VN-H657BU VN

VN-H657BU VN
HD IP PTZ CAMERA
OUTDOOR HD IP PTZ CAMERA
VN-H657BU
VN-H657WPBU
VN-H657BU
VN-H657WPBU
INSTRUCTIONS
(Installation/
IP Address Settings)
Specifications and appearance of this unit are subject
to change for further improvement without prior notice.
The supplied CD-ROM contains “INSTRUCTIONS”
(pdf), “API Guide” (pdf), “JVC-VN-SearchTool”,
“JVC-VN-IP Settings Tool”, and “README” (txt).
This manual does not contain descriptions such as
those on “Setting Using Internet Explorer” and “Built-in
Viewer Operation”. For more details on the settings and
operation, please read through “INSTRUCTIONS” on
the CD-ROM.
Please check the latest version of the INSTRUCTIONS
from the following Mobile User Guide or download the
PDF from the URL below.
Mobile User Guide
When you are outside, you can refer to the instructions from your Android phone or iPhone.
http://manual3.jvckenwood.com/pro/mobile/global/
You can view the Mobile User Guide using the browser on your Android phone or iPhone.
For Customer Use:
Enter below the Serial No. which is located
on the body.
Retain this information for future reference.
Model No.
Serial No.
Please read the following before getting started:
Thank you for purchasing this product.
Before operating this unit, please read the
instructions carefully to ensure the best
possible performance.
LST1520-001A
Safety Precautions
8. Slots and openings in the cabinet and
the back or bottom are provided for
ventilation, and to insure reliable
operation of the appliance and to
protect it from overheating, these
openings must not be blocked or
covered. The openings should never
be blocked by placing the appliance
on a bed, sofa, rug, or other similar
surface. This appliance should never
be placed near or over a radiator or
heat register. This appliance should
not be placed in a built-in installation
such as a bookcase unless proper
ventilation is provided.
9. This appliance should be operated
only from the type of power source
indicated on the marking label. If you
are not sure of the type of power
supplied to your home, consult your
dealer or local power company. For
appliance designed to operate from
battery power, refer to the operating
instructions.
10. For added protection for this product
during a lightning storm, or when it is
left unattended and unused for long
periods of time, unplug it from the wall
outlet and disconnect the antenna or
cable system. This will prevent
damage to the product due to lightning
and power-line surges.
IMPORTANT SAFEGUARDS
Getting Started
1. Read all of these instructions.
2. Save these instructions for later use.
3. All warnings on the product and in the
4.
5.
6.
11. Do not allow anything to rest on the
power cord. Do not locate this
appliance where the cord will be
abused by persons walking on it.
12. Follow all warnings and instructions
marked on the appliance.
13. Do not overload wall outlets and
extension cords as this can result in
fire or electric shock.
14. Never push objects of any kind into
this appliance through cabinet slots as
they may touch dangerous voltage
points or short out parts that could
result in a fire or electric shock. Never
spill liquid of any kind on the appliance.
.
.
7.
operating instructions should be
adhered to.
Unplug this appliance system from the
wall outlet before cleaning. Do not use
liquid cleaners or aerosol cleaners.
Use a damp cloth for cleaning.
Do not use attachments not
recommended by the appliance
manufacturer as they may cause
hazards.
Do not use this appliance near water for example, near a bathtub,
washbowl, kitchen sink, or laundry tub,
in a wet basement, or near a swimming
pool, etc.
Do not place this
appliance on an
unstable cart, stand,
or table. The
appliance may fall,
causing serious injury
to a child or adult, and serious
damage to the appliance. Use only
with a cart or stand recommended by
the manufacturer, or sold with the
appliance. Wall or shelf mounting
should follow the manufacturer’s
instructions, and should use a
mounting kit approved by the
manufacturer. An appliance and cart
combination should be moved with
care. Quick stops, excessive force,
and uneven surfaces may cause the
appliance and cart combination to
overturn.
2
Safety Precautions
15. Do not attempt to service this
FOR USA AND CANADA
appliance yourself as opening or
removing covers may expose you to
dangerous voltage or other hazards.
Refer all servicing to qualified service
personnel.
16. Unplug this appliance from the wall
outlet and refer servicing to qualified
service personnel under the following
conditions:
a. When the power cord or plug is
damaged or frayed.
b. If liquid has been spilled into the
appliance.
c. If the appliance has been exposed
to rain or water.
d. If the appliance does not operate
normally by following the operating
instructions. Adjust only those
controls that are covered by the
operating instructions as improper
adjustment of other controls may
result in damage and will often
require extensive work by a qualified
technician to restore the
appliance to normal operation.
e. If the appliance has been dropped
or the cabinet has been damaged.
f. When the appliance exhibits a
distinct change in performance this indicates a need for service.
17. When replacement parts are required,
be sure the service technician has
used replacement parts specified by
the manufacturer that have the same
characteristics as the original part.
Unauthorized substitutions may result
in fire, electric shock or other hazards.
18. Upon completion of any service or
repairs to this appliance, ask the
service technician to perform routine
safety checks to determine that the
appliance is in safe operating
condition.
CAUTION
Getting Started
RISK OF ELECTRIC
SHOCK
DO NOT OPEN
CAUTION:
TO REDUCE THE RISK OF
ELECTRIC SHOCK.
DO NOT REMOVE COVER (OR
BACK).
NO USER-SERVICEABLE PARTS
INSIDE. REFER SERVICING TO
QUALIFIED SERVICE PERSONNEL.
The lightning flash with
arrowhead symbol, within an
equilateral triangle is
intended to alert the user to
the presence of uninsulated
“dangerous voltage” within
the product’s enclosure that
may be of sufficient
magnitude to constitute a
risk of electric shock to
persons.
.
.
The exclamation point within
an equilateral triangle is
intended to alert the user to
the presence of important
operating and maintenance
(servicing) instructions in the
literature accompanying the
appliance.
Safety Precautions
3
Getting Started
Information for USA
WARNING (VN-H657BU)
This device complies with part 15 of the
FCC Rules. Changes or modifications
not approved by JVC KENWOOD could
void the user's authority to operate the
equipment.
This equipment has been tested and
found to comply with the limits for a
Class A digital device, pursuant to Part
15 of the FCC Rules. These limits are
designed to provide reasonable
protection against harmful interference
when the equipment is operated in a
commercial environment. This
equipment generates, uses, and can
radiate radio frequency energy and, if
not installed and used in accordance
with the instruction manual, may cause
harmful interference to radio
communications. Operation of this
equipment in a residential area is likely
to cause harmful interference in which
case the user will be required to correct
the interference at his own expense.
TO REDUCE THE RISK OF FIRE OR
ELECTRIC SHOCK, DO NOT
EXPOSE THIS APPLIANCE TO RAIN
OR MOISTURE.
AVERTISSEMENT (VN-H657BU)
POUR EVITER LES RISQUES
D'INCENDIE OU
D'ELECTROCUTION, NE PAS
EXPOSER L'APPAREIL A
L'HUMIDITE OU A LA PLUIE.
CAN ICES-3 A / NMB-3 A
This device complies with Part 15 of the
FCC Rules.
Operation is subject to the following two
conditions: (1)This device may not
cause harmful interference, and (2) this
device must accept any interference
received, including interference that
may cause undesired operation.
.
.
Due to design modifications, data given
in this instruction book are subject to
possible change without prior notice.
4
Safety Precautions
WARNING (FOR EUROPE):
Information for Users on Disposal
of Old Equipment
[European Union]
This symbol indicates that the
electrical and electronic
equipment should not be
disposed as general household
waste at its end-of-life. Instead,
the product should be handed
Attention: over to the applicable collection
This
point for the recycling of
symbol is electrical and electronic
only valid equipment for proper treatment,
in the
recovery and recycling in
European accordance with your national
Union.
legislation. By disposing of this
product correctly, you will help
to conserve natural resources
and will help prevent potential
negative effects on the
environment and human health
which could otherwise be
caused by inappropriate waste
handling of this product. For
more information about
collection point and recycling of
this product, please contact
your local municipal office, your
household waste disposal
service or the shop where you
purchased the product.
Penalties may be applicable for
incorrect disposal of this waste,
in accordance with national
legislation.
Getting Started
This is a Class A product. In a domestic
environment this product may cause
radio interference in which case the
user may be required to take adequate
measures.
Dear Customer
This apparatus is in conformance with
the valid European directives and
standards regarding electromagnetic
compatibility and electrical safety.
European representative of
JVC KENWOOD Corporation is:
JVC Technical Services Europe GmbH
Konrad-Adenauer-Allee 1-11
61118 Bad Vilbel
Germany
Sehr geehrter Kunde, sehr geehrte
Kundin, dieses Gerät stimmt mit den
gültigen europäischen Richtlinien und
Normen bezüglich elektromagnetischer
Verträglichkeit und electrischer
Sicherheit überein.
Die europäische Vertretung für die
JVC KENWOOD Corporation ist:
JVC Technical Services Europe GmbH
Konrad-Adenauer-Allee 1-11
61118 Bad Vilbel
Deutschland
0 This installation should be made by a
qualified service person and should
conform to all local codes.
0 This installation shall be in accordance
with the National Electrical Code
ANSI/NFPA 70.
The unit is to be powered by a Listed
Class 2 power supply or using the PoE
Plus.
The AC 24V power supply should
conform to the following: Class 2 only
(For USA), isolated power supply only
(For Europe and other).
0 Any Mention in this manual of Alarm
inputs/outputs have not been evaluated
by UL to be used for Burglar Alarm
Functionality.
.
.
(Business users)
If you wish to dispose of this product,
please visit our web page
http://www.jvc.eu to obtain information
about the takeback of the product.
[Other Countries outside the
European Union]
If you wish to dispose of this product,
please do so in accordance with
applicable national legislation or other
rules in your country for the treatment of
old electrical and electronic equipment.
Safety Precautions
5
Getting Started
Consult your dealer as special
technique is required when
installing this product. Ensure that
the fixing screws or nuts are
tightened securely, otherwise, the
unit may fall off.
Mounting to a firm place
As the unit contain parts rotating at high
speed, mount it on a firm place with
sufficient strength to support the
vibration and weight of the unit.
Mass : Approx. 2.0 kg (VN-H657BU)
Approx. 5.6 kg (VN-H657WPBU)
If the strength is weak, the vibration will
cause fuzzy images on the monitor
screen. In the worst scenario, the
camera may even fall off and hit
somebody, resulting in serious
accidents.
Mount the camera correctly
Make sure to use the ceiling mount
section. (VN-H657BU)
Be sure to connect the fall prevention
wire and tighten the fixing screws or
nuts securely.
Using the correct power and voltage
To supply power to this product, make
use of AC 24 V 50 Hz/60 Hz or PoE Plus
(IEEE802.3at Type2). Make use of the
correct voltage.
Be sure to use an AC 24 V supply that is
isolated from the primary power supply
circuit.
Supplying a power beyond the rated
value may result in failures, smoke or fire.
If the camera breaks down, turn off the
power and contact your dealer
immediately.
When a power beyond the rated value is
supplied, the internal components may
be damaged even if no abnormality is
found on the appearance and operation
of the camera. Please contact your
dealer immediately for servicing
(charged separately).
6
Safety Precautions
This unit is able to divert lightning
conduction to itself and the connecting
cables to a certain extent but this is not
100 % guaranteed. For installation
locations that are likely to suffer
lightning strikes, be sure to take
appropriate measures such as adding
arrestor to the connecting cables.
Inspect the unit regularly
Screws may be loosened due to
vibration or deterioration of the
mounting section. Perform regular
inspections for loosened screws and
check whether there is any danger of
the unit falling off.
Do not hang on this product, shake it,
or hang objects over it. Applying an
excessive load may cause the product
to fall off and result in accidents.
Do not modify this product. It may result
in accidents.
Do not place any object inside the
product. Placing a metallic or
inflammable object may cause a fire or
shock hazard.
Contents
Getting Started
Getting Started
Safety Precautions ............................................ 2
Contents ............................................................ 7
Features ............................................................ 8
Precautions ....................................................... 9
Accessories ..................................................... 14
Name of Parts .................................................. 14
VN-H657BU ................................................. 14
VN-H657WPBU ........................................... 16
About microSD Cards ...................................... 18
Alarm Input/Output Signal ............................... 19
Camera Setting Requirements
Operating Environment ...................................
Network ...........................................................
Images ............................................................
Selection of Languages on Setting Pages .......
Pages Available to Each User .........................
20
20
22
22
23
Mounting the Camera
Installation and Connection Preparations
(VN-H657BU) ..................................................
Mounting the Camera (VN-H657BU) ...............
Installation and Connection Preparations
(VN-H657WPBU) ............................................
Mounting the Camera (VN-H657WPBU) .........
24
28
31
35
IP Address Settings
IP Address Setting Procedure ......................... 38
Step1 Set the IP Address of the Computer for
Configuring the Camera Settings ..................... 38
Step2 Internet Explorer Setting ........................ 39
Step3 Connecting the Camera to the Computer
......................................................................... 40
Step4 IP Address Setting for the Camera ........ 41
Others
Troubleshooting .............................................. 43
Consumable Parts ........................................... 47
Specifications .................................................. 48
Contents
7
Features
Support for PoE (Power over Ethernet)
Plus
Getting Started
This camera supports PoE Plus (IEEE802.3at Type 2)
and enables power supply through a LAN cable.
*1 Make use of an AC 24 V power supply when
using the heater of VN-H657WPBU.
*2 Use a hub or a power supply device that supports
PoE Plus (compliant with IEEE802.3at Type 2).
Power cannot be supplied through a hub that
supports PoE (IEEE802.3af-compliant).
Dual Stream Full Frame Rate
Transmission
Streams with a frame size of 1920´1080 and 640´480
can be distributed simultaneously at 30 fps.
Multi-encode
This product comes with a high-performance
encoder, which enables three encoding tasks to be
performed simultaneously.
Realizing a High Picture Quality
This product uses 2,000,000-pixel CMOS sensor and
3D noise reduction to prevent the screen from
appearing grainy, thereby achieving high picture
quality in low illuminance.
It supports the 1080P (1920x1080) Full HD resolution.
In addition, output in the following resolutions is also
possible: Megapixel (1280x960), HD720P
(1280x720), D1 (720x480), VGA (640x480), HVGAW
(640x360), SIF (352x240), QVGA (320x240)
Long Magnification Zoom Lens
The optical 18 times long magnification lens allows
you to conduct detailed monitoring. The high power
and large focal ratio F1.6 (WIDE edge) and bright
zoom lens realize 0.7 lux (AGC High, 50 %) high
sensitivity during color mode.
Equipped with High Precision High Speed
Rotation Mechanism
The direct drive rotation mechanism rotates at a high
speed of about 400 °/s both horizontally and vertically,
thus allowing the camera to move to the preset
positions quickly. As it does not have a slowdown
mechanism, it is very durable, has a high stopping
accuracy and can rotate smoothly even at low speed.
Day/Night Surveillance
This product is equipped with an infrared filter
mechanism. During low illuminance such as
nighttime, switching the infrared filter to OFF will
switch the product to high sensitivity mode (B&W).
8
Features
Privacy Mask function
This function allows you to blank out areas that you
do not wish to display in the location to be recorded.
Motion Detection Feature
This feature enables output of an alarm upon
detection of motion in the video image within preset
area. Pre-/post-recorded JPEG image files can be
sent to the FTP server by the alarm.
Support for Multicast
This product supports multicast, which enables
transmission of image data to multiple computers on
the network without lowering the frame rate.
HTTP-based API
This product comes with HTTP-based API. This
feature enables you to perform setting and control via
the network.
Equipped with Built-in Viewer Software
This product comes with a Built-in Viewer that enables
you to monitor videos captured by the camera (JPEG
or H.264) on the computer. It can also be used to
configure the camera settings and control the camera.
It also employs a GUI for greater user-friendliness.
Supports audio input/output
By connecting an external microphone, audio can be
input from the camera to the computer. Audio input
sent to the computer can also be output from the
camera via the network.
Supports microSD card recording
You can record surveillance videos to a microSD card,
or view videos recorded on the microSD card via the
network.
Use of “One-touch Lock Mechanism”
(VN-H657BU)
It employs an original ““one-touch lock mechanism”
for easy attachment/detachment, making installation
and maintenance simple.
Waterproof and Weatherproof Chassis
(VN-H657WPBU)
This camera is equipped with a dust-proof and
drip-proof mechanism that prevents it from being
subject to rain, and therefore can be installed
outdoors. (IP66 specification)
* However, VN-H657BU can only be used indoors. Do
not use them in an outdoor environment or expose
them to moisture.
How to read this manual
0 This manual provides descriptions on ways to
install the camera, and setting of the IP address.
0 The INSTRUCTIONS in the supplied CD-ROM
Symbols used in this manual
Note
Memo
A
: States precautions to be taken during
operation.
: States restrictions on the functions or
use of this equipment. For reference
purposes.
: Indicates the page numbers or items to
refer to.
Contents of this manual
Updated Information
0 For the latest firmware version, please visit our
website.
(The latest firmware version can be found on the
Download page of V.NETWORKS.)
http://www3.jvckenwood.com/english/pro/
vnetworks/index.html
0 For more details on firmware update, refer to the
Firmware item on the “[Maintenance] Page” in
the “INSTRUCTIONS” on the supplied
CD-ROM.
Storage and Operating Environment
0 VN-H657BU is an indoor camera. It cannot be
used outdoors.
0 VN-H657BU is a pendant mount camera. Be sure
0
0
0
0 Our company holds the copyright to this manual.
0
0
0
0
0
0
0
0
0
Any part or all of this manual may not be
reproduced without prior consent from the
company.
Windows, Internet Explorer and ActiveX are
registered trademarks of Microsoft Corporation in
the U.S. and other countries.
Intel Core is a registered trademark of Intel
Corporation in the U.S. and other countries.
iPhone is a registered trademark of Apple Inc. in
the U.S. and other countries.
Android is a registered trademark of Google Inc.
QR Code is a registered trademark of Denso
Wave Incorporated.
Product names of other companies described in
this manual are trademarks or registered
trademarks of the respective companies.
Symbols such as ™, ® and © are omitted in this
manual.
Design, specifications and other contents
described in this manual are subject to change for
improvements without prior notice.
Screen displays in this manual may differ from the
actual ones.
The features and settings unique to each model
are identified by the camera model and series
name.
0
0
to place the camera head horizontally. The
product will not work properly if it is tilted.
VN-H657WPBU is specially designed to be
mounted on walls. Be sure to place the camera
head horizontally. The product will not work
properly if it is tilted.
Use of this product and cables connected to this
product at locations where strong electric waves
and magnetic waves are generated (e.g., near
radio, TV, transformer, monitor, etc.) may cause
noise interferences in the images or changes in
the color.
Inadequate heat ventilation may result in
malfunction of this product. Be sure not to block
vents around the product. This product
discharges heat from the surface of the main unit.
Do not install it at locations directly subjected to
cold air such as near the vents of air-conditioners
or at locations with high temperature.
Condensation may occur inside the dome cover.
Do not store in the following environments.
It might result in malfunctions or failure.
0 Locations beyond the allowable operating
humidity range of 20 %RH to 90 %RH.
(Condensation is not allowed)
0 Near equipment that emits strong magnetic
fields, such as transformers or motors.
0 Near equipment that emits radio waves, such
as transceivers and mobile phones.
0 Locations with excessive dust and sand.
0 Locations that are subject to vibration such as
inside the car or ship.
0 Locations prone to moisture such as window
side.
0 Locations subject to steam or oil, such as
kitchens.
0 Special environment, such as those with
combustible atmosphere
0 Locations that are subjected to radiation,
X-rays, salt attack or corrosive gases.
0 Locations where chemicals are used such as
swimming pools.
0 Hot or cold places that are beyond the
allowable operating temperature range
Features
9
Getting Started
contains descriptions on the product, ways to
install the camera, setting using Internet Explorer,
as well as operation of the Built-in Viewer. For
details on the camera settings and operation of
the Built-in Viewer, please refer to
“INSTRUCTIONS” on the supplied CD-ROM.
0 The supplied CD-ROM contains
“INSTRUCTIONS” (pdf), “API Guide” (pdf),
“JVC-VN-SearchTool”, “JVC-VN-IP Settings
Tool”, and “README” (txt).
0 You can view the Mobile User Guide on an
Android phone or iPhone terminal from a remote
location. You can view the Mobile User Guide
using the browser on your Android phone or
iPhone. For more details, please visit the website
below
http://manual3.jvckenwood.com/pro/mobile/
global/
Precautions
For VN-H657WPBU
Allowable operating temperature (VN-H657BU)
-10 °C to 50 °C
Allowable operating temperature
(VN-H657WPBU)
AC 24 V power supply : -40 °C to 55 °C
PoE Plus power supply : -10 °C to 55 °C
Transportation
0 Do not throw away the original box of the unit.
Keep it and use it for transporting the unit in
future.
0 As the camera unit is of an easily rotatable
structure, secure the camera unit inside the
dome cover such that it does not rotate before
transporting. Otherwise, an error may occur
during camera operation.
A With the lens facing the horizontal direction,
secure the lens unit with a tape.
B Insert cushioning material wrapped with air
caps (approx. 50 mm ´ 200 mm) at two
opposite sides of the camera.
0 When attaching the ceiling mount section to the
camera unit before transporting, pull out the tip
of the fall-prevention wire to prevent it from being
caught between the camera and the ceiling
mount section. Otherwise, it may be difficult to
detach the ceiling mount section from the
camera. (VN-H657BU)
For VN-H657BU
Cushioning
material
Secure with
tape
Pull out the tip of the fall
prevention wire
.
10
Precautions
.
Getting Started
* When power is supplied to VN-H657WPBU using
PoE Plus, the heater will not work. Use an AC 24
V power supply when using the camera in an
environment under -10 °C.
0 When the power of the VN-H657WPBU is turned
on in a low-temperature environment (-40 °C to
-20 °C), the camera cannot be accessed during
the interval (up to two hours) while the interior is
being heated up by the built-in heater. It is
therefore recommended that power be supplied
to the camera at all times when the surrounding
temperature is low.
0 VN-H657WPBU is compliant with IP66, but this
is not a guarantee that it will not be subject to
water seepage in any type of environment.
Secure with
tape
Carrying the Camera
0 Remove the connecting cables when
transporting the unit.
0 When transporting the unit, turn off the power of
the system.
0 Pack the unit with cushioning material so as to
avoid shock when transporting.
0 Handle the unit with care and do not subject it to
vibration or shock.
Copyright Protection
0 With the exception of the user being the
copyright holder or when permission such as for
duplication has been granted by the copyright
holder, permission is required in principle for the
duplication, modification, or transmission of
copyrighted video and audio data.
Unauthorized duplication, modification, or
transmission of copyrighted material may
constitute a copyright infringement, and the user
may be liable to compensate for any damages.
When using copyrighted video/audio data, be
sure to check the license agreement of the
copyrighted material thoroughly.
When rights or rights holders are involved with
regard to the targeted duplicating subject,
permission may be required for shooting or
using (processing) it. Be sure to check the
licensing conditions thoroughly.
Copyright
0 Please note that broadcasting materials
recorded with this camera for profit or for the
general public to watch may violate the author’s
rights protected under copyright law.
0 Use of recorded materials without prior consent
from the author is forbidden under copyright law
except in limited, specific instances.
Maintenance
0 Turn off the power before performing
0 Our company shall not be liable for any
maintenance.
0 Wipe using a soft cloth.
0
0
Handling microSD Cards
0 Do not place any object inside the camera.
Inserting an object other than a microSD card
into the microSD card slot may cause fire,
electric shock, or malfunction of the product.
0 Do not disassemble or modify the microSD card.
0 Make sure to press the [Unmount] button in the
[microSD Card Recording] before turning off the
power of the camera or removing the microSD
card.
While writing to the microSD card is in progress,
turning off the power or removing the card may
damage the data stored inside it.
For more details, refer to “[microSD Card]” on
the [microSD Card Recording] Page in the
“INSTRUCTIONS” on the supplied CD-ROM.
0 If there is a likelihood that data stored in the
microSD card is damaged, remove the microSD
card from the camera, and back up the
necessary data. Next, make use of the SD
Formatter (version 3.1 or later) distributed by the
SD Association to format the microSD card,
followed by inserting the card into the camera.
The SD Formatter is available on the following
website.
https://www.sdcard.org/downloads/
0 There is a maximum limit to the number of times
data on the microSD card can be rewritten.
When approaching to the limit, data recording
and playback may not function properly. In the
event that the recorded data is damaged or
when a playback error occurs, replace the
microSD card with a new one.
0 Do not use or store the card at a place that is
subject to static electricity or electrical noise.
0 Make sure that the orientation is correct when
you insert the microSD card. Inserting the card
forcibly in the wrong orientation may damage the
camera or the microSD card.
(A p.29 [Insert a microSD card. (VN-H657BU)] )
(A p.33 [Insert a microSD card.
(VN-H657WPBU)] )
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Disclaimer
0 The motion detection, tampering detection, and
audio detection features are not intended to
prevent theft or fire. Our company shall not be
liable for any inconveniences or failures that
occur.
0 We shall not be responsible for any losses
incurred in the event of privacy invasion caused
by the videos captured by the camera or audio
of this product.
Saving Energy
0 If the camera is not to be used for a long time,
turn off the power of the system for safety and
energy conservation reasons.
Precautions
11
Getting Started
Wiping with thinner or benzene may melt or
tarnish its surface. For tough stains, wipe using
a cloth that is dipped into a neutral detergent
diluted with water, followed by wiping with a dry
cloth.
0 When the same position is monitored
continuously over a long period, the increased
contact resistance on the horizontal rotation
section may cause noise interferences in the
images and operation from the computer may
become unstable. As such, this product is
equipped with an auto cleaning function that
performs cleaning once a week.
accidental damage caused to the data stored in
the card. Please back up important data on
devices such as a computer.
For more details, refer to “[Export(Y/M/
D-h:m:s)] Menu” on the [microSD card]
operation screen in “INSTRUCTIONS” of the
supplied CD-ROM.
To erase data stored in the microSD card
completely, it is recommended that you make
use of a commercially-available data erasure
software program, or destroy the microSD card
physically such as by using a hammer.
Use the card within the operational
requirements. Do not use it at the following
locations.
0 Places exposed to direct sunlight
0 Places near thermal equipment
0 In a car under the sun with the windows
closed
0 Places subject to high humidity, corrosion,
etc.
Do not bend or drop the card, or subject it to
strong impact or vibrations.
Do not wet the card.
Do not touch the connection terminals.
Prevent dust, dirt, moisture or other foreign
substances from being attached to the
connection terminals.
Do not peel off the label attached to the microSD
card, or attach another label of sticker over it.
This may cause the equipment to malfunction.
To write characters on a microSD card, do not
use a pencil or ballpoint pen. Make sure that a
felt-tip pen is used.
It may be difficult to remove some microSD
cards from the slot of the camera.
When removing the microSD card from the card
slot, it may sometimes pop out forcefully. Be
careful not to lose it.
Auto Focus
0 Auto Focus operation can be performed on this
Getting Started
product after the pan/tilt/zoom (PTZ) operation
stops.
For more details, refer to “Easy AF” on the [PTZ
Control] Page in the “INSTRUCTIONS” on the
supplied CD-ROM.
0 The Auto Focus function on this product may not
be able to achieve focus depending on the
camera setting, subject, and light condition. In
this case, set the focus manually.
0 Objects which are difficult to be focused
automatically
0 When the brightness of the image plane is
extremely high (bright)
0 When the brightness of the image plane is
extremely low (dim)
0 When the brightness of the image plane is
constantly changing (for example, a blinking
light)
0 When there is almost no contrast
0 When there are repetitive vertical striped
patterns on the image plane
0 Auto Focus is difficult to set under the following
conditions
0 When sensitivity is increased with AGC and
the screen is grainy
0 When there is less movement on the screen
due to the Sense Up function.
0 When there is no clear contour in electronic
zoom
Zoom Operation
0 The following phenomena are the results of the
built-in lens performance and are not
malfunctions.
0 When manual operation or preset is selected,
focus moves slightly after the zoom operation
has stopped near the TELE edge.
0 The zoom operation is not smooth during
manual operation.
0 When Preset is selected, the camera
becomes out of focus for an instant during
zooming.
Others
0 This camera will perform the initial operation of
0
0
0
0
0
0
0
0
0
0
0
0
0
12
Precautions
pan/tilt/zoom upon powering on. It takes about
90 seconds before the initial operation starts.
This is not a malfunction.
Do not subject the lens to strong light source
such as sun rays. This may cause the equipment
to malfunction.
This camera comes with a built-in AGC circuit.
The sensitivity increases automatically at a dark
place and noise may become noticeable on the
screen. This is not a malfunction.
While AGC is activated, if a transceiver which
causes strong electromagnetic wave is used
near the camera, the picture may suffer from
beat. Please use the camera more than three
meters away from such transceivers.
When the “Auto” iris setting is selected, the iris
may not function depending on the brightness of
the screen (when the amount of light is not
sufficient). In this case, make adjustments using
the “Manual” iris setting.
When the “Auto” iris setting is selected,
brightness may not change if [AGC] is set to
“Mid” or “High”. In this case, change the iris
setting to “Manual”, or set [AGC] to “OFF”.
When this camera is used in the White Balance
“ATW-Narrow”, “ATW-Wide” or “ATW-Full”
(automatic adjustment) mode, the color tone
may differ slightly from the actual color due to
the principle of the automatic color temperature
tracking white balance circuit. This is not a
malfunction.
If a high brightness object (such as a lamp) is
shot, the image on the screen may have white
vertical tailings. This phenomenon (smear) is
characteristic of solid-state image sensors and
is not a malfunction.
Do not touch the dome cover with your hands.
Dirty covers will cause image deterioration.
The dome cover may fog up due to the drastic
change of temperature when humidity is high.
Noises from an external source may cause the
alarm to malfunction even when the alarm signal
cable used is within 50 m. In this case, move the
cable away from the noise source.
Depending on the stop position and horizontal/
vertical rotation speed of the rotation
mechanism, the running sound of the rotation
mechanism’s motor may be heard, but this is not
a malfunction.
During audio input/output, noise may occur
when the rotation mechanism is rotated
horizontally/vertically, when zooming is
performed, when the power is turned on/off, or
when the microSD card is operating. This is not
a malfunction.
Noise may become pronounced in the audio
when Mike Gain is set to a high value. This is not
a malfunction.
0 When using multicast, make use of an
0
0
0
0
0
0
0
0
0
0 The time of the internal clock may be
significantly out of alignment if the power of the
product is turned off for a long time or when there
is prolonged power failure. If this occurs,
readjust the clock time.
For more details, refer to “[Time] Page” in the
“INSTRUCTIONS” on the supplied CD-ROM.
0 While viewing with the Built-in Viewer, audio
sound may sometimes be out of
synchronization. This is not a malfunction.
0 The fan inside this unit is a consumable part.
“Caution : The fan is stopped” appears in the
video when the fan stops functioning for some
reasons. You can set the alarm trigger to notify
on fan stoppage via mail and TCP.
For more details, refer to “[Alarm] Page” in the
“INSTRUCTIONS” on the supplied CD-ROM.
0 If the fan stops functioning, turn off this unit and
consult your dealer.
0 Before starting an important recording, be
sure to perform a test recording in order to
confirm that a normal recording is possible.
0 We shall not be liable for the loss of recordings
or opportunities in the event that recording
could not be performed due to a problem that
arises during the use of the video camera or
recorder.
0 The motion detection, tampering detection,
and audio detection features are simple
functions. They cannot be used as a substitute
for a security alarm. Our company shall not be
liable for any inconveniences or damages
caused in the event of false detection or failure
to detect by these functions. We shall not be
liable for any inconveniences or damages
caused as a result of operational failure for
alarm input/output.
Precautions
13
Getting Started
0
IGMPv2-compliant network switch.
Some switching hubs of products that are
equipped with intelligent features may include a
broadcast/multicast suppression function.
Viewing of multicast images on this product may
fail if this function is enabled.
The electronic shutter of this product is set to
“1/30” by default. For regions with a commercial
power supply frequency of 50 Hz, switch to
“Flickerless” during use under fluorescent lights
(excluding inverter lighting equipment) to
prevent flickers.
The dark areas on the screen may appear grainy
or white spots may increase. When switching
between color and black-and-white images, the
brighter area on the screen is emphasized,
which may reduce the visibility. However, this is
not a malfunction.
If the power supply voltage is momentarily cut
off or reduced due to lightning or turning on of
the air conditioner’s power, the image may be
disrupted or noise interference may occur.
As the dome cover is of a semiglobular shape,
image distortion will occur at the hemispherical
edge. When the hemispherical edge of this unit
is masked and horizontal level is shot in a tilt
direction, the hemispherical edge will enter the
field angle. This may cause the upper edge of
the screen to become black and the focus
unclear. In this case, you can avoid shooting the
above area by using the Tilt Limit settings.
For more details, refer to “Tilt Limit” on the
“[PTZ] Page” in the “INSTRUCTIONS” on the
supplied CD-ROM.
When shooting objects with a luminance
difference or near a light source, ghost may
occur on the screen. This is a feature of the
dome cover and the built-in lens, and is not a
malfunction.
In particular, manual and auto pan operation
near the TELE edge (telephoto side) may cause
the screen to vibrate (unsmooth rotation). This
is a feature of the motor and is not a malfunction.
As long magnification lens is used in this
product, the focus may be unclear due to
temperature changes but this is not a
malfunction.
Preset the focus under an environment with a
temperature closest to that in your actual usage.
If the temperature change is large and the focus
becomes unclear, preset the focus again before
using the product.
If you sense that the focus has become unclear
due to temperature changes, use the Auto
Focus function or reset the focus manually.
Accessories
Before mounting this product, please check to
ensure that all the following accessories and
attachments are available.
Name of Parts
VN-H657BU
Camera
0
0
0
0
0
B
C
D
Settings): 1
Warranty Card (for USA): 1
Template: 1
CD-ROM: 1
Wire Clamp: 1
Audio cable: 1
A
VN-H657WPBU
0 INSTRUCTIONS (Installation/IP Address
E
F
G
Settings): 1
0 Warranty Card (for USA): 1
0 CD-ROM: 1
0 Silica Gel: 3
H
I
.
Getting Started
VN-H657BU
0 INSTRUCTIONS (Installation/IP Address
A Camera fixing lock knob (x2)
This mounts the camera on the ceiling and
secures it so that it does not fall.
B Cable cover
To pull the cables from the side and mount the
camera, remove the cover.
(A p.27 [Pulling out the cables from the side] )
C [MAC address] indication
The MAC address is a unique physical address
of the product. This address cannot be altered.
D Fall prevention wire
Attach it to the “fall-prevention wire fixing
bracket Q” of the ceiling mount section.
E Lens unit (camera module)
You cannot replace the lens alone.
F Camera unit
G microSD card slot
Insert a microSD card.
(A p.29 [Insert a microSD card.
(VN-H657BU)] )
H microSD cover
14
Accessories
Ceiling mount section
Terminal
J
O
K
L
P
M
N
Q
J
K
M
L
Reverse side
.
R
J Fixing holes (x3)
This hole is for mounting the ceiling clamping
bracket to the ceiling or the ceiling recessed
bracket (WB-S685U: Sold separately).
K [AC24VHINPUT] AC 24 V input terminal
For connecting to AC 24 V power.
(A p.25 [Connect the power cable.] )
L Audio terminal
For connecting the supplied audio cable.
List of Audio Cable Signals
Cable color
White
Black
Black
White
Black
Brown
Signal Name
Mic Input
GND
Line Output
GND
M [10BASE-T/100BASE-TX] LAN cable
connection terminal
For connecting the unit to the network.
It supports PoE Plus (IEEE802.3at Type 2) and
enables you to use this camera without having
to connect to a power supply using a power
cord.
(A p.26 [Connect the LAN cable.] )
N Alarm signal terminal (8-pin)
For connecting the alarm signal cable.
(A p.19 [Alarm Input/Output Signal] )
(A p.26 [Connect the alarm signal cable to the
alarm signal terminal.] )
List of Alarm Signal Terminal Signals
1
2
3
4
5
6
7
8
Pin Number
Signal Name
INPUT1
INPUT1 COM
INPUT2
INPUT2 COM
OUTPUT1
OUTPUT1 COM
OUTPUT2
OUTPUT2 COM
O Fall prevention wire (for ceiling) mounting hole
Mount a fall prevention wire (for ceiling) from the
ceiling slab or channel to this hole to prevent the
camera from falling.
Memo :
0 The fall prevention wire (for ceiling) is not
supplied.
P Wire clamp fixing hole
This is used to bundle wires.
Q Fall prevention wire fixing bracket
This is for attaching the “fall prevention wire D”
of the camera.
R Camera connection terminal (female)
For connecting to the connection terminal
(male) of the camera.
Name of Parts
15
Getting Started
I Dome cover
The dome cover is a delicate object. Handle it
with care.
Note :
0 Do not peel off the protective sheet which is
attached at shipment, until the dome cover is
mounted on the main unit.
VN-H657WPBU
A
B
Getting Started
C
D
E
F
G
A
K
L
A Camera securing hole (x4)
This hole is used for mounting the camera on
the wall.
B Cable connecting hole, cap
Remove the cap and pull out the cables from
this hole for connection.
(A p.34 [Remove the cable connection cap.] )
C Fall prevention wire
Connects the camera to the wall. Secure the
camera tightly to the anchor bolts used to mount
the fall prevention wire on the wall.
(A p.35 [Mount the fall prevention wire.] )
D AC 24 V power cable
For connecting to AC 24 V power.
(A p.35 [Connect the power cable.] )
E Alarm signal cable (8 pcs)
This cable is for alarm input and alarm output.
(A p.36 [Connect the alarm signal cable.] )
List of Alarm Signal Cable Signals
H
M
I
N
O
Cable color
Brown
Red
Orange
Yellow
Green
Blue
Purple
Gray
Signal Name
Input 1
Input 1 (COM)
Input 2
Input 2 (COM)
Output 1
Output 1 (COM)
Output 2
Output 2 (COM)
F Audio cable (4 pcs)
These are the mic input and line output cables.
List of Audio Cable Signals
J
Cable color
White
Black
Light Green Light Green
Black
.
White
Signal Name
Mic Input
GND
Line Output
GND
G LAN cable
For connecting the unit to the network.
It supports PoE Plus (IEEE802.3at Type 2) and
enables you to use this camera without having
to connect to a power supply using a power
cord.
(A p.36 [Connect the LAN cable.] )
16
Name of Parts
Getting Started
H Heater ON/OFF switch
This is the ON/OFF switch of the built-in heater.
It is intended for use when the camera is
installed or used in an environment with low
temperature. When installing the heater at an
unrequired location, turn OFF the switch of the
heater. When it is set to ON, the heater will be
automatically controlled to adjust the internal
temperature to an appropriate level. It is usually
set to ON.
(A p.32 [Installation and Connection
Preparations (VN-H657WPBU)] )
I microSD card slot
Insert a microSD card.
(A p.33 [Insert a microSD card.
(VN-H657WPBU)] )
J microSD cover
K Dome cover fixing screws (x4)
L Dome cover
The dome cover is a delicate object. Handle it
with care.
Note :
0 It is covered with a protective sheet during
shipment. Do not remove this sheet until
installation is complete.
M [MAC address] indication
The MAC address is a unique physical address
of the product. This address cannot be altered.
N Camera unit
O Lens unit (camera module)
You cannot replace the lens alone.
Name of Parts
17
About microSD Cards
This camera enables recorded videos to be saved
to the microSD card (sold separately) inserted into
the card slot.
Getting Started
Compatible microSD Cards
Make use of a microSD card with the following
specifications.
0 The microSDHC cards Class10 or higher (16
GB to 32 GB) with a guaranteed operating
temperature of 85 °C or higher
Operation checks have been performed on the
following microSD cards by connecting them to this
camera.
0 Panasonic RP-SMEB16GJK
0 Toshiba MUH-A032G
0 SanDisk SDSDQU-032G-J35A
* Not all microSD cards that meet the above
requirements are guaranteed to operate on this
camera.
Memo :
0 Do not leave the microSD cover or dome cover
open for a prolonged period of time. Dust may
enter the interior of the camera unit, causing it to
malfunction.
0 Make sure to press the [Unmount] button in the
[microSD Card Recording] before turning off the
power of the camera or removing the microSD
card,
For more details, refer to the “[microSD Card
Recording] Page” in “INSTRUCTIONS” of the
supplied CD-ROM.
0 If a microSD card for which its operation is not
verified is used, videos may not be correctly
recorded even if the recording settings are
properly specified.
0 To remove the microSD card, push the microSD
card inward slightly to disengage the lock,
followed by taking it out. The card may
sometimes pop out forcefully. Be careful not to
lose it.
0 It may be difficult to remove some microSD
cards from the slot of the camera.
0 To insert or replace a microSD card, do so after
turning off the power of the camera.
Note :
0 The microSD cards cannot be formatted on this
camera. Make use of the SD Formatter (version
3.1 or later) distributed by the SD Association to
format the microSD card, followed by inserting
the card into the camera.
The SD Formatter is available on the following
website.
https://www.sdcard.org/downloads/
18
About microSD Cards
Inserting a microSD Card
Inserting the microSD card in the wrong orientation
may damage the camera or the microSD card.
Before inserting a microSD card, ensure that the
orientation is in alignment with the mark indicated
on the card slot.
For details, refer to the following.
(A p.29 [Insert a microSD card.
(VN-H657BU)] )
(A p.33 [Insert a microSD card.
(VN-H657WPBU)] )
Estimated Recordable Time for
microSD Cards
Recordable Time
by microSD Card
Encoder’s Bit Rate Setting Capacity [Hours]
16 GB
32 GB
64 kbps, CBR
512
1023
128 kbps, CBR
256
511
256 kbps, CBR
128
255
384 kbps, CBR
85
170
512 kbps, CBR
64
127
768 kbps, CBR
42
85
1024 kbps, CBR
32
63
1536 kbps, CBR
21
42
2048 kbps, CBR
16
31
3072 kbps, CBR
10
21
3584 kbps, CBR
9
18
4096 kbps, CBR
8
15
8192 kbps, CBR
4
7
Alarm Input/Output Signal
Alarm Input Signal
Connect to alarm devices such as alarm, indicator,
light or buzzer.
0 Alarm output signal is an open collector output
insulated with photo coupler.
Memo :
0 You can select whether to set the contact to
short (Make) or open (Break) during an alarm in
the [Alarm] page of the [Advanced Settings]
page.
For more details, refer to the “[Alarm] Page” in
“INSTRUCTIONS” of the supplied CD-ROM.
Note :
0 As this terminal is polarized, be sure to connect
it such that the voltage of the OUTPUT output is
higher than that of the COM output.
0 It will be damaged if reverse voltage is supplied.
OUTPUT
22
INPUT
COM
.
Rating
Low-level terminal current : 1 mA and below
High-level terminal voltage : 3.3 V
.
COM
Rating
Max. applied voltage : DC 20 V
Max. driving current : 25 mA
Alarm Input/Output Signal
19
Getting Started
Connect to sensors such as infrared sensors, door
sensors, metal sensors and manual switches.
0 To prevent noise from entering the internal
circuit, supply non-voltage contact signal to the
alarm input signal.
Memo :
0 You can configure whether to set the alarm when
the contact is short (MAKE) or open (BREAK) in
the [Alarm] page of the [Advanced Settings]
page.
For more details, refer to the “[Alarm] Page” in
“INSTRUCTIONS” of the supplied CD-ROM.
0 Apply such that the alarm signal continues for at
least 500 ms. The alarm signal may not be
recognized if it is less than 500 ms.
Note :
0 Do not supply voltage.
Alarm Output Signal
Operating Environment
Recommended Computer
Specifications
OS
Camera Setting Requirements
: Windows 8 Pro, Windows 7
Professional (SP1), Windows XP
Professional, or Home Edition
(SP3)
: Intel Core i5 3 GHz or higher
: 2 GB and above
CPU
Memory
capacity
Free hard
: 512 MB or more
disk space
Display and : 1920 ´ 1080 pixels or higher, True
video card
Color (24 or 32 bits) VRAM 1 GB
or more recommended
Web browser : Internet Explorer Version 8.0,
Version 9.0, Version 10.0
Note :
0 Operation is not guaranteed for web browser
other than the Internet Explorer versions stated
in the recommended PC specifications.
0 The touch operation of Windows 8 is not
supported.
0 The Built-in Viewer consists of a software
component called ActiveX. The ActiveX is
usually installed when the Built-in Viewer is used
for the first time. However, installation may be
rejected depending on the anti-virus software
settings. If this occurs, change the settings of the
anti-virus software.
0 The camera image may not appear smooth at
times due to factors such as fluctuations in the
CPU and memory load, or network jitter. This is
not a malfunction.
The symptoms may improve when the camera
settings are changed.
For more details, refer to the “[Encoding] Page”
in “INSTRUCTIONS” of the supplied CD-ROM.
0 Noise may be heard in the playback sound for
some built-in sound cards on PCs.
LAN Environment
0 10BASE-T/100BASE-TX network
interconnected using devices such as an
IEEE802.3-compliant switching hub.
0 IEEE802.3at-compliant switching hub when
PoE plus is used
0 IGMPv2-compliant network when multicast is in
use.
20
Operating Environment
Network
0 Ensure that there is sufficient network
bandwidth for the data volume to be sent out by
the camera. Do not send multicast stream that
exceeds the bandwidth. If the entire bandwidth
is used by the multicast stream, control of this
camera via the network may fail.
0 Data volume to be sent by the camera varies
with the settings and number of distributions.
0 The maximum bit rate for transmission is about
40 Mbps.
0 Supports up to 20 clients at the same time.
Frame Rate and Frame Size
This products enables simultaneous encoding up
to three channels. However, the settable frame size
and frame rate combinations are subject to
restrictions.
For more details about restrictions on the
combination, refer to the “Appendix (Restrictions
during Multi-encoding)” in the “INSTRUCTIONS”
on the supplied CD-ROM.
Bit Rate of JPEG Stream
The JPEG file size per frame varies with the
encoding settings as well as the camera images.
When “AFS” is selected, encoding is performed
such that the target file size is the average size of
multiple JPEG images. When “VFS” is selected,
the quantization table during JPEG encoding will
be maintained, and the file size will increase/
decrease according to the camera images.
If the JPEG file size per frame is 120 KB, then the
total bit rate will be:
120 KB ´ 15 fps = 1800 KB/s = Approx. 14.4 Mbps
When “Multi-Encode” is selected, a different JPEG
file size can be set for each channel.
For example, when 2fps JPEG files with 30 KB file
size and 3fps JPEG file with 10 KB file size are
transmitted, then the total bit rate will be:
30 KB ´ 2 fps +10 KB ´ 3 fps = 90 KB/s = Approx.
0.72 Mbps
Bit Rate of H.264 Stream
Audio Data Size
Up to 2 stream of audio data can be sent. Up to 1
stream of audio data can be received. Each audio
data stream is 64 kbps. The size of the audio data
can be calculated using the following formula:
64 kbps ´ number of streams
The number of streams should be the total of the
number of TCP streams being sent (the number of
clients) and the number of multicast streams being
sent/received. For example, if the camera is
sending 2 streams of audio and receiving 1 stream
of audio, the data size will be as follows:
64 kbps ´ 3 = 192 kbps
Insufficient Network Bandwidth
When there is insufficient bandwidth, the number
of JPEG frames (frame rate) that the client can
acquire will decrease. Delay will also occur in the
distribution of images. In the case of H.264, noise
interference may occur and playback may fail.
Network Delay
When the client acquires JPEG via TCP, the
camera will send out data while checking the ACK
from the client at the same time. For networks with
considerable delay, data cannot be sent out until
ACK is received, and therefore the frame rate will
drop. In the case of H.264, noise interference may
occur and playback may fail.
A decrease in the frame rate due to network delays
can be eliminated by receiving data via multicast.
Network Jitter
When there is considerable network jitter, delay
time may be prolonged and the image frame rate
may drop. In the case of H.264, noise interference
may occur and playback may fail.
When acquiring images from camera via TCP,
packet loss may be recovered by TCP
transmission. When there is considerable delay in
the network, however, missing data may occur and
the image frame rate may drop. In the case of H.
264, noise interference may occur and playback
may fail.
When packet loss occurs during multicast sending
from camera, the image frame rate may drop. In the
case of H.264, noise interference may occur and
playback may fail.
List of Protocols and Port Numbers
Used by Camera
The camera uses the protocols and port numbers
listed below. Ensure that these ports are allowed
through the firewall when a firewall is to be installed.
Protocol/Port number
Purpose of use
Source
TCP/80
JPEG/H.264 acquistion,
Web Settings page, API,
audio acquisition
TCP/554
RTSP
TCP/32040
Sending alarm
TCP/49298
Audio data reception
Destination
TCP/ User-defined
Sending alarm
number
UDP/ User-defined
number
TCP/20, 21
FTP
TCP/25
Mail delivery
TCP/110
POP (Mail Delivery)
UDP/123
SNTP
UDP/161
SNMP
Operating Protocol
ONVIF
This camera supports ONVIF (Open Network
Video Interface Forum).
ONVIF is a forum that is standardizing surveillance
device network protocols.
Protocols for discovery of surveillance devices,
acquisition and modification of surveillance device
settings, and audio/video data transfer are
standardized under ONVIF.
The initial user name and password are set as
follows:
User Name : admin
Password
: jvc
This camera fulfills the ONVIF Profile S.
Network
21
Camera Setting Requirements
You can select either the Variable Bit Rate (VBR)
or Constant Bit Rate (CBR) system for H.264
stream.
When the VBR system is selected, the bit rate
varies according to the condition of the camera
images. The VBR system delivers a stable picture
quality, but forecast of the bit rate is difficult. When
the CBR system is selected, encoding is performed
at a fixed bit rate regardless of the condition of the
camera images. The picture quality varies under
the CBR system, but the bit rate can be easily
forecast.
You can specify an estimated bit rate for both VBR
and CBR. (64 kbps to 8192 kbps)
H.264 Baseline cannot be set for multiple encoders
at the same time. Only one channel can be set with
a frame size of 1280´720 or lower and a bit rate of
1.5 Mbps or lower.
Packet Loss
Images
H.264 Profiles
Selection of Languages
on Setting Pages
There is a radio button for selecting the language
at the right top corner of the setting pages, however
the language will be automatically set according to
the OS environment of your computer. If you select
“Japanese” while using an English-language OS, it
may not be correctly displayed because there is no
Japanese environment. Make sure to use the
setting page according to the language setting for
the OS of the computer in use.
0 For more details on the Settings page, refer to
“How to Open the Settings Page” in the
“INSTRUCTIONS” on the supplied CD-ROM.
.
Memo :
0 Once you have set a language, all information is
displayed in the selected language after the next
startup.
You can change the language on settings page and
“Built-in Viewer” of the camera.
Procedure
1 Open the Settings page.
0 For more details on the Settings page, refer
to “How to Open the Settings Page” in the
“INSTRUCTIONS” on the supplied
CD-ROM.
2 Click [Download] button on the
[Maintenance] page.
3 Save “language.ini” file to the
appropriate folder in the computer.
4 Edit the downloaded “language.ini”
file using Notepad or general purpose
text editor.
0 Current texts are described after “=”. Change
them to desired text.
0 You can write comments after the “;”.
Comments are annotations for each line and
all the text from the “;” to the end of the line
is ignored.
0 Maximum number of texts in one line is 126
bytes.
0 Save the file after editing. Do not change the
file name.
0 Western European language (ISO-8859-1)
is supported. Multi byte character set is not
supported.
5 Click “Browse...” button on the
Maintenance page and select
“language.ini” file which you edited.
6 Click [Upload] button on the
Maintenance page.
7 Select “Custom”, then click [Apply]
button on the Maintenance page.
0 Language is replaced after reloading the
[Maintenance] page. When language is not
replaced, please reload the [Maintenance]
page again.
0 For more details, refer to “Language File” on the
“[Maintenance] Page” in the “INSTRUCTIONS”
on the supplied CD-ROM.
.
Camera Setting Requirements
The camera supports both the H.264 Baseline
Profile and H.264 High Profile standards.
High Profiles can maintain high image quality with
a low bit rate, but as the decoder needs to support
High Profiles, the processing load on the decoder
becomes heavier.
Compared to High Profiles, Baseline Profile offers
lower compression performance, but the
processing load on the decoder will be reduced.
Selecting High Profiles is recommended if the
decoder has sufficient processing ability.
Uploading and Downloading of the
Language File
22
Images
Pages Available to Each
User
Top Menu
[Advanced
Settings]
Enter User Name and Password
Memo :
0 For more details on accessing the camera from
Internet Explorer, refer to “How to Open the
Settings Page” in the “INSTRUCTIONS” on the
supplied CD-ROM.
Pages that Users Have Access
operator
Top Menu
[Basic Setting2]
[Advanced
Settings]
Restrictions are placed on the pages that users
have access. In addition, links on the setting pages
are also displayed according to the access rights
of the user.
Memo :
0 For details and a list of the pages, refer to
“Built-in Viewer Menu List” in the
“INSTRUCTIONS” on the supplied CD-ROM.
admin
Top Menu
[Basic Setting1]
[Basic Setting2]
[Advanced
Settings]
Sub Menu
[Network]
[Time]
[Camera]
[Encode]
[Camera]
[Encoding]
[Audio]
[Alarm]
[Alarm Environment]
[FTP Recording]
Camera Setting Requirements
User name and password entry will be required
when you access the camera.
There are three access authorization levels to the
camera. The factory settings are as follows.
0 admin
All operations and setting changes are allowed.
(Default Password: “jvc”)
0 operator
The following items cannot be operated, and
setting changes are not permitted. [Basic
Setting1], [Network], [Protocol], [Access
Restrictions], [Time], [Password],
[Maintenance]
(Default Password: “jvc”)
0 user
Viewing of images and some operations are
permitted.
(Default Password: “jvc”)
Sub Menu
[PTZ]
[Auto Patrol 0 to 2]
[Privacy Mask]
[Motion Detection]
[Audio Detection]
[Tampering Detection]
[Network]
[Protocol]
[Multicast]
[Access Restrictions]
[Time]
[Password]
[Maintenance]
[Miscellaneous]
[Operation]
[Settings]
[Position List]
[Patrol Settings 0 to 2]
Sub Menu
[Camera]
[Encode]
[Camera]
[Encoding]
[Audio]
[Alarm]
[Alarm Environment]
[FTP Recording]
[PTZ]
[Auto Patrol 0 to 2]
[Privacy Mask]
[Motion Detection]
[Audio Detection]
[Tampering Detection]
[Multicast]
[Miscellaneous]
[Operation]
[Settings]
[Position List]
[Patrol Settings 0 to 2]
user
Top Menu
[Advanced
Settings]
Sub Menu
[Miscellaneous]
Pages Available to Each User
23
Installation and Connection
Preparations (VN-H657BU)
2 Remove the ceiling mount section
from the camera unit.
0 The ceiling mount section is attached to the
camera unit during packaging of the product.
Before installing the camera, remove the
ceiling mount section from the camera unit.
0 Be sure to put on protective glasses to protect your
eyes from falling objects when mounting the
camera.
0 The fall prevention wire (for ceiling) is not
supplied. Please purchase the fall prevention
wire separately beforehand.
A
Camera fixing
lock knob
(x2)
Φ80
Fall-prevention
Wire
(for ceiling)
LAN cable
Ceiling mount
Camera
A Release the locks by sliding them in the
direction indicated by the arrows
B Push the lock knobs inward from both the left
and right directions as indicated by the two
arrows.
(If the camera fixing lock knob is too stiff, push
the knob hard while pressing the edge of the
camera unit (A in the diagram) against the table
you are using.)
C Lift the camera unit upward to detach.
3 Remove the terminal cover.
0 Loosen the two screws on the ceiling mount
section and remove the terminal cover.
Power cable
Audio Cable
Alarm signal
cable
Terminal cover
.
Note :
0 Mount the fall-prevention wire (for ceiling) to a
location that has sufficient strength.
24
Table etc
.
(Φ80 mm) for the connection cables to
thread behind the ceiling.
0 If necessary, also open a screw hole to
mount the ceiling mount section to the
ceiling. In this case, align the “DFRONT
mark” of the template in the direction where
the camera faces front and open the screw
hole.
0 Pull out from the ceiling the fall prevention
wire (for ceiling), power cable, LAN cable,
alarm signal cable, audio cable, etc. that
were mounted to the ceiling slab.
.
Mounting the Camera
1 Make holes on the ceiling (use the
provided template) and pull out the
cables from the holes.
0 Use the provided template to make a hole
Installation and Connection Preparations (VN-H657BU)
4 Mount the fall prevention wire (for
ceiling; to connect the ceiling mount
section to the ceiling).
Fall-prevention
Wire (for ceiling)
6 mm
5 Connect the power cable.
0 To supply power from an AC 24 V power
supply, connect a power cable.
0 To supply power via PoE plus, you do not
need to connect a power cable. Go to the
next step.
(A p.26 [Connect the LAN cable.] )
Fall-prevention Wire
(for ceiling)
6 mm and below
Power cable
Φ9 mm and below
To AC 24 V
terminal
Power cord for connecting to AC 24 V
(Reference value)
Conductor Diameter
(mm)
Φ1.0 and above
Φ1.6 and above
Φ2.0 and above
Φ2.6 and above
Maximum connection
distance (m)
40
130
200
350
Memo :
0 The default IP address setting is 192.168.0.2.
Note :
0 For safety reasons, turn on the power only after
ensuring that all the connections are in place.
0 If power is supplied from both power cable and
LAN cable, priority will be given to the power
supply from the power cable.
0 If multiple cameras are turned on
simultaneously in the same LAN environment,
access attempts may fail due to IP address
duplication. Set up an IP address by either using
the JVC-VN-IP SettingTool (included on the
supplied CD-ROM) or turning the power supply
of each camera on separately to avoid
duplication.
Installation and Connection Preparations (VN-H657BU)
25
Mounting the Camera
Note :
0 Take note of the length, strength, pull and
material (insulation) of the fall prevention wire
(for ceiling) and use one with a wire strength of
more than 20 kg.
0 The inner diameter of the ring section of the fall
prevention wire mounted on the camera should
be Φ4 mm and above and Φ5.5 mm and below,
and the outer diameter should be Φ9 mm and
below.
0 The thickness of the screw head and the wire
(including the washer) should be 6 mm and
below. If it is more than 6 mm, the screw will
touch the ceiling and the camera cannot be
installed horizontally.
0 Use M4 fixing screws.
Memo :
0 The wire should be insulated from the ceiling
structure. If the ceiling structure is metal and
insulation is not provided between the camera
and the ceiling structure, image noise may
occur.
.
.
Φ4 to 5.5 mm
Caution
devices, such as a sensor or buzzer.
0 For information on the pin number and signal
name of the alarm signal, refer to the
following.
(A p.15 [List of Alarm Signal Terminal Signals] )
0 Fore more details on alarm input/output,
refer to the following.
(A p.19 [Alarm Input/Output Signal] )
D
C
A
4
6 Connect the LAN cable.
D
m
m
B
A
Alarm signal
terminal
Screw terminal
Alarm signal cable
.
LAN cable
[10BASE-T/
100BASE-TX]
LAN cable
connection
terminal
0 Connect the camera to a hub or computer
.
Mounting the Camera
To supply power to this product, make use of AC
24 V 50 Hz/60 Hz or PoE Plus (IEEE802.3at
Type2). Make use of the correct voltage.
Be sure to use an AC 24 V supply that is isolated
from the primary power supply circuit.
Supplying a power beyond the rated value may
result in failures, smoke or fire. If the camera
breaks down, turn off the power and contact your
dealer immediately.
When a power beyond the rated value is
supplied, the internal components may be
damaged even if no abnormality is found on the
appearance and operation of the camera.
Please contact your dealer immediately for
servicing (charged separately).
7 Connect the alarm signal cable to the
alarm signal terminal.
0 Connect the alarm signal terminal to external
using a LAN cable.
0 When connecting to a hub: Make use of a
straight cable.
0 When connecting to a computer: Make use
of a cross cable.
LAN cable to use
0 STP (Recommended shield cable)
0 Length of 100 m or shorter
0 Category 5e and above
Note :
0 Cross cables cannot be used with some
computers. When connecting the camera
directly to a computer, check the computer’s
LAN specifications in advance.
26
A Loosen screws on both sides of the screw
terminal with a flathead screwdriver, and
remove the screw terminal.
Memo :
0 You can remove the screw terminal easily by
inserting the tip of the screwdriver into the slit of
the screw terminal.
B Peel off about 4 mm of the alarm signal cable
covering, and insert the cable into the screw
terminal.
C Turn the screws at the side to secure the alarm
signal cable.
D When the alarm signal cable is secured, return
the screw terminal that was removed in A to its
original position.
Alarm signal cable to use
0 Length of 50 m or shorter
0 UL1007, UL1015 or equivalent products
0 AWG#22 to AWG#18 or equivalent
products
Note :
0 Noises from an external source may cause the
camera to malfunction even when the cable
used is within 50 m. In this case, move the cable
away from the noise source.
Installation and Connection Preparations (VN-H657BU)
8 Connect the audio cable
0 Get ready a separate cable for connecting to
the audio device.
10 Mount the terminal cover.
0 Return the terminal cover that was removed
in step 3 to its original position. The direction
to pull out the cables changes according to
the mounting method of the camera.
Pulling out the cables from the side
0 After connecting the audio cable (supplied)
.
Terminal cover
Pulling out the cables from the top
Fall prevention wire
(To go under the terminal cover)
Terminal
cover
To Mic/Speaker
.
Audio
Cable
.
Audio
terminal
Cable for connecting to the audio device
(microphone input/line output)
0 Shielded cable recommended
0 Length of 5 m or shorter recommended
Note :
0 Be sure to mount the terminal cover to prevent
foreign objects or dust from entering.
0 When pulling out the cables from the top, make
sure the fall prevention wire go under the
terminal cover and pull it out together with the
other cables.
0 When pulling out the cables from the side,
remove the cable cover of the camera.
Cable cover
9 After connection of the cables is
complete, bundle them with a wire
clamp (supplied).
Wire clamp fixing
hole
Tie here
.
Note :
0 When connecting the audio cable (supplied) to
the audio terminal, pay attention to the direction
of the connector.
Preparation for installation and connection is
now complete. Next, mount the camera unit.
(A p.28 [Mounting the Camera
(VN-H657BU)] )
.
Wire clamp
(suppiled)
Note :
0 To prevent the cables from tangling and coming
off, be sure to thread a wire clamp through the
wire clamp fixing hole to tie the cables.
Installation and Connection Preparations (VN-H657BU)
27
Mounting the Camera
to the audio terminal of the camera, connect
the cable of the audio equipment with the
supplied audio cable by soldering or
crimping, and wrap the joint with insulation
tape.
0 Audio cable (brown/white) (mic input):
Connect with the cable from devices such as
a capacitor microphone that supports plug-in
power.
0 Audio cable (black/white) (line output):
Connect with the cable from devices such as
speakers with a built-in amplifier.
0 For information on the color and signal name
of the audio cable, refer to the following.
(A p.15 [List of Audio Cable Signals] )
Mounting the Camera
(VN-H657BU)
1 With the FRONT mark (D) facing the
shooting direction, secure the ceiling
mount section to the ceiling.
0 Ensure that the connection cables are not
caught in between and secure the ceiling
mount section to the ceiling with 3 screws.
Memo :
0 Always use three screws and mount securely.
0 Tighten the screws again during maintenance
just to be safe.
0 The plastic parts on the ceiling fixing holes of the
ceiling mount section act as an insulation
between the ceiling mount section and the
ceiling structure. If the ceiling structure is metal
and insulation is not provided between the
camera and the ceiling structure, image noise
may occur. Be sure to provide insulation.
2 Remove the tape, lens cap, and
packing sheet from the lens section of
the camera.
Mounting the Camera
Front of the camera
Packing sheet
DFRONT
mark
M4x3
(Wooden screws: Φ4.1)
25 mm and above
Tape
Lens cap
.
5 mm and below
28
Mounting the Camera (VN-H657BU)
Camera
.
Note :
0 Use M4 fixing screws and bolts.
0 Use Φ4.1 wooden screws.
0 The length of the screws should be 25 mm
(1inch) and above.
0 Place and install the product horizontally. The
camera will not operate properly if it is slanted.
0 The screw head should be 5 mm and below. If
the ceiling structure is metal, image noise may
occur.
0 Do not use screws for which the screw head is
embedded after fastening. (e.g. flat countersunk
head screws). Otherwise, the insulating resin
part may be damaged, thus preventing proper
insulation.
3 Insert a microSD card. (VN-H657BU)
0 Get ready a formatted microSD card in
advance.
Refer to the following page for the types of
microSD cards compatible with this camera.
(A p.18 [Compatible microSD Cards] )
C Turn the lever by 90 ° in the clockwise direction
to attach the microSD cover.
0 To attach the microSD cover, attach the tab,
followed by pushing it in the direction of the
arrow.
microSD Card
Slot
Lever
Lever
microSD cover
microSD cover
.
.
Tab
A Remove the microSD cover by lifting the part
indicated by A in the direction of the arrow.
0 If it is hard to remove the microSD cover,
press an object such as a flathead
screwdriver against the tab to remove it.
A
Sensor plate
microSD cover
Tab
.
Flathead Screwdriver, etc.
B Turn the lever by 90 ° in the anti-clockwise
direction, and insert the microSD card into the
microSD card slot.
0 Align the orientation of the microSD card with
the insertion mark, and insert it all the way in
until it clicks into place.
Insertion Mark
microSD Card Slot
Lever
microSD
Card
.
Insertion Mark
Memo :
0 The lens unit (camera module) may turn easily.
Keep it in position using your hand without
touching the lens.
0 To remove the microSD card, follow the same
steps during insertion to remove the microSD
cover and take out the card.
Pushing the microSD card inward ejects it.
Note :
0 To insert or replace a microSD card, do so after
turning off the power of the camera.
While writing to the microSD card is in progress,
turning off the power or removing the card may
damage the data stored inside it.
0 Before removing the microSD card, press the
[Unmount] button on the [microSD Card
Recording] Page to unmount it.
For more details, refer to “[microSD Card]” on
the [microSD Card Recording] Page in the
“INSTRUCTIONS” on the supplied CD-ROM.
0 When removing the microSD cover or the
microSD card, exercise care to prevent injury
caused by the tools or metal around the microSD
cover.
0 When removing or attaching the microSD cover,
pay attention not to scratch the sensor plate, or
cause it to deform with excessive force.
0 When removing the microSD card from the card
slot, it may sometimes pop out forcefully. Be
careful not to lose it.
0 When inserting or replacing a microSD card, be
careful not to drop the microSD cover or
microSD card.
Mounting the Camera (VN-H657BU)
29
Mounting the Camera
Sensor plate
4 Mount the dome cover to the camera.
Caution
A Check that the dome cover and lens are free
from dirt.
0 The camera may fall if the fall prevention
wire is not connected. Be sure to connect
the fall prevention wire.
0 For safety purposes, do not leave the fall
prevention wire dangling by the camera.
B Turn the dome cover in a clockwise direction to
mount.
6 Mount the camera and check the
camera lock knob.
0 Align the “D mark (blue)/(red)” inside the
Mounting the Camera
camera with the “D mark (blue)/(red)” on the
ceiling mount section.
0 Mount the camera securely by inserting it
into the ceiling mount section until you hear
a click sound.
0 If the camera is mounted on securely, the
camera fixing lock knobs (x2) will stick out a
little.
Dome cover
Fall prevention wire
fixing bracket
5
.
Camera
5 Mount the fall prevention wire to the
camera (for connecting the ceiling
mount section to the camera).
0 Mount the fall prevention wire, which is
attached to the camera, to the fall prevention
wire fixing bracket of the ceiling mount
section.
30
Mounting the Camera (VN-H657BU)
D mark (red)
D mark
(blue)
Fall-prevention
Wire on Camera
Check the knob.
During
mounting
6
After
mounting
.
Note :
0 The dome cover is an optical part. Handle with
care.
0 Prevent any dirt or foreign object from entering
when mounting the dome cover.
0 Tighten the dome cover securely.
0 Be sure to turn the dome cover until it stops and
tighten securely. Make sure that the dome cover
is not slanted.
0 Do not over-rotate the dome cover. This may
damage the dome cover.
Memo :
0 If it is difficult to screw on the dome cover, turn it
in an anticlockwise direction until you hear a
click sound, then turn it in a clockwise direction.
It will screw on smoothly.
Note :
0 Before mounting the camera, check that the
camera fixing lock knobs are not locked (i.e.,
lock knobs are on top). The camera cannot be
mounted if the lock knobs are locked.
0 When pulling out the cables from the side,
remove the cable cover of the camera.
(A p.27 [Pulling out the cables from the side] )
7 Lock the two camera fixing lock knobs,
and peel off the dome cover protection
sheet.
0 When the camera is mounted on the ceiling
mount section, lower the camera fixing lock
knobs (x2) in the direction of the arrow and
secure the camera such that it does not fall
off.
0 After installation is complete, peel off the
dome cover protection sheet.
Dome cover
protective sheet
Be sure to put on protective glasses to protect your
eyes from falling objects when mounting the
camera.
Setting Up the Wall
1 Make a hole in the wall.
0 Make a hole (Φ45 mm) for the connecting
cables to pass through.
Note :
0 Check the strength of the wall. A less firm wall
may cause the unit to fall.
2 Install the anchor bolts for mounting
the camera.
0 Install 4 anchor bolts (M8 ´ 35 mm and
above) to mount the camera.
3 Install the anchor bolt for mounting the
fall prevention wire.
0 Install the anchor bolt to mount the fall
.
prevention wire 30 mm below the center of
the upper two anchor bolts that are used to
mount the camera.
Caution
0 The camera may fall if the camera fixing lock
152
126
knobs (x2) are not locked. Be sure to check
that the lock knobs are firmly locked.
0 Improper mounting may cause the camera
to fall off. After mounting, check that the
camera is mounted securely.
12
Installation of the camera is complete. Next, set
the IP address of the camera.
(A p.38 [IP Address Setting Procedure] )
45
20
Φ
Removing the Camera
Anchor bolt to
mount the fall
prevention wire
Anchor bolts to
mount the camera
.
1 Release the lock by sliding the camera
fixing lock knobs toward the ceiling.
2 Press the two camera fixing lock
knobs from both the left and right
sides to remove the camera unit.
3 Remove the fall prevention wire by
performing the mounting procedures
in the reverse sequence.
60
176
213
30
63
Mounting the Camera (VN-H657BU)
31
Mounting the Camera
Camera
fixing lock
knob (x2)
Installation and
Connection Preparations
(VN-H657WPBU)
4 Pull the cables from the hole in the
wall.
0 Pull the power cable, LAN cable, alarm
signal cable, and audio cable from the wall.
LAN cable
Power cable
Alarm signal
cable
.
Audio Cable
3 Insert the silica gels.
0 Be sure to insert the provided silica gels in
Setting Up the Camera
Clamp
1 Remove the dome cover.
0 Loosen the screws (x4) and remove the
dome cover from the camera.
Dome cover
Heater
Heater
Screw
Silica gel
x3
Fasten the silica gels firmly
with the clamp
Clamp
Tape
Heater ON/OFF
switch
OFF
Lens cap
.
.
2 Remove the lens cap and tape used
during transporting.
Memo :
0 During reconnection or re-installation after
repair or maintenance, make sure to replace the
silica gels with new ones.
0 Consult your dealer on the replacement
procedures. Use the silica gel with a service part
number of LW40500-001A for the part to be
replaced.
Note :
0 If silica gel is not inserted, the camera lens and
dome cover may turn foggy, and the camera
image may not turn out clear.
0 When installing on a rainy day, ensure that
raindrops do not enter the interior.
.
Mounting the Camera
the position as shown in the diagram.
A Loosen the screw and lift up the clamp.
B Take out three silica gels from the aluminum
bag, and insert them into the back of the heater
(as shown in the diagram).
0 After inserting the silica gels, check that they
are not touching the heater.
C Fix the silica gels firmly with the clamp, and
fasten the screw.
0 Turn the clamp until the silica gels are
secured, followed by tightening the screw.
Memo :
0 When installing the heater at an unrequired
location, turn off the ON/OFF switch of the
heater.
32
Installation and Connection Preparations (VN-H657WPBU)
4 Insert a microSD card.
(VN-H657WPBU)
0 Get ready a formatted microSD card in
advance.
Refer to the following page for the types of
microSD cards compatible with this camera.
(A p.18 [Compatible microSD Cards] )
C Turn the lever by 90 ° in the clockwise direction
to attach the microSD cover.
0 To attach the microSD cover, attach the tab,
followed by pushing it in the direction of the
arrow.
Lever
microSD cover
Lever
Tab
.
microSD
Card Slot
A Remove the microSD cover by lifting the part
indicated by A in the direction of the arrow.
0 If it is hard to remove the microSD cover,
press an object such as a flathead
screwdriver against the tab to remove it.
A
Sensor plate
microSD cover
Tab
.
Flathead Screwdriver, etc.
B Turn the lever by 90 ° in the anti-clockwise
direction, and insert the microSD card into the
microSD card slot.
0 Align the orientation of the microSD card with
the insertion mark, and insert it all the way in
until it clicks into place.
Insertion Mark
microSD Card Slot
Lever
microSD
Card
.
microSD cover
Memo :
0 The lens unit (camera module) may turn easily.
Keep it in position using your hand without
touching the lens.
0 To remove the microSD card, follow the same
steps during insertion to remove the microSD
cover and take out the card.
Pushing the microSD card inward ejects it.
Note :
0 To insert or replace a microSD card, do so after
turning off the power of the camera.
While writing to the microSD card is in progress,
turning off the power or removing the card may
damage the data stored inside it.
0 Before removing the microSD card, press the
[Unmount] button on the [microSD Card
Recording] Page to unmount it.
For more details, refer to “[microSD Card]” on
the [microSD Card Recording] Page in the
“INSTRUCTIONS” on the supplied CD-ROM.
0 When removing the microSD cover or the
microSD card, exercise care to prevent injury
caused by the tools or metal around the microSD
cover.
0 When removing or attaching the microSD cover,
pay attention not to scratch the sensor plate, or
cause it to deform with excessive force.
0 When removing the microSD card from the card
slot, it may sometimes pop out forcefully. Be
careful not to lose it.
0 When inserting or replacing a microSD card, be
careful not to drop the microSD cover or
microSD card.
.
Insertion Mark
Installation and Connection Preparations (VN-H657WPBU)
33
Mounting the Camera
Sensor plate
5 Mount the dome cover to the camera.
0 Use the screws (x4) to mount the dome cover
to the camera. When installing the dome
cover, make use of the three catches and the
center mark of the cover as a guide. Install
such that the central mark appears above the
JVC mark of the camera.
Position alignment catches (x3)
7 Pull out the cables from the cable
connection hole.
0 Pull out the cables (except the fall prevention
wire) of the camera from the cable
connection hole.
Preparation for installation and connection is
now complete. Next, mount the camera unit.
(A p.35 [Mounting the Camera
(VN-H657WPBU)] )
.
Note :
0 Check that there is no dirt or dust inside the
dome cover before mounting.
0 When installing on a rainy day, ensure that
raindrops do not enter the interior.
0 When mounting the dome cover, temporarily
secure the four screws and then tighten.
0 As a guide, tighten the screws to 0.5 N·m to
1 N·m (5 kgf·cm to 10 kgf·cm). If the screws are
insufficiently tightened, the dome cover may fog
due to moisture penetration.
6 Remove the cable connection cap.
0 Remove the cap on the arm of the camera.
Cable
connection cap
.
Mounting the Camera
Center
mark
(facing the JVC mark)
34
Installation and Connection Preparations (VN-H657WPBU)
Mounting the Camera
(VN-H657WPBU)
Solder welding or
crimping
1 Mount the fall prevention wire.
0 Mount the fall prevention wire of the camera
to the fall prevention wire anchor bolt that
was installed earlier.
0 Secure the fall prevention wire tightly with a
nut and washer.
bolts that were installed earlier.
0 Secure the camera tightly with a nut and
washer.
Arm
Nut
Washer
.
Fall
prevention
wire
Note :
0 This product weighs approximately 5.6 kg.
Mount the camera while paying careful attention
to prevent it from falling.
0 For your safety, hold the arm section during
installation.
0 After installing, paint the nuts and washers to
prevent corrosion.
4 Connect the power cable.
0 To supply power from an AC 24 V power
To Power Supply
.
Wind the waterproof tape (adhesive)
Power cord for connecting to AC 24 V
(Reference value)
Conductor Diameter
(mm)
Φ1.0 and above
Φ1.6 and above
Φ2.0 and above
Φ2.6 and above
Maximum connection
distance (m)
20
60
100
180
Memo :
0 The default IP address setting is 192.168.0.2.
Note :
0 For safety reasons, turn on the power only after
ensuring that all the connections are in place.
0 If power is supplied from both power cable and
LAN cable, priority will be given to the power
supply from the power cable.
0 If multiple cameras are turned on
simultaneously in the same LAN environment,
access attempts may fail due to IP address
duplication. Set up an IP address by either using
the JVC-VN-IP SettingTool (included on the
supplied CD-ROM) or turning the power supply
of each camera on separately to avoid
duplication.
supply, connect a power cable.
0 To supply power via PoE plus, you do not
need to connect a power cable. Go to the
next step.
(A p.36 [Connect the LAN cable.] )
0 After connecting the power cable, wind the
waterproof tape (adhesive).
0 After connecting, push the power cable into
the arm of the camera.
Mounting the Camera (VN-H657WPBU)
35
Mounting the Camera
2 Run the cables (from the wall) through
the cable connection hole.
3 Mount the camera to the wall.
0 Mount the camera to the camera anchor
Insulating tape
6 Connect the alarm signal cable.
0 Connect the alarm signal cable to external
Caution
devices, such as a sensor or buzzer.
0 For information on the color and signal name
of the alarm signal cable, refer to the
following.
(A p.16 [List of Alarm Signal Cable Signals] )
0 Fore more details on alarm input/output,
refer to the following.
(A p.19 [Alarm Input/Output Signal] )
0 After connecting the alarm signal cable, wind
the waterproof tape (adhesive).
0 After connecting, push the alarm signal
cable into the arm of the camera.
5 Connect the LAN cable.
0 Connect the hub or computer to the LAN
cable connector of the camera with a LAN
cable.
0 When connecting to a hub: Make use of a
straight cable.
0 When connecting to a computer: Make use
of a cross cable.
0 Wind the connector section with waterproof
tape (adhesive) and push the LAN cable into
the arm of the camera.
Solder welding or
crimping
Wind the
waterproof tape
(adhesive)
Insulating tape
.
Arm
Alarm signal cable to use
0 Length of 50 m or shorter
0 UL1007, UL1015 or equivalent products
0 AWG#22 to AWG#18 or equivalent
products
LAN Cable
Connector
Wind the waterproof
tape (adhesive)
.
Mounting the Camera
To supply power to this product, make use of AC
24 V 50 Hz/60 Hz or PoE Plus (IEEE802.3at
Type2). Make use of the correct voltage.
Be sure to use an AC 24 V supply that is isolated
from the primary power supply circuit.
Supplying a power beyond the rated value may
result in failures, smoke or fire. If the camera
breaks down, turn off the power and contact your
dealer immediately.
When a power beyond the rated value is
supplied, the internal components may be
damaged even if no abnormality is found on the
appearance and operation of the camera.
Please contact your dealer immediately for
servicing (charged separately).
LAN cable to use
0 STP (Recommended shield cable)
0 Length of 100 m or shorter
0 Category 5e and above
Note :
0 Connect to an AC 24 V power supply when using
the VN-H657WPBU in an environment below
-10 °C. When power is supplied using PoE Plus,
the heater will not work.
0 Cross cables cannot be used with some
computers. When connecting the camera
directly to a computer, check the computer’s
LAN specifications in advance.
36
Mounting the Camera (VN-H657WPBU)
Note :
0 For cables that are not used, be sure to wrap the
ends individually with waterproof tape
(adhesive) to ensure that waterproof treatment
is performed.
0 For safety reasons, turn on the power only after
ensuring that all the connections are in place.
0 Noises from an external source may cause the
camera to malfunction even when the cable
used is within 50 m. In this case, move the cable
away from the noise source.
the audio device.
0 Connect the cable of the audio equipment
Waterproof
treatment
(x4)
Cap
Waterproof
treatment
Note :
0 Ensure that waterproof treatment is performed.
Otherwise, the camera may malfunction due to
rain water seepage.
0 Use GE silicon or other similar product for the
sealing material.
9 Remove the dome cover protective
sheet.
Solder welding or
crimping
Insulating
tape
Protective
sheet
Cable for connecting to the audio device
(microphone input/line output)
0 Shielded cable recommended
0 Length of 5 m or shorter recommended
Note :
0 For cables that are not used, be sure to wrap the
ends individually with waterproof tape
(adhesive) to ensure that waterproof treatment
is performed.
0 For safety reasons, turn on the power only after
ensuring that all the connections are in place.
.
.
Wind the
waterproof tape
(adhesive)
Installation of the camera is complete. Next, set
the IP address of the camera.
(A p.38 [IP Address Setting Procedure] )
Removing the Camera
1 Remove the waterproof sealants (GE
silicon) for sealing the cable
connection hole, areas around the
camera’s mounting surface, and the
four anchor bolt fasteners .
2 Remove the cable connection cap, and
take out the cables.
3 Remove the cables, and dismantle the
camera from the wall.
Mounting the Camera (VN-H657WPBU)
37
Mounting the Camera
with the audio cable of the camera by
soldering or crimping.
0 Audio cable (white/white) (mic input):
Connect with the cable from devices such as
a capacitor microphone that supports plug-in
power.
0 Audio cable (light green/light green) (line
output):
Connect with the cable from devices such as
speakers with a built-in amplifier.
0 For information on the color and signal name
of the audio cable, refer to the following.
(A p.16 [VN-H657WPBU] )
0 Connect the audio cable, followed by
winding the waterproof tape (adhesive).
0 After connecting, push the audio cable into
the arm of the camera.
8 Attach the cap, and seal the cable
connection hole and areas around the
camera’s mounting surface and the
four anchor bolt fasteners with a
waterproof sealant (GE silicon).
.
7 Connect the audio cable
0 Get ready a separate cable for connecting to
IP Address Setting
Procedure
* This item is described basically for Windows 7/
Internet Explorer 8.0.
Follow the procedure below to configure the IP
address of the camera.
[Step1 Set the IP Address of the Computer
for Configuring the Camera Settings] p.38
Set the IP address of the computer for
configuring the camera settings.
.
IP Address Settings
[Step2 Internet Explorer Setting] p.39
Configure the Internet Explorer settings in order
to establish connection between the computer
and the camera.
.
[Step3 Connecting the Camera to the
Computer] p.40
Connect the computer to the camera.
.
[Step4 IP Address Setting for the
Camera] p.41
Set the [IP Setting] item on the [Basic Setting1]
screen to “DHCP Disable” or “DHCP Enable”.
Note :
0 Do not reset the camera and do not turn the
power supply off immediately after you have
changed the settings. Otherwise, your settings
will be lost and the camera may returned to the
factory defaults.
38
IP Address Setting Procedure
Step1 Set the IP Address
of the Computer for
Configuring the Camera
Settings
The camera is set to “DHCP Disable” (the DHCP
client function is Off) by default. The camera is first
started up using the following IP address. Set the
IP address of the PC correctly so that you can
communicate with the following.
(For example, set the IP address to 192.168.0.100
and the subnet mask to 255.255.255.0.)
Note :
0 If multiple cameras are turned on
simultaneously in the same LAN environment,
access attempts may fail due to IP address
duplication. Set up an IP address by either using
the JVC-VN-IP SettingTool (included on the
supplied CD-ROM) or turning the power supply
of each camera on separately to avoid
duplication.
IP address of the camera (default)
IP address
: 192.168.0.2
Subnet mask
: 255.255.255.0
Default gateway : None
Step2 Internet Explorer
Setting
Select [Enable].
A Select in the sequence of [Tools]-[Internet
Options]-[Connections]-[LAN Settings].
B From the [Local Area Network (LAN) Settings]
window, select [Proxy server] and uncheck the
[Use a proxy server for your LAN] box.
.
1 Launch the Internet Explorer on the
computer.
2 When proxy settings are enabled in
the Internet Explorer, follow the steps
below to disable the proxy of the
Internet Explorer.
4 If ActiveX controls and plug-ins of
Internet Explorer are disabled, follow
the steps shown below to enable them.
B Select the [Custom Level] button and open the
[Security Settings] window.
.
Deselect the
check.
C Set all options of [ActiveX controls and
plug-ins] to [Enable].
Also, select [Miscellaneous] and set [Allow
Script-initiated windows without size or position
constraints] to [Enable].
3 If the active script of the Internet
Explorer is disabled, follow the steps
below to enable it.
Select [Enable].
A Select [Trusted sites] under [Tools]-[Internet
Options]-[Security].
C Add the URL of the camera to the zone. If you
use the camera with factory defaults, add the
following URL to the zone.
http://192.168.0.2
D Select [Trusted sites] in [Tools]-[Internet
Options]-[Security], and click [Custom Level].
.
B Click the [Trusted sites] button, and uncheck the
[Require server verification (https:) for all sites
in this zone] box.
E From the [Security Settings] window, select
[Enable] in [Scripting]-[Active scripting].
Step2 Internet Explorer Setting
39
IP Address Settings
A Click [Trusted sites] under [Tools]-[Internet
Options]-[Security].
5 Disable pop-up block.
Connection of the camera cannot be
established when pop-up block in the Internet
Explorer is set to “Enable”. Follow the steps
below to set the pop-up block to “Disable”.
A Selecting [Tools]-[Pop-up Blocker]-[Turn Off
Pop-up Blocker] permits all sites.
Step3 Connecting the
Camera to the Computer
1 Launch the Internet Explorer.
A
B To permit only specific sites, such as that for this
product, select [Tools]-[Pop-up Blocker]-[Turn
on Pop-up Blocker].
A Enter the IP address of the camera (for example,
the factory default of [http://192.168.0.2]).
B Click [N].
Memo :
0 If the proxy server settings for access to the
Internet via the Internet Explorer is enabled, you
may not be able to specify the IP address
directly. In this case, change the proxy settings
of the Internet Explorer.
0 You can open the [Basic Setting1] page without
going through the Built-in Viewer by entering the
following URL address of the [Basic Setting1]
page in the address field of Internet Explorer.
http://192.168.0.2/cgi-bin/display.cgi?
basicmenu1.html
0 After the [Security Settings] screen appears,
click the [YES] button to proceed.
2 Enter the user name and password
(login as “admin”).
A
B
C
.
IP Address Settings
6 If plug-in tools are installed in the
Internet Explorer, disable the pop-up
block function of these plug-in tools as
well.
.
C Select [Tools]-[Pop-up Blocker]-[Pop-up
Blocker Settings] to open the [Pop-up Blocker
Settings] window. In the opened window, add
the address of the camera as a permitted web
site address.
B
A Enter the user name. (default password is
“admin”)
B Enter a password. (default password is “jvc”)
C Click OK.
40
Step2 Internet Explorer Setting
Memo :
0 After the [Security Information] screen appears,
click the [YES] button to proceed.
3 Install the camera’s Built-in Viewer.
0 When displaying the Built-in Viewer on the
Step4 IP Address Setting
for the Camera
1 Click [Details] of Built-in Viewer.
Internet Explorer for the first time, the plug-in
software of the Built-in Viewer is downloaded
from the camera and installed on the PC.
When the installation screen of the Built-in
Viewer (IntegratedViewer.cab add-on)
appears, install it according to the
instructions displayed.
0 After installation is complete, the video on
the camera is displayed.
2 The [Basic Setting1] screen appears.
.
C
IP address settings cannot be changed by
accessing via a computer when the IP address
of the camera is unknown. You can use the
following method to identify the IP address.
0 Access the [TOOL_E] folder of the supplied
CD-ROM disk, and search for the camera in
the LAN using the “JVC-VN-SearchTool” of
this folder.
* For details about the [JVC-VN-SearchTool],
please read through the Readme file in the
[TOOL_E] folder.
Memo :
0 This camera will perform the initial operation of
pan/tilt/zoom upon powering on. It takes about
90 seconds before the initial operation starts.
This is not a malfunction.
0 The settings required for running the Built-in
Viewer on the PC are stored in cookies.
0 Settings that are stored in cookies are
information related to the operation of the
Built-in Viewer, such as the number of the
encoder to be displayed and whether the display
size is set to a specified or variable size. Settings
related to camera operation are not stored in
cookies.
A
B
.
When the IP address of the camera is
unknown
A Specify the [Network].
0 When selecting “DHCP Disable”:
Select “DHCP Disable” for the [Network] option.
Then, enter required values in [IP Address],
[Subnet Mask], and [Default Gateway].
0 When selecting “DHCP Enable”:
The default setting is “DHCP Disable” (DHCP
client function is disabled). To assign an IP
address from the DHCP server, connect the
DHCP server to the LAN, set the [Network] of
the camera to “DHCP Enable”, and click the
[OK] button.
For details on IP addresses assigned to the
camera, consult your network administrator.
Note :
0 Set the DHCP server such that the same IP
address is always assigned to the MAC address
of the camera by the DHCP server. Connection
may fail if the above setting is not performed.
Step3 Connecting the Camera to the Computer
41
IP Address Settings
.
Click
B Select [Time Zone].
C Click to confirm.
Memo :
0 For information on the network settings, please
consult your network administrator.
0 If you enter the following URL directly into the
address bar of Internet Explorer, you can open
the [Basic Setting1] page after logging in as
“admin” in 2 of Step 3 without going through the
Built-in Viewer.
Example: http://192.168.0.2/cgi-bin/
display.cgi?basicmenu1.html
0 After the [Security Settings] screen appears,
click the [YES] button to proceed.
IP Address Settings
3 When the confirmation window opens,
click [OK].
0 The camera restarts using the new IP
address. The camera takes about 1 minute
to restart.
Memo :
0 Access from this computer may fail when the IP
address of the camera is changed. If you access
the camera from the same PC, set the IP
address of the PC accordingly.
If the display or configuration of the open
window appears strange
Check the PC settings as follows:
A Select [Start]-[Control Panel]-[Appearance
and Personalization].
B Open [Adjust screen resolution] under
[Display].
C Check that Resolution is set to Monitor size
(recommended) in use.
D Otherwise, change the [Monitor size
(recommended)] setting and press the [OK]
button.
E In [Display Settings], press the [Keep
changes] button.
42
Step4 IP Address Setting for the Camera
Setting Using Internet Explorer
Configure the picture quality and alarm settings
using the Internet Explorer.
For more details, refer to the “Setting Using Internet
Explorer” in “INSTRUCTIONS” of the supplied
CD-ROM.
Built-in Viewer Operation
The camera comes with a Built-in Viewer.
Enter the IP address of the camera in the address
bar of Internet Explorer to start up the Built-in
Viewer. The Built-in Viewer enables PTZ
operations.
For more details, refer to the “Operation” in
“INSTRUCTIONS” of the supplied CD-ROM.
Troubleshooting
: Symptom
: Possible Causes and Actions Taken
No video image / power does not turn on
Is there any problem with the power cable for
connecting this product to the power supply unit?
(If the cable is too long or thin, this may increase
the resistance and prevent the voltage from being
properly supplied.)
NConnect using a cable with a thickness/length
specified for this product.
(A p.25 [Installation and Connection
Preparations (VN-H657BU)] )
(A p.35 [Mounting the Camera
(VN-H657WPBU)] )
Is the port number to be used when the client
computer accesses to the camera via HTTP
correctly specified?
(If the port number is incorrect, the Built-in Viewer
menus will be displayed, but videos will not
appear, and a “Connection is failed” message will
be displayed instead.)
NSet the HTTP port value for the Built-in Viewer
to the same value specified for the HTTP
server port on the camera’s Protocol page.
For more details, refer to “[Unicast] Settings”
and “[Protocol] Page” in the
“INSTRUCTIONS” on the supplied CD-ROM.
The power does not turn on even when PoE
Plus is used to supply power.
Is connection established using a PoE Plus
(compliant with IEEE802.3at Type 2) power
supply device and a LAN cable of Category 5e or
higher?
NCheck the cable. For some PoE Plus power
supply devices (such as a hub), power will not
be supplied when the number of PoE/PoE
Plus terminals connected exceeds the limit of
the total electrical power that can be supplied.
For more information, please refer to the
instruction manual of the PoE Plus power
supply device.
NCheck to ensure that the ON/OFF switch of the
heater is set to ON.
NWhen power is supplied using PoE Plus, the
heater will not work. Connect the
VN-H657WPBU to an AC 24 V power supply
when using it in an environment under -10°C.
Power turns on, but shuts down once the
camera starts rotating.
Is the adhesive tape attached during shipment
detached? Is there any foreign object inside the
product that prevents the camera from rotating?
If the camera unit is unable to rotate when you try
to turn it, the power will shut down automatically
to protect the equipment.
NRemove the adhesive tape attached during
shipment, and check whether the camera unit
rotates by turning it manually.
(A p.10 [Transportation] )
Is there any problem with the power cable for
connecting this product to the power supply unit?
(If the cable is too long or thin, this may increase
the resistance and prevent the voltage from being
properly supplied.)
NConnect using a cable with a thickness/length
specified for this product.
(A p.25 [Installation and Connection
Preparations (VN-H657BU)] )
(A p.35 [Mounting the Camera
(VN-H657WPBU)] )
I do not know the IP address of the camera.
If no changes have been made to the factory
default settings, the IP address is 192.168.0.2,
and the subnet mask is 255.255.255.0.
If you have set the [IP Setting] to “DHCP Enable”
and if you start the camera on the LAN where no
DHCP server exists, you can start the camera
with the factory default IP address.
NIf you have a computer connected to the same
LAN, search for the IP address using
“JVC-VN-SearchTool” on the computer.
Troubleshooting
43
Others
Is the lens cap attached?
NRemove the lens cap.
The power of the camera turns off when
VN-H657WPBU is used in an environment
under -10°C.
I cannot display the Settings page of the
camera.
NCheck the current settings of Internet
Explorer. When a proxy server is in use,
configure the proxy server settings of the
Internet Explorer accordingly.
Unable to install Built-in Viewer/a warning
message appears when I start the Built-in
Viewer.
NCheck the current settings of Internet
Explorer. The Built-in Viewer consists of a
software component called ActiveX. The
ActiveX is usually installed when the Built-in
Viewer is used for the first time. However,
installation may be rejected depending on the
anti-virus software settings. In this case,
change the settings of the anti-virus software
before installing the Built-in Viewer.
Others
When I install the Built-in Viewer,
authentication by VeriSign appears.
The Built-in Viewer has an electronic signature for
authentication by VeriSign.
If computers are connected to the Internet in the
network environment, the digital certificate of the
Built-in Viewer can be checked by VeriSign
authentication.
A white zone appears in the Built-in Viewer.
For some computers, if [Start]-[Control
Panel]-[Adjust screen resolution]-[Make text and
other items larger or smaller] is set to “Medium 125%” or “Larger - 150%”, some parts of the
Internet Explorer may be left white with no
graphics.
NIf this occurs, perform setting as follows.
Set [Start]-[Control Panel]-[Adjust screen
resolution]-[Make text and other items larger
or smaller] to “Smaller - 100% (default)”.
A part of the image disappears when the
Internet Explorer screen display is changed
from 100% to a different magnification.
The display may disappear depending on the
version of the Internet Explorer.
NExit Internet Explorer, and launch it again.
44
Troubleshooting
No sound is heard from the microphone to
which the audio cable of the camera is
connected.
NCheck the connection with the microphone.
Is audio transmission in progress?
(When Communicate on the [Audio] page is set
to Half Duplex, audio sound cannot be received
from the microphone to which the audio cable is
connected while audio transmission is in
progress.)
NThe color of the button turns orange during
audio transmission. In this case, click the
Speech button to stop audio transmission.
For more details, refer to “Speech” under
“Built-in Viewer Screen Configuration” in
“INSTRUCTIONS” of the supplied CD-ROM.
Is [Receive] of [Audio Monitor] set to “OFF”?
NThe factory default is “OFF”, and audio
reception is not possible in this state. Change
the [Receive] of [Audio Monitor] to “ON”.
For more details, refer to “Receive” under
“[Audio Monitor] Settings Settings]” in
“INSTRUCTIONS” of the supplied CD-ROM.
Videos sent via TCP do not play.
The camera can transmit a maximum of 40 videos
via TCP, and a maximum of 20 Built-in Viewer can
be connected to 1 camera.
If [Priority] of [JPEG Streaming] is set to the
“Framerate” mode, the frame rate requested by
the clients are kept, but the maximum number of
streams is reduced.
The frame rate of displayed videos is low.
NIf the Built-in Viewer is in use, check the
Built-in Viewer settings.
If the network has a narrow bandwidth, the frame
rate will be limited.
If [Priority] of [JPEG Streaming] is set to the
“Client Number” mode, and if the number of
streaming requests increases, the images are
distributed at a frame rate lower than the preset
rate.
If the distribution capability is exceeded, images
are distributed at the lower frame rate so that the
upper quantity limit of distribution data is not
exceeded.
Multicast images do not play.
The image displayed is not smooth.
NStart manual multicast transmission from the
[Multicast] page of the camera.
For more details, refer to the “[Multicast] Page”
in “INSTRUCTIONS” of the supplied
CD-ROM.
The camera image may not appear smooth at
times due to factors such as fluctuations in the
CPU and memory load, or network jitter.
Also, distribution capability may deteriorate
during recording to the microSD card, or
playback or video output from the card.
NLower the [Framesize], [Framerate], and
[Bitrate], and check the image again.
For more details, refer to the “[Encoding]
Page” in “INSTRUCTIONS” of the supplied
CD-ROM.
NDuring multicast reception on the Built-in
Viewer, check to ensure that [Destination
Address] and [Destination Port] in the
[Multicast] page of the camera coincide with
[Multicast IP Address] and [Multicast Port] of
the Built-in Viewer. Also, use multicast
streaming on a network that supports
IGMPv2.
For more details, refer to “[Multicast] Settings”
and “[Multicast] Page” in “INSTRUCTIONS” of
the supplied CD-ROM.
B Open [Check firewall status] under
[Windows Firewall].
C Open the [Advanced] menu and select
[Inbound Rules]-[New Rule].
D In [New Inbound Rule Wizard], select “port”
in [Rule type].
E In [Protocols and Ports], enter the port
number for “Specific local ports”.
F Select “Allow the connection” in [Actions].
When you use 3-dimensional noise reduction, in
principle, an afterimage can appear if you shoot
a moving object, however it is not a camera
malfunction.
I cannot receive an alarm via TCP/UDP.
The port may be blocked by the Windows
Firewall.
NExecute the following operation for the firewall
of the Windows environment on your PC.
A Select [Start]-[Control Panel]-[System and
Security].
B Open [Check firewall status] under
[Windows Firewall].
C Open the [Advanced] menu and select
[Inbound Rules]-[New Rule].
G Select applicable conditions in [Profile].
D In [New Inbound Rule Wizard], select “port”
in [Rule type].
H Register an arbitrary character string for the
“Name” in [Name].
E In [Protocols and Ports], enter the port
number for “Specific local ports”.
If your computer has multiple network cards,
disable the network cards to which the camera is
not connected. You can perform this as follows.
A Select [Start]-[Network Connections].
B Right-click on the connection(s) not used for
the camera, and select “Disable”.
F Select “Allow the connection” in [Actions].
G Select applicable conditions in [Profile].
H Register any character string for the “Name”
in [Name].
NFor more information on the firewall for the
network you are using or if you are still unable
to resolve the issue with the above operation,
please consult your network administrator or
installation technician.
Troubleshooting
45
Others
Multicast streaming may be blocked by the
Windows 7 Firewalls. In that case, you can go
through the firewalls as follows.
A Select [Start]-[Control Panel]-[System and
Security].
When 3D DNR is used, an afterimage
appears.
Characters of the file name registered in the
FTP server are garbled.
NWhen double-byte characters are to be used
for the file name, make use of an FTP server
for which the character code is EUC-JP.
Files are not saved to the computer when you
pressed the [Capture] button of the Built-in
Viewer, or the [Export] button of the
[Export(Y/M/D-h:m:s)] menu.
NRun the Internet Explorer as an administrator.
You can perform this as follows.
A Right-click Internet Explorer.
B Select [Run as administrator].
The camera pans automatically
Others
When [Auto Cleaning] is set to “ON”, this is not an
abnormality.
NCheck the current settings of [Auto Cleaning].
For more details, refer to “[Auto Cleaning]” on
the “[Maintenance] Page” in the
“INSTRUCTIONS” on the supplied CD-ROM.
Unable to perform pan/tilt/zoom (PTZ)
operation.
The network bandwidth may be insufficient.
NEnsure that there is sufficient network
bandwidth, and operate in “100 M Full”.
Motion detection, audio detection, and
tampering detection setting cannot be
performed.
Settings for motion detection, audio detection,
and tampering detection cannot be specified at
the same time. If one of the detection features
(motion detection or tampering detection) is
currently enabled, an error message will be
displayed when you try to enable the other
detection feature.
NCheck the message displayed, set the
currently enabled feature to “OFF”, and
perform the detection setting again.
“Caution : The fan is stopped” appears on the
screen.
The internal fan is abnormal. Please consult your
dealer. Also, stop using this unit and turn off the
power.
46
Troubleshooting
Unable to record to the microSD card.
NMake use of a microSD card that is usable on
this camera.
(A p.18 [Compatible microSD Cards] )
Recording cannot be performed when a microSD
card is not mounted.
NClick the [Mount] button on the [microSD Card
Recording] page to mount the microSD card.
For more details, refer to the “[microSD Card
Recording] Page” in “INSTRUCTIONS” of the
supplied CD-ROM.
Video recording and playback cannot be
performed when a microSD card formatted
on the VN-H37U/VN-H57U series is used.
The microSD cards formatted on the VN-H37U/
VN-H57U series cannot be used on this camera.
Also, the microSD cards containing videos
recorded by this camera cannot be used for
recording or playback on the VN-H37U/VN-H57U
series.
The microSD operation screen does not
refresh.
The screen may not refresh if you move
frequently between the microSD card operation
screen and the [Advanced Settings] screen.
NPress the [Cancel] button or the Refresh
button on the web browser to refresh.
The frame rate of the video recorded in the
microSD card is lower than what was
specified or fluctuates.
When the Sense Up function is activated, the
frame rate of the video recorded in the microSD
card is reduced in order to raise the sensitivity
level. This leads to a lower or fluctuating playback
frame rate as a result.
NTo resolve the problem, set Sense Up on the
[Camera] page under [Advanced Settings] to
a lower value.
For more details, refer to the “[Camera] Page”
in “INSTRUCTIONS” of the supplied
CD-ROM.
Consumable Parts
The following are consumable parts. They must be
replaced once they reach their lifetime.
The lifetime is only an estimation and differs
according to the usage environment and
conditions.
Replacement of consumable parts is chargeable
within the guarantee period.
Consumable Parts
Camera module
Zoom operation
Focus operation
Slip ring
Approx. 2 million
operations
Approx. 4 million
operations
Approx. 5 million
operations
Approx. 50,000 hours
Approx. 100,000
operations
Approx. 3 million
operations
Others
Fan
Heater relay
(VN-H657WPBU)
Thin coaxial cable
Estimated Lifetime
* Replace the fan every five years.
Consumable Parts
47
Specifications
VN-H657BU and VN-H657WPBU
(Common Specifications)
Network section
Image
compression
format
Frame size
Overall
Alarm input
Alarm output
Number of
preset positions
: No-voltage a contact input, NPN
open collector input, low level,
latch/momentary (500 ms and
above) (Circuit current during
low level: 1 mA; Applied voltage
during high level: DC 3.3 V)
: NPN open collector output
(Allowable applied voltage:
DC 20 V; Allowable inflow
current: 25 mA)
: Up to 100
Camera section
Others
Image pickup : 1/2.8" CMOS
device
Minimum brightness of object
Color
: 0.7 lx (typ.) (50 % output, AGC
High, WIDE edge, Black Level
Normal, 1/30)
During B&W
: 0.3 lx (typ.) (50 % output, AGC
High, WIDE edge, Black Level
Normal, 1/30)
White balance : ATW-Wide/ATW-Narrow/
ATW-Full/AWC
Electronic
: 1/30, 1/50, 1/60, 1/100, 1/250,
Shutter
1/500, 1/1000, 1/2000, 1/4000,
1/10000, Auto(1/30-1/100),
Auto(1/30-1/1000),
Auto(1/30-1/8000), Flickerless
Backlight
: 4 photometry areas can be
Compensation
selected
Color level
: YES
adjustment
Edge
: Horizontal and vertical (level
enhancement
adjustable)
Audio section
Audio input
Input audio
compression
format
Audio output
48
: Microphone input ´1
Shielded discrete wire
Plug-in power, 2.50 V ± 0.25 V
DC (power supply switchable
between ON/OFF)
Impedance 2.2 kK ± 0.2 kK
: μ-Law (64 kbps), 8-bit
quantization, sampling
frequency 8 kHz, monaural
: Line output ´1
Shielded discrete wire,
maximum output level 1.90 V ±
0.25 V (10kK termination, at 0
dBfs)
Specifications
Network
interface
: JPEG, H.264 High Profile,
H.264 Baseline Profile
: 1920´1080, 1280´960,
1280´720, 720´480 (D1),
640´480, 640´360, 352´240,
320´240
: Supports 100 BASE-TX/
10 BASE-T/FULL/HALF/
Auto negotiation
LAN Specifications
Compliant with IEEE802.3 and IEEE802.3u
Communication : IPv4, HTTP, HTTPS, TCP,
protocol
RTSP/RTCP/RTP, FTP, SMTP,
DHCP, SNTP, SNMP, ICMP,
UDP, IGMP, DNS, ARP
Lens section
Zoom ratio
: Optical zoom 18 times, digital
zoom 10 times
: 4.7 mm to 84.6 mm
: F1.6 (WIDE) to F2.8 (TELE)
Focal length
Maximum
aperture ratio
Aperture range : F1.6 (Opened fully) to
Equivalent to F360
Minimum object: Approx. 1.8 m (TELE)
distance
Approx. 0.6 m (WIDE)
Rotation mechanism section
Horizontal
:
rotation range
Horizontal
:
rotation speed
Vertical rotation :
range
360 ° Endless rotation
Approx. 0.07 °/s to approx.
400 °/s
-5 ° to 185 °(5 ° above horizontal
level to face bottom to 5 ° above
horizontal level)
Vertical rotation : Approx. 0.07 °/s to approx.
speed
400 °/s
microSD card section
microSDHC card (sold separately)
Class10 (or higher) microSDHC card (16 to 32 GB)
Cards with a guaranteed operating temperature of
85 °C or higher are recommended.
File format
: MP4 (ISO/IEC 14496-14:2003)
Recording
: Max. 1920 ´ 1080
frame size
: Max. bitrate of 8192 kbps
Recording
quality
(recommended: 1024 kbps)
Ceiling mounting hole [Unit: mm]
Overall
: Approx. 2.0 kg
: -10 °C to 50 °C (operation)
0 °C to 40 °C (recommended)
: 20 %RH to 90 %RH
(without condensation)
Φ160
Screw
mounting
hole
12
°
0°
Camera outer
diameter
0
12
Mass
Surrounding
temperature
Ambient
humidity
FRONT mark Front
of camera
Φ140
Power source
Supply voltage : AC24 V 50 Hz/60 Hz, or PoE
Plus
Current consumption
AC 24 V power : AC 24 V 1.3 A
supply
Power consumption
PoE power
: PoE Plus 18 W
supply
Moun
hole Φting
80
Accessories
Screw mounting hole
INSTRUCTIONS (Installation/IP Address
Settings): 1
Warranty Card (for USA): 1
Template: 1
CD-ROM: 1
Wire Clamp: 1
Audio cable: 1
Position where cables are to be
pulled out from the side 22.5
23
.
Others
Dimension [Unit: mm]
199
201
Φ160
72
SR
.
.5
90.5
VN-H657BU
* Specifications and appearance of this unit are
subject to change for further improvement without
prior notice.
Specifications
49
152
Mass
: Approx. 5.6 kg
Surrounding temperature
When heater is : -40 °C to 55 °C (operation)
in use (*)
-30 °C to 40 °C (recommended)
When heater is : -10 °C to 55 °C (operation)
not in use
0 °C to 40 °C (recommended)
Ambient
: 20 %RH to 90 %RH
humidity
(without condensation)
Dust-proof,
: IP66 (JIS C 0920)
Waterproof
* Connect to AC 24 V when using the heater.
* When the power is turned on in a low-temperature
environment (-40 °C to -20 °C), the camera
cannot be accessed during the interval (up to two
hours) while the interior is being heated up by the
built-in heater.
126
63
176
60
45
Φ
20
.
Dimension [Unit: mm]
Approx. 140
Accessories
385
INSTRUCTIONS (Installation/IP Address
Settings): 1
Warranty Card (for USA): 1
CD-ROM: 1
Silica Gel: 3
SR75
350
20
176
213
152
126
Φ260
.
Others
Power source
Supply voltage : AC24 V 50 Hz/60 Hz, or PoE
Plus
Current consumption
AC 24 V power : AC 24 V 2.5 A
supply
Power consumption
PoE power
: PoE Plus 21 W
supply
213
Overall
30
Wall mounting hole [Unit: mm]
12
VN-H657WPBU
* Specifications and appearance of this unit are
subject to change for further improvement without
prior notice.
50
Specifications
51
.
VN-H657BU
HD IP PTZ CAMERA/
VN-H657WPBU
OUTDOOR HD IP PTZ CAMERA
LST1520-001A
© 2013 JVC KENWOOD Corporation
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