User Guide
TELSTRA EASYTOUCH® DISCOVERY 3
3G MOBILE PHONE
USER MANUAL
Copyright © 2011. All rights reserved.
No part of this publication may be excerpted, reproduced, translated or utilized in any form or by any means,
electronic or mechanical, including photocopying and microfilm, without the prior written permission of ZTE
Corporation.
The manual is published by ZTE Corporation. We reserve the right to make modifications on print errors or
update specifications without prior notice.
Version 2.0
October 2011
1
LET’S GET THIS SHOW ON THE ROAD
You must be excited about your brand new Telstra EasyTouch® Discovery 3.
You’ll soon be chatting, texting and sharing photos on the go.
This guide will help you get to know your mobile phone and all the fancy things
it can do. So you get the most out of your new Telstra EasyTouch® Discovery 3,
set aside some time to explore and play around with all its features.
By the way, your brand new phone is Blue Tick approved which means it’s
recommended for rural and regional handheld coverage.
Before you get started ensure you have an active Telstra Next G® SIM card.
2
WHAT’S INSIDE
04 Getting to know your mobile phone
09 Getting Started
19 Contacts
22 Messages and Emails
30 Extra Features
36 Troubleshooting, Technical and Warranty
46 Extra bits you should know
3
GETTING TO KNOW YOUR MOBILE PHONE
Earpiece
Main Display
Left & Right Soft Keys
Performs the function
shown on the display
Call Key
Dial a number, answer a
call, show Call History
Video Call Key
* Key.
Access text symbols.
Insert a Pause or Wait
command.
Arrow Keys, OK Key
Use the Arrow Keys
to navigate &
access shortcuts.
OK to confirm.
Power / End Key
Hold down to power
On or Off.
Press to End a call.
Speaker key
C Key
Step back in
menus.
# Key
Switch to Meeting Mode
Change text modes
Microphone
4
GETTING TO KNOW YOUR MOBILE PHONE
Camera
Volume Keys
Headset
&
Charging
Camera
button
Thumb catch to open the battery cover
5
INFORMATION BAR ICONS
3G Signal Strength
Battery Level Indicator
GSM Signal Strength
Alarm is set
EDGE Signal Strength
Missed Call
New SMS Message
Bluetooth ON
Message Memory is Full
Bluetooth h/s connected
New MMS Message
Silent Mode
New Wap Push Message
Vibrate mode enabled
New E-mail
Call Forward is active
Headset Mode
Data channel active
(GPRS)
Headset and Vibrate Mode
High Speed data access
Car Kit connected
Roaming
Airplane Mode
Memory card is inserted
6
MENU QUICK REFERENCE GUIDE
7
MENU QUICK REFERENCE GUIDE CONTINUED
8
GETTING STARTED
1. OPEN THE BACK COVER AND INSERT SIM CARD
Open the back cover using the thumb catch at the base of the handset.
Insert the SIM card with the gold chip facing down and the slanted edge on the
bottom right as shown. Carefully slide it under the silver bar.
IF YOUR HANDSET DISPLAYS:
Enter Handset unlock code
The default code is 0000
Enter (U)SIM PIN Code
Enter the PIN supplied with your SIM card
No (U)SIM detected
Check the SIM is inserted correctly.
Enter PUK code
Contact your Service Provider
9
2. INSERT THE BATTERY
1. Insert the battery as shown by lining up the gold bit on the battery with the
gold spikes on the handset.
2. Press the battery down flush into the case
3. Line the back cover up from the top
4. Press down to close the case.
10
3. SWITCH THE PHONE ON OR OFF
To switch the phone ON press and hold the red key
up.
To switch the phone OFF press and hold the red key
screen appears or until the screen switches off.
until the screen lights
until the shutdown
Enter SIM PIN code – supplied with your SIM card.
When you first switch your handset on or insert a new SIM card you are asked if
you want to import your contacts.
Select Yes when prompted to import SIM card contacts to the handset memory.
Handy Hint
Before you can import your contacts to your new phone, you’ll need to make sure
they’re saved to the SIM card.
11
CONNECT THE CHARGER
The plug and socket are shaped so they will only fit together one way.




Open the charging port on the right hand side to insert the charging lead
Do NOT use excessive force which may damage the USB port.
Physical damage to the USB port is NOT covered by warranty.
The phone can also be charged by connecting it to a
computer using the USB lead supplied.
 A sound is played when the charger or USB cable is
inserted into the handset.
NOTES ABOUT CHARGING


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
Only use the AC charger and USB lead supplied.
Normal charge time is 3-4 hours. Do not leave on charge for more than 24hrs.
When not using the phone for long periods remove the battery.
Charge the battery between 0°C~45°C. Charge the battery promptly when flat.
With poor network conditions (less than 2 bars) battery life is reduced.
To maximise battery life turn off Bluetooth and limit multimedia functions.
Battery life is improved after a few charge / discharge cycles.
The phone can be charged in the ON or OFF state: When OFF “Charging battery”
is displayed. When ON the battery icon animates until charged.
12
HOW TO NAVIGATE THE MENU
The main menu is a list of items to access features on the phone.
From the home screen press OK to access the main menu. Use the arrow keys
to move up and down the menu list and press OK to select.
Handy Hint
Use the right soft key to select the bottom right hand of the screen and use the
left soft key to select the bottom left hand of the screen. Refer to page 4 for
location of soft keys.
13
SHORTCUTS
From the home screen press the arrow keys to launch the default shortcuts:
My Place
Messages
Alarm
Contacts
Handy Hint
Change default shortcuts: Menu > Settings > Handset > Shortcut keys
HOW TO SET THE TIME AND DATE
The time and date is set automatically from the network. It takes a few seconds
to update when the phone is first switched on. Select Menu > Settings >
Handset > Time & date to change to 12 or 24 hr format or to switch off
automatic update to manually set the time & date.
14
HOW TO CHANGE THE RINGTONE
 Select Menu > Settings > Profiles
 Choose one of four profiles which can be customised with individual settings
 Use up and down arrow keys to scroll through and press right soft key to edit
the highlighted profile. Select general for default profile
 Press the centre key to modify voicecall ringtone
 Press centre key to open the audios folder
 Press centre key to open ring folder or open My Audio to choose songs that
have been manually loaded
 Use up and down arrow keys to scroll through list of ringtones
 Press centre key to set ringtone
HOW TO ADJUST RINGTONE VOLUME

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Select Menu > Settings > Profiles
Press right soft key to edit highlighted profile
Scroll down to option 3 for ring volume
Press centre key to modify
Scroll up and down to select volume level
Press centre key for ok
15
HOW TO MAKE A VOICE CALL
 Enter the number on the keypad or select the downward facing arrow key to
access shortcut to contacts. Then press the green
key to make the call.
to activate Speaker (Handsfree) mode during a call
 Press the Speaker key
 Press the red key
to end the call.
Handy Hint
The volume keys on the left hand side of the phone can be used to increase or
decrease the volume of the person on the other end only during a call.
HOW TO ANSWER AN INCOMING CALL

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


or OK to answer the call,
Press the green key
Press the Speaker key
to activate Speaker (Handsfree) mode.
Press the red key
or Reject to end the call.
Set open flip to answer from Menu > Settings > Call > Answer Call
Note that if voicemail is active pressing reject forwards the call to voicemail.
16
CALL FEATURE SUMMARY
Check the table below to quickly find the Call Feature you require:
FUNCTION
DESCRIPTION
MENU SELECTION
Automatic call
answer (flip)
Call a Contact
Enable automatic call answer
when opening the flip.
Access your Contacts list and
dial directly from your chosen
Contact.
Call Barring
Restrict various categories of
incoming or outgoing calls.
Divert incoming calls to another
number.
Show or hide your number when
making calls.
During a call pips indicate an
incoming call. Press Options to
switch calls.
Press the Green Call Key for the
Call History list. Press again to
redial.
Menu > Settings > Call >
Answer Call
Down Arrow Key >
Scroll up or down to
chose a Contact > Call
Key
Menu > Settings > Call >
Call barring
Menu > Settings > Call >
Call divert
Menu > Settings > Call >
Caller ID
Menu > Settings > Call >
Call waiting
Call Divert
Caller ID
Call Waiting
Last number
redial
Call Key
, Call Key
17
FUNCTION
DESCRIPTION
MENU SELECTION
Missed Calls
Alert
Hear an alert tone at your
specified interval to remind you
of a missed call.
Narrow down your Contacts list
by searching for the Contact
name
Set your Contacts to be called
directly from the idle screen.
Menu > Settings >
Handset > Missed calls
alert
Down Arrow Key > press
the letter keys eg. 5 for
‘J’ to find John
Menu > Contacts >
Select the Contact >
Options > Scroll down >
Speed Dial
During a call (or call
set-up) press Speaker
key
From the idle screen
press and hold a
number key.
Search your
Contacts
Set Speed Dial
Speakerphone
Use hands-free or in loud
speaker mode.
Speed Dial Call
Press and hold the
corresponding key on the
number pad to quickly call a
Speed Dial Contact.
Enter the number on the keypad
and press the Green Call Key.
Voice Call
Volume
Use the side Volume keys to
adjust the volume during a call
Enter the number,
.
Press
to End the
call
During a call press the
side volume keys.
18
CONTACTS
There are some numbers that you may want to call again and again so it makes
sense to add these to your Contacts. You can then access these numbers
quickly and easily and add special features such as Speed Dialling, a dedicated
Ringtone and a Photo.
When you insert a new SIM card the phone will ask if you want to import your
Contacts. Select Yes when prompted to import your SIM card contacts into the
handset memory.
Check the table below to quickly find the Contact Feature you require:
FUNCTION
DESCRIPTION
MENU SELECTION
Add a Contact
from a received
call
Access your All Calls list and
create a new Contact from an
incoming call record
Press the Call Key
> Select the call record
> Options > Save
Add a Contact
from an SMS
Go to your Inbox and select the
required SMS. Highlight the
number or object then select
‘Use item’ from the Options
menu
Menu > Messages >
Inbox > OK to view the
SMS > Options > Use
item > Insert contact
19
FUNCTION
DESCRIPTION
MENU SELECTION
Back up or Copy
Contacts to your
SIM card
Saving Contacts to your SIM
card creates a back up and you
can copy these to another device
Menu > Contacts >
Options > Advanced >
SIM card management >
Copy Contacts to SIM
Copy Contacts
from a SIM card
Insert the SIM card. Say ‘Yes’
when prompted to Copy
Contacts from the SIM to the
handset.
Enter the number on the keypad,
press the left soft key to Save
Search for a Contact. Scroll or
use the letters on the number
pad
Menu > Contacts >
Options > Advanced >
SIM card management >
Copy Contacts from SIM
Number Entry >
Options > Save number
Menu > Contacts >
Scroll down or press a
letter key to search. eg
press 5 for ‘J’
Menu > Contacts >
Select the Contact
(stored on the handset)
> View > Edit > Select
the feature to add, Edit
> Navigate to the folder
> Select & Save.
Enter a new
Contact
Search your
Contacts
Set a unique
Ringtone or
image to a
Contact
Add an existing image &
ringtone to a Contact. The
Contact must be stored in the
handset memory (see Copy
Contacts from SIM ).
20
FUNCTION
DESCRIPTION
MENU SELECTION
Speed Dial
Quickly call your favourite
contacts by holding down a
number key on the keypad.
From the idle screen press and
hold the number key to Speed
Dial your contact.
Menu > Contacts >
Select the Contact >
Options > Set speed
dial > Allocate the
Contact to a free
number key.
CONTACT ICONS
The arrow indicates this
contact has additional
numbers
Contact is stored on the
Phone
Contact is stored on the SIM
Contact is stored in the Mobile
field
Contact is stored in the Work field
Contact is stored in the Fax field
Contact is stored in the Home field
Default Telstra Contacts, eg Sensis
Contact has an Email address
21
MESSAGES AND EMAILS
HOW TO SEND A TEXT MESSAGE (SMS)
 Press the left arrow key to access shortcut for Messages (or select Menu >
Messages)
 Press OK for Write message
 Enter the phone number directly or press OK to select Contacts
 Select the Contact then press OK to Mark. Multiple contacts can be selected if
required.
 Press the left soft key for Done when you have selected the required contacts.
 Press the down arrow once to move the cursor into the text field.
 Type the message using the letter keys on the keypad.
 Press the OK to send the message.
HOW TO VIEW A RECEIVED TEXT MESSAGE
 The envelope icon
on the information bar indicates a new SMS message.
The message alert tone and vibrate activate depending on the current profile
setting. Press OK to view.
 The envelope icon will clear once all unread messages have been viewed.
 Navigate to the Inbox (Menu > Messages > Inbox >View) to view received
messages.
22
HOW TO TYPE USING THE KEYPAD
 The letters of the alphabet are arranged on the keys from 2-9. Whenever you
are in a text entry mode, to enter a name, send a message or write a note, the
handset changes to letter mode.
 The letters written on the number keys are entered depending on how many
times you press the key. Example, to write the name John, you press the 5 key
once for J, then press the 6 key three times for O, press the 4 key twice for H
and then the 6 key twice for N. Eg. 55,666,44,66.
 To insert a space press the 0 key. To delete letters press the C key.
 Press the 1 key for common punctuation marks. Press the * key for special
characters.
 If using predictive text you only need to press the key once for each letter. For
more information on using predictive text turn to page 25.
Handy Hint
In Multi-tap modes (Abc, abc, ABC) if the next letter is on the same key, wait
until the cursor appears or press the Right arrow to move the cursor on.
23
Handy Hint
To change between normal typing mode and predictive text press the # key and
select Abc for normal mode or eZiEng for predictive text. Use the Arrow Keys to
scroll up or down and OK to select. The selected text mode will be displayed in
the top right hand corner. For more Information on mode types refer to the table
below:
TEXT MODE
FUNCTION
eZiEng
Predictive Text
abc
Small case
Abc
Starts sentence with capital
ABC
Capitals
123
Numbers
English
Select Language
24
HOW TO USE PREDICTIVE TEXT
Predictive text allows words to be entered more efficiently using a single key
press for each letter, as opposed to multiple key presses in Abc text mode.
 Predictive text uses a built-in dictionary to match possible words.
 When a word is underlined press the # key to raise the case. Eg. dave > Dave
 Use the arrow keys to choose from available words and press OK to confirm or
choose Spell Word to insert a new word and save to My Words. Unknown words
default to Spell Word.
HOW TO ADD WORDS TO THE BUILT IN DICTIONARY (MY WORDS)
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
From predictive text mode enter words directly by choosing Spell Word?
From the text entry screen press the Options key and select My Words
The first time you use My Words press OK to Add a new word
Type the new word using the ABC, abc or 123 modes then press OK to Save
In My Words press the Options key to Edit, Delete or Delete all words.
Handy Hint
If your text message exceeds 160 characters you will be charged for multiple
text messages. Letters, symbols and spaces count as characters.
25
SPECIAL CHARACTERS
€\│
[]{}
…
Each time one of these symbols is used 2 standard SMS characters
are transmitted.
This symbol is not part of the standard SMS character set. Each time
one of these symbols is used the entire message is converted to
Unicode. The maximum number of Unicode characters per SMS is 70.
HOW TO SEND A MULTIMEDIA MESSAGE (MMS)
Use a multimedia message to send pictures, music or video files.
You can also send an MMS directly to an Email address.
Handy Hint
Sending a MMS is similar to a text message. The main
difference is adding media. This can be done by
selecting: Options > Insert > Choose Media > OK

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Select Menu > Messages > Write Message
Enter the phone number, email address
Press OK for Contacts
Press the down arrow to enter the main message body
From the text area press Options to Insert an Image, Audio or Video
Browse the folders to select the required file. Press OK
When finished press OK to Send.
26
Handy Hint
Each ‘page’ can only contain one image, one audio, or one video file. To add more
than one file select Options to add a new page.
HOW TO RECEIVE A MULTIMEDIA MESSAGE (MMS)




Menu > Messages > Inbox
When receiving an MMS you get a standard message alert. Press OK to View.
Press Retrieve to download the message attachment.
When the attachment has downloaded press the Left Soft Key for Options.
Choose Use Item to Save the file into File Manager
WAP PUSH MESSAGES
Menu > Messages > Message Settings > Multimedia msg. settings > Push
Message – Accept or Reject
 A WAP push message is a formatted SMS that usually directs to a website.
 WAP Push Messages are indicated by the
icon on the main display
 Use the Browser to view Push Messages. Set to Reject to disable Push
Messages.
27
HOW TO SEND AN EMAIL
First you need to set up your account and configure the details:
Menu > Messages > Email > Email settings > Mailbox > Options > Edit - Consult
your Email provider for the correct details if required.
 Add your username, password and Email address
 The username and email address should be the full address:
[email protected]
 Configure or add alternate providers (eg internet based mail) from the available
selections.
SENDING AN EMAIL







Menu > Messages > Email > Write email
Enter the sender address e.g. [email protected]
Press the down arrow to access the copy field
Press the down arrow to access the subject field
Press the down arrow to enter the text field
From the text field press Options to Insert attachments
Browse to the appropriate folder to add the attachment
When you are finished press OK to Send.
28
HOW TO RECEIVE AN EMAIL
Configure the Email client with your personal settings as above.
Menu > Messages > Email > Mail Inbox to retrieve new emails.
HOW TO SETUP AUTOMATIC EMAIL RETRIEVAL
Menu > Messages > Email > Email settings > Automatic retrieval
Set your required polling time interval to check the server for new Email
messages.
WHAT ARE USER FOLDERS?
User folders can be used to file your incoming SMS, MMS and Email messages
 Menu > Messages > Message folders or
 Menu > Messages > Email > Email folders
 Rename your folders if required eg Work, Personal etc.
29
EXTRA FEATURES
FUNCTION
DESCRIPTION
MENU SELECTION
Alarms
Set and edit alarms
Right arrow key or
Menu > Tools > Alarm > Edit
Auto power On
/ Off
Set the handset to
switch on or off at
certain times.
Menu > Settings > Handset > Auto
power ON/OFF
Backlighting
Brightness
Bluetooth
Calculator
Calendar
Set the backlighting
timer
Menu > Settings > Screen>
Backlight timer
Change the display
brightness
Menu > Settings >
Screen>Brightness
Switch on, search and
connect to compatible
devices nearby. Used for Menu > Settings > Bluetooth
file transfer, wireless
headsets and car kits
Apply basic maths
Menu > Tools > Calculator
calculations
View and set calendar
Menu > Tools > Calendar
events.
(Maximum of 500 events)
30
FUNCTION
DESCRIPTION
Call Logs
View your calls history
Camera
Use the camera
Conversion
Tool
CTM
Delete text
Download
location
File Manager
Flight Mode
FM Radio
Convert currency,
temperature, length,
weight and area.
Connect to a teletype
device
Press the C key to clear
text
Sets the default storage
when using a memory
card
Access and manage
your files
Switch off all radio
functions
You need to insert your
headphones for the FM
radio
MENU SELECTION
Menu > Calls. Shortcut: Press the
Call Key
Menu > Multimedia > Camera or
press and hold the side camera
key, use the arrow keys to toggle
to video mode.
Menu > Tools > Converter
Menu > Settings > Handset > CTM
C key for delete, in any text mode
Menu > Settings > Handset >
Default memory
Menu > Files
Menu > Settings > Handset >
Flight mode
Menu > Multimedia > FM radio
31
FUNCTION
DESCRIPTION
MENU SELECTION
Games &
Apps
Access the games and
applications area
Menu > Multimedia> Games &
Displayed during start
up
Global Positioning
System, use for location
finding
‘P’ inserts a 3 seconds
delay.
‘W’ waits indefinitely
until you enter the next
character.
Used to dial extension
numbers & for phone
banking
Menu > Settings > Screen >
Greeting
Set the keypad
Menu > Settings > Screen >
Keypad backlight
Greeting
GPS
Insert a Pause
or Wait
character
while dialling
Keypad light
Keypad
sounds
backlighting
Apps
Menu > Tools > GPS
When dialling manually press
the * key three times for a Pause
or four times for a Wait. ‘P’ and
‘W’ can also be saved in Contact
numbers.
Menu > Settings > Audio >
Control the keytones
Keypad sounds
32
FUNCTION
DESCRIPTION
MENU SELECTION
Lock Code.
The default is
0000
Switch on the handset
code to protect the
handset.
Change the incoming
message tone
Menu > Settings > Security >
Activate security codes > Handset
code
Menu > Settings > Audio >
Message tone
Play your audio files
Menu > Multimedia > Music
Display your name on
the idle screen
USB is used for Join Me
and modem functions.
Use Bluetooth for dial
up networking over
Bluetooth
Menu > Settings > Screen >
Owner name
Message Tone
Music
Owner name
PC
Connection
Photos
PIN Code
Profiles
View your pictures
Set your start up PIN
code
(This protects the SIM
card)
Group handset
behaviours for ringing,
vibrate etc.
Menu > Settings > Network
settings > PC Connection
Menu > Multimedia > Photos &
pictures > All images
Menu > Settings > Security >
Activate security codes > PIN
code
Menu > Settings > Audio > Audio
profile
33
FUNCTION
DESCRIPTION
MENU SELECTION
Restore
Restore your phone to
Menu > Settings > Handset >
Defaults
factory default settings
Restore device > 0000
Change the incoming
Menu > Settings > Audio > Audio
ring
Profile > Edit > Voicecall ringtone
Ringtone
Screensaver
Shortcut Keys
Silent Mode
Speakerphone
Stopwatch
Set screen savers:
1)Heart, 2)Turbines,
3)Stars
Customise the four
arrow keys to your
preferred features
Quickly engage Silent
mode
Use hands-free or loud
speaker mode
Activate the stopwatch
timer
Compatible with
T-Mode
Tele-coils or T-mode for
hearing aids
Menu > Settings > Screen> Set
screensaver
Menu > Settings > Handset >
Shortcut keys
Long Press the # Key
During a call (or call set-up)
press the speaker key
Menu > Tools > Stopwatch
Menu > Settings > Handset >
T-mode
34
FUNCTION
DESCRIPTION
MENU SELECTION
USB Mode
Select mass storage
mode to access the
microSD memory card (if
fitted).
Select PC suite mode to
use the Join Me
computer program
Menu > Settings > Network
settings > USB Mode
Vibrate Mode
Switch on vibrate mode
Video Camera
Use the video camera
View Videos
View your videos
Voice
Recorder
Record voice memos
Wallpaper
World clock
Menu > Settings > Audio > Audio
profile > Edit > Ringing type
Menu > Multimedia > Video
Camera or press and hold the
side camera key, use the arrow
keys to toggle to video mode.
Menu > Multimedia > Video
player > All videos
Menu > Multimedia > Voice
recorder
Set your background
Menu > Settings > Screen >
image
Wallpaper
Access the world clock
function
Menu > Tools > World clock
35
ADVANCED FEATURES
HOW TO USE GPS
Menu > Tools > GPS.
Go to GPS Settings to enable this feature, then My
Location.





GPS requires signals from 3 satellites and can take several minutes to acquire.
Reception is reduced in city areas. You need a clear view of the whole sky.
The signal strength may be reduced in vehicles, indoors or in overcast weather.
The antenna is in the top of the phone. Avoid blocking it with your hand.
It is not recommended to utilise stand alone GPS for mission critical
applications.
 Regular use of GPS positioning will increase battery consumption.
 Location information can be sent via SMS or MMS.
36
WHAT IS JOIN ME PC AND MAC CONNECTION SUITE?
Join Me is used to connect your phone to a computer. Once installed use Join
Me to manage contacts, messages and calendar functions. It can also connect
to the internet and transfer music / picture files. Please insert the DVD before
connecting your phone, then Browse to the Join Me folder.
 The software is compatible with Windows 7, Vista, XP and MAC OS 10.4 above.
 The software may not run in all environments, or in conjunction with other
software. Multi-boot systems are not supported
 The software should be installed and run with the Administrator login
 Please read the DVD Join Me Help file or see our web site
http://www.zte.com.au
 Calendar functions can only be synchronised in day view or list view mode.
37
TROUBLESHOOTING, TECHNICAL AND
WARRANTY INFORMATION
TROUBLESHOOTING AND FAQS
Please check the manual thoroughly before contacting your service provider.
SYMPTOM
No incoming ring
or alarm tone
(No) key tones when
pressing keys
How do I extend the
incoming ring time?
How do I change the
Ringtone?
A phone number
cannot be dialled
RESOLUTION
Check the ring tone and ring volume settings under
Profiles
Check the handset is not muted (Long press the #
key)
Check the key tone settings in the current profile.
Menu > Settings > Audio > Keypad sounds
This is not a handset setting. Please contact your
Service Provider to extend the ringing time.
Menu > Settings > Audio > Voicecall ringtone > Audio
> Ringtone, or browse to you own audio files. Use
Join Me to transfer your own music onto the
handset.
Check for network coverage.
Check whether any call restrictions are set.
Menu > Settings > Call > Call Barring
38
SYMPTOM
MMS messages
cannot be sent or
received
How do I change to
Predictive Text?
How do I enable the
Flip to answer calls?
I cannot connect to
Join Me
My phone is slow to
respond, handset
storage problems
The battery
discharges quickly
RESOLUTION
Your subscription does not include data services.
Check with your service provider.
Press the # key to toggle between different text
modes.
Go to Menu > Settings > Call > Answer call
Check: Menu > Settings > Network settings > PC
connection > USB. See the Join Me User Guide on
your DVD.
Uninstall and re-install the DVD software
See FAQ’s at http://www.zte.com.au/ for more
assistance
Restart your phone to refresh the memory.
Delete or archive old SMS messages and other
content.
Restore default settings:
Menu > Settings > Handset > Restore device > 0000
Possible network coverage issue. Check the signal
strength. With only 1 or 2 bars the battery has to
work harder to maintain network contact. Limit
multi-media and Bluetooth usage to save power.
The battery may be worn out.
39
SYMPTOM
I cannot charge the
phone
How do I enter text in
an SMS?
How do I configure
my Email?
The handset
switches off after
charging.
The handset
switches on
automatically
My phone is not able
to connect to other
Bluetooth devices
RESOLUTION
Examine the charging port and make sure it is not
damaged.
Remove the battery, clean the contacts and check it
is inserted correctly. The battery may be worn out.
Tip: Charge the phone using the supplied USB cable.
Menu > Messages > Write message. Enter the phone
number then press the down arrow and enter words
using the keypad.
Menu > Messages > Email > Email settings > Mailbox.
Choose your mail provider and make sure you add all
the correct details for your account.
Consult your Email provider for more information.
The handset is charging in the off state. Press and
hold the Red key to switch the handset ON or charge
it while it is ON .
An alarm or calendar event switches the handset on
automatically.
Turn Bluetooth on. Set visibility to Show. Possible
compatibility issues. Manufacturers incorporate
different Bluetooth profiles. Not all functionality is
supported.
40
I cant get my Join Me
calendar to sync
This can only be done from the list view. Change to
list view and then try again.
Web pages are not
displayed clearly
Change Smart fit mode in Menu > Tools > Browser >
Browser settings > Advanced settings.
ERROR MESSAGES
MESSAGE
SOLUTION
No (U)SIM detected
Check a valid (U)SIM card is inserted
See Getting Started
Enter PIN code
Enter the correct PIN code supplied by your service
provider
Enter PUK code
Contact your service provider to get the PUK code
Enter handset lock
code
The default handset lock code is 0000
File does not exist or
is in the wrong
format
Check the file type is supported by the handset.
On your PC or MAC, make sure the file is closed.
Re-send the file using Join Me or Bluetooth transfer.
Insufficient Memory
Handset memory is full. Delete unwanted files,
messages, emails & videos to create more user space.
41
TECHNICAL SPECIFICATIONS
Network
Compatibility
Dimensions
Features
Battery
Continuous
idle time*
Continuous
talk time*
Charge time
Battery Life
Files Types
Bluetooth 2.0
3G UMTS 850, 1900, 2100 MHz with HSDPA 3.6Mbps data.
2G GSM 850, 900, 1800, 1900 MHz
L×W×H : Approx 99.6 x 51.4 x 16.2mm. 105g including battery
MP4 video, MP3 audio, 3MPixel front and 0.3MPixel rear
camera, USB, JAVA, 2.4” 262K colour TFT daylight viewable
display with 240 x 320 pixels, MMS, Email, Calendar,
Speakerphone, Voice Recorder, Stereo Bluetooth 2.0, FM
Radio , 3.5mm audio jack, CTM, 130MB internal memory,
microSD external memory expandable to 32GB, GPS,
compatible with Tele-Coils (T-Coil).
900mA hours, Lithium ion (Li-ion)
Up to 200 hours - based on ideal network conditions
Up to 120 minutes talk time - based on ideal network
conditions
Approximately 3-4 hours
Approximately 400 charge cycles
JPG, BMP, GIF, MP3, WAV, MID, WMA, MMF, AMR, MP4, 3GP,
TXT
HSP, HFP, GOEP, A2DP, FTP, PBAB, AVRCP
42
SUPPORT INFORMATION
 For Warranty Service directions please consult your Service Provider or your
Retailer.
 All calls for PIN number enquiries, Network problems, Web Access, Account
and Billing Information, (U)SIM card registration and other general enquiries
should be directed to your Service Provider.
WARRANTY INFORMATION
The warranty does not apply to defects or errors in the product caused by:
(a) Normal wear and tear
(b) Misuse including mishandling, physical damage, improper installation –
including battery, and unauthorized disassembly of the product.
(c) Water, exposure to solvents or any other liquid damage.
(d) Any unauthorised repair or modification.
(e) Power surges, lightning, fire, flood or other natural events.
(f) Use of the product with unauthorized third party products such as generic
chargers.
(g) Any other cause beyond the range of normal usage for products.
The End User shall have no right to reject, return, or receive a refund for any
product under the above-mentioned situations.
Note: Consult the warranty card for full information
43
SAFETY AND GENERAL INFORMATION













The handset contains delicate electronic circuitry, magnets and battery
systems. You should treat it with care and pay attention to the following points:
Handle the handset with care. Do not drop or throw the handset.
Do not immerse in any liquid. The handset contains a liquid detection sticker
and the warranty will be voided by any liquid damage.
Do not place the handset near computer disks, credit cards, and other
magnetic media. The information may be erased or damaged.
Do not leave the handset or battery in direct sunlight or where temperatures
could exceed 45°C.
Keep the handset, battery & charger away from children.
In the unlikely event of a battery leak avoid contact with your eyes or skin. Flush
with water and consult a doctor.
Observe and obey warning signs at petrol stations, airports and hospitals.
The operation of some medical electronic devices, such as hearing aids and
pacemakers, may be affected by the handset.
Take care not to allow metal objects such as coins or keys to contact the
battery terminals.
Do not dispose of batteries in a fire.
Do not throw used batteries into household rubbish, return them to a recycling
point
Only use the supplied charger.
Be careful not to pierce the battery with sharp objects.
44
 Do not use damaged batteries.
 Do not disassemble or modify the battery.
 Stop using the battery if abnormal heat, odour, discolouration, deformation, or
abnormal condition is detected during use, charge, or storage.
 Do not put the battery in your mouth.
 Only use original replacement batteries.
 Do not attempt to dismantle the handset or any of its accessories.
 Do not place the handset close to the edge of a table in case it moves when set
on vibrate mode.
 Do not put the handset into a microwave oven, dryer, or high-pressure
container.
 Don’t use the handset immediately after a sudden temperature change eg.
from an air conditioned environment to high temperature and humidity outside.
Condensing moisture can cause internal damage. Switch off and leave for 30
minutes before use.
 Do not use the handset while driving or operating other machinery.
 Do not use the handset where blasting is in progress.
 Switch the phone off when boarding aircraft.
 Do not leave the handset at the bottom of a bag where it may be damaged by
sharp objects.
 At high volume, prolonged listening to audio devices can cause hearing loss.
 Do not leave the handset discharged or disconnected for a long time, otherwise
your personal data may be lost.
45
 Remember to make backup copies of all important data on the handset.
 Take care when the phone is in your pocket. Sitting down may damage the
handset.
 It is normal for the handset to become warm while the battery is being charged.
 Under poor network conditions battery life is considerably reduced.
 When the battery is thrown away cover the terminals with insulating tape.
 Please recycle the packaging
 Emergency service coverage is dependant on network availability and battery
status.
 It is always good practice to switch off the handset regularly.
 Do not expose the handset to oils or solvents.
 An alarm will switch the handset on at the prescribed time.
46
EXTRA BITS YOU SHOULD KNOW
PC SOFTWARE REQUIREMENTS
Join Me PC Software included supports Microsoft Windows 7, Vista (32 and 64
bit), XP with Service Pack 2 & 3. A limited version of Join Me is supplied that
supports MAC OS 10.5 & 10.6
ZTE cannot guarantee that third party hardware or software is compatible with
this product.
LIMITATION OF LIABILITY
ZTE shall not be liable for any loss of profits or indirect, special, incidental or
consequential damages resulting from or arising out of or in connection with
using this product, whether or not ZTE had been advised, knew or should have
known the possibility of such damages. The user should refer to the enclosed
warranty card for full warranty and service information.
RF SAFETY INFORMATION
The handset has an internal antenna located at the top of the phone. For
optimum performance with minimum power consumption do not cover the
antenna area with your hand. Hold the handset between thumb and finger in
the middle of the device. Covering the antenna affects call quality, may cause
the handset to operate at higher power level than needed, and may shorten talk
and idle times.
47
RADIO FREQUENCY ENERGY
The handset is a low-power radio transmitter and receiver. When switched on it
intermittently transmits radio frequency (RF) energy (radio waves). The
transmit power level is optimized for best performance and automatically
reduces when there is good quality reception. Maximum power is only used at
the edge of network coverage so under most circumstances the power output is
very low. Under poor network conditions the phone transmits at a higher power,
may get hot and have a significantly shorter battery life.
DECLARATION OF CONFORMITY - SAR (SPECIFIC ABSORPTION RATE)
We declare that the product(s) detailed in this manual, and in combination with
our accessories, conform with the essential requirements of The Radio
Communications Standard (Electro-magnetic Radiation Human Exposure)
2003 and the Australian Communications and Media Authority Section 376 of
the Telecommunications Act 1997. The highest value SAR recorded for this
device is 1.06W/Kg.
N14945
48
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