Troubleshooting

Troubleshooting
Troubleshooting
The following table provides solutions for problems and glitches
that may arise as you use your TASSIMO machine. If you do not
find a solution for your specific problem, or the problem persists
after troubleshooting please contact TASSIMO Customer
Service at 1-877-TDISCS1 (1-877-834-7271).
Problem
Possible cause
Solution
Appliance not working;
no symbols light up.
There is no power supply.
Check that the appliance is
properly plugged info the
power supply.
Machine brews but no
The water tank was removed
Replace the water tank in the
drink dispensed. during the brewing process or appropriate position in your
there is air in the system. TASSIMO machine. Start a
cleaning process with the
Service disc.
The float in the water tank is Clean the water tank and
stuck. ensure the float can move.
= Automatic mode No T DISC inserted. Check if T DISC has been
not working, appliance
remains in stand-by
mode.
inserted.
The barcode could not be
detected.
Clean the bar code reading
window and try again or
smooth the barcode on the
T DISC out with your thumb.
Use another T DISC.
If problems persist contact
TASSIMO or Bosch Customer
Service Department at 1-877-
TDISCS1 (1-877-834-7271).
= Automatic mode
skipped, appliance
goes straight to
= Manual mode.
The barcode could not be
detected.
Clean the bar code reading
window.
Use another T DISC.
You can still prepare the drink
by holding down the start/stop
button.
E Note: If piercing unit is missing, it may be purchased from TASSIMO or Bosch Customer
Service Department at 1-877-TDISCS1 (1-877-834-7271) or www.tassimo.com.
More Customer Service information is available online at www tassimo.com
04/2008
Problem Possible cause Solution
Brewing unit cannot be Piercing unit / T DISC holder Insert the T DISC holder and
securely closed. is not properly inserted. piercing unit properly.
The T DISC is not inserted
properly.
Re-insert the T DISC and make
sure it is properly positioned.
The brewing unit is not
properly closed.
Push the clamp down firmly
until it audibly clicks into place.
Water dripping from
the brewing unit.
The T DISC is damaged or
leaky.
Stop the brewing process,
remove the T DISC and clean
the brewing unit.
The piercing unit is either
not inserted or not inserted
properly.
Check to ensure that the
piercing unit is inserted
properly.
Water on the surface
under the cup stand.
Water from condensation.
Condensation may occur and is
not a fault. Remove it by wiping
with a cloth.
Service T DISC is
damaged or lost.
The Service T DISC must
always be used for cleaning
and descaling processes.
A Service T DISC can be pur-
chased from www tassimo.com
or from TASSIMO or Bosch Cus-
tomer Service Department at 1-
877-TDISCS1 (1-877-834-7271).
& Fill tank lights up
even though there is
sufficient water in the
tank.
The float in the water tank is
stuck.
Clean the water tank and
ensure that the float can move.
5 6d and À бе
are flashing simulta-
neously and it is not
possible to prepare
drinks.
There is an error on the
machine.
Contact the TASSIMO or Bosch
Customer Service Department
at 1-877-TDISCS1
(1-877-834-7271).
(T) Descale flashes
even though you
are using filtered or
softened water.
Even filtered water contains
small amounts of dissolved
lime.
Descale the appliance.
Memo display is not
working anymore.
Reset or purchase new one.
Contact the TASSIMO or Bosch
Customer Service Department
at 1-877-TDISCS1
(1-877-834-7271).
More Customer Service information is available online at www tassimo.com
Bosch Home Appliances
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