Samsung SF-350 User manual

Samsung SF-350 User manual
User’s Guide
Inkjet Telephone Fax
SF-350
www.samsungprinter.com
P/N: JB68-00812A Rev.1.00
350_UK.book Page i Monday, March 17, 2003 11:49 AM
Important Precautions and Safety Information
When using this fax machine, these basic safety precautions should always be followed to reduce risk of
fire, electric shock, and injury to persons:
1
Read and understand all instructions.
2
Use common sense whenever operating electrical appliances.
3
Follow all warnings and instructions marked on the product and in the literature accompanying the
product.
4
If an operating instruction appears to conflict with safety information, heed the safety information.
You may have misunderstood the operating instruction. If you cannot resolve the conflict, contact
your sales or service representative for assistance.
5
Unplug the fax machine from the AC wall socket and telephone jack before cleaning. Do not use
liquid or aerosol cleaners. Use only a damp cloth for cleaning.
6
Do not place the fax machine on an unstable cart, stand, or table. It may fall, causing serious damage.
7
Your fax machine should never be placed on, near, or over a radiator, heater, air conditioner, or
ventilation duct.
8
Do not allow anything to rest on the power or telephone cords. Do not locate your fax machine
where the cables may be damaged by people walking on them. Do not place the machine where
the power or telephone cord may be bent. Any case of the above may cause hazardous results or
a malfunction.
9
Do not overload wall outlets and extension cords. This can diminish performance, and may result
in the risk of fire or electric shock.
10 Do not allow pets to chew on the AC power, telephone, or PC interface cords.
11 Never push objects of any kind into the fax machine through case or cabinet openings. They may
touch dangerous voltage points, creating a risk of fire or shock. Never spill liquid of any kind onto
or into the fax machine.
12 To reduce the risk of electric shock, do not disassemble the fax machine. Take it to a qualified service technician when repair work is required. Opening or removing covers may expose you to
dangerous voltages or other risks. Incorrect reassembly could cause electric shock when the unit is
subsequently used.
i
350_UK.book Page ii Monday, March 17, 2003 11:49 AM
13 If you are using the telephone line cords from another manufacturer, it should be AWG #26 or
lower gauge as it may affect the operation of the equipment.
14 Unplug the machine from the telephone jack, PC, and AC wall outlet, and refer servicing to qualified service personnel under the following conditions:
• When any part of the power cord, plug, or connecting cable is damaged or frayed.
• If liquid has been spilled into the product.
• If the product has been exposed to rain or water.
• If the product does not operate properly after instructions have been followed.
• If the product has been dropped, or the cabinet appears damaged.
• If the product exhibits a sudden and distinct change in performance
15 Adjust only those controls covered by the operating instructions. Improper adjustment of other controls may result in damage, and may require extensive work by a qualified service technician to
restore the product to normal operation.
16 Avoid using this fax machine during a lightning storm. There may be a remote risk of electric shock
from lightning. If possible, unplug the AC power and telephone for the duration of the lightning
storm.
17 Do not install the machine in a wet environment. This may increase the risk of fire or shock.
18 Keep these instruction in a safe place for future reference.
Recycling
Please recycle or dispose of the packaging material for this product
in an environmentally responsible manner.
ii
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List of features ................................................................................................................................... 1.2
Familiarising yourself with your new machine ...................................................................................... 1.3
Front view ................................................................................................................................... 1.3
Rear view .................................................................................................................................... 1.3
Control Panel ............................................................................................................................... 1.4
Menu Map ........................................................................................................................................ 1.5
Loading paper .................................................................................................................................. 1.6
Paper type and sizes .................................................................................................................... 1.6
Making a copy .................................................................................................................................. 1.7
Setting date and time ......................................................................................................................... 1.8
Setting fax number/name .................................................................................................................. 1.8
How to enter letters ...................................................................................................................... 1.9
Copying/receiving in Ink Save mode ................................................................................................ 1.10
Adjusting ring volume ...................................................................................................................... 1.10
Adjusting speaker volume ................................................................................................................ 1.10
Chapter 2: Programming and Dialling
Making a phone call ..........................................................................................................................
On-Hook dialling ..............................................................................................................................
Phonebook dialling ............................................................................................................................
Storing a number for One-Touch dialling .......................................................................................
One-Touch dialling ......................................................................................................................
Storing a number for Speed dialling ..............................................................................................
Dialling a Speed number ..............................................................................................................
Group dialling (Multi-address transmission) ...................................................................................
Searching for a number in memory (Directory dialling) .........................................................................
Searching sequentially through the Phonebook ...............................................................................
Searching for a particular first letter ..............................................................................................
Redialling .........................................................................................................................................
To redial the last number called ....................................................................................................
To redial the number in memory ...................................................................................................
To find a number received via the Caller ID service .........................................................................
2.2
2.2
2.2
2.2
2.2
2.3
2.3
2.4
2.5
2.5
2.5
2.5
2.5
2.5
2.6
Chapter 3: The Fax Machine
Sending a fax ...................................................................................................................................
Loading documents ......................................................................................................................
Acceptable documents .................................................................................................................
Setting document resolution and contrast .......................................................................................
Sending a fax manually ...............................................................................................................
Sending a fax automatically .........................................................................................................
Automatic redial ..........................................................................................................................
Receiving a fax ..................................................................................................................................
Reception modes ..........................................................................................................................
Receiving in FAX mode ................................................................................................................
Receiving in TEL mode ..................................................................................................................
Receiving in AUTO mode .............................................................................................................
Receiving in TAM mode ................................................................................................................
Receiving in DRPD mode ..............................................................................................................
Receiving via an extension telephone .............................................................................................
Voice Request ....................................................................................................................................
Making a Voice Request ...............................................................................................................
Answering a Voice Request ..........................................................................................................
3.2
3.2
3.2
3.3
3.4
3.4
3.4
3.5
3.5
3.5
3.6
3.6
3.6
3.7
3.7
3.8
3.8
3.8
Chapter 4: Advanced Fax
Broadcasting .....................................................................................................................................
Toll Save ...........................................................................................................................................
Setting up Toll Save time ...............................................................................................................
Activating Toll Save ......................................................................................................................
Cancelling a Toll Save Job ............................................................................................................
Delayed fax ......................................................................................................................................
Polling ..............................................................................................................................................
Setting polling send .....................................................................................................................
Setting receive polling ..................................................................................................................
To cancel a scheduled job ..................................................................................................................
Forwarding a fax ..............................................................................................................................
iii
4.2
4.2
4.2
4.3
4.3
4.4
4.4
4.4
4.5
4.5
4.5
TABLE OF CONTENTS
Chapter 1: Setup and Copying
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Chapter 5: Special Features
Inserting a pause ...............................................................................................................................
Using Recall (R or Flash) .....................................................................................................................
Using Caller ID ..................................................................................................................................
Sound setup ......................................................................................................................................
Chain dialling ...................................................................................................................................
User reports ......................................................................................................................................
To print a report ..........................................................................................................................
Re-printing faxes ...............................................................................................................................
Registering/deleting junk fax numbers ................................................................................................
Entering junk fax setup mode ........................................................................................................
Clearing memory ...............................................................................................................................
User options ......................................................................................................................................
Setting system option ....................................................................................................................
5.2
5.2
5.2
5.3
5.3
5.4
5.4
5.5
5.5
5.5
5.6
5.6
5.6
Chapter 6: Care and Maintenance
Cleaning the document scanner .......................................................................................................... 6.2
Replacing the print cartridge .............................................................................................................. 6.3
Cleaning the printhead ...................................................................................................................... 6.4
Aligning the printhead ....................................................................................................................... 6.4
Ink level view ..................................................................................................................................... 6.4
Shading adjustment ........................................................................................................................... 6.4
Self testing ........................................................................................................................................ 6.5
Print cartridge maintenance ................................................................................................................ 6.5
Cleaning the Enclosures ..................................................................................................................... 6.5
Cleaning the cartridge ....................................................................................................................... 6.5
Wiping the print nozzles and contacts ........................................................................................... 6.5
Cleaning the cartridge carrier contacts .......................................................................................... 6.6
LCD error messages ........................................................................................................................... 6.7
Fixing Problems ................................................................................................................................. 6.9
Fax problems .............................................................................................................................. 6.9
Print quality problems ................................................................................................................. 6.10
Paper feeding problems ............................................................................................................. 6.10
Clearing jams .................................................................................................................................. 6.11
Document jams during transmission ............................................................................................ 6.11
Paper jams during printing ......................................................................................................... 6.11
Chapter 7: Appendix
Specifications ....................................................................................................................................
A sample of ITU #1 chart (reduced to 60.5%) ......................................................................................
Replacing the fitted plug (UK) .............................................................................................................
Notes for use of this device (New Zealand) ..........................................................................................
Declaration of conformity (European countries) ....................................................................................
Chapter 8: Index
iv
7.2
7.3
7.4
7.4
7.5
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Chapter 1
Setup and Copying
This chapter describes the preliminary setup procedure. A full installation instruction is explained in
the separate Installation Guide. If you are installing or reinstalling the machine from the beginning,
refer to the Installation Guide provided with the machine.
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List of features
This machine was designed using the latest technology. It is a full-featured, high-performance machine that not only meets, but also exceeds industry standards. The following
is a list of its many exciting features:
• Save Ink (see "Copying/receiving in Ink Save mode" on page 1.10.)
• Toll Save
• Inkjet printing on plain paper
• 33.6Kbps high speed faxing
• 160 page holding memory
• Multilingual display and report; English, German, French, Italian, Span-
ish, Portuguese and Dutch (see "Language" on page 5.7.)
• Stand-alone, full-function fax machine
• Convenient 99 page desktop copier
• 15 page Skew Free Document Feeder
• 90 Speed Dialling locations
• 10 One-Touch included
• Five reception modes; TEL, FAX, AUTO, TAM and DRPD
• Broadcasting to send the same document to multiple destinations
• Delayed FAX to send the document at a later time
• Send/Receive Polling
• Fax forwarding
• Last 10 number redial
• Report management; sending confirmation, Journal report and Phonebook, etc.
• 30-minute memory backup after the power fails.
1.2
Handset
Paper Lever
Document
Guide
Document
Out Tray
Rear view
AC Power Socket
Connect the handset
to this socket.
Connect extension phone
or TAM here, if applicable.
Connect the telephone
line to this socket.
1.3
ING
ING
Dust cover
ING
Document Tray
ING
Paper Guide
ING
Paper Support
ING
Front view
COPY- SETUP AND COPY- SETUP AND COPY- SETUP AND COPY- SETUP AND COPY- SETUP AND COPY- SETUP AND COPY-
Take a moment to familiarise yourself with your new machine by looking at the pictures
on the next few pages.
SETUP AND
ING
Familiarising yourself with your new machine
Setup and
Copying
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Control Panel
Button name
Function
Ink
Used for less ink consumption. It toggles On and Off.
Toll
Used to send a fax at a specified time.
Cartridge
Used to install a new cartridge or replace an old one.
Fax Forward
Forwards the fax received to another destination.
Resolution
Improves the clarity of a document you are sending.
Rcv.Mode/Contrast
This button has two functions:
When no document is loaded, pressing this button changes the Receive Mode.
When a document is loaded, the pressing this button changes the contrast.
One-Touch dial button (1 to 10)
These buttons, to the left of the numeric keypad, are used to call most frequently used numbers by pressing one button.
Number keypad
Dial numbers manually as you would usually do with the telephone, or enter
letters while setting up your machine.
Symbols
Used to enter special characters when entering a name in edit mode.
Speed
Used to store and dial the most frequently used 90 telephone/fax numbers
with two-digit location number.
Recall (R/Flash)
Performs a switch-hook operation.
Redial/Pause
Used to redial the last number called. You can also use it to add a pause
while storing a number in memory.
OHD/V.Req
Used to dial numbers without picking up the handset. Also used to signal a
voice request after sending or receiving documents.
Menu
Used to choose special functions such as setup system and maintenance, etc.
Advavced Fax
Use for advanced fax features like broadcasting, delayed fax, and polling, or
to cancel a scheduled job.
Report/Help
Used to print status reports or to access HELP files for information on how to
operate your machine.
Scroll/Volume
Used to display the previous or next menu item, to adjust the volume, or to
move the cursor to the digit you want to edit.
Search/Delete
To search for a number in memory.
Used to delete digits in the edit mode.
Copy
Used to copy a document.
Start/Enter
Used to start a job or to activate the selection shown in the display.
Stop/Cancel
Stops an operation at any time. Or used to cancel a current menu operation.
1.4
1.5
ING
ING
ING
ING
ING
ING
COPY- SETUP AND COPY- SETUP AND COPY- SETUP AND COPY- SETUP AND COPY- SETUP AND COPY- SETUP AND COPY-
Setup and
Copying
Menu Map
SETUP AND
ING
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Loading paper
To receive faxes or make copies, you should load the paper in the ASF1. You can load
approximately 100 sheets of paper. Before loading the paper, see if the paper size is
set correctly in the Setup System. For more information, see "Paper Size" on page 5.7.
1
Pull the Paper Support on the ASF all
the way up.
2
Push down the Paper Lever.
3
Fan the papers.
4
Pull out and hold the Dust Cover
towards you.
5
Insert them into the ASF with the print
side face up.
6
Release the Dust Cover.
7
Squeeze the Paper Guide, and move it
to the right to match the width of the
paper.
8
Paper Support
Paper Lever
Dust Cover
Paper Guide
When completed, replace the Paper
Lever to its original position.
Paper type and sizes
Satisfactory print and receive quality can be obtained with many types of plain paper.
Since the quality of plain paper varies widely, test the print quality before buying large
quantities of paper. Your machine uses a variety of papers including:
• Xerographic paper
• Bond paper
• Dual-purpose paper
Because all paper varies in physical characteristics, you can receive mixed results from
different packages of paper even though the packages contain the same type of
paper. If you encounter undesirable results, try the other side of the paper, a different
type, or another package of the same kind of paper.
1. Automatic Sheet Feeder.
1.6
The following print media can be used with your machine:
Paper size Dimensions
Paper weight
A4
210mm x 297mm
Letter
216mm x 279mm
70 ~ 90g/m2
(20 ~ 24lbs)
Legal
216mm x 356mm
Making a copy
If you want to save ink while copying or receiving a fax, see "Copying/receiving in Ink
Save mode" on page 1.10.
1
Turn the page face down and insert it into the
document feeder.
2
Adjust the document guide to match the width
of the document.
3
Feed the document into the machine.
4
Adjust the resolution by pressing Resolution.
Document
Guide
• In case you selected the Standard, it
automatically changes to Fine mode.
5
Press Copy.
• The display shows Number Of Copies.
6
Enter the number of copies you want by using
the number keypad, and press Start/Enter.
• The display shows Zoom Rate.
• If you want one copy without specific
copy options, you can press Copy again
at this time, and copying will start immediately.
7
Select the zoom rate you want by pressing < or >, and then press Start/Enter.
• You can scale the document from 50% to 150% by selecting a pre-defined
rate. The default rate is 97%.
1.7
ING
• Papers with raised, embossed lettering
ING
• Chemically treated paper
ING
• Multi-sheet forms and documents
ING
• Thermal paper
ING
• Synthetic paper
ING
• Continuous form feed paper
SETUP AND
ING
DO NOT use the following types of paper with your machine:
COPY- SETUP AND COPY- SETUP AND COPY- SETUP AND COPY- SETUP AND COPY- SETUP AND COPY- SETUP AND COPY-
Setup and
Copying
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8
Choose if you want to collate document.
• When collation is selected, you need to select the sorting order; Normal,
Reverse.
9
Press Start/Enter when all options have been selected.
• When the machine runs out of paper, Load paper and press Start/Enter
appears in the display. Supply additional paper and press Start/Enter.
• Note that you are not able to send a fax while copying is being performed. Wait until it finishes, and send a fax.
Setting date and time
The current date and time are shown in the display when the machine is on and ready
for use (Standby Mode). The date and time will be printed on all faxes you send.
1
Press Menu.
2
Press < or > to choose SET DATE & TIME and press Start/Enter.
3
Press Start/Enter when the display shows Date Format.
4
Press < or > to select either Europe or USA and press Start/Enter.
• If you chose Europe format, the date will be displayed as
DD-MM-YYYY HH:MM, for example, 20-03-2003 10:20.
• If you chose USA format, the date will be displayed as
MM-DD-YYYY HH:MM, for example, 03-20-2003 10:20.
5
Press Start/Enter when the display shows Date & Time.
6
Set the date and time. You can move the cursor by pressing < or >.
• If you enter an invalid number, the machine beeps and doesn’t proceed to
the next step. If this happens, just re-enter the correct number.
• When entering the hour, you should enter it in 24-hour format.
7
Press Start/Enter when the date and time appear correctly.
• The display shows the date and time you have set, then returns to Standby
Mode.
Setting fax number/name
If this option is not selectable even though you followed the described steps, you have
to consult the service technician or your dealer. This is a country-dependent option.
This is very useful information for the recipients. It allows them to see who sent a fax
and what number they should send a response to.
1.8
1
Press Menu.
2
Press < or > to choose SET SYSTEM ID and press Start/Enter.
3
Press Start/Enter when the display shows Fax Number.
4
Enter the fax number to which your machine is connected.
Setup and
Copying
350_UK.book Page 9 Monday, March 17, 2003 11:49 AM
Press Start/Enter when the display shows Fax Name.
7
Enter the fax name (up to 40 characters) by using the number keypad.
• You can include special characters (space, plus sign, etc.).
• For more information, see "Keypad character assignments" on page 1.9.
8
Press Start/Enter when the name in the display is correct.
• The machine returns to Standby Mode when you have finished or when
Stop/Cancel
has been pressed.
How to enter letters
These instructions assume that the display is asking you to enter a name.
1
Press the appropriate button for the letter you want.
• To enter an O, for example, press the 6 button three times. Each time you
press the button, the display shows a different letter: first M, then N, an O,
and finally 6.
• For a list of letters and corresponding buttons, see "Keypad character
assignments" on page 1.9.
2
Select the next letter in the same way.
• The blinking cursor moves right and the next letter appears in the display.
• If the letter is assigned to the same button you have pressed in step 1, then
first move the cursor by pressing < or >, then press the button.
3
Press Start/Enter when you’re finished entering letters.
Keypad character assignments
Key
Assigned numbers, letters,
or characters
Key
Assigned numbers, letters,
or characters
1
(Space) 1
6
M N O 6
2
A B C 2
7
P Q R S 7
3
D E F 3
8
T U V 8
4
G H I 4
9
W X Y Z 9
5
J K L 5
0 (Symbols) + - , . ‘ / * # & 0
1.9
ING
6
ING
Press Start/Enter when finished.
ING
5
ING
rect it.
ING
• If you enter a wrong number, use < or > to move to the number and cor-
ING
• To enter plus symbol (+), press *.
SETUP AND
ING
• To enter a delimiter, press #.
COPY- SETUP AND COPY- SETUP AND COPY- SETUP AND COPY- SETUP AND COPY- SETUP AND COPY- SETUP AND COPY-
• You can enter up to 20 digits.
350_UK.book Page 10 Monday, March 17, 2003 11:49 AM
Copying/receiving in Ink Save mode
Your machine has an Ink Save mode to optimize consumption of ink when copying
and receiving a fax.
To activate the Ink Save mode, press the Ink button.
• The button backlights to indicate Ink Save mode is active. From now on,
every printout except reports will consume less ink.
• If you feel the print quality is not good enough, exit the Ink Save mode by
pressing the Ink button again and print quality will return to normal mode.
Adjusting ring volume
Your machine has several levels of ring volume. Adjust it as you prefer.
To adjust the volume, press Scroll/Volume with machine in Standby.
• Whenever you press the button, it will increase or decrease the volume.
• The volume 0 indicates that the machine will not ring when the call is
received.
Adjusting speaker volume
You can adjust the volume as you want as following:
1
Press OHD/V.Req.
• You can adjust it when you are talking as well.
2
Press Scroll/Volume as many times as you want.
• Whenever you press the button, it will increase or decrease the volume.
1.10
350_UK.book Page 1 Monday, March 17, 2003 11:49 AM
Chapter 2
Programming and Dialling
350_UK.book Page 2 Monday, March 17, 2003 11:49 AM
Making a phone call
Your new machine provides many ways for making a phone call. You can use either of following:
• On-Hook dialling
• Phonebook dialling (One-Touch, Speed dial and Group dial)
• Directory dialling
• Redialling
• Manual dialling via the handset as you do with a regular telephone
On-Hook dialling
You do not need to pick up the handset to make a phone call. When dialling, just press the
OHD/V.Req button and enter the numbers. Pick up the handset to speak when the call is
answered.
Phonebook dialling
There are two types of Phonebook dialling; One-Touch and Speed dial.
Phonebook dialling provides you with quick access to your most frequently used numbers. Before
using Phonebook dialling, you must first programme the numbers into the memory.
Storing a number for One-Touch dialling
1
Press and hold a One-Touch button for about two seconds.
• If a number is already assigned to the button, the display briefly shows the number, then
asks if you want to delete.
If you select N (No) and press Start/Enter , the machine returns to Standby Mode with the
old number untouched.
To delete old number, select Y (Yes), press Start/Enter and start over.
2
Enter the telephone/fax number you want to store (up to 40 digits). and press Start/Enter .
• If you want a pause between numbers, press Redial/Pause ; a “ P“ appears in the display.
• If you make a mistake while entering a number, use < or > to move the cursor under the
digit, then enter the correct digit.
3
Enter the name and press Start/Enter .
• If you do not want a name, just skip this step. by pressing Start/Enter .
• If you subscribed to a caller ID service, it is recommended you enter a name.
• You can assign up to 20 characters to a name. See "How to enter letters" on page 1.9.
One-Touch dialling
1
Place document(s) if you are sending a fax.
2
Press the desired One-Touch button. (1 through 10)
• The display briefly shows the name or number and the number is then automatically
dialled. You hear the dialling process through the speaker.
• The machine scans the document into memory and begins to transmit if a document is
loaded in the document feeder.
2.2
2
Enter a two-digit (01~90) number and press Start/Enter .
• If a number is already assigned to the location, the display briefly shows the number, then
asks if you want to delete.
If you select N (No) and press Start/Enter , the machine returns to Standby Mode with the
old number untouched.
To delete old number, select Y (Yes), press Start/Enter and start over.
3
Enter the telephone/fax number you want to store (up to 40 digits) and press Start/Enter .
• If you want a pause between numbers, press Redial/Pause ; a “ P“ appears in the display.
• If you make a mistake while entering a number, use < or > to move the cursor under the
digit, then enter the correct digit.
4
Enter the name and press Start/Enter .
• If you do not want a name, just skip this step by pressing Start/Enter . If you have subscribed to a Caller ID service, it is recommended you enter a name.
• You can assign up to 20 characters to a name. see "How to enter letters" on page 1.9.
5
Press Stop/Cancel to exit.
Dialling a Speed number
1
Press Speed.
2
Enter a two-digit speed dial location number.
3
Press Start/Enter to dial the number.
• The display briefly shows the name or number and the number is then automatically
dialled. You hear the dialling process through the speaker.
• When the remote fax machine answers, the machine scans the document into memory and
begins to transmit if a document is loaded in the document feeder.
• To send a fax directly without scanning into memory, turn off the Send From Memory option
(see "Send From Memory" on page 5.7.)
• You can refer to the number assigned to each location by printing the Phonebook. see "To
print a report" on page 5.4.
• Regardless of the setting of the Send From Memory option, the machine will first dial and
then send a fax if you set the resolution to Super Fine.
2.3
Programming
and Dialling
• The display shows Speed [01-90]>## .
PROGRAMMING
AND DIALLING
Press and hold the Speed button for about two seconds.
PROGRAMMING
AND DIALLING
1
PROGRAMMING
AND DIALLING
Storing a number for Speed dialling
PROGRAMMING
AND DIALLING
• Regardless of the setting of the Send From Memory option, the machine will first dial and
then send a fax if you set the resolution to Super Fine.
PROGRAMMING
AND DIALLING
• You can refer to the number assigned to each location by printing the Phonebook. see "To
print a report" on page 5.4.
PROGRAMMING
AND DIALLING
• To send a fax directly without scanning into memory, turn off the Send From Memory option.
(see "Send From Memory" on page 5.7.)
PROGRAMMING
AND DIALLING
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Group dialling (Multi-address transmission)
Group dial uses the One-Touch button for quick access.
Numerous Speed dial numbers can be stored as a group. By using the group number, you can
send a document to multiple parties through one operation. Your machine will dial the remote
numbers in stored sequence. If the number is busy, your machine will dial the next stored
number. After sending to all of the stored numbers, the machine will automatically redial any
number(s) which was/were previously busy. Before you can use this feature, you must
coordinate and store the group numbers desired.
Storing Speed dial numbers for Group dialling
1
Press Menu .
2
Press < or > to select SETUP GROUP DIAL and press Start/Enter .
3
Press a One-Touch button you want to use for Group dial.
The display shows Group No.: Txx, where xx is the number of the One-Touch button.
• If the One-Touch button is previously assigned to Group dial, the display indicates Group
xx Used and Delete? Y/N. To keep the old one intact, select N (No), press Start/Enter and
then try again this step.
To delete old group, select Y (Yes), press Start/Enter , and then tprompt step5.
• If the button is programmed for One-Touch dialling, Delete? Y/N appears in the display. To
keep the old one intact, select N (No), press Start/Enter and then try again this step.
To delete old one, select Y (Yes), press Start/Enter , and then tprompt step5.
4
Press Start/Enter .
5
Enter a two-digit Speed dial location number you wish to include in the group. The display
shows any number stored in the selected two-digit Speed dial location. You can include
speed dial locations up to 90.
6
Press Start/Enter .
If you want to add more destinations, answer Y to the prompt and repeat steps 5 and 6.
7
Press Stop/Cancel when you have entered all the desired destinations.
The display asks you to enter a name.
8
Enter a name for the group. If you don’t want to assign a name, skip this step. You can
assign up to 20 characters to a name. For more information, see "How to enter letters" on
page 1.9.
9
Press Start/Enter .
Dialling a group
Once you have stored the group, you can use group dialling for Broadcasting, Toll and Delayed
fax.
Follow the instructions for the desired operation. When you come to a step in which the display
requests the remote fax number:
1
Press the One-Touch button under which you stored the group number. You can use only one
group number per operation. Then continue the procedure to complete the desired operation.
Your machine automatically scans the document loaded in the document tray into memory,
and will dial each of the numbers included in the group.
• For more information on Broadcasting, see "Broadcasting" on page 4.2.
• For more information on Delayed fax, see "Delayed fax" on page 4.4.
2.4
2
Press < or > to move upward or downward through the directory until you find the number
you want.
3
When the number you want appears in the display, press Start/Enter to dial.
Searching for a particular first letter
Press Search/Delete .
2
Press the button labelled with the letter you want to search for.
• For example, if you want to find the name ‘NEW YORK’, press the ‘6’ button, which is
labelled with ‘MNO’.
• The machine finds the closest entry so you may need to specify as clearly as you can.
• If the machine cannot find a name that begins with the given letter, the machine shows the
message Not Found.
3
When the name and number you want appears correctly in the display, press Start/Enter to
dial.
Redialling
You can redial the number last called or one of 10 unique numbers recently stored in memory.
To redial the last number called
1
Press Redial/Pause .
• The number is dialled automatically.
• If a document is loaded, the machine automatically begins to send. If there is no number
stored, the machine will beep.
2
Pick up the handset and speak when the call is answered.
1
Press and hold Redial/Pause for about two seconds.
2
Select Recent Numbers and press Start/Enter .
PROGRAMMING
AND DIALLING
To redial the number in memory
• The display shows the most recent numbers.
3
Press < or > to find the number you are dialling.
4
Press Start/Enter when the correct number appears.
• If a document is loaded, the machine automatically begins to send.
2.5
PROGRAMMING
AND DIALLING
1
Programming
and Dialling
Press Search/Delete .
PROGRAMMING
AND DIALLING
1
PROGRAMMING
AND DIALLING
Searching sequentially through the Phonebook
PROGRAMMING
AND DIALLING
You can search the entire Phonebook to find the number you want to dial.
PROGRAMMING
AND DIALLING
Searching for a number in memory (Directory dialling)
PROGRAMMING
AND DIALLING
350_UK.book Page 5 Monday, March 17, 2003 11:49 AM
350_UK.book Page 6 Monday, March 17, 2003 11:49 AM
To find a number received via the Caller ID service
You sometimes need to see who has called you. To see the number or name follow the
instructions below:
2.6
1
Press and hold Redial/Pause for about two seconds.
2
Select Caller ID and press Start/Enter .
3
Scroll through the numbers by pressing < or >.
350_UK.book Page 1 Monday, March 17, 2003 11:49 AM
Chapter 3
The Fax Machine
350_UK.book Page 2 Monday, March 17, 2003 11:49 AM
Sending a fax
Sending a fax is very simple if you follow the instructions starting from here. They will describe
how to load the document, set the resolution/contrast and dial the number.
Loading documents
1
Load your document(s) top down in the document tray with the printed side facing away from you.
• Be sure that your document is dry and free of staples, paper clips, and other foreign objects.
• For more information on what kind of paper you can use for documents, see "Acceptable
documents" on page 3.2.
2
Adjust the document guides to match the width
of the document, and load document consisting
of up to 15 sheets until the Automatic Document Feeder seizes and pulls it in. The display
will indicate
Document Ready when it senses that a document
has been loaded.
Document
Guide
• If you are sending more than one sheet,
make sure the bottom sheet enters first. Insert
the sheets with a slight push to ensure smooth
feeding.
• If you’re loading pages that are unusually
thick or thin, feed one sheet at a time. If the document doesn’t feed correctly, open the Control Panel, remove the document, and try loading it again.
3
Choose the proper resolution and contrast by pressing Resolution and Rcv.Mode/Contrast
respectively.
Acceptable documents
Single sheet
Document size
2 or more sheets
Maximum
216mm (W) x 356mm (L)a 216mm (W) x 297mm (L)
Minimum
148mm (W) x 128mm (L)
Effective scanning width
Number of sheets which can be loaded at a time
Thickness of document
Paper quality
210mm
-
Up to 15
0.07mm ~ 0.15mm
0.075mm ~ 0.12mm
Uncoated on both sides
a. When sending a document that is longer than 356 mm, you must immediately take out each sheet as soon as it has been
scanned. Otherwise, the document may jam.
For multiple sheets, all pages of the document must be the same size and paper type.
DO NOT try to send documents that are:
• wet
• covered with wet ink or paste
• wrinkled, curled, or folded
• too thin (less than 0.07mm thick-onionskin, airmail paper, etc.)
3.2
THE FAX
MACHINE
350_UK.book Page 3 Monday, March 17, 2003 11:49 AM
• too thick (more than 0.15mm thick)
• chemically processed (pressure-sensitive paper, carbon-coated paper, etc.)
• coated (glossy, etc.)
• too small or short (such as a label, voucher, etc.)
Setting document resolution and contrast
We recommend you send documents printed using a typewriter, felt tip pen, black ink, or LaserWriter. The paper should be white or very light, and of normal weight not cardboard.
Blue lines on a ruled pad don’t fax well. For more information on what kind of paper you can
use for documents, see "Acceptable documents" on page 3.2. When you send/copy normal
documents, you need not adjust the resolution and the contrast.If you send/copy documents with
unusual contrast characteristics, including photographs, you can adjust the resolution and contrast to send a high-quality transmission of the documents.
The Fax
Machine
To send these documents, use an office copier to make a photocopy first, and then send the copy.
THE FAX
MACHINE
• made of cloth or metal
1
Turn the page face down and insert it into the document feeder.
For more information, see "Loading documents" on page 3.2.
2
Press Resolution as many times as you want to adjust the sharpness and clarity.
• STANDARD works well for printed or typewritten originals with normal-sized characters.
THE FAX
MACHINE
To adjust the resolution and contrast
• SUPER FINE works well for documents containing extremely fine detail. SUPER FINE only
works if the remote machine also has the SUPER FINE feature.
• SUPER FINE mode is not used when sending documents scanned into memory (i.e., Broadcasting and Delayed Fax).
• If you are sending documents using the memory (broadcasting, delayed tx, send polling or
toll save), SUPER FINE will be changed back to FINE even though you selected SUPER
FINE. However, in case you are sending in the Hook-off state, you can select SUPER FINE.
THE FAX
MACHINE
Press Rcv.Mode/Contrast as many times as you want to adjust the darkness.
• NORMAL works well for normal handwritten, typed, or printed documents.
• LIGHTEN works with very dark print.
• DARKEN works with light print or faint pencil markings.
• After sending/copying is executed, resolution/contrast automatically returns to default.
3.3
THE FAX
MACHINE
• PHOTO is used when faxing photographs or other documents containing colour or grey
shades.
When Photo is chosen, the STANDARD Resolution is automatically set to FINE.
THE FAX
MACHINE
3
THE FAX
MACHINE
• FINE is good for documents containing a lot of detail.
350_UK.book Page 4 Monday, March 17, 2003 11:49 AM
Sending a fax manually
1
Turn the page face down and insert it into the document feeder.
For more information, see "Loading documents" on page 3.2.
2
Enter the number of the remote fax machine by using the number keypad.
3
Press Start/Enter to start a transmission.
• The transmission will start either after scanning into the memory or immediately without
scanning, according to the option of "Send From Memory" on page 5.7.
Sending a fax automatically
To send a fax automatically, you must have already stored numbers into memory. To learn how
to register One-Touch dial or Speed dial, see "Storing a number for One-Touch dialling" on
page 2.2.
1
Turn the page face down and insert it into the document feeder.
For more information, see "Loading documents" on page 3.2.
2
To One-Touch dial, press a One-Touch button. If you are Speed dialling, press Speed and
enter a two-digit location number, and then press Start/Enter .
• The machine scans the document into memory and begins to transmit. If you turned off the
Send From Memory option, the machine will first dial and send.
• You can set your machine to print out a Confirmation report automatically. For more information, see "Sending Confirm" on page 5.7.
Automatic redial
When you send a fax, if the number you have dialled is busy or there is no answer, the machine
will attempt to redial the number every three minutes up to two times.
Before redialling, the display shows To redial now, press Start/Enter .
If you want to redial the number immediately, press Start/Enter .
Or, press Stop/Cancel to cancel redialling and then the machine returns to Standby mode.
3.4
Receiving a fax
Before you receive a fax, be sure to load one of the supported paper sizes for receiving faxes.
For information on what paper types you can use, see "Paper type and sizes" on page 1.6.
THE FAX
MACHINE
350_UK.book Page 5 Monday, March 17, 2003 11:49 AM
How it works
Reference section
FAX
The machine answers an incoming call and immediately
goes into receive mode, expecting a fax to be received.
"Receiving in FAX
mode" on page 3.5.
TEL
The automatic fax reception is turned off. You can receive "Receiving in TEL
mode" on page 3.6.
a fax only by manually pressing Start/Enter .
AUTO
Your fax machine will answer faxes automatically after the "Receiving in AUTO
number of rings you specify. If the machine does not pick mode" on page 3.6.
up a fax signal, it will give another ringing tone to tell you
it is a phone call. You should lift the handset to answer the
call. If you do not pick up the handset on your fax
machine, it will switch to the automatic reception mode.
TAM
"Receiving in TAM
You have to have an answering machine attached to the
mode" on page 3.6.
EXT line socket on your fax machine. When the phone
rings, the attached answering machine answers and stores
the caller’s message if they leave one. If your machine
senses a fax tone on the line, the call automatically
switches over to fax receive mode.
If you rarely use the fax line for voice conversation, set the machine to receive faxes automatically by selecting either FAX or AUTO mode.
The Fax
Machine
Reception
mode
THE FAX
MACHINE
The following chart describes how each reception mode works:
THE FAX
MACHINE
Your fax machine has various reception modes; FAX, TEL, AUTO, TAM and DRPD. For DRPD
Mode, see "DRPD Mode" on page 5.8.
THE FAX
MACHINE
Reception modes
To set the machine to FAX mode, press Rcv.Mode/Contrast repeatedly until Fax Mode is
displayed.
• In Standby mode, FAX appears in the right hand corner of the display.
• When you get a call, the machine answers after the second ring, and receives the fax
automatically. When reception is complete, the machine returns to Standby mode.
THE FAX
MACHINE
Receiving in FAX mode
3.5
THE FAX
MACHINE
THE FAX
MACHINE
• If you want to change the ‘Rings to Answer ’ option, see "Rings To Answer" on page 5.7.
350_UK.book Page 6 Monday, March 17, 2003 11:49 AM
Receiving in TEL mode
To set the machine to TEL mode, press Rcv.Mode/Contrast repeatedly until Tel Mode is displayed.
In Standby mode, TEL appears in the right hand corner of the display.
1
Pick up the handset and answer it when the telephone rings.
2
Press Start/Enter if you hear a fax tone, or if the person on the other end asks you to receive
a document. Be sure there is no document loaded, or the document will be sent to the caller’s
fax showing TX in the display.
3
Hang up the handset.
Receiving in AUTO mode
To set the machine to AUTO mode, press Rcv.Mode/Contrast repeatedly until Auto Mode is
displayed.
• In Standby mode, AUTO appears in the right hand corner of the display.
• When a call comes in, the machine answers it. If a fax is being received, the machine
goes into receive mode. If the machine does not sense a fax signal, it will continue ringing
to tell you it is a phone call. You should pick up the handset to answer the call, or it will
switch to automatic reception mode, after approximately 25 seconds.
Receiving in TAM mode
To use this receiving mode, you need to have an answering machine attached. To set the
machine to TAM mode, press Rcv.Mode/Contrast repeatedly until TAM Mode is displayed.
In Standby mode, TAM appears in the right hand corner of the display.
• When a call comes in, the answering machine answers and stores the caller’s message if
they leave one. If the machine detects a fax signal, it goes into receive mode.
• If you have set your machine to TAM mode and your answering machine is switched off,
or the answering machine is not connected to your fax machine, the machine will
automatically go into receive mode after several rings.
• If your answering machine has a ‘User-Selectable Ring Counter’, set the machine to
answer an incoming call in less than 4 rings.
• If the sound level of the call is too low due to a poor phone connection, the fax machine or
answering machine may not work properly.
• When you set the machine to TEL mode and you have an answering machine attached,
you must make sure you switch off the answering machine, or, the outgoing message will
interrupt your phone conversation. Not all answering machines will work with your fax
machine.
• When your answering machine answers an incoming call, it records a fax tone until it
realizes it is a fax coming through. Due to this, your answering machine may tell you a
voice message has been left, even when it is actually a fax.
3.6
Receiving in DRPD mode
DRPD stands for Distinctive Ring Pattern Detection, which is a telephone company service. It
enables a user to use a single telephone line to answer several different telephone numbers. To
receive a fax in DRPD mode, you should first set DRPD and activate it. Once you have activated
DRPD mode it can be one of the receiving modes which can be selectable by pressing the
Rcv.Mode/Contrast button as FAX, TEL, TAM and AUTO. To set up DRPD, see "DRPD Mode" on
page 5.8.
• Now, the machine will manage faxes and call as programmed.
• In Standby mode, DRPD appears in the right hand corner of the display.
DRPD must be set up again if you reassign your fax number, or connect the machine to another
telephone line. After DRPD has been set up, call your fax number again to verify that the machine
answers with a fax tone, then have a call placed to a different number assigned to that same line
to be sure the machine answers the normal phone call.
The Fax
Machine
THE FAX
MACHINE
Press Rcv.Mode/Contrast repeatedly until DRPD Mode appears in the display.
THE FAX
MACHINE
350_UK.book Page 7 Monday, March 17, 2003 11:49 AM
Receiving via an extension telephone
Answer the call on the extension phone.
2
Press *9* (remote receive start code) in sequence when you hear a fax tone.
• Your fax machine detects the code and starts to receive the document.
• The code is preset at the factory. The first and the last asterisks are fixed, but you can
change the middle digit to whatever you prefer 0 through 9. For more information, see
"Rcv. Start Code" on page 5.7.
THE FAX
MACHINE
THE FAX
MACHINE
Hang up the phone when your fax machine starts to receive.
THE FAX
MACHINE
3
3.7
THE FAX
MACHINE
1
THE FAX
MACHINE
If you have an extension phone connected to your machine, you can remotely control your fax
machine to start receiving.
350_UK.book Page 8 Monday, March 17, 2003 11:49 AM
Voice Request
If you need to speak to the person after sending or receiving a fax, you can use Voice Request
feature to alert the person at the remote site that you want to talk to him/her. You can also
respond to a Voice Request made at the remote end.
Making a Voice Request
1
Press OHD/V.Req while a document is being sent or received.
• A Voice Request signal is sent to the remote fax machine after the document has been sent
or received. If the other person does not answer your request, your fax machine
automatically hangs up and returns to Standby mode.
• If the remote fax machine doesn’t have the Voice Request feature, you cannot make a
Voice Request.
• You can cancel a Voice Request by pressing OHD/V.Req . again while you are sending or
receiving a document.
2
Pick up the handset and answer it when the phone rings.
3
Hang up the phone when you’re finished.
Answering a Voice Request
Remote party can also make a Voice Request to talk to you if they have a Voice Request feature.
If the fax machine rings, follow this procedure:
3.8
1
Pick up the handset and answer it when the phone rings after sending or receiving a
fax. If you don’t answer the Voice Request, the machine prints out the number, date, and time
when the request was made.
2
Hang up the phone when you’re finished.
350_UK.book Page 1 Monday, March 17, 2003 11:49 AM
Chapter 4
Advanced Fax
In this chapter, you will learn how to use the advanced fax features of your machine. For example,
how to send the same documents to many different locations (Broadcasting) or how to set up your
machine to send faxes at a preset time (Delayed Fax).
350_UK.book Page 2 Monday, March 17, 2003 11:49 AM
Broadcasting
With Broadcasting you can programme your machine to automatically scan and send
documents to a number of different recipients. The documents are automatically erased from
memory when Broadcasting is finished.
1
Turn the document face down and feed it into the machine.
2
Press Advanced Fax.
3
Select Set Broadcasting by pressing < or >, and press Start/Enter .
4
Enter the fax number.
• You can use any Auto Dial key (such as One-Touch, Group dial, or two-digit Speed dial
location number), or enter the number through the number keypad.
• You can enter 10 fax numbers into one job.
• If you are using Group dial, it should be primarily used.
5
Press Start/Enter when the correct number appears in the display.
• If you have more destinations, use the < and > to select ‘Y’ and press Start/Enter when
asked Another? Y/N and repeat steps from 4.
6
If you have finished entering all the numbers, answer N and Press Start/Enter .
• The document will be scanned into memory before transmission, and be sent at the programmed time.
Toll Save
You can set your machine to send a fax at a later time when you will not be present. Normally it
is cheaper to send a fax at night because telephone rates are lower than they are during the
day. Therefore you can use Toll Save to save money.
To use Toll Save, you first set the Toll Save time at what time the fax to be sent.
Setting up Toll Save time
1
Press Menu and select SETUP SYSTEM by pressing < or >.
2
Press Start/Enter
3
Press < or > to select TOLL SAVE TIME.
4
Enter the time in 24-hour format.
• For example, enter 2230 for 10:30 PM.
• If you set a time earlier than the current time, the document(s) will be sent at that time on
the following day.
5
4.2
Press Start/Enter when the time appears correctly in the display.
1
Turn the document face down and feed it into the loading slot.
2
Press Toll.
If Set Toll Save Time In SETUP SYSTEM appears in the display, see "Setting up Toll Save time" on
page 4.2.
3
Enter the number of the remote machine when you are prompted by TEL:.
• You can use any Auto Dial key (such as One-Touch, Group dial, or two-digit Speed dial
location number), or enter the number through the number keypad.
• You can enter 10 fax numbers into one job.
• If you are using Group dial, it should be primarily used.
4
Press Start/Enter when the number appears in the display.
• If you have more destinations, use the < and > to select Y (Yes) and press Start/Enter when
asked Another? Y/N and repeat steps from 3.
• If you have finished entering all the numbers, answer N (No) and press Start/Enter .
5
The document will be scanned into memory and waits for the time.
The display will switch current time and Toll Save Time.
(For example: 11-DEC 22:05 FAX <-> TOLL SAVE 23:03)
• If the scanned pages fill up the remaining memory, your fax machine will display MEMORY
FULL.
Memory has become full while scanning a document. Press Start/Enter to send the scanned
pages only. To cancel the job press Stop/Cancel and try again when memory becomes
available, or split the new document into smaller parts.
ADVANCED FAX
Once you’ve set up Toll Save Time, you are ready to use Toll Save. Your machine can hold only
one Toll Save job at one time, which can include many destinations in it.
AAdvanced
DVANCED FFax
AX
ADVANCED FAX
Activating Toll Save
ADVANCED FAX
350_UK.book Page 3 Monday, March 17, 2003 11:49 AM
Cancelling a Toll Save Job
Before the time to Toll Save activates, you can cancel Toll Save job.
ADVANCED FAX
Select Y or N by pressing < or > and press Start/Enter .
• If you select Y, the job in memory is deleted.
• If you select N, the job remains in memory.
ADVANCED FAX
2
Press Toll.
The display shows Cancel Job? Y/N .
4.3
ADVANCED FAX
1
350_UK.book Page 4 Monday, March 17, 2003 11:49 AM
Delayed fax
You can set your machine to send a fax at a later time when you will not be present. Normally it is
cheaper to send a fax at night because telephone rates are lower than they are during the day.
1
Turn the document face down and feed it into the machine.
2
Press Advanced Fax.
3
Select Set Delayed Fax by pressing < or >, and press Start/Enter .
4
Enter the fax number.
• You can use any Auto Dial key (such as One-Touch, Group dial, or two-digit Speed dial
location number), or enter the number through the number keypad.
• You can enter 10 fax numbers into one job.
• If you are using Group dial, it should be primarily used.
5
Press Start/Enter when the number appears in the display.
• If you have more destinations, use the < and > to select ‘Y’ and press Start/Enter when
asked Another? Y/N and repeat steps from 4.
• If you have finished entering all the numbers, answer ‘N’ and press Start/Enter .
6
Enter the name if you want to name the transmission.
If not, skip this step.
7
Press Start/Enter .
8
Enter the time the transmission starts, in 24-hour format.
• For example, Enter 2230 for 10:30 P.M.
9
Press Start/Enter when the time appears correctly in the display.
• The document will be scanned into memory before transmission, and be sent at the
programmed time.
Polling
Polling enables you (or a remote fax machine) to retrieve a document. This is useful when a
person who has a document to be sent is leaving the office. The person who wants to receive the
document at a later time places a call to the machine holding the original, and requests that the
document be sent. In other words, it “requests” the machine holding the original.
Setting polling send
You can programme your fax machine to send documents in your absence when it is requested
by a remote fax machine.
4.4
1
Turn the document face down and feed it into the machine.
2
Press Advanced Fax.
3
Select Set Polling Send by pressing < or >, and press Start/Enter .
• The poll code is used to prevent your document from being retrieved by the unauthorised
caller.
• Your machine starts scanning the document(s) into memory and shows POLLING SEND in the
display. If the receiving mode was TEL, the machine changes it to FAX mode automatically
for being polled.
• The poll code is preset to 0000 at the factory, which represents no poll code.
• When it is polled, the page in memory will be deleted automatically.
To cancel Send Polling, see "To cancel a scheduled job" on page 4.5.
Setting receive polling
1
2
Lift the handset or press OHD/V.Req and enter the telephone number of the remote machine
which is in Send Polling state.
Press Advanced Fax when you hear a fax tone from the remote machine.
• The display shows To poll documents press Start/Enter .
3
4
Press Start/Enter .
Enter the Poll Code to retrieve the document, and press Start/Enter .
• The machine starts to receive document and prints.
Not all fax machines have polling capability, and polling incompatibility sometimes occurs
between fax machines made by different manufacturers.
ADVANCED FAX
Enter the poll code and press Start/Enter .
AAdvanced
DVANCED FFax
AX
ADVANCED FAX
4
ADVANCED FAX
350_UK.book Page 5 Monday, March 17, 2003 11:49 AM
To cancel a scheduled job
Press Advanced Fax.
2
Select Cancel Schedule by pressing < or >, and press Start/Enter .
3
Select the reserved transmission you want to cancel by pressing < or > repeatedly.
4
Press Start/Enter to cancel the selected schedule.
Forwarding a fax
While you are away from your home or office, you do not have to miss important faxes. Your
machine can forward any faxes it receives to a fax machine at your new location, and it can
print a copy for you to review when you get back as well.
Press Fax Forward .
The display shows Off, Forward or Forward & Print whenever you press < or >.
• Off: disables fax forwarding
• Forward: forwards a fax to your new location
• Forward & Print: forwards it to your new location and prints the fax
4.5
ADVANCED FAX
1
ADVANCED FAX
1
ADVANCED FAX
All scheduled jobs remain in memory after they have been set. Cancel unnecessary scheduled
jobs to make more memory available.
350_UK.book Page 6 Monday, March 17, 2003 11:49 AM
2
Press Start/Enter after selecting Forward or Forward & Print by pressing < or >.
3
Enter the fax number through the number keypad.
The display will show Start Date & Time .
4
Press Start/Enter and enter the time to start.
• When entering the date and time, the format should be the same as when you first set up
the machine’s date format. To learn about date format, see "Setting date and time" on
page 1.8.
• If you enter a wrong time, the machine will beep and asks for the time again.
5
Press Start/Enter .
The display will show End Date & Time .
• If the time to end is the same as the start time, Invalid Time will show with a beep, and asks
for the time again.
6
4.6
Enter the end time and press Start/Enter .
The machine returns to Standby mode and FWD appears in the display when the Fax
Forward start time is reached. Every fax received will be forwarded to your new location till
the end time.
350_UK.book Page 1 Monday, March 17, 2003 11:49 AM
Chapter 5
Special Features
350_UK.book Page 2 Monday, March 17, 2003 11:49 AM
Inserting a pause
With some private telephone systems, you must dial an access code (9, for example) and listen
for a second dial tone before dialling an outside number. In such cases, you need to insert a
pause in the number when you are registering Auto Dial such as a One-Touch or Speed dial
number.
If you are asked for the number when setting up Auto Dial, follow this procedure:
Press Redial/Pause to insert a pause while entering the number.
• A ‘P’ is inserted at the point where you pressed Redial/Pause . If you need a longer pause,
press Redial/Pause as many times as you want.
Using Recall (R or Flash)
The name of this button (Recall ) differs depending on your country. The Recall button is equivalent to R or Flash.
If you do not have a special service that uses the switch-hook signal, do not press Recall during a
call. If you do, you could disconnect the line.
If you get a call and you want to transfer it to someone else, press Recall and dial the number of
that other person. This may not work with some phone systems. Refer to your telephone’s instruction manual for more information. The recall is of the “Time break” type.
1
Press Recall when you are on the telephone.
2
Enter the phone number to transfer it to someone else.
• In UK, you may have some problems when you try to use BT services.
3
Hang up the handset when the person answers.
Using Caller ID
Many countries have the Caller ID system which enables the receiver to view the numbers or
names of callers. Once you have subscribed to Caller ID services, your machine can display
caller information. To switch the Caller ID feature on:
1
Press Menu repeatedly until SETUP SYSTEM appears, and press Start/Enter .
2
Select Caller ID by pressing < or >, and press Start/Enter .
3
Choose the desired option, and press Start/Enter .
• On: Activates the Caller ID feature.
• On /w Junk Fax: Activates Caller ID and ignores any fax registered as a junk fax
(see "Registering/deleting junk fax numbers" on page 5.5.)
• Off: Deactivates the Caller ID feature.
5.2
You can adjust both the alarm and key volume levels.
1
Press Menu repeatedly until SETUP SOUND appears, and press Start/Enter .
• The display shows the type of volume you can choose.
• The display shows the two options you can adjust: Alarm Sound and Key Sound.
2
Press < or > to select the volume type you want, and press Start/Enter .
3
Select On or Off and press Start/Enter .
4
If you selected Off, the alarm or key click does not make any sound.
Chain dialling
When using special computer services, such as alternate long distance carriers, credit card calls,
or bank-by-phone, you must dial the telephone number of the service and wait for the computer
to answer before continuing. The length of time before the computer answers can vary, so using
a pre-programmed pause after a service number is not advised.
However, you can store your ID number, for example, in one memory location, and the rest of
the information, such as your card number, in another memory location.
Dial the phone number of the special service first. Then, when the service answers, dial the rest
of the information, such as a long-distance number. We call this procedure Chain Dialling.
1
Lift the handset and place a call to the service.
2
Press a One-Touch button holding the additional information, when the computer answers.
• Speed dial and Group numbers cannot be used for Chain Dialling.
5.3
SPECIAL FEATURES SPECIAL FEATURES
Sound setup
Special
SPECIAL
FEATURES SPECIAL FEATURES SPECIAL FEATURES SPECIAL FEATURES SPECIAL FEATURES
Features
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User reports
Your fax machine can print reports containing useful information - Scheduled Info, System Data,
Help report, etc.
To print a report
1
Press Report/Help .
2
Choose the report you want by using < or >.
3
Press Start/Enter when the desired report is displayed.
The selected report will be printed. The available reports are shown below:
Report name
Content
How it prints
Help List
This report covers the machine’s basic functions and commands.
Manual
It can also be used as a quick reference guide.
Sent Journal and
Received Journal
These reports show information concerning the transmission
and reception activities. They can be printed on command
or if the machine is set to do so. They will automatically
print after every 40 transmissions or receptions.
Phonebook
This report shows all of the numbers currently stored in the
fax machine’s memory such as One-Touch, Speed dial and Manual
Group dial.
Sending
Confirm
This report shows the fax number, the number of pages,
elapsed time of the operation, the communication mode,
and the communication results. Set up your machine as
described in "Sending Confirm" on page 5.7 to
automatically print the confirmation report.
Manual
/Automatic
Schedule Inform
This report shows the document currently stored for
Delayed FAX and Polling Send along with the operation
number, starting time and type of operation, etc.
Manual
Manual
/Automatic
System Data
This report shows the status of the user options. After you
have changed any setting, print this report to check your
changes.
Manual
Caller ID
This report shows the information of the most recent 30
callers who have called your machine.
Manual
Junk Fax
This report shows the 20 telephone numbers which are
marked as junk fax numbers.
Manual
Print Fax
Your machine stores the most recently received fax infor- Manual
mation in memory until it is full so that you can print it later
if you need to. For more information, see "Re-printing
faxes" on page 5.5.
Multi-Communica- This report prints automatically if you have faxed docution
ments to more than one location by using Broadcasting.
Power Fail Report If experience a power failure, this report is printed automatically
when power is restored, to notify you that there was a power
Automatica
failure. This report prints only when there was any scheduled
job such as Delayed FAX or Send Poll, received job.
Call Back
Message
This report is printed automatically when you do not
respond to a remote operator’s Voice Request.
a. These reports are not user-selectable.
5.4
Re-printing faxes
You may sometimes need to re-print a received fax. Your machine stores the most recently
received faxes in memory. As this memory is filled, old faxes that have been printed will be
erased to make room for new faxes. To access this facility:
1
Press Report/Help .
2
Press < or > to choose Print Fax, and press Start/Enter .
• If there are only old faxes, the machine will automatically print and returns to Standby
mode without moving to the next step.
• If there are no faxes in memory, the machine will inform you by displaying Memory Empty.
3
Select between Print New Fax or Reprint Old Fax and press Start/Enter .
• Print New Fax: The machine prints all new faxes which have never been printed.
• Reprint Old Fax: The machine prints all old faxes which have been printed.
Registering/deleting junk fax numbers
Provided you have entered a junk fax number and activated the Caller ID option by selecting
On /w Junk Fax, your machine will not receive any faxes from those entered numbers. To set up
the Caller ID, see "Using Caller ID" on page 5.2.
The LCD displays the first eight digits of a number, to view entire numbers it is recommended to
print the Caller ID report when adding/deleting the junk fax numbers.
Entering junk fax setup mode
1
Press Menu repeatedly until SETUP SYSTEM appears, and press Start/Enter .
2
Select Set Junk Fax No.
3
Press Start/Enter and follow the instructions below depending on the setup type.
To add a number
1
Special
SPECIAL
FEATURES SPECIAL FEATURES SPECIAL FEATURES SPECIAL FEATURES SPECIAL FEATURES
Features
350_UK.book Page 5 Monday, March 17, 2003 11:49 AM
Choose Add and press Start/Enter .
• The machine shows the first CID (Caller ID) number.
2
Select the CID number you want to register as a junk fax, and press Start/Enter .
• You can enter up to 20 numbers. Numbers which have already been entered as a junk
numbers are marked by ‘*’ at the end of the display.
To delete a number
1
Choose Delete and press Start/Enter .
• The machine shows the first junk number.
2
Select the junk fax number you want to delete, and press Start/Enter .
• You can scroll to the next one by pressing < or >.
5.5
SPECIAL FEATURES SPECIAL FEATURES
• You can scroll to the next one by pressing < or >.
350_UK.book Page 6 Monday, March 17, 2003 11:49 AM
Clearing memory
You can selectively clear information stored in your machine’s memory.
1
Press Menu repeatedly until MEMORY CLEAR appears, and press Start/Enter .
The display shows the type of information you can clear from memory.
2
Select what you want to delete by pressing < or >, and press Start/Enter .
3
Select ‘Y’ and press Start/Enter when the machine asks if you are sure.
• The types of information you can clear are:
Item
It will
System ID
Delete your system ID.
Dial/Schedule
Clear the stored numbers in the Phonebook. In addition,
all the Scheduled Jobs are also cancelled.
Journal
Clear all records of transmissions and receptions.
Default System
Restore user-selectable options to factory default value.
User options
Your fax machine has various user-selectable features. These options are preset at the factory,
but you may need to change them.To find out how the options are currently set, print the System
Data List. For more information on printing a report, see "To print a report" on page 5.4.
Setting system option
The System Setup includes settings related to fax operation.
1
Press Menu .
2
Select SETUP SYSTEM by pressing < or >.
3
Press Start/Enter to enter specified Setup mode.
4
Scroll up or down by pressing < or > to select the option you want to change.
5
Press Start/Enter when the option you want appears in the display.
6
Press < or > to choose the desired status.
7
Press Start/Enter for the status you want.
• To exit Setup mode at any time, press Stop/Cancel .
• When you press Stop/Cancel , the machine stores the options you’ve changed, and returns
to the Standby mode.
5.6
The chart below shows the options in the left column and their suboptions in the right column.
When you have entered System Setup, now you can see one of the options in the display by
selecting < or >. The right column shows the suboptions belonging to the options.w
Option
Suboption
Language
There are 7 languages you can use for display and report.
The languages are:
English, German, French, Italian, Spanish, Portuguese and Dutch.
Sending Confirm
A confirmation report shows whether the transmission was successful or
not, how many pages were sent, etc. Choose ON to print a confirmation
report automatically each time you send a fax. Choose OFF not to print
whatever the result is. Choose ERROR to print only when an error occurs,
and the transmission was unsuccessful. Note that a confirmation report
of a memory transmission includes the Image TCR (Transmission
Confirmation Report) which shows the image of the first page with the
various information depending on the value you made as described in
"Image TCR" on page 5.8
Paper Size
Select the paper size you will use for fax receive, and copying.
Auto Reduction
When receiving a document as long as or longer than the paper
loaded, the machine can reduce the data to fit your paper. If the fax
machine cannot fit the data into one page with this feature enabled, the
data is divided and printed in actual size on two or more sheets.
Discard Size
If you turn the Automatic Reduction feature off, you can set the fax
machine to discard any excess image at the bottom of the page when
receiving a document as long as or longer than the paper loaded in
your machine. If the incoming fax is out of the margin you have set, it
will be printed on two sheets of paper. Enter the desired Discard Size in
millimetres.
Rings To Answer
You can select the number of rings before answering an incoming call.
If you are using your machine as both a telephone and a fax machine,
we suggest you set the ring count to at least 4 to give you time to
answer.
Rcv. Start Code
The Rcv. Start Code (Remote Receive Start Code) allows you to start fax
receive from an extension phone plugged into the EXT socket or
equivalent. If you pick up the extension phone and hear a fax tone,
enter the Rcv. Start Code and the fax will start to receive. The code is
preset to *9* at the factory. Enter the desired code from 0 to 9.
ECM Modea
This mode compensates for poor line quality and ensures accurate,
error- free transmission with any other ECM-equipped facsimile
machine. If the line quality is poor, transmission time may be increased
when ECM is enabled.
Send From Memory
This determines how to transmit the document manually. If it is on, the
machine will scan documents into memory and then send a fax. If it is
off, the machine will first dial and send.
If you have selected the SUPER FINE resolution while this option is on,
the machine will directly start a transmission without scanning into the
memory.
Caller IDb
You can see the number of the person calling you. Before using the
Caller ID feature, Caller ID service must be installed on your telephone
line by the telephone company. For more information, see "Using Caller
ID" on page 5.2.
5.7
SPECIAL FEATURES SPECIAL FEATURES
System setup options
Special
SPECIAL
FEATURES SPECIAL FEATURES SPECIAL FEATURES SPECIAL FEATURES SPECIAL FEATURES
Features
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Option
Suboption
Set Junk Fax No.
You can prohibit your machine from uncertified or unwanted junk faxes
like spam mail. To add a number as a junk fax you should have at least
one Caller ID detected by the machine. Even though you have added
junk fax numbers, if you disable the caller ID feature, the junk fax feature will also be disabled. For more information, see "Registering/deleting junk fax numbers" on page 5.5.
Auto Journal
A journal report shows the specific information concerning transmission
or reception activities, the time and date of the most recent 40 transmissions or receptions.
DRPD Modec
DRPD (Distinctive ring) is a service provided by some telephone
companies that assigns two phone numbers to one phone line, each of
which makes your phone ring differently. If you subscribe to this service,
you can program your machine to learn one phone number and
distinctive ring for incoming faxes.
As the display shows, call this fax from another fax machine. The
machine will learn the ring pattern and displays DRPD OK! when finished. Now, you can use the Rcv.Mode/Contrast to select DRPD receiving mode.
Remote Test
This lets the service center check the status of your machine to find out if
there is anything wrong.
Resolution
Sets the default resolution when copying and faxing.
Contrast
Sets the default contrast when copying and faxing.
Image TCR
You can prevent the Image TCR from being included in the confirmation
report for privacy or security protection.
Toll Save Time
To use Toll Save, you first set the Toll Save time at what time the fax to
be sent.For more information, see "Toll Save" on page 4.2.
Dial Moded
Set the dialling mode to the type of the exchange to which you are
connected.
Behind PABXd
If your machine is connected to a line from a PABX (Private Automatic
Branch eXchange), you need to enable this option by selecting On.
a. Error Correction Mode
b. This option may not work when connected to a PABX.
c. Distinctive Ring Pattern Detection
d. One or more options may not appear in the display depending on your country. If so, it is not applicable to your
machine.
5.8
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Chapter 6
Care and Maintenance
350_UK.book Page 2 Monday, March 17, 2003 11:49 AM
Cleaning the document scanner
To keep your machine working properly, occasionally clean the White Roller, ADF Rubber, and
the Scanning Glass. If they are dirty, documents sent to another fax machine won’t be clear.
If you turn the power off to clean the scanner, documents stored in memory will be lost.
1
Open the Control Panel.
2
Remove the White Roller.
• At the right-hand end of the White Roller there is a bushing that is secured with a small tab.
• Push the tab slightly inward, then rotate towards you. Then pull up the right-hand part to
take it out.
3
Wipe the roller surface with a soft cloth dampened
with water.
4
Clean the ADF Rubber piece at the back of the Control Panel, too.
5
Carefully wipe the Scanning Glass with a soft, dry
cloth.
• If the glass is very dirty, first wipe it with a slightly
dampened cloth, then with a dry one.
• Be careful not to scratch the glass surface.
6
6.2
Replace the roller in reverse order, and then close the
Control Panel firmly until it clicks into place.
Prepare a cartridge.
• Take out a cartridge from its packaging and carefully remove the tape covering the printhead.
• Hold the cartridge by the coloured top or black areas only. Do not touch the copper area.
2
Press Cartridge . The Cartridge Carrier moves to the install position.
3
Open the Control Panel and Cartridge Compartment cover.
4
Push down on the cartridge and at the same time pull it towards the front of the machine.
It will click out of the carrier and remove it from the machine.
5
To load the cartridge insert the cartridge below the metal clip and pointing down at the front.
When the cartridge is pushed to the back of the cartridge carrier lift the front of the cartridge
up until it CLICKS into place.
6
Replace the Cartridge Compartment Cover and Control Panel.
7
Press Start/Enter .
8
Press 1 for new cartridge, or 2 for the old one.
TENANCE
C
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and MainTENANCE
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tenance
• If the cartridge moves loosely in the Carrier, it has not clicked into place. Repeat this step.
TENANCE
1
TENANCE
When you notice that the print becomes light or Ink Low. Install new ink cartridge appears in the
display, replace the print cartridge.
The part number for a replacement cartridge is INK-M55.
The replacement catridge will have a higher ink volume than the one supplied with your machine.
TENANCE
Replacing the print cartridge
MAIN- CARE AND MAIN- CARE AND MAIN- CARE AND MAIN- CARE AND MAIN-
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• If you selected 1:New, an alignment form will be printed.
• When you put in a new cartridge, you should only choose 1:New.
9
If you have selected 1:New, enter the number which represents the straightest line, and press
Start/Enter . Otherwise, the machine finishes the cartridge installation.
6.3
CARE AND
TENANCE
• If you mix up several used cartridges, it is not possible to check the correct amount of
remaining ink. Once you have put in a new cartridge, use it until it is completely exhausted.
MAIN-
• When you put in a used cartridge, choose 2:Used. This helps when estimating the correct
amount of ink you have left.
350_UK.book Page 4 Monday, March 17, 2003 11:49 AM
Cleaning the printhead
If the nozzles seem to be clogged and characters are not printing completely, clean the printhead as described below:
1
Press Menu repeatedly until MAINTENANCE appears, and press Start/Enter .
2
Scroll to Clean Head by pressing < or >, and press Start/Enter .
3
Examine the printed test pattern.
• If print quality does not improve, reinstall the cartridge and repeat Clean Head.
• If the line is still broken, wipe the nozzles and contacts.
For more information, see "Wiping the print nozzles and contacts" on page 6.5.
Aligning the printhead
When vertical lines don’t seem to be straight or you want to improve the print quality, you may
need to align the cartridge.
1
2
Press Menu repeatedly until MAINTENANCE appears, and press Start/Enter .
Scroll to Align Head by pressing < or >, and press Start/Enter .
• The machine prints a form.
3
Enter the number which represents the straightest line, and press Start/Enter .
Ink level view
Your machine allows you to check the estimated amount of ink remaining.
To view the current ink level:
1
2
Press Menu repeatedly until MAINTENANCE appears, and press Start/Enter .
Scroll to View Ink Level by pressing < or >, and press Start/Enter .
• The machine displays a fractional number. For examples, ‘1/8’ means that ink is low and
you need to replace the cartridge. ’8/8’ means that a new cartridge is installed.
Shading adjustment
The shading is adjusted at the factory. If, however, you drop and damage your machine while
moving, we recommend you adjust shading for optimized lightness.
To adjust shading, do as follows:
6.4
1
Press Menu repeatedly until MAINTENANCE appears, and press Start/Enter .
2
Scroll to Adjust Scanner by pressing < or >, and press Start/Enter .
When you want to test if the machine is working correctly, you can check it by running self test.
1
Press Menu repeatedly until MAINTENANCE appears, and press Start/Enter .
2
Scroll to Self Test by pressing < or >, and press Start/Enter .
• The machine runs a self test and prints a report which shows the current status of the machine.
Print cartridge maintenance
The print cartridge life is very dependent on the content of received faxes and copies you make.
To increase its life, we recommend you follow the instructions below:
• DO NOT unpack the cartridge until you are ready to use it.
• Store it in the same environment as the printer.
• If you have unpacked the cartridge but are not using it, store it in a storage unit. If you do
not have a storage unit, store the cartridge in an airtight plastic bag.
• DO NOT leave it exposed for an extended period.
• DO NOT refill the cartridge. The warranty will not cover damage caused by using refilled
cartridges.
Cleaning the Enclosures
Clean the cabinet of the printer with a soft, lint-free cloth. You can dampen the cloth slightly with
water, but be careful not to be let any water drip onto the printer or inside of it.
• Caution: Cleaning the cabinet of the printer with surfactants containing large amounts of
alcohol, solvent or other strong substances can discolor or crack the cabinet.
Cleaning the cartridge
TENANCE
TENANCE
Self testing
TENANCE
• Printing quality may be unexpectedly worse if you do not use a plain WHITE paper for the
adjustment.
TENANCE
Load a plain WHITE sheet of paper (no writing or graphics) into the loading slot, and press
Start/Enter .
• The machine starts to scan the document to adjust shading.
C
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3
MAIN- CARE AND MAIN- CARE AND MAIN- CARE AND MAIN- CARE AND MAIN-
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To maintain good printing quality, we recommend you occasionally wipe the Print Nozzles and
Contacts as described below:
Wiping the print nozzles and contacts
When the print is not clear or dots are missing, the problem may be caused by dried ink on the:
• Print cartridge nozzles
• Print cartridge carrier contacts
1
Press Cartridge .
6.5
CARE AND
TENANCE
MAIN-
• Print cartridge contacts
350_UK.book Page 6 Monday, March 17, 2003 11:49 AM
2
Open the Control Panel and Cartridge Compartment Cover and remove the cartridge.
3
Gently blot and wipe the contacts and nozzles dry.
• Use a clean cloth dampened with water only to gently clean the
entire copper-coloured area, including the nozzles and contacts.
• To dissolve any dried ink, hold the damp cloth against the nozzles for about three seconds.
4
Reinstall the cartridge and close the Cover and Panel.
• If you spend a long time cleaning the cartridge, the cartridge carrier may have moved
back to the original position.
If so, press Cartridge again to move the carrier to the install position.
5
Press 1 for new cartridge, or 2 for the old one.
• If the line is still broken, clean the Cartridge Carrier contacts. For more information, see
"Cleaning the cartridge carrier contacts" on page 6.6.
Cleaning the cartridge carrier contacts
Before cleaning these parts, there should be no scheduled job such as Delayed Fax,
Send Polling, or faxes received into memory. Once you have unplugged the power cord from
the machine, all data will be lost.
1
Press Cartridge .
2
Open the Control Panel and Cartridge Compartment Cover and remove the cartridge.
3
Remove the print cartridge.
4
Unplug the power cord from the electrical outlet of the rear of the machine.
5
Clean the Cartridge Carrier contacts with clean and dry cloth.
6
Plug in the power cord and reinstall the cartridge.
Note. Disposal of Used Ink Cartridges
Empty printer ink cartridges still contain residues that may be classed as hazardous materials
under some national legislation. Do not break open used cartridges as these chemicals may be
harmful to the environment, and to your health if exposed to the skin or eyes.
Used cartridges should not be disposed of with normal wastes and we recommend that you refer
to the cartridge manufacturers website for instructions on the safe disposal or recycling of your
used cartridge.
If no instructions are available for your cartridge type then please seek guidance from your local
authority on recycling or safe disposal facilities in your area.
6.6
The shading waveform used as a reference is corrupted. Adjust the scanner to fix this problem as
described in "Shading adjustment" on page 6.4.
Check white paper document
and try again
Scanner
The scanning level is too low to compare with the
reference level. To adjust shading, use a plain white
piece of paper.
Clean white roller/glass and try The scanning level is slightly low, which can affect
again
the image quality. To clean concerned parts, see
Scanner
Scanner
"Cleaning the document scanner" on page 6.2.
The same number has already been registered into
another speed dial location.
Telephone
Duplicated with [One-Touchxx]
The ‘xx’ indicates the location
number.
The same number has already been registered into
another One-Touch dial location.
Telephone
Exceeded Job Memory
Cancel scheduled job and try
again
The broadcasting and delayed fax can hold 10 jobs Fax
in total.
Cancel a scheduled job and try again.
Ink Low. Install new ink cartridge
The print cartridge has run out of ink. To install a
new Print Cartridge, see "Replacing the print cartridge" on page 6.3. Although this message is
Cartridge
displayed, you can make a copy or print a report.
But data stored in memory can only be printed once
the cartridge has been changed.
Install ink cartridge
Print cartridge is not installed or improperly
installed.
Cartridge
Job Not Assigned
You attempted to cancel a scheduled job but there
are no jobs scheduled.
Fax
Junk Fax Empty
You attempted to delete a junk fax number when
there are no junk fax number.
Fax
Junk Fax Full
The machine can hold 20 junk fax numbers but you
tried to add more.
Fax
Load Document
You have tried to send a fax and there is no
document loaded into the machine.
Document
Memory Full
Memory has become full while receiving a fax.
Fax
Memory Full
Press Start/Enter to continue
Memory has become full while scanning a document. Fax/Copy
Press Start/Enter to send or copy the scanned pages
only. To cancel the job press Stop/Cancel and try
again when memory becomes available, or split the
new document into smaller parts.
TENANCE
MAIN-
Duplicated with [Speed No.xx]
The ‘xx’ indicates the location
number.
TENANCE
Adjust scanner first in Maintenance menu
TENANCE
Related to:
TENANCE
Status/Solution
6.7
CARE AND
TENANCE
Display
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LCD error messages
MAIN- CARE AND MAIN- CARE AND MAIN- CARE AND MAIN- CARE AND MAIN-
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Display
Memory Received
When it toggles with:
Ink Low. Install new ink cartridge
Status/Solution
Related to:
The machine has data stored in memory. Depending Fax
on the message do as follows:
Replace the print cartridge with a new one.
Load paper and press Start/
Enter
Load the paper, and press Start/Enter . There might
be a jam. Clear the jam as described in "Paper jams
during printing" on page 6.11.
Install ink cartridge
Install a print cartridge.
No answer from remote fax
The other machine has not answered after all your
attempts to send a fax.
Fax
No CID Number
The machine could not detect the CID (Caller ID)
number.
Telephone
No Dial Number
There is no number in the redial memory, which is
successfully dialled up to now.
Telephone
Not Found
The number you are searching does not exist in
memory.
Telephone
Number already
registered
The number you are trying to register already exists
in the phonebook or junk fax list.
Telephone
Number Not Assigned
There is no number assigned to that One-Touch or
two-digit Speed number.
Telephone
Poll Code Error
The remote user entered the wrong poll code.
Fax
Poll job exists already
You have already programmed a polling send. Can- Fax
cel the scheduled job and try again.
Polling Error
Check remote site
The machine you want to poll is not ready to answer Fax
your poll. The person you are polling should have
loaded their fax machine with a document and be in
send poll state.
Remove jammed
document
Document
The document you are sending has jammed in the
feeder. To clear the document jam, see "Document
jams during transmission" on page 6.11.
You tried to copy or fax a document which is longer
than 390mm.
System Busy
Try again later
There are no available resources to execute the service you requested.
To redial now, press Start/Enter The machine is waiting to automatically redial the
fax number that was busy or did not answer.
6.8
Fax
Fax
No dial tone.
Check that the phone is connected properly. Check the phone
socket in the wall by plugging in another phone.
The numbers stored in memory do
not dial correctly.
Make sure the numbers are programmed correctly. To print a
Phonebook Report, see "To print a report" on page 5.4..
The document does not feed into
the machine.
Be sure the document is not wrinkled, and you are putting it in
correctly. Check that the document is the right size and not too
thick or too thin.
You cannot receive faxes automatically.
Check if TEL appears on the right side of the display. In TEL
mode, you cannot receive a fax automatically. Be sure the
handset is seated on the cradle properly.
The machine cannot receive faxes
manually.
Do not hang up the handset before pressing Start/Enter .
The machine does not send
anything.
Check that the document is loaded face down.Send should
show up in the display.You may have hung up the handset
before you pressed Start/Enter . Check if the machine to
which you are sending can receive your fax.
You cannot poll another machine.
The fax machine you are polling may be using a poll code.
The fax you received has blank bits The machine sending to you may be faulty. A noisy phone line
on it.
can cause line errors. Check your machine by making a copy.
Spots or lines missing from the fax
you receive.
Check if your phone line is noisy. Check if the printhead is
clean by making a copy.
You are receiving poor quality
copies.
The fax machine sending to you may have a dirty scan glass.
Check for a noisy phone line.
Some of the words are stretched on The machine sending to you had a temporary document jam.
the received fax.
Your machine does not make copies. Make sure your document is loaded face down.
There are lines on copies or
documents you send.
Check your scan glass for marks and clean it (see "Cleaning
the document scanner" on page 6.2.)
The machine dials a number, but
fails to make a connection with a
remote fax machine.
The remote fax machine may be turned off, or unable to
answer incoming calls. Speak with the remote operator and
ask for the problem to be rectified.
You cannot store a document in
memory.
There may not be enough memory available to hold the
document you want to store. If the display shows a Memory
Full message, delete any documents you no longer need, then
retry the document.
Blank areas appear at the bottom of You may have selected the wrong paper settings. To select the
each page or on continuation
proper paper size, see "Paper Size" on page 5.7.
pages, with only a small strip of
material printed at the top.
6.9
TENANCE
TENANCE
The machine is not working, there is Unplug the power cord and plug it in again. Check that your
no display and the buttons are not socket is live.
working.
TENANCE
Solution
TENANCE
Problem
C
ARE AND
MAIN- CARE AND
Care
and MainTENANCE
TENANCE
tenance
Fax problems
MAIN-
Your problem may be listed in "LCD error messages" on page 6.7. The chart below shows other
problems you can solve yourself. If not, call the service company shown in the separate Warranty Card.
CARE AND
TENANCE
Fixing Problems
MAIN- CARE AND MAIN- CARE AND MAIN- CARE AND MAIN- CARE AND MAIN-
350_UK.book Page 9 Monday, March 17, 2003 11:49 AM
350_UK.book Page 10 Monday, March 17, 2003 11:49 AM
Print quality problems
Problem
Solution
Light or blurred characters.
Check Ink Level View as described in "Ink level view" on
page 6.4. If the printer cartridge has completely run out, Ink
Low. Install new ink cartridge is displayed. To install a new print
cartridge, see "Replacing the print cartridge" on page 6.3.
Make sure the print cartridge is installed correctly. To clean
the print cartridge, see "Cleaning the cartridge" on page 6.5.
Smudged or dark characters.
Make sure the paper is straight and unwrinkled. Let ink dry
before handling the paper. To clean the print cartridge, see
"Cleaning the cartridge" on page 6.5.
Characters with white lines.
If Ink Low. Install new ink cartridge is displayed, install a new
print cartridge as described in "Replacing the print cartridge"
on page 6.3. Remove and reinstall the print cartridge. Clean
the print cartridge (see "Cleaning the cartridge" on
page 6.5.)
Improperly formed or misaligned
characters.
Clean the print cartridge (see "Cleaning the cartridge" on
page 6.5.)
Abnormal black horizontal lines
Clean the cartridge carrier (see "Cleaning the cartridge carrier contacts" on page 6.6.)
Paper feeding problems
Problem
Solution
Paper is jammed dur- Clear paper jam as described in "Paper jams during printing" on
ing printing.
page 6.11.
Paper sticks together. You can load up to 100 sheets in the ASF (Automatic Sheet Feeder).
Check if you overloaded. Humid conditions may cause some paper to stick
together.
Paper fails to feed.
Remove any obstructions inside the printer.
Multiple sheets of
paper feed.
When loading paper, do not force the paper down into the printer. If multiple sheets have caused a paper jam, clear the paper jam. (see "Paper jams
during printing" on page 6.11.)
Paper skews or buck- ASF can hold up to 100 sheets. Make sure the paper guides do not cause
les in the automatic
the paper to bow in the bin. When loading paper, do not force it down
sheet feeder.
into the printer.
6.10
To clear document jam:
1
Open the Control Panel.
2
Carefully remove the jammed document.
3
Close the Control Panel firmly until it clicks into
place.
Paper jams during printing
If the fax paper jams while you are receiving or printing, Remove jammed paper and press Stop/
Cancel appears in the message.
If the paper is jammed in the Received Paper Output Area
1
Remove the jammed paper by pulling it out
smoothly in the direction of the arrow as shown.
2
Press Stop/Cancel .
If the paper is jammed in the Paper Feed
Area
1
TENANCE
C
ARE AND
MAIN- CARE AND
Care
and MainTENANCE
TENANCE
tenance
• If the paper tears when it is being removed
check to ensure that no small pieces have been
left inside the machine.
TENANCE
If a document jams during transmission or copying, Remove jammed document appears in the display. DO NOT pull the document out of the slot. Doing so could harm your machine.
TENANCE
Document jams during transmission
TENANCE
Clearing jams
MAIN- CARE AND MAIN- CARE AND MAIN- CARE AND MAIN- CARE AND MAIN-
350_UK.book Page 11 Monday, March 17, 2003 11:49 AM
Remove the jammed paper as shown.
Reload new paper with the print side facing
toward you.
3
Press Stop/Cancel when finished.
6.11
CARE AND
TENANCE
2
MAIN-
• If the paper tears when it is being removed
check to ensure that no small pieces have
been left inside the machine.
350_UK.book Page 12 Monday, March 17, 2003 11:49 AM
6.12
350_UK.book Page 1 Monday, March 17, 2003 11:49 AM
Chapter 7
Appendix
350_UK.book Page 2 Monday, March 17, 2003 11:49 AM
Specifications
Item
Specification
Type of unit
Inkjet Desktop Facsimile Transceiver
Communication system
Public Switched Telephone Network (PSTN) and PABX
Compatibility
ITU Group3
Compression scheme
MH, MR, MMR
Modem speed
33600/28800/14400/12000/9600/7200/4800/2400bps
Scanning method
CIS (Contact Image Sensor)
Input document size
216mm (8.5 inches)
Effective scanning width
210mm (8.27 inches)
Effective recording width
203mm (8 inches)
Power consumption
Standby: 8 Wh
Printing Mode: Maximum 17 Wh
Temperature range
10°C to 35°C (50°F to 95°F)
Humidity range
20 to 80% RH (non-condensing)
Dimension (W x D x H)
382 x 273 x 192mm (folded all trays)
382 x 310 x 210mm (extended all trays)
Weight
3.8 Kg (including handset)
Power source
Resolution
See Rating Label attached on the back of the machine.
Scan
200 x 200dpi
Copy
600 x 300dpi
Faxing
Standard: 98 x 203dpi
Fine: 196 x 203dpi
Super Fine: 392 x 203dpi
ADF
15 sheets (0.075~0.12mm thick)
ASF
100 sheets (75g/m2) but thinner than 10mm
ECM mode
YES
Grey scale
64 Greyscales
User memory capacity
2 Mbytes (capable of 160 pages at 2.8% print duty on A4) ITU #1
chart
Replacement cartridge part
number
INK-M55
Ink cartridge life
Initial Cartridge (supplied with the machine; INK-M55S):
- About 600 sheets (based on ITU #1 chart
- See "A sample of ITU #1 chart (reduced to 60.5%)" on page 7.3.)
Replacement Cartridge (to be purchased in the market; INK-M55):
- About 1000 sheets (based on ITU #1 chart
- See "A sample of ITU #1 chart (reduced to 60.5%)" on page 7.3.)
7.2
APPENDIX
Appendix
APPENDIX
APPENDIX
APPENDIX
APPENDIX
APPENDIX
A sample of ITU #1 chart (reduced to 60.5%)
APPENDIX
350_UK.book Page 3 Monday, March 17, 2003 11:49 AM
7.3
350_UK.book Page 4 Monday, March 17, 2003 11:49 AM
Replacing the fitted plug (UK)
Important
The mains lead for this machine is fitted with a standard (BS 1363) 13 amp plug and has a 13 amp fuse.
When you change or examine the fuse, you must re-fit the correct 13 amp fuse. You then need to replace
the fuse cover. If you have lost the fuse cover, do not use the plug until you get another fuse cover from the people
from whom you bought the machine.
The 13 amp plug is the most widely used type in the UK and should be suitable.
However, some buildings (mainly old ones) do not have normal 13 amp plug sockets.
You need to buy a suitable plug adaptor. Do not remove the moulded plug.
Warning
If you cut off the moulded plug, get rid of it straight away.
You cannot rewire the plug or you may get an electric shock if you put it into a socket.
Important warning: You must earth this machine
The wires in the mains lead have the following colour code:
• Green and Yellow: Earth
• Blue: Neutral
• Brown: Live
If the wires in the mains lead do not match the colours marked in your plug, do the following:
You must connect the blue wire to the pin which is marked with the letter ‘N’ or coloured black.
You must connect the brown wire to the pin which is marked with the letter ‘L’ or coloured red.
You must have a 13 amp fuse in the plug, adaptor, or at the distribution board.
Notes for use of this device (New Zealand)
The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that
the item complies with minimum conditions for connection to its network. It indicates no endorsement of the
product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item
will work correctly in all respects with another item of Telepermitted equipment of a different make or model,
nor does it imply that any product is compatible with all of Telecom’s network services.
This equipment shall not be set up to make automatic calls to the Telecom ‘111’ Emergency Service.
This equipment may not provide for the effective hand-over of a call to another device connected to the same line.
Important Notice
Under power failure conditions, this telephone may not operate. Please ensure that a separate telephone,
not dependent on local power, is available for emergency use.
7.4
The CE marking applied to this product symbolises Samsung Electronics Co., Ltd. Declaration of Conformity
with the following applicable 93/68/EEC Directives of the European Union as of the dates indicated:
January 1, 1995: Council Directive 73/23/EEC Approximation of the laws of the member states related to low
voltage equipment.
January 1, 1996: Council Directive 89/336/EEC (92/31/EEC), approximation of the laws of the Member States
related to electromagnetic compatibility.
March 9, 1999: Council Directive 1999/5/EC on radio equipment and telecommunications terminal equipment and
the mutual recognition of their conformity.
A full declaration, defining the relevant Directives and referenced standards can be obtained from your
Samsung Electronics Co., Ltd. representative.
APPENDIX
Approvals and Certifications
APPENDIX
Declaration of conformity (European countries)
APPENDIX
350_UK.book Page 5 Monday, March 17, 2003 11:49 AM
APPENDIX
APPENDIX
Appendix
APPENDIX
Certification to 1999/5/EC Radio Equipment & Telecommunications Terminal Equipment
Directive (FAX)
This Samsung product has been self-certified by Samsung for pan-European single terminal connection to the
analogue public switched telephone network (PSTN) in accordance with Directive 1999/5/EC. The product has
been designed to work with the national PSTNs and compatible PBXs of the European countries:
In the event of problems, you should contact the Euro QA Lab of Samsung Electronics Co., Ltd. in the first instance.
The product has been tested against TBR21 and/or TBR 38. To assist in the use and application of terminal equipment
which complies with this standard, the European Telecommunication Standards Institute (ETSI) has issued an
advisory document (EG 201 121) which contains notes and additional requirements to ensure network compatibility
of TBR21 terminals. The product has been designed against, and is fully compliant with, all of the relevant advisory
notes contained in this document.
APPENDIX
EC Certification
7.5
350_UK.book Page 6 Monday, March 17, 2003 11:49 AM
7.6
350_UK.book Page 1 Monday, March 17, 2003 11:49 AM
Index
A
G
ADF 6.2, 7.2
alignment 6.3
appearance 1.3
ASF 1.6, 6.10, 7.2
asf 1.6, 6.10
auto journal 5.8
auto reduction 5.7
Group dialling 2.4
Dialling 2.4
Storing 2.4
B
broadcasting 1.2, 3.3, 4.1, 4.2, 5.4, 6.7
I
image TCR 5.7, 5.8
ink save mode 1.10
ITU #1 chart 7.2, 7.3
J
junk fax 5.2, 5.4, 5.5, 5.8, 6.7, 6.8
5.4, 5.5
C
caller id 2.3, 2.6, 5.2, 5.4, 5.5, 5.7, 5.8, 6.8
cartridge
alignment 6.4
cleaning 6.4, 6.5, 6.6, 6.10
ink level 6.4
installation 6.7, 6.8, 6.10
life 7.2
maintenance 6.5
part number 7.2
replacing 1.4, 6.3, 6.7, 6.10
contrast 1.4, 3.2, 3.3, 5.8
control panel 1.4, 3.2, 6.2, 6.3, 6.6, 6.11
D
delayed fax 1.2, 3.3, 4.1, 4.4, 5.4, 6.6, 6.7
dialling 1.2, 1.4, 2.5, 3.4, 6.8
discard size 5.7
E
K
keypad character 1.9
L
language 5.7
M
making a copy 1.7, 6.9
O
One-Touch 2.2
dialling 2.2
Storing 2.2
one-touch
dialling 1.2, 2.2, 6.8
programming 5.2, 5.4
sending 3.4
on-hook dial 2.2
ECM mode 5.7, 7.2
P
F
feeder 1.2, 1.6, 1.7, 2.2, 2.3, 3.2, 3.3, 3.4,
6.8, 6.10
paper size 1.6, 1.7, 5.7, 6.9
pause 1.4, 2.3, 5.2
phonebook 1.2, 2.2, 2.3, 2.5, 5.4, 6.8, 6.9
polling 1.2, 4.4, 4.5, 5.4, 6.6, 6.8, 6.9
350_UK.book Page 2 Monday, March 17, 2003 11:49 AM
R
rcv. start code 5.7
recall 5.2
receive mode
auto mode 3.5, 3.6
DRPD 1.2, 3.5, 3.7, 5.8
fax mode 3.5, 4.5
TAM mode 3.6
tel mode 3.6, 6.9
remote test 5.8
report 1.2, 5.4, 5.6, 5.7, 5.8, 6.5, 6.7, 6.9
resolution 1.7, 2.3, 3.2, 3.3, 5.8, 7.2
ring volume 1.10
rings to answer 3.5, 5.7
S
Save 4.2
Ink Save 1.10
Toll Save 4.2
scanning glass 6.2
scheduled job 4.5, 5.4, 6.6, 6.7, 6.8
search 1.4, 2.5
send from memory 2.3, 3.4, 5.7
sending confirm 3.4, 5.4, 5.7
setting date and time 1.8
setting fax number 1.8
shading 6.4, 6.5, 6.7
speaker volume 1.10
specifications 7.2
speed dial
dialling 2.2, 2.3
programming 2.2, 5.2, 6.7
sending 3.4
Speed dialling 2.3
Storing 2.3
T
Toll Save 4.2
W
white roller 6.2, 6.7
User’s Guide
Inkjet Telephone Fax
SF-350
www.samsungprinter.com
P/N: JB68-00812A Rev.1.00
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