Network Guide - Digital Solutions Division

Network Guide - Digital Solutions Division
Projector
CP-WU8700/CP-WX8750/CP-X8800
CP-WU8600/CP-WX8650
User's Manual (detailed)
Network Guide
Thank you for purchasing this product.
This manual is intended to explain only the network function. For proper use of this
product, please refer to this manual and the other manuals for this product.
WARNING ►Before using this product, be sure to read all manuals for this
product. After reading them, store them in a safe place for future reference.
Features
This projector has the network function that brings you the following main features.
üN
etwork Presentation : allows the projector to project computer images transmitted
through a network. (&77)
üW
eb Control : allows you to monitor and control the projector through a network from a
computer. (&37)
üM
y Image : allows the projector to store up to four still images and project them. (&81)
ü Messenger : allows the projector to display text sent from a computer through a network.
(&82)
üN
etwork Bridge : allows you to control an external device through the projector from a
computer. (&85)
NOTE • The information in this manual is subject to change without notice.
• The illustrations in this manual are for illustrative purposes. They may differ
slightly from your projector.
• The manufacturer assumes no responsibility for any errors that may appear in
this manual.
• The reproduction, transfer or copy of all or any part of this document is not
permitted without express written consent.
1
Contents
Contents

Caution ........................................................................................... 4
1. Network Function ...................................................................... 5
1.1 Web Control ................................................................................................ 5
1.2 Network Presentation .................................................................................. 6
1.3 My Image Function ...................................................................................... 7
1.4 Messenger Function .................................................................................... 8
1.5 Network Bridge Function .............................................................................. 9
1.6 Other Functions .......................................................................................... 10
1.6.1 E-mail Alerts .................................................................................................................... 10
1.6.2 Projector Management using SNMP ............................................................................... 10
1.6.3 Event Scheduling ............................................................................................................ 10
1.6.4 Command Control via the Network ................................................................................. 10
2. Connection to the network ..................................................... 11
2.1 System requirements ................................................................................
2.2 Connection via wired LAN..........................................................................
2.3 Connection setup of Wired LAN ................................................................
2.4 Connection via wireless LAN .....................................................................
11
12
12
14
2.4.1 Connection in Simple Access Point Mode ...................................................................... 15
2.4.2 Connection in Infrastructure Mode .................................................................................. 16
2.5 Applications ............................................................................................... 18
2.6 NETWORK Menu ...................................................................................... 20
3. Web Control ............................................................................. 37
3.1 Projector Web Control ................................................................................ 39
3.1.1 Login ............................................................................................................................... 39
3.1.2 Network Information ........................................................................................................ 40
3.1.3 Network Settings ............................................................................................................. 41
3.1.4 Port Settings ................................................................................................................... 46
3.1.5 Mail Settings ................................................................................................................... 48
3.1.6 Alert Settings ................................................................................................................... 50
3.1.7 Schedule Settings ........................................................................................................... 52
3.1.8 Date/Time Settings .......................................................................................................... 56
3.1.9 Security Settings ............................................................................................................. 58
3.1.10 Projector Control ........................................................................................................... 60
3.1.11 Remote Control ............................................................................................................. 64
3.1.12 Projector Status ............................................................................................................ 65
3.1.13 Network Restart ............................................................................................................ 66
3.1.14 Connection Test ............................................................................................................ 67
2
Contents

3.2 Crestron e-Control® ................................................................................... 68
3.2.1 Main window .................................................................................................................... 70
3.2.2 Tools window .................................................................................................................... 72
3.2.3 Info window ...................................................................................................................... 74
3.2.4 Help Desk window ............................................................................................................ 75
3.2.5 Emergency Alert ............................................................................................................... 76
4. Network Presentation ............................................................. 77
4.1 Outline ....................................................................................................... 77
4.2 Display Mode ............................................................................................. 78
4.2.1 Single PC mode .............................................................................................................. 78
4.2.2 Multi PC mode ................................................................................................................ 78
4.3 Multi Projector Mode ................................................................................. 79
4.4 Moderator Control Mode ........................................................................... 79
4.5 Port Number .............................................................................................. 80
5. My Image Function .................................................................. 81
6. Messenger Function ............................................................... 82
6.1 Outline ....................................................................................................... 82
6.2 Supported Languages ............................................................................... 83
6.3 Display Style .............................................................................................. 83
7. Network Bridge Function ........................................................ 85
7.1 Connecting devices ...................................................................................
7.2 Communication setup ................................................................................
7.3 Communication port ..................................................................................
7.4 Transmission method ................................................................................
85
86
86
87
7.4.1 HALF-DUPLEX ............................................................................................................... 87
7.4.2 FULL-DUPLEX ................................................................................................................ 88
8. Other Functions ....................................................................... 89
8.1 E-mail Alerts .............................................................................................. 89
8.2 Projector Management using SNMP ......................................................... 92
8.3 Event Scheduling ...................................................................................... 94
8.4 Command Control via the Network ........................................................... 97
8.5 Crestron ConnectedTM ............................................................................. 102
9. Troubleshooting .................................................................... 103
10. Warranty and after-sales service ....................................... 112
3
Caution
Caution
To use the wireless network function of this projector, the designated USB wireless adapter sold as an option is required. For precautions according to the standards and laws, refer to the documents that come with the adapter.
[Restriction on plugging and unplugging the USB wireless adapter]
Before you insert or pull out the USB wireless adapter from the projector, turn off
the power of the projector and pull out the power cord’s plug from the outlet. Do
not touch the USB wireless adapter that is connected to the projector while the
projector is receiving AC power.
Do not use any extension cable or device when connecting the adapter to the projector.
[Security precautions when using wireless LAN]
It is recommended that security settings, such as SSID and ENCRYPTION, are
specified when using wireless LAN communication. If the security settings are not
specified, the contents may be intercepted or it may cause unauthorized access
to the system. For details on wireless LAN security settings, refer to 3.1 Projector
Web Control.
CAUTION
►The optional IEEE802.11b/g/n USB wireless adapter uses the 2.4GHz radio
frequency band. You do not need a radio license to use the adapter, but you
should be aware of the following:
• DO NOT USE NEAR THE FOLLOWING!
• Microwave ovens
• Industrial, scientific or medical devices
• Designated low power radio stations
• Premises radio stations
Using the USB wireless adapter near the above may cause radio interference,
which would result in a decrease in transmission speed or interruption, and
even lead to malfunctioning of devices such as pacemakers.
•D
epending on the location where the USB wireless adapter is used, radio wave
interference may occur, which may result in a decrease in transmission speed
or interruption in communication. In particular, please be aware that using the
USB wireless adapter at locations where there is reinforced steel, other types of
metals or concrete is likely to cause radio wave interference.
•A
vailable Channels
The USB wireless adapter uses the 2.4GHz radio frequency band, but
depending on the country or region you are in, the channels that you can use
might be limited. Please consult your dealer for information on the usable
channels.
•B
ringing the optional USB wireless adapter out of the country or region you
reside in and using it there could lead to a violation of the radio laws of that
country or region.
4
1. Network Function
1. Network Function
This chapter describes the outline of network function.
1.1 Web Control
Connecting the projector and the computer via the network, remote control and
status monitoring of the projector can be performed by Web browser.
Two types of interface, ”Projector Web Control” and “Crestron e-Control”, are
available for this projector. (&37)
Projector Web Control
Crestron e-Control
5
1. Network Function
1.2 Network Presentation
The projector can display or play back the computer screen images and audio
data that are transmitted through the network.
To use Network Presentation, an exclusive application, "LiveViewer" is required.
The following application is required to use Network Presentation.
OS
Windows
Mac OSX
iOS(iPhone/iPad)
Android
6
Application
LiveViewer
LiveViewer
Projector Quick Connection
Projector Quick Connection
1. Network Function
1.3 My Image Function
The projector can display still images transferred via the network.
It is possible to allocate up to 4 image files.
MY IMAGE transmission requires an exclusive application for your computer.
Use the application to transfer the image data.
Transfer image data
1
1
3
3
1
3
2
2
4
Display image data (ex.
4
2
4
)
7
1. Network Function
1.4 Messenger Function
The projector can display text data transferred via the network on the screen and
play back audio data inside the projector.
It is possible to store up to 12 text data.
Transfer text data
1
2
31 1
4
2 2
3 3
4 4
12 12
Display text data (ex.
8
)
1. Network Function
1.5 Network Bridge Function
This projector is equipped with the NETWORK BRIDGE function to perform
mutual conversion of a network protocol and a serial interface.
By making use of the NETWORK BRIDGE function, a computer connected to the
projector via wireless or wired LAN is able to control an external device via
RS-232C communication using the projector as a network terminal.
TCP/IP data
Wired LAN
LAN cable
Computer
Wireless
LAN
Protocol change
WIRELESS port
(USB wireless
adapter)
CONTROL port
Serial data
RS-232C
RS-232C cable
External device
LAN port
9
1. Network Function
1.6 Other Functions
1.6.1 E-mail Alerts
The projector can automatically send an alert message to the specified e-mail
addresses when the projector detects a certain condition that is requiring
maintenance or detected an error. (&89)
1.6.2 Projector Management using SNMP
The SNMP (Simple Network Management Protocol) enables to manage the
projector information, which is a failure or warning status, from the computer on
the network. The SNMP management software will be required on the computer
to use this function. (&92)
1.6.3 Event Scheduling
The scheduling function enables to setup scheduled events including
power on / power off. It enables to be “self-management” projector.
The schedule can be set in Projector Web Control or OPTION-SCHEDULE menu
in the projector. (&94)
1.6.4 Command Control via the Network
You can configure and control the projector via the network using RS-232C
commands. (&97)
10
2. Connection to the network
2. Connection to the network
2.1 System requirements
The following equipments are required to connect the projector to your computer
through the network.
■ Common The projector: 1 unit, Computer: 1 or more sets
■ Connecting device for the projector and the computer
1) For the wired connection *1
LAN cable (CAT-5e or greater): 1 piece
2) F
or the wireless connection *2
- Projector side
IEEE802.11b/g/n USB wireless adapter (option : USB-WL-11N): 1 unit *3
- Computer side
IEEE802.11b/g/n wireless LAN equipment: 1 unit for each computer *4
*1: The system for using the network function of the projector requires
communication environment conforming to 100Base-TX or 10Base-T.
*2: An access point is required when the wireless LAN connection is used as
Infrastructure mode.
*3: Available encryption methods are as follows. This product cannot be
connected to the wireless network using other encryption method.
WPA2-PSK (AES)
WPA2-PSK (TKIP)
WPA-PSK (AES)
WPA-PSK (TKIP)
WEP 128bit
WEP 64bit
Simple Access Point mode
✓
✓
✓
✓
-
Infrastructure mode
✓
✓
✓
✓
✓
✓
*4: Depending on the type of wireless network device and computer you are using,
the projector may not be able to communicate properly with your computer,
even if the computer is equipped with a built-in wireless LAN function.
To eliminate communication problems, use a Wi-Fi certified wireless network
device.
■ Web browser
Web browser is required to be installed in your computer to use Web control.
■ Application
Exclusive applications are required to be installed in your computer to use
Network Presentation, My Image and Messenger. (&18)
For Mac users: Mac OS does not support some applications. Refer to System
Requirements for Applications (&20) first before setting up the connection.
NOTE • The network function is not available when STANDBY MODE is set
to SAVING and the projector is in standby mode. Connect the projector to the
network after setting STANDBY MODE to NORMAL. (&SETUP menu in the
Operating Guide)
11
2. Connection to the network
2.2 Connection via wired LAN
The connection via wired LAN is available. Set wired LAN for the projector by
following the instructions of your network administrator when connecting to the
existing network.
hub
2.3 Connection setup of Wired LAN
1) Connect the projector to the computer via a hub
with a LAN cable (CAT-5e or higher).
2) Press the MENU button on the remote control or the
control panel of the projector.
The MENU you last used will appear.
Use the cursor button to select the following.
EASY MENU > ADVANCED MENU > NETWORK > WIRED SETUP
3) Set the following items in WIRED SETUP.
・ DHCP
・ IP ADDRESS
・ SUBNET MASK
・ DEFAULT GATEWAY
・ DNS SERVER
As for setting an IP address, refer to About IP address. (&13)
Select APPLY, then press the ENTER button to reflect the settings.
12
2. Connection to the network
[About IP address]
■ Setting manually
The Network address portion of the IP address setting on your computer must
be the same as the setting on the projector. Also, the entire IP address on the
computer must not overlap with that of the other devices on the same network,
including the projector.
The projector’s settings are as follows.
IP address: 192.168.1.254
Subnet mask: 255.255.255.0
(Network address: 192.168.1 in this case)
Therefore, specify the computer’s IP address as follows.
IP address: 192.168.1.xxx (xxx shows decimal number.)
Subnet mask: 255.255.255.0
(Network address: 192.168.1 in this case)
For example
Select from 1 to 254 for “xxx” not duplicating with any other equipments.
In this case, since the IP address of the projector is “192.168.1.254”, specify a
setting between 1 to 253 for the computer.
■ Setting automatically
When a DHCP server exists in the connected network, it assigns an IP address
to the projector and the computer automatically. If DHCP server is not available,
set IP ADDRESS, SUBNET MASK and DEFAULT GATEWAY.
NOTE
• Although HDBaseTTM and LAN port can be used for wired LAN, they cannot be
used simultaneously. Connect LAN cable to the port set in WIRED NETWORK
on NETWORK menu.
• The same network address cannot be used for both wireless LAN and wired LAN.
• If the projector and the computer exist in the same network (i.e., same network
address), you can leave the default gateway field blank.
• When the projector and the computer exist in different networks, the default
gateway must be set. Consult to the network administrator in detail.
13
2. Connection to the network
2.4 Connection via wireless LAN
Connection via wireless LAN is available with option parts, USB wireless adapter
(USB-WL-11N).
Wireless LAN has two types of connection, Simple Access Point and
Infrastructure.
Fig. 2.4.a Without an access point communication (Simple Access Point)
Fig. 2.4.b With an access point communication (Infrastructure)
* SIMPLE ACCESS POINT is a mode which connects to computers directly.
This projector can assign IP addresses to up to 11 devices.
* Infrastructure is one of the wireless LAN communication methods with having
an access point to communicate. If communicating with existing network, consult
with your network administrator.
NOTE
• Network settings can also be changed in Network Settings of Projector Web
Control.
• Wireless LAN initial settings for the projector are as follows.
Mode: Simple Access Point
DHCP: Off
IP address: 192.168.10.1
Subnet Mask: 255.255.255.0
Default Gateway: 0.0.0.0
DNS Server: 0.0.0.0
SSID: SimpleAccessPoint ※
SSID Broadcast: On
Encryption: Off
Channel: 11
※ Change default setting before use not to overlap.
• The same network address cannot be used for both wireless LAN and wired LAN.
• Communication speed of the projector may be deteriorated in SIMPLE ACCESS
POINT mode depending on the number of connected devices.
• Network communication cannot be available between the devices connected to
the projector in SIMPLE ACCESS POINT mode.
14
2. Connection to the network
2.4.1 Connection in Simple Access Point Mode
Set the following when connecting the projector and the computer in Simple
Access Point mode.
Projector setting
[Restriction on plugging and unplugging the USB wireless adapter]
Before you insert or pull out the USB wireless adapter from the projector, turn off
the power of the projector and pull out the power cord’s plug from the outlet. Do
not touch the USB wireless adapter that is connected to the projector while the
projector is receiving AC power.
Do not use any extension cable or device when connecting the adapter to the
projector.
1) Attach the USB wireless adapter to the WIRELESS port of the projector.
2) Turn on the projector.
3) Press the MENU button on the remote control or the
control panel of the projector.
The MENU you last used will appear.
Use the cursor button to select the following.
EASY MENU > ADVANCED MENU > NETWORK > WIRELESS SETUP
4) Set the following items in WIRELESS SETUP.
・ MODE: SIMPLE ACCESS POINT
・ IP ADDRESS
・ SSID
・ SSID BROADCAST
・ ENCRYPTION
・ CH
Select APPLY, then press the ENTER button to reflect the settings.
About network settings
・ The fourth octet of the projector's IP address is fixed to 1.
・ Subnet mask of the projector is fixed to 255.255.255.0.
Computer setting
1) The DHCP server function of the projector is always enabled. Enable the DHCP
setting of the computer.
2) Select SSID set for the projector by following the procedure of wireless
connection of the computer. Enter encryption key by following the computer’s
instruction if it is encrypted.
NOTE • As for the procedure of setting network and wireless connection for the
computer, refer to the manual of computer or wireless LAN device.
15
2. Connection to the network
2.4.2 Connection in Infrastructure Mode
Set the following when connecting the projector and the computer in Infrastructure
mode.
[Restriction on plugging and unplugging the USB wireless adapter]
Before you insert or pull out the USB wireless adapter from the projector, turn off
the power of the projector and pull out the power cord’s plug from the outlet. Do
not touch the USB wireless adapter that is connected to the projector while the
projector is receiving AC power.
Do not use any extension cable or device when connecting the adapter to the
projector.
1) Attach the USB wireless adapter to the WIRELESS port of the projector.
2) Turn on the projector.
3) Press the MENU button on the remote control or the
control panel of the projector.
The MENU you last used will appear.
Use the cursor button to select the following.
EASY MENU > ADVANCED MENU > NETWORK > WIRELESS SETUP
4) Set the following items in WIRELESS SETUP.
・ MODE: INFRASTRUCTURE
・ DHCP
・ IP ADDRESS
・ SUBNET MASK
・ DEFAULT GATEWAY
・ DNS SERVER
・ SSID
・ ENCRYPTION
As for setting an IP address, refer to About IP address. (&13)
Select APPLY, then press the ENTER button to reflect the settings.
16
2. Connection to the network
Connection in Infrastructure Mode (continued)
SSID SCAN LIST function
The connection can be set up by selecting from SSID SCAN LIST without setting
SSID and ENCRYPTION in WIRELESS SETUP. The procedure of connecting by
SSID SCAN LIST is as follows.
1) Select SSID SCAN LIST in WIRELESS SETUP on NETWORK menu.
The list of SSID in wireless network is displayed.
2) Select SSID in wireless network that you want to connect in SSID SCAN LIST.
The display to enter the encryption key appears if it is encrypted.
Enter the encryption key by using software keyboard.
3) The icon indicating connected ( ) is displayed in SSID SCAN LIST screen
when the connection is complete.
NOTE
• Transmission speed may be slow depending on the settings of an access point.
• If the projector and the computer exist in the same network (i.e., same network
address), you can leave the default gateway field blank.
• When the projector and the computer exist in different networks, the default
gateway must be set. Consult with the network administrator in detail.
• Set wireless LAN for the projector by following the instructions of your network
administrator when connecting to the existing network.
• Open System Authentication is used for WEP encryption, and Shared Key
Authentication is not supported. The authentication with an access point succeeds
and it is regarded that the connection is established normally even when entering
illegal encryption key due to Open System Authentication, but data cannot actually
be transmitted.
• IP ADDRESS, SUBNET MASK, and DEFAULT GATEWAY should be set in
advance when DHCP is set to OFF.
17
2. Connection to the network
2.5 Applications
The latest version of the application software can be downloaded from the website
below.
http://www.hitachi-america.us/projectors
http://www.hitachidigitalmedia.com/
http://www.hitachi-dm.cn/
http://www.hitachi.co.jp/proj/
For iOS/Android Network Presentation software, refer to the URL below for details
and downloads of Projector Quick Connection.
http://www.hitachi.co.jp/Prod/vims/proj/en/
http://www.hitachi.co.jp/proj/
[System Requirements for Applications]
Application
LiveViewer
Hardware and Software
[Windows]
OS:
Windows Vista® (Service Pack 1 or later)
Windows 7
Windows 8/8.1
Graphic card:
VGA: 640x480 or higher (recommended XGA: 1024x768)
CPU:
Pentium 4 (2.8 GHz or higher)
Hard disk space:
100MB or higher
18
2. Connection to the network
[System Requirements for Applications] (continued)
Application
LiveViewer
Hardware and Software
[Mac]
Mac OSX 10.5
Mac OSX 10.6
Mac OSX 10.7
Mac OSX 10.8
Hard disk space:
15MB or higher
NOTE
• Only for Intel version. Power Mac is not supported.
• LiveViewer for MAC is not included in the bundled
CD-ROM. Download it from the website.
Projector Quick
Connection
[iOS]
iOS 6 or later
Projector Image Tool
(PJImg)
[Android]
Android OS 4.0 or later
OS:
Windows Vista®
Windows 7
Windows 8/8.1
CPU:
Pentium 3 (500MHz or higher)
Projector Messenger
Tool (PJMessenger)
Hard disk space:
20MB or higher
OS:
Windows Vista®
Windows 7
Windows 8/8.1
CPU:
Pentium 3 (500MHz or higher)
Hard disk space:
20MB or higher
19
2. Connection to the network
2.6 NETWORK Menu
Remember that incorrect network settings on this
projector may cause trouble on the network. Be sure
to consult with your network administrator before
connecting to an existing access point on your network.
Select “NETWORK” from the main menu to access to
the following functions.
Select an item using the ▲/▼ cursor buttons on the
projector or remote control, and press the ► cursor button on the projector or
remote control, or ENTER button on the remote control to execute the item. Then
perform it according to the following table.
NOTE • When you use wired LAN, first select which function to use, LAN or
HDBaseTTM, in WIRED NETWORK menu.
• To use the wireless network function of this projector, the designated USB
wireless adapter sold as an option is required. Do not use any extension cable
or device when connecting the adapter to the projector.
• The projector does not allow both wireless and wired LAN to be connected to
the same network.
• Do not set the same network address for both wireless and wired LAN.
• If you do not use SNTP, then you must set the DATE AND TIME during the
initial installation.
• The network function is not available when STANDBY MODE is set to
SAVING and the projector is in standby mode. Connect the projector to the
network after setting STANDBY MODE to NORMAL. (&SETUP menu in the
Operating Guide)
20
2. Connection to the network
Item
Description
Any name can be set to the projector to identify it on the
network.
PROJECTOR
NAME
(1) Select the PROJECTOR
NAME and press the ►
button. The PROJECTOR
NAME dialog will be displayed.
Use displayed software keyboard to enter PROJECTOR
NAME.
DELETE : Deletes one character.
CLEAR ALL: Deletes all characters.
CANCEL : Goes back to network menu after discarding
the entered characters.
OK : Goes back to network menu after saving the entered
characters.
(2) The current PROJECTOR NAME will be displayed on the
first 3 lines. Particular projector name is pre-assigned by
default.
Use the ENTER or INPUT button to select and enter
characters.
To erase 1 character at one time, press the RESET button
or press the ◄ and INPUT button at the same time. Also if
you move the cursor to DELETE or CLEAR ALL on screen
and push the ENTER or INPUT button, 1 character or
all characters will be erased. Up to 64 characters can be
input for the PROJECTOR NAME.
(3) To change an already inserted
character, move the cursor
to one of the first 3 lines,
and move the cursor on the
character to be changed.
After pressing the ENTER or
INPUT button, the character is
selected. Then, follow the same
procedure as described at the
item (2) above.
(4) To finish entering text, move the cursor to the OK on
screen and press the ►, ENTER or INPUT button. To
revert to the previous PROJECTOR NAME without saving
changes, move the cursor to the CANCEL on screen and
press the ◄, ENTER or INPUT button.
(continued on next page)
21
2. Connection to the network
Item
Description
Configures wireless network.
Setting values are saved after
selecting "APPLY".
NOTE
• Setting values are not saved if Menu dissapears before
selecting "APPLY".
• Be sure to execute "APPLY" after changing the settings.
SSID SCAN
LIST
WIRELESS
SETUP
Searches available wireless network and displays
the list of SSID.
You can select SSID to connect from the list.
(1) SSID on available wireless network is
displayed after selecting SSID SCAN LIST and
press the ► button.
NOTE
・The wireless network using the encryption
method not supported by the projector is
not displayed in the search list.
・A network device of AdHoc doesn’t be
displayed on SSID SCAN LIST.
(continued on next page)
22
2. Connection to the network
Item
Description
Icon
Description
The projector is connecting to the wireless
network.
The wireless network is encrypted.
The intensity of radio wave.
WIRELESS
SETUP
(continued)
SSID SCAN
LIST
(continued)
(2) Select SSID that you want to connect and
press the ► or ENTER button. The display
to enter the encryption key appears if SSID
is encrypted. Enter the characters by using
software keyboard.
Move the cursor to OK and press the ►, ENTER
or INPUT button after entering.
NOTE
If you select the [HIDE THE CHARACTERS]
checkbox, the characters are hidden.
(continued on next page)
23
2. Connection to the network
Item
Description
(3) The OSD below is displayed while the
connection is in progress.
The keys other than Reset button are not
available while the connection is in progress.
The connection process is interrupted when
pressing the Reset button.
The OSD below is displayed when the connection
process is complete.
: Connection succeeded
The message below is displayed when the
connection is not established correctly.
: Connection failed
WIRELESS
SETUP
(continued)
SSID SCAN
LIST
(continued)
: Encryption Lock enabled
NOTE ・ Encryption settings cannot be
changed when encryption lock is enabled
in Network Settings – Wireless Setup in
Projector Web Control. Refer to Encryption
Lock. (42)
• Open System Authentication is used for WEP
encryption, and Shared Key Authentication
is not supported. The authentication with an
access point is succeeded and it is regarded
that the connection is established normally
even when entering illegal encryption key
due to Open System Authentication, but data
cannot actually be transmitted.
(4) The icon indicating the connection status
( ) is displayed in SSID SCAN LIST when the
connection is complete.
(continued on next page)
24
2. Connection to the network
Item
Description
SSID SCAN
LIST
(continued)
This function is not available in SIMPLE ACCESS
POINT mode.
Switches between SIMPLE ACCESS POINT and
INFRASTRUCTURE.
Select the mode of the network communication
system. Select according to the settings of your
computer.
SIMPLE ACCESS POINT  INFRASTRUCTURE
To save the setting, press the ► button.
WIRELESS
SETUP
(continued)
MODE
DHCP
NOTE
• The setting changed before switching MODE
without selecting "APPLY" is cancelled.
• When switching MODE, it takes 60 seconds to
be able to use wireless LAN. In the meantime,
the operating speed of the projector may be
decreased and NETWORK INFORMATION
may not be displayed correctly.
Configures whether IP address is automatically
obtained or not.
Use the ▲/▼ buttons to turn DHCP on/off.
ON  OFF
This function is not available in SIMPLE ACCESS
POINT mode.
(continued on next page)
25
2. Connection to the network
Item
Description
IP
ADDRESS
[SIMPLE ACCESS POINT]
Refer to "Connection in Simple Access Point
Mode".(&15)
[INFRASTRUCTURE]
Configures the IP address when DHCP is disabled.
Enter the IP ADDRESS.
This function can only be used when DHCP is set
to OFF.
SUBNET
MASK
[SIMPLE ACCESS POINT]
This setting is fixed to 255.255.255.0.
[INFRASTRUCTURE]
Configures the subnet mask when DHCP is
disabled.
Enter the SUBNET MASK.
This function can only be used when DHCP is set
to OFF.
DEFAULT
GATEWAY
Configures the default gateway when DHCP is
disabled.
Enter the DEFAULT GATEWAY address.
This function can only be used when DHCP is set
to OFF.
This function is not available in SIMPLE ACCESS
POINT mode.
WIRELESS
SETUP
(continued)
DNS
SERVER
Configures the DNS server address.
Enter the DNS server address.
This function is not available in SIMPLE ACCESS
POINT mode.
NOTE
This setting cannot be obtained automatically.
(continued on next page)
26
2. Connection to the network
Item
Description
Configures SSID for wireless network.
WIRELESS
SETUP
(continued)
SSID
[SIMPLE ACCESS POINT]
Enter SSID by using software keyboard. Refer
to PROJECTOR NAME (&21) for how to use
software keyboard.
Default setting of SSID in Simple Access Point
mode is [SimpleAccessPoint]. Change default
setting before use not to overlap.
[INFRASTRUCTURE]
Select one of the DEFAULT (#1~#4) and press ►
or ENTER button.
To adjust CUSTOM
Press the ► or ENTER button when the # 5
CUSTOM is selected. The SSID #5 CUSTOM
menu will be appeared.
Enter SSID by using software keyboard. Refer
to PROJECTOR NAME (&21) for how to use
software keyboard.
(continued on next page)
27
2. Connection to the network
Item
Description
Configures SSID BROADCAST.
SSID
Set this function to OFF when making SSID
BROADCAST of a projector not to be displayed in wireless
connection list of the computer.
Select the encryption method to be used.
WPA2-PSK(AES)  WPA2-PSK(TKIP)


OFF
WPA-PSK(AES)


WEP 64bitWEP 128bitWPA-PSK(TKIP)
WIRELESS
SETUP
(continued)
ENCRYPTION
NOTE
• WPA2-PSK (AES) is recommended for encryption
method of IEEE802.11n. Transmission speed in
IEEE802.11n may be slow when other encryption
method (WEP, WPA-PSK (TKIP), WPA2-PSK
(TKIP)). Change the setting to “AES” if encryption
other than “AES” is set.
• Encryption method not included in the selected
item cannot be available.
CH
(continued on next page)
28
WEP 64bit and WEP 128bit are available only
in INFRASTRUCTURE mode.
It is required to enter the encryption key when
selecting the encryption method other than
OFF and pressing the ► button.
Select the channel of the wireless LAN to be
used while MODE (&25) is set to SIMPLE
ACCESS POINT.
The channels 1 to 11 are available. To save the
setting, press the ► button.
• The available channels vary depending on a
country.
2. Connection to the network
Item
Description
Configures wired network.
Setting values are saved
after selecting "APPLY".
NOTE
・Setting values are not saved if Menu dissapears before
selecting "APPLY".
・Be sure to execute "APPLY" after changing the settings.
DHCP
WIRED
SETUP
Configures whether IP address is automatically
obtained or not.
Use the ▲/▼ buttons to turn DHCP on/off.
ON  OFF
IP
ADDRESS
Configures the IP address when DHCP is disabled.
Enter the IP ADDRESS.
This function can only be used when DHCP is set
to OFF.
SUBNET
MASK
Configures the subnet mask when DHCP is disabled.
Enter the SUBNET MASK.
This function can only be used when DHCP is set
to OFF.
DEFAULT
GATEWAY
Configures the default gateway when DHCP is
disabled.
Enter the DEFAULT GATEWAY address.
This function can only be used when DHCP is set
to OFF.
DNS
SERVER
Configures the DNS server address.
Enter the DNS server address.
NOTE
This setting cannot be obtained automatically.
(continued on next page)
29
2. Connection to the network
Item
Description
Selecting this item displays the dialog for viewing the wireless and
wired LAN settings. Use the ▲/▼ buttons to switch the page.
The first page shows the wireless LAN settings. The second page
is for the wired LAN settings, and the third page is for common
setting item.
NETWORK
INFORMATION
WIRELESS
INFORMATION
The following information is displayed.
・ PASSCODE
・ MODE
・ IP ADDRESS
・ SUBNET MASK
・ DEFAULT GATEWAY
・ DNS SERVER
・ MAC ADDRESS
・ SSID
・ SSID BROADCAST
・ ENCRYPTION
・ CH
・ SPEED
Passcord supports the connection between the
projector and the computer when using Network
Presentation. Refer to Network Presentation (&77)
for the details.
NOTE • IP ADDRESS, SUBNET MASK and
DEFAULT GATEWAY indicate “0.0.0.0” in the
following condition.
(1) The USB wireless adapter is not inserted
into the projector.
(2) DHCP is ON and the projector does not get
address from DHCP server.
• Nothing (blank) is shown in the CH and SPEED
fields if the USB wireless adapter is not inserted.
(continued on next page)
30
2. Connection to the network
Item
Description
The following information is displayed.
・ PASSCODE
・ IP ADDRESS
・ SUBNET MASK
・ DEFAULT GATEWAY
・ DNS SERVER
・ MAC ADDRESS
NETWORK
INFORMATION
(continued)
WIRED
INFORMATION Passcord enables the projector and the computer
to be connected to the network easily when
using Network Presentation. Refer to Network
Presentation (&77) for details.
NOTE • IP ADDRESS, SUBNET MASK and
DEFAULT GATEWAY indicate “0.0.0.0” when
DHCP is ON and the projector has not gotten
address from DHCP server.
The following information is displayed.
・ PROJECTOR NAME
・ DATE AND TIME
OTHER
・ SNTP SERVER
INFORMATION ・ TIME DIFFERENCE
• PROJECTOR NAME and SNTP SERVER may
appear truncated if they are too long.
(continued on next page)
31
2. Connection to the network
Item
Description
SNTP
SERVER
SNTP
SETUP
When you get the time via the network, specify
SNTP server with IP address or domain name.
Up to 255 characters can be entered for domain
name.
They are entered by using software keyboard.
Refer to PROJECTOR NAME(&21) for how to use
software keyboard.
NOTE
Set the time difference when using SNTP.
Enter the time difference.
Set the same time difference as the one set on
your computer. If unsure, consult your network
TIME
DIFFERENCE administrator.
Use the ► button to return to the menu after
setting the TIME DIFFERENCE.
(continued on next page)
32
2. Connection to the network
Item
Description
Selecting this item displays the MY
IMAGE menu.
Use the application to transfer the
image data. It can be downloaded
from the web site.
Refer to 5. My Image Function (&81) for the details of MY
IMAGE.
MY IMAGE
Select an item of still image by the MY IMAGE and the ► or
ENTER button to display the image.
• The item without stored image cannot be selected.
• Each image name is displayed in 16 characters or less.
To switch the image displayed
Use the ▲/▼ buttons.
To return to the menu
Press the ◄ button on the remote control.
To erase the displayed image and its source file in the
projector.
(1) Press the RESET button on the
remote control while displaying an
image to display the MY IMAGE
DELETE menu.
(2) Press the ► button to erase.
To stop erasing, press the ◄ button.
(continued on next page)
33
2. Connection to the network
Item
Description
Use the ▲/▼ buttons to turn the AMX Device
Discovery on/off.
ON  OFF
AMX D.D.
(AMX Device When ON is selected, the projector can be
detected by controllers of AMX connected
Discovery)
to the same network. For the details of AMX
Device Discovery, visit the AMX web site.
URL: http://www.amx.com/
CRESTRON
EXTERNAL
CONTROL
EXTRON
Use the ▲/▼ buttons to turn the Crestron
ConnectedTM on/off.
ON  OFF
When ON is selected, controlling and
managing the projector can be performed by
using the controllers of Crestron connected
to the same network. For the details of
Crestron ConnectedTM, visit the following
web site.
URL: http://www.crestron.com/
Use the ▲/▼ buttons to turn the Extron on/
off.
ON  OFF
When ON is selected, the controllers of
Extron connected via HDBaseTTM can detect
the projector. For the details of Extron, visit
the following web site.
URL: http://www.exrtron.com/
NOTE • This item is enabled
only when HDBaseT is selected in
WIRED NETWORK.
(continued on next page)
34
2. Connection to the network
Item
Description
To use Network Presentation, an exclusive application is
required. It can be installed from the bundled application
CD. You can also download the latest version and relevant
information from the Hitachi website.
Refer to 4. Network Presentation (&77) for the details of
Network Presentation.
If you set a computer to the Presenter mode while
its image is projected, the projector is occupied by
the computer and access from any other computer is
blocked.
QUIT
Use this function to quit the Presenter mode and
PRESENTER
allow other computers to access the projector.
MODE
Select this item to display a dialog.
Press the ► button to choose OK in the dialog.
The Presenter mode is cancelled and a message is
displayed indicating the result.
PRESENTATION
MULTI PC
MODE
If you set one or more computers to the Multi PC
mode and send their images to the projector, you can
select the display mode on the projector from two
options below.
-S
ingle PC mode: displays the image of the selected
computer on full screen.
-M
ulti PC mode: displays the images sent from up to
four computers on screen that is divided into quarter
sections.
Select this item to display a dialog.
Use the dialog to change the display mode as
explained below.
• To change from Multi PC mode to Single PC mode,
select one of computers in the dialog using the
▲/▼/◄/► buttons and press the ENTER or INPUT
button.
Press the ► button to choose OK, and then press
ENTER or INPUT again. The image for the selected
computer is displayed on full screen.
(continued on next page)
(continued on next page)
35
2. Connection to the network
Item
PRESENTATION
(continued)
Description
MULTI PC
MODE
(continued)
• To change from Single PC mode to Multi PC
mode, press the ► button to choose OK in the
dialog and press the ENTER or INPUT button.
The display mode is changed.
• The Presenter mode setting
of the selected computer
becomes valid when the
display mode is changed to
Single PC mode. Also, the
Presenter mode setting becomes invalid when
the display mode is changed to Multi PC mode,
regardless of the setting on the computers.
Selecting this item displays the user name. This
DISPLAY
function helps you identify from which computer
USER NAME
the current image is sent.
WIRED
NETWORK
36
Selects whether to use LAN or HDBaseTTM port.
LAN  HDBaseT
NOTE
Only either LAN or HDBaseT port can be used for the connection
to the network. Switch it according to the environment.
3. Web Control
3. Web Control
You can adjust or control the projector via a network from a web browser on a
computer connected to the same network.
■Projector Web Control
You can control the projector, collect
the status such as lamp time, and set
e-mail or schedule, etc. in Projector
Web Control.
Recommended web browser
・ Internet Explorer® 8/ 9/ 10/ 11
NOTE
• Web browsers other than recommended ones may not work.
• If JavaScript® is disabled in your web browser configuration, you must enable
JavaScript® in order to use the projector web pages properly. See the Help files
for your web browser for details on how to enable JavaScript®.
• It is recommended that all web browser updates are installed.
• If data is transferred via wireless and wired LAN at the same time, the
projector may not process the data correctly.
■Crestron e-Control
Crestron e-Control® is a control
interface using a web browser provided
by Crestron Electronics, Inc..
Crestron e-Control® can control and
monitor the projector.
(continued on next page)
37
3. Web Control
NOTE • Crestron e-Control® is created using Flash®. You need to install
Adobe® Flash® Player on your computer to use Crestron e-Control®. Crestron
e-Control® is not displayed in a web browser that does not support Flash®.
• In any of the following cases, the selection window does not appear but the
Login window of the Projector Web Control is displayed.
- Network Settings - Other Setup - Crestron e-Control is "Disable" (&45)
- Network Settings - Common Setup - Crestron is "OFF" (&42)
- NETWORK menu - EXTERNAL CONTROL - CRESTRON is "OFF" (&34)
Refer to the following for configuring or controlling the projector via a web browser.
Make sure that your computer and the projector is connected via network, and
then start Web browser.
Enter the projector's IP address into URL input box of the Web browser as the
example below, and then press the Enter key or
button.
Example: If the IP address of the projector is set to 192.168.1.10:
Enter “http://192.168.1.10/” into the address bar of the web browser
and press the Enter key or click
button.
If a correct URL is input, and the
projector and your computer are
connected to the same network
correctly, the selection window will be
displayed.
NOTE • Do not control the projector with the projector's menu or remote
control, and via Web Control at the same time. It may cause some operational
errors in the projector.
• The language used on the Projector Web Control is the same as that of the
OSD on the projector. If you want to change it, you need to change the OSD
language on the projector. (SCREEN menu in the Operating Guide)
38
3. Web Control
3.1 Projector Web Control
3.1.1 Login
To use the Projector Web Control function, you need
to login with your user name and password.
Below are the factory default settings for user
name and password.
User name
Administrator
Password
<blank>
Login window
Enter your user name and password, and then click the [OK].
If you login successfully, the screen below will be displayed.
Main menu
Click the desired operation or configuration item on the main menu.
39
3. Web Control
3.1 Projector Web Control (continued)
3.1.2 Network Information
Displays the projector’s current network
configuration settings.
Item
Common Information
Projector Name
Wireless Information
Displays the projector name settings.
Displays the current settings of wireless LAN.
Mode
Displays the mode of wireless LAN communication.
DHCP
Displays the DHCP setting.
IP Address
Displays the IP address.
Subnet Mask
Displays the subnet mask.
Default Gateway
Displays the default gateway.
DNS Server Address
Displays the DNS server address.
MAC Address
Displays the MAC address.
SSID
Displays the SSID used by the projector.
SSID Broadcast
Displays the SSID Broadcast used by the projector.
Encryption
Displays the data encryption setting.
Ch
Displays the channel used for wireless LAN.
Speed
Displays the current wireless LAN transmission speed.
Wired Information
40
Description
Displays information common to both wireless and wired LAN.
Displays the current wired LAN settings.
DHCP
Displays the DHCP setting.
IP Address
Displays the IP address.
Subnet Mask
Displays the subnet mask.
Default Gateway
Displays the default gateway.
DNS Server Address
Displays the DNS server address.
MAC Address
Displays the MAC address.
3. Web Control
3.1 Projector Web Control (continued)
3.1.3 Network Settings
Displays and configures network settings.
Item
Common Setup
Description
Configures the settings common to wireless and wired LAN.
Projector Name
Configures the name of the projector.
The length of the Projector Name can be up to 64
alphanumeric characters. Only alphabets, numbers and
following symbols can be used.
!"#$%&'()*+,-./:;<=>[email protected][\]^_`{|}~ and space.
Particular projector name is pre-assigned by default.
sysLocation (SNMP)
Configures the location to be referred to when using SNMP.
The length of the sysLocation can be up to 255 alphanumeric
characters. Only numbers ‘0-9’, alphabet ‘a-z’ and ‘A-Z’ can
be used.
sysContact (SNMP)
Configures the contact information to be referred to when
using SNMP.
The length of the sysContact can be up to 255 alphanumeric
characters. Only numbers ‘0-9’, alphabet ‘a-z’ and ‘A-Z’ can
be used.
AMX D.D.
(AMX Device
Discovery)
Configures the AMX Device Discovery setting to detect the
projector from the controllers of AMX connected to the same
network. For the details of AMX Device Discovery, visit the
AMX web site.
URL: http://www.amx.com
(continued on next page)
41
3. Web Control
3.1 Projector Web Control - Network Settings (continued)
Item
Description
Common Setup
(continued)
Configures the settings common to wireless and wired LAN.
Crestron
Configures the Crestron setting to detect the projector from
the controllers of Crestron connected to the same network.
For the details of Crestron, visit the Crestron web site.
URL: http://www.crestron.com
Extron
Configures the Extron setting to detect the projector from
the controllers of Extron connected to the same network via
HDBaseTTM port. For the details of Extron, visit the Extron
web site.
URL: http://www.extron.com
NOTE • This item is enabled only when HDBaseT is
selected in WIRED NETWORK. (&36)
Wireless Setup
Configures the wireless LAN settings.
Select "Simple Access Point" or "Infrastructure".
NOTE • When switching MODE, it takes 60 seconds
Mode
Encryption Lock
to be able to use wireless LAN. In the meantime, the
operating speed of the projector may be decreased
and NETWORK INFORMATION may not be displayed
correctly.
Permits or inhibits changes of the following settings related to
wireless connection.
・ Mode
・ SSID
・ SSID Broadcast
・ Encryption
・ Encryption key (WEP key, WPA passphrase)
When Encryption Lock is set to ON, these settings cannot be
changed by the menu of the projector.
NOTE • If Encryption Lock is ON, wireless connection
is performed only when it can be connected without
changing the current settings.
(continued on next page)
42
3. Web Control
3.1 Projector Web Control - Network Settings (continued)
Item
Wireless Setup
(continued)
Simple Access Point
settings
IP Configuration
Description
Configures the wireless LAN settings.
Configures Simple Access Point mode.
Configures network settings.
IP Address
Configures the IP address.
Subnet Mask
Subnet mask of the projector is fixed to 255.255.255.0.
SSID
Input SSID.
The maximum number of input characters is 32.
Only alphabets, numbers and the following symbols can be
used.
!"#$%&'()*+,-./:;<=>[email protected][\]^_`{|}~ and space.
Default setting of SSID in Simple Access Point mode is
[SimpleAccessPoint].
Change default setting before use not to overlap.
SSID Broadcast
Select SSID Broadcast.
Set this function to OFF when making SSID of a projector not
to be displayed in wireless connection list of the computer.
Encryption
Select data encryption method.
WPA Passphrase
Input WPA Passphrase.
Available number of input characters is 8 to 63. Only
alphabets, numbers and the following symbols can be used.
!"#$%&'()*+,-./:;<=>[email protected] [\]^_`{|}~ and space
Select from “1” to “11”, a channel to use in the Simple Access
Point mode.
Ch
NOTE • The channels may vary depending on the
country. In addition, depending on the country or region,
it may be required to use a wireless network card that
conforms to the standards in the respective country or
region.
(continued on next page)
43
3. Web Control
3.1 Projector Web Control - Network Settings (continued)
Item
Wireless Setup
(continued)
Infrastructure
settings
IP Configuration
Description
Configures the wireless LAN settings.
Configures Infrastructure mode.
Configures network settings.
DHCP ON
Enables DHCP.
DHCP OFF
Disables DHCP.
IP Address
Configures the IP address when DHCP is disabled.
Subnet
Mask
Configures the subnet mask when DHCP is disabled.
Default
Gateway
Configures the default gateway when DHCP is disabled.
DNS Server
Address
Configures the DNS server address.
SSID
Select an SSID from the list.
If you require to set your unique SSID, select [Custom], then
set your own SSID following the rules below.
The maximum number of input characters is 32.
Only alphabets, numbers and the following symbols can be
used.
!"#$%&'()*+,-./:;<=>[email protected][\]^_`{|}~ and space.
Encryption
Select data encryption method.
WEP Key
Input the WEP key.
Either ASCII characters or hexadecimal numbers can be
used during WEP key input. However, you cannot use a
combination of both.The length of the key is defined as
follows according to the WEP and character formats.
Encryption
WEP 64bit
WEP 128bit
WPA Passphrase
(continued on next page)
44
ASCII characters
5 characters
13 characters
HEX numbers
10 characters
26 characters
Input WPA Passphrase.
Available number of input characters is 8 to 63. Only
alphabets, numbers and the following symbols can be used.
!"#$%&'()*+,-./:;<=>[email protected] [\]^_`{|}~ and space
3. Web Control
3.1 Projector Web Control - Network Settings (continued)
Item
Wired Setup
IP Configuration
Description
Configures the wired LAN settings.
Configures network settings.
DHCP ON
Enables DHCP.
DHCP OFF
Disables DHCP.
IP Address
Configures the IP address when DHCP is disabled.
Subnet Mask
Configures the subnet mask when DHCP is disabled.
Default
Gateway
Configures the default gateway when DHCP is disabled.
DNS Server Address
Other Setup
Crestron e-Control
Configures the DNS server address.
Configures other network settings.
Set whether or not to use Crestron e-Control®.
If you choose Disable, not the selection window but the Login
window of Projector Web Control will be displayed at first.
Click the [Apply] button to save the settings.
NOTE • The new configuration settings are activated after restarting the
network connection. When the configuration settings are changed, you must
restart the network connection. You can restart the network connection from
Network Restart on the main menu. (&66)
• If you connect the projector to an existing network, consult a network
administrator before setting server addresses.
• The WEP Key, WPA passphrase and SSID settings will not be set if the invalid
characters are used.
• The projector does not allow both wireless and wired LAN to be connected to
the same network. Do not set the same network address for both wireless and
wired LAN.
45
3. Web Control
3.1 Projector Web Control (continued)
3.1.4 Port Settings
Displays and configures communication port
settings.
Item
Network Control Port1
(Port:23)
Configures command control port 1 (Port:23).
Port open
Click the [Enable] check box to use port 23.
Authentication
Click the [Enable] check box when authentication is required
for this port.
Network Control Port2
(Port:9715)
Configures command control port 2 (Port:9715).
Port open
Click the [Enable] check box to use port 9715.
Authentication
Click the [Enable] check box when authentication is required
for this port.
PJLink TM Port
(Port:4352)
Configures the PJLink TM port (Port:4352).
Port open
Click the [Enable] check box to use port 4352.
Authentication
Click the [Enable] check box when authentication is required
for this port.
My Image Port
(Port:9716)
Configures the My Image Port (Port:9716).
Port open
Click the [Enable] check box to use port 9716.
Authentication
Click the [Enable] check box when authentication is required
for this port.
Messenger Port
(Port:9719)
Configures the Messenger Port (Port:9719).
Port open
Click the [Enable] check box to use port 9719.
Authentication
Click the [Enable] check box when authentication is required
for this port.
(continued on next page)
46
Description
3. Web Control
3.1 Projector Web Control - Port Settings (continued)
Item
SNMP Port
Description
Configures the mib file port.
Port open
Click the [Enable] check box to use SNMP.
Trap address
Configures the destination of the SNMP Trap in IP format.
• The address allows not only IP address but also domain
name if the valid DNS server is setup in the Network
Settings. The maximum length of host or domain name is up
to 255 characters.
Download MIB file
Downloads a MIB file from the projector.
Network Bridge Port
Port number
Configures the Bridge port number.
Input the port number.
Except for 41794, 9715, 9716, 9719, 9720, 5900, 5500, 4352
between 1024 and 65535 can be set up. It is set to 9717 as
the default setting.
Click the [Apply] button to save the settings.
NOTE • The new configuration settings are activated after restarting the
network connection. When the configuration settings are changed, you must
restart the network connection. You can restart the network connection from
Network Restart on the main menu. (&66)
47
3. Web Control
3.1 Projector Web Control (continued)
3.1.5 Mail Settings
Displays and configures e-mail addressing
settings.
Item
Send Mail
Description
Click the [Enable] check box to use the e-mail function. Configure the
conditions for sending e-mail under the Alert Settings.
Selects the authenticaton method.
Enter the user name of the SMTP server or POP server as the user
name.
Enter the password of the SMTP server or POP server as the
Authentication
password.
The maximum number of input characters is 63.
Only alphabets, numbers and the following symbols can be used.
!"#$%&'()*+,-./:;<=>[email protected][\]^_`{|}~ and space.
SMTP Server
Configures the SMTP server.
Server
address
Configures the SMTP server address.
• The address allows not only IP address but also domain name if the
valid DNS server is setup in the Network Settings. The maximum
length of host or domain name is up to 255 characters.
Alphanumeric characters, "-", or "." can be used.
Port
number
Configures the port number of the SMTP server.
It is set to 25 as the default setting.
POP Server
Configures the POP server.
Server
address
Configures the POP server address.
• The address allows not only IP address but also domain name if the
valid DNS server is setup in the Network Settings. The maximum
length of host or domain name is up to 255 characters.
Alphanumeric characters, "-", or "." can be used.
Port
number
Configures the port number of the POP server.
It is set to 110 as the default setting.
(continued on next page)
48
3. Web Control
3.1 Projector Web Control - Mail Settings (continued)
Item
Sender E-mail address
Description
Configures the sender e-mail address.
The length of the sender e-mail address can be up to 255
alphanumeric characters.
Configures the e-mail address of up to five recipients. You
can also specify the [to] or [cc] for each address. The
Recipient E-mail address
length of the recipient e-mail address can be up to 255
alphanumeric characters.
Send Test Mail
Sends a test e-mail to the set address.
Click the [Apply] button to save the settings.
Mail settings are initialized when clicking the [Reset] button.
NOTE • You can confirm whether the mail settings work correctly by using the
[Send Test Mail] button. Enable Send Mail setting before clicking the [Send
Test Mail].
• If you connect the projector to an existing network, consult a network
administrator before setting server addresses.
49
3. Web Control
3.1 Projector Web Control (continued)
3.1.6 Alert Settings
Displays and configures failure & alert settings.
Notification such as e-mail and SNMP trap can be set regarding the following
errors/warnings.
・Cover Error
・Fan Error
・Lamp Error
・Temp Error
・Air Flow Error
・Cold Error
・Filter Error
・Shade Error
・Lens Shift Error
・AC Blackout Error
・Other Error
・Schedule Execution Error
・Lamp Time Alarm
・Filter Time Alarm
・Filter Status Notification
・Transition Detector Alarm
・Cold Start
・Authentication Failure
Refer to Chapter 8-1 for the details of the above errors/warnings. (89)
50
3. Web Control
3.1 Projector Web Control - Alert Settings (continued)
The Alert Items are shown below.
Item
Description
Alarm Time
Configures the time to alert.
(Only Lamp Time Alarm and Filter Time Alarm.)
SNMP Trap
Click the [Enable] check box to enable SNMP Trap alerts.
Send Mail
Click the [Enable] check box to enable e-mail alerts.
(Except Cold Start and Authentication Failure.)
Mail Subject
Configures the subject line of the e-mail to be sent.
The length of the subject line can be up to 100 alphanumeric
characters. Using any other character may shorten the
subject line.
(Except Cold Start and Authentication Failure.)
Mail Text
Configures the text of the e-mail to be sent.
The length of the text is up to 1024 alphanumeric characters.
Using any other character may shorten the text.
(Except Cold Start and Authentication Failure.)
Click the [Apply] button to save the settings.
The settings are initialized when clicking the [Reset] button.
51
3. Web Control
3.1 Projector Web Control (continued)
3.1.7 Schedule Settings
Displays and configures schedule settings.
NOTE • Be sure to set the date and time
before enabling scheduled events. (56)
• Refer to 8.3 Event Scheduling for the details
of schedule settings. (94)
1) Schedule Management
Item
Description
Sunday
Monday
Tuesday
Wednesday
Schedule settings executed on each day of the week.
Thursday
Friday
Saturday
Specific date No.1
Specific date No.2
Specific date No.3
Specific date No.4
Specific date No.5
Specific date No.6
Specific date No.7
Specific date No.8
Specific date No.9
Specific date No.10
52
Schedule settings executed on specified day. Up to 10 days
can be specified.
3. Web Control
3.1 Projector Web Control - Schedule Settings (continued)
Item
Schedule
Program
Date (Month/Day)
Description
Select the checkbox of the schedule to execute.
Select the program. The detail of the event registered in each
program can be confirmed in the program list displayed at
the bottom of the screen.
Input the date (month/day) when the schedule is executed for
Specific date 1~10.
Click the [Apply] button to save the settings.
Click the [Refresh] button to update the screen to the latest status.
Click the [Program Edit] button to display the program edit of the selected
program.
Click the [Copy to] button to copy the content of the program from which you
copy (the list on the left) to the program to which you copy (the list on the right).
The same program No. cannot be selected for both the program from which and
the program to which you copy.
53
3. Web Control
3.1 Projector Web Control - Schedule Settings (continued)
2) Program Edit
The current event settings are displayed on the
list. To add additional functions and events, set
the following items.
NOTE • A maximum of 16 programs of
schedule can be set. A maximum of 20 events
can be registered in 1 program.
Item
Description
Time
Configures the time to execute events.
Event [Parameter]
Configures the events to be executed.
Power
STANDBY
Configures the parameters for power control.
ON
Input Source
COMPUTER IN
HDMI 1
HDMI 2
DisplayPort
HDBaseT
Configures the parameters for switching input.
SDI
(CP-WU8700 only)
VIDEO
LAN
My Image
IMAGE-OFF
IMAGE-1
IMAGE-2
IMAGE-3
IMAGE-4
54
Configures the parameters for My Image data display.
3. Web Control
3.1 Projector Web Control - Schedule Settings (continued)
Item
Description
Messenger
TEXT-OFF
TEXT-1
TEXT-2
TEXT-3
TEXT-4
TEXT-5
TEXT-6
Configures the parameters for Messenger data display.
TEXT-7
TEXT-8
TEXT-9
TEXT-10
TEXT-11
TEXT-12
Eco Mode
NORMAL
Configures the parameters for eco mode switching.
ECO
Blank
OFF
Configures the parameters for blank screen on/off control.
ON
Click the [Register] button to add new events to the program.
Click the [Delete] button to delete events from the program.
Click the [Delete All] button to clear all the events registered in the current
selected program.
Click the [Back] button to go back to the schedule management screen.
55
3. Web Control
3.1 Projector Web Control (continued)
3.1.8 Date/Time Settings
Displays and configures the date and time
settings.
Item
Description
Current Date
Configures the current date in year/month/day format.
Current Time
Configures the current time in hour:minute:second format.
Daylight Savings Time
Click the [ON] check box to enable daylight savings time and
set the following items.
Start
Configures the date and time daylight savings time begins.
Month
Configures the month daylight savings time begins (1~12).
Week
Configures the week of the month daylight savings time
begins (First, 2, 3, 4, Last).
Day
Configures the day of the week daylight savings time begins
(Sun, Mon, Tue, Wed, Thu, Fri, Sat).
Time
hour
Configures the hour daylight savings time begins (0 ~ 23).
minute
Configures the minute daylight savings time begins (0 ~ 59).
End
Configures the date and time daylight savings time ends.
Month
Configures the month daylight savings time ends (1 ~ 12).
Week
Configures the week of the month daylight savings time ends
(First, 2, 3, 4, Last).
Day
Configures the day of the week daylight savings time ends
(Sun, Mon, Tue, Wed, Thu, Fri, Sat).
Time
hour
Configures the hour daylight savings time ends (0 ~ 23).
minute
Configures the minute daylight savings time ends (0 ~ 59).
(continued on next page)
56
3. Web Control
3.1 Projector Web Control - Date/Time Settings (continued)
Item
Time difference
SNTP
Description
Configures the time difference. Set the same time difference
as the one set on your computer. If unsure, consult your IT
manager.
SNTP Server
Address
Configures the SNTP server address in IP format.
• The address allows not only IP address but also domain
name if the valid DNS server is setup in the Network
Settings. The maximum length of host or domain name is
up to 255 characters.
Cycle
Configures the interval at which to retrieve Date and Time
information from the SNTP server (hour:minute).
Click the [Apply] button to save the settings.
NOTE • The new configuration settings are activated after restarting the
network connection. When the configuration settings are changed, you must
restart the network connection. You can restart the network connection from
Network Restart on the main menu. (&66)
• If you connect the projector to an existing network, consult a network
administrator before setting server addresses.
• To enable the SNTP function, the time difference must be set.
• The projector will retrieve Date and Time information from the time server and
override time settings when SNTP is enabled.
• The internal clock’s time may not remain accurate. Using SNTP is recommended
to maintain accurate time.
• The internal battery is required to be replaced when the time is off soon after
setting date and time.
57
3. Web Control
3.1 Projector Web Control (continued)
3.1.9 Security Settings
Displays and configures passwords and other
security settings.
Item
User Account
User name
Configures the user name.
The length of the text can be up to 32 alphanumeric
characters.
Password
Configures the password.
The length of the text can be up to 255 alphanumeric
characters.
Re-enter Password
Reenter the above password for verification.
Network Control
Configures the Authentication password for Network Control
Port1 (Port: 23), Network Control Port2 (Port: 9715),
PJLink™ Port (Port: 4352), My Image Port (Port: 9716), and
Messenger Port (Port: 9719). (&46)
Authentication
Password
Configures the Authentication password.
The length of the text can be up to 32 alphanumeric
characters.
Re-enter
Authentication
Password
Reenter the above password for verification.
Network Presentation
Setting an authentication password used in Network
Presentation.The authentication function is disabled when an
authentication password is not set.
Authentication
Password
Configures the Authentication password.
The length of the text can be up to 15 alphanumeric
characters.
Re-enter
Authentication
Password
Reenter the above password for verification.
(continued on next page)
58
Description
Configures the user name and password.
3. Web Control
3.1 Projector Web Control - Security Settings (continued)
Item
SNMP
Community name
Description
Configures the community name if SNMP is used.
Configures the community name. The length of the text can
be up to 64 alphanumeric characters.
Click the [Apply] button to save the settings.
NOTE • The new configuration settings are activated after restarting the
network connection. When the configuration settings are changed, you must
restart the network connection. You can restart the network connection from
Network Restart on the main menu. (&66)
• Only numbers ‘0-9’, alphabet ‘a-z’ and ‘A-Z’ can be used.
59
3. Web Control
3.1 Projector Web Control (continued)
3.1.10 Projector Control
Operations of the projector can be performed
with the items on the screen.
The categories of the items are shown in the
main menu. Most of the items have a submenu.
Refer to the table below for details.
NOTE • The setting value may not match with the actual value if the user
changes the value manually. In that case, refresh the page by clicking the
[Refresh] button.
Item
MAIN
POWER
INPUT SOURCE
BLANK ON/OFF
MUTE
FREEZE
MAGNIFY
MAGNIFY POSITION V
MAGNIFY POSITION H
TEMPLATE
SHADE
[ON]: closed / [OFF]: opened
ZOOM
/
: Turns the lens to the upper or lower limit of its movable range.
: Stops turning the lens.
/ / / : Fine adjustment in two steps is available.
FOCUS
/
: Turns the lens to the upper or lower limit of its movable range.
: Stops turning the lens.
/ / / : Fine adjustment in two steps is available.
LENS SHIFT V
LENS SHIFT H
/
: Turns the lens to the upper or lower limit of its movable range.
: Stops turning the lens.
/ / / : Vertical and horizontal fine adjustment in two steps is available.
(continued on next page)
60
3. Web Control
3.1 Projector Web Control - Projector Control (continued)
Item
LENS MEMORY
WINDOW CONFIGURATION - OFF / PbyP / PinP
Click the [Apply] button to execute after selecting the display mode (OFF/
MAIN
PbyP/ PinP) from the dropdown list. Click the [Edit] button to display the
(continued) screen for detailed settings while PbyP or PinP display mode.
MY IMAGE
MY IMAGE DELETE
PICTURE MODE
GAMMA
COLOR TEMP
PICTURE QUALITY
ACCENTUALIZER
HDCR
COLOR MANAGEMENT
PICTURE BRIGHTNESS
CONTRAST
COLOR
TINT
SHARPNESS
ACTIVE IRIS
MY MEMORY
ASPECT
The selected parameter cannot be set depending on the input signal.
OVER SCAN
V POSITION
IMAGE
H POSITION
H PHASE
H SIZE
AUTO ADJUST EXECUTE
PROGRESSIVE
VIDEO NR
COLOR SPACE
VIDEO FORMAT
INPUT
DIGITAL FORMAT
DIGITAL RANGE
COMPUTER IN
FRAME LOCK
(continued on next page)
61
3. Web Control
3.1 Projector Web Control - Projector Control (continued)
Item
KEYSTONE
PERFECT FIT
WARPING
EDGE BLENDING
SETUP
LAMP & FILTER
KEYSTONE V
KEYSTONE H
SETUP - Corner Position/Line Distortion
MODE
MODE
BLENDING LEVEL
BLENDING REGION
CROPPING
DIMMING LEVEL
WHITE BALANCE GAIN
WHITE BALANCE OFFSET
BLACK LEVEL
ECO MODE
FILTER MESSAGE
IMAGE OPTIMIZER
PICTURE POSITION
INSTALLATION
STANDBY MODE
NOTE • The network function is not available when STANDBY
MODE is set to SAVING and the projector is in standby mode.
Connect the projector to the network after setting STANDBY
MODE to NORMAL.
AUDIO
OSD MESSAGE
VOLUME
SPEAKER
AUDIO SOURCE
(continued on next page)
62
3. Web Control
3.1 Projector Web Control - Projector Control (continued)
Item
SCREEN
OPTION
SERVICE
LANGUAGE
Click the [Apply] button to switch the language on the Web screen
according to the setting of the selected language in the projector.
MENU POSITION V
MENU POSITION H
BLANK
AUTO BLANK
START UP
MyScreen Lock
TEMPLATE
C.C. - DISPLAY
C.C. - MODE
C.C. - CHANNEL
SOURCE SKIP
AUTO SEARCH
DIRECT POWER ON
AUTO POWER OFF
SHADE TIMER
MY BUTTON – 1 / 2 / 3 / 4
REMOTE RECEIV.
REMOTE FREQ.
REMOTE ID
Quit Presenter Mode
Quit compulsorily from the Presenter mode.
Refer to Chapter 4 for the details of Presenter Mode. (&77)
63
3. Web Control
3.1 Projector Web Control (continued)
3.1.11 Remote Control
CP-WU8600/CP-WX8650
CP-WX8750/CP-X8800
CP-WU8700
The functions on the bundled remote control are assigned to the Web Remote
Control screen.
Do not control the projector with the projector's remote control and via Web Remote
Control at the same time. It may cause some operational errors in the projector.
• STANDBY
• ON
• COMPUTER IN
• HDMI 1
• HDMI 2
• DisplayPort
• HDBaseT
• SDI (CP-WU8700 only)
• VIDEO
• LAN
• AV MUTE
• FREEZE
• ▲/ ▼/ ◄ / ►
• ENTER
• MENU
• RESET
NOTE • One operation can be executed only with one click. The button should
be clicked repeatedly to operate continuously.
• When clicking the button repeatedly, some commands may not be sent
correctly. Click it at intervals.
• When the [STANDBY] or [ON] button is pushed, a message window comes up to
confirm the operation. To control the power, push [OK], otherwise push [Cancel].
64
3. Web Control
3.1 Projector Web Control (continued)
3.1.12 Projector Status
Displays the current settings and status of the
projector.
Item
Description
Error Status
Displays the error status.
Lamp Time
Displays the usage time for the lamp.
Filter Time
Displays the usage time for the filter.
Filter Status
Displays the current cleanliness level of the air filter.
Power Status
Displays the power status.
Input Status
Displays the input signal source.
Blank On/Off
Displays the Blank screen on/off status.
Mute
Displays the Mute on/off status.
Freeze
Displays the Freeze status.
Shade
Displays the Shade status.
65
3. Web Control
3.1 Projector Web Control (continued)
3.1.13 Network Restart
Restarts the projector’s network connection.
Item
Restart
Description
Restarts the projector’s network connection in order to
activate new configuration settings.
NOTE • Restarting requires you to re-login in order to further control or
configure the projector via a web browser. Wait 30 seconds or more after
clicking the [Restart] button to log on again.
66
3. Web Control
3.1 Projector Web Control (continued)
3.1.14 Connection Test
Checks if the network is connecting to DNS
server or SNTP server, etc.
Item
Destination IP Address
Description
Click the [Execute] button to test the connection after
entering IP address to connect to.
Display example of the connection succeeded :
Display example of the connection failed :
NOTE • Confirm information of the target IP address with network administrator.
• Connection test may result in an error even if the connection is performed
properly when the packets for checking the connection are discarded before
arriving at the target depending on the settings of firewall or packet filtering, etc.
• The result of the connection test is displayed only in English.
67
3. Web Control
3.2 Crestron e-Control®
Tab
The Main window as shown above is
displayed at first. However, if you have
enabled User Password on the Tools window
(&72), a dialog prompting you to enter
the password as shown on the right will be
displayed, and no operation is enabled until
you have entered the password. After entering
the preset password, the dialog disappears
and the Main window will be displayed.
As shown below, you can open a window by
clicking the corresponding tab at the top right
of the window.
Tab
Description
®
Logout
Tools
Info
Contact IT Help
68
User Password dialog
Logs out from e-Control .
This tab appears only when User Password of the Tools window is
enabled.
Opens Tools window. (&72)
Opens Info window. (&74)
Opens Help Desk window. (&75)
3. Web Control
®
3.2 Crestron e-Control (continued)
NOTE • In any of the following cases, the selection window does not appear
but the Login window of the Projector Web Control is displayed.
- Network Settings - Other Setup - Crestron e-Control is "Disable" (&45)
- Network Settings - Common Setup - Crestron is "OFF" (&42)
- NETWORK menu - EXTERNAL CONTROL - CRESTRON is "OFF" (&34)
Set Crestron to on and enable Crestron e-Control, then close the web browser.
Next, restart the web browser, followed by entering the projector's IP address.
• Only English is supported on Crestron e-Control®.
• If the connection is terminated, the "Loading..." screen will appear. Check the
connection between the projector and the computer, then return or refresh the
Web page.
• The control from Crestron e-Control® is supported only via wired LAN.
69
3. Web Control
3.2 Crestron e-Control® (continued)
3.2.1 Main window
1
4
2
3
You can operate the basic controls of the projector on this screen.
NOTE • If the projector is in the standby mode, only the [Power] button can
be operated.
1. Click a button and operate as follows.
Button
Power
Vol - / Vol +
Mute
Description
Turns the power on/off.
Adjusts the volume setting.
Turns Mute on/off.
2. S
ources List
You can click a button to switch the input channel. The cursor will move
according to the currently selected input port.
Button
Computer In
HDMI 1
HDMI 2
DisplayPort
HDBaseT
SDI (CP-WU8700 only)
Video
LAN
70
Description
Selects input from COMPUTER IN port.
Selects input from HDMI 1 port.
Selects input from HDMI 2 port.
Selects input from DisplayPort port.
Selects input from HDBaseTTM port.
Selects input from SDI port.
Selects input from VIDEO port.
Selects input from LAN port.
3. Web Control
®
3.2 Crestron e-Control - Main window (continued)
3. Click a button and operate as follows. To show the hidden buttons, click the ◄ /
► icons at the left and right ends.
Button
Freeze
Contrast
Brightness
Color
Sharpness
Magnify
Auto
Blank
Description
Turns Freeze on/off.
Adjusts the contrast setting.
Adjusts the brightness setting.
Adjusts the color setting.
Adjusts the sharpness setting.
Controls the magnification setting using the [+] / [-] buttons.
Use the [▲] [▼] [◄] [►] buttons to move to the area you want
to magnify.
Performs the automatic adjustment.
Turns the BLANK screen on/off.
4. C
lick the button and operate in the same way as the bundled remote control.
Button
Menu
Enter
Reset
▲
▼
◄
►
Description
Assigned the same operation as MENU button.
Assigned the same operation as ENTER button.
Assigned the same operation as RESET button.
Assigned the same operation as ▲ button.
Assigned the same operation as ▼ button.
Assigned the same operation as ◄ button.
Assigned the same operation as ► button.
71
3. Web Control
3.2 Crestron e-Control® (continued)
3.2.2 Tools window
2
1
4
5
3
Configures the settings between the projector and Crestron® control system.
Click the [Exit] button to return to the Main window.
NOTE • If two-byte characters are used, the input text or numbers cannot be
set correctly.
• Any items on this window cannot be left blank.
1. Crestron Control
Configures the settings of Crestron® control system devices.
Item
IP Address
IP ID
Port
Description
Configures the IP address of the control system.
Configures the IP ID of the control system.
Specifies the port number used for communication by the
control system.
To apply the settings, click the [Send] button.
2. Projector
Configures the network settings of the projector.
Item
Projector Name
Location
Assigned To:
Description
Configures the name of the projector. The length of the
Projector Name can be up to 64 alphanumeric characters.
Configures the location name of the projector. You can specify
a Location name up to 32 alphanumeric characters.
Configures the user name for the projector. You can specify a
user name up to 32 alphanumeric characters.
The usable symbols are space and the following:
!"#$%&'()*+,-./:;<=>[email protected][\]^_`{|}~
To apply the settings, click the [Send] button.
72
3. Web Control
®
3.2 Crestron e-Control - Tools window (continued)
3. Projector (continued)
Configures the network settings of the projector.
Item
DHCP
IP Address
Description
Enables DHCP.
Configures the IP address when DHCP is disabled.
Subnet Mask
Configures the subnet mask when DHCP is disabled.
Default Gateway
DNS Server
Configures the default gateway when DHCP is disabled.
Configures the DNS server address when DHCP is disabled.
To apply the settings, click the [Send] button.
4. U
ser Password
Configures the User Password. To prompt the entry of User Password before
starting e-Control®, select the checkbox.
Item
New Password
Confirm
Description
Configures the password.
You can specify a password up to 26 alphanumeric characters.
The usable symbols are space and the following:
!"#$%&'()*+,-./:;<=>[email protected][\]^_`{|}~
Reenter the above password for verification. If the password is
incorrect, an error message is displayed.
To apply the settings, click the [Send] button.
5. A
dmin Password
Configures the Admin Password. To prompt the entry of Admin Password before
displaying the Tools window, select the checkbox.
Item
New Password
Confirm
Description
Configures the password.
You can specify a password up to 26 alphanumeric characters.
The usable symbols are space and the following:
!"#$%&'()*+,-./:;<=>[email protected][\]^_`{|}~
Reenter the above password for verification. If the password is
incorrect, an error message is displayed.
To apply the settings, click the [Send] button.
73
3. Web Control
3.2 Crestron e-Control® (continued)
3.2.3 Info window
1
2
Displays the current settings and status of the projector.
Click the [Exit] button to return to the Main window.
1. P
rojector Information
Item
Projector Name
Location
MAC Address
Resolution
Lamp Hours
Assigned To:
Description
Displays the projector name settings.
Displays the location name of the projector.
Displays the wired LAN MAC address of the projector.
Displays the resolution and vertical frequency of the signal input
selected on the projector.
Displays the usage time for the lamp.
Displays the user name for the projector.
2. P
rojector Status
Item
Description
Power Status
Displays the power status.
Input Source
Displays the input signal source.
Picture Mode
Displays the picture mode setting.
Installation
Displays the installation setting.
Eco Mode
Displays the eco mode setting.
Error Status
Displays the error status.
NOTE • Projector Name, Location and the user name for Assigned To: may
appear truncated if they are too long.
74
3. Web Control
3.2 Crestron e-Control® (continued)
3.2.4 Help Desk window
Sends/receives messages to/from the administrator for Crestron RoomView®
Express and Fusion RV®.
Button
Send
Description
Sends a message.
Checks the received message.
75
3. Web Control
3.2 Crestron e-Control® (continued)
3.2.5 Emergency Alert
When the administrator for Crestron RoomView® Express and Fusion RV® sends
out an alert message, it will be displayed on the screen.
You can reply to the alert message via a chat format. Input a message in the box
below the alert message, and click the [Send] button.
NOTE • For details of Emergency Alert, refer to the manual of Crestron
RoomView® Express or Fusion RV®.
• The alert message from Crestron RoomView® and Fusion RV® is displayed
on the screen of the projector in the way similar to the real-time text of the
Messenger function. (&82) If another real-time text is displayed on the screen,
it will be overwritten by the alert message. However, if the priority of the realtime text is set to high, the alert message does not appear on the screen. For
details, refer to the manual for the application of the Messenger.
76
4. Network Presentation
4. Network Presentation
4.1 Outline
The projector can display or play back the computer screen images and audio
data that are transmitted through the network. This Network Presentation feature
helps you to smoothly make your presentations and conduct conferences.
To use Network Presentation, an exclusive application, "LiveViewer" is required.
It can be installed from the bundled application CD.
For details of Network Presentation and instructions to install the "LiveViewer",
refer to the manual for "LiveViewer".
NOTE • The use of "LiveViewer" function depends on the model you are
using. If you want to use the latest "LiveViewer", please refer to the appropriate
group item in the "LiveViewer" User's Manual. This model will be in the Group
of H.
• For Mac user, download the software from the website. Refer to 2.5. Applications.
77
4. Network Presentation
4.2 Display Mode
LiveViewer has two display modes, Single PC mode and Multi PC mode.
4.2.1 Single PC mode
The Single PC mode can display images in full screen from one computer to the
projector/switcher via wireless LAN or wired LAN.
■ Presenter Mode
In the Single PC mode, the projector can be occupied by one computer and
can block access from any other computers (if Presenter Mode is set to ON in
LiveViewer). While making your presentation, you don’t need to worry that the
image on screen will be unexpectedly switched to an image sent by another
computer. Presenter Mode can be set to ON in the option menu in the LiveViewer.
4.2.2 Multi PC mode
The projector can display images of up to four computers connected at the same
time.
78
4. Network Presentation
4.3 Multi Projector Mode
In the Multi Projector/Multi Display mode, up to 12 projectors or switchers
connected to projectors can connect with the computer via wireless or wired LAN
simultaneously.
This function is for Windows users only.
4.4 Moderator Control Mode
One computer can be assigned as Moderator (Host) to control all other computers
(Clients) or the switchers connected with the projector via wireless LAN or wired
LAN. Since Clients cannot control the LiveViewer and the projector, the Host can
proceed with the program as arranged smoothly and safely.
Moderator (Host)
Moderator
(Host)
LAN
LA
N
Clients
Clien
ts
This function is for Windows users only.
79
4. Network Presentation
4.5 Port Number
The port numbers used for LiveViewer are shown below.
Port No.
5500
5900
9720
Protocol
TCP
TCP
TCP
NOTE
• When other application uses the ports above, LiveViewer and Projector Quick
Connection may not work.
80
5. MyImage Function
5. My Image Function
The projector can display still images transferred via the network.
It is possible to allocate up to 4 image files.
MY IMAGE transmission requires an exclusive application for your computer.
Use the application to transfer the image data.
For information on the necessary settings and operations for the computer and
projector, refer to the manual for the application.
To display the transferred image, select the MY IMAGE item in the NETWORK
menu. For more information, please see the description of the MY IMAGE item of
the NETWORK menu.
NOTE • Using MY BUTTON registered as MY IMAGE can display transferred
image. (&OPTION menu in the Operating Guide)
• The image file also can be displayed by using schedule function from the web
browser.(&94)
• If data is transferred via wireless and wired LAN at the same time, the projector
may not be able to process the data correctly.
81
6. Messenger Function
6. Messenger Function
6.1 Outline
The projector can display text data transferred via the network on the screen and
play back audio data inside the projector.
The text data can be displayed on the screen in two ways. One is to display the
text transferred from the computer on real time, and the other is to choose the text
data stored in the projector and display it.
It is possible to store up to 12 text data.
Transfer text data
1
2
31 1
4
2 2
3 3
4 4
12 12
Display text data (ex.
82
)
6. Messenger Function
Messenger function requires an exclusive application for your computer. To edit,
transfer and display the text data, use the application.
For information on the necessary settings and operations for the computer and
projector, refer to the manual for the application.
6.2 Supported Languages
The languages that can be displayed by Messenger function are shown below.
English, French, German, Spanish, Italian, Norwegian, Dutch, Portuguese,
Swedish, Finnish, Danish, Brasileiro, Indonesian, Lithuanian, Estonian, Latvian,
Polish, Czech, Hungarian, Slovenian, Croatian, Russian, Turkish, Greek,
Japanese, Simplified Chinese, Traditional Chinese, Korean, Vietnamese
6.3 Display Style
There are 4 types of message display style. The following is the description of
each type.
1) Scroll
The message scrolls to the left in the message
display area.
Today’s
The chemical class
Topics
is cance
2) Box (Scroll up)
The message scrolls upwards in the square
message display area.
83
6. Messenger Function
3) Pop on
The message is displayed in full view in the
square message display area.
4) Picture Side
The message is displayed in the message
display area on the right or left.
This style is available only for WXGA and
WUXGA model projector.
NOTE • Using MY BUTTON registered as MESSENGER can turn the
displaying messenger text on/off. (OPTION menu in the Operating Guide)
• The text file also can be displayed by using schedule function via the web
browser. (&94)
• If data is transferred via wireless and wired LAN at the same time, the projector
may not process the data correctly.
84
7. Network Bridge Function
7. Network Bridge Function
This projector is equipped with the NETWORK BRIDGE function to perform
mutual conversion of a network protocol and a serial interface.
By making use of the NETWORK BRIDGE function, a computer connected to the
projector via wireless or wired LAN is able to control an external device via RS232C communication using the projector as a network terminal.
TCP/IP data
Wired LAN
LAN cable
Computer
Protocol change
WIRELESS port
(USB wireless
adapter)
Serial data
RS-232C
RS-232C cable
External device
Wireless
LAN
CONTROL port
LAN port
7.1 Connecting devices
1) Connect the projector’s LAN port to the computer’s LAN port with a LAN cable,
or insert the USB wireless adapter into the WIRELESS port.
2) Connect the projector’s CONTROL port and the device’s RS-232C port with an
RS-232C cable, for RS-232C communication.
NOTE • Before connecting the devices, read the manuals for the devices to
ensure the connection. For RS-232C connection, check the specifications of
each port and use the suitable cable. (Connection to the ports in the Operating
Guide - Technical)
85
7. Network Bridge Function
7.2 Communication setup
To configure the setup of the communication using NETWORK BRIDGE for
the projector, use items in the COMMUNICATION menu. Open the menu of
the projector and select the OPTION - SERVICE - COMMUNICATION menu.
(OPTION menu > SERVICE > COMMUNICATION in the Operating Guide)
1) In the COMMUNICATION TYPE menu, select NETWORK BRIDGE
(WIRELESS or WIRED depending on the type of connection you use) for the
CONTROL port.
2) U
sing the SERIAL SETTINGS menu, select the proper baud rate and parity
for the CONTROL port, according to the specification of the RS-232C port of
the connected device.
Item
BAUD RATE
PARITY
Condition
4800bps/9600bps/19200bps/38400bps
NONE/ODD/EVEN
Data length
8 bit (fixed)
Start bit
1 bit (fixed)
Stop bit
1 bit (fixed)
3) Using the TRANSMISSION METHOD menu, set up the proper method for the
CONTROL port according to your use.
NOTE • The OFF is selected for the COMMUNICATION TYPE as the default
setting.
• Using the COMMUNICATION menu, set up the communication. Remember
that an unsuitable setup could cause malfunction of communication.
• When either one of the NETWORK BRIDGE settings is selected in the
COMMUNICATION TYPE menu, RS-232C commands cannot be received from
the CONTROL port.
7.3 Communication port
For the NETWORK BRIDGE function, send the data from the computer to the
projector with using the Network Bridge Port configured in the Port Settings of
web browser. (&46)
NOTE • Except for 41794, 9715, 9716, 9719, 9720, 5900, 5500, 4352
between 1024 and 65535 can be set up as the Network Bridge Port number.
It is set to 9717 as the default setting.
86
7. Network Bridge Function
7.4 Transmission method
The transmission method can be selected from the menus, only when the
NETWORK BRIDGE is selected for the COMMUNICATION TYPE.
(OPTION menu > SERVICE > COMMUNICATION in the Operating Guide)
HALF-DUPLEX  FULL-DUPLEX
7.4.1 HALF-DUPLEX
This method lets the projector make two way communication, but only one
direction, either transmitting or receiving data, is allowed at a time.
The method does not allow the projector to receive the data from the computer
while waiting for response data from an external device. After the projector
receives the response data from an external device or the response limit time is
past, the projector can receive the data from the computer.
That means that the projector controls transmitting and receiving the data to
synchronize the communication.
To use the HALF-DUPLEX method, set up the RESPONSE LIMIT TIME following
the instructions below.
TCP/IP data
Wired LAN
Computer
LAN cable
Protocol change
Serial data
RS-232C
RS-232C cable
External device
Wireless LAN
Transmitting data
Transmitting data
Discarding data
Response limit
time
Response data
Response data
Discarding data
Using the RESPONSE LIMIT TIME menu, set the waiting time for response data
from an external device. (OPTION menu > SERVICE > COMMUNICATION in
the Operating Guide)
OFF  1s  2s  3s ( OFF)
87
7. Network Bridge Function
7.4 Transmission method (continued)
NOTE • With using the HALF-DUPLEX method, the projector can send out
254 byte data at the maximum at a time.
• If it is not required to monitor the response data from an external device and
the RESPONSE LIMIT TIME is set to OFF, the projector can receive the data
from the computer and send it out to an external device continuously.
The OFF is selected as the default setting.
7.4.2 FULL-DUPLEX
This method lets the projector make two way communication, transmitting and
receiving data at the same time, without monitoring response data from an
external device.
With using this method, the computer and an external device will send the data
out of synchronization. If it is required to synchronize them, set the computer to
make the synchronization.
NOTE
• When the computer controls the synchronization of receptions and transmissions,
the external device may not be controlled properly depending on the status of data
processing of the projector.
88
8. Other Functions
8. Other Functions
8.1 E-mail Alerts
The projector can automatically send an alert message to the specified e-mail
addresses when the projector detects a certain condition that is requiring
maintenance or detected an error.
NOTE • Up to five e-mail addresses can be specified.
• The projector may be not able to send e-mail if the projector suddenly loses
power.
• Mails may not be sent correctly depending on the mail environment you are
using.
Alerts available to E-mail alerts are as follows.
Item
Cover Error
Fan Error
Lamp Error
Temp Error
Air Flow Error
Cold Error
Filter Error
Shade Error
Lens Shift Error
AC Blackout Error
Other Error
Schedule Execution
Error
Lamp Time Alarm
Filter Time Alarm
Filter Status Notification
Transition Detector
Alarm
Description
The lamp cover has not been properly fixed.
The cooling fan is not operating.
The lamp does not light, and there is a possibility that
interior portion has become heated.
There is a possibility that the interior portion has become
heated.
The internal temperature is rising.
There is a possibility that the interior portion has
become overcooled.
Filter time over.
The shutter does not work correctly.
The Lens shift does not work correctly.
Power supply was interrupted momentarily.
Errors other than the above.
If this error is displayed, please contact your dealer.
Failed to execute scheduled events.
Lamp Time has exceeded the specified alarm limit.
Filter Time has exceeded the specified alarm limit.
The status to clean the air filter is changed.
Transition Detector Alarm. (SECURITY menu in the
Operating Guide)
(continued on next page)
89
8. Other Functions
NOTE • The timing of receiving Filter Error e-mail is depending on the FILTER
MESSAGE setting in the LAMP & FILTER item of the SETUP menu which
determines the period until the filter message is displayed on the projector
screen. An e-mail will be sent when the usage time of the filter exceeds the set
time limit. No notification e-mail will be sent if the FILTER MESSAGE is set to
OFF. (SETUP menu in the Operating Guide)
• Lamp Time Alarm is a threshold for e-mail notification of the lamp time.
When the set time exceeds the limit configured in the Projector Web Control,
an e-mail will be sent.
• Filter Time Alarm is a threshold for e-mail notification of the filter time. When
the set time exceeds the limit configured in the Projector Web Control, an e-mail
will be sent.
• Filter Status Notification can be enabled for both or either one of Status
1 and 2. These notifications are equivalent to the changing of the FILTER
indicator on the projector. (Status 1: off to orange, Status 2: orange to red)
Refer to the Operating Guide for details of the FILTER indicator.
90
8. Other Functions
To use the projector’s e-mail alert function, please configure the following items
through a web browser.
Mail Settings (&48)
1) Select [Mail Settings] on main menu in Projector Web Control.
2) Configure each item in Mail Settings page. Refer to item 3.1.5 Mail Settings
(&48) for further information.
3) Click the [Apply] button to save the settings.
4) Click the [Send Test Mail] button to confirm that the e-mail settings are
correct.
The following mail will be delivered to the specified addresses.
Subject line: Test Mail <Projector name>
Text: Send Test Mail
Date
<Testing date>
Time
<Testing time>
IP Address
<Projector IP address>
MAC Address
<Projector MAC address>
Alert Settings (&50)
1) Select [Alert Settings] on main menu in Projector Web Control.
2) Select and configure each alert item. Refer to item 3.1.6 Alert Settings (&50)
for further information.
3) Click the [Apply] button to save the settings.
Failure/Warning e-mails are formatted as follows:
Subject line: <Mail title> <Projector name>
Text: <Mail text>
Date
<Failure/Warning date>
Time
<Failure/Warning time>
IP Address
<Projector IP address>
MAC Address
<Projector MAC address>
91
8. Other Functions
8.2 Projector Management using SNMP
The SNMP (Simple Network Management Protocol) enables to manage the
projector information, which is a failure or warning status, from the computer on
the network.
NOTE • It is recommended that SNMP functions are executed by a network
administrator.
• SNMP management software must be installed on the computer to monitor
the projector via SNMP.
Standard MIB (MIB-2)
You can refer the following items defined in system group of Standard MIB (MIB-2).
Item
sysName
sysLocation
sysContact
Description
Projector name is set.
The information on where it is located. It has character string
set in sysLocation (SNMP) in Projector Web Control - [Network
Settings] - [Common Setup].
The information on the administrator's contact information. It
has character string set in sysContact (SNMP) in Projector
Web Control - [Network Settings] - [Common Setup].
Enhanced MIB
You can get configuration information by using Enhanced MIB for projectors.
Enhanced MIB for projectors can be downloaded from [Port Settings] page in
Projector Web Control.
Trap
When an error or warning occurs in the projector, a notification can be sent to the
specified address.
In addition to e-mail alert shown in 8.1 Email Alerts (&89), the following
notification can be sent.
Cold Start
Item
Authentication Failure
92
Description
When the projector is supplied with the power, it works as
below.
• If the STANDBY MODE is set to the NORMAL: the projector's
power status changes from “OFF” to “Standby state”.
• If the STANDBY MODE is set to the SAVING: the projector's
power status changes from “Standby state” to “ON (lamp is
turned on)”.
(&SETUP menu in the Operating Guide).
The SNMP access is detected from the invalid SNMP
community.
8. Other Functions
Setup the following functions through WEB browser, if you want to manage the
projector by SNMP.
Port Settings (&46)
1) Select [Port Settings] on main menu in Projector Web Control.
2) Click the [Download MIB file] to download a MIB file.
3) Click the [Enable] check box to open the SNMP Port. Set the address to send
the SNMP trap to when a Failure/Warning occurs.
Security Settings (&58)
1) Select [Security Settings] on main menu in Projector Web Control.
2) Click the [SNMP] and set the community name on the screen that is displayed.
Alert Settings (&50)
Configure the settings for Trap transmission of Failures/Warnings.
1) Select [Alert Settings] on main menu in Projector Web Control.
2) Select the Failure/Warning item to be configured.
3) Click the [Enable] check box to send out the SNMP trap for Failures/Warnings.
Clear the [Enable] check box when SNMP trap transmission is not required.
4) Click the [Apply] button to save the settings.
NOTE • Register the downloaded MIB file to SNMP manager program to be used.
• Be sure to execute Network Restart when the settings of [Port Settings] or
[Security Settings] is changed.
93
8. Other Functions
8.3 Event Scheduling
The scheduling function enables to setup scheduled events including power on /
power off. It enables to be “self-management” projector.
Note the following before setting the schedule.
NOTE • Schedule can also be set in OPTION - SCHEDULE menu of the
projector. (&Refer to Operating Guide – OPTION).
• A maximum of 16 programs of schedule can be set. A maximum of 20 events
can be registered in 1 program.
• No events are registered in program 1 – 16 with factory default settings. The
program is required to be set in advance when using the schedule function for
the first time.
• The priority for scheduled events is as follows 1) specific date 2) weekly
• Up to 10 specific dates are available for scheduled events. Priority is given to
those with the lower numbers when more than one event has been scheduled
for the same date and time (e.g., ‘Specific date No. 1’ has priority over ‘Specific
date No. 2’ and so on.
• The power on event has the lowest priority among all the events that are set
at the same time.
• Be sure to set the date and time before enabling scheduled events. (&56)
• After the projector is moved, check the date and time set for the projector
before configuring the schedules.
• The internal clock’s time may not remain accurate. Using SNTP is recommended
to maintain accurate time.
• Certain error state in the projector (such as temperature error, lamp error) will
prevent the projector from appropriate execution of scheduled functions/events.
• Events “My Image” and “Messenger” will not be executed appropriately and
result in “schedule execution error” status when the lamp does not light and/or
data to be displayed are not stored in the projector at the time when scheduled
event is executed.
• Events “Input Source” and “My Image” is not executed if security function is
enabled and the projector is locked due to the function.
94
8. Other Functions
The procedure to set the schedule in Projector Web Control is described in the
following.
Setting the program is necessary to use the schedule function. Various events
such as power on/off or switching input source, and the time to execute the events
are to be registered in the program. No events are registered in program 1 – 16
with factory default settings. Set the program following the steps below.
In the case that the program has already been set, skip to step 6).
1) Select [Schedule Settings] on main menu in Projector Web Control.
2) Select the program number in dropdown list under Program List and click the
[Program Edit] button to display the following program edit display. The display
for editing Program-1 is shown below.
3) After setting the time, events and parameters, click the [Register] to add the
new event.
Click the [Delete] button when you want to delete an event.
Click the [Delete All] button when you want to delete all the events in the currently
selected program.
95
8. Other Functions
4) When you want to edit the program with other number continuously, select the
program you want to edit in dropdown list and click the [Select] button to display
the display for editing the selected program.
5) Click the [Back] button to go back to schedule management screen after
finishing the program setting.
The procedure to assign the program set in the step 1) ~ 5) to the schedule is
described in the following.
6) Click the checkbox of the schedule to be executed (e.g. Click the checkbox of
“Monday”, when it is to be executed on Mondays) in the schedule management
screen.
7) Select the program to be executed in dropdown list. You can confirm the event
information registered in each program in the program list on the bottom of the
screen.
When setting the Specific date No.1 ~ 10, enter the date (month/day).
8) Click the [Apply] button to save the schedule settings in the projector.
Repeat step 6) ~ 8) similarly to set the schedule you want to execute.
The schedule settings are now complete.
Finally, confirm the time stored in the projector is correctly set.
■How to copy the program
When you copy the currently selected program to other program, click the
checkbox under
icon. Click the [Copy to] button after selecting the program
to which you want to copy in dropdown list.
The same program as the currently selected one cannot be specified as the
program to which you want to copy.
96
8. Other Functions
8.4 Command Control via the Network
You can configure and control the projector via the network using RS-232C
commands.
Communication Port
The following two ports are assigned for the command control.
TCP #23 (Network Control Port1 (Port: 23))
TCP #9715 (Network Control Port2 (Port: 9715))
NOTE • Command control is available only via the specified port above.
Command Control Settings (&46)
Configure the following items from a web browser when command control is used.
Example: If the IP address of the projector is set to 192.168.1.10:
1) E
nter “http://192.168.1.10/” into the address bar of the web browser, and select
Projector Web Control from the selection window.
2) E
nter your user name and password, and then click the [OK].
3) Click the [Port Settings] on the main menu.
4) Click the [Enable] check box to open Network Control Port1 (Port: 23) to use
TCP #23. Click the [Enable] check box for the [Authentication] setting when
authentication is required, otherwise clear the check box.
5) Click the [Enable] check box to open Network Control Port2 (Port: 9715) to
use TCP #9715. Click the [Enable] check box for the [Authentication] setting
when authentication is required, otherwise clear the check box.
6) Click the [Apply] button to save the settings.
97
8. Other Functions
8.4 C
ommand Control via the Network (continued)
When the authentication setting is enabled, the following settings are required.
(&58)
7) Click the [Security Settings] on the main menu.
8) Click the [Network Control] and enter the desired authentication password.
* See NOTE.
9) Click the [Apply] button to save the settings.
NOTE • The Authentication Password will be the same for Network Control
Port1 (Port: 23), Network Control Port2 (Port: 9715), PJLink™ Port (Port:
4352), My Image Port (Port: 9716) and Messenger Port (Port: 9719).
• The new configuration settings are activated after restarting the network
connection. When the configuration settings are changed, you must restart
the network connection. You can restart the network connection from Network
Restart on the main menu. (&66)
98
8. Other Functions
8.4 C
ommand Control via the Network (continued)
Command Format
Command formats differ among the different communication ports.
● TCP #23
You can use the RS-232C commands without any changes. The reply data
format is the same as the RS-232C commands. (RS-232C Communication in
the Operating Guide - Technical)
However, the following reply will be sent back in the event of authentication
failure when authentication is enabled.
<Reply in the event of an authentication error>
Reply
0x1F
Error code
0x04
0x00
● TCP #9715
Send Data format
The following formatting is added to the header (0 x 02), Data length (0 x 0D),
Checksum (1 byte) and Connection ID (1 byte) of the RS-232C commands.
Header
Data length
RS-232Ccommand
Check Sum
Connection
ID
0x02
0x0D
13 bytes
1 byte
1 byte
Header
→ 0x02, Fixed
Data length
→ RS-232C commands byte length (0x0D, Fixed)
RS-232C command →RS-232C commands that start with 0xBE 0xEF
(13 bytes)
Check Sum
→This is the value to make zero on the addition of the
lower 8 bits from the header to the checksum.
Connection ID
→Random value from 0 to 255 (This value is attached
to the reply data)
99
8. Other Functions
8.4 C
ommand Control via the Network (continued)
Reply Data format
The connection ID (the data is same as the connection ID data on the sending
data format) is attached to the RS-232C commands reply data.
<ACK reply>
Reply
Connection
ID
0x06
1 byte
<NAK reply>
Reply
Connection
ID
0x15
1 byte
<Error reply>
Reply
Error code
Connection
ID
0x1C
2 bytes
1 byte
Reply
Data
Connection
ID
0x1D
2 bytes
1 byte
<Data reply>
<Projector busy reply>
Reply
Status code
Connection
ID
0x1F
2 bytes
1 byte
<Authentication error reply>
100
Reply
Authentication
Error code
0x1F
0x04
0x00
Connection
ID
1 byte
8. Other Functions
8.4 C
ommand Control via the Network (continued)
Automatic Connection Break
The TCP connection will be automatically disconnected after there is no
communication for 30 seconds after being established.
Authentication
The projector does not accept commands without authentication success
when authentication is enabled. The projector uses a challenge response type
authentication with an MD5 (Message Digest 5) algorithm.
When the projector is using a LAN, a random 8 bytes will be returned if
authentication is enabled. Bind this received 8 bytes and the Authentication
Password and digest this data with the MD5 algorithm and add this in front of the
commands to send.
Following is a sample if the Authentication Password is set to “password” and the
random 8 bytes are “a572f60c”.
1) Connect the projector.
2) Receive the random 8 bytes “a572f60c” from the projector.
3) Bind the random 8 bytes “a572f60c” and the Authentication Password
“password” and it becomes “a572f60cpassword”.
4) Digest this bind “a572f60cpassword” with MD5 algorithm.
It will be “e3d97429adffa11bce1f7275813d4bde”.
5) Add this “e3d97429adffa11bce1f7275813d4bde” in front of the commands
and send the data.
Send “e3d97429adffa11bce1f7275813d4bde”+command.
6) When the sending data is correct, the command will be performed and the
reply data will be returned. Otherwise, an authentication error will be returned.
NOTE • As for the transmission of the second or subsequent commands, the
authentication data can be omitted when the same connection.
101
8. Other Functions
8.5 Crestron ConnectedTM
Crestron ConnectedTM is a multi-user resource management program provided
by Crestron Electronics, Inc. It is an application for managing and controlling the
projector and other AV devices collectively.
For details of Crestron ConnectedTM, refer to the Crestron® website.
URL: http://www.crestron.com
The following communication interfaces can be used to manage the entire facility.
1) Crestron Fusion RV® / Crestron RoomView® Express / Crestron RoomView® Server Edition
Fusion RV®,RoomView® Express and RoomView® Server Edition are software
provided by Crestron Electronics, Inc. They are used for managing all the AV
devices, and are also able to communicate with the help desk as well as send
out alert messages.
For details of the software, refer to the following website.
URL: http://www.crestron.com/getroomview
2) Crestron e-Control®
Crestron e-Control® is a system controller that can be operated via a web
browser. (&68)
102
9. Troubleshooting
9. Troubleshooting
Phenomenon: Cannot communicate with the projector. (Wired network)
Item to be checked
Is the projector turned on?
Solutions
Turn on the projector.
Is the network device such as a
router, etc. turned on?
Turn on the network device.
Is STANDBY MODE set to
SAVING?
The network function is not available when
STANDBY MODE is set to SAVING. If you
want to use the network function in the standby
mode, set to NORMAL.
Is LAN cable connected?
Connect the LAN cable.
Is MAC address displayed
Contact your dealer when MAC address on
correctly in the NETWORK
the label put on the projector does not match
INFORMATION – WIRED menu? MAC address displayed in the NETWORK
INFORMATION – WIRED menu.
Are the network settings such as Check the network settings in the NETWORK
IP address set correctly?
INFORMATION – WIRED menu. Consult with
your network administrator for details.
Is firewall or packet filtering set in Consult with your network administrator.
a router, etc.?
Is the same network address set The same network address cannot be used
for wireless LAN and wired LAN for wireless LAN and wired LAN. Set different
of the projector?
network address for wireless LAN and wired
LAN.
Is the wired network adapter of
the computer enabled?
Refer to the user’s manual for the computer
and enable the wired network adapter.
103
9. Troubleshooting
Phenomenon: Cannot communicate with the projector. (Wireless network)
Item to be checked
Is the projector turned on?
Solutions
Turn on the projector.
Is the network device such as an Turn on the network device.
access point, etc. turned on?
Is STANDBY MODE set to
SAVING?
The network function is not available when
STANDBY MODE is set to SAVING. If you
want to use the network function in the standby
mode, set to NORMAL.
Are the network settings such as Check the network settings in the NETWORK
IP address set correctly?
INFORMATION - WIRELESS menu. Consult
with your network administrator for details.
Is the USB wireless adapter
(optional parts: USB-WL-11N)
inserted into WIRELESS port of
the projector?
Insert the USB wireless adapter.
Is an optional USB wireless
adapter used?
The USB wireless adapter available to this
projector is optional USB-WL-11N only.
Is MAC address displayed
correctly in the NETWORK
INFORMATION - WIRELESS
menu?
When MAC address displayed in NETWORK
INFORMATION – WIRELESS menu does not
match MAC address engraved on the USB
wireless adapter, pull out and insert the USB
wireless adapter again.
If the problem persists, the USB wireless
adapter may be broken. Contact your dealer.
Is LED of the USB wireless
adapter blinking?
When LED of the USB wireless adapter does
not blink in over 1 minute after inserting, pull
out and insert the USB wireless adapter again.
If the problem persists, the USB wireless
adapter may be broken. Contact your dealer.
104
9. Troubleshooting
Phenomenon: Cannot communicate with the projector. (Wireless network) (continued)
Item to be checked
Solutions
Is firewall or packet filtering set in Consult with your network administrator.
an access point, etc.?
Is the wireless network to
connect encrypted?
Set the encryption settings of the projector
again and reconnect.
Is an encryption method which
The followings are encryption methods
is not supported by the projector supported by the projector:
used?
・ WPA2-PSK(AES)
・ WPA2-PSK(TKIP)
・ WPA-PSK(AES)
・ WPA-PSK(TKIP)
・ WEP128bit
(Available only in INFRASTRUCTURE mode)
・ WEP64bit
(Available only in INFRASTRUCTURE mode)
This projector cannot be connected to the
wireless network using the encryption methods
other than the above.
Is signal strength of wireless
network displayed in the SSID
SCAN LIST menu weak?
・ Put the projector close to the wireless device.
・ When the projector is near the steel door,
the radio wave may not reach to the wireless
device. In that case, keep the projector away
from the door.
・ Consult with your network administrator
because there may be an interfering wireless
device.
Is 5GHz radio wave used?
The USB wireless adapter (USB-WL-11N)
does not support 5GHz, but only 2.4GHz.
Is the same network address set The same network address cannot be used
for wireless LAN and wired LAN for wireless LAN and wired LAN. Set different
of the projector?
network address for wireless LAN and wired
LAN.
Is the wireless network adapter
of the computer enabled?
Refer to the user’s manual for the computer
and enable the wireless network adapter.
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9. Troubleshooting
Phenomenon: Cannot communicate with the projector. (Wireless network) (continued)
Item to be checked
Solutions
Are over 11 devices connected to ・Confirm the number of the devices connected
the projector?
to the projector. Up to 11 devices can be
connected to the projector in Simple Access
Point mode.
・When the projector is connected to the
maximum numbers of devices, connect after
disconnecting the device currently connected.
Is the DHCP setting of the
computer disabled?
Enable the DHCP setting of the computer.
Refer to the user’s manual of the computer or
wireless LAN device for the setting procedure
of network and wireless connection of the
computer.
Is it used in SIMPLE ACCESS
POINT mode?
It may be better by changing the channel
setting.
Dose the IP address overlap with When the IP address overlaps, turn off your
that of the other devices ?
WiFi device and turn on again.
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9. Troubleshooting
Phenomenon: Cannot use wireless LAN and wired LAN at the same time.
Item to be checked
Is the same network address set
for wireless LAN and wired LAN
of the projector?
Solutions
The same network address cannot be used
for wireless LAN and wired LAN. Set different
network address for wireless LAN and wired
LAN.
Are you trying to access to
different network via a router?
Either wired LAN or wireless LAN can access
to different network.
Set default gateway of either wired LAN or
wireless LAN to 0.0.0.0.
Phenomenon: Web(Projector Web Control) is not displayed correctly.
Item to be checked
Is the correct URL entered in
Web browser?
Solutions
Enter the IP address of the projector in Web
browser.
Is JavaScript enabled?
Enable JavaScript.
How to set is different depending on the Web
browser. Refer to Help of Web browser, etc. for
details.
Is recommended Web browser
used?
Recommended Web browsers are Internet
Explorer 8/9/10/11.
Projector Web Control may not displayed
correctly except in recommended browser.
Is the cache of the screen
displayed earlier remaining?
Clear the cache.
How to set is different depending on the Web
browser. Refer to Help of Web browser, etc. for
details.
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9. Troubleshooting
Phenomenon: Crestron e-Control® is not displayed.
Item to be checked
Has Adobe® Flash® Player been
installed?
Solutions
Adobe® Flash® Player is required to display
Crestron e-Control®.
Install Adobe® Flash® Player.
Is Web browser that does not
support Adobe® Flash® Player
used?
Use a Web browser that supports Adobe®
Flash® Player.
Are Crestron e-Control® settings Enable Crestron e-Control® settings on
on Network Settings – Other
Network Settings – Other Setup screen of the
Setup screen of the Projector
Projector Web Control.
Web Control disabled?
Is Crestron in Projector Web
Control - Network Settings Common Setup set to OFF?
Set Crestron in Projector Web Control Network Settings - Common Setup to ON.
Phenomenon: Cannot send an e-mail correctly.
Item to be checked
Is a test e-mail sent correctly?
Solutions
Check if a test e-mail is sent correctly by
pressing the [Send Test Mail] button on the
Mail Settings screen of the Projector Web
Control.
Are e-mail settings correct?
Check the settings on the Mail Settings screen
of the Projector Web Control.
Are the settings of Sender e-mail Set valid e-mail address.
Address correct?
Is only e-mail regarding the
specific Error/Warning not sent
correctly?
108
Check if the specific Error/Warning is set to
be sent on the Mail Settings screen of the
Projector Web Control.
9. Troubleshooting
Phenomenon: An e-mail does not reach only to the specific address.
Item to be checked
Is e-mail address set correctly?
Solutions
Check the settings on the Mail Settings screen
of the Projector Web Control.
Is filtering or forwarding set for
the e-mail address in the mail
server?
Consult with your network administrator.
Phenomenon: The schedule is not executed correctly.
Item to be checked
Is the projector turned on?
Solutions
Turn on the projector.
Is STANDBY MODE set to
SAVING?
The schedule function is not available when
STANDBY MODE is set to SAVING. If you want
to use the schedule function in the standby
mode, set to NORMAL.
Is the time set correctly?
Check the settings of Date and Time.
Is the image data to be displayed Register the image data to be displayed with
in the schedule function
the projector by using exclusive application
registered?
software.
(When the event of My Image is
set.)
Is the message data to be
Register the message data to be displayed with
displayed in the schedule
the projector by using exclusive application
function registered?
software.
(When the event of Messenger is
set.)
Is the lamp of the projector
lighting?
The event of My Image, Messenger and Blank
are not executed when the lamp is not lighting.
Set the program of the schedule function so
that the event of MyImage, Messenger and
Blank can be executed when the lamp is
lighting.
109
9. Troubleshooting
Item to be checked
Is the program to be executed
set correctly?
Solutions
Check the settings of Schedule Settings of the
Projector Web Control.
Are there any events set at the
same time?
Some events cannot be executed at the same
time.
Set them to be executed at the different time or
change the order.
* The schedule function may not operate correctly depending on the status of the
projector.
Phenomenon: The time settings are not correct.
Item to be checked
Is battery set?
Solutions
Set the battery.
The battery is considered to be exhausted if
the time is off soon after setting date and time.
In that case, replace the battery.
Is the date and time set correctly? Check the settings of Date/Time Settings menu
of the Projector Web Control or DATE AND
TIME menu of the projector.
Is the projector connected to the Connect to the network.
network correctly when getting
the time via the network?
Is SNTP server set correctly
when getting the time via the
network?
Check the settings of SNTP server.
Consult with your network administrator
regarding the settings of SNTP server.
Is the time difference set correctly When getting the time via the network,
when getting the time via the
the correct time is not displayed if the time
network?
difference is not set.
Set the time difference.
110
9. Troubleshooting
Phenomenon: Cannot control the external device by using Network Bridge.
Item to be checked
Is Network Bridge settings
enabled?
Solutions
Check the settings in OPTION – SERVICE
– COMMUNICATION – COMMUNICATION
TYPE menu.
Is STANDBY MODE set to
SAVING?
The Network Bridge is not available when
STANDBY MODE is set to SAVING. Set
STANDBY MODE to NORMAL, and set
NETWORK BRIDGE (WIRELESS/WIRED) in
the COMMUNICATION TYPE menu.
Are the serial settings set
correctly?
Check the serial settings of the projector and
the external device.
111
10. Warranty and after-sales service
10. Warranty and after-sales service
If an abnormal operation (such as smoke, strange odor or excessive sound)
should occur, stop using the projector immediately.
If this does not resolve the problem, please consult your dealer or service
company. They will tell you what warranty condition is applied.
Please check the following web address where you may find the latest information
for this projector.
http://www.hitachi-america.us/projectors
http://www.hitachiserviceeu.com/support/guides/userguides.htm
Trademark acknowledgment
• Microsoft® and Internet Explorer®, Windows®, Windows Vista® are registered trademark of
Microsoft Corporation in the U.S. and/or other countries.
• Adobe® and Flash® are registered trademarks of Adobe Systems Incorporated.
• Pentium® is a registered trademark of Intel Corporation.
• JavaScript® is a registered trademark of Sun Microsystems, Inc.
• HDMITM, the HDMI logo and High-Definition Multimedia Interface are trademarks or
registered trademarks of HDMI Licensing LLC in the United States and other countries.
• Crestron®, Crestron e-Control®, e-Control®,Crestron ConnectedTM, Fusion RV®,Crestron
RoomView® and RoomViewTM are trademarks or registered trademarks of Crestron
Electronics, Inc. in the United States and other countries.
• Trademark PJLink is a trademark applied for trademark rights in
Japan, the United States of America and other countries and areas.
• DisplayPort is a trademark or registered trademark of Video
Electronics Standards Association.
All other trademarks are the properties of their respective owners.
112
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