What`s inside the box
What’s inside the box
Information Card
XFINITY folder containing:
Welcome Information, Comcast
Customer Privacy Notice, and
Agreement for Residential Services
Set-Top Box
Coax cables
Power cord
Getting Started
HDMI cable
2 AA batteries
Important information
The billing for your new XFINITY® service(s) will begin within 5 days from the date your order for service(s) is placed.
Prior to activation of your new XFINITY service(s), please read the Comcast Residential Customer Agreement and the
Comcast Customer Privacy Notice provided in the enclosed XFINITY documentation folder.
If you do not accept the terms of the above agreement and notice or want to cancel your XFINITY service(s), please
contact Comcast within 30 days of your receipt of this self-installation kit at 1-800-XFINITY to arrange for the return of
this self-installation kit.
Step 1 Plug in & power up
If you will be connecting a Wireless Gateway make sure it is installed first.
Screw one end of the coax cable to the
Cable In/RF In port on your set-top box.
Screw the other end to the cable wall
outlet or one of the ports on the splitter.
Make sure these connections are finger
To connect your splitter to the cable wall
outlet screw one end of a coax cable to the
side of the splitter with the single port and
the other end to the cable wall outlet.
Plug the power cord into your set-top
box. Plug the other end into an
electrical outlet.
Setup is different depending on if you are connecting an HDTV or a non-HDTV.
Use the appropriate option below:
Plug one end of the HDMI cable to the HD
to TV port on your set-top box. Plug the
other end into an HDMI port on your TV.
Take note of which HDMI port you use on
your TV. You will reference it later.
For non-HDTVs
Screw one end of the coax cable into
the Cable Out port on your set-top box.
Screw the other end into the Cable In
coax port on your TV. Make sure these
connections are finger tight.
Step 2 Activate your service
Turn ON your TV. Using your TV remote,
press the input/source button. Select the
name of the TV port you used in Step 1C.
You should then see an activation screen
on your TV.
Pull the plastic tab from the back of your
XFINITY remote to activate it.
If you don’t see the Activation Screen, go back to Step 1C and make sure the HDMI cable is plugged into
the HD to TV port. Also, make sure you’re using your TV remote (not your XFINITY remote) to change the
input/source on your TV.
For programing your XFINITY remote to control
your TV’s power and volume, refer to the manual
included with your XFINITY remote. Visit
customer.xfinity.com/Remotes for help.
Locate the Activation Information Card
that came with this kit and follow the
instructions on your TV screen to activate
your XFINITY TV service.
The XFINITY My Account app
The My Account app provides easy to use tools to identify and fix common issues.
Also, it allows you to view your balance and pay your bill.
To download the app, search for “XFINITY My Account” in the Apple App Store or
Google Play Store.
Need help?
Watch videos, search FAQs and get troubleshooting
support at xfinity.com/SelfInstall or contact
a customer service expert at 1-800-XFINITY
For help in Chinese, Korean, Vietnamese or Tagalog, please
call 1-855-955-2212.
Keep for future reference, but if you decide to toss, please recycle.
© 2017 Comcast. All rights reserved.
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