Giant Water Heater Owner's Manual

RESIDENTIAL ELECTRIC WATER HEATER

OWNER’S MANUAL

Ø22''

2 1/8''

45.0°

45.0°

48 3/4''

DANGER

If the information in these instructions is not

AVERTISSEMENT

• DO NOT REMOVE the element and thermostat access cover before the power to the water heater is turned “OFF”.

• DO NOT ATTEMPT to repair or replace any of the electrical components installed on the water heater before the power to the water heater is turned “OFF”.

• DO NOT USE the water heater on a voltage other than that specified on the water heater rating plate.

• DO NOT CONNECT the power supply wiring to anywhere other than the main power connection on the water heater.

• DO NOT TURN ON the power to the water heater unless it is completely filled with water.

• DO NOT DRAIN the water heater unless the power to the water heater has been turned “OFF”.

• DO NOT STORE or use gasoline or other flammable vapours and liquids in the vicinity of this or any other appliance.

WHAT TO DO IF YOU SMELL SMOKE

• Immediately turn

“OFF” the power to the water heater.

• If after turning

“OFF” the power the smoke continues, call your local fire department.

• When the smoke has stopped, call a qualified service technician to identify and repair the problem.

IMPORTANT

READ THESE INSTRUCTIONS CAREFULLY BEFORE BEGINNING THE INSTALLATION. PROPER INSTALLATION

WILL PROVIDE SAFE AND EFFICIENT SERVICE, AND AVOID NEEDLESS EXPENSE NOT COVERED BY THE

WARRANTY. READ THE PRODUCT WARRANTY CONTAINED IN THIS MANUAL AND REMEMBER TO FILL

OUT AND RETURN TO THE MANUFACTURER ALL RELEVANT WARRANTY CARDS AND CERTIFICATES.

SHOULD YOU HAVE ANY QUESTIONS, PLEASE CONTACT YOUR LOCAL DEALER OR REFER TO THE

GETTING SERVICE FOR YOUR WATER HEATER SECTION OF THIS MANUAL.

SAVE THIS MANUAL FOR FUTURE REFERENCES.

ISO 9001

ENREGISTRÉ

For your records, write the model and serial number here:

Model # ________________________________________

Serial # ________________________________________

54000028

© 2011 Gemco Inc. Printed in Canada

ISO 9001

REGISTRED

®

C US

GE-IM017En-1211

Man Electrique-GI-IM017Bi-1211.indd 2 11-12-21 12:29 PM

TABLE OF CONTENTS

Safety Information

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Installation Instructions

. . . . . . . . . . . . . . . . . . . . . . . . . . 3

Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Water Piping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Temperature & Pressure-Relief Valve . . . . . . . . . . . 3

Pressure Build-up in a Water System . . . . . . . . . . . . 3

Filling the Water Heater . . . . . . . . . . . . . . . . . . . . . . . . 3

Electrical Connections . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Insulation Blankets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Installation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Operating Instructions

. . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Starting the Water Heater . . . . . . . . . . . . . . . . . . . . . . 8

Start-up Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Safety Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Water Temperature Regulation . . . . . . . . . . . . . . . . . 9

General Maintenance

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Condensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Water Heater Tank. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Element and Thermostat Replacement . . . . . . . . . . . 9

Temperature and Pressure-Relief Valve . . . . . . . . 10

Anode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Draining the Water Heater . . . . . . . . . . . . . . . . . . . . 11

Vacation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Getting Service for your Water Heater . . . . . . . . . . 11

Replacement Parts

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Troubleshooting Guide

. . . . . . . . . . . . . . . . . . . . . . . . . . 14

Warranty

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

SAFETY INFORMATION

Your safety and the safety of others is extremely important during the installation, operation, and servicing of this water heater. Many safety-related messages have been provided in this manual and on your water heater. Always read and obey all safety messages. These messages will point out the potential hazard, tell you how to reduce the risk of injury, and tell you what will happen if the instructions are not followed.

DANGER

Serious injury or death can occur if you do not follow the instructions immediately.

DANGER

WARNING

DO NOT use this water heater if any part has been under water. Immediately call a qualified service

AVERTISSEMENT

turer of this water heater will not accept any liability where these instructions have not been followed. However, for your safety and to avoid damage caused by improper installation, this water heater must be installed by a Certified Licensed Professional, and meet all local codes or, in the absence of local codes, CSA C22.1 Canadian Electrical Code, in Canada, and/or the National

Electrical Code, ANSI/NFPA 70, in the United States.

Before proceeding with the installation instructions:

1) Inspect the water heater and its component parts for possible damage. DO NOT install or attempt to repair any damaged component parts. If you detect any damage, contact the dealer where the water heater was purchased or the manufacturer listed on the warranty card.

2) Verify that the voltage being supplied corresponds to that which is marked on the water heater rating plate.

2


INSTALLATION INSTRUCTIONS

Location

This water heater should be located as close as possible to a power supply and to the main use of hot water. This location must not be subject to freezing temperatures. The water heater should be positioned so that the element and thermostat access covers can be removed for inspection, adjustment, and servicing of the elements and thermostats. The drain valve must also be accessible. The water heater must be located close to a suitable free-flowing floor drain.

Where a floor drain is not adjacent to the water heater, a suitable drain pan must be installed under the water heater (see Figure 1A

or 1B).

This drain pan should be at least four (4) inches (10.2 cm) larger than the diameter of the water heater, and at least one (1) inch

(2.5 cm) deep providing access to the drain valve. This pan must be piped to a suitable drain to prevent damage to property in the event of a water leak from the piping, the relief valve, or the water heater.

Sooner or later, all water heaters leak. The manufacturer, based on national building codes has given the necessary advice to prevent damage to the building. Under no circumstances is the manufacturer to be held liable for any water damage in connection with this water heater.

Should this water heater be installed on carpeting, the carpeting must be protected by a wood or metal panel beneath the water heater. This panel must extend at least three (3) inches (7.6 cm) beyond the width and depth of the water heater. Should the water heater be installed in an alcove or closet, the entire floor area must be covered by the panel.

Water Piping

Refer to Figure 1A or 1B for a typical installation. Use of this layout should provide a trouble-free installation for the life of the water heater.

Before making the plumbing connections, locate the COLD water inlet and the HOT water outlet. These fittings are both 3/4” N.P.T. male thread. Make sure that the dip-tube is installed in the cold water inlet

(Top entry Models)

. Install a shut-off valve close to the water heater in the cold water line. It is recommended that unions be installed in the cold and hot water lines so that the water heater can be easily disconnected, if servicing is required.

When assembling the hot and cold piping, use Teflon™ food grade of pipe joint compound, and ensure all fittings are tight. It is imperative that open flame is not applied to the inlet and outlet fittings, as heat will damage or destroy the plastic lined fittings. This will result in premature

failure of the fittings, which is not covered by the warranty.

Temperature and Pressure-Relief Valve

WARNING

DO NOT

plug the temperature and pressure-relief valve or its

DANGER

valve continuously discharges water, call a qualified service

AVERTISSEMENT

To protect from excessive pressure and/or temperature, a temperature and pressure-relief valve that meets the requirements of the Standard for Relief Valves and Automatic Gas Shut-Off Devices for Hot Water

Supply Systems, CSA 4.4, in Canada, and ANSI Z21.22, in the United

States MUST BE installed by the installer when it has not been factory installed. The relief valve should have a maximum set pressure that does not exceed the hydrostatic working pressure of the water heater (150 psi

= 1,034 kPa) and a BTU/h rating equal to or greater than the input rating,

3 as shown on the water heater rating plate. It should never be plugged or removed from the opening marked for it on the water heater.

If this relief valve should need to be replaced, use only a new temperature and pressure-relief valve. Never install an old or existing relief valve, as it may be damaged or inadequate for the working requirements of the new water heater. This new relief valve must meet all local codes or, at a minimum, the requirements listed above. Never install another type of valve between the relief valve and the water heater.

A discharge line must be installed into the relief valve. The discharge line:

• Must not be smaller than the outlet pipe size of the relief valve.

• Must not terminate less than six (6) inches (15.2 cm) and not more than twelve (12) inches (30.5 cm) above a floor drain.

• Must not be restricted in any way. Do not thread, cap, or in any way restrict the end of this outlet.

• Must be of a material capable of withstanding 210˚F (99˚C) without distortion.

• Must be installed to allow complete drainage of the relief valve and discharge line.

• Must terminate at an adequate free-flowing drain.

Pressure Build-up in a Water System

When the water heater operates, the heated water expands creating a pressure build-up. This is a natural function and is one of the reasons for installing a temperature and pressure-relief valve. If the cold water supply line has a built-in water meter, check valve, or pressure reducing valve, a suitable expansion tank must be installed to prevent pressure build-up or water hammer effect, otherwise the warranty is void (see Figure 1A or 1B). An indication of pressure build-up is frequent discharges of water from the relief valve. If the relief valve discharges water on a continuous basis, it may indicate a malfunction of the relief valve, and a qualified service technician must be called to have the system checked, and the problem corrected.

Filling the Water Heater

WARNING

NEVER

operate the water heater unless it is completely

DANGER

that is not covered by the warranty.

Check that all of the water piping connections have been made. To fill the water heater:

AVERTISSEMENT

1) Make sure that the water heater drain valve is closed by inserting a flat head screwdriver into the slot on the head of the drain valve and turning the knob clockwise .

2) Open the cold water supply manual shut-off valve. This valve must remain open, as long as the water heater is in use. NEVER operate the water heater with the cold water supply manual shut-off valve closed.

3) To make sure the water heater is completely filled with water, open all of the hot water faucets in the house to let the air out of the water heater and plumbing system. Leave the faucets open until a constant flow of water is obtained.

4) Check all of the plumbing connections to make sure there are no leaks.


ID No. Description

1) Hot water outlet

2) Union

3) Hot water manual shut-off valve

4) Temperature & pressure-relief valve

5) Combination outlet nipple/

magnesium anode rod

6) Combination thermostat and

high limit reset control

7) Element and thermostat access cover

8) Screw-in element

9) Drain valve

10) Free-flowing floor drain

11) Drain pan

12) Expansion tank

13) Dip-tube

14) Check valve, water meter or

pressure reducing valve

15) Cold water manual shut-off valve

16) Overflow tube

17) Union

18) Cold water intlet

5

6

7

4

3

2

1

18

17

16

15

14

13

12

11

10

8

9

Num. Description

1) Sortie d’eau chaude

2) Raccord

3) Robinet d’arrêt d’eau chaude manuel

4) Soupape de sûreté de température et pression

5) Raccord de sortie/anode de magnésium combinés

6) Thermostat avec interrupteur secondaire

7) Porte d’accès à l’élément et au thermostat

8) Élément vissé

9) Robinet de vidange

10) Drain de plancher

11) Bassin de rétention

12) Réservoir d’expansion

13) Tuyau plongeur

14) Compteur d’eau ou clapet ou soupape de réduction de pression

15) Robinet d’arrêt d’eau froide manuel

16) Tuyau d’évacuation

17) Raccord

18) Entrée d’eau froide

5

6

7

4

3

2

1

18

17

16

15

14

13

12

11

10

8

9

ID No. Description

1 Combination thermostat and high limit reset control

2 High limit reset control

3 Thermostat

4 Element and thermostat access cover

5 Screw-in element gasket

6 Screw-in element

7 Thermostat bracket for screw-in element

8 Drain valve

9 Dip-tube

10 Temperature & pressure-relief valve

11 Combination outlet nipple/magnesium anode rod

4

11

1

2

3

10

5

6

7

8

9

ID No. Description



3 Thermostat



6 Screw-in element


8 Inlet nipple

9 Outlet nipple with tube

10 Magnesium anode rod


4

11

1

2

3

5

6

7

10

8

9


Figure 1A

Models with one (1) element, top entry

ID No. Description

1) Hot water outlet

2) Union




magnesium anode rod




8) Screw-in element

9) Drain valve


11) Drain pan

12) Expansion tank

13) Dip-tube




16) Overflow tube

17) Union


5

6

7

4

3

2

1

18

17

16

15

14

8

9

13

11

10

12

ID No. Description

1) Outlet tube


3) Overflow tube

4) Magnesium anode rod

5) Combination thermostat and high limit reset control

6) Screw-in element



9) Drain valve

10) Drain pan

11) Expansion tank

12) Check valve, water meter or pressure reducing valve

13) Cold water inlet


15) Unions

16) Hot water outlet

17) Vacuum breaker


7

1

2

3

4

5

6

15

16

17

14

18

12

13

11

9

10

8

Models with one (1) element, side entry

ID No. Description


3) Overflow tube



5) Raccord de sortie/anode

6) Screw-in element



9) Drain valve

10) Drain pan

11) Expansion tank




15) Unions


17) Vacuum breaker



7

4

1

2

3

4

5

6

5

6

7

3

2

1

8

8

9

9

10

18

18

17

17

16

14

15

14

13

15

16

13

12

12

11

11

10

ID No. Description


2 Cold water manual shut-off valve

3 Union

4 Vacuum breaker


6 Expansion tank

7 Overflow tube

8 Drain pan

9 Free-flowing floor drain

10 Cold water intlet

11 Lower element

12 Drain valve

13 Element and thermostat access covers

14 Lower thermostat


16 Upper element


15) Raccords


17) Brise vide

7

18

17

13

1

2

3

4

5

6

16

14

15

20

19

5

4

3

2

1

17

14

18

6

13

15

16

7

12

11

8

9

8

12

11

9

10

10

1) Tuyau de sortie

2) Soupape de sûreté de température

et pression


4) Anode

1

2

4

5

Combination thermostat and high limit reset control

High limit reset control

3 Thermostat

Element and thermostat access cover




12) Compteur d’eau ou clapet ou




15) Raccords


17) Brise vide


7

4

1

2

3

4

5

6

4

11

1

2

3

8

5

6

7

9

10

18

15

16

17

14

10

12

13

11

8

9

11-12-21 12:29 PM

Num. Description

1 Compteur d’eau ou clapet ou

soupape de réduction de pression

2 Robinet d’arrêt d’eau froide manuel

3 Raccord

4 Brise vide

5 Soupape de sécurité de température et pression

6 Réservoir d’expansion

7 Tuyau d’évacuation

8 Bassin de rétention

9 Drain de plancher

10 Entrée d’eau froide

11 Élément du bas

12 Robinet de vidange

13 Portes d’accès aux éléments et thermostats

14 Thermostat du bas

11 Raccord de sortie/anode de magnésium combiné

17 Thermosat du haut

avec interrupteur secondaire

18 Sortie d’eau chaude

19 Raccord

20 Robinet d’arrêt d’eau chaude manuel

4

13

17

18

20

19

5

4

11

3

10

6

2

1

7

16

1

14

15

2

3

12

5

6

11

7

10

8

8

9

9

ID No. Description

1

2

1

2

4

5

6

7

8

Thermostat avec interrupteur secondaire

Interrupteur secondaire

3 Thermostat

4

5

6

7

8

9

10

11

Porte d’accès à l’élément et au thermostat

Joint d’étanchéité pour élément vissé

Élément vissé

Support pour thermostat avec élément vissé

Robinet de vidange

Tuyau plongeur

Soupape de sûreté de température et pression

Raccord de sortie/anode de magnésium combiné




4

4

11

1

1

11

2

3

2

3

5

5

6

6

7

7

10

10

8

8

9

9

Num. Description

1

2

3 Thermostat

4

5

6

7

8





Élément vissé


9

Raccord d’entrée

Raccord de sortie avec tuyau

10 Anode de magnésium

11 Soupape de sûreté de température et pression

4

11

1 2

3

10

9

ID No. Description

1 Upper thermostat with reset

2a High limit reset control

2b Upper thermostat

3 Element gasket

4 Upper element

5 Drain valve

4

5

6

7

8

9

10

11






10 Lower element

11 Inlet nipple


13 Outlet nipple

14 Brass “T”

15 Temperature & pressure-relief Valve

4

Num. Description

1 Thermostat du haut


2a Interrupteur secondaire

2b Thermostat du haut

3 Joint d’étanchéité pour élément

4 Élément du haut


6 Thermostat du bas

7 Support pour thermostat

8 Vis et écrou

9 Porte d’accès aux éléments et thermostats

10 Élément du bas

11 Raccord d’entrée


13 Raccord de sortie

14 «T» en laiton

15 Soupape température et pression

2b

11

1

15

14

13

9

1

8

7

2

3

6

4

5

3

5

6

10

7

15

14

13

2b

2a

1

11

9

8

7

6

4

5

3

11

10

8

12

12

10

9

8

5

6

7

ID No. Description

1 Check valve, water meter or



3 Union

4 Vacuum breaker


6 Expansion tank

7 Overflow tube

8 Drain pan



11 Lower element

12 Drain valve


14 Lower thermostat


16 Upper element

17 Combination upper thermostat and


18 Hot water outlet

19 Union

20 Hot water manual shut-off valve

13

17

14

18

16

15

20

19

5

4

7

3

8

9

6

2

1

12

11

10

ID No. Description




3 Union

4 Cold water intlet


6 Expansion tank

7 Overflow tube

8 Dip-tube

9 Drain pan


11 Lower element

12 Drain valve


14 Lower thermostat



16 Élément du haut

18 Hot water outlet

19 Union



13

3 Raccord

4 Brise vide





9 Drain de plancher


11 Élément du bas



16 17

13

13

18

17

17

16

15

14

16

14

15

20

19

19

12

11

12

11

5

5

4

4

3

10

7

7

8

3

2

2

1

1

6

9

8

10

9

6

Num. Description




3 Raccord


5 Soupape de sécurité de température

et pression



8 Tuyau plongeur


10 Drain de plancher

11 Élément du bas


13 Portes d’accès aux éléments et

thermostats







19 Raccord


13 16 17

13

17

18

20

19

5

4

15

14

16

2b

2a

1

9

12

8

7

6

11

4

5

15

14

13

3

3

7

11

9

8

10

6

2

1

10

12






4 Élément du haut


6 Thermostat du bas


8 Machine bolt & hex head nut


10 Lower element



13 Extention fitting

14 Outlet nipple

9 4 7 1

2b

2a

2b

2a

1

1

14

13

15

14

15

13

3

9

9

8

8

7

7

6

6

4

5

4

5

3

11

10

10

12

11

12

Num. Description






4 Élément du haut


6 Thermostat du bas


8 Vis et écrou


10 Élément du bas

11 Tuyau plongeur


13 Raccord de rallonge



9 4 7 1

14

2b

2a

1

9

8

7

6

5

4

3

15

13

10

12

11

ID No. Description




3 Union

4 Cold water intlet


6 Expansion tank

7 Overflow tube

8 Dip-tube

9 Drain pan


11 Lower element

12 Drain valve


14 Lower thermostat


16 Upper element



18 Hot water outlet

19 Union


13 16 17

17

13

15

14

16

18

20

19

5

4

3

12

11

7

8

9

10

6

2

1

Num. Description




3 Raccord



et pression



8 Tuyau plongeur



11 Élément du bas



thermostats







19 Raccord


13 16 17

17

13

15

14

16

12

18

20

19

5

4

11

3

7

8

9

10

6

2

1

ID No. Description



2b Upper thermostat

3 Element gasket

4 Upper element

5 Drain valve

6 Lower Thermostat

7 Thermostat bracket



10 Lower element

11 Dip tube



14 Outlet nipple


9 4 7 1

14

2b

2a

1

9

8

7

6

5

4

3

15

13

10

Num. Description






4 Élément du haut


6 Thermostat du bas


8 Vis et écrou


10 Élément du bas

11 Tuyau plongeur





9 4 7 1

14

2b

2a

1

9

8

7

6

5

4

3

15

13

10

12

11

12

11

ID No. Description

1) Hot water outlet

2) Union




magnesium anode rod




8) Screw-in element

9) Drain valve


11) Drain pan

12) Expansion tank

13) Dip-tube




16) Overflow tube

17) Union


5

6

7

4

3

2

1

18

17

16

15

14

13

12

11

10

8

9

Num. Description


2) Raccord






8) Élément vissé





13) Tuyau plongeur




17) Raccord


5

6

7

4

3

2

1

18

17

16

15

14

13

12

11

10

8

9

ID No. Description



3 Thermostat



6 Screw-in element


8 Drain valve

9 Dip-tube



4

11

1

2

3

10

5

6

7

8

9

ID No. Description



3 Thermostat



6 Screw-in element


8 Inlet nipple




4

11

1

2

3

5

6

7

10

8

9

ID No. Description

1) Outlet tube


3) Overflow tube



6) Screw-in element



9) Drain valve

10) Drain pan

11) Expansion tank




15) Unions


17) Vacuum breaker


7

1

2

3

4

5

6

8

15

16

17

14

18

12

13

11

9

10

ID No. Description

1) Hot water outlet

1) Tuyau de sortie


et pression


4) Anode


6) Élément vissé

7) Porte d’accès à l’élément

et au thermostat





13) Dip-tube




16) Overflow tube

17) Union



7

4

1

5

6

7

4

5

2

3

6

3

2

1

8

8

9

18

17

16

17

15

14

18

14

13

15

16

12

12

13

11

9

10

11

10

Num. Description


2) Raccord




3 Thermostat

4



7

8

13) Tuyau plongeur

10

11





Élément vissé


Robinet de vidange

Tuyau plongeur





17) Raccord


4

4

5

6

7

8

3

2

1

1

11

2

3

9

18

17

16

13

7

5

6

11

10

8

15

14

10

12

9

ID No. Description



3 Thermostat

4

5

7

8

11

1

2

3 Thermostat

Thermostat bracket for screw-in element

Drain valve

6

7

8



6 Screw-in element



9 Dip-tube


Combination outlet nipple/magnesium anode rod

9

Raccord d’entrée




4

4

11

1

1

2

3

11

2

3

5

5

6

6

7

7

8

10

9

8

10

9

ID No. Description



3 Thermostat



6 Screw-in element


8 Inlet nipple




4

11

1

2

3

5

6

7

8

10

9

ID No. Description




3 Union

4 Vacuum breaker


6 Expansion tank

7 Overflow tube

8 Drain pan



11 Lower element

12 Drain valve


14 Lower thermostat


16 Upper element



18 Hot water outlet

19 Union


Num. Description

1) Tuyau de sortie


et pression


4) Anode


6) Élément vissé


et au thermostat

4 Upper element






10 Lower element


15) Raccords


17) Brise vide


7

1

2

3

4

5

6

13

17

18

20

19

5

4

16

14

15

12

11

10

7

3

2

1

8

9

6

ID No. Description

1) Outlet tube

3) Overflow tube



6) Screw-in element


9) Drain valve

10) Drain pan

11) Expansion tank




15) Unions


17) Vacuum breaker


19 Raccord


7

1

2

3

4

5

6

13

17

18

16

14

15

20

19

5

4

17

14

18

3

13

6

2

1

15

16

12

11

7

8

9

8

9

10

12

11

10

2b

2a

1

15

14 17

13

15

16

14

18

11

12

13

9

8

8

7

6

4

5

9

10

3

12

11

10


Figure 1B

Models with two (2) elements, top entry

ID No. Description




3 Union

4 Cold water intlet


6 Expansion tank

7 Overflow tube

8 Dip-tube

9 Drain pan


11 Lower element

12 Drain valve


14 Lower thermostat


16 Upper element



18 Hot water outlet

19 Union


Screw-in type element

13 16 17

13

17

15

14

16

18

20

19

5

4

3

12

11

7

9

8

6

2

1

10

Models with two (2) elements, bottom entry

ID No. Description




3 Union

4 Vacuum breaker


6 Expansion tank

7 Overflow tube

et pression

8 Drain pan



11 Lower element

12 Drain valve



thermostats



16 Upper element



18 Hot water outlet

19 Union


19 Raccord


13 16 17

17

18

20

17

13

13

16

15

14

15

14

16

20

5

19

19

4

5

18

4

3

3

10

7

7

8

2

2

1

1

6

6

8

9

9

10

Num. Description




3 Raccord

4 Brise vide



2b Upper thermostat

3 Element gasket

4 Upper element

5 Drain valve

6 Lower Thermostat





11 Dip tube




19 Raccord


5

9

13

20

19

5

4

3

2

11-12-21 12:30 PM

1

15

13

6

17

14

16

14

15

2b

2a

1

9

12

8

7

6

5

4

11

3

10

7

8

9

12

11

10

Num. Description



2

6


3 Thermostat

4

5


7

8

9

10



Élément vissé


Robinet de vidange

Tuyau plongeur






14 «T» en laiton


4

Num. Description

1

2

4

5



3 Thermostat

6

7

8

9



Élément vissé


Raccord d’entrée




9

1

11

2b

2a

1

15

14

13

2

3

8

7

6

4

5

3

5

6

11

1

2

3

8

11

10

9

12

10

9






4 Élément du haut


6 Thermostat du bas


8 Vis et écrou


10 Élément du bas

11 Tuyau plongeur





Num. Description






4 Élément du haut


6 Thermostat du bas


8 Vis et écrou


10 Élément du bas




14 «T» en laiton


9 4 7 1

2b

2a

2b

2a

1

1

15

14

13

14

9

9

4

8

7

8

6

7

6

5

5

4

3

3

15

13

11

10

10

15

14

13

2b

2a

1

9

8

7

6

4

5

3

12

12

11

12

11

4

10

8

5

6

7

ID No. Description




3 Union

4 Cold water intlet


6 Expansion tank

7 Overflow tube

8 Dip-tube

9 Drain pan


11 Lower element

12 Drain valve


14 Lower thermostat


16 Upper element



18 Hot water outlet

19 Union


13 16 17

17

13

15

14

16

18

20

19

5

4

3

12

11

7

8

9

10

6

2

1

Num. Description




3 Raccord



et pression



8 Tuyau plongeur



11 Élément du bas



thermostats







19 Raccord


ID No. Description



2b Upper thermostat

3 Element gasket

4 Upper element

5 Drain valve

6 Lower Thermostat




10 Lower element

11 Dip tube



14 Outlet nipple


Num. Description






4 Élément du haut


6 Thermostat du bas


8 Vis et écrou


10 Élément du bas

11 Tuyau plongeur





13 16 17

17

13

15

14

16

18

20

19

5

4

3

12

11

9 4 7 1

14

2b

2a

1

9

8

7

6

5

4

3

15

13

10

9 4 7 1

14

2b

2a

1

9

8

7

6

5

4

3

15

13

10

7

8

9

10

6

2

1

12

11

12

11


Electrical Connections

WARNING

This water heater uses an external electrical source for power.

DANGER

Electrical Code, in Canada, and/or the National Electrical Code,

ANSI/NFPA 70, in the United States. Failure to properly ground this water heater can result in property damage, personal injury, or death.

AVERTISSEMENT

This water heater must be connected on a separate fuse branch circuit. Check the water heater rating plate for the element wattage and voltage and make sure that the power supply wiring and the fusing or circuit breaker are the correct size for this water heater

(see Table 1).

Verify that all of the wire connections on the element and thermostat have been installed correctly, are secure, and that none of the wires are grounded, have split, or are broken (see Figure

2A, 2B or 2C)

. If any of the original wiring needs replacing, use only

14AWG-type, or greater wire that is approved for 221˚F (105˚C).

To hook-up the water heater to the power supply, connect the power supply wiring to the red and black wires attached to the top thermostat (see Figure 2A, 2B or 2C). NEVER CONNECT THE

POWER SUPPLY DIRECTLY ONTO THE THERMOSTAT.

Table 1

Recommended wire and breaker size

Recommended

Element

Wattage

120V

Wire Size*

208V 240V 120V

Recommended

Breaker Size

208V 240V

1,500 W #12 #14 #14 20A 15A 15A

3,000 W

3,800 W

4,500 W

6,000 W

#10

---

---

---

#12

#10

#10

---

#12

#12

#10

#10

* Should conform to Local Codes.

The water heater must be grounded.

30A

---

---

---

20A

25A

30A

---

20A

20A

25A

30A

Figure 2A


Insulation Blankets

WARNING

The manufacturer’s warranty does not cover any damage or

DANGER

authorized by the manufacturer) into, onto or in conjunction with

AVERTISSEMENT

devices. The use of unauthorized energy saving devices may shorten the life of the water heater and may result in property damage, personal injury, or death.

Insulation blankets for external use on electric water heaters are not necessary. The purpose of an insulation blanket is to reduce the standby heat loss associated with the operation of storage tank water heaters. This water heater meets or exceeds the NRCAN standards with respect to insulation and standby loss requirements making an insulation blanket unnecessary.

If local codes require the application of an external insulation blanket to this water heater, pay careful attention to the following so as not to restrict the proper function and operation of the water heater:

DO NOT

cover the operating or warning labels attached to the water heater or attempt to relocate them on the exterior of insulation blanket.

DO NOT

cover the element and thermostat access cover or temperature and pressure-relief valve.

Inspect the insulation blanket frequently.


BLACK

RED

BLACK

RED

Line voltage according to rating plate


6


NOIR

Voltage selon plaque signalétique

NOIR

ROUGE

ROUGE


RED

L1

G

L2

BLACK


NOIR

L1

L1

G

G

L2

Line voltage according to signalétique

NOIR

L1

G

L1

G

L2

L2

BLACK

Line voltage according to


Figure 2B

Models with two (2) elements - square flange type

Figure 2C

Models with two (2) elements - screw-in type

NOIR

L1

L1

G

G

L2


L1

L1

G

L2

G

L2


NOIR

L1

L1

G

G

L2


ROUGE

L1

G

NOIR

L2


Série 59T

RED

L1

G

L2

BLACK


Man Electrique-GI-IM017Bi-1211.indd 8

L1

L1

G

G

NOIR

L2

L2

BLACK


7

Série 59T

11-12-21 12:30 PM

L1

L1

NOIR

G

G

L2

L2

BLACK


NOIR

L1

G

L1

G

L2


ROUGE

L1

G

NOIR

L2


Série AW

Série AW

OPERATING INSTRUCTIONS

Installation Checklist

Location

• Is the water heater located close to a power supply and the main use of hot water? .................................................................................. L

• Is the water heater protected from freezing temperatures? .......................................................................................................................... L

• Has a drain pan been installed and piped to a free-flowing drain? ............................................................................................................... L

• Can the element and thermostat access covers be removed for inspection, adjustment and servicing of the elements and thermostats? .... L

• Is the area where the water heater is located free of flammable vapours? .................................................................................................. L

Water Piping

• Is the dip-tube installed in the cold water inlet (ETE Model)? ........................................................................................................................ L

• Has a temperature and pressure-relief valve been installed? ................................................................................................................................... L

• Does this valve have a discharge line installed, and is it piped to a free-flowing drain? .............................................................................. L

• Have all the plumbing connections been properly installed, and are they leak free? ................................................................................... L

• Is the water heater completely filled with water? ......................................................................................................................................... L

Wiring

• Does the power supply voltage match the voltage indicated on the water heater rating plate? .................................................................. L

• Has the correct size of wire and fusing or circuit breaker been used to supply the water heater with power? ............................................ L

• Is the water heater electrically grounded? .................................................................................................................................................... L

• Have the electrical connections been checked, and are they secure? ........................................................................................................ L

Starting the Water Heater

Before turning on the power to your water heater, make sure that you have read and understood all of the instructions and warnings in this manual and on your water heater. If you have any questions about turning on your water heater, immediately contact a qualified installer, service agency, or the local electric utility.

WARNING

DO NOT

turn “ON” the power to this water heater if:

• It is not completely filled with water.

• The power supply voltage does not match the voltage listed on the rating plate.

DANGER

AVERTISSEMENT

Failure to follow these instructions can result in property damage, personal injury, or death.

WARNING

If the information in these instructions is not

DANGER

AVERTISSEMENT

• DO NOT ATTEMPT to repair or replace any of the electrical components installed on the water heater before the power to the water heater is turned “OFF”.

• DO NOT USE the water heater on a voltage other than that specified on the water heater rating plate.

• DO NOT CONNECT the power supply wiring to anywhere other than the main power connection on the water heater.

• DO NOT TURN ON the power to the water heater unless it is completely filled with water.

• DO NOT DRAIN the water heater unless the power to the water heater has been turned “OFF”.

• DO NOT STORE or use gasoline or other flammable vapours and liquids in the vicinity of this or any other appliance.

WHAT TO DO IF YOU SMELL SMOKE

• Immediately turn

“OFF” the power to the water heater.

• If after turning “OFF” the power the smoke continues, call your local fire department.

• When the smoke has stopped, call a qualified service technician to identify and repair the problem.

8


Start-up Procedure

1) Turn on the circuit breaker at the main service panel.

2) Make sure the fuse box or power switch (if one exists) next to the water heater is pushed to “ON”.

3) If you smell smoke, refer to What to do if you smell smoke.

4) Wait one (1) hour. At this time, hot water should be available at the faucet.

5) If after one (1) hour you do not have any hot water, check that the fuse or circuit breaker is in working condition.

6) Wait another hour. If at this time you still do not have any hot water, call a qualified service technician.

Note:

If after one (1) hour you receive only a small amount of hot water, check that the plumbing connections are not reversed.

Safety Controls

This water heater is equipped with a combination thermostat and high limit reset control (ECO) that is located above the upper heating element.

If for any reason the temperature of the water becomes excessively high, the ECO will break the power circuit to the heating element. Once the control opens, it must be reset manually.

To reset the ECO:

1) Turn “OFF” the power to the water heater.

2) Remove the upper element and thermostat access cover and the insulation.

3) Press the red RESET button.

4) Replace the insulation and the element and thermostat access cover before turning “ON” the power to the water heater.

Water Temperature Regulation

WARNING

The higher the setting, the greater the risk of scalding. Hot water

DANGER

seconds at 130˚F (54˚C). In households where there are

AVERTISSEMENT

the scalding potential of hot water.

The thermostat is factory set at 140˚F (60˚C) for Canadian models and 125˚F (52˚C) for U.S. models.

To adjust the temperature on the thermostat:


2) Remove the element and thermostat access cover and the insulation.

On U.S. models DO NOT remove the thermostat protective cover.

3) Using a small flathead screwdriver, turn the thermostat dial to the desired temperature.

4) Replace the insulation and the element and thermostat access cover before turning “ON” the power to the water heater.

GENERAL MAINTENANCE

Condensation

Condensation can form on the surface of the water heater:

1) When the water heater is filled with cold water for the first time.

2) If the water heater has been undersized.

3) When large amounts of hot water are drawn from the water heater in a short period of time, and the refill water is very cold.

Due to the high efficiency rating of this electric water heater, it may produce condensation. This condition is not uncommon and must never be misinterpreted as a leaking tank. It will disappear once the water becomes heated.

Because the water can condense, it is very important that a drain pan be installed under the water heater (refer to Figure 1A or

1B). Under no circumstances is the manufactu rer to be held liable for any water damage, in connection with this water

heater.

If the problem does not go away and water continues to drip after the water heater has heated up, check all of the plumbing connections to make sure they are not leaking.

Water Heater Tank

Drain a pail of water through the drain valve at least once a year.

This will remove excess sediment from the bottom of the tank. This sediment, if allowed to accumulate, will reduce the efficiency and the life of the tank.

Element and Thermostat Replacement

WARNING

Before attempting to repair or replace any of the electrical

DANGER

or property damage, personal injury, or death.

AVERTISSEMENT

1) Turn “OFF” the power to the water heater and drain all of the water from the water heater (see Draining the Water Heater, page 11).


3) Disconnect the wires from the element terminals.

4) For a square flange element, undo the four (4) bolts securing the element to the water heater. For a screw-in element, with the help of a 1.5 inch socket wrench, remove the element by unscrewing it from the water heater in a counterclockwise motion.

5) Replace the element with a new element of the same wattage and voltage. Make sure that the gasket surface is clean and that the element has been re-installed water-tight.

6) Re-connect the wiring and tighten securely.

7) Re-fill the water heater (see Filing the Water Heater, page 3). DO

NOT TURN THE POWER ON TO THE WATER HEATER UNLESS

YOU ARE SURE IT IS COMPLETELY FILLED WITH WATER.

8) Replace the insulation and element and thermostat access cover before turning “ON” the power to the water heater.

9



Replacing a Thermostat (See Figure 3)



3) Disconnect the wires from the thermostat terminals.

4) Lift the thermostat bracket arms and slide the thermostat up to remove it.

5) Replace the thermostat with a new thermostat of the same manufacturer and type.

6) Reconnect the wires on the thermostat terminals referring to the corresponding wiring diagram in Figure 2.

7) Set the thermostat to the desired temperature (see Water

Temperature Regulation, page 9).

8) Replace the insulation and element and the thermostat access cover before turning “ON” the power to the water heater.

Figure 3

1

Screw-in element

4 5 2 3

6

1 - Access door

2 - Thermostat Bracket

3 - Thermostat

4 - Element

5 - Gasket

6 - Tank flange

Temperature and Pressure-Relief Valve

Manually operate the temperature and pressure-relief valve at least once a year, standing clear of the outlet to avoid being burned. Lift and release the operating lever on the valve to make it operate freely.

If, after manually operating the valve, it fails to completely reset itself and continues to discharge water, replace it with a new one.

Anode

This water heater is equipped with an anode that is designed to prolong the life of the glass-lined tank. The anode is slowly consumed, protecting the glass-lined tank from corrosion. The anode should be inspected every two (2) years. If more than half of the anode has been consumed, it should be replaced. Instructions on how to change the anode can be obtained from the manufacturer.

The life expectancy of the water heater is reduced where a water softener is introduced to fight hard water. The sodium salts added by a softener make the water extremely conductive, therefore, the anodes are consumed more rapidly. Under these conditions, the anodes should be inspected every year.

In certain water conditions, the anode will react with the water, producing discoloured or smelly water. The most common complaint is hot water that smells like rotten eggs. This phenomenon is the result of the reaction between the anode and hydrogen sulfide gas dissolved in the water, which occurs frequently in well systems. This problem can usually be eliminated or reduced by changing the anode to a type more suitable for these conditions (aluminum anode) and by chlorinating the water heater and plumbing system. If the problem persists, special filtration equipment may be required. Under no circumstances is the anode to be removed from the water heater on a permanent basis. Removal of the anode will lead to premature failure of the water heater and void the warranty.

Square flange element

1 2 3 4 5

6

WARNING

Hydrogen gas can be produced in a hot water system that has

DANGER

It is highly recommended to open the hot water faucet in

AVERTISSEMENT

dishwasher or washing machine. If hydrogen gas is present, there will be an unusual sound, such as air escaping through the pipe, as the hot water faucet is opened. DO NOT smoke or introduce an open flame near the faucet when it is opened.

10


1

Screw-in element

4 5 2 3

6

1 - Porte d'accès

2 - Support du thermostat

3 - Thermostat

4 - Élément

5 - Joint d'étanchéité

6 - Bride du réservoir

Square flange element

1 2 3 4 5

6


Draining the Water Heater

To completely drain the water heater:


2) Close the cold water supply manual shut-off valve.

3) Connect one end of a garden hose to the water heater drain valve and put the other end next to a free-flowing drain.

4) Open the drain valve by inserting a flat head screwdriver into the slot on the head of the drain valve and turning the knob counterclockwise .

5) Open a hot water faucet to allow air into the system.

Vacation

If you are planning a vacation or other prolonged absence, it is highly recommended to turn “OFF” the power to the water heater and the cold water supply to the water heater. This will save energy, protect against property damage in the event the water heater leaks, and prevent the build-up of hydrogen gas. If the water heater and piping are exposed to freezing temperatures, they should both be drained. Remember to check the water heater thoroughly after it has been shut off for an extended period of time before putting it back in operation. Make sure that the water heater is completely full of water, and that the cold water supply manual shut-off valve is open, before turning “ON” the power to the water heater.

Getting Service for your Water Heater

If you are having problems with your water heater, follow these three easy steps:

1) Read the Troubleshooting Guide contained in this manual

(see Page 14). It lists the most common problems experienced with your electric water heater. The solutions you find listed may provide a quick and simple solution to your problem and save you time and money.

2) If the solution listed in the Troubleshooting Guide does not solve the problem or if your particular problem is not listed in the guide, contact the installer of the water heater, or the local electric utility.

3) If you still cannot solve the problem, contact the manufacturer’s

Customer Service Department by e-mail at [email protected] or by telephone at 1-800-363-9354. To help serve you in a quick and efficient manner, always have the following information

ready: a) Model number.

b) Serial number.

c) Date of installation.

d) Where the water heater was purchased.

e) Complete address where the water heater is installed.

f) A description of the problem.

11


ID No. Description

1) Hot water outlet

1) Hot water outlet

2) Union




magnesium anode rod





8) Screw-in element

9) Drain valve


11) Drain pan

12) Expansion tank

13) Dip-tube




16) Overflow tube

17) Union



6

7

7

5

4

4

3

3

2

2

1

1

18

18

17

17

16

16

15

15

14

14

13

13

12

12

8

8

9

9

11

10

Num. Description

2) Raccord






8) Élément vissé



11) Bassin de rétention de magnésium combinés



8) Élément vissé





13) Tuyau plongeur






6

7

7

5

4

4

3

3

2

2

1

1

18

18

17

17

16

16

15

15

14

14

13

13

12

12

8

8

9

9

11

10

REPLACEMENT PARTS

Figure 4A



1

4

5

6



Screw-in element gasket

Screw-in element

6

7

Screw-in element


9 Dip-tube




11

11

1

1

2

3

2

3

10

10

4

4

5

5

6

6

7

7

8

8

9

9


ID No. Description

1

2

4

5

6

7


High limit reset control

3 Thermostat



Screw-in element



8 Inlet nipple

8

9

Inlet nipple

Outlet nipple with tube



4

4

1

1

11

11

2

3

2

3

12

5

5

6

6

7

7

Man Electrique-GI-IM017Bi-1211.indd 13

10

10

8

8

9

9

11-12-21 12:30 PM

ID No. Description

17) Vacuum breaker


7

7

6

1

2

3

8

8

Num. Description

1) Tuyau de sortie

1) Tuyau de sortie


et pression


4) Anode


6) Élément vissé



et au thermostat









15) Raccords


17) Brise vide



7

7

6

1

2

3

8

8

9

10

9

10

15

17

17

14

18

14

18

12

12

13

13

16

11

11

9

9

15

17

17

14

18

14

18

12

12

13

13

16

10

10

11

11

ID No. Description

1

2

3 Thermostat

6

6

7

10

11


3 Thermostat

4

5

5




Élément vissé


Robinet de vidange

Tuyau plongeur




4

4

Num. Description

1

2

4

5

6

7



3 Thermostat



Élément vissé


7 Support pour thermostat avec élément vissé


8

9

Raccord d’entrée




4

4

11

11

1

1

2

3

2

3

5

5

6

6

7

7

11

11

1

1

2

3

2

3

10

10

5

5

6

6

7

7

8

8

9

9

10

10

8

8

9

9

ID No. Description




3 Union

4 Vacuum breaker


6 Expansion tank

7 Overflow tube

8 Drain pan



11 Lower element

12 Drain valve


14 Lower thermostat



16 Upper element

18 Hot water outlet

19 Union



Num. Description




3 Raccord

4 Brise vide






9 Drain de plancher


11 Élément du bas








19 Raccord



17

17

18

18

20

20

5

19

19

5

4

4

3

3

6

6

2

2

7

7

13

13

16

14

15

15

14

8

8

9

9

12

12

11

11

17

17

18

18

20

20

5

19

19

5

4

4

10

10

7

7

13

13

16

14

15

14

3

3

6

6

2

2

1

1

8

8

9

9

12

12

11

11

10

10

1

1

ID No. Description



2b Upper thermostat

3 Element gasket

4 Upper element

5 Drain valve

6 Lower Thermostat





10 Lower element

11 Inlet nipple




Num. Description






4 Élément du haut


6 Thermostat du bas


8 Vis et écrou


10 Élément du bas




14 «T» en laiton



15

2b

2a

2b

2a

1

1

13

9

9

8

7

8

7

6

6

4

4 5

5

3

3

10

10

11

11

15

2b

2a

2b

2a

1

1

13

9

9

8

7

8

7

6

6

4

4 5

5

3

3

10

10

11

11

12

12

12

12

ID No. Description




3 Union

4 Cold water intlet


6 Expansion tank

6 Expansion tank

7 Overflow tube

8 Dip-tube

9 Drain pan


11 Lower element

12 Drain valve


14 Lower thermostat



16 Upper element

18 Hot water outlet

19 Union



13

13

16 17

16 17

13

13

16

15 16

14

17

17

18

18

20

20

19

19

5

5

4

4

3

3

7

7

8

8

9

9

10

10

6

6

2

2

1

1

12

12

11

11

Num. Description




3 Raccord



et pression



8 Tuyau plongeur



11 Élément du bas



thermostats


thermostats








13

13

16 17

16 17

13

13

16

15

16

14

17

17

18

18

20

20

19

19

5

5

4

4

3

3

7

7

8

8

9

9

10

10

6

6

2

2

1

1

12

12

11

11

ID No. Description



2b Upper thermostat

3 Element gasket

4 Upper element

5 Drain valve

6 Lower Thermostat





10 Lower element

11 Dip tube




Num. Description






4 Élément du haut



6 Thermostat du bas


8 Vis et écrou


10 Élément du bas

11 Tuyau plongeur






9

9

4 7 1

4 7 1

9

9

14

14

2b

2b

2a

2a

1

1

8

8

7

7

6

6

5

4

5

4

3

3

15

13

10

10

9

9

4 7 1

4 7 1

9

9

14

14

2b

2a

2b

2a

1

1

8

8

7

7

6

6

5

4

5

4

3

3

15

13

10

10

12

12

11

11

12

12

11

11

ID No. Description

1) Hot water outlet

2) Union




magnesium anode rod




8) Screw-in element

9) Drain valve


11) Drain pan

12) Expansion tank

13) Dip-tube




16) Overflow tube

17) Union


Num. Description


2) Raccord






8) Élément vissé





13) Tuyau plongeur




17) Raccord


5

6

7

4

3

2

1

18

17

16

15

14

13

12

11

10

8

9

ID No. Description



3 Thermostat



6 Screw-in element


8 Drain valve

9 Dip-tube



4

11

1

2

3

10

5

6

7

8

9

ID No. Description



3 Thermostat



6 Screw-in element


8 Inlet nipple




4

5

6

7

4

3

2

1

18

17

16

15

14

13

12

11

10

8

9

11

1 2

3

5

6

7

10

8

9

ID No. Description

1) Outlet tube


3) Overflow tube



6) Screw-in element



9) Drain valve

10) Drain pan

11) Expansion tank




15) Unions


17) Vacuum breaker


7

1

2

3

4

5

6

8

15

16

17

14

18

12

13

11

9

10

Num. Description

1) Tuyau de sortie


et pression


4) Anode


6) Élément vissé


et au thermostat













17) Union


7

4

1

5

4

5

6

7

6

2

3

3

2

1

18

18

17

13

16

15

16

17

15

14

14

12

12

11

13

8

9

10

11

10

8

9

Num. Description


2) Raccord



5) Raccord de sortie/anode

4

8




8) Élément vissé


9

10

Robinet de vidange

Tuyau plongeur


13) Tuyau plongeur




17) Raccord


4

5

6

7

4

8

3

2

1

11

18

17

16

1

2

3

5

6

9

7

13

15

11

10

8

12

14

10

9

1

2

4

5

6

7

8


2 Interrupteur secondaire

3 Thermostat

4

5

6




Screw-in element


Drain valve

9 Raccord de sortie avec tuyau


11


4 4

11

11

1

1

2

3

2

3

10

5

5

6

6

7

7

8

9

8

10

9

ID No. Description




3 Union

4 Vacuum breaker


6 Expansion tank

7 Overflow tube

8 Drain pan



11 Lower element

12 Drain valve


14 Lower thermostat


16 Upper element



18 Hot water outlet

19 Union


13

17

18

16

14

15

20

19

5

4

7

3

8

9

6

2

1

12

11

10

Num. Description




1) Outlet tube


3) Overflow tube



6) Screw-in element



9) Drain valve


10) Drain pan

11) Expansion tank



15) Unions


7

1

2

3

4

5

13

6

17

16

14

15

18

20

19

5

4

3

15

16

17

14

18

7

12

13

6

11

2

1

8

9

8

12

11

9

10

10

Num. Description

1) Tuyau de sortie


et pression


4) Anode


6) Élément vissé


6 Lower Thermostat

et au thermostat




10 Lower element


11 Inlet nipple




15) Raccords


17) Brise vide


7

1

2

3

4

5

6

15

14

13

17

2b

2a

1

15

16

14

18

12

13

9

8

8

7

6

4

5

9

10

3

10

11

11

12


1

2

5

6

7

8

Num. Description





4 Élément du haut


4


8 Vis et écrou


9



Élément vissé


10 Élément du bas


10

11

Robinet de vidange

Tuyau plongeur



14 «T» en laiton


4

11

2b

2a

1

15

14

13

9

1

8

2

3

7

6

4

5

3

10

5

6

10

7

8

11

9

12

ID No. Description



3 Thermostat



6 Screw-in element


8 Inlet nipple




4

11

1

2

3

5

6

7

8

10

9

Num. Description

1 Thermostat avec interrupteur secondaire

2 Interrupteur secondaire

3 Thermostat

4 Porte d’accès à l’élément et au thermostat

5 Joint d’étanchéité pour élément vissé

6 Élément vissé

7 Support pour thermostat avec élément vissé


9 Raccord de sortie avec tuyau



4

5

11

1 2

3

6

7

8

10

9

ID No. Description




3 Union

4 Cold water intlet


6 Expansion tank

7 Overflow tube

8 Dip-tube

9 Drain pan


11 Lower element

12 Drain valve


14 Lower thermostat


16 Upper element



18 Hot water outlet

19 Union


13 16 17

17

13

15

14

16

18

20

19

5

4

3

12

11

7

8

9

10

6

2

1

Num. Description




3 Raccord



et pression


6 Expansion tank



7 Overflow tube

8 Drain pan





11 Lower element

thermostats






13 16 17

20

20

18

19

5

19

4

5

4

3

3

18

17

13

17

13

15

14

16

14

15

16

12

11

7

7

9

8

6

6

2

2

1

1

8

9

10

ID No. Description




3 Union

4 Cold water intlet


6 Expansion tank

7 Overflow tube

8 Dip-tube

9 Drain pan


11 Lower element

12 Drain valve


14 Lower thermostat


16 Upper element



18 Hot water outlet

19 Union


13 16 17

17

13

15

14

16

18

20

19

5

4

3

12

11

7

8

9

10

6

2

1

Figure 4B

Models with two (2) elements, top entry



3 Raccord

4 Brise vide



5 Drain valve

6 Lower Thermostat




10 Lower element







19 Raccord


4

19

5

9 4 7 1

18

13

14

17

2b

2a

1

16

14

9

15

8

7

6

5

4

3

15

13

3

7

6

2

1

8

9

12

11

12

11

10

10

Models with two (2) elements, bottom entry





4 Élément du haut


6 Thermostat du bas


8 Vis et écrou


10 Élément du bas

11 Tuyau plongeur


11 Inlet nipple


13 Outlet nipple

14 Brass “T”







4 Élément du haut


6 Thermostat du bas


8 Vis et écrou


10 Élément du bas




14 «T» en laiton


13

9 4 7 1

15

14

14

13

2a

2a

1

1

9

9

8

7

8

6

7

6

4

5

5

4

3

3

15

13

11

10

10

15

14

13

2b

2a

1

9

8

7

6

4

5

3

11

10

Num. Description




3 Raccord



et pression



8 Tuyau plongeur



11 Élément du bas



thermostats







19 Raccord


13 16 17

17

13

15

14

16

12

18

20

19

5

4

11

3

7

8

9

10

6

2

1

11

ID No. Description



2b Upper thermostat

3 Element gasket

4 Upper element

5 Drain valve

6 Lower Thermostat




10 Lower element

11 Dip tube



14 Outlet nipple


9 4 7 1

14

2b

2a

1

9

8

7

6

5

4

3

15

13

10

12

11-12-21 12:30 PM

Num. Description






4 Élément du haut


6 Thermostat du bas


8 Vis et écrou


10 Élément du bas

11 Tuyau plongeur





9 4 7 1

14

2b

2a

1

9

8

7

6

5

4

3

15

13

10

12

11

12

11

TROUBLESHOOTING GUIDE

CONDITION

No hot water.

Not enough hot water.

Boiling hot water.

CAUSE

Dry-fired element.

Main power supply is “OFF”.

Burnt fuse.

Circuit breaker has tripped.

High limit reset control has tripped.

Circuit breaker is defective.

Defective thermostat.

Defective element.

Water heater is undersized.

High hot water demand.

Very cold water supply.

Wrong piping connections.

Sediment or lime accumulation at bottom of water heater.

Hot water plumbing system leaks.

Thermostat adjusted too low.


Defective element.

Long runs or exposed piping.

Hot water piping on outside wall.

Defective dip-tube.

Thermostat temperature set too high.

Thermostat not in contact with water heater.

Continuous operation.

Element attacked by CO

2

.



Element wattage too small.

Thermostat not in contact with water heater.

Element failure.

Thermostat failure.

Thermostat temperature set too low.


Defective high limit reset control.

Wiring connections are wrong.

Wiring connections are loose.

Lightning/Power surge.

High voltage.

Short circuit.

No power.

Loose wiring connection.


Low/High voltage.

Short circuit.

Blown fuse/circuit breaker.



Fuse burns instantly.


High voltage.

Short circuit.

Power supply wiring undersized.

Short-circuit.

REMEDY

Replace with new element.

Turn “ON” main power supply.

Replace with new fuse.

Reset circuit breaker.

Reset high limit control by pushing the red reset button.

Replace with new circuit breaker.

Replace with new thermostat.


Install size of water heater that meets demand.

Increase the temperature of the thermostat.


Correct piping.

Drain water heater. Check to see if water treatment is necessary.

Check hot water plumbing system for leaks and repair.



Replace with new element. In 90% of all cases it is the bottom element.

Insulate piping.

Insulate piping.

Replace with new dip-tube.

Lower the temperature on the thermostat.

Position properly. Be sure insulation is not interfering with thermostat.




Replace with higher element wattage.

Position properly. Be sure insulation is not interfering with thermostat.



Replace with new high limit reset control.

See Figure 2

for correct wiring.

Locate, clean carefully, reconnect properly.

Inspect/replace fuse, element, and thermostat.

Check with electrical utility and correct.

Locate short circuit and repair.

Inspect fuse/circuit breaker, replace/reset.





See Figure 2

for correct wiring.





See Table 1

for correct wiring size.


14


TROUBLESHOOTING GUIDE

CONDITION CAUSE

Fuse burns often.

Smoking wiring.

Fuse contacts oxidized or fuse not screwed in tight enough.

Power supply wiring is undersized.


Low/High voltage.


Service wires charred or hot.


Water heater not properly grounded.


High voltage.

Short circuit.


Drain valve leaks.

Water drips from the relief valve.

Drain valve is open.

Defective drain valve.

Excessive water pressure.

Thermal expansion in a closed water system.

Improperly seated relief valve.


Defective relief valve.

Water on the floor/drain pan.

Water discharge from the relief valve.

Element leaks.

Condensation.

Water heater leaks.

Water heater filled for the first time.

Wet insulation.

Singing element.

Singing thermostat.

Heavy draws of hot water with very cold refill water.


Leaking plumbing connections.

Leaking around heating element.

Water discharge from the relief valve.

Build up of mineral deposits on element.

Thermostat not flush with tank.


Anode rod has been eaten away.

Traces of rust in the hot water.

Rusty water.

Rotten egg smell.

Tank bulged.

Water corrosion.

High sulfate or mineral content in water.

N o relief valve installed.

Excessive water pressure.

Thermal expansion in a closed water system.

REMEDY

Clean contacts and tighten fuse.

See Table 1




See Table 1


See Figure 2

for correct wiring.

Properly ground the water heater.




See Table 1


Close the drain valve.

Replace with new drain valve.

Install a pressure reducing valve.

Install a suitable expansion tank on the cold water supply line.

Check relief valve works properly and replace, if necessary.


Replace with new relief valve.

See Pressure build-up in a water system (page 3).


Replace with new water heater

Let water heater warm up. Problem should go away. If it persists, check all plumbing connections for leaks.

Let water heater warm up. Problem should go away. If it persists, check all plumbing connections for leaks.


Locate leak and repair.

Tighten, clean, and smooth face of tank flange and element gasket.

See Pressure build-up in a water system (page 3).

Clean element, replace with new element if necessary.

Install thermostat properly.


Replace new anode rod.

Replace with new water heater.

Change magnesium anode to an aluminum anode and bleach water heater.

Install proper relief valve.

Install a pressure reducing valve.

Install a suitable expansion tank on the cold water supply line.

15


cannot be followed, contact any other local contractor, wholesaler, or (514) 645-8893 or 1-800-363-9354, ext. 240. We suggest that prior to calling the factory, that you make sure to have the model number & serial number that is to be found on the outside casing of the heater. to settle any warranty claim dispute over the length of the period of installation.

heater or component part with comparable operating features will be provided price for these required features, you will receive a complete new Standard Basic Limited Warranty for the replacement water heater.

facturer’s behalf. Any implied warranties of any nature offered by a third party other than what is stated in this Standard Basic Limited Warranty will not be honoured. No claims for incidental or consequential damages (including damages from leakage) will be accepted. of purchase is a necessity to process a warranty claim. Failure to produce this documentation will result in the lesser or the warranty periods being offered. In order to avoid any confusion &/or disputes, we water heaters, contact your local licensed plumber, or look for them at selected retailers.

To any damage or failure caused by operating the heater with an empty or partially empty inner tank or sediment build-up result junction with any other energy saving device or other source(s) of energy not approved by the manufacturer; or for other than use with potable water without any additives such as salt, chlo rine, or chemicals other than those added for the purpose of rendering the water fit to drink.

&/or by not assuring that there is a working anode in the tank at all times. All anodes must be checked at least once every two years & replaced if necessary To any damages or failure caused by having affixed to the heater any non-factory made or factory approved replacement part(s) such as elements, controls, dip-tubes, relief valves, etc...

To any damage caused by not having the water heater installed adjacent to a free flowing drain in the event of water leakage.

If the heater is operated at water temperatures exceeding the maximum due to excessive pressure (exceeding 300PSI). The result of excessive pressure usually reverses the bottom of the inner tank and can occur with the addition of a pressure reducing valve &/ or a check valve in the municipal water supply system in a single family dwelling.

al, or re-installation of a replacement heater. All such expenses are your responsibility.

If a water heater or component part is deemed to be replaced, the manufacturer unit to a convenient authorized distributor or retailer as selected by us. You must pay any local cartage including the cost of returning the replaced item to the authorized distributor or retailer from whom the replacement is coming from.

Any claim for warranty service should be made to your contractor, wholesaler,

Man Electrique-GI-IM017Bi-1211.indd 17 necessary corrective action to either repair or replace a water heater or or workmanship subject to the terms and conditions outlined in this document. Further, any replacement water heater or component part supplied heaters is limited to one (1) per original unit purchased. If due to some extremely unusual or component part is found by our inspection & testing department to If the inner tank fails within SIX (6) years after the date of the original installation, limited to ONE (1) year. If an exact replacement is not available, the manufacturer reserves the right to furnish a comparable model water heater; however, a surcharge will be applied for any addi tional component(s) incorporated in the replacement water heater. The warranty reply card must be completed and sent back to the manufacturer within forty-five (45) days of the installation date. If said warranty card is not returned, the date indicated on the model serial plate will prevail. If any component part is found to be defective within *ONE (1) year from the date of original installation, provided said defective part is an in-house factory made piece or an original factory approved OEM piece, the manufacturer will furnish a replacement the receipt and testing of the part claimed to be defective. *FIVE (5) years on the elements for “CASCADE” models.

16

If the installation does not conform to CSA &/or ETL Standards as well as any applicable national or local building codes.

To any damage or failure caused by operating the heater without an approved temperature and pressure-relief valve

11-12-21 12:30 PM

Giant Water Heater Owner's Manual

RESIDENTIAL ELECTRIC WATER HEATER

OWNER’S MANUAL

If the information in these instructions is not

• DO NOT REMOVE the element and thermostat access cover before the power to the water heater is turned “OFF”.

• DO NOT ATTEMPT to repair or replace any of the electrical components installed on the water heater before the power to the water heater is turned “OFF”.

• DO NOT USE the water heater on a voltage other than that specified on the water heater rating plate.

• DO NOT CONNECT the power supply wiring to anywhere other than the main power connection on the water heater.

• DO NOT TURN ON the power to the water heater unless it is completely filled with water.

• DO NOT DRAIN the water heater unless the power to the water heater has been turned “OFF”.

• DO NOT STORE or use gasoline or other flammable vapours and liquids in the vicinity of this or any other appliance.

WHAT TO DO IF YOU SMELL SMOKE

• Immediately turn

“OFF” the power to the water heater.

• If after turning

“OFF” the power the smoke continues, call your local fire department.

• When the smoke has stopped, call a qualified service technician to identify and repair the problem.

IMPORTANT

READ THESE INSTRUCTIONS CAREFULLY BEFORE BEGINNING THE INSTALLATION. PROPER INSTALLATION

WILL PROVIDE SAFE AND EFFICIENT SERVICE, AND AVOID NEEDLESS EXPENSE NOT COVERED BY THE

WARRANTY. READ THE PRODUCT WARRANTY CONTAINED IN THIS MANUAL AND REMEMBER TO FILL

OUT AND RETURN TO THE MANUFACTURER ALL RELEVANT WARRANTY CARDS AND CERTIFICATES.

SHOULD YOU HAVE ANY QUESTIONS, PLEASE CONTACT YOUR LOCAL DEALER OR REFER TO THE

GETTING SERVICE FOR YOUR WATER HEATER SECTION OF THIS MANUAL.

SAVE THIS MANUAL FOR FUTURE REFERENCES.

DANGER

DANGER

WARNING

AVERTISSEMENT

Before proceeding with the installation instructions:

Série 59T

Série 59T

Série AW

Série AW

If the information in these instructions is not

• DO NOT ATTEMPT to repair or replace any of the electrical components installed on the water heater before the power to the water heater is turned “OFF”.

• DO NOT USE the water heater on a voltage other than that specified on the water heater rating plate.

• DO NOT CONNECT the power supply wiring to anywhere other than the main power connection on the water heater.

• DO NOT TURN ON the power to the water heater unless it is completely filled with water.

• DO NOT DRAIN the water heater unless the power to the water heater has been turned “OFF”.

• DO NOT STORE or use gasoline or other flammable vapours and liquids in the vicinity of this or any other appliance.

WHAT TO DO IF YOU SMELL SMOKE

• Immediately turn

“OFF” the power to the water heater.

• If after turning “OFF” the power the smoke continues, call your local fire department.

• When the smoke has stopped, call a qualified service technician to identify and repair the problem.

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