EPRO NVR Series 16/32 Channels Embedded NVR with 2/4 HDDs User’s Manual EPRO NVR 32 EPRO NVR 16 Copyright © EverFocus Electronics Corp. Release Date: January, 2017 EVERFOCUS ELECTRONICS CORPORATION EPRO NVR Series 16 / 32 Channels Embedded NVR with 2 / 4 HDDs User’s Manual 1995-2017 EverFocus Electronics Corp. www.everfocus.com.tw Disclaimer All the images including product pictures or screen shots in this document are for example only. The images may vary depending on the product and software version. Information contained in this document is subject to change without notice. Copyright All rights reserved. No part of the contents of this manual may be reproduced or transmitted in any form or by any means without written permission of the EverFocus Electronics Corporation. Windows is a registered trademark of the Microsoft Corporation. Linksys is a registered trademark of the Linksys Corporation. D-Link is a registered trademark of the D-Link Corporation. DynDNS is a registered trademark of the DynDNS.org Corporation. Other product and company names mentioned herein may be the trademarks of their respective owners. Safety Precautions Refer all work related to the installation of this product to qualified service personnel or system installers. Do not block the ventilation openings or slots on the cover. Do not drop metallic parts through slots. This could permanently damage the appliance. Turn the power off immediately and contact qualified service personnel for service. Do not attempt to disassemble the appliance. To prevent electric shock, do not remove screws or covers. There are no user-serviceable parts inside. Contact qualified service personnel for maintenance. Handle the appliance with care. Do not strike or shake, as this may damage the appliance. Do not expose the appliance to water or moisture, nor try to operate it in wet areas. Do take immediate action if the appliance becomes wet. Turn the power off and refer servicing to qualified service personnel. Moisture may damage the appliance and also may cause electric shock. Do not use strong or abrasive detergents when cleaning the appliance body. Use a dry cloth to clean the appliance when it is dirty. When the dirt is hard to remove, use a mild detergent and wipe gently. Do not overload outlets and extension cords as this may result in a risk of fire or electric shock. Do not operate the appliance beyond its specified temperature, humidity or power source ratings. Do not use the appliance in an extreme environment where high temperature or high humidity exists. Use the NVR at temperatures within 0°C~40°C / 32°F~104°F (Storage). The input power source is 12VDC (EPRO NVR 16); 100-240VAC~ (EPRO NVR 32). Read Instructions All the safety and operating instructions should be read before the unit is operated. Retain Instructions The safety and operating instructions should be retained for future reference. Heed Warnings All warnings on the unit and in the operating instructions should be adhered to. ii Follow Instructions All operating and use instructions should be followed. Cleaning Unplug the unit from the outlet before cleaning. Do not use liquid cleaners, abrasive or aerosol cleaners. Use a damp cloth for cleaning. Attachments Do not use attachments not recommended by the product manufacturer as they may cause hazards. Water and Moisture Do not use this unit near water-for example, near a bath tub, wash bowl, kitchen sink, or laundry tub, in a wet basement, near a swimming pool, in an unprotected outdoor installation, or any area which is classified as a wet location. Servicing Do not attempt to service this unit by yourself as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel. Power Cord Protection Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them, playing particular attention to cords and plugs, convenience receptacles, and the point where they exit from the appliance. Object and Liquid Entry Never push objects of any kind into this unit through openings as they may touch dangerous voltage points or short-out parts that could result in a fire or electric shock. Never spill liquid of any kind on the unit. RTC (Real Time Clock) Battery When encounter failure of time calibration of your DVR, the issue may be caused by running-out of RTC battery. Users will have to change the RTC battery on the main board of the NVR. ATTENTION! This is a class A product which may cause radio interference in a domestic environment; in this case, the user may be urged to take adequate measures. iii Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: •Reorient or relocate the receiving antenna. •Increase the separation between the equipment and receiver. •Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. •Consult the dealer or an experienced radio/TV technician for help. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the users’ authority to operate this equipment. This Product is RoHS compliant. WEEE Your EverFocus product is designed and manufactured with high quality materials and components which can be recycled and reused. This symbol means that electrical and electronic equipment, at their end-of-life, should be disposed of separately from your household waste. Please, dispose of this equipment at your local community waste collection/recycling centre. In the European Union there are separate collection systems for used electrical and electronic product. Please, help us to conserve the environment we live in! The information in this manual was current upon publication. The manufacturer reserves the right to revise and improve his products. Therefore, all specifications are subject to change without prior notice. Manufacturer is not responsible for misprints or typographical errors. Please read this manual carefully before installing and using this unit. Be sure to keep it handy for later reference. iv TABLE OF CONTENTS 1. 2. Introduction................................................................................................................... 1 1.1 Features .......................................................................................................................... 1 1.2 Packing List ...................................................................................................................... 2 1.3 Dimensions...................................................................................................................... 2 1.4 Front Panel ...................................................................................................................... 3 1.5 Rear Panel ....................................................................................................................... 4 Connection and Installation............................................................................................ 6 2.1 Hard Disk Installation ...................................................................................................... 6 2.1.1 Hard Disk Compatibility List ........................................................................................ 9 2.2 Basic Connection ........................................................................................................... 10 2.2.1 Alarm I/O................................................................................................................... 12 2.3 3. Accessing the Web Interface of NVR ............................................................................ 13 Getting Started ............................................................................................................ 17 3.1 Turning On / Off the Power .......................................................................................... 17 3.2 Restart the NVR............................................................................................................. 18 3.3 Startup Wizard .............................................................................................................. 19 3.4 Live View Window......................................................................................................... 23 3.5 Live Channel Tool Bar.................................................................................................... 24 3.5.1 Digital Zoom .............................................................................................................. 25 3.5.2 PTZ Control................................................................................................................ 26 4. OSD Root Menu ........................................................................................................... 28 4.1 Main Menu.................................................................................................................... 30 4.1.1 Settings...................................................................................................................... 30 4.1.1.1 Display .............................................................................................................. 30 4.1.1.1.1 IP Channels ........................................................................................ 30 4.1.1.1.2 Live ..................................................................................................... 34 4.1.1.1.3 Output ............................................................................................... 35 4.1.1.1.4 Privacy Mask ...................................................................................... 36 4.1.1.2 Record .............................................................................................................. 37 4.1.1.2.1 Record................................................................................................ 37 4.1.1.2.2 Record Schedule ................................................................................ 38 v 4.1.1.2.3 Main Stream ...................................................................................... 39 4.1.1.2.4 Sub Stream ........................................................................................ 40 4.1.1.2.5 Mobile Stream ................................................................................... 41 4.1.1.3 Network ............................................................................................................ 42 4.1.1.3.1 Network ............................................................................................. 42 4.1.1.3.2 Email .................................................................................................. 43 4.1.1.3.3 Email Schedule................................................................................... 44 4.1.1.3.4 DDNS .................................................................................................. 45 4.1.1.3.5 RTSP ................................................................................................... 46 4.1.1.4 Alarm ................................................................................................................ 47 4.1.1.4.1 Motion ............................................................................................... 47 4.1.1.4.2 Alarm ................................................................................................. 48 4.1.2 Record Search ........................................................................................................... 50 4.1.2.1 General ............................................................................................................. 50 4.1.2.1.1 Playback Mode .................................................................................. 51 4.1.2.2 Events ............................................................................................................... 53 4.1.2.2.1 Backup ............................................................................................... 55 4.1.3 Device ........................................................................................................................ 56 4.1.3.1 HDD................................................................................................................... 56 4.1.3.2 PTZ .................................................................................................................... 57 4.1.4 System ....................................................................................................................... 59 4.1.4.1 General ............................................................................................................. 59 4.1.4.1.1 General .............................................................................................. 59 4.1.4.1.2 DST ..................................................................................................... 60 4.1.4.1.3 NTP .................................................................................................... 61 4.1.4.2 Users ................................................................................................................. 62 4.1.4.3 Info ................................................................................................................... 64 4.1.4.3.1 Info..................................................................................................... 64 4.1.4.3.2 Channel Info ...................................................................................... 64 4.1.4.3.3 Record Info ........................................................................................ 65 4.1.4.4 Log .................................................................................................................... 65 4.1.5 Advanced .................................................................................................................. 66 4.1.5.1 Maintain ........................................................................................................... 66 4.1.5.2 Events ............................................................................................................... 67 4.1.6 Shutdown .................................................................................................................. 68 4.2 5. Lock/Unlock Screen....................................................................................................... 68 Remote Access to the NVR ........................................................................................... 69 5.1 Accessing the NVR on the Network .............................................................................. 69 5.2 Remote Live View Window ........................................................................................... 72 vi 5.2.1 5.2.2 5.2.3 5.2.4 Camera List................................................................................................................ 73 Live View Function Icons........................................................................................... 74 PTZ Control Panel ...................................................................................................... 76 Image Control............................................................................................................ 78 5.3 Playback ........................................................................................................................ 79 5.3.1 Download .................................................................................................................. 82 5.4 Remote Setting ............................................................................................................. 83 5.4.1 Display ....................................................................................................................... 83 5.4.1.1 IP Camera ......................................................................................................... 83 5.4.1.2 Live.................................................................................................................... 85 5.4.1.3 Privacy Zone ..................................................................................................... 85 5.4.2 Record ....................................................................................................................... 86 5.4.2.1 Rec Parameters ................................................................................................ 86 5.4.2.2 Schedule ........................................................................................................... 87 5.4.2.3 Main Stream ..................................................................................................... 88 5.4.2.4 Sub Stream ....................................................................................................... 88 5.4.2.5 Mobile Stream .................................................................................................. 89 5.4.3 Capture...................................................................................................................... 90 5.4.3.1 Capture ............................................................................................................. 90 5.4.3.2 Capture Schedule ............................................................................................. 91 5.4.4 Network .................................................................................................................... 92 5.4.4.1 Network ............................................................................................................ 92 5.4.4.2 Email ................................................................................................................. 93 5.4.4.2.1 Email Schedule................................................................................... 93 5.4.4.3 DDNS................................................................................................................. 94 5.4.4.4 RTSP .................................................................................................................. 95 5.4.5 Alarm ......................................................................................................................... 96 5.4.5.1 Motion .............................................................................................................. 97 5.4.5.2 Alarm ................................................................................................................ 98 5.4.6 Device ...................................................................................................................... 101 5.4.6.1 Local Settings .................................................................................................. 101 5.4.6.2 HDD................................................................................................................. 102 5.4.6.3 PTZ .................................................................................................................. 103 5.4.7 System ..................................................................................................................... 104 5.4.7.1 General ........................................................................................................... 104 5.4.7.2 Users ............................................................................................................... 106 5.4.7.3 Info ................................................................................................................. 108 5.4.7.4 Channel Info ................................................................................................... 108 5.4.7.5 Record Info ..................................................................................................... 108 5.4.8 Advanced ................................................................................................................ 109 vii 5.4.8.1 Firmware Upgrade.......................................................................................... 109 5.4.8.2 Load Default ................................................................................................... 109 5.4.8.3 Event Settings ................................................................................................. 110 5.4.8.4 System Maintenance ...................................................................................... 111 6. Specification .............................................................................................................. 112 7. Troubleshooting......................................................................................................... 114 8. Usage Maintenance ................................................................................................... 116 Appendix A: IR Remote Control ......................................................................................... 117 Appendix B: Recording Backup through EF-Reader ............................................................. 118 viii EPRO NVR Series Chapter 1 1. Introduction EverFocus’ EPRO NVR Series is a professional embedded network video recorder designed for small and medium-sized businesses (SMB) and enterprises. Operating on a Linux-based system, the NVR offers quick PC-less configuration, network-based surveillance connection, megapixel recording as well as playback, up to 32 channels and 24TB storage capacities are supported. The NVR supports multi-channel playback at multiple speed options and easy data search by event date and time. Users may enable and perform the specified functions through the local OSD menu or Web interface. Furthermore, you can use EverFocus Mobile Applications, MobileFocus, to remotely view the camera streams from the NVR through your handheld devices; or use EverFocus Genie XMS central management system for remote management. You can also use EverFocus EFReader to back up recordings from the NVRs. EverFocus’ EPRO NVR Series is the best choice for a complete network-based surveillance solution. It is versatile, flexible and well catered to the needs of the industry. Model Name EPRO NVR 32 EPRO NVR 16 Max. CH 32Ch 16Ch Enternal HDD (3.5“ SATA HDD) 4 x HDD (up to 6TB each) 2 x HDD (up to 6TB each) Ethernet 2 x RJ-45 1 x RJ-45 1.1 Features • Records up to 32CH – EPRO NVR 32 (main stream and sub stream) • Records up to 16CH – EPRO NVR 16 (main stream and sub stream) • Supports ONVIF IP cameras • Supports H.265 and H.264 codec • Supports dual-stream recording • Supports 4HDD (up to 6TB each) • Multiple serial interfaces • Supports mobile applications (MobileFocus) • Multiple network monitoring: Web viewer, Genie XMS CMS • Certificates: CE, FCC, UL, RoHS 1 Alarm In/Out 16 / 4 16 / 1 EPRO NVR Series 1.2 Packing List EPRO NVR 32 • NVR x 1 • Mouse x 1 • Power Cord x 1 • HDD Bracket x 4 • Rack Ear x 2 • IR Remote Control x 1 (with two AAA batteries. See Note 4) • Screws Pack x 1 (Sliver Screw x 16, Washer Head Screw x 8, M3 (φ6.8) Screw x 4) • CD x 1 (see Note 3) • Quick Installation Guide x 1 EPRO NVR 16 • NVR x 1 • Mouse x 1 • Power Adaptor x 1 • IR Remote Control x 1 (with two AAA batteries. See Note 4) • HDD Screws Pack x 1 • CD x 1 (see Note 3) • Quick Installation Guide x 1 Note: 1. Equipment configurations and supplied accessories vary by country. Please consult your local EverFocus office or agents for more information. Please also keep the shipping carton for possible future use. 2. Contact the shipper if any items appear to have been damaged in the shipping process. 3. The CD contains the IP Utility software, User Manual and Quick Installation Guide. 4. Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. a. Use only two AAA dry cell batteries. b. Do not dispose of the batteries in a fire as it may explode. 1.3 Dimensions 79.5mm / 3.13" EPRO NVR 32 399.3mm / 15.72" 430mm / 16.93" 2 EPRO NVR Series EPRO NVR 16 1.4 Front Panel EPRO NVR 32 1 2 3 EPRO NVR 16 1 No. Name 2 3 Description Power: When power is on, the LED will continue lighting in green. HDD: When power is on, the LED will continue lighting in red. When HDD is reading/writing data, the LED will flashes red. 1 LED Indicator 2 IR Receiver Receiver for signals from the IR remote control. Please refer to Appendix A. IR Remote Control. 3 USB Port USB2.0 port for connecting to a mouse or an external storage device. 3 EPRO NVR Series 1.5 Rear Panel EPRO NVR 32 1 2 3 4 5 6 7 IN 8 9 10 12 11 G G KB + - 1 2 3 4 ALARM OUT RS485 OUT + - NO1 COM1 13 14 15 16 NO2 COM2 NO3 COM3 5 6 7 8 9 10 11 12 NO4 COM4 G G 13 No. Name 1 Power Switch Description Press to turn On / Off the NVR. 2 eSATA Port Connects to an external eSATA storage device. 3 Audio Input Connects to a line-in audio input devices, such as microphones. Note that the microphone with a (built-in) amplifier and external power supply are required. The microphone audio source can be output to the speakers on the client PC through NVR Web browser (The function is currently reserved). 4 Audio Output Connects to the audio output devices, such as speakers. Note that the speaker with a (built-in) amplifier and external power supply are required. The audio source from the cameras can be output here. 5 VGA Port Connects to a monitor using a VGA cable. 6 USB3.0 Port USB3.0 port for connecting to a mouse or an external storage device. 7 Alarm I/O Connects up to 16 alarm input and 4 alarm output, and RS-485 devices. Please refer to 2.2.1 Alarm I/O for more details. 8 Power Port Connects to the power using the supplied Power Cord. 9 Fan Internal fan. 10 LAN Connects to a router or switch for connecting IP cameras using a standard RJ-45 CAT5 10/100/1000Mb Ethernet cable. Please refer to 2.3 Basic Connection. 11 WAN Connects to the network using a standard RJ-45 CAT5 10/100/1000Mb Ethernet cable. 12 HDMI Port Connects to a monitor using a HDMI cable. 13 USB2.0 Port USB2.0 port for connecting to a mouse or an external storage device. 4 EPRO NVR Series 1 EPRO NVR 16 2 7 3 4 8 9 5 6 10 11 No. Name Description 1 Audio Input Connects to a line-in audio input devices, such as microphones. Note that the microphone with a (built-in) amplifier and external power supply are required. The microphone audio source can be output to the speakers on the client PC through NVR Web browser (The function is currently reserved). 2 Audio Output Connects to the audio output devices, such as speakers. Note that the speaker with a (built-in) amplifier and external power supply are required. The audio source from the cameras can be output here. 3 VGA Port Connects to a monitor using a VGA cable. 4 USB3.0 Port USB3.0 port for connecting to a mouse or an external storage device. 5 eSATA Port Connects to an external eSATA storage device. 6 Power Switch Press to turn On / Off the NVR. 7 LAN Connects to a router or switch for connecting IP cameras using a standard RJ-45 CAT5 10/100/1000Mb Ethernet cable. Please refer to 2.3 Basic Connection. 8 HDMI Port Connects to a monitor using a HDMI cable. 9 USB2.0 Port USB2.0 port for connecting to a mouse or an external storage device. 10 Alarm I/O 11 Power Port Connects up to 16 alarm input and 1 alarm output, and RS-485 devices. Please refer to 2.2.1 Alarm I/O for more details. Connects to the power using the supplied Power Adaptor and Power Cord. 5 EPRO NVR Series Chapter 2 2. Connection and Installation 2.1 Hard Disk Installation EPRO NVR 32 You can install up to four 3.5” HDDs inside the NVR for recording videos. The maximum capacity of each HDD is up to 6TB. 1. Make sure the NVR is power-off. 2. Unscrew the ten housing screws on the NVR, and remove the housing from the NVR. 3. Screw two HDD brackets on both sides of the HDDs using the Sliver Screws. Silver Screw HDD Bracket 4. Find the SATA cable inside the NVR, and connect the SATA cable to the SATA port on the HDD. 6 EPRO NVR Series 5. Find the internal power cable, and connect the internal power cable to the HDD. Note: The internal power cable is connected to the Main board inside the NVR. The power cable features multiple connectors, which can be used to connect up to four HDDs. 6. Screw the HDD brackets inside the NVR using the Washer Head Screws. 7. Screw the housing back to the NVR. 7 EPRO NVR Series EPRO NVR 16 You can install up to two 3.5” HDDs inside the NVR for recording videos. The max. capacity of each HDD is up to 6TB. 1. Make sure the NVR is power-off. 2. Unscrew the 8 housing screws on the NVR (2 on both sides and 4 on the rear side), and remove the housing from the NVR. 3. Find the SATA cable inside the NVR, and connect the SATA cable to the SATA port on the HDD. 4. Find the internal power cable, and connect the internal power cable to the HDD. Note: The internal power cable is connected to the Main board inside the NVR. The power cable features multiple connectors, which can be used to connect up to two HDDs. 8 EPRO NVR Series 5. Screw the HDDs to the bottom of the NVR using the supplied screws (inside HDD Screws Pack). Note the screws should be inserted from the outside of the bottom case. 6. Screw the housing back to the NVR. 2.1.1 Hard Disk Compatibility List Please go to the product page (Download) on EverFocus’ Website www.everfocus.com.tw to see the latest Hard Disk Compatibility List. It’s recommended to use the hard disk models listed in the Hard Disk Compatibility List to ensure your hard disks will be compatible. Note: If using two or more hard disks, please choose the hard disks with the same capacity. 9 EPRO NVR Series 2.2 Basic Connection The instructions below describe the basic connection to the NVRs. EPRO NVR 32 IN 3 3 2 6 Power supply G G KB + - 1 2 3 5 6 7 8 9 10 11 12 NO4 COM4 G 4 Network Line Level Audio In / Out 4 ALARM OUT RS485 OUT + - NO1 COM1 13 14 15 16 NO2 COM2 NO3 COM3 G 5 1 Mouse IP Camera 3.5" HDD Monitor (HDMI / VGA) Web Remote Client Genie XMS CMS EPRO NVR 16 1 2 3 4 5 6 Network Mouse 3.5" HDD Line Level Audio In / Out Web Remote Client Monitor (HDMI / VGA) Power supply IP Camera Genie XMS CMS 1. To record videos, install the 3.5” HDD(s) to the NVR. Please refer to 2.1 Hard Disk Installation. 2. To listen to the audio from device side, connect a speaker to the audio output. To transmit audio from the NVR to the Web client side (the function is currently reserved), connect microphones to the audio input. Note that the microphones and speakers with a (built-in) amplifier and external power supply are required. 3. Connect the IP cameras to the NVR and connect the NVR to the network. EPRO NVR 32: Connects to a router or switch to the LAN port for connecting IP cameras using a standard RJ-45 CAT5 10/100/1000Mb Ethernet cable. Connects the NVR to the network through the WAN port using a standard RJ-45 CAT5 10/100/1000Mb Ethernet cable. 10 EPRO NVR Series EPRO NVR 16: Use a standard RJ-45 CAT5 Ethernet cable to connect the LAN port of the NVR to the network. 4. To view videos at local site, connect a monitor to the HDMI or VGA port using the HDMI or VGA cable supplied by the monitor manufacturer. 5. Optionally connect a mouse to the NVR to control the system. You can also control the system using the supplied IR Remote Control (Appendix A. IR Remote Control). 6. Use the supplied Power Cord (EPRO NVR 32) / Power Adaptor (EPRO NVR 16) to connect the NVR to the power outlet. 11 EPRO NVR Series 2.2.1 Alarm I/O The NVR provides alarm I/O and RS-485 connections. Please refer to the image below for PIN assignment. EPRO NVR 32 provides 16 alarm inputs, 4 alarm outputs and 1 RS-485. Alarm Input 13 14 15 16 1 2 3 4 5 6 7 8 9 10 11 12 G G + - + - Alarm Input NO2 COM2 NO3 COM3 NO1 COM1 KB RS-485 Alarm Output NO4 COM4 Alarm Output G G Alarm Output EPRO NVR 16 provides 16 alarm inputs, 1 alarm output and 1 RS-485. Alarm Output RS-485 G G G G + - Alarm Input NO COM 1 2 3 4 5 6 7 8 13 14 15 16 G 9 10 11 12 G Alarm Input 12 EPRO NVR Series 2.3 Accessing the Web Interface of NVR You can look up the IP address and access the Web interface of the DVR using the IP Utility (IPU) program, which is included in the software CD. The IP Utility can also be downloaded from EverFocus’ Website: http://www.everfocus.com/HQ/Support/DownloadCenter_p1.aspx. Please connect the DVR on the same LAN of your computer. 1. Save IP Utility Setup .exe in your computer. Double click the .exe file and follow the on‐screen instructions to install the IP Utility. 2. Click the Finish button, the IP Utility will be automatically launched to search the IP devices connected on the same LAN. 3. To optionally configure the Machine Name, IP Address, IP Type or Port Number using the IPU: a. Log in the DVR by checking the desired model and then click the Log in in dialog box appears. 13 icon. The Log EPRO NVR Series b. Type the Username and Password. Click the OK button, the status of the selected camera will display Login. Note: 1. The default user ID is admin and the default password is 11111111. 2. If you select more than one DVRs that have the same user ID / password, you will be able to log in several DVRs at once. c. Right click the column to configure the setting. Click Apply Changes and save the settings. button to apply Note: Most networks uses DHCP to assign IP address, if you are unsure of your network settings, please consult your network administrators for configuration details. 4. To access the Live View window, double click the IP address of the desired device, the login window pops up. Type the user ID and password to log in. By default, the user ID is admin and the password is 11111111. 14 EPRO NVR Series Note for the first time login: When the Plug-in blocked appears on the browser, click Allow… and then click Allow and Remember. Reload the webpage and you should see the remote live view page now. If you encounter the following problem or still can’t access the remote Web interface, please follow the instructions below: If the ActiveX is not downloaded successfully, please check if your browser’s safety level or firewall setting is set too high. Enable the following options on the Security Settings window (IE Browser < Tools < Internet Options < Security < Internet < Custom Level). Automatic prompting for ActiveX controls Script ActiveX controls marked safe for scripting If your PC or laptop is running with Windows, it’s required to run the browser as administrator when first entering the remote web page of the device. Go to C:\Program Files (x86)\Internet Explorer, right-click the browser and then click Run as administrator. 15 EPRO NVR Series If you are unable to backup or record during remote operation, you may need to turn off the firewall and turn User Account Control off. To turn User Account Control off, on the computer, click Start > Control Panel > System and Security > Action Center (click Change User Account Control Settings), the User Account Control Settings window appears. Adjust the slide bar to Never Notify and then click OK. Restart your computer if requested. 16 EPRO NVR Series Chapter 3 3. Getting Started After pressing the power switch to turn on the NVR, the NVR will enter the System Initialization process. When the process is done, the Login window will display. Input the Device ID / User Name and Password. Click the Login button to login. By default, the User Name is admin and Password is 11111111 After clicking the Login button, the Startup Wizard will be displayed to guide you through the basic settings for the NVR. Click the Next button to proceed or Cancel to cancel the startup wizard. Please refer to 3.1 Startup Wizard for more details. 3.1 Turning On / Off the Power Before powering on the NVR, please make sure the internal HDD have been installed properly. Once you have completed the basic cable connections, you are ready to turn on the NVR. Simply plug in the power source and then press the Power Switch on the rear panel of the NVR to turn on the NVR. The POWER LED will light up if power is normal. Once the system has finished loading, you can begin to set up the menu options for the NVR. 17 EPRO NVR Series To turn off the power, right-click on the Live View window to bring up the OSD Root Menu and then click Shutdown, the below Shutdown widow appears. Input the User Name, Password and then click the Shutdown button to shutdown the NVR. After clicking the Shutdown button, the below Warning window appears. Users can now press the Power Switch on the rear panel of the NVR to turn off the power. 3.2 Restart the NVR To restart the NVR, right-click on the Live View window to bring up the OSD Root Menu and then click Shutdown, the below Shutdown widow appears. Input the User Name, Password and then click the Reboot button to restart the NVR. 18 EPRO NVR Series 3.3 Startup Wizard The Startup Wizard will guide you through some basic settings for the NVR. Please follow the onscreen instructions to proceed. 1. Click the Next button to start with the Startup Wizard. Note: You can check “Do not show this window next time” if you do not want to run the Startup Wizard to make any settings when you restart the NVR next time. 2. For the first time use HDD or a new HDD, users have to format the HDD before use. Click to select the HDD in the Select column and then click Format HDD to format the selected HDD. You can also setup to overwrite the HDD or Record on eSATA. Click Next to proceed. 19 EPRO NVR Series Note: 1. Please connect the HDDs to the system in advance. 2. Clicking the Format HDD button will effectively erase the entire data in the HDD! If you do not want to format the HDD, click the Next button to proceed. 3. Configure the network settings. Select PPPoE, DHCP or Static IP and setup the settings. Click Next to proceed. 4. You can add IP cameras on this page (please refer to 4.1.1.1.1. IP Channels for more details). Click Next to proceed. 20 EPRO NVR Series 5. Configure the recording schedule. Click Next to proceed. 6. Configure the general system settings. Click Save to save the settings. 7. Click OK to complete the Startup Wizard. 21 EPRO NVR Series 8. After clicking the OK button, the system will enter the Live View window (refer to 3.2 Live View Window). Now you can start using the NVR. Note: 1. If no HDD has been connected to the system, a warning message will pop-up. Click X to close the warning message. If you want to perform the recording function, you will have to connect the HDDs to the system. 2. If multiple HDDs have been connected to the system, the system will automatically detect the connected HDDs when system starts up. The status of the connected HDDs will be display in the Disk Warning window. Take the below image for example, HDD1 has not been formatted; HDD2 is running normally (in recording state). 22 EPRO NVR Series 3.4 Live View Window 1 6 2 2 3 4 7 5 8 No Name Description Record Icon If the HDDs have been connected to the system, the system will automatically start recording all the connected IP camera channels, and the Record Icon will be displayed. If you want to configure the record settings, please refer to 4.1.1.2 Record for more details. 2 Layout Page Icon Click the Previous / Next icon to turn to the previous / next layout pages. For example, if you select 9-Division, click the next layout page icon (on the right side) will display the next 9-division layout with channel 10-18. 3 Live Channel Tool Bar Left click any channel can display its Live Channel Tool Bar to perform functions including manual record, quick playback, digital zoom, PTZ and etc. Please refer to 3.3 Live Channel Tool Bar for more details. 4 Drag Channel You can drag and drop a channel to the desired position on the layout. Click on a channel, a Drag Channel icon will display. Drag and drop the channel to the desired position on the layout. No HDD Icon If there is no HDD connected to the system, there will be a No HDD icon displayed on the bottom of the window. Note that if you want to perform the recording function, HDD(s) are required to be connected to the system. 1 5 23 EPRO NVR Series Live Channel Double click on a channel can display the channel in full screen. To exit the full screen mode, double click on the channel again. In full screen mode, you can right-click to bring up the Channel Tool Bar. Please refer to 3.3 Channel Tool Bar for more details. 7 Quick Add For channels without adding IP camera, a “No Camera” message will be displayed on the channel. Right-click on the channel, a Quick Add icon will be displayed. Click on the Quick Add icon will bring up the Quick Add window. You can add an IP camera to this channel. Please refer to Quick Add Window in 4.1.1.1.1 IP Channels for more details. 8 OSD Root Menu You can right click your mouse or move your mouse over the bottom of the screen to bring up the OSD Root Menu. Please refer to 4. OSD Root Menu for more details. 6 3.5 Live Channel Tool Bar You can left click any channel on the Live View Window to bring up its Live Channel Tool Bar. 1 No 2 3 4 5 6 Name Description 1 Stream Switch Click to switch between HD and SD stream to be displayed on the live view channel. To adjust the HD (main stream), SD (sub stream) configurations, please refer to 4.1.1.2.3 Main Stream and 4.1.1.2.4 Sub Stream. 2 Start/Stop Manual Record 3 Quick Playback 4 Zoom Click the button to start manual recording. Click the button again to stop manual recording. Click to start the Quick Playback function. Click X to exit the Quick Playback mode. Click to start the digital zoom function. Please refer to 3.5.1 Digital Zoom for more details. 5 Image Settings Click to bring up the Image Setting window. You can adjust the Sharpness, Brightness, Contrast and Saturation for each channel individually. 6 PTZ Click to bring up the PTZ Control window. Please refer to 3.5.2 PTZ Control for more details. 24 EPRO NVR Series 3.5.1 Digital Zoom On the Live View window, left click on a channel to display its Live Channel Tool Bar and then click the Zoom icon, the channel will be displayed in full screen. Live full screen channel Preview Window Preview Window Navigation Box To perform the digital zoom function: 1. Click on the image and then draw an area where you want to have a close-up view. A preview window will display on the bottom right corner of the screen. 2. Drag the Navigation Box and drop it to the position where you want to have a close-up view. 3. To re-draw an area, double click on the Live full screen channel. 4. To exit the Digital Zoom mode, right click the mouse. 5. To return to the Live View window, double click on the Live full screen channel. 25 EPRO NVR Series 3.5.2 PTZ Control You can control the connected PTZ camera using the PTZ Control window. On the Live View window, select a PTZ camera by clicking on the channel, the selected channel will be highlighted with a red frame and its Live Channel Tool Bar will be displayed. Click the PTZ button to bring up the PTZ Control window. You can use your mouse to drag the PTZ Control window and drop it to the desired position on the screen. Channel Drop-Down List: Click to select a channel of PTZ camera you want to control. Start Tour : Click to start the Tour function. Click again to stop the Tour function. Note that for this function to work, users have to set up preset points in advance. Speed: Slide the bar to the left or right to adjust the control speed. Direction Buttons: Click the direction buttons to force the PTZ camera to turn to the direction. Auto Pan : Click to start the Auto Pan function. Click again to stop the Auto Pan function. Zoom: Click + or – to zoom in or zoom out. Focus: Click + or – to focus near or focus far. Iris: Click + or – to adjust the Iris. : Click to display or hide the Preset window. You can set up Preset Show Preset Window Points or perform the go to preset function on this window. To set up Preset Points: 1. Select a preset number (1-255) by clicking on the No. input box. 2. Set up a dwell time for this preset number. 3. Use the direction buttons or Zoom/Focus/Iris buttons to search for the location for this preset number. 4. Click the Set button to jump to the next preset number for configuration. Follow Step 2-3 to set up multiple preset points. 5. After setting up the preset points, click the Save button to save the settings. 6. To clear the setup preset points, select a preset number and then click Clear. 26 EPRO NVR Series To perform the Tour function: 1. Set up the preset points in advance. Please refer to the steps of “To set up Preset Points” above. 2. Click the Start Tour button . 3. To stop the Tour function, click the Stop Tour button. To perform the Go to Preset Point function: 1. Set up the preset points in advance. Please refer to the steps of “To set up Preset Points” above. 2. Select a preset number (1-255) by clicking on the No. input box. 3. Click the Go button. 27 EPRO NVR Series Chapter 4 4. OSD Root Menu To bring up the OSD Root Menu, right click your mouse or move your mouse over the bottom of the screen, the OSD Root Menu displayed. The images in this content are using the OSD of EPRO NVR 32 as examples. For EPRO NVR 16, some of the OSD may look slightly different, such as the number of channels and layout options. 28 EPRO NVR Series 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 No Name Description 1 Main Menu Click to enter the Main setup page. Please refer to 4.1 Main Menu for more details. 2 Manually Lock Screen Click to lock or unlock the system interface. Please refer to 4.2 Lock/Unlock Screen for more details. 3 Quad Click to display quad view. 4 9 Divisions Click to display the layout with 9 divisions. 5 12 Divisions Click to display the layout with 12 divisions. 6 16 Divisions Click to display the layout with 16 divisions. 7 25 Divisions Click to display the layout with 25 divisions. 8 36 Divisions Click to display the layout with 36 divisions. 9 More Layouts Click to select a desired layout to display. 10 Stream Switch Click to select Main Stream or Sub Stream for live view display. 11 Preview Policy Click to select a live view quality. The options include Realtime, Balanced and Smooth. 12 Start/Stop Sequence Click the button to start displaying the sequence mode. Click again to stop the sequence mode. To configure the sequence settings, please refer to 4.1.1.1.3 Output. 13 Volume Click to adjust the volume. 14 Playback Click to enter the playback page. Please refer to 4.1.2 Record Search for more details. 15 Info Click to display the system info. 29 EPRO NVR Series 4.1 Main Menu You can configure most of the system settings on the Main Menu. 4.1.1 Settings On the Settings page, you can configure the Display, Record, Network and Alarm settings. 4.1.1.1 Display On this page, you can configure IP Channels, Live, Output and Privacy Mask. 4.1.1.1.1 IP Channels You can add IP cameras manually or automatically using this page. Auto Assign IP to Camera(s): Click to automatically search the IP cameras on the same LAN and then automatically assign IP addresses to the IP cameras. The IP cameras will be automatically added to the NVR as well. Delete Channel: Select the desired IP cameras and then click this button to delete the selected IP cameras. Auto Add All: Click to automatically search the IP cameras on the same LAN. The IP cameras will be automatically added to the NVR. Custom Adding: Click to add IP cameras through RTSP protocol to the NVR. Please refer to Custom Adding in the following content for more details. 30 EPRO NVR Series You can also click the following icons to perform the functions: Delete: Click to delete the IP camera. Add: Click to bring up the Quick Add window to add an IP camera. Please refer to Quick Add window below for more details. Edit: Click Modify: Click to edit IP camera profile. to modify IP camera settings. Click Cancel to cancel and leave the page. Quick Add Window After clicking the Add button , the Quick Add window appears. To quickly add an IP camera to this channel: 1. Click the Search button to search for the IP cameras on the same LAN. Note that the IP cameras that have been added to the NVR will not be displayed. 2. Select an IP camera from the list by clicking on it, the selected IP camera will be highlighted with a blue background and its IP address will be automatically displayed in the right-side field. 3. Input the User Name and Password of the IP camera. Configure the Alias, Position and Protocol if necessary. 4. Click the Add button, the IP camera will be added to the channel. 31 EPRO NVR Series Custom Adding After clicking the Custom Adding button, the Custom Adding window appears. The Custom Adding window can be divided into three sections: Section 1: Displays the searched IP cameras on the same LAN. The system will automatically search the IP cameras on the same LAN and lists the IP cameras that have not been added to the system here. Section 2: Configure the info of the IP camera selected in Section 1. Click an IP camera on the Section 1 list, the clicked IP camera will be highlighted with a blue background and its IP address will be displayed in the IP Address/Domain input box automatically. You can further input the information of the IP camera in this section. Section 3: Displays the IP cameras already added to the system. The IP cameras that have been added to the system will be listed here. You can check the box to select the IP cameras and then click the Delete Channel button to delete the selected IP cameras. 1 2 3 Note: The Protocol drop-down list in Section 2 includes three protocols: Private, ONVIF and Custom. Depends on the IP cameras, users can add the IP cameras through Private, ONVIF or RTSP (Custom 1-16) protocol. To configure multiple RTSP protocol to Custom 1-16, click the Manage Protocol button to bring up the Manage Protocol window. Please refer to Manage Protocol in the following content for more details. 32 EPRO NVR Series Manage Protocol: Click to bring up the Manage Protocol window. You can configure Custom 1-16 RTSP streaming protocol on this page. • Custom Protocol: Select a custom RTSP protocol profile from the drop-down list to be configured. Up to 16 profiles can be configured. • Protocol Name: Input a name for this RTSP protocol profile. • Stream Type: Indicates Main Stream and Sub Stream are supported. You can separately configure the Main Stream and Sub Stream settings below. • Enable Sub Stream: Check the Sub Stream checkbox if you want to enable sub stream for this RTSP protocol. • Type: Select RTSP. • Port: Keep 554 as the RTSP port. • RTSP URL: Input the RTSP URL syntax in the box. For example: rtsp://[IP Address]:[Port]/ch[A]/[B] rtsp://192.168.31.33:554/ch01/0 * IP Address: The IP address of the NVR * A: Channel number. 01 (ch1), 02 (ch2), and so on * B: Stream Type: 0 (main stream), 1 (sub stream) Search: Click to search the IP cameras on the same LAN. The searched IP cameras will be displayed on the Section 1 list. Note that the IP cameras that have been added to the NVR will not be displayed on this list. Add: Click to add the single selected IP camera to the system. Select an IP camera from the Section 1 list by clicking on it, the selected IP camera will be highlighted with a blue background and its info will be displayed on Section 2. You can edit the IP camera info in Section 2. Click the Add button, the IP camera will be added to the system. You can see this IP camera listed on Section 3 list. Add Selected: Click to add the multiple selected IP cameras to the system. Select the desired IP cameras from the Section 1 list by checking the checkboxes and then click the 33 EPRO NVR Series Add Selected button, the IP cameras will be added to the system. You can see the IP cameras listed on Section 3 list. Delete Channel: Click to delete the IP cameras from the system. Select the IP cameras by checking the checkboxes from the list in Section 3 and then click the Delete Channel button. The selected IP cameras will be deleted from the system. Cancel: Click to cancel and leave the page. 4.1.1.1.2 Live You can configure camera OSD or image settings on this page. Channel: Select a channel from the drop-down list. Channel Name: Input a name for the IP camera. Show Name: Select Enable if you want to display camera name on the live stream. Record Time: Select Enable if you want to display time on the live stream. Date Format: Select a date format from the drop-down list. Time Format: Select a time format from the drop-down list. Refresh Rate: Select 50Hz or 60Hz from the drop-down list. OSD Position: Click to set up the OSD position freely. Image: Click to adjust image configurations including Sharpness, Brightness, Contrast and Saturation. Click Save to save the settings or Cancel to cancel and leave the page. 34 EPRO NVR Series 4.1.1.1.3 Output You can configure the output monitor settings and OSD menu transparency on this page. Video output: Select Live Output from the drop-down list. Sequence Mode: Select a layout for the sequence mode. For example, if you select Layout4, the NVR will display a quad view layout for the 32 channels in sequence order. To start the sequence mode, on the Live View screen, click the Start Sequence icon on the OSD Root menu. Click the button again to stop sequence mode. Sequence Dwell Time: Select a sequence dwell time in second. By default, 5 seconds is set up. VGA/HDMI Resolution: Select a live resolution to be displayed on the output monitor. Transparency: Set up the transparency for the OSD menu. Click Default to return to factory default value, Save to save the settings, or Cancel to cancel and leave the page. 35 EPRO NVR Series 4.1.1.1.4 Privacy Mask The Privacy Mask can block out sensitive areas from view. This feature is useful when users’ don’t want the sensitive information visible. Up to four Privacy Masks can be configured. To configure privacy masks: 1. Select a channel from the Channel drop-down list. 2. Select Enable from the Mask Area drop-down list. 3. Select the number of masks to be configured. Up to 4 masks are available. 4. Click the Setup button to adjust the masks position. After setting up the position, right click the mouse to return to the Privacy Mask page. 5. Click Save to save the settings. 36 EPRO NVR Series 4.1.1.2 Record You can configure the record settings on this page. 4.1.1.2.1 Record You can configure the basic record settings on this page. Channel: Select a channel to configure the record setting individually. Record Switch: Select Enable to enable the record function. Stream Mode: Select Main Stream or Sub Stream to record on this channel. Pre-Record: Select Enable to enable pre-recording for motion detection or I/O trigger record. Copy: You can apply the same configurations from one channel to the desired channels. Select a channel from the Copy drop-down list first and then select a desired channel (or All) from the To drop-down list, click the Copy button, the selected channel(s) will be applied with the same configurations. Click Default to return to factory default value, Save to save the settings, or Cancel to cancel and leave the page. 37 EPRO NVR Series 4.1.1.2.2 Record Schedule You can configure the record schedule on this page. Channel: Select a channel to configure the record schedule setting individually. Normal: Click the Normal button and then move your mouse cursor over the schedule time blocks. Click and drag on the schedule time blocks to draw the blocks with green color, which will be applied with normal recording function. Motion: Click the Motion button and then move your mouse cursor over the schedule time blocks. Click and drag on the schedule time blocks to draw the blocks with yellow color, which will be applied with motion recording function. Alarm: Click the Alarm button and then move your mouse cursor over the schedule time blocks. Click and drag on the schedule time blocks to draw the blocks with red color, which will be applied with alarm recording function. Copy: You can apply the same configurations from one channel to the desired channels. Select a channel from the Copy drop-down list first and then select a desired channel (or All) from the To drop-down list, click the Copy button, the selected channel(s) will be applied with the same configurations. Click Default to return to factory default value, Save to save the settings, or Cancel to cancel and leave the page. 38 EPRO NVR Series 4.1.1.2.3 Main Stream You can configure the main stream record, resolution and etc. for individual channel. Channel: Select a channel to apply with the following configurations. Resolution: Select a recording resolution for the selected channel. FPS: Select a record FPS (frames per second) for the selected channel. Bitrate Control: Select CBR (constant bitrate) or VBR (variable bitrate) for the selected channel. If VBR is selected, select a quality type from the drop-down list next to Bitrate Control. Bitrate Mode: Select User-defined or Predefined for the selected channel. Bitrate: Set up a bitrate for the selected channel. Click Save to save the settings, or Cancel to cancel and leave the page. 39 EPRO NVR Series 4.1.1.2.4 Sub Stream You can configure the sub stream record, resolution and etc. for individual channel. Channel: Select a channel to apply with the following configurations. Resolution: Select a recording resolution for the selected channel. FPS: Select a record FPS (frames per second) for the selected channel. Bitrate Control: Select CBR (constant bitrate) or VBR (variable bitrate) for the selected channel. If VBR is selected, select a quality type from the drop-down list next to Bitrate Control. Bitrate Mode: Select User-defined or Predefined for the selected channel. Bitrate: Set up a bitrate for the selected channel. Click Save to save the settings, or Cancel to cancel and leave the page. 40 EPRO NVR Series 4.1.1.2.5 Mobile Stream You can configure the mobile stream record, resolution and etc. for individual channel. Channel: Select a channel to apply with the following configurations. Enable: Select Enable from the drop-down list to enable the function. Resolution: Select a recording resolution for the selected channel. FPS: Select a record FPS (frames per second) for the selected channel. Bitrate Control: Select CBR (constant bitrate) or VBR (variable bitrate) for the selected channel. If VBR is selected, select a quality type from the drop-down list next to Bitrate Control. Bitrate Mode: Select User-defined or Predefined for the selected channel. Bitrate: Set up a bitrate for the selected channel. Click Save to save the settings, or Cancel to cancel and leave the page. 41 EPRO NVR Series 4.1.1.3 Network You can configure the network settings on this page. 4.1.1.3.1 Network You can configure the basic network settings on this page. After configuring the settings, users are able to control and monitor the NVR remotely. PPPoE: This is a DSL-connection application. The ISP will ask the user to input a username and password. Contact your ISP for these details. Note: If PPPoE is selected as the IP type, the supplied IP Utility program will not be able to detect the device. DHCP: DHCP server in LAN will automatically assign an IP configuration for the network connection. This setting lets the system use an automatically assigned (dynamic) IP address. This address can change under certain circumstances, for instance, when the NVR’s network switch/hub has to be rebooted. Static IP: Users can manually set up a Static IP address for the NVR. This type of address is stable and cannot change, but users have to make sure there are no IP address conflicts with other network-connected devices. Client Port: Keep 9000 port. Change only when necessary. HTTP Port: Keep 80 port. Change only when necessary. UPnP: If you want to enable the UPnP function, click Enable from the drop-down list. Click Default to return to factory default value, Save to save the settings, or Cancel to cancel and leave the page. 42 EPRO NVR Series 4.1.1.3.2 Email You can configure the email settings on this page. Email: Select Enable to enable the Email function. Encryption: Select Enable if you want to enable the Encryption function. SMTP Port: Assign the port number used by the SMTP server. SMTP Server: Assign the SMTP (Email) server’s name. Note that for more reliable email service, use the server’s IP address. Sender: Input the Email address of the sender (the NVR). Sender’s Email address has to match the password below. Sender Password: Input the password of the sender. Receiver: Input the Email address of the receiver. Interval: Configure an interval to send Emails when events occur. Test Email: Click to test whether the Email function is working normally. Click Default to return to factory default value, Save to save the settings, or Cancel to cancel and leave the page. 43 EPRO NVR Series 4.1.1.3.3 Email Schedule You can configure the email schedule on this page. The selected event Email alerts will be sent out by the scheduled time. For example, if you set up Motion on Sunday between 68am, the Motion Email alerts will only be sent out between 6-8am on Sunday. Channel: Select a channel to configure the email schedule individually. Motion: Click the Motion button and then move your mouse cursor over the schedule time blocks. Click and drag on the schedule time blocks to draw the blocks with green color, which will be applied with motion email alert function. Alarm: Click the Alarm button and then move your mouse cursor over the schedule time blocks. Click and drag on the schedule time blocks to draw the blocks with yellow color, which will be applied with alarm email alert function. Exception: Click the Exception button and then move your mouse cursor over the schedule time blocks. Click and drag on the schedule time blocks to draw the blocks with red color, which will be applied with exception email alert function. Copy: You can apply the same configurations from one channel to the desired channels. Select a channel from the Copy drop-down list first and then select a desired channel (or All) from the To drop-down list, click the Copy button, the selected channel(s) will be applied with the same configurations. Click Default to return to factory default value, Save to save the settings, or Cancel to cancel and leave the page. 44 EPRO NVR Series 4.1.1.3.4 DDNS You can configure the DDNS setting on this page. DDNS (Dynamic Domain Name System) is a service used to map a domain name to the dynamic IP address of a network device. You can set up the DDNS service for remote access to the NVR. DDNS assigns a domain name (URL) to the NVR, so that the user does not need to go through the trouble of checking if the IP address assigned by DHCP Server has changed. Once the IP is changed, the NVR will automatically update the information to the DDNS to ensure it is always available for remote access. Note that before enabling the following DDNS function, user should have applied for a host name from the DDS service provider’s website. DDNS: Select Enable from the DDNS drop-down list to enable DDNS function. Server: Select a DDNS service provider from the drop-down list. Doman: Input the domain name obtained from the DDNS service provider. Note that before enabling the following DDNS function, user should have applied for a host name from the DDS service provider’s website. User: Input the user name of the DDNS account. Password: Input the password of the DDNS account. Test DDNS: Click the button to test whether the DDNS function is working normally. Click Default to return to factory default value, Save to save the settings, or Cancel to cancel and leave the page. 45 EPRO NVR Series 4.1.1.3.5 RTSP You can configure the RTSP setting on this page. RTSP Enable: Select Enable from the drop-down list to enable the RTSP function. Verify: Select Enable from the drop-down list to enable the verify function. RTSP Port: Keep 554 as RTSP port. RTSP URL Syntax: rtsp://[IP Address]:[Port]/ch[A]/[B] rtsp://192.168.31.33:554/ch01/0 * IP Address: The IP address of the NVR * A: Channel number. 01 (ch1), 02 (ch2), and so on. * B: Stream Type: 0 (main stream), 1 (sub stream) Click Default to return to factory default value, Save to save the settings, or Cancel to cancel and leave the page. 46 EPRO NVR Series 4.1.1.4 Alarm You can configure the motion and alarm settings on this page. 4.1.1.4.1 Motion You can configure the Motion setting on this page. Channel: Select a channel to apply with the motion detection function. Enable: Select Enable from the drop-down list to enable the function. Buzzer: Select a buzzer sound duration from the drop-down list. If you want to disable the buzzer, select Disable from the drop-down list. Sensitivity: Select a sensitivity value from the drop-down list. The larger the value, the higher the sensitivity. Area: Click to set up the motion detection area. Drag a rectangle with your mouse. The selected areas will be highlighted in red and are applied with the motion detection function. 47 EPRO NVR Series Post Recording: Select a post recording time when motion events occur. Latch Time: Select a latch time (duration) when motion events occur. When a motion object is detected, the alarm will last based on the latch time. Alarm Out: Check the box to enable the alarm output. Show Message: Check the box to enable the function. When an event occurs, an event message will be displayed on the live screen. Send Email: Check the box to enable the function. When an event occurs, the NVR will send an email alert to the receiver. Note that for this function to work, you have to set up the Email function in advance (refer to 4.1.1.3.2 Email). Full Screen: Check the box to enable the function. When an event occurs, the corresponding channel with the event will be switched to full screen on the live screen. Record Channel: Check the box to enable the function. When an event occurs, the selected channel(s) will be recorded. Click Save to save the settings, or Cancel to cancel and leave the page. 4.1.1.4.2 Alarm You can configure the Alarm setting on this page. Alarm In: Select an alarm input from the drop-down list. Alarm Type: Select an alarm type. N.O or N.C. If you want to disable the alarm, select Off. Latch Time: Set up the time for buzzer to sound when an alarm is triggered by external sensor. 48 EPRO NVR Series Buzzer: Set up the time for buzzer to sound when an alarm is triggered. Post Recording: Select a post recording time when an alarm is triggered. Alarm Out: Check the box to enable the alarm output. Show Message: Check the box to enable the function. When an alarm is triggered, an alarm message will be displayed on the live screen. Send Email: Check the box to enable the function. When alarm is triggered, the NVR will send an email alert to the receiver. Note that for this function to work, you have to set up the Email function in advance (refer to 4.1.1.3.2 Email). Full Screen: Check the box to enable the function. When alarm is triggered, the corresponding channel with the alarm will be switched to full screen on the live screen. Record Channel: Check the box to enable the function. When alarm is triggered, the selected channel(s) will be recorded. Copy: You can apply the same configurations from one channel to the desired channels. Select a channel from the Copy drop-down list first and then select a desired channel (or All) from the To drop-down list, click the Copy button, the selected channel(s) will be applied with the same configurations. Click Default to return to factory default value, Save to save the settings, or Cancel to cancel and leave the page. The alarm types and descriptions are listed as below: Alarm Type Functions and Descriptions Video Loss When NVR fails to receive video signals due to some problems (camera damage, cable dropout or damage, power failure), the alarm will appear. Motion Detection When IP camera detects moving objects, alarm will be triggered. Sensitivity is subject to the actual application environment test. Sensitivity is adjusted according to the sensitivity of moving object detection and parameters are modified by combining the area setting. I/O Status Communicate with alarm device through I/O port. Alarm signals sent by IR sensor or other devices will be transformed to the system recognized signal and activate relevant channel to record or control the device output. HDD Status Alarm will appear when HDD does not work due to damage, power failure, HDD auto-overwrite off and insufficient space. 49 EPRO NVR Series 4.1.2 Record Search You can search and then play back the recordings or search the event logs on this page. 4.1.2.1 General You can search and then play back the recordings on this page. Channel: Select the desired channel(s) you want to search for playback. Type: Select the desired event types from the drop-down list. Search: After selecting the channel/event type and date, click the Search button to search for the recordings. Calendar: Select the month and year and click a date on the calendar. The date marked with an orange triangle indicates there are recordings on the date. Playback Channels: Select the desired channels for playback. The channel(s) marked with an orange triangle indicates there are recordings on the channel(s). Up to 16 channels can be selected. Start Time: Select a start time. End Time: Select an end time. Play: Click the Play button to enter the playback mode and start playing back. Please refer to 4.1.2.1.1 Playback Mode for more details. Click Cancel to cancel and leave the page. 50 EPRO NVR Series 4.1.2.1.1 Playback Mode On the Record Search < General page, click the Play button to enter the playback mode. To exit playback mode, click the X button on the upper right corner of the screen. You can use the playback control bar to operate the below functions: 1 2 3 4 5 6 7 8 9 10 11 12 14 13 No. Name Description 1 Pin Click to pin or unpin the left-side panel and playback control bar. Rewind Click to start rewind. You can adjust the speed by continuously clicking on the button. The speed will be displayed on the upperright corner of the screen. 3 Slow Play Click to start slow playback. You can adjust the speed by continuously clicking on the button. The speed will be displayed on the upper-right corner of the screen. 4 Play Click to start playing back. 5 Pause Click to pause playing back. 2 51 EPRO NVR Series No. Name Description 6 Stop Click to stop playing back. Fast Forward Click to start playing fast forward. You can adjust the speed by continuously clicking on the button. The speed will be displayed on the upper-right corner of the screen. Zoom Select a channel by clicking on the channel on the screen. The selected channel will be highlighted with a red frame. Click the Zoom button, the selected channel will be switch to single view. Click to draw a rectangle area on the channel where you want to zoom in using your mouse, a preview PIP window appears on the lower-right screen. You can drag the navigation window in the PIP window to navigate the stream view. To exit the zoom mode, click the zoom button again. 7 8 Select a channel by clicking on the channel on the screen. The selected channel will be highlighted with a red frame. Click the scissor button 9 Backup , the button will change to a save button , and the red time period icons appear on the time bar. Drag the time period icons to the left or right to adjust the time period and then click the save button to start backing up. For more details on Backup, please refer to 4.1.2.2.1 Backup. To exit the backup mode, click the scissor button again. 10 Volume Click to enable/disable volume sound. You can also adjust the volume bar. 11 Time Indicator Indicates the current playback time. 12 Time Bar You can use your mouse to drag the time bar to the left or right to search the desired time for playing back. Double click on the time bar at a certain time will start playing back from the clicked time. The colors on the time bar represent different recording types. 13 Time Span You can click to select a time span. Color The colors indicate the recording types. Yellow: Motion recordings. Green: Normal recordings. Blue: I/O recordings. Red: Alarm recordings. 14 52 EPRO NVR Series Playback Type: General Playback Type: Events The orange triangle mark indicates there are recordings on the date. Select a playback type. General: Select the desired channels and then play back. Events: Select the desired time, channels and event types and then play back. If Events is selected from the Playback Type drop-down list, after searching for the desired event recordings, click this button to back up the recordings. 4.1.2.2 Events You can search the event recordings and then play back the event recordings on this page. 53 EPRO NVR Series Date: Select the desired date. Time: Select the desired time period. Channel: Select the desired channel(s). Type: Select the desired event types from the drop-down list. Quick Backup: After selecting the date/time/channel/event type parameters, click the Quick Backup button to back up all the searched recordings. Search: After selecting the date/time/channel/event type parameters, click the Search button and the searched event recordings will be displayed on the below list. Backup: If you want to back up a single recording or some of the desired recordings, check the recording boxes and then click the Backup button. Cancel: Click to cancel and leave the page. You can use the below buttons to search for the page on the list. To jump to a certain page, input a page number in the input box and then click the Jump button. Previous Jump Next To play back a certain event recording on the list, double click on a recording or click the Playback icon in the Playback column to enter the playback mode. About the playback control bar, please refer to 4.1.2.1.1 Playback Mode. To exit the playback mode, right click the mouse. 54 EPRO NVR Series 4.1.2.2.1 Backup You can click the Quick Backup button to back up all the searched recordings on the list; or click the Backup button to back up the selected recordings on the list. 1. Ensure a USB storage device has been inserted to the NVR. 2. After clicking either the Quick Backup or Backup button, the Backup Type window appears. 3. Select a backup format and then click the Save button, the Backup window appears. Note that you have to insert a storage device before starting backup files. You can also create a directory for the backup recording by clicking the Directory button on the upper-right corner . 4. Select a storage device from the Driver List and click OK, the backup process begins. 5. After the backup process is complete, click the Cancel button to return to the Events page. 55 EPRO NVR Series 4.1.3 Device You can configure the HDD and PTZ settings on this page. 4.1.3.1 HDD You can configure the HDD settings on this page. Please connect the HDD(s) to the NVR in advance and ensure the power and SATA cables are properly connected between the NVR and HDD(s). After connecting the HDD(s) to the NVR, the NVR will automatically detect the connected HDD(s) and listed all the connected HDD(s) in the below field. For the first time connected HDDs, the status will show “Unformat” in the state column, users will have to format the HDDs before you can use it. Select: Select the HDDs in the Select column to select the HDD(s). Overwrite: Select Auto to enable the overwrite function; Off to disable the overwrite function. If Auto is selected, the NVR will overwrite the oldest files on the HDD when HDD is full. The 1/3/7/14/30/90 Days stands for the longest storage days of the HDD. For example, if 3 Days is selected, the HDD can record a maximum of 3 days data. If more data has to be recorded, the oldest recorded data will be overwritten (FIFO, first-in first-out). Format HDD: The first time use HDDs have to be formatted before you can use it. Select the desired HDDs and then click the Format HDD button to format the selected HDDs. Note that only the HDDs with “Unformat” status displayed in the State column are required to format or the recording function will not work. WARNING: This will effectively ERASE the ENTIRE hard disk!! Please backup the data from HDDs before formatting the HDDs. Record on eSATA: Select Enable to start recording on eSATA for redundant recording. Note that to perform this function, an external eSATA storage device must be connected to the NVR in advance. 56 EPRO NVR Series Note: 1. Only the HDDs with “OK” in the State column can perform the recording function. If not, format the HDDs before start using the recording function. 2. The “Free Time” on the HDD list indicates the remaining time for the HDD to record based on the pre-setup resolution, streaming and fps. Click Default to return to factory default value, Save to save the settings, or Cancel to cancel and leave the page. 4.1.3.2 PTZ You can configure the PTZ settings on this page. Channel: Select the channel connected with PTZ camera. Signal Type: Select Digital for the connected PTZ camera. Protocol: Select PTZ protocol, choose from the following protocols. (Note: All cameras on the RS485 bus must use the same protocol). Baudrate: This field is to set the speed at which is used to transmit instruction or information through the RS-485 port on the NVR. Data Bit: This field is the data bit at which you will be transferring. Stop Bit: This field is to set the stop bit for the RS-232 connection. Parity: This field is to select the parity level at which you will be connected. Tour: Select Enable to enable the tour function. 57 EPRO NVR Series Address: Input the ID address of the PTZ camera. Note this address should match the one set up on the PTZ camera. Copy: You can apply the same configurations from one channel to the desired channels. Select a channel from the Copy drop-down list first and then select a desired channel (or All) from the To drop-down list, click the Copy button, the selected channel(s) will be applied with the same configurations. Click Save to save the settings, or Cancel to cancel and leave the page. 58 EPRO NVR Series 4.1.4 System You can configure system settings on this page. 4.1.4.1 General You can configure the following settings on this page. 4.1.4.1.1 General You can configure the general system settings on this page. Date: Set up the date for the system. Time: Set up the time for the system. Date Format: Select a format for the date. Time Format: Select a format for the time. Language: Select a language. Video Format: Select NTSC or PAL for the system. Auto Timeout: Select a timeout time for the OSD menu to automatically close. Select Off for the OSD menu to display continuously. Show Wizard: Check the box to enable starting the Startup Wizard every time when system starts. Click Default to return to factory default value, Save to save the settings, or Cancel to cancel and leave the page. 59 EPRO NVR Series 4.1.4.1.2 DST You can configure DST settings on this page. DST: Select Enable to enable the DST function. Time Offset: Select an offset time. Daylight Saving Time: Select Week or Date to configure the start/end time below. Start Time: Select a start time for the DST to start. End Time: Select an end time for the DST to stop. Click Default to return to factory default value, Save to save the settings, or Cancel to cancel and leave the page. 60 EPRO NVR Series 4.1.4.1.3 NTP You can configure NTP settings on this page. NTP: Select Enable to enable the NTP function. When NTP function is enabled, the system will calibrate the system time at 00:07:50 daily and every time when the system is started up. Server Address: Select a NTP server. Time Zone: Select a time zone. Update Now: Click to calibrate the system time. Click Default to return to factory default value, Save to save the settings, or Cancel to cancel and leave the page. 61 EPRO NVR Series 4.1.4.2 Users You can configure the user settings on this page. Up to 7 user accounts (1 administrator and 6 users) can be configured. Permission: Click to select an account from the list and then click Permission to display the User Permission window. The Administrator account has full privileges so the functions cannot be configured. In the User Permission window, check the boxes to grant functions for the selected user account. You can also set up the Backup/Live/Playback/PTZ functions to specific channels. After the configuration, click Save to save the settings. 62 EPRO NVR Series Log Search: Allow users to check all the system logs. Settings: Allow users to set all the parameter settings. Maintain: Allow users to update version, restore to factory default settings, device reboot and shut down. Manual Record: Allows users to manually start/stop recording. Disk Manage: Allow users to manage and control the HDD and USB storage device. Remote Login: Allow users to login the system remotely. Sequence Control: Allow users to use the sequence function. Backup: Check the Backup box to enable the function; and then select the desired channels to backup. This user account will be granted with the Backup function for the selected channels. Live: Check the Live box to enable the function; and then select the desired channels for live view display. This user account will be granted with the live view display function for the selected channels. Playback: Check the Playback box to enable the function; and then select the desired channels for playback. This user account will be granted with the playback function for the selected channels. PTZ: Check the PTZ box to enable the function; and then select the desired channels for PTZ function. This user account will be granted with the PTZ control function for the selected channels. Edit: Click to select an account from the list and then click Edit to display the User Edit window. You can edit the user name/password in this window. The max. length of user name is 8 characters (alphabetic or numeric); and the passwords have to be numeric (0-9) with exactly 8 characters. Select Enable from the User Enable drop-down list to enable the user account. Select Enable from the Password Enable drop-down list to enable the password (if Disable is selected, the user can login without password). Click Save to save the settings. Cancel: Click to cancel and leave the page. 63 EPRO NVR Series 4.1.4.3 Info You can see the NVR info on this page. 4.1.4.3.1 Info You can see the NVR info or change the Device ID / Device Name on this page. Click Save to save the settings. 4.1.4.3.2 Channel Info You can see the channel info on this page. 64 EPRO NVR Series 4.1.4.3.3 Record Info You can see the record info on this page. 4.1.4.4 Log You can search for logs on this page. Select the start time, end time, log type and then click the Search button, the searched logs will be displayed on the list below. Double click on a log from the list can bring up the Log Details window. You can also click the Backup button to save all the searched logs. 65 EPRO NVR Series 4.1.5 Advanced You can configure the system maintenance and system event settings on this page. 4.1.5.1 Maintain You can configure system maintenance on this page. Default User: Select a default user from the drop-down list. Auto Reboot: Select Enable to enable the Auto Root function. You can further set up the reboot time below. Reboot: If Auto Reboot is selected on the above section, set up the reboot time here for the system to regularly reboot at the setup time. Update: Click to upgrade the system firmware. Please restore the firmware file in a USB storage device and insert the USB storage device to the system in advance. When this button is clicked, an Update window appears. Select the firmware file and then click the OK button. Load Default: Click to initialize the system to the factory default. Click the button and select the desired items to be restored to factory default. Load Settings: Click to import the file of system parameters from a USB storage device. Please restore the file in a USB storage device and insert the USB storage device to the system in advance. Select a file and then click the OK button. Save Settings: Click to export the file of system parameters to a USB storage device. Please insert a USB storage device to the system in advance. Select a directory and then click the OK button. 66 EPRO NVR Series Note: Do not take out the USB storage device or turn off the power during system upgrading. When the upgrade is done, the system will restart automatically. Click Default to return to factory default value, Save to save the settings, or Cancel to cancel and leave the page. 4.1.5.2 Events You can configure the system event settings on this page. Event Type: Select an event type from the drop-down list. Enable: Check the box to enable the function. Show Message: Check the box to enable the function. When the selected events have been triggered, an event message will be displayed on the live screen. Send Email: Check the box to enable the function. When the selected events have been triggered, the NVR will send an email alert to the receiver. Note that for this function to work, you have to set up the Email function in advance (refer to 4.1.1.3.2 Email). Alarm Out: Check the box to enable the alarm output. Latch Time: Set up the time for buzzer to sound when an event is triggered. Buzzer: Set up the time for buzzer to sound when an event is triggered. Click Default to return to factory default value, Save to save the settings, or Cancel to cancel and leave the page. 67 EPRO NVR Series 4.1.6 Shutdown Click the Shutdown icon and the Shutdown window appears. Enter the user name and password. You can click the Shutdown button to shutdown the system; or the Reboot button to reboot the system. 4.2 Lock/Unlock Screen You can click the Manually Lock Screen button on the OSD menu to lock system interface for safety purpose. or unlock the When the system interface is locked, Users have to input Device ID, User Name and Password to login the system. Note: Administrator account has full privileges. User accounts have limitations for authorization and have to get authorization from administrator. 68 EPRO NVR Series Chapter 5 5. Remote Access to the NVR 5.1 Accessing the NVR on the Network Follow the steps below to access the NVR through a Web browser. 1. Open a Web browser and in the address bar type the IP address of the NVR. Local connection: http:// (IP address from the NVR’s Network Menu): IP port used e.g. http://192.168.1.163:2468 Internet connection: http:// (IP address given by your Internet Service Provider): IP port used e.g. http://57.182.67.204:2468 2. If your computer is connected to the internet, it will download and install “ActiveX” plug-in automatically. 3. The Login window pops up. Type the User Name and Password. Click Login. The default User Name is admin, while the password is 11111111 69 EPRO NVR Series Username: Input the user name. Password: Input the password. Client Port: Input the port number. Bitrate: Select Main Stream or Sub Stream to be displayed on the Live View window. Language: Select a language. Remember password: If you want the web browser to keep the password so you will not be able to input the password when you restart the Web page, check this checkbox. Open all preview channels: If you want to display all the connected IP camera streams when you login the Web interface, check this checkbox. Note for the first time login: When the Plug-in blocked appears on the browser, click Allow… and then click Allow and Remember. Reload the webpage and you should see the remote live view page now. If you encounter the following problem or still can’t access the remote Web interface, please follow the instructions below: If the ActiveX is not downloaded successfully, please check if your browser’s safety level or firewall setting is set too high. Enable the following options on the Security Settings window (IE Browser < Tools < Internet Options < Security < Internet < Custom Level). Automatic prompting for ActiveX controls Script ActiveX controls marked safe for scripting If your PC or laptop is running with Windows, it’s required to run the browser as administrator when first entering the remote web page of the device. Go to C:\Program Files (x86)\Internet Explorer, right-click the browser and then click Run as administrator. 70 EPRO NVR Series If you are unable to backup or record during remote operation, you may need to turn off the firewall and turn User Account Control off. To turn User Account Control off, on the computer, click Start > Control Panel > System and Security > Action Center (click Change User Account Control Settings), the User Account Control Settings window appears. Adjust the slide bar to Never Notify and then click OK. Restart your computer if requested. 71 EPRO NVR Series 5.2 Remote Live View Window After logging in the system, the below Live View Window appears. 1 2 3 4 6 5 7 8 IP Camera 9 10 11 No. Name Description 1 Live Channel You can perform the following functions on each channel: a. Double click on a channel can display the channel in full screen. To exit the full screen mode, double click on the channel again. b. You can right-click to bring up the Live Channel Tool Window (No.2). c. You can drag and drop a channel to the desired position on the layout. Click on a channel, a Drag Channel icon will display. Drag and drop the channel to the desired position on the layout. Live Channel Tool Window Right-click on any channel can bring up the Live Channel Tool Window. All Main Stream: Click to display Main Stream for all channels on the layout. To configure Main Stream, refer to 5.4.2.3 Main Stream. All Sub Stream: Click to display Sub Stream for all channels on the layout. To configure Sub Stream, refer to 5.4.2.4 Sub Stream. All Mobile Stream: Click to display Mobile Stream for all channels on the layout. To configure Mobile Stream, refer to 5.4.2.5 Mobile Stream. Main Stream: Click to display Main Stream for this channel. Sub Stream: Click to display Sub Stream for this channel. Show Bit rate: Click to display the bit rate of this channel on the upper right corner of this channel. 2 72 EPRO NVR Series 3 Live Live View Layout Click to display the Live View window. Displays the connected IP camera stream. You can change the layout type by clicking on the Layout icons below the window. 5 Playback Click to enter the Playback page. Please refer to 5.3 Playback for more details. 6 Settings Click to enter the Settings page. Please refer to 5.4 Settings for more details. 7 PTZ Click to display or hide the PTZ Control Panel on the Live View window. Please refer to 5.2.3 PTZ Control Panel for more details. 8 Logout Click to logout the Web interface of NVR. 9 Camera List Displays the IP cameras. You can click on the camera icon to close or enable stream displaying on the Live View window. Please refer to 5.2.1 Camera List for more details. 10 Live View Function Icons You can perform some functions for the IP cameras on the Live View window. Please refer to 5.2.2 Live View Function Icons for more details. 11 PTZ Control Panel You can control PTZ camera or adjust image settings for each channel using the PTZ Control Panel. Please refer to 5.2.3 PTZ Control Panel for more details. 4 5.2.1 Camera List The Camera list lists the IP camera channels. You can see the camera status icon displayed on the right side of each channel. If the camera is connected to the NVR, you can click the camera icon to switch between green or gray. Green camera icon indicates the camera stream is displaying on the Live View window; while gray camera icon indicates the camera stream has been closed. indicates there is no connection of this camera (or connection failed). Please check the connection between the camera and the NVR. Click to Collapse/Expand IP camera list No connection Close stream on live view Display stream on live view 73 EPRO NVR Series 5.2.2 Live View Function Icons 1 2 3 4 5 6 8 7 9 10 11 12 No. Name Description 1 Open All Channels Click to display all camera streams on the Live View window. 2 Close All Channels Click to close all camera streams displayed on the Live View window. Previous Page Click to turn to the previous layout pages. For example, for 36channel model, if you select 9-Division, click the Previous Page button will display the previous 9-division layout with channel 28-36, channel 19-27, and so on. Next Page Click to turn to the next layout pages. For example, for 36-channel model, if you select 9-Division, click the Next Page button will display the next 9-division layout with channel 10-18, channel 19-27, and so on. 3 4 Click to display the Live View window in full screen mode. To exit full screen mode, press the ESC button on the keyboard, or right-click to bring up the Tool Window and click Exit Full Screen. 5 Full Screen 6 Original Aspect Ratio Click to switch between the original ratio and the stretched ratio of all the camera streams on the Live View window. 7 Layout Options Click to hide or display the Layout Buttons. 8 Layout Buttons Select a layout by clicking on it. You can click the Layout Options button (No.7) to hide or display the Layout Buttons. 9 Speaker Click to turn on or off the speaker. Digital Zoom Click to enable the Digital Zoom mode. To exit the Digital Zoom mode, click the button again. To perform the Digital Zoom function: a. On the Live View window, select a channel by clicking on the channel. b. Click the Digital Zoom button. c. Use your mouse to draw an area where you want to have a closeup view. The area will be zoom-in. d. Right-click to exit the Digital Zoom mode. 10 74 EPRO NVR Series 11 Record Click to start manual recording of a single channel. Click the button again to stop. To perform the manual Record function: a. On the Live View window, select a channel by clicking on the channel. b. Click the Record button to start manual recording. c. Click the Record button again to stop recording, a message window appears on the bottom-left corner of the screen. Click Folder to enter the folder to find the recording file. Note: To change the storage path, go to Remote Setting < Device < Local Settings. 12 Snapshot Click to take a snapshot of the selected channel in bmp format. To perform the Snapshot function: a. On the Live View window, select a channel by clicking on the channel. b. Click the Snapshot button to take a snapshot, a message window appears on the bottom-left corner of the screen. Click Folder to enter the folder to find the snapshot image. Or click Preview to preview the snapshot image. Note: To change the storage path, go to Remote Setting < Device < Local Settings. 75 EPRO NVR Series 5.2.3 PTZ Control Panel You can control the connected PTZ camera using the PTZ Control panel. On the Live View window, select a PTZ camera by clicking on the channel, the selected channel will be highlighted with a green frame. You can double-click to display the channel in full screen. Click the PTZ button on the above navigation bar, the PTZ Control Panel appears on the right-side of the screen. You can click the PTZ button again to close the PTZ Control Panel. Direction Buttons Auto Pan Speed Zoom Zoom In (+) / Zoom Out (-) Focus Focus Near (+) / Focus Far (-) Iris Iris Open (+) / Iris Close (-) Preset Conrol Tour Tour Control Image Control 76 EPRO NVR Series Direction Buttons: Click the direction buttons to force the PTZ camera to turn to the direction. Auto Pan: Click to start the Auto Pan function. Click again to stop the Auto Pan function. Speed: Slide the bar to the left or right to adjust the control speed. Zoom: Click + or – to zoom in or zoom out. Focus: Click + or – to focus near or focus far. Iris: Click + or – to adjust the Iris. Preset Control: You can set up preset points here and then operate the Preset function. Please see the below steps for more details. Tour Control: After setting up the preset points, you can perform the Tour function. Click to start the Tour function, click to stop the Tour function. Image control: You can adjust Acutance, Brightness, Contrast and Saturation value for each channel on the Live View window. Please refer to 5.2.4 Image Control for more details. To set up Preset Points: 1. Select a preset number (1-255) by clicking on the Preset input box. 2. Use the direction buttons or Zoom/Focus/Iris buttons to search for the location for this preset number. 3. Click the + button to add this preset point, and the number will jump to the next preset number for configuration. Follow Step 2-3 to set up multiple preset points. 4. To clear the setup preset points, select a preset number and then click the - button. To perform the Go to Preset Point function: 1. Select a preset number (1-255) by clicking on the Preset input box. 2. Click the Go to button . 77 EPRO NVR Series 5.2.4 Image Control You can adjust Acutance, Brightness, Contrast and Saturation value for each channel on the Live View window using the Image Control on the PTZ Control Panel. On the Live View window, select a camera by clicking on the channel, the selected channel will be highlighted with a green frame. You can double-click to display the channel in full screen. Click the PTZ button on the above navigation bar, the PTZ Control Panel appears on the right-side of the screen. You can adjust the Chromaticity, Brightness, Contrast and Saturation value in the Image Control field. Zoom Focus Iris Tour Image Control 78 EPRO NVR Series 5.3 Playback Click the Playback button on the above navigation bar. The Playback window displays. Up to 4 channels can be played back simultaneously at a time. To start playing back: 1. Select the date on the calendar (the date with an orange triangle mark on the upper-right corner indicates there are recordings on the date). 2. Select a record type from the Type drop-down list. The options include Normal, Alarm, Motion, I/O, All. 3. Select up to four channels you would like to play back. 4. Click the Search button, the recordings will be displayed on the time bar of the Playback Panel in different colors. Green: Normal recordings; Yellow: Motion recordings; Red: Alarm recordings; Blue: I/O recordings. 5. Click the Play button to start playing back. 6. To stop the playback mode, click the Stop button. You can also Stop Menu button and click Stop Playback. 7. You can optionally enable the Synchronous playback function to enable multiple channel simultaneously playback at the same time. If this function is unselected, you can separately control each channel for playing back (each channel can be played back with individual time). 79 EPRO NVR Series You can use the Playback Panel to operate the below functions: 1 2 3 4 5 6 7 No. Name Mute Speakers / 1 Audio On 8 9 10 11 12 13 14 15 16 17 18 19 20 21 Description Click to switch on/off the speaker. You can also adjust the volume. Zoom In / Zoom Out You can adjust the time span on the Time Bar by clicking the Zoom In or Zoom Out buttons. 3 Window Number You can select a window on the layout by clicking on it or directly click on the channel on the playback layout window. The selected window will be highlighted with a green frame. After selecting a window, you can perform the following functions: Full Screen: Double click on a channel on the playback layout window can display the channel in full screen. Multi-Channel Playback Separately: Disable the Synchronous playback function, select a window by clicking on it, and then click the Play button. Video Clips: In the playback mode, click the button to start producing the video clip, click the button again to stop. 4 Play/Pause Click to Play or Pause playing back. 5 Stop 6 Step Forward Click to Stop playing back. Click the button to play the recording frame by frame. Note this button is only functional under single channel playback. Select a window you want to produce the video clip by clicking on the window, click the button to start producing the video clip, click the button again to stop. A message window appears on the bottom-left corner of the screen. Click Folder to enter the folder to find the video clip. The video clip will be stored in avi format. 7 Video Clips 2 Note: To change the storage path, go to Remote Setting < Device < Local Settings. 80 EPRO NVR Series No. Name Description Select a window you want to take a snapshot by clicking on the window, click the button to take a snapshot. A message window appears on the bottom-left corner of the screen. Click Folder to enter the folder to find the snapshot image. Or click Preview to preview the snapshot image. 8 Snapshot Note: To change the storage path, go to Remote Setting < Device < Local Settings. Download Click to download recordings for a single channel. To perform the Download function, please refer to 5.3.1 Download for more details. Digital Zoom Click to enable the Digital Zoom mode. To exit the Digital Zoom mode, click the button again. To perform the Digital Zoom function: a. Select a window you want to perform the digital zoom by clicking on the window. b. Click the Digital Zoom button to enable the function. c. Use your mouse to draw an area where you want to have a close-up view on the stream. The area will be zoom-in. d. Right-click to exit the Digital Zoom mode. Start All Windows Click to start playing back all the windows. This function is useful under the Multi-Channel Playback Separately mode (disable Synchronous playback). 12 Stop Playback Click to stop playing back all the windows. This function is useful under the Multi-Channel Playback Separately mode (disable Synchronous playback). 13 Selected Date The selected date on the calendar will be displayed here. 14 Playback Speed You can select a playback speed here. 15 Time Bar Double click on the time bar at a certain time will start playing back from the clicked time. The colors on the time bar represent different recording types. Green: Normal recordings; Yellow: Motion recordings; Red: Alarm recordings; Blue: I/O recordings. 16 Time Indicator Move your mouse cursor over the Time Bar can display the time. 9 10 11 81 EPRO NVR Series No. Name Description Click to display the stop menu. You can click Stop Playback to stop the playback function; Stop All Downloads to stop all the download process; Stop All Windows to clear the searched recordings. 17 Stop Menu 18 Single Channels Click to display single channel layout. 19 Four Channels Click to display four-channel layout. 20 Stretch/ Video Aspect Ratio Click to switch between the original video aspect ratio and the stretched ratio of all the camera streams on the layout windows. 21 Maximize Window Click to hide / display the Time Bar. 5.3.1 Download You can download the searched recordings for a single channel. 1. Select a window you want to download the recordings by clicking on the window. The selected channel will be highlighted with a green frame. 2. Click the Download button, the corresponding recordings to this channel will be displayed. 3. Select the desired recordings you want to download, and then click Start Download. The recordings will be downloaded in avi format. To change the storage path, go to Remote Setting < Device < Local Settings. 82 EPRO NVR Series 5.4 Remote Setting You can configure the NVR settings here. 5.4.1 Display On this page, you can configure IP Channels, Live and Output. 5.4.1.1 IP Camera You can add IP cameras manually or automatically using this page. Delete: Select the desired IP cameras from the list below by checking the checkboxes and then click the Delete button to delete the selected IP cameras. Quick Add: Click to automatically search the IP cameras on the same LAN. Select the IP cameras you want to add to the NVR, input the Username and Password and then click the Add button. The selected IP cameras should be added to the NVR. You can see the live streams on the Live View window. Refresh: Click to refresh the page. 83 EPRO NVR Series Manage Protocol: Click to enter the Manage Protocol page. You can configure Custom 1-16 RTSP streaming protocol on this page. • Custom Protocol: Select a custom RTSP protocol profile from the drop-down list to be configured. Up to 16 profiles can be configured. • Protocol Name: Input a name for this RTSP protocol profile. • Stream Type: Indicates Main Stream and Sub Stream are supported. You can separately configure the Main Stream and Sub Stream settings below. Check the Sub Stream checkbox if you want to enable sub stream for this RTSP protocol. • Type: Select RTSP. • Port: Keep 554 as the RTSP port. • RTSP URL: Input the RTSP URL syntax in the box. For example: rtsp://[IP Address]:[Port]/ch[A]/[B] rtsp://192.168.31.33:554/ch01/0 * IP Address: The IP address of the NVR * A: Channel number. 01 (ch1), 02 (ch2), and so on * B: Stream Type: 0 (main stream), 1 (sub stream) 84 EPRO NVR Series 5.4.1.2 Live You can configure camera OSD or image settings on this page. Channel: Select a channel from the drop-down list. Show Name: Select Enable if you want to display camera name on the live stream. Show Time: Select Enable if you want to display time on the live stream. Channel Name: Input a name for the IP camera. Record Time: Select Enable if you want to display time on the live stream. Covert: Select Enable if you want to enable the covert function. Date Format: Select a date format from the drop-down list. Time Format: Select a time format from the drop-down list. Refresh Rate: Select 50Hz or 60Hz from the drop-down list. Click Save to save the settings or Refresh to refresh the page. 5.4.1.3 Privacy Zone The Privacy Zone can block out sensitive areas from view. This feature is useful when users’ don’t want the sensitive information visible. Up to four Privacy Zones can be configured. Note that the relevant parameters should be consistent with NVR local setting. You can select the zones to be deleted (select zones < click Delete < click Save). Copy: You can apply the same configurations from one channel to the desired channels. Click the Copy button, the below channel selection field appears. Select a desired channel (or All), click the Copy button, the selected channel(s) will be applied with the same configurations. Click Save to save the settings or Refresh to refresh the page. 85 EPRO NVR Series 5.4.2 Record You can configure the record settings on this page. 5.4.2.1 Rec Parameters You can configure the basic record settings on this page. Channel: Select a channel to configure the record setting individually. Record: Select Enable to enable the record function. Stream Mode: Select Main Stream or Sub Stream to record on this channel. Pre-Record: Select Enable to enable pre-recording for motion detection or I/O trigger record. Copy: You can apply the same configurations from one channel to the desired channels. Click the Copy button, the below channel selection field appears. Select a desired channel (or All), click the Copy button, the selected channel(s) will be applied with the same configurations. Click Save to save the settings or Refresh to refresh the page. 86 EPRO NVR Series 5.4.2.2 Schedule You can configure the record schedule on this page. Channel: Select a channel to configure the record schedule setting individually. Week: Select a day from the Week drop-down list to be configured. Normal: Move your mouse cursor over the schedule time blocks. Click and drag on the schedule time blocks to draw the blocks with green color, which will be applied with normal recording function. Motion: Move your mouse cursor over the schedule time blocks. Click and drag on the schedule time blocks to draw the blocks with yellow color, which will be applied with motion recording function. Alarm: Move your mouse cursor over the schedule time blocks. Click and drag on the schedule time blocks to draw the blocks with red color, which will be applied with alarm recording function. Copy (day): You can apply the same configurations from one day to another. Select a day from the drop-down list first and then select a desired day (or All) from the To drop-down list, click the Copy button, the selected day(s) will be applied with the same configurations. Copy (channel): You can apply the same configurations from one channel to the desired channels. Select a channel from the drop-down list first and then select a desired channel (or All) from the To drop-down list, click the Copy button, the selected channel(s) will be applied with the same configurations. Click Save to save the settings or Refresh to refresh the page. 87 EPRO NVR Series 5.4.2.3 Main Stream You can configure the main stream record, resolution and etc. for individual channel. Channel: Select a channel to apply with the following configurations. Resolution: Select a recording resolution for the selected channel. FPS: Select a record FPS (frames per second) for the selected channel. Bitrate Mode: Select User-defined or Predefined for the selected channel. Bitrate: Set up a bitrate for the selected channel. Click Save to save the settings or Refresh to refresh the page. 5.4.2.4 Sub Stream You can configure the sub stream record, resolution and etc. for individual channel. Channel: Select a channel to apply with the following configurations. Resolution: Select a recording resolution for the selected channel. FPS: Select a record FPS (frames per second) for the selected channel. Bitrate Mode: Select User-defined or Predefined for the selected channel. Bitrate: Set up a bitrate for the selected channel. Click Save to save the settings or Refresh to refresh the page. 88 EPRO NVR Series 5.4.2.5 Mobile Stream You can configure the mobile stream record, resolution and etc. for individual channel. Mobile Stream Channel: Select a channel to apply with the following configurations. Resolution: Select a recording resolution for the selected channel. FPS: Select a record FPS (frames per second) for the selected channel. Bitrate Mode: Select User-defined or Predefined for the selected channel. Bitrate: Set up a bitrate for the selected channel. Click Save to save the settings or Refresh to refresh the page. 89 EPRO NVR Series 5.4.3 Capture This menu is used to configure global express settings for all cameras. 5.4.3.1 Capture You can configure the capture function on this page. Channel: Select a channel to apply with the following configurations. Auto Capture: Select Enable to enable the Auto Capture function. Stream Mode: Select Main stream or Sub stream for the captured images. Normal Inteval: Select an interval time of the auto capture. Alarm Interval: Select an interval time of the alarm capture. Manual Capture: Select Enable to enable the Manual Capture function. Copy: You can apply the same configurations from one channel to the desired channels. Click the Copy button, the below channel selection field appears. Select a desired channel (or All), click the Copy button, the selected channel(s) will be applied with the same configurations. Click Save to save the settings or Refresh to refresh the page. 90 EPRO NVR Series 5.4.3.2 Capture Schedule You can configure the Capture Schedule on this page. The selected event will be captured by the scheduled time. For example, if you set up Motion on Sunday between 6-8am, the Motion recording will only be captured between 6-8am on Sunday. Channel: Select a channel to configure the capture schedule setting individually. Week: Select a day from the Week drop-down list to be configured. Normal: Move your mouse cursor over the schedule time blocks. Click and drag on the schedule time blocks to draw the blocks with green color, which will be applied with normal recording capture function. Motion: Move your mouse cursor over the schedule time blocks. Click and drag on the schedule time blocks to draw the blocks with yellow color, which will be applied with motion recording capture function. Alarm: Move your mouse cursor over the schedule time blocks. Click and drag on the schedule time blocks to draw the blocks with red color, which will be applied with alarm recording capture function. Copy (day): You can apply the same configurations from one day to another. Select a day from the drop-down list first and then select a desired day (or All) from the To drop-down list, click the Copy button, the selected day(s) will be applied with the same configurations. Copy (channel): You can apply the same configurations from one channel to the desired channels. Select a channel from the drop-down list first and then select a desired channel (or All) from the To drop-down list, click the Copy button, the selected channel(s) will be applied with the same configurations. Click Save to save the settings or Refresh to refresh the page. 91 EPRO NVR Series 5.4.4 Network You can configure the network settings on this page. 5.4.4.1 Network You can configure the basic network settings on this page. After configuring the settings, users are able to control and monitor the NVR remotely. Type: Select DHCP, PPPoE or Static from the drop-down list. • DHCP: DHCP server in LAN will automatically assign an IP configuration for the network connection. This setting lets the system use an automatically assigned (dynamic) IP address. This address can change under certain circumstances, for instance, when the NVR’s network switch/hub has to be rebooted. • PPPoE: This is a DSL-connection application. The ISP will ask the user to input a username and password. Contact your ISP for these details. Note: If PPPoE is selected as the IP type, the supplied IP Utility program will not be able to detect the device. • Static: Users can manually set up a Static IP address for the NVR. This type of address is stable and cannot change, but users have to make sure there are no IP address conflicts with other network-connected devices. Client Port: Keep 9000 port. Change only when necessary. HTTP Port: Keep 80 port. Change only when necessary. UPnP: If you want to enable the UPnP function, click Enable from the drop-down list. Click Save to save the settings or Refresh to refresh the page. 92 EPRO NVR Series 5.4.4.2 Email You can configure the email settings on this page. Email: Select Enable to enable the Email function. Schedule: Click to set up Email Schedule. Please refer to 5.4.4.2.1 Email Schedule. SSL: Select Enable if you want to enable the SSL function. SMTP Port: Assign the port number used by the SMTP server. SMTP Server: Assign the SMTP (Email) server’s name. Note that for more reliable email service, use the server’s IP address. Sender Password: Input the password of the sender. Sender: Input the Email address of the sender (the NVR). Sender’s Email address has to match the password below. Receiver: Input the Email address of the receiver. Interval: Configure an interval to send Emails when events occur. Test Email: Click to test whether the Email function is working normally. Click Save to save the settings or Refresh to refresh the page. 5.4.4.2.1 Email Schedule You can configure the email schedule on this page. The selected event Email alerts will be sent out by the scheduled time. For example, if you set up Motion on Sunday between 68am, the Motion Email alerts will only be sent out between 6-8am on Sunday. 93 EPRO NVR Series Channel: Select a channel to configure the email schedule setting individually. Week: Select a day from the Week drop-down list to be configured. Motion: Move your mouse cursor over the schedule time blocks. Click and drag on the schedule time blocks to draw the blocks with green color, which will be applied with motion email alert function. Events: Move your mouse cursor over the schedule time blocks. Click and drag on the schedule time blocks to draw the blocks with red color, which will be applied with event email alert function. Alarm: Move your mouse cursor over the schedule time blocks. Click and drag on the schedule time blocks to draw the blocks with yellow color, which will be applied with alarm email alert function. Copy (day): You can apply the same configurations from one day to another. Select a day from the drop-down list first and then select a desired day (or All) from the To drop-down list, click the Copy button, the selected day(s) will be applied with the same configurations. Copy (channel): You can apply the same configurations from one channel to the desired channels. Select a channel from the drop-down list first and then select a desired channel (or All) from the To drop-down list, click the Copy button, the selected channel(s) will be applied with the same configurations. Click Save to save the settings or Refresh to refresh the page. 5.4.4.3 DDNS You can configure the DDNS setting on this page. DDNS (Dynamic Domain Name System) is a service used to map a domain name to the dynamic IP address of a network device. You can set up the DDNS service for remote access to the NVR. 94 EPRO NVR Series DDNS assigns a domain name (URL) to the NVR, so that the user does not need to go through the trouble of checking if the IP address assigned by DHCP Server has changed. Once the IP is changed, the NVR will automatically update the information to the DDNS to ensure it is always available for remote access. Note that before enabling the following DDNS function, user should have applied for a host name from the DDS service provider’s website. DDNS: Select Enable from the DDNS drop-down list to enable DDNS function. Server: Select a DDNS service provider from the drop-down list. Note that before enabling the following DDNS function, user should have applied for a host name from the DDS service provider’s website. Doman: Input the domain name obtained from the DDNS service provider. User: Input the user name of the DDNS account. Password: Input the password of the DDNS account. Test DDNS: Click the button to test whether the DDNS function is working normally. Click Save to save the settings or Refresh to refresh the page. 5.4.4.4 RTSP You can configure the RTSP setting on this page. 95 EPRO NVR Series RTSP Enable: Select Enable from the drop-down list to enable the RTSP function. RTSP Port: Keep 554 as RTSP port. Verify: Select Enable from the drop-down list to enable the verify function. Username: Input the username. Password: Input the password. RTSP URL Syntax: rtsp://[IP Address]:[Port]/ch[A]/[B] rtsp://192.168.31.33:554/ch01/0 * IP Address: The IP address of the NVR * A: Channel number. 01 (ch1), 02 (ch2), and so on. * B: Stream Type: 0 (main stream), 1 (sub stream) Click Save to save the settings or Refresh to refresh the page. 5.4.5 Alarm You can configure the motion and alarm settings on this page. 96 EPRO NVR Series 5.4.5.1 Motion You can configure the Motion setting on this page. Channel: Select a channel to apply with the motion detection function. Enable: Check Enable to enable the function. Sensitivity: Select a sensitivity value from the drop-down list. The larger the value, the higher the sensitivity. Buzzer: Select a buzzer sound duration from the drop-down list. If you want to disable the buzzer, select Off from the drop-down list. Full Screen: Check the box to enable the function. When a motion event occurs, the corresponding channel with the motion event will be switched to full screen on the live screen. Alarm Out: Check the box to enable the alarm output. Latch Time: Select a latch time (duration) when motion events occur. When a motion object is detected, the alarm will last based on the latch time. Enable Record: Check the box to enable the post recording function. You can further set up the post recording time when motion events occur. Post Recording: Select a post recording time when motion events occur. Show Message: Check the box to enable the function. When a motion event occurs, a motion event message will be displayed on the live screen. 97 EPRO NVR Series Send Email: Check the box to enable the function. When a motion event occurs, the NVR will send an email alert to the receiver. Note that for this function to work, you have to set up the Email function in advance (refer to 5.4.4.2 Email). Record Channel: Check the All checkbox to select all channels. When a motion event occurs, the selected channel(s) will be recorded. IP Channels: Check the IP Channels checkbox to select all channels or check the desired channel checkboxes. When a motion event occurs, the selected channel(s) will be recorded. Preview Window: Click All to select all area to applied with the motion detection function. Or use your mouse to draw an area on the preview window. Click Clear to clear the setting. Click Save to save the settings or Refresh to refresh the page. 5.4.5.2 Alarm You can configure the Alarm setting on this page. 98 EPRO NVR Series Alarm In: Select an alarm input from the drop-down list. Alarm Type: Select an alarm type. Normally-Open or Normally-Close. If you want to disable the alarm, select Off. Buzzer: Set up the time for buzzer to sound when an alarm is triggered. Latch Time: Set up the time for buzzer to sound when an alarm is triggered by external sensor. Show Message: Check the box to enable the function. When an alarm is triggered, an alarm message will be displayed on the live screen. Send Email: Check the box to enable the function. When alarm is triggered, the NVR will send an email alert to the receiver. Note that for this function to work, you have to set up the Email function in advance (refer to 5.4.4.2 Email). Full Screen: Check the box to enable the function. When alarm is triggered, the corresponding channel with the alarm will be switched to full screen on the live screen. Alarm Out: Check the box to enable the alarm output. Enable Record: Check the box to enable the post recording function. You can further set up the post recording time when alarm events occur. Post Recording: Select a post recording time when alarm events occur. Record Channel: Check the All checkbox to select all channels. When an alarm event occurs, the selected channel(s) will be recorded. IP Channels: Check the IP Channels checkbox to select all channels or check the desired channel checkboxes. When an alarm event occurs, the selected channel(s) will be recorded. 99 EPRO NVR Series Copy: You can apply the same configurations from one channel to the desired channels. Click the Copy button, the below channel selection field appears. Select a desired channel (or All), click the Copy button, the selected channel(s) will be applied with the same configurations. Click Save to save the settings or Refresh to refresh the page. The alarm types and descriptions are listed as below: Alarm Type Functions and Descriptions Video Loss When NVR fails to receive video signals due to some problems (camera damage, cable dropout or damage, power failure), the alarm will appear. Motion Detection When IP camera detects moving objects, alarm will be triggered. Sensitivity is subject to the actual application environment test. Sensitivity is adjusted according to the sensitivity of moving object detection and parameters are modified by combining the area setting. I/O Status Communicate with alarm device through I/O port. Alarm signals sent by IR sensor or other devices will be transformed to the system recognized signal and activate relevant channel to record or control the device output. HDD Status Alarm will appear when HDD does not work due to damage, power failure, HDD auto-overwrite off and insufficient space. 100 EPRO NVR Series 5.4.6 Device You can configure the storage path, HDD and PTZ settings on this page. 5.4.6.1 Local Settings You can configure the Record, Download and Snapshot storage path on this page. Record Path: Select a storage path for recordings. Download Path: Select a storage path for download recordings. Snapshot: Select a storage path for snapshot images. File Type: Select avi, and the recordings will be stored in avi format. Interval: Set up an interval time. Click Save to save the settings. 101 EPRO NVR Series 5.4.6.2 HDD You can configure the HDD settings on this page. Please connect the HDD(s) to the NVR in advance and ensure the power and SATA cables are properly connected between the NVR and HDD(s). After connecting the HDD(s) to the NVR, the NVR will automatically detect the connected HDD(s) and listed all the connected HDD(s) in the below field. For the first time connected HDDs, the status will show “Unable to Format Disk” in the state column, users will have to format the HDDs on the NVR local side. Overwrite: Select Auto to enable the overwrite function; Close to disable the overwrite function. If Auto is selected, the NVR will overwrite the oldest files on the HDD when HDD is full. The 1/3/7/14/30/90 Days stands for the longest storage days of the HDD. For example, if 3 Days is selected, the HDD can record a maximum of 3 days data. If more data has to be recorded, the oldest recorded data will be overwritten (FIFO, first-in first-out). Click Save to save the settings or Refresh to refresh the page. Note: 1. Only the HDDs with “OK” in the State column can perform the recording function. If not, format the HDDs before start using the recording function. To format the HDD, please refer to 4.1.3.1 HDD. 2. The “Free Time” on the HDD list indicates the remaining time for the HDD to record based on the pre-setup resolution, streaming and fps. 102 EPRO NVR Series 5.4.6.3 PTZ You can configure the PTZ settings on this page. Channel: Select the channel connected with PTZ camera. Signal Type: Select Digital for the connected PTZ camera. Protocol: Select PTZ protocol, choose from the following protocols. (Note: All cameras on the RS485 bus must use the same protocol). Baudrate: This field is to set the speed at which is used to transmit instruction or information through the RS-485 port on the NVR. Data Bit: This field is the data bit at which you will be transferring. Stop Bit: This field is to set the stop bit for the RS-232 connection. Parity: This field is to select the parity level at which you will be connected. Address: Input the ID address of the PTZ camera. Note this address should match the one set up on the PTZ camera. Copy: You can apply the same configurations from one channel to the desired channels. Click the Copy button, the below channel selection field appears. Select a desired channel (or All), click the Copy button, the selected channel(s) will be applied with the same configurations. Click Save to save the settings or Refresh to refresh the page. 103 EPRO NVR Series 5.4.7 System You can configure system settings on this page. 5.4.7.1 General You can configure the general system settings on this page. System Time: Set up the system date and time. Date Format: Select a format for the date. Time Format: Select a format for the time. Language: Select a language. Video Format: Select NTSC or PAL for the system. Start show wizard: Select Enable to enable starting the Startup Wizard on the local NVR side every time when system starts. DST: Select to configure the DST (Daylight Saving Time) settings. 104 EPRO NVR Series Daylight Saving Time: Check the box to enable the DST function. Daylight Saving Time Mode: Select Week or Date to configure the start/end time below. Time Offset: Select an offset time. Start Time: Select a start time for the DST to start. End Time: Select an end time for the DST to stop. NTP: Select to configure the NTP function. Enable NTP: Check the box to enable the NTP function.. When NTP function is enabled, the system will calibrate the system time at 00:07:50 daily and every time when the system is started up. Server Address: Select a NTP server. Time Zone: Select a time zone. Click Save to save the settings or Refresh to refresh the page. 105 EPRO NVR Series 5.4.7.2 Users You can configure the user settings on this page. Up to 7 user accounts (1 administrator and 6 users) can be configured. To edit the user privileges: 1. Select a user from the list by clicking on it, the below privilege options appears. 106 EPRO NVR Series 2. Check the boxes to grant functions for the selected user account. You can also set up the Backup/Live/Playback/PTZ Control functions to specific channels. After the configuration, click Save to save the settings. Log Search: Allow users to check all the system logs. Parameter: Allow users to set all the parameter settings. Maintain: Allow users to update version, restore to factory default settings, device reboot and shut down. Manual Record: Allows users to manually start/stop recording. Manage Disk: Allow users to manage and control the HDD and USB storage device. Remote Login: Allow users to login the system remotely. Backup: Check the Backup box to enable the function; and then select the desired channels to backup. This user account will be granted with the Backup function for the selected channels. Live: Check the Live box to enable the function; and then select the desired channels for live view display. This user account will be granted with the live view display function for the selected channels. Playback: Check the Playback box to enable the function; and then select the desired channels for playback. This user account will be granted with the playback function for the selected channels. PTZ Control: Check the PTZ box to enable the function; and then select the desired channels for PTZ function. This user account will be granted with the PTZ control function for the selected channels. 3. You can configure the user name/password in the right-side field. The max. length of user name is 8 characters (alphabetic or numeric); and the passwords have to be numeric (0-9) with exactly 8 characters. Select Enable from the Active drop-down list to enable the user account. Select Enable from the Password drop-down list to enable the password (if Disable is selected, the user can login without password). 4. Click Save to save the settings. Note: The Administrator account has full privileges so the functions cannot be configured. 107 EPRO NVR Series 5.4.7.3 Info You can see the NVR info on this page. Click Refresh to refresh the page. 5.4.7.4 Channel Info You can see the info of all the channels on this page. 5.4.7.5 Record Info You can see the record info of all the channels on this page. 108 EPRO NVR Series 5.4.8 Advanced You can configure the system maintenance and system event settings on this page. 5.4.8.1 Firmware Upgrade You can upgrade the system firmware on this page. Click the Browse button to locate the firmware file and then click the Start button. 5.4.8.2 Load Default Select the functions you want the system to restore to the factory default value and then click the Save button. 109 EPRO NVR Series 5.4.8.3 Event Settings You can configure the system event settings on this page. Event Type: Select an event type from the drop-down list. Enable: Check the box to enable the function. Buzzer: Set up the time for buzzer to sound when an event is triggered. Show Message: Check the box to enable the function. When the selected events have been triggered, an event message will be displayed on the live screen. Send Email: Check the box to enable the function. When the selected events have been triggered, the NVR will send an email alert to the receiver. Note that for this function to work, you have to set up the Email function in advance (refer to 4.1.1.3.2 Email). Alarm Out: Check the box to enable the alarm output. Latch Time: Set up the time for buzzer to sound when an event is triggered. Click Save to save the settings or Refresh to refresh the page. 110 EPRO NVR Series 5.4.8.4 System Maintenance You can set up the Auto Login and Auto Reboot function on this page. Auto Login: Select a user for the auto login function. The options in the drop-down list can be configured on the Users page (enable the user). Please refer to 5.4.7.2 Users. Auto Reboot: Select Enable to enable the Auto Reboot function. You can further set up the auto reboot time in the Reboot field. Reboot: After selecting Enable in the Auto Reboot field, set up the reboot time here for the system to regularly reboot at the setup time. Click Save to save the settings or Refresh to refresh the page. 111 EPRO NVR Series Chapter 6 6. Specification Model Name System Operating System Number of Channels Dual Streams Control PTZ via OSD User Interface User Access Video Compression Format HDMI Video outputs VGA Incoming Bandwidth Outgoing Recording Recording Resolution Audio Audio Input Audio Output Alarm Alarm Input Alarm Output Storage Device Internal HDD External HDD Network Ethernet Protocol EPRO NVR 32 – 4HDD Embedded Linux Up to 32CH Yes Yes GUI (Graphical User Interface) 2 Levels of user access EPRO NVR 16 – 2HDD Up to 16CH H.265 or H.264 1024x768, 1920x1080, 3840x2160 1024x768, 1920x1080 Max 320Mbps Max 256Mbps 4K, 5MP, 3MP, 2MP, 1.3MP, 1MP 1 input 1 output 16 inputs 4 outputs 1 output 4 x SATA HDD (up to 6TB each) 1 x eSATA 2 x SATA HDD (up to 6TB each) 10/100/1000Mbps TCP-IP / DHCP/ PPPoE / Everfocus DDNS / RTSP 112 EPRO NVR Series Interface USB RS-485 Ethernet eSATA General Power Input Operating Temperature Weight 2 x USB2.0 port; 1 x USB3.0 port 1 x RS-485 2 x RJ-45 1 x RJ-45 1 x eSATA 100-240VAC~ / 150W max 12VDC / 5A / 60W max 0°C ~ 40°C / 32°F ~ 104°F (20 ~ 80% humidity) 6.0kg / 13.23lb (without HDDs) 3.0kg / 6.613lb (without HDDs) Dimensions (W x D x H) 430 x 399.3 x 79.5mm / 16.93” x 15.72” x 3.13” (EPRO NVR 32) 378 x 328 x 49.5mm / 14.88” x 12.91” x 1.95” (EPRO NVR 16) Language English, Japanese, Traditional Chinese, Spanish, Deutsch, French, Russian, Portuguese (Brazil), Dutch, Simplified Chinese Regulatory UL, CE, FCC, RoHS Remote Client System Minimum Requirements Operating System Windows XP (32-bit) / Win7 (32 and 64-bit) CPU Intel Core I3-2100 RAM 2GB VGA Intel HD 2000 LAN Speed 10 / 100 / 1000 Mbps (RJ45) IE11 and later, Firefox 50 and earlier, Chrome 44 and earlier, Web Browser EF browser 1. EverFocus’ Xfleet fleet management server system. Other Remote Application 2. EverFocus’ mobile app: MobileFocus (iOS and Android); MobileFocusHD (iPad). 113 EPRO NVR Series Chapter 7 7. Troubleshooting If you have problems with the system, run through the following checklist to see if you can solve the problem. 1. Q: What can I do if the system does not detect the HDD? A: Check if the power supply system is properly connected and power cord and power cables are securely connected, and if something wrong with the HDD interface. Or you may check if your HDD is supported by referring to the specifications or descriptions. 2. Q: I have changed the password but forget the new password, how can I access the system? A: If you forget system password, please consult with our technical personnel. We strongly suggest user to set password easy to be remembered and relatively safe. If you have safety requirement, please do not set too simple password, such as 000000. 3. Q: We see abnormal video signal or even no video signal by connecting the NVR and camera together. Power supply for both devices is OK. What is wrong? A: Check network cable at NVR side to see if the cable is firmly connected and if it is worn out and needs to be replaced. 4. Q: How to prevent NVR from being influenced by heat? A: The NVR needs to dissipate heat while it is running. Please place the NVR in a place with good air circulation and away from heat sources to ensure stability and life of the NVR. 5. Q: The remote control doesn’t work while the monitor screen is OK and panel keys are functional. Why? A: Operate again by aiming the remote control at the IR receiver on front panel. If it still doesn’t work, please check if the batteries in the remote control are running out of power. If not, check if the remote control is broken. 6. Q: I want to take out HDD from my PC and install it in NVR. Can it work? A: All HDDs supported by the system can be used. But remember, once NVR runs, the data on your HDD will be formatted. 7. Q: Can I playback while recording? A: Yes. The system supports the function of playing while recording. 114 EPRO NVR Series 8. Q: Can I clear some records on HDD of NVR? A: In consideration of the file security, you may not clear part of records. If you want to remove all the records, you can format HDD. 9. Q: Why can’t I log in NVR client? A: Please check if the network connection settings are correct and RJ-45 port is with good contact. And check if your account and password are correctly input. 10. Q: Why can’t I find any records during playback? A: Please check if the data line connection for HDD is OK and system time is properly adjusted. Try a few times and restart. If it still doesn’t work, check if the HDD is broken. 11. Q: Why doesn’t dynamic detection work? A: Please check if the motion detection alarm setting at IP camera side is correct and if the sensitivity is set too low. 12. Q: Why doesn’t alarm work? A: Please check if the alarm setting, alarm connection and alarm input signals are correct. 13. Q: Why does buzzer keep alarming? A: Please check the alarm setting, check if motion detection function is enabled and object motion is detected all the time and if I/O alarm is set as Always Off. Besides, refer to corresponding HDD alarm setting. 14. Q: Why can’t I stop recording by pressing “STOP” button or click “Stop Recording” in context menu? A: Pressing Stop button can only stop manual record. If you want to stop Scheduled recording in certain time quantum, please change the setting to No Record. To stop Startup recording, please change record mode to scheduled recording or manual recording. Then you may stop recording by the prescribed methods 115 EPRO NVR Series Chapter 8 8. Usage Maintenance 1. To shut down NVR, please firstly shut down the system and then turn off the power. Do not turn off the power directly or HDD data will be lost or damaged. 2. Please keep NVR away from heat sources or places. 3. Clean the internal dust regularly. Make sure the good ventilation of NVR so as to ensure the good heat dissipation. 4. Please do not hot plugging cables at ports, or the ports may be damaged. 5. Please check the HDD cable and data cable regularly to see if they are ageing. 6. Please prevent the audio and video signals of NVR from being intervened by other electronic devices, and prevent the HDD from being damaged by static electricity and induced voltage. 7. If the network cable is frequently plugged, it is suggested to replace connecting line regularly, or the input signal may be unstable. 8. This is A class product. It may bring wireless interference in life. Under this situation, it need users to make measurements. 116 EPRO NVR Series Appendix A Appendix A: IR Remote Control The IR remote control is an accessory to enhance the convenient operation of the NVR. You can perform all the settings and operations from the remote control. Key1-8: Channel Select; Numeric Keys Key9, 0: Numeric Keys Multiple Display Mode Enter into Main Menu / Exit Enter into Submenu Mute On / Off 1. Parameter Value Increase / Decrease 2. Left / Right Select / Edit 1. Volume Increase / Decrease 2. Up / Down Rewind Forward Record 1. Stop Manual Record 2. Stop Playback Pause / Sequence 1. Enter into Record Search Menu 2. Start Playback 117 EPRO NVR Series Appendix B Appendix B: Recording Backup through EF-Reader EverFocus EF-Reader is an enhanced HDD reader enabling users to access HDDs / SD cards locally or remotely and further play back the recordings (depends on EverFocus models). Users granted with privileges are allowed to log in the EF-reader and operate the specific functions. The EFReader supports AVI, MP4 and AVR file formats. Moreover, the meta data or the GPS data from the source recordings can also be played back on the Playback Window graphically; or be exported in .kml (GPS data) files. The EF-Reader supports various functions including Event Search, Archive, AB Repeat Playback, Format Convert, Mask, Watermark and etc.. To know more about EF-Reader, please refer to EFReader User’s Manual. 118 EverFocus Electronics Corp. EverFocus Taiwan: 12F-1, No.79, Sec. 1, Shin-Tai Wu Road, Hsi-Chih, New Taipei City, Taiwan TEL: +886 2 2698 2334 FAX: +886 2 2698 3943 www.everfocus.com.tw [email protected] EverFocus Europe - Germany: Albert-Einstein-Strasse 1, D-46446 Emmerich, Germany TEL: +49 2822 93940 FAX: +49 2822 939495 www.everfocus.de [email protected] EverFocus China - Beijing: Room 609, Technology Trade Building, Shangdi Information Industry Base, Haidian District, Beijing 100085, China TEL: +86 10 6297 3336~39 FAX: +86 10 6297 1423 www.everfocus.com.cn [email protected] EverFocus China - Shenzhen: 4F, No. 2, D4 Building, Wan Yelong Industrial Park, Tangtou Road, Shiyan, Baoan, Shenzhen, Guangdong 518101, China TEL: +86 755 2765 1313 FAX: +86 755 2765 0337 www.everfocus.com.cn [email protected] EverFocus USA - California: 1801 Highland Avenue, Unit A, Duarte, CA 91010, USA TEL: +1 626 844 8888 FAX: +1 626 844 8838 www.everfocus.com [email protected] EverFocus Japan: 3F, Kuramochi, Building II, 2-2-3 Koto-Bashi,SumidaKu, Tokyo, 130-0022, Japan TEL: +81 3 5625 8188 FAX: +81 3 5625 8189 www.everfocus.co.jp [email protected] Your EverFocus product is designed and manufactured with high quality materials and components which can be recycled and reused. This symbol means that electrical and electronic equipment, at their end-of-life, should be disposed of separately from your household waste. Please, dispose of this equipment at your local community waste collection/recycling centre. In the European Union there are separate collection systems for used electrical and electronic product. Please, help us to conserve the environment we live in! Ihr EverFocus Produkt wurde entwickelt und hergestellt mit qualitativ hochwertigen Materialien und Komponenten, die recycelt und wieder verwendet werden können. Dieses Symbol bedeutet, dass elektrische und elektronische Geräte am Ende ihrer Nutzungsdauer vom Hausmüll getrennt entsorgt werden sollen. Bitte entsorgen Sie dieses Gerät bei Ihrer örtlichen kommunalen Sammelstelle oder im Recycling Centre. Helfen Sie uns bitte, die Umwelt zu erhalten, in der wir leben! PN: 4605NVP1403001A
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