Quick Start Guide RUC - Web Mountain Technologies

Quick Start Guide RUC - Web Mountain Technologies
Quick Start Guide
RUC (Remote Universal Controller)R320
Web Mountain Technologies
Updated 12/18/2012
This document is intended to be used to allow a user to setup their newly acquired RUC
(R320V25 or greater) unit and quickly start using it. If more details are needed, please refer to
the full User’s Manual located on the Web Mountain website, at:
Basic Setup
There’s not much to this. Follow these steps:
1. Remove the RUC from its shipping container
2. If doing UPB home automation, remove the SPIM from its shipping container and, using
the supplied cord, connect the SPIM to the COM1 DB9 on the RUC. Plug the SPIM into
a power outlet.
3. Connect an Ethernet patch cord from the Ethernet RJ45 jack on the RUC to your local
Ethernet switch / router. The RUC does not come with an Ethernet cable, or patch
cord. Depending upon where you will install the RUC, purchase a cable of an
appropriate length. A standard Ethernet CAT5 patch cable is what you are looking for.
CAT5E or CAT6 will also work. This cable will have RJ45s on the ends.
4. Take the included power supply, plug its cord into the power jack on the RUC, then
plug the power supply into a power outlet.
5. On the end of the RUC where the Ethernet patch cord plugs in, you will see the LED
closest to SW2 start blinking on about a 1 second interval. You will also see the
Ethernet LEDs (on the RUC) blink to indicate activity and the port on the switch /
router where the RUC is connected will show connection and activity with its LEDs.
To be ready to do an install at a site, there are some things you should do to prepare (the
following items are either for the user directly or for a professional installer installing the RUC
for the homeowner / user):
1. Go to our website at this URL and download the Microsoft Ethernet Discoverer
application. http://www.webmtn.com/RUC/RUC-information.php It’s located toward
the bottom of the page. Burn this to a CD or a USB thumb drive or download it to your
2. If the user wants to use a tablet, Dash / Chumby, or smartphone to access the RUC
internally to the house, then you are going to need the wireless credentials for the
user’s wireless network. This would be a passphrase / password, etc. Make sure the
user has this information available.
3. If the customer or his installer wants to access the RUC remotely (outside the house),
you will need to open a port in the customer’s router/firewall. Ask the homeowner who
did their install and that you will need changes made to the router / firewall and that
you’ll need this information or you’re wanting the network person to do this. Basically,
they will need to open port 9761 to the IP address of the RUC unit on their network. If
they are going to want to have web browser access to the RUC, they are going to need to
Confidential & Proprietary to Web Mountain Technologies – not to be disclosed
open port 80 (we actually recommend changing this port to 9760 on the RUC, so they
would need to open port 80 or 9760 on the router / firewall).
Now setup for home automation and connect to the Webserver on the RUC.
4. Connect the SPIM (for UPB automation) to the RUC using the supplied serial cable
(recommended to connect it to COM1). Plug the SPIM into an available power outlet.
WARNING! It is not recommended to plug the SPIM into a UPS or other backup power
system, or outlets where there is significant other equipment plugged in, such as Audio
Video gear.
5. Now, go to a PC that is on the same network as the router. This can be your customer’s
desktop or laptop PC, or your laptop where you have been given the credentials to
connect to their network.
6. Take the CD or USB thumb drive with the Ethernet Discoverer( ED) application on it,
load the media, and then double click on the icon for the ED application. It should
show you the IP address of the RUC.
7. Double click on the line in the ED application that shows the RUC and its IP address.
Or, on the same machine, go back to the browser and type in that IP address. It will be
something like or Click Go. This should bring up a challenge
box – enter in
a. User name= admin
b. Password = broncos (default - you can change this later)
8. However you got there, you should now be at the home page of the RUC. Click on the
Network Configuration tab on the left. Uncheck the box that says enable DHCP. Write
down the IP Address that is located right below it. NOTE: You might want to change
this address to an address that is outside the normally assigned DHCP range of your
router. Now, click on Save Config.
9. Refresh the browser or re-enter the IP address into the PC. Get back to the Home Page.
Find the FW Version line and check it. If this does not say 3.20.33 (or whatever the
latest firmware version # is), depending upon what you want to do, you might need to
update the firmware. If you need to update, refer to the instructions in this guide.
10. At this point, if you are using the iPhone app, you will need to follow the instructions for
11. If you are using the Android app, then you will need to setup buttons using the Triggers
Accessing the webserver of the test RUC
Once you try to access the RUC’s webserver, you will be challenged for a user name and
password. There are two logins you can use.
First, a normal user. The user name is wmtruc and the password is password.
Or, second, the administrative user. The user name is admin and the password is broncos.
If you log in as the normal user, you won’t be able to access the Admin webpage. Feel free to
change the passwords, if you wish. To login as the Admin user, you will first need to close out
of your browser and come back in.
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Once you get
in, you will see these pages:
Networking Configuration
Device Configuration
UPB Transmission (Use to manually send a UPB signal)
Dynamic DNS
Control Panel
Backup / Restore
NOTE: Before proceeding to setup your RUC, it is highly recommended that you determine if
there is a firmware update available for your RUC. To check this, look at the Home page in
your browser and notice the firmware revision. It will appear something like 3.20.33. Now go
to http://www.webmtn.com/RUC/RUC-information.php and look at the firmware download
section towards the bottom of this page. The file name will include something likeR320V25 in
it. If this number is higher than the number on your Homepage, we recommend updating your
firmware. To update your firmware, please refer to the procedure shown later in this
If you are not planning to use UPB or UPStart, skip to the section titled Using Trigger Events.
Upstart over the LAN / Internet
One of the main purposes of the RUC is to basically create an Ethernet PIM for a UPB network.
Now, you can locate the PIM anywhere you want to on your LAN, or even on the Internet, and
use it to run Upstart over a network, rather than being constrained to the physical location
where the PC is located.
CAUTION: It should be noted that UPStart operation over a network may not be quite as robust as on a
hard-wired PIM. If you are having problems, a retry or two of the test you are trying to run should get you
accurate results. It is strongly encouraged that the user configure Upstart slightly differently than normal select “Ask if verify should be performed” or “Never perform verify at startup” on the UPStart File options
tab rather than “Always perform verify at startup”. It is also strongly suggested that the user do individual
device verifies rather than network verifies whenever possible. Smaller chunks of testing will perform
better than larger chunks, especially in the situation where there is some congestion on the network.
Be advised that you cannot run Remote Upstart and the iOS app, UPB Remote, at the same time.
You can only have one of these functions active at any particular time.
Introduction to Upstart
In case you are not familiar with the UPB setup and programming tool, Upstart, Upstart is a
Windows based program that is used to setup your initial UPB network, then program and add
devices to that network. In order to use Upstart, you must connect a serial or USB PIM (PC
Interface Module) to the PC running Upstart. This PIM must be plugged into a power outlet so
that it can be used to transmit and receive signals from the PC to and from the powerline
UPB is a powerline home automation protocol. Signals are sent over the powerline to control
lights and appliances. However, the devices that are used to control these lights and
Confidential & Proprietary to Web Mountain Technologies – not to be disclosed
appliances must be programmed to behave in the fashion you desire. That’s the purpose of
In addition, Upstart provides some of the best, if not the best, diagnostic tools as compared to
other home automation technologies.
The most common way of using Upstart is with a local PC connected to either a serial or USB
PIM which is plugged into an outlet in the house. In many cases, this is inconvenient, in that
the location where you are plugged in with the PIM in order to program devices might not be
the final location or the best location for the PIM, in terms of signal strength, and if you are
programming a large number of units, you are constantly moving your laptop, causing you to
constantly reconnect to the PIM, thereby dramatically reducing your productivity.
The RUC unit, used as an Ethernet PIM with Upstart, can greatly improve your productivity.
Acquiring Upstart
Upstart is a freely downloadable program from the Web Mountain website. Just go to
www.webmtn.com, click on Support, then click on Downloads. Register with your email
address, then download the file. This file is a compressed zip file, so you will need to
decompress the file somewhere on your PC, then double click on the icon for the program to
start the installation process on your PC. You should be on version 5.2 Build 15 at a
Using a Virtual Serial Port
When using Upstart locally, you merely connect the serial or USB PIM to the PC you are
running Upstart on. Then, within Upstart, you tell the software if you are USB, or what COM
port the PIM is connected to. Since there is no local connection when using the RUC, we want
to “fool” Upstart into thinking there is.
We’re going to use a piece of software that creates a virtual serial port. The recommended
software is HW-VSP from The Hardware Group, freeware that can be downloaded from this site:
Download the latest version and install it on the computer that will run Upstart. When
installing HW VSP, make sure you select Standalone installation (not client server) and if it
asks you if you want to add these applications to your firewall, say No. Also, tell HW VSP to
place an icon on your Desktop.
Connecting the PIM
Now that we have all of the necessary software components, let’s get the hardware connected.
If you haven’t already connected a SPIM, take your WMT SPIM-01 and connect the supplied
serial cable to the DB9 connector on the bottom of the unit. Then, take the other end of the
serial cable and connect it to the DB9 connector on the RUC unit labeled COM1.
Running Remote Upstart
Now, double click on the icon on your desktop for HW-VSP. It will bring up a pop-up window
that looks like this:
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Click on the tab marked Settings and make this page look like this:
(MAKE SURE NVT Enabled is not checked!).
Confidential & Proprietary to Web Mountain Technologies – not to be disclosed
Click on Save Settings to INI file. Then, click on the tab for Virtual Serial Port.
Select a COM port you want to use. Make sure it is high enough that it doesn’t
interfere with one of the hardware COM ports on your PC. Notice that we used
If you are using the RUC on your local LAN, enter your RUC’s IP address – not
the one shown above:
xxx.xxx.xxx.xxx (found on the Networking Configuration page)
Then, you need the port # that the RUC will be using to convert serial traffic
onto the TCPIP network. By default, the RUC is set to 9761. You can change
this on the Device Config page of the RUC if desired (we have seen some ISPs
that restrict higher numbered ports).
Now, click on the CREATE COM button. You will see this:
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Now, open Upstart. Upstart will probably give you an error message that it can’t
communicate with the PIM. Click out of these pop ups and get to the main
screen of Upstart. Click on Tools, UPB Interface Device, Select. You will see this
screen. Set the type of PIM to Powerline Interface Module, then select the COM
port to be the COM port you selected above in HW-VSP (Upstart should show it
to you in the list of available serial ports). Then, click on CONNECT.
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If Upstart connects to the PIM correctly, you will see blue checkmarks on the left
and a message that says “Selected Powerline Interface is Operational”.
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Now, you can start using Upstart as normal.
To use Upstart and the RUC over the Internet, make these changes:
On the HWVSP screen where you entered in the LAN IP address, enter in the WAN IP address of
the location where the RUC is located that you want to connect to. That address might be
something like 24.8.xxx.xxx. To get this address, you can go to www.ipchicken.com or similar
Now, assuming this location has a router installed, you will need to open a port in your router
to route port 9761 to the RUC. Typically, this will be called Port Forwarding in the router. If
you don’t already have port 80 opened, you can forward this port to the RUC also, so that you
can remotely access its webpages. Refer to your router manual for instructions on how to open
the firewall port.
Other Features
Please see the User’s Manual for details on how to use the other features of the RUC, such as
DYNDNS. The current User’s Manual can be found at:
Recognize that this manual is a work in progress, so there will be constant changes and
updates to it.
Confidential & Proprietary to Web Mountain Technologies – not to be disclosed
Using Trigger Events
A couple of quick comments about using the Triggers webpage. The intention of the Triggers
page is that when the RUC sees a specific command on the appropriate COM port, it will
monitor that signal and compare it against its database, and take an action based upon its
programming. For example, we could program the unit such that when it recognizes UPB
Activate Link 21, it should wait 5 seconds and then send a Deactivate Link 21. Or, when it
sees Deactivate Link 32, it will send an email to you indicating the garage door has been
The top part of the Trigger Event screen defines what the trigger signal is while the bottom half
indicates what should happen upon receipt of that trigger – i.e., send another UPB signal, or
send an email, or send a command of a different protocol. As you can see, you can also add in
a delay between the receipt of the trigger signal and the action signal.
Also, one selection on the top part is “Sched”. This allows the RUC to send a desired command
based upon a time of day.
Also, recognize that if you want to trigger from a signal the RUC sent, you must select YES
under Device Configuration, Serial Port 1 or 2 (whichever is being used), Echo Back to RUC.
The User’s Manual provides a great amount of detail on using the Triggers page.
Updating Firmware
This chapter provides information about updating your RUC with new firmware. From time to
time, WMT will provide new, enhanced firmware that will offer new features for your RUC. This
new firmware will be provided through our website, via email, or on a CD.
Before attempting to upgrade your firmware, make sure you look at all your settings and record
them so that you can reenter them once the firmware update is complete. Later versions of the
firmware do provide a Backup / Restore function to allow you to easily backup then restore
your settings once you’ve done a firmware update.
NOTE: It is important that the Updating process not get interrupted. If you are using a laptop
that might go to sleep or hibernate after some period of inaction from the mouse or keyboard,
either disable this, or move your mouse occasionally to prevent the laptop from going to sleep.
Before attempting to upgrade your firmware, make sure you look at all your settings and record
them so that you can reenter them once the firmware update is complete. If your RUC is at
version 2.00.28 or later, please use the Backup/Restore button to create a backup of your
settings before proceeding.
To start, first download the RUC_Updater zip file from our website or load it from the CD or
email. Extract it to a location on your local PC – a PC connected to the same LAN as the RUC.
Here is what you should see in the folder once it’s extracted. (If you look at this folder after the
update process, you will see that there is one more file, an ini file, that the process created.
This is normal and nothing to worry about).
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Now, double click on Updater_Starter.exe to run the program. This window will pop up.
Replace WMTRUC under Host Name / IP with the actual IP address of the RUC.
If you don’t know the IP address of the RUC, run the enclosed program, Microchip Ethernet
Discoverer. This program will give you the IP address of the RUC on the local LAN.
Click OK.
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Now the application will start and first connect to the RUC. You will see this screen:
Notice that it says Programming from Ruc_Updater.cry. The unit has connected and is now
programming. Also, see the very last line. This gives you an indication that the programming
is occurring. Here is an updated screenshot showing progress:
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Notice that it tells you that programming is complete. Also, recognize that depending upon the
update, there could be more lines that 12. The current update goes to Sending part 29. Here
is the final screenshot showing final results:
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Now, you’re done and have successfully programmed your RUC with the updated firmware.
Merely click on the “X” in the right hand corner to shut down the application.
Depending on the version you are upgrading from and to, you may need to do a factory reset.
If you have backed up your RUC settings prior to performing the firmware upgrade, you will be
able to use the Backup/Restore button to restore all these settings.
If a factory reset is recommended, hold both S1 and S2 down, then after a few seconds release
S1. One of the LEDs will flash quickly. After a few seconds, both LEDs will flash 3 times.
After a few more seconds, both LEDs will flash 6 times. Now, you can release S2. The process
is complete. At this point, you can restore any settings that you had before.
NOTE: If you are updating a unit that was previously at 3.00.57 or higher, it may not be
necessary to do a factory reset on the unit – the unit will retain its settings properly.
Recognize that it is quite possible that the RUC will not have the same IP address after doing
the update. Run Ethernet Discoverer again to determine the new IP address. You can change
this if you wish by going to the Network Configuration page on the user interface.
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In conclusion, this document should allow you to get your new RUC unit up and running very
quickly. If you need more detailed information, please see the full manual on the WMT
website. And, if you have any issues, or need technical support, please contact Web Mountain
at [email protected] or at 303-627-1856.
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