NEC POWERMATE PRO2200 - SERVICE 1997 Service manual

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The NECCSD product(s) discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data, and operator control. Since implementation by customers of each product may vary, the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NECCSD.

To allow for design and specification improvements, the information in this document is subject to change at any time, without notice. Reproduction of this document or portions thereof without prior written approval of NECCSD is prohibited.

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First Printing — August 1997

Copyright 1997

NEC Computer Systems Division

Packard Bell NEC, Inc.

1414 Massachusetts Avenue

Boxborough, MA 01719-2298

All Rights Reserved

Contents

Preface......................................................................................................................... vii

Section 1 Technical Information

System Chassis ............................................................................................................ 1-2

System Board .............................................................................................................. 1-3

Processor and Secondary Cache............................................................................ 1-5

System BIOS ........................................................................................................ 1-6

I/O Addressing...................................................................................................... 1-7

System Memory.................................................................................................... 1-9

Interrupt Controller............................................................................................... 1-10

Plug and Play ........................................................................................................ 1-11

ISA Bus ................................................................................................................ 1-11

PCI Local Bus ...................................................................................................... 1-11

PCI/IDE Ports ...................................................................................................... 1-11

Parallel Interface ................................................................................................... 1-12

Serial Interface...................................................................................................... 1-12

USB Interface ....................................................................................................... 1-13

Infrared Interface .................................................................................................. 1-14

Video Board ................................................................................................................ 1-14

Video Support ...................................................................................................... 1-14

Video Playback ..................................................................................................... 1-15

Audio .......................................................................................................................... 1-16

SCSI Board ................................................................................................................. 1-17

Diskette Drive.............................................................................................................. 1-18

Hard Disk Drive........................................................................................................... 1-18

IDE Hard Drives................................................................................................... 1-18

SCSI Hard Disk .................................................................................................... 1-19

Eight-Speed CD-ROM................................................................................................. 1-19

CD-ROM Reader Operation.................................................................................. 1-19

CD-ROM Reader Settings..................................................................................... 1-20

Power Supply .............................................................................................................. 1-21

Keyboard ..................................................................................................................... 1-21

Mouse .........................................................................................................................1-21

Speakers ......................................................................................................................1-21

Microphone .................................................................................................................1-21 iii

iv Contents

LANDesk Client Mananger.......................................................................................... 1-21

PC Health Indicator .............................................................................................. 1-22

Managing Workstations ................................................................................. 1-22

PC Health Meter ............................................................................................ 1-22

PC Health Description.................................................................................... 1-22

Inventory ....................................................................................................... 1-23

Using DMI..................................................................................................... 1-24

Heceta Capabilities................................................................................................ 1-24

Specifications............................................................................................................... 1-25

Section 2 Installing Software

Monitor Selection on First Boot...................................................................................2-1

LANdesk Client Manager Setup................................................................................... 2-1

Crystal Audio Drivers/Business Audio Mixer and MIDI Installation .............................2-2

Installing Crystal Audio Drivers ............................................................................ 2-2

Setting Up MIDI Support .....................................................................................2-2

McAfee’s Virus Scan For Windows NT ....................................................................... 2-2

Enabling the Adaptec SCSI Board (SCSI Models Only) ............................................... 2-3

Release Notes .............................................................................................................. 2-4

Infrared (IR) Interface........................................................................................... 2-4

Unsupported Monitor Resolutions......................................................................... 2-4

Interrupt Assignment............................................................................................. 2-4

Secondary Drive Configuration ............................................................................. 2-4

AVI Distortion...................................................................................................... 2-5

Using 16-Bit Applications ..................................................................................... 2-5

Advanced Power Management .............................................................................. 2-5

Suspend “Sleep” Button................................................................................. 2-5

Using LANDesk Client Manager........................................................................... 2-5

Accessing the LANDesk Client Online Guide ................................................. 2-5

“Discover” Feature......................................................................................... 2-6

Heavy Network Use with Other PowerMate Models ...................................... 2-6

Multiple Admin Sessions ................................................................................ 2-6

Audio Not Listed in DMI ............................................................................... 2-6

Contents v

Section 3 Troubleshooting

Problems and Solutions................................................................................................ 3-1

NECCSD Service and Information............................................................................... 3-6

Online Services ..................................................................................................... 3-7

NECCSD FaxFlash Service ............................................................................ 3-7

NECCSD Bulletin Board Service ...................................................................3-8

E-Mail/Fax Technical Support Service ...........................................................3-10

Internet .......................................................................................................... 3-10

NECCSD Technical Support Services ............................................................ 3-11

Section 4 Illustrated Parts Breakdown

List of Figures

1-1

1-2

1-3

1-4

1-5

System Controls and Storage Device Slots ..................................................... 1-2

Rear Panel Features........................................................................................ 1-3

IDE Hard Disk Drive Jumper Settings............................................................ 1-18

CD-ROM Reader Controls and Indicators ...................................................... 1-20

CD-ROM Jumper Settings ............................................................................. 1-20

4-1 PowerMate Pro2200/2180 Series Illustrated Parts Breakdown ....................... 4-4

List of Tables

1-5

1-6

1-7

1-1

1-2

1-3

1-4

3-1

3-2

System Board Feature Components................................................................ 1-5

System Memory Map ..................................................................................... 1-7

I/O Address Map ........................................................................................... 1-7

IRQ Assignments ........................................................................................... 1-10

Parallel Port Addressing and Interrupts .......................................................... 1-12

Serial Port Addressing and Interrupts ............................................................. 1-13

Specifications................................................................................................. 1-25

Problems and Solutions .................................................................................. 3-1

NECCSD Service and Information Telephone Numbers .................................3-6

4-1

4-2

4-3

PowerMate Pro2200/2180 Series Field-Replaceable Parts List ....................... 4-1

PowerMate Pro2200/2180 Series Options ......................................................4-5

PowerMate Pro2200/2180 Series Documentation and Packaging ...................4-5

vi Contents

vii

Preface

This addendum to the PowerMate

®

Pro2200/2180 Series Service and Reference Manual

(document number 819-181519-000) provides information on the computer’s hardware for users who need an overview of system design. This addendum also includes updated procedures for setting up and installing the system and illustrated parts lists. The manual is written for NECCSD-trained customer engineers, system analysts, service center personnel, and dealers.

The manual is organized as follows:

Section 1 — Technical Information, provides an overview of the system features, hardware design, interface ports, and internal devices. System specifications are listed including dimensions, weight, environment, safety compliance, power consumption, and memory.

Section 2 — Setup and Installation, includes procedures for installing the monitor, application software, and drivers and provides information not available when the

PowerMate Pro2200/2180 User’s Guide was printed.

Section 3 — Troubleshooting, provides information on how to isolate and repair system malfunctions.

Section 4 — Illustrated Parts Breakdown, provides an exploded view diagram of the system. Also included are parts lists for field-replaceable parts.

Section 1

Technical Information

This section provides technical information about the PowerMate

®

Pro2200 and

PowerMate Pro2180 Series computers (Models MT-1790-XXXXX and MT-1780-

XXXXX). The PowerMate Pro2200 and PowerMate Pro2180 have different CPUs mounted on the system board. The PowerMate Pro2200 is a 200-MHz Intel

®

Pentium™

Pro-based system. The PowerMate Pro180 is 180-MHz Pentium Pro-based system. With the exception of the CPU type, all other features of the computer are the same.

All configurations come standard with an Intel Pentium Pro™ 200- or 180-MHz processor

(depending the computer model), a 3 1/2-inch diskette drive, a 2.1-GB IDE hard disk (2.0

GB in SCSI configurations), 256-kilobyte (KB) asynchronous secondary cache, and 16megabyte (MB) random access memory (RAM). In addition, all systems come with 2 MB

(4 MB in SCSI configurations) of video Windows random access memory (WRAM) installed on a Matrox video board.

Multimedia configurations come with the above features and an eight-speed CD-ROM reader, 20 watt (W) external speakers, and a microphone. The SCSI multimedia configurations come with 32 MB of system memory, a 2.0-GB SCSI hard disk, an Adaptec

SCSI controller board, and a 4-MB Matrox video board.

All systems ship with the following software.

Microsoft

®

Windows NT™ 4.0 and Healthy Environment Help file

Matrox Windows NT video drivers

Crystal audio drivers/business audio mixer and input (diskette for multimedia configurations only)

LANDesk

®

Client Manager

Microsoft Internet Explorer for Windows NT

McAfee VirusScan for Windows NT (diskette)

Adaptec 7800 Family Manager Set drivers (for SCSI configuration only)

Puma TranXit™ for Windows NT (orderable by coupon when available)

1-2 Technical Information

SYSTEM CHASSIS

The chassis provides an enclosure for the system board, power supply, seven PCI/ISA expansion slots and six storage device slots. The expansion slots include three 8-/16-bit ISA slots, one shared PCI/ISA slot, and three 32-bit PCI slot.

The six storage device slots accommodate up to four accessible devices and two internal hard disk drive devices. The accessible devices include the standard one-inch high 3 1/2inch 1.44-MB diskette drive and up to three 1.6-inch high 5 1/4-inch storage devices. The internal device slots support up to two 1-inch high 3 1/2-inch hard disks.

Figure 1-1 shows the front panel features and the locations of the accessible storage devices in a system. Figure 1-2 shows the features on the rear panel of the system chassis.

Figure 1-1 System Controls and Storage Device Slots

Technical Information 1-3

Figure 1-2 Rear Panel Features

SYSTEM BOARD

Key features of the system board include the following:

Intel Pentium Pro microprocessor running at 200- or 180-MHz (model dependent)

Intel 82440FX PCI chipset used for PCI/ISA, memory, and peripheral control

PC87307 Super I/O controller (integrates standard PC I/O functions: two serial ports, one EPP/ECP-capable parallel port, floppy disk interface, real time clock,

CMOS RAM, keyboard controller, and support for an IrDA-compatible infrared interface)

PCI and ISA peripheral connectors on the system board

Support for up to 256 MB of 60 nanosecond (ns) single in-line memory modules

(SIMMs)

AMI BIOS in a flash memory device (2-MB Intel PA28FB200BX) supports system setup and PCI auto-configuration

Sound Blaster Pro-compatible Crystal CS4236 audio chip


Expansion slots for up to five add-in boards



Three dedicated PCI slots



Three dedicated ISA-bus slots



One “combination” slot for either a PCI or an ISA add-in board

200 watt power supply (switch-selectable for 115 and 230 V ac operation)

Two RS-232C-compatible 9-pin serial connectors

Two Universal Serial Bus (USB) ports

One multimode, 25-pin Centronics

®

-compatible parallel port

Two peripheral bays:



Drive bay that holds up to three 3.5-inch drives (one externally-accessible, two internal access only)



Device bay for installing externally accessible 5.25-inch devices (up to three half-height drives or one half-height plus one full-height drive)

One 1.44 MB, 3.5-inch high-density diskette drive installed

PS/2

®

-style keyboard and mouse connector

Speaker mounted on the system board

Password protection and padlock slot for system security

Hardware monitoring using an Intel Heceta ASIC chip (see LANDesk Client

Manager later in this section for more information)

Table 1-1 lists the major chips on the system board. Information on system board connector pin assignments and switch settings is provided in the PowerMate Pro2200/2180 Service

and Reference Manual (document number 819-181519-000).


Chip

Pentium Chip

Table 1-1 System Board Feature Components

Function

82440FX Chipset:

82371SB PCI/ISA IDE

Xccelerator (PIIX3)

82441FX PCI Bridge and

Memory Controller (PMC)

200/66-MHz or 180/60-MHz Intel Pentium Pro processor

Provides interface between PCI and ISA bus

Supports up to four PCI/IDE devices

Mode 3 and mode 4 support; Logical block addressing (LBA) and Extended Cylinder

Head Sector (ECHS) translation modes and

ATAPI devices on both IDE interfaces

Provides CPU interface control and integrated

DRAM control, supports a fully synchronous

PCI bus interface plus CPU-to-DRAM and

PCI-to-DRAM data buffering

82442FX Data Bus Accelerator

(DBX)

PC87307 I/O Controller

Connects to the CPU data bus, memory data bus, and PMC private data bus; works in parallel with PMC to provide a high performance memory subsystem for Pentium

Pro-based systems.

Multimode parallel port

Centronics compatible (standard mode)

Enhanced capabilities port (ECP)

Enhanced parallel port (EPP)

Two RS-232C serial ports that support an IrDA and Consumer IR compliant Infrared interface

Integrated real-time clock with Century calendar functionality and 242-byte batterybacked CMOS RAM

Integrated 8042 keyboard controller

Flexible IRQ and DMA mapping to support

Windows 95

Supports industry-standard floppy controller

Processor and Secondary Cache

The PowerMate Pro2200 uses a 200-MHz Pentium processor with an internal clock speed of 200 MHz. The PowerMate Pro2180 uses a 180-MHz Pentium processor with an internal clock speed of 180 MHz. (The external speed of the 200-MHz processor is 66 MHz, while the 180-MHz processor has an external speed of 60-MHz.)

Each processor has 16 KB of write-back primary cache and a math coprocessor. The 16 KB primary cache provides 8 KB for instructions and 8 KB for data.


The processor is an advanced pipelined 32-bit addressing, 64-bit data processor designed to optimize multitasking operating systems. The 64-bit registers and data paths support 64-bit addresses and data types.

To use the Pentium Pro processor’s power, the system features an optimized 64-bit memory interface and 256 KB of secondary write-back cache incorporated into the processor.

The processor is compatible with 8-, 16-, and 32-bit software written for the Intel386™,

Intel486™, and Pentium Pro processors. The Pentium Pro processor is mounted into a socket-8 zero insertion force (ZIF) socket. The socket provides an upgrade path to the next generation processor.

System BIOS

The system BIOS is from American Megatrends Incorporated (AMI), which provides ISA and PCI compatibility. The BIOS is contained in a flash memory device on the system board

(2-MB Intel PA28FB200BX). The BIOS provides the power-on self test (POST), the system Setup program, a PCI and IDE auto-configuration utility, and BIOS recovery code.

The system BIOS is always shadowed. Shadowing allows any BIOS routine to be executed from fast 32-bit onboard DRAM instead of from the slower 8-bit flash device.

NECCSD’s Flash ROM allows fast, economical BIOS upgrades. NEC Flash ROMs are reprogrammable system and video EPROMs. With NECCSD’s Flash ROM, a ROM BIOS change:

is fast and easily done using a Flash utility

eliminates the expensive replacement of ROM BIOS chips, and reduces system maintenance costs

reduces inadvertent system board damage that can take place when replacing

ROMs

facilitates adopting new technology while maintaining corporate standards

gives network administrators company-wide control of BIOS revisions.

The BIOS programs execute the Power-On Self-Test, initialize processor controllers, and interact with the display, diskette drives, hard disks, communication devices, and peripherals. The system BIOS also contains the Setup utility. The hardware setup default copies the ROM BIOS into RAM (shadowing) for maximum performance.

The Flash ROM allows the system and video BIOS to be upgraded with the BIOS Update utility, without removing the ROM (see Section 2 of the PowerMate Pro2200/2180 Service

and Reference Manual for further information on the BIOS Update utility). The Flash

ROM supports the reprogramming of the system BIOS and the video BIOS.


The system memory map in shown in Table 1-2.

Memory Space

100000-8000000

E0000-FFFFF

EC000-EFFFF

EA000-EBFFF

E9000-E9FFF

E8000-E8FFF

E0000-E7FFF

C8000-DFFFF

A0000-C7FFF

9FC00-9FFFF

80000-9FBFF

00000-7FFFF

Table 1-2 System Memory Map

Size Function

130048 KB Extended memory (configurable/upgradable)

64 KB AMI System BIOS

16 KB

8 KB

FLASH boot block (available as UMB)

ECSD (Plug and Play configuration area)

4 KB

4 KB

32 KB

96 KB

160 KB

Reserved for BIOS

OEM logo (available as UMB)

BIOS reserved (currently available as UMB)

Available HI DOS memory (open to ISA and PCI bus)

Available HI DOS memory (normally reserved for

Video BIOS)

1 KB

127 KB

512 KB

Extended BIOS data

Extended conventional

Conventional base memory

I/O Addressing

The processor communicates with I/O devices by I/O mapping. The hexadecimal (hex) addresses of I/O devices are listed in Table 1-3.

Address (Hex)

Table 1-3 I/O Address Map

I/O Device Name

0000-000F

0020-0021

002E-002F

0040-0043

0048-004B

0060

0061

PIIX3 - DMA controller 1 (channel 0-3)

PIIX3 - Interrupt controller 1

87308B I/O base configuration registers

PIIX3 - Timer 1

PIIX3 - Timer 2

Keyboard controller byte - Reset IRQ

PIIX3 - NMI, speaker control


Address (Hex)


I/O Device Name

0064

0070, bit 7

Keyboard controller, command/status byte

PIIX3 - Enable NMI

0070, bits 6 through 0 PIIX3 - Real time clock, address

0071 PIIX3 - Real time clock, data

0078-0079

0080-008F

Reserved - board configuration

PIIX3 - DMA page registers

00A0-00A1

00C0-00DE

00F0

0170-0177

01F0-01F7

0200-0207

0220-022F

0278-027F

02F8-02FF

0330-0331

0376

0377

0378-037F

PIIX3 - Interrupt controller 2

PIIX3 - DMA controller 2

Reset numeric error (numeric data processor)

Secondary IDE channel

Primary IDE channel

Game port

CS4236 audio

Parallel port 2

On-board serial port 2

MPU-401 (MIDI)

Secondary IDE channel command port

Secondary IDE channel status port

Parallel port 1

0388-038B

03BC-03BF

03E8-03EF

03F0-03F5

CS4236 audio

Parallel port 3

Serial port 3

Floppy channel 1

03F6

03F7 (write)

Primary IDE channel command port

Floppy channel 1 command

03F7, bit 7 Floppy disk change channel 1

03F7, bit 6 through 0 Primary IDE channel status port

03F8-03FF

04D0-04D1

LPT + 400h

0608-060B

0CF8*

On-board serial port 1

Edge/level triggered

ECP port, LPT + 400h

CS4236 audio

PCI configuration address register


Address (Hex)


I/O Device Name

0CF9

0CFC-0CFF*

FF00-FF07

FFA0-FFA7

0FF0-0FF7

Turbo and reset control register

PCI configuration data register

IDE bus master register

IDE primary channel

CS4236 audio

* Only accessible by DWORD accesses.

System Memory

Configurations ship with 16 MB of memory (32 MB in the SCSI configuration): 640 KB of base memory and 15 MB (31 MB in the SCSI configuration) of extended memory. System memory can be expanded up to 256 MB, using optional single in-line memory modules

(SIMMs) installed in SIMM sockets on the system board.

The memory configuration consists of two banks (bank 0 and bank 1) with two sockets each. The SIMM memory sockets accept 32-bit (non-parity) 4-, 8-, 16-, 32-, or 64-MB,

60 ns, Extended Data Out (EDO) mode SIMMs.

NOTE:

64-MB SIMMs have not been qualified for use, but they will be supported by the system board when they become available.

The SIMMs are 1 MB x 32 bit (4 MB), 2 MB x 32 bit (8 MB), 4 MB x 32 bit (16 MB),

8 MB x 32 bit (32 MB), and 16 MB x 32 bit (64 MB). When the standard SIMMs are removed, four 64-MB SIMMs may be installed for a total of 256 MB.

CAUTION:

SIMMs must match the tin metal plating used on the system board SIMM sockets.

When adding SIMMs, use tin-plated SIMMs.

SIMMs install directly in the four sockets on the system board. The four sockets are assigned as Bank 0 (2 sockets) and Bank 1 (2 sockets). All configurations have two SIMMs installed in bank 1. SIMM banks can be populated in either order.


SIMMs must be installed in pairs of the same memory type and size. Both sockets must be populated within a bank for the system to work. No switch or jumpers required setting when the memory is changed. The system BIOS automatically detects the SIMMs. See

“Checking the Memory in the System” in Section 3 of the PowerMate Pro2200/2180

Service and Reference Manual for the valid configurations.

Interrupt Controller

The interrupt controller operates as an interrupt manager for the entire system environment.

The controller accepts requests from peripherals, issues interrupt requests to the processor, resolves interrupt priorities, and provides vectors for the processor to determine which interrupt routine to execute. The interrupt controller has priority assignment modes that can be reconfigured at any time during system operations.

The interrupt levels are described in Table 1-4. Interrupt-level assignments 0 through 15 are in order of decreasing priority. See Section 2 of the PowerMate Pro2200/2180 Service and

Reference Manual for information on changing the interrupts using the Setup Utility.

Table 1-4

IRQ Assignments

12

13

14

15

6

7

8

10

11

3

4

Interrupt Assignment

BASE System Multimedia System

0

1

2 (9)

System Timer

Keyboard

Available

System Timer

Keyboard

Sound (internal on MM systems)

MIDI I/O

5

Serial Port B - Com2 Serial Port B - Com2

Serial Port A - Com1 Serial Port A - Com1

Available Sound (internal on MM systems)

Sound Blaster

Floppy Disk Floppy Disk

Parallel Port - LPT1 Parallel Port - LPT1

Clock/Calendar

USB Serial Port

Video Adapter

Clock/Calendar

USB Serial Port

Video Adapter

Mouse

Coprocessor

IDE port A

IDE port B

Mouse

Coprocessor

IDE port A

IDE port B

SCSI System

System Timer

Keyboard


MIDI I/O

USB Serial Port

Serial Port A - Com1 (shared)

Serial Port B - Com2 (shared)


Sound Blaster

Floppy Disk

Parallel Port - LPT1

Clock/Calendar

SCSI adapter

Video Adapter

Mouse

Coprocessor

IDE port A

IDE port B


The PowerMate Pro2200/2180 multimedia models and SCSI multimedia models do not have any free IRQs. Disable the USB connectors to add an additional adapter.

Plug and Play

The system comes with a Plug and Play BIOS which supports Plug and Play technology.

Plug and Play eliminates complicated setup procedures for installing Plug and Play expansion boards. With Plug and Play, adding a Plug and Play expansion board is done by turning off the system, installing the board, and turning on the system. There are no jumpers to set and no system resource conflicts to resolve. Plug and Play automatically configures the board.

ISA Bus

The system board uses the ISA bus for transferring data between the processor and I/O peripherals and expansion boards. The ISA bus supports 16-bit data transfers and typically operates at 8 MHz. ISA expansion slot connector pin assignments are provided in

Appendix A of the PowerMate Pro2200/2180 Service and Reference Manual.

PCI Local Bus

The 32-bit PCI-bus is the primary I/O bus for the system. The PCI-bus is a highly-integrated

I/O interface that offers the highest performance local bus available for the Pentium Pro processor. The bus supports burst modes that send large chunks of data across the bus, allowing fast displays of high-resolution images.

The PCI-bus operates at half the Pentium Pro’s processor speed, and supports memory transfer rates of up to 105 MB per second for reads and up to 120 MB per second for writes, depending on processor configuration.

The high-bandwidth PCI-bus eliminates the data bottleneck found in traditional systems, maintains maximum performance at high clock speeds, and provides a clear upgrade path to future technologies.

PCI expansion slot connector pin assignments are provided in Appendix A of the

PowerMate Pro2200/2180 Service and Reference Manual.

PCI/IDE Ports

The system board provides two high-performance PCI/IDE ports: a primary channel and a secondary channel. Each port supports up to two devices for a total of four IDE devices.

The primary PCI/IDE port has an enhanced IDE interface which supports PIO Mode 4 devices with 16 MB per second 32-bit wide data transfers on the high-performance PCI local bus. The installed hard disk drive is connected to the primary PCI/IDE port. In multimedia configurations, the installed CD-ROM reader is connected to the secondary

PCI/IDE port.


Parallel Interface

The system has a 25-pin parallel bidirectional enhanced parallel port on the system board.

Port specifications conform to the IBM-PC standards. The port supports Enhanced

Capabilities Port (ECP) and Enhanced Parallel Port (EPP) modes for devices that require

ECP or EPP protocols. The protocols allow high-speed bidirectional transfer over a parallel port and increase parallel port functionality by supporting more devices.

The BIOS has automatic ISA printer port sensing. If the BIOS detects an ISA printer port mapped to the same address, the built-in printer port is disabled. The BIOS also sets the first parallel interface port it finds as LPT1 and the second port it finds as LPT2. The interrupt is selected to either IRQ5 or IRQ7 via Setup. Software selectable base addresses are 3BCh, 378h, and 278h.

I/O addresses and interrupts for the parallel port are given in Table 1-5.

NOTE:

Any interrupts used for the built-in parallel port are not available for ISA parallel ports.

Table 1-5 Parallel Port Addressing and Interrupts

Starting I/O Address Interrupt Level Port

378

278

3BC

378

278

3BC

IRQ05

IRQ05

IRQ05

IRQ07

IRQ07

IRQ07

LPT1

LPT1 or LPT2

LPT1 or LPT2

LPT1

LPT1 or LPT2

LPT1 or LPT2

Parallel interface signals are output through the system board’s 25-pin, D-subconnector.

The connector is located at the rear of the system unit. Pin locations for the parallel interface connector are given in Appendix A of the PowerMate Pro2200/2180 Service and

Reference Manual.

Serial Interface

The system has two 16C550 UART compatible serial ports (COM1 and COM2) integrated on the I/O controller. The serial ports support the standard RS-232C interface and the IR interface (see Table 1-6). The buffered high-speed serial ports supports transfer rates up to

19.2 KB. These ports allow the installation of high-speed serial devices for faster data transfer rates.


I/O addresses and interrupt levels for the two channels are given Table 1-6. The interrupt level is selectable via Setup to either IRQ3 or IRQ4. Software selectable base addresses are

3F8h, 2F8h, 3E8h, and 2E8h.

NOTE:

Any interrupts used for the built-in serial ports are not available for ISA parallel ports.

Table 1-6 Serial Port Addressing and Interrupts

Starting I/O Address Interrupt Level Port

3F8h

2F8h

3E8h

2E8h

* Used for IrDA data transfer

IRQ04

IRQ03

IRQ04

IRQ03

COM1

COM2*

COM3

COM4

See Section 2 of the PowerMate Pro2200/2180 Service and Reference Manual for information on resetting the port through the Setup Utility.

Serial interface specifications include:

Baud rate up to 19.2 KB per second

Word length - 5, 6, 7, or 8 bits

Stop bit - 1, 1.5, or 2 bits

Start bit - 1 bit

Parity bit - 1 bit (odd parity or even parity).

Serial interface signals are output through the system board’s 9-pin, D-subconnector. The connectors are located at the rear of the system unit. Pin locations for the serial interface connector are shown in Appendix A of the PowerMate Pro2200/2180 Service and

Reference Manual.

USB Interface

The Universal Serial Bus (USB) port allows you to add new plug and play serial devices without opening up the system. You simply plug the devices into the port. The USB determines system resources for each peripheral and assigns them without user intervention.

Up to 127 devices can be daisy chained to a single computer.


NOTE:

USB port functionality will become available when the operating system is updated to support this feature.

Infrared Interface

The I/O controller incorporates an infrared interface that provides two-way wireless communication through the IR window (port) on the front of the system. The interface uses infrared as the transmission medium instead of a traditional serial cable.

The IR port permits transfer of files to or from portable devices such as laptops and personal digital assistant (PDA) products using Puma TranXit™ applications software (not pre-installed) or other software supporting IrDA data transfer. The port supports data transfers at 115 Kbps from a distance of 1 meter (3 feet 3 inches).

The IR port uses the system’s COM2 serial port to transfer data. The port shares registers and function logic with COM2.

Please see the coupon provided with your system for the future release of Puma Tranxit IR software for Windows NT.

VIDEO BOARD

The system features a Matrox MGA Millennium™ 64-bit, PCI local bus, Windows random access memory (WRAM) graphics accelerator, with 2 or 4 MB of video WRAM. The MGA

Millennium integrates true color, digital video and 3D into a single chip. MGA Millennium provides up to 200 Hz flicker-free refresh. The 3D graphics engine renders your 3D applications in photo-realistic colors and textures for you to manipulate in real-time.

In addition to the standard VGA connector, a video feature connector is supplied on the

MGA Millennium video board. The following subsections provide information about the graphics features.

Video Support

The system comes with 2 MB of dual ported WRAM on the video board, upgradeable to

4 MB of WRAM. SCSI configurations come with 4 MB of WRAM, upgradeable to 8 MB.

The default video mode is 800 by 600 pixels with 256 colors. To change the default video resolution, see “Matrox Video Driver Installation” in Section 2 of the PowerMate

Pro2200/2180 Service and Reference Manual.

To take full advantage of the computer’s installed video board and extended graphics modes listed below, use the video driver diskettes that ship with the system. The included driver diskettes are listed earlier in this section.


When the video board contains 2 MB of video WRAM, the following resolutions are available:

640 by 480 - 256, 65K, and 16.7 colors

1024 by 768 - 256 and 65K colors

1152 by 882 - 256 and 65K colors

1280 by 1024, 256 colors

1600 by 1200, 256 colors.


640 by 480 - 256, 65K, and 16.7 colors

1024 by 768 - 256, 65K, and 16.7 colors

1152 by 882 - 256, 65K, and 16.7 colors

1280 by 1024 - 256, 65K, and 16.7 colors

1600 by 1200 - 256 and 65K colors.


640 by 480 - 256, 65K, and 16.7 colors

1024 by 768 - 256, 65K, and 16.7 colors

1152 by 882 - 256, 65K, and 16.7 colors

1280 by 1024 - 256, 65K, and 16.7 colors

1600 by 1200 - 256, 65K, and 16.7 colors.

See the specification table at the end of this section for the refresh rates. The following list provides additional features.

Video Playback

MGA’s advanced video playback acceleration provides full screen playback of MPEG and

AVI video clips.

The graphics engine delivers a full screen, smooth display of motion video data up to 30 frames per second (fps). Support includes:

MPEG-1

Video for Windows


MPEG is a compression/decompression standard developed by a professional video group called the Motion Picture Experts Group. MPEG produces full-screen, 30-frames-persecond, broadcast-quality digital video. This basically means viewing movies on your computer.

MGA Millennium accelerates color space conversion and video upscaling to deliver high quality MPEG and AVI video playback and true multimedia functionality.

AUDIO

To provide for the increasing number of multimedia applications, a Crystal CS4236 audio

CODEC chip is integrated onto the system board. The CS4236 chip provides 16-bit stereo,

Sound Blaster Pro-compatible audio. The system board on multimedia configurations provides a line in jack, line out jack, speaker jack, microphone jack, and musical instrument device interface (MIDI) connector for the installation of a MIDI/Joystick kit.

The sound system provides all the digital and analog mixing functions required for playing and recording audio on personal computers, including stereo analog-to-digital and digitalto-analog converters, analog mixing, anti-aliasing and reconstruction filters, line and microphone level inputs, digital audio compression, and full digital control of all mixer and volume control functions.

The sound system is standard on multimedia configurations and features the following:

16-bit Crystal CS4236 multimedia Codec and Yamaha OPL3 FM synthesizer

digital audio and analog mixing functions, including stereo analog-to-digital and digital-to-analog converters, analog mixing, anti-aliasing and reconstruction filters, line and microphone level inputs, digital audio compression, and full digital control of mixer and volume control functions

Adlib, Sound Blaster Pro 2.0, Windows Sound System, and MPU-401 compatibility

The CS4236 includes a full Plug and Play interface and is comprised of seven logical devices, including the Synthesizer, Game Port, Sound Blaster, Sound System, MPU-401,

CD-ROM, and the CS4246 device itself. Each logical device is configured into the host environment using the Plug and Play configuration methodologies. The audio subsystem requires two DMA channels and one interrupt (see below for defaults).

If CMOS is cleared, the sound board settings stored in the BIOS will not be restored with the defaults. Use an ISA Configuration Utility (ICU) to restore the sound board settings.

The NECCSD defaults are as follows.


I/O RANGE: 0220-0233

I/O RANGE: 0330-0331

I/O RANGE: 0388-038B

I/O RANGE: 0200-0207

IRQ:

DMA

DMA

05

01

05

SCSI BOARD

SCSI configurations come with an Adaptec 2940UW Ultra Wide SCSI adapter board installed in an PCI expansion slot. The SCSI adapter board brings the highest performance

SCSI I/O technology to the PCI local-bus, transferring data up to 133 MB/second. The

SCSI adapter board is compatible with all major operating systems, SCSI-2 and SCSI-3 peripherals, and industry-standard application software.

The BIOS-resident SCSISelect configuration utility eliminates the need to handle jumpers or terminators while adding peripherals. All configuration and terminator settings are controlled via the keyboard (see “Enabling the Adaptec SCSI Board” in Section 2 of this addendum). The SCSI adapter board feature the following:

PCI to UltraSCSI host adapter with SCSISelect, utilizing the PCI local-bus to support up to fifteen SCSI devices

Bus master DMA interface protocol

32-bit bus width

Up to 133 MB/second data transfer rate

Fast and wide 20 MB/second SCSI synchronous data rate

6 MB/second SCSI asynchronous data rate

SCSI-2 and SCSI-3 device protocol

Advanced SCSI Programming Interface (ASPI) compliant, multi-threaded I/O scatter/gather, tagged queuing, disconnected, synchronous and asynchronous fast and wide.

Extended translation scheme supports up to eight GB per disk

Drivers may be single-ended, active, or programmable via SCSI configuration utility.


DISKETTE DRIVE

Up to two diskette drives are supported in the system. The installed 3 1/2-inch diskette drive is connected by a single ribbon cable with two drive connectors. The diskette drive cable plugs directly into the system board. Typically, there are no switches or jumpers that need to be set, both diskette drives are terminated and the cable determines drive A and B.

Connector locations are given in Appendix A of the PowerMate Pro2200/2180 Service and

Reference Manual.

HARD DISK DRIVE

Up to four IDE hard drives are supported in the system (non-SCSI configurations). In the

SCSI configuration, up to 15 SCSI devices (disk drives, CD-ROM drives, scanners, tape backups) are supported by the Ultra Wide SCSI adapter board. Two SCSI devices can be installed internally in the system chassis.

IDE Hard Drives

The system board has two IDE/PCI interface connectors (primary and secondary) for connecting IDE storage devices such as hard disk drives. Each connector supports up to two IDE devices. Connector locations are given in Appendix A of the PowerMate

Pro2200/2180 Service and Reference Manual.

All systems ship with one internal 3 1/2-inch hard disk (1-inch high, thin-height) installed behind the front panel in the bottom slot in the drive cage. The three-connector hard disk drive cable plugs into the primary connector on the system board. An optional second hard drive can be connected to the middle connector on the primary IDE cable. A third hard drive (in a 5 1/4-inch accessible slot) can be connected to the middle connector on the secondary IDE cable. In multimedia configurations, the secondary IDE cable connects the

CD-ROM reader to the system board. The standard hard disk drive is set as the master device on the primary IDE/PCI port (see Figure 1-3). Use the Storage Device Installation procedures in Section 3 when installing optional devices.

One drive only

Master (default)

Two drives installed

Master

Two drives installed

Slave

Cable Select

Remote LED

Figure not to scale

Figure 1-3 IDE Hard Disk Drive Jumper Settings


NOTE:

When ATA and ATAPI devices are installed on the same channel, primary or secondary, the ATA device must be configured as the master.

SCSI Hard Disk

All SCSI configuration systems ship with one internal 3 1/2-inch hard disk (1-inch high, thin-height) installed behind the front panel in the bottom slot in the drive cage. A threeconnector hard disk drive cable connects the SCSI hard disk to the Ultra Wide SCSI adapter board. An optional second hard drive can be connected to the middle connector on the hard disk drive cable. Before installing additional SCSI devices, review the basic SCSI concepts provided in “SCSI Devices” in Section 3 of the PowerMate Pro2200/2180 Service

and Reference Manual.

EIGHT-SPEED CD-ROM

An eight-speed CD-ROM reader comes pre-installed as drive E. The reader can be used to load programs from a CD or it can be used to play audio CDs. The reader operates at different speeds depending on whether the CD contains music or data. The reader is fully compatible with Kodak Multisession Photo CDs™ and standard CDs.

CD-ROM Reader Operation

Use the CD-ROM reader to load and start programs from a CD or to play audio CDs. The

CD-ROM reader has the following controls and indicators (see Figure 1-4):

jack for connecting headphones with a stereo mini-jack plug

volume control for adjusting the headphone volume

busy lamp that lights during read operations

open/close button for opening or closing the CD tray when the power is on

CD tray that opens and closes when the eject/retract button is pressed

emergency eject hole in the front panel for manually opening the CD tray if power is lost. Insert a paper clip into the hole and press inward to open the tray.


Figure 1-4 CD-ROM Reader Controls and Indicators

To load a disc in the eight-speed CD-ROM reader, follow these steps.

1.

Press the open/close button. The CD tray opens.

2.

Put the CD, printed side up, into the tray.

3.

Press the open/close button. The tray closes.

4.

To remove the disc, press the open/close button. The tray opens, allowing removal of the disc.

CD-ROM Reader Settings

The reader is set as the master device on the secondary IDE/PCI port (see Figure 1-5). For details about CD-ROM jumper settings and connector descriptions, see Appendix D of the

PowerMate Pro2200/2180 Service and Reference Manual.

Master

(default)

Audio Connector IDE Connector Power Connector

Figure 1-5 CD-ROM Jumper Settings


POWER SUPPLY

The power supply is mounted inside the system unit. It supplies power to the system board, option boards, diskette drives, hard disks, keyboard, and mouse. A fan inside the power supply provides system ventilation. The power supply provides 200 watts. Connector locations are in Appendix A of the PowerMate Pro2200/2180 Service and Reference

Manual.

KEYBOARD

The Chicony-style 104 key keyboard is standard equipment for the system. The keyboard provides a numeric keypad, separate cursor control keys, and 12 function keys, capable of up to 48 functions. Status lamps on the keyboard indicate: Num (Numeric) Lock, Caps

(Capital) Lock, and Scroll Lock key status. The keyboard’s six-pin connector plugs into the rear of the system.

MOUSE

A PS/2-compatible mouse is standard equipment for the system. The mouse has a selfcleaning mechanism that prevents a buildup of dust or lint around the mouse ball and tracking mechanism. The mouse’s six-pin connector plugs into the rear of the system.

SPEAKERS

Systems come with a high-quality stereo 20-watt speaker set, an AC adapter, and connecting wires. The speaker set features a volume control, power on/off switch, power lamp, and a headphone jack. Volume is controlled from the speaker or from the sound application software. The speaker set connects to the sound board’s line out jack on the back of the system.

MICROPHONE

The microphone that comes system allows voice and sound to be recorded into data files.

The microphone connects to the sound board’s MIC jack located on the back of the system.

The microphone works in conjunction with the an audio application program.

LANDESK CLIENT MANANGER

LANDesk



Client Manager is provided with your PowerMate system.

For installation procedures, see “LANDesk Client Manager Setup” and “Using LANDesk

Client Manager” in Section 2 of this addendum.

With Client Manager you can

review system inventory.

view DMI-compliant component information.


back up and restore system configuration files.

troubleshoot.

receive notice of system events.

transfer files to and from client workstations.

remotely reboot client workstations.

There are two main components of Client Manager: PC health indicator and inventory.

PC Health Indicator

PC health indicator consists of three parts:

Managing workstations

PC Health meter

PC health description.

Managing Workstations

Client Manager sets up a connection to all the workstations running on the network to allow the administrator to monitor the functions of each workstation.

The monitoring is in real time so that if an unhealthy workstation is fixed, you can refresh the screen to view the new correct PC health. You can also set the monitor to report only unhealthy workstations.

PC Health Meter

The PC Health meter is a traffic signal that provides a visual indicator of workstation health.

A red light means that a critical system event has occurred. You are required to fix the problem immediately.

A yellow light or noncritical system event requires that you monitor the situation. It may be a problem that could get worse and become a critical event.

A green light means everything is working fine with the system.

PC Health Description

The description of PC health is determined by monitoring various system components for threshold levels. Some of the components that are monitored include the following:

drive space

prediction of hard drive failure


free virtual memory

temperatures

power supplies

chassis opened

GDI

non-critical boot failure

boot virus detection.

Once a threshold level has been passed on a workstation, you can request notification of the problem and have it written into a log file.

Inventory

Client Manager Inventory views the hardware and software components of your workstation. The inventory consists of the following categories:

workstation summary

basic hardware

drives

memory

audio

keyboard/mouse

video

system resources

I/O ports

operating system

network

applications

system files

user information.

You can also view the current system configuration, edit user information, and create or restore file snapshots.


Using DMI

As a part of the LANDesk Client Manager, the Desktop Management Interface (DMI) is the standard interface used to manage system components on the computer. Examples of system components are network interface cards, printers, and software applications. System components provide a Management Information Format (MIF) file to be DMI compliant.

The information file describes component attributes that can be managed.

Client Mananger can be used to “get” attribute information on system components. It can also be used to “set” attribute values in real time.

Heceta Capabilities

The computer has an Intel Heceta Head ASIC chip mounted on the system board. The purpose of this chip is to provide real-time monitoring capabilities used by DMI. The

Heceta chip provides the following features:

an integrated temperature sensor with configurable interrupt generation based on upper and lower temperature limits

a power supply monitor with configurable interrupt generation based on upper and lower voltage limits

chassis intrusion detection with interrupt generation capabilities

To take advantage of these features, DMI has expanded its interface in the following areas:

Heceta interrupts may be enabled or disabled

High and low limits can be set and are displayed for temperature and power supply voltages

Current readings are displayed for temperature, power supply voltages, and chassis state

Heceta interrupts can be detected when “out of range” conditions occur. User prompts are displayed to alert the user of a potentially harmful condition.


SPECIFICATIONS

System specifications are included in Table 1-7.

Item

Dimensions and

Weight

Keyboard Dimensions and

Weight:

Recommended Operating

Environment

Device Slots

Expansion Slots

Peripheral Interface

Table 1-7 Specifications

Specification

Width: 8.5 inches (215 mm)

Depth: 18.3 inches (465 mm)

Height: 14.6 inches (371 mm)

Weight: 20.5 lb. (9.32 kg) (dependent upon options)

Width: 19.0 inches (48.3 cm)

Depth: 8.4 inches (21.3 cm)

Height: 1.6 inches (4.1 cm)

Weight: 3.5 to 4.0 lb. (1.6 to 1.8 kg)

Temperature: 50 o

F to 95 o

F (10 o

C to 35 o

C)

Relative Humidity: 20% to 80%

Three 1.6-inch high, 5 1/4-inch, front accessible slots

One 1-inch high, 3 1/2-inch front access slot

Two 1-inch high, 3 1/2-inch internal slots

Seven slots:

three 32-bit PCI slots

-- Matrox video board installed in slot 3

-- SCSI adapter installed in slot 1 in SCSI configurations

three 8-/16-bit ISA slots

one shared 8/16-bit ISA or 32-bit PCI slot

System Board, rear panel

PS/2-style keyboard connector, rear panel

PS/2-style mouse connector, rear panel

Two RS-232C serial ports,

Two USB ports

Parallel printer port

Video Board, rear panel

VGA connector

Video feature connector

Sound System, rear panel (integrated on system board)

Line in jack

Line out Jack

Microphone jack

MIDI connector

SCSI Board, rear panel (SCSI configurations)

68-pin External SCSI connector


Item

Front Panel


Specification

Power button

Power indicator lamp

Hard disk drive busy indicator lamp

Reset button

Infrared IrDA transceiver

Processor

Cache Memory

Flash ROM

Chip Set

System Memory

Standard

Optional SIMMs

Intel Pentium Pro 180 MHz or 200-MHz, depending on the model

16 KB of primary cache (8 KB data, 8 KB instruction) and 256 KB of secondary cache integrated in the processor

2-MB (Intel PA28FB200BX) Flash ROM

Intel 82440FX PCIset

16-MB standard (32-MB in SCSI configurations), expandable to

256 MB using SIMM sockets

4-, 8-, 16-, 32-, 64-MB**; 32-bit, non-parity, 60-ns SIMMs

Battery

Power Supply

Replaceable 3-volt lithium, non-rechargeable coin-type

115 V/230V switch selectable, 200 Watt

115 V (90-135 V)

230 V (180-265 V)

DC Voltage

+12 V, 6.0 A

+5 V, 22.0 A

+3.3 V, 14.0 A

−

5 V, 0.5 A

−

12 V, 0.8 A

** 64-MB SIMMs are supported, but presently not available.


Item


Specification

CD-ROM Reader (eight speed) Rotation speed: Inner track 4240 to 1840 rpm, variable

Supported formats: CD Audio, CD-ROM mode1 and 2, CD-ROM

XA (mode 2, form 2, form 1) Photo CD single or multiple sessions), CD-I(FMV), Video CD, CD+ (Plus)

Data transfer rate: Sustained 1200 KB/sec, burst 14.3 MB/sec,

PIO mode3, DMA mode2

Access time (typical): 140 msec

Built-in buffer: 256 KB/128 KB

Host interface: IDE (ATAPI)

SCSI Adapter Board PCI local-bus

32-bit bus width

Up to 133 MB/second data transfer rate

Fast and wide 20 MB/second SCSI synchronous data rate

6 MB/second SCSI asynchronous data rate

Bus master DMA interface protocol

SCSI-2 and SCSI-3 device protocol

Extended translation scheme supports up to eight GB per disk

Single-ended, active, or programmable drivers via SCSI

configuration utility

Advanced SCSI Programming Interface (ASPI) compliant, multi-

threaded I/O scatter/gather, tagged queuing, disconnected,

synchronous and asynchronous fast and wide.


Item

Video Board


Specification

Graphics Support (with 2 MB video WRAM)

1600 by 1200 pixels, 256 colors, vertical refresh rate of

60-78 Hz and horizontal refresh rate of 76-96 Kz

1280 by 1024 pixels, 256 colors, vertical refresh rate of


1152 by 882 pixels, 256/65K colors, vertical refresh rate of




640 by 480 pixels, 256/65K/16.7 million colors, vertical refresh rate of 60-200 Hz and horizontal refresh rate of 32-100 Kz.




1280 by 1024 pixels, 256/65K/16.7 million colors, vertical refresh rate of 60-110 Hz and horizontal refresh rate of

63-107 Kz


54-110 Kz


48-104 Kz

640 by 480 pixels, 256/65K/16.7 million colors, vertical refresh rate of 60-200 Hz and horizontal refresh rate of 32-100 Kz



76-96 Kz


63-107 Kz


54-110 Kz


48-104 Kz

640 by 480 pixels, 256/65K/16.7 million colors, vertical refresh rate of 60-200 Hz and horizontal refresh rate of 32-100 Kz


Item

Sound System

Speakers

Administrative Compliance


Specification

Crystal CS4236 audio CODEC chip integrated on system board; standard in multimedia models

Compatible with Sound Blaster Pro™, Sound Blaster™ 2.0,

Adlib™, MPU-401 and Microsoft

®

Windows Sound System

for PC sound applications

Stereo jacks for microphone, line in, and line out

Software address mapping and DMA and IRQ selections for

Plug and Play

Provides all digital audio and analog mixing functions required

for playing and recording audio

MPU-401 Sound Blaster MIDI and game port interface

20-watt stereo speakers

Power on/off switch, power lamp, volume control

Treble and bass tone control

Magnetically shielded

Built-in stereo amplifier

20W RMS power output

2-way speaker system

2-inch tweeter

4-inch woofer

Subwoofer output jack

External DC jack

Headphone jack

AC adapter



120V to +15V,

−

15V

Dimensions



5 in. (12.7cm) D x 4.5 in. (11.5 cm) W x 11 in.

(28 cm) H

UL 1950 - safety

CSA C22.2 No. 950-m89

TUV EN60950: 1988

FCC part 15, Subpart J, Class B - emissions

FCC part 68

C.R.C., c.1374

IEC 950 - safety

VDE 0871/6.78, Class B - emissions

Section 2

Setup and Installation

This section provides information on installing the hardware drivers and other software in the PowerMate Pro2200/2180 systems. In addition, valuable information about the computer that was not included in the user’s guide or service and reference manual is included.

MONITOR SELECTION ON FIRST BOOT

NOTE:

Before connecting your monitor to the system, check the monitor’s documentation for its supported refresh rates and resolutions. The monitor must support 800x600 by 256 colors at

75 Hz. This is the default resolution.

If your monitor does not support the 75 Hz refresh, change the refresh rate during the initial boot process. When the system starts, you will see the following prompt:

Please select the operating system to start:

Select “Windows NT Workstation Version 4.00 (VGA Mode).” This selection provides a refresh rate of 60 Hz.

NOTE:

When you log into Windows NT for the first time, be sure to log in as administrator and set a password.

LANDESK CLIENT MANAGER SETUP

Use the following procedure to set up the LANDesk Client Manager software.

1.

Press the Start button on the taskbar.

2.

Scroll up to “Programs” to open the Programs menu.

3.

Move the cursor over the “Intel LANDesk” selection and click on “Client

Manager 3.0 Setup.”

4.

Follow the instructions in the Setup program.

2-2 Setup and Installation

CRYSTAL AUDIO DRIVERS/BUSINESS AUDIO MIXER AND MIDI

INSTALLATION

The following procedures describe how to install the Crystal 4236 Audio Drivers/Business

Audio Mixer (for multimedia and SCSI systems only) and set up MIDI support. Read this section before installing your drivers.

NOTE:

If you do not have a multimedia or

SCSI system, skip to “McAfee’s VirusScan for

Windows NT.”

Installing Crystal Audio Drivers

Use the following procedure to install Crystal 4236 Audio Drivers/Business Audio mixer software.

1.

Insert the “Crystal 4236 Audio Drivers/Business Audio Mixer” diskette into drive A.

2.

Scroll up to “Settings” and click on “Control Panel” to open the panel’s window.

3.

Double click on the “Multimedia” icon.

4.

Click on the Devices tab selection in the Multimedia Properties dialog box and select “Add.”

5.

In the Add dialog box, select “Unlisted or Updated Driver” and press OK. Be sure that the directory path in the Add box points to A:\. Press OK.

6.

Make sure “CS32BA11 Business Audio NT Ver 1.20” is selected and press OK.

If you see another listing, press Cancel and be sure A:\ is selected as the source directory.

7.

In the Business Audio Setup dialog box, change the Interrupt setting to five by clicking on the radio button next to the number 5 in the Interrupt column.

Do not change any other settings. Press OK.

8.

When prompted, press “Restart the System now.”

Setting Up MIDI Support

Follow this procedure to set up MIDI file playback on the system.

1.

Scroll up to “Settings” and click on “Control Panel.” The Control Panel window appears.

2.

Double click on the Multimedia icon.

Setup and Installation 2-3

3.

Click on the Devices tab selection in the Multimedia Properties dialog box and then click on the “Add” button.

4.

In the Add dialog box, select “MIDI Synthesizer” and then press OK.

5.

When prompted, click on “Restart the System Now”.

MCAFEE’S VIRUS SCAN FOR WINDOWS NT

Follow this procedure to install the McAfee’s Virus Scan.

1.

Log in as administrator and use the Windows NT password to continue with the installation.

2.

Insert the McAfee Virus Scan diskette into drive A:.

3.

From Program Manager, press the “Start” button, then select “Run.”

4.

Type

A:\SETUP.EXE

and click “OK.”

5.

Follow the instructions in the setup program. Select “Typical” (the default) for the setup type. Press “Skip” for Service Account Information.

6.

When the program asks you if you want to view “WHATNEW.TXT”, click on

“Yes” and carefully read the file.

ENABLING THE ADAPTEC SCSI BOARD (SCSI MODELS ONLY)

The default setting for the Adaptec SCSI Board does not provide optimum performance.

Use the following steps to change the setting.

NOTE:

If you do not have a computer configured with the SCSI interface, skip this section.

1.

Save any current open application files. Close all open applications and reboot the system.

2.

As the system reboots, watch for the Adaptec SCSI Banner and press CTRL A when prompted. This launches the Adaptec SCSI setup utility.

3.

In the Options screen, select “Configure/View Host Adapter Settings” and press

“Enter.”

4.

Select “Advanced Configuration Options” and then scroll down to “Support for

Ultra SCSI Speed.” Set this selection to “Enabled.”

5.

Press “Esc” twice and follow the instructions on the screen to save changes and exit the setup utility. Reboot the system.


RELEASE NOTES

The following is important system information that was not available when the PowerMate

Pro2200/2180 User’s Guide was printed.

Infrared (IR) Interface

Although the computer hardware supports the IR window on the front of the system,

Windows NT IR interface software is not available at this time. Please see the coupon provided with your system for the future release of Puma Tranxit™ IR software for

Windows NT.

Unsupported Monitor Resolutions

The following NEC monitor resolutions are not supported.

XP21



default VGA, 640 by 480 by 256 and 1600 by 1200 by 256

XP17



640 by 480 by 256

M500



640 by 480 by 256

6FG



1024 by 760 by 256

If you have one of these monitors, at the stated resolutions you will experience screen wavering. At the present time there is no fix for this except to avoid the resolutions.

Interrupt Assignment

The BIOS setup (under Advanced, Plug and Play Configuration) shows IRQ 5 as available.

On multimedia systems, IRQ 5 is reserved for sound. Do not configure other devices for this interrupt. See Table 1-4 in Section 1 of this addendum for a list of interrupt level assignments for each PowerMate Pro2200/2180 system configuration.

Secondary Drive Configuration

When ATA and Atapi devices are installed on the same channel, primary or secondary, the

ATA device must be configured as the master. Please be aware that the NEC

CD-ROM is an Atapi device configured as the master on the secondary channel. If an ATA device is installed on this channel (such as a second hard drive), the NEC CD-ROM needs to be reconfigured as the slave device.

Setup and Installation 2-5

AVI Distortion

If you experience distortion when using an AVI file while trying to resize or drag the window, you can disable “Full Drag On” to resolve this problem. Follow this procedure.

1.

Press “Start” and scroll to Settings. Select Control Panel.

2.

Double click on the Desktop icon.

3.

From the Applications box, click on “Full Drag” to disable.

Using 16-Bit Applications

Some 16-bit applications operate on the computer with Windows NT 4.0. These applications, however, are not designed for the full potential of the 32-bit processing architecture, so operation may be erratic.

Avoid using any 16-bit utility application that accesses the hard drive.

Advanced Power Management

Currently, Windows NT 4.0 does not support the advanced power management feature.

Suspend “Sleep” Button

The Suspend “sleep” button on the front of the computer will not work because Windows

NT 4.0 does not support the advanced power management feature.

Using LANDesk Client Manager

Refer to the following subsections for known LANDesk Client issues.

Accessing the LANDesk Client Online Guide

The LANDesk Client features an extensive Read me document. Use the following steps to access the guide.

1.

Press “Start” and scroll up to “Programs.”

2.

In the Programs list, select “LANDesk.” Then select “LANDesk 3.0 Readme.”


“Discover” Feature

The Discover feature has inconsistent behavior. For best performance, use the following steps.

1.

In the Select Workstation dialog box, select the local system. This closes the

Select Workstation dialog box.

2.

From the File menu, access “Select Workstation”. This will refresh the dialog box listing.

You can now select any workstation as needed.

Heavy Network Use with Other PowerMate Models

When LANDesk Client Manager Admin tries to select a remote client such as a PowerMate

V or P series model with LANDesk Client Manager client software installed during heavy network load, LANDesk Client Manager Admin may display the following message:

The remote workstation is not responding to the requests, please select another workstation.

If the remote workstation is the PowerMate V or P series model, use the PROSET utility program shipped with Intel EtherExpress driver to configure the onboard Intel

EtherExpress 10/100 to be (a) 10 MBPS and (b) half duplex.

These settings can also be made from the network dialog in the Windows Control Panel or from the network neighborhood properties dialog.

Multiple Admin Sessions

Do not use multiple Admin sessions within one physical network environment. Many remote clients attributes will be incorrect if multiple sessions occur.

Audio Not Listed in DMI

The DMI Audio listing does not list the audio features in the PowerMate Pro2200/2180 system.

Section 3

Troubleshooting

This section provides information that helps isolate and repair system malfunctions at the field level.

This section also includes the following updated service information and procedures:

NECCSD service telephone numbers (see Table 3-2)

online information access procedures.

PROBLEMS AND SOLUTIONS

The following table summarizes problems that may develop during system operation and lists (in sequential order) suggested corrective actions. If you need additional help solving a problem with the computer, see “NECCSD Service and Information” later in this section.

Problem

No power

Table 3-1 Problems and Solutions

Symptom Solution

Power lamp on computer status panel will not light.

1. Check that the power cord is plugged into the AC connector on the computer.

Check that the other end of the cord is plugged into a live properly grounded AC power outlet.

2. Check cable connections between power supply and system board.

3. Systematically eliminate possible shorted PCBs by removing cables and expansion boards.

4. Check the +5 and +12 power supply voltages (see Appendix A of the service and reference manual for connector pin assignments). Measure voltages with the system board installed.

5. Replace power supply.

6. Replace system board.

3-2 Maintenance and Troubleshooting

Problem

Power supply malfunction

Operating system does not boot



Any one or more of the following conditions could occur:

Front panel lamps out, diskette and/or hard drives do not spin, monitor blank, interface ports not working, and keyboard lamp out and/or cannot input from keyboard.

1. Perform steps 1 through 4 listed in this table under No Power.

2. Check power supply voltages. Voltages should be measured with a load on them

(system board plugged in). See Section 1 of this addendum for power supply specifications.

3. Replace power supply.

Intermittent beeping at power-on. Computer beeps more than once and is unable to complete boot-up.

1. Check system configuration and switch settings (refer to the service manual).

“Invalid Configuration” message displayed.

Computer halts during loading sequence.

2. Verify that drives are enabled.

3. Reseat SIMMs and option boards in their connectors. Inspect system board for dropped objects.

4. Remove option boards and reboot.


1. Press

F1 to run Setup and correct the parameters.

2. Replace the CMOS battery if the date and time must be set each time the computer is powered on.

1. Power the computer off. Check for proper jumper settings, then power-on the computer.

2. Check condition of selected bootload device (diskette or hard disk) for bad boot track or incorrect OS files.

3. Try booting OS from diskette or recopy

OS files onto hard disk.

4. Verify correct hard disk is selected.

Maintenance and Troubleshooting 3-3

Problem



Diskette drive does not work

Hard disk malfunction

Lamp on drive panel does not light when diskette is loaded.

Hard disk drive lamp does not light but hard disk drive can be accessed.

Hard disk controller failure message displayed.

1. Check power and signal cable connections between diskette drive, system board, and power supply.

2. Check diskette drive jumpers.

3. Check power supply and replace diskette cable.

4. Replace diskette drive.


1. Check cable connections between lamp and system board.

1. Check that the IDE port and hard disk drives are enabled in Setup.

Cannot access hard disk.

1. Check signal/power connections between hard disk, PCB, power supply.

2. Check drive jumper settings.

3. Check power supply.

4. Check hard disk cable and hard disk.

Replace as necessary.

5. Replace system board (or hard disk controller PCB if the system board controller is not used).

1. Reseat SIMMs.

Memory malfunction

Total memory is not recognized.

Sound malfunction No output from both the 8-bit and 16-bit digitized sounds.

2. Systematically swap SIMMs.

3. Check to see if the SIMM configuration is valid (see the service and reference manual).

4. Replace SIMMs.


1. Check interrupts. Refer to Section 1 of this addensum for interrupt settings.

2. Check DMA channels. Refer to

Section 1 of this addendum.


Problem

Keyboard or mouse malfunction

Monitor has prompt, but cannot input data.

Monitor malfunction


Symptom

Unable to synchronize display.

Solution

1. Check that keyboard/mouse is plugged in.

2. Check password (see Section 2 of the service and reference manual).

3. Disable password (see Section 2 of the service and reference manual).

4. Replace keyboard (or mouse).


1. Adjust the monitor's sync controls.

2. Check that the monitor's resolution matches the video setting or the video driver used (see Section 1 of this addendum).

3. Check that the utility is not selecting a refresh rate/resolution that is not supported by the monitor.

4. Check that the driver used matches the capabilities of the video board and

WRAM.

Wavy display.

1. Check that the computer and monitor are not near motors or electric fields.

Blank display.

1. Press any key or move mouse to ensure power management has not blanked the display

2. Check that the VGA connector is attached to the video board at the rear of the system.

3. Check that the monitor power ON/OFF switch is ON.

4. Check cable connections between the

AC power supply and monitor.

5. Adjust brightness and contrast controls.

6. Check cable connections between the monitor connector and the system board

(or optional video board).

7. Replace video board.

8. Replace monitor.


Problem

CD-ROM

Malfunction

Communication

Error



Disc tray does not open.

1. Check that the system power is on.

Cannot access CD-ROM reader.

No sound from CDs.

No or bad data when communicating.

2. System power failed. Insert a paper clip into the emergency eject hole and press inward to open the tray.

1. Check signal/power connections between reader, PCB, power supply.

2. Check master/slave settings.

3. Check power supply.

4. Check IDE cable. Replace as necessary.


1. Check that speaker power is on and volume is adjusted.

2. Check audio software settings.

3. Check CD audio cable. Replace as necessary.

4. Replace CD-ROM reader.


1. Check cable connections between system board and device.

2. Check that the interface port is selected.

3. Test or replace the device and interface cable (see the device documentation for troubleshooting).



NECCSD SERVICE AND INFORMATION

This subsection includes the following updated service information and procedures:

NECCSD service telephone numbers (see Table 3-2)

online information access procedures.

Service

Table 3-2 NECCSD Service and Information Telephone Numbers

Call

To order NECCSD spare parts, cross-shipments, status on orders, part numbers, contracts, extended warranties and customer service issues (dealers only)

To order NECCSD spare parts (for customers)

In the U.S., call 1(800) 632-4565

In the U.S., call 1(800) 632-4565

In Canada, call 1(800) 727-2787

Call 1(800) 632-4565 To obtain option information, literature, dealer locations, and sales leads

To open a service call or speak to a technician In the U.S., call 1(800) 632-4565

To send technical questions over email [email protected]

To fax technical questions to customer support

To log onto the NECCSD Electronic Bulletin Board

System (BBS) for down loading software drivers and the latest BIOS for ROM flashing

Call 1(508) 635-4706

(see BIOS Update Utility in Section 2 of the service manual)

To acquire FaxFlash™ about NECCSD products from a fax machine 24 hours a day. Use this automated service to receive the latest Technical

Information Bulletins and more.

To inquire about Canadian repairs

In the U.S., fax 1(508) 635-4100

In the U.S., call 1-888-329-0088

Outside the U.S., call 1-508-635-6090

Call 1(800) 268-4191

Online Services

The following subsections provide valuable information on how to access the various online services available for your use.


NECCSD FaxFlash Service

The NECCSD FaxFlash service is a self-help, automated electronic information service for obtaining up-to-date product application notes, installation procedures, troubleshooting tips, data sheets, technical information bulletins, illustrated parts lists, part numbers, and other information about the system.

Using a fax machine, you can obtain information from FaxFlash 24 hours a day, 7 days a week. Simply call the FaxFlash number on a touch-tone telephone and order the information you want by following the voice prompts. FaxFlash automatically faxes the information to you.

If you are new to FaxFlash, first order one of the following catalogs. Each catalog lists the available documents and their document numbers. Current catalogs include:

Catalog 1, NECCSD Telephone Directory and Online Service Information

Catalog 3, NECCSD Computer Product Specifications, Warranty Policy, Ultracare Guidelines, and Sales Information

Catalog 5, NEC ProServa™ and Express Serva Product Information

Catalog 6, NEC Ready Consumer Desktop Systems

Catalog 7, NEC PowerMate Commercial Desktop Systems

Catalog 8, NEC Portable Systems (including Versa

®

Notebook and MobilePro

Handheld Computers)

Catalogs 5, 6, 7, and 8 contain technical support information, including Technical Information Bulletins, Illustrated Parts lists, Frequently Asked Questions (FAQs) lists, and other product support documents.

Order information from FaxFlash as follows.

1.

Be sure that the fax machine or fax/modem is on. Have the document number ready for the document you want.

2.

At the touch-tone telephone, enter 888-329-0088 (U.S. and Canada only) or

508-635-6090 (international).


3.

Listen to the instructions provided by the voice prompts.

Press

1

if you do not want an introduction to FaxFlash. Follow the automated instructions for ordering the document or catalog.

Press

2

if you want an introduction to FaxFlash. Follow the automated instructions for ordering the catalog or document.

3.

When prompted, enter your fax number and name.

For international use, first enter the international long distance access number

(011), your country code, your area code or city code, then your fax number.

The information you requested is automatically sent to your fax machine. Please wait for the ordered document to arrive at the fax machine before calling to order more documents. If

FaxFlash attempts to send the second order before the first order is completed, the order may be canceled. After three tries, FaxFlash assumes that your line is busy and terminates any further processing of the order.

NECCSD Bulletin Board Service

If you have access to a modem, you can use the NECCSD Bulletin Board Service (BBS) to provide you with the latest information on hardware and software. The BBS allows you to download files (video drivers, printer drivers, BIOS updates, etc.) for system enhancements and upgrades.

You can also access the BBS through the CompuServe online service.

Log onto the BBS as follows.

1.

From the Windows desktop, click the Start button.

2.

Point to Programs. Point to Accessories and then click HyperTerminal.

3.

Double click the

Hypertrm.exe

icon. The HyperTerminal program appears.

4.

Follow the instructions on the screen to set up your modem. Click the

HyperTerminal Help

button for information about dialing the phone number.

If you need to check communications settings, check that the settings match the following BBS parameters:

Baud rate: select any baud rate that matches your modem

Parity: none

Data bits: 8


Stop bits: 1

Flow control: Xon/Xoff (select Hardware if using 14.4 bps or higher).

5.

Following the HyperTerminal instructions, enter the BBS phone number

(508-635-4706). Your business phone system and/or location might require a

9 1 or 1 prefix.

NOTE:

The first time that you use the BBS, you are requested to provide information for a new user questionnaire.

6.

Press

Enter

twice

7.

Enter your first name, last name, and password. Press

Enter

after each.

8.

Follow the screen prompts until the Main Menu is displayed.

9.

At the Main Menu, select

J

to join a conference. Select

Conference 1

for the desktop conference.

10.

From the Main Menu, press

F

and

Enter

for the File menu.

11.

At the File menu, select

F

for a list of downloadable files. Follow the prompts to select a file for downloading.

CAUTION:

Executable files automatically format your diskette when you download files from the BBS. Formatting destroys any data on the diskette. Before you download files from the

BBS, check that you do not have information on the diskette that you need.

After you complete downloading your file, log off the BBS as follows:

1.

Press

Enter

(to continue).

2.

Press

G

(command for Goodbye/Hangup).

3.

Press

Enter.


E-mail/Fax Technical Support Service

If you have a modem , the NECCSD Technical Support Center offers technical support by

E-mail over the Internet network. The Internet address is:

[email protected]

If you have access to a fax machine or fax/modem, you can also fax technical questions to the NECCSD Technical Support Center. The fax number is:

(508) 635-4100

When using the E-mail or fax support service, include the following words in the subject field for prompt response from the appropriate technical person:

Desktop (desktop or minitower systems)

Monitor

CD-ROM

Printer

Notebook.

Provide as much specific information about your questions as possible. Also, if you are sending a fax, please include your voice telephone number and your fax number with the question. You will receive a response to your questions within one business day.

Internet

If you have a modem, you can access NECCSD’s Home Page on the Internet World Wide

Web. You can do this through a commercial online service or through your Internet account. NECCSD’s Home Page contains general information about NECCSD products.

You can also use the Internet to access NECCSD’s ftp (file transfer protocol) site to download various files (video drivers, printer drivers, BIOS updates). The files are essentially the same files as on the NECCSD Bulletin Board Service.

To access the World-Wide-Web NECCSD Home Page, enter the following Internet Uniform Resource Locator (URL) through your service:

http://www.nec-computers.com/

To access the NECCSD ftp Site, enter the following Internet ftp address through your service:

ftp.nectech.com

Once in the file menu, follow the prompts to choose and download the file(s) you want.


NECCSD Technical Support Services

NECCSD also offers direct technical support through its Technical Support Center.

(NECCSD technical support is for U.S. and Canadian customers only; international customers should check with their sales provider.)

Direct assistance is available 24 hours a day, seven days a week. Call the NECCSD Technical Support Center, toll free, at 1-800-632-4565 (for U.S. only).

Free technical support for hardware is limited to the length of the standard warranty. Software support for preloaded software is limited to 90 days from the time of the first call to the NECCSD Technical Support Center. For software support after the initial 90 days or hardware support after the warranty period, the charges are $30.00 per incident.

Before calling , please have available your system’s name, model number, serial number, and as much information as possible about your system’s problem.

For outside the U.S., please contact your local NECCSD sales provider.

Section 4

Illustrated Parts Breakdown

This subsection contains the illustrated parts breakdown (IPB) and NECCSD part numbers for the PowerMate Pro2200/2180 Series computer. Table 4-1 lists the field-replaceable parts for the computer. Figure 4-1 provides the illustrated parts breakdown.

Use the following telephone numbers when ordering parts.

•

Dealers in the U.S. should call 1-800-632-4565 to order NECCSD spare parts.

•

Users in the U.S. must call 1-800-233-6321 for parts.

•

Users in Canada must call 1-800-727-2787 for parts.

•

To order options in the U.S., call the NECCSD sales office at 1-888-8NEC-NOW

(1-888-863-2669).

This data was prepared October 1997. For an up-to-date listing of spare parts, please call

FaxFlash

SM

at 1-888-329-0088 (or 1-978-635-6090 outside the U.S.) and order document number 42181666.

Item

Table 4-1 PowerMate Pro2200/2180 Series Field-Replaceable

Parts List*

Description Part Number

5

6

7

8a

3

4

1

2

8b**

9

AC Power Cable

LED Power Cable

HDD LED Cable

Sleep Switch Cable Assembly

Reset Switch Cable Assembly

Audio Cable

Microsoft Mouse

Keyboard, Chicony

Keyboard, Chicony

Plastic Blank Panel - 5 1/4”

808-857649-101A

158-052170-001

158-052169-001

158-050895-004

158-050685-031

158-050824-000

158-052115-000

158-050939-000

158-052121-000

158-030810-000

10

11

Microphone

Front Bezel w/IR

158-052116-000

158-052129-000

* This data was prepared October 1997. For an up-to-date listing of spare parts, please call FaxFlash

SM

at

1-888-329-0088 (or 1-978-635-6090 outside the U.S.) and order document number 42181666.

** These components are for Models MT-1790-XXXXX and MT-1780-XXXXX only.

4-2 Illustrated Parts Breakdown

Item


Parts List*


23

24a

24b

25

19

20

21

22

26a

26b

26c

27a

27b**

14b

15

16

17

12a

12b

13

14a

18a

18b

PowerMate Pro2200 Logo Panel

PowerMate Pro2180 Logo Panel

Internal Power Cable and Switch

20 Watt Speaker

AC Speaker Adapter

200 Watt Power Supply with Fan w/o Power Switch

Side Cover

Adaptec SCSI Host Adapter

Matrox Video Controller with 2MB WRAM

Matrox Video Controller with 4MB WRAM

Top Cover

IDE Hard Drive Signal Cable (3 connector)

SCSI Adapter Cable - Wide (3 connector)

Floppy Drive Signal Cable (3 connector)

CD-ROM Signal Cable (2 connector)

Heatsink w/Clip

8MB EDO SIMM (2 x 32)



System Board w/o Audio

System Board w/o Audio

158-030872-021

158-030872-043

158-050906-001

158-050979-000

158-056391-000

158-052128-000

158-052127-002

158-052132-000A

158-050960-002

158-050960-001

158-052127-013

158-050836-001

158-052178-000

158-050857-001

158-050562-010

200 MHz Pentium Pro (P6) Processor w/256K cache 158-082625-003

180 MHz Pentium Pro (P6) Processor w/256K cache 158-082625-002

158-060423-000

158-082778-060

158-082662-060

710-00014

158-052130-000A

158-052130-002A

27c

27d**

28

29a

System Board with Audio

System Board with Audio

Coin-cell Battery

NEC 8X CD-ROM Reader

158-052130-001A

158-052130-003A

158-060436-000

CDR-1450A/BR

29b NEC 16X CD-ROM Reader CDR-1600A/BR

29c 24X CD-ROM Reader 730128-02


SM

at



Illustrated Parts Breakdown 4-3

Item


Parts List*


37

38

39

33

34a

34b**

34c

34d**

36

30

31a

31b

31c

31d

31e

32**

3-1/2 inch 1.44MB Floppy Drive (w/o Bezel)

2GB SCSI Ultra-Wide HDD

2GB IDE HDD (Seagate ST32140A)

2GB IDE HDD (WD Caviar AC22100)

3.1GB IDE HDD (WD Caviar)

4GB EIDE HDD (WD AC34000)

Speaker Assembly w/Cable

Rail Kit***

Rear I/O Ground Spring (Multimedia System)***



Drive Bay Adapter***

PCMCIA Adapter ISA Cable (2-connector)***

PCMCIA Cable (2-connector)***

158-056414-000

158-050395-374

158-050395-363

215-00031

215-00030

300655

158-050865-008

158-050893-000

158-030782-011

158-030782-016

158-030782-012

Rear I/O Ground Spring (Non-multimedia System)*** 158-030782-017

3COM PCI 10/100 3C905TX card*** 204-00001

158-050997-001

158-050997-002

158-050997-003

40 PCMCIA Cradle w/Face Plate*** 158-050997-004


SM

at



*** Not shown in Figure 4-1.

4-4 Illustrated Parts Breakdown

Figure 4-1 PowerMate Pro2200/2180 Series Illustrated Parts Breakdown*


SM

at


Illustrated Parts Breakdown 4-5

Table 4-2 lists PowerMate Pro2200/2180 Series memory option part numbers.

Description

Table 4-2 PowerMate Pro2200/2180 Series Options*

Part Number

4-MB EDO SIMM (1 x 32)**



32 MB EDO SIMM (8 x 32)**

158-082629-060

158-082778-060

158-082662-060

710-00014

2 MB Video WRAM Upgrade Module 158-050994-000

4 MB Video WRAM Upgrade Module 158-050994-001


SM

at


** All SIMM modules have tin edge connectors.

Table 4-3 lists PowerMate Pro2200/2180 Series documentation and packaging part numbers.

Table 4-3 PowerMate Pro2200/2180 Series Documentation and Packaging*


PowerMate Pro2200/2180 Series User’s Guide

PowerMate Pro2200/2180 Series Service and Reference Manual

PowerMate Pro2200/2180 Series Service and Reference Manual

Addendum

819-181588-000

819-181519-000

819-181666-000

Corner Blocks (4)

Shipping Carton (Multimedia)

158-040395-004

158-040563-001

Shipping Carton (Non-Multi-media) 158-040562-001


SM

at


Index

A

Advanced power management, 2-5

Adaptec SCSI board, 2-3

Audio features, 1-16

B

Baud rate, 1-13

BIOS, 1-6 memory map, 1-7

Business audio mixer installation, 2-2

C

CD-ROM reader, 1-19 controls and indicators, 1-19 operation, 1-19 settings, 1-20

Chassis, 1-2

Configurations, 1-1

Controls

CD-ROM, 1-19

Crystal audio driver installation, 2-2

D

Device bays, 1-2

Diskette drive, 1-18

Diskettes, included, 1-1

DMI, 1-21, 1-24

Document part number, 4-5

Drivers, 1-1 infrared, 1-1

SCSI, 1-1 video, 1-1

E

E-mail/fax technical support service,

3-10

Expansion slots, 1-2

H

Heceta capabilities, 1-24

Hard disk drive settings, 1-18

I

I/O addressing, 1-7 address map, 1-7

Illustrated parts breakdown, 4-1 parts lists, 4-1

Infrared interface, 1-14, 2-4 drivers, 1-1

Integrated Audio, 1-16

Internet, 3-10

Interrupt controller, 1-10, 2-4

Inventory, 1-23

ISA bus, 1-11

J

Jumpers

CD-ROM reader, 1-20 hard disk drive, 1-18

K

Keyboard, 1-21

L

LANDesk Client Manager features, 1-21 setup, 2-1 using, 2-5

M

McAfee’s virus scan installation, 2-3

Managing workstations, 1-22

Memory, 1-9 part numbers, 4-5

Memory map, 1-7

Microphone, 1-21

MIDO installation, 2-2

Monitoring PC health, 1-22

Monitor selection on first boot, 2-1

Mouse, 1-21

Monitor resolutions, 1-14, 2-3

Multimedia components microphone, 1-21 speakers, 1-21

Index-2

N

NECCSD FaxFlash service, 3-7

NECCSD bulletin board service, 3-8

NECCSD service and information, 3-6

NECCSD technical support Services,

3-11

O

Online services, 3-7

Options memory, 4-5

P

Packaging part number, 4-5

Parallel interface, 1-12 addressing and interrupts, 1-12

Part numbers, 4-1

PC Health indicator, 1-22

PC Health meter, 1-22

PCI local bus, 1-11

PCI/IDE ports, 1-11

Pentium, 1-5

Plug and Play, 1-11

Power supply, 1-21

Processor, 1-5

R

Release notes, 2-4

Resolution, 1-14–1-15

S

SCSI drivers, 1-1

SCSI board, 1-17

Secondary cache, 1-5

Serial interface, 1-12 specifications, 1-13

SIMMs, 1-9

Speakers, 1-21

Specifications, 1-25

Suspend button, 2-5

System BIOS, 1-6

System board, 1-3

BIOS, 1-6 chip sets, 1-4 features, 1-3 infrared interface, 1-14 interrupt controller, 1-10

ISA bus, 1-11 parallel interface, 1-12

PCI local bus, 1-11

PCI/IDE ports, 1-11 processor, 1-5 secondary cache, 1-5 serial interface, 1-12

USB interface 1-13

System memory, 1-9

T

Troubleshooting problems and solutions, 3-1

V

Video drivers, 1-1

Video board, 1-14 playback, 1-15 resolution, 1-14, 2-1, 2-4 support interface, 1-14

(For United States Use Only)

FEDERAL COMMUNICATIONS COMMISSION

RADIO FREQUENCY INTERFERENCE STATEMENT

WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures.

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment to an outlet on a circuit different from the one to which the receiver is connected.

Use shielded and properly grounded I/O and power cables to ensure compliance of this unit to the specified limits of the rules.

(For Canadian Use Only)

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing

Equipment Regulations.

Cet appareil numérique de la classe B repecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

BATTERY REPLACEMENT

A lithium battery in your computer maintains system configuration information. In the event that the battery fails to maintain system configuration information, NEC recommends that you replace the battery. See Chapter 4 in the PowerMate Pro2200/2180 Series Service and

Reference Manual for battery replacement information.

WARNING: There is a danger of explosion if the battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer’s instructions.

ATTENTION: Il y a danger d’explosion s’il y a replacement incorrect de la batterie.

Remplacer uniquement avec une batterie du même type ou d’un type recommandé par le constructeur. Mettre au rébut les batteries usagées conformément aux instructions du fabricant.

BATTERY DISPOSAL

Do not place used batteries in your regular trash.

The nickel-cadmium or nickel metal-hydride batteries must be collected, recycled, or disposed of in an environmentally-approved manner.

The incineration, landfilling, or mixing of batteries with the municipal solid waste stream is

prohibited by law in most areas.

Return batteries to a federal or state approved battery recycler. This may be where you purchased the battery or a local seller of automotive batteries. In MINNESOTA, call

1-800-225-PRBA if further disposal information is required.

Contact your local waste management officials for other information regarding the environmentally sound collection, recycling, and disposal of the batteries.

NEC POWERMATE PRO2200 - SERVICE 1997 Service manual

Contents

Preface

Section 1

Technical Information

SYSTEM CHASSIS

SYSTEM BOARD

Processor and Secondary Cache

System BIOS

I/O Addressing

System Memory

Interrupt Controller

Plug and Play

ISA Bus

PCI Local Bus

PCI/IDE Ports

Parallel Interface

Serial Interface

USB Interface

Infrared Interface

VIDEO BOARD

Video Support

Video Playback

AUDIO

SCSI BOARD

DISKETTE DRIVE

HARD DISK DRIVE

IDE Hard Drives

SCSI Hard Disk

EIGHT-SPEED CD-ROM

CD-ROM Reader Operation

CD-ROM Reader Settings

POWER SUPPLY

KEYBOARD

MOUSE

SPEAKERS

MICROPHONE

LANDESK CLIENT MANANGER

PC Health Indicator

Inventory

Using DMI

Heceta Capabilities

SPECIFICATIONS

Section 2

Setup and Installation

MONITOR SELECTION ON FIRST BOOT

LANDESK CLIENT MANAGER SETUP

CRYSTAL AUDIO DRIVERS/BUSINESS AUDIO MIXER AND MIDI

INSTALLATION

Installing Crystal Audio Drivers

Setting Up MIDI Support

MCAFEE’S VIRUS SCAN FOR WINDOWS NT

ENABLING THE ADAPTEC SCSI BOARD (SCSI MODELS ONLY)

RELEASE NOTES

Infrared (IR) Interface

Unsupported Monitor Resolutions

Interrupt Assignment

Secondary Drive Configuration

AVI Distortion

Using 16-Bit Applications

Advanced Power Management

Using LANDesk Client Manager

Section 3

Troubleshooting

PROBLEMS AND SOLUTIONS

NECCSD SERVICE AND INFORMATION

Online Services

Section 4

Illustrated Parts Breakdown

Index

FEDERAL COMMUNICATIONS COMMISSION

RADIO FREQUENCY INTERFERENCE STATEMENT

BATTERY REPLACEMENT

BATTERY DISPOSAL

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Table of contents