Ericsson-LG LIP-8000 Series IP Telephone User Guide

Ericsson-LG LIP-8000 Series IP Telephone User Guide
Ericsson-LG
LIP-8000 Series
IP Telephone
User Guide
2041 N. Hwy 83, E| Franktown, CO | 80116|303.688.6191
www.systemcommunications.com
Copyright © 2013 System Communications
All Rights Reserved
This material is copyrighted by System Communications. Any unauthorized
use, reproduction, alteration, or disclosure of this material, or any part
thereof, is strictly prohibited without the express written permission of
System Communications.
System Communications reserves the right to make changes to this
material at any time and without notice. The information provided by
System Communications in this manual is believed to be accurate and
reliable but is not warranted to be true in all cases.
Any comments regarding information in this document should be
forwarded to:
[email protected]
Contents
User Guide for Ericsson-LG 8000 Series IP Phones ...........................................................1
To Make a Call .........................................................................................................................1
To Answer a Call ......................................................................................................................1
To Transfer a Call .....................................................................................................................1
To Intercom .............................................................................................................................1
To Place a Call on Hold.............................................................................................................1
To Page (All Call) ......................................................................................................................1
To Page a Specific Zone ...........................................................................................................1
Call Log ....................................................................................................................................2
To Park a Call ...........................................................................................................................2
To Retrieve a Parked Call .........................................................................................................2
Callback Set .............................................................................................................................2
Call Forwarding Set ..................................................................................................................2
Cancel Call Forward .................................................................................................................3
Set Intercom Answer Mode .....................................................................................................3
Mute .......................................................................................................................................3
Group Pickup ...........................................................................................................................3
Differential Ring for Individual Station .....................................................................................3
Internal Ring ........................................................................................................................3
External Ring ........................................................................................................................3
Program Speed Dial .................................................................................................................3
To Use Speed Dial ....................................................................................................................4
Station Name Program ............................................................................................................4
Global Station Name Program (System Attendant Only) ..........................................................4
Music (On & Off) ......................................................................................................................4
ii
Making a Conference Call ........................................................................................................4
Do Not Disturb.........................................................................................................................5
Change Headset/ Speaker Mode..............................................................................................5
Change System Date and Time – Attendant Only .....................................................................5
System Night Switch – Attendant Station Only ........................................................................5
Program Flexible Button ..........................................................................................................5
To Erase Flexible Button ..........................................................................................................6
System Message or Greetings ..........................................................................................6
Announcement Messages........................................................................................................6
Voice Mail........................................................................................................................6
Voice Mail – VSF ......................................................................................................................6
Remote Access to Voice Mail ...................................................................................................6
iii
UserGuideforEricsson-LG8000SeriesIPPhones
The feature codes contained within this quick reference guide are subjected to change depending
on each customer’s configuration setup on their system. Some features maybe disabled. Please
contact your administrator for more information.
To Make a Call


Lift Handset and dial 9 for the next available line and dial number, or
Press one of your line buttons on your phone and dial number
To Answer a Call


If Phone is a ringing phone: Lift Handset or press Speaker button for hands free
If Phone is not a ringing phone: Lift handset and/or press flashing line button or press Pickup
Button ( if pickup group is programmed)
To Transfer a Call



While on Call press TRANS/PGM button.
Dial the station number or press pre-programmed button
Announce Call when the transferred to party answers the call or Hang Up to blind transfer the
call
To Intercom


Lift Handset or press Speaker button
Dial the station number or press pre-programmed station button
To Place a Call on Hold



Press the Hold/ Save button
Pressing the button Once is for system hold (all phones have access to the call)
Pressing the button Twice is for exclusive hold (only the phone that was pressed twice can pick
the call up)
To Page (All Call)




Dial 549 (Internal and External), or
Dial 543 (Internal only), or
Dial 545 ( External Zone 1 only) or 546 ( External Zone 2 only)
Lift handset and wait for tone before speaking
To Page a Specific Zone
 Dial 401 through 435
 Lift Handset and wait for tone before speaking
Contact your system administrator for a list of applicable paging zones
LIP-8000 Telephone User Guide
Page 1
Call Log






Press the LOG Button to scroll through the last 100 received and missed numbers using the
Navigation button in the center of the phone (8012 and 8024 button phones)
Press Hold/ Save Button to dial the number in the log display
For other than 8012 or 8024 phones, press Speed Button then the *
Press the Back softkey to display the last Received Call and Dialed Call
Use the Volume Up or Volume Down keys to scroll through the log file
Press OK to dial the displayed number
To Park a Call



Press Trans/ PGM Button
Dial Park location number (601-610) or press a pre-programmed park button
Hang up
To Retrieve a Parked Call


Lift Handset on any Station (or press Speaker button)
Dial the Park location number (601-610)
Call Back Set





Dial a busy Station or accessing a busy outgoing line
Press Call Back Button
Hang up ( if voice mail is used, hold to leave a message on Station)
Once calling party or outgoing line is free your station will ring
Pickup to make call to station or use outgoing line
Call Forwarding Set



Dial 5 5 4
Select number for call forwarding type
0 – Remote Call Forward ( If set by technician)
1 – Unconditional all calls
2 – Busy Calls
3 – No Answer Calls
4 – Busy/ No answer Calls
5 – Incoming outside line to off-net phone number (system attendant only, if set by technician)
# - Cancel Divert
After selection dial station (e.g. 100), Hunt Group number (e.g. 620 for Voice Mail), or Speed Bin
number (e.g. 200)
Note – Stations, Groups, and Speed Dial Numbers can change for each individual system. Please
contact your administrator for more information.
LIP-8000 Telephone User Guide
Page 2
Call Forwarding Cancel


Dial 5 5 4
Then press #
Set Intercom Answer Mode
This option determines how your station will ring when receiving an intercom call
Press TRANS/ PGM Button

Dial 1 3 and select

1 – for Hands free (Auto answer after a BEEP tone)
2 – for Tone Ringing
3 – for Privacy Announce ( Auto answer but you must pickup the handset to talk)
Press Hold/ Save Button

Mute
Press the Mute Button to switch off the microphone
Press the Mute Button to switch on the microphone
Group Pickup


Press Pickup Button or Dial **
Then Lift Handset to talk. This action will answer the longest ringing call and will only pickup calls
that are programmed in your group
Differential Ring for Individual Station
InternalRing

To Set different Internal Ring

Press TRANS/PGM Button

Dial 1 1

Dial 1 to 8 to choose the ring tone
Press Hold/ Save

ExternalRing

To Set different External Ring

Press TRANS/ PGM Button
Press 1 2


Dial 1 to 8 to choose the ring tone

Press Hold/ Save
Program Speed Dial




Press Trans/Pgm Button
Press Speed Button
Display will show next available speed bin number
Enter the Speed Dial Number to be programmed
LIP-8000 Telephone User Guide
Page 3






Dial 9 for an outside line
Enter the phone number you would like to store
Press Hold/ Save Button
Enter in the dial by name label using the number chart on last page
Press Hold/ Save Button
Press Speaker Button to exit
Note – System Speed Dials can range from 200-999 or 20000-39000 and Station Speed Dial
range from 00-19 or 00-99 depending on your system type. Please contact your administrator
for more information.
To Use Speed Dial



Lift Handset and/ or
Press Speed Button
Dial Speed Bin Number (e.g. 200)
Station Name Program




Press TRANS/ PGM Button
Dial 7 4 (or 0 7 1 from system attendant + Station Number)
Enter in Station name label using number chart on last page
Press Hold/ Save Button when done
Global Station Name Program (System Attendant Only)





Press TRANS/ PGM Button
Dial 0 7 1
Enter the Station number you are programming
Enter in the Station name label using the chart on the last page
Press Hold/ Save Button when done
Music (On & Off)




Press Trans/ PGM Button
Dial 7 3
Select Background Music Channel by dialing 0-3 (Usually 01 for Music on Hold source, 00 turns
music off)
Press Hold/ Save Button
Making a Conference Call



Dial first party
Press Conf Button or Conf Soft key in Display - (The 8 Button Display Phones require a button
to be programmed on the phone)
Dial next party (Line or Extension)
LIP-8000 Telephone User Guide
Page 4

Press Conf twice to join the two parties together with the originating caller. A station can add
two callers to a conference call; more than three callers on a single conference will require use
of the MCIM conference bridge.
Do Not Disturb



Press DND Button or,
Dial 5 5 3
Repeat to Remove
Change Headset/ Speaker Mode




Press TRANS/ PGM button
Dial 6 1 (Change Speaker key to Headset key)
Select 1 (On) or 0 (Off)
Press Hold/ Save
Change System Date and Time – Attendant Only








Press TRANS/ PGM button
Dial 0 4 1
Prompts for date entry (MM/DD/YY)
Dial date e.g. 120112 (Dec 1, 2012)
Press Hold/ Save
Prompts time entry (HH:MM)
Dial time e.g. 13:15 (01:15pm)
Press Hold/ Save
System Night Switch – Attendant Station Only
This option changes the way the telephone system will behave for incoming calls, this will be setup by
your technician
 Press DND/FWD button to toggle through the below ring modes
1 – Day ( Normal Display)
2 – Night
3 – Timed Ring Mode
4 – Auto Ring Mode
5 – Scenario (00-16)
Press HOLD/ Save Button
Program Flexible Button




Press TRANS/ PGM button
Press flexible button to program
Dial feature code e.g. Station Number (200), group number (Voice Mail 620) or Desired Codes
(List Below)
Press Hold/ Save button
LIP-8000 Telephone User Guide
Page 5

Press Speaker button to exit
To Erase Flexible Button



Press TRANS/ PGM button
Press flexible button to program
Press Hold/ Save
SystemMessageorGreetings
Announcement Messages








From Attendant Phone ( Dial 0 to Verify Attendant Phone)
Press TRANS/ PGM
Dial 0 + 6
Enter System Message Number (i.e. 001)
REC Type is 1
Press # to Start Recording (or wait to listen to the current recording)
Record your New Greeting
Press Hold/ Save to end recording
VoiceMail
Voice Mail – VSF




Dial preconfigured group number for voice mail (Usually 620)
Prompt for your Password
Enter 4 digit password (Default is extension number then *, i.e. 100*)
Follow the voice prompts to navigate through the voice mail, mailbox configuration, voice mail
greeting, or password etc.
Remote Access to Voice Mail




Once your Voice Mail has answered your call and during your greeting press the # key
You are then prompted for your password
Enter 4 digit password (Default is extension number then *, i.e. 100*)
Follow the voice prompts to navigate through voice mail, mailbox configuration, voice mail
greeting, or password etc.
LIP-8000 Telephone User Guide
Page 6
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