Winmate G560Z/G570Z Industrial Rugged Pad User’s Manual
Below you will find brief information for Industrial Rugged Pad G560Z/G570Z Industrial Rugged Pad. The Industrial Rugged Pad G560Z/G570Z Industrial Rugged Pad is a ruggedized tablet PC with a sunlight readable touchscreen, 2 megapixel camera, 802.11b/g WiFi, Bluetooth, GPS, and a 3G modem option. It is designed for use in harsh environments and can be used for a variety of applications, including field data collection, mobile workforce management, and logistics. The Industrial Rugged Pad G560Z/G570Z Industrial Rugged Pad comes with a one-year warranty and is backed by Winmate’s technical support team.
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Industrial Rugged Pad
G560Z/G570Z
Industrial Rugged Pad
(Intel ATOM Z510 Based)
USER’S MANUAL
Version: 1.4
Industrial Rugged Pad
IMPORTANT SAFETY INSTRUCTIONS
Please read these instructions carefully before using the product and save for later reference.
Follow all warnings and instructions marked on the product.
Unplug this product from the wall outlet before cleaning. Clean the product with a damp soft cloth. Do not use liquid or aerosol cleaners as it may cause permanent damage to the screen.
Do not use this product near water.
Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.
This product should be operated from the type of power indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.
This product is equipped with a 3-wire grounding type plug, a plug having a third (grounding) pin. This plug will only fit into a grounding-type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. (For AC version only)
Do not defeat the purpose of the grounding-type plug.
Do not allow anything to rest on the power cord. Do not locate this product where persons will walk on the cord.
Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.
Do not attempt to service this product by yourself, as opening or removing covers may expose you to dangerous voltage points or other risks and will void the warranty. Refer all servicing to qualified service personnel.
Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:
When the power cord or plug is damaged or frayed.
If liquid has been spilled into the product.
If rainy or water has been exposed to the product.
If the product does not operate normally that the operating instructions are followed. Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.
If the product has been dropped or the cabinet has been damaged.
If the product exhibited a distinct change in the performance, that indicates a need for service.
Industrial Rugged Pad
Copyright Notice
Copyright © 2008 Winmate Communication Inc., ALL RIGHTS RESERVED. No part of this document may be reproduced, copied, translated, or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the prior written permission of the original manufacturer.
Trademark Acknowledgement
Brand and product names are trademarks or registered trademarks of their respective owners.
Disclaimer
Winmate Communication Inc. reserves the right to make any product changes without notice, including circuits and/or software described or contained in this manual in order to improve design and/or performance. Winmate Communication assumes no responsibility or liability for the use of the described product(s), conveys no license or title under any patent, copyright, or masks work rights to these products, and makes no representations or warranties that these products are free from patent, copyright, or mask work right infringement, unless otherwise specified. Applications that are described in this manual are for illustration purposes only. Winmate Communication Inc. makes no representation or warranty that such application will be suitable for the specified use without further testing or modification.
Warranty
Winmate warrants that each of its products will be free from material and workmanship defects for a period of one year from the invoice date. If the customer discovers a defect, Winmate will, at its option, repair or replace the defective product at no charge to the customer, provided it is returned during the warranty period of one year, with transportation charges prepaid. The returned product must be properly packaged in it’s original packaging to obtain warranty service.
If the serial number and the product shipping data differ by over 30 days, the in-warranty service will be made according to the shipping date. In the serial numbers the third and fourth two digits give the year of manufacture, and the fifth digit means the month (e. g., with A for October, B for November and C for
December).
For example, the serial number 1W08Axxxxxxxx means October of year 2008.
Industrial Rugged Pad
Customer Service
We provide service guide for any problem as follow steps:First, visit the website at http://www.winmate.com.tw
to find the update information about the product.
Second, contact with your distributor, sales representative, or our customer service center for technical support if you need additional assistance. You may have the following information ready before you call:
Product serial number
Peripheral attachments
Software (OS, version, application software, etc.)
Description of complete problem
The exact wording of any error messages
In addition, free technical support is available from our engineers every business day. We are always ready to give advice on application requirements or specific information on the installation and operation of any of our products. Please do not hesitate to call or e-mail us.
Notice
1. Do not touch the LCD panel surface with sharp or hard objects.
2. Do not use abrasive cleaners, waxes or solvents for cleaning, use only a dry or damp, soft cloth.
3. Use only with a high quality, safety-approved, AC/DC power adapter.
Industrial Rugged Pad
Safety Precautions
Warning!
Always completely disconnect the power cord from your chassis whenever you work with the hardware. Do not make connections while the power is on. Sensitive electronic components can be damaged by sudden power surges. Only experienced electronics personnel should open the PC chassis.
Caution!
Always ground yourself to remove any static charge before touching the CPU card. Modern electronic devices are very sensitive to static electric charges. As a safety precaution, use a grounding wrist strap at all times. Place all electronic components in a static-dissipative surface or static-shielded bag when they are not in the chassis.
Industrial Rugged Pad
Packaging List
This product is shipped with the items list below. Please make sure that all are in your package.
Item Description Note
Default Packing Accessories
1 1 piece of Rugged Rugged Pad QSG
2
3
4
5
1 piece of CD for System Driver Utility.
1 piece of 12V Adapter w/i Standard Power
Cord.
(Euro / U.S. Std type, 1.8m)
1 piece of Hand Strap
1 piece of Stylus Pen
Optional Accessories
1
2
1 piece Recovery DVD for Operation System
(Windows XP embedded).
1 piece of OS Recovery Users Guide.
Optional with Windows XP embedded /XP
Professional
Embedded/Windows 7
Pro Embedded pre-installed.
Optional with Windows XP embedded /XP
Professional
Embedded/Windows 7
Pro Embedded pre-installed.
3 1 pieces of Car power charger adapter
4 Protection bag
5
6
7
Portable Bluetooth Thermal Printer
Vehicle Docking Station
Twin Battery Charger
Industrial Rugged Pad
Contents
IMPORTANT SAFETY INSTRUCTIONS
.............................................................2
PACKAGING LIST
.................................................................................................10
CHAPTER 1 GETTING STARTED
........................................................................4
1.1
C
ONNECTING THE
AC P
OWER ............................................................................................................. 4
1.2
T
URNING
O
N AND
O
FF THE
R
UGGED
P
AD ........................................................................................ 5
1.2.1
Turning on the Rugged Pad .................................................................................................. 5
1.2.2
Turning off the Rugged Pad .................................................................................................... 5
1.3
T
HE
O
PTIMIZED
U
SE FOR
S
UNLIGHT
R
EADABLE
T
OUCH SCREEN
.................................................... 6
1.4
T
AKING A
L
OOK AT
I/O F
UNCTIONS
................................................................................................... 7
1.5
P
RODUCT
F
EATURES AND
S
PECIFICATION ........................................................................................ 11
1.5.1
Product Features ....................................................................................................................... 11
1.5.2
Product Specification ............................................................................................................... 12
CHAPTER 2 OPERATING RUGGED PAD AND HOTTAB HOTKEY UTILITY
....................................................................................................................................15
2.1
S
TARTING AND
S
TOPPING THE
R
UGGED
P
AD ........................................................................................... 15
2.2
Q
UICK TO
K
NOW
M
ENU AND
H
OT
T
AB
H
OTKEY
F
UNCTION ...................................................................... 16
2.2.1
How to use Menu Function .................................................................................................... 16
2.2.2
How to use HotTab Hotkey Function ................................................................................. 19
2.2.3
Connecting to a Wireless Network...................................................................................... 24
2.2.4
Using the Bluetooth Wireless Feature ............................................................................... 26
2.2.5
Using the 3G Feature ...................................................................................................................... 28
2.2.6
Using the GPS Feature ............................................................................................................ 31
2.2.7
Using the Camera Feature..................................................................................................... 34
2.2.8
Using the RFID Feature
(
Optional
)
.................................................................................. 39
2.2.9
Using the Barcode Reader Feature
(
Optional
)
............................................................ 41
CHAPTER 3 RUGGED PAD POWER MANAGEMENT
....................................44
3.1
A
BOUT
AC A
DAPTER .......................................................................................................................... 44
3.2
C
HARGING AND
C
HECKING
C
HARGING
S
TATUS ............................................................................... 45
3.2.1
Charging the Battery Pack..................................................................................................... 45
3.2.2
Charging Approaches............................................................................................................... 46
3.2.3
Checking the Battery Level ................................................................................................... 47
3.2.4
Regulating the Battery ............................................................................................................ 48
3.2.5
Battery Low Signals and Actions......................................................................................... 48
3.3
P
OWER
M
ANAGEMENT ........................................................................................................................ 49
3.4
P
OWER
-S
AVING
T
IPS
......................................................................................................................... 50
CHAPTER 4 EXPANDING YOUR RUGGED PAD
...........................................52
4.1
H
OW AND
W
HEN TO
U
SE
BIOS S
ETUP ........................................................................................... 52
4.2
BIOS F
UNCTIONS .............................................................................................................................. 53
4.2.1
Main Menu.................................................................................................................................... 53
4.2.2
Boot Menu.................................................................................................................................... 53
Industrial Rugged Pad
4.2.3
Exit Menu ..................................................................................................................................... 54
CHAPTER 5 DRIVER INSTALLATION
..........................................................56
5.1
I
NSTALLATION OF
C
HIPSET
D
RIVER
I
NSTALLATION ......................................................................... 56
5.2
G
RAPHIC
D
RIVER
I
NSTALLATION
....................................................................................................... 60
5.3
A
UDIO
D
RIVER
I
NSTALLATION ........................................................................................................... 63
5.4
LAN D
RIVER
I
NSTALLATION
.............................................................................................................. 65
5.5
W
IRELESS
LAN D
RIVER
I
NSTALLATION ........................................................................................... 69
5.6
B
LUETOOTH
D
RIVER
I
NSTALLATIONS ................................................................................................ 73
5.7
3G M
ODULE
D
RIVER
I
NSTALLATIONS ............................................................................................... 75
5.8
GPS M
ODULE
D
RIVER
I
NSTALLATIONS
................................................................................................ 78
5.9
H
OT
T
AB
U
TILITY
D
RIVER
I
NSTALLATIONS
........................................................................................... 81
5.10
T
OUCH
D
RIVER
I
NSTALLATION
............................................................................................................. 83
CHAPTER 6 CARING YOUR RUGGED PAD
..................................................90
6.1
G
ENERAL
P
ROTECTION
T
IPS FOR
R
UGGED
P
AD
....................................................................................... 90
6.2
C
LEANING THE
R
UGGED
P
AD ..................................................................................................................... 90
6.3
B
ATTERY
P
ROTECTION
T
IPS ........................................................................................................................ 92
6.4
T
OUCH SCREEN
P
ROTECTION
T
IPS
............................................................................................................ 93
6.5
T
ROUBLE SHOOTING FROM
A
TO
L............................................................................................................. 94
A. Battery Problem ................................................................................................................................... 94
B. Bluetooth Transmission Problem ................................................................................................... 94
C. Display Problem ................................................................................................................................... 94
D. Date/Time Problems .......................................................................................................................... 94
E. Hardware Driver Problem ................................................................................................................. 95
F. Hard Drive Problem............................................................................................................................. 95
G. LAN Problem ......................................................................................................................................... 96
H. Power Management Problems ........................................................................................................ 96
I. Startup Problems.................................................................................................................................. 96
J. Software Problems............................................................................................................................... 97
K. Sound Problems ................................................................................................................................... 97
L. Wireless LAN Problem ........................................................................................................................ 98
Industrial Rugged Pad
CHAPTER 1
Getting Started
Industrial Rugged Pad
CHAPTER 1 GETTING STARTED
This chapter guides you to get the Rugged Rugged Pad ready for operating.
1.1
Connecting the AC Power
Our Rugged Pad can operate either on the external AC power adapter or internal battery power. It is suggested that you use AC power when you start up the Rugged Pad first time.
**Caution
Use only the AC adapter included with your Rugged Pad. Using other AC adapters may damage the Rugged Pad.
1. Make sure that the Rugged Pad is turned off.
2. Place the Rugged Pad upside down.
3. Please do not open the battery cover, if necessary, return the original service.
4. Plug the DC cord of the AC adapter to the power connector of the Rugged Pad.
5. Plug the female end of the AC power cord to the AC adapter and the male end to the power electrical outlet.
6. Turn on the Rugged Pad few seconds later after power is being supplied from the electrical outlet to the AC adapter.
7. When the AC adapter is connected, the Battery Pack is also under charging. You can check the Battery Status LED indicator to see the currently progress. The indicator turns to green when is fully charged.
(For information on using battery power, see “Chapter 3 The Power Management”)
Industrial Rugged Pad
1.2
Turning On and Off the Rugged Pad
1.2.1
Turning on the Rugged Pad
1. Place your Rugged Pad on a flat and stable surface or holding the Rugged Pad on your hand.
2. Make sure that the Rugged Pad is either connected to AC power or the battery pack with power.
3. Press the power button by 4 seconds to start it.
1.2.2
Turning off the Rugged Pad
To turn off the Rugged Pad power, use the “Shut Down” command of your operating system.
**Caution
If you have to turn the Rugged Pad on again immediately after turning it off, wait for at least five seconds. Turning the Rugged Pad off and on rapidly can damage it.
Industrial Rugged Pad
1.3
The Optimized Use for Sunlight Readable Touch screen.
With the imposed reflective function, the modified LCD can reflect the ambient light passing the LCD cell and utilize the reflected light beams as its illumination. The stronger the ambient light is, the brighter the LCD will appear. As a result, the modified LCD is viewable under lighting conditions.
The optimized angle of view is fourty-five degree. And the optimized distance of view is 30cm.
Light Source
**Caution
Although transflective LCD is mainly used in outdoor environment and it may increase the reflective lights under sunlight, it is suggested that you should keep the LCD in appropriate temperature for operation and storage, and avoid direct sunlight if possible. To ensure the transflective LCD work stably, 0~50°C (32-121°F) operation and storage temperature is suitable.
Industrial Rugged Pad
`
1.4
Taking a Look at I/O Functions
This section we will show the Rugged Pad external connection parts and their functions.
Front side Control Functions
F1、F2
Four arrow Keys and enter key
Battery1、Battery2、Power
Power On/Off
Button
Menu
# Components Function Description See Other
Intro.
1 Power
Button
On
Push 4 seconds continuous
to turn-on the PC.
Need 8 seconds continuous push to force the Rugged Pad turn-off immediately.
2 LED Indicator From left to right shows the status about Power 、Battery status
3 Menu
4 Up
5 Down
Push Menu function to show Brightness,
Volume,Battery status and WiFi/
Bluetooth/3G/GPS/Camera on/off.
Push Up key to increse Brightness or
Volume under Menu function.
Push Down key to decrese Brightness or
Volume under Menu function.
Industrial Rugged Pad
6 Hotkey 4 programmable Hot-key for user to define by application, default first short push key (F1 short) will turn-on Hot TAB
AP Utility.
LED Indicator Status Description
LED Term Power mode Battery Status Battery Status
LED
Indicator
Battery Status
Indicator
Status
Description when Power
On.
No light when
Power Off.
Orange
Battery1
/Battery 2
Under charging/Low battery/No batter exist
Battery indicator off
: Battery full charging
Green Light:
Main battery using
Rear side Stylus
`
Camera
Battery 1
Battery 2
Industrial Rugged Pad
The Rugged Pad has one stylus pen in accessory. Our default stylus is only recommended for use in our Rugged Pad.
Right side I/O
Audio Out / Mic. In
USB
LAN
Power
Input
Micro SD
Sim Card
# Components
1
2
Power Jack
Audio Port
Function Description
Connect 12V Adapter to the Power jack.
Audio ouput
See Other Intro.
3 Audio Port Microphone input
6
7
4
5
USB
LAN Port
One USB2.0 compliance ports for user to connect any USB device.
The product can support
10/100/1000 Mbit Giga LAN ethernet, connect RJ-45 LAN cable to LAN port.
Micro SD Card Up to 16GB SDHC card
Sim Card
Industrial Rugged Pad
Left side I/O
#
1
Components
Docking Pogo
Pin
Function Description
The Docking slot can connect to docking device as docking cradle, the maximum funciotn of the docking connector can support 1x
9-36V wide range power input, 2 xUSB2.0 ports.2xcom port,1x
10/100 lan port
See Other Intro.
Industrial Rugged Pad
1.5
Product Features and Specification
1.5.1
Product Features
Our Rugged Rugged Pads are designed with state of the art industrial use, versatile functionality and solid products. With great mobility support and battery management, our products can fulfill most of outdoor tablet applications. Great thermal conduction and solid mechanical design make our products great reliability in harsh, highly-shock and vibration environment.
5.6”/5.7” WSVGA /VGA Resolution TFT-LCD Panel
Low Power Intel Atom Z510 1.1GHz(Optional For Atom Z530 1.6GHz) + US15W Chipset
1 x SO-DIMM Max. 2GB DDR2 667
Supports Mini PCI-e PATA SSD up to 64GB
4 Wire Resistive Touch Screen Integrated with Sunlight Readable Enhances view-ability
With Protection Rubber for MIL-810F Shock, Vibration and Drop Std.
Wireless 802.11b/g and Bluetooth Module
Built- in GPS Module
3G Modem/UHF RFID Reader/2D Barcode Reader(Optional)
Integrate 2M Pixels Camera with flash light.
Ergonomic Portable Design with Hand strap.
2 X 2600mAh Lithium-Ion Battery Pack
Industrial Rugged Pad
1.5.2
Product Specification
The product specification as the following table description:
System Specification
System
Processor Intel Atom Z510 1.1GHz(Optional Atom Z530 1.6GHz)
BIOS
System Chipset
System Memory
LAN Controller
Storage
Audio
AMI System BIOS
Intel US15W Chipset
1 x SODIMM, Max 2GB DDR2 667(Default 512MB)
Broadcom BCM57780A1KMLG Chipset, 10/100/1000 Mbps mPATA form factor SSD,Max 64GB(Default 8GB)
Audio out for headset, Microphone-in for microphone jack,
1W Speaker (Internal)
I/O Connectors
Right I/O Port
Left I/O Port
1x RJ-45 10/100/1000 Mps LAN ,1x USB 2.0, 1x Audio out,
Microphone -in Jack, 1x Power Input Jack,1xSim Card Slot
(Optional),1xMicro SD Card Slot(Optional)
1xDocking Pogo Pin
In Front Control
Control Button 1x Power button, Menu Key, Up Key, Down Key
Down Key to change Brightness, Volume and Battery Status
2x Programmable Hotkeys (Function Keys)
Power On、Off / Battery 1 Status and Battery 2 Status
LED indicator
Display Specification
Size 5.6 inch / 5.7 inch
Resolution
Touch
1024x600 / 640x480 pixels
4 Wire Resistive (With Sunlight Readable Touch for the best optical performance)
Industrial Rugged Pad
System Specification (continues)
Mechanical and Environment
Weight 930g (w/o accessories)
Operating
Temperature
-10 ℃ to 50 ℃
0 ℃ to 35 ℃
Charging
Temperature
Operating Humidity
10% to 90% (non condensing)
IP Proof
Shock
Vibration
Drop
Certifications
IP65
MIL-STD-810F M516.5
MIL-STD-810F M514.5
4 ft, Free to concrete
CE, FCC Class B,UL,CCC
MIL810F for Vibration /Shock / Drop / Temp.
Power Management
Power Input 12V DC
Battery
Operating time
2 X Li-Ion battery 2600mAh, 7.4V
Normal battery time : 7 hours
Adapter
Wireless Communication
WLAN 802.11 b/g built-in
Bluetooth Bluetooth (internal by USB module)
WWAN PCI Express® full size (Type F1) mini-card form factor 3G
Modem
Supported frequency range:
WCDMA Release 99、HSDPA Release 5、HSUPA Release 6、
GPRS、EGPRS、CDMA2000 1X、CDMA2000 1xEV-DO
GPS
RFID Reader
Barcode Reader
Sensors
G-Sensor
100-240V, 50-60Hz, 12VDC
GPS Solution
Support UHF RFID Reader(Optional)
Support 2D Barcode reader(Optional)
Optional
Industrial Rugged Pad
CHAPTER 2
Operating Rugged Pad and
HotTab Hotkey Utility
Industrial Rugged Pad
CHAPTER 2 OPERATING RUGGED PAD AND HOTTAB HOTKEY UTILITY
This Chapter will guide you how to operate the Rugged Pad, including start / stop the PC, and how to use menu function including basic hardware function adjustment and the HotTab hotkey utility software that is very easy & helpful for operating the computer.
2.1 Starting and Stopping the Rugged Pad
Starting the Rugged Pad
You always start the Rugged Pad using the power button ( ), push the
Power Button continuously by 4 second to turn on the Rugged Pad.
Our Rugged Pad will starts up with an operating system (OS) existing on the storage device like the hard disk or compact flash card. The computer will automatically load the OS after you turn it on. This is normal booting process.
NOTE: The operating system is the platform for all software application
programs to run on. The Tablet computer is recommended to use the
Microsoft Windows XP embedded operating system for default solution.
Stopping the Rugged Pad
When you finish your work, you can stop the Rugged Pad by turning off the power or leaving the Rugged Pad in Standby mode:
# Stop mode How to do Start or
Resume again
1 Power Off Following the shutdown process during operating system. The standard process can prevent unsave data loss or damage your software programs.
2 Sleep (S3) Under normal operating system, Push
the Power Button Continously 4
seconds to show the inquiry action window and choose Sleep option to standby the use.
If you choose to stop in Standby mode, you can return to where you left off the next time you start up the Rugged Pad.
Industrial Rugged Pad
2.2 Quick to Know Menu and HotTab Hotkey Function
This section will introduce you about our easy-of-use front panel functionality.
Our Rugged Pad front panel buttons support very easy way and useful function to adjust Brightness, Volume and watch Battery current status. For six programmable Hotkey function can also be defined by user to control by their common use application.
2.2.1
How to use Menu Function
Menu Function Adjustment
# Action Function
Description
Funtion Adjustment
1
Push
“Menu” button
1 st
Time
Show Current Brightness Click “Up” button to increase brightness (Or Drag by
Touch)
Click ”Down” to decrease brightness(Or
Drag by Touch)
Industrial Rugged Pad
2
Push
“Menu” button
2 nd
Time
Show current Volume
3
Push
“Menu” button
3 rd
Time
Show current Battery Usage and Two BTR status
Click “Up” button to increase volume(Or Drag by Touch)
Click ”Down” to decrease volume(Or
Drag by Touch)
Industrial Rugged Pad
#
Menu Function Adjustment
Action Function Description
4
Push
“Menu” button
4 th
Time
Funtion Adjustment
Show current on/off of Wireless\ Bluetooth mode. This is a mix solution bar with four choices.
1.
WiFi On/Off
2.
Bluetooth On/Off
3.
3G On/ Off
4.
GPS On/ Off
5.
Camera On/Off
6.
RFID〔Barcode Reader〕 On/Off〔Default status is off〕
5
Push
“Menu” button continuous ly 4 seconds
Lock/Unlock all button function
Push seconds
4 to
Lock all button
**
(no t including
Touch)
Push 4 seconds to
Unlock back to normal
operation
**NOTICE
If you shutdown the Rugged Pad during operating system(By Touch) under
Lock condition, you CAN NOT turn on the Rugged Pad by Power Button;
you should push “Menu“ button 4 seconds to Unlock the system and back to normal operation then you can turn on by power button.
We strongly recommend you to check Lock/ Unlock condition before turn off
PC.
Industrial Rugged Pad
2.2.2
How to use HotTab Hotkey Function
From the operation system installation, we will provide you Hot-tab Hotkey software utility. After installation, you can see the shortcut on desktop of computer.
Click the shortcut and you can see the software application at center of desktop.
The HotTab Hotkey software program is the six key programmable application software; we choose some usual applied function for default setup. For example, User can choose his own application program very easy by setting up the function from the setup window.
Hot-Tab Hotkey Function
Use the HotTab software utility to make it easy to program and define hot keys by customer’s usual application.
# Action Function Description Funtion Adjustment See Other Intro.
1 Press “F1” Default:Hot TAB functions
2 Hold “F1”
Default:Photography
Function
3 Press “F2” Default:Internet Explorer
Use “Browse” and choose the execution program file
Long Push:
4sec.
4 Hold “F2” Default:Media Player
Long Push:
4sec.
Industrial Rugged Pad
1.
F1 Hot TAB functions will show four functions
A.
The first is virtual mouse
B.
Screen rotation
C.
Onscreen Keyboard
Industrial Rugged Pad
D.
Camera
Industrial Rugged Pad
2.
F2 to F3 function key
You can use “Browse” and choose the execution program file.
3.
Power Manage function
Industrial Rugged Pad
4.
System Information
When you press menu 5 th
time, you can see the system information.
5.
Low battery warning:
When the battery under 10%, system will show the battery low to remind you to change the new battery or insert adapter to charge.
Industrial Rugged Pad
2.2.3
Connecting to a Wireless Network
To connect to a wireless network:
1.
Push Menu function and making sure the Wireless function is “On”.
2.
Please using the defult Windows Wireless Network Connection utility.
Industrial Rugged Pad
3.
Click the “View Wireless Networks” to confirm all the networks around you.
Industrial Rugged Pad
2.2.4
Using the Bluetooth Wireless Feature
We apply Bluetooth 2.1+ EDR module for default function of the Rugged Pad series. Depending on your application, the Bluetooth module can give you capability for short-range wireless communicaitons between devices without requiring a cable connection. The transmission can go through walls, pockets and briefcases as long as two devices are within range around 10 meters.
Following the easy step to connect to the Bluetooth communication.
1.
Choose HotTab AP Menu function and making sure the Bluetooth function is “On”.
2.
After installing the driver utility, the Bluetooth shortcut will shown on screen, double click the shortcut and it will search any bluetooth device automatically. Or double click
“Search Devices” to search again.
Industrial Rugged Pad
3.
Choose the bluetooth device you want to connect, and left click to choose “Connect”.
Then the device will be connected to the module.
4.
When under connecting, left click to check the connection status, or choose “Unplug” to remove the connection.
Industrial Rugged Pad
2.2.5
Using the 3G Feature
※
Before plug sim card,
sim card
We apply a PCI Express® full size 3G module for default function of the
Rugged Pad series. Depending on your application, the 3G module can datacard and host PC software combination deliver multiband HSPA/UMTS ,
EDGE/GPRS , WCDMA/GSM connectivity in a single hardware configuration.
1.
Choose HotTab AP Menu function and making sure the 3G Module is “On”.
2.
After installing the driver utility, the shortcut of 3G application program will shown on screen, then to executive Mobile Partner Internet connection management application.
Industrial Rugged Pad
3.
Confirm whether to detect the telecommunications system operators, then press the
“Connect” connect to 3G networks.
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4.
After completion of initialization will automatically connect to 3G networks.
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2.2.6
Using the GPS Feature
Following the step by step to finish the driver installation
1.
Choose HotTab AP Menu function and making sure the GPS Module is “On”.
2.
Click the u-center icon to start the GPS function settings.
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3.
Setting the Receiver Port to COM9
4.
Setting the
Receiver Baudrate
to 9600
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5.
GPS Module will start Cold Start. When the positioning is complete, the Fix Mode will appear as DR
6. You can choose coldstart, warmstart or Hotstart from Receiver Action
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2.2.7
Using the Camera Feature
We apply a internal 2M Pixels Camera module for default function of the
Rugged Pad series.
1.
Choose HotTab AP Menu function and making sure the Web Cam Module is “On”.
2.
Press F1 button to into the functional hot key setting then click the initialize the camera function. icon to
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3.
Setting the image pre-view resolution .
4.
When you set the pre-view resolution to 640*480,the final picture resolution is also
640*480..
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6.
Click the
5.
You can choose any functional key as a shortcut to open the take a video. For example,you can set “F2 Long” as the camera video function.
icon to initialize the video funtion.
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7.
Click the icon to start to take a video.
8.
There are 3 different kinds of flash light control function .They are include “OFF”,”ON” and ”Auto”. “OFF”、”ON””Auto”
“OFF”
“ON”
“AUTO”
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2.2.8
Using the RFID Feature(Optional)
In the Hottab, please select the “RFID” check box, if you want to use the UHF RFID function .
1.
Choose HotTab AP Menu function and making sure the RFID is “On”.(Default is off.)
2.
You can choose any functional key as a shortcut to open the take a video. For example,you can set “F2 Short” as the RFID function.
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3 You can depend on your own country or region to select the appropriate RFID frequencies.
Setting the COM Port to COM14 and the Baud Rate as 57600.
To start to read the tag number, please press “Connect”. To exit this program, please press “exit”
User-defined model of effective frequency range is 840-960MHz.
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2.2.9
Using the Barcode Reader Feature(Optional)
1.
Choose HotTab AP Menu function and making sure the Barcode Reader power is “On”.
(Default is off.).Then please restart computer let the barcode reader can be initialized .
2 You can choose any functional key as a shortcut to open the take a video. For example,you can set “F2 Long” as the Barcode function.
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3 Please click “Scan” button to start using the barcode reader
Industrial Rugged Pad
CHAPTER 3
Rugged Pad Power
Management
Industrial Rugged Pad
CHAPTER 3 RUGGED PAD POWER MANAGEMENT
3.1
About AC Adapter
Our Rugged Pad support one set of AC adapter and power code by country area. Please confirm with your dealer for appropriate power code if necessary.
**Caution
1.
When you disconnect the AC adapter, disconnect from the electrical outlet first and then from the Rugged Pad. A reverse procedure may damage the AC adapter or Rugged Pad.
2.
Always hold the plug head when you unplug the connector, Never pull on the cord.
3.
The AC adapter is designed for use with your Rugged Pad only.
Connecting the AC adapter to another device can damage the adapter.
The adapter operates on any voltage in the range of 100~240 V AC. The AC adapter serves as a converter from AC (Alternating Current) to DC (Direct
Current) power because the Rugged Pad runs on DC power input, but an electrical outlet usually provides AC power. It also charges the battery pack when connected to AC power.
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3.2
Charging and Checking Charging Status
3.2.1
Charging the Battery Pack
The battery pack is the internal power source for the Rugged Pad. It is rechargeable using the AC adapter. The operating time of a fully charged battery pack depends on how you are using the Rugged Pad. When your applications often access peripherals, you will experience a shorter operating time.
NOTE:
1.
To prevent damage, the charging process may stop and the Battery
Charge Indicator flashes red when the environmental temperature gets above 35
°°°°
C (90
°°°°
F)
2.
The battery level may automatically lessen due to the self-discharge process (0.21 % per day), even when the battery pack is fully charged
(100 %). This happens no matter if the battery pack is installed in the
Rugged Pad.
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3.2.2
Charging Approaches
1.
By connecting the AC adapter to the Rugged Pad and an electrical outlet.
The Battery Charge Indicator on the Rugged Pad glowed red to indicate that charging is in progress. You are advised to keep the Rugged Pad power off while the battery is being charged. When the battery is fully charged, the Battery Charge Indicator glows green.
2.
Please remain the tablet upright when the charging is in process.
CAUTION:
1.
After the Rugged Pad has been fully recharged, do not immediately disconnect and reconnect the AC adapter to charge it again. The
above-mentioned may damage the battery.
2.
During charging, do not disconnect the AC adapter before the battery has been fully charged; otherwise you will get a prematurely charged battery.
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3.2.3
Checking the Battery Level
Any battery level indication is an estimated result. The actual operating time can be different from the estimated time, depending on how you are using the Rugged Pad.
In Windows operating system, you can check the approximate battery level using the battery meter function. To read the battery level in Windows, click the icon on the taskbar. (Click the icon if the Rugged Pad is using AC power.)
Or just push the HotTab Menu Utility Function three times to show the battery status.
Use the stylus pen to choice the battery icon to swap the current battery
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3.2.4
Regulating the Battery
If the battery is used frequently, recommend you to regulate the battery every month. And if you have following conditions, please regulate the battery immediately:
The battery status is incorrect battery level.
The battery pack is not use above one month.
The battery work time hav
1.
Please plug-in an AC adapter to supply power,it will recalibrate the
gauge of battery now.
2.
Initialize battery and adjust LCD brightness. It is charging the battery, the waiting time depend on the battery level between few second and four hours.
3.
While the battery is fully charged, please remove the AC adapter and
LEAVE the Battery RUNNING OUT OF POWER
that normally need to wait
for few hours
4.
While the power level running out, you can charge the battery again.
When the battery is fully charged, it’s finished to regulate. You can turn on the Rugged Pad to normal use.
3.2.5
Battery Low Signals and Actions
Battery Low occurs when the battery has approximately 10 % (Windows default setting) of its charge remaining. The Rugged Pad’s Battery Charge
Indicator ( ) blinks red to alert you take actions.
NOTICE:
1.
You can set up the Battey Low threshold and signals under Windows.
Immediately save your data upon Battery Low. The remaining operating time depends on how you are using the Rugged Pad. If you are using the audio subsystem, PC card, hard or USB flash disk, the battery might run out of charge very quickly.
2.
Always respond to Battery Low by placing your Rugged Pad on the
Standby or Hibernation mode, turning off the Rugged Pad, or connecting the AC adapter.
CAUTION:
1.
If you do not take any action, the Rugged Pad will automatically hibernate and turn off.
2.
If you are using a PC card, do not access the card during battery low periods. The access may takes longer time than battery to run out of charge, thus making your access to the card fail.
3.
If you fail to save your data when the battery completely runs out of charge, then you will lose your data.
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3.3
Power Management
Our Rugged Rugged Pad series support ACPI (Advanced Configuration and
Power Interface) for power management. The power management feature allows you to reduce the power consumption for energy saving. With an
ACPI-compliant operating system such as Windows XP, power supply to different Rugged Pad components is controlled on an as-needed basis. This allows maximum power conservation and performance at the same time.
In general, Windows’ power management works in following state:
Occurrence
Power to the hard disk is turned off
Condition
When the hard disk has been idle for a set period.
Power to the display is turned off
When the display has been idle for a set period.
When the entire system has been idle for a set period.
The Rugged Pad enters the Standby When the display has been idle for a set mode. period.
The hard disk and display are turned off When you press the power button. * and the entire system consumes less power.
The Rugged Pad enters the Hibernation
When the entire system has been idle for a set period mode.
When you press the power button. *
* Depends on your settings in Windows.
For detailed information on power management, see Windows’ Help.
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3.4
Power-Saving Tips
The following are some Power-Saving Tips suggestions to maximize the battery’s operating time.
Do not disable Power Management.
Decrease the LCD brightness to the lowest comfortable level.
Shorten the length of time before Windows turn off the display.
USB devices use power just by being connected. If you use a USB mouse, you can save power by disconnecting the mouse and using the optional touchscreen pen.
If you use a USB flash drive, unplug it when you are not using it. activate the Wireless LAN function if you are not using it (see Chapter 2).
Deactivate the Bluetooth wireless feature if you are not using it (see
Chapter 2)
Turn off the Rugged Pad when you are not using it.
CHAPTER 4
Expanding Your
Rugged Pad
Users Manual Rugged Tablet PCs
Industrial Rugged Pad
CHAPTER 4 EXPANDING YOUR RUGGED PAD
4.1
How and When to Use BIOS Setup
For enter to the Rugged Pad BIOS setup, you need connect to external usb keyboarb, press “Del” key when the prompt appears on the screen during start up. The prompt screen shows only few seconds so need press Del key quickly.
**NOTICE
Updated BIOS version may be published after the manual is released. Check with the latest version of BIOS on website.
You may need to run BIOS setup utility when the below status.
1.
Error message on sreen indicate to check BIOS setup.
2.
Restoring the factory default settings.
3.
Modifing the specific hardware specification
4.
Want to opttimize the specification.
To control the keyboard to select BIOS utility setup, you need
Keyboard Icon Function Description
←
Selects a menu title
↑ , ↓
Selects an item or option
Enter
Go to the sub-menu when available
Opens or closes the option window when an item is selected
Esc
To leave sub-menu and return to main menu.
**NOTICE
You can press the F1, F9, F10, –/+, and Esc keys by connecting a USB keyboard to your Rugged Pad. Make sure that the item “Legacy USB
Support” under the Main menu is set at Enabled (default).
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4.2
BIOS Functions
4.2.1
Main Menu
The main menu contains the information of the Tablet system including BIOS version, processor, system memory, time, and date.
4.2.2
Boot Menu
The Boot menu sets the sequence of the devices to be searched for the operating system.
The bootable devices will be automatically detected during POST and shown here, allowing you to set the sequence that the BIOS uses to look for a boot device from which to load the operating system. A brief description of button usage is listed next:
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Chck the Hard Disk Device in Hard Disk Drives.
4.2.3
Exit Menu
The Exit menu displays ways of exiting BIOS Setup utility. After finishing with your settings, you must save and exit so that the changes can take effect.
Save Canges and Exit saves the changes you have made and exits
BIOS Setup utility.
Discarding Changes and Exit exits BIOS Setup utility without
saving the changes you have made.
Discard Changes restores the previous values for all the items.
Load Optimal Default loads the factory default values for all the
items.
Industrial Rugged Pad
CHAPTER 5
Driver Installation
Industrial Rugged Pad
CHAPTER 5 DRIVER INSTALLATION
Through Chapter 5.1 to 5.8 to go further for Rugged Rugged Pad driver installation guide, you can easily install all related drivers if with out operation system by yourself. The default system will include
operation system and you do need to install any of drivers at first time use.
5.1
Installation of Chipset Driver Installation
Step.1
Insert the Driver Utility CD. Open the file document “ Chipset ”.
Step.2
Click on “ infinst_autol.exe
” to install driver.
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Step.3
Click on “Next“ to install driver.
Step.4
Click on “Yes “ to agree License
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Step.5
Click on “Next“ to install driver.
Step.6
Click on “Next“ to install driver.
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Step.7
Click on “Yes, I want to restart this computer now“ to go on.
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Step.3
Click on “Next “to install Driver.
Step.4
Click on “Next “ to install Driver.
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Step.5
Click on “Yes “ to agree License.
Step.6
Click on “Yes, I want to restart this computer now“ to go on.
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5.3
Audio Driver Installation
The system is equipped with the ALC655 is a 16-bit, full-duplex AC'97
Rev. 2.3 compatible six-channel audio CODEC designed for PC multimedia systems, including host/soft audio and AMR/CNR-based designs.
The ALC655 CODEC provides three pairs of stereo outputs with 5-bit volume control, a mono output, and multiple stereo and mono inputs, along with flexible mixing, gain, and mute functions to provide a complete integrated audio solution for PCs.
Step.1
Insert the Driver Utility CD . Open the file document “ Audio ” and click on
“WDM_A400” to execute the setup.
Step.2
Click on “Next“ to install driver.
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Step.3
Click on “Yes, I want to restart my computer now” to finish installation.
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5.4
LAN Driver Installation
Follow the steps below to complete the installation of the LAN drivers.
You will quickly complete the installation.
Step.1
In the Device Manager menu, select lan device, and right click select update driver
Step.2
Follow the step by step and click “Next” to finish the driver installation.
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Step.3
Insert the Driver Utility CD. Open the file document “ LAN ”.
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Step.4
Select the correct file in the document and click on open to execute the setup.
Step.5
Click on “Finish“ and go on.
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Step.6
Lan device will be correctly displayed in device manager.
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5.5
Wireless LAN Driver Installation
Following the step by step to finish the driver installation
Step.1
In the Device Manager menu, select wifi device, and right click select update driver
Step.2
Follow the step by step and click “Next” to finish the driver installation.
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Step.3
Insert the Driver Utility CD. Open the file document “ Wireless ”. Execute the installation program.
Step.4
Follow the step by step and click “Next” to finish the driver installation.
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Step.5
Select the correct file in the document and click on open to execute the setup.
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Step.6
WiFi device will be correctly displayed in device manager.
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5.6
Bluetooth Driver Installations
Following the step by step to finish the driver installation
Step.1
Insert the Driver Utility CD. Open the file document “ Bluetooth ”. Press
“Install” to execute the installation program.
Step.2
Choose “Accept” icon and click “Next” to go to installation
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Step.3
Follow the step by step and click “Next” to finish the driver installation.
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5.7
3G Module Driver Installations
Following the step by step to finish the driver installation
Step.1
Insert the Driver Utility CD. Open the file document “ 3G_HUAWEI ” .
Press
“Setup” to execute the installation program.
Step.2
Select the “English” and click the “ok” to next step
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Step.3
Press “Next’ to install the driver.
Step.4
Press “I Agree to install the driver.
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Step.5
Click “Finish” to complete the installation.
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5.8
GPS Module Driver Installations
Following the step by step to finish the driver installation
Step.1
Insert the Driver Utility CD. Open the file document “ GPS ” .
Press
“ublox_A4_U5_USB_drv3264_install_UI” to execute the installation program.
Step.2
Select the “English” and click the “ok” to next step
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Step.3
Press “Next’ to install the driver.
Step.4
Press “I Agree” to install the driver.
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Step.5
Click “Finish” to complete the installation.
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5.9
HotTab Utility Driver Installations
With our HotTab software application utility, user can very easy to control and program their usual hotkey for help their job.
Step.1
Insert the Driver Utility CD. Open the file document “ Hot TAB ”. Press the
Setup.exe to execute the installation program.
Step.2
Click “Next” to start to the installation.
Step.3
Click “Close” to finish the installation.
Note: Microsoft .NET Framework 2.0 and WMIO Driver are necessary before HotTAB utility installation. You can download .NET
Framework from the following link.
Industrial Rugged Pad
http://www.microsoft.com/downloads/details.aspx?FamilyID=0856EACB-4
362-4B0D-8EDD-AAB15C5E04F5&displaylang=en
or install it from the
Hottab folder.
To G560Z use, please install “setup.exe” from the H056 folder.
To standard G570Z use, please install “setup.exe” from the H5 folder.
Industrial Rugged Pad
5.10
Touch Driver Installation
TouchKit is the Premier Touch software, which contains drivers of the touch panel controllers for the specified communication connectors,
RS232, PS/2 and USB, and the other two utilities.
The two utilities are as follows:
Touch Tray support
This is utility for emulating the right and left button of mouse through controlling touch panel. Users can toggle between right or left mouse buttons by this utility.
Configuration support
The calibration and draw test of touch panel are done by this utility. Besides, users can add or remove for new RS-232 or
PS/2 touch panel devices.
Follow these steps to install TouchKit.
Step.1
Insert the Driver Utility CD. Open the file document “ TouchKit ” to execute the setup.
Industrial Rugged Pad
Step.2
Click on “Setup.exe” to execute the setup.
Choose Install PS/2 interface driver and select “Next” to go on.
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Step.3
Choose “No” for 4 point calibration and click “Next” to continue installation.
Step.4
Choose “Next” to go on the installation.
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Step.5
After few seconds of installation, click on “Finish” and choose restart computer to final the installation.
Note: Configuration Utility
After finishing the installation, please follow the steps to test the
configuration utility.
Step.1
Click the “TouchKit” shortcut function in the desktop.
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Step.2
To make sure the touch controller is in the com1.
Step.3
Correct 4 point locations on screen with the Panel. Screen display as follows
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Step.4
If 4 point’s calibration tests are fine, push “yes” to finish the test.
Industrial Rugged Pad
CHAPTER 6
Caring Your Rugged Pad
Industrial Rugged Pad
CHAPTER 6 CARING YOUR RUGGED PAD
There are few tips for location, cleaning guideline, and for take care of battery pack and touch-screen. Please follow these tips for safeguarding the integrity of your Rugged Pad data as well as the
Rugged Pad itself.
6.1 General Protection Tips for Rugged Pad
Please check the general protection tips for Rugged Pad location and normal operating.
Please do not put heavy objects on top of the Rugged Pad as this may damage the display.
Do not use paper towels to clean the display but use the included soft cloth. Avoid touching it with your fingers, pen, or pencil.
Allowing the backlight to automatically turn off as a result of power management is recommended rather than using a screen saver or other software that prevents the power management form working.
10 °C (50 °F) and 35 °C (95 °F) is our recommended temperature for operating the Rugged Pad– actual operating temperature depending on product specifications.
Avoid placing the Rugged Pad in a high humidity, highly change temperatures, mechanical vibration, direct sunlight, or heavy dust environment.
Keeping the Rugged Pad at least 15 cm (5 inches) away from electrical appliances that can generate a strong magnetic field such as a TV, refrigerator, motor, or a large audio speaker.
Avoid moving the Rugged Pad from a cold to a warm place in sudden time. A temperature difference of more than 10 °C (18 °F) may cause condensation inside the unit, which may damage the storage media.
Please do not place the Rugged Pad on an unsteady surface.
6.2 Cleaning the Rugged Pad
Make sure the Rugged Pad is turned off.
Never spray or pour any liquid directly onto the screen or case.
Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles.
The display area is highly prone to scratching. Do not use ketene
Industrial Rugged Pad
type material (ex. Acetone), Ethyl alcohol, toluene, ethyl acid or
Methyl chloride to clear the panel. It might permanently damage the panel.
If still not clean, apply a small amount of non-ammonia, non-alcohol based glass cleaner onto a clean, soft, lint-free cloth, and wipe the screen
Industrial Rugged Pad
6.3 Battery Protection Tips
It is recommended temperature range for charging the battery pack between 5 deg C ~ 35 deg C.
To avoid harm to the battery, recharge the battery pack when it is nearly discharged. When recharging, make sure that the battery pack is fully charged.
The battery pack is a consumable product and the following conditions will shorten its life:
Frequently charging the battery pack
When using, charging, or storing the battery in high temperature condition
To avoid hastening the deterioration of the battery pack thereby prolonging its useful life, minimize the number of times you charge it so as not to frequently increase its internal temperature.
A higher environment temperature will cause the battery pack’s temperature to rise. Avoid charging the battery pack inside a closed vehicle and in hot weather condition. Also, charging will not start if the battery pack is not within the allowed temperature range.
It is recommended that you do not charge the battery pack more than once a day.
Charging the battery pack with the system’s power off is recommended.
To maintain the battery pack’s operating efficiency, store it in a cool dark place removed from the Rugged Pad and with 30 % ~ 40
% charge remaining.
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6.4 Touch screen Protection Tips
Avoid using excessive force to the display, when use the finger or the included touch screen stylus pen on the display, the
recommended force can not over 200gf.
Besides the included stylus, using a sharp or metallic object may cause scratches and damage the display, thereby causing errors.
Wipe the touch screen with a clean, soft, lint-free cloth.
Using the touch screen during low temperature (less than 5℃) may cause a slower response time, this is normal. A normal response time may be restored upon returning to room temperature.
When there is noticeable discrepancy in the operation of the touch screen function (wrong location on intended operation or improper display resolution), refer to the Windows operating system for instructions on recalibrating the touch screen display.
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6.5 Trouble shooting from A to L
A. Battery Problem
Condition
The battery does not charge
(Battery Charge indicator does not light orange. connected.
Check Point
Make sure that the AC adapter is properly
Make sure that the battery is not too hot or cold.
Allow time for the battery pack to return to room temperature.
Make sure that the battery pack is installed correctly.
Make sure that the battery terminals are clean.
B. Bluetooth Transmission Problem
Condition Check Point
I cannot connect to another Make sure that both devices have activated device with Bluetooth wireless technology.
Bluetooth feature.
Make sure that the distance between the two devices are not over 10 meters or that there are no walls or other obstructions between the devices.
Make sure that the other device is not in
“Hidden” mode.
Make sure that both devices are compatible.
C. Display Problem
Condition
Nothing appears on the screen.
Check Point
During operation, the screen may automatically turn off as a result of power management. Press any key to see if the screen comes back.
The brightness level might be too low. Increase brightness by pressing the button.
D. Date/Time Problems
Condition Check Point
The date/time is incorrect. Correct the date and time via the operating system or
BIOS Setup program.
After you have performed everything as described above and still have the incorrect date and time every time you turn on the Rugged Pad, the RTC (Real-Time
Clock) battery is at the end of its life. Call an authorized dealer to replace the RTC battery.
Industrial Rugged Pad
E. Hardware Driver Problem
Condition
The Rugged Pad does not recognize a newly installed device.
Check Point
The device may not be correctly configured in the BIOS Setup program. Run the BIOS Setup program to identify the new type.
Make sure if any device driver needs to be installed. (Refer to the documentation that came with the device.)
Make sure if the device needs any jumper or switch settings. (Refer to the documentation that came with the device.)
Check the cables or power cords for correct connections.
For an external device that has its own power switch, make sure that the power is turned on.
F. Hard Drive Problem
Condition
The hard disk drive error message appears on the screen.
Check Point
The hard disk drive has defects. Ask your dealer for help.
The hard disk drive operations seem slow.
The data files stored on the hard disk drive may be fragmented. Use a tool such as Window’s Disk
Defragmenter to defragment the files.
Industrial Rugged Pad
G. LAN Problem
Condition
I cannot access the network.
Check Point
Make sure that the LAN cable is properly connected to the RJ-45 connector and the network hub.
Make sure that the network configuration is appropriate.
Make sure that the user name or password is correct.
H. Power Management Problems
Condition Check Point
The Rugged Pad does not If you have a connection to another computer, enter Standby or Hibernation mode automatically. the Rugged Pad does not enter Standby or
Hibernation mode if the connection is actively in use.
Make sure that the Standby or Hibernation
The Rugged Pad does not resume from Standby or
Hibernation mode. time-out is enabled.
The Rugged Pad automatically enters Standby or
Hibernation mode when the battery pack is empty.
Do any one of the following:
- Connect the AC adapter to the Rugged Pad.
- Replace the empty battery pack with a fully charged one.
I. Startup Problems
Condition
When you turn on the Rugged
Check Point
If you are using an external AC power, make
Pad, it does not respond and the Power indicator does not light green. sure that the AC adapter is correctly and securely connected. If so, make sure that the electrical outlet works properly.
If you are using the battery power, make sure that the battery is not discharged.
When the Rugged Pad is connected to AC power and hard disk drive temperature is below 5 oC, the optional heater would turn on as indicated by the hard disk drive / heater indicator glowing in red (if the item HDD Preheat under the
Advanced menu of your BIOS Setup is set at
Industrial Rugged Pad
Enabled). Wait awhile.
When you turn on the Rugged Restart your Rugged Pad.
Pad, it stops after POST.
J. Software Problems
Condition
An application program does not work correctly.
Check Point
Make sure that the software is correctly installed.
If an error message appears on the screen, consult the software program’s documentation for further information.
If you are sure the operation has stop, reset the
Rugged Pad.
K. Sound Problems
Condition
No sound is produced.
Check Point
Make sure that the volume control is not set too low. Increase volume by pressing the button.
Make sure that the Rugged Pad is not in Standby mode.
If using an external speaker, make sure that the speaker is properly connected.
Distorted sound is produced. Make sure that the volume control is not set too high or too low. In most cases, a high setting can cause the audio electronics to distort the sound.
The external audio device does not work.
Make sure that your Rugged Pad is equipped with the driver needed.
Click the speaker symbol on the taskbar and check the Windows volume control.
Check the volume control of your Rugged Pad.
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L. Wireless LAN Problem
Condition
Transmission quality is poor.
I cannot connect to another wireless LAN device.
Check Point
Your Rugged Pad may be in an out-of-range situation. Move youcloser to the Access Point or another wireless LAN device it is associated with.
Check if there is high interference around the environment and solve the problem as described next.
Make sure that the wireless LAN feature is turned on.
Make sure that the SSID setting is the same for every wireless LAN device in the network.
Your Rugged Pad is not recognizing changes.
Restart the Rugged Pad.
Make sure that the IP address or subnet mask setting is correct.
I cannot communicate with the computer in the network when
Infrastructure mode is configured.
Make sure that the Access Point your Rugged Pad is associated and working properly.
If the operating radio channel is in poor quality, change the Access Point and all the wireless station(s) within the BSSID to another radio channel.
Your Rugged Pad may be in an out-of-range situation. Move your Rugged Pad closer to the
Access Point it is associated with.
Make sure that your Rugged Pad is configured with the same security option (encryption) to the
Access Point.
Use the Web Manager/Telnet of the Access Point to check whether it is connected to the network.
Reconfigure and reset the Access Point.
I cannot access the network. Make sure that the network configuration is appropriate.
Make sure that the user name or password is correct.
You have moved out of range of the network.
Turn off power management.
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Key features
- Sunlight readable touchscreen
- Ruggedized design
- 2 Megapixel Camera
- 802.11b/g WiFi
- Bluetooth
- GPS
- 3G modem option
- One year warranty