Troubleshooting The following table provides solutions for problems and glitches that may arise as you use your TASSIMO machine. If you do not find a solution for your specific problem, or the problem persists after troubleshooting please contact TASSIMO Customer Service at 1-877-TDISCS1 (1-877-834-7271). Problem Possible cause Solution Appliance not working; no symbols light up. There is no power supply. Check that the appliance is properly plugged info the power supply. Machine brews but no The water tank was removed Replace the water tank in the drink dispensed. during the brewing process or appropriate position in your there is air in the system. TASSIMO machine. Start a cleaning process with the Service disc. The float in the water tank is Clean the water tank and stuck. ensure the float can move. = Automatic mode No T DISC inserted. Check if T DISC has been not working, appliance remains in stand-by mode. inserted. The barcode could not be detected. Clean the bar code reading window and try again or smooth the barcode on the T DISC out with your thumb. Use another T DISC. If problems persist contact TASSIMO or Bosch Customer Service Department at 1-877- TDISCS1 (1-877-834-7271). = Automatic mode skipped, appliance goes straight to = Manual mode. The barcode could not be detected. Clean the bar code reading window. Use another T DISC. You can still prepare the drink by holding down the start/stop button. E Note: If piercing unit is missing, it may be purchased from TASSIMO or Bosch Customer Service Department at 1-877-TDISCS1 (1-877-834-7271) or www.tassimo.com. More Customer Service information is available online at www tassimo.com 04/2008 Problem Possible cause Solution Brewing unit cannot be Piercing unit / T DISC holder Insert the T DISC holder and securely closed. is not properly inserted. piercing unit properly. The T DISC is not inserted properly. Re-insert the T DISC and make sure it is properly positioned. The brewing unit is not properly closed. Push the clamp down firmly until it audibly clicks into place. Water dripping from the brewing unit. The T DISC is damaged or leaky. Stop the brewing process, remove the T DISC and clean the brewing unit. The piercing unit is either not inserted or not inserted properly. Check to ensure that the piercing unit is inserted properly. Water on the surface under the cup stand. Water from condensation. Condensation may occur and is not a fault. Remove it by wiping with a cloth. Service T DISC is damaged or lost. The Service T DISC must always be used for cleaning and descaling processes. A Service T DISC can be pur- chased from www tassimo.com or from TASSIMO or Bosch Cus- tomer Service Department at 1- 877-TDISCS1 (1-877-834-7271). & Fill tank lights up even though there is sufficient water in the tank. The float in the water tank is stuck. Clean the water tank and ensure that the float can move. 5 6d and À бе are flashing simulta- neously and it is not possible to prepare drinks. There is an error on the machine. Contact the TASSIMO or Bosch Customer Service Department at 1-877-TDISCS1 (1-877-834-7271). (T) Descale flashes even though you are using filtered or softened water. Even filtered water contains small amounts of dissolved lime. Descale the appliance. Memo display is not working anymore. Reset or purchase new one. Contact the TASSIMO or Bosch Customer Service Department at 1-877-TDISCS1 (1-877-834-7271). More Customer Service information is available online at www tassimo.com Bosch Home Appliances
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