User Manual Draco tera
User Manual
Edition: 2012-08-31
Draco tera
Model:
K480
Compact Series
Firmware:
V02.08
IHSE GmbH
Maybachstrasse 11
88094 Oberteuringen
Germany
info@ihse.de
www.ihse.de
Tel. +49 7546-9248-0
Fax +49 7546-9248-48
Draco tera
Copyright
© 2012. All rights reserved. This information may not be reproduced in any
manner without the prior written consent of the manufacturer.
Information in this document is subject to change without notice.
Trademarks
All trademark and trade names mentioned in this document are
acknowledged to be the property of their respective owners.
Disclaimer
While every precaution has been taken during preparation of this manual,
the manufacturer assumes no liability for errors or omissions. Neither does
the manufacturer assume any liability for damages resulting from the use
of the information contained herein.
The manufacturer reserves the right to change specifications, functions, or
circuitry of the product without notice.
The manufacturer cannot accept liability for damage due to misuse of the
product or due to any other circumstances outside the manufacturer’s
control (whether environmental or installation related). The manufacturer
shall not be liable for any loss, damage, or injury arising directly, indirectly,
incidentally, or consequently from the use of this product.
2
2012-08-31
Contents
Contents
1
About This Manual ....................................................................... 7
1.1
Scope.................................................................................. 7
1.2
Validity ................................................................................ 7
1.3
Cautions and Notes ............................................................ 7
1.4
Spellings ............................................................................. 7
2
Safety Instructions ....................................................................... 8
3
Description ................................................................................... 9
3.1
Application .......................................................................... 9
3.2
Access Options ................................................................... 9
3.3
System Overview .............................................................. 10
3.4
Product Range .................................................................. 11
3.5
Options.............................................................................. 11
3.6
Device Views .................................................................... 12
3.7
3.8
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3.6.1
Draco tera 48 Port............................................... 12
3.6.2
Draco tera 32 Port............................................... 13
3.6.3
Draco tera 16 Port............................................... 14
Diagnostics and Status ..................................................... 15
3.7.1
Status LEDs ........................................................ 15
3.7.2
Port Status .......................................................... 19
3.7.3
Extender OSD..................................................... 22
3.7.4
Network Status.................................................... 23
3.7.5
Firmware Status Matrix ....................................... 26
3.7.6
Firmware Status Extender................................... 28
Trace Function .................................................................. 29
Installation .................................................................................. 30
4.1
Package Contents............................................................. 30
4.2
System Setup.................................................................... 30
4.3
Example Applications........................................................ 31
4.3.1
KVM Matrix ......................................................... 32
4.3.2
Parallel Operation (Stacking) .............................. 33
3
Draco tera
4.3.3
5
Configuration.............................................................................. 36
5.1
Command Mode ............................................................... 36
5.2
Control Options ................................................................. 37
5.3
5.4
5.5
5.6
4
Cascading ........................................................... 35
5.2.1
Control via OSD .................................................. 38
5.2.2
Control via Java Tool .......................................... 43
5.2.3
Control via Serial Interface.................................. 51
Assignment ....................................................................... 51
5.3.1
Virtual CPU ......................................................... 51
5.3.2
Virtual Console.................................................... 54
System Settings ................................................................ 57
5.4.1
System Data ....................................................... 57
5.4.2
Automatic ID ....................................................... 61
5.4.3
Access ................................................................ 64
5.4.4
Switch ................................................................. 67
5.4.5
Network............................................................... 71
5.4.6
Date and Time .................................................... 73
User Settings .................................................................... 75
5.5.1
User .................................................................... 75
5.5.2
Favorite List Users .............................................. 78
5.5.3
User Macros........................................................ 81
Extender Settings.............................................................. 84
5.6.1
Creating Flex-Port Extender Unit ........................ 87
5.6.2
Creating Fixed Port Extender Units..................... 87
5.6.3
Deleting Flex-Port Extender Units....................... 87
5.6.4
Deleting Fixed Port Extender Units ..................... 88
5.7
CPU Settings .................................................................... 88
5.8
Console Settings ............................................................... 92
5.8.1
CON Devices ...................................................... 92
5.8.2
Mouse and Keyboard .......................................... 96
5.8.3
Favorite List Consoles ........................................ 98
5.8.4
Console Macros ................................................ 101
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Contents
5.9
5.10
5.11
6
Saving and Loading of Configurations ............................ 104
5.9.1
Active Configuration .......................................... 104
5.9.2
Saving of Configurations (internal) .................... 105
5.9.3
Loading of Configurations (internal) .................. 108
5.9.4
Saving of Configurations (external) ................... 110
5.9.5
Loading of Configurations (external) ................. 111
Export and Import Options .............................................. 112
5.10.1
Export Options .................................................. 112
5.10.2
Import Options .................................................. 113
Firmware Update ............................................................ 114
5.11.1
Matrix Update.................................................... 114
5.11.2
Extender Update ............................................... 116
Operation .................................................................................. 119
6.1
Operation via 'Hot Keys'.................................................. 119
6.1.1
7
6.1.2
Scan Mode........................................................ 121
6.1.3
Function Keys <F1>–<F16>.............................. 121
6.1.4
Addressing of Main and Sub Matrices .............. 122
6.2
KVM-Switching................................................................ 123
6.3
Extended Switching ........................................................ 124
6.4
USB 2.0 Switching .......................................................... 128
6.5
Presets............................................................................ 129
6.6
Serial Interface................................................................ 130
6.7
Power On and Power Down Functions ........................... 130
6.7.1
Restart .............................................................. 130
6.7.2
Reset ................................................................ 131
6.7.3
Power Down...................................................... 131
Specifications ........................................................................... 132
7.1
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Direct Switching ................................................ 119
Interfaces ........................................................................ 132
7.1.1
RJ45 (Network) ................................................. 132
7.1.2
RJ45 (Serial) ..................................................... 132
7.1.3
RJ45 (Interconnect) .......................................... 132
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Draco tera
7.2
Interconnect Cable .......................................................... 133
7.3
Supported Peripherals .................................................... 134
7.2.1
7.4
Cat X ................................................................. 133
7.3.1
KVM Extenders with Cat X Connection............. 134
7.3.2
USB 2.0 Extenders with Cat X Connection ....... 135
Connector Pinouts .......................................................... 136
7.4.1
I/O Port Cat X.................................................... 136
7.5
Power Supply.................................................................. 137
7.6
Environmental Conditions ............................................... 137
7.7
Size ................................................................................. 137
7.8
Shipping Weight .............................................................. 138
8
Maintenance ............................................................................. 139
9
Troubleshooting ....................................................................... 140
10
11
12
9.1
External Failure............................................................... 140
9.2
Video Interference........................................................... 140
9.3
Malfunction of Fans......................................................... 140
9.4
Malfunction of Power Supply Units ................................. 141
9.5
Network Error.................................................................. 141
9.6
Failure at the Matrix ........................................................ 141
9.7
Blank Screen................................................................... 142
Technical Support .................................................................... 143
10.1
Support Checklist ............................................................ 143
10.2
Shipping Checklist .......................................................... 143
Certificates................................................................................ 144
11.1
CE Declaration Of Conformity......................................... 144
11.2
North American Regulatory Compliance ......................... 145
11.3
WEEE ............................................................................. 145
11.4
RoHS .............................................................................. 145
Glossary.................................................................................... 146
12.1
Matrix specific Glossary .................................................. 148
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About This Manual
1
1.1
About This Manual
Scope
This manual describes how to install your Draco tera, how to operate it
and how to perform trouble shooting.
1.2
Validity
This manual is valid for all devices listed on the front page. The product
code is printed on the base of the devices.
1.3
Cautions and Notes
The following symbols are used in this manual:
This symbol indicates an important operating instruction that should be
followed to avoid any potential damage to hardware or property, loss of
data, or personal injury.
This symbol indicates important information to help you make the best use
of this product.
This symbol indicates best practice information to show recommended
and optimal ways to use this product in an efficient way.
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1.4
Spellings
You can find the following spellings in the manual:
Spelling
Description
<key>
Description of a key on the keyboard
<key> + <key>
Press keys simultaneously
<key>, <key>
Press keys successively
2x <key>
Press key 2x in quick succession
(cf. mouse double click)
Menu item
Description of a menu item in the software
Menu item > Menu item
Select menu items successively
Bold print
Description of terms that are used in the
device software
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2012-08-31
7
Draco tera
2
Safety Instructions
To ensure reliable and safe long-term operation of your Draco tera please
note the following guidelines:
Installation
 Only use the device according to this User Manual. Otherwise the
provided safety can be affected.
 Only use in dry, indoor environments.
 The Draco tera and the power supply units can get warm. Do not
situate them in an enclosed space without any airflow.
 Do not obscure ventilation holes.
 Only use power supplies originally supplied with the product or
manufacturer-approved replacements. Do not use a power supply if it
appears to be defective or has a damaged chassis.
 Connect all power supplies to grounded outlets. In each case, ensure
that the ground connection is maintained from the outlet socket
through to the power supply's AC power input.
 Do not connect the link interface to any other equipment, particularly
network or telecommunications equipment.
 Only connect devices to the serial interface that are sufficiently
secured against short circuit currents and false voltages at the serial
interface.
 Take any required ESD precautions.
 To disconnect the Draco tera from the power supply, remove the
power cord cables of all power supply units that are in use or set the
power switch (if available) to the off-position.
Repair
 Do not attempt to open or repair a power supply unit.
 Do not attempt to open or repair the Draco tera. There are no user
serviceable parts inside.
 Please contact your dealer or manufacturer if there is a fault.
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Description
3
Description
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3.1
Application
The Draco tera matrix is used to establish connections from consoles
(monitor, keyboard, mouse, and other peripheral devices) to various
sources (computer, CPU).
In a maximum configuration, up to 48 independent ports can be defined
and switched either as a console or a CPU.
The Draco tera matrix is mainly specified for the use with extenders that
are able to transmit video, KVM and USB 2.0 signals.
The connection between the matrix and the peripheral devices, such as
KVM extenders or video sources, can be made by Cat X cables.
The matrix serves as a repeater. Thus, the matrix can be run at a
maximum distance of 140 m from the consoles and 140 m from the
sources.
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3.2
Access Options
You have the following options to access the Draco tera for configuration
and operation:
Access Option
Symbol
OSD
Java tool
Serial interface
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4.3
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9
Draco tera
3.3
System Overview
A Draco tera matrix system consists of a Draco tera matrix and, for KVM
applications, of one or more CPU Units / CON Units. The Draco tera
matrix is connected to the CPU Units / CON Units by interconnect cables
or connected directly to the video devices where used as a video matrix.
The CPU units are connected directly to the sources (computer, CPU) by
the provided cables.
Monitor(s), keyboard and mouse are connected to the CON units.
The communication between the Draco tera matrix and the CPU Units /
CON Units takes place over the respective interconnect cables.
1
2
3
4
3
5
6
System Overview (exemplary)
1
Source (computer, CPU)
2
CPU Units
3
Interconnect cable
4
Draco tera matrix
5
CON Units
6
Console (monitor, keyboard, mouse)
See chapter 4.3, page 31 for installation examples.
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2012-08-31
Description
3.4
Product Range
Part No.
Description
K480-48C
Draco tera matrix with 48 ports, Cat X, redundant
power supply unit
K480-32C
Draco tera matrix with 32 ports, Cat X, redundant
power supply unit
K480-16C
Draco tera matrix with 16 ports, Cat X, redundant
power supply unit
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3.5
Options
Part No.
Description
480-B1
Java-Tool, Extended Switching, Presets
480-B2
480-B1, API
480-B3
SNMP, Syslog
480-B4
Cascading, stacking
You can find appropriate extenders or other components in see
section 7.3, page 134.
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11
Draco tera
3.6
Device Views
The following views of the Draco tera matrix illustrate the various available
chassis types.
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3.6.1
Draco tera 48 Port
1
2
3
45
Front View
1
I/O ports #1-16
2
I/O ports #17-32
3
I/O ports #33-48
4
Serial connection (RJ45)
5
Network connection (RJ45)
1
2
3
Rear View
1
Power supply unit 1
2
Power supply unit 2
3
Grounding
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Description
3.6.2
Draco tera 32 Port
1
2
34
Front View
1
I/O ports #1-16
2
I/O ports #17-32
3
Serial connection (RJ45)
4
Network connection (RJ45)
1
2
3
Rear View
1
Power supply unit 1
2
Power supply unit 2
3
Grounding
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13
Draco tera
3.6.3
Draco tera 16 Port
1
23
Front View
1
I/O ports #1-16
2
Serial connection (RJ45)
3
Network connection (RJ45)
1
2
3
Front View
1
Power supply unit 1
2
Power supply unit 2
3
Grounding
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Description
3.7
Diagnostics and Status
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3.7.1
Status LEDs
The Draco tera components are fitted with the following LEDs for overall
status indication:
CPU
12
Front View
Status LEDs for CPU:
Pos. LED
Status
Description
1
White
CPU board is in registration process
Red
flashing
Registration at the matrix is started
Off
Operating condition
White
CPU board is in registration process
Blue
flashing
Registration at the matrix is started
Red
flashing
Registration in progress
Green
flashing
Operating condition
Green
CPU board de-registered
2
Status 2
Status 1
Due to variations in LED type "white" might also appear as light purple or
light blue.
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15
Draco tera
LAN Port
1 2
Rear View
1
Status LED 1
2
Status LED 2
Status LEDs of the LAN port:
Pos. LED
Status
Description
1
2
16
Status 1
(orange)
On
Connection to network available
Off
No connection to network
Status 2
(green)
Flashing
Data traffic active
Off
Data traffic not active
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Description
I/O Ports
1 2
Front View
1
Link Status Port 1
2
Link Status Port 2
Status LEDs at the ports of the I/O boards:
Pos.
LED
1 & 2 Link status
Status
Description
Off
Initialization
Green
Connection via interconnect cable ok,
data traffic active
Orange
Extender not recognized
Power Supply Unit
12
Front View
1
Power supply unit 1 status LED
2
Power supply unit 2 status LED
Status LEDs of the power supply units:
Pos. LED
1
3
2012-08-31
Status
PSU 1
(green)
Status
PSU 2
(blue)
Status
Description
On
Operating condition
Off
Power supply unit off
On
Operating condition
Off
Power supply unit off
17
Draco tera
Fans
12
34
Front View
1
Left fan status LED 1
2
Left fan status LED 2
3
Right fan status LED 2
4
Right fan status LED 1
Status LEDs of the fan trays:
Pos. LED
1
2
3
4
Left fan
status 1
(red)
Left fan
status 2
(green)
Right fan
status 2
(green)
Right fan
status 1
(red)
Status
Description
On
Error indication
Off
Operating condition
On
Operating condition
Off
Fan off
On
Operating condition
Off
Fan off
On
Error indication
Off
Operating condition
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Description
3.7.2
Port Status
The connections and the switching status between the various consoles
and CPUs are shown in this menu.
You have the following possibilities to access the menu:
Java Tool
The current port configuration of the Draco tera is illustrated in this menu.
 Select Status > Matrix View in the task area in online mode.
Menu Status – Matrix View (example #1)
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19
Draco tera
Menu Status – Matrix View (example #2)
The colors indicate the connection status:
20
Color
Description
Grey
Port not connected
Yellow
Video connection
Green
KVM connection
Red
Faulty Port
2012-08-31
Description
The symbol indicates the extender that is recognized and defined at a
certain port:
Symbol
Description
Port connected to a CPU unit
Port connected to a CON unit
Port connected to a CON unit with Shared Access to
a CPU.
Port is connected to a CON unit that is switched to a
CPU unit in Private Mode (see section 3.7.3, page
22).
Port connected to an USB 2.0 CPU unit
Port connected to an USB 2.0 CON unit



Red framed ports are defined as "fixed" (e. g. for USB 2.0
connections).
The port with a static blue frame is currently selected.
If a port is selected, all the other ports will be shown transparently
except of these that are connected to the currently selected port. A
selection can be cleared by pressing the button Clear Selection.
 To show the extender information of the currently selected port in the
right part of the working area, press the left mouse button.
The following information is available:
Field
Description
Extender Name Name of the selected extenders
Extender Type
Type of the selected extender
Port ID
Number of the selected port
Device Name
Name of the connected console or CPU
Connections
Listing of assigned connections to the marked port
(Full Access or Video Access)
 To open the context menu for the currently selected port with further
functions, press the right mouse button.
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21
Draco tera
The following context functions are available:
Function
Description
Open Extender
The menu for definition of the currently selected
extender is opened
Open Device
The menu for definition of the currently selected
console or CPU is opened
Switch
The menu for execution of switching operations is
opened
To reload the Matrix View you have the following possibilities:

Press the key <F5> of a connected keyboard

Execute Edit > Reload in the menu bar

Press the Button Reload in the tool bar
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3.7.3
Extender OSD
All extenders used with the Draco tera are standardly provided with their
own OSD to display the connection status of the own console.
Example View Extender OSD
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2012-08-31
Description
The following information is shown in the OSD menu:
Field
Description
CON
Name of the own console
CPU
Name of the currently connected CPU
Access




Full Access: The own console has a KVM
connection to the displayed CPU.
Video Access: The own console has a video
only connection to the displayed CPU.
Private Mode: The own console has a
Private Mode connection to the displayed
CPU.
not connected: The own console is not
connected to a CPU.
If the options Mouse Connect or Keyboard Connect (see Chapter 5.4.4,
Page 67) are used, the name of the console with keyboard / mouse
control will be displayed at those consoles that do not have K/M control at
the moment. The console is displayed in yellow color under Access.
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3.7.4
Network Status
The current network configuration is shown in this menu.
You have the following possibilities to access the menu:
The following information is shown in this menu:
Field
Description
DHCP
Information if the network settings are applied
dynamically. Display Y (Yes) or N (No)
IP Address
Information about the IP address as provided
manually or via DHCP
Subnet Mask
Information about the subnet mask as provided
manually or via DHCP
Gateway
Information about the gateway address as provided
manually or via DHCP
MAC ID
Information about the MAC address in the matrix
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23
Draco tera
OSD
 Select Status > Network in the main menu.
Menu Status – Network
24
2012-08-31
Description
Java Tool
1.
Select Status > Matrix View in the task area.
Menu Status – Matrix View
2.
Use the left mouse button to click on the network port of the CPU
board.
The corresponding network status will be shown in the right part of
the working area.
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Draco tera
3.7.5
Firmware Status Matrix
The current firmware status of the installed boards is shown in this menu.
You have the following possibilities to access the menu:
The following information is shown in this menu:
Field
Description
Name
Description of the modules
Type
Type number
Ports
Number of ports
Version
Complete description of the firmware version
Date
Date of the firmware version
Status
Module status
OSD
 Select Status > Firmware in the main menu.
Menu Status – Firmware
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2012-08-31
Description
Java Tool
1.
Select Status > Matrix Firmware in the task area.
Menu Status – Matrix Firmware
2.
To read out the firmware status and store it locally (file extension
.dtf), select Matrix > Save Firmware Status to File....
3.
To read out the overall status of the matrix and store it locally (file
extension .zip), select Matrix > Save Status to File... or press the
respective button in the symbol bar.
The various modules can expanded and retracted in the column Name by
clicking with the left mouse button on the plus or minus symbols to get a
better overview.
By clicking on the plus resp. minus symbol in the upper right corner of the
working area you can expand and retract all module information with one
click at the left mouse button.
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Draco tera
3.7.6
Firmware Status Extender
The current firmware status of the connected extenders is shown in this
menu.
You have the following possibility to access the menu:
The following information is shown in this menu:
Field
Description
Name
Description of the firmware
Type
Description of the extender module
Ports
Number of ports
Cur. Version
Description of the current firmware version
Cur. Date
Date of the current firmware version
 Select Status > EXT Firmware in the task area.
Menu Status – EXT Firmware
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2012-08-31
Description
3.8
Trace Function
All events, e.g. activities and switching operations of the Draco tera matrix,
are logged and displayed in this menu.
This function is used for diagnostic purposes.
You have the possibility to request various trace views in the menu:
The following information is shown in this menu:
Field
Description
Time
Timestamp
Message
Detailed description of the event
Trace possibilities
 Select Status > Trace IO Board in the main menu to check the
events on your current I/O boards.
 Select Status > Trace Matrix to check the matrix events.
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Draco tera
4
Installation
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4.1
Package Contents
Your package contains the following items:

Draco tera matrix

1x power cord per built-in power supply unit

1x serial control cable

1x RJ45/RS232 adapter

Mounting accessories

User Manual

1x Cat X network cable (cross-wired)
If anything is missing, contact your dealer.
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4.2
System Setup
First time users are recommended to setup the system in the same room
as a test setup. This will allow you to identify and solve any cabling
problems, and experiment with your system more conveniently.
Due to the constuction of the matrix chassis it is recommended to use an
additional subfloor below the matrix for the use in a 19“ rack.
Setup of the matrix
1.
Connect a CON Unit to an I/O port of the matrix for its configuration.
2.
Connect keyboard, mouse and monitor to the CPU board of the
matrix.
3.
Connect the matrix to the power supply.
4.
Open OSD via 'Hot Key' and login with administrator rights in the
main menu under configuration (see Chapter 5.2.1, Page 38).
5.
Configure initially as requested.
After the configuration of the system it is recommended to save the
configuration by selecting Configuration > Save and restart the matrix by
selecting Restart Matrix.
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2012-08-31
Installation
6.
Optional: Establish a network connection between the matrix and the
Java tool in order to set an extended configuration (see Chapter
5.2.2, Page 43).
Setup of Extender
1.
Connect the CON units to the matrix by using the interconnect cables
(Cat X).
2.
Connect the CON units to the input devices that has to be used (for
example keyboard and mouse).
3.
Connect the 5VDC power supply units to the CON units.
4.
Check the basic function of the CON unit by opening the OSD via
'Hot Key'.
5.
Connect the source (computer, CPU) to the CPU unit of the extender
by using the provided connection cables.
6.
Connect the CPU unit to the matrix by using the provided interconnect
cables (Cat X).
7.
Connect the 5VDC power supply units to the CPU units.
8.
Start the system.
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4.3
Example Applications
The Draco tera supports a most flexible configuration of your system
environment:
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A part of the Draco tera can be configured as a Single-Head work station,
a part as Dual-Head, as Quad-Head or even as a video matrix for
example. In addition to that there are configurations with KVM and
USB 2.0 available.
Among the access via OSD by the keyboard connected to the CPU board
or an extender CON unit, you have the following additional access
options:

via Java Tool

via serial interface
A connection to common media controls is possible, too.
The following part shows typical exemplary installations of the Draco tera:
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Draco tera
4.3.1
KVM Matrix
In Single-Head mode, up to 48 ports can be used either as an input or as
an output port depending on components and equipment. At the same
time there is a non blocking access for all users, i.e. user access is not
limited by the activities of another user.
1
2
3
4
3
5
6
Single-Head KVM Matrix
1
Source (computer, CPU)
2
CPU unit
3
Interconnect cable
4
Draco tera matrix
5
CON unit
6
Console (monitor, keyboard, mouse)
If you have a Single-Head console, you can also get access to a DualHead or Quad-Head console for example. However control is only
possible at monitor 1.
Any signal source can be switched to any number of monitors that will
show the video signal at the same time. In addition to that even (optional)
audio can be switched.
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2012-08-31
Installation
4.3.2
Parallel Operation (Stacking)
If you have special configurations, especially at installations with several
monitors per work station or additional support of USB 2.0 transmission
paths, the number of connectable CPUs and consoles can be increased
by a parallel operation (stacking) of several Draco tera devices.
One of the Draco tera matrices has to be defined as the master matrix,
all the others have to be configured as slave matrix and the IP address of
the master matrix has to be entered in the field Master IP Address (see
Chapter 5.4.1, Page 57). They have to be connected to the master matrix
via network connector (RJ45) of the CPU board. The option Enable LAN
Echo has to be activated at the master matrix (see Chapter 5.4.1, Page
57).
If a switching command is done in the OSD, the slave matrices will also
switch automatically.
Switching of stacked devices might be delayed by several seconds.
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Draco tera
1
2
3
4
5
6
3
7
8
Parallel Operation (Stacking)
1
Dual-Head source (computer, CPU)
2
CPU unit
3
Interconnect cable
4
Draco tera matrix (master matrix)
5
Draco tera matrix (slave matrix)
6
Network connection master / slave(s)
7
CON unit
8
Console (2x monitor, keyboard, mouse)
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2012-08-31
Installation
4.3.3
Cascading
For applications exceeding the number of available ports, the system can
be extended by cascading.
In this case, the Draco tera devices are connected by so-called "tie lines".
The tie lines are dynamically configured to support connections in both
directions.
To access cascaded matrices from a console, one of the matrices has to
be configured as sub matrix (see Chapter 5.4.1, Page 57see section
6.1.3, page 121).
1
2
3
4
3
5
3
6
7
Cascading
1
Source (computer, CPU)
2
CPU unit
3
Interconnect cable
4
Draco tera (sub matrix)
5
Draco tera (main matrix)
6
CON unit
7
Console (monitor, keyboard, mouse)
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Draco tera
5
Configuration
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5.1
Command Mode
The Draco tera has a Command Mode that allows several functions via
keyboard command during normal use.
To enter Command Mode use a 'Hot Key' sequence and to exit Command
Mode, press <Esc>. While in Command Mode, the LEDs Shift and Scroll
on the console keyboard will flash.
In Command Mode normal keyboard and mouse operation will cease.
Only selected keyboard commands are available.
The following table lists the keyboard commands to enter and to exit
Command Mode and to change the 'Hot Key' sequence:
Function
Keyboard Command
Enter Command Mode (default)
2x <Left Shift> (or 'Hot Key')
Exit Command Mode
<Esc>
Change 'Hot Key' sequence
<current 'Hot Key'> + <c>,
<new 'Hot Key' code>, <Enter>
Until 2011-30-09:
<Left Ctrl> + <Left Shift> + <c>,
<'Hot Key' Code>, <Enter>
<Key> + <Key>
<Key>, <Key>
2x <Key>
36
Press keys simultaneously
Press keys successively
Press key quickly, twice in a row
(similar to a mouse double-click)
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Configuration
The 'Hot Key' sequence to enter Command Mode can be changed. The
following table lists the 'Hot Key' Codes for the available key sequences:
'Hot Key' Code
'Hot Key'
1
<Left Ctrl> + <Left Shift> + <i>
2
2x <Scroll>
3
2x <Left Shift>
4
2x <Left Ctrl>
5
2x <Left Alt>
6
2x <Right Shift>
7
2x <Right Ctrl>
8
2x <Right Alt>
In a combined KVM matrix / U-Switch configuration, choose different 'Hot
Keys' for the KVM matrix and the U-Switch.
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5.2
Control Options
The Draco tera contains an internal CPU that allows you to control all
functions from any console without the need for an external CPU or media
control.
You have the following possibilities to access the Draco tera for
configuration and operation:

via OSD

via Java Tool

via serial interface
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Draco tera
5.2.1
Control via OSD
Via OSD (On-Screen-Display) you set the configuration of the Draco tera
operating system. The settings of the menu Configuration are described
below. All other menus are described in later chapters.
You have the following possibilities to enter the OSD of the Draco tera:

via keyboard connected to the CPU board

via keyboard connected to a CON unit of an extender
Entering OSD
1.
Start Command Mode with the 'Hot Key' (see Chapter 5.1, Page 36).
2.
Press <o> to open OSD.
You will see a list of all available CPUs as a start menu.
3.
Press <Esc> to enter the main menu.
Leaving OSD
 Press <Shift> + <Esc> simultaneously.
The OSD will be closed without any further changes and the currently
active CPU connection will be displayed.
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2012-08-31
Configuration
Menu Structure
Example View
The general layout of the OSD is structured into three areas:

Upper status area (topmost two text lines)

Working area

Lower status area (lowest two text lines)
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Draco tera
Keyboard control
You can select between the following keyboard commands:
Function
Keyboard Command
Left cursor - only within an input field or a
switching screen
<Cursor Left>
Right Cursor - only within an input field or a <Cursor Right>
switching screen




<Cursor Up>
In input fields: Line down (with wrap
around)
In menus: Line down (without wrap
around)
<Cursor Down>
Previous page in menus with more than
one page
<Page Up>
Next page in menus with more than one
page
<Page Down>
Next input field
<Tab>
Previous input field
<Left Shift> + <Tab>
Next option in selection fields
<+>
Previous option in selection fields
<->
Switching in selection fields between two
conditions, e. g. between ON / OFF or Y
(Yes) / N (No)
<Space>


In menus with input fields: Save data
In menus: Select menu item

In menus with input fields: Cancel data <Esc>
input without saving
In menus with selection fields: Go
back to the superior menu

40
In input fields: Line up (with wrap
around)
In menus: Line up (without wrap
around)
<Enter>
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Configuration
Sorting Function
Lists and tables in the Java Tool offer a sorting function for fast and
smooth search.
You have the possibility to use the following sorting functions:
Function
Keyboard Command
Sort ID numbers in a descending order or
in an ascending order by pressing the
keyboard command twice (ID).
<F1>
Sort ID names in a descending order or in
an ascending order by pressing the
keyboard command twice (Name).
<F2>
Go to the next result in the list of results of
the search field (Next).
<F3>
Go to the previous result in the list of
results of the search field (Previous).
<F4>
Refresh the currently shown list (Refresh).
<F5>
Jump between the search field and the list
of results (Find).
<F6>
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Draco tera
Password request
You have to login with administrator rights to be able to set configurations.
Menu Login
Access to the configuration menu requires administrator rights. User login
is mandatory.
Field
Input
User
admin
Password
admin
For security reasons, please change the administrator password as soon
as possible (see Chapter 5.4.1, Page 57).
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Configuration
5.2.2
Control via Java Tool
Requirements
If you want to use the Java Tool, the following requirements have to be
fulfilled:

Computer with an executable Java Tool and an installed Java
Runtime Environment (JRE, version 1.6 or higher)

Java Tool software

Available network connection between the Java Tool and the matrix
Contact your system administrator concerning JRE and network
connection.
Installation of the Java Tool
The Java Tool is available as a single executable program file that does
not require a separate installation.
 Copy the tool after receiving the file to a directory on your computer.
If you do not have a Java Tool, contact your dealer.
Computer Connection to the Matrix
For a direct connection between computer and matrix, a cross-wired
network cable is required.
For a connection between computer and matrix via switch or hub, a
parallel assembled network cable is required.
 Connect the network cable to the RJ45 ports of computer and CPU
board of the matrix.
Start of the Java Tool
 Open the Java Tool by a double click on the program icon or use the
<Enter> key of the keyboard.
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Draco tera
Connection to the Matrix
At least FTP rights are required.
1.
Open the Java Tool.
2.
Select Matrix > Connect in the menu bar.
3.
Enter the IP address in the popup input field according to the network
configuration of the Draco tera (see Chapter 5.2.3, Page 51).
4.
Enter the user name and password for the Draco tera (see Chapter
5.4.1, Page 57).
5.
Confirm your inputs with the button OK or reject with Cancel.
Menu Connect
Up to twelve connections between the matrix and the Java tool can be
established at the same time due to a limitation of available sockets.
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Configuration
Menu structure
Example View (System – System Data)
The menu structure of the Java Tools is subdivided into various sections:

Menu bar (top line)

Toolbar (second line)

Tab bar (third line)

Task area (left menu section)

Working area (right menu section)

Status bar (bottom line section)
Operating Instructions
The operation of the Java Tool is intuitive and corresponds to the user
interface of common operating systems.
The Java Tool contains its own support function.
The manual of the Draco tera only describes how to find and open the
appropriate menus in the Java Tool. For further operation use the support
function of the tool.
2012-08-31
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Draco tera
The integrated help texts in the working area of the Java Tool can be
activated or deactivated by the checkbox in the upper right corner.
Mouse Control
You can select between the following mouse commands:
Function
Mouse Command
Menu selection, marking
Left mouse button
Open function specific selection menus
Double click left mouse
button
Open context specific selection menus
Right mouse button
Keyboard Control
You can select between the following keyboard commands:
Function
Keyboard Command
Cursor to the left
<Cursor Left>
Cursor to the right
<Cursor Right>
Line up
<Cursor Up>
Line down
<Cursor Down>
Previous page in input or status menus
with more than one page
<Page Up>
Next page in input or status menus with
more than one page
<Page Down>
Next field in input menus
<Tab>
Previous field in input menus
<Left Shift> + <Tab>


46
Switching in selection fields between <Space>
two conditions (checkmark or not).
Open already marked fields with
editing or selecting possibility.


In menus: Data saving
Menu item selection
<Enter>


Leave tables
Jump from tables into the next field
<Ctrl> + <Tab>


Leave tables
Jump from tables into the previous
field
<Ctrl> + <Left Shift> +
<Tab>
2012-08-31
Configuration
Various functions within the menus in the menu bar can be executed with
the provided keyboard commands (e. g. press <Ctrl> + <S> to execute
Save) that are listed to the right of the respective menu item.
Reload Options
The information shown in the Java Tool can be reloaded in different ways.

Via <F5> key on the used keyboard

Via Edit > Reload in the menu bar

Via "Reload"-Symbol in the symbol bar
Context Function
The Java Tool offers several context functions that support a user friendly
and effective operation of the tool. The context functions are described in
the respective chapters.
 To execute a context function, use the right mouse button on the
corresponding field and select the desired function.
Sorting Function
Lists and tables in the Java Tool offer a sorting function for fast and
smooth search.
1.
For ascending sort status, use the left mouse button once to click into
the header of the column to be sorted.
The sort status is indicated by an arrow that points upwards.
2.
For descending sort, use the left mouse button twice to click on the
header of the column that has to be sorted. The sort is displayed by
an arrow that points downwards.
3.
To cancel the sort, use the left mouse button once or twice to click on
the header of the column that is sorted until the displayed arrow will
disappear.
Filter Function
Lists and tables in the Java Tool offer a filter function that allows a fast
and smooth search inside.
1.
2012-08-31
To activate a filter, use the right mouse button to click on the header
of the column that has to be filtered and select Set Filter.
47
Draco tera
2.
Write directly the word or part of a word that has to be filtered into the
header.
The filter results are shown immediately.
3.
To delete a filter, use the right mouse button to click on the header of
the column that has to be filtered and select Clear Filter.
An active filter is indicated by an asterix in the header.
The filter function is based on the functional principle of common web
search engines.
Configuration in the Java Tool
Configuration and system settings via Java Tool can only be changed in
offline mode without a direct connection between matrix and Java Tool.
To activate a configuration in the matrix, proceed as follows:
1.
Select File > Upload in the menu bar.
2.
Enter the IP address of the matrix (see Chapter 5.2.3, Page 51) and
the name and password of the user authorization and select the
storage location of the new configuration (default or config01-08) in
the menu Select Configuration.
3.
Select Matrix > Connect in the menu bar and enter the IP address of
the matrix and the name and password for user authorization.
4.
Select Administration > Activate Configuration in the task area
and select the storage location that has been selected above.
5.
Use the button Activate to open the selected configuration within the
matrix.
The connection and the open tab will be closed and the matrix will be
restarted.
During the activation of a configuration, the matrix is temporarily not
available.
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2012-08-31
Configuration
Options menu
The use of the Java tool can be adapted and customised by editing
various default settings.
To activate or change the default settings , proceed as follows:
 Select Extras > Options in the menu bar. The tab Default Settings
will open.
The following default settings parameters can be done:
Option
Description
IP / Hostname
Default IP address of the matrix required for
connection
User
Default user name required for connection
Configuration
Directory
Default directory for configuration files
Firmware
Directory
Default directory for update files
Status
Directory
Default directory for the firmware status
Import / Export
Directory
Default directory for import and export files
Presets
Directory
Default directory for macro files
To set various font sizes for the Java tool, proceed as follows:
1.
Select Extras > Options in the menu bar.
2.
Open the tab Font.
3.
Select the desired font size (normal or large).
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Draco tera
Report
The Java tool is equipped with a report function that shows the current
switching status and all relevant parts of the matrix configuration in a PDF
file.
To create a report, proceed as follows:
1.
Select File > Report... in the menu bar. A selection assistant will be
opened.
2.
Select those contents that should be included in the report (Matrix
View, EXT Units, CPU Devices and CON Devices) and confirm with
the button Next >.
3.
Select the prefered location for storage of the report and confirm with
the button Finish.
The report will be created as a PDF file.
Menu File > Report
The report function can be used in both online or offline mode of the Java
tool.
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Configuration
5.2.3
Control via Serial Interface
The Draco tera operating system offers various functions for an operation
via serial interface. There are telegrams for Switching single or all
connections available, both unidirectional and bidirectional. In addition to
that, there are telegrams for an overall definition of the total switching
status and for saving and loading such switching states.
By request, the Draco tera optionally provides an echo of all effected
switching operations via serial interface or network interface. That is why
you have the possibility to track the current configurations of the matrix at
any time and so update your own applications.
As an additional application you can switch parallely Draco tera clones as
slaves (Stacking) via serial network interface.
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5.3
Assignment
The Draco tera offers the possibility of a console specific or a CPU
specific assignment.

The first possibility is to assign virtual CPUs to real CPUs.

The second possibility is to assign real consoles to virtual consoles.
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5.3.1
Virtual CPU
You can assign virtual to real CPUs in this menu.
With this function the effort for switching several consoles to the same
CPU can be reduced. If there a several consoles connected to a virtual
CPU that is assigned to a real CPU, you will only have to chance the real
CPU once and all consoles will receive the video signal of the new CPU.
You have the following possibilities to access the menu:
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51
Draco tera
OSD
 Select Assignments > Virtual CPU Devices in the main menu.
Menu Assignments – Virtual CPU Devices
For an assignment, proceed as follows:
1.
Select the virtual CPU in the list Virtual Devices that has to be
assigned to a real CPU.
2.
Press the button Edit.
3.
Select the CPU in the list Real Devices that has to be assigned to the
selected virtual CPU.
4.
Press the button Okay to confirm the assignment.
The assignment will be done.
Only one virtual CPU can be assigned to a real CPU.
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Configuration
Java Tool
 Select Assignment > Virtual CPU Devices in the task area.
Menu Assignment – Virtual CPU Devices
For an assignment, proceed as follows:
1.
Select a virtual CPU in the list Virtual CPU.
2.
Double click in the column Real CPU to get a list of all available real
CPUs.
3.
Select a real CPU.
You can select between the following buttons:
Button
Function
Send
Send assignments to the matrix
Reload
Reload changes
By activating the function Auto Send in the left lower corner of the
working area, switching operations will be done immediately without
confirmation by pressing the button Send.
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Draco tera
The selection boxes in the column Real CPU contain a filter function for
an easy selection of single consoles from a larger pool of consoles (see
Chapter 5.2.2, Page 43).
The Java tool additionally offers the possibility to go directly from the
menu Assignment to the menu Definition to check specific settings for
the respective console or CPU.
 Use the right mouse button to select the respective console or CPU
and select Open CON Device or Open CPU Device.
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5.3.2
Virtual Console
You can assign real consoles to virtual consoles in this menu.
With this function the effort to set and change access permissions can be
reduced by changing the permissions of the virtual console and so
applying them to all assigned real consoles, too.
Virtual consoles can be switched exactly in the same way as real
consoles. If a virtual console is switched to a CPU, all real consoles that
are assigned to the virtual console will receive the video signal. The real
console that is lastly scheduled in the list of assignments will additionally
receive keyboard and mouse control.
You have the following possibilities to access the menu:
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2012-08-31
Configuration
OSD
 Select Assignments > Virtual CON Devices in the main menu.
Menu Assignments – Virtual CON Devices
For an assignment, proceed as follows:
1.
Select the real console in the list Real Devices that has to be
assigned to a virtual CPU.
2.
Press the button Edit.
3.
Select the virtual console in the list Virtual Devices that has to be
assigned to the selected real console.
4.
Press the button Okay to confirm the assignment.
The assignment will be done.
A virtual console can be assigned to more than one real consoles.
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Draco tera
Java Tool
 Select Assignment > Virtual CON Devices in the task area.
Menu Assignment – Virtual CON Devices
To place an assignment, proceed as follows:
1.
Select the required real console in the table Real Console.
2.
Double click in the column Virtual Console to get a list of all available
virtual consoles.
3.
Select the required virtual console.
You can select between the following buttons:
Button
Function
Send
Send assignments to the matrix
Cancel
Reject changes
By activating the function Auto Send in the left lower corner of the
working area, switching operations will be done immediately without
confirmation by pressing the button Send.
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Configuration
The selection boxes in the column Virtual Console contain a filter
function for an easy selection of single CPU from a larger pool of CPUs
(see Chapter 5.2.2, Page 43).
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5.4
System Settings
You have the possibility to configure the following system settings at the
Draco tera.
The configuration of the system settings can only be set by users with
administrator rights.
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5.4.1
System Data
The system configuration is set in this menu.
You have the following possibilities to access the menu:
You can select between the following settings:
Field
Selection
Description
Device
Text
Enter the device name of the matrix
(default: SWITCH_01)
Name
Text
Enter the name of the configuration that is
used to save the current settings
(default: Standard)
Info
Text
Additional text field to describe the
configuration (default: Factory settings)
Sub Matrix
activated
If the matrix is defined as a sub matrix in
the OSD, the user will loose control
automatically. Control can be recovered by
using the keyboard command <Shift>,
<Shift>, <s>, <o>. The OSD now will be
opened again in the matrix that has been
defined as sub matrix.
deactivated
Function not active (default)
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Field
Selection
Description
Auto Save
activated
Save the current configuration of the matrix
in the flash memory periodically.
Note: During saving of the configuration,
the matrix will not be operational. Saving
takes place every 600 seconds, as long as
changes of the configuration or switching
operations have been executed in the
meantime.
deactivated
Function not active (default)
activated
Send all performed switching commands in
the matrix as an echo via serial interface.
Note: This function should be enabled
when using a media control via serial
interface.
Enable
COM Echo
Enable LAN
Echo
Slave Matrix
Master IP
Address
58
deactivated
Function not active (default)
activated
Send all performed switching commands in
the matrix as an echo via LAN connection.
Note: This function should be enabled
when using a media control via LAN
connection.
deactivated
Function not active (default)
activated
Synchronize the slave matrix according to
the switch status of the master matrix.
deactivated
Function not active (default)
Numerical
value
Set the network address of the master
matrix (default value: 000.000.000.000)
2012-08-31
Configuration
OSD
 Select Configuration > System in the main menu.
Menu Configuration – System
You can select between the following buttons:
Button
Function
Cancel
Reject changes
Save
Save changes
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Java Tool
Menu System – System Data
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Configuration
5.4.2
Automatic ID
The settings for the automatic creation of CPU and CON devices by
connecting a new extender unit are made in this menu.
You have the following possibilities to access the menu:
You can select between the following settings:
Field
Selection
Description
Enable Auto
Config
activated
Automatic creation of a new CPU or
CON device if new extender units are
connected (default)
deactivated Function not active
ID Real CPU
Device
Numerical
value
Initial value of the automatic ID for real
CPUs (default value: 1000)
ID Virtual CPU
Device
Numerical
value
Initial value of the automatic ID for virtual
CPUs (default value: 2000)
ID Real CON
Device
Numerical
value
Initial value of the automatic ID for real
CONs (default value: 3000)
ID Virtual CON
Device
Numerical
value
Initial value of the automatic ID for virtual
CONs (default value: 4000)
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OSD
 Select Configuration > System in the main menu.
Menu Configuration – System
You can select between the following buttons:
62
Button
Function
Cancel
Reject changes
Save
Save changes
2012-08-31
Configuration
Java Tool
 Select System > Automatic ID in the task area.
Menu System – Automatic ID
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5.4.3
Access
The access configuration is set in this menu.
You have the following possibilities to access the menu:
You can select between the following settings:
Field
Selection
Description
Force User
Login
activated
The user has to login with a user name
and a password once to enter OSD.
Thereafter the user remains logged in
until he explicitly logs out or an auto
logout is effected.
deactivated Function not active (default)
Enable User
ACL
activated
CPU access is restricted according to
the permissions in the ACL (Access
Control List).

User login is required.

Switching by keyboard 'Hot Keys'
requires a prior login.
deactivated Function not active (default)
Enable
Console ACL
activated
CPU access is restricted according to
the permissions in the respective
Console ACL (Access Control List). No
login required
deactivated Function not active (default)
Enable new
User
activated
Newly created users automatically
receive access to all CPUs
deactivated Function not active (default)
Enable new
CON
activated
Newly created CON devices
automatically receive access to all CPUs
deactivated Function not active (default)
Auto
Disconnect
activated
Upon opening the OSD, the console will
be automatically disconnected from the
current CPU.
deactivated Function not active (default)
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Configuration
Field
Selection
Description
OSD Timeout
0-999
seconds
Period of inactivity after which OSD will
be closed automatically.

Select 0 seconds for no timeout.
(default: 0 seconds)
Auto Logout
0-999
minutes
Period of inactivity of a logged-in user at
a console after which he will be
automatically logged out at this console.
There might be a disconnect because of
the logout, depending on the defined
rights in each CON and user ACL.

Select 0 minutes for an automatic
user logout when leaving OSD.

The timer is not active as long as
the OSD is open.
(default: 0 minutes)
OSD
 Select Configuration > Access in the main menu.
Menu Configuration – Access
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You can select between the following buttons:
Button
Function
Cancel
Reject changes
Save
Save changes
Java Tool
 Select System > Access in the task area.
Menu System – Access
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Configuration
5.4.4
Switch
The configuration of the switching parameters is set in this menu.
You have the following possibilities to access the menu:
You can select between the following settings:
Field
Selection
Description
Video Sharing
activated
The user can switch to any CPU as an
observer, even to such ones that are
already assigned to another user
(observer without keyboard/mouse
access).

Note: Switching with the key
<Space>, not <Enter>.

The operator will not be informed if
further users connect as an
observer to the CPU that is
connected to his console.
deactivated Function not active (default)
Force Connect
activated
The user can connect to every single
CPU as an operator, even to such ones
that are related to another user.

Note: The previous user is set to
video only status.

To share K/M control, Force
Connect has to be activated.
deactivated Function not active (default)
Force
Disconnect
activated
Extension of Force Connect: If the user
connects to a CPU as an operator that is
already related to another user, the
connection to the previous user will be
completely disconnected.
Note: To share K/M control Force
Disconnect has to be deactivated.
deactivated Function not active (default)
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Field
Selection
Description
CPU Auto
Connect
activated
If a console is not connected to a CPU,
you can establish an automatic
connection to the next available CPU by
hitting any key or mouse button.
deactivated Function not active (default)
CPU Timeout
0 – 999
minutes
Period of inactivity after which a console
will be automatically disconnected from
its current CPU (default value:
0 minutes)
Keyboard
Connect
activated
Activate request of K/M control by
keyboard event (key will be lost)
deactivated Function not active (default)
Mouse
Connect
activated
Activate request of K/M control by mouse
event
deactivated Function not active (default)
Release Time
0-999
seconds
Period of inactivity of a connected
console after which K/M control can be
requested by other consoles connected
to the CPU.

Note: Set "0" for an immediate
transfer in real-time.

Only one console can have
keyboard and mouse control at the
same time. The other consoles that
are connected to the same CPU
have a video only status (default
value: 10 seconds)
If the options Keyboard Connect and/or Mouse Connect are activated,
the condition Release Time will have to be met until a new user will gain
control.
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Configuration
OSD
 Select Configuration > Switch in the main menu.
Menu Configuration – Switch
You can select between the following buttons:
Button
Function
Cancel
Reject changes
Save
Save changes
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Java Tool
 Select System > Switch in the task area.
Menu System – Switch
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Configuration
5.4.5
Network
The network configuration is set in this menu.
You have the following possibilities to access the menu:
You can select between the following settings:
Field
Selection
Description
DHCP
activated
The network settings are automatically
supplied by a DNS server (default)
deactivated Function not active
IP address
Byte
Input of the IP address in the form
"192.168.1.1", if DHCP is not active
Subnet Mask
Byte
Input of the subnet mask in the form
"255.255.255.0", if DHCP is not active
(default: 255.255.255.0)
Gateway
Byte
Input of the subnet mask in the form
"192.168.1.1", if DHCP is not active
Draco Service
activated
LAN interface at the Draco tera acitvated
for access via Java tool (Draco service
port 5555)
deactivated Function not active
FTP Server
activated
FTP server for transmission of
configuration files activated.
deactivated Function not active
HTTP Server
activated
HTTP server activated (not yet
implemented)
deactivated Function not active
Telnet Server
activated
Telnet server activated (not yet
implemented)
deactivated Function not active
SNMP Agent
activated
SNMP agent for matrix monitoring active
(not yet implemented)
deactivated Function not active
Activate the modified network parameters by doing a restart.
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Consult your system administrator before modifying the network
parameters. Otherwise unexpected results and failures can occur in
combination with the network.
OSD
 Select Configuration > Network in the main menu.
Menu Configuration – Network
You can select between the following buttons:
72
Button
Function
Cancel
Reject changes
Save
Save changes
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Configuration
Java Tool
 Select System > Network in the task area.
Menu System – Network
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5.4.6
Date and Time
Date and Time are set in this menu.
You have the following possibility to access the menu:
You can select between the following settings:
Field
Selection
Month
1–12
Enter month
Date
1–31
Enter date
Year
1–99
Enter year
Day of the
week
1–7
Enter week
Hours
0–23
Enter hour
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Description
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Field
Selection
Description
Minutes
0–59
Enter minute
Seconds
0–59
Enter second
Date format according to the English notation.
OSD
 Select Configuration > Date+Time in the main menu.
Menu Configuration – Date + Time
You can select between the following buttons:
Button
Function
Cancel
Reject changes
Save
Save changes
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Configuration
5.5
User Settings
You have the possibility to configure the following user settings:
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5.5.1
User
New users and their user settings and permissions are set in this menu.
You have the following possibilities to access the menu:
You can select between the following settings:
Field
Selection
Description
Name
Text
User name (case sensitive)
Password
Text
User password (case sensitive)
Repeat
Password
Text
Repeat user password (case sensitive)
HTTP
activated
Access permission via HTTP.
deactivated Function not active (default).
FTP
activated
Access permission via FTP. This setting
is necessary for file access from the
Java tool or any web browser.
deactivated Function not active (default).
Telnet Access
activated
Access permission via Telnet.
deactivated Function not active (default).
Power User
activated


User has user rights
Permission for extended switching
deactivated Function not active (default).
Administrator
activated



Permission for system configuration
and all switching operations
User has administrator rights
This setting is required for an online
connection with the Java tool
deactivated Function not active (default).
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OSD
 Select Configuration > User in the main menu.
Menu Configuration – User
You can select between the following buttons:
76
Button
Function
New
Create a new user
Edit
Edit an existing user
Delete
Delete an existing user
Cancel
Reject changes
Save
Save changes
2012-08-31
Configuration
Java Tool
 Select Definition > User in the task area.
Menu Definition – User
You can select between the following buttons:
Button
Function
New
Open a new user configuration
Delete
Delete an existing user
Apply
Create a new user account
Cancel
Reject changes
To configure a user access rights for CPUs, proceed as follows:
1.
Select a user in the list User.
2.
By using the right mouse button once on a CPU in one of the
respective access lists (Full Access, Video Access and No Access)
two lists for selection will appear in which the respective CPU can be
moved and the access rights can be changed.
3.
Confirm the configuration with the button Apply.
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To create a new user, proceed as follows:
1.
Press the button New.
2.
Select a template of an existing user if applicable (Choose template).
3.
Press the button OK.
4.
Set a user name.
5.
Set a password.
6.
Set general access permissions.
7.
Set user permissions for CPU access (paste function).
8.
Set user favorites for OSD access.
9.
Press the Button Apply to save the new user settings.
You can select between the following keyboard commands:
Function
Keyboard Command
Add CPU to list Full Access
<F>
Add CPU to list Video Access
<V>
Add CPU to list No Access
<N>
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5.5.2
Favorite List Users
Individual favorite lists of CPUs that have to be switched frequently can be
created for different users in this menu. A favorite list can contain up to
eight different CPUs.
The switching of the favorites is done via 'Hot Key' using the keyboard
(see section 6.1.1, page 119).
You have the following possibilities to access the menu:
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2012-08-31
Configuration
OSD
 Select Assignments > User Favorites in the main menu.
Menu Assignments – User Favorites
To create a favorite list for you own user, proceed as follows:
1.
Select successively these CPUs from the list CPU Devices that have
to be moved to the favorite list. By pressing the key <a>, a
CPU device will be moved to the favorite list and it will be removed by
pressing <r>.
2.
The order of the CPU devices within the favorite list can be changed
by pressing the keys <+> and <->.
3.
Press the button Save to save the settings.
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Java-Tool
 Select the respective user in the working area of the menu User for
the favorite list and open the tab Favorites.
Menu Definition – User
To create a favorite list for any user, proceed as follows:
1.
Select the CPUs in the list CPU available that should be added to the
favorite list (CPU assigned). By pressing the key <Ctrl> at the same
time, more than one CPU device can be marked.
2.
Press the button > to move the marked CPU devices to the favorite
list. If you press the buttonn >>, the first eight CPU devices from the
list CPU available will be moved to the favorite list (CPU assigned).
3.
The order of marked CPU devices within the favorite list can be
changed by pressing the keys<+> and <->.
4.
To remove marked CPU devices from the favorite list, press the
button <. If you press the button <<, all CPU devices will be removed
from the favorite list.
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Configuration
5.5.3
User Macros
In this menu macro commands for switching, disconnection or user
administration can be created. The macro commands are created for each
user separately.
A macro can execute up to 16 switching commands successively.
The execution of the macros is done via 'Hot Key' and the function keys
<F1>-<F16> (see section 6.1.3, page 121).
You can select between the following settings:
Field
Selection
Description
Function
(01–16)
Connect
(P1=CON,
P2=CPU)
Set bidirectional connection from
console P1 to CPU P2
Connect Video
(P1=CON, P2=
CPU)
Set video connection from console P1
to CPU P2
Disconnect
(P1=CON)
Disconnect console P1
Logout User
Logout current user
Set Real CPU
(P1=VCPU,
P2=RCPU)
Assign a virtual CPU to a real CPU
Set Virtual CON
(P1=RCON,
P2=VCON)
Assign a real console to a virtual
console
P1
CON or CPU
Device
Name of CON or CPU device
P2
CPU or CPU
Device
Name of CON or CPU device
You have the following possibilities to access the menu:
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OSD
 Select via Configuration > User Macros in the main menu the user
for which a user macro has to be created.
Menu Configuration - User Macros
To create a macro for the selected user, proceed as follows:
82
1.
Select in the field Key that one (1-16) for which a macro has to be
created.
2.
Select the respective place on the list (1-16) of the key that has to be
set with a macro key.
3.
Select for the marked place on the list a macro command in the field
Macro Data.
4.
Set the necessary parameters P1 and P2 (e.g. CON Devices or CPU
Devices) for the selected macro command.
5.
Confirm your inputs by pressing the key <Enter> and repeat the
process for further macro commands, if necessary.
2012-08-31
Configuration
Java-Tool
 Select in the working area of menu Definition > User the user for
which macros have to be created and open the tab Macros.
Menu Definition - User
To create a macro for the selected user, proceed as follows:
1.
Select in the field Key that one (1-16) for which a macro has to be
created.
2.
Select in the column Function the commands that should be part of
the macro. The selection list is opened by a double click on the empty
fields.
3.
Select in the columns P1 and P2 the respective parameters for the
macro functions (e.g. corresponding consoles and CPUs).
4.
Confirm your inputs by pressing the button Apply.
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For an efficient macro configuration the following context functions are
available:
 Via right click on the tab Macros, macros can be assigned to other
users by using the function Assign Macros to ... and can be copied
from other users by using the function Copy Macros from ....
 Via right click on the macro list, macros of the selected key can be
copied into the cache by using the function Copy Key Macros. You
can paste the macros from the cache into a key by using the function
Paste Key Macros and you can reset all macros of the selected key
by using the function Reset Key Macros.
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5.6
Extender Settings
All extender units are managed in this menu. This also contains the
creation of new extender units and the deletion of existing extender units.
The extender unit describes the connection of an physical extender to the
matrix. Every extender board with a direct cable connection to the matrix
is recognized as an extender unit. Dual-Head KVM extenders will be
recognized as two independent extender units.
KVM Extenders automatically create extender units inside the matrix.
You have the following possibilities to access the menu:
You can select between the following settings:
Field
Selection
Description
ID
Text
Numerical value of the extender ID
(KVM Extenders: ID is provided by
extender unit (Serial No.) and cannot be
changed)
Name
Text
Name of the extender unit
Fixed
activated
Create an extender unit with a fixed port
assignment (default)
deactivated Function not active.
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Configuration
Field
Selection
Description
Port
1–288
(depending
on the
matrix)
Port number of the extender unit
OSD
 Select Configuration > EXT Units in the main menu.
Menu Configuration – EXT Units
You can select between the following buttons:
Button
Function
New
Create a new extender unit
Edit
Edit an existing extender unit
Delete
Delete an existing extender unit
Cancel
Reject changes
Save
Save changes
The settings for the tab OSD Data are described in Chapter 5.8.2, Page
96.
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Java Tool
 Select Definition > EXT Units in the task area.
Menu Definition – EXT Units
You can select between the following buttons:
86
Button
Function
New
Create a new extender unit
Delete
Delete an existing unit
Apply
Confirm changes of an extender unit
Cancel
Reject changes
2012-08-31
Configuration
5.6.1
Creating Flex-Port Extender Unit
Extenders with ID function are automatically recognized by the system
and cannot be created manually. They were used at so called Flex-Ports
at the matrix.
The connection of fixed port extender unit (e. g. USB 2.0) to a Flex-Port
can cause unintended results.
5.6.2
Creating Fixed Port Extender Units
To create a fixed port extender unit (e. g. USB 2.0), proceed as follows:
1.
Press the button New.
2.
Select, if a template of a USB 2.0 CON unit (USB CON Unit) or
USB 2.0 CPU unit (USB CPU Unit) should be used.
3.
Press the button OK.
4.
Determine a port at the matrix that should be used with the USB 2.0
extender unit (Fixed Port). As an option the name of the USB 2.0
extender unit can be changed (Name).
5.
Press the button Apply to save the new extender unit.
Created extender units are always set as fixed port extender. These
configurations are necessary, if you want to switch e. g. USB 2.0
connections via the matrix.
5.6.3
Deleting Flex-Port Extender Units
Deleting Flex-Port extender units connected tot he matrix is not possible.
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5.6.4
Deleting Fixed Port Extender Units
To delete a fixed port extender unit (e. g. USB 2.0), proceed as follows:
1.
Verify that the fixed port extender unit to be deleted is currently not
assigned to a device.
2.
Select the fixed port extender unit to be deleted in the selection list on
the left side of the menu EXT Units and confirm with the key <Enter>.
3.
Press the button Delete.
4.
Confirm the delete process with the button Okay.
In order to make a fixed port available again for Flex-Port extender units
after deleting a fixed port extender unit, a restart of the matrix is
obligatory.
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5.7
CPU Settings
New CPU devices are configured in this menu including their assignment
to extenders.
The assignment helps to describe and switch more complex computer
configurations (e.g. Quad-Head with USB 2.0) in the matrix.
You have the following possibilities to access the menu:
You can select between the following settings:
Field
Selection
Description
ID
Text
ID of the CPU unit (see Chapter 5.4.2,
Page 61).
Name
Text
Name of the CPU Device.
Virtual Device
activated
Create new CPU device as a virtual one.
deactivated Function not active.
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Configuration
OSD
 Select Configuration > CPU Units in the main menu.
Menu Configuration – CPU Devices
You can select between the following buttons:
Button
Function
New R.
Create a new real CPU device
New V.
Create a new virtual CPU device
Edit
Edit an existing CPU device
Delete
Delete an existing CPU device
Cancel
Reject changes
Save
Save changes
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Java Tool
 Select Definition > CPU Devices in the task area.
Menu Definition – CPU Devices
You can select between the following buttons:
90
Button
Function
New
Open a new CPU Device
Delete
Delete a new CPU Device
Apply
Confirm a created CPU Device
Cancel
Reject changes
>
Assign selected extender units
>>
Assign all available extender units
<
Remove the selected extender units
<<
Remove all extender units
2012-08-31
Configuration
You can select between the following keyboard commands:
Function
Keyboard Command
Change assignment number of the EXT unit
upwards
<+>
Change assignment number of the EXT unit
downwards
<->
To create a new CPU device, proceed as follows:
1.
Press the button New.
2.
Select, if a real CPU (Create a real CPU) or a virtual CPU (Create a
virtual CPU) should be created or a template of an existing CPU
should be used (Choose template).
A template can only be used, if there is at least one existing CPU device.
3.
Press the button OK.
4.
Determine all parameters that are relevant for the CPU.
5.
To confirm the new CPU, press the button Apply.
To access a new CPU via matrix, an assignment of one or more CPU type
extender units is required. Proceed as follows:
1.
Select the new CPU in the list CPU Devices.
2.
Select one or more extenders in the list Extender available.
3.
Perform the assignment by pressing the button >. To assign all
available extenders to the CPU, press the button >>.
The assignments are displayed in the list Extender assigned.
4.
Confirm the assignment by pressing the button Apply.
To remove an extender assignment, proceed as follows:
1.
Select a CPU in the list CPU Devices.
2.
Select one or more extenders in the list Extender assigned.
3.
Remove the assignment with the button <. To remove all existing
assignments, press the button <<.
4.
Confirm the removal with the button Apply.
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5.8
Console Settings
You have the possibility to perform the following console settings:
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5.8.1
CON Devices
New CON devices are created in this menu including access rights and
assignment to extenders.
You have the following possibilities to access the menu:
You can select between the following settings:
Field
Selection
Description
ID
Text
ID of the CON unit (see Chapter 5.4.2,
Page 61).
Name
Text
Name of the CON Device.
Virtual Device
activated
Create new CON device as a virtual
one.
deactivated
Function not active (default).
activated
Allow activation of the User ACL at the
local console.
deactivated
Function not active (default).
activated
Force user login at this CON device.
deactivated
Function not active (default).
activated

Allow User
ACL
Force Login
LOS Frame

deactivated
92
If there is a loss of connection, the
last picture shown will be still
displayed and is surrounded by an
orange frame.
If you switch to a CPU without video
signal, a blank screen will appear
surrounded by an orange frame.
Function not active (default).
2012-08-31
Configuration
OSD
 Select Configuration > CON Devices in the main menu.
Menu Configuration – CON Devices
You can select between the following buttons:
Button
Function
New R.
Create a real console
New V.
Create a virtual console
Edit
Edit an existing console
Delete
Delete an existing console
Cancel
Reject changes
Save
Save changes
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Java Tool
 Select Definition > CON Devices in the task area.
Menu Configuration – CON Devices
You can select between the following buttons:
94
Button
Function
New
Open a new CON device
Delete
Delete a new CON device
Apply
Confirm a created CON device
Cancel
Reject changes
>
Assign selected extender units
>>
Assign all available extender units
<
Remove the selected extender units
<<
Remove all extender units
2012-08-31
Configuration
You can select between the following keyboard commands:
Function
Keyboard Command
Decrease assignment number of the extender
unit
<+>
Increase assignment number of the extender
unit
<->
To create a new console, proceed as follows:
1.
Press the button New.
2.
Select, if a real console (Create a real Console) or a virtual console
(Create a virtual Console) should be created or a template of an
existing console should be used (Choose template).
A template can only be used, if there is at least on existing CON device.
3.
Press the button OK.
4.
Determine all parameters that are relevant for the console.
5.
To confirm a created console, press the button Apply.
To run a created CPU via matrix, it requires an assignment of one or more
CON units (extender). To place an assignment, please proceed as follows:
1.
Select the console in the list CON Devices that has to be assigned to
an extender.
2.
Select the extender in the list Extender available that should be
assigned to the CON.
3.
Perform the assignment by pressing the button >. To assign all
available extenders to the console, press the button >>. The
assignments are displayed in the list Extender assigned.
4.
Confirm the assignment by pressing the button Apply.
To remove an extender assignment, proceed as follows:
1.
Select the console in the list CON Devices to be modified.
2.
Select the extender(s) in the list Extender assigned to be removed.
3.
Remove the assignment with the button <. To remove all existing
assignments, press the button <<.
4.
Confirm the changes by pressing the button Apply.
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To configure the access rights of consoles to CPUs, please proceed as
follows:
1.
Select a console in the list CON Devices.
2.
Open the tab CPU Access Control.
3.
Assign new access rights by using the right mouse button or the
respective keyboard commands (cf. below).
4.
Confirm the configuration by pressing the button Apply.
After creating a new user, he is provided automatically with Full Access
to all available CPUs.
You can select between the following keyboard commands:
Function
Keyboard Command
Add CPU to list Full Access
<F>
Add CPU to list Video Access
<V>
Add CPU to list No Access
<N>
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5.8.2
Mouse and Keyboard
The OSD configuration for mouse and keyboard is made in this menu.
You have the following possibilities to access the menu:
You can select between the following settings:
96
Field
Selection
Description
Hor. Speed 1/x
1–9
Adjustment of the horizontal mouse
speed, 1 = slow, 9 = fast (default
value: 4)
Ver. Speed 1/x
1–9
Adjustment of the vertical mouse speed,
1 = slow, 9 = fast (default value: 5)
Double Click
100–800
Adjustment of the time slot for a double
click (default value: 200 ms)
Keyboard
layout
Region
Set the OSD keyboard layout according
to the used keyboard (default: German
(DE))
Video Mode
Variable or
specific
resolution
Resolution that is used when opening
OSD
2012-08-31
Configuration
The mouse and keyboard settings are console specific and can be
separately set for every console.
OSD
 Select Configuration > EXT Units in the main menu.
Menu Configuration – EXT Units
You can select between the following buttons:
Button
Function
Cancel
Reject changes
Save
Save changes
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Java Tool
 Select Definition > EXT Units in the task area.
Mouse and keyboard settings are made in the tab OSD Data.
Menu Definition – EXT Units
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5.8.3
Favorite List Consoles
Individual favorite lists of CPUs that have to be switched frequently can be
created for different consoles in this menu. A favorite list can contain up to
eight different CPUs.
The switching of the favorites is done via 'Hot Key' using the keyboard
(see section 6.1.1, page 119).
You have the following possibilities to access the menu:
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Configuration
OSD
 Select Assignments > CON Favorites in the main menu.
Menu Assignments – CON Favorites
To create a favorite list for your own console, proceed as follows:
1.
Select successively these CPUs from the list CPU Devices that have
to be moved to the favorite list. By pressing the key <a>, a
CPU device will be moved to the favorite list and it will be removed by
pressing <r>.
2.
The order of the CPU devices within the favorite list can be changed
by pressing the keys <+> and <->.
3.
Press the button Save to save the settings.
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Java-Tool
 Select the respective user in the working area of the menu
CON Devices for the favorite list and open the tab Favorites.
Menu Definition – CON Devices
To create a favorite list for any console, proceed as follows:
1.
Select the CPUs in the list CPU available that should be added to the
favorite list (CPU assigned). By pressing the key <Ctrl> at the same
time, more than one CPU device can be marked.
2.
Press the button > to move the marked CPU devices to the favorite
list. If you press the buttonn >>, the first eight CPU devices from the
list CPU available will be moved to the favorite list (CPU assigned).
3.
The order of marked CPU devices within the favorite list can be
changed by pressing the keys<+> and <->.
4.
To remove marked CPU devices from the favorite list, press the
button <. If you press the button <<, all CPU devices will be removed
from the favorite list.
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Configuration
5.8.4
Console Macros
In this menu macro commands for switching, disconnection or user
administration can be created. The macro commands are created for each
console separately.
A macro can execute up to 16 switching commands successively.
The execution of the macros is done via 'Hot Key' and the function keys
<F1>-<F16> (see section 6.1.3, page 121).
You can select between the following settings:
Field
Selection
Description
Function
(01–16)
Connect
(P1=CON,
P2=CPU)
Set bidirectional connection from
console P1 to CPU P2
Connect Video
(P1=CON, P2=
CPU)
Set video connection from console P1
to CPU P2
Disconnect
(P1=CON)
Disconnect console P1
Logout User
Logout current user
Set Real CPU
(P1=VCPU,
P2=RCPU)
Assign a virtual CPU to a real CPU
Set Virtual CON
(P1=RCON,
P2=VCON)
Assign a real console to a virtual
console
P1
CON or CPU
Device
Name of CON or CPU device
P2
CPU or CPU
Device
Name of CON or CPU device
You have the following possibilities to access the menu:
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OSD
 Select via Configuration > CON Macros in the main menu that
console for which a console macro has to be created.
Menu Configuration - CON Macros
To create a macro for the selected console, proceed as follows:
102
1.
Select in the field Key that one (1-16) for which a macro has to be
created.
2.
Select the respective place on the list (1-16) of the key that has to be
set with a macro key.
3.
Select for the marked place on the list a macro command in the field
Macro Data.
4.
Set the necessary parameters P1 and P2 (e.g. CON Devices or CPU
Devices) for the selected macro command.
5.
Confirm your inputs by pressing the key <Enter> and repeat the
process for further macro commands, if necessary.
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Configuration
Java-Tool
 Select in the working area of menu Definition > CON Devices that
console for which a console macro has to be created and open the
tab Macros.
Menu Definition - CON Devices
To create a macro for the selected console, proceed as follows:
1.
Select in the field Key that one (1-16) for which a macro has to be
created.
2.
Select in the column Function the commands that should be part of
the macro. The selection list is opened by a double click on the empty
fields.
3.
Select in the columns P1 and P2 the respective parameters for the
macro functions (e.g. corresponding consoles and CPUs).
4.
Confirm your inputs by pressing the button Apply.
For an efficient macro configuration the following context functions are
available:
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 Via right click on the tab Macros, macros can be assigned to other
consoles by using the function Assign Macros to ... and can be
copied from other consoles by using the function Copy Macros
from ....
 Via right click on the macro list, macros of the selected key can be
copied into the cache by using the function Copy Key Macros. You
can paste the macros from the cache into a key by using the function
Paste Key Macros and you can reset all macros of the selected key
by using the function Reset Key Macros.
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5.9
Saving and Loading of Configurations
You have the possibility to set the following administration of
configurations:
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5.9.1
Active Configuration
You have the following possibility to access the menu:
 Select Configuration > Save in the main menu.
By selecting this menu item, the active configuration of the matrix is
saved to the permanent matrix memory. By default, the last
configuration that has been saved in this way will be restored after a
restart of the matrix.
Changing configurations or saving them blocks the matrix memory and
leads to a freeze of all OSD menus for a few seconds. The switching
connections are not affected by this freeze.
If you select Auto Save within the system settings an additional automatic
saving of the configuration will be performed periodically (see Chapter
5.3.2, Page 54).
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Configuration
5.9.2
Saving of Configurations (internal)
In this menu the current matrix configuration to predefined storage
locations is saved. However, it does not replace the buffering of
configuration (see Chapter 5.9.1, Page 104).
You have the following possibilities to access the menu:
In Active, the name and detailed information of the current configuration
are shown. This configuration can be saved now.
In Default and File #1 to File #8, the name and the detailed information of
the respective saved configuration are shown. These storage locations
can be overwritten.
The storage location that has to be overwritten by the current configuration
must be selected explicitly.
Afterwards the current configuration will be saved to this storage location
and will be immediately shown in the menu. The previously saved
configuration that has been saved to this storage location is deleted.
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OSD
You have the possibility to save the created configuration within eight
storage locations in the matrix (File #1 – File #8). Additionally a
configuration can also be saved as default configuration.
1.
Select Configuration > Save As… in the main menu.
2.
Select the required storage location (File #1 – File #8) or Default.
Menu Configuration – Save as
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Configuration
Java Tool
To save the configuration into the internal matrix memory, proceed as
follows:
1.
Select File > Upload in the menu bar.
2.
Enter the IP address of the matrix, your user name and your
password and confirm your inputs with the button Next.
3.
Select the storage location in that the configuration has to be saved
(default or config01 – config08) and confirm with the button OK.
Menu File – Upload
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5.9.3
Loading of Configurations (internal)
Previously saved configurations are loaded in this menu.
You have the following possibilities to load configurations from files:
In Active, the currently loaded configuration is displayed.
In addition to the default configuration, up to eight further configurations
can be loaded.
The selection of the configuration that has to be loaded can be made
between eight personalizable configurations and the default settings.
The selected configuration is will be immediately loaded and displayed in
the menu as Active. The previously active configuration is deleted.
OSD
1.
Select Configuration > Open in the main menu.
2.
Select the desired configuration.
3.
Load the configuration by pressing the key <Enter>.
Menu Configuration – Open...
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Configuration
Java Tool
1.
Select Administration > Activate Configuration during online-mode
in the task area
2.
Select the required configuration.
3.
Load the configuration by pressing the button Activate.
Menu Administration – Activate Configuration
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5.9.4
Saving of Configurations (external)
Created configurations can be saved as a file and so become independent
of the matrix and transportable.
You have the following possibility to access the menu:
1.
Select File > Save As in the menu bar.
2.
Enter a name for the configuration.
3.
Select the directory of the configuration on your storage medium
where it has to be saved.
Configurations are always saved in a file with the ending dtc.
Menu File – Save As
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2012-08-31
Configuration
5.9.5
Loading of Configurations (external)
Externally saved configurations are opened and activated in this menu.
You have the following possibilities to load configurations from files:
1.
Select File > Open… during offline-mode and select the storage
location of the configuration file that has to be opened.
2.
Open the configuration by pressing the button Open.
3.
Select File > Upload in the menu bar to transfer the opened
configuration to the matrix. Enter the necessary parameters.
4.
Select Matrix > Connect in the menu bar to make a connection
between the matrix and the Java tool. Enter the necessary
parameters.
5.
Select Administration > Activate Configuration and select the
configuration that has to be activated.
6.
Confirm the process with the button Activate.
The opened configuration is activated now and can be used.
Menu File – Open…
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5.10
Export and Import Options
The Draco tera offers the possibility to read out available configuration
lists (extender, CPUs, consoles and users) for exporting and importing
again via Java tool. You have the following possibilities to handle
configuration lists.
Exported configuration lists are always saved in .csv format that allows
offline editing with common spreadsheet applications.
You have the following possibilities to export or import configuration lists:
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5.10.1 Export Options
Configuration lists are exported in this menu. To export, proceed as
follows:
1.
Select File > Export in the menu bar.
2.
After opening the menu, select the list to export (Extender, CPU,
Console or User).
3.
Select the storage location for the export file.
4.
Confirm the export with the button Finish.
Menu File – Export
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Configuration
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5.10.2 Import Options
Configuration lists are imported in this menu. To import, proceed as
follows:
1.
Select File > Import in the menu bar.
2.
After opening the menu, select the list to import (Extender, CPU,
Console or User).
3.
Select the directory of the list to import.
4.
Confirm the import with the button Finish.
Menu File – Import...
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5.11
Firmware Update
5.11.1 Matrix Update
The firmware of the matrix can be updated in this menu.
You have the following possibility to access the menu:
Java Tool
Only use computers to update the matrix that are self-sustaining and not
integrated in the KVM extender / matrix setup.
Ensure that the computer used for the update is not set into stand by
mode or sleep mode during the update.
Ensure that your configuration has been saved externally before you will
start the update.
Preparation
Take the following steps in order to be prepared for the matrix update:
1.
Save the matrix configuration externally (see section 5.9.4, page
110).
2.
Open Extras > Options in the menu bar and insert in the setting
Firmware Directory the directory from which the update files should
be standardly sourced.
3.
Put all hot spare boards into the matrix.
Ensure implicitly that all USB 2.0 extenders are only connected to the
provided ports (fixed ports) before you start the matrix update. A nonobservance will have a negative influence on the stability of the update.
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Configuration
Performing the Update
Take the following steps in order to be prepared for the matrix update:
1.
Select Administration > Update Matrix Firmware in the task area.
All updateable components of the matrix will be automatically
selected and highlighted in green.
Menu Administration – Update Matrix Firmware
2.
Start the update by pressing the button Update in the appearing
pop up window.
3.
Restart the Matrix after the update by pressing the button Restart
matrix in the lower part of the working area.
For a safe initialisation of the matrix, a cold start (power cycle) is
recommended.
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5.11.2 Extender Update
The firmware of the extenders connected to the matrix can be updated in
this menu.
You have the following possibilities to access the menu:
Preparation
Take the following steps in order to be prepared for the extender update:
1.
Save the matrix configuration externally (see section 5.9.4, page
110).
Open Extras > Options in the menu bar and insert in the setting
Firmware Directory the directory from which the update files should
be standardly sourced.
2.
116
Connect all hot spare extenders to the matrix.
2012-08-31
Configuration
Performing the Update
Take the following steps in order to be prepared for the extender update:
1.
Select Administration > Update EXT Firmware in the task area. All
updateable extenders will be automatically selected and highlights in
green.
Menu Administration > Update EXT Firmware
2.
Set the matrix into Service Mode upon request in the popup window
or via Matrix > Activate Service Mode in the menu bar.
During activation, all matrix functions are disabled. An OSD picture
indicates the activation of the Service Mode and is displayed on all
monitors that are connected to the matrix via a CON device.
Additionally, the Service Mode is indicated by a red tool icon in the
lower part of the working area.
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OSD View Service Mode
3.
Start the update by pressing the button Update in the lower part of
the working area.
4.
Quit Service Mode after updating upon request in the popup window
or via Matrix > Deactivate Service Mode in the task area.
5.
Verify after the update in the Java tool via Administration > Update
EXT Firmware in the tab Protocol, if the updates for all extenders
have been installed correctly.
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Operation
6
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Operation
The Draco tera can be operated in three different ways:
1. Direct Switching

via a keyboard connected to a CON port and the 'Hot Keys'

by a macro keyboard connected to a console port
2. OSD

via keyboard/mouse directly connected to the CPU board of the
matrix

via keyboard/mouse connected to a CON Unit and the OSD
3. External Switching Commands:

via an external computer via Java tool (network connection required)

via a media control (network or serial connection required)
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6.1
Operation via 'Hot Keys'
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6.1.1
Direct Switching
The direct switching by 'Hot Keys' on a keyboard is the fastest possibility
for a user to switch at his console between different CPUs. There is a
possibility to switch video, keyboard and mouse or only video.
Direct Switching of Video, Keyboard and Mouse
1.
Start Command Mode with the 'Hot Key'.
For control, the LEDs Shift and Scroll flash at the keyboard, if
Command Mode is activated.
2.
Enter the index number of the new CPU from the list of favorites and
confirm with <Enter>.
At the same time the Command Mode is closed and the console is
connected to the new CPU with complete control.
Example: Switching to favorite CPU 7 with video, keyboard and
mouse
<left Shift>, <left Shift>, <7>, <Enter>
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Best results regarding switching time can be achieved by using identical
mice, keyboards and monitors. This contributes to a smooth and delayless
direct switching of the matrix.
Switching in Private Mode
1.
Start Command Mode with the 'Hot Key'.
For control, the LEDs Shift and Scroll flashes at the keyboard, if
command mode is activated.
2.
Enter the index number of the new CPU from the list of favorites and
confirm with <left Shift>, <Enter>.
At the same time the Command Mode is closed and the console is
connected to the new CPU with complete control in Private Mode.
Example: Switching to favorite CPU 3 in Private Mode
<left Shift>, <left Shift>, <3>, <left Shift>, <Enter>
Direct Switching of Video
1.
Start Command Mode with the 'Hot Key'.
For control, the LEDs Shift and Scroll flashes at the keyboard, if
command mode is activated.
2.
Enter the index number of the new CPU from the list of favorites and
confirm with <Space>.
At the same time the Command Mode is closed and the console is
connected to the new CPU with video only.
Example: Switching to favorite CPU 1 with video only
<left Shift>, <left Shift>, <1>, <Space>
Switch to previous CPU
1.
Start Command Mode with the 'Hot Key'.
For control, the LEDs Shift and Scroll flash at the keyboard, if
Command Mode is activated.
2.
Press the key <p> of your keyboard.
At the same time the Command Mode is closed and the console is
connected to the previous CPU with complete control.
If you switch to a previous CPU that was connected with Video Access
before, you will be connected to this CPU with full KVM access.
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Operation
You can only switch to not used and allowed CPUs with the 'Hot Keys'.
The options Force Connect and Force Disconnect as well as the
restrictions of the User ACL and CON ACL are taken into account.
'Hot Keys' are only supported, if neither Enable User Login nor the
Enable User ACL is selected and the user is logged in the OSD.
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6.1.2
Scan Mode
The Scan Mode offers the possibility to show video signals of the different
CPU favorites fast and without delay and offers switching in between
without continuously using the 'Hot Key'. The switching between two video
signals can even take place within one frame.
1.
Start command mode with the 'Hot Key'. For control, the LEDs Shift
and Scroll flashes at the keyboard, if command mode is activated.
2.
Press the key <Left Shift> and hold it down. You can now enter the
index numbers of the various CPUs from the list of favorites with the
keyboard and immediately switch to the video signal of the respective
CPU after entering the index number.
3.
Leave Scan Mode by pressing <Left Shift> + <Esc>.
Optimal results can be achieved by the use of as identical resolutions as
possible. This contributes to a smooth and delay less function of the scan
mode.
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6.1.3
Function Keys <F1>–<F16>
In Command Mode you can retrieve the macros 1–16 with the function
keys <F1>–<F16> of the connected standard keyboard instead of the
special macro keyboard.
The deposited command sequence for the appropriate function key is
executed and Command Mode is left immediately.
Regarding macros there is no necessity of using the key <Enter> for
confirmation.
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6.1.4
Addressing of Main and Sub Matrices
The Draco tera can be cascaded in two steps. You can optionally send the
commands (including opening the OSD) to the main or the sub matrix.
Whenever command mode is activated, you can select by a <m> or a <s>,
if all of the following commands should be handled in the main or in the
sub matrix.
OSD Access

OSD access to the main matrix:
<Left Shift>, <Left Shift>, <m> (optional), <o>

OSD access to the sub matrix:
<Left Shift>, <Left Shift>, <s>, <o>
Example: Switching to the CPU port 23 of the sub matrix.
1.
Switching to the CPU Port (e.g. 12) of the master matrix that have the
connection to the sub matrix:
<Left Shift>, <Left Shift>, <m> (optional), <1>, <2>, <Enter>
2.
Switching to the CPU Port 23 of the sub matrix:
<Left Shift>, <Left Shift>, <s>, <2>, <3>, <Enter>
The selected main matrix / sub matrix mode is permanently activated until
the other mode will be manually activated. This means that if you
select <s> for example, all prospective commands will be sent to the
slave, but not if the Command Mode is left in the meantime.
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2012-08-31
Operation
6.2
KVM-Switching
You have the following possibilities to perform switching operation with the
Draco tera:
OSD
 Select Switch in the main menu.
Menu Switch
To switch the own console to any available CPU, proceed as follows:
1.
Select in the list CPU Devices on the the left side that one that should
be connected to the own CON device.
2.
Confirm with the respective keyboard command according to the
desired connection type.
Switching operations from the own CON device can only be done to
CPU devices that are available in the list CPU Devices.
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Draco tera
6.3
Extended Switching
You have the following possibilities to perform switching operation with the
Draco tera:
OSD
To switch any console to any available CPU, proceed as follows:
 Select Extended Switch in the main menu.
Menu Extended Switch
124
1.
Select in the list CON Devices on the left side that one that should be
switched to a CPU device and open it by pressing <Enter>.
2.
Select in the list CPU Devices on the the left side that one that should
be connected to the open CON device.
3.
Confirm with the respective keyboard command according to the
desired connection type.
2012-08-31
Operation
Switching operations from the own CON device can only be done to CPU
devices that are available in the list CPU Devices.
The following information is shown in this menu:
Field
Description
CON device
Assigned physical extender unit (CON unit)
CON assigned
Virtual CON Device that is assigned to the real
CON device
CPU connected Currently connected CPU device
CON status
Current connection status (CON device)
EXT list
List of all available physical extender units
(CON units)
CPU device
Assigned physical extender unit (CPU unit)
CPU assigned
Real CPU device that is assigned to a virtual
CPU device
CON
connected
Currently connected CON device
CPU status
Current connection status (CPU device)
EXT list
List of all available physical extender units
(CPU units)
You can select between the following switching functions:
Function
Keyboard Command
Set a video only connection.
<Space>
Set a KVM connection.
<Enter>
Set a KVM connection in private mode (video
sharing disabled).
<Shift> + <Enter>
Disconnect own CON device from CPU device.
<Backspace>
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Draco tera
Java Tool
 Select Control > Extended Switch in the task area.
Menu Control – Extended Switch
All connected consoles and the associated CPU connections are shown in
columns in the working area in this menu.
Switching operations can only be performed in online mode, that means
an active network connection between the matrix and the Java Tool is
needed.
 To set a KVM connection between a console and a CPU, doubleclick on the corresponding selection box within the CPU column and
select the requested CPU (green).
 To set a video connection between a console and a CPU, doubleclick on the corresponding selection box within the CPU column and
select the requested CPU (orange).
CPUs whose respective console does not have access rights, will not
appear in the list.
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2012-08-31
Operation
The following symbols are shown in the connection overview:
Symbol
Description
CON device is connected via Shared Access with at
least one further console to the same CPU. The CON
device has Full Access at the moment.
CON device is connected via Shared Access with at
least one further console to the same CPU. The CON
device has a Video Access connection at the
moment.
You can use the following button to perform a switching operation:
Button
Function
Send
Send effected switching operations to the matrix
By activating the function Auto Send in the left lower corner of the
working area, switching operations will be done immediately without
confirmation by pressing the button Send.
By activating the function Hide Devices w/o Extender Assignment in the
left lower corner of the working area, only these CON and CPU devices
are shown that are assigned to an extender.
Additionally, the menu offers the possibility to get from any console or
CPU into the associated configuration menu in the task area.
1.
To get directly to Definition > CON Devices, use the right mouse
button to click on the respective console in the list and select Open
CON Device.
2.
To get directly to Definition > CPU Devices use the right mouse
button to click on the respective console in the list and select Open
CPU Device.
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Draco tera
6.4
USB 2.0 Switching
Switching of USB 2.0 extender basically works like switching of KVM
extenders. The following scenarios to switch USB 2.0 extenders are
possible.
1.
A extender unit with USB 2.0 will be created and assigned so an
already existing device with existing KVM extender units (see
section 5.7, page 88 bzw. Chapter 5.8.1, Page 92).
2.
A separate device for the extender unit with USB 2.0 will be created
without assigning a KVM extender unit to that device. This possibility
offers a separate switching of the USB 2.0 signal (see section 5.7,
page 88 bzw. Chapter 5.8.1, Page 92).
The separate switching of USB 2.0 signals required the use of the
possibilities that extended switching offers (see section 6.3, page 124).
When switching USB 2.0 connections you should wait until the process of
registration of the USB 2.0 devices has been completed before you switch
to the next CPU (ca. 5-15 s). Otherwise the stability of the USB 2.0
connection can be affected negatively.
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128
2012-08-31
Operation
6.5
Presets
Predefined macros to switch the matrix without loading a new
configuration can be created and activated in this menu.
You have the following possibility to access the menu:
 Select Control > Presets in the task area.
Menu Control – Presets
To create a new switch macro proceed as follows:
1.
Open a new switch macro by pressing on the symbol New in the right
column of the working area.
2.
Set the according switch connections in the column CPU by double
clicking on the respective selection box. You have the possibility to
set a KVM connection, a video connection or a disconnection
(Disconnect CPU).
3.
Save the created switch macro by clicking the symbol Save in the
right column of the working area.
A save dialog will be opened.
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Draco tera
4.
Enter a name or the new switch macro and confirm by pressing the
button Ok in the save dialog.
5.
By clicking on a selected switch macro with the right mouse button,
you can create a copy of the current switch macro when using the
option Save as....
6.
Already saved macros can be deleted by pressing the symbol Delete.
To load a predefined switching, proceed as follows:
1.
Select the switch macro in the right column of the working area that
has to be loaded.
2.
Activate the selected switch macro by pressing the button Send on
the bottom right of the working area.
A predefined switch macro can only be activated in online mode.
When loading presets, only these switching operations are taken into
account that are suitable to the hardware and configuration of the
currently used matrix.
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6.6
Serial Interface
The Draco tera offers the possibility to switch via a serial interface
(RS232).
Detailed information for the serial interface and the corresponding
switching commands are available in form of an API (application
programming interface) upon request.
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6.7
Power On and Power Down Functions
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6.7.1
Restart
You have the following possibilities to perform a restart:
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2012-08-31
Operation
OSD
1.
Select Configuration > Restart Matrix or Restart IO Board in the
main menu to restart either the matrix or the I/O boards.
2.
Confirm the selection with button YES.
The matrix and the I/O boards will be restarted with the current settings.
Java Tool
 Select Matrix > Restart Matrix in the menu bar.
The Draco tera will be restarted with the current settings.
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6.7.2
Reset
You have the following possibilities to perform a reset of the system:
If you do a (factory) reset, all current settings and all configurations stored
in the matrix will be lost. This also applies to the network parameters
(reset to DHCP) and the admin password.
If a firmware update has been done since the delivery, the matrix will be
set to the state defined there.
OSD
1.
Select Configuration > Reset Matrix in the main menu.
2.
Confirm the selection with the button YES.
The Draco tera will be reset to factory settings.
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6.7.3
Power Down
 Slide the on and off switch at the main sockets of the power supply
units to start or switch off the matrix.
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7
Specifications
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7.1
Interfaces
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7.1.1
RJ45 (Network)
The communication of the Cat X devices requires a 1000BASE-T
connection.
The cabling has to be done according to EIA/TIA-568-B (1000BASE-T)
with RJ45 connectors at both ends. All of the four wire pairs are used in
both directions. The cabling is suitable for a full duplex operation. For the
cable connection to a source (computer, CPU), a crossed network cable
(cross cable) has to be used.
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7.1.2
RJ45 (Serial)
The communication takes place with a transmission speed of up to
115.2 KBaud, regardless of the file format. The transmission takes place
with eight data bits and a stop bit, but without a parity bit. Limited
hardware handshake (DSR) is possible.
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7.1.3
RJ45 (Interconnect)
The communication of the Cat X devices requires a 1000BASE-T
connection.
Connector wiring must comply with EIA/TIA-568-B (1000BASE-T), with
RJ45 connectors at both ends. All four cable wire pairs are used.
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Specifications
7.2
Interconnect Cable
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7.2.1
Cat X
A point-to-point connection is required. Operation with several patch fields
is possible. Routing over an active network component, such as an
Ethernet Hub, Router or Matrix, is not allowed.
 Avoid routing Cat X cables along power cables.
 If the site has 3-phase AC power, try to ensure that CPU Unit and
CON Unit are on the same phase.
To maintain regulatory EMC compliance, correctly installed shielded Cat X
cable must be used throughout the interconnection link.
To maintain regulatory EMC compliance, all Cat X cables need to carry
ferrites on both cable ends close to the device.
Type of Interconnect Cable
The Draco tera requires interconnect cabling specified for Gigabit Ethernet
(1000BASE-T). The use of solid-core (AWG24), shielded, Cat 5e (or
better) is recommended.
Cat X Solid-Core Cable
AWG24
S/UTP (Cat 5e) cable according to EIA/TIA568-B. Four pairs of wires AWG24.
Connection according to EIA/TIA-568-B
(1000BASE-T).
Cat X Patch Cable
AWG26/8
S/UTP (Cat 5e) cable according to EIA/TIA568-B. Four pairs of wires AWG26/8.
Connection according to EIA/TIA-568-B
(1000BASE-T).
The use of flexible cables (patch cables) type AWG26/8 is possible,
however the maximum possible extension distance is halved.
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Maximum Acceptable Cable Length
Cat X Installation Cable
AWG24
140 m (400 ft)
Cat X Patch Cable
AWG26/8
70 m (200 ft)
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7.3
Supported Peripherals
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The following KVM extenders are released for the use with the Draco tera:
The use of KVM extenders with upgrade modules or USB 2.0 modules
does not limit the operation with the Draco tera.
7.3.1
KVM Extenders with Cat X Connection
K477 Series
Type
134
Description
L477-1SHC
Draco tera KVM CPU Unit, Single-Head, 2x USB-HID
R477-1SHC
Draco tera KVM CON Unit, Single-Head, 2x USB-HID
L477-1SECA
Draco tera KVM CPU Unit, Single-Head, Analog
Audio, 2x USB-HID and 2x USB 2.0
R477-1SECA
Draco tera KVM CON Unit, Single-Head, Analog
Audio, 2x USB-HID and 2x USB 2.0
L477-1SECD
Draco tera KVM CPU Unit, Single-Head, Digital
Audio, 2x USB-HID and 2x USB 2.0
R477-1SECD
Draco tera KVM CON Unit, Single-Head, Digital
Audio, 2x USB-HID and 2x USB 2.0
L477-1STC
Draco tera KVM CPU Unit, Single-Head, 2x USB-HID,
4x USB 2.0
R477-1STC
Draco tera KVM CON Unit, Single-Head, 2x USB-HID,
4x USB 2.0
L477-2S4C
Draco tera KVM CPU Unit, Dual-Head, 4x USB-HID
R477-2S4C
Draco tera KVM CON Unit, Dual-Head, 4x USB-HID
L477-SHCV
Draco tera KVM CPU Unit, Single-Head,
DVI-I input (VGA), 2x USB-HID
R477-SHCV
Draco tera KVM CON Unit, Single-Head,
DVI-I Input (VGA), 2x USB-HID
2012-08-31
Specifications
K474 Series
Type
Description
L474-BSHC
Draco tera KVM CPU Unit, Single-Head, 2x USB-HID
R474-BSHC
Draco tera KVM CON Unit, Single-Head, 2x USB-HID
L474-BSHCV
Draco tera KVM CPU Unit, Single-Head, DVI-I input
(VGA), 2x USB-HID
R474-BSHCV
Draco tera KVM CON Unit, Single-Head, IR receiver,
2x USB-HID
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7.3.2
USB 2.0 Extenders with Cat X Connection
K474 Series
Type
Description
L474-BXTC
Draco tera USB 2.0 CPU Unit, 4x USB 2.0
R474-BXTC
Draco tera USB 2.0 CON Unit, 4x USB 2.0
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Draco tera
7.4
Connector Pinouts
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RJ45 (Serial)
Picture
8..........1
Pin
Signal
Pin
Signal
1
DCD
5
TxD
2
DSR
6
RxD
3
RTS
7
CTS
4
GND
8
DTR
Pin
Signal
Pin
Signal
1
D1+
5
n.c
2
D1–
6
D2–
3
D2+
7
n.c
4
n.c
8
n.c
Pin
Signal
Pin
Signal
1
D1+
5
D3–
2
D1–
6
D2–
3
D2+
7
D4+
4
D3+
8
D4–
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RJ45
Picture
8..........1
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7.4.1
I/O Port Cat X
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RJ45
Picture
8..........1
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2012-08-31
Specifications
7.5
Power Supply
Voltage
100-240V~, 50/60Hz
Power Requirement
Draco tera 48C
max. 90 W
Draco tera 32C
max. 65 W
Draco tera 16C
max. 40 W
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7.6
Environmental Conditions
Operating Temperature
41 to 113°F (5 to 45°C)
Storage Temperature
–13 to 140°F (–25 to 60°C)
Relative Humidity
Max. 80% non-condensing
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7.7
Size
Draco tera 48C
Matrix
443 x 435 x 45 mm (17.4" x 17.1" x 1.8")
Shipping Box
602 x 526 x 154 mm (23.7" x 20.7" x 6.1")
Draco tera 32C
Matrix
443 x 435 x 45 mm (17.4" x 17.1" x 1.8")
Shipping Box
602 x 526 x 154 mm (23.7" x 20.7" x 6.1")
Draco tera 16C
Matrix
443 x 435 x 45 mm (17.4" x 17.1" x 1.8")
Shipping Box
602 x 526 x 154 mm (23.7" x 20.7" x 6.1")
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137
Draco tera
7.8
Shipping Weight
Draco tera 48C
Matrix
4.1 kg (9.0 lb)
Shipping Box
6.0 kg (13.2 lb)
Draco tera 32C
Matrix
4.0 kg (8.8 lb)
Shipping Box
5.9 kg (13.0 lb)
Draco tera 16C
Matrix
3.9 kg (8.6 lb)
Shipping Box
5.8 kg (12.8 lb)
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2012-08-31
Maintenance
8
Maintenance
The Draco tera contains no user serviceable parts inside. Please contact
your dialer or manufacturer, if there is a fault or a problem (see section 10,
page 143).
For the use in a 24/7 operation it is recommended to keep a hot spare
matrix available.
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Draco tera
9
Troubleshooting
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In the following chapters support for problems with the Draco tera matrix is
provided. This help is based as regards content on a functional extender
route. Please ensure before running your extenders with the matrix that
they work over a peer-to-peer connection. This can be supported by the
use of a Cat X or fiber coupler. If you have problems referring to this, the
manuals of the respective extenders will offer support.
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9.1
External Failure
Diagnosis
Possible Reason
Matrix cannot be Fuse at the standard
started
appliance outlet.
anymore.
Measure
 Check fuse.
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9.2
Video Interference
Diagnosis
Possible Reason
Measure
Opening the
OSD not
possible
No OSD jumper set
 Set jumper 11 on the CON unit.
Incorrect video
display
Cable connection
disturbed
 Check the connection, length
and quality of the interconnect
cable to the units.
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9.3
Malfunction of Fans
Diagnosis
Possible Reason
Measure
Fans only run
under full load
Communication to fan
tray is disturbed
 Removal and und reinstallation
of the fan tray
Fans do not
Fans defective
run, LED OK on
 Contact your dialer
Fans do not
Power supply
run, LED OK off
 Check power supply and power
connection
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2012-08-31
Troubleshooting
9.4
Malfunction of Power Supply Units
Diagnosis
Possible Reason
Measure
Matrix cannot
be started
Power supply units not
locked correctly
 Check lock and plug-in of the
power supply units
No power supply
available
 Check, if cables for the power
supply are connected correctly
Power supply units are
not switched on
 Check slide to switch on the
power supply units
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9.5
Network Error
Diagnosis
Possible Reason
Measure
Network
settings are not
assumed after
editing.
Restart of the matrix not
yet completed.
 Do a restart.
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9.6
Failure at the Matrix
Diagnosis
Possible Reason
Measure
Serial control
impossible or
only restrictedly
possible.
Different Baud rate of
CPU and matrix.
 Adapt Baud rate in the matrix
and in the CPU (see Chapter
5.3.2, Page 54).
Serial control via Wrong network cable.
RJ45 port not
possible.
 Use a crossed network cable
Port definitions
as USB 2.0
invalid.
 Do a restart.
Restart of the matrix not
yet completed.
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141
Draco tera
9.7
Blank Screen
1 2
3
3
Rear View
Front View
Diagnosis
Possible Reason
Measure
Monitors
remains dark
after switching
operation
Switching to a CPU Port
without active Source
(computer, CPU).
 Switching to a CPU Port with an
active source (computer, CPU).
LED 1 on or
LED 2 off
Connections CON unit,
matrix and CPU unit.
 Check connecting cables and
connectors. (No cable, cable
break, CPU/CON unit offline,
CPU/CON unit connected to the
wrong port)
LED 3 off
Power supply
 Check power supply units and
the connection to the power
network.
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2012-08-31
Technical Support
10
Technical Support
Prior to contacting support please ensure you have read this manual, and
then installed and set-up your Draco tera as recommended.
10.1 Support Checklist
To efficiently handle your request it is necessary to complete our checklist
for support and problem cases (Download). Keep the following information
available before you call:

Company, name, phone number and email

Type and serial number of the device (see bottom of device)

Date and number of sales receipt, name of dealer if necessary

Issue date of the existing manual

Nature, circumstances and duration of the problem

Involved components (such as graphic source/CPU, OS, graphic
card, monitor, USB-HID/USB 2.0 devices, interconnect cable)
including manufacturer and model number

Results from any testing you have done
10.2 Shipping Checklist
1.
To return your device, contact your dealer to obtain a RMA number
(Return-Material-Authorization).
2.
Package your devices carefully, preferably using the original box.
Add all pieces which you received originally.
3.
Note your RMA number visibly on your shipment.
Devices that are sent in without a RMA number cannot be accepted. The
shipment will be sent back without being opened, postage unpaid.
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11
Certificates
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11.1
CE Declaration Of Conformity
The products listed below in the form as delivered comply with the
provisions of the following European Directives:
2004/108/EG
Council Directive on the approximation of the laws of
the Member States relating to electromagnetic
compatibility
CE Marking 2009
Product list:
K480 Compact Series
The products comply with the following harmonized standards for
Information Technology Equipment:

EN 55022:2006 + A1:2007 (Class A)

EN 55024:1998 + A1:2001 + A2:2003
This declaration certifies the conformity to the specified directives but
contains no assurance of properties. The safety instructions and
installation guidelines noted in this manual shall be considered in detail.
Compliance with the specifications for cable lengths and types is
mandatory.
Manufacturer:
Oberteuringen, 26 January 2010
IHSE GmbH
Maybachstrasse 11
88094 Oberteuringen
Deutschland
The Management
Use in a Domestic Environment
This is a Class A product. In a domestic environment, this product may
cause radio interference in which case the user may be required to take
adequate measures.
144
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Certificates
11.2
North American Regulatory Compliance
This equipment has been found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own
expense.
Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
Shielded cables must be used with this equipment to maintain compliance
with radio frequency energy emission regulations and ensure a suitably
high level of immunity to electromagnetic disturbances.
All power supplies are certified to the relevant major international safety
standards.
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11.3
WEEE
The manufacturer complies with the EC Directive 2002/96/EG on the
prevention of waste electrical and electronic equipment (WEEE).
The device labels carry a respective marking.
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11.4
RoHS
This device complies with the EC Directive 2002/95/EG on the Restriction
of the use of certain Hazardous Substances in electrical and electronic
equipment (RoHS).
The device labels carry a respective marking.
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Draco tera
12
Glossary
The following terms are commonly used in this guide or in video and KVM
technology:
Term
Explanation
AES/EBU
Digital audio standard that is officially known as
AES3 and that is used for carrying digital audio
signals between devices.
Cat X
Any Cat 5e (Cat 6, Cat 7) cable
CGA
The Color Graphics Adapter (CGA) is an old analog
graphic standard with up to 16 displayable colors and
a maximum resolution of 640x400 pixels.
Component
Video
The Component Video (YPbPr) is a high-quality
video standard that consists of three independently
and separately transmittable video signals, the
luminance signal and two color difference signals.
Composite Video The Composite Video is also called CVBS and it is
part of the PAL TV standard.
146
CON Unit
Component of a Draco tera or Media Extender to
connect to the console (monitor(s), keyboard and
mouse; optionally also with USB 2.0 devices)
CPU Unit
Component of a Draco tera or Media Extender to
connect to a source (computer, CPU)
DDC
The Display Data Channel (DDC) is a serial
communication interface between monitor and
source (computer, CPU). It allows a data exchange
via monitor cable and an automatic installation and
configuration of a monitor driver by the operating
system.
Dual Access
A system to operate a source (computer, CPU) from
two consoles
Dual-Head
A system with two video connections
Dual Link
A DVI-D interface for resolutions up to 2560x2048 by
signal transmission of up to 330 MPixel/s (24-bit)
DVI
Digital video standard, introduced by the Digital
Display Working Group (http://www.ddwg.org). Single
Link and Dual Link standard are distinguished. The
signals have TMDS level.
2012-08-31
Glossary
Term
Explanation
DVI-I
A combined signal (digital and analog) that allows
running a VGA monitor at a DVI-I port – in contrast to
DVI-D (see DVI).
Fiber
Single-mode or multi-mode fiber cables
EGA
The Enhanced Graphics Adapter (EGA) is an old
analog graphic standard, introduced by IBM in 1984.
A D-Sub 9 connector is used for connection.
Console
Keyboard, mouse and monitor
CVBS
The analog color video baseband signal (CVBS) is
also called Composite Video and it is part of the PAL
TV standard.
KVM
Keyboard, video and mouse
Mini-XLR
Industrial standard for electrical plug connections
(3 pole) for the transmission of digital audio and
control signals
Multi-mode
62.5µ multi-mode fiber cable or 50µ multi-mode fiber
cable
OSD
The On-Screen-Display is used to display information
or to operate a device.
Quad-Head
A system with four video connections
RCA (Cinch)
A not standardized plug connection for transmission
of electrical audio and video signals, especially with
coaxial cables
SFP
SFPs (Small Form Factor Pluggable) are pluggable
interface modules for Gigabit connections. SFP
modules are available for Cat X and fiber
interconnect cables.
S/PDIF
A digital audio interconnect that is used in consumer
audio equipment over relatively short distances.
Single-Head
A system with one video connection
Single Link
A DVI-D interface for resolutions up to 1920x1200 by
signal transmission of up to 165 MPixel/s (24-bit).
Alternative frequencies are Full HD (1080p), 2K HD
(2048x1080) and 2048x1152.
Single-mode
9µ single-mode fiber cable
S-Video (Y/C)
The S-Video (Y/C) is a video format transmitting
luminance and chrominance signals separately.
Thereby it has a higher quality standard than CVBS.
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147
Draco tera
Term
Explanation
TOSLINK
Standardized fiber connection system for digital
transmission of audio signals (F05 plug connection)
Triple-Head
A system with three video connections
USB-HID
USB-HID devices (Human Interface Device) allow for
data input.
There is no need for a special driver during
installation; "New USB-HID device found" is reported.
Typical HID devices include keyboards, mice,
graphics tablets and touch screens. Storage, video
and audio devices are not HID.
VGA
Video Graphics Array (VGA) is a computer graphics
standard with a typical resolution of 640x480 pixels
and up to 262,144 colors. It can be seen as a
follower of the graphics standards MDA, CGA and
EGA.
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12.1
148
Matrix specific Glossary
Term
Explanation
Auto Disconnect
Matrix function that allows an automatic disconnect
between a console and a CPU, if OSD is opened via
this console.
Auto Logout
Matrix function that describes the duration of
inactivity after the user haws been logged out from
the OSD at this console.
CON Device
Logical term that summarizes several physical
extenders to switch more complex console systems
via matrix.
CON Timeout
Matrix function that allows an automatic disconnect of
the own console from the connected CPU after a
predefined time.
Console ACL
Console Access Control List is a list that shows the
respective switching rights for the various consoles.
CPU Auto
Connect
Matrix function that allows an automatic connection
establishment between the own console and a
random CPU that is available.
CPU Device
Logical term that summarizes several physical
extenders to switch more complex CPU systems via
matrix.
2012-08-31
Glossary
Term
Explanation
CPU Timeout
Matrix function that allows the user to disconnect
after a predefined period of time of inactivity from the
respective CPU.
EXT Unit
Part or extender board of a CON or CPU unit with a
connection to the matrix. A CON or CPU unit can
consist of several EXT devices.
Force Connect
Matrix function that allows to switch with the own
console to a CPU that is already used and in doing
so to take keyboard and mouse control. The
connected console so far loses K/M control, but
keeps video.
Force
Disconnect
Matrix function that allows to switch with the own
console to a CPU that is already used and in doing
so to take KVM control. The connected console so
far loses complete KVM control.
Java Tool
Java based control and configuration tool for the
Draco tera matrix.
Keyboard
Connect
Matrix function that allows taking over the keyboard
control of an inactive console.
Macro Keys
Programmable keys that can execute a stringing
together of commands to the matrix.
Mouse Connect
Matrix function that allows taking the mouse control
of an inactive console.
Non-BlockingAccess
Matrix configuration where no user can be disturbed
by an activity of another user.
OSD Timeout
Matrix function that closes the OSD automatically
after a predefined period of time of inactivity.
Release Time
Matrix function that allows a console that is
connected with the same CPU to release the K/M
control after a predefined time.
Service Mode
Defined maintenance condition that allows updating
of extenders that are connected to the matrix.
Tie-Line
Communication connection to and between
extension modules in a network environment.
User ACL
User Access Control List is a list that shows the
respective switching rights fort he various users.
Video Sharing
Matrix function that allows switching from the own
console to any CPU with video.
=== Ende der Liste für Textmarke Inhalt ===
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