NEC uMobility

Direct Connect SIP Client

User Guide

SV9100 / SV8100 / SL1100 / SL1000

Issue 2.0

NEC uMobility Direct Connect SIP Client User Guide

Document History

Date

20/03/2014

25/03/2015

Revision

1.00

2.00

Details

Initial Release

Added Android devices guide. Included

SV9100/SL1100 configurations.

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NEC uMobility Direct Connect SIP Client User Guide

Table of Contents

Document History ................................................................................................................. 2

1 INTRODUCTION ........................................................................................................... 6

1.1 What is NEC uMobility Direct Connect Client? ........................................................ 6

1.2 Device Requirements and Feature Conditions ........................................................ 6

1.3 System Limitations .................................................................................................. 7

2 PBX SIP EXTENSION CONFIGURATION ..................................................................... 8

2.1 Main Software and Licensing .................................................................................. 8

2.2 SL1100/SL1000 PBX Configuration ........................................................................ 8

2.2.1 Authentication Settings .................................................................................... 8

2.2.2 Extension Settings ........................................................................................... 9

2.2.3 CODEC Settings ............................................................................................ 10

2.2.4 NAPT Settings ............................................................................................... 11

2.3 SV8100 PBX Configuration ................................................................................... 14

2.3.1 Authentication Settings .................................................................................. 14

2.3.2 Extension Settings ......................................................................................... 15

2.3.3 CODEC Settings ............................................................................................ 16

2.3.4 NAPT Settings ............................................................................................... 17

2.4 SV9100 PBX Configuration ................................................................................... 19

2.4.1 Authentication Settings .................................................................................. 19

2.4.2 Extension Settings ......................................................................................... 20

2.4.3 CODEC Settings ............................................................................................ 21

2.4.4 DTMF Settings ............................................................................................... 21

2.4.5 NAPT Settings ............................................................................................... 22

2.5 SIP NAPT Configuration ....................................................................................... 24

2.5.1 Firewall Port Forwarding ................................................................................ 24

2.5.2 uMobility Client Configuration ........................................................................ 24

2.6 SIP VPN Configuration ......................................................................................... 27

2.6.1 VPN Settings ................................................................................................. 27

2.7 SIP Extension Features ........................................................................................ 28

3 INSTALLING UMOBILITY DIRECT CONNECT CLIENT .............................................. 30

3.1 uMobility Installation - iPhone ............................................................................ 30

3.2 uMobility Installation - Android ........................................................................... 30

4 QUICK INSTALL SIP USER CONFIGURATION .......................................................... 32

4.1 iPhone .................................................................................................................. 32

4.2 Android ................................................................................................................. 38

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NEC uMobility Direct Connect SIP Client User Guide

4.3 Dial Plan Setting ................................................................................................... 43

4.3.1 Example Dial Plan Rules ............................................................................... 44

4.3.2 Exception ....................................................................................................... 44

5 UMOBILITY CLIENT SETTINGS ................................................................................. 46

5.1 Localisation Tone Settings .................................................................................... 46

5.1.1 Audio Ringtones ............................................................................................ 46

5.2 Advanced Settings ................................................................................................ 46

5.2.1 SIP Account ................................................................................................... 46

5.2.2 Network ......................................................................................................... 47

5.2.3 Call ................................................................................................................ 48

5.2.4 Media ............................................................................................................. 49

5.2.5 Advanced Settings ......................................................................................... 50

5.2.6 Feature Option Setup – iPhone ...................................................................... 51

5.2.7 Feature Option Setup - Android ..................................................................... 52

6 USER OPERATION ..................................................................................................... 53

6.1 Making Internal/External Calls .............................................................................. 53

6.1.1 Dialling from the Keypad ................................................................................ 53

6.1.2 Dialling from Call Logs ................................................................................... 53

6.1.3 Dialling from Speed Dial ................................................................................ 55

6.2 Cancel an Outgoing Call ....................................................................................... 56

6.3 Receive an Incoming Call ..................................................................................... 56

6.3.1 Incoming Call Notification – iPhone Only ....................................................... 56

6.4 Decline an Incoming Call ...................................................................................... 57

6.5 In-Call Options ...................................................................................................... 58

6.5.1 Announce Transfer/Add Call .......................................................................... 58

6.5.2 Call Logs/Contacts ......................................................................................... 59

6.5.3 Blind Transfer ................................................................................................ 59

6.5.4 Hold ............................................................................................................... 59

6.5.5 Mute .............................................................................................................. 60

6.5.6 Keypad for DTMF .......................................................................................... 60

6.5.7 DND ............................................................................................................... 61

6.5.8 Audio Source ................................................................................................. 61

6.5.9 Volume Adjustment ........................................................................................ 61

6.5.10 Consultation Hold Option ............................................................................... 61

6.5.11 Return to uMobility Active Call Screen ........................................................... 62

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NEC uMobility Direct Connect SIP Client User Guide

7 EDIT CONTACTS .................................................................................................... 62

8 CALL LOGS ............................................................................................................. 63

9 MISSED CALL NOTIFICATION ................................................................................ 64

10 VOICEMAIL NOTIFICATION AND RETRIEVAL ................................................... 65

11 EXIT UMOBILITY APPLICATION ......................................................................... 66

12 CHECK UMOBILITY VERSION ............................................................................ 67

13 UNINSTALL UMOBILITY APPLICATION .............................................................. 68

APPENDIX A – EXAMPLE ENTERPRISE CONFIGURATION FOR LOCAL WIFI AND

VPN ACCESS ................................................................................................................. 69

PBX Configuration ....................................................................................................... 69 uMobility Client Sample Screenshots ........................................................................... 69

APPENDIX B – EXAMPLE ENTERPRISE CONFIGURATION FOR SIP NAPT REMOTE

ACCESS ......................................................................................................................... 71

PBX Configuration ....................................................................................................... 71 uMobility Client Sample Screenshots ........................................................................... 71

Table 1 - Mobile Device Requirements ................................................................................. 6

Table 2 - PBX Main Software and Licensing ......................................................................... 8

Table 3 - Firewall Port Forwarding ...................................................................................... 24

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NEC uMobility Direct Connect SIP Client User Guide

1 INTRODUCTION

1.1 What is NEC uMobility Direct Connect Client?

The NEC uMobility Direct Connect client is a standard SIP software client for smartphones. It registers to the PBX as a standard SIP phone over either a Wi-Fi network or 3G/4G GSM data network. Configuring either a SIP NAPT or VPN connection, the client can be registered to the PBX whilst at a remote location through an internet connection.

1.2 Device Requirements and Feature Conditions

Refer to Table 1 - Mobile Device Requirements for a listing of the required OS software versions of smart phones and tablets.

Table 1 - Mobile Device Requirements

Device Required OS Tested Device iPhone

®

Android™ Phone

Version 5.1 or higher iPhone 3GS iPhone 4 iPhone 4S iPhone 5

N

ote 1

Version 2.3.6 or higher Motorola MB865

LG Nitro HD

Galaxy SII

Note 2

Note 1: The iPhone 4S/iPhone 5 sleep mode shuts down WiFi, uMobility cannot be used when the iPhone 4S/iPhone 5 is in

sleep mode.

Note 2: NEC uMobility may function without problems on Android devices not listed above.

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NEC uMobility Direct Connect SIP Client User Guide

Note 3: Mobile network carriers may prohibit or restrict voice over 3G/4G on their network. Or, carriers may add additional charges to use this functionality. (NEC is not responsible for any charges, or quality issues because of prohibition/restriction

from the carrier).

1.3 System Limitations

1

2

3

4

5

6

7

8

9

10

Depending on the type of Android device, Bluetooth® might not function properly. For example, switching audio from device audio to a bluetooth device etc.

•

NEC

is not responsible for bluetooth/device connectivity issues.

Due to OS Limitations, QoS values of uMobility may differ depending on OS: iPhone: SIP packet: Fixed CS5, RTP packet: Configurable in uMobility setting

Android: SIP packet: Fixed Default(0x00), RTP packet: Configurable in uMobility setting. iPhone 4/iPhone 5 shuts down the WiFi connection when in sleep mode. Due to this OS limitation, the uMobility WiFi connection will be lost and service will not be available.

NEC recommends using Call forward logout (or Coverage) feature to mobile phone number or other number for this case, or enable voice over 3G/4G (a remote connection to the SIP server is required).

NEC uMobility Client does not support video functionality.

NEC uMobility Client supports Voice Over 3G/4G-Data, however due to limited bandwidth/speed with G.711 voice, voice quality is not guaranteed.

Hand Over between WiFi Access Points might cause voice conversation to be intermittent or cut off. This may occur because of the WiFi Access Point allocation and power adjustment design or smart phone WiFi hardware/driver behaviour.

•

NEC does not guarantee Hand Over quality between Access Points.

If the Speaker/Microphone is not detected by the uMobility application on the Android phone, the Audio-Tool (device) might need to be adjusted.

If other music/audio/communication applications are running in the same device at the same time, uMobility voice might be interrupted depending on other application specifications.

Depending on the WiFi network delay/QoS situation, a uMobility call may be interrupted.

NEC uMobility cannot hear Special Dial Tone, 2nd Dial Tone, Beep tone and Service Set tone on the PBX service feature.

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NEC uMobility Direct Connect SIP Client User Guide

2 PBX SIP EXTENSION CONFIGURATION

2.1 Main Software and Licensing

Main software and licensing requirements for uMobility Direct Connect client are indicated in the table below.

Table 2 - PBX Main Software and Licensing

System Main Software Version

SL1100/SL1000 R4 or later

SV8100

SV9100

R9.5 or later

R2 or later

NAPT Traversal

License

BE110754

BE108834

No license required

Standard SIP License for NEC devices

EU909126 or

EU901003

EU909033

EU901001 or

EU901002

2.2 SL1100/SL1000 PBX Configuration

2.2.1 Authentication Settings

Easy Edit > Advanced Items > VoIP > Extensions > SIP Extensions > SIP Registrar Proxy

Setup

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NEC uMobility Direct Connect SIP Client User Guide

Authentication Mode

The PBX can be set so that a SIP device is required to authenticate itself using a password before the registration is complete. This option is Enabled by default.

IMPORTANT: If a password is not entered per extension in the PBX programming, a

SIP device will be able to register without a password even if Authentication Mode is enabled.

It is recommended to enter a password for every free extension number that could have a SIP device registered to it. This gives additional security against unsolicited

SIP registrations.

It is also recommended to check the Toll Restriction class assigned to each extension number, whether it has a registered device or not, to make sure is has the correct dialling permissions.

2.2.2 Extension Settings

Easy Edit > Advanced Items > VoIP > Extensions > SIP Extensions > SIP Extension Setup

Extension Number

Extension Name

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Enter an extension number to be used for the uMobility client

Enter an extension name to be displayed for the uMobility client.

NEC uMobility Direct Connect SIP Client User Guide

CODEC Type

Authentication Password

NAT Plug and Play

Receiving SIP INFO

Type 1 is the default and only option for SIP extensions.

Configure a secure password to be used in the client if

Authentication Mode is enabled (PRG-10-33-02).

A randomly generated password is created per port on the PBX to enhance the security of the system and minimise the risk or rogue SIP devices registering to the system. These passwords can be changed in order to make it easier to configure and the password entered in

PBX programming then required to be entered in to the

SIP client configuration.

Enable NAT Plug and Play for the extension if the uMobility client will be connecting using the SIP NAPT feature of the PBX.

Enabling this item enhances the performance of the SIP extension when used with a dynamic router connected at the terminal side. Port forwarding on terminal side should no longer be necessary when using this feature with a suitable dynamic NAT enabled router

If the client is configured to use SIP INFO messages for

DTMF transmission. This command set to Allowed any time will process the messages both in call and out of band during ringing.

2.2.3 CODEC Settings

Easy Edit > Advanced Items > VoIP > Extensions > SIP Extensions > SIP Codec Setup

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NEC uMobility Direct Connect SIP Client User Guide

Audio Capability Priority

G.711 Maximum Audio

Frame Size

G.729 Maximum Audio

Frame Size

DTMF Relay Mode

Configure the preferred codec selection for calls between the PBX and uMobility extension. G.711 or G.729 can be selected.

If G.711 codec is the configured audio capability priority set to 20ms.

If G.729 codec is the configured audio capability priority set to 20ms.

If the client is configured to use DTMF Relay RFC2833 messages for DTMF transmission. This command needs to be Enabled for the PBX to support this method.

2.2.4 NAPT Settings

Easy Edit > Advanced Items > VoIP > Extensions > SIP Extensions > SIP Registrar Proxy

Setup

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NAT Mode

Enable NAT feature for SIP extensions. Default value is disabled.

Easy Edit > Advanced Items > VoIP > General Settings > IP Addressing > CCPU IP Network

Setup

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NEC uMobility Direct Connect SIP Client User Guide

NAPT Router IP Address

Enter the Public IP address of the router connected on the PBX Side.

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NEC uMobility Direct Connect SIP Client User Guide

2.3 SV8100 PBX Configuration

2.3.1 Authentication Settings

Easy Edit > Advanced Items > VoIP > Extensions > SIP Extensions > SIP Registrar Proxy

Setup

Authentication Mode

The PBX can be set so that a SIP device is required to authenticate itself using a password before the registration is complete. This option is Enabled by default.

IMPORTANT: If a password is not entered per extension in the PBX programming, a

SIP device will be able to register without a password even if Authentication Mode is enabled.

It is recommended to enter a password for every free extension number that could have a SIP device registered to it. This gives additional security against unsolicited

SIP registrations.

It is also recommended to check the Toll Restriction class assigned to each extension number, whether it has a registered device or not, to make sure is has the correct dialling permissions.

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2.3.2 Extension Settings

Easy Edit > Advanced Items > VoIP > Extensions > SIP Extensions > SIP Extension Setup

Extension Number

Extension Name

CODEC Type

Authentication Password

NAT Plug and Play

Enter an extension number to be used for the uMobility client

Enter an extension name to be displayed for the uMobility client.

Type 1 is the default and only option for SIP extensions.

Configure a secure password to be used in the client if

Authentication Mode is enabled (PRG-10-33-02).

A randomly generated password is created per port on the PBX to enhance the security of the system and minimise the risk or rogue SIP devices registering to the system. These passwords can be changed in order to make it easier to configure and the password entered in

PBX programming then required to be entered in to the

SIP client configuration.

Enable NAT Plug and Play for the extension if the uMobility client will be connecting using the SIP NAPT feature of the PBX.

Enabling this item enhances the performance of the SIP extension when used with a dynamic router connected at the terminal side. Port forwarding on terminal side should no longer be necessary when using this feature with a suitable dynamic NAT enabled router

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NEC uMobility Direct Connect SIP Client User Guide

Receiving SIP INFO

If the client is configured to use SIP INFO messages for

DTMF transmission. This command set to Allowed any time will process the messages both in call and out of band during ringing.

2.3.3 CODEC Settings

Easy Edit > Advanced Items > VoIP > Extensions > SIP Extensions > SIP Codec Setup

Audio Capability Priority

G.711 Maximum Audio

Frame Size

G.729 Maximum Audio

Frame Size

DTMF Relay Mode

Configure the preferred codec selection for calls between the PBX and uMobility extension. G.711 or G.729 can be selected.

If G.711 codec is the configured audio capability priority set to 20ms.

If G.729 codec is the configured audio capability priority set to 20ms.

If the client is configured to use DTMF Relay RFC2833 messages for DTMF transmission. This command needs to be Enabled for the PBX to support this method.

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NEC uMobility Direct Connect SIP Client User Guide

2.3.4 NAPT Settings

Easy Edit > Advanced Items > VoIP > Extensions > SIP Extensions > SIP Registrar Proxy

Setup

NAT Mode

Enable NAT feature for SIP extensions. Default value is disabled.

Easy Edit > Advanced Items > VoIP > General Settings > IP Addressing > CCPU IP Network

Setup

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NAPT Router IP Address

Enter the Public IP address of the router connected on the PBX Side.

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NEC uMobility Direct Connect SIP Client User Guide

2.4 SV9100 PBX Configuration

2.4.1 Authentication Settings

Easy Edit > Advanced Items > VoIP > Extensions > SIP Extensions > SIP Device Setup

Authentication Mode

The PBX can be set so that a SIP device is required to authenticate itself using a password before the registration is complete. This option is Enabled by default.

IMPORTANT: If a password is not entered per extension in the PBX programming, a

SIP device will be able to register without a password even if Authentication Mode is enabled.

It is recommended to enter a password for every free extension number that could have a SIP device registered to it. This gives additional security against unsolicited

SIP registrations.

It is also recommended to check the Toll Restriction class assigned to each extension number, whether it has a registered device or not, to make sure is has the correct dialling permissions.

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NEC uMobility Direct Connect SIP Client User Guide

2.4.2 Extension Settings

Easy Edit > Advanced Items > VoIP > Extensions > SIP Extensions > SIP Terminal Settings

Extension Number

Extension Name

CODEC Type

Authentication Password

NAT Plug and Play

Receiving SIP INFO

Enter an extension number to be used for the uMobility client

Enter an extension name to be displayed for the uMobility client.

Type 1 is the default and only option for SIP extensions.

Configure a secure password to be used in the client if

Authentication Mode is enabled (PRG-10-33-02).

A randomly generated password is created per port on the PBX to enhance the security of the system and minimise the risk or rogue SIP devices registering to the system. These passwords can be changed in order to make it easier to configure and the password entered in

PBX programming then required to be entered in to the

SIP client configuration.

Enable NAT Plug and Play for the extension if the uMobility client will be connecting using the SIP NAPT feature of the PBX.

Enabling this item enhances the performance of the SIP extension when used with a dynamic router connected at the terminal side. Port forwarding on terminal side should no longer be necessary when using this feature with a suitable dynamic NAT enabled router

If the client is configured to use SIP INFO messages for

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NEC uMobility Direct Connect SIP Client User Guide

DTMF transmission. This command set to Allowed any time will process the messages both in call and out of band during ringing.

2.4.3 CODEC Settings

Easy Edit > Advanced Items > VoIP > Extensions > SIP Extensions > SIP Terminal Codec

Settings

Audio Capability Priority

G.711 Maximum Audio

Frame Size

G.729 Maximum Audio

Frame Size

DTMF Relay Mode

Configure the preferred codec selection for calls between the PBX and uMobility extension. G.711 or G.729 can be selected.

If G.711 codec is the configured audio capability priority set to 20ms.

If G.729 codec is the configured audio capability priority set to 20ms.

If the client is configured to use DTMF Relay RFC2833 messages for DTMF transmission. This command needs to be Enabled for the PBX to support this method.

2.4.4 DTMF Settings

Easy Edit > Advanced Items > VoIP > Extensions > SIP Extensions > SIP Terminal Codec

Settings

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NEC uMobility Direct Connect SIP Client User Guide

DTMF Relay Mode

If the client is configured to use DTMF Relay RFC2833 messages for DTMF transmission. This command needs to be Enabled to support this method on the PBX.

2.4.5 NAPT Settings

Easy Edit > Advanced Items > VoIP > Extensions > SIP Extensions > SIP Extension NAPT with Video > SIP NAPT Setup

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NEC uMobility Direct Connect SIP Client User Guide

NAT Mode

NAPT Router IP Address

Enable NAT feature for SIP extensions. Default value is disabled.

Enter the Public IP address of the router connected on the PBX Side.

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NEC uMobility Direct Connect SIP Client User Guide

2.5 SIP NAPT Configuration

To use uMobility outside of the enterprise network over a SIP NAPT connection, the following architecture must be configured to support WiFi access from the external smartphone to the

PBX.

2.5.1 Firewall Port Forwarding

The following ports will most likely need opening on the Firewall/Router connected to the enterprise network.

Table 3 - Firewall Port Forwarding

Traffic Ports

Signalling (UDP) udp/5070

Signalling (TCP)

RTP tcp/5070 udp/10020 – udp/10532

Port Forward Destination

IPL IP Address 10-12-09

IPL IP Address 10-12-09

VoIPDB DSP IP Address 84-26-

01

2.5.2 uMobility Client Configuration

To use the uMobility client on the enterprise network using local WiFi but also remotely using the SIP NAPT PBX feature across an Internet connection. The client will have to be configured with 2 SIP setting profiles. One configured to access the PBX locally using

Private IP addressing and the second to access remotely using a Public IP address.

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NEC uMobility Direct Connect SIP Client User Guide

The Work profile can be configured for local enterprise WiFi network access and the Home profile for when the user is outside the enterprise network and connecting back via a WiFi hotspot or over 3G/4G data network.

The user will need to manually switch between the configured profiles when moving between the local enterprise WiFi network environment or a remote network location.

For configuration of uMobility using a local enterprise WiFi network see Sections 4.1 for iPhone and 4.2 for Android devices.

To configure a remote access profile which will allow a connection to the enterprise network using NAPT follow Sections 4.1 for iPhone and 4.2 for Android devices but change the items listed in the below example.

SIP Account

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Proxy

Enter the Public IP address of the Router/Firewall connecting the enterprise network to the Internet and append the SIP extension signalling port to the end using a : (colon) XXX.XXX.XXX.XXX:XXXX i.e.

81.168.26.42:5070

Network Settings

NEC uMobility Direct Connect SIP Client User Guide

Cell Data Options

Keep Alive Type

Keep Alive Duration

(Sec)

If voice over 3G/4G/GSM Data is used, select Call.

Default is None.

NEC uMobility Client supports Voice Over 3G/4G data. However, due to limited bandwidth/speed with G.711 voice, voice quality is not guaranteed.

If SIP server is accessible via public IP address, it is required to keep port open for SIP Server to contact client. Keep Alive messages help to keep port open.

Client supports two methods to send Keep Alive message:

CRLF (default value): When selected, client sends two bytes

CR and LF to SIP port of SIP Server. Some network or PBX may drop CRLF packet or may misbehave – in such cases a second method i.e. SIP OPTIONS can be selected.

SIP OPTION: When selected, client sends out SIP OPTION messages to SIP Server as keep alive message.

Default is CRLF. Select SIP OPTION.

Input desired interval time of sending SIP keep alive packet. Default is 30 seconds.

To lessen SIP message traffic on the network, increase this time to at least

300 seconds.

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NEC uMobility Direct Connect SIP Client User Guide

2.6 SIP VPN Configuration

To use uMobility outside of the enterprise network over a VPN the following architecture must be configured to support WiFi access from the external smartphone to the voice platform.

2.6.1 VPN Settings

•

iPhone –Under Settings tap General, then VPN. Configure a VPN connection to the enterprise network using the iOS VPN functionality.

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NEC uMobility Direct Connect SIP Client User Guide

•

Android – Under Settings, tap More Networks, then VPN. Configure a VPN connection to the enterprise network using the Android VPN functionality.

2.7 SIP Extension Features

The following is a list of features available to the NEC uMobility SIP extension and supported by either the SV8100/SV9100/SL1100/SL1000. The feature set for SIP devices is similar to those that are available for an analogue SLT device.

Outgoing Dial

•

Enbloc sending

•

Service code (see 'Service code list' below)

•

Account Code

•

Abbreviated dial

Supported Service Codes

•

Night mode switching (own group)

•

Record/erase VRS Message

•

General Message Playback (VRS)

•

Record and erase general message (VRS)

•

Call Forward - Immediate/Busy/No answer/Busy-No answer/Both ring/United method

•

Dial block

•

Temporary Toll restriction override

•

Pilot group withdraw

•

Walking Toll restriction

•

VRS/Off premise call forwarding

•

Transfer dial setting for out of range

•

DND/FWD override call (Bypass call)

•

Conference

•

Call waiting

•

Barge in

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NEC uMobility Direct Connect SIP Client User Guide

•

Last number dialling

•

Saved number dialling

•

Clear LND

•

Clear SND

•

Specified trunk answer

•

Park a call in orbit

•

Place a call on group hold

•

Station park hold

•

Common cancelling code

•

Personal speed dial

•

Call own mailbox (in skin voice mail)

•

Live recording at SLT (in skin voice mail)

•

Tandem trunking (unsupervised conference)

Incoming

•

Extension

•

Normal

•

VRS/DISA

•

DID

•

DIL

•

Leased Line

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NEC uMobility Direct Connect SIP Client User Guide

3 INSTALLING UMOBILITY DIRECT CONNECT CLIENT

3.1 uMobility Installation - iPhone

•

iPhone –Under Apple App Store search for NEC uMobility. Install from the app store to the smartphone.

3.2 uMobility Installation - Android

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NEC uMobility Direct Connect SIP Client User Guide

•

Android –Under Google Play Store search for NEC uMobility. Install from the app store to the smartphone accepting the access permissions the application requires to run.

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NEC uMobility Direct Connect SIP Client User Guide

4 QUICK INSTALL SIP USER CONFIGURATION

4.1 iPhone

Tap the uMobility icon.

Tap the Options button.

Tap Settings to configure SIP accounts.

Tap one of the Account Profiles to configure. uMobility client has the ability to store up to three SIP configurations.

Work / Home / Other:

Select the Account Profile name to configure.

Select Profile:

Select an Account Profile to make it the active account.

Within an Account Profile the user can configure settings using the following submenus:

•

•

•

•

SIP Account

Network

Call

Media

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•

Advanced Settings

Tap SIP Account.

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Username

Enter the PBX extension number the uMobility client will use to register to the PBX.

Authentication name

If Authentication is enabled in the PBX

(Recommended), enter the PBX extension number in this field.

Display Name

Password

Enter a descriptive name for the extension or enter the

PBX extension number.

If Authentication is enabled, enter the configured extension password from the PBX in this field.

Domain

Proxy

Server Type

Enter the IPL IP address (PRG10-12-09) of the PBX.

Enter the IPL IP address of the PBX and append the

SIP extension signalling port to the end using a :

(colon) XXX.XXX.XXX.XXX:XXXX i.e.

172.16.0.10:5070

Leave as Default for SV8100/SV9100/SL1100/SL1000

Tap Network.

NEC uMobility Direct Connect SIP Client User Guide

SIP Transport

Cell Data Options

DTMF Mode

Select the SIP transport protocol. Default is UDP but the SV9100 PBX can also be configured to use TCP for SIP extensions, which can help to increase battery life whilst application is in use.

Set as None if connecting to the PBX over the enterprise WiFi network or VPN. Default is None.

Select the DTMF mode used with PBX. SIP-INFO allows for service codes to be dialled during ringing.

RFC2833 and Inband can also be used depending on

PBX configuration. Default is Auto.

Tap Call.

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Dial Plan

You can configure the access code dial plan here.

Press Dial Plan and configure following the instructions show in Section XXX

Enter the voicemail pilot number or service code.

Enterprise Voicemail

Number

Enterprise Voicemail

PIN

If a PIN is necessary to access voicemail, enter the mailbox PIN here.

Tap Media

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Packetization Time

Select the voice payload either 20ms, 40ms, 60ms as configured in the PBX. Default value is 20ms.

NEC uMobility Direct Connect SIP Client User Guide

Tone Localization

CODECs

Select the required country for proper ring back and busy tones.

You can configure the audio capability priority here.

And enable or disable specific CODEC types. Use either G711A or G729 as required and disable

G711U. Default order is G711U, G711A, G729.

Shutdown/Start uMobility

If the uMobility application is not running, tap the icon to start the app.

If the application is running and displays a message asking for a Restart of the uMobility client because of a change in configuration. Close uMobility by using the iOS apps manager by double taping the iPhone home key and shutting down the uMobility application.

Then restart the uMobility applciation to check registration is successful.

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4.2 Android

Tap the uMobility icon.

NEC uMobility Direct Connect SIP Client User Guide

Tap Select Profile

Select an Account Profile to make it the active account.

Within an Account Profile the user can configure settings using the following submenus:

•

•

•

•

•

SIP Account

Network

Call

Media

Advanced Settings

Tap SIP Account

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Username

Authentication name

Display Name

Password

Domain

Proxy

Server Type

Enter the PBX extension number the uMobility client will use to register to the PBX.

If Authentication is enabled in the PBX

(Recommended), enter the PBX extension number in this field.

Enter a descriptive name for the extension or enter the PBX extension number.

If Authentication is enabled, enter the configured extension password from the PBX in this field.

Enter the IPL IP address (PRG10-12-09) of the PBX.

Enter the IPL IP address of the PBX and append the

SIP extension signalling port to the end using a :

(colon) XXX.XXX.XXX.XXX:XXXX i.e.

172.16.0.10:5070

Leave as Default for

SV8100/SV9100/SL1100/SL1000

Tap Network

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SIP Transport

Cell Data Options

DTMF Mode

NEC uMobility Direct Connect SIP Client User Guide

Select the SIP transport protocol. Default is UDP but the SV9100 can also be configured to use TCP for

SIP extensions, which can help to increase battery life whilst application is in use.

Set as None if connecting to the PBX over the enterprise WiFi network or VPN. Default is None.

Select the DTMF mode used with PBX. SIP-INFO allows for service codes to be dialled during ringing.

RFC2833 and Inband can also be used depending on PBX configuration. Default is Auto.

Tap Call

Dial Plan

Select Call Type

Enterprise Voicemail

Number

Enterprise Voicemail

PIN

You can configure the access code dial plan here.

Press Dial Plan and configure following the instructions show in Section XXX

Allows the user to set the Android phone dialler type;

Always Prompt, NEC uMobility, Cellular Phone.

•

By default, a prompt is displayed asking for the dialler type each time a number is dialled.

Enter the voicemail pilot number or service code.

If a PIN is necessary to access voicemail, enter the mailbox PIN here.

Tap Media

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Packetization Time

Tone Localization

CODECs

Select the voice payload either 20ms, 40ms, 60ms as configured in the PBX. Default value is 20ms.

Select the required country for proper ring back and busy tones.

You can configure the audio capability priority here.

And enable or disable specific CODEC types. Use either G711A or G729 as required and disable

G711U. Default order is G711U, G711A, G729.

Shutdown/Start uMobility

If the uMobility app is not running, tap the application icon to start.

If the application is already running and visible, tap the Android option key and select Exit.

Tap the uMobility icon on the Android app menu to then re-start the app.

Open the Android phone dialer and check whether registration was successful or not. If Not Registered is displayed, check the account settings again, or contact the administrator. (The screen shown below may differ, depending on the Android device used.)

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4.3 Dial Plan Setting

Up to three dial plan rules and one exception rule can be configured in order to modify the dial string from the client, for example to add a trunk access prefix to calls over a certain length automatically or for changing the formatting of the number stored when selected from the phone contacts i.e. in phone contacts if the number is stored as +441159695700 it can be altered to send 00441159695700 to the PBX instead.

Enable

Prefix Type

Pattern

Enable or Disable a dial plan or exception rule.

This can be set to Add or Delete and depends on the contents of the Pattern and Prefix fields as to what is added or removed.

Add Prefix

Add the prefix if the number matches the set pattern.

Remove Prefix

If the number matched the set pattern then remove the prefix.

e.g. dialed number is +19727551855 and the pattern

is set as +19xx, then the output would be 7551855.

The pattern field is what is matched. Valid values for this field include:

0,1,2,3,4,5,6,7,8,9, *,#,+:

Identifies digits and special characters.

[-] :

Matches range of symbols. e.g. [012-5] matches any of 0, 1,2,3,4,5.

X :

Matches any symbol 0~9, *,# .

[I]:

Matches "OR" selections. e.g. [214|469|972] matches 214 or 469 or 972.

. :

Last element repetition 0 or more times.

For e.g. 15. Matches 1, 15, 155,

<A:B> :

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Prefix

Subsequence Substitution : if present at the start of the match pattern would match A followed by rest of the pattern and if pattern matches then it replaces A with B. <+1:011>X. Matches

+19727551855 and gives the output number as

0119727551855.

Exception:

If exception pattern is matched with the dialled number, then it will ignore the rest of dial plan rules.

Enter the prefix string to be added if Prefix Type is set to Add Prefix.

4.3.1 Example Dial Plan Rules

Rule 1 - Dial Plan Rule for adding a trunk access code automatically based on dial digit length

Enable

Prefix Type

Pattern

Prefix

Set to Enable

Set to Add xxxxxx.

9

The above rule will match any >= 6 digit dialled number and adds a prefix trunk access code 9 to dial externally.

Rule 2 – Dial Plan Rule for modifying E.164 +44 numbering to 0044

Enable

Prefix Type

Set to Enable

Set to Add

Pattern

Prefix

<+:900>xxx.

The above rule will match any dialled number that begins with a + and replace this with 900 to dial externally and for international access.

4.3.2 Exception

If an exception pattern is matched with the dialled number, then it will ignore any configured dial plan rules.

Enable

Pattern

Enable or Disable a dial plan or exception rule.

The pattern field is what is matched. Valid values for this field include:

0,1,2,3,4,5,6,7,8,9, *,#,+:

Identifies digits and special characters.

[-] :

Matches range of symbols. e.g. [012-5] matches any of 0, 1,2,3,4,5.

X :

Matches any symbol 0~9, *,# .

[I]:

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Matches "OR" selections. e.g. [214|469|972] matches 214 or 469 or 972.

. :

Last element repetition 0 or more times.

For e.g. 15. Matches 1, 15, 155,

<A:B> :

Subsequence Substitution : if present at the start of the match pattern would match A followed by rest of the pattern and if pattern matches then it replaces A with B. <+1:011>X. Matches

+19727551855 and gives the output number as

0119727551855.

Exception:

If exception pattern is matched with the dialled number, then it will ignore the rest of dial plan rules.

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5 UMOBILITY CLIENT SETTINGS

5.1 Localisation Tone Settings

Tap Media in an Account Profiles settings.

Tap Tone Localization.

Tap the proper location to configure your clients Ring Back Tone and Busy Tone type.

5.1.1 Audio Ringtones

Choose your preferred music to customize ring tone from your music files in your smart devices. In the case of iPhone/iPad, the "Reset to Default" button is available to restore ring tone.

5.2 Advanced Settings

5.2.1 SIP Account

Under SIP Account setting, user can edit SIP account (Extension number) setting(s) in the

Work, Home or Other profiles.

Username

Enter the PBX extension number the uMobility client will use to register to the PBX.

Authentication name

If Authentication is enabled in the PBX

(Recommended), enter the PBX extension number in this field.

Display Name

Password

Enter a descriptive name for the extension or enter the

PBX extension number.

If Authentication is enabled, enter the configured extension password from the PBX in this field.

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Domain

Proxy

Server Type

Enter the IPL IP address (PRG10-12-09) of the PBX.

Enter the IPL IP address of the PBX and append the

SIP extension signalling port to the end using a :

(colon) XXX.XXX.XXX.XXX:XXXX i.e.

172.16.0.10:5070

Leave as Default for SV8100/SV9100/SL1100/SL1000

5.2.2 Network

Under Network, the user can edit SIP Transport protocol, uMobility service under celldata(3G/4G), DTMF method, Keep Alive interval time, RTP QoS or WiFi Disconnection Alert.

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SIP Transport

Cell Data Options

DTMF Mode

Keep Alive Type

Select transport protocol for SIP. Default is UDP, used to connect SV8100/9100 and SL1100.

If voice over 3G/4G/GSM Data is used, select Call.

Default is None.

NEC uMobility Client supports Voice Over 3G/4G data.

However, due to limited bandwidth/speed with G.711 voice, voice quality is not guaranteed.

Select DTMF mode then Auto, SIP-INFO, RFC2833 or

Inband. Default is Auto.

If SIP server is accessible via public IP address, it is required to keep port open for SIP Server to contact client. Keep Alive messages help to keep port open.

Client supports two methods to send Keep Alive message:

•

CRLF (default value): When selected, client sends two bytes CR and LF to SIP port of SIP Server.

Some network or PBX may drop CRLF packet or may misbehave – in such cases a second method i.e. SIP OPTIONS can be selected.

•

SIP OPTION: When selected, client sends out SIP

OPTION messages to SIP Server as keep alive message.

NEC uMobility Direct Connect SIP Client User Guide

Keep Alive Duration

(Sec)

Enable RTP QoS

RTP DSCP Value

WiFi Disconnection

Alert

o

Default is CRLF. Select SIP OPTION.

Input desired interval time of sending SIP keep alive packet. Default is 30 seconds.

•

To lessen SIP message traffic on the network, increase this time to at least 300 seconds.

Enable (On) or Disable (Off) the RTP QoS value change feature. Default is On. QoS value is defined in

RTP DSCP Value setting.

Input required RTP DSCP Value. Default is 40.

Turn on alert Sound when WiFi signal is lost on smart phone.

5.2.3 Call

Under Call, the user can edit the Dial Plan which adds the access code for dialed numbers.

It also allows the user to edit the Voice Mail extension number and PIN number

(automatically dialed when it accesses the voice mail pilot number).

Dial Plan

Select Call Type

(Android Only)

Enterprise Voicemail

Number

Refer to section 4.3 Dial Plan Setting

Enable (On) or Disable (Off) the prompt asking the user whether to call from Cell number (mobile phone) or uMobility when dialing out. The default is Always

Prompt.

•

Always Prompt – the user is asked to select whether the call should be made from Cell number or uMobility.

•

NEC uMobility – the call is always made from uMobility.

•

Cellular – the call is always made from Cellular number.

Input Enterprise voicemail pilot number here. This allows the user to access voice mail by simply tapping

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Enterprise Voicemail

PIN

the Enterprise Voicemail button.

•

iPhone – Enterprise Voicemail button is in the bottom right of

the uMobility application

•

Android – Enterprise Voicemail button is in Options of the uMobility application.

Input PIN number to access the personal mailbox.

This PIN is automatically dialled after tapping the

Enterprise Voicemail button. The user is not required to dial the PIN manually.

5.2.4 Media

Under Media, the user can edit Packetization Time, Echo Cancellation, Tone Localization and

Ringtone settings.

Select Media in Profile setting. In the Media configuration menu, select Tone Localization.

Choose the proper location for Ring Back Tone and Busy Tone type.

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Packetization Time

Mic Gain (Android

Only)

Speaker Gain

(Android Only)

Echo Suppression

Echo Cancellation

Tone Localization

Ringtone

CODECs

Select the voice payload either 20ms, 40ms, 60ms as configured in the PBX. Default value is 20ms.

Increase or decrease the microphone audio gain.

Default value is 1.0. ncrease or decrease the speaker audio gain. Default value is 1.0.

Turn On or Off the Echo Suppression feature (Android only). On the Android phone, the default is On.

Turn On or Off the Echo Cancellation feature. On the iPhone, the default is On.

Select the required country for proper ring back and busy tones.

Change ringer tone to selected music, choose the music file name in smart phone or tablet.

You can configure the audio capability priority here.

And enable or disable specific CODEC types. Use

NEC uMobility Direct Connect SIP Client User Guide either G711A or G729 as required and disable

G711U. Default order is G711U, G711A, G729.

5.2.5 Advanced Settings

Advanced Settings allows the user to retrieve Logs needed when troubleshooting.

Additionally, the Android user can edit the audio device type. In order to use the Log Settings feature, contact the System Administrator.

Call Wait Time

(iPhone Only)

Log Settings

WiFi L2 Settings

(Android Only)

Start On Boot

(Android Only)

Audio Settings

(Android Only)

Audio Tool (Android

Only)

Administrator use only.

Administrator use only. Specifies how deep level of logs can be stored.

Also, the user can tap Send logs via Email to send logs by iPhone Email account. Or tap Send logs via

FTP to send logs to the FTP server specified in FTP

Server Settings for troubleshooting.

Administrator use only. Specifies hand-off signal strength etc.

Enable (On) or Disable (Off) to boot uMobility when the phone OS starts up. Default is On.

Administrator use only. This setting is used to adjust the noise filter or other audio effects.

Administrator use only. Use this setting to adjust the audio devices that uMobility uses for speaker/microphone. Similar to the Audio property of a PC, the user can select an audio device for a speaker or microphone.

Some Android phones may require adjustment for certain audio issues, for example: one way audio versus two way.

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5.2.6 Feature Option Setup – iPhone

iPhone - To access uMobility feature options setting screen, press feature on top screen of configuration menu.

The Options setup allows the user to access DND, Speed Dial, One touch Answer and R un in

Background setti ngs. On the Android version, Speed Dial, One touch Answer and Run in

Background are not supported.

DND

Enable (On) or Disable (Off) Do Not Disturb. If enabled, incoming calls are blocked and caller receives a busy signal. Default is Off.

Speed Dial List

Used to configure single digit speed dial list. The user can dial a single digit number to access predetermined multiple digit numbers. This setting is available in the iPhone version only. Speed dial can be assigned digits 0 ~ 9. Tap a single number (0 ~9), then input the whole string of digits of the number usually dialled.

One Touch Answer

Allows the user to answer an incoming call by simply tapping the iPhone incoming notification popup window when uMobility is running in the background. Default is Off.

•

Set to On – the iPhone incoming notification popup window shows Answer button.

Set to Off – the Show button is displayed. After pressing the Show button, uMobility application is displayed.

Run in Background

This setting allows uMobility to run tasks in the background on the iPhone.

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•

Set to On – the user can receive incoming calls even when using other applications on the iPhone screen.

•

Set to Off – uMobility sends an Un-register message to the SIP server. The user does not receive incoming calls when uMobility is running in the background. The application must be running normally to receive incoming calls.

•

This setting doesn’t stop the uMobility application when running in the background. Even when set to

Off, the uMobility application itself is working in the background, but no incoming call notifications are

provided. Default is On.

5.2.7 Feature Option Setup - Android

The User Option setup allows the user to setup DND. It is located in top of main configuration screen of NEC uMobility Android phone version.

DND

Enable (On) or Disable (Off) Do Not Disturb. If enabled, incoming calls are blocked and caller receives a busy signal. Default is Off.

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6 USER OPERATION

6.1 Making Internal/External Calls

Once registered to a PBX, calls can be made using uMobility.

6.1.1 Dialling from the Keypad

From the Keypad tab, enter the number to be dialled using the keypad.

•

Android – open the smart phone native dialler keypad window and dial the number.

Tap on the or button to dial.

6.1.2 Dialling from Call Logs

uMobility can store caller history records for the following types of calls.

•

Incoming

•

Outgoing

•

Missed

More information is available for each call by either tapping the call record or information icon at the end of the listed entry.

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From the Call Logs tab, tap the person you want to dial.

Tap the Call button to dial.

From the call information screen it is also possible to add the caller details as a new contact or to an existing contact in the devices contacts list.

•

For calling some numbers from the Caller History, additional configuration in the clients dial plan may be necessary. See section 4.3 Dial Plan Setting for more details on using this.

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6.1.3 Dialling from Speed Dial

Users can store up to 10 speed dial numbers. The Speed Dial entry is converted to the full number and the call is placed.

After setting up the speed dial settings from the option menu in iOS uMobility client or

Android Phone Dialer, use the keypad to tap and dial the speed dial number (0 ~ 9).

The following is displayed.

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6.2 Cancel an Outgoing Call

Tap the End Call button to cancel an outbound call while hearing ring back tone.

6.3 Receive an Incoming Call

The following is displayed when uMobility rings.

• iPhone – tap the Answer button.

•

Android – slide the Answer bar.

6.3.1 Incoming Call Notification – iPhone Only

When uMobility is working in the background and the iPhone/iPad receives an incoming call

(and Run in background option is enabled), the following notification window pops up.

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If one touch answer is enabled, the call is automatically answered after using the slide to

answer feature. Otherwise, the incoming call screen is shown and the answer button must be pressed to answer a call.

6.4 Decline an Incoming Call

The following is displayed when uMobility rings.

• iPhone – tap the Decline button.

•

Android – slide the Decline bar.

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6.5 In-Call Options

Once a call has been connected, the in-call menu (referred to as 8-square - there are eight feature buttons in the mid-call menu) allows the user to engage a number of in-call options.

Android – press the Option button, additional buttons are shown.

6.5.1 Announce Transfer/Add Call

To call a 3rd party, press the Announce Transfer or Add Call button, and then enter the desired number. To complete an Announce Transfer, press the Announce Transfer button after the 3rd party answers.

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6.5.2 Call Logs/Contacts

Tap a contact in the Call Logs/Contacts. uMobility automatically calls the 3rd party and puts the 1st party on hold.

6.5.3 Blind Transfer

Press the Blind Transfer button then enter the desired number. The call automatically ends and is blind transferred to a 3rd party.

6.5.4 Hold

This feature is used to place the active call on hold.

•

Press the Hold button to place a call on hold. o

iPhone – Press the Hold button again to cancel the hold on a call. o

Android – Press the UnHold button to cancel the hold on a call.

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6.5.5 Mute

During a call, pressing the Mute button allows the user to disable the microphone function.

•

Press the Mute button to place a call on mute.

•

Press the Mute button to cancel the mute on a call.

o

Mute is a global setting on the iPhone. If a call is muted and a second call comes in, it is muted

upon answering. Simply tap the Mute square to begin the second conversation.

6.5.6 Keypad for DTMF

To send DTMF, tap the Keypad button enter the desired number.

To return to the On call main screen, tap Hide Keypad.

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6.5.7 DND

Setup Do Not Disturb on uMobility for the next incoming call.

6.5.8 Audio Source

To change the audio source to a Bluetooth device connected to a smart phone, tap the Audio

Source or Bluetooth button. To change the audio source to a phone or phone speaker, tap

Audio Source or Bluetooth again.

6.5.9 Volume Adjustment

Use the smart phone volume button to adjust the volume up or down.

6.5.10 Consultation Hold Option

After answering a 3rd party, 1st party is placed on hold. uMobility shows the 1st party status as on hold and 3rd party as on-call.

Announce Transfer

To announce transfer, tap the Announce Transfer button. The 1st party and 3rd party will be connected.

End Call to 3rd Party, Talk to 1st Party

To talk to the1st Party, press End Call. The window shows 1st party on hold status. Tap un-hold to talk to 1st party.

Swap Call

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To place a 3rd party on hold and talk to the 1st party, tap the Swap button or press the 1st

party name/photo display. The call is swapped, and the 3rd party is placed on hold.

6.5.11 Return to uMobility Active Call Screen

During a call, if another screen/browser is open and the uMobility active call screen is hidden or working in the background, an active call indication will appear on the screen.

• iPhone – active call indicator is shown in red color on top of screen.

•

Android – active call indicator is shown in notification window.

Tap Active Call Indication. The next screen allows the user to view the call control buttons like Hold Transfer etc.

7 EDIT CONTACTS

uMobility accesses the contact book (phone book) within the smart phone. The add/edit contacts operation is the same as a desktop phones contact list. Follow either the iOS or

Android smart phone operation.

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8 CALL LOGS

On the Call Logs tab, the incoming/outgoing/missed call history can be checked. Also, tapping the Missed tab (iOS) only allows the missed call list to be sorted. Tapping the blue information icon on the right side of each log, the user can see the detail view window which shows date of call, duration and calling party ID/Name. Also, the user can make a call from the detail view window. If the caller is not registered in the smart phone contacts list, the user can select Create New Contact or Add to

existing Contact from detail view window.

•

Delete call log: from the Call Logs tab, tap the Edit button. Tap the red icon of the log you want to delete, then the Delete button to delete.

•

Delete all call logs: from the Call Logs tab, tap the Clear button, then Clear All Recents.

Android – Since uMobility works as the Android built-in dialer, the call log operation is the same as each smart phone call log user operation. Follow each Android smart phone operation.

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9 MISSED CALL NOTIFICATION

iPhone – After receiving a Missed Call, the iPhone displays a missed call notification popup window. The user can tap close or view. If view is tapped, the uMobility call log screen is shown. If not tapped, uMobility shows the number of the missed call on an application menu. Once tapped, the uMobility call log screen is shown. The user can still see the iPhone notification list on top of the scroll bar and tap it to see the uMobility call logs. Once a missed call is checked, the notification is cleared.

Android – After receiving a Missed Call, the Android phone displays a missed call notification icon on the notification screen area. Once tapped, the smart phone call logs screen are shown. Once a missed call is checked, the notification is cleared.

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10 VOICEMAIL NOTIFICATION AND RETRIEVAL

iPhone – When a Voice Mail is left, uMobility receives VM indication from the SIP server and displays a Voice Mail indication on the uMobility Voice Mail tab. Once tapped, uMobility automatically dials the Voice Mail pilot extension number registered in system settings. Once the Voice mail is retrieved, the Voice Mail notification is cleared.

Android – When a Voice Mail is left, uMobility receives VM indication from the SIP server and displays a Voice Mail indication on the smart phone notification screen on the top scroll bar. Once tapped, uMobility automatically shows the Voice Mail retrieve button on the User Option Menu, tap Enterprise Voice Mail button, it automatically starts to dial the

Voice Mail pilot extension number. Once the Voice mail is retrieved, the Voice Mail notification will be cleared.

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11 EXIT UMOBILITY APPLICATION

iPhone – Double tap the home button, the applications running in the background are displayed. Press and hold the uMobility window and swipe your finger to the top of the screen to exit the application.

Android – Tap and open the uMobility application. Press the Option button. Tap the Exit button to exit the application.

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12 CHECK UMOBILITY VERSION

•

iPhone – Tap the Options tab on the uMobility application and then tap Features.

Version information is displayed on the bottom of the screen.

•

Android – Open the uMobility application. Press the Option button. Tap About button to show version information.

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13

UNINSTALL UMOBILITY APPLICATION

iPhone – Press and hold the uMobility application icon until the exit icon is displayed.

Tap the uMobility application icon to uninstall the application.

Android – From the Settings menu, tap Application manager. Select NEC uMobility. o

Tap Uninstall to uninstall the application.

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APPENDIX A – EXAMPLE ENTERPRISE CONFIGURATION FOR LOCAL

WIFI AND VPN ACCESS

iOS screen shots used but also can be used for Android configurations.

PBX Configuration

Item Description PRG Command

Default Gateway 10-12-03

IPL IP Address

IPL Subnet Mask

10-12-09

10-12-10

Authentication Mode 10-33-02

Extension Number 11-02-01

Extension Name

Authentication

Password

15-01-01

15-05-16

Receiving SIP INFO 15-05-49

Peer to Peer Mode 15-05-50

VoIPDB DSP IP 84-26-01

Address

uMobility Client Sample Screenshots

SIP Account Network

Value

192.168.6.254

192.168.6.10

255.255.255.0

Enabled

299

Ext 299

Password

Allow any time

Enabled

192.168.6.20

Call

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APPENDIX B – EXAMPLE ENTERPRISE CONFIGURATION FOR SIP

NAPT REMOTE ACCESS

iOS screen shots used but also can be used for Android configurations.

PBX Configuration

Item Description PRG Command

Default Gateway 10-12-03

NAPT Router IP

Address

IPL IP Address

10-12-07

IPL Subnet Mask

10-12-09

10-12-10

Authentication Mode 10-33-02

Extension Number

Extension Name

Authentication

Password

11-02-01

15-01-01

15-05-16

NAT Plug and Play 15-05-45

Receiving SIP INFO 15-05-49

Peer to Peer Mode 15-05-50

VoIPDB DSP IP

Address

84-26-01

uMobility Client Sample Screenshots

SIP Account Network

Value

192.168.6.254

82.168.26.42

192.168.6.10

255.255.255.0

Enabled

299

Ext 299

Password

Enabled

Allow any time

Enabled

192.168.6.20

Call

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