you can change a parameter value in the initialization file, pwrchute.ini, by
changing that value in a PowerChute plus dialog box. However, some parameters you can
change only by directly editing the initialization file, using any ASCII text editor.
Caution:
Before you edit the initialization file, save a backup copy with a different file name in
case your editing introduces errors or conflicting parameter settings.
Each keyword in the initialization file is followed by one or more related parameters:
[keyword]
parameter=value
The items in the preceding format are as follows:
•
[keyword]
The name of a section, enclosed in brackets and followed by parameters for a specific
PowerChute plus feature or function.
•
parameter
A descriptive label that identifies a value.
•
= (equals sign)
The character that separates a parameter from its value.
•
value
A variable, which for some parameters is limited to system-defined choices and for others
is user-defined. Some system-defined values differ according to the type of UPS you are
using. Any parameter with a value of Yes (enabled) can be set to No (disabled).
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Appendix A: Initialization File
Initialization File Settings
The following table provides information on editing the initialization file.
Rules for Editing the pwrchute.ini File
Elements
Keywords
Parameters
Values
Rules
•
Before adding a keyword, make sure it does not already exist.
•
Place keywords in any order.
•
Enter keywords exactly as shown in this appendix, including the case (uppercase
or lowercase) of alphabetic characters.
•
Enclose keywords (section names) in brackets [ ].
•
Do not include any spaces in a keyword.
•
Place parameters in any order below the keyword (section name) to which they
apply.
•
Do not include any spaces in a parameter.
•
Enter parameters exactly as shown in this appendix, including the case (uppercase
or lowercase) of alphabetic characters.
•
Use commas but no spaces to separate multiple values for the same parameter.
•
Use no spaces at the end of the line.
•
Enter system-defined values exactly as shown in this appendix, including the case
(uppercase or lowercase) of alphabetic characters.
•
User-defined values cannot contain the number sign (#) except to enclose the
names of standard PowerChute plus variables, as described in Message Variables
in Appendix A.
Initialization File Settings
This following sections describe parameters you can set only by editing the initialization file:
•
[CommandFile]
•
[Communication]
•
[Devices]
•
[ErrorLogging]
•
[EventText]
•
[PopupText]
•
[PrepareForShutdown]
•
[Server]
•
[ShareUps]
•
[SqlShutdown]
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Appendix A: Initialization File
Initialization File Settings
•
[Ups]
•
[UpsTemperatureSensor]
Note:
Your initialization file may not have or need every keyword, parameter, and value
documented in this appendix.
[CommandFile]
A single parameter controls whether to show or hide the DOS Window when PowerChute plus
runs a command file.
[CommandFile]
ShowWindow=Yes
Yes (the default) causes the DOS window to be displayed when
PowerChute plus runs a command file on DOS, Windows NT,
Windows 2000, or Windows XP. No suppresses the display but
does not prevent PowerChute plus from executing the command
file.
[Communication]
This section provides parameters that control how you can choose a UPS to monitor and which
communication protocols you can use. The default selection of Enable Remote Monitoring
during installation sets all four parameters to Yes.
[Communication]
Network=Yes
Yes causes PowerChute plus to display the “Monitor Server” dialog
box at start-up so that you can select another computer’s UPS to
monitor.
No causes PowerChute plus to bypass the “Monitor Server” dialog
box at start-up and connect directly to your local computer.
TcpIp=Yes
Yes enables TCP/IP for PowerChute plus network communications.
No disables it.
IpxSpx=Yes
Yes enables IPX/SPX for PowerChute plus network
communications. No disables it.
Rpc=Yes
Yes enables RPC for PowerChute plus network communications. No
disables it.
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Appendix A: Initialization File
Initialization File Settings
[Devices]
The parameter in this section enables PowerChute plus to monitor an Environmental
Monitoring Card or stand-alone Measure-UPS device.
Note:
PowerStack does not support using an Environmental Monitoring Card, stand-alone
Measure-UPS, or any other UPS accessory device.
[Devices]
MeasureUps=Yes
Yes causes PowerChute plus to display data from the Environmental
Monitoring Card or stand-alone Measure-UPS on the main screen
and log that data in the Data Log. No disables these actions.
[ErrorLogging]
This section controls error logging.
[ErrorLogging]
ErrorLogEnabled=Yes
Yes enables and No disables error logging.
ErrorLogName=c:\Program
Files\Pwrchute\pwrchute.err
The drive, path, and file name for the error log file.
(The default is shown here.)
ErrorLogMaxSize=50000
Maximum size in bytes for the error log file.
[EventText]
This section contains the text for each PowerChute plus event. When an event occurs,
PowerChute plus records the event text in the event log and displays it at the bottom of the main
screen. See the PowerChute plus initialization file for a complete list of event texts.
The first digit of the six-digit code at the beginning of each line indicates the severity of the
event.
You can replace this section with message text in Spanish, French, Italian, or German. (See
How to Set Non-English Event and Popup Messages).
User’s Guide
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Appendix A: Initialization File
Initialization File Settings
[PopupText]
This section contains the default notification message text that PowerChute plus uses notify
administrators and users when one of nine specific events occurs. (For events that do not have
default popup text, PowerChute plus uses the text in the [EventText] section as the notification
messages.)
You can replace this section with message text in Spanish, French, Italian, or German. (See
How to Set Non-English Event and Popup Messages.)
[PopupText]
1003=Normal utility power at #HOSTNAME# has been restored.
1006=Shutdown of #HOSTNAME# has been cancelled.
1007=UPS batteries at #HOSTNAME# are no longer discharged.
1016=Shutdown process started.
2000=#HOSTNAME# is running on battery power.
2001=#HOSTNAME# has been shut down.
2003=Low battery power at #HOSTNAME#.
3000=#HOSTNAME# has lost communications with the UPS.
3003=UPS batteries at #HOSTNAME# are discharged.
[PrepareForShutdown]
Use the AppsToIgnore parameter in this section to specify applications for PowerChute plus
to ignore when it saves application data. To list an application, use the complete application title
as displayed in the title bar of the main user interface window of the application. Using a partial
title can cause PowerChute plus to ignore more applications than you intended. For example, if
you specify Word instead of Microsoft Word, PowerChute plus ignores any application
whose title contains the character string Word.
Use the AppsToIgnore parameter to prevent PowerChute plus from attempting to save the
data of the following kinds of applications:
•
Applications whose data PowerChute plus is unable to save (for example, applications that
do not have a File menu with a Save option).
•
Applications that have built-in recovery systems to save or retrieve data in the event of an
abnormal termination.
•
Applications whose data you do not consider important enough to save automatically.
To specify multiple values, see the table Rules for Editing the pwrchute.ini File.
[PrepareForShutdown]
AppsToIgnore=lotus notes
The full name of each application with data PowerChute
plus will not attempt to save. The default value is lotus
notes. To configure PowerChute plus to shut down Lotus
Notes/Domino, see How to Use the Lotus Notes/Domino
Shutdown Utility instead of using this feature.
User’s Guide
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Appendix A: Initialization File
Initialization File Settings
[Server]
The parameter in this section is relevant only if you have the Microsoft Systems Management
Server (SMS) installed.
[Server]
GenerateMif=Yes
No disables and Yes (the default) enables the generation of
the sms.mif file that Microsoft Systems Management
Server uses for monitoring an APC UPS.
[ShareUps]
Use the ConfirmedModeEnabled parameter only with a UPS connected to a Share-UPS
peripheral device (either the free-standing UPS Interface Expander or the SmartSlot Interface
Expander). Adding the [ShareUps] section and setting this parameter to Yes enables
confirmed mode for a UPS that is using simple-signalling, such as a Back-UPS.
Caution:
If you set ConfirmedModeEnabled to Yes for a simple-signalling UPS that is not
connected to a Share-UPS peripheral device, the UPS turns off its power outlets in 20
seconds, which may not provide enough time for PowerChute plus to perform an orderly
system shutdown.
[ShareUps]
ConfirmedModeEnabled=Yes
Always use Yes for a simple-signalling UPS connected to a
Share-UPS configured for Confirmed Shutdown mode. Yes
enables confirmed mode, so that the UPS can conserve
battery power after a shutdown by not continuing to provide
battery power to its supported equipment. Confirmed mode
prevents battery depletion that can delay automatic reboot
when utility power is restored.
For a simple-signalling UPS that is not attached to a ShareUPS, always use No (the default) to make sure that
PowerChute plus has enough time to perform an orderly
system shutdown.
For a simple-signalling UPS attached to a Share-UPS
configured for timer mode, this parameter has no effect.
User’s Guide
99
Appendix A: Initialization File
Initialization File Settings
[SqlShutdown]
This section specifies the user name and password of your SQL Server. You must edit this
section if you selected SQL Server Shutdown as a subcomponent of BackOffice
Shutdown when you installed PowerChute plus.
Note:
The Username or Password parameter must be specified correctly and your SQL
Server must be running for PowerChute plus to shut it down. An unsuccessful shutdown
attempt uses whatever timeout period is configured on the system attempting to connect to
the SQL Server — for example, 60 seconds. To avoid a lengthy connection attempt when
your SQL Server is not running, reconfigure the timeout period on your system to a lower
value.
[SqlShutdown]
Username=sa
The SQL Server user name on your system
Password=password
The SQL Server password on your system
[Ups]
In this section, you set the parameter that controls how frequently PowerChute plus retrieves
data from the UPS.
[Ups]
UpsPollInterval=4
The time interval (in seconds) at which PowerChute plus queries the
UPS. 4 (the default) is the lowest value allowed. Increase this value
if PowerChute plus is unable to establish communication with the
UPS when you are using UPS accessory devices (such as an
Environmental Monitoring Card, SNMP Adapter, or Interface
Expander).
Note:
PowerStack does not support UPS accessory devices.
[UpsTemperatureSensor]
This section contains parameters for controlling the high internal temperature threshold of any
APC UPS that has an internal temperature sensor. (It your UPS has an internal temperature
sensor, PowerChute plus displays the UPS Temp field on the main screen.)
User’s Guide
100
Appendix A: Initialization File
Initialization File Settings
[UpsTemperatureSensor]
EnableHighThreshold=yes
Yes (the default) enables and No disables the monitoring of
the maximum UPS internal temperature that you configure
as the HighThresholdValue parameter. A value of No
prevents the Maximum Internal Temperature Exceeded
and UPS Internal Temperature In Bounds events from
occurring.
HighThresholdValue=42.8
The maximum internal UPS temperature, in Celsius. When
the temperature exceeds this value and
EnableHighThreshold is set to yes, PowerChute plus
generates the Maximum Internal Temperature Exceeded
event. When the temperature no longer exceeds this value,
PowerChute plus generates the UPS Internal Temperature
In Bounds event. The value 42.8 is an example, not the
default.
User’s Guide
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Appendix A: Additional
Shutdown Utilities
The following sections provide instructions for using a shutdown command files placed in the
PowerChute plus installation directory when BackOffice, Netscape, or Lotus Notes/Domino
shutdown options are selected at installation. (See the Release Notes for information on the
versions or these products for which shutdown support has been tested.)
•
How to Use the shutdown.cmd File
•
How to Use the Lotus Notes/Domino Shutdown Utility
How to Use the shutdown.cmd File
If you selected any of the following automated shutdown features when you installed
PowerChute plus, the PowerChute plus installation directory contains the file shutdown.cmd.
•
•
Shutdown support for components of Microsoft BackOffice®, selected as subcomponents
of BackOffice Shutdown.
-
IIS Shutdown, to shut down Internet Information Server®.
-
SNA Server Shutdown, to shut down SNA Server®.
-
Exchange Shutdown, to shut down Exchange Server®.
-
SMS Shutdown, to shut down Systems Management Server®.
-
SQL Server Shutdown, to shut down SQL Server®.
Netscape Shutdown, selected as a subcomponent of 3rd Party Plug-ins to shut
down any of the following:
-
Netscape Enterprise Server®.
-
Netscape Commerce Server®.
-
Netscape Communications Server®.
-
Netscape Fast Track®.
User’s Guide
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Appendix A: Additional Shutdown Utilities
How to Use the Lotus Notes/Domino Shutdown Utility
•
Notes Shutdown, selected as a subcomponent of 3rd Party Plug-ins, to shut
down a Lotus Notes®/Domino server.
Note:
The default Lotus Notes shutdown command line in the shutdown.cmd file assumes
that the Lotus Notes server is running as an application, not as a Windows NT,
Windows 2000, or Windows XP service, and that it is running on the same drive as
PowerChute plus. If your Lotus Notes server is running as a Windows NT, Windows
2000, or Windows XP service, or as an application on a drive different from
PowerChute plus, see How to Use the Lotus Notes/Domino Shutdown Utility for
information on editing the shutdown.cmd file.
See How to Run a Command File in Chapter 1 to configure PowerChute plus to run the
shutdown.cmd file when the System Shutdown Starting event occurs; see How to Determine
and Set the Times Needed for Safe System Shutdown in Chapter 1 to configure the delay
periods that PowerChute plus needs to shut down your system properly.
Caution:
If you configure insufficient or incorrect delay periods, PowerChute plus cannot shut
down your system properly.
How to Use the Lotus Notes/Domino Shutdown Utility
You must configure PowerChute plus to run the shutdown.cmd file at system shutdown to
prevent Lotus Notes/Domino from closing abnormally, which can leave files improperly closed,
requests lost, and databases corrupted.
Note:
PowerChute plus support for Lotus Notes shutdown has been tested on Lotus Notes and
Lotus Domino servers up to version 4.65 of Lotus Domino®. For information about
shutdown of versions higher than 4.65, contact APC Technical Support, as listed in the
Release Notes.
For most installations, you need only to configure the shutdown.cmd file to run at system
shutdown, as described in How to Run a Command File. However, if your Lotus Notes server
runs on a different drive from PowerChute plus, or runs as a Windows NT, Windows 2000, or
Windows XP service, you must edit the file shutdown.cmd, as follows:
User’s Guide
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Appendix A: Additional Shutdown Utilities
How to Use the Lotus Notes/Domino Shutdown Utility
•
If your Lotus Notes server runs as an application on a different drive, edit the
shutnote.exe command line to add the server’s full path name
(Lotus_Notes_Server_Directory_Path in the following example).
shutnote.exe Lotus_Notes_Server_Directory_Path
•
If your Lotus Notes server runs as a Windows NT, Windows 2000, or Windows XP service,
replace the command shutnote.exe with the command net stop and add the name
of the service, enclosed in quotation marks ("Lotus_Notes_Service" in the following
example).
net stop "Lotus_Notes_Service"
User’s Guide
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Appendix A: How to Set
Non-English Event and
Popup Messages
You can customize PowerChute plus to use any one of four languages other than English (the
default) for event text and popup message text. Event text is logged in the event log file and
displayed in the Last Events window of the main screen when an event occurs. Popup message
text is sent in notification messages when an event occurs for which the Notify Administrators
or Notify Users action is enabled.
To replace the default English messages with messages in another language, perform the
following steps.
1.
In your PowerChute plus installation directory, make a backup copy of the PowerChute
plus initialization file, pwrchute.ini. Name the backup copy pwrchute.old.
2.
Use an ASCII text editor to replace the [EventText] and [PopupText] sections of
the initialization file with the language file of your choice from the language subdirectory
on your installation CD-ROMor from the APC’s Worldwide Web site,
http://www.apcc.com.
a.
In the initialization file, delete the [EventText] and [PopupText] sections,
beginning with the section name [EventText] and ending with the final line in the
[PopupText] section, which reads as follows:
3003=UPS batteries at #HOSTNAME# are discharged.
Do not delete the section heading [FlexEventNames] or any of the lines following
it. The [FlexEventNames] section immediately follows the [PopupText]
section.
b.
In place of the sections you just deleted, insert the entire contents of one of the
following files:
•
french.txt
•
german.txt
•
italian.txt
•
spanish.txt
c.
Save the file as pwrchute.ini.
d.
Exit from the text editor.
3.
Stop and restart PowerChute plus.
4.
If PowerChute plus does not restart correctly, or if the event and popup message text does
not function properly, an editing error may have damaged the pwrchute.ini file. To create
a correct pwrchute.ini file, use the file pwrchute.old that you created in Step 1. If
PowerChute plus then restarts and functions normally, repeat this entire procedure.
User’s Guide
105
Appendix A: PowerChute
plus and SMS
PowerChute plus supports Microsoft Systems Management Server (SMS). You can use SMS to
do any of the following:
•
View information for any APC UPS attached to a computer that uses PowerChute plus
version 5.x for Windows NT, Windows 2000, Windows 95, or Windows 98
•
Install or uninstall PowerChute plus on one or more computers
•
View the logged results of a PowerChute plus installation performed using SMS
The following sections explain how to use SMS with PowerChute plus:
•
When PowerChute plus and SMS Update UPS Data
•
How to View UPS Information with SMS
•
How to Disable the ups.mif File
•
How to View an Installation Log File
•
How to Use SMS to Uninstall PowerChute plus
To install PowerChute plus using SMS, see the Installation Guide for PowerChute plus, which
explains how to record and use installation scripts for silent (non-interactive) PowerChute plus
installations and how to send an installation package for PowerChute plus across your network.
To configure PowerChute plus to shut down SMS as part of the PowerChute plus BackOffice
Shutdown feature, see How to Determine and Set the Times Needed for Safe System
Shutdown.
When PowerChute plus and SMS Update UPS Data
After verifying that the computer being monitored is an SMS-managed computer, PowerChute
plus generates a UPS MIF file, ups.mif, and places it in the SMS ISVMIFS directory as defined
by the MachineISVMIFPath entry in the system’s sms.ini file.
When the PowerChute plus UPS Monitoring Module starts, PowerChute plus inserts values
retrieved from the UPS into the ups.mif file. If the UPS Monitoring Module subsequently loses
communication with a UPS, PowerChute plus updates the ups.mif file when communication is
reestablished.
The SMS inventory agent periodically reads information from the ups.mif file and stores it in
the SMS site database.
User’s Guide
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Appendix A: PowerChute plus and SMS
How to View UPS Information with SMS
How to View UPS Information with SMS
You can view the ups.mif file information through the SMS Personal Computer Properties
window for the computer to which the UPS is attached. Click on the APC UPS group icon in
the left-hand column of the window to display the values from the ups.mif file.
You can use the APC UPS information accessible through SMS to do the following:
•
Determine what APC UPSs are available on the network
•
Plan system changes by determining the capacity of each APC UPS to support additional
equipment and identifying which COM port each APC UPS is using
•
Perform preventive maintenance based on the age, last battery replacement date, and the
need for battery replacement need for each APC UPS
•
Determine the results of any APC UPS self-test
•
Check power-related data, such as incoming voltage and frequency
•
View key APC UPS parameters such as low battery signal time, low transfer point, and
high transfer point
How to Disable the ups.mif File
To disable the generation of the ups.mif file, edit the pwrchute.ini file to add the
GenerateMif parameter, with a value of No, to the [Server] section as follows:
[Server]
GenerateMif=No
How to View an Installation Log File
When you use SMS to install PowerChute plus, the installation program logs the results of the
installation in the file setup.log.
•
If you used setup.exe as the installation program, the log file is in the same directory as
setup.exe.
•
If you used setupex.exe, the self-extracting installation program, the log file is in the Temp
directory of your system.
Use SMS to view the installation file to diagnose any problems that occurred during a failed
installation attempt.
User’s Guide
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Appendix A: PowerChute plus and SMS
How to Use SMS to Uninstall PowerChute plus
How to Use SMS to Uninstall PowerChute plus
If MS SMS Support was selected during the installation of PowerChute plus, you can use
SMS to uninstall PowerChute plus.
Note:
The uninstall program must be run locally on the target machine but can be initiated on
that machine by an SMS package sent remotely. However, the SMS client must be running
on the target machine to receive and handle the SMS package.
To use SMS version 1.2 to remove PowerChute plus from a remote machine, perform the
following steps:
1.
Modify the uninstallation package entry in the APC package definition file, pcpsms.pdf,
provided in the SMS subdirectory of the PowerChute plus installation directory.
2.
Verify that the uninst.bat file is in the SMS source directory pointed to by your package
definition.
3.
Check the command line in the uninst.bat file. Make sure that the paths specified are fully
qualified UNC paths for the Windows directory and for the PowerChute plus installation
directory on the target machine, and that the uninstall log file specified matches the name
of the uninstall log file in the PowerChute plus installation directory. For example, a log
file name is similar to the following: DeIsL1.isu. The command line should appear as
follows, with Windows_dir and Pwrchute_dir as the paths to those directories on the target
machine and log_file as the name of the uninstall log file:
Windows_dir\uninst.exe -fPwrchute_dir\log_file.isu -cPwrchute_dir
uninst.dll
4.
Make sure that the program uninst.exe is in the Windows directory on the target machine.
5.
Configure SMS to send the uninstallation package.
To use SMS version 2.0 to remove PowerChute plus from a remote machine, perform the
following steps:
1.
Check the properties of the PowerChute plus package to be sure that the option is selected
that removes software when it is no longer advertised.
2.
Remove the advertisement for the package.
User’s Guide
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Appendix A: PowerChute
plus and DMI
PowerChute plus supports the Intel Desktop Management Interface (DMI) with Windows NT
version 4.0 only. You use LANDesk® Server Manager to view the DMI UPS information and
to run UPS diagnostic procedures for any APC UPS attached to a Windows NT computer that
uses PowerChute plus. Specifically, you can do the following:
•
Determine what UPSs are available on the network.
•
View key UPS parameters such as battery status, runtime remaining, and internal UPS
temperature.
•
Initiate a UPS self-test and determine the results.
•
Initiate a UPS runtime calibration and determine the results.
•
Monitor UPS output voltage.
The PowerChute plus installation program installs the file pwrchute.mif to the folder
WIN32DMIPATH\mifs\backup. (WIN32DMIPATH is the path defined for the
WIN32DMIPATH environment variable.) After installation, the Windows NT UPS Service
starts automatically.
To use DMI, Intel’s win32sl (Win32 DMI Service Layer) and the Intel Server Monitor must be
running.
Open the Intel LANDesk Manager application and select, in order, the following folders:
1.
Intel Management Directory
2.
Local Network
3.
Windows NT
4.
The folder for your network type
5.
The domain (if any)
6.
The computer whose UPS information you want to access
After entering your User ID and LANDesk server manager password, select, in order, the
following folders:
1.
DMI
2.
Browser
3.
APC UPS
User’s Guide
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Appendix A: PowerChute plus and DMI
Allowable Values Table
The APC UPS folder contains a set of folders for the DMI groups supported by PowerChute
plus. The following sections describe those groups and the attributes in them that PowerChute
plus supports. If PowerChute plus does not support some attributes in a group, this
documentation omits those attributes.
•
Allowable Values Table
•
ComponentID
•
Configuration Extensions
•
Contact Closure Input Table
•
Diagnostics Extensions
•
Diagnostic Request Group
•
Diagnostic Results
•
Diagnostics
•
Error Control Group
•
Humidity Probe
•
Input Extensions
•
Measure-UPS
•
MIFTOMIB
•
Operational State Table
•
Output Extensions
•
Temperature Probe Table
•
UPS Battery
•
UPS Battery Extensions
•
Voltage Probe Table
Allowable Values Table
This table defines the allowable values for specific attributes.
Related Group:
The ID of the group containing the related attribute.
Related Attribute:
The ID of the related attribute.
Instance Index
Index of related table entry; 0 if the value is not indexed to a table entry.
Values List:
Comma-delimited string containing all allowable values for the related
attribute.
User’s Guide
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Appendix A: PowerChute plus and DMI
ComponentID
ComponentID
PowerChute plus supports using the following attributes in the ComponentID group:
Manufacturer:
“American Power Conversion Corp.”
Product:
The UPS model.
Version:
The version number of the UPS firmware.
Serial Number:
The UPS serial number.
Installation:
The date and time of the PowerChute plus installation that installed the
pwrchute.mif file.
Verify:
This component exists and is functioning correctly if
the UPS Monitoring Module (ups.exe) is running. Verification is
not supported if the UPS Monitoring Module is not running.
Configuration Extensions
PowerChute plus supports the following for configuring the UPS.
Audible Warning:
The conditions under which the UPS sounds an audible alarm.
See UPS Audible Warning in Chapter 1.
Wakeup Delay Capacity:
The minimum battery capacity (as a percentage of full
capacity) that is required before the UPS will return from a
low battery shutdown condition: 0, 15, 50, or 90.
Note:
These value are different for some UPS models.
Sensitivity:
The sensitivity of the UPS to utility line abnormalities or
noises. See Sensitivity in Chapter 1.
Low Battery Signal Time:
The desired runtime remaining (in minutes) when the low
battery condition is reached: 2, 5, 7 or 10.
Wakeup Delay Time:
The number of seconds the UPS waits before turning on after
utility line power is restored: 0, 60, 180, or 300.
Turn Off Delay:
The number of seconds the UPS remains on after receiving the
message to turn off: 20, 180, 300, or 600.
Automatic Reboot:
If the value is True, the UPS supplies power to the attached
equipment when utility line power is restored. If the value is
False, you must restart the UPS by using its on/off switch.
Shut Down Delay:
The number of seconds PowerChute plus waits before shutting
down a server.
User’s Guide
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Appendix A: PowerChute plus and DMI
Contact Closure Input Table
Contact Closure Input Table
PowerChute plus supports the following for the contact closure inputs of an Environmental
Monitoring Card or stand-alone Measure-UPS device..
Contact Closure
Input Index
Index into the Contact Closure Input Table.
Active:
Indicates whether the contact closure input is being used: True or False.
Normal State:
Identifies whether the contact closure input is normally open or closed.
Current State:
Indicates whether the contact closure input is currently open or closed.
Description:
The location or use of this contact closure input.
Diagnostics Extensions
PowerChute plus supports the following for diagnostic functions:
Diagnostic Function
Group Index
Index into the Diagnostic Function Group Table.
Last Run Date:
The date the related diagnostic function was last run.
Last Result:
The most recent result code for the related diagnostic function. See
the Diagnostic Results Table for the meaning of the result code.
Diagnostic Request Group
PowerChute plus supports using the following attributes in the Diagnostic Request Group:
Diagnostic Function Request:
1 initiates a UPS self-test; 2 initiates a runtime calibration;
3 aborts a runtime calibration; 4 initiates a simulated power
failure; 5 initiates a UPS alarm test; 6 puts the UPS on
bypass; 7 takes the UPS off bypass; 8 initiates a server
shutdown.
Diagnostic Function Result:
An index to the rows of the Diagnostic Results Group
Table, which indicate the outcome of a self-test or
calibration. To determine the meaning of this value, see the
value in the corresponding row of the Diagnostic Results
Group Table, or see the same information provided in the
section Diagnostic Results.
User’s Guide
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Appendix A: PowerChute plus and DMI
Diagnostic Results
Diagnostic Results
PowerChute plus supports using three attributes in each of the following rows of the Diagnostic
Results group. The values for these attributes are fixed and are for reference only. The
following table shows the supported attributes for each row and the values for those attributes:
Row
Diagnostic
Function
Request
Diagnostic
Function
Result
Diagnostic Function Description
1
1
1
“Battery Test passed.”
2
1
2
“Battery Test failed.”
3
1
3
“Invalid test. Please repeat the test.” This result may
indicate an overload condition.
4
1
4
“Test cannot be performed at this time. Please repeat
later.”
5
1
5
“Test not possible with this UPS.” A UPS that uses
simple-signalling cannot perform self-tests.
6
2
1
“Run Time Calibration started successfully.”
7
2
2
“Run Time Calibration not started. Battery capacity
must be at 100%.”
8
2
3
“Run Time Calibration cannot be performed at this
time. Please repeat later.”
9
2
4
“Test not possible with this UPS.” A UPS that uses
simple-signalling cannot perform runtime calibrations.
10
3
1
“Abort Run Time Calibration succeeded.”
11
3
2
“Abort Run Time Calibration failed.”
12
3
3
“Abort Run Time Calibration cannot be performed at
this time.”
13
4
1
“Power Failure Test passed.”
14
4
2
“Power Failure Test failed.”
15
5
1
“UPS Alarm Test passed.”
16
5
2
“UPS Alarm Test failed.”
17
6
1
“Put UPS on Bypass succeeded.”
18
6
2
“Put UPS on Bypass failed.”
19
6
3
“Test not possible with this UPS.”
20
7
1
“Take UPS off Bypass succeeded.”
User’s Guide
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Appendix A: PowerChute plus and DMI
Diagnostics
Row
Diagnostic
Function
Request
Diagnostic
Function
Result
Diagnostic Function Description
21
7
2
“Take UPS off Bypass failed.”
22
7
3
“Test not possible with this UPS.”
23
8
1
“Shut Down Server started successfully.”
24
8
2
“Shut Down Server failed.”
Diagnostics
PowerChute plus supports using the following functions in the Diagnostics Group.
•
Row 1: UPS Battery Test in Appendix A
•
Row 2: Run Time Calibration in Appendix A
•
Row 3: Abort UPS Run Time Calibration in Appendix A
•
Row 4: Power Failure Test in Appendix A
•
Row 5: UPS Alarm Test in Appendix A
•
Row 6: Put UPS on Bypass in Appendix A
•
Row 7: Take UPS off Bypass in Appendix A
•
Row 8: Shut Down Server in Appendix A
Row 1: UPS Battery Test
PowerChute plus supports using the following attributes related to the UPS Battery Test
function, which is equivalent to the UPS self-test feature of PowerChute plus:
Diagnostic Function Table
Index:
1 (The row number to which this function refers in the
Diagnostics Group Table.)
Diagnostic Function Name:
UPS Battery Test.
Diagnostic Function
Description:
“Determines the UPS system’s ability to support the load
during a power failure.”
User’s Guide
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Appendix A: PowerChute plus and DMI
Diagnostics
Row 2: Run Time Calibration
PowerChute plus supports using the following attributes related to the Run Time Calibration
function:
Diagnostic Function Table
Index:
2 (The row number to which this function refers in the
Diagnostics Group Table.)
Diagnostic Function Name:
Run Time Calibration.
Diagnostic Function
Description:
“Discharges the battery to calibrate runtime available during
a power failure. The battery must be at full charge to
initiate.”
Row 3: Abort UPS Run Time Calibration
PowerChute plus supports the following attributes related to the Abort Run Time Calibration
function.
Diagnostic Function Table Index:
3 (The row number to which this function refers in the
Diagnostics Group Table.)
Diagnostic Function Name:
Abort Run Time Calibration
Diagnostic Function Description:
“Abort the Run Time Calibration diagnostic.”
Row 4: Power Failure Test
PowerChute plus supports the following attributes related to the Power Failure Test function.
Diagnostic Function Table Index:
4 (The row number to which this function refers in
the Diagnostics Group Table.)
Diagnostic Function Name:
Power Failure Test
Diagnostic Function Description:
“Performs a simulated loss of utility power. The
UPS will attempt to switch to battery power.”
Row 5: UPS Alarm Test
PowerChute plus supports the following attributes related to the UPS Alarm Test function.
Diagnostic Function Table Index:
5 (The row number to which this function refers in the
Diagnostics Group Table.)
Diagnostic Function Name:
UPS Alarm Test
User’s Guide
115
Appendix A: PowerChute plus and DMI
Diagnostics
Diagnostic Function Description:
“Causes the UPS to light its front panel and emit a beep”
(for those models that have front panel lights and an
internal alarm).
Row 6: Put UPS on Bypass
PowerChute plus supports the following attributes related to the Put UPS on Bypass function.
Diagnostic Function Table Index:
6 (The row number to which this function refers in the
Diagnostics Group Table.)
Diagnostic Function Name:
Put UPS on Bypass. (If the UPS model does not support
this function, an error is returned in the Diagnostic
Request Group.)
Diagnostic Function Description:
“Puts the UPS into Bypass mode so that maintenance may
be performed.”
Row 7: Take UPS off Bypass
PowerChute plus supports the following attributes related to the Take UPS off Bypass function.
Diagnostic Function Table Index:
7 (The row number to which this function refers in the
Diagnostics Group Table.)
Diagnostic Function Name:
Take UPS off Bypass. (If the UPS model does not support
this function, an error is returned in the Diagnostic
Request Group.)
Diagnostic Function Description:
“Returns the UPS to normal operation.”
Row 8: Shut Down Server
PowerChute plus supports the following attributes related to the Shut Down Server function.
Diagnostic Function Table Index:
8 (The row number to which this function refers in the
Diagnostics Group Table.)
Diagnostic Function Name:
Shut Down Server.
Diagnostic Function Description:
“Shuts down the server.”
User’s Guide
116
Appendix A: PowerChute plus and DMI
Error Control Group
Error Control Group
PowerChute plus supports using the following attributes in the Error Control Group:
Number of Major Errors:
The number of major errors generated since the UPS Monitoring
Module (ups.exe) started. If communication is lost and then
reestablished, this count is not reset. See Operational State Table to
identify errors that increment this count.
Number of Warnings:
The number of warnings generated since the UPS Monitoring
Module (ups.exe) started. If communication is lost and then
reestablished, this count is not reset. See Operational State Table to
identify warnings that increment this count.
Error Status:
OK, Warning, or Major. See Operational State Table to identify
errors that determine this value.
Alarm Generation:
Set this value to On to enable sending error messages to the DMI
service layer.
Humidity Probe
PowerChute plus supports the following for the humidity probes in the system.
Humidity Probe Table Index:
Index into the Humidity Probe Table.
Humidity Probe Location:
Identifies the physical location of the humidity
probe: 2 = Unknown
Humidity Probe Description:
Additional descriptive information about the
humidity probe or probe’s location.
Humidity Status:
Defines the status of the humidity monitored by the
probe: 3 = OK, 5 = Critical
Humidity Probe Humidity Reading:
The present relative humidity reading of this
humidity probe as a percentage.
Humidity Reading Lower Threshold Critical:
The lower critical threshold for the relative humidity
measured by this probe, as a percentage.
Humidity Reading Upper Threshold Critical:
The upper critical threshold for the humidity probe,
in percent relative humidity.
User’s Guide
117
Appendix A: PowerChute plus and DMI
Input Extensions
Input Extensions
PowerChute plus supports the following for utility line input to the UPS.
Line Maximum:
The maximum utility line voltage measured (in millivolts) since
instrumentation started.
Line Minimum:
The minimum utility line voltage measured (in millivolts) since
instrumentation started.
Voltage Probe Index:
Index extension related to the voltage probe, with an index value of
1, which indicates that this probe measures the UPS input voltage.
Measure-UPS
PowerChute plus supports the following for an Environmental Monitoring Card or stand-alone
Measure-UPS device that is connected to the system.
MUPS Firmware Version:
The firmware version of the card or device.
Number of Contact Closure
Inputs:
The number of contact closure inputs available to the card or
device.
Temperature Probe Index
Index into the Temperature Probe Table for the
Environmental Monitoring Card or Measure-UPS values.
Humidity Probe Index
Index into the Humidity Probe Table for the Environmental
Monitoring Card or Measure-UPS values.
MIFTOMIB
PowerChute plus supports the following for DMI-to-SNMP translation.
MIB Name:
The MIB name that defines the MIF.
MIB OID:
The MIB Object Identifier that corresponds to this MIF.
Disable Trap:
A configurable attribute that prevents the component from
sending traps.
User’s Guide
118
Appendix A: PowerChute plus and DMI
Operational State Table
Operational State Table
PowerChute plus supports using the following attributes in the Operational State Table:
Operational State
Instance Index
The index into the Operational State Table: 1
Device Group Index
The ID of the group referencing this instance: 2
Availability Status
The availability of the UPS: Warning, Running, or Unknown
Major Error Count
The accumulated count of major or critical errors.
Warning Error Count
The accumulated count of warning or non-critical errors.
Battery Status:
Normal, Low, or Unknown, as indicated in the following table.
Error Status:
Major, Warning, or OK, as indicated in the following table.
Note:
When communication between the UPS and server is re-established, Battery Status and
Error Status are reset to the values that were in effect when communication was lost.
Battery
Status
Error
Status
UPS Conditions
Low
Major
The quality of the input power is unacceptable for providing output
power to the supported equipment, and the UPS battery is faulty or a
depleted.
Normal
Warning
The UPS is operating on battery power because input power was
unacceptable at PowerChute plus startup, became unacceptable during
normal UPS operation, or was unacceptable at the time that the UPS
lost communication with the server.
Unknown
Warning
The UPS battery status cannot be determined because communication
was lost while the UPS was on battery or because a hardware
component in the UPS failed, but input power is acceptable.
Unknown
OK
The UPS battery status cannot be determined because communication
with the UPS cannot be established or was lost while the UPS was online, but input power is acceptable. Communication failure can be
caused by a loose cable, incorrect port setting, or failed component in
the UPS.
Low
Warning
Input power is acceptable, but the battery is faulty or discharged.
Normal
OK
The UPS is communicating with the server, the battery is charged, and
the input power is acceptable.
User’s Guide
119
Appendix A: PowerChute plus and DMI
Output Extensions
Output Extensions
PowerChute plus supports the following for utility line output from the UPS.
Output Status:
The current state of the UPS output: Unknown, On Line,
On Battery, On AVR Boost, Timed Sleeping,
Software Bypass, Off, Switched Bypass,
Hardware Failure Bypass, Sleeping Until
Power Return, or On AVR Trim.
Output Frequency:
The present output frequency (in Hz) of the UPS.
Load:
The current UPS load, expressed as a percentage of rated
capacity.
Voltage Probe Index:
Index extension related to the voltage probe, with an index
value of 2, which indicates that this probe measures the UPS
output voltage.
Temperature Probe Table
PowerChute plus supports using the following attributes in the Temperature Probe Table:
Temperature Probe
Table Index:
1 indicates a UPS; 2 indicates an Environmental Monitoring Card
or stand-alone Measure UPS device.
Temperature Probe
Location
The physical location of the temperature probe: Power Unit
Temperature Probe
Description:
“Temperature probe measures the internal temp. of the UPS.” (for
index value 1)
“Temperature probe measures temp. of Measure-UPS sensor”(for
index value 2)
Temperature Status:
The status of the temperature monitored by this probe: Nonrecoverable, Critical, Non-critical, OK, Unknown, or
Other.
Temperature Probe
Temperature Reading:
The internal temperature of the UPS in Celsius (for index value 1)
The ambient temperature recorded by the Environmental Monitoring
Card or stand-alone Measure-UPS device (for index value 2)
Both values are in degrees Celsius to tenths of a degree.
Temperature Reading
Lower Threshold —
Critical:
The lower critical temperature threshold for the probe, in degrees
Celsius to tenths of a degree.
User’s Guide
120
Appendix A: PowerChute plus and DMI
UPS Battery
Temperature Reading
Upper Threshold —
Critical:
The upper critical temperature threshold for the probe, in degrees
Celsius to tenths of a degree
UPS Battery
PowerChute plus supports using the following attributes in the UPS Battery group:
Battery Status:
Battery Low indicates that the battery capacity is less
than or equal to the configured UPS Low Battery Signal
Time.
Battery Normal indicates a battery that is charged
sufficiently to support the attached equipment.
Unknown indicates that PowerChute plus is unable to
determine the present condition of the UPS battery.
Seconds on Battery:
The number of seconds the UPS has been on battery (0 if the
UPS is not on battery).
Estimated Minutes Remaining:
Minutes of runtime remaining.
Estimated Charge Remaining:
The UPS battery capacity as a percentage of full charge.
Battery Voltage:
The output voltage of the UPS, in Volts DC to tenths of a
volt.
Temperature Probe Index:
The index to the Temperature Probe Table
Operational Group Index:
The index to Operational State Table
UPS Battery Extensions
PowerChute plus defines the APC extensions to the UPS Battery group as follows.
Last Battery Replacement Date:
The most recent date on which a battery was installed in the
UPS.
Number of Battery Packs:
The total number of battery packs attached to the UPS (for
UPS models that use multiple battery packs).
Number of Bad Battery Packs:
The number of battery packs that need to be replaced.
Battery Replacement Required
Whether batteries in the UPS need replacement: True or
False.
ID:
A unique name assigned to the UPS.
Manufacture Date:
The date the UPS was manufactured.
User’s Guide
121
Appendix A: PowerChute plus and DMI
Voltage Probe Table
Communication Status
State of communication between the software and the UPS:
Non-recoverable, Critical, Non-critical, OK,
Unknown, Other,
Voltage Probe Table
PowerChute plus supports the following attributes for the voltage probes in the system.
1
Voltage Probe Index
Index into the Voltage Probe Table.
2
Voltage Probe Location:
Power Unit, the physical location of the voltage
probe.
3
Voltage Probe Description:
Indicates whether the probe measures input or output
voltage.
4
Voltage Status:
The status of the voltage being monitored by this probe:
3 = OK; 5 = critical; 2 = unknown (used for output
voltage status only).
5
Voltage Probe Voltage Level:
The present voltage level (in millivolts) being
measured by this probe.
13
Voltage Level Lower
Threshold — Critical: (used for
input voltage only)
The lower, critical threshold (in millivolts) for the
voltage probe.
14
Voltage Level Upper
Threshold — Critical: (used for
input voltage only)
The upper, critical threshold (in millivolts) for the
voltage probe.
User’s Guide
122
Appendix A: The
Operating System Event
Viewer
When a PowerChute plus event occurs, the operating system logs the event text in the local
System log on the local computer. However, the Event ID in the System log is different from
the ID code used by PowerChute plus.
The following table identifies the Event ID used in the System log and displayed by the
operating system’s Event Viewer for each PowerChute plus event text.
Event ID
Event Text
1000
*** PowerChute PLUS Version #SERVER_VERSION# stopped ***
1001
*** PowerChute PLUS Version #SERVER_VERSION# started ***
1002
Communication established
1003
Unable to communicate with UPS
1004
Communication lost while on battery
1100
UPS enabling AVR Boost
1101
UPS enabling AVR Trim
1110
UPS batteries no longer need replacing
1120
UPS battery is discharged
1121
UPS returned from low battery condition
1130
Low battery condition
1131
UPS battery needs replacing
1140
Low battery condition: #BATTERY_CAPACITY#
1141
UPS battery is discharged: #BATTERY_CAPACITY#
1142
UPS returned from low battery condition: #BATTERY_CAPACITY#
1150
Normal power restored: UPS on line
1160
UPS on battery
1161
UPS on battery: High input line voltage #MAX_VOLTAGE# V
(page 1 of 4)
User’s Guide
123
Appendix A: The Operating System Event Viewer
Event ID
Event Text
1162
UPS on battery: Blackout
1163
UPS on battery: Brownout
1164
UPS on battery: Small momentary sag
1165
UPS on battery: Deep momentary sag
1166
UPS on battery: Small momentary spike
1167
UPS on battery: Large momentary spike
1168
UPS on battery: Simulated power failure
1200
UPS run time calibration initiated
1201
UPS run time calibration completed
1202
UPS run time calibration cancelled by user
1203
UPS run time calibration aborted by power failure
1204
UPS unable to perform run time calibration: Capacity < 100%
1205
UPS run time calibration cancelled
1250
UPS self-test passed
1251
User-initiated UPS self-test passed
1252
Scheduled UPS self-test passed
1253
Self-test at UPS passed
1260
UPS self-test failed
1261
User-initiated UPS self-test failed
1262
Scheduled UPS self-test failed
1263
Self-test at UPS failed
1271
User initiated self-test failed: Invalid test
1272
Scheduled UPS self-test failed: Invalid test
1273
Self-test at UPS failed: Invalid test
1300
System shutdown
1301
Administrative shutdown started
1304
Administrative shutdown: User-initiated
1310
Shutdown cancelled
(page 2 of 4)
User’s Guide
124
Appendix A: The Operating System Event Viewer
Event ID
Event Text
1311
User-initiated shutdown cancelled
1320
Shutdown started
1321
User-initiated shutdown started
1350
UPS returned from bypass
1360
UPS internal temperature over limit
1361
UPS battery charger failure
1362
UPS on bypass: severe DC imbalance overload
1363
UPS on bypass: output voltage outside limits
1364
UPS on bypass: top module fan needs repair
1365
UPS on bypass: user set via software or panel
1366
UPS system is in maintenance bypass set by switch.
1401
Zone 1 returned to normal: #USER_COMMENT#
1402
Zone 2 returned to normal: #USER_COMMENT#
1403
Zone 3 returned to normal: #USER_COMMENT#
1404
Zone 4 returned to normal: #USER_COMMENT#
1411
Zone 1 alarm: #USER_COMMENT#
1412
Zone 2 alarm: #USER_COMMENT#
1413
Zone 3 alarm: #USER_COMMENT#
1414
Zone 4 alarm: #USER_COMMENT#
1450
Ambient temperature back within thresholds
1451
Below lower ambient temperature threshold of #LOW_THRESHOLD#
1452
Exceeded upper ambient temperature threshold of #HIGH_THRESHOLD#
1460
Ambient humidity back within thresholds
1461
Below humidity threshold of #LOW_THRESHOLD#
1462
Exceeded upper humidity threshold of #HIGH_THRESHOLD#
1500
Minimum redundancy lost
1501
Minimum redundancy regained
1510
UPS module added
(page 3 of 4)
User’s Guide
125
Appendix A: The Operating System Event Viewer
Event ID
Event Text
1511
UPS module removed
1512
UPS module failed
1520
Battery added
1521
Battery removed
1530
Main Intelligence module OK
1531
Main Intelligence module added
1532
Main Intelligence module removed
1533
Main Intelligence module failed
1540
Redundant Intelligence module OK
1541
Redundant Intelligence module added
1542
Redundant Intelligence module removed
1543
Redundant Intelligence module failed
1550
System level fan failed
1551
System level fan OK
1560
Bypass contactor OK
1561
Bypass contactor failed
1570
Input circuit breaker tripped
2000
UPS overload condition solved
2001
UPS output overload
2030
Smart Cell signal restored
2031
Check installation of Smart Cell signal cable
2040
Base module bypass power supply needs repair
2041
Base module fan needs repair
2050
UPS internal temperature in bounds
2051
Maximum UPS internal temperature exceeded
(page 4 of 4)
User’s Guide
126
ABCDEFGHIJKLMNOPQRSTUVWXYZ
Symbols
#BATTERY_CAPACITY# 81, 90,
#CONTACT_POSITION# 81
#HIGH_THRESHOLD# 81, 94
#HOSTNAME# 81, 102, 109
#LOW_THRESHOLD# 82, 94
#NORMAL_POSITION# 82
#SERVER_VERSION# 82
#USER_COMMENT# 82
#variable_name# 80
[CommandFile] 100
[Communication] 100
[Devices] 101
[ErrorLogging] 101
[EventText] 101, 109
[FlexEventNames] 109
[keyword] 98
[PopupText] 102, 109
[PrepareForShutdown] 102
[Server] 103, 111
[ShareUps] 103
[SqlShutdown] 104
[Ups] 104
[UpsTemperatureSensor] 104
AVR Trim
status indicator 19
UPS Enabling AVR Trim event
93
90
B
BackOffice shutdown 106
Bad Batt Packs 20
Bar Graph area
Battery Capacity 22
Battery Volts 23
Output Voltage 22
Run Time 23
UPS Load 23
Utility Voltage 22
Bar Graph Type 55
Base Module Fan Failure event 94
Base Power Supply Failure event 94
battery
bad packs 20
capacity required for runtime calibration 22
external packs 46
last replacement date 46
settiing wide voltage range to conserve 44
simulating a power failure 79
testing in DMI 118
Battery Discharged status indicator 18
Battery Needs Replacing event 94
Battery Volts 23
#BATTERY_CAPACITY# 81, 90, 93
blackout, UPS On Battery event 89
bypass mode, putting a UPS into 79
A
access
setting permissions 25
actions 57
configuring 60
list of configurable 57
overview 57
See also configuring actions and Event
Actions
Additional Mail Message to Send 66
Administrative Shutdown event 85
alarm, testing UPS 79
Allowable Values Table, DMI 114
Ambient Temperature In Range event 54, 88
Ambient Temperature Out Of Range event 54,
ambient temperature, setting threshold for 54
APC UPS folder, DMI 114
Application Shutdown Parameters 51
applications, ignoring at shutdown 102
AppsToIgnore parameter 102
audible warnings 49
Automatic Reboot 49
AVR Boost
status indicator 19
UPS Enabling AVR Boost event 90
C
94
Calibrating status indicator 18
changing data recording interval 75
Check Smart Cell Signal event 93
Comm Lost While On Battery event 93
command files
running 65
shutdown delay 72
[CommandFile] 100
[Communication] 100
Communication Established event 85
Communication Parameters 49
Communications Port 50
Simple Signalling 50
Smart Signalling 50
ComponentID, DMI 115
Configuration menu
Application Shutdown Parameters 51
User’s Guide
131
ABCDEFGHIJKLMNOPQRSTUVWXYZ
Communication Parameters 49
Event Actions 60
Event Users 58
Measure-UPS Parameters 52
Monitoring Preferences 55
Scheduled Tests and Shutdowns 36
UPS Operating Parameters 42
UPS Shutdown Parameters 46
configuration parameters
Automatic Reboot 49
External Battery Packs 46
Firmware Revision 42
High Transfer Point 43
Last Battery Replacement 46
Low Transfer Point 43
Nominal UPS Output 45
Sensitivity 45
UPS ID 45
UPS Low Battery Signal Time 47
UPS Manufacture Date 42
UPS Serial Number 42
UPS Turn Off Delay 48
UPS Wakeup Delay (Capacity) 48
UPS Wakeup Delay (Time) 48
configuring
for frequent power outages 49
paging services 59
shutdown.cmd to run 107
system shutdown 26
Windows Terminal Server 25
configuring actions
logging an event 57
notifying administrators 61
notifying users 63
paging users 67
running a command file 65
sending e-mail 66, 69
shutting down a server 69
ConfirmedModeEnabled parameter 103
Contact Closure Input Table, DMI 116
Contact Zone number Alarm event 95
Contact Zone number Normal event 54, 88
#CONTACT_POSITION# 81
contacts, Environmental Monitoring Card and
Measure-UPS
Contact Zone number Alarm event 95
Contact Zone number Normal event 54, 88
customizing, event text and popup messages 109
D
data fields area 20, 54
dates
in data log 76
last battery replacement 46
delay
caution about UPS Turn Off Delay 72
for system shutdown 72
deleting, scheduled events 40
Desktop Management Interface. See DMI
[Devices] 101
Diagnostic Extensions, DMI 116
Diagnostic Request Group
DMI 116
Diagnostic Results, DMI 117
Diagnostics menu 78
Diagnostics, DMI 118
dialog boxes
Application Shutdown Parameters 51
Communication Parameters 49
Event Actions 60
Log Options 73
Measure-UPS Parameters 52
Monitor Server 13
Monitoring Preferences 55
Nofity Users 63
Notify Administrators 61
Page Users 67
Pager Services 59
Run Command File 65
Send E-Mail 66
Shut Down Server 69
Shut Down Server Now 71
Smart Scheduling 36
UPS Operating Parameters 42, 46, 55
UPS Shutdown Parameters 72
disabling
network connection 100
ups.mif file 111
DMI 113
Allowable Values Table 114
APC UPS folder 114
ComponentID 115
Contact Closure Input Table 116
Diagnostic Extensions 116
Diagnostic Request Group 116
Diagnostic Results 117
Diagnostics 118
Enviromental Monitoring Card 122
Error Control Group 121
User’s Guide
132
ABCDEFGHIJKLMNOPQRSTUVWXYZ
Humidity Probe 121
Input Extensions Group 122
Measure-UPS 122
MIFTOMIB 122
Operational State Table 123
Output Extensions 124
Temperature Probe Table 124
UPS Battery 125
UPS Battery Extensions 125
Voltage Probe Table 126
Domain Users option, for notification messages 63
E
editing
initialization file 98
Smart Scheduling events 41
e-mail, sending 66
EnableHighThreshold parameter 105
Environmental Monitoring Card
DMI 122
not recording or displaying data 53
erasing event log contents 74
Error Control Group, DMI 121
error log 101
[ErrorLogging] 101
Event Actions
dialog box 60
Log Event 61
Notify Administrators 61
Notify Users 63
Page Users 67
Run Command File 65
Send E-Mail 66
Shut Down Server 69
event log
last two events displayed 22
event text 75
Event Users dialog box 58
events
See also specific event names
Administrative Shutdown 85
Ambient Temperature In Range 88
Ambient Temperature Out Of Range
Base Module Fan Failure 94
Base Power Supply Failure 94
Battery Needs Replacing 94
Check Smart Cell Signal 93
Comm Lost While On Battery 93
Communication Established 85
configuring actions for 60
94
Contact Zone number Alarm 95
Contact Zone number Normal 54, 88
critical 63
customizing text language 109
Humidity In Range 88
Humidity Out Of Range 95
Lost Communication With UPS 91
Low Battery Condition 90
Maximum Internal Temperature Exceeded
Overload Condition Solved 86
overview 57, 80
PowerChute Started 84
PowerChute Stopped 84
Returned From Low Battery 86
Runtime Calibration Aborted 90
Runtime Calibration Finished 87
Runtime Calibration Started 86
severity levels 81
Shutdown Cancelled 86
Smart Cell Signal Returned 87
Smart Scheduling 40, 41
correcting conflicts in 40
deleting 40
editing existing 41
priorities when scheduling 38, 40
scheduling multiple 38
scheduling single 37
System Shutdown Complete 89
System Shutdown Starting
delay before event occurs 72
description 87
UPS Battery Is Discharged 93
UPS Battery Replaced 86
UPS Enabling AVR Boost 90
UPS Enabling AVR Trim 90
UPS Internal Temperature In Bounds 88
UPS On Battery 79
UPS On Bypass:Failure 93
UPS On Bypass:Maintenance 91
UPS Output Overload 92
UPS Returned From Bypass 87
UPS Self-Test Failed 92
UPS Self-Test Passed 85
Utility Power Restored 79, 85
variables 80
[EventText] 101, 109
Exchange Shutdown 31
External Battery Packs 46
User’s Guide
133
95
ABCDEFGHIJKLMNOPQRSTUVWXYZ
F
Failed on date self-test result 20
files
APC package definition file 112
command file
running for any event 65
initialization 98
pwrchute.ini
adding parameter to disable ups.mif 111
configuring applications to ignore 102
configuring non-English text 109
configuring UPS polling interval 104
editing 98
enabling or disabling Environmental
Monitoring Card monitoring 101
enabling or disabling error logging 101
enabling or disabling Measure-UPS
monitoring 101
enabling or disabling remote monitoring at
start-up 100
specifying communication protocols 100
pwrchute.mif 113
pwrchute.old 109
running a command file 57
setup.log 111
shutdown.cmd 107
sms.ini 110
sms.mif 103
uninst.bat 112
uninstall log file 112
ups.mif 110, 111
viewing installation log 111
[FlexEventNames] 109
frequency, in data log 76
G
GenerateMif parameter 103,
gray status indicators 18
111
H
High input line voltage 89
High Transfer Point 43, 44
#HIGH_THRESHOLD# 81, 94
HighThresholdValue parameter 105
host computer
identifying name 18
#HOSTNAME# 81, 102, 109
humidity
displaying in Data Fields window
21
Humidity In Range event 54
Humidity Out Of Range event
in data log 76
thresholds 54
Humidity In Range event 88
Humidity Out Of Range event 95
Humidity Probe, DMI 121
54
I
initialization file 98
Initiate Run Time Calibration 78
Initiate UPS Self Test 78
Input Extensions Group, DMI 122
installation
installing PowerChute plus using SMS 110
uninstalling PowerChute plus using SMS 110
viewing log file of SMS installation 111
Internet Information Server 31
IpxSpx parameter
specifying communication protocol 100
ISVMIFS directory 110
K
keywords in initialization file
98
L
LANDesk Server Manager 113
Last Battery Replacement 46
Last Events window 21
Line Maximum 21
Line Minimum 21
Load, in data log 76
Log Options 73
Data Recording Interval 75
dialog box 73
logging data at intervals 75
Logging menu
Log Options 73
Open Data Log 74
Open Event Log 74
Print Data Log 77
Print Event Log 77
Lost Communication With UPS event 91
Lotus Notes/Domino shutdown 31, 107
Low Battery Condition
event 90
returned from 86
low battery shutdown
calculating the time needed 33
User’s Guide
134
ABCDEFGHIJKLMNOPQRSTUVWXYZ
UPS status information 17
Monitoring field on main screen 18
monitoring preferences 55
Low Battery Signal Time
displayed on main screen 23
setting 90
Low Battery status indicator 18
low input line voltage 89
Low Transfer Point 43, 44
#LOW_THRESHOLD# 82, 94
N
M
MachineISVMIFPath 110
main screen 16
battery pack information 19
data displayed in red 54
data fields area 20
Last Events window 21
menu bar 16
self-test information 19
Status and Test areas 17
UPS Module information 19
maintenance
bypass mode 18
Maximum Internal Temperature Exceeded event
95, 105
See also [UpsTemperatureSensor]
Measure-UPS
DMI 122
not recording or displaying data 53
Measure-UPS Parameters 52
dialog box 52
in pwrchute.ini file 101
messages
additional e-mail text 66
default e-mail notification 66
default language for 109
event texts
in event log file 75
in pwrchute.ini file 101
with variables 81
languages for 109
Microsoft BackOffice 106
Microsoft Exchange, configuring shutdown 31
MIF file 110
MIFTOMIB, DMI 122
modem
paging options 50
required for paging 59
Monitor Different Server 71
Monitor Server dialog box 13
monitoring
battery capacity and status using DMI 125
Netscape shutdown 31, 106
network connection
disabling. 100
Network parameter 100
to bypass remote monitoring at start-up 100
to enable remote monitoring at start-up 100
No Comm status indicator 18
No Server status indicator 18
Nominal UPS Output 45
#NORMAL_POSITION# 82
Notes Shutdown, option at installation 107
notification messages
customizing 109
defaults for popups 102
defining text for 102
notification period to delay shutdown 28
Notify Administrators 62
Notify Users 63
numeric pagers 59
O
On Battery status indicator 19
On Line status indicator 18
Open Event Log 74
Operational State Table, DMI 123
Output Extensions, DMI 124
Output Frequency 21
Output Voltage 22
Overload Condition Solved event 86
P
package definition file 112
Page Users
action 67
for critical problems 68
testing changes made to values 68
parameters
application shutdown 51
Communication 49
initialization parameters in .ini file 98
Measure-UPS 52
Monitoring Preferences 55
UPS Operating Parameters 42
UPS Shutdown Parameters 46
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Passed on date self-test result 20
password for SQL server shutdown 104
path for LANDesk Server Manager 113
permissions, setting PowerChute plus 25
polling interval, setting 104
popup messages
configuring non-English messages 109
popup messages, configuring recipients 58, 63
[PopupText] 102, 109
power failure
status indicator 19
test, using DMI 119
PowerChute plus
DMI support 113
events 82
initialization parameters 98
installing and viewing log file 111
main screen 16
setting permissions 25
utilities 106
PowerChute Started event 84
PowerChute Stopped event 84
[PrepareForShutdown] 102
Put UPS on Bypass
using DMI 120
using menu 79
pwrchute.ini
adding parameter to disable ups.mif 111
configuring applications to ignore 102
configuring non-English text 109
configuring UPS polling interval 104
editing 98
enabling or disabling Environmental
Monitoring Card monitoring 101
enabling or disabling error logging 101
enabling or disabling Measure-UPS
monitoring 101
enabling or disabling remote monitoring at
start-up 100
specifying communication protocols 100
pwrchute.mif 113
pwrchute.old 109
R
remote monitoring at start-up, enabling and
disabling 100
Replace Battery status indicator 19
Returned From Low Battery event 86
Rpc parameter, to specify communication protocol
100
Run Command File action 65, 66
Run Time bar graph 23
running a command file 57, 65
runtime calibration
initiating 78
using DMI 118
Runtime Calibration Aborted event 90
Runtime Calibration Finished event 87
Runtime Calibration Started event 86
S
safe system shutdown 26
Scheduled Tests and Shutdowns 36
scheduling
editing Smart Scheduling events 41
how to correct conflicts 40
multiple events simultaneously 38
prioritizing Smart Scheduling events 38, 40
single event 37
self-tests
information displayed on main screen 19
initiating 78
monitoring using SMS 111
UPS Self-Test Failed event 92
UPS Self-Test Passed event 85
using DMI 118
Send E-Mail 66
Sensitivity 45
Serial Number 42
[Server] 103, 111
Server field in Monitor Server dialog box 14
#SERVER_VERSION# 82
servers
immediate shutdown 71
monitoring servers on a network 71
setup.log 111
severity levels 81
Share-UPS, Confirmed Mode for simple-signaling
UPS 103
ShowWindow parameter 100
Shut Down Server
action 69
dialog box 70
using DMI 120
Shut Down Server Now
dialog box 71
Shutdown Delay 72
UPS Turn Off Delay 72
shutdown
determining delay
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for Exchange shutdown 31
for Lotus Notes/Domino shutdown 31
for Netscape shutdown 31
for SMS shutdown 31
for SQL Server shutdown 31
immediate 71
low battery 33
notification period 28
overview 26
scheduling 36
show to configure 26
Shutdown Cancelled event 86
Shutdown Delay 29
UPS Turn Off Delay 29
utilities 106
warning box 71
Shutdown Cancelled event 86
Shutdown Delay
calculating the time needed 30
for Shutdown Server Now option 72
in Application Shutdown Parameters 52
setting the delay time 32
shutdown.cmd
configuring to run 107
with Lotus Notes/Domino 107
shutting down
Lotus Notes/Domino 107
servers or systems 69
SQL Server 104
simple-signalling
events 96
UPS Communications option 50
Simulate Power Failure 79, 89
Smart Cell Signal Returned event 87
Smart Scheduling dialog box 36
smart-signalling, UPS Communication option 50
SMS
configuring shutdown 31
PowerChute plus support 110
viewing installation log file 111
sms.ini 110
sms.mif 103
SMTP mail options 51
SQL Server
configuring shutdown 31
specifying name 104
specifying password 104
starting
the User Interface Module 13
status area, main screen 17
status indicators 18
System menu 71
System Shutdown Complete event 89
System Shutdown Starting event
description 87
shutdown delay 29, 72
Systems Management Server. See SMS
T
T.amb, in data log 76
T.ups, in data log 76
Take UPS off Bypass 79
using DMI 120
TcpIp parameter, to specify communication
protocol 100
temperature
ambient. See Ambient Temperature
internal 21
Maximum Internal Temperature Exceeded
event 95
setting internal temperature threshold 104
typical UPS internal temperature 21
UPS Internal Temperature In Bounds event
88
UPS On Bypass: Failure event 93
[UpsTemperatureSensor] 104
Temperature Probe Table, DMI 124
test area, main screen 17
Test UPS Alarm 79
tests
initiating self-test 78
scheduling self-tests 36
UPS alarm 79
text, customizing event 109
thresholds
humidity. See humidity
setting maximum internal temperature
time, in data log 76
transfer points
high and low 43
parameters 44
104
U
uninst.bat 112
uninstall log file 112
uninstalling PowerChute plus using SMS
Unknown status indicator 20
UPS Alarm Test, using DMI 119
UPS Audible Warning 49
UPS Battery Extensions, DMI 125
UPS Battery Is Discharged event 93
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UPS Battery Replaced event 86
UPS Battery Test, DMI 118
UPS battery test, DMI 118
UPS Battery, DMI 125
UPS Communication Parameters 50
UPS Enabling AVR Boost event 90
UPS Enabling AVR Trim event 90
UPS ID 45
UPS Internal Temperature In Bounds event
88,
105
See also [UpsTemperatureSensor]
UPS Load 23
UPS Low Battery Signal Time 33, 47
UPS Manufacture Date 42
UPS MIF file 110
UPS module information on main screen 19
UPS Monitoring Module
closing 72
starting 13
UPS On Battery event 89
blackout 89
high input line voltage 89
low input line voltage 89
simulated power failure 79, 89
UPS On Bypass:Failure event 93
UPS On Bypass:Maintenance
event 91
using manual switch at UPS 91
using Matrix-UPS front panel 91
using Put UPS on Bypass 91
UPS Operating Parameters
External Battery Packs 46
Firmware Revision 42
High Transfer Point 43
Last Battery Replacement 46
Low Transfer Point 43
Nominal UPS Output 45
Sensitivity 45
UPS ID 45
UPS Manufacture Date 42
UPS Serial Number 42
UPS Operating Parameters dialog box 42
UPS Output Overload event 92
UPS Output Voltage 21
UPS Overloaded status indicator 19
UPS Power Supply Failure status indicator 19
UPS Returned From Bypass event 87
UPS Self-Test Failed event 92
UPS Self-Test Passed event 85
UPS self-test, date and result of last test 20
UPS Serial Number 42
UPS Service,starting 13
UPS Shutdown Parameters
Automatic Reboot 49
UPS Audible Warning 48
UPS Low Battery Signal Time 47
UPS Turn Off Delay 48, 72
UPS Wakeup Delay (Capacity) 48
UPS Wakeup Delay (Time) 48
UPS Shutdown Parameters dialog box 72
UPS Status 17
for monitored computer 17
UPS Temp field, Data Fields window 21
UPS temperature
ambient. See Ambient Temperature
internal 21
Maximum Internal Temperature Exceeded
event 95
setting internal temperature threshold 104
typical UPS internal temperature 21
UPS Internal Temperature In Bounds event
88
UPS On Bypass: Failure event 93
UPS Turn Off Delay
caution when increasing 72
in configuring safe system shutdown 29
in dialog box 48
UPS Wakeup Delay (Capacity) 48
UPS Wakeup Delay (Time) 48
ups.mif 110
UpsPollInterval parameter 104
[UpsTemperatureSensor] 104
User Interface Module 72
exiting 72
main screen 16
using the Start menu to start 13
#USER_COMMENT# 82
Username parameter for SQL Server shutdown
104
Utility Power Restored event
after simulated power failure 79
description 85
Utility Voltage 22
V
#variable_name# 80
variables
in event text 80
Powerchute plus variables defined
Vbatt, in data log 76
verifying proper operation 15
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viewing
event log 74
installation log file 111
UPS data with SMS 111
Vmax, in data log 76
Vmin, in data log 76
voltage
distortion on incoming line 45
setting acceptable input voltage range
setting output 45
voltage bar graphs
Battery Volts 23
Output Voltage 22
Utility Voltage 22
Voltage Probe Table, DMI 126
Vout, in data log 76
44
W
Wait to shut down server 70
Windows Terminal Server
client configuration 25
server configuration 25
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