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User’s Guide TitlePage PowerChute® plus Version 5.2.3 for Windows NT®, Windows® 2000, and Windows® XP ® Notice Page POWERCHUTE® PLUS FOR WINDOWS NT®, WINDOW®S 2000, AND WINDOWS® XP VERSION 5.2.3 AMERICAN POWER CONVERSION CORPORATION - SOFTWARE LICENSE AGREEMENT This software license agreement (the “agreement”) is a legal agreement between American Power Conversion Corporation as the “licensor” (hereafter referred to as APC) and you (hereafter referred to as the “customer”) for the APC software accompanying this agreement. By downloading, installing, loading, copying, or otherwise using the software, you represent that one of the following is true: • You have been authorized to accept these terms on behalf of the customer (the entity on whose behalf you represent that you are authorized to act). • You intend to be personally bound to the terms of this agreement as the customer. If you accept these terms as a representative of an entity on whose behalf you are authorized to act, you may use the software only on behalf of such entity. If you intend to be personally bound, use of the software is limited to your personal use. If you are not authorized to accept these terms on behalf of a company or other entity, and you do not intend to be personally bound, APC will not license the software. Installation or use of the software in violation of the terms of this agreement is a violation of U.S. and international copyright laws and conventions. If third-party software is provided with the APC software, that third-party software is not subject to the terms of this license agreement. The license agreement of that third-party software defines the responsibilities of the customer and licensor with regard to that software. 1. GRANT OF LICENSE APC hereby agrees to grant and customer agrees to accept a non-exclusive and non-transferable license to use the software, subject to the terms and conditions of this agreement. The software is owned and copyrighted by American Power Conversion Corporation or its suppliers. As a customer, your license confers no ownership of or title to the software and does not constitute a sale of any right in the software. APC retains all proprietary rights and title to the software and any modifications. The customer is not permitted to rent, lease, grant a security interest in, or otherwise transfer rights to the software, or remove or alter any trademark, logo, copyright or other proprietary notices, legends, symbols or labels in the software. 2. RIGHT TO USE The software is licensed for use only by the number of users and/or on the number of servers or workstations described in this “Right to Use” section of this agreement or in any related invoice. The customer may use this software in one of the following ways, whichever is applicable to this software: • On a single file server powered by an APC UPS for serving any computer and related peripheral devices connected with that single file server • On one or more computers powered by the same APC UPS • To support a web server, which may be connected to a varying but unlimited number of workstations or computers on one or more networks. 3. RIGHT TO COPY The customer may make copies of the software for the following purposes only: • The customer may make one copy of the software for archival or backup purposes. • The customer may make additional copies of the software and documentation only when essential for the authorized and intended use of the software as described in this agreement and/or in the documentation accompanying the software. Any and all copies, including any archival copy, must include the APC copyright notice and any other proprietary notices that are included with the licensed software, and are fully subject to the terms of this agreement. The customer may not redistribute the software or make copies with the intent to redistribute. 4. RESTRICTIONS The customer is not permitted to do any of the following: • Reverse assemble, reverse compile, or otherwise attempt to create the source code from the software. • Create derivative works of the software or any portion thereof. • Localize or translate the software or its documentation, without the prior written consent of APC. • Publish or provide any results of benchmark tests run on the software to a third party without the prior written consent of APC. User’s Guide ii 5. DURATION AND TERMINATION OF THIS AGREEMENT This license shall continue so long as the customer uses the software in compliance with the agreement. If the customer breaches any of its obligations, this license shall terminate, and the customer agrees to destroy or return all copies of the software and all materials provided for or with the software upon notification and demand by APC. The customer can terminate the agreement at any time by destroying or returning to APC all copies of the software and documentation. 6. LIMITED WARRANTY The APC limited warranty is for a period of ninety (90) days from the time the customer receives the software. APC warrants during the limited warranty period that the software will function materially as described in the accompanying software user documentation and that any medium upon which the software is delivered will be free from defects in material and workmanship when given normal, proper and intended usage. This warranty does not apply in any of the following circumstances: • If the software is used on a machine or operating system other than the machines and versions of operating systems specified in the documentation. • If the software is subjected to misuse, neglect, accident, or exposure to environmental conditions beyond those specified in the documentation. • If a version of the software is used that does not include all updates available from APC. • If the software has been modified. APC does not warrant that use of the software will be uninterrupted or error free, nor that program errors will be corrected. APC’s sole responsibility and customer’s sole remedy under this warranty is, at APC’s option, to repair or replace all or any portions of the software, or to refund any license fee paid. This limited warranty is valid only if APC receives written notice within the ninety-day warranty period. 7. LIMITATION OF WARRANTIES AND LIABILITY EXCEPT AS EXPRESSLY SET FORTH IN SECTION 6 HEREIN ENTITLED “LIMITED WARRANTY”, (i) APC SHALL HAVE NO LIABILITY TO THE CUSTOMER OR ANY THIRD PARTY FOR THE SOFTWARE, INCLUDING ANY LIABILITY FOR NEGLIGENCE; (ii) APC MAKES AND THE CUSTOMER RECEIVES NO WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR IN ANY OTHER PROVISION OF THIS AGREEMENT OR ANY OTHER COMMUNICATION; AND (iii) APC SPECIFICALLY DISCLAIMS ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. IN NO EVENT SHALL APC BE LIABLE TO THE CUSTOMER FOR ANY CONSEQUENTIAL, INDIRECT, SPECIAL, MULTIPLE OR INCIDENTAL DAMAGES, EVEN IF APC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH POTENTIAL LOSS OR DAMAGE. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MIGHT NOT APPLY TO YOU. HOWEVER, TO THE FULL EXTENT PERMITTED BY APPLICABLE LAW, THE DURATION OF STATUTORILY REQUIRED WARRANTIES, IF ANY, SHALL BE LIMITED TO THE WARRANTY PERIOD OF 90 DAYS. NO DEALER, AGENT, EMPLOYEE, OR CUSTOMER OF APC IS AUTHORIZED TO MAKE ANY MODIFICATIONS, EXTENSIONS, OR ADDITIONS TO THIS LIMITED WARRANTY. The cumulative liability of APC to the customer for all claims relating to the software shall not exceed the total amount of any and all license fees paid to APC by the customer for the software or, if no license fee was required, the replacement of the software. 8. NO WARRANTY UNDER HAZARDOUS, HIGH-RISK, OR LIFE-THREATENING CONDITIONS The software is not fault-tolerant and is not designed, manufactured or intended for use or resale as control equipment in hazardous environments requiring fail-safe performance, such as in the operation of nuclear facilities, aircraft navigation or communication systems, air traffic control, direct life support machines, or weapons systems, in which the failure of the software could lead directly to death, personal injury, or severe physical or environmental damage. Accordingly, APC and its suppliers specifically disclaim any express or implied warranty of fitness for such hazardous, high-risk, or life-threatening activities. 9. USE OF TECHNICAL INFORMATION RELATED TO CUSTOMER SUPPORT The customer agrees that APC may use technical information that the customer provides while receiving technical/customer support services. APC may use such information for its own business purposes, including product support and development, but agrees not to use such information in any form that might identify the customer. 10. TRANSFER RESTRICTIONS This agreement, the license granted hereunder, the software and any modifications thereto may not be assigned or in any way transferred without the prior written consent of APC. User’s Guide iii 11. LANGUAGE AND JURISDICTION OF THE AGREEMENT The original of this agreement has been written in English. The parties hereto waive any statute, law, or regulation that might provide an alternative law or forum or to have this agreement written in any language other than English. Any translation of this agreement to a language other than English is provided only for the convenience of the customer and is not the legally binding version of the agreement. The terms of this agreement shall be construed in accordance with the substantive laws of the Commonwealth of Massachusetts, United States of America, without giving effect to the principles of conflict or choice of law of such commonwealth. APC and Customer exclude the United Nations Convention on Contracts for the International Sale of Goods from this agreement. 12. U.S. GOVERNMENT RESTRICTED RIGHTS LEGEND The software and documentation are “commercial items” as that term is defined in 48 C.F.R. 2.101 (October 1995) consisting of “commercial computer software” and “commercial computer software documentation” as such terms are used in 48 C.F.R. 227.7202-1, 227.7202-3 and 227.7202-4 (June 1995). If the customer is the U.S. Government or any agency or department thereof, the software and documentation are licensed only as a commercial item, and with only those rights as are granted to all other end users pursuant to the terms and conditions of this agreement. Licensor is American Power Conversion Corporation, P.0. Box 278, 132 Fairgrounds Rd., West Kingston, RI 02892, U.S.A. 13. EXPORT CONTROLS None of the software or underlying information or technology may be downloaded or otherwise exported or re-exported to any of the following: • Into (or to a national or resident of) any country to which the U.S. has embargoed goods. • To anyone on the U.S. Treasury Department’s list of Specially Designated Nationals. • To anyone on the U.S. Commerce Department’s Table of Denial Orders. By downloading or using the software, the customer agrees to the foregoing and represents and warrants that it is not located in, under the control of, or a national or resident of any such country or on any such list. The customer is responsible for complying with any local laws in its jurisdiction that might impact its right to import, export or use the software, and represents that it has complied with any regulations or registration procedures required by applicable law to make this license enforceable. ----------------------------------------------------------------------------------------------------------------------------------------------------------------- COPYRIGHT INFORMATION On-line Documentation Tracking Number 6.2 October, 2001 © Copyright American Power Conversion Corporation. All Rights Reserved. Reproduction in whole or in part without permission is prohibited. LICENSES & TRADEMARKS The APC logo, APC, Back-UPS, Back-UPS Pro, FlexEvent, Matrix-UPS, Measure-UPS, Power Array, PowerChute, PowerStack, Share-UPS, SmartCell, Smart-UPS, and Symmetra are trademarks or registered trademarks of American Power Conversion Corporation. All other trademarks, product, and corporate names are the property of their respective owners and used here for informational purposes only. AMERICAN POWER CONVERSION CORPORATION CORPORATE HEADQUARTERS: 132 Fairgrounds Road P.O. Box 278 West Kingston, RI 02892 United States of America Telephone: 401-789-5735 Toll Free (US and Canada): 800-800-4272 User’s Guide iv Contents About This Online Help 11 Chapter 1: How to Start Monitoring a UPS 13 PowerChute plus Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 How to Start PowerChute plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 How to Select a UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Chapter 2: How to Test PowerChute plus Operation 15 Chapter 3: PowerChute plus Main Screen 16 Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Status and Test Areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . UPS Status Information for the Monitored Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . Self-Test, Battery Pack, and UPS Module Information . . . . . . . . . . . . . . . . . . . . . . . . . . Data Fields Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Last Events Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Bar Graph Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chapter 4: How to Configure PowerChute plus Post-Installation Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How to Set PowerChute plus Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How to Configure UPS Monitoring for Windows Terminal Server . . . . . . . . . . . . . . . . . . How to Enable Local Monitoring of the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How to Enable a Client to Run PowerChute plus . . . . . . . . . . . . . . . . . . . . . . . . . . . How to Configure System Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Overview of System Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How to Set the Notification Period to Delay the System Shutdown Starting Event . . . . . Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How to Determine and Set the Times Needed for Safe System Shutdown . . . . . . . . . . . The Shutdown Delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Example 32 The Time Needed for Operating System Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . The Time Needed for Low Battery Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Example 1 34 Example 2 34 Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Scheduled Tests and Shutdowns... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How to Schedule an Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How to Schedule Multiple Events Simultaneously. . . . . . . . . . . . . . . . . . . . . . . . . . . How to Correct Event Conflicts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How to Delete an Event. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . User’s Guide v 16 17 17 19 20 21 22 24 24 25 25 25 25 26 26 28 28 29 29 33 33 35 36 37 38 40 40 Contents How to Edit an Existing Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 UPS Operating Parameters... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 High and Low Transfer Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 High Transfer Point 44 Low Transfer Point 44 How to Use the Transfer Point Parameters 44 Sensitivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Nominal UPS Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 UPS ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Last Battery Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 External Battery Packs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 UPS Shutdown Parameters... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 UPS Low Battery Signal Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 UPS Turn Off Delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 UPS Wakeup Delays: Time and Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 UPS Audible Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Automatic Reboot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Communication Parameters... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 UPS Communications Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Paging Modem Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 SMTP Mail Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Application Shutdown Parameters... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Enable Application Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Shutdown Delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Measure-UPS Parameters... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Thresholds. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Monitoring Preferences... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Temperature Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Bar Graph Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Chapter 5: How to Configure PowerChute plus Events 57 Overview of Events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 How to Define Event Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 How to Use the “Pager Services” Dialog Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 How to Configure Event Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Event Actions Dialog Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 How to Notify Administrators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 How to Notify Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Notification Message Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 How to Run a Command File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 How to Send E-Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 How to Page Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 How to Shut Down a Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Chapter 6: Monitoring and Shutdown 71 Monitor Different Server.... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Shut Down Server Now... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 User’s Guide vi Contents Chapter 7: How to Log Events and Data Log Options.... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Open Event Log... and Open Data Log... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Event Log Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Data Log Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Print Event Log... and Print Data Log... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chapter 8: How to Perform UPS Diagnostics Initiate UPS Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Initiate Run Time Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Simulate Power Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Test UPS Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Put UPS on Bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Appendix A:Events Reference 73 73 74 75 75 77 78 78 78 79 79 79 80 Overview of Event Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Event Severity Levels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Message Variables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Event Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PowerChute plus Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PowerChute Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PowerChute Stopped . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Communication Established . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Utility Power Restored. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . UPS Self-Test Passed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Administrative Shutdown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Shutdown Cancelled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Returned From Low Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . UPS Battery Replaced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Overload Condition Solved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Runtime Calibration Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Runtime Calibration Finished . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Shutdown Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . UPS Returned From Bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Smart Cell Signal Returned. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Contact Zone 1 Normal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ambient Temperature In Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Humidity In Range. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . UPS Internal Temperature In Bounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . UPS On Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Shutdown Complete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . UPS Enabling AVR Boost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Low Battery Condition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Runtime Calibration Aborted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . UPS Enabling AVR Trim . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . UPS On Bypass: Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . User’s Guide vii 80 81 81 82 82 84 84 85 85 85 85 86 86 86 86 86 87 87 87 87 88 88 88 88 89 89 90 90 90 90 91 Contents Lost Communication With UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 UPS Output Overload . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 UPS Self-Test Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 UPS Battery Is Discharged . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Comm Lost While On Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Check Smart Cell Signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 UPS On Bypass: Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Base Module Fan Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Base Power Supply Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Battery Needs Replacing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Ambient Temperature Out Of Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Humidity Out Of Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Contact Zone 1 Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Maximum Internal Temperature Exceeded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Events and Simple-Signalling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Environmental Monitoring Card or Measure-UPS Events . . . . . . . . . . . . . . . . . . . . . . . . 96 Appendix B:Initialization File 98 How to Edit the Initialization File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Initialization File Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 [CommandFile]. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 [Communication] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 [Devices] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 [ErrorLogging] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 [EventText] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 [PopupText] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 [PrepareForShutdown] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 [Server] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 [ShareUps] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 [SqlShutdown] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 [Ups]. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 [UpsTemperatureSensor] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Appendix C:Additional Shutdown Utilities 106 How to Use the shutdown.cmd File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 How to Use the Lotus Notes/Domino Shutdown Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Appendix D:How to Set Non-English Event and Popup Messages 109 Appendix E:PowerChute plus and SMS 110 When PowerChute plus and SMS Update UPS Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 How to View UPS Information with SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 How to Disable the ups.mif File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 How to View an Installation Log File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 How to Use SMS to Uninstall PowerChute plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 User’s Guide viii Contents Appendix F:PowerChute plus and DMI Allowable Values Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ComponentID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuration Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Contact Closure Input Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Diagnostics Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Diagnostic Request Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Diagnostic Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Row 1: UPS Battery Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Row 2: Run Time Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Row 3: Abort UPS Run Time Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Row 4: Power Failure Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Row 5: UPS Alarm Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Row 6: Put UPS on Bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Row 7: Take UPS off Bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Row 8: Shut Down Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Error Control Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Humidity Probe. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Input Extensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Measure-UPS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . MIFTOMIB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Operational State Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Output Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Temperature Probe Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . UPS Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . UPS Battery Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Voltage Probe Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Appendix G:The Operating System Event Viewer User’s Guide ix 113 114 115 115 116 116 116 117 118 118 118 119 119 119 120 120 120 121 121 122 122 122 123 124 124 125 125 126 127 Contents User’s Guide x About This User’s Guide This guide uses the following sections to describe how to use PowerChute® plus to monitor an Uninterruptible Power Supply (UPS) manufactured by American Power Conversion (APC): Note: For an overview of PowerChute plus and its capabilities and features, see the following web page: http://www.apcc.com/english/prods/sware/sware003.htm. How to Start Monitoring a UPS: Describes how to start UPS Monitoring and how to select a machine to monitor. How to Test PowerChute plus Operation: Describes how to test whether the UPS and PowerChute plus are operating together correctly. PowerChute plus Main Screen: Describes how to use the PowerChute plus main screen How to Configure PowerChute plus: Describes how to use the Configuration menu to configure the UPS, Environmental Monitoring Card or stand-alone Measure-UPS, and PowerChute plus and describes procedures you must perform immediately after installing PowerChute plus. How to Configure PowerChute plus Events: Describes how to configure the response of PowerChute plus to each of its events related to the UPS, the Environmental Monitoring Card or stand-alone Measure-UPS, or the computer system. Monitoring and Shutdown: Describes how to use the System menu to monitor other servers and perform an immediate shutdown. How to Log Events and Data: Describes how to use the Logging menu to control, view, and print information that is recorded in the PowerChute plus event log and data log. How to Perform UPS Diagnostics: Describes how to use the Diagnostics menu options to test and maintain your UPS. Events Reference: Describes all PowerChute plus events and their severity levels and variables. Initialization File: Describes how to edit the initialization file to modify parameters that you cannot modify through the user interface. User’s Guide 7 About This User’s Guide Additional Shutdown Utilities: Describes how to use PowerChute plus utilities to shut down Microsoft® BackOffice®, Netscape®, or Lotus Notes/Domino®. How to Set Non-English Event and Popup Messages: Describes how to set up PowerChute plus to use Spanish, French, German, or Italian for event text and popup message text. PowerChute plus and SMS: Describes the PowerChute plus support for Microsoft Corporation’s Systems Management Server®. PowerChute plus and DMI: Describes the PowerChute plus support for the Intel® Desktop Management Interface® (DMI). User’s Guide 8 Chapter 1: How to Start Monitoring a UPS The following sections describe how to start using PowerChute plus. • PowerChute plus Structure • How to Start PowerChute plus PowerChute plus Structure PowerChute plus has a UPS Monitoring Module (ups.exe) and a User Interface Module (pwrchute.exe). The UPS Monitoring Module communicates with the UPS; the User Interface Module allows you to communicates with the UPS through the UPS Monitoring Module. How to Start PowerChute plus The UPS Monitoring Module (ups.exe) runs as a Windows NT, Windows 2000, or Windows XP service. If you stop this UPS Service, you must restart it through Services in the operating system Control Panel or by rebooting your system. Perform the following steps to start the User Interface Module (pwrchute.exe): 1. On the Start menu, select the Programs group, then the PowerChute plus group. 2. Select PowerChute plus. 3. See How to Select a UPS to use the “Monitor Server” dialog box. How to Select a UPS The “Monitor Server” dialog box provides the following ways to select a UPS: • The dialog box lists your computer and all computers running compatible versions of PowerChute plus on the same network segment as your computer. Use any column button to sort the list, if necessary. To select the UPS for a computer that has Granted in the Access column, double-click on that computer’s listing. User’s Guide 9 Chapter 1: How to Start Monitoring a UPS How to Select a UPS • To select an unlisted server (a server on a different network segment), enter the computer’s name or IP address in the Server field and click Attach. Note: To bypass the “Monitor Server” dialog box and monitor the UPS for your local computer every time you start the User Interface Module, see [Communication] in Appendix A. After the User Interface Module is running, you can use the Monitor Different Server... option of the System menu to display the “Monitor Server” dialog box. When PowerChute plus connects with the selected UPS, the main screen appears. (See Chapter 1, PowerChute plus Main Screen.) If you are denied access to the UPS of the computer you want to monitor, see How to Set PowerChute plus Permissions in Chapter 1. Note: You can use your PowerChute plus application to monitor an APC UPS connected to a computer running Windows NT, Windows 2000, Windows XP, Windows 95 or Windows 98 and PowerChute plus 5.x, if you have the necessary access. User’s Guide 10 Chapter 1: How to Test PowerChute plus Operation To test whether PowerChute plus can operate correctly with the UPS to which it is connected, do the following: 1. Make sure that PowerChute plus reports On Line in the Status field of the main screen. 2. Disconnect the UPS from its input power. PowerChute plus reports On Battery in the Status field of the main screen. 3. Wait approximately 10 seconds. 4. Reconnect the UPS to its input power. PowerChute plus reports On Line in the Status field of the main screen. Note: Other actions may occur, depending on how the UPS On Battery and Utility Power Restored events are configured. See How to Configure PowerChute plus Events. If PowerChute plus did not respond correctly, do the following: 1. Make sure that the cable is connected securely and correctly at both the computer and the UPS. 2. Reboot the system. 3. Repeat the test. If PowerChute plus still does not operate correctly, uninstall and reinstall PowerChute plus. If the problem persists, contact APC Technical Support as listed in the Release Notes. User’s Guide 11 Chapter 1: PowerChute plus Main Screen Through the main screen and its menus, you can control, configure, and display information about the operation of your UPS and PowerChute plus. • A Menu Bar provides System, Logging, Configuration, Diagnostics, and Help options. • Immediately below the menu bar are the UPS model name and the current date and time. • Several areas provide information about the UPS: • - Status and Test Areas - Data Fields Area - Last Events Window A Bar Graph Area displays three configurable bar graphs. Note: The information on the main screen can vary depending on the UPS. For example, a Symmetra Power Array can report Bad Battery Packs and Bad UPS Modules, but a Smart-UPS 700 cannot. User’s Guide 12 Chapter 1: PowerChute plus Main Screen Menu Bar Menu Bar The menu bar has the following drop-down menus: Menu Tasks That You Perform System Monitor a different server, shut down a server immediately, and exit PowerChute plus. Logging View or print the event log or data log, and set log options. Configuration The following tasks: • Schedule self-tests, calibrations, and shutdowns • Set UPS operating parameters (except for a Back-UPS) • Configure UPS shutdown parameters • Configure communications parameters • Configure application shutdown parameters • Display fault tolerance data (Symmetra Power Array only) • Configure and test event actions • Configure event users • Set Measure-UPS parameters (if a Measure-UPS is attached) • Select monitoring preferences (except for a Back-UPS). Diagnostics Run UPS diagnostic tests, perform runtime calibrations, simulate a power failure, and put a Symmetra Power Array or Matrix-UPS on bypass. Help View the HTML online help, and display the software version and copyright information. Status and Test Areas The Status and Test areas display the following information: • UPS Status Information for the Monitored Computer • Self-Test, Battery Pack, and UPS Module Information User’s Guide 13 Chapter 1: PowerChute plus Main Screen Status and Test Areas UPS Status Information for the Monitored Computer The fields in this area provide the following information: Monitoring Identifies the computer whose UPS you are monitoring and configuring. Status Indicates the status of the UPS. The background color indicates severity: Red indicates a serious problem that needs immediate attention; yellow indicates a problem that could become serious if not corrected; gray indicates that the UPS is operating normally. Battery Discharged (Color Code: Red) The UPS is on-line, but its battery capacity is too low to use as output power during a power failure. If power fails, PowerChute plus will shut down the system immediately. PowerChute plus displays this status after a runtime calibration, which deeply discharges the battery, and when the UPS returns to on-line operation after an extended power failure. Bypass Contactor Failure (Color Code: Red) Symmetra Power Array: The bypass contactor failed. Bypass: User-Initiated (Color Code: Yellow) A user put the Symmetra Power Array or Matrix-UPS on bypass to perform maintenance. While on bypass, the UPS can protect its supported equipment from power surges and minor power disturbances, but not from other power problems. Bypass: UPS Failure (Color Code: Red) A component of the UPS has failed. - For a Symmetra Power Array, the cause may be an overheated battery or an overload condition. - For a Matrix-UPS, the cause is an internal malfunction. Contact APC Technical Support, as listed in the Release Notes. - For a Smart-UPS DP. the battery charger has failed or the output voltage is outside of normal limits. Contact APC Technical Support, as listed in the Release Notes. Calibrating (Color Code: Yellow) The UPS is performing a runtime calibration. Low Battery (Color Code: Red) The UPS is on battery, and the runtime remaining is at the UPS Low Battery Signal Time. A low battery shutdown is about to begin. User’s Guide 14 Chapter 1: PowerChute plus Main Screen Status and Test Areas No Comm (Color Code: Red) The UPS Monitoring Module cannot communicate with the UPS. Make sure that the UPS cable is securely connected at both ends and that the COM port is enabled and is the one selected through PowerChute plus. No Server (Color Code: Red) PowerChute plus has lost or failed to establish communication with the UPS selected for monitoring. That UPS’s computer might be turned off. On Line (Color Code: Gray) The UPS is running on input power without using AVR Boost or AVR Trim. On Battery (Color Code: Yellow) The UPS is using its battery to provide output power. Replace Battery (Color Code: Red) A UPS battery is no longer usable. If it is not user-replaceable, contact APC Technical Support, as listed in the Release Notes. If it is user-replaceable, use Quick Links at http://www/apcc.com to order a replacement. Redundancy Lost (Color Code: Red) Symmetra Power Array: The fault tolerance is below the configured redundancy level due to UPS Module failure or an increase in the load. Replace the failed module, or add the modules necessary to restore redundancy. RIM Failed (Color Code: Red) Symmetra Power Array: The Redundant Intelligence Module (RIM) failed. Replace the module. RIM In Control (Color Code: Red) Symmetra Power Array: The Main Intelligence Module failed or was removed, and the Redundant Intelligence Module (RIM) is performing critical UPS functions until the Main Intelligence Module is replaced. AVR Boost (Color Code: Yellow) The UPS is using AVR Boost to correct a low input voltage without switching to battery power. AVR Trim (Color Code: Yellow) The UPS is using AVR Trim to correct a high input voltage without switching to battery power. User’s Guide 15 Chapter 1: PowerChute plus Main Screen Status and Test Areas UPS Overloaded (Color Code: Red) For a Symmetra Power Array, the equipment load exceeds the total load capacity of its UPS Modules. If you configured the Symmetra Power Array to have fault tolerance, the current load capacity does not include the redundant UPS Modules (the UPS Modules that provide fault tolerance). To display the configured redundancy requirement, select Fault Tolerance Data... on the Configuration menu. To correct the overload, add one or more UPS Modules, or reduce the redundancy requirement, as described in your Symmetra Power Array user’s manual. For a Matrix-UPS, Back-UPS Pro, Smart-UPS®, Smart-UPS DP, or PowerStack, the UPS load exceeds the rated load capacity. Unplug equipment to reduce the load, and perform a UPS self-test. If the UPS still indicates an overload, contact APC Technical Support, as listed in the Release Notes. UPS Power Supply Failure (Color Code: Red) The Matrix-UPS auxiliary power supply failed. Contact APC Technical Support, as listed in the Release Notes. Caution: If you try to put the UPS on bypass while this condition exists, the UPS loses all output power. Self-Test, Battery Pack, and UPS Module Information The fields in this area provide the following information: User’s Guide 16 Chapter 1: PowerChute plus Main Screen Status and Test Areas UPS Self Test Reports the date and result of the most recent self-test, as follows: Failed on date The UPS failed the self-test due to a bad battery. Charge the battery for eight hours and perform another test. If the UPS fails this second test, and it has a user-replaceable battery, replace the battery. Otherwise, contact APC Technical Support as listed in the Release Notes. Note: For a Matrix-UPS, if a self-test fails but the Bad Battery Packs field does not report any bad battery packs, contact APC Technical Support. Passed on date The UPS passed the self-test. Invalid Test The UPS could not perform a self-test. Try the test again. If the condition persists, contact APC Technical Support as listed in the Release Notes. Unknown The UPS has not performed a self-test since PowerChute plus was installed. Bad Batt Packs Symmetra Power Array, Matrix-UPS, Smart-UPS XL, and Smart-UPS DP: Reports how many of the installed battery packs are defective. For example: Bad Batt Packs: 00 of 10 If no battery packs are defective, the background is gray. If any pack is defective, the background is red. Check the battery indicator lights to identify which battery packs are defective, and replace them Note: With a Smart-UPS DP, this field always reports either 0 or 1 because all batteries are reported as a single unit. If any batteries are defective, the field displays 1; contact your service representative. Batteries in the Smart-UPS DP are not user-replaceable. Bad UPS Modules Symmetra Power Array: Reports how many of the installed UPS Modules are defective. For example: Bad UPS Modules: 00 of 03 If no UPS Modules are defective, the background is gray. If any UPS Module is defective, the background is red. Check the indicator lights to determine which UPS Modules have failed, and replace them. User’s Guide 17 Chapter 1: PowerChute plus Main Screen Data Fields Area Data Fields Area The fields in this area provide the following information: User’s Guide 18 Chapter 1: PowerChute plus Main Screen Last Events Window UPS Output The voltage supplied by the UPS to its supported equipment. Line Minimum The lowest input voltage recorded since you started the User Interface Module. Line Maximum The highest input voltage recorded since you started the User Interface Module. UPS Temp The internal temperature of the UPS. The typical temperature is as follows: • With a charged battery, approximately 40°C (104°F). • When the battery is charging heavily, as high as 50°C (122°F). • At the end of a deep discharge, as high as 65°C (149°F). See Monitoring Preferences... to select Celsius or Fahrenheit. Caution: A temperature over 75°C (167°F) indicates a malfunction. Contact APC Technical Support as listed in the Release Notes. Note: If a UPS does not have an internal temperature sensor, PowerChute plus disables the UPS Temp field. Output Freq The frequency of the output voltage. Ambient Temp Environmental Monitoring Card and stand-alonge Measure-UPS device: The ambient temperature recorded by the card or device. If the temperature is above or below the Thresholds defined in the “Measure-UPS” dialog box, the background color of this field is red. See Monitoring Preferences... to select Celsius or Fahrenheit. Humidity Environmental Monitoring Card and stand-alonge Measure-UPS device: The relative humidity recorded by the card or device. If the humidity is above or below the Thresholds defined in the “Measure-UPS” dialog box, the background color of this field is red. Note: By default, PowerChute plus polls the UPS every 4 seconds for the values displayed. To change the polling interval, see [Ups]. Last Events Window User’s Guide 19 Chapter 1: PowerChute plus Main Screen Bar Graph Area This window displays the two most recent entries from the PowerChute plus event log. To view the entire log, double-click the window. Bar Graph Area The main screen displays three bar graphs. By default, from left to right, the graphs display Utility Voltage data, Output Voltage data, and Battery Capacity data. You can use the “Monitoring Preferences” dialog box to change a bar graph to display any of the following: Battery Capacity, Run Time, Utility Voltage, Output Voltage, UPS Load, or Battery Volts. See Monitoring Preferences.... The following example and table explain the default bar graphs. Utility Voltage The input voltage to the UPS and the High and Low Transfer Points defined for that voltage. The bottom of the upper gray area is the High Transfer Point, and the top of the lower gray area is the Low Transfer Point. If utility voltage reaches the High Transfer Point, or drops to the Low Transfer Point, the bar color changes to red. Output Voltage The voltage that the UPS is supplying to its supported equipment. Battery Capacity The battery power remaining, as a percentage of full battery capacity. User’s Guide 20 Chapter 1: PowerChute plus Main Screen Bar Graph Area The other bar graphs that you can choose to display are as follows: Run Time The number of minutes that the UPS can use battery power to provide output power. If runtime is reduced to the UPS Low Battery Signal Time (represented by the dark-gray zone) while the UPS is on battery, the Low Battery Condition event occurs and the bar color changes to red. UPS Load The load on the UPS from its supported equipment, as a percentage of the total rated load capacity or, on a Symmetra Power Array, as a percentage of the total load capacity of the UPS Modules installed. If you configured the Symmetra Power Array for fault tolerance, the UPS load capacity does not include the redundant UPS Modules that provide that fault tolerance. If the bar rises into the dark-gray zone, the load level exceeds the UPS rated load capacity, and the bar color changes to red. Battery Volts The UPS battery voltage (VAC). If the bar drops into the lower dark-gray zone, the UPS battery is weak or a battery charger malfunctioned. If the bar rises into the upper dark-gray zone, a battery charger malfunctioned. In either case, the color of the bar changes to red. User’s Guide 21 Chapter 1: How to Configure PowerChute plus The following sections explain how to configure PowerChute plus: • Post-Installation Procedures. Describes tasks you may need to perform after you install PowerChute plus • How to Configure System Shutdown Describes how to define the time that PowerChute plus will need to save application data, shut down third-party server and workstation applications (such as Microsoft BackOffice components, Netscape, and Lotus Notes/Domino) for which you installed PowerChute plus shutdown support, and shut down the system. • Configuration Menu. Describes how to use the options on the Configuration menu. Post-Installation Procedures The following sections explain tasks that you may need to perform before using PowerChute plus for the first time: • How to Set PowerChute plus Permissions Describes how to control access to your UPS Monitoring Module. • How to Configure UPS Monitoring for Windows Terminal Server Describes how to fully enable PowerChute plus to perform UPS monitoring on a Windows Terminal Server and on a client computer of a Windows Terminal Server. • SMTP Mail Options Describes how to configure PowerChute plus to use SMTP mail. • How to Use the Lotus Notes/Domino Shutdown Utility Describes how to configure the shutdown.cmd file, if you installed Lotus Notes shutdown support with PowerChute plus. • [SqlShutdown] Describes how to edit the pwrchute.ini file to include your system’s SQL Server user name and password, if you installed the SQL Server shutdown component of BackOffice Shutdown with PowerChute plus. User’s Guide 20 Chapter 1: How to Configure PowerChute plus Post-Installation Procedures • [ShareUps] Describes how to edit the pwrchute.ini file to prevent depleting the battery of a simplesignalling UPS during a power failure if that UPS is connected to a Share-UPS that is configured for Confirmed Shutdown mode. How to Set PowerChute plus Permissions By default, PowerChute plus uses PWRCHUTE for the share name of its installation directory and grants Full Control to the computer’s Administrators group. This allows anyone in that Administrators group to access the computer’s UPS Service from any network computer that uses a 5.x version of PowerChute plus.You can give additional access to the UPS service on a computer by adding individuals or groups to the share named PWRCHUTE on that computer. Caution: Anyone with access to a UPS Service can control system shutdowns and modify critical PowerChute plus or UPS parameters. See your operating system’s documentation to set permissions for individuals or groups. How to Configure UPS Monitoring for Windows Terminal Server After you install PowerChute plus on a Windows Terminal Server, you must perform additional configuration tasks to fully enable PowerChute plus: • To enable PowerChute plus on that server to monitor its own UPS, see How to Enable Local Monitoring of the Server. • To enable PowerChute plus, installed on the server, to be run from a client machine, see How to Enable a Client to Run PowerChute plus. How to Enable Local Monitoring of the Server Until you enter the following command, PowerChute plus installed on the Windows Terminal Server will be unable to monitor that server’s own UPS. Enter the command at the MS-DOS prompt from the PowerChute installation directory (C: \Program Files\Pwrchute by default): Register pwrchute.exe /system User’s Guide 21 Chapter 1: How to Configure PowerChute plus How to Configure System Shutdown How to Enable a Client to Run PowerChute plus To enable PowerChute plus to be used from a computer that is a client of a Windows Terminal Server, perform the following steps after you install PowerChute plus on that server. 1. Decide who will perform the UPS monitoring. To enable any individual or group other than the Administrators group to perform the monitoring, you must change the permissions on the share named PWRCHUTE on the Windows Terminal Server. See How to Set PowerChute plus Permissions. 2. Create a new connection by using the Client Connection Manager on the client computer. Use the following guidelines as you follow the on-screen instructions. a. For the description of the connection, enter PowerChute plus. b. For the name of the server, use the name of the Windows Terminal Server. c. If a single user account will perform the UPS monitoring, select the option for automatic login, and enter the login information for that account (user name, password, and domain). If you do not select automatic login, any user attempting to use the connection that you create will be prompted for login information. Note: Unless you changed the permissions on the share named PWRCHUTE on the Windows Terminal Server, only an administrative account will be able to use this connection. d. Choose 640 by 480 as the window size. (Choosing a larger window size will not increase the size of the PowerChute plus window.) e. Choose the option to connect directly to a program, and enter pwrchute.exe as the program file name. f. For the program’s working directory, enter the path to the Window Terminal Server’s PowerChute installation directory (C:\Program Files\Pwrchute, if you installed PowerChute plus to the default directory). g. Choose the program group in which to place the icon for the new application. When you finish creating the new connection, the Client Connection Manager saves it in the list of connections. How to Configure System Shutdown The following sections explain how to configure your system so that PowerChute plus can perform an appropriate and safe system shutdown. • Overview of System Shutdown • How to Set the Notification Period to Delay the System Shutdown Starting Event User’s Guide 22 Chapter 1: How to Configure PowerChute plus How to Configure System Shutdown • How to Determine and Set the Times Needed for Safe System Shutdown Overview of System Shutdown When configured correctly, PowerChute plus performs a safe system shutdown of your computer system. A safe system shutdown saves previously unsaved data and prevents data corruption. In a safe system shutdown, the following actions occur: • Server and workstation applications such as Lotus Notes/Domino, Microsoft BackOffice, and Netscape are shut down in an orderly manner.that prevents data corruption. • Data in open files of other applications is saved. • The operating system performs its entire shutdown sequence without interruption The sections that follow use these terms to explain how to configure safe system shutdown: Term Definition Details Notification Period The period of time that you can set to delay the start of a safe system shutdown. The notification period has two purposes: Shutdown Delay The period of time that you can set to delay the shutdown of the operating system so that PowerChute plus can perform pre-shutdown tasks. • It provides time for users and administrators to be notified of the impending shutdown. • If the cause of the shutdown is corrected (for example, if input power is restored after a UPS On Battery event), PowerChute plus cancels the shutdown. The Shutdown Delay provides time for PowerChute plus to do the following: • Run a command file to shut down server and workstation applications such as Lotus Notes/Domino, Microsoft BackOffice, and NetScape. • Save data in open files of other applications. The default is 60 seconds.The shutdown cannot be cancelled during the Shutdown Delay. UPS Turn Off Delay The period of time that begins at the start of operating system shutdown, and ends when the UPS turns off its output power. User’s Guide 23 The entire shutdown of the operating system must occur during this time. (The default is 180 seconds.) Chapter 1: How to Configure PowerChute plus How to Configure System Shutdown UPS Low Battery Signal Time The minimum number of minutes of battery runtime that the UPS needs to perform the essential tasks of a safe system shutdown If UPS battery runtime is depleted to the UPS Low Battery Signal Time (2 minutes by default), PowerChute plus interrupts the notification period and immediately begins, in order, the following three delays: • Any delay configured for the Low Battery Condition event. • The Shutdown Delay • The UPS Turn Off Delay The UPS then turns off its power outlets. How to Set the Notification Period to Delay the System Shutdown Starting Event When a PowerChute plus event occurs for which the Shut Down Server action is selected, that event causes the System Shutdown Starting event to occur. When the System Shutdown Starting event occurs, you cannot cancel the shutdown. To postpone an immediate shutdown in response to a PowerChute plus event, you can set a notification period for the Shut Down Server action for that event. Events have a notification period configured by default. UPS On Battery has the longest default notification period, 300 seconds. The notification period has two purposes: • To notify administrators and users of the impending shutdown • To cancel the shutdown if the cause of the event is corrected (for example if input power returns after a UPS On Battery event.) For more information, see How to Configure Event Actions, especially the sections How to Shut Down a Server, How to Notify Administrators, and How to Notify Users. The notification period that you set for any event except the System Shutdown Starting event cannot interfere with a safe system shutdown. PowerChute plus will always interrupt the notification period if the UPS is running on battery and has only enough runtime remaining to perform essential shutdown tasks. Example When the UPS switches to battery power, you want PowerChute plus to wait before generating the System Shutdown Starting event so that users can be notified of an impending shutdown and so that the shutdown will be cancelled if input power returns quickly. The default notification period of 300 seconds for the UPS On Battery event is probably sufficient for your needs. User’s Guide 24 Chapter 1: How to Configure PowerChute plus How to Configure System Shutdown How to Determine and Set the Times Needed for Safe System Shutdown To shut down your system safely, PowerChute plus requires that the UPS have enough runtime to perform two tasks: • Preserve the data integrity of workstation and server applications before shutting down the operating system. PowerChute plus performs this task during the Shutdown Delay for the System Shutdown Starting event. • Shut down the operating system. PowerChute plus performs this task during the UPS Turn Off Delay. The time needed for those two tasks determine whether you need to change the default settings for a low battery shutdown. The following sections explain how to make sure that the values specified for all shutdownrelated tasks are sufficient for the needs of your system. • The Shutdown Delay • UPS Turn Off DelayThe Time Needed for Operating System Shutdown • The Time Needed for Low Battery Shutdown The Shutdown Delay The shutdown delay for the System Shutdown Starting event (60 seconds by default) provides time for PowerChute plus to do the following tasks: • Save data in open applications, if the Enable Application Shutdown check box in the “Application Shutdown Parameters” dialog box is selected (the default setting). • Run the shutdown.cmd file to shut down third-party server and workstation applications (such as Microsoft BackOffice components, Netscape, and Lotus Notes/Domino) for which APC’s shutdown support was selected during PowerChute plus installation. For information on how to configure the shutdown.cmd file to run when the System Shutdown Startingevent occurs, see How to Use the shutdown.cmd File. User’s Guide 25 Chapter 1: How to Configure PowerChute plus How to Configure System Shutdown You set this delay either in the “Shut Down Server” dialog box for the System Shutdown Starting event or in the “Application Shutdown” parameters dialog box. If you change this delay in one or these dialog boxes, it also changes in the other. Caution: If this delay is too short, the operating system will begin to shut down before data integrity is ensured. Use the procedure in the following table to determine whether you need to increase the default shutdown delay (60 seconds). Include shutdown times for Netscape, BackOffice, and Lotus Notes/Domino only if you selected shutdown support from these third-party server and workstation applications when you installed PowerChute plus. Note: Do not use this procedure to calculate delays needed for a Back-UPS. The default delay of 60 seconds for the System Shutdown Starting event and the default UPS Turn Off Delay setting of 2 minutes (which is set by dip switches on the Back-UPS) provide enough time for PowerChute plus to shut down a system that a Back-UPS is designed to support. User’s Guide 26 Chapter 1: How to Configure PowerChute plus How to Configure System Shutdown Action Time in Seconds Allow 10 seconds for variations in shutdown time due to the activity level of the applications and servers and the overall system load. 10 Add 10 seconds for Netscape shutdown ___ Calculate the time needed to shut down BackOffice components: • Allow 5 seconds for SNA Server Shutdown. • Allow 10 seconds for IIS Shutdown, which shuts down Internet Information Server. • For Exchange Shutdown, SMS Shutdown, and SQL Server Shutdown, measure the time required to shut down these components on your system. You can use the following commands to perform sample shutdowns. - The command shutback Exchange for Microsoft Exchange - The command shutback SMS for SMS. - The command shutback SQL for SQL Server Shutdown. Enter the total time needed for BackOffice shutdown here. ___ Measure the time needed to shut down your system’s Lotus Notes/Domino server. You can use one of the following commands to perform a sample shutdown. • If the server runs as an application on the same drive as PowerChute plus, use the following command. shutnote • If the server runs as an application on a different drive from PowerChute plus, include the server’s full path name in the command. shutnote Lotus_Notes_Server_Directory_Path • If the server runs as a Windows NT, Windows 2000, or Windows XP service, use the following command, in which Lotus_Notes_Service is the name of the service. net stop "Lotus_Notes_Service" Enter the time needed for Lotus Notes/Domino shutdown here. ___ Record the sum of the shutdown times here.This is the time required to run the file shutdown.cmd on your system. ___ Total Estimate the maximum number of open files that the PowerChute plus application shutdown feature will need to save, and multiply that number by 6. (PowerChute plus requires 6 seconds to save each file.) ___ Total Record the higher of the two total delay values here. Do not add them together. This is the Shutdown Delay needed. User’s Guide 27 ___ Delay Chapter 1: How to Configure PowerChute plus How to Configure System Shutdown Only if the Delay in the last row of the table exceeds 60 seconds, perform the following steps to set a new shutdown delay: 1. Select Application Shutdown Parameters... from the Configuration menu. 2. Change Shutdown Delay to the new value. Note: This Shutdown Delay value in the “Application Shutdown Parameters” dialog box is the same value as the delay in the “Shut Down Server” dialog box for the System Shutdown Starting event. If you change this delay in one or these dialog boxes, it also changes in the other. 3. Click OK. Example You routinely run Internet Information Server, SMS, and a Lotus Domino server on your system, and you expect that no more than 6 files might be open in other applications at the time of a power failure. You have measured the actual time required to shut down SMS and Lotus Domino on your system. You calculate the needed Shutdown Delay as follows: • Allow 10 seconds for variations in activity level and system load on your system. • Add the standard 10 seconds required for Internet Information Server to shut down. • Add the 13 seconds you determined is necessary for SMS to shut down. • Add the 18 seconds you determined was necessary for Lotus Domino to shut down. The total time you need to allow for the shutdown.cmd file to run, which shuts down Internet Information Server, SMS, and Lotus Domino, is 51 seconds. This is less than the default Shutdown Delay of 60 seconds that provides time to save data in 10 open files in other applications. Therefore, the default Shutdown Delay is sufficient for your system. User’s Guide 28 Chapter 1: How to Configure PowerChute plus How to Configure System Shutdown The Time Needed for Operating System Shutdown The UPS Turn Off Delay, defined in the “UPS Shutdown Parameters” dialog box, identifies how much time is available for PowerChute plus to shut down the operating system. The default value, 180 seconds, is sufficient to shut down Windows NT, Windows 2000, or Windows XP. Caution: If you reduce the UPS Turn Off Delay to a time that is too short, the UPS will turn off before the operating system is shut down completely and safely. The Time Needed for Low Battery Shutdown PowerChute plus will always shut down your system when the Low Battery Condition event occurs and input power is not restored during the notification period specified for that event’s Shut Down Server action (30 seconds by default). • You cannot disable the Shut Down Server action for the Low Battery Condition event. • The Low Battery Condition event always cancels any longer delay already occurring for the UPS On Battery event. Therefore, if you configure a low battery shutdown correctly, PowerChute plus will always have enough runtime to perform a safe shutdown, unless you ignored warnings that a UPS battery is discharged or needs to be replaced. Two settings determine how much runtime remains when a low battery shutdown begins: • The UPS Low Battery Signal Time specified in the “UPS Shutdown Parameters” dialog box. The default is 2 minutes (120 seconds). When the UPS runs on battery until the available runtime is reduced to the UPS Low Battery Signal Time, the Low Battery Condition event occurs. • The delay defined for the Shut Down Server action for the Low Battery Condition event. This delay postpones the start of a low battery shutdown for the specified number of seconds. (30 seconds by default). By default, these two settings provide 90 seconds of runtime when the System Shutdown Starting event begins in response to the Low Battery Condition event (120 seconds minus the 30-second delay): Use the procedure in the following table to determine whether the default settings for a low battery condition provide enough runtime to safely shut down your system. User’s Guide 29 Chapter 1: How to Configure PowerChute plus How to Configure System Shutdown Action Time in Seconds Record the Shutdown Delay that you set in The Shutdown Delay. This delay time is displayed in the “Application Shutdown Parameters” dialog box and in the “Shut Down Server” dialog box for the System Shutdown Starting event. ___ Use the default UPS Turn Off Delay. 180 Record any runtime that you want to conserve.1 ___ The total number of seconds recorded in the right-hand column is the runtime your UPS must have when a System Shutdown Starting event occurs while the UPS is running on battery power. ___ Total 1 This extra runtime is recommended only for a Matrix-UPS or Smart-UPS DP. For other UPS models, you can use the UPS Wakeup Delay (Capacity) field in the “UPS Shutdown Parameters” dialog box to delay system restart until the UPS battery capacity is restored. See UPS Wakeup Delays: Time and Capacity. If the total in the preceding table is more than 90 seconds, change your configuration so that the UPS Low Battery Signal Time minus the delay for the Shut Down Server action of the Low Battery Condition event equals the runtime required. The following examples show two ways to configure a required runtime of 102 seconds to perform a low battery shutdown. In both cases, the system will begin to shut down when the UPS is running on battery and only 102 seconds of runtime remain. Example 1 To provide 102 seconds of runtime for a low battery shutdown without changing the UPS Low Battery Signal Time, use the following settings: 1. Use the default value for UPS Low Battery Signal Time (2 minutes) 2. Change the delay for the Shut Down Server action of the Low Battery Condition event to 18 seconds. The default UPS Low Battery Signal Time minus the 18-second delay equals 102 seconds of available runtime. Example 2 To provide 102 seconds of runtime for a low battery shutdown by increasing the UPS Low Battery Signal Time, use the following settings: 1. Change the UPS Low Battery Signal Time in the “UPS Shutdown Parameters” dialog box to 5 minutes (300 seconds). 2. Change the delay for the Shut Down Server action of the Low Battery Condition event to 198 seconds. User’s Guide 30 Chapter 1: How to Configure PowerChute plus Configuration Menu The UPS Low Battery Signal Time (300 seconds) minus the 198-second delay equals 102 seconds of available runtime Configuration Menu The following sections describe the Configuration menu options: Note: See How to Configure PowerChute plus Events for descriptions of the Event Actions... and Event Users... options. • Scheduled Tests and Shutdowns... • UPS Operating Parameters... • UPS Shutdown Parameters... • Communication Parameters... • Application Shutdown Parameters... • Fault-Tolerance Data... • Measure-UPS Parameters... Note: Measure-UPS Parameters is disabled if an Environmental Monitoring or MeasureUPS accessory is not attached. • Monitoring Preferences... Note: The values shown in this guide are examples and may not match those for the UPS you are monitoring. User’s Guide 31 Chapter 1: How to Configure PowerChute plus Configuration Menu Scheduled Tests and Shutdowns... This option opens the “Smart Scheduling” dialog box, which you use to schedule UPS self-tests, system shutdowns, and runtime calibrations. You can schedule an event to occur during the first week of each month (Monthly Recurring), every week (Weekly Recurring), or on a date you specify (Specific Date event). Caution: Runtime calibrations deeply discharge UPS batteries, which can leave a UPS temporarily unable to support its equipment if a power failure occurs. Frequent calibrations reduce the life of batteries. Therefore, schedule calibrations only as Specific Date events to occur annually or semi-annually. Also perform a calibration whenever you increase significantly the load that the UPS is supporting. The following sections explain how to add, delete, and edit events: • How to Schedule an Event • How to Schedule Multiple Events Simultaneously • How to Correct Event Conflicts • How to Delete an Event • How to Edit an Existing Event User’s Guide 32 Chapter 1: How to Configure PowerChute plus Configuration Menu How to Schedule an Event This section describes how to schedule a shutdown that starts every Friday at 18:30 and ends every Monday at 07:15. The procedure for scheduling a self-test or calibration is similar. 1. Click Shutdown to open the “Add New Event” dialog box. 2. Select Weekly Recurring for Mode. 3. Select Friday in the On field. (For Specific Date events, the On field displays a modifiable date.) 4. Select 18:30 in the At field. 5. Select Monday in the To field. (You can use the To field only when scheduling a shutdown.) 6. Select 07:15 in the At field. Note: You cannot schedule a shutdown shorter than six minutes. 7. If the dialog box is configured correctly with the values shown below, click OK. If the shutdown conflicts with an existing event, see How to Correct Event Conflicts. If the shutdown does not conflict with an existing event, PowerChute plus does the following: • Exits to the “Smart Scheduling” dialog box. User’s Guide 33 Chapter 1: How to Configure PowerChute plus Configuration Menu • In the calendar, adds a bar that begins each Friday at 18:30 and ends each Monday at 07:15. Note: In the calendar, triangles indicate self-tests, and circles indicate runtime calibrations. How to Schedule Multiple Events Simultaneously This section describes how to schedule a self-test to occur every Monday, Tuesday, Wednesday, and Thursday at 12:00 noon and every Friday at 1:00 pm. The procedure for scheduling multiple shutdowns is similar, Note: Do not use this procedure to schedule runtime calibrations. Schedule runtime calibrations only as Specific Date events to occur no more frequently than semi-annually or annually, unless you change the UPS load significantly. 1. Select Weekly Recurring from the mode selector at the upper left. - Specific Date allows you to schedule an event to occur on one of more of the seven dates visible in the calendar. - Monthly Recurring allows you to schedule an event to occur on one or more days during the first week of each month. 2. Be sure that the calendar displays no past dates. 3. Click the Midday hour button to highlight the 12:00 cells visible in the calendar. 4. Click Self Test to open the “Create Multiple Events” dialog box: User’s Guide 34 Chapter 1: How to Configure PowerChute plus Configuration Menu 5. If a Weekly Recurring shutdown is already scheduled for Saturday and Sunday, a conflict will prevent you from scheduling any of these self-tests because shutdowns have a higher priority. (See How to Correct Event Conflicts.) To solve this problem, delete the self-tests for Saturday and Sunday from the list. - Highlight the entry for Saturday, and click Remove. - Highlight the entry for Sunday, and click Remove. 6. Highlight the entry for Friday, and click Edit to open the “Multiple Event Edit” dialog box: 7. Change Start At: to 13:00 (Event Lasts: is used for shutdowns only). 8. Click OK. 9. Select This One to change the self-test for Fridays only. (All changes all the self-tests you are scheduling to 1:00 pm): 10. Click OK in the “Create Multiple Events” dialog box. If any of the self-tests conflict with an existing event, see How to Correct Event Conflicts. In none of the self-tests conflict with an existing event, PowerChute plus does the following: a. Exits to the “Smart Scheduling” dialog box. b. Adds a triangle in the Midday cell for every Monday, Tuesday, Wednesday, and Thursday. c. Adds a triangle in the 13 cell for every Friday. User’s Guide 35 Chapter 1: How to Configure PowerChute plus Configuration Menu How to Correct Event Conflicts The following list identifies the priorities assigned to Smart Scheduling events, from highest to lowest priority: 1. Specific Date Shutdown 2. Weekly Recurring Shutdown 3. Monthly Recurring Shutdown 4. Specific Date Calibration 5. Specific Date Self Test 6. Weekly Recurring Calibration 7. Weekly Recurring Self-Test 8. Monthly Recurring Calibration 9. Monthly Recurring Self-Test Event conflicts are handled as follows: • If the existing event has a higher priority, you cannot schedule the new event. • If the existing event has a lower priority, you can choose to override the existing event. When the existing event has a higher priority, or when you do not want to override an existing lower-priority event, do one of the following: • Change the time or date for the new event. • If you are creating a set of events (as described in How to Schedule Multiple Events Simultaneously), delete or edit any conflicting events in the list of multiple events. • Cancel scheduling the new event until you have edited or deleted the existing event. (See How to Edit an Existing Event and How to Delete an Event.) How to Delete an Event To delete a single event, do the following: 1. At the upper left, select the mode the event uses (Specific Date, Weekly Recurring, or Monthly Recurring). 2. Select the calendar cell that contains the event’s symbol or, for a shutdown, any part of the symbol. 3. If only the event you want to delete is active (shown in color), click Delete. 4. If multiple events are active, highlight the event you want to delete in the list of events, and click Delete. For a recurring event, PowerChute plus removes all occurrences of the event from the calendar. User’s Guide 36 Chapter 1: How to Configure PowerChute plus Configuration Menu In one or more cells, you can delete simultaneously all events that use the same scheduling mode. 1. In the calendar, drag the mouse pointer across all cells that contain events you want to delete. 2. Drag the mouse pointer down the listed events to select all events you want to delete. 3. Click Delete. 4. In the confirmation box, click Yes. When you finish deleting events, click OK. How to Edit an Existing Event Use the following steps to edit an existing event: 1. At the upper left, select the mode the event uses (Specific Date, Weekly Recurring, or Monthly Recurring). 2. Find the calendar cell that contains the event’s symbol or, for a shutdown, any part of the symbol, and open the “Edit Event” dialog box as follows: 3. - If only the event you want to edit is active (shown in color), double-click in the cell. - If multiple events are active, double-click the event in the list of events. In the dialog box, change any of the values. Note: You cannot schedule a shutdown shorter than six minutes. User’s Guide 37 Chapter 1: How to Configure PowerChute plus Configuration Menu 4. Click OK. If your changes cause an event conflict, see How to Correct Event Conflicts. If there is no event conflict, PowerChute plus does the following: a. Exits to the “Smart Scheduling” dialog box b. Updates the Event Calendar. UPS Operating Parameters... You can use this option only for a UPS that is using smart-signalling. The “UPS Operating Parameters” dialog box contains the following: • Values that you cannot change: Field Name • Value Firmware Revision The revision number for the UPS firmware UPS Serial Number The UPS serial number UPS Manufacture Date The date when the manufacturing of this UPS was completed Values that you can change to affect how the UPS operates: - High and Low Transfer Points - Sensitivity - Nominal UPS Output - UPS ID - Last Battery Replacement - External Battery Packs User’s Guide 38 Chapter 1: How to Configure PowerChute plus Configuration Menu Note: Some values are specific to UPS models and operating voltages. High and Low Transfer Points The High Transfer Point defines the upper threshold and the Low Transfer Point defines the lower threshold for the input voltage that a UPS will accept for on-line operation. The Utility Voltage bar graph displays the transfer point values. The dark gray area at the top identifies the High Transfer Point (in the following example, 132); the dark-gray area at the bottom identifies the Low Transfer Point (in the following example, 103). When the input voltage is outside the light-gray range set by the thresholds, the green bar becomes red. For more information about the transfer points, see the following sections: • High Transfer Point User’s Guide 39 Chapter 1: How to Configure PowerChute plus Configuration Menu • Low Transfer Point • How to Use the Transfer Point Parameters High Transfer Point If the input voltage equals or exceeds this setting, the UPS does one of the following: • A Back-UPS Pro, PowerStack, or newer Smart-UPS (except Smart-UPS DP) uses AVR Trim to reduce the voltage to a level that the UPS can use. However, if the voltage increases to 12% or more above the High Transfer Point, the UPS switches to battery operation. • All other UPS models switch to battery operation. Low Transfer Point If the input voltage drops to or below this setting, the UPS does one of the following: • A Back-UPS Pro, PowerStack, or Smart-UPS (except Smart-UPS DP) uses AVR Boost to increase the voltage to a level the UPS can use. However, if the voltage drops too far below the Low Transfer Point (30% or more for a Back-UPS Pro, PowerStack, Smart-UPS 420, or Smart-UPS 620, and 12% or more for other Smart-UPS), the UPS switches to battery operation. • All other UPS models switch to battery operation. How to Use the Transfer Point Parameters If the supported equipment can tolerate a wide voltage range for on-line operation, you can safely increase the High Transfer Point value and decrease the Low Transfer Point value. Note: You cannot change the transfer points for a Symmetra Power Array, Matrix-UPS or Smart-UPS DP because the UPS uses an Automatic Voltage Regulator. A wider range reduces the number of times the UPS switches to battery operation, especially in areas where the input voltage is unstable or is chronically high or low. Note: See Sensitivity to decrease further the number of times your UPS switches to battery operation. User’s Guide 40 Chapter 1: How to Configure PowerChute plus Configuration Menu Sensitivity The Sensitivity parameter controls how the UPS reacts to distortions in the input voltage. If the value is High (the default), the UPS switches to battery operation in response to distortions that are more minor than if the value is Medium or Low. Note: For Symmetra Power Array, Matrix-UPS and Smart-UPS DP models, which adapt automatically to the quality of the input voltage, Auto Sensitivity is the only Sensitivity setting available. If your UPS switches frequently to battery operation, try changing the Sensitivity value: 1. Close any open applications. 2. Change the Sensitivity value to Medium or Low. 3. Test the new setting by removing the input power from the UPS. Note: If the system reboots, reset Sensitivity to a higher value (Medium instead of Low, or High instead of Medium) because the equipment is sensitive to input line distortion. See How to Use the Transfer Point Parameters to decrease further the number of times your UPS switches to battery operation. Nominal UPS Output This parameter defines the output voltage of the UPS when it is on battery. A 120 VAC UPS always uses the value 115. All other UPS models allow you to select the value. For Nominal UPS Output, select the voltage that is closest to the typical input voltage, so that no major voltage change occurs when the UPS switches to battery operation. If you change a Matrix-UPS to use a different input voltage (for example, 208V instead of 240V), select the Nominal UPS Output value appropriate to the new setup: • For 240V, use 220, 230, or 240. • For 208V, use 208. UPS ID Use this field to assign a unique name, up to eight alphanumeric characters in length, to your UPS. User’s Guide 41 Chapter 1: How to Configure PowerChute plus Configuration Menu Last Battery Replacement Use this field to identify the date on which the UPS battery was last changed. External Battery Packs This field provides the following information: • For a Symmetra Power Array, Matrix-UPS or Smart-UPS XL, the number of external battery packs attached to the UPS. • For a Smart-UPS DP, the total number of battery packs (internal and external) attached to the UPS. PowerChute plus uses the value in this field when calculating UPS runtime for those models with external batteries and disables this field for all other models. For some UPSs the field updates automatically, but for other UPSs you must update the value • For a Matrix-UPS or Symmetra Power Array, the value changes automatically when you add or remove a battery pack. • If you add or remove a battery pack from a Smart-UPS XL or a battery string from a Smart-UPS DP, you must change the value to ensure accurate calculation of runtime by.PowerChute plus. For a Smart-UPS DP, because the value applies to all battery packs, both internal and external, for this UPS only, choose the value for this field as follows: - Enter 02 if you have the SUDPBP1 external battery pack. - Enter 03 if you have the SUDPBP2 external battery pack. - Use the default value, 01 if you have no external battery cabinet. UPS Shutdown Parameters... You can select this option only for a UPS that is using smart-signalling. In the “UPS Shutdown Parameters” dialog box, the following fields define how the UPS reacts when input power fails and when input power returns. • UPS Low Battery Signal Time • UPS Turn Off Delay • UPS Wakeup Delays: Time and Capacity • UPS Audible Warning • Automatic Reboot User’s Guide 42 Chapter 1: How to Configure PowerChute plus Configuration Menu UPS Low Battery Signal Time This field defines when a Low Battery Condition event occurs for a UPS that is on battery, or when a UPS Battery Is Discharged event occurs for a UPS that is on line, based on the runtime remaining. For example, with a value of 02 minutes (the default), a Low Battery Condition occurs when a UPS is running on battery power and only 2 minutes of runtime remains available to shut down the system. PowerChute plus always initiates a shutdown in response to a Low Battery Condition. By default, PowerChute plus does not initiate a shutdown for a UPS Battery Is Discharged event. See How to Configure Event Actions for information about how to set the PowerChute plus response to UPS events. The Run Time bar graph displays the Low Battery Signal Time (in the following example, 7 minutes). If the runtime remaining drops to or below the Low Battery Signal Time, the green bar changes to red. Note: See Monitoring Preferences... to select which bar graphs the main screen displays. User’s Guide 43 Chapter 1: How to Configure PowerChute plus Configuration Menu UPS Turn Off Delay This field defines how long (in seconds) a UPS waits before turning off its output power after PowerChute plus signals the UPS to shut down. The default is 20 seconds. UPS Wakeup Delays: Time and Capacity When input power returns, if Automatic Reboot is enabled, the UPS turns on its output power after both of the following occur. • The UPS waits the number of seconds specified as UPS Wakeup Delay (Time). You can use this delay to allow other equipment to start before the UPS turns on. • The UPS waits until the battery recharged to the percentage of full capacity specified as UPS Wakeup Delay (Capacity). You can use this delay to make sure the UPS has enough capacity to provide output power if another power failure occurs. Note: The default value is 0 for both fields, allowing the UPS to turn on as soon as input power returns. For a Matrix-UPS and Smart-UPS DP, UPS Wakeup Delay (Capacity) is disabled. To reserve sufficient battery capacity for a Matrix-UPS to supply output power if another power failure occurs, increase the UPS Low Battery Signal Time instead. UPS Audible Warning This field defines when the UPS uses an audible alarm in response to power problems. User’s Guide 44 Chapter 1: How to Configure PowerChute plus Configuration Menu Value When the UPS Will Beep Power Fail (the default) When a power failure occurs, and periodically while the UPS is on battery Power Fail + 30 Only when a power failure lasts 30 seconds or longer. At Low Battery Only when a Low Battery Condition occurs Never Beep Never Automatic Reboot When Automatic Reboot is enabled (the default), the UPS turns on its output power automatically when power returns after a power failure that resulted in a system shutdown. (See UPS Wakeup Delays: Time and Capacity for information on how to delay the return of output power. When Automatic Reboot is disabled, you must use the UPS on/off switch to turn the UPS on again. Use this setting to prevent a UPS from repeatedly turning its output power on and off when input power is unstable or in geographic areas where frequent power outages occur. Communication Parameters... This option opens the “Communication Parameters” dialog box. The following sections describe how to use this dialog box: • UPS Communications Options • Paging Modem Options • SMTP Mail Options User’s Guide 45 Chapter 1: How to Configure PowerChute plus Configuration Menu UPS Communications Options If the UPS model was specified correctly during installation, the default selection of Simple Signalling or Smart Signalling is correct. Change this value only if APC Technical Support instructs you to change it. • Simple Signalling is selected for UPS models (such as a Back-UPS) that do not support smart-signalling. • In all other cases, Smart Signalling is selected. The Communications Port field identifies the port that connects the UPS to your computer. The default is the communications port specified or detected during installation. Change this value only if you connect the UPS communications cable to a different port at your computer. Paging Modem Options PowerChute plus can use a paging modem to notify users about events. Use the following fields to affect how a paging modem operates: 1. Select Pulse or Tone to match the type of dialing your telephone uses. 2. Use Communications Port to identify which port the paging modem uses. 3. Use Initialization to identify the initialization string used by the modem, unless the modem is Hayes-compatible. See your modem manual for information on initialization strings and Hayes-compatibility. User’s Guide 46 Chapter 1: How to Configure PowerChute plus Configuration Menu 4. Choose the modem’s Baud Rate from the available options: 300, 1200, 2400, 9600, 14400, and 19200. For information on configuring notification by a pager, see How to Define Event Users and How to Use the “Pager Services” Dialog Box. SMTP Mail Options Use the SMTP Mail fields to configure PowerChute plus to use SMTP mail to send e-mail notification messages, as follows: 1. Use SMTP Server Name to identify the name of your SMTP server. For example: mail.server3.com 2. Use SMTP Account Name to identify the user’s e-mail account name on the SMTP server. For example: [email protected] 3. Use SMTP Domain Name to identify the domain on which the SMTP server runs. For example: server3.com Application Shutdown Parameters... This option opens the “Application Shutdown Parameters” dialog box, which contains the following fields: • Enable Application Shutdown • Shutdown Delay User’s Guide 47 Chapter 1: How to Configure PowerChute plus Configuration Menu Enable Application Shutdown Applications that have automatic save features will save data periodically but not immediately before a shutdown occurs. With Enable Application Shutdown selected (the default), PowerChute plus can save application data in multiple open files before every system shutdown. Caution: If you disable this feature, unsaved application data is lost whenever PowerChute plus shuts down your system. Shutdown Delay defines the time available to save data in open files before a shutdown occurs To help make sure that the Shutdown Delay provides enough time, do not leave files open needlessly. PowerChute plus can save the data of an application file only in the following cases: • The application is not a DOS application. • The file was saved at least once so that a name is associated with it. • The application has a File menu with a Save option, and requires no additional information or action to save the file. For example, never leave a file unattended with a dialog box open, or in a state such as “print preview” that would prevent a simple save. Shutdown Delay The 60-second default provides enough time to save data in 10 open application files, which is enough for most systems. Caution: If you increased the shutdown delay to more than 60 seconds to allow time for other shutdown features, as described in The Shutdown Delay, do not reduce the Shutdown Delay in the “Application Shutdown Parameters” dialog box. Changing the application shutdown delay also changes the shutdown delay in the “Shut Down Server” dialog box for the System Shutdown Starting event. Fault-Tolerance Data... This option opens the “Fault-Tolerance Data” dialog box, which displays the fault tolerance level, capacity, and alarm settings of your Symmetra Power Array, and information on the hardware components that provide the fault tolerance. User’s Guide 48 Chapter 1: How to Configure PowerChute plus Configuration Menu The following table describes the fields in the Alarms At area. To change these alarm settings, see your Symmetra Power Array User’s Guide. Redundancy Below: The number of UPS Modules the Symmetra Power Array must have in excess of the number needed to support the equipment load. For example, N+1 means that, if the Symmetra Power Array does not have at least one more functioning UPS Module than the number needed to support the load, an alarm condition and a Minimum Redundancy Lost event occur. The failure or removal of a UPS Module or an increase in the UPS load can cause this alarm condition. UPS Load Above: The maximum load, in thousands of Volt-Amps (kVA), that the UPS can support without causing an alarm. If the load exceeds this maximum, an alarm condition and a UPS Output Overload event occur. The following table describes the fields in the Operating Status area. Current Redundancy: The number of functioning UPS Modules currently installed in excess of the UPS Modules needed to support the load. For example, N+2 means that the Symmetra Power Array has two more functioning UPS Modules than needed. User’s Guide 49 Chapter 1: How to Configure PowerChute plus Configuration Menu Maximum UPS Capacity: The maximum load, in thousands of Volt-Amps (kVA), that the UPS can support. For example, a Symmetra Power Array with four functioning UPS Modules, and no redundancy requirement (faulttolerance level = N), has a current maximum load capability of 16.0 kVA (16,000 Volt-Amps). If you change the redundancy needed by a Symmetra Power Array with four functioning UPS Modules to N+1, the Maximum UPS Capacity changes to 12.0 kVA (12,000 VA). Main Intelligence Module: Displays the state of the Main Intelligence Module: Redundant Intelligence Module: • Installed means that the Main Intelligence Module is functioning. • Not Installed. means that the Main Intelligence Module failed or has been removed, causing a Main Intelligence Module Failed or Main Intelligence Module Removed event. If there is also no functioning Redundant Intelligence Module, a Lost Communication With UPS event occurs instead. Displays the state of the Redundant Intelligence Module: • Installed means that the Redundant Intelligence Module is functioning. • Not Installed. means that the Redundant Intelligence Module failed or has been removed, causing a Redundant Intelligence Module Failed or Redundant Intelligence Module Removed event. If there is also no functioning Main Intelligence Module, a Lost Communication With UPS event occurs instead. Measure-UPS Parameters... If an Environmental Monitoring Card or stand-alone Measure-UPS device is being used, this option opens the “Measure-UPS Parameters” dialog box. Use this dialog box to configure the card or device to monitor and report ambient temperature, relative humidity, and the state of external contact closures of safety and security devices. You can use an Environmental Monitoring Card or stand-alone Measure-UPS device with a Smart-UPS (except models 420 and 620), Symmetra Power Array, or Matrix-UPS. With an Environmental Monitoring Card, you can use PowerChute plus to monitor and configure the following: • Ambient temperature and humidity thresholds for the first probe only • Contact closure settings for only one sensor for each of the four contact sensor zones. If you mix normally open and normally closed settings for the same zone, PowerChute plus recognizes the first sensor only. The following sections describe the fields in the “Measure-UPS Parameters” dialog box: • Thresholds User’s Guide 50 Chapter 1: How to Configure PowerChute plus Configuration Menu • Contacts Note: The Firmware Revision field identifies the firmware used by the card or device. Note: If the card or deviced is not recording data, or its values are not displayed on the Main Screen, check the [Devices] section of the pwrchute.ini file to be sure that the MeasureUps parameter value is Yes. Thresholds This area of the dialog box defines upper and lower thresholds for ambient temperature and relative humidity, The thresholds are enabled by default. The Environmental Monitoring Card and the stand-alone Measure-UPS use these thresholds to determine if the current temperature and humidity are within acceptable limits. Note: As described in Monitoring Preferences... you can to choose Celsius or Fahrenheit (the default) to display temperature values on the main screen and in the “Measure-UPS” dialog box. (PowerChute plus always uses Celsius to record temperatures in the data log.) User’s Guide 51 Chapter 1: How to Configure PowerChute plus Configuration Menu The following table identifies the default threshold values: Low Temperature 68.00 degrees Fahrenheit (20 degrees Celsius) High Temperature 149.00 degrees Fahrenheit (65 degrees Celsius) Low Humidity 20.00% relative humidity High Humidity 80.00% relative humidity To change an enabled threshold value, type the new value into the field for the threshold. See the user’s manual for your Environmental Monitoring Card or stand-alone Measure-UPS device for the temperature and humidity ranges that the card or device can measure. If the temperature or humidity is outside the range of the thresholds, an Ambient Temperature Out Of Range or Humidity Out Of Range event occurs. When the temperature or humidity returns to normal, an Ambient Temperature In Range or Humidity In Range event occurs. PowerChute plus also displays ambient temperature and humidity in the Data Fields area of the main screen, using red to indicate data that is outside the range of the thresholds. Contacts This area of the dialog box contains fields you can use to specify the normal condition (Open or Closed) and a description for each enabled external contact closure. When the Environmental Monitoring Card or stand-alone Measure-UPS device senses a change in the condition of an enabled contact, a PowerChute plus event occurs. For example, if a contact at the door of a remote data center is configured as Contact 1 and as normally closed, a Contact Zone 1 Alarm event occurs when anyone opens that door. When the door. closes again, a Contact Zone 1 Normal event occurs. Perform the following steps to change the values for an enabled contact: • Select Open or Closed for the Normal State. • In the contact’s Description field, add or change the description. PowerChute plus includes this description in any messages or any entries in the event log concerning the contact. Do not include the contact number. The default portion of the message already reports the contact number. Monitoring Preferences... You can select this option only for a UPS that is using smart-signalling. The “UPS Shutdown Parameters” dialog box provides fields to change how PowerChute plus displays temperature and to choose the type of data the bar graphs display. The following sections describe how to use the fields: User’s Guide 52 Chapter 1: How to Configure PowerChute plus Configuration Menu • Temperature Units • Bar Graph Type Temperature Units Select Celsius or Fahrenheit to define how PowerChute plus displays temperature in the UPS Temp and Ambient Temp fields on the main screen and in the temperature threshold fields in the “Measure-UPS” dialog box. (The Ambient Temp field and the “Measure-UPS” dialog box are available only when a Measure-UPS device is used.) Bar Graph Type Use the three Bar Graph Type fields to select any of the following data to be displayed on the bar graphs of the main screen: • Battery Capacity • Runtime Remaining • Utility Voltage • Output Voltage • UPS Load • Battery Voltage For more information on the bar graphs, see Bar Graph Area in Chapter 1. User’s Guide 53 Chapter 1: How to Configure PowerChute plus Events The following sections describe how to define the PowerChute plus response to events: • Overview of Events • How to Define Event Users • How to Configure Event Actions Overview of Events PowerChute plus events range in severity from events that provide information only (severity 1) to events that seriously affect the operation of your computer system (severity 3). Note: For descriptions of all PowerChute plus events, see Events Reference. The following table identifies the actions you can select for an event to configure how PowerChute plus responds when the event occurs For this action PowerChute plus does this Log Event Records the event in its event log. See How to Log Events and Data. Notify Administrators Sends a popup message to administrators. See How to Notify Administrators. Notify Users Sends popup messages to users. See How to Notify Users. Run Command File Runs an executable file. See How to Run a Command File. Send E-Mail Sends an e-mail message. See How to Send E-Mail. Page Users Pages users. See How to Page Users. Shut Down Server Initiates a shutdown. You cannot configure informational events (severity 1) to use this action. See How to Shut Down a Server. User’s Guide 53 Chapter 1: How to Configure PowerChute plus Events How to Define Event Users How to Define Event Users In the “Event Users” dialog box, you define which individual users are eligible to receive e-mail, paging, or notification (popup) messages from PowerChute plus. When you configure the Notify Administrators, Notify Users, Send E-Mail, or Page Users action for an event, you can select only eligible users as specific users to be notified. You can open the “Event Users” dialog box in the following ways: • Select Event Users... from the Configuration menu. • Click Edit Users... in one of the following dialog boxes: - “Notify Administrators” (See How to Notify Administrators.) - “Notify Users” (See How to Notify Users.) - “Send E-Mail” (See How to Send E-Mail.) - “Page Users” (See How to Page Users.) The following table describes how to use the “Event Users” dialog box. To Do This Task Perform These Actions Create or revise the list of notifiable users. Use the Add, Rename, and Delete buttons. Define a user as eligible to receive popup messages. 1. Select a listed user. 2. Select Messaging Enabled. 3. Use Notification Address to specify the user’s network address. 1. Select a listed user. 2. Select Paging Enabled. 3. Enter the Access Number (telephone number) for the paging service. 4. Enter the Access Code for the user’s pager. 5. Select the Pager Service. (To configure paging services, see How to Use the “Pager Services” Dialog Box.) 1. Select a listed user. 2. Select E-Mail Enabled. 3. Enter the user’s E-Mail Address. Define a user as eligible to be paged. To define a selected user as eligible to be sent e-mail. User’s Guide 54 Chapter 1: How to Configure PowerChute plus Events How to Define Event Users How to Use the “Pager Services” Dialog Box PowerChute plus uses a modem to send information to numeric pagers; it cannot receive information from a pager. Use the “Pager Services” dialog box to identify and configure the available services. To open the “Pager Services” dialog box, click Edit Services... in the “Event Users” dialog box. Then use the information in the following table to change the list of available paging services; (See How to Page Users to configure paging for an event.) To Do This Task Perform These Actions Change the list of services. Use the Add, Rename, and Delete buttons to modify the list of services. Change the delays or the exit code for a service. Enter new values for any of the following: • Answer Delay, the time PowerChute plus waits to give the receiving unit enough time to respond to the page. • Access Code Delay, the time PowerChute plus waits after sending the access code until it sends the message. • Exit Code, a code that allows the modem and pager to disengage properly. User’s Guide 55 Chapter 1: How to Configure PowerChute plus Events How to Configure Event Actions How to Configure Event Actions The following sections describe how to use the “Event Actions” dialog box to define how PowerChute plus responds to an event: • Event Actions Dialog Box • How to Notify Administrators • How to Notify Users • How to Run a Command File • How to Send E-Mail • How to Page Users • How to Shut Down a Server Event Actions Dialog Box Use the Event Actions... option of the Configuration menu to open the “Event Actions” dialog box, in which you specify how PowerChute plus responds to specific events. The following table describes how to use this dialog box. Use This Component To Perform This Action User’s Guide 56 Chapter 1: How to Configure PowerChute plus Events How to Configure Event Actions Events Select the event to configure. Actions for Selected Event Define what actions PowerChute plus performs when the selected event occurs: Reset to Default Actions... 1. Clear actions you do not want to use. 2. Select actions you want to use. 3. Click Options... to configure a selected action. Open a dialog box to reset actions to their defaults: • This One resets actions for the selected event. • All resets actions for all events. • Cancel exits without resetting any actions. How to Notify Administrators To configure PowerChute plus to send a popup message to specified administrators when an event occurs, click Options... for the event’s Notify Administrators action, and do the following: Action User’s Guide 57 Chapter 1: How to Configure PowerChute plus Events How to Configure Event Actions 1 2 Select the administrators to notify for the event. • Use <<Add<< to move a name from Notifiable Users to Administrators to Notify. • Use >>Remove>> to move a name from Administrators to Notify to Notifiable Users. • Use Edit Users... to define new administrators. (See How to Define Event Users.) To change the message, edit the Notification Message text. Note: Any change affects the message sent to users and administrators, but not the message logged. 3 Use Wait to define how long the event must last (by default, 5 seconds) before PowerChute plus notifies administrators. 4 Test your changes. 1. Click Test. 2. Click Yes when asked, Are you sure? PowerChute plus does the following: 1. Sends you the message Notify Administrators test has been initiated. 2. Waits the number of seconds specified as Wait. 3. Sends the Notification Message to the administrators listed as Administrators to Notify. See also Notification Message Format. User’s Guide 58 Chapter 1: How to Configure PowerChute plus Events How to Configure Event Actions How to Notify Users You can configure PowerChute plus to send a popup message once, or repeatedly, when an event occurs. Click Options... for the event’s Notify Users action, and do the following: Action 1 2 Define which users to notify when the event occurs. • All Users • Domain Users (all users on the system’s primary domain). • Specific Users - Use <<Add<< to move a name to Specific Users from Notifiable Users. - Use >>Remove>> to move a name from Specific Users to Notifiable Users. - Use Edit Users... to define new users. (See How to Define Event Users.) To change the message, edit the Notification Message text. Note: Any change affects the message sent to users and administrators, but not the message logged. 3 Use Wait to define how long the event must last (by default, 5 seconds) before PowerChute plus notifies users. 4 Select how often to send the message: • Notify Once • Notify Every number Seconds (by default, Notify Every 30 Seconds). Note: For events that use the Shut Down Server action, repeating the message informs users periodically of how much time remains before the shutdown. See Notification Message Format. 5 Test your changes. 1. Click Test. 2. Click Yes when asked, Are you sure? PowerChute plus does the following: 1. Sends you the message Notify Users test has been initiated. 2. Waits the number of seconds specified as Wait. 3. Sends the Notification Message to the defined users. User’s Guide 59 Chapter 1: How to Configure PowerChute plus Events How to Configure Event Actions See also Notification Message Format. Notification Message Format Each PowerChute plus event message has two parts: • The first part identifies which computer sent the message (NETCOMP1 in the UPS On Battery example below), and when the message was sent. • The second part provides the event text, and, when the event uses the Shut Down Server action, identifies how much time remains before the shutdown occurs (1 minutes and 50 seconds for the UPS On Battery event in the example below). Note: The [PopupText] section of the PowerChute plus initialization file defines the default notification message text for nine specific events. For all other events, PowerChute plus uses the text in the [EventText] section. When you change an event’s Notification Message in either the “Notify Administrators” or “Notify Users” dialog box, the change affects the message sent, but not the message logged. See [PopupText] and [EventText] for more information about event messages. User’s Guide 60 Chapter 1: How to Configure PowerChute plus Events How to Configure Event Actions How to Run a Command File The Run Command File action enables PowerChute plus to run a .bat, .exe, .cmd, or .com file when an event occurs. For example, to use any of the options selected at installation that shut down third-party applications and servers, you must configure the Run Command File action so that the shutdown.cmd file runs when a System Shutdown Starting event occurs. See Additional Shutdown Utilities. Note: To suppress the display of the DOS Window when PowerChute plus runs a command file, see [CommandFile]. Use the following steps to configure the Run Command File action for an event. Action 1 In the “Event Actions” dialog box, select the event from the Events list. 2 Enable the Run Command File action. 3 Click Options... for that action to open the “Run Command File” dialog box. 4 In the Command File field, enter the complete path of the executable file. For example, the “Run Command File” dialog box below shows that the file pwrfail.bat will run every time the UPS On Battery event occurs. Note: If any folder or file name uses a space, you must enclose the path in quotation marks. For example: “C:\Program Files\Pwrchute\Pwrfail.bat”. 5 In the Wait field, specify how long the event must last (by default, 0 seconds) before PowerChute plus runs the command file. Do not change Wait from its default of 0 seconds if you are configuring the shutdown.cmd file to run when the System Shutdown Starting event occurs. If you delay running the shutdown.cmd file, PowerChute plus may not have enough time to shut down safely. User’s Guide 61 Chapter 1: How to Configure PowerChute plus Events How to Configure Event Actions 6 Do the following to test your changes: 1. Click Test. 2. Click Yes, when asked, Are you sure? Caution: This test will run the command file, performing all commands as if a shutdown were occurring. PowerChute plus does the following: 1. Sends you the message, Run Command File test has been initiated. 2. Waits the number of seconds specified in the Wait field. 3. Runs the specified command file. How to Send E-Mail To configure PowerChute plus to send an e-mail message when an event occurs, click Options... for the event’s Send E-Mail action, and do the following: Action 1 Select the users to receive e-mail when the event occurs. • Use <<Add<< to move a user from E-Mail Users to Send E-Mail. • Use >>Remove>> to move a user from Send E-Mail to E-Mail Users. • Use Edit Users... to define a new user. (See How to Define Event Users.) 2 Use the Additional Mail Message to Send field to add message text of any length to the default message for the event. 3 Use Wait to define how long the event must last (by default, 10 seconds) before PowerChute plus sends e-mail. User’s Guide 62 Chapter 1: How to Configure PowerChute plus Events How to Configure Event Actions 4 Test the changes. 1. Click Test. 2. Click Yes, when asked, Are you sure? PowerChute plus does the following: 1. Sends you the message Send E-Mail test has been initiated. 2. Waits the number of seconds specified as Wait. 3. Sends the e-mail message to the selected users. How to Page Users To configure PowerChute plus to page users when an event occurs, click Options... for the event’s Page Users action, and do the following: Action 1 Select the users to be paged when the event occurs: • Use <<Add<< to move a name from Pageable Users to Users To Page. • Use >>Remove>> to move a name from Users To Page to Pageable Users. • Use Edit Users... to define a new user. (See How to Define Event Users.) User’s Guide 63 Chapter 1: How to Configure PowerChute plus Events How to Configure Event Actions 2 In the Message field, use the default value, which is the unique PowerChute plus ID code for the selected event. Note: APC recommends that you configure paging only for events of severity level 3 (whose ID Codes begin with 3). See PowerChute plus Events for descriptions of all PowerChute plus events, including their ID codes and severity levels. 3 Use Wait to define how long the event must last (by default, 0 seconds) before PowerChute plus pages the selected users. 4 Test the changes. 1. Click Test. 2. Click Yes, when asked, Are you sure? PowerChute plus does the following: 1. Sends you the message Paging Users test has been initiated. 2. Waits the number of seconds specified by Wait. 3. Pages the users identified as Users To Page. User’s Guide 64 Chapter 1: How to Configure PowerChute plus Events How to Configure Event Actions How to Shut Down a Server The Shut Down Server action for an event initiates the System Shutdown Starting event to shut down your system. Note: You cannot configure informational events (severity 1)to use the Shut Down Server action. If an event does not last as long as the delay defined for its Shut Down Server action, a shutdown will not occur. For example, if the Utility Power Restored event occurs before the Shut Down Server delay ends for the UPS On Battery event, no shutdown occurs. However, when the System Shutdown Starting event occurs, you cannot stop the shutdown. Note: Because of its fault tolerance and longer available runtime, by default, a Symmetra Power Array uses the Shut Down Server action for the System Shutdown Starting and Low Battery Condition events only. By default, for all UPS models other than Symmetra Power Array, the following events use the Shut Down Server action. • Base Module Fan Failure (Matrix-UPS only) • Base Power Supply Failure (Matrix-UPS only) • Comm Lost While On Battery • Low Battery Condition1,2 • System Shutdown Starting1 • UPS On Battery2 • UPS On Bypass: Failure • UPS Output Overload User’s Guide 65 Chapter 1: How to Configure PowerChute plus Events How to Configure Event Actions 1 Note: You cannot disable the Shut Down Server action for the Low Battery Condition or System Shutdown Starting events. See How to Determine and Set the Times Needed for Safe System Shutdown in Chapter 1 for more information about these two events. 2 Caution: If the Low Battery Condition event occurs, it will interrupt the delay for the Shut Down Server action for the UPS On Battery event. After a Low Battery Condition shutdown, your UPS may need to regain sufficient battery capacity to support its equipment load before turning on its power outlets when power returns. See The Time Needed for Low Battery Shutdown in Chapter 1 for information about how to calculate and set the amount of runtime that will remain when a Low Battery Condition begins. To configure PowerChute plus to shut down your system when an event other than System Shutdown Starting occurs, click Options... for the event’s Shut Down Server action. Then use the Begin Shutdown Sequence field to define how long that event must last before PowerChute plus initiates a shutdown. The default value for Begin Shutdown Sequence is 300 seconds for the UPS On Battery event, 60 seconds for the System Shutdown Starting event, and 30 seconds for all other events. Caution: After you set the delays for the System Shutdown Starting and Low Battery Condition events, do not change these values unless you have changed the shutdown-related tasks that PowerChute plus must perform. When you must change the delay for either of these events, always follow the instructions in How to Determine and Set the Times Needed for Safe System Shutdown. User’s Guide 66 Chapter 1: Monitoring and Shutdown The following sections describe the options of the System menu: • Monitor Different Server... • Shut Down Server Now... • Exit Monitor Different Server... This option opens the “Monitor Server” dialog box, the same dialog box that opens when you start the User Interface Module. To select a UPS to monitor, see How to Select a UPS. Note: Monitor Different Server... is disabled when your machine is not connected to a network. Shut Down Server Now... Select this option to initiate a system shutdown: 1. PowerChute plus displays a warning box. For example: 2. Click OK to open the “Shut Down Server Now” dialog box. User’s Guide 67 Chapter 1: Monitoring and Shutdown Exit 3. If necessary, change either of the two values displayed. - Shutdown Delay defines how long PowerChute plus waits before generating the System Shutdown Starting event. (The default delay is 900 seconds.) This shutdown delay provides time for users to receive notification messages. It is not the shutdown delay for the System Shutdown Starting event, a delay that allows time for saving application data and running a command file before shutdown. - UPS Turn Off Delay defines how long the UPS waits from the time PowerChute plus instructs the UPS to shut down to the time the UPS actually turns off its output power. (The default is 180 seconds.) If you change the UPS Turn Off Delay here, it also changes in the “UPS Shutdown Parameters” dialog box, which is displayed when you select UPS Shutdown Parameters... from the Configuration menu. Caution: If you increase the UPS Turn Off Delay without considering other delay periods, you might cause PowerChute plus to use all available battery runtime during a power failure without fully shutting down your system. See How to Configure System Shutdown in Chapter 1 for information on configuring delay periods correctly. 4. Click OK or Cancel Shutdown. If you click OK, the Shut Down Server Now... option changes to Cancel Server Shutdown, which allows you to cancel the shutdown at any time during the Shutdown Delay. Note: After the UPS shuts down the system, it waits for the UPS Turn Off Delay to finish, and then turns off. To restore power, you must use the on/off switch at the UPS. Exit This option closes the PowerChute plus User Interface Module. The UPS Monitoring Module continues to monitor the UPS and log data and events. User’s Guide 68 Chapter 1: How to Log Events and Data The following sections describe how to use the Logging menu options to control how data and events are logged: • Log Options... • Open Event Log... and Open Data Log... • Print Event Log... and Print Data Log... Note: Each UPS event in the Windows NT, Windows 2000, or Windows XP System log has its own Event ID number that is different from any identifying code that PowerChute plus uses. See The Operating System Event Viewer for the event codes to use when viewing events with the operating system’s Event Viewer. Log Options... This option opens the “Log Options” dialog box, which you can use to do the following: • Disable or enable event or data logging. (Both are enabled by default.) Note: If you disable event logging, PowerChute plus cannot log or display the event text for any event. See Event Actions Dialog Box in Chapter 1 for information about disabling logging for individual events. • • Identify the full path (drive, path, and file name) for each log file: - The default path for the event log is C:\Program Files\Pwrchute\pwrchute.log. - The default path for the data log is C:\Program Files\Pwrchute\pwrchute.dat. Define the maximum file size for each log file. (The default is 50,000 bytes.) Note: When a log file reaches its maximum length, PowerChute plus deletes the first onethird of the file and continues logging. User’s Guide 69 Chapter 1: How to Log Events and Data Open Event Log... and Open Data Log... • Define the Data Recording Interval for data logging. (The default is 600 seconds, and the minimum allowed value is 5 seconds.) Open Event Log... and Open Data Log... Open Data Log... displays the data log, and Open Event Log... displays the event log. You can also double-click the Last Events window to open the Event Log. Note: The Open Data Log... option is not available for a simple-signalling UPS. In either dialog box you can do the following: • Click Options... to open the “Log Options” dialog box. (See Log Options...) • Click Erase... to erase the contents of the log. • Click Print... to open the operating system’s “Print” dialog box. • Click Done to exit. The following sections describe what each log records: • Event Log Contents • Data Log Contents User’s Guide 70 Chapter 1: How to Log Events and Data Open Event Log... and Open Data Log... Event Log Contents With logging enabled, PowerChute plus records in the event log the date and time at which an event occurred and the text associated with that event. Note: See Event Descriptions for a list of PowerChute plus events and event texts. Data Log Contents At the end of each recording interval, PowerChute plus records in the data log a summary of power-related information from the UPS and from a Measure-UPS device, if one is attached. Note: The Data Recording Interval in the “Log Options” dialog box defines how frequently data is recorded. User’s Guide 71 Chapter 1: How to Log Events and Data Open Event Log... and Open Data Log... The “Data Log” dialog box displays data under the following column headings: Column Heading Content Date Date of the recording (month, day, and year). Time Time the recording occurred (hour, minute, and second) Vmin Minimum voltage, in volts AC, logged during the recording interval. Vmax Maximum voltage, in volts AC, logged during the recording interval. Vout Output voltage, in volts AC, from the UPS. Vbatt UPS battery voltage. Freq UPS output frequency. Load Percentage of the UPS rated load that supported equipment used during the recording interval. T.ups UPS temperature in Celsius. Caution: A temperature over 75 degrees Celsius indicates a malfunction. Contact APC Technical Support as listed in the Release Notes. Note: If the UPS has no internal temperature sensor, this column is blank. T.amb Ambient temperature in Celsius (blank unless an Environmental Monitoring Card or stand-alone Measure-UPS device is attached). Humidity Relative humidity as a percentage of total humidity (blank unless an Environmental Monitoring Card or stand-alone Measure-UPS device is attached). User’s Guide 72 Chapter 1: How to Log Events and Data Print Event Log... and Print Data Log... Note: To create a graph of past UPS data, use a spreadsheet application such as Microsoft Excel, following its instructions for graphing comma-delimited data. Print Event Log... and Print Data Log... The Print Event Log...and Print Data Log... options each open the operating system’s “Print” dialog box to enable you to print a log file. User’s Guide 73 Chapter 1: How to Perform UPS Diagnostics The following sections describe how to use the Diagnostics menu options with a smartsignalling UPS. (PowerChute plus disables this menu for simple-signalling UPSs.) • Initiate UPS Self Test • Initiate Run Time Calibration • Simulate Power Failure • Simulate Power Failure • Put UPS on Bypass (Matrix-UPS or Symmetra Power Array) Initiate UPS Self Test This option briefly switches the UPS to battery power and tests whether the UPS can use battery power for output power. PowerChute plus reports the result of the self-test on the main screen, and, by default, logs that result in its event log. Initiate Run Time Calibration This option begins a runtime calibration, which determines how long the UPS can run on battery power based on how much equipment it supports. During the calibration, Cancel Run Time Calibration replaces Initiate Run Time Calibration, so that you can stop the calibration at any time. To perform a calibration, the UPS battery power must be at 100% capacity. Caution: A runtime calibration causes a deep discharge of the battery, which reduces the runtime available until the battery recharges. This deep discharge can prevent the UPS from supporting its load if a power failure occurs. Frequent calibrations can shorten the life of the battery. Therefore, perform a runtime calibration only once or twice a year or whenever you change the UPS load significantly. User’s Guide 74 Chapter 1: How to Perform UPS Diagnostics Simulate Power Failure Simulate Power Failure This option tests the ability of the UPS to switch briefly to battery power. The UPS On Battery event occurs when the UPS switches to battery power, and a Utility Power Restored event occurs when the UPS returns to on-line operation. Test UPS Alarm This option causes the UPS to beep and turn on its front panel lights briefly (except for a Matrix-UPS, which has no panel lights). You can use this option to make sure that PowerChute plus is communicating with the UPS or to find the UPS among other equipment. Note: This option is disabled for a Symmetra Power Array, which has no alarm. Put UPS on Bypass This option puts the Symmetra Power Array or Matrix-UPS into bypass mode for maintenance activity. Take UPS off Bypass replaces Put UPS on Bypass in the menu so that you can return the UPS to normal operation when you complete maintenance. While on bypass, the UPS functions as a voltage conditioner only and provides protection from power surges and minor power disturbances, but not from other power problems. Caution: When this option puts a Symmetra Power Array on bypass, a functioning Main or Redundant Intelligence Module is required to support the equipment load. To remove both intelligence modules for maintenance, use the maintenance bypass switch at the Symmetra Power Array to put it on bypass. Note: Do not use this option with a Smart-UPS DP. For that UPS model, there are no maintenance procedures that a customer can perform safely User’s Guide 75 Appendix A: Events Reference The following sections describe the events that PowerChute plus uses to report and respond to power-related and environmental conditions: • Overview of Event Descriptions • Event Severity Levels • Message Variables • Event Descriptions Note: See How to Configure Event Actions in Chapter 1 for information about how to control the response of PowerChute plus to these events. Overview of Event Descriptions Each of the Event Descriptions uses the following elements to describe the event: • The event name. • A description, including the causes of the event and any actions you should take when the event occurs. • The ID Code, 4-digit number associated with the event. The first digit of this number defines the severity level of the event. Note: For information about what the severity level of an event indicates, see Event Severity Levels. • The Event Text. PowerChute plus uses this text to report the event in the event log, on the main screen, and in messages sent to users. If an event can have more than one cause, PowerChute plus uses the text that best describes the current cause. Event text can include variables, formatted as #variable_name#. Note: For information about the variables used in event text, see Message Variables. User’s Guide 76 Appendix A: Events Reference Event Severity Levels PowerChute plus can also send a popup message to users when an event occurs. A set of nine default messages is provided in the [PopupText] section of the PowerChute plus initialization file. Event Severity Levels The first digit of an event’s 4-digit ID code identifies the event’s severity level. Understanding the severity levels described in the following table will help you decide what actions to configure for PowerChute plus to take when a particular event occurs. Severity Code Description 3 Severity 3 events require immediate attention. • • 2 A Severity 3 UPS event warns about a condition that will do any of the following if not corrected: - Prevent the UPS from supporting its attached equipment during a power failure - Prevent the UPS or PowerChute plus from functioning properly - Lead to damage to the UPS or its attached equipment. A Severity 3 Environmental Monitoring Card or Measure-UPS event warns of an abnormal environmental or security condition. A Severity 2 UPS event warns about a condition that could cause a problem if not corrected. Note: A Measure-UPS does not have Severity 2 events. 1 A Severity 1 event indicates that a normal activity of PowerChute plus, the UPS, the Environmental Monitoring Card, or the stand-alone Measure-UPS device occurred, or that a condition that caused a Severity 3 or Severity 2 event was corrected. Message Variables The following table describes the variables PowerChute plus uses in some of its event messages. Variable Description #BATTERY_CAPACITY# The percentage of full battery capacity remaining #CONTACT_POSITION# The position (Open or Closed) of a contact monitored by an Environmental Monitoring Card or stand-alone Measure-UPS device. #HIGH_THRESHOLD# The value of the high threshold #HOSTNAME# The name of the computer to which the UPS is attached User’s Guide 77 Appendix A: Events Reference Event Descriptions #LOW_THRESHOLD# The value of the low threshold #NORMAL_POSITION# The normal state of a contact monitored by an Environmental Monitoring Card or stand-alone Measure-UPS device #SERVER_VERSION# The PowerChute plus version number #USER_COMMENT# The user-defined description for a contact monitored by an Environmental Monitoring Card or stand-alone Measure-UPS device Event Descriptions The following sections identify all the events that PowerChute plus can use to report and respond to power-related and environmental conditions: • PowerChute plus Events • Events and Simple-Signalling • Environmental Monitoring Card or Measure-UPS Events Note: PowerChute plus Events provides descriptions of all PowerChute plus events. The other two sections list the events directly related to simple-signalling (Events and Simple-Signalling) and to the operation of an Environmental Monitoring Card or stand-alone Measure-UPS device (Environmental Monitoring Card or Measure-UPS Events). The lists in those two sections provide links to the event descriptions in PowerChute plus Events. PowerChute plus Events The following table lists all PowerChute plus events in numerical order by ID code and provides links to the event descriptions. Contact APC Technical Support, as listed in the Release Notes in any of the following situations: • If you cannot correct immediately a problem that is causing a Severity 3 event • If the problem that is causing a Severity 2 event does not correct itself, and you cannot correct it. ID Code Event Name 1000 PowerChute Started 1001 PowerChute Stopped User’s Guide 78 Appendix A: Events Reference Event Descriptions 1002 Communication Established 1003 Utility Power Restored 1004 UPS Self-Test Passed 1005 Administrative Shutdown 1006 Shutdown Cancelled 1007 Returned From Low Battery 1009 UPS Battery Replaced 1013 Overload Condition Solved 1014 Runtime Calibration Started 1015 Runtime Calibration Finished 1016 System Shutdown Starting 1017 UPS Returned From Bypass 1018 Smart Cell Signal Returned 1019 Contact Zone 1 Normal 1020 Contact Zone 2 Normal 1021 Contact Zone 3 Normal 1022 Contact Zone 4 Normal 1030 Minimum Redundancy Regained 1031 UPS Module Added 1032 UPS Module Removed 1033 Battery Added 1034 Battery Removed 1035 Main Intelligence Module OK 1036 Main Intelligence Module Added 1037 Redundant Intelligence Module OK 1038 Redundant Intelligence Module Added 1039 System Level Fan OK 1040 Bypass Contactor OK 1100 Ambient Temperature In Range 1101 Humidity In Range User’s Guide 79 Appendix A: Events Reference Event Descriptions 1102 UPS Internal Temperature In Bounds 2000 UPS On Battery 2001 System Shutdown Complete 2002 UPS Enabling AVR Boost 2003 Low Battery Condition 2004 Runtime Calibration Aborted 2007 UPS Enabling AVR Trim 2013 UPS On Bypass: Maintenance 2030 Minimum Redundancy Lost 2031 UPS Module Failed 2032 Main Intelligence Module Removed 2033 Main Intelligence Module Failed 2034 Redundant Intelligence Module Removed 2035 Redundant Intelligence Module Failed 2036 System Level Fan Failed 2037 Bypass Contactor Failed 2028 Input Circuit Breaker Tripped 2029 Input Circuit Breaker Reset 3000 Lost Communication With UPS 3001 UPS Output Overload 3002 UPS Self-Test Failed 3003 UPS Battery Is Discharged 3004 Comm Lost While On Battery 3010 Check Smart Cell Signal 3013 UPS On Bypass: Failure 3014 Base Module Fan Failure 3015 Base Power Supply Failure 3016 Battery Needs Replacing 3100 Ambient Temperature Out Of Range 3101 Humidity Out Of Range User’s Guide 80 Appendix A: Events Reference Event Descriptions 3103 Contact Zone 1 Alarm 3104 Contact Zone 2 Alarm 3105 Contact Zone 3 Alarm 3106 Contact Zone 4 Alarm 3107 Maximum Internal Temperature Exceeded PowerChute Started The UPS Monitoring Module started. ID Code: 1000 Event text: *** PowerChute PLUS Version #SERVER_VERSION# started *** PowerChute Stopped The UPS Monitoring Module stopped because the operating system’s Service Manager was used to stop the UPS service. See How to Start Monitoring a UPS for information about how to restart the UPS Monitoring Module. ID Code: 1001 Event text: *** PowerChute PLUS Version #SERVER_VERSION# stopped *** Communication Established Communication with the UPS was established, either for the first time, or after it was temporarily lost. ID Code: 1002 Event text: Communication established Utility Power Restored The UPS returned to on-line operation after the cause of a To disable the two internal temperature events, see [UpsTemperatureSensor]. event was resolved. ID Code: 1003 Event text: Normal power restored: UPS on line User’s Guide 81 Appendix A: Events Reference Event Descriptions UPS Self-Test Passed The UPS passed its self-test. ID Code: 1004 Event text: UPS self-test passed Scheduled UPS self-test passed User-initiated UPS self-test passed Self-test at UPS passed Administrative Shutdown A scheduled shutdown started, or a shutdown was initiated by selecting Shut Down Server Now... on the System menu. ID Code:1005 Event text: Administrative shutdown started Shutdown Cancelled Cancel Server Shutdown was selected in the System menu. Note: When a shutdown begins, Cancel Server Shutdown replaces Shut Down Server Now... in the System menu. ID Code: 1006 Event text: Shutdown cancelled Returned From Low Battery The UPS recharged its battery or batteries sufficiently to return from either a Low Battery Condition or a UPS Battery Is Discharged event. ID Code: 1007 Event text: UPS returned from low battery condition UPS returned from low battery condition: #BATTERY_CAPACITY# User’s Guide 82 Appendix A: Events Reference Event Descriptions UPS Battery Replaced The cause of a Battery Needs Replacing event has been corrected. ID Code: 1009 Event text: UPS batteries no longer need replacing Overload Condition Solved The cause of a UPS Output Overload event has been corrected. ID Code: 1013 Event text: UPS overload condition solved Runtime Calibration Started A scheduled runtime calibration started, or Initiate Run Time Calibration on the Diagnostics menu was selected. ID Code: 1014 Event text: UPS runtime calibration initiated Runtime Calibration Finished The runtime calibration process ended successfully. ID Code: 1015 Event text: UPS run time calibration completed System Shutdown Starting The system has begun to shut down in response to an event that has its Shut Down Server action enabled. For information on the Shut Down Server action, see How to Shut Down a Server. ID Code: 1016 Event text: Shutdown started User’s Guide 83 Appendix A: Events Reference Event Descriptions UPS Returned From Bypass Either the cause of a UPS On Bypass: Failure event has been corrected, or a UPS On Bypass: Maintenance event ended when the UPS was taken off bypass the maintenance was completed. ID Code: 1017 Event text: UPS returned from bypass Smart Cell Signal Returned The cause of a Check Smart Cell Signal event has been corrected. ID Code: 1018 Event text: Smart Cell signal restored Contact Zone 1 Normal Contact Zone 2 Normal Contact Zone 3 Normal Contact Zone 4 Normal The cause of a Contact Zone 1 Alarm, Contact Zone 2 Alarm, Contact Zone 3 Alarm, or Contact Zone 4 Alarm event has been corrected. ID Code: 1019, 1020, 1021, 1022 Event text: Zone 1 returned to normal: #USER_COMMENT# Zone 2 returned to normal: #USER_COMMENT# Zone 3 returned to normal: #USER_COMMENT# Zone 4 returned to normal: #USER_COMMENT# Minimum Redundancy Regained The cause of a Minimum Redundancy Lost event at the Symmetra Power Array has been corrected. ID Code: 1030 Event text: Minimum redundancy regained User’s Guide 84 Appendix A: Events Reference Event Descriptions UPS Module Added A UPS Module was added to the Symmetra Power Array. ID Code: 1031 Event text: UPS module added UPS Module Removed A UPS module was removed from the Symmetra Power Array. ID Code: 1032 Event text: UPS module removed Battery Added A battery was added at the Symmetra Power Array. ID Code: 1033 Event text: Battery added Battery Removed A battery was removed at the Symmetra Power Array. ID Code: 1034 Event text: Battery removed Main Intelligence Module OK Either a Main Intelligence Module Added event occurred, and the Symmetra Power Array has verified that the installed module is functioning, or the cause of a Main Intelligence Module Failed event was corrected. Note: When you install a main intelligence module, communication with the Symmetra Power Array is lost briefly while that module initializes, and PowerChute plus generate this sequence of events: Main Intelligence Module Added, Lost Communication With UPS, Communication Established, and Main Intelligence Module OK. User’s Guide 85 Appendix A: Events Reference Event Descriptions ID Code: 1035 Event text: Main intelligence module OK Main Intelligence Module Added A main intelligence module has been installed at the Symmetra Power Array. Note: When you install a main intelligence module, communication with the Symmetra Power Array is lost briefly while that module initializes, and PowerChute plus generates this sequence of events: Main Intelligence Module Added, Lost Communication With UPS, Communication Established, and Main Intelligence Module OK. ID Code: 1036 Event text: Main intelligence module added Redundant Intelligence Module OK Either a Redundant Intelligence Module Added event occurred, and the Symmetra Power Array has verified that the installed module is functioning, or the cause of a Redundant Intelligence Module Failed event was corrected. ID Code: 1037 Event text: Redundant intelligence module OK Redundant Intelligence Module Added A redundant intelligence module was installed at the Symmetra Power Array. ID Code: 1038 Event text: Redundant intelligence module added System Level Fan OK The cause of a System Level Fan Failed event at the Symmetra Power Array was corrected. ID Code: 1039 Event text: System level fan OK User’s Guide 86 Appendix A: Events Reference Event Descriptions Bypass Contactor OK The cause of a Bypass Contactor Failed event at the Symmetra Power Array was corrected. ID Code: 1040 Event text: Bypass contactor OK Ambient Temperature In Range The cause of an Ambient Temperature Out Of Range event has been corrected. ID Code: 1100 Event text: Ambient temperature back within thresholds Humidity In Range The cause of a Humidity Out Of Range event has been corrected. ID Code: 1101 Event text: Ambient humidity back within thresholds UPS Internal Temperature In Bounds The cause of a Maximum Internal Temperature Exceeded event was corrected. To disable the two internal temperature events, see [UpsTemperatureSensor]. ID Code: 1102 Event text: UPS internal temperature normal UPS On Battery The UPS began to use battery power for one of the following reasons: User’s Guide 87 Appendix A: Events Reference Event Descriptions • High or low input voltage The input voltage was outside the range of voltages the UPS can use for output power. Note: For any smart-signalling UPS except Symmetra Power Array, Matrix-UPS, or Smart-UPS DP models, which have automatic voltage regulators, you can use Sensitivity or High and Low Transfer Points in the “UPS Operating Parameters” dialog box to widen or narrow the range of input voltage the UPS will accept. • Blackout The input voltage was zero volts. • Simulated power failure Simulate Power Failure was selected in the Diagnostics menu. • A tripped circuit breaker of a Symmetra Power Array. The Input Circuit Breaker Tripped event also occurs. ID Code: 2000 Event text: UPS on battery UPS on battery: High input line voltage UPS on battery: Brownout UPS on battery: Blackout UPS on battery: Small momentary sag UPS on battery: Deep momentary sag UPS on battery: Small momentary spike UPS on battery: Large momentary spike UPS on battery: Simulated power failure System Shutdown Complete All shutdown processing has finished, and the system is shutting down. ID Code: 2001 Event text: System shutdown User’s Guide 88 Appendix A: Events Reference Event Descriptions UPS Enabling AVR Boost A Back-UPS Pro, Smart-UPS, or PowerStack began to use AVR Boost, instead of switching to battery operation, to compensate for an input voltage that was at or below the Low Transfer Point value defined in the “UPS Operating Parameters” dialog box. ID Code: 2002 Event text: UPS enabling AVR Boost Low Battery Condition The UPS, while running on battery power, depleted the battery to the remaining runtime specified as UPS Low Battery Signal Time. PowerChute plus will begin a shutdown unless input power returns during the delay for this event. For a Back-UPS, you set the UPS Low Battery Signal Time by using dip switches at the back of the UPS. For other models, you set the UPS Low Battery Signal Time in the “UPS Shutdown Parameters” dialog box of PowerChute plus. ID Code: 2003 Event text: Low battery condition Low battery condition: #BATTERY_CAPACITY# Runtime Calibration Aborted A runtime calibration has been cancelled. The calibration was attempted when the battery capacity was less than 100%, a power failure occurred while the calibration was in progress, or Cancel Run Time Calibration on the Diagnostics menu was selected. Cancel Run Time Calibration replaces Initiate Run Time Calibration in the Diagnostics menu when a runtime calibration starts. ID Code: 2004 Event text: UPS runtime calibration cancelled UPS runtime calibration cancelled by user UPS runtime calibration cancelled by power failure UPS unable to perform runtime calibration: Capacity < 100 UPS Enabling AVR Trim A Back-UPS Pro or Smart-UPS is using AVR Trim, instead of battery power, to compensate for an input voltage that was at least as high as the High Transfer Point value defined in the “UPS Operating Parameters” dialog box. User’s Guide 89 Appendix A: Events Reference Event Descriptions ID Code: 2007 Event text: UPS enabling AVR Trim UPS On Bypass: Maintenance One of the following was used to put the UPS into bypass mode: • Internal Matrix-UPS software accessed from the Matrix-UPS front panel • The manual bypass switch at the UPS. Note: When you use the bypass switch to put the Symmetra Power Array into bypass mode, both the main intelligence module and the redundant intelligence module can be removed safely for maintenance. • Put UPS on Bypass on the Diagnostics menu Caution: If the Symmetra Power Array has only a main or a redundant module, do not use the Put UPS on Bypass option if you want to replace that module. Use the bypass switch at the Symmetra Power Array. When you use the Put UPS on Bypass option, the Symmetra Power Array cannot support its equipment if it does not have a functioning main or redundant intelligence module while it is in bypass mode. ID Code: 2013 Event text: UPS on bypass: user set via software or panel UPS system is in maintenance bypass set by switch Minimum Redundancy Lost The failure or removal of one or more UPS Modules has reduced the redundancy to a value below the acceptable minimum set for the Symmetra Power Array. Replace or install the UPS Modules needed to restore minimum redundancy. See UPS Module Failed or UPS Module Removed. You can use the Fault-Tolerance Data... option in the Configuration menu to view the redundancy requirement for the Symmetra Power Array. ID Code: 2030 Event text: Minimum redundancy lost User’s Guide 90 Appendix A: Events Reference Event Descriptions UPS Module Failed A UPS module failed at the Symmetra Power Array. Replace that module. ID Code: 2031 Event text: UPS module failed Main Intelligence Module Removed The main intelligence module was removed from the Symmetra Power Array. Reinstall that module or a replacement. Note: If the Symmetra Power Array does not have a functioning redundant intelligence module, PowerChute plus cannot determine the cause of the communication failure and will generate the Lost Communication With UPS event instead. ID Code: 2032 Event text: Main intelligence module removed Main Intelligence Module Failed The main intelligence module at the Symmetra Power Array failed. Replace the module. Note: If the Symmetra Power Array does not have a functioning redundant intelligence module, PowerChute plus cannot determine the cause of the communication failure and will generate a Lost Communication With UPS event instead. ID Code: 2033 Event text: Main intelligence module failed User’s Guide 91 Appendix A: Events Reference Event Descriptions Redundant Intelligence Module Removed The redundant intelligence module was removed from the Symmetra Power Array. Reinstall that module or a replacement. Note: If the Symmetra Power Array does not have a functioning main intelligence module, PowerChute plus cannot determine the cause of the communication failure and will generate a Lost Communication With UPS event instead. ID Code: 2034 Event text: Redundant intelligence module removed Redundant Intelligence Module Failed A redundant intelligence module the Symmetra Power Array has failed. Replace the module. Note: If the Symmetra Power Array does not have a functioning main intelligence module, PowerChute plus cannot determine the cause of the communication failure and will generate a Lost Communication With UPS event instead. ID Code: 2035 Event text: Redundant intelligence module failed System Level Fan Failed The system level fan at the Symmetra Power Array has failed. Repair or replace that fan. ID Code: 2036 Event text: System level fan failed Bypass Contactor Failed The bypass switch failed to put the Symmetra Power Array into bypass, or failed to take it out of bypass. User’s Guide 92 Appendix A: Events Reference Event Descriptions ID Code: 2037 Event text: Bypass contactor failed Input Circuit Breaker Tripped A low or high voltage, or a blackout, has tripped the input circuit breaker at the Symmetra Power Array. Note: A tripped circuit breaker will cause the Symmetra Power Array to switch to battery power, which will cause a UPS On Battery event. ID Code: 2038 Event text: Input circuit breaker tripped Input Circuit Breaker Reset The circuit breaker that caused the Input Circuit Breaker Tripped event was reset at the Symmetra Power Array. Note: When a tripped circuit breaker is reset, the Symmetra Power Array will switch from battery power to input power, which will cause a Utility Power Restored event. ID Code: 2039 Event text: Input circuit breaker reset User’s Guide 93 Appendix A: Events Reference Event Descriptions Lost Communication With UPS Either PowerChute plus could not establish communication with the UPS, or the existing communication was lost. Check the communication cable connections. For a Symmetra Power Array, make sure that the communication problem is not due to the failure or removal of both the Main Intelligence Module and the Redundant Intelligence Module. Note: If a Symmetra Power Array does not have a functioning Main Intelligence Module or Redundant Intelligence Module to communicate with PowerChute plus, a Lost Communication With UPS event occurs, and PowerChute plus is unable to report the cause of the problem. ID Code: 3000 Event text: Unable to communicate with UPS UPS Output Overload For a Symmetra Power Array, the equipment load exceeds the capacity of the non-redundant UPS modules. Reduce the load, or increase the number of non-redundant UPS modules. For other smart-signalling UPSs, the equipment load on the UPS exceeds 105% of its rated load capacity. Reduce the load by unplugging some equipment from the UPS, and run a self-test. ID Code: 3001 Event text: UPS output overload UPS Self-Test Failed The UPS failed a self-test for one of the following reasons. • A discharged or defective battery Allow the UPS to recharge for several hours or, if the battery is user-replaceable, replace it, and then retest the UPS. • An invalid test An output overload will prevent any UPS from performing a self-test successfully. See UPS Output Overload. The following conditions also cause a Symmetra Power Array to be unable to complete a self-test : - A UPS Module failed. - No batteries are installed. User’s Guide 94 Appendix A: Events Reference Event Descriptions - The UPS is in bypass mode. - A simulated power failure is being performed. - A runtime calibration is being performed. Correct the problem that caused the invalid test, and retest the UPS. ID Code: 3002 Event text: UPS self-test failed Scheduled UPS self-test failed Scheduled UPS self-test failed: Invalid test User-initiated UPS self-test failed User-initiated self-test failed: Invalid test Self-test at UPS failed Self-test at UPS failed: Invalid test UPS Battery Is Discharged The UPS is on-line, but its battery capacity is too low to use battery power during a power failure. If power fails, PowerChute plus will shut down the system immediately. ID Code: 3003 Event text: UPS battery is discharged UPS battery is discharged: #BATTERY_CAPACITY# Comm Lost While On Battery PowerChute plus has lost communication with a UPS that is on battery. By default, for all UPS models except the Symmetra Power Array, a system shutdown starts immediately when this event occurs. Check the communication cable connections. For a Symmetra Power Array, make sure that either a Main Intelligence Module or a Redundant Intelligence Module is operational. Note: If a Symmetra Power Array is running on battery power but does not have a functioning Main Intelligence Module or Redundant Intelligence Module to communicate with PowerChute plus, a Comm Lost While On Battery event occurs, and PowerChute plus is unable to report the cause of the problem. User’s Guide 95 Appendix A: Events Reference Event Descriptions ID Code: 3004 Event text: Communication lost while on battery Check Smart Cell Signal The Matrix-UPS has reported zero battery packs. Check for a loose connection between the Matrix-UPS and its battery packs. ID Code: 3010 Event text: Check installation of Smart Cell signal cable UPS On Bypass: Failure One of the following problems occurred at a Matrix-UPS, Smart-UPS DP, or Symmetra Power Array: • The Matrix-UPS internal temperature exceeded the acceptable limit, or a battery overheated at a Symmetra Power Array. • The Matrix-UPS, Smart-UPS DP, or Symmetra Power Array battery charger failed. • The Matrix-UPS inverter caused a severe, DC-imbalance overload. • The Matrix-UPS or Smart-UPS DP output voltage exceeded its limits. • The Matrix-UPS top-module fan failed to operate properly. ID Code: 3013 Event text: UPS internal temperature over limit UPS battery charger failure UPS on bypass: severe DC imbalance overload UPS on bypass: output voltage outside limits UPS on bypass: top module fan needs repair Base Module Fan Failure The fan in the isolation unit of the Matrix-UPS has failed. Make sure that the fan vents are not blocked. ID Code: 3014 Event text: Base module fan needs repair User’s Guide 96 Appendix A: Events Reference Event Descriptions Base Power Supply Failure The power supply that supports the Matrix-UPS in bypass mode has failed. ID Code: 3015 Event text: Base module bypass power supply needs repair Battery Needs Replacing At least one battery cannot provide UPS battery power because it cannot hold a full charge. If the battery is user-replaceable, replace it. ID Code: 3016 Event text: UPS battery needs replacing Ambient Temperature Out Of Range The temperature was outside the range defined by the high and low temperature values in the Contacts section of the “Measure-UPS Parameters” dialog box. ID Code: 3100 Event text: Below lower ambient temperature threshold of #LOW_THRESHOLD# Exceeded upper ambient temperature threshold of #HIGH_THRESHOLD# Humidity Out Of Range The relative humidity was outside the range defined by the high and low humidity values in the Thresholds section of the “Measure-UPS Parameters” dialog box. ID Code: 3101 Event text: Below humidity threshold of #LOW_THRESHOLD# Exceeded upper humidity threshold of #HIGH_THRESHOLD# User’s Guide 97 Appendix A: Events Reference Event Descriptions Contact Zone 1 Alarm Contact Zone 2 Alarm Contact Zone 3 Alarm Contact Zone 4 Alarm A contact closure changed from its normal position, as defined in the Contacts section of the “Measure-UPS Parameters” dialog box, to its abnormal position. ID Code: 3103, 3104, 3105, 3106 Event text: Zone 1 alarm: #USER_COMMENT# Zone 2 alarm: #USER_COMMENT# Zone 3 alarm: #USER_COMMENT# Zone 4 alarm: #USER_COMMENT# Maximum Internal Temperature Exceeded The internal temperature of the Matrix-UPS, Symmetra Power Array, or Smart-UPS (except a Smart-UPS 420 or Smart-UPS 620) has exceeded the maximum temperature allowed by the HighThresholdValue in the [UpsTemperatureSensor] section in the pwrchute.ini file. To set the maximum temperature threshold for this event or disable the event, see [UpsTemperatureSensor]. ID Code: 3107 Event text: Maximum internal UPS temperature exceeded Events and Simple-Signalling When a UPS uses simple-signalling, PowerChute plus uses only the ten events listed in the following table. ID Code Event Name 3003 UPS Battery Is Discharged 2000 UPS On Battery 2001 System Shutdown Complete 2003 Low Battery Condition User’s Guide 98 Appendix A: Events Reference Event Descriptions 1000 PowerChute Started 1001 PowerChute Stopped 1002 Communication Established 1003 Utility Power Restored 1007 Returned From Low Battery 1016 System Shutdown Starting Environmental Monitoring Card or Measure-UPS Events The following table identifies the events that report the state of contacts, relative humidity, and ambient temperature monitored by an Environmental Monitoring Card or a stand-alone Measure-UPS device. Note: For information about how to use an Environmental Monitoring Card or a stand-alond Measure-UPS device, its contact closures, and its temperature and humidity sensors, see Measure-UPS Parameters... in Chapter 1. ID Code FlexEvent Name 3100 Ambient Temperature Out Of Range 3101 Humidity Out Of Range 3103 Contact Zone 1 Alarm 3104 Contact Zone 2 Alarm 3105 Contact Zone 3 Alarm 3106 Contact Zone 4 Alarm 1019 Contact Zone 1 Normal 1020 Contact Zone 2 Normal 1021 Contact Zone 3 Normal 1022 Contact Zone 4 Normal 1100 Ambient Temperature In Range 1101 Humidity In Range User’s Guide 99 Appendix A: Initialization File The following sections describe how to use the PowerChute plus initialization file to configure parameters that you cannot configure through the User Interface Module: • How to Edit the Initialization File • Initialization File Settings How to Edit the Initialization File In most cases, you can change a parameter value in the initialization file, pwrchute.ini, by changing that value in a PowerChute plus dialog box. However, some parameters you can change only by directly editing the initialization file, using any ASCII text editor. Caution: Before you edit the initialization file, save a backup copy with a different file name in case your editing introduces errors or conflicting parameter settings. Each keyword in the initialization file is followed by one or more related parameters: [keyword] parameter=value The items in the preceding format are as follows: • [keyword] The name of a section, enclosed in brackets and followed by parameters for a specific PowerChute plus feature or function. • parameter A descriptive label that identifies a value. • = (equals sign) The character that separates a parameter from its value. • value A variable, which for some parameters is limited to system-defined choices and for others is user-defined. Some system-defined values differ according to the type of UPS you are using. Any parameter with a value of Yes (enabled) can be set to No (disabled). User’s Guide 94 Appendix A: Initialization File Initialization File Settings The following table provides information on editing the initialization file. Rules for Editing the pwrchute.ini File Elements Keywords Parameters Values Rules • Before adding a keyword, make sure it does not already exist. • Place keywords in any order. • Enter keywords exactly as shown in this appendix, including the case (uppercase or lowercase) of alphabetic characters. • Enclose keywords (section names) in brackets [ ]. • Do not include any spaces in a keyword. • Place parameters in any order below the keyword (section name) to which they apply. • Do not include any spaces in a parameter. • Enter parameters exactly as shown in this appendix, including the case (uppercase or lowercase) of alphabetic characters. • Use commas but no spaces to separate multiple values for the same parameter. • Use no spaces at the end of the line. • Enter system-defined values exactly as shown in this appendix, including the case (uppercase or lowercase) of alphabetic characters. • User-defined values cannot contain the number sign (#) except to enclose the names of standard PowerChute plus variables, as described in Message Variables in Appendix A. Initialization File Settings This following sections describe parameters you can set only by editing the initialization file: • [CommandFile] • [Communication] • [Devices] • [ErrorLogging] • [EventText] • [PopupText] • [PrepareForShutdown] • [Server] • [ShareUps] • [SqlShutdown] User’s Guide 95 Appendix A: Initialization File Initialization File Settings • [Ups] • [UpsTemperatureSensor] Note: Your initialization file may not have or need every keyword, parameter, and value documented in this appendix. [CommandFile] A single parameter controls whether to show or hide the DOS Window when PowerChute plus runs a command file. [CommandFile] ShowWindow=Yes Yes (the default) causes the DOS window to be displayed when PowerChute plus runs a command file on DOS, Windows NT, Windows 2000, or Windows XP. No suppresses the display but does not prevent PowerChute plus from executing the command file. [Communication] This section provides parameters that control how you can choose a UPS to monitor and which communication protocols you can use. The default selection of Enable Remote Monitoring during installation sets all four parameters to Yes. [Communication] Network=Yes Yes causes PowerChute plus to display the “Monitor Server” dialog box at start-up so that you can select another computer’s UPS to monitor. No causes PowerChute plus to bypass the “Monitor Server” dialog box at start-up and connect directly to your local computer. TcpIp=Yes Yes enables TCP/IP for PowerChute plus network communications. No disables it. IpxSpx=Yes Yes enables IPX/SPX for PowerChute plus network communications. No disables it. Rpc=Yes Yes enables RPC for PowerChute plus network communications. No disables it. User’s Guide 96 Appendix A: Initialization File Initialization File Settings [Devices] The parameter in this section enables PowerChute plus to monitor an Environmental Monitoring Card or stand-alone Measure-UPS device. Note: PowerStack does not support using an Environmental Monitoring Card, stand-alone Measure-UPS, or any other UPS accessory device. [Devices] MeasureUps=Yes Yes causes PowerChute plus to display data from the Environmental Monitoring Card or stand-alone Measure-UPS on the main screen and log that data in the Data Log. No disables these actions. [ErrorLogging] This section controls error logging. [ErrorLogging] ErrorLogEnabled=Yes Yes enables and No disables error logging. ErrorLogName=c:\Program Files\Pwrchute\pwrchute.err The drive, path, and file name for the error log file. (The default is shown here.) ErrorLogMaxSize=50000 Maximum size in bytes for the error log file. [EventText] This section contains the text for each PowerChute plus event. When an event occurs, PowerChute plus records the event text in the event log and displays it at the bottom of the main screen. See the PowerChute plus initialization file for a complete list of event texts. The first digit of the six-digit code at the beginning of each line indicates the severity of the event. You can replace this section with message text in Spanish, French, Italian, or German. (See How to Set Non-English Event and Popup Messages). User’s Guide 97 Appendix A: Initialization File Initialization File Settings [PopupText] This section contains the default notification message text that PowerChute plus uses notify administrators and users when one of nine specific events occurs. (For events that do not have default popup text, PowerChute plus uses the text in the [EventText] section as the notification messages.) You can replace this section with message text in Spanish, French, Italian, or German. (See How to Set Non-English Event and Popup Messages.) [PopupText] 1003=Normal utility power at #HOSTNAME# has been restored. 1006=Shutdown of #HOSTNAME# has been cancelled. 1007=UPS batteries at #HOSTNAME# are no longer discharged. 1016=Shutdown process started. 2000=#HOSTNAME# is running on battery power. 2001=#HOSTNAME# has been shut down. 2003=Low battery power at #HOSTNAME#. 3000=#HOSTNAME# has lost communications with the UPS. 3003=UPS batteries at #HOSTNAME# are discharged. [PrepareForShutdown] Use the AppsToIgnore parameter in this section to specify applications for PowerChute plus to ignore when it saves application data. To list an application, use the complete application title as displayed in the title bar of the main user interface window of the application. Using a partial title can cause PowerChute plus to ignore more applications than you intended. For example, if you specify Word instead of Microsoft Word, PowerChute plus ignores any application whose title contains the character string Word. Use the AppsToIgnore parameter to prevent PowerChute plus from attempting to save the data of the following kinds of applications: • Applications whose data PowerChute plus is unable to save (for example, applications that do not have a File menu with a Save option). • Applications that have built-in recovery systems to save or retrieve data in the event of an abnormal termination. • Applications whose data you do not consider important enough to save automatically. To specify multiple values, see the table Rules for Editing the pwrchute.ini File. [PrepareForShutdown] AppsToIgnore=lotus notes The full name of each application with data PowerChute plus will not attempt to save. The default value is lotus notes. To configure PowerChute plus to shut down Lotus Notes/Domino, see How to Use the Lotus Notes/Domino Shutdown Utility instead of using this feature. User’s Guide 98 Appendix A: Initialization File Initialization File Settings [Server] The parameter in this section is relevant only if you have the Microsoft Systems Management Server (SMS) installed. [Server] GenerateMif=Yes No disables and Yes (the default) enables the generation of the sms.mif file that Microsoft Systems Management Server uses for monitoring an APC UPS. [ShareUps] Use the ConfirmedModeEnabled parameter only with a UPS connected to a Share-UPS peripheral device (either the free-standing UPS Interface Expander or the SmartSlot Interface Expander). Adding the [ShareUps] section and setting this parameter to Yes enables confirmed mode for a UPS that is using simple-signalling, such as a Back-UPS. Caution: If you set ConfirmedModeEnabled to Yes for a simple-signalling UPS that is not connected to a Share-UPS peripheral device, the UPS turns off its power outlets in 20 seconds, which may not provide enough time for PowerChute plus to perform an orderly system shutdown. [ShareUps] ConfirmedModeEnabled=Yes Always use Yes for a simple-signalling UPS connected to a Share-UPS configured for Confirmed Shutdown mode. Yes enables confirmed mode, so that the UPS can conserve battery power after a shutdown by not continuing to provide battery power to its supported equipment. Confirmed mode prevents battery depletion that can delay automatic reboot when utility power is restored. For a simple-signalling UPS that is not attached to a ShareUPS, always use No (the default) to make sure that PowerChute plus has enough time to perform an orderly system shutdown. For a simple-signalling UPS attached to a Share-UPS configured for timer mode, this parameter has no effect. User’s Guide 99 Appendix A: Initialization File Initialization File Settings [SqlShutdown] This section specifies the user name and password of your SQL Server. You must edit this section if you selected SQL Server Shutdown as a subcomponent of BackOffice Shutdown when you installed PowerChute plus. Note: The Username or Password parameter must be specified correctly and your SQL Server must be running for PowerChute plus to shut it down. An unsuccessful shutdown attempt uses whatever timeout period is configured on the system attempting to connect to the SQL Server — for example, 60 seconds. To avoid a lengthy connection attempt when your SQL Server is not running, reconfigure the timeout period on your system to a lower value. [SqlShutdown] Username=sa The SQL Server user name on your system Password=password The SQL Server password on your system [Ups] In this section, you set the parameter that controls how frequently PowerChute plus retrieves data from the UPS. [Ups] UpsPollInterval=4 The time interval (in seconds) at which PowerChute plus queries the UPS. 4 (the default) is the lowest value allowed. Increase this value if PowerChute plus is unable to establish communication with the UPS when you are using UPS accessory devices (such as an Environmental Monitoring Card, SNMP Adapter, or Interface Expander). Note: PowerStack does not support UPS accessory devices. [UpsTemperatureSensor] This section contains parameters for controlling the high internal temperature threshold of any APC UPS that has an internal temperature sensor. (It your UPS has an internal temperature sensor, PowerChute plus displays the UPS Temp field on the main screen.) User’s Guide 100 Appendix A: Initialization File Initialization File Settings [UpsTemperatureSensor] EnableHighThreshold=yes Yes (the default) enables and No disables the monitoring of the maximum UPS internal temperature that you configure as the HighThresholdValue parameter. A value of No prevents the Maximum Internal Temperature Exceeded and UPS Internal Temperature In Bounds events from occurring. HighThresholdValue=42.8 The maximum internal UPS temperature, in Celsius. When the temperature exceeds this value and EnableHighThreshold is set to yes, PowerChute plus generates the Maximum Internal Temperature Exceeded event. When the temperature no longer exceeds this value, PowerChute plus generates the UPS Internal Temperature In Bounds event. The value 42.8 is an example, not the default. User’s Guide 101 Appendix A: Additional Shutdown Utilities The following sections provide instructions for using a shutdown command files placed in the PowerChute plus installation directory when BackOffice, Netscape, or Lotus Notes/Domino shutdown options are selected at installation. (See the Release Notes for information on the versions or these products for which shutdown support has been tested.) • How to Use the shutdown.cmd File • How to Use the Lotus Notes/Domino Shutdown Utility How to Use the shutdown.cmd File If you selected any of the following automated shutdown features when you installed PowerChute plus, the PowerChute plus installation directory contains the file shutdown.cmd. • • Shutdown support for components of Microsoft BackOffice®, selected as subcomponents of BackOffice Shutdown. - IIS Shutdown, to shut down Internet Information Server®. - SNA Server Shutdown, to shut down SNA Server®. - Exchange Shutdown, to shut down Exchange Server®. - SMS Shutdown, to shut down Systems Management Server®. - SQL Server Shutdown, to shut down SQL Server®. Netscape Shutdown, selected as a subcomponent of 3rd Party Plug-ins to shut down any of the following: - Netscape Enterprise Server®. - Netscape Commerce Server®. - Netscape Communications Server®. - Netscape Fast Track®. User’s Guide 102 Appendix A: Additional Shutdown Utilities How to Use the Lotus Notes/Domino Shutdown Utility • Notes Shutdown, selected as a subcomponent of 3rd Party Plug-ins, to shut down a Lotus Notes®/Domino server. Note: The default Lotus Notes shutdown command line in the shutdown.cmd file assumes that the Lotus Notes server is running as an application, not as a Windows NT, Windows 2000, or Windows XP service, and that it is running on the same drive as PowerChute plus. If your Lotus Notes server is running as a Windows NT, Windows 2000, or Windows XP service, or as an application on a drive different from PowerChute plus, see How to Use the Lotus Notes/Domino Shutdown Utility for information on editing the shutdown.cmd file. See How to Run a Command File in Chapter 1 to configure PowerChute plus to run the shutdown.cmd file when the System Shutdown Starting event occurs; see How to Determine and Set the Times Needed for Safe System Shutdown in Chapter 1 to configure the delay periods that PowerChute plus needs to shut down your system properly. Caution: If you configure insufficient or incorrect delay periods, PowerChute plus cannot shut down your system properly. How to Use the Lotus Notes/Domino Shutdown Utility You must configure PowerChute plus to run the shutdown.cmd file at system shutdown to prevent Lotus Notes/Domino from closing abnormally, which can leave files improperly closed, requests lost, and databases corrupted. Note: PowerChute plus support for Lotus Notes shutdown has been tested on Lotus Notes and Lotus Domino servers up to version 4.65 of Lotus Domino®. For information about shutdown of versions higher than 4.65, contact APC Technical Support, as listed in the Release Notes. For most installations, you need only to configure the shutdown.cmd file to run at system shutdown, as described in How to Run a Command File. However, if your Lotus Notes server runs on a different drive from PowerChute plus, or runs as a Windows NT, Windows 2000, or Windows XP service, you must edit the file shutdown.cmd, as follows: User’s Guide 103 Appendix A: Additional Shutdown Utilities How to Use the Lotus Notes/Domino Shutdown Utility • If your Lotus Notes server runs as an application on a different drive, edit the shutnote.exe command line to add the server’s full path name (Lotus_Notes_Server_Directory_Path in the following example). shutnote.exe Lotus_Notes_Server_Directory_Path • If your Lotus Notes server runs as a Windows NT, Windows 2000, or Windows XP service, replace the command shutnote.exe with the command net stop and add the name of the service, enclosed in quotation marks ("Lotus_Notes_Service" in the following example). net stop "Lotus_Notes_Service" User’s Guide 104 Appendix A: How to Set Non-English Event and Popup Messages You can customize PowerChute plus to use any one of four languages other than English (the default) for event text and popup message text. Event text is logged in the event log file and displayed in the Last Events window of the main screen when an event occurs. Popup message text is sent in notification messages when an event occurs for which the Notify Administrators or Notify Users action is enabled. To replace the default English messages with messages in another language, perform the following steps. 1. In your PowerChute plus installation directory, make a backup copy of the PowerChute plus initialization file, pwrchute.ini. Name the backup copy pwrchute.old. 2. Use an ASCII text editor to replace the [EventText] and [PopupText] sections of the initialization file with the language file of your choice from the language subdirectory on your installation CD-ROMor from the APC’s Worldwide Web site, http://www.apcc.com. a. In the initialization file, delete the [EventText] and [PopupText] sections, beginning with the section name [EventText] and ending with the final line in the [PopupText] section, which reads as follows: 3003=UPS batteries at #HOSTNAME# are discharged. Do not delete the section heading [FlexEventNames] or any of the lines following it. The [FlexEventNames] section immediately follows the [PopupText] section. b. In place of the sections you just deleted, insert the entire contents of one of the following files: • french.txt • german.txt • italian.txt • spanish.txt c. Save the file as pwrchute.ini. d. Exit from the text editor. 3. Stop and restart PowerChute plus. 4. If PowerChute plus does not restart correctly, or if the event and popup message text does not function properly, an editing error may have damaged the pwrchute.ini file. To create a correct pwrchute.ini file, use the file pwrchute.old that you created in Step 1. If PowerChute plus then restarts and functions normally, repeat this entire procedure. User’s Guide 105 Appendix A: PowerChute plus and SMS PowerChute plus supports Microsoft Systems Management Server (SMS). You can use SMS to do any of the following: • View information for any APC UPS attached to a computer that uses PowerChute plus version 5.x for Windows NT, Windows 2000, Windows 95, or Windows 98 • Install or uninstall PowerChute plus on one or more computers • View the logged results of a PowerChute plus installation performed using SMS The following sections explain how to use SMS with PowerChute plus: • When PowerChute plus and SMS Update UPS Data • How to View UPS Information with SMS • How to Disable the ups.mif File • How to View an Installation Log File • How to Use SMS to Uninstall PowerChute plus To install PowerChute plus using SMS, see the Installation Guide for PowerChute plus, which explains how to record and use installation scripts for silent (non-interactive) PowerChute plus installations and how to send an installation package for PowerChute plus across your network. To configure PowerChute plus to shut down SMS as part of the PowerChute plus BackOffice Shutdown feature, see How to Determine and Set the Times Needed for Safe System Shutdown. When PowerChute plus and SMS Update UPS Data After verifying that the computer being monitored is an SMS-managed computer, PowerChute plus generates a UPS MIF file, ups.mif, and places it in the SMS ISVMIFS directory as defined by the MachineISVMIFPath entry in the system’s sms.ini file. When the PowerChute plus UPS Monitoring Module starts, PowerChute plus inserts values retrieved from the UPS into the ups.mif file. If the UPS Monitoring Module subsequently loses communication with a UPS, PowerChute plus updates the ups.mif file when communication is reestablished. The SMS inventory agent periodically reads information from the ups.mif file and stores it in the SMS site database. User’s Guide 106 Appendix A: PowerChute plus and SMS How to View UPS Information with SMS How to View UPS Information with SMS You can view the ups.mif file information through the SMS Personal Computer Properties window for the computer to which the UPS is attached. Click on the APC UPS group icon in the left-hand column of the window to display the values from the ups.mif file. You can use the APC UPS information accessible through SMS to do the following: • Determine what APC UPSs are available on the network • Plan system changes by determining the capacity of each APC UPS to support additional equipment and identifying which COM port each APC UPS is using • Perform preventive maintenance based on the age, last battery replacement date, and the need for battery replacement need for each APC UPS • Determine the results of any APC UPS self-test • Check power-related data, such as incoming voltage and frequency • View key APC UPS parameters such as low battery signal time, low transfer point, and high transfer point How to Disable the ups.mif File To disable the generation of the ups.mif file, edit the pwrchute.ini file to add the GenerateMif parameter, with a value of No, to the [Server] section as follows: [Server] GenerateMif=No How to View an Installation Log File When you use SMS to install PowerChute plus, the installation program logs the results of the installation in the file setup.log. • If you used setup.exe as the installation program, the log file is in the same directory as setup.exe. • If you used setupex.exe, the self-extracting installation program, the log file is in the Temp directory of your system. Use SMS to view the installation file to diagnose any problems that occurred during a failed installation attempt. User’s Guide 107 Appendix A: PowerChute plus and SMS How to Use SMS to Uninstall PowerChute plus How to Use SMS to Uninstall PowerChute plus If MS SMS Support was selected during the installation of PowerChute plus, you can use SMS to uninstall PowerChute plus. Note: The uninstall program must be run locally on the target machine but can be initiated on that machine by an SMS package sent remotely. However, the SMS client must be running on the target machine to receive and handle the SMS package. To use SMS version 1.2 to remove PowerChute plus from a remote machine, perform the following steps: 1. Modify the uninstallation package entry in the APC package definition file, pcpsms.pdf, provided in the SMS subdirectory of the PowerChute plus installation directory. 2. Verify that the uninst.bat file is in the SMS source directory pointed to by your package definition. 3. Check the command line in the uninst.bat file. Make sure that the paths specified are fully qualified UNC paths for the Windows directory and for the PowerChute plus installation directory on the target machine, and that the uninstall log file specified matches the name of the uninstall log file in the PowerChute plus installation directory. For example, a log file name is similar to the following: DeIsL1.isu. The command line should appear as follows, with Windows_dir and Pwrchute_dir as the paths to those directories on the target machine and log_file as the name of the uninstall log file: Windows_dir\uninst.exe -fPwrchute_dir\log_file.isu -cPwrchute_dir uninst.dll 4. Make sure that the program uninst.exe is in the Windows directory on the target machine. 5. Configure SMS to send the uninstallation package. To use SMS version 2.0 to remove PowerChute plus from a remote machine, perform the following steps: 1. Check the properties of the PowerChute plus package to be sure that the option is selected that removes software when it is no longer advertised. 2. Remove the advertisement for the package. User’s Guide 108 Appendix A: PowerChute plus and DMI PowerChute plus supports the Intel Desktop Management Interface (DMI) with Windows NT version 4.0 only. You use LANDesk® Server Manager to view the DMI UPS information and to run UPS diagnostic procedures for any APC UPS attached to a Windows NT computer that uses PowerChute plus. Specifically, you can do the following: • Determine what UPSs are available on the network. • View key UPS parameters such as battery status, runtime remaining, and internal UPS temperature. • Initiate a UPS self-test and determine the results. • Initiate a UPS runtime calibration and determine the results. • Monitor UPS output voltage. The PowerChute plus installation program installs the file pwrchute.mif to the folder WIN32DMIPATH\mifs\backup. (WIN32DMIPATH is the path defined for the WIN32DMIPATH environment variable.) After installation, the Windows NT UPS Service starts automatically. To use DMI, Intel’s win32sl (Win32 DMI Service Layer) and the Intel Server Monitor must be running. Open the Intel LANDesk Manager application and select, in order, the following folders: 1. Intel Management Directory 2. Local Network 3. Windows NT 4. The folder for your network type 5. The domain (if any) 6. The computer whose UPS information you want to access After entering your User ID and LANDesk server manager password, select, in order, the following folders: 1. DMI 2. Browser 3. APC UPS User’s Guide 109 Appendix A: PowerChute plus and DMI Allowable Values Table The APC UPS folder contains a set of folders for the DMI groups supported by PowerChute plus. The following sections describe those groups and the attributes in them that PowerChute plus supports. If PowerChute plus does not support some attributes in a group, this documentation omits those attributes. • Allowable Values Table • ComponentID • Configuration Extensions • Contact Closure Input Table • Diagnostics Extensions • Diagnostic Request Group • Diagnostic Results • Diagnostics • Error Control Group • Humidity Probe • Input Extensions • Measure-UPS • MIFTOMIB • Operational State Table • Output Extensions • Temperature Probe Table • UPS Battery • UPS Battery Extensions • Voltage Probe Table Allowable Values Table This table defines the allowable values for specific attributes. Related Group: The ID of the group containing the related attribute. Related Attribute: The ID of the related attribute. Instance Index Index of related table entry; 0 if the value is not indexed to a table entry. Values List: Comma-delimited string containing all allowable values for the related attribute. User’s Guide 110 Appendix A: PowerChute plus and DMI ComponentID ComponentID PowerChute plus supports using the following attributes in the ComponentID group: Manufacturer: “American Power Conversion Corp.” Product: The UPS model. Version: The version number of the UPS firmware. Serial Number: The UPS serial number. Installation: The date and time of the PowerChute plus installation that installed the pwrchute.mif file. Verify: This component exists and is functioning correctly if the UPS Monitoring Module (ups.exe) is running. Verification is not supported if the UPS Monitoring Module is not running. Configuration Extensions PowerChute plus supports the following for configuring the UPS. Audible Warning: The conditions under which the UPS sounds an audible alarm. See UPS Audible Warning in Chapter 1. Wakeup Delay Capacity: The minimum battery capacity (as a percentage of full capacity) that is required before the UPS will return from a low battery shutdown condition: 0, 15, 50, or 90. Note: These value are different for some UPS models. Sensitivity: The sensitivity of the UPS to utility line abnormalities or noises. See Sensitivity in Chapter 1. Low Battery Signal Time: The desired runtime remaining (in minutes) when the low battery condition is reached: 2, 5, 7 or 10. Wakeup Delay Time: The number of seconds the UPS waits before turning on after utility line power is restored: 0, 60, 180, or 300. Turn Off Delay: The number of seconds the UPS remains on after receiving the message to turn off: 20, 180, 300, or 600. Automatic Reboot: If the value is True, the UPS supplies power to the attached equipment when utility line power is restored. If the value is False, you must restart the UPS by using its on/off switch. Shut Down Delay: The number of seconds PowerChute plus waits before shutting down a server. User’s Guide 111 Appendix A: PowerChute plus and DMI Contact Closure Input Table Contact Closure Input Table PowerChute plus supports the following for the contact closure inputs of an Environmental Monitoring Card or stand-alone Measure-UPS device.. Contact Closure Input Index Index into the Contact Closure Input Table. Active: Indicates whether the contact closure input is being used: True or False. Normal State: Identifies whether the contact closure input is normally open or closed. Current State: Indicates whether the contact closure input is currently open or closed. Description: The location or use of this contact closure input. Diagnostics Extensions PowerChute plus supports the following for diagnostic functions: Diagnostic Function Group Index Index into the Diagnostic Function Group Table. Last Run Date: The date the related diagnostic function was last run. Last Result: The most recent result code for the related diagnostic function. See the Diagnostic Results Table for the meaning of the result code. Diagnostic Request Group PowerChute plus supports using the following attributes in the Diagnostic Request Group: Diagnostic Function Request: 1 initiates a UPS self-test; 2 initiates a runtime calibration; 3 aborts a runtime calibration; 4 initiates a simulated power failure; 5 initiates a UPS alarm test; 6 puts the UPS on bypass; 7 takes the UPS off bypass; 8 initiates a server shutdown. Diagnostic Function Result: An index to the rows of the Diagnostic Results Group Table, which indicate the outcome of a self-test or calibration. To determine the meaning of this value, see the value in the corresponding row of the Diagnostic Results Group Table, or see the same information provided in the section Diagnostic Results. User’s Guide 112 Appendix A: PowerChute plus and DMI Diagnostic Results Diagnostic Results PowerChute plus supports using three attributes in each of the following rows of the Diagnostic Results group. The values for these attributes are fixed and are for reference only. The following table shows the supported attributes for each row and the values for those attributes: Row Diagnostic Function Request Diagnostic Function Result Diagnostic Function Description 1 1 1 “Battery Test passed.” 2 1 2 “Battery Test failed.” 3 1 3 “Invalid test. Please repeat the test.” This result may indicate an overload condition. 4 1 4 “Test cannot be performed at this time. Please repeat later.” 5 1 5 “Test not possible with this UPS.” A UPS that uses simple-signalling cannot perform self-tests. 6 2 1 “Run Time Calibration started successfully.” 7 2 2 “Run Time Calibration not started. Battery capacity must be at 100%.” 8 2 3 “Run Time Calibration cannot be performed at this time. Please repeat later.” 9 2 4 “Test not possible with this UPS.” A UPS that uses simple-signalling cannot perform runtime calibrations. 10 3 1 “Abort Run Time Calibration succeeded.” 11 3 2 “Abort Run Time Calibration failed.” 12 3 3 “Abort Run Time Calibration cannot be performed at this time.” 13 4 1 “Power Failure Test passed.” 14 4 2 “Power Failure Test failed.” 15 5 1 “UPS Alarm Test passed.” 16 5 2 “UPS Alarm Test failed.” 17 6 1 “Put UPS on Bypass succeeded.” 18 6 2 “Put UPS on Bypass failed.” 19 6 3 “Test not possible with this UPS.” 20 7 1 “Take UPS off Bypass succeeded.” User’s Guide 113 Appendix A: PowerChute plus and DMI Diagnostics Row Diagnostic Function Request Diagnostic Function Result Diagnostic Function Description 21 7 2 “Take UPS off Bypass failed.” 22 7 3 “Test not possible with this UPS.” 23 8 1 “Shut Down Server started successfully.” 24 8 2 “Shut Down Server failed.” Diagnostics PowerChute plus supports using the following functions in the Diagnostics Group. • Row 1: UPS Battery Test in Appendix A • Row 2: Run Time Calibration in Appendix A • Row 3: Abort UPS Run Time Calibration in Appendix A • Row 4: Power Failure Test in Appendix A • Row 5: UPS Alarm Test in Appendix A • Row 6: Put UPS on Bypass in Appendix A • Row 7: Take UPS off Bypass in Appendix A • Row 8: Shut Down Server in Appendix A Row 1: UPS Battery Test PowerChute plus supports using the following attributes related to the UPS Battery Test function, which is equivalent to the UPS self-test feature of PowerChute plus: Diagnostic Function Table Index: 1 (The row number to which this function refers in the Diagnostics Group Table.) Diagnostic Function Name: UPS Battery Test. Diagnostic Function Description: “Determines the UPS system’s ability to support the load during a power failure.” User’s Guide 114 Appendix A: PowerChute plus and DMI Diagnostics Row 2: Run Time Calibration PowerChute plus supports using the following attributes related to the Run Time Calibration function: Diagnostic Function Table Index: 2 (The row number to which this function refers in the Diagnostics Group Table.) Diagnostic Function Name: Run Time Calibration. Diagnostic Function Description: “Discharges the battery to calibrate runtime available during a power failure. The battery must be at full charge to initiate.” Row 3: Abort UPS Run Time Calibration PowerChute plus supports the following attributes related to the Abort Run Time Calibration function. Diagnostic Function Table Index: 3 (The row number to which this function refers in the Diagnostics Group Table.) Diagnostic Function Name: Abort Run Time Calibration Diagnostic Function Description: “Abort the Run Time Calibration diagnostic.” Row 4: Power Failure Test PowerChute plus supports the following attributes related to the Power Failure Test function. Diagnostic Function Table Index: 4 (The row number to which this function refers in the Diagnostics Group Table.) Diagnostic Function Name: Power Failure Test Diagnostic Function Description: “Performs a simulated loss of utility power. The UPS will attempt to switch to battery power.” Row 5: UPS Alarm Test PowerChute plus supports the following attributes related to the UPS Alarm Test function. Diagnostic Function Table Index: 5 (The row number to which this function refers in the Diagnostics Group Table.) Diagnostic Function Name: UPS Alarm Test User’s Guide 115 Appendix A: PowerChute plus and DMI Diagnostics Diagnostic Function Description: “Causes the UPS to light its front panel and emit a beep” (for those models that have front panel lights and an internal alarm). Row 6: Put UPS on Bypass PowerChute plus supports the following attributes related to the Put UPS on Bypass function. Diagnostic Function Table Index: 6 (The row number to which this function refers in the Diagnostics Group Table.) Diagnostic Function Name: Put UPS on Bypass. (If the UPS model does not support this function, an error is returned in the Diagnostic Request Group.) Diagnostic Function Description: “Puts the UPS into Bypass mode so that maintenance may be performed.” Row 7: Take UPS off Bypass PowerChute plus supports the following attributes related to the Take UPS off Bypass function. Diagnostic Function Table Index: 7 (The row number to which this function refers in the Diagnostics Group Table.) Diagnostic Function Name: Take UPS off Bypass. (If the UPS model does not support this function, an error is returned in the Diagnostic Request Group.) Diagnostic Function Description: “Returns the UPS to normal operation.” Row 8: Shut Down Server PowerChute plus supports the following attributes related to the Shut Down Server function. Diagnostic Function Table Index: 8 (The row number to which this function refers in the Diagnostics Group Table.) Diagnostic Function Name: Shut Down Server. Diagnostic Function Description: “Shuts down the server.” User’s Guide 116 Appendix A: PowerChute plus and DMI Error Control Group Error Control Group PowerChute plus supports using the following attributes in the Error Control Group: Number of Major Errors: The number of major errors generated since the UPS Monitoring Module (ups.exe) started. If communication is lost and then reestablished, this count is not reset. See Operational State Table to identify errors that increment this count. Number of Warnings: The number of warnings generated since the UPS Monitoring Module (ups.exe) started. If communication is lost and then reestablished, this count is not reset. See Operational State Table to identify warnings that increment this count. Error Status: OK, Warning, or Major. See Operational State Table to identify errors that determine this value. Alarm Generation: Set this value to On to enable sending error messages to the DMI service layer. Humidity Probe PowerChute plus supports the following for the humidity probes in the system. Humidity Probe Table Index: Index into the Humidity Probe Table. Humidity Probe Location: Identifies the physical location of the humidity probe: 2 = Unknown Humidity Probe Description: Additional descriptive information about the humidity probe or probe’s location. Humidity Status: Defines the status of the humidity monitored by the probe: 3 = OK, 5 = Critical Humidity Probe Humidity Reading: The present relative humidity reading of this humidity probe as a percentage. Humidity Reading Lower Threshold Critical: The lower critical threshold for the relative humidity measured by this probe, as a percentage. Humidity Reading Upper Threshold Critical: The upper critical threshold for the humidity probe, in percent relative humidity. User’s Guide 117 Appendix A: PowerChute plus and DMI Input Extensions Input Extensions PowerChute plus supports the following for utility line input to the UPS. Line Maximum: The maximum utility line voltage measured (in millivolts) since instrumentation started. Line Minimum: The minimum utility line voltage measured (in millivolts) since instrumentation started. Voltage Probe Index: Index extension related to the voltage probe, with an index value of 1, which indicates that this probe measures the UPS input voltage. Measure-UPS PowerChute plus supports the following for an Environmental Monitoring Card or stand-alone Measure-UPS device that is connected to the system. MUPS Firmware Version: The firmware version of the card or device. Number of Contact Closure Inputs: The number of contact closure inputs available to the card or device. Temperature Probe Index Index into the Temperature Probe Table for the Environmental Monitoring Card or Measure-UPS values. Humidity Probe Index Index into the Humidity Probe Table for the Environmental Monitoring Card or Measure-UPS values. MIFTOMIB PowerChute plus supports the following for DMI-to-SNMP translation. MIB Name: The MIB name that defines the MIF. MIB OID: The MIB Object Identifier that corresponds to this MIF. Disable Trap: A configurable attribute that prevents the component from sending traps. User’s Guide 118 Appendix A: PowerChute plus and DMI Operational State Table Operational State Table PowerChute plus supports using the following attributes in the Operational State Table: Operational State Instance Index The index into the Operational State Table: 1 Device Group Index The ID of the group referencing this instance: 2 Availability Status The availability of the UPS: Warning, Running, or Unknown Major Error Count The accumulated count of major or critical errors. Warning Error Count The accumulated count of warning or non-critical errors. Battery Status: Normal, Low, or Unknown, as indicated in the following table. Error Status: Major, Warning, or OK, as indicated in the following table. Note: When communication between the UPS and server is re-established, Battery Status and Error Status are reset to the values that were in effect when communication was lost. Battery Status Error Status UPS Conditions Low Major The quality of the input power is unacceptable for providing output power to the supported equipment, and the UPS battery is faulty or a depleted. Normal Warning The UPS is operating on battery power because input power was unacceptable at PowerChute plus startup, became unacceptable during normal UPS operation, or was unacceptable at the time that the UPS lost communication with the server. Unknown Warning The UPS battery status cannot be determined because communication was lost while the UPS was on battery or because a hardware component in the UPS failed, but input power is acceptable. Unknown OK The UPS battery status cannot be determined because communication with the UPS cannot be established or was lost while the UPS was online, but input power is acceptable. Communication failure can be caused by a loose cable, incorrect port setting, or failed component in the UPS. Low Warning Input power is acceptable, but the battery is faulty or discharged. Normal OK The UPS is communicating with the server, the battery is charged, and the input power is acceptable. User’s Guide 119 Appendix A: PowerChute plus and DMI Output Extensions Output Extensions PowerChute plus supports the following for utility line output from the UPS. Output Status: The current state of the UPS output: Unknown, On Line, On Battery, On AVR Boost, Timed Sleeping, Software Bypass, Off, Switched Bypass, Hardware Failure Bypass, Sleeping Until Power Return, or On AVR Trim. Output Frequency: The present output frequency (in Hz) of the UPS. Load: The current UPS load, expressed as a percentage of rated capacity. Voltage Probe Index: Index extension related to the voltage probe, with an index value of 2, which indicates that this probe measures the UPS output voltage. Temperature Probe Table PowerChute plus supports using the following attributes in the Temperature Probe Table: Temperature Probe Table Index: 1 indicates a UPS; 2 indicates an Environmental Monitoring Card or stand-alone Measure UPS device. Temperature Probe Location The physical location of the temperature probe: Power Unit Temperature Probe Description: “Temperature probe measures the internal temp. of the UPS.” (for index value 1) “Temperature probe measures temp. of Measure-UPS sensor”(for index value 2) Temperature Status: The status of the temperature monitored by this probe: Nonrecoverable, Critical, Non-critical, OK, Unknown, or Other. Temperature Probe Temperature Reading: The internal temperature of the UPS in Celsius (for index value 1) The ambient temperature recorded by the Environmental Monitoring Card or stand-alone Measure-UPS device (for index value 2) Both values are in degrees Celsius to tenths of a degree. Temperature Reading Lower Threshold — Critical: The lower critical temperature threshold for the probe, in degrees Celsius to tenths of a degree. User’s Guide 120 Appendix A: PowerChute plus and DMI UPS Battery Temperature Reading Upper Threshold — Critical: The upper critical temperature threshold for the probe, in degrees Celsius to tenths of a degree UPS Battery PowerChute plus supports using the following attributes in the UPS Battery group: Battery Status: Battery Low indicates that the battery capacity is less than or equal to the configured UPS Low Battery Signal Time. Battery Normal indicates a battery that is charged sufficiently to support the attached equipment. Unknown indicates that PowerChute plus is unable to determine the present condition of the UPS battery. Seconds on Battery: The number of seconds the UPS has been on battery (0 if the UPS is not on battery). Estimated Minutes Remaining: Minutes of runtime remaining. Estimated Charge Remaining: The UPS battery capacity as a percentage of full charge. Battery Voltage: The output voltage of the UPS, in Volts DC to tenths of a volt. Temperature Probe Index: The index to the Temperature Probe Table Operational Group Index: The index to Operational State Table UPS Battery Extensions PowerChute plus defines the APC extensions to the UPS Battery group as follows. Last Battery Replacement Date: The most recent date on which a battery was installed in the UPS. Number of Battery Packs: The total number of battery packs attached to the UPS (for UPS models that use multiple battery packs). Number of Bad Battery Packs: The number of battery packs that need to be replaced. Battery Replacement Required Whether batteries in the UPS need replacement: True or False. ID: A unique name assigned to the UPS. Manufacture Date: The date the UPS was manufactured. User’s Guide 121 Appendix A: PowerChute plus and DMI Voltage Probe Table Communication Status State of communication between the software and the UPS: Non-recoverable, Critical, Non-critical, OK, Unknown, Other, Voltage Probe Table PowerChute plus supports the following attributes for the voltage probes in the system. 1 Voltage Probe Index Index into the Voltage Probe Table. 2 Voltage Probe Location: Power Unit, the physical location of the voltage probe. 3 Voltage Probe Description: Indicates whether the probe measures input or output voltage. 4 Voltage Status: The status of the voltage being monitored by this probe: 3 = OK; 5 = critical; 2 = unknown (used for output voltage status only). 5 Voltage Probe Voltage Level: The present voltage level (in millivolts) being measured by this probe. 13 Voltage Level Lower Threshold — Critical: (used for input voltage only) The lower, critical threshold (in millivolts) for the voltage probe. 14 Voltage Level Upper Threshold — Critical: (used for input voltage only) The upper, critical threshold (in millivolts) for the voltage probe. User’s Guide 122 Appendix A: The Operating System Event Viewer When a PowerChute plus event occurs, the operating system logs the event text in the local System log on the local computer. However, the Event ID in the System log is different from the ID code used by PowerChute plus. The following table identifies the Event ID used in the System log and displayed by the operating system’s Event Viewer for each PowerChute plus event text. Event ID Event Text 1000 *** PowerChute PLUS Version #SERVER_VERSION# stopped *** 1001 *** PowerChute PLUS Version #SERVER_VERSION# started *** 1002 Communication established 1003 Unable to communicate with UPS 1004 Communication lost while on battery 1100 UPS enabling AVR Boost 1101 UPS enabling AVR Trim 1110 UPS batteries no longer need replacing 1120 UPS battery is discharged 1121 UPS returned from low battery condition 1130 Low battery condition 1131 UPS battery needs replacing 1140 Low battery condition: #BATTERY_CAPACITY# 1141 UPS battery is discharged: #BATTERY_CAPACITY# 1142 UPS returned from low battery condition: #BATTERY_CAPACITY# 1150 Normal power restored: UPS on line 1160 UPS on battery 1161 UPS on battery: High input line voltage #MAX_VOLTAGE# V (page 1 of 4) User’s Guide 123 Appendix A: The Operating System Event Viewer Event ID Event Text 1162 UPS on battery: Blackout 1163 UPS on battery: Brownout 1164 UPS on battery: Small momentary sag 1165 UPS on battery: Deep momentary sag 1166 UPS on battery: Small momentary spike 1167 UPS on battery: Large momentary spike 1168 UPS on battery: Simulated power failure 1200 UPS run time calibration initiated 1201 UPS run time calibration completed 1202 UPS run time calibration cancelled by user 1203 UPS run time calibration aborted by power failure 1204 UPS unable to perform run time calibration: Capacity < 100% 1205 UPS run time calibration cancelled 1250 UPS self-test passed 1251 User-initiated UPS self-test passed 1252 Scheduled UPS self-test passed 1253 Self-test at UPS passed 1260 UPS self-test failed 1261 User-initiated UPS self-test failed 1262 Scheduled UPS self-test failed 1263 Self-test at UPS failed 1271 User initiated self-test failed: Invalid test 1272 Scheduled UPS self-test failed: Invalid test 1273 Self-test at UPS failed: Invalid test 1300 System shutdown 1301 Administrative shutdown started 1304 Administrative shutdown: User-initiated 1310 Shutdown cancelled (page 2 of 4) User’s Guide 124 Appendix A: The Operating System Event Viewer Event ID Event Text 1311 User-initiated shutdown cancelled 1320 Shutdown started 1321 User-initiated shutdown started 1350 UPS returned from bypass 1360 UPS internal temperature over limit 1361 UPS battery charger failure 1362 UPS on bypass: severe DC imbalance overload 1363 UPS on bypass: output voltage outside limits 1364 UPS on bypass: top module fan needs repair 1365 UPS on bypass: user set via software or panel 1366 UPS system is in maintenance bypass set by switch. 1401 Zone 1 returned to normal: #USER_COMMENT# 1402 Zone 2 returned to normal: #USER_COMMENT# 1403 Zone 3 returned to normal: #USER_COMMENT# 1404 Zone 4 returned to normal: #USER_COMMENT# 1411 Zone 1 alarm: #USER_COMMENT# 1412 Zone 2 alarm: #USER_COMMENT# 1413 Zone 3 alarm: #USER_COMMENT# 1414 Zone 4 alarm: #USER_COMMENT# 1450 Ambient temperature back within thresholds 1451 Below lower ambient temperature threshold of #LOW_THRESHOLD# 1452 Exceeded upper ambient temperature threshold of #HIGH_THRESHOLD# 1460 Ambient humidity back within thresholds 1461 Below humidity threshold of #LOW_THRESHOLD# 1462 Exceeded upper humidity threshold of #HIGH_THRESHOLD# 1500 Minimum redundancy lost 1501 Minimum redundancy regained 1510 UPS module added (page 3 of 4) User’s Guide 125 Appendix A: The Operating System Event Viewer Event ID Event Text 1511 UPS module removed 1512 UPS module failed 1520 Battery added 1521 Battery removed 1530 Main Intelligence module OK 1531 Main Intelligence module added 1532 Main Intelligence module removed 1533 Main Intelligence module failed 1540 Redundant Intelligence module OK 1541 Redundant Intelligence module added 1542 Redundant Intelligence module removed 1543 Redundant Intelligence module failed 1550 System level fan failed 1551 System level fan OK 1560 Bypass contactor OK 1561 Bypass contactor failed 1570 Input circuit breaker tripped 2000 UPS overload condition solved 2001 UPS output overload 2030 Smart Cell signal restored 2031 Check installation of Smart Cell signal cable 2040 Base module bypass power supply needs repair 2041 Base module fan needs repair 2050 UPS internal temperature in bounds 2051 Maximum UPS internal temperature exceeded (page 4 of 4) User’s Guide 126 ABCDEFGHIJKLMNOPQRSTUVWXYZ Symbols #BATTERY_CAPACITY# 81, 90, #CONTACT_POSITION# 81 #HIGH_THRESHOLD# 81, 94 #HOSTNAME# 81, 102, 109 #LOW_THRESHOLD# 82, 94 #NORMAL_POSITION# 82 #SERVER_VERSION# 82 #USER_COMMENT# 82 #variable_name# 80 [CommandFile] 100 [Communication] 100 [Devices] 101 [ErrorLogging] 101 [EventText] 101, 109 [FlexEventNames] 109 [keyword] 98 [PopupText] 102, 109 [PrepareForShutdown] 102 [Server] 103, 111 [ShareUps] 103 [SqlShutdown] 104 [Ups] 104 [UpsTemperatureSensor] 104 AVR Trim status indicator 19 UPS Enabling AVR Trim event 93 90 B BackOffice shutdown 106 Bad Batt Packs 20 Bar Graph area Battery Capacity 22 Battery Volts 23 Output Voltage 22 Run Time 23 UPS Load 23 Utility Voltage 22 Bar Graph Type 55 Base Module Fan Failure event 94 Base Power Supply Failure event 94 battery bad packs 20 capacity required for runtime calibration 22 external packs 46 last replacement date 46 settiing wide voltage range to conserve 44 simulating a power failure 79 testing in DMI 118 Battery Discharged status indicator 18 Battery Needs Replacing event 94 Battery Volts 23 #BATTERY_CAPACITY# 81, 90, 93 blackout, UPS On Battery event 89 bypass mode, putting a UPS into 79 A access setting permissions 25 actions 57 configuring 60 list of configurable 57 overview 57 See also configuring actions and Event Actions Additional Mail Message to Send 66 Administrative Shutdown event 85 alarm, testing UPS 79 Allowable Values Table, DMI 114 Ambient Temperature In Range event 54, 88 Ambient Temperature Out Of Range event 54, ambient temperature, setting threshold for 54 APC UPS folder, DMI 114 Application Shutdown Parameters 51 applications, ignoring at shutdown 102 AppsToIgnore parameter 102 audible warnings 49 Automatic Reboot 49 AVR Boost status indicator 19 UPS Enabling AVR Boost event 90 C 94 Calibrating status indicator 18 changing data recording interval 75 Check Smart Cell Signal event 93 Comm Lost While On Battery event 93 command files running 65 shutdown delay 72 [CommandFile] 100 [Communication] 100 Communication Established event 85 Communication Parameters 49 Communications Port 50 Simple Signalling 50 Smart Signalling 50 ComponentID, DMI 115 Configuration menu Application Shutdown Parameters 51 User’s Guide 131 ABCDEFGHIJKLMNOPQRSTUVWXYZ Communication Parameters 49 Event Actions 60 Event Users 58 Measure-UPS Parameters 52 Monitoring Preferences 55 Scheduled Tests and Shutdowns 36 UPS Operating Parameters 42 UPS Shutdown Parameters 46 configuration parameters Automatic Reboot 49 External Battery Packs 46 Firmware Revision 42 High Transfer Point 43 Last Battery Replacement 46 Low Transfer Point 43 Nominal UPS Output 45 Sensitivity 45 UPS ID 45 UPS Low Battery Signal Time 47 UPS Manufacture Date 42 UPS Serial Number 42 UPS Turn Off Delay 48 UPS Wakeup Delay (Capacity) 48 UPS Wakeup Delay (Time) 48 configuring for frequent power outages 49 paging services 59 shutdown.cmd to run 107 system shutdown 26 Windows Terminal Server 25 configuring actions logging an event 57 notifying administrators 61 notifying users 63 paging users 67 running a command file 65 sending e-mail 66, 69 shutting down a server 69 ConfirmedModeEnabled parameter 103 Contact Closure Input Table, DMI 116 Contact Zone number Alarm event 95 Contact Zone number Normal event 54, 88 #CONTACT_POSITION# 81 contacts, Environmental Monitoring Card and Measure-UPS Contact Zone number Alarm event 95 Contact Zone number Normal event 54, 88 customizing, event text and popup messages 109 D data fields area 20, 54 dates in data log 76 last battery replacement 46 delay caution about UPS Turn Off Delay 72 for system shutdown 72 deleting, scheduled events 40 Desktop Management Interface. See DMI [Devices] 101 Diagnostic Extensions, DMI 116 Diagnostic Request Group DMI 116 Diagnostic Results, DMI 117 Diagnostics menu 78 Diagnostics, DMI 118 dialog boxes Application Shutdown Parameters 51 Communication Parameters 49 Event Actions 60 Log Options 73 Measure-UPS Parameters 52 Monitor Server 13 Monitoring Preferences 55 Nofity Users 63 Notify Administrators 61 Page Users 67 Pager Services 59 Run Command File 65 Send E-Mail 66 Shut Down Server 69 Shut Down Server Now 71 Smart Scheduling 36 UPS Operating Parameters 42, 46, 55 UPS Shutdown Parameters 72 disabling network connection 100 ups.mif file 111 DMI 113 Allowable Values Table 114 APC UPS folder 114 ComponentID 115 Contact Closure Input Table 116 Diagnostic Extensions 116 Diagnostic Request Group 116 Diagnostic Results 117 Diagnostics 118 Enviromental Monitoring Card 122 Error Control Group 121 User’s Guide 132 ABCDEFGHIJKLMNOPQRSTUVWXYZ Humidity Probe 121 Input Extensions Group 122 Measure-UPS 122 MIFTOMIB 122 Operational State Table 123 Output Extensions 124 Temperature Probe Table 124 UPS Battery 125 UPS Battery Extensions 125 Voltage Probe Table 126 Domain Users option, for notification messages 63 E editing initialization file 98 Smart Scheduling events 41 e-mail, sending 66 EnableHighThreshold parameter 105 Environmental Monitoring Card DMI 122 not recording or displaying data 53 erasing event log contents 74 Error Control Group, DMI 121 error log 101 [ErrorLogging] 101 Event Actions dialog box 60 Log Event 61 Notify Administrators 61 Notify Users 63 Page Users 67 Run Command File 65 Send E-Mail 66 Shut Down Server 69 event log last two events displayed 22 event text 75 Event Users dialog box 58 events See also specific event names Administrative Shutdown 85 Ambient Temperature In Range 88 Ambient Temperature Out Of Range Base Module Fan Failure 94 Base Power Supply Failure 94 Battery Needs Replacing 94 Check Smart Cell Signal 93 Comm Lost While On Battery 93 Communication Established 85 configuring actions for 60 94 Contact Zone number Alarm 95 Contact Zone number Normal 54, 88 critical 63 customizing text language 109 Humidity In Range 88 Humidity Out Of Range 95 Lost Communication With UPS 91 Low Battery Condition 90 Maximum Internal Temperature Exceeded Overload Condition Solved 86 overview 57, 80 PowerChute Started 84 PowerChute Stopped 84 Returned From Low Battery 86 Runtime Calibration Aborted 90 Runtime Calibration Finished 87 Runtime Calibration Started 86 severity levels 81 Shutdown Cancelled 86 Smart Cell Signal Returned 87 Smart Scheduling 40, 41 correcting conflicts in 40 deleting 40 editing existing 41 priorities when scheduling 38, 40 scheduling multiple 38 scheduling single 37 System Shutdown Complete 89 System Shutdown Starting delay before event occurs 72 description 87 UPS Battery Is Discharged 93 UPS Battery Replaced 86 UPS Enabling AVR Boost 90 UPS Enabling AVR Trim 90 UPS Internal Temperature In Bounds 88 UPS On Battery 79 UPS On Bypass:Failure 93 UPS On Bypass:Maintenance 91 UPS Output Overload 92 UPS Returned From Bypass 87 UPS Self-Test Failed 92 UPS Self-Test Passed 85 Utility Power Restored 79, 85 variables 80 [EventText] 101, 109 Exchange Shutdown 31 External Battery Packs 46 User’s Guide 133 95 ABCDEFGHIJKLMNOPQRSTUVWXYZ F Failed on date self-test result 20 files APC package definition file 112 command file running for any event 65 initialization 98 pwrchute.ini adding parameter to disable ups.mif 111 configuring applications to ignore 102 configuring non-English text 109 configuring UPS polling interval 104 editing 98 enabling or disabling Environmental Monitoring Card monitoring 101 enabling or disabling error logging 101 enabling or disabling Measure-UPS monitoring 101 enabling or disabling remote monitoring at start-up 100 specifying communication protocols 100 pwrchute.mif 113 pwrchute.old 109 running a command file 57 setup.log 111 shutdown.cmd 107 sms.ini 110 sms.mif 103 uninst.bat 112 uninstall log file 112 ups.mif 110, 111 viewing installation log 111 [FlexEventNames] 109 frequency, in data log 76 G GenerateMif parameter 103, gray status indicators 18 111 H High input line voltage 89 High Transfer Point 43, 44 #HIGH_THRESHOLD# 81, 94 HighThresholdValue parameter 105 host computer identifying name 18 #HOSTNAME# 81, 102, 109 humidity displaying in Data Fields window 21 Humidity In Range event 54 Humidity Out Of Range event in data log 76 thresholds 54 Humidity In Range event 88 Humidity Out Of Range event 95 Humidity Probe, DMI 121 54 I initialization file 98 Initiate Run Time Calibration 78 Initiate UPS Self Test 78 Input Extensions Group, DMI 122 installation installing PowerChute plus using SMS 110 uninstalling PowerChute plus using SMS 110 viewing log file of SMS installation 111 Internet Information Server 31 IpxSpx parameter specifying communication protocol 100 ISVMIFS directory 110 K keywords in initialization file 98 L LANDesk Server Manager 113 Last Battery Replacement 46 Last Events window 21 Line Maximum 21 Line Minimum 21 Load, in data log 76 Log Options 73 Data Recording Interval 75 dialog box 73 logging data at intervals 75 Logging menu Log Options 73 Open Data Log 74 Open Event Log 74 Print Data Log 77 Print Event Log 77 Lost Communication With UPS event 91 Lotus Notes/Domino shutdown 31, 107 Low Battery Condition event 90 returned from 86 low battery shutdown calculating the time needed 33 User’s Guide 134 ABCDEFGHIJKLMNOPQRSTUVWXYZ UPS status information 17 Monitoring field on main screen 18 monitoring preferences 55 Low Battery Signal Time displayed on main screen 23 setting 90 Low Battery status indicator 18 low input line voltage 89 Low Transfer Point 43, 44 #LOW_THRESHOLD# 82, 94 N M MachineISVMIFPath 110 main screen 16 battery pack information 19 data displayed in red 54 data fields area 20 Last Events window 21 menu bar 16 self-test information 19 Status and Test areas 17 UPS Module information 19 maintenance bypass mode 18 Maximum Internal Temperature Exceeded event 95, 105 See also [UpsTemperatureSensor] Measure-UPS DMI 122 not recording or displaying data 53 Measure-UPS Parameters 52 dialog box 52 in pwrchute.ini file 101 messages additional e-mail text 66 default e-mail notification 66 default language for 109 event texts in event log file 75 in pwrchute.ini file 101 with variables 81 languages for 109 Microsoft BackOffice 106 Microsoft Exchange, configuring shutdown 31 MIF file 110 MIFTOMIB, DMI 122 modem paging options 50 required for paging 59 Monitor Different Server 71 Monitor Server dialog box 13 monitoring battery capacity and status using DMI 125 Netscape shutdown 31, 106 network connection disabling. 100 Network parameter 100 to bypass remote monitoring at start-up 100 to enable remote monitoring at start-up 100 No Comm status indicator 18 No Server status indicator 18 Nominal UPS Output 45 #NORMAL_POSITION# 82 Notes Shutdown, option at installation 107 notification messages customizing 109 defaults for popups 102 defining text for 102 notification period to delay shutdown 28 Notify Administrators 62 Notify Users 63 numeric pagers 59 O On Battery status indicator 19 On Line status indicator 18 Open Event Log 74 Operational State Table, DMI 123 Output Extensions, DMI 124 Output Frequency 21 Output Voltage 22 Overload Condition Solved event 86 P package definition file 112 Page Users action 67 for critical problems 68 testing changes made to values 68 parameters application shutdown 51 Communication 49 initialization parameters in .ini file 98 Measure-UPS 52 Monitoring Preferences 55 UPS Operating Parameters 42 UPS Shutdown Parameters 46 User’s Guide 135 ABCDEFGHIJKLMNOPQRSTUVWXYZ Passed on date self-test result 20 password for SQL server shutdown 104 path for LANDesk Server Manager 113 permissions, setting PowerChute plus 25 polling interval, setting 104 popup messages configuring non-English messages 109 popup messages, configuring recipients 58, 63 [PopupText] 102, 109 power failure status indicator 19 test, using DMI 119 PowerChute plus DMI support 113 events 82 initialization parameters 98 installing and viewing log file 111 main screen 16 setting permissions 25 utilities 106 PowerChute Started event 84 PowerChute Stopped event 84 [PrepareForShutdown] 102 Put UPS on Bypass using DMI 120 using menu 79 pwrchute.ini adding parameter to disable ups.mif 111 configuring applications to ignore 102 configuring non-English text 109 configuring UPS polling interval 104 editing 98 enabling or disabling Environmental Monitoring Card monitoring 101 enabling or disabling error logging 101 enabling or disabling Measure-UPS monitoring 101 enabling or disabling remote monitoring at start-up 100 specifying communication protocols 100 pwrchute.mif 113 pwrchute.old 109 R remote monitoring at start-up, enabling and disabling 100 Replace Battery status indicator 19 Returned From Low Battery event 86 Rpc parameter, to specify communication protocol 100 Run Command File action 65, 66 Run Time bar graph 23 running a command file 57, 65 runtime calibration initiating 78 using DMI 118 Runtime Calibration Aborted event 90 Runtime Calibration Finished event 87 Runtime Calibration Started event 86 S safe system shutdown 26 Scheduled Tests and Shutdowns 36 scheduling editing Smart Scheduling events 41 how to correct conflicts 40 multiple events simultaneously 38 prioritizing Smart Scheduling events 38, 40 single event 37 self-tests information displayed on main screen 19 initiating 78 monitoring using SMS 111 UPS Self-Test Failed event 92 UPS Self-Test Passed event 85 using DMI 118 Send E-Mail 66 Sensitivity 45 Serial Number 42 [Server] 103, 111 Server field in Monitor Server dialog box 14 #SERVER_VERSION# 82 servers immediate shutdown 71 monitoring servers on a network 71 setup.log 111 severity levels 81 Share-UPS, Confirmed Mode for simple-signaling UPS 103 ShowWindow parameter 100 Shut Down Server action 69 dialog box 70 using DMI 120 Shut Down Server Now dialog box 71 Shutdown Delay 72 UPS Turn Off Delay 72 shutdown determining delay User’s Guide 136 ABCDEFGHIJKLMNOPQRSTUVWXYZ for Exchange shutdown 31 for Lotus Notes/Domino shutdown 31 for Netscape shutdown 31 for SMS shutdown 31 for SQL Server shutdown 31 immediate 71 low battery 33 notification period 28 overview 26 scheduling 36 show to configure 26 Shutdown Cancelled event 86 Shutdown Delay 29 UPS Turn Off Delay 29 utilities 106 warning box 71 Shutdown Cancelled event 86 Shutdown Delay calculating the time needed 30 for Shutdown Server Now option 72 in Application Shutdown Parameters 52 setting the delay time 32 shutdown.cmd configuring to run 107 with Lotus Notes/Domino 107 shutting down Lotus Notes/Domino 107 servers or systems 69 SQL Server 104 simple-signalling events 96 UPS Communications option 50 Simulate Power Failure 79, 89 Smart Cell Signal Returned event 87 Smart Scheduling dialog box 36 smart-signalling, UPS Communication option 50 SMS configuring shutdown 31 PowerChute plus support 110 viewing installation log file 111 sms.ini 110 sms.mif 103 SMTP mail options 51 SQL Server configuring shutdown 31 specifying name 104 specifying password 104 starting the User Interface Module 13 status area, main screen 17 status indicators 18 System menu 71 System Shutdown Complete event 89 System Shutdown Starting event description 87 shutdown delay 29, 72 Systems Management Server. See SMS T T.amb, in data log 76 T.ups, in data log 76 Take UPS off Bypass 79 using DMI 120 TcpIp parameter, to specify communication protocol 100 temperature ambient. See Ambient Temperature internal 21 Maximum Internal Temperature Exceeded event 95 setting internal temperature threshold 104 typical UPS internal temperature 21 UPS Internal Temperature In Bounds event 88 UPS On Bypass: Failure event 93 [UpsTemperatureSensor] 104 Temperature Probe Table, DMI 124 test area, main screen 17 Test UPS Alarm 79 tests initiating self-test 78 scheduling self-tests 36 UPS alarm 79 text, customizing event 109 thresholds humidity. See humidity setting maximum internal temperature time, in data log 76 transfer points high and low 43 parameters 44 104 U uninst.bat 112 uninstall log file 112 uninstalling PowerChute plus using SMS Unknown status indicator 20 UPS Alarm Test, using DMI 119 UPS Audible Warning 49 UPS Battery Extensions, DMI 125 UPS Battery Is Discharged event 93 User’s Guide 137 112 ABCDEFGHIJKLMNOPQRSTUVWXYZ UPS Battery Replaced event 86 UPS Battery Test, DMI 118 UPS battery test, DMI 118 UPS Battery, DMI 125 UPS Communication Parameters 50 UPS Enabling AVR Boost event 90 UPS Enabling AVR Trim event 90 UPS ID 45 UPS Internal Temperature In Bounds event 88, 105 See also [UpsTemperatureSensor] UPS Load 23 UPS Low Battery Signal Time 33, 47 UPS Manufacture Date 42 UPS MIF file 110 UPS module information on main screen 19 UPS Monitoring Module closing 72 starting 13 UPS On Battery event 89 blackout 89 high input line voltage 89 low input line voltage 89 simulated power failure 79, 89 UPS On Bypass:Failure event 93 UPS On Bypass:Maintenance event 91 using manual switch at UPS 91 using Matrix-UPS front panel 91 using Put UPS on Bypass 91 UPS Operating Parameters External Battery Packs 46 Firmware Revision 42 High Transfer Point 43 Last Battery Replacement 46 Low Transfer Point 43 Nominal UPS Output 45 Sensitivity 45 UPS ID 45 UPS Manufacture Date 42 UPS Serial Number 42 UPS Operating Parameters dialog box 42 UPS Output Overload event 92 UPS Output Voltage 21 UPS Overloaded status indicator 19 UPS Power Supply Failure status indicator 19 UPS Returned From Bypass event 87 UPS Self-Test Failed event 92 UPS Self-Test Passed event 85 UPS self-test, date and result of last test 20 UPS Serial Number 42 UPS Service,starting 13 UPS Shutdown Parameters Automatic Reboot 49 UPS Audible Warning 48 UPS Low Battery Signal Time 47 UPS Turn Off Delay 48, 72 UPS Wakeup Delay (Capacity) 48 UPS Wakeup Delay (Time) 48 UPS Shutdown Parameters dialog box 72 UPS Status 17 for monitored computer 17 UPS Temp field, Data Fields window 21 UPS temperature ambient. See Ambient Temperature internal 21 Maximum Internal Temperature Exceeded event 95 setting internal temperature threshold 104 typical UPS internal temperature 21 UPS Internal Temperature In Bounds event 88 UPS On Bypass: Failure event 93 UPS Turn Off Delay caution when increasing 72 in configuring safe system shutdown 29 in dialog box 48 UPS Wakeup Delay (Capacity) 48 UPS Wakeup Delay (Time) 48 ups.mif 110 UpsPollInterval parameter 104 [UpsTemperatureSensor] 104 User Interface Module 72 exiting 72 main screen 16 using the Start menu to start 13 #USER_COMMENT# 82 Username parameter for SQL Server shutdown 104 Utility Power Restored event after simulated power failure 79 description 85 Utility Voltage 22 V #variable_name# 80 variables in event text 80 Powerchute plus variables defined Vbatt, in data log 76 verifying proper operation 15 User’s Guide 138 81 ABCDEFGHIJKLMNOPQRSTUVWXYZ viewing event log 74 installation log file 111 UPS data with SMS 111 Vmax, in data log 76 Vmin, in data log 76 voltage distortion on incoming line 45 setting acceptable input voltage range setting output 45 voltage bar graphs Battery Volts 23 Output Voltage 22 Utility Voltage 22 Voltage Probe Table, DMI 126 Vout, in data log 76 44 W Wait to shut down server 70 Windows Terminal Server client configuration 25 server configuration 25 User’s Guide 139
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